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Qulu User Manual

1. Disabling Automatic Discovery Admin Only Once Camera is discovered the only way to delete it is to unplug it from the network see Deleting Cameras Admin Only However if Camerais plugged back again it will be re discovered To avoid this it is possible to disable this feature 1 Open Main Menu and go to System Settings gt Server 2 Uncheck Enable camera auto discovery in the Camera Management section 3 When finished press OK to apply or Cancel to discard settings IMPORTANT Once the feature is disabled new cameras will no longer be auto discovered only added manually 41 Qulu User Manual Adding Cameras and Encoders Manually Admin Only If Camera or Encoder is not accessible via broadcast usually if it is located in a different network it will not be discovered automatically In this case Qulu provides an ability to add Camera manually For instance it can be useful if Camera or Encoder is located in a different network or can even be accessed via Internet only It is also possible to add several Cameras simultaneously by scanning a range of IP addresses To add one or more Cameras Encoders 1 Right Click on server in Resource Tree and open Context Menu 2 Choose Add Camera s The following view will appear Camera Address 127 0 0 1 Login Password Subnet scan Discovery Port Discovered Cameras Choose one of the following e To add a single Camera enter camera
2. Qulu User Manual Contents Table of Contents Working with Qulu 1 Opening and Closing Qulu Client c ceccceeeeeeeeeeeeeeeeeeeeeeeeeeeesseeeeeeseeeeneeseeeeseeseeeeeeeseeeeseees 1 Connecting to Qulu Via Web Client cc ceccceeeee cece ee ener ee ee ener ee eee eeeeee ee eeeeeeeeeeeeeeeeeeeeeeeeeeesenees 3 Launching Qulu in Compatibility Mode cccccceceeteeeeeeeeeeeeeeee ee eeeeee ee eeeeeeeeeeeeeeeeeeeeeeeeeeeeenees 4 Connecting to Enterprise Controller and Working Offline cccceeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeenees 6 Introducing User Roles viz ici dices eeci ccc ctetecesaeestiieccivedecseeteciecbanetedecewedeesbbiecedececudeasesveceascesednastie 9 Qulu User Interface Overview oo reer eeeeeeeeeeeeeeeeeeeeeeneeeeeeeneneeenenenenenenenees Main Menu i cssssssssssssensessssnsnsenseenesesenseneaanseneneneneeneensensecnsnenenneaasneensneanensennasnecaanenasaeananeanansneensaseasasensaansnaeanensasansnnagan Showing and Hiding Side Panels Tabs and Layouts E EA ERP PEE E A E A E P E E N A E E A E E TT Context Menu sssssssssssssssesennennnnnnennnnnnnnnunennennnennennnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnannennnnnnnnnnnnnnnnnnannnnanennennnnnnnnnnnnnnnnnne Items on Layouts AN SCO cecresssseneeeeensenssensenceneeneennsensensenseassensenseneeeesenecascnseneenesenscnesaesaseenscneceseesansenecneseeeanenne Working with Resource Tree and Renaming ReSOUICES vrs eee eeeseeeseeeeenseecneeecenetneneeenennane
3. To perform Smart Motion Search 1 Open Motion Grid on the camera e use Camera s Quick Button EQ e open Camera s Context Menu and choose Motion Grid or select it and press Alt G Motion Grid will appear 2 Note if red fragments appears in motion zones Motion Detection is supported by Camera 2 Select the region the motion should be searched on Hold Shift Left Click and Drag e Ctrl Click and Drag to add another region e Click and Hold Left Mouse Button or use Context Menu Clear Motion Selection to clear all regions IMPORTANT Motion will not be visible and detected ona region marked as Motion Mask Qulu User Manual 160 As soon as the region is selected Time Line will be populated with red bars Each bar indicates recording period that contains motion Actual Motion in Archive Motion Search Area 14 August 2013 7 pm Search Results IMPORTANT Navigation in Time Line is possible by red fragments only until Smart Motion Search is off To disable Smart Motion Search clear all regions in Motion Grid or disable pressing the Ed button or use Context Menu Hide Motion Grid or Alt G 161 Qulu User Manual Using Thumbnails for Better Navigation The Thumbnail feature is a fast and convenient way to navigate through archive Thumbnails are single snapshots taken from archived video footage that are displayed on the Time Line This feature serves as another useful forensic tool for a
4. Event is not configured properly See Event description for details Qulu User Manual 106 Configuring Mail Server for E Mail Notifications In order to send Mail Notifications on Events E Mail Server should be configured To configure E Mail Server 1 Choose from one of the following e Open Main Menu and go to System Settings gt Server e Open advanced parameters of any Email notification on Alarm Events Rules form and click Global Email Settings 2 Choose quick or advanced E Mail Server setup see below for reference 3 When finished press OK to apply or Cancel to discard settings Quick E Mail Server Setup Outgoing E Mail Settings Advanced settings E Mail test qrail com rd eR a a a a ok Store Surveillance System e E Mail Password address and password of the mail account which will be used for outgoing mail Qulu will handle the rest e System Signature name of the Qulu installation Will appear as follows Dear user Some events occured with your system Store Surveillance System 107 Qulu User Manual Note click Test to ensure that the settings are correct If test fails e If the result is Cannot test such parameters the domain name is not supported It is necessary to switch to Advanced mode and set up the server manually e If the result is different the error message will be displayed a 100 Result Error S35 5 0 0 Authentication Failed OK
5. New Layout If User tries to configure Layout in this Tab asterisk will automatically be added to the caption indicating a Layout change The Layout will remain local The layout information is automatically passed to Enterprise Controller once Layout is saved See Saving Layouts If Layout is saved successfully it will be displayed in Resource Tree under the current User When closing all Layouts the default blank Tab will still appear If the current Layout is saved as New Layout the blank Tab located next to it will be renamed New Layout 1 automatically Any saved Layouts that were previously opened will appear automatically once User logs in See Layout Management and specifically Setting up Layout sections for more details Context Menu Context Menu displays all available actions as they relate to the selected element Context Menu will appear by right clicking on the desired element or on empty space hpen Open in New Tab Open in New Window Delete Check Camera Issues Camera Rules Camera Settings 15 Qulu User Manual Items on Layouts and Scene Video Item represents video recorded by a camera that can be played back within Qulu Items displayed on Scene offer total video manipulation a variety of features streaming data and other related information Local videos are displayed as follows e N 640x480 14 29fps 4 36Mbps The file name is d
6. Using Calendar This type of search helps the user to locate an event that took place on a particular date and time To perform a calendar search 1 Open Camera that contains the archived event 2 Press e Calendar will appear above Time Line The dates that are displayed on Time Line are highlighted in green Qulu User Manual 158 3 Select a desired date in Calendar To select multiple dates use CTRL Time Line zoom will automatically change to reflect the selected date s only If the archive contains data outside the visible range it will appear in shaded green 4 Select a desired hour in the upper part Calendar To select multiple hours use CTRL Time Line zoom will automatically adjust to display the selected hour s only 06 August 2013 i2am lam 2am 3am 4am 5am 6am 7am 8am 9am 10amiiam 12 pm ipm 2 ie 3pm 4pm 5pm August 2013 Mon Tue Wed Thu Fri oes 29 1 2 4 5 6 159 Qulu User Manual Performing Smart Motion Search Smart Motion Search enables User to perform fast and intuitive archived motion search To perform Smart Motion Search select the desired region and Qulu will display all fragments that contain motion throughout the archive scanning through a yearly archive only takes a few seconds IMPORTANT Smart Motion Search in Qulu assumes the selected Camera supports Motion Detection It is important to perform motion setup as well See Setting up Motion Mask and Motion Sensitivity
7. New Layout N Delete Rename admin User Settings y olia 2 Enter Layout s Name and click OK Cancel will discard all changes Enter the name of the layout to create Main Entrance Cancel 3 New Layout will be created and displayed in Resource Tree A new Tab will automatically appear There are several ways to set up Layouts Set Up Own Layouts 1 Open anew Tab configure Layout and save 2 Locate own User in Resource Tree create new Layout using Context Menu and save Setting up Layouts for other Users 1 Find the desired User in Resource Tree create new Layout using Context Menu and save 2 Open anew Tab configure and save Layout then associate with the desired User See Assigning Layouts to Users Admin Only Setting up Layouts This section provides detailed instructions on how to configure layouts e Adding Items to Layouts e Removing Item s from Layouts e Using Backrounds Maps or Plans on Layout E Mapping e Adjusting Layout s Appearance e Zoom Windows e Locking Layouts e Working with Multiple Qulu Windows e Saving Layouts IMPORTANT Viewers cannot change Layouts Also it is not possible to change Locked Layouts Qulu User Manual 128 Adding Items to Layouts More than one Item can be added to Layout at a time regardless of their source live cameras local video images etc Qulu allows 24 Items to be displayed on the x86 architecture an
8. Timeline mode Server Time Skin Dark Language English Misc Downmix audio from 5 1 to 2 1 Auto pause video T after minutes of inactivity Run application when PC boots up Browse logs Clear local cache Vista CCTV Navigating through Archive and Live It is very easy to navigate through Live and Archive in Qulu Here are some tips and shortcuts IMPORTANT It is only possible to navigate through recorded fragments chunks Position Slider to the dark area will jump to the next available recorded fragment displayed in green on Time Line By default all Cameras are set to display Live if opened for the first time Note all Users are allowed to view cameras Live However to view Archive Viewers must have the appropriate permissions Search Archive e Click on any desired position on Time Line or Time Scale e Drag Time Slider to the desired position The picture will refresh while dragging Time Scale navigation e Zoom Time Scale using Mouse Wheel for finer selection e Move Time Scale Scrollbar e Double Click on Time Scale Scrollbar to zoom out Go to Live e Press Ta orL e Move Position Slider all the way to the right Play Pause Press Oo Space Fast Forward or Rewind e Press Bor Ctrl Right Arrow to increase speed e Press Bor Ctrl Left Arrow to decrease speed e Available speeds on play 16x 8x 4x 2x 1x 2x 4x 8x 16x e Available speeds op pause 2x 1x
9. 0 5x 0 25x Ox 0 25x 0 5x 1x 2x Use Speed Slider very left position is 16x 2x on pause very right one 16x 2x on Pause e Click on Speed Slider to change speed temporarily and then revert to 1x Ox on Pause Drag Speed Slider to change speed permanently or use Mouse Wheel on Speed Slider e f Rewinding while in Live mode the position will be switched to Archive e f Fast Forwarding while viewing archive camera s will be switched to Live if the very right position is reached Previous Next Frame Pause only Press EB or Ctrl Right Arrow to skip to the next frame Press BB or Ctrl Left Arrow to skip to the previous frame e Use Mouse Wheel on Speed Slider when on Pause Previous Next Recorded Fragment e Press t or Ctrl Right Arrow to skip to the next frame Press amp or C rl Left Arrow to skip to the previous frame Useful sections e Pan Temporal Time Line e Navigating through Several Cameras Synchronously Qulu User Manual 154 Pan Temporal Time Line Pan Temporal Time Line is a convenient way to navigate through Live and Archive footage below 2012 12 am The current time is indicated by Position Slider The very right position indicates that Live video is currently played back If slider is moved to the left the playback automatically is switched to the Archive Q IMPORTANT It is not possible to navigate through the last minute of archive this increment is represented
10. 123 avi export avi WRIA aiia video_recording a export avi It is possible to open either an EXE file it will be displayed in new Tab or open a camera it will be displayed as single Item When the exported file is opened Time Line will display the exported time range If EXE bundle is opened then the recorded fragments and motion will be displayed on the Time Line as well Note start and end time points differ from a regular Local File It is the start and end time of the exported fragment When viewing information the time will be displayed in Item s bottom right corner Multi Video Export This section provides detailed information on how to export video from a single Camera s archive or Local Video File e Exporting the Layout in Multi Video Format e Viewing Multi Videos e Changing Multi Videos after Export Also see the Single Camera Export section for information on exporting video from a single Camera or Local File Qulu User Manual 184 Exporting Layout in Multi Video Format Qulu provides a powerful feature to perform Export in a proprietary format which has many benefits in comparison to standard Export see Exporting Recorded Region from Camera e itis possible to export several videos simultaneously for instance it is possible to export the last hour of recording from five cameras The exported files are saved as regular Layout and can be opened in Qulu The exported Multi Video can
11. Note in most cases it is not necessary to perform any additional adjustments Exporting Qulu provides powerful and flexible Export capabilities It is possible to perform Export in different formats Export several videos simultaneously and perform synchronous playback of such videos add metadata to exported videos etc Existing Export options e Single Camera Export Allows exporting to AVI and MKV formats Adds time stamps to exported video start and end time e Multi Video Export Allows exporting to proprietary format should be played by Qulu as well as executable bundle can be viewed on every WIndows computer Export is performed with additional metadata time stamps recorded fragments data motion etc Checking the Validity of Exported Videos e Taking Screenshots 2 Note Export are available to Administrators and Viewers that have appropriate permissions 179 Qulu User Manual Single Camera Export This section provides detailed information on how to export video from a single Camera s archive or Local Video File e Exporting Recorded Region from a Single Camera e Viewing Videos Exported from a Single Camera See the Multi Video Export section for more information on exporting video from several Cameras or Local Files simultaneously Exporting Recorded Region from Single Camera Qulu supports Export in two media formats Matroska mkv and avi These formats are supported by most players additi
12. Tabs and the following buttons e Connect Disconnect button This button indicates the current connection status and allows to connect or disconnect from EC e Window Buttons go exit fullscreen minimize close window e Screen Recording button Starts stops screen recording e Playback Panel located on the bottom Panel Used for playing back local videos and live streams e Resource Tree left Panel Contains all servers cameras local files users and layouts available to the current user e Notifications right Panel Contains notifications about system events Qulu 11 Qulu User Manual Scene represents space for video Items can be placed on Qulu allows viewing streams from Cameras as well as Local Video Files Items are placed on Scene and can be saved as Layouts If several Tabs are opened then each Tab contains its own Layout with Items Tab NEWEVOUETOMIS New ayouti1 X sv Layout Vista CCTV Qulu User Manual 12 Main Menu Main Menu allows users to gain access to various Qulu features quickly and intuitively Main Menu can be opened by clicking on the logo at the upper left corner Main Menu contains the following items New layout X v e Connect to Another Server allows Connect to Another Server connecting disconnecting to from Loaout Enterprise Controller see Connecting to g Enterprise Controller and Working New Offline Open eeu Save Current Layout e New as Save Current Layout
13. ability to view cameras live in real time mode Media Server Port used by Media Server to process requests for recorded fragments and video data from Qulu Client Motion Detection indicates whether or not any motion occurred within camera s viewing zone Motion Mask the area in viewing zone that does not trigger Motion Detection Multi Video Export an ability to backup several videos in a proprietary format or executable bundle Onvif a unified protocol used for communication with cameras See http www onvif org OS Operating System Preview Search breaks down a period of time into smaller video segments Example a month broken into ten 3 day periods displaying them as separate video segments Eases search of large archives Private cameras Network the network used to transmit data from cameras to Media Server It is not accessible from outside Public Intranet Network the network used to connect to Media Server from outside It can be used for either connecting Media Server to Enterprise Controller or configuring Server Components It may or may not be connected to the Internet Public IP IP Address that can be accessed from the Internet PTZ Point Tilt Zoom a camera must support PTZ for the feature to be used Resources cameras Media Servers local video files users and layouts RADASS Resolution and Algorithmic Data Adaptive Scaling System Enables dynamic switching of resolut
14. then click OK Cancel will discard changes To select all Cameras on a specific Server check the corresponding box To filter search use the Filter box Filter criteria is the same as search see Search It is possible to Drag n Drop the selected Cameras from Resource Tree onto the Action s advanced settings form IMPORTANT To record Camera on Event recording must be enabled on Camera Refer to Modifying Recording Schedule for information on how to enable recording If the Recording flag is not set on the selected Camera the following message will be displayed see above Qulu Advanced Parameters Action Camera recording x Quality Highest fos Post recording Quality and fps target recording parameters for Camera s If Camera s maximum FPS is lower than specified maximum FPS will be acquired Post recording the time it takes for the recording to be performed after the event is f complete May be caused by Motion on Camera Input Signal on Camera Why Action may work incorrectly Recording is not enabled on Camera Refer to Modifying Recording Schedule for information on how to enable recording Event is not configured properly See the Event description for details Start Panic Recording Starts Panic Recording when Event occurs Panic Recording mode switches Recording Settings for all Cameras to maximum FPS and Quality 2 Note if Recording is not enabled for Camera Panic Recording will no
15. Advanced E Mail Server Setup Outgoing E Mail Settings xX Advanced settings SMTP Server smtp gmail com test gmail com sek ke ek ke ook recommended Secure connection using Unsecure connection System Signature Store Surveillance System The parameters are the same as in Simple Setup plus e SMTP Server E Mail server address e Port SMTP Port e Connection type Secure TLS Secure SSL Unsecure Note click Test to ensure that the settings are correct If test fails e Try a different SMTP Port e Try a different connection type Vista CCTV 108 Qulu User Manual Start Recording on Camera Starts recording on Camera s when Event occurs For instance if Motion is detected on Cameras 1 2 or 4 recording on Cameras 4 5 and 6 will start Basic Parameters Camera s to record To specify 1 Click on Select at least one camera in the desired row on the Alarm Event Rules form The following form will appear WS Select cameras a 01 Server 192 168 0 172 3105 192 168 0 80 dwc mpa20m 192 168 0 31 DWC MPA2004 192 168 0 93 HI9712_51 DWC MPA20M 192 168 0 93 Metering 201172208 192 168 0 3 IPCLRO1 192 168 0 7 VS8801 192 168 0 39 WC MPA20M 192 168 0 93 GUY Server 192 168 0 207 Server 192 168 0 253 zy dwc mptz20x 64 239 139 118 W While Motion on Camera wy lt Any Camera gt Camera recording Select at least one camera 2 Check the cameras to record
16. All users All users All users All users All users All users All users All users Event log for Wednesday April 16 2014 64 event s found e Start and End Date only the events that occurred during a particular period of time are displayed the current day by default e Event type displays a specific type of events only e Camera displays events on a particular camera only applies to Motion Input and Camera Issues e Action type specific events caused by certain types of actions are displayed To remove all filter conditions click Clear Filter or open Context Menu and select Clear Filter To show events that are related to a particular source locate the actual event open Context Menu and select Filter Similar Rows e Select multiple rows from a table Drag the mouse use CTRL Click Up Down arrows or Shift Click Up Down arrows Use CTRL Ato select all records e All Camera options open rename diagnose etc To access the cameras Select Camera and open Context Menu e All Media Server options monitor configure diagnose etc To access Media Servers Select Media Server and open Context Menu Export data from one or multiple rows to an external file Select the desired rows open Context Menu and select Export Selected to File Choose a file name and format The following formats are supported e HTMLFile e CSV file text file with delimiters This file type can easily be imported i
17. E Mail Server must be configured see Configuring Mail Server for E Mail Notifications with e mail address specified for admin see Changing User Settings e Write to Log 119 Qulu User Manual Viewing Events Log Each event that occurs in Qulu is stored in Event Log Event Log makes it easy to navigate through past activity or diagnose Camera or Server To view the log proceed with one of the following e Open Main Menu and go to Event Log Ctrl L Aa e Open Notification Panel on the right and click FOG e To view Events that occurred on a particular Camera open Camera s Context Menu and choose Check Camera Issues The data is broken down by the following columns WS Event log 4 16 14 4 16 14 Any Event lt Any camera gt Any action nt Rules O Refresh Event ou Action Target Description Motion on Camera Send mail ko net com m Conflict address fi kog Camera IP Conflict 92 72 Send mail ko net com 192 168 0 18Camera 1 Camera IP Conflict erver 192 168 0 172 Send mail ko net com Reason RTP packet loss Network Issue detected prev seq Network Issue pe Show notification All users esday April 16 2014 9143 event s found Date Time date and time the event occurred Event the name of the event Source the resource that initiates the event Camera Motion Detection Input Signal etc or Server Storage Failure Server Failure etc The Action that is performed when Event
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19. Encoders This section provides information on how to add cameras to the Qulu resource list Choose one of the following methods e Discovering Cameras Automatically e Disabling Automatic Discovery Admin Only e Adding Cameras and Encoders Manually Admin Only e Adding RTSP or HTTP Streams as Cameras Admin Only Discovering Cameras Automatically Qulu provides a powerful and easy to use mechanism for automatic camera discovery It is required that a camera should be accessible via Broadcast As soon as Media Server is started and connected to EC it automatically performs camera discovery in its network Once a camera is discovered its parameters will be displayed in Resource Tree automatically If a camera does not transmit media data it is marked as Offline If Media Server is offline all Cameras the server is hosting are switched to the offline status automatically Once Camera is discovered lt PRODUCT NAME s gt tries to configure the following settings on Camera the best possible image settings for the main video stream best possible resolution and FPS and optimal ones for the secondary stream 240p to 320p 2 to 7 FPS To disable this feature see Preventing Qulu from Changing Camera Streaming Settings If Camera was deleted see Deleting Cameras Admin Only and connected again it will be re discovered Disable this feature to avoid auto camera discovery See Disabling Automatic Discovery Admin Only
20. Qulu Client to launch at start To proceed 1 Open Main Menu and go to System Settings 2 Select Run Application when PC boots up see Misc section 3 Click OK when done or Cancel to discard changes IMPORTANT In order to display video and graphics properly it is important to have most current video drivers installed If video drivers are not installed the following will be displayed Important Performance Tip ling and or updating your video nance when viewing and w y instructions on how to install or up your video driver follow instruction at e 4 Finally Qulu Client can detect PC configuration automatically If CPU and or graphic adapter are too weak to render all graphics the configuration mode will be activated This mode restricts the following Client functionality e Only one video can be viewed in the same time e No notifications in Client see Notifications e All animations are turned off Connecting to Qulu via Web Client Qulu Web Client allows connecting to Qulu from any PC via web browser The following browsers are supported e Internet Explorer 9 e Google Chrome e Mozilla not recommended To access Web Client do one of the following e If Qulu Client is not installed on the PC 1 Run the web browser 2 Enter the following URL https lt IP gt lt PORT gt web lt IP gt and lt Port gt are IP Address and port of Enterprise Controller For instance to open Web Cl
21. Qulu User Manual 192 168 0 147 Cancel Vista CCTV 2 Check the cameras to track then click OK Cancel will discard changes To select all Cameras on a specific Server set the flag on it To filter search use the Filter box Filter criteria are the same as search see Search It is possible to Drag n Drop the selected Cameras from Resource Tree onto the Event s advanced settings form If Cameras are not specified all Cameras will be monitored Advanced Parameters Schedule see Setting up Schedule for Tracking Events May result in Send Mail Show Notification Camera Output Why Event may work incorrectly Too many Cameras are monitored and too many Events occur Cameras being monitored are offline Action is not configured properly See the Action s description for details Notifications for this type of Event is hidden in system settings See Notifications for more details Storage Failure Occurs if Media Server is unable to write data on one or more Storages This may be caused by the following Hard disk malfunction Insufficient rights The permission to write on disk or recorded folder may be restricted by the computer Administrator Hard disk is too slow too many cameras are recorded and hard disk cannot record on such speed It may be useful to add another hard disk drive Disk is full By default Media Server writes data to disk in a circular pattern as soon as free disk sp
22. appear This is a default format e MKV is amore advanced format but may not be played back on some devices ex home media players It does not restrict video and audio content e EXE is used for distributing videos to the users who do not have any codecs or media players installed As soon as this executable is started new Client instance is run and plays back the exported video In this case the data on motion and recorded fragments is also exported IMPORTANT Files produced with the x64 version of software will only be viewable on Windows x64 however x86 can be viewed on any architecture As soon as export is finished the video will be available in Local Files in Resource Tree Eile 00 1A 07 00 FF F8 exe 123 avi export avi video_recording video_recording a export avi IMPORTANT This resource will be available until Client restarts To make it available permanently save the exported video to Qulu Media Folder see Configuring Media Folders or create and save a Layout that would contain this video Also see the Viewing Videos Exported from a Single Camera section for more information Qulu User Manual 182 Viewing Videos Exported from Single Camera As soon as export is finished the extracted video clip will be available in Local Files in Resource Tree Note that AVI and MKV files are shown as a single record and EXE file as Folder containing exported Camera iRele 00 1A 07 00 FF F8 exe
23. be navigated through as any other layout see Navigating through several cameras synchronously perform Smart Motion Search etc It is possible even do Multi Video Export from Multi Video e itis possible to export additional information recorded chunks and motion e itis possible to prepare a bundled version that can be run and viewed on clean Windows systems To do Export in proprietary format 1 Place the desired Items on Scene A user cannot export Local Video Files into Multi Videos but cannot mix the two 2 Select the export region on Time Scale e Use Right Click Drag e Open Context Menu on Time Scale and click Mark Selection Start or press then Mark Selection End or press J e To clear selection use the corresponding Context Menu item e Adjust the export region by dragging edges For easier zoom scroll the Mouse Wheel on Time Line 3 Open Context Menu and choose Export Multi Video Clear Selection Export Selected Area Export Multi Video N Preview Search Show Thumbnails Show Calendar Hide Timeline If the selection contains empty archive on Camera it will be exported and NO DATA will be shown when viewing the exported clip 185 Qulu User Manual IMPORTANT If a long period of time is selected for export it may cause delays In this case the following warning message will appear You are about to export several video sequences with a total length exceeding
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25. configure Cameras for Administrators and Viewers that have the appropriate access Permission Administrators can configure all cameras and Viewers can only use the ones that are assigned to them by Administrators A user can locate Camera Settings from Camera s Context Menu From Resource Tree From Scene 2105M P51 x pen Open in New Tab Open in New Window Delete Check Camera Issues s Apen in a New Tab Camera Rules Open in a New Window inl SA Maximize Item Show Info Show Motion Smart Search Take Screenshot Rotate to Remove from Layout Camera Settings The following actions can be performed when configuring Camera Parameters e Renaming Cameras e Obtaining Camera s IP MAC Firmware and Model e Configuring Audio on Camera e Configuring Camera s Authentication e Forcing Aspect Ratio for Cameras e Setting up PTZ on PTZ and Fish Eye Cameras e Setting Up Fish Eye Cameras e Setting up Recording Schedule e Setting up Motion Mask and Motion Sensitivity e Configuring Proprietary Camera Parameters e Adjusting Secondary Stream Quality e Forcing Aspect Ratio for Cameras Qulu User Manual 46 Setting up Analog Cameras Typically Analog Cameras are connected to via Analog Recorders Each Recorder has a number of channels that indicates the number of Analog Cameras it can handle If Recorder is plugged into the network it can either be discovered automatically or added manually see A
26. configure Media Server Storages 1 Open the Server Settings 2 Go to Storages Name Main Media Server IP Address 192 168 100 55 Port Storages In Use C Media Folder Name 111 7 GiB D Media Folder Name 465 7 GiB Rebuild archive index Start Cancel As displayed above the computer has 2 partitions and only disk Dis used for storage because disk C has less than 100 Gb of free space 3 To select Storage to be used check n Use flag Qulu 33 Qulu User Manual 4 To add External Storage click Add and enter the storage Samba path Protocol Windows Network Shared Resource URL server share IMPORTANT If using Network Storage the computer Media Server is installed on must have non password read write access to the Samba share The most convenient way is to mount it as local disk via Samba 5 Click OK At this point all Storages will be checked for validity and ability to write to If the drive has insufficient space a warning will appear The Storage structure on the partition is as follows lt drive gt Qulu Media Resolution SMAC SYYYY SMM SDD SHH e Resolution hi_quality full resolution streams e lo_quality low resolution streams e smac MAC address of the recorded device e syyyy Recorded Year e mm Recorded Month e SDD Day HH Hour IMPORTANT 5 GB of free space is always preserved on Storage Deleting Media Server Admin Only In some instances
27. desired item s on Scene 2 Proceed with one of the following Click Edto remove single Item e Open Context Menu and select Remove from Layout or hit Del to remove all selected Items To remove Item s from Layout in Resource Tree 1 Expand Users and locate the desired Layout in Resource Tree 2 Select desired Item s under specified Layout Multi Selection can be applied see Working with a Resource Tree 3 Open Context Menu and select Remove from Layout or hit Del w sdmin Open me 18 items Open in New Tab o Open in New Window 64 items 2 ao a New layout 10 Remove from ayout Del PTZ tours 123123123213 192 168 13 Check Camera Issues ACTi KCM8111 192 168 0 4 Camera Settings SNC VM630 192 168 0 114 TestCameraLive 192 168 137 1 e 2 k k A 4 Confirm deletion by clicking Yes 2 Note grid cell aspect ratio will be adjusted automatically as per the existing item aspect ratio to occupy space on Scene See Changing Cell Aspect Ratio Using Backrounds Maps or Plans on Layout E Mapping Qulu offers an ability to change background for Layouts A schematic map or a building plan can be chosen as the background behind cameras for easy camera location and information accessability to Users IMPORTANT Viewers cannot change Layouts It is also not possible to change Locked Layouts Qulu User Manual 132 To set background for Layout simple 1 Open the de
28. dynamically per item s aspect ratio to occupy Scene space This feature is used to occupy Scene space efficiently cell aspect ratio should be equal or similar to Camera aspect ratio Additionally the aspect ratio of cells can be changed manually To proceed use Change Cell Aspect Ratio Context Menu item invoke Context Menu on any empty space on Scene Fit in View Open Save Current Layout Save Current Layout As Change Cell Aspect Ratio Change Cell Spacing Start Tour Hi v 141 Qulu User Manual Zoom Windows Qulu provides a great feature that allows users to create an unlimited number of digital Zoom Windows for asingle Camera These windows can be placed on Layouts and saved for future use Q IMPORTANT It is not possible to use Zoom Windows on Locked Layouts To configure Zoom Window for Camera 1 Open Camera 2 Click on Elto drag arectangle on anitem A new item will appear on Scene 3 Move Zoom Window or resize it by dragging its edges Zoom Window can be moved between Cameras on Scene 4 To close Zoom Window close the corresponding item DWC MPTZ20x DL LOvelo treks mrs n ies en Aidis s nail up 2 Note it may be very convenient to use Zoom Windows of fish eye Cameras See De warping Fish Eye Cameras for more information Vista CCTV Qulu User Manual 142 Locking Layouts To prevent accidental changes to Layouts Qulu offers a locking capability Once locked
29. of type PNG Image png Timestamp Bottom right corner It is possible to place timestamps on screenshots use Timestamps dropdown list File and folder operations are performed in the same manner as in Windows Explorer Vista CCTV Qulu User Manual 192 Once saved Screenshot will be available in Local Files within Resource Tree iele 123 avi export exe V ipa ee video_recording test shot png IMPORTANT This resource will be available until Client restarts To make it available permanently save the exported video in the Qulu Media Folder see Configuring Media Folders or create and save a Layout that would contain this video Adjusting Volume To adjust Volume use one of the following e Use Volume Slider at the right of the Time Line e Use a Mouse Wheel above the slider e Use Ctrl Up Down e Use button or use P key to mute unmute IMPORTANT The volume level will affect the following system Actions Speak Play Sound and Repeat Sound Note notifications will not be heard if on mute Tours If several Items are opened on Scene this feature will provide the ability to automatically switch to the next Item in a Fullscreen mode like slide show To start Tour 1 Select several Items see Adding Items to Layouts 2 Open Context Menu and select Start Tour or press Alt T To stop Tour Double Click or press any key To change sequence speed the frequency in between Items du
30. on the desired position e Use and buttons to zoom in out e Move to a certain position Left Click on the desired position Qulu does not perform any dewarping when taking screenshots from Flsh Eye Lens Cameras However the image can be dewarped later See De warping Screenshots Taken from Fish Eye Cameras 171 Qulu User Manual It is possible to select Dewarping Panoramic Mode the circle on the right Once clicked it will show the image as a 90 180 or 360 degree panoramic view eas A VIVOTEK FE8172V VIVOTEK FE8172V j Press J again to disable dewarping and hide controls 2 Note Export and Taking Screenshots features will depend on this setting as well if dewarping is enabled the screenshot will be dewarped automatically and the Export dialog will suggest this feature can be disabled Vista CCTV Qulu User Manual 172 It is important to place Zoom Windows on the originally warped camera As displayed above all zoom windows are dewarped automatically Configure the zoom windows and Save Layout Note this feature can be applied to images as well Qulu 173 Qulu User Manual De warping Screenshots Taken from Fish Eye Cameras Qulu does not automatically dewarp while taking screenshots from a fish eye camera However the image can be dewarped later To dewarp an image 1 Right Click on the image to open Context Menu and select Picture Settings EPST H f x 4 Open
31. per the existing item aspect ratio to occupy space on Scene See Changing Cell Aspect Ratio To open items directly from new Tab e Select desired Item s from Resource Tree and select Open in New Tab from Context Menu Drag selected Item s from Resource Tree and drop them onto Tab Navigator PTZ tours sv SH 1300 192 168 0 2 2255AM H 192 168 0 15 4 31056 192 168 0 6 Server 192 168 0 172 300 192 168 0 2 2105DN 192 168 0 81 2255AM H 192 168 0 15 AMIR A 192 0 45 192 168 0 wy 3105 192 e Ctrl Drag and Drop items from Scene to Tab Navigator Multi Selection can be applied To prevent duplication release Ctrl and hit Esc while holding the left mouse button IMPORTANT It may be difficult to locate and add each item manually Search may be very useful in configuring a new layout see Search How to configure a layout using Search 1 Create a new Layout 2 Enter keywords into the Search box The search results will appear on Scene automatically 3 By adding or deleting keywords from the search box the items on Scene will vary 4 Do not forget to save configured Layout Qulu User Manual 130 Removing Item s from Layouts IMPORTANT Viewers cannot change Layouts that are assigned by Administrators They can only open new Tabs and add remove Items but cannot save Also it is not possible to add cameras to Locked Layouts To remove Item s from Layout on Scene 1 Select
32. s select the desired camera in Resource Tree It is not necessary to close the settings dialog e if the changes are not applied the following warning message will appear Save changes to the following 5 cameras ey 3105 ey 3105 x 2245PM xy 2255AMIR A xy 2255AM H 4 When finished press OK to apply or Cancel to discard settings 79 Qulu User Manual Swapping Cameras between Media Servers Admin Only If too many cameras are used on the network it may be helpful to set up an additional server for load balancing and redundancy purposes If several servers are set up on the same network it is possible to perform manual load balancing This is how camera swapping works 1 Step 1 Media Server is connected to EC and starts discovering Cameras As soon as Cameras are discovered they will appear in the Client 2 Step 2 Media Server is connected to EC and starts discovering Cameras As soon Cameras are discovered their MAC Addresses are checked If Camera is registered on Media Server it will not appear in the Client and a Disabled flag is set in the database 3 Once Camera is moved to another Media Server it becomes Enabled in the second Media Server and automatically disables itself in the first one IMPORTANT When moving Camera from one Media Server to another recording will be restarted automatically with predefined parameters Also Archive is seamlessly combined from all servers To move camer
33. s Address IP or Host Name the Camera can be resolved on Q IMPORTANT Qulu allows adding Cameras by IP Address Host Name or Generic RTSP HTTP Link advanced See Adding RTSP or HTTP Streams as Cameras Admin Only e To add several Cameras at once select Subnet Scan Enter the desired IP range to start scanning By default addresses 0 255 of the same subnet are suggested As a result the entire specified network will get scanned for Cameras 6 Specify authentication parameters in Login and Password fields if needed 7 Specify Discovery Port if needed Most Cameras are discovered on port 80 so it is better to leave on Auto setting Press Scan to initiate search This can take a lengthy period of time especially if IP Range is being scanned 43 Qulu User Manual 9 If Cameras are located they will be displayed in order Start IP 192 168 0 1 Login admin End IP 192 168 0 255 Password admin X Subnet scan Discovery Port Discovered Cameras Add Manuf Name Address VIVOTEK i E p 168 0 202 a ONVIF FD8162 http 192 168 0 202 80 onvif device service _ Ad selected se If Camera is already registered manually or automatically it will be displayed though cannot be selected for addition Start IP 192 168 0 1 Login admin End IP 192 168 0 255 Password admin X Subnet scan Discovery Port Discovered Cameras Manuf All cameras are already in the resource tree a 10 S
34. s header e Filter data Type the filter sub string into the Search String field on the top The results will be refresh as typing To disable filtering clear the sub string e Select several rows from the table Drag the mouse use CTRL Click Up Down arrows or Shift Click Up Down arrows Use CTRL Ato select all Cameras e Open one or several Cameras Select the desired Cameras open Context Menu and choose Open Open in New Tab Open in New Window e Rename Cameras Select Camera open Context Menu and choose Rename e Viewing Camera s event history Select Camera open Context Menu and choose Check Camera Issues Event History form will open and filtering against the selected Camera will apply e Delete one or multiple Cameras Select the desired Cameras open Context Menu and choose Delete e Go to Cameras Settings Select the desired Cameras open Context Menu and choose Camera Settings Export data from one or multiple Cameras to an external file Select the desired Cameras open Context Menu and choose Export Selected to File Select file name and format The following formats are supported e HTML File e CSV file text file with delimiters This file type can easily be imported into Microsoft Excel Copy one or several rows to clipboard Select the desired rows open Context Menu and choose Copy Selection to Clipboard The data can be pasted into any text editor or Microsoft Excel Adding Cameras and
35. selected sound If not specified the file name will be used as the title by default 4 Click Open to add the sound or Cancel to discard changes e To rename the selected sound click Rename and enter anew title e To test the chosen sample click Play e To delete the selected sample click Delete e Click Open to add the sound or Cancel to discard changes May be caused by All Events Why Action may work incorrectly Event is not configured properly See Event description for details Sound is muted Open any item on Scene and check if the sound is muted Volume settings are applied globally See Adjusting Volume Qulu 115 Repeat Sound Plays a specific sound while Event occurs Basic Parameters Qulu User Manual Sound to be played It is possible to select any sound from the available options Action Play sound Show notification Show notification Show notification Show notification Show notification Advanced Parameters Volume Target lt No Sound gt lt No Sound gt Alarm Clock 2 Alarm Clock 3 Bicycle Bell Door Bell Notification 1 Notification 2 Notification 3 h Shape of my heart Syren 1 Sound library customization adding editing or removing sounds To go to sound library go to Advanced Parameters and click Manage Action Play sound Interval of action Instant Notification 1 Volume The following dialog is displayed lt No Sound gt Alarm Clock 2
36. the best practice is 1 Move the entire Scene using a Right Click Drag 2 Resize an Item to occupy the available space OR 3 Move the desired Item away from the rest of Items 4 Resize the Item to occupy the available space Using Fit In View This feature allows users to revert the view to maximum in order to view all Items conveniently This can also be used when zooming or moving the entire Scene Fit In View can be performed by Double Clicking on any empty space on Scene or by Right Clicking on Context Menu and selecting Fit in View Also Fit In View is performed automatically if e Change in view mode Window or Fullscreen see Full Screen and Window Mode e Change in Qulu window size Qulu User Manual 140 Changing Distance between Items This feature is used when multiple Items need to be stitched together or positioned closer to each other A good example is a panoramic view derived from four individual single sensor cameras to compose a 180 degree view To adjust the distance between Items use Change Cells Spacing Context Menu item or Ctrl Mouse Wheel on Scene Fit in View Open Save Current Layout Save Current Layout As Change Cell Aspect Ratio Change Cell Spacing N Start Tour Q IMPORTANT If aspect ratio of an item is not 4 3 or 16 9 the extra space will remain Changing Cell Aspect Ratio Cameras provide video in 4 3 16 9 or custom format Grid cells aspect ratio is changed
37. the item Once complete reasons and recommended actions will be displayed Diagnostics for camera DCS 942L 192 168 0 153 Checking media server availability Checking that camera is accessible Checking that camera provides media stream FAILED Cannot open media url rtsp 192 168 0 153 play1 sdp Failed to connect to media port 554 Make sure port 554 is accessible forwarded etc Please try to reboot the camera then restore factory defaults on the web page Diagnostics finished Copy to Clipboard Follow instructions to resolve the issue If unsuccessful contact support see Troubleshooting and Contacting Support Click Copy to Clipboard and paste the data into the message prior to sending it to support Vista CCTV Qulu User Manual 200 Restoring Broken Archive Qulu uses a specific directory on each network drive However sometimes archive is moved for various reasons ex a hard drive was replaced hard drive s letter was changed etc possibly resulting ina complete removal of archive from the system Qulu can easily restore the lost archive To perform archive restoration 1 Open the Server Settings 2 Click on Rebuild Archive Index Name Server IP Address 192 168 0 172 Port 7002 Storages In Use Path Capacity Z opt mediaserver var data 228 8 GiB Rebuild archive index Sat Cancel 3 The process can take along time Click Yes to proceed You are about to launch the archi
38. the scene 2 Open Context Menu and select Check File Watermark or press Alt C hOpen in a New Tab Open in a New Window Open Containing Folder Maximize Item Show Info Check File Watermark Rotate to Remove from Layout Qulu User Manual 190 3 If the file is in its original state the check will succeed Check result Chel 1 9 9 520 Hricarire 0 Sftaaze lt erestbdseslebsabsseccc2be Hexevasd sp 1901 132 Watermark matched Watennerk cS651cl32531510d2182402179aI544 Check result Arama KOANIA RM Aa I nva lid waterma rk 191 Qulu User Manual Taking Screenshots Screenshot can be taken from both Cameras and Local Video Files to PNG or JPG output formats IMPORTANT If Image Enhancement and or De warping capabilities were initially applied to the exported source they will be retained while rendering the screenshot To take Screenshot from a video 1 Select the desired Item on Scene 2 Seek to the desired position frame seek will help See Navigating through Archive and Live 3 Click the E amp button on the item 4 Choose the desired file name and location and click Save Cancel will close the dialog and data will not be saved Note check Include Timestamp to insert playback time in the screenshot enabled by default Ws Save Screenshot As Look in B c Users ROOT Videos S Demonstration Medic My Computer RooT File name 2255AM H_294247 Jan 10_08 00 54 Files
39. will capture motion with very low sensitivity e top right and bottom left corners will capture motion with standard sensitivity e for other regions the sensitivity will be high 6 Click Apply or OK when finished To discard any changes click Cancel It is possible to set up motion directly from camera s web page For this purpose use Camera Motion Web Page link on the Motion tab Qulu 73 Qulu User Manual Configuring Proprietary Camera Parameters Qulu allows configuring basic image settings inside the software These settings are available for Onvif compliant cameras only amp Note It is possible to configure Cameras for Administrators and for Viewers that have the appropriate permissions To go to proprietary camera settings 1 Open Camera settings and select Advanced 2 Configure desired Camera Parameters General Recording Motion GES Category Brightness 0 White Rian ce Exposure Maintenance Color Saturation 0 Contrast 0 Sharpness 0 Cancel Note If the list is empty Camera does not support configuring not Onvif Compliant All settings are applied immediately Best practice is to leave a video Item on the Scene while configuring its parameters Vista CCTV Qulu User Manual 74 Other proprietary camera parameters such as Authorization Network Settings etc can be configured directly from camera s web page 1 Open Camera settings and select General 2 Enter Authe
40. x64 architecture Search results are dwc mpa20m 192 168 0 31 Search DWC MPA20M 192 168 0 31 Results automatically added to the current scene DWC MPA20M 192 168 0 93 Search Criteria video_recording avi Type any three consecutive characters from a resource name MAC or IP into the box to activate search Search results are displayed as follows To refine search use the following tips e Specify the resource type Any Type Video Files Image Files or Live Cameras e Use special symbols to combine several search criteria e to add a new criteria to the search Example out 100 will pull in all files containing out or 100 in file description e to avoid files containing certain characters Example out hdtv will pull in all files containing out but no hdtv All results will disappear from the scene once all characters are removed from the search box Qulu User Manual 22 Playback Panel Qulu provides powerful and intuitive playback system It includes seamless transition from live to archived footage smooth archive playback extensive search capabilities local files playback etc All playback operations can be performed within the Playback Panel Speed Slider Tnumbnails Volume Control Playback Buttons Pan Temporal Time Line Additional Buttons The following elements are displayed e Playback Buttons used for playing back selected
41. 30 minutes It may require over a gigabyte of HDD space and depending on your connection speed may also take several minutes to complete Do you want to continue 7 No In this case it is possible to continue working with Qulu while exporting 4 Choose the desired file name format and location and click Save Cancel will close the dialog and no exported data will be saved Look in n C Users Root Videos HD Media My Comp _temp Root File name export Save Files of type imma MMM a CRRA ee Cancel Media File read only nov Executable Media File x86 exe Executable Media File x86 File and folder operations are performed in the same manner as in Windows Explorer The following formats are supported e NOV a proprietary format Can be opened by Qulu Client only Can be changed if needed see Changing Multi Video after Export NOV Read Only a proprietary format Should be opened by Qulu Cannot be changed e EXE an executable bundle platform dependent x86 or x64 Can be opened without Qulu installed on the computer Can be changed in the future if needed see Changing Multi Video after Export EXE Read Only a proprietary format platform dependent x86 or x64 An executable bundle Can be opened without Qulu installed on the computer Should be opened by Qulu Cannot be changed EXE is used for distributing videos to the users who do not have any codecs or media play
42. Admin Only Then Storages on each Media Server should be configured see Configuring Media Server Storages Admin Only All Cameras should be properly set up see Camera Managemnent Same with Recording Settings see Setting up Recording Schedule Admin Only Once completed it becomes possible to create multiple Users configure Layouts for them and more 27 Qulu User Manual Obtaining and Activating Qulu Licenses Qulu s license policy is quite simple Each Camera requires License The application has no camera count restrictions The License allows viewing and recording of a single IP or Analog Camera Cameras can be viewed live without Licenses allowing for an unlimited number of Cameras to be connected and viewed live at no charge 2 note if recording is enabled for Camera License is considered used even if recording is not performed Recording is required to capture Motion Detection and Input Detection events on Camera For instance the following screenshot illustrates the situation that all Cameras are offline and not recording However recording is enabled on four Cameras marked by o Server 192 168 0 172 x DWC MPA20M 192 168 0 11 z DWC MPA20M 192 168 0 123 z7 DWC MPA20M 192 168 0 19 my dwc mpa20m 192 168 0 31 z7 DWC MPA20M 192 168 0 31 In this case 4 Licenses are being used See also Setting up Recording Schedule Qulu comes with four Trial Licenses automat
43. Advanced Parameters Aggregation Period May be caused by All Events Why Action may work incorrectly Some notifications are disabled Event is not configured properly See Event description for details 103 Qulu User Manual Visual Event Indication If too many Cameras are opened at the same time it becomes very difficult to locate a specific Camera when Event occurs Qulu provides a powerful and intuitive way to highlight a specific object on Scene if Event occurs DL Ov oie sm The following Events are indicated e Motion on Camera Network Issue and Input Signal on Camera visualization on Camera e Server Issue visualization on Media Server Monitoring Widget if Media Server is being monitored see Monitoring Media Servers Admin Only The action is always enabled and does not require configuration Qulu User Manual 104 Mail Notifications Qulu can send E mails to Users or to additional addresses when Events occur IMPORTANT E Mails cannot be sent if E Mail Server is not configured In this case E Mail Server is not Configured notification is shown up See Configuring Mail Server for E Mail Notifications for more details Basic Parameters Users the E Mails should be sent to g On Motion on Camera lt Any vy start Camera gt Send mail Every 6 hours WS Select users To filter search use the Filter box Filter criteria is the same as search see Search It is possible to Drag
44. Alarm Clock 3 Bicycle Bell Door Bell Notification 1 Notification 2 Notification 3 Shape of my heart Syren 1 Manage N Test Play Add Rename Delete Vista CCTV Qulu User Manual 116 e To adda sound 1 Click Add and select the desired audio file Look in iin gt P r4 B My Computer Media Prograr RrooT Intel soft mac_install torrent nvision Media Users PerfLogs Windo Perl64 Pivothead Media Program Files AV Demonstration Media develop DW Spectrum Media FlyView Media HashiCorp Chinese Media File name Open Files of type Sound files wav mp3 ogg Cancel Clip sound upto 5 seconds Custom Title 2 Choose the duration and set it to Clip sound up to The audio file will be cut to the specified duration 3 Choose Custom Title for the selected sound If not specified the file name will be used as the title by default 4 Click Open to add the sound or Cancel to discard changes e To rename the selected sound click Rename and enter anew title e To test the chosen sample click Play e To delete the selected sample click Delete e Click Open to add the selected sound or Cancel to discard changes May be caused by Motion on Camera Input Signal on Camera Why Action may work incorrectly Event is not configured properly See Event description for details Sound is muted Open any item on Scene and check if the sound is muted V
45. Area Export Multi Video Preview Search X Show Thumbnails Show Calendar Hide Timeline e To clear selection use the corresponding Context Menu item e Adjust the region by dragging edges to export e To make zooming easier zoom on Time Line using a Mouse Wheel 163 Qulu User Manual 3 Invoke Context Menu and choose Preview Search New Tab will be opened The Tab contains several Items representing the selected Camera in different periods DWC MD421D 2012 Dec 19 06 00 00 0 2 3f DWC MD421D 2012 Dec 19 07 00 000 P 5i gees OOMbps Hi Res 05 46 25 1 1920x108 ips Te eVeMbps Hi Res UDN JU S P J If click on Items the selection on Time Line will display the particular period in archive related to the selected Item If the selection does not contain archive data this feature is not available 4 Locate the period of time the desired event took place and select appropriate Tab 5 Repeat steps 1 3 on the desired Item on Preview Search Tab to refine search Itis also possible to perform the following actions in Preview Search Tab e Navigate through archive e Thumbnail Navigation e Smart Motion Search e Calendar Search e Tours e Screenshot e Export Vista CCTV Playing Back Local Files in Qulu In addition to powerful camera playback engine Qulu can also act as Media Center it can play back almost any file Most major codecs and most major containers are supported This section c
46. As e Tab creates an empty tab in Tab Navigator see Tabs Start Screen Recording e Window opens a new window of System Settings Qulu see Working with Multiple Qulu Open Web Client Windows Alarm Event Rules Management Alarm Event Log Camera List e User creates a new user see User Check for Updates About Exit e Open opens and plays back Local Files see Playing Back Local Files in Qulu e File opens Local Video File Folder opens all Local Video Files in the selected folder and plays them back simultaneously max 24 files for x86 and max 64 files for x64 e Save Current Layout and Save Current Layout as the currently displayed on the scene layout Saving Layouts e Start Stop Screen recording see Screen Recording Windows Only Go to Exit Fullscreen see Full Screen and Window Mode e System Settings setup Qulu e Exit Qulu Showing and Hiding Side Panels Side Panels are extremely useful though may be hidden by a user if needed The gt buttons show hide Panels as well as Hide Panel Context Menu item If an item is expanded to fullscreen see Expanding Items to Fullscreen all Panels slide off the screen and disappear To bring Panel back click on gt Additionally both left and right sliding menu panels can be pinned 3 e f Pinned side Panels are always visible If a panel is hidden manually it will not reappear auto
47. Cameras and Local Files Cameras are played back synchronously and Local Files independently Forensic Analysis Qulu provides a wide number of features for forensic analysis of recorded streams This section explains how to perform forensic analysis in the application e Expanding Items to Fullscreen e Zoom e Rotate e De warping Fish Eye Cameras e Image Enhancement Expanding Items to Fullscreen In order to perform forensic analysis it is recommended to switch the desired Item to Fullscreen To toggle Fullscreen proceed with one of the following e Double Click on the desired Item on Scene e Open Context Menu and select Maximize Item Restore Item or press Enter When in Fullscreen mode all Side Panels are hidden Use gt icons for panels to appear If several Cameras are displayed simultaneously then the recorded fragments are combined on Time Line If User switches Item to Fullscreen only recorded fragments related to the selected Item are visible E Note itis possible to expand Items to Fullscreen sequentially like slide show See Tours for more information Zoom Zoom is extremely useful when it comes to working with high resolution Cameras It is possible to Zoom in on single Item in Fullscreen or whole Layout if needed To Zoom in out e use a Mouse Wheel which will only Zoom on the area that has a cursor over it e use t keys zoom relatively to the center of the Scene To m
48. Item s e Speed Slider controls the playback speed of selected Item s e Pan Temporal Time Line represents the archived data for selected Item s e Volume Control used to adjust volume for the selected Item e Additional Buttons a switches selected camera s to a live playback mode or indicates that they are playing live See Navigating through Archive and Live cm performs time synchronization of all cameras displayed on Scene See Navigating through Several Cameras Synchronously E opens calendar to help navigate through archive see Using Calendar EB expands Time Line and shows small previews called Thumbnails See Using Thumbnails for Better Navigation Full Screen and Window Mode Qulu is recommended to be operated in full screen To toggle full screen or bring the application to a window mode e sand ts buttons e Alt Enter or Esc e F11 all side panels will be hidden Moreover it is possible to expand a single item on fullscreen See Expanding Items to Fullscreen Getting Context Help Qulu provides intuitive context help system on each interface element To invoke help 1 Press button 2 Left Click on the desired interface elements Context Help contains links to other topics that can be useful as well Qulu User Manual 24 Customizing Look and Feel of Qulu Qulu provides a number of ways to customize user interface To start open Main Menu and explore L
49. Note Export and Preview Search features will depend on this settings as well This setting does not affect Recording Schedule always based on Media Server Time Time Line s color indicators Black empty space no recording took place in this period of time e Green represent recorded fragments e Red motion regions Displayed only if Smart Search is active See Performing Smart Search It is possible to navigate through recorded fragments only When moving Position Slider to the black area no recording it will jump to the next available recorded fragment If several live Cameras are currently displayed all recorded fragments are combined on Time Line in the lower All Cameras line Qulu User Manual 156 Navigating through Several Cameras Synchronously Qulu provides a powerful engine that enables users to navigate through multiple cameras if several Cameras are displaying at the same time they can be synchronized If User performs search fast forward rewind or search by frame each camera will be synchronized However recording may be set up differently If no recording took place over a certain period of time NO DATA will appear on the camera view e The upper row displays fragments for Camera selected on Scene e The lower row for all Cameras displayed on Scene It is possible to disable Synchronization press Gi button If no Item is selected the selection will move to the previously sel
50. Select FPS IMPORTANT If making any changes to image parameters for Camera is prohibited for Qulu then FPS and Recording Quality changes will not take effect See Preventing Qulu from Changing Camera Streaming Settings Admin Only for details 6 As soon as all the parameters are selected click on Schedule Grid e Click and Drag to select multiple cells e Click on hour to select an entire column e Click on weekday to select an entire row e Click Schedule Grid s top left corner to select all cells Note to select same values hold Alt and click on the cell to choose a recording mode FPS and values 7 Repeat to set another recording for different cells 8 If Motion Recording is set itis possible to adjust Pre recording and Post Recording intervals the time range between the start and end of motion recording 9 Click Apply or OK when finished To discard changes click Cancel In case of insufficient licenses the following warning will appear take effect OK Enable Recording flag will be disabled however all schedule settings will be saved Qulu User Manual 68 Example e Workdays 8AM 8PM Record Always 24 FPS High e Workdays 8PM 8AM Motion Low Quality Always 24 FPS Medium e Weekends record motion sald 10 Low S10 a 12 43 34 15 II AF 18 19 A 22 B Note Recording Schedule is based on Server Time IMPORTANT Make sure to apply all recording selections to the schedule once sele
51. Server in Resource Tree 2 Open server s Context Menu and choose Server Settings Name Main Media Server IP Address 192 168 100 55 Ping Port 7002 Storages In Use Path Capacity Media Folder Name 111 7 GiB Media Folder Name 465 7 GiB Rebuild archive index Start Cancel Qulu The following Media Server parameters can be checked and configured e Name can be changed here or in Resource Tree e IP Address cannot be changed Displayed in Resource Tree as well if the corresponding setting is enabled see Working with Resource Tree and Renaming Resources e Port cannot be changed from the client e Ping check availability of the computer Media Server is hosted on e Storages see Configuring Media Server Storages Admin Only e Rebuild Archive Index restore recorded footage if moved See Restoring Broken Archive Qulu User Manual 32 Configuring Media Server Storages Admin Only Qulu provides an easy and flexible storage management policy Each Media Server can use unlimited number of local and network Storages If more than one Storage is used Media Server will automatically balance the space consumption The more free space the storage has the higher the usage intensity will be Storage is considered to be a separate hard disk partition If a partition has more than 100 Gb of free space Qulu uses it automatically Additionally it is possible to add network storages To
52. To use a more organized list open Main Menu and select Camera List or press CTRL M The information is broken down by the following columns Vendor ode 1P Name S8801 channel 6 VIVOTEK Continuous Areco Not recording S8801 channel 7 VIVOTEK Not recording 3 Digital Watchdog Not recording 3 0_ironmanVS8801 channel 8 VIVOTEK HI9712_51 LR01 HI9712_51E0 4 LRO1 vo 2 168 0 uuid_LR01 T IPCLRO1 IPC LRO1 V0 2 0 1 3 A 6 7 uuid_LRO1 T vivo_ironma 01 channel 2 VIVOTEK vsss01 9 39 urm_uuid_d9b0a41f d26b fcc8 9342 f191 _channel 2 Continuous hs0130LR01 hs0130 LRO1 V0 2 0 1 3 H BETA 192 168 0 73 uuid LRO1 HI3518 OO8DBDC88EBE36EF41 e Recording recording of Camera Not recording Continuous Motion only Motion Lo Res See Setting up Recording Schedule Note this is not an indication on how Camera is being recorded e Name Camera name Driver Camera s manufacturer maker When interacting with a 3rd party Cameras via Onvif protocol OnvifDevice is displayed e Model of Camera e Firmware the current firmware version e IP Name Camera s IP address e ID MAC Camera s MAC address It is not possible at times to determine the MAC address In this instance a unique identifier is shown i e urn_uuid_207f19b2 d5a6 407f 8fec 6265a311058b Server the Media Server Camera is hosted on The following tools are available to manage Camera List e Sort data by column Left Click on column
53. Tree is displayed as follows e Servers admin only a list of servers registered in the system Server IP addresses are also displayed if the corresponding setting is enabled Servers and Cameras Recorder Note Media Server can have several and i Cameras network interfaces so different IP addresses may be displayed e Cameras Cameras are displayed under Servers admin only and Layouts If a camera appears on more than one layout the camera will be listed multiple times in fie Resource Tree Loota The following indicators are displayed on oh Multi Video d gt the left _ e a camera is in recording mode Local Files o recording is set up for the camera but not recording at the moment Additionally Cameras IP addresses are displayed if the setting is enabled see below If Camera is experiencing network issues over the past minute Qis displayed See Camera Disconnection Malfunction for details 19 Qulu User Manual e Recorders admin only Displayed under Servers admin only and contains several channels represented as Cameras e Users Administrator can view several users in Resource Tree e Layouts Contains resources cameras and local files Owned by users and displayed under each user e Local Files Contains the following Video files Images Exported Video Files see Exporting Exported Multi Video Files and their contents Cameras
54. a s from one server to another 1 Hold Ctrl or Shift to select the desired cameras in Resource Tree 2 Drag and drop the selected cameras to the desired server IMPORTANT In order to move Camera from one Media Server to another the cameras must be discovered by both servers If not the following warning will appear Camera s cannot be moved to server Server It might have been offline since the server is up wy TestCameraLive Qulu User Manual 80 Deleting Cameras Admin Only IMPORTANT Camera must be offline unplugged from the network to be deleted To delete Camera s 1 Expand the Media Server hosting the desired server in Resource Tree 2 Find and select Camera 3 Right Click for Context Menu and choose Delete or the Del button on a keyboard 4 Click Yes to confirm Are you sure you want to delete z7 P13DSM2F1P 36 If Camera is back online it will start working immediately Recorded archive will be available as well however a user will need to reconfigure Camera as its settings have been erased To prevent this from happening User must disable automatic discovery See Disabling Automatic Discovery Admin Only for details Configuring Events and Actions Admin Only Qulu provides powerful and flexible event bus than can be used for simple and intuitive programming of any algorithm Algorithms are a set of Rules Each Rule is a combination of Event Action As soon as Event is
55. ace falls below 5 Gb oldest data will erase automatically However if the disk is full by any foreign data and free space is less than 5 Gb Media Server writes data on disk and erases it immediately In this particular case the following Event occurs If no Storages are selected to write to Storages are not Configured is fired up Basic Parameters None Advanced Parameters Schedule see Setting up Schedule for Tracking Events Why Event may work incorrectly Notifications for this type of Event is hidden in system settings See Notifications for more details Network Issue Occurs if network is unable to transfer data between Camera and Media Server and packet loss is detected That may cause for frame rate to drop on Camera s If no frames are received from Camera for 10 seconds Camera is considered offline Camera Disconnection Malfunction event is then generated in this particular case Basic Parameters None Advanced Parameters Schedule see Setting up Schedule for Tracking Events Why Event may work incorrectly Notifications for this type of Event is hidden in system settings See Notifications for more details Camera IP Conflict Occurs If another Camera with the same IP has entered the network resulting in one of these two Cameras to go offline Camera Disconnection Malfunction event is then generated in this particular case Basic Parameters None Advanced Parameters Schedule see Setting up Sched
56. also available for Local Files See also Opening Local Files Outside of Media Folders 167 Qulu User Manual Opening Local Files Outside of Media Folders It is possible to open Local Files outside Media Folders and thus are not visible in Resource Tree Use one of the following Drag n Drop one or several video files from Windows Explorer to Qulu window Drag n drop a folder containing video files from Windows Explorer to Qulu window e Open Main Menu and choose Open gt File s or use Ctrl O then choose the file s to be opened e Open Main Menu and choose Open gt Folder then choose a folder to be opened e Invoke Context Menu on Scene on empty space and choose Open gt Folder then choose a folder to be opened Any opened files will be shown in Resource Tree until Qulu is restarted If restore Layout that contains Items located outside of Media Folders they will be restored in Resource Tree as well Navigating Through Local Files Navigation through Local Files very similar to the navigation through Camera archive except e All items are not synchronized Sync is always disabled No Live for Local Files Time Line is not colored no recorded or motion regions Band buttons move position to the beginning or to the end of the file All other operations seek play pause ff rew etc are described in details in Navigating through Archive and Live IMPORTANT If Scene contains both
57. amera is capable of more If recording is not set Qulu will stream live at Maximum FPS and Quality Those settings are applied to Recording Schedule See Modifying Recording Schedule for details Dual Stream Recording Specifics RADASS Some Recording Parameters may need Motion to be supported by the Camera Motion Low Quality Always recording requires Dual Streaming to be supported by Camera If Dual Streaming is supported the second stream settings are set automatically based on the main recording settings e 2to 7 FPS e 320p to 480p Not only is the second stream used for recording itis also used for Software Motion Detection and bandwidth and CPU saving during playback See Setting up Motion Mask and Motion Sensitivity and CPU and Bandwidth Saving during Playback RADASS Modifying Recording Schedule Qulu provides a powerful and flexible schedule for configuring recording parameters A specific date and time can be setin the recording schedule as well Examples e Workdays 8AM 8PM record Always 24 FPS high quality e Weekends and Workdays 8PM 8AM record motion only 10 fps low quality The cameras recorded by Media Servers are marked with a small red circle in Resource Tree camerain recording mode o camera recording is setup though not recording at the moment a license is still being used 2 Note It is possible to configure Cameras for Administrators and Viewers that have appropriate permission
58. amera is discovered Qulu attempts to configure the following settings on Camera the best possible image quality for the main video stream best possible resolution and FPS and optimal quality for the secondary stream In some cases it may be necessary to set up custom stream settings on Cameras Qulu allows this as well IMPORTANT In this case Qulu can record Camera with specified settings only It will not be possible to set up FPS and Quality when configuring Recording Schedule see Modifying Recording Schedule To disable automatic adjustment for one or multiple Cameras 1 Stop recording of the desired Cameras and close them 2 For each Camera go to its Web Page and set all desired image settings 3 Select one or multiple Cameras then open Camera Settings and go to Expert 4 Check have read the manual and understand the risks 5 Check Keep camera streams and profiles settings Dewarping Advanced Expert Camera Settings Control Keep camera streams and profiles settings 6 Click Apply or OK when finished To discard changes click Cancel To disable automatic adjustment for all Cameras 1 Disable recording for all cameras and close them if opened for viewing 2 For each Camera go to its Web Page and set desired image settings 3 Open Main Menu and go to System Settings gt Server 4 Remove Enable automatic camera settings optimization flag Camera Management X Enable camera auto discovery Enab
59. ard changes To select all Cameras on a specific Server check the corresponding box To filter search use the Filter box Filter criteria is the same as search see Search It is possible to Drag n Drop the selected Cameras from Resource Tree onto the Action s advanced settings form IMPORTANT To trigger output signals output must be supported on Camera If the selected Camera does not support output then the corresponding message will be displayed see above Vista CCTV Qulu User Manual 112 Advanced Parameters Action Camera output x Output ID lt automatic gt Auto reset in s Output ID reserved for multi channel recorder support Auto reset in sec if checked the output will be reset automatically after the specified period of time Aggregation Period for Camera output for 30 seconds May be caused by Any events Camera output for 30 seconds Motion on Camera and Input Signal on Camera synchronous output Output stops when motion or input are stopped Why Action may work incorrectly Output is not supported on some Cameras Output and Camera output for 30 seconds are slightly different Event is not configured properly See Event description for details 113 Play Sound Plays the specific sound when Event occurs Basic Parameters Sound to be played It is possible to select any sound from the available options Action Play sound Show notification Show notifi
60. as aHome Position see Home Positions and Tours for PTZ and Fish Eye Cameras 2 Note It is possible to configure PTZ on Cameras for Administrators and Viewers with the appropriate permission level The following is possible Saving PTZ positions simple 1 Set up a desired PTZ Position on Camera using PTZ Controls see Setting up PTZ on PTZ and Fish Eye Cameras 2 Open Context Menu and select PTZ gt Save Current Position ACTi B56 Open in New Tab Open in New Window Maximize Item Hide Info Save Current Position Show Motion Smart Search Manage Image Enhancement Saved position 1 Rotate to Remove from Layout Check Camera Issues Camera Rules Camera Settings 2048x1536 7 14fps 4 48Mbps H264 Hi Res Vista CCTV Qulu User Manual 58 3 Type a desired preset name PTZ Position Name Door Hotkey 3 4 If needed select a hot key for preset 0 9 Saving and Editing PTZ positions advanced 1 Open Context Menu and select PTZ gt Manage The following form will appear ACTi B56 t retells ip s ___ Save Current Position Name Hotkey Home Positions Saved position 1 None d 6 11Mbps H264 Hi Res 2 Move the form aside so that the item and its PTZ controls are fully accessible as shown at the picture above 3 Set up a desired PTZ Position on Camera using PTZ Controls see Setting up PTZ on PTZ and Fish Eye Cameras 4 Cl
61. ble disable audio enable or disable the corresponding flag The settings are applied right after Apply or OK are clicked It may be useful to go to Camera s web page by clicking on the hyperlink See Configuring Proprietary Camera Parameters for details IMPORTANT It is possible to configure audio for multiple cameras at a time See Setting Same Parameters for Multiple Cameras Vista CCTV Qulu User Manual 50 Configuring Camera s Authentication All Cameras come with a predefined login and password combination During the discovery process Qulu attempts to use manufacturer s default credentials to access a camera However default login and passwords may vary between models lines or can be changed deliberately which prevents Qulu from accessing Cameras and acquiring media streams As a result Camera is shown as Unauthorized 1 in Resource Tree The following message will appear if a user attempts to view a live stream UNAUTHORIZED Please check authentication information in camera settings 2 Note It is possible to configure Cameras for Administrators and Viewers that have the appropriate permission level To get Camera working it is necessary to setup Authorization Parameters 1 Open Camera Settings and go to Network 2 Enter Login and Password in the Authentication section and click Apply or OK To discard changes click Cancel General Recording Motion Advanced Name ISDcam Model ISDcam Ad
62. cation Show notification Show notification Show notification Advanced Parameters Volume Aggregation Sound library customization adding editing or removing sounds To view the sound library go to Advanced Parameters and click Manage Target lt No Sound gt lt No Sound gt Alarm Clock 2 Alarm Clock 3 Bicycle Bell Door Bell Notification 1 Notification 2 Notification 3 Shape of my heart Syren 1 Action Play sound Interval of action Instant Volume Notification 1 The following dialog will appear lt No Sound gt Alarm Clock 2 Alarm Clock 3 Bicycle Bell Door Bell Notification 1 Notification 2 Notification 3 Shape of my heart Syren 1 Play Add Rename Delete Cancel Manage N Test Qulu User Manual Vista CCTV Qulu User Manual 114 e To add sound 1 Click Add and select the desired audio file Look in iin gt P r4 B My Computer Media Prograr RrooT Intel soft mac_install torrent nvision Media Users PerfLogs Windo Perl64 Pivothead Media Program Files AV Demonstration Media develop DW Spectrum Media FlyView Media HashiCorp Chinese Media File name Open Files of type Sound files wav mp3 ogg Cancel Clip sound upto 5 seconds Custom Title 2 Choose the duration and set it to Clip sound up to The audio file will be cut to the specified duration 3 Choose Custom Title for the
63. ctces ces steceencttcecancaneecceesnceecee rsss ceeecteaceecansseceesiaies 148 Watching Cameras in QUIU ssssssssssssssssrssnnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnannnnnnnnnnnna annann n nnan nE 149 CPU and Bandw idth Saving during Playback RADASS s eeessseissstttistsistsisntninetinnnntnnnnninnnnnnnnnnn nenene 150 Navigating through Archive and Live cccscsccsecscsesetecscsssenscscscsenssscsesescscsesessescsessnececsesesecscasssecsssessasseaees 152 Pan Temporal Time ineke rreri pein ithe nin PA paraaan CE LETENEK I EP eE EA 154 Navigating through Several Cameras Synchronously 156 Searching through Archiv scciatiraviectewiis nen dean iain ete tii ain aE E E NEES 157 Using Calendar serren cosevesied Masi eie ie eaea aaa pA E tad asteaecaa ds 157 Performing Smart Motion S arch ccccccscscsssscscetesscsesesescscsssetscsessecscsssessescsessececsessiscscasseneesssessnasaeaees 159 Using Thumbnails for Better NAVigation ccccccccccscsesessescsesetssecsestsescsssetsescsessneseesesstecscaseeesssesseasacsees 161 Preview SGarliscsssccssaccccssccststvessscvesebiseseesstecseccassosacsictevscetonssessiecs saa edh ssbecscdvestenassoesautenscccdesasersuactestedaneds 162 Playing Back Local Files in QUIU s ss ssssssstsssesssetssesssesteseeseeseseesneeestenesesneaneaeeseeseeseeatenteaueneenesneaneaneaeeaneaneneean 164 Local files structure in Resource Tr G ceccceccesseesseeseeeseeecensaessece
64. cted recording type FPS and quality The following message will appear in case the selection is not applied A Your recording changes have not been saved Pick desired Recording Type FPS and Quality and mark the changes on the schedule Press APPLY to save changes Retry Ignore Qulu Qulu User Manual 69 Copying Recording Schedule between Cameras If Recording Schedule is already set up on Camera it may be needed to copy the settings to a different one For instance if anew camera is plugged in it is much more convenient than set up a schedule separately To copy Recording Schedule 1 Open Camera the schedule should be copied from go to Camera Settings gt Recording 2 Click on the Copy Schedule button The following form will be opened WS Select cameras x9 SNT EX101E 192 168 0 22 x9 Stardot SC 5407 192 168 0 147 zy Street View 192 168 0 5 VS8801 192 168 0 39 Server 192 168 0 207 Server 192 168 0 253 2105DN 192 168 0 81 123123123213 192 168 137 1 ACT HKCM amp 111 192 168 0 47 gt w had v RY RY v DWC MPTZ20X 192 168 0 169 GENERIC_RTSP media us 2 soundreac TestCameraLive TestCameraLive ACTiKCM8111 192 168 0 47 TestCameraLive TestCameraLive 192 168 137 1 57 license s will be used out of 0 3 Check desired Cameras the schedule should be copied to To select all Cameras on specific Server check it To filter search use the Filter box Filter criteria is t
65. ctions Additionally Events can be tracked based on the schedule For instance Motion can be tracked only on weekends and Input Signal at 8PM 8AM See Setting up Schedule for Tracking Events for details Finally all Events are recorded in Log See Viewing Events Log and Write to Log 85 Qulu User Manual Setting up Schedule for Tracking Events Events can be tracked based on the schedule For instance Motion can be tracked only on weekends and Input Signal at 8PM 8AM The schedule can be configured as advanced parameters for the desired Event 1 Open Event Advanced Parameters by clicking on Advanced on the Alarm Event Rules form The advanced settings will be displayed on the bottom 2 Click on Schedule The following form will be displayed 2s 4 ee ey eS A a a se a ie Aa 8 L r a 2 Note Schedule is based on Server Time Schedule Settings E On off 3 Select On or Off to enable disable monitoring in particular cells 4 Click on Schedule Grid e Click and Drag to select multiple cells e Click on hour to select an entire column e Click on weekday to select an entire row e Click Schedule Grid s top left corner to select all cells The above example shows that the event is tracked on workdays Sun Fri since 8AM till 8PM By default events are always tracked Vista CCTV Qulu User Manual 86 Motion on Camera Occurs if motion is detected on Camera s Basic Parameters Camera
66. d To discard changes click Cancel Add Remove resize or move cameras across background see Adjusting Layout s Appearance Lock Layout if needed o N DD WM Do not forget to Save Layout Vista CCTV Adjusting Layout s Appearance Any video manipulation can be performed in the application to customize Layout Selecting Items e Zooming while Working with Layouts e Moving and Swapping Items within Scene e Resizing Items within Scene e Using Fit In View e Changing Distance between Items e Changing Cell Aspect Ratio It s recommended to first make an item selection and configure the look on Scene IMPORTANT Viewer is allowed to perform any operations except changing Locked Layouts 135 Qulu User Manual Selecting Items Click on Item s to select The selected Items will expand on the screen To bring it back to normal click again Arrow keys may be used to scroll through Items To select more than one Item e Click and Drag over Items with a mouse to draw a selection e Hold Ctrl and Click on several Items Click again to remove selection Click without Ctrl to discard the current selection e Use Ctrl Ato select all Items on Scene e Click and Drag mouse holding Shift to bring the selected items to Scene The selected items are outlined or filled with a color See also how to select Item s in Resource Tree Qulu User Manual 136 Zooming while Working with Layouts T
67. d 64 Items on x64 IMPORTANT Viewers cannot add Items to predefined Layouts They can only open and add Items to new Tabs Also it is not possible to add cameras to Locked Layouts To add Item s to Layout choose from one of the following e Double Click on the Item in Resource Tree e Invoke Context Menu in Resource Tree and select Open Multiple items can be selected and added Ctrl Shift and select the desired Items Open in New Tab Open in New Window Check Camera Issues Camera Settings wy 1300 192 168 0 2 2255AMIR A 192 168 0 45 wy 3105 192 168 80 e Ctrl Drag and Drop items onto Scene duplicates Item s To avoid duplication release Ctrl and hit Esc while holding the left mouse button IMPORTANT Hold Ctrl or use the mouse to draw a selection of multiple Items on Scene To select all Items on Scene use Ctrl A Refer to Selecting Items for more information Open Local file s or Folder they will be added to the current layout see Opening Local Files Outside of Media Folders e Ctrl Drag and Drop from Scene to Resource Tree dropped Items will automatically be added to Layout use Multi Selection to selection more than one item To prevent duplication release Ctrl and hit Esc while holding the left mouse button Qulu 129 Qulu User Manual New Items will automatically occupy any available space Grid cell aspect ratio will be adjusted automatically as
68. d E Mail with the Serial Key and the Hardware ID provided to field below License Hardware ID Activation Key Activation Key File Then we ll send you an Activation Key which should be filled in the 1234 5678 9012 3456 38ff208aec4b4dba4405c34fcf2d7efd agaesignal v nafhioanfan alvoihaoivlawknvco iawhpfaw jf awo oaqwaw lawcklakvkamvmz scp jzpojva0eiv saeigke4ml m ks Oeifgs43sm4 amO0sabks kg 4se Browse Activate License 3 Copy Hardware ID and email to http www vista cctv com e License Key paste License key received from reseller e Hardware ID paste Hardware ID here An activation key will be provided upon request 4 As soon as the activation key is received proceed with one of the following e Paste it into the Activation Key field and click Activate License e Save it as a text file i e key txt move to the target computer browse the file and click OK Vista CCTV Qulu User Manual 30 Obtaining and Configuring Media Server s Additional Settings Admin Only In addition to the basic Media Server configuration that are setup during installation and configuration an Admin also performs the following e Checking if Media Server is online Ping If Media Server is not responding for some reason this can help to check availability of the computer Media Server is hosted on e Change Name e Configure Storages To configure Media Server parameters 1 Open the desired Media
69. day ceaancachadoendsaecnczentadabiardaysanas cennepceet han tenataadatenss Media Servers Comblicticzszcccscct cc 2cicse isa ae aaraa E Saa Aa Aaa aAA EE aa aE E A Aar a ii EC Connectiom LOSE arimeen aana s andaren ee eadhan aa aan aiaa aaeeea a Aa aE Licenses are not Config re desica irar E EARE ERANA EAE R TaS S ASADAR E mail is not Set for Users E Mail Server is not Configured Error w hile Sending E Malil ccccccccsccssecsscsseessecsseesseeseeeseeeseeeseecsecsseessaseseessecnseessecseecseecasscseecsaseseecsaseaeeneas Storages are not CONnPIQUIOD sciciccisisscecsccesccsssscvscsacsessassasscasdestesactevecsisstceccnaseatseseessasacsivssterseasddeeuttinderscedtateataees Media Server Started areeiro ia ai used snaancaxaxn AEA ONASA NA RAEI AAAA EES ARENE S RA AARAA ARa an Aaaa haida edanak Actions that Qulu Can DO s sssssssssssssssrsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnnnnnnannnnnnnnnnnnnannnnnannnnnnn nananana annann Viewing Events Log INUIT IG LIONS oes bers nee cs 2a 2e 8 esc cee cack Goede lt canx cesh AOS dancaateds tah sanecaadesandaOvccseanceuaticacanancedasnres outa dunsasade tance MactadenSeh secs Visual Event Indication User Management csccotscciccriceticuncniptesdentanaeptegedssnendssctianetesateas cesiewsadend cetstebarudesteteasbeusinnte ty Creating New User Admin Only ssssssesesssseseessessnsesssnseaesnesansessessnsesssensansceeassesssaeaesnectanneaeaneneaeaeseas Changing Us
70. dding Cameras and Encoders Encoder with discovered channels looks as the following 1 channel 2 1 channel 3 1 channel 1 channel vivo_ironmanvVS 1 channel 6 ivo_ironman i channel vivo_ironman 1 channel The following types of Analog Cameras are supported e Analog Cameras plugged into Encoder Those cameras act like regular Cameras it is possible to configure Recording Schedule for them as well as Motion Detection e Analog Cameras plugged into Recorder Those cameras are recorded somewhere else so Qulu only pulls the desired stream from the recorder It is not possible to configure Recording Scheduleand Motion Detection for those Cameras 47 Qulu User Manual Renaming Cameras Admin Only If a camera is discovered automatically see Discovering Cameras Automatically it is displayed in Resource Tree as a predefined sequence model or manufacturer model For instance 10005 for Arecont Vision cameras or DWC MD421D for Digital Watchdog 2 Note It is possible to configure Cameras for Administrators and Viewers with an appropriate permission level It is recommended to rename same camera models for easier identification Cameras can be renamed directly from Resource Tree using Context Menu or F2 Open in New Tab ad Open in New Window om Delete M Rename 0 F2 X Check Camera Issues Camera Rules Camera Settings orin camera settings General Recording Motion Dmg 5 Advanced Expe
71. dialog will automatically open See Obtaining and Activating Qulu Licenses This notification will hide automatically as soon as one License is activated Why Event may work incorrectly Notifications for this type of Event is hidden in system settings See Notifications for more details Qulu User Manual 96 E mail is not Set for Users Occurs if E Mail address is not set up e Viewer is notified if an email address is not configured e Administrator is notified if a User does not have an email address specified In this case Notification will be displayed If click on the notification User s mail settings dialog will open See Changing User Settings If User does not have an e mail address that user is unable to receive mail notifications This notification will hide automatically as soon as all email addresses are configured for Admin or individual email address is set Viewer Mail Notifications may not work if E Mail Server is not configured In this case Error while Sending E Mail notification will appear Why Event may work incorrectly Notifications for this type of Event is hidden in system settings See Notifications for more details E Mail Server is not Configured Occurs if E Mail Server is not configured In this case Notification is displayed If E Mail Server is not configured mail notifications cannot not be sent If click on the notification Mail Server settings dialog will open See Mail Not
72. ditional permissions can be assigned to users to be able to operate with available cameras assigned by Administrator e View archive perform search and forensic analysis e Perform export from archives e Set up cameras e Set up PTZ on cameras If none of these permissions are assigned a user can only view live videos on available cameras IMPORTANT If any action or graphical element described in this document is not available to a specific user level the following will apply Admin only If the action described in this document is unavailable to certain roles it will be indicated in the corresponding topic The following represents a standard flow 1 Super Administrator creates and configures all layouts for own use 2 Super Administrator creates several users with a Viewer role 3 Super Administrator creates and configures layouts for each Viewer 4 Viewer logs into Qulu and is only able to work with assigned layouts and cameras Qulu User Manual 10 Qulu User Interface Overview Qulu User Interface UI includes the following main controls Tab Navigator Button Toolbox Notification Panel Resource Tree DWC MPTZ20x Scene v v vjec New layout 10 2255AM H 192 168 2255AMIR A 192 1 IQA32N 192 168 0 ACT B56_2014 Mar 25_09 00 Playback Panel e Scene main view Displays video items from cameras or local files e Tab Navigator top Panel It contains Main Menu
73. djust its sensitivity Software Motion Detection requires Dual Streaming supported by Camera If supported Software Motion Detection is set automatically excluding Arecont Vision cameras Qulu User Manual 71 To set up Motion Detection 1 Open Camera Settings and go to Motion Motion settings Motion detection e Max FPS may be slightly decreased on media server Sensitivity SS f 6 y 8 9 Maximum sensitivity 9 If red zones appear on the grid during motion Motion Detection is supported Red cells indicate the level of motion the higher the motion level the brighter the cells 2 Select the type of motion detection Hardware or Software If none are active the camera does not support Motion Detection at all 3 Select Sensitivity on the slider 0 is motion mask minimal sensitivity motion will not be detected on the selected region 9 is the highest sensitivity Vista CCTV Qulu User Manual 72 4 Select the desired regions the sensitivity will be applied to 5 e Click and Drag to select a single region e Ctrl Click and Drag to add another region e Click on a region to fill it with desired sensitivity To set Motion Mask just Click and Drag There is no need to adjust Motion Sensitivity Repeat for each desired sensitivity Use Reset Motion Regions to start over The above picture illustrates the following e the area marked in grey will not capture motion Motion Mask e the green area
74. dress IP Address 192 168 0 52 Web Page MAC Address CA 7E DE 83 3F 70 Authentication Login root Password Enable audio IMPORTANT It is possible to configure same authentication credentials for several cameras simultaneously See Setting Same Parameters for Multiple Cameras Qulu 51 Qulu User Manual Forcing Aspect Ratio for Cameras Occasionally Cameras report an incorrect Aspect Ratio In suchinstance Qulu automatically corrects Aspect Ratio for Cameras Note this correction will require transcoding if exporting videos from Camera See Exporting Recorded Region from Single Camera To specify Aspect Ratio 1 Open Camera Settings and go to General 2 Enable Force aspect ratio flag and select the desired ratio The following AR are available 1 1 4 3 16 9 General Recording Motion Dewarping Advanced Expert Name ACTiB56 Model B56 Firmware A1D 500 V6 05 16 AC Vendor ACTI Address IP Address 192 168 0 56 Web Page MAC Address 00 0F 7C 0B FB 14 Authentication Login admin Password Aspect Ratio Control X Force aspect ratio to 3 Disable the flag to restore the original Aspect Ratio 4 The settings are applied once Apply or OK are clicked Vista CCTV Qulu User Manual 52 Setting Up Fish Eye Cameras Qulu provides advanced capabilities to operate with fish eye cameras Such cameras use a specific type of lens that can cover a much larger vie
75. e Qulu provides simple mechanism to perform backup and restore of system settings It is done by backing up the Qulu database as a single file Database contains all system configuration IMPORTANT It is recommended to perform restore operation on the same computer backup has been saved To back up Qulu database 1 Open Main Menu and go to System Settings 2 Go to the Server tab System Configuration Backup and Restore You can create a system configuration backup and restore it later if something goes wrong Create Backup Restore from Backup 3 Click Create Backup The window will open Choose the desired location on the local file system to save the backup then click Save To restore Qulu settings from backup 1 Open Main Menu and go to System Settings 4 Go to the Server tab System Configuration Backup and Restore You can create a system configuration backup and restore it later if something goes wrong Create Backup Restore from Backup 5 Click Restore from Backup The window will open Choose the backup file then click Open Sre you sure you want to start restoring database All current data will be lost OK Cancel 6 If click OK database will be restored IMPORTANT It may be necessary to restart Media Servers and Qulu Clients after restore Playback in Qulu Qulu offers a smooth playback feature See Playback Panel for more information on Playback interface T
76. e arrows on the right to move it up and down the list e To delete Position select the desired Position and click on button 2 Note the following restrictions are applied to Tours e Tour should contain at least two Positions e itis not recommended to use the same Positions in a row or select the same ones for the first and last Position e Warning appears if Tour has several identical positions 6 Set Stay Time and Speed for each Position 7 Test Tour by clicking Start Tour in the upper table 8 Rename Tour if necessary in the upper table or set it as Home Tour see Home Positions and Tours for PTZ and Fish Eye Cameras 9 Click Apply or OK when finished To discard changes click Cancel 63 Qulu User Manual Home Positions and Tours for PTZ and Fish Eye Cameras Qulu allows setting Home Position or Tour for any PTZ or Fisheye Camera Home Position or Tour will be activated on Camera automatically in the following cases e if there is no active PTZ Tour e if PTZ Position is not changed for Camera for 2 minutes To set up Home Position or Tour for Camera 1 Configure the desired Position see Saving and Restoring PTZ Positions or Tour see Setting Up PTZ Tours 2 Open PTZ Positions and Tours management dialog pave Current Position Go To Position Name Hotkey Home Positions Door None Saved position 1 None Tours New tour 1 None Tour has 2 identical positions 3 Choose the desired Position o
77. e hidden in system settings See Notifications for more details Actions that Qulu Can Do Qulu reacts differently to each Event The result is called Action Each Action that is fired up by the software may have its own parameters Refer to the particular Action description for more information e Notifications e Visual Motion Indication e Mail Notifications e Start Recording on Camera e Start Panic Recording e Trigger Camera Output e Play Sound e Repeat Sound e Speak e Write to Log See Tracked Events for detailed information on Events 99 Qulu User Manual Notifications Qulu provides a powerful notification mechanism for notifying Users of Events that occur When Event occurs right Panel starts blinking the color varies depending on the importance of the notification Notification Types e System Messages red something is not properly configured Can be fixed e Warnings critical event Camera E Mail address is not set for user Telas disconnected Media Server failure etc aamin to Enterprise Controller is lost e Notifications non critical events motion input signal etc Error while sending E Mail If a user opens the panel the following will be displayed on the right Storages are not configured storages are full meraLive disconnected Storage Failure at Server 10 0 2 211 Qulu User Manual 100 It is possible to perform the following e Ob
78. e tree contains multiple elements 4 Q Local 5 3 BP Axis M300 0 e Multi Selection Shift to select multiple items and P i 3 piah AXIS M3UU V 0up mp hold Ctrl to select deselect items individually i fatiron mp4 e Drag and drop An efficient way to organize and e Flatiron_fisheye jpg configure resources in the tree The following Mobotix 0p mp4 n P 0p mp4 chapters will further explain the drag and drop Pa capabilities e Search 360p mp4 720p mp4 Almost any resource except Local Files can be renamed by Administrator in Resource Tree To rename a resource simply select it and e Left Click on it again like Windows Explorer e Right Click for Context Menu and choose Rename or press F2 my DWC MPA20M 192 168 0 19 pen Open in New Tab Open in New Window Delete Check Camera Issues Camera Rules Camera Settings Qulu 21 Qulu User Manual Search Qulu provides fast powerful and flexible search engine that enables users to quickly locate the desired items on demand To perform search click on the Search tab in Resource Tree next to Resources Resources Search i ee Q IMPORTANT Search results will appear on Scene immediately If the search comes back with r 192 168 0 a high number of found items only the first 24 will 7 DWC MPA20M 192 168 0 11 7 F DWC MPA20M 192 168 0 123 be displayed for x86 architecture and 64 results DWC MPA20M 192 168 0 19 k DWC MPA20M 192 168 0 3 for
79. ected item which will become the only item affected by playback controls seek speed etc Thus if Synchronization is disabled it is possible to seek each Camera in a different position In this case Time Line displays positions for all Cameras played back see blue markers on the picture If User selects Camera on Scene and enables Synchronization again all other cameras will get synchronized with the selected Camera Position and Speed will be synchronized 157 Qulu User Manual Searching through Archive Qulu provides many features that make archive search faster more convenient and intuitive Since archive may contain significant video data taken over several months it is crucial to minimize the time spent by a user on searching a particular event The following search methods are introduced e Calendar pan temporal time line can zoom in on selected date to make search easier see Using Calendar e Smart Motion Search select a region on video and allow for the application to automatically refine the archive and highlight the fragments that involved motion See Performing Smart Motion Search e Thumbnail Navigation small previews are displayed on top of the Time Line to help locate a particular scene See Using Thumbnails for Better Navigation e Preview Search select a region and allow for the application to provide videos that represent a time period based on time stamps See Preview Search
80. ed E Mail Issue E Mail Server Settings form will be opened License Issue License Form will be opened e Connection is Lost connection dialog will be opened e Media Server Conflict no action e Close the notification Either Right Click or hover over with a mouse cursor to obtain additional information and click on the cross sign in the top right corner Green and yellow notifications will eventually disappear e View Event Log Click on Ga e Go to Event Settings Click on e 101 Qulu User Manual e Show Hide notifications of this particular type Click on y or Open Main Menu and go to System Settings gt Notifications General Wotifications Licenses o Show all notifications R Show Alarms Events Motion on Camera Camera Disconnected Storage Failure Network Issue Camera IP Conflict Input Signal on Camera Media Server Failure Media Server Conflict Show System Notifications Your E Mail address is not set You cannot receive system notifications via E Mail You have no licenses heir E Mail addr em notification Connection to Enterprise Controller is lost Error while sending E Mail rages are not configured Some storages are full a7 Cancel Select notifications types that should be displayed Click Apply or OK when finished To discard changes click Cancel Vista CCTV Basic Parameters Type of Users notifications are displayed to e All users e Administrators only
81. ed To discard changes click Cancel Once a screenshot is determined to be as a fish eye screenshot dewarping can be performed as usual 2 button on the image See Dewarping Fish Eye Cameras for details Vista CCTV Qulu User Manual 176 Image Enhancement To enhance the image on darker scenes Qulu offers Image Enhancement Not only can this feature be applied to Cameras it can also enhance local files and pictures as well To activate Image Enhancement click on the button located on the item 2 Note Export and Taking Screenshots features will depend on this setting as well if dewarping is enabled the screenshot will be dewarped automatically and the Export dialog will suggest this feature can be disabled 177 Qulu User Manual To adjust additional settings 1 Invoke Context Menu and select Image Enhancement or use Alt J The following dialog will open Enable enhancement Gamma 1 00 Black level 0 10 99 95 2 Click Enable enhancement and configure desired parameters e Gamma the lesser the value the lighter the image will be Set Auto for recommended values Black and White Levels information is located in the Histogram section Refrain from cutting too much of left or right areas on the histogram this will result in losing important graphical information e Click Restore Defaults to reset settings 3 Click Apply or OK when finished To discard changes click Cancel
82. eed may also take several minutes to complete Do you want to continue Yes No In this case it is possible to continue working with Qulu while exporting 4 Choose the desired file name format and location and click Save Cancel will close the dialog and no exported data will be saved Ws Export Video As Look in x My Computer My Computer p C r ROOT p New Volume D Oc E READER F O LAUNCHER H File name 3105_2014 Apr_14 17_23 20 Save Files of type AVI avi Cancel Timestamps Top left corner requires transcoding Qulu 181 Qulu User Manual IMPORTANT If Image Enhancement Forcing Aspect Ratio or De warping were applied to the exported source it will be suggested to the user to keep these settings may be disabled if needed Additionally it is also possible to render date and time on the video Timestamps dropdown list However these settings will require transcoding on client so may take a longer period of time with slightly decreased quality and increased processor load up to 100 during export These settings are not applied for the EXE format File and folder operations are performed in the same manner as in Windows Explorer The following formats are supported AVI is more widely used but the codec remains intact H264 To view exported videos in other players may require additional codecs Additionally some codecs are not allowed in AVI format A warning message will
83. eee ee ee ee eeeeeeeaeeeeeeaaeeeeeeaaeeeeeeaeeeeeeeeaeeeeeeeeeeeeeeees 199 Restoring Broken Archive wisiciciecccccccccnsicscccsssee cesetees cere snceverestes cede sess anpi Nsan NEn SAAN ssar 200 Providing Remote ACCESS ii i2tiij ccicivesecetncdeccleseicadedvegeceleveccadetyedscotevee ssauevcssetevexsaceenesecctars 201 Recording ISSUC ccceteci cstae le seseccti a gendadeeesesteteetbacte vided EEEa AARAA et pata EAA Kaaa EENE 201 Collecting LOQS oc ccisscccccssiecccsesdeceestesccecsessececciabeces sasecesstanccecsoaseceecusdhecesssaseceesianececsesseeeesiaacs 202 Collecting Additional Information cccceeeeceeeeeeeeeeeeeeeeeeeeeeeeeeeee ee eeeeeeeeeeeseeeeeeeeeeeeeeeeneees 203 Glossary 205 Working with Qulu Opening and Closing Qulu Client A few different ways are available to launch the application Windows e From desktop Qulu shortcut icon From Start Menu Start gt Programs gt Vista CCTV gt Qulu e Directly from the installed folder e For x86 default is C Program Files x86 Vista CCTV Qulu Client 1 5 1 4 Qulu Launcher exe e For x64 defaultis C Program Files Vista CCTV Qulu Client Qulu Launcher exe Linux e Using Qulu shortcut icon e Directly from the installed folder opt vista qulu Client 1 4 Qulu Launcher exe To close Qulu Client e Click on the aT button located in the top right corner e Go to Main Menu gt Exit or press Alt F4 Qulu User Manual 2 It is possible to set up
84. eesseeeseeeneeeaaesseneaateaeseaetecesaeeneesneeeneeeeenas 164 Configuring Media FOICELS cccccccccssesscscsescscscsststscscseteescscssenecsessenscsssessescsessnseecsessnacsesssessescassenasesseseeaeaes 165 Opening Local Files Outside of Media Folders 167 Navigating Through Local Fil S scsseeees 167 Forensic Analysis asnsnennannnsnnnnneannnnne 167 Expanding Items to FUuIISCr N csccccccssssescsesesecscsesstenscsesesecscsesesacscsesesecscsssessescsesenececsesesesacasiesecassesseasacaees 168 ZOOM 2552beis becca eeedan N E A E EE E EE ianbaeagased EEE E E N E E T 168 Potae aione air a a aAa E aree ad A ENSA y Aar E dag ausaeunads AAO SOLA 169 De w arping Fish Eye Cameras sccscccccscscsscscesssesscscsensnscsssesscscsessscscsesssscscsssessescssssnacecsesssecscasiesecassesenasaeaees 170 De w arping Screenshots Taken from Fish Eye Cameras 173 Image Enhancement s s sssisisisisisiisisssstnininisinnnnnnnnsnnnn ena 176 Exporting cesses 178 Single Camera Export ccccccccsccseseseesessessesseenecsesessecsseesesssessesecsesecsscsesecsssecsesessecsesecsseessassseesecasaeeaseesaees 179 Exporting Recorded Region from Single Camera cccccccccsecscscsestscscsssesescsesnecscseetsescsssnsescseseassesees 179 View ing Videos Exported from Single Camera ccccccscccsesstscscetstscsesessescssssnsnsesessscscsssetsnscsessnesecseaeees 182 Mullti V ideo Export serseri teasers ena cies avain sacsnenasvedinca
85. elect desired cameras and click Add selected Cameras should be added to Resource Tree Vista CCTV Qulu User Manual 44 Adding RTSP or HTTP Streams as Cameras Admin Only Some camera models are not fully compatible with Onvif Profile S therefor will not work properly in Qulu However if such Cameras can provide streams by RTSP or HTTP they can still be viewed and recorded Note to add it is important to check if a particular camera model supports this option plus know the exact RTSP HTTP URL of the stream This information can be found in camera s guide or by contacting the manufacturer To add the stream use the standard manual addition procedure see Adding Cameras and Encoders Manually Admin Only First Make sure Subnet Scan is unchecked then enter RTSP or HTTP URL i e rtsp lt camera IP gt 554 hi_stream instead of Camera IP Once added Camera will be displayed in Resource Tree as follows way Server 192 168 0 253 2105DN 192 168 0 81 GENERIC_RTSP media us 2 soundreach net zy People media us 2 soundreach net It can now be configured as any regular IP Camera see Setting Up Cameras 2 Note only one stream can be added per Camera so Dual Streaming benefits will not be available see Dual Stream Recording Specifics RADASS Lastly if resolution is greater than 720 576 software motion detection will not be available 45 Qulu User Manual Setting Up Cameras It is possible to
86. ensitive e Email this address will be used for E Mail a notifications If itis not set the user will not be k able to receive such notifications See Mail Notifications e Access Rights Administrator or Viewer See Introducing User Roles for more details 123 Qulu User Manual By default Viewer can only view live video To setup additional permissions click Advanced The following Permissions can be assigned Access rights Administrator Can adjust camera settings Can use PTZ controls rep Can view video archives Can export video 3 Click OK to create a user Once User is established Layouts can be created and assigned to this User See Creating New Layout Changing User Settings The following User Settings can be modified Login Admin only can be changed for all users except Super Administrator admin Also a user cannot change own login name The login name can be set in Resource Tree e Password can be changed for all users except Super Administrator admin Viewer can only change own password Super Administrator can change his password as well e E Mail e Role and Permissions Admin only can be changed for all users except Super Administrator admin Also User cannot change own role To change User Details 1 Select any User in Resource Tree Right Click on Context Menu and choose User Settings 2 Change the desired fields and click OK or Cancel t
87. enu and select Camera Rules or open Camera Settings then click Camera Rules The following dialog will open Delete m Event Log Advanced On Event Source Action Target Interval of Action lt Any Z On Camera Disconnected y Show notification All users Every 30 seconds Z On Storage Failure lt System gt Show notification All users Instant Z On Network Issue 4 Show notification g Camera IP Conflict All users Every 30 seconds Z On Media Server Failure Show notification All users Every 30 seconds We te fe ae ae te Z On Media Server Conflict gt Show notification All users Every 30 seconds Reset Default Rules 2 To add a new Rule click Add To delete an existing one click Delete Qulu 83 Qulu User Manual 3 Once added Rule should be configured e Select Event on the left hand side that needs to be monitored See Tracked Events for more information e Select Action on the right hand side that needs to be performed once Event occurs Refer to Actions for details e Specify basic parameters for Event and Action Click on Source or Target column in the Rule row and choose the desired value IMPORTANT If some fields are missing or incorrect Rule is considered invalid In this case it will turn red Z On Network Issue sss lt System gt r X Select at least one user e Set Aggregation period Once set all Actions will be executed once per the specified period If not Actions wi
88. er Settings ana ea ene saeensanensnanenesnnansnenesaeeenaseasasensnansaasnenenaeneeasenensnseasannesasaeeasnennanseasaanecaansaasaeanansensasaaes Deleting User Adm in Only o s sss ssssesssetessssssesssssesesssnssnscsesnessansesnnansesseesnanecsnnaesesseneassesenaeseanaceeaeaesneneananes Layout Manageme ntt iic ci iccecececcizetssdenssetendigecdencuas decedgecszaceas teoddietsesceasttenedietseccuasenescieaes Creating New Layout eiiaweulodeguauccedstewaatucesssssiesasioxdsuaeds ideedgdsuacasaiesdavosdunsacseusddusswaswaceddbaeeresvebisusecadacaecesuieanedeiaeyesn Setting up Layouts CEE ECE PELE REECE CL ETE e LEP Cr eee reer CCECTLEE Te CEE TEL ET CE ECT eC CELE CEPTCE ECE TCE ELE S eT PP Cree eee CeCLETTE PETC CUTE CETL T Terr er ec eect etry Adding Items to Layouts enar eenean einka dase er r ARa R EAEE EASA aerae Removing item s from Layouts scccccccesscscsesesessesesetsescsssesscscsesescscsesssecscsssessescsessnacecsesssecscssieeesssessnasaeaees Using Backrounds Maps or Plans on Layout E Mapping pas Adjusting Layout s APP arance ccccccccscccsesesscscstsssescsessnscscsesesecscsssescsesessescassenasscsesesscscsssensesesesenacecsenenes 134 SGlecting Mens E A alae re casseh E E E E athena ds 135 Zooming w hile Working w ith LAYOUtS ccccccscseeseseesesecsesseececsecseesesecsssecseessecessecseeessecssaeeseseeseessaneas 136 Moving and Sw apping Items Within SCOMEC cccccsccsessescsc
89. er details This information can be acquired by standard Windows tools i e ipconfig but Qulu provides a much more simple and intuitive way To obtain network configuration open Main Menu and choose System Settings Network configuration is displayed the Network Interfaces section of the General tab Network Interfaces IP Address 10 0 2 242 Network Mask 255 255 255 0 Glossary Qulu Server Components Qulu Media Server and Enterprise Controller Administrator a user that configures Qulu Archive video and audio data recorded from cameras Aspect Ratio AR video dimensions Most commonly used are 4 3 and 16 9 Bitrate number of bytes per second Used to measure video stream Client the software used to connect to servers and view video streams Codec video or audio compression Dual Streaming enables a camera to provide two separate streams simultaneously yielding bandwidth and processor savings on Client see RADASS Export allows to export a video footage from archive Exported video can be viewed on any device FPS Frames per Second Used to measure video stream GPU Graphic Processing Unit The processor installed on the video card HTTP Hyper Text Transfer Protocol Some cameras use this protocol to stream video Item video or image on Scene Layout saved video items and their position size and orientation Used to present surveillance information to Qulu user Live
90. ers installed As soon as the bundle is started the Client is run and it plays back the exported video In this case the data on motion and recorded fragments is also exported IMPORTANT Files produced with the x64 version of software will only be viewable on Windows x64 Vista CCTV however x86 can be viewed on any architecture As soon as export is finished Multi Video will be available in local files ig avi_00 01 png ig avi_ 00 02 16 The following operations can be performed e View videos see Viewing Multi Videos as Layouts e View single Items from the videos e Edit Multi Videos if not read only see Changing Multi Video after Export Viewing Multi Videos After performing Multi Video Export the exported file is displayed in local files as follows The following operations can be performed e View a single camera from Multi Video Perform actions described in Adding Items to Layouts e Open entire Multi Video It will be opened as a regular Layout on a separate Tab Perform actions described in Opening and Closing Saved Layouts Delete items from Multi Video See Changing Multi Video after Export When Multi Video is opened the following standard features can be performed e Navigation through archive e Thumbnail Navigation e Preview Search e Smart Motion Search e Calendar Search e Tours e Screenshots e Single Camera Export e Export incl Multi Video Exp
91. es not support input then the corresponding message will be displayed see above If do not specify the particular cameras then input signal will be detected on all the cameras that support input Vista CCTV Advanced Parameters Schedule see Setting up Schedule for Tracking Events Starts Stops Available only for instant actions Send Mail Show Notification Camera Output May result in Camera Recording Panic Recording These actions will be performed while input signal is taking place on at least one camera out of the selected Send Mail Show Notification Camera Output These actions will be performed once input signal is detected on at least one camera out of the selected Why Event may work incorrectly Motion is not supported on Camera s that is being monitored Too many Cameras are monitored and too many Events occur Cameras that are being monitored are offline Action is not configured properly See the Action s description for details Notifications for this type of Event is hidden in system settings See Notifications for more details Media Server Failure Occurs if Media Server is down either hardware software issue or manual shutdown In this case all hosted on Media Server Cameras are dropped offline Basic Parameters None Advanced Parameters Schedule see Setting up Schedule for Tracking Events Why Event may work incorrectly Notifications for this type of Event is hidden in
92. estigate the issue e Network Issue This means that network is unable to transfer data between Camera and Media Server which may be the reason why a camera goes offline e Media Server Failure If Media Server is down all hosted Cameras drop offline e Camera IP Conflict If another Camera with the same IP enters the network one of these two Cameras will go offline e Media Servers Conflict If anew Media Server is connected to another Enterprise Controller on the same network and pulls data from the same Cameras then some Cameras may drop offline because they may not provide several streams simultaneously 89 Basic Parameters Camera s To specify 1 Click on Any Camera at the desired row on the Alarm Event Rules form The following form will appear gt Fod Street View 192 168 0 5 VS8801 192 168 0 39 Server 192 168 0 207 Server 192 168 0 253 ww v ww ww xv F B ven v Pad x xv vn v reme had v ww 2105DN 192 168 0 81 123123123213 192 168 137 1 ACTHKCM8111 192 168 0 47 desktop admin dwc mptz20x 64 239 139 118 i DWC MP TZ20X 192 168 0 169 GENERIC_RTSP media us 2 soundreac Stardot SC 5407 19 168 0 147 YestCameralive Stardot SC 5407 192 168 0 147 TestCameraLive r TestCameraLive TestCameraLive 192 168 137 1 TestCameraLive 192 168 137 1 TestCameraLive 192 168 137 1 TestCameraLive 192 168 137 1 Stardot SC 5407
93. faces In this case any available is displayed on the Auto Discovered ECs list Note that Enterprise Controllers with different versions are discovered automatically as well However they will be displayed in red It is possible to connect to them in a compatibility mode see Launching Qulu in Compatibility Mode Connection details can also be inputted manually The following values must be entered e Host I P Address or name of the computer EC is installed on localhost or 127 0 0 1 for All in One installation Port IP Port for access to EC 7001 by default e Login and Password to connect to EC If connecting for the first time admin should be used as a login name Use the same password that was set up during the initial installation To check connectivity to EC press Test If ok access is granted The following may cause connection errors e ECis not available specified IP Address is incorrect or inaccessible e specified port is incorrect e ECis stopped e login and or password are incorrect e EC and Client are incompatible with each other different customizations To save login details select the Auto Login option on the bottom When Client is launched again it will connect to the EC automatically through the pre established login and password combination To save and restore connection details e if current connection details are used press Save and create a connection name to store which will a
94. fired up Qulu triggers the appropriate Action The following events and actions are supported Events Actions e Motion on Camera e Notifications e Camera Disconnection Malfunction e Visual Event Indication e Storage Failure e Mail Notifications e Network Issue e Start Recording on Camera e Camera IP Conflict e Start Panic Recording Input Signal on Camera Trigger Camera Output e Media Server Failure e Play Sound e Media Servers Conflict e Speak e EC Connection Lost e Licenses are Not Configured e E mail is not Set for Users e Storages are not Configured Every Event that has occurred is automatically saved in system s Event Log If no Rules are active only system issues will be saved See Viewing Events Log for details IMPORTANT Some default Rules are already configured See Default Rules for details It is possible to reset all Rules configurations to default settings To reset click on Reset Default Rules and Apply or OK All previously configured Rules will be discarded Qulu User Manual 82 To configure Rules 1 Do one of the following e To configure Global Rules open Main Menu and go to Alarm Event Rules or press CTRL E It is possible to configure Rules for specific Camera s To proceed type the desired Camera name IP or MAC address into the Filter box Only Rules that are applied to a corresponding Camera will be displayed e To configure Rules for a single Camera open Camera s Context M
95. he desired FPS and bitrate It may also be useful for monitoring local files To view item information click on H located in the top right corner of the item To view information on multiple items at a time select Items see Selecting Items open Context Menu and choose Show Info Alt i The following data will appear on the bottom e Current Resolution of the stream e Current FPS of the stream e Current Bitrate e Current stream Codec H264 or MJPEG e Current Resolution if Dual Streaming is enabled for the camera Hi Res or Lo Res e Current Time of video playback or LIVE if viewing live from a camera Additionally the following messages may appear for camera items e NO SIGNAL camera is offline It is possible to diagnose Camera in this case see Diagnosing Offline Cameras e NO DATA no recording was performed No data available e Loading awaiting data from Media Server e Unauthorized incorrect missing login or password Qulu User Manual 18 Working with Resource Tree and Renaming Resources Resource Tree is a convenient tool to display search and manage available resources within the application The format of Resource Tree depends on the current user s permission level Resource Tree is displayed on the left Panel It can be resized by dragging the right edge to the left or right Depending on a user level see Introducing User Roles it may contain different elements For Administrators Resource
96. he following can be played back e Cameras see Watching Cameras in Qulu It is possible to view archive and live in Time Line among other features helping User to perform search archived footage e Local files Video Files Images see Playing Back Local Files in Qulu The following operations can be performed in addition to playback e Forensic Analysis e Exporting e Adjusting Volume e Tours All operations described in this section do not require administrative privileges However some operations may require certain permissions See Introducing User Roles for details Watching Cameras in Qulu Qulu provides a powerful and easy camera playback engine that enables users to quickly find a video fragment perform forensic analysis capture screenshots and export video in just a few clicks This section provides a detailed description on camera playback The following operations can be performed e Navigating through Archive and Live e Searching through Archive Note It it recommended to read the following section prior to moving on to the next step CPU and Bandwidth Saving during Playback RADASS Lastly videos can be displayed in aslide show mode See Tours for more details CPU and Bandwidth Saving during Playback RADASS Qulu s architectures provides significant CPU and network bandwidth savings by acquiring multiple streams from a single camera High Resolution regular and Low Resolution approxi
97. he same as search see Search If hover with a mouse cursor on Camera the actual picture from this Camera will be displayed on the right Note additional Licenses may be needed See Obtaining and Activating Qulu Licenses for details 4 Click Apply or OK when finished To discard changes click Cancel Vista CCTV Setting up Motion Mask and Motion Sensitivity In order to detect motion more properly and accurately Qulu provides a powerful and flexible Motion Detection configuration For example if a camera is pointed at a parking lot motion mask can be set on all the surrounding areas that are not targeted for recording In this case any motion appearing in the areas surrounding the main target area will not trigger motion detection and recording IMPORTANT This particular feature in Qulu works only if the selected camera supports Motion Detection The following Motion Detection types are supported e Hardware Motion Detection implemented on Cameras directly In this case only motion mask can be configured To configure additional parameters it may be necessary to go to Camera Settings web page see Configuring Proprietary Camera Parameters For Arecont Vision this mode is set automatically Software Motion Detection is performed on Media Server It consumes more resources though it provides better and more flexible motion detection In this case it is possible to set up unlimited number of motion regions and a
98. here are several ways to Zoom while working with Qulu e Zoom whole Layout Use ALT Mouse Wheel e Zoom while a single Item is Fullscreen Use Mouse Wheel see Zoom e PTZ Fisheye Zoom use and buttons on Item see Setting up PTZ on PTZ and Fish Eye Cameras Moving and Swapping Items within Scene Scene consists of cells Each cell may contain one Item The initial aspect ratio of a cell is 16 9 but it can be changed to 4 3 see Changing Cell Aspect Ratio imporTANT It is not possible to change Locked Layouts In order to move Item Click on it and Drag it to a new position grid cell borders are visible while in motion Multiple items can also be moved If the desired position is already occupied Items will be swapped if possible 137 Qulu User Manual If swapping is not possible the target cell will be marked red If bigger Item is being replaced by a smaller one they will swap sizes as well as positions Vista CCTV Qulu User Manual 138 Resizing Items within Scene IMPORTANT It is not possible to change Locked Layouts Resizing items is an easy operation in Qulu To resize select the edge on Item Click and Drag the mouse to resize Item is resized according to its proportions so it can occupy 1 4 9 cells etc If resizing is possible the new cells are highlighted in green Qulu 139 Qulu User Manual If resizing is not possible the cells will appear red In this case
99. ically Trial Licenses are active only a certain amount of time Qulu User Manual 28 To activate Trial Licenses 1 Open Main Menu System Settings 2 Go to Licenses tab General Screen Recorder Notifications Licenses Server Active Licenses License Key Expiry Date Trial SAGR MAD6 V 2013 05 18 00 21 42 Trial GSNC 8YZD CH 2013 04 03 01 58 28 Enterprise 0000 0000 00 Never Enterprise ANQV 42NB IM Never Enterprise R680 0T3Q 0 Never Analog OV31 VCTH Y Never The software is licensed to 21 digital and 9 analog cameras Currently using 11 digital and 9 analog licenses New License Automatic Activation via Internet License Key Activate Free License Activate License hey Cancel 3 Click Activate Trial License If Trial License is about to expire the corresponding warning will appear To get additional Licenses contact the local Qulu reseller or Vista CCTV customer service at http www vista cctv com To activate License Key over the Internet 1 Select the Licenses tab in System Settings 2 Automatic activation via Internet must be selected 3 Enter License Key and click Activate License Qulu 29 Qulu User Manual If Qulu is not connected to the Internet then licenses can be activated offline To activate License trial or commercial offline 1 Go to Licenses tab in System Settings 2 Click Manual Activation New License Manual Activation Please sen
100. ick Save Current Position 5 To edit positions set Hotkey and Name if necessary 6 Set Home Position if necessary see Home Positions and Tours for PTZ and Fish Eye Cameras 7 Click Apply or OK when finished To discard changes click Cancel 59 Qulu User Manual Restoring PTZ positions Open Context Menu and choose PTZ gt Go to Position gt lt Desired position gt or press the predefined hot key 0 9 Open in New Tab Open in New Window Maximize Item Hide Info Pies Save Current Position Show Motion Smart Search Manage Image Enhancement Rotate to gt Remove from Layout Check Camera Issues Camera Rules Camera Settings Itis also possible to restore PTZ Positions in Manage PTZ window Go to Position Ws Manage PTZ for ACTi B56 192 168 0 56 _ a Save Current Position Go To Position _ fe Create Tour Name Hotkey Home Details Positions Deleting PTZ positions 1 Open Context Menu and select PTZ gt Manage 2 Select a desired preset and Click Delete WS Manage PTZ for ACTi B56 192 168 0 56 F Save Current Position B Go To Position dps Create Tour Name Hotkey Home Details Positions IMPORTANT If Position is included in Tour the deletion may make this Tour invalid 3 Click Apply or OK when finished To discard changes click Cancel Vista CCTV Setting Up PTZ Tours Qulu allows to create PTZ Tours PTZ Tour is a seq
101. ient on a local computer use https localhost 7001 web e if Qulu Client is installed on the PC and connected to Enterprise Controller e go to Resource Tree Right Click on the System node and select Open Web Client available for Admin Only e open Main Menu and choose Open Web Client After Qulu Web Client opens enter login and password The following operations are supported e Browsing the Cameras list on the left hand side e Viewing Camera only one Camera can be viewed simultaneously e Browsing archive on Camera incl Calendar Search Qulu User Manual 4 Launching Qulu in Compatibility Mode It is necessary sometimes to connect to Enterprise Controller with different versions A good example would be when Qulu is installed at multiple sites home work etc and only one installation is upgraded In this particular case Enterprise Controllers will have different versions and one Client should connect to another Enterprise Controller Client at home connects to Enterprise Controller at work Enterprise Controllers of different versions are highlighted in red in login dialog Connect to Enterprise Controller a Save pe Last used connection Saved Sessions Port 7001 Auto Discovered ECs 127 0 0 1 7001 10 1 5 110 7001 Password Auto Login In this case the following message will appear A You are about to connect to Enterprise Controller which has a different version Cl
102. ient version 1 6 0 4319 EC version 1 5 1 3030 Would you like to restart client in compatibility mode ee By clicking OK the application will restart in compatibility mode In some instances it may be necessary to download additional files for compatibility pack In this particular instance the following message will be displayed t to Enterprise Controller which has a different version red to connect to this Enterprise Controller Once download is completed restart is suggested Qulu 5 Qulu User Manual IMPORTANT It is not possible to connect to the next version of Enterprise Controller at the moment ntroller has a different while trying to restart in compatibility mode OK In this case it is important to upgrade Qulu to its current version 2 Note Qulu recalls the Enterprise Controller it was lastly connected to and automatically suggests compatibility mode for the next launch Q IMPORTANT If some of the components such as Enterprise Controller Media Servers or Client have different versions installed it may cause potential issues When Client is connected to EC all component versions are checked The following will appear if the component versions differ from one another Some components of the system are not upgraded lient v1 6 Enterprise Controller v1 6 at 19 Media S 6 at 192 1 Media 6 at 19 Media v1 6 at 1 Media Media Server y JINO WW WO NMNMNN Media Ser
103. ification Camera Output If no motion occurs for 3 seconds the current motion Event is considered stopped When motion occurs again anew motion Event is generated May result in Camera Recording Panic Recording These actions are performed while motion is taking place on at least one camera out of the selected Send Mail Show Notification Camera Output These actions will be performed if motion is detected on at least one camera out of the selected Why Event may work incorrectly Recording is disabled for Camera s that are being monitored Refer to Modifying Recording Schedule for information on how to enable recording for Camera Motion Mask is not set properly See Setting up Motion Mask and Motion Sensitivity Too many Cameras are monitored and too many Events occur Cameras that are monitored are offline Action is not configured properly See the Action s description for details Notifications for this type of Event is hidden in system settings See Notifications for more details Camera Disconnection Malfunction Occurs if Camera s is are disconnected for whatever reason network Camera malfunction etc Camera is considered disconnected if no data is received for 10 seconds Once data is received from Camera the status is automatically changed back to Online If Camera is experiencing network issues over a minute then Qis appear in Resource Tree Additional Events may occur as well and may help to inv
104. ifications for details This notification will hide automatically as soon as all E Mail Server parameters are configured Mail Notifications may not work if E mail is not Set for Users In this case Error while Sending E Mail notification will appear Why Event may work incorrectly Notifications for this type of Event is hidden in system settings See Notifications for more details Error while Sending E Mail Occurs when E Mail Notification fails In this case Notification is displayed If click on the notification Mail Server settings dialog will open See Mail Notifications for details Storages are not Configured Occurs if no Storages are selected recording flag might have been removed accidentally In this case Notification is displayed If Storages are not configured it is not possible to record Cameras If click on the notification storage configuration dialog will open See Configuring Media Server Storages Admin Only This notification will hide automatically once Storage has a recording flag set up Why Event may work incorrectly Notifications for this type of Event is hidden in system settings See Notifications for more details Media Server Started Occurs when any Media Server registered in the system has started Basic Parameters None Advanced Parameters Schedule see Setting up Schedule for Tracking Events Why Event may work incorrectly Notifications for this type of Event ar
105. in New Tab Open in New Window Open Containing Folder Maximize Item Show Info Image Enhancement Rotate to Remove from Layout Set as Layout Background Picture Settings Qulu User Manual 2 Check This is a fish eye lens image WS Picture Settings Vertical mount camera on the ceiling Horizontal mount camera on the wall Vertical mount camera on the floor Camera view angle correction Calibration D This isa fish eye lens image h Qulu Auto Calibration 174 175 Qulu User Manual 3 Set the following parameters General Recording Motion DeWarping Advanced Expert Vertical mount camera on the ceiling Horizontal mount camera on the wall Vertical mount camera on the floor Camera view angle correction Calibration Auto Calibration Camera Diagnostics Camera Rules Cancel e Camera s orientation type of de warping algorithms based on orientation e Calibration to avoid de warping artifacts it is important to position the calibration circle within the Camera s view as accurately as possible First try Auto Calibration then manually adjust the viewing range if needed e Use scrollers to move the circle horizontally or vertically or drag it with a mouse e Use a mouse wheel to resize the circle e Camera s view angle amp Note It is recommended to keep image on Scene to monitor any image changes while adjusting settings 4 Click Apply or OK when finish
106. in any changes made to Layout User must save it Note current playback position and selection is saved for Layout as well After Qulu is closed all saved layouts that were opened in Tabs prior to closing will be restored Layout should always be saved in case of any changes If any changes are made an asterisk will appear in the corresponding Tab and in Resource Tree New yout 8 A To save Layout e Open Context Menu on Scene on empty space and select Save Current Layout or press Ctrl S Layout will be saved to the previously assigned file name the Tab s caption e Open Context Menu on Scene on empty space and select Save Current Layout As or press Ctrl Alt S Layout will be saved as specified by User Enter layout name Main Entrance e Find the desired Layout in Resource Tree invoke for Context Menu and select Save Layout IMPORTANT Saved Layout is activated immediately if running on multi machines all saved changes to Layout will reflect on all machines identically Refer to Opening and Closing Saved Layouts for more information 145 Assigning Layouts to Users Admin Only To duplicate Layout for another User s Drag and Drop Layouts within Resources Tree dmin 18 items 64 items 64 items 2 PTZ tours w 123123123213 192 168 137 1 ACTi KCM8111 192 168 0 47 SNC VM630 192 1638 0 114 TestCameraLive 192 168 137 1 PTZ taurs gt aw 18 items D Ad
107. in stripes Time Scale is displayed on the bottom of the Time Line It contains marks indicating the time Time Scale can be zoomed in and out by mouse wheel or buttons at the left This is extremely useful when trying to find a particular event navigating through a long period of time Double Click on Time Line Scroller the very bottom to fully zoom out To zoom to the particular region select the desired region by the following ways Select the region to export on Time Scale e Use Right Click Drag e Open Context Menu on Time Scale and click Mark Selection Start or press then Mark Selection End or press J e To clear selection use the corresponding Context Menu item e Adjust the region to export by dragging edges Then open Context Menu on the Time Line and choose Zoom to Selection Clear Selection Zoom to Selection Export Selected Area Export Multi Video Preview Search Show Thumbnails Show Calendar Hide Timeline k 155 Qulu User Manual Time Line can display Local or Server time specified in System Settings To change the setting 1 Open Main Menu and choose System Settings 2 Use the Timeline Mode setting in Look and Feel Look and Feel seconds Show IP in Tree X Timeline Mode Semer Time K Server Time Client Time Language i English 7 Downmix the Audio from 5 1 to 2 1 Channels Restart Required 3 Click OK when done or Cancel to discard changes 2
108. ings by acquiring multiple streams from a single camera High Resolution regular and Low Resolution approximately x10 less bandwidth The second stream is always decoded by Media Server and is used for the following e Software Motion Detection e CPU and Bandwidth Saving during Playback RADASS The quality of the second stream is set automatically however it is possible for User to adjust the quality of the stream IMPORTANT Higher quality of the second stream provides for a much better look and feel especially on larger monitors but can significantly increase CPU load on Media Server It is not recommended to change these settings To adjust the quality of the second stream 1 Open Camera Settings and go to Expert 2 Check have read the manual and understand the risks 3 Adjust Secondary stream quality General Recording Motion Dewarping Advanced ESMS Camera Settings Control Keep camera streams and profiles settings Secondary Stream Quality Control Low quality Medium quality High quality A Warning Please read documentation prior to change these settings Restore Defaults Open in New Tab Camera Diagnostics Camera Rules Cancel 4 Click Apply or OK when finished To discard changes click Cancel 2 Note If Camera does not support dual streaming the above settings are unavailable Vista CCTV Qulu User Manual 76 Preventing Qulu from Changing Camera Streaming Settings Admin Only Once C
109. int Refer to the following image r p ym RALO FUI AAN AG Use and buttons to zoom in out Left Click on the center circle Hold Left Mouse Button and move the cursor to move Camera to the desired position Qulu User Manual 56 Additionally if Camera supports Absolute Move the following features will be available e Save and restore PTZ positions e Setting Up PTZ Tours Setting Up Home Positions or Tours see Home Positions and Tours for PTZ and Fish Eye Cameras e Extended Zoom Point and additional features Requires the support for Absolute Move from Camera and custom integration ToReFotoi me A p J EA i 7 In this case Camera allows moving and zooming as in previous case plus e Move to a certain position Left Click to the desired position e Zoom to a certain range Hold Left Mouse Button and draw the rectangle to zoom into see the above picture e Full Zoom Out Double Click e Fish Eye Cameras Screenshots support full PTZ functionality After all settings are configured press once again to hide PTZ controls 57 Qulu User Manual Saving and Restoring PTZ Positions In addition to standard PTZ controls Qulu allows for managing of predefined PTZ positions It is basically possible to set up several points tilt and zoom presets and restore them with only two clicks or one hot key Then PTZ presets can be used for composing PTZ Tours see Setting Up PTZ Tours or serve
110. ion to yield bandwidth savings and optimize processor load Requires Dual Streaming to be supported by the Cameras used RTSP Real Time Streaming Protocol Some cameras use this protocol to stream video RTSP Port the port used by Media Server to process requests for media streams from Qulu Client Server the computer that Qulu Media server is installed on Smart Motion Search an ability to search by motion within the selected range Qulu will provide fragments with motion occurred in the specified region Super Administrator an initial user with full access to Qulu his login is admin This user cannot be deleted Sync ability to play back several cameras simultaneously Thumbnails small snapshots of recorded footage Used in searching for specific scenes URL Uniform Resource Locator is a specific character string that constitutes a reference to an Internet Intranet resource Used to establish connection to Enterprise Controller Viewer a user with a limited access to Qulu not permitted to change configuration Watermark used to check validity of exported files If a file was modified or altered in any way watermark will fail qulu CONTACT US support vista cctv com
111. isplay the following error Can t start recording due t owing error Can t initialize audio device Microphone High De yn Audio Device OK In this case it is necessary to do the following 1 Set up audio card parameters in Windows check and select default recording devices Then try to record sound in Windows Recorder 2 Set up Screen Recorder Parameters see Setting up Screen Recording 197 Qulu User Manual Choose the desired file name and location and click Save Cancel will close the dialog and data will not be saved Look in n video tes e jas E My Computer Name FE Root B 2mp Traffic Wide Angle Transportation avi B export avi File name video_recording avi Save Files of type AVI Audio Video Interleaved avi Cancel File and folder operations are performed in the same manner as in Windows Explorer As soon as the file is saved it will be available in local files png video_recording avi IMPORTANT This resource will be available until Client restarts To make it available permanently save the exported video to Qulu Media Folder see Configuring Media Folders or create and save a Layout that would contain this video Upgrading Qulu Qulu offers automatic upgrades Whenever a new version is released the following notification will appear Version 1 6 is available for download at pp Don t notify again about this update OK Cancel To avoid f
112. isplayed in the upper left corner of Local Video Item The following buttons are displayed in the upper right corner of Local Video Item 0 image Enhancement e E create Zoom Window see Zoom Windows e take screenshot fron the item see Taking Screenshots e RJ Rotation see Rotate H information displays additional information about the current stream see below e EJ close removes the item from the current layout Qulu User Manual 16 Streams from cameras are displayed as follows The following information is displayed in the upper left corner of the camera item e Camera Name e Current Recording Mode Camera may be recording differently depending on its schedule e Recording Always green circle e Motion Recording red circle e Low Resolution always High Resolution only while in motion red circle crossed green e Not Recording grey circle For more information on recording settings see Setting up Recording Schedule The following buttons are displayed in the upper right corner of Camera in addition to those displayed for local video amp applies de warping is displayed if this is a fish eye lens camera see De warping Fish Eye Cameras e prz if camera supports see Setting up PTZ on PTZ and Fish Eye Cameras e E smart Search see Performing Smart Motion Search The following information can be useful during camera setup to help adjust to t
113. it may be necessary to delete Media Server from the system Note Media Server can only be deleted when offline To delete Media Server locate it in Resource Tree Right Click for Context Menu and select Delete IMPORTANT All cameras that are hosted on this specific server will be deleted as well Recorded data will be kept in server s storages Media Server will automatically be registered in EC discover all Cameras and start operating once it is back online The deleted camera s archive will remain available It will be required to perform all storage settings and configure all discovered Cameras again Qulu User Manual 34 Monitoring Media Servers Admin Only Qulu enables users to perform monitoring the health of Media Servers in the real time mode To proceed perform one of the following e Drag Media Server from Resource Tree to Scene e Open Media Server s Context Menu and choose Monitor Monitor in a New Tab or Window The information is displayed as follows My Server 192 168 0 207 up 0 days 02 50 v Vv GB NETGEAR W e Uptime the time since the server is started e CPU Load e Memory Usage RAM e Hard disk partitions usage C and D in this case e Network Interfaces Usage Qulu 35 Qulu User Manual To enable disable graphs check uncheck them If hover with a mouse cursoe on acheck the corresponding graph will be clearly visible the rest ones will be faded My Server 192 168 0 207 up 0 day
114. le automatic camera settings optimization 5 Click OK when done or Cancel to discard changes 77 Qulu User Manual Setting Same Parameters for Multiple Cameras In order to simplify the configuration process Qulu enables users to apply same parameters to more than one camera at a time The following can be performed as a batch e Authentication setup e Schedule configuration To set the same parameters for multiple Cameras 1 Use Multi Selection to select desired cameras e In Resource Tree hold Ctrl or Shift and Click e On Scene use Ctrl and Click 2 Open Context Menu and go to Camera Settings From Resource Tree From Scene o Open 68 Open in New Tab j Open in New Window aie Check Camera Issues z Open in a New Tab peck Settings Open in a New Window Show Info Show Motion Smart Search Rotate to Remove from Layout Camera Settings e f the selected cameras share the same Authentication Credentials they will be displayed e f the selected cameras share the same Recording Settings they will be displayed e If the selected cameras have different Enable recording field values the field will be displayed as follows Enable recording Qulu User Manual 78 3 Set the desired parameters and click Apply e f needed a user can add a camera to the selection by holding the Ctrl button and clicking on the desired camera in Resource Tree e To set up another camera
115. ll be executed every time Events occur Applies to Notifications Mail Notifications Play e If any additional configuration is needed click Advanced The advanced settings will be displayed on the bottom Those settings differ from each other depending on Events Actions that are being configured See this chapter for more information on a specific Event Action e Add Comments for Rule if needed 4 Set or clear the flag on the left hand side of each Rule to enable or disable it 5 As soon as all configurations are done click Apply to accept changes or Cancel to discard Click OK to apply changes and close the form IMPORTANT If any Rule is considered invalid the warning displayed below will appear If apply the changes incorrect Rules will be disabled Some rules are not valid Should we disable them Yes No Cancel Tracked Events Qulu can react as soon as a particular Event occurs Every tracked event may have its own parameters Refer to the particular Event description for more information e Motion on Camera e Camera Disconnection Malfunction e Storage Failure e Network Issue e Camera IP Conflict e Input Signal on Camera e Media Server Failure e Media Servers Conflict e EC Connection Lost e Licenses are not Configured e E mail is not Set for Users e E Mail Server is not Configured e Storages are not Configured e Media Server Started As soon as Event occurs the Action can be performed See A
116. lu from Changing Camera Streaming Settings Admin Only eeeseeessesssersrerrsrererrererernerererrerens 76 Setting Same Parameters for Multiple CAM CLAS siiriisssisissirarsr isn nan annann nE aAa niaan R ANEAN a aSk ANa ia AENA 77 Swapping Cameras between Media Servers Admin Only s stseseeessseeesesesteseetenscnaeeeenetnanenenenneneeenan 79 Deleting Cameras Admin Only ss sseereserresnrrrenruronnnronnnresnnensnnnnonnnnonnnnonnnnonnnnonareesnnneeennnonanrerennerennennnnrenene 80 Configuring Events and Actions Admin Only sssssssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 81 ie A T E EA E E T 84 Setting up Schedule for Tracking Event ccccccccscsesssessessseesssecssessseessesesessaecesesaeessaseseasaseessasasensaseasenas 85 IMOtION ON Galina ass asdi e ea anede an cccitans deeds io ch aadedasdavdnacdy stateade dab GGdoee aana a ataia Taa Aaaa SE Camera Disconnection Malfunction Storage FailUre eecccceeeteecsee eee e cence eee eee e eee eee tatt AAtEEAAEAANEEANEAANEENNEAANEEANEAANEENAEAAEEEAEAAEEA enAnnan enaena enanta Network ISSUGsiidicsscccencsstiescacen ced enaa naran araa pira nania a PaA A VenA cdi ARA ERAEN nA pah aaa AEA AREARE EARRA Camera P COnN is irienner nonea Eara aia Aan A Saa ea ariaa tanai REEE Deia Eain S AAi Input Signal orn Caine tacsscsscszess ccccsiesieeescanscsznecievcnads cencceaysceces ani EE RARAC KAAK ARANA E AR E ARAKEA KEEA kE ak Media Server Failleri gso eia Hits cceec
117. mately 10 times less bandwidth If there is not enough bandwidth between Client and Media Server to display the High Resolution stream while viewing a camera then the camera is automatically switched to Low Resolution mode In case of insufficient CPU a user may experience difficulties with displaying too many videos simultaneously examples running over 20 full high resolution videos at the same time fast forwarding multiple full high definition videos at the x16 speed etc In this instance cameras are switched to a Low Resolution stream As a result CPU will yield a much smoother playback Additionally it is possible to choose resolution manually To do so Right Click on Scene s empty space and choose Change Resolution The changes are applied once to the entire Layout and will be reverted back to Auto whenever a user re opens Layout Note this feature requires support of camera dual streaming 151 Qulu User Manual Lastly Qulu offers significant bandwidth savings by auto pausing video If viewing video from Camera in fullscreen the video will be paused due to inactivity after a certain period of time To set this option open Main Menu and check Auto Pause Video then set the desired time interval General Screen Recording Notifications Licenses Server Main Media Folder C Users ROOT Videos VMS Demonstration Media Browse Extra Media Folders Look and Feel Tour sequence cycle time seconds Show IP intree
118. matically e f Unpinned Panel is only visible when the cursor is on As soon as a user clicks off the Panel the panel will disappear Panel can reappear if a user points or clicks on gt F11 hides all Panels To undo press F11 again or use Esc toggle Fullscreen will also apply if hit Esc Tabs and Layouts Tabs are used to make layout navigation easier Each Tab hosts a separate Layout Tabs function very similar to any Internet browser The following actions can be performed with Tabs e Open a new tab e Tab Navigator s Context Menu gt New Tab Ctrl T e Main Menu gt New gt Tab e e Close a specific Tab Tab s Context Menu gt Close Ctrl W e Keep one Tab open Tab s Context Menu gt Close All but This e Change the tab order switch position by dragging and dropping a tab in the desired order IMPORTANT A warning message will appear every time Tab is modified suggesting to the user to save changes See Saving Layouts Qulu User Manual 14 If too many Tabs are opened at the same time scrolling arrows will appear test X Main Entrance X Rea R e o gt These arrows can be used to scroll Tabs left and right To navigate to a specific Tab or open a saved layout use the button located on the right next to i Rear Side Main Entrance Street View Thumbnail Search for DWC MPA20M Initially no Layouts are configured in the system An empty default Tab is shown
119. ministrator can then modify Layouts as needed Deleting Layouts Admin Only To delete Layout from Resource Tree 1 Find and select desired Layout s in Resource Tree 2 Invoke on Context Menu and choose Delete Layout or press Del 3 Accept deletion by clicking on Yes or press Cancel to discard all changes If the layout that is opened on another computer is deleted all items will disappear Note Locked Layouts cannot be deleted Qulu User Manual 146 Qulu User Manual Opening and Closing Saved Layouts As User logs into Qulu all existing Layouts are listed in Resource Tree To open an existing Layout find the desired layout in Resource Tree and perform one of the following Drag and Drop Layout from Resource Tree to Scene 64 items 2 PTZ tours 123123123213 192 168 137 1 ACTI KCM8111 192 168 0 47 SNC VM630 192 168 0 114 wy TestCameraLive 192 168 137 1 e Open Context Menu and choose Open Layout or press Enter To open multiple Layouts select the desired layouts in Resource Tree using Multi Selection and do one of the following e Drag selection to Scene e Open Context Menu and choose Open Layouts Layouts will be opened in separate Tabs If Tab already contains this Layout it will not be opened again E Note after Qulu is closed all saved Layouts opened in Tabs will be restored when User logs back in 147 Qulu User Manual Backing up and Restoring Qulu Databas
120. n Drop selected Users from Resource Tree onto Action s advanced settings form IMPORTANT E Mails will be sent to Users E Mail addresses If E Mail address is not configured for User then the user cannot receive E Mails see above E mail is not Set for Users notification is generated in this case See Changing User Settings for information on how to set up E Mail for User Note To send E Mails to additional addresses see advanced parameters Advanced Parameters Action Do Send mail to 1 users X no more than once per 6 hrs Additional Recipients johndoe mail com Global Email Settings Additional Recipients additional E Mail addresses to send notifications to Several recipients must be separated by the symbol Aggregation 105 Qulu User Manual R Note Click on Global Email Settings to configure E Mail Server parameters As soon as event occurs a mail notification is sent as follows Dear user Some events occured with your system My system Motion on Camera DWC MV421D 192 168 0 86 x External Link Internal Link Date s when the motion is detected Im aee 2 2013 16 42 14 Support Info Web E Mail message about motion on Camera containing the link that opens starts playing the camera at this particular moment May be caused by All Events Why Action may work incorrectly E Mail Server is not configured In this case notification will appear See for more details
121. nalyzing video To open Thumbnails 1 Click on the desired Camera If no Thumbnails are displayed then there is no archive available for this particular Camera Thumbnails panel can be re sized To re size point a mouse cursor over Time Line click and pull it up or down The white dots under the pictures point on the exact archive place where the shot has been taken When clicking on Thumbnail the current playback position will jump to the corresponding spot in the archive To close Thumbnails press Gi again or pull the Thumbnails Panel down See also Preview Search Qulu User Manual 162 Preview Search This feature helps to search data through large archives It breaks the selected range of time into smaller time increments and displays these increments as separate Items For instance it breaks a month period into ten 3 days periods displaying them as separate Items which makes it possible to locate a specific event in one of these periods then breaking this period into nine 8 hour periods and so on Finally location of a specific event in archive may take 3 5 such iterations for initial period of several months To perform Preview Search 1 Select the desired camera on Scene 2 Select the region to export on Time Scale e Use Right Click Drag e Open Context Menu on Time Scale and click Mark Selection Start or press then Mark Selection End or press J Clear Selection Export Selected
122. nenatnss 51 Setting Up Fish Eye Camerasis tsses cicieeagivsevacesatespiaetncsuettthncdecestascasedh cass eatinetde diaa aaia a EAEE ai 52 Setting up PTZ on PTZ and Fish Eye Cameras ccccccccccsccsccsccsccsecsecsecseessensssessecesseseesecsacacscsssssesesseesseaeeasens 55 Saving and Restoring PTZ Positions aiii ah Setting Up PTZ TOUS eeit a rares a E AEEA A E aaa aE ATEREA SaR AEA Home Positions and Tours for PTZ and Fish Eye CameraS e eeeeeeereerererreresrererrererrererierertnrerenrerentere 63 Setting up Recording ScheGules ci icscsccvscestesevscsscsecssisesestedesccsesscescstcsdecvstacssedsnvecctesecitectessenstdevesiavtideceitenestaies 64 Dual Stream Recording Specifics RADASS ccccsscsecscssecseeseecseecsscceessessseeesesneeeeeeneesseseseseseessaeeas 65 Modifying Recording SCHedUIe cccccsecscesssessesesseesescsseessseessecessecsseeseessssesaaeesseseseasaseessnsaseasaneaseasaneas 65 Copying Recording Schedule betw een Cameras scccccccccccsesetstscscstenscseesescscsststsesssssnscssssenseseasenees 69 Setting up Motion Mask and Motion SenSitivity ccccccccesscesesesssesssscssseesseecseeeseessesesseeeseeseseesiasasenseseasenas 70 Configuring Proprietary Camera Parameters cccccccccsccscsessisesesetecscsssssnscsesnesscssssiscscsssnecssssssnscssssenseseasnes 73 RESANO KOLL K E 74 Adjusting Secondary Streari Qualify vs cisise ctv a cevecsedstds teense nansa raii iae etiain 75 Preventing Qu
123. nennnees 18 Search ___ cee seeaesaeeeeeaeueneeaeseeeaeeaneeeesenseeeaeseneseesensaeeaneeeeseaseasaeeeeeeesseasaeseeeeeeeeasoasanseeesenenaeoeseeeeansnaeoaseeseaeeeneaaeaeeeeeenae Playback Panel ssss snceseesnennseeeennecscnsnenenneensneensaeenonsenseanecnannnasneaeaneannaeneenseneaanseaanenanaeaeaaseeensnnensaanaaaennaasnenasanaasasensagagan Full Screen and Window Mode Getting Context Help PE E EEE E EE E E EA secs anaaushaweescesescenacsueccessdsseasesaus E E E Customizing Look and Feel of Qulu c cceeeeee cece ee ee eee cena ee eeae sees ee eeeaeeseaeeeseeessaaeeaeeeeeaes 24 Qulu Quick Start sss scisssxesirasinnnsencoenssninatiisnentasnccessinekess irenxcainoescomseesteuissinieinamensminbedeneaaanNs 26 Obtaining and Activating Qulu LICENSES ccceceeeeeee ee ee eee teen ee ee teen ae eeeeeeaaeeeeseaeeeeeeeaaeeeeees 27 Obtaining and Configuring Media Server s Additional Settings Admin Only 000 30 Configuring Media Server Storages Admin Only s srsrsrrsersensrnrnnrnnnnnrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennenn nnna 32 Deleting Media Server Admin Only Pee eee CEE B DE B D AD B A N N B O AN B R A E N E N B B A A E E R e E ree ere cree 33 Monitoring Media Servers Admin Only MMD MA Ma M E B R B E D R M B B G N B E M ON B A N N N E G A E 34 Cameras and Encoders Management 0cccccceeeeeeeeeeeeeeeeeeeeeeesaaeeeeseaeeeeeseaaeeeeeeaaeeeeseaneeeeees 36 Viewing Full Cam Cra LiSt eien aa ERA aE
124. ntication Parameters if the camera requires authentication Admin only 3 Click on Web Page The browser will open camera s web page Web page may be inaccessible because it can be located on a different network To check camera accessibility press the Ping button prior to opening the web page Additionally the following can also be performed e Resetting Camera Resetting Camera Qulu allows for cameras to be reset to factory defaults These settings are available for Onvif compliant cameras only 2 Note It is possible to configure Cameras for Administrators and Viewers with an appropriate permission level To go to proprietary camera settings 1 Open Camera settings and select Advanced 2 Go to Maintenance Note If the list is empty Camera does not support configuring not Onvif Compliant 3 Choose one of the following e System Reboot reboot Camera and save settings e Soft System Factory Default reboot Camera and restore all settings related to the image e Hard System Factory Default reboot Camera and restore all settings Network Authorization etc Category System Reboot 4 Imaging White Balance ance The reboot is performed instantly once selected It is also possible to reboot Camera from its Web Page See Configuring Proprietary Camera Parameters 75 Qulu User Manual Adjusting Secondary Stream Quality Qulu s architecture provides significant CPU and network bandwidth sav
125. nto Microsoft Excel Copy one or several rows to clipboard Select the desired rows open Context Menu and select Copy Selection to Clipboard The data can be pasted into any text editor or Microsoft Excel Qulu It is possible to view the event log on a specific Camera or Media Server e Camera open Camera s Context Menu on Scene in Resource Tree etc and select Check Camera Issues e Server Diagnostics open Server s Context Menu on Scene in Resource Tree etc and select Server Diagnostics Event Log will open and a filter will apply Source desired Camera or Media Server Qulu User Manual 122 User Management Qulu provides a simple way to manage Users there are only three roles in the System Super Administrators Administrators and Viewers can be configured as Live Viewer Viewer Advanced Viewer See Introducing User Roles for details The following options are provided for users management e Creating New User Admin Only e Changing User Settings e Deleting User Admin Only Creating New User Admin Only To create User 1 Do one of the following ior Wopates e Open Main Menu and go to New gt User Login guest e Right Click on Users in Resources Tree and PEENI eexexe choose New Confirm Password 2 Enter user settings Email guest mail com e Login and Password user credentials Q Access Rights Live Viewer IMPORTANT login and password are case ee i s
126. o close the form Deleting User Admin Only It is possible to delete any User except Super Administrator A User cannot delete own profile To delete locate the desired User in Resource Tree Right Click for Context Menu and choose Delete or press DEL IMPORTANT All associated Layouts will automatically be deleted along with the User Layout Management Layouts are a powerful and flexible way to represent video data in Qulu Layout can contain an unlimited number of videos Cameras Local videos or Images which are not restricted in terms of location size or orientation Initially Layout is created and configured by Administrator It can then be assigned to Viewers Viewers can create its own Layouts based on the available Resources Cameras and Local files The following Layout Management actions are described in this section e Creating New Layout e Setting up Layouts e Assigning Layouts to Users Admin Only e Deleting Layouts Admin Only e Opening and Closing Saved Layouts 125 Qulu User Manual Creating New Layout The simplest way to create new Layout is to open a new Tab see Tabs and Layouts However in this case Layout will be created locally and will not be saved on Enterprise Controller and will not be restored after next login Layouts should be saved for future use To create new Layout for specific User 1 Find User in Resource Tree Right Click on Context Menu and choose New Layout
127. occurs Target the recipient of the action Users or Cameras Description any additional information If Motion is detected then hyperlink is provided When clicking on hyperlink the Camera will open in a new Layout and start playing back from the moment Motion occurred Qulu User Manual The following tools are available to manage Camera List e Sort data by column Left Click on column s header e Filter data Select filter conditions on the top 4 16 14 Date Time 4 16 2014 11 38 AM 4 16 2014 11 38 AM 4 16 2014 11 38 AM 4 16 2014 11 38 AM 4 16 2014 11 38 AM 4 16 2014 11 22 AM 4 16 2014 11 22 AM 4 16 2014 11 22 AM 4 16 2014 11 22 AM 4 16 14 Any Camera Issue Event Camera Disconnected Camera Disconnected Camera Disconnected Camera Disconnected Camera Disconnected Camera Disconnected Camera Disconnected Camera Disconnected Camera Disconnected v qdqddddadd lt 3 camera s gt Source 5105DN 192 168 0 16 5105DN 192 168 0 16 5105DN 192 168 0 16 5105DN 192 168 0 16 5105DN 192 168 0 16 3105 192 168 0 80 3105 192 168 0 80 3105 192 168 0 80 3105 192 168 0 80 Show notification Action Show notification Show notification Show notification Show notification Show notification Show notification Show notification Show notification Show notification 120 Clear Filter Alarm Event Rules O Refresh Target Description All users
128. olume settings are applied globally See Adjusting Volume Qulu 117 Qulu User Manual Say Text Pronounces specific text when Event occurs Basic Parameters Text to pronounce Interval of action Instant Say the following Motion Detected Volume Advanced Parameters Aggregation May be caused by All Events Why Action may work incorrectly Event is not configured properly See Event description for details Sound is muted Open any item on Scene and check if the sound is muted Volume settings are applied globally See Adjusting Volume Write to Log Writes the record to Log when Event occurs By default all Events mentioned in Rules are written to Log However in some cases it may be necessary to disable all notifications but certain types of Events in Log In this instance create Rule with this particular type of Action Basic Parameters None Advanced Parameters Aggregation May be caused by All Events Why Action may work incorrectly Event is not configured properly See Event description for details Default Rules As soon as Qulu is installed default Rules are set up The following Events e Camera Disconnection Malfunction e Storage Failure e Network Issue e Camera IP Conflict e Media Server Failure e Media Servers Conflict will result in e Notifications to all Users no more than once per 30 seconds e Mail Notifications for admin To receive mail notifications
129. onal codecs may be required for playback Export can also be done for Local Video Files To Export 1 Select the desired Item on Scene Camera or Local Video File 2 Select the region to export on Time Scale e Use Right Click Drag e Open Context Menu on Time Scale and click Mark Selection Start or press then Mark Selection End or press J e To clear selection use the corresponding Context Menu item e Adjust the region to export by dragging edges e To make zooming easier zoom Time Line using a Mouse Wheel 3 Invoke Context Menu and choose Export Selected Range Clear Selection Export Selected Area N Export Multi Video Preview Search Show Thumbnails Show Calendar Hide Timeline Qulu User Manual 180 If the selection does not contain archive data this feature is not available If the selection starts with empty archive see the screenshot above the exported footage will start from the first available frame empty archive will not be exported If the selection contains empty archive in the middle it will still be exported and not show when viewing the exported footage IMPORTANT If a long period of time is selected for export export may be slightly delayed In this case the following warning will appear You are about to export several video sequences with a total length exceeding 30 minutes It may require over a gigabyte of HDD space and depending on your connection sp
130. ontains detailed description of Local Files playback e Local files structure in Resource Tree e Configuring Media Folders e Opening Local Files Outside of Media Folders e Navigating Through Local Files Additionally it is possible to export fragments from video files see Exporting and to take screenshots see Taking Screenshot Finally all features described in the Forensic Analysis section can be applied to local files Q IMPORTANT Some video files may contain 5 1 sound stream In order to play back those files on stereo speakers 1 Open Main Menu and choose System Settings in the General tab 2 Check Downmix Audio from 5 1 to 2 1 Channels 3 Restart Client Local files structure in Resource Tree All local files are displayed in Resource Tree under the Local node which include if Configuring Media Folders e Recently opened local files see Opening Local Files Outside of Media Folders e Files that are located in Qulu Media Folders see e Exported files see Exporting e Screen Recordings see Screen Recording e Screenshots see Taking Screenshot IMPORTANT All files except the ones in media folders are displayed in Resource Tree until Qulu is restarted When saving or restoring Layout that contains Items located outside the media folders they will get restored in Resource Tree as well 165 Qulu User Manual Configuring Media Folders When Qulu starts it automa
131. ook and Feel options located in System Settings tab General Screen Recording Notifications Licenses Main Media Folder C Users Root Videos Client Mediat Browse Extra Media Folders D video Look and Feel Tour sequence cycle time 4 gt seconds Show IP in tree Timeline mode Server Time Skin Dark Language English Downmix audio from 5 1 to 2 1 Auto pause video Run application when PC boots up Clear local cache Network Interfaces IP Address 192 168 100 55 Network Mask 255 255 255 0 Qulu 25 Qulu User Manual The following settings can be changed e Tour sequence cycle time time between cycling items in Tour Mode see Tours e Show IP in tree display IP camera and recorder addresses in Resource Tree e Timeline mode display time when viewing recorded footage server time or local time e Skin desired interface color scheme Dark or Light e Language interface localization Click OK when done or Cancel to discard changes If the changes require restart the corresponding warning will be displayed Once the changes are applied the software will suggest to restart automatically No Cancel All changes will apply after restart Qulu Quick Start This section provides recommendations on system settings for Qulu to be configured properly First a sufficient number of Licenses should be obtained and activated see Obtaining and Activating Qulu Licenses
132. or Local Files see Exporting the Layout in Multi Vi deo Format e Screen Recordings see Screen Recording e Screenshots see Taking a Screenshot When hovering over Camera with a mouse cursor a thumbnail of a frame taken from the Camera will appear Resources i Wile lt Se v v ww vy nv ey ww v ww ww ww ww Ty Search stem rver 192 168 0 172 1300 192 168 0 2 2255AM H 192 168 0 15 2255AMIR A 192 168 0 45 3105 192 168 0 6 3105 192 168 0 80 5105DN 192 168 0 16 8365 192 168 0 138 k 12186DN 192 168 0 35 ACTi KCM5211 192 168 0 101 ACTi KCM8111 192 168 0 47 AXISP1344 192 168 0 92 AXISP3344 192 168 0 18 5105DN 192 168 0 16 AXISQ7404Channell 192 168 0 41 Items that are currently placed on Scene are highlighted in bold in Resource Tree A selected focused Item it has the gt mark in both Server and Layout sections To enable disable displaying IP addresses in Resource Tree 1 Open Main Menu and go to System Settings 2 Select clear the flag in Show IP in Tree option Look and Feel section Vista CCTV Qulu User Manual 20 Viewer s Resource Tree is shown as the following see picture at the right hand side If Client is not connected to Enterprise Controller only Local File names are visible The following actions can be performed in Resource Tree Expanding collapsing a tree node on keypad e Scrolling if th
133. ort e Checking the Validity of Exported Videos e Layout Reconfiguration e Forensic Analysis Any capabilities possible with Cameras can also be performed with Multi Videos in Qulu Changing Multi Videos after Export Qulu offers many possibilities when working with Multi Videos A user can do almost everything as with regular Layout e Add or remove Items For instance if Multi Video was exported from 10PM to 11PM and a new camera was added it would get synchronized with other cameras and be displaying in the same archive 10PM 11PM See Adding Items to Layouts and Removing Item s from Layouts Note Local Files are not allowed in Multi Videos e Adjusting Layout Look and Feel move swap resize rotate See Adjusting Layout s Appearance e Save modified Multi Video One restriction is applied it is not possible to mix Local Videos and Cameras in a single Multi Video Same as Layouts see Saving Layouts but can be performed by Viewers Note Multi Video can be saved with a read only flag modifications will not be saved 189 Qulu User Manual Checking the Validity of Exported Videos Watermark allows Users to check for validity of footage to determine whether or not any modifications were ever performed to the native footage Any videos exported by Qulu either single Cameras or Multi Videos can be checked for validity To check the validity of exported videos 1 Bring the desired video onto
134. ove the zoomed Item use either Left or Right Mouse Button If Layout is zoomed Left Mouse Button is reserved for Item drag In this case use Right Mouse Button To restore the initial size of an item use Double Click To zoom on the entire Layout use ALT Mouse Wheel 169 Qulu User Manual Rotate Rotation can be performed using Item s Quick Button BA Just Click and Hold Item and Drag the Mouse to rotate Item on Scene It is possible to use Item s Context Menu Rotate to Open in a New Tab Open in a New Window Maximize Item Show Info Show Motion Smart Search Take Screenshot Rotate to gt O degrees Remove from Layout 90 degrees 180 degrees 270 degrees Camera Settings Finally it is possible to rotate Item while holding Alt Left Click and Drag mouse Release when finished To perform incremental rotation using 30 degrees step hold Ctrl while rotating with Alt or B Release when finished Qulu User Manual 170 De warping Fish Eye Cameras Qulu provides a dewarping feature to be able to view fish eye cameras To activate this feature on Cameras dewarping must be configured for Camera See Setting Up Fish Eye Cameras After all configurations are completed the button will appear on the Camera Item Once clicked the button will activate dewarping and enable the following controls e Left Click on the item Hold Left Mouse Button and move the cursor to move Camera
135. porting video clip can help understand and investigate the issue To create a video clip 1 Set up Screen Recording select desired screen and microphone settings see Setting up Screen Recording 2 Record a narrated preferred video explaining the issue see Performing Screen Recording 3 Attach the video to the support ticket Collecting Logs The following logs must be provided as part of a support ticket e System Logs e Media Server Logs e Client Logs To obtain System Logs 1 Open Event Log form see Viewing Events Log 2 Choose lt Any Event gt lt Any Camera gt lt Write To Log gt filters 3 Open Context Menu and choose Select All or press Ctrl A 4 Open Context Menu and choose Export Selection to Flie 5 Save the file and attach to the support ticket To obtain Media Server Logs 1 Right click on the desired Media Server open Context Menu and choose Server Logs The log will open up in browser 2 Copy all text CTRL A and paste it into a new text file 3 Repeat this for all Media Servers if necessary 4 Save the file and attach to the support ticket To obtain Client Logs 1 Open Main Menu go to System Settings gt General tab 2 Right click on the desired Media Server open Context Menu and choose Server Logs The log will open up in browser 3 Click Browse Logs in Misc section Log file log_file log will open in Explorer 4 Copy the file and attach to the suppo
136. ppear in the drop down list next time a user logs in e To delete details of a stored connection select it from the drop down list and press Delete e ifthe last connection was not properly saved the software will use its connection data from the next launch Last Used Connection 2 Note passwords are not stored in saved connection details To log out go to Main Menu and choose Logout u If Client is not connected to Enterprise Controller a user can only access Local Files see Playing Back Local Files in Qulu To connect to a different EC under a different user open the login window and enter new EC coordinates or login credentials If canceled the current user will still be connected to Enterprise Controller Introducing User Roles There are three types of user roles in Qulu e Owner user with admin login Unlimited control This user cannot be deleted e Administrator Full control except Change Super Administrator admin settings e Delete or change own role e Viewers Live Viewer Viewer Advanced Viewer Limited control A viewer cannot e Manage users except for changing their own password e See servers and all connected cameras Only the cameras assigned by the administrator are visible Change predefined layouts layouts can be changed but cannot be saved however it is possible to configure and save own layouts based on available resources assigned cameras and local files Ad
137. r Tour on top and check Home 2 Note only one Position or Tour can be active 4 Click Apply or OK when finished To discard changes click Cancel Setting up Recording Schedule To record Camera Recording Schedule must be set up first amp Note It is possible to configure Cameras for Administrators and Viewers with an appropriate permission level Note To record one camera License is required See Obtaining and Activating Qulu Licenses Admin Only Even if recording is not performed immediately the License will still be considered as used The recording schedule specifies the following recording parameters e Recording Type Record Always e Motion Only records only when motion occurs Motion recording may require for the camera to support motion detection e Motion Lo Res Always by default a camera is set to record at low resolution unless motion occurs at which point it switches recording to high resolution automatically High resolution recording requires dual streaming if supported by camera See Dual Stream Recording Specifics RADASS Motion Mask and Motion Sensitivity may need to be configured as well see Setting up Motion Mask and Motion Sensitivity e FPS Quality E Note FPS and Quality recording settings will affect live stream viewing as well For example if 1 FPS and Low Quality are set in the recording schedule Qulu will stream live as per selected settings even if the c
138. re Mode Fullscreen if several monitors are installed the desired one should be chosen or Application Window only Qulu window will be recorded Disable Aero select this option to enhance performance If chosen once Screen Recording is in progress Windows Aero will be turned off Capture Cursor select this checkbox if a mouse cursor needs to be visible during recording Resolution select screen resolution The lower the resolution the higher the performance Encoder Quality select Performance for best performance Select Best for best quality Primary and Secondary device select sound devices to enable audio Audio will get mixed from both devices The best practice is to select master from the sound card as primary and microphone as secondary In this case both sounds from Qulu i e video clips and microphone will be recorded simultaneously 4 Click OK when done or Cancel to discard changes Qulu User Manual 196 Performing Screen Recording To run Screen Recording proceed with one of the following e Open Main Menu and select Start Screen Recording or press Alt R e Click on the icon in the top right corner Screen recording will start in 3 seconds When finished proceed with one of the following e Open Main Menu and select Stop Screen Recording or press Alt R e Click on the icon again in the top right corner IMPORTANT If audio parameters are setup incorrectly Screen Recording will d
139. ring Tour 1 Open Main Menu and go to System Settings 2 Specify the desired delay in seconds in Sequence Cycle Time Screen Recording Windows Only This is an extremely useful feature in Qulu for presentations It is possible to record from several displays with sound select different quality etc Screen can be recorded in the following formats e Video MPEG4 Part 2 e Audio Stereo Lame Audio Codec e Container AVI Q IMPORTANT It is necessary to have a powerful processor and video adapter to do screen recording See recommended configuration in the installation guide Qulu User Manual Setting up Screen Recording To set up Screen Recording 1 Open Main Menu and choose System Settings 2 Go to the Screen Recording tab 3 Configure Screen Recording parameters General Sereen Recorder Notifications Licenses Server Temporary Folder C Users Root AppData Local Temp Capture Mode Fullscreen Screen 2 1920x1080 Primary Application Window Additional Options Disable Aero X Capture Cursor Quality Resolution Quater Native Recording Quality Average Audio Grabbing Primary Device default External Device default Qulu 194 Browse Cancel e Temporary Folder the folder that stores temporary files Flles are stored during recording then are copied to a specified folder to be saved Q IMPORTANT This folder should be accessible and writable e Captu
140. rt Name Bieerview Model Firmware 65135 Vendor ArecontVision Address IP Address 192 168 0 5 Web Page MAC Address 00 1A 07 06 BF 62 P addresses are added to a camera name automatically and are non editable It is possible to deactivate displaying IP addresses in Resource Tree Vista CCTV Qulu User Manual 48 Obtaining Camera s IP MAC Firmware and Model To obtain Camera s IP and MAC open camera settings and go to General General Recording Motion Advanced Name Bereeelview 3135 65135 Vendor ArecontVision Address IP Address 192 168 0 5 W P3 lah ge MAC Address 00 1A 07 06 BF 62 The fields are non editable Note this information is available for Administrators and Viewers with an appropriate permission level It may be useful to go to Camera s web page by clicking on the appropriate hyperlink to check or set up Camera s parameters See Configuring Proprietary Camera Parameters for details It is possible to check if a camera is accessible by pressing the Ping button 49 Qulu User Manual Configuring Audio on Camera Qulu allows to record audio from Cameras if camera has this feature and the microphone is connected to it To set up audio recording for the camera open camera settings and go to General Address IP Address 192 168 0 52 Web Page MAC Address CA 7E DE 83 3F 70 Authentication Login root Password Enable audio To ena
141. rt ticket Collecting Additional Information Required information e Hardware used e Qulu components and drivers versions e External Libraries versions Qulu User Manual 204 To obtain this information open Main Menu and select About or press F1 The following form will appear Qulu Information VMS Demonstration Client version 2 2 0 0 04aebacad0b3 Built for windows x64 with msvc2012u3 Credits VMS Demonstration Client uses the following external libraries Qt v 5 2 1 Copyright c 2012 Nokia Corporation FFMpeg 0 11 4 Copyright c 2000 2012 FFmpeg developers Color Picker v2 6 Qt Solution Copyright c 2009 Nokia Corporation LAME 3 99 0 Copyright c 1998 2012 LAME developers OpenAL 1 1 Copyright c 2000 2006 OpenAL Community SIGAR 1 7 Copyright c 2004 2011 VMware Inc Boost 1 54 Copyright c 2000 2012 Boost developers Bespin style Copyright c 2007 2010 Thomas Luebking GPU Details OpenGL version 4 2 0 Build 10 18 10 3277 OpenGL renderer Intel R HD Graphics 4600 OpenGL vendor Intel OpenGL max texture size 16384 Connected servers Enterprise controller version 2 2 0 5969 at 192 168 0 172 7011 Media Server version 2 2 0 0 at 192 168 0 253 Media Server version 2 2 0 5969 at 192 168 0 172 Copy to Cipboard 205 Qulu User Manual The information on network configuration is also important and should be provided to Support Team in addition to oth
142. s Qulu User Manual 66 To set up Recording Schedule 1 Open Camera Settings and go to Recording General Recording Motion Advanced Enable Recording 0 license s will be used 77 license s are used out of 265 Get More Licenses VAWAWAWAVAWAVAVAVAVAVAVAVAVAZAVE sees AAAA IAAI IAL AVA VAAVAVAVAVAVA AVA CA SG VAVAVAVAVAVAVAVAVAVAVA AAAA AAAA AAAA AA Apply changes before copy schedule IMPORTANT If Media Server and Client are in different time zones the schedile displays Server Time 2 Click Enable Recording Check the number of licenses used If the number is insufficient click Get More Licenses and proceed with activation Click on Display FPS on Grid and Display Quality on Grid to show or hide FPS and quality in grid cells Qulu 67 Qulu User Manual 3 Select Recording Mode e Record Always e Motion Only recording will start if motion occurs To specify a range for motion recording use Record before motion and Record after motion selectors Motion detection must be supported by the camera Software or Hardware e Motion Low Quality Always low quality stream is recorded always and is switched to high quality streaming once in case of any motion To use this recording setting make sure the camera supports dual streaming If not the following will be displayed Dual Streaming and Motion Detection is not available for this camera OK e Do not Record 4 Select Recording Quality 5
143. s 03 04 GECPU v Yc Bp A eore FAR A2100 30 Z gm EAR WNA3100 N30 Z User can perform standard manipulations with Monitoring Item move resize swap duplicate etc see Items on Layouts To stop monitoring remove the corresponding item from Scene Multiple Media Servers can be monitored simultaneously Vista CCTV Cameras and Encoders Management It is extremely easy to configure Cameras in Qulu The following Camera Settings are crucial for the application to function properly e Recording schedule see Setting up Recording Schedule e Authentication the default password has been changed for cameras See Configuring Camera Authentication IMPORTANT Most camera parameters can only be configured by Advanced Viewer permission level is required A basic viewer can access camera configuration but cannot make any changes See the User Management section for more The section describes the following functions related to Cameras e Viewing Full Camera List e Adding Cameras and Encoders e Setting Up Cameras e Setting Same Parameters for Multiple Cameras e Swapping Cameras between Media Servers Admin Only e Deleting Cameras Admin Only 37 Qulu User Manual Viewing Full Camera List All Cameras registered in Qulu are displayed in Resource Tree If may be problematic to find a particular camera when too many Cameras appear in Tree It is possible to use Search to locate Cameras on Scene
144. s motion is detected on To specify 1 Click on Any Camera at the desired row on the Alarm Event Rules form The following form will appear ISDcam 192 168 0 30 ISDcam 192 168 0 58 P13DSM2F1P 36 192 168 0 36 SNC VM630 192 168 0 114 SNT EX101E 192 168 0 22 Street View 192 168 0 5 VS8801 192 168 0 39 Server 192 168 0 207 Server 192 168 0 253 UUUuag 123123123213 192 168 137 1 dwc mptz20x 64 239 139 118 Stardot SC 5407 192 168 0 147 GENERIC_RTSP media us 2 soundreach 5 Stardot SC 5407 192 168 0 147 aii Serna AS iny Camer EE EEEEE 2 Check the cameras to detect motion then click OK Cancel will discard changes To select all Cameras on a specific Server set the flag on it To filter search use the Filter box Filter criterias are the same as search see Search It is possible to Drag n Drop the selected Cameras from Resource Tree onto the Event s advanced settings form O IMPORTANT To detect motion recording must be enabled on Camera Refer to Modifying Recording Schedule for information on how to enable recording If the selected Camera is not being recorded then the corresponding message will be displayed see above If cameras are not specified motion will be detected on all the cameras that support it Qulu Advanced Parameters Schedule see Setting up Schedule for Tracking Events Starts Stops Available only for instant actions Send Mail Show Not
145. s view as accurately as possible First try Auto Calibration then manually adjust the viewing range if needed e Use scrollers to move the circle horizontally or vertically or drag it with a mouse e Use a mouse wheel to resize the circle e Camera s view angle 2 Note It is recommended to keep Camera on Scene to monitor any image changes while adjusting settings 4 Click Apply or OK when finished To discard changes click Cancel Once Camera is established as a fish eye camera de warping can be performed See De warping Fish Eye Cameras for details Qulu 55 Qulu User Manual Setting up PTZ on PTZ and Fish Eye Cameras Qulu provides a smart and intuitive way for setting up PTZ on Cameras in addition to easy controls for PTZ on Fish Eye Cameras and Screenshots see De warping Fish Eye Cameras PTZ on PTZ Cameras can be set by either Administrator or Viewer a corresponding permission level is required see User Management PTZ on Fish Eye Cameras Screenshots is accessible to all users This feature is available for PTZ Cameras if e It is supported by the Camera model Onvif Cameras only e Camera is in Live mode If the requirements are met will display on the corresponding camera item These restrictions do not apply to Fish Eye Cameras and Screenshots The following PTZ modes are available e Simple Zoom only Refer to the following image Use and buttons to zoom in out e Regular Zoom and Po
146. setstecsesteescsssesescsessneceesesetsnscssssneesssessacecsens 136 Resizing Items within SCONG ccccccccsescscsesetsescsetenscsesessescscsesetscsessseeecsssessescseseneceesessseescssseneescsesseasaesees 138 Using Fit IN ViOW sssri iiia aa EE E Ea ER E SA EA EEEE EEE REE EEEN 139 Changing Distance betw een HemS cccccccsessescsessescscsesenscscssenscsssessnscsssesecscsesssecscssssssescassenacaesenenaees 140 Changing Cell Aspect RAtion ccccccscsesesecscsssetscscseenscscseenscscssenecscsessnscsesesenscsessnenscsssesscscassenacaeseaseaees 140 Zoom WINKOW S aienetas idese ardd dadia ieder ea Ahead Andenbeateateua setae aes 141 Locking LAYOULS ccceceeceteteteeeeteeees 142 Working w ith Several Qulu WINdOW S sccccceeseseesesecssseeseeeesecsesecseseesecsesessecessessesssecseseesesesseeeesesaseesaeeaseasas 143 Saving Lay oula tana a ae aanere e areia oaen in pE ra aiaa aeeie e ier E TERE 144 Assigning Layouts to Users Admin Only e eee ssrrresrressrrersnresnnnersnnnnnnnnennnnennnnnnnnnnennnnennnnennnennnnnennnnenn 145 Deleting Layouts Admin Only s ss ese ererersereresennsennennnesnnnronnnrennnrennnreonnnronnnronnnreennnennnnnennnnennnnennnnesnnnnneneene 145 Opening and Closing Saved Layouts MMEM NNNNANA MANMANM NA A N NN A A ENE NN A 146 Backing up and Restoring Qulu Database c cccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 147 Playback in Qulu cicisisccccecccccses cecscececencsnce cans
147. sired picture on Scene 2 Right Click on the image to open Context Menu and select Set as Layout Background Open in New Tab Open in New Window Open Containing Folder Maximize Item Show Info MAU Image Enhancement Remove from Layout FAA f Set as Layout Background N RN Wy Picture Settings jj a Pd is i vy f rey y 14 i yy fj 4 Wya Calibrate PTZ te Get PTZ Position 133 Qulu User Manual To set background for Layout advanced 3 Expand Users to locate the desired Layout in Resource Tree 4 Open Context Menu by clicking on any empty space within Layout and select Layout Settings General Settings Layout is locked Background Browse VIEW Clear Crop to monitor aspect ratio Width 35 cells 45 cells X Keep aspect ratio Opacity 70 Cancel 5 Click Browse and select a desired image file to set as background 6 Configure additional parameters e Crop to monitor aspect ratio if selected then aspect ratio of the image will be adjusted according to the monitor For instance if monitor resolution is 1920x1080 16 9 and image resolution is 1920x1200 16 10 then the image will be cropped from both top and bottom e Width and Height image dimensions within cells For instance it is possible to place twenty items ona 5x4 layout The greater the dimensions the lesser the cells are e Opacity of the image in percents Click OK when finishe
148. system settings See Notifications for more details 95 Qulu User Manual Media Servers Conflict Occurs if anew Media Server is connected to another Enterprise Controller on the same network and pulls data from same Cameras In this case some Cameras may drop offline because they may not provide several streams simultaneously This results in Camera Disconnection Malfunction Event Basic Parameters None Advanced Parameters Schedule see Setting up Schedule for Tracking Events Why Event may work incorrectly Notifications for this type of Event is hidden in system settings See Notifications for more details EC Connection Lost Occurs if connection to Enterprise Controller is lost for whatever reason network issue or EC is down In this case the connection icon in the top right corner becomes red and Notification is displayed If User clicks on the notification then login dialog will automatically open See Connecting to Enterprise Controller and Working Offline This notification will hide automatically as soon as the connection is restored Why Event may work incorrectly Notifications for this type of Event is hidden in system settings See Notifications for more details Licenses are not Configured Occurs if no Licenses are activated In this case Notification is displayed In this case it is not possible to record Cameras and view Analog Cameras If User clicks on the notification then license
149. t be activated Current Panic Recording status can be viewed e in Recording Schedule see Modifying Recording Schedule jn server s settings see Obtaining and Configuring Media Server s Additional Settings Admin Only Basic Parameters None Advanced Parameters None May be caused by Motion on Camera Input Signal on Camera Why Action may work incorrectly Event is not configured properly See Event description for details Qulu User Manual 111 Trigger Camera Output It is possible to generate output via two different methods e Output generates output on Camera s while Event occurs and stops when Event ends e Camera output for 30 seconds generates output on Camera s when Event occurs and stops output in 30 seconds Basic Parameters Camera s output is triggered on To specify 1 Click on Select at least one camera in the desired row on the Alarm Event Rules form The following form will appear WS Select cameras Server 192 168 0 172 3105 192 168 0 80 dwc mpa20m 192 168 0 31 setback ined VE HI9712_51 ae MPA 168 0 hs0130LR01 DWC MPA20M 192 168 0 93 IPCLRO1 192 168 0 7 VS8801 192 168 0 39 DWC MPA20M 192 168 0 93 GUUUuay Server 192 168 0 207 Server 192 168 0 253 wy dwc mptz20x 64 239 139 118 While Motion on Camera wy lt Any Camera gt Camere output X Select at least one camera 2 Check the cameras to trigger output then click OK Cancel will disc
150. tain additional information by hovering over the notification with a mouse cursor The information will appear on the left 5 te BOE ii etwork Issue at AXISM1031W ridin BB it Network LL 192 168 1 155 el vale 2 S an 34 Camera IP Conflict at Server 192 168 1 149 r E L w ai maf Input on AXISM1031W ee _ _ Rm 192 168 1 155 Event Input Signal on Camera Media Server Server Source AXISM1031W 192 168 1 155 192 168 1 149 Failure First occurence 22 59 39 on Tue Aug 6 2013 4 times total Media Serve Ie Input port 01 192 168 1 e Motion Detection and Input Signals the frame from Camera the Event occurred at and additional information Click on the notification or additional information to open Camera to view its archive for event specifics e Network Issue on Camera the last frame received from Camera and additional information Click on the notification or additional information to open Camera Settings e Issues related to System Messages additional information Click on the notification to go to the appropriate dialog When clicking on notification or detailed information the corresponding action will be performed e Motion or Input on Camera Camera will be opened in a new Tab Camera IP Conflict Camera s Web Page will be opened in a browser Camera Network Issue Camera s Settings form will be opened Media Server Failure or Storage Issue Server Settings form will be open
151. the following cannot be performed e Adding or Removing items e Change Background e Moving and Swapping Items within Scene e Resizing Items within Scene e Deleting Layouts To lock Layout 1 Open Context Menu click on any empty space wtihin Layout and select Layout Settings 2 Check Layout is locked General Settings Layout is locked k Background Browse lt No image gt Cancel 3 Click Apply or OK when finished To discard changes click Cancel Qulu 143 Qulu User Manual Working with Several Qulu Windows It is possible to set up Layouts on multiple Qulu windows in a multi monitor environment IMPORTANT This feature is not supported on Mac OS To open anew window click on Main Menu gt New gt Window or press Ctrl N Also selected Items may be opened in a new window 1 Select desired Items in Resource Tree or on Scene Multi Selection can be applied see Selecting Items 2 Invoke Context Menu and select Open in New Window Open in New Tab FUSIEN Open in New Window 5105DN 192 Check Camera Issues Camera Settings Finally it is possible to drag Items from one window to another only Administrators can drag Items to predefined Layouts 1 Select desired Items in Resource Tree or on Scene Multi Selection can be applied see Selecting Items 2 Hold Ctrl and Drag selected Items to a new window Qulu User Manual 144 Saving Layouts To reta
152. tically indexes local media folders in order to find and display local files in Resource Tree By default the current user s video folder C Users SUser Videos is configured as media folder To configure unlimited number of media folders 1 Open Main Menu and choose System Settings 2 Go to General General Main Media Folder C Users Root Videos Media Browse Extra Media Folders D video test 3 If needed to change Main Media Folder click Browse and choose the desired path Qulu User Manual 166 4 Configure Extra Media Folders To add extra media folder click Add and choose the desired path Users Root gt ec2 BB l My Computer Name Size Type Date Modified F Root RR music Fi der 11 07 25 16 FR Pictures Fil der 31 08 25 55 B pip Fil der 14 11 42 40 r Saved Games Fil der 11 07 25 16 WB Searches Fil der 11 07 25 16 r Videos Fil der 29 10 47 26 Directory Videos Choose k Files of type Cancel Itis possible to perform standard files and folders operations in this form similar to Windows Explorer To delete an extra media folder select the folder from the list and click Remove 5 Click OK when finished or Cancel to discard changes As soon as media folders are configured Qulu should be restarted Then files from the specified media folders will be visible in Resources Tree under the Local node It is possible to place such resources in Layouts Search is
153. uence of PTZ Positions It may be useful to move from one position to another automatically in a cycle to observe large locations by a single Camera The following parameters can be configured for PTZ Tours e Positions Tour can contain an unlimited number of PTZ Positions e Stay Time the duration of time for Camera to stay on PTZ Positions e Speed the speed of Camera moving between PTZ Positions 61 Qulu User Manual To configure PTZ Tours 1 Open Context Menu and select PTZ gt Manage The following window will appear ACTi B56 d oasi x WS Manage PTZ for ACTi B56 192 168 0 56 Hotkey Home Details Saved position 1 None No tour selected Cancel 2 Move the form aside so that the item and its PTZ controls are fully accessible as shown at the picture above 3 Make sure the list of positions contains a minimum of two positions 4 Click Create Tour A new item will appear in the bottom section Save Current Position B Go To Position sfa Create Tour Name Hotkey Home Details Positions Door None Saved position 1 None Tours Position Stay Time Vista CCTV Qulu User Manual 62 5 Select PTZ Positions to include in Tour e To add Position click on button e To change click on the desired Position and select another one Position Stay Time Speed Door 5 seconds Normal Door Saved position 1 e To change the order of Positions select desired Position and us
154. ule for Tracking Events Why Event may work incorrectly Notifications for this type of Event is hidden in system settings See Notifications for more details 93 Qulu User Manual Input Signal on Camera Occurs if input signal is detected on Camera s Qulu may detect input signals on the following cameras e ONVIF compliant input support via ONVIF may vary from camera to camera e Axis Basic Parameters Camera s the input signal is detected on To specify 1 Click on Any Camera at the desired row on the Alarm Event Rules form The following form will appear wm erver 192 168 0 172 ACTi 856 192 168 0 56 ACTHKCM5211 192 168 0 101 a La E ACTHKCM8111 192 168 0 47 ACTi KCM5211 192 168 0 101 ACT TCM3511 192 168 0 170 AXISP1344 192 168 0 92 AXISQ7404Channell 192 168 0 41 Tartsa wv Pad Pad eee ag ad Fod Fod Pad a v Ped varem ad Pad e wv Pad nv Pad a wv Cancel Note Cameras that do not support input are highlighted in red 2 Check the cameras to detect input then click OK Cancel will discard changes To select all Cameras on a specific Server click on the check box To filter search use the Filter box Filter criteria are the same as search see Search It is possible to Drag n Drop the selected Cameras from Resource Tree onto the Event s advanced settings form O IMPORTANT To detect input signals input must be supported on Camera If the selected Camera do
155. urther notifications check Don t notify again about this update If the notifications have been disabled itis possible to check for update manually To do so open Main Menu and click on Check for Updates Troubleshooting and Contacting Support The following issues can be resolved manually e if Camera is not working properly a user should always diagnose it See Diagnosing Offline Cameras for more information e If archive is lost Qulu will restore it See Restoring Broken Archive for details To contact support use the following link support vista cctv com When posting an issue it is necessary to describe the problem as detailed as possible It is useful to provide additional information such as log files network configuration etc If possible please provide administrator login credentials as well To expedite investigation it s best to Provide Remote Access If remote access cannot be provided for security reasons the following steps should be taken in creating a support ticket e Recording Issue e Collecting Logs Collecting Additional Information 199 Qulu User Manual Diagnosing Offline Cameras Sometimes cameras are displayed in Resource Tree but are marked with a cod sign When opening such camera it will display NO SIGNAL Qulu will then prompt the user to perform more thorough diagnostics IMPORTANT Run diagnostics prior to contacting support Diagnostics can be invoked by pressing on
156. ve re synchronization routine ATTENTION Your hard disk usage will be increased during re synchronization process Depending on the total size of archive it can take several hours This process is only necessary if your archive folders have been moved renamed or replaced You can cancel rebuild operation at any moment without loosing data Continue GD o Restoration can be canceled in any moment If the window is closed the restoration will continue running in the background The system can continue recording while the archive is being restored Qulu Providing Remote Access The best possible way to help investigate an issue is to provide remote access via one of the following applications e Team Viewer http www teamviewer com Citrix GoTo Meeting https www citrix com products gotomeeting overview html VNC RealVNC https www realvnc com TightVNC http www tightvnc com UltraVNC http www uvnc com e RDP Windows Remote Desktop Requires Public IP For Linux Mac it is possible to open SSH access Requires Public IP Finally Public IP is necessary for the following investigations e Ability to connect remotely to the system and debug issue on the client side EC should be accessible via Internet e Camera issues investigations For this purpose Camera should be accessible via Internet by Public IP Recording Issue If it is not possible to provide remote access for security reasons a sup
157. ver v1 6 at 10 0 2 238 Please upgrade all components to the lat OK It is recommended to have the same version installed on all system components Qulu User Manual 6 Connecting to Enterprise Controller and Working Offline In order to gain access to Media Server and Cameras a user must be connected to Enterprise Controller EC The connection to Enterprise Controller can be established by pressing the Connect button Wor or via Main Menu gt Connect to Another Server The current connection status is indicated by the color of the Connect button connected disconnected The connection dialog is displayed as follows I connect to Enterprise Controller qulu Connect to Enterprise Controller Last used connection Delete Connection options Host localhost Port 7011 Login admin ses Password Auto Login Qulu 7 Qulu User Manual Qulu provides a powerful mechanism that can auto discover Enterprise Controllers in local network The easiest way to connect to ECis to use one of the auto discovered EC To use predefined connections click on the drop down list By default Last Used Connection is recommended Connect to Enterprise Controller admin at localhost h Last used connection Saved Sessions admin at localhost Port 7001 Auto Discovered ECs 127 0 0 1 7001 10 1 5 110 7001 Auto Login Note the computer EC is installed on may have several network inter
158. wing area This particular type of lens warps a picture and a de warping algorithm must be enabled to display the picture correctly 2 Note It is possible to configure Cameras for Administrators and Viewers with an appropriate permission level Qulu 53 Qulu User Manual In order for Qulu to distinguish cameras with fish eye lens the following configuration must be performed 1 Open Camera Settings and go to General 2 Check This is a fish eye lens camera to activate the Dewarping tab General Recording Motion Dewarping Advanced Expert Name VIVOTEK FE8172V Model FE8172V Firmware FE8172 VVTK 0102b Address IP Address http 12 218 213 13 80 onvif device_service Web Page MAC Address 00 02 D1 1C 6C 14 Authentication Login root Password HEKKEREHEEEE Enable audio X This is a fish eye lens camera Open in New Tab Camera Diagnostics Camera Rules Vista CCTV Qulu User Manual 54 3 Go to the Dewarping tab to select the following parameters General Recording Motion Advanced Expert Vertical mount camera on the ceiling Horizontal mount camera on the wall Vertical mount camera on the floor Camera view angle correction Calibration Auto Calibration Camera Diagnostics Camera Rules Cancel e Camera s orientation type of de warping algorithms based on orientation e Calibration to avoid de warping artifacts it is important to position the calibration circle within the Camera

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