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TouchTunes Dashboard User Guide

1. Grouping Description method None Revenue is not grouped each day s revenue is shown individually Day of Month Revenue is grouped by day of the month 1st 31st Week Revenue is grouped by week Week Day Revenue is grouped by weekday Monday to Sunday Month Revenue is grouped by month Quarter Revenue is grouped by calendar quarter Year Revenue is grouped by year 8 Set the method by which want to group revenue using the Group By list Revenues gt Details for Big Lou s Bar anf Grille 333333 From 10 11 2006 To 01 12 2007 9 From the Start Week On list set whether the starting day of the week is a Sunday or a Monday 10 Click View to re generate the revenue breakdown for the jukebox using the settings that you defined Managing Jukebox Income Using the TouchTunes Dashboard 120 The detailed revenue breakdown is regenerated using the settings selected in steps 7 to 9 Report WEEK OF FRIDAY DECEMBER 1 2006 SUNDAY DECEMBER 3 2006 Date Revenue Sunday December 3 2006 66 00 Saturday December 2 2006 24 75 19 849 Friday December 1 2008 34 00 27 25 NIA N A 0 N A 0 N A 0 Average 17 82 Lit A i Total 124 75 WEEK OF MONDAY DECEMBER 4 2006 SUNDAY DECEMBER 10 2006 Date Revenue Sunday December 10 2006 64 50 Saturday December 9 2006 57 00 Figure 32 Detailed breakdow
2. cc eee c eee e eee cence nee n eee es 76 Reviewing Music Transfers 0 cece cece cree cern eee eee eee eee een E n teen ene e ene e ee eee teen es 78 7 Managing Music on Jukeboxes Using the TouchTunes Dashboard 83 OVENWVIEW chet eit mec toes uhan alate cot E aa arene ita kine eee Ue cng ees wa etek ie CEG aes 83 Viewing M sicon a Jukebox iee5co05 skiedid dav eennacesee dah Wes bh eee a e o epa eo det eea tien a eaaa 84 Finding Duplicate Songs on JUKEDOX 2 cc e nee nnn nen een n ene dete tence tent teen eee es 85 Tracking Songi Popularity cestas i a cated els sspistarseied a a EE N dens date ae EREE Dea es Ai ETES 86 Removing Music from a Single Jukebox 2 1 ccc cee nen e eee eee b eens teen cence tense teenies 89 Removing Music from Multiple Jukeboxes 2 2 6 cece cece nen e nee een enn eben ene e tence eenenes 91 8 Managing Jukebox Income Using the TouchTunes Dashboard 97 OVEWICW Sosa dees sain ct cutee bee Pobeetdisa vera babcededv eb ennetdd ues deh EEEE EEE EAA E veya babetuanels 97 Configuring the Revenue Model for a Jukebox 20 ce cece eee teen een eee eee en enn ene eeeneeneeees 98 Reviewing Jukebox Revenue 9 Configuring Music and Game Settings Using the TouchTunes Dashboard 127 OVENVICW Sais eect ee PELE ABA a as Skee REGGE Ee aan Bia too eae AEEA eed 127 Setting Up the Background Music Mode on a JuKebOX 2 ec e eee ene nee e ene e teen eneeeeeees 128 Setting Up the Attract Mode on a Jukebox 2 0
3. 42 Adding a Location to the TouchTunes Dashboard e The zip code or postal code of the location e The business phone and fax number for the location e Location Public or Private Note Asterisks indicate required fields If you are unable to modify the Private Public setting you may have the Keep all locations private set on the My Info Corporate Profile page 5 In the Private Profile area enter the following information for the location in the fields indicated e The location s internal name e The name of a contact e The preferred language for the contact person in case TouchTunes needs to contact them directly such as when providing technical support English French Spanish e The fax number for the contact Note The information you enter in the Private Profile area will never be made public Locations List gt Create Location Public Profile fiekis are mandatory Public Name Location Type Choose the location type gt Public Description Location Address City State Choose the State Prov gt Country JSA z Zip Code Verify the address on Google Maps Phone Number O Private Location Public Figure 8 Location Profile area completed for new location 43 Entering Your Jukebox Locations in the TouchTunes Dashboard Note You cannot modify the Country field for a location If this field is incorrect contact TouchTunes Technical Support Next ente
4. You need to request a Dashboard user account before you can begin using the Dashboard See Obtaining a Dashboard User Account on page 19 for instructions on requesting a Dashboard user account from TouchTunes How much does it cost to get a Dashboard user account and use the Operator Dashboard Setting up an account and using the Dashboard is completely free In order to get a Dashboard user account your business must currently be a valid TouchTunes partner See Obtaining a Dashboard User Account on page 19 How do I log on to the TouchTunes Dashboard Once you receive your Dashboard username and password confirmation from TouchTunes log on to the Dashboard For instructions on logging on to and out of the Dashboard see Log On to the TouchTunes Dashboard on page 21 and Resetting Dashboard Passwords on page 29 How do I reset my lost or forgotten Dashboard password If you lose or forget your password you can request a new one directly from the login screen Dashboard administrators can also reset passwords for their sub users See Resetting Dashboard Passwords on page 29 Can I give my technicians jukebox music managers and or location owners restricted access to the Dashboard such as preventing them from viewing my jukebox revenues You can create sub user accounts that allow your employees and or locations owners to use the Operator Dashboard When you create a sub user account you assign it a role that
5. 89 Managing Music on Jukeboxes Using the TouchTunes Dashboard 2 Select the song s to be removed from the jukebox in the Search Results area Search Results Select All Select None Remove Selected Add to Cart Listing songs 1 5 of 100 sorted by Genre Style Page First Previous 1 2 3 4 5 6 7 8 Next Last eg ao Genre Style Received Plays Eck Last Played FZ Carrie Underwood Some Hearts 2005 Cou i i E Toby Keath White Trash Web Money 2006 SOY S Leite PoC oe ee E N pt Natural 2006 caua i ested Vv Loved Her First 79006209 Country 0 Never Heartland Loved Her First 2006 Listing songs 1 5 of 100 sorted by Genre Style Page First Previous 1 2 3 Next Last XML PDF SelectAll Select None Remove Selected Add to Cart Figure 12 Songs to be deleted from the jukebox 3 Click Remove Selected You are prompted to confirm the removal of the selected songs Microsoft Internet Explorer xi 2 Please confirm that you want to remove the selected songs Click OK to continue with this operation Cancel 4 When prompted click OK The songs are set to be deleted from the jukebox Tip You can view a list of the songs to be deleted from the jukebox from the Pending Transactions page in the Dashboard in case you deleted a song by accident 90 Removing Music from Multiple Jukeboxes The Jukebox Content page reap
6. When you click an item in the main menu bar e The secondary menu bar area displays related functions that allow you to perform tasks such as searching for music by ID or configuring jukebox settings The display panel shows the page associated with the highlighted item in the secondary menu bar Secondary Menu Bar Use the secondary menu bar to select jukebox management tasks that you want to perform When you click an item in the secondary menu bar the page for the selected function appears in the display panel For example when you click on My Jukeboxes in the main menu bar the secondary menu bar shows related options to do the following for a jukebox View a detailed summary for a jukebox Summary e Check at its diagnostic status Diagnostics e Modify its settings Settings e View its current location Locations Most procedures in this guide provide navigation instructions for both main and secondary menu bars in the same step Unless stated otherwise an item to the left of the pipe character is located in the main menu bar while the item to the right of this character is located in the Navigating the TouchTunes Dashboard secondary menu bar For example a step like Choose My Jukeboxes Settings means that you choose My Jukeboxes in the main menu bar first then you choose Settings in the secondary menu bar Quick Link Area Use the Quick Link area to access the most popular Dashboard features as well
7. 195 Monitoring and Managing PlayPorTTs Using the TouchTunes Dashboard 2 Adjust the Credit Set using the drop down menus Note that the Dashboard will not permit a credit rule set that penalizes a patron for purchasing more credits at once For example while you can a Credit Rule to give a Patron 1 credit for 25 cents and 3 credits for 50 cents you cannot give a patron 2 credits for 25 cents and 3 credits for 50 cents since this penalizes a customer for purchasing more credits 3 Click Save Credit Rules Set Credits Rules Sets Reset to Defaults Active Credits Rules Set Preset2 gt Number of Credits Price 2 0 25 4 050 6 0 75 8 1 00 2 gt 30 gt 25 gt 4 so 50 gt 6 x so rar p12 31 HoF gt 3 0 07 x 3 0 00 Save Credits Rules Set Cancel Figure 18 Adjusting a Credit Rules Set Modifying System Schedule settings on a PlayPorTT How do I modify the System Schedule settings for my PlayPorTT handhelds using the TouchTunes Dashboard The System Schedules page enables you to set and modify the schedule for Erotic Content on your PlayPorTTs To set up the Erotic Content schedule for a PlayPorTT 1 In the TouchTunes Dashboard choose My Jukeboxes Settings 2 Select a PlayPorTT to manage from the drop down list You can identify a PlayPorTT tower from the Choose another device drop down menu by its PP prefix 196 Modifying System Schedule settings on a PlayPo
8. Figure 28 The Revenues page The Report area on this page shows a revenue summary for all your jukeboxes which shows revenue for the last 90 days by default You can adjust this page to reflect the revenues earned over a specified time period You also use this area to access a detailed revenue breakdown for a jukebox 2 If necessary set the time period over which you want to view jukebox revenues by clicking the calendar icon beside the From and To fields to set the starting and ending date for the revenue summary 3 Click Show The Dashboard recalculates the jukebox revenues for the selected time period and updates the Revenues page The following table explains the content of the revenue summary report in the Report area Column Description Location The name of the location for the jukebox DeviceID The ID number of the jukebox or PlayPorTT Device Type Jukebox or PlayPorTT Cash The total revenue that has come from bills and coins Revenues Reviewing Jukebox Revenue Column Description Credit Card The total revenue that has come from credit cards Revenues Revenue The total revenue earned by the jukebox over the specified time period Last The date when the jukebox last reported its revenue Revenue to the TouchTunes server 4 Optional Re order the information in the report by clicking a column heading Revenues Help From 10 11 2006 To 01 12 2007 Show REPORT L
9. Jukebox Manager Le Bar 34A886 Choose a jukebox gt gt Le Bar 34A886 lt lt gt Location Information Jukebox Information and Status Le Bar Jukebox ID 344 886 PlayPorTT Connected None 20 East Chestnut St Password 630993 Chicago ILLINOIS 60611 UNITED STATES OF AMERICA Product JukeboxGen3 Model Allegro Phone 312 324 4062 TuneCentral Yes internal Contact Name Nila Ferara Hard Drive ID SPL3D74R Type Gen3 Edit this Location Information Software Version 3 4 6 8 Music Catalog Version 11 48 3 Status Active communicates without problems Change This Jukebox Location PlayPorTT Connected None Remote Reboot _ Initiate Reboot Location Owner Nick Figure 6 Jukebox Manager page 40 Adding a Location to the TouchTunes Dashboard 2 From the Choose a Jukebox list select the jukebox you want to associate with the new location If the jukebox is currently associated with a location its information appears in the Location Information area Otherwise this area shows that the jukebox is located in your warehouse and is not associated with a location 3 Do one of the following If the jukebox is currently associated with an existing location click Change This Jukebox Location choose Add a New Location for This Jukebox in the window that appears and then click Create Location Information The Tawny Fish Saloon CHANGE THIS JUKEBOX LOCAT 555 East 2 th Street New York NEW YORK 1002 Ad
10. Note The top song statistics listed for a jukebox and TuneCentral are independent of each other This means that the list of top songs for a jukebox excludes the top songs on its TuneCentral and vice versa 87 Managing Music on Jukeboxes Using the TouchTunes Dashboard 2 Follow one of the links in the chart Last 30 days Last 60 days Jukebox Tune Central Jukebox Tune Central All 3 jukeboxes 200 songs 200sonqs 200 songs 200 songs Big Lou s Bar and Grille 333333 139 songs 118songs 108 songs 22 songs 3 A list showing the top songs for the jukebox or TuneCentral appears You can use this list to select popular songs on one jukebox or TuneCentral that you want to transfer to other jukeboxes or TuneCentrals as well as to export the list to an external file Top Songs gt Top Jukebox Songs There are 139 Top Songs for the last 30 days on your Jukebox at Big Lou s Bar and Grille with ID 333333 This report was generated on Monday January 22 2007 9 00 AM Back Select All Select None Add to Cart Listing all 139 songs found sorted by Rank Song Song ID Artist Album Year Rank Plays Last Played X Beverly Hills 98816801 Weezer Make Believe 2005 Beautiful Day 54832901 U2 Ali That You Cant Leave Behind Roxanne 54038001 The Police Every Breath You Take The Classics Zombie 52405004 The Cranberries No Need To Argue With Or Without You 84229803 U2 Joshua Tree Sex
11. TouchTunes Dashboard User Guide June 2009 Disclaimer Document Part Number 900203 002 June 2009 TouchTunes and the TouchTunes logo are trademarks of TouchTunes Music Corporation All other brand and product names are trademarks or registered trademarks of their respective corporations The mention of any product does not constitute an endorsement by TouchTunes Music Corporation This manual is furnished under a lease agreement and may only be copied or used within accordance with the terms of such lease agreement The content of this manual is furnished for informational use only is subject to change without notice and should not be construed as a commitment by TouchTunes Music Corporation TouchTunes Music Corporation assumes no responsibility or liability for any errors or inaccuracies that may appear in this document Except as permitted by such lease agreement no part of this publication may be reproduced stored in any retrieval system or transmitted in any form or by any means electronic mechanical recording or otherwise without prior written consent of TouchTunes Music Corporation Changes are periodically made to the information herein these changes will be incorporated into new editions of this publication TouchTunes may make improvements and or changes in the products and or software programs described in this publication at any time If you have comments on this manual or the products it describes address them to Tou
12. to December gt i Speciey Action s Music Fitters Music Filters no_ExplicitE dited_filter Add Scheduling Event Template Figure 35 Scheduling window showing extension of the No_ExplicitEdited Music filter duration You should be aware of the following when using the Scheduling window You can remove any additional scheduled event by clicking Remove Scheduled Event Template Because the Dashboard does not confirm this action be sure that you are removing the correct event before clicking this button Otherwise you must re create the event e There is no limit as to how many filter set events can be set up in the Scheduling window A good rule of thumb is to set the schedule for a single filter set before scheduling other filter sets on the same jukebox Otherwise you may become confused between schedules for different filter sets e There is no limit on how long a filter set can be active on a jukebox However consider making a filter set the default filter set for the jukebox if you want to apply a music filter set for several hours on a regular basis Otherwise the filter set schedule may become so congested that adding or modifying scheduling events becomes nearly impossible 177 Managing Music Filters for a Jukebox in the TouchTunes Dashboard 8 Once you complete the schedule for your music filter sets click Save Schedule in the Step 3 Accept or Discard Changes area STEP 3 ACCEPT OR DISCARD CHANGES Sav
13. Fee S Fee 5 Fee 5 t Fee s Fee Z Juxeboxee 77 5301 o S372 155 0 2 166 50 000 2 16650 000 000 000 1550 214 85 0 00 0 00 370 28 Total Legend Aguut Type Music and Service Agresnzeut Type Saas 6 tern ee 370 28 FIX Fred ins Moss nad See PA Ta a beesett 90 18 FIX Fixed Rate Music and Service Program Lease Total 90 18 NEL New Elite Music and Service Progam oat Tei 59 90 NFX New Fixed Rate Music and Servico Program U16 Ultra 16 Music and Service Progam PLA Parmer Lenso Agrosment PLSA Parmer Lease and Service Agreemsut SSA Sales and Servico Agesment Juk Free Plays Songs playsd cu jukebox without inserting payment into jukebox for suck songs Juk Paid Plays Suge played on jukebox with payment made for such songs TC Tune Central Play Now Songs played ou jubsbox as Play Now Those songs are inchadad in Juk Paid Pinys Bek Music 4 Background music porceutego is Juksbow free plays divided by total plays applicable for ELITE U16 PLA SSA PLSA and FP type rasic promemt Figure 14 Page one and two of a sample invoice SubTotal 520 36 Grand Total 559 39 Managing Music Filters for a Jukebox in the TouchTunes Dashboard This chapter explains how to use the TouchTunes Dashboard to create and manage different types of music filters that control the music available for play on a jukebox Contents QVCIVIEW erite Secesecrckbceeidi ae de epee Gakey soles E E EA 151
14. Managing Jukebox Income Using the TouchTunes Dashboard encourage people to use the jukebox Over the next month you follow revenue and play related statistics for the jukebox using the Dashboard and notice that it is now being used throughout the day This indicates that the bar s clientele are using the jukebox more regularly Since you now feel more certain about the long term success of the jukebox at this location you raise the price per song to maximize the income this jukebox is generating In this chapter you will find answers to the following questions e How do I use the TouchTunes Dashboard to set up the revenue model credit rules Play Next amp TuneCentral credit settings off the top fees and billing splits for a jukebox p 98 What are credits and credit rules How do set up the credit rules for a jukebox in the TouchTunes Dashboard p 99 How do set the cost of Play Next and TuneCentral through the TouchTunes Dashboard p 106 Can I set up splits and off the top values for my collections using the TouchTunes Dashboard p 111 e Can view track and verify location earnings through the TouchTunes Dashboard p 114 How do view revenue for my jukeboxes using the TouchTunes Dashboard p 115 e How do view the revenue in my jukeboxes waiting to be collected using the TouchTunes Dashboard p 120 How do you track the number of plays for a jukeb
15. including the price for each game To set up the game settings for a PlayPorTT 1 In the TouchTunes Dashboard choose My Jukeboxes Settings 2 Select a PlayPorTT to manage from the drop down list You can identify a PlayPorTT tower from the Choose another device drop down menu by its PP prefix 3 At the left of the screen click Games Summary Diagnostics Settings Location USB Updater BS Cop Print PlayPorTT Games Settings Heb Choose another device gt gt PP000433 art martin office lt lt gt Money Games Options Reset to Defaults Card Game Graphics Cards gt Allow Wild Cards V System Schedules System Tools Show Trivia Answers High Score Free Games V Fan Card Decks 10 seconds Allow Buy In V Games Pricing Change All Select One x credit peas 2 gt credit s 2 al PhotoQuest 2 zi credit 3 Peak Deluxe credit s 2 x p H PhotoQuest Linked credit Bag Toss credit s 2 E 2 H Pick Up 6 loc Ball Bobble R credit s s 2 v R z x Pond King Checkers zi credit Reer Hunter credit Figure 16 The Games setting page for PlayPorTTs on the Dashboard The Games page appears The following describes the function of each setting on the Games page Games Options e Reset to Defaults Select this to return all game rules to the factory default values e Card Game Graphics Select either Cards or Tiles Allow Wild Cards Check this option to enable wild cards
16. on page 86 How do I delete songs on a jukebox using the TouchTunes Dashboard Can I use the TouchTunes Dashboard to delete a song or songs from multiple jukeboxes simultaneously You can use the Operator Dashboard to delete any song from a single jukebox or from all of your jukeboxes in a single action To learn how to do this see Removing Music from a Single Jukebox on page 89 or Removing Music from Multiple Jukeboxes on page 91 Income and Accounting Related Questions 208 What are credits and credit rules How do I set up the credit rules for a jukebox in the TouchTunes Dashboard Credits are the currency used within a jukebox for playing songs voting for downloads or using to bump up a song in the play queue with the Play Next feature Customers use real world currency to buy jukebox credits according to the exchange rate you set up for a jukebox called a credit rule To learn more about credit rules and how to set them see Setting Up the Credit Rules for a Jukebox on page 99 How do I set the cost of Play Next and TuneCentral through the TouchTunes Dashboard Play Next and TuneCentral are premium features that you can set the price for through the Operator Dashboard For instructions on setting the price of these premium features see Configuring Play Next and TuneCentral Credit Settings on page 106 How do I view revenue for my jukeboxes using the TouchTunes Dashboard Each jukebox reports its d
17. restaurant sections The location owner asks you to set up their jukebox using the following rules e From 12 8 PM explicit and edited music should not be available on the jukebox since this is the time when families with children are usually in the restaurant e From 8 10 PM edited music can be available on the jukebox since families with children are less likely to be in the restaurant From 10 PM onwards explicit music can be available on the jukebox since it is unlikely that families with children will be in the restaurant To do this you first create a separate filter set for each time period with the appropriate settings for the explicit and edited music filters Once these filter sets are created you schedule the time period when each set is active according to the schedule set by the location owner 173 Managing Music Filters for a Jukebox in the TouchTunes Dashboard To schedule a music filter set 1 View the music filters on a jukebox See Viewing Music Filters on a Jukebox using the TouchTunes Dashboard on page 153 2 Select any filter set from the Choose a Filter Set list and then click Schedule This Setting Gen 3 Music Filters Choose another Jukebox Choose a Filter Set chedule this settin gt gt no_ExpllcitEdited_filter lt lt v EO The Music Filters Scheduling View page appears You use this page to set when a filter set is active on a jukebox Music Filters Scheduling Vie
18. 1216 12124 FXR 15 538 603 1225 1231 FXR 0 641 641 15 2528 2543 000000180644 Location 4 11 27 1203 NFX 0 s 58 0 s 53 Touchlunes MUSIC CORPORATION 1280 Rose Ro Lake Zurich IL 60047 Tel847 419 3300 Toll Free s33 358 JUKE Fax347 419 3304 Detailed Invoice Invoice Date Confidential Information Invoice No 946157 Billing Period 01 03 08 to 01 04 08 100 TouchTunes MTL 3 Commerce Place 4th Floor Montreal QC H3E 1H7 lanes0861 aol com Bok Play Tune Central Down Music Sase Sased perPlayFee joads Total Fees Fee Fee s 3 Fee S Fee 0 00 1295 16 00 I 28 95 soco 12 95 15 32 I 28 27 0 00 1295 14 72 l 27 67 0 00 1295 10 40 I 23 35 0 00 51 80 56 44 108 24 soco 000 0 96 0 95 0 00 1295 1288 25 63 0 00 1295 13 44 I 26 39 0 00 1295 14 84 J 24 79 0 00 1295 15 28 28 23 000 5180 5440 106 20 soco 000 4 60 4 60 0 00 1295 2252 7 35 47 0 00 1295 24 34 i 37 73 0 00 1295 24 12 i 37 07 0 00 1295 25 64 533 59 000 5180 101 72 153 52 soco s000 232 2 32 0 00 0 00 2 32 2 32 100 TouchTunes MTL 3 Commerce Place 4th Floor Montreal QC H3E 1H7 lanes0861 aol com Juk Jik Bek BGM Bek Play Tune Central Down Agmat Free Pad Tc Total pray sinapie MUSIC Jukebox Tune Central Total Fix Based Music Sase Sased perPiayFee loads Total Biling Period Type Plays Plays plays Plays Now Ownics Coinage Coinage Coinage Fee Fee S
19. 157 Managing Music Filters for a Jukebox in the TouchTunes Dashboard The Confirmation page appears You use this page to confirm the music filter settings before they are applied to the jukebox w Touchlunes Dashboard HOME MUSIC CART HELP LOGOUT O songs My Jukeboxes Summary Diagnostics Settings Location fe Prit Music Filters gt Confirmation Hep Music amp System EXPLICIT CONTENT 1 of catalog Background amp Attract Not allowed Credits E FILTERED MUSIC Connection 0 Genres Filters 0 Styles 2 Artists 0 Albums 0 Songs 1 Apply Changes Back Figure 17 Confirmation page for a NextGen jukebox 5 Click Apply Changes The Music Filters page reappears to confirm the change to the music filter Music Filters Settings successfully saved Choose another Jukebox gt gt The Tawny Fish Saloon lt lt The music filter is applied to the jukebox the next time it connects to the TouchTunes server If your jukebox connects to the TouchTunes server using a broadband connection the settings are applied to the jukebox when you log out of the Dashboard Otherwise the setting on the jukebox is updated the next time it connects to the TouchTunes server through its dial up connection To set up explicit and edited music filters for a Gen 3 jukebox 1 View the music filters on a jukebox See Viewing Music Filters on a Jukebox using the TouchTunes Dashboard on page 153 158 Setting
20. By default all music styles are available on a jukebox ALLOWED STYLES 16 Genres Blues Jazz 9 of 9 allowed lt 1 of catalog Cajun 4 of 4 allowed og F cettic 2 of 2 allowed og wed lt 1 of catalog Country 4 of 4 allowed lt 1 of catalog Easy listening 3 of 3 allowed 1 of catalog Electronic 4 of 4 allowed 1 of catalog Francophone lt 1 of catalog Latin 42 of 42 allowed lt 1 of catalog sP Miscellaneous 6 of 6 allowed lt 1 of catalog Pop 5 of 5 allowed lt 1 of catalog R amp B Hip Hop 7 of 7 alowed 1 of catalog RAP 6 of 6 allowed lt 1 of catalog Rock amp Roll 1 of 1 allowed lt 1 of catalog F Rock 31 of 31 allowed lt 1 of catalog bworld 23 of 23 allowed 1 of catalog Figure 24 Allowed Styles area for a Gen 3 jukebox 3 Click plus sign beside the name of the music genre that you want to modify The music styles for this genre appear ALLOWED STYLES 16 Genres Blues Jazz 9 of 9 allowed Cajun 4 of 4 allowed cettic 2 of 2 allowed Classical Opera 2 of 2 allowed Country 4 of 4 allowed M Select All None IV Bluegrass IM christian Countr y IV Country Rock Vv Country Figure 25 Styles for the Country music genre 1 of catal 1 of cata 1 of catal lt 1 of catal lt 1 of catal 1 of catal lt 1 of catal lt 1 of catal 1 of catal 1 of catal So ite a i og Determining the Music Styles Allowed on
21. Cart to a Jukebox e To download music from the Music Cart to your jukeboxes see Downloading Music from the Music Cart to a Jukebox on page 67 To download music from the Music Cart to your USB device see Transferring Pending Music and Software to a USB Device on page 70 Downloading Music from the Music Cart to a Jukebox How do use the TouchTunes Dashboard to download music to my jukeboxes You can transfer music from the Music Cart to any of your jukeboxes using the TouchTunes Dashboard If any of your jukeboxes are equipped with TuneCentral you can also transfer music directly to the TuneCentral hard drive To transfer music from the Music Cart to a jukebox 1 Access the Music Cart by doing one of the following e Click the Music Cart icon in the Quick Links area e Choose My Music Music Cart The Music Cart page appears You use this page to view the current contents of the Music Cart as well as to transfer music to your jukeboxes Your Music Cart 22 songs Your Jukebox Route 3 Jukeboxes Hep Send to Jukebox Sendto TuneCentra I Remove the selected songs from the cart after a Send to Jukebo SACRE Noel successful oper Select All Select None Order Songs Delete Songs Display 5 x songs per page me 3 Jukeboxes Select All Select None Remove From Cart J e Location Capacity Orders Delete gt 2ukebox Tune Listing son
22. Dashboard Can I check the location take for a jukebox in the TouchTunes Dashboard For each Gen 3 jukebox you can enter off the top fees and billing splits in the Operator Dashboard for the location where the jukebox is installed Recording these values here allow you to calculate the operator and location take for the jukebox when you collect and divide the income between you and the location owner To learn how to enter off the top fees and billing splits through the Operator Dashboard see Setting Billing Splits and Off The Top Fees on page 111 To learn how to calculate location and operator takes see Checking a Location s Take from a Gen 3 Jukebox on page 123 How do view invoices from TouchTunes such as music services invoices using the TouchTunes Dashboard You can view PDF copies of your current and past TouchTunes invoices including music services invoices through the Operator Dashboard For instructions on accessing these invoices see Viewing TouchTunes Invoices on page 148 Music Filter Related Questions How do I see what music filters are currently applied to a jukebox using the TouchTunes Dashboard A music filter is a rule that controls what music is and is not available to play on a jukebox You can view the music filters you have set up for a jukebox through the Operator Dashboard Using the Dashboard to see what music filters are installed on a jukebox allows you to identify filters that need t
23. Dashboard to search for new music manage music selections and download music to jukeboxes or USB devices Contents OVEIVIEW aria CEE REESE eS EERE ERODES Lee EN EERE REPRE eRe 49 Searching for Music using Keywords cce eee e cece een e ene eneenees 50 Staying Informed scccrmnminaconniidisscrmmbanare CieiceopernwnnendweCuciice 54 Searching for Music by Song or Album ID Number 02eeeee eee es 55 Adding Songs from Compiled Lists 0cc cece cece een e teen ene enennenees 58 Identifying New Music Added to the TouchTunes Music Library 61 Requesting Music from TOUCHTUNES 0 0 ccc n cece ene n ene eneneenenes 63 Adding Music for Jukeboxes to the Music Catt 0 cece cece e eee eee ees 65 Downloading Music from the Music Cart to a Jukebox ccc cee eee 67 Transferring Pending Music and Software to a USB Device 4 008 70 Updating a Jukebox on Location with the USB Content Updater 76 Reviewing Music Transfers ccscccehices bh pon sadaebendsoe bhGasRiswndededatiias 78 Overview You can use the TouchTunes Dashboard to help you search for and download music to any of your jukeboxes from the TouchTunes music library Using the Dashboard centralizes all of the following music search and transfer functions in a single tool that you can access at any time e Search for music using the song title album name artist name or TouchTunes ID number 49 Locating Music and Sending
24. Dashboard to view a list of the latest music added to the library so you can keep your jukeboxes stocked with the most recent songs Tip You can also access a complete content list for the music library as well as updated lists of new releases in Adobe PDF format from the TouchTunes website To identify new music added to the TouchTunes music library 1 In the TouchTunes Dashboard choose My Music Music Portal 61 Locating Music and Sending it to Jukeboxes Using the Dashboard The Hot Lists area at the bottom of the Music Portal page contains several lists of songs that have been recently added to the TouchTunes music catalog Hot Lists 2008 New Albums 2008 album releases in the catalog Latest Additions to Our Catalog AJUE WW J New Since Last Catalog Latest songs available on our jukeboxes since the last Top 100 Find the most played songs on the TouchTunes network All the current back catalog and classic songs Local Bands Find a local band near you The full list of our local bands catalog Stock Hard Drives Not sure which hard drive to start out with Let TouchTunes help you choose Here you ll find the full list of our stock hard drives Figure 19 TouchTunes Hot Lists area on the Music Portal A list of the latest new releases added to the TouchTunes music catalog appears Music Portal gt New Latest Additions to Our Catalog Now it s even easier to get the HOTTEST HITS onto your TouchTun
25. Export CSY Excel XML PI Export CSV Excel XML PDF Figure 34 A detailed view of the revenue awaiting collection on a specific jukebox 121 Managing Jukebox Income Using the TouchTunes Dashboard 122 Tracking Jukebox Plays How do you track the number of plays for a jukebox through the TouchTunes Dashboard You can use the TouchTunes Dashboard to view a report showing the number of plays per week for your jukebox es This report also breaks down plays into categories so you can see what features of the jukebox are being used most You can use this feature to identify excessive free plays or decreasing paid plays for a jukebox To view the plays for a jukebox 1 In the TouchTunes Dashboard choose My Reports Plays The Plays pag e appears This page shows a weekly report of play related statistics for the selected jukebox My Reports Jukeboxes Revenues Collection Locations Invoices Plays Plays Help From 03 31 2008 To 04 07 2008 Show Details for the week starting on Monday March 31 2008 gt Location Jukebox ID BGM Attract Promo Game Free play Normal Play Tune Linked ratio Next Central LZ Office Chrome 2D3086 36 0 0 0 5 185 7 466 it WAREHOUSE JUKEBOX 30F270 404 0 0 0 37 180 5 492 0 AMOA 2007 Universal box 438F04 0 0 125 0 100 0 0 0 0 AMOA Office Barrington 353540 0 0 0 0 0 2 0 31 0 BG MJS Maestro 305945 925 0 0 0 85 37 48 79 0 Bulldog Ent
26. I use the TouchTunes Dashboard to download music to my jukeboxes You can move music stored in your Music Cart to any of your jukeboxes or to the TuneCentral drives attached to your jukeboxes You can move a song or songs to a single jukebox to a set of jukeboxes or to every one of your jukeboxes in a single action For instructions on transferring music from the Music Cart to your jukeboxes see Downloading Music from the Music Cart to a Jukebox on page 67 How can I tell which songs have recently been downloaded to or are pending download to a jukebox through the TouchTunes Dashboard The Operator Dashboard keeps a record of what songs are or have been transferred to your jukeboxes You can access these records through the Dashboard to answer questions from location owners who are asking when their requested music will be available on their jukebox To access song transfer records see Reviewing Music Transfers on page 78 Can I find out what songs are being played on a jukebox through the TouchTunes Dashboard You can use the Operator Dashboard to generate a report showing you the most popular songs over the past 30 60 and 120 days for all of your jukeboxes as well as for each individual jukebox You can use these reports to identify songs that are rising in popularity on some of your jukeboxes that you may want to distribute to your other jukeboxes For instructions on generating this report see Tracking Song Popularity
27. Model for a Jukebox 2 Set the Play Next and TuneCentral credit structure for the jukebox See Configuring Play Next and TuneCentral Credit Settings on page 106 Play Next and TuneCentral are two of the most popular features on TouchTunes jukeboxes You use the Dashboard to configure the cost of these features for a jukebox to enhance jukebox usage and revenue 3 For Gen 3 jukeboxes set the billing splits and off the top values for the jukebox to refine your revenue model further See Setting Billing Splits and Off The Top Fees on page 111 Setting Up the Credit Rules for a Jukebox What are credits and credit rules How do I set up the credit rules for a jukebox in the TouchTunes Dashboard All functions for a jukebox are priced in jukebox credits which is a virtual currency used for pricing and paying for services on a TouchTunes jukebox Customers exchange their real money for credits according to a pre set exchange rate called a credit rule that you set for the jukebox The credit rule is the most critical component of a revenue model because it determines the price of a song and has a major resulting impact on the usage and profitability of a jukebox You can use the TouchTunes Dashboard to set up review and modify the credit rule s for a jukebox Managing your credit rules using the Dashboard allows you to quickly adjust the revenue model for a jukebox and maximize your revenue for a location For example you can create o
28. Settings Hep Music Choose another Jukebox gt gt Big Lou s Bar and Grille lt lt Morphing MONEY Maney Service Credits Remaining 1 0 credit s EQ view Schedule Bookkeeping PROMO CREDITS Hardware Enabled V Connection Remaining credit s Filters PLAY NEXT Enabled V Surcharge 1 credit s TUNECENTRAL Surcharge 1 credit s Accept Changes CREDITS RULES SETS Number of Credits Price Operator Set edit 2 1 00 12 5 00 Figure 20 Gen 3 Money Settings page for a Gen 3 jukebox 4 In the Play Next area do the following to set the cost of using the Play Next feature If necessary enable Play Next to activate this feature on the jukebox Use the Surcharge list to set the additional cost in credits to use Play Next PLAY NEXT Enabled V Surcharge 2 credit s Figure 21 Play Next enabled and cost set at 2 credits When the Play Next option is unchecked the Play Next feature is not available on the jukebox The Play Next Surcharge list sets the additional cost in credits for using this feature For example if the cost to play a song on the jukebox is 1 credit and the Play Next surcharge is 2 credits the total cost for having the song play next is 3 credits 5 Set the additional cost to use TuneCentral in credits using the Surcharge list in the TuneCentral area TUNECENTRAL Surcharge 2 credit s Figure 22 TuneCentral cost set to 2 credits Configuring the Revenue Mode
29. Settings page appears which is the default page for jukebox settings You use this page to select the jukebox that you want to configure 2 If necessary select the jukebox whose billing split and off the top fees you want to access from the Choose Another Jukebox list Touchlunes Dashboard Music Gen3 Money Settings My Jukeboxes Diagnostics Location USB Updater 187 songs MUSIC CART HOME HELP LOGOUT SA SEACU gt gt AMOA 2007 EMI box 432BFC internal TC internal TC lt lt gt Jukebox 3 Choose Bookkeeping from the left side menu The Gen 3 bookkeeping page appears showing the off the top fees and billing split for the jukebox that you set earlier Music Morphing Money Bookkeeping Hardware Connection Filters Gen 3 Bookkeeping Settings 2 Hep Choose another Jukebox gt gt Big Lou s Bar and Grille lt lt BILLING SPLIT SETTINGS Location Percentage v fo JUKEBOX OFF THE TOP joo Rule Type Fixed hs TUNECENTRAL OFF THE TOP fo 0 Rule Type Fixed gt Accept Changes BILLING SPLIT EXAMPLE Highlighted fields can be modified to customize this example Jukebox Coinage J 100 00 from l 100 plays Location Split Jukebox Off the Top 3 0 00 j aan TuneCentral Coinage 31 150 00 from l 100 plays 3 Operator Split TuneCentral Coinage Off the Top P 0 00 sf 250 00 To Be Split a 250 00 Figure 37 Bookkeeping page for a Gen 3 jukeb
30. TuneCentral events for the jukebox 3 Click the event that you want to remove from the TuneCentral schedule 172 Scheduling a Music Filter Set on a Gen 3 Jukebox The details for the scheduled event appear in the TuneCentral Schedule page TuneCentral Schedule for testgb 18D47D Help START TIME fiz 7 00 PM END TIME 3 gt Joo AM FOR E Note If the start and end times are equal Weekends this implies a 23 hours and 59 s o iis implies a 23 hours and 59 minutes period Custom Accept schedule changes to TuneCentral Period Remove period Cancel Note The next step permanently removes a scheduled event from the TuneCentral schedule Ensure that the event you want to delete appears in the TuneCentral Schedule page before continuing 4 On the TuneCentral Schedule page click Remove Period The Advanced Features amp Schedules page reappears confirming that the event is removed from the TuneCentral schedule Scheduling a Music Filter Set on a Gen 3 Jukebox Can I schedule my music filters using the TouchTunes Dashboard You can schedule when a filter set a single group of music filters are applied to a Gen 3 jukebox Scheduling filter sets gives you flexibility to accommodate locations with rules about when certain music such as explicit music or music in a particular genre should be available on their jukebox For example assume that one of your jukeboxes is installed in a location with connected bar and
31. Up Explicit and Edited Music Filters for a Jukebox The Explicit Content area shows whether music with explicit lyrics is available to be played on a jukebox The explicit music filter is disabled by default so you can select all music including those with explicit lyrics Gen 3 Music Filters Choose another Jukebox gt gt Big Lou s Bar and Grille lt lt gt Choose a Filter Set gt gt Default Filter lt lt gt EQ se hedule this setting EXPLICIT CONTENT Allow Explicit Content V EDITED CONTENT Allow Edited Content V Figure 18 Explicit Content and Edited Content areas for a Gen 3 jukebox 2 Set the explicit and edited music filters using the following table as a guide Allow Explicit Allow Edited Content Content Content Setting Result Setting Setting Examples Explicit music unavailable Disabled Disabled EXPLICIT CONTENT Edited music unavailable Allow Explicit Content 7 EDITED CONTENT Allow Edited Content Explicit music unavailable Disabled Enabled EXPLICIT CONTENT Edited music available Allow Explicit Content EDITED CONTENT Allow Edited Content V Explicit music available Enabled Disabled EXPLICIT CONTENT Edited music unavailable Allow Explicit Content I7 EDITED CONTENT Allow Edited Content 7 Explicit music available Enabled Enabled EXPLICIT CONTENT Edited music available Allow Explicit Content 7 EDITED CONTENT Allow Edited Content Vv The explicit and edited
32. Up TouchTunes Dashboard Sub User Accounts on page 31 3 For each jukebox add its location to the Dashboard and enter details like the name phone number and contact person for the establishment See Entering Your Jukebox Locations in the TouchTunes Dashboard on page 39 4 Search for and select music to be added organize the music in lists and then transfer this music to the jukeboxes or to a USB device See Locating Music and Sending it to Jukeboxes Using the Dashboard on page 49 5 View modify or remove music already on your jukeboxes See Managing Music on Jukeboxes Using the TouchTunes Dashboard on page 83 6 Set up the revenue model jukebox credit rules Play Next and TuneCentral credit settings for each jukebox and monitor the revenue each jukebox earns See Managing Jukebox Income Using the TouchTunes Dashboard on page 97 7 View TouchTunes invoices such as music service invoices to track your costs See Viewing Your Invoices with the TouchTunes Dashboard on page 147 8 Configure general music settings such as background music modes for each jukebox See Configuring Music and Game Settings Using the TouchTunes Dashboard on page 127 9 Create and manage music filters rules that control what music is available for play for each jukebox such as removing explicit music See Managing Music Filters for a Jukebox in the TouchTunes Dashboard on page 151 10 Set the time window
33. With the JLO ASCAP BMI SESAC If you have any suggestions or requests Heb 5 Contact the A 2 Can t find the music you re looking for Our music department is always looking to please you P E Contact the Want more features on your jukeboxes or on the web Please send us your wishes RED Department You have any other question or request Please let us know ee ouchTunes Ifyou are a label or artist Heb If you are an artist and would like to have your tunes on TouchTunes jukeboxes te If you are a label and would like to have your artists on TouchTunes jukeboxes ge Figure 4 The Contacts page in the TouchTunes Dashboard Contacting TouchTunes by Phone You can also get assistance with the TouchTunes Dashboard by calling the TouchTunes Technical Support department toll free at 1 888 711 5853 If you are outside of the toll free area you can still contact the TouchTunes Technical Support department by dialling 1 847 353 1954 and pressing 1 when prompted Introducing the TouchTunes Operator Dashboard Note Long distance telephone charges may apply if you are calling from outside of the toll free area Learning About the TouchTunes Dashboard This chapter explains how the TouchTunes Dashboard can simplify jukebox management for you It also shows you how to navigate in the Dashboard and provides a general workflow for managing your jukeboxes Contents LIVEIVIEW 95 bier eit Errenten EER eed ed
34. a location s name or contact information in the TouchTunes Dashboard You can modify the details for a location in the TouchTunes Dashboard to track location related changes such as when a restaurant moves or changes its name You also do this to add or update demographic information for a location to track changes in its clientele The following procedure explains how you modify the details for an existing location in the Dashboard You cannot use this procedure to move an existing jukebox to a brand new location To move a jukebox to a new location first set up the new location for the jukebox in the Dashboard using the procedures in Adding a Location to the TouchTunes Dashboard on page 40 and then move it to this new location using the procedures in Moving a Jukebox to a Location in the TouchTunes Dashboard on page 44 46 To modify the details for a location Modifying the Public and Private Details in the TouchTunes Dashboard 1 Choose My Jukeboxes Summary select the jukebox associated with the location you want to edit from the list and then click Edit this Location Information on the Jukebox Manager page that appears 2 Change the details for the location on the Modify Location page then click Confirm and Agree at the bottom Locations List gt Modify Location Public Profile fields are mandatory Public Name Jerry s Bar and Grill Location Type Business Retail bd Best Grill in Town E Pu
35. about your jukeboxes status Sub Users Create accounts for your employees and give them specific roles Corporate Profile Keep your profile up to date so we can reach you easily TOUCHTUNES i More info e Contacts TouchTunes We re all ears Suggestions requests one to one technical support Documentation Browse through the available documentation for our different products latest and earlier generations TouchTunes News Latest information about all that is TouchTunes products catalogs etc Tech Support Browse through Troubleshooting Tips FAQ Tech Bulletins or external links to learn more about your jukeboxes Subscribe to our Newsletter Figure 10 a Reports b Jukebox information c Advanced settings d My Info e Contacting TouchTunes You can use your Dashboard home page to do the following e Jump directly to a Dashboard function such as searching for music creating a report or contacting TouchTunes e View a summary of your Jukeboxes and their status in the Jukeboxes Summary area e View any new TouchTunes related news or technical support documentation in the What s New area For more on these Dashboard functions see the section Navigating the TouchTunes Dashboard on page 11 Customize Your Dashboard User Account You can customize the user account for the TouchTunes Dashboard by doing the following e Change the username and password for the TouchTunes Dashb
36. actually move the physical unit Moving jukeboxes to your locations in the Dashboard also allows prospective customers to locate your jukeboxes through the myTouchTunes website To learn how to move a jukebox to a location see Moving a Jukebox to a Location in the TouchTunes Dashboard on page 44 How do I change a location s name or contact information in the TouchTunes Dashboard You can edit the name or contact information for a location in the Operator Dashboard in case a restaurant or bar changes their name or ownership Registering this change in the Dashboard allows you to keep all of your location related information in a single tool For instructions on editing information about a location see Modifying Location Details in the TouchTunes Dashboard on page 46 Music Search and Management Related Questions 206 Can I see what songs are on a jukebox at any given time using the TouchTunes Dashboard You can see a list of the songs currently on any of your jukeboxes using the Operator Dashboard Besides keeping track of what songs are on your jukebox you can also use this list to identify and remove the least popular songs for a jukebox in order to free up space for other music For instructions on browsing the list of songs on a jukebox see Viewing Music on a Jukebox on page 84 How do I find and remove duplicate songs on a jukebox The Dashboard s Jukebox Content page is equipped with a simple tool that locates
37. also reset passwords for their sub users from the My Info gt Sub Users page by pressing the Reset Password button Touchlunes DECI ELES sae nc HOME HELP LOGOUT My Info Web account Preferences Alerts Sub Users Corporate Profile Web History Z User nojo_sub successfully reset password Dashboard Sub Users Create a Sub User Account This page allows you to manage your sub users A sub user is a Dashboard account for a single person with a unique username password and permissions set Using sub users it s very easy for you to create personal accounts for the person who manages your music without giving him access to financial reports Username Full name Email Phone Cell AParent Nick Nojo touchtunes com 589 458 4589 Edit Remove Reset Password lt BParent Nick trni touchtunes com 565 565 5689 Edit Remove Reset Password Export CS Excel XML PDF A An account administrator resetting a password for a sub user Once they have logged back on to Dashboard with their new password users can always change their passwords from the My Info gt Web Account page 29 Setting Up the Dashboard 30 Setting Up TouchTunes Dashboard Sub User Accounts This chapter explains how you set up and manage sub user accounts in the Dashboard to delegate jukebox management tasks to employees or location owners Contents OVEIVIEW tae acs Eut EEEE E eer cree dba be nerhenee e
38. appear on the jukebox play screen for easy reference 9 Optional Schedule when each credit rule is active on the jukebox using the controls in the Schedule area See Scheduling Background Music and Attract Modes for a Jukebox on page 136 To modify the credit rule for Gen 3 jukeboxes 1 In the TouchTunes Dashboard choose My Jukeboxes Settings The Music Settings page appears which is the default page for jukebox settings You use this page to select the jukebox that you want to configure 103 Managing Jukebox Income Using the TouchTunes Dashboard 2 If necessary select the jukebox whose credit rules you want to access from the Choose Another Jukebox list Touchlunes Dashboard woe wc HOME HELP LOGOUT My Jukeboxes Summary Diagnostics Settings Location UBB Updater Copy Print Gen3 Money Settings Help Music Menoe A gt gt AMOA 2007 EMI box 432BFC intemal TC intemal TC lt lt zl 3 Choose Money from the left side menu The Gen 3 Money Settings page appears You use the controls on this page to create and manage the credit rules for the jukebox as well as to configure its Play Next TuneCentral and promotional credit settings Gen 3 Money Settings Hep Music Choose another Jukebox gt gt Big Lou s Bar and Grille lt lt Morphing MONEY Money Service Credits Remaining T 0 credit s EQ View Schedule PROMO CREDITS Bookkeeping Hardware Enabled V Connection Remain
39. as log out of the TouchTunes Dashboard The following table explains the features associated with each item in this area Choose To Home Return to your Dashboard home page which lists all main and secondary menu items on a single page for easy reference Music Cart View the music that is currently in your Music Cart Help Display a brief summary of help features and resources for the TouchTunes Dashboard Logout Log out of the TouchTunes Dashboard Display Panel Use the display panel to perform the task associated with the TouchTunes Dashboard feature or function selected in the secondary menu bar In this guide the procedure that explains how to perform each task also explains the user interface that appears in the display panel of the Dashboard Unlike the menu bars the appearance of the display panel can change based on the Dashboard function you are using For example when you choose My Jukeboxes Settings the display Learning About the TouchTunes Dashboard panel divides into two sub panels the left sub panel shows all the types of jukebox settings you can modify while the right sub panel allows you to modify individual settings for a jukebox Gen3 Music Settings Hep Music Choose another device gt gt Testl 4072DA lt lt Morphing Music Money Overplay Enabled V Bookkeeping Random Mode Enabled 7 Hardware AVC Enabled V i Allow Explicit Content V Connection Auto Delete Enabled V Filt
40. determines what information the account can and cannot access For example you can assign your location owners accounts that only allows them to browse the music catalog and select music for their location To learn how to set up sub user accounts see Adding a Sub User Account to the TouchTunes Dashboard on page 32 How do I remove a sub user account from the TouchTunes Dashboard You should remove sub user accounts from the Operator Dashboard when they are no longer needed in order to maintain Dashboard security and protect yourself against abuse by former employees For instructions on removing a sub user account see Removing a Sub User Account from the TouchTunes Dashboard on page 37 205 Frequently Asked Questions About the Operator Dashboard Location Related Questions How do I set up my locations in the TouchTunes Dashboard You set up each location where one of your jukeboxes is installed in the Operator Dashboard to keep track of where they are and also to have more detailed breakdowns of costs and expenses on your TouchTunes invoices For more instructions on entering locations see Adding a Location to the TouchTunes Dashboard on page 40 How do I move a jukebox to a different location in the TouchTunes Dashboard Once you have set up your locations in the Operator Dashboard you move your jukeboxes to them This creates an association between the location and the jukebox in the Dashboard but does not
41. e Disable TuneCentral during certain time periods to restrict the songs available to a list of pre approved songs For example if your employees choose the music that is played in a location you can create a filter that restricts them to the list of pre approved songs chosen by the location owner TouchTunes jukeboxes support several different types of music filters The filter types available on your jukebox depend on whether it is a NextGen or Gen 3 unit While Gen 3 jukeboxes generally support more types of music filters any music filter that is available on the jukebox itself is also available through the TouchTunes Dashboard The following table explains the different types of music filters and shows on which jukebox generation they are available Filter Filter Type Description Availability Explicit Enables or disables explicit music from being selected or NextGen and Gen music filters played 3 jukeboxes Edited Enables disables edited music explicit music where the Gen 3 jukeboxes music filters offending text is removed or bleeped out from being selected or played only Allowed Shows hides a particular style or genre of music from NextGen and Gen Styles filters being selected or played 3 jukeboxes Name filters Shows hides a particular song album or artist from being selected or played NextGen and Gen 3 jukeboxes Exclusion filters Allows particular songs albums or art
42. event Set the day s of the week month or year that the filter set is active Optional For weekly filters set the duration in months over which the filter is active I Set Time Setting value at 6 30 PM x Select All Sun Mon Tue Wed Thu Fri r O MO M Sat D MMT Range from Janay z to December 7 Figure 34 Set Time area showing a music filter that is repeated on Monday Wednesday and Friday of each week 6 In the Specify Action s area select the filter from the Music Filters list that is to be active on the jukebox at the time and date specified in the previous step u Speciey Action s Music FILTERS Music Filters lo ExplicitEdited_filter 176 Scheduling a Music Filter Set on a Gen 3 Jukebox 7 Optional Click Add Scheduling Event Template and then repeat the previous two steps to either extend the time period for the filter set and or schedule other music filters for the jukebox Scheduling P Hel STEP 1 CHOOSE A RECURRENCE C Does not repeat Weekly C Monthly C Yearly STEP 2 SET TIME AND ACTION Set Time Setting value at 5 30 PM 7 Select All Sun Mon Tue Wed Thu Fri Sat E E M m Vv UM Em Range from January gt to December i Speciey Action s Music FILTERS Music Filters no_ExplicitE dited_filter Remove Scheduling Event Template i Set Time Setting value at 5 45 PM 7 Select All Sun Mon Tue Wed Thu Fri Sat E T M m z OF mM m Range from January
43. events 9 Optional Do any of the following 178 Scheduling a Music Filter Set on a Gen 3 Jukebox e Schedule another filter set event by clicking Add Scheduled Event and then repeating steps 4 to 8 e Modify an event for a filter set by clicking Edit in the time period for the event and then modifying the details for the filter set in the Scheduling window that appears Note that modifying one instance of a repeating filter set event changes all instances of this event For example if you move the starting time for one weekly filter set event from 5 PM to 5 15 PM all other events are also moved to 5 15 PM Delete a scheduled event for a filter set by clicking Remove in the time period for the event and then confirming the action Note that when you delete one instance of a repeating filter set event all instances of the events are deleted You cannot delete a single filter set event from a series of recurring events 10 Return to the Dashboard by clicking Close at the top of the Music Filters Scheduling View page The Music Filters page reappears to confirm that the jukebox schedule is updated 179 Managing Music Filters for a Jukebox in the TouchTunes Dashboard 180 Setting Up Communications Settings Using the TouchTunes Dashboard This chapter explains how to set the connection time when your TouchTunes jukebox communicates with the TouchTunes server through the TouchTunes Dashboard Contents OQVELVICOW iio is
44. example the Key Concepts section in the Music Filters chapter defines the different types of filters used throughout the TouchTunes Dashboard and explains guidelines for using them You should understand these key concepts before you set up a music filter through the Dashboard Detailed Directions This section provides complete information on all of the specific tasks you can perform in the TouchTunes Dashboard For example in the Music Filters chapter the Detailed Directions section describes how to create manage and schedule each type of music filter available in the Dashboard Documentation Conventions This guide uses the following documentation conventions Notation Usage Example Right click Click with the rightmost mouse Right click the image and choose Save button Picture As Italic A folder or file path Open C My Documents and Settings My Music Bold Specific areas of the user interface Choose My Jukeboxes in the as well as menu commands Navigation menu Vertical bar Separates menu commands Choose TouchTunes Contacts from the Navigation menu Contacting TouchTunes How can contact TouchTunes for information about and help with the Dashboard You can contact TouchTunes by Using the links on the Contacts page in the TouchTunes Dashboard Refer to the following section e Calling TouchTunes by phone See Contacting TouchTunes by Phone on page 5 Contacting TouchTunes Dire
45. help bubble Using this Guide and Finding Related Documentation This guide provides more in depth information and detailed procedures than the help bubbles on the Dashboard Using help bubbles in conjunction with this guide will allow you to get the most from the TouchTunes Dashboard e In addition to this guide you can refer to the Quickstart Guide or Installation and Setup Guide for your jukebox es These Guides are available from the TouchTunes Documentation page in the Dashboard Key Documentation Learning and Reference Features How can use this guide to learn about the TouchTunes Dashboard In addition to standard documentation features table of contents index cross references screenshots this guide is designed to make learning about and using the TouchTunes Introducing the TouchTunes Operator Dashboard Dashboard easy practical and efficient Each chapter in this guide has separate sections for conceptual information background information that you should know before doing a task and how to information the procedures or steps done to perform the task By placing each type of information in its own section it will be easier for you to know where to look for the information you need Chapters in this guide are divided into the following sections Key Concepts This section provides all the conceptual information you should understand to perform tasks described in the Detailed Directions section of the chapter For
46. left side menu Configuring Jukebox related Communications Settings The Connection Settings page appears You use the controls on this page to set the connection window when the jukebox communicates with the TouchTunes server Connection Settings for The Tawny Fish Saloon Help 222222 Music amp System Choose another Jukebox gt gt The Tawny Fish Saloon lt lt Background amp Attract Credits Next expected connection January 23 2007 4 00 AM Connection START CONNECTION AT Filters 320AM END CONNECTION AT 7 00 AM gt Accept Changes Figure 13 Connection Settings Page Before setting the connection window note the following For jukeboxes using a dial up Internet connection the longer the calling window the more songs the jukebox will be able to download which can have a greater impact on slower dial up connections The busiest time for the TouchTunes server is between 4 and 8 AM Eastern time If you can set the jukebox to call outside of this time period you may get better throughput If you are using a broadband connection while the jukebox may be continually connected to the Internet the calling window is still used to identify when songs are downloaded and software maintenance can occur Since the functionality of the jukebox could be interrupted during software maintenance the calling window should remain outside of the location s operating hours Note Software maintenance only occurs a f
47. list below then press the Order Songs button To add songs to this jukebox select any songs from the list below then press the Order Songs button o C T l I Remove the selected songs from the cart after a Send to Jukebox Stee Le successful operation fe z SelectAll Select None Order Songs Delete Songs Display 5 Yj songs per page nseeernan 3 Jukeboxes Select All Select None Remove From Cart al ae a Jukebox Tune z Location Capacity gt Orders Delete gt 7 gt Listing songs 1 5 of 22 sorted by Song Title ID Central mi Big Lou s Bar and 1897 103 o 333333 Page First Previous 1 2 3 4 5 Next Last Grile Song Song ID al O Theilawpy kish 2000 105 1 222222 Artist Album Year Saloon r 2112 53462601 WAREHOUSE 1750 6 Q 1114113 Rush 2772 3 Jukeboxes r 2112 53462706 a Rush Ali The World s A Stage Export CS Excel XML PDF r amp Farewell To Kings 53462801 Rush A Farewell To Kings Select All Select None Order Songs Delete Songs r A Passage To Bangkok 53462602 Rush 2772 Figure 28 Confirmation of transfer from Music Cart to jukebox Music transfers appear to occur instantly in the TouchTunes Dashboard While this is generally the case with broadband connected jukeboxes jukeboxes that connect through a dial up connection only receive their music the next time they connect to the TouchTunes server This may result in a lag of
48. lt 1 of catalog IV CHRISTIAN COUNTRY 1 of catalog I COUNTRY ROCK lt 1 of catalog M COUNTRY lt 1 of catalog Latin 42 of 42 allowed lt 1 of catalog Miscellaneous 45 of 45 allowed lt 1 of catalog Pop 10 of 10 allowed lt 1 of catalog R amp B Hip Hop 16 of 16 allowed lt 1 of catalog e Rock 32 of 32 allowed lt 1 of catalog Figure 21 Styles for the Country music genre 4 Do any of the following to customize the music styles and genres for the jukebox e To add a music genre to the jukebox enable the Select All None option for the genre To remove a music genre from the jukebox disable the Select All None option for the genre Determining the Music Styles Allowed on a Jukebox To remove a music style from the jukebox disable its option e To add a music style to the jukebox enable its option Only the music for styles or genres that are enabled are available for play on the jukebox ALLOWED STYLES 6 Genres Country 4 of 4 allowed 1 of catalog IT Select All Hone lt 1 of catalog I BLUEGRASS 1 of catalog I CHRISTIAN COUNTRY 1 of catalog M COUNTRY ROCK lt 1 of catalog M COUNTRY lt 1 of catalog Figure 22 Bluegrass music style disabled in the Country music genre 5 Once you have customized the music genres and styles for the jukebox click Save Changes at the bottom of the Music Filters page The Confirmation page appears You use this page to confirm the music filter settings befo
49. music filter are set You must save the explicit and edited music filter settings in order to apply it to the jukebox 3 Click Save Changes at the bottom of the Music Filters page 159 Managing Music Filters for a Jukebox in the TouchTunes Dashboard The Confirmation page appears You use this page to confirm the music filter settings as well as to save music filters to filter sets Touchlunes Dashboard mee Wn HOME HELP LOGOUT My Jukeboxes Summary Diagnostics Settings Location USB Updater B3 Copy Print Gen3 Music Filters Hep Music ee gt gt LZ Office Chrome 2D3086 internal TC internal TC lt lt 7 Morphing Money Choose a Fiter Set gt gt Default Filter lt lt v EQ Schedule this settin Bookkeeping nare Explicit Content Allow Explicit Content V Connection Edited Content Filters Allow Edited Content V Allowed Styles e 15 Genres Name Filters 0 Artist 0 Album 0 Song Configure Name Filters Exclusions Filters What s This 0 Artist 0 Album 0 Song Configure Exclusion Fitters Save Changes Reset Changes Figure 19 Confirmation page for Gen 3 jukeboxes Next determine if the music filter s are saved as the default settings for the jukebox or are saved as a filter set You save the explicit and or edited filters to a filter set if you want to be able to control when these settings are active on a jukebox For more information on filter sets and when to use them see
50. of several key components including its bill collector its coin collector and its system hardware You can use these diagnostic tests to identify components that are experiencing problems or have failed You can then take the appropriate action such as obtaining replacement parts and or scheduling a visit by a technician For instructions on how to monitor jukebox diagnostics see Viewing Gen 3 Jukebox Diagnostics on page 188 PlayPorTT Related Questions Where can I see all the settings for my PlayPorTTs that I can adjust remotely using the TouchTunes Dashboard The TouchTunes Dashboard has PlayPorTT settings pages for Games Money System Schedules and System Tools See Managing PlayporTT Settings on page 192 for more information How can I change the access rights for my location owners from the TouchTunes Dashboard The Operator Dashboard has a page dedicated to changing these access rights See Modifying System Tools settings on a PlayPorTT on page 198 211 Frequently Asked Questions About the Operator Dashboard 212 Can I change the price I charge for games using the TouchTunes Dashboard The money settings can quickly be modified from the Dashboard using the PlayPorTT Money Settings page See Modifying Money Settings on a PlayPorTT on page 194 Where can see how many free games are being played on a PlayPorTT If you want to see how many free games are being played on a PlayPorTT you can see Pl
51. opens You can use the Show a Different Hot List drop down menu to choose another compiled music list Music Portal gt Billboard Charts Billboard Hot Latin Tracks April 5 08 Show a different Hot List Select another Hot List or go Back to the Music Portal Select All Select None Add to Cart Rank Last Week 1 Gotas De Agua Dul Juanes Bilibo 5 3 Donde Estan Cot Enrique Iglesias Sobre Mis Pies 63052904 La Arrolladora Banda El Limon De Rene Camacho Si iboard Hoi Te Llore 90 Conjunto Primavera Estos Celos 63052906 Vicente Fernandez Sitib El Perdedor Aventur Ll m Oe Cl ee fa Me Ename 9 Juanes Cierra Lo 1 Figure 18 Billboard Hot Latin Tracks April5 08 3 Browse through the music list to find music for your jukebox es e Click plus sign to expand an album or artist in the list and show its associated music e Click minus sign to hide the music associated with an artist or album in the list 4 Once you have found the music you were looking for add it to the Music Cart so you can transfer it to your jukeboxes See Adding Music for Jukeboxes to the Music Cart on page 65 Identifying New Music Added to the TouchTunes Music Library How do use the TouchTunes Dashboard to find songs that were recently added to the TouchTunes library TouchTunes is always adding new songs and albums to its music library You can use the TouchTunes
52. over which the jukebox can run in the selected mode I Set Time Setting value at 5 00 PM 7 Select All Sun Mon Tue Wed Thu Fri Sat E O Vv M M M M O Range from January yy December gt Figure 25 Set Time area showing date s and time when the background music or attract mode can be run on jukebox 6 In the Specify Action s Background Music area configure the background music and or attract mode using the procedures in To set up the BGM mode for a Gen 3 jukebox on page 130 or To set up attract mode for a Gen 3 jukebox on page 135 I Set Time Setting value at 5 00 PM x Select All Sun Mon Tue Wed Thu Fri Sat O oM M M MM OD Range from January to December gt 1 Speciey Action s BackGrouno Music Enabled Vv Delay before Start 5 00 gt pe eS Delay bet een 19 00 gt AT Song List Type Background Song List Pop goes the world gt Figure 26 Specify Action area set to run the jukebox in background music mode every weekday from 5 PM 143 Configuring Music and Game Settings Using the TouchTunes Dashboard 7 Optional Click Add Scheduling Event Template and then repeat the previous two steps to either extend the time period for the jukebox mode and or schedule other modes for the jukebox i Set Time Setting value at 5 00 PM gt Select All Sun Mon Tue Wed Thu Fri Sat C E Vv Vv Vv Vw Mm DO Range from January gt to December gt i Specity Action
53. previous step until all of your music requests appear in the Requests area 7 Click Send to submit your request s The Dashboard confirms that your music request is sent to the TouchTunes music department You receive an e mail from TouchTunes indicating the status and result of your request 63 Locating Music and Sending it to Jukeboxes Using the Dashboard To check the status of your music requests 1 In the TouchTunes Dashboard choose My Music Music Requests Your Music Requests page appears showing all of your current and past music requests with their status Music Portal Music Cart Music Requests Playable Lists Top Songs Jukebox Content Pending History gt Print Your Music Requests This page presents your pending and completed Music Requests Click any completed request to see the music that was added if any following your request To request new music that you can t find in our catalog use this form or click the New Music Request button below New Music Request Date Added Request Status March 16 2008 Album Teenage Mutant Ninja Turtles The Original Motion Picture So Completed Artist Mo Thugs Family March 16 2008 Artist Completed Artist March 16 2008 Album The Simpson s Sing The Blues Completed Artist Eagles March 7 2008 Artist Kid Rock Completed Artist Artist Datarock February 20 2008 Artist Datarock Completed Artist February 7 2008 Artist Carrie Underwood Completed January 6 20
54. problems click here Last Connection Connection s Today C gt C A Location Jukehex Model Status Date amp Time connection Duration Hew Songs ID Mode ST OEE A Allegro 9 2008 E 1h 47m VWAREHOUS 3D71F4 al TC dbano WAREHOUSE 3D71F4 eat ae MEDT Broadband Ss 55s 1 WAREHOUSE 2BCB05 Allegro Broadband 1m 55s 0 i October 29 WAREHOUSE 3DDCEC Allegro w 2007 Broadband 6m51s o n ar internal TC eee 2 40 PM EDT Figure 14 Jukeboxes Route Report page 186 Viewing Jukebox Connectivity Status Use the following table to help you interpret this report Column Description Location The current location of the jukebox Jukebox ID The ID number of the jukebox Model The jukebox model and TuneCentral installation status Status The current overall status of the jukebox Green checkmark icons 7 in this column indicate healthy jukeboxes Otherwise an icon indicating the type of problem with the jukebox appears here Last Connection The date and time of the last connection between the Date and Time jukebox and the TouchTunes server Last Connection The connection mode used for the last connection Connection Mode between the jukebox and the TouchTunes server If your jukeboxes use a dial up connection the phone number of the Internet service provider appears here If your jukeboxes use a broadband connection a connectivity status icon appears here Green icons indicate no conne
55. s BackGrouno Music Enabled Vv Delay before Start 5 00 x ai eset P 0 00 A minute s PE Background Song List Pop goes the world Remove Scheduling Event Template I Set Time Setting value at 6 00 PM gt Select All Sun Mon Tue Wed Thu Fri Sat O D Vv Vv Vv vw TF Range from January gt to December gt il Speciey Action s BackGrouno Music Enabled f Song List Hin Figure 27 Scheduling window showing extension of background music mode You should be aware of the following when using the Scheduling window You can remove any additional scheduled event by clicking Remove Scheduled Event Template Because the Dashboard does not confirm this action be sure that you are removing the correct event before clicking this button Otherwise you must re create the event e There is no limit as to how many events can be set up in the Scheduling window A good rule of thumb is to set the schedule for one jukebox mode before scheduling the other mode on the same jukebox Otherwise you may become confused between schedules 144 Scheduling Background Music and Attract Modes for a Jukebox 8 Once you complete the schedule for the jukebox mode click Save Schedule in the Step 3 Accept or Discard Changes area STEP 3 ACCEPT OR DISCARD caus Save Schedule Cancel The Background Music Scheduling View window reappears confirming the jukebox mode events you scheduled close 7 The event ha
56. select songs for their jukebox At the same time you configure the account so the location owner cannot view your revenue information and or discover which of his competitors are also your clients Monitoring and Diagnostic Tools The TouchTunes Dashboard provides a suite of tools to help you keep your jukeboxes up and running These tools include e Identifying any major jukebox problems directly on the Dashboard home page that appears when you log in e Displaying a report showing the current status of all your jukeboxes including the last time they connected and the ISP used for dial up connections e Providing access jukebox settings so you can troubleshoot issues such as communications problems between a jukebox and the TouchTunes server For Gen 3 jukeboxes the TouchTunes Dashboard provides an even more comprehensive suite of troubleshooting tools With these jukeboxes you can view diagnostics in the Dashboard that show the status of key jukebox components at a glance You can also use the Dashboard to configure jukeboxes to send you email alerts if a major problem occurs such as a coin or bill acceptor malfunctioning Using these features allows you to identify and handle jukebox problems long before your location owners do For example assume you receive an email alert from a jukebox telling you that its coin acceptor is malfunctioning You immediately dispatch a technician to replace the acceptor The location owner later calls y
57. services leasing costs internet connection costs if applicable and sales tax You can also view other types of invoices and statements in the TouchTunes Dashboard which provide a subset of related billing and statistical information TouchTunes invoices are published in Adobe PDF format You use the Adobe Acrobat Reader to view these invoices you can download this free application from a link on the Help Bubble on the Invoices page In this chapter you will find answers to the following questions e How do view invoices from TouchTunes such as music services invoices using the TouchTunes Dashboard p 148 147 Viewing Your Invoices with the TouchTunes Dashboard Viewing TouchTunes Invoices How do view invoices from TouchTunes such as music services invoices using the TouchTunes Dashboard You can use the TouchTunes Dashboard to view monthly invoices for your TouchTunes jukeboxes To view TouchTunes invoices 1 In the TouchTunes Dashboard choose My Reports Invoices w Touc lunes Dashboard HOME MUSICCART HELP LOGOUT O songs My Reports Jukeboxes Revenues Locations Plays fe Print Invoices for 2008 2 Help To view an invoice click on the link for the corresponding month If invoices exist for the previous or next year clicking on the corresponding link will display the invoices for the specified year Enter an invoice number in the Yiew invoice field and cl
58. song title album name or artist You can search the TouchTunes music library for a song album or artist by supplying one or more words called keywords from its name Searching for music by keyword is the easiest way to find songs in the TouchTunes music library To search for music by keyword 1 In the TouchTunes Dashboard go to the Music Portal page 2 In the Quick Search area type in your keyword to search for a song album or artist and choose the type of search to be run based on your keyword such as a song title aloum artist Searching for Music using Keywords or ID My Music Music Portal Music Cart Music Requests Playable Lists Top Songs Jukebox Content Pending History amp Print S L in Quick Search y vie S All Rock Country Latin R amp B Hip Hop Rap Pop RINICLGS POP ROCK REG MEX TROPICAL URBANA All Artists Albums Songs ID winner Add Song Add Song Add Song Hit Lists Top 10 g Rock This Last rs Week Week DISTURBED 1 Inside The Fire H STENEN cunti WEBBIE MARCO ANTONIO SOLIS Maer dal Sa Miss You Feat Letoya Te Voy A Esperar WEEZER ae Luckett EDITED 2 24 np RaCAnd Beane Figure 7 Music Portal page The Search for Music page appears with your results Music Portal gt Search for Music Help To search for music by song album or artist simply enter your search term s in the box below and press on the Search button This will search our
59. test juke 3BD30D 276 0 E 0 100 0 0 0 0 DAVE KELLY S DEMO 38CE40 0 0 4 0 100 0 0 0 0 Demo 20051209 342F93 464 0 0 0 82 18 0 82 0 Figure 35 Plays page Use the following table to interpret this report Column Description Location The name of the location for the jukebox JukeboxID The ID number of the jukebox BGM Number of plays when jukebox is running in background music mode Attract Number of plays when jukebox is running in attract mode Promo Number of promotional plays used on the jukebox Game Number of free plays won from the games on the jukebox Free play Ratio of free plays including promotional TuneCentral and other free ratio plays to total plays as a percentage Normal Number of normal paid plays on the jukebox Reviewing Jukebox Revenue Column Description Play Next Number of times Play Next was used TuneCentral Number of plays from TuneCentral Linked Number of plays from other systems linked to the jukebox such as a Games Merit or JVL countertop system Tip You can re order the play information in the report by clicking a column heading The arrow icon beside the column name shows whether the information is sorted in ascending or descending order Optional Choose the week for which you want to view play related statistics and then choose Show Plays Details for the week starting on Monday November 27 2006 v Show Tip The weeks in th
60. the Dashboard to find the song in the TouchTunes music catalog and transfer it to each of their jukeboxes By using the Dashboard you saved yourself the time to order the song for each location and the bar owners got a popular and profitable song quickly added to their jukeboxes Centralized Music Storage and Transfer The Music Cart is a storage area only accessible through the TouchTunes Dashboard that provides a single location where you can keep all the music to be sent to your jukeboxes You can use the Music Cart to transfer selected music to a single jukebox or to all the jukeboxes you manage You can also save music in the Music Cart between Dashboard sessions in case you are interrupted while selecting or transferring music when you return to the Dashboard all of your music reappears in the Cart This feature allows you to consolidate and handle all music requests from all your location owners at once rather than on a piecemeal basis Using the Music Cart provides flexibility and saves you time when managing music for your jukeboxes because you can use it to transfer music to multiple jukeboxes simultaneously For example assume that several location owners ask you to add an increasingly popular song to each of their jukeboxes Instead of transferring the same song to each location during your next onsite visit you use the Dashboard to send it to all your jukeboxes from the Music Cart at once By using the Music Cart you not only subst
61. to ask a question or get help and also allows TouchTunes staff to respond more quickly to your question problem or request 24 7 Availability TouchTunes provides all of the hardware software and IT resources needed to keep the Dashboard running virtually 24 hours a day 7 days a week Having the TouchTunes Dashboard available all the time means that you can manage jukeboxes when you find it convenient rather than when you can cram in another onsite visit into your schedule Navigating the TouchTunes Dashboard What are the different areas in the TouchTunes Dashboard How do I navigate around the Dashboard The TouchTunes Dashboard is divided into four main areas as shown by the following diagram ww Touchlunes BERTEL HOME MUSCPART I HELP teen a W 0 songs My Jukeboxes 2 Summary Diagnostics Settings Location C fel Print Music Filters gt Confirmation Hep Music amp System EXPLICIT CONTENT 1 of catalog O d Background amp Attract Allowed predits FILTERED MUSIC Connection De Filters 1 Styles 2 artists 0 Albums 0 Songs Apply Changes Back Figure 3 a Quick Link area b Main Menu bar c Secondary Menu bar d Display panel The following sections explain the contents and functions of each Ul component Learning About the TouchTunes Dashboard 12 Main Menu Bar Use the main menu bar to access the major TouchTunes Dashboard functions The following list provides a brief overview of each major Dashb
62. to be used in card games 193 Monitoring and Managing PlayPorTTs Using the TouchTunes Dashboard e Show Trivia Answers Check this option to show the answers to trivia questions that are answered incorrectly e High Score Free Games Check this option to give free games to patrons who break existing high scores on games e Fan Card Decks 10 seconds Check this option to display the full deck to patrons before a game starts Allow Buy In Check this option to allow a game to be continued if the game supports it Games pricing e Change All Set the pricing in credits for all your games simultaneously You can set them to 1 2 3 or 4 credits If you set them all to disabled the games will not be playable Note that you can also set the pricing for each game individually Modifying Money Settings on a PlayPorTT How do I modify the Money settings for my PlayPorTT handhelds using the TouchTunes Dashboard The Money page enables you to set and modify money settings for your PlayPorTTs This includes which increments it will accept with credit card purchases and which Credit Rules Set is active To set the price for games individually use the Game settings page To set up the money settings for a PlayPorTT 1 In the TouchTunes Dashboard choose My Jukeboxes Settings 2 Select a PlayPorTT to manage from the drop down list You can identify a PlayPorTT tower from the Choose another device drop down menu by its PP pr
63. to limit the jukebox to choosing among the bottom 50 to 500 songs when running in this mode Background Music EQ Schedule this setting Enabled V Delay before Start Om 00s T mnuets Delay between Songs Om 00s pil minute s Insert a Delay After 1 gt songs Randomize BGM 7 Song List Type Song Accept Changes Figure 11 Background music mode set to play the top 50 songs 6 Click Accept Changes 7 Optional Schedule when the BGM mode is active on the jukebox See Scheduling Background Music and Attract Modes for a Jukebox on page 136 To set up the BGM mode for a Gen 3 jukebox 1 In the TouchTunes Dashboard choose My Jukeboxes Settings The Gen 3 Music Settings page appears w HOME MUSICCART HELP LOGOUT vv O songs My Jukeboxes Summary Diagnostics Settings Location iy conv Gh eit Gen 3 Music Settings 7 Hep Music Choose another Jukebox gt Big Lou s Bar and Grille lt lt Morphing MUSIC Money Overplay Enabled V Bookkeeping Random Mode Enabled V AVC Enabled Iv Hardware M Connection SONG LENGTH LIMIT Enabled V Maximum Length 3 00 minute s BACKGROUND MUSIC EQ schedule this setting Enabled Delay before start 10 00 gt minute s Delay between Songs 0 00 minute s Song List Type Background Song List 80 s Strikes back Filters Accept Changes Figure 12 Music Settings page for a Gen 3 jukebox 130 Background M
64. up to 24 hours from the time you initiate the music transfer to the time when the music is downloaded from the TouchTunes server to the jukebox If you have a fast Internet connection to the Dashboard you may choose to transfer the pending update to a USB device then physically connect the device to the jukeboxes on your route Note The number of songs that can be downloaded per night to a jukebox connecting to the TouchTunes server over a dial up network connection may be limited Using a USB device is an excellent to transfer more songs to these jukeboxes Transferring Pending Music and Software to a USB Device What is the USB Content Updater How do use the USB Content Updater to update my jukeboxes The USB Content Updater is an online tool that enables you to download software and music updates from the TouchTunes Operator Dashboard to a USB device You can then bring this 70 Transferring Pending Music and Software to a USB Device device with you to locations and transfer its contents directly to a Gen 3 jukebox through its USB port The Updater is capable of creating updates for multiple jukeboxes on a single USB device If a USB device contains updates for more than one jukebox the USB Content Updater automatically identifies which jukebox the device has been plugged into and updates that jukebox accordingly Doing so may render a jukebox hard drive unusable and require it to be reformatted by Caution It is importa
65. waco HOME HELP LOGOUT My Jukeboxes Summary Diagnostics Settings Location USB Updater E Print Gen3 Music Filters gt Confirmation Heb Music n 2 Explicit Content 7 of catalog Edited Content 6 of catalog Morphing Allowed Allowed Money Filtered Music Bookkeeping F 1 Genres Hardware 0 Styles A 0 Artist Connection tte 0 Albums Filters 0 Songs Save as Default Filter Save for Scheduling Save as default Filter This action will apply this Filter to this Jukebox 2D3086 or go Back to Music Filters page Confirmation page for Gen 3 jukeboxes Next determine if the music filter is saved as the default settings for the jukebox or are saved as a filter set You save the allowed styles music filter to a filter set if you want to be able to control when these settings are active on a jukebox For more information on filter sets and when to use them see Scheduling a Music Filter Set on a Gen 3 Jukebox on page 173 Do one of the following to determine if the allowed styles filter becomes the default for a jukebox or is saved to a music filter set e To update the default jukebox settings with the music filter settings ensure that Save As Default Filter is selected and then continue to step 7 e To update an existing filter set with the music filter settings choose Save For Scheduling and then go to step 8 To create a new filter set from the music filter settings choose Save For Scheduling and then go to step
66. when a jukebox will contact the TouchTunes server to download new music and or settings See Setting Up Communications Settings Using the TouchTunes Dashboard on page 181 11 View the current status of your jukeboxes set up email alerts to let you know of emergencies and monitor diagnostics showing the health of each jukebox See Monitoring Jukeboxes Using the TouchTunes Dashboard on page 185 Learning About the TouchTunes Dashboard 16 Setting Up the Dashboard This chapter explains how to get an account for the Dashboard log on and customize the Dashboard according to your preferences Contents OVCIVIOW sedis Oe chased aes Cheat ih vo dnd RARE Skee Ue daa FEHR eRe O 17 Key Dashboard Concepts s xinwsvideeiaonviarisgdesaueeiwmunnaadss tanaband 18 Obtaining a Dashboard User Account 6 ccc ence ccc c nce cn ence ene enes 19 Log On to the TouchTunes Dashboard ccc cece cece cece een ence enes 21 Customize Your Dashboard User Account 0 cece cece ence eee eeneenes 24 Set Dashboard Preferences fad ivy yieue ae unsdhee eR eia sua eek Ge eS 26 Resetting Dashboard Passwords 0 cccn cece ne nn ene ne ence en eneenenes 29 Overview The TouchTunes Dashboard is a free service but you must have a user account to use it The Dashboard uses this account to identify you and load relevant information such as your jukeboxes and locations Getting a Dashboard user account is free Your user account also a
67. you in the loop with the happenings of the music industry The Upcoming New Releases area alerts you to upcoming release dates for music that will be soon be available for your jukeboxes Hit Lists Top 10 BIG Buzz Depeche Mode Wrong FE Groundbreaking chart topping legends Depeche DISTURBED 4 6 5 f Mode proudly present their brand new Inside The Fire ea single Wrong Still dark still electric still edgy Featuring retro futuristic arrangements conjured up with vintage WEEZER gt 3 2 24 gear this is their most dazzling and Pork And Beans diverse album in decades Enjoy this week s pick and sample the makings of 3 DOORS DOWN ga timeless classic from the eagerly 3 1 it s Not My Time pis anticipated album Sounds Of The Universe SEETHER 4 2 es Rise Above This EDITED re Upcoming New Releases THEORY OF A DEADMAN So Happy EDITED A Artist Release Date So Se RON BROWZ Mar 17 2009 Add AllNew Add AII S Jumping Out Da Country Window STATIC X Mar 17 2009 Latin Cult Of Static R amp B Hip Hop PET SHOP BOYS Mar 24 2009 Rap cf RAY J Mar 24 2009 Top40 For The Love Of E Figure 13 The Hit Lists Top 10 BIG Buzz and Upcoming New Releases areas of the Music Portal keep you informed Searching for Music by Song or Album ID Number Can I find music in the TouchTunes library by song or album ID using the TouchTunes Dashboard You can use the TouchTunes D
68. your inside sales representative at 847 419 3300 for complete details _ o La G 8 Jukeboxes have an unstable link to TouchTunes communication servers not connected within the last S See My Reports Jukeboxes for detaily MY MUSIC Looking for all of the best music We ll make choosing easier Whether it s hot new songs with Sylvie s Picks or the top songs on the charts with Hit Lists we have it all Or What s New use search to find the music you want fast Click here to go to the music section TouchTunes at ASI Show The Ultimate In Bar Entertainment Experience March 20 2009 Click for more info Dashboard Maintenance Wed March 22nd 2009 March 19 2009 We will be performing some hardware Majestad De La upgrade on our database server on sunday Randy Houser Sierra march 22nd between 1pm and 4pm E S T Anything Goes Si Te Pudiera Mentir This will cause the following services to be unavailable during that 3 hours period Dashboard Not available at all for the entire duration of the operation The following GEN2 GEN3 jukeboxes functionalities will not be available 23 Setting Up the Dashboard View more details a MY REPORTS i More info What s New In NextGen v2 8 Jukeboxes Route Report A summary of your jukeboxes route status and latest activity TouchTunes is proud to announce the rollout Revenues Watch your revenue grow print detailed reports of NextGen v2 8 soft
69. 0 0 179 00 1 UNIT1 2 0 0 0 223 00 2 UNIT1 1 0 216 00 1 NIT 1 2 0 0 124 30 2 UNIT2 5 0 0 0 116 60 5 UNIT2 2 0 0 0 195 50 2 UNIT2 8 0 0 138 38 8 Total 41 0 0 0 41 Figure 22 The By Hand Helds report for a single PlayporTT tower Monitoring PlayPorTT Gaming Statistics Use the following table to help you interpret the gaming By HandHelds Column Description Device ID The Unit number of the PlayporTT handheld Free Game The number of free games played on a specific handheld Paid Game The number of paid games played on a specific handheld Buyin Rounds The number of times a game was joined while in progress on a specific handheld Buyin Credits The number of credits bought in order to join an in progress game Average Game Duration The length of the average game on a specific handheld in seconds Total Game The total number of games played on a specific handheld The By Games page tracks the gaming statistics for your PlayporTTs connected to the tower for each game By Games Games Free Game Paid Game Buyin Rounds Buyin Credits Avg Game duration Total Game 179 00 1 Mahjongg Pairs 1 0 0 Mahki 7 0 0 0 120 86 Pairs 28 0 0 128 32 28 Sudoku 9x9 2 0 0 0 223 00 2 Treasure Links 3 0 0 0 202 33 Total 41 0 0 0 41 Figure 23 The By Games report for a single PlayporTT tower Use the following table to help you interpret the statistics By Game Column Desc
70. 08 Song Bankhead by T on the King album Completed Figure 22 Your Music Requests page The status column shows the current state of your music requests e New requests have not been reviewed by the TouchTunes music department e Pending requests are being reviewed by the TouchTunes music department e Completed requests have been reviewed by the TouchTunes music department You can check on any completed request to see if the requested music was added to the TouchTunes music library 2 Optional Click a completed request in the list to view its results 64 Adding Music for Jukeboxes to the Music Cart A page appears showing the result of your music request If music you requested was added to the TouchTunes music library it appears in the Music Added area so you can transfer it to your jukeboxes Figure 23 Your Music Requests P Hell YOU REQUESTED ALBUM WORLD CONTAINER BY THE TRAGICALLY HIP ARTIST DRAGON ASH ic Request has been completed on January 10 2007 Th Comment Merci Music Added Select All Select None Add to Cart 1 Album found a Copperhead R Steve Earle 3s r 1 Album found Export CSV Excel XML PDF Select All Select None Add to Cart 3 Optional Export the search results from music request to any of the file formats listed at the bottom of the Music Added area 4 Add the requested music to the Music Cart so you can transfer it to your jukeboxes S
71. 0ccccee ce ceeeeeneees 3 Key Documentation Learning and Reference Features c ceeeeeeeees 3 Documentation Conventions J occwrernree seas taray asddpurnaddeeeaareehennes 4 Contacting TouchTunes ic ceciseccccaciavansnsecdiacssseverssadededecaeences 4 Overview The TouchTunes Dashboard is a Web based application for managing and monitoring your jukeboxes over the Internet You can use the Dashboard to do the following e Search for transfer and manage music on your jukeboxes Introducing the TouchTunes Operator Dashboard e View reports showing the current status of your jukeboxes the revenue your jukeboxes have generated including how much is awaiting collection and the most popular songs for each jukebox e Control what music is available on a jukebox through music filters e Configure a jukebox s music credit and hardware settings e View diagnostics showing the health of your jukeboxes e Set alerts so that a jukebox automatically notifies you in case your attention is required Using the Dashboard saves you time and money since you can perform most jukebox management tasks remotely on your computer instead of physically travelling to the jukebox This frees your time to focus on adding locations and growing your business rather than on having to spend unnecessary time managing your jukeboxes on location In this chapter you will be able to answer the following questions e What Web browser can use for the T
72. 72 Transferring Pending Music and Software to a USB Device 6 On the right side of the page click Download Content Updates a W TaT Diagnostics Promotions Location USB Updater Print 1 3 jukeboxes to update TouchTunes USB Content Updater Select All Select None Download Content Updates 4 jukeboxes User Downloads Top Jukebox ID Orders mR from NextGen Software e Morph Songs 268881 5 0 54 NIA Update to 3 6 0 54 Available Figure 31 Initiating the USB Content Updater The TouchTunes USB Content Updater will load TouchTunes USB Content Updater Step 1 select wanted updates v Include music amp catalog 7 Include NextGen Top Songs Figure 32 The USB Content Updater Note The USB Content Updater is a Java applet that requires a minimum version of Java 1 6 to be installed on your computer If the USB Content Updater fails to load ensure you have the most recent version of Java installed on your computer and that your browser supports it 7 Inthe Step 1 area check any of the following options to add them to the update package 73 Locating Music and Sending it to Jukeboxes Using the Dashboard 74 Include software update will include the latest TouchTunes jukebox software in the update package e Include pending music will include songs you have ordered from the Operator Dashboard Include Nextgen Top Songs will add the most popular NextGen Gen 2 songs from the j
73. 8 No One 69717304 R amp B Hip Hop L Alicia K As i Am 2007 R amp B Urban February 17 2008 30 0 63 March 29 2008 Here Without You 66165206 Rock O 3 Doors Down Away From The Sun 2002 r March 20 2008 7 0 45 April 2 2008 Pan dta A naic etn aaas Figure 8 Jukebox Content page 84 Finding Duplicate Songs on Jukebox The Search Results area shows the songs currently loaded on the selected jukebox called the content list as well as any songs that are scheduled for download to the jukebox Use the following table to interpret the information displayed for each song in this area Column Description Song Name of song Song ID ID number for song Artist Artist name Album Album name Year Year that song was released Genre Style Music genre style of song Received Date that song was downloaded to the jukebox Plays Number of plays for the song Popularity Number of plays per day for the song based on the length of time the song has been on the jukebox Last Played Date and time when the song was last played If necessary select the jukebox whose songs you want to view from the Choose Another Jukebox list Finding Duplicate Songs on Jukebox How do find and remove duplicate songs on a jukebox Duplicate songs can accumulate on a jukebox over time The Dashboard has a tool that helps you find and remove duplicate songs to free up space for more music To find duplicate son
74. 9 Scheduling TuneCentral for a NextGen Jukebox 7 To make the allowed styles music filter settings the default for the jukebox click Save As Default Filter SAVE AS DEFAULT FILTER SAVE FOR SCHEDULING Save as default Filter This action will apply this Filter to this Jukebox The Music Filters page reappears to confirm that the allowed styles filter is changed 8 To update an existing filter set with the new music filter settings choose the filter set you want to update from the list that appears and then click Save As An Existing Filter Set SAVE AS DEFAU TER SAVE FOR SCHEDULING Save as an existing Filter Set this Filter as no_classical_filter or Save as this Filter as a new Filter named The Music Filters page reappears to confirm the change to the filter set To schedule when a filter set is active Scheduling a Music Filter Set on a Gen 3 Jukebox on page 173 9 To create a filter set from the music filter settings enter the name for the new filter set in the field indicated and then click Save as SAVE AS DEFA TER SAVH FOR SCHEDULING Save as an existing Filter Set this Filter as no_classical_filter or Saveas this Filter as a new Filter named EditedOK_Filter The Music Filters page reappears to confirm that a new filter set is created from the music filter settings To schedule when a filter set is active see Scheduling a Music Filter Set ona Gen 3 Jukebox on page 173 Sched
75. 9 Installing Song Id 92517706 14 06 30 Installing Song Id 92560501 14 06 31 Installing Song Id 92560502 14 06 31 Installing Song Id 92560503 14 06 32 Installing Song Id 92560505 14 06 32 Installing Song Id 92613107 14 06 33 Installing Song Id 92678607 14 06 34 Installing Song Id 96124016 Title Jukebox USB updater Please select your Item s and press Install Software Will auto reboot a Update from 3 3 6 7 to 3 6 1 7 Title Title Title Title Title Title Title aana me Got Loaded La Bamba Come On Let s Go Ooh My Head Framed Georgia Slop Reva s House Beautiful Maria Of My Soul 14 06 35 Successfully installed 1 of 1 itern s 14 06 46 USB Device removed Version 2 00 Mounted Part 1 Serial 07760C954C43 Product Memorex TD Classic 003B 09 08 09 14 07 03 USB Device inserted Version 2 00 Mounted Part 1 Serial 07760C954C43 Product Memorex TD Classic 003B Figure 38 A jukebox s USB Updater page 3 Touching the screen select whether to update the jukebox s music its software or both 4 Touch Install to begin the music and or software update Caution It is important never to interrupt an in progress jukebox software upgrade Doing so may render a jukebox hard drive unusable and require it to be reformatted by TouchTunes The update time will vary depending on the number of songs to transfer to your jukebox and whether or not you are upgrading the jukeb
76. A 0 PlayPorTT QA7AEA8 WAREHOUSE AB27A5 Zero8 Quartier Latin Heb Games This section allows youB53BA7 WAREHOUSE es on this PlayPorTT When you re done clic B596F0 WAREHOUSE Money To view settings for anj B59B50 WAREHOUSE has t corner of this page System Schedules System Tools Games Options Reset to Defaults Card Game Graphics Tiles gt Allow Wild Cards V Show Trivia Answers High Score Free Games V jj Fan Card Decks 10 seconds V Figure 15 Selecting a PlayPorTT from the drop down list of devices To set up Game settings on a PlayporTT see How do I modify the Game settings for my PlayPorTT handhelds using the TouchTunes Dashboard on page 193 e To set up Money settings on a PlayporTT see How do I modify the Money settings for my PlayPorTT handhelds using the TouchTunes Dashboard on page 194 e To set up System Schedule settings on a PlayporTT see How do I modify the System Schedule settings for my PlayPorTT handhelds using the TouchTunes Dashboard on page 196 To set up System Tools settings on a PlayporTT see How do I modify the System Tools settings for my PlayPorTT handhelds using the TouchTunes Dashboard on page 198 Modifying Game Settings on a PlayPorTT Modifying Game Settings on a PlayPorTT How do modify the Game settings for my PlayPorTT handhelds using the TouchTunes Dashboard The Games page enables you to control game settings on your PlayPorTTs
77. AM Back Select All Select None Add to Cart Listing all 139 songs found sorted by Rank Song Song ID Rank lays Last Playe z ink Play a ayed Artist Album Year v Beverly Hills Weezer Make r M 2 2 V 3 2 Figure 11 Adding Top Songs to the Cart 6 The selected songs in the list are transferred to the Music Cart You can now transfer these songs to other jukeboxes see Downloading Music from the Music Cart to a Jukebox on page 67 7 Optional Export the list of songs for the jukebox from the TouchTunes Dashboard to any of the file formats listed at the bottom of the Search Results area Removing Music from a Single Jukebox How do I delete songs on a jukebox using the TouchTunes Dashboard You can use the TouchTunes Dashboard to delete songs from a jukebox You remove songs from a jukebox either when they are not played anymore and or when you need to free space for new songs Tip You can identify the least popular songs on a jukebox by using the Popularity column on the Jukebox Content page See Viewing Music on a Jukebox on page 84 The following procedure explains how you remove songs from a single jukebox You can also use the TouchTunes Dashboard to remove songs from multiple jukeboxes see Removing Music from Multiple Jukeboxes on page 91 To remove music from a jukebox 1 View the content list for a jukebox See Viewing Music on a Jukebox on page 84
78. Award Winners 36 songs O 2007 Country Music Awards Winners 2007 Country Music Awards Winners 27 songs Country Figure 16 Result set for song IDs entered in Search by ID area Note the following about ID searches and their search results All songs or albums in the Search Results area are automatically selected so you can add them to the Music Cart You can deselect any songs in this area to stop it from being added to the Music Cart and downloaded to a jukebox For example you may deselect a song from 57 Locating Music and Sending it to Jukeboxes Using the Dashboard the Search Results area if a location inadvertently requested an explicit version of a song rather than the edited version Songs or albums in the Search Results area are sorted in ascending order by their ID number You cannot reorder this list The ID numbers for songs in the result set also remain visible in the field above the Search Results area in case you want to add to your search 5 Optional Check that the songs or albums in the Search Results area match the titles you expected to find By double checking the search results against your list of music you can identify any music that was either included with the search results or removed entirely from the search because of an incorrect song or album ID 6 Optional Export the search results from the TouchTunes Dashboard to any of the following file formats listed at the bottom of the Search Resul
79. Cotesia PRESS EEEE Wb oo oa SERRE EN Uae oped duu eae eeee bee s 181 Configuring Jukebox related Communications Settings 0 ceeeees 182 Overview You can use the TouchTunes Dashboard to establish the connection period when your jukebox will communicate with the TouchTunes server The connection period is used to accomplish different tasks depending on the type of connection established between the jukebox and the TouchTunes server On jukeboxes using dial up Internet access the connection period is when the jukebox calls the TouchTunes server for all communication related needs such as downloading new songs receiving configuration changes made via the TouchTunes Dashboard reporting revenue or periodically downloading software upgrades On jukeboxes using broadband internet access the connection period is when the jukebox reports its daily income and plays as well as downloads and installs any available jukebox software updates However because the jukebox is continually connected to the TouchTunes server many other communication related tasks such as settings changes done through the Dashboard are immediate 181 Setting Up Communications Settings Using the TouchTunes Dashboard In this chapter you will find answers to the following questions e What communications related settings for a jukebox are available through the TouchTunes Dashboard How do modify the time period when a jukebox calls the TouchTunes serve
80. IGYPOITT 0 cece cece een e een e ene enes 193 Modifying Money Settings on a PlayPorTT 0 ccc cece een e een e ene enes 194 Modifying System Schedule settings on a PIAYPOITT 00 cece eee e eens 196 Modifying System Tools settings on a PlayPOIrTT 0cceeeeceeeeeneees 198 Monitoring PlayPorTT Gaming Statistics 0 0 cc cee cece ene c ee neenenes 199 Overview Like jukeboxes PlayporTTS can be managed and monitored directly from the TouchTunes Dashboard When communicating with a PlayPorTT using the TouchTunes Dashboard the communications are sent to the PlayPorTT tower and then communicated to each PlayPorTT connected to it This means the settings that can be modified from the Dashboard will affect each PlayPorTT connected to the tower However although the handhelds connected to a tower will share the same settings it is possible to examine money and gaming statistics for a specific handheld 191 Monitoring and Managing PlayPorTTs Using the TouchTunes Dashboard Managing PlayporTT Settings 192 Where can adjust my PlayporTT settings on the TouchTunes Dashboard The My Jukeboxes Settings page is also used to modify settings on your PlayporTT gaming devices You can identify a PlayPorTT tower from the Choose another device drop down menu by its PP prefix Touchlunes Dashboard A HOME HELP LOGOUT My Jukeboxes Summary Diagnostics Settings Location USB Updater WAREHOU
81. IN PARK Shadow Of The Day EXPLICIT PARAMORE Crushcrushcrush xl vv PITBULL MICHAEL JACKSON JERRY RIVERA Country Go Girl Feat Trina amp Beat it VVith Fergie Vira Yira Toung Bo EDITED Latin R amp B Hip Hop Rap We llle Eele TEEN 1 2 3 4 AVENGED SEVENFOLD 5 5 6 Special Features BIG Buzz PAULA ABDUL is back on Billeoa Billboard the leader in music popularity charts now brings its a track with her first single in 13 charts directly to your TouchTunes jukeboxes Updated weekly years Now you be the judge our 13 virtual billboard albums contain the most popular songs in various Download Dance like there s no genres that are sure to be a hit Keep your patrons playing and choosing the tomorrow now hottest tunes straight from the industry s most reliable music sources Billboard amp TouchTunes Select a Billboard xl Upcoming New Releases Release 4 Date Hot Lists NEVER SAY TOLD YOU so Apr 27 2008 2008 New Albums 2008 album releases in the catalog THE ALMOST ra oe AIE SOUTHERN WEATHER tates apr ae Catalog All the current back catalog and classic songs AMAZING BECAUSE IT IS p THE ALMOST Apr 27 2008 New Since Last Catalog Latest songs available on our jukeboxes since the last SOUTHERN WEA THER catalog release Tae AAN Pind tha mant nlaund annua an tha Tanah Tinna nahin Figure 17 The Music Portal s many compiled song lists indicated in
82. LBOARD POOLS PLAYABLE LISTS SURVEYS Ube evens sts fonture isnot There are no Surveys on this jukebox supported TUNECENTRAL SCHEDULE Add a new TuneCentral schedule Week days from 1h00 PM to 12h00 4M dur 11h mon Weekends from 12h00 AM to 3h00 AM dur 15h Figure 30 Advanced Features amp Schedules page showing new TuneCentral scheduled event To remove an existing event from the TuneCentral schedule 1 In the TouchTunes Dashboard choose Advanced Schedules 171 Managing Music Filters for a Jukebox in the TouchTunes Dashboard The Advanced Features amp Schedules page appears The TuneCentral Schedule area on this page shows the current schedule for TuneCentral on the jukebox A ww Touchlunes Dashboard HOME MUSIC CART HELP LOGOUT 0 songs Advanced Playable Lists Summary F Copy fal Print Advanced Features amp Schedules testgb 18D47D Hep Choose another Jukebox gt gt testgh lt lt z SOUNDBITE POOLS BILLBOARD POOLS PLAYABLE LISTS SURVEYS supported TUNECENTRAL SCHEDULE Add a new TuneCentral schedule Week days from 1h00 PM to 12h00 AM dur 11h ahala Weekends from 12h00 AM to 3h00 AM dur 15h Figure 31 Advanced Features and Schedules page for NextGen jukeboxes 2 If necessary select the jukebox for which you want to schedule TuneCentral availability from the Choose Another Jukebox list The TuneCentral Schedule area shows current scheduled
83. Location in the TouchTunes Dashboard 0 0c cece eee e eee eee e eee eeneen eens 44 Modifying Location Details in the TouchTunes Dashboard 0 cece eee e cece eee nee eee e nee n ene eeees 46 Modifying the Public and Private Details in the TouchTunes Dashboard e cece eee e teen cnet eens 47 Locating Music and Sending it to Jukeboxes Using the Dashboard 49 Overview Searching for Music using Keywords 0c cece cee cece nec e ene nee een e been teen ene ene eeeneeeeeees 50 Staying Informed nass toriari hes des ote Wad Poo ee Mea aa aaah has Ged tobe san aNd E E a Caan PavPa heres dee 54 Searching for Music by Song or Album ID Number 6 cee cee c ence eee cnet eee tee ne ene en ene eeeenes 55 Adding Songs from Compiled Lists se miise recorrien MRO Mae GAe EE dle cee ced dveena AEAEE 58 Identifying New Music Added to the TouchTunes Music Library 0 cece eee cence cence tence ences 61 Requesting Music from TOUCHTUNES 0 cece cee cee nee eee teen nee e erence teen eee e nee e nee ees 63 Adding Music for Jukeboxes to the Music Cart 20 0 0 cece cece cence eee nee n eee e tenet ene e nee eneean tees 65 Downloading Music from the Music Cart to a Jukebox 0 cece centre ene eee e nent ten een nent es 67 Transferring Pending Music and Software to a USB Device 0 cece cece eet n eee ene een eee e tenn eeaes 70 Updating a Jukebox on Location with the USB Content Updater
84. M 5 00 PM 6 00 PM 7 00 PM 8 00 PM 9 00 PM 10 00 PM 11 00 PM Select date Add Scheduling Event Figure 24 Background Music Scheduling View window 3 Do one of the following to set the schedule for the background music or attract modes e Click Add Scheduling Event e Click any future time slot in the schedule below the red line that is open 141 Configuring Music and Game Settings Using the TouchTunes Dashboard The Scheduling window appears You use this window to create or modify a jukebox mode event for the jukebox schedule that controls when the background music or attract modes are active close Scheduling STEP 1 CHOOSE A RECURRENCE Does not repeat C weekly C Monthly Yearly STEP 2 SET TIME AND ACTION i Set Time 01 15 2007 E 12 00 AM z Setting value on 2 Help i Speciry Action s BackGrouno Music Enabled O Delay before Start 10 00 EZS L 0 00 minute s Song List Type Dela id Backgrour song List 80 s Strikes back x Add Scheduling Event Template STEP 3 ACCEPT OR DISCARD CHANGES Save Schedule Cancel 4 In the Step 1 Choose a Recurrence area select one of the following options to set whether and how often the jukebox mode event repeats Option Result Use Case Does not The mode is activated Use this option when you want to activate BGM repeat on
85. Plays on page 122 e To calculate and or verify the location take from a Gen 3 jukebox see Checking a Location s Take from a Gen 3 Jukebox on page 123 Viewing Jukebox Revenue How do view revenue for my jukeboxes using the TouchTunes Dashboard You can view the revenue for any of your jukeboxes using the TouchTunes Dashboard You can view a high level summary showing revenues from all your jukeboxes as well as a detailed revenue breakdown for each individual jukebox over a certain time period To view jukebox revenue 1 In the TouchTunes Dashboard choose My Reports Revenues Managing Jukebox Income Using the TouchTunes Dashboard The Revenues page appears Touchiunes BEREIK seme Wo V HOME HELP Jukeboxes Revenues Collection Locations Invoices Plays Games Revenues From 02 27 2008 E To 05 28 2008 E Show Report Location DeviceID a e Sa gt n Revenue Last Revenue Armando office 3DE7C9 Jukebox 104 75 0 00 104 75 May 28 2008 Francois Office 3C423B Jukebox 0 00 0 00 0 00 May 28 2008 fixture music 3D73CA Jukebox 4 00 0 00 4 00 May 28 2008 Guy Jukebox 3E3687 Jukebox 0 00 0 00 0 00 May 28 2008 test box 3CA967 Jukebox 149 25 6 00 155 25 May 28 2008 WAREHOUSE 3CA967 Jukebox 149 25 6 00 155 25 May 28 2008 WAREHOUSE 3E3687 Jukebox 0 00 0 00 0 00 May 28 2008 WAREHOUSE 3CA967 Jukebox 149 25 6 00 155 25 May 28 2008
86. Scheduling a Music Filter Set on a Gen 3 Jukebox on page 173 4 Doone of the following to determine if the explicit and or edited music filter setting should become the default setting for a jukebox or should be applied to a music filter set e To update the default jukebox settings with the music filter settings make sure Save As Default Filter is selected and then continue to step 5 To update an existing filter set with the music filter settings choose Save For Scheduling and then go to step 6 To create a new filter set with the music filter settings choose Save For Scheduling and then go to step 7 160 Determining the Music Styles Allowed on a Jukebox 5 To make the explicit and edited filter settings the default settings for the jukebox click Save As Default Filter SAVE AS DEFAULT FILTER SAVE FOR SCHEDULING Save as default Filter This action will apply this Filter to this Jukebox The Music Filters page reappears to confirm the change to the explicit and edited filters 6 To update an existing filter set with the new music filter settings choose the filter set you want to update from the list that appears and then click Save As An Existing Filter Set SAVE AS DEFAU TER SAVIE FOR SCHEDULING Save as an existing Filter Set this Filter as no_classical_filter gt or Save as this Filter as a new Filter named The Music Filters page reappears to confirm the change to the filter set To schedule when a
87. Search Results area e Click minus sign to hide the music associated with an artist or album in the Search Results area Score Artist Information Genre Style 100 Rush 24 albums Alf Albuns 226 songs ee Rock 449 46 sonas 2112 6 songs Progressive Rock ae Rock 2112 53462601 2112 53462601 Progressive Rock assage To Banakok 53462602 Rock A Passage To Bangkok 53462602 Progressive Rock J Lessons 53462604 Something For Nothing 53462606 Tears 53462605 7 The Twilight Zone 53462603 Progres Pe Le pp aA Rock s A Farewell To Kings 6 songs Hard Rock Figure 12 Album and songs associated with an artist expanded in Search Results area 4 Optional Export the search results from the TouchTunes Dashboard to any of the file formats listed at the bottom of the Search Results area 5 Once you have found the music you were looking for add it to the Music Cart so you can download it to your jukeboxes See Adding Music for Jukeboxes to the Music Cart on page 65 Staying Informed How do use the Dashboard to see what is going on in the music industry The Music Portal page has several areas to keep you informed of the goings on in the music industry 54 Searching for Music by Song or Album ID Number e Hit Lists and Top 10 keep you up to date with the most popular songs on TouchTunes jukeboxes including a song s position from the previous week Big Buzz keeps
88. TERS 2 Artists 0 Album 0 Song Configure Name Filters Figure 13 Music Filters page for a NextGen jukebox iy conv Gb Print Help Save Changes Reset Changes Gen 3 jukeboxes support filter sets Each filter set can store different music filters and filter settings than the default list Gen 3 Music Filters Choose another Jukebox gt gt Big Lou s Bar and Grille lt lt Choose a Filter Set gt gt Default Filter lt lt EQ Schedule this setting Optional Select the filter set that you want to view or modify from the Choose a Filter Set 155 Managing Music Filters for a Jukebox in the TouchTunes Dashboard The music filters for the selected filter set appear in the Music Filters page Gen 3 Music Filters Helo aac Choose another Jukebox gt gt Big Lou s Bar and Grille lt lt Morphing Money Choose a Filter Set gt gt no_ExplicitEditec_filter lt lt gt EQ Schedule this settine Bookkeeping Hardware EXPLICIT CONTENT Connection Allow Explicit Content 7 EDITED CONTENT Allow Edited Content 7 Filters ALLOWED STYLES 16 Genres NAME FILTERS 0 Artist 0 Album 0 Song Configure Name Filters EXCLUSIONS K What s This FILTERS 0 Artist 0 Album 0 Song Configure Exclusion Filters Reset Changes Figure 14 Music filters in a filter set for a Gen 3 jukebox Setting Up Explicit and Edited Music Filters for a Jukebox How do prev
89. To request music from TouchTunes on page 63 To monitor the status of submitted requests see To check the status of your music requests on page 64 To request music from TouchTunes 1 In the TouchTunes Dashboard choose TouchTunes Contacts The Contact TouchTunes page opens 2 Click the Contact the Music Department link 3 In the Company s Contact Information area check that the contact information for your company is correct You can also add the contact details for an alternate person in your company such as your jukebox music manager if you want TouchTunes to contact them about this music request instead 4 If necessary fill in the required details for the alternate contact person in the Other Contact Information area Next fill in the details for your music requests in the Request area You use this area to list the songs albums or artists that you want added to the TouchTunes music library 5 Do the following in the Your Request area e Use the list to indicate whether the music you are requesting is a song an album or an artist e Enter the name of the song artist or album in the field provided a b Your request Artist orld Container by the Tragically Hip Add another music request Figure 21 a List for setting type of music requested b Field for entering name of song artist or aloum requested 6 To create additional music requests click Add Another Music Request and then repeat the
90. Touchlunes DEFY lee TouchTunes Dashboard is now on line This tool will allow you to remotely manage and monitor your TouchTunes jukeboxes To gain access to the TouchTunes Dashboard you must first request an accot Please fill out the below form and a TouchTunes employee will contact you to confirm the request and activate your account IMPORTANT NOTE Accounts can only be issued to music vending companies that currently operate TouchTunes music equipment If you would lik more information on becoming a TouchTunes Digital Jukebox operator please call 888 338 5853 If you currently have a TouchTunes jukebox in your establishment contact your TouchTunes operator for more information Accounts are processed during normal business hours 8 AM to 5 PM CST Feel free to contact Sales Support at 888 338 5853 with any further questions Your Contact Information All fields are mandatory Company Name Your name Your phone number Your e mail Best time to reach you Please select Central Time Chicago Requested Account Information All fields are mandatory Username and password are case sensitive Username 5 to 10 characters long Password 9 characters minimum ee OOO Type your password again or Cancel Figure 5 Dashboard User Account Request form You must complete and submit this form to TouchTunes in order to get your Dashboard user account Log On to the TouchT
91. Viewing Music Filters on a Jukebox using the TouchTunes Dashboard 153 Setting Up Explicit and Edited Music Filters for a Jukebox 06 0 eee 156 Determining the Music Styles Allowed on a Jukebox 0 cece eee 161 Scheduling TuneCentral for a NextGen Jukebox 0 0 ce ccc cece eens 167 Scheduling a Music Filter Set on a Gen 3 Jukebox 0 ccc eee ees 173 Overview A music filter is a rule that controls the music that is available for play on a jukebox You create music filters in the TouchTunes Dashboard to restrict or remove the availability of certain songs artists albums or musical styles from a jukebox based on requests from a location owner For example a family restaurant might request that you put in a music filter that prevents songs with explicit lyrics from being played on their jukebox as this does not fit their image Although the most common use for music filters is to prevent certain music from being played on a jukebox you can also use them to do the following e Match the music selection on a jukebox with a location s theme For example you may use a filter to restrict a jukebox in a Western themed bar to Country amp Western music 151 Managing Music Filters for a Jukebox in the TouchTunes Dashboard e Highlight seasonal music that becomes popular during certain times of the year For example you can create a filter so Christmas related songs are only available from late November through December
92. _Addto Cart Listing artists 1 5 of 11 sorted by Score Page First Previous 1 2 3 Next Last Score Artist Information Genre Style 100 Rush 24 albums Alf Albums 226 songs Rock MV 2112 6 songs Progressive Rock Rock M 2112 83462601 Progressive Rock Rock IV A Passage To Bangkok 53462602 Progressive Rock Rock IV Lessons 53462604 Progressive Rock f Rock V Something For Nothing 53462606 Progressive Rock Rock IV Tears 53452605 Progressive Rock a Rock JV The Twilight Zone 53462603 Progressive Rock 4 Rock ep MV A Farewell To Kings 6 songs Hard Rock 7 A Show Of Hands 15 songs Rock sp M Aili The World s A Stage 10 songs Hard Rock Figure 24 Selected music to be added to the Music Cart 3 Click Add to Cart The selected music is added to the Music Cart When you add music to the Music Cart a message appears on the current page in the Dashboard to confirm the number of songs added and the Music Cart icon in the Quick Links area is updated to show the number of songs currently in the Music Cart r Touchlunes Dashboard My Music Music Portal Music Cart Music Requests Playable Lists Top Songs Jukebox Content Pending History 10 songs were successfully added to your Music Cart Figure 25 Songs added to Music Cart 4 Do either of the following e To add other more music to the Music Cart repeat steps 1 to 3 66 Downloading Music from the Music
93. a Jukebox 4 Do any of the following to add or remove music genres or sub genres from the jukebox To add a music genre to the jukebox enable the Select All None option for the genre e To remove a music genre from the jukebox disable the Select All None option for the genre e To remove a music style from the jukebox disable its option e To add a music style to the jukebox enable its option Disabling an option removes the music for the genre or style from play on the jukebox ALLOWED STYLES 16 Genres e Buesiazz 9 of 9 allowed Cajun 4 of 4 allowed cettc 2 of 2 allowed Classical Opera 2 of 2 allowed Country 4 of 4 allowed I Select All Hone 5 Bluegrass Christian Country Vv Courtry Rock IV Country Figure 26 Bluegrass music style disabled in the Country music genre lt 1 of catal lt 1 of catal og og lt 1 of catalog lt 1 of cata lt 1 of catal lt 1 of catal lt 1 of cata lt 1 of catal 1 of catal lt 1 of catal og og og og log og og 5 Once you have customized the music genre and styles for the jukebox click Save Changes at the bottom of the Music Filters page 165 Managing Music Filters for a Jukebox in the TouchTunes Dashboard 166 The Confirmation page appears You use this page to confirm the music filter settings as well as to save music filters as filter sets for scheduling A Touchlunes Dashboard we
94. a jukebox are generating too many false alerts you may be able to adjust the test through the TouchTunes Dashboard Diagnostic tests are accessible through the hardware settings for a jukebox To access these settings choose My Jukeboxes Settings select Hardware from the left side menu and then use the controls in the Diagnostics amp Alerts area to adjust the test Optional To disable the diagnostic test for a component click disable beside its status icon COIN ACCEPTOR Coin acceptor blocked Coin acceptor inverted micro switch You are prompted to confirm that the test should be disabled Microsoft Internet Explorer xj 9 Are you sure you want to disable this test on this Jukebox s Click OK to confirm Click OK when prompted The diagnostic test is disabled for the selected jukebox and its status icon turns white COIN ACCEPTOR Coin acceptor blocked wy disable Coin acceptor inverted micro switch wy A disabled diagnostic test remains disabled until you manually re enable it by clicking enable beside its status icon Monitoring and Managing PlayPorTTs Using the TouchTunes Dashboard This chapter explains how you can monitor and manage your PlayporTT game devices through the TouchTunes Dashboard Contents OVEIVIEW eri be tanh E EEE ETETE TAREE EEEE DESE E gees PERE OER 191 Managing PlayporTT Settings 0 ccc cece ccc n enc nec e ene ne ene eneenaes 192 Modifying Game Settings on a P
95. a song chosen by a customer before it can switch to attract mode 5 Use the Delay Between Songs list to set the number of minutes and seconds that a jukebox waits between songs when running in attract mode BACKGROUND MUSIC EQ schedule this setting Enabled V Delay before Start 10 00 minute s Songs 20 00 minutecs Song List Type Back ind Song List 80 s Strikes back gt Figure 19 Jukebox set to wait 20 minutes between songs when running in attract mode Delay betw Asong is played once the jukebox has been idle for the period of time set in the Delay Before Start list If the jukebox remains idle for the period of time defined by the Delay Between Songs list a song is played each time the jukebox reaches this interval until a customer plays a song Tip To maximize your jukebox revenue set a delay between songs of at least 15 minutes 6 Select the pre compiled music list containing the songs that the jukebox can play when running in BGM mode from the Song List control Songs are played from the selected list while the jukebox is in attract mode 7 Click Accept Changes 8 Schedule when attract mode is active on the jukebox See Scheduling Background Music and Attract Modes for a Jukebox on page 136 Scheduling Background Music and Attract Modes for a Jukebox 136 Can I schedule when the background music and attract modes are active for a jukebox through the TouchTunes Dashboard You ca
96. age 3 256 00 from 0 plays Jukebox Off the Top 100 00 Figure 38 a Jukebox Coinage money field b Jukebox Coinage Plays field 6 Repeat the previous step to set up the TuneCentral income on the TuneCentral Coinage line For the jukebox in this simplified example each 1 equals 2 credits Since the TuneCentral off the top was set to 50 cents per play and the Plays report indicates that there were 77 plays the resulting TuneCentral off the top fee is 38 50 TuneCentral Coinage 137 50 from l 7 plays TuneCentral Coinage Off the Top 38 50 Figure 39 TuneCentral off the top fee calculated based on the number of plays 125 Managing Jukebox Income Using the TouchTunes Dashboard The Billing Split Example area shows the resulting income for the operator and the location owner Figure 40 Billing Split Example area showing Location and Operator takes for a jukebox based on jukebox and TuneCentral coinage and play information 126 Configuring Music and Game Settings Using the TouchTunes Dashboard This chapter explains how to view and configure music related and game related settings for jukeboxes and playporTTs from the TouchTunes Dashboard Contents DVEIVIEW scueesecusnatccweusgunisessinpnecdeaannewesssetaeeecsadagueemesse 127 Setting Up the Background Music Mode on a JuKebOX 0 0c eee eens 128 Setting Up the Attract Mode on a Jukebox 1 ccc ccc cence e neces 132 Scheduling Background Mus
97. agnostics Settings Location Ry conv fe Print Background amp Attract Settings for The Tawny Fish gee Saloon 222222 ome Choose another Jukebox gt gt The Tawny Fish Saloon lt lt gt Music amp System Background amp Attract Credits BACKGROUND MUSIC BGM ATTRACT MODE Connection Enable Enable 7 Filters Play any song C Play any song C Playtop z sonos Playtop 200 songs Play bottom C 200 songs Idle time delay 0 hours ak 15 E minutes Figure 10 Background amp Attract Settings page You use the controls in the Background Music BGM area on this page to activate and configure the background music mode for this jukebox 4 Enable the background music mode for this jukebox BACKGROUND MUSIC gom Enable v 5 Choose one of the following options to control the music played by the jukebox when it is running in BGM mode e Choose Play any song to allow the jukebox to play any song from its local hard drive at random when in BGM mode e Choose Play top to allow the jukebox to play any of the most popular songs on the jukebox when in BGM mode You use the associated list to limit the jukebox to choosing among the top 50 to 500 songs when running in this mode 129 Configuring Music and Game Settings Using the TouchTunes Dashboard e Choose Play bottom to allow the jukebox to play any of the least played songs on the jukebox when in BGM mode You use the associated list
98. aily revenue during its daily communications with the TouchTunes server You can view a revenue summary for all of your jukeboxes as well as a detailed revenue breakdown for each jukebox through the Operator Dashboard For NextGen and Gen 3 jukeboxes you can also see how much revenue is awaiting your collection and the last time a Music Filter Related Questions jukebox s revenue was collected To learn how to access revenue summary and reports for your jukeboxes see Viewing Jukebox Revenue on page 115 How do you track the number of plays for a jukebox through the TouchTunes Dashboard In some cases your off the top fees depend on the number of jukebox and or TuneCentral plays You can view the number of jukebox and TuneCentral plays through the Operator Dashboard For instructions on viewing the number of plays see Tracking Jukebox Plays on page 122 How do I allow my jukeboxes to be found more easily by potential customers When you indicate on the Dashboard that you would like to make the location of your jukeboxes public your location is added to the myTouchTunes database Then through Google Maps functionality the myTouchTunes Web page overlays indicators on the mySpots map to let potential customers know where they can find your place of business See Modifying the Public and Private Details in the TouchTunes Dashboard on page 47 Can I set up splits and off the top values for my collections using the TouchTunes
99. all the exchange rates for the credit rule save the rule by clicking Save Credit Rules Set The default Operator Set credit rule is saved If the jukebox is connected through a broadband connection it is updated immediately If the jukebox is connected through a dial up connection the credit rule is updated the next time the jukebox connects to the TouchTunes server CREDITS RULES SETS Number of Credits Price Operator Set edit 2 1 00 12 5 00 24 10 00 56 20 00 2 1 00 12 5 00 Figure 16 Updated credit rule applied for the TouchTunes jukebox Configuring Play Next and TuneCentral Credit Settings How do set the cost of Play Next and TuneCentral through the TouchTunes Dashboard Play Next and TuneCentral are two premium TouchTunes jukebox features that require additional credits to access Play Next makes the selected song the next song played in the queue while TuneCentral allows access to a larger library of songs than what is available on the standard hard drive of the jukebox You can set the cost for Play Next and TuneCentral using the TouchTunes Dashboard Using the Dashboard for this allows you to modify the costs for these services and maximize revenue for a jukebox without having to visit the location NextGen and Gen 3 jukeboxes have separate procedures for configuring Play Next and TuneCentral costs through the TouchTunes Dashboard e To set the credits required for Play Next and TuneCentral on a NextGen juke
100. an idle jukebox to play background music by enabling its background music mode also called BGM mode in the TouchTunes Dashboard When a jukebox is running in this mode it plays songs at random from its library or a preset music list Gen 2 and Gen 3 jukeboxes have separate procedures to set up the background music mode through the TouchTunes Dashboard e To set up this mode on a Gen 2 jukebox see To set up the BGM mode for a Gen 2 jukebox on page 128 e To set up this mode on a Gen 3 jukebox see To set up the BGM mode for a Gen 3 jukebox on page 130 To set up the BGM mode for a Gen 2 jukebox 1 In the TouchTunes Dashboard choose My Jukeboxes Settings The Music amp Systems Settings page appears You use this page to select the jukebox that you want to configure 2 If necessary select the jukebox with the BGM mode that you want to configure from the Choose Another Jukebox list Vi Touchlunes Dashboard ia A eer i RE i laret A 0 songs My Jukeboxes Summary Diagnostics 222222 Music amp System Choose another Jukebox gt gt The Tawny Fish Saloon lt lt v Background amp Attract 3 Select Background amp Attract from the left side menu 128 Setting Up the Background Music Mode on a Jukebox The Background amp Attract Settings page appears CA Touchlunes Dashboard HOME MUSICCART HELP LOGOUT Sd O songs amp My Jukeboxes Summary Di
101. antially reduced the time required to add anew song to your jukeboxes you also improved the chances that this popular song will get played in each of your locations Access to Useful Statistics and Reports The TouchTunes Dashboard can help improve your business by providing useful and timely information about your jukeboxes You can use the Dashboard to generate and view reports showing e Revenues generated for all jukeboxes over a user definable period You can also drill down and see a detailed report showing the revenues for each jukebox e Detailed song and play related statistics for each jukebox including song title album artist music style genre date the song was downloaded its relative popularity the total number of times a song has been played and the date and time a song was played among others You can sort these statistics by any category to answer questions like what are the most popular of the newest songs on my jukeboxes e Information for each location where you have a jukebox installed including details such as the address and phone number of the location as well as name of the contact person responsible for the jukebox Using this feature allows you to get timely information about your jukeboxes which can identify business opportunities For example assume that you notice in the song related reports that a certain dance song is becoming more and more popular on several jukeboxes Instead of waiting
102. apply to the music on the local drive of the jukebox When TuneCentral becomes available music filters apply to both the music on the local drive and the music in TuneCentral To add a new event to or modify an existing event on the TuneCentral schedule for a jukebox see To schedule when TuneCentral is available on page 168 To remove an existing event from the TuneCentral schedule for a jukebox see To remove an existing event from the TuneCentral schedule on page 171 To schedule when TuneCentral is available 1 In the TouchTunes Dashboard choose Advanced Schedules The Advanced Features amp Schedules page appears The TuneCentral Schedule area on this page shows the current schedule for TuneCentral on the jukebox You use the controls in this area to add or modify events to the schedule w Pouchiunes veshboard annem I 0 songs Advanced Summary Schedules Playable Lists Advanced Features amp Schedules testgb 18D47D Hep Choose another Jukebox gt gt testgh lt lt SOUNDBITE POOLS BILLBOARD POOLS PLAYABLE LISTS SURVEYS TheiPjayabie Ests teeture ie mot There are no Surveys on this jukebox supported TUNECENTRAL SCHEDULE Add a new TuneCentral schedule ENABLED Week days from 1h00 PM to 12h00 AM dur 11h Figure 27 Advanced Features and Schedules page for NextGen jukeboxes Note Not all users can modify the TuneCentral schedule for a jukebox When a jukebox is ass
103. ashboard to search for songs or albums using the ID numbers used to identify all music in the TouchTunes music library You can usually find a song s ID number beside its title whenever a list of songs appears in the Dashboard such as in keyword search results pre compiled music lists or jukebox content lists This type of search can be much faster than a keyword search but you need to ensure that the ID numbers for your songs and or albums are correct or you may end up with unwanted music in your search results To search for music by ID 1 In the TouchTunes Dashboard choose My Music Search by ID 55 Locating Music and Sending it to Jukeboxes Using the Dashboard The Search by ID page appears You use this page to search for a song or album by its ID number Music Portal gt Search by ID Hep To add songs to your Music Cart enter the songs ID in the text area below then press the Search button You can also search for albums ID using the radio button next to the Search button Separate the song IDs using commas spaces or line feeds Select the songs to add to cart and press the Add to Cart button TouchTunes music department and send us your request 69393103 78372311 78275204 Songs Albums C Search Figure 14 Search by ID page 2 Select the type of search for songs IDs or for albums IDs using the controls in the area at the bottom of the page You must select the type of ID search as the Dashboard will
104. at each successive exchange rate in the rule provides at least the same exchange rate as the previous one You cannot save credit rules for a jukebox that do not meet this rule To understand this concept consider the following two credit rules Exchange Rate Exchange Rate Credits for Cost Credit for Credits for Cost Credit for Coinage inconsistent inconsistent consistent consistentcredit amount credit rule credit rule credit rule rule 1 2 50 cents credit 2 50 cents credit 5 9 55 cents credit 12 41 cents credit 10 24 42 cents credit 26 38 cents credit 20 50 40 cents credit 54 37 cents credit The first credit rule is inconsistent because the cost per credit at 5 55 cents credit is higher than that the cost per credit for the previous entry 1 50 cents credit The second credit rule is consistent because the cost per credit for each denomination is at least equal to the one previously One guideline you can use to ensure consistency is to use the first line for the credit rule to define the basic credit rule the exchange rate for a single jukebox credit This helps you compare the cost per credit for successive exchange rates and ensure consistency for the rest of the rule 105 Managing Jukebox Income Using the TouchTunes Dashboard 106 Tip To maximize revenues avoid setting your basic credit rule at less than two credits for 1 each credit equals 50 cents 7 Once you have set up
105. ation and Status area Jukebox Information and Status Jukebox ID 222222 Password 321600 Product Jukebox Model lv ro Il TuneCentral Ni Hard Drive ID Software Version 0 0 Music Catalog Version Unknown Status Communication difficulties no connections in the last 5 days Figure 15 Jukebox Information and Status area 1 To set up an explicit music filter for a NextGen jukebox 2 View the music filters on a jukebox See Viewing Music Filters on a Jukebox using the TouchTunes Dashboard on page 153 The Explicit Content area shows whether music with explicit lyrics can be played ona jukebox By default this music filter is disabled so that all music including music with explicit lyrics are available on the jukebox Music Filters Choose another Jukebox gt gt The Tawny Fish Saloon lt lt EXPLICIT CONTENT Allow Explicit Content V Figure 16 Explicit content area 3 Do one of the following to set how the explicit music filter works e Disable Allow Explicit Content to apply the explicit music filter This prevents music with explicit lyrics from being available on the jukebox e Enable Allow Explicit Content to remove the explicit music filter This allows music with explicit lyrics to be available on a jukebox The music filter is set You must save the explicit music filter setting in order to apply it to the jukebox 4 Click Save Changes at the bottom of the Music Filters page
106. ayPorTT statistics by Game or by Hand Held from the My Reports Games page See Monitoring PlayPorTT Gaming Statistics on page 199
107. ayed in the Dashboard a b c Search for Music Help Search for Rush and Display 50 Z resutts per page Figure 9 a Keyword search type b Search For field c Search result display control Tip You can use a keyboard shortcut to quickly select the type of keyword search Press Alt Shift R to search artists Alt Shift S to search song titles Alt Shift L to search album names and Alt Shift A to search artist song and album names 1 Click Search 52 Searching for Music using Keywords The Dashboard searches the TouchTunes music library and displays matches for the keyword in the Search Results area Search Results Your search found 103 items grouped in 3 categories Click on a link below to view a category View results for 11 artists 16 albums Displaying artists SelectAll Select None Add to Cart Listing artists 1 5 of 11 sorted by Score Page First Previous 1 2 3 Next Last Score Artist Information Genre Style 100 oe 7 Rush 24 albums 91 efe J Frank Marino amp Mahogany Rush 1 album 91 Otis Rush 2 albums 31 7 Bobby Rush 2 albums 91 7 Tom Rush 1 album Listing artists 1 5 of 11 sorted by Score Page First Previous 1 2 3 Next Last Export CS Excel XML PDF SelectAll Select None Add to Cart Figure 10 Search Results area Note the following about keyword searches and their search result
108. ble for locations Settings Managers can add and manage jukebox locations view the status and diagnostics for jukeboxes and modify their settings for setup or troubleshooting installing supporting monitoring and maintaining your jukeboxes You can assign multiple roles to a sub user account For example you can assign your technicians both the Settings Manager and Music Manager roles to allow them to troubleshoot jukebox problems and help location owners download music through the Dashboard In order to simplify the creation of sub users their creation now employs a more useful logic flow When a sub user is created or edited and given the rights of a Location Owner they cannot also be assigned any other rights as these other rights would be mutually exclusive For the same reasons when the Account Administrator checkbox is selected sub users are also automatically given all other rights except those of a Location Owner namely Account Administrators Money Manager Music Manager or Settings Managers However these automatically selected profiles are only recommendations and can be deselected before saving the sub users profile Tip If you are creating an account for a location owner make sure you agree in advance how many songs they are permitted to download per week or month Otherwise you might end up being charged for a large number of downloads initiated by the location owner 6 Navigate to the Locat
109. blic Description Location Address 462 West End Street Brampton City Brampton Zip Code T 6r r Verify the address on Google Maps Phone Number 414 555 8989 i Private ocation C Public Private Information The information below will not be publicized Jerry s Bar and Grill Location internal Name ContactName Jerry Liu Preferred Language English Fax Number 414 555 8989 Figure 11 Modify Location page Help Heb This screen allows you to create a new location description for a TouchTunes jukebox To change a jukebox s location use My Jukeboxes gt Location page Oo a Get more people in your locations How It s easy Fill out the form on the left Click to verify your address is recognized by Google Maps Make it PUBLIC Users of mytouchtunes com will know where to find your locations It s that easy Get your Spot on the Map Thank You for helping us collect and verify the information we need to launch mySpots on mytouchtunes com We will notify you prior to the mySpots launch so that you will know when you can login to mytouchtunes com and see your Modifying the Public and Private Details in the TouchTunes Dashboard How do allow my jukeboxes to be found more easily by potential customers Making the location of your jukeboxes public lets myTouchTunes com users find your location easily with the upcoming mySpots feature When you indicate on t
110. box see To configure Play Next credit settings for a NextGen jukebox on page 106 and or To configure TuneCentral credit settings for a NextGen jukebox on page 108 To set the credits required for Play Next and TuneCentral on a Gen 3 jukebox see To configure Play Next and TuneCentral credit settings for a Gen 3 jukebox on page 109 To configure Play Next credit settings for a NextGen jukebox 1 In the TouchTunes Dashboard choose My Jukeboxes Settings The Music amp System Settings page appears which is the default page for jukebox settings You use this page to select the jukebox that you want to configure Configuring the Revenue Model for a Jukebox 2 If necessary select the NextGen jukebox whose Play Next credit settings you want to access from the Choose Another Jukebox list Ww Y Touchlunes Dashboard HOME MUSIC CART HELP LOGOUT O songs My Julleboxes Summary Diagnostics Settings Location iy conv Gk Print Music amp System Settings for The Tawny Fish Saloon TEBE 222222 Music amp System n Choose another Jukebox l gt gt The Tawny Fish Saloon lt lt z Background amp Attract 3 Choose Credits from the left side menu The Credit Settings page appears You use this page to set the cost of using Play Next on the jukebox Credits Settings for The Tawny Fish Saloon 222222 P He Music amp System Choose another Jukebox gt gt The Ta
111. box Location Create anew User for this Location The Change this Jukebox Location window appears showing all locations currently entered in the Dashboard 4 Select the new location for the jukebox from the list and then click Move CHANGE THIS JUKEBOX LOCATION The Tawny Fish Saloon gt Move 45 Entering Your Jukebox Locations in the TouchTunes Dashboard The jukebox is moved Its new location appears in the Location Information area of the Jukebox Manager page Vi ww Touchlunes Dashboard HOME MUSICCART HELP LOGOUT aeee My Jukeboxes Summary Diagnostics Settings Location fal Print Jukebox Manager The Tawny Fish Saloon 333333 Heb Choose a jukebox gt gt The Tawny Fish Saloon lt lt x Location Information Jukebox Information and Status The Tawny Fish Saloon Jukebox ID 333333 555 East 28th Street Password 249131 New York NEN YORK 10028 UNITED STATES OF AMERICA Product JukeboxGen3 Model Ovation Phone 1 212 980 7654 TuneCentrak Yes internal Contact Name Larry Nevis Hard Drive ID 333333 Type Third Generation Edit this Location Information Software Version 3 0 3 21 Music Catalog Version 10 98 0 Status No connections in the last 5 days Change This Jukebox Location Create anew User for this Location Communications Report Figure 10 Jukebox Manager page showing new location of the jukebox Modifying Location Details in the TouchTunes Dashboard How do I change
112. box to provide an alternative to other background music services such as satellite radio for a location It is also possible to see a preview of the songs in a background music playlist To activate and configure this jukebox mode see Setting Up the Background Music Mode on a Jukebox on page 128 How do I set up the attract mode for a jukebox using the TouchTunes Dashboard You can set up a jukebox to attract business and increase usage at a location by running it in attract mode Like background music mode the jukebox plays songs at random from either its entire music library or a subset of music that you define when running in attract mode However a jukebox running in attract mode also displays self promotional advertising on its screen and inserts longer pauses between songs to encourage customers to try out the jukebox For instructions on activating and configuring this jukebox mode see Setting Up the Attract Mode on a Jukebox on page 132 Jukebox Troubleshooting Related Questions Can I schedule when the background music and attract modes are active for a jukebox through the TouchTunes Dashboard You can schedule when a jukebox is running in its background music or attract modes through the Operator Dashboard This feature allows you to customize the jukebox mode to drive jukebox usage and maximize your revenues For example you can schedule a jukebox in a bar to run in background music mode to provide background music durin
113. boxes Using the TouchTunes Dashboard Can use the TouchTunes Dashboard to delete a song or songs from multiple jukeboxes simultaneously p 91 Viewing Music on a Jukebox How do find out what songs are on a jukebox using the TouchTunes Dashboard You can use the TouchTunes Dashboard to view the songs that are currently loaded ona jukebox You can also use this list to identify the most popular songs on the jukebox as well as those songs to be deleted from the jukebox To view music on a jukebox 1 In the TouchTunes Dashboard choose My Music Jukebox Content The Jukebox Content page appears You use this page to view and manage music on any of your jukeboxes Music Portal Music Cart Music Requests Playable Lists Top Songs Jukebox Content Pending History amp Print Jukebox Content LZ Office Chrome 2D3086 2 Hep Choose another Jukebox gt gt LZ Office Chrome 2D3086 internal TC internal TC lt lt xl Display 100 gt results per page Search Results Select All Select None Remove Selected Add to Cart Listing songs 1 100 of 1 585 sorted by Popularity Page First Previous 1 8 Next Last Song Song ID 7 Popularity ist Genre Style Last Played Artist Album Year Genre e gt Received Plays sara Last Played Low Feat T Pain EDITED 85222501 Rap D Flo Rida Low Single 2007 Rap Hip Hop March 20 2008 10 0 65 April 2 200
114. cally once the operation is completed Next select the jukeboxes from which you want to remove the songs in the cart 93 Managing Music on Jukeboxes Using the TouchTunes Dashboard 7 Select the jukebox es from which the selected music in the Music Cart will be removed Your Jukebox Route 3 Jukeboxes Send to Jukebox Send to TuneCentral Select All Select None Order Songs Delete Songs 3 Jukeboxes Juk Oo Location Capacity Orders Delete Tae coat Vv Big Lou s Bar and 1900 100 Q 333333 Grille I E gt Vv remo nien 2000 102 1 222222 O WAREHOUSE 41750 6 0 111111 3 Jukeboxes Export CSY Excel XML PDF Select All Select None Order Songs Delete Songs el ee 8 You can delete the same set of music in the Music Cart from as many jukeboxes as you like Click Select All to remove the selected music from all of your jukeboxes Note You cannot remove music from the TuneCentral drive of a jukebox 9 Click Delete Songs to initiate the removal of the songs from the jukebox es Your Jukebox Route 3 Jukeboxes Heb Send to Jukebox Send to TuneCentral Select All Select None Order Songs Delete Songs You are prompted to confirm the removal of the selected songs Microsoft Internet Explorer x gt Please confirm that you want to delete all the 12 selected songs from the 2 selected jukeboxes s7 Click OK to continue with this operation 10 When p
115. ce cence een eee nen enn eee eden ete e eee n ents bene ee eens 184 13 Monitoring Jukeboxes Using the TouchTunes Dashboard 185 OVERVIC Wesi eana Rata he sik shale aia etal ante ad Materia s a a aa a Saad tee eat E NAAA 185 Viewing Jukebox Connectivity Status 00 cece cc cece ne eee nee n ene n eee n cnet nee eee ee en eneenees 186 Viewing Gen 3 Jukebox Diagnostics 6 ce cece ccc ene cee ene ne een e nent betes nee e eee eeenneneenees 188 14 Monitoring and Managing PlayPorTTs Using the TouchTunes Dashboard 191 OVENVICW ereer batt Rhee a e og blew AAE EE ways eb EE ERE EE AE Mb wide vind ARRES E EEEE E EE S 191 Managing PlayporTT Settings aa rse n E ccc cee n OA een ene eben eee E EE EASE eeeeees 192 Modifying Game Settings on a PlayPorTT nnn ce cece cee cece cee e nen ene n tenet een e teen tence teenies 193 Modifying Money Settings on a PlayPOrTT 0 cece cece cence eee eee ene n eee nen e eee n tense teenies 194 Modifying System Schedule settings on a PlayPOrTT 0 cece eect eee eee e eee eect een e nee eeees 196 Modifying System Tools settings on a PlayPOrTT 0 cece cece cece een eee nee n teen eee en een ene teenies 198 Monitoring PlayPorTT Gaming Statistics 2 0 0 0 cece cece cece een ene eee eee e been teen eee en een ene teenies 199 15 Frequently Asked Questions About the Operator Dashboard 203 OVEIMICW sce c RENEE E a aa alee EUG Sa RARE NUE Sain Shee SoA UG ah ee aa EEEE 203 General Dashboard Qu
116. chTunes Music Corporation Attention Publications 400 Sainte Croix Avenue Suite 200 E Montreal Quebec Canada H4N 3L4 Service Hotline 1 847 353 1954 Fax 847 419 3304 TouchTunes may use or distribute whatever information you supply in any way it believes appropriate without incurring any obligations to you Copyright 2009 TouchTunes Music Corporation All rights reserved including those to reproduce this publication or parts thereof in any form without permission in writing from TouchTunes Music Corporation Table of Contents Introducing the TouchTunes Operator Dashboard 1 OVEIVICW ssh ctedtd is a E ee aaa E AE A A E sons bbanen E EE Madame 1 Browsers Supported by the TouchTunes Dashboard 06 cece cece e cence eee teen eee ence een eneeeeeees 2 Help Resources for the TouchTunes Dashboard 0 cece ene n ene c ete cee ee ent nent een e nsec nee eteneneee 3 Key Documentation Learning and Reference Features 0 cece cece cence cence eee nee ee eee eneneeeeeees 3 Documentation CONVENTIONS 6c cece eee cee ee eee eee een eee en eee eee en een teen Eee ee EEE eee en EEE Eee EEE 4 GONTACKING Touch TUNES sicceiis aa scpavarien ah Toii ren danger delay clea relesayussiesas gaade ev TEEN EE EEEE 4 Learning About the TouchTunes Dashboard 7 OTET E EE E E EEEE 7 Discovering the Features and Benefits of the TouchTunes Dashboard 0cce cece cece eect cnet eens 8 Navigating the TouchTunes Dashboa
117. credits EDIT CREDITS RULES SET 2 Fl erects for 12 T oreats for 26 crecits for a10 yj j00 54 crecits for on credits for Cancel Figure 13 Exchange rates modified for an existing credit rule When you are setting up credit rules you must make sure that they are consistent meaning that each successive exchange rate in the rule provides at least the same exchange rate as the previous one You cannot save credit rules for a jukebox that do not meet this rule To understand this concept consider the following two credit rules 102 Exchange Rate Exchange Rate Credits for Cost Credit for Credits for Cost Credit for Coinage inconsistent inconsistent consistent consistentcredit amount credit rule credit rule credit rule rule 1 2 50 cents credit 2 50 cents credit 5 9 55 cents credit 12 41 cents credit 10 24 42 cents credit 26 38 cents credit Configuring the Revenue Model for a Jukebox Exchange Rate Exchange Rate Credits for Cost Credit for Credits for Cost Credit for Coinage inconsistent inconsistent consistent consistentcredit amount credit rule credit rule credit rule rule 20 50 40 cents credit 54 37 cents credit The first credit rule is inconsistent because the cost per credit at 5 55 cents credit is higher than that the cost per credit for the previous entry 1 50 cents credit The second credit rule is consistent because the cost per c
118. ct from the left side menu 137 Configuring Music and Game Settings Using the TouchTunes Dashboard 138 The Background amp Attract Settings page appears wy Touchlunes Dashboard HOME MUSICCART HELP LOGOUT nie My Jukeboxes Summary Diagnostics Location A co d e Background amp Attract Settings for The Tawny Fish ra Saloon 222222 E Choose another Jukebox gt gt The Tawny Fish Saloon lt lt x Music amp System Background amp Attract Credits BACKGROUND MUSIC BGM ATTRACT MODE Connection Enable WV Enable VW Filters Play any song C Play any song C Play top 50 gt songs Play top 50 songs Play bottom C 200 Be Idle time delay 0 hours Play interrupts BGM A Not configurable M 15 gpa 7 Accept Changes SCHEDULE Tuesday Wednesday Thursday Saturday Add period LEGEND Normal Ba Attract oO Background Figure 20 Background amp Attract Settings page You use the Schedule area on this page to view and set when the BGM and attract modes are active on this jukebox By default a jukebox always runs in normal mode BGM and attract mode disabled unless otherwise indicated 4 Do one of the following to schedule a mode for the jukebox e Click on any event listed on the schedule to modify its settings e Click Add period to add a time period when you want to run the jukebox in the background music or attract mode The Add a N
119. ctivity problems yellow icons show connectivity problems but indicate that the jukebox was able to connect to the TouchTunes server within the past two days while red icons indicate there has been no connection at all between the server and the jukebox Connection s Today The total duration of the connections between the Duration jukebox and the TouchTunes server today Connection s Today The total number of new songs sent to the jukebox and New Songs Sent TuneCentral during its last connection Optional Click the link above the report to view only jukeboxes experiencing problems Jukeboxes Route Report all jukeboxes This report shows all your jukeboxes To show only the jukeboxes that may have problems click here The Jukeboxes Route Report page shows only the jukeboxes experiencing problems such as when the jukebox library is full The following icons in the Status column show the general problem with a jukebox Icon Name Problem Indicated gl The jukebox is currently in sleep mode This mode is generally Sleep Mode used when moving jukeboxes between locations and may not indicate a problem 187 Monitoring Jukeboxes Using the TouchTunes Dashboard Icon Name Problem Indicated Be The music library for the jukebox is full You can disregard this Full Jukebox icon if you have enabled the Automatically Delete Songs Library when Jukebox is Full option in the Music amp System S
120. ctly from the Dashboard You can use the Contacts page in the TouchTunes Dashboard to e mail many departments at TouchTunes including Technical Support You can use the links on the Contacts page to e Get help from Technical Support department e Request music from the Music department Contacting TouchTunes e Check on your contract or jukebox shipments with the Sales department e Suggest future Dashboard features and enhancements to the R amp D department e Review your invoices and statements with the Finance department e Resolve licensing questions with the Legal department Using the Contacts page is the easiest way to contact TouchTunes and also allows TouchTunes to respond to your question problem or request very quickly To access the Contacts page choose TouchTunes Contacts and then follow the appropriate e mail link for the department you want to contact 12 songs MUSIC CART HOME HELP LOGOUT Dashboard TouchTunes Contacts Documentation News Tech Support Newsletter Contact TouchTunes If you have any problems or questions Heb Contact the Sales Department Contact the Marketing Department Contact the Technical Support Department Contact the Finance Department Contact the Business and Legal Affairs Department With your contract shipping etc With ad campaigns promotions etc With your jukeboxes Dashboard or if you have any technical problems With your billing
121. d a New Location for this Jukebox gt Create UNITED STATES OF AMERIC A Phone 1 212 980 7654 Contact Hime Larry Nevis Edit this Location Information Change This Jukebox Location If the jukebox is in your warehouse and is not currently assigned to a location click Add New Location Location Information WAREHOUSE Add New Location for this Jukebox Change This Jukebox Location 41 Entering Your Jukebox Locations in the TouchTunes Dashboard The Create Location page appears This page is divided between the Location Profile and Help areas Locations List gt Create Location Public Profile fiekis are mandatory Public Name Jerry s Bar and Grill Location Type Business Retail z Best Grill in Town l Public Description Location Address 462 West End Street Brampton City Brampton Province NEWFOUNLAND s Country CANADA E Zip Code T6r r Verify the address on Google Maps Phone Number 414 555 8989 Private Location Public appe e mytouchtunes com we Private Information The information below will not be publicized 5 Location Internal Name ry s Bar and Grill ContactName Jerry Liu Preferred Language English gt Fax Number 414 555 8989 By submitting this information you certify that to the best of your knowledge it is accurate and truthful You further acknowledge that the Public Profile data submitted here will be made available to the
122. d to reduce the time and effort you spend managing your jukeboxes at their physical locations The following sections explain the major features of the Dashboard and show how they can benefit your business Remote Jukebox Management The primary purpose of the TouchTunes Dashboard is to reduce or even eliminate onsite visits related to jukebox configuration and management Instead of travelling to a location you can do all of the following tasks using the Dashboard from the comfort of your home or office e Search for transfer and manage music on all your jukeboxes simultaneously e Configure settings such as music filters or credit rules for a jukebox e View revenue generated by each jukebox as well as the played songs that were responsible for this revenue e Check that a jukebox is running properly and be alerted of problems Managing your jukeboxes remotely not only saves you time money and stress it can also improve the image of your business For example assume that a restaurant owner contacts you at night to ask if you can remove all songs with explicit lyrics from his jukebox since this does not fit his restaurant s image Instead of travelling to his location the next day to do this you use the TouchTunes Dashboard from home adjust the explicit music filter on his jukebox the same night By using the Dashboard you saved the time you would have spent travelling to the restaurant and the restaurant owner had his issue handled p
123. duplicate songs on jukeboxes See Finding Duplicate Songs on Jukebox on page 85 for more on finding and deleting duplicate songs How do use the Dashboard to see what is going on in the music industry The Dashboard s Music Portal contains several areas including Hit Lists Big Buzz and the Upcoming New Releases areas that contain song rankings news from the music industry and a list of songs that will soon be available from TouchTunes See Staying Informed on page 54 for more on the Dashboards Music Portal How do I use the TouchTunes Dashboard to search for music by song title album name or artist The Dashboard s Music Portal is the fastest way to find music for your jukeboxes in the TouchTunes music library The Music Portal contains the Dashboard s search functionality for Music Search and Management Related Questions finding songs albums or artists The Quick Search allows you to enter a search term such as part of a song s name start your search The Dashboard s Music Portal finds potential songs albums and artists in the music library and shows you how closely they matched your original search term The Music Portal is also full of great lists of songs you can add in their entirety to your jukeboxes To learn more about using the keyword search feature see Searching for Music using Keywords on page 50 Can find music in the TouchTunes library by song or album ID using the TouchTunes Dashboard Ev
124. e LESS RENE D EEEE EER REDE UREN 7 Discovering the Features and Benefits of the TouchTunes Dashboard 8 Navigating the TouchTunes Dashboard cece ncn e eee n een e ne enenes 11 Understanding the Dashboard Workflow 0 0cccc cence cne en eneenees 14 Overview The TouchTunes Dashboard helps you to reduce or eliminate location visits for jukebox management tasks such as selecting music or configuring settings for a jukebox Using the TouchTunes Dashboard reduces the time money and stress associated with these tasks since you can manage your jukeboxes securely and remotely via the Internet from your office or home If you are new to the TouchTunes Dashboard read this chapter to understand how your business can benefit from the Dashboard and familiarize yourself with its layout and general workflow In this chapter you will find answers to the following questions e What are the main features and benefits of the TouchTunes Dashboard p 8 Learning About the TouchTunes Dashboard e What are the different areas in the TouchTunes Dashboard How do navigate around the Dashboard p 11 e What is the general workflow sequence of events that should follow when managing my jukeboxes through the TouchTunes Dashboard p 14 Discovering the Features and Benefits of the TouchTunes Dashboard What are the main features and benefits of the TouchTunes Dashboard The TouchTunes Dashboard is designe
125. e Schedule Cancel The Music Filters Scheduling View page reappears showing the filter set s that you scheduled Each filter set event scheduled in the jukebox appears in its time period close Music Filters Scheduling View 2 Heb January 2007 Events Scheduled on January 3 2007 Today Music Filters Sun Mon Tue Wed Thu Fri Sat no_ExplicitEdited_filter 1 2L 3 4 5 6 120a 7 s 9 10 14 12 43 FEAN 14 15 16 17 18 19 20 gt 00 AM 21 22 23 24 25 26 27 3 00AM 28 29 30 31 4 00 AM 5 00 AM 6 00 AM Clear Schedule 7 00 AM 3 00 AM 3 00 AM 10 00 AM 11 00 AM 12 00 PM 1 00 PM 2 00 PM 3 00 PM 4 00 PM 5 00 PM 4 Select date Music Filters 5 30 PM no_ExplicitEdited_fitter w Remove Music Filters an w 5 45 PM no_ExplicitEdited_fitter m Edit Remove 6 00 PM 7 00 PM 8 00 PM 9 00 PM 10 00 PM 11 00 PM Add Scheduling Event Figure 36 Dashboard schedule showing a weekly filter set event Recurring events in the schedule are identified by a icon with the letter following the icon indicating whether the event recurs weekly w monthly m or yearly y s Music Filters 3 w S 30PM no_ExplicitEdited_fiter Edt Remove Figure 37 Recurring weekly event Once you schedule a filter set event in the TouchTunes Dashboard you can add additional events as well as modify or delete existing filter set
126. e cede eeebehuoianee ese 31 Adding a Sub User Account to the TouchTunes Dashboard 32 Removing a Sub User Account from the TouchTunes Dashboard 37 Overview A sub user account also called a sub user is a user account for the TouchTunes Dashboard that you create to allow other people to view and manage your jukeboxes in the Dashboard You create sub user accounts to delegate certain management tasks such as music selection to your employees or location owners Because you create and manage sub users you also control the Dashboard functionality and jukebox locations to which they have access Properly implementing these security restrictions is important to ensure employees only have access to the functionality and or locations that are relevant to their jobs For example you can configure sub user accounts for your technical support staff so they can view the settings on all of your jukeboxes but not view revenue reports or TouchTunes invoices 31 Setting Up TouchTunes Dashboard Sub User Accounts In this chapter you will find answers to the following questions Can give my technicians jukebox music managers and or location owners restricted access to the Dashboard such as preventing them from viewing my jukebox revenues p 32 e How do remove a sub user account from the TouchTunes Dashboard p 37 Adding a Sub User Account to the TouchTunes Dashboard 32 Can I give my tec
127. e column then click the Delete Songs button Big Lou s Bar and Grille Be iO 18 The Tawny Fish 201 Saloon au iy 14 7 WAREHOUSE 1750 6 Jukebox Tune 1D Central 333333 222222 4111111 To view pending songs transactions orders and deletes for one jukebox click the number in the Orders or Delete columns Export CS Excel XML PDF 3 Jukeboxes To add songs to one or more playable lists add songs to your cart select playable lists in the right side column then click the Copy Songs button To delete sonas from one or more nlavable Figure 16 Confirmation of deletion of songs from multiple jukeboxes Select All Select None Order Songs Delete Songs Tip You can view a list of the songs to be deleted from the jukebox from the Pending Transactions page in the Dashboard in case you deleted a song by accident Music deletions appear to occur instantly in the TouchTunes Dashboard While this is generally the case with broadband connected Gen 3 jukeboxes jukeboxes that connect through a dial up connection only delete the selected music the next time they connect to the TouchTunes server This may result in a lag of up to 24 hours from the time you initiate the removal to the time when the music is deleted from the jukebox 95 Managing Music on Jukeboxes Using the TouchTunes Dashboard 96 Managing Jukebox Income Using the TouchTunes Dashboard This chapter explains how
128. e remaning naea Cancel Figure 35 A successfully created update package 12 Transfer the files in the temporary hard drive on your computer to your USB device Note that the files must be transferred to the root folder of your USB device in order for your jukebox to 75 Locating Music and Sending it to Jukeboxes Using the Dashboard recognize the update This means the files on your USB device must not be located in any folder or subfolder on the USB device wx ioi x Fie Edit View Favorites Tools Help a Fie Edit View Favorites Tools Help a MNES Z4 co File Folder 12 8 2008 4 57 PM ZZR iMvpw File Folder 12 8 2008 4 57 PM Osc19_ File Folder 12 8 2008 4 57 PM 0sc19_ File Folder 12 8 2008 4 57 PM Brz File Folder 12 8 2008 4 57 PM BF File Folder 12 8 2008 4 57 PM FnCV bHi File Folder 12 8 2008 4 57 PM Fncv bHi File Folder 12 8 2008 4 57 PM 4 objects 0 bytes My Computer J4 Pobiects 0 bytes 2 My Computer Us Correct Update transferred to the USB device s root folder Incorrect Update transferred to a subfolder on the USB device named Temp Figure 36 The right way and wrong way to store the update package on a USB device Updating a Jukebox on Location with the USB Content Updater Once you have created an update package on a USB key you are ready to bring that key to your locations and transfer the content to your jukebox or jukeboxe
129. e the form and submit it to TouchTunes Before doing this procedure note the following e The procedure requires that you are contacted by TouchTunes to confirm that your music vending company is a TouchTunes partner This procedure should be done by someone who is senior enough in your company to provide this information e You only need a single Dashboard user account per music vending company since you can create sub accounts to provide access to the TouchTunes Dashboard to other employees and location owners To obtain a Dashboard User Account 1 In a Web browser connect to the TouchTunes Dashboard by navigating to the following URL https operator touchtunes com The Login page for the Dashboard appears Touchlunes Dashboard i Need an account username password Figure 4 TouchTunes Dashboard Login page Tip You can also access the Login page for the Dashboard by following the link from the main TouchTunes Web site 2 Open the Need an account help bubble The help bubble explains why you need a user account and how to request one Setting Up the Dashboard 20 3 Click the request form link in the help bubble i an account Before you can use the TouchTunes Dashboard you must first request an account Just fill in this request form Please note that you must be a TouchTunes Partner in order to use this application usemame id A user account request form appears
130. ear in the Dashboard by default do step 4 To control whether selected songs are removed from the Music Cart after a successful operation do step 5 2 In Jukeboxes Identification select one of the following from the left drop down list to control the identifying information that appears first when a list of your jukeboxes appear in the Dashboard Jukebox ID Default Shows the ID number of a jukebox Jukebox Location Shows the current location of a jukebox Tune Central ID Shows the ID number for Tune Central if the jukebox is equipped with this option has Tune Central Shows if the jukebox contains Tune Central 3 Repeat the previous step to set up the remaining lists in the Jukeboxes Identification area and configure the remaining information that is displayed to identify your jukeboxes in the Dashboard 27 Setting Up the Dashboard Setting up the Jukeboxes Identification area also sets the way jukeboxes are sorted in the Dashboard For example selecting Jukebox Location as the first item means that jukeboxes are sorted in alphanumeric order first Enable Show Help to show the contents of help bubbles in the Dashboard UI This option is enabled by default in the Dashboard Enable Remove Songs When Done to remove songs involved in an operation such as a music transfer to a jukebox from your Music Cart when the operation is successfully completed This option is disabled by default since you may want to tran
131. ears You use this page to view diagnostics for your Gen 3 jukeboxes Jukebox Diagnostics ASI SHOW BOX 44608E Helo Choose a jukebox gt gt ASI SHOW BOX 44608E internal TC internal TC lt lt gt Diagnostics Current Status Devices validation failed disable Operator Ul opened disable Temperature Hard disk temperature too high disable CPU temperature too high disable System MJS temperature too high disable Enclosure temperature too high disable Bill Acceptor Percentage of rejected bills too high disable Bill stacker almost full disable Bill stacker full disable C000 COLO CO Bill validator jammed disable Figure 15 Jukebox Diagnostics page 2 If necessary choose the jukebox whose diagnostics you want to view from the Choose a Jukebox list Diagnostics for the selected jukebox appear 3 Review the icons for each diagnostic test to identify any components on the jukebox that have failed Green icons in the list indicate that the component is functioning properly while red icons indicate components that have failed or are experiencing problems White icons indicate diagnostic tests that have been disabled COIN ACCEPTOR Coin acceptor blocked Coin acceptor inverted micro switch Figure 16 A problem indicated on coin acceptor s micro switch 189 Monitoring Jukeboxes Using the TouchTunes Dashboard 190 Tip If you find that some of the diagnostic tests for
132. ec ccncene nee ene nee n eee e tence een eee enn teenies 132 Scheduling Background Music and Attract Modes for a Jukebox 0 0 cece eect nent nen e teenies 136 10 Viewing Your Invoices with the TouchTunes Dashboard 147 OVEWIEW Aese aerua seoa e a edad hes advo tassel eet des A Medea dd a En by nene abcde se Ea 147 Viewing TouchTun siInvoices s svuetond desvv ened ies BAe LA be EL ee ae ey ee 148 11 Managing Music Filters for a Jukebox in the TouchTunes Dashboard 151 OVEN Or An hd ERN anaeaes tan doulas bod pee alee asia ther sent s dedwersalen sens he eae 151 Viewing Music Filters on a Jukebox using the TouchTunes Dashboard 0 cece eee cece eee ee ene eens 153 Setting Up Explicit and Edited Music Filters for a Jukebox 2 cece tenet e ene e teen eneeeeeees 156 Determining the Music Styles Allowed on a JUKeDOX 2 cece cece ene e ene n eee e nee neneeneenes 161 Scheduling TuneCentral for a NextGen Jukebox 2 cece eee nen eee e een e ene n een eneeeeeees 167 Scheduling a Music Filter Set on a Gen 3 JUKEDOX 2 cece eee een e bene ene en ene ene n ene eeeeees 173 12 Setting Up Communications Settings Using the TouchTunes Dashboard 181 OVETVIEW epin 524 65 ie sacle 8 a lend ce PS Koo ia ta Bath ac Fd BING OE OE Ts BAAS LOLA Sele ede BOCES ON LEE EE 181 Configuring Jukebox related Communications Settings 6 cece cece cece nee eee n ene ne ene eeeenes 182 Rebooting a Jukebox Remotely cc cece ce
133. ee Adding Music for Jukeboxes to the Music Cart on page 65 Adding Music for Jukeboxes to the Music Cart What is the Music Cart How do I move songs from a music search or a pre compiled list in the TouchTunes Dashboard to the Music Cart The Music Cart is a storage area where you keep selected songs or albums until you are ready to download them to your jukeboxes As you find music that you want to make available on your jukeboxes you add it to the Music Cart Once you have collected all of the music for download in the Music Cart you transfer it from the Music Cart to your jukeboxes using the procedures in the next section Downloading Music from the Music Cart to a Jukebox To add music for your jukeboxes to the Music Cart 1 Find the music you want to distribute to your jukeboxes through keyword searches music ID searches pre compiled music lists or music requests 2 Select the music you want to add to the Music Cart by doing one of the following 65 Locating Music and Sending it to Jukeboxes Using the Dashboard e Select the songs albums or artists individually in the search results or music list e Click Select All to select all songs albums or artists in the search results or music list Search Results Your search found 103 items grouped in 3 categories Click on a link below to view a category View results for 11 artists 16 albums 76 songs Displaying artists SelectAll SelectNone
134. efix 194 Modifying Money Settings on a PlayPorTT 3 At the left of the screen click Money PlayPorTT Money Settings Heb Games Choose another device gt gt PP000433 art martin office lt lt gt System Schedules xI Accept 1 System Tools Accept 5 xI Accept 10 a lt I Accept 20 Free Play Enable Free Play Accept Changes Credits Rules Sets Reset to Defaults Active Credits Rules Set Preset 1 gt Number of Credits Price Preset 1 edit 1 0 25 2 0 50 4 075 6 1 00 30 5 00 Preset 2 edit 1 0 25 4 1 00 20 5 00 Preset 3 edit 1 0 50 3 1 00 18 5 00 Preset 4 edit Preset 5 edit lt Preset 6 edit lt Figure 17 The Money settings page for PlayPorTTs on the Dashboard The Money settings page appears The following describes the function of each setting on the Money page Credit Cards e Check off the amounts a customer can select when purchasing credits with a credit card Free play e Check this to offer the use of the PlayPorTT at no cost to your patrons Credit Rules Sets e Reset to Defaults Select this to return all credit rules to the factory default values Active Credit Rules Set Select and activate a Credit Rule Set that was created on PlayPorTT handheld or edited from the TouchTunes Dashboard To edit a Credit Rule 1 Next to the Preset 1 2 3 4 5 or 6 click Edit The Edit Credit Rules Set for that Preset is displayed
135. elect the jukebox whose music transfers you want to view from the Choose Another Jukebox list e Select the starting date from which you want to view the music transfer history using the View Transactions Executed Since list 80 Reviewing Music Transfers Optional Set the number of songs to display on each page Transactions History testgb 34D9D8 Choose another Jukebox gt gt testgb lt lt a View transactions executed since January 8 2007 he b 50 gt TOvVember B Display 50 TJ results per pags tal ad 9 2006 November 8 2006 November 7 2006 November 6 2006 November 5 2006 November 4 2006 0 transact November 3 2006 November 2 2006 November 1 2006 October 31 2006 Figure 41 a List of jukeboxes b List of starting dates available c Number of transferred songs to display on each page Note If the selected jukebox has no transaction history the View Transactions Executed Since list is empty 81 Locating Music and Sending it to Jukeboxes Using the Dashboard Songs that have been transferred to the jukebox since the starting date appear Listing Transactions 1 10 of 289 sorted by Date Executed Page First Previous 1 2 3 4 5 6 7 8 Next Last oie a m m m Listing Transactions 1 10 of 289 sorted by Date Executed Page First Previous 1 2 3 4 5 6 7 8 Next Last Export CSW Excel XML PDE Figure 42 List of so
136. ent music with explicit lyrics from being played on a jukebox using the TouchTunes Dashboard You use the explicit music filter to prevent music with explicit lyrics from being played on a jukebox For example you can use this filter to remove Rock Rap or Hip Hop songs with explicit lyrics from the jukebox located in a family style restaurant On Gen 3 jukeboxes you can also set up an edited music filter for a jukebox to control if edited music radio friendly versions of explicit songs with the offending lyrics removed or bleeped out are available on a jukebox You can use edited music to replace explicit songs on your jukeboxes For example you could choose to replace explicit Rock Rap or Hip Hop songs with their edited versions that are free of the offending lyrics NextGen and Gen 3 jukeboxes have separate procedures for setting up explicit and edited music filters e To set up the explicit music filter for a NextGen jukebox see To set up an explicit music filter for a NextGen jukebox on page 157 e To set up the explicit and edited music filters for a Gen 3 jukebox see To set up explicit and edited music filters for a Gen 3 jukebox on page 158 156 Setting Up Explicit and Edited Music Filters for a Jukebox Tip To identify the generation of your jukebox choose My Jukeboxes Summary in the Dashboard select your jukebox from the list on the page that appears and look at the Type field in the Jukebox Inform
137. ers Auxiliary Starts After 0m 00s gt minute s Song Length Limit Enabled 7 Maximum Length 3m 00s minutes Background Music EQ schedule this setting Enabled _ Delay before Start Om 00s minute s Delay between Songs om 00s gt minute s insert a Delay After 1 7 songs ul Randomize BGM 7 Play Interrupts BGM V Song List Type Background Y Song List Ayer Y Hoy gt preview Accept Changes Figure 4 Display panel area divided into two vertical sub panels Understanding the Dashboard Workflow 14 What is the general workflow sequence of events that should follow when managing my jukeboxes through the TouchTunes Dashboard A workflow is a procedure showing the general order of work associated with achieving a goal The following procedure shows the workflow associated with managing your jukeboxes through the TouchTunes Dashboard You may find this workflow useful while you are first learning how to use the Dashboard or evaluating where you can integrate the Dashboard into your normal business practises To use the TouchTunes Dashboard 1 Obtain a TouchTunes Dashboard user account set up your account and your preferences and log in to the Dashboard See Setting Up the Dashboard on page 17 Understanding the Dashboard Workflow 2 Create and configure Dashboard user accounts for your employees or location owners who may also use the Dashboard to perform jukebox management See Setting
138. ery song and album in the TouchTunes music library is identified by a unique ID number The Music ID search feature is the fastest way to find and compile a list of songs or albums using the Operator Dashboard you enter the music ID numbers in the Dashboard and then start your search The Dashboard finds all the songs or albums corresponding to the IDs you entered and compiles them into a list that you can then distribute to all of your jukeboxes For more information about music IDs and the music ID search see Searching for Music by Song or Album ID Number on page 55 How do I add songs from compiled lists such as Sylvie s Picks or Billboard s Top 100 using the TouchTunes Dashboard You can access many different compiled music lists in the Operator Dashboard including those from Billboard Magazine such as the Billboard Top 40 You can also use the Dashboard to view the music lists put together by Sylvie TouchTunes own in house music expert You can use these music lists to keep your jukeboxes stocked with both current and upcoming hit music for a number of different music styles To learn about the music lists available through the Operator Dashboard and how to access them see How dol add songs from compiled lists such as Sylvie s Picks or Billboard s Top 100 using the TouchTunes Dashboard on page 58 How do I use the TouchTunes Dashboard to find songs that were recently added to the TouchTunes library You can acces
139. es Dashboard choose My Jukeboxes Settings The Music amp System Settings page appears which is the default page for jukebox settings You use this page to select the jukebox that you want to configure 2 If necessary select the jukebox whose TuneCentral credit settings you want to access from the Choose Another Jukebox list Vi w Touchlunes Dashboard HOME I MUBICCART HELP LOQOUT 0 songs My Jukeboxes Summary Diagnostics Settings Locatioi Hep 222222 Choose another Jukebox gt gt The Tawny Fish Saloon lt lt gt Music amp System Background amp Attract 3 Navigate to the TuneCentral Feature area on the page 4 Do the following to configure the TuneCentral for the jukebox If necessary enable TuneCentral to activate this feature on the jukebox Use the Price list to set the additional cost in credits for playing a song on TuneCentral If necessary enable Daily Update to update TuneCentral during the daily communications period between the jukebox and the TouchTunes server Music amp System Settings for The Tawny Fish Saloon isn 222222 AR Choose another Jukebox gt gt The Tawny Fish Saloon lt lt x Music Settings VOTE FOR DOWNLOAD TOP 10 Enable E Bi A Votes for 1 credit 5 E votes OVERPLAY Votes for 2 credits 12 x votes Enable V Cut off day Sunday RANDOM MODE TUNECENTRAL FEATURE Enable V Enable Vv Price 27 plays Figure 19 TuneCentral enabled with t
140. es Digital Jukeboxes Choose from one of the categories below by clicking on best music right at your fingertips Can t find the music you re looking for in a Music List Try searching for an artist album or song Show a different Hot List Select another Hot List orgo Back tothe Music Portal Search Results Select All Select None Add to Cart Listing all 115 albums found sorted by Album Song Song ID Artist Album Year 19 2008 Adele 12 songs lt 4 Minutes 2008 o Madonna 1 song A Band in Hope 2008 m The Matches 14 songs O A Kiss Could Be Deadly 2008 Figure 20 List of new music added to the TouchTunes music library 2 Once you have found the music you were looking for add it to the Music Cart so you can transfer it to your jukeboxes See Adding Music for Jukeboxes to the Music Cart on page 65 62 Requesting Music from TouchTunes Requesting Music from TouchTunes Can use the TouchTunes Dashboard to request music that is notin the TouchTunes library TouchTunes is always interested in receiving your suggestions to help build and improve its music library You can use the Dashboard to send your music requests directly to the TouchTunes music department Once you submit a music request you receive an e mail from TouchTunes indicating the status and result of your request You can also use the Dashboard to monitor music requests e To submit a music request see
141. estions cece cee cee ere eee e teen een ene e eee e nee n teen teen eens eee een eeee 204 User Account and Login Related Questions 0 0 c cece eee ene cn eee een eee ene e eee n cence een ene teenies 205 Location Related Questions 0 cece cece cece eee cee ene e een tent eee cence eee naaie eee es 206 Music Search and Management Related Questions 00 e cece eee eee e nee een en eee ene eneneeneeees 206 Income and Accounting Related Questions ccc cece cece cence nee n ene eee e eee e nese ene eeeeees 208 Music Filter Related Questions ccc cece cece ee cee eee eee ene e ene e ene e eee n eee eee teen eset eee tees 209 Jukebox Configuration Related Questions 0 cece cece cnet e een e ene eee nee e ene e een e eee en ene en ene 210 Jukebox Troubleshooting Related Questions 0 cece cece c eee een een ene e een ene n ene eneenenneneees 211 PlayPorl T Related Questions 23 00 poses aenaran O08 Races es PERL Tage spObe lathes Moka teaag tarpon a 211 Introducing the TouchTunes Operator Dashboard This chapter introduces the Dashboard and provides you with information about system requirements the documentation set and getting customer support Contents QUEIVIEW doi rei tE esl Sealed Seca Geb ns eG ii ated ae de sree Geel EEE Grete xs 1 Browsers Supported by the TouchTunes Dashboard 0 ceceeeeceeees 2 Help Resources for the TouchTunes Dashboard
142. ettings page for a Gen 2 jukebox Otherwise you should remove songs from the jukebox music library see Removing Music from a Single Jukebox on page 89 The jukebox can connect to the TouchTunes server but is not Unstable able to maintain the connection To handle this problem check the duration of the connection window for the jukebox to ensure that it is long enough see Configuring Jukebox related Communications Settings on page 182 If the this is fine check the connection settings of the jukebox on site using its Operators Guide Connection m The jukebox has not connected to the TouchTunes server Communications Within the last 5 days You can disregard this icon if the Down jukebox is new and its communications settings are not yet configured Otherwise this icon indicates that the jukebox is experiencing major communications difficulties To handle this problem you must check the connection settings for the jukebox on site using its Operators Guide 3 Optional Export the report showing the status of your jukeboxes from the TouchTunes Dashboard to any of the file formats listed below the report area Viewing Gen 3 Jukebox Diagnostics 188 What diagnostics can I monitor for a Gen 3 jukebox using the TouchTunes Dashboard For Gen 3 jukeboxes that use a broadband Internet connection you can use the TouchTunes Dashboard to monitor diagnostics that continually test the health of key componen
143. ew Period area for new events or Edit Period area for scheduled events appears below the schedule legend You use these controls to create and configure events on Scheduling Background Music and Attract Modes for a Jukebox a jukebox s schedule including the jukebox mode and the credit rule used during the scheduled event ADD A NEW PERIOD Day s Weekend x Credit rules DEFAULT_SET 7 Ea M Add period Cancel Figure 21 Add a New Period area 5 Do the following to set up or modify the event e Use the Day s list to set the days of the week when the jukebox mode and or credit rule is active on the jukebox e Use the From and To lists to set the time period when the jukebox mode and or credit rule is active on the jukebox Use the Credit Rules list to choose the credit rule used to price songs and services on the jukebox during the event See Setting Up the Credit Rules for a Jukebox on page 99 e Use the Play Mode list to set the jukebox mode used during the event Normal Background music or Attract mode 6 Update the schedule by clicking Add Period to add a new event to the schedule or Change Period to update an existing event on the schedule The schedule is updated If you set an event to run in BGM or attract mode its color changes to indicate its mode For example the jukebox whose schedule is shown below runs in background mode during weekends and runs in attract mode during the location s weekly Lad
144. ew times per year e Connection times can be displayed in 24 hour time format 00 00 24 00 or in the 12 hour AM PM format 4 To set when the jukebox will begin its connection each night select a time from the Start Connection At list 5 To set when the jukebox will end its connection each night select a time from the End Connect At list 6 Click Accept Changes The Connection Settings page indicates whether the changes were successful If the jukebox to which you are applying changes is connected by dial up these new settings will be applied at the next connection time The jukebox then continues to use these new settings 183 Setting Up Communications Settings Using the TouchTunes Dashboard If the jukebox to which you are applying changes is connected by broadband the changes will be applied immediately If you are in the middle of the current connection time the new connection window is implemented the following night For more information on connection settings and more details on setting the connection time see the Jukebox Software Operator s Manual for your jukebox This document is available from the Documentation page in the Dashboard which you can access by choosing TouchTunes Documentation Rebooting a Jukebox Remotely How can l reboot a jukebox through the Dashboard Rebooting a jukebox can sometimes fix issues that cannot otherwise be resolved To make this process more convenient Gen 3 jukeboxes w
145. f 22 sorted by Song Title 1D Central Big Lou s Bar and at an 1900 100 S Next Last ge ag et 7 OBL O u Oo 1750 6 0 111111 Rush 3 Jukeboxes Export CSV Excel XML PDF Select All Select None Order Songs Delete Songs Rush Anthem 5 Rush Figure 14 Music Cart page 2 Do one of the following If your Music Cart is empty go to step 3 to find the music that you want to remove from your jukeboxes e If your Music Cart contains songs continue to the next step to empty it out before continuing Although the Music Cart is usually used to distribute songs to jukeboxes you can also use it to remove a song or set of songs from multiple jukeboxes However you should empty the Music Cart beforehand to prepare for this operation 3 Optional Clean out the contents of the Music Cart by clicking Select All then Remove From Cart and then clicking OK when prompted to all the songs in the Cart The Music Cart is now empty 4 Do one of the following to find the music you want to remove from your jukeboxes Find the song s on one jukebox that you want removed from other jukeboxes using the procedure in Viewing Music on a Jukebox on page 84 Find the song s on multiple jukeboxes that you want to remove using the procedure in Viewing Music on a Jukebox on page 84 DUPE Removing Music from Multiple Jukeboxes e Find the song s or pre compiled
146. fee set to 50 cents per play You have set up the billing split and off the top values for the jukebox Now apply these changes to the jukebox 7 Click Accept Changes Managing Jukebox Income Using the TouchTunes Dashboard The Gen 3 Money Settings page reappears to confirm that these values are applied to the jukebox Gen 3 Bookkeeping Settings Hele Morphing Choose another Jukebox gt gt Big Lou s Bar and Grille lt lt Money Bookkeeping BILLING SPLIT SETTINGS Hardware Location Percentage v 33 Connection JUKEBOX OFF THE TOP Filters 100 0 Rule Type Fixed E TUNECENTRAL OFF THE TOP 0 5 Rule Type j per Play Accept Changes BILLING SPLIT EXAMPLE Jukebox Coinage 3 100 00 from 100 Jooo TuneCentral Coinage 150 00 trom 100 plays 3 plays Location Split s 33 00 Jukebox Off the Top TuneCentral Coinage Off the Top Operator Split 3 50 00 s 67 00 100 00 al To Be Split Figure 27 Billing split and off the top fees set for a Gen 3 jukebox When you collect revenue for this jukebox you can use the Billing Split Example area on this page or on the jukebox itself to calculate the off the top fees and splits Note The amounts entered for the billing split and off the top fees do not appear when you view jukebox revenues on the jukebox itself Only the location and operator splits appear on the jukebox 8 Use the Billing Split Example area to calculate
147. filter set is active Scheduling a Music Filter Set on a Gen 3 Jukebox on page 173 7 To create a filter set from the music filter settings enter the name for the new filter set in the field indicated and then click Save as SAVE AS DEFA TER SAVE FOR SCHEDULING Save as an existing Filter Set this Filter as no_classical_filter or Saveas this Filter as a new Filter named EditedOK_Filted The Music Filters page reappears to confirm that a new filter set is created from the music filter settings To schedule when a filter set is active see Scheduling a Music Filter Set ona Gen 3 Jukebox on page 173 Determining the Music Styles Allowed on a Jukebox Can control what music styles appear on a jukebox through the TouchTunes Dashboard You use the allowed styles music filter to set the music styles music categories such as Pop Rock or Rap that are available for play on a jukebox You generally use this filter to match the music available on a jukebox to a location s particular theme such as featuring Country amp Western music on the jukebox of a bar with a western theme Most general music styles contain multiple sub genres for example the Pop music genre contains sub genres like Alternative Dance and Disco While you use the allowable styles music filter to control the general music styles on a jukebox you can also use this filter to tailor the music selection for a location by adding or removing sub ge
148. for the location owners to request this song you transfer it to all your jukeboxes to maximize revenues as the song gets more popular Learning About the TouchTunes Dashboard 10 You can also sort these reports in various ways that can help you identify situations at locations that you were otherwise unaware of For example say that your revenue reports in the Dashboard show that jukebox revenue at a particular bar has decreased significantly over the past two weekends You contact the bar owner and discover that he has brought in a DJ to play music during the weekend which is a violation of your contract with him The owner agrees to cancel the DJ and your weekend revenues for this location return to normal Delegation of Management Tasks Depending on the size and or organization of your business you can create additional Dashboard user accounts to allow your employees or even your location owners to handle certain jukebox management tasks through the TouchTunes Dashboard When you create these accounts you also set up security rules that define what Dashboard functionality and jukebox locations these additional users can access Using this feature allows you to delegate jukebox management tasks to other people while ensuring that each user only has access to the functionality and locations they need For example you can create a Dashboard account for a location owner so they can use their knowledge of their clientele s musical tastes to
149. for the weekly Ladies Night event that occurs every Wednesday evening at this location 5 Do one of the following e To add a new credit rule click Add Credit Rules Set and continue to the next step e To modify a credit rule click edit beside the name of the rule and go to step 7 e To remove a non default credit rule click Remove Rules Set and confirm the action when prompted Note Make sure you are deleting the right credit rule before confirming the deletion You cannot recover a credit rule once it is deleted 101 Managing Jukebox Income Using the TouchTunes Dashboard 6 Enter the name for the new credit rule set in the Rules Set Name field Figure 12 NEW CREDITS RULES SET Rules Set Name credits for credits for so gt foo gt 0 gt Joo gt 0 gt Joo gt credits for 0 foo fo foz 4 m j x credits for i credits for Create Credits Rules Set Cancel Creating and naming a new credit rule Tip Use a descriptive name for a new credit rule as it cannot be renamed once the credit rule is created Next define the credit rule by setting exchange rates between coinage and jukebox credits You can set up to five exchange rates per credit rule to handle each major coinage denomination bill or coin that may be used for the jukebox 7 Use the controls in the New Credit Rules Set or Edit Credit Rules Set area s to define the exchange rate between coinage and jukebox
150. for them Setting up your locations in the Dashboard also allows you to Identify the origin of jukebox revenues since the revenue reports will later be categorized by location e View music related operating expenses for each location since a TouchTunes music service invoice is broken down by location e Track the operating history of a jukebox such as the date when your jukebox was delivered to a location and how long it has been there 39 Entering Your Jukebox Locations in the TouchTunes Dashboard In this chapter you will find answers to the following questions e How do set up my locations in the TouchTunes Dashboard p 40 e How do move a jukebox to a different location in the TouchTunes Dashboard p 44 How do I change a location s name or contact information in the TouchTunes Dashboard p 46 Adding a Location to the TouchTunes Dashboard How do set up my locations in the TouchTunes Dashboard Add a location to the TouchTunes Dashboard to record the details for the location such as its name address and the name of the contact person at the establishment who is responsible for the jukebox To add a location and associate a jukebox with it 1 In the TouchTunes Dashboard choose My Jukeboxes Summary The Jukebox Manager page appears You use the Location Information area on this page to add or modify the location for a jukebox Summary Diagnostics Settings Location USB Updater
151. g lunchtime and then switch to attract mode during Happy Hour to attract business To learn how to schedule the background music or attract modes see Scheduling Background Music and Attract Modes for a Jukebox on page 136 How do I modify the time period when a jukebox can call the TouchTunes server You can use the Operator Dashboard to modify the time period during which a jukebox calls the TouchTunes server called the communications window This is the only communications setting that you can modify remotely using the Dashboard all other communications settings must be configured on site For instructions on modifying the communications window for a jukebox see Configuring Jukebox related Communications Settings on page 182 Jukebox Troubleshooting Related Questions How do know if my jukeboxes are connecting properly to the TouchTunes Dashboard You can use the Operator Dashboard to check whether your jukeboxes are connecting to the TouchTunes server properly Doing this can help you identify jukeboxes with communication problems that are preventing them from connecting to the TouchTunes server and receiving new music and updates To check the communications between your jukeboxes and the TouchTunes server see Viewing Jukebox Connectivity Status on page 186 What diagnostics can monitor for a Gen 3 jukebox using the TouchTunes Dashboard Gen 3 jukeboxes allow you to monitor diagnostic tests that show the current status
152. gs 1 50 x z x ID Central Big Lou s Bar and 1900 100 o Page First Previous 1 2 3 4 5 Next Last Grille The Tawny Fish sane on aan a Saloon ie 1 EEE 211 VAR 1750 6 0 111111 E Ri 2112 53462708 3 Jukeboxes E Rush A Export CSV Excel XML PDF o l Fa Rush Select All Select None Order Songs Delete Songs A Pas E Rush Anthem 5 E Rush ge Figure 26 Music Cart page The left side of the Music cart page shows the current contents of your Music Cart while the right side of the page shows a list of your jukeboxes 2 Select the music to be transferred in the Your Music Cart area by doing one of the following 67 Locating Music and Sending it to Jukeboxes Using the Dashboard e Select the songs albums or artists individually e Click Select All to select all of the songs in the Music Cart Your Music Cart 22 songs gs button To ny songs from the list gs button elected songs from the cart after a Display 5 x songs per page Select All Select None Remove From Cart Listing songs 1 5 of 22 sorted by Song Title Page First Previous 1 2 3 4 5 Next Last Song Song ID al Artist Album Year a ai m Figure 27 Songs in Music Cart selected for transfer to jukebox es 3 Optional Enable Remove the Selected Songs from the Cart After a Successful Operation if you want to automatically delete the songs from your Music Cart once
153. gs on a jukebox 1 In the TouchTunes Dashboard choose My Music Jukebox Content 2 Select a jukebox from the drop down menu and click the Duplicate Songs button 85 Managing Music on Jukeboxes Using the TouchTunes Dashboard This will produce a list of songs by the same artist with the same title The resulting list can be filtered to show all duplicates or just the songs that have an explicit or edited counterpart Jukebox Content Azure Italian Cafe 34A886 Help Choose another Jukebox gt gt Azure Italian Cafe 34A886 lt lt gt Display 100 gt results per page Now showing duplicate songs on this jukebox Show All songs Find Duplicates Explicit Edited Other Duplicate Jukebox Songs SelectAll Select None Remove Selected Add to Cart Listing all 24 songs found sorted by Song Title Song Song ID A Popularity G a a a A Ameni enre Style Received Plays pe Last Played Vv wae 2 96 ee April 28 2008 0 0 Never Chick Magnet 77119604 Rock gt ja v spril 2 8 evi m MXPX Ten Years And Running Punk ala Ae ian J Kells Do Your Feet Hurt Rock pes a v April 28 2008 Neve M MXPX Lite in Gen Punk seh alc soa Sort duplicate songs on a jukebox and use filters to easily remove only the ones you want e To delete songs from this page select them with the checkbox on the left then click Remove Selected Tracking Song Popularity Can l find out what songs are being p
154. gt Big Lou s Bar and Grille lt lt z Morphing MUSIC Money Overplay Enabled V Bookkeeping Random Mode Enabled V AVC Enabled JX Hardware q Connection SONG LENGTH LIMIT Enabled V Maximum Length 3 00 minute s BACKGROUND MUSIC EQ Schedule this setting Enabled Delay before Start 10 00 minute s Delay between Songs 0 00 minute s Song List Type Background Song List 80 s Strikes back z Filters Figure 18 Music Settings page for a Gen 3 jukebox Because attract mode is very similar to background music mode you use the controls in the Background Music area on this page to activate and configure both modes for this jukebox 2 If necessary select the jukebox whose attract mode you want to configure from the Choose Another Jukebox list 3 Enable the attract and background music mode for this jukebox BACKGROUND MUSIC EQ Fer this setting Enabled fv Delay before start 10 00 minute s Delay between Songs 0 00 x minute s The only difference between background music and attract modes on a Gen 3 jukebox is the amount of time between songs e For the background music mode the delay between songs should be 2 minutes or less For attract mode the delay between songs should be 15 minutes or more 135 Configuring Music and Game Settings Using the TouchTunes Dashboard 4 Use the Delay Before Start list to set the number of minutes and seconds a jukebox must wait after playing
155. hboard Note TouchTunes saves your preferences for the Dashboard in a small text file called a cookie Your web browser must be configured to accept cookies for your preferences to be set properly when you log on to the Dashboard again Because cookies are saved to your computer s hard disk if you use more than one computer to access the TouchTunes Dashboard you must set up your preferences again on the other computer 26 To set your preferences for the Dashboard 1 Click My Info Preferences in the Dashboard navigation bar Log On to the TouchTunes Dashboard The Dashboard Preferences page appears You use this page to control how the Dashboard appears and works when you are logged in A Y Touchlunes BDE TTo HOME MUBIC CART HELP LOGOUT 0 songs My Info Web account Preferences Alerts Sub Users Corporate Profile Dashboard Preferences Heb This page allows you to change some aspects of Dashboard that are customizable Please note that those preferences are saved locally in your browser Jukeboxes Identification How are your jul s Jukebox ID 7 Jukebox Location x gt x identified in Dashboare Vv done r successful operation Save your preferences Figure 12 The Dashboard Preferences page Use the following guide to setting preferences for the TouchTunes Dashboard e To change the way your jukeboxes appear in a list do the next two steps e To set the content for help bubbles app
156. he Dashboard that you would like to make the location of your jukeboxes public your location is added to the myTouchTunes database Then through Google Maps functionality the myTouchTunes Web page overlays indicators on the mySpots map to let potential customers know where they can find your place of business 1 In the Dashboard choose My Jukeboxes Summary The Jukebox Manager page appears You use the Location Information area on this page to add or modify the location for a jukebox 2 Click Edit this Location Information 47 Entering Your Jukebox Locations in the TouchTunes Dashboard 3 Change the setting from Private to Public or vice versa and click Confirm and Agree Jukebox Location gt Modify Location Public Profile fields are mandatory Public Name George s Bar amp Grill Location Type Business Retail gt Public Description Location Address 60 Elm Road City San Dimas State CALIFORNIA gt Country USA z Zip Code 90416 Verify the address on Google Maps Phone Number 214 555 3542 975 C Private Public Location Figure 12 Make your jukeboxes public from the Dashboard and put your locations on the map Note If you are unable to modify this setting you may have the Keep all locations private set on the My Info Corporate Profile page 48 Locating Music and Sending it to Jukeboxes Using the Dashboard This chapter explains how to use the TouchTunes
157. he cost set to 2 credits Configuring the Revenue Model for a Jukebox The TuneCentral Price list sets the additional cost in credits for using this feature For example if the cost to play a song on the jukebox is 1 credit and the cost for using TuneCentral is 3 credits the total cost for having the song play next is 4 credits 5 Click Accept Changes to save the TuneCentral credit settings The TuneCentral credit settings for the jukebox are updated To configure Play Next and TuneCentral credit settings for a Gen 3 jukebox 1 In the TouchTunes Dashboard choose My Jukeboxes Settings The Music amp System Settings page appears which is the default page for jukebox settings You use this page to select the jukebox that you want to configure 2 If necessary select the jukebox whose Play Next and TuneCentral settings you want to access from the Choose Another Jukebox list Touchlunes BECIK ore FP uec HOME HELP LOGOUT My Jukeboxes Summary Diagnostics Location USB Updater Gen3 Money Settings Music Aere tal gt gt AMOA 2007 EMI box 432BFC internal TC internal TC lt lt gt 3 Choose Money from the left side menu 109 Managing Jukebox Income Using the TouchTunes Dashboard The Gen 3 Money Settings page appears You use the controls on this page to configure its Play Next and TuneCentral credit settings as well as manage the credit rules for the jukebox Gen 3 Money
158. his page to view the upcoming music transfers to your jukeboxes 2 If necessary select the jukebox whose music transfers you want to view from the Choose Another Jukebox list Songs to be transferred to the jukebox appear Pending Transactions FRED 355B8A This jukebox should connect to our servers at April 5 2008 3 00 4M EDT and perform the actions listed below Choose another Jukebox gt gt FRED 355B8A TC 84E14 lt lt x Display 100 resuts per page 7 songs to send to this jukebox Select All Select None Add to Cart Cancel High Priority Normal Priority Listing all 7 Transactions found sorted by Date Added Song Song ID z yA S Tune Artist Album Year py Added From Priority Central Li April 4 2008 Dashboard Normal k amp Dre EDITED 20903202 onn gt Ap 2008 ashboard Norma E Fat Joe The Elephant in The Room 2008 pril 4 2008 Dashboard Normal E a a celerate 2008 April 4 2008 Dashboard Normal AMY ver Wanted 69147 AR B Il You Ever Wanted 69147701 April 4 2008 PASSAA INGMA Black Keys Attack amp Release 2008 Figure 39 List of songs to send to a jukebox You can use the controls on this page to remove songs from the music transfer as well as to set the priority in which songs should be downloaded to the jukebox 3 Optional To remove songs from the download select the songs to be removed from the download list and then click Cancel 79 Locating Mu
159. hnicians jukebox music managers and or location owners restricted access to the Dashboard such as preventing them from viewing my jukebox revenues Add a sub user account for each person who needs to perform tasks using the TouchTunes Dashboard When you create a sub user account you also set what Dashboard functionality and jukebox locations the person is able to access For example you can allow the following e Browsing the TouchTunes music catalog e Accessing Technical Documentation related News articles and Technical Support documents Conversely you can also restrict the following actions e Viewing and accessing all jukebox locations e Creating additional sub users You can customize the Dashboard functionality for a sub user by assigning them a pre defined role that corresponds to their job description or responsibilities When you assign a sub user a role you give them permission to access certain Dashboard features while preventing them from accessing others For example assigning the Money Manager role to an employee who handles your accounting tasks allows them to view jukebox revenue reports and TouchTunes invoices in the TouchTunes Dashboard Using roles simplifies the setup of permissions for a sub user account since you do not have to indicate what individual Dashboard features are available to them The TouchTunes Dashboard also provides a special role for location owners that allows them to choose and manage mus
160. ic and Attract Modes for a Jukebox 136 Overview You use the TouchTunes Dashboard to configure an idle jukebox to run in one of the following special modes e Background music mode In this mode the jukebox plays background music for a location You use this mode to provide background music via the jukebox and provide an alternative to BGM services like satellite radio Attract mode In this mode the jukebox plays background music at regular intervals and displays self promotional advertising on its screen You use this mode to encourage usage of the jukebox among a location s patrons 127 Configuring Music and Game Settings Using the TouchTunes Dashboard You use these modes to generate interest in the jukebox among the patrons of a location as well as to demonstrate the value of the jukebox to the location owner by providing him with background music services In this chapter you will find answers to the following questions How do set up the background music mode for a jukebox using the TouchTunes Dashboard p 128 e How do I set up the attract mode for a jukebox using the TouchTunes Dashboard p 132 Can I schedule when the background music and attract modes are active for a jukebox through the TouchTunes Dashboard p 136 Setting Up the Background Music Mode on a Jukebox How do set up the background music mode for a jukebox using the TouchTunes Dashboard You can configure
161. ic for their location This allows the location owner to tailor the music on their jukebox based on their knowledge of their clientele s musical taste For example assume that one of your locations is a Latin dance club You create a Dashboard sub user account for Estaban the club owner because you yourself are unfamiliar with Latin dance music Estaban can then use the Dashboard to view the music catalog and select music that he knows will be popular with his patrons Before creating and assigning Dashboard sub user accounts you should establish a set of best practices that all employees and location owners must follow when using the Dashboard Explaining these practices allows everyone to understand what the rights expectations and responsibilities are for their sub user account The following examples are good practices to assume when creating sub users e Ensure there is only one sub user account per person This helps to simplify the tracking of sub user accounts and ensures that you can find the role s assigned to each person e Forbid sub users from sharing their Dashboard user account usernames and passwords This helps to ensure the overall security of the Dashboard against outside abuse Adding a Sub User Account to the TouchTunes Dashboard To add a sub user account 1 On the TouchTunes Dashboard choose My Info Sub Users The Dashboard Sub Users page appears showing all current Dashboard sub user accounts wy Touchl
162. ick the Show Invoice button to display it Acrobat Reader must be installed Aane Poa Adobe Reader A No invoices available at this time for 2008 You can view your invoices for 2007 A They should be available in February at the latest Requested Billing Details View invoice Show Invoice Figure 11 Invoices for the current year are displayed In this case none are available yet for 2008 2 If you know the number of the invoice you want to access type it in the View Invoice field then click Show Invoice Note If you do not know the invoice number proceed to step 3 The requested invoice s details appear 3 If you do not know the number of the particular invoice you want to access do one of the following to locate it If necessary click the year for which you want to view an invoice 148 Viewing TouchTunes Invoices e Sort the invoices in the list in ascending or descending or by month invoice or invoice date by clicking the corresponding arrow icons a Month Invoice Invoice Date Documents b Figure 12 a Click to sort invoices by month from earliest to latest b Click to sort invoices by month from latest to earliest 4 Click the type of invoice you want to view from the Documents column You are provided a list with different types of invoices and statements The Detailed Invoice includes all information available while the other invoices listed provide different views of the sa
163. icrosoft Internet Explorer x gt re you sure you want to delete user ZakoB x7 Click OK to confirm this operation cne Note The next step permanently deletes a Dashboard sub user account Before continuing ensure that the indicated sub user is the one that you want deleted If you delete the wrong sub user account by accident you will need to manually recreate it 3 Click OK to confirm the action The sub user account is deleted and the Dashboard Sub Users page shows the sub user accounts remaining 38 Entering Your Jukebox Locations in the TouchTunes Dashboard This chapter explains how to add and manage locations in the TouchTunes Dashboard so you can track where each of your jukeboxes is installed and who is responsible for them Contents OVEIVIEW and ieescnsr einen bevicttaceereeeiebesieeii ies EE EEE TENEN 39 Adding a Location to the TouchTunes Dashboard 0 ccc ce ne eeeenes 40 Moving a Jukebox to a Location in the TouchTunes Dashboard 44 Modifying Location Details in the TouchTunes Dashboard 46 Modifying the Public and Private Details in the TouchTunes Dashboard 47 Overview A location is a generic term used to identify any establishment where you install a TouchTunes jukebox such as a bar a club or a restaurant You manage your locations through the TouchTunes Dashboard to keep track of where each of your jukeboxes is located and identify who is responsible
164. ies Night event on Wednesday evenings Otherwise the jukebox runs in normal mode SCHEDULE Monday Tuesday Wednesday Thursday Friday Saturday Add period LEGEND Normal Attract ey Background Figure 22 Jukebox whose BGM mode is active on weekends and attract mode is active Wednesday from 7 to 9 PM To schedule background music and attract modes for a Gen 3 jukebox 1 In the TouchTunes Dashboard choose My Jukeboxes Settings 139 Configuring Music and Game Settings Using the TouchTunes Dashboard The Gen 3 Music Settings page appears A Touchlunes Dashboard HOME eca HELP LOGOUT 0 songs gt gt Big Lou s Bar and Grille lt lt Background E 80 s Strikes back v Figure 23 Music Settings page for a Gen 3 jukebox 2 Click Schedule This Setting in the Background Music area 140 Scheduling Background Music and Attract Modes for a Jukebox The Background Music Scheduling View window appears You use this window to schedule when the jukebox is running in BGM or attract modes close Background Music Scheduling View Hep January 2007 Events Scheduled on January 15 2007 Today gt k 12 00 AM Sun Mon Tue Wed Thu Fri Sat 4 00 AM 1 2 3 4 5 6 2 00 AM 7 8 9 10 11 12 E 3 00 AM 14 16 17 18 19 20 4 00 4M 2 22 23 24 25 26 XJ 5 00 AM 28 29 30 31 6 00 AM 7 00 AM 8 00 AM 9 00 AM 10 00 AM 11 00 AM 12 00 PM 1 00 PM 2 00 PM 3 00 PM 4 00 P
165. in the left panel select the Gen 3 jukeboxes you will be updating on location with the USB Content Updater Select Gen 3 jukeboxes to update Select All Select None 4 jukeboxes Senn Downloads Top Location Jukebox ID Orders Sapa ee from NextGen gt Software TEESE Morph Songs J WAREHOUSE 26BB81 5 0 54 N A Update to 3 6 0 54 Available M Steve s desk 2AA26C 12 14 0 NIA Update to 3 6 0 54 Available M Test location 342622 5 0 5 N A Update to 3 6 0 54 Available 3 oe 60 M DC Boston 342AC9 14 0 0 oe Available 4 jukeboxes Export CSV Excel XML PDF Figure 29 Selecting Gen 3 jukeboxes to update Note Remember that the USB Content Updater can store updates for multiple jukeboxes ona single USB device so long as you have adequate space on the device 5 Continue to scroll down the left side of the page to the Select NextGen jukeboxes to prepare for a Gen 3 upgrade area Select any NextGen Gen 2 jukeboxes that you intend to upgrade to Gen 3 in the near future or have recently upgraded to Gen 3 Select NextGen jukeboxes to prepare for a Gen 3 upgrade Heb Select Al_ Select None _ 312 jukeboxes Location lt Jukebox ID gt Orders Top Songs V Office 2D1F96 T 54 M Taiwan 355AC2 id 44 M Claude office 336BFF o 93 IV Dominique Home 26B73A 7 147 4 jukeboxes Figure 30 Selecting NextGen Gen 2 jukeboxes that have been or will soon be upgraded to Gen 3
166. ing fa credit s Filters PLAY NEXT Enabled V Surcharge 1 x credit s TUNECENTRAL Surcharge credit s Accept Changes CREDITS RULES SETS Number of Credits Price Operator Set edit 2 1 00 12 5 00 Figure 14 Money Settings page for a Gen 3 jukebox 4 If necessary navigate to the Credit Rules Sets area This area is where you set the default credit rule for the jukebox Gen 3 jukeboxes support a single default credit rule called the Operator Set 104 Configuring the Revenue Model for a Jukebox 5 Click edit to modify the Operator Set credit rule CREDITS RULES SETS Number of Credits Price Operator Set edit 2 1 00 12 5 00 The structure of this credit rule appears Modify the credit rule by setting exchange rates between coinage and jukebox credits You can set up to five exchange rates per credit rule to handle each major coinage denomination bill or coin that may be used for the jukebox 6 Use the controls in the Edit Credit Rules Set area to define the exchange rate between jukebox credits and coinage CREDITS RULES SETS Number of Credits Price Operator Set edit 2 1 00 12 5 00 EDIT CREDITS RULES SET 2 A oft foo rl 12 x 15 00 fea sfo foo x 56 v 3 20 foo x E fo Joo Save Credits Rules Set Cancel Figure 15 Exchange rates modified for the default credit rule When you are setting up credit rules you must make sure that they are consistent meaning th
167. ing in attract mode Next set the length of time a jukebox must be idle before it can switch to attract mode 6 Use the controls in the Idle Time Delay area to set the number of hours and minutes that the jukebox must be idle before attract mode can be activated ATTRACT MODE Enable JV Play any song C Play top 50 gt songs Idle time delay 0 hours 30 bd minutes Accept Changes Figure 17 Jukebox set to go into attract mode after 30 minutes A song is played once the jukebox has been idle for the period of time set in the Idle Time Delay area If the jukebox continues to remain idle a song is played each time the jukebox reaches the interval defined in this area until a customer plays a song Tip To maximize your jukebox revenue set a delay of at least 15 minutes for the jukebox to be idle before attract mode is activated 7 Click Accept Changes 8 Optional Schedule when attract mode is active on the jukebox See Scheduling Background Music and Attract Modes for a Jukebox on page 136 134 Setting Up the Attract Mode on a Jukebox To set up attract mode for a Gen 3 jukebox 1 In the TouchTunes Dashboard choose My Jukeboxes Settings The Gen 3 Music Settings page appears g Touchlunes Dashboard HOME MUSICCART HELP LOGOUT Da 0 songs My Jukeboxes Summary Diagnostics Settings Location A conv Gah eint Gen 3 Music Settings 7 Hep Music Choose another Jukebox
168. ions Access area LOCATIONS ACCESS Can see all Locations I This will allow this user to see All your locations including locations you ll create in the future Can only see the selected Locations Select All Select None M Green and Brown s Coffee Bean V Jose s Hideaway IV WAREHOUSE Save User Info Figure 7 Locations Access area of the Create a New Sub User page Removing a Sub User Account from the TouchTunes Dashboard 7 Do one of the following to select the locations that the sub user can access Enable Can See All Locations to allow the sub user to access jukeboxes in all current and future locations e Select the jukeboxes in the Can Only See the Selected Locations area to which you want to give the sub user access When this is enabled for a sub user you must manually add any new jukebox locations to which you want to allow the sub user access Tip If your employees are organized by geographic area such as by state province county or city use the Can Only See the Selected Locations area to filter out jukeboxes that are not geographically close to them 8 Click Save User Info to create the new sub user account If any mandatory information for the sub user account is missing you are prompted to fill it in Otherwise the sub user account is created and appears in the Dashboard Sub Users page v User information successfully saved Dashboard Sub Users fe Print 7 Help Username
169. is list reflect TouchTunes billing weeks and may not match your collection schedule for the jukebox The Dashboard recalculates the play related statistics for the selected week Plays 7 Help Details for the week starting on Monday November 27 2006 Show Location Jukebox ID BGM Attract Promo Game Free play ratio Normal gt Play Next Fiera Linked Big Lou s Bar and 0 0 0 0 310 10 77 0 Th ish 0 0 1 0 6 0 WAREHOUSE 111111 0 0 12 0 7 48 12 94 0 Total 0 0 13 0 4 363 24 177 0 Export Excel XML PDF Last updated Thursday January 4 2007 12 00 AM Figure 36 Plays report showing statistics for another week Checking a Location s Take from a Gen 3 Jukebox Can I check the location take for a jukebox in the TouchTunes Dashboard If you set up your billing splits and off the top fees for a Gen 3 jukebox in the TouchTunes Dashboard using the procedures in Setting Billing Splits and Off The Top Fees on page 111 you can also use the Dashboard to calculate a location s take the share of jukebox income for a location from your collections Using the Dashboard for this shows the calculations for the division of jukebox income to the location owner and allows both of you to verify that these amounts are correct 123 Managing Jukebox Income Using the TouchTunes Dashboard To calculate your collections for a jukebox 1 In the TouchTunes Dashboard choose My Jukeboxes Settings The Music amp System
170. ist that you are interested in using the lists on the Music portal In this example a compiled list from Billboard is selected Special Features Billboard Charts Themes A Billboard the leadgr in music popularity charts now brings its Billboard charts directly to yoyr Touch 3 juke y our 13 virtual billboard albums genres that re Select a Billboard Billboard Dance Radio Airplay April 5 08 Billboard Hot 100 April 5 08 Billboard Hot Adult Contemporary Tracks April 5 08 Billboard Hot Canadian Digital Singles April 5 08 Billboard Hot Country Singles amp Tracks April 5 08 Billboard Hot Latin Tracks April 5 08 Billboard Hot Mainstream Rock Tracks April 5 08 2 Billboard Hot Modern Rock Tracks April 5 08 Billboard Hot R amp B Hip Hop Singles amp Tracks April 5 08 L Billboard Hot Rap Tracks April 5 08 ac Billboard Latin Pop Airplay April 5 08 ssic songs Billboard Latin Regional Mexican Airplay April 5 08 Ne Billboard Latin Tropical Airpla catalog release April 5 08 nce the last Top 100 Find the most played songs on the TouchTunes network Local Bands Find a local band near you The full list of our local bands catalog Stock Hard Drives Not sure which hard drive to start out with Let TouchTunes help you choose Here you ll find the full list of our stock hard drives Identifying New Music Added to the TouchTunes Music Library A page showing the contents of the music list
171. ists to be selected and played that would otherwise have been removed by Gen 3 jukeboxes only one of the other music filter types Note You cannot create music filters through the Dashboard for any first generation jukeboxes 152 Music filters only set whether certain songs albums or artists are available for play on a jukebox Although music that has been filtered out appears to have been removed from the jukebox its associated music files remain on the jukebox Because every song on a jukebox occupies space you should ensure that your music filters and music management practises support each other This means ensuring that every song that is on a jukebox has a reasonable chance of being played and earning revenue by looking at the music filters for a location and asking the question What is the possibility that this music filter may be changed or removed If there is a possibility that a music filter may be changed or removed leave the music files on the jukebox If there is no possibility that a music filter may be changed or removed you should replace the music files on the jukebox that are being filtered out with songs that do stand a reasonable chance of being played and earning revenue For example assume you have downloaded music from a Hot List that includes Pop Rock Hip hop and Rap songs to a jukebox in a family style restaurant The restaurant owner asks you to get rid of all the Hip hop and Rap
172. it to Jukeboxes Using the Dashboard e View various music lists compiled by TouchTunes or one of its partners such as Billboard Magazine e Request music to be added to the TouchTunes music library Store music to be downloaded to your jukeboxes Initiate and review music downloads to your jukeboxes In this chapter you will be able to answer the following questions How do use the TouchTunes Dashboard to search for music by song title album name or artist p 50 Can find music in the TouchTunes library by song or album ID using the TouchTunes Dashboard p 55 e How do add songs from compiled lists such as Sylvie s Picks or Billboard s Top 100 using the TouchTunes Dashboard p 58 How do use the TouchTunes Dashboard to find songs that were recently added to the TouchTunes library p 61 Can use the TouchTunes Dashboard to request music that is not in the TouchTunes library p 63 What is the Music Cart How do move songs from a music search or a pre compiled list in the TouchTunes Dashboard to the Music Cart p 65 e How do use the TouchTunes Dashboard to download music to my jukeboxes p 67 How can tell which songs have recently been downloaded to or are pending download to a jukebox through the TouchTunes Dashboard p 78 Searching for Music using Keywords 50 How do luse the TouchTunes Dashboard to search for music by
173. ith through a broadband connection can be rebooted remotely from the Dashboard To reboot a Gen 3 jukebox that has a broadband connection 1 In the TouchTunes Dashboard choose My Jukeboxes Summary 2 From the drop down menu select the jukebox you want to reboot 3 Click the Initiate Reboot button Communications with the jukebox should resume once it has completely rebooted My Jukeboxes Summary Diagnostics Settings Location USB Updater Jukebox Manager Le Bar 34A886 Choose a jukebox Location Information Le Bar 20 East Chestnut St Chicago ILLINOIS 60611 UNITED STATES OF AMERICA Phone 312 324 4062 Contact Name Nila Ferara Edit this Location Information Change This Jukebox Location Location Owner Nick 184 gt gt Le Bar 34A886 lt lt gt Jukebox Information and Status Jukebox ID 344886 Password 630993 Product JukeboxGen3 Model Allegro TuneCentral Yes internal Hard Drive ID SPL3D74R Type Gen3 Software Version 3 4 6 8 Music Catalog Version 11 48 3 Status Active communicates without problems Remote Reboot __ Initiate Reboot Monitoring Jukeboxes Using the TouchTunes Dashboard This chapter explains how to monitor the status of your jukeboxes through TouchTunes Dashboard as well as how to view the current diagnostics for Gen 3 jukeboxes Contents QUI VIEW 5 bo se ER EMDR INTE EEEE ETETE EESE O EEEE EE DEDERE S 185 Viewing Jukebox Connect
174. ivity Status 0 cece cence een e eee e eee en eee 186 Viewing Gen 3 Jukebox Diagnostics ccc cece ccc e ene een e ene neenenes 188 Overview You can use the TouchTunes Dashboard to monitor the general status of all of your jukeboxes and ensure they are operating properly Using the Dashboard to monitor the health of your jukeboxes can help you identify diagnose and correct problems with a jukebox even before the location owner becomes aware there was a problem in the first place The Dashboard provides useful connection related information for all of your jukeboxes including their connection modes the last time each jukebox connected to the TouchTunes server and the number of new songs it received during this connection You can use this information to ensure that your jukeboxes are operating properly as well as troubleshoot any connectivity problems such as the jukebox not being able to call to the TouchTunes server because its phone line was accidentally unplugged Gen 3 jukeboxes provide a thorough list of diagnostics in the TouchTunes Dashboard that indicate the status of key jukebox components such as the bill and coin collectors You can also configure the Dashboard to alert you by e mail in case of critical problems with one of these components 185 Monitoring Jukeboxes Using the TouchTunes Dashboard In this chapter you will find answers to the following questions e How do know if my jukeboxes are connecting p
175. k for the TuneCentral schedule Select To Everyday Enable TuneCentral at the specified time each day during the week Weekdays Enable TuneCentral at the specified time from Monday to Friday Weekends __ Enable TuneCentral at the specified time on Saturday and Sunday only Custom Enable TuneCentral at the specified time on a particular day TuneCentral Schedule for testgb 18D47D Help DAYS START Time 12 00 z PM C Everyday i END TIME 3 gt Joo gt Am z Weekdays E Weekends Hote If the start and end times are equal ee this implies a 23 hours and 59 minutes period Custom Add TuneCentral Period Cancel Figure 29 TuneCentral Schedule page configured to allow TuneCentral availability over the weekend You are now ready to add the new event to or update the event on the TuneCentral schedule 6 Click Add TuneCentral Period to add a new TuneCentral event to the schedule or Accept Schedule Changes to TuneCentral Period to update an existing event on the schedule 170 Scheduling TuneCentral for a NextGen Jukebox The TuneCentral area on the Advanced Features amp Schedules page shows the updated TuneCentral schedule kg Touchiunes pashboard nome mecat we 1 coeur O songs Advanced Summary Schedules Playable Lists com a et Advanced Features amp Schedules testgb 18D47D 2 Heb Choose another Jukebox gt gt testgh lt lt gt SOUNDBITE POOLS BIL
176. l XML PDF Select All Select None Order Songs Delete Songs Note The Send to TuneCentral option is available only on NextGen jukeboxes and only those equipped with a TuneCentral unit 5 Select the jukebox es where the selected music from the Music Cart will be transferred You can transfer the same set of music from the Music Cart to as many jukeboxes as you like Click Select All to transfer the selected music to all your jukeboxes or to all jukeboxes equipped with TuneCentral 6 Click Order Songs to initiate the music transfer to the jukebox es The following indicators appear on the Music Cart page to confirm the music transfer A message appears at the top of the page The color of the selected jukebox es changes to show the jukebox where the music is going e The value in the Orders column for the jukebox is incremented by the number of songs being transferred 69 Locating Music and Sending it to Jukeboxes Using the Dashboard e The value in the Capacity column for the jukebox is recalculated to show the remaining capacity of the jukebox F g Touch lunes Dash boa rd esa E e S AAS EE A My Music Music Cart Search Search by ID Hot Lists Playable Lists Top Songs Jukebox Content Pending History fed Print 3 songs were successfully queued for download to 2 Jukeboxes Your Music Cart 22 songs Your Jukebox Route 3 Jukeboxes To add songs to this playable list select any songs from 2 Help the
177. l for a Jukebox The TuneCentral Surcharge list sets the additional cost in credits for using this feature For example if the cost to play a song on the jukebox is 1 credit and the cost for using TuneCentral is 3 credits the total cost for having the song play next is 4 credits 6 Click Accept Changes to save the Play Next and TuneCentral credit settings for the jukebox The Play Next and TuneCentral credit settings for the jukebox are updated Setting Billing Splits and Off The Top Fees Can set up splits and off the top values for my collections using the TouchTunes Dashboard The income from each jukebox is divided based on your relationship and contract with the location owner In most cases jukebox income is subject to off the top fees and billing splits An off the top fee is an amount charged for the use of the jukebox and or TuneCentral Fees are deducted off the top from the gross jukebox income first and then the remaining income may be divided between you and the location owner according to an agreed percentage called a billing split You can use the TouchTunes Dashboard to set your off the top fees and billing split for a Gen 3 jukeboxes Setting this information up in the Dashboard simplifies the division of income when collecting jukebox revenue Once the off the top values and billing split for a jukebox is set up you can use the Dashboard to calculate the operator and location take of the income To set billing spli
178. layPorTT 1 In the TouchTunes Dashboard choose My Jukeboxes Settings 2 Select a PlayPorTT to manage from the drop down list You can identify a PlayPorTT tower from the Choose another device drop down menu by its PP prefix 3 At the left of the screen click System Tools PlayPorTT System Tools Settings Games Choose another device gt gt PP000433 art martin office lt lt Money Security and Access System Schedules System Tools Location Access Operator PIN Enabled 7 Location PIN eeeee Allow High Score Access 7 Allow Volume Access Allow Local Service Credit Allow Release From Dock m u m Allow Jukebox Button Access Figure 20 The System Tools page for PlayPorTTs on the Dashboard The System Tools page appears The following describes the function of each setting on the System Tools page Security and Access e Operator PIN Set the Pin that gives Administrative rights from a PlayPorTT s operator menu This PIN is not intended to be shared with location owners Location Access e Enabled Allow a location to access the PlayPorTT s operator menu with location level access e Location PIN Set the PIN that gives a location owner level access to a PlayPorTT s operator menu 198 Monitoring PlayPorTT Gaming Statistics Allow High Score Access Enable someone with location owner level rights to a view reset or clear High Scores Allow Volume Access Enable someone with
179. layed on a jukebox through the TouchTunes Dashboard You can use the TouchTunes Dashboard to find out what the most popular songs those that are played the most are for any jukebox You can access a chart in the Dashboard that shows the most popular songs over the previous 30 60 and 120 days for your jukeboxes You can also view a list of the most popular songs on a jukebox for each of these time periods You can use this feature to identify songs that are increasing in popularity across several jukeboxes so you can transfer these songs to other jukeboxes and maximize your revenues Tip You can also use the Jukebox Content page to identify popular songs on a jukebox Reordering the content list for a jukebox on this page by the Popularity column shows you the 86 Tracking Song Popularity most popular songs To access the Jukebox Content page see Viewing Music on a Jukebox on page 84 To track historical song popularity 1 In the TouchTunes Dashboard choose My Music Top Songs The Top Songs page appears The summary chart on this page shows the number the popular songs over the last 30 60 and 90 days for each of your installed jukeboxes or TuneCentral installations Music Portal Music Cart Music Requests Playable Lists Top Songs Jukebox Content Pending History Top Songs Helo Last 120 days Last 30 days Last 60 days Jukebox Tune Central Jukebox Tune Central Jukebox Tune Central All 319 jukebo
180. llows you to customize the Dashboard by setting your preferences In this chapter you learn about Key Dashboard Concepts on page 18 e Obtaining a Dashboard User Account on page 19 Log On to the TouchTunes Dashboard on page 21 Setting Up the Dashboard e Customize Your Dashboard User Account on page 24 Set Dashboard Preferences on page 26 Resetting Dashboard Passwords on page 29 In addition you will be able to answer the following question e What are the different types of user accounts for the TouchTunes Dashboard e How can I get access to TouchTunes Dashboard What do need to do to get an Dashboard account e How do I log on to the TouchTunes Dashboard How do I reset my lost or forgotten Dashboard password Key Dashboard Concepts 18 Master and Sub Accounts What are the different types of user accounts for the TouchTunes Dashboard Everyone who uses the TouchTunes Dashboard requires a user account However you need to understand that there are two different types of Dashboard user accounts e Master Dashboard account This is the user account that TouchTunes creates through the procedure described in Obtaining a Dashboard User Account on page 19 Dashboard sub accounts These are user accounts that you can create for your employees and or location owners There are several factors that differentiates a master account from sub accounts The first and
181. location owner level rights to modify a PlayPorTT s volume Allow Local Service Credit Enable someone with location owner level rights to add service credits to a PlayporTT or set it to operate in free mode Allow Release from Dock Enable someone with location owner level rights to release a PlayPorTT from its dock from the operator menu Allow Jukebox Button Access Enable someone with location owner level rights to turn a PlayPorTT s ability to access the jukebox s UI and play songs from it on or off Monitoring PlayPorTT Gaming Statistics Where can see a money and gaming statistics for my PlayporTT handhelds on the TouchTunes Dashboard The TouchTunes Dashboard has a page dedicated to providing you with this type of information To see the Game statistics for a location s PlayPorTTs 1 In the TouchTunes Dashboard choose My Reports Games The Games page appears 2 Select a Start Date and End date for the report then click the Show button ttn aeoo Mylan Advanced Myo ovens Jukeboxes Revenues Collection Locations Invoices Plays Games Ls Games Stat Date 03 16 2009 End Date 03 23 2009 Show Details for the week starting Locaion Device Free Paid Free Game Of Buyin Buyin Linked Total fe 71D Game Game Ratio Players Rounds Credits Games Game ee 000048 14 146 9 160 0 0 0 160 HOUSE 000045 0 0 0 0 0 0 0 WAREHOUSE 000103 36 152 19 188 0 0 0 188 office 000433 0 0 0 0 0 0 0 T
182. ly once on the jukebox or attract mode for certain occasions that do not repeat on a regular basis such as an office party or wedding reception Weekly The jukebox mode event Use this option when you want to reactivate repeats on the specified BGM or attract mode on the same days each day s of the week week such as between 5 and 7 PM each weekday for Happy Hour Monthly The jukebox mode event Use this option when you want to activate BGM repeats on the same day or attract modes on a particular day each each month month such as for special theme based days on the 5th 15th and 25th of each month Yearly The jukebox mode event Use this option to activate BGM or attract repeats on the day each modes on a certain day each year such as for year Christmas on December 25th each year 142 Scheduling Background Music and Attract Modes for a Jukebox The controls in the Set Time and Specify Action s areas change depending on what option you choose Next use these controls to define the jukebox mode and the duration during which the jukebox may run in this mode 5 In the Set Time area do the following to set the day s and time when the jukebox can run in BGM or attract mode From the Setting Value At list select the starting time when mode is active on the jukebox e Set the day s of the week month or year that the jukebox can run in the selected mode Optional For weekly events set the duration in months
183. me information such as the number of music plays during the invoice period These different views of the same information may be useful to different people in your organization such as accounting and sales November 000472 December 7 2006 Summary Invoice Detailed Detailed Play amp Billing Statement Song Download Statement Figure 13 Different ways of viewing the information in the November invoice 149 Viewing Your Invoices with the TouchTunes Dashboard 150 The invoice or statement opens up in Adobe Reader where you can read print or save it for archiving purposes gt Touchlunes MUSIC CORPORATION 1280 Rose Ro Lake Zurich IL 60047 Tel847 419 3300 Toll Free 38 338 JUKE Fax847 413 3204 Detailed Invoice Invoice Date Invoice No 946157 Confidential Information Billing Period 01 03 08 to 01 04 08 Juk Ju Bek BGM Agmnt Free Paid TC Total piay Siiabie MUSIC Jukebox Tune Centrali Total Fu Drsni Biling Period Type Plays Plays plays Plays Now Ownlos Coinage Coinage Coinage Fee 5 Fee 000000265734 Location 1 1204 1210 FXR o 400 400 1211 1217 FXR o 383 383 12 18 12 24 FXR o 38 366 12 2S 12 31 FXR o 260 260 o 141 wn 00000017A040 Location 2 11 27 12 03 NFX o 24 24 1204 1210 FXR 22 300 322 1211 1217 FXR 7 329 336 1218 1224 FXR 10 286 236 1225 1231 FXR 17 35 382 se 1304 1360 000000180371 Location 3 11 27 1203 NFX 0 ns 115 1204 1210 FXR 0 563 563 1211 1217 FXR o 621 621
184. most obvious factor is to whom the account is issued In general the master Dashboard account is issued to a company while a sub account is issued to a specific person For example a large jukebox vendor will have a single master Dashboard account while each employee has their own sub account Another differentiating factor between master and sub accounts lies in how the account is used In larger businesses the master Dashboard account is used for administrative purposes such as for creating and managing sub accounts Dashboard sub accounts are tailored more for an individual s job or role For example the master Dashboard account can create a sub account for a location owner that restricts them to music search and management functionality in the Dashboard Sub accounts cannot manage any account other than their own whereas the master Dashboard account can view and manage all accounts Obtaining a Dashboard User Account Obtaining a Dashboard User Account How can I get access to TouchTunes Dashboard What do need to do to get an Dashboard account Request a user account for the TouchTunes Dashboard by filling out an electronic form and submitting it to TouchTunes TouchTunes must create your Dashboard user account before you can begin using the TouchTunes Dashboard which may take up to 24 hours The following procedure explains how to access the electronic form used to request a Dashboard user account and also shows you how to complet
185. music database and display a categorized list of matching musical content You can then select music you re interested in and press the Add to Cart button Results will be ordered by their respective score values The higher the score is the more the searched result s are relevant to your search criteria The score can range from a high of 100 relevant result to a low of 0 suggestive result You can easily select one of the 4 types of search using the following keyboard shortcuts Alt Shift A All Alt Shift RArtists Alt Shift L Albums Alt Shift S Songs Search for winner and Display 50 gt results per page All C Arists Albums Songs C Search Search Results Select All Select None Add to Cart Popularity Album Information Genre Style O Every ls A Winner The Very Best Of 1993 Hot Chocolate 4 songs B Winner in You 1986 R amp B Hip Hop Patti Labelle 7 songs Soul Figure 8 Search for Music page e From the Search for Music page you can refine your Quick Search by limiting the number of results or perform a new search 51 Locating Music and Sending it to Jukeboxes Using the Dashboard To start a new search from the Search for Music page e Enter the keyword s for the music you are looking for in the Search For field e Choose the type of search to be run using the keyword such as a song title or artist name search Optional Set the number of matching search results to be displ
186. music list that you want removed from your jukeboxes using any of the search methods listed in the chapter Locating Music and Sending it to Jukeboxes Using the Dashboard on page 49 5 Add the songs to be removed to the Music Cart using the procedure in Adding Music for Jukeboxes to the Music Cart on page 65 The Music Cart now contains the songs that you want deleted from your jukeboxes Your Music Cart 12 songs To add songs to this playable list select any songs from the list below then press the Order Songs button To add songs to this jukebox select any songs from the list below then press the Order Songs button I Remove the selected songs from the cart after a successful operation Display 5 songs per page Select All Select None Remove From Cart Listing songs 1 5 of 12 sorted by Song Title Page First Previous 1 2 3 Next Last Song Song ID al Artist Album Year Aire 10901209 Joe Creamer The Circle Of Life Inside 2006 All In You 10901 201 Joe Creamer The Circie Of Life Inside 2006 Drowning Miracle 10901206 Joe Creamer The Circle Of Life inside 2006 Fall Beneath Me 10901202 Joe Creamer The Circle Of Life inside 2006 OUE G Ol Le Fms 10901205 Joe Creamer The Circle Of Life inside 2006 Figure 15 Music to be removed from jukeboxes in Music Cart 6 Optional Enable the Remove the selected songs option to empty the Music Cart automati
187. n of jukebox revenue grouped by week 11 Optional Export the revenue summary or breakdown from the TouchTunes Dashboard to any of the file formats listed at the bottom of the Search Results area Note You cannot export a detailed revenue breakdown that is grouped Viewing Uncollected Jukebox Revenue How do I view the revenue in my jukeboxes waiting to be collected using the TouchTunes Dashboard You can view the uncollected revenue for any of your jukeboxes using the TouchTunes Dashboard You can view a high level summary showing uncollected revenues from all your jukeboxes as well as a detailed revenue breakdown for each individual jukebox The detailed summary for a single jukebox contains information about how much revenue has been generated from coins bills and credit cards as well as how many bills have been rejected To view the uncollected revenue of your jukeboxes or a single jukebox Inthe TouchTunes Dashboard choose My Reports Collection Reviewing Jukebox Revenue The Revenues Since Last Collection page appears with a summary report of uncollected revenue on all your jukeboxes 6 louchiur eS DELILLE ee HOME HELP LOGOUT Hel wares O aE OO ISR2S o sooo sooo ne 26 207 Figure 33 Revenues Since Last Collection summary report To view the income breakdown of the revenue awaiting collection of a specific jukebox click its ID under the Jukebox ID heading Bills a l Value 7 i O wo e seo
188. n use the TouchTunes Dashboard to set when background music and attract modes collectively called jukebox modes are active on a jukebox Using the Dashboard to schedule when jukebox modes are active allows you to customize the behavior of a jukebox for special events at a location such as a daily Happy Hour Gen 2 and Gen 3 jukeboxes have separate procedures to schedule jukebox modes through the TouchTunes Dashboard To schedule these modes on a Gen 2 jukebox see To schedule jukebox modes for a Gen 2 jukebox on page 137 To schedule these modes on a Gen 3 jukebox see To schedule background music and attract modes for a Gen 3 jukebox on page 139 Scheduling Background Music and Attract Modes for a Jukebox To schedule jukebox modes for a Gen 2 jukebox 1 In the TouchTunes Dashboard choose My Jukeboxes Settings The Music amp Systems Settings page appears You use this page to select the jukebox that you want to configure 2 If necessary select the jukebox whose jukebox mode you want to configure from the Choose Another Jukebox list Vi v w Y Touchlunes Dashboard HOME MUSICCART HELP LOGOUT amp My Jukeboxes Summary Diagnostics Settings A cov Gk et 4 Music amp System Settings f 222222 Choose another Jukebox gt gt The Tawny Fish Saloon lt lt r The Tawny Fish Saloon Music amp System Background amp Attract 3 Select Background amp Attra
189. new sub account In the next four steps you set the roles for and jukebox locations available to the new sub user Although these steps are not mandatory doing them ensures that the sub user can only access the Dashboard functionality and locations that are relevant for their job 4 Navigate to the PERMISSIONS Default Permissions Account Administrator Location Owner Money Manager Music Manager Settings Manager a guide Sub User Account Role Adding a Sub User Account to the TouchTunes Dashboard Permissions area All Dashboard Users can Browse our music catalog Contact TouchTunes Read Documentation N amp Tech Support documents If you ever want to restrict access to some of the above sections to specific Web Users please contact TouchTunes Technical Support Details a Details rm Details E Details C Details E Figure 6 Permissions area of the Create a New Sub User page What Dashboard functionality is available when you assign this role 5 Select the role or roles for the sub user in the Permissions area using the following table as To whom should I assign this role Account Administrator Account Administrators can search for and manage music view jukebox revenues monitor jukebox status and diagnostics and configure jukebox settings Assign this role to senior staff or trusted employees in your organization as this r
190. ngs transferred to the jukebox 3 Optional Export the list of transferred music to any of the file formats listed at the bottom of the area 82 Managing Music on Jukeboxes Using the TouchTunes Dashboard This chapter explains how you can track and manage the music on a jukebox using the TouchTunes Dashboard Contents OVETVIEW grit Cerren PERDUE ee ELAN RERE ERODED Cee OSV E MERE RE REDE ORT ON 83 Viewing Music on a Jukebox 0 cece cnn n nnn neces nnenennenees 84 Tracking SONG Popularity oiiieicicccsnccccemebewdoesnncdveaadiorsemadeeedans 86 Removing Music from a Single Jukebox 6 6 cece cece cnet eee ne en enes 89 Removing Music from Multiple Jukeboxes 06 ccc ccc tence eee enes 91 Overview You can use the TouchTunes Dashboard to help you perform music management tasks on your jukebox such as identifying popular songs or removing music from all of your jukeboxes Using the Dashboard for these tasks allows you to centralize and streamline your music management in a single tool that is accessible anywhere that you have an Internet connection In this chapter you will find answers to the following questions e How do find out what songs are on a jukebox using the TouchTunes Dashboard p 84 Can find out what songs are being played on a jukebox through the TouchTunes Dashboard p 86 How do delete songs on a jukebox using the TouchTunes Dashboard p 89 83 Managing Music on Juke
191. nres NextGen and Gen 3 jukeboxes have separate procedures for setting up the allowed styles music filters 161 Managing Music Filters for a Jukebox in the TouchTunes Dashboard 162 To set up the allowed styles music filter on a NextGen jukebox see To set the music genres and styles for a NextGen jukebox on page 162 To set up the allowed styles music filter on a Gen 3 jukebox see To set the music genres and styles for a Gen 3 jukebox on page 164 To set the music genres and styles for a NextGen jukebox 1 View the music filters for a jukebox See Viewing Music Filters on a Jukebox using the TouchTunes Dashboard on page 153 2 Navigate to the Allowed Styles area on the Music Filters page This area shows all available music styles for the jukebox By default all music genres are available on a jukebox ALLOWED STYLES 6 Genres Country 4 of 4 allowed lt 1 of catalog Latin 42 of 42 allowed of catalog F Miscellaneous 45 of 45 allowed 1 of catalog Pop 10 of 10 allowed lt 1 of catalog R amp B Hip Hop 16 of 16 allowed lt 1 of catalog e Rock 32 of 32 allowed lt 1 of catalog Figure 20 Allowed Styles area for a NextGen jukebox 3 Click plus sign beside the name of the music genre that you want to modify The styles for the music genre appear ALLOWED STYLES 6 Genres Country 4 of 4 allowed lt 1 of catalog M Select All Hone of catalog M BLUEGRASS
192. nt never to interrupt an in progress jukebox software upgrade TouchTunes If you have broadband access to the Operator Dashboard but maintain jukeboxes that are connected to the Internet through a slower dial up connection your business can benefit considerably from the functionality of the USB Content Updater The USB Content Updater can send the following to a USB device The latest Gen 3 jukebox software available e Songs missing from Morph operations Songs from a Hard Drive swap e Popular NextGen Gen 2 songs so you can quickly transfer them to a new Gen 3 hard drive e Pending songs e requested from patrons through TuneCentral ordered to local jukeboxes by operators ordered to local jukeboxes by TouchTunes The USB Content Updater does not e Download TouchTunes music catalogs e Transfer content to jukeboxes running NextGen Gen 2 software or Gen 3 software prior to release 3 3 1 e Work with USB devices older than the 2 0 standard To transfer pending songs NextGen songs from your previous hard drive and software updates to a USB device 1 Plug your USB device into one of your computer s USB slots 2 Delete any files on your USB device and ensure its file system is formatted as FAT32 3 At the top of the Operator Dashboard page click the My Jukeboxes tab then the USB Content Updater tab 71 Locating Music and Sending it to Jukeboxes Using the Dashboard 4 From the Select Gen 3 jukeboxes to update area
193. o be created or modified to accommodate location requests For instructions on how to view the music filters on a jukebox see Viewing Music Filters on a Jukebox using the TouchTunes Dashboard on page 153 How do I prevent music with explicit lyrics from being played on a jukebox using the TouchTunes Dashboard You can set up an explicit music filter in the Operator Dashboard to prevent music with explicit lyrics from being played on a jukebox With Gen 3 jukeboxes you can set up an additional edited music filter that controls whether edited music radio friendly versions of explicit songs with the offending lyrics removed is available for play on a jukebox 209 Frequently Asked Questions About the Operator Dashboard To learn how to set up explicit and edited filters on a jukebox see Setting Up Explicit and Edited Music Filters for a Jukebox on page 156 Can I control what music styles appear on a jukebox through the TouchTunes Dashboard You can set up an allowed styles filter in the Operator Dashboard to control the music styles and genres that are available on a jukebox You may set up this filter to configure the music on a jukebox with the theme of a location such as removing all music styles other than Country amp Western for a cowboy themed bar For instructions on setting up an allowed styles filter on a jukebox see Determining the Music Styles Allowed on a Jukebox on page 161 Can I schedule TuneCentral thro
194. oard function appearing in the main menu bar Menu Bar Description Item My Music Access the Music Portal search for and transfer music to jukeboxes browse music currently loaded on jukeboxes and view review music transfers My Reports Generate view and export reports showing the status locations revenues and play statistics for all your jukeboxes You can also view statistics for PlayporTT by handheld or by game and generate PDF copies of your TouchTunes invoices My View a summary showing the status location and history of a jukebox You Jukeboxes also use this function to modify settings view current diagnostics for Gen 3 jukeboxes or reboot a Gen 3 jukebox remotely if it is connected by a broadband connection PlayporTT game devices can also be modified from this location A PlayporTT tower can be identified from the Choose another device drop down menu by its PP prefix Advanced Schedule when TuneCentral is available on a Gen 2 jukebox My Info View and modify your own user account settings and preferences and create and manage Dashboard sub user accounts You also use this function to set up email alerts that let you know if a serious problem with a jukebox such as a jammed bill collector occurs TouchTunes Contact various TouchTunes departments such as sales or legal submit music requests to the music department get help from technical support and view documentation for your jukeboxes
195. oard user account e Enter the contact information of the person responsible for the administration of the TouchTunes Dashboard 24 Log On to the TouchTunes Dashboard Note that customizing your user account has no impact on the Dashboard itself To change the way your Dashboard appears and works see Set Dashboard Preferences on page 26 Tip If you are setting up the Dashboard for the first time use these procedures to enter the contact information of the person responsible for administering the TouchTunes Dashboard To customize your Dashboard user account 1 Click My Info Web account in the Dashboard navigation bar The Edit Your Web Account page appears You use this page to customize your Dashboard user account wf Touchlunes Dashboard HOME MUSIC CART HELP LOGOUT O songs My Info ccount Preferences Alerts Sub Users Corporate Profile fe Print Edit Your Web Account fields are mandatory Username convivio The username used for login BERAN used for login eeso e dee aa used for login eeso Full Name Sa Email address S Phone number Mobile Phone number Preferred Lanquage Engish gt Save User Info Figure 11 Editing Your Web Account Page 2 To change the username and password for your user account do the following e Enter the new username in the Username field e Enter the new password in the Password and Confirm Password fields Next enter the contact information f
196. ocation Jukebox ID gt Revenue Last Revenue January 10 2007 Big Lou s Bar and Grille 333333 1 738 74 Jukebox didn t communicate since then January 10 2007 WAREHOUSE 111111 1 118 51 Jukebox didnt communicate since then The Tawny Fish Saloon 222222 221 83 Juke n Grand Total for this period 3 079 08 Export CSV Excel XML PDF January 10 2007 12 00 AM Figure 29 Report reordered by revenue in descending order Tip The arrow icons beside the column name shows whether the information is sorted in ascending or descending order 5 Do one of the following additional options Export the revenue summary for all jukeboxes by going to step 11 View a detailed breakdown of revenue for a single jukebox by continuing to the next step 6 Inthe Reports area click the ID of the jukebox for which you want to view a detailed revenue breakdown Managing Jukebox Income Using the TouchTunes Dashboard The Revenue Details page appears You use this page to view a detailed breakdown of revenue for an individual jukebox Revenues gt Details for Big Lou s Bar and Grille 333333 Help The following book is a recording of all business transactions that occured on the jukebox from Wednesday October 11 2006 to Friday January 12 2007 The last connection date for this jukebox is unknown From 10 11 2006 Group by lt none gt To 01 12 2007 Start week on Monday View Repo
197. ociated with a Customer account you can view its TuneCentral schedule but you cannot modify it For more information contact TouchTunes Technical Support 168 Scheduling TuneCentral for a NextGen Jukebox 2 If necessary select the jukebox for which you want to schedule TuneCentral availability from the Choose Another Jukebox list 3 Do either of the following To add a new event to the TuneCentral schedule click Add a New TuneCentral Schedule To modify an existing event on the TuneCentral schedule click the event in the TuneCentral Schedule area The TuneCentral Schedule page for the jukebox appears You use the controls on this page to define the time period when TuneCentral is available TuneCentral Schedule for testgb 18D47D Heb DAYS START TIME 12 00 AM z Ever yday C weekdays END TIME fiz foo z faM z Hote If the start and end times are equal ES Weekends this implies a 23 hours and 59 minutes period Custom Add TuneCentral Period Cancel Figure 28 TuneCentral Schedule page for anew event 4 Use the controls in the Start Time and End Time areas to define the time period when TuneCentral is available Tip Set the Start Time and End Time to the same value to schedule TuneCentral for an entire day 23 hours and 59 minutes 169 Managing Music Filters for a Jukebox in the TouchTunes Dashboard 5 In the Days area select one of the following to define the day s of the wee
198. off the top fees and splits See Checking a Location s Take from a Gen 3 Jukebox on page 123 Reviewing Jukebox Revenue Can I view track and verify location earnings through the TouchTunes Dashboard Every TouchTunes jukebox reports certain revenue related statistics to the TouchTunes server daily You can use the TouchTunes Dashboard to view your jukebox revenues as well as to calculate your collections and verify the location s take from jukebox revenue Reviewing Jukebox Revenue Using the Dashboard to follow your jukebox revenues allows you to assess how well you revenue model is working and identify any changes required to maximize income For example assume that you notice that one of your jukeboxes has experienced a spike in the number of plays but that the revenue has not risen accordingly You investigate and discover that the bar where the jukebox is located launched a promotion that is attracting a large number of customers on the weekend Once you are aware of this promotion you can adjust the revenue model for the jukebox to take advantage of this weekend promotion and maximize revenues for your jukebox during this time The following sections explain how you can review the revenue generated by your jukeboxes e To view a summary or detailed breakdown of jukebox revenues over a certain time period see Viewing Jukebox Revenue on page 115 To review the number of plays for a jukebox see Tracking Jukebox
199. ole allows the most Dashboard functionality Location This user can manage music for a single Assign this role to a location Owner location Location Owners can search for owner so they can manage order and transfer songs from the music for their location TouchTunes music library to their jukebox Location Owners cannot be as well as view and delete songs on their assigned any other roles jukebox Money This user can monitor and manage Assign this role to Manager jukebox related revenues Money employees who are Managers can access and view reports showing jukebox revenue plays and content view TouchTunes invoices as well as the history showing song transactions and songs played responsible for monitoring jukebox revenues and expenses 35 Setting Up TouchTunes Dashboard Sub User Accounts 36 Sub User Account Role What Dashboard functionality is available when you assign this role To whom should I assign this role Music This user can manage music for multiple Assign this role to Manager locations Music Managers can search for employees responsible for order and transfer songs from the selecting and managing TouchTunes music catalog to any jukebox music content on your as well as delete content and view song jukeboxes transactions for multiple jukeboxes Settings This user can monitor the status and Assign this role to Manager manage and settings for multiple employees responsi
200. onfiguration Related Questions cece cence cece n cence 210 Jukebox Troubleshooting Related Questions 0 cece eee ce eee eee ees 211 PlayPorTT Related QUESTIONS x iccceienynraeasararardendpnpnedediasaniedes 211 Overview This chapter consists of frequently asked questions and answers that will assist you in your day to day use of the TouchTunes Dashboard 203 Frequently Asked Questions About the Operator Dashboard General Dashboard Questions 204 When is the Operator Dashboard available The Operator Dashboard is available almost all the time 365 days a year On very rare occasions it may be unavailable for maintenance or updating This allows you to perform jukebox management tasks such as downloading music to your jukeboxes whenever it suits you rather than whenever you have the time to visit a location The constant availability of the Dashboard is one of its major benefits For other features and benefits of the Operator Dashboard see Discovering the Features and Benefits of the TouchTunes Dashboard on page 8 What are the main features and benefits of the TouchTunes Dashboard By using the Operator Dashboard to remotely configure and monitor your jukeboxes you can spend less time travelling to locations and more time growing your music vending business You also use the Dashboard to streamline certain jukebox configuration tasks such as distributing music across several of your jukeboxes and or cen
201. or the person responsible for administering the TouchTunes Dashboard This information may be used by TouchTunes employees to contact this person regarding Dashboard related issues such as scheduled Dashboard outages for maintenance Note Fields marked with an asterisk are mandatory 25 Setting Up the Dashboard 3 Enter the name of the person responsible for administering the TouchTunes Dashboard in the Full name field 4 Enter the email address of the person responsible for administering the TouchTunes Dashboard in the Email address field 5 Enter the phone number of the person responsible for administering the TouchTunes Dashboard in the Phone number field 6 Optional Enter the mobile phone number of the person responsible for administering the TouchTunes Dashboard in the Mobile Phone number field 7 Enter the language that should be used to communicate with the person responsible for administering the TouchTunes Dashboard in the Preferred Language field 8 Click Save User Info Ifa mandatory field is empty the Dashboard prompts you to enter information for the person responsible for administering the TouchTunes Dashboard in that field Otherwise the user account information is updated Set Dashboard Preferences You can control how the TouchTunes Dashboard appears and works in certain situations using the Dashboard Preferences page For example you can set the information for your jukeboxes that appears in the Das
202. otal 50 298 14 348 0 0 0 348 Figure 21 The My Reports Game page tracks the gaming statistics for your PlayporTTs 199 Monitoring and Managing PlayPorTTs Using the TouchTunes Dashboard 200 Use the following table to help you interpret the gaming statistics Column Description Location The current location of the PlayporTT Tower Device ID The ID number of the PlayporTT Tower Free Game The number of free games played on all connected PlayporTTs Paid Game The number of paid games played on all connected PlayporTTs Free Game Ratio The percentage of all played games that were free of Players The number of unique players for all handhelds connected to the tower Buyin Rounds The number of times a game was joined while in progress Buyin Credits The number of credits bought in order to join an in progress game Linked Games The total number of linked games played for all PlayporTTs connected to the tower Total Game The total number of games played for all PlayporTTs connected to the tower You can also click a specific Device ID to see two additional breakdowns by HandHeld device and by Game The By Hand Helds page tracks the gaming statistics for all the PlayporTTs connected to the tower by handheld device By Hand Helds Device ID y Free Game Paid Game Buyin Rounds Buyin Credits Avg Game duration gt Total Game UNIT1 2 0 0 0 131 50 2 UNIT1 1 0
203. ou to say that she was amazed with your service since none of her customers or staff noticed that there was even a problem in the first place Consolidated Location Information The TouchTunes Dashboard allows you to keep track of all your locations in a single place For example you can add information for a location like the name and phone number for its contact person While this feature is obviously convenient for you it can also increase your business since your locations become available in the MyTouchTunes website www mytouchtunes com This website helps people who are trying to locate TouchTunes jukeboxes in their area to find your locations By adding locations to the Dashboard you can drive business to your jukeboxes and promote your locations at the same time Navigating the TouchTunes Dashboard Single Source to get TouchTunes Contact Support and Documentation Although you use the TouchTunes Dashboard primarily as a jukebox management tool you can also use it to contact TouchTunes and view documentation A single Contacts page provides email links to many departments at TouchTunes including Technical Support Sales Finance Legal and the Music department You can also access Dashboard related news articles such as any upcoming scheduled outages and related technical documentation for your jukeboxes through the Dashboard Using the Dashboard to email TouchTunes means that you do not have to spend time playing telephone tag
204. ouchTunes Dashboard p 2 e What resources are available in case need help with the TouchTunes Dashboard p 3 e How can use this guide to learn about the TouchTunes Dashboard p 3 e How can contact TouchTunes for information about and help with the Dashboard p 4 Browsers Supported by the TouchTunes Dashboard What Web browser can use for the TouchTunes Dashboard The TouchTunes Dashboard is a Web based application that works over the Internet in your web browser You need the following to use the Dashboard A connection to the Internet dial up or broadband e A Web browser The Dashboard supports all of the most popular Web browsers including e Internet Explorer 5 0 and above e Mozilla Firefox 1 0 or Mozilla Suite 1 2 and above e Safari 1 0 and above e Opera 7 0 and above e Netscape 7 0 and above In general the Dashboard s stability and performance are affected more by the Web browser you use than by your Internet connection While you may still be able to use the TouchTunes Dashboard if your Web browser is not listed above unsupported browsers or browser versions may compromise your Dashboard experience TouchTunes recommends you check the Web browser version that is installed on your computer to maximize the stability and performance of your Dashboard In most cases the version of the browser you are using can be viewed from its Help About menu Help Resources for the TouchTune
205. ow do I navigate around the Dashboard The Operator Dashboard features a user friendly user interface U that is easy to use and helps you perform different tasks For a tour of the Operator Dashboard see Navigating the TouchTunes Dashboard on page 11 What resources are available in case I need help with the TouchTunes Dashboard Besides this document you can use the help bubbles in the Operator Dashboard interface to get immediate assistance with using Dashboard features You can also refer to related documents that provide more in depth information about how to use the Dashboard with your jukeboxes For more information about the resources available to help you learn how to use the Operator Dashboard see Help Resources for the TouchTunes Dashboard on page 3 User Account and Login Related Questions How can I contact TouchTunes for help and information about the Dashboard You can contact TouchTunes either directly from the Operator Dashboard or by contacting us by phone or e mail To learn how to contact TouchTunes see Contacting TouchTunes on page 4 Can I reboot my jukeboxes from the Dashboard You can reboot Gen 3 jukeboxes from the Dashboard if are connected through broadband connections To learn how to reboot a jukebox see Rebooting a Jukebox Remotely on page 184 User Account and Login Related Questions How can I get access to TouchTunes Dashboard What do I need to do to get an Dashboard account
206. ox Note This Dashboard feature is not available for Gen 1 or NextGen jukeboxes 124 Reviewing Jukebox Revenue You use the controls in the Billing Split Example area to calculate the location s take for a jukebox based on the billing split and off the top values you set earlier 4 Navigate to the Billing Split Example area at the bottom of this page This area shows the most common formula used to calculate the division of jukebox income You can enter the income for the jukebox and TuneCentral in the highlighted light yellow fields while the billing split and off the top fees are derived from the settings in the top half of the page As you enter income information the Dashboard recalculates the jukebox and TuneCentral off the top fees deducts these fees from their respective incomes and calculates the location and operator takes according to the established billing split Each calculation appears in the Billing Split Example area for your verification 5 Do one of the following to enter the jukebox income on the Jukebox Coinage line If your off the top fee is a fixed amount or is based on a percentage of the income enter a monetary value in the money field If your off the top fee is based on the number of plays enter the number of plays for the jukebox in the Plays field For the jukebox in this simplified example the jukebox coinage is 256 00 and the jukebox off the top fee is fixed at 100 a b Jukebox Coin
207. ox s software as well The jukebox will reboot automatically if you update its software Reviewing Music Transfers How can tell which songs have recently been downloaded to or are pending download to a jukebox through the TouchTunes Dashboard 78 You can use the TouchTunes Dashboard to review upcoming or completed music downloads to your jukebox es You use this feature to respond to questions from location owners about the music requests for their jukebox e To view upcoming music transfers see To view upcoming music transfers to your jukeboxes on page 79 Reviewing Music Transfers e To view music transfers that have already occurred see To review completed music transfers to your jukeboxes on page 80 If you are troubleshooting issues with music downloads initiated through the TouchTunes Dashboard keep in mind that transfers involve three separate components the TouchTunes Dashboard the TouchTunes server and your jukebox es You use the Dashboard to tell the TouchTunes server what music you want and to which jukebox es it should go However the actual transfer is managed between the TouchTunes server and your jukebox In most cases music download problems are due to jukebox communications problems not with the TouchTunes Dashboard or server To view upcoming music transfers to your jukeboxes 1 In the TouchTunes Dashboard choose My Music Pending The Pending Transactions page appears Use t
208. ox through the TouchTunes Dashboard p 122 e Can check the location take for a jukebox in the TouchTunes Dashboard p 123 Configuring the Revenue Model for a Jukebox 98 How do l use the TouchTunes Dashboard to set up the revenue model credit rules Play Next amp TuneCentral credit settings off the top fees and billing splits for a jukebox You use the TouchTunes Dashboard to configure every aspect of the revenue model for your jukeboxes including the prices for credits and the cost for using Play Next or TuneCentral Once your jukebox is operating you use the Dashboard to adjust its revenue model and maximize your revenue opportunities for the location The following procedure shows the general steps involved in setting up a revenue model for a jukebox Follow these steps in order when you are setting up a jukebox for the first time Once the jukebox is running you can perform any individual step at a later date to adjust its revenue model To configure the revenue model for a jukebox 1 Create or modify credit rules that determine the cost per jukebox credit for the location See Setting Up the Credit Rules for a Jukebox on page 99 Jukebox credits are the currency required for customer to play songs bump up their song s priority in the list or vote for popular music You set up rules that define the exchange rate between coinage dollars and coins and jukebox credits Configuring the Revenue
209. pears confirming the removal of the songs The selected songs are also removed from the Search Results area on the page 3 songs will be removed from this Jukebox Jukebox Content Big Lou s Bar and Grille 333333 Help Choose another Jukebox gt gt Big Lou s Bar and Grille lt lt Display 5 7 results per page Search Results Select All Select None Remove Selected Add to Cart Listing songs 1 5 of 97 sorted by Genre Style 2 3 4 5 6 7 8 Next Last z z Popularity Genre Style gt Received Plays eea Last Played Country 0 Never Country 0 Never mes Natural 2006 Figure 13 Confirmation of the songs removed Music deletions appear to occur instantly in the TouchTunes Dashboard While this is generally the case with broadband connected Gen 3 jukeboxes jukeboxes that connect through a dial up connection only delete the selected music the next time they connect to the TouchTunes server This may result in a lag of up to 24 hours from the time you initiate the removal to the time when the music is deleted from the jukebox Removing Music from Multiple Jukeboxes Can l use the TouchTunes Dashboard to delete a song or songs from multiple jukeboxes simultaneously You can use the TouchTunes Dashboard to remove the same song or songs from multiple jukeboxes Using this feature can save you a lot of time if you manage music for multiple jukeboxes based on a standard list of songs or a p
210. public unless the Private option is selected above Confirm and Agree Figure 7 Creating a new Location in Dashboard Help T Heb This screen allows you to create a new location description for a TouchTunes jukebox To change a jukebox s location use My Jukeboxes gt Location page D fare Get more people in your locations How It s easy Fill out the form on the left Click to verify your address is recognized by Google Maps Make it PUBLIC Users of mytouchtunes com will know where to find your locations It s that easy Get your Spot on the Map Thank You for helping us collect and verify the information we need to launch mySpots on mytouchtunes com We will notify you prior to the mySpots launch so that you will know when you can login to mytouchtunes com and see your locations on the map RSVP YOUR SPOT ON THE MAP TODAY The Public Profile area is used to record contact information for the establishment while the Private Profile area is used to record information about the clientele of the establishment 4 Inthe Public Profile area enter the following information for the location in the fields indicated e The name of the location e The location type from the drop down menu A brief description of the place of business e The street address of the location including suite number if necessary e The city and state province or territory where the establishment is located
211. r p 182 Configuring Jukebox related Communications Settings What communications related settings for a jukebox are available through the TouchTunes Dashboard How do modify the time period when a jukebox calls the TouchTunes server The only setting you can control solely from the TouchTunes Dashboard is the starting and ending time for the daily connection period when your jukebox connects to the TouchTunes server This is a safety precaution that prevents you or your employees from inadvertently preventing the jukebox from communicating with the TouchTunes server If a jukebox does not connect to the TouchTunes server for three to five days it automatically shuts down and must be reset by TouchTunes To access the full set of communication settings you must go on site See the Jukebox Software Operator s Manual for a breakdown of all communication settings available for your jukebox Note The name of the connection period setting varies by jukebox generation For example this setting is called the Calling Window for NextGen jukeboxes 182 To view jukebox related communications settings 1 In the TouchTunes Dashboard choose My Jukeboxes Settings 2 If necessary select the jukebox whose connection window you want to change from the Choose Another Jukebox list Gen 3 Music Settings Help Music Choose another Jukebox gt gt Big Lou s Bar and Grille 333333 lt lt 3 Choose Connection from the
212. r adjust a credit rule to increase usage of the jukebox such as reducing the price of songs during Happy Hour You can also adjust credit rules to take advantage of special events that attract many people to a location such as Superbowl Sunday NextGen and Gen 3 jukeboxes have separate procedures for setting up credit rules through the TouchTunes Dashboard To set up credit rules on NextGen jukeboxes see To create or modify credit rules for NextGen jukeboxes on page 99 e To set up credit rules on Gen 3 jukeboxes see To modify the credit rule for Gen 3 jukeboxes on page 103 To create or modify credit rules for NextGen jukeboxes 1 In the TouchTunes Dashboard choose My Jukeboxes Settings The Music amp System Settings page appears which is the default page for jukebox settings You use this page to select the jukebox that you want to configure 99 Managing Jukebox Income Using the TouchTunes Dashboard 100 2 If necessary select the jukebox whose credit rules you want to modify from the Choose Another Jukebox list g ri 7 Touchlunes Dashboard HOME as HELP LOGOUT O songs Music amp System y gt gt The Tawny Fifi Saloon lt lt Background amp Attract 3 Choose Credits from the left side menu The Credit Settings page appears You use the controls on this page to create and manage the credit rules for the jukebox as well as to set the cost of using the Play Next and promo
213. r demographic information for the location in the Private Profile area The location is added to the Dashboard The Jukebox Manager page reappears showing that the jukebox is associated with the new location 2 ww Touc lunes Dashboard HOME MUSIC CART HELP LOGOUT K o songs My Jukeboxes Summary Diagnostics Settings Location fel Print Jukebox Manager Big Lou s Bar and Grille 333333 Help Choose a jukebox gt gt Big Lou s Bar and Grille lt lt x Location Information Jukebox Information and Status Big Lou s Bar and Grille Jukebox ID 333333 321 East 43rd Street Password 249151 gt between 1st and 2nd Avenue New York NBA YORK 10018 Product JukeboxGen3 UNITED STATES OF AMERICA Model Ovation TuneCentrak Yes internal Phone 1 212 123 4567 Hard Drive ID 333333 Contact Name Big Louie Bauregard Type Third Generation Software Version 3 0 3 21 Edit this Location Information Music Catalog Version 10 98 0 Status No connections in the last 5 days Change This Jukebox Location Create anew User for this Location Communications Report Figure 9 Jukebox associated with its new location Moving a Jukebox to a Location in the TouchTunes Dashboard How do move a jukebox to a different location in the TouchTunes Dashboard You can associate or move any jukebox to any location in the TouchTunes Dashboard When you associate a jukebox with a location in the Dashboard you can monitor jukebox acti
214. rTT a Summary Diagnostics Settings Location USB Updater 3 At the left of the screen click System Schedules PlayPorTT System Schedules Settings Games Choose another device gt gt PP000048 Test Room DC Boston lt lt Money Erotic Content Scheduling System Schedules c Bl Select One i System Tools Midnight 1am Topless tam 2am Topless 2am 3am Topless samsam Topless Z 4am Sam Topless Samsam Topless i 6am 7am Topless 7am 8am Of f Ram Gam I OF Figure 19 The System Schedules page for PlayPorTTs on the Dashboard The System Schedules page appears The following describes the function of each setting on the System Schedules page Erotic Content Scheduling e Change All Select Off Topless or Nude to quickly set the Erotic Content level for different time periods e Midnight to 1am Select Off Topless or Nude to set the Erotic Content level for these specific hours 1am to 2am Select Off Topless or Nude to set the Erotic Content level for these specific hours e etc 197 Monitoring and Managing PlayPorTTs Using the TouchTunes Dashboard Modifying System Tools settings on a PlayPorTT How do modify the System Tools settings for my PlayPorTT handhelds using the TouchTunes Dashboard The System Tools page enables you to modify and define the level of control you want to give to your location owners To modify the System Tools settings for a P
215. rd ssssssssssseerssnrerssrrersssrresssrrssserrrsserrrrserrreet 11 Understanding the Dashboard Workflow 0 06 cece ccc e cece nee nee ene dene teen tenet tenon en eeees 14 Setting Up the Dashboard 17 OVENI EW iis iat E AERE EO VER daphne ET onto et EE ne sada EE ata RA 17 Key Dashboard ConcEptsesisrosenssnior e h AoE E E E EAIN EE EERE ERETTE 18 Obtaining a Dashboard User Account 2 6 eee c ec ecncen ene nee e een etn ete n enn nent e ene teeeees 19 Log On to the TouchTunes Dashboard 0 0 cece eee ene ene e net e een teen ene n beeen ene eeeeees 21 Log Out of the TouchTunes Dashboard 0c cece cece cee ene eee eee e been eee t nee eee eneneen eens 28 Resetting Dashboard Passwords eee ec cence cence nee bene n en enn eden ete t ne ee ene ee eee eenes 29 Setting Up TouchTunes Dashboard Sub User Accounts 31 OVES Wi hi cteicidinweploittetdiacdee ated cectdebedesanialinatwiiaddiaac dagen i danse A 31 Adding a Sub User Account to the TouchTunes Dashboard 0c cece cence ete eee e eee en eee eneeeeeees 32 Removing a Sub User Account from the TouchTunes Dashboard cece cece cece cence tence ee eeees 37 Entering Your Jukebox Locations in the TouchTunes Dashboard 39 OVEWICW sa sted a E e EEEE cos E E cht hesaen EEE E ein tdoameseledieeekanee ogee 39 Adding a Location to the TouchTunes Dashboard ccc cece eect e eee eee ene nen eee e ee eneeeneeees 40 Moving a Jukebox to a
216. re they are applied to the jukebox ww Touchiunes pashboard nome wistcant neip 1 Lover O songs My Jukeboxes Summary Diagnostics Settings Location d Print 4 Music Filters gt Confirmation D Hee Music amp System EXPLICIT CONTENT lt 1 of catalog Background amp Attract Allowed _ FILTERED MUSIC Connection 0 Genres Filters 4 Styles 2 artists 0 Albums 0 Songs 1 Apply Changes Back Figure 23 Confirmation page for a NextGen jukebox 6 Click Apply Changes 163 Managing Music Filters for a Jukebox in the TouchTunes Dashboard 164 The Music Filters page reappears to confirm the change to the music filter Music Filters Settings successfully saved Choose another Jukebox gt gt The Tawny Fish Saloon lt lt The music filter is applied to the jukebox the next time it connects to the TouchTunes server If your jukebox connects to the TouchTunes server using a broadband connection the settings are applied to the jukebox when you log out of the Dashboard Otherwise the setting on the jukebox is updated the next time it connects to the TouchTunes server through its dial up connection To set the music genres and styles for a Gen 3 jukebox 1 View the music filters on a jukebox See Viewing Music Filters on a Jukebox using the TouchTunes Dashboard on page 153 2 Navigate to the Allowed Styles area on the Music Filters page This area shows all the music genres available for a jukebox
217. re compiled music list such as the Billboard Magazine lists For example assume that you manage five jukeboxes for a local chain of family restaurants Every week you update the music on these jukeboxes with the latest Billboard Top 40 list to ensure that the jukeboxes for all of these restaurants are always stocked with the most popular music To do this you first remove the old Billboard Top 40 list from all of the jukeboxes using the following procedure Once this music is removed from all of the jukeboxes you add the new Billboard Top 40 music list to the jukeboxes using the procedures in Adding Songs from Compiled Lists on page 58 91 Managing Music on Jukeboxes Using the TouchTunes Dashboard 92 Your Music Cart 22 songs Your Jukebox Route 3 Jukeboxes Help Send to Jukebox C Send to TuneCentral i Select All Select None Order Songs Delete Songs 3 Jul Select All Select None Remove From Cart pee eaaa N A Jukebox Tune Location Capacity gt Orders gt Delete aT ergs To remove music from multiple jukeboxes 1 View the contents of the Music Cart by doing either of the following e Click the Music Cart icon in the Quick Links area e Choose My Music Music Cart The Music Cart page appears The left side of this page shows the current contents of your Music Cart while the right side of the page shows a list of your jukeboxes Page First Previous 1 2 Listing ngs 1 5 o
218. red for illustrative purposes The following table shows the compiled music lists available in the TouchTunes Dashboard List List Description Sylvie s Picks Current and upcoming hits chosen by the TouchTunes in house music expert Sylvie By clicking a Sylvie s Pick you can easily add arecommended song the entire album that contains the song or find other songs from the same artist on different albums 59 Locating Music and Sending it to Jukeboxes Using the Dashboard 60 List List Description Hit Lists Billboard Top 25 music list for various music styles such as Rock or Pop as well as the Billboard Top 40 list Special Features Billboard Charts Music on the Billboard Top 100 and Top 25 lists for certain music styles Special Features Themes List for different themed events such as hits from the 1980 s or 90 s 2008 New Albums Albums released in the current year Latest Additions to our Catalog Allthe current back catalog and classic songs that are new to the catalog New Since Last Catalog The latest songs available since the last catalog release Top 100 List of the most played songs on all TouchTunes jukeboxes for various music styles such as Rock or Latin Local Bands Music lists of local talent Stock Hard Drives page The music mix included on each of the stock hard drives provided by TouchTunes Select the compiled music l
219. redit for each denomination is at least equal to the one previously One guideline you can use to ensure consistency is to use the first line for the credit rule to define the basic credit rule the exchange rate for a single jukebox credit This helps you compare the cost per credit for successive exchange rates and ensure consistency for the rest of the rule Tip To maximize revenues avoid setting your basic credit rule at less than two credits for 1 each credit equals 50 cents 8 Once you have set up all necessary exchange rates for the credit rule save it by clicking Create Credit Rules Set for a new credit rule or Save Credit Rules Set for an existing credit rule The credit rule set is saved and the new or updated rule appears in the Credit Rules Sets area CREDITS RULES SETS Number of Credits Price DEFAULT_SET edit 2 1 00 5 2 00 15 5 00 ours edit 2 1 00 5 2 00 13 5 00 2 1 00 5 2 00 26 10 00 54 20 00 4 1 10 2 25 5 Remove Rules Set Add Credits Rules Set If the jukebox is connected through a broadband connection it is updated when you log out If the jukebox is connected through a dial up connection the credit rule is updated the next time the jukebox connects to the TouchTunes server Tip Make sure you explain the credit rule s for a jukebox to the location owner This allows the location owner to handle customer questions about the price of jukebox credits Credit rules also
220. remove the IDs of the songs or albums that do not correspond to the selected search type If you have song IDs and album IDs a separate search for each type of ID number is required 3 Inthe field provided enter the song or album ID numbers for either the songs or the albums you want to find separated by any of the following e Space Comma 56 Searching for Music by Song or Album ID Number e Line break each ID appears on a new line Search by ID Hep 69393103 78372311 78275204 Songs Albums C Search Figure 15 Song IDs entered for search 4 Click Search The Dashboard searches the TouchTunes music library for the songs or albums matching the ID numbers you entered and displays its results in the Search Results area Search Results Your search found 132 items grouped in 3 categories Click on a link below to view a category View results for 5 artists 27 albums 100 songs Displaying albums Select All Select None Add to Cart Listing all 27 albums found sorted by Score Popularity Album Information Genre Style Oo Every I s A Winner The Very Best Of 1993 Hot Chocolate 4 songs B Winner in You 1986 R amp B Hip Hop Patti Labelle 7 songs Soul O Walking Away A Winner 1994 C ry Kathy Mattea 9 songs Baid B 50th Annual Grammy Winners 2008 50th Annual Grammy Winners 20 songs T 2007 American Music Awards Winners 2007 American Music
221. riday during normal business hours 8 AM to 5 PM Central Time If you are immediately recognized by the TouchTunes sales representative your account will automatically be set up and you will receive a confirmation email 8 When you receive your username and password you can log in to the TouchTunes Dashboard See Log On to the TouchTunes Dashboard on page 21 Log On to the TouchTunes Dashboard How do log on to the TouchTunes Dashboard Log in to the TouchTunes Dashboard through a Web browser using the login credentials username and password for your Dashboard user account 21 Setting Up the Dashboard 22 To log on to the TouchTunes Dashboard 1 In a Web browser connect to the TouchTunes Dashboard by navigating to the following URL https operator touchtunes com The Login page for the TouchTunes Dashboard appears Velen Cass Dashboard i Need an account username password Figure 8 Login page for the TouchTunes Dashboard Tip Add this URL to your Favorites or Bookmarks so you can return the TouchTunes Dashboard later 2 Enter the username and password for your user account in their respective fields and then click Login Log On to the TouchTunes Dashboard Your TouchTunes Dashboard home page appears T Jukeboxes Summary 24 of your Jukeboxes have incomplete Location information Click HERE to fill missing informatipn 339 Jukeboxes OK _ Call
222. ription Games The name of the game on the PlayPorTT Free Game The number of times a specific game was played for free on all handhelds Paid Game The number of times a specific game was played with paid credits on all handhelds Buyin Rounds The number of times a game was joined while in progress on all handhelds Buyin Credits The total credits earned through buyins for a specific game Average Game The average length of a specific game using statistics Duration from all handhelds in seconds Total Game The total number of times a game was played on all handhelds 201 Monitoring and Managing PlayPorTTs Using the TouchTunes Dashboard 202 Frequently Asked Questions About the Operator Dashboard This chapter provides the most frequently asked questions and answers for the Operator Dashboard and shows where to find this information in the guide Contents OVEIVIEW sad be oe tei EnA ECEE dese Gene REED eas dace ETS E EEEN O 203 General Dashboard Questions 6 6 c ccc ccc enn n ene n ence ene nenenens 204 User Account and Login Related Questions cc cece cece ne eneneeees 205 Location Related QUESTIONS 1 1 1 ccc ccc cece ncn en een eee n een neen tenes 206 Music Search and Management Related Questions 0 ceeeeeee ees 206 Income and Accounting Related Questions ccc cece cece cece eens 208 Music Filter Related QUESTIONS cece cece cnc nee e ne ne ne eeeeeeeeeenes 209 Jukebox C
223. rompted click OK The songs are set to be deleted from the jukeboxes and the following indicators appear on the Music Cart page to confirm this operation A message appears at the top of the page The color of the selected jukebox es changes to show the jukebox from which the music is being removed 94 Removing Music from Multiple Jukeboxes e The value in the Delete column for the jukebox is incremented by the number of songs being removed e The value in the Capacity column for the jukebox is recalculated to show the remaining capacity of the jukebox 12 songs were successfully queued for deletion from 2 Jukeboxes Your Music Cart Your Jukebox Route 3 Jukeboxes 0 songs There are no songs in your music cart To add songs to your cart use our Search engine or browse our Hot Lists Top 100 Sylvie s Picks Special events or Hot New Releases You can also add songs to your Music Cart from the Top Songs report which Send to TuneCentral Select None Order Songs Send to Jukebox Select All Help Delete Songs gives you top played songs on your jukeboxes route 3 Jukeboxes Location Capacity gt Orders gt Delete To order songs for one or more jukeboxes add songs to your cart select jukeboxes in the right side column then click the Order Songs button To delete songs on one or more jukeboxes add songs to your cart select jukeboxes in the right sid
224. romptly Similarly the owner of a family oriented restaurant might ask you to turn on the explicit content for a private party he is hosting The Dashboard enables you to make adjustments to your jukeboxes from anywhere that has Internet access Full featured Music Search Capabilities The TouchTunes Dashboard provides comprehensive user friendly music search capabilities that are available on a TouchTunes jukebox You can find music by e Searching for an artist album or song title e Entering a TouchTunes Music ID number e Browsing pre compiled music lists such as those compiled by Billboard Magazine e Viewing a list of newly music added to the TouchTunes music library e Sylvie s Picks TouchTunes own music recommendations which uses a highly visible album jackets for quick music browsingTouchTunes e Checking out the music loaded on stock hard drives by TouchTunes for different markets Discovering the Features and Benefits of the TouchTunes Dashboard e Viewing a list of the most popular songs from all of your jukeboxes as well as from individual jukeboxes Using this feature allows you to handle music requests from location owners very quickly which can increase plays and revenues For example assume that several bars located near a university ask you to add an song from a obscure group that is becoming popular with their students but which is not yet available on their jukeboxes You use the music search capabilities in
225. roperly to the TouchTunes Dashboard p 186 e What diagnostics can monitor for a Gen 3 jukebox using the TouchTunes Dashboard p 188 Viewing Jukebox Connectivity Status How do I know if my jukeboxes are connecting properly to the TouchTunes Dashboard You can view a report showing the connection status for all of your jukeboxes in the TouchTunes Dashboard and use this report to quickly identify any jukeboxes with connectivity problems If necessary you can then troubleshoot the issue and schedule an on site visit to correct the problem To view the status of your jukeboxes 1 In the TouchTunes Dashboard choose My Reports Jukeboxes The Jukeboxes Route Report page appears listing all of your jukeboxes and showing their status Jukeboxes Route Report all jukeboxes Help This is a status report of your jukebox route From this report you may configure a jukebox by clicking on its location name in the first column below This will bring you to the configuration screen Legend pl The jukebox is in sleep mode ez F The jukek y box song library is full The jukebox has an unstable link to TouchTunes communication servers check the phone line or broadband connection t The jukebox is experiencing communication difficulties it has not connected within the last 5 days YA The jukebox doesnt have any of the above problems This report shows all your jukeboxes To show only the jukeboxes that may have
226. rt NO GROUP ALL AVAILABLE REVENUES Date Revenue Wednesday January 10 2007 Tuesday January 9 2007 Monday January 8 2007 36 00 Sunday January 7 2007 49 00 Saturday January 6 2007 46 75 Friday January 5 2007 86 25 Thursday January 4 2007 44 50 Wednesday January 3 2007 42 00 Tues 20 00 Figure 30 Revenue Details page By default this page shows the amount of revenue earned by the jukebox each day over the period you specified earlier Each daily amount is also displayed as a bar graph showing the percentage of the total revenue earned by the jukebox during this day A Summary area also appears at the end of the list showing the total revenue daily average and group average calculated for the selected time period Summary Daily Average 49 days 35 48 Group Average 7 groups 248 39 Grand Total 7 groups 4 738 74 Figure 31 Summary for a detailed revenue breakdown 7 If necessary set the time period over which you want to view the detailed revenue breakdown by clicking the calendar icon beside the From and To fields to set its starting and ending dates Reviewing Jukebox Revenue The report is updated and shows the income earned by the jukebox during the specified time period You can also reorganize the revenue information in the report by consolidating it into specific groups The following table shows the different methods of grouping revenue information
227. s Note The USB Content Updater is compatible with Gen 3 jukeboxes running Gen 3 software release 3 3 1 or higher If your jukebox is running software older than this release you will need to contact TouchTunes Technical Support about updating your jukebox for you Once your software has been updated you will be able to use the USB Content Updater for any future software upgrades To update your jukeboxes using your USB device 1 Open your jukebox so you can access its USB ports The USB ports are located on the jukebox s MJS or JCB unit the main hardware component within your jukebox that houses its hard drive and CPU You can use any of the available USB slots for the connection 76 Updating a Jukebox on Location with the USB Content Updater 2 With the jukebox powered on and displaying the main album selection screen below plug the USB device into a USB port Dire Straits WS sultans Of Swing A Wyclens Carnival Vol Il AE 3 Doors Down 3 Doors Down 4 0 rvxn E E Doors Down TEET S Figure 37 The main customer screen on a Gen 3 jukebox 77 Locating Music and Sending it to Jukeboxes Using the Dashboard The USB device is mounted automatically by the jukebox and after a few moments the USB Content Updater screen appears 09 08 09 09 08 09 09 08 09 09 08 09 09 08 09 09 08 09 09 08 09 09 08 09 09 08 09 09 08 09 CEF SHL E d g 6 3416 14 06 2
228. s e Keyword searches look for matches that either sound or are spelled like the search term The closeness of the match is reflected in the score assigned to each search result In the example above the group Rush receives the maximum score of 100 because it is a perfect match to the search term rush Artists with the search term in their names such as Otis Rush or who have similar sounding names such as Lush or Russ Ballard earn lower scores e The Dashboard provides search results for artist album and song title for every keyword search even if you only specified one of these types Each set of results is independent meaning search results for song titles containing rush are independent of search results with artist or album names containing the same term The keyword that you entered in step 2 remains in the Search For field in case you want to refine your search 53 Locating Music and Sending it to Jukeboxes Using the Dashboard 2 Optional Use the controls in the View Results For area to view other songs artist or albums found by the search a Search Results Your search found 103 items grouped in 3 categories Click on a link below to view a category View results for 11 artists 16 albums 76 sonc Figure 11 a View Results For area 3 Browse through the search results to find music for your jukebox es e Click plus sign to expand an album or artist and show its associated music in the
229. s Dashboard Help Resources for the TouchTunes Dashboard What resources are available in case need help with the TouchTunes Dashboard The following resources are available to assist you as you use the Dashboard e Help bubbles integrated directly in the Dashboard provide immediate assistance with carrying out Dashboard tasks See Using Help Bubbles on page 3 e Documentation including this guide and other related documentation provides more in depth assistance to help you get the most from the TouchTunes Dashboard See Using this Guide and Finding Related Documentation on page 3 Using Help Bubbles A help bubble is an area within the TouchTunes Dashboard user interface UN that provides a brief description of the Dashboard function and directions on how to perform tasks associated with this function Login i Need an account Prae you can use the TouchTunes Dashboard Wied Web Operator you must first request an account Just fill in this regue Please note that you must be a TouchTunes Partner in order to use e this eapplicedon Figure 2 Help bubbles assist you throughout the Dashboard Every Dashboard function features a help bubble As you become more experienced with the Dashboard you may choose to minimize help bubbles by default to have more UI space for performing tasks You will still be able to click on a minimized help bubble to re open it if you need help at a later time Help Figure 3 A minimized
230. s a special music list in the Operator Dashboard that includes only the latest music added to the TouchTunes music library You can use this list to ensure your jukeboxes are updated with the latest new music available For instructions on accessing this music list see Identifying New Music Added to the TouchTunes Music Library on page 61 Can I use the TouchTunes Dashboard to request music that is not in the TouchTunes library TouchTunes is always interested in finding new music to add to its music library If you cannot find songs albums or artists in the TouchTunes music library you can send a music request to the TouchTunes music department to have them added to the library To use the music request feature in the Dashboard see Requesting Music from TouchTunes on page 63 What is the Music Cart How do I move songs from a music search or a pre compiled list in the TouchTunes Dashboard to the Music Cart The Music Cart in the Operator Dashboard is a storage area where you can store music you find from a search or pre compiled list before distributing it to your jukeboxes The Music Cart provides a single place where you can both store and transfer music to your jukeboxes greatly simplifying the process for distributing music to your jukebox network To learn how to add songs to the Music Cart see Adding Music for Jukeboxes to the Music Cart on page 65 207 Frequently Asked Questions About the Operator Dashboard How do
231. s area by doing one of the following e Drag the slider to the appropriate value e Enter the percentage in the Location Percentage field BILLING SPLIT SETTINGS Location Percentage 9 33 Figure 24 Billing split set to 33 for location When you modify one control in this area the other control is updated automatically Next enter the values for the jukebox and or TuneCentral off the top fees You can configure these fees as a fixed amount as a percentage of the coinage gross income from the jukebox or as a fee per play Ifyou are setting an off the top fee for the jukebox do the following in the Jukebox Off The Top area e From the Rule Type list select the method used to calculate this fee Configuring the Revenue Model for a Jukebox e Set the fee amount or percentage value in the field provided JUKEBOX OFF THE TOP fioo o Rule Type ESIa DAE Figure 25 Jukebox off the top fee set to 100 Note You can set the off the top fee for a jukebox as a percentage of its revenue a price per play or a fixed amount to match your specific business model 6 If you are setting an off the top fee for TuneCentral do the following in the TuneCentral Off The Top area From the Rule Type list select the method used to calculate this fee Set the fee amount or percentage value in the field provided TUNECENTRAL OFF THE TOP fo 50 Rule Type SS ME Accept Changes Figure 26 TuneCentral off the top
232. s been successfully added to this setting schedule Background Music Scheduling View D Hi January 2007 Events Scheduled on January 15 2007 Weeki ies Background Music Sun Mon Tue Wed Thu Fri Sat Inactive Pop goes the world 1 2 3 4 5 6 42 00 4m 7 8 9 0 14 12 13 4 00AM 14 15 16 17 18 19 20 200M 21 22 23 24 25 26 27 3 00 AM 28 29 30 31 4 00 AM 5 00 AM 6 00 AM Clear Schedule 7 00 AM 8 00 AM 9 00 AM 10 00 AM 11 00 AM 12 00 PM 1 00 PM 2 00 PM 3 00 PM 4 00 PM Select date Background Music 5 00 PM Active Pop goes the world tt z m 2 Remove Background Music 6 00 PM Inactive Pop goes the world w Remove 7 00 PM 8 00 PM 3 00 PM 10 00 PM 11 00 PM Add Scheduling Event Figure 28 Dashboard schedule showing when jukebox can run in background music mode Recurring events in the schedule are identified in the schedule by an arrow icon with the letter following the icon indicating whether the event recurs weekly w monthly m or yearly y Background Music So Active Pop goes the world Edit Remove Figure 29 Recurring weekly event 9 Optional Do any of the following 145 Configuring Music and Game Settings Using the TouchTunes Dashboard e Schedule another jukebox mode event by clicking Add Scheduled Event and then repeating steps 4 to 8 e Modify a jukebox mode even
233. sfer the same songs from the Music Cart to other jukeboxes Click Save Your Preferences Your Dashboard preferences are saved Log Out of the TouchTunes Dashboard 28 How do log out of TouchTunes Dashboard Log out of the TouchTunes Dashboard when you are done using it Logging out ensures that no one uses the Dashboard from your computer without your knowledge To log out of the Dashboard Click Logout in the Quick Links area Touchlunes Dashboard sme mc par HOME HELP LOGOUT You are logged out immediately The Login page reappears in your Web browser 1 You may be prompted to confirm pending changes you have made through the Dashboard to the settings of a Gen 2 jukebox Once you confirm these changes you are logged out of the Dashboard automatically Resetting Dashboard Passwords Resetting Dashboard Passwords How do I reset my lost or forgotten Dashboard password If you lose or forget your password you can request a new one directly from the login screen The previous password is invalidated and the new one is e mailed to you i Need an account Before you can use the TouchTunes Dashboard you must first request an account Just fill in this request form Please note that you must be a TouchTunes Partner in order to use this application If you forgot your password click here lt username Login Requesting a new password from the login page Dashboard administrators can
234. sic and Sending it to Jukeboxes Using the Dashboard 4 To control the order in which songs are downloaded select the higher priority songs from the download list and then click High Priority The status of the selected songs are set to High Priority High priority songs are downloaded before all other songs when the jukebox connects to the TouchTunes server 5 Optional When you change the song download priority on a single jukebox you will now be prompted to change the priority for the selected songs on your other jukeboxes as well This enables you to quickly send specific songs to your jukeboxes more quickly than others To review completed music transfers to your jukeboxes 1 In the TouchTunes Dashboard choose My Music History The Transactions History page appears Use this page to view completed music transfers to your jukeboxes z Y Touchlunes Dashboard HOME MUSIC CART HELP LOGOUT t 22 songs My Music Music Cart Search Search by ID Hot Lists Playable Lists Top Songs Jukebox Content Pending History i Pit Transactions History Big Lou s Bar and Grille 333333 Help Choose another Jukebox gt gt Big Lou s Bar and Grille lt lt S View transactions executed since January 8 2007 gt Display 50 z results per page 0 transactions found Figure 40 Transactions History page 2 In the Transactions History area do the following to select the music transfers that you want to review e S
235. songs from the jukebox as these songs conflict with their Viewing Music Filters on a Jukebox using the TouchTunes Dashboard image To do this you create an allowable styles music filter that excludes all songs in the Hip hop and Rap styles Although all Hip hop and Rap songs seem to disappear from the music library once you apply the filter these songs continue to occupy space on the jukebox that could be used for other music To ensure that all songs on the jukebox have a reasonable chance of being played and earning revenue you should remove all the Hip hop and Rap music from the jukebox and replace it with more Pop and Rock music selections In this chapter you will find answers to the following questions e How do I see what music filters are currently applied to a jukebox using the TouchTunes Dashboard p 153 e How do I prevent music with explicit lyrics from being played on a jukebox using the TouchTunes Dashboard p 156 Can control what music styles appear on a jukebox through the TouchTunes Dashboard p 161 Can schedule TuneCentral through the TouchTunes Dashboard Do music filters apply to TuneCentral p 167 Can I schedule my music filters using the TouchTunes Dashboard p 173 Viewing Music Filters on a Jukebox using the TouchTunes Dashboard How do see what music filters are currently applied to a jukebox using the TouchTunes Dashboard You can view all filters currentl
236. t by clicking Edit in the time period for the event and then modifying its details in the Scheduling window that appears Note that modifying one instance of a recurring jukebox mode event changes all instances of this event For example if you move the starting time for the background music mode from 5 PM to 5 15 PM for one weekly event all other events are also moved to 5 15 PM Delete a jukebox mode event by clicking Remove in the time period for the event and then confirming the action Note that when you delete one instance of a recurring jukebox mode event all instances of the events are deleted You cannot delete a single event from a series of recurring events 10 Return to the Dashboard by clicking Close at the top of the Background Music Scheduling View window The Gen 3 Music Settings page reappears 146 Viewing Your Invoices with the TouchTunes Dashboard This chapter explains how you can view monthly invoices for all of your TouchTunes jukeboxes in the TouchTunes Dashboard Contents OVEIVICOW sid ccc doen dian weaiieed Goes deed Die b eevee Veo e dere pae eee ee 147 Viewing TOUCHTUNES INVOICES 0 cece cette tenn een e neon ee eenee 148 Overview You can use the TouchTunes Dashboard to view monthly invoices for your TouchTunes jukeboxes You can use these invoices to view a breakdown of all jukebox costs billed to your account for the month for all of your locations including music played by type music and
237. ter set is applied to the Use this option when you want to apply a repeat jukebox only once filter set for certain occasions that do not repeat ona regular basis such as an office party or wedding reception Weekly The filter set repeats on the Use this option when you want to reapply specified day s of the week a filter set on the same day each week such as to restrict explicit music from being played between 5 and 9 PM each day except for weekends Monthly The filter set repeats on the same Use this option when you want to reapply day each month a filter set each month such as to accommodate special theme based days on the 5th 15th and 25th of each month Yearly The filter set repeats on the day Use this option to reapply a filter set on a each year certain day each year such as to allow Christmas music to be available only on December 25th each year The controls in the Set Time and Specify Action s areas change depending on what option you choose Next use these controls to define when and for how long a filter set will be active on a jukebox 175 Managing Music Filters for a Jukebox in the TouchTunes Dashboard 5 In the Set Time area do the following to set the day s and time when a filter set is applied From the Setting Value At list select the starting time when the filter set is active on the jukebox The filter set is active on the jukebox from this time until the next scheduled filter set
238. they have been transferred to the jukebox You normally enable this option to keep your Music Cart organized as you transfer music to your jukeboxes However you should disable this option if You want to transfer a subset of the selected songs to other jukeboxes later You want to save the Music Cart to reuse it in a future Dashboard session Tip You can remove music from the Music Cart manually by choosing the songs to be deleted and then clicking Remove From Cart Next choose the jukeboxes where you want the selected music to be transferred If any of your NextGen jukeboxes have TuneCentral installed set whether you want to transfer music to the local drive or the TuneCentral drive Note Gen 3 jukeboxes do not have a separate TuneCentral unit For Gen 3 jukeboxes TuneCentral refers to the TouchTunes central music repository 68 Downloading Music from the Music Cart to a Jukebox 4 If necessary choose Send to Jukebox or Send to TuneCentral to determine the drive to which the music will be transferred Yqur Jukebox Route 3 Jukeboxes T Help Send to Jukebox Send to TuneCentral Select All Select None Order Songs Delete Songs 3 Jukeboxes 2 z Jy os 7 Jukebox Tune Location Capacity Orders gt Delete ID Central Fy Pa cous Berend 1900 100 0 333333 Grille a The Tawny Fish ste 5979999 M Saloon 2000 102 1 wena T WAREHOUSE 1750 6 0 111111 3 Jukeboxes Export CS Exce
239. tional credit settings gt gt The Tawny Fish Saloon lt lt Credits a 2 51 00 5 8200 15 3500 2 51 00 5 8200 19 500 2 91 00 5 8200 19 500 bea SS Figure 9 Credit settings page 4 Navigate to the Credit Rules Sets area Configuring the Revenue Model for a Jukebox This area shows the credit rules currently in place on a jukebox The associated Schedule area shows when each credit rule is used on the jukebox CREDITS RULES SETS Number of Credits Price DEFAULT_SET edit 2 1 00 5 2 00 15 5 00 Happy Hours edt 2 1 00 5 2 00 13 5 00 Weekend edit 2 1 00 5 2 00 13 5 00 Ladies Night edit 4 31 10 2 25 5 Remove Rules Set Add Credits Rules Set SCHEDULE cs ow E ih a Sunday Monday Tuesday Wednesday Thursday Friday Saturday Add period LEGEND DEFAULT_SET Happy Hours E Ladies Night amp Weekend Figure 10 Credit Rules and Schedule area Figure 11 NextGen jukeboxes include the following default credit rules e DEFAULT_SET This is the default credit rule used unless otherwise indicated e Weekend This is the credit rule set intended for use during the weekend e Happy Hour This is the credit rule set intended for use during happy hour typically 4 PM to 7 PM on weekdays In some cases you may see additional credit rules set up for a jukebox in this area For example the jukebox in this example has a credit rule
240. tract mode through the Dashboard to generate interest in the jukebox at a location where the jukebox is new or where jukebox usage has been decreasing Gen 2 and Gen 3 jukeboxes have separate procedures to set up the background music mode through the TouchTunes Dashboard e To activate and configure this mode on a Gen 2 jukebox see To set up attract mode for a Gen 2 jukebox on page 133 132 Setting Up the Attract Mode on a Jukebox e To activate and configure this mode on a Gen 3 jukebox see To set up attract mode for a Gen 3 jukebox on page 135 To set up attract mode for a Gen 2 jukebox 1 In the TouchTunes Dashboard choose My Jukeboxes Settings The Music amp Systems Settings page appears You use this page to select the jukebox that you want to configure 2 If necessary select the jukebox whose attract mode you want to configure from the Choose Another Jukebox list Ww Y Touc lunes Dashboard HOME MUSIC CART HELP LOGOUT O songs My JukPboxes Diagnostics Settings Summary iy conv Gal er d Music amp System Settings for 222222 Choose another Jukebox gt gt The Tawny Fish Saloon lt lt e Tawny Fish Saloon Music amp System Background amp Attract 3 Select Background amp Attract from the left side menu The Background amp Attract Settings page appears w Pouchiunes vashboara jous see san AL O songs My Jukeboxes S
241. tralize the monitoring of jukebox health and status in one place Finally using the Dashboard and setting your jukebox locations to Public allows users of myTouchTunes to find your place of business easily on the Internet For more detailed information about the features and benefits of the Operator Dashboard see Discovering the Features and Benefits of the TouchTunes Dashboard on page 8 What is the general workflow that I should follow when managing my jukeboxes through the TouchTunes Dashboard The Operator Dashboard provides an integrated workflow that shows the series of events involved with configuring and monitoring your jukeboxes Knowing this workflow can help you learn how to use the Dashboard more quickly and see how you can integrate it with your general business procedures Although the general Dashboard workflow is mirrored in the structure of this guide you can view a more in depth workflow in Understanding the Dashboard Workflow on page 14 What Web browser can use for the TouchTunes Dashboard You need a Web browser to use the Operator Dashboard as it is a Web based application You can use the Dashboard through most current Web browsers including Microsoft Internet Explorer 5 0 and higher Mozilla 1 0 and higher and Apple Safari 2 0 and higher For a full list of supported Web browsers see Browsers Supported by the TouchTunes Dashboard on page 2 What are the different areas in the TouchTunes Dashboard H
242. ts including The temperature and status of the jukebox hardware Activation of the jukebox operator UI e The status of bill or coin collectors Using the Dashboard to monitor these diagnostics allows you to identify certain jukebox components that are either experiencing problems or have failed and schedule an on site visit before the location owner is even aware of the problem Tip You can set up e mail alerts for jukebox diagnostics in the TouchTunes Dashboard If a diagnostic test on a jukebox indicates a component failure you are alerted through an e mail To set up e mail alerts choose My Info Alerts and then follow the instructions in the Help bubble You can set alerts to be sent to multiple e mail addresses For further assistance on setting up e mail alerts contact TouchTunes Technical Support You can also disable diagnostic tests on the Dashboard if you are already aware of a problem For example assume that you have dispatched a technician to troubleshoot an unstable connection Viewing Gen 3 Jukebox Diagnostics problem with one of your jukeboxes Because you know that your technician needs to access the Operator UI a special UI that is used when configuring jukebox settings on site you can disable this diagnostic test to avoid seeing false alerts when the technician is accessing this UI To view jukebox diagnostics 1 In the TouchTunes Dashboard choose My Jukeboxes Diagnostics The Jukebox Diagnostics page app
243. ts and off the top fees 1 In the TouchTunes Dashboard choose My Jukeboxes Settings The Music amp System Settings page appears which is the default page for jukebox settings You use this page to select the jukebox that you want to configure 2 If necessary select the jukebox whose billing split and off the top fees you want to access from the Choose Another Jukebox list 3 Choose Bookkeeping from the left side menu 111 Managing Jukebox Income Using the TouchTunes Dashboard The Gen 3 Bookkeeping Settings page appears Gen 3 Bookkeeping Settings T Help Music Choose another Jukebox gt gt Big Lou s Bar and Grille lt lt v Morphing BILLING SPLIT SETTINGS Money Location Percentage v bo Bookkeeping JUKEBOX OFF THE TOP Hardware 0 0 Connection Rule Type Fixed z Filters TUNECENTRAL OFF THE TOP 0 0 Rule Type Fixed hd iat BILLING SPLIT EXAMPLE tien Conese gf 100 00 trom 100 plays f Location spit 0 00 Jukebox Off the Top 3 0 00 TuneCentral Coinage 3 150 00 from 100 plays Operator Split TuneCentral Coinage Off the Top 0 00 io Ti To Be Split 250 00 e Figure 23 Bookkeeping Settings page for a Gen 3 jukebox You use the controls on this page to set the off the top values and billing split for your jukebox Note This Dashboard page is not available for Gen 1 or NextGen jukeboxes Set the billing split for the location as a percentage in the Billing Split Setting
244. ts area 7 Once you have found the music you were looking for add it to the Music Cart so you can download it to your jukeboxes See Adding Music for Jukeboxes to the Music Cart on page 65 Adding Songs from Compiled Lists 58 How do ladd songs from compiled lists such as Sylvie s Picks or Billboard s Top 100 using the TouchTunes Dashboard You can use the TouchTunes Dashboard to quickly add songs from compiled lists or entire lists to your music cart These lists include Sylvie s Picks current and upcoming hits compiled by TouchTunes own in house music expert as well as lists from Billboard To view and add music from a compiled music list 1 In the TouchTunes Dashboard choose My Music Music Portal Adding Songs from Compiled Lists The TouchTunes Music Portal page appears The Music Portal page contains links to many compiled song lists Music Portal Music Cart Music Requests Playable Lists Top Songs Jukebox Content Pending History Quick Search All Rock Country Latin R amp B Hip Hop Rap Pop All Artists Albums Songs ID Search ie Rock Add Song Add Song Add Song SEETHER Fake It EXPLICIT VANESSA CARLTON CHRIS CAGLE LYFE JENNINGS Hands On Me Ahat Kinda Gone Never Never Land PUDDLE OF MUDD Psycho EDITED FOO FIGHTERS Long Road To Ruin Almost Easy LINKIN PARK Shadow Of The Day EDITED LINK
245. uchTunes Dashboard The preview screen will open with a list of songs Close the window when you are done with the preview dow and return to Dashboard Settings Click here to Close this s Here s a quick preview of what your background music will be if set it at College Rock Fun List of Songs for College Rock Fun Display 250 x resutts per page Listing all 90 artists found sorted by Artist Song Song ID i Artist Album Year 441 album 311 1 album AFI 1 album Alice In Chains 1 album American Hi Fi 1 album Arctic Monkeys 1 album Audioslave 1 album Figure 14 Background song preview window 8 Click Accept Changes Background Music EQ Enabled V chedule this setting Delay before Start Om 00s gt minute s Delay between Songs Om 00s x minute s Insert a Delay After 1 gt songs Randomize BGM 7 Song List Type Background z Accept Changes 9 Optional Schedule when the selected BGM mode is active on the jukebox See Scheduling Background Music and Attract Modes for a Jukebox on page 136 Setting Up the Attract Mode on a Jukebox How do set up the attract mode for a jukebox using the TouchTunes Dashboard You can use the TouchTunes Dashboard to set up a jukebox to run in attract mode where an idle jukebox plays songs at regular intervals and displays promotional messages on its screen to attract business You can activate at
246. ugh the TouchTunes Dashboard Do music filters apply to TuneCentral Although music filters cannot be scheduled on a Gen 2 jukebox you can schedule when music in the TuneCentral library is available This feature allows you to restrict music selections on a jukebox to a preset list of songs on its local drive during certain time periods which can be useful if a location owner allows their employees to choose background music To learn how to set TuneCentral availability see Scheduling TuneCentral for a NextGen Jukebox on page 167 Can I schedule my music filters using the TouchTunes Dashboard You can schedule music filters for a Gen 3 jukebox through the Operator Dashboard This feature allows you to accommodate locations with specific music requests such as a restaurant bar that wants to schedule when the family friendly or more explicit versions of songs are available for play on their jukebox For instructions on scheduling music filters see Scheduling a Music Filter Set on a Gen 3 Jukebox on page 173 Jukebox Configuration Related Questions 210 How do I set up the background music mode for a jukebox using the TouchTunes Dashboard You can set up a jukebox to provide background music for a location by running it in background music mode While a jukebox is running in this mode it plays songs at random from either its entire music library or a defined subset of this music You can use the background music mode on a juke
247. ukeboxes you selected in Step 5 On location you will be able to quickly restore these NextGen songs to the same jukebox after it is upgraded to Gen 3 You can add these songs to a USB device before or after you have converted a NextGen jukebox to Gen 3 TouchTunes USB Content Updater 2OXxES Step 1 select wanted updates Include software update are Include music amp catalog te to j4 Include NextGen Top Songs ble 7 7 34 ble te to 4 ble Figure 33 Selecting the content to include in the update package 8 Create a new folder on your computer s hard drive where you can temporarily store the USB Content Updater files 9 In the Step 2 area of the USB Content Updater click the Browse button then browse to the folder you created on your hard drive Transferring Pending Music and Software to a USB Device 10 Click Open from the browse window to begin the transfer of the update files to the folder on your hard drive Open x Look p fh File Name C Documents and Settings onojo Desktop temp Files of Type 3C2F91 3 4 9 15 3C452E 0 0 0 3 4 8 7 3C469F 0 0 0 3 4 81 29 Time remaining Figure 34 Saving the update package to a temporary directory on a hard drive 11 When the USB Content Updater status reads Completed the files have been successfully transferred from the Operator Dashboard to your temporary hard drive folder CO Step 5 download signature files Completed S S Tin
248. uling TuneCentral for a NextGen Jukebox Can I schedule TuneCentral through the TouchTunes Dashboard Do music filters apply to TuneCentral You can use the TouchTunes Dashboard to schedule when music from the TuneCentral music library is available on NextGen jukeboxes Unlike other music filters you use the Advanced menu in the Dashboard to add modify or remove events to the TuneCentral schedule for a jukebox However TuneCentral availability is considered a music filter because you can use it to restrict music selections on a jukebox When TuneCentral is unavailable the music available on a jukebox is restricted to only the music stored on its local drive the main hard drive in the jukebox You can use this filter if a location owner asks you to restrict the music for their location to selections from a pre approved music playlist over a certain time period To do this you load the pre approved music to the local drive of the jukebox and then disable TuneCentral for this time period During this period music from TuneCentral is not available and the only selections from 167 Managing Music Filters for a Jukebox in the TouchTunes Dashboard this list can be played on the jukebox Outside of this time period music from TuneCentral is accessible on the jukebox Note that all other music filters such as explicit and Name filters are applied to the all music currently available on a jukebox When TuneCentral is unavailable music filters
249. ummary Diagnostics Settings Location cone knit Background amp Attract Settings for The Tawny Fish RE Saloon 222222 Music amp System Choose another Jukebox gt gt The Tawny Fish Saloon lt lt Background amp Attract Credits BACKGROUND MUSIC BGM ATTRACT MODE Connection Enable Enable Filters Play any song C Play any song C Play top on songs Play top 200 songs Play bottom C 200 E os Idle time delay 0 7 hours Play interrupts BGM Not configurable Vv 15 Zh minutes i i Figure 15 Background amp Attract Settings page You use the controls in the Attract Mode area on this page to activate and configure this mode 133 Configuring Music and Game Settings Using the TouchTunes Dashboard 4 Enable the attract mode for this jukebox ATTRACT MODE Enable MV 5 Choose one of the following options to control the music played by the jukebox when it is running in attract mode Choose Play Any Song to allow the jukebox to play any song at random when in attract mode Choose Play Top to allow the jukebox to play any of the most popular songs on the jukebox when in attract mode You use the associated list to limit the jukebox to choosing among the top 50 to 500 songs when running in this mode ATTRACT MODE Enable V Play any song C Play top SUR 7 songs Idle time delay 0 hours 15 x minutes Figure 16 Jukebox set to play music from the top 50 songs when runn
250. unes Dashboard HOME MUSICCART HELP LOGOUT 0 songs Sub Users Help Username 7 Export CSV Excel XML PDF Figure 5 Dashboard Sub Users page 33 Setting Up TouchTunes Dashboard Sub User Accounts 34 2 Click Create a New User The Create a New Sub User page appears You use this page to create a new Dashboard sub user account Touch lunes Dashboard Seen HOME HELP LOGOUT Web account Preferences Alerts Sub Users Corporate Profile Web History i Print Create a New Sub User fields are mandatory E JohnnyJ455 The username used for login Password ololeelatohohok The password used for login Password confirmation dolololatolchok Please confirm the password used for login Full Name John Jackson Email address JohnnyJ455 hotmail com Phone number 1 51 4 555 4576 Mobile Phone number 1 514 555 7845 Preferred Language English x Permissions Create a New Sub User page At the top of the Create a New Sub User page enter the following information for the new account in the fields indicated e The username and password for the account The full name email address and phone number of the person using the account e Optional The mobile phone number of the person using the account e The preferred language of the person using the account English French Spanish Entering this information allows you to maintain contact details for the person using the
251. unes Dashboard 4 Inthe Your Contact Information area enter the following in the indicated fields The name of your company e Your name phone number and email address A time when you can be contacted by TouchTunes in Central Time 5 In the Requested Account Information area enter a username and password for your Dashboard user account in the indicated fields Note that all usernames and passwords for the Dashboard must be unique and are subject to approval by TouchTunes Tip Usernames and passwords are case sensitive For added security include numbers upper and lower case letters in your username and password such as JuKEbox07 6 Click Send to submit the completed form to TouchTunes Figure 6 Requested Account Information All fields are mandatory Username and password are case sensitive name johnson25 Figure 7 Submitting the request for a Dashboard account 7 Ifyou missed or did not enter the expected information in a field the Dashboard prompts you to correct your mistake and resubmit the form Otherwise your completed form is sent to TouchTunes Once your form is received a TouchTunes employee will call you during the time you specified to verify that your business operates TouchTunes equipment finalize the details of your user account and send you a confirmation email with your Dashboard username and password Note TouchTunes Dashboard user accounts are only issued between Monday and F
252. usic Setting Up the Background Music Mode on a Jukebox You use the controls in the Background Music area to activate and configure the background music mode for this jukebox If necessary select the jukebox with the BGM mode that you want to configure from the Choose Another Jukebox list Enable the background music mode for this jukebox BACKGROUND MUSIC EQ Enabled JV Delay before Star 10 00 minute s Delay between Songs 0 00 gt minute s Use the Delay Before Start list to set the number of minutes a jukebox must wait after playing a song chosen by a customer before it can switch to BGM or attract mode Schedule this setting Use the Delay Between Songs list to set the number of minutes between songs when a jukebox is running in BGM mode Next use the controls in the Background Music area to control what music the jukebox can play when in BGM mode Select the pre compiled music list containing the songs that the jukebox can play when running in BGM mode from the Song List control Optional To see the list of songs in a background song list before setting it click the preview link elay before Start Om 00s gt minute s Delay between Songs Om 00s gt minute s fter 1 gt songs Randomize BGM Insert a Delay Song List Type Backgrounc Song List Accept Changes Figure 13 Previewing a background song list 131 Configuring Music and Game Settings Using the To
253. vity such as revenue or plays for that location Moving a jukebox in the TouchTunes Dashboard has no effect on where the jukebox is physically located For example assume a new bar across town agrees to use one of your jukeboxes Although you move the jukebox to the new location in the TouchTunes Dashboard the physical jukebox remains in your warehouse You or the bar owner must arrange for the physical transport of this jukebox to the bar 44 Moving a Jukebox to a Location in the TouchTunes Dashboard To move a jukebox from one location to another 1 In the TouchTunes Dashboard choose My Jukeboxes Summary 2 From the Choose a Jukebox list select the jukebox you want to move The current location of the selected jukebox appears in the Location Information area You use the controls in this area to move the jukebox edit the location information or create a new sub user for this location Tip You can also display the Jukebox Manager page for a particular jukebox by clicking the name of the jukebox on the Jukeboxes Route Report page that appears when you choose My Reports Summary 3 In the Location Information area click Change this Jukebox Location Location Information Big Lou s Bar and Grille 321 East 43rd Street between 14t and 2nd Avenue New York NEA YORK 10018 UNITED STATES OF AMERICA Phone 1 212 123 4567 Contact Name Big Louie Bauregard Edit this Location Information Change This Juke
254. w Hep January 2007 Events Scheduled on January 3 2007 g Today gt 12 00 AM Sun Mon Tue Wed Thu Fri Sat 1 00 AM 1 2B 4 5 6 zoa 7 8 9 10 11 12 13 3 00 AM 14 15 16 17 18 19 20 4 00 AM 21 22 23 24 25 2 27 5 00 AM 28 29 30 3 6 00 AM 7 00 AM 8 00 AM 9 00 AM 10 00 AM 11 00 AM 12 00 PM 1 00 PM 2 00 PM 3 00 PM 4 00 PM 5 00 PM 6 00 PM 7 00 PM 8 00 PM 9 00 PM 10 00 PM 11 00 PM Select date Add Scheduling Event Figure 32 Music Filters Scheduling View page 3 Do one of the following to set the schedule for a filter set e Click Add Scheduling Event e Click any future time slot in the schedule below the red line that is open 174 Scheduling a Music Filter Set on a Gen 3 Jukebox The Scheduling window appears You use this window to define when a filter set is active on the jukebox Scheduling 2 Helo STEP 1 CHOOSE A RECURRENCE Does not repeat Weekly Monthly Yearly STEP 2 SET TIME AND ACTION i Set Time Setting value on 01 03 2007 12 00 AM 7 i Specify Action s Music FILTERS Music Filters Default Filter gt Add Scheduling Event Template STEP 3 ACCEPT OR DISCARD CHANGES Save Schedule Cancel Figure 33 Scheduling window 4 Inthe Step 1 Choose a Recurrence area select one of the following options to set whether and how often a filter set repeats Option Result Use Case Does not The fil
255. ware Release notes can be found here Collection Show revenue since last collection Locations Manage your jukeboxes locations Whats New in NextGen v2 8 Invoices A copy of the invoices we send you monthly Plays Number of plays per jukebox free versus paid play stats ICT 2008 5 Dollar Bill Upgrade Guide 7 Release notes regarding ICT bill acceptor MY JUKEBOXES i More info compatibility with the new U S five dollar bill can be found here b Bill Upgrade Guide Jukebox Summary A summary of your jukebox status and latest communications Jukebox Diagnostics Report on your jukeboxes hardware Diagnostics status Available on Gen3 software only News Archive Tech Support Documents Settings Change your jukebox settings as if you were in front of them Location Manage your jukebox location and view your locations history USB Updater Update the content of your jukeboxes using portable USB storage ADVANCED i More Info Summary View all your Jukeboxes pools Tune Central amp surveys schedules on one page e Schedules Assign pools amp surveys to your jukeboxes using schedules schedule Tune Central availability Playable Lists Manage Playable Lists lists of songs that can be played during a specific period of the day MY INFO i More Info Edit your Web account information password username etc Change your Dashboard Preferences Configure email Alerts
256. wny Fish Saloon lt lt z Background amp Attract Credits PLAY NEXT PROMO CREDITS Connection Enable Enable V Filters Surcharge 1 _ plays Daily Limit 10 7 plays Accept Changes CREDITS RULES SETS 1 Number of Credits Price DEFAULT_SET edit 2 1 00 5 2 00 15 5 00 Happy Hours edit 2 1 00 5 2 00 13 5 00 Weekend edit 2 1 00 5 2 00 13 5 00 Ladies Night edit 4 1 10 2 25 5 Remove Rules Set Add Credits Rules Set Figure 17 Credit settings page for a Gen 3 jukebox 4 Enable Play Next to activate this feature on the jukebox When this option is unchecked the Play Next feature is not available on the jukebox 5 Use the Surcharge list to set the additional cost in credits to use Play Next PLAY NEXT PROMO CREDITS Enable V Enable V Surcharge 2 7 play s Daily Limit 10 7 plays Figure 18 Play Next enabled and cost set to 2 credits 107 Managing Jukebox Income Using the TouchTunes Dashboard 108 The Play Next Surcharge list sets the additional cost in credits for using this feature For example if the cost to play a song on the jukebox is 1 credit and the Play Next surcharge is 2 credits the total cost for having the song play next is 3 credits 6 Click Accept Changes to save the Play Next credit settings for the jukebox The Play Next credit settings for the jukebox are updated To configure TuneCentral credit settings for a NextGen jukebox 1 In the TouchTun
257. xes 200 songs 200songs 200songs 200songs 200songs 200 songs LZ Office Chrome 2D3086 200 songs 200sonqs 200sonqs 200sonqs 200songs 200 songs WAREHOUSE JUKEBOX 30F270 200 songs 200 songs 200songs 200sonqs 200songs 200 songs AMOA 2007 Booth 3026 Rowe E Kit 390240 NIA N A N A N A NIA N A AMOA 2007 Booth 3026 Rowe Netstar Kit 3D09AF 143 songs 66 songs N A N A N A N A AMOA 2007 Booth 3026 View Kit 432BE4 N A NIA NIA N A NIA N A AMOA 2007 EMI box 432BFC N A Nia N A NIA NIA Nia AMOS 2007 Universal box 438F0A 200 songs 200songs 200sonqgs 200songs 200songs 200 songs AMOS Office Barrington 353540 165 songs 200 songs 73 songs 200 songs 100sonqs 200 songs ASI SHOW BOX 270923 69 songs 105 songs N A N A 69 songs 105 songs ASI SHOW BOX 3C7602 4 song NIA 1 song N A 1song NIA ASI SHOW BOX 4286C6 14 songs Nia 2 songs NIA 14 songs NIA ASI SHOW BOX 42DFEE N A N A NIA N A N A N A ASI SHOW BOX 44608E NIA NIA NIA N A N A NIA AT amp T Demo Unit 3702C 200 songs 200 songs 0 song 30 songs 95 songs 127 songs BG Maestro Next Gen 2E85BF NA NIA NIA N A NIA N A Figure 9 Top Songs page Each statistic in the chart is a link to a list of the most popular songs for all of your jukeboxes or TuneCentrals or to each jukebox or TuneCentral You can follow these links to identify songs that have been steadily rising in popularity on a jukebox or on several jukeboxes that should be available on your other jukeboxes
258. y Full name Email ZakoB Bryan Zako bzako na com Edit Remove solesj Justin Soles js na com 1 514 999 1111 1 514 22 Edit Remove wexlerj Jonathan Wexler jw na com 514 123 4567 514 987 6543 Edit Remove Export CS Excel XML PDF Figure 8 The new sub user now appears on the Dashboard Sub Users page Removing a Sub User Account from the TouchTunes Dashboard How do I remove a sub user account from the TouchTunes Dashboard You can remove sub user accounts when a person no longer needs access to the Dashboard such as for employees who leave your company Regularly removing Dashboard sub user accounts is a good way to maintain Dashboard security and protect yourself and your customers against abuse by past employees 37 Setting Up TouchTunes Dashboard Sub User Accounts To remove a sub user account 1 In the TouchTunes Dashboard choose My Info Sub Users The Dashboard Sub Users page appears listing all current Dashboard sub user accounts You use the controls on this page to edit and or delete sub users 2 Click Remove for the sub user to be deleted Dashboard Sub Users Help Username gt Full name Email Phone Cell ZakoB Bryan Zako bzako na com 1 514 3 555 1 514 765 4321 Edit Remove solesj Justin Soles js na com 1 514 999 1111 1 514 222 8888 Edit Remove Figure 9 Removing a Sub User Figure 10 You are prompted to confirm this action before the indicated sub user account is deleted M
259. y applied to a jukebox through the jukebox settings To view music filters on a jukebox 1 In the TouchTunes Dashboard choose My Jukeboxes Settings 153 Managing Music Filters for a Jukebox in the TouchTunes Dashboard The settings for the jukebox appear in the Dashboard w Touchlunes Dashboard HOME MUSICCART HELP LOGOUT O songs Music amp System gt gt The Tawny Fish Saloon lt lt ckground amp Attract Figure 12 Jukebox settings page for a NextGen jukeboxes 2 From the Choose Another Jukebox list select the jukebox whose filters you want to view 3 Choose Filters from the left side menu 154 Viewing Music Filters on a Jukebox using the TouchTunes Dashboard The default music filters for the selected jukebox appear on the Music Filters page Touchlunes Dashboard g HOME MUSICCART HELP LOGOUT v O songs My Jukeboxes Summary Diagnostics Settings Location Music Filters Choose another Jukebox gt gt The Tawny Fish Saloon lt lt Music amp System Background amp Attract Credits EXPLICIT CONTENT Connection Allow Explicit Content V Filters ALLOWED STYLES 6 Genres Country 4 of 4 allowed 1 of catalog Latin 42 of 42 allowed 1 of catalog Miscellaneous 45 of 45 allowed lt 1 of catalog i Pop 10 of 10 allowed 1 of catalog R amp B Hip Hop 16 of 16 allowed lt 1 of catalog Rock 32 of 32 allowed lt 1 of catalog NAME FIL
260. yback EDITED 1745102 Justin Timberlake Futuresex Lovesounds 2006 Seven Nation Army 12714801 The White Stripes Efephant 2003 Loser 15392002 3 Doors Down The Better Life 2000 My Love EDITED 1745104 Justin Timberlake Futuresex Lovesounds 2006 T N T 79241305 ACDC High Voitage War Pigs 292304 Black Sabbath We Sold Our Soul For Rock N Roll Highway To Hell 79241901 ACDC Highway To Hell 1979 1 3 December 20 2006 2 2 December 20 2006 3 2 December 20 2006 4 2 December 20 2006 5 2 December 20 2006 December 20 2006 7 2 December 19 2006 8 2 December 19 2006 9 2 December 19 2006 10 2 December 19 2006 1 2 December 19 2006 O BU ig E p E nT E_E TE_E 0 D 2 December 19 2006 Figure 10 Top Songs listing of a jukebox for the previous 30 days 4 Optional Re order the songs in the list by clicking a column heading so you can to identify increasingly popular songs that should be available on other jukeboxes Tip The arrow icons beside the column heading shows whether the list is in ascending or descending order 88 Removing Music from a Single Jukebox 5 Select songs in the list that you want to transfer to other jukeboxes and then click Add to Cart Top Songs gt Top Jukebox Songs There are Top Songs for the last 30 days on your Jukebox at Big Lou s Bar and Grille with ID 333333 This report was gemsxated on Monday January 22 2007 9 00
261. you can set up your revenue model for a location through the TouchTunes Dashboard track how much revenue is being brought in by a location and manage split values between you anda location owner Contents OVEIVICW ios Gi cx eens wench od ass wade Beek EOE We desea E ENE Chee 97 Configuring the Revenue Model for a Jukebox 6 ccc c ccc ence eens 98 Reviewing Jukebox Revenue 6 cece ccc n ene cnet een e teen ene enennenees 114 Overview A revenue model is aterm used to refer to the set of rules that determine how a jukebox earns its income The two general components of a revenue model include Income derived from customers paying to play songs or use services such as TuneCentral on a jukebox e Expenses required to run the jukebox also called splits or off the top fees such as the amount paid to a location owner to cover costs like electricity as well as their return for the space in their establishment provided for the jukebox You can use the TouchTunes Dashboard to set up a revenue model for each of your jukeboxes as well as monitor statistics that show how well your model is working Using the Dashboard for these tasks allows you to quickly readjust your jukebox s revenue model and maximize your income for a location For example assume that you install one of your jukeboxes in a new downtown bar To generate interest around the jukebox at this location you set the price per song at a low level to 97

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