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DESIGNJET T790 and T1300 ePrinter Series

1. Paper type g m Length Width Part numbers HP Bond and Coated Paper HP Universal Bond Paper 80 45 7 m 150 ft 594 mm 23 39 in A1 Q8003A AJ 610 mm 24 in Q1396A 914 mm 36 in Q1397A 1067 mm 42 in Q1398A 91 4 m 300 ft 594 mm 23 39 in A1 Q8004A EAJ 841 mm 33 11 in AO Q8005A EAJ HP Bright White Inkjet Paper 90 45 7 m 150f 420 mm 16 54 in A2 Q1446A J 594 mm 23 39 in A1 Q1445A EJ 610 mm 24 in C1860A LN C6035A AEJ 841 mm 33 11 in AO Q1444A EJ 914 mm 36 in C1861A LN C6036A AEJ 91 4 m 300 ft 914 mm 36 in C6810A HP Recycled Bond Paper 80 45 7 m 150ft 420 mm 16 54 in A2 CG892A E 610 mm 24 in CG889A EN 914 mm 36 in CG890A EN 1067 mm 42 in CG891A EN HP Cockle free Coated Paper 100 45 7 m 150 ft 610 mm 24 in CG883A EN 914 mm 36 in CG884A EN 1067 mm 42 in CG885A EN How to order supplies and accessories Table 15 3 Roll paper continued Paper type g m Length Width Part numbers HP Cockle free Heavyweight Coated 170 30 5 m 100 ft 610 mm 24 in CG886A EN Paper 914 mm 36 in CG887A EN 1067 mm 42 in CG888A EN HP Universal Coated Paper 95 45 7 m 150 ft 610 mm 24 in Q1404A AEJN 914 mm 36 in Q1405A AEJN 1067 mm 42 in Q1406A HP Coated Paper 90 45 7 m 150 ft 420 mm 16 54 in A2 Q1443A J 457 mm 18 in Q78
2. ENWW Printa project 103 7 In the Paper Quality tab check the Show preview before printing box and select the paper type that you intend to use S HP Designjet T1200 44in HPGL2 Document Properties 2 x Advanced Printing Shortcuts Paper Quality Features Color Services m Paper Options Document size 16 54 x 23 39 inches A2 X Margins Layout Custom Currently loaded paper Manual Feed Unloaded Rol k pye Bond Paper 24 inches EERO EEIE I Show preview before printing Paper source y Printer auto select Print Quality Paper Type Standard options Ary ha Any HP Bright White Inkjet Paper HP Universal Bond Paper a Speed Quality Plain paper Heavyweight Coated paper Custom options HP Universal High Gloss Photo Paper Rendering resolution ppi 600 Photo Gloss Paper Printing resolution dpi Automatic More Ey NOTE If you select neither the paper source nor the paper type the printer will not print on any protected roll see Roll protection T1300 series on page 67 8 Select the print quality your own choice between speed and quality of printing 9 If you intend to print on roll paper you must decide where the printer should cut the paper Press the Margins Layout button and select Clip contents by margins Layout and Margins option 2 x Layout Mode m Preview
3. 1 Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software See View information about the paper on page 46 2 Check that you are using appropriate print quality settings for your purposes see Printing on page 52 Select the custom print quality options in the driver dialog and try turning on the Maximum detail option if available You may wish to reprint your job at this point in case the problem has been solved 3 If the resolution of your image is greater than the printing resolution you may notice a loss of line quality If you are using the PCL or the HP GL 2 and HP RTL driver for Windows you can find the Max Application Resolution option in the driver dialog s Advanced tab under Document Options gt Printer Features If you change this option you may wish to reprint your job at this point in case the problem has been solved 4 If lines are too thin or missing print the Image Diagnostics Print See The Image Diagnostics Print on page 178 5 If the problem remains go to the front panel and press ELH and then to see the printhead alignment status If the status is PENDING you should align the printheads See Align the printheads on page 186 After alignment you may wish to reprint your job in case the problem has been solved 6 Go to the front panel and press ELH and then to see the paper advance calibration status If the status is
4. e Your smartphone s application storefront For the latest information see http www hp com go eprintandshare You can use your 3G connection to print You do not need to be connected with the printer by wifi and you do not need a printer driver 1 Select the files to print from your Online Print History or from any other location connected to your HP Designjet ePrint amp Share account amp A06Floorplan paf 2 An image of your print is displayed On some devices you can zoom in and out NOTE The orientation of the preview portrait landscape may not be the same as the orientation of the print atl Orange 3G c Bax File preview oH 70 Chapter 8 Web connected printing ENWW 3 To print the file press the fa button 4 Select the printer if it is already listed or if necessary press Add a printer and give your printer s email address to add it to the list 5 Choose the print settings then press Print ey NOTE Printing may not start immediately Select printer Whenever you print a document with HP Designjet ePrint amp Share it is saved in your Online Print History From other applications when there is an Open In option available select ePrint amp Share in order to print your documents on a Web connected HP Designjet printer atl Orange 3G HP Designjet eP amp S Previous View and print from the HP Designjet ePrint amp Share website 1 Go to http
5. A CAUTION Never clean inside the ink cartridge slots Ink cartridge status messages These are the possible ink cartridge status messages OK the cartridge is working normally with no known problems Missing there is no cartridge present or it is not correctly connected to the printer Low the ink level is low Very low the ink level is very low Empty the cartridge is empty Reseat you are recommended to remove the cartridge and then reinsert it Replace you are recommended to replace the cartridge with a new cartridge Altered there is something unexpected about the cartridge s status Expired it is past the cartridge s expiration date Cannot insert a printhead 1 2 3 4 5 Check that you have the correct type of printhead model number Check that you have removed the two orange protective caps from the printhead Check that the colored label on the printhead is the same color as the label on the slot Check that the printhead is correctly oriented compare with the others Check that you have correctly closed and latched the printhead cover see Insert a printhead on page 132 The front panel display recommends reseating or replacing a printhead 1 2 ENWW From the front panel turn the power off then on Check the front panel display message if it shows the ready message the printer is ready to print If the problem remains continue with the next step Remove the printhead see
6. 1 Open the roll cover 2 Remove the black end of the spindle from the printer then the blue end A CAUTION Be sure to remove the black end first Removing the blue end first could damage the black end Z WARNING Do not insert your fingers into the spindle supports during the removal process f 3 The spindle has a stop at each end to keep the roll in position The blue stop can be removed to mount a new roll it slides along the spindle to hold rolls of different widths Remove the blue paper stop from the end of the spindle 4 If the roll is long rest the spindle horizontally on a table and load the roll on the table amp TIP You may need two people to handle a large roll yy y peop g 40 Chapter 5 Paper handling ENWW 5 Slide the new roll onto the spindle Make sure the paper type is oriented as shown If it is not remove the roll turn it 180 degrees and slide it back on to the spindle There are labels on the spindle showing the correct orientation oy NOTE From the back of the printer the blue stopper is inserted into the right side holder Ensure both ends of the roll are as close to the spindle stops as possible 6 Put the blue paper stop on to the open end of the spindle and push it towards the end of the roll 7 Ensure the blue paper stop is pushed in as far as it goes until both ends are against the stoppers If you are a regular user of different paper types you can c
7. 9 If the sheet is not correctly aligned you may be asked to correct the alignment Please follow the instructions on the frontpanel display fey NOTE If you have an unexpected problem at any stage of the paper loading process see The paper cannot be loaded successfully on page 152 Unload a single sheet To unload a single sheet after printing you can simply pull the sheet free from the front of the printer To unload a sheet without printing go to the front panel and press fj then the roll 1 icon then Unload gt Unload sheet Alternatively press Ji then then Paper gt Paper unload gt Unload sheet The sheet unloads out of the front of the printer either catch it manually or allow it to fall into the basket View information about the paper To view the loaded paper information press jj then the roll icon The following information is displayed on the front panel e Paper type you have selected e Roll or sheet status e Width of the paper in millimeters estimated e Length of the paper in millimeters estimated If no paper is loaded the message Out of paper is displayed The same information is displayed in the HP Utility for Windows Overview tab gt Supplies Status tab the HP Utility for Mac OS Information group gt Printer Status gt Supplies Details and the Embedded Web Server upper right corner Paper presets Each supported paper type has its own characteristics For optimum print qua
8. 3 The chart is scanned and measured 4 From the measurements the printer calculates the necessary correction factors to apply for consistent color printing on that paper type It also calculates the maximum amount of each ink that can be applied to the paper Color calibration 87 Color management from printer drivers Color management options 88 The aim of color management is to reproduce colors as accurately as possible on all devices so that when you print an image you see very similar colors as when you view the same image on your monitor There are two basic approaches to color management for your printer e Application Managed Colors in this case your application program must convert the colors of your image to the color space of your printer and paper type using the ICC profile embedded in the image and the ICC profile of your printer and paper type e Printer Managed Colors in this case your application program sends your image to the printer without any color conversion and the printer converts the colors to its own color space The details of this process depend on the graphics language that you are using o PostScript PostScript printers the PostScript interpreter module performs the color conversion using the profiles stored in the printer and any additional profiles sent with the PostScript job This kind of color management is done when you are using the PostScript driver and you specify printer color manage
9. B User defined Paper Sizes amp Calibration A Custom Paper Sizes L2 Modify Standard Paper Sizes Printable Area E Fiter Paper Sizes al Plotter Calibration 33 PMP File Name lt None gt 4 Print a presentation 109 ENWW 110 5 In the Paper Quality tab check the Show preview before printing box and select the paper type that you intend to use S HP Designjet T1200 44in HPGL2 Document Properties 2 x Advanced Printing Shortcuts Paper Quality Features Color Services gt Paper Options Document size Currently loaded paper Manual Feed Unloaded Roll 2 Unloaded Paper source Paper Type A2 Margins Layout Custom Roll 1 Bright White Bond Paper 24 inches Printer auto select X Any ha Any HP Universal Bond Paper Plain paper Heavyweight Coated paper Photo Gloss Paper More HP Bright White Inkjet Paper HP Universal High Gloss Photo Paper Printed on 16 54 x 23 39 inches I Show preview before printing gt Print Quality Standard options a Speed Quality Custom options Settings Rendering resolution ppi 600 Printing resolution dpi Automatic E NOTE If you select neither the paper source nor the paper type the printer will not print on any protected roll see Roll protection T1300 series on page 67 6 Select the print
10. GY DESIGNJET T790 and T1300 ePrinter Series Using Your Printer 2012 Hewlett Packard Development Company L P 3rd edition Legal notices The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statement accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein CERTIFIED Hi Speed USB certified IPv ready Trademarks Adobe Acrobat Adobe Photoshop and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated Corel is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited ENERGY STAR and the ENERGY STAR mark are registered U S trademarks Microsoft and Windows are U S registered trademarks of Microsoft Corporation PANTONE is Pantone Inc s check standard trademark for color Table of contents TW UNM GAU CRON ssisssssvsssosssssssioosososrosousossssososasosssscssssdvobs sorbos disonore rnas coesione sviss 1 Safely IONS enrere en eer E E E e E E E E E E TE at 2 FIP Start Up Kib eraseiosren ienee a E in oh evaded er oer taertecues 2 Using this guid i tse enue seit e dec cb edule A ard bbsede 2 Pin ie MAO eg snena e a a a 4 The printer s main features 25st es ossieaniaeaserk aries utao
11. e Inthe Mac OS Print dialog non PostScript printers go to the Paper Quality panel and look at the Quality Options section If you select Standard quality options you will see a simple slider with which you can select speed or quality If you select Custom quality options you will see the more specific options described above e Inthe Mac OS PostScript Print dialog PostScript printers go to the Paper Quality panel and look at the Quality Options section If you select Standard quality options you will see a simple slider with which you can select speed or quality If you select Custom quality options you will see the more specific options described above e On the Embedded Web Server s Submit Job page T1300 series select Basic settings gt Print quality If you then select Standard options you can choose between Speed and Quality If you select Custom options you will see the more specific options described above e Using the front panel press fi then Pa then Setup gt Printing preferences gt Print quality NOTE If the print quality is set from your computer it overrides the print quality setting in the front panel NOTE You cannot change the print quality of pages that the printer is already receiving or has already received even if they have not started to print yet Select paper size 56 The paper size can be specified in the following ways E NOTE The paper size specified here should
12. www hp com go eprintandshare and log in to your account ENWW View and print from the HP Designjet ePrint amp Share website 71 72 To view and print a file select the category to filter your list of saved files printed scanned shared with me or all You will see a list of your files ordered by time The file can be identified by the name the date and time of printing the printer that was used and the thumbnail N AP Designjet ePrint amp Share w My History Search B a i Document1 183 Printed is Ye yet F Q Scanned Document2 E3 Shared with me Fa 4 27 2012 5AM HP Designjet T900 wv Deleted files inshare Unprotect v Other storage gt Document3 My ftp 1 rA PI HP Designjet T90 share protect My ftp 2 P Filename_here Select the file and a file preview is shown in the right panel If the file contains multiple pages you can navigate through the pages using the arrows You can also click the preview to enlarge it and zoom in to see details Press the Print button If you have the full HP Designjet software suite installed a printpreview dialog appears in which you can check and modify some settings and select your local or remote eprinters If you do not have the software installed on the computer you are using you will see a generic screen that allows you to select the remote printer and change basic settings Press the Print button again to send your document to
13. HP Professional PANTONE erwiosion HP Professional PANTONE enslo os hp MP Sample Printer hp MP Sangle Printer PANTONE EGE 24665 65 Worn Red aE 708 Color management from the front panel You can color calibrate the loaded paper type from the front panel by pressing iJ then then Image quality maintenance gt Calibrate color See Color calibration on page 86 The other color options in the front panel can all be found by pressing ij then then Setup gt Printing preferences gt Color options NOTE These front panel settings can all be overridden by the printer driver or with the T1300 series Embedded Web Server job submission settings T790 series and T1300 series options e Color Grayscale you can choose to print in color or in shades of gray Default Print in color e Select RGB source profile you can choose from a selection of RGB source profiles recognized by the printer Default sRGB HP e Emulate printer you can choose to emulate a different HP Designjet printer Default Off no printer emulation xX TIP If you have old HP GL 2 or PostScript files made for a different HP Designjet printer you can send them to the printer and use the front panel to turn on the appropriate emulation mode T1300 PS options with PostScript or PDF jobs e Select CMYK source profile you can choose from a selection of CMYK source profiles recognized by the printer Default US Coated SWOP v2
14. The cutter does not cut well The roll is loose on the spindle Recalibrate the paper advance 151 The paper cannot be loaded successfully Ensure no paper is loaded Ensure the paper is far enough inside the printer you should feel the printer grab the paper Do not attempt to straighten the paper during the aligning process unless instructed to do so by the frontpanel display The printer automatically attempts to straighten the paper The paper may be crumpled or warped or may have irregular edges General unsuccessful roll load issues 152 If the paper does not load the leading edge of the paper may not be straight or clean and needs to be trimmed Remove the initial 2 cm 1 in from the roll and try again This may be necessary even with a new roll of paper Ensure the roll ends are tight against the spindle ends Check that the spindle is correctly inserted Check that the paper is correctly loaded on the spindle and that it loads over the roll towards you Check that all roll end plugs have been removed Check that the paper is wound tightly on the roll Do not touch the roll or paper at during the alignment process When loading a roll on the T1300 series the roll cover must remain open until the front panel prompts you to close it When loading the upper roll the only roll on the T790 avoid inserting the paper into the cut sheet slot Za Chapter 16 Troubleshooting paper issues ENWW Unsu
15. a PostScript printer is required NOTE The use of USB flash drives with your printer may be disabled by the administrator see Control access to the printer on page 30 At the front panel go to the home screen and press 3 Select the file to be printed Files that can be printed are indicated with ij files that cannot be printed are indicated with J You can press folders to browse their contents 4 The default print settings are displayed If you want to change them press Settings The following settings are available e Size allows you to resize the print in two different ways to a percentage of its original size or to fit a particular paper size The default is 100 its original size e Color allows you to choose color or grayscale printing e Print quality allows you to set the print quality to Best Normal or Fast e Roll allows you to specify printing on roll 1 or roll 2 or you can choose Save paper which automatically chooses the narrowest roll on which the print will fit e Rotation allows you to rotate the print by any multiple of 90 or you can choose Automatic which rotates the print automatically if that will save paper ENWW Introduction 53 fy NOTE If you change the settings in this way the changed settings apply to the current job but are not saved permanently You can change the default settings by pressing fig then then Print from USB preferences 5 To display a preview of the printed job
16. e Embedded Web Server The upper right corner of the Embedded Web Server window shows the printer status If there is an alert in the printer the status shows the alert text e Driver The driver shows alerts The driver warns about job configuration settings that may produce a problem in the final output If the printer is not ready to print it displays a warning e HP Utility To see alerts go to the Overview tab and review the Items needing attention list on the right hand side By default alerts are displayed only when you are printing If alerts are enabled and there is a problem that prevents a job from completing you see a pop up window which explains the reason for the problem Follow the instructions to achieve your required result Ey NOTE There are environments that do not support bidirectional communication for example a Windows computer connected to the printer with USB In those cases alerts do not reach the job owner ENWW Alerts 195 20 Front panel error messages Occasionally you may see one of the following messages appear on the frontpanel display If so please follow the advice in the Recommendation column If you see an error message that does not appear here and you feel in doubt about the correct response or if the recommended action does not seem to solve the problem contact HP Support See Contact HP Support on page 203 Table 20 1 Text messages Message Recommendation Color
17. e Reprint Prints more copies of a job Type the number of copies default 1 maximum 99 and click Print e Move to front Sends all selected jobs to the top of the job queue e Delete Deletes selected jobs from the job queue You are asked to confirm before the job is deleted The job queue in the Embedded Web Server or HP Utility T1300 series 81 fy NOTE The Delete operation can be disabled by an administrator e Refresh Refreshes the page ensuring the information is updated fy NOTE The job queue page does not automatically update Job preview The printer generates a JPEG file for each incoming job which can be displayed as a preview of the job Job preview is available once the job is processed oy NOTE Do not try to preview a job with more than 64 pages which may cause software problems To reach the preview page click the magnifying glass icon which appears in the Preview column on the job queue page The preview page shows the following job details along with a thumbnail preview of the job e File name The file name of the job e Loaded paper The type of paper loaded in the printer e Job dimensions The dimensions of the job To see a larger preview of the job click either the job thumbnail or the magnifying glass icon which appears on the righthand side of the printer image fey NOTE Browsers without the Adobe Flash plug in show the job image as yellow shaded Browsers that have t
18. f you cannot understand the current front panel display language start with the printer powered off Press the Power key to turn it on When you see icons appear on the front panel press fA and then aj The front panel acknowledges this sequence by turning the icons on and off rapidly Whichever method you used the language selection menu should now appear on the frontpanel display Press your preferred language Access the HP Utility The HP Utility enables you to manage your printer from a computer with a USB TCP IP or Jetdirect connection e Under Windows start the HP Utility from your desktop shortcut or from Start gt All Programs gt Hewlett Packard gt HP Utility gt HP Utility This launches the HP Utility showing the printers installed on your computer e Under Mac OS launch the HP Utility from your dock shortcut or by selecting STARTUP_DISK gt Library gt Printers gt hp gt Utilities gt HP Utility This launches the HP Utility showing the printers installed on your computer When you select your printer in the left pane everything that appears in the right pane is specific to that printer If you have followed these instructions but failed to get through to the HP Utility see Cannot access the HP Utility on page 193 Access the Embedded Web Server The Embedded Web Server enables you to manage your printer remotely using an ordinary Web browser running on any computer To access the Embedded Web S
19. ink cartridges 142 paper 142 printheads 142 overlapping lines 60 overnight printing T1300 67 P page size 56 PANTONE emulation 91 PANTONE swatch book 95 paper advance 49 calibrate the paper advance 161 ENWW cannot load 152 cut after printing 161 displaying information 47 download presets 46 economical use of 64 feed and cut 49 incorrect out of paper 161 jam due to cut strip 160 jammed 157 loading error messages 153 maintenance 48 movement 47 not cut well 161 not flat 172 output problems in basket 161 paper not in driver 154 presets 46 print on loaded paper 59 155 printed on wrong paper 155 retained by printer 161 roll loose on spindle 161 select type 59 size 56 sizes max and min 206 usage 123 view information 46 paper mismatch action T1300 26 paper not in driver 154 paper suitability T1300 26 paper types 142 PDF clipped 178 PDF missing objects 178 physical specifications 207 platen cleaning 173 ports 8 PostScript upgrade 147 power on off 12 power specifications 208 preferences Windows driver 31 presentation print 108 preview a print 61 print by email 69 print from Embedded Web Server T1300 54 HP Utility T1300 54 printer driver 55 USB flash drive 53 print from ePrint amp Share 69 print job nesting T1300 65 ENWW print preview 61 print quality select 55 print quality problems banding 167 black ink comes off 173 blurred lines 170 bottom of print 174 discontinuo
20. it is enlarged to fit the A2 paper If the ISO A4 paper size is selected the printer reduces a larger image to fit the A4 size o The of actual size option enlarges the printable area of the original paper size the page minus the margins by the percentage indicated then adds the margins to create the output paper size e In the Mac OS Print dialog non PostScript printers select the Paper Handling panel then Scale to fit paper size and select the paper size to which you want to scale the image If you want to increase the size of the image make sure that the Scale down only box is unchecked e Inthe Mac OS Print dialog PostScript printers select the Finishing panel then Print document on and select the paper size to which you want to scale the image For example if you have selected ISO A2 as the paper size and you print an A3 sized image it is enlarged to fit the A2 paper If the ISO A4 paper size is selected the printer reduces a larger image to fit the A4 size e On the Embedded Web Server s Submit Job page T1300 series select Advanced settings gt Resizing gt The Standard and Custom options adjust the image size to the standard or custom paper size you have selected For example if you have selected ISO A2 as the paper size and you print an A4 size image it is enlarged to fit the A2 paper If the ISO A3 paper size is selected the printer reduces a larger image to fit the A3 size o The of actual size option
21. prepare the printheads Preparing the printheads normally takes just over a minute However if the printer has been off for a six weeks or more preparing the printheads could take up to 45 minutes A CAUTION Ifthe printer remains off for a long period of time the printheads may become unusable In this case you need to replace the printheads with new ones X TIP Because preparing and purging the printheads uses both time and ink you are strongly recommended to leave the printer always on or in sleep mode whenever possible to maintain the health of the printheads In both cases the printer wakes up from time to time to maintain the printheads Thus you can avoid going through lengthy preparation processes before using your printer Update the firmware The printer s various functions are controlled by firmware that resides in the printer From time to time firmware updates will be available from Hewlett Packard These updates increase the printer s functionality enhance its features and may correct minor problems IMPORTANT You are strongly recommended to update the firmware periodically in order to take advantage of the latest developments There are various ways of downloading and installing firmware updates you can choose whichever you find most convenient They can be divided into two categories automatic and manual updates oy NOTE The firmware includes a set of the most commonly used paper presets
22. recalibrate the rate at which the paper advances See Troubleshooting print quality issues on page 164 for steps to determine if paper advance calibration will solve your issue You can check the paper advance calibration status of the currently loaded paper at any time by pressing ij and then on the front panel The status may be one of the following DEFAULT This status appears when loading any paper that has not been calibrated HP papers in the Front Panel have been optimized by default and unless you experience image quality problems in your printed image such as banding or graininess it is not recommended to recalibrate the paper advance OK This status indicates that the loaded paper has been calibrated before However you may need to repeat the calibration if you experience image quality problems such as banding or graininess in your printed image NOTE Whenever you update the printer s firmware the paper advance calibration values are reset to factory default see Update the firmware on page 138 ZA CAUTION Transparent papers and films must be calibrated by pressing LE then Pa then Image Quality Maintenance gt Paper advance calibration gt Adjust paper advance from step four in Recalibrating the paper advance procedure Recalibrating the paper advance procedure 162 1 2 From the front panel press then SW then Image Quality Maintenance gt Paper p p g y p advance calibration gt Cali
23. then asks you to remove the USB flash drive 5 The printer automatically installs the new firmware and restarts The printer does not print ENWW If all is in order paper loaded all ink components installed and no file errors there are still reasons why a file you have sent from your computer may not start printing when expected e You may have an electrical power problem If there is no activity at all from the printer and the front panel does not respond check that the power cable is connected correctly and that there is power available at the socket e You may be experiencing unusual electromagnetic phenomena such as strong electromagnetic fields or severe electrical disturbances which can cause the printer to behave strangely or even stop working In this case turn off the printer using the Power key on the front panel and unplug the power cord wait until the electromagnetic environment has returned to normal then turn it on again If you still experience problems please contact your customer service representative e Nesting may be on T1300 series only and the printer is waiting for the specified nest wait time before calculating the appropriate nests In this case the front panel shows the remaining time needed for nesting e You may have the wrong graphic language setting see Change the graphic language setting on page 36 e You may not have installed in your computer the correct driver for your printer se
24. 2 Nesting off 3 Nesting on 4 Paper saved by nesting When does the printer try to nest pages When both of the following are true e The printer is loaded with roll paper not sheet paper e The printer s Nest option is turned on See Turn nesting on and off T1300 series on page 27 What pages can be nested All pages can be nested unless they are so large that two of them cannot fit side by side on the roll or unless there are too many of them to fit into the remaining length of the roll A single group of nested pages cannot be split between two rolls Which pages qualify for nesting In order to be in the same nest the individual pages must be compatible in all of the following ways e All pages must have the same print quality setting Eeonomode Fast Normal or Best e The Maximum Detail setting must be the same on all pages e The Layout Margins setting must be the same for all pages ENWW Advanced print settings 65 e The Mirror Image setting must be the same for all pages e The Rendering Intent must be the same for all pages e The Cutter setting must be the same for all pages e The color adjustment settings must be the same for all pages See Color adjustment options on page 89 e Pages must be all color or all grayscale not some in color and some in grayscale e All pages must be in one or other of the following two groups the two groups cannot be mixed in the same nest o HP GL 2 RTL TIFF JPEG
25. 208 functional 206 graphic languages 207 hard disk 208 ink supplies 206 margins 207 mechanical accuracy 207 memory 208 paper size 206 physical 207 power 208 printing resolutions 206 spindle 147 roll load 40 Index 215 statistics ink cartridge 126 usage 122 usage per job 123 stepped lines 168 store the printer 137 support services HP Care Packs 202 HP Customer Care 201 HP Instant Support 202 HP Proactive Support 202 HP Start Up Kit 202 HP Support 203 Knowledge Center 201 printer installation 202 warranty extensions 202 T tablet computer 70 telephone number 204 two rolls T1300 50 U unattended printing T1300 67 unload paper roll 44 sheet 46 usage information turn on and off 28 using this guide 2 WwW wall spacers 8 warranty extensions 202 Web connection setup 24 Web Services introduction 11 web services troubleshooting 194 216 Index ENWW
26. DEFAULT you should perform paper advance calibration see Recalibrate the paper advance on page 161 If the problem persists despite all the above actions contact your customer service representative for further support Lines appear stepped or jagged If lines in your image appear stepped or jagged when printed 168 Chapter 17 Troubleshooting print quality issues ENWW 1 The problem may be inherent in the image Try to improve the image with the application you are using to edit it 2 Check that you are using appropriate print quality settings See Printing on page 52 3 Select the custom print quality options in the driver dialog and turn on the Maximum detail option if available Lines print double or in the wrong colors This problem can have various visible symptoms e Colored lines are printed double in different colors N SSN e The borders of colored blocks are wrongly colored To correct this kind of problem 1 Reseat the printheads by removing them and then reinserting them See Remove a printhead on page 129 and Insert a printhead on page 132 2 Align the printheads See Align the printheads on page 186 Lines are discontinuous If your lines are broken in the following way ENWW Lines print double or in the wrong colors 169 Check that you are using appropriate print quality settings See Printing on page 52 Reseat the printheads by removing them and then reinserting them
27. Extra paper presets can be downloaded separately see Paper presets on page 46 Automatic firmware updates Automatic firmware updates are a convenience that is possible with Web connected printers Your printer can automatically download the latest firmware release and install it for you Important notes e Your printer must be connected to the Internet see Set up your Web connected printer on page 24 e To configure automatic firmware updates you can use the front panel or the Embedded Web Server see Set up your Web connected printer on page 24 e f an administrator password has been set it will be required to change these settings 138 Chapter 14 Maintaining the printer ENWW A firmware update package can be large you may want to consider whether there are any implications for your network or Internet connection Downloads made with a Jetdirect adaptor are slower than those made with the built in Ethernet adaptor A firmware update is downloaded in the background the printer can be printing at the same time However it cannot be installed in the background printing must stop Manual firmware updates Manual firmware updates can be performed in the following ways Using the Embedded Web Server select the Firmware update maintenance tab and then Firmware update Press Check now to check whether new firmware is available If new firmware is available some information about the new firmware is displayed and you are
28. If edges of objects or lines appear to be poorly defined or lighter in density and you have already set the print quality slider to Quality in the driver dialog select the custom print quality options and try setting the quality level to Normal See Printing on page 52 Edges of objects are darker than expected If edges of objects seem darker than expected and you have already set the print quality slider to Quality in the driver dialog select the custom printquality options and try setting the quality level to Normal See Printing on page 52 Horizontal lines at the end of a cut sheet print This type of defect affects only the end of a print within approximately 30 mm of the trailing edge of the paper You may see some very thin horizontal lines across the print To avoid this problem 1 Print the Image Diagnostics Print See The Image Diagnostics Print on page 178 2 Consider printing with roll paper 3 Consider using larger margins around your image 174 Chapter 17 Troubleshooting print quality issues ENWW Vertical lines of different colors If your print has vertical bands of different colors along it 1 2 Try using thicker paper choosing from the recommended paper types such as HP Heavyweight Coated Paper and HP Super Heavyweight Paper See Order paper on page 142 Try using higher print quality settings see Printing on page 52 For instance if you have set the Print Quality slider to Spee
29. In Safari for Mac OS go to Safari gt Preferences gt Advanced and click the Proxies Change Settings button Add the printer s IP address or its domain name to the list of exceptions for which the proxy server is not used If you still cannot connect switch the printer off and back on with the Power key on the front panel Cannot connect to the Internet If your printer has difficulty in connecting to the Internet it may start the Connectivity Wizard automatically You can also start the wizard manually at any time e From the Embedded Web Server select Support gt Connectivity troubleshooting gt Connectivity wizard fey NOTE You cannot change connectivity settings from the Embedded Web Server e From the front panel Press then BWM then Connectivity gt Connectivity wizard P y y e From the front panel Press E then then Internal prints gt Service information prints gt Print connectivity config In this case the results are printed out ENWW Cannot access the HP Utility 193 NOTE The results printed out are from the last run of the Connectivity wizard so you must already have run the Connectivity wizard in order to get any results The Connectivity Wizard performs a series of tests automatically You can also choose to perform individual tests From the front panel press iJ then then Connectivity gt Diagnostics amp troubleshooting gt Diagnostics amp troubleshooting The following options are av
30. In the Mac OS Print dialog non PostScript printers select the Color Options panel select Grayscale from the Mode list then press the Adjust button In the Mac OS PostScript Print dialog PostScript printers select the Color Options panel select Grayscale from the Mode list then press the Adjust button Under either operating system you will then be able to make adjustments using separate controls for highlights midtones and shadows 90 Chapter 10 Color management ENWW Gray Balance Zone Definitions 100 Midtone Shadow n po a I Apply midtone adjustments to all cw e The lightness slider simply makes the whole print lighter or darker This slider is available in the same window as the other grayscale controls e The zone definition sliders can be used to define what you mean by highlight midtone and shadow e The other controls for highlight midtone and shadow can be used to adjust the gray balance of highlights midtones and shadows respectively The Reset button restores each control to its default setting Color management from printer drivers PostScript printers This facility is available when printing with the PostScript driver HP Professional PANTONE Emulation ENWW When you use a named PANTONE color in an image your application will normally send to the printer a CMYK or RGB approximation to that color But the application does not tak
31. Reprint When reprinting a print job you cannot change the print settings because the job has already been rasterized Delete a job from the queue Under normal circumstances there is no need to delete a job from the queue after printing it as it will just fall off the end of the queue as more files are sent However if you have sent a file in error and want to avoid printing it you can simply select the job and then press Delete fa NOTE If an administrator password has been set it will be required ENWW The job queue in the front panel T790 PS and T1300 series 79 In the same way you can delete a job that has not been printed yet If the job is currently being printed its status is printing you can press Cancel and then Delete Delete all jobs To delete all jobs in a queue press the Options button at the top right of the job queue screen and then press Delete all jobs ey NOTE If an administrator password has been set it will be required Turn off the job queue To turn off the job queue press iy then then Setup gt Job management options gt Enable queue gt Off 80 Chapter 9 Job queue management T790 PS and T1300 series ENWW The job queue in the Embedded Web Server or HP Utility T1300 series The HP Utility provides a different way of accessing the Embedded Web Server s job management facilities but the facilities are exactly the same whether you use the Embedded Web Server or the H
32. See Remove a printhead on page 129 and Insert a printhead on page 132 Align the printheads See Align the printheads on page 186 Lines are blurred Humidity can cause ink to soak into the paper making the lines blurred and fuzzy Try the following 1 Check that your environmental conditions temperature humidity are suitable for high quality printing See Environmental specifications on page 208 Check that the paper type selected in the front panel is the same as the paper type you are using See View information about the paper on page 46 Try changing to a heavier paper type such as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper Select a paper type that is slightly thinner than the paper you have loaded this will persuade the printer to use less ink Here are some example paper types in ascending order of thickness Plain Paper Coated Paper Heavyweight Coated Paper Super Heavyweight Plus Matte Paper If you are using glossy paper try changing to a different type of glossy paper Align the printheads See Align the printheads on page 186 170 Chapter 17 Troubleshooting print quality issues ENWW Line lengths are inaccurate If you have measured your printed lines and find that the lengths are not sufficiently accurate for your purposes you can try to improve line length accuracy in the following ways 1 Print on HP Matte Film for which your printer s line length accuracy i
33. T1200 44in HPGL2 Print Range al Current view Curent page O Pages from i to 198 Subest Al pages in range i Reverse pages Page Handling Copies 1 Collate V Auto Rotate and Center Page Scaling Choose Paper Source by PDF page size Print to file Print color as black Comments and Forms Document and Stamps v Preview k 85 4 Document 8 3 x 11 7 in Paper 8 5 x 11 0 in 1 206 1 7 fey NOTE The page size will not be automatically selected according to the drawing size ENWW Print a draft for revision with the correct scale 99 3 Press the Properties button and then select the Paper Quality tab s HP Designjet T2300ps HPGL2_LP 10 Properties Ea Paper Quality Features Color Services Advanced Quick sets Factory Defaults Paper Options Document size 23 39 x 33 11 inches Margins Layout Currently loaded paper Manual Feed Unloaded Roll 1 HP Natural Tracing Paper 24 inches Printed on 23 39 x 33 11 inches Roll 2 HP Universal High gloss Photo Paper 36 inches Paper source Printer auto select Show preview before printing Print Quality Standard options Paper Type Any y Orientation Portrait O Landscape ca Se Quality Custom options Setting Rendering Resolution ppi Printing resolution dpi Au
34. a few missing dashes in part 2 these are acceptable because the printer can compensate for a few clogged nozzles Here is an example of a gray printhead in a good state The Image Diagnostics Print 179 And here is an example of the same printhead in a bad state G Corrective action 180 1 Clean any faulty printheads see Clean the printheads on page 184 Then reprint the Image Diagnostics Print to see whether the problem has been solved If the problem remains clean the printheads again and reprint the Image Diagnostics Print to see whether the problem has been solved If the problem remains consider cleaning your printheads manually see Clean the printheads on page 184 You could also try reprinting your current print job in case it now prints satisfactorily If the problem remains try cleaning the printhead drop detector The printer normally notifies you when this is necessary but it may be worth trying even if the printer has not suggested it See Clean the printhead drop detector on page 184 If the problem still remains replace any persistently faulty printheads see Handling ink cartridges and printheads on page 125 or contact HP Support see Contact HP Support on page 203 Chapter 17 Troubleshooting print quality issues ENWW If you still have a problem ENWW If you still experience print quality problems after applying the advice in this chapter here are some further things that
35. be displayed as a preview of the job Job preview is available once the job is processed fey NOTE Do not try to preview a job with more than 64 pages which may cause software problems To preview a job first press the name of the job in the job queue The front panel displays a page of information about the job Then press QJ to see the preview NOTE Previews may be blocked by an administrator in which case you will not be able to see them When the preview is displayed you can press it to zoom in on it Press it again to zoom out You can also press K to preview the previous job or J to preview the next job Select when to print a job in the queue ey NOTE The When To Start Printing options cannot be used with PostScript jobs You can select at what point you want to print a file you have in the queue Press ij then then Setup gt Job management options gt When to start printing 78 Chapter 9 Job queue management T790 PS and T1300 series ENWW There are three options you can select e When After Processing is selected the printer waits until the whole page has been processed and then it starts to print This is the slowest setting but ensures the best print quality in large or complex prints e When Immediately is selected the printer prints the page as it is processed This is the quickest setting but the printer may stop halfway through a print to process data This setting is not recomme
36. be later versions available on HP s website of some of the software provided with it Web Services Your printer can be connected to the Internet and the Web providing various benefits e Automatic firmware updates see Update the firmware on page 138 e Print on HP ePrinters from almost anywhere e Print on HP ePrinters from almost any device including smartphones and tablet computers To take advantage of these benefits your printer must be connected to the Internet For the latest information see http www hp com go designjeteprinters HP Designjet ePrint amp Share With HP Designjet ePrint amp Share you can print from a conference room job site or even home This free Web service makes it easy to access and print large format documents using your tablet smartphone laptop or printer s touchscreen ENWW Web Services 11 Print from virtually anywhere Use your tablet smartphone laptop or printer s touchscreen to print where and when you need e Plot to print seamlessly from AutoCAD WS e Send files to print by email to your HP Designjet ePrinter Save your files online in the cloud Every time you print using HP Designjet ePrint amp Share a copy of your file is saved in your HP Designjet ePrint amp Share account so finding files for reprints becomes a breeze e Access files saved to the cloud using your online print history e Keep your projects safeguarded with trusted HP security features Co
37. be printed on the loaded roll don t like jobs being put on hold for paper Can I prevent it Yes this can be done from the front panel see Paper mismatch action on page 26 set the option Paper mismatch action to Print anyway but some jobs are still put on hold If the Show print preview option is selected in the driver or the Embedded Web Server jobs are put on hold until you have checked the preview and resumed the job Check that the Show print preview option is not checked in the driver and that there are no pending preview windows waiting for confirmation to continue printing My job is exactly as wide as the roll of paper that is loaded on the printer but is put on hold for paper Margins are managed in different ways depending on the file type e For HP GL 2 and HP RTL files by default margins are included inside the drawing so a 914 mm 36 in HP GL 2 and HP RTL file can be printed on a 914 mm 36 in roll of paper and will not be put on hold for paper e For other file formats such as PostScript PDF TIFF or JPEG the printer assumes that margins need to be added outside the drawing as in many cases these formats are used for photographs and 156 Chapter 16 Troubleshooting paper issues ENWW other images that do not include margins This means that to print a 914 mm 36 in TIFF the printer needs to add margins and the drawing needs 925 mm 36 4 in of paper to be printed this would cause the job to
38. be put on hold if the paper that is loaded on the printer is only 914 mm 36 in wide If you wish to print these file formats without adding extra margins outside of the drawing the Clip contents by margins option can be used This option will force the margins to be set inside of the drawing so a 914 mm 36 in TIFF can be printed on a 914 mm 36 in roll of paper without being put on hold However if there is no white space already included in the drawing s borders some contents could be clipped because of the margins The roll paper will not advance If you have pushed the printer up against a wall the roll may be touching the wall at the rear of the printer Use the wall spacers to ensure a minimum distance between printer and wall See The wall spacers on page 8 The paper has jammed When a paper jam occurs you normally see the Possible paper jam message in the front panel display 1 Power off the printer at the front panel and also switch it off at the rear ENWW The roll paper will not advance 157 3 Try to move the printhead carriage out of the way 4 Z CAUTION Do not move the paper sideways as it could damage the printer 158 Chapter 16 Troubleshooting paper issues ENWW ENWW 6 Rewind the roll If the paper is stuck and cannot be rewound further cut it from the roll 7 Remove all pieces of paper from the rear of the printer 8 Lower the blue lever The pap
39. both rolls are suitable for the job the roll will be chosen according to the roll switching policy See Roll switching options on page 27 e If just one of the rolls is suitable for the job it will be printed on that roll e f neither roll is suitable for the job it will be held in the job queue with the status On hold for paper or printed on an unsuitable roll depending on the paper mismatch action See Paper mismatch action on page 26 The printer driver for Windows will tell you which paper types and widths are currently loaded in the printer and on which rolls Here are some settings that may be used in typical situations NOTE The Type is and Source is settings are in the printer driver and the Embedded Web Server the Roll switching policy is set in the front panel e With different paper types loaded o Type is select the paper type you require Source is Automatically select Predetermined o Roll switching policy doesn t matter e With different paper widths loaded o Type is Any gt Seurce is Automatically select Predetermined o Roll switching policy Minimize paper waste 29 TIP You can also save paper in some cases by rotating or nesting your images See Use paper economically on page 64 e With identical rolls loaded o Type is Any gt Source is Automatically select Predetermined o Roll switching policy Minimize roll changes ENWW How the printer allocates jobs to
40. can find in the driver s Paper Quality tab and Features tab The preview may be provided in different ways depending on your printer and printer driver To preview a print under Mac OS you have the following options Use your application s print preview option Click the Preview button at the bottom of the Print dialog box This is the basic print preview provided by Mac OS o If you are using the PostScript driver for the T1300 PS printer check the Show print preview option which you can find in the driver s Printing dialog in the Finishing panel This preview is provided by the Embedded Web Server and will appear in a Web browser window fey NOTE This option does not work if the printer is connected by USB cable to a different computer printer sharing o If you are using the PCL driver for the T790 or T1300 series check the Show print preview option which you can find in the driver s Printing dialog in the Finishing panel This opens the HP Print Preview application with more features such as the ability to change paper size paper type and print quality and to rotate the image fey NOTE This option does not work if the printer is connected by USB cable to a different computer printer sharing To preview a print using the Embedded Web Server for the T1300 series select Basic settings gt Hold for preview Print a draft You can specify fast draft quality printing in the following ways ENWW In
41. cartridge altered Color cartridge has expired Check the cartridge Replace the cartridge See Handling ink cartridges and printheads on page 125 Color cartridge is low on ink Ensure that you have a new cartridge of the same color ready Color cartridge is missing Insert a cartridge of the correct color See Handling ink cartridges and printheads on page 125 Color cartridge is out of ink Replace the cartridge See Handling ink cartridges and printheads on page 125 Color cartridge is very low on ink Ensure that you have a new cartridge of the same color ready Color printhead n error not present Insert the correct printhead See Handling ink cartridges and printheads on page 125 Color printhead n error please remove Remove the incorrect printhead and insert a new printhead of the correct type color and number See Handling ink cartridges and printheads on page 125 Color printhead n error replace Remove the non functional printhead and insert a new printhead of the correct type color and number See Handling ink cartridges and printheads on page 125 Color printhead n error reseat Cutter replacement advised Remove and reinsert the same printhead or try cleaning the electrical connections If necessary insert a new printhead See The frontpanel display recommends reseating or replacing a printhead on
42. computer If the DVD does not start automatically run the setup exe program in the root folder of the DVD 3 Press the Software Installation button 4 Press the Express Network Install button and choose your printer from the list of networked printers that appears identifying it by its IP address if necessary The printer drivers and other HP software such as the HP Utility HP Designjet Preview and connections to HP Designjet ePrint amp Share are installed HP Designjet ePrint amp Share allows you to create a copy of your document any time you print securely in the cloud in your private online print history This means that you can reprint your documents from anywhere To use HP Designjet ePrint amp Share you must create a password protected account to protect your documents If your computer fails to find any printers on the network the Printer Not Found window is displayed which helps you to try to find your printer If you have a firewall in operation you may have to disable it temporarily in order to find the printer You also have the options of searching for the printer by its hostname IP address or MAC address In some cases when the printer is not in the same sub net as the computer specifying the printer s IP address may be the only successful option Connect a computer to the printer by USB cable Windows You can connect your printer directly to a computer without going through a network by using the print
43. emulation Your printer can emulate the color behavior of other devices RGB devices such as monitors and CMYK devices such as presses and printers You can set color emulation in the following ways e In the Windows PostScript driver dialog select the Color tab and Printer Managed Colors e Inthe Mac OS Print dialog select the Color Options panel then select Printer from the Color Management list For a good emulation the printer needs a specification of the colors these devices can reproduce The standard way of encapsulating such information is in ICC profiles As part of the solution we provide the most common standards for the different devices The options are as follows CMYK color emulation 92 A traditional workflow defines color in the CMYK space For best results the colors must be adjusted to the printer because different printers will produce different colors from the same CMYK data If the image file you are printing was not created specifically for your printer it will require some readjustment which can be done using one of the following options provided with your printer e None Native no emulation The printer will use its default internal conversion from CMYK to RGB without following any color standard This does not imply that results will be bad e ISO Coated 2 ECI is based on the characterization dataset FOGRA39L txt applicable to the following reference printing conditions according to the interna
44. following ways e Turn all alerts on or off e Turn job status alerts on or off T1300 series only e Turn on or off printer alerts for problems that stop the printer from printing e Turn on or off printer alerts for problems that do not stop the printer from printing e Turn on printer alerts in all circumstances or only when you are trying to print to the printer affected by the problem ENWW Turn e mail notifications on and off 29 Control access to the printer Front panel security settings From the front panel you can press ij then then Setup gt Security to control some of the features of the printer USB drive Enable or disable the use of a USB flash drive Firmware upgrade from USB Enable or disable firmware updates from a USB flash drive Direct print using HP Designjet ePrint amp Share Enable or disable using HP Designjet ePrint amp Share with a computer connected directly to the printer Enable Internet connection Enable or disable the Internet connection fy NOTE If you disable it you also disable automatic firmware upgrades the HP Designjet ePrint amp Share connection and remote printing Printer access control Enable disable or change the administrator password If an administrator password has been set it must be given in order to perform the following operations e Change the security settings including the administrator password itself e Change the configur
45. from thinnest to thickest are e Plain Paper e Coated Paper e Heavyweight Coated Paper e Super Heavyweight Coated Paper For other image quality problems see Troubleshooting print quality issues on page 164 The printer printed on the wrong paper type If the printer prints your job before you were able to load your desired paper you may have Any selected for the Paper Type in the printer driver When Any is selected the printer will print immediately on whichever paper is loaded Load your desired paper see Paper handling on page 38 and select your paper type specifically in the driver e In the Windows driver dialog select the Paper Quality tab then select your paper type from the Paper Type list e In the Mac OS Print dialog non PostScript printers select the Paper Quality panel then select your paper type from the Paper Type list e In the Mac OS PostScript Print dialog PostScript printers select the Paper Quality panel then select your paper type from the Paper Type list y NOTE Any is the driver default An 44 ENWW on hold for paper message T1300 series Based on a set of conditions that you can set when sending a job see Paper mismatch action on page 26 the printer will decide which of the loaded rolls of paper is more suitable to print the job If there is no roll of paper available that meets all the conditions the printer will put the job on hold for The printer printed on the
46. given the opportunity to download and install it Using the HP Utility under Windows select your printer the Support tab and then Firmware Update Using the HP Utility under Mac OS select Firmware Update in the Support group Using HP Web Jetadmin with which you can make manual firmware updates or request automatic updates Using a USB flash drive Download the firmware file from http www hp com go T790 firmware or http www hp com go T1300 firmware according to your printer model into the USB flash drive and insert it into the Hi Speed USB host port beside the front panel A firmware update assistant will appear on the front panel to guide you through the update process Update the software To update printer drivers and other software for your printer go to http www hp com go T790 drivers or http www hp com go T1300 drivers If your operating system is Windows HP Software Update regularly offers to update your software automatically Printer maintenance kits Four maintenance kits are available for your printer containing components that may need to be replaced after long use When one of them is needed a message is displayed on the front panel and by the HP Utility When you see the message you should contact HP Support see Contact HP Support on page 203 and request the maintenance kit The kits are installed by service engineers only Secure Disk Erase The printer s hard disk is used as a tempora
47. groups of hexadecimal digits separated by colons Each groups contains up to 4 hexadecimal digits Only a few new networks in the world use IPv6 addresses Jetdirect HP s brand name for its series of print servers that allow a printer to be connected directly to a local area network LED Light Emitting Diode a semiconductor device that emits light when electrically stimulated MAC address Media Access Control address a unique identifier used to identify a particular device on a network It is a lower level identifier than the IP address Thus a device may have both a MAC address and an IP address Network A network is a set of connections that pass data between computers and devices Every device is able to communicate with every other device in the same network This allows data to be moved between computers and devices and allows devices such as printers to be shared between many computers Nozzle One of many tiny holes in a printhead through which ink is deposited onto the paper Paper ENWW Glossary 211 A thin flat material made to be written or printed on most commonly made from fibers of some kind which are pulped dried and pressed Platen The flat surface within the printer over which the paper passes while it is being printed on Printer driver Software that converts a print job in a generalized format into data suitable for a particular printer Printhead A removable printer component that takes ink of one or
48. guide Printer software The following software is provided with your printer e The HP GL 2 and HP RTL driver for Windows e The PCL3GUI raster driver for Mac OS non PostScript printers e PostScript drivers for Windows Mac OS and Linux PostScript printers 10 Chapter 1 Introduction ENWW e HP Designjet Preview e The HP Instant Printing Utility gives you an easy way to print some specific file types without using an application or a printer driver e The Embedded Web Server and alternatively the HP Utility allow you to o Manage the printer from a remote computer o View the status of the ink cartridges the printheads and the paper o Access the HP Knowledge Center see Knowledge Center on page 201 gt Update the printer s firmware see Update the firmware on page 138 e Perform calibrations and troubleshooting e Submit print jobs T1300 series only o Manage the job queue see Job queue management T790 PS and T1300 series on page 77 e View job accounting information T1300 series only see Retrieving printer usage information on page 121 o Change various printer settings gt Manage e mail notifications o Change permissions and security settings T1300 series only See Access the Embedded Web Server on page 33 and Access the HP Utility on page 33 fy NOTE New versions of all printer software can be expected to appear from time to time In some cases when you receive your printer there may already
49. image banding The whole image is blurry or grainy Lines are too thick too thin or missing Colors are inaccurate To start the wizard From the HP Utility for Windows go to the Support tab and select Print quality troubleshooting From the HP Utility for Mac OS select Print quality troubleshooting in the Support group From the Mac OS Print dialog go to the Services panel select Device Maintenance then select Print quality troubleshooting from the list of maintenance tasks From the Embedded Web Server go to the Support tab select Troubleshooting then select Print quality troubleshooting Chapter 17 Troubleshooting print quality issues ENWW Most common print quality issues resolution Select defect You may be experiencing banding graininess poor line quality or color inaccuracy problems similar to the Defect detail ones shown in the images below Please select the option that best represents your problem and press the Next button to enter the corresponding troubleshooting process Roll over the images to obtain more specific information about the corresponding defect Banding O Graininess Poor line quality Color inaccuracy If you see other image quality problems such as non flat paper ink bleeds from lines print smudges when touched etc please refer to the a Printer User s Guide If you want to download detailed step by step guides that will help you to get the right layout and color f
50. in the queue on page 82 Then e In the HP Utility for Windows select Settings gt Job Management gt Nest e Inthe HP Utility for Mac OS select Configuration gt Printer Settings gt Configure Printer Settings gt Job Management gt Nest e In the Embedded Web Server select Setup gt Printer settings gt Job management gt Nest e Using the front panel press f then ad then Setup gt Job management gt Nest options gt Enable nesting Turn nesting on and off T1300 series 27 In each case you will see the following options e In order pages are nested in the order in which they are sent to the printer The nested pages are printed as soon as one of three conditions is met o The next page will not fit on the same row as the other pages already nested o No page has been sent to the printer during the specified wait time o The next page is incompatible with the pages already nested see Nest jobs to save roll paper T1300 series on page 65 e Optimized order pages are not necessarily nested in the order in which they are sent to the printer When it receives an incompatible page the printer holds it and waits for compatible pages to complete the nest The nested pages are printed as soon as one of three conditions is met gt The next page will not fit on the same row as the other pages already nested o No page has been sent to the printer during the specified wait time o The incompatib
51. in more detail below 1 Make sure that your printer is correctly connected to the Internet 2 Run the Connectivity Wizard At the front panel press ILE then then Connectivity gt Connectivity wizard If you cannot find the Connectivity Wizard in the menu please update your firmware and then try again If the Wizard downloads new firmware the printer may need to restart 24 TIP When the Wizard displays your printer code and email address you are recommended to make a note of them 3 Create an HP Designjet ePrint amp Share account when prompted or later at http www hp com go eprintandshare HP Designjet ePrint amp Share saves copies of all your print jobs in the cloud so that you can reprint and share them from almost anywhere even from smartphones and tablet computers 4 Activate your account by clicking the activation link that you will receive by email X TIP If you don t see the message remember to check your junk email folder 5 This is an optional step If you are the printer administrator log in at the HP ePrint Center http www hp com go eprintcenter to customize your printer s email address or manage eprinter security for remote printing Congratulations you now have completed Web Services setup HP ePrint and HP Designjet ePrint amp Share are ready to use For the latest information support and terms of use of the HP ePrint Center and HP Designjet ePrint amp Shar
52. magenta and yellow depending on the color model used in the image The Reset button restores each slider to its default central position Printing in grayscale You can convert all colors in your image to shades of gray in the following ways In your application program many programs provide this option In the Windows driver dialog go to the Color tab and look at the Color Options section Select Print in Grayscale You can also select Print in pure black and white if you want only black and white without gray shades In the Mac OS Print dialog non PostScript printers go to the Color Options panel and select Grayseale from the Mode drop down list You can also select Pure Black and White if you want only black and white without gray shades In the Mac OS PostScript Print dialog PostScript printers go to the Color Options panel and select Grayscale from the Mode drop down list You can also select Pure Black and White if you want only black and white without gray shades On the Embedded Web Server s Submit Job page T1300 series select Color then set Color Grayscale to Print In Grayscale You can also select Pure Black and White if you want only black and white without gray shades You can adjust the gray balance of your print in similar ways under Windows and Mac OS In the Windows driver dialog select the Color tab ensure that the Advanced color adjustments box is checked then press the Settings button beside it
53. more colors from the corresponding ink cartridge s and deposits it on the paper through a cluster of nozzles In the HP Designjet T790 and T1300 series each printhead prints two different colors Spindle A rod that supports a roll of paper while it is being used for printing TCP IP Transmission Control Protocol Internet Protocol the communications protocols on which the Internet is based USB Universal Serial Bus a standard serial bus designed to connect devices to computers Your printer supports Hi Speed USB sometimes called USB 2 0 USB device port A square USB socket found on USB devices though which a computer can control the device For a computer to print to your printer using a USB connection the computer must be connected to the printer s USB device port USB host port A rectangular USB socket such as those on found on computers A printer can control USB devices that are connected to such a port Your printer has two USB host ports which it uses to control accessories and USB flash drives 212 Glossary ENWW Index A access control 30 accessories order 146 account ID T1300 requiring 31 accounting 122 accounting data by email 123 acoustic specifications 208 alerts errors 195 turn on and off 29 warnings 195 B banding problems 161 basket output problems 161 black and white 90 black point compensation 95 blurred lines 170 brightness in front panel 34 buzzer on off 34 e calibration color 8
54. nba ba vgn ee dnb pnieemcem aaron 126 Remove an ink cartridge iu Jssiaiavescnsteusnntedeavntaleensinnediinndiecsinsdlvatiindasgulalviaawatauguuaivisnainandaniedguniainiecsten 126 Vinee CPN Ile cdnidge issen ne eag a E EE eT E EA EE helen aiacadensundts 128 ENWW About the printheads apres evened ti goad sedv ated erent va den den bieadbddvesrtedeainae esa elie siaetestah REO 129 Check the printhead status 2 ssara aduancinenctaacamacss APmeacnisatta taunncnadects Adeaastoeeasaraeuedsacneabeunaiiaienrousn 129 Remove a printhedd ct ceca dill heeled ie E A 129 Insert ai prinihedg miserere enee e e tates taaiednadarmunonuteatamentated tate 132 14 M intaining Me printer sists ccissicerscciaicareriacir an seose r eE Se sE ss DEEE 136 Check printer Status saci nea A E A T O oaapleenaa aaah 137 Clean the exterior of the printer ccccccceccesececsesseeeeeeenneeceeeeeeeeeesaeecseeaeeeeceseseeeseeteeeeeeeeneeees 137 Maintain the ink cartridges isc rcvnaheavnceneeaieeanesaerqiniaioeiaaial sbicer enna nerenwu eae uataent 137 Move or store the printer cacesnaciccosnimesviricenieannrdiieanneninieeiedeaniendeoninetieimbsiaeeleiensenemniaspsanes 137 Update the firmware ca ecsve sons radtvon sn heaters usa end oct aeutpasesaldeaetertainduragenoniyee diay t ro sunnianaeaitses 138 Update the soiwaieniis nise ernn eee eevee mene eR eee 139 Printer maintenance CI 50pm vaon a arte evasion weap eae innovaa ate endschngekeS 139 Secure Disk Erase enprene arp vies ln
55. nested with others first turn nesting off and then move it to the front of the queue as described above Delete a job from the queue Under normal circumstances there is no need to delete a job from the queue after printing it as it will just fall off the end of the queue as more files are sent However if you have sent a file in error and want to avoid printing it you can simply select the job and then select Delete In the same way you can delete a job that has not been printed yet If the job is currently being printed its status is printing you can select Cancel and then Delete Reprint or copy a job in the queue To reprint or make extra copies of any job in the queue select the job in the Embedded Web Server and click the Reprint icon then specify the number of copies you want The job will be moved to the top of the queue To make more than one print of a non printed job in the queue from the front panel select the job and choose Copies then specify the number of copies required This overrides any value set by your software yy NOTE If Rotate was On when you sent the file every copy will be rotated fy NOTE You cannot use this method for PCL3GUI jobs To reprint old jobs that are PCL3GUI you may be able to use your operating system s printer spooler if you have already set the spooler to save old jobs This facility depends on your operating system NOTE When reprinting a print job you cannot change the
56. on BEE panes aromana Page Handling Copies B 7 Collate Page Scaling None V Auto Rotate and Center C Choose Paper Source by PDF page size Pint to fie Document 83 11 7 in Pint color as black Paper 8 3x11 7in 1 206 1 Print a project This section demonstrates how to print a project from AutoCAD and the Embedded Web Server Using AutoCAD 1 The AutoCAD window can show a model or layout Normally a layout is printed rather than the model Enter new value for TILEMODE lt i gt 0 Regenerating layout Command QVDRAVING Command NEE Plot Ctrl P Prints a drawing to a plotter printer or file mro Press F1 for more help ENWW Print a project 101 3 The Plot window opens Ey NOTE The Quality option here does not refer to the final print quality but to the quality of AutoCAD viewport objects that are sent for printing 102 Chapter 11 Practical printing examples ENWW 5 Press the Properties button Plotter Configuration Editor HP Designjet 11200 44in HPGL2 e HP Designjet T1200 44in HPGL2 Media Source and Size lt Size A2 portrait gt Media Destination lt Default gt Ser User defined Paper Sizes amp Calibration a Custom Paper Sizes 6 Select the Device and Document Settings tab and press the Custom Properties button
57. on coated paper Glossy paper may be extremely sensitive to the basket or to anything else that it contacts soon after printing depending on the amount of ink used and the environmental conditions at the time of printing To reduce the risk of scuffs and scratches Handle prints carefully Avoid stacking prints on top of each other Catch your prints as they are cut from the roll and do not let them fall into the basket Alternatively leave a sheet of paper in the basket so that freshly printed sheets do not make direct contact with the basket Ink marks on the paper This problem can occur for several different reasons 172 Chapter 17 Troubleshooting print quality issues ENWW Horizontal smears on the front of coated paper If a lot of ink is used on plain or coated paper the paper absorbs the ink quickly and expands As the printheads move over the paper the printheads may come into contact with the paper and smear the printed image This problem is normally seen only on cut sheets of paper not on roll paper Whenever you notice this problem cancel the printing job immediately Press and also cancel the job from your computer application Soaked paper can damage the printheads Try the following suggestions to avoid this problem 1 Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software See View information about the paper on page 46 2 Use a recom
58. on the front panel press R When the preview is displayed you can press it to zoom in on it Press it again to zoom out 6 When you are satisfied with the print settings press Start 7 If two rolls are loaded you can choose to print on either roll or you can let the printer choose automatically Ey NOTE The printer will automatically rotate the image by 90 if it can save paper by doing so 8 After printing you can choose to print another file or go to the job queue If you print another file immediately without returning to the home screen the temporary settings used for the previous file are used again Print from a computer using the Embedded Web Server or HP Utility T1300 series 54 You can print files in this way from any computer that can access the printer s Embedded Web Server See Access the Embedded Web Server on page 33 From the Embedded Web Server select the Main tab and then Submit job From the HP Utility select Job Center gt Submit Job You will see the window below GD HP Desinjet T1300 Poets Arh O 8 a 2 Q om Printer status Sleeping Submit job H Step 1 Select the files you want to submit Supplies Path Add fles History Usage Accounting Color HP Professional PANTONE Emulation View accessible version Step 2 Select the settings for the job s and press the Print button to start printing Select saved preset Default E Job settings Help about the Sub
59. option adjust paper advance 162 align printheads 187 allow EWS 193 black point compensation 97 calibrate color 87 calibrate paper advance 162 clean printheads 184 CMYK source profile 96 color grayscale 96 connectivity wizard 24 193 emulate printer 96 enable buzzer 34 enable crop lines 64 enable cutter 48 enable economode 62 Index 213 enable maximum detail 63 enable merge 60 form feed and cut 49 Internet connectivity 25 modify configuration 36 move paper 47 PANTONE emulation 97 paper mismatch action 27 print connectivity config 193 print diagnostic image 178 print quality 56 Printer utility software 193 printhead information 129 rendering intent 96 replace ink cartridges 126 replace printheads 130 reset paper advance 163 resize 60 RGB source profile 96 roll protection 67 roll switching options 27 select display brightness 34 select drying time 48 select graphics language 36 select I O timeout 176 select language 33 select paper size 57 select paper type 154 155 select units 35 select wait time 66 sleep mode wait time 34 unload paper 44 front view 6 functional specifications 206 G graininess 171 graphic languages 207 gray shades 90 H hard disk specification 208 hard disk external 147 HP Care Packs 202 HP Customer Care 201 HP Designjet ePrint amp Share introduction 11 print 69 security 75 set preferences 26 HP ePrint Center disable 31 HP Installation 202 HP Instant Support 202 214 Index H
60. options Seay Rendering Resolution ppi 600 Printing resolution dpi Automatic Help Print and scale from Microsoft Office 119 120 4 Select Features gt Print document on to scale the document to a particular size Alternatively you can scale the document in Excel HP Designjet T1200 44in HPGL2 Document Properties lt lt lt lt lt lt _ lt _ Advanced Printing Shortcuts Paper Quality Features Color Services Resizing Options Actual size Print document on N O of actual size f Document Size 216 x 279mm L Printed on 420 x 534 mm Roll Options Disable automatic cutter Remoye top bottom blank areas Crop lines Rotate by 90 degrees Autorotate Accounting Account id Chapter 11 Practical printing examples ENWW 12 Retrieving printer usage ENWW information e Get printer accounting information e Check usage statistics e Check usage statistics for a job e Request accounting data by email 121 Get printer accounting information There are various different ways of getting accounting information from your printer e View printer usage statistics for the whole lifetime of the printer see Check usage statistics on page 122 e View ink and paper usage for each of your recent jobs by using the HP Utility see Check usage statistics for a job on page 12
61. print To print on any printer use the option Print to PDF This creates a copy of your document in your computer which you can print later Chapter 8 Web connected printing ENWW Print from HP Designjet ePrint amp Share using the printer s front panel HP Designjet ePrint amp Share allows you to print files on any Web connected printer when you want You don t need a computer you can use the printer s front panel 1 Press the HP ePrint amp Share icon f Ready USB drive Direct print HP ePrint amp Share lt tn Applications 2 Sign in to HP Designjet ePrint amp Share using your registered email address and password Sign in to HP ePrint amp Share Email aserra hp com Password eee New user 3 Press the white Email address field to enter your email address A keyboard is displayed so that you can enter the letters Press OK when you have finished then enter your password in the same way Email address sdf ZVYXVCTVTDI Nim abc 123 amp nnee OK ENWW Print from HP Designjet ePrint amp Share using the printer s front panel 73 4 Select an event category by pressing its name You can select All events all Printed events all Scanned events all Shared events all events Shared by you or all events Shared by others Select an event category All Printed Scanned Shared Shared by me Select a particular event by pressing the event name The number of fi
62. run at any time from the DVD TCP IP connection 1 oy e 0 N Go to the front panel and make a note of the printer s URL see Access the Embedded Web Server on page 33 Insert the HP Start up Kit DVD into your DVD drive Open the DVD icon on your desktop Open the Mac OS X HP Designjet Installer Follow the instructions on your screen The printer software is installed including the printer driver and other HP software such as the HP Utility HP Designjet Preview and connections to HP Designjet ePrint amp Share HP Designjet ePrint amp Share allows you to create a copy of your document any time you print securely in the cloud in your private online print history This means that you can reprint your documents from anywhere To use HP Designjet ePrint amp Share you must create a password protected account to protect your documents When the software has been installed the HP Printer Setup Assistant starts automatically to set up a connection to your printer Follow the instructions on your screen When you reach the Select Printer screen look for your printer s URL which you noted in step 1 in the Printer Name column e Ifyou find the right name scroll sideways if necessary to see the Connection Type column and check that it shows IP Printing Then highlight that line Otherwise continue searching further down the list e Ifyou cannot find your printer s name with an IP Printing connection type check the
63. the T1300 series only the roll is not unloaded but withdrawn to the standby position so that it can be printed on again without reloading as soon as the sheet paper has been unloaded 37 NOTE If at any time you open a roll cover while that roll is in the standby position the roll will be automatically unloaded and you will have to reload it the next time you want to print on it T1300 series only Select your paper category and type 20 TIP If you have loaded a paper type whose name does not appear in the paper list see The aper type is not in the driver on page 154 When prompted by the front panel insert the sheet into the cutsheet slot on the right side of the printer Load your sheet aligned with the load line and insert until the paper will not continue with thicker sheets you feel resistance Z WARNING Do not push your fingers inside the printer s paper path Press the OK key on the front panel to feed the paper into the printer Guide the sheet into the printer this is especially important with thicker papers Load a single sheet 45 7 The printer checks the alignment and measures the sheet 6 NOTE Depending on the length of the sheet it feeds out the front of the printer 8 If the length of the sheet is more than 600 mm 23 in the front panel prompts you to check that the rear of the sheet is hanging backwards over the roll cover and not forwards over the printer window
64. the Windows driver dialog go to the Paper Quality tab and look at the Print Quality section Move the print quality slider to the extreme left Speed In the Mac OS Print dialog non PostScript printers go to the Paper Quality panel and move the print quallity slider to the extreme left Speed In the Mac OS PostScript Print dialog PostScript printers go to the Paper Quality panel and move the print quality slider to the extreme left Speed On the Embedded Web Server s Submit Job page T1300 series select Basic settings gt Print quality gt Standard options gt Speed Using the front panel press fi then ce then Setup gt Printing preferences gt Print quality gt Select quality level gt Fast Advanced print settings 61 You can specify even faster draft quality printing by using Economode as follows This is intended mainly for documents containing only text and line drawings In the Windows driver dialog go to the Paper Quality tab and look at the Print Quality section Select Custom Options then set the quality level to Fast and check the Eeonomode box In the Mac OS Print dialog non PostScript printers go to the Paper Quality panel and set the quality options to Custom then set quality to Fast and check the Economode box In the Mac OS PostScript Print dialog PostScript printers go to the Paper Quality panel and set the quality options to Custom then set quality to Fast and check the
65. window with a text box will be displayed and you can enter the account ID into it Set Windows driver preferences You can change some default settings in your printer driver according to your own preferences for instance to set color emulation or paper saving options To do this press the Start button on your computer s screen then select Printers and Faxes In the Printers and Faxes window right click on your printer s icon and select Printing Preferences Any settings you change in the Printing Preferences window will be saved as default values ENWW Require account ID T1300 series 31 4 Personalizing the printer 32 Change the language of the front panel display Access the HP Utility Access the Embedded Web Server Change the language of the HP Utility Change the language of the Embedded Web Server Change the sleep mode setting Turn the buzzer on and off Change the front panel display brightness Change the units of measurement Configure network settings Change the graphic language setting Manage ePrinter security Change your printer s email address Chapter 4 Personalizing the printer ENWW Change the language of the front panel display There are two possible ways to change the language of the frontpanel menus and messages e If you can understand the current frontpanel display language press Ji then then Setup gt Front panel options gt Select language e
66. you can do Try using a higher print quality option See Printing on page 52 Check the driver you are using to print with If it is a non HP driver consult the driver vendor about the problem You could also try using the correct HP driver if feasible The latest HP drivers can be downloaded from http www hp com go T790 drivers or http www hp com go T1300 drivers If you are using a non HP RIP its settings may be incorrect See the documentation that came with the RIP Check that your printer s firmware is up to date See Update the firmware on page 138 Check that you have the right settings in your software application If you still have a problem 181 18 Troubleshooting ink cartridge and printhead issues e Cannot insert an ink cartridge Ink cartridge status messages e Cannot insert a printhead e The front panel display recommends reseating or replacing a printhead e Clean the printheads e Clean the printhead drop detector e Align the printheads Printhead status messages 182 Chapter 18 Troubleshooting ink cartridge and printhead issues ENWW Cannot insert an ink cartridge 1 2 3 Check that you have the correct type of cartridge model number Check that the colored label on the cartridge is the same color as the label on the slot Check that the cartridge is correctly oriented with the letter or letters marking the cartridge label rightside up and readable
67. you may wish to reprint your job in case the problem has been solved 5 Go to the front panel and press ELH and then EJ to see the paper advance calibration status If the status is DEFAULT you should perform paper advance calibration see Recalibrate the paper advance on page 161 If the problem persists despite all the above actions contact your customer service representative for further support Line lengths are inaccurate 171 The paper is not flat If the paper does not lie flat when it comes out of the printer but has shallow waves in it you are likely to see defects in the printed image such as vertical stripes This can happen when you use thin paper that becomes saturated with ink Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software See View information about the paper on page 46 Try changing to a thicker paper type such as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper Select a paper type that is slightly thinner than the paper you have loaded this will persuade the printer to use less ink Here are some example paper types in ascending order of thickness Plain Paper Coated Paper Heavyweight Coated Paper Super Heavyweight Plus Matte Paper The print is scuffed or scratched The black ink pigment can be scuffed or scratched when touched by a finger a pen or some other object This is particularly noticeable
68. 10 mm 24 in C3876A AEJN 914 mm 36 in C3875A HP Matte Film 160 38 1 m 125 fi 610 mm 24 in 51642A AEJN 914 mm 36 in 516428 HP White Matte Polyester Film 167 15 2 m 50 fi 914 mm 36 in Q1736A AEN HP Vivid White Glossy Polyester 230 20 1 m 66 ft 610 mm 24 in CG827A EJN a 1067 mm 42 in CG828A EJN HP Photographic Paper HP Universal Instant dry Gloss Photo 190 30 5 m 100 fi 610 mm 24 in Q6574A Da 914 mm 36 in Q6575A 1067 mm 42 in Q6576A HP Universal Instant dry Semi gloss 190 30 5 m 100 fi 610 mm 24 in Q6579A Photo Paper 914 mm 36 in Q6580A 1067 mm 42 in Q6581A TIP The dye inks used by your printer will fade very quickly on instant dry photo papers If you plan to display the prints for more than two weeks you should laminate them to achieve longer life HP Premium Plus Gloss Photo Paper 280 15 2 m 50 ft 610 mm 24 in Q5488A HP Premium Plus Satin Photo Paper 280 15 2 m 50 ft 457 mm 18 in Q7920A 610 mm 24 in Q5491A HP Universal High gloss Photo Paper 190 30 5 m 100 ft 610 mm 24 in Q1426A AEJN 914 mm 36 in Q1427A AEJN 1067 mm 42 in Q1428A AEJN HP Universal Semi gloss Photo Paper 190 30 5 m 100 ft 610 mm 24 in Q1420A AEJN 914 mm 36 in Q1421A AEJN 1067 mm 42 in Q1422A AEJN HP RC Matte Photo Paper 200 30 5 m 100 ft 914 mm 36 in C7946A AEN HP Backlit Material HP Reverse Print Matte Backlit Film 160 22 9 m 75 ft 914 mm 36 in C79
69. 3 If the HP Utility is not available see Access the HP Utility on page 33 e Request accounting data by email The printer sends data in XML at regular intervals to a specified email address the data may be interpreted and summarized by a third party application or displayed as an Excel spreadsheet See Request accounting data by email on page 123 e Use a third party application to request printer status printer usage or job accounting data from the printer through the Internet The printer provides data in XML to the application whenever requested HP provides a Software Development Kit to facilitate the development of such applications Check usage statistics There are various ways of checking your printer s usage statistics fey NOTE The accuracy of the usage statistics is not guaranteed From the Embedded Web Server 1 Access the Embedded Web Server see Access the Embedded Web Server on page 33 2 Go to the Main tab 3 Select History gt Usage From the HP Utility 1 Access the HP Utility see Access the HP Utility on page 33 2 Under Windows go to the Overview tab and click on the Printer usage link Under Mac OS select Information gt Printer Usage and click on the Lookup button From the front panel 1 Press EN 2 Press a 3 Press Internal prints 4 Press User information prints 5 Press Print usage report 122 Chapter 12 Retrieving printer usage information ENWW Check usage sta
70. 6 cannot load paper 152 clean the platen 173 clean the printer 137 clipped at bottom 176 clipped image 177 color adjustment options 89 advantages 86 calibration 86 CMYK 86 emulation 92 fading 176 inaccurate 175 printer emulation 89 profile 86 RGB 86 ENWW color management from drivers 88 from EWS T1300 94 from front panel 96 from PS drivers 91 options 88 process 86 communication ports 8 components of printer 6 computer communication printer computer communications issues 192 configure 35 connect the printer choose a method 15 general 15 Mac OS network 19 Mac OS USB 21 Windows network 17 Windows USB 17 crop lines T1300 64 Customer Care 201 Customer Self Repair 203 cutter on off 48 D disk erase secure 139 draft for revision print 99 draft printing 61 driver preferences 31 drying time change 48 E e mail notifications 29 ecological specifications 208 economize onink 66 on paper 64 email printing 69 Embedded Web Server access 33 cannot access 193 job preview 82 job queue 81 language 34 usage per job 123 usage statistics 122 environmental specifications 208 ePrinter security 37 erase hard disk securely 139 error messages front panel 196 log 199 external hard disk 147 F fading colors 176 features of printer 4 file system check 194 firmware update 138 manual setup 25 setup 24 front panel 9 brightness 34 job preview 78 job queue 78 language 33 units 35 front panel
71. 60A AEJN HP Self Adhesive Material and Laminate How to order supplies and accessories 145 Table 15 3 Roll paper continued Paper type g m Length Width Part numbers HP Two View Cling Film 240 22 9 m 75 ft 914 mm 36 in Q1914A AEN 1067 mm 42 in Q1915A AEN HP Self adhesive Indoor Paper 170 22 9 m 75 ft 610 mm 24 in CG948 lt EN 914 mm 36 in Q1733A EJN HP Matte Adhesive back 225 21 3 m 70 fi 914 mm 36 in Q1908A AEN Polypropylene HP Colorfast Adhesive Vinyl 328 12 2 m 40 fi 914 mm 36 in C6775A HP Adhesive backed Polypropylene 128 50 m 164 fi 914 mm 36 in Q8044A C 1067 mm 42 in Q8884A C HP Everyday Adhesive Matte 180 22 9 m 75 fi 610 mm 24 in CG843A Polypropylene 914 mm 36 in CG824A 1067 mm 42 in CG825A HP Self adhesive Gloss 180 22 9 m 75 ft 914 mm 36 in Q8834A ie 1067 mm 42 in Q8835A Table 15 4 Sheet paper Paper type g m Length Width Part numbers HP Bond and Coated Paper HP Coated Paper 90 610 mm 24 in 457 mm 18 in Q1961A AEJN 914 mm 36 in 610 mm 24 in Q1962A AEN HP Photographic Paper HP Premium Plus Gloss Photo Paper 280 483 mm 19 in 330 mm 13 in Q5486A 610 mm 24 in 457 mm 18 in Q5487A HP Premium Plus Satin Photo Paper 280 483 mm 19 in 330 mm 13 in Q5489A 610 mm 24 in 457 mm 18 in Q5490A Order accessories The following accessories can be ordered for your printer Name Product nu
72. 69 ml Yellow Ink Cartridge C9400A HP 72 69 ml Gray Ink Cartridge C9401A HP 72 130 ml Matte Black Ink Cartridge C9403A HP 72 130 ml Photo Black Ink Cartridge C9370A HP 72 130 ml Cyan Ink Cartridge C9371A HP 72 130 ml Magenta Ink Cartridge C9372A HP 72 130 ml Yellow Ink Cartridge C9373A HP 72 130 ml Gray Ink Cartridge C9374A HP 726 300 ml Matte Black Ink Cartridge T1300 series only CH575A Table 15 2 Printheads Printhead Part number HP 72 Gray amp Photo Black Printhead C9380A HP 72 Magenta amp Cyan Printhead C9383A HP 72 Matte Black amp Yellow Printhead C9384A Order paper The following paper types are currently provided for use with your printer ey NOTE This list is likely to change over the course of time For the latest information see http www hp com go T790 accessories or http www hp com go T1300 accessories 142 Chapter 15 Accessories ENWW E NOTE Paper types that HP does not support may nevertheless be compatible with your printer ENWW Key to availability e A indicates papers available in Asia excluding Japan C indicates papers available in China J indicates papers available in Japan L indicates papers available in Latin America e _ N indicates papers available in North America E indicates papers available in Europe the Middle East and Africa If the part number is not followed by parentheses the paper is available in all regions Table 15 3 Roll paper
73. 7 in sheet Table 22 5 Mechanical accuracy 0 1 of the specified vector length or 0 2 mm whichever is greater at 23 C 73 F 50 60 relative humidity on E AO printing material in Best or Normal mode with HP Matte Film roll feed Table 22 6 Graphic languages supported HP Designjet Languages T790 HP PCL3GUI HP GL 2 and HP RTL CALS G4 TIFF JPEG T790 PS HP PCL3GUI HP GL 2 and HP RTL CALS G4 TIFF JPEG Adobe PDF 1 7 Adobe PostScript 3 T1300 HP PCL3GUI HP GL 2 and HP RTL CALS G4 TIFF JPEG T1300 PS HP PCL3GUI HP GL 2 and HP RTL CALS G4 TIFF JPEG Adobe PDF 1 7 Adobe PostScript 3 Physical specifications Table 22 7 Printer physical specifications HP Designjet T790 24 in series HP Designjet T790 44 in series HP Designjet T1300 series Weight 60 kg 132 Ib 81 6 kg 180 lb 86 kg 189 Ib Width 1262 mm 49 7 in 1770 mm 69 7 in 1770 mm 69 7 in Depth Minimum 692 mm 27 2 in Minimum 692 mm 27 2 in Minimum 692 mm 27 2 in Maximum 702 mm 27 6 in Maximum 701 mm 27 6 in Maximum 721 mm 28 4 in Height 1050 mm 41 3 in 1050 mm 41 3 in 1050 mm 41 3 in The depth is measured without the upper spindle wall spacers up ink cover opened roll covers and basket closed ENWW Physical specifications 207 Memory specifications Table 22 8 Memory specifications HP Designjet Dedicated file processing Hard disk memory T790 series 8 GB 160 GB T1300 series 32 G
74. 8 Output tray 9 Paper alignment lines 10 Basket 6 Chapter 1 Introduction ENWW Rear view ENWW HP Designjet T1300 series e eS 2 Roll cover Communication ports Power switch Power socket Spindle Spindle stop Paper roll HP Designjet T790 series The printer s main components Z Communication ports 1 Hi Speed USB device port to connect a computer 2 Fast T790 or Gigabit T1300 Ethernet port to connect to a network 3 Diagnostic LEDs to be used by service engineers 4 Hi Speed USB host port intended for connecting an accessory There is another Hi Speed USB host port on the other side of the printer beside the front panel intended for connecting a USB flash drive The wall spacers If you place the printer with its back against a wall lower the two wall spacers at the rear of the printer to ensure that the rear of the printer is a minimum distance from the wall Otherwise you may experience paper advance problems 8 Chapter 1 Introduction ENWW The front panel Left and ENWW The front panel is located on the front right of the printer It gives you complete control of your printer from the front panel you can print view information about the printer change printer settings perform calibrations and tests and so on The front panel also displays alerts warning and error messages when needed 1 A Hi Speed USB host port intended for connecting a USB flash driv
75. 97A EJN 594 mm 23 39 in A1 Q1442A EJ 610 mm 24 in C6019B 841 mm 33 11 in A0 Q1441A EJ 914 mm 36 in C6020B 1067 mm 42 in C6567B 91 4 m 300 fi 914 mm 36 in C6980A HP Universal Heavyweight Coated 120 30 5 m 100 ft 610 mm 24 in Q1412A AEJN Paper 914 mm 36 in Q1413A 1067 mm 42 in Q1414A AEJN HP Heavyweight Coated Paper 131 30 5 m 100 ft 610 mm 24 in C6029C AEJN 914 mm 36 in C6030C 1067 mm 42 in C6569C 67 5 m 225 ft 1067 mm 42 in Q1956A EN HP Super Heavyweight Plus Matte 210 30 5 m 100 ft 610 mm 24 in Q6626A AEJN Kopi 914 mm 36 in Q6627A AEJN 1067 mm 42 in Q6628A AEJN HP Fluorescent Yellow Colored 100 45 7 m 150 ft 914 mm 36 in Q1757A E Paper HP Yellow Colored Paper 92 45 7 m 150f 914 mm 36 in Q1760A EN 90 m 295 3 f 594 mm 23 39 in A1 Q6596A E HP Technical Paper HP Natural Tracing Paper 90 45 7 m 150 ft 420 mm 16 54 in A2 Q1440A J 594 mm 23 39 in A1 Q1439A J 610 mm 24 in C3869A 841 mm 33 11 in A0 Q1438A J 914 mm 36 in C3868A 144 Chapter 15 Accessories ENWW Table 15 3 Roll paper continued Paper type g m Length Width Part numbers HP Translucent Bond Paper 67 45 7 m 150 ft 610 mm 24 in C3860A AJN 914 mm 36 in C3859A LN HP Vellum Paper 75 45 7 m 150 ft 610 mm 24 in C3862A N 914 mm 36 in C3861A LN HP Film Technical and Graphic HP Clear Film 174 22 9 m 75 ft 6
76. B 160 GB 640 MB physical DRAM Power specifications Table 22 9 Printer power specifications Source 100 240 V ac 10 auto ranging Frequency 50 60 Hz Current lt 2A Consumption lt 120 W Ecological specifications This product complies with European Union WEEE and RoHS Directives To determine the ENERGY STAR qualification status of these product models please go to hitp www hp com go energystar Environmental specifications Table 22 10 Printer environmental specifications Operating temperature 5 to 40 C 41 to 104 F Recommended operating temperature 15 to 35 C 59 to 95 F depending on paper type Storage temperature 25 to 55 C 13 to 131 F Recommended operating humidity 20 to 80 RH depending on paper type Storage humidity 0 to 95 RH Acoustic specifications Printer acoustic specifications declared according to ISO 9296 Table 22 11 Printer acoustic specifications Idle sound power level 4 4 B A Operating sound power level 6 3 B A 208 Chapter 22 Printer specifications ENWW Table 22 11 Printer acoustic specifications continued Idle sound pressure at bystander position 29 dB A Operating sound pressure at bystander position 46 dB A ENWW Acoustic specifications 209 Glossary AppleTalk A suite of protocols that Apple Computer developed in 1984 for computer networking Apple now recommends TCP IP and Bonjour networking instea
77. Coated SWOP v2 Rendering intent you can select the rendering intent Black point compensation you can turn black point compensation on or off HP Professional PANTONE Emulation you can turn HP Professional PANTONE Emulation on or off 94 Chapter 10 Color management ENWW Rendering intent Rendering intent is one of the settings used when doing a color transformation As you probably know some of the colors you want to print may not be reproducible by the printer The rendering intent allows you to select one of four different ways of handling these so called out of gamut colors e Saturation graphics best used for presentation graphics charts or images made up of bright saturated colors e Perceptual images best used for photographs or images in which colors blend together It tries to preserve the overall color appearance e Relative colorimetric proofing best used when you want to match a particular color This method is mainly used for proofing It guarantees that if a color can be printed accurately it will be printed accurately The other methods will probably provide a more pleasing range of colors but do not guarantee that any particular color will be printed accurately It maps the white of the input space to the white of the paper on which you are printing e Absolute colorimetric proofing the same as relative colorimetric but without mapping the white This rendering is also used mainly for proofing where th
78. D on ENWW 2 Choose from the available paper sizes s HP Designjet T2300ps HPGL2_LP 10 Properties as Paper Quality Features Color Services Advanced Quick sets rano aeiaai Paper Options Document size 23 39 x 33 11 inches E Margins Layout Currently loaded paper Manual Feed Unloaded Roll 1 HP Natural Tracing Paper 24 inches Printed on 23 39 x 33 11 inches Roll 2 HP Universal High gloss Photo Paper 36 inches Show preview before printing Paper source Print Quality Printer auto select Standard options Paper Type J i Speed Orientation Quality Portrait Custom options Oi Rendering Resolution ppi andscape Printing resolution dpi Automatic Help If you do not find the paper size that you intend to use press the Custom button Enter the width the length and the name of your custom paper size Press the Save and OK buttons i Custom Paper Size Lo mes Paper size Width S0 76 20 1123 95 Length 840 99 140 00 91000 00 Name Custom ENWW Print a presentation 113 Select Show preview before printing You may also wish to change the default paper source paper type and print quality s HP Designjet T2300ps HPGL2_LP 10 Properties SF Imm Paper Quality Features Color Services Advanced Quick sets Factory Defaults Paper Options Document s
79. Eeonomode box On the Embedded Web Server s Submit Job page T1300 series select Basic settings gt Print quality gt Custom Set Quality level to Fast and Economode to On Using the front panel press if then ce then Setup gt Printing preferences gt Print quality gt Enable economode 26 NOTE If the print quality is set from your computer it overrides the print quality setting in the front A i print q y y p print q y g panel High quality printing You can specify high quality printing in the following ways In the Windows driver dialog go to the Paper Quality tab and look at the Print Quality section Move the print quality slider to the extreme right Quality In the Mac OS Print dialog non PostScript printers go to the Paper Quality panel and move the print quality slider to the extreme right Quality In the Mac OS PostScript Print dialog PostScript printers go to the Paper Quality panel and move the print quality slider to the extreme right Quality On the Embedded Web Server s Submit Job page T1300 series select Basic settings gt Print quality gt Standard options gt Quality Using the front panel press Jif then a then Setup gt Printing preferences gt Print quality gt Select quality level gt Best ey NOTE If the print quality is set from your computer it overrides the print quality setting in the front panel If you have a high resolution image I
80. Ethernet gt Modify configuration You have various other options available from the Connectivity gt Network connectivity gt Advanced menu 1 0 timeout Specify the time that an idle connection is allowed to remain open when the printer is waiting for a remote computer The default value is 30 seconds If set to zero the timeout is disabled and the connection is allowed to remain open indefinitely Allow SNMP Specify whether SNMP is permitted Embedded Web Server gt Allow EWS Specify whether the Embedded Web Server is enabled Web Services gt HP Utility software View the HP Utility software settings Web Services gt Color and paper management View the color and paper management settings Restore factory settings restore the initial default values of the network settings Change the graphic language setting You can change the graphic language setting from the HP Utility with the following steps 1 Under Windows select the Settings tab then Printer settings gt Printing preferences Under Mac OS select Configuration then Printer settings gt Configure printer settings gt Printing preferences Select one of the following options e Select Automatic to let the printer determine which type of file it is receiving This is the default setting it works for most software applications You should not normally need to change it e Select HP GL 2 only if you are sending a file of that type directly to the prin
81. Files in common graphical formats can be printed directly without needing a printer driver Just insert a USB flash drive or connect a laptop computer containing your files e Paper flexibility and automatic easy load see Paper handling on page 38 with information and presets accessible from the front panel and the HP Utility e Handles cut sheet and roll paper e Six ink system e Accurate and consistent color reproduction with automatic color calibration Chapter 1 Introduction ENWW ENWW Color emulations see Printer emulation on page 89 Economode for printing economically Two rolls loaded at once provide fast and easy switching between different rolls or long runs of unattended printing T1300 series only High productivity features such as job previewing and nesting using the HP Utility or the printer s Embedded Web Server T1300 series only Ink and paper usage information available from the Embedded Web Server see Access the Embedded Web Server on page 33 Access to the online HP Knowledge Center see Knowledge Center on page 201 The printer s main features The printer s main components The following front and rear views of the 1118mm 44 in printer illustrate the main components The 610 mm 24 in printer not shown has the same components in a narrower body Front view 1 Ink cartridge 2 Ink cartridge slots 3 Blue lever 4 Window 5 Front panel 6 Printhead carriage 7 Printhead
82. Mac OS on page 19 Uninstall the printer software Mac OS 22 1 2 3 Insert the HP Start up Kit DVD into your DVD drive Open the DVD icon on your desktop Open the Mac OS X HP Designjet Uninstaller and follow the instructions on your screen to uninstall the printer software To delete the print queue select the Print amp Fax dialog from the system preferences Select the name of the printer and click the button Chapter 2 Installing the software ENWW 3 Setting up the printer ENWW Introduction Set up your Web connected printer Web Services manual configuration Paper suitability options T1300 series Turn nesting on and off T1300 series Turn usage information on and off Turn e mail notifications on and off Turn alerts on and off Windows only Control access to the printer Require account ID T1300 series Set Windows driver preferences 23 Introduction This chapter describes various printer settings that the printer administrator may wish to control as soon as a new printer is assembled and ready for use Set up your Web connected printer Your printer can connect to the Internet to benefit from various Web Services see also Web Services on page 11 e Automatic firmware updates e Use HP Designjet ePrint amp Share from the front panel e Use HP ePrint to print by email To set up your printer for Web Services please follow these steps explained
83. NUOUS rcs seca pv vnc dsr ntneram oe eons tae erento oear suum Sess rees sereen nt 169 ENWW Lines are blUrred ee e cc ceeeecccccccusecccccceuseceeccceusseececeuuesescesausseeccececaueescesauaueeseceseeuaeseceseuensns 170 Line lengths are inaccurate SaiunzinsoniaotateavmaauumdarssiuntsdtasasPnsausnsanaienstbincaitnasseumaraadtcadaraceheontainoars 171 The whole image is blurry or grainy sicsdnitrsioienatacaaviiaolerasactbinnelisiauiiarelelassibiniitaipdeniabalekatasibogiaass 171 The Sr OE MON sarcen a a e a eaa a 172 The print is scuffed or scratched siccck caxsitvsis uacnnecdeepisimasaiasaacinandanaraiagadaaauasiougeaiaiwosaeats nealeacaenars 172 i aislels peli tele ol aainenn nen nen arene hene EE toner a E E terre reer ret tn 172 Black ink comes off when you touch the print sscccceccsersceresnreriesatencensivenssavsnneistgvardacnstaiguathensvintect 173 Edges of objects are stepped or not sharp cccccceeesseceseeseceseeeeeceeneeeceenseeeeeeeeeeeeeeeseaeeeentaees 174 Edges of objects are darker than expected sicsiscsscssssanueeancsdassdeansedanensSedensinesduncansdonssesunnsbeananda 174 Horizontal lines at the end of a cut sheet print ccccccccccccceseeneeeeseneeeeeeneeeeessessesenetseeeensaaees 174 Vertical lines of different colors 4 issnsanened stench teiscssare td bctivaceDuandtecxplietared tek lacesdtcenanonsaroepialaacentie 175 White Spots Gin the piri lx watastotsce chaser aetsstiaiaecac pec niei ea a a 175 Colors are i
84. Non Secure Fast Erase All pointers to the information are erased The information itself remains on the hard disk until the disk space it occupies is needed for other purposes and it is then overwritten While it remains on the disk it is difficult for most people to access but may be accessed using software designed for the purpose This is the normal method in which files are erased on most computer systems it is the fastest method but the least secure e 1 Pass Mode or Level 1 All pointers to the information are erased and the information itself is also overwritten with a fixed character pattern This method is slower than Insecure Mode Non Secure Fast Erase but more secure It may still be possible to access fragments of the erased information by using special tools to detect residual magnetic traces e 5 Pass Mode or Level 5 All pointers to the information are erased and the information itself is repetitively overwritten using an algorithm designed to eliminate any residual traces This is the slowest method but the most secure it meets the US Department of Defense Chapter 15 Accessories ENWW 5220 22 m requirements for clearing and sanitization of disk media This is the default security level when using Secure Disk Erase If you choose this level the process can take up to six hours 9 The front panel displays Press OK to continue with the external hard disk installation or Cancel to abort The printer will restart during the p
85. P Utility To see the queue in the Embedded Web Server select Job queue in the Main tab Job queue page ENWW By default access to the job queue is open to all users An administrator can set a password so that users are required to enter a password for e Seeing job previews e Canceling or deleting jobs The job queue page shows all jobs that are available in the print queue The print queue includes jobs that are being received parsed rendered printed and already printed The Embedded Web Server displays the following information for each print job e Preview Click the icon to see the job preview The job preview is available once the job is processed e File name Click the file name to see the properties of the job e Status Gives the current job status e Pages Number of pages in the job e Copies Number of copies printed e Date Date and time the printer received the job e User The user s name Jobs in the queue can be sorted by any of the information items except Preview by clicking on the title of the corresponding column You can perform the following operations on one or all jobs in the queue e Cancel Cancels the selected jobs You are asked to confirm before the job is canceled The job remains stored in the printer but will not be printed unless you click Reprint e Hold Holds the select jobs until you click Continue to print e Continue All selected jobs which are on hold continue printing
86. P Proactive Support 202 HP StartUp Kit 202 HP Start Up Kit DVD 2 HP Support 203 HP Utility access 33 cannot access 193 language 34 HP GL 2 36 l image diagnostics print 178 image problems clipped at bottom 176 clipped image 177 missing objects 178 PDF problems 178 ink economical use of 66 usage 123 ink cartridge about 126 cannot insert 183 insert 128 maintenance 137 order 142 remove 126 specification 206 status 126 status messages 183 Instant Support 202 internal prints 13 Internet connection manual setup 25 setup 24 troubleshooting 193 IP address 34 iPad 70 iPhone 70 iPod Touch 70 IPSec 16 IPv6 16 J Jetdirect print server 147 job preview Embedded Web Server 82 front panel 78 job queue Embedded Web Server 81 front panel 78 K Knowledge Center 201 L language 33 line length accuracy 171 line thickness 168 load paper cannot load 152 general advice 39 paper not in driver 154 roll cannot load 152 153 roll into printer 41 roll onto spindle 40 sheet 45 sheet cannot load 153 loading paper problems 152 M maintenance kits 139 margins 58 none T1300 63 specification 207 mechanical accuracy 207 memory specifications 208 Microsoft Office print from 114 misaligned colors 169 models printer 4 move the printer 137 multiroll printer T1300 50 N nesting T1300 65 turn on and off 27 Network settings 35 fe on hold for paper enable disable 156 message T1300 155 order accessories 146
87. Preview and connections to HP Designjet ePrint amp Share HP Designjet ePrint amp Share allows you to create a copy of your document any time you print securely in the cloud in your private online print history This means that you can reprint your documents from anywhere To use HP Designjet ePrint amp Share you must create a password protected account to protect your documents Uninstall the printer software Windows 19 When the software has been installed the HP Printer Setup Assistant starts automatically to set up a connection to your printer Follow the instructions on your screen When you reach the Select Printer screen look for your printer s mDNS service name which you noted in step 1 in the Printer Name column e Ifyou find the right name scroll sideways if necessary to see the Connection Type column and check that it shows Bonjour Then highlight that line Otherwise continue searching further down the list e Ifyou cannot find your printer s name with a Bonjour connection type check the box My printer is not in the list Click Continue Continue following the instructions on the screen When you reach the Printer Queue Created screen click Quit to exit or Create New Queue if you want to connect another printer to the network 10 When the HP Printer Setup Assistant has finished you can remove the DVD from the DVD drive If the printer driver is already installed the HP Printer Setup Assistant can be
88. Print History in each of the following cases e Whenever you print using the HP Designjet ePrint amp Share driver and you are logged into HP Designjet ePrint amp Share e Whenever you print from the front panel using HP Designjet ePrint amp Share e Whenever you print from the the mobile app on your smartphone or tablet e Whenever you print from an FTP site using HP Designjet ePrint amp Share or the mobile app Share files in your Online Print History You can share any of the files in your Online Print History with your colleagues For further information see http www hp com go eprintandshare HP Designjet ePrint amp Share security When you add new content to your Online Print History by printing only you will have access to that content but whenever you choose to share a file which you do by sharing a special link with your colleague anyone who has that link and an HP Designjet ePrint amp Share account can access your file The access control mechanism is on a file by file basis meaning that if you share something with someone that person will have access only to the content of that specific shared file You can also unshare a file at any time in which case the link will no longer work and no one will be able to see the file any more E NOTE Anyone who has printed the file will still have it in his or her online print history HP support personnel have special account privileges to help in troubleshoo
89. Print with margins Application view C Borderless Print preview Image Enlargement futomatically by printer Manually in application m Usage Use this setting when the contents to be printed have white borders and a size equal to that of the paper you have selected in the driver The printer will use the white border For its margins and you will get a page of size equal to that which is selected in the driver 104 Chapter 11 Practical printing examples ENWW 10 Select the Features tab then select the Autorotate option If you have a T1300 series printer select the Crop lines option also Autorotation can help to avoid wasting paper and the crop lines will show you where to cut the paper after printing HP Designjet T1200 44in HPGL2 Document Properties d PublishToweb PNG T1200 44in HPGL ENWW Print a project 105 12 When you have pressed the OK button in the Plot window the printer will construct a print preview T1300 series only Plot Job Progress Now Processing Sheet Layout1 tower dwg Read Only A Status lt Regenerating sheet gt x Progress Preview in progress Status Waiting to receive the job marr Job center a O pae ni Stored jobs in printer Subme job Status Suppies History GmuKyY uC p Paper MP Professional PANTONE Emulation Paper source Type V dth Length No paper bades Buy pacer now cance Bi
90. Remove a printhead on page 129 Cannot insert an ink cartridge 183 4 Clean the electrical connections on the backside of the printhead with a lint free cloth You can carefully use a mild rubbing alcohol if moisture is needed to remove residue Do not use water A CAUTION This is a delicate process and may damage the printhead Do not touch the nozzles on the bottom side of the printhead especially not with any alcohol 5 Reinsert the printhead see Insert a printhead on page 132 6 Check the front panel display message If the problem remains try a new printhead Clean the printheads As long as the printer is kept turned on automatic cleaning is performed periodically This ensures there is fresh ink in the nozzles and prevents nozzle clogs which ensures color accuracy If you have not already done so please see The Image Diagnostics Print on page 178 before proceeding To clean the printheads go to the front panel and press jij then then Image Quality Maintenance gt Clean printheads If you have gone through the Image Quality Diagnostic print process you know which colors are failing Select the pair of printheads which contain the failing colors If you are not sure which colors to clean you can also select to clean all printheads Cleaning all printheads takes about nine minutes Cleaning a single pair of printheads takes about six minutes ey NOTE Cleaning all printheads uses more ink than cleaning
91. a borderless print the printer normally cuts the print slightly inside the image area to ensure that the print is borderless It then cuts the paper again so that no residual part of the image is included in the next print However if the job is cancelled or if there is white space at the bottom of the image only a single cut is made Print with crop lines T1300 series Crop lines indicate where the paper should be cut to reduce it to your selected page size You can print crop lines with individual jobs in the following ways In the Windows driver dialog select the Features tab then Crop lines In the Mac OS Print dialog select the Finishing panel then Crop lines On the Embedded Web Server s Submit Job page select Advanced settings gt Roll options gt Enable crop lines gt Yes Alternatively you can choose to print crop lines with all jobs by default In the Embedded Web Server select Setup gt Printer settings gt Job management gt Use crop lines when printing gt On Using the front panel press fi then Pay then Setup gt Printing preferences gt Paper gt Enable crop lines gt On To print crop lines with nested jobs see Nest jobs to save roll paper T1300 series on page 65 you must select a different option In the Embedded Web Server select Setup gt Printer settings gt Job management gt Use crop lines when nest is enabled gt On Using the front panel press Jf then R then Setup gt J
92. a single pair Clean the printhead drop detector The printhead drop detector is a sensor that detects which nozzles on the printheads are not printing in order to substitute them for good printing nozzles If particles such as fibers hair or paper pieces block the sensor printquality is affected When the front panel displays a warning message that the clean process is needed you are recommended to clean the printhead drop detector If you do not clean the printhead drop detector immediately the printer continues working normally however the front panel display continues to show the warning A CAUTION Wear gloves to avoid getting ink on your hands 184 Chapter 18 Troubleshooting ink cartridge and printhead issues ENWW ENWW V 1 Turn off the printer at the front panel 2 To avoid an electric shock switch the printer off and unplug it No Clean the printhead drop detector 185 5 Remove any debris blocking the printhead drop detector 6 With a dry lint free cloth wipe the surface of the drop detector to remove any non visible debris Lad 7 Close the window 9 Power the printer on at the front panel Align the printheads Precise alignment between printheads is essential for accurate colors smooth color transitions and sharp edges in graphical elements Your printer has an automatic printhead alignment process which runs whenever a printhead has been accessed or replaced In cases where
93. ack pain or other physical problems 2 In the T1300 series only if you start to load roll 1 while roll 2 is already loaded roll 2 is withdrawn to the standby position so that it can be printed on again without reloading whenever required NOTE If at any time you open a roll cover while that roll is in the standby position the roll will be automatically unloaded and you will have to reload it the next time you want to print on it 3 Open the roll cover if it is not already open 4 Rest the spindle s black end on the left side roll holder Do not put the end completely into the roll holder Ihave 5 Rest the blue end of the spindle on the right side roll holder lita 6 With both hands push the spindle into both roll holders at the same time 42 Chapter 5 Paper handling ENWW 7 If the edge of the roll is not straight or torn sometimes due to tape used to hold end of the roll pull the paper slightly and cut a straight edge 8 Insert the edge of the paper into the printer A WARNING Do not push your fingers inside the printer s paper path y 2 TIP When loading the upper roll avoid inserting roll paper into the cut sheet slot If you do so the printer beeps and the front panel asks you to remove the paper za A A F A KN 9 Roll the paper into the printer until you feel resistance and the paper flexes slightly When the printer detects the pape
94. ad maintenance uses a small amount of ink However if it is not done the printer may need to use much more ink later to restore the health of the printheads e Wide prints make more efficient use of ink than narrow prints because printhead maintenance uses some ink and its frequency is related to the number of passes made by the printheads Therefore nesting jobs can save ink as well as saving paper see Nest jobs to save roll paper T1300 series on page 65 66 Chapter 7 Printing ENWW Roll protection T1300 series If you choose to protect a roll jobs will be printed on it only if the job explicitly specifies the roll number or the paper type loaded on the roll This may be useful for example in the following cases e To stop people from accidentally printing unimportant jobs on expensive paper e To avoid printing on a particular roll when printing from AutoCAD without interacting with the HP printer driver To protect a roll go to the front panel and press ij then a then Setup gt Printing preferences gt Paper options gt Roll protection fe NOTE If you protect a roll then later unload the current roll and load a new one the new roll remains protected You are protecting the roll number not one specific roll of paper That roll number will remain protected until you cancel the protection 6 TIP If you print without specifying a roll number or paper type you will not be able to print on any protecte
95. age 132 Chapter 18 Troubleshooting ink cartridge and printhead issues ENWW e Replacement incomplete a printhead replacement process has not completed successfully re launch the replacement process and let it finish completely it is not needed to change the printheads e Remove the printhead is not a suitable type for use in printing ENWW Printhead status messages 189 19 Troubleshooting general printer issues e The printer will not start e The printer does not print e The printer seems slow e Communication failures between computer and printer e Cannot access the HP Utility e Cannot access the Embedded Web Server Cannot connect to the Internet e Web Services issues e Automatic file system check e Alerts 190 Chapter 19 Troubleshooting general printer issues ENWW The printer will not start If the printer will not start the front panel is blank or the diagnostic LEDs are all off you are recommended to replace the firmware in the following way 1 Go to the Knowledge Center see Knowledge Center on page 201 and download the firmware 2 Save the firmware on a USB flash drive Ideally the USB flash drive should be empty and formatted with the FAT filesystem 3 Ensure that the printer is turned off Connect the USB flash drive to the Hi Speed USB host port beside the front panel then turn the printer on 4 The printer takes about a minute to read the firmware file
96. ailable e All tests e Network connectivity test Check the printer s connection to the local area network e Internet connectivity test Check the printer s connection to the Internet e HP Designjet ePrint amp Share test Check the printer s connection to HP Designjet ePrint amp Share e HP ePrint Center test Check the printer s connection to the HP ePrint Center e Firmware update test Check the printer s connection to HP s firmware update servers If any test fails the printer describes the problem and recommends how to solve it You can modify settings and rerun the test unless you are using the Embedded Web Server or the settings are protected Web Services issues For any issues with HP ePrint please refer to the HP ePrint Center For any issues with HP Designjet ePrint amp Share please refer to the HP Designjet ePrint amp Share website Automatic file system check When you turn on the printer you will occasionally see a front panel display similar to the one shown below y gt File System Check hp A file system check is taking place it can take up to 40 minutes Please wait until it finishes A CAUTION If you turn the printer off before the file system check has finished the file system could be seriously damaged making the printer s hard disk unusable In any case the file system check will restart from the beginning whenever you turn the printer on again A file system check
97. al specifications on page 206 Sheet too small During the load process the printer detected that the sheet of paper is too narrow or too short to be loaded in the printer Press J to stop the load process See Functional specifications on page 206 Upper roll load and paper is inserted Avoid inserting roll paper into the cut sheet slot through the single sheet path The paper type is not in the driver To work with a paper not in the driver you can use your paper as one of the presets already in the driver however you must identify whether your paper is transparent or translucent glossy or matte NOTE For glossy paper it is important to use a glossy paper type as matte black ink does not print well on glossy paper Transparent or translucent paper If your paper is a transparent film for example a transparency select paper type Film gt Transparent Clear film If your paper is a translucent paper for example technical paper select paper type Technical paper gt Natural Tracing Paper Vellum or Translucent bond Glossy paper If your paper is a photo paper use the Photo Paper category For glossy or high gloss paper select paper type Photo Gloss Paper For Semi gloss Satin Pearl or Luster finishes select paper type Semi gloss Satin Paper To increase gamut on photo paper select paper type HP Universal High gloss Photo Paper or HP Universal Semi gloss Photo Paper depending on the finish Mat
98. aloes cca elvan edie lena ET 139 IS Accessories soscasscanadc ecnsevtnsevnnanceussotenssnseeservesss nests tnvecwnteveneustndedensnanvereaserscserees essiens rss 141 How to order supplies and accessories 5 i sccsciecsscastsecencsstvasaedeaecnesatananseeanedsteristienetvnedaoeatettes 142 Introduction to the accessories sia ssanpniaisannnaianunnnphinine sane enire senna Nana 147 16 Troubleshooting paper ISSUES isiiississcassesavcnsiswasencasaccsatacnsdatsaasenncdavedeveesdannsnncnsencdiueisesan 151 The paper cannot be loaded successfully c cceceeeseceeeeneeeeeeeeneeeeceeneeecseeeeeeeeeeteeeenteeeeeees 152 The paper type is not in the driver asics daxsorhaacuiesasaqiodeaaieasansannentainmetinniebelaueeeabaamoveoicnmpiaaaletbenians 154 The printer printed on the wrong paper type ccccceeeeesceeeeeneeeeeeeeeeeecneeeeeseeeeeeeeeeaeeeestseeeeess 155 An on hold for paper message T1300 series ccccsccceesseceeseneeceeeeeeeeseeeeesetseeeesseeeeeees 155 The roll paper will noac Vanes iiice senatesreknnirmintunenno meu 157 The paper has jammed pea c tartecave itis tote ae eaee talna trans iena abana ehctengpatncRaddee acca tanita teatieat 157 A strip stays on the output tray and generates jams ccceeeececeeeeneeeeeeeceeeeenseeeeeeeeeeeetteeeeeees 160 The printer displays out of paper when paper is available cccccceeceeeceeeeseeeeeeeeeeeeeeeteeeeees 161 Prints do not fall neatly into the basket c
99. anitization of disk media This is the default security level when using Secure Disk Erase Secure Disk Erase is one of the facilities provided by Web JetAdmin which is HP s free Web based print management software see http www hp com go webjetadmin If you have difficulty in using Secure Disk Erase from Web JetAdmin please contact HP Support see Contact HP Support on page 203 NOTE If you choose to erase the whole hard disk you may be asked to restart the printer several times during the process which will take about 6 hours with Secure Disk Erase or 24 hours with Secure Sanitizing Erase Chapter 14 Maintaining the printer ENWW 15 Accessories e How to order supplies and accessories e Introduction to the accessories ENWW 141 How to order supplies and accessories There are two alternative ways to order supplies or accessories for your printer e Visit http www hp com go T790 accessories or http www hp com go T 1300 accessories on the Web e Contact HP Support see Contact HP Support on page 203 The rest of this chapter lists the available supplies and accessories and their part numbers Order ink supplies The following ink supplies can be ordered for your printer Table 15 1 Ink cartridges Cartridge Part number HP 72 69 ml Photo Black Ink Cartridge C9397A HP 72 69 ml Cyan Ink Cartridge C9398A HP 72 69 ml Magenta Ink Cartridge C9399A HP 72
100. anual adjustments may be useful in the following situations If your color management is not working correctly for some reason If you want colors that are subjectively pleasing rather than accurate The printer driver provides different adjustment facilities depending on whether you are printing in color or in grayscale If you are printing in pure black and white there are no color adjustment options Printing in color You can adjust the colors of your print in similar ways under Windows and Mac OS In the Windows driver dialog select the Color tab ensure that the Advanced color adjustments box is checked then press the Settings button beside it In the Mac OS Print dialog non PostScript printers select the Color Options panel select Color from the Mode list then press the Adjust button In the Mac OS PostScript Print dialog PostScript printers select the Color Options panel select Color from the Mode list then press the Adjust button Under either operating system you will then be able to make adjustments using a lightness slider and three color sliders ENWW Color management from printer drivers 89 Advanced Lightness and Color Balance Adjustments 2 x Lightness Preview The lightness slider simply makes the whole print lighter or darker The color sliders can be used to fade or emphasize each of the primary colors in the print The primary colors may be red green and blue or cyan
101. aper gt Form feed and cut the printer advances the paper and makes a straight cut across the front edge There are several possible reasons why you might want to do this e To trim the leading edge of the paper if it is damaged or not straight e To feed and cut the paper when the automatic cutter has been disabled e To cancel the waiting time and print the available pages immediately if the printer is waiting to nest more pages T1300 series only NOTE The printheads are serviced after each print and the paper cannot be cut until the process completes so you may notice a delay CAUTION Remove the cut piece from the output tray If strips or short prints are left in the output tra p p y p p p y the printer could jam NOTE Photo and coated paper requires careful handling see The print is scuffed or scratched on page 172 29 TIP To move the paper without cutting it see Move the paper on page 47 ENWW Feed and cut the paper 49 6 Working with two rolls T1300 series e The uses of a _multiroll printer e How the printer allocates jobs to paper rolls The uses of a multiroll printer A multiroll printer can be useful in several different ways e The printer can automatically switch between different paper types according to your needs e The printer can automatically switch between different paper widths according to your needs This enables you to save paper by printing smaller images
102. ation Restart the printer 06 03 Restart the printer 08 04 Restart the printer If the problem persists update the printer s firmware See Update the firmware on page 138 08 08 Retry the operation that you were attempting If it fails again restart the printer If the problem persists update the printer s firmware See Update the firmware on page 138 21 21 1 21 03 21 1 03 21 13 21 2 13 22 0 22 1 22 2 22 3 22 x 03 24 Restart the printer 26 01 26 x 01 Bad contact detected in an ink cartridge if present x refers to the cartridge in slot x Remove and reinsert the cartridge If necessary insert a new cartridge 26 14 Update your printer s firmware See Update the firmware on page 138 27 01 27 x 01 Too many printhead nozzles are not working if present x refers to the printhead in slot x Remove and reinsert the printhead or try cleaning the electrical connections If necessary insert a new printhead See The front panel display recommends reseating or replacing a printhead on page 183 27 03 Printhead error Restart the printer 27 14 31 03 41 03 42 03 45 1 03 45 2 03 47 03 56 03 Update your printer s firmware See Update the firmware on page 138 Restart the printer 61 01 The file format is wrong and the printer cannot process the job You may have sent a PostScript PDF TIFF or JPEG job to a non PostScript printer If the jo
103. ation of the Internet connection e Change the Automatic Firmware Update configuration e Enable or disable automatic downloading and or installation of automatic firmware updates e Restore an earlier firmware version e External hard disk options e Reset factory defaults E NOTE The administrator password can contain only characters that appear on the front panel s on screen keyboard If you set a new password with the Embedded Web Server it will reject characters that do not appear in that limited character set Embedded Web Server security settings From the Embedded Web Server you can select the Security tab to control access to the printer in various ways Specify separate administrator and guest passwords to control access to the Embedded Web Server Enable or disable Ethernet and USB connections to the printer Enable or disable various groups of front panel operations Use the same security settings that are available in the front panel see above fey NOTE An administrator password may be required 30 Chapter 3 Setting up the printer ENWW Ey NOTE For more information see the Embedded Web Server s online help Disable your HP ePrint Center connection You can disable the connection to the HP ePrint Center if required for security At the front panel press ILE then then Connectivity gt HP ePrint Center gt HP ePrint Center settings gt HP ePrint Center connectivity and select Disable Disable just p
104. ations using 310 total ink coverage positive film and uncoated paper Japan Color 2002 Newspaper uses the Japan Color 2002 for Newspapers specification It is designed to produce quality separations using 240 total ink coverage positive film and standard newsprint paper Japan Color 2003 WebCoated is for type 3 coated paper It is designed to produce quality separations for standard ISO printing using 320 total ink coverage positive film and coated paper on heat set web offset presses JMPA Japanese standard for offset press Toyo is designed to produce quality separations for Toyo printing presses DIC is designed to produce quality separations for Dainippon Ink Company printing presses NOTE These options have no effect if the application is defining its own CMYK space known as calibrated CMYK or CIEBasedDEFG in PostScript terminology ENWW Color management from printer drivers PostScript printers 93 RGB color emulation Your printer is provided with the following color profiles None Native no emulation for use when the color conversion is done by the application or operating system and therefore the data arrive at the printer already color managed sRGB 1EC61966 2 1 emulates the characteristics of the average PC monitor This standard space is endorsed by many hardware and software manufacturers and is becoming the default color space for many scanners printers and software applications ColorMatch RGB
105. ay be applied automatically in other cases you may be asked to perform some procedure to solve the problem Customer Self Repair HP s Customer Self Repair program offers our customers the fastest service under either warranty or contract It enables HP to ship replacement parts directly to you the end user so that you can replace them Using this program you can replace parts at your own convenience Convenient easy to use e An HP Support Specialist will diagnose and assess whether a replacement part is required to address a defective hardware component e Replacement parts are express shipped most in stock parts are shipped the very same day you contact HP e Available for most HP products currently under warranty or contract e Available in most countries For more information about Customer Self Repair see http www hp com go selfrepair Contact HP Support HP Support is available to you by telephone What to do before you call e Review the troubleshooting suggestions in this guide e Review the relevant driver documentation ENWW Customer Self Repair 203 e Ifyou have installed third party software drivers and RIPs see their documentation e Ifyou call one of the Hewlett Packard offices please have the following information available to help us answer your questions more quickly o The product you are using the product number and the serial number found on the label at the back of the product If th
106. b is password protected try sending it without password protection Otherwise update your printer s firmware and try again See Update the firmware on page 138 61 04 1 61 04 2 Update your printer s firmware See Update the firmware on page 138 197 Table 20 2 Numerical error codes continued Error code Recommendation 61 08 1 Resend the job without password protection 62 62 04 63 Update your printer s firmware See Update the firmware on page 138 63 01 The printer has failed to get an IP address Connect to another network or change the IPv4 configuration 63 04 64 Update your printer s firmware See Update the firmware on page 138 64 1 01 The external hard disk has been removed while it was in use Please reconnect it and restart the printer 64 04 65 65 04 Update your printer s firmware See Update the firmware on page 138 66 08 The job cannot be printed on the paper type that is loaded 67 67 04 Update your printer s firmware See Update the firmware on page 138 68 03 Restart the printer 71 04 Out of memory To avoid this in the HP GL 2 and HP RTL driver select the Advanced tab and then Send job as a bitmap 71 03 Restart the printer 71 04 Update your printer s firmware See Update the firmware on page 138 74 04 74 1 04 The firmware upgrade has failed Press OK and try again See Update the firmware on pag
107. be the paper size in which the document was created It is possible to rescale the document to a different size for printing See Rescale a print on page 59 e In the Windows driver dialog select the Paper Quality tab then select your paper size from the Document Size list e Inthe Mac OS Page Setup dialog select your printer from the Format for list then select your paper size from the Paper Size list fey NOTE If your application offers no Page Setup dialog please use the Print dialog Chapter 7 Printing ENWW On the Embedded Web Server s Submit Job page T1300 series select Advanced settings gt Paper gt Page size gt Standard Using the front panel press fi then ad then Setup gt Printing preferences gt Paper options gt Select paper size E NOTE If the paper size is set from your computer it overrides the paper size setting in the front panel Custom paper sizes If you want to choose a paper size that is not included in the list of standard paper sizes there are various different ways to specify it Use the Windows printer driver 1 gt RYN Select the Paper Quality tab Press the Custom button Enter the name and dimensions of your new paper size Press OK The new paper size is automatically selected custom paper size created in this way has the following characteristics The paper size is permanent It will not disappear if the driver is closed or the computer is turned
108. ble margins options depend on the paper size selected For instance for borderless printing you must select a paper size name that includes the words no margins e Standard Your image will be printed on a page of the size you have selected with a narrow margin between the edges of the image and the edges of the paper The image should be small enough to fit between the margins e Oversize Your image will be printed on a page slightly larger than the size you have selected If you cut off the margins you will be left with a page of the size you selected with no margins remaining between your image and the edges of the paper e Clip Contents By Margins Your image will be printed on a page of the size you have selected with a narrow margin between the edges of the image and the edges of the paper In this case if the image is the same size as the page the printer assumes that the extreme edges of the image are either white or unimportant and do not need to be printed This may be useful when your image already contains a border e Borderless T1300 series only Your image will be printed on a page of the size you have selected with no margins The image is slightly enlarged to ensure that no margin is left between the edges of the image and the edges of the paper If you select Automatically by Printer this enlargement is done automatically If you select Manually in Application you must select a custom page size slightly larger
109. box My printer is not in the list Click Continue 20 Chapter 2 Installing the software ENWW Continue following the instructions on the screen When you reach the Printer Queue Created screen click Quit to exit or Create New Queue if you want to connect another printer to the network 10 When the HP Printer Setup Assistant has finished you can remove the DVD from the DVD drive If the printer driver is already installed the HP Printer Setup Assistant can be run at any time from the DVD Connect a computer to the printer by USB cable Mac OS You can connect your printer directly to a computer without going through a network by using the printer s built in Hi Speed USB device port Printer software installation The following instructions apply if you intend to print from software applications using a printer driver See Printing on page 52 for alternative ways of printing 1 oe SS B N 8 Make sure the printer is either turned off or disconnected from the computer Insert the HP Start up Kit DVD into your DVD drive Open the DVD icon on your desktop Open the Mac OS X HP Designjet Installer Follow the instructions on your screen The printer software is installed including the printer driver and the HP Utility Make sure that the printer is turned on and connected to the computer with a certified USB cable NOTE The use of non certitied USB cables can lead to connectivity problems Only cables c
110. brate paper advance The printer automatically recalibrates the paper advance and prints a paper advance calibration image Wait until the front panel displays the status screen and re print your print NOTE The recalibration procedure takes approximately three minutes Do not worry about the 3 paper advance calibration image The frontpanel display shows any errors in the process If you are satisfied with your print continue using this calibration for your paper type If you see improvement in your print continue with step three If you are dissatisfied with the recalibration return to the default calibration see Return to default calibration on page 163 If you would like to fine tune the calibration or are using a transparent paper press fi then ce then Image Quality Maintenance gt Paper advance calibration gt Adjust paper advance Chapter 16 Troubleshooting paper issues ENWW 4 Select the percentage of change from 100 to 100 To correct light banding decrease the percentage To correct dark banding increase the percentage 5 Press OK on the front panel to save the value 6 Wait until the front panel displays the status screen and reprint your print Return to default calibration Returning to the default calibration sets all the corrections made by the paper advance calibration to zero To return to the default paper advance calibration value you must reset the calibration 1 From the fro
111. cable Chapter 19 Troubleshooting general printer issues ENWW e Ensure that the graphic language setting is correct see Change the graphic language setting on page 36 e Ifthe printer is connected by USB cable try disconnecting and reconnecting the USB cable Also try using a different USB port on the computer Cannot access the HP Utility If you have not done so already please read Access the HP Utility on page 33 From the front panel press ij then then Setup gt Connectivity gt Advanced gt Web Services gt Printer utility software gt Enabled If you still cannot connect switch the printer off and back on with the Power key on the front panel Cannot access the Embedded Web Server If you have not done so already please read Access the Embedded Web Server on page 33 a7 NOTE If you connect directly to your printer with a USB cable use the HP Utility From the front panel press Ji then then Setup gt Connectivity gt Advanced gt Embedded Web Server gt Allow EWS gt On If you are using a proxy server try bypassing the server and accessing the Web server directly e In Internet Explorer 6 for Windows go to Tools gt Internet Options gt Connections gt LAN Settings and check the Bypass proxy server for local addresses box Alternatively for more precise control click the Advanced button and add the printer s IP address to the list of exceptions for which the proxy server is not used e
112. ccccccccssecceesneceeesceeeecneeeecseeeecseeeeeeeseeeeesseeeensaaes 161 The sheet stays in the printer when the print has been completed sscceseeceeeeereeeeteeeeneeeees 161 The paper is cut when the print has been completed ccccceceeceeeesseeeeeeeneeeeeeeneeeeeseteeeeess 161 The cutter does not COEWEl lls toc rcrstderaddveravinds upsniveddtnileensiinlaavoistetadnlatindsne saltnlseaiialretntndaahiaiadraintin 161 The roll is loose on the 6 Dini lesa ssrersn cass Acomegcoinczomamesdtaandtuwnansolniannentaanimaradalnesdnacudd taal te teoisbencaae 161 Recalibrate the paper ta vatice21 cpvisienvisnedsm inners annem eases 161 17 Troubleshooting print quallity issues ccccccccsccccsccscccssccccccecccecccecccscccsscesccscseees 164 General dadVice eee ee ey eT ae eRe eee Tee ener ee ne meen eet en tee er ee 166 Print quality troubleshooting wizard isjcisicsedmannts ciobaoesnedelniasseletneaesinainhtbaiveaarniounboatindnaannnbaeaeundienkesin 166 Horizontal lines across the image banding c ccccsssccceesseeeeeesneeeseeneeeeessceeeeeeseeeeeeeseeenaaes 167 Lines are too thick too thin or missing lt 0 cdacrsderesvesnnsdwea neural inmeuutearueen 168 Lines appear stepped or jagged casstoiecatessdebiasiieoaieanrpoticln bean beaieaantaubieaeleniiies aantesbabnnbexaveuniiies 168 Lines print double or in the wrong colors cceccccceessceeesseeeeeseseeeeseeeeeeeeeaeeeeenaeeeeesaeeeseeieeeenaes 169 Lines are diSCOntI
113. ccessful roll load If the paper has not been inserted straight the front panel displays the following instructions 1 When prompted by the front panel display lift the blue lever on the left The printer attempts to straighten the roll 2 When prompted by the front panel display lower the blue lever The printer checks the alignment If the roll is aligned the T1300 printer series prompts you to close the roll cover and you are now ready to print If the roll is still not aligned the front panel displays an error and instructions to start again If you would like to start the load process again cancel the process on the front panel and rewind the roll from the end of the spindle until the edge is removed from the printer fy NOTE If the roll has become loose around the core the printer cannot load the paper Unsuccessful sheet load e Guide the sheet especially thick papers when the printer initially feeds the sheet e Ensure that the sheet is aligned with the reference line on the roll cover e Do not attempt to straighten the sheet during the loading process unless instructed to by the front panel display e Do not use hand cut sheets which may be of irregular shapes Use only purchased sheets In case of any problem please follow the instructions given on the frontpanel display If you would like to start the load process again cancel the process on the front panel the printer ejects the sheet from the fr
114. ceive messages but it should have the form of an email address It serves to identify the printer when it sends email messages 10 From the Configuration menu select Printer settings 11 In the Accounting section if you set Require account ID to On then every time someone sends a print job to the printer he or she must provide an account ID for example an ID corresponding to his or her department or to a specific project or client If someone sends a job without providing ENWW Check usage statistics fora job 123 124 an account ID the printer will hold the unidentified job in the queue without printing it until an account ID is provided If you set Require account ID to Off then the printer will print all jobs whether or not they have an account ID 12 Set Send accounting files to Enabled 13 Set Send accounting files to to the email address or addresses to which you want the accounting information sent This may be an address that you have created specifically to receive automatically generated messages from the printer 14 Set Send accounting files every to the frequency with which you want the information sent choosing a specific number of days or prints 15 You may want to set Exclude personal information from accounting email to On so that the accounting messages will not contain personal information If this option is Off information such as user name job name and account ID will be included When you have
115. completed the above steps the printer will send accounting data by email with the frequency that you specified The data are provided in XML and can easily be interpreted by a third party program The data provided on each print job include when the job was submitted when the job was printed the printing time the type of image the number of pages the number of copies the paper type and size the amount of each color of ink used and various other attributes of the job Accounting data are also provided on scan and copy jobs You can download an Excel template from HP s Web site http www hp com go designjet accounting that will enable you to display the XML data more readably in the form of a spreadsheet Analysis of the accounting data will enable you to bill customers precisely and flexibly for the use of your printer You can for instance e Bill each customer for the total amount of ink and paper used by that customer over a particular period e Bill each customer separately per job e Bill each customer separately for each project broken down by job NOTE In some circumstances Excel may lose or misplace the decimal point in a number for instance the number 5 1806 may be misunderstood as 51806 and displayed as 51 806 This is an Excel problem that cannot be solved by HP Chapter 12 Retrieving printer usage information ENWW 13 Handling ink cartridges and printheads e About the ink cartridges e Chec
116. csveanesaa aki eae emeuienneee a nn ie ae omen 4 The printer s main components coe cco cre eeepc ice bdrm ede brvo ee nbneg Aa aseatbonea inate 6 OD ie RAIA EIST EA E E E S E E EE E EE E 9 Pereira bed a R chs E a E E aera 10 Web SewicES Semen eer ace ene een ae eee mE E er en A E O A er eee ee 11 Turn the printer on and off ponacciohsinwetvsninteanteitnsunrdpenpnebvnnineanteanentnatelascibeutia ea hiiansavdntaiasiebriamebeisee 12 The printer s internal prints ch oes essst cence caeeonoeaesenrceelus weve eee a oeeaser eee Ce ea 13 2 installing the SOFRWaANE isis ssssnsssacsssasossasasenanacsssanssnaneseennessonesasbasanensasasantesadsassasasnsanenesoiapess 14 Choose which connection method to use ceccccceeeceeeseesceeeeeseeeseeeeeeeeeaeeeeeeeeeseeeeeeesiseesenteeeeeens 15 Connect the printer to your network ses vw cinwsniesinsbiceisini iobichoyoenaiedlavswnidpewsnbdlesMdnnfeiicthoulenseuencda Nerina 15 Connect a computer to the printer by network Windows cccccceeeeeseeeeeeeeeeeesesteeeeeeseteeeeneaes 17 Connect a computer to the printer by USB cable Windows c ccceesseeeeeeseeeeeneeeeeeseeeseeseeees 17 Uninstall the printer software Windows Sasccranexintievsinstiveicehirrdsncsemaivesnmtsie sethalvlanviduerinnebieusncsaibinnnieds 19 Connect a computer to the printer by network Mac OS ccccceceeseeeeeteeecesneeeeeneeeeeeseeeeeseeeeeees 19 Connect a computer to the printer by USB cable Mac OS eeeecceeeesce
117. d HP Designjet products no longer support AppleTalk Bonjour Apple Computer s trade name for its implementation of the IETF Zeroconf specification framework a computer network technology used in Apple s Mac OS X from version 10 2 onwards It is used to discover services available on a local area network It was originally known as Rendezvous Color accuracy The ability to print colors that match the original image as closely as possible bearing in mind that all devices have a limited color gamut and may not be physically capable of matching certain colors precisely Color consistency The ability to print the same colors from a particular print job from print to print and from printer to printer Color model A system of representing colors by numbers such as RGB or CMYK Color space A color model in which each color is represented by a specific set of numbers Many different color spaces can use the same color model for instance monitors generally use the RGB color model but they have different color spaces because a particular set of RGB numbers results in different colors on different monitors Cutter A printer component that slides back and forth across the platen to cut the paper ESD ElectroStatic Discharge Static electricity is common in daily life It is the spark when touching the car door or the cling of clothing Although controlled static electricity has some useful applications uncontrolled electrostatic discharges a
118. d try setting it to Quality White spots on the print Colors ENWW You may notice white spots on the print This is probably due to paper fibers dust or loose coating material To avoid this problem Is Try cleaning the paper manually with a brush before printing to remove any loose fibers or particles Always keep the cover of your printer closed Protect your paper rolls and sheets by storing them in bags or boxes are inaccurate If the colors of your print do not match your expectations try the following 1 Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software See View information about the paper on page 46 Also press EE and then to check the color calibration status If the status is PENDING or OBSOLETE you should perform color calibration see Color calibration on page 86 If you have made any changes you may wish to reprint your job in case the problem has been solved Check that you are printing on the correct side of the paper Check that you are using appropriate print quality settings see Printing on page 52 If you have selected the Speed or Fast options you may not get the most accurate colors If you change the printquality settings you may wish to reprint your job at this point in case the problem has been solved If you are using Application Color Management check that the color profile you are using corresponds to
119. d Hi Speed USB cable is necessary for reliable communication Ey NOTE The speed of any network connection depends on all components used in the network which can include network interface cards routers switches and cables If any one of these components cannot operate at high speed you will have a low speed connection The speed of your network connection can also be affected by the total amount of traffic from other devices on the network Connect the printer to your network The printer is able to configure itself automatically for most networks in a similar way to any computer in the same network The first time you connect it to a network this process may take a few minutes Once the printer has a working network configuration you can check its network address from the front panel press fig then a Network configuration For more details about the current network configuration go to the front panel and press fi then then Connectivity gt Network connectivity gt Fast Gigabit Ethernet gt Modify configuration or for Jetdirect Connectivity gt Network connectivity gt Jetdirect EIO gt Modify configuration From here it is possible though not normally necessary to change the settings manually this can also be done remotely using the Embedded Web Server or the HP Utility XQ TIP You may find it helpful to print out the full printer network configuration on paper This can be done from the front panel pr
120. d if you attempt to connect it to other devices fy NOTE The printer s USB device port is incompatible with the external hard disk While the external hard disk is connected the USB device port is disabled it is not recognized by your computer s plug amp play subsystem and you cannot send jobs from your computer to the USB port However the USB host port still works and you can print jobs from a USB flash drive If you require a point to point connection between your computer and printer without network infrastructure please use a standard Ethernet cable and install the driver from the HP Start up Kit DVD in network mode Installation 1 Attach the hard disk holder to the left leg of the stand using the adhesive patch on the holder press firmly ENWW Introduction to the accessories 147 148 2 Place the external hard disk into the holder and connect the USB cable to it as shown Ensure that the printer is turned on At the front panel press E then then Setup gt External hard disk gt Install external hard disk The front panel displays Connect external hard disk or press Cancel to abort Connect the other end of the USB cable to the rear of the printer where you see this symbol e lt gt The front panel displays Select Secure Disk Erase Level or Cancel to abort Choose the SDE level to be applied to the internal hard disk Secure Disk Erase provides three different levels of security e Insecure Mode or
121. d roll Unattended printing overnight printing T1300 series The printer is well suited to long unattended print jobs having multiple rolls plus robust and consistent image quality Here are some recommendations to help you deal with a long queue of printing jobs e If feasible use brand new long rolls of paper e Ifyou want to print on partly used rolls you can check the paper type and the remaining length in the Embedded Web Server or in the front panel to confirm that you have enough paper to print all your jobs NOTE Information on the remaining length is available only if you told the printer the length of the roll when you loaded it or if the printer read the length of the roll from the barcode printed on it e Load two rolls of paper suitable for your jobs If the printer finishes one roll it will automatically switch to the other e Check that you have paper wide enough to print all of your jobs Any jobs that are too wide may be put on hold for paper if the paper mismatch action is set to Put job on hold see Paper mismatch action on page 26 e Check the ink levels remaining in your ink cartridges e When you have submitted your print jobs you can use the Embedded Web Server from a remote location to monitor their status e Drying time should be set to Optimal e Press iy then then Setup gt Printing preferences gt Paper options gt Roll switching options gt Minimize roll changes or Use r
122. dge e The ink cartridge is very low and you want to replace it with a full cartridge for unattended printing you can use up the remaining ink in the first cartridge at a more convenient time e The ink cartridge is empty or faulty and you must replace it to continue printing A CAUTION Do not try to remove an ink cartridge while printing CAUTION Remove an ink cartridge only if you are ready to insert another one CAUTION Make sure the printer wheels are locked the brake lever is pressed down to prevent the printer from moving fey NOTE When a cartridge runs out of ink the current job is not automatically cancelled unless you cancel it manually it will resume printing when the empty cartridge has been replaced If there is a delay in replacing the cartridge you may see some banding on the print 1 From the front panel press ELE then mem then Replace ink cartridges Alternatively press then BM then Ink gt Replace ink cartridges y P p g 126 Chapter 13 Handling ink cartridges and printheads ENWW 2 Open the ink cartridge cover on the left hand side of the printer Grip the cartridge you wish to remove 4 Pull the cartridge straight up NOTE Avoid touching the end of the cartridge that is inserted into the printer as there may be ink on the connection fey NOTE Avoid storing partially used ink cartridges 5 The frontpanel display identifies the missing ink cartridge ENWW Remo
123. e see their respective websites http www hp com go eprintcenter and http www hp com go eprintandshare 24 Chapter 3 Setting up the printer ENWW Web Services manual configuration The Connectivity Wizard see Set up your Web connected printer on page 24 is normally sufficient for Web Services configuration but there are also facilities for manual configuration if you wish to use them Configure the printer s Internet connection You can configure the printer s Internet connection from the Embedded Web Server or from the front panel NOTE If an administrator password has been set it will be required to change these settings Thus the administrator can prevent the printer from being connected to the Internet if desired e In the Embedded Web Server select Setup gt Internet connection e Using the front panel press f then then Connectivity gt Internet connectivity The following settings are available e Enable Internet connection The default value is Yes e Proxy gt Enable proxy Enable or disable a proxy server e Proxy gt Address Enter the proxy address empty by default e Proxy gt Primary port Enter the proxy port number zero by default e Proxy gt Restore factory settings Return to the initial default settings If you have trouble with your Internet connection see Cannot connect to the Internet on page 193 Configure firmware updates You can choose from the Embedded Web S
124. e which can provide files to be printed When a USB flash drive is inserted a USB icon is displayed on the front panel s home screen 2 The front panel itself a touch sensitive screen with a graphical user interface 3 The Power key with which you can turn the printer on or off The key is illuminated when the printer is on It flashes when the printer is in transition between on and off HP DESIGNJET i Ready Pr A USB drive Directprint HP ePrint amp Share T tn B USB Applications The front panel has a large central area to display dynamic information and icons On the left and right sides you can see up to six fixed icons at different times Normally they are not all displayed at the same time right fixed icons e Press A to return to the home screen e Press J to view help about the current screen e Press EJ to go to the previous item e Press J to go to the next item The front panel 9 e Press aj to go back to the previous screen This does not discard any changes made in the current screen e Press fj to cancel the current process Home screen dynamic icons The following items are displayed only on the home screen e Press B to view information about printer status change printer settings or initiate actions such as loading paper or replacing ink supplies A smaller warning icon appears if there are actions that need to be performed e To the right of the above button is a message s
125. e 138 74 1 Try the firmware update again Do not try to use your computer while the update is in progress 74 8 04 The firmware upgrade has failed Your firmware file may be incorrect try to download it again See Update the firmware on page 138 76 03 Restart the printer 77 04 78 1 04 Update your printer s firmware See Update the firmware on page 138 78 08 Borderless printing not possible setting ignored 79 03 Restart the printer 79 04 79 1 04 Update your printer s firmware See Update the firmware on page 138 81 01 Please follow the instructions on the front panel You may be asked to run a test procedure and write down a numeric code before contacting HP Support See Contact HP Support on page 203 81 03 84 03 Restart the printer 86 01 Please follow the instructions on the front panel You may be asked to run a test procedure and write down a numeric code before contacting HP Support See Contact HP Support on page 203 94 94 1 94 08 Restart color calibration See Color calibration on page 86 94 02 Color calibration failed Check that the paper type that is loaded corresponds to the paper type that you have selected Chapter 20 Frontpanel error messages ENWW The system error log The printer saves a log of system errors that you can access in the following ways Using a USB flash drive 1 Create an empty file named pdipu_enable log in a USB flash drive 2 Insert the USB flash drive into the Hi Speed USB h
126. e Select rendering intent you can select the rendering intent Default Perceptual 96 Chapter 10 Color management ENWW e Black point compensation you can turn black point compensation on or off Default On e HP Professional PANTONE Emulation you can turn HP Professional PANTONE Emulation on or off Default On ENWW Color management from the front panel 97 11 Practical printing examples e Printa draft for revision with the correct scale e Printa project e Print a presentation e Print and scale from Microsoft Office 98 Chapter 11 Practical printing examples ENWW Print a draft for revision with the correct scale This section demonstrates how to print a draft for revision with the correct scale from Adobe Acrobat Using Adobe Acrobat 1 In the Acrobat window bring the mouse cursor to the bottom left corner of the document pane to check the plot size Xj Using your T790 or T1300 printer pdf Adobe Acrobat Pro ic File Edit View Document Comments Forms Tools Advanced Window Help x f create amp Combine 3 Collaborate fj Secure J Sign Forms a Multimedia e Comment Os BOovies 7g Qof21 Th B E 397 E tel Find DESIGNJET T790 and T1300 ePrinter series Using your printer 2 Select File gt Print and ensure that Page Scaling is set to None Printer Nene Designiet 11200 44in HPGL2 v Properties Status Ready Type HP Designjet
127. e a printhead has been replaced and should be repeated e Done the paper has been calibrated and the calibration is up to date e Disabled this paper cannot be calibrated oy NOTE Color calibration cannot be performed on plain paper nor on any kind of transparent material You can also check the color calibration status by using the HP Utility You can start color calibration in the following ways e From the HP Utility for Windows select Color Center gt Calibrate paper and choose the paper to be calibrated e From the HP Utility for Mac OS select Paper Preset Management from the HP Color Center group choose the paper to be calibrated press the e button and select Calibrate Paper e From the front panel press then EW then Image quality maintenance gt Calibrate p p geq y color The calibration process is fully automatic and can be performed unattended after you have loaded paper of the type you wish to calibrate which should be A4 or any larger size If you have more than one roll loaded the printer will ask which roll you want to use for the calibration The process takes about 3 5 minutes and consists of the following steps 1 A calibration chart is printed which contains patches of each ink used in your printer E Se a E E FERN E E E E 8 De eel if Bees 2 The chart is allowed to dry for a period of time that depends on the paper type so that the colors have time to stabilize
128. e following ways e In the Windows driver dialog select the Paper Quality tab and press the Margins Layout button Then select Borderless e Inthe Mac OS Page Setup dialog T1300 select a paper size name that includes the words no margins Then in the Print dialog select Margins Layout gt Borderless oy NOTE If your application offers no Page Setup dialog please use the Print dialog e In the Mac OS PostScript Page Setup dialog T1300 PS select a paper size name that includes the words no margins Then in the Print dialog select Margins Layout gt Borderless fey NOTE If your application offers no Page Setup dialog please use the Print dialog e On the Embedded Web Server s Submit Job page select Advanced settings gt Paper gt Layout Margins gt Borderless When you select Borderless you must also select one of the following Image Enlargement options e Automatically by printer means that the printer automatically enlarges your image slightly normally by a few millimeters in each direction in order to print over the edges of the paper e Manually in application means that you must enlarge the image yourself in your application and select a custom paper size that is slightly larger than the actual paper size Advanced print settings 63 a7 NOTE If the first print job after loading paper is a borderless job the printer may trim the leading edge of the paper before printing At the end of
129. e goal is to simulate the output of one printer including its white point Perform black point compensation The black point compensation option controls whether to adjust for differences in black points when converting colors between color spaces When this option is selected the full dynamic range of the source space is mapped into the full dynamic range of the destination space It can be very useful in preserving shadows when the black point of the source space is darker than that of the destination space This option is allowed only when the Relative colorimetric rendering intent is selected see Rendering intent on page 95 Printing PANTONE swatch books T1300 PS You can use the Embedded Web Server or the HP Utility to print a swatch book showing emulations of PANTONE colors as made by your printer together with a measure of the color difference AE between each emulation and the original PANTONE spot color To print a swatch book select the Embedded Web Server s Main tab then HP Professional PANTONE Emulation Select the PANTONE stock to emulate and one or more strips of PANTONE colors that you want to print You can select color strips from more than one PANTONE stock When you have selected all the colors you want press the Next button The next window displays your selection you can press Print to print that selection or Back to change the selection ENWW Color management from the Embedded Web Server T1300 series 95
130. e the Assembly instructions e Ifyou are printing on a sheet you must specify Manual Feed as the paper source in your printer driver e The printer may be holding the job for paper or T1300 series only accounting information see Job status messages on page 83 e You may have requested a print preview T1300 series only from your printer driver This is a function you can use to check that the image is the one you want In this case the preview is displayed on your screen and you must click the Print button to start printing e Ifyou are using Mac OS with a USB connection you may find that you need to change the data encoding PostScript printers only Press ij then then Setup gt Printing preferences gt PS gt Select encoding gt ASCII Then configure your application to send ASCII data The printer will not start 191 The printer seems slow Here are some possible explanations Did you set the print quality to Best or Max Detail Best quality and maximum detail prints take longer Did you specify the correct paper type when loading the paper Some paper types require more time for printing for example photo and coated papers require more drying time between passes To find out the printer s current paper type setting see View information about the paper on page 46 If your printer is connected by network check that all components used in the network network interface cards hubs routers switches cables a
131. e the printer or the paper type into account it merely produces a generic approximation of the PANTONE color which will look different on different printers and on different papers HP Professional PANTONE Emulation can do a much better job by taking into account the characteristics of the printer and the paper type The results look as similar to the original PANTONE colors as is possible on a given printer using a given paper type This technology is designed to produce emulations similar to those set up manually by prepress professionals To use HP Professional PANTONE Emulation all you have to do is to turn it on In fact it is normally on by default e In the Windows PostScript driver dialog go to the Color tab and select HP Professional PANTONE Emulation e In the Mac OS PostScript Print dialog go to the Color Options panel and select HP Professional PANTONE Emulation Color management from printer drivers PostScript printers 91 You can also use the Embedded Web Server to print a swatch book showing emulations of PANTONE colors as made by your printer together with a measure of the color difference AE between each emulation and the original PANTONE spot color So HP Professional PANTONE Emulation not only provides the closest match that can be achieved on your printer it also gives clear information on how close the emulation is to the original spot color See Printing PANTONE swatch books T1300 PS on page 95 Color
132. ealth problems clean printheads see Clean the printheads on page 184 e The alignment was done with the window open repeat the alignment with the window closed If the problem persists after using valid paper cleaning the printheads and keeping the window closed there may be a failure in the scanning system needing repair or the printheads although clean may not work and need to be replaced Printhead status messages 188 These are the possible printhead status messages e OK the printhead is working normally with no known problems e Missing there is no printhead present or it is not correctly installed in the printer e Test printhead separately you are recommended to test the printheads individually to find the failing printhead Remove all the printheads and insert them alone one by one closing the latch and the carriage cover after every insertion The front panel display indicates the failing one showing the reseat or replace message e Reseat you are recommended to remove the printhead and then reinsert it If that fails clean the electrical connections see The front panel display recommends reseating or replacing a printhead on page 183 If that fails replace the printhead with a new printhead see Remove a printhead on page 129 and Insert a printhead on page 132 e Replace the printhead is failing Replace the printhead with a working printhead see Remove a printhead on page 129 and Insert a printhead on p
133. eceseeeensaeeesnseeeeseeeeenseeeees 75 Create your Online Print HIStOt ys sicwasiusnseabasennasotmexobauaobetankexasaoesascauneaesarseianennsnubadadanedaanicnans 75 Share files in your Online Print History se ense scaasvacamsedeasiesnvecaividrscibbaninesde ete taiedivashinheleae neniiesamiied sbiiedveee 75 HP Designjet Print amp Share security cis edssencniedudacelcccetorevelatns casainavaeccresdesssaveseraramcpunrnnecuntaannineeas 75 9 Job queue management T790 PS and T1300 series sesssssssssossossessessossessessessesssoseossos 77 IntrodUchOn orsoni oeiia iei eB a Eo fii en ieii oe ede vi eiee 78 The job queue in the front panel T790 PS and T1300 series ccceeecceeeeeeeeeeteeeeeseeeeetteeeeess 78 The job queue in the Embedded Web Server or HP Utility T1300 series cecesceeeesteeeeeereeees 81 10 Color Manage 55 bs csscadesenisaersicssnccrondnssinctanaiines ose bitin 85 Introd cense ee men Mn eae E a seer eer eee 86 How colors are represented ij iccascancseanidasnnnseinsnthnamedrasdiuneiteanbiealanitostdivinltegatbeaapieunshucaebannbsbnneneleee 86 A summary of the color management Process cccsccceseseeeeeeeeceeeeseeeceeeeeceneeeeceeeeeeeeeeeseeaeeeees 86 Color SAND ON enerne E Goan G tem enue aNnooea 86 Color management from printer drivers siccsineinsdnnseieinenasemrncosisend inde nanceia aiibbelinswuedannbusmauninehatninbnils 88 Color management from printer drivers PostScript printers c cccceceee
134. ect a value you want Press OK to set the value The default brightness is set to 50 34 Chapter 4 Personalizing the printer ENWW Change the units of measurement To change the units of measurement in the front panel display press fig then then Setup gt Front panel options gt Select units and select English or Metric By default the units are set to metric Configure network settings ENWW You can view and configure the network settings from the Embedded Web Server the HP Utility or the front panel To do so with the Embedded Web Server select the Setup tab then Networking With the HP Utility under Windows select the Settings tab then Network Settings Under Mac OS select Configuration gt Network Settings The following settings are available e IP Configuration method Specify the way to set an IP address selecting BOOTP DHCP Auto IP or Manual e Host name Specify the IP name of the printer The name may contain up to 32 ASCII characters e IP address Specify the IP address of the printer Duplicate IP addresses on a TCP IP network will cause communication to fail lt 6 TIP Make sure that the combination of IP address subnet mask and default gateway is valid If these three fields are inconsistent you may not be able to connect to the printer at all until you fix the problem from the front panel TIP If you change the current IP address and click Apply the browser loses the current conn
135. ection to the printer because it is pointing to the old address To reconnect browse to the new IP address e Subnet mask Specify a subnet mask which determines which bits specify the network and which bits uniquely specify the node within the network e Default gateway Specify the IP address of a router or computer that is used to connect to other networks or sub networks If none exist use the IP address of the computer or the IP address of the printer e Domain name Specify the name of the DNS domain in which the printer resides for example support hp com E NOTE The domain name does not include the host name it is not the fully qualitied domain name such as printer support hp com e Idle timeout Specify the time that an idle connection is allowed to remain open when a remote computer is waiting for the printer The default value is 280 seconds If set to zero the timeout is disabled and the connection is allowed to remain open indefinitely e Default IP Specify the IP address to use when the printer is unable to obtain an IP address from the network when powered on or when reconfigured to use BOOTP or DHCP e Send DHCP requests Specify whether DHCP requests are transmitted when a legacy default IP address or a default Auto IP is assigned Change the units of measurement 35 To configure the same network settings from the front panel press D then a then Connectivity gt Network connectivity gt Fast Gigabit
136. eeeeeeeeeeeeeeeeeeeeteteeeeeesaaes 21 Uninstall the printer software Mac OS viscinsveessnvstavesuteaicbdatebiensidadatisnaviuslasdivindussnhedsbudullsnwteneeiiel 22 3 Setting Up Ihe printer swsiscsssssscscocecevssccnsosencosnssnsscsnccsnsensaseadoanedadscodsconseetssoes vende S ESES TESES sast 23 Inrod cho massaie a EE EE E E a 24 Set up your Web connected printer sic c a casinhcseveldainnednialnview abnibielshatieleintuinvlalewieleaatideanedensanbidanniticlshaveds 24 Web Services manual configuration 54 sxarcnagessdecsstuaecusaeimcdhomncsonneusd Madd leoinessoucustbvenanemnnnasddabebenass 25 Paper suitability options T1300 series ac c51 cinivieaapenevtnecn narnaienannardpsaaadonenanearetapaenniend 26 Turn nesting on and off T1300 series aasscssd tore wcanaratnnnatentccentaupnedenaisianaslise dinlainisdasgphaiatantatatauninnsel 27 Turn usage information on and off acecncaciniancshonaeplobakeaisuatdaveadthss Atdehadnnaheunteilantuhnaest hendeacunbeswonnentet 28 Turn e mail notifications on and off sincudueracdsemadenrnmnuseni ane Maem eae ee 29 Turn alerts on and off Windows only sincicisncieddnssesesustecenssceicenivedailns tatanaitadetaceenutioetaintadpensiceneiacer 29 Control access to the printer te assapociennceces ate boanancuatnedaeincnnmansateanasaintuaua ends tuncmanmateianeiveunt 30 Re uire acco nt ID T1300 series oo ciccccconiensniveeqas ca coeds ood E EERE E E dete sd RERS 31 ENWW Set Windows driver preferences cccccccess
137. emulates the native color space of Radius Pressview monitors This space provides a smaller gamut alternative to Adobe RGB 1998 for print production work Apple RGB emulates the characteristics of the average Apple monitor and is used by a variety of desktop publishing applications Use this space for files that you plan to display on Apple monitors or for working with old desktop publishing files Adobe RGB 1998 provides a fairly large gamut of RGB colors Use this space if you need to do print production work with a broad range of colors Color management from the Embedded Web Server T1300 series Submit Job options When you send jobs to the printer using the Embedded Web Server s Submit Job page you have the following color management options If you leave an option set to Default the setting saved in the job will be used If the job contains no setting the front panel setting in the printer will be used T1300 and T1300 PS options Color Grayscale you can choose to print in color in shades of gray or in pure black and white Default RGB source profile you can choose from a selection of RGB source profiles recognized by the printer Printer emulation you can choose to emulate a different HP Designjet printer Default Off no printer emulation T1300 PS options with PostScript or PDF jobs Default CMYK source profile you can choose from a selection of CMYK source profiles recognized by the printer Default US
138. enlarges the printable area of the original paper size the page minus the margins by the percentage indicated then adds the margins to create the output paper size e Using the front panel press ifii then a then Setup gt Printing preferences gt Paper options gt Resize If you are printing to a single sheet you must ensure that the image can actually fit onto the sheet otherwise the image will be clipped Change the treatment of overlapping lines 7 NOTE This topic applies only when printing an HP GL 2 job The merge option controls the overlapping lines in an image There are two settings e Off where the lines cross only the color of the top line is printed This is the default setting e On where the lines cross the colors of the two lines merge To turn merge on go to the front panel and press Ji then ce then Setup gt Printing preferences gt HP GL 2 options gt Enable merge You can set the merge option from your software in some applications Settings in your software override the frontpanel settings 60 Chapter 7 Printing ENWW Preview a print Previewing a print on the screen allows you to check the layout of the print before printing which may help you to avoid wasting paper and ink on a bad print To preview a print under Windows you have the following options Use your application s print preview option o Check the Show preview before printing option for the T1300 series only which you
139. er 11 Practical printing examples ENWW ENWW 2 Select the Page Layout tab then Size and choose the paper size you want Page Layout Formulas Data Review View q ery da El T E leges a g gins Orientation Print Breaks Background Print v Area Titles A2 a g 42 cm x 59 4 cm Sonal c ARCH A G 22 86 cm x 30 48 cm F ARCH B 30 48 cm x 45 72 cm ARCHC 45 72 cm x 60 96 cm ARCH D 60 96 cm x 91 44 cm ARCHE 91 44 cm x 121 92 cm ARCH E1 76 2 cm x 106 68 cm ARCH E2 66 04 cm x 96 52 cm ARCH E3 68 58 cm x 99 06 cm AO 84 1 cm x 118 88 cm ASIP 14 8 cmx 21 cm More Paper Sizes 3 Select the Office Button then Print gt Properties to go to the printer driver In the Paper Quality tab select Paper source Paper Type and Print Quality s HP Designjet T2300ps HPGL2_LP 10 Properties SaaS Paper Quality Features Color Services Advanced Quick sets Facto Defauts Paper Options Document size 23 39 x 33 11 inches Margins Layout Currently loaded paper Manual Feed Unloaded Roll 1 HP Natural Tracing Paper 24 inches Roll 2 HP Universal High gloss Photo Paper 36 inches Paper source Printer auto select Paper Type Orientation Portrait Landscape ca Printed on 23 39 x 33 11 inches Show preview before printing Print Quality Standard options J Speed Quality O Custom
140. er downtime by preemptively identifying diagnosing and resolving printer issues before they become problems for you HP s Proactive Support tool is designed to help businesses of all sizes reduce support costs and maximize productivity all with the click of a mouse 202 Chapter 21 HP Customer Care ENWW A component of the HP Imaging and Printing suite of services Proactive Support helps you gain control of your printing environment with a clear focus on maximizing the value of your investment increasing printer uptime and reducing printer management costs HP recommends that you enable Proactive Support right away to save you time and prevent problems before they occur reducing costly downtime Proactive Support runs diagnostics and checks for software and firmware updates You can enable Proactive Support in the HP Utility for Windows or the HP Printer Monitor for Mac OS where you can specify the frequency of connections between your computer and HP s Web server and the frequency of diagnostic checks You can also choose to run the diagnostic checks at any time To change these settings e Inthe HP Utility for Windows select the Tools menu then HP Proactive Support e Inthe HP Printer Monitor for Mac OS select Preferences gt Monitoring gt HP Proactive Support If Proactive Support finds any potential problem it notifies you with an alert which will explain the problem and recommend a solution In some cases the solution m
141. er has jammed 159 9 Close the window 11 Reload the roll or load a new sheet see Paper handling on page 38 ey NOTE If you find that there is still some paper causing an obstruction within the printer restart the procedure and carefully remove all pieces of paper A strip stays on the output tray and generates jams If a small piece of paper 200 mm or smaller has been cut such as before if new roll and after a full bleed print or after the front panel option Form feed and cut has been used the cut strip remains in the output tray Only when the printer is not printing reach into the tray and remove the strip 160 Chapter 16 Troubleshooting paper issues ENWW The printer displays out of paper when paper is available If the roll has become loose from its core it will not feed correctly and the printer will not load the paper If possible tighten the paper to its core or load a new roll Prints do not fall neatly into the basket e Ensure the basket is correctly installed e Ensure the basket is open e Ensure the basket not full e Paper often tends to curl near the end of a roll which can cause output problems Load a new roll or remove prints manually as they are completed The sheet stays in the printer when the print has been completed The printer holds the paper to allow the print to dry after printing see Change the drying time on page 48 If the paper is only partially ejected after
142. er s built in Hi Speed USB device port X TIP A USB connection may be faster than a network connection but the cable is limited in length and it is more difficult to share the printer ENWW Connect a computer to the printer by network Windows 17 fey NOTE The use of non certified USB cables can lead to connectivity problems Only cables certified by the USB Implementor s Forum http www usb org should be used with this printer Printer software installation The following instructions apply if you intend to print from software applications using a printer driver See Printing on page 52 for alternative ways of printing 1 Do not connect the computer to the printer yet You must first install the printer software on the computer as follows 2 Insert the HP Start up Kit DVD into your DVD drive If the DVD does not start automatically run the setup exe program in the root folder of the DVD 3 Press the Software Installation button 4 Press the Custom Install button 5 In some cases you may see a message warning you that the installer would need to communicate through the firewall in order to search the network for printers As you have no need to do this you can check the box Continue installation without searching the network 6 If you see a list of networked printers select Help me find my printer including network USB or parallel connected printers 7 Select USB Cable E NOTE You can connect yo
143. ere is an error code on the front panel note it down see Front panel error messages on page 196 The product s Service ID at the front panel press EE then fgg then The computer you are using Any special equipment or software you are using for example spoolers networks switch boxes modems or special software drivers The cable you are using by part number and where you purchased it The type of interface used on your product USB or network The software name and version you are currently using If possible print out the following reports you may be asked to fax them to the support center helping you Configuration Usage Report and all pages above from Service Information see The printer s internal prints on page 13 Telephone number 204 Your HP Support telephone number is available on the Web please visit http welcome hp com country us en wwecontact _us html Chapter 21 HP Customer Care ENWW 22 Printer specifications ENWW Functional specifications Physical specifications Memory specifications Power specifications Ecological specifications Environmental specifications Acoustic specifications 205 Functional specifications Table 22 1 HP 72 ink supplies Printheads Two inks in each printhead gray and photo black matte black and yellow and magenta and cyan Ink cartridges Cartridges containing 69 ml of ink gray photo black ye
144. ertified by the USB Implementor s Forum http www usb org should be used with this printer Shortly afterwards a print queue is created automatically for your printer Sharing the printer If your computer is connected to a network you can make your directly connected printer available to other computers on the same network 1 2 ENWW Double click the System Preferences icon on the Dock menu bar on your desktop To enable printer sharing go Sharing select Printer Sharing and then check the printer s that you want to share Your printer now automatically appears in the list of shared printers displayed by any other computer running Mac OS and connected to your local network Connect a computer to the printer by USB cable Mac OS 21 Please bear in mind the following considerations Any other users wishing to share your printer must install the printer software on their own computers Anyone sharing your directly connected printer will be able to send print jobs but will not be able to receive information from the printer which affects alerts status reports paper management administration and troubleshooting You may find that sharing your directly connected printer with other users will slow down your computer unacceptably 26 TIP The best way to share the printer over a network is to connect the printer not to any computer but fo the network See Connect a computer to the printer by network
145. erver can work in the following languages English Portuguese Spanish Catalan French Italian German Russian Simplified Chinese Traditional Chinese Korean and Japanese It uses whichever language you have specified in your Web browser s options If you have specified a language that it cannot support it works in English To change the language you must change your Web browser s language setting For example in Internet Explorer version 6 go to the Tools menu and select Internet Options Languages Then ensure that the language you want is at the top of the list in the dialog box Change the sleep mode setting If the printer is left switched on but unused for a certain period of time it goes automatically into sleep mode to save power To change the time the printer waits before it goes into sleep mode go to the front panel and press fi then then Setup gt Front panel options gt Sleep mode wait time Select the wait time you want and then press OK you can set the time from 1 to 240 minutes The default time is 30 minutes Turn the buzzer on and off To turn the printer s buzzer on or off go to the front panel and press ij then then Setup gt Front panel options gt Enable buzzer and select on or off By default the buzzer is set to on Change the front panel display brightness To change the brightness of the front panel display press EE then then Setup gt Front panel options gt Select display brightness and sel
146. erver directly you must have a TCP IP connection to your printer However you can access the Embedded Web Server indirectly through the HP Utility if you connect to your printer with a USB connection The following browsers are known to be compatible with the Embedded Web Server e Internet Explorer 6 for Windows XP and later e Safari 2 for Mac OS X 10 5 and later e Firefox 2 0 and later e Google Chrome 1 0 and later The Adobe Flash plugin version 7 or later is recommended for viewing job previews To access the Embedded Web Server on any computer open your Web browser and give the IP address of your printer ENWW Change the language of the frontpanel display 33 You can see your printer s IP address on the front panel by pressing fi and then B If you have followed these instructions but failed to get through to the Embedded Web Server see Cannot access the Embedded Web Server on page 193 Change the language of the HP Utility The HP Utility can work in the following languages English Portuguese Spanish Catalan Windows only French Italian German Russian Simplified Chinese Traditional Chinese Korean and Japanese e Under Windows select Tools gt Set Language and select a language from the list e Under Mac OS the language is changed as for any other application In System Preferences select International and re launch the application Change the language of the Embedded Web Server The Embedded Web S
147. erver or from the front panel whether and how to download firmware updates fay NOTE If an administrator password has been set it will be required to change these settings ENWW e In the Embedded Web Server select Setup gt Firmware update e Using the front panel press fi then ce then Updates gt Firmware update The following settings are available e Check If you select Automatically the default setting the printer will check automatically every week or after the printer has been restarted seven times whichever happens first whether new firmware is available If you select Manually the printer will not check automatically you can check manually whenever you like e Download If you select Automatically the default setting the printer will automatically download new firmware whenever it becomes available If you select Manually you will be asked to approve each download NOTE Downloading the firmware does not mean that you have installed it in your printer To install the new firmware you must confirm the installation manually Web Services manual configuration 25 Firmware update information Information about the firmware currently installed Firmware update history A list of firmware versions that have been installed in the printer It is usually possible to reinstall the version immediately before the version that is currently installed if you have some problem with the current version Set remote
148. eseeeeteeeeeseeeeeeeeteeeeeeestaees 91 Color management from the Embedded Web Server T1300 series cccscccceeeeteeeeeeteeeesereeees 94 Color management tram the front panel siiceursieninencuitineindoueideeiawoniee 96 11 Practical printing examples 4 siscccsssccssssccsscosiesscessiecsssacosessossesss ssessasesovesscsessesesssceseaonses 98 Print a droft for revision with the correct scale ia 5i shedsudiscedercacanaeedensvae pnichasnicrvermenaeeeenel 99 Ao Noire E E E E E E E R 101 Printa presentalo hessen R E OE T E E E T E RER 108 Print and scale from Microsoft Office ian sesicoreciorasentennenersiieeionsmnetaiuaneneeneuenuainorsvaormeuherenutes 114 12 Retrieving printer usage information sssssssossosessssoossssssoseossssscosseossossssssosseossssssosess 121 Get printer accounting information 52525 ipsereniudveessiavinaeurie daadisenmna ease iereenenmuanwnad 122 Check usage Statisti S ssis ei ea nbc elena i E aaie i E ENE 122 Check usage statistics for a job yerccgJetsecssxicuesanacavavasvaceesauestvavtaedervachs eaaudrsnianseetseueeientidecndane 123 Request accounting data by email 565 ocassaiervrieghubnmnynadoentudened entrar ane eneeeamaeaneaden 123 13 Handling ink cartridges and printheads eseoseossoseossossossossossoseossossoscoscoseoseosessessesse 125 About the ink cartridges 144 tid sdvesanzameraacdaniarstareiangeneac deed avnoqcaaeakinsarpitannshteeacsunnnasaacbanahe duel 126 Check the ink cartridges status cessed
149. ess ELE then then Internal prints gt Service information ENWW prints gt Print connectivity config If you do not print out the full network configuration consider making a note of the printer s IP address and network name If you accidentally misconfigure the printer s network settings you can restore the network settings to their factory values from the front panel press iJ then then Connectivity gt Network connectivity gt Fast Gigabit Ethernet gt Restore factory settings or for Jetdirect Connectivity gt Network connectivity gt Jetdirect EIO gt Restore factory settings Then you Choose which connection method to use 15 must restart the printer This automatically provides a working network configuration for most networks The printer s other settings remain unchanged Using IPv6 Your printer supports almost all network connectivity features using IPv6 just as it does using IPv4 To make full use of IPv6 you may need to connect your printer to an IPv6 network in which there are IPv6 routers and servers In most IPv6 networks the printer will configure itself automatically as follows and no user configuration is necessary 1 The printer assigns itself a link local IPv6 address which starts with fe80 2 The printer assigns itself stateless IPv6 addresses as indicated to it by any IPv routers on the network 3 If no stateless IPv6 addresses can be assigned the printer will try to obta
150. ess to the printheads 8 To remove a printhead lift up the blue handle ENWW Remove a printhead 131 10 Pull the blue handle upward until the printhead is released from the carriage A CAUTION Do not pull abruptly because this can damage the printhead 11 The front panel display identifies the missing printhead Insert a printhead NOTE You cannot insert a new printhead successfully if either of the connected ink cartridges is empty or nearly empty In this case you should replace the ink cartridge before inserting the new printhead 1 Remove the orange protective caps by pulling them down 2 The printhead is designed to prevent you from accidentally inserting it into the wrong slot Check that the colored label on the printhead matches the colored label of the carriage slot into which the printhead is to be inserted 132 Chapter 13 Handling ink cartridges and printheads ENWW 3 Insert the new printhead into its correct slot in the carriage A CAUTION Insert the printhead slowly and vertically straight down It may be damaged if you insert it too fast or at an angle or if you rotate it as you insert it 4 Push down as indicated by the arrow shown below A CAUTION When installing the new printhead there may be some resistance so you need to press it down firmly but smoothly You should hear a beep and see confirmation on the front panel display that the printhead has been inse
151. et water get inside the printer A CAUTION Do not use abrasive cleaners on the printer Maintain the ink cartridges During the normal lifetime of a cartridge no specific maintenance is required However in order to maintain the best print quality replace a cartridge when it reaches its expiration date The printer s front panel notifies you when any cartridge reaches its expiration date You can also check a cartridge s expiration date at any time see Check printer status on page 137 See also Handling ink cartridges and printheads on page 125 Move or store the printer If you need to move or store the printer prepare it correctly to avoid possible damage to it To prepare the printer follow the instructions below 1 Do not remove the ink cartridges or printheads 2 Make sure that no paper is loaded 3 Make sure that the printer is idle 4 Disconnect any cables connecting the printer to a network or a computer ENWW Check printer status 137 If you need to leave the printer turned off for a long time follow the additional steps below 1 Turn off the power using the Power key on the front panel 2 Also turn off the power switch at the rear of the printer 3 Disconnect the printer s power cable A CAUTION If you turn the printer upside down ink could escape into the printer and cause serious damage When the printer is turned back on it takes about three minutes to initialize itself and to check and
152. etector iccnsciesscnpasaracensnnavacndvnndatisaatsinetnartadous beduaunsdeepuieveaduneraconiarandes 184 Align the UMM SCS Sot nica ccssz areal hosed eee ag embed ie esusre elo lest olla oa irks woreda etre cabins cloleteticceeaonmia ze 186 Printhead status messages xcvictnyinehtceseeseuureeueen ace tui eehGaneeaaane Ga keaene cme Re eaunn 188 19 Troubleshooting general printer issues ccccccccscccscccccccecccsccceccceccccecccscccscccessees ees 190 The printer oy IIHS sharh nc eosesivdanaipawbe nine dsonaseeanastvsianeipnunenieadninananndsiuentendies pal E A iat 191 The printer does not OTL sis cio cave ea chilean eiiie ei a a a e test E a Y 191 The printer seems SOW arsinat aap annia ipai rinie Ena E ei re i ie a EEEE 192 Communication failures between computer and printer ccccccceesceeeeeeeeeeeeeeeeeeseteeeeesteeeeees 192 Cannot acc ss the HP WEY i ccvsistesaiietin adasie ove alma tic iino i eE Ea EES 193 Cannot access the Embedded Web Server c cccsesscceeeseecesneeeecsneeeeessaeeeeseeeeeseseeeensneeeenes 193 Cannot connect to the Internet sicniccsenteveapsnuiaies eli oinaeerauinae een we uae eee 193 WebServices ISSUES attic ech se al hed lac cine le eu atten ice eli 194 Automatic file systemcheck cuss sacenavanardncees vanes nachdne deessdevestnemineraieqdauromalheaddnenaeieatantemien 194 AlenS e A E aehoiae iatattant datenkaee saan e rele a nee 195 ENWW vii 20 Front panel error MESSAGES i scsiesicsscscssdssscass
153. eview a print on page 61 Check the actual printable area for the paper size you have loaded printable area paper size margins Check what your software understands to be the printable area which it may call printing area or imageable area For example some software applications assume standard printable areas that are larger than those used in this printer If you have defined a custom page size with very narrow margins the printer may impose its own minimal margins clipping your image slightly You may want to consider using a larger paper size or borderless printing see Select margins options on page 58 If your image contains its own margins you may be able to print it successfully by using the Clip Contents by Margins option see Select margins options on page 58 If you are trying to print a very long image on a roll check that your software is capable of printing an image of that size You may have asked to rotate the page from portrait to landscape on a paper size that is not wide enough If necessary reduce the size of the image or document in your software application so it fits between the margins There is another possible explanation for a clipped image Some applications such as Adobe Photoshop Adobe Illustrator and CorelDRAW use an internal 16 bit coordinate system which means that they cannot handle an image of more than 32 768 pixels f NOTE An image 32 768 pixels long would print a
154. f the DVD does not start automatically run the setup exe program in the root folder of the DVD 2 Press the Software Installation button 3 Press the Modify Installation button and follow the instructions on your screen to uninstall the printer software Connect a computer to the printer by network Mac OS You can connect your printer to a network under Mac OS X by using the following methods e Bonjour e TCP IP fy NOTE The printer does not support AppleTalk The following instructions apply if you intend to print from software applications using a printer driver See Printing on page 52 for alternative ways of printing Before you begin check your equipment e The printer should be set up and on e The Ethernet switch or router should be on and functioning correctly e The printer and the computer should be connected to the network see Connect the printer to your network on page 15 Now you can proceed to install the printer software and connect to your printer Bonjour connection ENWW 1 ial Go to the front panel and press i then Poe then e Note the mDNS service name of your printer 2 Insert the HP Start up Kit DVD into your DVD drive 3 Open the DVD icon on your desktop 4 Open the Mac OS X HP Designjet Installer 5 Follow the instructions on your screen 6 The printer software is installed including the printer driver and other HP software such as the HP Utility HP Designjet
155. f the printer is idle ready to print you can move the paper forwards or backwards from the front panel You may want to do this in order to have more or less white space between the last print and the next one To move the paper press then BEM then Paper gt Move paper paper p p pap Printing paper info 47 Maintain paper To maintain paper quality follow the recommendations below Store rolls covered by another piece of paper or cloth Store cut sheets covered and clean or brush them before loading them in the printer Clean input and output platens Always keep the window of your printer closed fey NOTE Photo and coated paper requires careful handling see The print is scuffed or scratched on page 172 Change the drying time You may wish to change the drying time setting to suit special printing conditions such as multiple prints where time is of higher importance or when you need to be sure ink is dry before handling Press Jig then then Setup gt Print retrieval gt Select drying time You can select Extended to set a longer than recommended time to ensure ink is completely dry Optimal to set the default and recommended time for your selected paper this is the default setting Reduced to set a shorter than recommended time when quality is of lower importance None to disable the drying time and remove your print as soon as it finishes printing A CAUTION If the ink is not dry when the print is rem
156. f your image has a resolution greater than the rendering resolution which you can see in the Custom Print Quality Options box under Windows print sharpness may be improved by selecting the 62 Chapter 7 Printing ENWW Maximum Detail option This option is available only if you are printing on glossy paper and you have selected Best print quality e In the driver dialog Mac OS Print dialog select Custom instead of Standard print quality options then check the Maximum Detail box e On the Embedded Web Server s Submit Job page T1300 series select Basic settings gt Print quality gt Custom Set Quality level to Best and Maximum detail to On e Using the front panel press ff then Pay then Setup gt Printing preferences gt Print quality gt Enable maximum detail 7 NOTE The Maximum Detail option results in slower printing with photo papers but it does not increase the amount of ink used Print in gray shades You can convert all colors in your image to shades of gray see Printing in grayscale on page 90 Print with no margins T1300 series ENWW Printing with no margins to the edges of the paper is known as borderless printing This can be done only on rolls of glossy paper In order to be sure of leaving no margins the printer prints slightly past the edges of the paper Any ink deposited outside the paper is absorbed by the sponge situated in the platen You can request printing with no margins in th
157. hange rolls more quickly if you preload rolls of different paper types on different spindles Extra spindles are available for purchase see Accessories on page 141 Load a roll into the printer To start this procedure you must have a roll loaded on the spindle See Load a roll onto the spindle on page 40 i TIP If you have a T1300 series printer do not try to open both roll covers at once this may cause problems Always close one cover before opening the other Load a roll into the printer 41 ENWW By NOTE The first three steps below are optional you can start with step 4 However in this case the printer will not keep track of the length of the roll and will print no barcode on the roll when it is next unloaded So you are recommended to follow all the steps starting with step 1 unless you have turned off the Printing paper info option See Printing paper info on page 47 1 From the front panel press ij then the roll icon then Load Alternatively press Ji then then Paper gt Paper load gt Load roll 1 or Load roll 2 If the roll you have selected is already loaded you have to wait while it is automatically unloaded You should stand behind the printer when loading the lower roll roll 2 You may stand behind or in front of the printer when loading the upper roll roll 1 A CAUTION If your height is less than 1 6 m 5 ft 3 in loading a roll while standing in front of the printer may cause b
158. hapter 1 Introduction ENWW To turn it back on use the power switch at the rear When the printer is powered back on it takes about three minutes to initialize and check and prepare the printheads Preparing the printheads takes about 75 seconds However if the printer has been off for six weeks or more preparing the printheads could take up to 45 minutes The printer s internal prints The internal prints give various kinds of information about your printer They can be requested from the front panel Before requesting any internal print check that the printer and the paper are ready for printing e The loaded paper should be at least A3 landscape 420 mm 16 53in wide otherwise the print may be clipped e The front panel should be displaying the Ready message To print any internal print press ij then then scroll down to Internal prints and press it then select the internal print you want The following internal prints are available e Demo prints show some of the capabilities of the printer o Print drawing demo o Print rendering demo o Print GIS map e Configuration shows all the current front panel display settings e Usage report shows estimates of the total number of prints number of prints by paper type number of prints by print quality option and total amount of ink used per color the accuracy of these estimates is not guaranteed T1300 series only e HP GL 2 palette shows the color or grayscale definit
159. he Adobe Flash plug in version 7 and above show an enhanced preview of the job image inside the paper loaded in the printer Select when to print a job in the queue fey NOTE The When To Start Printing options cannot be used with PostScript jobs You can select at what point you want to print a file you have in the queue Select the Setup tab then Printer settings gt Start printing There are three options you can select e When After Processing is selected the printer waits until the whole page has been processed and then it starts to print This is the slowest setting but ensures the best print quality in large or complex prints e When Immediately is selected the printer prints the page as it is processed This is the quickest setting but the printer may stop halfway through a print to process data This setting is not recommended for complex images with dense color e When Optimized is selected this is the default setting the printer calculates the best time to begin printing the page It is usually the best compromise between the After Processing and Immediately settings Prioritize a job in the queue You can select any job in the queue and make it the next one to be printed After selecting the job click Reprint 82 Chapter 9 Job queue management T790 PS and T1300 series ENWW If nesting is turned on the prioritized job may still be nested with others If you really want this job to be printed next and not
160. herwise you will need to add the printer s email address 5 After selecting the printer select Continue The driver dialog appears in which you can select print settings fay NOTE When printing remotely no print preview is available 6 Click Print and your document is sent to print on your Web connected printer Print by email After you have enabled Web Services you can print to your printer by email Just check the Web Services menu or the ePrint menu for the email address of your printer then send the file you want to print to that email address as an attachment ENWW Print remotely with HP Designjet ePrint amp Share 69 In this way you can print from anywhere with an Internet connection without needing any printer driver There are a few limitations that you should bear in mind e The attached files to be printed must be in PDF JPEG or TIFF formats e The maximum file size is 10 MB but your email server may have a lower limit e Files are printed in the original document size at 100 scale in normal quality in color and normally in portrait orientation some printers may offer autorotation Print from a smartphone or tablet The HP Designjet ePrint amp Share apps enable you to access files on your mobile device or in HP Designjet ePrint amp Share and print them to an HP Designjet Web connected printer You can obtain these apps from the following sources e http www hp com go designjeteprinters
161. hoose between Application Managed Colors and Printer Managed Colors e In the Windows driver dialog select the Color tab e Inthe Mac OS Print dialog select the Color Options panel e In some applications you can make this choice in the application Chapter 10 Color management ENWW Printer emulation If you want to print a particular job and to see approximately the same colors that you would get from printing the same job on a different HP Designjet printer you can use the emulation mode provided by your printer Ey NOTE This option is available only when printing an HP GL 2 PostScript or PDF job It will work correctly only when printing on plain coated or heavyweight coated paper In the Windows HP GL 2 or PostScript driver dialog select the Color tab then Printer Managed Colors then select Printer Emulation from the Source Profile list You can then select from the Emulated Printer list In the Mac OS Print dialog non PostScript printers select the Color Options panel then Color Management gt Printer then select Printer Emulation from the Source Profile list In the Mac OS Print dialog PostScript printers select the Color Options panel then select from the Printer Emulation list Color adjustment options The aim of color management is to print accurate colors If you perform color management correctly then you should be able to print accurate colors with no need of any manual color adjustments However m
162. howing the printer status or the most important current alert Press this message to see a list of all current alerts with an icon indicating the severity of each alert s Ei Press to print a file from a USB flash drive or to print from a computer See Printing on page 52 e to print from your HP Designjet ePrint amp Share account See Print from HP Designjet ePrint amp Share using the printer s front panel on page 73 e Press to view information about the USB flash drive s This icon appears only when one or more USB flash drives are inserted e Press E to view and manage the job queue A smaller warning icon appears if there are jobs on hold See Job queue management T790 PS and T1300 series on page 77 Press B to access available applications See http www hp com go designjeteprinters While a PostScript or PDF job is printing PostScript printers only the Adobe PDF icon sha is displayed pressing it has no effect If the printer is left idle for some time it goes into sleep mode and switches off the front panel display To change the time that elapses before sleep mode press Jif then then Setup gt Front panel options gt Sleep mode wait time You can set a time between 1 and 240 minutes The printer wakes from sleep mode and switches on the front panel display whenever there is some external interaction with it Information about specific uses of the front panel can be found throughout this
163. if necessary with two alternative response time options e Next business day e Same business day within four hours may not be available in all countries For more information on HP Care Packs please visit htto www hp com go printservices HP Installation The HP Installation service unpacks sets up and connects the printer for you This is one of the HP Care Pack services for more information please visit http www hp com go printservices HP Instant Support HP Instant Support Professional Edition is HP s suite of troubleshooting tools that collect diagnostic information from your printer and match it with intelligent solutions from HP s knowledge bases allowing you to resolve problems as quickly as possible You can start an HP Instant Support session by clicking on the link provided on the Troubleshooting page of your printer s Embedded Web Server See Access the Embedded Web Server on page 33 To be able to use HP Instant Support e You must have a TCP IP connection to your printer because HP Instant Support is accessible only through the Embedded Web Server e You must have access to the World Wide Web because HP Instant Support is a Web based service HP Instant Support is currently available in English Korean Simplified Chinese and Traditional Chinese You can find more information about HP Instant Support at http www hp com go ispe HP Proactive Support HP Proactive Support helps reduce costly print
164. in IPv6 addresses using DHCPv It will also do so if the routers instruct it to do so The stateless and DHCPv6 IPv addresses can be used to access the printer and in most IPv6 networks this will be appropriate The link local IPv6 address works only in the local subnet Although it is possible to access the printer using this address it is not recommended It is possible to assign a manual IPv address to the printer using the front panel or the Embedded Web Server It is also possible to disable IPv6 completely in the printer However it is not possible to disable IPv4 in the printer and therefore it is not possible to configure the printer as IPv6 only oy NOTE In typical IPv6 use your printer will have multiple IPv addresses although it has only one IPv4 address 24 TIP You will generally find it easier to use IPv4 unless you have a specific need to use IPv Microsoft Windows Vista Microsoft Windows Server 2008 and the new HP Printing and Imaging devices will have IPv6 enabled by default For further information on IPv6 see http h20000 www2 hp com bc docs support SupportManual c00840100 c00840100 pdf This document discusses how name resolution plays a fundamental role in Dual Stack transition methods Using the name resolution algorithm in Windows Vista the document goes through various network environments and studies how the introduction of routable IPv addresses will affect network applications It al
165. ions in the currently selected color palette e Service information provides information needed by service engineers e PostScript font list shows PostScript fonts available PostScript printers only The printer s internal prints 13 2 Installing the software e Choose which connection method to use e Connect the printer to your network e Connect a computer to the printer by network Windows e Connect a computer to the printer by USB cable Windows e Uninstall the printer software Windows e Connect a computer to the printer by network Mac OS e Connect a computer to the printer by USB cable Mac OS e Uninstall the printer software Mac OS 14 Chapter 2 Installing the software ENWW Choose which connection method to use The following methods can be used to connect your printer Connection type Speed Cable length Other factors Fast Ethernet T790 Fast varies according to Long 100 m 328 ft Requires extra equipment switches series only network traffic Gigabit Ethernet T1300 Very fast varies Long 100 m 328 ft Requires extra equipment switches series only according to network traffic Jetdirect print server Moderate varies Long 100 m 328 ft Requires extra equipment switches optional accessory according to network traffic Provides additional features See http www hp com go jetdirect for more details Hi Speed USB Very fast Short 5 m 16 ft A certifie
166. is scheduled every 90 days in order to maintain the hard disk s file system integrity 194 Chapter 19 Troubleshooting general printer issues ENWW NOTE When the printer is powered back on it takes about three minutes to initialize and check and prepare the printheads However it can take up to 40 under some conditions for example when the printer has not been used for a long period of time and requires more time to prepare the printheads Alerts Your printer can communicate two types of alerts e Errors Mainly alerting you to the fact that the printer is unable to work normally However in the printer driver errors can also alert you to conditions that could ruin the print such as clipping even if the printer is able to print e Warnings Alert you when the printer needs attention either for an adjustment such as a calibration or for a possible unprintable situation such as a preventive maintenance or low ink There are four different alerts communicators within your printer s system e Front panel display The front panel shows only the most relevant alert at a time In the case of a warning it disappears after a timeout There are permanent alerts such as ink cartridge low on ink that reappear when the printer becomes idle and there is not another more severe alert 2 TIP From the front panel display you can configure paper mismatch alerts see Paper suitability options T1300 series on page 26
167. ize 23 39 x 33 11 inches al v _ Margins Layout ____Custom Currently loaded paper Manual Feed Unloaded Roll 1 HP Natural Tracing Paper 24 inches Roll 2 HP Universal High gloss Photo Paper 36 inches Paper source Print Quality Printer auto select Standard options Paper Type Any be 9 Speed Orientation Quality Portrait Custom options Setting Rendering Resolution ppi O Landscape Printing resolution dpi Automatic ca 2 icn 4 In the Color tab the default color management option is Printer managed colors and this is the correct option because you have already selected Printer Manages Colors in Photoshop HP Designjet T2300ps HPGL2_LP 10 Properties ee Paper Quality Features Color Services Advanced Quick sets Factory Defauts Color Options Print in color Print in grayscale Print in pure black and white Color Management O Application managed colors Printed on 23 39 x 33 11 inches Printer managed colors Source profile sRGB Show preview before printing Advanced color adjustments ca C EEM Print and scale from Microsoft Office This section demonstrates how to print and scale from Microsoft Office 2007 114 Chopter 11 Practical printing examples ENWW Using PowerPoint 1 Select the Office Button then Print and select
168. k the ink cartridges status e Remove an ink cartridge e Insert an ink cartridge e About the printheads e Check the printhead status e Remove a printhead e Insert a printhead ENWW 125 About the ink cartridges Ink cartridges store the ink and are connected to the printheads which distribute the ink on the paper To purchase additional cartridges see Accessories on page 141 CAUTION Observe precautions when handling ink cartridges because they are ESD sensitive devices see the Glossary on page 210 Avoid touching pins leads and circuitry Check the ink cartridges status To view the ink levels of your ink cartridges press ii on the front panel then gam There is a Replace ink cartridges option on the ink information page in case you want to do so see also Remove an ink cartridge on page 126 To get more information on your ink cartridges you can press the color of the cartridge on which you want information You can also get this information from the HP Utility For an explanation of the ink cartridge status messages see Ink cartridge status messages on page 183 HP Utility procedures e Inthe HP Utility for Windows go to the Overview tab each cartridge s status is under Supplies Status gt Cartridges e Inthe HP Utility for Mac OS select Printer Status in the Information group Remove an ink cartridge There are two occasions when you need to remove an ink cartri
169. l 85 Introduction Your printer has been engineered with advanced hardware and software features to ensure predictable and dependable results e Color calibration for consistent colors e One gray and two black inks provide neutral grays on all paper types e The Photo Black ink provides pure blacks when printing on photo papers e Color emulation of other HP Designjet printers How colors are represented All devices that display color use a color model to represent color in numerical terms Most monitors use the RGB Red Green Blue color model while most printers use the CMYK Cyan Magenta Yellow black color model An image can be converted from one color model to another but in general the conversion is not perfect Your printer uses the RGB color model the same color model that is used by your monitor This simplifies but does not completely solve the problem of matching colors Each device represents colors a little differently from another device even if they use the same color model However software can adjust the colors in an image according to the characteristics of the particular device using a color profile of the device in order to achieve correct colors A summary of the color management process To get the accurate and consistent colors that you want you should follow these steps for each paper type that you use 1 Color calibrate the paper type for consistent colors Calibration should be repeated eve
170. l when it is next loaded See Printing paper info on page 47 fey NOTE If you open the cover of roll 1 while a sheet is loaded the sheet is also unloaded Front panel procedure with paper on the roll If there is paper on the roll you can unload it from the front panel 1 Press fi then the roll icon then Unload Alternatively press fi then then Paper gt Paper unload gt Unload roll 1 or Unload roll 2 2 You may need to open the roll cover Roll out of paper procedure If the end of the paper is no longer attached to the core use the following procedure 1 If you have already started the unload process press on the front panel to cancel that procedure 2 Lift the blue lever on the left If the front panel displays a warning about the lever ignore it 3 Pull out the paper from the printer Pull from wherever the paper is accessible the back of the printer is recommended You may need to open the roll cover 4 Lower the blue lever 44 Chapter 5 Paper handling ENWW Load a single sheet l 4 5 6 ENWW When using a T1300 series printer ensure that the cover of roll 1 is closed If it is opened while a sheet is loaded the sheet will be immediately unloaded At the front panel press fi then the roll 1 icon then Load gt Load sheet Alternatively press jj then then Paper gt Paper load gt Load sheet If a roll is already loaded you have to wait while it is automatically unloaded In
171. lay shows the process complete before using the printer NOTE The printer prints a calibration image Do not worry about the image The front panel display shows any errors in the process Image Quality Maintenance menu procedure 1 Load the paper you wish to use see Paper handling on page 38 You can use a roll or cut sheet however it must be A3 landscape or larger 420 by 297 mm A CAUTION Do not use transparent or semi transparent paper to align the printheads 2 From the front panel press EH then then Image Quality Maintenance gt Align printheads The printer checks to see if it has enough paper to run the realignment ENWW Align the printheads 187 3 If the loaded paper is satisfactory the printer runs the realignment and prints a realignment pattern Ensure the window is closed as a strong light source near the printer during printhead realignment can affect alignment 4 The process takes about five minutes Wait until the front panel display shows the process complete before using the printer Scanning errors during alignment If the alignment process fails a Scanning problems message appears on the front panel This means that the alignment has not completed successfully Therefore the printer is not aligned and the alignment should be repeated before printing with good image quality The problem may be due to e The paper used was not valid repeat the alignment with valid paper e Printhead h
172. le page queue is full The printer can queue up to six incompatible pages while nesting compatible pages If it receives a seventh incompatible page the nest is printed as it is e Off nesting is disabled This is the default option The nesting wait time can be set at the front panel press i then then Setup gt Job management gt Nest options gt Select wait time 6 TIP Optimized order uses the minimum amount of paper however it may take longer to print because the printer waits for compatible pages to arrive Turn usage information on and off The printer can send usage information periodically by e mail You can request this in the following ways e In the HP Utility for Windows select Settings gt Accounting e Inthe HP Utility for Mac OS select Configuration gt Printer Settings gt Configure Printer Settings gt Accounting e In the Embedded Web Server select Setup gt Printer settings gt Accounting In each case you must set the following options e Send accounting files On the default is Off e Send accounting files to a valid e mail address e Send accounting files every choose a number of days 1 60 or a number of prints 1 500 28 Chapter 3 Setting up the printer ENWW You must also ensure that the e mail server has been configured To configure the e mail server using the Embedded Web Server select Setup gt E mail server and fill in the following fields e SMTP server the IP addre
173. lect File gt Page Setup gt Print Page Setup Gantt Chart 116 Chapter 11 Practical printing examples ENWW ENWW 2 Select your printer s name then Close Printer Status Ide Type HP Designjet T1200ps 44in HPGL2 Where C OUTPUT Comment Print range T all C Page s From To Timescale al Dates From Mon 24 11 08 To Mon 24 11 08 I Print left column of pages only Preview Number of copies Name HP Designjet T1200ps 44in HPGL2 properties E Manual page breaks 3 Select Page Setup and choose the Paper Size you want Page Setup Gantt Chart 2 x Page Margins Header Foster Legend View Orientation C Portrait Landscape Scaling C adjustto 35S v normal size Eit to pages wide by tall Other Paper Ses z First page number ato 4 Select Options to go to the printer driver The default options in the Paper Quality tab are Print Preview Options print Co o J cma probably suitable Paper source Printer auto select and Paper Type Any HP Designjet T2300ps HPGL2_LP 10 Properties Paper Quality Features Color Services Advanced Quick sets Facto Detauts Paper Options Document size Margins Layout Currently loaded paper Manual Feed Unloaded Roll 1 HP Natural Tracing Paper 24 inches Roll 2 HP Universal High gloss Photo Pape
174. les associated with each event is shown on the right Select a file from the event by pressing the file name The default print settings are displayed and you can change them by pressing the Settings button The number of copies can be changed by pressing the up or down arrows Print File name Welcome to HP ePrint amp Share Cale 100 Copies Color Color Print quality Normal Roll Save paper Rotation Automatic Settings When you are ready to print press the Start button After sending one file to print you can press the Add more icon to select another file Alternatively press the Sign out icon to return to the home screen or the Job queue icon to go to the job queue TP Job submitted The job has been submitted to the queue It will be printed as soon as it gets to the local job queue u amp Add more Sign out Job queue fy NOTE If you press Sign out or A your HP Designjet ePrint amp Share session is closed and you will need to sign in to access it again 74 Chapter 8 Web connected printing ENWW View and print from other content repositories You may be able to connect your HP Designjet ePrint amp Share account to other content repositories such as FTP sites in which case you can use HP Designjet ePrint amp Share to print directly from those repositories For further information see Create your Online Print History Documents are automatically added to your Online
175. lity the printer changes the way it prints on each different paper type For example some may need more ink and some may require a longer drying time So the printer must be given a description of the requirements of each paper type This description is called the paper preset The paper preset contains the ICC profile which describes the color characteristics of the paper it also contains information on other characteristics and 46 Chapter 5 Paper handling ENWW requirements of the paper that are not directly related to color Existing paper presets for your printer are already installed in the printer s software However as it is inconvenient to scroll through a list of all paper types available your printer only contains paper presets for the most commonly used paper types If you have a paper type for which your printer has no preset you cannot select that paper type in the front panel display There are two ways to assign a preset for a new paper type e Use an HP factory paper preset by selecting the closest category and type in the front panel or the HP Utility see The paper type is not in the driver on page 154 fey NOTE Colors may not be accurate This method is not recommended for high quality prints e Download the correct paper preset from http www hp com go T790 paperpresets or http www hp com go T1300 paperpresets NOTE HP provides presets for HP paper types only If you do not find the paper prese
176. llaborate with ease Whether your files are stored in your HP Designjet ePrint amp Share account or an FTP site HP Designjet ePrint amp Share makes it easy to view share and print files e Share files using an automatically generated hyperlink e Access all your FTP sites in one place Turn the printer on and off 20 TIP The printer can be left powered on without wasting energy Leaving it on improves response time and overall system reliability When the printer has not been used for a certain period of time the default time is determined by Energy Star it saves power by going into sleep mode However any interaction with the printer s frontpanel display or sending a new job to print returns it to active mode and it can resume printing immediately To change the sleep mode time see Change the sleep mode setting on page 34 NOTE In sleep mode the printer performs maintenance service to the printheads from time to time This avoids long preparation times after long idle periods Therefore it is strongly recommended to leave the printer powered on or in sleep mode to avoid wasting ink and time If you wish to turn the printer on or off or reset the printer the normal and recommended method is to use the Power key on the front panel However if you plan to store the printer for a long period or the Power key does not seem to work you are recommended to turn it off using the power switch at the rear 12 C
177. llow magenta and cyan Cartridges containing 130 ml of ink gray photo black matte black yellow magenta and cyan Cartridges containing 300 ml of ink T1300 series only matte black only Table 22 2 Paper sizes Minimum Maximum Roll width 279 mm 11 in 610 mm 24 in or 1118 mm 44 in Roll length 91 m 300 feet Roll diameter 135 mm 5 3 in Roll weight 11 9 kg 26 3 lb Sheet width 210 mm 8 26 in 610 mm 24 in or 1118 mm 44 in Sheet length 279 mm 11 in 1676 mm 66 in Paper thickness 0 8 mm 31 5 mil Paper weight 60 g m 328 g m Table 22 3 Printing resolutions Print quality Maximu Driver Rendering Printing m detail resolution ppi resolution dpi Best glossy paper On HP GL 2 HP PCL3GUI 1200 x 1200 2400 x 1200 On PostScript 600 x 600 2400 x 1200 Off Any 600 x 600 1200 x 1200 Best other papers Off Any 600 x 600 1200 x 1200 Normal Off HP GL 2 600 x 600 1200 x 1200 PostScript HP PCL3GUI 300 x 300 1200 x 1200 Fast Off HP GL 2 600 x 600 1200 x 1200 PostScript HP PCL3GUI 300 x 300 1200 x 1200 Economode heavyweight coated Off Any 300 x 300 1200 x 1200 and glossy paper Economode other papers Off Any 300 x 300 600 x 1200 206 Chapter 22 Printer specifications For a list of supported glossy papers see Order paper on page 142 Table 22 4 Margins Top right and left margins 5 mm 0 2 in Bottom margin trailing edge 5 mm 0 2 in roll g g eag 17 mm 0 6
178. ls are loaded both of which are suitable for the job the roll will be chosen according to your preferences These can be set from the front panel press ij then then Setup gt Printing preferences gt Paper options gt Roll switching options e Minimize paper waste If this option is chosen the printer will choose the narrowest roll that meets all the criteria to avoid wasting paper due to trimming This is the default option e Minimize roll changes If this option is chosen the printer will choose the roll that is currently active to avoid wasting time with a roll switch e Use roll with less paper If this option is chosen the printer will choose the roll that has the least paper ey NOTE This option is effective only if you have enabled Printing paper info see Printing paper info on page 47 Otherwise it has the same effect as Minimize paper waste Turn nesting on and off T1300 series ENWW Nesting means automatically printing images or document pages side by side on the paper when feasible rather than one after the other This is done to avoid wasting paper See Nest jobs to save roll paper T1300 series on page 65 To turn nesting on or off you must first make sure that the job queue is enabled see Turn off the job queue on page 80 or Turn off the job queue on page 84 and the start of printing is set to After Processing see Select when to print a job in the queue on page 78 or Select when to print a job
179. mber HP Designjet PostScript Upgrade CN500B HP Designjet External Hard Disk CN501A HP Designjet T790 24 in Spindle CQ783A HP Designjet T790 amp T1300 44 in Spindle Q6709A 146 Chapter 15 Accessories Name Product number HP Designjet T790 24 in Stand Q6663A HP Jetdirect 635n IPv6 IPsec Print Server J7961A Introduction to the accessories PostScript upgrade The PostScript upgrade enables a T790 or T1300 to print the same file types that a T790 PS or T1300 PS can print The PostScript upgrade can be plugged into the printer s USB host Spindle With extra spindles you can change rapidly from one paper type to another Jetdirect print server Jetdirect print servers support extra connectivity and security options beyond those provided in the standard Ethernet interface built into the printer External hard disk T790 PS and T1300 series The external hard disk replaces the printer s internal hard disk as a repository of personal data the job queue including temporary files accounting and so on The external hard disk can be removed and stored in a secure place when the printer has been turned off You cannot use the external hard disk to share files between HP Designjets or to download files from any computer to the printer For more information about the use of this accessory see Troubleshooting on page 149 A CAUTION The external hard disk has been designed to be used with HP Designjets only It may be damage
180. mended paper type see Order paper on page 142 and the correct print settings 3 If using sheet paper try rotating the sheet 90 degrees The orientation of the paper fibers may affect performance 4 Try changing to a thicker paper type such as HP Heavyweight Coated Paper and HP Super Heavyweight Plus Matte Paper 5 Select a paper type that is slightly thinner than the paper you have loaded this will persuade the printer to use less ink Here are some example paper types in ascending order of thickness Plain Paper Coated Paper Heavyweight Coated Paper Super Heavyweight Plus Matte Paper 6 Try to increase the margins by relocating the image to the center of the page using your software application Ink marks on the back of the paper This can happen after a lot of borderless printing especially with non standard paper sizes Ink residues on the platen are likely to mark the back of the paper Clean the platen with a soft cloth Clean each rib separately without touching the foam between the ribs Black ink comes off when you touch the print This problem may be caused by printing with matte black ink on glossy paper The printer will not use matte black ink if it knows that the paper will not retain it To be sure of avoiding matte black ink you can select Photo Glossy Paper as the paper type in the Photo Paper category ENWW Black ink comes off when you touch the print 173 Edges of objects are stepped or not sharp
181. ment or when you send a PostScript PDF TIFF or JPEG file directly to the printer through the Embedded Web Server In either case you have to select the profiles to use as default in case the job doesn t specify any and the rendering intent to apply o Non PostScript PCL RTL HP GL 2 the color management is done using a set of stored color tables ICC profiles are not used This method is somewhat less versatile than the alternatives but is a little simpler and faster and can produce good results with standard HP paper types This kind of color management is done when you are using a non PostScript driver and you specify printer color management or when you send a PCL RTL or HP GL 2 file directly to the printer through the Embedded Web Server Ey NOTE There are only two color spaces that the printer can convert to its own color space using the stored color tables Adobe RGB and sRGB if you are using Windows Adobe RGB and ColorSync if you are using Mac OS ColorSync is the Mac OS built in Color Management System so when you select ColorSync color management is performed by Mac OS and it is done based on the ICC profiles of the specified paper type ColorSync is available with the PCL3GUI driver only ColorSync can be selected from the Color Matching panel You are recommended to consult the Knowledge Center see Knowledge Center on page 201 to see how to use the color management options of your particular application To c
182. mit Job page E Basic settings User name Unknown Store job in printer Off Disk free space 37 5 GB Copies u Recommendations for best performance Hold for preview Default E Print quality Default The Submit Job page allows you to send one or more files to the printer Submit the job from the puter that stores the files aTh mihi tn the nrintar witha a nrn Press the Add files button to choose the files from your computer that you want to print The files must be in one of the following formats e HP GL 2 e RIL e TIFF e JPEG Chapter 7 Printing ENWW e PDF PostScript printers only e PostScript PostScript printers only fey NOTE When you print to a file the file should be in one of the above formats but its name may have an extension such as plt or prn If the files are not in one of these formats they will not be printed successfully If the jobs have been generated with the appropriate settings such as page size rotation resizing and number of copies you can just press the Print button and they will be sent to the printer If you need to specify printing settings go to the Job settings section and select the options you need Each option has explanatory text on the right so that you can understand the behavior of each setting Remember that if you leave the setting as Default the setting saved in the job will be used If the job contains no setting the setting in the printer will be used If
183. munity for 24x7 access to e Multimedia tutorials e Step by step how to guides e Downloads the latest printer firmware drivers software paper presets etc e Technical support online troubleshooting customer care contacts and more e Workflows and detailed advice for completing various printing tasks from particular software applications e Forums for direct contact with the experts both HP and your colleagues e Warranty tracking online for your peace of mind e Latest product information printers supplies accessories software etc e Supplies Center for all you need to know about ink and paper The Knowledge Center can be found at the following locations depending on your printer e http www hp com go T790 knowledgecenter e http www hp com go T790ps knowledgecenter e http www hp com go T1300 knowledgecenter e http www hp com go T1300ps knowledgecenter By customizing your registration for the products you have purchased and your type of business and by setting your communication preferences you decide the information you need Introduction 201 HP Start Up Kit The HP Start Up Kit is the DVD that comes with your printer it contains the printer s software and documentation HP Care Packs and Warranty Extensions HP Care Packs and Warranty Extensions allow you to extend your printer s warranty beyond the standard period They include remote support On site service is also provided
184. n it with another application e Use a RIP to print the file e Reduce the resolution of bitmap images in your application software e Select a lower print quality in order to reduce the resolution of the printed image fey NOTE If you are working under Mac OS not all of these options are available These options are suggested for troubleshooting purposes and may adversely affect the final output quality or the time necessary to generate the print job Therefore they should be cancelled if they do not help to solve the problem A PDF file is clipped or objects are missing In older versions of Adobe Acrobat or Adobe Reader large PDF files could be clipped or lose some objects when printing with the HP GL 2 and HP RTL driver at high resolution In order to avoid such problems upgrade your Adobe Acrobat or Adobe Reader software to the latest version From version 7 onwards these problems should be solved The Image Diagnostics Print The Image Diagnostics Print consists of patterns designed to highlight printhead reliability problems It helps you to check the performance of the printheads that are currently installed in your printer and whether any printhead suffers from clogging or other problems To print the Image Diagnostics Print 1 Use the same paper type that you were using when you detected a problem 2 Check that the selected paper type is the same as the paper type loaded into the printer See View information about
185. n select Off no printer emulation or the name of the printer model that you want to emulate ENWW Print a project 107 This setting will apply to jobs that do not contain any printer emulation setting saved in the job Using clip contents by margins You can select this margins option from Advanced settings gt Paper gt Layout Margins gt Print with margins gt Layout gt Clip contents by margins Use this option when the contents to be printed have white borders and a size equal to that of the paper you have selected The printer will use the white border for its margins and you will get a page of size equal to that which is selected in the driver Print a presentation This section demonstrates how to print a presentation from AutoCAD and from Photoshop Using AutoCAD 1 Open the AutoCAD file and select a layout Enter new value for TILEMODE lt 1 gt 0 Regenerating layout Command QVDRAWING Command 2 Click the Plot icon at the top of the window Plot Ctri P Prints a drawing to a plotter printer or file ag PLOT F Press F1 for more help 108 Chapter 11 Practical printing examples ENWW 3 Ensure that the correct printer is selected then press the Properties button Plotter Configuration Editor HP Designjet T1200 44in HPGL2 T HP Designjet T1200 44in HPGL2 Media Source and Size lt Size A2 portrait gt Media Destination lt Default gt AH Gr
186. naccurate ea ce ace inane ene TE a eter nee eee meee mE Teer reer cere ene Ter 175 Colors are MACHT oe eere e a a a a A A sete T 176 The image is incomplete clipped at the bottom ccccccessscecesseeeteceeeeeesueeeeeeeseeneeeeeeenettaeeees 176 Th im geis clipped sisiane ae a a a a a EE ET Ea a nan nate 177 Some objects are missing from the printed image ccceeeseeeeeseeeeeeeceeeeeceeeseeeeeneeeeeteeeeensns 178 A PDF file is clipped or objects are missing ia assccsinansdosanconboaraanveetvwraniteaheshnane many ewawbbobiaanbenclen 178 The Image Diagnostics Print tcccssivsedovsscatenaaviensann jy stinsavipediouanatezaiven sab umun triton taovondatird sensaichasastewiaivedet 178 If you still have a problem pscracs sus iibasleslewiaesnicwsianiien acaeosentealustelne sk Ee nigae ctbaiondewndtagp tees Ardeaacnansa 181 18 Troubleshooting ink cartridge and printhead issues cccccccccsssccsesccccccsscrescceeeees 182 Cannot insert an ink CePA ssornireaeaicinsaloheiranarinton deat paiatnbwacptedusevnndwiase letvanlnsiilnndetaanadesacsibaeatas 183 Ink cartridge status tessa est iyc ctonciatenniaernanaa Saleen aan eaeRE 183 Cannot insert a printhedd 2 ccsiavectosisxonenieeniaiaycavedeveencs sansviciaetpiuctecunsaremiaeesendsseteeeeameucanalea 183 The front panel display recommends reseating or replacing a printhead ccecceeeeeseeeeeeeeees 183 lectin hie printheda sinnis una E E E A E 184 Clean the printhead drop d
187. nded for complex images with dense color e When Optimized is selected this is the default setting the printer calculates the best time to begin printing the page It is usually the best compromise between the After Processing and Immediately settings Prioritize a job in the queue You can select a job in the queue and make it the next one to be printed After selecting the job press Move to front If nesting is turned on T1300 series only the prioritized job may still be nested with others If you really want this job to be printed next and not nested with others first turn nesting off and then move it to the front of the queue as described above In the following cases the Move to front button is not displayed e The job is already at the front of the queue e The job is on hold in this case the Resume printing button is displayed instead e The job has finished in this case the Reprint button is displayed instead e The job has some error condition Pause a job in the queue If you select the job in the queue that is currently printing you will see a Pause button which you can press to pause printing The Pause button then changes to a Resume button which you can press to resume printing Alternatively you can press the Options button at the top right of the job queue screen and then press Pause printing Reprint a job from the queue To reprint an already printed job select the job from the queue then select
188. nnns 36 Manage ePrinter S CUMity neresen E E E E a 37 Change your printer s email address vexsss desea vecconncnrp wana vi tage censavecaniwardendecanoratenmnraduauanereaae 37 5 POBEE handling pcissarsessesiaceuaniieasts arrerneuese sienna EEEE EEE EEIE E E 38 General AS iy esac besos iieii i nd eae eas Via easees 39 load a roll onto ies oii es ig ovis credancecuaagvexsivarceidaaebnavgicuensan oianaveadiaseeenaectatdarnentawacerandens 40 l d a roll inotheprinier sey ncp ane satcdpansntGannrndpenenesanenmendaes tea ern 4 Mra chet ec eee addled pl i ihe a Se eid is be ohana baie 44 Koole eSB INTs SSO E E E E E E E A E 45 Unload asinglesheet senssa E A ree 46 View information about the paper scucviessivviuevsneninena tesensedidnsnsntiian vesievelvelitielitm te ensiicbsiwachsnardbncvnesetbuad 46 Paper preselSe ecirar na aeia E a E AEA ea Ene N aea AT e EE ENEO E EEN 46 Printing paper Info ssns n n E E E T 47 M v the ACLS ac tabaci ne stoi dinei i e e E E eA kate cli E E 47 Maintain paper sic rsanaris ern anie aa ia oeae a E ESIa ES E inik Rn EERDERE E ASEE Srn SERE TER 48 Change the drying time misnssisensiainii ns i a a eee eee EE 48 Turn the automatic cutter on and off psissicsiinatovesbsasi enw ieiiointayisdlvinoniasiinsie ntaw ited awhiedointunisnelioyieanseomeli 48 Beer Ciel cut the Paper csiis i i Eaa E E EE AEE RAE NEEE EEE ERE AEEA EEANN SE 49 6 Working with two rolls T1300 series ccsccccccccccscccccccsccecccccscscccscccscce
189. nora D gt Continse EY Reprint I Move to tront 9 vetete 0d properties cosa Fle name PC522_portada70x100 pat Loaded paper No paper loaded Job dmensions 1000 x 709 mm 40D is larger than boaded paper Clipping may occur Page layout If you have the HP Designjet software suite installed you will see the preview in HP Designjet Preview CD HP Designjet Preview Mu sheet Tray 106 Chapter 11 Practical printing examples ENWW Using the Embedded Web Server to submit files T1300 series From the HP Utility or the Embedded Web Server select Job Center gt Submit Job With some Web browsers you will see the window below with other Web browsers the mechanism for adding files is slightly different Ap HP Designjet T1300 PostScript RIRIA Q Ol Q pseu Job center Submit job Job queue Printer status Sleeping Submit job Step 4 Select the files you want to submit Path Add files Accounting Color HP Professional PANTONE Emulation View accessible version Step 2 Select the settings for the job s and press the Print button to start printing Select saved preset Default E Job settings Help about the Submit Job page E Basic settings User name Unknown Store job in printer Off Disk free space 37 5 GB The Submit Job page allows you to send one or more files to the printer Copies u Recommendations for best performance Hold for preview Default E Print qualit
190. nt panel press ELE then then Image Quality Maintenance gt Paper advance calibration gt Reset paper advance 2 Wait until the front panel displays the operation has completed successfully ENWW Recalibrate the paper advance 163 17 Troubleshooting print quality issues 164 General advice Print quality troubleshooting wizard Horizontal lines across the image banding Lines are too thick too thin or missing Lines appear stepped or jagged Lines print double or in the wrong colors Lines are discontinuous Lines are blurred Line lengths are inaccurate The whole image is blurry or grainy The paper is not flat The print is scuffed or scratched Ink marks on the paper Black ink comes off when you touch the print Edges of objects are stepped or not sharp Edges of objects are darker than expected Horizontal lines at the end of a cut sheet print Vertical lines of different colors White spots on the print Colors are inaccurate Colors are fading The image is incomplete clipped at the bottom The image is clipped Some objects are missing from the printed image A PDF file is clipped or objects are missing Chapter 17 Troubleshooting print quality issues ENWW e The Image Diagnostics Print e If you still have a problem ENWW 165 General advice When you have any print quality problem To achieve the best performance from y
191. nter will construct a print preview T1300 series only Plot Job Progress Now Processing Sheet Layout1 tower dwg Read Only A Status lt Regenerating sheet gt Progress BE Le ea Preview in progress Status Waiting to receive the job LWARARRRARAARAAY pesca Job QUEUE Job preview Stored jobs in printer History Usage Accounting Color Paper MP Professional PANTONE Emulation Paper source GmauKyY uC Type V dth No paper baded Buy paper aow cance Bi sos D Continse E reprint Q move to tront eiere Fie name PC522_portada70xt00 pat Loeced pacer Mo paper loaded J00 OmensCrs 1000 x 700 mm 40d is larger than loaded paper Clipping may occur Using Adobe Photoshop 1 In Photoshop CS5 select File gt Print and then select your printer Match Print Colors 112 Chapter 11 Practical printing examples Printer HP Designjet T2300 HPGL2 v Copies 1 Print Settings E V Center Image Top 26 705 Left 17 408 Scaled Print Sze T Scale to Fit Media Scale 100 Color Management v Document Profile sRGB IECE1966 2 1 Proof Profiler N A Color Handling Printer Manages Colors X Remember to enable the printer s color management in the print settings dialog box Printer Profile Adobe RGB 1998 __ Biack Point Compensation O Jod properties
192. ntsaroncataeakinnsnosd mol anenactuntcauantsaanaaudsseevactitenssaas 208 Acoustic specilicah ons ann nes ee ene ees eee rrr ert ene E rt ere rt renee et on eae 208 GIOSSOEY as csaccssvevastessnsascsnntansassnccsancstaontssensaaesiaessvanniasaaeantsadcosnanedsessmenncoedsensoseniaend esnonecenees 210 RN eis acs teen bea acannuascadcessdeacpuescenninasmenecaseasaidasadecbacceussresesesmespensasateusasaesaneceaseasaiecescaye 213 viii EDINN 1 ENWW Introduction Safety precautions HP Start Up Kit Using this guide Printer models The printer s main features The printer s main components The front panel Printer software Web Services Turn the printer on and off The printer s internal prints Safety precautions The following precautions ensure the proper use of the printer and prevent the printer from being damaged Follow these precautions at all times Use the power supply voltage specified on the label Avoid overloading the printer s electrical outlet with multiple devices Ensure that the printer is well grounded Failure to ground the printer may result in electrical shock fire and susceptibility to electromagnetic interference Do not disassemble or repair the printer yourself Contact your local HP Service Representative for service see Contact HP Support on page 203 Use only the electrical cord supplied by HP with the printer Do not damage cut or repair the power cord A damaged powe
193. o PostScript PDF e JPEG and TIFF pages with resolutions greater than 300 dpi may not nest with other pages in some cases How long does the printer wait for another file So that the printer can make the best nest possible it waits after a file has been received to check whether a subsequent page will nest with it or with pages already in the queue This waiting period is the nest wait time the factory default nest wait time is 2 minutes This means that the printer waits for up to 2 minutes after the last file is received before printing the final nest You can change this waiting time from the printer s front panel press fig then then Setup gt Job management options gt Nest options gt Select wait time The available range is 1 to 99 minutes While the printer is waiting for nesting to time out it displays the remaining time on the front panel Use ink economically Here are some recommendations for making economical use of ink e For draft prints use plain paper and move the print quallity slider to the left end of the scale Speed For further economy select custom print quality options then select Fast and Economode e Clean the printheads only when needed and clean only those printheads that need cleaning Cleaning the printheads can be useful but it uses a small amount of ink e Leave the printer permanently turned on so that it can maintain the printheads in good condition automatically This regular printhe
194. ob management gt Nest options gt Enable crop lines gt On Use paper economically 64 Here are some recommendations for making economical use of paper If you are printing relatively small images or document pages you can use nesting to print them side by side instead of one after another See Nest jobs to save roll paper T1300 series on page 65 You may be able to save some roll paper by using the following options o In the Windows driver dialog select the Features tab and then Remove top bottom blank areas and or Rotate by 90 degrees or Autorotate gt In the Mac OS Print dialog non PostScript printers select the Finishing panel then Remove Top Bottom Blank Areas Chapter 7 Printing ENWW o gt In the Mac OS PostScript Print dialog PostScript printers select the Finishing panel then Remove Top Bottom Blank Areas and or Rotate by 90 degrees gt On the Embedded Web Server s Submit Job page T1300 series select Advanced settings gt Roll options gt Remove top bottom blank areas and or Rotate e Ifyou check the print preview on your computer before printing you can sometimes avoid wasting paper on prints containing obvious mistakes See Preview a print on page 61 Nest jobs to save roll paper T1300 series Nesting means automatically printing images or document pages side by side on the paper rather than one after the other This is done to avoid wasting paper 1 Direction of paper flow
195. off The paper size is local to the printer queue It will not be seen from other printer queues in the same computer In Domain server networks the paper size is local to the computer It will not be seen from other computers sharing the printer queue In Workgroup networks the paper size will be shared among all the computers sharing the printer queue If the printer queue is deleted the paper size is deleted with it Use Windows forms ENWW oa e SS 2 From the Start menu or from the Control Panel select Printers and Faxes From the File menu select Server Properties In the Forms tab check the Create a new form box Enter the name and dimensions of your new paper size Leave the margins as 0 00 Press the Save Form button Go to the printer driver and select the Paper Quality tab Select More from the drop down list of paper sizes Select your new paper size from the group of Custom sizes Advanced print settings 57 A custom paper size created in this way has the following characteristics e The paper size is permanent It will not disappear if the driver is closed or the computer is turned off e Restricted users cannot create paper forms The manage documents role in the Windows Active Directory is the minimum required e The paper size is local to the computer It will be seen in all the printer queues that have been created on the computer and that support paper of that size e Ifa
196. oll with less paper We recommend the following settings depending on the paper type and what kind of prints you are making ENWW Advanced print settings 67 68 Table 7 1 Recommended settings for unattended printing Print type Lines Lines and fills Maps Paper types Coated Bond Heavyweight Coated Glossy Coated Bond Heavyweight Coated Glossy Coated Heavyweight Coated Glossy Renderings photographs Coated Heavyweight Coated Glossy Chapter 7 Printing ENWW 8 Web connected printing Your printer can be connected to the Web providing various benefits e Automatic firmware updates see Update the firmware on page 138 e Print on HP ePrinters from almost anywhere e Print on HP ePrinters from almost any device including smartphones tablets and laptops For the latest information see http www hp com go designjeteprinters Print remotely with HP Designjet ePrint amp Share If you are working from home and you want to print to your office printer you can print using HP Designjet ePrint amp Share 1 From your application send the file to print selecting your printer 2 As you are not locally connected to the printer a dialog appears asking you if you are trying to print locally or remotely through the cloud 3 Select the option Print remotely through the cloud and sign in to your account 4 If you already set up the printer it will appear in the list Ot
197. ompatibility with older Ethernet devices Hi Speed USB A version of USB sometimes called USB 2 0 that can run 40 times faster than original USB but is otherwise compatible with original USB Most personal computers today use Hi Speed USB HP RTL Hewlett Packard Raster Transfer Language a language defined by HP to describe raster bitmap graphics HP GL 2 Hewlett Packard Graphics Language 2 a language defined by HP to describe vector graphics 1 0 Input Output this term describes the passing of data between one device and another ICC The International Color Consortium a group of companies that have agreed on a common standard for color profiles Ink cartridge A removable printer component that stores ink of a particular color and provides it to the printhead IP address May mean an IPv4 address most likely or an IPv6 address IPSec A sophisticated mechanism for providing network security by authenticating and encrypting IP packets sent between nodes on a network Each network node computer or device has an IPSec configuration Applications are usually unaware whether IPSec is being used or not IPv4 address A unique identifier that identifies a particular node on an IPv4 network An IPv4 address consists of four integers separated by full stops Most networks in the world use IPv4 addresses IPv6 address A unique identifier that identifies a particular node on an IPv network An IPv6 address consists of up to 8
198. on narrower paper e Ifyou load two identical rolls into the printer you can leave it printing unattended for a long time because it can switch from one roll to the other automatically when the first is exhausted See Unattended printing overnight printing T1300 series on page 67 When working with multiple rolls bear in mind that a protected roll is protected from use unless the roll number or its paper type are specifically requested See Roll protection T1300 series on page 67 The current status of both rolls is shown on the front panel if you press Ji ey NOTE When you print from a USB flash drive multiroll printing is considerably simplified either you specify manually which roll you want to use or you can select Save paper in which case the printer chooses the narrowest roll on which the print will fit You cannot specify the paper type How the printer allocates jobs to paper rolls When you submit a print job from the Embedded Web Server or the printer driver you can specify using the Paper type or Type is option that you want it to be printed on a particular paper type you can even specify using the Paper source Source is or Paper Feed option that you want it to 50 Chapter 6 Working with two rolls T1300 series ENWW be printed on a particular roll 1 or 2 The printer will try to satisfy these requirements and it will also look for a paper roll large enough to print the image without clipping e If
199. ons 350 total area of ink coverage negative plate bright white offset stock U S Sheetfed Uncoated 2 uses specifications designed to produce quality separations using U S inks under the following printing conditions 260 total area of ink coverage negative plate uncoated white offset stock U S Web Coated SWOP 2 uses specifications designed to produce quality separations using U S inks under the following printing conditions 300 total area of ink coverage negative plate coated publication grade stock U S Web Uncoated 2 uses specifications designed to produce quality separations using U S inks under the following printing conditions 260 total area of ink coverage negative plate uncoated white offset stock Euroscale Uncoated 2 uses specifications designed to produce quality separations using Euroscale inks under the following printing conditions 260 total area of ink coverage positive plate uncoated white offset stock Japan Web Coated Ad uses specifications developed by the Japan Magazine Publisher Association for digital proofing of images in the Japanese magazine advertising market Japan Color 2001 Coated uses the Japan Color 2001 specification for type 3 coated paper It is designed to produce quality separations using 350 total ink coverage positive film and coated paper Japan Color 2001 Uncoated uses the Japan Color 2001 specification for type 4 uncoated paper It is designed to produce quality separ
200. ont of the printer Paper loading error messages Here is a list of frontpanel messages related to paper loading with the suggested corrective action Front panel message Suggested action Close the roll cover when the paper load Close the roll cover when the paper load is finished is finished Lever lifted During the load process the blue lever was lifted This prevents the printer from loading the paper Follow the instructions on the front panel display Paper incorrectly loaded The paper has not been loaded correctly Lift the blue lever remove the paper and lower the lever Paper loaded with too much skew During the paper load process the printer detected that the paper had too much skew Follow the instructions on the front panel display Paper loose around core The end of the roll has become loose around the core Tighten the paper to the core or insert a new roll Paper not detected During the paper load process the printer did not detect any paper Ensure the paper is inserted fully and is not transparent Roll cover closed during paper load Do not close the roll cover until you are prompted to do so by the front panel process ENWW The paper cannot be loaded successfully 153 Front panel message Suggested action Sheet too big During the load process the printer has detected that the sheet of paper is either too wide or too long to be loaded correctly Press fj to stop the load process See Function
201. or your prints please refer to the HP Knowledge Center on Alternatively or if you have other print quality problems you can continue reading this chapter Horizontal lines across the image banding ENWW If your printed image suffers from added horizontal lines as shown the color may vary Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software See View information about the paper on page 46 Check that you are using appropriate print quality settings for your purposes see Printing on page 52 In some cases you can overcome a print quality problem merely by selecting a higher printquality level For instance if you have set the Print Quality slider to Speed try setting it to Quality If you change the print quality settings you may wish to reprint your job at this point in case the problem has been solved Print the Image Diagnostics Print See The Image Diagnostics Print on page 178 If the printheads are working correctly go to the front panel and press ij and then LJ to see the paper advance calibration status If the status is DEFAULT try performing paper advance calibration see Recalibrate the paper advance on page 161 If the problem persists despite all the above actions contact your customer service representative for further support Horizontal lines across the image banding 167 Lines are too thick too thin or missing
202. ost port at the front of the printer The log will be automatically copied into the drive Using the Embedded Web Server 1 In your Web browser go to http printer IP address hp device webAccess log html 2 The Embedded Web Server will send you a file called log tar gz containing the system error log ENWW The system error log 199 21 HP Customer Care e Introduction e HP Professional Services e HP Instant Support e HP Proactive Support e Customer Self Repair e Contact HP Support 200 Chapter 21 HP Customer Care ENWW Introduction HP Customer Care offers award winning support to ensure you get the most from your HP Designjet providing comprehensive proven support expertise and new technologies to give you unique end to end support Services include setup and installation troubleshooting tools warranty upgrades repair and exchange services phone and Web support software updates and self maintenance services To find out more about HP Customer Care please visit us at hito www hp com go graphic arts or call us on the telephone see Contact HP Support on page 203 To register your warranty http register hp com HP Professional Services Knowledge Center ENWW Enjoy a world of dedicated services and resources to ensure you always get the best performance from your HP Designjet printers and solutions Join the HP community at the Knowledge Center your large format printing com
203. our printer use only genuine manufacturer s supplies and accessories whose reliability and performance have been thoroughly tested to give trouble free performance and best quality prints For details of recommended papers see Order paper on page 142 Make sure that the paper type selected in the front panel is the same as the paper type loaded into the printer see View information about the paper on page 46 At the same time check that the paper type has been calibrated Also make sure that the paper type selected in your software is the same as the paper type loaded into the printer A CAUTION If you have the wrong paper type selected you could experience poor print quality and incorrect colors and perhaps even damage to the printheads Check that you are using the most appropriate print quality settings for your purposes see Printing on page 52 You are likely to see lower print quality if you have moved the print quality slider to the Speed end of the scale or set the custom quality level to Fast Check that your environmental conditions temperature humidity are in the recommended range See Environmental specifications on page 208 Check that your ink cartridges and printheads have not passed their expiration dates see Maintain the ink cartridges on page 137 Print quality troubleshooting wizard 166 The Print Quality Troubleshooting Wizard can help with the following problems Horizontal lines across the
204. oved it could leave ink in the output tray and marks on the print oy NOTE If you cancel the drying time during a print the printer may not feed and cut the paper right away due to the printhead maintenance which runs in parallel If the dry time is zero the printer cuts the paper and then performs the printhead maintenance However if the dry time is greater than zero the printer does not cut the paper until after the printhead maintenance has completed Turn the automatic cutter on and off To turn the printer s paper cutter on or off From the HP Utility for Windows select the Settings tab and change the Cutter option in Printer Settings gt Advanced From the HP Utility for Mac OS select Configuration gt Printer Settings gt Advanced and change the Cutter option From the Embedded Web Server select the Setup tab then Printer Settings gt Advanced and change the Cutter option From the front panel press ij then Pay then Setup gt Print retrieval gt Enable cutter and change the cutter option The default setting is On 48 Chapter 5 Paper handling ENWW NOTE If the cutter is turned off it will not cut the paper between jobs but it will continue to cut the paper on loading unloading and switching between rolls 29 TIP To cut roll paper while the automatic cutter is disabled see Feed and cut the paper on page 49 Feed and cut the paper If you go to the front panel and press fi then then P
205. ow the instructions marked with these symbols WARNING Failure to follow the guidelines marked with this symbol could result in serious personal g y p injury or death A CAUTION Failure to follow the guidelines marked with this symbol could result in minor personal injury or damage to the printer Printer models This guide covers the following printer models normally referring to them by their short names for brevity Full name Short name HP Designjet T790 ePrinter 1790 HP Designjet T790 PostScript ePrinter T790 PS HP Designjet T1300 ePrinter T1300 HP Designjet T1300 PostScript ePrinter T1300 PS The printer s main features Your printer is a color inkjet printer designed for printing high quality images on paper up to 610 mm 24 in or 1118 mm 44 in wide Some major features of the printer are shown below e Print resolution of up to 2400 x 1200 optimized dpi from a 1200 x 1200 dpi input using the Best print quality option the Maximum Detail option and photo paper e The printer can be controlled from its front panel or from a remote computer using the Embedded Web Server or the HP Utility e Touch sensitive front panel in color with an intuitive graphical user interface e Job previews in the front panel e Job previews on remote computers T1300 series only e Includes Web connected features such as automatic firmware upgrades HP Designjet Print amp Share and HP ePrint e Driverless printing
206. page 183 Contact HP Support to replace the cutter See Contact HP Support on page 203 Job queue notification Cancel resume or delete the job See Job queue management T790 PS and T1300 series on page 77 Maintenance 1 advised Contact HP Support See Contact HP Support on page 203 Maintenance 2 advised Contact HP Support See Contact HP Support on page 203 196 Chapter 20 Frontpanel error messages ENWW Message Paper loaded incorrectly remove paper Table 20 1 Text messages continued Recommendation Remove the paper and try to reload it Paper mispositioned remove paper Paper path error incorrectly loaded Remove the paper and try to reload it Unload and reload the paper Paper path error misaligned Unload and reload the paper Printhead replacement incomplete Restart it Restart the printhead replacement process Printheads need individual testing Do replacement Test the printheads using the Image Diagnostics Print see the Image quality troubleshooting guide and replace any that are not working correctly Replace color cartridge Replace the cartridge See Handling ink cartridges and printheads on page 125 Reseat color cartridge Error code 01 0 01 1 01 2 Remove and reinsert the same cartridge See Handling ink cartridges and printheads on page 125 Table 20 2 Numerical error codes Recommend
207. paper rolls 51 7 Printing e Introduction e Print from a USB flash drive e Print from a computer using the Embedded Web Server or HP Utility T1300 series e Print from a computer using a printer driver e Advanced print settings 52 Chapter 7 Printing ENWW Introduction There are five different ways in which you can choose to print depending on your circumstances and preferences e Printa TIFF JPEG HP GL 2 RTL PDF or PostScript file directly from a USB flash drive See Print from a USB flash drive on page 53 e Print a file that is already in the job queue See Reprint a job from the queue on page 79 e Print a TIFF JPEG HP GL 2 RTL PDF or PostScript file directly from a computer connected to the printer using the Embedded Web Server or the HP Utility See Print from a computer using the Embedded Web Server or HP Utility T1300 series on page 54 e Print any kind of file from a computer connected to the printer by network or USB cable using a software application that can open the file and a printer driver supplied with your printer See Print from a computer using a printer driver on page 55 E NOTE To print PDF or PostScript files a PostScript printer is required Print from a USB flash drive 1 Insert a USB flash drive containing one or more TIFF JPEG HP GL 2 RTL PDF or PostScript files into one of the printer s USB ports 7 NOTE To print PDF or PostScript files
208. per mismatch action If the paper currently loaded in the printer is not suitable for a particular job the printer can either put the job on hold until some suitable paper is loaded or it can ignore the problem and print the job on the unsuitable paper There are several ways in which the loaded paper may be considered unsuitable The paper type is not as specified for the job The paper source roll 1 roll 2 or sheet is not as specified for the job The paper size is smaller than specified for the job 26 Chapter 3 Setting up the printer ENWW You can set the printer s behavior in such cases from the front panel e Press iy then ce then Setup gt Job management options gt Paper mismatch action gt Print anyway if you want such jobs to print on whatever paper is loaded This is the default option when printing from a software application or from the Embedded Web Server but it does not work when printing from a USB flash drive nor when copying e Press iy then Pa then Setup gt Job management options gt Paper mismatch action gt Put job on hold if you want such jobs to be put on hold The printer will send an alert whenever a job is put on hold When a job is put on hold for paper it is kept in the printer queue until some suitable paper is loaded in which case all jobs waiting for that paper type can be printed Meanwhile other jobs with different requirements can continue printing Roll switching options If two rol
209. print settings because the job has already been rasterized Job status messages ENWW These are the possible job status messages approximately in the order in which they may be seen e Receiving the printer is receiving the job from the computer e Waiting to process the job has been received by the printer and is waiting to be rendered for jobs submitted through the Embedded Web Server only e Processing the printer is parsing and rendering the job e Preparing to print the printer is performing writing system checks before printing the job e Waiting to print the job is waiting for the print engine to become free to proceed with printing e Waiting for nest the printer is set up with Nesting On and is waiting for other jobs in order to complete the nest and proceed with printing e On hold the job was sent with the on hold for preview option and is on hold Ey NOTE Do not send a job for preview with more than 64 pages this may cause the driver software to crash oy NOTE If the printer hangs up while printing a job and the queue facility is turned on the partially printed job will appear in the queue as on hold when the printer is next turned on When you resume the job it will start printing at the page at which it was interrupted The job queue in the Embedded Web Server or HP Utility T1300 series 83 On hold for paper the job can t be printed because the right paper is not loaded in the printer Load the requi
210. printer queue is shared this paper size will appear in all the client computers e If a printer queue is shared from another computer this paper size will not appear on the driver s document size list A Windows form in a shared queue needs to be created in the server e Ifthe printer queue is deleted the paper size is not deleted Use the Mac OS printer driver 1 Go to the Page Setup dialog fe NOTE If your application offers no Page Setup dialog please use the Print dialog 2 Select Paper Size gt Manage Custom Sizes Use the Embedded Web Server T1300 series only 1 Go to the Submit Job page 2 Select Advanced settings gt Paper gt Page size gt Custom Select margins options By default the printer leaves a 5 mm margin between the edges of your image and the edges of the paper increased to 17 mm at the foot of cut sheet paper However you can change this behavior in several ways e In the Windows driver dialog select the Paper Quality tab and then the Margins Layout button e In the Mac OS Print dialog non PostScript printers select the Margins Layout panel e In the Mac OS PostScript Print dialog PostScript printers select the Margins Layout panel e On the Embedded Web Server s Submit Job page T1300 series select Advanced settings gt Paper gt Layout Margins You will then see at least some of the following options 58 Chapter 7 Printing ENWW NOTE Under Mac OS the availa
211. printer status e Clean the exterior of the printer e Maintain the ink cartridges e Move or store the printer e Update the firmware e Update the software e Printer maintenance kits e Secure Disk Erase 136 Chapter 14 Maintaining the printer ENWW Check printer status You can check the current status of the printer in various ways e Ifyou start the HP Utility and select your printer you see a page of information describing the status of the printer and its paper and ink supplies e Ifyou access the Embedded Web Server you see information about the general status of the printer The Supplies page in the Main tab describes the status of the paper and ink supplies e At the front panel you can press fi for information about paper ink levels ink cartridges and printheads If there is a current problem you are taken automatically to the area with the most urgent problem If there are any current alerts the upper row of the home screen shows the top priority alert Press the alert message to see a list of all current alerts Clean the exterior of the printer Clean the outside of the printer and all other parts of the printer that you regularly touch as part of normal operation with a damp sponge or a soft cloth and a mild household cleaner such as non abrasive liquid soap A WARNING To avoid an electric shock make sure that the printer is turned off and unplugged before you clean it Do not l
212. printing preferences At the front panel press Jif then then Setup gt Printing preferences to define the default properties of jobs sent to your printer from remote locations Printer margins Choose between Clip from contents and Add to content Color Choose between Color and Grayscale printing Print quality Choose between Best Normal and Fast Roll Choose between Roll 1 Roll 2 and Save paper which automatically chooses the narrowest roll on which the print will fit Jobs Choose between On hold and Direct print By default jobs from the cloud are On hold If you choose Direct print the front panel will not ask for permission before printing Set HP Designjet ePrint amp Share preferences At the front panel press Iii then R then Setup gt Printing preferences to define the default properties of the jobs sent to your printer from HP Designjet ePrint amp Share Size Choose between resizing the print to a percentage of its original size or to fit a particular paper size The default is 100 of its original size Color Choose between Color and Grayscale printing Print quality Choose between Best Normal and Fast Roll Choose between Roll 1 Roll 2 and Save paper which automatically chooses the narrowest roll on which the print will fit Rotation Choose between any multiple of 90 or Automatic which rotates the print automatically if doing so will save paper Paper suitability options T1300 series Pa
213. quality your own choice between speed and quality of printing 7 If you intend to print on roll paper you must decide where the printer should cut the paper Press the Margins Layout button and select Clip contents by margins Layout and Margins option axl futomatically by printer Manually in application m Layout Mode m Preview Print with margins Application view C Borderless Print preview Image Enlargement m Usage Use this setting when the contents to be printed have white borders and a size equal to that of the paper you have selected in the driver The printer will use the white border For its margins and you will get a page of size equal to that which is selected in the driver Chapter 11 Practical printing examples ENWW 8 Ifyou are using photo or glossy paper you can select Borderless printing T1300 series only Layout and Margins option 9 Select the Features tab then select the Autorotate option If you have a T1300 series printer select the Crop lines option also Autorotation can help to avoid wasting paper and the crop lines will show you where to cut the paper after printing HP Designjet T1200 44in HPGL2 Document Properties ld PublishToweb JPG EA PublishToweb PNG HP Designjet T1200 44in HPGL ENWW Print a presentation 111 11 When you have pressed the OK button in the Plot window the pri
214. quality options because best quality printing requires some loss of speed while fast printing implies some reduction in print quality Therefore the standard print quality selector is a slider that allows you to choose between quality and speed With some paper types you can choose a compromise position between the two Alternatively you can select from the custom options Best Normal and Fast If you select Fast you can also select Eeonomode which uses a lower rendering resolution and consumes less ink It Print from a computer using a printer driver 55 therefore increases printing speed even further but reduces print quality Economode can be selected only from the custom options not from the slider There is also a supplementary custom option that may have an effect on print quality Maximum detail See High quality printing on page 62 NOTE In the Windows driver dialog the rendering resolution for your job is displayed in the Custom Print Quality Options dialog box select Custom options and then Settings In the Mac OS Print dialog it is displayed in the Summary panel You can select print quality options in the following ways e In the Windows driver dialog go to the Paper Quality tab and look at the Print Quality section If you select Standard Options you will see a simple slider with which you can select speed or quality If you select Custom Options you will see the more specific options described above
215. r 36 inches Paper source Printer auto select Paper Type Any Orientation Portrait O Landscape ca Printed on 23 39 x 33 11 inches Show preview before printing Print Quality Standard options Speed Quality Custom options SoNg Rendering Resolution ppi 600 Printing resolution dpi Automatic C Ere Print and scale from Microsoft Office 117 5 Select Features gt Print document on to scale the document to a particular size Alternatively you can scale the document in Project HP Designjet T1200 44in HPGL2 Document Properties SS Advanced Printing Shortcuts Paper Quality Features Color Services Resizing Options Actual size Print document on A of actual size 1 Document Size 216 x 279 mm 100 Printed on 420 x 594 mm Roll Options Disable automatic cutter Remoye top bottom blank areas Crop lines Rotate by 90 degrees Autorotate Accounting Account id Using Excel 118 1 Select the Office Button then Print Select your printer s name then click Close Printer Name 6 HP Desianjet T1200 44in HPGL2 Status Idle Type HP Designjet T1200 44in HPGL2 Where Comment Print range Oal OPage s From Print what ge O Selection O Entire workbook a Active sheet s Table Ignore print areas Chapt
216. r it feeds it in automatically CaN 10 If the leading edge of the paper has a barcode the printer reads and then cuts off the barcode you should remove and discard the cut strip of paper ENWW Load a roll into the printer 43 11 If the leading edge of the paper has no barcode the front panel prompts you to select the paper category and type 29 TIP If you have loaded a paper type whose name does not appear in the paper list see The paper type is not in the driver on page 154 12 If the Printing paper info option is enabled the front panel may ask you to specify the length of the roll See Printing paper info on page 47 13 The printer checks the alignment and measures the width then the front panel prompts you to close the roll cover If the roll is not correctly aligned follow the instructions on the front panel display fey NOTE If you have an unexpected issue at any stage of the paper loading process see The paper cannot be loaded successfully on page 152 Unload a roll Before unloading a roll check whether there is paper on the roll or if the roll is out of paper and follow the appropriate procedure as described below Quick procedure with paper on the roll If there is paper on the roll just open the roll cover and the roll is unloaded automatically oy NOTE When the roll is unloaded in this way no barcode is printed on it so the printer will not know the length of the rol
217. r cord can cause fire or electric shock Replace a damaged power cord with an HP approved power cord Do not allow metal or liquids except those used in HP Cleaning Kits to touch the internal parts of the printer Doing so may cause fire electric shock or other serious hazards Turn off the printer and unplug the power cord from the power outlet in any of the following cases o When placing your hands inside the printer If there is smoke or an unusual smell coming from the printer e If the printer is making an unusual noise not heard during normal operation o A piece of metal or a liquid not part of cleaning and maintenance routines touches internal parts of the printer o During a thunderstorm During a power failure HP Start Up Kit The HP Start Up Kit is the DVD that comes with your printer it contains the printer s software and documentation Using this guide This guide can be downloaded from the HP Knowledge Center see Knowledge Center on page 201 Introduction This chapter provides a brief introduction to the printer and its documentation for new users 2 Chapter 1 Introduction ENWW Use and maintenance These chapters help you carry out normal printer procedures and include the following topics e Installing the software on page 14 e Setting up the printer on page 23 e Personalizing the printer on page 32 e Paper handling on page 38 e Working with two rolls T1300 serie
218. re capable of high speed operation Is there a lot of traffic from other devices on the network If your printer is connected by USB make sure that the USB host controller and the USB hubs used if any are USB 2 0 and check that the USB cables are USB 2 0 certified Did you specify Extended drying time in the front panel Try changing the drying time to Optimal Communication failures between computer and printer 192 Some symptoms are The front panel display does not show the Receiving message when you have sent an image to the printer Your computer displays an error message when you are trying to print Your computer or printer hangs stays idle while communication is taking place Your printed output shows random or inexplicable errors misplaced lines partial graphics etc To solve a communication problem Ensure that you have selected the correct printer in your application see Printing on page 52 Ensure that the printer works correctly when printing from other applications Remember that very large prints may take some time to receive process and print If the printer is connected to a network try using it when connected directly to your computer through a USB cable If your printer is connected to your computer through any other intermediate devices such as switch boxes buffer boxes cable adapters cable converters etc try using it when connected directly to your computer Try another interface
219. re one of the main hazards to electronic products Therefore to prevent damage some precautions are needed when setting up the printer or handling ESD sensitive devices This type of damage may reduce the life expectancy of the device One way to minimize uncontrolled ESDs and therefore reduce this type of damage is by touching any exposed grounded part of the printer mainly metal parts before handling ESD sensitive devices such as the printheads or ink cartridges Additionally to reduce the generation of electrostatic charge in your body try to avoid working in a carpeted area and keep your body movements to a minimum when handling ESD sensitive devices Also avoid working in low humidity environments Ethernet A popular computer networking technology for local area networks Fast Ethernet An Ethernet network capable of transferring data at up to 100 000 000 bits second Fast Ethernet interfaces are capable of negotiating slower speeds when required for compatibility with older Ethernet devices Firmware Software that controls your printer s functionality and is stored semi permanently in the printer it can be updated Gamut 210 Glossary ENWW The range of colors and density values reproducible on an output device such as a printer or monitor Gigabit Ethernet An Ethernet network capable of transferring data at up to 1 000 000 000 bits second Gigabit Ethernet interfaces are capable of negotiating slower speeds when required for c
220. red paper see Paper handling on page 38 and click Continue to resume the job On hold for accounting the job can t be printed because the printer requires all jobs to have an account ID enter the account ID and then click Continue to resume the job 29 TIP To set an account ID see Require account ID T1300 series on page 31 Printing Drying Cutting paper Ejecting page Canceling the job is being canceled but will remain in the printer job queue Deleting the job is being deleted from the printer Printed Canceled the job has been canceled by the printer Canceled by user Empty job the job does not contain anything to print Reactivate a job on hold When the printer puts a job on hold you receive an alert see Alerts on page 195 which explains why the job is on hold Follow the instructions on the screen to remove the hold and continue printing Turn off the job queue 84 To turn off the job queue select the Setup tab then Printer settings gt Job management gt Queue and select Off Chapter 9 Job queue management T790 PS and T1300 series ENWW 10 Color management ENWW Introduction How colors are represented A summary of the color management process Color calibration Color management from printer drivers Color management from printer drivers PostScript printers Color management from the Embedded Web Server T1300 series Color management from the front pane
221. rocess 10 Press OK 11 The front panel displays External hard disk installation in progress Please do not remove the USB disk This process will take a few minutes and will reboot the printer 12 The printer restarts 13 The front panel displays a message in English but you should wait until it displays Ready If you connected the USB cable to the printer without using the front panel first please follow these steps 1 The front panel displays External hard disk detected Press OK to continue with External Hard Disk Installation or Cancel to abort 2 Press OK 3 Go to step 7 above Uninstallation 1 Ensure that the printer is turned on 2 At the front panel press fig then ce then Setup gt External hard disk gt Uninstall external hard disk 3 Choose the Secure Disk Erase SDE level for the external hard disk 4 The front panel displays External hard disk Press OK to continue with External Hard Disk uninstallation or Cancel to abort The printer will restart 5 Press OK 6 The front panel displays External hard disk Remove External Hard Disk 7 Remove the external hard disk 8 The printer restarts Troubleshooting ENWW The use of the external hard disk by any device other than an HP Designjet is not supported and may cause severe damage to the hard disk which is not covered by the warranty If the external hard disk has been previously inserted into a different HP Designjet the front panel display
222. rted If you have difficulty see Cannot insert a printhead on page 183 5 Insert all other printheads that need to be installed and close the carriage lid ENWW Insert a printhead 133 6 Ensure the end of the blue handle catches the wire loop on the near side of the carriage 7 Lower the handle to rest on the carriage cover When all the printheads have been inserted correctly and are accepted by the printer the printer beeps Ea NOTE If the printer does not beep when you insert the printhead and the Replace message appears on the front panel display the printhead may need to be reinserted 8 Close the window 9 The frontpanel display confirms that all printheads are correctly inserted The printer starts checking and preparing the printheads The default routine process when all printheads are changed takes 10 minutes If the printer finds problems in preparing the printheads it takes longer up to 45 minutes For a single printhead insertion the times vary between 2 and 40 134 Chapter 13 Handling ink cartridges and printheads ENWW minutes After all printheads are checked and prepared the printhead realignment procedure runs automatically if paper is loaded see Align the printheads on page 186 10 You are recommended to perform a color calibration after inserting a new printhead See Color calibration on page 86 ENWW Insert a printhead 135 14 Maintaining the printer e Check
223. ry now and then see Color calibration on page 86 In addition you may wish to calibrate immediately before a particularly important print job for which color consistency is vital 2 When printing select the correct color preset for the paper type you are using Color calibration 86 Color calibration enables your printer to produce consistent colors with the particular printheads inks and paper type that you are using and under your particular environmental conditions After color calibration you can expect to get similar prints from any two different printers situated in different geographical locations Some paper types cannot be calibrated For all other paper types calibration should be done in any of the following circumstances e Whenever a printhead is replaced e Whenever a new paper type is introduced that has not yet been calibrated with the current set of printheads e Whenever the environmental conditions temperature and humidity change significantly Chapter 10 Color management ENWW You can check the color calibration status of the currently loaded paper at any time by pressing EE and then on the front panel The status may be one of the following e Recommended the paper has not been calibrated NOTE Whenever you update the printer s firmware the color calibration status of all papers is reset to Recommended e Obsolete the paper has been calibrated but the calibration is now out of date becaus
224. ry storage area for print jobs The Secure Disk Erase facility can completely erase your information from the hard disk to protect it from unauthorized access You can choose to erase particular files or the whole hard disk ENWW Update the software 139 140 Secure Disk Erase provides three different levels of security e Non Secure Fast Erase all pointers to the information are erased The information itself remains on the hard disk until the disk space it occupies is needed for other purposes and it is then overwritten While it remains on the disk it is difficult for most people to access but may be accessed using software designed for the purpose This is the normal method in which files are erased on most computer systems it is the fastest method but the least secure e Secure Fast Erase all pointers to the information are erased and the information itself is also overwritten with a fixed character pattern This method is slower than Non Secure Fast Erase but more secure It may still be possible to access fragments of the erased information by using special tools to detect residual magnetic traces e Secure Sanitizing Erase all pointers to the information are erased and the information itself is repetitively overwritten using an algorithm designed to eliminate any residual traces This is the slowest method but the most secure Secure Sanitizing Erase meets the US Department of Defense 5220 22 m requirements for clearing and s
225. s External hard disk not valid for this machine Power off plug in the correct hard disk and power on again Introduction to the accessories 149 150 If you use an external hard disk with one HP Designjet and then want to connect it to another o If the HP Designjet has already had an external hard disk installed you must uninstall it from the first HP Designjet and then install it on the HP Designjet you want to use o If the HP Designjet has no external hard disk installed the installation process starts and the contents of the external hard disk are deleted The printer s USB device port is incompatible with the external hard disk While the external hard disk is connected the USB device port is disabled it is not recognized by your computer s plug amp play subsystem and you cannot send jobs from your computer to the USB port However the USB host port still works and you can print jobs from a USB flash drive If you require a point to point connection between your computer and printer without network infrastructure please use a standard Ethernet cable and install the driver from the HP Start up Kit DVD in network mode If you later disconnect the external disk drive and resume use of the internal disk drive you will be able to use the USB device port again The external hard disk should not be removed while the printer is on If you remove it the front panel displays the following error message 64 1 01 USB HDD accessor
226. s on page 50 e Printing on page 52 e Web connected printing on page 69 e Job queue management T790 PS and T1300 series on page 77 e Color management on page 85 e Practical printing examples on page 98 e Retrieving printer usage information on page 121 e Handling ink cartridges and printheads on page 125 e Maintaining the printer on page 136 Troubleshooting These chapters help you solve problems that may occur while printing and include the following topics Troubleshooting paper issues on page 151 Troubleshooting printquality issues on page 164 Troubleshooting ink cartridge and printhead issues on page 182 Troubleshooting general printer issues on page 190 Front panel error messages on page 196 Accessories support and specifications These chapters Accessories on page 141 HP Customer Care on page 200 and Printer specifications on page 205 contain reference information including customer care the printer specifications and part numbers for paper types ink supplies and accessories Glossary The Glossary on page 210 contains definitions of printing and HP terms used in this documentation Index In addition to the table of contents there is an alphabetical index to help you to find topics quickly ENWW Using this guide 3 4 Warnings and Cautions The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer from being damaged Foll
227. s specified See Functional specifications on page 206 Polyester film is about ten times more dimensionally stable than paper However using film that is thinner or thicker than HP Matte Film will reduce line length accuracy Set the Print Quality slider to Quality Maintain the room at a steady temperature between 10 and 30 C 50 and 86 F Load the roll of film and let it rest for five minutes before printing 2 a If you are still not satistied try recalibrating the paper advance See Recalibrate the paper advance on page 161 The whole image is blurry or grainy ENWW 1 Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software See View information about the paper on page 46 2 Check that you are printing on the correct side of the paper 3 Check that you are using appropriate print quality settings see Printing on page 52 In some cases you can overcome a print quality problem merely by selecting a higher print quality level For instance if you have set the Print Quality slider to Speed try setting it to Quality If you change the print quality settings you may wish to reprint your job at this point in case the problem has been solved 4 Go to the front panel and press ELH and then EJ to see the printhead alignment status If the status is PENDING you should align the printheads See Align the printheads on page 186 After alignment
228. scceeeeeseeeseneceecseeeeeeseeeeeensaeeeesesseeeecsaeeeecsesseeeneaeees 31 a Personalizing Me printer ss sossnsssssssssoscsesissose ee rE E S EESE ORe EESE 32 Change the language of the front panel display ccceccccceeeceeeeeeseeeeeseeeeeeeeeeeeeteeesenteeeeenses 33 Acc ss the HP DY 28 eesearsecilety seistaconinl sta ptiraceiosneteteoraniicoreraeitateinseihdvaadaneoatontasteseseebteinntunsseeusetirteats 33 Access ihe Embedded Web Server x wessnaangesiinnieienemancnanaeannuaneunien ne Goenaniewem en anntun 33 Change the language of the HP Utility c c icsnecssccecciessannaronnctsederastoneaineddenabedessnannsnacncatseaiuns 34 Change the language of the Embedded Web Server ssccesereeeeseeeeeeeensetenseecertessnseenneeensnes 34 Change the sleep mode setting yivicrorsunesnhnceaier hes nwirerntenercaneauerrbeeGnenonhG nance nae aan 34 Turn the buzzer on and off a ceccucixs soneteseaecheentespiacsnoqusera den saned cath ecqanceqaveee aera irenepaeeibernnaiens 34 Change the front panel display brightness ccccsscceceesceecesneeceseseeeeseseeeeseeseeeseeeeeeesteeeeeeaes 34 Change the units of measurement i324 mneeasuensvsennser enxauel aatavesiuet vuigvinandnesieaahwarhonwiaanidacsennany 35 Ae fh ep UST AE eS TIN Sst acter abetaaclwanezaa skoantaateb eens vane enkipbono a Mlawtioa abnnega i awenibanmenanalons 35 Change the graphic language setting s0 s0ssesnrsoseensaawentadsnnnsoassondonssoeieesotunoetoentasanentnaaer
229. sccessescsesccees 50 The uses of a multiroll printer atsreaneindaanntcnpnteitssad wsaivndaupadatnsigres dawn danquiauenadlaguehinddun sncnaeaiatuwonveravasin 50 How the printer allocates jobs to paper rolls c cccceescccseesceeeeeeeeseeeceeeeaeeceeeseeeseeeeeeesteeesetaees 50 A a 52 Iniel irete Un een en E EE A E E T 53 Print trom a USB flashdrives zsh eni E a a E as rn Ei 53 Print from a computer using the Embedded Web Server or HP Utility T1300 series eeeeeees 54 Print from a computer using a printer driver i incehsssssdvestaicsnedernranneedesahaneendesaniuesnbaassterinajadeinseennsatls 55 Advanced print SEMIN Sy casys sega tea arse ii E E ean E E ERS 55 ENWW 8 Web connected printing sssssisissiassinsacisesssncacdansensiwaxskasaanccscncassaseonnsanannoansssansdncstanswansacmanssass 69 Print remotely with HP Designjet ePrint amp Share c cccceesscccesseeeceneecenseeeeeneeecensseesensseeeeenseess 69 Print by email carte aac anasto EE EE E E O EEE ep EEE E nTEe 69 Print from a smartphone or tablet cacsavnndecs zcurcennneattancnce nevasaauieave neers dacagavs lt dintacitabaverncuaianun oaeerata 70 View and print from the HP Designjet ePrint amp Share website ccssccesesseeesseeeeneeeesneeessneeensees 71 Print from HP Designjet ePrint amp Share using the printer s front panel ccecceceesseeeessceeeeeseeees 73 View and print from other content repositories ccccccessecceesceeeeene
230. so discusses DHCPv6 SLAAC and the impact to DNS and makes some recommendations Using IPSec Your printer supports IPSec However successful IPSec configuration requires advanced network expertise and is beyond the scope of this document For IPSec to work the printer s IPSec configuration must exactly match that of the other devices in your network Any discrepancy will prevent communication with your printer until the configuration is corrected or IPSec is disabled For more information on IPsec configuration download the file IPsec_Admin_Guide pdf from htip www hp com go T790 manuals or htto www hp com go T1300 manuals 16 Chapter 2 Installing the software ENWW Connect a computer to the printer by network Windows The following instructions apply if you intend to print from software applications using a printer driver See Printing on page 52 for alternative ways of printing Before you begin check your equipment e The printer should be set up and on e The Ethernet switch or router should be on and functioning correctly e The printer and the computer should be connected to the network see Connect the printer to your network on page 15 Now you can proceed to install the printer software and connect to your printer Printer software installation 1 Make a note of the printer s IP address from the front panel see Access the Embedded Web Server on page 33 2 Insert the HP Start up Kit DVD into your
231. ss of the outgoing mail server SMTP that will process all e mail messages from the printer If the mail server requires authentication e mail notifications will not work e Printer e mail address each e mail message sent by the printer must include a return address which does not need to be a real functional E mail address but it should be unique so that recipients of the message can identify the printer that sent it Turn e mail notifications on and off In order to receive e mail notifications from the printer you must have configured the e mail server see Turn usage information on and off on page 28 You can turn specific e mail notifications on or off by selecting Notifications from the Setup tab of the Embedded Web Server Turn alerts on and off Windows only Printer alerts warn you when there is a printer problem that you can correct by taking action or when one of your printing jobs changes its status The alerts are displayed by the printer s front panel by the HP Utility by the printer driver and by the Embedded Web Server You can tell the printer which kinds of alerts you would like to see if any To access the alert settings e Select Alert Settings in the Device List page of the HP Utility for Windows e Select Alert Settings in any alert page displayed by the HP Utility for Windows e Right click the system tray icon of the HP Utility for Windows and select Alert Settings You can change the settings in the
232. ssassesnssesassesnsnsansssssenssecnassesassnnsdsenadsensasasdanue 196 The system error log a aotstuinsaxansainnaesuddianetolnjmmnteanscean ro bbcinndieanvedntuenlenesduinualbiucadiwipaciebolabiensenteaie 199 21 HP Customer Care ouisasacisstecessucsstecsceneseinessnncsxcesscesssccoanevesoosceetscasbasetusdusestessdecesececsessesss 200 MOI OI soe e e N RE resign E E E NA 201 HP Professional Services essnee cn ien T aaa E E 201 FIP STAN SUPPO essesi ei e n E E EE E e R Ea EEEE n 202 HP Proactive SUPPOr vcuisvesaneevaressesivcecavseen neds devesaivsuncdeyes abe cacdueacen ducuuae ETEA E REES SEELE EA 202 C stomer sel lik Spel pcaisrensa naria area eae 203 Contact FP SUP DOM el eserini oee e a En psn AE EN EEE EAEE AE E 203 22 Printer specdihicahonS iieseicccsnscenssscsssccssesnessasssicsspandsnesss sontdccnensosaseonsssncssensmeeisnesasiesdsioses 205 Functional specifications geen ate en rere her emer ee anne a rete E e e Terre 206 Physical specifications oz cecsvssssis das scadvahaeaich scant avs halvt secret bal xi can alte Sion becsnreaetese anes dain bg Seg 207 Memory specifications cc scaccosnatadaebasemanancens scbehinanvaniaute lendnnsmoetausansuneets dbase boana tect rodaumoaamne 208 PPS FS SE UC LLU acceded Siemens cz eco ence doves coach oats 208 Ecological specifications ux icinenceateicnstaatectuanaey teacadaen tenn tanned tones eile lacnidena aariannerson tubers saiha toutes 208 Environmental specifications ccsnasaathecstennaeacndtu
233. t a length of 1 39 m 54 61 in if you select Best or Quality in the driver 2 78 m 109 23 in if you select Fast Normal or Speed in the driver If you try to print an image larger than this from these applications the bottom of the image may be clipped To print the whole image try these suggestions ENWW Try using the PostScript printer driver to print your job if you have not already tried it The Windows HP GL 2 and HP RTL driver dialog includes an option called Max application resolution which enables you to print successfully in this situation You will not normally need to change the default setting which is Auto However you can find the option in the Advanced tab under Document Options gt Printer Features Save the file in another format such as TIFF or EPS and open it with another application Use a RIP to print the file The image is clipped 177 Some objects are missing from the printed image Large quantities of data may be necessary to print a high quality large format print job and in some specific workflows there may be issues that can lead to some objects missing from the output Here are some suggestions to help you to avoid this problem e Try using the PostScript printer driver to print your job if you have not already tried it e Select a smaller page size and scale to the desired final page size in the driver or in the front panel e Save the file in another format such as TIFF or EPS and ope
234. t number Serial number Status see Front panel error messages on page 196 Volume of ink it has used Warranty status You can also get most of this information from the HP Utility For an explanation of the printhead status messages see Printhead status messages on page 188 If the warranty status is See warranty note this indicates that non HP ink is being used See the Legal Information document provided with your printer for details of the warranty implications Remove a printhead A CAUTION Make sure the printer wheels are locked the brake lever is pressed down to prevent the printer from moving ENWW About the printheads 129 A CAUTION Printhead replacement must be performed with the printer powered on 1 From the front panel press EE then then Replace printheads Alternatively press ij then then Ink gt Replace printheads 2 The printer moves the carriage into the correct position A CAUTION If the carriage is left in the removal position for more than three minutes without inserting or removing any printheads it tries to move back to its normal position in the right hand end 3 When the carriage has stopped moving the front panel display asks you to open the window 4 Locate the carriage on the right side of the printer 5 Pull the handle up and toward you to release the wire loop 130 Chapter 13 Handling ink cartridges and printheads ENWW 7 This gives you acc
235. t you want on the Web you may find that it has been added to the latest firmware for your printer You can check the firmware release notes for information see Update the firmware on page 138 Printing paper info Enable the Printing paper info option to record the printer s estimate of the remaining roll length paper width and type The information is a combination of barcode and text that is printed on the leading edge of the roll when the paper is unloaded from the printer a MENNT 138 feet 42 1 m of 42 inch 1067 mm Photo Gloss Paper fy NOTE The paper length estimate is available only if the printer registered the amount of paper that was on the roll when you loaded it To provide this information to the printer specify the roll length on the front panel when loading the paper or load a roll that has the paper data barcode printed on it NOTE The barcode and text are printed on the roll only when the loading and unloading processes are started from the front panel s Paper menu NOTE This option can be expected to work only with papers that are completely opaque It may fail with transparent or translucent papers To enable the Printing paper info option go to the front panel and press ij then then Setup gt Printing preferences gt Paper options gt Enable printing paper info fy NOTE Enabling this option slightly changes the paper loading and unloading procedures Move the paper ENWW I
236. te Paper Your paper type selection for matte paper depends on the paper s ink absorption capacity To select a paper category and type first identify if your paper is general purpose or photographic Then select the recommended paper types General purpose paper e For natural tracing papers select paper type Natural Tracing Paper lt 65 g m2 or Natural Tracing Paper gt 65 g m2 depending on the weight of the paper e For thin papers lt 90 g m uncoated papers for example plain paper or bright white paper select paper type Bond and Coated Paper gt Plain Paper e For light coated papers lt 110 g m select paper type Bond and Coated Paper gt HP Coated Paper 154 Chapter 16 Troubleshooting paper issues ENWW e For heavyweight coated papers lt 200 g m select paper type Bond and Coated Paper gt Heavyweight Coated Paper e For cockle free very thick coated papers gt 200 g m select paper type Bond and Coated Paper gt Super Heavyweight Coated Paper Photographic paper For photographic paper select paper type Photo Paper gt Photo Matte Paper Black ink is easily removed when touched This happens when your paper is incompatible with matte black ink To use non matte black ink select paper type Photo Paper gt Photo Gloss Paper After printing the paper has wrinkles or there is too much ink This happens when too much ink is used To use less ink select a thinner category Matte paper categories
237. ter without going through a printer driver e Select PDF only if you are sending a file of that type directly to the printer without going through a printer driver PostScript printers only e Select PostScript only if you are sending a file of that type directly to the printer without going through a printer driver PostScript printers only e Select TIFF only if you are sending a file of that type directly to the printer without going through a printer driver PostScript printers only e Select JPEG only if you are sending a file of that type directly to the printer without going through a printer driver PostScript printers only You can change the graphic language setting from the front panel Press fig then then Setup gt Printing preferences gt Graphics language Select the desired option oy NOTE If the graphic language is set from the HP Utility it overrides the front panel setting 36 Chapter 4 Personalizing the printer ENWW Manage ePrinter security When you have set up Web Services the printer is in unlock mode In unlock mode anyone who knows your printer s email address can print to your printer by just sending a file to it Although HP provides a spam filtering service you should be careful about giving out your printer s email address as everything sent to that address may be printed on your printer If you are the printer administrator you can manage ePrinter security or change your printer status
238. than the page on which you intend to print See also Print with no margins T1300 series on page 63 Print on loaded paper To print a job on whichever paper is loaded in the printer select Any in the Paper Type option of your printer driver e In the Windows driver dialog select the Paper Quality tab then select Any in the Paper Type drop down list e In the Mac OS Print dialog non PostScript printers select the Paper Quality panel then select Any in the Paper Type drop down list e In the Mac OS PostScript Print dialog PostScript printers select the Paper Quality panel then select Any in the Paper Type drop down list E NOTE Any is the default Paper Type selection Rescale a print You can send an image to the printer at a certain size but tell the printer to rescale it to a different size normally larger This may be useful e If your software does not support large formats e If your file is too large for the printer s memory in this case you can reduce the paper size in your software and then scale it up again using the frontpanel option ENWW Advanced print settings 59 You can rescale an image in the following ways e In the Windows driver dialog go to the Features tab and look at the Resizing Options section gt The Print document on option adjusts the image size to the paper size you have selected For example if you have selected ISO A2 as the paper size and you print an A3 sized image
239. the drying time gently pull the sheet out of the printer If the automatic cutter is disabled use the Form feed and cut option in the front panel see Feed and cut the paper on page 49 The paper is cut when the print has been completed By default the printer cuts the paper after the drying time has been completed see Change the drying time on page 48 You can disable the cutter see Turn the automatic cutter on and off on page 48 The cutter does not cut well By default the printer is set to automatically cut the paper after the drying time has been completed If the cutter is turned on but not cutting correctly check that the cutter rail is clean and clear of any obstacles The roll is loose on the spindle The roll may need to be replaced or reloaded Recalibrate the paper advance Accurate paper advance is important to image quality because it is part of controlling the proper placement of dots on the paper If the paper is not advanced the proper distance between printhead passes light or dark bands appear in the print and image grain may increase ENWW The printer displays out of paper when paper is available 161 The printer is calibrated to advance correctly with all the papers appearing in the front panel When you select the type of loaded paper the printer adjusts the rate at which to advance the paper while printing However if you are not satisfied with the default calibration of your paper you may need to
240. the name of your printer Se Idle HP Designjet T1200 44in HPGL2 Print range al O Current side 3 A f 7 Osides p i Z a Enter slide numbers and or slide ranges For example Jj 1 3 5 12 E V Collate Print what Slides ae ey E Color arayscale Orde R Vertical Scale to fit paper Print hidden slides Frame slides High quality Print comments and ink markup Coc cores 2 Select Properties gt Features gt Print document on to scale the document to a particular size s HP Designjet T1200 44in HPGL2 Document Properties Advanced Printing Shortcuts Paper Quality Features Color Services Resizing Options Actual size Print document on Document Size 216 x 279mm Printed on 420 x 594 mm Roll Options Disable automatic cutter Remove top bottom blank areas Crop lines Rotate by 90 degrees Autorotate Accounting Account id ENWW Print and scale from Microsoft Office 115 3 Select the Paper Quality tab then select Paper Source and Paper Type r Paper Options Document size A2 Manual Feed Unloaded Roll 1 Bright White Bond Paper 24 inches Roll 2 Unloaded Paper source Roll 1 v Paper Type x Using Project 1 Se
241. the paper has jammed or you are experiencing problems with color accuracy see Color management on page 85 you may need to align the printheads 186 Chapter 18 Troubleshooting ink cartridge and printhead issues ENWW Ey NOTE If the paper has jammed it is recommended that you reinsert the printheads and initiate the realignment procedure by pressing iJ then then Image Quality Maintenance gt Align printheads A CAUTION Do not use transparent or semi transparent paper to align the printheads Reinsert printheads procedure 1 If the realignment process is running and the wrong paper is loaded press E on the front panel A CAUTION Do not print if the realignment process has been canceled You can restart the alignment by pressing iy then then Image Quality Maintenance gt Align printheads 2 Load the paper you wish to use see Paper handling on page 38 You can use a roll that is at least 610 mm 24 in wide or a cut sheet that is A2 landscape or larger A CAUTION Do not use transparent or semi transparent paper to align the printheads 3 Remove and re insert all the printheads see Remove a printhead on page 129 and Insert a printhead on page 132 This starts the printhead alignment procedure 4 Ensure the window is closed as a strong light source near the printer during printhead realignment can affect alignment wy se eed 5 The process takes about six minutes Wait until the front panel disp
242. the paper on page 46 3 At the printer s front panel press ILE then then select Image Quality Maintenance gt Print diagnostic image It takes about two minutes to print the Image Diagnostics Print 178 Chapter 17 Troubleshooting print quality issues ENWW ENWW The print is divided into two parts both of which test printhead performance e Part 1 top consists of rectangles of pure colors one for each printhead This part represents the print quality that you will get from each color e Part 2 bottom consists of small dashes one for each nozzle on each printhead This part complements the first and aims more specifically to detect how many faulty nozzles each printhead has Please look carefully at the print The names of the colors are shown above the rectangles and in the center of the patterns of dashes C M Y MK PK G C M i TETEE i DEDRETNRES Y MK Eeenzucerenryess SODSEERFESE GYRE t LLET A m o COLETTE First look at the upper part of the print part 1 Each colored rectangle should be a uniform color without any horizontal lines across it Then look at the bottom part of the print part 2 For each individual colored pattern check that most of the dashes are present If you see horizontal lines in part 1 and also missing dashes in part 2 for the same color the printhead responsible needs cleaning However if the rectangles look solid do not worry about just
243. the selected paper type and print quality settings If you have doubts about which color settings to use see Color management on page 85 Vertical lines of different colors 175 5 If the problem consists of color differences between your print and your monitor please follow the instructions in the How to calibrate your monitor section of the HP Color Center At this point you may wish to reprint your job in case the problem has been solved 6 Print the Image Diagnostics Print See The Image Diagnostics Print on page 178 7 Try using the color adjustment options to produce the colors you want See Color adjustment options on page 89 If the problem persists despite all the above actions contact your customer service representative for further support Color accuracy using EPS or PDF images in page layout applications Page layout applications such as Adobe InDesign and QuarkXPress do not support color management of EPS PDF or grayscale files If you have to use such files try to ensure that the EPS PDF or grayscale images are already in the same color space that you intend to use later on in Adobe InDesign or QuarkXPress For instance if your final goal is to print the job in a press that follows the SWOP standard convert the image into SWOP when you create it Colors are fading If you print on instant dry photo paper your prints will fade rapidly If you plan to display the prints for more than two weeks you sho
244. ting any issue you may have but they cannot download any of your files As part of the normal service operation HP performs regular backups of your data These backups are an automated process with only the software processes themselves having access to your dota HP Designjet ePrint amp Share is hosted in a first class data center Physical access to these premises is strictly controlled and restricted Only employees who have a legitimate business need can access the data center All the computers hosting the HP Designjet ePrint amp Share service are protected by a multi tiered firewall all the systems are constantly monitored and intrusion detection tests are run periodically The servers on which your files are stored have additional levels of security and isolation both physical and logical even from other services hosted in the same premises ENWW View and print from other content repositories 75 HP takes security and data privacy very seriously HP will not sell rent or lease your personal information to others You retain full ownership and any intellectual property rights you may have to the files you upload to HP Designjet ePrint amp Share By providing the service HP does not obtain any special ownership or rights to these files In order for HP to be legally capable of making backups of your data and performing certain actions generate a preview etc you grant to HP the right to use the files solely for the p
245. tional standard ISO 12647 2 2004 Amd 1 commercial and specialty offset paper type 1 and 2 gloss or matt coated paper positive plates tone value increase curves A CMY and B K white backing e Coated GRACoL 2006 ISO12647 provides GRACoL proofing and printing on Grade 1 coated paper ISO 12647 2 Paper type 1 e PSO Uncoated ISO12647 ECI is based on the characterization data set FOGRA47L txt applicable to the following reference printing condition according to the international standards ISO 12647 2 2004 and ISO 12647 2 2004 Amd 1 2007 commercial and specialty offset paper type 4 uncoated white paper positive plates tone value increase curves C CMY and D K white backing e PSO LWC Improved ECl is based on the characterization data set FOGRA45L txt applicable to the following reference printing condition according to the international standards ISO 12647 2 2004 and ISO 12647 2 2004 Amd 1 2007 commercial and specialty offset improved LWC paper light weight coating positive plates tone value increase curves B CMY and C K white backing Chapter 10 Color management ENWW Web Coated SWOP 2006 Grade 3 provides SWOP proofing and printing on U S Grade 3 coated publication paper Web Coated SWOP 2006 Grade 5 provides SWOP proofing and printing on U S Grade 5 coated publication paper U S Sheetfed Coated 2 uses specifications designed to produce quality separations using U S inks under the following printing conditi
246. tistics for a job There are two ways to check usage statistics for a particular job Ey NOTE The accuracy of the usage statistics is not guaranteed Accounting statistics with the HP Utility T1300 series 1 Access the HP Utility see Access the HP Utility on page 33 2 Select Job center to view information regarding the most recent jobs 3 Under Windows click on the Accounting link Under Mac OS select Job Accounting and click on the Look Up button Accounting statistics with the Embedded Web Server 1 Access the Embedded Web Server see Access the Embedded Web Server on page 33 2 Goto the Main tab 3 Select History gt Accounting Request accounting data by email 1 Obtain the IP address of the outgoing mail server SMTP from your IT department this is required in order to send email messages 2 Ensure that the outgoing email server is configured to enable relaying of email messages that the printer will send Open your Web browser and connect to the printer s Embedded Web Server Select the Setup tab From the Configuration menu in the left hand column select Date amp Time Ensure that the printer s date and time have been set correctly From the Configuration menu select Email server Enter the IP address of the outgoing mail server SMTP o o D m m S SS Specify an email address for the printer The latter does not need to be a valid email address because the printer will not re
247. to lock mode by visiting the HP ePrint Center at http www hp com go eprintcenter You can also customize your printer s e mail address and manage print jobs from there At your first visit you will need to create an account in the HP ePrint Center Change your printer s email address You can change your printer s email address at the HP ePrint Center ENWW Manage ePrinter security 37 5 Paper handling 38 General advice Load a roll onto the spindle Load a roll into the printer Unload a roll Load a single sheet Unload a single sheet View information about the paper Paper presets Printing paper info Move the paper Maintain paper Change the drying time Turn the automatic cutter on and off Feed and cut the paper Chapter 5 Paper handling ENWW General advice A CAUTION Before starting a paper loading process ensure you have enough room around the printer both in front and behind A CAUTION Make sure the printer wheels are locked the brake lever is pressed down to prevent the printer from moving y A CAUTION All paper must be 280 mm 11 in or longer A4 and letter paper cannot be loaded in landscape orientation TIP For photo paper wear cotton gloves to avoid transferring oils onto the paper 4 photo pap g g pap A CAUTION Keep the basket closed throughout the loading process ENWW General advice 39 Load a roll onto the spindle
248. tomatic 2 EET 4 Choose whatever Document Size and Print Quality you want to use If you want to define a new custom paper size press the Custom button Custom Paper Size 21x The custom paper size you have just defined will not become available for selection until you have exited and re entered the Printing Preferences Properties M Name Custom Saye M Paper Size Units Width 8 50 Inches 3 00 44 25 Lenath 11 00 C Milimeters 5 Select the Features tab and then Autorotate HP Designjet T1200 44in HPGL2 Document Properties ae pu Advanced Printing Shortcuts Paper Quality Features Color Services Resizing Options Actual size O Print document on actual size Printed on 297 x 210 mm Roll Options Disable automatic cutter Remove top bottom blank areas Crop lines Rotate by 90 degree Autorotate Roll width From printer Accounting Account id Cancel 100 Chapter 11 Practical printing examples ENWW 6 Click OK and check that the print preview in the Print dialog box seems correct Print Printer Name HP Designjet T1200 44in HPGL2 Properties Status Ready Comments and Forms Type HP Designjet T1200 44in HPGL2 Document and Stamps bd Print Range Preview al a i Current view Curent page Pages from i 198 edanen
249. uld laminate them to achieve longer life Prints on swellable coated papers will fade much less rapidly However lamination will increase the life of prints depending on the type of lamination with all paper types For more information consult your laminate provider The image is incomplete clipped at the bottom 176 e Did you press before all the data were received by the printer If so you have ended the data transmission and will have to print the page again e The I O timeout setting may be too short This setting determines how long the printer waits for the computer to send more data before deciding that the job is finished From the front panel increase the I O timeout setting to a longer period and then send the print again Press Jig then then Setup gt Connectivity gt Advanced gt Select I O timeout e There may be a communications problem between your computer and the printer Check your USB or network cable e Check to make sure that your software settings are correct for your current page size for example long axis prints e If you are using network software make sure it has not timed out Chapter 17 Troubleshooting print quality issues ENWW The image is clipped Clipping normally indicates a discrepancy between the actual printable area on the loaded paper and the printable area as understood by your software You can often identify this kind of problem before printing by previewing your print see Pr
250. ur printer and complete the installation later if you prefer To do so check the box marked I want to connect my printer after completing the setup wizard 8 When prompted to do so connect your computer to the printer with a certified USB cable Ensure that the printer is turned on 9 The printer drivers and the HP Utility are installed 2 TIP If you would like to share the printer with other people connected to your network press the Printer Properties button in the Ready to Install window set Printer Name to the name under which the printer will be shared then set Shared to Yes Printer sharing considerations 18 e Any other users sharing your directly connected printer will be able to send print jobs but will not be able to receive information from the printer which affects alerts status reports paper management administration and troubleshooting e Any other users sharing your directly connected printer will be unable to use the printer s own print preview facility although the application s print preview will still be available See Preview a print on page 61 6 TIP The best way to share the printer over a network is to connect the printer not to any computer but to the network See Connect a computer to the printer by network Windows on page 17 Chapter 2 Installing the software ENWW Uninstall the printer software Windows 1 Insert the HP Start up Kit DVD into your DVD drive I
251. urposes of providing the HP Designjet ePrint amp Share service Before you log off from your computer check that all pending uploads to your Online History have been submitted or cancelled Otherwise they could be uploaded by another user of the same computer For the latest information see http www hp com go eprintandshare 76 Chapter 8 Web connected printing ENWW 9 Job queve management T790 PS and T1300 series e Introduction e The job queue in the front panel T790 PS and T1300 series e The job queue in the Embedded Web Server or HP Utility T1300 series ENWW 77 Introduction The job queue management options described in this chapter are available for the following printers e 11300 series all options in this chapter e 1790 PS front panel options only e 1790 no job queue management The job queue in the front panel T790 PS and T1300 series To see the job queue on the front panel press Ea on the home screen Job queue page The job queue page shows all jobs that are available in the job queue It includes jobs that are being received parsed rendered printed and already printed Each line shows the name of the job and its status For more information on a particular job including a preview of the job press the line showing the job Jobs that cannot be completed for any reason appear at the top of the queue Job preview The printer generates a JPEG file for each incoming job which can
252. us lines 169 edges darker than expected 174 edges stepped or not sharp 174 general 166 graininess 171 horizontal lines 167 inaccurate line lengths 171 ink marks 172 line thickness 168 misaligned colors 169 paper not flat 172 scratching 172 scuffing 172 stepped lines 168 vertical lines of different colors 175 white spots 175 wizard 166 printer does not print 191 printer models 4 printer software 10 Mac OS uninstall 22 Windows uninstall 19 printer status 137 printer will not start 191 printer s main components 6 printer s main features 4 printhead about 129 align 186 cannot insert 183 clean purge 184 insert 132 order 142 remove 129 replace reseat 183 specification 206 status 129 status messages 188 printhead cleaner specification 206 printhead drop detector clean 184 printing 52 printing resolutions 206 Proactive Support 202 project print 101 protect a roll T1300 67 Q quality high 62 R rear view 7 remote printing set preferences 26 rendering intent 95 rescale a print 59 roll paper load 41 spindle load 40 unload 44 roll protection T1300 67 roll switching options T1300 27 S safety precautions 2 scale a print 59 scratched prints 172 scuffed prints 172 secure disk erase 139 security 30 ePrint amp Share 75 sheet paper load 45 unload 46 sleep mode wait time 34 slow printing 192 smartphone 70 software 10 software update 139 specifications acoustic 208 ecological 208 environmental
253. uts the remote printing function on hold If you want to resume using it you just need to re enable it in the same menu No more setup steps are required at the HP ePrint Center website or in HP Designjet ePrint amp Share If you want to disable remote printing permanently select Disable permanently which erases your printer from your HP ePrint Center account To use remote printing again you will need to set it up again from scratch see Set up your Web connected printer on page 24 a7 NOTE You can prevent non administrators from changing these options by setting an administrator password in the Embedded Web Server Setup gt Security Require account ID T1300 series If you want to keep records of printer usage by different user accounts you can set your printer to require an account ID for each job e inthe HP Utility for Windows select Settings gt Accounting gt Require account ID e In the HP Utility for Mac OS select Configuration gt Printer Settings gt Configure Printer Settings gt Accounting gt Require account ID If this setting is turned on the account ID field will be mandatory and jobs with no account ID will be kept on hold for accounting The account ID can be set in the printer driver when sending the job If the job is set on hold for accounting by the printer you can introduce the account ID in the HP Utility by going to the Job Center gt Job Queue and clicking the job that is on hold A
254. ve an ink cartridge 127 Insert an ink cartridge 1 2 4 5 6 Before removing the cartridge from its wrapping shake it vigorously Unwrap the new ink cartridge find the label identifying the ink color Check that the letter or letters in these illustrations M for magenta marking the empty slot matches the letter or letters on the cartridge label Insert the ink cartridge into its slot Push the cartridge into the slot until it snaps into position You should hear a beep and see confirmation that the cartridge has been inserted If you have difficulty see Cannot insert an ink cartridge on page 183 When all cartridges have been inserted close the cover The front panel display confirms that all cartridges have been correctly inserted 128 Chapter 13 Handling ink cartridges and printheads ENWW About the printheads The printheads are connected to the ink cartridges and jet ink onto the paper CAUTION Observe precautions when handling printheads because they are ESD sensitive devices see the Glossary on page 210 Avoid touching pins leads and circuitry Check the printhead status The printer automatically checks and services the printheads after each print Follow the steps below to get more information on your printheads 1 From the front panel press then then the printhead on which you want information p p sy p y 2 The front panel displays Colors Product name Produc
255. wrong paper type 155 paper You can manually resume the job forcing it to print on a paper other than the one originally specified otherwise it will stay on hold Which criteria are used to decide on which roll a job will be printed When a user sends a job the desired paper type can be set in the driver or in the Embedded Web Server The printer will print the job on a roll of paper of the chosen paper type that is large enough to print the drawing without clipping If there is more than one roll on which the job could be printed meeting all the criteria the roll will be chosen according to your preferences These can be set from the front panel see Roll switching options on page 27 When is a job put on hold for paper If the paper mismatch action is set to Put job on hold see Paper mismatch action on page 26 a job is put on hold for paper in the following cases e The paper type that has been selected by the user is not currently loaded on the specified roll or on either of the rolls if no roll has been specified e The paper type that has been selected by the user is loaded on the specified roll but the drawing is too large to fit on the roll or on either of the rolls if no roll has been specified If load a new roll of paper will jobs that were on hold for paper be automatically printed Yes Every time a new roll of paper is loaded the printer will check if there are any jobs on hold for paper that could
256. y Default Submit the job from the same computer that stores the files Use the latest version wser lad diracths tn tha nrintar withaut a nra Press the Add files button or Choose File Add another file to choose the files from your computer that you want to print The files must be in one of the following formats e PDF PostScript printers only PostScript PostScript printers only e _ TIFF PostScript printers only e JPEG PostScript printers only e HP GL 2 e RIL Ey NOTE When you print to a file the file should be in one of the above formats but its name may have an extension such as plt or prn If the files are not in one of these formats they will not be printed successfully If the jobs have been generated with the appropriate settings such as page size rotation resizing and number of copies you can just press the Print button and the project will be sent to the printer If you need to specify printing settings go to the Job settings section and select the options you need Each option has explanatory text on the right so that you can understand the behavior of each setting Remember that if you leave the setting as Default the setting saved in the job will be used If the job contains no setting the setting in the printer will be used Using printer emulation Printer emulation can be requested by selecting Advanced settings gt Color gt Color management gt Printer emulation You ca
257. y disconnected Please reconnect it and restart the printer If you turn on the printer while the external hard disk is not connected the same message is displayed If the external hard disk is lost or broken you must reconfigure the printer to use the internal hard disk Turn on the printer Wait until you see all of the fixed icons at the left and right of the front panel displayed simultaneously Then press three icons in the correct sequence fA then fy then EE The front panel displays Machine configured to use external hard disk Do you want to revert the configuration to internal hard disk Press OK to continue Press OK The front panel displays Machine reconfigured to use internal hard disk Press OK to reboot the machine Press OK The printer restarts and you can then use the printer with its internal hard drive Chapter 15 Accessories ENWW 16 Troubleshooting paper issues ENWW The paper cannot be loaded successfully The paper type is not in the driver The printer printed on the wrong paper type An on hold for paper message T1300 series The roll paper will not advance The paper has jammed A strip stays on the output tray and generates jams The printer displays out of paper when paper is available Prints do not fall neatly into the basket The sheet stays in the printer when the print has been completed The paper is cut when the print has been completed
258. you have chosen some non default settings and expect to reuse the same group of settings in the future you can save them all under a single name from the Manage presets tab and recall them using that name later Print from a computer using a printer driver This is the traditional way of printing from a computer The correct printer driver must be installed on the computer see Installing the software on page 14 and the computer must be connected to the printer by network or USB cable When the printer driver has been installed and the computer is connected to the printer you can print from a software application by using the application s own Print command and selecting the correct printer Advanced print settings The rest of this chapter explains the various print settings that you can use when printing with a printer driver the Embedded Web Server or the HP Utility These methods offer a relatively large number of settings in order to satisfy all requirements 2 TIP In general you are recommended to use the default settings unless you know that they do not meet your requirements TIP If you intend to reuse a particular group of settings repeatedly you can save those settings under a name of your own choice and recall them later A saved group of settings is known as a quick set in the Windows printer driver and as a preset in the Embedded Web Server Select print quality ENWW The printer has various print

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