User Manual - ERV/HRV Plus
Contents
1. It is possible and normal to experience condensation on your windows when drastic changes in temperature happen for example 5 C 23 F to 20 C 4 In that case we suggest waiting a few days to allow the situation to stabilize 11 2 Controls cont d 2 6 Optional Auxiliary Controls Contrary to the main controls up to 5 optional auxiliary controls can be connected to the same ventilation unit 2 6 1 20 40 60 minute Push Button Timer Location Located in the bathroom or in other locations where there is temporary humidity excess or pollutants Purpose To eliminate excess humidity produced by showers or other periodic activities producing pollutants Within 2 seconds push one time for 20 minutes two times for 40 minutes or three times for a 60 minute activation Results expected 1 Motor speed high for 20 40 or 60 minutes 2 Indicator light goes ON and flashes every 20 min OO o VC0041 5 seconds one time to indicate a 20 minute operation two times for a 40 minute and three times for a 60 minute operation 3 Air exchange indicator light goes ON NOTE To stop activation push one more time 2 6 2 20 minute Lighted Push Button Press once to activate the push button The unit will exchange air with the outside on high speed for 20 minutes and the indicator will light up To stop activation before the end of the 20 minute cycle pu2. The 30 second boot sequence is not completed See Integrated Control on page 4 REPLACEMENT PARTS AND REPAIR In order to ensure your ventilation unit remains in good working condition you must use vanEE genuine replacement parts only vanEE genuine replacement parts are specially designed for each unit and are manufactured to comply with all the applicable certification standards and maintain a high standard of safety Any third party replacement part used may cause serious damage and drastically reduce the performance level of your unit which will result in premature failing vanEE also recommends to contact a vanEE certified service depot for all replacement parts and repair If the problem is still not solved call your installer or the nearest approved Service Center Also you can reach the Customer Service Department at the following phone number 1 800 567 3855 16
3. your installer Contact your installer 2 On Platinum wall control error code E1 E3 or E4 appears on screen 4 Troubleshooting cont d PROBLEMS TRY THIS Nothing works See if the unit is plugged in See if the unit is receiving power from the house circuit breaker or fuse Condensation on windows Air too humid See Controls Section on pages 4 to 13 Leave curtains half open to allow air circulation Store all firewood in a close room with a dehumidifier or in a well ventilated room or store the wood outside Do not adjust the thermostat of your heating system below 18 C 64 F Inside air too dry Temporarily use a humidifier See Controls Section on pages 4 to 13 Air too cold at the air supply grille Check if the exterior hood is not blocked See Controls Section on pages 4 to 13 Install a duct heater The LED of the integrated control is blinking green There is a problem with the thermistor The unit is still working but will defrost frequently Contact your installer The LED of the integrated control is blinking amber There is a problem with the motorized damper The unit is OFF For a 22 hour period the unit will try to reset the damper at every 30 minutes After 2 hours if the problem is not solved the unit stops trying to reset damper Contact your installer The integrated control push button does not work
4. 5 Bronze Main Control ApJusriNG AIR SUPPLY CONTROL 1 Select speed MIN or MAX using slide switch A e When MIN minimum speed is selected if the knob B is set above the click the unit will exchange in low speed with the outside and if it is set below the click the unit will exchange on high speed with the outside until the desired humidity level has been reached VC0039 When MAX maximum speed is selected the unit will exchange on high speed with the outside either if the knob is set below or above the click 2 To turn off the unit slide the switch at the OFF position ApJusriuG HUMIDITY CONTROL Setting during the summer months During this period unless being afflicted with breathing problems using the Dehumidistat is unnecessary Set the slide switch to OFF Do not exchange in day time exchange at night time if cool outside or if it is not raining Setting during the fall winter and spring months When severe condensation appears on windows 1 Determine the humidity level in your house bring the knob B counterclockwise to its maximum position then bring it back clockwise slowly until you hear a click 2 Setthe knob to one line under this temperature level or click CAUTION Do not select a temperature below 20 C 4 F This could lead to excessive dryness in the air causing discomfort for the occupants
5. one 5 Remove dust on filters and on core using a vacuum cleaner and a soft brush attachment 6 Wash both core filters under lukewarm water with mild soap Rinse thoroughly and let dry completely before reinstalling on the core CAUTION Follow the instructions on the core label to reinstall it correctly Slide the core and the cleaned filters into the unit Reinstall the door Secure it with both mechanical screws no 8 32 x 1 previously removed and plug the unit NOTE The unit will return to its previous setting after a 30 second delay for boot sequence 3 2 Annual Maintenance Do the same operations as the Quarterly Maintenance Section 3 1 and clean the recovery core as follows refer to the core label HRV units Soak the heat recovery core in a mixture of lukewarm water and mild soap Rinse thoroughly Shake the core to remove excess water and let it dry ERV units Remove the dust on the core using a vacuum cleaner and a soft brush attachment After reinstalling the core and filters the unit s door then clean the exterior hoods 4 Troubleshooting PROBLEMS TRY THIS 1 Platinum wall control At its very start up or after a power failure it there is outside Takes some minutes before the outside temperature displayed temperature appears on screen Set the wall on screen em control on MIN or MAX in VENT Mode If the problem is not solved by the above contact
6. the weekend days were the first to be set then the week days will appear on screen Period 1 will appear on screen and hour display will flash Set periods as described above 2 Controls cont d 2 3 Lite Touch Bronze Main Control Activate the push button the color of the indicator shows the unit operating mode SUGGESTED USE YELLOW INTERMITTENT MIN SPEED VENTILATION SELECT THIS MODE WHEN YOU ARE AWAY FROM THE HOUSE FOR A FEW DAYS ALSO WHEN YOU DEEM THE INSIDE AIR IS TOO DRY IN HEATING SEASON OR TOO HUMID DURING COOLING SEASON IN THIS MODE THE UNIT 15 OFF FoR 40 MINUTES PER HOUR AND VENTILATES AT MINIMUM SPEED THE REMAINING 20 MINUTES OF THE HOUR FOR NORMAL DAILY OPERATION RED Max SPEED VENTILATION FOR EXCESS POLLUTANTS AND HUMIDITY PARTIES ODORS SMOKE 2 4 Simple Touch Bronze Main Control Activate the push button the color of the indicator shows the unit operating mode RECIRCULATION SUGGESTED USE SELECT THIS MODE WHEN YOU DEEM THE INSIDE AIR IS TOO DRY IN HEATING SEASON OR TOO HUMID DURING COOLING SEASON IN THIS MODE THE UNIT STOPS EXCHANGING WITH THE OUTSIDE AND RECIRCULATES INSIDE AIR AT HIGH SPEED YELLOW Min SPEED VENTILATION FOR NORMAL DAILY OPERATION RED Max SPEED VENTILATION FOR EXCESS POLLUTANTS AND HUMIDITY PARTIES ODORS SMOKE 2 Controls cont d 2
7. 1 20 40 60 minute Push Button Timer 2 6 2 20 minute Lighted Push Button 2 6 8 Humidity Control iliis 2 6 4 60 minute Crank MAINTENANCE 3 1 QUARTERLY MAINTENANCE 3 2 ANNUAL MAINTENANCE 4 TROUBLESHOOTING 1 Defrosting Mode When the outside temperature is below 5 C 23 F recovery of heat or energy creates frost in the core To maintain its proper operation the unit is programmed to defrost the recovery core The defrost frequency varies according to the outside temperature During the defrost cycle the unit shifts to maximum speed and the dampers close After defrosting the unit returns to the operating mode selected by the user 2 Controls 2 1 Integrated Control BooriNG SEQUENCE The unit booting sequence is similar to a personnal computer boot sequence Each time the unit is plugged after being unplugged or after a power failure the unit will perform a 30 second booting sequence before starting to operate During the booting sequence the integrated control LED will light GREEN for 5 seconds and then will turn RED During this RED light phase the unit is checking and resetting the motorized damper position Once the motorized damper position completely set the RED light turns off and the booting seq
8. F To 32 F MAXIMUM OUTSIDE 1 C To 40 C TEMPERATURE OR FOR AIR EXCHANGE 33 F To 104 F PROG oR SMART MODE THESE LIMIT VALUES ALLOW TO STOP AIR EXCHANGE WITH THE OUTSIDE BACKLIGHT COLOR BLUE OR GREEN BLUE BACKLIGHT DISPLAY AUTO or ON AUTO AUTO BACKLIGHT ACTIVATED 10 SECONDS WHEN ANY KEY IS PRESSED ON BACKLIGHT ALWAYS ON OFF MODE FOR VENTILATION RECIRCULATION INTERMITTENT MODE OR VENTILATION OFF AFTER A VENTILATION PERIOD DETERMINES THE SECOND PART OF THE CYCLE RECIRCULATION OR OFF VENT RECIRC 2 Controls cont d 2 2 Platinum Main Control cont d Pressing on MODE PREF key D successively allows to go from Ventilation mode to Recirculation mode and then to Program mode VENT RECIRC and PROG on control screen Ventilation Mode jto change the ventilation speed displayed in all options except RECIRC e Recirculation mode use change the recirculation speed displayed in OFF MAX Program mode to review the period settings without changing them the period icons are displayed in Pressing once on A allows to turn the ventilation unit in Smart mode On this mode the ventilation unit operation will be driven by the outdoor temperature and by the indoor conditions Press once more to exit Smart mode SETTING PERIODS FOR PROGRAM MODE The Program Mode allows the user to
9. User Guide ViGOR HRV PLus AND ViIGOR D e 9 G R 4017 3 e s VB0147 VB0149 Model no 44202 Model no 44212 with top ports with top ports e e vin ie VB0148 VB0150 Model no 44203 Model no 44213 with side ports with side ports PLEASE READ AND SAVE THESE INSTRUCTIONS These products earned the ENERGY STAR by meeting strict energy efficiency guidelines set by rfi Natural Resources Canada and the US EPA They meet ENERGY STAR 3 requirements only when used in se Canada 7 7 237111139912 09176 Congratulations You have made an excellent choice The operating principle of your Heat or Energy Recovery Ventilator will give you personal comfort you have never known before We have prepared this User Guide especially for you Please read it carefully to ensure you obtain full benefit from your unit Over the coming months you will increasingly appreciate the feeling of living in a more comfortable house Please take note that this manual uses the following symbols to emphasize particular information A WARNING Identifies an instruction which if not followed might cause serious personal injuries including possibility of death CAUTION Denotes an instruction which if not followed may severely damage the unit and or its components NOTE Indicates supplementary information needed to fully complete an instru
10. ction We welcome any suggestions you may have concerning this guide and or the unit and we would appreciate hearing your comments on ways to better serve you Please forward all correspondence to us at the address indicated on the product registration card included with this guide CAUTION Make sure at all times that the outside intake and exhaust hoods are free from any snow during the winter season It is important to check your unit during a big snow storm so it doesn t draw in any snow If this is the case please operate the unit in the recirculation mode or turn it OFF for a few hours Do not use your unit during construction or renovation of your house or when sanding drywall This type of dust may damage your system Since the electronic control system of the unit uses a microprocessor it may not operate correctly because of external noise or very short power failure If this happens unplug the unit and wait approximately 10 seconds Then plug the unit in again Table of Contents 1 DEFROSTING MODE 2 CONTROLS 44 2444 064 00400008 DECR RERO 2 1 INTEGRATED CONTROL 2 2 PLATINUM PLAIN CONTROL ssh 2 3 LirE ToucH CONSTRUCTO MAIN CONTROL 2 4 SIMPLE TOUCH CONSTRUCTO MAIN 2 5 CONSTRUCTO MAIN CONTROL 2 6 OPTIONAL AUXILIARY 6 2 6
11. customize the operation of his her ventilation unit for week and weekend days All days are divided in 4 periods The periods starting hour and ventilation speed are factory set see below DAILY PERIODS DEFAULT SETTINGS PERIOD STARTING Hour MopE PERIOD 1 MORNING 6 00 Am MIN 9 00 20 MIN H PERIOD 3 EVENING 5 00 PM MIN PERIOD 4 NIGHT 11 00 PM 20 MIN H To change these values Press on SET key B for 3 seconds PROG for program will appear on screen and week days will flash NOTE You can exit Periods setting by pressing on SET key B for 3 seconds any time in the process or wait 60 seconds Use 2 to select between setting week days or weekend days Press SET key B to confirm the choice and go to setting daily Period 1 Period 1 will appear on screen and hour display will flash Use 4 10 select the period starting hour NOTE Time changes by 15 minutes increments Press SET key B to confirm and go to select the ventilation speed or type will flash on screen Use Jto select the ventilation speed or type Press SET key B to confirm and go to daily Period 2 Period 2 will appear on screen and hour display will flash Proceed as for Period 1 for all daily periods Once the ventilation speed or type for daily Period 4 has been selected Press SET key B to confirm NOTE If the week days were the first to be set the weekend days will appear on screen but if
12. ing When lit shows it is time to perform filters maintenance Refer to Section 3 Maintenance 2 Controls cont d 2 2 Platinum Main Control cont d The Platinum main control is pre programmed and ready to go All you have to do is to set day and time Then check the settings below and change if needed SETTING PREFERENCES Press on MODE PREF key D for 3 seconds NOTE You can exit Preferences setting by pressing on MODE PREF key D for 3 seconds any time in the process or wait 60 seconds The modified values will be kept in memory WHAT WILL YOU SEE If the control will be set for the very first time the current day will be the first setting to be made MON for Monday will flash on screen If the control was previously set up when setting preferences the control returns to the last preference chosen on previous setting While setting Preferences the corresponding setting value flashes e g while setting current hour hour is flashing HOW TO PROCEED For every settings in table below 2 to select value Press SET key B to confirm the selected preference and go to next setting SETTING AVAILABLE VALUE DEFAULT OPTIONS CURRENT Day MoN TUE WED THU FRI SAT SUN MON HOUR DISPLAY 12 00 5 OR 24 00 12 00 CURRENT HOUR FROM 0 TO 12 OR 24 12 CURRENT MINUTE FROM 00 To 59 TEMPERATURE UNIT C OR F ON or OFF MINIMUM OUTSIDE 40 C To 0 C TEMPERATURE OR FOR AIR EXCHANGE 40
13. n Temperature Indicators Program Mode Allows to program the desired ventilation according to the period of the day Recirculation Mode Manual mode performing air recirculation inside the house Ventilation Mode Manual mode performing air exchange with the outside Animated Arrows showing ventilation status recirculation or air exchange Periods of the day morning day evening and night Week days Week end days Hour display AM or PM display Appears only when setting backlight preferences Ventilation Recirculation speeds and programming options 2 Controls cont d 2 2 Platinum Main Control cont d CASING INDICATORS AND KEYS Ne ee Nd VCO100 A SMART key B Set key C Arrow keys D Mode Pref key E Reset filter keys F Power indicator G Filter maintenance indicator D C B A Enables and disables the SMART mode Press 3 seconds to access setting periods for Program mode Confirms the chosen option and goes to following setting Adjust ventilation and recirculation speeds Allows to review the program s period Adjust Preference and Program values Mode Selects whether Ventilation Recirculation or Program mode Pref Push 3 seconds to access Preference settings Press on B and D keys simultaneously for 5 seconds to turn off reset the filter maintenance indicator when the control is operat
14. sh one more time The unit will get back to its previous setting 12 e el On VENTILATION S 2 VC0040 2 Controls cont d 2 6 Optional Auxiliary Controls cont d 2 6 3 Humidity Control Adjust knob to the desired maximum mm indoor humidity level CAUTION Cung Do not select a humidity level below 30 This could lead to excessive dryness in the air causing discomfort for the occupants VC0038 2 6 4 60 minute Crank Timer This control activates the air exchange with the outside on high speed for periods varying from 10 to 60 minutes MINUTES VC0017 13 3 Maintenance AN WARNING Risk of electric shock Before performing any maintenance or servicing always disconnect the unit from its power source Sharp edges may be present When cleaning the unit it is recommended to wear safety glasses and gloves Refer to picture beside to identify the inner parts of your unit 3 1 Quarterly Maintenance 1 Unplug the unit 2 Remove the unit door by following these steps A Remove both door lower machine screws no 8 32 x 1 1 and set aside B Open 2 and lift out the door 3 3 Maintenance cont d 3 1 Quarterly Maintenance cont d 3 Slide out both filters 1 and recovery core 2 from the unit 4 Clean the inside walls of the unit with a clean damp cloth then wipe with a clean dry
15. uence is done NOTE No command will be taken until the unit is fully booted 2 Controls cont d 2 1 Integrated Control cont d All units are equipped with an integrated control located on the upper left side of the unit Use the push button 1 to control the unit The LED 2 will then show on which mode the unit is in Refer to table below to see how to operate the unit using its integrated control PRESS ON PUSH BUTTON LED COLOR RESULTS ONCE AMBER UNIT IS ON Low SPEED TWICE GREEN UNIT IS ON HIGH SPEED THREE TIMES No LIGHT UNIT 15 OFF If a problem occurs during the unit operation its integrated control LED 2 will blink The color of the blinking light depends on the type of error detected Refer to Section 4 Troubleshooting on last page for further details NOTE WHEN USING MAIN CONTROL THE INTEGRATED CONTROL MUST BE TURNED OFF 2 Controls cont d For more convenience these units can also be controlled using a main control Only one main control can be connected per unit NOTES 1 The integrated control must be turned OFF to use a main control 2 1 an optional auxiliary control is used if activated this auxiliary control will override the optional main control 2 2 Platinum Main Control On SCREEN INDICATORS VC0099 SMART Mode Entirely automatic mode optimizing the ventilatio
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