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MTCDS Installation & Operation Manual
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1. MT2PC BIT SP C eresse MonitorPro Station Supervisor MultiTode Probe MultiTode Relays rnultitrode Page 5 of 59 MUlkitrod MTCDS Installation amp Operation Manual 1 Warnings amp Cautions Information to User Read through the manual obtain working knowledge and maximum performance from the product After reading put the manual away in a safe place for future reference 1 1 Terms used in this Manual DANGER THIS SYMBOL IS USED WHERE NON COMPLIANCE COULD RESULT IN INJURY OR DEATH WARNING THIS SYMBOL IS USED WHERE NON COMPLIANCE COULD RESULT IN INCORRECT OPERATION DAMAGE TO OR FAILURE OF THE EQUIPMENT NOTE THIS SYMBOL IS USED TO HIGHLIGHT AN ISSUE OR SPECIAL CASE WITHIN THE BODY OF THE MANUAL NOTICE This document is proprietary to MultiTrode Pty Ltd the company and for sole use within the company notwithstanding that this document may from time to time be made available to the company s subcontractors suppliers customers and others for purposes associated with manufacturing and other processes as authorised on an individual basis by MultiTrode Pty Ltd or their representative In such cases where the document has been issued to external parties its contents shall not be transcribed copied relayed or divulged to any other party whatsoever and after sati
2. Modems mj Monitors B Network adapters Ei Other devices a Unknown device H PCMCIA adapters oy Ports COM amp LPT A ATEN USB to Serial Cable COMS F Communications Port COMS aF ECP Printer Port LPT1 i Sound video and game controllers m System devices gt EE m E Figure 55 This is the serial port for the USB to serial connection Note that the COM port is outside of the 1 4 range Find the item in the list for the USB to Serial converter Right click the list item and select Properties Click on Port Settings and Advanced Change the Port Number to be within the range COM 1 4 a 9 gt Advanced Settings for COM2 2x Use FIFO buffers requires 16550 compatible UART ok Prstacocscoccconsnsccosvsescsonsasscesescccnonsascvecessccson va sscosesscocoa vasseosesoceess beseeosesocceosvessoonecouceoness OK Select lower settings to correct connection problems c ance Select higher settings for faster performance Defaults Receive Buffer Low 1 kr Pr J High 14 14 Transmit Buffer Low 1 J High 16 16 lt COM Port Number COM2 af Figure 56 Change the port number if required the value shown is OK MTCDS v8 0 5 Manual R8 1 Page 55 of 59 MUlkitrod MTCDS Installation amp Operation Manual 12 Glossary of Terms Activation Level The point at which a pump or alarm is switched On The pump controller is automatically al
3. The MultiTrode TinyMon program enables the user to upgrade the firmware running on the following devices inyMon 8 0 5 Monitor Pro e MT2PC m Firmware Upgrade e MT3PC Firmware y j Program Reservoir Monitor m Progress File Progress 0 j Li f l Overall Progress T if 1 E 1 f o oo F F ig ure 15 En TinyMon Icon Select COM Port OR press Help for instructions Figure 16 TinyMon Window Page 20 of 59 MTCDS v8 0 5 Manual R8 1 multitrod TL kif MTCDS Installation amp Operation Manual H y A BRR LAT 6 Operation This section covers the basics of the Control and Diagnostics Software 6 1 MultiTrode Settings Change Program wi MultiTrode Control amp Diagnostic Software MULTITRODE MTSettingsChange Version 6 0 5 For Use With Monitor Pro Version 6 0 5 Purnia Controller version 6 0 5 MonitorPro Settings Pump Controller Settings Scada Pump Controller Settings Communications Options DiiallIp Figure 17 Settings Change Menu The MultiTrode Settings Change program allows operators to view save or change current system settings using established communication between the PC and the relevant pump controller and or station monitor Communication to the station site is via the RS232 serial cable MTCIU cable radio modem or telephone modem To configure the communication network see Section 6 2 3 The setting change program has
4. setup exe Read the instructions presented and press NEXT gt to continue a s fs Accept the default destination folder C Program Files MultiTrode Pump Management or designate a directory by entering the appropriate path Press NEXT gt to continue Setup Type Click the type of Setup you prefer then click Mest MT Pump Management Suite MT Pump Management Suite with Reporting Description lt Back Cancel Figure 4 Default destination folder 5 Choose the appropriate software package from the list presented and follow the instructions that display on the screen 6 After the installation is complete select Finish when asked The computer will restart and the necessary files will be installed Page 14 of 59 MTCDS v8 0 5 Manual R8 1 MTCDS Installation amp Operation Manual Multitroge 4 4 Hardware installation The following describes the hardware connections needed to enable system communications using the MultiTrode RS 232 cables supplied Note A For information on radio installation see Appendix A For information on modem installation see Appendix B Alternatively this software package comes with an extensive online Help accessed by pressing the F1 key Help contents are shown below Ce MT Settingslhange Help JJ Dialup Establishing a DialUp Connection Flow to Configure Modems when using the Dialup Feature ce Pump Controller Settings Ce Monitor Pro Settings Ce Opt
5. MultiTrode Control and Diagnostic Software stand out from all other packages which offer the user control and reporting capabilities for their station management Once again MultiTrode is the answer to all your pump station needs MTCDS v8 0 5 Manual R8 1 Page 9 of 59 MUlkitrod MTCDS Installation amp Operation Manual 3 Firmware Compatibility Chart 3 1 How different firmware versions relate to the new MTCDS MultiTrode has an aggressive policy of continually seeking to improve our products to conform to customer requirements These changes inevitably lead to improvements in the product and methods of interfacing to the products which can cause different versions to not be directly compatible Below is a comprehensive description of the new MTCDS and how it relates to existing and new versions of product firmware See Firmware Compatibility Chart over page Firmware is defined as software that is programmed into the MonitorPRO and Pump Controller it is identified in the chart by versions numbers for example V7 00 V8 0 5 Software is defined as an application that runs on a computer The following software is used in the chart 1 MTSettingsChange is used to extract and change settings on either the MonitorPRO or Pump Controller 2 MTStatLog is used to extract the datalog file information from the MonitorPRO and also show the remote site status of the Pump Controllers MTConfig is used to configure the information f
6. disk in rich text format file rtf Print Settings MULTITRODE MULTITRODE PTY LTD PUMP CONTROLLER SETTINGS Date Time 22 12 2005 12 51 23 PM Unit Software version Unit Serial Number EDS Settings No Description Current Value Display Value 1 Charge Discharge Discharge 0 2 Level Alarm Mode Level Alarm Auto Reset 3 Level Alarm Flash Steady Level Alarm Steady 0 4 Level Alarm Mute Time 10 min 15 5 Level Sensing Device Probe 0 6 Level Sensor Timeout 10 min 15 7 Probe Single Multi sensor Multi Sensor Mode 8 Normal Peak Levels Use Normal Levels a Duty Select Key Operation Quick set Operation 1 10 Pulse Start Number of Pumps 1 t1 11 Group Configuration Fixed group sequence t0 12 Interpump Start Delay 10 sec 5 x Cancel Copy Save Figure 26 Print Preview Window 6 2 3 Communications This section of the graphical interface is comprised of e Site Number e Group Number e Uni Type Site Number Unit Type The number to which the remote site The unit may be master or slave type has been assigned Only required if using multiple MonitorPro s Communications Site Humber fo Group Number I Unit Type Master Group Number The number to which the Pump controller belongs Only required if using Rs485 communications For other communications modes the unit must be Group Number 1 Figure 27 Communications Options Page 26 of 59 MTCDS v8 0 5 Man
7. particular unit is recorded Users PC MutiTrode Device kanl Joined Cable E aha ES a mmm Gna Gms es sess sa DA a ere Ec Page 36 of 59 MTCDS v8 0 5 Manual R8 1 MTCDS Installation amp Operation Manual Mukitrog e Once communications are established TinyMon will reprogram the device s internal Flash ROM with the latest firmware version MTCDS v8 0 5 Manual R8 1 Page 37 of 59 multitrode The TinyMon dialog box contains the following controls COM Part roy COM Port Selection Box Displays only the available COM ports on the system Pragram Program Button Activates the programming of the RAM and FLASH ROM The button remains inactive until the user has selected a device and firmware version If the user reselects the device they wish to program this button again becomes inactive until firmware is once again selected Help Help Button This button presents the user with a help file explaining the general operation of the TinyMon application Exit Exit button This button has two operational modes During the reprogramming process the Exit button is delegated as the Abort button and pressing at this time will cancel the programming of the device Pressing at any other time will close TinyMon Firmware B J 5 m Firmware selection box Shows the available firmware upgrades based upon the
8. result of the Device selection combo box The box remains inactive until communications have been established MT2PC Device selection box Shows the devices available for upgrade This combo box remains inactive until communications have been established Device Check Software button This button only appears once an MTxPC has been selected as the device Pressing this button opens another window showing what extra functionality the unit has e g VFD enabled or SCADA enabled Page 38 of 59 MTCDS Installation amp Operation Manual TinyMon 8 0 5 COM Part Device MT2PC Exit Firmware Upgrade Firmware v8 05 j Program r Enabled Software Progress File Progress Overall Progress Press Program Button OR Hezelect Device Figure 35 TinyMon Dialog Box MTCDS v8 0 5 Manual R8 1 MTCDS Installation amp Operation Manual Multitroge 6 4 1 Firmware Upgrade Procedure The follow is detailed procedure for firmware upgrade of MultiTrode devices To install TinyMon the following items are needed They are included in the Control and Diagnostic package e MultiTrode Modem cable e Software Adapter cable As previously mentioned communication between the user s PC and the MultiTrode device is only available via the RS232 serial communication cables supplied with this software package Note It is recommended before upgrading any hardware that a current list of settings for the particula
9. Auto Rasat ek h WOLOCKOUT Man Reset OLOCKOUT Man Reset 2 MOTOR OVERTEMP OMOTOR OVERTEMP i00 SEAL FAILURE O SEAL FAILURE ALTERNATE LD 5G TOGGLE 5 3 mn ji RESET RESET I DUTY l l N ONE F __ TWO D WE LECT p SET LEVELS t SET DELAYS Ex Figure 39 Reset the MTxPC device 7 Wait for communications to be established If the following dialog box appears please check the MultiTrode unit and cable connections Press OK and repeat steps 5 through 6 Connection x Could not establish communications Please check unit and cable Figure 40 Communications error message If communications have been successfully established between the Multi Trode unit and the PC the following dialog box appears Press OK Connection E G communications Established Figure 41 Communications established message MTCDS v8 0 5 Manual R8 1 Page 41 of 59 rnultitrode MTCDS Installation amp Operation Manual 8 sir the Multi Tode device from the drop down 9 Select the firmware version to be installed onto Ist the unit TinyMon 8 0 5 TinyMon 8 0 5 j TEE COM Port COM1 Help LOM Fort comi zi Hep Device Monitor Pro gt Exit Device Monitor Pro x Et Firmware Uj aT 2PC m Firmware Upgrade Firmware v8 0 5 j Program wijs Firmware Reservoir Monitor Progress Progress File Progress File Progress 0 0 Overall Pr
10. SE 1200 Baud Tx lows Dielen m5 P oa SeHi Saw Humb Grasp Huribai fi Ura Type Master Sistus Interval Time zee fia Modem Inbalzshon Stang F EF537a5 Cancel Bertone Chef auks Figure 54 Communications Options 3 Enter the following settings in the Options dialog box Com Port Select the PC COM port number that the modem is connected to Select MODEM Comms Timeout sec 15 Modem Initialization String Communications Mode Enter the modem initialisation string according to the table below Modem brand Model String Hayes Accura 336 Message Modem AT amp FS37 5 oe 56K Voice Faxmodem AT amp F amp N2 Robotics Netcomm Roadster 56 Ultra AT amp F amp KO amp DO CO N1 MS 1 1 1200 1200 Other Contact the place of purchase 4 Press the OK button This completes the PC software configuration MTCDS v8 0 5 Manual R8 1 Page 53 of 59 multitrode MTCDS Installation amp Operation Manual 10 Appendix C Upgrading Firmware 10 1 Firmware upgrade steps for Pre V7 00 firmware units 10 1 1 Monitor Pro 1 O Hand extract the settings and configurations from the unit Switch power OFF to the unit Check section 3 to see if DIP switches require changing Ensure the DIP switches are returned to their original state after firmware upgrade Connect both the Modem and Software cables together and connect the
11. Two modems are required when using this feature One modem is located at the PC end and the other is located at the MultiTrode device remote end Std Null MutiTrode Modem ees Modem Cable Telephone Line Cable supplied s _ P P YF lt PC Modem Remote Modem SSE User s PC Multi Trode Device Figure 46 Modem Configuration The dial up feature works in the following manner e The PC software uses a modem to dial up another modem at the remote site e The modem at the remote site automatically answers the call e A data connection is automatically made between the modems e The PC software may then be used to modify the settings or to retrieve the stored datalog from the MultiTrode device at the remote site Note Please ensure that there is no other equipment e g fax machines or other modems connected to the telephone line 9 2 Equipment Required e 2x telephone modems see modem approval list below e 1x standard RS232 modem cable e 1x MultiTrode Modem cable supplied e Telephone line e PC with a spare COM port and running the MultiTrode Control and Diagnostic Software Modem brand Model Hayes Accura 336 Message Modem 3Com US Robotics 56K Voice Faxmodem Netcomm Roadster 56 Ultra Dynalink V1433VQE Page 48 of 59 MTCDS v8 0 5 Manual R8 1 MTCDS Installation amp Operation Manual Multitroge 9 3 Remote Modem Setup 9 3 1 Remote Modem Configuration 1 C
12. desired period of 3 weeks This function sets the Read Pointer to the beginning of the datalog This can be used to re read old data Le Set To End This function sets the Read Pointer to the end of the datalog where the latest data is being written This can be useful for two purposes 1 To ignore all old data and set the unit so that the next data read will contain new entries only 2 To look at the most recent data in the log perform a Set to End to set the read pointer to the end of the datalog the most recent data Then use Get Previous to read the most recent data backwards from the end MTCDS v8 0 5 Manual R8 1 Page 33 of 59 Multitrog MTCDS Installation amp Operation Manual 6 3 4 Status The Status section provides an up to date view of the status of both a MonitorPro and accompanying Master Pump Controller if present This is not an exhaustive account of all the information available but contains the most important parts oea Panel Pump1 Pump2 Running T Running i Manual Manual he Dit 6 j lt ry uzmllabla Anvaleble C Pump Fault T Pump Fault Howrs Puan Hours Aun Figure 32 Status Screen The program will call for the current status of the unit s once only The user may click the Start Polling button to begin the status cycle that will repeat at the interval set in the Communications Options section of the program To
13. included with this package 4 1 1 MultiTrode RS232 Modem Cable This cable must be used to connect a modem to the MonitorPro in the field Note that the MultiT rode RS232 Software Cable is not used in the field MultiTrode RS232 Modem Cable This cable must be used to connect a modem to the MonitorPro in the field Note that the MultiT rode RS232 Software Cable is not used in the field MultiTrode RS232 Software Cable This cable is used together with the MultiTrode RS232 Modem Cable when a MonitorPro or Pump Controller is directly connected to a personal computer MultiTrode Control and Diagnostic Software CD ROM User s Manual this manual If any of these items are missing or damaged contact your place of purchase immediately 4 2 System Requirements e Microsoft Windows 95 98 NT Workstation 4 0 or Windows 2000 e Pentium 120 or higher e 250MB available hard disk space e 16MB RAM e CD ROM drive 4 2 1 Installation of the MultiTrode CDS software involves the following e Software Installation e Hardware Installation e PC Communication Configuration Once these tasks have been completed you will have a fully functional system MTCDS v8 0 5 Manual R8 1 Page 13 of 59 Mukitrode MTCDS Installation amp Operation Manual 4 3 Software Installation 4 3 1 Follow these steps to install MTCDS Insert the MTCDS CD into the CD ROM drive of the PC Run Windows Explorer open the MTCDS directory and run
14. menu click the button z on the right hand side of the appropriate dialog EDS 6 Level Sensor Timeout 2 min Click on the desired value to nominate the selection MTCDS v8 0 5 Manual R8 1 Page 27 of 59 rmultitrog e MTCDS Installation amp Operation Manual 6 2 5 2 Sliders The pump controller settings program offers two different types of sliders incremental and analog Incremented sliders align to the desired value reference line when moved Normal Delays Activation Master Slave 1 Click on and hold the left mouse button to move the slide controller to the desired position Releasing the mouse button sets the slider to the new position Analog sliders allow change of variable indicators by changing slider position The value indicator will increase as the slider is moved up and decrease when moved down Page 28 of 59 MTCDS v8 0 5 Manual R8 1 MTCDS Installation amp Operation Manual Mukitrog e 6 2 6 Configurable Pump Controller Settings Note Consult the MultiTrode Pump Controller manual for setting descriptions defaults and allowable ranges e EDS Settings 1 87 All 87 EDS s are available within the Pump Controller settings interface e Pump Levels Normal Pump Levels Peak Contains the level settings for a maximum of three pump controllers and caters for peak normal level and charge discharge mode settings e Alarm Levels Contains normal and peak alarm level settings for alarms 1 and 2 This se
15. stop this cycle the click on the Stop Polling button ef Ghetue x a g 33 L HTIKIRLTIsTS Pump 1 Faults Monitor Pro gt Analog Oigital I O Faul lt gt Thermal Overload k Over Current Earth Fault i Under Curent Insulation Rezistance i gt Phase Failure Low Flores Raie re Available Pump Controller L Seal Fail a i gt Non Critical Foul gt Delay Fail 3 Pump Fault he P s e Critical Fault i Motor Over Temp Hours Run Current Other va BEE Resistance When a connection with the remote site is established the Pump screens present information pertaining directly to individual pump sites As with the Control Panel screen the user is presented with the Manual Off and Auto buttons but only for the selected pump Also present is the same fault Reset button that appears in the Control Panel screen The Pump screen also provides a list of possible Pump Controller and MonitorPro faults a red light indicates a fault at site Page 34 of 59 MTCDS v8 0 5 Manual R8 1 MTCDS Installation amp Operation Manual MUlkikrod e Battery Supply EMaER G Low DC Supply Fault Other _ g Level Alarm 1 4 Over Voltage Fault Alem Preset w 2 Ca Level Alarm 2 C Under Voltage Fault Total Flow Eat Stat Polen Figure 33 Alarm Screen The Alarm Supply screen shows the status of e Site s level alarms e Main
16. the Pump Controller is connected to a Monitor Pro via a LAN network ensure EDS 44 is set to Off Retrieve Settings Using this function a complete list of all the current settings from a Pump Controller or Monitor Pro can be obtained The user will be asked to wait several seconds while the communications process completes After the completion of the communications process the Setting Change Program will contain all settings of the connected unit ses Note MultiTrode does not recommend transmitting settings data via radio link systems as data corruption may occur Radio communication systems have inherent signal loss problems The purpose of Send Settings is to reprogram the Pump Controller or Monitor Pro with newly configured setting changes or to load settings stored on disk See Section 6 2 2 2 The user will be informed if any of the settings will result in the loss of communications between the MultiTrode device and the users PC Page 24 of 59 MTCDS v8 0 5 Manual R8 1 multitrod TOME Bru i Sal BRAL MTCDS Installation amp Operation Manual MutitiTrode Settings Change Program lf the MTxPC is connected to a Monitor Pro via a LAN connection then please press RESET ONE RESET Tyo amp DUTY SELECT keys simultaneously to reinitialize LAN communications before leaving the station Figure 25 System Reset prompt Upon completion of the data send the pump controller will perform a system r
17. the following main functions e MonitorPro Settings e Pump Controller and SCADA Pump Controller Settings e DialUp e Communication Options MTCDS v8 0 5 Manual R8 1 Page 21 of 59 Multitrode MTCDS Installation amp Operation Manual 6 2 MonitorPro Note The Operations File Operations and Communications categories are explained in Section 6 2 2 r OPERATIONS Send Settings Retrieve Settings Reset Defaults r File Operations FILE OPERATIONS Save Settings Load Settings Print Preview Settings i Date Time Comms i Secu Date Logging Analog Digital Inputs SETTINGS Flow Analog Digital Outputs Communications COMMUNICATIONS Site Number no Group Number j Unit type master w Exit Figure 18 Select MonitorPro Settings button Note The purpose of the MonitorPro Settings section is to enable the user to both configure and obtain settings from a specified station monitor Page 22 of 59 MTCDS v8 0 5 Manual R8 1 MTCDS Installation amp Operation Manual Multitrog 6 2 1 Settings Settings is divided up into the following options Motor Protection Date Time Comms Security Data logging Analog Digital Inputs Flow Analog Digital Outputs Motor Protection Figure 19 Motor Protection Button This function allows the user to configure the pump protection settings for a MonitorPro For a complete description of pump
18. LOH OJEMUIIJ X 0 8A YUM HUN B 0 Ul p quos p se SUOHONJ SU y MOJI pun e o JUSS eq u y UD sBul s OJEMULII S U YUM YOM jues eq Udy UEI sbul jes pees 1991109 BQ JIM UOISJOA SJEMPIEY pee esay SUOISJOA STEMWIIJ Jou seop aJeMYOS Aoq OU 1991109 BQ JIM UOISJOA SJEMPIEY s u SUOISJOA OJEMWIIJ S u S O 9A O1 00 ZA EZLN 91 ey se papeibdn aq 0 ajqe aq JIM s u UIIM spun WOI suyas ey se papeibdn aq 0 ajqe aq JIM UIA SHUN WOI sBun1 s Peds WO1 SUOISJOA SIEMUUUIY e BAOYe PUL 00 A SUOISJOA JeAVu1lId peel Ajuo ued BueuocsBu 18S_ LIN TEEO ZOId 00 ZA Snoge pue 00 A SUOISIOA SIEMUUII V Ajuo ued abueyDsbuiyas W suoddns 0 8 uoISsi8SA SGOLIN 00 ZA WOII D xipueddy Ul sdejs ey MO O UB 198109 o xipueddy eq UOISJOA BJeEMpIeY ey pinousS Ul sdajs y MO O UBU 10909 eq UOISIBA BIEMPIeY ey p nouS apes6dn ue JO 10 98 ey 0 yOeQ HUN y apes6dn ue 10 A104928 ay 0 yOeQ HUN pues JO Fun meu e seyond y ey pues JO yun Mau e eseyInd Jaye pasinbes ese G 0 8A Wou s inte p nb ese G 0 8A WOI s in1le pue pjo OO SI UOISIBA SBIeMPJEY SUI pue pjo OO SI UOISIBA SIeMPJEY SUI J G O 8A 91 pepesBdn aq ued aAoge U G O 8A 91 pepesBdn aq ued onoge pue 00 S SUOISISA SIeMpJeY IUO pue 00 S SUOISISA aIeMpJeY IUO apes6dn asemu Jaye p 1 lu apes6dn asemu Jaye p 1 lu 1 aq ued Ady OS JOnpod y WOI 1 aq ued Ady OS JONpod y WOI sjonpoud pojoenxe pu
19. M 1 using the supplied cable or plug pack Page 46 of 59 MTCDS v8 0 5 Manual R8 1 MTCDS Installation amp Operation Manual Multitrode 8 5 PC Software configuration Performing the following steps configures the PC software 1 Run the MTSettingsChange or MTStatlog program 2 From the main form click the Communication Options button The following dialog box appears SS Options r CUM Fost COM1 f ARADO wel ale eet Er PNA FE dr RS2Z32 sso ME f MODEM aa Comme Tarot rec 6 Baud Rate Tx Basse Delay mS F 2200 Baad TLove Dewis F Modem Initialization String Reston Defa Figure 45 PC Software Configuration Screen Enter the following settings in the Options dialog box Communications Mode Select RADIO Comm Port Select the PC COM port number that radio is connected to MultiTrode recommends Com 3 Comms Timeout sec 15 Tx Raise Delay mS 5 Tx Lower Delay mS 5 3 Press the OK button This completes the PC software configuration MTCDS v8 0 5 Manual R8 1 Page 47 of 59 MUlkitrod MTCDS Installation amp Operation Manual 9 Appendix B Modem Configuration 9 1 Configuration of Modems when using the Dial up Feature This document details the steps required to configure the modems when using the dialup feature in the MultiTrode Control and Diagnostic Software MTSettingsChange and MTStatlog programs
20. MTCDS Installation amp Operation Manual Multitrode 7 Dialup Points Configuration The MultiTrode Dialup Points Configuration program allows the user to add or edit remote modem site details Only used for Modem connections sE MultiTeode Doria k Disprorho olbaae Figure 42 Dialup Points Configuration Interface 1 On the Dialup Points Configuration interface click on the Add button The Enter New Site Details dialog box will appear bh Enter New Site Details Details Site Description Brown Hill Pump Station Phone Number 0755478699 Figure 43 New Site Details window 2 Inthe Site Description field type the new site s area location short and descriptive as possible 3 Inthe Phone Number field type the new modems contact phone number include all area codes 4 When completed press OK MTCDS v8 0 5 Manual R8 1 Page 43 of 59 Multitrode Mulli eode Control aspipi Solis k m _ Figure 44 Edit Delete Sites Screen Page 44 of 59 MTCDS Installation amp Operation Manual To edit a site simply highlight the field and type the new information To delete a site press the corresponding left hand side marker this highlights the entire dialup site pressing the Delete button will then permanently remove this site MTCDS v8 0 5 Manual R8 1 multitrod H y Etal MEEA I MTCDS Installation amp Operation Manual 8 Appendix A Radio Configuration 8 1 Radio Li
21. Mmulutrode WATER WASTEWATER PUMP STATION TECHNOLOGY MTCDS Installation amp Operation Manual MultiTrode Control and Diagnostic Software Mulkitrode RANDEN U B h R B h H MUKIrode MTCDS Installation amp Operation Manual Page 2 of 59 MTCDS v8 0 5 Manual R8 1 MTCDS Installation amp Operation Manual Multitrog This Manual is the support documentation for the installation commissioning and operation of MultiTrode MTCDS Document Version 8 0 MTCDS V8 0 5 To support equipment version up to 8 0 x This revision update 05 Jan 2006 NOTICE This document is proprietary to MultiTrode Pty Ltd the company and for sole use within the company notwithstanding that this document may from time to time be made available to the company s subcontractors suppliers customers and others for purposes associated with manufacturing and other processes as authorised on an individual basis by MultiTrode Pty Ltd or their representative In such cases where the document has been issued to external parties its contents shall not be transcribed copied relayed or divulged to any other party whatsoever and after satisfying the requirements for which the document was originally issued to any external party shall be either returned to the company or destroyed as required by the company s document control procedure and as attested to by the recipient at the time of taking possession of the document MultiTrode Pty Ltd shal
22. MultiTrode Status Datalog Program inf MultiTrode Control aaa Software MALTITRODE MT StatLog oF 08 Wersion 6 0 5 m me a For Use With Monitor Pro Version 6 0 5 Fump Controller wersion 6 0 5 For Help Press Fl MTStatlog DataLog status Dialllp Figure 11 Status Dialog Icon ea Communications Options i Figure 12 Status Dialog Window MTCDS v8 0 5 Manual R8 1 Page 19 of 59 MUKIrode MTCDS Installation amp Operation Manual The MultiTrode Status and Datalog program enables the user to access the following e Datalog information from a Monitor Pro e Up to date status information of both Monitor Pro and Pump Controller e Dialup configuration for modem sites e Communication options for user s PC 5 3 MTCDS Utility Packages The Control and Diagnostic Software also consists of two utility packages These packages allow for remote site communications configuration and firmware upgrade via graphical interfaces that are based on a classic windows look and feel To access a utility package double click on the corresponding shortcut icon 5 3 1 MultiTrode Dialup Points Configuration This software enables the user to add or edit remote modem site configuration See Appendix B for details MultiT rode Control amp Diagnostic Software MULTITRODE MT Contig Figure 13 Configuration Icon Figure 14 Configuration Window 5 3 2 MultiTrode TinyMon Automatic Programmer
23. S 44 Communications with Network must be set to OF For convenience a shortcut method for changing EDS 44 is shown below 4 4 2 Set EDS 44 to Off PUMP 1 PUMP ALARMS an O RUNNING O RUNNING BO O MANUAL MANUAL ALARM 1 70 QO OFF O OFF ALARM 2 so O AUTO O AUTO i I I I l7 Simultaneously press Select One SELECT IT SELECT J8 6 5 6 5 ONE Y I Select Two and Alarm Reset a n H SENSITIMTY I E SOC AVAILABLE AVAILABLE ee When pressed an LED test will 5 400 FAULT Aula Reset OO FAULT Auto Reset a commence HO LOCKOUT Man Reset O LOGKOUT Man Reset HO MOTOR OVERTEMP OMOTOR OVERTEMP 10 SEAL FAILURE SEAL FAILURE C ALTERNATE LO 5 TOGGLE YTI RESET RESET DUTY ONE TWO SELECT 7 rt SET LEVELS SET DELAYS Page 16 of 59 MTCDS v8 0 5 Manual R8 1 MTCDS Installation amp Operation Manual Multitroge 4 5 PC Software Configuration For successful communications with the MonitorPro or Pump Controller in the field the Control and Diagnostics software communications mode settings need to be configured for one of the following communication devises e RS 232 MultiTrode Cables supplied e RS 485 MultiTrode Computer Interface Unit MTCIU not supplied e Radio MultiTrode approved Radios not supplied see Appendix A e Modem MultiTrode approved Modems not supplied see Appendix A 4 5 1 Software Configuration Procedure Follow these instructions to configure the communication set
24. a MonitorPro For a complete description of these output settings refer to the MultiTrode MonitorPro user manual MTCDS v8 0 5 Manual R8 1 Page 23 of 59 MUIItrode MT CDS Installation amp Operation Manual 6 2 2 Pump Controller and SCADA Pump Controller Settings sf MultiTrode Pump Controller Settings Program I x OPERATIONS m Operations Send Settings OPERATIONS BES Reset Defaults Telemetry Digital Input Settings Cont d 4 EDS 76 BN Digital Telemetry Input Ort EDS 77 BD Digital Telemetry Input EDS 78 BS Digital Telemetry Input EDS 79 CC Digital Telemetry Input EDS 80 CN Digital Telemetry Input EDS 81 CD Digital Telemetry Input EDS 82 CS Digital Telemetry Input EDS 83 PL Digital Telemetry Input EDS 84 PF Digital Telemetry Input EDS 85 PS Digital Telemetry Input 4 4 4 4 4 4 File Operations 4 4 Save Settings 4 FILE OPERATIONS Pump Flush Out Settings EDS 86 Number of Pump Cycles fo M EDS 87 Duty Pump Stop Delay 0 25 sec Load Settings Print Preview Communications COMMUNICATIONS Site Number J Group Number 1 Unit Type Prose SETTINGS Figure 24 SCADA Pump Controller Settings Menu The Pump Controller interface enables the user to configure and obtain settings from a specified pump controller unit Note For further operational functions on the Monitor Pro see Section 6 2 6 2 2 1 Operations Note If
25. cess or used to close the datalog application Remember to save any changes made before exiting the application a Load Used to open previously saved datalog files A datalog file has a Microsoft Access mdb filename extension Note This function will only load a file with an mdb extension Ensure that the datalog is saved as a Microsoft Access database mdb extension MTCDS v8 0 5 Manual R8 1 Page 31 of 59 MUlkitrod MTCDS Installation amp Operation Manual This allows the data currently displayed in the datalog to be saved to either a Microsoft Access database mdb extension file or as a Comma Space Delimited csv extension file for use with Microsoft Excel Lotus 1 2 3 or other spreadsheet programs Normal spreadsheet capabilities can be used to format the datalog information that has been saved To change the type of file that the datalog is saved to select the desired type from the Save as type box in the Save screen Note To Load the datalog into MTStatlog again it is necessary to save the file as a Microsoft Access database mdb extension file The datalog can be saved twice using a different file format extension each time To do this save using one file format e g Microsoft Access file extension and then press the save button again this time using the other file format e g Comma Space Delimited file lt Previous This function is very similar to the Nex
26. e modem should respond with the response OK displayed in the main window Modem config Hyper Terminal File Edt Views Call Transter Help Del ol 3 Connected 0 01 46 Auto detect Auto detect SCR VE Figure 50 HyperTerminal Window Page 50 of 59 MTCDS v8 0 5 Manual R8 1 H y Etal MEEA I MTCDS Installation amp Operation Manual Multitrog 8 In the HyperTerminal window enter the strings as listed in the table below followed by Enter Check that the response OK is displayed after entering each string Modem config Hyper Terminal File Edt View Call Transfer Help k Connected 0 07 46 Auto detect Auto detect SCR a Figure 51 HyperTerminal string entry window Modem brand Model String AT amp FSO 3 amp K0 Enter Hayes Accura 336 Message Modem AT amp WO Enter AT amp YO Enter AT amp FSO 3 amp KO amp HO amp R1 Enter aes 56K Voice Faxmodem AT amp WO Enter ATYO Enter AT amp FS0 3 amp K0 amp DO CO N1 MS 1 1 1200 1200 Enter Netcomm Roadster 56 Ultra AT amp WO Enter AT amp YO Enter AT amp FSO 3 amp K0 Enter Dynalink V1433VQE AT amp WO Enter AT amp YO Enter Other Contact the place of purchase 9 Turn off the modem and disconnect from PC This completes the remote modem configuration MTCDS v8 0 5 Manual R8 1 Page 51 of 59 MUKIerode MTCDS Installation amp Operation Manual 9 3 2 Remote Modem Installatio
27. ean off the build up 14 5 MultiTode Relays 17 18 LO r at ALARM power x a The MTR level relay has proven itself to be simple and extremely reliable in zo BEM wiew pump stations everywhere The MTR controls one pump or one alarm The Gem MTRA controls one pump and one alarm i Modal MTRA 2 E _240VAC L N Page 58 of 59 MTCDS v8 0 5 Manual R8 1 MTCDS Installation amp Operation Manual Multitrog MultiTrode Pty Ltd Head Office MultiTrode Pty Ltd UK Operations MultiTrode Inc USA Brisbane Technology Park Ivybridge Devon 18 Brandl Street Unit 3 990 South Rogers Circle PO Box 4633 Boca Raton Florida 33487 Tel 44 1752 547355 Eight Mile Plains Qld 4113 Tel 1 561 994 8090 Fax 44 1752 894615 Ph 61 7 3340 7000 Fax 1 561 994 6282 Fx 61 7 3340 7077 E mail UKsales multitrode com E mail USsales multitrode net E mail AUsales multitrode com Visit www multitrode com for the latest information MTCDS v8 0 5 Manual R8 1 Page 59 of 59
28. eset and the following dialog box will appear If necessary reinitialise LAN communications and press OK Reset Defaults This function can be used to configure a Pump Controller Monitor Pro with its original factory default settings To do this click Reset Defaults followed by the Send Settings function button 6 2 2 2 File Operations File operations consist of e Save Settings e Load Settings Print Preview Save Setting This function provides a mechanism for saving Pump Controller Monitor Pro settings for future reference current unit settings can be obtained using the Retrieve Settings function Saving system settings safeguards against data loss from system failure accidental overwrite or data deletion It can also be used as a basis for making any new changes to the system When saving system data ensure the chosen file name accurately describes the site This function will load Pump Controller Monitor Pro settings from a file on disk into the system view This is useful for reinstating the units settings where the data has been corrupted or after a TinyMon firmware upgrade MTCDS v8 0 5 Manual R8 1 Page 25 of 59 Multitrode MTCDS Installation amp Operation Manual Print Preview This function provides a method for printing a hardcopy of the settings When the print preview button is clicked a preview of the settings is displayed The user can edit the text and then print copy or save to
29. ey eq pjnoys suyas sjonpoud asemu sjonpoid asemu pojoenxe puey eq pinous sbumes sjonpoud aemuli OJEM WII 00 A Gld UUM Bumsix ey eremuIIJ JO SUOISJOA 00 ZA Old UUM SYJOM ABM ou OO ZA Old UMA YOM em OU ul Bumsix ey eremMUIUIJ JO SUOISJOA 00 ZA Old UM SXJOM em OU ul MOM Aem Ou ul suoHeIIjdde Japjo UO UOW UIJ esn o 9N ul uolleoi dde asemyos aaoge oul suoneoIjdde asemyos aaoge 8u Japjo UO UOW UIJ esn o 9N uoieodde aemyjos aaoge oul QIEMYOS BAOge AU 00 ZA Old e SYUCO LW e SYUCO LW open q UOWAULL q Sbueyosbumes LV e Boers LIN gt UOWAULL q 9BueuygsBumes LW e SOTIRISLN sake ane JO UOISJAA AATIOULNOD dNN OAdHOLINON Page 11 of 59 MTCDS v8 0 5 Manual R8 1 MUKIrode MTCDS Installation amp Operation Manual 3 2 3 2 1 As of MonitorPRO Hardware Version 7 01 the eight DIP switches on the rear DIN rail clip side of the unit have been removed As a result no DIP switches need to be altered to select between MODEM as used with SCADA and RS232 link as used for software upgrade and with settings change program DIP Switch Settings Hardware Versions 7 01 and above This means that when the unit has been set up for SCADA with the radio MODEM then to perform MonitorPro software upgrade the unit does not need to have DIP switches changed Similarly when using the RS232 mode for MultiTrode s Control and Diagnostic Software no DIP switches need to be changed Note When us
30. ing the RS232 port for a MonitorPRO software upgrade or for the MultiTrode s Control and Diagnostic Software in RS232 mode any radio which is attached should be turned off or preferably unplugged from the MonitorPRO If this is not done then transmissions from the radio will occur which can interfere with SCADA communications to other sites SCADA transmissions can also interfere with the software upgrade process Reminder Once you have finished the MonitorPRO software upgrade or use of the MultiTrode s Control and Diagnostic Software remember to switch the radio back on or plug it back in 3 2 2 DIP Switches for the configuration of the RS232 and MODEM ports can be found on the rear DIN rail clip side of the MonitorPro s chassis The keypad will need to be detached to gain access if the unit is panel mounted The eight DIP s have the following functions EN CN ng Ss zo Hardware Version 7 00 and Below EN CEE To enable the modem for use with internal radio modem set dip switches as follows 1 2 3 4 5 6 7 Ga s ss Kas OFF OFF OFF ON ON OFF ON 1 2 3 4 5 6 7 8 Ft tt is OFF OFF OFF OFF OFF ON OFF ON Page 12 of 59 Figure 3 Dip Switch Settings MTCDS v8 0 5 Manual R8 1 MTCDS Installation amp Operation Manual Mukitrog e 4 Installation 4 1 Check the contents Please check that all the accessories below have been
31. ion Exi Figure 5 Help Contents 4 4 1 Connecting the Modem 1 Connect the male modem end of the Multi Trode Modem cable to either end of the Software Adapter cable as per the diagram below Figure 6 Connecting the Modem WARNING Only use the supplied Multi Tode connection cables Using other cables may result in incorrect operation or even damage to the Multi Tode device 2 With the MultiTrode Modem and Software Adapter cables in place position the PC or laptop and or the MultiTrode device as to allow ease of connection with MTCDS v8 0 5 Manual R8 1 Page 15 of 59 Multitrode MTCDS Installation amp Operation Manual 3 Connect one end of this cable to an available port on the PC or laptop and the other end to the Comms Interface port on the Multi Trode device Users PC Mutilrode Device Joined Cables Devices intemal x zm mt N a mma ee Figure 7 Connect the cable to the PC Laptop and the MultiTrode device Caution Use MultiTrode cable only Ole resia damage may ee Sur Note The communication interface connection on the Monitor Pro and Pump Controller is the port to where the RS232 serial cable _ D ry N i ca CN w Fr Wd at hee e MTCIU cable radio modem or telephone modem is connected Z A AN Note COMMS INTERFACE When connecting directly to a pump controller ED
32. irmware Upgrade Firmware eem Progress File Progress oe Overall Progress oe esos ng TTE select COM Port OR press Help for instructions Figure 37 TinyMon Window 5 Select the COM port to which the MultiTrode device is connected Note Between steps 5 and 6 there is a 10 second time limit period in which to perform a full reset It is recommended that the user carefully read through these steps before proceeding Page 40 of 59 MTCDS v8 0 5 Manual R8 1 MTCDS Installation amp Operation Manual Multitrode 6 Once the COM port has been selected perform a full reset of the device using one of the following appropriate methods For Monitor Pro and Reservoir Monitor units e Simultaneously press Left Right and Help buttons I I lI ji lI ee ee eee eee SRE ERE eee ENE ye Fhe el ll Monit or Pro EHH BELUTNA AL L l BUA TT Figure 38 Reset the MonitorPro device For MTxPC units e Simultaneously press Select One Select Two and Duty Select buttons e A lamp test commences PUMP 1 PUMP ALARMS 20 ORUNNING O RUNNING ao O MANUAL MANUAL O AL ARM 1 70 Q OFF OFF ALARM 2 i O AUTO O AUTO T U o Seine c i I SELECT ku l SELECT 1 C ALARM 1 ONE Ir l Two If RESET J ia E sansar t SIT CHES H EOC AVAILABLE AVAILABLE a 1 van T ee En AOC FAULT Aul Reset OFAULT
33. l not be held liable in any way whatsoever for any act or omission either direct or consequential arising from the use of the information contained herein MULTITRODE and MULTISMART are registered trademarks of MultiTrode Pty Ltd in Australia USA and Europe PUMPVIEW is a registered trademark of MultiTrode Pty Ltd in the USA and Australia Designs registered for the MultiSmart Pump Controller Remote and Base Modules in Australia USA Europe and China Patents pending in Australia USA and Europe 2009 MultiTrode Pty Ltd This publication is protected by copyright No part of this publication may be reproduced by any process electronic or otherwise without the express written permission of MultiTrode Pty Ltd MTCDS v8 0 5 Manual R8 1 Page 3 of 59 MUlkitrod MTCDS Installation amp Operation Manual Contents 1 Warnings amp Cautions 6 1 1 Terms used in this Manual ennnnensennnenvennns 6 2 lI Od ctioliu u 2 usu AEAEE 9 2 1 Features amp Benefits of the Control and Diagnostics Software 9 3 Firmware Compatibility Chart 10 3 1 How different firmware versions relate to the new MTCDS 10 3 2 B OW eS gn 12 4 InStalla ON sten een eenn derntene de
34. lation and operation by the end user and are supplied with complete installation and operating instructions Research and development Multi T rode maintains an extensive research and development program While taking account of user needs we ensure that our products and systems include the best possible technology and provide the benchmark by which pump station management systems are measured Free technical support MultiTrode provides free pre and post sale technical support by telephone fax or email Any inquiry regarding the use of our products will be responded to promptly by our engineering support staff Global service Our products are distributed worldwide Your investment is protected by our service and support network Satisfaction guaranteed All MultiTrode products are covered by a minimum 2 year warranty and repairs are eared out by our own highly trained technicians In a critical situation customers are supplied with exchange units Page 8 of 59 MTCDS v8 0 5 Manual R8 1 Multitrode MTCDS Installation amp Operation Manual f Introduction Congratulations on your purchase of the MultiTrode Control amp Diagnostic Software dean Aga k l 5 En Losa Eph Se en re ee en ee EN Fl Fama i l Puma P m Pa b mm alee ns ann ee ee ll Faults O DED a ema B m Wera Pre mg BAS F el a TAN EC Esa s m m s runa x md Driel HE z s Tiram meme ho CER F mi K Leen L me asi
35. les not supplied e Antennas e PC with a spare COM port and running the MultiTrode Control and Diagnostic Software Radio brand Model Motorola M120 and M130 Maxon SD 125U2 Data Radio Maxon SM 2450 Base Station Tait 2015 Data Radio 8 3 Remote Radio Installation Perform the following steps to install the remote radio Connect an MTRM 1 radio modem to a MODEM port on the Monitor Pro Connect the MTRM 1 radio modem to the Radio using the radio cable Connect the antenna Connect power to the radio oe a NS Connect power to the MTRM 1 using the supplied cable or plug pack 8 4 PC Radio Installation Perform the following steps to install the PC radio 1 Connect an MTRM 1 radio modem to a communications port on to the PC using the MultiTrode Control and Diagnostic software MultiTrode recommends COM Port 3 for the radio channel Note The radio modem must connect to one of the ports on the communication port card which is plugged into the bus It must not be installed on one of the communication ports that our connected to the motherboard as these ports do not support radio comms data 2 Connect the MTRM 1 radio modem to the Radio using the radio cable Check the rear label of the MTRM 1 to ensure the modem is configured correctly for the type of radio used An approved MultiTrode Radio must be used Connect the antenna Connect power to the radio Connect power to the MTR
36. n 1 Using the Multi Trode Modem cable supplied connect the modem to the MultiTrode device via the port marked Comms Interface Caution Use MultiTrode cable only otheraise damage may occur COMMS INTERFACE Figure 52 Comms Interface Port WARNING Only use the supplied MultiTrode connection cables Using other cables may result in incorrect operation or even damage to the MultiTrode device 2 Connect the modem to a telephone wall socket Refer to manufacturer s instructions 3 Turn on the modem This completes the remote modem installation Std Null Muti Trode Modem wike Modem Cable Telephone Line Cable supplied c y L u SS nn E Kan PC Modem Remote Modem ane Em OO User s PC Multi Trode Device Figure 53 Remote Modem Installation 9 4 PC Modem SETUP 9 4 1 PC Modem Installation 1 Connect the modem to a spare PC COM port using a standard RS232 modem cable 2 Turn on the modem This completes the PC modem installation Page 52 of 59 MTCDS v8 0 5 Manual R8 1 MTCDS Installation amp Operation Manual MUIIErod e 9 4 2 PC Software configuration 1 Run the MTSettingsChange or MTStatlog program 2 From the main form click the Communication Options button The following dialog box appears Options COM Pon F COM1 C RSA eames Madem brk baean C Ral Ard iemata sha F OOM 2 RADIO 2 C Az Ee MODEM C DOM 4 l Com Tiret sec E PS2 Baud Rale HUET
37. nde ete te ass s 12 4 1 ere the COMENTS see UU UU Uu ne ll ae ee eee eee 12 4 2 System Requirements a a 12 4 3 Software Installation sssini nerian aaa Daa a EENE Ra 12 4 4 Hardware installation usus enn ennen ennnernennnseneennnensennnensennnenesensenseensen 12 4 5 PC Software Configuration cccccecccccccccccsessseecceeeeeeeeeseeeceeeeessaeeeeeeeeeesseeaseeeeeeees 12 5 0102 6 E lt a ee a a ee eee 12 5 1 MultiTrode Settings Change Program 12 5 2 MultiTrode Status Datalog Program 12 5 3 MIGDS Utility PACKAGES scssccnnics dersiewacionaznnendninsasesiooodadesenlnaasisadeictebndesdtetaiioeogesedonnaiet 12 6 Do UO nn 12 6 1 MultiTrode Settings Change Program 12 6 2 KLOTE dl On 12 6 3 MultiTode Status Datalog program 12 6 4 TinyMon Automatic Programmer 12 Dialup Points Configuration 12 Appendix A Radio Configuration 12 8 1 Radio Link Communication ann nnnnnnnnsr eenn eeennenerrn
38. nerensnnnnnerensneevsnnnnens 12 8 2 Equipment Required an onennnn ene nnnensenneer ennen eennnens ennen sennennennnsenvennnen 12 8 3 Remote Radio Installation a 12 8 4 PC Radio Installation acces ecccre ne sagsertehcoseceeccehovesautceedehacsece enced ceecutesunessacosaneeeseS eeesess 12 8 5 PG Sofware CONMGUIATION asen Qan u n beteekenen 12 9 Appendix B Modem Configuration 12 9 1 Configuration of Modems when using the Dial up Feature 12 9 2 EGUIDOIMENE RUNS Caz l l AR n 12 9 3 Remote Modem Setup uuu uu teinne EEA EEEE EEEE RENAA eA eini 12 9 4 PC Modem SETUP u u u uuu eae a aii 12 10 Appendix C Upgrading Firmware 12 10 1 Firmware upgrade steps for Pre V7 00 firmware units 12 11 Appendix D USB Converters 12 Page 4 of 59 MTCDS v8 0 5 Manual R8 1 MTCDS Installation amp Operation Manual 11 1 11 2 12 Glossary of Terms 13 Abbreviations 14 Accessories 14 1 14 2 14 3 14 4 14 5 Using USB to Serial Converters SOI ORN conte au u uu tented E A A MTCDS v8 0 5 Manual R8 1 MultiTrode Outpost
39. nformation for productive organisations Figure 57 Outpost Screens 14 2 MT2PC amp MT3PC These products make many of the control components found in pump switchboards redundant Their simplified design ease of installation and reduced construction together with reduced operating and maintenance costs make them market leaders in pump control systems Figure 58 The MultiTode Duplex and Triplex Pump Controllers MTCDS v8 0 5 Manual R8 1 Page 57 of 59 Multitrode MTCDS Installation amp Operation Manual 14 3 MonitorPro Station Supervisor eo MULTITRODE Figure 59 MonitorPro Station Supervisor The MultiTrode MonitorPro will monitor control display and log all functions in a multi pump station In conjunction with a MT2PC or MT3PC the MonitorPro will eliminate the majority of individual conventional logic control and protection devices required in a typical pump station Many expensive functions such as flow monitoring advanced motor protection pump protection and data communication are included in this cost effective control unit 14 4 MultiTode Probe The patented MultiTrode probe has proved to be the most reliable and cost effective liquid level control system available It was designed for the arduous and turbulent conditions encountered in municipal wastewater N This probe was still fully operational despite the build up The operator is b pulling the probe through the standard cleaning bracket to cl
40. nk Communication This document details the steps required to install radios when using the dialup feature in the MultiTrode Control and Diagnostic Software MTSettingsChange and MTStatlog programs and a MultiTrode Monitor Pro not to used with Pump Controllers Two radio modems and radios are required when using this feature One radio modem and radio is located at the PC end and the others are located at the MultiTrode Monitor Pro remote end Note Radio communication systems have inherent signal loss problems The dial up feature operates in the following manner ka PC Radio Modem Remote Radio T ihe MTCDS software uses a radio via a radio modem to communicate to another radio at the remote site ZT he radio modem at the remote site automatically answers the call Z data connection is automatically made Remote Radio Modem between the modems ZT he MTCDS software may then be used to retrieve the settings data from the rere SCPE Multitrode device I Multi Trode Device Note MultiTrode does not recommend transmitting settings data to a MultiTrode device via radio link systems as data corruption may occur MTCDS v8 0 5 Manual R8 1 Page 45 of 59 MUlkitrod MTCDS Installation amp Operation Manual 8 2 Equipment Required e Monitor Pro e 2xMTRM 1 radio modems contact the nearest MultiTrode supplier e 2x radio see table below for list of approved radios e Coax cab
41. ntire list of downloaded entries according to Date Time and ID The resulting sorted data is displayed at the top of the previously unsorted datalog entries Page 32 of 59 MTCDS v8 0 5 Manual R8 1 MTCDS Installation amp Operation Manual Mukitrog EN Wa Get To End This function allows the user to retrieve any new datalog entries that have been logged on the MonitorPro since the last time this program was used to download data By using this function the entire datalog does not have to be downloaded This function should only be used if downloads from the MonitorPro are performed on a regular basis This is the preferred operation for normal use of the datalog since it only retrieves data which has not previously been read The normal way to use this is to Load the data previously retrieved from a file on disk then do a Get to End to retrieve the new data The new data will be appended to the old Example of Typical Download The logging of flow level fault and start stop information for an average of 5 pump cycles hour would result in 75 datalog entries per hour One page of the MonitorPro s datalog can contain a maximum of 256 entries a full datalog 192 pages would contain 49152 entries In this example it would take approximately 27 days for the MonitorPro s datalog to become completely full To prevent data loss this can happen if the datalog becomes full the operator should perform regular downloads with a maximum
42. ogress Overall Progress 0 0 7 Select Fimware I III rra Press Program Button OR Reselect Device 10 The Program button is now enabled Press this button to program the device with the selected firmware version The device and firmware may be re selected before clicking Program The Exit button before programming starts will terminate the TinyMon application leaving the original firmware still in the MultiTrode unit 11 Programming may take approximately 5 minutes These indicators show the file and the progress of the firmware being downloaded TinyMon 8 0 5 Progress File Progress Overall Progress Firmware Upgrade Firmware v8 05 X i Programming Flash File 4 of 16 03 hex Pressing the Abort button will cancel the programming of the unit and return the user to the COM port selection screen The device will now be in an indeterminate state Reselect and then reprogram the device with the appropriate firmware application Note Never operate a MultiTrode product without the correct firmware installed Programming Complete x Once programming is complete press OK The firmware selected is now embedded into the MultiTrode device To ensure that the device operates correctly it is advisable to reload the devices settings saved prior to the firmware upgrade Click Help for further instructions 12 Page 42 of 59 MTCDS v8 0 5 Manual R8 1
43. onnect the modem to the spare PC COM port using a standard RS232 modem cable 2 Turn on the modem 3 Run the Windows HyperTerminal program by selecting Start button Programs Accessories HyperTerminal HyperTerminal 4 Under Name enter a description such as Modem config Press the OK button Connection Description Ed E siku ai Hew Connection Enter a name and choose an icon for the connection Name E odem config Figure 47 Modem Configuration Software 5 The Connect To dialog box appears In the Connect using box select COMx where x is the PC COM port to which the modem is connected Press the Ok button Connect To x D Modem config Enter details for the phone number that you want to dial Country region Australis E1 Area code lo Phone number Connect using Cancel Figure 48 Connection Dialog MTCDS v8 0 5 Manual R8 1 Page 49 of 59 Multitrode MTCDS Installation amp Operation Manual 6 The COM Properties dialog box now appears Make the selections as per the following figure Press the OK button COM1 Properties El Port Setting Bits per second 1200 Data bits E gt Panty None Stop bits fi Flow control ji NNN Restore Defaults coed n Figure 49 Com Properties Dialog 7 The main HyperTerminal window now appears Type at and press Enter Th
44. or dial up remote sites TinyMon is a software utility that is used to upgrade the firmware i e the program inside the product in the MonitorPRO Remote Reservoir Monitor and Pump Controller The MultiTrode Control and Diagnostic Software has the same version number as the firmware that it uses to upgrade a device so MTCGDSVersion8 0 5 has V8 0 5 firmware packaged within it Page 10 of 59 MTCDS v8 0 5 Manual R8 1 I rnultitrode MTCDS Installation amp Operation Manual Using MTCDS Version 8 0 5 via the RS232 Communications Port 3 1 1 S O 8A 91 00 ZA Jenuew y u SUOISJOA JEMUWIIJ S U 0 JU S G O SA O1 00 ZA WOJ SUOISISA jenuew ey u SUOISJOA SJEMWIJIJ S U 0 JUIS WOJ SUOISJOA SJEMWIIJ E X 0 8A 0 pegiuosep se suononulsui y MO O4 pue wo pees aq ued sbulljaS eJemuuIj je suoddns S 0 8A pequosep se SUO ONISU y MOJO H pue wous peas oq ued shuas suoddns 0 8 uolsJoA SGOLIN 0 0 8A WOII uoll9 uuoo joep BIA p luoddns QJ SUOISIOA JemwII S U ELZA ECO ZA O1dUON p 9 9 aq o peau JOU s op pajoAo eq 0 p u jou s op y JO Hod ZETSH 8ul BIA Jamod pue apei6dn sy 10 ped y Jomod pue apes6dn sy 10 ped y YOM IM LNA JEN UOD dund uouj ey WOI 19s 1 aq UBI yun OU UOJ OY WO 19sS 1 AQ UBI HUN u L y JO yod suONeIIUNWWOI ZETSH ey 0 NO yenuew y yenuewW y DITEMUI X 0 8A UM pajoeuuoI UBYM SUOISJI A Ul p quoSs p se SUOHINIJSUI y MOI
45. protection settings refer to the MultiTrode MonitorPro user manual DateTime Comms Security Data Logging Figure 20 Date time and settings Button This button allows configuration of date time communications security and data logging settings for a MonitorPro For a complete description of these settings refer to the MultiTrode MonitorPro user manual A user can also receive the date time settings from the MonitorPro by clicking on the Get Date Time button located on the Date Time Unit Details screen If there is a considerable difference between the unit s date time and that of the user s PC s system clock a notification message is shown To send the date and time to the unit click on the Set System Time button and then click Send Date Time This will result in the designated unit being synchronised with the PC system clock of the user s PC Analog Digital Inputs Figure 21 Inputs Button This button allows configuration analog and digital input settings for a MonitorPro For a complete description of these input settings refer to the MultiTrode MonitorPro user manual Flow Figure 22 Flow Button This button allows configuration of the flow settings for a MonitorPro For a complete description of the flow settings refer to the Multi Trode MonitorPro user manual Analog Digital Outputs Figure 23 Outputs Button This button allows configuration both the analog and digital output settings for
46. r unit is recorded as the unit s settings may change during the upgrade procedure 1 Connect the male modem end of the MultiTrode Modem cable to either end of the Software Adapter cable Software Adaptor Cable Note Only use the supplied MultiTrode connection cables Using other cables may result in incorrect operation or damage to the MultiTrode device 2 With the MultiTrode Modem and Software Adapter cables now connected position the PC or laptop and or the Multi T rode device as to allow ease of connection with the connected cables 3 Connect one end of this cable to an available port on the PC or laptop and the other end to the Comms Interface port on the MultiTrode device As per the diagram below Users PC MultiTrode Device b ri lt p Device s internal bw meg JonedCables re OM SI z le fa x B beter Pte eee Gie PEC En MTCDS v8 0 5 Manual R8 1 Page 39 of 59 MUIItrode MT CDS Installation amp Operation Manual Caution Use MultiTrode cable only oiheraise damage may occur The comms interface connection on the Monitor Pro Reservoir Monitor and Pump Controller is the port to which the RS232 serial cable MTCIU cable radio modem or telephone modem is to be connected COMMS INTERFACE 4 Double click the TinyMon icon on the desktop to launch the program TinyMan Figure 36 TinyMon Desktop Icon F
47. rn Fee m ar 5 L Pikunam F maana ka l an F amun Finir Frecce Irt wiisd Pap Gna ies mn Dil Pe Cem F sasin Curent 1 Ez ckm Eee Kas a ae En EEE ce i i i WULTITRODE HT r Eki 3 Ta arg Mek Eu st Figure 2 MTCDS Screens Multi Trode s Control and Diagnostic Software has been designed to allow operators to view save or change current system settings upgrade product software and to customise the data received all from the comfort of their personal computer or laptop Its main aim is to make the control and monitoring of MultiTrode systems as easy as possible The basic system is designed to integrate with MultiTrode s range of digital pump controllers and remote station monitors Communication using standard modem radio and cable systems allows users to change or save site details and to access and update reports 2 1 Features amp Benefits of the Control and Diagnostics Software e Set pump and alarm levels e Set pump and alarm delays e Set probe sensitivity e Set Electronic DIP Switches EDS e Access to controls at anytime e Tailored trending and reports e View trend data in formatted charts e _ Intuitive click and drag settings controls e Tailored reports that can be printed out or filed in a database e Upgrade products with the latest software Combining all these features with its ability to generate precise and informative reports makes the
48. s Change program will communicate with the unit via an RS485 cable This requires the use of an MTCIU MultiTrode Computer Interface Unit cable MTCIU switch must be set to Settings Change and Datalog This cable needs to be ordered separately Note If you are experiencing communications problems in RS485 mode try disabling the FIFOs for the Serial Port of the PC For Windows 98 go to Start Menu Settings Control Panel Select System and click on the Device Manager tab Expand Communication Ports in the list and select the serial port that being used for this program Click on Properties then select the Port Settings tab and press Advanced Uncheck the Use FIFO Buffers check box For Windows NT 4 go to Start Menu Settings Control Panel Select Ports then the serial port that being used for this program Click on Settings then Advanced and then uncheck the FIFO Enabled check box RADIO The Settings Change program will communicate with the unit via a radio channel Requires use of a MTRM MultiTrode Radio Modem and pair of UHF radios See Appendix A The MTRM amp radios need to be ordered separately RS232 The Settings Change program will communicate with the unit via the MultiTrode RS232 cables supplied or alternatively an MTCIU cable MTCIU switch must be set to Software Upgrade MODEM The Settings Change program will communicate with the
49. s or DC supply values along with warning lights should these values drop below or exceed their set limits e Communications failure warning light e Total flow meter The Alarm Reset button will reset any unacknowledged level alarm condition MTCDS v8 0 5 Manual R8 1 Page 35 of 59 Multitrode MTCDS Installation amp Operation Manual 6 4 TinyMon Automatic Programmer COM Fort Select COM Device F Exit Fimware Upgrade j Program Progress File Progress Overall Progress Select COM Port OR press Help for instructions Figure 34 TinyMon Automatic Programmer The MultiTrode TinyMon program allows the operator to update system hardware with the latest firmware e Firmware upgrade is based upon the product model and hardware version e Simple graphical user interface provides a classic windows look and feel e This program has the ability to utilise any serial port on the PC The TinyMon software facilitates the upgrade of firmware in the following MultiTrode products e MonitorPro firmware versions 2 25 7 04 to 8 05 e Pump Controller MTxPC firmware versions 4 25 5 25 6 25 7 04 to 8 0 5 e Reservoir Monitor firmware versions 2 25 7 04 to 8 0 5 e Communication between the user s PC and the MultiTrode device is only available via the RS232 serial communication cables supplied Note It is recommended before upgrading any hardware that a current list of settings for the
50. se cables between the unit and the computer Run TinyMon and follow the instructions in Section 6 4 10 1 2 MTxPC 1 Hand extract the settings and configurations from the unit Switch power OFF to the unit Connect both the Modem and Software cables together and connect these cables between the unit and the computer Run TinyMon and follow the instructions in Section 6 4 Page 54 of 59 MTCDS v8 0 5 Manual R8 1 MTCDS Installation amp Operation Manual Multitroge 11 Appendix D USB Converters 11 1 Using USB to Serial Converters A serial port connected through the USB is assigned a COM port number by the operating system Sometimes the number is outside the range COM1 COM4 MTCDS cannot communicate on serial ports outside this range 11 2 Solution The assigned port number can be changed from the computer control panel using the following procedure 1 Open the Control Panel and switch to classic view if using win XP 2 Double Click System click Hardware and Device Manager 3 Expand the Ports item by clicking on the plus sign B Device Manager gt Ioj x Action vew gt Sif IJE ZA SEANM us Batteries m Computer amp Disk drives Em Display adapters DYD CD ROM drives 3 Floppy disk controllers E3 IDE ATASATAPI controllers J Infrared devices Keyboards 3 Mice and other pointing devices Ef Ef
51. sfying the requirements for which the document was originally issued to any external party shall be either returned to the Page 6 of 59 MTCDS v8 0 5 Manual R8 1 MTCDS Installation amp Operation Manual Multitrode company or destroyed as required by the company s document control procedure and as attested to by the recipient at the time of taking possession of the document MultiTrode Pty Ltd shall not be held liable in any way whatsoever for any act or omission either direct or consequential arising from the use of the information contained herein MTCDS v8 0 5 Manual R8 1 Page 7 of 59 MUI de MTCDS Installation amp Operation Manual Company Profile Figure 1 MultiTrode s Brisbane Head Office Our vision is for MultiTrode to be the world leader in level sensing pump monitoring and pump station management systems We recognise that total customer satisfaction is integral to the achievement of this vision and to this end the company has adopted the following initiatives Appropriate solutions MultiTrode has developed and will continue to produce a complete range of products so that customers may purchase an appropriate solution for their needs The products range from level sensing probes and simple relay based controllers to sophisticated microprocessor based systems and PC based supervisory control software providing full pump station management Simplicity of use All Multi T rode products are designed for easy instal
52. ss FI The MultiTrode Status Datalog program allows the operator to view up to date system status information store records of events that have occurred and log system events or time based periodical values This program relies on establishing communications between the PC and the relevant pump controller and or station monitor The Status Datalog program has four system options e Datalog e Status e DialUp e Communications Options 6 3 1 DialUp The Dialup Connection allows the user to establish a connection with a remote modem site See section 5 Dial Up for more information 6 3 2 Communications Options Communications Options Communication to the station site is via the RS232 serial cable MTCIU cable radio modem or telephone modem To configure the communication network see Section 4 5 Page 30 of 59 MTCDS v8 0 5 Manual R8 1 MTCDS Installation amp Operation Manual Multitroge 6 3 3 DataLog Datalog Download MaLTITRODE 1 olala lt SK Exit Load Save Previous Next All Get To End Reset Set To End Sort Reads from where data was last downloaded so that only new data Receive one page of data at a time entries are shown in either a forwards Next or backwards Previous direction Obtain a complete copy of the datalog of Full Datalog to be Read Guide to how much data still needs to be read Figure 31 Datalog Screen m Stops a datalog download pro
53. t function except that it gets the page before the read pointer This also sets the read pointer to the beginning of the data just read This means that if the Previous function is used repeatedly the pages will be read moving backward from the read pointer until the read pointer reaches the beginning of the datalog If this function is used in conjunction with Set To End the entire datalog can be read backwards Mest This function retrieves a single page 2K Bytes of data from the datalog This data is read from the current read pointer The read pointer is also moved forward to allow retrieval of the next data in the log This allows the user to get the entire datalog a page at a time by using this function continuously until reaching the end of the datalog This function downloads the entire datalog from the beginning of data the oldest data to the end the newest data This means that any data previously read will be retrieved again It is recommend that an operator use this function if it has been longer than three weeks since the last datalog download from the unit Users of this function should note that if the datalog of the MonitorPro were full then this function will take approx 20 minutes RS232 mode 40 minutes RS485 mode or 100 minutes Radio or Modem mode to complete Performing regular datalog downloads from the unit avoids building up these lengthy delays This function provides a means of sorting the e
54. ternating switching or changing between the two pumps Charge Mode When the pump controller is set to fill a tank or pit Cleared Fault A fault which has occurred is no longer present and has been reset by the operator Deactivation Level The point at which a pump or alarm is switched Off Decommissioned A pump that has been removed from duty or an installation e g for maintenance Pump purposes Discharge Mode When the pump controller is set to empty a tank or pit Duty Pump The main pump or the first pump to start within a pumping cycle Alternate Mode Multi Trode manufactures a range of conductive level sensors They have many advantages over traditional devices such as ball floats Advantages include resistance to fatty deposit build up tangle free and an adjustable sensitivity to liquid to prevent false readings 13 Abbreviations Q Resistance Value Ohm Electromagnetic Compatibility Frequency Hertz Light Emitting Diode Page 56 of 59 MTCDS v8 0 5 Manual R8 1 multitrode MTCDS Installation amp Operation Manual 14 Accessories 14 1 MultiTrode Outpost The Multi Trode Outpost management system is a centralised system enabling the user to monitor and assume full control of over 300 points at each pump station 24 hours a day Its a powerful and cost effective management solution e Reducing running costs e Increased reliability e Easy maintenance and upgrades e Provides management with vital i
55. tings 1 After the installation of MTCDS double click on the MT Settings Change shortcut icon MT Settingsc The following menu will display MALTITRODE MT SettingsChange Yersion 8 0 5 For Help Press Fl Pump Controller Version 6 0 5 For Use With Monitor Pro Version 6 0 5 Figure 8 MTSettingsChange Menu 2 Click Communications Options 3 The Options dialog box now appears Refer to the table on the following page for an explanation of this screen ft MODEM Comme Tamscut secl 15 Tx Paepe Delay 5 Ts Leaver Dela j5 Figure 9 Communications Options Window MTCDS v8 0 5 Manual R8 1 Page 17 of 59 multitrode MTCDS Installation amp Operation Manual 4 Press the OK button To ignore changes press Cancel or to return to the default settings press Restore Defaults Note If a USB to serial adapter is being used the COM port may need to be checked or changed refer to Appendix D for details 4 5 2 Options Dialogue Definitions Communications Mode Comms Timeout Field Description Specifies the PC serial communications port that will be use for communicating with the unit This is the port to which the RS232 serial cable MTCIU cable radio or telephone modem is COM Port to be connected If a USB to serial adapter is being used the COM port may need to be checked or changed refer to appendix D for details RS485 The Setting
56. tting is for a maximum of three pump controllers one Master and two Slave units e Pump Delays Contains the normal and peak activation deactivation pump delays for pumps 1 2 and 3 Maximum of three pump controllers e Alarm Delays Contains activation and deactivation alarm delays for alarms 1 and 2 Maximum of three pump controllers e Sensitivity and Zero Span Contains zero span and probe sensitivity level settings for the Master Pump Controller e VFD Settings Normal and Peak Contains the Variable Frequency Drive settings Maximum of three pump controllers 6 2 7 DialUp The dialup connection allows connection to a remote modem site See Section 7 Multi Trode DialUp Points Configuration for details on adding or editing modem site details To establish a connection highlight a phone number from the list provided and click on the Dial button A successful connection will result provided the phone number is valid After establishing this connection click on the HangUp button to disconnect MTCDS v8 0 5 Manual R8 1 Page 29 of 59 MUlkitrod MTCDS Installation amp Operation Manual 6 3 MultiTode Status Datalog program sE MultiTrode Control amp Diagnostic Software MULTITRODE MTStatLog Oo YWersion 6 0 5 mn Sets For Use With Monitor Fra Version 6 0 5 Pump Controller version 6 0 5 DataLog Status Dialp Communications Options 2 Figure 30 MultiTode Status Datalog program For Help Pre
57. ual R8 1 multitrod H y Oe I MTCDS Installation amp Operation Manual Clicking Exit terminates this part of the program If any changes to system data have been made saving the data before exiting is recommended If connected to a system via a RS232 cable the following dialog box will be displayed upon exit MutitiTrode Settings Change Program lf the MTxPC is connected to a Monitor Pro via a LAN connection then please press RESET ONE RESET Tyo amp DUTY SELECT keys simultaneously to reinitialize LAN communications before leaving the station Figure 28 Reinitialise LAN comms dialog box 6 2 5 Level Delay and EDS Settings The process for the configuration of pump and alarm activation deactivation levels pump delay settings as well as Electronic DIP Switches EDS used to configure the majority of functions within the pump controller is explained here For further information on the Monitor Pro Interface operation see section 5 1 3 1 Note Consult the MultiTrode Pump Controller manual for setting descriptions defaults and allowable ranges 6 2 5 1 Controls and Indicators Controls and indicators allow configuration of the pump controller settings to suit the specific application and consist of drop down menus and sliders with value indicators Drop Down Menus Drop down menus are assigned to EDS settings and provides the user with a complete range of selectable values To access the drop down
58. unit via a telephone modem connection Requires use of a pair of Hayes compatible telephone modems and telephone line See Appendix B The maximum period of time in seconds that the program will wait for a reply from the unit This should be set to 15 seconds for optimum performance Tx Raise Delay Reserved Tx Lower Delay Reserved Modem Initialization String Command sequence that is sent to the modem when using dialup See Appendix B Page 18 of 59 MTCDS v8 0 5 Manual R8 1 MTCDS Installation amp Operation Manual Mmulutrode Overview The Control and Diagnostic Software consists of two main software packages Each is designed to allow various control monitoring and reporting functions via easy to use graphical interfaces To access a particular software program double click on the corresponding shortcut icon 5 1 MultiTrode Settings Change Program ti MultiTtrode Control amp Diagnostic Software MULTITRODE MTSettingsChange version 6 0 5 For Use With Monitor Pro Version 6 0 5 Furnp Controller version 6 0 5 Montoro Settings Pump Controller Settings Scada Pump Controller Settings Communications Options Dial p Figure 10 Settings Change Menu The Multi Trode Settings Change program enables the user to access the following settings e Monitor Pro e Pump Controller e SCADA Pump Controller e Communication options for PC e Dialup connection for modem sites 5 2
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