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1. Select All Unselect All 7 Select the machine which have Deployment Status set to No or press Select All if there are many clients to roll out N B If you are doing this it means that you already have a client group setup You can move the clients into that group during this process instead of having to move it after it has been installed 8 Select Change to select client group Unmanaged Computers 1 Unknown Computers 0 Computer Description Software Deployment Status M Select All Unselect All elect the computers in the list above to which you want to remotely install the client then select the installation package and the group that the computer elongs to below Tripplite txt Installation Client install package Symantec Endpoint Protection version 11 0 2000 1567 for VWWIN32BIT Start Installat Installation settings Default Client Installation Settings z m Features All features of Symantec Endpoint Protection Specify the group to which you will install the client C Global i ee Temporary Preferred mode Computer mode User mode Install to group Temporary a 5 g a ee Co C corcet_ Symantec Group Policy Internet 9 Click Start Installation to rollout the application You will see the following screen during the installation process Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowl
2. Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 49 How To Deploy Client Remotely After You Have Completed Initial Installation 1 Open the Symantec Endpoint Protection Manager Console ria Manage Your 5 windows Catalog Windows Update jes Command Pri G Accessories b fer PA PEE IF Administrative Tools IF Cisco ASDM Launcher gt fan Dell Accessories gt Notepad fF Dell OpenManage Applications gt Neue fae Dell Printers gt GQ pea FA Intel Network Adapters b 2 e Lairch tere 2 stn Office 4b 7 E Active Symantec Group Policy Interng fan Switch OFF F Director Endpoi Management Informat ma Backup fan Symantec Endpoint Protection gt GH Symantec Endpoint Protection Manager gt Ei Database Back Up and Restore Powerdlert Con IF Tripp Lite gt lt el Management Server Configuration Wizard BB adobe Reader 8 amp Migration and Deployment Wizard Cisco ASDM Lat E Internet Explorer Symantec Endpoint Protection Manager Console en Outlook Express Symantec Endpoint Protection Manager Help s Remote Assistance Log off 0 shut Down All Programs Mstat O 2 Login to the System mp Symantec Endpoint Protection Manager Server localhost 8445 Copyright 2007 2008 Symantec Corporation All rights reserved Copyright Fujitsu Transaction Solutions Jamaica Limited 2008
3. Symantec Endpoint Protection z 5 x D Symantec Endpoint Protection Read This First Provides links to tutorials documentation and support information 1 In the next installation panel click Install Symantec Endpoint Protection Manager Symantec Endpoint Protection ioj x SS symantec D Symantec Endpoint Protection Install Symantec Endpoint Protection Installs endpoint protection to client computers Return to Main Menu Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 34 2 Inthe Welcome panel click Next iz Symantec Endpoint Protection Manager X Welcome to the Install Wizard for Symantec Endpoint Protection Manager The Install Wizard will install Symantec Endpoint Protection Manager on your computer To continue click Next WARMING This program is protected by copyright law and international treaties amp symantec E Cancel 3 Inthe License Agreement panel check I accept the terms in the license agreement and then click Next i Symantec Endpoint Protection Manager SYMANTEC SOFTWARE LICENSE AGREEMENT SYMANTEC CORPORATION ANDVOR ITS AFFILIATES Sy MANTEC IS WILLING TO LICENSE THE LICENSED SOFTWARE TO YOU AS THE INDIVIDUAL THE COMPANY OR THE LEGAL ENTITY THAT WILL BE UTILING THE LICENSED SOFTWARE REFERENCED BELOW AS YOU OR YOUR ONLY ON THE CONDITION THAT YOU A
4. OERA 7 Click Domain and type school You will be asked to enter the Administrator login and password X x Remote X Advanced You can change the name and the membership of this as computer Changes may affect access to network resources computer Computer name DCZ2SwD1 J Hary s Full computer name DCZ2swD1 c omputer Name Changes n Domain i school 3 Enter the name and password of an account with permission O Workgroup to join the domain WORKGROUP L User name Administrator Vy OK Password eoccece Player 8 Click OK Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 3 A popup Window appears indicating that you have successfully added the new computer to the domain Re System Properties Va Computer Name Changes You can change the name and the membership of this computer Changes may affect access to network resources Computer name DCZ25WD1 a Full computer name DCZ25WD1 Member of Domain school O Workgroup Computer Name Changes x WORKGROUP 1 Welcome to the school domain 1h Knowledge Transfer s 02 a 1 10PM This process will take a few seconds After which a screen will pop up saying Welcome to school domain 9 Click OK Re System Properties f Computer Name
5. 13 The next screen you have the option of specifying a Location and Description for the printer Then click Next 14 Specify if you wish to print a test page then click Next 15 At this point on clicking Finish you have just successfully installed the printer manually Add Printer Wizard Completing the Add Printer Wizard fou have successfully completed the Add Printer Wizard You specified the following printer settings Name Dell Laser Printer 2 Share name Printer2 Patt Dell_Printer2 Model Dell 5330dn Mono Laser Printer Default No Testpage Yes Location Comment To close this wizard click Finish lt Back i Cancel Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 84 HOW TO CLEAR PAPER JAMS FOR DELL 5330dn LASER PRINTERS Clearing Jams in the Paper Tray When a paper jam occurs Paper Jam appears on the display Refer to the table below to locate and clear the paper jam Operator Panel Message Location of Jam Paper Jam 0 Around the toner cartridge area Open Close Door MP Tray In the feeding area of the multi purpose feeder Paper Jam 0 Tray x Paper Feed Jam tray 1 or optional trays Paper Jam 0 Paper Jam In the paper exit area or around the toner cartridge area Open Close Door Paper Jam 2 Paper Exit Jam Check Inside Duplex Jam 0 In the duplex unit Check Inside Duplex Jam 1 Bet
6. Knowledge Transfer User Manual 96 GLOSSARY Active Directory AD is an implementation of LDAP directory services by Microsoft for use primarily in Windows environments Its main purpose is to provide central authentication and authorization services for Windows based computers Active Directory also allows administrators to assign policies deploy software and apply critical updates to an organization Active Directory stores information and settings in a central database Active Directory networks can vary from a small installation with a few hundred objects to a large installation with millions of objects Asset Tag Number see Service Tag Number A directory service DS is a software application or a set of applications that stores and organizes information about a computer network s users and network resources and that allows network administrators to manage users access to the resources Additionally directory services act as an abstraction layer between users and shared resources Authorization is the concept of allowing access to resources only to those permitted to use them More formally authorization is a process often part of the operating system that protects computer resources by only allowing those resources to be used by resource consumers that have been granted authority to use them Resources include individual files or items data computer programs computer devices and functionality provided by compute
7. Search Web EEr A Highlight im gt MyStuff J Zoom News Weather shopping z e T gt Search 29 Z we de Dell Support fy fh b Page O Tools A Search web Buy Online or Call Toll Free TT Cart amp My Account Products Services Purchase Help Keyword Search Support amp Help x gt Product Support Customer Service Warranty Information Dell Forums Contact Us You are here BEM Dell Jamaica gt Support Home Page Chat with Us Browse By Category Support Home Page Contact Us Support available Monday Friday 7 00 AM 7 00 PM CST and Saturday 8 00 AM 5 00 PM CST pes gt Product Support gt Customer Service Desktops and Notebooks Dimension Inspiron Vostro Latitude and OptiPlex systems gt Warranty Information Standard Technical Support gt Dell Forums gt Contact Us gt ProSupport and Gold Technical Support Exclusively for OptiPlex Vostro and Latitude systems with ProSupport or Gold Support Contracts XPS Systems Desktops amp Notebooks Standard Technical Support You are here A Dell Jamaica gt Support Home Page Copyright 1999 2008 Dell Inc 7 z e Eee nee Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 20 7 On selecting the Standard Technical Support link the next page just fill in the requisite information in the textboxes and click continu
8. Note Symantec Endpoint Protection Manager for Symantec Network Access Control only supports product updates To configure LiveUpdate for the site 1 Inthe console left pane click Admin 2 Inthe lower left pane click Servers 3 Inthe upper left pane right click Local Site and then click Properties Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 54 i Site Properties for Local Site Site elearning x General Log Settings LiveUpdate Database Download Schedule Specity when you want LiveUpdate to run Frequency r Continuously c Every hours Daily E weekly Select download start time window Content Types to Download The following product updates and signatures will be dovenloaded Change Selection ntizpyvvare definitions Becomposer signatures Proactive Threat Scan heuristic signatures Proactive Threat Scan commercial application list Languages to Download Updates and signatures for client updates will be downloaded far the follayving languages Change Selection LiveUpdate Source Servers Using defaut Symantec LiveUpdate server Edit Source Servers Lo cancer He 4 On the LiveUpdate tab under Download Schedule check the Frequency options with which to download the latest definitions 5 For details about setting other options in this dialog box click Help 6 When you finish setti
9. c am A PROJECT UNDERTAKEN BY THE e LEARNING JAMAICA COMPANY LTD FU ITSU D amp LL Knowledge Transfer User Manual TABLE OF CONTENTS PO CHIMIENE COMMU O Kecen a a a a a e 3 Mr OCI CONi aa a aad E iE 4 TYPICILSCNOOLNETWOLK ciiin A tain uadianates 5 Workstations DE KODS nr a a ones 6 SOO e N A N a oor ee 7 LOD ODS ree r E A T G E TTO 8 PINTE raaa a A A A A A E A 9 SWIECIE Surs nia a a a a a a a S 10 How to Locate the Service Tag Number A esesssssssesisisisisisisrsreririsisisrerisisisrsrerereeese 11 How to Determine the Service Tag Using BIOS B sssrin 12 HOW tO LOS A Warranty Callasin a A 13 How to Access the Dell Website for Service Maintenance PENG NA reste E E es aco nea E N wseateestanclenatnn E 14 Active Directory AD How to Install the DNS and Active Dir CtOry ccccesssseecessseceeessssecesessseecesseeseee seaeaeesaasessuaneess 21 How to install DAEP Usine WINDOWS senscia a deren inact ose O 23 Adding User tothe DOMalN eisean E a E EEE T EEN eee 24 Joining a Computer tothe DOMAIN errupia a E RS 29 Symantec Endpoint Protection 11 0 Installation and Configuration ees 33 How to Install Dell 5310dn Printers and Enable the Duplexer usine tne Delle D necs a E E E 61 Manga linstala tOn eaa A 64 ENaple the GUDIEX Cl aa a eee ee ee 67 Dell 5310dn Printer Handling Howto Clear Paper SaM Srei a aaa a a a O a a 68 HOW to Replace Toner Cartridge romarna ea N AT N AOE 72 How to Install Dell 5330dn Printers HSU
10. 2008 All rights reserved Knowledge Transfer User Manual 39 10 Specify an encryption password and click Next a Management Server Configuration Wizard The management server and client computers encrypt the data they send each other You wil need to create an encryption password below and enter it in the event of disaster recovery gt symantec 11 Select the type of database you want to use In this case select the embedded database then click Next c Management Server Configuration Wizard E q ojx Select the type of database you want to use f Embedded database Recommended for companies with less than 1000 users Microsoft SOL Server gt symantec Cancel Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 40 12 Specify the password you wish to use to log on to the management console and click Next NB The User name is by default admin and is un editable at this point Management Server Configuration Wizard E jal xi Specify the password you wish to use to log on to the management server 13 You will see this popup when database is being created and initialized Creating Database xX The database is being created and initialized This will take a few minutes Preparing Database Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manu
11. All rights reserved Knowledge Transfer User Manual 50 3 Intthe Symantec Endpoint Protection Manager Console choose Clients 4 Select Find Unmanaged Computers au Symantec Endpoint Protection Manager Console D Symantec Endpoint Protection Manager O O View Clients Ga Global LS P Clients Policies Details Install Packages rr Desktops This group contains the following clients Name Domain Workgrour Tasks Add Group Add Computer Account Add User Account Import Organizational Unit or Con Import Active Directory or LDAP Run Command on Group search Clients Set Display Filter Find Unmanaged Computers IG fA a E Al a Be gp 5 Enter all the relevant information in the Dialogue box Find Unmanaged Computers lz Search your network for unmanaged computers Search By Logon Credentials search Mow Computer name fo gt Domain Options C Workgroup Help Unmanaged Computers 0 Unknown Computers 0 Computer Description Software Deployment Status 6 Click on Search Now Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 51 N B Any unmanaged client will be displayed at this point C Workgroup Unmanaged Computers 1 Unknown Computers 0 Computer ie scription Software Deployment Status T 10 0 0 49 E LJMo4 Windows XP 32 bit
12. For workstations press 3 4 For Dell computers and peripherals press 4 a For XPS desktops press 1 b For Dimension or Inspiron Desktop press 2 c For Optiplex or Vostro Desktop press 3 d You will hear 2 tones followed by a brief delay 7 A DELL representative will answer 8 Identify yourself giving details such as a Yourname b Your position c Your company d Where you are calling from e g Jamaica 9 You will be asked if you are tracking the status of a previously logged service call or if this is a new service incident 10 You will be asked for your service tag number Be very clear English is not usually the mother tongue of the service call technician Ask them to repeat the number in case the number is not correctly logged This step is extremely important and critical 11 A request will be made for your email address 12 A request will also be made for your telephone number As a frequent caller they would have information stored about your particulars in a database The DELL technicians usually check this 13 You will be given a tracking number Please repeat with the Dell representative to ensure that the number is correct 14 Information is sent to you via email with all the details outlined in the conversation Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 14 HOW TO ACCESS THE DELL WEBSITE for Service Maintenance Warranty and Upgrade 1
13. If you still do not see the paper go to the next step 6 Pull the rear door strap Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 90 8 Pull the jammed paper out 9 Return the fuser lever to original position and insert the rear door connector in the printer 10 Return the pressure levers to their original position and close the rear door Printing automatically resumes In the Duplex Unit Area If the duplex unit is not inserted correctly paper jam may occur Ensure that the duplex unit is inserted correctly Duplex jam 0 1 Pull the duplex unit out of the printer 3 Insert the duplex unit into the slot 4 Open and close the top cover The printer will resume printing Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual Duplex jam 1 1 Open the rear door 3 Close the rear door 4 Open and close the top cover The printer will resume printing Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved 91 Knowledge Transfer User Manual 92 Tips for Avoiding Paper Jams By selecting the correct paper types most paper jams can be avoided When a paper jam occurs follow the steps outlined e Ensure that the adjustable guides are correctly positioned e Do not overload the paper tray Ensure that the paper is belo
14. Installation Program continues Completing the Installation To continue the installation with the Windows Server 2003 Setup Wizard 1 The Windows Server 2003 Setup Wizard detects and installs devices This can take several minutes and during the process your screen may flicker 2 In the Regional and Language Options dialog box make changes required for your locale typically none are required for the United States and then click Next 3 In the Personalize Your Software dialog type Mike Nash in the Name box and type Reskit in the Organization box Click Next 4 Type the Product Key found on the back of your Windows Server 2003 CD case in the text boxes provided and then click Next 5 In the Licensing Modes dialog box select the appropriate licensing mode for your organization and then click Next Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 101 In the Computer Name and Administrator Password dialog box type the new computer name HQ CON DC 01 in the computer name box and then click Next Best Practice To facilitate the steps in these guides the Administrator password is left blank and there is no password This is not an acceptable security practice When installing a Server for your production network a password should always be set Windows Server 2003 requires complex passwords by default When prompted by Windows Setup click Yes to conf
15. Type www support dell com F Dell Higher EducationDell Support Technical Support Drivers amp Downloads Troubleshooting Pr Microsoft Internet Explorer Eile Edit View Favorites Tools Help ay 7 finjan Address a http www support dell com v Go Dell Higher Education Store Quick Links My Cart Logout DOLL CLIE Services Solutions Purchase Help Premier Keyword Search gt Systems Software amp Peripherals E Quotes You are here S Premier Home gt Support Home Page Buy Online or Call 1 866 353 1151 Welcome to Dell Support Browse By Category amp Support Home Page gt Technical Support f gt om 5 Visit the Su ome Page b gt Customer Service S ppo e Page beta gt Warranty Information gt Dell Forums gt Contact Us Ca Drivers and Downloads SH Technical Support and Order Status Downloading and updating Product Help Check the status of your to the latest drivers will solve A Research and find the latest f Dell orders quickly and many software issues solutions and help for your w easily online Dell product Search for Drivers Get Product Support Check Order Status Windows XP Support Ay gt My computer shows a blue screen error gt My computer automatically reboots gt My computer freezes or locks up gt Windows XP will not start oris slow gt Troubleshooting CD DVD drive issues gt See more Windows XP support Contact Technical
16. AC Adapter for Latitude XTD530 CD ROM or DVD ROM 24X CDRW DVD with Cyberlink Power DVD for Latitude D530 Wireless Dell Wireless 1395 WLAN 802 11g 54Mbps Mini Card Latitude Factory Installed Software Resource DVD w Diagnostics and Drivers for Latitude D530 Notebook Feature 6 Cell 56 WHr Primary Battery for Dell all Latitude D5XO Factory Install Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual e PRINTERS Technical Detail DELL Laser Printer 5310n Black amp White Duplex printing capabilities Resolution 1200 x 1200 dpi BW Speed 50ppm Monthly Duty Volume 250 000 Media Types Bond paper Cards Envelopes Labels Plain Paper Recycled Paper Transparencies Pre punched Paper Color Paper Rough Paper Max Media Size 8 5 x14 Total Media Capacity 600 Sheets Installed RAM 128M Max Memory 640M Technical Detail DELL 5330dn Mono Laser Printer Black amp White Duplex printing capabilities Resolution 600 x 600 dpi Dots per Inch 1200 Image Quality Speed 50ppm Monthly Duty Volume Up to 250 000 pages per month Media Types Plain Thick Thicker Thin Colored Pre Printed Recycled Envelope Transparency Label Cardstock Bond Letterhead Total Media Capacity 600 Sheets Installed RAM 256 MB standard Max Memory 768M Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights r
17. For which device do you want to add a port _ Enter the Printer Name or IF address and a port name for the desired device Printer Name or IP Address fi 72 16 1784 Fort Name E ell_Frinterd Back Cancel Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 82 7 Select the Standard radio button in the Device Type panel and select Generic Network Card from the drop down menu Then click Next Add Standard TCP IP Printer Port Wizard Additional Port Information Required RS The device could not be identified gt bo ae The detected device is of unknown type Be sure that 1 The device is properly configured 2 The address on the previous page is corect Either correct the address and perform another search on the network by returning to the previous wizard page or select the device type if you are sure the address is correct Device Type Standard MEANA RET eT Custom Settinas lt Back Cancel 8 On the next screen click Finish to bring up the Add Printer wizard 9 On the Add Printer Wizard select The Manufacturer Dell and Printer Type Dell 5330dn Mono Laser Printer Add Printer Wizard Install Printer Software The manufacturer and model determine which printer software to use a Select the manufacturer and model of your printer If your printer came with an installation disk cli
18. Haet asked sinnn suggestions from other customers at a SEN Dell Forums E E E E 3 Windows Contacts mi G2 Microsoft vel Hardwa vei Support Dell Support Y select countr a IE REET 09 37 AM 4 Here you have the option to chat with a dell customer service representative to follow up on your order status or get Technical Support In this setting select Chat with Technical Support Chat with Us Windows Internet Explorer lax lel ey v http support dell com support topics topic aspx la shared support chat en chat_new_en c jm amp l en amp s gen S hea X Live Search i Favorites 7 Maps 3 Spaces Mis O Search gt P Bookmarks 7 Settings E mail my yahoo B Fal ty Ep answers GA Games lJ anti spy a 7 web EEr 7 Hiahliaht mm Sy MyStuff t zZoom News g5 Weather Shopping e ie aN z dir Chat with Us fh A o ay ag O Toos Buy Online or Call Toll Free jy 1 Cart amp MyAccount Keyword Search Support amp Help 190 Products Services Sunog Purchase Help Product Support Customer Service Warranty Information DellForums Contact Us fk Order Status You are here BEM Dell Jamaica gt Support Home Page Chat with Us Support Home Page gt Chat with Customer Service for order status gt Chat with Technical Support for issues with gt Product Support questions or issues with
19. Support gt Chat Online with Technical Support Contact Customer Service For questions or issues related to your account or order Dell Forums Windows Vista Support Ask questions get answers and read k gt Windows Vista Servire Park 1 frenuently asked nuestinns gt sunanestinns from other custamers at M Done Internet 2 Select equipment you need to be serviced maintained upgraded or warranty Eg Laptop Desktops Servers or Printers Please be armed with the SERVICE TAG NUMBER or EXPRESS SERVICE CODE only applicable for PC s and laptops 3 Select Technical Support DOLL Products Services ETS uL Purchase Help Keyword Search Support amp Help J Technical Support Cu y Information Dell Forums Contact Us fb My Account FI My Order Stati You are here amp Dell USA gt Support Home Page gt Technical Support Technical Support Browse By Category Choose from one of the following options Choose a Model Choose by Service Tag Support Home Page j o 14MO4AE J EE D Enter a Tag Choose from Your List gt Technical Support Drivers and Downloads Enterprise Resource Center s Find Express Service Code Manuals s My Systems List s Security Center Support History amp Status System Configuration Technical Subscriptions Troubleshooting Search s Windows Vista Center s Windows XP Support Center s Wireless Center gt Customer Service
20. The Windows Server 2003 installation begins 3 0n the Welcome to Setup screen press Enter 4 Review and if acceptable agree to the license agreement by pressing F8 Note If you had a previous version of Windows Server 2003 installed on this Server you might get a message asking if you want to repair the drive Press Esc to continue and not repair the drive 5 Follow the instructions to delete all existing disk partitions The exact steps will differ based on the number and type of partitions already on the computer Continue to delete partitions until all disk space is labeled as Unpartitioned space 6 When all disk space is labeled as Unpartitioned space press C to create a partition in the unpartitioned space on the first disk drive as applicable 7 1f your Server has a single disk drive split the available disk space in half to create two equal sized partitions Delete the total space default value Type the value of half your total disk space at the Create partition of size in MB prompt and the press Enter If your Server has two disk drives type the total size of the first drive at this prompt 8 After the New lt Raw gt partition is created press Enter 9 Select Format the partition using the NTFS file system lt Quick gt and then press Enter Windows Server 2003 Setup formats the partition and then copies the files from the Windows Server 2003 Server CD to the hard drive The computer restarts and the Windows Server 2003
21. gt Dell Monitors amp Displays gt Warranty Information gt Dell Forums gt Contact Us You are here Dell USA Support Home Page gt Technical Support 2008 Dell About Dell Terms of Sale Unresolved Issues Privacy Contact Site Map H Feedback aTo 4 Click Select Model Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 15 Choose from one of the following options Choose a Model Choose by Service Tag Choose from Your List ail 14MO4AE J gt Dell Monitors amp Displays 5 Select Desktop ee B Select Product By Model Start Over El Select Your Entry Method Select Your Product Family Select Your Product Model gt Enter a Service Tag Laptops ih al Log in to Your Account to Servers Storage Networking Select From My Systems List Electronics ose Printers gt Dell Monitors amp Displays Ml s 1 6 Select Optiplex Ml 7 Select 755 Ml 1 8 Click the Confirm Button Select Product By Model Desktops gt OptiPlex 755 s Start Over K S560 L A You have selected 740 OptiPlex 755 4 745 755 v gt Dell Monitors amp Displays Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 16 You may now select any of the following options Drivers and Downloads Parts and Upgr
22. network interface from the Choose Connection drop down list and then click Properties 16 Under the This connection uses the following items section click Internet Protocol TCP IP and then click Properties 17 Select Use the following IP address and then type the desired IP address Press the Tab key twice and then type desired IP address for the Default gateway Type 172 16 x 2 for the Preferred DNS Server and then click OK Click Close to continue 18 Click Finish once the Active Directory Installation Wizard is finished 19 Click Restart Now to reboot the computer Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 23 HOW TO INSTALL DHCP USING WINDOWS Warning The following section will configure your Server as a DHCP Server If this Server resides on a production network the Server may distribute IP address information that might not be valid on the network Microsoft recommends that these exercises be completed on an isolated network 1 Within the Manager Your Server page click Add or remove a role Note If you closed the Manage Your Server page you can start the Configure Your Server wizard from Administrative Tools If you select this option the following steps may differ slightly After the Configure Your Server wizard appears click Next Click Custom configuration and then click Next Under Server Role click DHCP Server and then click Ne
23. panel check Yes and then click Finish WiMigration and Deployment Wizard EP ioj xj Mow that client install packages have been defined the next step is to deploy them There are various ways of deployment See the Installatian Guide for a list of the different ways of deploying the client install packages Clicking Finish will create the client install packages and store them in the folder you selected One way to deploy the client install packages is to push them out to the clients Would you like ta push the newly created client install packages out to the clients at this time ie Yes C Mo just create them and I ll deploy them later C Do not check Launch Administrator Console It can take up to 5 minutes to create and export the installation package for your group before the Push Deployment Wizard appears IhMigration and Deployment Wizard iol x Mowe that client install packages have been defined the next step is to deploy them There are various ways of deployment See the Installation Guide for a list of the different ways of deploying the client install packages Clicking Finish will create the client install packages and store them in the folder you selected One way to deploy the client install packages is to push them out to the clients Would you like ta ee ee ee ee eS an Creating Client Install Packages x saving group elearning SS symantec Ce Copyright Fujitsu Tr
24. CCEPT ALL OF THE TERMS OF THIS LICENSE AGREEMENT LICENSE AGREEMENT READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT CAREFULLY BEFORE USING THE LICENSED SOFTWARE THIS IS A LEGAL AND ENFORCEABLE CONTRACT BETWEEN YOL AMD SYMANTEC AY OPERI THEI IEMSED SOFTAARE PACKAGE xl T accept the terms in the license agreement oOo w Ido not accept the terms in the license agreement Installshield lt Back Cancel Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 35 4 Inthe Destination Folder panel accept or change the installation directory ii Symantec Endpoint Protection Manager i x hange ta install to a Install Symantec Endpoint Protection Manager to C Program Files Symantec Symantec Endpoint Protection Change Managert Installshield E Cancel 5 Doone of the following i To configure the Symantec Endpoint Protection Manager IIS Web as the only Web Server on this computer check Create a custom Web site and then click Next Symantec Endpoint Protection Manager uses Internet Information Services 115 For maximum security Symantec Endpoint Protection Manager should utilize its own custom Web site but doing so will disable other Web applications using this I5 server IF you are not running other Web applications from this 115 server vou should select the option below which creates a custom Web site Use th
25. Changes Remote 7 3 Advanced You can change the name and the membership of this computer Changes may affect access to network resources Computer name DCZ2SWwD1 a Full computer name DCZ2swD1 Member of Domain school O Workgroup Computer Name Changes WORKGROUP e 1 You must restart this computer for the changes to take effect Cancel a7 Windows Media ww Knowledge Transfer amp ty a 1 12PM Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 32 You will now be asked to restart your computer in order for the adding of the computer to the domain to take full effect Recycle Bin Internet Explorer avast Antivirus System Settings Change 9 You must restart your computer before the new settings will take effect Do you want to restart your computer now Page 26 y amp Le fa 1 16PM Th Knowledge Transfer ss Start Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 33 SYMANTEC ENDPOINT PROTECTION 11 0 INSTALLATION AND CONFIGURATION To install Symantec Endpoint Protection Manager Insert the installation CD in the CD ROM of the Server and start the installation In the installation panel do one of the following If you want to install Symantec Endpoint Protection click Install Symantec Endpoint Protection
26. Miller Ce AAE User logon name millentschool edu jm s who have views inistrators Group The user must change the password at next logon nts who are permi ted administrators stations and serve ain controllers in th iin guests a Ain user ted administrators s in this group can account For quest Cancel er Process Group account For anony f TWh ELEAR User Built in account For anony firas and 145 Security Group Servers in this group can Pii Schema Admins Security Group Designated administrators Recycle Bin A Start E amp E Active Directory User w Knowledge Transfer Man ea ld 12 Click Finish to complete this process Important to note By default a password must exceed 6 characters in length t cannot start with a numeric value A minimum of 24 passwords are remembered t only accepts complex passwords o Must include a number capital letter and special character Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual JOINING A COMPUTER TO THE DOMAIN 1 Click Start 2 Goto All Programs 3 Right Click My Computers 4 Scroll Down to Properties Recycle Bin Internet Explorer tl Adobe Reader Administrator e Internet Zo My Documents 4 My Recent Documents gt Internet Explorer o E mail E Microsoft Office Outlook 2 My Pictures Ay 2 E
27. News Weather shopping T gt Search x 2e X D w be Dell Support Home Page CR gt D h Y page O Toos Contact Us RIE or Live Chat Search Support amp Help ad gt Products Services Purchase Help Product Support Customer S Warranty Information DellForums Contact Us amp amp MyAccount 3 My Order Status Welcome to Dell Support An Award Winning Support Site Browse By Category Support Home Page ch and find the lat or your Dell pro DRIVERS AND Teoh ert gt Product Support gt Customer Service gt Warranty Information gt Dell Forums gt Contact Us mm Technical Saget ha nana a a yy Favorites A 7 A Maps BSpaes 8B Q lp S Bookmarks T Settings J mail my Yahoo Q Fall TY EQ answers oa E Games X 1J anti spy Ask E Search Web EZE A Highlight m E5 MyStuff JH zZoom News oS Weather F Shopping X eD i ee ea x ef A v Pae O To gt Or A i gt How to configure network and use a Dell printer Download Dell Support Center and bring 2 gt Connecting a wireless printer to the network Dell resources to your desktop gt Ink cartridge or print quality issues with Dell inkjet printer gt See More Dell Printer Support Select your model gt See Monitor Support gt Invoices gt Report a damaged or missing item gt Returns Virus and Spyware Support gt See more custom
28. Q Fal tv Ep Answers G Games l Anti Spy D P Search Web EEK 4 Hiohlioht m SMystuff t zoom News lt lt Weather F Shopping e die 29 14 wk A Nie GT O OF RA Sa Buy Online or Call Toll Free SF 1 O Products Services Purchase Help Keyword Search Support amp Help 10 Product Support Customer Service Warranty Information Dell Forums Contact Us Welcome to Dell Support An Award Winning Support Site Support Home Page gt Product Support Drivers and Downloads Downloading and updating Technical Support and Order Status Product Help Check the status of your to the latest drivers will solve Research and find the latest Dell orders quickly and many software issues solutions and help for your easily online Dell product gt Customer Service gt Warranty Information gt Search for Drivers Get Product Support Check Order Status gt Dell Forums gt Contact Us Windows XP Support Contact Technical Support Ry gt My Computer shows a blue screen error e gt Chat online with us gt My Computer automatically reboots gt My Computer freezes or locks up gt Windows XP will not start or is slow F Contact Customer Service gt Troubleshooting CD DVD drive issues gt Contact Dell via chat email or phone gt See more Windows XP support from Dell Dell Forums Windows Vista Support Ask questions get answers and read gt Windows in Service Pack 1
29. S Remote Desktop Connection 2 My Music x9 MSN BE ry Open Explore i l B Con Search Windows Media Player Set Manage Def Pr A Widow 3 Map Network Drive n T gee a ka Prin Disconnect Network Drive Show on Desktop Tour Windows XP Hel 2 Rename K Files and Settings Transfer Sea Properties 2 OOOO Wizard I Run A Log Off Shut Down All Programs gt rere x Le Y a 3 09PM 5 Click Computer Name button 6 Click Change Recycle Bin System Properties Internet Seay System Restore Automatic Updates Remote General Computer Name Hardware Advanced __ System Microsoft Windows xP Professional Version 2002 Service Pack 2 Registered to Fujitsu 76487 0EM 0011903 00102 Manufactured and supported by Dell Optiplex GX745 Intel R Help and Support cS z Pentium R D CPU 3 40GHz 3 39 GHz 1 00 GB of RAM Physical Address Extension Support Information Windows Mec S Player Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved A pp ly Knowledge Transfer User Manual a K Computer Name Changes You can change the name and the membership of this computer Changes may affect access to network resources Remote l Advanced Computer name DCZ25WD1 Full computer name DCZ2SwD1 Domain school edu jm Workgroup WORKGROUP
30. SLookup is the dig program also shipping with BIND NSLookup comes with a number of subcommands to help you get more information from the specific DNS Servers They are Server NAME where NAME is the name or IP address of the DNS Server you wish to query It is not always possible to query a specific DNS Server as often DNS queries are blocked to prevent denial of service attacks Ping A utility to determine whether a specific IP address is accessible It works by sending a packet to the specified address and waiting for a reply PING is used primarily to troubleshoot Internet connections There are many freeware and shareware Ping utilities available for personal computers It is often believed that Ping is an abbreviation for Packet Internet Groper but Ping s author has stated that the names comes from the sound that a sonar makes Security Policy A Security Policy is a set of objectives rules of behaviour for users and administrators and requirements for system configuration and management that collectively are designed to ensure Security of computer systems in an organization A Security Policy might include sections on e Virus detection and prevention e Firewall use and configuration e Password strength and management e Host System administration practices e Access Control rules e Use of Access Logs e Use of screen locking software e Logging out of unattended workstations e Physical security e Account te
31. Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 42 2 Inthe What would you like to do panel check Deploy the client and then click Next WiMigration and Deployment Wizard d z iol xi What would you like to do fe Deploy the client i Migrate from a previous version of Symantec Antivirus 3 Inthe next unnamed panel check Specify the name of a new group that you wish to deploy clients to type a group name in the box and then click Next WMigration and Deployment Wizard a 5 x ie Specify the name of a new group that you wish ta deploy clients to elearning Select an existing client install package to deploy gt symantec Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 43 Migration and Deployment Wizard E iof x Loading data gt symantec E 4 Inthe next panel select the appropriate client software that you want to install and then click Next I Ti Migration and Deployment Wizard Joj xj Select the features to include Proactive Threat Scan cannot be included without Antivirus and Antispyware Protection Application and Device Control cannot be included without Network Threat Protection Antivirus and Antispyware Protection I Antivirus and Antispyware Protection Antivirus Email Protection Microsoft Outlook Scanner Lotus Notes Sca
32. THE DOMAIN Click on Start eo oe i a Select Users TA Ed Adobe Reader 6 0 Saved Queries ol edu jn Builtin computers H Domain Controllers oreignSecurityPrincipals E Users Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved i f dministrator Pii Cert Publishers PTI DHCP Adminis 7 DHCP Users PF DnisAdmins 72 DnsUpdatePr z Pii Domain Admins Pii Domain COMP PF Domain Contr Pii Domain uests PF Domain Users fi Enterprise Ad Pii Group Policy tauest PIS WPG f IUSR_ELEAR F IWAM_ELEAR PIRAS and 145 fii schema Admins Navigate to Administrative Tools Navigate to Active Directory Users and Computers Expand the Fully Qualified Domain Name Security Group Security Group Security Group Security Group Security Group Security Group Security Group Security Group Security Group Security Group Security Group Security Group User Security Group User User Security Group Security Group Built in account For admini Members of this group are Members who have admini Members who have view DNS Administrators Group DMS clients who are permi Designated administrators 4ll workstations and serve All domain controllers in th All domain quests 4ll domain users Designated administrators Members in this group can Built in account for
33. Test String 1 teed a idtest602 EJeicar com 192 168 1104 Sri GlobaliMy Group 4 Report generated on 03 18 2006 08 48 59 7 b 3 In the Reporting Infected and AT Risk Computers window become familiar with the reported information and then close the window Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 59 4 Click Monitors 5 On the Logs tab in the Log Type drop down click Computer Status and then click View Log Symantec Endpoint Protection Manager Console Symantec Endpoint Protection Manager A ley Export Details ly Clear infected status id Infected Computer IP Address Last Check in Definitions Date Monitors Domain Group Policy Auto Protect Restart Enabled Required aaa 0670672007 0572472007 Rev system Globalttest 4CA8 04 24 2007 E testede Vee act de Saa 56 1S ia Administrator 01 10 12 718 6 To display information about the infection click Details 7 To clear the Infected Status click Clear infected status Configuring the security status icon The Home page displays the security status of your client computers The two possible statuses are Good and Poor You can control when the status is Good and Poor by setting security status threshold preferences To configure the security status icon 1 Inthe console click Home Under Security Status click More Details In the Securi
34. Upon deployment of your new network system here is a list of the items that you will receive e WORKSTATIONS DESKTOPS Base Unit OptiPlex 755 Small Form Factor Pentium Dual Core E2160 1 8GHz1M 800FSB Operating System Windows XP Professional Service Pack 2 with Media Factory Install Memory 1 0GB Non ECC 667MHz DDR2 1x1GB Monitor Dell E178FP 17 Inch Flat panel 17 0 Inch Viewable Image Size Hard Drives 80GB SATA 3 0Gb s and 8 MB DataBurst Cache Mouse Dell USB 2 Button Optical Mouse with Scroll Black Video Card Integrated video GMA3100 Accompanying Documentation amp CDs Quick Reference Guide Resource CD Diagnostics and Drivers for Dell OptiPlex 755 Cyberlink Power DVD CD ROM or DVD ROM 24X24 CDRW DVD Combo EIDE Slim line Floppy Drive 3 5 inch 1 44MB Slim line Floppy Drive Keyboard Dell USB Keyboard No Hot Keys English Black Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual e SERVERS Base Unit Quad Core Xeon Processor E54102x6MB Cache 2 33GHz Memory 2GB 667MHz 4x512MB Single Ranked DIMMs Hard Drive 73GB 15K RPM Serial Attach SCSI 3Gbps 3 5 in Hot Plug Hard Drive Hard Drive Controller PERCS I Integrated Controller Card RAID 1 Operating System Windows Server 2003 R2 Standard Edition with SP2 includes 5 CALs NIC Network Interface Card 2 Embedded Broadcom NetXtreme 115708 Gigabit Ethernet NIC Ta
35. View your configuration from the factory or scan System Configuration model your computer for the current information Technical Subscriptions Troubleshooting Search Windows Vista Center Window s XP Support Center Wireless Center Top Solutions Search Dell Solutions Network gt Customer Service s Find the solution to your problem from our database gt Warranty Information Frequently Asked Questions About Your Model REE gt Dell Forums gt Contact Us e l an gt How Do I Upgrade the Memory RAM in My Dell ee ee Computer gt Information and Troubleshooting for LCD Flat Panel Monitors and Portable Displays Additional Resources gt Blue Screen Errors in Microsoft Windows Vista v Eg http support dell com support downloads index aspx c us amp l en amp s gen Internet Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 17 How to Navigate to the Dell Chat 1 Browse to http support dell com Dell Support Home Page Windows Internet Explorer le x gt sa lt http support dell com Real x Live Search Pp ha File Edit View Favorites Tools Help Search we gt vi MO je Favorites 4 D A Maps 4 B8Spaes Bud OA 1 3 Bookmarks T Settings E mail X my Yahoo B Fall TW EJ answers X GA Games i UJ anti spy Ask P Search web EEK 4 Highlight mm CS MyStuff H zZoom
36. add using printer IP address If you do not see your printer listed click Refresh or Add Printer to the network sT dJ Dell 5330dn Mono Laser Printer Add Printer Dell 5330dn Hono Laser Printer Printer Name or IF Address r Add Printer The printer must have an IP 172 16 178 3 address assigned to it before it can Port Hame be added to the network Dell Printert Click Set IF Address to run the TCP IP Utility if the printer does not have an IP address To add the printer to the network IF your printer does not have an IF address click Set IF enter ar exisiting IP address for the Address to launch the TCP IP Utility printer Set IF Address Help lt Back Next gt Cancel Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 78 6 Select the default shared printer and enter the printer name and share name of your choice Click apply then click Next dd Dell 5330dn Mono Laser Printer Select the Printer Driver Dell 5330dn Mono Laser Printer Printer Drivers Dell 5330dn Mono Laser Printer PS Dell Lazer Printer 1 Default Share fou can change the printer name by entering a new name in the Printer Hame Field Printer Settings Fou want other users on the network to access this printer click the Share this printer with other computers on the network check bor and enter a share
37. ade Manuals System Configuration Information Dell Technical Support Microsoft Internet Explorer File Edit View Favorites Tools Help 4 finjan Address http support dell com support topics global aspx support product_support product_support_central ck In amp c us amp l en amp nki 0 amp s gen amp SystemID PLx_F Go Q sack X X x a A pO Search Pe Favorites amp R N w 3 E C ral Ea o Y7 x Web Search gt F Bookmarks F Settings Mail my Yahoo EJ answers G Games anti Spy mm Contact Us 1 800 915 3355 or Live Chat Cart Hello Customer not Customer DOLL Products Services Purchase Help Keyword Search Support amp Help b io Technical Support Customer Service Warranty Information Dell Forums Contact Us Gi My Account GI My Order Status You are here Z Dell USA Support Home Page Technical Support Technical Support Browse By Category Support Home Page OptiPlex 755 gt Technical Support Drivers and Downloads gt Select a different product Enterprise Resource Center Drivers amp Downloads Parts amp Upgrades Find Express Service Code Download drivers software and firmware Keep up to date with memory hard drives Manuals for your em batteries and more My Systems List Security Center Manuals System Configuration Information Support History amp Status Manuals diagrams and guides for your
38. al 41 14 After the installation and configuration of the Management Server is complete you are automatically prompted to run the Migration and Deployment wizard This wizard can run at any time convenient to the user Administrator The default is selected as Yes click Finish iL Management Server Configuration Wizard E a ol xj Management Server Configuration Wizard Completed This management server has been successtully configured Mote that installing Symantec Endpoint Protection Manager does not install the Symantec Endpoint Protection client an this computer You should alsa install the Symantec Endpoint Protection client The Migration and Deployment Wizard vvill walk you through the steps to migrate from previous versions of Symantec Antivirus tt vill alzo assist in deploying the client sottvare whether you are migrating or nat ou can run this wizard at a later time by selecting it from the Start Menu Do you want to run the Migration and Deployment Vizard now ves Wo Ss symantec lt Back Finish Cancel 1 Inthe Welcome to the Migration and Deployment Wizard panel click Next Migration and Deployment Wizard l of x Welcome to the Migration and Deployment Wizard This wizard helps you Deploy the client Migrate from a previous version of Symantec AntiVirus To continue click Next Ss symantec lt Back uts Cancel Copyright Fujitsu Transaction
39. ansaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 46 To deploy the client software with the Push Deployment Wizard 1 Inthe Push Deployment Wizard panel under Available Computers expand the trees and select the computers or Domain you which to install the client software and then click Add Push Deployment Wizard f X Select one or more computers on which to install the chent software and then click Add To start the installation click Finish Computers to deploy to n Mictosatt Temmnal Serv i f mig dt Microsoft Windows Network School 7 es ml Crapalptop m Elearning 0 olm ygrant herve herve amp symantec Add or Import Computer ne eS tS Back m m Cancel Available computers 2 Inthe Remote Client Authentication dialog box type a user name and password that can authenticate to the Windows Domain or Workgroup that contains the computers and then click OK Remote Client Authentication xX ou must login as an Administrative user to the domain or workgroup to which the chent computer Crapalptop belongs Skip Cancel All User name Administrata Password Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 47 When you have selected all of the computers and they appear in the right pane click Finish 4 When installation compl
40. ant to deploy the client software You can deploy the client software in several different ways For ease of use you can use the Migration and Deployment Wizard after you install the manager to deploy the default protection Alternately you can use the Migration and Deployment Wizard from the Start menu at any time Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved 60 Knowledge Transfer User Manual 6l HOW TO INSTALL DELL LASER PRINTER 5310n Using the Dell CD 1 Select Network Installation e Dell Installation DeLL Dell Laser Printer 210n 5310n Click the appropriate install link below to install all related Dell Laser Printer software and documentation By clicking one of these install links hereby accept the license agreement terms contained herein Personal Installation Install the printer for use on this computer only Network Installation Install the printer for use on a network Configure Wireless Adapter License Agreement View User s Guide set P Address Utility 2 Select Printer Model Dell Laser Printer 5310n ensure the local installation radio button is selected Then click next E Dell Installation L Dell Laser Printer 5210n 5310n Select Printer Model i Local Installation Install printer on this computer Remote Installation Install printer on one or more remote computers Note If you are installing a
41. back and or the side panel of the system LCD On the bottom left hand corner of the back of the unit On the back of unit Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 12 HOW TO DETERMINE SERVICE TAG NUMBER USING THE BIOS B STEPS 1 Power on Monitor 2 Power on System Unit 3 Press the F2 Function key when the keyboard lights up on booting 4 Select System Information by scrolling down By Default System Info is selected To the right of this you will find the SERVICE TAG NUMBER Below that is the EXPRESS SERVICE CODE NB The SERVICE TAG NUMBER and EXPRESS SERVICE CODE is required by DELL for logging service calls Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 13 HOW TO LOG A WARRANTY CALL 1 Dial 1 800 682 3639 2 Press 1 To continue this menu in English press 1 3 If you have a pin number please dial the code now 4 To Dial an extension please press 1 5 To make a purchase or for pricing information press 2 6 If you need technical support for your dell computer press 3 a To enter an extension number or pin press 1 b For desktop PC s portables workstations peripherals or printers press 2 i For Technical Support for your business press 1 ii For information on battery recall and replacement press 5 1 For desktop press 1 2 For laptops press 2 3
42. ck Have Disk If pour printer is not listed consult your printer documentation for compatible printer software C ltoh Color ge Compaq Dataproducts Ep This driver is digitally signed Windows Update Have Disk Tell me why driver signing is important cres 10 At this point the driver is already installed on the machine Select Keep existing driver and click Next Add Printer Wizard Use Existing Driver amp driver is already installed for this printer You can use or replace the existing driver Dell 5330dn Mono Laser Printer Do you want to keep the existing driver or use the new one Keep existing driver recommended Replace existing driver lt Back cancel Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 83 11 On the next screen enter a printer name of your choice and select the appropriate radio button if you wish to make the printer the default printer or not 12 Select Share Name and enter a share name for the printer Then click Next Add Printer Wizard gt Printer Sharing You can share this printer with other network users If you want to share this printer you must provide a share name You can use the suggested name or type a new one The share name will be visible to other network users Do not share this printer Share name Pinte lt Back Cancel
43. d to light for extended periods 5 Pull the print media up and toward you NOTE The print media may be covered with unfused toner which can stain garments and skin NOTICE If the print media does not move immediately when you pull stop pulling You need to access the print media from the printer rear door CAUTION Do not use any pointed objects to remove the paper This could cause personal injury or damage to the printer Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 7 Close the top front cover Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved 70 Knowledge Transfer User Manual 71 8 Close the multipurpose feeder 9 Press the Select button D Note Paper jams may be caused by paper that has not been properly stored Store paper flat in a clean and low humidity environment Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 72 HOW TO REPLACE THE TONER CARTRIDGE FOR Dell LASER PRINTER 5310n 1 Pullon the notch on the front of the printer to lower the multipurpose feeder 2 Push the release latch to the right to open the top front cover 3 Pull the print cartridge up and out of the printer NOTICE Do not touch the photoconductor drum on the underside of the cartridge Use the cartridge handle whenever you are hold
44. date Policies pane click the LiveUpdate Content tab 4 Inthe lower left Tasks pane click Add a LiveUpdate Content Policy 5 Inthe Overview pane in the Policy name box type a name for the policy 6 If you configure Symantec Endpoint Protection in the LiveUpdate Content pane click Security Definitions 7 Inthe Security Definitions pane check the updates to download and install and uncheck the updates to disallow 8 Inthe LiveUpdate Content Policy window click OK 9 Inthe Assign Policy dialog box click Yes 10 In the Assign LiveUpdate Content Policy dialog box check one or more groups to which to apply this policy and then click Assign If you cannot select a nested group that group inherits policies from its parent group as set on the Clients Policies tab 11 In the Apply LiveUpdate Policy dialog box click OK and complete the application Configuring and testing Symantec Endpoint Protection Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 56 After you configure and install a LiveUpdate policy you should create and apply an Antivirus and Antispyware protection policy Note This section assumes that you purchased Symantec Network Access Control and installed it Configuring a default Antivirus and Antispyware policy Next you should configure an Antivirus and Antispyware policy for your group This procedure has you edit the default polic
45. e Nb The asterisk means this information is mandatory to continue Find a Notebook Desktop Server Software Service Projector or Monitor at Dell Windows Internet Explorer i oj xj http support dell com support topics topic aspx la shared support chat en latechchatregistration c jm amp l en amp Queues production_client_chat amp s gen amp em _ a Welcome to Client Chat Support This technology will allow you to participate in a live chat with a Dell representative Once you click Submit a window will appear on your screen and a session will begin If you would rather resolve your issue by other means click here for other contact options Approximate wait time is 18 minute s Company Name x First and Last Name E mail Address x Service Tag i se WS 8 Here a popup window will allow you to chat with a Dell Service Representative Chat with Us Windows Internet Explorer Eo A ol x https chat2 us dell com netagent scripts srvgate dil Action 1060 DELL Thank you for choosing Dell Chat A representative will be with you shortly Wait times can vary so stay tuned Copyright 1999 2008 Dell Inc Site Terms of Use Unresolved Issues Terms and Conditions of Sale Privacy Partnerships About Dell Contact Us Feedback Large Text DELL Top Send A Dell chat representative will be with you soon Session ID 22134646 Done rT of intern
46. e default Web site Other Web applications will continue to work but is not as secure Create a custom Web site Other Web applications will not work but is more secure Installshield e To let the Symantec Endpoint Protection Manager IIS Web Server run with other Web Servers on this computer check Use the default Web site and then click Next Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 6 In the Ready to Install the Program panel click Install i Symantec Endpoint Protection Manager Click Install to begin the installation IF you want to review or change any oF your installation settings click Back Click Cancel to exit the wizard Installshield Please wait while the InstallShield Wizard installs Symantec Endpoint Protection Manager This may take several minutes Status Validating install Installshield Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved 36 Knowledge Transfer User Manual 37 7 When the installation finishes and the Install Wizard Complete panel appears click Finish ii Symantec Endpoint Protection Manager x Install Wizard Completed The Install Wizard has successfully installed Symantec Endpoint Protection Manager Click Finish to exit the wizard Cancel 8 Wait for the Management Server Configuration Wizard panel to appear which can
47. e options on the different tabs and change them if necessary Full scans are always recommended initially After full scans are run Quick scans and Auto Protect are effective to secure client computers When you understand the scan options click OK In the left pane click Quarantine In the Quarantine pane under Additional Options click Clean up options In the Clean up options dialog box review the settings for purging repaired and quarantined files Become familiar with these settings if you want to change them in the future Click OK Testing antivirus capabilities Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 57 You should experiment with antivirus detection in a controlled test environment to become familiar with alerts and log entries Before you test antivirus detection download the latest antivirus test file Eicar com onto transportable media such as a memory stick You can download Eicar com at the following URL http www eicar org Testing Auto Protect Auto Protect is the Symantec real time process that inspects every file that executes or is user accessed to see if it is a virus or security risk Auto Protect determine whether files are viruses or security risks by using the definitions that you download from Symantec You can see how Auto Protect works by using a benign virus called Eicar Several versions are available from at the followi
48. ector tor thie pork should look something like this ne Lee Y E ea i E Create a new port Type of port Dell Enhanced TCP IP Port For more information about creating printer ports see Printer Help Back Cancel 5 Label the Port Name and the IP address associated with the printer Then Click OK x Port Name Dell_Printer Select a device Enter a single IP address or hostname 172 16 177 3 Choose a device from the list IP Address Hostname 172 16 177 3 172 16 177 4 172 16 177 5 Edit List IV Keep jobs until printing completes JV Timeout Minutes 6 On the Add Printer Wizard select The Manufacturer and Printer Type Add Printer Wizard Install Printer Software The manufacturer and model determine which printer software to use ok Select the manufacturer and model of your printer If your printer came with an installation a disk click Have Disk If your printer is not listed consult your printer documentation for compatible printer software C ltoh L 3f Dell Laser Printer 5210n sided Dell Laser Printer 5310n oe SS Dell Laser Printer 5210n PS3 Dataproducts Fits Dell 5 Dell Laser Printer 5310n PS3 x Sof This driver is digitally signed Windows Update Have Disk Tell me why driver signing is important omea Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Tra
49. ed Knowledge Transfer User Manual 2 Ha dobe Reader 6 0 A Active Directs New Object User Create in lt chool edu mU zers TT FO Password account For admini s of this group are Confirm password PF s who have admini s who have view IY User must change password at next logon inistrators Group nts who are permi ted administrators Password never expires stations and serve is di ai trollers in th Account is disabled In controvlers in User cannot change password ain guests ain users ted administrators s in this group can account For quest Cancel er Process Group account For anonw f TWh ELEGR User Built in account For anonw PHRAS and 145 Security Group Servers in this group can Pii Schema Admins Security Group Designated administrators Recycle Bin start LB Bactive Directory User H1 knowledge Transfer Man ALE 11 Enter a password for the new user that you just created You have the option to leave it blank but allow users to change password at next login Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 28 ze Adobe Reader 4 0 A Artive Directo New Object User Create in school edu jm sers ion When you click Finish the following object will be created account for admini s of this group are Full name Wendy W
50. edge Transfer User Manual 52 Unmanaged Computers 1 Unknown Computers 0 Commuter _ _Deseription _ _Sortware _ Deployment Status PA 10 0 0 49 E LAMO4 Windows XF 32 bit 3 No Install Client Packages Installing the client software on unmanaged computers This may take several minutes Please wait Cancel lect the computers in the list above toeroen STC eT Te SSeS moore anid the group that the computer angs to below Select All Unsele Inot allatinn You will see the following screen after successful installation of the client Unmanaged Computers 1 Unknown Computers 0 ____Compuser_ __Deserigtion L Sofware Deployment Status M1 0 0 0 AMi Vindoy Select All Unselect All elect the computers in the list above to which you want to remotely install the client then select the installation package and the group that the computer Logging on to and locating your group in the console Your first activity is to log on to the console and locate your group Logging on to the management console The management console lets you manage clients To log on to the management console 1 Click Start gt Programs gt Symantec Endpoint Protection Manager gt Symantec Endpoint Protection Manager Console 2 Inthe Symantec Endpoint Protection Manager logon prompt in the User Name box type admin 3 Inthe Password box type the admin password that you created during installation and then clic
51. ense Agreement Wiew Users Guide SetlP Address Click Mest bo begin newts Cancel 3 Select Local Installation radio button and click Next 4 Dell 5330dn Mono Laser Printer Connection Type Dell 5330dn Hono Laser Printer If pou are installing a wireless printer fou must first configure Dell Lazer printer wireless adapter before proceeding to install the printer diver and then install the printer az a network printer Dell Laser Wireless printer adapter can be configured using the embedded web server EWS or Using the Operator panel on the printer Refer ta the User Guidel Local Installation Install printer on this computer or server Remote Installation Install printer on remote compubers or servers Allow your Fire Wall to grant access to the installation software Dell Installation Software i secure Cancel Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 77 4 Check I am setting up this printer on a server check box Then click Add Printer s3 Dell 5330dn Mono Laser Printer Select the Printer Dell 5330dn Mono Laser Printer SAGE EERE RTE Network Installation Print the Network Setup page to find the IP Address and Printer name using the printer operator panel menu 5 Select the network printer you want Refresh Add Printer to install or add a printer to the network Manually
52. er service options K gt Scan your PC for virus and spyware gt Step by step guide to removing viruses gt Security 101 How to protect yourself online gt Dell Support Site Wins awards gt How Da I Know if Have Security Software on My System gt Product Recall Information Ss d A gt New Linux Forum launched ee more virus and spyware suppo gt Spoof E mail Information Ty Additional Troubleshooting and Error Messages s gt Upgrading the memory RAM in your computer gt Error code 502 on the Dell A940 all in one printer gt ActiveSync 4 0 error codes and troubleshooting gt See more troubleshooting help by product Choose A Country Region Jamaica 7 English Espa ol 2008 Dell About Dell Terms of Sale Unresolved Issues Privacy Contact Site Map H Feedback Top Large Text Yv rT LT LT _ internet Ri00 4 A start 53 Windows Contacts Mi w 2 Microsoft Dell Hardwa Dell support Il Dell Support YW untitled Paint enf Avy SO 09 35 am Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 18 3 Scroll up to Contact Technical Support over the Additional Resources column and select Chat Online with us Dell Support Home Page Windows Internet Explorer N y Favorites A A Maps BBSpaces A O Web Search gt Z Bookmarks 7settings mail my vahoo
53. eserved Knowledge Transfer User Manual 10 Dell PowerConnect 3424 Dell PowerConnect 3448 or Dell Power Connect 3424 3448 Please note that switches are either 24 or 48 ports 24 or 48 10 100BASE T auto sensing Fast Ethernet switching ports Additional 2 Copper GbE ports PLUS 2 optional Fiber GbE via SFP transceivers Integrated Copper GbE ports provide resilient stacking Auto negotiation for speed duplex mode and flow control Auto MDI MDIX 7 Port mirroring Broadcast storm control Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 1 HOW TO LOCATE THE SERVICE TAG NUMBER A The following label is located on your computer Use the Service Tag to identify your computer when you access Dell s online customer service support or Dell s Toll Free Technical Support Centre Enter the Express Service Code or Asset Tag Number to direct your call when contacting customer support WWW DELL COM Service Tag XXXXX Express Service Code XXX XXKX XX Dell Support Website support dell com NOTE Select your region or business segment to view the appropriate support site Also note that in the event that the sticker is inadvertently removed the following are other options that may be used to determine the Service Tag Number Pp Product Y Y O Service Tag Location Desktop or Workstation On the back and or on the side panel Server On the
54. et 100 4 Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 21 How to Install the DNS and Active Directory Before the DNS and Active Directory installation commences the Server name is assigned To name the Server Right click on My Computer Select Properties and go to the Computer Name tab Select Change and type the Server name DC SVR ServiceTag Select Ok Server will reboot To install DNS and Active Directory using the manual tools Click the Start button click Run type DCPROMO and then click OK When the Active Directory Installation Wizard appears click Next to begin the installation After reviewing the Operating System Compatibility information click Next Select Domain controller for a new domain default and then click Next Select Domain in a new forest default and then click Next For Full DNS name type SchoolName elj edu and then click Next This represents a Fully Qualified name 7 Click Next to accept the default Domain NetBIOS name of SchoolName elj edu NetBIOS names provides for down level compatibility 8 On the Database and Log Folders screen point the Active Directory Log Folder to L Windows NTDS and then click Next to continue 9 Leave the default folder location for Shared System Volume and then click Next 10 On the DNS Registration Diagnostics screen click Install and configure the DNS Server on this comp
55. etes click Done Remote Client Progress is then illustrated On completion of the installation a dialogue box appears illustrating Would you like to view the deployment log Push Deployment Wizard l xX 2 j would vou like bo view the deployment log If Yes is selected a text file is automatically generated to illustrate the remote client installation log details Deployment log illustration E clientremote log Notepad Oj x File Edit Format View Help L30108 16 06 56 ClientRemote exe 03 01 08 16 06 56 Deployment Finished for warant O3 01 08 16 07 14 Deployment Finished for Crapalptop Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 48 5 When installation completes click Done Note During the remote client deployment process unattended or silent installation will be presented as the type of installation options Unattended Installation is visible and users may be prompted to restart their computer Silent Installation occurs silently in the background with no restart prompt In the event that the unattended type of installation is selected the following illustration will appear on the designated remote client user screen Symantec Endpoint Protection La Please wait while Windows configures Symantec Endpoint liar Protection Bey Gathering required information
56. g a private network to the Internet requires using registered IP addresses called Internet addresses to avoid duplicates The four numbers in an IP address are used in different ways to identify a particular network and a host on that network ipconfig Internet Protocol Config in Windows is a command line interface that displays all current TCP IP network configuration values and refreshes Dynamic Host Configuration Protocol DHCP and Domain Name System DNS settings 1 Similar GUI tools named winipcfg amp wntipcfg also exist The former pre dates ipconfig Network consists of two or more computers that are linked in order to share resources such as printers and CD ROMs exchange files or allow electronic communications The computers on a network may be linked through cables telephone lines radio waves satellites or infrared light beams Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 98 Network Switch A network switch is a computer networking device that connects network segments NSLookup The nslookup command can be used in Windows and Unix to find various details relating to DNS including IP addresses of a particular computer MX records for a domain or the NS Servers of a domain all using DNS lookups The name means name Server lookup The most common version of the program is included as part of the BIND package A more modern alternative to N
57. h Printer 7 Export List lear Security Group Designated administrators Shared Folder Properties 25 Create a new object Ei lige Wi ADDING A USER TO THE 2 Active Directory User Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 26 Adobe Reader ion eee im x Initials YO account For admini Last name Miler s who have admini ee 2 i s who have view Full name wendy W Miller inistrators Group nts who are permi User logon name i ted administrators miler amp school edu jm stations and serve T a l iin controllers in th User logon name pre Windows Z000 E jin quests illerw i in Users 7 ar ted administrators s in this group can S account For quest er Process Group becount for anony f IWAM_ELEAR User Built in account For anony PHRAS and 15 Security Group Servers in this group can fi Schema Admins Security Group Designated administrators Z Active Directory U 9 Enter the particulars for the new user a First name Middle Last name Full name Logon name This should be supplied by e learning and be of a certain standard Logon name will be attached to the school s domain and create an e mail address 729 5 10 Click Next Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserv
58. ing the cartridge Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 73 4 Unpack the new toner cartridge Remove and discard the print cartridge s protective foam red plastic strap and tape 5 Thoroughly shake the cartridge side to side and front to back several times to distribute toner evenly 6 Insert the print cartridge into the printer Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 7 Close the top front cover 8 Close the multipurpose feeder Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved 74 Knowledge Transfer User Manual 75 INSTALATOIN OF DELL 5330dn MONO LASER PRINTER Using the Dell CD 1 In order to establish communication with the server amp printer it is appropriate to configure a Static manual IP Address to the printer Click on the hyperlink Set IP Address dd Dell 5330dn Mono Laser Printer 2g Connection Type lt Dell 5330dn Mono Laser Printer By choosing an installation type Dell Laser Printer Software and Documentation will be installed In doing s0 You accept the license agreement terms contained herein Personal Installation Install the printer for use on thie computer USB or Parallel Network Installation Install the printer for use on a network Wired or wire
59. ipment is outlined in detail There is also a step by step procedure for placing a warranty call along with how to access the Dell website with regard to obtaining servicing maintenance and upgrade information Additionally simple steps on how to install Symantec Endpoint Protection 11 0 Anti virus component are introduced The clearing of printer jams and the replacement of toner cartridges will be outlined in the simplest of forms For useful reading and to add clarity and information to the reader a glossary is attached to explain some of the terms contained in the document It must be noted that the Knowledge Transfer Session will be accompanied by more detailed and formal training to be provided by the e Learning Jamaica Company Limited and Dell and therefore the topics covered in this manual are just an introduction to the said subject areas Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 5 TYPICAL SCHOOL NETWORK This is how the typical network diagram should look se A DS Router Dell Power Edge 2900 Domain Controller Dell Power Connect Switch Dell Optiplex 755 Dell Optiplex 755 Dell Optiplex 755 Dell Latatude D520 Ungar Printer 5310n The above is a diagram showing a typical school s network infrastructure Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual
60. irm a blank Administrator password In the Date and Time Settings dialog box correct the current date and time if necessary and then click Next In the Networking Settings dialog box make sure Typical Settings is selected and then click Next 10 In the Workgroups or Computer Domain dialog box No is selected by default click Next Note A domain name could be specified at this point but this guide uses the Configure Your Server Wizard to create the domain name at a later time The Windows Server 2003 Installation continues and configures the necessary components This may take a few minutes 11 The Server restarts and the operating system loads from the hard drive Windows Server 2003 Installation Instructions were adapted from http www microsoft com technet prodtechnol windowsServer2003 Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved
61. k Log on About locating your group in the console After you log on you should locate the group that you created during installation Then verify that the client computers to which you deployed software appear in that group Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual ia Symantec Endpoint Protection Manager Console 5 xj en View Clients 3 Global Globe i Clients Policies Details Install Packages G3 My Group This group contains the following clients lt Previous m Net Logon Client Tasks dE Add Group D Add Computer Account dh Add User Account Import Organizational Unit or Coni d import Active Directory or LDAP o Run Command on Group T Search Clients af Set Display Fiter A Find Unmanaged Computers About policies Symantec Endpoint Protection Manager lets you configure and apply policies to groups or locations in groups All client computers that are in the groups and locations receive the permissions and features that are specified in the policies Configuring LiveUpdate for site updates 53 You should configure the frequency that the Symantec Endpoint Protection Manager checks for and downloads new updates to the site You also configure client updates with LiveUpdate Content policies so be sure to download all types that you want clients to receive
62. less For Personal Installation make sure to connect the USB or parallel cable before 4 proceeding sh the Windows Found Hew Hardware dialog is displayed select Cancel License Agreement wiew Users Guide SetlP Address Click Mest to begin Newt Cancel 2 Double click on the discovered Printer and enter the appropriate IP Address Subnet Mask and Default Gateway Then click Apply then OK 15 gt Set IP Address Utility Dehault G aterian DEL001 5994451 EDO 0015994451ED 169 254 245 255 255 10 0 Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 2 Upon exiting the Set IP Address Utility screen we are back on the Connection Type screen Ensure the Network Installation radio button is selected then click Next dd Dell 5330dn Mono Laser Printer Connection Type Dell 5330dn Mono Laser Printer By choosing an installation type Dell Laser Printer Software and Documentation will be installed In doing 0 You accept the license agreement terms contained herein Personal Installation Install the printer for use on thie computer USB or Parallel Network Installation Install the printer for use on a network Wired or wireless For Personal Installation make sure to connect the USB or parallel cable before WN proceeding sf the Windows Found New Hardware dialog is displayed select Cancel Lic
63. mp Dell Installation 4 i ioj xj Dell Laser Printer 5210n 5310n Printer Software Printer Software and Documentation Select the software and documentation that you want ta E Dell Toner Management System install fe User s Guide i ia You can specify a destination E 5 Ri Set IP Address all folder ta install the Dell E Driver Profiler Sotware To change the E Status Monitor Center destination folder click M W Wireless Printer Adapter Setup Utility Description Destination C Program Files Dell Printer Software lt Back ran Cancel 8 Then click Finish After this you have successfully installed the printer using the Printer CD Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual Manually Installing the Dell Laser Printer 5310n 1 Browse to the Printers and Faxes icon and select Add Printer Th Printers and Faxes File Edit view Favorites Tools Help O eak F P search gt Folders Gr X 19 m Address Printers and Faxes bell Laser Printer 5310n 1 0 gt m Dell Laser Printer 5310n 2 Ta Dell Laser Printer 5310n 3 0 0 2 Click Next at the add printer Wizard Add Printer Wizard Welcome to the Add Printer Wizard This wizard helps you install a printer or make printer connections e Ifyou have a Plug and Play printer that uses USB DD or a ho
64. name that users will easily identify Printer name Del Laser Printer 1 IF you wank this printer to be the default printer click the Set this printer as default check bax JM Share this printer with other computers Click the Apply button to sawe your printer settings Share name Printeri J Set this printer as default printer Printer Settings Apply lt Back Mentz Cancel 7 Select typical Installation then click Next to install the printer s3 Dell 5330dn Mono Laser Printer Software and Documentation Dell 5330dn Mono Laser Printer Typical Installation Recommended Install all software and documentation Custom Installation Install only selected software and documentation Help lt Back Next Cancel Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 79 8 Recommended to click Print Test Page to ensure printer is working properly then click Finish Dell 5330dn Mono Laser Printer Congratulations a Dell 5330dn Mono Laser Printer Congratulations Installation completed successfully You can now print a test page Print Test Page 9 After this you have successfully installed the printer using the Printer CD Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 80 Manually Installing the Dell 5330dn Mono Laser Printers 1 Brow
65. ner evenly inside the cartridge Thoroughly roll the cartridge to assure maximum copies per cartridge Save the box and the plastic bag for shipping NOTE Jf toner comes into contact with your clothing wipe the toner off with a dry cloth and wash your clothing in cold water Hot water sets toner into fabric CAUTION To prevent damage do not expose the toner cartridge to light for more than a few minutes CAUTION Do not touch the green underside of the toner cartridge Use the handle on the cartridge to avoid touching this area 5 Open the top cover 6 Pull the toner cartridge out Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 95 7 Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the printer 8 Tabs on the sides of the cartridge and corresponding grooves within the printer will guide the cartridge into the correct position until it locks into place completely NOTE Do not use excessive force when inserting the cartridge into the printer Ensure cartridge is placed correctly according to the tabs and grooves before applying any pressure 9 Close the top cover Ensure that the cover is securely closed NOTE When a new cartridge is in its first use wait about 15 seconds before the first printed paper comes out Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved
66. ng URL http www eicar org To test Auto Protect 1 On a client computer in the lower right corner of the Taskbar right click the Symantec Endpoint Protection shield i N 143 AM and click Disable Auto Protect 2 If you have not downloaded eicar com go to http www eicar org and then locate and download eicar com to the client computer 3 In the lower right corner right click the Symantec Endpoint Protection shield and click Enable Auto Protect i Symantec Anti irus Detection Results _ O x Il S me A Auto Protect has acted on the risks __ Date and Time Action x 6 6 2007 11 09 04 AM ETC AR Test String Cleaned by deletion remove Risks Mow 4 Double click eicar com 5 Read and become familiar with the details in the message prompt s Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 58 Managing the detected threat After Symantec Endpoint Protection detects and isolates eicar com it sends the information to Symantec Endpoint Protection Manager You can then see that the activity that occurred from the Home page in Symantec Endpoint Protection Manager Console This task is a primary task that you perform in a production environment When clients detect real threats you first display details about the threat You then decide if Auto Protect mitigated the threat and then clear the status To manage the detected th
67. ng the site s LiveUpdate properties click OK Configuring LiveUpdate for client updates When you create a group with the Installation and Migration Wizard your group receives default policies If you create a new policy of the same type as a default policy and apply it to the group the default policy disappears Two types of LiveUpdate policies exist A LiveUpdate Settings policy specifies the frequency that clients run LiveUpdate to check for content updates A LiveUpdate Content policy specifies the content that clients can receive when they run LiveUpdate Configuring a LiveUpdate Settings policy When you create a group with the Installation and Migration Wizard your group receives default policies You can either create a new policy and replace the default policy or edit the default policy A best practice is to create a new policy and modify the default policy To configure a LiveUpdate settings policy 1 On the console click Policies 2 Inthe View Policies pane click LiveUpdate 3 Inthe lower left Tasks pane click Add a LiveUpdate Setting Policy Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 55 In the Overview pane in the Policy name box type a name for the policy Under LiveUpdate policy click Schedule In the Schedule pane accept or change the scheduling options Under LiveUpdate policy click Advanced Settings Decide whether to keep or cha
68. nge the default settings For details about the settings click Help el ey ae Generally you do not want users to modify update settings However you may want to let them manually launch a LiveUpdate session if you do not support hundreds or thousands of clients 10 When you have configured your policy click OK 11 In the Assign Policy dialog box Click Yes 12 In the Assign LiveUpdate Policy dialog box check the groups and locations to which to apply the policy and then click Assign If you cannot select a nested group that group inherits policies from its parent group as set on the Clients Policies tab 13 In the Apply LiveUpdate Policy dialog box click OK and complete the application Configuring a LiveUpdate Content policy By default all clients in a group receive the latest versions of all content updates If a group is configured to get updates from a management Server the clients receive only the updates that the Server downloads If the LiveUpdate content policy is configured to allow all updates but the management Server is not configured to download all updates the clients receive only what the Server downloads What the Server downloads is configurable from the Admin pane Note LiveUpdate Content policies are not available for Symantec Network AccessControl clients To configure a LiveUpdate Content policy 1 On the console click Policies 2 Inthe View Policies pane click LiveUpdate 3 Inthe LiveUp
69. nner O POPS SMTP Scanner Proactive Threat Protection Proactive Threat Scan O Application and Device Control Network Threat Protection D etwork Threat Protection y symantec Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 44 5 Inthe next panel check the options that you want for packages files and user interaction e Click Browse locate and select a directory in which to place the installation files and then click OK Gi Migration and Deployment Wizard 2 i joj x 4 client install package it a bundle of installation files used for deployment Select the type of client install packages to create and where client install packages will be stored for deployment Specify the types of install packages you wish to create M 32 bit Client Install Package 64 bit Client Install Package Do you want a single EXE file for each client install package i Yes No Do you want an unattended or silent installation Unattended installation is visible and users may be prompted to restart their computer Silent installation occurs Silently in the background with no restart prompt Specify the folder where you want to store the client install packages for deployment T iirc 6 Click Next Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 45 7 Inthe next unnamed
70. nsfer User Manual 66 7 Atthis point the driver is already installed on the machine Select Keep existing driver and click Next Use Existing Driver driver is already installed for this printer You can use or replace the existing driver Dell Laser Printer 5310n Do you want to keep the existing driver or use the new one C Replace existing driver lt Back Cancel 8 Select Share Name and enter a share name for the printer Then click Next Add Printer Wizard i Printer Sharing You can share this printer with other network users If you want to share this printer you must provide a share name You can use the suggested name or type a new one The share name will be visible to other network users Do not share this printer Share name Del Laser Printer J lt Back Cancel 9 The next screen you have the option of specifying a Location and Description for the printer Then click Next 10 Specify if you wish to print a test page then click Next 11 At this point on clicking Finish you have just successfully installed the printer manually Add Printer Wizard Completing the Add Printer Wizard You have successfully completed the Add Printer Wizard You specified the following printer settings Name Dell Laser Printer 5310n 2 Share name Dell Laser Printer 2 Port Dell_Printer2 Model Dell Laser Printer 5310n Default No Test page Yes Location Comme
71. nt To close this wizard click Finish lt Back Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 67 Enabling the Duplex Option Step 1 a b c Step 2 b c d e Navigate to the Printers and Faxes page and right click on the installed printer then click properties Select Install Options tab and below you will see the Duplex option Select the Duplex Option then click Add then Apply and Ok On the print device press the Menu button Select Settings Select Finishing Menu Select Duplex Then select On to turn on the duplexer Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 68 HOW TO CLEAR PAPER JAMS FOR DELL LASER PRINTER 5310n 1 Pull open front lever of printer 2 Push the release latch to the right to open the top front cover CAUTION The inside of the printer may be hot Allow the printer to cool before touching any internal components 3 Lift and pull print cartridge out of the printer NOTICE Do not touch the photoconductor drum on the underside of the cartridge Use the cartridge handle whenever you are holding the cartridge Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 69 4 Place the print cartridge aside NOTE Do not leave the cartridge expose
72. oner Cartridge NOTES The fuser area is hot Take care when removing paper from the printer 1 Open the top cover and pull the toner cartridge out Set it on a clean flat surface CAUTION To prevent damage do not expose the toner cartridge to light for more than a few minutes CAUTION Do not touch the green underside of the toner cartridge Use the handle on the cartridge to avoid touching this area 2 Carefully lift up the feed guide If you cannot see the paper in this area or if there is any resistance removing the paper stop pulling and go to the paper exit area Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 88 4 Flip down the feed guide 5 Reinsert the toner cartridge and close the top cover Printing automatically resumes NOTE If it is difficult to reinstall the toner cartridge ensure that the feed guide has been flipped back down into position In the Paper Exit Area 1 Open and close the top cover The paper is automatically ejected from the printer 2 Gently pull the paper out of the output tray 3 Ifyou cannot see the paper in this area or if there is any resistance removing the paper stop pulling and go to the next step 4 Open the rear door Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 89 5 Then gently pull the paper straight out
73. pe Backup Unit TBU PowerVault V110T LTO 3 Tape Backup 400 800 FH w Controller Internal for PowerEdge 2900 Monitors Dell EL78FPW 17 Inch Flat Panel 17 0 Inch Keyboard Dell USB Keyboard No Hot Keys RoHS Compliant Black Mouse New Dell USB 2 Button Optical Mouse with Scroll Black CD ROM 48X IDE CD ROM for PowerEdge 2900 Accompanying Documentation amp CDs Electronic Documentation and OpenManage CD Kit PE2900 Additional Storage Products 73Gb 15K RPM Serial attach SCSI 3Gbps 3 5 in Hot Plug Hard Drive Additional Feature Integrated SAS SATA RAID 1 PERC 6 1 Integrated Orientation Tower Chassis Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual e LAPTOPS Processor Intel Core Duo T7250 2 00GHz 2M L2 Cache 800MHz Dual Core Display 15 inch Standard Aspect XGA LCD for Latitude D530 Memory 1GB DDR2 667 SDRAM 1 DIMM for Dell Latitude Notebooks Keyboard Internal English Keyboard for Latitude D5X0 Video Card Intel Integrated Graphics Media Accelerator X3100 Latitude D530 Hard Drive 80GB Free Fall Sensor Hard Drive 9 5MM 7200RPM Operating System Windows XP Professional SP2 with media for Latitude English Factory Installed Vista Business SP1 DVD accompanying w down gradable license NIC Dell Wireless 360 Bluetooth Module for XP Latitude Mouse New Dell USB Optical Mouse with Scroll Black ID Latitude Power Adapter 65W
74. quest ITS Worker Process Group Built in account For anony Built in account for anony Servers in this group can Designated administrators 24 Knowledge Transfer User Manual 6 Right Click on Users 7 Goto New 8 Click on User as Active Directory Users and Computers ef File Action wiew Window Help fi Ey Active Directory Users and Computer pee Saved Queries school edu com H Builtin H Computers H E Domain Controllers H E ForeignSecurityPrincipals Delegate Control Find New window From Here Help Domain Computers Domain Controllers MSMO Queue Alias xXxf h ea e tibyrga f Administrator Pii cert Publishers Pii DrsAdmins PI DnsUpdateProxy Domain Admins User Security Group Security Group Security Group Security Group Security Group Security Group Security Group User Security Group Built in account For admini Members of this group are DNS Administrators Group DNS clients who are permi Designated administrators All workstations and serve All domain controllers in th All domain guests Computer All Tasks n Contact Security Group All domain users es r Security Group Designated administrators MIE InetOrgPerson rs Security Group Members in this group can Built in account For guest Servers in this group can Refres
75. r applications Examples of consumers are computer users computer programs and other devices on the computer Authorization deciding whether to grant access is a separate concept to authentication verifying identity and usually dependent on it Lightweight Directory Access Protocol or LDAP is an application protocol for querying and modifying directory services running over TCP IP Protocol is a convention or standard that controls or enables the connection communication and data transfer between two computing endpoints In its simplest form a protocol can be defined as the rules governing the syntax semantics and synchronization of communication Protocols may be implemented by hardware software or a combination of the two At the lowest level a protocol defines the behavior of a hardware connection TCP IP is named after two of the most important protocols in it the Transmission Control Protocol TCP and the Internet Protocol IP which were also the first two networking protocols defined They allow computers to communicate across data networks A network segment is a portion of a computer network where in every device communicates using the same physical layer Devices that extend the physical layer such as repeaters or network hubs are also considered to extend the segment Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 97 Crossover Cable An E
76. r 5 Set the IP address Subnet Mask and If necessary the Default Gateway Then click Apply to return to the Dell Installation Screen Print Server TCP IP Settings x Print Server Model MAC Address 000400CEB302 Hostname ET000400CE8302 TCPHIP Address 172G IAA B Suggest Address Subnet Mask 255 255 255 0 Gateway Address if 16 leh 2 Apply Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 63 6 Select the Printer Model specify the Printer Name and Share Name and ensure the Share this printer checkbox is selected Then click Next Dell Installation Dell Laser Printer 5210n 5310n i Printer Settings You can change the printer Moda E Data Stream E aame by entering a new name Dell Laser Printer 5310n in the Printer Name field Dell Laser Printer 5310n If you want other users on the network to access this printer click Share this printer with other computers check box inter senings and enter a share name that Printer Name users will easily identify Dell Laser Printer 5310n TO E A the default printer click the Set I Share this printer with other computers this printer as default check box Share Name Dell Laser Printer F Set this printer as default m eas r 7 Select the requisite software and documentation checkboxes you wish to install then click Install a
77. reat 1 Inthe console click Home Symantec Endpoint Protection Manager Console Q Symantec Endpoint Protection Manager i Preferences Display Virus Definitions Distribution Security Status Attention Needed More Details Action Viruses Security Risks Cleaned 0 0 2007 05 24 rev 56 1 Suspicious WE 1970 01 01 rev 0 1 Blocked Quarantined Deleted Newly Infected Still Infected Latest Symantec Virus Definitions 2007 6 6 rev 18 Display Attacks x Top Threats No items to display Latest Threats No items to display There are no category 3 or greater threats in the wild at the moment Security Alerts e Symantec Level 1 Normal Definitions p p Latest Threats Security Focus Computers Antivirus Eneine Off n Inadina Symantec ThreatCon 2 Inthe Viruses column for the Blocked row click the number 3 Reporting Infected and At Risk Computers Microsoft Internet Explorer Infected events flag computers as infected Once you have verified that a computer is not infected you can clear the infected status of the Computer Status Logs page Computer Risk Domain User Risk Coki First Occurrence Server File Entry IP Address Group idtest007 system Administrator EICAR Test String feet a idtest602 Efeicar com 192 168 1 104 tai GlobaliMy Group a idtest007 system Administrator EICAR
78. rmination e Procedures for granting and revoking system access Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 99 Service Tag Number A bar code label on the computer that identifies it when you call Dell for customer or technical assistance Your Service Tag is a unique five to seven digit alphanumeric letter and number code which is found on a white bar coded label affixed to your Dell computer or peripheral Switch see Network Switch Systems Administrator Is an individual responsible for maintaining a multi user computer system including a local area network LAN Typical duties include e Adding and configuring new workstations e Setting up user accounts e Installing system wide software e Performing procedures to prevent the spread of viruses e Allocating mass storage space The System Administrator is sometimes called the Sys Admin or the Systems Administrator Small organizations may have just one System Administrator whereas larger enterprises usually have a whole team of System Administrators Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 100 APPENDIX Installation of Microsoft Windows Server 2003 To begin the installation 1 Insert the Windows Server 2003 CD in the CD ROM drive 2 Restart the computer If prompted press any key to boot from the CD
79. se Help Keyword Search l Support amp Help z Product Support Customer Service Warranty Information Dell Forums Contact Us You are here BEM Dell Jamaica gt Support Home Page Chat with Techncial Support Please select a product type to receive a quicker response Desktops and Notebooks Dimension Inspiron XPS Vostro Latitude and OptiPlex systems gt Dell Peripherals Monitors and projectors gt Precision Workstations Server Storage and Networking PowerEdge Servers PowerConnect Switches and PowerVault Storage Systems supported PowerVault models include 100T 124T and 220S You are here BEM Dell Jamaica gt Support Home Page 4 Printable Version Copyright 1999 2008 Dell Inc Site Terms of Use Unresolved Issues Terms and Conditions of Sale Privacy Partnerships About Dell Contact Us Feedback lt Top Large Text El bas EL TED Oee Ro gt 6 For illustration On selecting the Desktops and Notebooks option the next page is to select your warranty type Dell Support Windows Internet Explorer la x ey http support dell com support topics topic aspx la shared support chat en chat_notebook_desktop c jm amp l en amp s gen 2 ja File Edit View Favorites Tools Help E Aht a vi e Favorites 4 7 Amaps 4 gt amp Spaces 20 0 Y7 a gt Bookmarks T Settings E mail X Duy Yahoo Op Fall Ty EJ answers X Gi Games S IJ anti spy Ask
80. se to the Printers and Faxes icon and select Add Printer Te Printers and Faxes 101 x File Edit view Favorites Tools Help ar peak O r F gt Search gt Folders gt gt X ID a Address Printers and Faxes Go 2 Click Next at the add printer Wizard Add Printer Wizard Welcome to the Add Printer Wizard This wizard helps you install a printer or make printer connections or a hot pluggable port such as IEEE 1394 or infrared you do not need to use this wizard Attach and turn on your printer and Windows will install it for you i y Ifyou have a Plug and Play printer that uses USB J For more information about installing this type of Plug and Play printer see Printer Help To continue click Next 3 Select Locally Attached Printer radio button and unselect checkbox to automatically detect and install Plug and Play Printer checkbox Then Click Next Local or Network Printer The wizard needs to know which type of printer to set up Select the option that describes the printer you want to use Soesesnnaneeeesssssnseesensuansvaseasseseusanenenuaaseeuasuseesecsesseonensesasessssssened 7 Automatically detect and install my Plug and Play printer C A network printer or a printer attached to another computer To set up a network printer that is not attached to a print server LD use the Local printer option lt Back Cancel Copyright F
81. t pluggable port such as IEEE 1394 or i infrared you do not need to use this wizard Attach and turn on your printer and Windows will install it for you For more information about installing this type of Plug and Play printer see Printer Help To continue click Next 3 Select Locally Attached Printer radio button and unselect checkbox to automatically detect and install Plug and Play Printer checkbox Then Click Next Add Printer wizard O I I Local or Network Printer The wizard needs to know which type of printer to set up Select the option that describes the printer you want to use a AA IT Automatically detect and install my Plug and Play printer C A network printer or a printer attached to another computer e Toset up a network printer that is not attached to a print server J use the Local printer option lt Back Cancel Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 65 4 Select the printer Port Type associated with the Printer Preferably Dell Enhanced TCP IP port Then click Next Select a Printer Port Computers communicate with printers through ports Select the port you want your printer to use IF the port ts not listed you can create a new port Use the following port LPT Recommended Printer Port Hote Most computers ure the LETI port to communicate with a local printer The conn
82. take up to 15 additional seconds e Keep the default settings to install first site and click Next J Management Server Configuration Wizard d Oj xj Welcome to the Management Server Configuration Wizard This wizard helps you configure the management server What would you like ta do Install my first site what is a site Installs a new site with a management server and a database For first time users only Install a management server to an existing site Installs a management server that you can configure for tailover or load balancing Install an additional site Installs a management server and a database for replication To continue click Mext SS symantec Cancel Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 38 Specify the Server Name Port Number and Data Folder Keep the default settings then click Next 3 x WiManagement Server Configuration Wizard Specify the server name port number and data folder for the management server you want to install or configure Server name Server port 445 Server data folder D Program Files Symantec Syman gt symantec 9 Keep the default Site Name Click Next Management Server Configuration Wizard i O x Ahat do you want to name this site Site name Site elearning gt symantec Copyright Fujitsu Transaction Solutions Jamaica Limited
83. thernet crossover cable is used to connect similar devices to facilitate the sharing of resources via their network adapters It is a type of Ethernet cable used to connect computing devices together directly where they would normally be connected via a network switch hub or router For example it can be used to connect a PC and a laptop or two PC s Control Panel A section in Microsoft Windows that enables a user to modify the computer s settings Changing the mouse settings display settings sound settings and keyboard settings are just a few of the examples of what can be modified in the Control Panel Express Service Code An Express Service Code is simply a mathematical conversion of your System Service Tag into a purely numeric format allowing for easy entry into Dell s automated call routing system Enter this number using a touch tone telephone into the automated call routing system when contacting Dell for assistance Express Service Code IP Address Internet Protocol Address An identifier for a computer or device on a TCP IP network Networks using the TCP IP protocol route messages based on the IP address of the destination The format of an IP address is a 32 bit numeric address written as four numbers separated by periods Each number can be zero to 255 For example 1 160 10 240 could be an IP address Within an isolated network you can assign IP addresses at random as long as each one is unique However connectin
84. tne DeC aa a a a a T 75 MangalinstallatiON ksn ad 80 Dell 5330dn Printer Handling Howto Clear Paper JaN Saen cewe cen T T Tt 84 How to Replace Toner Cartridge aceroana r T E N E AESA 95 GLOSSA Vna A A 96 APO CACIX area a A T E E 100 Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 3 Document Control Fujitsu Transaction Solutions Jamaica Limited 11812 Version Date March 2008 Author Wendy Miller Fujitsu Transaction Solutions Jamaica Limited Version Date May 21 2008 Author Wendy Miller ee Transaction Solutions Jamaica Limited Version Version Date aa 24 2008 Author Catherine Ellis a Transaction Solutions Jamaica Limited Version Version Date i 22 2008 Author Jermaine Golding et Transaction Solutions Jamaica Limited Version Version Date _ a a a aooo 23 2009 Author Jermaine Golding Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 4 Introduction This document is for reference and is an accompaniment to the Knowledge Transfer Session which gives a System Administrator an insight into the staging and delivery processes used by Fujitsu for setting up the e Learning compliant network in their schools Following this is a list of all the equipment and their specifications Instructions on how to identify and locate the Service Tag Number for the equ
85. ty Status dialog box review the features that trigger the Good and Poor status In the upper right corner click X Under Security Status click Preferences In the Preferences dialog box on the Security Status tab review the security status triggers and thresholds that you can set os ee All thresholds default to 10 percent Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual Step Action Description o Install Symantec Endpoint Protection Manager Create a client install package Deploy the client software Decide on the computer to which you want to install the software and the type of database that you want to use Then run the installation program from the CD The program first installs the manager software It then installs and configures the database For your test environment you can create and install default client software packages Those clients are assigned to the Temporary group and use the default policies If there are a large number of computers in your production environment you may want to create custom security policies first You can then create custom client installation packages before deploying to the clients At the end of the database configuration you are asked if you want to run the Migration and Deployment Wizard This wizard creates and then pushes out a default client software installation package Decide how you w
86. ujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 81 4 Select the printer Port Type associated with the Printer Preferably Standard TCP IP port Then click Next Add Printer Wizard _ Select a Printer Port Computers communicate with printers through ports Select the port you want your printer to use If the port is not listed you can create a new port Use the following port LPT1 Recommended Printer Port Note Mast computers use the LETI port to communicate with 4 local printer The connector for this port should look something like this Create a new port Type of port Standard TCP IP Port For more information about creating printer ports see Printer Help cmos 5 On the Add Standard TCP IP Port wizard ensure the device is turned on and the Network and IP address is connected and configured then click Next Add Standard TCP IP Printer Port Wizard i B Welcome to the Add Standard TCP IP Printer Port Wizard This wizard helps you add a port for a network printer Before continuing be sure that 1 The device is turned on 2 The network is connected and configured To continue click Next 6 Enter the associated IP address for the printer in the first text box and Label the Port Name of your choice in the Port name textbox Then Click Next Add Standard TCP IP Printer Port Wizard Add Port A
87. uter Click Next to continue 11 Select Permissions compatible only with Windows 2000 or Windows Server 2003 default and then click Next 12 Type password for Restore Mode Password and Confirm password and then click Next to continue Note Production environments should employ complex passwords for Directory Services Restore passwords OU ae ee te Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 22 Summary Revwew and confirm the opbons you selected Tou chore tot iS er ea ae EREE This ao the name of the new forest The HetBlOS name of the domar i CONTOSO Databases folder CAWINDOWSINTOS Log fle folder LAWINDOWS NTDS SYSVOL folder C WINDOWS SYSVOL The DHS service val be inctalied and configured on this computer Thir computer be configured to upe this ONS server ac its preferred DNS serve x To change an opion chick Back To beg the operation chek Ment Back Nex gt Cancel Figure 3 Summary of the Active Directory Installation Options 13 Figure 3 represents a summary of the Active Directory installation options Click Next to start the installation of Active Directory If prompted insert the Windows Server 2003 installation CD 14 Click OK to acknowledge the warning of having a dynamically assigned IP address for a DNS Server 15 If you have more than one network interface select the
88. w the paper capacity mark on the inside wall of the paper tray e Do not remove the paper from the tray while your printer is printing e Flex fan and straighten the paper before loading e Do not use creased damp or curled paper e Do not mix paper types in the paper tray e Use only recommended print materials e Ensure that the recommended print side of print materials is facing down in the paper tray and facing up in the multi purpose feeder Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 93 HOW TO REPLACE TONER CARTRIDGE FOR DELL 5330dn LASER PRINTERS To replace the toner cartridge 1 Remove the new toner cartridge from its bag 2 Locate the sealing tape at the end of the toner cartridge Carefully pull the tape completely out of the cartridge and discard it NOTE The sealing tape should be longer than 60 cm when correctly removed NOTE Holding the toner cartridge pull the sealing tape straight to remove it from the cartridge Be careful not to cut the tape If this happens you cannot use the toner cartridge Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 94 NOTE Refer to the helpful pictures on the cartridge wrapping paper 3 Remove the flexible plastic holder out of the toner cartridge 4 Thoroughly shake the cartridge 5 or 6 times to distribute the to
89. ween the duplex unit and fuser area Open Close Door Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 85 To avoid tearing the paper pull the jammed paper out gently and slowly Follow the steps below to clear the jam Paper Feed Jam tray 1 1 Pull paper tray 1 open 2 Remove the jammed paper by gently pulling it straight out Ensure that all of the paper is properly aligned in tray 1 If you cannot see the paper or the paper does not move when pulled check the fuser area Insert paper tray 1 into the printer until it snaps into place Printing automatically resumes Paper Feed Jam optional trays 1 Pull optional tray open 2 Remove the jammed paper from the printer Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 86 If you cannot see the paper in this area or the paper does not move when pulled go to the next Step 3 Pull the tray 1 half way out 4 Pull the paper straight up and out 5 Insert the trays back into the printer Printing automatically resumes Multi purpose Feeder Jam 1 Ifthe paper is not feeding properly pull the paper out of the printer 2 Open and close the top cover to resume printing Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 87 Around the T
90. wireless printer you must set up the wireless adapter before proceeding with printer setup You can setup the wireless printer adapter by clicking on the opening page of this Installer cook vei Ome Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved 3 4 5 Knowledge Transfer User Manual 62 Select the Port Type Dell Enhanced TCP IP Port and enter a Port Name for the printer and click Assign IP address Dell Installation gt gt I Dell Laser Printer 5210n 5310n An Add Printer The printer must have an IP Port Type Dell Enhanced TCP IP Port address assigned to it before it can be added to a network Click Assign IP Address to Port Name Dell_Printer run the TCPAP Ltility if the printer does not have an IP IP Address 172 16 177 3 across To add the printer to the Assign IP Address network enter the port name and an existing IP address for the printer ee oe In the Set IP Address Utility Select TCP IP Settings to set the IP address for the printer di Set IP Address Utility i x p Discover Print Servers Discover Advanced Enter MAC or IP Subnet Address f Configure Print Servers IP Address MAC Address TCP IP Settings 72 16 1775 OO0400CEB 302 Dell Laser Printer 5 qra 161773 DOO4005E 8426 Dell Laser Printer 5 Launch Web Page Clear List 172 116 177 4 OOO4003E 336 Dell Laser Printe
91. xt Review the Summary of Selections and then click Next to begin the installation When the New Scope Wizard appears click Next to define a DHCP scope For Name type DHCP Leave the description blank and then click Next Enter a Start IP address of 172 16 x 1 and enter 172 16 x 254 for the End IP address Click Next 9 Exclusions will not be defined at this time Click Next to continue the installation 10 To accept the default Lease Duration click Next 11 To set DHCP Options click Next 12 On the Router Default Gateway screen type 172 16 x 1 for IP address click Add and then click Next 13 For Parent Domain on the Domain Name and DNS Server screen type SchooINameb elj edu For IP address type 172 16 x 2 click Add and then click Next 14 Click Next as WINS Servers will not be utilized in this environment 15 Click Next to Activate Scope 16 Click Finish twice 17 Close the Manage Your Server screen Configuring Your Server as a Domain Controller SON HDUARWHN To authorize the DHCP Server 1 After the computer reboots press Ctrl Alt Del and log on to the Server as administrator 2 Click the Start menu select Administrative Tools and then click DHCP 3 Click SchoolNameH elj edu Right click SchoolNameH elj edu and then click Authorize 4 Close the DHCP management console Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual ADDING A USER TO
92. y that is currently only applied to the group You can however create a new policy and apply it to your group To configure a default Antivirus and Antispyware policy T 2 10 11 12 13 14 15 16 On the console in the left pane click Clients Under My_Group on the Policies tab under Policies across from Antivirus and antispyware policy shared click Tasks gt Edit Policy In the Edit Policy dialog box click Convert Non Shared In the AntiVirus and Antispyware panel click File System Auto Protect On the Scan Details tab verify that Enable File System Auto Protect is checked and that the lock icon is in the unlocked mode for testing Generally you want this setting locked but for initial testing purposes leave it unlocked Locking a setting prevents users from changing a setting On the Actions tab under Detection click Non macro virus Under Actions for Non macro virus inspect the default sequence of actions that occur when a non macro virus is detected The first action is to try to clean the virus If it is not possible to clean the virus is quarantined On the Notifications tab inspect the message that appears on client computers when a virus or security risk is detected You can change this message later if necessary In the left pane click Administrator defined scans On the Scans tab under Name click Full Scan every Friday at 8 PM and then click Edit Become familiar with th
93. your delivery hardware or PC Operating Systems gt Customer Service J gt Warranty Information gt Dell Forums gt Contact Us You are here BEM Dell Jamaica gt Support Home Page Copyright 1999 2008 Dell Inc Top Site Terms of Use Unresolved Issues Terms and Conditions of Sale Privacy Partnerships About Dell Contact Us Feedback Large Text z Done II trternet R10 5 Copyright Fujitsu Transaction Solutions Jamaica Limited 2008 All rights reserved Knowledge Transfer User Manual 19 5 Select the product type of the equipment in question for support from the Dell Customer Service Representative Find a Notebook Desktop Server Software Service Projector or Monitor at Dell Windows Internet Explorer Go bal http support dell com support topics topic aspx la shared support chat en chat_segmenter c jm amp l en amp s gen bail s X Live Search p Iss File Edit View Favorites Tools Help a vid Favorites 4 T A Mas 3 SB Spaces A O Y7 gt Re Bookmarks 7 Settings E mail my Yahoo Q Fal Tv E Answers G Games l anti spy Search Web EEK AP Highlight m gt MyStuff JE Zoom News Z Weather F Shopping e a ea w k Find a Notebook Desktop Server Software Service a eh sb Page O Tools a Buy Online or Call Toll Free Ta Cart amp My Account Products Services Biel Purcha

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