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QuadroE1/T1 Manual II: Administrator`s Guide

1. Soo Back Fig 11 111 IP Pool Group Configuration Add Member 73 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface To Add a new Group with Members So SYS o po Select the Manage IP Pool Groups link on the Filtering Rules page Click on the Add button on the IP Pool Configuration page A page where a new group may be added will appear in the browser window Define a group name in the Group Name text field and fill in the Group Description if needed To add a group with the given parameters press Save Open the IP Pool Group Configuration page by clicking on the group name Select the Add button on the IP Pool Group Configuration page A page opens where new members may be added to the group Enter an IP address for the member in the IP Address text fields select a IP subnet or IP group from the User defined Group drop down list to assign it to the currently selected group Enter a Member Description in the corresponding text field if needed To add a member with these parameters to the selected group press Save To Delete a Member Select the Manage IP Pool Groups link The IP Pool Configuration page appears with the table of groups if any Click on the desired members that ought to be deleted The IP Pool Group Configuration list appears Check one or more checkboxes of the corresponding members that ought to be deleted from the Members table Press Select all if all members
2. will be considered corresponding to the Quadro s Time Date Settings Custom selection provides a possibility to manually define the validity period s Use following format to insert pattern date time rule s Month Month Month Day Day Day hh mm hh mm Copyright C 2005 Epygi Technologies Ltd All rights reserves Fig 11 91 Local Routing Wizard page 5 Please Note Established patterns based on the Emergency Codes and PSTN Access Codes Settings in the System Configuration Wizard will be marked in bold and will be placed at the first position in the Local Routing Table Additionally they cannot be modified and deleted from the Local Routing Table The Duplicate functional button is used to create a routing pattern with the settings of an exiting one This is to avoid configuring a new routing entry completely by duplicating an existing entry with different settings To use the Duplicate button only one record may be selected otherwise an error will occur One row should be selected The Duplicate button opens the Local Call Routing Wizard where all fields except the Pattern field are already filled in Pattern for the new route will be required anyway The Move Up Move Down buttons are used to move local routing patterns one level up or down within the Local Routing table The consecution of the routing patterns is important when making routing calls as the Local Routing table is parsed from the top down
3. Fig Il 22 IP Policy Routing table Main System Users Telephony Internet Uplink LAN Services e e p V g any ES TQuadro225 The page Add IP Policy Route offers the following input options Add IP Policy Route Priority requires a numeric value from 1 to 252 to define the priority of the routing rule The lower the number the sooner the i routing rule will take effect higher priority om h2 ps fo fe p e From requires the packet source IP address and subnet mask of Via IP Address Mo E 457 17477 PELA the specified destination to match with the rule n 2 Via IP address requires the IP address of the subsequent router for P packet fo rwardi ng Copyright C 2004 Epygi Technologies Ltd All rights reserved Fig 11 23 Add IP Policy Route page The Enable and Disable functional buttons are used to activate or to deactivate the selected route s At least one route should be selected to use these functions otherwise the error message appears No record s selected To Add an IP Static Route Select the IP Static Routes link on the Routing Configuration page Press the Add button on the IP Static Routes page The Add Entry page will appear in the browser window Enter the destination IP address and subnet mask in the Route To text fields Use the IP Clip button to select a previously entered IP address Enter the router IP address into the Via IP Address text fields Press the Save button to make the sta
4. 2 Authentication Settings The Username and Password text fields require the user name and password followed by the password confirmation used by PSTN callers to pass the authentication on to the RADIUS Server of the destination Quadro If these fields are left empty the original authentication settings that PSTN users enter into the Quadro Network will be used 3 Accounting Settings The Username field is dedicated for accounting service only and is used to insert an identification username accounting will be performed on behalf of When no username is specified in this field source username will be used for accounting QuadroE1 T1 SW Version 3 0 x 65 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Dial Plan Settings Main System Users Telephony Internet Uplink LAN Services e e p V g TQuadro225 Dial Plan Settings The Dial Plan Settings page is used to adjust the dialing Routing Dial Timeout MN sec timeouts for the routing calls over Quadro eae Paja Save Back This page consists of the only drop down list used to configure the dialing timeout for the Routing calls Values copyightc 2005 Epygi Technologies Ltd All rights reserved selected in the lists indicate the interval between the dialed number and it being applied to the network Fig Il 96 Dial Plan Settings page QuadroE1 T1 SW Version 3 0 x 66 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Gr
5. Intrusion Detection System IDS is a firewall but together with deleting the dangerous packets or packets including intrusion attacks IDS also keeps information about dropped packets and the senders responsible for them IP address also known as the Internet Address is a unique 32 bit identifier for a specific TCP IP host computer on a network IP addresses are in dotted decimal form such as 192 168 10 26 with each of the four address fields assigned as many as 255 values IP address Mask A range of IP addresses defined so that only machines with IP addresses within the range are allowed access to an internet service To mask a portion of the IP address replace it with the asterisk wild card character For example 192 44 represents every computer on the internet with an IP address beginning with 192 44 IP Gatekeeper defines the policies that govern a multimedia system such as dialing plans user privileges bandwidth consumption and others The gatekeeper also provides the means to extract information from such a system for various purposes e g billing information users that are logged in etc The gatekeeper is also a focal point for the introduction of supplementary services IP Gateway most commonly a network device that converts voice and fax calls in real time between the public switched telephone network PSTN and an IP network The main IP gateway functions include voice fax compression decompression packeti
6. The Authorized Phones Database Add Entry page offers two group of input options Malt Syehen Lasma Talaphun kieme Uplink LAN Samicen Caller Settings Authorized Phones Database Add Entry The Call Type drop down list includes possible incoming call types PSTN or SIP In SIP the caller connects Quadro through a SIP server and PSTN means the caller is a PSTN user Caller Seething HO 151007 203 14 epg com The Caller Address text field requires the caller s SIP address see chapter Entering a SIP Addresses correctly or PSTN number to be added to the trusted phones list The heally Entar Call Rela PSTN number length depends on the area code and phone Fram Home number The wildcard is supported in this field If the caller Save Back address already exists in the Authorized Phones Database the error The record already exists appears when selecting the Save button Fig 11 50 Authorized Phones Database Add Entry page H323 Alias field is actual for H323 call type only and may contain different characters for e164 user name type digit characters allowed only h323 ID user name type allows any characters for the registration user name The Login Extension drop down list provides all existing extensions on the Quadro When calling the Quadro Auto Attendant a trusted user will automatically login with the selected extension e extension number and its password will be automatically submitted by the
7. This page lists all features that may be activated by a software key characterized by a Feature Description and provided with its Status Features e No Key Found the feature is currently not available e Reboot Needed the feature key has been entered and Quadro has to be rebooted e Activated the feature is available Following features may be activated via the software key ig 11 40 Features page e Debug enabled Telnet connection towards the Quadro for debugging purposes e H 323 Support enables H 323 IP protocol support on the Qu a dr oGW Main System Users Telephony Internet Uplink LAN Services e epygl A page with the text field Feature Key is opened Enter the key TQuadro225 and press Save The status of the selected feature entry will Features change to Reboot needed Reboot the Quadro and the feature will E get the status Activated Feature Key TISYBbmz8WoM5UMPOx2QUyDaKi bibsQ To get a Feature Key register the Quadro device and send a Ess E corresponding request to Epygi s Technical Support This request esishi 2005 2701 Technologies Ltd All nights reserved must include the Unique ID that is displayed in the Features page above the features list Fig 11 41 Features Add page Upload Language Pack Upload Language Pack page allows to upload a custom language Main System Users Telephony Internet Uplink LAN Services Cepygi for GUI and Voice Messages of the Quadro The language of voice
8. A need to be discarded Only numerics are allowed for this field AAA ea E a otherwise an error message occurs Error Number of Discarded Jecpyisneccy 2008 Epygi Technologies Ltd all rights reserved Symbols is incorrect digits allowed only Fig Il 90 Local Routing Wizard page 3 The Inbound Prefix text field requires entering the symbols alphanumerics and any characters supported in the SIP username that will be placed in front of the Inbound Caller Pattern instead of the discarded digits For example if the routing pattern is 12345 the Number of Discarded Symbols is two and the prefix digits are 909 the final phone number will be 909345 Wildcards are allowed here see chapter Entering a SIP Addresses correctly The Inbound Call Type drop down list gives a possibility to select the call type PBX SIP H323 E1 T1 used by the inbound caller to reach the Quadro The Next button will open a Local Call Routing Wizard Page 4 where different information about Inbound Caller will be required depending on the selected Inbound Call Type For the SIP and H323 Inbound Call Type the Inbound Host text field will require one or more IP addresses or host names of SIP server H323 gatekeeper where the caller is registered or the caller s device in case of direct calls separated by a space In case of QuadroE1 T1 SW Version 3 0 x 60 QuadroE1 T1 Manual II Administrator s Guide Administrator s Graphical User Interface E
9. Hunt Grouping the Quadro service that allows configuring several users over Quadro to ring in series when a specific call arrives Hypertext Transfer Protocol HTTP the protocol used by Web browsers and Web servers to transfer files such as text and graphics files Integrated Services Digital Network ISDN is a system of digital phone connections which allows voice and data to be transmitted simultaneously across the world using end to end digital connectivity There are two basic types of ISDN service Basic Rate Interface BRI and QuadroE1 T1 SW Version 3 0 x 82 QuadroE1 T1 Manual Il Administrator s Guide Appendix Glossary Primary Rate Interface PRI BRI is a basic service is intended to meet the needs of most individual users PRI is intended for users with greater capacity requirements Internet Control Message Protocol ICMP a network layer Internet protocol that reports errors and provides other information relevant to IP packet processing Internet Protocol IP a unique 32 bit number for a specific TCP IP host on the Internet normally printed in decimal form for example 128 122 40 227 Part of the TCP IP family of protocols it describes the software that tracks the Internet address of nodes routes outgoing messages and recognizes incoming messages Internet Service Provider ISP a vendor who provides direct access to the Internet or a company that provides Internet access to other companies and individuals
10. QuadroE1 T1 Manual Il Administrator s Guide Recurrent Buttons Previous Cancel Finish IP Clipboard This button leads back to the previous page of a fixed sequence of pages used mainly in wizards This button leads onward to the next page of a fixed sequence of pages used mainly in wizards This button discards the latest not yet confirmed entries This is the last button of a fixed sequence of pages that completes and saves the entries of the whole sequence This button opens the help page belonging to the currently active Quadro management page This button opens a window where the last inserted IP addresses are listed It is a kind of clipboard that helps the user to make quick selection of an IP address in case it has been already used in the past thus to avoid typing it again The clipboard can hold up to 10 IP addresses a new IP address will replace the oldest one from the list Recurrent Functional Buttons Quadro s Graphical Interface This button leads back to the page you have been on before This button confirms an operation you started before This button confirms an operation you chose before This button discards an operation you chose before This button saves the settings modified on the currently active management page This button opens a window where the last inserted SIP addresses are listed It is a kind of clipboard that helps the user to make quick FSS Pd select
11. QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface The Trunk CCS Signaling Settings page allows configuring CCS signaling settings and gives a possibility to select timeslots for signaling data transfer receive and voice transfer The page consists of the following components Main System Users Tetephony inernet Uplink LAN Services Copysi The Non Automat checkbox switches to non automatic Trunk 0 T1 Signaling Type CCS Terminal Endpoint Identifier TEI searching and enables the TEI Address text field that requires a TEI number digit E values from 0 to 63 for connection establishment between CO and E1 T1 client In automatic mode an E1 T1 connection will be established on the first available TEI while in non automatic mode a specific TEl may be reserved for the connection In this case both call partners need to specify the same TEI in their settings In the Network Mode PBX connected a CA Tienes a iniii e f Non Automat mode is selected the same TEI address should be specified on both sides Quadro and PBX e f Automat mode is selected the user on PBX side will have the opportunity to set any mode related to eer Establishment Procedure on call accapianca TEI assignment in PBX configuration This will e Unknown allow PBX connection to the Quadro without ty Type otNumber Urikmown providing the TEI address from Quadro a0 Part na Pla ISDNfalephony numbering plan I
12. 2 messages can be switched to the custom Language Pack language from GUI setting page at the System Configuration TQuadro225 Upload Language Pack Wizard The language of GUI session can be changed to the Installing or removing a language pack will cause custom Language Pack language from the radio buttons on the Se Poor login page eA new language pack replaces the existing one Losing all internally stored voice mails Uploading a Language Pack will cause the loss of the following Losing DHCP data ding events e All internally stored voice mail Hensler erates 8 DHCP leases Current language pack Russian 0 e Call statistics Language pack file to upload iserventanguagesijapanese bin Browse ack Remove current language Save Back Copyright C 2005 Epygi Technologies Ltd All rights reserved e Pending events e Transfer statistics Please Note Only one custom Language Pack can be uploaded at the time Uploading a Language Pack will remove the existing f al Fig 11 42 Upload Language Pack page one if existing and will reboot the Quadro Current Language Pack field displays a read only information about the custom language pack uploaded When no custom language pack is uploaded field indicates unknown Below there is a Language Pack File to Upload text field which displays the selected image filename Browse button is used to browse the custom language pack to b
13. Disable magic number negotiation with this option PPPD TQuadro225 cannot detect a looped back line This option should only be Advanced PPP Settings selected if the peer is not working properly Warning By pressing Save the PPP will redial Open connections and phone calls will be terminated Disable protocol field compression negotiation in both the AEN te ee receive and the transmit direction no protocol field F Enable automatic PPP restart at IE Eom compression will take place LCP echo failuros IO Be careful by changing any of these switches Disable Van Jacobson style TCP IP header compression in both the transmit and the receive direction no negotiation of TCP IP header compression will take place the header will tons M Disable CCP Compression Control Protocol negotiation always be sent uncompressed M Disable magic number negotiation Disable the connection ID compression option in Van M Disable protocol field compression negotiation in both the receive and the transmit direction Jacobson style TCP IP header compression with this M Disable Yan Jacobson style TCP IP header compression in both the transmit and the receive direction option PPPD will not compress the connection ID byte from A O A EE er M Disable the connection ID compression option in Yan Jacobson style TCP IP header compression Van Jacobson nor ask the peer to do so M Disable the IPXCP and IPX protocols
14. Quadro currently is acting in direct connection or behind NAT If Quadro is acting behind NAT the NAT machine IP address is also displayed IP Routing Configuration Administrator s Graphical User Interface Main System Users Telephony Internet Uplink LAN Services Host Name SOHOGWW193 Refresh in 863 seconds Quadro Status SIP Registration Status Extension Reg Name Server General Information Registered Registration Time oc Yes 31 May 2004 11 47 56 31 May 2004 11 47 55 Lines Status Hardware Status SIP Registration Status H323 Registration Status Copyright C 2005 Epygi Technologies Ltd All rights reserves Fig 11 18 SIP Registration Status page Man She Unsere Teepa bioa peed Ud LAN Servidor Quadro Status H323 Registration Status han Eaa Haare Fig 11 19 H 323 Registration Status page Routing is used to relay information across the Internet from a source to a destination Along the way at least one intermediate node is typically encountered Routing is often confused with bridging which may seem to accomplish precisely the same thing to the casual observer Quadro s IP Routing service allows to route IP packets from one destination to another or to a specified router through Quadro The IP Routing Configuration page is used to make IP Static and IP Policy routes for IP packets routing and has two tables IP Static Routes are used to forward IP pac
15. VolP there are two types of dial peers POTS and VolP Dial plan a description of the dialing arrangements for customer use on a network Digital Signal Processor DSP A specialized microprocessor that performs calculations on digitized signals that were originally analog and then forwards the results The big advantage of DSPs lies in their programmability DSPs can be used to compress voice signals to as little as 4 800 bps DSPs are an integral part of all voice processing systems and fax machines Digital Subscriber Line DSL public network technology that delivers high bandwidth over conventional copper wiring at limited distances There are four types of DSL ADSL HDSL SDSL and VDSL All are provisioned via modem pairs with one modem located at a central office and the other at the customer site Since most DSL technologies do not use the entire bandwidth of the twisted pair there remains room for a voice channel Distinctive Ringing Quadro service that allows a specific ringing pattern assignment for particular callers over Quadro Domain a place on the Internet you can visit with your browser i e a www site It also might be a single computer or computers masqueraded as a single computer On the Internet the domain is the address that gets you there Domain name in a network using the TCP IP the full domain name consists of a sequence of names labels separated by periods dots for example Quadro epygi com Dom
16. about the established call is provided Below is the legend for Call Quality definitions on the displayed RTP Statistics excellent lost packets lt 1 amp max_arrival_delay lt 100 ms good lost packets lt 5 amp max_arrival_delay lt 200 ms satisfactory lost packets lt 10 amp max_arrival_delay lt 400 ms bad lost packets lt 20 amp max_arrival_delay lt 600 ms Fig Il 60 RTP Statistics page very bad lost packets gt 20 or max_arrival_delay gt 600 ms QuadroE1 T1 SW Version 3 0 x 41 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface SIP Settings The SIP Settings provide information on the SIP receive UDP and TCP ports and allows to select DNS server configuration for SIP and SIP timers scheme Main System Users Telephony Internet Uplink LAN Services e e p V g E TQuadro225 SIP Settings JDP Port 5060 CP Port 5050 Enable Session Timer DNS defined in the network settings DNS 1 192 168 77 fig IP Clipboard DNS 2 fio 20 30 ro IP Clipboard UDP Port indicates the SIP UDP User Datagram Protocol receive port number By default 5060 is selected and used The f SIP UDP port cannot be in the selected RTP RTCP port range 2FC326 All timers according to the standard for FXS and IP lines see RTP Settings otherwise the Mapped port for SIP shouldn t be in RTP port range error appears etry
17. ewes Tiboo TA LAH Seniors e e yao a fil FXS Lines Loopback Settings Edit Enable Disable Loopback Selectall Inverse Selection Line Name Loopback State Loopback Timeout The FXS Lines Loopback table lists all the FXS lines on the Quadro along with their loopback parameters Loopback State and Loopback Timeout The Edit functional link leads to the FXS Lines Loopback Settings Edit Entry page where Loopback Timeout in seconds may be configured for one or more selected FXS line s The Enable Disable Loopback functional link is used to enable disable Cepriloht 0 2004 Enyi Tactinedogies LM All ighis adawa the Loopback service on the selected FXS line s Fig Il 73 IP Line Settings Loopback page QuadroE1 T1 SW Version 3 0 x 48 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface E1 T1 Settings The E1 T1 service allows Quadro to be connected to a PBX or to a CO Central Office via E1 T1 lines using E1 T1 CAS CCS signaling Quadro may act as a user or as network If connected to a private PBX the Quadro should be configured in the network mode If an E1 T1 trunk from the CO is connected to the Quadro it should be configured as a user The E1 T1 settings page is used to configure the E1 T1 trunk and the timeslots settings The page consists of the following components The Trunk Settings table lists the available E1 T1 trunks on the
18. pressing Next will open Date Time Rules page where route validity should be defined 15 Press the Finish button to establish a local route with the inserted settings Pee nee To create a local AAA entry Click on the Local AAA Table link on the Call Routing page Press the Add button on the Local AAA Table page Enter the desired Phone Number into the corresponding field on the Add Entry page Specify a Username and Password if necessary Use the Expiration Date and Time checkbox to enable the expiration timeout Select the Expiration Date and Time from the corresponding drop down lists Select the Access Type Press Save to apply these settings oe ea eS QuadroE1 T1 SW Version 3 0 x 62 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Vol P Carrier Wizard VoIP Carrier Wizard is used to define access codes for available VoIP Carrier account which will particularly allow to reach users over IP PSTN providers or to call to the peers registered on the certain SIP servers by dialing simple digit combinations For each configured VoIP carrier wizard creates specific IP PSTN routing rule in the Local Call Routing table Additionally a virtual extension will be automatically generated in User Management will be registered on the defined VoIP Carrier s SIP server and on behalf of which the calls from Quadro s users towards the created VoIP Carrier will be placed Main System Users Telephon
19. restored or downloaded to PC Additionally Friendly Phones allowed to connect to Quadro s Auto Attendant can be configured by pressing the Edit Authorized Phones Database link For Custom Attendant Scenario mode Attendants custom scenario file can be uploaded and a list of custom voice messages can be configured To Delete an Extension QuadroE1 T1 SW Version 3 0 x Administrator s Graphical User Interface 36 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface 1 2 3 To remove an extension with all its settings select one or more checkboxes of the corresponding extensions that ought to be deleted from the User Management table Press Select all if all extensions ought to be deleted Click on the Delete button on the User Management page Confirm the deletion with Yes The extension will be deleted To abort the deletion and keep the extension in the list click No To Add an Authorized phone to the database A MUDA AS Enter the desired Auto Attendant Settings page Select Edit Authorized Phones Database to enter the Authorized Phones Database page Press the Add button on the Authorized Phones Database page The Add Entry page will appear in the browser window Choose the call type and enter a caller address in the corresponding text field Select a Login Extension and the Automatically Enter Call Relay Menu checkbox if needed Enable Call Back service if needed and define a Call Back
20. the CO answers to the call request by the first available timeslot while for Exclusive channel selection CO should feedback only by the timeslot used for the call request eae E E m Channel Selection Ordering drop down list is used to choose the B channels selection Ascending or Descending When Ascending selection is configured B channels will be defined starting from B1 to B23 B30 For Descending selection B channels will be defined from B23 30 to B1 If your CO PBX has Ascending B channels selection configured it is recommended to use Descending B channels selection and vice versa j pE DE SE Please Note A timeslot can be used either for voice or data transfer The system prevents selecting a timeslot from the B channel list if it has already been selected from the D Channel receive transmit drop down list nooo E Save Back Copyright C 2004 Epygi Technologies Ltd All rights reserves Fig 11 83 Trunk CCS Signaling Settings B Channels page The Bearer Establishment Procedure drop down list allows to select the session initiation method on the B channels One of the following possibilities of the transmission path completion prior to receipt of a call acceptance indication can be selected e on channel negotiation at the destination interface e on progress indication with in band information e on call acceptance The Calling Party
21. to verify gateway DNS primary and secondary if configured servers accessibilities The Start E1 T1 Diagnostics button is used to initiate E1 T1 Link Diagnostic and Diagnostic Loopback With these tests E1 T1 physical link is checked Frame Synchronization and Red Alarm states are verified For successful Link Diagnostic remote side should have Line loopback or Payload _loopback settings configured or a loopback terminator should be plugged to the Quadro s E1 T1 port Diagnostic Loopback will be initiated if Link id ci aa LAND epysi Diagnostic is failed or E1 T1 link is down ste system Diagnostics The field below will display the diagnostics results and the connectivity conditions The system should be reconfigured if problems occur during the diagnostics _ Startdelecing WAN Protocol Heboot tres Device Giant E171 Diagnostics Dewnicad anole loss The Download system logs button is used to download all logs to the local PC as a tar archive file These logs can then be used by the Epygi Technical Support Office to determine the problem that had occurred on your Quadro The Reboot this Device button is used to reboot the Quadro Please note that the session with the Quadro will be closed i e the Quadro GUI should be newly opened and a new login will be required afterward Fig 11 38 System Diagnostic page Automatic Provisioning Automatic Provisioning gives a possibility to automatically configure the
22. 10 11 12 Press the Add button on the User Management page The Add Entry page will appear in the browser window Enter the desired extension number in the Extension text field and select User Extension in Type drop down list Press Save to create a user extension with the defined number Select the checkbox of the newly created extension in the User Management table and press Edit button The Edit Entry page will appear in the browser window Define the extension name in the Display Name text field The extension password has to be entered into the Password text field and confirmed in the Confirm Password text field To attach the extension to a line select a line from the Attached Line drop down list Now the attached extension is ready to receive and perform calls Enable Call Relay option if needed Configure SIP Registration Settings SIP server port number SIP registration user name and the password and Enable Registration on SIP Server if needed Configure H323 Registration Settings Enable H 323 Gatekeeper Registration Address Gatekeeper Registration Port Registration user name and the password and enable Registration on Gatekeeper if needed Configure Advanced SIP Settings User ID Send Keep alive Messages to Proxy Outbound Proxy Secondary SIP Server and Outbound Proxy for Secondary SIP Server To apply extension settings press Save To Configure an Attendant Extension 1 2 3 4 Press the Ad
23. Destination in the same named field Fill in an optional Description in the appropriate field if needed Press Save to submit the settings To Delete an Authorized phone from the database Enter the desired Auto Attendant Settings page Select Edit Authorized Phones Database to enter the Authorized Phones Database page To remove an authorized phone s select one or more checkboxes of the corresponding records that ought to be deleted from the Authorized Phones Database table Press Select all if all records ought to be deleted Press the Delete button on the Authorized Phones Database page Confirm the deletion with Yes or cancel with No SIP Advanced Settings The SIP Advanced Settings page is used to configure the Outbound Proxy Secondary SIP Server and Outbound Proxy for the Secondary SIP Server settings and to define other SIP server specific settings SIP Outbound proxy is such a SIP server where all the SIP requests and other SIP messages are transferred Some SIP servers use an outbound proxy server to escape restrictions of NAT e g Free World Dialup service uses an Outbound Proxy server If an Outbound proxy is specified for an extension all SIP calls originating from that extension are made through that outbound proxy i e all requests are sent to that outbound proxy even those call by Speed Calling The Secondary SIP Server acts as an alternative SIP registration server when the primary SIP Registration Server defined f
24. FITNESS FORA PARTICULAR PURPOSE LACK OF VIRUSES AND ACCURACY OR COMPLETENESS OF RESPONSES CORRESPONDENCE TO DESCRIPTION OR NON INFRINGEMENT THE ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE OF THE LICENSED MATERIALS REMAINS WITH YOU 8 LIMITATION OF LIABILITY AND REMEDIES IN NO EVENT SHALL THE LICENSOR OR ANY OTHER PARTY WHO HAS BEEN INVOLVED IN THE CREATION PRODUCTION OR DELIVERY OF THE LICENSED MATERIALS BE LIABLE FOR ANY CONSEQUENTIAL INCIDENTAL DIRECT INDIRECT SPECIAL PUNITIVE OR OTHER DAMAGES INCLUDING WITHOUT LIMITATION LOSS OF DATA LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION OR OTHER PECUNIARY LOSS ARISING OUT OF THE USE OF OR INABILITY TO USE THE LICENSED MATERIALS EVEN IF THE LICENSOR OR SUCH OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES YOU AGREE THAT YOUR EXCLUSIVE REMEDIES AND THE LICENSOR S OR SUCH OTHER PARTY S ENTIRE LIABILITY WITH RESPECT TO THE LICENSED MATERIALS SHALL BE AS SET FORTH HEREIN AND IN NO EVENT SHALL THE LICENSOR S OR SUCH OTHER PARTY S LIABILITY FOR ANY DAMAGES OR LOSS TO YOU EXCEED THE LICENSE FEE PAID FOR THE LICENSE MATERIALS The foregoing limitation exclusion and disclaimers apply to the maximum extent permitted by applicable law QuadroE1 T1 Manual Il Administrator s Guide About this Administrator s Guide 9 10 11 12 13 14 Compliance With Laws You may not use the Licensed Materials for any illegal purpose or in an
25. Fail Reasons may be available in this list e Cannot Establish Connection failure reason is available for E1 T1calls only and indicates cases when connection cannot be established e Wrong Number available for PBX SIP H323 and IP PSTN call types and indicates cases when the dialed number is wrong Busy available for PBX SIP H323 and IP PSTN call types and indicates cases when the dialed destination is busy e Network Failure available for SIP H323 and IP PSTN call types and indicates cases when system overload network failure or timeout expiration occurred e Other available for SIP H323 and IP PSTN call types and indicates cases when authorization negotiation not supported or request rejected or other unknown errors occur e System Failure available for SIP H323 and IP PSTN call types and indicates cases indicated in Network Failure and Other fail reasons e None available for all call types and indicates no fail reason e Any available for all call types and indicates any of above mentioned fail reason If the call cannot be established due to some of the selected Failure Reason the local routing table will be parsed for the next matching pattern and if found the call will be routed to the specified destination The Port ID drop down list is present for E1 T1 call type and contains available E1 T1 trunk s In case the E1 T1 call type has been selected the available Timeslots TS should be selected on the n
26. H323ID user name type allows any characters for the registration user name URL registration user name requires IP address or the hostname while Email registration user name requires an email address The registration user name needs to be unique on the H323 gatekeeper and is being displayed on the called phone whenever performing an IP call Registration Password indicates the password for the extension registration on a H323 gatekeeper Confirm Registration Password is used to confirm the password If the entered Password does not correspond to the one given in the Registration Password field the error will appear The passwords do not match Please try again Gatekeeper Registration Address indicates the host address of the H323 gatekeeper The field is not limited regarding symbol usage and length as it can be either an IP address ex 192 168 0 26 or a host address ex h323 epygi com Gatekeeper Registration Port indicates the host port number to connect to the H323 gatekeeper The H323 gatekeeper port may only contain digit values otherwise the error message H323 gatekeeper Port is incorrect will be displayed when applying the extension settings If the Gatekeeper Registration Port is not specified Quadro will access the H323 gatekeeper through the default port 1719 Registration on Gatekeeper enables the H323 gatekeeper registration option If the extension has already been registered at some H323 gatekeeper its IP address will
27. Interface Administrator s Menus System Menu Man CI Usas Teteptreny kernet Upard LAN Services Syst ere endboew mor Wie d ment Fig Il 1 System Menu in Dynamo theme Fig Il 2 System Menu in Plain theme System Configuration Wizard The System Configuration Wizard is the helpful tool for the administrator to define the Quadro s Local Area Network settings and to specify regional configuration settings to make Quadro operational in its LAN The System Configuration Wizard MUST be run upon Quadro s first startup to make sure that it works properly in its network environment The Wizard allows navigating through the following basic configuration parameters and settings e System Configuration see below e DHCP Settings for the LAN Interface e Regional Settings and Preferences see below Man System Users Telepleoary hideanet Uplink LAN Semvices System Configuration Wizard Getting Started DHCP Settings for LAN are described in the chapters below while LAN configuration and regional settings will be described in the current chapter Please Note It is strongly recommended to leave the factory default settings if their meanings are not fully clear to the administrating person Fig Il 3 System Configuration Wizard Start page QuadroE1 T1 SW Version 3 0 x 7 QuadroE1 T1 Manual Il Administrator s Guide The System Configuration page contains the host name IP address and Subnet Mask information about th
28. Internet Uplink Current System Time Mon May 31 14 06 48 2004 LAN Services Cepygi TQuadro225 Delete Mark allas read Disable LED Selectall Inverse Selection New New New New New New New Mon May 31 13 42 49 2004 Mon May 31 13 16 41 2004 Mon May 31 1216 32 2004 Mon Ma y 3 TUTO 2004 Mon May 31 10 46 09 2004 Mon May 31 10 44 54 2004 Mon May 31 10 44 54 2004 Mon May 31 10 20 50 2004 Mo mn May 31 20 49 20 04 Vion May 31 10 17 10 2004 Vion May 31 10 16 40 2004 Mon May 31 10 16 39 2004 Mon May 31 0 16 30 2004 Mon May 31 0 16 30 004 Mon May 31 10 16 05 2004 STUN DHCPSERVER SYSTEM DHCPCLIENT Copyright C 2005 Epygi Technologies Ltd All rights reserved registration time set time set connect failure registration registration registration port detection distributed lease reboot registration registration g ot lease Could r not Register user 28321 on server sip ps2 epygi loc 5060 Reason egis E cant send SIP REGISTER Status time ch anged by 0 382 secs to 2004 May 31 13 16 41 0 20 Time Date i 0 061 0 047 time changed by 1 278 secs So 2004 May 31 12 16 32 018 Time Date 0 060 0 03 System time could not be set Reason totally spurious NTP Time Date packet rejected Succesfully registered user 28321 on server sip ps2 ep yal loc 5060 28321 on sone of 060 Reason Can t
29. Internet Uplink LAN Services roy epygl TQuadro225 Upload File Custom Voice Messages attwelcome way Download OWN oa d attusername way faxconnected way ownload This page provides a possibility to upload voice messages to be played in the custom Auto Attendant scenario as well as to remove and to download the uploaded files to PC C voicetaa wav Browse Upload Custom Voice Messages page contains a table where SEO EBRO uploaded custom voice messages are listed Use Download functional button to download and Remove to delete the corresponding custom voice message Browse opens a file chooser window to browse for a custom voice message Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig Il 51 Upload Custom Voice Messages page Custom Hold Music this group is available for default 00 attendant only and allows updating default hold music for all those extensions that use the factory default hold music The group offers the following components The Restore Default Hold Music checkbox allows restoring the default hold music if another one has been previously selected lf the checkbox is selected the file upload will be disabled Upload Default Hold Music indicates the file name used to upload default hold music The uploaded file needs to be in PCMU wave format otherwise the system will prevent uploading it with the Invalid audio file or format is not support
30. Maximum Delay about the established call is provided Call Detail column is present in Non Successful Calls table only and indicates the reason of the call being unsuccessful Filter performs a search procedure by the selected criteria The search may be done with several criteria at once To Enable Disable the Statistics 1 Enter the Call Statistics Settings page 2 Select deselect the Enable Call Reporting checkbox to enable disable statistics recording 3 If enabling the statistics the maximum number of records to be stored in the statistics table should be selected from the corresponding drop down lists 4 Press Save to apply the new configuration To Filter the Statistics 1 Enter the desired criteria fields 2 Press the Filter button to search the call reports within the Call Statistics table Please Note To return to the complete Statistics Table clear all search criteria and press Filter To Reset the Statistics 1 Press the Clear All Records button in the Call Statistics Settings page 2 Confirm the deletion with Yes The call statistics will be deleted To abort the deletion and keep the statistics information click No RTP Statistics Man System Users Telephony hnerna Uplir LAM Services RTP Statistics The RTP Statistics page provides detailed information Call Quality Receive and Transmit Codecs Number of Packets and Packet Sizes Number of Received Lost Packets Receive Jitter and Receive Maximum Delay
31. Only checkbox will deny common outgoing calls on the extension These checkboxes take effect ONLY on FXS lines Force Self Codecs Preference for Inbound Calls checkbox enables the usage of the own preferred codecs if available on both peers for the IP connection establishment on the extension Change Admin Password The Change Admin Password page provides information about the administrator account name and allows changing the administrator password It offers the following components Old Password requires the current password An error message prevents from entering a wrong one New Password requires the new password which has to be confirmed in Confirm New Password The password may consist of numerical values only A corresponding warning appears if any other symbols are inserted Please Note When reloading a former configuration the administrator s password specified here is still valid as the administrator s password is not saved with the configuration Main System Users Telephony Internet Uplink LAN Services Cepygi TQuadro225 Change Password Account Name admin Old Passworc sd digits only New Password Fs digits only Confirm New Password pa digits only Save Back Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig Il 55 Change Password page 39 QuadroE1 T1 SW Version 3 0 x QuadroE1 T1 Manual II Administrator s Guide Telephony Menu Main Syston Users Telp
32. Quadro administrator based on various criteria The firewall allows or blocks traffic based on policies services and or IP addresses The firewall has several levels of security policies low medium or high The administrator may add additional service based rules Filtering rules will take effect only if the Firewall has been enabled and are independent from the selected firewall security level NAT Network Address Translation is used to allow Quadro LAN members to connect to the Internet using Quadro s WAN IP address The Quadro NAT also handles forwarding incoming packets from the WAN to the PCs or devices on Quadro s LAN The Firewall Configuration page offers the following components Main System Telephone Users Telephony Internet Uplink Security LAN Services Q Pye i A z TMicro10 The Enable NAT checkbox selection enables Network Address Firewall Configuration Translation The Enable Firewall checkbox selection enables the firewall security service The firewall security level has to be selected Enable NAT otherwise the firewall cannot be enabled Enable Firewall The Firewall Security radio buttons are ow Everything is a This policy doesn t block anything per default You have to configure the filters e Low Security 7 Everything that is not explicitly forbidden is manually This option is recommended if this device is already located behind i another firewall or if you are sure that you have configured ev
33. Quadro and their settings Trunk name E1 T1 mode interface signaling types Clicking on the trunk will open its Signaling Settings page Trunk CAS Signaling Settings or Trunk CCS Signaling Settings page depending on the selected signaling type while selecting the corresponding trunk s checkbox and pressing Edit will open the Trunk Edit Entry page E1 T1 Trunk Settings Stats link is displayed for every active trunk on the board and Edn Stan Stop refers to the page where E1 T1 trunk and traffic statistics can be viewed Min Syateca tees Deliha hair ioe plink LAH Semaies Start and Stop functional links are used to start shutdown the selected E1 T1 trunk s When E1 T1 trunk is shutdown state i Fig Il 74 E1 T1 Settings page no E1 T1 calls could be placed and received Mami System Usas Telephony Cepye The Trunk Edit Entry page consists of the following components Trunk 0 Edit Entry The Interface Type drop down list gives a option to choose imertaca Te User 2 between E1 T1 User and Network interface configuration Signaling Type CAS v The Signaling Type drop down list allows selection of CAS Line Cas HOES v Channel Associated Signaling or CCS Common Channel Frame Made NO CRE E Signaling signaling types The same timeslot is used both for Line El ut 120 0 voice and data transmission in case of CAS signaling In the Colina Tyne aa M case of CCS signaling a single timeslot is used for signaling LoopBackMode N
34. Settings page appears Select an action type from the Action radio buttons to notify the administrator about the event in the desired way Press the Save button to submit the changes or use Back to abort the selected action ere QuadroE1 T1 SW Version 3 0 x 23 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Time Date Settings The Time and Date Settings provide information about the current system time and date The settings may be updated through the international time and date servers Time is used to set the local time hour minute Date is used to set the date month day year Timezone provides a selection of world time zones and is used to select the local country time zone Timezones are specified by GMT Greenwich Mean Time and by specific timezones for the United States and Canada Main System Users Telephony Internet Uplink LAN Services Cepy gl Enable Simple Network Time Protocol Server enables the Time Date Settings oia SNTP Simple Network Time Protocol server on Quadro thus Quadro becomes the timeserver for its LAN Timo 538 a Enable Simple Network Time Protocol Client enables the Date Pur 81 20048 SNTP client on the Quadro thus Quadro becomes a client to an SS Newer une Protocol ete external timeserver The checkbox disables Date and Time drop sable Simelo Networks Tine Protscel Client down lists and enables the following parameters Nn suet ae d Edi
35. T1 SW Version 3 0 x 46 QuadroE1 T1 Manual II Administrator s Guide Line Settings Administrator s Graphical User Interface The Line Settings page is used to configure Quadro lines and to define the caller ID detection type configure remote party disconnect indication and select the ringer type on each of them Additionally this page provides a possibility to enable Loopback diagnostics on the lines The page Onboard Line Settings shows the table Available Lines where all active lines of Quadro are listed with their Attached Extension if attached else none Further the table provides information about the selected Ringer Type and Caller ID detection method that is configured for the selected line The caller ID detection method is different for various types of phones and can be found in the phone manual The Loopback Settings link takes you to the page where lines can be configured for loopback diagnostics purposes Main Syarem leer Telephory bea pet Uplbrik LAN 5en cer Line Settings Fira ve A ee ped Eternos Talag I Fig Il 71 Line Settings Page When pressing on the line number under the Available Lines column the Line Settings page specific for the current line is opened and offers the following input options Caller ID drop down list contains various standards of Caller ID transmission used to send the calling party s information to the phone attached to the selected line No Caller ID FSK send prior
36. Transmitted Packets number of transmitted packets she e Transmitted Errors number of transmitted errorneous packets ISDN PRI Layer 2 statistics is displayed for actual TEI value and citi the received and transmitted packets EPA e TEI Value the actual TEI assigned SON PR Recelved Packets 19102 Transmitted Packets 19499 e L2 State the state of the TEI assignment En mo Tr e Information Frame signaling packets for call initiation and SDN PRI Layer 2 termination TEI vawe 1 e Receive Ready S controlling packets during E1 T1 link is up L2 State MultiFrameEstablish e Receive Not Ready controlling packets in case of inability to accept calls by destination Received Information Frame e SABME packets upon connection establishment Receive Ready e Disconnected Mode packets when connection is being Receive Not Ready disconnected BASE e Disconnect packets upon connection termination sconnected Mode sconnect e Unnumbered Acknowledgement packets upon accepting connection establishment termination Jnnumb Framer TEI Request e TEI packets containing TEI Terminal Endpoint Identifier to AAA initiate subscription of the device in the network e Framer packets as a report of an error condition xchange Identification e Unnumbered Information Frame broadcast signaling packets received for call initiation and termination e Exchang
37. a third party in violation of this Agreement You agree that upon such termination you will return the Licensed Materials to the Licensor at its request 4 No Unauthorized Copying or Modification The Licensed Materials are copyrighted and contain proprietary information and trade secrets of the Licensor Unauthorized copying modification or reproduction of the Licensed Materials is expressly forbidden Further you may not reverse engineer decompile disassemble or electronically transfer the Licensed Materials or translate the Licensed Materials into another language under penalty of law 5 Transfer You may sell your license rights in the Licensed Materials to another party that also acquires your Quadro 4x or any Quadro SIP Gateway product If you sell your license rights in the Licensed Materials you must at the same time transfer the documentation to the acquirer Also you cannot sell your license rights in the Licensed Materials to another party unless that party also agrees to the terms and conditions of this Agreement Except as expressly permitted by this section you may not transfer the Licensed Materials to a third party 6 Protection And Security Except as permitted under Section 5 of this Agreement you agree not to deliver or otherwise make available the Licensed Materials or any part thereof to any person other than the Licensor or its employees without the prior written consent of the Licensor You agree to use your best efforts
38. and routing will take place according to the first pattern that matches the dialed number The Move To button is used to move the selected entry to some other position in the Local Routing Table which will increase or decrease the selected pattern s priority Pressing the button will open the page where the row number should be specified together with the position the selected entry is to be placed before or after the defined row The Local AAA Table page allows to manage local authentication and authorization database Callers dialing the routes which have an AAA Authentication Authorization and Accounting option enabled will pass the authorization on Local AAA Table by phone number or username password depending on corresponding entry configuration on this page If the detected phone number of the caller dialing a route which has AAA option enabled is registered in the Local AAA Table caller passes authorization automatically If the caller ID service is disabled or the caller s phone number is not registered the caller is asked to enter registration user name and password The Add functional button opens the Call Routing Local AAA Table Add Entry page where new local AAA record can be created QuadroE1 T1 SW Version 3 0 x Main System Users Telephony Internet Uplink LAN Services Cepysi TQuadro225 Call Routing Local AAA Table Add Edit Delete Select all Inverse Selection Phone User Expiration D
39. and take all reasonable steps to safeguard the Licensed Materials to ensure that no unauthorized person shall have access thereto and that no unauthorized copy publication disclosure or distribution thereof in whole or in part in any form shall be made 7 Limited Warranty The only warranty the Licensor makes to you in connection with this license is that the media on which the Licensed Materials are recorded will be free from defects in materials and workmanship under normal use for a period of one 1 year from the date of purchase the Warranty Period If you determine within the Warranty Period that the media on which the Licensed Materials are recorded are defective the Licensor will replace the media without charge as long as the original media are returned to the Licensor with satisfactory proof of purchase and date of purchase within the Warranty Period This warranty is limited to you as the licensee and is not transferable The foregoing warranty does not extend to any Licensed Materials that have been damaged as a result of accident misuse or abuse EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE THE LICENSED MATERIALS ARE PROVIDED ON AN AS IS BASIS EXCEPT AS DESCRIBED ABOVE THE LICENSOR MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE LICENSED MATERIALS ARE OR WILL BE FREE FROM ERRORS DEFECTS OMISSIONS INACCURACIES FAILURES DELAYS OR INTERRUPTIONS INCLUDING WITHOUT LIMITATION TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY
40. be displayed in brackets The Advanced Settings link appears only in the Edit Entry page and leads to the QuadroE1 T1 SW Version 3 0 x 33 QuadroE1 T1 Manual II Administrator s Guide H323 Advanced Settings page where the User ID and H323 Gateway Settings can be configured 4 Attendant Scenario This group allows to select between default and custom attendant functionality scenarios When Default scenario is selected a group of settings should be adjusted user defined Auto Attendant welcome messages can be uploaded and the list of Friendly Phones can be configured For Custom scenario scenario script file in EpygiXML coding the coding standard can be found at Epygi Technical Support should be defined and custom voice messages can be uploaded Default manipulation radio button selection enables following components Send AA Digits to Routing Table checkbox selection switches the Auto Attendant to the routing mode Any inserted digits in the Connection menu will be parsed through the Routing Table on the Quadro Please Note This checkbox affects ONLY Connections Menu see Auto Attendant Services In Call Relay Menu the routing prefix needs to be dialed see Feature Codes to parse the dialed number through the Routing Table Attendant Welcome Message this group allows updating the active Auto Attendant welcome message downloading it to the PC or restoring the default one The group offers the following components The Rest
41. bytes MTU is used to fragment the packets before transmitting them to the network MTU preferred value is dependent on the Ethernet connection type The default MTU size is 1500 Bytes Previous for Ethernet and 1 400 Bytes for PPPOE Copyright C 2005 Epygi Technologies Ltd All rights reserves Fig 11 10 Internet Configuration Wizard WAN MAC Address Configuration page QuadroE1 T1 SW Version 3 0 x 11 QuadroE1 T1 Manual Il Administrator s Guide Status Administrator s Graphical User Interface The system status window displays non editable tables providing extensive status information about Quadro General Information Network Status Lines Status Memory Status Hardware Status SIP Registration Status and H323 Registration Status The links on this page lead to device Transfer Statistics user mailboxes and supplementary services configuration pages The System Status page has several tables providing system information General I nformation The General Information page includes the following information e Uptime duration Period Quadro is on since last reboot e Device Hostname Quadro device host name e Quadro Operating System Quadro operating system version e Application Software Software and file system versions of the Quadro e Boot Loader Quadro boot loader version e DSP Software Quadro DSP software version and the date of build e Preinstalled Languages field is present
42. calling procedure for Quadro users i e any kind of calls internal SIP H323 PSTN or IP PSTN can be placed in the same way No SIP registration is needed for extensions to make routing calls The Call Routing page offers the following components e The Route all incoming SIP calls to Call Routing checkbox that is used to route ALL incoming SIP calls whether the pattern matches the extension s SIP registration username or not to the Local Routing table No digits will be stripped in this case Mam System Users Telephony Mtei net U pando LAN Services e The Route all incoming H323 calls to Call Routing checkbox that is used to route ALL incoming H 323 calls Call Routing whether the pattern matches the extension s H 323 registration username or not to the Local Routing table No digits will be stripped in this case e The Local Routing Table link leads to the Local Routing table where routing patterns may be defined manually e The Local AAA Table link leads to the page where local AAA Authentication Authorization and Accounting Fig Il 86 Call Routing page database can be managed QuadroE1 T1 SW Version 3 0 x 57 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Mai Syeism Uaa Talaplictar ieat Ligeia LAN ariran Call Routing Local Routing Coates Disoble Adi da Dies Delle Select gl ler I She TN Patio Call Typ Fig 11 87 Local Routing table Defining patterns
43. discarded Only numeric values are allowed for this field otherwise an error message occurs Error Number of Discarded Symbols is incorrect digits allowed only Prefix requires entering the symbols letters digits and any characters supported in the SIP username that will be placed in front of the routing pattern instead of the discarded digits Suffix requires entering the symbols letters digits and any characters supported in the SIP username that will be placed in the end of the routing pattern For example if the routing Pattern is 12345 the Number of Discarded Symbols is two and the Prefix is 909 and Suffix is Oa the final phone number will be 9093450a Call Type gives a possibility to select the call type PBX H323 SIP IP PSTN or E1 T1 Metric allows entering a rating for the selected route in a range from O to 20 If no value is inserted to this field 10 will be taken as the default If two route entries match a user s dial string the route with the lower metric will be chosen The Description text field requires an optional description of the routing pattern The Filter on Caller Call Type Modify Caller ID checkbox selection allows limiting the functionality of the current route to be used by the defined caller s only If this checkbox is enabled inbound caller information Inbound Caller Pattern Inbound Call Type Inbound Port ID etc will be required later in the Local Call Routing Wizard
44. for attendant extensions is divided into following areas and requires the data necessary to configure a attendant extension Additionally this page can be accessed by clicking on the default 00 attendant extension The page with the Auto Attendant settings is divided into following areas and requires the information necessary to configure the Auto Attendant 1 Attendant Settings This group displays the non editable Attendant number for the Auto Attendant and allows defining the Auto Attendant extension Display Name Man 3 Syslem Users Telepi inben Liplink LAM Services e cD ao FO User Management Edit Entry 2 SIP Registration Settings a This group requires the Auto Attendant SIP registration settings CASES amanda and has the following components y Seni The Registration User Name text field defines the user name for the registration at a SIP Server The Registration Password text field indicates a password for the Auto Attendant extension registration at a SIP server The Confirm Registration Password text field is used to confirm the password If the entered password does not correspond to the one given in the Registration Password field the error will appear The passwords do not match Please try again The Registration SIP Server text field indicates the host address of the SIP Server The field is not limited regarding symbol usage and length as it can be either an IP number e g 192 168 0 26 or a host addr
45. hot line call automatic call without any digits dialed QuadroE1 T1 SW Version 3 0 x 51 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Man Erie Usea a Telephony Interne piri LAM Services e p py iT j iil CAS Signaling Wizard Country Settings CAS Signaling Wizard Page 4 appears only in E1 User mode when signaling selected from Signaling Type drop down list on the CAS Signaling Wizard Page 2 is R2 all types and is used to configure country settings Page consists of the following components Country drop down list is used to set the location where Quadro is located to support the correct functionality of R2 signaling For countries absent in this list use ITU selection Use Default Country Settings checkbox restores default advanced settings for the selected country When this Previous Hed Eancal Halp checkbox is not selected next page will provide a possibility to manually configure advanced country settings Fig Il 80 CAS Signaling Wizard Page 4 CAS Signaling Wizard Page 5 appears only when Use Default Country Settings checkbox is not selected on the previous page and is used to configure advanced country settings Page consists of the following components ANI Category drop down list appears only when R2 signaling selected from Signaling Type drop down list on the CAS Signaling Wizard Page 2 is different from R2 DTMF and is used to select the calling
46. in the Local Routing Table avoids registering Quadro at the routing management server and gives a possibility to establish a direct connection to the destination or to use a SIP server or H 323 Gatekeeper for call routing The Local Routing Table lists manually defined routing patterns along with their parameters pattern number state routing and inbound caller settings RTP Proxy and Date Time period settings metric and description The value invalid is displayed beside the E1 T1 routing pattern if the E1 T1 trunk settings E1 T1 interface type signaling type etc have been changed since defining the corresponding route Invalid E1 T1 patterns will not be allowed Since Local Routing Table may have multiple entries that could match to same pattern the table will be internally rearranged according to the rules with these consequences e The pattern matching best to the Best Matching algorithm will have the higher position in the rearranged list e f multiple patterns equally match to the Best Matching algorithm the pattern with the lower metric will get the higher position in the rearranged list e If the multiple patterns with the same metric have been matched to the Best Matching algorithm the pattern in the higher position in the table will get the higher position in the rearranged list The pattern in the highest position of the rearranged list will be considered as the preferred one Second and subsequent matching patterns will be use
47. in the text fields Upstream Speed and Downstream Speed The default entry in both fields is 10000 the maximum bandwidth of a 10 MB Ethernet But most providers offer a smaller bandwidth than these 10000 kbit s The bandwidth required by an IP call depends on the codecs used and is listed in the tables below Required Bandwidth for Standard Packets Packet Size in Needed bandwidth in kbit s using the Codecs meee G 711W G 711a G 726 16 G 726 24 G 726 32 G 726 40 10 105 58 66 73 81 20 84 37 45 52 60 30 77 30 38 45 53 40 73 26 34 42 50 50 71 24 32 40 48 60 70 23 30 38 46 Required Bandwidth for Encrypted Packets in the case a VPN is used Packet Size in Needed bandwidth in kbit s using the Codecs eee G 711u G 711a G 726 16 G 726 24 G 726 32 G 726 40 10 148 98 105 117 123 20 105 59 65 74 80 30 91 43 52 60 66 40 84 37 45 53 61 50 80 33 41 48 56 60 77 30 37 46 53 50 29 22 18 16 15 G 729a G 729a 92 49 35 29 25 22 The Min Data Rate text field requires the amount of upstream bandwidth that ought to remain for data applications even if voice applications use the entire available upstream bandwidth The value selected here needs to be smaller than the upstream bandwidth and is measured in kbit s If PPPoE is selected as the WAN Interface Protocol then the PPP Configuration page is opened next The PPP Configuration page offers the following components IP Address Assignment radio buttons are used to configure the
48. ited Uplink LAN Serco Call Sindica RIP Estima QuadroE1 T co HAT Tired aol Setting ecpyzi Administrator s Graphical User Interface Fig Il 57 Telephony Menu in Plain Theme Fig Il 56 Telephony Menu in Dynamo Theme Call Statistics The Call Statistics page displays four tables and provides information on successful unsuccessful and missed incoming and outgoing calls on the first three tables and statistics settings on the fourth page Call statistics allows the collecting of call events on the Quadro with their parameters and to search them by various criteria The Statistics Settings page offers the following input options The Enable Call Reporting checkbox enables Call Statistics reporting The selected number of statistics entries will be displayed in the Call Statistics tables The Maximal Number of Displayed Call Records drop down lists are used to select the number of Successful Missed and Nonsuccessful statistics entries to be displayed in the corresponding Call Statistics tables If the record numbers exceed the numbers specified in these drop down lists the oldest record will be removed The Download Call Statistics link is used to download all displayed statistics in a file that can be viewed with a simple text editor The Clear all Records button is used to clear all statistics records The Number of Records displays the current number of statistics entries in the table For the successful call
49. key to enter the auto attendant regular greeting menu and use key e to enter the auto Stop Recording or Playback attendant routing greeting menu The key combinations beside are available to modify the auto attendant greetings Administrator s Logout QuadroE1 T1 SW Version 3 0 x 77 QuadroE1 T1 Manual II Administrator s Guide QuadroE1 T1 s Auto Attendant Services QuadroE1 T1 s Auto Attendant Services Quadro s Auto Attendant is addressed to provide remote access to the Quadro voice connectivity services Specifically it supports remote connection to Quadro extensions their mailboxes and making pass through calls to other destinations Remote access to the Quadro auto attendant is possible through IP and PSTN calls Quadro s Auto Attendant can be accessed locally remotely from the IP network by dialing Auto Attendant s SIP address and from the PSTN network by dialing Quadro s PSTN number if the calls addressed to the Quadro s PSTN number are routed to the Auto Attendant Attention If the Auto Attendant authentication attempts have been failed for the five times Quadro s Auto Attendant will become unavailable for the next 5 minutes The automated attendant services are divided into 2 feature groups Connection Service is supported by the voice messages help which helps caller to navigate within area using the handset buttons Call Relay service is available using the appropriate call code but are not sup
50. ought to be deleted Press the Delete button on the IP Pool Group Configuration page Confirm the deletion with Yes or quit with No To Delete a Group 1 2 3 4 Select the Manage IP Pool Groups link The IP Pool Configuration page appears with the table of groups if any Check the one or more checkboxes of the corresponding groups that ought to be deleted from the groups table Press Select all if all groups ought to be deleted Press the Delete button on the IP Pool Configuration page Confirm the deletion with Yes or quit with No QuadroE1 T1 SW Version 3 0 x 74 QuadroE1 T1 Manual II Administrator s Guide LAN Services Menu en Balen Uses Debra ry iierrel 1 LAM Serdces TES Senna IHEP Cette fer thie LAM lbs QuadroE1 T1 Management Fig 11 112 LAN Services menu in Dynamo theme DNS Settings The DNS Settings page gives the possibility to setup a name server for the Quadro It offers the following components NameserverAssignment radio buttons e Dynamically by provider selection automatically configures the assignment of the name server address from the provider party e Fixed Nameserver address is a manually selected name server The Nameserver text field requires the IP address of an external name server The Alternative Nameserver text field requires the IP address of the secondary name server The Alternative Nameserver is used if the main name server cannot be accessed DHCP Settings for the L
51. party priority depending on the call originator s location specifics Seize Acknowledge Timeout text field is used to define a timeout in a range from 2 to 2000 milliseconds between incoming seize signal and the corresponding feedback Answer Guard Timeout text field is used to define a wait timeout in a range from 0 to 1000 milliseconds Group B Answer Signal and Line Answer Release Guard Timeout text field is used to define an idle timeout in a range from 0 to 10000 milliseconds between the disconnect signal receipt and call disconnection Dialing Delay Timeout text field is used to define a timeout in a range from O to 2000 milliseconds before injecting dialed digits Timeout specially refers to R2 DTMF signaling Main System Users Teleplenan hiere LHi LAN Senicar Incoming DNIS Size text field indicates the number of CAS Signaling Wizard received digits in a range from 0 to 255 required to establish a call When field has O value system uses either timeout Advanced Country Settings defined in the Incoming digits timeout field or the End of Address messages to establish a call Independent on the value in this field the message End of Address always cause the call establishment Usused A B C D text fields require to configure unused C and D bits of E1 T1 CAS signaling A and B bits are predefined Fields may have either 0 or 1 values Invert A B C D text fields are used to invert the ABCD status bits in time slot 16 befo
52. periods are shortened TCP Port indicates the SIP TCP Transmission Control d A II ee naa ree Protocol receive port number By default 5060 is selected and registration timeout ison second s used egistration failure timeout 120 second s Please Note Quadro will not use TCP protocol as a transport HO Gunton az sero for SIP messages if the TCP Port field is left empty efresh timeout eao second s Enable Session Timer enables advanced mechanisms for Save Back connection activity checking This option allows both user agents and proxies to determine if the SIP session is still active Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig 11 61 SIP Settings page The DNS server for SIP radio button group allows to choose between regular DNS servers configured in the DNS Settings page and specific DNS servers for the SIP traffic e Use default is used to apply regular DNS servers for the SIP traffic e Specific is used to enable SIP specific DNS servers For this selection both primary and secondary SIP DNS servers should be defined in the SIP DNS 1 and SIP DNS 2 text fields At the least a primary DNS server should be inserted The SIP Timers radio button group is used to define the timeouts of the SIP messages retransmission e RFC 3261 will apply standard SIP timers described in the corresponding specification e High availability will apply SIP timers to shorten the call establishment registrat
53. send SIP REGISTER message Could not Unregister user 283 1 on server sip epydi loc 5060 Reason Ci m send SIP REGISTER Status Successful port s 5060 5000 6002 6004 6 6008 6010 one 6014 6016 60 5024 6 5032 6034 6036 6038 5040 6042 6044 6046 View STUN 6048 6050 6052 6054 settings 56 6058 6060 J64 6066 6068 6070 80 6082 6084 188 6090 6092 6 5096 6098 DA Yactrictad Mana NIA View STUN Port Restricted Cone NAT Sane IP address 172 30 93 2 given Basic to MAC address Configuration 00 50 ba 8b 87 71 via ethO Wizard E1T1 Link Link is Down status the device has been successfully started after reboot Succes Ja regis stered us er sip epy gi loc 5060 sfully registered user on server sip epydi loc 5060 New IP address assigned to WAN interface 192 168 75 93 Wizard Fig 11 28 System Events list 21 QuadroE1 T1 Manual Il Administrator s Guide Numerous circumstances may cause a certain application on Quadro to flag an event The page Event Settings lists all possible events on the Quadro and allows controlling the way of notification action if one of those events takes place Each entry in the events table has its checkbox assigned to the row By selecting the corresponding checkboxes operations such as Edit may be done for one or more events Edit opens the Edit Event Settings page to modify the event action Do Nothing Nothing will happe
54. signaling type settings and consists of following components ies Allowed Call Type is used to select the allowed call CAS Signaling Wizard directions incoming outgoing or both Signaling Type allows selecting the CAS signaling type Please Note R2 signaling compelled and non compelled can only be used with an E1 interface in User mode Bath incoming and outgoing calle Independent on the selection in this drop down list Quadro ling Tn EAM Delay lw with the T1 interface in the CAS mode is unable to detect the busy tone on the destination side For E1 interface in the CAS mode busy tone will be detected only for R2 compelled and non compelled both with and without ANI signaling types Signaling Type Settings Force Update Timeslots checkbox can be optionally selected in order to apply new settings immediately This will force the timeslot s to be restarted and any active connection on the selected timeslot s will be interrupted Please Note Quadro does not support the Forward Digit E selected on the CO when acting in the User mode with CAS a nie PERRAS Loop Start signaling type Fig Il 78 CAS Signaling Wizard Page 2 Get PSTN PBX Error Message checkbox enables notification message in case of outgoing calls to unreachable incorrect or non existent destination When Generate Progress Tone to PSTN PBX checkbox is selected Quadro generates ring tones to incoming callers during E1 T1 call dialing This feature is mainly
55. to the first ring Main System Users Telephony Internet Uplink LAN Services Cepysi TQuadro225 Line Settings Line 1 Caller ID Standard 2 FSK send between first and second ring Remote Party Disconnect Indication QuadroE1 T1 nable Busy Tone Indication FSK send between the first and second ring FSK send both prior to ring and between the first and second ring DTMF send prior to the first ring e DTMF send between the first and the second ring e Combined send both DTMF prior to the first ring and FSK between the first and the second rings Busy Tone Duration 5 A sec Enable Power Disconnect Indication ct Duration 300 msec The Quadro sends the current time date to the called phone 0 7 0 0 together with the caller s information A group of Remote Party Disconnect Indication parameters are used especially to configure the private PBX attached to the Quadro FXS port Fig 11 72 Line Codec and Caller ID Settings page e The Enable Busy Tone Indication checkbox enables the busy tone transmission to the FXS port when the remote party being in call is disconnected The Busy Tone Duration drop down list is used to select the period in seconds when a busy tone will be transmitted to the FXS port The Ringer Type drop down list allows to select the frequency of the ringer supported by the phone attached to the line Information can be found on the phone enclos
56. verification If no reply is received from the primary SIP server within this timeout the secondary SIP server will be contacted When the primary SIP server recovers SIP packets will be sent to it once again A group of Host address and Port text fields respectively require the host address IP address or the host name the port number of the Outbound Proxy Secondary SIP Server and the Outbound Proxy for the Secondary SIP Server These settings are provided by the SIP servers providers and are used by Quadro to reach the selected SIP servers VoIP Carrier Wizard Page 3 contains VoIP Carrier access code selection componenis Main System Users Telephony Internet Uplink LAN Services Cepygi Access Code text field requires a digit combination by dialing OS which the corresponding VolP Carrier will be reached VolP Carrier Wizard Route Incoming Calls To drop down list allows to select an extension or Auto Attendant on the Quadro where incoming calls from the configured VolP Carrier should be routed to Failover to PSTN checkbox selection will route the call to VoIP Carrier Access Code PSTN through local FXO line in case if VolP Carrier is not PREPRE CORE g available When this checkbox is selected an additional entry Route Incoming Calls to 775 will be added to the Local Call Routing table maintaining digit transmission to local PSTN when IP call towards the configured VolP Carrier cannot be established Please Note Warning mes
57. 1 T1 Inbound Call Types selected Inbound Port ID drop down list will require to select the Trunk number and on the next step a list of timeslot s used to receive calls from the defined caller The Local Call Routing Wizard Page 5 appears if the Set Date Time Period s checkbox previously had been enabled on Page 1 of the Local Vall Routing Wizard and it will require information about the pattern validity period s Page provides selection between Typical and Custom date time rule definition Typical selection contains a group of radio buttons that are used to select the frequency of the corresponding routing pattern to take place e Daily e Weekly the preferred weekday s should be selected for this option e Monthly the calendar day should be selected for this option e Annually the calendar day and month should be selected for this option In Available Time Period drop down lists the time range of the pattern validation should be defined Any time selected in this field Main System Users Telephony Internet Uplink LAN Services Ccpygi TQuadro225 Local Call Routing Wizard Date Time Rules Add Entry Sunday M Monday M Tuesday Wednesday M Thursday M Friday Saturday Annually Available months Jan E Dec E valable days E E 7 Available Time Period hh mm hh mm foo foo 23 59 Available a Periods Month Month Month Day Day Day hh rm hh rm
58. 25 Firmware update Warning Make sure the Firmware Update process is not disrupted until itis completed A power down while upgrading may cause serious damage The update process takes about 15 minutes Normal operation will be stopped during that time The second page of Firmware update has the Browse button A used to browse the image file and the Specify Image text field that will display the selected image filename Specify image MaregiFiadmagesReleaseBuildWVersion3GW2 4 24GW Browse Pressing Save will start uploading the image file to the board za The next page will be displayed showing the result of a verification of the image being burned Copyright C 2004 Epygi Technologies Ltd All rights reserved Fig Il 35 Firmware Update page 2 Main System Users Telephony Internet Uplink LAN Services e e p V g il Mal TQuadro225 Firmware update This page displays non editable information about the image validity The Image Check will display invalid if the image does age check valia not correspond to the hardware version gt FEF The fields Current Software Version and New Software New software version 2 424 Version show the old software version and the version of the new image Do you really want to proceed This page needs a confirmation to continue image updating If Mos _Back you are sure that the image version is appropriate for your device press Save Copyright C 2004 Epygi Technologies Ltd Al
59. 323 Settings RTP Settings NAT Traversal Settings Line Settings E1 T1 Settings System Default Value Login name admin Password 19 quadro 172 30 0 1 Enabled Locale US TimerZone US Central Theme Dynamo NTP Server and Client Enabled Predefined NTP Server npi1 epygi com Ethernet Upstream 10000 Downstream 10000 Min Data Rate 0 Automatically through DHCP Assigned by device Dynamically Disabled Enabled Medium level Enabled Outgoing Traffic MS File Sharing Blocked for all SIP Access Allowed for all Display notification for all Enabled UDP and TCP Port 5060 Session Timer disabled UDP port 1719 TCP Min port 1720 TCP Max port 1752 Fast connect enabled Tunneling disabled RTP RTCP port range for FXS lines 6000 6049 G276 Standard ITU T specification Telephone Event Draft Support enabled RTCP Support disabled NAT Traversal for SIP enabled NAT Traversal for H323 disabled SIP H323 and RTP Parameters Use STUN SIP TCP Port 5060 CallerlD Standard 2 FSK for all lines Ringer type Type A Busy Tone indications disabled Off hook caller ID disabled TrunkO exists Trunk mode T1 SW Version 3 0 x Appendix System Default Settings Comments Subnet Mask 255 255 0 0 IP Range 172 30 0 100 172 30 0 254 WINS 0 0 0 0 Polling interval 6 MTU 1500 Bytes Ping Stealth enabled Fool Portscanner
60. 869 278 ms 904 018 ms f m s2 rou 1071 de eurorings net 134 222 105 177 2703 38 ms 875 451 ms de cix fra above net 80 81 192 226 844 4 ms 923 94 ms 583 735 ms so 0 0 0 cr2 fral de mfnx net 208 184 102 142 2287 62 ms 825 968 ms 823 825 ms posii O mpr2 lhri uk above net 64 125 29 149 759 737 ms 1283 97 ms 1119 46 ms FOWU OTH UO bWN Pe C 2004 Epygi Technologies Ltd All rights reserved Fig 11 37 Networking Tools page 1 Specify destination address for the ICMP request in the Ping Target text field 2 Press the Ping button to process the ICMP request 3 Specify the destination address to trace the route 4 Press the Traceroute button to process the router triggering SW Version 3 0 x QuadroE1 T1 27 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Diagnostics The System Diagnostic page gives a possibility to run Network and WAN protocol diagnostics to verify Quadro s connectivity and to download all system logs for possible problems recovery The Start Detecting WAN Protocol button is used to initiate WAN diagnostics that will detect the WAN IP configuration static or through DHCP and PPP servers For static WAN IP configuration gateway availability is checked When acting as a client DHCP and PPP servers accessibilities are being verified The Start Network Diagnostics button is used to initiate network diagnostics i e to check the WAN link and IP configuration
61. AN I nterface The DHCP Settings page gives the possibility to enable a DHCP server and control the Quadro user s LAN settings Thus Quadro LAN users will be provided automatically with the following settings using the configured parameters e P addresses e NTP corresponds to the Quadro s IP address e WINS server e Nameserver corresponds to the Quadro s IP address e Domain name The DHCP Settings page offers the following input options Enable DHCP Server activates the DHCP server on Quadro IP Address Range defines a range of IP addresses that will be assigned to the Quadro LAN users The IP range must be at least six otherwise the Address Range too small error will prevent saving The Address Range too large error occurs if the IP range is greater than 254 WINS Server defines a WINS server IP address for the Quadro LAN users View DHCP Leases leads to the page where the DHCP leased LAN IP addresses are listed QuadroE1 T1 SW Version 3 0 x Main System Users Telephony Internet Uplink DNS Settings eserver assignment Dynamically by orovider Save Back Copyright C 2005 Epygi Technologies Ltd All rights reserved Main System Users Telephony Internet Uplink DHCP Settings for the LAN Interface M Enable DHCP Server IP Administrator s Graphical User Interface tus Ccpygi Fig 11 113 LAN Services menu in Plain theme Cepysi TQuadro225 fi 92 fi 68 ro fi 0 IP Clipb
62. Administrator s Graphical User Interface The H323 Parameters page is used to configure NAT specific settings for H 323 and offers two independent group of settings UDP Parameters Manipulation radio buttons allow to select the type of connection over NAT Selecting Use STUN will switch to automatic discovery of Mapped settings for the H 323 UDP traffic over NAT STUN settings are configured on the STUN parameters page see below Man Sytem Usne Telephony Badi et Upik LAH Senaces E epysi Selecting Use Manual NAT Traversal allows to define Ea EDN manually the mapped settings for the H 323 UDP traffic over J NAT Traversal Settings NAT Mapped Host requires the IP address of the mapped host for H 323 UDP traffic over NAT Mapped Port requires the port number on the mapped host ped Most for the H 323 UDP traffic over NAT aes a li fad m a TCP Parameters Mapped Host requires the IP address of the mapped host for H 323 TCP traffic over NAT Em Back j i Mapped Port requires the port number on the mapped host for the H 323 TCP traffic over NAT Fig Il 66 H323 Parameters page The RTP Parameters page is used to choose between the STUN and Manual NAT traversal connection for the RTP traffic and to define the RTP RTCP ports for the connection over NAT Manipulation radio buttons allow to select the type of connection over NAT Selecting Use STUN will switch to automatic discovery of Mapped settings for the RTP UD
63. CP packets transmission RTCP protocol is used for monitoring the RTP streams and changing RTP characteristics depending on Network conditions Main System Users Telephony Internet Uplink LAN Services e e VV g A TQuadro225 RTP Settings Edit Entry The RTP Settings Edit Entry page offers a drop down list and a G 729a CS ACELP speech coding at 8 kbit s rate checkbox Packetization Interval ms 20 Packetization Interval contains possible values in milliseconds M Enable Silence Suppression to be configured for the selected codec T Back The Enable Silence Suppression checkbox selection enables voice activity detection for the selected codec Copyright C 2004 Epygi Technologies Ltd All rights reserved Fig 11 64 RTP Settings Edit Entry To Edit Codec Parameters Select the codec from the Codecs Table that is to be edited Press the Edit button on the RTP Settings page The Edit Entry page will appear in the browser window Change values in Packetization Interval and or enable disable Silence Suppression To save the codec settings press Save or to keep the initial data click Back eS NAT Traversal Settings The NAT Traversal Settings page is divided into separate pages used to configure SIP and H 323 NAT parameters RTP and STUN parameters for NAT and a page where the NAT Exclusion table may be filled Use NAT Traversal for SIP checkbox applies to all pages and is used to enable NAT traver
64. Caco Seconds ano doses 68 FIFSWAl nd NAT sta taa aaa land da dd iclada 69 Advanced FIFE Wal SCORE 69 PIES AUS iia ceed ea amare aR a meuGeememanauenEn aes 69 PP e rel OO 72 QuadroE1 T1 SW Version 3 0 x QuadroE1 T1 Manual Il Administrator s Guide o O AA 73 LAN Services Melia initiates a a a 75 N 3 ae E eee eer ere er eer en ne ee ee ee ee ee 75 DHCP Settings for the LAN INterfa e o 75 REIS ato FOEI ias E iii aan 76 QuadroE1 T1 S Feature CodeS cccmcccoccccccccccoconccn rn rr 77 ESTADUISNIA OA CA A a aa 77 Using Quadro s PBX SOFVICOS innisin NO 77 AGMINIStFAtOl LOGUIN A o 77 QuadroE1 T1 s Auto Attendant Services ccccceeecneccneceneceenueenusenueeneneenueenusenueeenusenueenuusnuusenus 78 Call Codes Available in Auto Attendant ssussssssuususuu2u2022u222u2022u2022u202uusuuuusunnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 78 Appendix System Default Settings scciiriciic ee wetiseereiiertaiedses ee ween 79 ADDENGIX GIOSS Aaa aio I 81 Appendix Software License Agreement onnccccccccccccncrnrr 86 QuadroE1 T1 SW Version 3 0 x QuadroE1 T1 Manual Il Administrator s Guide About this Administrator s Guide About this Guide The QuadroE1 T1 Manual is divided into two parts e Manual l Installation Guide gives step by step instructions to provision the Quadro and configure the phone extension with the Epygi SIP Server After successfully configuring the Quadro a user will be able to make SIP phone calls to remote Quadro devices m
65. Codecs and the state of the Out of Band DTMF and FAX Support features for Quadro extensions also Auto Attendant Please Note Use caution when configuring Auto Attendant Codecs as they are used by virtual extensions for redirecting the incoming calls The table Active Codecs lists active voice codecs for the selected line that are supported by Quadro The order of records in the Active Codecs table is important for transmitting and receiving A codec placed at the top of the table will be used as the preferred codec If the remote party does not support the preferred codec the following codecs will be tried out in a top down order in the Active Codecs table Each record in the table has an assigned checkbox It is used to select the record to be deleted or moved up or down An error occurs if no records are selected and the user activates the delete button No records selected At least one codec must be attached to the line When attempting to delete the last codec this error will occur At least one codec should stay in the codec list Add opens the Add Entry page where the user may add codecs supported by Quadro The voice codec defines the voice compression algorithm for the incoming and outgoing DSP packages Codecs lists all codecs supported by Quadro If no more codecs are available all available codecs have already been transferred to the Active Codecs table the Add Entry page will display the message No A
66. Disable the IPXCP and IPX protocols this option should only Save Back Help be selected if the peer is not working properly and cannot handle requests from PPPD for IPXCP negotiation Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig 11 100 Advanced PPP Settings page ISP Authentication Settings The ISP authentication settings are used to establish a connection between the Quadro and the ISP provider party that requires security verification Authentication is needed by the provider party to identify a user trying to connect it These settings are available only if Quadro has a WAN interface different from the Ethernet uplink Main System Users Telephony Internet Uplink LAN Services e e p V g i y Na TQuadro225 ISP Authentication Settings EpygilSP The ISP authentication settings page offers the following input User password esses options Username requires the user name to access the ISP server User Password requires the user password to access the ISP server Copyright C 2004 Epygi Technologies Ltd All rights reserved Fig 11 101 ISP Authentication Settings page QuadroE1 T1 SW Version 3 0 x 68 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Firewall and NAT The Firewall Configuration page allows setting up a firewall configuring the security level and enabling the NAT service of Quadro A Firewall is a security service configured by the
67. FXS Interface that connects directly to a standard telephone fax machine or similar device over a standard RJ 11 modular telephone cable and supplies ringing voltage dial tone and similar signals to it see FXO Framing A procedure for controlling errors Consists of inserting bits so the receiver can identify the time slots allocated to each subchannel G Gatekeeper is the central control entity that performs management functions in a Voice and Fax over IP network and for multimedia applications such as video conferencing Gatekeepers provide intelligence for the network including address resolution authorization and authentication services the logging of call detail records and communications with network management systems Gatekeepers also monitor the network for engineering purposes as well as real time network management and load balancing controling bandwidth and providing interfaces to existing legacy systems Gateway an entrance into and out from a communications network Technically a gateway is an electronic repeater that intercepts and steers electrical signals from one network to another Greeting voice messages that are played to the Quadro users or users calling to the Quadro activating specific services H Hold Music music played to the party that is on hold Host an intelligent device attached to the network can be also a mainframe computer Host Name the name given to a mainframe computer or device
68. ICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS YOU MAY NOT USE THE HARDWARE OR SOFTWARE 1 License Epygi Technologies Ltd the Licensor hereby grants to you a non exclusive right to use the Quadro Operational Software program the documentation for the software and such revisions for the software and documentation as the Licensor may make available to you from time to time collectively the Licensed Materials You may use the Licensed Materials only in connection with your operation of your Quadro You may not use copy modify or transfer the Licensed Materials in whole or in part except as expressly provided for by this Agreement 2 Ownership By paying the purchase price for the Licensed Materials you are entitled to use the Licensed Materials according to the terms of this Agreement The Licensor however retains sole and exclusive title to and ownership of the Licensed Materials regardless of the form or media in or on which the original Licensed Materials and other copies may exist You acknowledge that the Licensed Materials are not your property and understand that any and all use and or the transfer of the Licensed Materials is subject to the terms of this Agreement 3 Term This license is effective until terminated This license will terminate if you fail to comply with any terms or conditions of this Agreement or you transfer possession of the Licensed Materials to
69. IP address for the Quadro device e Dynamic IP Address switches to the dynamic IP address assignment mechanism e Fixed IP Address switches to the fixed IP address assignment mechanism Fixed IP Address requires entering the user defined IP address for the Quadro device on the WAN interface QuadroE1 T1 SW Version 3 0 x Main System Users Telephony Internet Uplink Internet Configuration Wizard PPP PPtP Settings Authentication Settings Quadro_ppp_user User password p manual Dial behaviour LAN Services PtP Sever FI A AA l SEs Ccpygi quadro222 Address fse fo as mo iP cipia Fig Il 8 Internet Configuration Wizard PPP PPtP Configuration page 10 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface The WAN IP Configuration page only is displayed if Ethernet has been selected to be the uplink protocol It offers the following components TQuadro225 Internet Configuration Wizard Main System Users Telephony Internet Uplink LAN Services e e p y g Y L The Assign automatically via DHCP radio button selection switches to automatic retrieval of the WAN IP address from a DHCP server at the ISP uplink WAN IP Configuration configuration of the WAN interface Please Note DHCP referred to here is the one running on the provider s side and not the Quadro s personal DHCP server ssign au
70. IUS client disabled 4 seconds 00 and 11 extensions exist Display name for default 00 extension Attendant for 11 extension no Display name no Password 11 extension attached to the FXS lines 1 SIP registration settings for all extension SIP server sip epygi com SIP Server port 5060 Registration username and password automatically generated SIP Server Registration enabled SIP Settings sharing disabled SIP advanced settings undefined RTP Priority Level medium H323 disabled Attendant scenario default Welcome and Routing messages default Authorized phones Undefined Hold music default No Routes Appendix System Default Settings Comments Idle Timer T203 10000 T302 timer 4000 T309 timer 0 T309 timer 60000 D Channel Timeslot for Transmit Receive 24 B channels 1 23 timeslots are enabled Channels Selection preferred Channels Selection Ordering descending Bearer Establishment Procedure on call acceptance Called Party Type of Number and Calling Party Type of Number unknown Called Party Numbering Plan and Calling Party Numbering Plan ISDN telephony numbering plan Route Incoming Call to 00 Switch Type primary_dss1 Incoming Called Digits Size 1 Generate Progress Tone to IP disabled Generate Progress Tone to PSTN PBX disabled Enable CLIR Service disabled Local AAA Table no entries Call Relay disabled Codecs f
71. N events only e LAN Local Area Network LAN events only Copyright C 2004 Epygi Technologies Ltd All rights reservec Fig 11 13 Transfer Statistics page The area Receive Values BAr Unk e Receive Bytes number of received bytes e Receive Packets number of received Ethernet packets Es Transfer Statistics of the WAN Interface e Receive Errors number of received packets containing errors Current System Time Mon May 31 11 41 39 2004 Time range last week relative display e Receive Drop Errors number of received packets that have been discarded e Receive Overrun Errors number of received overrun errors that occur when the receive buffer is not large enough to hold all incoming packets This error mostly appears because of a slow receiving system aM e Receive MultiCast Packets number of received Si broadcast packets The area Transmit Values e Transmit Bytes number of transmitted bytes e Transmit Packets number of transmitted Ethernet packets e Transmit Errors number of transmitted packets containing errors e Transmit Drop Errors number of transmitted packets that have been discarded e Transmit Carrier Errors number of transmit carrier errors that occur because of a defective or lost connection on the Ethernet link EN e Transmit Collisions number of transfer errors that occurred during a simultaneous packet transmission from both sides Fig 11 14 Transfer St
72. Old Telephone Service is the standard telephone service that most homes use It is also referred to as the PSTN or the Public Switched Telephone Network Private Branch Exchange PBX a telephone switch owned privately usually by a large company If it owns a PBX a company does not need to lease a telephone line for each telephone set at a site Proxy server an intermediate device that receives SIP requests from a client and then initiates requests on the client s behalf Public Switched Telephone Network PSTN refers to the local telephone company R Real Time Transport Protocol RTP the Internet standard protocol for the transport of real time data including audio and video allows applications to synchronize audio and video information RTP connections are established between servers across the Internet after voice has been converted to IP format RTP is used in virtually all Voice over IP architectures for videoconferencing media on demand and other applications Real Time Transport Control Protocol RTCP is the control protocol that works in conjunction with RTP RTCP control packets are periodically transmitted by each participant in an RTP session to all other participants Feedback of information to the application can be used to control performance and for diagnostic purposes Registration procedure of user subscribing to a server Usually some personal parameters such as username password etc are required upon
73. P traffic over NAT STUN settings are configured on the STUN Parameters page see below Wam System Uses beleplemry Biei et p h E epysi d a is NAT Traversal Settings Selecting Use Manual NAT Traversal allows to define manually the RTP RTCP port ranges for the RTP traffic over NAT e The Mapped Host text fields require the Mapped Host for RTP traffic over NAT e Mapped RTP RTCP Port Range for FXS Lines e Min minimal port has to be higher than 1024 and lower than the maximal port range Only even numbers are allowed e Max maximal port has to be lower than 65536 and higher than the minimal port range Only odd numbers are allowed eave Bak Please Note RTP RTCP Mapped Port ranges should be a greater than or equal to the RTP RTCP port ranges defined on Fig 11 67 RTP Parameters page the RTP Settings page QuadroE1 T1 SW Version 3 0 x 45 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Mai Syasi Las Tekil AL TES LAH S nia The STUN Parameters page enables automatic NAT NAT Traversal Settings configuration through the STUN server and is used to configure the STUN Simple Traversal of UDP over NAT client on the E se na Quadro The page requires the following data to be inserted The STUN Server text field requires the STUN servers hostname or IP address The STUN Port text field requires the STUN server port number Siune proi com J47 The Polling Interval dro
74. PPP has lost the link PPP has established a connection passwo rd or user is wron q ould not send a mail SNTP daemon corrected the system time SNTP daemon could not reach the time server possible intrusion detected the device has been successfully started after reboot the rollback mechanism restored the old system configuration unplugged DHCP Server Event DHCP Server Event DHCP Client Event JHCP Client Event DynDNs Event SIP Registration Event One of the IPSec VPN connections went down Remote Side of an IPSec VPN went down currently trying to reconnect An IPSec Tunnel is successfully started N port detection N NAT type detection not add ip route Firewall Problem Report Executi ISDN BRI link status event ISDN BRI encoding check event Automatic Software Update Display notification Do nothing Do nothing Flash LED Display notification Send ma Send ma Send ma Display notification Fig 11 29 Event Configuration Settings page Actions that are not allowed for the selected event like mail notification if the PPP link is down or the mail server has been misconfigured are hidden For multiple events editing actions that do not fit at least to one of the selected events will be hidden If Quadro cannot get an IP address from the DHCP or PPP servers or cannot regis
75. Quadro system The trusted user will directly access the Quadro Auto Attendant services The SIP settings of login extension will be used while making IP calls The Automatically Enter Call Relay Menu checkbox enables direct access for the trusted user to the Quadro Auto Attendant Call Relay menu If the checkbox is not selected a trusted caller will be directed to the Auto Attendant s main menu but still will be able to reach Remote Access Voice Mailbox of the specified extension and Call Relay services see Feature Codes with no authentication The Description text field allows to enter an optional comment Custom manipulation radio button selection allows to upload Attendant s custom scenario file and voice messages Upload Scenario File indicates the file name used to upload a new scenario file The uploaded file needs to be in EpygiXML format the coding standard can be found at Epygi Technical Support and is restricted to 20KB file size Browse opens the file chooser window to browse for a custom scenario file The View Download Scenario link appears only when a custom scenario file has been previously uploaded and is used to view or download the scenario file Remove Scenario link is used to remove a custom scenario file and to turn to default Auto Attendant scenario Upload Custom Voice Messages link refers to the same named page where voice messages used in the uploaded custom scenario should be managed Main System Users Telephony
76. QuadroE1 T1 Manual Il Administrator s Guide Administrator S Guide for QuadroE1 T1 SW Version 3 0 x Edition 1 SW Release 3 0 49 and higher January 2006 QuadroE1 T1 SW Version 3 0 x QuadroE1 T1 Manual Il Administrator s Guide Table of Contents Manual see Installation Guide Step by step guide to install and configure Quadro basically Manual Il Administrator s Guide About this GUuidde scscscccncncnencucucueueueueueueueueueueueusueueueueueueueueueueueueueusueusueueueueueusueueueueueusuensnensnsns A Quadro s Graphical User nterface ainia Administrat r s Main Page ios ia 5 Recurrent BUTTONS sissit ii a a A RA 6 Recurrent FUNCIONA BUTTONS ata 6 Entering a SIP Addresses COFFectY iii iaa 6 Administrator S MenuUS as ciinriaa l System MERU sia cdcas 7 Sy SES PC OU QUO ZA esa a A id ibil 7 Intemet CONTIGULAHON WIZAPO xccrcccrerncacuceseverueusucusunusnousunetocd swesayscerededadtanebeedacneeaeenascenedsansedesdnuasanoaseayegeseesuaseosene 9 PP A E O E E E eee eee ear E A E 12 General TOMA O e E lt P 12 Network Stat Sir EEEE EEEE EEEE EEEE EE EEEE nn 12 LINES aAa ri secado capas 14 Ke TRON AVie a Oe 0 rr tn rrr tnr rr orrn Sr AErEPAEEEOEEEEENEESEAEEEEAEEESAEEESEEEEEERAEEEEEEEE EEEE EErEE 15 o nn eee 16 Po Ds PRS SL AVON eS asada aaa aaa da caaiada 16 IP Routing C onou at O a an E EE E o o a ere rere TT 16 Configuration Management eeeeen ene een eee ei nee ee ene ene mer eS nen ey ene ee eee
77. Registration Password indicates the password for the extension registration on a H323 gatekeeper Confirm Registration Password is used to confirm the password If the entered Password does not correspond to the one given in the Registration Password field the error will appear The passwords do not match Please try again Gatekeeper Registration Address indicates the host address of the H323 gatekeeper The field is not limited regarding symbol usage and length as it can be either an IP address ex 192 168 0 26 or a host address ex h323 epygi com Gatekeeper Registration Port indicates the host port number to connect to the H323 gatekeeper The H323 gatekeeper port may only contain digit values otherwise the error message H323 gatekeeper Port is incorrect will be displayed when applying the extension settings If the Gatekeeper Registration Port is not specified Quadro will access the H323 gatekeeper through the default port 1719 Registration on Gatekeeper enables the H323 gatekeeper registration option If the extension has already been registered at some H323 gatekeeper its IP address will be displayed in brackets The Advanced Settings link appears only in the Edit Entry page and leads to the H323 Advanced Settings page where the User ID and H323 Gateway Settings can be configured QuadroE1 T1 SW Version 3 0 x 32 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface The Edit Entry page
78. Semo Incorrect Password digits allowed only error message occurs assword PS The Description text field required an optional description about Description MM the calling party ae 5 The Expiration Date and Time drop down lists are used to set the oia il date and time when the registration is to expire xpires in May E 115 2005 5 The Expires in checkbox is used to enable the Expiration Date ma ao and Time feature The Access Type radio buttons allow to switch between permissions for the caller Access Type e Only internal calls are allowed Only calls within the same Quadro are allowed e All kinds of calls are allowed PBX SIP H323 and E1 T1 routing calls are allowed Copyright C 2005 Epygi Technologies Ltd All rights reserves Fig 11 93 PSTN User Registration Add Entry page To make a Local Routing pattern Click on the Local Routing Table link on the Call Routing page Press the Add button on the Local Routing page Specify the Pattern in the corresponding field Select the Number of Discarded Symbols and Prefix if required Select the Call Type from the drop down list Define the Metric or leave the default Enter a Description if needed Enable the Filter on Caller Call Type Modify Caller ID checkbox if the route functionality should be limited depending on inbound caller information 9 Enable Set Date Time Period s checkbox if route should be functional within certain time date
79. System Configuration page Main System Users Telephony Internet Uplink LAN Services Cepygi TQuadro225 System Configuration Wizard Regional Settings and Preferences Your locale flocation us GMT GMT 04 Choose System Language Timezone O Russian Russia O Francais France English US Previous Next Cancel Help Copyright C 2005 Epygi Technologies Ltd All rights reserve Fig Il 5 System Configuration Wizard Regional Settings page QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Internet Configuration Wizard The Internet Configuration Wizard is the helpful tool for the administrator to configure the WAN interface settings and to adjust Quadro s connectivity with an external network The Internet Configuration Wizard MUST be run if it is desired for Quadro to be connected to the Internet The Wizard allows navigating through the following basic configuration parameters and settings e Uplink configuration see below For WAN Interface protocol PPPoE e PPP Configuration e WAN Interface Configuration e DNS Settings e ISP Authentication Settings e PPP Dial Settings For WAN Interface protocol Ethernet e WAN IP Configuration e WAN Interface Configuration e DNS Settings The Switch to Auto Provisioning link moves you to the Automatic Provisioning page where Quadro can be configured by the automatically provisioning mechanism All th
80. TP Settings page where the codec settings can be modified To use Edit only one codec may be selected at a time otherwise an error occurs One record should be selected The Packetization Interval is the time interval between two RTP packets of the same stream If the interval is increased the overhead is decreased but the voice quality may deteriorate as a result If the interval is decreased the network load is increased and the delay is reduced Man Stem bsos Telephony fever reed Libri LAN Services Ce e Wel E a RTP Settings Silence Suppression disables RIP packet transmission in case of no voice activity This feature helps to avoid extra traffic if the RTP stream contains no voice It is activated after two seconds of silence and restarted immediately if any audio appears The G 726 Standard radio buttons are used to select between packaging the G 726 codewords into octets If you experience problems with G 726 voice quality having one of these packaging selected try the other one e f Use ITU_T specification is selected the ITU 1 366 2 AAL2 type 2 service specific convergence sublayer for narrow band services type packaging of codewords is used where packing code words into octets is starting from the most significant rather than the least significant digit in the octet e f Use IETF RFC is selected the IETF RFC RTP Profile for Audio and Video Conferences with Minimal Control FA Enabie AT type
81. The Set Date Time Period s checkbox selection allows to define a validity period s for current routing pattern to take place and to define pattern date time rules When this checkbox is enabled Local Call Routing Wizard Page 5 will be displayed The second page of the Local Call Routing Wizard offers different components depending on the Call Type selected on the previous page Use Extension Settings is applicable to SIP H323 and IP PSTN call types only and allows to select the extension also Auto Attendant on behalf of the call that will be placed The SIP and H323 settings of the selected extension will be used as the caller information If no entry is selected in this list the original caller information will be kept When Keep original DID checkbox is selected called destination will receive the original callers information rather than the information of extension selected from the Use Extension Settings list Destination Host requires the IP address or the host name of the destination for a direct call or the server for calls through the SIP server or H323 gatekeeper Destination Port requires the port number of the destination or of the SIP server or H323 gatekeeper H323 Alias field is actual for H323 call type only and may contain different characters for e164 user name type digit characters allowed only h323 ID user name type allows any characters for the registration user name User Name and Password require th
82. Type of Number drop down list allows to select the type identifying the origin of call The Called Party Type of Number drop down list allows to select the type identifying the subaddress of the called party of the call The Called Party Numbering Plan and Calling Party Numbering Plan drop down lists indicates correspondingly the numbering plan of the called party s and calling party s number The Route Incoming Call to drop down list contains Attendant routing agent with two kinds of call routing possibilities and all extensions of Quadro and allows selecting the destination where incoming calls will be routed to Choosing the Routing selection will request the caller to pass the authentication if enabled and will invite him to dial the destination number to connect the user within the Quadro Network Choosing the Routing with inbound destination number selection will request the authentication if enabled and then will automatically use the initially dialed number to connect the destination without any additional dialing QuadroE1 T1 SW Version 3 0 x 54 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Attention When Quadro acts in the Network mode with the Attendant as a destination to route the incoming calls to digit forwarding should be disabled on the private PBX side otherwise incoming digits may be mistaken as a special calling codes on the Quadro s Attendant Switch Type is another
83. WAN network settings of Quadro This is very useful when the administrator is not actually aware about the Quadro s network settings Automatic Provisioning automatically detects the matching network configuration settings and by applying them on the Quadro it connects the device to the internet through the available ISP connection Main System Users Telephony Internet Uplink LAN Services Automatic Provisioning Please Note Automatic Provisioning can be run only from the LAN side of the Quadro i e from the PC connected to the Quadro s LAN Automatic Provisioning automatically detects and configures the Start AutoProvisioning___ following settings on the Quadro Mac address of managing PS is A ilz Velcome to automatic provisioning e WAN interface type PPPoE or Ethernet Checking physical link of WAN interface Checking for physical link WAN link ok O WAN IP settings Warning The system will reconfigure itself The current internet connection setup parameters will be lost Do you really want to continue Answer Yes e PPP settings 0 ISP settings Checking low level interface configuration e DHCP settings Back e DNS settings Oo NAT Traversal settings C opyright C 2004 Epygi Technologies Ltd All rights reserved Fig 11 39 Auto Provisioning page QuadroE1 T1 SW Version 3 0 x 28 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Features Main System Usa Telephony LAN Sarica
84. When the first IP frame is received by the first router its IP address will be returned in its acknowledgement The second frame delivers the IP address of the second router and so on and so forth The results of Traceroute are displayed on the lower area of the page Ping Target requires the destination IP address or host name for the ICMP request The Ping button starts pinging the specified ping target Traceroute Target is used to enter the IP address or host name of the destination to be trace routed The Traceroute button is used to process the router triggering to check the Internet connection In the field below the output of the Ping or Traceroute procedure is shown To Check the Internet connection Main System Users Telephony Internet Uplink LAN Services Cepysi TQuadro225 Networking Tools Ping Target 192 168 0 26 Ping Traceroute Target sip epygi com Traceroute Back Traceroute to sip epyc com traceroute to sip epygi com 69 93 123 244 30 hops max 40 byte packets 1 router epygi loc 192 168 75 5 2 964 ms 2 753 ms 2 675 ms satellite epygi loc 172 25 4 1 3 524 ms 3 202 ms 3 51 ms 172 25 179 2 172 25 179 2 556 052 ms 543 704 ms 580 566 ms Yow 1722S loa aras cad S936706 gon gate epygi de 10 20 0 1 963 578 ms 817 532 ms 607 835 ms cO25e serl1 0 elena karl1 toplink plan net 212 126 192 37 2063 25 ms 3358 26 ms 903 521 ms lelic bbo4 franca fra3 toplink plan net 213 218 30 17 911 112 ms
85. ack to a separate H 245 channel Fig 11 62 H323 Settings page Fast Connect checkbox enables media negotiation handled by the H 225 call signaling messaging without opening H 245 channel Fast Connect reduces the number of transmitted H 323 messages and allows the media channels to be operational before the connect request is sent and the telephone rings Tunneling checkbox enables H 245 channel to be sent within the H 225 call signaling channel H323 timers parameters group allows to specify TCP and Setup timeouts and provides following components TCP Connect Timer checkbox selection enables custom values of TCP Connect Timer in seconds When this checkbox is enabled TCP Connect Timeout text field requires the time of TCP connection establishment Connection establishment attempts are stopped if no connection has been established within the specified timeout Setup Timeout text field requires a timeout in seconds used on sending first signaling message if there is no any answer from the remote side RTP Settings The RTP Settings page allows the administrator to configure the codec s packet size and silence suppression for each voice codec to select the G726 codec standard to define RTP RTCP port ranges etc All parameters listed on this page may be modified and submitted The Codec Properties table lists all codecs with the corresponding packetization interval and information about silence suppression Edit opens the Edit R
86. address of the secondary Radius Server NAT Station IP text fields require the NAT PC WAN IP address If RADIUS Client Settings no NAT Station is specified here Quadro s IP address will be sent to the RADIUS server Secret Key is used to insert the secret key between the Radius client and the server Contact the Radius server administrator to ty Sem get the secret key for your Quadro m in 0 ciosaa Confirm Secret Key field is used to verify the secret key If the entered Secret Key does not correspond to the one in the Confirm Secret Key field the error will appear The Secret Key does not match Please try again Retry Count allows selecting the number of attempts before canceling the registration Receive Timeout allows selecting the timeout in seconds between two attempts to register lia Encoding Type allows selecting the encoding type PAP or mu enla RADIUS S CHAP that should be unique on both the client and the server Quadro user sides for the establishment of a successful connection Encoding type also should be requested from the Radius Server administrator The Authorization Port text field requires the port number on the RADIUS server where Quadro will send the authentication requests The Accounting Port text field requires the port number on the RADIUS server where Quadro will send the accounting messages Fig Il 95 Radius Client Settings page Man System Uses Tekphon Wibes mst Uplirds epyzi w Enit
87. ain Name System DNS a system used on the Internet for translating names of network nodes into their addresses QuadroE1 T1 SW Version 3 0 x 81 QuadroE1 T1 Manual Il Administrator s Guide Appendix Glossary Downstream in communications there are two circuits One coming toward you and the other going away from you Downstream is another term for the transmission coming toward you Dual Tone Multifrequency DTMF a method of signaling consisting of a push button or touch tone dial that sends out a sound consisting of two discrete tones that are picked up and interpreted by telephone switches either PBXs or central offices Dynamic Host Configuration Protocol DHCP a network standard regulating the IP address and other information assogned to the clients by the server Dynamic Host Control Protocol DHCP a protocol that is used to dynamically allocate and assign IP addresses DHCP allows you to move network devices from one subnet to another without administrative attention E1 wide area network digital transmission scheme El is the European equivalent of a T1 line The E1 s higher clock rate 2 048 MHz allows for 32 separate 64Kbps channels which include one channel for framing and one channel for D channel information Ethernet a localarea network used for connecting computers printers workstations terminals servers etc within the same building or campus Ethernet operates over twisted pair and or over coaxial cabl
88. ake local calls to the PSTN and access the Internet from devices connected to the LAN e Manual Il Administrator s Guide explains all QuadroE1 T1 management menus It includes the available call codes and a list of all System Default Values too Quadro s Graphical User Interface introduces the Quadro s graphical user interface and explains all recurrent buttons Administrator s Graphical User Interface explains each of the Administrator s management on the main page of the Quadro management Quadro s Call Codes describes the Quadro s call codes that enable the user to navigate through Quadro s services from a phone handset Quadro s Auto Attendant Services explains the operation of the Quadro s auto attendant and lists the call codes that may be used to enter the auto attendant Appendix System Default Settings lists all factory defaults Appendix Glossary defines some technical terms Appendix Software License Agreement includes the terms and conditions of using the Quadro s hardware and software QuadroE1 T1 SW Version 3 0 x 4 QuadroE1 T1 Manual Il Administrator s Guide Quadro s Graphical User Interface Quadro s Graphical User I nterface Administrator s Main Page After logging in as an administrator the page Quadro Management is displayed Here the administrator may access the following settings and perform the following actions Ban System Users Tebeplin eden pet Llana LAH Series QuadroE1 T11 Management Fi
89. aphical User Interface Internet Uplink Menu Man Siem Chere els pal rata hie TS nad Seti Internet Uplink epygi a See lari Ajru Fig Il 98 Internet Uplink menu in Plain theme Fig Il 97 Internet Uplink menu in Dynamo theme PPP Dial Settings The PPP Dial Settings page is used to establish a connection over the DSL link or any other type of uplink to the ISP provider party A connection is needed to set up and to make or receive calls through PPP over Ethernet The connection may be configured for manual setup or to be always up Once a connection has been established between the Quadro and the provider Quadro users will be able to make and receive calls at any time The PPP Dial Settings page offers the following components Advanced PPP Settings link refers to same named page where certain parts of the negotiation process during connection establishment can be adjusted Dial Behavior radio buttons A A e Dial Manually if this radio button is activated a button will be displayed in the main management window that serves to switch the Internet connection on off When accessing the Internet every station of the connected LAN has to connect to Quadro first PPP Dial Settings e Always connected Quadro stays in the always connected mode This will allow remaining always online in the network Keep Connection alive enables keeping the connection alive by sending control packets to verify the link
90. applicable to 2 stage dialing mode Voice Establishment Procedure manipulation radio buttons group is used to select a method of voice establishment on the trunk e On call acceptance with this selection voice will be established after call is being accepted e Oncall ringing with this selection voice will be established after call is being ringing Selection enables Generate Progress Tone checkbox which is used to enable the progress tone generation upon voice establishment Main System Users Telephony Internet Uplink LAN Services e E p V 8 l J A TQuadro225 CAS Signaling Wizard Page 3 allows to set the destination CAS Signaling Wizard for incoming calls to be routed to and to enable Cut Through and Automat Ringing Down services for signaling different Routing Settings from R2 all types Route Incoming Call to drop down appears when Both incoming and outgoing calls or Incoming calls only is selected from the Allowed Call Type list and allows selecting Route Incoming Call to Attendant 3 the destination where incoming calls should be routed The M Cut Through list contains all extensions of the Quadro Attendant and M Automatic Ringing Dow Routing agent The routing agent gives two kinds of call routing possibilities in user mode and one in network mode Choosing the Routing selection available in User mode only will request the caller to pass the authentication if enabled and will invite the caller to dial the destinat
91. ate Number Name and Time Access Type Description 8 9910 05 11 2005 11 29 Only internal calls are allowed 9100210 none Never expires Back user_AAA All kind of calls are allowed rright C 2005 Epygi Technologies Ltd All rights reserved Fig 11 92 PSTN User Registration page 61 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface The Call Routing Local AAA Table Add Entry page offers the following input options The Phone Number text field requires callers phone number Only numeric and wildcard characters see chapter Entering a SIP Addresses correctly are allowed for this field T J Y Y are used to define a range or a quantity of numbers For example 2 13 17 ww a c means that the dialed number may be 213 214 215 216 or 217 2ww 2a 2b and 2c to match the specified phone number in the Case of 2 3 7 the dialed number may be 23 or 27 Main System Users Telephony Internet Uplink LAN Services Ce VO to match the specified phone number PYS The Username text field requires the authentication user name l AS Only numeric values are allowed for this field otherwise the Call Routing Local AAA Table Add Entry Incorrect Username digits allowed only error message occurs The Password text field requires the authentication password one Number MA Only numeric values are allowed for this field otherwise the JserName
92. atistics Diagram Chart To show the Transfer Statistics Diagram Charts select the desired criteria and click Save to generate the corresponding chart QuadroE1 T1 SW Version 3 0 x 13 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Lines Status The page Quadro Status Lines Status shows the current status of the extension and E1 T1 trunk Since only one line information is displayed at a time the Phone and E1 T1 Trunk buttons serve to navigate through the lines information The Lines Status table displayed for Phone lines includes a group of static and dynamic parameters Static parameters are displayed always while dynamic parameters only appear whenever an event takes place on the extension Static Parameters Extension the extension number of the selected telephone line Display Name the corresponding name Phone State On hook or off hook Number of Active Calls that are currently present on the phone Dynamic Parameters Call State the current state of the extension in call waiting Man sym Usera Tedaplveny memet etn LAH Sarees busy call out ring in etc Caller Party this parameter appears whenever a call is received and indicates the caller extension the IP address or a phone MEA La 1 number depending on the call type EA Called Party this parameter appears whenever a call is placed and indicates the destination extension the IP address or a phone
93. authenticated through the use of a shared Secret Key which is never sent over the network In addition any user passwords are sent encrypted between the client and RADIUS server to eliminate the possibility that someone snooping on an insecure network could determine a user s password If no response from the RADIUS Server is returned after Receive Timeout expires the request is resent a number of times defined in the Retry Count list The client also can forward requests to an alternate server or servers if the primary server is down or unreachable An alternate server can be used after a number of failed tries to the primary server Once the RADIUS server receives the request it determines if the sending client is valid A request from a client that the RADIUS server does not have a shared secret must be silently discarded If the client is valid the RADIUS server consults a database of users to find the user whose name matches the request The user entry in the database contains a list of requirements username password etc that must be met to give access to the user lf all conditions are met the user gets access to the Quadro Network The RADIUS Client Settings page contains the Enable RADIUS Client checkbox that enables RADIUS client on the Quadro The other RADIUS Client settings are divided into three groups 1 Registration Settings Primary Server requires the IP address of the primary Radius Server Secondary Server requires the IP
94. be provided optionally Main System Users Teloplpany Ht ened Lipiirik LAN Serica The Authorized Phones Database page displays the Authorized Phones Database table where the trusted Authorized Phones Database phones are listed Only SIP and PSTN users can be EARE eee added to the Authorized Phones Database a ee la Sos ggg A EAE The Authorized Phones Database table displays all trusted callers with their settings e g call type caller address extension they automatically login with information if they have automatic access to Auto Attendant Call Relay Menu etc Fig 11 49 Authorized Phones Database Each record in the table has an assigned checkbox The checkbox is used to edit or delete the corresponding record The No records selected error occurs if the user activates the edit or delete button having no records selected The error One record should be selected appears if the user tries to edit more than one record Each column heading in the table a link By clicking on the column heading the table will be sorted by the selected column Upon sorting ascending or descending arrows will be displayed close to the column heading The Add functional button refers to the Authorized Phones Database Add Entry page where new trusted users may be entered QuadroE1 T1 SW Version 3 0 x Administrator s Graphical User Interface 34 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface
95. c will be allowed to the specified hosts The Blocked IP List service has a higher priority if the same host is also listed in the Allowed IP List table Any pt A 0 0 x ry Oo g Oo wo y gt s i 4 y wn 5 5 E E m O O O O j 5 5 uw 0 cy 0 O O O O Any Allowed IP List allows trusted hosts to reach your network and vice versa It is an exception to other rules and only all services may be allowed for a single host Copyright C 2004 Epygi Technologies Ltd A Fig 11 104 Filtering Rules page The Filtering Rules page provides several links Each link opens its specific parameters on the same page Only Change Policy see chapter Firewall and NAT Manage user Defined Services see chapter Service Pool and Manage IP Pool Groups see chapter IP Pool are leading to separate pages The Filtering Rules page also includes the currently selected firewall security Policy level and its description The table displayed on the bottom of the page shows the filters selected above specified by their State enabled or disabled the selected Service the set Action allowed or blocked the IP addresses the filters apply to if Restricted and the destination of port forwarding Redirect to in case of Incoming Traffic Port Forwarding With the exception of View All the table offers the following functional buttons e Enable is used to enable the rule If no records are selected the No record s sele
96. configuration parameter that depends on the Service Provider when acting in the User mode and the private PBX capabilities when acting in the Network mode Incoming Called Digits Size text field indicates the number of received digits in a range from 0 to 255 required to establish a call When field has 0 value system uses either timeout defined in the T302 field or the Sending Complete Information element messages to establish a call Independent on the value in this field Sending Complete Information element and pound sign always cause the call establishment The Generate Progress tone on IP checkbox selection will generate the progress tone to IP H 323 or SIP When Generate Progress Tone to PSTN PBX checkbox is selected Quadro generates ring tones to incoming callers during E1 T1 call dialing This feature is mainly applicable to 2 stage dialing mode Enable CLIR Service checkbox selection enables Calling Line Identification Restriction CLIR service which displays the incoming caller ID only in case if Presentation Indication is allowed on the remote side Otherwise if CLIR service is disabled caller ID will be unconditionally displayed The E1 T1 Trunk Status page provides information about the selected trunk state Following information is displayed on this page e E1 T1 mode displays which mode is selected E1 or T1 e Interface Type displays selected interface type User or Network e Signaling Type displays selected signalin
97. connect to the Internet sharing an IP address NAT will assume control of assigning their IP address Furthermore the NAT takes care that packets will reach the LAN PC that originated the traffic This mechanism is absolutely transparent for the users or the PCs in the LAN Network Time Protocol NTP a protocol that is used for time counting in the Internet based on the atomic clocks with the precision in milliseconds This is the recommended protocol for synchronizing the time of hosts in the network P Packetization Interval the time interval between two RTP packets of the same stream If the interval is increased the overhead is decreased but the voice quality might deteriorate If the interval is decreased the network load is increased and the delay is reduced Password a secret alphanumeric string used to identify and to allow the user to have access to a system PCM a form of modulation in which the information signals are sampled at regular intervals and a series of pulses in coded form are transmitted representing the amplitude of the information signal at that time Point to Point Protocol PPP allows a computer to connect to the Internet with a standard dial up telephone line and a high speed modem and to enjoy most of the benefits of the direct connection Point to Point Tunneling Protocol PPTP enables virtual private networking enabling secure remote access to corporate networks over the Internet POTS Plain
98. contains the following components TE rahi Time Range of statistic table the drop down list includes the periods days for that statistics data is to be collected and for that a diagram chart is to be built Incoming Calls indicates incoming E1 T1 call statistics in the output chart Outgoing Calls indicates outgoing E1 T1 call statistics in the output chart Maximum Active Calls indicates E1 T1 active calls with maximal duration To show the E1 T1 Channel Usage Statistics select the desired criteria and click Show to build the corresponding chart looks like Transmit Statistics Diagram see Network Status Fig 11 16 Line Status Line Status page for E1 T1 trunk Hardware Status Main System Users Telephon ter iret Uplink LAN Services Quadro Status Hardware Status ARDE MI Uplink Extension Card E 1 LAN Ethernet WAN Ethernet Hear Lines Stars The Hardware Status table displays a list of the hardware devices present and currently available on the Quadro board The hardware device version number and additional comments about its state are indicated here Fig 11 17 Hardware Status page QuadroE1 T1 SW Version 3 0 x 15 QuadroE1 T1 Manual Il Administrator s Guide SIP Registration Status The SIP registration Status is a table displaying the SIP registration status of the Quadro extensions The table contains a list of all the registered extensions of Quadro info
99. cted error occurs e Disable is used to disable the rule If no records are selected the No record s selected error occurs e Add opens a filter specific page where new rules may be defined by a Service an Action a Restriction to certain IP address es or IP groups and if adding a rule for Incoming Traffic Port Forwarding the destination IP address for Forwarding QuadroE1 T1 SW Version 3 0 x 70 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface For example the page to add a rule for Incoming Traffic Port Forwarding offers the following input options Service includes a list of possible services to be configured All user defined services also will be displayed in this list Action includes possible actions to setup the rule Forward to IP requires the destination IP address where traffic should be transferred to if it comes from the restricted host The IP address defined in this field will be ignored for blocked action of the Incoming Traffic Port Forwarding rule Note It is not allowed to forward incoming packets when NAT service is disable d on the Qua dro Main System Users Telephony Internet Uplink LAN Services e epygl TQuadro225 Port Translation text field is available for Allowed action only Add Filtering Rules Incoming Traffic Port Forwarding and optionally requires the port number that will stand instead of original port number when incoming packet is being f
100. cted RTP packets will be moving directly between peers QuadroE1 T1 SW Version 3 0 x 59 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface A group of AAA Required checkboxes is used to choose one or more Authentication Authorization and Accounting AAA settings e Local Authentication with this checkbox selected callers will need to pass authentication through Local AAA table see below when dialing the current pattern e RADIUS Authentication and Authorization checkbox is present for all call types except PBX calls and when RADIUS client is enabled With this checkbox selected when dialing the current pattern callers will need to pass the authentication through RADIUS server see above e RADIUS Accounting checkbox is present for all call types except PBX calls and when RADIUS client is enabled With this checkbox selected no authentication will take place but a caller identifying CDR call detail report will be sent to the RADIUS server Checkbox selection enables accounting on the RADIUS for the certain call If the authentication is configured based on the callers address callers will pass the authentication automatically otherwise they will be required to identify themselves by a username and a password The Fail Reason drop down list indicates available failure reasons and contains different failure reasons depending on the call type selection on the previous page Following
101. ction and based on which WAN Interface Protocol you select there through for WAN Interface Protocol PPPoE Il for WAN Interface Protocol Ethernet P Configuration eVVAN IP Configuration eVVAN Interface Configuration eVVAN Interface Configuration DNS Settings e DNS Settings SP Authentication Settings ePPP Dial Settings Switch to Auto Provisioning Previous Next Cancel Help Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig Il 6 Internet Configuration Wizard Start page Main System Users Telephony Internet Uplink LAN Services Internet Configuration Wizard Uplink Configuration WIAN Interface Protocol WAN Interface Bandwidth Upstream 110000 Downstream 10000 Ethernet Min Data Rate 0 kbitis Previous Copyright C 2005 Epygi Technologies Ltd All rights reserves Fig Il 7 Internet Configuration Wizard Uplink Configuration page The WAN Interface Bandwidth settings allow the specification of the upstream and downstream speeds in kbit s helping to assure the quality of IP calls An IP call looses the voice quality if there will be no available bandwidth In case of reaching the borders of bandwidth another IP call will be declined QuadroE1 T1 SW Version 3 0 x QuadroE1 T1 Manual II Administrator s Guide Administrator s Graphical User Interface The bandwidth provided by the ISP has to be specified
102. d if the destination refused the call due to the configured Fail Reason The Enable Disable functional buttons are used to enable disable the selected route s Disabled routes will take no effect while enabled routes will be parsed when initiating routing calls The State column in the Local Routing Table displays the current state of the routes enabled disabled Add starts the Local Call Routing Wizard where a new routing pattern may be defined The Local Call Routing Wizard is divided into several pages Page 1 displays the following components Pattern requires entering the routing pattern s identification To make a specified call the appropriate routing pattern should be dialed Wildcards are allowed here see chapter Entering a SIP Addresses correctly T F are used to define a range or a quantity of numbers l symbol is used for exclusion 5a inserted in Pattern field means all patterns except those equal to 5a For example 2 13 17 ww a c means that the dialed number may be 213 214 215 216 or 217 2ww 2a 2b and 2c to match the specified pattern in the case of 2 3 7 the dialed number may be 23 or 27 to match the specified pattern QuadroE1 T1 SW Version 3 0 x 58 QuadroE1 T1 Manual II Administrator s Guide Number of Discarded Symbols NDS requires the number of symbols that should be discarded from the beginning of the routing pattern The field should be empty if no digits need to be
103. d Calls Nonsuccessful Calls Statistics Settings M Enable Call Repo viaximal Number Of Succes cords Ylaximal Number Of Missed Call Records viaximal Number Of Nonsuccessful Call Records 200 gt Download Call Statistics Clear all Records Save Back Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig 11 58 Call Statistics Settings page Call Statistics Successful Calls Fig 11 59 Call Statistics page 40 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface criteria Wildcard symbols are allowed here The Call Statistics Successful Calls Missed Calls and NonSuccessful Calls tables are lists of successful missed and unsuccessful incoming and outgoing calls and their parameters Call Start Time Call Duration Call destinations Each column heading in the tables is a link By clicking on the column heading the table will be sorted by the selected column Upon sorting ascending or descending arrows will be displayed close to the column heading Network Details column is present in Successful Calls table only and provides brief information about the call quality and codecs used for receive and transmit packets Clicking on the successful call details will open RIP Statistics page where detailed information Call Quality Receive and Transmit Codecs Number of Packets and Packet Sizes Number of Received Lost Packets Receive Jitter and Receive
104. d button on the User Management page The Add Entry page will appear in the browser window Enter the desired extension number in the Extension text field and select Attendant in Type drop down list Press Save to create an attendant extension with the defined number Select the checkbox of the newly created extension in the User Management table and press Edit button The Edit Entry page will appear in the browser window To access Edit Entry page for default 00 attendant extension simply click on extension number in User Management table and skip 1 4 steps of this guidance Define the Attendant Display Name in the corresponding text field Configure SIP Registration Settings SIP server port number SIP registration user name and the password and Enable Registration on SIP Server if needed Configure Advanced SIP Settings User ID Send Keep alive Messages to Proxy Outbound Proxy Secondary SIP Server and Outbound Proxy for Secondary SIP Server Configure H323 Registration Settings Registration Gatekeeper Address port number Registration user name and the password and enable Registration on Gatekeeper if needed Configure Advanced H323 Settings User ID and H323 Gateway Settings Choose between Default or Custom Attendant Scenario modes For Default Attendant Scenario mode Send AA digits to Routing table checkbox can be enabled if needed as well as Attendant Welcome Message and Attendant Routing Welcome Message can be uploaded
105. d opens the Add Member page where a new member may be added Edit opens the Edit Members page where the service parameters can be modified This page includes the same components as the Add Member page To operate with Edit only one record may be selected otherwise an error will occur One row must be selected The Add Members page provides the following radio buttons IPaddress requires the member IP address that is to be added to the group IP Subnet requires the subnet specified by the IP address and the Maskbits See above for more information about Maskbits The User defined Group includes previously added groups that also may be added as a member to another group Member description text fields can be used to enter an optional description of the member QuadroE1 T1 SW Version 3 0 x Main Sym then Telephony ieam Uk IP Pool Configuration igi Hike Feld E Otte Selecta linea Fig 11 108 IP Pool Configuration page Main System Users Tebepliany ternan Lilim IP Pool Configuration Add Group MypGenup Diseno in ganas EN Bak Fig 11 109 IP Pool configuration Add Group page Main Syoem hara Telephony bribe meet pik IP Pool Group Configuration Current Group CHATGroup Ada Em Dale Selaci si braan Se Titi Pinia A Li Main Synom Users Telephony beamed Uplink LAM Savitz IP Pool Group Configuration Add Member Current Group CHATGroup e mes My achoal hands lo chal eii
106. d requires the value for the T310 timer in milliseconds digit values from 1000 to 120000 responsible for the outgoing call steadiness when CALL PROCEEDING is already received from the destination but call confirmation ALERT CONNECT DISC or PROGRESS is not yet arrived The D Channel Timeslot For Transmit Receive drop down list contains the timeslots to be selected for signaling data transmit receive QuadroE1 T1 SW Version 3 0 x 53 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Main System Users Telephony Internet Uplink LAN Services e e p Yy el l Y G TQuadro225 Trunk 0 E1 Signaling Type CCS B Channels B Channel Selection Ascending Bearer Establishment Procedure on channel negotation at the destination interface Edit ForceUpdate Restart Selectall Inverse Selection Timeslot Enabled The B Channel link leads to the Signaling Type CCS B Channel Settings page where available timeslots may be enabled disabled for the voice transfer The Force Update option can be optionally used to apply new settings immediately The Restart option is used to bring timeslot s to the initial idle state on the both sides When applying one of these options any active traffic on the timeslot s will be terminated Channel Selection drop down list is used to select between the Preferred and Exclusive B channel selection methods For Preferred channel selection
107. des to the extension This option is independent from the Address and Port parameters i e can be also configured when other two fields are empty Address Port and the Dial Access Plan are provided by the H 323 service provider and are used by Quadro to set the H 323 gateway specific features Please Note Address and Port settings specified here will be only used when extension is not registered on the H 323 gatekeeper and will be ignored in the contrary case also when originating the H 323 IP call using shared H 323 registration settings of this extension Extension Codecs Administrator s Graphical User Interface Man System Users Tebeplrony bidet eet Up H323 Advanced Settings 5464644127 Fig IIl 205 Extension Advanced H 323 Settings page To establish IP voice communication both partners have to use the same codec During establishing the communication line this codec is negotiated If the caller does not find a fitting codec the communication cannot take place So if you want to be reachable by preferably all IP calls it is helpful to support as many codecs as possible In this case all the codecs that Quadro offers should be added to the Active Codecs table On the other hand some codecs require a high transfer rate up to 64 kbit s If you are certain you do not want to use these codecs you have to make sure they are not listed in the table Active Codecs The Extension Codecs page displays a list of Active
108. disabled No user defined services and IP pool groups 100 entries for all type of calls DNS Server for SIP default SIP timers RFC 3261 TCP connect timer disabled Setup timeout 4 seconds Properties for all Codecs except G723 and iLBC Packetization 20ms Silence Suppression yes G723 and iLBC properties Packetization 30ms Silence Suppression yes STUN Parameters STUN Server stun epygi com Port 3478 Polling Interval 1 hour Keep alive interval 120 seconds NAT IP checking interval 300 seconds No entries in NAT Exclusion table Line attached to 11 extension FXS Lines Loopback Settings Loopback is disabled Loopback timeout is 30 TEI mode non automat TEI address 0 Excessive Ack Delay T200 4000 79 QuadroE1 T1 Manual Il Administrator s Guide Issue Gain Control Settings Call Routing RADIUS Settings Dial Timeouts User Management 00 Attendant Settings IP Routing Configuration QuadroE1 T1 SW Version 3 0 x System Default Value Interface Type Network Signaling CCS Line Code B8ZS Frame Mode ESF Line Build Out short_110 ft Coding u law LoopBack Mode No_loopback Clock Mode Master FXS lines Transmit Gain 6 Receive Gain 0 E1 T1 Trunks Transmit Gain O Receive Gain 0 Route all incoming SIP calls to Call Routing disabled Route all incoming H323 calls to Call Routing disabled Local Routing table no entries RAD
109. e Identification received packets containing connection management settings ISDN PRI Layer 2 Errors statistics correct Length lo Bad Frame Type B ad Supervisory Frame lo o sad Unnumbered Frame sad Unnumbered Information Frame O Bad TEI Value SDN PRI Layer 3 e Incorrect Length packets with incorrect length Active Calls e Bad Supervisory Frame packets with incorrect Outgoing Calls supervisory header Incoming Calls 2 e Bad Unnumbered Information Frame packets with System Uptime Fri Aug 20 12 32 59 2004 incorrect unnumbered information frame header Cure weien Time e Bad Frame Type packets with bad frame type Last Time Cleared Thu Jul 22 16 08 59 2004 CI e Bad Unnumbered Frame packets incorrect unnumbered ez acknowledgement frame header Back e Bad TEI Value packets with bad TEI Terminal Endpoint KA ak Identifier value Fig 11 84 E1 T1 Trunk Stats page ISDN PRI Layer 3 statistics shows the same information as for CAS signaling No E1 T1 trunk statistics is displayed in this page at first but page is getting automatically refreshed every 10 minutes Statistics collected since that time and the last resetting of the counter will be displayed here Current System Time displays the actual time on the Quadro and the Last Time Cleared displays the exact date and time when the E1 T1 Stats has been manually cleared last time System Uptime displays the peri
110. e Quadro LAN interface These settings make Quadro available to the internal network The System Configuration page offers the following input options Host Name requires a host name for the Quadro device IP Address requires the Quadro host address for the LAN interface Subnet Mask requires the Quadro hosts Subnet Mask The Regional Settings and Preferences are used to select settings specific to the location of the Quadro This is important for the functionality of the voice subsystem The Regional Settings and Preferences page has two drop down lists to select the Location country and a corresponding Timezone and a manipulation radio button group to choose e System Language selection is available only when custom Language Pack has been uploaded and is used to enable custom language for system voice messages or turn back to default English e GUI Theme selection used to select the GUI theme style of the web based configuration pages QuadroE1 T1 SW Version 3 0 x Administrator s Graphical User Interface Main System Users Telephony Internet Uplink LAN Services Ccpygi TQuadro225 System Configuration Wizard System Configuration TQuadro225 LAN IP Configuration 172 30 o 236 IP Clipboard Subnet Mask 255 255 lo o IP Clipboard Host Name IP Address Previous Copyright C 2005 Epygi Technologies Ltd All rights reserves Fig Il 4 System Configuration Wizard
111. e User Defined Services link on the Filtering Rules page 2 Click on the Add button on the Service Pool Configuration page A page where a new service may be added will appear in the browser window Define a service name in the Service Name text field Select the protocol type for the service from the Protocol drop down list Enter the port range in the Port Range text fields or leave one of them empty to define a particular port for the service To add a service with these parameters click on Save PA e To Delete a Service 1 Select the Manage User Defined Services link The Service Pool Configuration page appears with the table of services if any 2 Check one or more checkboxes of the corresponding services that ought to be deleted from the Service Pool table Press Select all if all services ought to be deleted 3 Click on the Delete button on the Service Pool Configuration page 4 Confirm the deletion with Yes or cancel it with No QuadroE1 T1 SW Version 3 0 x 72 QuadroE1 T1 Manual Il Administrator s Guide IP Pool Administrator s Graphical User Interface The Manage IP Pool Groups link opens the IP Pool Configuration page The IP Pool table is the list of all added groups and the members assigned to these groups lf a group is empty EMPTY will be indicated in the Members column If hidden group members will still remain active but HIDDEN will be displayed in the Members column The IP Pool Configuration is
112. e at speed up to 10Mbps Ethernet Controller the unit that connects a device to the Ethernet cable Ethernet Switch the device that connects local area networks Extensions users over Quadro External User users connecting Quadro by IP or PSTN calls F Firewall a combination of hardware and software that limits the exposure of a computer or group of computers to an attack from outside A firewall is a system or combination of systems that enforce a boundary between two or more networks One purpose of an Internet firewall is to provide a single point of entry where a defense can be implemented allowing access to the Internet resources from within the organization and providing controlled access from the internet to hosts inside the organization s internal networks Firmware is computer or OS required software that resides on ROM Foreign Exchange FX a Central Office trunk that has access to a distant Central Office A dial tone is returned from that distant Central Office and a location can be reached in the area of the foreign Central Office by dialing a local number Foreign Exchange Office FXO a service that can be ordered from the telephone company that provides local telephone service from a central office that is outside foreign to the subscribers exchange area To generate a call from the computer telephony system to the POTS set you will need a FXS connection configured See also FXS Foreign Exchange Station
113. e can be modified The page includes the same components as the Add Entry page The NAT Exclusion Table lists all possible IP ranges that are not included into the NAT process but may be Sue Bee accessed directly IP addresses that are not listed in the NAT Exclusion Table are accessed over NAT Fig 11 69 NAT Exclusion Table page Main rien METTE Telephony Iterret Upi LAM Services e p yya j FO NAT Traversal Settings NAT Exclusion Table Add Entry IPCipbond Alai IP address requires the IP address that is placed behind NAT within the local network Subnet Mask requires the subnet mask corresponding to the specified IP address Fig 11 70 NAT Exclusion Table Add Entry page To Configure the NAT Exclusion Table 1 Press the Add button on the NAT Exclusion Table page The Add Entry page will appear in the browser window 2 Specify an IP Address and its Subnet Mask in the corresponding text fields 3 Press Save on the Add Entry page to add the selected IP range to the NAT Exclusion Table list To Delete an IP Range from the NAT Exclusion Table 1 Select the checkboxes of the corresponding IP range s that ought to be deleted from the NAT Exclusion Table Press Select all if all IP ranges ought to be deleted 2 Press the Delete button on the NAT Exclusion Table page 3 Confirm the deletion with Yes The IP range will be deleted To abort the deletion and keep the IP range in the list press No QuadroE1
114. e identification settings for the public SIP server or servers requiring authentication The Multiple Logons ML checkbox is available only for the IP PSTN call type and allows denies multiple logon to the public SIP server or H 323 gatekeeper with the same username at the same time Main System Users Telephony Administrator s Graphical User Interface Internet Uplink LAN Services Cepysi TQuadro225 Local Call Routing Wizard Routing Call Type Add Entry Pattern 10552310 wildcard supported Number of Discarded Symbols pP Prefix Suffix Call Type Metric Description To Epygi Tech Support M Filter on Caller Call Type I Modify Caller ID M Set Date Time Period s Man Stem Users Telephory inter reed Upik LAN Services Previous Next Cancel Help Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig 11 88 Local Routing Wizard page 1 Cepys Local Call Routing Wizard Routing Call Settings Add Entry mM et ey Cubana CHD Daximimiimi Hoar Ditiiiois Piri Me Noetwetrk Fadi Previgue Fig 11 89 Local Routing Wizard page 2 Use RTP Proxy checkbox is available for SIP H323 and IP PSTN call types and is applicable only when route is used for calls through Quadro between peers both located outside the Quadro When this checkbox is selected RTP streams between external users will be routed through Quadro otherwise when checkbox is not sele
115. e of Quadro by installing new firmware called image Users registered at Epygi will receive a notice when new firmware is available and will be able to download it from the Epygi Technical Support WEB page Updating a new firmware requires a perfectly working power supply Therefore Quadro is provided with a battery accumulator If the battery is low or simply absent the There is no battery or voltage is low warning is displayed Please Note Installing new firmware will take about 15 minutes During this time the QuadroCS telephony and Internet access will be disabled The firmware update will cause the loss of the following data e DHCP leases e Transfer statistics e Call statistics e All pending events e User specific GUI states a ered a a e All custom user recorded voice messages The following main processes will be stopped during the firmware update and will be restarted afterwards Firmware update e Voice Software e Network Time Protocol Daemon e Network Interface Statistic Daemon Please Note If you consider the Call Statistics entries in the displayed tables to be important it is recommended to download them from the corresponding page prior to starting the Firmware Update Hed Boeck Next will move you to the second page of Firmware Update Fig 11 34 Firmware Update page 1 where the image file should be selected Main System Users Telephony Internet Uplink LAN Services rO i epygl TQuadro2
116. e settings of the Internet Configuration Wizard are described in the chapters below except those for the IP settings which will be described in this chapter Please Note It is strongly recommended to leave the factory default settings if their meanings are not fully clear to the administrating person The Uplink Configuration page allows to select the Quadro s WAN interface connection type and its bandwidth settings These settings make Quadro available to the external network Depending on the Uplink Interface Protocol selection the page following the Uplink Configuration page is different Thus if PPPoE is selected the next page will be PPP Configuration while selecting Ethernet will bring up the WAN IP Configuration page The Uplink Configuration page offers the following components The WAN Interface Protocol radio buttons are used to choose between Point to Point Protocol over Ethernet PPPoE and Ethernet Selection depends on the requirements of the ISP Internet Service Provider PPPoE turns on the PPP over Ethernet connection type PPPoA selection is only present when corresponding interfaces are present on the Quadro and are used to turn on the PPP over ADSL G SHDSL connection type Ethernet turns on the Ethernet connection type Main System Users Telephony Internet Uplink LAN Services Cepysi TQuadro225 Internet Configuration Wizard Getting Started This wizard guides you through eUplink Sele
117. e uploaded Remove Current Language Pack link is seen only when custom language pack is uploaded and is used to remove it from the system Pressing Save will start uploading the custom language pack to the board The next page will be displayed showing the result of a verification of the language pack being uploaded and asks for confirmation to overwrite the existing custom language pack if any After final confirmation system will upload the selected custom Language Pack and will reboot QuadroE1 T1 SW Version 3 0 x 29 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Users Menu Main System Une Tapia made pee odas ed LAH Services e e 1401 WE lira Ll pic liar da Serr ings Chase Abin Baron id QuadroE1 T1 Management F Fig 11 44 Telephone Users Menu in Plain Theme Fig 11 43 Telephone Users Menu in Dynamo Theme User Management The User Management is used to create user extensions and auto attendants on the Quadro From this page by clicking on the user extension administrator can get the extension settings pages Two types of user extensions can be created on the Quadro active and inactive extensions Active extensions are those that are attached to a line can place and receive calls and use available telephony services Inactive extensions are those that are not attached to the line they can use some available telephony services but cannot place and receive calls Quad
118. ed warning message The system prevents uploading also if there is not enough memory available for the corresponding extension This will cause the You do not have enough space warning Browse opens the file chooser window to browse for a default hold music file The Download Default Hold Music link appears only if default hold music has been previously uploaded The link is used to download the audio file to the PC and opens the file chooser window where the saving location can be specified QuadroE1 T1 SW Version 3 0 x 35 QuadroE1 T1 Manual II Administrator s Guide The Edit functional button provides a possibility of editing multiple extensions In this case fields that cannot be edited for multiple records have Multiple values in the Edit Entry page When editing user and attendant extensions together Edit Entry page displayed only those fields that are general for both user extension and attendant settings Additionally for the fields that need to be modified a Select to modify fields checkbox alongside the corresponding field needs to be selected to submit changes otherwise the fields will not be updated Delete removes the selected extensions If no records are selected Man System Users Tebeptrotry internet Uh LAN Services User Management Edit Entry Fig 11 52 User Management Edit Entry page for multiple edit operation an error message occurs To Configure a User Extension 1 2 3 4 Nap
119. een enn ner er 18 Bloopers I I E 19 EVON A Eee 20 anio Abi n UN AE AAPP on 2 A 24 Mail SEUA it a 25 RFW E A ere Tr ee ee ee E E 26 rs A A A aa ucedecce dete neato sac hn tata A A A 27 A SC PP o o EEE o eager eae ee eee eeaa see 28 AUTOMAUC Provisioning o 28 POQUU E AE UU sau nanunanenannnannnnnnnnnn e E EE 29 Upload Language Pack A A o O E E A 29 Users Mendo A a a a a A 30 SEF MaN E E aaa E OO 30 IPF Advanced Serna nn i ea tn ee rn he ee i Tee eT rr rr rr re ee err ter er 37 E Fl AVI St il On o E 37 Extern ONC OAE ei en nn o o e E E O O ee eT 38 Chance Admin Pass WOTG suscriba 39 Tele OE MEN Dian E aii 40 A ee er rer Ann eo A A 40 Aldo e ja E AAA EE E EE E E Re siae shadalsdetaceleistedadulates siacemueeaecterenneteceua 41 A o A IS PO eid ha i hed E NEA EEEE 42 ig KAS Geo o AAPP PPP e ene Te 42 RTP Settings c ooccccccccccccnnn cnn nc errr errre rr rrrnrrrrAEESEEEESEAEEEOAEEEOEAEESEAEEEEAEENEEEAEESEAEEEE EEEE EEES EEEE 43 NAT Traversal Senos EEE E E EE E EE E E ee ee ee 44 LIS SEUS a A AA AAAA AA AAAA AAE E EE a EEEE EEE E E ace OAA AE 47 OODD o ee A reer er erry rere tre 48 A A A A 49 E PP o e oe 57 Cal AQUINO raid 57 cla da po A oq coereususacuee 63 RADIUS Client Settings ooccccccccccccnccnccnancn nn 65 Bie a sit SS TUN sessaroco doloso viano ops Dori rr opr ee ee er ee 66 Internet Uplink Men Umata 67 a Ea A e PA A 67 Advanced PPP SettidQS 0ccccccccccnccccccncnncnnnccn rr 67 SPAN SNA
120. ery filter correctly Basic allowed This secu rity level doesn t block anything by rotection against the most common attacks port scans flooding etc is still default It is recommended if the device is already located provided with this policy behind another firewall or if every filter has been configured gt E EE AAA E affic originating from the LAN side may pass and traffic from the WAN side will be correctly A locked per default This is the recommended policy e Medium Security Traffic originating from the LAN side ee Ror E coer De Everything that is not explicitly allowed will be blocked This includes traffic from the may pass and traffic from the WAN side will be blocked by Security LAN side You have to configure the filters to open up the firewall as desired default This is the recommended security level Advanced Firewall Configuration e High Security Everything that is not explicitly allowed will Vie ales be blocked including traffic from the LAN side Bak Advanced Firewall Settings link refers to page where Quadro s privacy can be configured Copyright C 2004 Epygi Technologies Ltd All rights reserved The View Filter Rules link opens the Filtering Rules page Fig 11 102 Firewall and NAT Settings page Advanced Firewall Settings Advanced Firewall Settings are used to deny Ping and Portscanning operations addressed toward the device With these features enabled Quadro will answer w
121. ess e g sip epygi com The Registration SIP Port text field indicates the Host Port number to connect to the SIP server It only may consist of numerics otherwise the error message SIP Server Port is incorrect will be displayed when attempting to save the SIP Registration Settings If no SIP server port is specified Quadro pload new welcome message Cimediveeyicome wa Reames will access the SIP server through its default port 5060 Febery Phong The Registration on SIP Server checkbox enables the SIP server registration option for the Auto Attendant The Advanced Settings link leads to the SIP Advanced settings page where the Outbound Proxy Secondary SIP Server and Outbound Proxy for the Secondary SIP Server and other settings can be configured Fig 11 48 User Management Auto Attendant Settings 3 H323 Registration Settings Enable H323 checkbox enables H323 protocol support on the extension If this feature is enabled corresponding extension is free to accept and place H323 IP calls Registration User Name Type drop down list is used to choose the type of the H323 registration user name e164 H3231D URL or Email Registration User Name requires a user name for the extension registration on the H323 gatekeeper Depending on the H323 Registration User Name Type selected in the list above Registration User Name inserted in this field may contain different characters for e164 user name type digit characters allowed only
122. etwork and system problems Recipient Address jahn smith yahoo com Enable SMTP Authentication has to be selected if the See yee eae specified SMTP server requires an authentication In this case Jser Name quadro_user225 authentication User Name and Password configured on the User Password PR SMTP server should be defined in the corresponding text fields send test mail Send Test Mail is used to initiate a test e mail transmission Save Back This button will be enabled if correct values have been submitted and saved on this page Copyright C 2004 Epygi Technologies Ltd All rights reserved Fig Il 33 System Mail Settings page To configure the System Mail Enable the system mail sending by the Enable checkbox selection Update or set the SMTP host in the SMTP Host text field Update or set the e mail sender address in the Mail Sender Address text field Update or set the e mail address in the Mail Recipient Address text field Enable SMTP Authentication if it is required of the server Insert into the corresponding text fields an authentication User Name and a User Password defined by your SMTP server Press the Save button to submit these settings Use the Send Test Mail button to send a test e mail with the configured settings a a a a a a QuadroE1 T1 SW Version 3 0 x 25 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Firmware Update This window allows to update the softwar
123. every one minute traffic statistics will be updated The tables serve as a kind of counter DNS Server Alternative DNS Server and Default Gateway displays the Quadro settings corresponding to what has been configured with the System Configuration Wizard Services NTP Server and Client DHCP Server and Client DNS Firewall NAT PPP statuses stopped or running Transfer Statistics link to the Transfer Statistics page QuadroE1 T1 SW Version 3 0 x 12 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Main System Users Telephony Internet Uplink LAN Services e e p V g Y G TQuadro225 Transfer Statistics Time range of statistic table 7 Days a i Interface y The Transfer Statistics page allows a user defined statistic Se eee ee table depending on the transmit receive value criteria Sar eee initia interface type and time period It contains the following mee Mee ee components M Received Packets ansmitted Packets g a oo M Receive Errors Transmit Errors Time Range of statistic table the drop down list includes the i i i i i M Receive Drop Errors ransmit Drop E period in days statistics data is to be collected and the NN A corresponding diagram charts are to be built a a e Lo Ie A M Received Multicast Packets ransmit Carrier Errors Interface the drop down list offer the values El e WAN Wide Area Network WA
124. ext page The Local Call Routing Wizard Page 3 appears if the Fill Call Source Information checkbox previously had been enabled on Main System Users Telephony Internet Uplink LAN Services Cc Vel Page 1 of the Local Routing Wizard and it will require PYS information about the Inbound caller l l Lia bc The Inbound Caller Pattern field requires the caller s address Local Call Routing Wizard where the current route will be applied Alphanumerics and any characters supported in the SIP username H323 gatekeeper are Inbound Call Type Add Entry allowed for this field Wildcards are allowed here see chapter Entering a SIP Addresses correctly a SIP Addresses correctl I T ae ts y are used to Inbound Caller Pattern 5641000 wildcard supported define a range or a quantity of numbers For example 2 13 17 ww a c means that the dialed number may be 213 214 215 A eee eee 216 or 217 2ww 2a 2b and 2c to match the specified pattern in Inbound Prefix ag the case of 2 3 7 the dialed number may be 23 or 27 to match the Inbound Call Type pOr specified pattern The Inbound Number of Discarded Symbols and Inbound Prefix text fields are hidden only when an E1 T1 call type has been selected from Page 1 of the Local Routing Wizard The Number of Discarded Symbols NDS text field requires the number of digits that should be discarded from the beginning of the Inbound Caller Pattern The field should be empty if no digits i pu aa
125. f the Port 5069 input is not corresponding to the one in the Extension Outbound Proxy for Secondary SIP Server Password field the error will appear Incorrect Password Se ye ol confirm Host Address sip epyai com E Port 5060 SIP Server text field requires an IP address or the hostname of the SIP server destination party is registered on O ey A O Hen SIP Server Port text field requires the port number of the SIP server destination party is registered on Copyright C 2005 Epygi Technologies Ltd All rights reserved QuadroE1 T1 SW Version 3 0 x 63 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface 2 VoIP Carrier Advanced Settings Use RTP Proxy checkbox is applicable only when route is used for calls towards configured VoIP Carrier from peer located outside the Quadro When this checkbox is selected RTP streams between external users will be routed through Quadro otherwise when checkbox is not selected RTP packets will be moving directly between peers UserID requires an identification parameter to reach the SIP server It should have been provided by the SIP service provider and can be requested for some SIP servers only for others the field should be left empty Send Keep alive Messages to Proxy enables the SIP registration server accessibility verification mechanism Timeout indicates the timeout between two attempts of SIP registration server accessibility
126. g Il 1 Quadro Administrator s page System Menu Telephony Menu Users Menu LAN Services Menu e System Configuration Wizard e Call Statistics e User Management e DNS Settings e Internet Configuration e SIP Settings 1 Change Admin Password e DHCP Settings for the LAN Wizard e H323 Settings Interface e StatusIP Routing Internet Uplink Menu RTP Settings internet Uplink Menu Configuration Regi ion F ind e NAT Traversal Settings e PPP Dial Settings tegistration Form e Configuration Management da e ISP Authentication Settings in menu tree only e Update Configuration e Senngs e Firewall and NAT e E1 T1 Settings A A L t e Events e Fil Logout Events X Col Coni iltering Rules e Time Date Settings e Mail Settings e Firmware Update e Networking Tools e Diagnostics e Automatic Provisioning e Features e Upload Language Pack e Call Routin e VolP Carrier Wizard e RADIUS Client Settings e Dial Plan Settings The functional button Renew Wan IP Address appears on the administrators main Quadro Management page if the Quadro device acts as a DHCP client The Renew WAN IP Address button is used to get a new WAN IP address for example when the Quadro moves to another network The functional button Establish Your Internet Connection Now respectively Terminate Your Internet Connection Now appears on the Quadro Management page if PPPoE is used as the WAN interface protocol The button Please Check Your Pending Events will be displayed on
127. g type CAS or CCS e Clock Mode displays the selected clock mode Master or Slave e Framing mode displays selected framing mode e Link displays E1 T1 link state up or down e Frame Synchronization displays the signal synchronization state in the trunk Yes or No e Red Alarm indicates that the receive frame alignment for the line has been lost and the data cannot be properly extracted The red alarm is indicated by the loss of frame condition for the various framing formats e Out of Frame number of Out of Frame errors e Line Code Violation number of Line Code Violation errors e Frame Synchronization number of Frame Synchronization errors e Link Synchronization number of Link Synchronization errors The following statistics are available if CAS Signaling is selected QuadroE1 T1 SW Version 3 0 x 55 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface e Active Calls currently active calls in the selected trunk e Outgoing Calls total outgoing calls in the selected trunk e Incoming Calls total incoming calls in the selected trunk Following statistics is available when CCS Signaling is selected ISDN PRI Layer statistics Main System Users Telephony Internet Uplink LAN Services e Recei Packets f i kets eceived Packets number of received packets E1 T1 Status Trunk 0 e Received Errors number of received errorneous packets e
128. gi Technologies Ltd All rights reserved Fig Il 116 DHCP Leases page for LAN interface Registration Form The Registration Form page appears when administrating an Main System Users Telephony Internet Uplink LAN Services Cepysi unregistered Quadro and has been established for customer TQuadro225 support purposes The page requires customer registration at the Epygi Technical Support Center lt provides several links i ail Register Your Device In Technical Support Center offering registration options Register now leads to the Epygi Technical Support System Registration page and requires customer s information to Reqister now If you cannot reach the registration site because of connectivity problems please submit the Quadro registration form open the registration page later manually Remind me later Remind me later hides the registration notification until the next administrating the Quadro through System Configuration Wizard or Internet Configuration Wizard Don t remind me more hides the registration notification forever Copyright C 2004 Epygi Technologies Ltd All rights reserved Don t remind me more Fig 11 117 Device Registration page Logout This option is used to close the session between the user PC and Quadro and to leave the Quadro Web Management or to enter the management with another login By selecting the Logout button the startup page will be displayed and the user needs to login aga
129. gnal over a physical medium for communication Silence Suppression a method that allows disabling RTP packet transmission when there is no voice activity This feature helps to avoid extra traffic when the RTP stream doesn t contains voice data Simple Network Management Protocol SNTP the Internet standard protocol developed to manage nodes on an IP network SIP address unique address of the users registered on the SIP server The address can be used to connect the user The full SIP address has the following format display name lt username ipaddress port gt SIP server this server is used for registering users It gives a possibility to make IP connections between users registered on the same SIP server Software PC programs QuadroE1 T1 SW Version 3 0 x 84 QuadroE1 T1 Manual Il Administrator s Guide Appendix Glossary Software PBX a telephone system that converges voice and data on an industry standard computing platform and uses computer telephony components that conform to industry standards Since they conform to industry standards software PBXs are interoperable with third party systems and CT components Conformance also allows software PBXs to run third party enhanced applications such as desktop call control graphical voice mail automatic call distribution ACD IP gateways follow me call forwarding unified messaging and CRM integration Speed Calling a service that allows making a personal address b
130. he caller Attached Line indicates the FXS or IP line corresponding extension is attached to R is displayed in this column when SIP Remote Extension see below functionality is enabled on the extension SIP Address displays the SIP address of the corresponding extension Column displays the full SIP address i e username sipserver port when the Registration on SIP Server checkbox is selected Else if registration is disabled the SIP address will be displayed in the following format username Proxy sipserver port If no SIP registration server or SIP server port is defined corresponding information will be skipped in this column If no username is defined the extension number will be displayed instead H323 Address displays the H 323 address of the corresponding extension Column displays the full H 323 address i e username h323gatekeeper port when the Registration on Gatekeeper checkbox is selected Else if registration is disabled the Gatekeeper address will be displayed in the following format username Proxy h323gatekeeper port If no Gatekeeper Registration Address or Gatekeeper Registration Port is defined corresponding information will be skipped in this column If no username is defined the extension number will be displayed instead Call Relay indicates whether or not Call Relay option is enabled on the extension Codecs column lists the short information full information is seen in the tool ti
131. he corresponding Filter table will appear in the same window Click Add on the Filtering Rules page A page where a new rule may be added will appear in the browser window The page will be named corresponding to the selected filter Select a service name from the Service list to configure a rule for it If the list has a default value leave it as is Select an action from the Action list that is used in the rule If the list has a default value leave it as is Enter the IP address in the Forward to IP field if an Incoming Traffic Rule is to be added Choose the restriction type by selecting Any SinglelP or IP Mask and enter the required information in the text fields or select a group To add a rule with these parameters press Save N AA A To Delete Filtering Rules 1 Select the Filter link to delete a rule from its table The appropriate Filter table will appear in the same window 2 Check one or more checkboxes of the corresponding rules that ought to be deleted from the rules table Press Select all if all rules ought to be deleted 3 Press the Delete button on the Filtering Rules page 4 Confirm the deletion with Yes or cancel it with No QuadroE1 T1 SW Version 3 0 x 71 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Service Pool Main System Users Telephony Internet Uplink LAN Services e e p V g d A The Service Pool table is a list of all created services and their parameter
132. igher speeds in cases where the connection is always to the same place Asynchronous Transfer Mode ATM a 53 byte cell switching technology well suited for carrying voice data and video traffic on the same infrastructure It is inherently scalable in throughput and was designed to provide Quality of Service QoS Auto Attendant AA a feature providing remote access to Quadro voice connectivity services Specifically it supports remote connection to Quadro extensions to their mailboxes and for making calls to other destinations Remote access to Quadro AA is possible through IP and PSTN calls Auto Redial a service that allows automatically recalling the destination that was busy C Call establishment of or attempt to establish a voice or data connection between two endpoints or between two points that provide a partial link e g a trunk between two endpoints Call Blocking a Quadro service that allows blocking unwanted incoming or outgoing calls over Quadro Call Forwarding a Quadro service that allows transferring a call to another destination in case the Quadro user is busy not answering or unconditional Call Hold a Quadro service that allows holding the call in order to make another one or to answer the second incoming call The first call partner will listen to music while being on hold Call Waiting a Quadro service that allows receiving a second call while being busy with the first one The waiting party w
133. ill hear a beeping during the conversation Caller ID caller information is displayed on the called party s phone Central Office CO a local switching system that connects lines to lines and lines to trunks Sometimes used to refer to the building in which a switching system is located and the associated equipment It is also the physical point where calls enter the long distance network CODEC COmpression DECompression that transforms analog voice into a digital bit stream and vice versa It is now an overall term for the technology used in digital audio and video D D channel In ISDN the 16 kb s segment of a 144 kb s full duplex subscriber service channel that is subdivided into 2B D channels i e into two 64 kb s clear channels and one 16 kb s channel for the ISDN basic rate Note 1 The D channel is usually used for out of band signaling The two 64 kb s clear channels are used for subscriber voice and data services Note 2 The D channel specifications are addressed in the CCITT Recommendation for the Integrated Services Digital Network ISDN Note 3 The D channel may be 64 kb s for the primary rate ISDN service Data Encryption Standard DES a block cipher algorithm for encrypting coding data so it is nearly impossible for anyone without the decryption key to get the data back in unscrambled form The DES standard enciphers and deciphers data using a 64 bit key Dial peer an addressable call endpoint In Voice over IP
134. in QuadroE1 T1 SW Version 3 0 x 76 QuadroE1 T1 Manual Il Administrator s Guide QuadroE1 T1 s Feature Codes QuadroE1 T1 s Feature Codes This chapter describes Quadro s call codes enabling the user to navigate through Quadro s services with the help of a phone handset These services are Establishing a Call and PBX Services Establishing a call To make a call dial the Routing Number Routing Numbers and available routs to from and through Quadro are listed in the Local Routing Table which is configured and managed by Quadro s Administrator To get information about dialing rules please turn to administrator Please Note You may accelerate establishing a connection by a pound sign dialed at the end of the number Using Quadro s PBX Services PBX Services accessible at the dial tone characterized by beginning with the key O Administrator Login 900 Allows to modify the auto attendant AA greeting Administrator Login At the moment the administrator login allows only the modification of the auto attendant AA messages 900 Administrator s Login 2 Auto Attendant Welcome Auto Attendant Routing Message Welcome Message Listen to Current AA Routing Welcome Message Listen to Current AA Welcome Message 2 Record a New AA Welcome Message Record a New AA Routing Welcome Message Restore Default AA Routing Welcome Message Restore Default AA Welcome Message After dialing use
135. ination Via IP Address mE aE 6 2 eal Attention The rule with the longest subnet smallest IP range Sme Bak will take effect when having two or more IP Static routing rules with the coinciding subnets Copyright C 2004 Epygi Technologies Ltd All rights reserved Fig 11 21 Add IP Static Routing page IP Policy Routes allow IP packets forwarding to the specified router depending on the source IP address as well as defining the priority for the current routing rule The IP Policy Routes table displays all specified IP policy routes with their parameters Target State for the state of the route enabled or disabled Actual State for the state of the route connection up down or erroneous Priority for the route priority Route From for the subnet routed packets come from and Via IP Address for the router IP address incoming packets should be routed through Main putem Uzars Tedegel ary Wisma Uplink LAM Semcon Add opens the page Add IP Policy Route to establish a new IP Policy Routes policy route IP Policy Rowe Diah pale Paice Prii Lores Pri Adel Coil Dhs Select ol lense Selection Enable and Disable are used to activate or to deactivate the AR selected route s Oo Raise and Lower Priority are used to increase or to decrease the priority of the selected policy route s by one At least one route should be selected to use these functions otherwise the error message appears No record s selected
136. interval 10 Press Next 11 Select user or attendant extension from Use Extension Settings drop down on behalf of which the call will be placed 12 Specify the Destination Host and Port Number Username and Password if SIP H323 or IP PSTN call type has been selected Additionally select the H323 Alias from the same named drop down list if H323 call type has been selected For IP PSTN call type enable Multiple Logons if necessary For E1 T1 call tyoe choose one or more timeslots from the Timeslots list Enable Use RTP Proxy checkbox if needed 13 Choose the Authentication and Accounting method from AAA Required drop down list 14 Choose a Fail Reason from the corresponding drop down list 15 Press the Next button 16 If Filter on Caller Call Type Modify Caller ID checkbox has been previously enabled and the call type is different from the E1 T1 fill Inbound Caller Pattern in the corresponding text field choose the needed value from Inbound Call Type drop down list as well as Inbound Number of Discarded Symbols and Inbound Prefix values 17 Press the Next button 18 If SIP or H323 has been selected on the previous step in the Inbound Call Type drop down list then Inbound Host should be inserted in the current page If E1 T1 has been selected in the Inbound Call Type drop down list E1 T1 trunk number followed by the list of timeslots should be selected here 19 If Set Date Time Period s checkbox has been selected on the first page
137. ion confirmation and registration failure procedures This selection provides more firmness to the SIP connection but increases the network traffic on the Quadro e Custom allows defining manually the Registration Timeout Registration Failure Timeout Transaction Duration and Session refresh timeout SIP timers in seconds H323 Settings The H323 Settings provide information on the H 225 RAS receive UDP port and H 323 TCP port range enable H323 specific options as well as allows to enable the NAT traversal for the H 323 traffic QuadroE1 T1 SW Version 3 0 x 42 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Man Syiti Users Delong Da ate Link LAM Seneca H323 Settings The text field UDP Port indicates the H 225 RAS UDP User Datagram Protocol receive port number UDP port cannot be in the selected RTP RTCP port range for FXS and IP lines see RIP Settings otherwise error appears The text fields TCP Min Port and TCP Max Port text fields are used to indicate the TCP Transmission Control Protocol receive port range for H 225 call signaling and H 245 media negotiation The port defined in the TCP Min Port text field will be used for accepting the incoming direct H 323 calls There are three ways to set up a H 323 call a separate H 245 channel fast connect and tunneling However it is pave Back not always possible to use fast connect or tunneling and a terminal can at any time switch b
138. ion number to connect the user within the Quadro Network Choosing the Routing with inbound destination number selection will automatically use the initially dialed number to connect the destination without any additional dialing Selected Timeslots VAS When DID service is enabled in User mode only incoming Previous Cancel calls can be only routed to the Routing agent with simple Routing and Routing with inbound destination number temes 2000 Epvai Technologies Ltd All rights reserve call routing possibilities Fig 11 79 CAS Signaling Wizard Page 3 Attention When Quadro acts in the Network mode with the Attendant as a destination to route the incoming calls digit forwarding should be disabled on the PBX side Otherwise incoming digits may be mistaken as special calling codes on the Quadro s Attendant Cut Through checkbox is available when signaling selected from the Signaling Type drop down list on the CAS Signaling Wizard Page 2 is different from R2 all types and is used to reconnect the call terminated by some reason e g user error network problems etc by going on hook and off hook again even if the call partner is off hook and not involved in the call Automat Ringing Down checkbox is available when signaling selected from the Signaling Type drop down list on the CAS Signaling Wizard Page 2 is different from R2 all types and allows an E1 T1 device connected to the Quadro to establish a
139. ion of a SIP address in case it has been SIP Clipboard already used in the past thus to avoid typing it again The clipboard can hold up to 10 SIP addresses a new SIP address will replace the oldest one from the list In connection with tables the following buttons among others usually occur Functional Button Add Allows adding a new record to the displayed table A new page will be displayed to enter any new settings Allows modifying the settings of the record selected by its checkbox Normally only one record may be selected A new page will be displayed to enter the modified settings Deletes the selected entry s of a table A warning message will demand a confirmation before deleting an existing entry Select Al Selects all table entry s for example for further deletion Inverse Selection Inverses an existing selection of table entry s If no entries are selected clicking the button will select all records May occur in the upper right corner of a page It displays the number of seconds remaining until the next refresh of the page Refresh in and it may be used to reload the page manually Most of the tables offer the option to sort the entries in ascending or descending order by clicking the headings of the columns A small arrow beside the column heading will show the direction of sorting upward or downward The entries of the table can be selected by the assigned checkboxes one at a time for the most part in o
140. ith inscrutable messages to the Ping and Portscanning operations Please Note Operations are available only when Firewall is Main System Users Telephony Internet Uplink LAN Services Cepysi enabled from the Firewall and NAT page Sa age The page offers the following components Advanced Firewall Configuration The Ping Stealth checkbox selection prohibits a Ping Any changes here forces a restart of the firewall which might take a few seconds operation toward Quadro from its WAN Pina Stealth The Fool Portscanner checkbox selection prohibits Quadro Fool Portscanner portscanning from its WAN As a reply to a Portscanning Save Back operation network unreachable or host unreachable feedback messages will be sent Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig 11 103 Advanced Firewall Settings page Filtering Rules The Filtering Rules page allows the configuration of filters for the incoming and outgoing traffic To prevent misconfiguration only one rule per service is allowed The user may use IP groups to include several IP addresses for this rule As the filtering rules specify the operation mode of the firewall they only take effect if the firewall has been enabled additionally NAT should be enabled to use the Port Forwarding function in the Incoming Traffic Port Forwarding filtering rules The filtering rules are independent from the security level so they will work if enabled no matter what security
141. iversal Serial Bus USB is an interface with a protocol that is designed to handle a broad range of devices telephones modems printers etc Upstream in communications there are two circuits one coming toward you and the other going away from you Upstream is another term for the name of the channel going away from you URL an identifier used to locate content that is transported via the HTTP protocol Username identification name of the user Usually used for registration and login V VCI parameter used to configure ATM settings and is usually given by the Internet provider Virtual Private Network VPN connects two local networks intranets over the insecure Internet securely VPN routers manage authentication between servers and clients and handle data encryption for the connection Only authorized users can access the network and the data exchange cannot be intercepted A VPN includes authentication and encryption to protect data integrity and confidentiality VPNs are virtual in the sense that individuals can use the public Internet as a means of securely accessing an internal network Once the VPN connection is established users have access to the same network resources addresses and so forth as if they were connected locally VPNs are private because the data is encrypted between two VPN gateways Encryption makes it very difficult for anyone to intercept data and capture sensitive information such as password
142. kets from the Network where the Quadro is connected to the specified destination The IP Static Routes table displays all established IP static routes with their parameters Target State for the state of the route enabled or disabled Actual State for the state of the route connection up down or erroneous Route To for the subnet where the incoming packets should be routed and Via IP Address for the router IP address incoming packets should be routed through Add opens the Add IP Static Route page where a new static route can be established Enable Disable are used to activate deactivate selected route s At least one route should be selected in order to use these functions otherwise the error message appears No record s selected QuadroE1 T1 SW Version 3 0 x Main Sate Usera Talphion haa ra aink LAM Services IP Static Routes P Simic hon F Fig Il 20 IP Static Routing table 16 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Main System Users Telephony Internet Uplink LAN Services e e p VO LAO The page Add IP Static Route offers the following components TOuadro225 Route To requires the IP address and subnet mask of the Add IP Static Route destination the IP packet ought to be forwarded to i p 9 Route to 155 52 21 lo j 2a IP Clip Via IP address requires the IP address of the subsequent router for IP packet forwarding to the specified dest
143. l rights reseed Fig 11 36 Firmware Check page QuadroE1 T1 SW Version 3 0 x 26 QuadroE1 T1 Manual Il Administrator s Guide Networking Tools Administrator s Graphical User Interface The Networking Tools provide the possibility to check the Internet connection Ping sends four ICMP Internet Control Message Protocol requests with a default size of 64 bytes to the destination IP address or host name specified in the text field Ping Target The response times are logged and the round trip time the time required from being sent until being received again is measured The results are displayed in the lower area of the page The minimum and maximum round trip time and its average the percentage of lost and of received frames Traceroute checks the Internet connection by triggering the routers hops that are passed to reach the destination specified in the text field Traceroute Target Trace routing gives feedback on the routers passed by packets on the way toward the destination and the round trip delay of packets to these routers Attention No Traceroute is possible if a high priority Firewall has been enabled see chapter Firewall and NAT For the purpose of tracerouting several IP packets are sent out UDP User Datagram Protocol is used to send packets and ICMP Internet Control Message Protocol is used to receive information about the routers In their headers the TTL Time To Live value increases from 1 to 30
144. level has been selected Please Note Applying firewall rules will just prevent the establishment of new connections that violate the rules Applying rules does not kill existing connections that violate the rule QuadroE1 T1 SW Version 3 0 x 69 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Main System Users Telephony Internet Uplink LAN Services e e p V g i gt g F TQuadro225 Filtering Rules View Filters for Policy View All displays all configured filters specified by their State 7 E ee iew All Current Policy Low enabled or disabled the selected Service the set Action ee of ER ee Incoming Traffic Port Forwarding Everything is allowed that s not explicitly forbidden allowed or blocked the IP addresses the filters apply to if ere ern This policy doesn t block anything per default You Restricted and the destination of port forwarding Redirect to li ai have to configure the filters manually This option in case of Incoming Traffic Port Forwarding As it is read only Pee NO Se ie ot cence es ec no modifications are allowed and no functional buttons are SIP Access have configured every filter correctly Basic j Blocked IP Lis protection against the most common attacks po available EAT E scans flooding etc is still provided with this m m 7 7 a ele CY The Incoming Traffic Port Forwarding filter is for incoming Sore
145. lowing components Extension field indicates non editable information about extension number Display Name is an optional parameter used to recognize the caller Usually the display name appears on the called party s phone display whenever a call is performed or a voice mail is sent The field is not limited regarding symbol usage and length Password requires a password for the new extension The extension password may only contain digits If non numeric symbols are entered an Incorrect Password no symbol characters allowed error will prevent making the extension Confirm Password requires a password confirmation If the input is not corresponding to the one in the Extension Password field the error will appear Incorrect Password confirm Attached Line lists all free lines to where an extension may be attached QuadroE1 T1 SW Version 3 0 x Main System Users Telephony Internet Uplink LAN Services Cecpygi TQuadro225 User Management Add Entry Extension 77 toe MN Save Back Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig Il 46 User Management Add Entry page Man System Users Telephony hiernet Uplink LAN Services User Management Edit Entry Fig Il 47 User Management Edit Entry page Administrator s Graphical User Interface 31 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Allow Call Relay enables the curren
146. ls caller ID notification in FSK can also show up to two lines of identifiable parameters on the called phone s display The first line shows the callers user name The second line shows the caller s nickname if indicated in configuration If the nickname is not available and there is a display name provided by the caller party the second line will display it otherwise the URL in the format username host will be shown instead For calls from the PSTN network the entire caller ID message will be shown sent by the PSTN station DTMF Standard The DTMF standard supports caller ID indication only if the phone handset is on hook phone is free and ready to accept calls This standard also has caller ID notification conditions but they are nonconfigurable as well Caller ID notification in DTMF can show only one line of identifiable parameter on the called phone s display For internal calls it is the caller s extension number For external IP calls it is the callers user name For calls from the PSTN network caller ID will display the caller s phone number only SW Version 3 0 x 47 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Please Note DTMF supports only parameters consisting of digits If any letter symbol has been used in the external caller user name DTMF will display no caller ID at all To Configure the Line Settings Select the line number that ought to be configured from the Acti
147. n the User Mode CO connected the TEI assignment is fy Numoering Pian SONRetephony numbering plan dependent on CO settings out T oo pinar dest w e Select Non Automat mode and insert the same TEI address provided by CO e Select any mode related to TEl assignment if automat TEI searching mode is selected on CO side Two groups of timers need to be provided These settings are adjusted according to the Service Provider requirements 1 Saree Back Fig 11 82 Trunk CCS Signaling Settings page ISDN L2 Timers e The Excessive Ack Delay T200 text field configures the period in milliseconds digit values from 500 to 9999 between transmitted signaling packet and its acknowledgement received e The Idle Timer T203 text field configures the period in milliseconds digit values from 1000 to 99999 for E1 T1 client idle timeout ISDN L3 Timers e The T302 Timer text field requires the value for the T302 timer in milliseconds digit values from O to 15000 and indicates the time frame system is waiting for digit to be dialed and when timer expires it initiates the call Timer is not applicable for DMS 100 switch types e The T309 Timer text field requires the value for the T309 timer in milliseconds digit values from O to 90000 responsible for call steadiness during link disconnection within the period equal to this timer value If the value in this field is O T309 timer will be disabled e The T310 Timer text fiel
148. n when the event occurs Display Notification A notification link will be displayed on the bottom of all pages and a record is added into the Events table The notification is executed as the link Please Check you pending events that leads to the page System Events This action also will take place if Flash LED or Send Mail has been selected even if not selected explicitly Flash LED The second LED yellow will be blinking once a second and a notification will be displayed on the bottom of all pages For some events the LED will start flashing after a delay Send Mail An e mail with a notification about the new event and an event description in the mail body will be sent to the e mail address specified in the Mail Settings page Main System Users Telephony Event Settings System Events Event Settings Edit Select all Inverse Selection Internet Uplink Administrator s Graphical User Interface LAN Services cpygi TQuadro225 Application Name Description Action default configuration al a PPP link down E PPF f authentication ure send failure t failure 1 alert distributed lease error got lease dyndns registration el broken t detection ip routing general failure software watchdog update Copyright C 2004 Epygi Technologies Ltd All rights reserved tink up Default configuration has been created
149. nistrator The warning link which leads directly to the System Events page will disappear from the management T TRR pages if the administrator has marked all new events as read Copyright C 2005 Epygi Technologies Ltd All rights reserved Internet connection status static IP Fig Il 27 Event Warning on the Main Menu page QuadroE1 T1 SW Version 3 0 x 20 QuadroE1 T1 Manual II The System Events table is the list of new and read system events The table shows the Status of the event new or read as well as the name of the application the event refers to event description and the date when the event was received For example if the event has occurred due to incorrect mail sending or SIP registration corresponding links will be seen in the Reference column of the table There the administrator can view Administrator s Guide the detailed log for the event that has occurred The System Events page offers the following components Current System Time displays the local date and time on Quadro Mark all as read marks newly occurred events as read Disable LED switches off the LED flashing if any do flash on the board A LED notification may appear depending on the notification type given in the page Events settings whenever a new event occurs QuadroE1 T1 SW Version 3 0 x Main System Users Telephony System Events System Events Event Settings Administrator s Graphical User Interface
150. nologies Ltd All rights reserved Fig Il 32 Add NTP Server page Attention Time and Date Settings will be reset if Quadro has lost power QuadroE1 T1 SW Version 3 0 x 24 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Mail Settings The System Mail Settings page gives a possibility to send warnings automatically about the board status or problems to the administrator System events that require email notification are selected on the Events page Besides system mail has to be enabled and the SMTP server needs to be configured for voice message transmission to the extension user s mailing account Enable enables the system mail sending possibility and voice messages transmission to the extension user s mailbox SMTP Host requires the SMTP host IP address or domain name The SMTP host needs to be configured to enable voice message transmission Mail Sender Address requires the source address for the a a a Cepygi Quadro notification emails The email address defined here l l TQuadro225 should be an existing valid email address registered on the System Mail Settings selected SMTP server or should have permission to use that i a Y Enable particular SMTP server for emails transmission SMTP Host 192 168 0 156 Mail Recipient Address requires an active email address The Sender Address EE e mail recipient here can be a Quadro administrator or someone ESAS acne responsible for n
151. number depending on the call type Call Type shows whether the call is Internal or External and whether it is a PSTN PBX or IP Call Call Start Time call start date and time Call Duration current call duration RX Codec shows the codec used to encrypt the incoming packets TX Codec shows the codec used to encrypt the outgoing packets If RX and TX codecs are the same one Codec field will be displayed instead Quadro Status Lin s Status Fig 11 15 Line Status Line Status page upon established call QuadroE1 T1 SW Version 3 0 x 14 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Quadro Status Lines Status Aral MSc 1 E11 Trunk 0 Lines Status ACT sa Caller Party Called Party Party Call duration The Line Status for E1 T1 Trunk displays the list of available timeslots in E1 mode 30 active timeslots both for CAS and CCS signaling types in T1 mode 24 timeslots for CAS signaling and 23 timeslots for CSS signaling type and their settings Route Incoming Call to Allowed Call Type and Timeslot State When Timeslot is in the call information about call direction incoming or outgoing Caller Party Called Party and Call Duration is displayed nadar 4 r A E p i Ts n 7 Cs E b ds ig 77 bat Fr TEU DDD Sette eT i WEEN E1 T1 Channel Usage Statistics link refers to the page where traffic statistic table for E1 T1 channel can be composed lt
152. o loopback used for voice transmission data transmission on the entire trunk All other timeslots are ome The E1 and T1 radio buttons are used to select between E1 and T1 modes The T1 mode enables 24 timeslots and the E1 mode enables 32 timeslots to be used The selection of E1 or T1 enables the Line Code Frame mode Line Build Out Coding Type LoopBackMode and Clock Mode settings These settings are configured to match the E1 T1 settings from the service provider Attention See the Call Routing chapter to ensure that Emo Back modifications to the E1 T1 trunk settings do not lead to broken routes in the Local Call Routing Table Fig 11 75 E1 T1 Settings Edit Entry page QuadroE1 T1 SW Version 3 0 x 49 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Wiii Siini Linera Delegar Sober net Lil LAN Senicos i E 3 Cepygi de nj Trunk 0 E1 Signaling Type CAS mu 3 Edit Farcellpdata Selectall Inverse Selection Timestot Enabled Signaling Type DID Enabled Allowed Call Type Route Incoming Call te E lr E la la la E The Trunk CAS Signaling Settings page lists the available timeslots of the trunk with CAS signaling and their settings Incoming Digits Timeout text field requires a value between 0 and 20000 in milliseconds and is used to define the timeout during which incoming digits from the destination party calling Q
153. oard fi 92 fi 68 o 2 IP Clipboard Fig 11 114 DNS Settings page Cepygi TQuadro225 Address hz po fas fr iP lipboara to fi72 feo ass 254 IP Clipboard Range from WINS o o o fo IP Clipboard Server Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig 11 115 DHCP Settings page for LAN interface 75 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface The DHCP Leased IP Addresses page includes a list of the leased host addresses that are part of the Quadro s LAN For these hosts Quadro acts as a server supplying them with a unique IP address It displays a read only table describing all the leased IP hosts and their parameters The table contains the following columns Main System Users Telephony Internet Uplink LAN Services IP address host IP address assigned by Quadro DHCP Leases MAC address host MAC address provided by the host itself IP Address MAC address Lease start Lease end Hostname Mon May 09 02 28 35 Mon May 16 02 28 35 2005 Lease Start date and time when the leased IP address has eee E di been activated ARE 2005 Mon May 09 14 11 29 EE May 16 14 11 29 005 192 168 198 100 00 50 da cd d6 a9 gt AM DUE J Lease End date and time when the leased IP address has been or will be deactivated Back Hostname hostname provided by the host itself Copyright C 2005 Epy
154. od Quadro is on since last reboot To reset the statistics counters press the Clear button QuadroE1 T1 SW Version 3 0 x 56 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Gain Control The Gain Control settings are used to define the transmit and receive gains For FXS lines Transmit Gain defines the phone speaker volume and Receive Gain defines the phone microphone volume For E1 T1 trunks Transmit Gain defines the level of voice transmitted by Quadro to the E1 T1 network Restore Default Gains and Receive Gain defines the volume of voice received by Main System Telephone Users Telephony Internet Uplink Security LAN Services LC e p VO i j JO GY M19 Gain Control Line 1 Quadro from the E1 T1 network Transmit Gain IN The Gain Control page consists of the Transmit Gain and Receive Gain DE Receive Gain drop down lists for each line that contain allowed gain values which can be set up by the administrator for every E line Transmit Gain o gt Please Note If gain control is configured incorrectly DTMF Receive Gain EN digits may not be recognized properly The gain control settings ae depend solely on the board location country and the phone Save Back type Copyright C 2005 Epygi Technologies Ltd All rights reserved The Restore Default Gains button restores the default values Fl ig 11 85 Gain Control page Call Routing The Call Routing service simplifies the
155. on page Update Policy Selection manipulation radio button group is used to select the operation performed on the selected e Check only for update with this option system will only perform checking of the availability of new suitable configuration and will log corresponding event in the Events table depending on configuration in Events Settings e Check and update immediately with this option system will check the availability and correspondingly update the new configuration and will log corresponding event in the Events table depending on configuration in Events Settings e Check and update immediately without any feedback with this option system will check the availability and correspondingly update the new configuration but will not log any events on this Check now for new update functional button performs manual checking of the availability of new suitable configuration and logs corresponding event in the Events table depending on configuration in Events Settings Update now functional button performs manual checking and update of the availability new configuration and logs corresponding event in the Events table depending on configuration in Events Settings Update now without feedback functional button performs manual checking and update of the availability new configuration and does not log any events on this Download current configuration in a legible format link refers to the Configuration Summary page where necessar
156. only when multiple languages are preinstalled on the device and indicates the system default languages e Language Pack field is present only when custom language pack is uploaded and indicates its version Network Status The Network Status page includes the following information about Interfaces Interface Name lists the Network interfaces available on the Quadro LAN and WAN IP Address lists the IP addresses corresponding to each network interface Subnet Mask lists the subnet masks corresponding to each network interface Properties lists either the MAC address corresponding to each network interface on the Quadro Monitor includes links to survey LAN and WAN traffic correspondingly e Received Bytes e Transmitted Bytes e Received Packets e Transmitted Packets e Received Errors e Transmitted Errors e Received Drop Errors e Transmitted Drop e Received Overrun Errors Errors e Transmitted Carrier Errors e Received MultiCast Packets e Transmitted Collisions Main System Woas Teen hirer eat Uystinik LAH Services Quadro Status General Information Ehini nda DEP Sotw Lange Pack Fig 11 11 Quadro Status General Information page Man Sysal mnm Users boloplrotn hateaneet Uplink e Yy el Quadro Status Network Status h ia 91 Melyn k ua Fig Il 12 Quadro Status Network Status page When opening the corresponding interface statistics window no traffic values are displayed at first Then
157. ook for every Quadro user A simple digit combination can be assigned to any destination phone number T Transfer a service giving a possibility to readdress incoming calls Call Transfer can be conditional with consultation and unconditional without consultation Transmission Control Protocol TCP a connection oriented transport layer protocol that provides reliable full duplex data transmission TCP is part of the TCP IP protocol stack Transmission Control Protocol Internet Protocol TCP IP is a networking protocol that provides communication across interconnected networks between computers with diverse hardware architectures and various operating systems Trunk is a communications channel between two points typically referring to large bandwidth telephone channels between switching centers that handle many simultaneous voice and data signals Trunk Level 1 T1 a high speed 1 544Mb s digital telephone line with the equivalent of 24 individual 64Kb s channels that are joined via time division multiplexing A T1 line can be used to transmit voice or data and many are used to provide connections to the Internet T1 is the North American equivalent of an El line U UDP a connectionless transport layer protocol in the TCP IP protocol stack UDP is a simple protocol that exchanges datagram without acknowledgments or guaranteed delivery requiring that error processing and retransmission be handled by other protocols Un
158. or Ext 11 G726 32 preferred G711u G711a 729a G726 16 G726 24 and G726 40 Codecs for Ext 24 G711u preferred and G711a FAX disabled Force Self Codecs Preference for Inbound Calls disabled Out of Band DTMF enabled for all Attendant Codecs G711u preferred G71 1a G726 16 G726 24 G726 32 G726 40 G729a G723 iLBC FAX support enabled Out of band transport enabled Force Self Codecs Preference for Inbound Calls disabled 80 QuadroE1 T1 Manual Il Administrator s Guide Appendix Glossary Appendix Glossary A Asymmetric Digital Subscriber Line ADSL is a method for moving data over regular phone lines An ADSL circuit is much faster than a regular phone connection and the wires coming into the subscriber s premises are the same copper wires used for regular phone service An ADSL circuit must be configured to connect two specific locations similar to a leased line A commonly discussed configuration of ADSL would allow a subscriber to receive data download at speeds of up to 1 544 Megabits per second and to send upload data at speeds of 128 kilobits per second Thus the Asymmetric part of the acronym Another commonly discussed configuration would be symmetrical 384 kilobits per second in both directions In theory ADSL allows download speeds of up to 9 megabits per second and upload speeds of up to 640 kilobits per second ADSL is often discussed as an alternative to ISDN allowing h
159. ore Default Welcome Message checkbox allows restoring the Auto Attendant default welcome message file if another one has been previously selected If the checkbox is selected the file upload will be disabled Upload new welcome message indicates the file name used to upload a new welcome message The uploaded file needs to be in PCMU wave format otherwise the system will prevent uploading it with the Invalid audio file or format is not supported warning message The system also prevents uploading if there is not enough memory available for the corresponding extension which will cause the You do not have enough space warning Browse opens the file chooser window to browse for a new welcome message file The Download Welcome Message File link appears only if a file has been previously uploaded The link is used to download the audio file to the PC and opens the file chooser window where the saving location can be specified Routing Attendant Welcome Message this group is available for default 00 attendant only and allows updating a welcome message played when Auto Attendant acts in the routing mode i e incoming calls to FXO line or ISDN timeslot are routed to the Routing agent downloading it to the PC or restoring the default one The group offers the following components The Restore Default Routing Welcome Message checkbox allows restoring the routing Attendant welcome message file if another one has been previously selected If
160. ore procedure initialized from the Reset button on the Quadro board this link will keep the following data e Call Statistics e Transfer Statistics e System Events e Feature Keys e Device Registration state QuadroE1 T1 SW Version 3 0 x 18 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Update Configuration The Update Configuration allows to automatically or interactively update Quadro s configuration as well as to download a legible and editable configuration file make necessary changes and upload it back to the system This particularly allows to use parts of the configuration of one Quadro on another Quadro with some changes done prior to uploading the new configuration Service is mainly used by Quadro reseller distributor ISP or carrier Attention It is strongly recommended to consult with technical support center before making changes on this page Incorrect settings here may corrupt current configuration Page consists of the following components Mair System Users Telephony Internet Uplink LAN Services reyi 1 T pN 1 pin Cep g Server and Server Port text fields require IP address or Host TQuadro225 name and the port number of the server configuration will be Update Configuration downloaded from or Info Feedback will be given via the event system Update Method drop down list indicates the connection type ae i used to download the configuration ftp tftp http or htt
161. orwarded If In order to prevent malconfiguration only one rule per service is allowed You can use IP groups to include this field is left empty original port number will be used upon savore P addresses for this rule You should only create rules that are exceptions to the policy forwarding the packet merar Restriction radio buttons Service HTTPS H Action Allowed e Selecting Any blocks or allows all host IP addresses This selection is not present for the Management Access Forward to IP memm psm po pe ANNIE Blocked and Allowed IP List rules Port Translation Ema e Selecting Single IP will require the IP address of the allowed Restriction or blocked host e Selecting IP Mask will require the subnet to be allowed or blocked specified by an IP address and the Maskbits Maskbit examples A F 255 0 0 0 8 VASK 255 255 o o e Pene 255 255 0 0 16 255 255 255 0 24 255 255 255 255 32 Save Back e Group indicates the user defined groups that include IP addresses that ought to be allowed or blocked D fist fio fo 169 IP Clipboard QuadroServiceGroup E Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig 11 105 Filtering Rules Page to add a rule for Incoming Traffic To Add a Filtering Rule 1 Select the Filter link Incoming Traffic Port Forwarding Outgoing Traffic Management Access SIP Access Blocked IP List or Allowed IP List to add a rule for it T
162. p Download all config amp voice data up if the size of voice data is too large In this case to be Upload 8 Restore all config amp voice data able to backup configuration and voice data on the Quadro Use default please remove some user defined system messages by restoring the default ones see chapter Administrators Login Back at Feature Codes or remove some extensions from the User Management table Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig 11 24 Configuration Management page The Upload amp Restore all config amp voice data link opens a page with the Browse button which opens a file chooser to select a backed up file and a Configuration to Upload field requiring the file path to upload and to restore it immediately Pressing Save will restore the selected backup file and delete all current user defined greetings and replace configuration settings The Use Default functional button resets all configuration settings and restores the board s factory default configuration By restoring the default configuration you will replace your current one and reboot the device You will not be automatically redirected to the GUI start page After the successful reboot you will need to enter into the management and login again to access the Quadro s configuration A warning message will ask you to confirm your selection before restoring the default configuration Please Note Unlike the factory default settings rest
163. p about extension specific voice Codecs Extension codec s can be accessed and modified by clicking on the link of the corresponding extension s Codecs The link leads to the Extension Codecs page Add opens the Add Entry page where the type and the number of new extension should be defined Page consists of the following components Extension text field is used to enter a new extension number The extension number is a two digit number If non digit symbols have been entered the error Incorrect Extension no symbol characters allowed occurs If the extension length is shorter than 2 digits the error Incorrect Extensions length will prevent the creation of the extension If an extension with the same number already exists in the User Management table the error Extension already exists will appear Please Note Extension number cannot start with digits 0 8 or 9 Type drop down list is used to select the type of the extension user or attendant to be created Edit opens the Edit Entry page where a newly created user or attendant extension settings might be adjusted To operate with Edit one or more record s have to be selected otherwise an error will occur No records selected The Edit Entry page for user extensions is divided into following areas and requires the data necessary to configure a user extension 1 Extension Settings This group requires personal extension information and has the fol
164. p down list contains the possible time intervals between referrals to the STUN server Ere Back The Keep alive interval text field gives the possibility to select the time interval in seconds for keeping NAT mapping alive Fig Il 68 STUN Parameters page The NAT Exclusion Table page includes a table where all possible IP ranges are listed that allows to exclude some network addresses from being NATed For example if a Quadro user needs to make SIP calls within the local network as well as outside of that network all local IP addresses are required to be excluded from NAT traversal settings by being listed in this table Otherwise a malfunction may occur in SIP operations The NAT Exclusion Table page offers the following input options Each record in the table has its checkbox assigned to its row This checkbox is used to delete or to edit the corresponding record As only one record may be edited at a time an error message appears if none or more than one is selected Each column heading in the table is a link By clicking on the column heading the table will be sorted by the selected column Upon sorting ascending or descending arrows will be displayed close to the column heading Man System Users Tebeqivoary tates ret llar NAT Traversal Settings The Add Entry page includes the following text fields Add opens the Add Entry page where a new IP range can be added Edit opens the Edit Entry page where the IP rang
165. packaging of codewords is used where packing code Emo eac words is starting from the least significant position in the octet Fig Il 63 RTP Settings page QuadroE1 T1 SW Version 3 0 x 43 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface RTP RTCP Port Range for FXS Lines e Min minimal port has to be higher than 1024 and lower than the maximal port range Only even numbers are allowed e Max maximal port has to be lower than 65536 and higher than the minimal port range Only odd numbers are allowed As the specified maximum ports has to be higher than the minimum ports the error message Min port number should be less than max port number will occur if this condition is not met The port range may consist of digits only otherwise the error Incorrect Port Range only Integer values allowed occurs The difference between Max and Min RTP ports should be 50 ports or less according to the system s capabilities otherwise the corresponding warning appears RTP RTCP Port ranges cannot include the defined SIP UDP ports see SIP Settings otherwise an error appears Telephone Event Draft Support enables telephony events transmission according to the draft ietf avt rfc2833bis 04 The checkbox needs to be toggled if the SIP destination party phone or IVR has problems recognizing DTMFs generated by the Quadro Enable RTCP Support enables Real Time Control Protocol support and allows for the RT
166. ported by voice messages Thus they are hidden for external callers Connection Service provides access to all extensions of the Quadro al m IP device without restrictions All Quadro extensions may call each other A dialing the extension number And all external callers using PSTN or IP i An _ calling can reach every Quadro extension dialing Quadro s phone number FXO ISDN p4 SERA and using the Auto Attendant s voice menu to be connected to the desired or EIEI A extension by entering the extension number LA 7 y a Headquarters USA Office Asia P W Call Relay E As the Quadro Auto Attendant is registered at Epygi s SIP server by default it may be used as a kind of private switching center if the Auto FXO ISDN Attendant is routed to the particular telephone line FXO ISDN or A or ETI EMI on E1 T1 as a default user Then it allows e g establishing cost saving g a ey a A long distance calls Via PSTN to the Quadro Auto Attendant e g USA headquarters via IP to the remote Quadro Auto Attendant e g Office FE F w Asia and via PSTN to the desired destination see call codes below 2 O Pr P Access to Call Relay needs authorization Call Codes Available in Auto Attendant For external IP calls addressed to the Auto Attendant or incoming calls from mainline routed to the Auto Attendant or local by dialing the 2 digit attendant extension following key combinations are available to access and manip
167. ps dls epyal Server Port 5060 Enable Version Check checkbox selection enabled version UpdatalMelhod m3 E Enable Version Check verification before configuration is being downloaded Update Interval Selection Attention Disabling Enable Version Check checkbox may KU cause incompatibility problems on the device adate at boot time Update Interval Selection manipulation radio button group is cliUpdate time date scheduled time based 500 used to select the frequency of configuration check update a performed on the Quadro MWeekday based Friday El a a i A Indate Policy Selection e Check Update at boot time with this option new ee ee available configuration will be checked updated each time Check only for upd after Quadro boots Check and update immediately e Check Update manually with this option configuration Check and update immediately without any feedback check upload will be performed only by manual selection Check now for new update Download current configuration in a legible format e Check Update time date scheduled with this option new Update now Upload a legible configuration file dependent on the selected time and or weekday This a Bak He e selection enables Time Based and Weekday Based checkboxes Selecting one or both of them allows to define SEEE EE E E E the time and the weekday when configuration check update will be automatically performed Fig Il 25 Upload Configurati
168. rder to edit or delete them Entering a SIP Addresses correctly Calls over IP are implemented based on Session Initiating Protocol SIP on the Quadro When making a call to a destination that is somewhere on the Internet SIP address must be given SIP addresses have to be specified in one of the following formats display name lt username ipaddress port gt display name lt username ipaddress gt username ipaddress port username ipaddress username Particularly the convenience following combinations can be used for e ipaddress any user from the specified SIP server eusername o a specified user from any SIP server e any user from any SIP server The display name and the port number are optional parameters in the SIP address If a port is not specified 5060 will be set up as the default one The range of valid ports is between 1024 and 65536 A flexible structure of wildcards is allowed In comparison with a wildcard the character stands for only one unknown digit and the character stands for any number of any digits your Please Note Wildcards are available for caller addresses only No wildcard characters are allowed for called party addresses Attention Wildcards are available for caller addresses only for called party addresses no wildcard characters are allowed QuadroE1 T1 SW Version 3 0 x QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User
169. re TX and after RX If bit is set to 1 the router inverts it before transmission and after the receipt End of DNIS l 15 checkbox is used to enable End of DNIS service Collect Call checkbox is only available when Brazil is selected in the Country drop down list on the previous page of the wizard and when the PBX attached to the Quadro supports this feature When this checkbox is selected and in case of incoming calls always the called destination will pay for the call Option is particularly applicable when calling from Previous He Cani Help the mobile phone Checkbox should be selected when the os appropriate feature is enabled on the PBX Fig 1 81 CAS Signaling Wizard Page 5 Group B Support manipulation radio button group is present only when R2 signaling selected from Signaling Type drop down list on the previous page is different from R2 DTMF and is used to enable disable the Group B Support The Group B Support manipulation radio button group offers following selection e Enable selection enables Group B Support both answer and busy recognitions are performed and requires defining Answer Signal and Busy Signal parameters e Partial Enable selection partially enables Group B Support only answer recognition is performed and requires defining the Answer Signal parameter e Disable selection disables Group B Support and requires defining the Answer Signal parameter QuadroE1 T1 SW Version 3 0 x 52
170. registration Remote Testing remote connection from the Epygi Support office to the customer s Quadro for testing and or for troubleshooting Router A device that determines the next network point to which a data packet should be forwarded enroute toward its destination The router is connected to at least two networks and determines which way to send each data packet based on its current understanding of the state of the networks it is connected to Routers create or maintain a table of the available routes and use this information to determine the best route for a given data packet RSA is an asymmetric key system lt must be available on both sides of the VPN and generates on each side a different pair of keys a private and a public key S Security Parameter Index SPI is an index to keep VPN tunnels distinct A security association is defined by destination protocol and SPI Without the SPI connections to the same gateway using the same protocol would not be distinguishable Session Initiation Protocol SIP is an application layer control protocol that can establish modify and terminate multimedia sessions or calls SIP is increasingly used for Internet telephony signaling in gateways PC phones softswitches and softphones but it is not limited to Internet telephony and can be used to initiate and manage any type of session including video interactive games and text chat Signaling a process of sending a transmission si
171. rmation about SIP registration states for them addresses of SIP servers where they are registered if so registration date and time as well as SIP registration names By clicking on the row heading the table will be sorted by the selected column Upon sorting ascending or descending arrows will be displayed next to the column heading The links inside the table link you to the User Management Edit Entry page where the extension s SIP registration settings may be altered The Detected Connection Type field displays the connection type Quadro currently is acting in direct connection or behind NAT If Quadro is acting behind NAT the NAT machine IP address is also displayed H323 Registration Status The SIP registration Status is a table displaying the H 323 registration status of the Quadro extensions The table contains a list of all the registered extensions of Quadro information about H 323 registration states for them addresses of H 323 gatekeepers where they are registered if so registration date and time as well as H 323 registration names By clicking on the row heading the table will be sorted by the selected column Upon sorting ascending or descending arrows will be displayed next to the column heading The links inside the table link you to the User Management Edit Entry page where the extension s H 323 registration settings may be altered The Detected Connection Type field displays the connection type
172. roE1 T1 has one available line and only one active extension can be configured Attendant extensions are dedicated to the IVR system on the Quadro which is used by the callers to reach Quadro s users use remote access and call relay services lt is possible to create Auto Attendants with the custom scenarios By default Quadro has one Auto Attendant extension 00 which is undeletable The Extensions table is a list of all extensions and their parameters Main System Users Telephony Internet Uplink LAN Services e e p V g E e quadro184 User Management Add Edit Delete Selectall Inverse Selection Extension Display Name Attached Line SIP Address H323 Address Call Relay Codecs Attendant 79523200 sip epygi com 5060 00 PCMU GW Attendant 77 sip epygi com 5060 77 h323 epygi com 17 19 PCMU A ad A TT G User Line 1 23 11 gk epygi com 1719 Yes WWARNING password is empty PCMU GW User2 None S6 gk epygi loc 1 719 Yes WWARNING password is empty G726 32 Gwy User3 None ri 565441 gk epygi loc 1719 No Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig Il 45 Users Management page QuadroE1 T1 SW Version 3 0 x 30 QuadroE1 T1 Manual II Administrator s Guide The following columns are present in the table Extension lists the 2 digit user or attendant extensions on the Quadro This number is used for internal PBX calls Display Name indicates an optional display name to identify t
173. rom the SIP Registration Settings page is inaccessible If the connection with the primary SIP server fails Quadro will automatically start sending SIP messages to the Secondary SIP Server and will switch back to the primary SIP server as soon as its connection is reestablished The SIP Advanced Settings page consists of the following Main System Users Telephony Internet Uplink LAN Services Cepygi componenis TQuadro225 UserlD requires an identification parameter to reach the SIP server lt should have been provided by the SIP service SIP Advanced Settings provider and can be requested for some SIP servers only for iia EA others the field should be left empty M Send Keep alive Messages to Proxy Send Keep alive Messages to Proxy enables the SIP Timeout 60 dd registration server accessibility verification mechanism Outbound Proxy Timeout indicates the timeout between two attempts of SIP Host address HBMABZO registration server accessibility verification If no reply is received from the primary SIP server within this timeout the an Eas Secondary SIP server will be contacted When the primary SIP Secondary SIP Server server recovers SIP packets will be sent to it once again Host address sipepygicom A group of Host address and Port text fields respectively Port s080 require the host address IP address or the host name the Outbound Proxy for Secondary SIP Server port number of the Outbound Proxy Secondary SIP Se
174. rver Host address S and the Outbound Proxy for the Secondary SIP Server i These settings are provided by the SIP servers providers and ds ra are used by Quadro to reach the selected SIP servers TP priority level medium RTP Priority Level drop down list is used to select the priority sa HET low medium or high of RTP packets sent from corresponding extension RTP packets with higher priority will be preceded first in case of heavy traffic Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig IIl 105 Extension Advanced SIP Settings page H323 Advanced Settings The H323 Advances Settings page is used for the H 323 gateway settings configuration to allow Quadro extension to use services provided by the H 323 gateway Depending on the H 323 gateway configuration it can provide call routing services to the different type of networks e g PSTN QuadroE1 T1 SW Version 3 0 x 37 QuadroE1 T1 Manual Il Administrator s Guide The UserID Alias Name text field requires an identification parameter to reach the H323 Gatekeeper It should be provided by the H323 service provider and can be requested for some H323 Gatekeepers only for others field should be left empty The Address text field requires the IP address or the host name of the H 323 gateway The Port text field requires the port number of the H323 gateway The Dial Access Plan text field requires a service identification number H323 gateway provi
175. s Voice mail a brief message that external users can leave for the Quadro users in the event that nobody answers the call Voice Mail System VMS a feature providing the possibility of leaving brief voice messages at the unavailable or busy Quadro extension s mailbox Voice mailbox is the mailbox where voice mails are collected Voice message help messages that are played to the user giving a hint on how to manipulate the menus within Quadro using the phone handset Voice Over Internet Protocol VOIP technology used to transmit voice conversations over a data network using the Internet Protocol The ability to carry normal telephony style voice over an IP based internet with POTS like functionality reliability and voice quality VPI parameter used to configure ATM settings usually given by the Internet provider W Wide Area Network WAN a communications network used to connect computers and other devices across a large area Windows Internet Naming Service WINS a database with all PC hostnames and IP addresses connected to them in the TCP IP environment QuadroE1 T1 SW Version 3 0 x 85 QuadroE1 T1 Manual Il Administrator s Guide About this Administrator s Guide Appendix Software License Agreement EPYGI TECHNOLOGIES LTD Software License Agreement THIS IS A CONTRACT CAREFULLY READ ALL THE TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT USE OF THE QUADRO HARDWARE AND OPERATIONAL SOFTWARE PROGRAM IND
176. s Total Duration Maximum Duration Average Duration and Minimum Duration statistics are displayed on top of the table The Call Statistics Successful Calls Missed Calls and Nonsuccessful Calls pages consist of the general information on successful missed and unsuccessful calls search fields and the calls table The search components are as follows The From and To text fields are used to search by date and time The data has to be entered in either of the following formats dd mm yyyy hh mm ss or dd Mon yyyy hh mm ss The time criteria is optional From requires an earlier date and time than the To field If the entered data does not meet this condition the error message Minimal date should be less than maximal date prevents statistics filtering The From and To drop down lists are used to search by duration The duration has to be selected from the list values The From field has to indicate a shorter duration than the To field If the inserted data does not meet this condition the error message Minimal duration should be less than maximal duration prevents statistics filtering Calling Phone and Called Phone respectively require the caller and called party s SIP address see chapter Entering a SIP Addresses correctly extension or PSTN number as search QuadroE1 T1 SW Version 3 0 x Main System Users Telephony Internet Uplink LAN Services Cepysi TQuadro225 Call Statistics Statistics Settings s Misse
177. s lt is used to add new services with the appropriate settings protocol type and port range New services can be used to add a restriction or permission by defining a new filtering rule TQuadro225 Service Pool Configuration Add opens the Add New Service page where new services may Add Edit Delete Selecta Inverse Selection be added Service tt stst S Protocol Port Range wall Nita JDP 121 1333 except for the service name can be modified This page includes a the same components as the Add New Service page To operate d ade Sead oP with Edit only one record may be selected otherwise an error will Back occur One row must be selected Copyright C 2004 Epygi Technologies Ltd All rights reserved Fig 11 106 Service Pool page Main System Users Telephony Internet Uplink LAN Services e e p 7 g S TQuadro225 Service Pool Configuration Add Service Name MyService The Add page is used to add new services and includes the Protocol ror E following text fields and buttons Port Range Service Name requires a name for the service that ought to be Min 5123 added ve Protocol includes a list of possible protocols to be selected _Save _ Back Port Range requires a port range for the defined service Copyright C 2004 Epygi Technologies Ltd All rights reserved Fig 11 107 Service Pool Page to add a new Service To Add a new Service 1 Select the Manag
178. s traffic The rules here allow or deny systems on the Internet to SS an reach the services of Quadro s LAN NAT service should be Manage User Defined Services enabled on the Quadro to provide the possibility of Port Manage IP Pool Groups Forwarding in the Incoming Traffic Port Forwarding filtering Packet Filter rules The Port Forwarding function will be unavailable if NAT is disabled on the Quadro View all configured rules No changes are allowed in this mode The Outgoing Traffic filter is for outgoing traffic The rules here State Service Action RestrictedIP Redirect to allow or deny Quadro s LAN users to reach external services mn mabled A Allowec 10 20 198 81 Management Access is used to enable management access to era ici E Blocked 182 21 143 62 the Quadro from the Internet A host on the Internet can be allowed to reach the Quadro m Allowec A ny m Any SIP Access is to allow or deny the SIP access to or from the particular SIP servers SIP hosts or a group of them The SIP Access filtering rule may prevent or allow incoming or outgoing SIP calls to or from specified SIP server s or host s 192 168 70 10 Group QuadroGroup When Blocked IP List is used traffic from specific hosts may be blocked no matter what services are opened in the other filters NO traffi
179. s Agreement are found to be invalid or unenforceable in any respect the validity and enforceability of the remaining provisions shall not be affected Governing Law This Agreement shall be governed by and construed in accordance with the laws of the state of Texas without regard to choice of law provisions that would cause the application of the law of another jurisdiction Attorneys Fees In the event of any litigation or other dispute arising as a result of or by reason of this Agreement the prevailing party in any such litigation or other dispute shall be entitled to in addition to any other damages assessed its reasonable attorneys fees and all other costs and expenses incurred in connection with settling or resolving such dispute If you have any questions about this Agreement please write to Epygi at 6900 North Dallas Parkway Suite 850 Plano Texas 75024 or call Epygi at 972 692 1166
180. sage will inform that the defined Access Code already exists in the Local Call Routing table or causes a conflict with entries already in the Local Call Routing table In this case when proceeding the VoIP Carrier Wizard existing entry in the Local Call Routing table will be automatically overwritten by the new M Failover to PSTN Previous Next Cancel Help settings Copyright C 2005 Epygi Technologies Ltd All rights reserves QuadroE1 T1 SW Version 3 0 x 64 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface RADIUS Client Settings The RADIUS Remote Authentication Dial In User Service specifies the RADIUS protocol used for authentication and authorization to differentiate to secure and to account for the users The RADIUS Server gives an extra possibility for caller from through Quadro to pass authentication to be able to dial the specific number When RADIUS client is enabled on the Quadro any caller that dials routing pattern with Authentication amp Accounting option selected See Local Call Routing table will primarily pass authentication locally through Local AAA Table and if local authentication failed will pass additional authentication on the RADIUS Server This can be accomplished by caller s number automatic detection or a customizable login prompt where caller is expected to enter username and password Transactions between the client and the RADIUS server are
181. sal for the SIP traffic hence any incoming and outgoing SIP messages from and to the Quadro will be routed through the NAT PC Use NAT Traversal for H323 checkbox applies to all pages and is used to enable NAT traversal for the H 323 traffic hence any incoming and outgoing SIP messages from and to the Quadro will be routed through the NAT PC The SIP Parameters page is used to configure NAT specific settings for SIP and offers two independent group of settings UDP Parameters Manipulation radio buttons allow to select the type of connection over NAT Selecting Use STUN will switch to automatic discovery of Mapped settings for the SIP UDP traffic over NAT STUN settings are configured on the STUN parameters page see below Mim System ES Dekap CEUTE LAH Senaces Cepve Selecting Use Manual NAT Traversal allows to define NAT Traversal Settings manually the mapped settings for the SIP UDP traffic over NAT Mapped Host requires the IP address of the mapped host for SIP UDP traffic over NAT Mapped Port requires the port number on the mapped host for the SIP UDP traffic over NAT PeClinbowd IP Gipinand TCP Parameters Mapped Host requires the IP address of the mapped host for SIP TCP traffic over NAT Sam 53 Mapped Port requires the port number on the mapped host AE e for the SIP TCP traffic over NAT Fig Il 65 SIP Parameters page QuadroE1 T1 SW Version BM QuadroE1 T1 Manual Il Administrator s Guide
182. standard single line telephones telephone lines and access to the PSTN Local Area Network LAN a short distance data communications network typically within a building or campus used to link computers and peripheral devices under some form of standard control Login the procedure of identifying a user with a username and a password to enter into the protected field M Many Extensions Ringing a Quadro service that allows configuring several users over Quadro to ring simultaneously when a specific call arrives Media Access Control MAC Address the address for a device as it is identified at the Media Access Control layer in the network architecture Media Access Control MAC Layer is one of two sublayers that make up the Data Link Layer of the OSI model The MAC layer is responsible for moving data packets to and from one Network Interface Card NIC to another across a shared channel Media Gateway a generic class of products grouped under the Media Gateway Control Protocol MGCP A major function of the media gateway is simple IP TDM conversion under the control of a softswitch Name server a directory service that provides a mapping between a resource s global name and its physical location in the network QuadroE1 T1 SW Version 3 0 x 83 QuadroE1 T1 Manual Il Administrator s Guide Appendix Glossary Network Address Translation NAT is used to allow LAN devices that do not have their own static IP addresses to
183. state Fig 11 99 PPP Dial Settings page Advanced PPP Settings The Advanced PPP Settings are used to enable disable certain parts of the negotiation process during connection establishment These settings are available only if Quadro has a PPPoE WAN interface Attention Disabling any of the services below may cause problems when establishing a connection up to complete connection failure The default settings should be changed only if the ISP Internet Service Provider requires it explicitly or if the peer system has problems with one of the services listed below More information about these services can be found at http www protocols com pbook ppp htm QuadroE1 T1 SW Version 3 0 x 67 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface The Advanced PPP Settings page offers a group of checkboxes Enable automatic PPP restart at checkbox is used to select the time when PPP connection will be automatically restarted Checkbox selection enables LCP echo failures text field that indicates the number of LCP echo failure packets received before the PPP connection will be considered as dead and will be restarted Disable CCP Compression Control Protocol negotiation this option should only be selected if the peer system is not working properly e g not accepting the requests from the PPPD Point to Point Daemon for CCP negotiation Main System Users Telephony Internet Uplink LAN Services Cepygi
184. t Delete Move up Move down The SNTP Servers table lists all defined NTP Servers SNTP Server Add functional button opens an Add NTP Server page where a Bele eye new NTP server can be defined This page offers the NTP itp 1 epygi com Server radio buttons that are used to choose between a manual me esec com au and a predefined NTP server olling interval E hour s Manual requires the NTP servers FQDN Full Qualified Domain Name or its IP address Predefined is used to select the NTP server s host Copyright C 2004 Epygi Technologies Ltd All rights reserved address from the drop down list where the most common Pig eo crime ane Date oetlngs page NTP servers are listed The Move Up and the Move Down functional buttons are used Main System Users Telephony Internet Uplink LAN Services Ce VV ei to sort NTP servers in the order they need to be accessed If the P a NTP server on the first position in the SNTP Servers table does Add SNTP Server ee not answer NIP server on the next position will try to be reached NTP server Please Note Add another NTP server to the list if you feel e manual defined NTP servers are not functional i e the Quadro s date time is not being updated automatically predefined ftpaikansasnet kansas US Polling Interval indicates the time interval for the periodical Save Back synchronization between timeserver and Quadro It counts in hours Copyright C 2004 Epygi Tech
185. t extension to be used to access the Call Relay service in the Quadro s Auto Attendant It is recommended to define a proper and non empty password when enabling this feature in order to protect the Call Relay service from an unauthenticated access SIP Registration Settings This group requires the SIP registration settings for the extension and requires the following fields to be filled in Registration User Name requires a user name for the extension registration on the SIP server The registration user name needs to be unique on the SIP server and is being displayed on the called phone whenever performing an IP call Registration Password indicates the password for the extension registration on a SIP server Confirm Registration Password is used to confirm the password If the entered password does not correspond to the one given in the Registration Password field the error will appear The passwords do not match Please try again Registration SIP Server indicates the host address of the SIP server The field is not limited regarding symbol usage and length as it can be either an IP address e g 192 168 0 26 or a host address e g sip epygi com Registration SIP Port indicates the host port number to connect to the SIP server The SIP server port may only contain digit values otherwise the error message SIP Server Port is incorrect will be displayed when applying the extension settings If the SIP server port is not specified Q
186. ter an extension on the SIP or Routing servers or cannot reach an NTP server it raises only one event for the entire period the action has failed but continues to try When the required action is successful Quadro raises an appropriate message QuadroE1 T1 SW Version 3 0 x 22 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface The page Edit Event Settings offers the following input Main System Users Telephony Internet Uplink LAN Services Ce VVO options PYS TQuadro225 Application displays the application the event refers to Edit Event Settings Multiple is shown here if more than one event has been selected for the action assignment Application SYSTEM Name usb Name displays the name of the event Multiple is shown here i i if more than one event has been selected for the action Description A USB device has been un plugged assignment Description displays additional information about the event Multiple is shown here if more than one event has been selected for the action assignment Action offers radio buttons to choose one of the actions to notify the Quadro administrator whenever the selected event s takes place Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig 11 30 Edit Event Settings page To Assign an Action to the Event Select the checkbox of one or more events to assign an action to them Press the Edit button The Edit Event
187. the administrator Main Menu page if any new system events exist The link leads to the Events page that can also be accessed from the System menu The list of Users currently logged into the system is seen in the lower right corner of the Administrator s Main Menu Information about the IP address of a user the username used to log in and the time until the next automatically logout is provided herein The idle session timeout is to 20 minutes If no action is performed during that time user will be automatically moved to the Login page and will be requested to login again The link Refresh in appears in the lower right corner beside the field displaying the number of seconds until the next refresh It is used to perform a manual reload of the page If a page with a Refresh counter is left open the session time out counter will be updated periodically and the logout timeout will never expire The current version of the Quadro s firmware and of its boot loader is shown in the lower right corner of the administrator s main menu followed by the list of users currently logged into the system Information about IP addresses users accessed Quadro from the username of the logged in user and the time until the next automatic logout is provided here The idle session timeout is set to 20 minutes If no action is done during that time the user automatically will be moved to the login page and will be requested to login again QuadroE1 T1 SW Version 3 0 x 5
188. the checkbox is selected the file upload will be disabled Upload new Routing welcome message indicates the file name used to upload a new welcome message The uploaded file needs to be in PCMU wave format otherwise the system will prevent uploading it with the Invalid audio file or format is not supported warning message The system prevents uploading also if there is not enough memory available for the corresponding extension This will cause the You do not have enough space warning Browse opens the file chooser window to browse for a new routing welcome message file The Download Routing Welcome Message File link appears only if a routing welcome message has been previously uploaded The link is used to download the audio file to the PC and opens the file chooser window where the saving location can be specified Friendly Phones the Edit Authorized Phones Database link refers to the Authorized Phones Database page where trusted external phones are listed If they are part of the Quadro Authorized Phones database external SIP or PSTN users are free to access the Quadro Auto Attendant services without passing the authentication When adding a friendly phone to the list an existing extension has to be chosen whose parameters extension number and password as well as SIP H 323 and Speed Calling Settings will be used automatically for the trusted caller access of the Quadro Auto Attendant A direct connection to the Call Relay menu can
189. tic route with these settings AA To Add an IP Policy Route Select the IP Policy Routes link on the Routing Configuration page Press the Add button on the IP Policy Routes page The Add Entry page will appear in the browser window Specify the policy routing rule priority in the Priority text field Enter the packet source IP address and subnet mask in the From text fields Use the IP Clip button to select a previously entered IP address Enter the router IP address into the Via IP Address To text fields Press the Save button to make the policy route with these settings A QuadroE1 T1 SW Version 3 0 x 17 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Configuration Management The Configuration Management assists the administrator to manage the system configuration settings and voice data i e to backup and download the settings to the PC and then to upload and restore them back to the Quadro Additionally this page gives a possibility to restore the factory default configuration settings The Backup amp Download all config amp voice data link Main System Users Telephony Internet Uplink LAN Services C epyg i generates a backup file with all configuration settings and 7 user uploaded greeting messages and opens a file chooser window for immediate download to the user PC TQuadro225 Configuration Management Attention Configuration and voice data cannot be backed Backup am
190. to device View generated configuration button becomes available once legible configuration generation is over and is used to view the generated file directly in the browser Upload a legible configuration file link refers to the page where configuration file can be uploaded in text format Browse button in the opened page is used to browse the certain legible configuration file to be uploaded and updated to the system Configuration files to be uploaded should be in the txt format otherwise system error occurs Configuration file upload progress will be displayed in the area below Events The Events page shows two tables and displays all system events that have occurred in one table and event settings in the other Main System Users Telephony Internet Uplink LAN Services e e p y g i S TQuadro225 Quadro4x Management Refresh in 562 seconds Active Calls The System Events page may be accessed with Events link Call Start Time Call Duration Calling Phone Called Phone from the main menu It lists information about system events that eae ae NACEN 06 May 2005 14 55 20 2 min 18 sec have occurred on Quadro When a new event takes place a record is added to the System Event table and a warning Please check your pending events appears at the bottom of all management pages 06 May 2005 14 57 29 9 sec For test lt 222721 sip epygi loc gt The system events and the warning message are visible only for the admi
191. tomatically via The Assign Manually radio button switches to the manual e nese mentally IP Address ez fies fs 235 l a adjustment of IP settings This selection requests the following parameters SubnetMask s pss pss o Cir cClipboard IP Address requires the IP address for the Quadro WAN interface SN M2 Jie F le ION Subnet Mask requires the subnet mask for the Quadro device WAN interface Previous Cancel Default Gateway requires the IP address of the router all packets are sent to for example the router of the provider Copyright C 2005 Epygi Technologies Ltd All rights reserves Fig Il 9 Internet Configuration Wizard WAN IP Configuration page Main System Users Telephony Internet Uplink LAN Services e e p VO j E 4 F TQuadro225 Internet Configuration Wizard WAN Interface Configuration The WAN MAC Address Configuration page may be used to modify the MAC address of the Quadro This might be necessary if the ISP Internet Service Provider requires a certain MAC address RUE Pe Cross anit for example for authentication The page offers the following nis 00 f3 b0 02 25 04 components MAC Address Assignment manipulation radio buttons Gia e This Device turns to the default MAC address of the Quadro Maximum Transfer Unit MTU e User Defined requires user defined MAC Address MTU ERIE Bytes MTU drop down list allows to select the maximum packet size on the Ethernet in
192. uadro will access the SIP server through the default port 5060 Registration on SIP Server enables the SIP server registration option If the extension has already been registered at some SIP server its IP address will be displayed in brackets The Advanced Settings link appears only in the Edit Entry page and leads to the SIP Advanced Settings page where the Outbound Proxy Secondary SIP Server and Outbound Proxy for the Secondary SIP Server and other settings can be configured H323 Registration Settings Enable H323 checkbox enables H323 protocol support on the extension If this feature is enabled corresponding extension is free to accept and place H323 IP calls Registration User Name Type drop down list is used to choose the type of the H323 registration user name e164 H3823ID URL or Email Registration User Name requires a user name for the extension registration on the H323 gatekeeper Depending on the H323 Registration User Name Type selected in the list above Registration User Name inserted in this field may contain different characters for e164 user name type digit characters allowed only H323ID user name type allows any characters for the registration user name URL registration user name requires IP address or the hostname while Email registration user name requires an email address The registration user name needs to be unique on the H323 gatekeeper and is being displayed on the called phone whenever performing an IP call
193. uadro will be collected before being applied as an incoming called number Signaling Standard drop down list is available only in E1 mode and is used to select the connection signaling standard Force Update functional button is used to apply immediately the new settings on the selected timeslot s This will force the timeslot s to be restarted and any active connection on the selected timeslot s will be interrupted oi DE Go B 4 Enable Disable functional buttons are used to enable disable the selected timeslot s Doooo Select one or more timeslots and click on Edit to open the CAS Signaling Wizard that guides through the key configuration parameters specific fo ihe timeslot Fig Il 76 Trunk CAS Signaling Settings page The CAS Signaling Wizard offers a possibility to configure the selected timeslot s and provides a variable group of parameters depending on the E1 T1 trunk configuration Man Syetemn Usa Telephony inierrel Upik LAM Services Cepyzi CAS Signaling Wizard DID Service Settings Ga Hai CAS Signaling Wizard Page 1 provides a possibility to enable the DID Direct Inward Dialing Service on the timeslot s Fig Il 77 CAS Signaling Wizard Page 1 QuadroE1 T1 SW Version 3 0 x 50 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface CAS Signaling Wizard Page 2 allows to configure Man Syse Uses Telephony internet Uplink LAN Services epygi
194. ulate within Auto Attendant services Incoming call to Auto Attendant Services or dial locally Keys Extensions Menu establishing a connection to an extension on the called Quadro already in Call Relay Menu mainly for external calls IP FXO or IP ISDN local calls are allowed too 9009 Service allows to avoid hanging up and redo the entire dialing if Quadro detects an error in the dialed number or the user decides to cancel the call and start a new one Entering the combination the call will be interrupted and the user will get an invitation to make a new one This is applicable during dialing after the ring tone has started and after the call has been established Attention This feature is available when accessing the auto attendant from the PSTN line for IP or local calls and if calling to PSTN through the Auto Attendant It is not available if you have to go from the first auto attendant to a second one to reach the called party Quits the Auto Attendant and starts a dial tone De QuadroE1 T1 SW Version 3 0 x 78 QuadroE1 T1 QuadroE1 T1 Manual Il Administrator s Guide Appendix System Default Settings Issue Admin Settings Quadro Hostname LAN IP Address DHCP Server Regional Settings Time Date Settings WAN Interface Protocol WAN Interface Bandwidth WAN IP Mac Address DNS Server Mail Settings Firewall NAT Filtering Rules Event Settings Call Statistics SIP Settings H
195. ure or in the phone s manual Problems with the ringer might occur if the ringer type selected here does not correspond to the one supported by the phone Please Note The supported ringer type can be found on the phone bottom in the Ren x xN value where N is the ringer type supported by the phone e g if N A the TypeA ringer type should be selected if N B the TypeB amp Z ringer type should be selected The Enable off hook Caller ID checkbox enables Caller ID transmission to the phone in the off hook state attached to the certain line Service is applicable to the phones supporting the Call Waiting Caller ID feature Information on the Caller ID system Caller ID is a service identifying the caller when performing a call or sending a voice mail and notifying the called party about the identity of the caller Caller ID service is available only for phones with a display to show that information Two types of Caller ID notification are available on Quadro FSK and DTMF FSK Standard The FSK standard supports caller ID indication either with the phone handset on hook or if the called party is already busy with another call or operation handset is off hook For internal calls caller ID notification in FSK can show up to two lines of identifiable parameters on the called phone s display The first line shows the callers extension number The second line shows the caller s nickname if indicated in the configuration For external IP cal
196. used to add groups of IP addresses that have the same restriction criteria Whenever adding a new filtering rule groups may be used instead of several IP addresses IP Pool Configuration offers the following components View makes hidden groups visible Hide makes group members hidden and adds the HIDDEN comment in the member column Add opens the Add Group page where a new group may be added This page consists of the Group Name text field requiring the group name and the Group Description text field requiring the optional group description as well as standard Save and Back buttons to apply or abort changes Edit opens the Edit Group page where the service parameters can be modified It provides the same components as the Add Group page To operate with Edit only one record may be selected otherwise an error will occur One row must be selected Please Note Changing a group name will also change the references to this group including groups where this group is a member of and all affected filter rules enabled and disabled ones in all chains Clicking on the Group name will display an IP Pool Group Configuration page with the Members list for the current group The IP Pool Group Configuration page displays a list of all the added member IP addresses for the selected group It offers the following components Current Group provides read only information about the current group name the members are listed for Ad
197. vailable Codecs instead of the drop down menu Main Sete Usos Telophony heer ied Uplink LAM Seavaces Extension 11 Codecs Sune Back Fig Il 53 Extension Codecs list Main System Users Telephony Internet Uplink LAN Services C epygi TQuadro225 Extension 11 Codecs Add Entry Save Back Copyright C 2005 Epygi Technologies Ltd All rights reserved Fig Il 54 Extension Codecs Add Codec page The Move Up Move Down buttons are used to move the selected codec one level up down in the table QuadroE1 T1 SW Version 3 0 x 38 QuadroE1 T1 Manual II Administrator s Guide Administrator s Graphical User Interface The Out of Band DTMF Transport checkbox enables DTMF code transmission in parallel with the voice stream The destination receiving the DTMF code will play it locally if it supports the feature This is helpful to avoid DIMF s loss upon bad traffic This feature is valuable for all codecs but it is especially recommended to enable it in case low bit rate codecs G729 G723 G726 16 etc are selected Enable FAX Support checkbox enables the FAX tone detection and the T 38 codec support for the FAX transmission from to the Fax Machine Fax modem attached to the line T 38 Invite Only checkbox is available when FAX support is enabled and restricts connection establishment to T 38 codec for the corresponding extension i e only T 38 codec will be used Attention Selecting the T 38 Invite
198. ve Lines column on the Lines table on the Line Settings page Press on the line number link from the Line Settings table The Line Settings Line page will appear in the browser window Use the Caller ID drop down list to select the caller ID detection system mode corresponding to the phone type Enable Dialing Prefix With Caller ID checkbox if needed Configure Remote Party Disconnect Indication parameters by selecting the corresponding checkboxes Define a Ringer Type from the corresponding drop down list Enable Off hook Caller ID if needed Press the Save button on the Line Settings Line page to save the caller ID system and other line specific configuration settings id al ad a Loopback Settings The FXS Lines Loopback Settings page is used to configure the lines for voice loopback diagnostics When loopback is enabled on the line any incoming calls to the corresponding line will be automatically picked up on the first ring and any voice towards the line will be automatically sent back to the caller i e caller will hear themselves in the handset Loopback Timeout gives a possibility to limit the voice loopback diagnostics duration i e caller will be disconnected from the Quadro when the Loopback Timeout expires The FXS Lines Loopback Settings page shows the only table where all FXS lines of the Quadro are listed Here loopback diagnostics may be enabled disabled and the Loopback Timeout can be adjusted for FXS lines Main Eydem
199. y Internet Uplink LAN Services e e p y g SA TQuadro225 VoIP Carrier Wizard Select VoIP Carrier VoIP Carrier Vonage Description myvolPprovider VoIP Carrier Wizard Page 1 provides a possibility to describe VolP carrier When Vonage is selected in VoIP Carrier drop down list SIP Server and Port will be already predefined in the next page Manual selection allows to set up the VoIP Carrier settings manually Prenna Cancel Description field allows to insert an optional description of the EE E a eS VoIP Carrier Fig 11 94 VoIP Carrier Wizard page Main System Users Telephony Internet Uplink LAN Services Cepy gi TQuadro225 VolP Carrier Wizard VolP Carrier Settings VolP Carrier Common Settings Account Name quadro_user Password pee o E Confirm Password peme o SIP Server sphone voprvonage ne SIP Server Port ET VoIP Carrier Advanced Settings M Use RTP Proxy User ID asin102 sib21 aaa_ VoIP Carrier Wizard Page 2 is used to define VoIP Carrier M Send Keep alive Messages to Proxy Settings Page contains following components meau nn cc Outbound Proxy Host Address sip outbound com 1 VolP Carrier Common Settings Account Name text field requires a username for authentication on the defined SIP server Port sat Password requires a password for authentication on the Secondary SIP Server defined SIP server Host Address epygioutbound sip com Confirm Password requires a password confirmation I
200. y configuration part or a complete configuration can be defined and downloaded or viewed QuadroE1 T1 SW Version 3 0 x 19 QuadroE1 T1 Manual Il Administrator s Guide Administrator s Graphical User Interface Configuration Summary page is used to define the necessary configuration part and to download it to PC or to view it directly in a a in Cepysi the browser P Configuration Summary In the text field on this page configuration part need to be downloaded should be specified Pressing Start generate a Gepecabiny global legible configuration legible configuration file will start parsing the configuration Iveraring through che sduiniscrator configuration i i A ayavicacd invokes ayeinera structure of the device Progress will be seen in the area below a ieee ee ayawic cd invokes Pegional Cancel generation process button appears immediately Seer eae eee ey configuration generation procedure starts and is used to stop it pene Sees Download generated configuration button becomes available once legible configuration generation is over and is used to download the generated file to the PC in the plain text format Necessary changed can be done in the downloaded configuration file and then uploaded back to the system Carte ds Fig 11 26 Configuration Summary page Attention Make sure the changes you have done in the downloaded legible configuration file are valid and will not corrupt the system when being uploaded back
201. y manner that violates applicable domestic or foreign law You are responsible for compliance with all domestic and foreign laws governing Voice over Internet Protocol VoIP Calls U S Government Restricted Rights The Licensed Materials are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraphs c 1 and 2 of the Commercial Computer Software Restricted Rights clause at 48 C F R section 52 227 19 or subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 as applicable Entire Agreement It is understood that this Agreement along with the Quadro Installation Guide and User s Manual constitute the complete and exclusive agreement between you and the Licensor and supersede any proposal or prior agreement or license oral or written and any other communications related to the subject matter hereof If one or more of the provisions of this Agreement is found to be illegal or unenforceable this Agreement shall not be rendered inoperative but the remaining provisions shall continue in full force and effect No Waiver Failure by either you or the Licensor to enforce any of the provisions of this Agreement or any rights with respect hereto shall in no way be considered to be a waiver of such provisions or rights or to in any way affect the validity of this Agreement If one or more of the provisions contained in thi
202. zation call routing and control signaling Additional features may include interfaces to external controllers such as gatekeepers or soft switches billing systems and network management systems IP PBX an enterprise based IP data network device that switches VoIP telephone traffic IP Telephony a technology that allows voice phone calls to be made over the Internet or other packet networks using a PC via gateways and standard telephones IPSec is used to provide security for transmission of sensitive information over unprotected networks such as the Internet IPSec acts at the network layer protecting and authenticating IP packets between participating IPSec devices peers such as Cisco routers J Jitter Buffer the buffer that collects incoming packets to place them in the right order If the network has a high delay variation increasing the Jitter Buffer can improve the audio quality but this also increases the delay L LED Light Emitting Diode A semiconductor device that emits visible light when conducting current Has replaced incandescent lamps as indicators in most electronic equipment Lifeline POTS a voice telephone line that works even if electricity is cut off at the customer premises since the line is powered from emergency backup at the central office Multiple lifeline POTS lines can be delivered on one copper pair with the use of a digital line powered pair gain system A basic telephone service supplying

QuadroE1/T1 Manual II: Administrator`s Guide

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