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Model SP-5000 HC Thermal Printer User Manual TELPAR A

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1. he Eri ates 28 6 2 2 Printing Malf nctions cede daa oa 28 T Trouble Shooting tace ee 29 7 1 SP 5000 Trouble Shooting Table 29 7 2 6 m eee id ee o a cite 30 B SASCIIGOdOS 3 i252 Nahas er ect auae e atate ism i es tM e ee 31 9 UPC Code Chatter ead Dre IMG ES 32 10 Controller ph ce eee Ep Ret e cud E deer dep errand Re RR 33 11 Printer SPECHIGATONS dete ee deve mp ce eaa RT aea vet 34 11 1 Specifications oi m ie ai Bo Hemd iris 34 11 2 Telpar Roll Paper for 5000 34 TES 34 12 FCC Compliance Statement essees eirs 35 13 CE Declaration of Conformily rte ttn ee de 36 Page 4 of 33 1 Introduction Manual Revision D 1 1 Printer Overview The Telpar SP 5000 is a fast low cost industrial printer The SP 5000 will print at a maximum paper feed rate of 2 0 inches per second The SP 5000 can provide a variety of output formats The printer is available with mechanisms which will accept 2 35 3 125 or 4 40 inch wide thermal paper The SP 5000 is also capable of high density graphics MTBF 400 million min pulses 25 print ratio The SP 5000 is equipped with a dual configuration 9 pin RS 232 serial interface and a Centronics type DB 25S parallel interface L
2. Model SP 5000 HC Thermal Printer User Manual Fl PAR Your Printer Solutions Company TELPAR A Platinum Equity COMPANY 187 Cosby Road Dover New Hampshire 03820 Toll Free 800 872 4886 from the U S A and Canada only 603 750 7237 Fax 603 742 9938 Website www telpar com E mail info telpar com Manual SP 5000 CE UL Version Part No 790136 0020 Rev D 06 03 Page 1 of 33 Table of Contents T sedi e tet ee pL but Bee arm tee ae pet uei poti 4 171 Printer Overview etr tbe etre dettes ded 4 1 2 Telpar Limited Printer Limited emen 5 2 Operator IrifOrtflatiOri cuocere certe eter ene fe ER eut e oe Te UR aed ease ERR TUER PRAE dud 6 ZA Printer Top eee spe a edet eee da ede eee ER e HP eng 6 2 2 Printer Statusib ED eoe eth eee etn ed di is ed tet edat 6 2 3 Primary AC Power eet ELI ee me e e Cet de ve Lea eee 6 2 4 Unpacking and Inspectlon errato aloe ert a p bep ib reet tod ipee ttti 8 2 5 Paper Boadirgz oie iei eite etn nece imi tene nete 8 2 6 Intelligent Kiosk 8 2 6 1 Enable and Disable of the Delivery System Ticket 10 2 6 2 Clearing a Paper Jam 11 3 SS Installation eei eoe ear cer edt tbe bod oed n aede Cn Dor de c
3. 12 Numeric Digits The two six digit halves are surrounded by left center and right guard patterns The left half uses the odd parity encodations of digits and the right half uses the even parity encodations The first digit of a UPC Version A code represents the number system It indicates what type of product the symbol is indicating The next five digits comprise a code identifying the product s manufacturer and the next five digits represent the product code The final digit is a check digit whose value is mathematically based on all of the other numbers coded in the symbol A weighting scheme is used in its calculation so that the check digit also protects against transportation errors if the data is manually entered A UPC Version A symbol is arranged into two halves Center guard bars separate the first and last six digits Two left guard bars and two right guard bars then enclose the two symbol halves The various guard bars can be thought of as start and stop patterns The actual data is encoded as two bars and two spaces in a character that is seven modules wide This is called a 7 2 code that has 20 unique patterns Page 24 of 33 5 8 Echo Back Printer Error Status Byte The user has the option for polling the printer for error status This is accomplished by sending the printer the control code S REQ 13H The printer will then transmit back to the host the following one byte status Note This feature will output information from the RS
4. 2 6 1 Enable and Disable of the Delivery System Ticket Removal The SP 5000 has the ability to retract the printed cut and formerly delivered ticket if it has not been removed from the Delivery System This feature can be used in KIOSK applications when a customer has requested printed information from the KIOSK but has then decided to leave the printed information in the printer Prior to the availability of this option the next printed information ticket would be cleared out of the front of the printer that usually fell on the floor Now the next printed information will enable the previously printed ticket to be drawn back into the printer and dropped into the open slot behind the Delivery System KIOSK manufactures must provide ample space and a receptacle for the retracted tickets to fall inside their KIOSK Since not all of Telpar s customers are interested in using this feature an Escape Sequence has been added to allow the enable or disable of this feature To Disable the removal feature send the sequence ESC D 0 To Enable the removal feature send the sequence ESC D 1 The following BASIC programs enable and disable the feature via programming Basic Program Description 10 WIDTH LPRINT 255 20 LPRINT CHR 27 D CHR 1 REM Enable Purge Ticket 30 End Enables the removal feature 10 WIDTH LPRINT 255 20 LPRINT CHR 27 D CHR 0 REM Disable Purge Ticket 30 End Disables the removal feature Additionally the SP 5000 printer inc
5. 2 drivers are 1 SP 5000 2 Quarter Screen This driver will print a quarter of the printable screen at the full 200DPI resolution of the printer The print area will start at the left of the screen With this driver there is NO scaling 2 SP 5000 2 Half Screen This driver will print half of the printable screen at the full 200DPI resolution of the printer The print area will start at the left of the screen With this driver the printout is reduced by a factor of 2 For example a printable document that is approximately 8 wide will be reduced so that the leftmost 4 will fit on the 2 35 wide SP 5000 2 print area 3 SP 5000 2 Full Screen This driver will print the full printable screen at the full 2000 resolution of the printer With this driver the printout is reduced by a factor of 4 For example a printable document that is approximately 8 wide will be reduced to fit on the 2 35 wide SP 5000 2 print area It is recommended that the user install all three drivers and experiment until the resolution that meets your application is determined 4 6 2 SP 5000 3 Windows Driver Disk Since the SP 5000 3 has a 3 125 inch wide print area two Windows print drivers are provided which should allow for all printing requirements The two SP 5000 3 drivers are as follows 1 SP 5000 3 Partial Screen This driver will print 3 125 inches of the printable screen at the full 200DPI resolution of the printer The print area will start at th
6. 232 Interface only Bit Weight Description 0 Paper Low 1 Paper Out 1 Cutter Jam 1 Ticket Taken 1 For Future Use Buffer Full 1 Buffer Empty 1 For Future Use NOOR WD 5 9 Echo Back Printer Mode Status Byte Note This feature will output information from the RS 232 Interface only Bit Weight Description 0 For Future Use For Future Use For Future Use For Future Use Interleaved 2 of 5 On 1 For Future Use For Future Use For Future Use NOOR WN Page 25 of 33 6 SERVICE 6 1 Introduction The SP 5000 printer is designed to require a minimum of maintenance and service This section provides instructions for cleaning and maintenance Electrical and mechanical repairs should be performed by qualified personnel only Make certain that all electrical connections are disconnected before any service is performed on the SP 5000 6 2 Required Information for Service When contacting Telpar for service please have the following information available Model Number Serial Number Date Purchased This product information will help to speed service response time and reduce the possibility of relay of incorrect information regarding your specific product 6 2 1 Cleaning The SP 5000 exterior cabinet may be cleaned with a non abrasive cleanser Care should be taken to prevent liquids from entering inside the mechanical assembly If in a dirty environment the mechanism may be cleaned with alcohol and a cott
7. 51 Intel 18 5 Programming 19 5 1 Control Codes and Escape Sequences for 5000 2 19 5 2 Control Codes and Escape Sequences for 5000 3 20 5 3 Control Codes and Escape Sequences for 5000 4 21 5 4 Programming Example to Show All Four 22 5 5 Non Volatile Data with Optional 512KByte 22 5 5 1 An Example of Programming Non Volatile Data in 22 5 5 2 Printing Non Volatile 22 5 6 Horizontal Graphics 23 5 7 B r Code Operation ot eet p 25 5 7 1 Programming Bar Code Operation Basic sss 25 5 7 2 3 9 Bar Code 25 5 7 3 UPC Bar Code 26 5 8 Echo Back Printer Error Status 27 5 9 Echo Back Printer Mode Status 27 6 scere edet ten dee f e UN vede Hoods 28 6 1 MOGUCOM edere e eda eed edere e Euge 28 6 2 Required Information for 28 Page 3 of 33 0 2 1
8. button 10 From the next Add Printer Wizard Window select Yes to Print a Test if the printer is properly connected paper is installed and the Printer power is on otherwise select No Click the Finish button Note Telpar recommends you print the test page It is useful in determining if the installation was successful The printer MUST be turned on and ready to receive data If it is not select No and you can run the test later 11 After Clicking the Finish button as described above the driver files will be copied from the Floppy Disk to the Hard Drive the newly added printer Icon will appear in the Printers Window a Test Page will print on the Printer and another Window will appear on the Screen asking if the Test Page was printed properly 12a Ifthe Test Page printed properly choose Yes on the Window as described above and the Installation is Complete 12b Ifthe Test Page did not print properly choose on the Window shown above and you will be taken to the Windows Help and asked a series of questions to help diagnose the problem Please attempt to solve the problem using the Help that is available in Windows 95 before contacting Telpar If you cannot resolve the problem using the help provided from within Windows 95 contact Telpar between 9am to 5pm 4 9 Installing a Telpar Printer Driver with Microsoft Windows NT 3 51 Intel 1 Prepare the Printer to print from the Personal Computer 1a Connect
9. fit on the 4 4 wide SP5000 4 print area Note It is recommended that the user installs both drivers and experiments until the resolution that meets the application is determined 4 7 Installing a Telpar Printer Driver with Microsoft Windows 3 1x 1 Prepare the Printer to print from the Personal Computer 1a Connect the Printer to the power source 1b Connect the cable from the PC to the printer 1c Apply power to the Printer Note Read the README TXT file on Telpar Driver Disk for additional installation and configuration notes before continuing 2 Install the floppy disk with the driver files in your floppy disk drive From the Windows 3 1x Main Program Group select Control Panel and then select Printers in the Control Panel Group Click the Add Button to view the additional drivers From the List of Printers List Box select Install Unlisted or Updated Printer 5 Click the Install button 6 Type your floppy disk drive letter in the Install Driver Dialog Box and click the OK Button 7 Choose the desired driver by in the Add Unlisted or Updated Printer Dialog Box 8 Click the OK Button to install the driver Page 14 of 33 9 Please attempt to solve any potential problems using the Help that is available Windows 3 1 before contacting Telpar If you cannot resolve the problem using the help provided from within Windows 3 1x contact Telpar between 9am to 5pm 4 8 Instal
10. lt 84 54 T 108 6C 37 25 61 3D 85 55 U 109 6D m 38 26 amp 62 3E gt 86 56 V 110 6E n 39 27 63 87 57 111 6F 40 28 64 40 88 58 X 112 70 p 41 29 65 41 A 89 59 Y 113 71 q 42 2A 66 42 B 90 5A Z 114 72 r 43 2B 67 43 91 5B 115 73 S 44 2C 68 44 D 92 5C 116 74 t 45 2D 69 45 E 93 5D 117 75 46 2E 70 46 94 5E 118 76 V 47 2F 71 41 95 E 119 77 48 30 0 72 48 H 96 60 120 78 x 49 31 1 73 49 97 61 121 79 y 50 32 2 74 4A J 98 62 b 122 2 51 33 3 75 4B K 99 63 C 123 7B 52 34 4 76 4C L 100 64 d 124 7C 53 35 5 77 4D M 101 65 125 54 36 6 78 4E N 102 66 f 126 55 37 7 79 4F O 103 67 g 127 7F DEL Page 30 33 9 UPC Code Chart 10 Controller Layout 11 Printer Specifications 11 1 Specifications Fixed thermal print head Printing speed of up to 1 7 inches sec Operating Temperature 0 C to 50 C 32 to 122 F Storage Temperature 20 C to 60 C 4 F to 140 F Direct thermal printhead Dimensions WxHxD 298 mm x 140 mm x 203 mm 11 75 in x 5 5 in x 8 0 in Serial RS 232C 9600 Baud rate DTR flow control DB9S connector Parallel Centronics type interface DB25S connector Resolution 8 dots mm 203 dots in Paper thickness 0 05 mm to 0 11 mm maximum 003 in to 0045 in Abrasion life 90 km 56 miles of paper travel Humidity 9096 max RH non condensing Weight Standard configuration 3 6 kg 8 0 Ibs Barcode embedded s
11. n2x32 dots high Used with ESC h n 104 68 Horizontal Graphics Tab n2 1 255 Optional ESC j n 106 6A Line Feed in Horiz Graphics n 1 255 Windows ESC I n 108 6C Horizontal Graphics 1 255 Driver ESC m 109 6D Print ROM Data ESC p n1 n2 n3 n4 112 70 ESC q n 113 71 ESC s n 115 73 ESC u n1 n2 117 75 Program 512K Non Volatile Data n1 Data Bank Storage Location 0 30 n2 Number of Banks Required n3 Data Byte Remainder high Number Multiple of 256 n4 Data Byte Remainder low number must be 1 255 Print 512K Non Volatile Data n 0 30 0 Defaults to Print all Data Banks Set Character Set Size n 1 4 1 80 col 2 50 col 3 25 col 4 12 col UPC Bar Code n1 Horizontal Offset n1x8 dots offset n2 Height of Code n2x32 dots high Page 19 of 33 5 4 Programming Example to Show All Four Character Basic Program 10 WIDTH LPRINT 255 20 FOR X 1 TO 4 30 LPRINT CHR 27 s CHR X SELECT THE CHARACTER SET 40 LPRINT Text X REM SEND SOME TEXT 50 NEXT X 60 LPRINT REM CODE BELOW IS FOR FEED CUT 70 FOR X 1 TO 10 80 LPRINT REM FEED TO CLEAR DELIVERY 90 NEXT X 100 LPRINT CHR 27 c REM CUT THE PAPER 110 END 5 5 Non Volatile Data with Optional 512KByte Ram Non volatile data may be down loaded to the SP 5000 A total of 31 0 30 banks 16Kbytes per bank may be used for data downloading purposes One bank remains for internal printer func
12. not on roll properly Paper low sensor dirty rong paper Select LPTx Less than 6 feet required ry changing typically disabled Check cable pin out Check SW1 settings Check SW2 position Check configuration Check setting Check setting Check selection Check selection Align paper Check paper release lever Use Telpar paper Check paper release lever Check mechanism for jam Use Telpar paper Print minimum length Allow room for paper to bubble in queue area Clear jam Use Telpar paper Contact Telpar Re align or replace roll Clean with soft brush Use Telpar paper Printable character sent after ESC Change program to c cut command Paper not retracting switch not enabled Delivery does not etain ticket Delivery sensor blocked Delivery sensor dirty Page 28 of 33 remove printable character Enable switch Clear blockage Clean with soft brush 17 18 7 2 Delivery sensor defective Beeper and Indicates no paper ed green LED flashing Paper release lever up Delivery system deliver jam Delivery system retract jam Delivery drops Delivery wheels dirty ticket on deliver Roller assembly not locked down Clearing a Paper Jam Contact Telpar Install new roll of Telpar paper Check that paper release lever is in down position Paper output queue blocked Output roller assembly not locked down icket prevented from retracting Roller assembly not
13. the Printer to the power source 1b Connect the cable from the PC to the printer 1c Apply power to the Printer 2 Install the Telpar Driver Disk in the Floppy Disk Drive Note If one exists read the README TXT file on the Telpar Driver Disk for additional installation and configuration notes before continuing 3 From Windows NT Program Manager select the Main Program Group and run Control Panel 4 From the Control Panel select Printers to run the Print Manager 5 From the Printer Manager select Printer Create Printer 6 From the Create Printer Window enter a printer name in the Printer Name Edit Box From the Print to List Box select the communication port the printer is connected to From the Driver List Box select Other At the bottom of the list 6a Once you have selected Other the Install Driver Window will pop up Type your Floppy Drive letter in the Install Drive Window and click the Page 15 of 33 7 Select a Driver to install from the Select Driver Window click the OK Button The Driver files will be copied from the Floppy Disk to the Hard Drive 8 Click the OK Button from the Create Printer Window 9 From the Printer Setup Window select a paper size from the Form Name List Box Then click the OK Button 10 The Printer Driver is now installed you may now close and exit the Print Manager The printer can be set a
14. utility supplied with the SP 5000 Driver Disk PT2 EXE is used to send the data 24 576 Bytes to the printer The format is shown below Basic and Utility Program Description 10 WIDTH LPRINT 255 20 LPRINT CHR 27 p CHR 0 CHR 2 CHR 32 CHR 7 30 SYSTEM Prepares printer to accept file 24 576 Bytes into two banks starting with the first bank 0 PT2 PRN 1 1 is the number of times the data is sent Printing utility supplied with the SP 5000 driver diskette to down load data to the printer 10 LPRINT CHR 27 q CHR 0 20 SYSTEM Prints file 24 576 Bytes starting with the first bank 0 defaults to print all banks 5 6 Horizontal Graphics Mode Horizontal Graphics Mode is used primarily when printing from Microsoft Windows with the Optional Microsoft Windows Driver Diskette from Telpar Corporation The following 67 byte hexadecimal programming example emulates three graphic lines one dot high vertically one inch long each printed across an 8 1 2 X 11 inch page The first line starts 1 inch from the left margin and each line is separated by one inch of space in between Page 21 of 33 BYTES Sequential Data shown in BYTES of Hexadecimal Information 00 1B 6A C8 1B 68 0 1 6 00 OF FF FF FF FF FF FF FF FF FF FF FF FF 1B 68 0 1 6 00 FO FF FF FF FF FF FF FF FF FF FF FF FF 1B 68 0 1 6 00 FO FF FF FF FF FF FF FF FF FF FF FF FF 00 0 00 67 1B 63 00 Code Legend OD Carriage return and 13 byt
15. 0 with Output Assembly in Closed Position Page 9 of 33 33 Installation 3 1 Power Up and Self Test The operating controls of the SP 5000 have been kept to a minimum A convenient self test feature allows the operator to quickly determine that the printer is operating correctly Telpar PART 751502 0060 for the 2 35 inch wide roll Telpar PART 751503 0060 for the 3 125 inch wide roll Telpar PART 751504 0060 for the 4 40 inch wide roll Note Each different paper width is used for a specific model only The correct paper width must be installed with the appropriate unit and mechanism Page 10 of 33 4 Interface Specifications 4 1 Serial Interface Specifications The SP 5000 can be used as either a serial or parallel device The serial interface parameters are set via SW1 and SW2 Baud rate serial parameters and KIOSK options are set with SW1 SW2 is used to set the specific serial interface configuration 4 1 1 SW1 Switch Settings 1 2 3 Baud Rate Setting 600 Close Open Open 1 200 Open Close Open 2 400 Close Close Open 4 800 Open Open Close 9 600 Close Open Close 19 200 Open Close Close 38 400 Close Close Close 115 200 Open Open Open 1 2 Disable Enable 7 Bits 8 Bits Even Odd Disable Enable 4 5 Stop Parity Bits Close Open Close Open 6 7 8 Data Parity Delivery Length Odd System Even Close Open Close Open Close Open Switches SW 1 and SW2 are located on the printer s main controller board See ne
16. 7 pin 8 to RP7 pins 2 and 3 4 4 3 2 Firmware Changes Firmware Revision D4 01 or higher is required 4 5 Parallel Interface Cable This parallel cable configuration is used to interface the SP 5000 with all IBM and IBM compatible systems This cable connects the interface to the printer with a 1 1 cable connection and is terminated by a DB 25P on each end This 25 pin cable configuration is available at most computer supply stores ex pin 1 to pin 1 pin 2 to pin 2 pin 25 to pin 25 Please Note Cable length for the standard mode of parallel printing through MS DOS should be limited to 25 feet or less When printing through Microsoft Windows in the fast printing to port mode cable length must be limited to 6 feet or less In this mode of print the standard MS DOS machine interrupts are not used for printing which regulates data flow to the printers parallel port In this printing mode Centronics Standards for timing data flows are not utilized Telpar suggests that during the printer set up in Microsoft Windows the fast printing to port option be de selected 4 6 Optional Microsoft Windows Driver Diskettes Telpar offers optional Microsoft Windows driver diskettes for use with Microsoft Windows applications 4 6 1 Telpar SP 5000 2 Windows Driver Disk Since the SP 5000 2 has a 2 35 inch wide print area three Windows print drivers are provided which should allow for all printing requirements Page 13 of 33 The three SP 5000
17. NT 012345678905 UPC CODE 60 FOR X 1 TO 10 70 LPRINT 80 NEXT X 90 LPRINT Default Text 100 LPRINT CHR 27 REM Cut 5 7 2 3 of 9 Bar Code Description The bar code printing option allows code 39 character strips to be printed by the SP 5000 Code 39 is so named because of the original 39 character set It is also called 3 of 9 because in any given character 3 of the 9 elements are always wide Each character is made up of 5 bars and 4 spaces two of the 5 bars are wide and one of the four spaces is wide making 40 possible characters Four additional characters and are formatted with all the bars narrow and three spaces wide The complete character set includes a start stop character and 43 data characters comprising 10 digits 26 letters and the characters 5 and space Only upper case alpha characters are supported unpredictable or unreadable code may result otherwise The characters and 96 represent their corresponding ASCII characters only if they are followed by a digit space symbol or stop code If one of these characters is followed by a letter the pair is then decoded For example a string C represents the control code end of text or C in ASCII the string C represents a lower case c 5 7 3 UPC Bar Code Description Page 23 of 33 The Universal Product Code is numerical only code This code contains ten digits that may be of odd or even parity that totals 20 unique patterns
18. R eene ded 12 371 Power p and Self Tests UR e Ere eto o Ae pee bee RO Eg 12 4 interface Specificatioris oct e eer eter hee vct ded esa eed ees diate ea EATER 13 4 1 Serial Interface 13 4 1 1 SW1 Switch Settings moie innen nien 13 4 1 2 9W2 Settings ene tent tue 14 471 3 DB 9 RS 232 Serial Interface d E em e ed i id 14 4 2 Parallel Interface i repetenda td e e 14 4 3 Flow Control t re eren HERE Reti e ave s ED eee toe qt 15 4 4 Parallel Port Handshaking Implementation senem 15 BAA SCODG co eee e deel use eve d tuve Mate een ep De 15 4 4 2 Description of Status Signals sss ee ene 15 Page 2 of 33 4 4 3 Description of Changes 15 4 5 Parallel Interface 16 4 6 Optional Microsoft Windows Driver 5 16 4 6 1 SP 5000 2 Windows Driver 16 4 6 2 SP 5000 3 Windows Driver 16 4 6 3 SP 5000 4 Windows Driver 17 4 7 Installing a Telpar Printer Driver with Microsoft Windows 3 1 17 4 8 Installing a Telpar Printer Driver with Microsoft Windows 95 17 4 9 Installing a Telpar Printer Driver with Microsoft Windows NT 3
19. The printer is designed to output then hold approximately 0 5 of the hardcopy to allow manual removal by the user The hardcopy clear function is enabled if the drive rollers are jammed during the output sequence If the drive rollers are stalled for more than 20 seconds the unit will reverse the drive rollers to clear the hardcopy from the output path If the unit does not clear the form or the drive rollers jam the unit will go into error mode to alert the user of a potential problem 2 6 2 Clearing a Paper Jam Condition If a jam does occur in the output section of the intelligent paper delivery system the output guide and cutter assembly may be rotated upward to gain access to the mechanism output cutter input area To rotate the output assembly turn the unit off and remove primary power Apply light pressure in an upward motion to the front underside of the output assembly guide While applying this pressure push the left then right cutter retention buttons outward approximately 1 32 to release the assembly from the print mechanism Once free the assembly may be rotated upward 90 that should provide access to the jam area Additionally open the printer platen with the paper release lever on the left side of the printer The jammed paper may be removed at this time Once the paper has been removed close the printer platen and lower and output assembly to their home positions Normal printing may be resumed at this time Figure 8 SP 500
20. e direct parallel in DOS rong printer selected Page 27 of 33 Solution Connect unit to power Check fuses urn power switch on Check for paper jam Check paper type Cut edge straight or fold over and crease Move lever to down position Contact Telpar for service 972 233 6631 Check as outlined above Hold line feed longer Check roll orientation Clear jam Contact Telpar Return paper release to down position Turn roll over Use Telpar paper Return paper release to down position Improper pin out Cable not connected Cable too long 6 feet required Check MODE Command try print screen under DOS Install select printer 10 11 12 13 14 15 16 Windows Will not print serial Will not print serial in MS Windows Light print on one ide Light print Delivery jam Does not cut Low paper not functional Paper retracts immediately rong port selected Cable too long Fast print direct to port enable disable Interface cable pin out Communication parameters Interface select switch Interface cable configuration Communication parameters Interface selection Printer selection rong Communication port elected Paper jammed onto one side Paper off of print head Wrong paper poor quality Paper release not locked Paper partially jammed rong paper paper wound rong icket too short Queue area blocked Paper jam rong paper Cutter jammed Paper
21. e left of the screen For example a printable document that is approximately 8 wide will be truncated so that the leftmost 3 125 will fit on the 3 125 wide SP 5000 3 print area 2 SP 5000 3 Full Screen This driver will print all of the printable screen at the full 200DPI resolution of the printer With this driver the printout is reduced to the 3 125 inch print area of the SP 5000 3 For example a printable document that is approximately 8 wide will be reduced to fit on the 3 15 wide SP 5000 3 print area It is recommended that the user installs both drivers and experiments until the resolution that meets the application is determined 4 6 3 SP 5000 4 Windows Driver Disk Since the SP 5000 4 has a 4 4 inch wide print area two Windows print drivers are provided which should allow for all printing requirements The two SP5000 4 drivers are as follows 1 SP 5000 4 Half Screen This driver will print half of the printable screen at the full 200DPI resolution of the printer The print area will start at the left of the screen For example a printable document that is approximately 8 wide will be truncated so that the leftmost 4 4 will fit on the 4 4 wide SP5000 4 print area 2 SP 5000 4 Full Screen This driver will print all of the printable screen at the full 200DPI resolution of the printer With this driver the printout is reduced by a factor of 2 For example a printable document that is approximately 8 wide will be reduced to
22. e print command in horz graphics OD HEX 13 DECIMAL 1B Escape 6A Horizontal Line Feed Command C8 Decimal equivalent of 200 dot spacing from top of form 68 Horizontal Tab Command 0 Decimal equivalent of 12 byte space from left margin 6C Horizontal Graphics Command FF Full byte 8 dot print command 255 decimal FO Partial byte dot command 240 with the least significant bit LSB toward left margin of the page 63 Printer cut command Page 22 of 33 5 7 Bar Code Operation The SP 5000 can print three types of bar codes with its standard programming The bar code types are 3 of 9 Interleaved 2 of 5 and UPC codes 5 7 1 Programming Bar Code Operation in Basic 3 of 9 Code 10 WIDTH LPRINT 255 20 LPRINT Default Text 30 LPRINT CHR 27 C CHR 5 CHR 2 REM 3 OF 9 Barcode 40 LPRINT 12345 50 LPRINT 12345 3 OF 9 60 FOR X 1 TO 10 70 LPRINT 80 NEXT X 90 LPRINT Default Text 100 LPRINT CHR 27 REM Cut Interleaved 2 of 5 10 WIDTH LPRINT 255 20 LPRINT Default Text 30 LPRINT CHR 27 i CHR 0 CHR 2 REM Interleaved 2 of 5 Barcode 40 LPRINT 012345 50 LPRINT 012345 Interleaved 2 of 5 60 FOR X 1 TO 10 70 LPRINT 80 NEXT X 90 LPRINT Default Text 100 LPRINT CHR 27 REM Cut UPC Code 10 WIDTH LPRINT 255 20 LPRINT Default Text 30 LPRINT CHR 27 CHR 1 CHR 2 REM UPC Barcode 40 LPRINT 012345678905 50 LPRI
23. ebsite www telpar com E mail info telpar com Part No 790136 0020 Page 33 of 33
24. ed in Horiz Graphics n 1 255 108 6C Horizontal Graphics 1 255 109 6D Print ROM Data 112 70 Program 512K Non Volatile Data n1 Data Bank Storage Location 0 30 n2 Number of Banks Required n3 Data Byte Remainder high Number Multiple of 256 n4 Data Byte Remainder low number must be 1 255 113 71 Print 512K Non Volatile Data 0 30 0 Defaults to Print all Data Banks 115 73 Set Character Set Size n 1 4 1 40 col 2 25 col 3 12 col 4 6 col 117 75 UPC Bar Code n1 Horizontal Offset n1x8 dots offset n2 Height of Code n2x32 dots high Page 17 of 33 5 2 Control Control Codes and Escape Sequences for SP 5000 3 CATEGORY Code SLF Print S REQ M_REQ CAN ESC ESC Sequence ESC 3 n ESC ESC C n1 n2 ESC D 68 44 ESC c ESC i n1 n2 Used with ESC h n Optional Windows ESC I n Driver ESC j n ESC m ESC p n1 n2 n3 n4 ESC q n ESC s n ESC 1 2 SYM DEC HEX 10 0A 13 00 19 13 21 15 24 18 27 1B 51 33 64 40 67 43 FUNCTION Single Line Feed Carriage Return Echo Back Error Status Byte Echo Back Printer Mode Status Byte Clear All Buffers Escape Set Line Spacing to n dots 6 n 1 255 Reset Printer Bar Code 3 of 9 n1 of Characters n2 Height of Code n2x32 dots high Delivery Ticket Removal 99 63 105 69 104 68 106 6A 108 6C 109 6D 112 70 113 71 115 73 117 75 n 1 Enable n 0 Disable Deliver
25. fy the nature and the extent of the damage Before installing or operating the printer check the following Ensure that the primary power setting is correct for your installation Ensure that the printer mechanism and paper paths are clear of all packing materials or other foreign matter Ensure that paper is installed DO NOT OPERATE the printer without paper 2 5 Paper Loading Install a new roll of Telpar approved paper thermal side up on the paper spindle Apply power to the printer Set printer platen to the closed position via the paper release lever shown below and then feed a straight and clean leading edge of the paper directly into the paper input slot Once the optical switch detects the paper the printer will automatically feed paper through the mechanism to the proper point 2 6 Intelligent Kiosk Operation The SP 5000 has been developed specifically for kiosk applications The SP 5000 incorporates special mechanical electrical and programming features that make it ideal for un attended kiosk systems To enable the Intelligent Kiosk delivery feature the printer must receive the escape code sequence ESC c at the end of it s printing routine Note The printer can output system status via the RS 232 Serial Interface For more information see Section 5 8 and 5 9 An example in BASIC to enable the drive system is as follows FOR X 1 TO 60 LPRINT SP 5000 PRINTER NEXT X LPRINT CHR 27 c Page 8 of 33
26. le and must be used if the SP 5000 is connected to a host computer s serial port A DB 25S connector is used for the parallel interface The pin assignments and brief signal descriptions are listed below Pin Signal Description 1 STROBE 1 usec pulse to clock data into the printer 2 DATA 0 3 DATA 1 4 DATA 2 Eight data bit input signals to the printer 5 DATAS Signal levels are high for logic 1 and low 6 DATA4 fora logic 0 7 DATA 5 8 DATA 6 9 DATA 7 10 ACK 6 usec pulse from printer when data received 11 BUSY High when printer is unable to receive data 12 PE High when a paper error occurs in printer 13 SELECT High when printer is on line 18 24 GROUND Signal Grounds 4 3 Flow Control The SP 5000 employs a 31 K byte data buffer 128 and 512 optional to allow the host computer to rapidly transfer data Under some circumstances it may be possible to completely fill the buffer When the buffer is within 50 bytes of being full the SP 5000 signals the host computer to pause until a line of data is printed or until the buffer is under the 50 byte limit The flow control information is sent to the host using hardware and software protocols The hardware protocol uses the BUSY line of the parallel interface and the DTR line of the serial interface These pins are asserted or negated as necessary to turn off and turn on the flow of data XON and XOFF protocol is offered as an option The software protocol uses the XON and XOFF ASCII characte
27. ling a Telpar Printer Driver with Microsoft Windows 95 1 Prepare the Printer to print from the Personal Computer la Connect the Printer to the power source 1b Connect the cable from the PC to the printer 1c Apply power to the Printer Note If one exists read the README TXT file on the Telpar Driver Disk for additional installation and configuration notes before continuing 2 From Windows 95 select Start Settings Printers 3 From the Printers Window Click Add Printer 4 From the Add Printer Wizard Window Click the Next button 5 From the next Add Printer Wizard Window Click the Have Disk button 6 From the Install From Disk Window type in the Floppy Drive Letter you will be installing the driver from if necessary Install the Telpar Driver Disk in the Floppy Disk Drive Click the OK button 7 From the next Add Printer Wizard Window select highlight the Printer Driver to be installed and Click the Next button 8 From the next Add Printer Wizard Window select highlight the Port the printer is connected to and Click the Next button 9 From the next Add Printer Wizard Window change the Printer name if desired in the Printer name edit box Note If this is not the only printer installed answer the question Do you want your Windows based programs to use this printer as the default printer by selecting a Yes or No radio button Click the Next
28. locked down Inspect for damage and clean Lock into position If a jam does occur in the output section of the intelligent paper delivery system of SP 5000 thermal printer the output guide and cutter assembly may be rotated upward to gain access to the mechanism output cutter input area To rotate the output assembly Turn the unit off and remove primary power by disconnecting the power cord Using your thumb on each hand apply light pressure in an outward motion to the latches located on each side of the plastic cutter frame While spreading the frame latches apply a forward and rotating motion with your forefinger to the cutter assembly Once free the assembly may be rotated upward 90 from the pivot which should provide access to the 1 2 3 jam area 4 5 Open the printer platen with the paper release lever on the left side of the printer The jammed paper may be removed at this time Once the paper has been removed close the printer platen and lower the output assembly to their home positions Then apply power to the unit Normal printing may be resumed at this time Page 29 of 33 8 ASCII Codes Listed below are the printable ASCII characters for the SP 5000 Decimal and Hexadecimal values are given Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Char 32 20 SP 56 38 8 80 50 104 68 h 33 21 57 39 9 81 51 105 69 34 22 58 82 52 R 106 6A j 35 23 59 3B 83 53 5 107 6B k 36 24 60 3C
29. on swab The mechanism may also be blown out with compressed air Do not direct air flow directly to the printer platen this may damage the printing surface on the platen When the mechanism is clean and free of dirt a light silicon lubricant may be applied sparingly to the moving mechanical components 6 2 2 Printing Malfunctions Examples of Printing Problems Cause and Effect Poor Print Quality Dirty Thermal Print Mechanism Head Worn Print Head Poor Quality Thermal Paper Damaged Thermal Print Head Premature Wear of Thermal Print Head Printing with paper not approved by Telpar Printing in an environment where abrasive particulate is allowed to enter the print mechanism Page 26 of 33 7 1 Item 3 6 Trouble Shooting SP 5000 Trouble Shooting Table Problem No power LED off Paper will not feed or load Will not self test Paper feeds but does not print Will not print in parallel mode Will not print parallel in MS Possible Cause Power not connected Fuse blown Power switch not on Paper jammed in mechanism rong paper No straight edge on paper Paper release lever up Defective paper sensor No power Did not hold line feed long enough Paper not installed properly Paper jam Defective line feed switch Paper release lever Up Paper upside down Wrong paper Paper release lever not locked Interface cable No interface connection Check cable length Check MODE Command to r
30. orporates a DIP switch SW 1 8 located on the main control board which will enable or disable this feature Please note that software can over ride the hardware DIP switch setting To enable the optional feature with the DIP switch the switch must be in the open position To disable the feature move the switch to the closed position The printer must be turned off powered down when making the switch selections The default operation enable or disable will be activated upon power up of the unit One key mechanical feature of the SP 5000 is that it will cut and deliver the hard copy only after the printer has completed printing This task is accomplished by re directing the printed hardcopy below the unit By re directing the output of the printer to the queue area while printing jams due to premature hardcopy removal are eliminated The printer will allow a total of 102 13 seconds of printing to be re directed If this amount is exceeded the printer will go into error mode to alert the user of a potential problem The SP 5000 incorporates a hardcopy edge sensor located in the intelligent delivery output guide This sensor functions as an edge detector and a hardcopy clear sensor When directed to print the sensor is used to stop the intelligent drive rollers to allow the redirection of the printed form Once the unit has completed printing and has received the ESC c sequence the drive rollers will engage and present the hardcopy to the user
31. ow maintenance is assured by Telpar s reliable design and ribbonless thermal print technology The SP 5000 also includes a built in diagnostic self test and a 31K data buffer 128 and 512K optional The SP 5000 is housed in a rugged aluminum enclosure This unit operates through 0 to 122 F with a constantly regulated print intensity control Page 5 of 33 1 2 Telpar Limited Printer Limited Warranty For one 1 year after shipment of the printer product to Buyer Telpar warrants the product against defects in materials and workmanship provided the product has been operated and maintained in accordance with manufacturer s operating and maintenance specifications The warranty specifically excludes ribbons paper and other consumable items THIS WARRANTY IS IN LIEU OF ANY AND ALL OTHER WARRANTIES EXPRESSED OR IMPLIED TELPAR MAKES NO OTHER WARRANTY AND BUYER SPECIFICALLY WAIVES ANY OTHER WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THOSE DESCRIBED HEREIN Telpar s liability hereunder is limited to the repair or replacement of defective parts This liability does not extend to normal wear and tear Telpar will solely at its option remedy all valid warranty claims either by a Repairing or replacing the defective unit at Telpar s factory or b Repairing or replacing the defective subassembly at Telpar s factory If so directed by Telpar Bu
32. r at the pry point as shown below 2 Remove the fuse module by using a small flat blade screw driver to pry up on the edge of the fuse module The fuse module will pull straight out of the AC input module 3 Once the fuse module is out of the unit replace the fuse with a proper rating fuse if necessary or change the voltage by rotating the fuse module 180 Reinstall the fuse module into the AC receptacle with the desired voltage positioned for display in the view window The voltage selected can be seen by looking at the voltage displayed in the view window located on the right side of the module when the access door is closed CLOSED POSITION OPEN POSITION vg tw Pry point 114 0 open to remove access door E Jc Lo Fuse Modul Voltage Selection NO Fuse Module Figure 2 SP 5000 Fuse Module F1 2A 250V for 115 VAC operation F2 1A 250V for 230 VAC operation SP 5000 B ack View ACCESS LATCH TO FUSE MODULE N PAPER SPINDLE IAC POWER SWITCH AC POWER INPUT MODULE v PAPER INPUT PRIMARY POWER FUSE SLOT PARALLEL PORT SERIAL PORT 08 25 5 DB 3 S Figure 3 SP 5000 Back View Page 7 of 33 2 4 Unpacking and Inspection Carefully unpack and inspect your SP 5000 for any damage which may have occurred in transit Should any damage have occurred notify Telpar save the shipping carton and packing materials and file a damage claim with the carrier Speci
33. rs Q and S which are sent back to the host to start and stop the data stream Some host systems may not support one or both of these protocols Please contact Telpar for more details regarding the use of this protocol 4 4 Parallel Port Handshaking Implementation Page 12 of 33 4 4 1 Scope This specification describes the hardware and firmware changes required to obtain paper out and jam status information from the parallel port of the SP 5000 printer 4 4 2 Description of Status Signals Paper Out and Summary Jam Status information is available at the I O pins of the parallel port as shown in the following table Signal Name PE SLCT J Error Printer Status Pin No 12 13 15 Signal Levels High High Ready to Receive Data Low Low Low Printer Jam High Low Low Out of Paper A paper jam may be detected at either one of two different locations in the printer The locations are in the cutter and in the delivery system The printer will indicate the location of a jam by issuing different audible warning alarms for each location The summary status sent to the parallel port indicates that a jam condition exists in the printer but it does not signal the location 4 4 3 Description of Changes Required 4 4 3 1 Hardware Changes The following hardware change is required on the SP 5000 Rev D4 Controller Board Make an etch cut at P2 pin12 solder side of controller board Add a jumper from P2 pin 12 to U4 pin 5 Add a jumper from RP
34. s the Default printer for Windows NT or the printer can be accessed from within Windows NT applications 11 If you have questions concerning the installation and use of the Windows NT Printer Driver please read the README TXT file on the Telpar Driver Disk for additional installation and configuration notes If there is no README TXT file on the Telpar Driver Disk or the question is not answered in the README TXT file contact Telpar between 9am to 5pm Page 16 of 33 5 Programming Information 5 1 Control Codes and Escape Sequences for SP 5000 2 CATEGORY Used with Optional Microsoft Windows Driver SYMBOL Control Code SLF Print S REQ M_REQ CAN ESC ESC 3 n ESC ESC C n1 n2 ESC D n 68 ESC ESC i n1 n2 ESC h n ESC j n ESC I n ESC m ESC p n1 n2 n3 n4 ESC gq n ESC s n ESC u n1 n2 DEC HEX FUNCTION 10 Single Line Feed 13 OD Carriage Return 19 13 Echo Back Error Status Byte 21 15 Echo Back Printer Mode Status Byte 24 18 Clear All Buffers 27 1B Escape ESC Sequence 51 33 Set Line Spacing to dots 6 n 1 255 64 40 Reset Printer 67 43 Bar Code 3 of 9 n1 of Characters n2 Height of Code n2x32 dots high 44 Delivery Ticket Removal n 1 Enable n 0 Disable 99 63 Activate Cutter and Deliver Document 105 69 Bar Code Interleaf 2 of 5 n1 Horizontal Offset n1x8 dots offset n2 Height of Code n2x32 dots high 104 68 Horizontal Graphics Tab n 1 255 106 6A Line Fe
35. t does cause harmful interference to radio or television reception which can be determined by turning the equipment off an on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that which the receiver is connected Consult the dealer or an experienced radio TV technician for help Note Shielded cables must be used with this unit to ensure compliance with the Class B FCC limits Page 32 of 33 13 CE Declaration of Conformity Category Directive Example Standards Product Safety 73 23 EEC EN60950 Information Technology Low Voltage Equipment Electromagnetic 89 336 EEC EMC EN55022 Information Technology Compatibility EMC Equipment 50082 1 Generic Immunity Manufacturer s Name TELPAR Manufacturer s Address 187 Cosby Road Dover New Hampshire 03820 Telephone 603 750 7237 Fax 603 742 9938 Type of Equipment Printer Model Number SP 5000 Serial Number All numbers beginning with 5000C Year of affixing CE mark Beginning 1997 Shielded cables must be used with this unit to ensure compliance Underwriters Laboratory Listed Information Technology Equipment File E188263 Project 97RT9281 NWGQ NWGQ7 Fl PAR Your Printer Solutions Company TELPAR A Platinum Equity COMPANY 603 750 7237 Fax 603 742 9938 W
36. tions Graphic images may be down loaded to the printer via PRN files that are created by the SP 5000 Driver for Microsoft Windows when printed to a file A downloading example of a PRN graphics image with 24 576 Bytes of data is as follows Image Size Example 24 576 Bytes Each bank can accept 16KB 7Bytes of data for a total of 16377 Bytes per bank Calculate the Number of Banks Required Divide the image size 24 576 by the Bytes per bank 16377 24576 16377 1 5006 Banks Round up to the next whole number of banks 30 maximum 2 banks will be required Calculate the Data Remainder High and Low 24576 16377 8199 Bytes 8199 2567 32 02734375 round down to the next whole number 32 remainder 32 256 8192 Bytes 8199 8192 7 Bytes must be less than 256 L remainder 7 To down load the image to the printer send the following ESC Code ESC ptn1 n2 h ESC p 0 2 32 7 n1 0 30 Banks where data is stored n2 Number of banks required h High remainder Low remainder 5 5 1 An Example of Programming Non Volatile Data in BASIC Basic Program 10 WIDTH LPRINT 255 20 LPRINT CHR 27 p CHR 0 CHR 2 CHR 32 CHR T 30 SYSTEM Prepares printer to accept file 24 576 Bytes into two banks starting with the first bank 0 10 LPRINT CHR 27 q CHR 0 20 SYSTEM Prints file 24 576 Bytes starting with the first bank 0 defaults to print all banks 5 5 2 Printing Non Volatile Data Page 20 of 33 A printing
37. xt page for switch locations Page 11 of 33 4 1 2 SW2 Settings Switch SW2 is used to set the SP 5000 printer s serial port pinout configuration The printer can be set to it s own configuration or PC AT pinout 4 1 3 DB 9 RS 232 Serial Interface The SP 5000 serial interface incorporates a DB 9 connector whose pinout configuration can be changed via SW2 from the SP 5000 to a PC AT compatible configuration Pin Signal Description 1 GROUND Protective ground 2 TXD Data output from the printer to the host 3 RXD Data input to the printer or display 4 CTS Inhibits TXD line when held at 10v by the host 5 GROUND Signal ground 8 DTR 10v when printer is unable to receive data There are two conventions used in the RS 232C interface these are Data Terminal Equipment DTE and Data Communications Equipment DCE Examples of DCE are modems multiplexers and telephone data line interfaces All other equipment which originates or receives data such as terminals including the SP 5000 or computers is DTE The difference between DCE and DTE is that TXD and RXD are reversed as well as several control signals This allows a piece of DTE to connect directly to a piece of DCE e g a modem to a terminal with a straight pin for pin connection in the interconnecting cable However if two pieces of DTE are to be interconnected it is necessary to transpose TXD and RXD as well as DTR and CTS in the cable This type of cable is called a null modem cab
38. y Activate Cutter and Deliver Document Bar Code Interleaf 2 of 5 n1 Horizontal Offset n1x8 dots offset n2 Height of Code n2x32 dots high Horizontal Graphics Tab n 1 255 Line Feed in Horiz Graphics n 1 255 Horizontal Graphics n 1 255 Print ROM Data Program 512K Non Volatile Data n1 Data Bank Storage Location 0 30 n2 Number of Banks Required n3 Data Byte Remainder high Number Multiple of 256 n4 Data Byte Remainder low number must be 1 255 Print 512K Non Volatile Data 0 30 0 Defaults to Print all Data Banks Set Character Set Size n 1 4 1 57 col 2 36 col 3 18 col 4 9 col UPC Bar Code n1 Horizontal Offset n1x8 dots offset n2 Height of Code n2x32 dots high Page 18 of 33 5 3 Control Code SYM DEC HEX SLF 10 0A Print 13 OD S_REQ 9 13 M_REQ 21 15 CAN 24 18 ESC 27 1B ESC Sequence Control Codes and Escape Sequences for SP 5000 4 FUNCTION Single Line Feed Carriage Return Echo Back Error Status Byte Echo Back Printer Mode Status Byte Clear All Buffers Escape ESC 3 n 51 33 Set Line Spacing to n dots 6 n 1 255 ESC 64 40 Reset Printer ESC C n1 n2 67 43 Bar Code 3 of 9 n1 of Characters n2 Height of Code n2x32 dots high ESC D n 68 44 Delivery Ticket Removal n 1 Enable n 0 Disable Delivery ESC 99 63 Activate Cutter and Deliver Document ESC i n1 n2 105 69 Bar Code Interleaf 2 of 5 n1 Horizontal Offset n1x8 dots offset n2 Height of Code
39. yer shall return the defective unit or subassembly transportation prepaid by Buyer to Telpar s factory After repair or replacement has been accomplished Telpar will return the unit or subassembly transportation prepaid by Telpar to Buyer As a precondition to any warranty service prior to return of any units or subassemblies to Telpar by Buyer Buyer must contact Telpar s Order Administration Services and receive authorization in the form of a Return Material Authorization RMA number Telpar reserves the right to refuse any goods it has not previously authorized for return or any goods shipped without transportation prepaid NO WARRANTY SHALL APPLY TO ANY DAMAGE RESULTING FROM OR CAUSED BY BUYER IF BUYER SHALL MAKE ANY CHANGES MODIFICATIONS ADDITIONS OR DELETIONS OF HARDWARE SOFTWARE OR FIRMWARE IN THE PRINTER PRODUCTS SOLD HEREUNDER WITHOUT TELPAR S ADVANCE WRITTEN CONSENT Page 6 of 33 2 Operator Information 2 1 Printer Top View Printer Status LED LED PRINTER STATUS Solid Green Flashing Green and Red Printer Platen in Open Position or Paper Out of Solid Red 2 3 Primary AC Power Input The power module is where the main power fuses are located In this module the primary power may be set to 115 VAC or 230 VAC To change the primary AC input voltage or replace a fuse perform the following 1 To gain access to the primary power fuse location use a small flat blade screw driver to pry open the access doo
40. ymbologies 3 of 9 UPC A Interleaved 2 of 5 4 sizes of character set embedded 115 VAC 60 Hz switchable to 230 VAC 50 Hz factory set Approved for CE listing 11 2 Telpar Roll Paper for SP 5000 152 mm 6 in outside diameter for SP 5000 2 P N 751502 0060 152 mm 6 in outside diameter for SP 5000 3 P N 751503 0060 152 mm 6 in outside diameter for SP 5000 4 P N 751504 0060 76 mm in outside diameter for 5000 4 P N 751504 0030 11 3 Options 24VDC Time and date stamp 32K 128K or 512K nonvolatile memory available 203 mm 8 in diameter 112 mm 4 4 paper roll version available Microsofta Windows driver Page 31 of 33 12 FCC Compliance Statement FCC Class B Compliance Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits designed for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designated to provide reasonable protection against harmful interference in an installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur a particular installation If this equipmen

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