User Manual - Security Systems Group
Contents
1. nual TT i ee User M PT _ i a RISC Creating Security Solutions g Y With Cave SUTTIT e Sa A TEAN zi s j KA 4 fi riscogroup com RISCe Creating Security Solutions g y With Cave RISCE Agility User Manual Creating Security Solutions 9 y Wik Cove Important Notice This guide is delivered subject to the following conditions and restrictions This guide contains proprietary information belonging to RISCO Group Such information is supplied solely for the purpose of assisting explicitly and properly authorized users of the system No part of its contents may be used for any other purpose disclosed to any person or firm or reproduced by any means electronic or mechanical without the express prior written permission of RISCO Group The information contained herein is for the purpose of illustration and reference only Information in this document is subject to change without notice Corporate and individual names and data used in examples herein belong to their respective owners CE All rights reserved O 2010 RISCO Group March 2010 Page 2 RISCE Agility User Manual Creating Security Solutions Table of Contents Chapter 1 TMtro ducU Oi sest i es devete dopada E E E E toga vita 5 RE ITA CATO E E E pt A E OVER POJAS E E 5 TZAZ ATC O E nanii NEA aE 6 User Operan TOO S suspire E rer eer2. Creating Security Solutions Agility User Manual Appendix C Event Log Messages Cancel Alarm P x Cancel alarm event has occurred from partition X A valid user function is entered to reset the alarm after the defined Abort alarm time Confirmed alarm occurred in partition Y Page 40 RISC MK a Enter program Entering installer programming from keypad or configuration freee Po NN The zone was left open at the end of the exit time Exit program Exiting installer programming from keypad or configuration NOTT Trouble in foil Day zone no XX Gas Rst Zn xx Gas natural gas alert restored from zone XX defined as a gas detector GSM IP OK IP connection OK GSM IP Trouble IP address is incorrect GSM Mdl comm OK Communication between the GSM GPRS Module and the Agility is OK PUK code required Page 41 Agility User Manual RISCE ke eee nip H Temp rst Zn xx High temperature alert restored from zone XX defined as a temperature detector High Temp Zn xx High temperature alert from zone XX defined as a temperature detector IO Lost Restore The Agility received a signal from I O module after it has been regarded as lost L Temp rst Zn xx Low temperature alert restored from zone XX defined as a temperature detector Low ine Zn xx Low temperature alert from zone XX defined as a temperature detector Main Main AC restore restore AC power restore on main panel Agility User Manual Page 42 RISC AE
3. y y Agility User Manual Operation Advanced Prepaid SIM Check Credit Use this function to receive information by SMS or Voice of the credit level in your prepaid SIM card For more information refer to your installer Advanced Prepaid SIM Reset SIM After charging a prepaid SIM card the user has to reset the SIM Expire Time manually The time duration for expiration is defined by your installer Advanced Restore Alarm The user must approve an alarm that occurred in the system After disarming an alarm an Alarm Memory Display will appear on the screen Advanced Restore Trouble If defined by your installer use this option to reset a trouble condition after it has been corrected Advanced Siren TMP Mute Used to silence an alarm initiated by a tamper from a siren for 20 minutes Use this option when replacing the siren battery Advanced View IP Address Use this option to view the IP address of the Agility Advanced gt CS Connect Enables to establish communication with the configuration software at a predefined location through IP or GPRS Advanced gt Exit Entry Beeps Enables to control the exit entry beeps of the current keypad Follow Me Define Used to define Follow Me destinations phone number or Email address according to its type Voice message SMS or E mail Test FM Used to test Follow Me reporting Codes Tags Use this menu to set tags and user codes in the system For detailed informa
4. 3 For Stay Arming with no entry delay press the key for two seconds Advanced Operations Quick Operation High Security Mode Away Arming Select partition Partition 1 2 3 Select partition ODE O and O and press a a press proximity tag Stay Arming Select partition Partition 1 2 3 Select partition and and press a followed by code or followed by code or a pe proximity tag Partition 1 2 3 sea Select partition DE G and press followed by the Disarm code or the proximity tag Panic alarm Service D call Press both keys simultaneously 4 Fire Alarm Press 4 simultaneously for 2 seconds Page 35 RISC Creating Security Solutions 9 y Wh Car Quick Operation High Security Mode Emergency Medical ie Press ej simultaneously for 2 seconds System Chime l4 ee Press the button for 2 seconds Main Unit Speaker Volume Agility User Manual Press the button for 2 seconds Select the volume level O No sound 4 Full volume 1 j t 4 to save your selection Set keypad LCD 6 contrast Press NA for 2 seconds Use the keys to adjust the keypad s display contrast and Output Control Press button A B C 2 Press button O for 2 O Oir 2 seconds seconds followed by code or proximity tag View System Status Only LCD display Short press on Short presson LCD display S7 followed by code or proximity 7 tag Long
5. UOOFF UO No 1234UOOFF1 Change FM number Code FMPHONE FM serial number 1234FMPHONE 3 NEW New Phone No NEW0529692345 Get system status Code ST 1234ST Get last alarm Code AL 1234AL memory Get SIM credit level Code CR 1234CR for prepaid cards Page 21 RISCE Creating Security Solutions 3 VA Oa Agility User Manual Notes SMS commands can be sent from any mobile phone or from an SMS website Command words are not case sensitive A separator between command words is not required although it is accepted SMS Confirmation Message A confirmation message following a SMS operation is sent to the user upon request by adding the letters RP at the end of the SMS messages listed below Example 1234 A RP A confirmation message following an arming operation will be sent to the user Confirmation or Fail operation messages can be assigned to the actions of arming disarming bypassing activating outputs or changing follow me definitions Page 22 RISCE Creating Security Solutions 9 y WER Care Chapter 4 User Functions and Settings The functions and settings explained in this chapter can only be performed via your keypad and the Configuration Software This chapter refers to these functions and settings as performed via the keypad Refer to the Configuration Software manual for more information regarding how these functions and settings are performed via the Configuration Software When using the
6. 38 PAV ATCC Operi ON sessa A a 38 OPUS LED Duzzer I CAO ON ea A A 39 Gane me Remote Control TIN Code nrerin a O 39 Appendix C Event Log Messages snis a a 40 Page 4 RISCE Creating Security Solutions 3 y With Care Agility User Manual Chapter 1 Introduction Congratulations on your purchase of Agility RISCO Group s Flexible Wireless Security System The Agility has been specifically designed to meet a wide range of security safety and home automation needs for many residential and commercial applications Agility is designed to recognize abnormal conditions and inform the system of the status of any protected door window hallway room or area Status information is presented visually or verbally It supports the capabilities of communicating with a Central Monitoring Station or to your mobile phone using friendly and easy to understand verbal messages as well as SMS or E mail messages This manual describes how to operate your system It will guide you through programming instructions for main system features as well as basic arming and disarming commands for the system 1 1 Main Features Up to 32 wireless zones 1 way or 2 way wireless detectors 4 optional wired zones only with I O expander 2 32 User codes Grand Master code 4 fixed authority levels for user Proximity tag for each user 3 partitions 3 wireless keypads 1 way or 2 way 3 wireless sirens int
7. Backup Battery Sealed Lead Acid Battery 6V 3 2Ah Battery Dimensions HxWxD 67mm x 134mm x 34mm Internal Siren intensity 90 dBA o lm Operating Temperature 10 C to 40 C 14 F to 104 F Storage temperature 20 C to 60 C 4 F to 140 F Physical Characteristics Dimension HxWxD 268 5 mm x 219 5 mm x 64 mm 10 57 x 8 64 x 2 52 inch Weight Without battery 1 31Kg Full configuration Wireless Characteristics RF immunity According to EN 50130 4 Frequency 868 65 MHz or 433 92 MHz Page 33 RISCE Agility User Manual Creating Security Solutions 9 d W Care Chapter 6 EN 50131 Compliance Compliance Statement Hereby RISCO Group declares that the Agility series of central units and accessories are designed to comply with EN50131 1 EN50131 3 Grade 2 EN50130 5 Environmental class II EN50131 6 Type A UK PD 6662 2004 ACPO DD243 2004 Police Possible logical keys calculations Logical codes are codes typed in the wireless keypad to allow level 2 users and level 3 installer access All code lengths are 4 digits long 0 9 can be used for each digit There are no disallowed codes all codes from 0001 to 9999 are acceptable Invalid codes cannot be created since after 4 digits have been typed Enter is automatic Codes rejection occurs only when trying to create a code that does not exist Possible physical keys calculations Physical keys are
8. Button Wristband _ Keypads Remote Keyfobs Panic with proximity Control Transmitter tags Input Output Expander Module Page 6 RISCE Creating Security Solutions 3 y With Care Agility User Manual 1 3 User Operating Tools The Agility system can be operated using several devices some of which have been designed as bi directional If you have purchased a bi directional device your system is capable of sending a return reply status indication from the panel to the device for each command that is sent to it Depending on your purchase you can operate your system via the following 2 Way 8 Button Remote Control Using the bi directional 8 button remote control you can arm disarm send a panic alarm activate outputs and more Being bi directional the remote control receives a reply status indication via its 3 colored LEDs and internal buzzer siren from the panel for each command that it has sent to the panel For higher security commands can be defined to be activated with a 4 digit PIN code Agility 2 Way Wireless Keypad Using the bi directional wireless keypad you can program and operate your system according to your needs Being bi directional the keypad receives a reply status indication from the panel for each command that it has sent to the panel To use functions of the keypad you can use a code or a proximity tag 4 Button Key fob Using the 4 button key fob you can arm disarm send a panic alarm and
9. User Codes Agility User Manual The user assigned the Grand Master authority level can change all user codes but cannot view the digits in the user code fields Users with other authority levels can only change their own codes The system must be disarmed in order to set or change user codes To set change a user code 1 Press Ond 2 Enter your code 7 3 Using the arrow keys scroll to the option Codes Tags and press Note If you enter a wrong user code the keypad produces 3 short beeps and the Wrong Code Please Try Again message will be heard Press OO quickly and re enter the above sequence correctly 4 Scroll to User Codes and press 42 5 You will see the option New Change Press 6 Using the arrows scroll to select the User Index number to which you want to O assign a user code and press I Note In the Agility system the User Index number is from 00 to 32 where 00 belongs to the Grand Master 7 Enter the new code and then re enter the code If successful a single confirmation beep is sounded if not 3 quick error beeps are sounded 8 Repeat the above steps for additional codes until you have completed your list Deleting User Codes At times you may want to completely delete a user code Note that it is impossible to delete the Master Code although it can be changed The system must be disarmed in order to delete user codes To set change a user code 1 Follow steps 1 4 of the previous proc
10. delivery any product not meeting the specifications Seller makes no other warranty expressed or implied and makes no warranty of merchantability or of fitness for any particular purpose In no case shall seller be liable for any consequential or incidental damages for breach of this or any other warranty expressed or implied or upon any other basis of liability whatsoever Seller s obligation under this warranty shall not include any transportation charges or costs of installation or any liability for direct indirect or consequential damages or delay Seller does not represent that its product may not be compromised or circumvented that the product will prevent any personal injury or property loss by burglary robbery fire or otherwise or that the product will in all cases provide adequate warning or protection Buyer understands that a properly installed and maintained alarm may only reduce the risk of burglary robbery or fire without warning but is not insurance or a guaranty that such event will not occur or that there will be no personal injury or property loss as a result thereof Consequently seller shall have no liability for any personal injury property damage or loss based on a claim that the product fails to give warning However if seller is held liable whether directly or indirectly for any loss or damage arising under this limited warranty or otherwise regardless of cause or origin seller s maximum liability shall not exc
11. duress alarm to the Central Station To do so you must use a special duress code which when used will disarm the system in the regular manner while simultaneously transmitting the duress alarm Confer with your installer which of the user s codes is defined as a duress code Note Under no circumstances must the duress code be used haphazardly or without reason Central Stations along with Police Departments treat duress codes very seriously and take immediate action Disarming after an Alarm When silencing an alarm the system goes into a disarm state After the system is disarmed the sirens will sound 4 siren chirps indicated that an alarm occurred in the o S system On the keypad press for 2 seconds in order to view information about the last alarm If an Entry door is opened prior to disarming the system the following voice announcement message will be heard Alarm occurred in the system Press the key will indicate the cause of the alarm Page 15 RISC Creating Security Solutions Agility User Manual Note If an alarm occurred in the system it is recommended to leave the premises Only after police investigation should you consider that the burglar is no longer on your premises and you can re enter In special cases if programmed by your installer arming the system after an alarm might reguire a technician code For more information refer to your installer Your installer can defin
12. implemented in the Wireless Remote Controls It is assumed only a user can have remote controls so having a physical key is considered as access level 2 Each remote control has an identification code of 24 bit so the number of options is 22A For a remote control to operate with the Agility a write process must be made after which the keypad is registered with the panel A valid remote control is one Learned by the panel and allows Arm Disarm A non valid remote control is one not Learned by the panel and does not allow Arm Disarm Page 34 RISCE Creating Security Solutions 3 y With Care Agility User Manual Appendix A Keypad User Operations The following section details the user operations from the 2 way wireless keypad User operation can be defined to be activated by a quick mode or high security mode that requires the use of a code or proximity tag In the high security mode the proximity tag can be used as a substitute for inserting a user code when the display prompts to Insert a code Common Operations Quick Operation High Security Mode Press Press followed by code or proximity tag Stay Arm Press a Press aq followed by code or proximity tag Full Disarm A Press rw followed by code or proximity tag 1 Consult your installer for the operations defined with a code 2 For optimal use of the proximity tag use it from a distance of 1 2 cm 0 4 0 7 from the center of the keypad s door
13. occurrence or user s keypad operations the Agility can announce various local messages to residents SMS Messaging Using the GSM GPRS Module the system can send predefined SMS event messages to a remote Follow Me FM telephone number informing you of the status of the security system and certain events that occurred in the system For example Security System 30 11 2005 10 10 Intruder alarm Partition 1 Entrance Email Messaging Using the Agility IP Module the system can send event messages by Email to predefined e mail addresses informing you of the status of the security system and certain events that occurred in the system For example Subject Alarm Security Message Intruder Alarm System Name John s Residence Event Fire Alarm Zone 5 Entrance door Time 01 April 2008 16 12 Partition Partition 1 First floor Service Contact Monitoring Station 01 03 5676778 Page 9 RISCe Creating Security Solutions 9 y Wik Cove Sound Indications Agility User Manual In addition to the visual indications provided by the Agility s LEDs your system produces audible notification after certain events Condition Intrusion alarm Fire alarm Exit delay Entry delay Confirm operation Reject operation Arm Disarm squawk Description Continues rapid beeping Staggered rapid beeping Slow buzzer beeps until the Exit Delay time period expires Slow buzzer beeps until the Entry Delay time period expires A
14. R Care Agility User Manual Force Arming Force arming arms the system regardless of open zones Your installer must enable this option Note Force arming the system results in leaving part of the system unsecured Arming with troubles in the System If required and defined by your installer all troubles in the system should be confirmed to enable the arming operation while performing arming from the wireless keypad When trying to arm the system with troubles the display will show a System Troubles message Press the P key to view the troubles in the system Scroll down the troubles list to view all troubles in the system To enable one time arming from the keypad 1 Press and enter your user code to access the user menu 2 Go to Activities gt Bypass Trouble 3 The following question will appear Bypass troubles Are you sure N Using the a key change to Y and press to confirm 4 Press to return to main display and perform the arming operation again Page 13 RISCE Creating Security Solutions 9 d Wik Care Agility User Manual 2 2 Disarming your system Disarming your system causes the detectors not to trigger an alarm when violated When you enter the premises the Entry Delay begins to count down You must disarm the system within the Entry Delay time to prevent the system from triggering an alarm The disarming operation will be followed by a local message announ
15. RAN Police panic alarm from remote control YY Remote Remote programs The system has been The system has been programmed from the configuration software _ from the configuration software Remote stay P y The system has been armed in STAY mode from the configuration software Siren y Lost Rst The Agility received a signal from siren Y after it has been regarded as lost Tamper alarm restore on zone no XK Agility User Manual Tamper rs Zn xx Tamper alarm restore on zone no XX Tamper rst KP y Keypad Y tamper restore Tamper Siren y Tamper alarm from wireless siren Y Page 43 RISCE ke eee aai Agility User Manual remote programming from the configuration software Zone trouble event restore from zone XX Page 44 O Agility User Manual R SCO Creating Security Solutions 9 Y Wik Care Notes O RI SCO Agility User Manual Creating Security Solutions 9 y WER Care Notes FCC Note This eguipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This eguipment generates uses and can radiate radio freguency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular install
16. activate outputs Remote Phone Operation Using any remote touch tone phone you can perform remote operations such as arming disarming listening in and talking to the premises and more The system can also provide audible information such as event occurrences and the status of your system SMS If your system is equipped with a GSM GPRS module it can provide information about the system such as event occurrences by SMS You can also operate the system using SMS commands for arming and disarming the system and more Configuration Software RISCO Group s Configuration Software enables the installer to program the system and operate the system locally or remotely Web Browser Using the web you can perform a variety of operations on your system such as arming disarming output activation receive status information and viewing event logs This feature will be available in future versions of Agility Page 7 RISCE Creating Security Solutions 9 y W Cove 1 4 Status Indications LED Indicators The LED indicators provide typical system indications as discussed below Some indicators have additional functions which are explained later on Power LED Green The Power LED indicates system operation Agility User Manual Condition Description On Power OK Rapid flash Indicates AC trouble Slow flash Indicates low battery trouble Arm Alarm LED amp Red Condition Description On System armed Rapid flas
17. anceniuceseneoscatinesndcosancseedememnsapunnasecoavanieionessevasnumacsiaceteaoeduas 20 SZ ME OC raO severne E EE EAAS 21 OM Remote CONO Reem ere ere ere reer Sri er NE PAUN ree ere rr tre ore reer 21 OMS Cotfirma nor Message avarska biti vojna ate dG rok GAJA ve Ko SANA Ajak ri 22 Chapter 4 User Functions and Serene iaas scssacis conics coc vaset cas scedsaseucasssenedssucsusant eeccsstbosacudaceeseauienieaaa 23 BN LI SIE IC O ater tance eto E A oa N EE canst Rouen tence anaes E PARA DOE 23 AD Proximity TABS xiwssascdeccesseseieateasanerdusviveesnstivessasenued NEST Eaa ESSERNE Ee ENEE Sea Raas 25 Ao Del nine Folow Me DESUnNati OD serierne nia 26 LA o PGC U6 A 0 ee Cee eee ere emer a ne ee ee ee re ree 27 A IN ACT KEY atc ciate E sat ONAKO NEBO G 28 46 Complete Menu of User Functions sa2sxcsascainteescquactsateaae dade keto a Na ie 30 RISCE Agility User Manual Creating Security Solutions Chapter 5 System Specta S ss srce sene evtastegv njekooo E sean cisesteceuinsenestentoican 33 Chapter o EIN 5013 LC omp natn urania e E a N 34 Appendix A Keypad User OperationS sssssssesssesssososssssassesssonisesanuserssssissorssssosuossninsouassssressissssoesess 35 Common Oera ON ena E E SRR 35 Advanced Operi ons scissa i E NEEE ES EE 35 LEDS Tadica oaa E EP A 37 Appendix B Remote Control User Operations essesesesesssessesorossesescsossesosoesesesoseesosoesosossesesesessesosossess 38 Seo aE e T E 1S E E ea acca E E E E E E an aerate ene
18. ation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures a Reorient or relocate the receiving antenna b Increase the separation between the equipment and receiver c Connect the equipment to an outlet on a circuit different from that to which the receiver is connected d Consult the dealer or an experienced radio TV technician FCC Warning The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment Such modifications could void the user s authority to operate the equipment FCC ID JE4AGILITY Valid for P N RW132V441ENA IC 6564A AGILITY Valid for P N RW132V441ENA RISCO Group Limited Warranty RISCO Group and its subsidiaries and affiliates Seller warrants its products to be free from defects in materials and workmanship under normal use for 24 months from the date of production Because Seller does not install or connect the product and because the product may be used in conjunction with products not manufactured by the Seller Seller cannot guarantee the performance of the security system which uses this product Seller s obligation and liability under this warranty is expressly limited to repairing and replacing at Seller s option within a reasonable time after the date of
19. cement if defined Note If an alarm occurred in the system it is recommended to leave the premises Only after police investigation should you consider that the burglar is no longer on your premises and you can re enter In special cases if programmed by your installer arming the system after an alarm might require a technician code For more information refer to your installer Your Agility offers the following kinds of disarming System disarming Disarming deactivates the partitions assigned to the specified user code To disarm using Procedure for Disarming Quick mode disarmed High security mode Press s followed by code or proximity tag Press the button All partitions assigned to the button will be disarmed e Send SMS Code D example 1234D Page 14 RISCE Agility User Manual Creating Security Solutions Partition disarming To disarm using Procedure for Partition Disarming Partition disarming enables you to disarm individual partitions within an armed system Ouick mode High security mode OOO gt gt code or proximity tag Press the button All partitions assigned to the button will be disarmed e Send SMS Code D Partition 1 2 or 3 Example 1234D1 Fore more 4 information refer to page 21 Duress disarming If you are ever coerced into disarming your system you can comply with the intruder s wishes while sending a silent
20. ds approach the proximity tag at a distance of 1 to 2 cm from the keypad s keys A confirmation message will be displayed 4 3 Defining Follow Me Destinations In the case of an alarm or event the system can initiate a phone call to a designated telephone send a SMS or send an E mail and employ unique tones or messages to express the active event To enter edit a Follow Me number Press Enter your user code Scroll the menu using the arrow keys to the option Follow Me and press Select the Follow Me index number you want to edit and press GN Press to enter the Define menu Enter the phone number including the area code if required or an e mail Up to 32 digits can be included in the phone number aS SME 2 we address as requested on the screen and press 7 If required include the special functions described below to achieve the related effect You can press the or a keys to toggle to the required character Page 26 RISCE Agility User Manual Creating Security Solutions Function Results Stop dialing and wait for a new dial tone W Wait a fixed period before continuing j Send the DTMF gt character Send the DTMF character f N Delete numbers from the cursor position G simultaneously D 8 When done with your complete entry press to store it 4 4 Scheduler The Agility enables you to automate some system operations This is performed by defining weekly programs by your in
21. e the number of times 0 15 that an alarm will be sent from the same detector during one arming period This is usually used to prevent an alarm from a malfunction detector an environmental problem or incorrect installation Resetting after an alarm Your installation company can define that the reset of the system to a Normal Operation mode will require the intervention of your monitoring station or installer In this case after an alarm condition the system will be regarded as Not Ready and while requesting 7 for system status indication you will get a trouble message Technician Reset Anti Code Reset Press OJ Enter user code Go to Activities gt Anti Code option Call your monitoring station MS or installer and quote the RANDOM CODE displayed on your keypad The MS or installer will give you a return Anti Code gt Enter this Anti code followed by and the system will reset Installer Reset Your monitoring station MS or installer can reset your system remotely or locally from the keypad To enable local reset by your installer you may need to authorize him using the master code after the installer enters his code A one hour time window is opened for the installer to program user functions and be able to reset your system locally Page 16 RISCE Creating Security Solutions 9 y WER Care Agility User Manual 2 3 Sending a Panic Alarm Panic alarms enable you to send a message to the monito
22. edure See Setting Changing User Codes 42 2 Scroll the menu to the option Delete By User Press 3 Using the arrows scroll to select the User Index number which you want to delete and press 4 The display will show Delete User Are you sure Use the key to select O Y and press If successful a single confirmation beep is sounded if not 3 quick error beeps are sounded 5 Repeat the above steps for deleting additional codes Page 24 RISCE Creating Security Solutions 9 y WER Care Agility User Manual 4 2 Proximity Tags The bi directional keypad enables you to replace the use of a code with a proximity tag to arm and disarm the security system or to activate and deactivate home appliances and utilities such as heating and lights Proximity tag programming is performed from the User Functions menu When programming a proximity tag the following three options are available Adding a new tag Deleting a tag by the user serial number Deleting a tag by the user tag Adding a Proximity Tag The Grand Master can assign a tag to any user in the system Each proximity tag can be assigned to only one user To add a proximity tag 1 Press Enter your user code Using the arrow keys scroll to the option Codes Tags from the User Functions menu and press 7 4 Scroll to Proximity Tags and press I 42 5 Select the option New Change Press 7 6 Using the arrows scroll to s
23. eed the purchase price of the product which shall be complete and exclusive remedy against seller No employee or representative of Seller is authorized to change this warranty in any way or grant any other warranty WARNING This product should be tested at least once a week RISCO Group 03 10 Flexible Wireless Solution Security Devices Sirens Wireless IP WatchOUT Cameras PIR PET Detectors Monitoring Station Y 6G Wireless wet Fully Wireless j j asl i Internal amp External Universal Shock Glassbreak Sirens Pes Detectors Detectors agnetic i Contacts Main Panel Rinnte M Video JP GSM Configuration erification eceiver Safety Devices software Software S S VOOOOOOOOOOOOOOOOGOG5 535 RER S p e FZ eZ User Monitoring li li Smoke Flood Gas CO Detectors Detectors Detectors Detectors 4 Keypads Keyfobs Panic Voice Messages e V P Web Browser Email x Home Automatior A t ti Management Notification 2 Way Wireless 2 Way 4 Button Wristband ome utomation eypads Remote Keyfobs Panic with anna Control Transmitter z j tags u Input Output Expander Module LLI O 19 RISCe Creating Security Solutions I Y With Cave 03 2010 RISCO Group All rights reserved No part of this document may be reproduced in any form without prior written permission from RISCO Group
24. elect the User Index number to which you want to assign a tag 7 Within 10 seconds hold the proximity tag at a distance of 1 to 2 cm from the keypad s keys The keypad automatically reads the proximity tag and saves it into the system s memory Once the proximity tag has been successfully recorded a long confirmation beep sounds and a confirmation message is displayed If the proximity tag is already stored in the system s memory 3 error beeps will sound and a reject message will appear Page 25 RISC Creating Security Solutions 9 y Wik Cove Deleting a proximity tag Agility User Manual Deleting proximity tags can be done by in two options By user number Use this option to delete a tag for which the user is known By tag Use this option to delete a tag for which the user is not known To delete by user 1 Follow steps 1 4 of the previous procedure See Setting Changing User Codes 2 Scroll the menu to the option Delete by user Press 3 Using the arrows scroll to select the user for which you want to delete the proximity tag and press 3 4 The display will show Delete User Are you sure Use the key to select Y and press If successful a single confirmation beep is sounded if not 3 quick error beeps are sounded To delete by tag 1 Follow steps 1 4 of the previous procedure See Setting Changing User Codes 2 Scroll the menu to the option Delete by tag Press 3 Within 10 secon
25. ern ee ree er reer i LA tatus IdaO Sots cisccacrenaurcatics MEET PE EN ERA EEP EP NP MEN 8 LED je des O SME ES IEEE ENA NE MENE NP EM 8 Status Button Service Call Listen amp Talk 0 ccc ceecccescesssecesecsesceesseceseeeeseecsaecsseeesseecseeseneeess 9 MOLES WIC SS O11 cansa 9 SMO MESS S108 A Eso Het SSR RJE SVETE E E E e deo 9 ego AC ae TE PR EEP S ERE EI EN ER ae pa ao 9 OG Td ICAO sarin tr VASE SOS RATE N KADA NJE 10 Chapter 2 Local System Operators a 11 Pod PAPI OUTS VST CL r n E R R 11 Away CAN aI IN saan Eaa EEEE aAA 11 otay Omie SETI secr AEEA j i OSOM 12 Paraon aro aea E T E N OSNA 12 OCS ON o T E ENA 13 Arming with trouples in the Syste esirssiiisradsiin iaiia 13 Dek PISANI your SY SEC N saya a E A 14 pe Y 00 a ET Lar N o aana S E A ST 14 FAN IONE ISA MINS siiani EN N E E EN 15 Duress disarming cesia A TEE ra Ooo KA Kek oa 15 Diart me alier arn Aa aiaei Ni aae 15 IRGSE EAS aior aT Al ANT eao E E S OS 16 PAU Codo Re Tisei ERA ES PR SEE EMME PR MENE 16 Dist SIS Cae geto tena sg E RA A TAKO A E E 16 ZO ho ndine a Panic U iu RER ET EEP SE EP ME EP NE 17 Chapters Remote System O perro essacsccssseasscessccsed sap ainena iaai 18 IL Remote Phone Opera ONG sssaaa A A N 18 Kemotely Accessing The SyStENT amassi a Ea aAa ANA PSE ok data tires 18 vaie Operations MONU sonsa e rne a ASE OG ere eee 18 Receiving Calls trom the Fy SUM Sorea aN TAE 19 Acknhow ledio M emi ssent iA N A 20 Bi direchonal Communica MOD exes csnetasn
26. ernal or external 8 Remote controls 1 way or 2 way 250 Events Log 16 Follow Me destinations 4 outputs I O expander X 10 support Page 5 RISCE Creating Security Solutions VERN MA Cove 1 2 Agility Architecture Agility User Manual Your Agility controls and monitors a variety of sensors detectors and contacts placed throughout the premises which provide external perimeter and internal burglary protection The system is supervised meaning that the panel checks the status of each sensor to detect problems If the panel detects trouble it will notify you with beeps and indicator lights on the panel itself The following diagram shows the components that make up the system Security Devices Sirens y City D S Wireless IP IWAVE WatchOUT Cameras PIR PET Detectors Monitoring Station Wireless wt Fully Wireless j J bias Internal amp External Universal Shock Glassbreak Sirens or lt Transmitters Detectors Detectors Sees Magnetic i Contacts Main Panel Remote Video IP GSM Configuration Verification Receiver Safety Devices Software Software a SSS P i y 77 Kg User Monitoring pe I Smoke Flood Gas CO s i Detectors Detectors Detectors Detectors lt 3 E Keypads Keyfobs Panic Video SMS ice Verification Messaging Messages Web Browser Email Management Notification Home Automation 2 Way Wireless 2 Way 4
27. h Alarm Slow flash System in Exit delay Stay LED Red Condition Description On System armed at STAY Off System disarmed Ready LED V Green Condition Description On System ready Off Open zones Slow Flash System is ready to be armed while a specially designated entry exit door remains open Trouble LED A Orange Condition Description Rapid Flash Trouble Off No trouble Note When all LEDs flash one after another in sequence the system is in Installation mode Page 8 RISCE Creating Security Solutions 9 y WER Care Agility User Manual Status Button Service Call Listen amp Talk The button on the main unit can be defined as a system status indicator or as a S O S button Once pressed a service call will be established to the monitoring station which then enables 2 way communication with the premises Voice Messaging Three types of spoken messages are heard when using the Agility locally in the premises or remotely to your mobile Event messages Upon selected event occurrence the Agility initiates a call to a remote Follow Me FM telephone number informing you of a security situation by playing a pre recorded Event announcement message Status messages Upon remote access of the system by initiating a call from a remote telephone or receiving a call from the system the Agility announces the current system status by playing a pre recorded Status message Local Announcement messages Upon event
28. ions 9 y V Cove Stay Home arming Agility User Manual Stay arming activates only perimeter detectors as defined by your installer enabling individuals to remain inside and move about the premises while the system is partially armed To arm using Stay Home arming procedure Quick mode High security mode pn Quick mode Q High security mode a Press 6 button or button 4 if defined Advise with your installer code or proximity tag Send SMS Code H example 1234H Partition arming One of the Agility s advantages is its ability to divide the system in up to 3 partitions Each partition may be managed as a separate security system each of which can be armed and disarmed individually regardless of the condition of the other Partitions can be armed or disarmed one at a time or all at once and each partition can be armed at Stay or Away Only users that have been defined to operate multiple partitions can operate more than one partition and arm disarm all partitions at once To arm using Partition arming away or Stay pe Quick mode Ca High security mode Ouick mode OGO E l High security mode O ra gt code or proximity tag Press button or button 4 if defined Advise with your installer re Send SMS Code A or H Partition 1 2 or 3 Example 1234A1 Fore more d information refer to page 21 Page 12 RISCE Creating Security Solutions 9 y WE
29. keypad during the programming mode use the following table to be familiar with the functionality of the keys Function Sequence gt Exits Exits from the currentmenu the current menu Terminates isc and confirms data to be stored Used to browse through the menu Scrolls up a list or moves the cursor Changes data Ge Numerical keys are used to input the numeric codes that may be required for arming disarming or used to activate specific functions OOO i OOO 4 1 User Codes To perform many of the Agility functions a security code often called a user code must be used Each individual using the system is assigned a user code which in turn is linked to an Authority Level Those with a higher authority have access to a greater number of system functions while those with a lower authority are more restricted in what they may do There are four different authority levels available for users of the Agility Agility User Manual Notes To define the authority levels refer to your installer Agility can support up to 32 different user codes User codes may have variable lengths up to 6 digits Your Agility was given a Grand Master Code of 1 2 3 4 during manufacturing Unless your alarm company has already changed it to suit your preference it s best to modify this code to one that is unique and personalized as herein described Page 23 RISCE Creating Security Solutions 9 y Wik Care Setting Changing
30. llow Me messages are performed only after reporting to the Monitoring Station Follow Me numbers are assigned certain events for which they receive calls The system must be programmed to call a FM number after a specific event occurs in order for that event to trigger the call To receive an event call 1 Pick up the phone 2 Say Hello or press The Event Announcement message is made informing you of a security situation in your system for example 24 Oaklands Street Intruder alarm Ground Floor kitchen Notes If no voice is detected the event message will start playing 5 seconds after phone pick up Press to begin playback of the event message from the beginning To repeat the Event Announcement message press To bypass the Event Announcement message and go directly to the Acknowledge menu press 3 Acknowledge the event See Acknowledge Menu Page 19 RISCE Creating Security Solutions 9 y Wik Lowe Acknowledge Menu Agility User Manual After the Event Announcement message is made the following list of options is announced Operation Digit Acknowledge Message Press 1 Acknowledging an event means that you have received a message from the security alarm system about a relevant event in the system and want to confirm this After you acknowledge an event the system calls the next FM number Acknowledge and stop all dialing Press 2 This option acknowledges the event and stops the sys
31. mote operation Remotely Accessing the System Remotely accessing the system involves initiating a call to the system and entering your remote access code and the user code you usually enter in the system keypad To remotely access the system 1 From a remote touch tone telephone dial the number of the premises where Agility is installed 2 If your system is connected to a land telephone line and an answering machine is in use at the premises let the line ring once then hang up and call again If an answering machine is not in use at the premises wait until the system picks up After the system picks up a short tone is heard Note When the system picks up all phones on the same line are effectively disconnected and cannot be used 3 Enter your 2 digit remote access code within 10 seconds Default code 00 The following message is announced Hello Please Enter Your User Code Followed By Enter your user code followed by Default code 1234 4 After your code is accepted a system status message is announced followed by the Operations menu You can now perform the required remote operations Voice Operations Menu The Voice Operations menu announces options and instructions on how to use the system functions The options in the Operations menu vary according to system status and your access rights Following is a list of the remote operations options Operation Quick Key Combination Arming all partitions P
32. ollowing section lists these functions Note Although these functions are in the User Functions menu you can ask you installer to program some of them for you To enter the User Functions mode press followed by your user code The following table shows full Keypad Operations according to users V User is able to perform this function User is unable to perform or see this function Operation Activities Bypass Zone Provides the ability to bypass any of the system s intrusion zones Bypass zone gt Select zone gt Define Y using the key and press S Main Buzzer ON OFF Used to control the main unit buzzer Walk Test Used to easily test and evaluate the operation of selected zones in your system Output Control Allows user control of previously designated external devices e g an appliance a motor driven garage door etc Output Control gt Select Output PDefine X using the key and press Bypass Troubles Used to confirm all troubles in the system in order to enable arming operation Anti Code If defined by your engineer the Agility can be defined to be not ready to Arm after an alarm or tamper condition To restore the system to Normal Operation mode installer code or an Anti code must be entered Entering the code supplied by the installer at this location will restore the system to the Normal Operation mode Page 30 Grand User Installer Master y y y y y y y y y y y
33. ommands making a note of every key you press while doing so Note Macros cannot be programmed to perform disarming commands To program a macro 1 In the Macro menu select a macro A B or C and press 2 Enter the sequence of characters according to the following table OOO gt STR OOO eed ich sed to enter numerical characters AN fa OQO AN Press 1 twice Represents the 48 character Represents the WV character Represents the key Represents the fill key Represents the character Represents the character CG and 0 simultaneously Deletes your entry from the cursor position forward a Le Use to toggle between ay V and all of the numeric characters Used to end the sequence and save it to memory Page 28 O Agility User Manual RI SCO Creating Security Solutions 7 7 to save your entry 3 Press The series of characters is saved and assigned to the selected macro For example To arm partition 1 with the code 1234 enter the following sequence 1 a 1234 Activating a Macro Press 7 8 9 on the keypad for 2 seconds to activate the macro A B C respectively A confirmation message will be heard Macro X activated Page 29 RISCE Creating Security Solutions 9 y Wik Cove Agility User Manual 4 6 Complete Menu of User Functions The Agility comes with a variety of selectable user functions that become available when you enter the User Functions mode The f
34. one second tone Three rapid error beeps 1 siren chirp System armed 2 siren chirps System is disarmed 4 siren chirps System disarmed after an alarm Page 10 RISCE Creating Security Solutions 9 y WER Care Agility User Manual Chapter 2 Local System Operation 2 1 Arming your system Arming your system causes the intrusion detectors to trigger an alarm when violated The arming operation will be followed by a local message announcement if defined Before arming the system check the v Ready LED and make sure that the system is ready to be armed If the system is NOT ready to be armed secure or bypass the violated zone s and then proceed Failing to arm the system will be indicated by the system Your Agility offers the following kinds of arming Note If you are unable to arm the system press the status key to view system messages Away Full arming Away arming prepares all of the system s intrusion detectors to activate an alarm if violated and is used when leaving the premises The system will arm after the designated countdown time Exit delay and a local message will sound Once you have armed the system exit via the designated final exit door Toarmusing Away Full arming procedure Quick mode Le High security mode Press Le code Ouick mode a a High security mode code or proximity tag Press 6 y Send SMS Code A example 1234A Page 11 RISCE Creating Security Solut
35. press on LCD LCD display voice Long press on display voice Changing Keypad OO Language Press simultaneously for 2 seconds Select the language 6 and press to confirm Page 36 RISCE Creating Security Solutions 9 y WER Care Agility User Manual 1 All operations are available while keypad is turned on Not in Sleep Mode 2 Ask your installer whether outputs control is applicable or not and which output is assigned to which key 3 Ask your installer for the macro defined for each key 4 Ask your installer for the keys definition LEDs Indication Communication with the panel f On Fully or partially armed Red Slow flash Exit delay Rapid flash Alarm i Trouble in the system during disarm mode Yellow Page 37 RISCE Creating Security Solutions 9 d Wik Cave Agility User Manual Appendix B Remote Control User Operations The following section details the user operations from the Agility 2 Way Remote Control User operation can be defined to be activated by a quick mode or high security mode that requires the use of a code Common Operations Operation Quick High Security Mode gt Code gt Code Long 2 code simultaneously for 2 seconds 1 Consult your installer which commands are defined with a code 2 Pressing gt will cancel the Entry Delay time 4 3 Pressing gt will give status indication only by the LED of the remote control and not b
36. r an Alarm In the event of Burglary Fire and Medical alarms the Agility is able to report these events and then stay on the line This allows the monitoring service to perform Voice Alarm verification verify the alarm or Verification in order to verify a cause of event or guide someone in distress Service call The Service Call feature enables you to call the Monitoring Station by pressing a key To establish the service call press the button on the main unit or press simultaneously the buttons a D on the bi directional keypad Note The Service call should be defined by your installer 3 2 SMS Operation SMS Remote Control The Agility enables you to perform remote control operations using simple SMS commands The following section describes the SMS commands and the response of the system to these commands Note This application is available only if a GSM GPRS module is installed in your system Operation SMS Message Structure Example Arm all partitionsofa Code A 1234A user code Arm all partitions to Code H 1234H Stay Home Arming Disarm all partitions Code D 1234D of a user code Arm by partition Code A Partition No 1234A1 Stay Home arm by Code H Partition No 1234H1 partition Disarm by Partition Code D Partition No 1234D1 Bypass a zone Code B zone number 1234B05 Un bypass a zone Code UB zone No 1234UB05 Activate Output Code UOON UO No 1234UOON1 Deactivate Output Code
37. ress 1 1 Arming a selected partition Press 1 9 followed by the partition number Disarming all partitions Press 2 2 Disarming a selected partition Press 2 9 followed by the partition number Page 18 RISCE Agility User Manual Operation Quick Key Combination Changing Zone Bypass status Press 3 followed by the zone number and then 9 Operating Utility Outputs Press 4 followed by the output number Changing Follow Me FM Press 5 followed by the FM number and 2 numbers Enter the new phone number and press 1 Listen in to the premises Press 6 1 Talking to the premises Press 6 2 Listen and Talk to the premises Press 6 3 Recording messages that are not Press 7 1 5 included in the message bank 5 messages Recording an opening message Press 7 6 Exiting the System Press 0 To return to the previous menu Press To repeat the menu options Press Receiving Calls from the System Upon event occurrence such as alarm activation the system informs you of security situations for example intrusion or fire by calling you and announcing a pre recorded event announcement message followed by the Acknowledge menu The system can call up to 16 Follow Me numbers enabling you a relative or neighbor to be informed of the security situation You can then take the appropriate action whether this is to inform the authorities or acknowledge the event and remotely operate the system Notes Fo
38. ring station in the event of an emergency send a message to a follow me number announce a local message or activate a local alarm Panic alarms can be set to be silent Refer to your installer for more information To send a Panic Procedure Alarm using e aS Press both and 2 keys simultaneously Press both a and Drey simultaneously Note Your installer should define these keys to be set as panic keys These keys can be either disabled or used to establish a service call to your baskani Monitoring Station If defined by your installer pressing simultaneously for 2 O seconds will send a fire alarm and pressing simultaneously for 2 seconds will send a special emergency or medical alarm Press the small blank button if defined V Note Your installer can define the small blank button to be used for sending a panic alarm Note For full capabilities of the 2 way remote control the bi directional keypad and 4 button key fob refer to the instructions supplied with each product 6 O Press both keys simultaneously Press the panic button Page 17 RISCE Creating Security Solutions 9 y Wik Cove Agility User Manual Chapter 3 Remote System Operation 3 1 Remote Phone Operation The Agility enables you to operate the system from a remote touch tone phone by initiating a telephone call to or from the system and interacting with voice menus that guide you through your required re
39. staller Each program can be defined with up to two time intervals per day during which the system automatically performs one of the following functions Automatic Arming Disarming An arming program automatically arms and disarms the system during your required time intervals Automatic UO Activation A UO home appliance activation program automatically activates and deactivates UOs during your required intervals In addition each program can be defined to be activated in a different manner during vacation Once your installer defines a schedule program it will be activated You have the option to deactivate a program according to your needs To disable a weekly program 1 Press 2 Enter your user code 42 3 Scroll the menu using the arrow keys to the option Clock and press ys 4 Press to enter the Scheduler menu 5 Select the Scheduling program index number Use the key to activate deactivate and press Page 27 RISCE Creating Security Solutions 9 y Wik Cove Agility User Manual 4 5 Macro keys Programming Macro Keys Agility enables the installer or Grand Master to record a series of commands and assign them to a macro When the macro is pressed the recorded commands are executed from beginning to end Up to 3 macros can be programmed to a system using the Agility keypad or the Agility Configuration Software Before programming a macro it is recommended to perform your required series of c
40. tem from calling followed by the next FM numbers to report the event the code Acknowledge and access the Operations menu Press 3 The Operations menu lists the available options for remotely operating followed by your system the code Listen In and Talk Press 6 This option enables you to perform bi directional communication followed by the code Repeat the event message Press Repeat the Acknowledge menu Press Note If an invalid code is entered 3 consecutive times the system hangs up and this FM number is locked for 15 minutes and no calls are initiated to the FM number If a valid user code is not entered within 10 seconds the system hangs up Bi directional Communication The Listen In and Talk options enable you to remotely and silently listen in to your premises in order to verify the cause of an event occurrence through the microphone or remotely talk to your premises via the Agility loudspeaker for example to guide someone in distress To listen in or talk 1 From the Operations Acknowledge menu press 6 The following messages are announced To Listen In press 1 To Talk press 2 To Listen and Talk Open channel press 3 To return to the previous menu Press Select the desired option Press to end listening in and talking communication and return to the Operations menu Page 20 RISCE Creating Security Solutions 9 y Wik Cove Agility User Manual Bi directional Audio Options afte
41. tion refer to Chapter 4 page 23 Page 31 Grand Master V User RISC Creating Security Solutions 9 y Wik Care Installer RISC Creating Security Solutions Operation Grand User Installer Master Agility User Manual Clock Time amp Date Allows the setting of the system time V V and date This definition is required for setting the scheduler programming in the system Scheduler Enables you to activate or deactivate V V preprogrammed schedules that were defined by your installer Up to 8 weekly programs can be defined in the system during which the system automatically arms disarms or activates utility outputs Event Log To view a list of system events that have occurred V V Service Information Allows the display of any previously entered V V service information Name and phone Macro Agility enables the installer or GM to record a series V V of commands and assign them to a macro For more information refer to section 4 5 Macro keys page 28 Page 32 RISCE Creating Security Solutions 9 y Wik Cove Agility User Manual Chapter 5 System Specifications The following technical specifications are applicable for the Agility Electrical Characteristics System Power 230VAC 15 10 50Hz 50mA Optional 9VAC 50 60Hz Units Consumptions Main board Typical 130mA GSM Stand by 35mA Communication 300mA Modem Stand by 20mA Communication 60mA IP Card 90mA Max
42. y local voice message 4 Ask your installer which device is assigned to which key 5 Use this command to clear the remote control operation Advanced Operations Stay Partition 1 2 3 Arming Partion 1 2 3 Disarm Page 38 RISC Creating Security Solutions 9 y WIR Core Agility User Manual Status LED Buzzer Indications After each transmission indicated by a flashing Green LED from the remote control the Agility sends a status response indicated by the remote control s LEDs and Buzzer LED Indications Operation 1st LED 2nd LED Send command Receive Status Flash Red LED If the 1st LED changes to orange it indicates a low battery condition Buzzer Indications Changing Remote Control PIN Code Each remote control can be defined by your installer to be activated with a unique PIN code To change the remote control PIN code from the remote control itself Note To change the PIN code it is mandatory to perform the following procedure in close proximity to the control panel 1 Press the 3 simultaneously for 2 seconds 2 Enter the remote control current 4 digit PIN code 3 Press followed by a new 4 digit code 4 Press The panel will send a confirmation message The remote control will sound a long beep and the Green LED will turn on If no confirmation sound is heard the old PIN code will remain Repeat the procedure again to replace to a new code Page 39 RISCE
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