AV Receiver User Manual
Contents
1. Encoders are network devices that take a signal from an AV device for example a DVD player or set top box and output it as an MPEG transport stream over an IP network Scope This edition of the manual refers to version 1 1 x of the encoder software The following products are covered e AvediaStream e3520 avstr e3520 HD PRO Encoder e AvediaStream e3550 avstr e3550 HD SDI Encoder Note The AvediaStream e3520 was previously available using the order codes idapt hdp and prdpt hdp Audience This manual is intended for use by systems integrators or systems administrators who are installing and setting up Exterity products The manual assumes that readers are familiar with installing and configuring network based products Associated Documentation This manual should be used in conjunction with the AvediaStream Installation Guide Exterity AvediaStream e35xx Administrator s Guide V1 1 Terms and Definitions The following terms and definitions are used in this document AC 3 An audio compression scheme also known as Dolby Digital AES A standard for carrying digital audio Board The printed circuit board within the unit Composite video A type of analogue video signal where the luminance chrominance and sync signals are all carried on a single cable This is often referred to as CVBS DHCP Dynamic Host Configuration Protocol a protocol used to allocate IP addresses to devices on an IP network2. eei exe Rete ee o tert date canned ad hated a ee 12 Connecting an SD Video Source e3520 only ssssssssee eene 12 Connecting to the Network oireisiin etin oi iniae aier iin Eoi PERAN ENEN inneren nennen enn nnns 12 CONNEGtING OPONE aa A eH n RED ROT 12 Configuring the IP Address of the Encoder ssssssssssseene enne 12 Naming the Encoder iy nO IO I T ated 12 Configuring Audio Video INPUT eee eeece ee eene ee erent ee ee ee ee eee t nennen nnne nennen nennen enn 13 Configuring Encoding Options nennen enne enne enn 13 Configuring Stream Properties sssssssssssseeeeeeeenen nennen enne nre enne nnns 13 Configuring Channel Announcements sss eene enne nennen nennen nennen nns 13 CHECKING Status s i cechensicees PE 13 Checking the operating status of the encoder sssssssee eene 13 Checking the encoder is transmitting data sssssssseee enne 13 2 PHiysical Interfaces iced epo oer Od Eee d e dede ee edad pertes 14 Chassis Interace indem penne eem 14 Exterity AvediaStream e35xx Administrator s Guide V1 1 Encoder Rear Panel Interface rete Pe ee nS 15 AvediaStream e3520 Interface entente treten eant tte Ere ag Re RA E neben dans 15 AvediaStream e3550 Interface ient i E RH rtt ted dete Log RM ceed ACD E Sb a kd Eb cbr da 17 3 Management Interfaces ila d degli e td ed tede dila Rd a ed ae o x dd un e da end a 19 IP Mariage ation
3. 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped 15 Do not expose this apparatus to dripping or splashing and ensure that no objects filled with liquids such as vases are placed on the apparatus 16 To completely disconnect this apparatus from the AC Mains disconnect the power supply cord plug from the AC receptacle 17 The mains plug of the power supply cord shall remain readily operable WARNING To reduce the risk of fire or electric shock do not expose this apparatus to rain or moisture EU and Others Do not proceed beyond a WARNING notice until you have understood the hazardous conditions and have taken appropriate steps Safety Information WARNING There are no user serviceable parts inside any Exterity product To prevent electric shock or fire hazard do not remove cover Refer service to qualified service perso
4. the remote control handset could be used to play pause stop the DVD player 29 Exterity AvediaStream e35xx Administrator s Guide V1 1 Figure 7 IR Control of AV Source Downloading an IR configuration file To download an IR configuration file 1 The device uses TFTP to download new remote control configuration files from a TFTP server To update the configuration file first ensure that the correct TFTP server IP address is specified in the Maintenance page and that the TFTP server is running 2 Save the configuration file in the following directory on the TFTP server root remotes manufacturer type manufacturer type id conf For example root remotes sony dvd sony dvd 1 conf 3 Click on the Remote tab Enter the name of the configuration file in the IR Remote Control Type box 5 Click Apply The new configuration file is downloaded automatically from the TFTP server s Configuring the master IR client By default any device on the network can send remote control commands to the encoder To allow only one device to do this configure that device as the Master IR Client To specify the master IR client 1 Click on the Remote tab 2 Enter an IP address in the Master IR Client Address box 3 Click Apply To remove the master IR client 1 Click on the Remote tab 2 Enter 0 0 0 0 in the Master IR Client Address box 3 Click Apply 30 Exterity AvediaStream e35xx Administrator s Guid
5. EAA EE ARAA EEREN 31 Specifying a time Server eee stad even p eed tbe anA oe det ate cai edd tnde Ea 31 Restarting the encoder 3 56 ee edt UT E ben EAA aes 31 Upgrading the encoder firmware sssssssssseeeeeeeenn nemen 31 Restoring the encoder to factory default settings sssssse eene 32 Exporting importing configuration settings sesee nemen 32 LOGGING stones b ME nee 33 Viewing the local log file sse enm emm eren KAANAA nnne 33 Configuring remote logginig 2 rain eda pt ed lee b ER pet luda fecun d 33 5 Configuring the Encoder using the Admin Interface eesssse eee 34 Using the Admin Interface sneonen aeinn dA iaee iia eene mener enne nennen nnne nnns 34 6 Status Monitorihg 3f eio btt edet at bt nn tei tenta S PR HE 36 Viewing Encoder Details 2 2 teddies ine re dee tte 36 Software Versloti eiue netten tg eie 36 DESCRIPTION mc 36 Seal ne Ep 36 IPzAddress nette tdt etude ee 37 Product Type oae t e Dg nte n e Dee beoe tt leu ere Boaestboo qnte PS tet aed 37 DaughterGard merenie aea acude eid oder a du de Hd ode ede dean 37 UI eet ia dec Lx lIP EIE 37 Board Temperat te pero eb etate 37 Viewing Operating Status uen t tat tede at ede ER a n e Rte 37 SUCAM E VA peanut Ee ameet ies 38 Audio Video Input e3520 only sssssssssessseeeee nennen mener ener nene 38 Audio Video Input e3550 o
6. Rostro AE R insti feti cen 19 Web Management Interface in erp ed oma d t metet ad tei 20 Admin Interface fnt Piet dr e ei 21 4 Gontiguring thie Encoder strict ere i coated 22 Naming the Ericoder iniecit iiti edid t did eode e Led d ei ed gd d aed d rede du n tee 22 Changing the Admin Password sssssssseese eene AA TETTA enne nens 22 Configuring Network Settings sse eene enne nennen enne nnns 22 Configuring IPsaddress settings ott te hit ecd ERE EE Arp bab deu eerie 22 Configuring Ethernet Settings sssssssessseeeeene eene nenennnnn 23 Configuring Audio Video Input e3520 only sse enne 23 video tomat i nose HER Od er E edere deter 23 Frame Rates romeo peine nee 23 Audio Inp t o e etie tiges ede Dr Pede b ege e rod badge tete colega 24 Configuring Audio Video Input e3550 only sse emnes 24 Brame Rates setti ete eR anda 24 Audio MPU ERES 24 SD AUCIOQIOUP riscan inaran oaa E E E EA EERE AA A EEEa E aa aS 24 SDI audio channel secs ten ee ede i ev scald eu vices Sev tb ee d ee eu end edt 24 SDl loopsthiro gbh isaac 5 atit t eit tatto tet e tetto a t DEB ER ORC 25 Configuring Stream Properties ri ederet deer enger edet uti AnS 25 Specifying the transport protocol eene eren nennen 25 Changing the destination address ssssssse eene enn 25 Porti e Eri ALIE UM LE LL Lr LARUM LS E i
7. Session Announcement Protocol to announce its stream channel to receiving devices Included in the announcements are the name of the channel and the multicast address and port on which the stream is sent This is done automatically once the encoder is up and running You may wish to configure channel announcements to suit your requirements For more information see Configuring Channel Announcements on page 28 Checking Status Checking the operating status of the encoder You may wish to check the operating status of the encoder For more information see Status Monitoring on page 36 Checking the encoder is transmitting data Viewing the network port utilisation is an easy way to check if the encoder is transmitting data at the rate expected by the streaming settings For more information see Viewing Network Statistics on page 40 13 Exterity AvediaStream e35xx Administrator s Guide V1 1 2 Physical Interfaces An AvediaStream e35xx HD encoder card can operate in one of the following chassis e AvediaStream c1101 e AvediaStream c1103 e AvediaStream c1110 The card has AV interfaces on its rear panel while its edge connector enables it to access network and admin ports via the chassis front panel Warning Take care not to touch the edge connector as static electricity might damage the product Handle by the enclosure only and insert as soon as possible into the chassis Chassis Interface The Encoder module
8. best picture quality use constant bit rate with as high an encoding bit rate as possible To specify the video bit rate mode 1 Click on the Encoding tab 2 Choose an option in the Bit Rate Mode box 3 Click Apply To specify the video bit rate CBR only 1 Click on the Encoding tab 2 Choose an option in the Video Bit Rate box 3 Click Apply To specify the maximum bit rate VBR only 1 Click on the Encoding tab 2 Choose an option in the Maximum Video Bit Rate box 3 Click Apply 27 Exterity AvediaStream e35xx Administrator s Guide V1 1 To specify the average bit rate VBR only 1 Click on the Encoding tab 2 Choose an option in the Average Video Bit Rate box 3 Click Apply Configuring audio encoding The audio input to the encoder is sampled at 48kHz and encoded as MPEG 1 Layer II The bit rate can be set to values from 64kbps to 384kbps The default setting is 384kbps Note If the audio source is AES compressed AC 3 or embedded AC 3 the audio bit rate setting is irrelevant The audio bit rate is simply the original bit rate of the AC 3 source To specify the audio bit rate 1 Click on the Stream tab 2 Choose an option in the Audio Bit Rate box 3 Click Apply Configuring Channel Announcements 28 The encoder uses SAP Session Announcement Protocol to announce its stream channel to receiving devices This occurs every 30 seconds The information in the announcements enables client rece
9. see Configuring Network Settings on page 22 e Use the Admin Interface to configure the IP address For more information see Configuring the Encoder using the Admin Interface on page 34 Allocating a static IP address for the encoder allows continued operation without a DHCP Server For more information see Configuring Network Settings on page 22 Naming the Encoder Provide a name for the encoder so you can easily identify it in the future This can be done using the Web Management Interface see Naming the Encoder on page 22 or the IPTV Manager see IPTV Manager on page 19 Exterity AvediaStream e35xx Administrator s Guide V1 1 Configuring Audio Video Input Now configure the Audio Video input For more information see Configuring Audio Video Input e3520 only on page 23 or Configuring Audio Video Input e3550 only on page 24 Configuring Encoding Options The device starts encoding automatically when an appropriate source is connected Some aspects of the encoding can be configured if required For more information see Configuring Encoding Options on page 27 Configuring Stream Properties The encoder starts streaming transmitting an MPEG transport stream on the IP network automatically when an appropriate source is connected Some aspects of the stream can be configured if required For more information see Configuring Stream Properties on page 25 Configuring Channel Announcements The encoder uses SAP
10. settings should you need to You can also use a saved configuration to replicate identical settings on multiple devices Note Device naming and IP addressing information is not exported imported This means that a configuration file can be imported to multiple units To export configuration settings 1 Ensure that the TFTP server is running 2 Click on the Maintenance page 3 Ensure that the TFTP Server address is configured correctly see Setting the TFTP server on page 31 Enter a name for your configuration archive in the Export filename box Click Export configuration The configuration file is uploaded to the root directory of the TFTP server gius To import configuration settings 1 Ensure that the TFTP server is running 2 Click on the Maintenance page 3 Ensure that the TFTP server address is configured correctly see Setting the TFTP server on page 31 Enter the name of the configuration archive that you are using in the Import Filename box 5 Click Import configuration p The configuration archive is downloaded from the TFTP server Exterity AvediaStream e35xx Administrator s Guide V1 1 Logging The encoder saves historical information about internal events within the device to its log file This can be useful in troubleshooting problems with the device Viewing the local log file All log file information is automatically saved locally To view the log file 1 Click on the Logging page 2 Click the
11. to the Pb input and the Pr V signal to the Pr input 15 Exterity AvediaStream e35xx Administrator s Guide V1 1 The following resolutions and frame rates are supported 525i 59 94Hz 625i 50Hz 720p 50Hz 59 94Hz 60Hz 1080i 50Hz 59 94Hz 6eOhz Note 24Hz is not supported on the e3520 encoder Audio Inputs The two 6 35mm jack sockets for audio input support Unbalanced audio Connect mono or stereo audio to the Left Stereo input via an adaptor such as the one shown in Figure 2 Balanced audio Connect to both left and right inputs Use adaptors such as the one shown in Figure 3 if necessary AES digital audio Connect AES audio to the Right Digital input via an adaptor such as the one shown in Figure 3 The AES audio format can be uncompressed PCM 48kHz or compressed AC 3 Figure 2 Unbalanced audio adaptor Figure 3 Balanced audio AES audio adaptor IR Out Socket This is intended to control the attached AV device The associated IR transmitter is provided with the unit Exterity AvediaStream e35xx Administrator s Guide V1 1 AvediaStream e3550 Interface The encoder provides video and audio inputs as follows as illustrated in Figure 4 below Figure 4 AvediaStream e3550 Encoder Rear Panel SDI Interface IN The SDI interface supports SMPTE 259M 270MB s SD SDI and SMPTE 292M 1 485Gbit s HD SDI Connect an SD SDI or HD SDI input using a BNC connector The following resolutions and fr
12. you do not have a connector you can make one using the details shown in Figure 13 and Table 4 DB9 Pin No Description RJ45 Pin No 2 TxD 8 3 RxD 2 5 GND 4 Table 4 Serial Pin Out 5 4 3 2 1 9 8 7 6 Figure 13 DB 9 connector 43 Exterity AvediaStream e35xx Administrator s Guide V1 1 Pin 1 Figure 14 RJ45 socket Opening a Session Open a terminal program such as Hyperterminal this can be found on a standard Windows PC Set up the serial port with the following settings see example in Figure 15 Baud rate 115200 Data bits 8 Parity none Stop bits one Flow control none The program should now connect and present a login prompt if the return key is pressed 44 COM3 Properties Port Settings Bits per second Data bits Parity Stop bits Flow control Figure 15 Serial port settings Exterity AvediaStream e35xx Administrator s Guide V1 1 APPENDIX B Support and Contact Information Technical Support for Exterity products is provided by authorised Systems Integrators and Resellers Please contact your Systems Integrator or Reseller with any Support issues 45
13. AvediaStrea mE EY Standard anc Hi gh De MP X Exterity Encoder AvediaStream e35xx Administrator s Guide V1 1 exterity building Exterity AvediaStream e35xx Administrator s Guide V1 1 Notices Exterity Limited 2003 2009 This document contains information that is protected by copyright Reproduction adaptation or translation without prior permission is prohibited except as under the copyright laws Document Reference 1300 0009 0001 Edition 1 1 Issue 1 October 2009 Printed in UK Exterity Limited Ridge Way Hillend Industrial Park Dalgety Bay Fife KY11 9JD Scotland UK http www exterity com Products Covered By This Guide e AvediaStream e3520 avstr e3520 e AvediaStream e3550 avstr e3550 Trademarks The Exterity building IPTV logo AvediaStream AvediaServer AvediaCentre AvediaPlayer prodaptor in Socket technology isocket and digital simplicity are trademarks or registered trademarks of Exterity Limited Microsoft Windows and Windows Media Player are U S registered trademarks of Microsoft Corporation Dolby and the double D symbol are trademarks of Dolby Laboratories All other trademarks are the property of their respective owners All rights reserved Disclaimer The information contained in this document is subject to change without notice EXTERITY LIMITED MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO
14. E 26 lp 26 IP TOS Lacan ptias tai ig eta mau re tee pta reer rr ere 26 Shen 26 IGMP join QrOUP su ied coniecit epic E A E dd T dtd dd a d d nde hona 26 otream nullipackets 65 it i ela ite tuni Ce RR ARE 27 stream Controls ci dert e e aO ta ec n iti ecient ees 27 Configuring Encoding Oplos esin r nennen nennen nennen nennen nnne nnns 27 Configuring video encoding sssessseenenen eene 27 Configuring audio encoding es a ersen an EAA EEEE AE AOA EAE T nennen enne nennen nnne 28 Configuring Channel Announcements sssssssssesseeeeeeeene nennen enne enne nnne 28 Turning on off channel announcements eassa aneii eie eene enne 28 Specifying the channel nare eite d e e rt cet ede eed e de eee ne 28 Specifying the channel number ssssssesssseeeeenenen nennen enne nennen enne nnn 29 Exterity AvediaStream e35xx Administrator s Guide V1 1 Conifiguring groups acer RD mtd oem 29 Configuring Remote Device Control sssessseseeene enne nennen ennemis 29 Infra red control of AV Source ssssssssssssssseeeee eene eernnen eere nennen nennen enne 29 Downloading an IR configuration file esee emen 30 Configuring the master IR client rissin inaina Aiaia EARR mener nennen 30 Maintenance Tasks vcs iioi tee ciis detinet ee tine eat e ed dr afa etae detta eee 31 Setting the MNA Anaa E nE AAEE AE TAE E
15. H 264 A standard for video compression also known as MPEG 4 Part 10 and MPEG 4 AVC Advanced Video Coding IGMP Internet Group Management Protocol a protocol used to manage multicast traffic on an IP network Input Physical interface on Exterity equipment that receives Audio Video from a source IP Internet Protocol a protocol used for communicating data across a network using the Internet Protocol Suite also referred to as TCP IP MPEG A family of compression methodologies for audio and video MPEG Transport Stream A communications protocol enabling multiplexing of digital audio video and data which is specified in MPEG 2 Part 1 Systems ISO IEC standard 13818 1 NTP Network Time Protocol a protocol for synchronizing the clocks of computer systems RTP Real time Transport Protocol a protocol used to carry real time data on an IP network SAP Session Announcement Protocol a protocol used to advertise the presence of multicast sessions on an IP network SDI The Serial Digital Interface SDI is a high speed serial interface that carries uncompressed video with the option of embedded audio It is specified as SMPTE 259M 270MB s SD SDI and SMPTE 292M 1 485Gbit s HD SDI Source A device that can provide an Audio Video input to the encoder for example a DVD player Telnet Telnet is a network protocol that enables one computer to communicate with another over an IP network TFTP Trivial File Tran
16. M 1234718215 909868 0 0 0 0 Receive 0 15324893 37371 0 0 N A N A lt il gt Internet 100 Figure 11 Web Manager Interface Status Page The Ethernet interface statistics are shown at the bottom of the page On the Transmit side the Utilisation should approximately match the Actual Video Rate specified on the Status page Utilisation Transmit 21 EN should approximately match Actual Video Rate CBR 20Mbit s You would normally expect to see very little traffic on the Receive side 40 Exterity AvediaStream e35xx Administrator s Guide V1 1 7 Troubleshooting Problem Possible Cause Solution Device does not appear in IPTV Manager Network connection faulty or cannot obtain IP address Check Ethernet connections or replace cable Check that DHCP Server is running on network Check switch settings match unit Ethernet settings PC has firewall configured blocking SNMP traps Disable firewall or configure firewall to allow UDP port 162 traffic to this application PC has another application listening for SNMP traps Close down SNMP trap listener IPTV Manager cannot communicate with device Network connection faulty See above Device has an IP address on a different subnet to the management station Use a management station configured with an appropriate IP address to manage the device Device is upgrading ind
17. Show log button The log file is displayed in the browser window Configuring remote logging To save device log information to a remote server you need to install a syslog server such as the Kiwi Enterprises Syslog Daemon To configure remote logging 1 Click on the Logging page 2 Select Local and Remote Logging 3 In Syslog server enter the IP address or host name of the syslog server where the log files are to be stored 4 n Syslog port enter the port number on the syslog server default value is 514 5 For Logging level select an option ranging from 0 Emergency to 7 Debug 0 represents the least debug information and 7 represents the most 6 Click Apply 33 Exterity AvediaStream e35xx Administrator s Guide V1 1 5 Configuring the Encoder using the Admin Interface In certain circumstances it may not be possible to manage an encoder via the Web Management Interface For these situations a text based Admin Interface is provided which is available via the serial interface marked admin on the chassis front panel or via telnet See APPENDIX A for details of how to connect to the serial admin port Using the Admin Interface Once connected log in using the following details Username admin Password labrador default admin password for the Web Management Interface When successfully logged in the Admin Interface Main Page is displayed as shown below 3 Telnet 10 8 100 63 Jof x MPEG HD Encoder Ad
18. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FORA PARTICULAR PURPOSE Exterity Limited shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material Warranty A copy of the specific warranty terms applicable to your Exterity products and replacement parts can be obtained from Exterity To request more information or parts email support exterity com Safety Notices Before installing and operating these products please read the safety information in this manual Exterity AvediaStream e35xx Administrator s Guide V1 1 Contents COMEM tetti n Ai Serie al oe Pe a EIER ini a ied ale Sd MONI Tt ADM SL Soa D 3 Important Safety Instructioris efecto ae ate PE rr Ud e REO eres 7 USA and Canada ute Le e oia ul cel dev ed due ed dvd edd eae curd dua Lt 7 EU and Others reo Oed ue 8 Safety IMIOMMAUON E ms 8 Aboutthis Manual that eren br Scan bg rect bidder biete ii qe ciborum 9 inre RI E 9 sfeioje S PT a HEBR EUM rS 9 AUGIETICO nece E ht RA e Od un e t e re eet 9 Associated Documentation oaint r EE AA nennen enne eene nnne enne nnne nnn enne 9 Terms and Definitions cer ntn t e e e E Re He Tere e better pee te Tere ebd 10 How this Manual is Organised ssssssssssssseeene eene eei eidi ea nnne 11 1 Gelling Started sere I e ea menuitem SLE 12 Connecting the AV SOUICO
19. ame rates are supported e 525 59 94Hz e 625i 50Hz e 720p 50Hz 59 94Hz 60Hz e 1080i 50Hz 59 94Hz 60hz e 1080p 23 98Hz 24Hz LEDs The LEDs provide status on the SDI input as follows e Green an SDI input has been detected e Red data errors have been detected on the SDI input SDI Interface OUT The SDI OUT interface is a loop through interface to enable you to connect the same SDI input to another device Connect using a BNC connector 17 Exterity AvediaStream e35xx Administrator s Guide V1 1 This output is disabled by default and can be configured via the web interface Input page Warning Do not connect the output interface to any other output interface as this may damage the unit Audio Inputs e Embedded SDI stereo audio stereo pair selectable from one of 8 pairs embedded within the SDI video stream e Single female XLR for AES digital audio PCM 48kHz or compressed AC 3 This allows the user to encode audio from the SDI interface or to use the AES interface as the audio source Note The BNC interface is marked with ASI SDI as this interface is common to the SDI Encoder and ASI Gateway The interface is committed to SDI or ASI in the factory and cannot have its function changed in the field Exterity AvediaStream e35xx Administrator s Guide V1 1 3 Management Interfaces The encoder has three management interfaces as follows e IPTV Manager e Web Management Interface e Adm
20. ated transport stream to maintain a strict constant bit rate Null packets are used for padding only and their contents are ignored by receivers This option is enabled by default To specify the Stream Null Packets setting 1 Click on the Stream tab 2 Check or un check the Stream Null Packets box as required 3 Click Apply Stream control As discussed above the encoder will automatically start streaming on start up if the Stream On Boot function is enabled However it is possible to start and stop the stream manually as required You can check the current streaming status on both the Status and Stream pages To stop or start the stream 1 Click on the Stream tab 2 Click the Start or Stop button as required Configuring Encoding Options The encoder has a number of encoding options which can be configured for both video and audio Configuring video encoding The device encodes the analogue video in H 264 format The video can be encoded at constant bit rate CBR or variable bit rate VBR For a CBR stream the encoding bit rate can be configured For VBR the maximum and average encoding bit rates can be configured It is possible that the configured bit rate may not be the bit rate used for the encoding as the encoder has minimum and maximum limits based on the resolution of the connected video source To see the actual encoding bit rate look at the Status page The default setting is constant bit rate at 20Mbps For
21. bleshooting information if you are having problems with the encoder 11 Exterity AvediaStream e35xx Administrator s Guide V1 1 1 Getting Started There are certain procedures you need to perform in order to get the AvediaStream e35xx range of encoders up and running These procedures are described in this section Connecting the AV Source Before the encoder can stream audio video on the network an AV source must be connected See Physical Interfaces on page 14 for details on how to connect your AV equipment to the encoder Connecting an SD Video Source e3520 only If connecting an SD video source it is necessary to configure the type of video being input to the encoder For more information see Configuring Audio Video Input e3520 only on page 23 Connecting to the Network Connect the encoder to the network For more information see the AvediaStream Installation Guide Connecting to Power Connect the encoder to a power source For more information see the AvediaStream Installation Guide Configuring the IP Address of the Encoder By default the encoder requires a DHCP Server to be available on the network to assign it an IP address There are two methods of assigning a static IP address to the encoder if required e Temporarily set up a DHCP server on an isolated network Once an IP address is assigned to the encoder you can configure a static IP address using the Web Management Interface For more information
22. e V1 1 Maintenance Tasks This section describes the following tasks that can be used to maintain the encoder Setting the TFTP server The device uses TFTP to download new firmware releases and remote control configuration files For this to operate correctly the encoder must be configured with the IP address of the TFTP server on the network To specify a TFTP server IP address 1 Click on the Maintenance tab 2 Enter the IP address of the TFTP server in the TFTP Server box 3 Click Apply Specifying a time server The encoder uses NTP to maintain accurate time on the device using the time server specified This is useful when examining the device log file as accurate time information will be attached to log messages If a time server is supplied to the device by the DHCP server this will be used if the administrator has not already specified a time server To specify a time server 1 Click on the Maintenance page 2 Enter the IP address or the host name of the time server in the Time Server box Click Apply Restarting the encoder You can restart the encoder at any time To restart the encoder 1 Click on the Maintenance tab 2 Click Reboot Server Upgrading the encoder firmware By upgrading the encoder s firmware regularly you can ensure that you are always using the most recent encoder software WARNING Do not switch the encoder off while the upgrade process is running The process takes several minutes d
23. e between 0 and 999 in the Channel Number box 3 Click Apply Configuring groups The available channels across a network of Exterity devices can be split into groups e g Sport Children Adult allowing the administrator to configure receiving devices to receive only a subset of available channels By default an encoder announces itself in the all group Use the groups option to put the encoder into one or more specific groups To add the encoder to a group or groups 1 Click on the Announcements tab 2 Enter a comma separated list of group names e g teachers pupils administrators in the Groups box 3 Click Apply To remove the encoder from every group i e add the device to the all group 1 Click on the Announcements tab 2 Enter all in the Groups box 3 Click Apply Configuring Remote Device Control Note This feature is not available for AvediaStream e3550 Infra red control of AV Source The encoder has the ability to send infra red IR remote control commands to the attached AV source These commands are sent based on commands received over the network from IPTV Manager or an IPTV receiver In order to use the infra red IR transmitter to control the AV Source it is necessary to obtain a configuration file with the remote control codes for that particular device Contact your Systems Integrator or Reseller in order to obtain a configuration file This IR functionality is illustrated below In this example
24. ect the General page using the Web Management 36 Interface The General page is displayed as shown below Exterity HD Encoder Default 020AB9 Windows Internet Explorer X n0 8 100 25 G e http 10 8 100 25 cgi bin index ile Edt 4 avorites Google 10 8 100 25 SYsearch gt gt B gt dey Br of A Onn O Go Bo k k Exterity HD Encoder Default 020AB9 e exterity building PTV General 7 gt Bl Pec Gtoos Welcome to the revolution in gt General Software Version gt Status gt Input Description gt Announcements Serial Number rend IP Address gt Stream gt Network Product Type Authentication Daughtercard Maintenance Uptime Logging High Definition Name Location building PTV 1 1 0 HD Encoder 1 1 0 rel 1 Mon May 25 10 37 19 BST 2009 00 18 1C 02 0A B9 10 8 100 25 AVS DL C 0 KINS A 0 HD SDI Interface 2 41 Board Temperature 35C 020AB9 Default amp Internet Figure 9 Web Manager Interface General Page The following information is displayed on the General page Software Version The current software version running on the device Description A unique string identifying this particular software version Serial Number The MAC address of the device Exterity AvediaStream e35xx Administrator s Guide V1 1 IP Addr
25. ed to check whether all packets arrive at a receiving device To specify the transport protocol 1 Click on the Stream tab 2 Choose an option in the Transport Protocol box 3 Click Apply Changing the destination address By default the encoder sends its stream addressed to the automatically selected multicast address 239 192 x y where x and y are the last two digits of the device s own IP address However you can change the destination address to a unicast or multicast address as required Note In order to avoid unnecessary network traffic please ensure that the encoder is attached to a multicast enabled network To specify automatic address selection 1 Click on the Stream tab 2 Choose Automatic in the Destination Address Selection box 3 Click Apply To specify the destination address 1 Click on the Stream tab 2 Choose Manual in the Destination Address Selection box 3 Enter the multicast or unicast address in the Destination Address field 4 Click Apply 25 Exterity AvediaStream e35xx Administrator s Guide V1 1 26 Port By default the stream is sent to the UDP port 5000 The port can be altered by the administrator as desired To specify the port 1 Click on the Stream tab 2 Enter a value in the Destination Port box 3 Click Apply IP TTL By default the stream is transmitted with an IP TTL of 7 The TTL can be set to any value between 0 and 255 to allow operation across different networ
26. erity AvediaStream e35xx Administrator s Guide V1 1 Viewing Network Statistics Viewing the network port utilisation is an easy way to check if the encoder is transmitting data at the rate expected by the streaming settings To view details of network port utilisation select the Network page using the Web Management Interface The Network page is displayed as shown below Exterity HD Encoder Default 020AB9 Windows Internet Explorer Go v http 10 8 100 25 cgi bin index 4 X 10 8 100 25 File Edit ew Favorites Tools Help Google 10 8 100 25 SY search or Gey Bie ve Bookmarks WS Qsomn Q B snagit BR z we k Exterity HD Encoder Default 020489 n deb Page Gp Tools exterit o ex eri y Welcome to the revolution in m in PTV building IPTV Network General IP Address Configuration gt Status gt Input Acquire network settings gt Announcements Automatically using DHCP Encoding Stream Manually using the following settings gt Network gt Authentication IPAddress 10 8 100 25 Maintenance Subnet 255 255 0 0 aiouong Default Gateway 10 8 64 1 High Definition PS Seve 108643 Network Port Configuration Speed 100 Mb s Duplex full Auto negotiation on Apply Statistics Utilisation Total Bytes Total Packets Errors Dropped Collisions Discarded Transmit 21 M
27. erous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the product USA and Canada NQOoaR WN 10 11 Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry cloth Do not block any ventilation openings Install in accordance with the instructions contained in this manual Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use attachments accessories specified by the manufacturer Exterity AvediaStream e35xx Administrator s Guide V1 1
28. ess The IP address in use on the device either configured statically or assigned by DHCP Product Type Identifies the exact type of hardware in use on the unit Daughtercard Indicates which interface type is on this device Uptime The length of time since the last power on or reboot Board Temperature The temperature of the board in the chassis Note This information is useful for identifying the software and hardware revisions in use in this module If contacting technical support regarding a problem with the device it can be useful to provide all this information Viewing Operating Status To view details of the operating status of the encoder select the Status page using the Web Management Interface The Status page is displayed as shown below Exterity HD Encoder Default 020AB9 Windows Internet Explorer Ge av le http 10 8 100 25 cgi bin index 4 X 10 8 100 25 File Edit View Favorites Tools Help Google 10 8 100 25 SY search B dey Br Ye Q Omn Q isnt B a m a w k Exterity HD Encoder Default 0204B9 t 5 dmh v i Page jJ Tools e t it i eri y Welcome to the revolution in building PTV building PTV Status General Stream Started Status gt Input Audio Input Group 1 chans 1 2 locked group 1 detected Announcements Video Input HD SDI 1080i 50 Hz ee Actual Video Rate CBR 20Mbit s gt Network S
29. for IP Address Subnet Mask Default Gateway DNS 4 Click Apply Configuring Ethernet Settings The encoder s Ethernet interface is a 10 100 port with auto negotiation enabled by default It is possible to disable auto negotiation and run the interface with fixed settings of 100Mbps full duplex 100FD Note In order to avoid Ethernet errors ensure that the encoder s interface settings match the settings for the network switch port the encoder is connected to This means that both devices should be configured for auto negotiation or both devices should be configured for a fixed setting of 100FD To enable disable auto negotiation 1 Click on the Network tab 2 Choose an option from the Auto negotiation drop down box 3 Click Apply Configuring Audio Video Input e3520 only Video format If connecting an HD video source there is no configuration necessary If connecting an SD video source it is necessary to configure the type of video being input to the encoder Valid options are Composite and Component with the default setting being Composite For SD ensure that the video source is configured in 4 3 mode To specify the SD video format 1 Click on the Input tab 2 Choose an option from the SD Video Format box 3 Click Apply Frame Rate The e3520 can handle sources with frame rates of 50Hz 59 94Hz and 60Hz A frame rate of 50Hz is detected automatically and no configuration is required However the encoder ca
30. icated by alternately slow and fast LED flash Wait for upgrade to complete Encoder does not appear to be streaming AV source not connected or powered off Check connections and power to AV source Check the status page to see if the encoder thinks it is attached to a valid video source Video input setting wrong SD mode Check the video input setting matches the AV input to the encoder The cabling is incorrect e g the Y cable is not attached to the Y BNC Check cabling Device is definitely streaming but client cannot connect to stream Multicast address is not unique Particularly if the multicast address was assigned manually check it is unique Client cannot accept H 264 Update the client software or use a different client to view the stream If using PC client PC Firewall is preventing video traffic Disable firewall or configure firewall to allow traffic to this application Device is streaming but video and or audio is broken up on client Network is not IGMP enabled Check the configuration of the network switch es Check the switch es for errors The streaming bit rate exceeds the capability of the client Lower the encoding bit rate 41 Exterity AvediaStream e35xx Administrator s Guide V1 1 After upgrade the device is still running the old version of firmware The correct firmware file is not on the TFTP Server Put
31. in Interface Note Each encoding module in a chassis is required to be configured independently IPTV Manager The IPTV Manager is a Windows application that discovers Exterity devices on the network and uses SNMP to manage a subset of device functionality It can also be used to start the encoder s Web Management Interface as shown in Figure 5 below Note You can also use a third party SNMP tool to manage the encoder Contact Exterity to obtain the Management Information Base MIB For more information on using the IPTV Manager see the Exterity IPTV Manager Administrator s Guide Exterity IPTV Manager Pro File Edit View Tools Help Exterity s oF e F Py r All JE ig i i 18 Location CZP knackedantn iockPro2 Scart Tril Scart Tri2 Scart Tri3 1st Floor Properties C3 AJ Desk A t Conf Default Delete C3 DPtest C3 GB desk Web Interface HW Bench Ping C3 QAtest Telnet C3 room IR Assistant Server Room C3 test suite Upgrade C3 Discovered Reboot BS Channels Set TFTP Server Serial No 001810021398 IP Address 10 8 100 125 Name hdsdi 021398 Location Server Room Figure 5 Exterity IPTV Manager 19 Exterity AvediaStream e35xx Administrator s Guide V1 1 Web Management Interface 20 You can manage every aspect of the encoder s functionality using the Web Management Interface The Web Management Interface supports the following web browsers Microsoft Internet Explorer and Mozilla Firef
32. iver devices to attach to the stream Included in the announcements are the name of the channel and the multicast address and port on which the stream is sent SAP channel announcements are sent to multicast address 239 255 255 255 port 9875 The following options allow some additional information to be put into the announcements Turning on off channel announcements This option allows the administrator to turn on off channel announcements To configure the announcement setting 1 Click on the Announcements tab 2 Check or un check the Announce using SAP box as appropriate 3 Click Apply Specifying the channel name This is the currently configured channel or encoder name and is configured in the Channel Name field on the Announcements page The default channel name is unique to each unit The format of the channel name is as follows Encoder type gt lt last 6 digits of MAC address gt For example Exterity HD SDI 021391 This unique name is also displayed on the Status page in the Stream Channel Name field To specify the channel name 1 Click on the Announcements tab 2 Enter the desired name in the Channel Name box 3 Click Apply Exterity AvediaStream e35xx Administrator s Guide V1 1 Specifying the channel number The channel number will be used by Exterity IPTV receivers and PC clients to produce an ordered list of channels To specify the channel number 1 Click on the Announcements tab 2 Enter a valu
33. k topologies To specify the IP TTL 1 Click on the Stream tab 2 Enter a value between 0 and 255 in the IP TTL box 3 Click Apply IP TOS By default the stream is sent with an IP TOS value of 0 The value can be set between 0 and 255 though you should take care to set a value appropriate to your network and if necessary refer to RFC 2474 when choosing the value to set To specify the IP TOS 1 Click on the Stream tab 2 Enter a value between 0 and 255 in the IP TOS box 3 Click Apply Stream on boot When this option is selected the encoder will automatically start to stream when it starts up assuming the AV source is on Deselect this if you do not want the stream to start immediately on boot The default setting is for stream on boot to be enabled To specify the stream on boot setting 1 Click on the Stream tab 2 Check or un check the Stream On Boot box as required 3 Click Apply IGMP join group The encoder by default uses IGMP to join the multicast group for its stream This can be essential to prevent flooding on some network switches If required this function can be disabled by deselecting the checkbox To specify the IGMP Join Group setting 1 Click on the Stream tab 2 Check or un check the Send IGMP Join Group box as required 3 Click Apply Exterity AvediaStream e35xx Administrator s Guide V1 1 Stream null packets Null packets can be produced during the encoding process and allow the gener
34. m e3520 encoder 3 Click on the encoder name in the purple bar on the left hand side to display the menu In the above example it is Encoder00002E 4 Navigate through the pages changing settings as appropriate 5 Click Apply on each page to save your changes Exterity AvediaStream e35xx Administrator s Guide V1 1 Note For more information on how to use the Web Management Interface to configure the encoder see Configuring the Encoder on page 22 Admin Interface In certain circumstances it may not be possible to manage an encoder via the Web Management Interface For these situations a text based Admin Interface is provided which is available via the serial interface marked admin on the chassis front panel or via telnet For more information on how to use the Admin Interface see Configuring the Encoder using the Admin Interface on page 34 21 Exterity AvediaStream e35xx Administrator s Guide V1 1 4 Configuring the Encoder This section of the manual describes how to manage the encoder using the Web Management Interface see Web Management Interface on page 20 Note When making changes using the Web Management Interface click Apply to save your changes on each tab before moving to another tab otherwise your changes will be lost Naming the Encoder The encoder can be assigned a name and location This name can be used to identify the encoder within the IPTV Manager while the location yo
35. min Program HD Encoder 1 1 01 rel 1 Mon May 25 18 37 19 BST 2009 Board Temperature 3 7C Show syslog Show Bootloader params Show Network Config Set Network Config Set Admin Password Run a shell Return to factory defaults Upgrade Reboot Exit Figure 8 Admin Interface Main Page The following options are provided 1 Show syslog This displays the device log file 2 Show Bootloader params This page displays the internal configuration used by the bootloader 3 Show Network Config This page displays the IP addressing information of the device 4 Set Network Config This page allows the administrator to set the IP address of the device 34 Exterity AvediaStream e35xx Administrator s Guide V1 1 5 Set Admin Password Allows the administrator to change the default admin password for the serial and web interfaces 6 Run a shell This allows the administrator to run a shell as admin 7 Return to factory defaults This page allows the administrator to set all configuration to factory defaults 8 Upgrade This allows the administrator to specify the TFTP server and initiate a firmware upgrade 9 Reboot Reboots the device 9 Exit Exits the Admin Interface Main Page 35 Exterity AvediaStream e35xx Administrator s Guide V1 1 6 Status Monitoring This section explains how to check the operating status of the encoder Viewing Encoder Details To view details about the encoder sel
36. nly eee aena aE Ea E AO AEEA EER nennen eene 38 Actual Video Rate rete ein inna ne EARS AAAI AATA 39 Stean Destination u coti EARE EE A 39 Stream Channel Namie cete e tede er dee cedente edu saute ee gee ddan eodd e de 39 Stream Channel Number erriari B0 ts ven 224856 de abun men tette Pet daten RD arta Cp ae Ee HAE 39 Viewing Network Statistics od endo n ed et Hed 40 7 Troubleshooting oani 5 2 6 ma eee t e e EE e ERE Erant ae tgo Ca Eee ei ty ea 41 APPENDIX A Serial Interface Connection sssssssssseeeee een ennemis 43 Gablings aree meae emere eee eet e ete cem tens 43 Connector WIRING 52k sok RA decile eck Met ree PA RE MR e ERU EAR OI RR E RUE ERR 43 Exterity AvediaStream e35xx Administrator s Guide V1 1 Opening a Session APPENDIX B Support and Contact Information Exterity AvediaStream e35xx Administrator s Guide V1 1 Important Safety Instructions There are no instructions specifically for service personnel in this document There are no user serviceable parts inside any Exterity product To prevent electric shock or fire hazard do not remove cover Refer service to qualified service personnel This chapter contains important safety information If you are unsure about any of the information in the section please contact Exterity The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dang
37. nnel WARNING For 230 240 volt operation be sure to use a harmonised grounded 3 conductor cord rated 6 Amp minimum Use a suitable cord for connection to the equipment and terminating in an IEC approved plug This equipment relies upon a safety earth for operation ensure that you always use a power cord with appropriate earth and that the inlet to which is inserted also has the appropriate earth If in any doubt about the earth provision in your building consult a qualified electrician WARNING Use only the dedicated power supply or cord supplied for your device WARNING The Exterity products use ventilation holes for cooling None of the ventilation holes should be blocked Keep all materials at least 5cm away from all the ventilation holes WARNING Do not expose the product to any rain or moisture WARNING Do not use the product near a naked flame e g a candle WARNING The operating conditions of the product should be 0 C 40 C with a Relative Humidity of 5 95 The product should not be operated outside of these conditions There are no user serviceable parts inside these products Any servicing adjustment maintenance or repair must only be performed by service trained personnel Exterity AvediaStream e35xx Administrator s Guide V1 1 About this Manual Summary This manual explains how to set up use and manage the AvediaStream e3520 and AvediaStream e3550 products which are commonly referred to as encoders
38. nnot automatically distinguish between 59 94Hz and 60Hz therefore the frame rate must be configured by the administrator if such a source is connected The default setting is 59 94Hz To specify frame rate 1 Click on the Input tab 2 Choose an option from the 24 60Hz Frame Rate box 3 Click Apply 23 Exterity AvediaStream e35xx Administrator s Guide V1 1 Audio input There are three options available when connecting audio to the encoder Balanced Unbalanced and AES The default setting is Unbalanced See AvediaStream e3520 Interface on page 15 for details on audio connections To specify the audio input 1 Click on the Input tab 2 Choose an option from the Audio Input box 3 Click Apply Configuring Audio Video Input e3550 only 24 Frame Rate The e3550 can handle sources with frame rates of 50Hz 59 94Hz 60Hz 23 98Hz and 24Hz Usually the encoder will automatically detect the frame rate and no configuration is required However under certain circumstances the encoder may not be able to distinguish between 59 94Hz and 60Hz or between 23 98Hz and 24Hz In this situation the frame rate can be configured by the administrator The default setting is Automatic To specify frame rate 1 Click on the Input tab 2 Choose an option from the 24 60Hz Frame Rate box 3 Click Apply Audio input There are three options available when connecting audio to the encoder AES Embedded and Embedded AC 3 The default setting i
39. ox You can display the Web Management Interface using the IPTV Manager as shown in IPTV Manager on page 19 or by typing the IP address of the encoder directly into your browser Open the Web Management Interface as follows 1 When prompted enter the correct username and password The default login details are Username admin Password labrador Note The administrator can change the admin password using the Web Management Interface For more information see Configuring the Encoder using the Admin Interface on page 34 2 The Web Management Interface opens in your browser as shown below in Figure 6 Exterity HD Encoder Server Room Encoder00002E Windows Internet Explorer oo v http 10 8 64 107 cgi bin index e is File Edit View Favorites Tools Help ome w od e Exterity HD Encoder Server Room Encoder00002E Geh i Page jj Tools exterit e building ity Welcome to the revol gem IPTV Status gt General Stream Started gt Status 5 gt Input Audio Input AES PCM 48000Hz Announcements Video Input Component 1080i 60Hz Bee Actual Video Rate CBR 10Mbit s gt Remote Stream Destination udp 239 192 64 107 5000 gt Network Stream Channel Name Encoder107 Authentication Stream Channel Number 107 Maintenance Logging High Definition Internet 100 v Figure 6 Web Management Interface displaying an AvediaStrea
40. provides the following interfaces over its edge connector to the chassis e Ethernet interface 10 100Mbps e Admin Interface e Status LEDs e Power supply The actual physical interfaces can be found on the chassis front panel Please refer to the relevant AvediaStream chassis installation guide for further details Pattern approx rate Description Twice a Second Running Power on Self Tests Solid On Booting operating System takes approximately 10 20 seconds Once a second Heartbeat indicates unit is running normally Alternatively lt 1 sec gt 10 secs Upgrading Table 1 Heartbeat LED Patterns Exterity AvediaStream e35xx Administrator s Guide V1 1 Encoder Rear Panel Interface The AvediaStream e3520 and AvediaStream e3550 have the following functionality Name Video Inputs Audio Inputs IR Out Socket AvediaStream e Composite e Balanced Yes e3520 e Component e Unbalanced HD PRO e AES digital AvediaStream e HD SDI Oa SDI No stereo a e SD SDI PE HD SDI e AES digital Table 2 Encoder Rear Panel Interface AvediaStream e3520 Interface The encoder provides video and audio inputs as follows as illustrated in Figure 1 below Figure 1 AvediaStream e3520 Encoder Rear Panel Video Inputs The three BNC connectors for video input support e Composite Connect the composite signal to the Y input e Component Connect the Y signal to the Y input the Pb U signal
41. ressed digital audio AC 3 is the only type supported Video Input Describes the input video the encoder has detected The items reported here are e SDI standard SD SDI or HD SDI e Resolution 525i 625i 720p 1080i or 1080p e Frame rate 23 98Hz 24Hz 50Hz 59 94Hz or 60Hz See AvediaStream e3550 Interface on page 17 for a list of valid combinations of resolution and frame rate If no video signal is detected the message No Signal will be displayed here Actual Video Rate Displays the Actual Video Rate which is determined by the input source present and the Video Bit Rate configured on the Encoding page The encoder uses a range of video rates depending on the input source that is present e SD sources have an allowable range of 2 to 10Mbits s e A720p source has an allowable range of 4 to 20Mbits s e A 1080i source has an allowable range of 6 to 20Mbits s e A 1080p source has an allowable range of 6 to 20Mbits s e3550 only For example if the Video Bit Rate is configured to 20Mbps but an SD source is connected the actual video bit rate will be 10 Mbits s Stream Destination Displays the URI of the stream including the multicast address and port as configured on the Stream page Stream Channel Name Displays the currently configured channel name as configured on the Announcements page Stream Channel Number Displays the currently configured channel number as configured on the Announcements page 39 Ext
42. s Embedded See AvediaStream e3550 Interface on page 17 for details on audio connections To specify the audio input 1 Click on the Input tab 2 Choose an option from the Audio Input box 3 Click Apply SDI audio group When using embedded audio select from one of four possible groups To specify the audio group 1 Click on the Input tab 2 Choose an option from the Audio Group box 3 Click Apply SDI audio channel When using embedded audio within one group there are four channels It is possible to select two different pairs 1 amp 2 or 3 amp 4 These will often be a stereo pair but need not be To specify the audio channel 1 Click on the Input tab 2 Choose an option from the Audio Channel box 3 Click Apply Exterity AvediaStream e35xx Administrator s Guide V1 1 SDI loop through There are two options available when connecting the encoder to another device Loop through connecting using a direct wire connection and Re clocked loop through connecting using a re timed connection The default setting is Disabled To specify the SDI loop through 1 Click on the Input tab 2 Choose an option from the SDI Loop through box 3 Click Apply Configuring Stream Properties Specifying the transport protocol The encoder transmits its stream as an MPEG transport stream carried over UDP or RTP The default setting is UDP RTP can be a useful diagnostic tool as RTP packets carry a sequence number and this can be us
43. sfer Protocol a simple file transfer protocol used on IP networks UDP User Datagram Protocol a transport protocol in the TCP IP suite which provides a connectionless transport mechanism with low overhead Unit Exterity product for example an AvediaStream e35x unit containing a printed circuit board YPbPr A type of component analogue video signal consisting of a colourless component luminance combined with two colour carrying components chrominance This is commonly referred to simply as component Exterity AvediaStream e35xx Administrator s Guide V1 1 How this Manual is Organised This manual is organised as follows Section 1 Getting Started Section 2 Physical Interfaces Section 3 Management Interfaces Section 4 Configuring the Encoder Section 5 Admin Interface Section 6 Status Monitoring Section 7 Troubleshooting This section describes how to get the encoder up and running This section describes how to connect your AV equipment to the encoder This section describes the management interfaces you can use to manage the encoder the IPTV Manager Web Management Interface and admin interface This section describes how to configure the encoder using the Web Management Interface This section describes how to configure the encoder using the serial Admin Interface This section explains how to check the operating status of the encoder This section provides trou
44. the correct file on the TFTP Server The TFTP Server address configured for the device is wrong Check that the TFTP Server address is the address of the machine the TFTP Server is running on The TFTP Server is not running Start the TFTP Server The TFTP Server is not configured to send files Fix the security settings on the TFTP Server Board temperature more than 20 degrees centigrade above ambient temperature Air vents are blocked Check that air vents are not blocked Fans have stopped running Check that fans are running None of the above If the problem persists switch off the unit and contact your Exterity systems integrator or reseller 42 Exterity AvediaStream e35xx Administrator s Guide V1 1 APPENDIX A Serial Interface Connection The serial admin interface provides the ability to manage a small subset of device functionality e g to configure an IP address Cabling To connect to the serial interface use the DB 9 RJ45 adaptor supplied by Exterity shown in Figure 12 Figure 12 DB 9 to RJ45 serial adaptor The female DB 9 connector should be plugged into the serial port on a PC A straight through network cable should be used between the RJ45 socket on the adaptor and the admin port on the Exterity device Note that although the cable fits the admin port should not be connected to the Ethernet port on a PC Connector Wiring If
45. the input video the encoder has configured detected Three items are reported here e Format Component HD or Component Composite SD as configured in the Input page for the detected resolution e Detected resolution 525i 625i 720p or 1080i e Detected frame rate 50Hz 59 94Hz or 60Hz See AvediaStream e3520 Interface on page 15 for a list of valid combinations of resolution and frame rate If no video signal is detected the message No Signal will be displayed here Audio Video Input e3550 only Audio Input This is a textual output indicating the configured audio input and what has been detected If the unit is configured for embedded audio the following information is displayed e Configured group group 1 2 3 or 4 as configured on the Input page e Configured channels channels 1 2 or 3 4 as configured on the Input page Exterity AvediaStream e35xx Administrator s Guide V1 1 e Lock indicator locked or no lock indicates if audio has been detected on the configured group and channels e Detected groups any combination of groups 1 4 or the message no audio detected A sample output could be as follows Audio Input Group 1 chans 1 2 locked groups 1 2 3 4 detected If the unit is configured for AES the information displayed will be one of the following e PCM 48000Hz i e uncompressed digital audio Other sampling rates may be reported but only 48000Hz is supported e Bitstream i e comp
46. tream Destination udp 239 192 100 25 5000 Authentication Stream Channel Name Exterity HD SDI 020ab9 Maintenance Stream Channel Number 0 gt Logging High Definition Internet 9 10095 Figure 10 Web Manager Interface Status Page 37 Exterity AvediaStream e35xx Administrator s Guide V1 1 38 The following information is displayed on the Status page Stream Provides information on the status of the stream as described in the table below Status Description Started The unit is currently streaming Stopped User has stopped streaming or has not attempted to start streaming Waiting for video The encoder has been unable to find a suitable video source Check the source video cable s has have been correctly attached to the unit and that the video source is turned on and working Ee video The AV source has been detected but the video format cannot be encoded ormat Table 3 Stream Status Audio Video Input e3520 only Audio Input Displays the currently configured audio input type as configured on the Input page This will be one of e Balanced e Unbalanced e AES If using AES audio the type of audio detected is also specified here This will be one of e PCM 48000HZz i e uncompressed digital audio Other sampling rates may be reported but only 48000Hz is supported e Bitstream i e compressed digital audio AC 3 is the only type supported Video Input Describes
47. u specify is used by the IPTV Manager to organise devices such as encoders into folders For example if you specify Group 1 the encoder appears in Location Group 1 inthe IPTV Manager To specify the name and location 1 Click on the General page 2 Enter the name and location as appropriate 3 Click Apply Note The name and location can also be configured using the Properties page in IPTV Manager Changing the Admin Password By default a username password pair of admin labrador is required to gain access to the Web Management Interface and the Admin Interface The admin password can be changed by the administrator as required To change the admin password 1 Click on the Authentication tab 2 Enter the desired password in both Password boxes 3 Click Apply Configuring Network Settings 22 Configuring IP address settings You can configure the encoder to obtain an IP address automatically using DHCP or you can specify static addressing information such as IP address subnet mask and default gateway Note Changes to IP addressing take place immediately on clicking Apply To configure the device to be allocated an IP address automatically 1 Click on the Network tab 2 Click Obtain an IP Address automatically 3 Click Apply Exterity AvediaStream e35xx Administrator s Guide V1 1 To configure a static IP address 1 Click on the Network tab 2 Click Use the properties below 3 Specify values
48. uring which time the LED flashes alternately slow and fast To upgrade the encoder to a new version of firmware 1 Ensure that the TFTP server is running 2 Ensure that the hd encoder full srec firmware file e3520 and e3550 is hosted correctly in the root directory of the TFTP server 3 Click on the Maintenance page 4 Ensure that the TFTP server address is configured correctly see Setting the TFTP server on page 31 5 Ensure that the Firmware filename is configured correctly and matches the name of the firmware file by default ha encoder full srec 6 Click Upgrade Firmware 31 Exterity AvediaStream e35xx Administrator s Guide V1 1 32 The firmware is downloaded from the TFTP server and copied to flash This process will take several minutes Restoring the encoder to factory default settings You can return the encoder to its factory default configuration Note If you restore the encoder to factory default settings you will lose all previously saved settings You can however restore these if you have saved your configuration as described in Exporting importing configuration settings on page 32 To restore the encoder factory default settings 1 Click on the Maintenance tab 2 Click the Return to factory defaults button Exporting importing configuration settings Once you have configured the receiver you can store your configuration settings in a single file You can use the file to restore your
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