User Guide - Firmware Center
Contents
1. sse 73 SCANNING mer 49 Smart Organizing Monitor 20 Software zz 17 Specifications 80 81 82 Specifying the paper type and paper size 27 Status information 53 Status messages iue terme iter eee 74 75 87 88 Supported paper 21 System information 53 T TONS f caste ine PEE ERR ORE 77 Trademarks cere ec ec eee 84 Troubleshooting 63 64 69 70 71 72 73 TWAIN ete cese eite has eh eh e ERU 49 U Unscannable image area see 29 Upgrade wast ec sette tette 17 W 51 EN EN CUS EN M179 8602 2013 ENCGB ENCUS EN AUD M179 86022. CXP051 61 62 7 Maintaining the Machine 8 Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine The machine does not turn on The power cord is not connected properly Make sure that the power plug is firmly inserted into the wall outlet Make sure that the wall outlet is not defective by connecting another working device Pages are not printed The USB cable is not connected correctly Reconnect the USB cable Strange noise is heard The consumable is not properly installed Confirm that the consumable is properly installed f any of these problems persist turn off the power pull out the power cord and contact your sales or service representative 63 64 8 Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently check the condition of the machine and paper Paper does not feed smoothly Use supported types of paper See page 21 Supported Paper Load paper correctly making sure that the paper guides are properly adjusted See page 25 Loading Paper If the paper is curled straighten the paper Take out the paper from tray and fan it well Then reverse the top and bottom of the paper and put it in the tray Paper jams occur frequently If there are gaps between the paper and t
3. se 11 Enlarged or reduced copies 41 Error messag s cheer hera 74 75 Exposure U 55n u munnn nin etie ie 61 WAN E EE leetsignes ait 13 F din X 56 l ID Gard opy iui ete H k il ila N 43 Image density dide DID 46 Important Safety Instructions 7 10 ie tel A AO k NEN e KE Ke averted erro reer 17 Ti e noia N E EEE ieee 14 60 Introduction erret N 4 J Job cancel ete 33 L Legal prohibition se 4 Loading paper sene 25 M Machine settings sss 55 Models Ree BRE 6 MOVING m 78 N Non recommended paper sss 22 phID EWE e 77 O Original ype eect sree teh Keve ee 46 Originales Kene ae EE 29 P Paper feed problems sss 64 Paper jdm ete aoreet be 65 66 Paper mismatch 35 Paper Mismo leh nca n dilul Madan l Nisn 33 Placing origirialss dae 29 Bill iot M 23 Printcartridges atre 57 79 Print quality problems sse 69 Printer function se d ye ta eoo ots 81 Printer problems see 70 Q Quick iristall s ne alaye y n daa na n 17 R Recommended size of originals 29 Peplacescsccenese smettere rer Ge 57 S Scan seltilngs o eee eee n tente epe diri 46 Scanner function sss 82 Scanner problems
4. 83 84 9 Appendix Trademarks Microsoft Windows Windows Server and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Other product names used herein are for identification purposes only and might be trademarks of their respective companies We disclaim any and all rights to those marks The proper names of the Windows operating systems are as follows The product names of Windows XP are as follows Microsoft Windows XP Professional Edition Microsoft Windows XP Home Edition Microsoft Windows XP Professional x64 Edition The product names of Windows Vista are as follows Microsoft Windows Vista Ultimate Microsoft Windows Vista Business Microsoft Windows Vista Home Premium Microsoft Windows Vista Home Basic Microsoft Windows Vista Enterprise The product names of Windows 7 are as follows Microsoft Windows 7 Home Premium Microsoft Windows 7 Professional Microsoft Windows 7 Ultimate Microsoft Windows 7 Enterprise The product names of Windows 8 are as follows Microsoft Windows 8 Microsoft Windows 8 Pro Microsoft Windows 8 Enterprise The product names of Windows Server 2003 are as follows Microsoft Windows Server 2003 Standard Edition Microsoft Windows Server 2003 Enterprise Edition The product names of Windows Server 2003 R2 are as follows Microsoft Windows Server 2003 R2 Standar
5. Click Smart Organizing Monitor for SP xxx Series Status If the machine you are using is not selected click Select Device and then select the machine s model Click OK Onthe User Tool tab click Printer Configuration Onthe System tab select mm or inch in the Measurement Unit list In the Horizontal 90 to 216 mm box enter the width In the Vertical 148 to 356 mm box enter the length Click OK Click Close Placing Originals Placing Originals This section describes the types of originals you can set and how to place them About Originals Recommended size of originals Exposure glass e Up to 216 mm 8 5 in width up to 297 mm 11 7 in length Unscannable image area Even if you correctly place originals margins of a few millimeters on all four sides of the original may not be scanned Margins when using exposure glass gt lt lt 1 Approx 4 1 mm 0 2 inches 2 Approx 3 mm 0 1 inches 3 Approx 4 mm 0 2 inches Placing Originals on the Exposure Glass Do not place originals until all correction fluid or toner becomes completely dry Doing so may create marks on the exposure glass that will appear on copies 29 2 Loading Paper 1 Lift the exposure glass cover 2 Place the original face down on the exposure glass The original should be aligned to the rear left corner CXP047 3 Lower the ex
6. Condensation may have collected If rapid change in temperature or humidity occurs use this machine only after it has acclimatized Cannot print properly when using a certain application or cannot print image data properly Some characters are printed faintly or not printed Change the print quality settings The paper size setting does not match the paper loaded Check whether the paper size specified on the machine matches that of the loaded paper Printer Problems Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen the cause may be one of the following Page layout settings are not configured properly Check that the page layout settings are properly configured in the application The paper size setting does not match the paper Check whether the paper size specified on the loaded printer driver matches that of the loaded paper 71 72 8 Troubleshooting Copier Problems Photocopied paper is blank The original was placed with the front and back reversed See page 29 Placing Originals Copied pages are too dark or too light Adjust the image density Copied pages do not look the same as the originals Select the correct scan mode according to the type of original Black spots appear when photocopying a photographic print The origina
7. Specifications ofthe Machine ttt ettet te intei tet ie kai die rhe icio eed oo 80 General Function Specifications seen e dan n daa delala nie 80 Printer Function Specifications esee entente tete tentent ek di d 81 Copier Function Specification Sy ss yn anek M 82 Scanner Function SPecihiations ce ssasvecesssesccsstecacvacssanseasachuchsatececaonedasvarbsensebas delk kars ae naaabe ke 82 Trademark Seomra ye He a e ees k caye ee sen n KNN dl erd e O y kede T kan 84 How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine For your safety and benefit read this manual carefully before using the machine Keep this manual in a handy place for quick reference Legal Prohibition Do not copy or print any item for which reproduction is prohibited by law Copying or printing the following items is generally prohibited by local law bank notes revenue stamps bonds stock certificates bank drafts checks passports driver s licenses The preceding list is meant as a guide only and is not inclusive We assume no responsibility for its completeness or accuracy If you have any questions concerning the legality of copying or printing certain items consult with your legal advisor Disclaimer Contents of this manual are subject to change without prior notice To the maximum extent permitt
8. page 25 Loading Paper For details about changing the paper size setting in the printer driver see the printer driver Help e f Auto Continue is set to O sec no error message appears Paper Type The paper type specified on the For details about changing the paper Mismatch machine and the type specified type setting of the machine see in the printer driver do not page 25 Loading Paper For details match about changing the paper type setting in the printer driver see the printer driver Help e f Auto Continue is set to O sec no error message appears Memory Overflow The data is too large or Select 600 x 600 dpi in Resolution to complex to print reduce the size of data For details see the printer driver Help 75 76 8 Troubleshooting Print Cartridge Not Detected The print cartridge has not been installed Reinstall the print cartridge See page 57 Replacing the Print Cartridge 9 Appendix Notes About the Toner Proper operation cannot be guaranteed if any third party toner is used Depending on printing conditions there are cases where the printer cannot print the number of sheets indicated in the specifications Replace the print cartridge if the printed image suddenly becomes pale or blurred 77 78 9 Appendix Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both
9. 163 mm 15 8 x 14 5 x 6 4 inches Weight machine body with consumables Approximately 8 5 kg 18 7 Ib or less Printer Function Specifications Printing speed Type 1 13 pages per minute A4 Letter Type 2 16 pages per minute A4 Letter Resolution 600 x 600 dpi maximum 1200 x 600 dpi First print speed 6 seconds or less From the start of paper feed action to the completion of paper delivery 13 seconds or less From the completion of data processing to the completion of paper delivery 8 82 9 Appendix Interface USB 2 0 Printer language DDST Copier Function Specifications Maximum resolution scanning and printing Scanning 600 x 600 dpi Printing 600 x 600 dpi First copy speed A4 Letter at 23 C 71 6 F 32 seconds or less Multiple copy speed Countries other than European countries Type 1 13 pages per minute A4 Letter Type 2 16 pages per minute A4 Letter Reproduction ratio Fixed ratio Region A mainly Europe and Asia 50 71 82 93 122 141 200 Region B mainly North America 50 65 78 93 12976 155 200 Zoom ratio 25 to 400 Copy quantity 99 Scanner Function Specifications Maximum scanning area horizontal vertical 216 x 297 mm 8 5 x 11 7 inches Specifications of the Machine Maximum resolution when scanning from a computer TWAIN 4800 x 4800 dpi Maximum resolution when scanning from a computer WIA 600 x 600 dpi
10. 9 Start Key Use this key to start copying 10 Power Indicator This indicator lights up blue when the machine is turned on It flashes when a print job is received and while printing or scanning is in progress 11 Alert Indicator This indicator lights up red when the machine runs out of paper or consumables when the paper settings do not match the settings specified by the driver or when other errors occur Installing the Driver and Software Installing the Driver and Software You can install the necessary driver for this machine using the included CD ROM HT The operating systems compatible with the drivers and software for this machine are Windows XP Vista 7 8 and Windows Server 2003 2003 R2 2008 2008 R2 2012 The procedure in this section is an example based on Windows 7 The actual procedure may vary depending on the operating system you are using Be sure to disconnect the USB cable from the machine and turn the machine off before beginning the installation Quick Install Use Quick Install to install the printer driver TWAIN driver WIA driver and Smart Organizing Monitor from the CD ROM 1 Close all applications except this manual Insert the CD ROM into the CD ROM drive Select a language for the interface and then click OK From the CD ROM menu click USB Quick Install a R Q N Follow the instructions in the installation wizard Upgrading or Deleting the Printer Driver Upgrading the pr
11. Actual printable numbers vary depending on image volume and density number of pages printed at a time paper type and size and environmental conditions such as temperature and humidity Toner quality degrades over time For good print quality the manufacturer recommends that you use genuine toner from the manufacturer The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products Open the maintenance cover Hold the grips of the print cartridge and then pull it out of the machine CXP007 3 Take the new print cartridge out of the box and then take it out of the bag Hold the print cartridge and shake it from side to side five or six times Shake the print cartridge horizontally in the direction The first few printed pages may appear blurred or smeared if the cartridge has not been shaken properly 57 58 7 Maintaining the Machine 5 Hold the grips of the print cartridge and then insert it into the machine until it stops CXPO008 6 Close the maintenance cover Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality Dry wipe the exterior with a soft cloth If dry wiping is not sufficient wipe with a soft damp cloth that has been wrung out thoroughly If you still cannot remove the stain or grime use a neutral detergent wipe
12. Modify the copy settings Use to change the machine s copy settings such as Reduce Enlarge For details about basic instructions on how to use Smart Organizing Monitor see page 53 Configuring the Machine Using Smart Organizing Monitor 2 Loading Paper Supported Paper Paper Size A4 e 81 5 x 11 Letter e 8 5 x 14 Legal B5 e 51 2 x 81 5 Half Letter e 71 4 x 10 2 Executive A5 A6 B 16K 197 x 273 mm l6K 195x 270 mm e 16K 184 x 260 mm e 8 x 13 F GI e 81 5 x 13 Foolscap e 81 x 13 Folio Custom Paper Size The following paper sizes are supported as custom paper sizes Approximately 90 216 mm 3 6 8 5 inches in width Approximately 148 356 mm 5 8 14 inches in length Paper Type Plain Paper 65 99 g m 17 26 lb Recycled Paper 75 90 g m 20 24 Ib Thin Paper 52 64 g m 14 17 Ib Thick Paper 100 130 g m 26 6 34 Ib Paper Capacity 50 sheets 70 g m 19 Ib 21 22 2 Loading Paper Non Recommended Paper Types Do not use the following types of paper Ink jet printer paper GelJet special paper Bent folded or creased paper Curled or twisted paper Wrinkled paper Damp paper Dirty or damaged paper Paper that is dry enough to emit static electricity Paper that has already been printed onto except a preprinted letterhead paper Malfunctions are especially likely when using paper printed on by other than a laser printer e
13. The scanned image is distorted or The original was moved during scanning Do not move the out of position original during scanning The scanned image is upside down The original was placed upside down Place the original in the correct orientation See page 29 Placing Originals The scanned image is blank The original was placed with the front and back reversed The scanned image is too dark or Adjust the image density too light 73 74 8 Troubleshooting Error and Status Indicate on the Control Panel Codes on the Screen e If C or c appears contact your sales or service representative differs from the type of the paper EO A paper jam has occurred in the Remove the jammed paper See machine page 64 Paper Feed Problems E1 Paper has been jammed in the paper Remove the jammed paper See tray page 64 Paper Feed Problems The input tray has run out of paper Load paper to the input tray See page 25 Loading Paper E3 A maintenance cover is open Close the maintenance cover completely E4 Front cover is closed Open the front cover completely E5 An appropriate size paper for printing Load the appropriate size paper Report is not loaded E6 The print cartridge has not been Reinstall the print cartridge See page 57 installed Replacing the Print Cartridge E9 An appropriate size paper for making Load the appropriate size paper copies is
14. over the area with a thoroughly wrung damp cloth and then dry wipe the area and allow it to dry To avoid deformation discoloration or cracking do not use volatile chemicals such as benzine and thinner or spray insecticide on the machine e If there is dust or grime inside the machine wipe with a clean dry cloth You must disconnect the plug from the wall outlet at least once a year Clean away any dust and grime from the plug and outlet before reconnecting Accumulated dust and grime pose a fire hazard Do not allow paper clips staples or other small objects to fall inside the machine 59 7 Maintaining the Machine Cleaning the Inside of the Machine 1 Open the maintenance cover 2 Hold the grips of the print cartridge and then pull it out of the machine CXP007 3 Use a cloth to wipe the inside of the machine toward and away from yourself Wipe carefully so as not to touch any protrusions inside the machine 4 Hold the grips of the print cartridge and then insert it into the machine until it stops CXPO008 5 Close the maintenance cover 60 Cleaning the Exposure Glass Cleaning the Exposure Glass 1 Lift the exposure glass cover Be careful not to hold the input tray when lifting the exposure glass cover for the tray might be damaged 2 Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture
15. short and long distances Repack the machine in its original packing materials when moving it over a long distance Be sure to disconnect all cables from the machine before transporting it The machine is a precision piece of machinery Be sure to handle it carefully when moving it Make sure to move the machine horizontally Take extra caution when carrying the machine up or down stairs Do notremove the print cartridge when moving the machine e Be sure to hold the machine level while carrying it To prevent toner from spilling move the machine carefully 1 Be sure to check the following points The power switch is turned off The power cord is unplugged from the wall outlet All other cables are unplugged from the machine 2 Lift the machine using the inset grips on both sides of the machine and then move it horizontally to the place where you want to use it i To move the machine over a long distance pack it well Take care not to tip or tilt the machine during transit Toner might spill inside the machine if the machine is not kept level during transit For more information about moving the machine contact your sales or service representative Disposal Ask your sales or service representative for information about correct disposal of this machine Where to Inquire Contact your sales or service representative for further information about the topics included in this manual or to inquir
16. to Users in the State of California Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate ENERGY STAR Program ENERGY STAR Program Requirements for Imaging Equipment Zerf ENERGY STAR The ENERGY STAR Program Requirements for Imaging Equipment encourage energy conservation by promoting energy efficient computers and other office equipment The program backs the development and dissemination of products that feature energy saving functions It is an open program in which manufacturers participate voluntarily Targeted products are computers monitors printers facsimiles copiers scanners and multifunction devices Energy Star standards and logos are internationally uniform This machine is equipped with the following Energy Saver modes Energy Saver mode 1 and Energy Saver mode 2 The machine recovers from Energy Saver mode when it receives a print job prints a received fax or when any key is pressed Energy Saver mode 1 This machine automatically enters Energy Saver mode 1 about 30 seconds after the last operation is completed Energy Saver mode 2 This machine automatically enters Energy Saver mode 2 1 minute after the last operation is completed Specifications Energy Saver mode 1 Power Consumption 45 W orless Default Interval 30 seconds 1 Recovery Time 10 seconds or less Energy Saver mode 2 Power Consumpt
17. 9 6 Press the Start key Canceling a Print Job You can cancel print jobs using either the machine s control panel or your computer depending on the status of the job Canceling a print job before printing has started 1 Double click the printer icon on the task tray of your computer 2 Select the print job you want to cancel click the Document menu and then click Cancel f you cancel a print job that has already been processed printing may continue for a few pages before being canceled t may take a while to cancel a large print job 33 3 Printing Documents Canceling a print job while printing 1 Press the Stop Clear key Number of copies Stop Clear c o JP CTT118 34 If a Paper Mismatch Occurs If a Paper Mismatch Occurs If the paper size or type does not match the print job s settings the machine reports an error There are two ways to resolve this error f Auto Continue is set to O sec the machine continues printing and does not display the error message Continue printing using mismatched paper Use the form feed function to ignore the error and print using mismatched paper Reset the print job Cancel printing Continuing Printing Using Mismatched Paper If the paper is too small for the print job the printed image will be cropped 1 If the error code is displayed press the Start key Stop Clear crow Start 0 i j
18. ID card or other small documents onto either side of a sheet of paper When copying onto A4 paper you can copy documents that are smaller than A5 Likewise when copying onto Letter size paper you can copy documents that are smaller than Half Letter size To use this function the paper size used for printing copies must be set to A6 A5 A4 Half Letter or Letter Em Front Front Back Back CXP020 Copying an ID Card 1 Press the ID Card Copy key Lighter Darker 22822828 Gi ID Card Copy mr P e a CTT121 43 4 Copying Originals 2 To print multiple copies press the Number of copies key until the number of copies you want is displayed Number of copies VLp AC QI C 9 ew CTT119 oal 3 Place the original front side down with the top to the rear of the machine on the exposure glass CXP021 The location to place the original depends on the paper size Position the card so that it is centered at the intersection The same position applies to both the front and back of the ID card 44 Copying Both Sides of an ID Card onto One Side of Paper CXP112 4 Press the Start key Stop Clear crew 3 Qum Gum S Gu 4 Start H J Power Alert CTT120 5 Within 30 seconds place the original back side down with the top to the rear of the machine on the exposure gl
19. SP 110su 111su User Guide Guide to the Machine Loading Paper Printing Documents Copying Originals Scanning from a Computer Configuring the Machine Using Smart Organizing Monitor Maintaining the Machine Troubleshooting Appendix For safe and correct use be sure to read Safety Information before using the machine TABLE OF CONTENTS Howe Read This Mariali cesta macte Aarne athe saa ES 4 Iniroducfion Ais oce de iere e etate edd mea S T edo mtb dra 4 Legat Pro hi Bili Oh see entis AOR ERO k re n KESA EKA EKEN EN dec EGNET 4 Disclaimer tee esce n a fbit ee osa i nete eet 4 h sors tronc tex tenia acct denemeren tutta ieu eadein dm ete rb 4 Model Specific Information cct ecole e d cek e b d orem lutei d ees 6 Important Safety Instructions Gp Region J ossi iisas iiaeia ai a e a a R AE EEE AEE 7 User Information on Electrical amp Electronic Equipment serene 7 Environmental Advice for Users ertet tette tette tenete 8 Note for the Battery and or Accumulator Symbol For EU countries only sss 9 Important Safety Instructions GD Region B eterne teretes 10 Notes to Users in the State of California neret terere ereke 10 ENERGY STAR PrOGFOm eicere mite eno e be d ne ene in 11 1 Guide to the Machine eT ECXe uc 13 Exterior icona piii preter e OR ER Da ea Pe e nire Gin 13 Interior aim y Ul eme dr
20. ae meo Power Alert Y O CTT120 e If the error code appears again check whether the specified paper size matches the size of the paper in the paper tray 35 3 Printing Documents Resetting the Print Job 1 If the error code is displayed press the Stop Clear key Number of copies Stop Clear 0 c o L CTT118 Preventing Paper Mismatch Errors To prevent paper mismatch errors use the following procedure to check that the print settings are properly configured 1 Specify the same paper size in both the application and the printer driver Application e g WordPad Click Page Setup on the File menu Paper Preview Size A4 210x297 mm Source Teva x Orientation Margins milimeters Portrait Left 75 Right 75 Landscape Top 10 Bottom 10 Header amp 7 Footer Page p Setup Paver Pirt Qualty Watermarks Bi Documen Size zoom 100 v GI Pint o E D Q 2 Ifthe error persists even after you have performed Step 1 check that the paper size setting specified in the printer driver matches the size of paper you are using Smart Organizing Monitor On the Status tab click Change 36 If a Paper Mismatch Occurs Paper Size 7 Paper Type f Sub Paper Size is enabled the machine treats A4 and Letter size paper as being equivalent and will not report a pape
21. ality and can cause malfunctions Use genuine print cartridges only See page 79 Consumables An old print cartridges is being used Print cartridges should be opened before their expiration date and used within six months of being opened The machine is dirty See page 57 Maintaining the Machine and clean the machine as required 69 70 8 Troubleshooting Printer Problems An error occurs If an error occurs when printing change the computer or printer driver settings Check the printer icon name does not exceed 32 alphanumeric characters If it does shorten it Check whether other applications are operating Close any other applications as they may be interfering with printing If the problem is not resolved close unneeded processes too Check that the latest printer driver is being used A print job is canceled Set O Timeout to a larger value than the current settings There is considerable delay between the print start command and actual printing Processing time depends on data volume High volume data such as graphics heavy documents take longer to process Wait for a while To speed up printing reduce the printing resolution using the printer driver The whole printout is blurred Paper is damp Use paper that has been stored properly See page 21 Supported Paper e f you enable Toner Save printing is generally less dense
22. ass and then press the Start key 45 46 4 Copying Originals Specifying the Scan Settings This section describes how to specify image density and scan quality for the current job Adjusting Image Density There are three image density levels The higher the density level the darker the printout 1 Press the Density key until the density level you want is displayed OPhoto q0 0 0 Lighter Darker Co Al n n rJ P e e CTT122 The print density is indicated by which segment is lit on this indicator e Left Lighter than normal Middle Normal density Right Darker than normal Selecting the Document Type According to Original There are three document types Text Select this when the original contains only text and no photographs or images Photo Select this when the original contains only photographs or images Use this mode for the following types of original Photographs Pages that are entirely or mainly composed of photographs or images such as magazine pages Text Photo Select this when the original contains both text and photographs or images Specifying the Scan Settings Specifying the Original Type 1 Continue to press the Original Type key until the indicator next to the appropriate original type lights up OText Photo e eG Photo e CO te al anna E Ma pareri CTT123 47 48 4 Copying Originals 5 Scanning fr
23. d Edition Microsoft Windows Server 2003 R2 Enterprise Edition The product names of Windows Server 2008 are as follows Microsoft Windows Server 2008 Foundation Trademarks Microsoft Windows Server 2008 Standard Microsoft Windows Server 2008 Enterprise The product names of Windows Server 2008 R2 are as follows Microsoft Windows Server 2008 R2 Foundation Microsoft Windows Server 2008 R2 Standard Microsoft Windows Server 2008 R2 Enterprise The product names of Windows Server 2012 are as follows Microsoft Windows Server 2012 Foundation Microsoft Windows Server 2012 Essentials Microsoft Windows Server 2012 Standard Microsoft product screen shots reprinted with permission from Microsoft Corporation 85 86 9 Appendix INDEX B Basic operationis edi nettes 31 39 C Canceling a copy see 40 Changing the custom paper size 28 Cleaning deese ite retis ie ets 59 60 61 Od 5 n Aaaa E N n AA ye UM 74 Common problems see 63 Condition of the machine s 69 Configuration page sse 54 Corisumoables rr tr nec 79 Control pen kun yan oer tentia 14 Copier UNCON eias eere ctos 82 Copier problems sss 72 D Delete aieo ese teh pie para 18 Disclaimer cerae echo ION 4 DUIVG Fass 17 Duplexuxa curia oder de 32 E ENERGY STAR program
24. e other topics not included in this manual Consumables Consumables Print Cartridge Black 2 000 pages 1 The printable number of pages is based on pages that are compliant with ISO IEC 19752 with the image density set as the factory default ISO IEC 19752 is an international standard for measurement of printable pages set by the International Organization for Standardization Unless a print cartridges is replaced before toner runs out printing will become impossible To facilitate cartridge replacement we recommend you purchase and store extra print cartridges The actual number of printable pages varies depending on the image volume and density number of pages printed at a time paper type and paper size used and environmental conditions such as temperature and humidity Print cartridges may need to be changed sooner than indicated above due to deterioration over the period of use Print cartridges are not covered by warranty However if there is a problem contact the store where you purchased them The supplied print cartridge can print approximately 500 pages This machine periodically performs cleaning During cleaning toner will be used to maintain print quality 79 80 9 Appendix Specifications of the Machine This section lists the machine s specifications General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size fo
25. ed by applicable laws in no event will the manufacturer be liable for any damages whatsoever arising out of failures of this machine losses of the registered data or the use or non use of this product and operation manuals provided with it Make sure that you always copy or have backups of the data registered in this machine Documents or data might be erased due to your operational errors or malfunctions of the machine In no event will the manufacturer be responsible for any documents created by you using this machine or any results from the data executed by you For good output quality the manufacturer recommends that you use genuine toner from the manufacturer Two kinds of size notation are employed in this manual Some illustrations or explanations in this guide may differ from your product due to improvement or SP 111SU Type 2 Model Specific Information This section explains how you can identify the region your machine belongs to There is a label on the rear of the machine located in the position shown below The label contains details that identify the region your machine belongs to Read the label CXP042 The following information is region specific Read the information under the symbol that corresponds to the region of your machine Gy Region A mainly Europe and Asia IF the label contains the following your machine is a region A model CODE XXXX 27 29 e 220 240V Region B mainly North Am
26. erica IF the label contains the following your machine is a region B model CODE XXXX 17 e 120V e Dimensions in this manual are given in two units of measure metric and inch If your machine is a Region A model refer to the metric units If your machine is a Region B model refer to the inch units Important Safety Instructions Region A User Information on Electrical amp Electronic Equipment Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E waste Our Products contain high quality components and are designed to facilitate recycling Our products or product packaging are marked with the symbol below The symbol indicates that the product must not be treated as municipal waste It must be disposed of separately via the appropriate return and collection systems available By following these instructions you ensure that this product is treated correctly and help to reduce potential impacts on the environment and human health which could otherwise result from inappropriate handling Recycling of products helps to conserve natural resources and protect the environment For more detailed information on collection and recycling systems for this product please contact the shop where you purchased it your local dealer or sales service representatives All Other Users If you wish to discard this product please contact your local authoriti
27. es the shop where you bought this product your local dealer or sales service representatives For Users in India This product complies with the India E waste Rule 2011 and prohibits use of lead mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule Environmental Advice for Users Users in the EU Switzerland and Norway Consumables yield Please refer to either the User s Manual for this information or the packaging of the consumable Recycled paper The machine can use recycled paper which is produced in accordance with European standard EN 12281 2002 or DIN 19309 For products using EP printing technology the machine can print on 64g m paper which contains less raw materials and represents a significant resource reduction Duplex printing if applicable Duplex printing enables both sides of a sheet of paper to be used This saves paper and reduces the size of printed documents so that fewer sheets are used We recommend that this feature is enabled whenever you print Toner and ink cartridge return program Toner and ink cartridge for recycling will be accepted free of charge from users in accordance with local regulations For details about the return program please refer to the Web page below or consult your service person https www rico
28. g monochrome and color copiers ink jet printers etc Special paper such as thermal paper and carbon paper Paper weighing heavier or lighter than the limit Paper with windows holes perforations cutouts or embossing Adhesive label paper on which glue or base paper is exposed Paper with clips or staples When loading paper take care not to touch the surface of the paper Even if paper is adequate for the machine poorly stored paper can cause paper misfeeds print quality degradation or malfunctions Print Area Print Area The diagram below shows the area of the paper that the machine can print on From the printer driver CHZ904 1 Print area 2 Feed direction 3 Approx 4 2 mm 0 2 inches 4 Approx 4 2 mm 0 2 inches The print area may vary depending on the paper size and printer driver settings To adjust the print position specify Registration on the System tab in Smart Organizing Monitor 23 24 2 Loading Paper Copier function CHZ904 1 Print area 2 Feed direction 3 Approx 4 mm 0 2 inches 4 Approx 3 mm 0 1 inches The print area may vary depending on the paper size Loading Paper Loading Paper Load a stack of paper for printing in the input tray on the back of the machine When loading paper be sure to configure the size and type of paper When printing a document specify the paper size and type in the printer driver so that the settings configured w
29. h return com Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it The machine is designed to allow you to reduce electricity costs by switching to Ready mode after it prints the last page If required it can immediately print again from this mode If no additional prints are required and a specified period of time passes the device switches to an energy saving mode In these modes the machine consumes less power watts If the machine is to print again it needs a little longer to return from an energy saving mode than from Ready mode For maximum energy savings we recommend that the default setting for power management is used Products that comply with the Energy Star requirement are always energy efficient Note for the Battery and or Accumulator Symbol For EU countries only In accordance with the Battery Directive 2006 66 EC Article 20 Information for end users Annex II the above symbol is printed on batteries and accumulators This symbol means that in the European Union used batteries and accumulators should be disposed of separately from your household waste In the EU there are separate collection systems for not only used electrical and electronic products but also batteries and accumulators Please dispose of them correctly at your local community waste collection recycling centre Important Safety Instructions Region B Notes
30. he machine settings that can be modified using Smart Organizing Monitor For more information on each setting item see the Smart Organizing Monitor Help System tab Register custom paper sizes e Adjust the printing position or density to improve the printing quality when printed results are not satisfactory Enable or disable Energy Saver Mode and specify the amount of time that will elapse before switching to it Update the machine firmware Printer tab Configure how the machine behaves when there is an inconsistency in paper size and or type settings between the machine and the printer driver Specify the period of time the machine waits if it fails to receive a print job Copy tab Configure toner saving settings Configure scaling settings 55 56 6 Configuring the Machine Using Smart Organizing Monitor Updating the Firmware e To the maximum extent permitted by applicable laws in no event will the manufacturer be liable for any damages whatsoever arising out of failures of this software losses of documents or data or the use or non use of this software and operation manuals provided with it The company shall also not be held liable for any disputes between the customer and third parties resulting from any use or loss of use of this software To make sure that a firmware update has successfully completed print the configuration page before and after the update Make sure to never disconnec
31. he paper guides adjust the paper guides to remove the gaps Avoid printing on both sides of paper when printing images that contain large areas of solid color which consume a lot of toner Use supported types of paper See page 21 Supported Paper Load paper only as high as the upper limit markings on the paper guide Multiple sheets of paper are fed at one time Fan the paper well before loading Also make sure that the edges are even by tapping the stack on a flat surface such as a desk Make sure that the paper guides are in the right position Use supported types of paper See page 21 Supported Paper Load paper only as high as the upper limit markings on the paper guide Check that paper was not added while there was still some left in the tray Only add paper when there is none left in the tray Paper Feed Problems Paper gets wrinkles Paper is damp Use paper that has been stored properly Paperistoo thin See page 21 Supported Paper fthere are gaps between the paper and the paper guides adjust the paper guides to remove the gaps The printed paper is curled Load the paper upside down in the paper tray Paper is damp Use paper that has been stored properly Images are printed diagonally to the If there are gaps between the paper and the paper guides pages adjust the paper guides to remove the gaps t Removing Printing Jams First t
32. hen Auto is selected the default values will be applied to all settings When Manual is selected all settings can be adjusted as required For details see the TWAIN driver Help Basic Operation for WIA Scanning of ON Place the original On the Start menu click Devices and Printers Right click the icon of the printer model you want to use and then click Start scan Configure the scan settings as required and then click Scan Click Import 51 52 5 Scanning from a Computer 6 Configuring the Machine Using Smart Organizing Monitor EEE Checking the System Information The state and status information of the machine can be checked using Smart Organizing Monitor Checking the Status Information Status Job Log User Tool Paper Toner Paper Size 50 00 A4 210 x 297 mm om fice Paper Type Plain Counter CXP113 1 Image area Displays the status of this machine with an icon 2 Status area e Paper Size Displays the paper size configured on the machine e Paper Type Displays the paper type configured on the machine Toner is always displayed because the machine does not monitor the toner level e Counter Displays the number of pages that have been printed by the machine 53 54 6 Configuring the Machine Using Smart Organizing Monitor 3 Select Device area Displays the name of the selected model Me
33. hen paper is loaded can be used for printing 1 Open the input tray cover and pull out the tray CXP044 2 After pulling out the tray tilt it back and forth and then attach the end of the input tray to the machine CXP004 25 2 Loading Paper 3 Raise up the paper support wire 4 Fan the paper before loading it in the tray CXP045 CBK254 stops CXP005 26 Loading Paper 6 Adjust the paper guide on both sides to fit the paper width CXP006 7 Open the front cover and tray extension CXP046 Specifying Paper Type and Paper Size Using Smart Organizing Monitor The procedure in this section is an example based on Windows 7 The actual procedure may vary depending on the operating system you are using Specifying the paper type and paper size 1 On the Start menu click All Programs Click Smart Organizing Monitor for SP xxx Series Click Smart Organizing Monitor for SP xxx Series Status bh O N Ifthe machine you are using is not selected click Select Device and then select the machine s model 5 Click OK 6 On the Status tab click Change 7 Select the paper type and paper size and then click OK 27 2 Loading Paper 8 Click Close Changing the custom paper size a O N e 00 N OUM 28 On the Start menu click All Programs Click Smart Organizing Monitor for SP xxx Series
34. inter driver 1 On the Start menu click Devices and Printers Windows XP Windows Server 2003 2003 R2 On the Start menu select Printers and Faxes Windows Vista Windows Server 2008 On the Start menu select Control Panel and then click Printers in Hardware and Sound category Windows 8 Windows Server 2012 Click Search on the Charm Bar and then click Control Panel When the Control Panel window appears click View devices and printers 1 Guide to the Machine O DONO OU A CO Right click the icon of the printer model you want to modify and then click Printer properties Click the Advanced tab Click New Driver and then click Next Click Have Disk Click Browse and then select the printer driver location Click OK and then specify the printer model Click Next Click Finish Click OK to close the printer properties window Restart the computer Deleting the printer driver 1 O 6 DONO OC KR CO On the Start menu click Devices and Printers Windows XP Windows Server 2003 2003 R2 On the Start menu select Printers and Faxes Windows Vista Windows Server 2008 On the Start menu select Control Panel and then click Printers in Hardware and Sound category Windows 8 Windows Server 2012 Click Search on the Charm Bar and then click Control Panel When the Control Pa
35. ioe eo ORIS ODE sua t MIR Up Eos e tH ET Rs 39 Canceling oC Spy aye EE E 40 Making Enlarged or Reduced Copisteria treten treten tnter 41 Specifying Reduce Enlarge etti ee ted ae m tae cue inea oes Al Copying Both Sides of an ID Card onto One Side of Paper 43 9 yk ND DD DDDweee Kemmmmmmmvy 43 Specifying the Scan Settings tette tente tret ttt tentent tentent e kek d 46 Adjusting Image PIS 46 Selecting the Document Type According to Original seen 46 5 Scanning from a Computer Basic Operator ineat aax a na ne yel n y gues cubes vie RERO He ie ad qe Ede a ta eae dened 49 Using BA ETee n ERE k n 49 wz Jb oDmo_D D5I555BD J5 lt ZJ5J55 5 lt lt 7HE22x2 2 x 49 Basic Operation tor WIA Scanning idet n po ei e ed a aia aia ini d k kn 5 6 Configuring the Machine Using Smart Organizing Monitor Checking the System Inform ati onairea ai E E EAEE E E 53 Checking the Status Informations cia dinay yeee la keke dle kars E N EEE aiae 53 Printing the Configuration Page or Test Page tentent tentent tenentes 54 Configuring the Machine Seftirigs x tetti tr tore tte N R ata eene a ar e ena ez 55 Tab Settingsss eun secet ote om mah totam gg ette oli ettet vende eine 55 elalet adn ec M 56 7 Maintaining the Machine Replacing the PrinfCattfidge soia cetero ert dade aid e ado oae dett ed 57 Caut
36. ion 5 W or less Default Interval 1 minute Recovery Time 25 seconds or less Recovery time and power consumption may differ depending on the conditions and environment of the machine 1 Guide to the Machine Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions Exterior 6 7 8 9 10 1112 CXP002 1 Control Panel Contains a screen and keys for machine control 2 Exposure Glass Cover Open this cover to place originals on the exposure glass 3 Input Tray This tray can hold up to 50 sheets of plain paper 4 Exposure Glass Place originals here sheet by sheet 5 Input Tray Cover Set this cover up and pull out the paper source tray to load paper 6 Tray Extension Pull out and extend this tray extension to hold the output paper 1 Guide to the Machine 7 Fusing Pressure Release Lever If paper is jammed lower the lever on the left end and then remove the paper 8 Front Cover Open this cover to pull out the output tray before printing 9 Maintenance Cover Lift up this cover to replace consumables or clear a paper jam 10 USB Port Use this port to connect the machine to a computer using a USB cable 11 Power Connector Connect the power cord to the machine here Insert the other end of the cable into a nearby wall outlet 12 Power Switch Use this switch to turn the power on
37. ions When Cleaning dco Kurk kuleke e suk b y seke rd kele eed dt due 59 Cleaning the Inside of the Md ch lh ya x kedeke keke k neke tentent teretes 60 Cleaning the Exposure Glass ensure eie ise ye kan tk d k eleke ray kesek 9H ER raten 61 8 Troubleshooting eodem axaye 63 Paper Feed Problems eroe pp rr rrr m 64 Removing Printing JAMS enisinia ener e rud IN Or e rio reto de ee e EA vend 65 Print Quality Problelris ya Sa el cene doen eu tended ete d A del k kO innate veiut 69 Checking the Condition of the Machine sse tenentes 69 Printer Problem ee 70 Print Positions Do Not Match Display Positions ssessscsssssssesessseesneessesneesseeceseesseesnesneesneesneeseeenseeeaneaness 71 Copiet Preblemis 0 n 0 One Le Uc Nem DeL Md sd qr cT A E LE rou 72 Scanner Problemis e retro he ri e e E ERE RR IR HRS Ipod P ed dandi re E n 73 Error and Status Indicate on the Control Panel tentent 74 Codes on the I 74 Error and Status Messages Appear on the Smart Organizing Monitor 75 9 Appendix Notes Aboutth flm ERNE 77 Moving and Transporting the Machine sse nte tentent yekeyek ekere 78 DISDOSO RO 78 Where lol RQ m cro tiet tem tinet teram eddie a e n d trece lo td 78 Spur ES 79 Print Corti ER dex E E 79
38. l Scan Method n 6 200 200 dpi v Exposure Glass 3 4 A Danai size Original Orientation TES a az Porat Image Quaity Adiustment 7 Tzu Image Size erm a 11328 KB Manual 160 Ran 3 cw 200 E A E zi J el E sean ese About J 240 280 5 il ra a eget a Sub k n Width 520 Length ux m CXP109 1 Select Mode Up to ten scan settings can be saved The default value is applied when Default is selected 2 Scan Mode Select from Full Color Grayscale Photo Text or Text Photo 3 Resolution Select a resolution from the list If Text Text Photo or Photo is selected in Scan Mode the scan resolution cannot be set 1200 dpi x 1200 dpi or higher 4 Original Size Select the scanning size If you select Custom Size enter the scanning size directly in the edit box 5 Original Type According to your original select a setting from the list of options detailed below Standard Auto change to Full color 200dpi x 200dpi Photo Auto change to Full color 600dpi x 600dpi Filing Auto change to Text 200dpi x 200dpi OCR Auto change to Text 400dpi x 400dpi 6 Original Scan Method Specify the method to scan originals Basic Operation 7 Image Quality Adjustment You can adjust the image quality The scan settings that can be adjusted are as follow Rotation Curves Sharpness Brightness Contrast Levels Color Balance and Hue Saturation W
39. l may have stuck to the exposure glass due to high humidity Place the original on the exposure glass and then place two or three sheets of white paper on top of it Leave the exposure glass cover open when copying A moire pattern is produced Ri R The original probably has heavily lined or dotted areas Switching the setting for image quality between Photo and Text Photo may eliminate the moire pattern Photocopied paper is dirty Image density is too high Adjust the image density Toner on the printed surface is not dry Do not touch printed surfaces immediately after copying Remove freshly printed sheets one by one taking care not to touch printed areas The scanning part is dirty Before placing originals on the exposure glass make sure that toner or correction fluid is dry When copying from the exposure glass the print area of the copy is out of alignment with the original Place the original copy side down making sure that it is aligned to the rear left corner and pressed flat against the exposure glass The paper size setting does not match the paper loaded Check whether the paper size specified on the machine matches that of the loaded paper Scanner Problems Scanner Problems The scanned image is dirty The scanning part is dirty Before placing originals on the exposure glass make sure that toner or correction fluid is dry
40. nel window appears click View devices and printers Right click the icon of the printer you want to delete and then click Remove device Windows XP Vista Windows Server 2003 2003 R2 2008 Right click the icon of the machine you want to delete and then click Delete Click Yes Click any printer icon and then click Print server properties Click the Drivers tab Click the Change Driver Settings button if it is displayed Click Remove Select Remove driver and driver package and then click OK Click Yes Click Delete Installing the Driver and Software 11 Click OK 12 Click Close to close the print server properties window 20 1 Guide to the Machine What is Smart Organizing Monitor Install this utility on your computer from the included CD ROM before using it Smart Organizing Monitor provides the following functions Displays the status of the machine Displays paper jam messages and other error messages Paper size and type settings Displays the settings for paper sizes or types available on this machine Print test and configuration pages Prints List Report to check the list of settings for this machine and other information Modify the system settings Use to change custom paper size settings and other settings on this machine Modify the printer settings Use to change print settings such as Auto Continue and I O Time Out on this machine
41. not loaded P1 The paper size set for the document Press the Start key to begin printing or differs from the size of the paper press the Stop Clear key to cancel the job e f Auto Continue is set to 0 sec no error message appears P2 The paper type set for the document Press the Start key to begin printing or press the Stop Clear key to cancel the job e f Auto Continue is set to 0 sec no error message appears Error and Status Messages Appear on the Smart Organizing Monitor Error and Status Messages Appear on the Smart Organizing Monitor Printer Power Off Communication The power cable of the machine is not plugged in Check the printer power cord Check the printer power switch is on Error The power of the machine e Check the USB cable is properly is not turned ON connected e The USB cable is not connected Out of Paper Paper is not loaded in the If paper is not loaded load paper in the Misfeed machine s input tray or paper input tray For details about loading jam has occurred paper see page 25 Loading Paper If paper is jammed inside the machine remove the jammed paper For details about removing jammed paper see page 64 Paper Feed Problems Paper Size Mismatch The paper size specified on the machine and the size specified in the printer driver do not match For details about specifying the paper size setting on the machine see
42. oae piat ben tnit aq orat e famem ed 14 ontrolliPanel sess Au RIAM AU E AULEM A e 14 Installing the Driver and Software Quiclelrisiall ote ch tena eene tM e teasers LEE 2 Loading Paper Suppotied P pel Ana a d te KE SEN K e tcc iN eet d rx A LIO d tede 21 Non Recommended Paper TypD sn alle nln retener l k Nike Vek ker n 22 PIMA NR MN 23 Loading Paper a te na elb babo e en ned ke been e b n cinders la le r d r k s 25 Specifying Paper Type and Paper Size Using Smart Organizing Monitor Placing Originals ctr Hasan aud ee eo re DU EH Ir RE Reg e Deere aleae About Originals aceti ace citet iacet e oet tie tac ees aca ses e 29 Placing Originals on the Exposure Glass seen 29 3 Printing Documents Basic Operation eio recedit ere eee peii ni ORI D D Ee I ip ee E ru ie an 31 Printing on Bothi Sidessof Shieels 5 ye fed bad tore b aei dayn Pe ee REO oes 32 Canceling a Print Job c LD o rere ne e cede pei e Re e e HEN ER REOR 33 IPa Paper Mismatch Oce rs i aisle k akla eiie en tetto ee eR 1ale dare n ode cbe nalin eh 35 Continuing Printing Using Mismatched Paper seen 35 Resetting the PlintJObuace aee cuneo quae haer tru asa ca emen uf dated onsite Une fea 36 Preventing Paper Mismatch Errors land kin len l ya xa y b elan l y n k y b n lase d l ki 36 4 Copying Originals Basic Operation ao c
43. om a Computer Basic Operation Scanning from a computer TWAIN scanning and WIA scanning allows you to operate the machine from your computer and scan originals into your computer directly Y CXP022 1 Your Computer TWAIN driver already installed Instruct the machine to start scanning the original that is set on the machine 2 This Machine The original that is set on the machine is scanned and its data is sent to a client computer Using TWAIN scanner This section describes the preparations and procedure for using the TWAIN scanner Touse the TWAIN scanner you must install the TWAIN driver which is on the supplied CD ROM Touse the TWAIN scanner a TWAIN compliant application must be installed To use the machine as a TWAIN scanner first do the following Install the TWAIN driver Install a TWAIN compliant application TWAIN Scanning TWAIN scanning is possible if your computer is running a TWAIN compatible application 1 Place the original 2 Open the properties dialog box for this machine using a TWAIN compatible application 3 Configure the scan settings as required and then click Scan 49 5 Scanning from a Computer Settings you can configure in the TWAIN dialog box 1 Select Mode Untitled Delete 0 40 80 120 160 200 a 2 Scan Mode opie M 5 Fulco Standard E 3 Resolution Origina
44. or manually specifying a customized ratio Preset ratio Re Gy Region A mainly Europe and Asia 50 71 AA AS 82 B5 JIS A5 93 122 A5 gt B5 JIS 141 A5 gt A4 200 CES103 Region B mainly North America 50 65 LT gt HLT 78 LG gt LT 93 129 HLT gt LT 155 HLT gt LG 200 Custom ratio HRnn CES106 25 to 400 in 1 increments Specifying Reduce Enlarge Use this procedure to specify the reduction or enlargement ratio for the current job from Smart Organizing Monitor The procedure in this section is an example based on Windows 7 The actual procedure may vary depending on the operating system you are using 1 On the Start menu click All Programs 2 Click Smart Organizing Monitor for SP xxx Series 3 Click Smart Organizing Monitor for SP xxx Series Status 41 42 4 Copying Originals 4 If the machine you are using is not selected click Select Device and then select the machine s model 5 Click OK 6 On the User Tool tab click Printer Configuration 7 Onthe Copy tab select the ratio in the Reduce Enlarge list If Zoom 25 to 400 has been selected enter the ratio 8 Click OK 9 Click Close Copying Both Sides of an ID Card onto One Side of Paper Copying Both Sides of an ID Card onto One Side of Paper This section describes how to copy the front and back sides of an
45. or off Interior CxPots 1 Print Cartridge A replacement consumable that is required to make prints on paper For details about replacing the cartridge see page 57 Replacing the Print Cartridge Control Panel The actual control panel may look different from the illustration below depending on the country of use OText Photo 1 Text OPhoto Je 3 4 00D ea Darker 4 L dle ID ee im 5 m E Number of copies 7 j 2 ds p 8 4 la Start 9 1 ae Power Alert o AH cda 1 Original Type Indicator Displays the original type in three levels The original type is indicated by which segment is lit on this indicator Upper Text Photo Middle Text Lower Photo Original Type key Use this key to select the type of original Density Indicator Displays the copy density in three levels The print density is indicated by which segment is lit on this indicator Left Lighter than normal Middle Normal density Right Darker than normal CTT134 Guide to Components 1 Guide to the Machine 4 Density Key Use this key to adjust the copy density 5 ID Card Copy Key Use this key to perform an ID copy 6 Screen Shows the number of copies and the error code 7 Number of copies Key Use this key to change the number of copies 8 Stop Clear Key When the machine is online press this key to cancel an ongoing print job
46. posure glass cover Scanning thick originals 1 Lift the exposure glass cover 2 Pull up the exposure glass cover and remove it CXPOo09 3 Place the original face down on the exposure glass The original should be aligned to the rear left corner 4 Lower the exposure glass cover 30 3 Printing Documents Basic Operation Use the printer driver to print a document from your computer Before printing check that the paper size specified in Document Size on the Paper Print Quality tab matches the size of the paper in the paper tray 1 After creating a document open the Printing Preferences dialog box in the document s native application Watermarks E Rotate by 180 degrees V Do not Pint Blank Pages T Ignore Application Colite V Reverse Order Print I About i Restore Defaults B a 2 Change any print settings if necessary The following print settings can be specified using the printer driver Printing multiple pages on a sheet Splitting a single page across multiple sheets Printing on both sides of sheets Not having blank pages printed Having prints sorted Saving printer driver settings as a file Recalling and deleting saved printer properties settings Printing on a custom size paper Printing a large paper size document on smaller size paper Reducing and enlarging a document size Changing the
47. print resolution Saving on toner when printing 3 32 3 Printing Documents 3 4 Changing the dithering pattern Having text stamped on prints For details about each setting items click Help When setting changes are completed click OK Print the document using the print function in the document s native application If a paper jam occurs printing stops halfway Open the maintenance cover to remove the jammed paper Printing will resume automatically after the maintenance cover is closed If the maintenance cover is not opened to remove jammed paper press the Start key to resume printing If the paper runs out replenish it and then press the Start key to resume printing Printing on Both Sides of Sheets After creating a document open the Printing Preferences dialog box in the document s native application On the Setup tab in the Duplex list box select how you want to open the bound output After making any additional settings click OK Start printing The machine prints only the one sides of pages first and then displays on Smart Organizing Monitor screen a message to reload the outputs turned over Take out all of the prints from the output tray and place them in the input tray To print on the reverse side of the prints turn them over so that the blank side faces up and place them in the input tray Portrait CXP018 Basic Operation Landscape CXP01
48. r scanning of exposure glass 216 mm x 297 mm 8 5 x 11 7 inches Maximum paper size for printing 216 mm x 356 mm 8 5 x 14 inches Warm up time Less than 25 seconds 23 C 71 6 F Paper sizes A4 8 5 x 11 Letter 8 5 x 14 Legal B5 51 2 x 8 5 Half Letter 71 4 x 10 75 Executive A5 A6 B 16K 197 x 273 mm 16K 195 x 270 mm 16K 184 x 260 mm 8 x 13 F Gl 8 5 x 13 FS 81 4 x 13 Folio Custom Paper Size The following paper sizes are supported as custom paper sizes Approximately 90 216 mm 3 6 8 5 inches in width Approximately 148 356 mm 5 8 14 inches in length Paper type Plain Paper 65 99 g m 17 26 lb Recycled Paper 75 90 g m 20 24 lb Thin Paper 52 64 g m 14 17 lb Thick Paper 100 130 g m 26 6 34 lb Paper output capacity 10 sheets 70 g m 19 Ib Paper input capacity 50 sheets 70 g m 19 Ib Memory 16 MB Specifications of the Machine Power requirements Gi Region A mainly Europe and Asia 220 240 V AA 50 60 Hz Region B mainly North America 120 V 6A 50 60 Hz Power consumption Maximum power consumption Region A mainly Europe and Asia 730 W BG Region B mainly North America 680W Energy Saver mode 1 45 W orless Energy Saver mode 2 5 W or less The power level when the main switch is turned off and the power cord is plugged into an outlet 1W or less Machine dimensions Width x Depth x Height 402 x 368 5 x
49. r size mismatch between them 37 38 3 Printing Documents 4 Copying Originals Basic Operation 1 Place the original on the exposure glass 2 To print multiple copies press the Number of copies key until the number of copies you want to print is displayed Number of copies Jus LC QI C 9 pran CTT119 Holding down the Number of copies key increases the number in increments of 10 3 Press the Start key Stop Clear f c o Start H GSEs Power Alert Y O0 CTT120 f a paper jam occurs printing stops halfway Open the maintenance cover to remove the jammed paper Printing will resume automatically after the maintenance cover is closed If the maintenance cover is not opened to remove jammed paper press the Start key to resume printing e f the paper runs out replenish it and then press the Start key to resume printing 39 40 4 Copying Originals Canceling a Copy If copying is canceled while the machine is scanning the original copying is canceled immediately and there is no printout If copying is canceled during printing the photocopy process is canceled after the current page has been printed out 1 Press the Stop Clear key Number of copies C 9 Stop Clear 0 CTT118 Making Enlarged or Reduced Copies Making Enlarged or Reduced Copies There are two ways to set the scaling ratio using a preset ratio
50. ry removing the paper automatically If this fails remove it manually Jammed paper may be covered in toner Be careful not to get toner on your hands or clothes Toner on prints made immediately after clearing a paper jam may be insufficiently fused and can smudge Make test prints until smudges no longer appear Do not forcefully remove jammed paper as it may tear Torn pieces remaining inside the machine will cause further jams and possibly damage the machine Paper jams can cause pages to be lost Check your print job for missing pages and reprint any pages that did not print out Automatically removing the paper jammed inside the machine 1 Open and close the maintenance cover once The machine will then slowly eject the jammed paper After the jammed paper is ejected remove it 65 8 Troubleshooting CXP031 If the jammed paper is not ejected open the maintenance cover again and remove jammed paper manually Removing paper manually Since the temperature around the guide is high wait for it to cool before checking for jammed paper After removing the paper be sure to return the fusing pressure release lever to its original position Be sure not to print with the fusing pressure release lever down 1 Pull out the jammed paper carefully CXP010 If you cannot find the misfed paper look inside the machine 2 Open the maintenance cover 66 Paper Feed Problems 3 Hold the grips of
51. ssage area Displays the status of this machine with a message For details about error messages see page 75 Error and Status Messages Appear on the Smart Organizing Monitor Printing the Configuration Page or Test Page ROM m When printing the test page set the paper size to A4 or Letter When printing other reports set the paper size to A4 Letter F GL Foolscap Folio or Legal On the Start menu click All Programs Click Smart Organizing Monitor for SP xxx Series Click Smart Organizing Monitor for SP xxx Series Status If the machine you are using is not selected click Select Device and then select the machine s model Click OK 6 On the User Tool tab select Test Page or Configuration Page in the List Test list 7 Click Print Configuring the Machine Settings Configuring the Machine Settings Smart Organizing Monitor is used to modify the machine s settings 1 On the Start menu click All Programs Click Smart Organizing Monitor for SP xxx Series Click Smart Organizing Monitor for SP xxx Series Status Aa O N If the machine you are using is not selected click Select Device and then select the machine s model Click OK On the User Tool tab click Printer Configuration Change the settings if necessary Click OK Click Close ON BO Tab Settings This section provides a tab by tab overview of t
52. t the USB cable during a firmware update Disconnect any unnecessary cables from the machine when running a firmware update If necessary modify power management settings on your computer in advance so that the computer will not enter standby or sleep mode when during a firmware update Download the firmware from the manufacturer s Web site To update the firmware use the Smart Organizing Monitor from Windows Aa O N O NOQ On the Start menu click All Programs Click Smart Organizing Monitor for SP xxx Series Click Smart Organizing Monitor for SP xxx Series Status If the machine you are using is not selected click Select Device and then select the machine s model Click OK On the User Tool tab click Printer Configuration Onthe System tab click Printer Firmware Update Click OK Specify the location of the DWN file and then click Open After a message is displayed on the Smart Organizing Monitor to indicate that the firmware update has completed turn the machine s power Off and then On again 7 Maintaining the Machine Replacing the Print Cartridge This machine does not monitor the remaining toner level and no message will be displayed to prompt the user to replace the print cartridge if the machine runs out of toner Replace the print cartridge if the printed image suddenly becomes pale or blurred Store print cartridges in a cool dark place
53. the print cartridge and then pull it out of the machine CXP007 4 Push the Fusing Pressure Release Lever on the left down with your thumbs CXP014 5 Pull out the misfed paper by holding both sides of paper Be careful not to get toner dust on your hands or clothes CXP011 67 8 Troubleshooting CXP012 6 If it is difficult to remove the jammed paper out of the main unit remove the jammed paper from the output tray side CXP013 7 Hold the grips of the print cartridge and then insert it into the machine until it stops CXPO008 8 Push the Fusing Pressure Release Lever on the left up with your thumbs 9 Close the maintenance cover 68 Print Quality Problems Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing first check the condition of the machine There is a problem with the machine s location Make sure that the machine is on a level surface Place the machine where it will not be subject to vibration or shock Unsupported types of paper is used Make sure that the paper being used is supported by the machine See page 21 Supported Paper The paper type setting is incorrect Make sure that the paper type setting of the printer driver matches the type of paper loaded See page 21 Supported Paper A non genuine print cartridges is being used Non genuine print cartridges reduce print qu
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