Operating Manual - Electric Fireplaces
Contents
1. OPERATING MANUAL Electric Fireplace Stove with Heater Model ND 18D2S CONSUMER SAFETY INFORMATION PLEASE READ THIS MANUAL BEFORE INSTALLING AND OPERATING THIS APPLIANCE WARNING IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY AN ELECTRIC SHOCK OR FIRE MAY RESULT CAUSING PROPERTY DAMAGE PERSONAL INJURY OR LOSS OF LIFE DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE THIS IS AN UNVENTED ELECTRIC APPLIANCE DO NOT ATTEMPT TO BURN WOOD OR MANUFACTURED FIRELOGS IN OR ON THIS APPLIANCE OR GRATE IMPORTANT Read all instructions and warnings carefully before starting installation Failure to follow these instructions may result in a possible electric shock fire hazard and or injury and will void the warranty For Customer Service Email resolutions netdirectmerchants com Phone 888 867 1177 Manufactured in China for Comfort Smart A Net Direct Merchants Brand 217 North Seminary Street Florence AL 35630 10 11 12 13 14 15 16 17 IMPORTANT SAFETY INFORMATION When using electrical appliances in order to reduce the risk of fire electrical shock and injury to persons basic precautions should always be followed including the following Read all instructions before using this appliance This appliance is hot when in use To avoid burns do not let bare skin touch hot surfaces If provided use handles2. One switch for Low Both for High The knob on the left sets the heat level so that the thermostat automatically turns the heater on and off to maintain the desired temperature Turn the thermostat switch clockwise to increase the desired temperature and counter clockwise to lower it The knob on the right adjusts the fire effect intensity Adjust to get the desired effect The switches in the center control the amount of heat the unit can generate Flip one of the switches to the on position with the red light illuminated for low heat setting switch both to the on position for high heat setting PLEASE NOTE When you turn the heater on for the first time you may notice a slight odor which is harmless and will soon stop MAINTENANCE During any service of this appliance the power to the unit must be turned off and unplugged from the wall outlet A Changing Light Bulbs The appliance comes with two G9 120V 25W Halogen Incandescent light bulbs max 25W See Figure 5 CAUTION Sharp edges The fire effect is created with the use of two G9 120V 25W Halogen Incandescent light bulbs The light bulbs will have to be replaced when they burn out average lifespan is 3 000 hours Replacement bulbs can be ordered online or at home supply stores To replace the light bulbs loosen the 7 screws on the back of the fireplace stove and carefully remove the back panel by sliding it down You will then be able to remove t
3. paint or flammable liquids are used or stored This fireplace should not be used as a drying rack for clothing Christmas stockings or decorations should not be hung in the area of it Use this appliance only as described in the manual Any other use not recommended by the manufacturer may cause fire electric shock or injury to persons Avoid the use of an extension cord because the extension cord may overheat and cause risk of fire However if you have to use an extension cord the cord must be No 14 AWG minimum size and rated not less than 1875 Watts The extension cord must be a three wire cord with grounding type plug and cord connection The extension cord shall not be more than 20 feet 6 m in length See directions in Figure 1 This heater is for use with a standard 120 Volt outlet The cord has a plug as shown in Figure 1 See Figure 1 for grounding instructions An adapter as shown at C is available for connecting three blade grounding type plugs to two slot receptacles The green grounding plug extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box The adapter should not be used if a three slot grounded receptacle is available Figure 1 ADAPTER OPERATING INSTRUCTIONS Caution The appliance is hot while in use Be sure to keep any combustible material at least three 3 feet away from the heater The area directly around the fireplace heater must be clear an
4. appliance where it may fall into a bathtub or other water container Do not use this fireplace if any part of it has been underwater Do not run cord under carpeting Do not cover cord with throw rugs runners or the like Arrange cord away from traffic areas and where it will not be tripped over To disconnect this appliance turn controls to the off position then remove plug from outlet Connect to properly grounded outlets only This appliance when installed must be electrically grounded in accordance with local codes or in the absence of local codes with the current CSA C22 1Canadian Electrical Code or for U S A installations local codes and the National Electrical Code ANSI NFPA NO 70 18 19 20 21 22 23 24 25 There is a thermostat limiter inside the heater When the inner temperature overheats or abnormal heating occurs the thermostat protective device will cut off the power supply to avoid damage to the fireplace or risk of fire The heater must not be located immediately below a socket outlet Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock fire or damage the appliance To prevent a possible fire do not block air intakes or exhaust in any manner Do not use on soft surfaces like a bed where opening may become blocked This appliance has hot and arcing or sparking parts inside Do not use it in areas where gasoline
5. phone STANDARD 1 YEAR WARRANTY Net Direct Merchants hereinafter referred to collectively as the Company warrants that your new Electric Fireplace is free from manufacturing and material defects for a period of one year from date of purchase subject to the following conditions and limitations 1 This electric fireplace must be installed and operated at all times in accordance with the installation and operating instructions furnished with the product Any unauthorized repair alteration willful abuse accident or misuse of the product shall nullify this warranty 2 This warranty is non transferable and is made to the original owner provided that the purchase was made through an authorized supplier of the company 3 The warranty is limited to the repair or replacement of part s found to be defective in material or workmanship provided that such part s have been subjected to normal conditions of use and service after said defect is confirmed by the Company s inspection 4 The Company may at its discretion fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part s or replacing with a new unit of equal or greater value 5 Any installation labor construction transportation or other related costs expenses arising from defective part s repair replacement or otherwise of same will not be covered by this warranty nor shall the Company assume responsibili
6. d free of any obstructions In order to avoid a hazard due to inadvertent resetting of the thermal cutout this appliance must not be supplied through an external switching device such as a timer or connected to a circuit that is regularly switched on and off by the utility Location When choosing a location for your new fireplace ensure that the general instructions are followed Also for best effect install the fireplace out of direct sunlight This fireplace is intended for indoor use only outdoor use may damage the unit and will invalidate the warranty Cold Climate Installation Recommendation When installing this unit against a non insulated exterior wall or chase it is mandatory that the outer walls be insulated to conform to applicable insulation codes Technical Requirements At least a 15Amp 120VolIt 60HZz circuit with a properly ELECTRICAL SPECIFICATIONS grounded outlet is required to operate this heater Preferably the fireplace will be on a dedicated circuit as other appliances on the same circuit may cause the circuit breaker to trip or the fuse to blow when the heater is in operation If the breaker trips when the heater is used then you need to move the heater to another location or unplug other appliances that are on the same circuit Voltage 120V 60Hz Amps 6 3 Amps Watts 1000 Watts The unit comes standard with 6 feet 1 8 m three wire cord exiting from the rear of the fireplace Plan the
7. he worn out bulbs replace them with new bulbs Once bulbs have been replaced reassemble the unit by attaching the back panel with the 7 screws that were previously removed Figure 5 G9 120V 25W Halogen Incandescent Light Bulb B Cleaning Before cleaning the appliance disconnect it from the outlet and allow it to cool Clean exterior surfaces with a soft cloth dampened with water Do not use cleaning or polishing products TROUBLESHOOTING GUIDE PROBLEM SOLUTION 1 No power All switches are in the ON position and the unit does not work 2 The flame effect is functioning but the heater does not blow out warm air 3 Heater does not work while heater switch is in the ON position 4 The ember bed is glowing but the flame is not functioning properly A Check that the unit is plugged into a standard 120V power outlet B Check that the Master switch is on see Figure 3 A Check that fan and heater switch are turned on see Figure 4 B Check that Mechanical Thermostat Knob is set to the highest setting clockwise A Turn all switches to the OFF position and unplug the unit from the wall outlet for 5 minutes After 5 minutes plug the unit back into wall outlet and operate as normal A Open the back panel of the unit Check whether the spinner spindle is connected to the motor B Check whether Flame Generator drive motor is running If not contact customer service via email or
8. installation to avoid the use of an extension cord If an extension cord must be used it must be a minimum 14 AWG three wires with grounding type plug connector and rated not less than 1875 Watts The cord shall not be more than 20 feet 6 m in length Clearance to Combustibles Keep electrical cords drapery furniture and other combustibles at least 3 feet 0 9 m from the front of the heater and away from the sides Assembly See Figure 2 Figure 2 Please follow these instructions REMOVE LEG FROM BAG LOCATE USING A POZIDRIV OR PHILLIPS AND LINE UP HOLES IN THE LEG SCREWDRIVER SECURE LEG WITH WITH HOLES IN THE UNDERSIDE THE THREE SCREWS PROVIDED OF THE STOVE BODY REPEAT THIS PROCEDURE FOR REMAINING THREE LEGS THIS IS HOW THE LEG LOOKS WHEN THIS IS HOW THE STOVE LOOKS ATTACHED CORRECTLY WHEN ALL FOUR LEGS ARE IN PLACE F Operation This heater has a master power switch see Figure 3 located on the right side of the heater fan and below the square switch cover The switch must be in the ON position indicated by the illuminated red light for the heater to operate Figure 3 Power Switch The heater has two functions One is to simulate the fire flame and the second is to operate the fan and heater The switches are located below the stove door under the rectangular hinged cover see Figure 4 Figure 4 Thermostat Control Dial Flame Brightness Dial 500W 500W Hame Switch Low High Heat
9. mation or to purchase an Extended Warranty If you have any questions or need to claim your warranty contact the Company at resolutions netdirectmerchants com or 877 430 0703 Make sure you have your warranty your sales receipt and the model number of your electric fireplace product Net Direct Merchants 217 North Seminary Street Florence AL 35630
10. ty for same 6 The owner user assumes all other risks if any including the risk of any direct indirect or consequential loss or damage arising out of the use or inability to use the product except as provided by law 7 All other warranties expressed or implied with respect to the product its components and accessories or any obligations liabilities on the part of the Company are hereby expressly excluded 8 The Company neither assumes nor authorizes any third party to assume on its behalf any other liabilities with respect to the sale of this Net Direct Merchants product 9 The warranties as outlined within this document do not apply to any accessories used in conjunction with the installation of this product whether or not they were purchased from Net Direct Merchants 10 This warranty gives you specific legal rights and you may also have other rights which vary from state to state 11 This warranty is void if a The fireplace is used outdoors or is subjected to prolonged periods of dampness or condensation b The product is subject to any unauthorized alteration willful abuse accident or misuse c You do not have the original receipt of purchase 12 This product may be warranted for an additional year through an optional Extended Warranty provided the Extended Warranty is purchased prior to the expiration of the initial warranty period Please contact Net Direct Merchants at 866 966 1122 for additional infor
11. when moving this appliance Keep combustible materials such as furniture pillows bedding papers clothes and curtains at least 3 feet 0 9 m from the front of this appliance WARNING In order to avoid overheating do not cover the heater It cannot be used in a closet or wardrobe CAUTION Whenever the heater is left operating and unattended extreme caution is necessary if children are nearby The appliance is not to be used by children or persons with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction Children should be supervised and not allowed to play with the appliance If possible always unplug this appliance when not in use Do not operate any heater with a damaged cord or plug or after the appliance malfunctions or if it has been dropped or damaged in any manner If the supply cord is damaged it must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard Any repairs to this fireplace should be carried out by a qualified service person Under no circumstance should this fireplace be modified Parts having to be removed for servicing must be replaced prior to operating this fireplace again Do not use outdoors This heater is not intended for use in bathrooms laundry areas and similar indoor locations where high levels of humidity or moisture may be present Never locate this
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