"user manual"
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1. friendlyway luminum friendlyway Intelligent solutions for friendly communication State 08 2006 friendlyway intelligent solutions for friendly communication www friendlyway com Illuminated panel LCD display bottom plat Wea MEE OGU CHOI Pomme nED EEE ES EE aa E a A E AE E a 4 1 1 Description of the product uu 2u200020000n an00nnnnnunnnnnnnnnnnnnnnnnnnnnnannunnnnnennnn 4 1 2 On the structure and content of this manual 4 2 Important InTOF ial OT cic cose dne connu cn cos na anne 5 2 1 Warnings safety measures and ergonomics 5 2 2 Information on care and upkeep eere renes eren eene 6 2 3 1 FanSPOFIAaUON mc B 6 3 Mounting and requirements for the surrounding area 7 3 1 Requirements for the surrounding area eeesse 7 3 2 T Tlri cc nlimeeee M 7 9 3 MOUHLNG e 8 4 Connecting the unit and placing it in service 9 4 1 Connecting terminal to the power supply esuss 9 4 2 Connecting to the network and ISDN modem 9 4 3 Placing th2. Follow the instructions and information in these operating instructions if you open the device Install only system add ons that comply with the requirements and specifications for safety electro magnetic compatibility and telecommunications terminal device equipment Installing other add ons may violate these requirements and specifications or may damage the system You can obtain information about which system add ons are permissible for installation from your sales center or from our service department You can obtain information about which system add ons are permissible for installation from your sales center or from our service department e f you install or replace system add ons that cause defects to the device the warranty is voided The weight of the device is ca 70 kg depending on the configuration To obtain sufficient stability it is required that the terminal is screwed to the floor with mounting bolts on special openings in the bottom plate e f the unit keeps displaying the same pattern for a long period of time the image may be stuck to the screen To avoid image sticking it is recommended to use alternating or animated images or a screensaver Please see also the display manufacturer s directions Keep this information on hand along with all of the documentation together with the unit If you transfer the unit to a third party please transfer all of the documentation along with it Data lines to peripheral devic
3. Sod N LOW WOOZ SOd IV LNOZISOH 40103 NOILISOd ovn SANIN did INgINIFOA HLA OSG SOd Iv2lL33 3ZIS did 3QO0M did TAT 142v 18 3 3NO1HS3 3 HOLANI YS SNH I1SvVHLNO2 ssJNLHOldB 42012 dsvHd Lsn aY OLI ONIS TOv Tg LNOZIMOH TOv WOLLd3 Wed TOLLH3A NOOZ Nvd TVLNOZIHOH NOOZ WNOOZ ang H3339 034 3n v3dW3l od2 NOLL238302 VRID gous IN3HOdMOS 0305 JIIlBEOdWO Ale wor SANIA NIYA 11 5 2 2 Window Structure OSD Start Menu The main menu consists of the main input symbol the PIP symbol the OSD setting symbol and factory autoreset symbol By choosing one and pressing Enter the submenus will be displayed Main menu This menu is used to control the functions associated with the main input of choice The main display consists of the following submenus Display Image Position Color PIP Control and Input Select OSD control menu e P Vertical This slider moves the OSD left right across the screen Horizontal This slider moves the OSD up down across the screen Blend This slider sets the amount of blending of OSD into the background Time out This slider sets the time in seconds in which the inactive OSD will shut itself down OSD Zoom Enables and disables zooming into the OSD Factory Reset By selecting Yes and pressing Enter the user can reload the factory setti
4. PC In Op ration u a os vsu cose susce nu ceuae Tue cee 5p saevus usns cucuu unen E aos a eruu s 9 5 Display settings T 10 5 1 OSD control buttons and their functions sess 10 5 2 OG ISI ANAA 11 6 Variants and accessories eeeeeeee eee esee seen e nnne n nana nnn 15 7 Troubleshooting B Een 15 8 LECHNICAL SDeCIIICOHDTIS ocescdisudesasesudesus e uudecusc iude ses ern es uad iun se onda deas esu dusns 16 SEIT Um 18 10 Declaration of conformity eee eee eee esee 20 1 Introduction 1 1 Description of the product The friendlyway luminum is an interactive communication terminal for use in enclosed areas Along with a basic model many variants for special application purposes are available as well as comprehensive accessories Please read this manual carefully before placing your terminal in service to avoid improper operation Be especially sure to read chapter Warnings safety measures and ergonomics This will help to prevent possible damage to the unit and injury to persons due to improper handling Subject to technical changes 1 2 On the structure and content of this manual The subject matter of this manual is the friendlyway luminum in its basic model equipped with a multimedia PC and LCD display If you need some information to special facili
5. control buttons and their functions POWER Switch power On Off RESET Reset to the last saved state The four buttons of the OSD control can either be used to navigate within the OSD or to access various functions directly The following two tables give you an overview about the functionality Functionality while OSD is closed MENU Enter the OSD main menu p l Sequence is RGB DVI CVBS S SEPEGT Switch the Input port Video Component Video RGB CS A Decrease brightness B Increase brightness Ze TE while OSD is open o Key O Leave submenu Select color Select previous menu item In main menu or in submenu Move picture to the left In H Position submenu Move picture up In V Position submenu Decrease slider value slider value Toggle On Off Dectease sider value ___ Select next menu item Move picture to the right In H Position submenu Move picture down In V Position submenu Increase Increaseslider value value Increase slider value o Toggle On Off BEEN UOsessW 10 5 2 On Screen OSD 5 2 1 Hierarchical Overview for the VGA Mode 13834 AJO12v4 Nvd TOLLYSA WOOZ Nvd WINOZIHOH WOOZ ane NIIH 034 SYNLYS3dNEL 40709 HOlLOJ3HJO2 TAAS Bes ILN3HOgFO2 Jos ALISOdNOD IAG WDA AOO qao 100 3WL ONS18 SOd IWLNOZIHOH Then SOd 12lLB 3A S IOJLNO2 QsO T3 3132718 JN L HSJ d NOLL Vn vs SNH LsVal Noo
6. 0 C No sources of warmth or heat direct sunlight heater in the immediate vicinity no direct effects of heat No high relative humidity The machine must only be operated under the environmental conditions listed above a Please take this into consideration when selecting a place to set up the device 3 2 Terminal assembling Illuminated panel with 4 counter sunk screws M6x20 at the bottom Place the stand on 4 stud bolts of the bottom plate and mount it with 4 screw nuts M8 and 4 spring rings Mount the terminal on the stand so that the stud bolts fall into the designated openings and screw it with 8 screw nuts M8 from the back 3 3 Mounting To prevent the terminal breakdown due to external impact counterpressure vandalism etc the terminal must be screwed to the floor On the bottom plate there is an opening for the mounting bolt To mount the terminal to the floor 1 Make the corresponding drill hole in the floor 2 Install the terminal on the desired place 3 Screw the bottom plate to the floor mounting hole 4 Connecting the unit and placing it in service On the back side of the device there is a PC cap screwed to the cover with two bolts By unscrewing the both bolts and replacing the cap you can get free access to PC ports interfaces LAN ISDN Modem etc Cables are lead through a gap between the cap and the cover j Lay the connection cable so that no one can walk on it or trip over i
7. ated condensation may occur Wait until the unit has reached the temperature of the room and is completely dry before putting it in operation Make sure that the local power supply does not exceed or fall short of the nominal voltage range Check the adjusted nominal voltage of the unit see Connecting terminal to the power supply and see the identification plate A safety tested power line in compliance with the requirements of the country where it is being used is required for this device The device can only be connected to a grounded protected contact socket Make sure that the socket of the device or the protected contact socket of the facility installation is freely accessible Lay the lines so that they do not create any hazards danger of tripping and so that they cannot be damaged Read chapter Connecting the unit and placing it in service of these operating instruction on connecting the device Repairs on the device may only be performed by authorized specialists Unauthorized opening or improper repairs may result in considerable hazard for the user electric shock danger of fire Proper operation of the device as per IEC 950 EN60950 is only ensured if the housing is fully assembled and the rear side covers for installation locations are in place electric shock cooling fire protection radio interference Before opening the device the device must be disconnected from the power supply by removing the power plug
8. es must be equipped with adequate shielding f your device is equipped with a DVD ROM drive the following applies The DVD ROM drive contains a light emitting diode LED classification in accordance with IEC 825 1 1993 LASER CLASS 1 You Will find additional safety information in the respective manuals for PC and other accessories or installation devices if ordered in addition 2 2 Information on care and upkeep Housing ALUMINIUM VERSION Do not clean with sharp objects for example metal sponge or similar cleaning objects Clean only with a damp cloth and gentle cleaning agents Do not directly spray cleanser onto the unit Be careful with such optional devices as loudspeaker camera and card reader Screen Clean with standard window cleansers To prevent exposure to moisture do not directly spray cleanser onto the device Instead of this wipe off the screen with a moist cloth 2 3 Transportation Transport your friendlyway luminum in the original package only or in other special transportation boxes There are two options reusable sturdy shipping container ground transportation reusable extremely sturdy flight case air transportation 3 Mounting and requirements for the surrounding area 3 1 Requirements for the surrounding area Your friendlyway classic was specially developed for use in enclosed areas and has specific requirements for the surrounding area Permissible ambient temperature 15 3
9. med at specific application purpose Additionally you can obtain extra accessories and combine them within the constructional possibilities The device is configured at the factory after the order and no later upgrade of the terminal can be performed as a rule If you have questions regarding the operation and maintenance of optional devices as well as special accessories please refer to the respective manuals You can acquire it in the attached list of Variants and accessories T Troubleshooting An up to date and comprehensive database of potential problems and their solutions can be found at our home page at the following website www customers friendlyway com Certain hints on troubleshooting and problem solving are also available in the corresponding manuals for components and accessories 15 A 8 Technical specifications Dimensions Weight Housing Ambient temperature Standard equipment Please see the drawings below 70 kg depending on the configuration Anodized aluminum permissible in the range 15 C 30 C 40 LCD display 2 built in loudspeakers PC Pentium M 1 1 GHz 512 MB RAM Windows XP Professional FRONT VIEW SIDE VIEW 2505 TAS 16 BOTTOM VIEW A 30 d u u d o BD zur E ni Befestigung im Boden amm T k uu 450 Subject to technical changes enhancements and errors The weight and dimensions given are approximate values 17 9 Warranty We offer a guaran
10. ngs All settings previously set by the user will be lost 13 5 2 3 Remote OSD Control The RGB Video Converter Board used in the terminal can also be controlled by a remote computer through a serial port with an RS232 cable connection All OSD functions can be used this way with the additional feature of creating and saving multiple personal settings p E I Remote OSD Control II DER Ii Remote OSD Control II EDER Main Display Image Position Color Misc Main Display Image Fosition Color Misc Connection ta Board Show USD of m Brightness CAREN Tuer Main Left 100 C PIP Right Contrast Di t bru Select display jou Picture In Picture Mode Hue 7 f OFF Sirge Picture And Picture DLLLLLLSBC 0 t TEM Display PIP Display Saturation AGE AGE ee _ 50 BI BI Flesh Tone S Video Composite Widen S Video C nf C Weak Soft Strong Lurmpusile Widen plack ever L FE g ie Component Video t Component Video L3 CC Rab Ls Rab Cs Factory Reset Info Info Composite Video at main display 720x258 mS0 0Hz RGB at main display 1260x1024 60 0Hz DVT at PIP display 640x480 m59 9Hz DVT at PIP display 640x480 im53 3Hz 14 6 Variants and accessories Your friendlyway luminum terminal is offered as a basic model and in several variants These variants differ in basic configuration of hardware and software ai
11. t 4 1 Connecting terminal to the power supply You should only operate the device from a grounded alternating current socket for a 220 240 V 50 Hz power supply Connection Connect the device to the power supply with the power connection cord The device is ready for operation 4 2 Connecting to the network and ISDN modem The network and ISDN modem connection requires a trained staff that is also capable of making the required communication settings 4 3 Placing the PC in operation The PC is located under the PC cap that is screwed to the back panel with two bolts Unscrew the both bolts and replace the cap to get access to the ports The system is preinstalled and the device is started with the ordered accessory units 5 Display settings The terminals are preconfigured so that there is no need to set up anything under the normal conditions If you want to change some display settings enter the On Screen Display OSD that is called and controlled with buttons on the back panel OSD embraces all display settings and you can easily reach any function that must be set up SELECT IJ POWER RESET To avoid screen burn effects image sticking a screensaver or an image that moves across the E whole display must be obligatory displayed To reach optimal quality and position of the picture autoadjustment should be performed To ease the setup on the OSD menu the timeout parameter can be set to maximum 5 1 OSD
12. tage regulation EN 55 022 April 1998 EN 50 082 2 February 1996 EN 61000 4 2 1995 A1 1998 EN 61000 4 3 1996 A1 1998 ENV 50204 1995 EN 61000 4 4 1995 EN 61000 4 5 1995 EN 61000 4 6 1996 EN 61000 4 11 1994 EN 60950 1992 A1 1993 A2 1993 A3 1995 A4 1997 A11 1997 Munich August 21 2000 Legally binding signature of the distributor 20 Feringastr 9 D 85774 M nchen Unterf hring Tel 49 0 89 95 97 91 340 Fax 49 0 89 95 97 91 40 e mail info friendlyway com http iwww friendlyway com Service Hotline Tel 0800 374 36 35 Tel 49 0 89 95 97 91 500 e mail support friendlyway com friendlyway Intelligent solutions for friendly communication
13. tee on all systems for a period of 12 months During this time friendlyway customer support is available to you daily from 9 a m till 5 p m We will be happy to assist you with any questions and problems You can reach us on our hotline at 1 800 374 36 35 only in Germany or at 49 0 89 95 97 91 500 or by e mail at Support friendlyway com We offer telephone support for troubleshooting and error correction Repairs take place in our facility If you require on site assistance travel costs will be billed according to the distance involved 18 NOTES 19 10 Declaration of conformity CE Declaration regarding conformity This declaration applies to the products designated below Product Terminal Device type Multimedia representational Internet terminal Model luminum This is to confirm that the products comply with the essential protection requirements stipulated in the regulations of the Council for adjustment of legal requirements of member states regarding electro magnetic compatibility 89 336 EEC as modified by 91 263 EEC 92 31 EEC 93 68 EEC as well as 93 97 EEC and the low voltage regulation 73 23 EEC as modified by 93 68 EEC This declaration is submitted by friendlyway AG Feringastr 9 85774 Munchen Unterfohring The relevant tests were performed at accredited testing laboratories The following standards were used to evaluate the products in terms of electro magnetic compatibility and in terms of the low vol
14. ties of separate device variants or to other accessories please refer to respective documentation This document describes how to set up and start up your terminal what settings are available on the monitor and how to conduct routine maintenance For operation and maintenance of the welcome no specific knowledge computing electronics etc is required Otherwise it is explicitly indicated in the manual j Danger of electric shock Before you disassemble Warning intended to prevent injury to e gt the PC turn the terminal off and pull the power cord persons or damage to property Se Service and upgrade tasks on the PC may only be Useful information performed by trained professional staff members Connect the device to the power supply with the Individual instruction power connection cord The device is ready for operation Make the corresponding drill hole in the floor Step by step instructions Install the terminal on the desired place Screw the bottom plate to the floor p Ie es 2 Important information 2 1 Warnings safety measures and ergonomics When setting up the unit and before placing it in service please make note of the information in chapter Mounting and requirements for the surrounding area Transport the unit only in its original packaging or in a suitable packaging that ensures it is protected against bumps and impact e f the unit is brought from a cold environment into the room where it will be oper
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