Alcatel-Lucent OmniTouch™ 8002/8012 DeskPhone OmniPCX
Contents
1. Adjust audio volume The selected volume is memorized for the next call The loudspeaker receiver and headset have each a separate memorized volume 12 Alcatel Lucent 4 Keep in touch 4 1 Information about the phone Who am 1 Who am l e The extension number of the phone and the user name is displayed 4 2 Diverting calls to another number immediate diversion Routing e Routing Immediate forward e Enter the forward destination number e f needed use the key to erase characters The programmed forward is displayed on the screen and the Homepage key is lit When programming this forward the screen displays Imm fwd gt followed by the destination number You can continue to make calls but can only receive calls on the phone to which you have forwarded your calls 4 3 Modify the forward Routing e Routing Immediate forward e Enter the new number e f needed use the key to erase characters Return to idle screen 4 4 Cancel the forward Routing e Routing e Deactivate Return to idle screen 4 5 Diverting your calls to your voice message service Routing e Routing e forward to VM Return to idle screen The programmed forward is displayed on the screen and the Homepage key is lit When programming this forward the screen displays Imm fwd gt VM 4 6 Consulting your voice mailbox x eke e Voice mail e Confirm access to the voice mail by en2. e Make a call using the personal phone book e Search by name you can also access the search by name feature via the alphapad To make an external call dial the outside line access code before dialing your contact number 0 is the default code for an outside line By default In case your correspondent is already in communication and can not answer to your call a message is displayed on your phone indicating that your call is gueued 2 2 Make a call using the personal phone book Directory e Directory In idle state From directory If you have taken the line e Select your correspondent from the list gt If you have taken the line with the handset or the hands free the selected correspondent is automatically called Call 2 3 Call by name Communications e Use one of the following Communications Press twice Select the dial by name feature e Enter the name of your correspondent e Select the correspondent Start the call In case your correspondent is already in communication and can not answer to your call a message is displayed on your phone indicating that your call is gueued Alcatel Lucent O 2 4 Redial last number gt Redial the last outgoing call Start call key Call back the last dialed number gt Redial from redial list e Long press on the start call key Select the number to redial from the last 50 dialed numbers In case your
3. ADJUST AUDIO VOLUME 4 KEEP IN TOUCH 4 1 4 2 4 3 4 4 4 5 4 6 INFORMATION ABOUT THE PHONE WHO AM I DIVERTING CALLS TO ANOTHER NUMBER IMMEDIATE DIVERSION ROUTING MODIFY THE FORWARD ROUTING CANCEL THE FORWARD ROUTING DIVERTING YOUR CALLS TO YOUR VOICE MESSAGE SERVICE ROUTING CONSULTING YOUR VOICE MAILBOX o 0O 10 10 10 10 11 11 11 12 12 12 13 13 13 13 13 13 13 Alcatel Lucent O 5 SET UP YOUR PHONE 5 1 PROGRAMMING YOUR PERSONAL DIRECTORY DIRECTORY 5 2 CONFIGURING THE TELEPHONE RINGER SETTINGS 5 3 ADJUSTING SCREEN CONTRAST SETTINGS 5 4 SELECTING LANGUAGE SETTINGS 5 5 ACTIVATE DEACTIVATE IDENTITY SECRECY SETTINGS 5 6 SELECT THE HEADSET 8012 ONLY SETTINGS 5 7 LOCK UNLOCK THE PHONE 6 GUARANTEE AND CLAUSES 6 1 SAFETY INSTRUCTIONS 6 2 REGULATORY STATEMENTS 14 14 14 15 15 16 16 16 17 17 18 Alcatel Lucent 1 Getting to know your telephone Alpha numerical keypad Start call key Redial key End call key Release key Up and Down navigation keys to navigate within menus OK key to select menu and confirm a choice 2 5 2 3 C key to erase a character when entering a number or string of characters This key is also used to navigate back one menu level _ 4 Return to idle screen guick access to the Call by name feature one press in idle mode Ouick access to the phoneVs main features N
4. gt You can take the call as long as it is displayed on the screen Use one of the following Take call The first call is on hold 10 Alcatel Lucent O To cancel your second call and recover the first You are in conversation with the second correspondent and the first one is on hold On the display of the phone first and second correspondents are identified by b11L1 b11and b11L2 b11preceding their names or phone numbers Display the second correspondent e Use one of the following Enquiry off O Hang up You are automatically connected with the first contact e You are on the line with your first contact 3 4 Placing a call on hold hold During a conversation you wish to place the call on hold and recover it later on the same telephone e During a conversation Put on hold Your is placed on hold Recover the call on hold Retrieve 3 5 Switching between calls You are in communication with the first correspondent and the second is on hold On the display of the phone first and second correspondents are identified by b11L1 b11and b11L2 b11 preceding their names or phone numbers Display the second correspondent You are automatically connected with the second contact Display the first correspondent You are automatically connected with the first contact 3 6 Transferring a call You are in communication with a first correspondent e New call e Call the reci
5. screen contrast Settings Settings Phone yContrast Use one of the following Us O o Validate your choice 5 4 Selecting language Settings Settings yPhone yLanguage Select the language of your choice Validate your choice 15 Alcatel Lucent 5 5 Activate deactivate identity secrecy Settings You can choose to hide your identity Instead of your phone number normally displayed on your external correspondent phone anonymous will be displayed Settings yPhone Secrecy Call Activate 5 6 Select the headset 8012 only Settings Settings yPhone RJ9I plug Handset Headset 5 7 Lock unlock the phone When the phone is locked you can only call certain numbers such as emergency calls Lock your phone Long press on the OK key on the phone to activate the lock feature Press the OK key to confirm e Your phone is locked specific message on the phone s screen notifies you that the phone is locked Unlock your phone Long press on the OK key to deactivate the phone s lock feature Enter your password to unlock the phone e Your phone is locked 16 Alcatel Lucent 6 Guarantee and clauses 6 1 Safety Instructions Changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Magnets could affect the functioning of pacemaker
6. to delete Delete e Return to idle screen 5 2 Configuring the telephone ringer Settings Settings Phone Ringing Choose the tune Melody Select the volume you want U4 Return to idle screen 14 Alcatel Lucent Adjusting the ringer volume Level Select the volume you want 9 levels Validate your choice UDP Return to idle screen Activate deactivate meeting mode progressive ringing Ringing mode You can select one of three types of ringing Normal ringing Silent mode When this mode is activated Ringing off is displayed on the screen ProgressiveRinging 18 Return to idle screen You can combine meeting ring mode and discreet ring mode For example if you want a very quiet ringing select silent mode with one or three beeps before ringing and you will hear only beeps when the phone rings gt Activate deactivate discreet ring mode Beep 1 beep before ring 3 beeps before ring Ring without beep Uy Return to idle screen You can combine meeting ring mode and discreet ring mode For example if you want a very quiet ringing select silent mode with one or three beeps before ringing and you will hear only beeps when the phone rings gt gt Adjust ringer volume while a call arrives Your telephone rings Adjusting the ringer volume Adjust ringer volume in idle mode lul Select the volume you want 9 levels return to idle screen 5 3 Adjusting
7. Alcatel Lucent O Alcatel Lucent OmniTouch 8002 8012 DeskPhone OmniPCX Office Rich Communication Edition User Manual 8AL90879USBBed02 R110 1414 Alcatel Lucent Introduction Thank you for choosing a telephone from the 80x2 range manufactured by Alcatel Lucent How to read this guide All features and configurations procedures in this guide are described step by step Thus you are sometimes invited to select menus or sub menus displayed on the phone screen To recognize them these menus are written in a purple italic font As an example if you need to access the routing features the documentation shows Routing It means that you have to 2 O use the up and down navigation key until the reguested label appears on the screen press on the OK key to validate your choice IN 2 1 2 2 2 3 2 4 2 5 2 6 2 7 Alcatel Lucent O GETTING TO KNOW YOUR TELEPHONE USING YOUR TELEPHONE MAKING A CALL COMMUNICATIONS MAKE A CALL USING THE PERSONAL PHONE BOOK DIRECTORY CALL BY NAME COMMUNICATIONS REDIAL LAST NUMBER RECEIVING A CALL INTERPHONY CALL LOG 3 DURING CONVERSATION 3 1 3 2 3 3 3 4 3 5 3 6 3 7 3 8 3 9 MUTE SO THAT YOUR CORRESPONDENT CANNOT HEAR YOU MAKING A SECOND CALL DURING A CONVERSATION ANSWERING A SECOND CALL DURING A CONVERSATION PLACING A CALL ON HOLD HOLD SWITCHING BETWEEN CALLS TRANSFERRING A CALL THREE WAY CONFERENCE SENDING DTMF SIGNALS
8. Mute key Press the Mute key during a conversation to prevent your contacts from hearing you Pressing this key in idle mode activates the interphony mode adjust volumes up or down uzg Hands free Loudspeaker Key To make or answer a call without lifting the receiver Use also this key to switch headset handset or handsfree Access the voice mail feature or the list of missed calls This key is blinking in case of new message or missed call 10 Alcatel Lucent O A wideband loudspeaker for optimized sound LED Arrival of a new call Flashing 60B0 stable foot When the phone is unpacked from the box the foot is in the OBO position To set the 60B0 position pull the foot until you hear a Click One 3 5 mm jack connector 8012 only Various connections to allow phone extensions e One 10 100 Ethernet connection to connect to enterprise LAN network 8002 set e Two 10 100 1000 Ethernet connection to connect to enterprise network LAN and a PC 8012 set e 1 mini USB connector for a specific AC DC power supply To be used only if your phone requires an external power supply Please refer to your installer e 1 RJ9 connector for a corded handset Alcatel Lucent 2 Using your telephone 2 1 Making a call Communications Use one of the following e Dial directly the number for your call e Lift the receiver Enter the destination number Hands free Dial the destination number
9. S Limited Power Source against CSA UL IEC 60950 1 and rated 5V dc minimum 1A If you are connected to a POE connection do not use AC power supply The PoE Power over Ethernet devices that supply or receive power and their connected cables must all be completely indoors The RJ 45 jack is not used for telephone line connection 17 Alcatel Lucent O 6 2 Regulatory Statements gt Marking CE This equipment is in compliance with the essential requirements of R amp TTE Directive 1999 5 EC and with Directive 2011 65 UE ROHS The Declaration of Conformity may be obtained from Alcatel Lucent 3 avenue Octave Gr ard 75007 Paris France ebg_global_supportcenter Alcatel Lucent com USA and Canada This device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a class B digital device pursuant to Part 15 of the FCC Rules and ICES 003 of Canada These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful inte
10. correspondent is already in communication and can not answer to your call a message is displayed on your phone indicating that your call is gueued 2 5 Receiving a call Stop the ringer Use one of the following Silent Answer the call Use one of the following Lift the receiver Start call key Hands free Take call gt Reject the incoming call Use one of the following 5 Twice O Reject call Deflect a call Deflect Enter the number where to deflect the call O Alcatel Lucent 2 6 Interphony When activating the interphony mode all incoming calls are automatically answered by the phone e nidle state Press the interphony mute key e When the light associated with the key is lit blue the feature is activated When your caller hanes up interphony mode remains active 2 7 Call log If you are away from your desk you can consult the call log when you come back You can consult incoming calls missed calls and outgoing calls e Call Log e Incoming calls Outgoing calls Missed calls Once you have selected an entry you can e Call the correspondent e Save the entry in the local directory e Delete the entry e Delete all entries from the call log When deleting all entries only entries of the current call log are deleted Example deleting all entries when consulting incoming calls call log will delete incoming cal
11. ls entries only Missed calls and outgoing calls entries won t be deleted You can have up to 50 entries for each type of call incoming outgoing or missed calls Missed calls call log can also be accessed via the message key Alcatel Lucent O 3 During conversation 3 1 Mute so that your correspondent cannot hear you You can hear your correspondent but he she cannot hear you During a conversation e Disable microphone The key lights up AY Resume the conversation The key is no longer lit 3 2 Making a second call during a conversation Use one of the following O New call o o Enter the number of the second correspondent gt gt The first call is on hold O New call O Press twice Dial by last name Select your correspondent from the list o From directory Select your correspondent from the list To cancel your second call and recover the first You are in conversation with the second correspondent and the first one is on hold On the display of the phone first and second correspondents are identified by b10L1 b10and b10L2 b10preceding their names or phone numbers Display the second correspondent Use one of the following o Enquiry off 5 You are automatically connected with the first contact You are on the line with your first contact 3 3 Answering a second call during a conversation During a conversation another person is trying to call you gt
12. pient of the transfer Transfer before the recipient answers gt The two correspondents are connected Return to idle screen You are in communication with two correspondents e Transfer two correspondents are connected e 0 Return to idle screen On Hook Transfer when in communication with two correspondents you can also on hook the receiver to connect the two correspondents 11 Alcatel Lucent 3 7 Three way conference You are in communication with a first correspondent A second correspondent is on hold Conference You are in conference mode Vv To end the conference Use one of the following End conf Hang up o On hook the receiver If you initiated the conference when one of your correspondents leaves the conference you stay in conversation with the other correspondent 3 8 Sending DTMF signals During a conversation you sometimes have press dialing keys to send DTMF signals such as with a voice server an automated attendant or a remotely consulted answering machine By default during a communication your telephone is configured to send codes in voice freguency enter these codes directly using the keys on your telephone For more information regarding this configuration contact the person in charge of your installation 3 9 Adjust audio volume During a call to adjust the volume of the loudspeaker receiver or headset e During a conversation o
13. rference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try correct the interference by consulting the dealer gt Exposure to Radio Frequency Signals gt This equipment complies with the internationally recognized radiation exposure SAR limits of 1 6 W kg User Instructions Only use the handset in temperatures between 5 C to 45 C 23 F to 113 F This product is intended for use in an indoor environment only This apparatus is Hearing Aid Compatible HAC Acoustic shock protection Maximum sound pressure level for handset is compliant with European US and Australian standards gt Directive 2003 10 EC specifying the risks inherent in noise at work gt Disposal The equipment must be returned to a collection point for electronic equipment waste disposal Defective batteries must be returned to a collection point for chemical waste disposal Related Documentation Other languages for these Safety and Regulatory Instructions and User Documentation are available at the following Web site http enterprise alcatel lucent com product All amp page Directory 18
14. s and implanted heart defibrillators Keep a Safe distance between your pacemaker or implant defibrillator and the handset which includes magnetic elements 4 centimeters 1 6 inches at least To limit the risk of interference people with pacemakers must keep the wireless telephone away from their equipment minimum distance of 15 cm 6 inches It is recommended to follow the standard acceptance procedures before using this equipment in human safety critical areas hospitals The handset includes magnetic elements that may attract sharp metallic objects To prevent injury before each use ensure sharp metallic objects are not stuck to the earpiece Avoid using phones other than cordless during an electrical storm There may be a remote risk of electric shock from lightning Do not use the device in environments where there is a danger of explosion Do not plug this phone into an Integrated Services Digital Network ISDN connection or into a regular Public Switched Telephone Network PSTN connection This can result in severe damage to the phone Never allow your telephone to come into contact with water To clean your telephone use a soft damp cloth Never use solvents trichlorethylene acetone etc which may damage the plastic parts of your telephone Do not use aerosol cleaners Class 2 for OmniTouch C C3 8012 DeskPhone according to IEEE802 3af or via DC in by a Certified Direct Plug In or Cord connected Power Unit approved as LP
15. tering the password e Follow the instructions of the voice guide Terminate consultation e Use one of the following E3 Hang up o the receiver 13 Alcatel Lucent 5 Set up your phone 5 1 Programming your personal directory Directory You can store up to 100 records in your personal directory Access your personal directory e Directory Create a record in the personal phone book e New 1st name Enter the first name e Name Enter name Num gt gt Enter the number Save the record e 0 Return to idle screen Enter the text the number pad keys have letters that you can display by successive presses Some special characters be displayed by successively pressing the key 5 amp the key or the key 1 _ Press twice on the key b141b14to enter a space character Modifying a record in the personal directory 8 Select the record to be modified Modify 1st name Enter the first name Name gt gt Enter name Num gt gt Enter the number Save the record Return to idle screen Enter the text the number pad keys have letters that you can display by successive presses Some special characters can be displayed by successively pressing the key 5 amp the key or the key 1 _ Press twice on the key b141b14to enter a space character gt Delete record Select the card
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