HP e3000 Fibre Channel Mass Storage Adapters Service and User
Contents
1. Starting Entry Number 1 return Ending Entry Number 61 return Display entries of the following types Low Priority Machine Check y n yes N System Overtemp y n yes N LVM y n yes N Log Suspend and Resume y n yes N O Error Entries 1 All I O Errors io all 2 No I O Errors io none 3 Filter I O Errors Enter selection io all io filt Device Path Chapter 4 mm dd yyyy hh mm ss 02 04 2002 10 26 00 0x3c4c199800000001 0x3c5ea80800000001 gualifier choices below Troubleshooting HP Support Tools Manager STM under MPE iX Done return 21 08 37 28 2002 4 10 26 00 2002 dates times ss 01 21 2002 08 37 28 return return 0x3c4c199800000001 return 0x3c5ea80800000001 return Display entries with entry ids within the following range return return io filt 29 Troubleshooting HP Support Tools Manager STM under MPE iX 1 0 6 0 0 72508 5 2 0 6 0 0 72508 15 3 0 6 0 0 4 0 6 0 0 72508 5 0 0 2 0 6 0 Enter selection done return Products 1 FC Interface 2 VA 7100 3 Enter selection done 1 Products 1 FC Interface 2 VA 7100 3 Enter selection done return Product Oualifiers 1 HP6795A Tachyon XL2 2 HPA6188A 3 Enter selection done 1 Product Oualifiers x 1 HP6795A Tachyon XL2 2 HPA6188A 3 Enter selection done return Loggers 1 SCSI_DISK_AND_ARRAY_DM 2 FC_DAM 3 FCP_NM 4 SCSI_TAPE_DM2. Introduction About HP Fibre Channel Mass Storage 12 Chapter 1 Installation 2 Installation This chapter describes the installation procedures for the HP Fibre Channel Mass Storage host bus adapter on HP e3000 systems Chapter 2 13 Installation Fibre Channel Installation Prereguisites Fibre Channel Installation Prereguisites Before installing theHP Fibre Channel host bus adapter into any system check that thefollowing hardware and software prereguisites have been met 1 Verify the following product contents e Grounding wrist strap e Fibre Channel driver software included with MPE iX OS e Fibre Channel host bus adapter with an optical port protector attached not included with all adapters 2 Verify that the MPE iX operating system version is 7 5 or later 3 Verify the cabling requirements e Cable map optional e Fiber optic cable terminated with a duplex LC connector Cable must be 50 or 62 5 micron multimode cable NOTE The A6795A adapter uses a fibre optic duplex M M cable terminated with a SFF small form factor LC connector For a list of cable product numbers see the section Attaching to Other Fibre Channel Devices Installing the A6795A PCI Tachyon XL 2 Adapter The A6795A Fibre Channel Tachyon XL2 PCI host bus adapter is a single port 2 Gb capable adapter that operates at bus speeds up to 66 MHz with a 64 bit bus width With auto speed negotiation it is capable of a1 Gb 2 Gb data tran
3. A Run the FCSCAN utility to display information about FC adapter and devices present in the system Chapter 4 35 Troubleshooting Diagnostic Flowcharts B FC adapter displayed FCSCAN shows FC adapters configured in the system If the adapter is not displayed go to C If it is displayed continue with G C Run IOCONFIG to verify if the required FC adapter is configured in the system D Is FC adapter configured If not configured go to E If configured but FCSCAN still is not able to display it go to F Call HP Support Representative E Configure Adapter Using IOCONFIG configure the FC adapter in your system F Call HP Contact the HP Support Representative and communicate the problem G Device Displayed f devices are not displayed go to number 4 on flowchart 3 36 Chapter 4 Figure 4 3 Flowchart 3 Fibre Channel Connections Test Verify FC adapter Reinstall adapter properly seated Adapter problem Call HP Verify duplex SC connectors solidly connected Verify connection to Device Verify Device powered on Verify run Device diagnostics Chapter 4 Troubleshooting Diagnostic Flowcharts 37 Troubleshooting Diagnostic Flowcharts Flowchart 3 Procedures A Verify Fibre Channel adapter properly seated Shut down the HP e3000 system by entering CTRL A shutdown Power down the system and disconnect the cables Check that the adapter is properly seated in the backplane To verify
4. adapter has been configured in the system The steps mentioned under the section Configuring Fibre Channel Mass Storage Adapter should have been completed before running FCSCAN utility A sample output generated on running the FCSCAN utility is shown below fcscan FCSCAN has found the following Fibre Channel I O Adapter Cards and Devices on this system SYSGEN PATH DESCRIPTION BOOT MENU PATH 0 8 0 0 Fibre Channel Adapter 0 8 0 0 0 Fibre Channel N Port 0 8 0 0 0 0 HP OPEN 3 disk 0 8 0 0 8 0 0 0 0 0 0 8 0 0 0 1 HP OPEN 3 disk 0 8 0 0 8 0 0 0 0 1 0 8 0 0 0 105 HP OPEN 3 disk 0 8 0 0 8 0 0 0 13 1 0 8 0 0 95 Fibre Channel N Port 0 8 0 0 95 0 HP A6188A disk 0 8 0 0 8 0 95 0 0 0 0 8 0 0 95 5 HP A6188A disk 0 8 0 0 8 0 95 0 0 5 0 8 0 0 95 10 HP A6188A disk 0 8 0 0 8 0 95 0 1 2 0 8 0 0 95 50 HP A6188A disk 0 8 0 0 8 0 95 0 6 2 The output from FCSCAN shows the list of FC adapter cards and devices present in the system The hardware paths printed by FCSCAN can be directly used in SYSGEN to configure the corresponding device The output from the FCSCAN utility shows the following information SYSGEN PATH Hardware path of the FC adapter card or device This is the path which is to be used in SYSGEN to configure the card or device in the system e DESCRIPTION Description about whether the path specifies an FC card or device If device it also specifies the model and type of the device e BOOT MENU PATH Chapier 3
5. power up the system Adapter problem call HP Contact the HP Support Representative and communicate the problem C Verify connectors solidly connected Without powering down the system make sure the connectors 38 on the fiber optic cable match the keyed connectors on the adapter and are solidly connected Verify connection to Fibre Channel Mass Storage device Make sure the Fibre Channel cable is fully connected to the Fibre Channel Mass Storage device and the device is operating Follow the instructions in the device manual to check the device state Try changing the connection to a different port on the Fibre Channel Mass Storage device if possible After checking the connections go back to flowchart 1 Verify Fibre Channel Mass Storage device powered on Make sure the Fibre Channel Mass Storage device is powered on Verify run Fibre Channel Mass Storage device specific diagnostics f diagnostics are available to troubleshoot the Fibre Channel Mass Storage device follow the steps to verify that the device is functioning properly After verification go back to flowchart 1 Chapter 4 Technical Specifications A Technical Specifications This appendix provides technical specifications for HP e3000 Fibre Channel Host Bus Adapters Table A 1 A6795A Characteristics 2125 Mbps 1063 Mbps short wave SFF non OFC Supported SPUs A class N class HP e3000 Supported OS MPE iX 7 5
6. 19 Verifying Installation Configuring Fibre Channel Mass Storage Adapter Path value for an FC deviceto be used in the system Boot Command Handler or firmware Main Menu to set that particular device as the primary path The boot menu path is a detailed long format path unlike the simplified SYSGEN path It is necessary to use this long path in boot menu because the system firmware can understand only this format to access devices To install on or boot from an FC disk the primary path will be set to this long path for that disk as printed by FCSCAN The above sample output shows that there is a Fibre Channel Adapter card configured in the system at path 0 8 0 0 Under this card there are some devices listed Path 0 8 0 0 0 shows an FC N_Port Node Port which indicates the fibre channel port of a device connected to the card FC N_port is required to be configured in SYSGEN while configuring devices The output also shows three disks of type HP OPEN 3 shown with paths 0 8 0 0 0 0 0 8 0 0 0 1 and 0 8 0 0 0 105 The last components of these paths refer to the LUN number of these disks The type HP OPEN 3 usually refers to an XP512 device disk Since the hardware paths of these three disks come under Nport 0 8 0 0 0 they all fall under the same Nport in the XP512 device Path 0 8 0 0 95 shows another FCN Port Node Port indicating another device is connected to the card Under this N_Port there are four disk LUNs of type HP A6188A shown with
7. Adapter 782 5 0 2 0 0 PCI 100 BaseT LAN Interfa 6 0 4 PCI Bus Adapter 782 7 0 4 0 0 PCI SCSI Interface 10000 8 0 6 PCI Bus Adapter 782 9 0 6 0 0 FC Interface HP6795A Tac Information 20 0 6 2 0 FC Interface HP5158A_Tac Diagnose 21 8 MEMORY 9b 22 160 CPU 5cb 23 162 CPU 5cb cstm gt SEL DEV 19 cstm gt INFO Updating Map Updating Map cstm gt IL Converting a 1368 byte raw log file to text Preparing the Information Tool Log for FC Interface on path 0 6 0 0 File Information Tool Log for FC Interface on path 0 6 0 0 Log creation time Mon Jan 21 05 16 46 2002 Hardware path 0 6 0 0 Product ID FC Interface Hardware Path 0 6 0 0 Module Type Bus Adapter Vendor ID 0x103c PCI Device ID 0x1029 PCI Subsystem Vendor ID 0x103c PCI Subsystem ID 0x128c Topology Direct Fabric Attach N Port to F Port Channel N PORT ID 0x11c00 N Port Port World Wide Name 50060B00001000D3 N Port Node World Wide Name 50060B00001000D4 Tachyon TL TS Major Revision 2 Tachyon TL TS Minor Revision 2 Memory Address Base 0 ROM Alternate Addr Base 0 Lower I O Address Base 0 26 Chapter 4 Troubleshooting HP Support Tools Manager STM under MPE iX Upper I O Address Base 0 Information Tool Log for FC Interface on path 0 6 0 0 e Logtool utility extracts log errors and allows them to be viewed This tool provides information about a FibreChannel adapter without resetting the
8. Alto CA 94304 U S A Copyright 2000 2002 by Hewlett Packard Company Contents 1 Introduction About HP Fibre Channel Mass Storage 10 For More information is ide pelare EE e WE AGG BR tts RE EN Se 10 Fibre Channel Adapter Supported 10 2 Installation Fibre Channel Installation Prerequisites 14 Installing the A6795A PCI Tachyon XL2 Adapter 14 Attaching to Other Fibre Channel Devices 15 3 Verifying Installation Configuring Fibre Channel Mass Storage Adapter 18 Understanding Fibre Channel Device Paths soon n 18 Determining Fibre Channel Devices Connected to FC Adapter 19 4 Troubleshooting Introduction i hn oxen eS Os Coed aad ce Bik esse eG a eee Cea on oes Me ee eae eS 22 Adapter LEDS mudas ste dan ttn ita RE sa SL a AROS we 22 TD UT Ws Eho aa taa teh ad ants GAN kuna a canta Rules AILEEN a MAAN 22 Reading VPD Information LL 23 AUuto Speed Negotiationi oi yates asi sat Denim Ve A ue S Tres Saba Is 24 HP Support Tools Manager STM under MPE iX 25 Diagnostic Flowcharts ssa mia Ga Pd eed pa SKA KS Eka m SKA Ea EE Tia 34 Flowchart Procedures 2 2 satama vena ihe D dates Opies dare ae oils ae ta POI 34 Flowchart 2 Proc dures 2 sa ossaa ako a I Aiino 35 Flowcha
9. Connector LC Duplex Slot PCI Physical Length 168 mm 6 60 inches Width 89 mm 3 50 inches Height 20 mm 80 inches Weight 0 105K g 0 23 Ibs Electrical 5 watts nominal 15 watts max Standards Complies with ANSI standards ANSI X3T 11 for standard Fibre Channel Environmental Temperature 5 to 40 degrees C 41 to 104 F operating 40 to 70 degrees C 40 to 177 F non operating Relative 5 to 90 65 degrees C 149 degrees F non condensing non operating Humidity 20 to 80 40 degrees C 104 degrees F non condensing operating Altitude 4 5 km 15 000 ft Electromagnetic USA FCC Class A Europe CISPR 22 Class A Germany FTZ 1046 VDE Level B J apan VCCI Class Laser Safety Class 1 Appendix A 39 Technical Specifications 40 Appendix A Regulatory Statements B Regulatory Statements This appendix contains the regulatory statements and declarations of conformity for the HP e3000 Fibre Channel Host Bus Adapters Appendix B 41 Regulatory Statements FCC Statement For USA Only FCC Statement For USA Only The Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of the users of this product This eguipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection aga
10. Preparing the Logtool Utility View Raw Summary File cup hp com Logtool Utility View Raw Summary Summary of var stm logs os log542 raw cur Date time of first entry Mon Jan 21 08 37 28 2002 Date time of last entry Wed Jan 30 11 44 34 2002 Number of LPMC entries 0 Number of System Overtemp entries 0 Number of LVM entries 0 Number of Logger Event entries 0 Number of 1 0 Error entries 60 Device paths for which entries exist 7 0 6 0 0 72508 5 7 0 6 0 0 72508 15 4 0 6 0 0 4 0 6 0 0 72508 38 0 0 2 0 6 0 Products for which entries exist 4 FC Interface 4 VA 7100 52 Product Oualifiers for which entries exist 4 HP6795A Tachyon XL2 4 HPA6188A 52 28 Chapter 4 Logger Events for which entries exist 14 SCSI DISK AND ARRAY DM 4 FC DAM 4 FCP NM 38 ScsI TAPE DM Logtool Utility View Raw Summary View To View the file Print To Print the file SaveAs To Save the file Enter Done Help Print SaveAs or View Logtool Utility gt FF Logtool Utility Set Format Filter Mon Jan Date and time of first log entry Date and time of last log entry Mon Feb Format entries logged within the following Starting Date and Time mm dd yyyy hh mm Ending Date and Time Lowest Entry id Highest Entry id Starting entry id hex Ending entry id hex Total Entries 61 Display entries within the following range
11. Test Checks that all the hardware connections between the system and the Fibre Channel mass storage devices are connected and operational Figure 4 1 Flowchart 1 Boot Test Is system bootable over FC See boot device in system manual Is PDC firmware version adeguate adapter installed Reseat adapter yes Flowchart 1 Procedures A Is the system bootable over the Fibre Channel Only certain systems can boot over the Fibre Channel adapter If your system is not capable you must boot from a SCSI device 34 Chapter 4 Troubleshooting Diagnostic Flowcharts B Isfirmware version adequate Check the firmware revision on your system for the minimum required date code for your adapter If Yes go to step D if No goto C C Update firmware U pdate the firmware to the appropriate level D Is the Fibre Channel adapter installed correctly If yes go to 4 If no goto step E E Isthe Fibre Channel adapter properly seated Shut down the HP e3000 system by entering CTRL A shutdown Power down the system and disconnect the cables Check that the adapter is properly seated in the backplane To verify the installation go back to step A Figure 4 2 Flowchart 2 Configuration Test A Run FCSCAN Is FC Adapter displayed Run IOCONFIG E Is FC Configure Adapter Adapter using configured IOCONFIG Call HP Flowchart 2 Procedures
12. are not considered hazardous WARNING There are no user maintenance or service operations or adjustments to be performed on any OLC OLM model Usage Restrictions Failure to comply with these usage restrictions may result in incorrect operation of the system and points of access may emit laser radiation above the Class 1 limits established by the IEC and U S DHHS Laser Safety Finland LASERTURVALLISUUS LASERTURVALLISUUS LUOKAN 1LASERLAITE KLASS 1LASER APPARAT Fibre Channel 1063 MBaud Optical Link kortille on asennettu optista tiedonsiirtoa varten laserl hetin joka l hett signaalit siihen kytketyn optisen kuidun kautta Normaalissa toimintatilassa l hetin on k ytt j lle turvallinen luokan 1 laserlaite eik k ytt j voi altistua sen l hett m lle s teilylle Optisen l hetinmoduulin turvallisuusluokka on m ritetty standardin EN 60825 1991 mukaisesti Optisessa l hetinmoduulissa ei ole huollettavia kohteita eik sen tehtaalla tehtyj s t j tule muuttaa L hetinmoduuli on my s suunniteltu siten ett turvallisuusluokan 1 s teilyrajat eiv t ylity vaikka l hetinmoduuliin kytketty optinen kuitu rikkoutuu tai kytket n irti l hettimen toimiessa L hetinmoduulin turvallisen toiminnan varmistamiseksi on noudatettava tarkoin sen asentamisesta ja toiseen vastaanottavaan laitteistoon kytkemisest annettuja ohjeita Appendix B 45 Regulatory Statements Product Information Tiedot optisessa
13. l hetinmoduulissa k ytett vien laserdiodien s teilyominaisuuksista Aallonpituus SW 770 850 nm Figure B 3 A6795A 46 DECLARATION OF CONFORMITY According to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Systems Interconnect Solutions Lab Manufacturer s Address 8000 Foothills Blvd Roseville CA 95747 USA declares that the product Product Name 2 Gbps 1Gbps Fibre Channel 4X PCI HBA Model Number s A6795 62001 Product No A6795A Product Options All conforms to the following Product Specifications Safety IEC 950 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 A11 GB 4943 1995 IEC 825 1 1993 EN60825 1 1994 A1 Class 1 Laser EMC CISPR 22 1997 EN 55022 1998 Class A CNS 13438 GB 9254 1988 CFR47 Part 15 Class A CISPR 24 1997 EN 55024 1998 IEC 61000 4 2 IEC 61000 4 3 ENV 50204 IEC 61000 4 4 IEC 61000 4 6 IEC 61000 4 8 Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and carries the CE marking accordingly 1 The Product was tested in a typical configuration with Hewlett Packard information technology equipment Cupertino CA October 2001 European Contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HO TRE Herrenberger StraBe 130 D 71034 B blingen FAX 49 7031 14 3143 Appendix B A A6
14. on the adapter which can be useful in troubleshooting problems remotely The command for retrieving VPD information is tdutil lt adapter hardware path gt vpd Following is an example of the information that displays VITALPRODUCTODATA Product Description A6795A 2Gbps 1Gbps Fibre Channel 4X PCI HBA Part number A6795 62001 Engineering Date Code A 4142 Part Serial number A56466014504 Misc Information PW 15W Mfd Date A 4142 Check Sum 0x46 EFI version 000000 Asset Tag NA Chapter 4 23 Troubleshooting Introduction Auto Speed Negotiation The A6795A adapter is capable of transferring data at 1 Gb or 2 Gb per second The adapter will automatically negotiate to find the highest speed that is common to the port and to the infrastructure connecting the port To display the link speed along with other existing adapter information use the command tdutil lt adapter hardware path gt Thecurrent link speed is displayed as part of the output Once the adapter is operating at a certain speed it will not attempt to negotiate again unless a link fails or it detects a chip reset 24 Chapter 4 Troubleshooting HP Support Tools Manager STM under MPE iX HP Support Tools Manager STM under MPE iX This section describes how to use STM togather information about the Fibre Channel adapters and diagnose problems If you are not familiar with STM check out the new STM MPE iX Quic
15. paths 0 8 0 0 95 0 0 8 0 0 95 5 0 8 0 0 95 10 and 0 8 0 0 95 50 The type HP A6188A refers to the Virtual Array device A6188A FCSCAN utility provides a list of all device N_ Ports and LUNs connected to the adapter card This information should be used to configure them in SYSGEN Further details on FCSCAN utility and the steps for configuring FC device LUNs are covered in the MPE iX Release 7 5 Communicator document NOTE If FCSCAN output shows only the adapter card but no devices under it then most likely the device has not been connected properly Verify the FC cable connecting the FC device to the adapter Try again by running FCSCAN with h option For more details how to run FCSCAN with this option refer to the MPE iX 7 5 Communicator document 20 Chapier 3 Troubleshooting 4 Troubleshooting This chapter describes the troubleshooting tools available to help diagnose any problems you may experience with the adapters It covers fibre channel adapter LEDs online and offline diagnostic tools and explains the diagnostic flowcharts in the latter part of this chapter Chapter 4 21 Troubleshooting Introduction Introduction Troubleshooting Fibre Channel problems can be difficult because a variety of hardware and software components may be involved Also the problem affecting the system may originate in another part of the Fibre Channel mass storage interconnect A systematic approach to troubleshooting is helpful If y
16. 188A 20 A6795A 10 14 15 22 23 A class models A400 14 A500 14 A class systems 10 ANSI 10 arbitrated loop 14 auto speed negotiation 14 Boot Command Handler 20 Boot Test 34 c cables adapter 15 adapter kit 15 extenders 15 LC LC 15 LC SC 15 SC SC 15 cabling requirements cable map 14 multimode cable 14 CI command 22 command CI 22 Configuration Test 34 configuration tool IOCONFIG 18 F fabric topologies 14 FC LUN 19 FC NPort 18 FC DAM 18 FCSCAN 18 19 20 FCSCAN utility 35 FCSCAN PUB SYS 19 Fibre Channel Connections Test 34 Fibre Channel Mass Storage 9 10 Fibre Channel standard 10 flowcharts 34 H HBA host bus adapter 10 high speed connection 10 Host Bus Adapter 9 host bus adapters HBA 10 HP OPEN 3 20 IOCONFIG 18 36 ITRC 10 Index L LC connector 15 LEDs 21 local bus number 18 Logtool utility 27 M MPE iX OS 14 N class models N4000 14 N class systems 10 node port 20 o ODE MAPPER2 19 ONLINE 23 optical port protector 14 15 P paths 18 PCI Device 18 PCI slot 15 PDC firmware 15 PMGR 18 procedures configuring 17 verifying 17 S SCSI device 34 SCSI target 18 SCSILUN 18 STM 25 supported evices 10 platforms 10 switches 10 topologies 10 supported platforms 14 SYSGEN 18 SYSGEN path 19 system bus location 18 T Tachyon XL 2 11 14 TDUTIL 22 U utility FCSCAN 18 19 20 Log
17. 4 HP6795A_Tachyon_XL2 Logger Events for which entries exist Chapter 4 31 Troubleshooting HP Support Tools Manager STM under MPE iX 4 FC DAM Device Types for which entries exist 4 Interface Device Oualifiers for which entries exist 4 FibreTL Logtool Utility View Formatted Summary View To View the file Print To Print the file SaveAs To Save the file Enter Done Help Print SaveAs or View Done DD isplay of the formatted log file summary was successful Logtool Utility gt FLT he Display Formatted Log operation is currently in progress Converting a 8168 byte raw log file to text Preparing the Logtool Utility View Formatted Log File 4 cup hp com Logtool Utility View Formatted Log Formatted Output of var stm logs os log542 fmt9 Formatted from var stm logs os 10g542 raw cur Date time of first entry Mon Jan 21 08 37 28 2002 Date time of last entry Mon Feb 4 10 26 00 2002 Display Filters Starting Date Mon Jan 21 08 37 28 2002 Ending Date Mon Feb 4 10 26 00 2002 Entry Type 1 0 Error Entry logged on Fri Jan 25 15 43 12 2002 Entry id 0x3c51c36000000005 Device Path 0 6 0 0 32 Chapter 4 Troubleshooting HP Support Tools Manager STM under MPE iX Product FC Interface Product Qualifier HP6795A Tachyon XL2 Logger FC DAM Device Type Interface Device Oualifier FibreTL I O Log Event Informati
18. E xtenders C7534A Fibre Channel Adapter SC F F Adapter Kit C7540A Fibre Channel Adapter Kit Includes 2m LC SC Cable and F F extenders 16 Chapter 2 Verifying Installation 3 Verifying Installation This chapter describes the procedures for configuring and verifying the installation of HP Fibre Channel Mass Storage host bus adapter on HP e3000 systems Chapier 3 17 Verifying Installation Configuring Fibre Channel Mass Storage Adapter Configuring Fibre Channel Mass Storage Adapter As with other device adapter cards for HP e3000 fibre channel adapters can also be configured through the MPE iX utility SYSGEN Assume a Fibre Channel adapter card at path 0 8 0 0 Start by configuring the first path component System Bus Location equal to zero 0 Then configure the Local Bus Number equal to eight 8 PCI Device equal to zero 0 and PCI Function equal to zero 0 In most cases the System Bus component and Local Bus number component may already be configured If so directly proceed to configure the PCI Device component io gt ap 0 id pat ioa bc io gt ap 0 8 id pat_pci_bc io gt ap 0 8 0 id pci device io gt ap 0 8 0 0 id A6795A To check that the FC Device Adapter Card is properly configured io gt lp 0 8 0 0 PATH 0 8 0 0 LDEV ID A6795A TYPE DA PMGR FC_DAM PMGRPRI 6 LMGR MAXIOS 0 Note that the PM GR should be set to Fc DAM which is the manager software for FC device adapter card Afte
19. Enter selection done 2 Logtool Utility gt FR Logtool Utility Format Raw Log File Select a directory into which to place the formatted file Directory var stm logs os 30 Chapter 4 Troubleshooting HP Support Tools Manager STM under MPE iX The Format Raw operation is currently in progress Entries processed is 1 of 61 total entries entries formatted is 0 Entries processed is 51 of 61 total entries entries formatted is 2 Entries processed is 61 of 61 total entries entries formatted is 4 The Format Raw operation completed successfully The following raw log file s were formatted into var stm logs os log542 fmt9 var stm logs os 10g542 raw cur The Display Formatted Summary operation is currently in progress Converting a 1124 byte raw log file to text Preparing the Logtool Utility View Formatted Summary File cup hp com Logtool Utility View Formatted Summary Summary of var stm logs os 10g542 fmt9 Formatted from var stm logs os log542 raw cur Date time of first entry Mon Jan 21 08 37 28 2002 Date time of last entry Mon Feb 4 10 26 00 2002 Number of LPMC entries 0 Number of System Overtemp entries 0 Number of LVM entries 0 Number of Logger Event entries 0 Number of 1 0 Error entries 4 Device paths for which entries exist 4 0 6 0 0 Products for which entries exist 4 FC Interface Product Qualifiers for which entries exist
20. HP e3000 Fibre Channel Mass Storage Adapters Service and User Manual Edition 2 VI invent Manufacturing Part Number 32650 90910 E 0802 U S A August 2002 Notice Theinformation contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability or fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for direct indirect special incidental or conseguential damages in connection with the furnishing or use of this material Hewlett Packard assumes no responsibility for the use or reliability of its software on eguipment that is not furnished by Hewlett Packard This document contains proprietary information which is protected by copyright All rights reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Restricted Rights Legend Use duplication or disdosure by the U S Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 Rights for non DOD U S Government Departments and Agencies are as set forth in FAR 52 227 19 c 1 2 Acknowledgments UNIX is a registered trademark of The Open Group Hewlett Packard Company 3000 Hanover Street Palo
21. a Compatibilit Electromagn tique Cher Client Conform ment la R glementation Francaise en vigueur l installation ou le transfert d installation et l exploitation de cet appareil de classe A doivent faire l objet d une d claration en deux exemplaires simultan ment aupr s des services suivants Comit de Coordination des T l communications 20 avenue de S gur 75700 PARIS e Pr fecture du d partement du lieu d exploitation Le formulaire a utiliser est disponible aupr s des prefectures La declaration doit tre faite dans les 30 jours suivant la mise en exploitation Le non respect de cette obligation peut tre sanctionn par les peines pr vues au code des Postes et T l communications et celles indiqu es dans la loi du 31 mai 1993 susvis e Arr t du 27 Mars 1993 publi au J O du 28 Mars ATI 42 Appendix B Regulatory Statements FCC Statement For USA Only VCCI Statement J apan Figure B 1 VCCI Statement itz ORE HRMBLEFSRERAERWGAR VCC OKE UT S MAMEMRETT CORE RENATA SE SEM HENSROTCEMBVET COMSBILIGHMAMADENRERTS KFBRENSCEMHVETF Appendix B 43 Regulatory Statements Laser Safety Statements Laser Safety Statements Certification and Classification Information This product contains a laser internal to the Optical Link Card Optical Link Module OLC OLM for connection tothe Fibre communications port In the USA all models of the OLC OLM are certified as Class 1 las
22. adapter cstm gt RU LOGTOOL Logtool Utility To View a Summary of Events in a Raw Log 1 Select a raw unformatted log file File Menu gt Select Raw The current log file ends in cur e g logl raw cur You do not have to switch logs 2 View the summary of the selected log file View Menu gt Raw Summary To Format a Raw Log 1 Set the format filter for the types of entries you want to see Filters Menu gt Format To see all entries skip this step 2 Format the raw log file File Menu gt Format Raw 3 Display the formatted file View Menu gt Formatted Log 4 To further narrow the entries displayed set a display filter Filters Menu gt Display gt Formatted For more information use the on line help Help Menu gt General help Logtool Utility gt SR Logtool Utility Select Raw Log File Select a raw log file or files to view format or filter var stm logs os log542 raw cur Path var stm logs os File Name RETURN IF YOU WANT CURRENT FILE OR ENTER FILE NAME Select Raw processing file var stm logs os log542 raw cur Number of entries analyzed is 1 Number of entries analyzed is 51 Number of entries analyzed is 60 The Select Raw operation completed Chapter 4 27 Troubleshooting HP Support Tools Manager STM under MPE iX The Display Raw Summary operation is currently in progress Converting a 1804 byte raw log file to text
23. eloping and documenting a Fibre Channel standard For ANSI documentation information contact Global Engineering Documents 15 Inverness Way East Englewood CO 80112 5704 Phone 1 800 854 7179 or 1 303 792 2181 FAX 1 303 397 2740 In addition the Fibre Channel Industry Association has created a brief tutorial Fibre Channd Connection to the Future with overview information about Fibre Channel layers fabrics and services This tutorial is available at Fibre Channel Industry Association 404 Balboa Street San Francisco CA 94118 Phone 1 800 272 4618 or 1 415 750 8355 Fax 1 800 524 8317 or 1 415 751 4829 E mail fca fibrechannel com URL http www fibrechannel com Fibre Channel Adapter Supported The Fibre Channel Device Adapter Card supported on N and A Class HP e3000 systems is e A6795A PCI 4X 2Gbps Single Port Fibre Channel Adapter 10 Chapier 1 Introduction About HP Fibre Channel Mass Storage This fibre channel adapter card utilizes the Tachyon XL 2 chip the newest member of the Tachyon family product suite of Fibre Channel interface controllers t operates at 2 Gigabits per second speed in a 4x PCI slot It can be plugged into any of the system PCI Bus slots and will present one fibre channel port to the outside world The A6795A card can automatically sense the fibre channel link speed to operate at 1Gbps or 2Gbps thus enabling it to work with fibre channel devices supporting either speeds Chapter 1 11
24. er product and conform to the requirements contained in the Department of Health and Human Services DHHS Regulation 21 CFR sub chapter J The certification is indicated by a label located on the plastic OLC OLM housing Outside the USA all models of the OLC OLM are certified as Class 1 laser components that conform to the requirements contained in the International Electrotechnical Commission IEC standard 825 1994 and Amendment 1 1990 along with the CENELEC European Committee for Electrotechnical Standardization European Normalization Standard EN 60825 1992 Certifications include one or more of the following Recognized Component by Underwriters Laboratories Certified by the Canadian Standards Association Certified by VDE Germany and or Certified by Statens Provningsanstalt SP in Sweden The following figure shows the Class 1 information label specified in IEC 825 and CENELEC HD 482 51 Figure B 2 Class 1 Laser Label Class Laser Product Laser Klasse 1 Luckan Laserlaite 44 Appendix B Regulatory Statements Product Information Product Information Each communications port consists of a transmitter and receiver optical subassembly The transmitter subassembly contains internally a semiconductor laser diode in the wavelength of 770 to 850 nanometers In the event of a break anywhere in the fibre path the OLC OLM control system prevents laser emissions from exceeding Class 1 levels Class 1 laser products
25. inst harmful interference when the eguipment is operated in a commercial environment This eguipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The end user of this product should be aware that any changes or modifications made to this eguipment without the approval of Hewlett Packard could result in the product not meeting the Class A limits in which case the FCC could void the user s authority to operate the eguipment IEC Statement Worldwide This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures DOC Statement Canada This Class A digital apparatus meets all requirements of the Canadian interference Causing Equipment Regulations Cet appareil numerique dela classe A respecte toutes les exigences du R glement sur le materiel brouilleur du Canada Sp cification ATI Classe A France DECLARATION D INSTALLATION ET DE MISE EN EXPLOITATION d un mat riel de traitement de l information ATI class A en fonction des niveaux de perturbations radio lectriques mis d finis dans la norme europ enne EN 55022 concernant l
26. k Reference Guideat the following URL http docs hp com hpux diag Then select MPE iX Diagnostics NOTE UsetheCSTM command to start STM in Command Line Mode PUB CSTM CSTM B8343AA 75 00 Version created MON JAN 28 2002 12 02 PM Running Command File usr sbin stm ui config stmrc This operation may take approximately one minute Information MPE iX Support Tools Manager Product Number B8343AA Version A 75 00 C Copyright Hewlett Packard Co 1995 2002 All Rights Reserved Use of this program is subject to the licensing restrictions described in Help gt On Version HP shall not be liable for any damages resulting from misuse or unauthorized use of this program e Information tool provides information about a Fibre Channel adapter without resetting the adapter The following is an example information log for a e3000 A500 200 14 system user input in BOLD cstm gt MAP Dev Last Last Op Num Path Product Active Tool Status 1 system system 2 00 PCI Bus Adapter 582 3 0 0 PCI Bus Adapter 782 4 0 0 1 0 PCI SCSI Interface 10000 5 0 0 1 0 16 0 Unknown 6 0 0 1 0 17 0 Unknown 7 0 0 1 1 PCI SCSI Interface 10000 8 0 0 1 1 15 0 SCSI Disk SEAGATEST39204 9 0 0 2 0 PCI SCSI Interface 10000 10 0 0 2 0 6 0 Unknown 11 0 0 2 1 PCI SCSI Interface 10000 12 0 0 2 1 6 0 Unknown 13 0 0 2 1 15 0 SCSI Disk SEAGATEST39204 Chapter 4 25 Troubleshooting HP Support Tools Manager STM under MPE iX 4 0 2 PCI Bus
27. on I O Event Class Software Triggered Event I O Transaction Number 0x00000000 Length of Hardware Status Logged 0 bytes Length of Driver Information Logged 144 bytes Low Level I O LLIO Status 0x11 03e7 Subsystem field 999 Proc Num 1 Error Num 17 Severity Level Information Fibre Channel Driver received an ERO Frozen interrupt from the adapter Raw manager data 0x0000 00 00 00 06 17 D3 7c 80 00 00 00 00 00 00 00 01 0x0010 43 54 44 49 53 52 2E 43 43 57 53 49 4F 2E 54 4C 0x0020 32 47 53 55 42 4D 00 7A 00 00 00 00 CO 21 00 08 0x0030 00 00 00 0A 02 1D 92 FO 00 91 DB 18 83 FC EB 04 0x0040 08 00 45 00 00 00 00 OB FF FA 20 00 FF FA 20 00 0x0050 00 00 00 08 00 00 00 OA 00 00 14 51 07 00 FF FF 0x0060 FF FF FF FF 00 10 83 FC EB 04 08 00 D5 D2 3D 50 0x0070 D5 D2 1D 50 00 00 00 O1 00 00 00 08 00 00 00 00 0x0080 D4 01 54 00 D4 01 54 00 00 00 00 00 00 00 10 00 SSS SS Te dis ee sf e Diagnose tool runs a loopback test on a Fibre Channel adapter This test is destructive and should only be run by qualified personnel Chapter 4 33 Troubleshooting Diagnostic Flowcharts Diagnostic Flowcharts Thediagnostic flowcharts provide the following tests e Flowchart 1 Boot Test Verifies that the system boots correctly over Fibre Channel e Flowchart 2 Configuration Test Verifies the configuration of the mass storage interface on a host using the FCSCAN utility Flowchart 3 Fibre Channel Connections
28. ou cannot solve the problem on your own contact your Hewlett Packard representative NOTE Before using these troubleshooting steps you must have installed configured and verified the Fibre Channel hardware on the host and on any devices Adapter LEDs The status LEDs on the fibre channel mass storage adapter indicates the state of the adapter The following Table 4 1 describes the different states for the A6795A adapter Table 4 1 A6795A LED Indicators PWR ACT LNK SPD Probable Cause Recommended green green amber Action Off Off Machine not powered On Power on machine On Off During power up During link No action required Initialization On Green Fibre Channel link is at 2Gb speed No action required On Amber Fibre Channel link is at 1Gbspeed No action required Flashing On After initialization flashes only No action required when there is 1 0 activity If the LNK SPD LED remains off check cable connections or call your HP representative TDUTIL TDUTIL is an MPE iX utility available for troubleshooting fibre channel host bus adapters supported on HP e3000 systems This utility provides the ability to display information such as theN Port ID Node World Wide Name Port World Wide Name link speed chip revision number VPD Vital Product Data information and more The utility can be run from the MPE iX CI command prompt by giving the FC adapter hardware path as parameter tdutil lt adap
29. r configuring the adapter card through SYSGEN reboot the system If the FC card is configured online using online configuration tool IOCONFIG instead of SYSGEN the reboot is not required When the system is rebooted with FC adapter configured the software driver for the FC adapter initializes the card and identifies FC devices connected to the card At this time a message appears on the system console saying td claimed Tachyon XL2 Fibre Channel Mass Storage card at 0 8 0 0 Scanning for fibre channel devices at 0 8 0 0 This may take a while The appearance of this message indicates that the card has been initialized successfully and the software identified any FC devices connected to this adapter card The list of FC devices LUNs thus identified is not printed immediately This list can later be generated by running another MPEJ iX utility called FCSCAN which can be run from the MPE iX CI prompt Understanding Fibre Channel Device Paths Before identifying and configuring fibre channel devices connected to the adapter understand about Fibre Channel device hardware path format used in MPE iX Unlikea SCSI device path a Fibre Channel device path is interpreted differently The path used in MPE iX torepresent a fibre channel device is given below System Bus Location Local Bus Number PCI Device PCI Device Function FC NPort FC LUN Note that the second to last component here is FC NPort whereas in the case of SCSI device
30. re Channel Devices Step 1 Be sure you have removed the Fibre Channel host bus adapter s optical port protector if included Step 2 Be sure you have attached a duplex LC connector cable to the Fibre Channel host bus adapter Align the slotted plug with the keyed connector Push the connector in until you hear it click Step 3 Attach the free end of the cable to a compatible Fibre Channel device Step 4 Reconnect the power cord if necessary and power up the system Step 5 Continue with Chapter 3 Verifying Installation Table 2 1 lists Fibre Channel cables that can be used with Fibre Channel Host Bus Adapters Be sure to use LC LC or LC SC cables for the A6795A adapter Table 2 1 Cable Products SC SC A3583A Fibre Channel Cable 2m 50uM 125uM multimode A3531A Fibre Channel Cable 16m 50uM 125uM multimode A3735A Fibre Channel Cable 50m 50uM 125uM multimode A3736A Fibre Channel Cable 100m 50uM 125uM multimode LC LC C7524A Fibre Channel Cable 2m LC duplex M M C7525A Fibre Channel Cable 16m LC duplex M M C7526A Fibre Channel Cable 50m LC duplex M M C7527A Fibre Channel Cable 200m LC duplex M M LC SC Chapter 2 15 Installation Fibre Channel Installation Prerequisites Table 2 1 Cable Products Continued C7529A Fibre Channel Cable 2m LC SC 50 125 duplex M M Optical C7530A Fibre Channel Cable 16m LC SC 50 125 duplex M M Optical Adapter
31. rt 3 Proc dures i e lei A eae ae nn n 38 A Technical Specifications B Regulatory Statements FCE Statement For USA Only sfilare Sela oh ane Peta ta nes dag Sued 42 EG Statement Worldwide Tiaan elio ede det thet ardor amp eae eek Sak x ed aw Ede 42 DOC Statement Ca ada iu ia iw bP eed bonita aren kd at SN an 42 Sp cification ATI Classe A France LL 42 Laser Safety Statements oloon 44 Certification and Classification Information 44 Product Information a aa aaa aa a 45 Usage Restrictions i ol aie Ria oe ee Pe M Sa ga are SS anata wa hr eee ae Ps 45 Laser Safety Finland LASERTURVALLISUUS 4 4 45 MAX ti assa e n a mt s ne J ts eg Ne eS ee A a a Di 47 Contents Table 2 1 Gable Products fici ea A ae ete da HN Table 4 1 A6795A LED INdiCatorS i Table A 1 A6795A Tables Tables Figures Figure 4 1 Flowchart 1 Boot Test yh seek lia a 34 Figure 4 2 Flowchart 2 Configuration Test 35 Figure 4 3 Flowchart 3 Fibre Channel Connections Test 37 Figure BEL VCC Statements curato wee ee aa atin oats Sa eae eie ea 43 Figure B 2 Class 1 Laser Label 5oa Dans at Dors ass ai 44 FIgureB S A6T95A cocks ease odes ii iii lea 46 Figures Introduction 1 Introduction This manual contains information on theFibre Channel Mas
32. s Storage Host Bus Adapter supported on HP e3000 Systems Each supported adapter is identified along with general installation and troubleshooting instructions The adapters in this manual arefor Fibre Channel Mass Storage only Chapter 1 Introduction About HP Fibre Channel Mass Storage About HP Fibre Channel Mass Storage HP Fibre Channel Mass Storage is a high speed connection for mass storage capable of transmitting data faster than existing SCSI mass storage interconnects HP Fibre Channel Mass Storage networks are ideal for data intensive applications including data mining atmospheric modeling multimedia geographic information systems and medical imaging HP Fibre Channel host bus adapters HBAs are available for the following HP e3000 systems e A class systems e N class systems For the latest information on supported topologies platforms switches and devices log on totheITRC web site http itrc hp com and click on navigate knowledge trees and response center FAQs In the Hardware area navigate the links to networks mass storage connectivity fibre channel technical support Installation steps differ for various systems Be sure to follow the information in this manual for your adapter and your system Refer to the system s documentation for detailed installation procedures and illustrations For More Information American National Standards Institute ANSI committee chartered a Fibre Channel working group with dev
33. s it would have been a SCSI Target FC Nport a fibre channel node port which represents the connection point for a fibre channel device Under the FC Nport there can be multiple LUNs of the FC device which are accessiblein the same way as SCSI LUNs A single FC device can support multiple N ports and each N port can have varying number of LUNs under it This is analogous to multiple SCSI LUNs under a SCSI Target 18 Chapter 3 Verifying Installation Configuring Fibre Channel Mass Storage Adapter The last component in the FC path represents an FC LUN while in a SCSI device path it would bea SCSI LUN Although the FC LUN is functionally the same as a SCSI LUN it is termed differently to signify that it can take on much larger values Determining Fibre Channel Devices Connected to FC Adapter There is no way in the HP e3000 system firmware Main Menu to identify the FC devices connected to an FC adapter card Running ODE MAPPER2 from I SL does help to identify some F C devices but even this may not list out all the LUNs under the FC devices For configuring in MPE iX we ultimately need the FC LUN paths In order to assist the System Administrator in identifying the FC devices and LUNs accessible from an FC adapter card MPE iX provides a new utility called FCSCAN This utility is present in the system as FCSCAN PUB SYS Before using FCSCAN to identify FC devices LUNs under an FC adapter you need to make sure that the FC
34. sfer rate The supported HP e3000 systems must be running MPE iX 7 5 or later version For more information about Auto Speed Negotiation see the Auto Speed Negotiation section in Chapter 4 Troubleshooting of this manual The A6795A adapter supports arbitrated loop and fabric topologies It can connect to Fibre Channel devices with either 2Gb or 1Gb interface Supported Platforms The A6795A adapter supports the following HP e3000 systems A class Models e A400 e A500 N class Model e N4000 For the latest information on all supported topologies platforms switches and devices contact your HP Representative 14 Chapter 2 Installation Fibre Channel Installation Prereguisites Installation Guidelines Be sure that you have installed MPE iX 7 5 or later version on your HP e3000 system before you install the adapter If you intend to boot with this adapter verify that the system is running MPE iX 7 5 or later operating system and that the PDC firmware is the correct version Installing the A6795A Adapter Step 1 Install the adapter in an available PCI slot To shut down the system and install the adapter refer to the appropriate service documentation for your system Step 2 Attach fibre cabling to the adapter The A6795A adapter uses a fibre optic cable terminated with an LC connector To attach the adapter to other devices go to the section Attaching to Other Fibre Channel Devices Attaching to Other Fib
35. ter hardware path gt TDUTIL supports usage of the options while invoking the utility but these options are meant to be used only by HP Support Representatives for troubleshooting Customers are advised to use TDUTIL only by specifiying the adapter path and not make use of any of the options For detailed information on this utility refer to the article on TDUTIL in the MPE iX 7 5 Communicator document A sample output of TDUTIL utility is shown below for the A6795A adapter 22 Chapter 4 Troubleshooting Introduction tdutil 0 8 0 0 Vendor ID is 0x00103c Device ID is 0x001029 XL2 Chip Revision No is 2 2 PCI Sub system Vendor ID is 0x00103c PCI Sub system ID is 0x00128c Topology PTTOPT FABRIC Link Speed 1Gb Local N Port id is 0x011c00 N Port Node World Wide Name 0x50060b00001000d4 N Port Port World Wide Name 0x50060b00001000d3 Driver state ONLINE Hardware Path is 0 8 0 0 Number of Assisted IOs 126053 Number of Active Login Sessions 1 Maximum Frame Size 960 Driver Version HP Fibre Channel Tachyon TL TS XL2 Driver B 11 00 10 AR1201 Jan 9 2002 To know whether the fibre channel link on the adapter card is active check to see that the Driver state printed in the above output is ONLINE CAUTION TDUTIL is a powerful diagnostic tool that may cause problems if used incorrectly Reading VPD Information You can use TDUTIL with the A6795A adapter to read VPD Vital Product Data information
36. tool 27 SYSGEN 18 TDUTIL 22 V verify installation 35 47 Index virtual array device 20 VPD 23 Vital Product Data 22 X XP512 20 48
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