SafeFile Backup Client User Manual Professional Edition
Contents
1. 10 3 Cleaning Reports and Logs In a few steps it is possible to clean the reports or logs list In the list of reports or logs you can make a selection using ctrl and shift To clear the list click on Delete Selection Figure 39 Deleting Reports and logs The Sterling Data Group Limited 2010 Page 26 of 41 SafeFile Backup Client User Manual Professional Edition 11 Options You can change program and process settings in the Options view which can be accessed through the Options button in the Navigation Panel The Options view contains the following tabs General Backup and Restore Advanced 11 1 General tab In the General tab you can set general options of the SafeFile Backup Client Self explaining checkboxes can be used to configure the program settings Next to that you can set the language of the SafeFile Backup Client You can also change your password of your backup account Note It might not be possible to change your password in the SafeFile Backup Client since your Sterling can disable this option 11 2 Backup and Restore tab In the Backup and Restore tab you can set options that are specific for backing up and restoring with the SafeFile Backup Client Version In this view the maximum number of versions of backed up files can be set The default value is 3 versions min2. SafeFile Backup Client User Manual Professional Edition 16 Microsoft SQL Server 2000 2005 16 1 Introduction The SafeFile Backup Client supports backup and restore of SQL Server 2000 and SQL Server 2005 This option can be activated by selecting Activate SQL Server Backup in the SQL Server tab in the Options view Also the location of the SQL Server can be set in this tab By default this location is 127 0 0 1 local machine for MS SQL Server 2000 and MACHINENAME INSTANCENAME for MS SQL Server 2005 User credentials are also required 16 2 Backup When a connection to the SQL Server is established the MS SQL Server icon will be visible in the Folder pane of the Data tab in the Task Properties The databases are child nodes select databases to add them to the backup task so they will be backed without any further user intervention 16 2 1 Backup requirements Figure 55 SQL Server tab Folders Desktop B J BackupAgent_MSCRM master ReportServerTempDB VmWareUM VmWareYC oo OOO0000066 D ETEDDDDTDOSGDEP 722223 3 32825222 Fag Figure 56 Select SQL database gt A connection to the SQL Server is created using Integrated Security or by a user provided username password combination In any case the SafeFile Backup Client must be provided with sufficient rig
3. click Back otherwise click Finish Figure 12 End of Backup Wizard The advanced options consist of two extra steps in the wizard to configure filters and backup location Filter The first view allows you to filter the data in the task You have to add a filter and determine if the filter ignores the files except files or allows only the files in the filter and ignores all other files only files Local Backup The next view of Advanced will allow you to determine if the backup has to be performed online or locally If you choose to backup locally you need to specify the destination location for the backup a local folder on the pc or an external medium When you enable compression the result will be put in a large zip archive This can take while to complete If you leave this option disabled compression on the individual files will still be applied Select your data filter Filter Does not apply to SQL Exchange MAPI and system state resources Add files or extensions for example doc xslt No file Filtering Exclude all but specific files C Except specific files Folder filtering Add paths of folder you would like to exclude from the backup Figure 13 Select a filter Backup Wizard Select the type of backup Backup type Figure 14 Select Offline Backup local backup Tip A removable hard disk as supplied by Sterli
4. Client connects to the local MS SQL Server so only restores into the local computer can be performed The Sterling Data Group Limited 2010 Page 41 of 41
5. backup of the indicated file Total progress The progress of the total backup task Details table shown on click Details gt gt gt Full Full backed up files Patch Patched backed up files incremental backup patch over last backup gt NoNeed Unchanged files unchanged compared to last backup The Sterling Data Group Limited 2010 Page 19 of 41 SafeFile Backup Client User Manual Professional Edition Skipped Done gt Total gt Done Other information gt Avg upl speed gt Remaining time gt Elapsed time gt Compression Size uploaded Total size GR Skipped files details in the logs The total amount of processed data The total amount of selected data The percentage of processed data The average upload speed The estimated remaining time The elapsed time The average compression rate of the backed up data The size of the uploaded data The total size of the selected data The Sterling Data Group Limited 2010 Page 20 of 41 S 9 ast Ke KE WW Bn I PA H W a S SafeFile Backup Client User Manual Professional Edition 9 Restore 9 1 View stored data Your backup data can be accessed by clicking Restore in the Navigation Panel The Restore view allows you to restore this backup data to your computer The Windows Explorer like view shows one or more computers because the data is relat
6. database The default location that is used by MS SQL Server to store database files is C Program Files Microsoft SQL Server MSSQL Data The SafeFile Backup Client will try and download the database Restore to SOL server SERWER DS that is to be restored and insert it into the local instance of MS f Mo only restore the files SQL Server If a database with the same name already exists Use original database name on the computer it will be overwritten You can choose to Use new database name PSRs oem See create a copy or to overwrite the original database Figure 58 Select restore location Caution NEVER overwrite a database that is in production The Sterling Data Group Limited 2010 Page 40 of 41 SafeFile Backup Client User Manual Professional Edition 16 3 1 Restore requirements The SafeFile Backup Client must be provided with correct permissions to perform the restore operation According to Microsoft the user that connects to the Server must have the sysadmin and dbcreator Server roles and db_owner DB role assigned to it More information http www microsoft com technet prodtechnol sql 2000 maintain sqlobackuprest mspx A restore of the master database can only be performed when the Server is in single user mode SQL Server can be started in single user mode from the command line using the m command line option Program Files Microsoft SQL Server MSSQL Binn sqlservr m Note The SafeFile Backup
7. make a consistent and reliable backup 15 2 Backup on mail store level ESE plug in To enable backup of mail stores this option must be activated General Backup and Restore xchange Server SQL Server first This can be done by checking Activate Exchange M Activate Exchange Backup O Use Exchange restore Auto Completion backup in the Exchange Server tab in the Options view Figure 44 Activate ESE plug in Now the plug in is activated complete Servers Storage Number of files Folders Groups and single Stores can be selected for backup in the 2 besktop A First storage Group i 6 my Documents O Recovery Storage Group Data tab in Task Properties My Computer a My Network Places DIG HoverSnap_v08 Ose Favorites e Microsoft Exchange Server Apart from the requirements listed below performing a backup 1 Kl First Storage Group OD E Recovery Storage Gr of an Exchange item is not different from doing backups of DIS system state z MS Exchange folder level regular files and does not involve any further user actions Figure 45 Exchange server in Data tab Note Circular logging on the Storage group must be disabled Note A mail store that is requested to be backed up must be mounted in order to be accessed Dismounted Stores may appear in the folder pane but cannot be backed up The Sterling Data Gro
8. some programs remove logs 15 3 Restore on mail store level Backups of mail stores are listed in the MS Exchange Server folder in the Restore view This folder holds sub folders for every Exchange Server that has been backed up The restore can be performed in the same way as a normal data restore Read chapter Restore for more details on restoring from the Restore view The Sterling Data Group Limited 2010 Page 34 of 41 FG SafeFile Backup Client User Manual Professional Edition Qa The complete restore procedure has been defined in a separate Whitepaper because this is a delegate task You can download it from our support site by searching the knowledgebase http support sterlingsafefile com for MS Exchange Backup 15 4 Backup on folder level The folder level backup option is meant to backup separate mailboxes and its subfolders This option offers an alternative to a full backup of MS Exchange 2003 and enables you to perform small restores of parts of the mail stores To enable a folder level backup the option Activate Exchange General Backup and Restore Ad d Exchange Server SOL Server Mailstore level server backup on folder level must be checked This kel Activate Exchange Backup Use Exchange restore Auto Completion checkbox can be found on the Exchange Server tab in the Folder level Options view kl Activate Excha
9. the profile contains The next view will allow you to schedule the backup task You can set time and frequency The frequency can be set as Once Multiple times a day Daily Weekly gt Monthly The Sterling Data Group Limited 2010 Online Backup Client Backup Wizard Get started now with the Online Backup Client Backup Wizard which will guide you through the process of setting up a backup task This wizard will help you e Select your data to backup e Select a schedule of when to backup your data Figure 9 Start of Backup Wizard Online Backup Client Select your data to backup Name Default Task Description What do you want to backup Desktop Ss Desktop My documents and settings Outlook Includes the My Documents folder plus YoU et me choose what to backup Outlook if installed Desktop and cookies Figure 10 Set the task Backup Wizard Select a schedule of when to backup your data Perform this task Hour Pick frequency and starting time of default scheduler task Figure 11 Set a schedule Page 10 of 41 SafeFile Backup Client User Manual Professional Edition Now the backup task is fully configured When clicking on the Finish button the task will appear in the SafeFile Backup Client You can also click the Advanced button to specify more options 5 1 1 Advanced options Congratulations To setup any areas you skipped
10. 0 Page 29 of 41 SafeFile Backup Client User Manual Professional Edition aw 12 Support Clicking on Support in the Navigation panel will give contact details Sterling Support Services SW Usage 960 M8 11 Figure 42 Support contact information 13 About E Online Backup Client Clicking on About in the Navigation panel will give details on the version of the software and the license of the software WARNING This is protecte BE Ser GEN Sr and international tr es ist er on or din Nee Gs EA Sei and will be geck tothe SE ssible Hege the P 2003 2008 BackupAgent BY All rights reserved d Usage 360 MB 11 Figure 43 About Screen The Sterling Data Group Limited 2010 Page 30 of 41 SafeFile Backup Client User Manual Professional Edition 14 Windows System State This chapter explains how to backup and restore system state on Windows 2008 differentially 14 1 Backup of the SystemState Step 1 Install Server backup features including command line tools Step 2 Ensure you have an additional storage volume available with at least 30 GB of data capacity Step 3 Create a new file systemstatebackup bat containing the following script echo off amp Setlocal Set tDrive E Set sFolder tDrive WindowsImageBackup SCOMPUTERNAMES SystemStateBackup Set sFilyType vhd Set tDir StDrive S WindowsImageBackup COMPUTERNAME SystemStateB
11. 2010 Page 4 of 41 CG SafeFile Backup Client User Manual Professional Edition 2 Product Information Product SafeFile Backup Client Version 3 13 2 1 2 1 System Requirements Windows 2000 Professional Windows XP Home Professional Windows Vista 7 Windows Server 2000 2003 2008 Small Business Server Linux RedHat SuSE Debian and Debian based systems such as Ubuntu Mac OS X Tiger 10 4 10 and higher Mac OS X Leopard 10 5 0 and higher Operating System YT Y Vv VY Y YF Ve Hardware Resources gt PC with 300 megahertz MHz or higher processor clock speed recommended 128 MB memory 25 MB of disk space gt Internet connection e g ADSL SDSL Required software gt Microsoft Net framework 2 0 Java 1 5 platform or higher is required A separate manual is available for the SafeFile Backup Client for Linux and Mac OS X Only required for the Microsoft Windows version of the client Only required for the Mac OS X Linux version of the client not covered in this manual The Sterling Data Group Limited 2010 Page 5 of 41 E EE i Ma Wes Ae m ec d SafeFile Backup Client User Manual Professional Edition 3 Features 3 1 Application plug ins The SafeFile Backup Client makes it very easy to backup Folders Name my Documents v d My Computer omy Network Places internet Explorer Microsoft Outlook Outlook Express Favorites and Windows o KRI
12. Manual Professional Edition 9 5 Monitor restore process The restore process can be monitored by clicking on Details on the bottom of the application during the process of a restore the details screen will pop up automatically when a restore is initiated Progress information File progress Files Restored gt Files Skipped Bytes Restored MB Bytes Skipped MB gt Bytes Received MB gt Avg downl speed gt Remaining time gt Elapsed time gt Compression Size downloaded Total size Figure 35 Restoring Data The progress of the restore of the indicated file The number of files that have been restored The number of files that have been skipped The amount of restored files in Megabytes The amount of skipped files in Megabytes The amount of received files in Megabytes The average download speed The estimated time remaining The elapsed time The average compression rate of the backed up data The size of the downloaded data The total size of the selected data The Sterling Data Group Limited 2010 Page 24 of 41 SafeFile Backup Client User Manual Professional Edition 10 Reports and Logs 10 1 Reports The Reports view shows a history of reports You can view the status of past backups and restores Details of a report can be viewed by selecting the report and clicking on View This report will also be sent to
13. NNN 22 JE MOC AUN OM EEE A 22 9 3 3 Calculate restore size Lise pavene ek egdeee ER ege REENERT AEN 23 TA OY ANS RE ERE E E 23 9 4 Deleting stored data 23 9 5 Monitor restore POCESS EE 24 10 Reports QM LOGS Lasses sene E aE i Erran cairr a aniis 25 VER e e 25 TO Ke e 25 10 3 Cleaning Reports and LOgS vore regress 26 NNN 27 11 1 General taD E 27 11 2 Backup and Restore EE 27 ANNEN 28 PN 30 BP RE TE NE ET EN aes 30 14 Windows SSN SR 31 14 1 Backup of the Gvetemztate 31 14 2 Restore of a SystemState A 32 15 Microsoft Exchange 2000 2003 LuLuaeanssesmniaanmmr eve nujdiginnnsninnekveeseke ek 33 19A WAG OCC UON REE EEE 33 15 2 Backup on mail store level ESE olug mmt 33 15 21 BACKUP Be UNE E EE 34 15 3 Restore on mail store level AANEREN 34 The Sterling Data Group Limited 2010 Page 3 of 41 SafeFile Backup Client User Manual Professional Edition 15 4 Backup Beleeg 35 15 4 1 Backup Requirements A 35 15 5 Restore on folder level EE 3 15 6 Backup of Exchange using VSS zen de Ste EE EE AE ed dE 38 16 Microsoft SQL Server 2000 2005 annxrrrrnnnnvnnvnnnnnnnnnevennnnnnnenennnnnnnenennnnnnnernnnnnnnnennnnnnnnnennnnnnnnennnnnnnnnr 39 BEL 39 VB NN 39 16 2 1 Backup reouremente 39 16 2 2 Further notes on backup procedures 40 10 gt OE EE 40 16 3 1 Restore requirements rrrnrrrnnnrnnnrrranrrnanrrnnnvnnnnnnnnrnnanennnnnnnnnnnnnrnnnnennnnennnnnnnnene 41 The Sterling Data Group Limited
14. Q HI you lose or forget your encryption key your data will be IRRETRIEYABLY LOST the encryption key in a safe place Figure 7 Encryption Key IMPORTANT This key is unique and can only be chosen once and cannot be changed afterwards Treat this key with great care since it is required to restore your files after a system crash Note It is possible to store a reminder which can be sent to your registered e mail address In this wizard the field to enter the reminder will change into a link Forgot your encryption key The wizard is now finished If the SafeFile Backup Client is being installed for the first time the Registration Wizard will present the option to start the Backup Wizard after finishing You have finished the Registration Wizard To change any steps click Back otherwise click Finish Iw Start Backup Wizard Figure 8 End of Registration Wizard The Sterling Data Group Limited 2010 Page 9 of 41 SafeFile Backup Client User Manual Professional Edition 5 Wizards 5 1 Backup Wizard The Backup Wizard provides a clear and friendly way to detect important data for backup and makes configuring a first backup task very easy Advanced users may wish to skip this wizard The first view in the wizard allows you to name the task It also provides a dropdown box with profiles of important data Selecting an item in the drop down box will also show a description of what
15. S Desktop Mi My Documents wi EI My Computer My Network Places DOG my Pictures DQ Mijn Music Mye Favorites Doe Microsoft Outlook OE system State tt System State containing Windows Registry Active Directory i System and Boot Files H H Figure 1 Data selection options 3 2 Scheduled backup You can make one or more scheduled backup tasks You can schedule the tasks multiple times a day daily weekly or monthly After the tasks are created they will run through their schedule automatically After completion of a backup a report is sent by e mail You will always be up to date on the status of your backups 3 3 Management Console The SafeFile Backup Service also includes a Management Console which can be accessed through an internet browser e g Internet Explorer It has several functions gt Access your data to restore or remove a file Change user settings e g password Overview of your backups through logs and reports The Sterling Data Group Limited 2010 Page 6 of 41 SafeFile Backup Client User Manual Professional Edition 4 Setup 4 1 Setup Wizard After executing the setup you can choose your preferred Select Setup Language K Select the language to use during the installation language for the Setup Wizard Currently English Dutch English v French German Spanish Italian and Polish are supported Figure 2 Choose language The
16. SECURE ONLINE BACKUP AND RECOVERY G Sterling SafeFile SafeFile Backup Client User Manual Professional Edition Software version 3 13 Py For Microsoft Windows g February 2010 Version 2 3 Disclaimer This document is compiled with the greatest possible care However errors might have been introduced caused by human mistakes or by other means No rights can be derived from possible inaccuracies or errors as this is not a contractual agreement but for information only All rights reserved nothing may be duplicated or reproduced without written permission of SafeFile Ltd SafeFile Backup Client User Manual Professional Edition 1 Contents T GO MLC E 2 2 Product INOTMANON BE 5 2 1 System FREQGUINGITICING EE 5 3 EE 6 ATEN 6 3 2 Scheduled 0 OT 0 EEE EE EEE EE EE 6 3 0 Management ee ask ei nena eni aan EEE ienaa ES a ianea aeiia niaan 6 TM 4 7 d 1 S60 NN 7 12 FREQISUALION VV IZANO ME 8 Je WIZ WA E 10 EN EKOO TE 10 5 1 1 Advanced options Lune 11 JE EN E RE 12 6 The EMEA 13 de EEN 14 GT GT ME 15 8 1 Manage ele fe 15 0 2 Creating DACKUD EE 15 bd TT 15 OL PANT NEE 15 5 BEG e E 16 EN STEN 17 GE EEE SEE 18 ON 18 8 4 Monitor backup progress 19 SED ee EE saat EAA 19 The Sterling Data Group Limited 2010 Page 2 of 41 SafeFile Backup Client User Manual Professional Edition G 21 d WIG SONG GOAN E 21 J TRS UORE CA eege Eed 21 9 2 1 Restore local backunp a 21 TRO NNN 22
17. a file This amount can be changed in the Options view paragraph 11 2 of this manual Latest version To restore the latest version keep the version setting unchanged This means that the Latest version radio button is selected Restore at date It is possible to restore a file or folder at a selected date in history Select the Older versions radio button Now you can select a date in history The latest backed up versions of the selected files or folder before that date will be restored if that backup version exists Restore specific version A specific version of a stored file can be selected To do so select the Specific version radio button The available versions of the file will be displayed in the dropdown box Simply select the required version 9 3 2 Location The location is where the files will be restored The Sterling Data Group Limited 2010 m Location m Version C Latest version Default C BackupAg Original Location C Selected Location Version Iw Calculate restore size Figure 32 Easy date selection C Latest version Version 1 Modified 8 26 2003 1 42 36 PM 1 Modified 8 26 2003 1 42 36 PM Location amp Default C Online Backup Client Restored 09242008 Original Location Selected Location Iw Calculate restore size Advanced Figure 33 All file versions Page 22 of 41 SafeFile Backup Cl
18. ackup mergepoint C Windows system32 wbadmin start systemstatebackup backuptarget tDrive quiet IF EXIST tDir echo Merge point ok else Set NMP TRUE amp No Merge Point creating merge point IF Definded NMP MD amp tDir PushD SsFolder amp amp FOR R i IN DO x If i xi sFileType echo Moving i amp MOVE i StDir S merge file GOTO end domerge echo i mkmp mkdir tDir fail echo There was a problem amp GOTO end end Step 4 Change the tDrive volume to the appropriate volume for the system state backups Step 5 Plan the systemstatebackup bat in the Windows Task Scheduler to run daily Step 6 Test the scheduled script Step 7 Create a new backup task in the SafeFile Backup Client Step 8 Select the WindowsimageBackup folder on the volume on which the system state backups are stored Step 9 Configure the task and save it The task will now upload the system state backups according to the task schedule Beware that the initial backup can be up to 4 GB s large while differentials will be between 80 and 400 MBs The Sterling Data Group Limited 2010 Page 31 of 41 SafeFile Backup Client User Manual Professional Edition 14 2 Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Restore of a SystemState Restore all data in the WindowsImageBackup folder using the SafeFile Backup Client Open t
19. can be selected for backup 8 3 3 Schedule You can set a schedule for the backup task in the Schedule tab A task can be scheduled by setting a start time and frequency By default the schedule is set to a daily backup at the time the task originally is created Figure 26 Set a schedule The following frequencies can be set Multiple daily Task is performed one or multiple times a day gt Once Task is performed once Daily Task is performed daily Weekly Task is performed one or multiple days a week Monthly Task is performed once a month The Sterling Data Group Limited 2010 Page 17 of 41 4 a J gt d Wb a a GG S SafeFile Backup Client User Manual Professional Edition 8 3 4 Filter The Filter tab offers the possibility to exclude files and folders from the backup set You can also choose to include hidden files by checking the checkbox Figure 27 Filter view Filter options gt No file filtering default gt Filter out files on file name extension Except specific files Filter out all files except with certain file name extension Except all but specific files Filter out folders by browsing their locations Note To specify a filter regular search expressions can be inserted Filter document doc files doc gt Filter files starting with hello hello Filte
20. ccount By selecting the Offline backup local backup radio button a default local backup directory is displayed in the Location textbox It is possible to change this location by browsing an additional directory When you enable Compression the result will be put in a large zip archive This can take while to complete If you leave this option disabled compression on the individual files will still be applied 8 3 2 Data tab The Data tab allows you to select data to backup within the task You can easily navigate through your system with the Windows Explorer like tree at the left Data can be selected by checking the boxes in front of the files and folders When a folder is selected for backup underlying files and folders are automatically included in the selection unless Figure 25 Select backup data explicitly deselected The Sterling Data Group Limited 2010 Page 16 of 41 3 A Ed y a SafeFile Backup Client User Manual Professional Edition Note If a folder is checked with a grey background only a subset of this folder is part of the backup set Note A light grey square in front of a file or folder means that it is not possible adopt that item in the backup set Map network drives You can map additional network drives by clicking on Map Drive A drive letter will be added to the data tree which
21. ed to their source computer When you open a computer node you will notice that all data kept the same structure as it was on your computer Figure 30 Restore 9 2 Restore data Data can be restored per file folder or drive Select files folders or drives you want to restore in the Restore view By clicking Restore the Restore Options screen will pop up and allows you to select a version and a restore location Read paragraph 9 3 for more information 9 2 1 Restore local backup Within the Restore view it is possible to import your local backups This allows you to restore data from e g a local hard disk to your computer Select Import local backup in the Restore view then open a local backup file which is a ZIP file This file can be created by yourself local backup or delivered by Sterling for fast restoring purposes Once the local backup is loaded in the tree Figure 31 Select local backup file of the Restore view you can restore the data in the same way as your remote backup data for restore Note The local backup file is a special ZIP file created with the SafeFile Backup Client The Sterling Data Group Limited 2010 Page 21 of 41 SafeFile Backup Client User Manual Professional Edition 9 3 Restore Options 9 3 1 Version The client can store multiple versions of files by default the SafeFile Backup Client stores 3 versions of
22. he Sterling Data Group Limited 2010 Page 36 of 41 SafeFile Backup Client User Manual Professional Edition How to Change permissions of the administrator Bates Ki File Action View Window Help e m zx em 4 First Organization Exchange Mailbox Store BACKUPAG Global Settings 1 Start the MS Exchange System Manager dk a Logens o L Mailboxes 2 Browse to the mail store node in the tree oo rot iii 3 Right click on the node and choose properties ermene 4 Inthe Properties dialog click on the Security tab Mn 5 On the Security tab click on the Advanced button H ee Figure 50 Select Exchange Mailbox Store 6 In the permission entries list select the local and or ae P domain administrator and click Edit i This permission is inherited from the parent object 7 In the Permission Entry dialog browse through the list Name Administrator BAQAVAdministraton D D Apply onto This object and subcontainers of permissions Permissions Allow Deny 8 Check the receive as checkbox permission in the iio G 6 j rite properties o O allow column ri List object 9 Check the send as checkbox permission in the ed a allow column oo eo Receive As 10 Click Ok and close the application Sends H D 11 Re start the SafeFile Backup Client TT E Figure 51 Set Receive As and Send As options Note If the Exchange Ser
23. he most recently timestamped subfolder of the WindowsImageBackup COMPUTERNAME SystemStateBackup folder Open the CatalogCopy file situated in notepad Find the GUID separated by spaces located next to the Volume text Copy the GUID and remove all spaces Rename the merge file to GUID vhd Move the file to its original location being the most recently timestamped subfolder of the WindowsIlmageBackup COMPUTERNAME SystemStateBackup folder Run wbadmin get versions to obtain the version number of system state backup to recover Run wbadmin start systemstaterecovery version yourversion to start the full recovery This will execute a full recovery of your machine please consult Microsoft online resources for additional options during restore The Sterling Data Group Limited 2010 Page 32 of 41 SafeFile Backup Client User Manual Professional Edition 15 Microsoft Exchange 2000 2003 15 1 Introduction To support backup and restore of MS Exchange Server 2000 or MS Exchange Server 2003 the SafeFile Backup Client MUST be installed on the Exchange server machine The SafeFile Backup Client supports Exchange backup in three ways Through an ESE plug in for Exchange mail store backup Through the folder level backup option enables backup of separate mailboxes Through VSS by performing a backup of edb and stm files on the file system Note ESE is the API of Exchange allowing backup applications to
24. hts to perform the SQL backup procedures User permissions for MS SQL Server 2000 are described here http www microsoft com technet prodtechnol sql 2000 maintain sqlbackuprest mspx In order to create a backup of a database the user that connects to the SQL Server must be assigned the sysadmin Server Role and the db backupoperator and dbo owner DB roles The Sterling Data Group Limited 2010 Page 39 of 41 SafeFile Backup Client User Manual Professional Edition 16 2 2 Further notes on backup procedures The SafeFile Backup Client connects to the local MS SQL Server so only backups of local databases can be performed The tempdb database cannot be backed up or restored Do not select this database for backup gt The SafeFile Backup Client can perform full and differential backups on MSSQL Server The backup method that will be used is chosen automatically 16 3 Restore Databases that are available for restore can be found in the MS SQL Server folder in the Restore view This folder contains the SQL Server folder which contains the backed up databases These databases can be selected for restore Figure 57 Select SQL database for restore When the restore procedure is started you are asked for a destination folder of the database files Please note that this location will be the location where MS SQL Server will mount the restored
25. ient User Manual Professional Edition Default location The Default location is predefined The default location can be changed in the Options view see paragraph 11 2 Original location When Original location is selected the files will be restored to their original location on your computer If the files already exist on your computer the SafeFile Backup Client will prompt Overwrite options Selected location If you want to browse a location choose this option 9 3 3 Calculate restore size You can choose to calculate the restore size Enabling this option allows the SafeFile Backup Client to give an estimation of the restore time remaining Skipping this calculation saves time 9 3 4 Advanced When clicking Advanced a popup will show that allows you to use Pre and Post scripts For more information on these scripts read the paragraphs Pre script and Post script in paragraph 8 3 1 9 4 Deleting stored data First select the data that needs to be deleted you can select Backup gent i p 7 multiple files or folders Click on Delete in the lower main gt MG panel to delete the file s Figure 34 Confirm delete action Note Removing a folder with many files might cause the folder not to disappear immediately since the server software will execute this in the background and will refresh later The Sterling Data Group Limited 2010 Page 23 of 41 SafeFile Backup Client User
26. imum is 2 Figure 40 Default restore directory Restore folder The textbox contains the default restore location This is the folder where data is restored by default when you don t choose a specified folder The Sterling Data Group Limited 2010 Page 27 of 41 SafeFile Backup Client User Manual Professional Edition Backup Start backup of missed task When this setting is enabled the missed tasks will automatically start the next time the service of the SafeFile Backup Client is started Request confirmation when starting a missed task When this option is enabled you get a pop up box where you can choose to start the missed backup task s Compression Settings You can add file extensions that should never be compressed during backup You can add multiple extensions separated with commas Minimum file size bytes Smaller files will not be compressed Maximum file size bytes Larger files will not be compressed 0 no maximum file size 11 3 Advanced tab Advanced Backup and restore privileges is SE This overrules access rights for administrators for backup purposes Add Backup Restore reports to windows logs Used to track errors in the backup or restore processes Enable the diagnostics SSC l Figure 41 The advanced tab Diagnostics is a logging system for error tracking note only select this when requested to do so by Support Staff Perfor
27. ld data Caution If you restore in Copy of item mode be aware that this copy might be part of next backup if the complete mailbox is selected for backup Note For ease of use and overview it is recommended to create a separate task for Exchange folder level backup Do not mix this data with files to prevent confusion 15 6 Backup of Exchange using VSS Finally SafeFile Backup Client supports VSS and this can force Exchange to write a consistent backup copy of the edb file and the stm file to the shadow volume Therefore selecting these files is a reliable way of making a daily full backup which will be patched as a file by SafeFile Backup Client to upload only the changes The Sterling Data Group Limited 2010 Ss SS m DC Backupagent Server 2006 E 0000023 10g 5 120 KB Text Documen N m E C o H O BackupAgent Appliance Client O E coo00022 log 5 120 KB Text Document o D g EO0tmp log 2 048 KB Text Document aa z DC Common Files ph ech 3 080 KB EDB File 8 DC ComPlus Applications peut st 4 104 KB STM File E pub1 edb 19 464KB EDB File fi pubt sm 2 056 KB STM File resi log 5 120 KB Text Document 52 log 5 120 KB Text Document p edb 1 032 KB EDB File xchsrvr Ol 01 vwinpowssse5 log E address E conndata Si Do ExchangeServer 01 VWIND sg DIG Mailroot MG mospata LIG mtadata OK Cancel Apply Figure 54 Backup Exchange using VSS Page 38 of 41
28. m backup by background service This option is used to make backups of servers while the user is logged off Advanced Encryption type Encryption of the data can be encrypted with AES 128 bits or 256 bits encryption Where the AES 128 Bits encryption is faster AES 256 bits encryption is more secure Temporary folder The Sterling Data Group Limited 2010 Page 28 of 41 GE Ech an r Co Wb it a T e le SafeFile Backup Client User Manual Professional Edition You can select the folder where temporary files are stored before they are transferred to the Backup Server Note Make sure there is enough disk space available to store the largest file to upload Note Make sure that this is an empty folder because this folder is cleared after the backup Windows Service The Online Backup Service performs backups when the client is not running Current Service Status shows if this service is running When it is not running it can be started manually with Start Service Connection Timeout factor for service requests This is a service based timeout interval that can be set depending on the speed and reliability of the internet connection It is a multiplier of the default timeout interval of 10 seconds Bandwidth usage This allows you to adjust the upload speed in percentage of the available bandwidth between the SafeFile Backup Client and the Backup Server The Sterling Data Group Limited 201
29. next steps are Sterling SafeFile Welcome to the SafeFile Setup Wizard gt Accepting the license agreement This will install SafeFile on your computer It is recommen ded that you close all other applications before continuing gt Choosing an installation directory en Click Next to continue or Cancel to exit Setup gt Choosing a Start Menu folder name gt Selecting preferred shortcuts DI eackupagent Version 3 12 4 2 Cancel Figure 3 Setup SafeFile Backup Client If the Net framework 2 0 is not yet installed on your computer you can retrieve this freely from the Microsoft me nt te as ai Op mn download site Weken DUTOT When the completion screen shows the SafeFile Backup Client is successfully installed on your computer Figure 4 Installing the client The Sterling Data Group Limited 2010 Page 7 of 41 SafeFile Backup Client User Manual Professional Edition aw 4 2 Registration Wizard When the SafeFile Backup Client is started for the first time it will start with the Registration Wizard The Registration ee ee Thank you for using SafeFile 5 Sterlit 1g SafeFile A J SECURE ONLINE BACKUP AND RECOVERY Wizard guides you to fill in the account information and SET encryption key With the encryption key your data will be a e n C rypt e d a n d d e C rypt e d i Please click on Next to continue or Cancel to close the registration wizard Ser Figure 5 Registration
30. ng can be selected as a local backup location The Sterling Data Group Limited 2010 Page 11 of 41 SafeFile Backup Client User Manual Professional Edition 5 2 Restore Wizard The Restore Wizard provides a clear and friendly way to Restore Wizard Restore Wizard restore your data Click on Restore Wizard in the Home Get started now with the Online Backup Client Restore Wizard which will guide you through the restore process view of the SafeFile Backup Client This wizard wil heip you Select your data to restore Select the rules as they apply to your restore preference Figure 15 Start of Restore Wizard In the next view you can see the data on the SafeFile Mazi Select your data to restore Backup Server Here you can select the data that needs to What do you want to restore Name Versions be restored ke dram BA PC2007 d BA PC2008 Wy Ba PC2008 d GRAFISCHEPC GRAFISCHEPC ig WINZ0035TAEXSO1 ee C Ze My Data Mijn Movies a Mijn Music che My Documents My Pictures HY WINZOD3STAEXSO1 Figure 16 Select your file or folder Next you can specify the location where the restored data IS E Select the restore rules must be placed and the overwrite rules Location Default C BackupAgent Restored 1 2112009 Original Location Selected Location Next to that you can choose to calculate the restore size Duplicate Fies Overwrite Enabling this opti
31. nge Server backup on folder level Figure 46 Activate Exchange Server on Folder Level When folder level backup is activated a new MS Exchange DE myo ocumen ts folder level node is added to the selection tree of the Data en D D D OS le tab in Task Properties This node can be expanded and allows ms exchange alder leve Li BACKUPAG 5BBS8XO Cees mailbox Store BACKUPAG 5BB8XO you to browse through and select all mail stores mailboxes and subfolders Selected items will be added to the backup Figure 47 Overview of mailboxes in task data selection dialog Note For ease of use and overview it is recommended to create a separate task for Exchange folder level backup Do not mix this data with files to prevent confusion You are now ready to backup Exchange mailboxes A backup of mailboxes works similarly to the backup of files and folders Next to that Additional metadata concerning mailbox properties and settings are also uploaded Note Please make sure that the temp folder of the SafeFile Backup Client is set to a path with enough available temporary disk space since folder level backup can require a comprehensive amount 15 4 1 Backup Requirements The Sterling Data Group Limited 2010 Page 35 of 41 SafeFile Backup Client User Manual Professional Edition Additional requirements MS Exchange 2003 Service pack 2 must be installed Windows 2003 must be installed gt Hot fi
32. on allows the SafeFile Backup Client to give SC Ask me an estimation of the restore time remaining Skipping this Calculate restore size before downloading enables time indication calculation saves time Figure 17 Restore rules In the next view you can choose to filter out specific files or Maci Select your data filter folders during the restore Filter Does not apply to SQL Exchange MAPI and system state resources No file filtering Add files or extensions for example doc xslt Except specific files O Exclude all but specific files By clicking Start in the last screen the restoration of your Folder filtering fi les WI beg l n Add paths of folder you would like to exclude from the backup Remove Figure 18 Data filter The Sterling Data Group Limited 2010 Page 12 of 41 SafeFile Backup Client User Manual Professional Edition 6 The client interface The main interface of the SafeFile Backup Client shown in the figure on the right consists of 3 components Status OF Online Backup Chent is working without problems 1 Navigation Panel 2 Account Information 3 Main Panel e g Home Figure 19 Client interface Navigation panel The Navigation Panel is the main navigation through the SafeFile Backup Client The options are Home Monitor the status and use Wizards Backup Create and manage backup tasks Restore Rest
33. ons Data Select data resources for backup Schedule Time and Frequency Filter Exclude files and folders from backup 8 3 1 General tab The General tab allows you to set the general options of the backup task Name and Description It is advised to give the backup task a descriptive name to increase the recognition of the task when monitoring Optionally you can enter a task description The Sterling Data Group Limited 2010 Page 15 of 41 SafeFile Backup Client User Manual Professional Edition Checkboxes Active When checked the task is activated and will be performed by schedule Shutdown Computer when completed When checked your system will shut down automatically after completion of the backup task This option has been disabled on servers Also the client has to be running for this option to be effective If the client is closed the computer will not Figure 24 General view shutdown to prevent unexpected shutdowns In case a shutdown is desired even if the client is not running you can add the following post script in the backup task Shutdown s t 600 Backup Type By default the SafeFile Backup Client makes backups online to the SafeFile Backup Server over the Internet It is also possible to make a local backup e g to a removable hard disk This results in a self extractable ZIP file which can be returned to Sterling Sterling will then include this data in your backup a
34. ore your remote backup data Reports and Logs View status information of executed backups Options Configure program settings gt Support View contact information for support gt About Additional information about the SafeFile Backup Client Account Information Shows account details such as gt Account Name gt Amount of Remote Storage Program Status Usage of your Remote Storage Main Panel The Main Panel is the working space of the SafeFile Backup Client This panel will change its view while navigating through the SafeFile Backup Client The Sterling Data Group Limited 2010 Page 13 of 41 SafeFile Backup Client User Manual Professional Edition 7 Home view Overall status When starting the SafeFile Backup Client the program will show the Home view This view can also be accessed through the Navigation Panel On top of the Home view you can see the overall status of the backup service Wizards Right beneath the overall status you can start Wizards to help you with registration creation of backup tasks and restoration of data Task statuses At the bottom of the Home view the last three ran backups are shown Next to the task names you can see their statuses and the date time they finished Below the table the next scheduled backup task is shown including the start date and time The Sterling Data Group Limited 2010 CH Se Status OF Online Bay kum bent k working se he
35. r a specific file ntuser dat 8 3 5 Advanced tab Enable Volume Shadow Copy When checked the task will backup files that are in use open files Note Volume Shadow Copy is only available for Windows XP Windows Server 2003 and higher The Sterling Data Group Limited 2010 Page 18 of 41 SafeFile Backup Client User Manual Professional Edition Pre Script A Pre Script is an advanced option to run certain operations before starting the backup task You can simply browse a command or batch file e g C scripts command bat which will be executed prior to the start of the backup task Continue if Pre Script fails When checked the backup will be performed even if the orescript did not run properly Figure 28 Advanced options view Post Script A Post Script is an advanced option to run certain operations after a backup task has run You can simply browse a command or batch file e g C scripts command bat which will be executed after the backup task is completed 8 4 Monitor backup progress The backup process can be monitored by clicking on Details on the bottom of the application The Details bar is only shown during a backup process The Details screen will pop up automatically when a backup task is initiated Figure 29 Details during a backup 8 4 1 Details screen Progress bars File progress The progress of the
36. ug jprobbenis Figure 20 Overall Status Wizards Fegstrakon ized Backup hira WW Restore Wizard Figure 21 Supportive Wizards Backups Last run backup Date Status O my folders 9 24 2008 1 54 58 PM Successfully completed Successfully completed Successfully completed Opvaiy 9 24 2008 1 50 00 PM montly 9 24 2008 1 48 50 PM Next backup Daily 9 25 2008 1 48 00 PM Figure 22 Status of the last and next backup Page 14 of 41 SafeFile Backup Client User Manual Professional Edition 8 Backup 8 1 Manage backup tasks By clicking on Backup in the Navigation Panel you can manage your backup tasks By selecting a task in the task list you can examine its specifications You can manually run edit or delete the task It is also possible to create new tasks Figure 23 Backup 8 2 Creating a backup task To create a backup task click on New Task below the task list in the Backup view Task Properties will pop up it allows you to configure the task If you cancel Task Properties the task will not be saved Read more about how to configure a task with Task Properties in paragraph 8 3 8 3 Task Properties Task Properties appears when creating a new task or editing an existing task It allows you to configure the settings of the task Task Properties contains 4 tabs General Task Name Description and run opti
37. up Limited 2010 Page 33 of 41 SafeFile Backup Client User Manual Professional Edition For Exchange Store level backups you can set advanced options in the Advanced tab of the Options view The following options can be set Exchange Advanced Options gt Truncate the transaction logs after a full backup This means that the log files will be truncated in the Exchange database when a full backup of the Exchange Store is enforced Enforce Full Exchange store SQL Backup gt Let the SafeFile Backup Client decide This means that if more than 66 of the dataset changed compared with the already backed up data the client will enforce a full backup again gt Always This means the SafeFile Backup Client will always enforces a full backup gt Never This means that there will never be a full backup again other than the first backup 15 2 1 Backup requirements MS Exchange Server must be installed and running on the local machine in order to perform backups The user that performs a backup must be assigned backup and restore privileges gt Circular logging must be disabled Note The SafeFile Backup Client performs full or incremental backups However since incremental backups require a continuous series of log files it is not possible to use third party software when the SafeFile Backup Client is used to schedule backups of Exchange This also holds vice versa Third party software can cause data loss since
38. ver is a Domain Controller then the Domain Administrators must also have permission for Send As and Receive As 15 5 Restore on folder level Once mailboxes are backed up on the Backup Server a We ees i d BACKUPAG SBB8XO Ba Contacts 1 restoring is possible on any Exchange server You can browse mS Exchange folder El pelted ens i S i PZ i for mailbox items in the Restore view To restore simply T Lu LS Junk E mail select one or more items and then click on Restore Figure 52 Version overview The Sterling Data Group Limited 2010 Page 37 of 41 SafeFile Backup Client User Manual Professional Edition Now the Restore Options screen pops up When you select Original Location in the Restore to MS Exchange Server options you will overwrite the current data in the folder in Exchange When choosing Create copy of item an additional folder with a Copy of prefix i e Copy of Inbox will be created in the user s mailbox Version 1 Modified 8 17 2008 10 09 08 AM Restore to MS Exchange server Ce No only restore the files Original location ovenwirte item Create copy of item Location Ge Default F Restore 0921 2009 Figure 53 Select Restore location Caution Overwriting the items may cause data loss It is strongly recommended to use this option only in case the original mailbox is empty or contains o
39. wizard First you need to fill in the username and password that you Secs y SafeFile MACKUP AND RECOVERY have created or obtained from your account manager Figure 6 User account Note This screen also displays the computer name which will be registered at the SafeFile Backup Server to store all files Note If you don t remember your password you can click on the link below the password text field A reminder will then be sent to your registered e mail address Note If there is a problem with the username and password several causes can apply to this The username and or password does not exist or is incorrect The time on your machine differs very much from the real time more than 24 hours Required port 443 SSL is blocked by an anti virus program or firewall on the network The Sterling Data Group Limited 2010 Page 8 of 41 SafeFile Backup Client User Manual Professional Edition The next wizard page will ask you to set an encryption key Encryption key This key encrypts all backup data and decrypts data when EE To krenke Lie you must specify an encryption key This is an extra password to encrypt re st O ri n g The Encryption key should be more than 6 characters and less than 20 You can set the encryption key only once After setting this p key it cannot be changed If you forget the encryption key it is impossible to access your backup data Please keep a copy of
40. x KB908072 for Exchange 2003 must be installed available from http support sterlingsafefile com Security settings The SystemMailbox user must not be hidden from the Exchange address list The local and or domain administrator must have receive as and send as permission to the mail store s H ow to U n h id e Syste m M a box user ij Active Directory Users and Computers View Window Help 1 Start the Active Directory management application 2 On the parent node for all users right click and choose Find users 3 In the Find Users dialog type SystemMailbox in the at rie ey Name field and click Find JL Raise Domain Functional Level 4 Select the user and open its properties Operations Masters Figure 48 Find SystemMailbox 5 On the properties click on the Exchange Advanced SystemMailbox 490E9569 F231 4789 AD4A 524787219B86 a EG tab Member Of Dial in Environment Sessions Remote control Terminal Services Profile COM Exchange General 6 Make sure the Hide from Exchange address list General Address Account Profile Telephones Organization E mailAddresses Exchange Features Exchange Advanced i 7 Click OK and close the application I Hide from Exchange address lists 8 Re start the SafeFile Backup Client I Downgrade high priority mail bound for 3 400 Figure 49 Exchange Advanced tab T
41. you by e mail after a task is completed 10 2 Logs The Logs view shows a history of log files Three types of events can occur gt Information This is information on the progress of the backup or restore procedure Warning Non fatal errors occurred during the backup or restore process Error A fatal error has occurred in the SafeFile Backup Client Details of a log message can be viewed by selecting the specific log message and clicking on View This shows a dialog with detailed information of the message The Sterling Data Group Limited 2010 Bl Online Backup Client Backup w Reports Logs Restore Task Date Time 9 24 2008 9 24 2008 2 39 PM 9 24 2008 2 39 PM 9 24 2008 9 24 2008 9 24 2008 9 24 2008 2 06 PM 9 24 2008 2 06 PM 9 24 2008 1 55PM 9 24 2008 1 50PM 9 24 2008 1 49 PM 9 24 2008 1 48 PM 9 24 2008 Reports and Logs EE SSES Saa g SEET 9 gg gg gg oa nn ECCKKKCKKEKEKKCKCK oowoo oD Dp o a o 2 eee ee eee i o w My folders a amp D Du Usage 360 MB 11 Figure 36 Report view 33 D onhe Lu Usage 260 8 11 Figure 37 Log view Log Event Details Event Date Wednesday September 24 2008 at Type Information Message Action cancelled by user Figure 38 Log Event Details Page 25 of 41 SafeFile Backup Client User Manual Professional Edition
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