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Medi-Link Installation Manual v1.1

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1. esae esae 29 7 3 BRITISH DTMF UNIVERSAL REPORT ING eee ee ee ee eee ne eee tono sese eetnan 30 8 REMOTE AUXILARY OUTPUTS CONTROL ee eeeee eee 31 9 OPERATION EA Fe V uasa a Erg Ca osea oa 32 9 1 NORMAL DISARM MODE cccccccccccscscscccccccccccccccccscccsccccccccccesesecesccesesesesesesesesesees 32 92 ARM aenea neas cadeau sara ea se caeca estes esas ced ossis e Pee redeo eR Ese dean 32 9 3 HOME MODE NOTE CONTACT ID VERSION ONLY eee 32 10 VOICE ANNUNCUATOR V pav ea rre sea Re 33 10 1 HANDS FREE PHONE OPERATION ccscscscscscscscscscscscscscscscscscscscscscscscscesens 33 10 2 AUTO ANSWER AND REMOTE VOICE CONTROL e eene eene eene 33 ANS WER perm Eire Plots 33 10 2 2 REMOTE VOICE CONTROD 33 10 3 VOICE ONLY REPORTS PHONE NO 5 AND NO 6 MOBILE ee eeee eee eren 34 10 4 BRITISH DTMF UNIVERSAL MODE VERSION 34 11 SETTING THE
2. 34 12 SPECIAL FUNCTI NN exec e7atu uae 0o qa ead dena und ausu d ea d Ma 35 12 1 MAINS FE AIL ees eios eceeec eco es eses co eco eae oer ae esta eee caches eve s coe eo ede pests R se eu duc heb Roa 35 12 2 PILL REMINDER OVER DUE TIMER ecce eere ee eee 35 12 3 SYSTEM AWAYMQOBDDBE e petesi se Pest ee pesa deoa ee seu a ease paces coe Peste pe sosistas ossos Peekode 35 12 4 SYSTEM CALL REMINDER eee eee eene ente eese eese esee eee ee eee ee eese eese eese ee eese eese 35 13 UP DOWNLOAD PROGRAMM INQG ee ee eere eerte tete eese sees eese sse sa 36 13 1 PROGRAMMING VIA DB9 PROGRAMMING LEAD USING DIRECT CONNECT 36 13 2 PROGRAMMING VIA MODEM PHONE LINE USING FAX DEFEAT DIAL 36 14 US TING d 37 14 1 NORMAL 37 14 2 CALL FOR auno oaa Ce e rara reae era ae no pae Dn a ara sane 37 15 DISPLAYS AND WARNINQS eee ee ee eene ettet eee ete ee ette etse ss sssse esee eoe 38 16 SPEC TEICATIONS cines ceevct vae cre dances quc daUe qe eu esee Ea doa eva ep ec E eL NER R RN TR
3. ID Options Unit Pendant No 1 No 8 Detector No 1 No 8 Input No 1 No 4 and 1 Disabled n EVENT STATE Options Disabled Toggle ON for 1 9 minutes Output No 1 3 To Store an option selected press the CANCEL and HELP Buttons at the same time 1 Act Any 3m The Medi Link unit will beep 3 times to acknowledge that the option has been selected 4 Press the CANCEL Button to move to the next Program Option 6 OUTPUTS f Output No 2 Output No 2 to Output No 3 Programming default Disabled 6 OUTPUTS 1 Radio Radio Default Disable all the Outputs No 1 to No 3 and Radio Press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that ALL the Programmed INPUTS has been Disabled Press the CANCEL Button to move to the next Program Option 6 OUTPUTS 1 default Medi Link Installation Manual Rev1 1 5 2 7 Program PREFERENCES Option ADEMCO 1 0 7 PREFERENCES 7 PREFERENCES fj Unit Unit Call Ch 6 7 PREFERENCES Exit Time 7 PREFERENCES fj Entry Time 7 PREFERENCES 1 Pre Alarm 7 PREFERENCES 1 Lockout 7 PREFERENCES 11 Supervision Description 7 PREFERENCES is displayed Press the HELP Button Unit Help Red Button 1 Unit is displayed Press the HELP Button 2 Call Ch 6 is displayed Pressing the HELP Button again to scroll through ADEMCO Version only default C
4. Pressing the HELP RED BUTTON on the Medi Link unit OR Pressing the Large HELP Panic BUTTON on your Pendant for 2 Seconds OR Pressing the Front or Side Lever HELP Panic Button s on your Box Style Pendant for 2 Seconds puri m gna Battery CANCEL A HELP CANCEL SMART LINK f Fader oid 9 anb Medi Link HELP Mains e The HELP RED BUTTON will FLASH rapidly and the Medi Link unit will start beeping This is a Pre Alarm warning while this is sounding you can Cancel the Help alarm by pressing the CANCEL GREEN BUTTON on the Medi Link unit If the CANCEL GREEN BUTTON is not pressed within the pre alarm time 10 seconds then your Medi Link unit will dial your Monitoring Centre using the telephone line NOTE Your Medi Link unit will cut off your telephone for the duration of the call to ensure that there is no interference to the call this will normally take about 15 seconds When your Monitoring Centre has received the Help Call your Medi Link unit will beep 7 times to let you know that the call has been received The HELP RED BUTTON will now FLASH slowly every 4 seconds to indicate that your Medi Link unit has called for Help Medi Link Installation Manual Rev1 1 15 DISPLAYS AND WARNINGS HELP RED BUTTON FLASHING QUICKLY WHILE BEEPING Your Medi Link unit is about to send a Help message to your Monitoring Centre HELP
5. Your Medi Link unit also has a special feature System AwayMode You can use this as a useful feature if you re going away Not going to be home for a period of time To Enable this special feature Press and Hold down the CANCEL Button for 5 Seconds until a beep is heard and System AwayMode is displayed System AwayMode NOTE While this feature System AwayMode is displayed the System Call voice Mon 9 00 Reminder is DISABLED NB There is no Help message sent to your Monitoring Centre when going into this mode as the message is only displayed locally for user interaction and feedback To Disable this special feature Press and Hold down the CANCEL Button for 5 Seconds until System AwayMode disappears Pressing the DAILY CALL Button or any Pendant will also Disable the System AwayMode 12 4 SYSTEM CALL REMINDER Your Medi Link unit also has a System Call Reminder designed to alert you however should you forget to test your Medi Link unit When the System Call Timer is active it will be pre set by your Installer to remind you Voice Prompt Chime Your unit is now due for testing Please activate your unit to notify us all is well If you wish to change the timer to a different interval e g Monday Tuesday Wednesday Thursday Friday Saturday Sunday to Everyday then your Monitoring Centre may be able to change this time over the phone or your Installer can change it for you Medi Link Installation
6. 39 Medi Link Installation Manual Rev1 1 1 INTRODUCTION Your Medi Link unit has been designed to provide you with the freedom and peace of mind in that should you need assistance or HELP it is available to you 24 hour a day with the simple press of a Button The modern design of the Medi Link unit allows it to be installed unobtrusively anywhere and is ready when you need help HELP can be summonsed by pressing a Button on your personal Pendant Neck Chain or Wristwatch which you can wear both inside your home or outside in the garden ready for any emergency giving you the freedom you enjoy for total control at all times The Medi Link unit has been built to the highest of technical standards for the protection of people and property and manufactured to Australian and International quality standards Your Medi Link unit can be supplied with additional fixed or portable Radio Key Pendants which can be worn or placed around the home as needed Please contact your supplier for more information 2 QUICK SETUP GUIDE There are four simple steps to setting up a basic SmartLink Medi Link Unit 1 Connect the Telephone Line to LINE IN underside the Medi Link Unit 2 Supply Power to the Medi Link Unit by Connecting the AC Plug Pack to a Power outlet and connect the Plug to POWER underside the Medi Link Unit Sliding the Battery ON OFF Switch to the ON position underside the Medi Link Unit 3 Whi
7. SMART LINK Tomorrows Technology Today mf Innovative Electronic Solutions 7 SS WWW ness com au CUSTOM 1 M MEDI LINK y i Li z EL Medi Link HELP Main INSTALLATION MANUAL Medi Link Installation Manual Rev1 1 Medi Link New Features amp Benefits SMART LINK Tomorrows Tecbnology Today A division of NESS CORPORATION PTY LTD Inbuilt real time clock amp full calendar Automatic daylight savings amp leap year adjustment Visual time and day clock for client convenience Totally designed and manufactured in Australia Inbuilt ADSL line filters to combat ADSL interference Automatic line balancing circuitry reduces distortion Programmable data timing amp line sensitivity to combat NBN amp Fibre to Node attenuation problems Complete 240 internal event log accessible from any computer local and or remote worldwide Local amp remote programming control from any computer worldwide over telephone or wireless networks Large backlit high intensity LCD Display for full visual description of events Programmable loud sounding ringer on incoming phone calls For hearing impaired Extra large speaker for increased sound clarity and volume with ability to add another remote speaker Six phone numbers with ability to send different alarms through to several call centre locations Programmable voice annunciation Daily weekly monthly yearly etc of Events Daily tasks Medica
8. 310 k To Enable Auxiliary Output No 3 in 3 minutes 363 l Disable Auxiliary Output No 3 in 5 minutes 385 Medi Link Installation Manual Rev1 1 9 OPERATION MODE 9 1 NORMAL DISARM MODE Ademco and British DTMF Versions Press the Medi Link unit CANCEL Green Button to DISARM or the OFF Button on a Radio Key Pendant any programmed Pendant with option SECURITY Speaker beeps 3 times and status display DISARM for 4 seconds NOTE If the option MANUAL TEST Ademco Version only is Enabled then the Medi Link unit CANCEL Green Button send non valid Ademco Manual Test Call NNNN 5555555 7 when pressed Contact ID Version Press OFF Button on a Radio Key Pendant any programmed Pendant with options PANIC DELAY PANIC or DURESS to DISARM Speaker beeps 3 times and status display DISARM for 4 seconds The Medi Link unit will not be Disarmed from HOME Mode if the Medi Link unit is in Voice Report or Hands Free operations First Voice Report and Hands Free operations must be completed and then the Medi Link unit can be Disarmed In Disarmed Mode the CANCEL Green Button will flash once every 4 seconds to indicate the Medi Link unit is functioning normally 9 2 ARM MODE Press ON Button on a Radio Key Pendant any programmed User Key with options SECURITY DELAY PANIC or DURESS to ARM The exit delay time is programmed in as an option EXIT TIME During exit delay time ARMED
9. Battery Backup Part No 142 014 12V 800mAH Sealed Rechargeable Lead Acid Battery Radio Receiver Superheterodyne Sensitivity gt 110dbm a Range 50 to 100 metres open air Subject to environmental conditions Transmitter Type SAWR stabilised Frequency 304 MHz Australia amp New Zealand 315 MHz Singapore USA amp Canada 434 amp 868 MHz UK amp Europe Power Output lt 100 uW or various international compliances Conforming Standards 1509001 2000 International Quality manufacturing Standards 54607 Personal Response Systems AS ACIF 5002 2005 PSTN Interworking Australia PTC200 PSTN Interworking New Zealand AS ACIF 5004 Voice Frequency Performance Australia PSTNI Public Switched Telephone Network Singapore TBR21 Public Switched Telephone Network UK amp Europe AS2201 4 C2 Intruder Alarm Systems Wireless AS4268 Emissions Australia amp New Zealand AS NZSCISPR22 EMC Australia amp New Zealand FCC 47 Part 15 Emissions FCC USA Canada amp Singapore EN301 489 3 Emissions EMC UK amp Europe EN55022 Class EMC EU EN300 220 1 V1 3 1 Radio Device RF Performance UK amp Europe EN60950 Safety Requirements UK amp Europe AS NZS60950 2003 Al Electrical Safety Australia amp New Zealand CE UK Standards TIA EIA IS 968 US FCC Dialler Approvals IC CS 03 Issue 8 Part 1 Canadian Dialler Approvals WARNING For safety reasons only c
10. EVENTS is displayed Press the HELP Button 8 EVENTS Activate 1 Activate 1 Activate is displayed Press the HELP Button 2 Flags DD is displayed Pressing the HELP Button Activate 3 t Flags DD Flags Display is displayed Press the Help again to toggle between Disable and Enable To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been Flags Display selected Press the CANCEL Button to move to the next Program Option Disable 4 Flags Sound is displayed Press the Help again to toggle between Disable and Enable To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been Flags Sound selected 1 Disable 5 Press the CANCEL Button to move to the next Program Option EVENT Flags Display Sound Restore SerialPort m HR P LUN ace Activate D D Help Alarm E E E D E E E 48 Call E E E D E E E 48 Auto Exclude E D E D E D E 48 Auto Exclude Contact ID E 3 i i Trouble E E 0 Trouble Contact ID i E 2 t Low Battery E E E D E E D 48 Mains Fail E E E D E E D 48 Line Fail E E Port Fail E D Pre Alarm E E Entry Delay E Contact ID Exit Delay E E Arm D E Arm Contact ID E E E D E D E 48 Report Fail E E Supervision E E E D E D E 48 Inactivity E E E D E D E 48 Defa
11. PROGRAMMING OPTIONS a eacus pe nha sanc copus dap acu e edo cea aua cena ann 7 5 1 PROGRAMMING MAIN MENU OPTIONS ecce eene eee eren ne ee ee 7 5 2 PROGRAMMING SUB MENU OPTIONNS e eere eee e ee eene ee eene eese etas esee eaae seen 8 52 I PROGRAM CLIENT ACCOUN T tsps Bist i e SEE eee TIR SS 8 5 2 2 PROGRAM PHONE NUMBERS sse nennen 8 5 23 PROGRAM PENDANTS irit edite tetra ede Te ER Rehd sued aeta 9 5 2 4 PROGRAM DETECTORS ette tert trae 11 5 25 PROGRAM ITNPUTS irem Ire tae eb eene elus cea ana dae ae eens 13 5 2 6 PROGRAM Has AE a Awe 13 5 2 7 PROGRAM PREEBERENCGPBS eleme rises 14 5 2 8 PROGRAM EVENTS ade itecto er ee HE GE GU ERE 17 52 9 PROGRAM SYSTEMS Whe d aree abad ero 18 5 210 PROGRAM DAYTLIGHLE ertet etr ERUIT Eam cae ee de UN E ERR 20 5 2 EE PROGRAM TIMER es ete ME aee bre eee Ero ee Lo 20 5 212 PROGRAM REPORTS 5 ioni ue tt avi lege dee o Rises 22 5 2 13 PROGRAM MELODY iie ete etr Ve a Pp de 24 5 214 EXIT PROGRAM ischemia Ee EG MS 24 o SYSTEMCEVEN ES iitcektoesti aet ir Vb quu saps den Eo Mapa Id Rossa o qu soa bea FINA FER DE Ces agi 25 6 1 RADIO PENDANT DETECOR ALARMSS eee ee eene eee 25 6 1 1
12. is displayed Press the HELP Button 2 is displayed Pressing the HELP Button again to scroll through 0 1 2 and 3 To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected Where 0 Enabled only in Program Mode and DTMF Disabled 1 Enabled all the time and DTMF Enabled 2 Enabled only in Program Mode and DTMF Enabled 3 Enabled all the time and DTMF Disabled 3 Press the CANCEL Button to move to the next Program Option RS232 Baud Rate default 9600 1 RS232 Baud is displayed Press the HELP Button 2 9600 is displayed Pressing the HELP Button again to scroll through 9600 19200 38400 57600 115200 and Disable To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected NOTE Set Baud Rate to 115200 when updating the Firmware Bootware 3 Press the CANCEL Button to move to the next Program Option Default Default all the PREFERENCES Programming Options Press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that ALL the Preferences Programming Options has been Defaulted Press the CANCEL Button to move to the next Program Option Medi Link Installation Manual Rev1 1 5 2 8 Program EVENTS Option Description ADEMCO 8 EVENTS 8
13. then the Medi Link unit will default to the previous Product Type and it s Option Programming will be maintained The Medi Link unit will remain in this Mode for only 5 minutes if the code hasn t been entered To enter Product Programming 1 Hold down the CANCEL Green and HELP Red Buttons and Power up the Medi Link unit 2 The Medi Link unit will Chime and then Beep Once while PRODUCT TYPE is displayed to indicate that it is in Product Programming 3 Using the CANCEL Green and HELP Red Buttons a Code may be entered as follows a MEDI LINK ADEMCO Press CANCEL CANCEL CANCEL HELP b MEDI LINK BRITISH DTMF Press HELP HELP CANCEL HELP c MEDI LINK CONTACT ID Press CANCEL HELP CANCEL HELP 4 Press the CANCEL Green and HELP Red Buttons at the same time to acknowledge end of Product Programming The Medi Link unit will Beep Once to indicate that it is now in Options Programming 4 0 PROGRAMMING OPTIONS NOTE If NO Buttons on the Medi Link unit or the Radio Key Pendants have been pressed within 5 minutes the Medi Link unit will revert back to Normal Operation Mode NB A Client Account No and at least one Phone No must be programmed in for the Medi Link unit to Exit Program Mode and enter Normal Operation Mode To enter Options Programming 1 Battery Switch to On and plug in the Mains 2 The Medi Link unit will Chime Beep once and then display the Product Type and Version Number
14. 4 Pressing the HELP Button again to scroll through 0 to 59 Minutes To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 5 For Test Call Time 2 to Test Call Time 4 Repeat Step No 2 to No 4 6 Press the CANCEL Button to move to the next Program Option Pill Reminder default Disable Annunciate Chime This is a personal task reminder from your unit I repeat this is a personal task reminder from your unit 1 Pill Reminder is displayed Press the HELP Button 2 1 Disable is displayed Pressing the HELP Button again to scroll through 1 Monday 1 Tuesday 1 Wednesday 1 Thursday 1 Friday 1 Saturday 1 Sunday and 1 Everyday To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Pressing the HELP Button again to scroll through 0 to 24 Hours To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 4 Pressing the HELP Button again to scroll through 0 to 59 Minutes To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 5 For Test Call Time 2 to Test Call Time 4 Repeat
15. AND REMOTE VOICE CONTROL 10 2 1 AUTO ANSWER When an alarm is sent to the Monitoring Centre the voice circuits are enabled for the amount of minutes programmed in the ANSWER CALL option Any incoming call within this time will be automatically answered The Medi Link unit will then output tones and or annunciate Alarm to indicate the phone has been answered The originator Monitoring Centre of the call back must press the Key on their telephone within 30 seconds of the Medi Link unit answering establishing a 3 minute voice connection between both parties Failure to press the Key will result in the Medi Link unit disconnecting Time can be extended in 3 minute blocks by pressing the Key within 30 seconds after the warning tones every 2 minutes and 30 seconds When a call is terminated the voice circuits are enabled for the time period programmed in the ANSWER CALL so that any incoming call during this time will be automatically answered again Press the CANCEL Green Button on the Medi Link unit or any OFF Button Radio Key Pendants to immediately hang up the call and inhibit any more Auto Answering for that alarm Ademco and British DTMF Versions program option CALL BACK ON CHANNEL 1 8 effect the Ademco Channel For example if C7 is Disabled then call back will not be available on INACTIVITY CALL7 INPUT3 and HELP7 alarms basically any alarm sent on Channel 7 Contact ID Version e I
16. Auto Test Report option is reported when one of the programmed times ie Timers gt Auto Test Call gt has been reached NOTE The Auto Test Call is Eabled Set to Sunday 1 00am However a timer is set to expire depending on the Client Account Number programmed When this expires it will report the Test Call message For example 1 Client Account 0001 Multiply the Client Account Number by 15 seconds which will report on Sunday 01 00 15 am 2 Client Account 0002 Multiply the Client Account Number by 15 seconds which will report on Sunday 01 00 30 am 6 11 PILL REMINDER OVERDUE TIMER The voice message is announced when one of the programmed times ie Timers gt Pill Reminder gt has been reached The message is Chime This is a personal task reminder from your unit I repeat this is a personal task reminder from your unit Flashes the CANCEL Green Button for 5 minutes and displays Pill Reminder You can stop the warning by pressing the CANCEL Green Button NOTE There is no Help message sent to your Monitoring Centre the warning is a reminder for you only If you do not press the CANCEL Green Button the Pill Reminder will stays on the LCD display Timer will de activate and it will not start until the CANCEL Green Button is pressed again Medi Link Installation Manual Rev1 1 7 DIALLER REPORTING 71 ADEMCO HIGH SPEED EXTENDED REPORTING This reporting is used to transmit alarms from a subscriber s sit
17. HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Medi Link Installation Manual Rev1 1 Option 7 PREFERENCES 1 Rings Detected 7 PREFERENCES 1 Country Dial 7 PREFERENCES 1 Remote Access 7 PREFERENCES 1 RS232 Baud 7 PREFERENCES 1 default Description Rings Detected default 2 2 Rings 1 Rings Detected is displayed Press the HELP Button 2 2 1s displayed Pressing the HELP Button again to scroll through 2 3 4 5 6 7 8 and 9 Incoming Rings To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Country Dial default 5 Force DTMF 1 Country Dial is displayed Press the HELP Button 2 S is displayed Pressing the HELP Button again to scroll through 1 Australia 2 New Zealand 3 Singapore USA amp Canada 4 UK amp Europe and 5 Force DTMF To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Remote Access default 1 Enabled all the time amp DTMF Enable 1 Remote Access
18. INACTIVITY ALARM The Medi Link unit has an optional INACTIVITY ALARM 1 200 1 200 Hours and 201 255 1 55 Minutes If the option INACTIVITY TIMER is Enabled then the Inactivity Timer will be reset by the CANCEL Green Button Inactivity Detectors and Dementia Keys reset the Inactivity Timer if the timer has not expired If the CANCEL Green Button is not pressed or no movement is detected or no signals from Dementia Keys for the programmed INACTIVITY TIME the Medi Link unit will produce warning beeps and flash the HELP Red Button PRE ALARM TIME PA 0 60 Seconds before the programmed Inactivity Timer and an alarm is sent to the Monitoring Centre Depending on the program option Ir INACTIVITY RESTORE if Enabled the inactivity will restore when an activity message is received otherwise it will not restore until the CANCEL Green Button is pressed 6 9 SYSTEM CALL AUTO SYSTEM ANNOUNCEMENTS The voice message is announced when one of the programmed times ie Timers gt System Call gt has been reached The message is Chime Your unit is now due for testing Please activate your unit to notify us all is well If the Help Red Button or the Red Button on the Pendant is not pressed the voice message will be repeated additional 3 times 30 seconds apart This will stop either another programmed time is reached or Help Red Button or the Red Button on the Pendant is not pressed 6 10 TEST CALL TIME AUTO TEST CALL The
19. Le MELODY 24 24 EXIT PROGRAM 24 H Medi Link Installation Manual Rev1 1 5 20 PROGRAMMING SUB MENU OPTIONS The Sub Menu Options are displayed for each particular Main Menu Option 5 2 1 Program CLIENT ACCOUNT Option Description ADEMCO 10 Note ADEMCO amp CONTACT ID Versions 4 Digits maximum 1 CLIENT ACCOUNT BRITISH DTMF Version only up to 12 Digits maximum 1 1 CLIENT ACCOUNT is displayed Press the HELP Button Press the HELP Button twice to view programmed Client Account Number Pressing the HELP Button again to step through the digits 0 1 2 3 4 5 6 7 8 9 amp To STORE each digit press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the digit has been programmed Repeat this process until all digits are programmed Note programmed a as the first digit will delete the Client Account No 4 Press the CANCEL Button to move to the next Program Option 5 2 2 Program PHONE NUMBERS NOTE This reporting is used to transmit alarms from a subscriber s site to a Monitoring Centre via the telephone line The Medi Link unit will dial initially 10 times alternating between phone numbers These initial dials are only 5 5 seconds apart if dialling two different numbers and 30 seconds apart if dialling the same number After this another dial will be performed 5 minutes later and then every hour until 20 dials have been re
20. beeps or it will hang up if incorrect or if no DTMF signal is received within 15 seconds 4 The Command line consists of three digits The first digit represents which Auxiliary Outputs No 1 to No 3 to Control The 2nd digit Command is what it is to do and 3rdrd digit is the time related to how long just On or Off DIGIT 1 MAIN UNIT OR OUTPUTS DIGIT 2 COMMAND DIGIT 3 TIME 0 MAIN UNIT 1 EVERYTHING OFF 0 STRAIGHT AWAY 1 Auxiliary Output No 1 3 EVERYTHING ON 1 1 MINUTE 2 Auxiliary Output No 2 5 ON FOR 2 2 MINUTES 3 Auxiliary Output No 3 6 ON IN 7 OFF FOR 8 OFF IN 9 9 MINUTES 5 The Medi Link unit acknowledges the command by responding with one long beep 6 Ifthe same Output is used in more than one command line only the last command will be processed 7 To hang up press the Key Star twice on the telephone FOR EXAMPLE COMMAND LINE a To Arm the Medi Link unit 050 b To Disarm the Medi Link unit 070 c To Enable Auxiliary Output No 1 Straight away 130 d To Disable Auxiliary Output No 1 Straight away 110 e To Enable Auxiliary Output No 2 Straight away 230 f To Disable Auxiliary Output No 2 Straight away 210 g To Enable Auxiliary Output No 2 for 9 minutes 259 h To Disable Auxiliary Output No 2 Straight away 210 i To Enable Auxiliary Output No 3 Straight away 330 j Disable Auxiliary Output No 3 Straight away
21. disconnected and needs to be reconnected 12 2 PILL REMINDER OVER DUE TIMER Your Medi Link unit has an inbuilt Clock and Calendar that is backed up by the system battery and will remain even in the event of a power failure Your Medi Link unit can be programmed to produce regular warning Voice Prompt such as a Medication reminder at a Pill Reminder specific time Mon 9 00 When the Pill Reminder Timer is active it will be pre set by your Installer to provide a warning Voice Prompt Chime This is a personal task reminder from your unit I repeat this is a personal task reminder from your unit flashes the CANCEL GREEN BUTTON for 5 minutes and displays Pill Reminder as a reminder to take your Medication You can stop the warning by pressing the CANCEL GREEN BUTTON NOTE There is no Help message sent to your Monitoring Centre the warning is a reminder for you only If you do not press the CANCEL GREEN BUTTON the Pill Reminder will stays on the LCD display Timer will de activate and it will not re start until the CANCEL GREEN BUTTON is pressed again You can use this as a useful feature if you wish to change the timer to commence at a different time If you wish to change the timer to a different interval e g Monday Tuesday Wednesday Thursday Friday Saturday Sunday to Everyday then your Monitoring Centre may be able to change this time over the phone or your Installer can change it for you 12 3 SYSTEM AWAYMODE
22. gives a long beep on the first transmission and displays Unprogrammed it indicates that the Detectors has already been programmed into the Medi Link unit 3 Press the CANCEL Button to move to the next Program Option or Pressing the HELP Button again to step through Fire Alarm Inactivity Doorbell No 1 Doorbell No 2 Doorbell No 3 and Erase To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected DETECTOR Options Fire Alarm Inactivity Doorbell No 1 Doorbell No 2 Doorbell No 3 Erase 4 DETECTORS 1 Detector No 2 4 DETECTORS 1 Detector No 8 4 DETECTORS 1 default 24 hour Alarm always Active initiates Emergency In active when DISARMED Active when ARMED initiates Emergency Alarms if un active when DISARMED initiates Emergency on Channel 7 only In active when ARMED Sounds the programmed Door Bell tune when in DISARMED Mode acts like a Alarm Detector when in ARMED Mode initiates Emergency Sounds the programmed Door Bell tune when in DISARMED Mode acts like a Alarm Detector when in ARMED Mode initiates Emergency Sounds the programmed Door Bell tune when in DISARMED Mode acts like a Alarm Detector when in ARMED Mode initiates Emergency Remove previously Programmed Detector Detector No 2 Programming To Detector No 8 Programming Default Erases all Pro
23. once every 4 seconds The Medi Link unit will beep 7 times and the Auxiliary Outputs will be Enabled and remain enabled for their individual reset times as confirmation that the Monitoring Centre has received the alarm The Voice Annunciation circuits are Enabled NOTES e Ifthe option CALL Ademco only is Enabled then the PANIC Button will initiate a Help alarm The Medi Link unit will dial the Monitoring Centre straight away The HELP Red Button will flash once every 4 seconds The Medi Link unit will beep 7 times as confirmation that the Monitoring Centre has received the alarm 6 1 1 2 Panic Delay Panic and Security Pendant Alarms Contact ID Version only Press PANIC Button on a programmed Radio Key Pendant to initiate Panic alarm Panic alarm may also be initiated by pressing the HELP Red Button on the Medi Link unit 6 1 1 3 Duress Pendant Alarm Contact ID Version Only Press PANIC Button on a programmed Radio Key Pendant to initiate Duress Silent alarm NOTE A Duress alarm is only reported to the Monitoring Centre The Open Collector Outputs Auxiliary Outputs and HELP Red Button are not activated 6 1 1 4 Dementia Key A Dementia Key will send supervision signals at regular intervals If the Medi Link unit doesn t receive a supervision signal within the programmed interval an Inactivity alarm will occur The Medi Link unit will beep depending on the time selected option PRE ALARM
24. option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Default Default all the DAYLIGHT Programming Options Press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that ALL the DAYLIGHT Programming Options has been Defaulted Press the CANCEL Button to move to the next Program Option 5 2 11 Program TIMERS Option 11 TIMERS 1 System Call System Call 1 1 Disable System Call 1 1 Every 9 15 Description 11 TIMERS is displayed Press the HELP Button System Call default Disable Annunciate Chime Your unit is now due for testing Please activate your unit to notify us all is well 1 System Call is displayed Press the HELP Button 2 1 Disable is displayed Pressing the HELP Button again to scroll through 1 Monday 1 Tuesday 1 Wednesday 1 Thursday 1 Friday 1 Saturday 1 Sunday and 1 Everyday To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Pressing the HELP Button again to scroll through 0 to 24 Hours To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the o
25. will be displayed Speaker will give one beep at the start of exit delay time At the end of exit time the display extinguishes and the speaker gives a single beep to indicate that the Medi Link unit is fully ARMED If the option ARM in the EVENTS Contact ID Version is Enabled then Open Close reports are sent to the Monitoring Centre Tampers will cause the Medi Link unit to Alarm and will be reported to the Control Centre Rapid chirps for during EXIT DELAY TIME indicates a Reed Switch is unsealed 01 D8 will indicate the unsealed Detector Detector Trouble Contact ID Version will be reported if Reed Switch is still unsealed at the end of exit time NOTES e All Detectors in ARM and HOME Mode will alarm when Medi Link unit is in this mode e ARM mode may only be entered if at least one Detector is programmed with an option ALARM HOME or SILENT The Medi Link unit must be in DISARMED mode before entering ARM mode 9 3 HOME MODE Note Contact ID Version Only Press ON Button 2 times on a Radio Key Pendant within 3 seconds to enter HOME mode any programmed Radio Key Pendant with options PANIC DELAY PANIC or DURESS Speaker beeps 5 times and status display shows HOME At the end of exit time the display extinguishes and the speaker gives a single beep to indicate that the Medi Link unit is ARMED The CANCEL Green Button will flash once every 0 5 seconds to indicate the Medi Link unit is in HOME mod
26. ANCEL Button to move to the next Program Option Phone Secondary Start Time default 0 1 Ph Sec Start is displayed Press the HELP Button 2 0 is displayed Pressing the HELP Button again to scroll through 0 to 23 Hours To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Phone Primary Stop Time default 24 1 Ph Sec Stop is displayed Press the HELP Button 2 24 is displayed Pressing the HELP Button again to scroll through 0 to 24 Hours To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Manual Test default Disable 1 Manual Test is displayed Press the HELP Button 2 Disable is displayed Pressing the HELP Button again to toggle between Disable to Enable To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Auto Test Call default Ph Primary 1 Auto Test Call is displayed Press the HELP Button 2 Ph Primary is displayed Pressing the HELP B
27. C power restore message The message is chime Power to your unit has been has been restored Thank If Mains failure persists for more than 3 hours Mains Fail Delay option a Mains Fail will be reported at random within the next hour Extra Mains Fail reports may be reported depending on Mains Fail Repeat option Within the first MAINS FAIL hour a Battery test will be performed When a MAINS FAIL has ceased a Mains Restore is sent to the Monitoring Centre at random within the next 1 hour provided a Mains Fail was reported Ademco and Contact ID Versions System timing is derived from 50 60 Hz on the mains During MAINS FAIL the Medi Link unit derives its timing from the on board crystal 6 5 UNIT LOW BATTERY Battery Low Light Flashing NORMAL DISARM MODE The LOW BATTERY Light will flash when a Low Battery is detected A Low Battery alarm is sent to the Monitoring Centre A Restoral is sent to the Monitoring Centre when a good battery condition is detected ARMED MODE The LOW BATTERY Light will NOT flash when a Low Battery is detected ie Power consumption A Low Battery alarm is sent to the Monitoring Centre A Restoral is sent to the Monitoring Centre when a good battery condition is detected Depending on the programmed option Low Battery Unit on how the Medi Link unit reports to the Monitor Centre Dynamic battery tests are done when Mains Fail is detected when the CANCEL Green Button is pressed or
28. DY default 5 2 14 EXIT PROGRAM Option Description ADEMCO 1 0 14 EXIT PROGRAM displayed Press the HELP Button 14 EXIT PROGRAM NOTE FOR THE MEDI LINK UNIT TO EXIT PROGRAM MODE CLIENT ACCOUNT AND PHONE NUMBER MUST BE PROGRAMMED ENTERED Medi Link Installation Manual Rev1 1 6 SYSTEM EVENTS 6 1 RADIO PENDANT DETECOR ALARMS Alarms turn on the HELP Red Button to maximum brightness and after the reset time the HELP Red Button will turn OFF or back to the soft glow The Auxiliary Outputs OUTPUT NO 1 TO 3 will be Enabled and remain for their individual reset times If this individual reset time is programmed to TOGGLE then the particular Auxiliary Output is latched and will only be Disabled when the alarm has been restored Ademco and British DTMF Versions Press the Medi Link unit CANCEL Green Button or the OFF Button on a Radio Key Pendant any programmed Pendant with options SECURITY to Cancel any alarms and put the Medi Link unit into the DISARM state Auxiliary Outputs and the HELP Red Button will turn OFF if still active The OFF Button Ademco Version Only on a Radio Key Pendant any programmed Pendant with options HELP CALL HELP CALL CALL HELP or RESTORE will only Cancel a Call or Help sent by that transmitter The HELP Red Button will continue to flash when there is any outstanding Call or Help Contact ID Version Press the OFF Bu
29. Detector The Medi Link will sound 1 to 10 beeps depending on signal strength and 100 Pendant is displayed 3 Repeat step No 2 until you re happy with the signal strength 4 Press the CANCEL Button to move to the next Program Option Default Default all the SYSTEMS Programming Options Press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that ALL the SYSTEMS Programming Options has been Defaulted Press the CANCEL Button to move to the next Program Option Medi Link Installation Manual Rev1 1 5 2 10 Program DAYLIGHT Option ADEMCO 1 0 10 DAYLIGHT 10 DAYLIGHT f DLS Begin 10 DAYLIGHT fj DLS End 10 DAYLIGHT 1 default Description 10 DAYLIGHT is displayed Press the HELP Button DLS Begin default 1st Sun Oct 1 DLS Begin is displayed Press the HELP Button 2 1st Sun Oct is displayed Pressing the HELP Button again to scroll through Disable Fixed 1 279 34 4 and Last To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option DLS End default 1st Sun Apr 1 DLS End is displayed Press the HELP Button 2 Ist Sun Apr is displayed Pressing the HELP Button again to scroll through 2 319 4 Last Disable and Fixed To Store an
30. Help Where PANIC Call ON Call OFF Call Call Where PANIC Emergency Emergency OFF Restores Help Call Where PANIC Emergency Call OFF Restores Call Help Where PANIC Call ON Emergency OFF Restores Security Where PANIC Call ON Arm OFF Disarm Restores 1 Button Pendant where PANIC Initiates Call or if rings are detected will answer the QUEE incoming Phone Call Dementia 1 Button Blue Pendant initiates Call on inactivity Door Bell No 1 Door Bell No 2 Door Bell No 3 Erase 3 PENDANTS f Pendant No 2 3 PENDANTS 11 Pendant No 8 3 PENDANTS 1 default 1 Button Pendant where PANIC Initiates Door Bell Tune 1 1 Button Pendant where PANIC Initiates Door Bell Tune 2 1 Button Pendant where PANIC Initiates Door Bell Tune 3 Remove previously Programmed Radio Key Pendant No 2 Programming To Pendant No 8 Programming Default Erases all Programmed Pendants No 1 to No 8 Press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that ALL the Programmed PENDANTS has been Erased Press the CANCEL Button to move to the next Program Option Medi Link Installation Manual Rev1 1 3 PENDANTS 1 Pendant No 1 Pendant No 1 t Unprogrammed Pendant No 1 1 Security PENDANT Options Security Medical Duress Delay Panic Panic Answer Dementia Door Bell No 1 Door Bell No 2 Door Bell No 3 Erase 3 PENDANTS fj P
31. Manual Rev1 1 13 UP DOWNLOAD PROGRAMMING Apart from programming the Medi Link unit via the Cancel and Help Buttons the unit may also be programmed by the Up Download Programmer Software The Up Download Programmer Software can communicate to the Medi Link unit either via Direct Connection via using DB9 Programming Lead or Fax Defeat Dial via Telephone modem link 13 1 Programming via DB9 Programming Lead using Direct Connect To Program directly via COM Port the Medi Link unit must connected to a PC via DB9 Programming Lead Part Number 450 185 If the Client Account number of the Medi Link unit is known then the unit can be programmed without having to be put in Program Mode However if the Client Account number is not known then the Medi Link must be put into Program Mode Once connection is established All PROGRAMMING OPTIONS may be programmed through the Up Download Programmer Software eni CH ses Lead Assy Serial Cable DB9 amp Fax Defeat Dial Part No 450 185 13 2 Programming via Modem Phone Line using Fax Defeat Dial Remote programming is Enabled when in Program Mode and if the Remote Access option is Enabled Enabled all the time The Medi Link unit can be placed in Program Mode as described in PROGRAM MODE 73 Default The Medi Link unit uses an answering technique called fax C vas V defeat Fax defeat is done by calling the Medi Link unit hanging up and cal
32. Pressing the HELP Button again 13 MELODY 74 Doorbell No 1 3 50 is displayed Press the HELP Button to scroll through 0 to 100 To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 4 Tune is displayed Pressing the HELP Button again to step through the digits 1 2 3 4 5 6 7 8 9 0 Star Hash and Pause To Store each digit press the Doorbell No 1 CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to 1 Note Time acknowledge that the digit has been programmed Repeat this process until all digits are programmed Tunes 0 Pause 1 C4 Middle C 2 D4 3 E4 5 4 6 A5 7 B5 Doorbell No 1 8 Halves the duration of the previous tune 1j Tune 9 Doubles the duration of the previous tune The tune is scaled up by an octave Sharp 5 Press the CANCEL Button to move to the next Program Option MELODY _ Doorbell No 2 Doorbell No 2 Tune Default 39199039199 MELODY Doorbell No 3 Doorbell No 3 Tune Default 593919905939199 MELODY Incoming Ring Incoming Ring default 0 Default Default all the MELODY Programming Options Press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that ALL the REPORTS Programming Options has been Defaulted Press the CANCEL Button to move to the next Program Option MELO
33. RADIO PENDANT ALARM DISPLAY PENDANT NO 1 TO 25 6 1 2 RADIO DETECTOR ALARM DISPLAY DETECTOR NO 1 TO 8 26 6 2 UNIT HELP RED BUT TON rioribus di anu dd ora eda dro papae o 26 6 3 INPUTS NOW TONG A 26 6 4 MAINS FAIL MAINS ON LIGHT FLASHING ee ee ee eere eee eren nene seta ses eaa 26 6 5 UNIT LOW BATTERY BATTERY LOW LIGHT FLASHING eee ee ee eee eere neenon 26 6 6 PRE ALARM ENTRY TIME AND EXIT TIMEBE e c eee ee eere eene enean ene on na 27 6 7 ALARM niii dite eret Ple poke pou PAPE DVD Ove 27 6 8 INACTIVITY ALARM Seren inser els Ere Pula bea eh 27 6 9 SYSTEM CALL AUTO SYSTEM 27 6 10 TEST CALL TIME AUTO TEST CALLL eee esee nose ee aano 27 6 11 PILL REMINDER OVERDUE TIMER eee e eee eene e eene enne 27 Medi Link Installation Manual Rev1 1 7 DIALEER REPORTING ean hi tu Io edita de 28 7 1 ADEMCO HIGH SPEED EXTENDED REPORT ING eee e eene eene nene nenne 28 7 2 CONTACT ID REPORT ING ecce esee eene
34. RED BUTTON FLASHING SLOWLY Your Medi Link unit has sent a Help message to your Monitoring Centre and is waiting to send the message The CANCEL GREEN BUTTON will need to be pressed to send the Pm message FAULT DISPLAYS Mains AC Power Fail Check and make sure that n the MAINS Power Pack is plugged in and turned ON at the Power Point Power has been OFF for too long and Battery is Failed to send a message to your Response REPORT FAIL Centre Check and make sure that the telephone ids lead is plugged in and all normal telephones are working Contact your Installer or Monitoring Centre The Telephone Line has failed Check and make sure that the telephone lead is plugged in and all normal telephones are working Your Medi Link Unit will also beep for 25 seconds Contact your Installer or Monitoring Centre LOW BATTERY Low Faulty or the Battery Switch has been Unit Switched OFF Contact your Installer or Monitor Centre LOW BATTERY Pendant No 1 to No 8 Low Battery Contact your Installer or Monitoring Centre LOW BATTERY Detector No 1 to No 8 Low Battery Contact your Detector No 1 Installer or Monitoring Centre LINE FAIL Mon 3 00 Medi Link Installation Manual Rev1 1 16 SPECIFICATIONS Medi Link Unit Dimensions 235 x 95 x 150 mm Weight 1300gms including battery Quiescent Current 5mA AC Plug Pack Part No 840 030 17V AC 300mA with integral earth
35. Step No 2 to No 4 6 Press the CANCEL Button to move to the next Program Option System Repeat for System Call default 3 Repeats 1 Syst Repeat is displayed Press the HELP Button 2 3 is displayed Pressing the HELP Button again to scroll through 0 to 20 Number of Repeats To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option System Interval for System Call default 30 Seconds Interval 1 Syst Interval is displayed Press the HELP Button 2 30 is displayed Pressing the HELP Button again to scroll through 1 to 255 Seconds To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option System AwayMode default Disable Note V2 2 Onwards System AwayM od is displayed Press the HELP Button 2 Disable is displayed Pressing the HELP Button again to toggle between Disable and Enable To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected Press the CANCEL Button to move to the next Program Option Medi Link Installati
36. TIME or ENTRY TIME and at the end it will report an inactivity event Medi Link Installation Manual Rev1 1 6 1 2 RADIO DETECTOR ALARM Display Detector No 1 to No 8 When disarming after an alarm the Medi Link unit will indicate if a Detector alarm has occurred The speaker will beep rapidly for 5 seconds This warning may indicate that an intruder is still present The source of the alarm is then flashed on the status display The OFF Button clears the display Pressing the OFF Button again will redisplay the alarm Alarm memory is cleared when ARM or HOME mode is entered The Alarm display Detector No 1 Detector No 8 will turn off 5 minutes after a Mains Fail is detected and will remain Off until Mains is Restored If any subsequent alarms occur for a particular Detector except those that have a FIRE or an INACTIVIY option and the Lockout programmed option is Enabled they will be locked out for the remainder of this ARMED session A maximum of 3 reports program option Lockout is Disabled per Radio Detector will be reported in any one ARMED session so that if a Radio Detector malfunctions telephone calls will be minimized If the INACTIVITY Option has been set then an inactivity alarm will occur if a device has not sent a signal to the Medi Link unit during that time As soon as the inactivity timer has expired the Medi Link unit will beep for 15 seconds and at the end it will repo
37. ached in total The Medi Link unit will attempt to dial again only if there is a new alarm to transmit e Phone No 1 to Phone No 4 Reporting DATA to the Monitoring Centre e Phone No 5 amp Phone No 6 Reporting VOICE AUDIBLE to Mobile Phone or Land Line Option Description Note up to 30 Digits Maximum 2 PHONE NUMBERS is displayed Press the HELP Button Phone No 1 amp No 2 Primary Monitoring Centre 2 PHONE NUMBERS 1 Ph 1 Primary is displayed Press the HELP Button 1 Ph 1 Primary 2 Pressing the HELP Button again to step through the digits 1 2 3 4 5 6 7 8 9 0 Star Hash and Pause To Store each digit press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the digit has been Ph 1 Primary programmed Repeat this process until all digits are programmed 14 NOTE programmed a as the first digit will delete the Phone Numbers 3 Press the CANCEL Button to move to the next Program Option 2 PHONE NUMBERS Phone No 3 amp No 4 Secondary Monitoring Centre TL Ph 3Secondary i secondary is displayed Press the HELP Button 2 PHONE NUMBERS Phone No 5 amp No 6 Mobile Phone Reporting Voice Audible Ph 5 Mobile is displayed Press the HELP Button 11 Ph 5 Mobile Default Erases all Programmed PHONE NUMBERS Press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledg
38. all Ch6 Options are Call Ch 1 8 initiates EMERGENCY amp Help Ch 1 8 initiates CALL CONTACT ID Version only default Panic Options are Panic Answer Security Medical Duress Delayed Panic amp Panic 3 To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 4 Press the CANCEL Button to move to the next Program Option Exit Time default 60 Seconds 1 Exit Time is displayed Press the HELP Button 2 60 is displayed Pressing the HELP Button again to scroll through 10 20 30 40 50 and 60 Seconds To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Entry Time default 10 Seconds CONTACT ID ONLY 1 Pre Alarm is displayed Press the HELP Button 2 10 is displayed Pressing the HELP Button again to scroll through 0 10 20 30 40 50 and 60 Seconds To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Pre Alarm Time default 10 Sec ADEMCO amp BRITSH DTMF 1 Pre Alarm is displayed Press the HELP Button 2 10 is di
39. e HOME mode has the same Entry and Exit Times as ARMED mode Rapid chirps during EXIT DELAY TIME indicates a Reed Switch that is programmed to HOME option is unsealed D1 D8 will indicate the unsealed Detector Detector Trouble will be reported if Reed Switch is still unsealed at the end of exit time NOTE Only Detectors programmed with a HOME option will alarm in HOME mode If there are no current alarms and an OFF Button or the CANCEL Green Button on the Medi Link unit has been pressed hands free voice will be initiated Pressed the OFF Button or the CANCEL Green Button on the Medi Link again will clear the hands free voice mode Medi Link unit will not disarm from home mode until hands free voice mode has been cleared Medi Link Installation Manual Rev1 1 10 VOICE ANNUNCIATOR 10 1 HANDS FREE PHONE OPERATION Ademco and British DTMF Versions Uses Medi Link CANCEL Green Button to answer or hang up an incoming telephone call Uses the PANIC Button Keys programmed with ANSWER option or the OFF Button Keys programmed with SECURITY option to answer or hang up an incoming telephone call Contact ID Version Uses the Medi Link CANCEL Green Button to answer or hang up an incoming telephone call e Uses the OFF Button any Keys programmed with PANIC DELAY PANIC or DURESS option to answer or hang up an incoming telephone call 10 2 AUTO ANSWER
40. e on low sensitivity 5 Ifthe DTMF digit is received release TALK button at Base Station the Base Station is in listen mode The Medi Link unit should be set to enhance only if increased volume has previously been selected 6 If the DTMF digit 1 is received INC VOL button the Base Station has requested volume increase The Medi Link unit should be set to enhance mode when the Base Station is in listen mode Enhance mode will time out after 15 seconds 7 Ifthe DTMF digit 2 is received DEC VOL button the Base Station has requested volume decrease The Medi Link unit should be set to microphone speaker when in listen mode 8 Ifthe DTMF digit is received CANCEL button the Base Station has cancelled The Medi Link unit should hang up and restore the alarm 9 The Medi Link unit remain on line for 5 minutes with voice communications Enabled When a valid DTMF DIGIT is received C 1 or 2 the timer will restart with 3 minutes 10 When the call is terminated the voice circuits are Enabled for another 3 minutes so that any incoming call within this 3 minutes time will be automatically answered as a further emergency back up ALARM DESCRIPTIONS DTMF CODE Medi Link unit Help Button 7 Radio Keys Pendant Help Pendants No 1 to No 4 6 2 Smoke Alarm Detectors No 1 to No 8 programmed as Fire 8 3 Hardwire Input No 4 Mains Fail 9 4 Radio Keys Pendant with Low Battery Pendants No 1 to No 8 4 5 Medi Link uni
41. e that ALL the Programmed PHONE NUMBERS has been Erased Press the CANCEL Button to move to the next Program Option 2 PHONE NUMBERS 11 default Medi Link Installation Manual Rev1 1 EB 5 2 3 Program PENDANTS Option Description Note ADEMCO amp BRITISH DTMF ADEMCO 1 0 3 PENDANTS 3 PENDANTS is displayed Press the HELP Button Pendant No 1 Programming 3 PENDANTS 1 Pendant No 1 is displayed Press the HELP Button Pendant No 1 2 Unprogrammed is displayed Press any Button on a NEW Pendant 3 times The Medi Link unit will beep with each Button press and on the third Button press beep 3 times to acknowledge that the Pendant is programmed The status display will also display and flash Help to indicate that the Pendant is programmed Pendant No 1 tj Unprogrammed NOTE If the Medi Link unit gives a long beep on Button presses and displays Unprogrammed it indicates that the Pendant has already been programmed into the Medi Link unit 3 Press the CANCEL Button to move to the next Program Option or Pressing the HELP Button again to step through Help Call Help Call Call Help Security Answer Dementia Doorbell No 1 Doorbell No 2 Doorbell No 3 and Erase To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected Pendant No 1 1 Help ON 9 PENDANT PANIC Options OFF
42. e to a Monitoring Centre via the telephone The transmission is done using DTMF tones 14 digits are sent to report an alarm The format is as follows SSSS QE SSSS 4 digit subscriber ID Client Account Number Q Event qualifier 9 Channels Channels 1 8 indicate the status of the 8 reporting channels Each channel may have the following values 1 New alarm 3 Restore 5 Normal 6 Previously reported event Channel 9 indicates the type of event Channel 9 may have the following values Extra Alarms 5 Zone Trouble 6 System Alarms 7 Zone Alarm 9 Test Therefore Channel 9 determines what channels 1 8 mean E Error check Channel 9 15 5 6 y 9 Channel 1 DET1 HELP P1 LOW AC POWER CALLP 1 none Channel 2 DET2 HELP P2 LOW BATTP2 LOW BATT CALL P 2 none Channel 3 DET2 HELP P3 LOW CALL P3 none Channel 4 DET4 HELP P4 LOW CALL P 4 none Channel 5 DETS HELP P5 INI LOW BATTP5 none 5 Channel 6 DET6 HELP P6 IN2 LOW P6 CALL P 6 none Channel 7 DET7 HELP P6 IN3 INACTIVITY LOW 7 CALL P 7 none Channel 8 DETS HELP P8 INA LOW BATT P8 CALL P 8 none Note Depending upon the program option in the System 5 Main Menu Option and the Medi Link Help Red Button Reporting Channel HE the main unit HELP will double up on the same Channel of a programmed Radio Key HELP Medi Link Installati
43. ed Press the HELP Button 2 E is displayed Pressing the HELP Button again to toggle between D Disabled and E Enabled To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Call Back Detectors No 1 No 8 default E Enable 1 Call Back Det is displayed Press HELP Button 2 E is displayed Pressing the HELP Button again to toggle between D Disabled and E Enabled To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Call Back etc default E Enable 1 Call Back etc is displayed Press the HELP Button 2 E is displayed Pressing the HELP Button again to toggle between D Disabled and E Enabled To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option PABX Tone default Enable 1 PABX Tone is displayed Press the HELP Button 2 Enable is displayed Pressing the HELP Button again to toggle between Disabled and Enabled To Store an option selected press the CANCEL and
44. endant No 2 3 PENDANTS fj Pendant No 8 3 PENDANTS 1 default Description Note CONTACT ID Version only 3 PENDANTS is displayed Press the HELP Button Pendant No 1 Programming 1 Pendant No 1 is displayed Press the HELP Button 2 Unprogrammed is displayed Press any Button on a NEW Pendant 3 times The Medi Link unit will beep with each Button press and on the third Button press beep 3 times to acknowledge that the Pendant is programmed The status display will also display and flash Secuirty to indicate that the Pendant is programmed NOTE If the Medi Link unit gives a long beep on Button presses and displays Unprogrammed it indicates that the Pendant has already been programmed into the Medi Link unit 3 Press the CANCEL Button to move to the next Program Option or Pressing the HELP Button again to step through Security Medical Duress Delayed Panic Panic Answer Dementia Doorbell No 1 Doorbell No 2 Doorbell No 3 and Erase To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected Where PANIC Panic 120 ON Arm OFF Disarm Restores Where PANIC Delay Panic 120 ON Arm OFF Disarm Restores Where PANIC Silent Panic 121 ON Arm OFF Disarm Restores Where PANIC Delay Panic 120 ON Arm OFF Disarm Where PANIC Panic 120 ON Arm OFF Disarm 1 Button Penda
45. every 24 hours During Mains Fail a static battery voltage test is done at similar intervals as Line Fail NOTE When replacing the Medi Link unit batteries Mains should be left ON or else the timers will be reset Medi Link Installation Manual Rev1 1 6 6 PRE ALARM ENTRY TIME and EXIT TIME PRE ALARM TIME allows a time between a Radio Pendant Detector triggering and Medi Link unit alarming ENTRY TIME allows a time from activating a detector till DISARM During Entry Delay the siren will chirp once a second When the OFF Button is pressed the speaker beeps 3 times to indicate DISARMED If the OFF Button is not pressed within the Entry Delay an alarm is generated EXIT TIME allows a time from pressing the ON Button on a Radio Key Pendant until ARMED The speaker will beep once when the ON Button on a Radio Key Pendant is pressed to indicate Exit Delay start and beep once at exit delay end to indicate ARMED 6 7 ALARM LOCKOUT The Medi Link unit inhibits multiple activations of the same alarm ie the Open Collect Outputs OUTPUTS No 1 OUTPUTS No 3 will not turn on again or the Medi Link unit will not report same alarm during the particular ARMED session when LOCKOUT programming option is Enabled NOTE Lockout does not apply to PANIC DURESS or DEMENTIA alarms or any Detectors with the FIRE or INACTIVITY option Lockout will also effect the Radio transmitted message as well 6 8
46. fa Radio Key Pendant is programmed with the DURESS option or a Detector with the SILENT option Medi Link unit will override the option and assume the option was Enabled The call would have been answered in a Listen Mode Only where the speaker is Disabled e program option CALL BACK ON CHANNEL 1 8 only effects alarms of individual Detectors For example C2 option is Disabled so call back will not be available on any alarm generated by Detector 2 10 2 2 REMOTE VOICE CONTROL Enhance Microphone Sensitivity Press 3 Key The Medi Link unit may be enhanced during an emergency call so that quiet or distant voices may be detected Pressing the 3 Key on the Monitoring Centre s telephone will increase microphone sensitivity and the Medi Link unit speaker will be Disabled Pressing the 3 Key again will Disable the enhanced mode Toggles back and forth The Medi Link unit will respond with 2 beeps to indicate the beginning of enhanced mode and 1 beep to indicate dropping out of enhanced mode Hang Up Press Star Key Twice Pressing Star Key twice on the telephone will terminate the call The voice circuits will remain Enabled for 6 minutes as programmed in the ANSWER CALL so that any incoming call within this time will be automatically answered Hang Up Press Star and Hash Key Pressing Star Key and then Hash Key on the telephone will terminate the call The voice circuits will be Disabled a
47. grammed Input No 1 1 Input No 1 is displayed Press the HELP Button 2 Unprogrammed is displayed Pressing the HELP Button again to scroll through ADEMCO amp BRITISH DTMF Options are Help Call Answer Doorbell No 1 Input No 1 Doorbell No 2 Doorbell No 3 and Disable 1 Unprogrammed CONTACT ID Options are Security Medical Duress Answer Doorbell No 1 Doorbell No 2 Doorbell No 3 and Disable 3 To Store an option selected press the CANCEL and HELP Buttons at the same time Input No 1 p The Medi Link unit will beep 3 times to acknowledge that the option has been selected Help 4 Press the CANCEL Button to move to the next Program Option 5 INPUTS 1j Input No 2 Input No 2 to No 4 Programming default Unprogrammed Default Disable all the Inputs No 1 to No 4 Press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that ALL the Programmed INPUTS has been Disabled Press the CANCEL Button to move to the next Program Option 5 2 6 Program OUTPUTS Option Description 5 INPUTS 1 default ADEMCO 1 0 6 OUTPUTS 6 OUTPUTS is displayed Press the HELP Button Output No 1 Programming default Disabled 1 Output No 1 is displayed Press the HELP Button 2 Disable is displayed Pressing the HELP Button again to scroll through EVENT Options Disable Activate Help Alarm Call and Disable 6 OUTPUTS 1 Output No 1 Output
48. grammed Detectors No 1 to No 8 Press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that ALL the Programmed DETECTORS has been Erased Press the CANCEL Button to move to the next Program Option Medi Link Installation Manual Rev1 1 Option Description Note CONTACT ID Version only CONTACT ID 1 0 4 DETECTORS 4 DETECTORS is displayed Press the HELP Button Detector No 1 Programming 4 DETECTORS 1 Detector No 1 is displayed Press the HELP Button Detector No 1 2 Unprogrammed is displayed Trigger a NEW Detector 3 transmissions must be detected The Medi Link unit will beep with each transmission and on the third transmission beep 3 times to acknowledge that the Detector is programmed The status display will also display and flash Fire to indicate that the Detector is programmed Detector No 1 tj Unprogrammed NOTE If the Med Link unit gives a long beep on the first transmission and displays Unprogrammed it indicates that the Detectors has already been programmed into the Medi Link unit 3 Press the CANCEL Button to move to the next Program Option or Pressing the HELP Detector No 1 Button again to step through Fire Alarm Home Silent Inactivity Doorbell No 1 Fire Doorbell No 2 Doorbell No 3 and Erase To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge
49. le in Program Mode enter the 4 digits Client Account Code and the Primary Phone Numbers 4 After exiting Program Mode set the Time and Date by following the instructions found on Page 34 of this Manual ATTENTION The correct Time and Date MUST be SET in order for the Medi Link Unit to function to its full potential and specifications This can be done either via the Up Download Programmer Software or via the Red and Green Buttons after exiting Program Mode Medi Link Installation Manual Rev1 1 3 MEDI LINK FEATURES HELP Red Button CANCEL Green Button Low Battery Indicator 2 x 16 Character LCD Mains Power Indicator External Antenna Port Battery Cover Wall Mounting Holes Battery ON OFF Switch 12V 800mAH Rechargeable Battery without protective cover Lead Acid Part No 142 014 Battery ON OFF Switch with protective cover Auxiliary Speaker Output RS232 program port prt a 01 1 E Auxiliary In Out Port m A Power Input Telephone Line In Telephone Handset Lead Assy Serial Cable DB9 Part No 450 185 Lead Assy Medi AUX Part No 450 230 COM Black Data in Brown out Red ES IN2 Yellow IN3 Blue OUTI Purple OUT2 Grey ET AG f OUT3 white Auxiliary In Out Port DB9 Prog
50. lected 3 Press the CANCEL Button to move to the next Program Option Microphone default 3 Sensitivity 1 Microphone is displayed Press the HELP Button 2 3 15 displayed Pressing the HELP Button again to scroll through 0 1 2 3 4 5 6 and 7 To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Speaker Volume default 5 1 Speaker Volume is displayed Press the HELP Button 2 5 15 displayed Pressing the HELP Button again to scroll through 0 1 2 3 4 5 6 and 7 To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Line Balance default 1061 1 Line Balance is displayed Press the HELP Button 2 1061 is displayed Pressing the HELP Button again to scroll through To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Line In Level default Normal 1 Line In Level is displayed Press the HELP Button 2 Normal is displayed Pressing the HELP Button again t
51. ling back The Medi Link unit will automatically answer the phone as soon as the call back ring is detected Note that the Client Account Number of the unit must be entered for the Modem to establish communication e gt Fax Defeat Dial Direct Connect All PROGRAMMING OPTIONS may be remotely programmed through the Up Download Programmer Software package The Medi Link unit will remain online while data is being transferred from the Up Download Programmer Software via the modem The unit will automatically disconnect after any 3 minute period of idle activity this ensures communication failures will not leave the Medi Link unit in PROGRAM MODE The Up Download Programmer Software will automatically sequence dial the Medi Link unit through any computer provided that the Client Account Number in the Software matches the Medi Link unit to allow access to remote programming All Programming Options are available both through Manual Programming or Up Download Software Programming Refer to the SmartLink Up Download Programmer Software User Manual for more informations Medi Link Installation Manual Rev1 1 14 USING MEDI LINK 14 1 NORMAL OPERATION Your Medi Link unit will normally look like this e The MAINS ON Light and the CANCEL GREEN BUTTON should be ON e The current Day and Time is also display on the LCD display 14 2 TO CALL FOR HELP You can make your Medi Link Call for Help by either HELP
52. nd Medi Link unit will not auto answer any incoming call NO RESTORE message will be sent to the Monitoring Centre Medi Link Installation Manual Rev1 1 10 3 VOICE ONLY REPORTS Phone No 5 and No 6 Mobile When an alarm is to be sent the Medi Link unit will dial the programmed Phone No 5 amp No 6 Mobile eg mobile phone etc Beeps will be heard on the receiving phone every 5 seconds The person receiving the call must answer the phone and press Hash Key on their phone within 2 minutes to acknowledge the call Direct voice contact will be Enabled after acknowledging the call If the Hash Key is not pressed the Medi Link unit will hang up and then try to ring the next number in sequence until it successfully rings a voice only report number The call can continue in 3 minute packets whereby every 2 minutes and 30 seconds the Medi Link unit outputs a tone so that the person who receives the call has to press the Hash Key to continue the call for another three minutes To Hang Up Press Star Key twice on the telephone The voice circuits will remain Enabled for 6 minutes as programmed in the ANSWER CALL so that any incoming call within this time will be automatically answered 10 4 BRITISH DTMF UNIVERSAL MODE VERSION ONLY When a Panic Duress or Detector alarm is sent to a Tunstall Monitoring Centre the Medi Link unit will remain on line for 5 minutes with voice communications Enabled This can be suppressed f
53. ne Description Inactivity default 0 Disable 1 Inactivity is displayed Press the HELP Button 2 0 is displayed Pressing the HELP Button again to scroll through 0 200 Hours and 201 255 Minutes To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Phone Priority default 0 1 Phone Priority is displayed Press the HELP Button 2 0 is displayed Pressing the HELP Button again to toggle between 0 Alternates between the programmed Phone Numbers and 1 Priority to Base Stations Phone No 1 to No 4 To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Answer Call default 6 6 Minutes 1 Answer Call is displayed Press the HELP Button 2 0 is displayed Pressing the HELP Button again to scroll through 3 6 and 9 Minutes To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Call Back Pendants No 1 No 8 default E Enable 1 Call Back Pen is display
54. nt where PANIC Initiates Panic 120 or if rings are detected will answer the Phone Call 1 Button Blue Pendant initiates Panic 130 on inactivity 1 Button Pendant where PANIC Initiates Door Bell Tune 1 1 Button Pendant where PANIC Initiates Door Bell Tune 2 1 Button Pendant where PANIC Initiates Door Bell Tune 3 Remove previously Programmed Pendant Pendant No 2 Programming To Pendant No 8 Programming Default Erases all Programmed Pendants No 1 to No 8 Press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that ALL the Programmed PENDANTS has been Erased Press the CANCEL Button to move to the next Program Option Medi Link Installation Manual Rev1 1 5 2 4 Program DETECTORS Option ADEMCO 1 0 4 DETECTORS 4 DETECTORS 1 Detector No 1 Detector No 1 1 Unprogrammed Detector No 1 tl Fire Description Note ADEMCO amp BRITISH DTMF 4 DETECTORS is displayed Press the HELP Button Detector No 1 Programming 1 Detector No 1 is displayed Press the HELP Button 2 Unprogrammed is displayed Trigger a NEW Detector 3 transmissions must be detected The Medi Link unit will beep with each transmission and on the third transmission beep 3 times to acknowledge that the Detector is programmed The status display will also display and flash Fire to indicate that the Detector is programmed NOTE If the Med Link unit
55. o scroll through Normal High and Custom To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Medi Link Installation Manual Rev1 1 Option 9 SYSTEMS 14 Line Out Level 9 SYSTEMS 1 Rpt Pre Time 9 SYSTEMS 1 Rpt Tone Time 9 SYSTEMS 1 Rpt Quiet Time 9 SYSTEMS 1 Rpt Betwn Time 9 SYSTEMS 11 Test Radio 9 SYSTEMS 1 default Description Line Out Level default Normal 1 Line Out Level is displayed Press the HELP Button 2 Normal is displayed Pressing the HELP Button again to scroll through Normal High and Custom To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Report Pre Time default 10 x 10mS Note V2 2 Onwards 1 Rpt Pre Time is displayed Press the HELP Button 2 10 is displayed Pressing the HELP Button again to scroll through 1 through to 250 To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Report Tone Time default 4 x 10mS N
56. on Manual Rev1 1 7 2 CONTACT ID REPORTING This reporting is used to transmit alarms from a subscriber s site to a Monitoring Centre via the telephone The transmission is done using DTMF tones 14 digits are sent to report an alarm The format is as follows SSSS 18 Q XYZ GG CCC E SSSS 4 digit subscriber ID Client Account Number 18 Uniquely identifies this format as Contact ID Q Event qualifier New alarm 3 Restore XYZ Event code see table GG Group code always 00 CCC E Error check Program Option Detector Alarms Detector Alarm Option Alarm Detector Home Mode Option Home Detector Fire Option Fire Detector Silent Option Silent Tamper Alarms Detector Tamper Panic Alarms Help Button on Medi Call unit Hardwired Inputs No 1 to No 4 Radio Keys Option Panic or Answer Radio Keys Option Delay Panic Radio Keys Option Duress Other Alarms Supervision Option Supervisory Inactivity Detectors Option Inactivity Dementia Keys Option Dementia Mains Fail Main unit Low Battery Detectors Low Battery Radio Keys Pendants Low Battery Open Close Reports Auto Exclude Reed Switch only Test Call Zone or sensor number or user ID for Open Close reports Event Code XYZ 130 Burglary 131 Perimeter 133 24 hour 130 Burglary 383 Tamper 120 Panic Alarm 120 Panic Alarm 120 Panic Alarm 100 Medical Alarm 121 D
57. on Manual Rev1 1 Option 11 TIMERS 1 default Description Default Default all the TIMERS Programming Options Press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that ALL the TIMERS Programming Options has been Defaulted Press the CANCEL Button to move to the next Program Option 5 2 12 Program REPORTS Option ADEMCO 1 0 12 REPORTS REPORTS Ph Prim Start REPORTS Ph Prim Stop REPORTS Ph Sec Start REPORTS Ph Sec Stop REPORTS Manual Test REPORTS Auto Test Call Description 12 REPORTS is displayed Press the HELP Button Phone Primary Start Time default 0 1 Ph Prim Start is displayed Press the HELP Button 2 0 is displayed Pressing the HELP Button again to scroll through 0 to 23 Hours To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Phone Primary Stop Time default 24 1 Ph Prim Stop is displayed Press the HELP Button 2 24 is displayed Pressing the HELP Button again to scroll through 0 to 24 Hours To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the C
58. onnect equipment with a telecommunications compliance label This includes customer equipment previously labelled permitted or certified SMART LINK Tomorrows Tecbnology Today A division of NESS CORPORATION PTY LTD Copyright SmartLink November 2015 Unit 4 56 Norcal Rd Nunawading VIC 3131 Australia Telephone 61 3 9875 6400 Facsimile 61 3 9875 6422 Email smartlink ness com au Web Site www smartlink com au To the best of our knowledge the information contained in this manual is correct at the time of print SmartLink A division of NESS CORPORATION PTY LTD reserves the right to make changes to the features and specifications at any time without prior notice in the course of product development Medi Link Installation Manual Rev1 1
59. or Detector alarms if the specific CALL BACK ON CHANNEL 1 8 option is Disabled With every tone sent from the Tunstall Monitoring Centre the voice circuits are Enabled for the amount of minutes programmed in the ANSWER CALL option The Medi Link unit will accept the following commands from a Tunstall Monitoring Centre TALK LISTEN INCREASE VOLUME DECREASE VOLUME and CANCEL When the call is terminated successfully by pressing the CANCEL Button Tunstall Monitoring Centre the voice circuits will be Disabled If however the call is terminated unexpectedly by running out of time or recognising that the Tunstall Monitoring Centre has hung up the voice circuits are Enabled for another time as programmed in the ANSWER so that any incoming call within this time will be answered 11 SETTING THE TIME DATE The Medi Link unit has an inbuilt Clock and Calendar that is backed up by the system battery and will remain even in the event of a power failure If you require the time and day to be changed for any reason then perform the following steps 1 While the Medi Link unit is in standard operation mode press and hold down the CANCEL Button for 10 seconds until Set Time is displayed 2 Press the HELP Button until the correct hour is displayed Once the hour is set press the CANCEL Button to begin setting the minutes Set Time In a similar fashion press the HELP Button until the correct minutes 09 25 are dis
60. ote V2 2 Onwards 1 Rpt Pre Time is displayed Press the HELP Button 2 4 is displayed Pressing the HELP Button again to scroll through 1 through to 250 To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Report Quiet Time default 4 x 10mS Note V2 2 Onwards 1 Rpt Quiet Time is displayed Press the HELP Button 2 4 is displayed Pressing the HELP Button again to scroll through 1 through to 250 To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Report Between Time default 100 x 10mS Note V2 2 Onwards 1 Rpt Betwn Time is displayed Press the HELP Button 2 100 is displayed Pressing the HELP Button again to scroll through 1 through to 250 To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected Press the CANCEL Button to move to the next Program Option Test Radio Check signal strength of Pendants Detectors 1 Test Radio is displayed Press the HELP Button 2 is displayed Press the PANIC Button Programmed Pendant
61. played 3 After the minutes have been set press the CANCEL Button to move onto setting the Year Month and Day 4 While in the Set Date menu press the HELP Button until the correct year is selected After the year has been set press the Set Date CANCEL Button to move onto setting the month Press the HELP 02 Jun 08 Button until the correct month is selected After the month has been set press the CANCEL Button to move onto setting the day Press the HELP Button until the correct day is selected S Finally press the CANCEL Button to Exit the Menu and save changes Note the Medi Link unit will automatically exit drop out of the Set Time amp Date Menu if the Cancel or Help Button had not been pressed within 5 Minutes Medi Link Installation Manual Rev1 1 12 SPECIAL FUNCTIONS Your Medi Link unit may have been programmed with one or more special features by your installer these are described below check with your Monitoring Company if you have any queries about these or other features 12 1 MAINS FAIL Your Medi Link unit also has a special feature designed to alert you if the power outlet has MAINS FAIL been knocked out of the socket accidentally Within 10 seconds of the power outlet being Mon 3 00 removed your Medi Link unit will give 2 warnings Voice Prompt Chime Power to i your unit is disconnected Please check powerpoint connections and switch advising that the power has been interrupted or
62. ption has been selected 4 Pressing the HELP Button again to scroll through 0 to 59 Minutes To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 5 For System Call 2 System Call 3 amp System Call 4 Repeat Step No 2 to No 4 6 Press the CANCEL Button to move to the next Program Option Medi Link Installation Manual Rev1 1 Option 11 TIMERS tl Test Call Time Test Call Time 1 1Sun 1 00 11 TIMERS 1 Pill Reminder Pill Reminder 1 1 Disable Pill Reminder 1 1Every 9 00 11 TIMERS 1 Syst Repeat 11 TIMERS 1 Syst Interval 11 TIMERS 11 Description Test Call Time default 1 Sun 1 00 Note Random after 1 00am 1 Test Call Time is displayed Press the HELP Button 2 1 Sun 1 00 is displayed Pressing the HELP Button again to scroll through 1 Monday 1 Tuesday 1 Wednesday 1 Thursday 1 Friday 1 Saturday 1 Sunday and 1 Everyday To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Pressing the HELP Button again to scroll through 0 to 24 Hours To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected
63. ramming Lead Medi Link Installation Manual Rev1 1 Em RADIO KEY PENDANTS Wristwatch Neck New Wall Mounted RKP Wireless Chain or 2 Way Long Range Call Points Keypad Fixed Waterproof Pendants Part No 100 821 WM xx Part No 100 001 Pendants Part No 102 635 Part No 100 794 u Dementia Key Part No 100 677 NB for 2 Way Long Range Medi Diallers Only RADIO DETECTORS LUX PIR Universal Transmitter 3rd with inbuilt LED Night Light Party Interface Part No 106 174 Part No 100 529 Man Down Fall Pendant Part No 100 698 2 Radio Smoke Detector Part No 106 043 WIRELESS RADIO SIREN amp STROBE LIGHT Wireless Radio Siren with Battery Backup Part No 106 088 Mini Siren Strobe Light Part No LD95 i Medi Link Installation Manual Rev1 1 4 PROGRAM MODE To enter one of the Programming Modes the Medi Link unit must be turned Off by unplugging the Mains and the Battery Switch must also be Off There are two types of Programming Modes 1 Product Programming which programs Medi Link unit to a different Product Type 2 Programming Options which programs Medi Link unit Menu Options 41 PRODUCT PROGRAMMING Default Medi Link ADEMCO The Product Type is programmed by entering the Special Code on the Medi Link unit This will reset all Programming Options and will have to be completely reprogrammed again in the new mode If the code is unknown
64. rt an inactivity event 6 2 UNIT HELP RED BUTTON The alarm is processed exactly the same as the Radio Key Pendant Alarms Ademco Version The HELP Red Button initiates an Emergency or Call Alarm Contact ID Version The HELP Red Button initiates a Panic 120 Alarm British DTMF Version The Help Red Button initiates a Code 1 6 3 INPUTS NO 1 TO NO 4 The Inputs Input No 1 to No 4 are normally open and when one becomes shorted to common it generates an alarm Ademco Version Inputs No 1 to No 4 initiates an Emergency or Call Alarm with the exception that Inputs No 1 to No 4 will be displayed and reported to Monitoring Centre on Channels 5 6 7 and 8 Contact ID Version Inputs No 1 to No 4 initiates a Panic 120 Alarm with the exception that Inputs No 1 to No 4 will be displayed and reported to Monitoring Centre on Zone 21 22 23 and 24 British DTMF Version Inputs No 1 to No 3 initiates a Code or E and Input No 4 initiates a Code 3 6 4 MAINS FAIL Mains On Light Flashing When a MAINS FAIL is detected the MAINS ON Light will flash When a Mains Fail of duration greater than 10 seconds is detected the Medi Link unit will annunciate an AC power fail message The message is chime Power to your unit is disconnected Please check powerpoint connections and switch The message will be repeated again in 20 seconds if Mains Fail persists When the Mains Fail is Restored the Medi Link unit will annunciate an A
65. splayed Pressing the HELP Button again to scroll through 0 10 20 30 40 50 and 60 Seconds To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Lockout default Enable 1 Lockout is displayed Press the HELP Button 2 Enable is displayed Pressing the HELP Button again to toggle between Enable and Disable To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Supervision default 0 Disable 1 Supervision is displayed Press the HELP Button 2 0 is displayed Pressing the HELP Button again to scroll through 0 to 24 Hours To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Medi Link Installation Manual Rev1 1 Option 7 PREFERENCES 11 Inactivity 7 PREFERENCES fj Phone Priority 7 PREFERENCES 14 Answer Call 7 PREFERENCES fj Call Back Pen 7 PREFERENCES Call Back Det 7 PREFERENCES 11 Call Back etc 7 PREFERENCES tj PABX To
66. t is displayed Press the HELP Button 1 is displayed Pressing the HELP Button again to scroll through 0 No Low Battery Reporting 1 Report Low Battery Once and 2 Report Low Battery Daily To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected Press the CANCEL Button to move to the next Program Option Low Battery Radio Pendants Detectors default Enable 1 2 3 Low Batt Radio is displayed Press the HELP Button Enable is displayed Pressing the HELP Button again to toggle between Disable and Enable To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected Press the CANCEL Button to move to the next Program Option Default Default all the REPORTS Programming Options Press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that ALL the REPORTS Programming Options has been Defaulted Press the CANCEL Button to move to the next Program Option Medi Link Installation Manual Rev1 1 5 2 13 Program MELODY Option Description ADEMCO 1 0 13 MELODY 13 MELODY is displayed Press the HELP Button Doorbell No 1 Tune default 75629026759 1 Doorbell No 1 is displayed Press the HELP Button 2 Note Time is displayed
67. t Low Battery 0 6 Inactivity Alarm Inactivity Detectors and Dementia Radio Keys 5 7 Test Call Manual Test Auto Test Call and Test Call Time 2 8 Intruder Detectors Detectors No 1 to No 8 programmed 3 9 Radio Keys Pendant Help Pendant No 5 to No 8 Hardwire Inputs No 1 to No 3 Medi Link Installation Manual Rev1 1 30 8 REMOTE AUXILARY OUTPUTS CONTROL The Medi Link unit is capable of remotely controlling the COM Black Auxiliary Outputs by using DTMF codes Auxiliary Outputs in Brown No 1 to No 3 can be remotely controlled in all modes except out Red Program Mode Orange The Auxiliary Outputs No 1 to No 3 can be controlled by IN2 Yellow ringing the Medi Link and using the Fax defeat similar to IN3 Green REMOTE PROGRAMMING 22 E n ate E Lead Assy Medi AUX Part No 450 230 messem our TTE AA OUT3 white Auxiliary In Out Port Pinouts The communication will proceed as follows 1 Ring the telephone number of the Medi Link unit wait for 4 ring tones and then hang up 2 Ring again in 10 seconds and the Medi Link unit will answer as soon as a call back ring is detected You will hear various Fax tones then silence while it waits for a DTMF signal Now proceed to step 3 3 Enter the 4 digit Client Account Number The Medi Link unit will verify Client Account Number and respond with two short
68. test calls if required In built range test function with full audio and visual verification Automatic busy ring detect Backlit Help amp Cancel button with programmable brightness levels Programmable volume control on annunciator e g pre alarm line fail etc Supervised and low battery device reporting Waterproof pendants Interchangeable for around the neck wrist or wall mounted Supports separate codes for group multi client identification Latest SMS technology Available only in GPRS GSM units allowing section program upgrades revisions remotely as well as Group Emergency Bush Fire Evacuation messages OEM and upon request Bluetooth interface available for wireless TeleMedical monitoring Weight Blood pressure etc Extended battery backup kit conversion or OEM production available Extends up to 300 hrs 12 days TABLE OF CONTENTS 1 INTRODUCTION M 3 2 QUICK SETUP GUIDE ee tera aeneae eere petes oe eno ceo ae enc ei coeurs eai 3 MEDELINK EEATUNES 22 breed aca tha co do eo Libo 4 4 PROGRAM 6 4 1 PRODUCT PROGRAMMING DEFAULT MEDI LINK 6 42 PROGRAMMING OPTIONS vasssisscesssedschnseadsssacacsthdbeavissusesdesssseadensniadasssdbaciaseusssdasbansacss 6 4 3 PROGRAMMING RULES e esseossssoossssesccesssccssssccssssooceesececessocossssoossesooesesssecssssocssssooese 6 5
69. that the option has been selected DETECTOR Options Fire 24 hour Alarm always Active 133 Alarm In active when DISARMED Active when ARMED 130 Home In active when DISARMED Active when ARMED amp in HOME Mode Silent In active when DISARMED Active when ARMED Silent Alarm Inactivity jene D un active when DISARMED initiates 130 on Zone 15 only In active when Sounds the programmed Door Bell tune when in DISARMED or in HOME Mode acts like an Alarm Detector when ARMED Sounds the programmed Door Bell tune when in DISARMED or in HOME Mode acts Door Bell No 1 Dour like an Alarm Detector when ARMED Door Bell No 3 Sounds the programmed Door Bell tune when in DISARMED or in HOME Mode acts ucc like an Alarm Detector when ARMED Erase Remove previously Programmed Detector 4 DETECTORS Detector No 2 Programming 1 Detector No 2 To 4 DETECTORS 1 Detector No 8 Detector No 8 Programming Default Erases all Programmed Detectors No 1 to No 8 Press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that ALL the Programmed DETECTORS has been Erased Press the CANCEL Button to move to the next Program Option 4 DETECTORS 1 default Medi Link Installation Manual Rev1 1 5 2 5 Program INPUTS Option Description ADEMCO 5 INPUTS 5 INPUTS is displayed Press the HELP Button 5 INPUTS Input No 1 Programming default Unpro
70. tion reminders System tests etc OEM versions available System away function to pause reminder messages locally by client and or remote from call centre GPRS GSM versions available Wireless IP over mobile phone network with both voice and data Fully programmable medication and test reminders with voice annunciation Heavy duty rechargeable battery with inbuilt dynamic battery testing software Programmable ring tunes for door call bell options Allows door bells to be connected In built data ports for interfacing Telemedical health monitoring devices over phone Dementia monitoring capabilities as well as inactivity monitoring Special OEM customised software available upon request for specific criteria 16 wireless Radio Devices Blow switches PIRs Reeds Smoke Inactivity Dementia Fall Wireless lights Sounders vibrating pendants etc OEM expandable upon request Four additional hardwired inputs and 3 hard wired control outputs for remote SmartHouse control features e g Remote local control of lights doors appliances Automatic two way voice contact in emergencies Programmable Contact ID Ademco or British standard communication formats Answers incoming telephone calls remotely via pendant Hands Free Automatic system tests power fail and low battery reporting Ability to remotely control auto answer from control centre Automatic communication path failure alarm Programmable cancel button with ability to send manual daily
71. to indicate that it is in Programming Options SMARTLINK Tomorrows ADEMCO 1 0 Technology Today 1 CLIENT ACCOUNT 4 3PROGRAMMING RULES The easiest way to program the Medi Link unit is to use the large CANCEL Green Button and the HELP Red Button on the Medi Link unit CANCEL 1 Press the CANCEL Green Button on the Medi Link unit to scroll through the Main Menu Options or the Sub Menu Options HELP Press the HELP Red Button on the Medi Link unit to view the 2 programmed value for that option The values will be displayed flashing To step through values press the HELP Red Button again CANCEL HELP To store an option selected press the CANCEL Green and HELP 3 Red Buttons at the same time The Medi Link unit will beep twice while flashing the display to acknowledge that the option has been selected Medi Link Installation Manual Rev1 1 6 5 PROGRAMMING OPTIONS 51 PROGRAMMING MAIN MENU OPTIONS Note The easiest way to program the Medi Link unit is to use the large CANCEL GREEN Button and the HELP RED Button on the Medi Link unit Press the CANCEL Green Button to scroll through the Main Menu Options Option Description Page E ud CLIENT ACCOUNT 8 PO MGE PHONE NUMBERS 8 PENDANTS 9 a DETECTORS c MR INPUTS 13 cots 19 i 7 PREFERENCES PREFERENCES v AL EVENTS 7 9 SYSTEMS SYSTEMS 18 10 DAYLIGHT DAYLIGHT 29 Vue 1 TEN 2 12 REPORTS REPORTS
72. tton on a Radio Key Pendant any programmed Pendant with options PANIC DELAY PANIC or URESS to Cancel any alarms and put the Medi Link unit to DISARM state Auxiliary Outputs and the HELP Red Button will turn OFF if still active NOTES e Alarms are restored first if voice is in progress If program option RESTORES in the EVENTS Flags Ademco amp Contact ID is Disabled the Medi Link unit will return to NORMAL or DISARM MODE when the Monitoring Centre has received the alarm No Restores are sent to the Monitoring Centre Tamper Alarms on Detectors do not turn on the Open Collector Outputs Auxiliary Outputs when in NORMAL DISARM MODE This will allow for changing Batteries No Reports are sent to the Monitoring Centre 6 1 1 RADIO PENDANT ALARM Display Pendant No 1 to No 8 6 1 11 Help Call Help Call or Call Help Pendant Alarms Ademco amp British Version Press any Button on a programmed Pendant with an option HELP or the PANIC ON Button on a programmed Pendant with an option CALL Help Call or to initiate a Call alarm The speaker will beep rapidly for the amount of time selected in the PRE ALARM TIME Option During this pre alarm condition the alarm may be aborted by pressing the CANCEL Green Button At the end of the pre alarm warning the Medi Link unit will dial the Monitoring Centre The HELP Red Button will flash
73. ult Default all the EVENTS Programming Options Press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that ALL the EVENTS Programming Options has been Defaulted Press the CANCEL Button to move to the next Program Option 8 EVENTS 1 default Medi Link Installation Manual Rev1 1 5 2 9 Program SYSTEMS Option ADEMCO 1 0 9 SYSTEMS 9 SYSTEMS 1 Light Dim 9 SYSTEMS 1 Listen Pin 9 SYSTEMS 1 Microphone 9 SYSTEMS 1 Speaker Volume 9 SYSTEMS 11 Line Balance 9 SYSTEMS 11 Line In Level Description 9 SYSTEMS is displayed Press the HELP Button Light Dim Green Cancel Button amp LCD Display 2 Bright 1 Light Dim is displayed Press the HELP Button 2 2 is displayed Pressing the HELP Button again to scroll through 0 Off 1 Dim and 2 Bright To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Listen Pin default Enable 1 Listen Pin is displayed Press the HELP Button 2 Enable is displayed Pressing the HELP Button again to toggle between Disable and Enable To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been se
74. uress Alarm 355 130 130 301 AC Loss 302 Low System Battery 384 RF Transmitter Low Battery 384 RF Transmitter Low Battery 401 O C by user 380 Sensor Bypass Trouble 602 Period test report Zone Number CCC 9 16 9 16 9 10 9 10 9 10 15 1 8 9 10 1 8 Medi Link Installation Manual Rev1 1 7 3 BRITISH DTMF UNIVERSAL REPORTING This reporting is used to transmit alarms from a subscriber s site to a Tunstall Base Station via the telephone line The transmission is done using DTMF tones 24 digits are sent to report an alarm The format is as follows BBBB E A SSSSSSSSSSSS HHHH CC BBBB Beginning of message tones Always D 20 E Equipment type 0 Tunstall Piper Portal Tunstall Piper Premier A Alarm Types See Table Below SSSSSSSSSSSS 12 digit Subscriber ID HHHH Hard wired alarm EE Error check The Tunstall Base Station will transmit a trigger message digits to signal to the Medi Link unit to start its transmission 2 The Tunstall Base Station will transmit a kiss off message DTMF digits to signal to the Medi Link unit that it has received the message 3 After the kiss off message is received the Medi Link unit will stay on line with voice Enabled microphone on low sensitivity 4 If the digit C is received press TALK button at the Base Station the Base Station is in talk mode The Medi Link unit should be set to voice Enabled microphon
75. utton again to scroll through Ph Primary Ph Secondary Disable and SerialPort To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected 3 Press the CANCEL Button to move to the next Program Option Medi Link Installation Manual Rev1 1 Option REPORTS Mains Delay REPORTS Mains Repeat REPORTS Low Batt Unit REPORTS Low Batt Radio REPORTS default Description Mains Delay default 3 Hours Delay Mains Delay is displayed Press the HELP Button 3 is displayed Pressing the HELP Button again to scroll through 0 to 24 Hours To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected Press the CANCEL Button to move to the next Program Option Mains Repeat default 0 No Repeats 1 2 3 Mains Repeat is displayed Press the HELP Button 0 is displayed Pressing the HELP Button again to scroll through 0 to 24 Number of Repeats To Store an option selected press the CANCEL and HELP Buttons at the same time The Medi Link unit will beep 3 times to acknowledge that the option has been selected Press the CANCEL Button to move to the next Program Option Low Battery Unit default 1 Report Low Battery Unit Once 1 2 3 Low Batt Uni

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