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User`s manual - Cordless Phones

1. FIND ANS HANDSET ON OFF Telephone operation Chain dialing This feature allows you to initiate a dialing sequence from numbers stored in the directory call log or redial list while you are on a call Chain dialing can be useful if you wish to access numbers other than phone numbers such as bank account information or access codes from the directory call log or redial list To access a number in the directory while you are on a call 1 Press MENU SELECT twice to enter the directory menu 2 Scroll by pressing A or v to find the desired entry 3 Press MENU SELECT to dial the desired number when it is displayed To access a number in the call log while you are on a call 1 Press MENU SELECT and then press V to select CALL LOG 2 Press MENU SELECT to confirm 3 Scroll by pressing A or v to find the desired entry 4 Press MENU SELECT to dial the desired number when it is displayed To access the last number in the redial list while you are on a call Press REDIAL PAUSE to dial Press REDIAL PAUSE again within two seconds to cancel the chain dialing www vtechphones com Only the most recent phone number stored in the redial memo ry can be accessed for chain dialing o D me gt D D 3 If the destination handset does not answer the intercom call within 100 seconds is in the directory call log is on a
2. 42 Answering system Outgoing announcement The outgoing announcement is the greeting callers hear when calls are answered by the answering system The telephone is preset with a greeting that answers calls with Hello please leave a message after the tone You can use this preset announcement or replace it with your own While in the ANNC menu press ANNC again to exit at anytime Record your own announcement 1 2 Press when the phone is not in use and the system will announce Announcement Press PLAY or press RECORD Press RECORD and the system announces Hecord after the tone Press STOP when you are done After the tone speak towards the microphone at the bottom front of the telephone base from about nine inches away Press PLAY STOP when finished The answering system will automatically playback the newly recorded announcement Press m PLAY STOP to stop the playback at anytime Press gt a PLAY STOP again to replay the recorded announcement Press RECORD to record again follow steps 2 through 4 if desired Press ANNC to exit programming mode www vtechphones com Answering system Play your announcement 1 Press ANNC when the phone is not in use and the system will announce Announcement Press PLAY or press RECORD 2 Press mPLAY STOP to play You can press s PLAY STOP again to stop the playback Delete your announcement 1 Press ANNC when the phone is not
3. T Technical specifications 71 Telephone base installation 2 Telephone base layout 6 Telephone base lights 51 Telephone base ringer 40 Transfer an external call 18 Troubleshooting 55 V Volume 7 13 40 Wall mounting 4 Warranty 67 gt o 5 Appendix Template for wall mounting studs Drill holes through the template for the wall mounting studs Cut along dotted line 2 56in 65mm 74 www vtechphones com VTECH TELECOMMUNICATIONS LTD A member of THE VTECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon Distributed in Canada by VTech Technologies Canada Ltd Richmond B C Copyright 2008 for VTECH TELECOMMUNICATIONS LTD Printed in China 91 001849 030 100 vtec Innovation Beyond Technology
4. Telephone operation Character chart Use the dial pad and the chart below to enter a name up to 15 characters Each press of a particular key causes the characters to be displayed in the following order haracters by number of key presses Ew moe SIE WE ee spe de su CS CIE EE eee WU _ FT o dco a Si E reque ed eee E ML ERE Fat L9 oq wx by LT M ME E NEE GENRE IMS EN www vtechphones com Telephone operation Search the directory Entries are sorted alphabetically To search the directory 1 Press amp A once or MENU SELECT three times to enter the directory 2 Press A or to scroll through the directory To start an alphabetical search 1 Press amp A once or MENU SELECT three times to enter the directory 2 Usethe dialing keys to enter the first letter associated with the name For example if you have name entries Jenny Kristen and Linda in your directory press 5 JKL once to find Jenny twice to find Kristen or three times to find Linda If there is no name entry matching your search the next closest matching entry in alphabetical order will be displayed If necessary use A or V to scroll to the desired entry E o D me gt D D 3 Dial a directory entry 1 Press amp A once or MENU SELECT three times to enter the directory 2 Press A or to scr
5. gt HOME AREA CODE then press programmed MENU SELECT The stored home area code is displayed by pressing ie MUTE REMOVE with the last digit flashing After the 3 Use the dialing keys to enter the desired home area code programmed home area code is Press MUTE REMOVE to delete a digit deleted __ will Press and hold MUTE REMOVE to delete the entire entry be displayed 4 Press MENU SELECT to confirm You will hear a confirmation tone www vtechphones com 11 The screen displays the elapsed time as you talk in hours minutes and seconds When predialing preview numbers before dialing press MUTE REMOVE or OFF CLEAR to backspace and delete press and hold REDIAL PAUSE to insert a dialing pause p will be displayed Telephone operation Make a call 1 Press ZX FLASH or 2 Dial the number OR 1 Dial the number 2 Press FLASH or Answer a call e Press ZX FLASH 1 or any of the dialing keys 0 9 End a call Press OFF CLEAR or put the handset in the telephone base or charger Speakerphone During a call press to switch between speakerphone and normal handset use When the battery power is low You cannot initiate a call with the speakerphone You cannot switch a call from normal handset use to speakerphone mode www vtechphones com Telephone operation Volume During a call press VOLA or VOL v to adjust the listening vol
6. or press PLAY STOP to save and exit set up mode Set remote access code A two digit security code is required to access the answering system remotely from any touch tone telephone The preset code is 19 You can set the code from 10 to 99 To set the remote access code 1 Press SET UP when the phone is not in use until the system announces the remote access code setting 2 Press SKIP or REPEAT to change the remote access code by one or press and hold SKIP or REPEAT to advance or decrease by increments of 10 Press SET UP to save and go to the next setting or press sPLAY STOP to save and exit set up mode www vtechphones com Answering system Set message alert tone This feature programs the system to beep every 10 seconds to alert you of new messages The tone will stop when all new messages have been reviewed To set the message alert tone 1 Press SET UP when the phone is not in use until the system announces the message alert tone setting 2 Press SKIP or REPEAT to select on or off then press SET UP to save and go to the next setting or press gt PLAY STOP to save and exit set up mode www vtechphones com The answering System must be turned on for the message alert tone to function 41 gt gt o 0 5 o lt o P 5 Your announcement can be up to 90 seconds in length Announcements shorter than two seconds will not be recorded
7. you must install product To order a DSL filter between the telephone base and the telephone wall jack The filter at prevents noise and caller ID problems caused by DSL interference Please contact www vtechphones your DSL service provider for more information about DSL filters com or call Telephone Telephone base 1 800 595 9511 wall jack power adapter In Canada go to www vtechcanada com or call 1 800 267 7377 DSL filter not pecu d Charger adapter The power required if you have Electrical outlet adapters are DSL high speed not controlled by intended to be Internet service a wall switch correctly oriented in a vertical Telephone line cord or floor mount position The prongs are not designed to hold the plug in place if itis plugged into a ceiling or an under the table cabinet outlet Telephone base Charger 2 www vtechphones com Getting started Battery installation and charging Install the battery as shown below After installing the battery you might be able to make and receive short calls For best performance charge the handset for at least 16 hours before use When the battery power is low the handset will beep display LOW BATTERY and will flash on the handset screen Place the handset in the telepho
8. Call log display screen messages 34 Rediallst ln 35 Dial a redial entry 35 Delete from redial 35 Answering system 36 Answering system and voicemail 36 Message capacity 37 Activate the answering system 37 Setthe clock xU duc Rs 38 Answering system setup 39 Set number ofrings 39 Set telephone base ringer 40 Set remote accesscode 40 Set message alerttone 41 Outgoing announcement 42 Record your own announcement 42 Play your announcement 43 Delete yourannouncement 43 New message indication 44 Message playback 44 Options during playback 44 Delete all messages 45 Record and play memos Record a memo Memo playback Call screening Message window displays Remote access Handset display screen messages Handset and telephone base indicators Important safety instructions Troubleshooting Operating range About cordless telephones The RBRC seal FCC ACTA and IC regulations Technical specifications Template for wall mounting studs www vtechphones com Getting started Parts checklist Your telephone contains the following items Save your sales receipt and original purchase packaging in the event warranty service is nec
9. SELECT when done Edit the name if necessary Press MENU SELECT when done 3 Successful programming is indicated by SAVED on the handset display along with a confirmation tone f the entry is already saved in the directory the screen displays ALREADY SAVED f there is no caller ID information the screen displays UNABLE TO SAVE 32 www vtechphones com Telephone operation Delete from the call log To delete one entry 1 When in the call log press A or w to scroll to the desired entry 2 Press MUTE REMOVE to delete the selected entry You will hear a confirmation tone To delete all entries 1 When in the call log press and hold MUTE REMOVE to delete the entire call log The screen displays DELETE ALL CALLS 2 Press MENU SELECT to confirm You will hear a confirmation tone If you change your mind press OFF CLEAR to cancel the deletion and return to the call log www vtechphones com 33 E o D me gt D D 3 Telephone operation Call log display screen messages Displays The caller is blocking the name information The caller is blocking the telephone number information The caller is blocking the name and number information This caller s name is unavailable This caller s number is unavailable No information is available about this caller It is a long distance call OR i before the caller
10. SET UP to save and go to the next setting or press sUiPLAY STOP to save and exit set up mode If you subscribe to caller ID call waiting and voicemail service through your telephone service provider you can use your telephone answering system and voicemail together Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer For example set your voicemail to answer calls after six rings and set your answering system to answer after four rings Some voicemail providers may program the delay before answering calls in seconds instead of rings in this case allow six seconds per ring when determining the appropriate setting By doing this if you are on a call or if the answering system is busy recording a message and you receive another call the second caller can leave a voicemail message www vtechphones com 39 gt gt o E 5 o lt o The handset ringer volume is set separately See page 7 for details 40 Answering system Set telephone base ringer This feature allows you to select the telephone base ringer volume level You can choose from HI high OF off or LO low 1 Press SET UP when the phone is not in use until the system announces the telephone base ringer setting 2 Press SKIP or REPEAT until the system announces the desired telephone base ringer volume level then press SET UP to save and go to the next setting
11. SKIP to skip to the next message e Press REPEAT to repeat the message currently playing Press REPEAT twice to listen to the previous message Press X DELETE to delete the current message The system will advance to the next message www vtechphones com Answering system Delete all messages Press X DELETE when the phone is not in use The system will announce To delete all old messages press DELETE again Press X DELETE again All previously heard messages will be erased and the system will announce All old messages deleted Record and play memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system They are saved played back and deleted in the same way as incoming messages Record a memo 1 Press RECORD when the phone is not in use The system announces Record after the tone Press STOP when you are done 2 After the tone speak towards the microphone at the bottom front of the telephone base from about nine inches away 3 Press PLAY STOP when finished recording The system will announce Recorded Memo playback Press when the phone is not in use See Options during playback on page 44 for other options www vtechphones com e Memory is full will be announced if you press RECORD when the memory is full Each memo can be up to four minutes in length Memos shorter than one second will not be
12. automatically disconnected When the answering system is turned off the telephone will answer after 10 rings and announce Please enter your remote access code 48 Answering system Remote access A two digit security code is required to access the system remotely from any touch tone telephone The preset code is 19 see page 40 to change it 1 Dial your telephone number from any touch tone telephone 2 When the system answers and begins playing your announcement enter the two digit security code If you have new messages the system will play them new messages first automatically 3 You may also enter one of the following remote commands stpto enon messege urng nayean e 4 Hang up or press 8 to end the call www vtechphones com Appendix Handset display screen messages The telephone number you have entered is already stored in the directory There are no call log entries Calling another handset for CS6129 2 The cordless handset is searching for the telephone base The handset with low battery has been placed in the telephone base or charger to recharge There are no directory entries You have just ended a call Another system handset is calling for models with three or more handsets www vtechphones com xipueddy Appendix Handset display screen messages you but you can hear the other party There is no telephone line connec
13. base of this cordless telephone must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off or if the electrical power is interrupted Potential TV interference Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference Rechargeable batteries This product contains nickel cadmium rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger Nickel cadmium rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture Like other batteries of this type if burned or punctured they could release caustic material which could cause injury The RBRC seal The RBRC seal on the nickel cadmium battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of t
14. call or out of range the originating handset screen will display UNABLE TO CALL TRY AGAIN and return to idle mode Telephone operation Intercom The intercom feature allows conversation between two system handsets For model CS6129 2 1 2 3 4 Press INT on the originating handset when it is not in use and its screen displays CALLING OTHER HANDSET The destination handset rings and its screen displays OTHER HANDSET IS CALLING To answer the intercom call press FLASH INT or any dialing keys 0 9 on the destination handset To end an intercom call press INT OFF CLEAR or place the handset back in the telephone base or charger For models with three or more handsets d 2 3 Press INT on the originating handset when the handset is not in use and its screen displays INTERCOM TO Use the dialing keys to select the destination handset The originating handset screen displays CALLING HANDSET X The destination handset rings and its screen displays HANDSET X IS CALLING To answer the intercom call press X FLASH INT or any dialing keys 0 9 on the destination handset To end an intercom call press INT OFF CLEAR or place the handset back in the telephone base or charger www vtechphones com Telephone operation Conference call You can conference two system handsets on a call When one handset is on a call e Press Z X FLAS
15. in use and the system will announce Announcement Press PLAY or press RECORD 2 Press X DELETE and the system will announce Announcement deleted www vtechphones com When your announcement is deleted calls will be answered with the preset announcement 43 gt gt o E 5 o lt o P 5 If the system has less than five minutes of recording time left the remaining time will be announced If F and number of messages are flashing in the message window the memory is full You will have to delete some messages before new ones can be recorded Only old messages can be deleted Messages can only be deleted after they are played 44 Answering system New message indication The message display counter will flash when there are new answering system messages If the new message alert tone is turned on the telephone base will beep every 10 seconds when there are unreviewed messages Message playback 1 Press PLAY STOP to listen to messages 2 Press gt a PLAY STOP again to stop playback If you have new messages you will hear only the new messages oldest first If there are no new messages the system will play back all messages oldest first When playback begins the total number of messages is announced followed by the day and time of the first message to be played Options during playback Press V VOL A to adjust the speaker volume Press
16. minutes before connecting power to the telephone base Re install the battery and place the cordless handset in the telephone base or charger Wait for the cordless handset to synchronize its connection with the telephone base Allow up to one minute for this to take place www vtechphones com Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the layout of your home or office When the handset is out of range the handset will display CONNECTING TALK If there is a call while the handset is out of range it might not ring or if it does ring the call might not connect well when you press e FLASH Move closer to the telephone base then press TALK FLASH to answer the call If the handset moves out of range during a telephone conversation there might be interference To improve reception move closer to the telephone base Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not
17. or telephone numbers For call log entries with numbers between 16 and 23 digits in order to view the entire number you must save the entry to the directory For information on saving call log entries to the directory see page 32 29 E o D me gt D D 3 30 Telephone operation Missed calls indicator When the handset is not in use and there are unreviewed calls in the call log its screen will display XX MISSED CALL S Each time a call log entry marked NEW is reviewed the number of missed calls decreases by one When all the missed calls have been reviewed the missed calls indicator will no longer display If you do not want to review the missed calls one by one press and hold OFF CLEAR to erase the missed calls indicator All the entries will be considered old and kept in the call log Review the call log 1 Press CID W when the telephone is not in use 2 Press A or V to browse through the call log OR 1 Press MENU SELECT when the telephone is not in use 2 Press A or v to select gt CALL LOG 3 Press MENU SELECT 4 Press A or V to browse through the call log The name if available telephone number date and time of all incoming calls are displayed on the screen You will hear a double beep when the list reaches the beginning or end of the call log www vtechphones com Telephone o
18. over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your home consult your dealer or local power company Do not allow anything to rest on the power cord Do not install this product where the cord may be walked on Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit Never spill liquid of any kind on the product To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used Do not overload wall outlets and extension cords Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions When the power supply cord or plug is damaged or frayed If liquid has been spilled onto the product If the product has been exposed to rain or water If the product does not operate normally by following the operating instructions Adjust only those controls that are cover
19. ringer off off if the volume is E set to zero and a To adjust the ringer volume ringer off icon e 1 Press MENU SELECT to display the menu when the will be displayed 5 handset is not in use The telephone 2 Press A or w to select gt RINGER VOLUME then press base ringer volume is set eR MENU SELECT separately See Press or V to adjust the volume A sample of each ringer page 40 for volume will play as you scroll through the choices 2 tting t 4 Press MENU SELECT to confirm your selection You will lime hear a confirmation tone make sure you do not block the speaker at the back of the handset with your fingers www vtechphones com 7 If the ringer volume is turned off then you will not hear ringer tone samples Telephone settings Ringer tone This menu allows you to choose from different ringer tones To choose a ringer tone 1 Press MENU SELECT to display the menu when the handset is not in use 2 Press A or to select gt RINGER TONE then press MENU SELECT 3 Press A or V to select the desired ringer tone A sample of each ringer tone will play as you scroll through the choices 4 Press MENU SELECT to confirm your selection You will hear a confirmation tone www vtechphones com Telephone settings Key tone The handset will beep when you press any handset key You may turn the key tone on or off To c
20. s number 34 www vtechphones com Telephone operation Redial list The telephone stores the five most recently dialed numbers on the redial list Whenthere are already five entries on the redial list the earliest entry will be deleted to make room for the latest entry Entries are displayed in reverse chronological order i e from the latest entry to the earliest entry The redial list can be accessed by pressing REDIAL PAUSE when the handset is not in use Dial a redial entry 1 Press REDIAL PAUSE then A v or REDIAL PAUSE to Scroll to the desired number You will hear a double beep when you reach the beginning or end of the redial list 2 Press ZXX FLASH or 1 to dial the number Delete from redial 1 Press REDIAL PAUSE then A v or REDIAL PAUSE to scroll to the desired number 2 Press MUTE REMOVE to delete the selected entry You will hear a confirmation tone www vtechphones com 35 o D me gt D D 3 36 Answering system Answering system and voicemail Your telephone has both a digital answering system and voicemail indication Voicemail is offered by your telephone service provider fees may apply Your telephone s answering system and voicemail indication are independent features and each alerts you to new messages differently For more information on the voicemail indicators see page 10 To listen to your voicemail y
21. 34 Call screening 46 Call waiting 14 Chain dialing 15 Character chart 24 Charging 3 Clear voicemail 10 Clock 38 Conference call 17 72 D Delete answering system messages 44 45 Delete from redial 35 Delete from the call log 33 Delete from the directory 27 Delete your announcement 43 Dial a call log entry 31 Dial a directory entry 25 Dial a redial entry 35 Dialing pause 23 26 Directory 22 DSL filter 2 E Edit a directory entry 26 End a call 12 F Find handset 14 www vtechphones com H Handset display screen messages 49 Handset icons 52 Handset layout 5 Handset lights 51 Home area code 11 Important safety instructions 54 Intercom 16 K Key tone 9 L Language 9 Appendix Index M Maintenance 65 Make a call 12 Make a call log entry ready to dial 31 Message alert tone 41 Message capacity 37 Message playback 44 Message window displays 47 Missed calls indicator 30 Mute 13 N New message indication 44 Number of rings 39 O Operating range 65 Options during playback 44 P Paging 14 Parts checklist 1 Play your announcement 43 R RBRC seal 66 Record and play memos 45 Record your own announcement 42 Redial list 35 Remote access 48 Remote access code 40 Review the log 30 Ringer mute 13 Ringer tone 8 Ringer volume 7 S Save a call log entry to the directory 32 Search the directory 25 Speakerphone 12 Store a directory entry 23 www vtechphones com
22. ABLE AT THIS TIME will be displayed www vtechphones com Telephone operation Store a directory entry 1 Press MENU SELECT twice when the handset is not in use 2 Press A or V to select STORE then press MENU SELECT The screen displays ENTER NUMBER 3 Use the dialing keys to enter the number Press MUTE REMOVE to backspace and erase a digit Press and hold MUTE REMOVE to erase the entire entry Press V to move the cursor to the left or A to the right Press and hold REDIAL PAUSE to insert a dialing pause p will be displayed OR Copy a number from the redial list by pressing REDIAL PAUSE and then A w or REDIAL PAUSE to scroll to the desired number Press MENU SELECT to copy the number 4 Press MENU SELECT to move on to the name The screen displays ENTER NAME 5 Use the dialing keys see the Character chart on page 24 to enter the name Press MUTE REMOVE to backspace and erase a character Press and hold MUTE REMOVE to erase the entire entry Press V to move the cursor to the left or A to the right Press to insert a space 6 Press MENU SELECT to confirm You will hear a confirmation tone www vtechphones com 23 E o D me gt D D 3 When entering a name in the directory the first letter of each word will be capitalized automatically 24
23. H on another handset to join the call OR For model CS6129 2 1 Press INT to initiate an intercom call The screen displays CALLING OTHER HANDSET 2 The destination handset rings and its screen displays OTHER HANDSET IS CALLING Press Z X FLASH INT or any dialing keys 0 9 on the destination handset to answer the intercom call 3 After the destination handset has been answered press and hold INT on the originating handset to let the destination handset join the call For models with three or more handsets 1 Press INT to initiate an intercom call The screen displays TRANSFER TO 2 Use the dialing keys to select the destination handset The originating handset screen displays CALLING HANDSET X 3 The destination handset rings and its screen displays HANDSET X IS CALLING Press Z FLASH 14 INT or any dialing keys 0 9 on the destination handset to answer the intercom call 4 After the destination handset has been answered press and hold INT on the originating handset to let the destination handset join the call www vtechphones com 17 E o D me gt D D 3 If the destination handset does not pick up the intercom call the originating handset can return to the external call by pressing TALK FLASH OFF CLEAR or INT If a call remains on hold for about 100 seconds or if the destination handset is in the directory call log or
24. Key done km ae ee ea Se we ae 9 Language 2 is dede 9 9 54 5 9 10 11 Telephone operation 12 Makeacall 12 Answeracall 12 Enda acall iiieLbeek4 ke ED e 12 Speakerphone 12 VOIUMC 13 bbs 13 Ringer mute lt s sa cona s 13 Callwating n 14 Find handset uo ck a a go ER RR 14 Chain dialing rn 15 Intercom C PL 16 Conference call 17 Transfer an external call 18 Switch between external and intercom call 20 Answer an incoming call during an intercom call 21 Directory ro ee dom RR 8 22 Store adirectoryentry 23 24 Search the 25 Dialadirectoryentry 25 Edita directory entry 26 Delete from the directory 27 About caller ID llle 28 er ire CD LIS 29 Missed calls indicator 30 Review the call log 30 Make a call log entry ready todial 31 Dialacalllogentry 31 Save a call log entry to the directory 32 www vtechphones com Table of contents Delete fromthe calllog 33
25. NDSET The destination handset will ring and its screen will display OTHER HANDSET IS CALLING To answer the call at the destination handset press FLASH 1 INT or any dialing keys 0 9 on the destination handset Now the party at the originating handset can have a conversation with the party at the destination handset Both screens display INTERCOM Press INT repeatedly on the originating handset to alternate between the external outside call and the intercom call www vtechphones com Telephone operation For models with three or more handsets 1 During a call press INT to put the call on hold at the originating handset The screen displays TRANSFER TO 2 Usethe dialing keys to enter the destination handset number and the originating handset screen displays CALLING HANDSET X 3 The destination handset will ring and its screen will display HANDSET X IS CALLING 4 To answer the call at the destination handset press ZX FLASH 1 INT or any dialing keys 0 9 on the destination handset 5 Now the party at the originating handset can have a conversation with the party at the destination handset Both screens display INTERCOM 6 Press INT repeatedly on the originating handset to alternate between the external outside call and the intercom call Answer an incoming call during an intercom call During an intercom call there will be an alert tone sig
26. Press ANS ON OFF to turn the answering system on or off If the answering system is turned on it will announce Calls will be answered and the ANS ON OFF light will be on If the answering system is turned off it will announce Calls will not be answered and the ANS ON OFF light will be off 0 REPEAT SKI j DELETE PLAY STO FIND ANS HANDSET ON OFF Q g 8 E Q 6 www vtechphones com Answering system operation is suspended while a System handset is in use 37 gt gt o E 5 o lt o If you have caller ID service the clock will be set automatically with incoming calls but you will need to make sure the year is correct See Set the clock for instructions on how to set the year time and day manually Press and hold SKIP or REPEAT while setting the minutes or year to advance or decrease by increments of 10 38 Answering system Set the clock Prior to playing a message the answering system announces when it was received Before using the answering system set the year time and day so that messages are dated correctly If the clock is not set before new messages are recorded the system will announce Time and day not set before each message is played to remind you to set the clock 1 2 3 6 Press CLOCK The system announces the clock setting e g
27. ace xipueddy www vtechphones com Appendix Troubleshooting Problem cannot dial out My handset beeps and is not performing normally 58 Suggestion First try all the above suggestions Make sure there is a dial tone before dialing It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone Wait an extra second before dialing If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact your local telephone company charges may apply Eliminate any background noise Noise from a television radio or other appliances may cause the telephone not to dial out properly If you cannot eliminate the background noise first try muting the cordless handset before dialing or dialing from another room in your home with less background noise Make sure the power cord is securely plugged into the telephone base Plug the telephone base into a different working electrical outlet not controlled by a wall switch Move the handset closer to the telephone base It may be out of range Reset the telephone base by unplugging the electrical power to the base Wait for 15 seconds and plug it back in again Allow up to one minute for the cordless handset and the telephone base to synchronize Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away from these
28. ctive materials such as rings bracelets and keys The battery and or conductor may overheat and cause burns Chargethe battery ies provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual Observe proper polarity orientation between the battery and metallic contacts To prevent fire or shock hazard do not expose this product to water or any type of moisture www vtechphones com 53 gt o 5 Appendix Important safety instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the following OO 11 12 13 14 15 16 54 Read and understand all instructions Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water for example near a bathtub kitchen sink or swimming pool Do not place this product on an unstable table shelf stand or other unstable surfaces Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or
29. ed after the first or second ring If you answer a call before the caller information appears on the screen it will not be saved in the call log The calllog can store up to 50 entries Each entry may have up to 24 digits for the phone number and 15 characters for the name If the phone number has more than 24 digits it will not be saved or displayed in the call log If the phone number has more than 15 but fewer than 24 digits only the last 15 digits will be shown If the name is longer than 15 characters only the first 15 characters will be shown and saved in the call log You can review redial and copy an entry into the directory Entries are displayed in reverse chronological order i e from the most recent entry to the earliest entry When the call log is full the earliest entry is deleted to make room for new incoming call information XX MISSED CALL S will be displayed if there are new call log entries including missed and unreviewed calls CALL LOG EMPTY will be displayed if there are no records in the call log Only one handset can review the call log at a time If a handset attempts to enter the call log while another handset is already in it NOT AVAILABLE AT THIS TIME will be displayed www vtechphones com Due to regional service differences the caller ID information may not be available for every incoming call In addition the callers may intentionally block their names and
30. ed by the operation instructions Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation E If the product has been dropped and the telephone base and or handset has been damaged F If the product exhibits a distinct change in performance Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Only put the handset of your telephone next to your ear when it is in normal talk mode The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under the table cabinet outlet SAVE THESE INSTRUCTIONS www vtechphones com COUP Appendix Troubleshooting If you have difficulty with your telephone please try the suggestions below For Customer Service visit our website at www vtechphones com or call 1 800 595 9511 in Canada call 1 800 267 7377 Problem My telephone does not work at all LOW BATTERY is displayed on screen Suggestion Make sure the battery is installed and charged correctly page 3 For optimum daily performance return the handset to the telephone base or charger after use Make sure the power adapter is securely plugged into an outl
31. ed in securely Caller ID is a subscription service You must subscribe to this service from your local telephone company for this feature to work on your telephone The caller may not be calling from an area which supports caller ID Both you and the caller s telephone companies must use equipment which are compatible with the caller ID service The caller ID information will be displayed after the first or second ring If you subscribe to high speed Internet service Digital Subscriber Line DSL through your telephone lines you must install a DSL filter between the telephone base and the telephone wall jack The filter will prevent noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters www vtechphones com Appendix Troubleshooting Problem Suggestion The system does not receive caller ID or the system does not display caller ID during call waiting Caller ID entries do not match the numbers I need to dial Make sure you subscribe to caller ID with call waiting features provided by the local telephone company The caller may not be calling from an area which supports caller ID Both you and the caller s telephone companies must use equipment which are compatible with caller ID service If you subscribe to high speed Internet service Digital Subscriber Line DSL through your telephone lines you must install a DSL filter between the tel
32. electronic devices as possible wireless routers radios radio towers pager towers cellular telephones intercoms room monitors televisions personal computers kitchen appliances and other cordless telephones www vtechphones com Appendix Troubleshooting Problem Suggestion There is interference The handset may be out of range Move it closer to the telephone base during a telephone If you subscribe to high speed Internet service Digital Subscriber Line DSL through your conversation telephone lines you must install a DSL filter between the telephone base and the telephone wall jack The filter will prevent noise and caller ID problems caused by DSL interference Please My calls fade out contact your DSL service provider for more information about DSL filters when I am using the Appliances or other cordless telephones plugged into the same circuit as the telephone base cordless handset can cause interference Try moving the appliance or telephone base to another outlet Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away as possible from the following electronic devices wireless routers radios radio towers pager towers cellular telephones digital telephones intercoms room monitors televisions VCRs personal computers kitchen appliances and other cordless telephones If your telephone is plugged in with a modem or a surge protector plug the telephone
33. ephone base and the telephone wall jack The filter will prevent noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Although the call log entries you receive have 10 digits the area code plus the seven digit number in some areas you may need to dial only the seven digits or a 1 plus the seven digits or a 1 plus the area code plus the seven digits You can change the number of digits that you dial from or store in the call log While reviewing the call log press repeatedly to display these dialing options for local and long distance numbers before dialing or saving the telephone number www vtechphones com xipueddy Appendix Troubleshooting Problem CONNECTING is shown in the handset display window Why don t I get a dial tone when try to use this telephone The answering system does not answer after the number of rings which programmed it The outgoing announcement is not Clear 62 Suggestion The handset may be out of range Move it closer to the telephone base Make sure the power cord is securely plugged into the telephone base Use a working electrical outlet that is not controlled by a wall switch Reset your telephone by unplugging the power adapter from the telephone base Disconnect the battery from the cordless handset Wait for 15 seconds then plug in the power adapter and re install the batt
34. ephone base will turn off automatically Use the clear voicemail feature when the telephone indicates that there is new voicemail but there is none for example when you have accessed your voicemail while away from home Clearing the voicemail waiting indicator only turns off the indicators it does not delete your voicemail message s As long as you have new voicemail messages your local telephone company will continue to send the signal that will turn on the indicators To manually turn off these indicators 1 Press MENU SELECT to display the menu when the handset is not in use 2 Press A or to select gt CLR VOICEMAIL then press MENU SELECT The screen displays TURN OFF INDICATOR 3 Press MENU SELECT to confirm your selection You will hear a confirmation tone www vtechphones com Telephone settings Home area code If you dial your local calls using only seven digits area e f in the future code not required you can program your home area code your telephone E following the steps below By programming your home area service provider gt code when you receive a call within your local area the E telephone number will automatically be stored without the 2 area code in the call log making a local 77 1 Press MENU SELECT to display the menu when the eae eis 2 handset is not in use you have already 5 2 Press A V to select
35. equirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications 70 www vtechphones com Appendix Technical specifications Frequency control Transmit frequency Channels Nominal effective range Size Weight Power requirements Memory Crystal controlled PLL synthesizer Handset 1921 536 1928 448 MHz Telephone base 1921 536 1928 448 MHz 5 Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time of use Handset 6 30in X 1 89in X 1 22in 160 00mm X 48 00mm X 31 00mm Telephone base 5 22in X 4 47in X 2 62in 132 50mm X 113 50mm X 66 50mm Charger 3 65in X 3 17in X 1 85in 92 80mm X 80 50mm X 47 00mm Handset 5 010z 142 009 including battery Telephone base 6 550z 185 809 Charger 1 980z 56 009 Handset 2 4V 600mAh Ni Cd battery Telephone base 6V DC 400mA Charger 6V DC 200mA Handset directory 50 memory locations up to 30 digits and 15 characters Handset call log 50 memory locations up to 24 digits and 15 characters www vtechphones com gt o 5 Appendix Index A Activate the answering system 37 Announcement 42 Answer a call 12 Answer an incoming call during an intercom call 21 Answering system 36 B Battery 3 53 C Caller ID 28 Call intercept 46 Calllog 29 Call log display screen messages
36. ery Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize Other electronic products may prevent your handset and telephone base from communicating with each other Try installing your telephone base as far away from these electronic devices as possible wireless routers radios radio towers pager towers cellular telephones intercoms room monitors televisions personal computers kitchen appliances and other cordless telephones Make sure the answering system is on When the answering system is on the red light on the ANS ON OFF key should be lit If Toll Saver is activated the number of rings changes to two when there are new messages waiting page 39 If the memory is full or if the answering system is off the system will answer after 10 rings In some cases the answering system will be affected by the ringing system used by the local telephone company When recording the announcement make sure you speak in a normal tone of voice about nine inches from the telephone base Make sure there is no background noise television music traffic etc when recording www vtechphones com Appendix Troubleshooting Problem Suggestion The messages on e Press VOL A on the telephone base to increase the speaker volume the system are very difficult to hear The answering system Make sure the answering system is on does not record If the answering machine memory
37. essary replacement batteries or power adapters visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada 5 Telephone line cord 1 800 Q e et 3 o e o m iere lo 3 Telephone base 2 Batteries power adapter 2 for CS6129 2 1 Battery compartment for CS6128 31 CS6129 3 covers CS6129 31 and CS6129 32 2 for CS6129 2 4 for CS6129 4 and CS6129 41 3 for CS6128 31 CS6129 3 5 for CS6129 52 and CS6129 54 4 Handsets CS6129 31 and CS6129 32 4 for CS6129 4 and CS6129 41 5 for CS6129 52 and CS6129 54 2 for CS6129 2 3 for CS6128 31 CS6129 3 56129 31 CS6129 32 4 for 56129 4 and 56129 41 5 for CS6129 52 and CS6129 54 User s manual 6 Charger and charger adapter 1 for CS6129 2 2 for CS6128 31 CS6129 3 CS6129 31 and CS6129 32 3 for CS6129 4 and CS6129 41 7 Telephone base 8 Quick start guide 9 User s manual 4 for CS6129 52 and CS6129 54 www vtechphones com 1 Getting started Telephone base and charger installation Use only the Install the telephone base and charger as shown below Make sure that the electrical power adapters outlet is not controlled by a wall switch If you subscribe to Digital Subscriber Line supplied with this DSL high speed Internet service through your telephone line
38. et not controlled by a wall switch Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack Unplug the electrical power to the telephone base Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to synchronize Charge the battery in the handset for up to 16 hours If the battery is depleted it may take approximately four minutes to charge the handset before it can resume display on the screen Remove and re insert the battery If that still does not work it may be necessary to purchase a new battery Disconnect the telephone base from the telephone wall jack and plug in a working telephone If the other telephone does not work the problem is probably in the wiring or the local service Call the local telephone company Place the handset in the telephone base or charger for recharging Remove and re install the battery and use it normally until fully discharged then recharge the handset on the telephone base or charger for up to 16 hours If the above measures do not correct the problem the battery may need to be replaced www vtechphones com 55 P o 5 x Appendix Troubleshooting Problem The battery does not charge in the handset or the handset battery does not accept charge The CHARGE light is off There is no dial tone 56 Suggestion e Make sure the handset is placed
39. hange the setting 1 2 3 4 Language You can select ENGLISH FRANCAIS or ESPANOL to be used in all screen displays To change the setting 1 2 3 Press MENU SELECT to confirm your selection You will Press MENU SELECT to display the menu when the handset is not in use Press A or v to select KEY TONE then press MENU SELECT Press A or v to choose ON or OFF Press MENU SELECT to confirm your selection You will hear a confirmation tone Press MENU SELECT to display the menu when the handset is not in use Press A or v to select LANGUAGE then press MENU SELECT Press A or V to scroll through the choices hear a confirmation tone www vtechphones com ul 0 me gt 5 p o em 5 Your telephone Service provider may alert you to new messages with a stutter broken dial tone Contact your Service provider for details Telephone settings Clear voicemail If you subscribe to voicemail service offered by your telephone service provider NEW VOICEMAIL amp 4 will appear on the handset and the VOICEMAIL light on the telephone base will flash when you have new voicemail messages Please contact your local telephone company for more information and assistance about using your voicemail service After you have listened to all new voicemail messages the indicators on both the handset and tel
40. he screen displays TRANSFER TO Use the dialing keys to enter the destination handset number and the originating handset screen displays CALLING HANDSET X The destination handset rings and its screen displays HANDSET X IS CALLING To answer the call at the destination handset press FLASH 1 INT or any dialing keys 0 9 on the destination handset Now the party at the originating handset can have a conversation with the party at the destination handset Both screens display INTERCOM Press OFF CLEAR on the originating handset or place it back in the telephone base or charger to transfer the external call to the destination handset The originating handset displays CALL TRANSFERED If you wish to cancel call transfer during intercom mode and reconnect to the external call Press ZX FLASH on the originating handset OR Press OFF CLEAR or INT on the destination handset or place it back in the telephone base or charger www vtechphones com Es o D me gt e gt D O D 5 20 Telephone operation Switch between external and intercom call If you are on an external call and you wish to intercom another system handset without disconnecting the external call For model CS6129 2 1 During a call press INT to put the call on hold at the originating handset The screen displays CALLING OTHER HA
41. heir useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used nickel cadmium batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERY for information on Ni Cd battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources RBRC is a registered trademark of Rechargeable Battery Recycling Corporation 66 www vtechphones com Appendix Warranty What does this limited warranty cover The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase Consumer or you that the Product and all accessories provided in the sales package Product are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada What will VTech do if the Product is not free from defects in materials and workmanship during the limited warra
42. in the telephone base or charger correctly The CHARGE light on the handset should be on Remove and reinstall the battery then charge for up to 16 hours If the handset is in the telephone base or charger but the CHARGE light on the handset is not on refer to The CHARGE light is off in this section If the battery is depleted it may take approximately four minutes to charge the handset before it can resume display on the screen It may be necessary to purchase a new battery Please refer to the Battery section page 53 of this user s manual Clean the charging contacts on the handset and telephone base each month using a pencil eraser or a dry non abrasive fabric Make sure the power adapter and telephone line cord are plugged in correctly and securely Unplug the power adapter Wait for 15 seconds before plugging it back in Allow up to one minute for the handset and telephone base to reset First try all the above suggestions Move the handset closer to the telephone base It might be out of range The telephone line cord might be malfunctioning Try installing a new telephone line cord Disconnect the telephone base from the telephone wall jack and connect a different telephone If there is no dial tone on this telephone either the problem is in your wiring or local service Contact your local telephone company www vtechphones com Appendix Troubleshooting Problem Suggestion The telephone does Make sure the handset
43. is full it will not record new messages until some old messages messages are deleted The messages on the If a caller leaves a very long message part of it may be lost when the system disconnects the answering system are call after four minutes incomplete If the memory on the system becomes full during a message the system stops recording and disconnects the call If the caller s voice is very soft the system may stop recording and disconnect the call www vtechphones com xipueddy Appendix Troubleshooting Problem The answering system does not respond to remote commands Common cure for electronic equipment 64 Suggestion Make sure your remote access code is correct page 40 Make sure you are calling from a touch tone telephone When dialing a number there should be tones If there are clicks then it is not a touch tone telephone and cannot activate the answering system The answering system may not detect the remote access code when your announcement is playing Wait until the announcement is over before entering the code There may be interference on the telephone line you are using Press the dial pad keys firmly when dialing If the telephone is not responding normally try putting the cordless handset in the telephone base If it does not respond try the following in the order listed Disconnect the power to the telephone base Disconnect the battery on the cordless handset Wait a few
44. iven the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone company is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference including interference that may cause undesired operation The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the r
45. liquid intrusion or 2 Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or 3 Product to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or Product to the extent that the problem is caused by use with non VTech accessories or 5 Product whose warranty quality stickers product serial number plates or electronic serial numbers have been removed altered or rendered illegible or 6 Product purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to Products used for rental purposes or 7 Product returned without a valid proof of purchase see item 2 below or A Oo NJ www vtechphones com gt o 5 Appendix Warranty 8 Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit How do you get warranty service To obtain warranty service in the United States of America please call 1 800 595 9511 In Canada please call 1 800 267 7377 NOTE Before calling for service please review the user s manual a check of the Product s controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during t
46. munications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telepho
47. n the handset battery is charging Flashes when the battery is low and needs charging Displays solid when the battery is fully charged 52 www vtechphones com Appendix Battery It takes up to 16 hours for the battery to be fully charged When it is fully charged you can expect the following performance Operation Operating time While in handset use talking Up to nine hours While in speakerphone mode talking Up to two hours While not in use standby Up to seven and a half days Operating times are approximate Your results may vary Handset is off the telephone base but not in use The battery needs charging when Anew battery is installed in the handset The handset beeps LOW BATTERY is displayed and the battery icon on the handset screen is flashing CAUTION To reduce the risk of fire or injury read and follow these instructions Useonly the battery ies provided or equivalent To order a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 Do not dispose of the battery ies in a fire Check with local waste management codes for special disposal instructions Donotopen or mutilate the battery ies Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed Exercise care in handling batteries in order not to create a short circuit with condu
48. naling an incoming call e To answer the incoming call press amp x FLASH and the intercom call will end automatically To terminate the intercom call without answering the incoming call press OFF CLEAR on the handset o D me gt D D 3 www vtechphones com 21 Directory entries are shared by all System handsets Any additions deletions or edits made on one handset will affect the directory on all handsets 22 Telephone operation Directory The directory can store up to 50 entries Each entry may have up to 30 digits for the phone number and 15 characters for the name The directory can be accessed when the handset is not in use by pressing M A once or MENU SELECT three times The screen will display DIRECTORY EMPTY if there are no records in the directory When the directory is full and you attempt to save an entry the screen will display LIST FULL If you attempt to save a number already stored in the directory the screen will display ALREADY SAVED If the telephone number in the directory exceeds 15 digits lt will be displayed in front of the telephone number Press to move towards the end of the telephone number or press to move towards the beginning of the telephone number Only one handset can review the directory at a time If a handset attempts to enter the directory while another handset is already in the directory NOT AVAIL
49. ne To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more This Class B digital apparatus complies with Canadian ICES 003 FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXX This identifier must be provided to your local telephone company upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual www vtechphones c
50. ne base or charger to charge the battery when not in use See the table on page 53 for battery operating times If the battery is depleted it may take approximately four minutes to charge the handset before it can resume screen display The screen will continue to display Plug the battery securely into the plug inside the handset battery compartment matching the color coded label Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment Route the wires through the slot at the bottom of the battery compartment battery has been charg S A 4 Align the cover flat against the battery compartment then slide it upwards until it clicks into place ed for approximately one hour CHARGE light Charge the handse by placing it in the telephone base or charger The CHARGE light will be on when the handset is charging www vtechphones com If the handset will not be used for a long time disconnect and remove the battery to prevent possible leakage To purchase replacement batteries visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 Q e 3 o e o m You can purchase mounting hardware from many hardware or home improvement stores Getting star
51. nty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair the Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusive remedy VTech will return the repaired or replacement Products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the Product extends for ONE 1 YEAR from the date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to repaired or replacement Product for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 1 Product that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other
52. oll to the desired entry or use the alphabetical search to find it 3 Press SXYFLASH or q www vtechphones com 25 Telephone operation Edit a directory entry 1 Press M A once or MENU SELECT three times to enter the directory 2 A or V to scroll to the desired entry or use the alphabetical search to ind it 3 Press MENU SELECT to confirm your selection The screen displays EDIT NUMBER 4 Use the dialing keys to edit the number Press MUTE REMOVE to backspace and erase a digit Press and hold MUTE REMOVE to erase the entire entry Press V to move the cursor to the left or A to the right Press and hold REDIAL PAUSE to insert a dialing pause p will be displayed e Copy a number from the redial list by pressing REDIAL PAUSE and then A v or REDIAL PAUSE to scroll to the desired number Press MENU SELECT to copy the number 5 Press MENU SELECT to move on to the name The screen displays EDIT NAME 6 Use the dialing keys see the Character chart on page 24 to edit the name Press MUTE REMOVE to backspace and erase a character Press and hold MUTE REMOVE to erase the entire entry Press V to move the cursor to the left or A to the right Press to insert a space 7 Press MENU SELECT to save You will hear a confirmation tone www vtechphones com Telephone operation Delete from the directory 1 Press amp A once or MENU SELECT three times to enter the director
53. om o gt o 5 Appendix FCC ACTA and IC regulations The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your local telephone company This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty If this equipment is causing harm to the telephone network the telephone company may temporarily discontinue your telephone service The telephone company is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be g
54. or modem surge protector into a different location If this doesn t solve the problem re locate your telephone or modem farther apart from each other or use a different surge protector The location of your telephone base can impact the performance of your cordless phone For better reception install the telephone base in a centralized location within your home or office away from walls or other obstructions In many environments elevating the telephone base will improve overall performance Disconnect the telephone base from the telephone wall jack and plug in a corded telephone If calls are still not clear the problem is probably in the wiring or local service Contact your local service company charges may apply If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact the local telephone company charges may apply ol gt o 5 www vtechphones com Appendix Troubleshooting Problem hear other calls when using the telephone hear noise on the cordless handset and none of the keys or buttons works My caller ID features are not working properly 60 Suggestion Disconnect the telephone base from the telephone wall jack Plug in a different telephone If you still hear other calls the problem is probably in the wiring or local service Call your local telephone company Make sure the telephone line cord is plugg
55. ou typically dial an access number provided by your telephone company followed by a security code or PIN To listen to messages recorded on your digital answering system press PLAY STOP button on the telephone base If you subscribe to caller ID call waiting service through your telephone service provider you can use your telephone answering system and voicemail together Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer For example set your voicemail to answer calls after six rings and set your answering system to answer after four rings Some voicemail providers may program the delay before answering calls in seconds instead of rings in this case allow six seconds per ring when determining the appropriate setting By doing this if you are on a call or if the answering system is busy recording a message and you receive another call the second caller can leave a voicemail message www vtechphones com Answering system Message capacity The answering system can record and store up to 99 messages A message can be up to four minutes in length The total storage capacity for the announcement messages and memos is approximately 14 minutes The actual recording time depends on individual message characteristics Messages will remain available for replay until they are deleted Activate the answering system The answering system must be turned on to answer and record messages
56. out of range the screen of the originating handset shows UNABLE TO CALL TRY AGAIN and reconnects to the external call automatically 18 Telephone operation Transfer an external call You can transfer an external call from one handset to another system handset For model CS6129 2 1 2 If you wish to cancel call transfer during intercom mode and reconnect to the During a call press INT to put the call on hold at the originating handset The screen displays CALLING OTHER HANDSET The destination handset rings and its screen displays OTHER HANDSET IS CALLING To answer the call at the destination handset press ZX FLASH 1 INT or any dialing keys 0 9 on the destination handset Now the party at the originating handset can have a conversation with the party at the destination handset Both screens display INTERCOM Press OFF CLEAR on the originating handset or place it back in the telephone base or charger to transfer the external call to the destination handset The originating handset displays CALL TRANSFERED external call Press ZX FLASH on the originating handset Press OFF CLEAR or INT on the destination handset or place it back the telephone base or charger www vtechphones com Telephone operation For models with three or more handsets 1 2 During a call press INT to put the call on hold at the originating handset T
57. peration Make a call log entry ready to dial Although the call log entries received have 10 digits the area code plus the seven digit number in some areas you may need to dial only the seven digits or a 1 plus the seven digits or a 1 plus the area code plus the seven digits You can change the number of digits that you dial from or store in the call log While reviewing the call log press repeatedly to display different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory See the example on the right You may also press 1 repeatedly to add or remove a 1 in front of the telephone number before dialing or saving it in the directory See the examples on the right When the number displayed is in the correct format for dialing press ZX FLASH or to call the number E o D me gt D D 3 Dial a call log entry 1 When in the call log press A or v to scroll to the desired entry 2 Press ZS FLASH or to dial the entry www vtechphones com 31 Telephone operation Save a call log entry to the directory Seepage26abou When in the call log press A or v to scroll to the desired editing names and entry numbers 2 Press MENU SELECT You can edit the phone number if necessary Make sure the number is in the correct dialing format for your area Press MENU
58. ransit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product s to the service location VTech will return repaired or replaced Product under this limited warranty Transportation delivery or handling charges are prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include a valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other Limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this Product The warranty exclusively describes all of VTech s respon
59. recorded 45 gt gt o E 5 o lt o 46 Answering system Call screening You can listen at the telephone base to a caller leaving a message However if you want to silence the telephone base when messages are being recorded set the telephone base volume to its lowest level 1 Remember to raise the volume in order to hear your messages during playback Call intercept If you want to answer a call while a message is being recorded press ZX FLASH on the handset www vtechphones com Answering system Message window displays full the system 0 Nemessges sds wilanswer 19 Total number of old message s recorded after 10 rings and announce 0 99 flashing Total number of new and old message s recorded Memory is full The telephone base may have lost and regained power Enter the remote The clock needs to be set access code Curam message number during old messen ar ee GR accessed remotely www vtechphones com 47 gt gt o E 5 o lt o If no key is pressed after entering remote access new messages will be played automatically If there are no new messages all old messages will be played automatically Once the new messages have been played the system will announce the help menu options If no key is pressed within 20 seconds the remote access call is
60. ringer volume is not set to zero page 7 and the telephone base ringer not ring when there is volume is not set to off page 40 an incoming call Make sure the telephone line cord and power adapter are plugged in properly page 2 The handset may be too far from the telephone base Move it closer to the telephone base There may be too many extension phones on the telephone line to allow all of them to ring simultaneously Try unplugging some of them If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact the local telephone company charges may apply Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away as possible from the following electronic devices wireless routers radios radio towers pager towers cellular telephones digital telephones intercoms room monitors televisions VCRs personal computers kitchen appliances and other cordless telephones Test a working telephone at the telephone wall jack If another telephone has the same problem the problem is in the telephone wall jack Contact your local telephone company charges may apply The telephone line cord might be malfunctioning Try installing a new telephone line cord Re install the battery and place the handset in the telephone base or charger Wait for the handset to synchronize with the telephone base Allow up to one minute for this to take pl
61. sibilities regarding the Product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from the date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the Product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this Product Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase 68 www vtechphones com Appendix FCC ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Com
62. ted Wall mounting Your telephone base is ready for desktop use If wall mounting is desired obtain appropriate hardware to be used as mounting studs and follow the instructions below 1 Fasten two mounting studs not included on the wall where you want to mount the telephone base The width between the mounting studs should be 2 56in 65mm Use the template on page 74 for drilling holes for the wall mounting studs 2 Align the holes on the telephone base with the mounting studs on the wall 3 Slide the telephone base down until it locks securely 4 Bundle the telephone line cord and power adapter cord neatly with a twist tie www vtechphones com Getting started Handset layout CHARGE light e On when the handset is charging in the telephone base or charger amp A Directory Press to enter the directory when the telephone is not in use While in the menu press to scroll up During a call press to raise the listening volume Speakerphone Press to activate the handset speakerphone Press again to resume normal handset use JALK FLASH e Press to make or answer a call e During a call press to receive an incoming call when you receive a call waiting alert 1 e While reviewing a call log entry press repeatedly to add or remove a 1 in front of the telephone number before dialing or saving it in the directory REDIAL PAUSE e Press
63. ted Communication between handset and telephone base is lost during a call The handset is in use or charger for recharging You have attempted to make an intercom call but the handset you are calling is in the directory in the call log out of range or on an external call One handset is already viewing the call log or directory and another handset attempts to review it Connected to the external call during call transfer The cordless handset locator has been activated www vtechphones com Appendix Handset display screen messages You are attempting to save a caller ID entry with no name or number There are unreviewed calls in your call log Handset and telephone base indicators Handset lights On when the handset speakerphone is in use CHARGE On when the handset is in the telephone base or charger and is charging Telephone base lights Flashes when there is an incoming call or another telephone sharing the same line is in use On when the handset is in use VOICEMAIL Flashes when you have new voicemail Voicemail is offered by your telephone service provider ANS ON OFF On when the answering system is on www vtechphones com xipueddy Appendix Handset and telephone base indicators Handset icons MUTE Microphone is muted New voicemail received from the telephone service provider n speakerphone mode Battery indicator Cycles low medium and full whe
64. to review the redial list e While dialing or entering numbers into the directory press and hold to insert a dialing pause INT intercom e Press to initiate an intercom conversation or transfer a call www vtechphones com CID Y caller ID Press to review the call log when the telephone is not in use While in the menu press to scroll down During a call press to lower the listening volume MENU SELECT Press to display the menu While in the menu press to select an item or Save an entry or setting OFF CLEAR During a call press to hang up While the handset is ringing press to silence the ringer temporarily Press and hold while the telephone is not in use to erase the missed calls indicator During programming press to exit without making changes Press repeatedly to display other dialing options when reviewing a call log entry MUTE REMOVE While on a call press to mute microphone While reviewing the call log press to delete an individual entry or press and hold to delete the entire call log Press to delete digits when predialing preview numbers before dialing 5 Q e er gt o e o m Getting started Telephone base layout IN USE light Flashes when there is an incoming call or another telephone sharing the same line is in
65. ume to a comfortable level Mute The mute function allows you to hear the other party while the other party cannot hear you 1 During a call press MUTE REMOVE on the handset MUTED will be temporarily displayed on the screen along with the smaller MUTE icon 2 Press MUTE REMOVE again to resume the conversation MICROPHONE ON will be temporarily displayed on the Screen Ringer mute MUTE You can mute the ringer temporarily when the telephone is ringing Press OFF CLEAR or MUTE REMOVE to temporarily silence the ringer The next call will ring normally MUTE www vtechphones com o D me gt D D 3 Telephone operation Call waiting If you subscribe to call waiting service from your telephone company you will hear an alert tone if there is an incoming call while you re on another call Press 48 FLASH to answer the new incoming call Press ZE FLASH again to return to the original call Find handset This feature allows the telephone base to page all the System handsets 1 Press FIND HANDSET on the telephone base All handsets not in use will ring and the screens will display PAGING 2 Press Z U FLASH or any dialing keys 0 9 on any one of the system handsets or press FIND HANDSET on the telephone base to end paging www vtechphones com WI ANNC CLOCK RECORD
66. use On when the handset is in use VOICEMAIL light Flashes when you have new voicemail Voicemail is offered by your telephone Service provider SET UP Press to enter the set up menu pages 39 41 ANNC Press to enter announcement mode pages 42 43 CLOCK Press to set the clock page 38 RECORD Press to record a memo page 45 or an announcement page 42 FIND HANDSET Press to page the system handsets 6 z m 0 E 5 8 Q m zi Ei 2 5 8 g Q Message window Displays the number of messages plus other answering system information page 47 REPEAT Presstorepeat a message or press twice to play previous message page 44 SKIP Press to skip to the next message page 44 gt a PLAY STOP Press to play messages page 44 Press to stop message playback X DELETE Press to delete message currently playing page 44 When the phone is not in use press twice to delete all previously reviewed messages page 45 VVOLA Press to adjust the volume during www vtechphones com playback page 44 ANS ON OFF Press to turn the answering system on or off page 37 Telephone settings Ringer volume handset You can change the ringer volume to a comfortable level or The ringer will be o turn the
67. use the handset outdoors in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electrical appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water If the telephone base should fall into the water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL Then pull the unit out by the unplugged cords www vtechphones com 65 gt o 5 Appendix About cordless telephones Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the cordless handset by radio waves so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conversations as being as private as those on corded telephones Electrical power The telephone
68. vtech User s manual Innovation Beyond Technology WWW V t ec h p h ones com c e c e Models CS6128 31 CS6129 2 CS6129 3 CS6129 4 CS6129 31 CS6129 32 CS6129 41 CS6129 52 CS6129 54 Congratulations on purchasing your new VTech product Before using this telephone please read the Important safety instructions on page 54 of this manual This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product For support shopping and everything new at VTech visit our website at www vtechphones com In Canada please visit www vtechcanada com The ENERGY STAR program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines ENERGY STAR Table of contents Getting started aaau aaa 1 Parts checklist o a cosson uoa kana 1 Telephone base and charger installation 2 Battery installation and charging 3 Wallmounting s s tis a soe rens 4 Handsetlayout 5 Telephone base layout 6 Telephone settings 7 Ringer volume handset 7 Ringer TONG ss osos ee X 8
69. y 2 Press A or to scroll to the desired entry or use the alphabetical search to find it 3 Press MUTE REMOVE to remove the desired entry You will hear a confirmation tone www vtechphones com 27 Es o D me gt e gt D O D e 5 28 Telephone operation About caller ID The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call even when you re on a call These features require services provided by your local telephone company Contact your telephone company if you have both caller ID and call waiting but as separate services you may need combined service you have only caller ID service or only call waiting service or you do not subscribe to any caller ID or call waiting services but wish to order them You can use this telephone with regular caller ID service and you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service There may be fees for these services and these services may not be available in all areas The caller ID features will work only if both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment www vtechphones com Telephone operation Call log If you subscribe to caller ID service information about each caller will be display
70. year time and day then announces To set the clock press CLOCK Press CLOCK The system announces the current year Press SKIP or REPEAT until the system announces the correct year then press CLOCK The system announces the current hour Press SKIP or REPEAT until the system announces the correct hour then press CLOCK The system announces the current minute Press SKIP or REPEAT until the system announces the correct minute then press CLOCK The system announces the current day Press SKIP or REPEAT until the system announces the correct day then press CLOCK After a confirmation tone the system announces the new clock setting and exits programming mode www vtechphones com Answering system Answering system set up The answering system uses voice prompts to guide you through feature set up Press s PLAY STOP anytime to save and exit the set up menu Set number of rings This feature allows you to select the number of rings before the answering system answers You can choose from two four or six rings or toll saver With toll saver selected the answering system answers after two rings when you have new messages and after four rings when you have no new messages To set the number of rings 1 Press SET UP when the phone is not in use The system announces the current number of rings setting 2 Press SKIP or REPEAT until the system announces the desired setting then press

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