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User Manual - Foscam.us

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1. EE EERIEERREEHE RR 60 uei C T 65 nA Bec T EN 65 A AAA etus e bad UI ED tret oi tus eos LesutU Sach cn o pd ab ot A p uu ME 69 O 71 6 1 Frequently Asked QUESOS viii rd 71 6 2 Default Parameters endet ite acini E e nM EI e MM I iq UNES 78 0 90 59 PecIMIca ON TNT E E O E 19 GA Me ae AR Os ad nen E 81 O WAN a 82 Obtamind Technical SPD ida mE 85 1 Overview FOSCAM Indoor HD IP Camera is an integrated wireless IP Camera with a color CMOS sensor which enable to view in High Definition resolution It combines a high quality digital video camera with a powerful web server to bring clear video to your desktop and mobile devices no matter where by your local network or over the Internet These cameras support P2P function Thanks to the P2P easy access technology you don t need to do complicated Port Forwarding and DDNS settings you just need to scan the QR code on the bottom of the camera to connect it to smart phone or input the UID on CMS software to realize remote access With flexible move of 300 degree horizontally and 120 degree vertically FI9826P With flexible move of 300 degree horizontally and 100 degree vertically FOSCAM IP Camera provides users with more comprehensive controls over a monitored site The camera supports H 264 video compression technology dramatically reduces file size and saves network bandwidth The camera is based on the TCP IP standard
2. Aoprooriate for most websites Prompts before downloading potencia content Unsigned ActiveX controls val not be C Disable recommended 2 Enable not secure 0 Prompt y Intialze and sonpt Activex controls not meted as safe For gt C Disable recommended LJ Prompt Run ActiveX controls and plugins i L l few see serena Custom evel L lt Takes effect after you restart Internet Explorer Reset all zones Reset cusam settings Reset to tedurrhgh default v Reset If you allow the ActiveX running but still could not see living video Please change another port number to try Dont use port 88 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 fT Port Save Refesh HTTP Port 88 HTTPS Port 443 ONVIF Port 888 RTSP port Hi 554 NOTE Make sure that your firewall or anti virus software does not block the camera or ActiveX If you could not see video please shut down firewall or anti virus software to try again 6 1 7 Can t access IP camera in internet There are some reasons 1 ActiveX controller is not installed correctly 2 The port which camera used is blocked by Firewall or Anti virus software Please change another port number and try again 3 Port forwarding is not successful Check these settings and make sure they are correct 6 1 8 UPnP always failed UPnP only contains port f
3. DDNS Status Success http test09 myfoscam org 800 IR LED Status Off The camera s software will be configured for port forwarding There may be issues with your routers security settings and sometimes may error We recommend you configure port forwarding manually on your router 4 4 6 Port This camera supports HTTP Port HTTP Port is used to access the camera remotely If you want to access the camera and view the video the HTTP Port must both be configured correctly HTTP port By default the HTTP is set to 88 Also they can be assigned with another port number between 1 and 65535 But make sure they can not be conflict with other existing ports like 25 21 Port Another way to change the HTTP port NO Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 41 Step 1 Open the IP Camera Tool select the camera you would like to change the port of right click on the IP address and click on Network Configuration this brings up the network configuration box as flowing figures amp IP Camera Tool Camera name IP Address Device ID Device type IPCAN Basic Properties 00626E4D8A55 H Network Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer Select which camera aout Git Canara Toal you d like to change the port for and right click z IP Camera Tool IPCAM Network Con EQ x Camera name ice ID Device type Obtai
4. 14 F 122 F 14 F 122 F 14 F 122 F Operating 20 85 20 85 20 85 20 85 20 85 Humidity non condensing non condensing non condensing non condensing non condensing 20 C 60 20 C 60 20 C 60 20 C 60 20 C 60 4 F 140 F 4 F 140 F 4 F 140 F 4 F 140 F 4 F 140 F 0 90 0 90 0 90 0 90 0 90 non condensing non condensing non condensing non condensing non condensing Reset button is Reset button is Reset button is Reset button is Reset button is available available available available available IC CCPSA CSA CE IC CCPSA CSA CE IC CCPSA CSA Certification CE FCC RoHS CE FCC RoHS FCC RoHS FCC RoHS CE FCC RoHS Limited 2 year Limited 2 year Limited 2 year Limited 2 year Limited 2 year warranty warranty warranty warranty warranty warranty Attention Power adapter should be used between 0 C 40 C and 5 90 relative humidity 6 4 CE amp FCC Electromagnetic Compatibility EMC FCC Statement C This device compiles with FCC Rules Part 15 Operation is subject to the following two conditions B This device may not cause harmful interference B This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are design
5. Close Details Local Area Connection If you don t know the DNS server you can use the same settings as the Default Gateway 4 4 2 Wireless Settings There are two ways of wireless connection Manually configure the wireless connection and WPS Manually configure the wireless connection Step 1 Choose Settings on the top of the camera interface and go to the Network panel on the left side of the screen then click Wireless Settings Click the Scan button and the camera will detect all wireless networks around the area It should also display your router in the list Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 sl Wireless Settings Wireless Network List SSiO Network Name 1 Click the Scan button fe uem to search for wireless wem E pen eT D NES T Click the Page number to see other wireless TP LINK B2637A a networks devices if there are more than 10 Pa es4 lt lt 173 gt gt Step 2 Click the SSID name of your router in the list the corresponding information related to your network such as the name and the encryption will be filled into the relevant fields automatically You will only need to fill in the password of your network Make sure that the SSID Encryption and the password you filled in are exactly the same for your router Wireless Settings TP LINK 51BABA IWPAWPA2 s Wireless Networ
6. NOTE When setting up your camera for the first time it will request that you modify the default username and or password if both are still set to default Input the new username and password click Modify to complete the modification You will now use the new username and password to login to the camera in the future Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 14 Username New username New password Security Level Confirm the password 3 2 Setup Wizard You will go to Setup Wizard automatically after your first login where you can set the basic parameters of camera such as camera name camera time wireless settings IP configuration JE A OOOO ENT 7 Setup Wizard Follow the guide to set your camera click Next to start Please click the menu on the left for more settings Device Name You could give name for your camera Setup Wizard FI9821P The maximum Device Name length is 20 support English numbers letters and symbols System Time Select the time zone you need to set the date time format and so on Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 in Setup Wizard GMT Greenwich mean time London Lisbon v Sync with NTP server itimenistgov v use DST Previous Next Wireless networks Click Scan find the SSID of your wireless
7. Resolution MegaPixels 1280 720 MegaPixels 1280 960 MegaPixels 1280 960 MegaPixels 1280 720 MegaPixels 1280 720 sora Frame Rate 30fps 30fps 30fps 23fps 720P 23fps 720P Minimum O Lux O Lux O Lux O Lux O Lux 1 3 CMOS 1 4 CMOS 1 4 CMOS Illumination With IR Illuminator With IR Illuminator With IR Illuminator With IR Illuminator With IR Illuminator Lens Display 1 0M Pixels 2 0M Pixels 1 3M Pixels 2 0M Pixels 2 0M Pixels Resolution Lens Type f 2 8mm F 2 4 f 2 8mm F 2 4 f 3mm 10mm F 1 8 f 2 8mm F 2 4 f 2 8mm F 2 4 Horizontal 70 Horizontal 80 Horizontal 35 100 Horizontal 70 Horizontal 70 Angle of View Diagonal 75 Diagonal 95 Diagonal 45 110 Diagonal 75 Diagonal 75 Pan and Tilt H 300 V 120 H 300 V 120 H 300 V 100 H 300 V 120 H 300 V 120 Connectivity ws Wireless IEEE 802 11b g n IEEE 802 11b g n IEEE 802 11b g n IEEE 802 11b g n IEEE 802 11b g n Wireless WEP WPA WPA2 WEP WPA WPA2 WEP WPA WPA2 WEP WPA WPA2 WEP WPA WPA2 Security external 1 v NA NA NA N A N A N A N A N A Interface Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 19 External Card mirco SD card mirco SD card mirco SD card mirco SD card mirco SD card Slot Software Features Video Format H 264 MJPEG H 264 MJPEG H 264 MJPEG H 264 H 264 Motion y y De
8. Y gt a t 2 Color Adjust zr Es S L ha pe MOMOMOMO FOSCAM Live Video Oe Settings um Playback Indoor IP Camera Stream HD Mode 720P 23 Mirror Flip Cruise Preset IR LED Lights Color Adjustment Add cameras in WAN If you want to view all cameras via the internet remote computer you will need to add them using DDNS domain name Firstly make sure all of the cameras you added can be accessed through the internet The way to configure DDNS is in chapter 4 4 4 login to the first camera using a DDNS domain name and port Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 33 mmm _ E 00 am da RN S E E Le can cen prenpeem ao SAL Use DDNS domain ko Oe Settings Playback Indoor IP Camera name and port to login Setup Wizard f Device Status DL MN LO NEN wes O sem DDNS Status WiFi Status Not connected Success http test09 myfoscam org 800 Success Make sure each camera you need add TO A CCC A A eT A could login with DDNS name and port Click Multi Device Settings Choose The 2nd Device Fill in the 2nd camera s name DDNS domain name port number Enter user name and password and then choose Add The 2nd Camera FI9821 172 16 0 47 Camera Model H284 1 Camera Name F
9. please check the port mapping You can read Quick Installation Guide about how to configure port forwarding NOTE If you modify the camera s username or password you had better reboot the camera to apply the new username and password in authentication in the VLC 2 5 IP camera connection to the server Device supports ONVIF 2 2 1 protocol You can easily access NVR with ONVIF or server with ONVIF Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 13 3 Surveillance Software GUI Please refer to the section 2 1 if you install the camera for the first time You can start to learn about software operation after finish quick installation 3 1 login Window Llsername admin Password Stream Main stream v 2 Language English l3 EP Section1 Enter the Username and password The default administrator username is admin with no password please change the password the first time you use and prevent unauthorized users login the camera Section2 Stream The camera supports two stream modes Main stream and sub stream Select Main stream if you want to access the camera from LAN and sub stream will be better if you want to access the camera from Internet Note oelect sub stream to ensure a more fluent video under narrow network bandwidth Section3 Select the language You click on the language dropdown list to select language Section4 login the camera Click login button
10. 1GB DOR RAM if it s possible I was wondering if eee Vistors offen come here T there Was some wav vou can hai to do an IP Address 160GB SATA HDD SCOPE WO Bs T diio SER 2 3 2 Remote Access If you want to access your camera by web browser outside of your LAN you need to configure following configurations 1 Choose Settings on the top of the camera web page then go to the Network gt IP Configuration section on the left side of the screen then uncheck the Obtain IP DHCP Setup Wizard Status Basic Settings Network IP Configuration Obtain IP From DHCP F IP Address Set this in the same subnet P Address 192 168 1 100 as your computer or keep it as default Subnet Mask 255 255 255 0 Subnet Mask Keep it as default Gateway 192 168 1 1 r Gateway and DNS Server Set it to the Primary DNS Server 211 162 78 1 IP address of your router Secondary DNS Server 211 162 78 3 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 2 Enable UPnP and DDNS in the camera s settings page We recommend you to use the DDNS by factory default UPnP Select Yes and click Save DDNS Enable DDNS y Manufacturers DDNS Click Enable DDNS and click Save The content in the Manufacture s DDNS column is the domain name of your camera 3 You can see the port of your camera here If you want to set Remote
11. 4 E gt 1109514 BEONONONGO 4 4 Network This section will allow you to configure your camera s IP PPPoE DDNS Wireless Settings UPnP and Port 4 4 1 IP Configuration If you want to set a static IP for the camera please go to IP Configuration page Keep the camera in the same subnet of your router or computer Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Obtain IP From DHCP 7 IP Address 192 168 0 109 subnet Mask 255 255 255 0 Gateway 192 168 0 1 Primary DNS Server 192 158 0 1 secondary DNS Server 202 95 134 133 Note Once you save your settings the camera will restart Changing settings here is the same as using the IP Camera Tool It is recommended that you use the subnet mask gateway and DNS server from your locally attached PC If you don t know the subnet mask gateway and DNS server you can check your computer s local area connection as follows Control Panel 5 Network Connections Local Area Connections Choose Support Details Network Connections e O Xx File Edit View Favorites Tools Advanced Help ar o Back d ya Search lg Folders EK Address e Network Connections nae gt Go LAN or High Speed Internet 4 Local Area Connection Status ale Network Tasks A Local Area Connection General s Create a new Connected Firewalled connection Cy Realtek RTL8139 810x Fe Connection status f Set up a hom
12. A built in WEB server inside which could support Internet Explorer simplifies the management and maintenance of your device is simplified by accessing the website of your camera through network The camera is designed for indoor surveillance with wide applications such as at home in retail store and in office Controlling the camera and managing images are simplified by using the provided web interface across the network in either wired or wireless way FOSCAM provides Smart Phone App for Android and iPhone users please search and install Foscam App named Foscam on App Store and Google Play for iOS and Android devices then you can view your camera anywhere anytime on your smart mobile devices 1 1 Key Features e Standard H 264 video compression algorithm to satisfy the transmission of high definition video in narrow bandwidth network P2P feature for easy access Megapixel HD video Pan 300 degree tilt 120 degree FI9826P Pan 300 degree tilt 100 degree Support IE Firefox Google Safari browser Support WEP WPA PSK and WPA2 PSK Encryption Wireless connection is compliant with IEEE 802 11b g n WI FI up to 150Mbps IR night vision Range 8m Support image snapshot Support dual stream Support SD Card storage up to 32GB Support IR Cut auto switch Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Embedded free FOSCAM DDNS dynamic domain name service Service Supporting the Third Party D
13. Desktop Connection Devices and Printers Magnifier Default Programs Foxmail Shortcut Help and Support Solitaire All Programs Shut down gt D Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 f i33 Control Panel Adjust your computer s settings View by Category Y User Accounts and Family Safety s Add or remove user accounts System and Security Y 4 Review your computer s status lt Back up your computer fa Set up parental controls for any user Find and fix problems Network and Internet L View network status and tasks lt Choose homegroup and sharing options Appearance and Personalization Change the theme Change desktop background Adjust screen resolution Clock Language and Region Change keyboards or other input methods Change display language View devices and printers Add a device EY Programs Ease of Access Let Windows suggest settings Optimize visual display Uninstall a program Hardware and Sound E e Y a E 44 Control Panel Programs Programs and Features x Search Programs and Features Control Panel Home E Uninstall or change a program View installed updates To uninstall a program select it from the list and then click Uninstall Change or Repair A Turn Windows features on or off Organize Uninstall J v e Name Publisher Installed On Size Boter
14. FOSCAM camera has embedded a unique DDNS domain name when producing and you can directly use the domain name you can also use the third party domain name FOSCAM domain name Here take test09 myfoscam org for example Go to option of DDNS on the Settings gt Network panel you can see the domain name Save a Refresh Manufacturers DDNS Manufacturer s DONS test09 myfoscam org Restore DDNS to factory Third Party DONS DDNS Server None b Domain Now you can use http Domain name HTTP Port to access the camera via internet Take hostname test09 myfoscam org and HTTP Port no 800 for example the accessing link of the camera via internet would be http test09 myfoscam org 800 Restore DDNS to factory If you have configured Third Party DDNS successfully but you want to use Manufacturer s DDNS again here click this button and start Manufacturer s DDNS Service Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 40 User can also use third part DDNS such as www no ip com www 3322 com 4 4 5 UPnP Enable UPnP Yes 4 The default UPnP status is closed You can enable UPnP then the camera s software will be configured for port forwarding Back to the Device Status panel you can see the UPnP status Setup Wizard Into Device Status NS EI RENS maugo ee Basic Settings SD Card Free Space 0KB 0KB SD Card Total Space Success
15. Network light are shown in the following table e M Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 1 5 Hardware Installation Step 1 Screw the mount on the wall with the two screws Provided Step2 Loosen the thumb screws to adjust the mount to the desired position Once the position is set tighten the screws securely Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 2 Access the IP Camera 2 1 Hardware Connection amp Software Installation Mount the antenna and make it stand vertically Connect the camera to the LAN network Router or Switch via network cable Insert the CD into the CD drive of your computer Go to the folder IP Camera Search Tool and find the folder For Windows OS or For Mac OS Copy and paste the IP camera tool file to your computer or drag it onto your Desktop 1 2 3 Connect the power adapter to the camera 4 9 A ASETET Furl ar Shortcut icon for Windows OS Shortcut icon for Mac OS Notes e f your computer Windows OS supports autorun function you can find the corresponding file in the opened control panel e f your computer doesn t have CD drive you can download the IP camera tool from our website for free 2 2 Access the Camera in LAN The camera supports HTTP and HTTPS protocols you can access the camera in two ways 1 http LAN IP HT
16. and load it to the FTP Make sure you have set FTP and set FIP as the storage path in Video gt Snapshot settings panel Capture interval The interval time between two pictures D Recording If you select this checkbox when the motion has been detected the camera will record automatically and store the record files to the SD Card Make sure the camera has inserted SD card and you have set the SD card as the Alarm record files storage path please go to Record gt Storage location page to verify this settings The default alarm record time is 30s and pre alarm record time is 5s please go to Record gt Alarm Record page and change the alarm time settings E lO Output Only 9815P If IO alarm is triggered and lO alarm output device will always alarm sound alarm is issued a warning sound alarm lights in flash etc Click Clear lO alarm output the alarm output device will stop alarming If IO alarm is triggered again after alarm interval IO alarm output device will be restart Step 5 Set detect area Click set detect area and it pop up a window then you can draw the detection area Click Back button after settings When something moving in the detection area the camera will alarm imm 10 06 2012 01 51 46 anonymous AAT pees ee b C OX OX OX 2 addon Step 06 Alarm Schedule D Alarm anytime when motion is detected Click the black button up the MON you will see all time range turn red When something m
17. before sending items back to point of purchase Customer must first contact point of purchase to obtain a Return Merchandise Authorization RMA number before returning the product If the product you received is suspected to be defective and the product warranty has not expired The RMA number will allow your reseller to track your return much easier and help them expedite processing your request After receiving your RMA case number pack the item s very well with the original box and all the original accessories included such as power adapters brackets cables manuals and driver CD disks Write your RMA number and the return reason the problem of the product on the warranty card along with the complete package to send them back Replacement Services If customers ask for replacement service please contact point of purchase and follow their policy Our technicians will inspect all items returned for replacement requests If the retuned product is found in working order we will return the same item received However customers shall be responsible for all shipping amp handling charges incurred for getting the units back to customers If returned products are found defective we will replace the product and assume the shipping cost for sending back the replacement unit to customers If for any reason we are unable to provide a replacement of the original returned item s You will have a choice for a Substitute item at the same eq
18. can only hear sound without seeing picture For example IP 192 168 1 11 Port number 88 User name admin Password 123 Enter either one of the following four URLs in the VLC 1 rtsp admin 123 192 168 1 11 88 videoMain 2 rtsp 192 168 1 11 88 videoMain 3 rtsp 123 192 168 1 11 88 videoMain 4 rtsp admin 192 168 1 11 88 videoMain Open the VLC and go to Media Open Network Stream option then enter the URL in VLC Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 11 VLC media player Playback Audio Video Tools View Help gt Open File Ctrl O p Advanced Open File Ctrl Shift 0 23 Open Folder Ctrl F 9 Open Disc Ctrl D Open Network Stream Open Location from clipboard Recent Media Save Playlist to Eile Convert Save e Streaming 3 Quit as o LaL 000 Pa Bm Y f Open Media CJ File o Disc TR Network EX Capture Device Network Protocol Please enter a network URL rtsp fadmin 1230192 168 1 11 88 videoMain A Show more options Sometimes you may need to enter the user name and password for another time Click OK and you can see the real time preview Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 12 RTSP authentication orol Momm Gem ox rp 9G 288 33 WL If you cannot play the video in the VLC player
19. models does not have this function 4 5 4 Snapshot Settings On this page you can set the snapshot pictures image quality and the storage path Snapshot Settings Manual snap Quality Medium I Pictures Save To None x Enable timing to capture y Capture interval mE 2 1 655353 2 Schedule 00 01 G2 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 All TT ET E TT NT ET TT TT TT TT TpI I T o_o bees EEE EEE ices lees i t T 1 T A Ee e tt T T 3 T Eee EE T T r1 T 1 T T pe 1 f D EES A A A O O O D E ES tt tte ttt t O GHEE GEENA O GEESE GEER O SS E GEE GREED GEE O 1H 9 1T 3 WED E E B m m_e ee a ee e e ee A KA 9 eR io 2 e 4 gt t D a ee Eee ER Ge D SE D SA SEED Gee S T 1 T T 7 T1 4 T T1 4 D S FRI H f T O I 4 ST Je O E O O E ko A A OT B E o A E Top t 3 1 3 1 31 3 1 Ak 4 __ AAA4 A gt GEE ESE T I T1 SUN Manual snap Quality Low Middle and High The higher the quality the picture will be clearer Pictures Save To FIP or SD card If you have done FTP and Alarm settings when alarming the camera will snap pictures to the FTP or SD card automatically Shenzhen Foscam In
20. rotate from up to down Horizontal The camera will rotate form left to right Add Add one cruise track then click save button Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 61 Delete Select one cruise track and delete it Save After you modify the Dwell time you should click Save button to take effect Example How to do add cruise tracks Firstly Click Add button and enter a descriptive name to identify the cruise track Secondly On the lower left of the page you can see all preset points you have added Select one preset point and click Add button you can see the preset point has been added to the cruise track on the cruise track page You need to add two or more preset points to the cruise track Cruise Settings k Refresh Cruise Mode Cruise time Cruise time 15 Minute Cruise Tracks The maximum length of name is 20 supports English numbers letters and symbols The new added track name Preset point ise track Preset point Dwell time TopMost BottomMost 1 Sec BottomMost RightMost Here you can see the preset point has been added to one track And you can set the stay time 1 Select one preset point 2 Click Add button Down Thirdly Click OK button and the cruise track will take effect You can add other cruise track as the same method For example have added three preset points to the track 1 that mean
21. router select and enter the password Setup Wizard G OSCAM docdev iW PA WPA2 F3 Wireless Network List Tenda 373678 WPA WPA2 EE UN dlink chenchen2 4G WPA WPA2 FOSCAM docdev IP Set IP address of the camera You could obtain an IP automatically or set the IP address according to your needs Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 16 Setup Wizard Step 4 of 4 IP Configuration Obtain IP From DHCP 7 Note Once you save your settings the camera will restart Previous Finish J 3 3 Surveillance Window O Live video E settings Playback Indoor Pan Tilt Zoom IP Camera 2013 08 27 11 12 43 AM Mode srr vj OSCAM IP Camera f Stream HD Mode 720P 30 n eu Miror O Fip d Zoomin Zoom out E i Preset 7 E IR LED Lights I ta 8 Color Adjustment OMOMON NE 10 Section 1 FOSCAM Logo Live Video Settings Playback buttons FOSCAM FOSCAM LOGO LiveVideo Path to surveillance window Click this button to go back to the surveillance window s Settings Path to Administrator Control Panel Click it to go to Administrator Control Panel and do advanced settings Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 1 a n ul J Playback Click this button to go back to the Playback panel to
22. these IP addresses and Only allow access from these IP addresses Enable Firewall IP Filtering Block access from these IP addresses e an Dlock access from these IP addresses Only allow access from these IP addresses IP Address 1 1 y IP Address 2 f m IP Address 3 f IP Address 4 r 1 IP Address 5 4 4 IP Address 5 IP Address 7 L _ gt _ _A gt 4 IP Address 8 Enable firewall If you select Only allow access from these IP addresses and fill in 8 IP addresses at most only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera If you select Block access from these IP addresses only those clients whose IP addresses are in the IP list cannot access the Network Camera Click Save to take effect 4 10 System In this panel you can backup restore your camera settings upgrade the firmware to the latest version restore the camera to default settings and reboot the device 4 10 1 Back up amp Restore Click Backup to save all the parameters you have set These parameters will be stored in a bin file for future use Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 ds Click Browse and select the
23. view the stored audio files stored in the SD Card Section 2 Multi Device Window 6D of of The firmware inside the camera supports up to 9 cameras being monitored at the same time You can add other cameras in multi device setting read chapter 4 3 4 FOSCAM 9 Live Video 26 Settings Playback Indoor Pan Tilt JP Camera IL HD Mode 720P 30 Cruise Preset _ IR LED Lights Color Adjustment Colo Section 3 Mode Stream Mirror Flip buttons Mode 1 50HZ Indoor surveillance Region Europe China 2 60HZ Indoor surveillance Region USA Canada 3 Outdoor Outdoor surveillance Stream The default stream supports multiple modes For example HD Mode 720P 30fps 2M meanings Stream type Resolution Maximum frame rate Bit rate Different models support different specific mode 1 Stream type It is used to identify the stream type 2 Resolution The bigger the resolution the better of the image quality is If you are accessing the camera via internet and want to get more fluent video streaming please select resolution VGA 3 Maximum frame rate Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 18 The maximum frame rate is 30 fps You should lower frame rate when the bandwidth is limited Normally when the frame rate above 15 you can achieve fluently video The maximum frame rate for each model is different 4 Bit ra
24. 16 0 179 Lhe ce AR ASS 79 47 0 AOE The ist Camera X 1 Click it camera model alias Camera Model H264 host and HTTP Port will be Camera Name Host 172 16 0 IUNGERE Beo _ ____ _ __ waaren 000 Username filled in the following boxes automatically Password 3 Click Add to take effect mii iin 2 Enter the User name and The 4th Camera None password of the 2nd camera Camera Model Our Company produces two series cameras MJPEG and H 264 Here will show you which series the camera belongs to FI9621V for ebuyer 192 158 11 241 anonyvmous 192 158 11 203 anonymous 192 158 11 243 Cameras On LAM el The 2nd Camera anonymous 192 168 11 203 The 3rd Camera FIB821VV for ebuyer 192 168 11 241 The 4th Camera anonymous 192 168 11 203 The 5th Camera The 6th Camera The 8th Camera Note If you want to access your camera remotely make sure you are able to access it seperately through a browser Back to Surveillance Windows and click Four Windows option you will see four cameras you added Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 32 FOSCAM LveVideo Oj settings Playback Indoor Pan Tilt IP Camera oL J o EH o HA Mode 5DHZ v Steam HD Mode 720P 23 L Miror I Flip 2013 07 26 11 28 11 AR I D s 7i Wu NS N E V Cruise Preset IR LED Lights
25. Access for several cameras on the same network you will need to change the HTTPS port for each camera 4 If the UPnP of the router has been enable you do not need to perform following steps Otherwise you need to select one of the following methods to configure port forwarding on your router For these steps we will be using the TP LINK brand wireless router as an example e If there is a UPnP function in your router Choose Forwarding gt UPnP make sure that the Current UPnP Status is Enabled Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Quick Setup UPnP WPS Network Wireless Current UPnP Status Enabled Disable DHCP Forwarding Virtual Servers Current UPnP Settings List Port Triggerin lt ID App Description External Port Protocol Internal Port IP Address Status DMZ Security e If there is no UPnP function in your router You need to manually add port HTTPS port forwarding refer to the following steps You need go to the Forwarding gt Virtual Servers panel for setup Quick Setup Virtual Servers WPS Network ID Service Port Internal Port IP Address Protocol Status Modify Wireless DHCP Forwarding Enable All Disable All Delete All Click Add New Port Triggering DMZ UPnP Quick Setup Add or Modify a Virtual Server Entry WPS Network 1 i Serice Pore Wireless Nes Internal Port X Only valid for single Ser
26. D card FTP Check SD card The video will be saved in SD card Make sure the camera has been inserted the SD card On this page you can see the available space of the SD card Check FTP The video will be saved in FTP Please refer to FTP settings Local Recording Location For Windows OS the manual recording path is C IPCamRecord you can change another one For MAC OS the manual recording path is IPCamRecord Enter the local folder Click here you can enter the local folder 4 7 2 Alarm Recording Alarm Recording Enable Pre Record Alam Recording Time 4 7 3 Local Alarm Recording This page you can enable the local alarm record and Local Alarm record time Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 H Local Alarm Recording Enable Local Alarm Recording 4 7 4 Schedule Recording When the video is selected as FTP the device supports scheduled recording Storage Location 00 01 02 03 04 When the video is selected as SD card the device supports pumping frame recording When the parameter Recording Location is set SD Card on the Storage Location page you can configure parameters as shown in follow figure Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Bp Storage Location Edit Scheduled Recording EE 0T S 5 ue 5 ud 0160 50011050 56551510 T9 d Z1 udi 23 Re
27. FOSCAM User Manual Indoor HD Pan Tilt Wireless IP Camera with P2P Q 0 ow 6 po E scem Y 1 Model FI9821P Model FI9826P Color Black White Color Black White Model FI9831P Model FI9816P FI9815P Color Black White Color Black White V2 6 Table of Contents POVE VGW ai sacs EP TT sae taaOeaGe Giga stuatiesloadte 1 A gt PP q Tnm 1 MSZ Read Bere US D I 2 VO Package Conte iS caia AAA di 2 1 POYSICAal D escri DUO Nini A A UE 2 T S Hardware HVS EAN OM ds 5 ZACCESS ee Caer aria Ht 6 2 1 Hardware Connection amp Software InstallatiON ooooonnoncoccccccnnonannananonononancnnnccnnnnnnanononconnnns 6 22 ACCESS Me Camera In LAN cari N a 6 2 39Access the Cameta ID WAN cuca A o 8 e US DS A Um wettest ORE E E eataeatalocielnaae 11 2 5 IP camera connection to the SEPVET ccceeeccccccccssssssecceccessssseceeccecessssecescecessssseesecesssnsteeeeceesensnaees 13 SO SUTVE MANIC SOT rcp cn PER T PO 14 Se Korea Ve VIN COW RERUM c EMIMEECH T 14 SL CUD a O re ees cine aa RENE 15 3 9 OULVEIIIEAMGE WIN Wisin iii ia 17 4 Advanced Camera Sc A A ds 25 ASC WIZI A E A TL 25 72 EPA AS Er E 25 AS BaSe SENG ii di aii 2f AAN CIO devenit Ed A idet E A 35 ONO O sues AME iM B IO LEEREN ME I AC MU letal la M eee ind 46 ASA MA RR HE Pe aE 50 Al TREC T 56 s nonne T
28. I8821W 2 172 16 0 47 HTTP Part Media Port Username Password 1 The camera model MJ or H264 2 The 2nd camera s name 3 Fill in the 2nd camera s DDNS host not LAN IP NOTE The MJ series have the same HTTP Port NO and Media Port NO 4 Enter the 2nd camera s user name and password 5 Click Add button and to take effect NOTE Here the Host must be entered as the second camera s DDNS domain name not its LAN IP Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 34 Retest anonymous 192 168 11 193 FI9621V for ebuyer 192 168 11 241 anonymous 192 8 169 11 203 Cameras On LAN Retesh The 1st Camera This Camera The 2nd Camera FI8821W 172 15 0 47 The 3rd Camera FIB821VV for ebuyer 192 158 11 241 The 4th Camera anonymous 192 158 11 203 The 5th Camera None The Bth Camera None The 7th Camera None The 8th Camera None The 9th Camera None Note If you want to access your camera remotely make sure you are able to access it seperately through a browser Return to video window You will see all of the cameras accessible through the internet When you are away from home you can use the first camera s DDNS domain name and port to view all the cameras via internet fF QOS CAM o LiveVideo oe Settings Playback E 2013 07 21 11 32 25 PM zi TE E 07 24 2013 17 07 01 FI9821F
29. P camera provides a I O alarm terminal block which is used to connect to external input output device The alarm device door sensor infrared sensor smoke detectors etc send input command to the network camera then the network camera send output command to the alarm output device local audible alarm lights alarm etc Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 a Enable Trigger level Camera Sound F PC Sound F Send E mail Y Take Snapshot Time Interval 25 Action Please set the capture storage location in advance Recording Please set the video storage location in advance IO Output F Schedule Al oe MON c SI eS Ee ee P E S826 83 US WED S E TOE Yes E IE lc 1109 ed fet 10 54168 Ee i RS IM THU FRI SAT SUN Figure c There is an lO alarm input output lines in the FOSCAM camera rear as shown in Figure c Enable lO alarm need this cable to connect to the alarm device door sensor infrared sensor smoke detector etc I O Alarm has four ports Port 1 and port 2 indicate lO alarm output e Port 3 and port 4 indicate IO alarm input Setting IO alarm On the lO page Enable the I O alarm select the Send E mail and Snapshot before you have configured the mail and FTP If an IO alarm is triggered and IO alarm output device will always alarm sound alarm is issued a warning Shenzhe
30. READ 5 21 2014 191 MB 9 ES Adobe Reader XI Chinese Simplified Adobe Systems Incorporated 5 21 2014 155MB 1 Tencent RTX Client mt 5 21 2014 S Ha WPS Office 9 1 0 4632 Kingsoft Corp 21 2014 oj 6 1 3 I have forgotten the administrator password To reset the administrator username and password press and hold down the RESET BUTTON for 5 seconds Upon releasing the reset button wait for 20 seconds the camera will reboot and the username and password will return to the factory default administrator username and password Please power on the camera before reset Default administrator username admin Default administrator password No password 6 1 4 Camera can not record When you use Windows or Vista you may be not able to do manually record or change the record path because of the security settings of computer There are two ways to resolve this problem Please add the camera as a trusted site to resolve this issue The steps are IE browser Tool Internet Properties gt Security gt Trusted sites gt Sites Add Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 se Open IE browser then right click select Run as administrator 6 1 5 Subnet doesn t match Check whether your ipcamera in the same subnet of your computer The step is Control Panel gt Network Connections gt Dbclick Local Area Connections gt Choose General Properties Check subnet mask IP address a
31. TP Port NO The default HTTP port NO is 88 Double click the IP Camera Tool icon to run and it should find the camera s IP address automatically after you plug in the network cable Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 ES IP Camera Tool Camera name IP Address Device ID Device type IPCAN Htto 192 168 11 220 88 00626E4D8A55 H Double click the IP address of the camera the camera login page should be open in your default browser 2 https LAN IP HTTPS Port NO The default HTTPS port NO is 443 You can use the URL to access the camera https LAN IP HTTPS port NO Go to Settings Network Port panel you can see and change the HTTP and HTTPS port NO HTTP Por HTTPS Port 443 ONVIF Port 65533 NOTE When logging in for the first time you will need to download and install the add on Username Password Stream Main steam Language English This website wants to install the follow ng add on TPCWebCorrponents exe from ShenZhen Foscam Intelligent Technology Co Ltc What s thz risk Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 2 3 Access the Camera in WAN 2 3 1 Static IP Addresses Users with static IP addresses do not need to set DDNS service settings for remote access After you have finished connecting the camer
32. a using the LAN IP address and port forwarding you can access the camera directly from Internet using the WAN IP address and port number How to Obtain the WAN IP address from a public website To obtain your WAN IP address enter the following URL in your browser http www whatismyip com Your current WAN IP will be shown on the webpage What ls My P Address Shows Your IP Address Windows Internet Explorer Ww what isniqap com wm x EY p a Tods reb x amp ufeorts S E E FreeHonal Y y dui AL oc n A gt Page Safety Toos gt W I M I CHANGE YOUR iP What Is My IP Address WhatIs MyIP com ii Your IP Address Is IP WHOIS Looks 183 37 28 254 A up and down Its extremely fast for Whats My IP a few min then it is pamfully slow Time Warner cable 13 mv servoce Address See ISI PRESTO UNBEATABLE gt M iot ange DUE 1T Our visitors need to know SOS 19 17269 An mae their IP address for many DEDICATED Mna is An LPonodress reasons incladmg gaming Pica menes SERVERS e TY 9 dnm TD desktop connection proxy ok as stupid as this sounds have friends in another country we have become really close to the point mn brought mio ther Efe s this is sweet detecnon anonmvimity oc DELL R200 Intel Command simply to see if thes Core2Duo E2220 2 4Ghz Thes is fairiv complex but wonder e Limax IP Comm Adress has change g f e UNIX IP Commands adire Hs CaN pd 4
33. ading you can see the upgrade result Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 66 system Upgrade Current Firmware Version 2 52 1 29 System Upgrade Result A 2 Your camera will reboot during the firmware upgrade Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon a select the Camera IP that you want to upgrade the firmware Then select Upgrade Firmware and enter the username and password choose the firmware file and upgrade E IP Camera Tool Camera name IP Address Device ID Device type 00626E4D8A55 H Basic Properties Network Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tool 2 IP Conor Tool Camera name Device type IPCAM Upgrade Fi T MAIN H U a Enter the User name Password and password Upgrade Web UI OK IPCAN Note After firmware upgrade the device will automatically restart CAUTION If your camera works well with the current firmware we recommend not upgrading Please don t upgrade the firmware unnecessarily Your camera may be damaged if misconfigured during an upgrade Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Bi NOTES Please ensure you have download the correct firmware package for your camera before upgrading Read th
34. aracters Then click OK to save it If you want to reset the preset position click Cancel After that you can move the camera and stop at another place and set another preset position You can Secondly click button and enter a descriptive name for the preset position The preset position do all the 16 preset positions with this method If you want to see one preset position you have set only select the preset position name from the preset drop down list and click go button the camera will go to the preset position Section 7 IR LED Lights Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 21 IR LED Lights Mode Manual Y OOn Cor Click Infra led and there are three modes to adjust the infrared led Auto Manual and Schedule Auto Select it and the camera will adjust the infra led on or off automatically Manual Select it and you can turn on or turn off the infra led manually Schedule Select it and the IR led light will be off at the schedule period If you want to define or change the IR led lights schedule time please go to Settings gt Video gt IR LED Schedule page Section 8 Image quality settings In this page you can tune Hue Brightness Contrast Saturation and Sharpness to get higher quality Color Adjust Qo 50 amp G 20 O ly 54 o 2 50 gt G 20 Defaut Section 9 OSD If you have added time and came
35. ase make sure the port forwarding is succeed ONVIF port By default the ONVIF port is set to 888 Also they can be assigned with another port number between 1 and 65535 except 0 and 65534 But make sure they can not be conflict with other existing ports HTTPS port The default port is 443 You can use the url to access the camera https IP HTTPS port RTSP port The default port is 443 Only some IP Cameras have RTSP port 4 4 7 Mail Settings If you want the camera to send emails when motion has been detected here Mail will need to be configured Refresh Enable smtp gmail com SMTP Server SMTP server address supports English numbers and _ SMTP Port 25 STARTTLS v Transport Layer Security G Mail only supports TLS at Port 465 and STARTTLS at Port 587 or 25 Hotmail onl supports STARTTLS at Part 587 or 25 Need Authentication Yes testl 23 6 gmal com 2 SMTP Username The maximum length of the user name is 63 support numbers letters and symbols o y essen SMTP Password The maximum password length is 32 does not support the character amp test 163 com First Receiver The maximum length of the receiver is 63 support numbers letters and symbols 9 second Receiver tset hotmail com Third Receiver Fourth Receiver 1 SMTP Server Port Transport Layer Security Enter SMTP server for sender SMTP port is usually set as 25 Some SMTP servers have their ow
36. ck TopMost BottomMost RightMost 1 Sec Leos Se RightMost Add upriaht Up Down Add Select one preset points and add it to the selected cruise track Delete Select one preset points you have added to one cruise track click delete Move up down Select one cruise track adjust the order of preset points in one cruise track Attention Considering the life time and thermal issue of the motor it s not recommend to do long time cruise 4 8 3 Start Up Options Here section will allow you to set the stop position after the camera reboots It supports three modes No self test Goto home position and Goto preset point No self test When rebooting the camera will not pan tilt Goto home position When rebooting the camera will pa Providing Central Management Software to manage or monitor multi cameras n tilt and stops at center Go to Preset point Select one preset position and save it When rebooting the camera will pan tilt and Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 on stops at the preset position you have set Start Up Options Start Up Option Go To Home Position a Note The cruise and preset function will be not available in case starts without self test 4 9 Firewall This section explains how to control the access permission by checking the client PC s IP addresses It is composed of the following columns Block access from
37. cord frame There are six frame selections such as 1 30 4 30 8 30 15 30 24 30 30 30 Recommended default is 4 30 The greater the Frame rate is the sharper picture quality is and the greater of storage space is the shorter the storage time is Record full strategy When the SD card is full you can choose to cover the previous recording or stop recording Audio Record You can choose yes or no NOTES e Scheduled recording only supports video saved to the SD card or FTP server The schedule recording will stop while alarm recording is beginning and it will continue automatically after alarm recording end You can refer to alarm schedule in Alarm about editing the time of recording Schedule Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Bs 4 7 5 SD Card Management This camera supports SD Card and the max size of SD card must be under 32G When you plug in the SD card during the camera work process please reboot the camera again or else the SD Card may be cannot work well SD Card Management Refresh SD Card Status No SD card SD Card Free Space OKB SD Card Total Space 0KB Note SD card management is only effective when access the IPC in LAN The default storage path of alarm record files is SD card when the available size of SD card is less than 256M the old record files will be deleted automatically 4 8 PTZ This page will allow you to cha
38. e or small l office network 2 Address Type Assigned by DHCP Change Windows IP Address 192 168 0 50 Firewall settings Subnet Mask 255 255 255 0 Default Gateway 192 168 0 1 Disable this network Click here device Windows did not detect problems with this connection If you cannot connect click EN Repair this connection Repair ill mi Rename this connection View status of this connection Change settings of this connection Other Places G Control Panel My Network Places E My Documents ij My Computer Details A Local Area Connection v Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 99 Network Connections File Edit View Favorites Tools Adwanced Help Back E O Search Folders M Qu O X Px E Address e Network Connections LAN or High Speed Internet l Local Area Connection Status Network Tasks A r AA EECA Network Connection Details u Create a new Connected Firewalled connection ork Connection Details i Set the same Subnet Mask and Value i 00 E0 D0 00 23 01 i 92 1 bo L 9L gateway of the camera with your S2 TESTED 132 158 0 1 dh 132 158 0 1 2010 7 23 17 20 44 2010 7 23 19 20 44 202 96 134 33 There are two DNS servers You 192 168 01 can set any of them Same with gateway is also OK FS Control Panel amp My Network Places E My Documents ig My Computer
39. e test fee 3 5 hour If agree with the quotation test will be free Repaired product out of warranty will obtains 3 month warranty from the date of the product back to customers Limitation of Liability FOSCAM is not responsible for other extra warranty or commitment promised by resellers if your reseller promised some extra commitment or warranty please ask for written documents to protect your rights and interests FOSCAM does not offer refunds under any circumstances Please contact the point of purchase and follow their refund return policy FOSCAM shall not be liable under any circumstances for any consequential incidental special or exemplary damages arising out of or in any connection with this agreement or the products including but not limited to lost profits or any claim based on indemnity or contribution or the failure of any limited or exclusive remedy to achieve its essential purpose or otherwise Purchaser s exclusive remedy as against FOSCAM shall be the repair or replacement of defective parts If FOSCAM lists a product on its website specification in error or that is no longer available for any reason FOSCAM reserves the right to explain it without incurring any liability Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 84 All rights reserved FOSCAM and the FOSCAM logo are trademarks of ShenZhen FOSCAM Intelligent Technology Limited registered in the U S and o
40. e upgrade documentation readme txt file in the upgrade package before you upgrade e Upon downloading the firmware check the sizes of the bin files They must match the size in the readme txt file If not please download the firmware again until the sizes are the same Your camera will not function correctly if a corrupt bin file is used e Normally only Device WEB UI need to be upgrade please do not try to upgrade the Device System Firmware O Never shut down the power of the camera during upgrade until the IP camera restart and get connected e After upgrade successfully please uninstall the old plugin and re install it then reset the camera to the default factory settings before using the camera 4 10 3 Patch Installation Click Browse to select the correct patch file and then click Install Patch to install the patch Do not turn off the power during it installing After installing is complete you will receive a system prompt Patch Installation Browse Install Patch ara Result Your camera will reboot when you install uninstall patch 4 10 4 Factory Reset Click All reset and all parameters will return to factory settings if selected This is similar to press the Reset button on the bottom of the camera Factory Reset Factory Reset Click this button to reset the camera to factory default 4 10 5 Reboot Click Reboot System to reboot the camera This is similar to unplugging the power
41. ed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the installation manual may cause harmful interference to radio communications Operation of this Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 a equipment in a residential area is like to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Caution Any changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator amp your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter CE Mark Warning CE This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures 6 5 Warranty ShenZhen FOSCAM Intelligent Technology Limited FOSCAM values your business and always attempts to provide you the very best of service No limited hardware warranty is pr
42. eless router within 1 minute the camera will connect to the wireless router automatically in WPS process the Network Light will blink very fast SD card Slot Supports up to 32GB SD card for storing the video Output This jack is used to plug an external speaker Input This jack is used to plug an external microphone Antenna Used to connect external wireless antenna Bottom View There are some labels located of the camera this is an important feature of original Foscam cameras If your camera does not have labels it may be a clone Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services 1 Mounting Port 2 Reset Button Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 1 Mounting Port Port for mounting bracket 2 Reset Button Push and hold for more than 5 seconds to set the camera to factory default LAN I O Alarm IN OUT SD Card Slot Network light Power light FI9815P NOTE The different features between the models involved Differences Maxmium 3x Optical SD Card Micro SD Resolution Zoom Slot Card Slot FI9821P 1280720 Detachable Fl9826P 1280960 Y x vV Detachable Y FI9831P 1280960 x x vV Detachable Y FI9816P 1280720 x x vV Detachable v Fl9815P 1280 720 x x vV Detachable Y The flashing status of the Power light and
43. gered Interval 10s 7 3 Camera Sound PC Sound Send E mail Y Take Snapshot F Time interval 25 Action Please set the capture storage location in advance Recording Please set the video storage location in advance IO Output Clear IO Alarm Output Set Detection Area 5 E Je Aj 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 a o em R c A c MON TUE WED THU FRI SAT SUN i Tc S my 4 Step 1 Enable Motion detection Step 2 Sensitivity It supports five modes Lowest Lower Low Medium and High The higher the sensitivity the camera will be more easily alarmed Select one motion sensitivity Step 3 Trigger interval The interval time between two motion detection Step 4 There are some alarm indicators A Camera Sound and PC Sound If the camera has connected with a speaker or other audio output device if you select Camera Sound or PC Sound when the motion has been detected the people around the camera will hear beep alarm sound B Send E mail If you want to receive alarm emails when motion is detected you must select Send E mail and set Mail oettings first C Take Snapshot Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 91 If you select this checkbox when the motion has been detected the camera will snap the live view window as a still picture
44. gure the settings of the internal system clocks for your camera Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Er Camera Time Co Save Refresh Time Zone GMT Greenwich mean time London Lisbon i Sync with NTP server 2014 10 8 A mA QU gt PC Time Sync with PC Date Format YYYY MM DD M Time Format 12 hour Ka use DST V Ahead Of Time 0 v Minute Time Zone Select the time zone for your region from the dropdown menu Sync with NTP server Network Time Protocol will synchronize your camera with an Internet time server Choose the one that is closest to your camera Sync with PC Select this option to synchronize the date and time of the Network Camera with your computer Manually The administrator can enter the date and time manually Note select the date and time format use DST Select the daylight saving time from the dropdown list Click Save button and submit your settings NOTE If the power supply of camera is disconnect you need set the camera s time again 4 3 3 User Accounts Here you can create users and set privilege visitor operator or administrator The default user account is admin with a blank password You can enter the users accounts of visitor operator and administrator Manually Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 is User Accounts vo wens om oom E Change password Bas
45. ic cS Network Alarm am pull mm PTZ Firewall EC How to change the password Firstly select the account which you want to change the password then select Change password enter the old password and the new password lastly click modify to take effect User Accounts o mm om o mcm New username New password Password Security Level Confirm the password Privilege Change username Change password How to add account Select one blank column then enter the new user name password and privilege last click Add to take effect You can see the new added account on the Account list Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 29 User Accounts E Username Privilege Username user Administrator Password Security Level Low security level Confirm the password e Privilege Administrator EA I Change username II Change password Add Username Username user Change password 5 7 Delete Select the account which you want to delete then click Delete button to take effect NOTE The default admin account cannot be deleted but you can add other administrator users How to change the username Firstly select the account which you want to change the username then select Change username enter the new password lastly click modify to take effect Shenzhen Foscam Intelligent Technolog
46. ideo settings Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 46 Main stream video settings Enhanced Night Vision Definition 7 Stream Type Resolution Bit Rate Frame Rate Key Frame Interval Variable bitrate Sub stream video settings Stream Type Resolution Bit Rate Frame Rate Key Frame Interval Video Settings HD Mode 720P 2M HD Mode 720P 512K 10 30 C Save Refresh E ET 1 El El El E ET 1 El El Stream type There are four types to identify different streams you have set Resolution The camera supports multiple types The higher the resolution is the clearer video will become But the code flux will become larger too and it will take up more bandwidth The maximum frame rate for each model is different Bit Rate Generally speaking the larger the bit rate is the clearer video will become But the bit rate configuration should combine well with the network bandwidth When the bandwidth is very narrow and bit rate is large that will lead to video can not play well Frame rate Note that a larger frame size takes up more bandwidth You should lower frame rate when the bandwidth is limited Normally when the frame rate above 15 you can achieve fluently video The maximum frame rate for each model is different Key Frame Interval The time between last key frame and next key frame The shorter the durati
47. ited Tel 86 755 2674 5668 Fax 86 755 2674 5168 ea Device Status b Not Recording No SD card 4 2 3 Session Status Session status will display who and which IP is visiting the camera now Session Status 4 2 4 Log The log record shows who and which IP address accessed or logout the camera Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 26 Pages 83 Time User IP Log Fill in one page number click Go Y button and go to the corresponding page Click the page number and go to the corresponding page to see more logs 2012 09 18 01 48 55 Jin 2012 09 18 01 26 21 admin 192 168 1 100 Log out 2012 09 18 01 25 42 admin 218 17 160 187 Login CA CM CM CM 2012 09 18 02 11 45 h3 2012 08 18 01 29 51 2012 09 18 01 27 54 J 2012 09 18 01 25 15 Login Reboot the camera and clear the log records 2012 09 16 01 25 13 2012 09 18 01 24 46 2012 09 16 01 21 44 4 3 Basic Settings This section allows you to configure your camera s Name Time Mail User account and Multi Device 4 3 1 Camera Name You can define a name for your camera here such as apple Click Save to save your changes The alias name cannot contain special characters Camera Name FI9826P The maximum Device Name length is 20 support English numbers letters and symbols 4 3 2 Camera Time This section allows you to confi
48. k List eam amn ee o eee a TP LINK_51BAB4 51BAB4 mem wewee d e a m e 4 EC wem 4 2 Enter the password of your router 1 Click the SSID of your router and the relevant information will be filled in the fields automatically Step 3 Please click on the Save button after all settings have been entered and disconnect the network cable Never shut down the power of the camera until the IP camera is able to connect to the wireless Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 38 network The LAN IP address will disappear on the window of IP Camera Tool when the camera is configuring a wireless connection Wait about 1 minute the camera should obtain a wireless connection and the LAN IP of the camera will show again on the window of the IP Camera Tool The IP address may have changed after the camera receives a wireless connection we recommend setting a static local IP address if this IP address changes by right clicking the camera in IP Camera Tools setting a static IP and pushing OK Congratulations You have set up the wireless connection of the camera successfully NOTE If you fail to make a wireless connection please refer to your seller or contact us directly for assistance WPS WI FI Protected Set up Before using WPS wireless connection you need to Make sure that your wireless router has the WPS function and ha
49. lly Sometimes there is a black border around the video please select Keep ration to get a better visual quality Full Screen Select it and Click it to make full screen press ESC and exit full screen Zoom up Select it and you can see a bigger screen than before First Method Here is a convenient and fast solution to Zoom up down screen by Clicking Video Screen and adjusting Mouse pulley or by press the CTRL key and click the mouse left button Second Method Click it and the live view will be digital zoomed up then click Zoom Down and the live view back to original size Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 23 09 17 2012 12 39 43 anonymous v Keep ration Full Screen Zoom up When you select the Full Screen then click right mouse there is a Screen PTZ button RE etn A As a 09 17 2012 12 39 43 anonymous 2 f v Keep ration Zoom up Zoom down Click the Screen PTZ button and put the mouse on the screen to indicate the camera move direction you prefer press the left mouse the camera will move to the corresponding direction Loosen the mouse and stop moving Press Esc button or double click right mouse and cancel the function NOTE For Mac OS the plugin cannot support Onscreen Mouse Control so you cannot allow to use it Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 ES 4 Advanced Camera Se
50. n Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 99 sound alarm lights in flash etc Click Clear lO alarm output the alarm output device will stop alarming If IO alarm is triggered again after alarm interval IO alarm output device will be restart Enable Trigger level Triggered Interval Camera Sound F PC Sound Send E mail Take Snapshot Time Interval 25 7 Please set the capture storage location in advance Recording Please set the video storage location in advance IO Output Clear IO Alarm Output 18 19 Hi s Click this button and select all time range 4 7 Record This section will allow you to change the record files storage path and the record time 4 7 1 Storage Location On this page you can change the alarm and manually recording storage path Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 ag Storage Location Recording Location Local Recording Location cUPCamRecord Recording Location is used for alarm recordings and schedule recordings The local recording must be stored in local storage The default Windows storage location is c UPCamRecord The default Mac OS storage location is IPCamRecord If you modify the path on other cameras this default storage location will be modified accordingly Alarm Recording Location S
51. n IP from DHCP server IP Address 192 188 11 220 Subnet Mask 255 299 99 O j Gateway 192 188 doo 1 IPCANM 26E4D8A55 H DNS Server 192 168 1 1 Http Port 2000 Modify the Http Port adm in Password olore cuca Note After changing the configuration device will automatically restart User Enter the Username and password click OK Step 2 Enter the username and password of the Administrator default username is admin with a blank password and click OK to apply changes Step 3 Wait around 10 seconds you ll see that the camera s LAN IP address has changed In our example it was changed to 2000 so we see http 192 168 8 102 2000 in IP Camera Tool Also the LAN IP address is now fixed at a static IP address of http 192 168 8 102 2000 This IP address will not change even if the camera is powered off and back on the camera will remain on this LAN IP address This is very important that a static LAN IP address is set or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address Make sure you set a static LAN IP address Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 42 ES IP Camera Tool Camera name IP Address Device ID Device type IPCAN Htto 192 168 11 220 88 00626E4D8A55 H If the camera cannot be accessed ple
52. n port such as 587 or 465 and Transport Layer Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 43 Security usually is None If you use Gmail Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587 which port you choose should be decided by which Transport Layer Security you select 2 SMTP Username password ID account and password of the sender email address 3 Sender E mail Mailbox for sender must support SMTP 4 Receiver Mailbox for receiver need not support SMTP you can set 4 receivers 5 Save Click Save to take effect 6 Test Click Test to see if Mail has been successfully configured Click Test to see if Mail has been successfully configured Save gt Refresh Enable smtp gmail com SMTP Server SMTP server address supports English numbers and _ SMTP Port zn STARTTLS v Transport Layer Security G Mail only supports TLS at Port 465 and STARTTLS at Port 587 or 25 Hotmail only supports STARTTLS at Port 587 or 25 Need Authentication Yes v test123 gmai com SMTP Username The maximum length of the user name is 63 support numbers letters and symbols E o9 SMTP Password The maximum password length is 32 does not support the character amp testl 2362 gmal com sender E mail Success test 163 com First Receiver The maximum length of the receiver is 63 support numbers letters and symbols No
53. nd gateways When you set IP address please make sure they are in the same subnet Otherwise you can t access camera 6 1 6 No Pictures Problems The video streaming is transmitted by the ActiveX controller If ActiveX controller isn t installed correctly you will see no video image You can resolve this problem by this way Download ActiveX controller and set the safety property of IE in the PC when you view it first time IE browser Tool Internet Proper gt Security gt Custom Level gt ActiveX control and Plug ins Three options of front should be set to be Enable The ActiveX programs read by the computer will be stored As follows Enable Download unsigned ActiveX controls Enable Initialize and script ActiveX controls not marked as safe Enable Run ActiveX controls and plug ins internet Options Genera Security Privacy Conterk Connections Programs Advanced Seect pone m ew ce change security settings tow a f 2 Sex urity Settines internet Zone Internet Local Intranet Trusted dtes Res Settings Disable A CJ Enable Internet This zone is for Intemet wehstes w Downbosd soed Actives cortrols not secure mecept those listed n trusted 3nd 3 Crsable restricted zones Enable not secure C Prompt recommended Securky level for this 20m 4 Download unsigned ActreeX controls not secure Alowed levels for this zone Medium to Hoh Ac dium high
54. ndicators NOTE You must set the detection area and detection schedule or else there is no alarm anywhere and anytime Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 22 4 6 2 Sound alarm Some models support Sound alarm When the ambient sound over a certain decibel the sound alarm will be triggered Sound alarm Sensitivity High B Triggered Interval 5s Ea Camera Sound PC Sound Send E mail Take Snapshot Time Interval 2s v Action Please set the capture storage location in advance Video gt Snapshot Settings Recording Please set the video storage location in advance Record Storage Location Schedule 4 r T T T t T T T T T T T y t T i T T Tr T T T T T T T TU 4 19 4 4 T 1 1 If the Sensitivity is set to High the camera will detect the sound whose more than 55db If the Sensitivity is set to Medium the camera will detect the sound whose more than 65db If the Sensitivity is set to Low the camera will detect the sound whose more than 75db If the Sensitivity is set to Lower the camera will detect the sound whose more than 85db If the Sensitivity is set to Lowest the camera will detect the sound whose more than 95db 4 6 3 IO Alarm Only 9815P This I
55. nge the pan tilt speed and do cruise tracks settings 4 8 1 Pan amp Tilt Speed There are five Pt speed types very fast fast normal slow and very slowly Select the desired PTZ speed type and click save button There are three zoom speed types fast normal slow NOTE only FI9826P has zoom function Setup Wizard Status Pan amp Tilt Speed Basic Settings Network Pan amp Tilt Speed Normal Video Zoom speed Fast Alarm Record PIZ 4 8 2 Cruise Settings This section explains how to add delete alter one cruise track Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 60 Cruise Settings Cruise Mode Cruise time iT Cruise Tracks Vertical Add Delete Save Presetpoint TopMost TopMost 0 Sec BottomMost BottomMost 0 Sec LeftMost RightMost Setting the Cruise Mode There are two cruise mode Cruise time and Cruise Loops Cruise time Select Cruise time from Cruise Mode drop down then you can set the Cruise time of the camera Cruise Loops Select Cruise Loops from Cruise Mode drop down you can set the Cruise Loops of the camera Click Save to take effect Cruise Mode Cruise time Ea Cruise time 15 Minute o Cruise Mode CET gt Cruise Loops loops Manage the Cruise Track There are two default cruise tracks Vertical and Horizontal Vertical The camera will
56. nt folder click Browse C Program Files IPCWebComponents At least 3 7 MB of free disk space is required Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 12 Select Start Menu Folder Where should Setup place the program s shortcuts aL Setup will create the program s shortcuts in the following Start Menu folder To continue click Next If you would like to select a different folder click Browse Ready to Install Setup is now ready to begin instaling IPCWebComponents on your computer Click Install to continue with the installation or click Back if you want to review or change any settings Destination location C Program Files IPCWebComponents Start Menu folder IPCWebComponents Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 73 Completing the PCWebComponents Setup Wizard Setup has finished installing IPCWebComponents on your computer The application may be launched by selecting the installed icons Click Finish to exit Setup Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 m 6 1 2 Uninstall the add on of Firefox browser Google Chrome and IE Chrome 58732 t ES EE Lost Getting Started Documents Windows Media Center Pictures Calculator Music Sticky Notes Games Snipping Tool Computer SJ Paint Control Panel bh Remote
57. omain Name Service Support two way audio Support ONVIF protocols Multi level users management with password protection Motion detection alert via email or upload image to FTP Provide free Android and iPhone APP for viewing live video provide free Central Management Software to manage and monitor multiple cameras e Support record schedule 1 2 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below Before the IP Camera is installed please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation It also ensures the product is used properly as intended 1 3 Package Contents e IP Camera x 1 e DC Power Adapter x 1 e WI FI Antenna x 1 e Mounting bracket x 1 e Quick Installation Guide x 1 e Warranty Card x 1 1 4 Physical Description Speaker LENS Infrared LED Microphone 1 Speaker Built in speaker 2 LENS Fixed focus lens only FI9826P supports optical zoom 3 Infrared LED Infrared LEDs for night vision Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 4 Microphone Built in microphone 5 WI Fl Antenna Wireless Antenna Antenna Input SD Card Slot Network light Power light WPS eo LAN 10 100 Mbps RJ 45 port for wired connection Power DC 5V 2A Power supply WPS Push both WPS button on the camera and wir
58. on the more likely you will get a better video quality but at the cost of higher network bandwidth consumption Variable Bitrate The two options are Yes and NO Select Yes the bit rate is variable and the highest value isn t higher than Bit Rate Value 2Mbps Select NO and the bit rate is constant with Bit Rate Value 2Mbps 4 5 2 On Screen Display This page is used to add timestamp and device name on the video Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 OSD Display Time stamp There are two options Yes or NO Select Yes and you can see the system date on the video Display Camera Name There are two options Yes or NO Select Yes and you can see the device name on the video 4 5 3 Privacy Zone Some models do not support this Function This page is used to set some mask as privacy zone on the video Allow Privacy Zone ml IS Allow On Screen Display Mask There are two options Yes or NO Select yes and draw a mask area on the video the mask area will be black on the video Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 48 Click OK button and return to the OSD page click Save to take effect Back to the surveillance window you can see the mask area as the following picture o LiveVideo oe Settings hes Playback Indoor Pan Tilt IP Camera OOOO NOTE Some
59. orwarding in our recent software Sometimes it may be failed to do port forwarding automatically because of firewall or anti virus software It also has much relation with router s security settings So we recommend you do port forwarding manually You can view your camera in internet successfully after you do port forwarding manually in your router 6 1 9 Camera can not connect wireless If your camera could not connect wireless after you set wireless settings and plug out the cable Please check whether your settings are correct or not Normally camera can t connect wireless mainly because of wrong settings Make sure broadcast your SSID use the same encryption for router and camera 6 1 10 Can t see other cameras listed in multi device when using remote access If you want to view all the cameras via the WAN verify that each camera added in the multi device settings can be accessed by using the DDNS name and port number Use the DDNS domain name not the camera s LAN IP For more details see How to add cameras in WAN 6 2 Default Parameters Default network Parameters IP address obtain dynamically Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 s Subnet mask obtain dynamically Gateway obtain dynamically DDNS Embedded FOSCAM domain name Username and password Default admin username admin with a blank password 6 3 Specifications Image Sensor 1 3 Sensor Type Display
60. ovided by FOSCAM unless your FOSCAM product product was purchased from an authorized distributor or authorized reseller Distributors may sell products to resellers who then sell products to end users No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point of purchase which may have regional specific warranty implications If you purchase your FOSCAM product from online store please contact the point of purchase and ask for return replacement repair service Hardware Warranty Information FOSCAM provide 2 year limited warranty for naked product and 6 month limited warranty for accessories Limited Hardware Warranty o FOSCAM products are warranted to be free from manufacturing defects in materials and workmanship starting from the shipping date of FOSCAM This limited hardware warranty does not cover e Software including the software added to the products through our factory integration system software that included in the CD etc Usage that is not in accordance with product instructions e Failure to follow the product instructions Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 82 Abuse firmware upgrade without the authorized technician s guidance Normal wear and tear Return Procedures Please read FOSCAM warranty policy amp policy of your reseller first
61. oving in the detection area at anytime the camera will alarm Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 ae Click this button and select all time range DO 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 E n uw Es 9ouuu unxmtti u5s uwui is5sD irrnsus lvyviuisrumiiim N md HB MM EO MO ME Scheduled recording will stop while alarm recording begins and go on automatically after it ends 2 Specify an alarm schedule Click the week day words the corresponding column will be selected For example click TUE the all column of TUE turns to red that means during Tuesday whole day when something moving in the detection area the camera will alarm Schedule ay 00 01 02 03 04 05 06 O7 06 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Fr mu ME NM NN NN 00 00 00 00 00 00 0 i om aM 00 00 00 00 00 00 00 00 00 0 4 sar ME NE NN NM NN NN EN EN NN M UN NN ev RN NN NN NN RN 00 00 00 00 00 00 Oh 3 Press the left mouse and drag it on the time boxes you can select the serial area Schedule 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 I nu L m HN m I LU L Li Ue a Step 07 Click Save button to take effect When the motion has been detected during the detection time in the detection area the camera will alarm and adopt the corresponding alarm i
62. parameters file you have stored then click Submit to restore the restore the parameters Backup is used to save your current settings It is recommended to backup your configuration before modifying or Upgrading firmware Backup settings can be restored by uploading the backup file Path Submit Path eres ld 2 Note 1 All current settings will be lost when importing a configuration file If an incorrect file is loaded the camera may stop working correctly 2 Keep the power on during this process or you may damage your camera Your camera will reboot automatically once restoration is completed 4 10 2 System Upgrade Click Download the latest firmware you will see the following screen And click save to save the firmware on your computer locally Setup Wizard Status System Upgrade Current Firmware Version 2 11 1 10 Network System Upgrade Video Result Alarm Your camera will reboot during the firmware upgrade Record PTZ Firewall R cl u o amp Restore Do you want to open or save FI9826W zip 6 88 MB from www foscam com Open Cancel Your current firmware version will be displayed on your screen You may go to the Status Device Information page to check for the latest firmware versions available Click Browse choose the correct bin file and then click System upgrade Don t shut down the power during upgrade After upgr
63. r iue second Receiver tset hotmail com Third Receiver Fourth Receiver If the test success you can see the Success behind the Test at the same time the receivers will receive a test mail If the test fails with one of the following errors after clicking Test verify that the information you entered is correct and again select Test 1 2 3 4 Incorrect user or password 5 The sender is denied by the server Maybe the server need to authenticate the user please check it Cannot connect to the server Network Error Please try later Server Error Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 44 and try again 6 The receiver is denied by the server Maybe because of the anti spam privacy of the server 7 The message is denied by the server Maybe because of the anti spam privacy of the server 8 The server does not support the authentication mode used by the device 4 4 8 FTP Settings If you want to upload record files and images to your FTP server you can set FTP Settings ftp 192 158 8 150 FTP Server Example ftp 192 158 1 103 dir The maximum length of the address is 127 does not support the character amp Port 1 FTP Mode PORT yaocuixiang Username The maximum length of the user name is 63 support numbers letters and symbols 8l Password The maximum password length is 63 does not support the character amp S
64. ra name in the video you can see it in the live window Go to Settings Basic settings Camera name panel and you can change another device name The default device name is anonymous Go to Settings Basic settings Camera time panel and adjust the device time Go to Settings Video On Screen Display panel you can add or no add OSD Section 10 Play Stop Talk Audio Snap Record Full screen button 1 2 3 4 x E g by the earphone or speakers that connected with PC 5 Snapshot Click it to make snapshot and it pop up a window which picture you snapshot right Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 22 click in the window and save the picture to anywhere you want window Click again and stop recording The default storage path is C IPCamRecord You can change the storage path Go to Settings gt Record gt Storage Location panel T Full Screen Click it to make full screen or you can double click the surveillance screen to make full screen Double click again and exit full screen Onscreen Mouse Control Right click the mouse and you can adjust the screen ration full screen and Zoom up 09 17 2012 12 39 43 anonymous p Full Screen Zoom up nr v Keep ration ut E vota DA m E X Keep ration Select it and the camera will adjust the size of live window based on the the computer monitor automatica
65. s When select the track 1 on the surveillance window the camera moves as the following track upright then Right Most last down left You can add preset on the left of the surveillance window Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 62 Crise _ Preset Add the preset w p IR LED Lights Color Adjustment track1 OK Cancel The maximum length of name is 20 supports English numbers letters and symbols Preset point TopMost BottomMost LeftMost RightMost upright After add the cruise track back to the surveillance window click Cruise her you can see all cruise tracks you have added After add the cruise track back to the surveillance window click Cruise her you can see all cruise tracks you have added Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 63 HFOSCAM S LiveVideo tye Settings Playback Indoor Pan Tilt IP Camera of off ode 50Hz v Stream 1 0 720P 30fps 2M v Mirror C Flip Cruise Track Vertical v Vertical Horizental tracki Preset IR LED Lights Color Adjust There are other buttons between the Preset points and Cruise track you can use these buttons to adjust the order of preset points or add delete one preset points in one cruise track Preset point Cruise tra
66. s been properly connected to the Internet e WPS button on the wireless router is typically located on the front panel or rear panel TP LINK router s WPS button is called QSS Quick Security Setup Make sure that the ethernet cable and the camera is disconnected 1 Press and hold the WPS button for three seconds The Network light of the camera begins to twinkle at high frequency every 0 4 seconds 2 Press and hold the WPS button for three seconds on your wireless router within 60 seconds Then the camera will automatically create a secure wireless connection to your router in about 60 seconds 3 The IP Camera Tool will search the camera s LAN IP Make sure the PC and the camera share the same subnet NOTE The security mode of router cannot be WEP or else the WPS settings may be failed 44 3 PPPoE Some models support PPPoE If you are using a PPPoE connection enable it and enter the User Name and Password for your PPPoE Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 39 account T Save E Refresh Use PPPoE v 521025441 266512 PPPoE account The maximum length of the user name is 20 support numbers letters and symbols P 9600000000000 PPPOE password The maximum password length is 12 does not support the character amp Note Once you save your settings the camera will restart NOTE Some models does not have this function 4 4 4 DDNS
67. te Generally speaking the larger the bit rate is the clearer video will become But the bit rate configuration should combine well with the network bandwidth When the bandwidth is very narrow and bit rate is large that will lead to video can not play well You can reset the stream type on Settings gt Video gt Video Settings panel i Video Settings Main stream video settings Enhanced Night Vision Definition s Sub stream video settings Stream Type HD Mode y a 512k z Key Frame Interval 30 Y After changing please re login the camera and you can see the modification Section 4 Zoom Control Zoom in the camera s lens n Zoom out E Zoom out the camera lens You can adjust the speed of the lens zoom in Settings PTZ Pan amp Tilt Speed Zoom speed panel Setup Wizard Pan amp Tilt Speed Basic Settings Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 19 NOTE Except for FI9826P other Cameras don t support this function Section 5 Pan Tilt Control 1 Up control button 2 Down control button 3 Left control button 4 Right control button 5 Up Left control button 6 Up Right control button Down Left control button 8 Down Right control button D Click this button and go to center Section 6 Cruise Preset set
68. tection E mail FTP Alarm Scheduled Recording UPnP Built in DDNS Server IE8 and above IE8 and above IE8 and above IE8and above IE8 and above Browser version Firefox version Firefox version Firefox version Firefox version Firefox Supported Chrome Safari Chrome Safari Chrome Safari Chrome Safari Chrome Safari Windows MAC Windows MAC Windows MAC Windows MAC Windows MAC Android iOS Android iOS Android iOS Android iOS Android iOS Miele eos Automatic or manual Automatic or manual Automatic or manual Automatic or manual Automatic or manual Firewall Supports IP Filtering Supports IP Filtering Supports IP Filtering Supports IP Filtering Supports IP Filtering User OS Supported Three levels user role Three levels user role Three levels user role Three levels user role Three levels user role Accounts Audio Built in y y y y y Microphone External Microphone y y y y N A Input Built in y y y y y Speaker External Speaker y y N A Output Physical and Environmental Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Dimensions 116 L 103 W 122 H 110 L x 103 W x 110 L x 103 W x 117 L x114 W x129 H 117 L x114 W x129 H mm mm 127 H 127 H Net Weight Consumption Operating 10 C 50 10 C 50 10 C 50 10 C 50 10 C 50 Temperature 14 F 122 F 14 F 122 F
69. telligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 49 Enable timing to capture To enable capture interval follow the steps below 1 Select Enable Motion detection 2 Capture interval The interval time between two captures 3 Select the capture time O Capture anytime Click the black button up the MON you will see all time range turn red When something moving in the detection area at anytime the camera will capture O Specify an capture schedule Click the week day words the corresponding column will be selected For example click TUE the all column of TUE turns to red that means during Tuesday whole day the camera will capture O Press the left mouse and drag it on the time boxes you can select the serial area 4 Click Save button to take effect 4 5 5 IR LED Schedule On this page you can set the schedule time for switching IR LED lights When parameter Mode is set to the Schedule on the Live Video window at these schedule time the IR LED lights will be turned off IR LED Schedule Save Refresh IR LED Schedule From 00 w 00 w To 00 w 00 x Add Set the close time 4 6 Alarm 4 6 1 Motion Detection IP Camera supports Motion Detection Alarm when the motion has been detected the IP Camera will make a alarm Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 i Motion Detection 7 sae Retest 1 Sensitivity Medium a Trig
70. ther countries 7 Obtaining Technical Support While we hope your experience with the IPCAM network camera is enjoyable and easy to use you may experience some issues or have questions that this User s Guide has not answered If you have problem with FOSCAM IP camera please first contact FOSCAM reseller for solving the problems If our reseller cannot provide service please contact our service department tech foscam com Cere uc E Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 ee
71. tic electricity using wrong power adapter etc Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM Damage caused by improper installation of third party products Warranty is void if damaged for irresistible cause such as earthquake fire lightning flood etc Product beyond limited warranty shipping Fee If products are defective or damaged under normal use or operation in the replacement limit distributors or resellers are responsible for the shipping cost the product back to customers customers should assume the shipping cost send the product to the point of purchase During replacement limit if customers ask for replacement due to the product does not fit for customer s personal expectation customers should responsible for both shipping fee Customers shall be responsible for both shipping fee if their product beyond the replacement limit but still in warranty limit Repair Service Out Of Warranty FOSCAM provide extra repair service for product that out of warranty it is chargeable The total fee contains device cost and service fee Device cost including accessories is the standard uniform price provide by FOSCAM Different region may have different service fee please contact the point of purchase to confirm that before you ask for this service Our technicians will quote the total price after detect the product If customers refused to repair after the quotation customers need pay for th
72. tings Cruise Settings Vertical Y The default cruise tracks have two types Vertical and Horizontal Vertical The camera will rotate from up to down Horizontal The camera will rotate from left to right gt Start cruise n Stop cruise If you want to define or change the cruise trace please go to Settings PTZ Preset Settings panel How to do cruise Firstly Select one track in the track dropdown list Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 20 Cruise Track Vertical b Vertical DSe Select one of these Secondly Click Start cruise button the camera will cruise following the predefined path Thirdly Click stop button and finish cruising Preset settings Bresal Preset opMost v E IPCam supports 16 preset positions which is considered enough for DIY home amp small business surveillance market The default preset position is Topmost Bottom most Left most right most you can add other preset positions Add Click this icon to save the position you need the camera to remember E Delete Select one preset position and click this button to delete it a id GO Select one preset position in the preset drop down list and click Go to make the camera move the preset position How to do preset position Firstly move the camera and stop at a desired place where you want make preset position cannot contain special ch
73. to the camera Reboot Click this button to reboot your camera Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 68 9 Playback On this page you can view the record files stored in the SD card FOSCAM Fa 2014 11 S M T W T FS 410 9 10 11 12 13 14 15 18 17 18 19 20 21 22 23 24 25 26 27 28 20 30 Mondsy 2014 11 10 Directoy SD card v All Time x All record Time Type Continuous Play 3 TOROMOMEC Section 1 Define the Record files time and Type Directory 2D card Time All records Live Video Ou Settings way select the time on the time amp date manually Type All records and All records E jal Playback The storage path of record files 4 2012 9 i Thursday 2012 9 27 S M T Wek Fs 2 xoc A US Y 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 20 27 28 29 30 Click this button to search all record files satisfy the conditions you selected Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Indoor 1P Camera Here supports three types current day current month and All records Another The type of records files Here supports two typs Normal record Alarm record 69 Continuous Play Select the checkbox to play continuously all the record files Section 2 Search record files On this panel you can see all record files satisf
74. ttings Click the button Settings goes to Administrator Control Panel to make advanced camera settings 4 1 Setup Wizard Please go to section 3 2 to find the way to set it 4 2 Status Status contains four columns Device Information Device Status Session Status and Log it will show you various information about your camera 4 2 1 Device Information Device Information E Refresh Camera Model FI9826P Camera Name FI9826P Camera ID C4D655397F42 Camera Time 2014 10 08 12 07 43 System Firmware Version j 1 5 2 11 Application Firmware Version 2 21 1 127 Plug in Version 3 0 0 6 Camera Model The camera model NO Camera Name The Device Name is a unique name that you can give to your device to help you identify it Click Basic Settings and go to Camera name panel where you can change your camera name The default device name is anonymous Camera ID Display the wired MAC address of your camera Camera Time The system time of the device Click Basic Settings and go to Camera time panel and adjust the time System Firmware Version Display the System Firmware version of your camera App Firmware Version Display the application firmware version of your camera Plug In Version Display the plug in version of your camera 4 2 2 Device Status On this page you can see device status such as Alarm status Record Status DDNS status WIFI status and so on Shenzhen Foscam Intelligent Technology Co Lim
75. ual value We do not provide exchange and replacement due to normal hardware upgrade according the market after 14 days after the product is delivered Our technicians will test the product before send out the replacement any other demand for more than two times replacement for the same product during replacement limit will be rejected Replaced products are warranted from the balance of the former warranty period Warranty Forfeiture Warranty is void if purchase from unauthorized distributor or reseller Warranty is void if trade mark serial tags product stickers have been removed altered or tampered with Warranty is void for mishandling improper use or defacing the product Abuse firmware upgrade without the authorized technician s guidance Warranty is void for physical damage altered either internally or externally improper or inadequate packaging when returned for RMA purposes Warranty is void if damage has resulted from accident dismantle abuse or service or modification by someone other than the appointed vendor souse fission or the spare part has been over the period of warranty Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 83 Warranty is void if product is damaged due to improper working environment or operation For example improper temperature humidity unusual physical or electrical stress or interference failure or fluctuation of electrical power sta
76. uccess Figure a ftp ftp mgenseal com FTP server example ftp 192 166 1 103 Port 21 FTP Mode PORT v User name deotestge Figure b FTP server If your FTP server is located on the LAN you can set as Figure a If you have an FTP server which you can access on the internet you can set as Figure b Port Default is port 21 If changed external FTP client program must change the server connection port accordingly FTP Mode Here supports two modes PORT and PASV Username password The FTP account and password Click Save to take effect Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 49 Click Test to see if FTP has been successfully configured 44 9 P2P Access the IP Camera by Smart Phone Android or iOS operating system First of all you must open the P2P function of the IP Camera at Settings gt Network gt P2P P2P C Saver G Refresh UID FLGTBW7YGBUVSNPMUR41 Enable P2P P2P Port 29499 Foscam App named Foscam on App Store and Google Play for iOS and Android devices NOTE If the QR code scanning is not successful please input the UID on the bottom of the camera manually 4 5 Video This section allows you to configure Video stream settings On screen display and Snapshot settings 4 5 1 Video Settings There are two ways to set the stream video settings They are main stream video settings and sub stream v
77. vice Port or leave it blank IP Address 192 168 1 100 Forwarding Protocol ALL n Input the port and IP address of Port Tri Status Enabled abe matin your camera and click Save DMZ UPnP Common Service Port Select One Security A Access Control Status Quick Setup Virtual Servers ass Network ID Service Port Internal Port IP Address Protocol Status Modify Wireless 4 443 443 192 168 1 100 ALL Enabled Modify Delete DHCP Forwarding Here you have finished the Port Triggering Add New Enable All Disable All Delete All Port Forwa rding setu p DMZ UPnP Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 10 5 Now you can access your IP camera by https domain name HTTPS port via the Internet 2 4 Using the VLC player The camera supports RTSP streaming here you can view the camera by VLC player RTSP URL rtsp user name password IP port number videosream The part in the square brackets can be omitted user name amp password The user name and password to access the camera This part can be omitted IP WAN or LAN IP address Port number If there is the RTSP port number on the Port page you must only use RTSP port number otherwise you must only use http port number Video stream Three modes are supported video Main video Sub and audio Video Sub is a better choice in bad network condition If you select audio you
78. y Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 30 User Accounts Refresh Privilege V Change username 4 3 4 Multi Camera If you want to view multi surveillance screens on one window you need to login one camera and set it as the main device and do Multi Device Settings add other cameras to the first one camera Before you do multi cams settings you need to assign different port such as 81 82 83 84 85 86 87 88 to the cameras if there is 8 cams installed The firmware within the camera can support a maximum of 9 devices monitoring all at the same time This page you can both add FOSCAM MJPEG and H 264 series cameras to the first camera and view multi surveillance screen on one window Add cameras in LAN In Multi Device Settings page you can see all devices searched in LAN The 1st Device is the default one You can add more cameras in the list in LAN for monitoring The camera s software supports up to 9 IP Cameras online simultaneously Click The 2nd Device and click the item in the Device List in LAN the Alias Host and Http Port will be filled in the boxes below automatically Enter the correct username and password then click Add Add more cameras in the same way Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 91 Multi Camera 22 8 E FI9821P 172 16 0 94 pe Cameras On LAN 1111 172 16 1 71 L i L i anonymous 172
79. y the conditions you set Section 3 Play Stop Audio Full screen buttons Please select one record file before use these buttons Click this button to play the record files QJ Click this button to stop the record files e 4 Open or stop audio Click this button to make full screen and double click left mouse to exit full screen Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 70 6 Appendix 6 1 Frequently Asked Questions 6 1 1 Install the add on of Firefox browser Google Chrome and IE Chrome File Edit View Favorites Tools Help Do you want to install this software we IPCWebComponents exe ie ore options Ca Corrs While files from the Internet can be useful this file type can potentially harm your computer Only install software from publishers you trust What s the risk Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 n J Setup IPCWebComponent Welcome to the IPCWebComponents Setup Wizard This will install IPCWebComponents 3 0 0 2 on your computer It is recommended that you close all other applications before continuing Click Next to continue or Cancel to exit Setup Next gt Select Destination Location Where should IPCWebComponents be installed A Setup will install IPCWebComponents into the following folder To continue click Next If you would like to select a differe

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