teamwork-net plus technical requirements
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1. e Windows Server 2003 e Windows XP SP 2 32 bit only Supported Authentication Schemes The following authentication schemes are supported e Unauthenticated e Basic e Bypass e NTLM only for Windows clients The following authentication scheme is NOT supported e Microsoft Kerberos InDesign Requirements To use the Make viewable in Smart Review option when uploading an InDesign element using Desktop on Mac you must have Adobe Creative Suite CS2 CS3 CS4 CS5 CS5 5 or CS6 installed ICW5 0 1 User Manual teamwork net de2. Panel gt Java gt Temporary Internet files gt Delete files Internet Explorer on Windows e Clearing browser cache Tools gt Internet options gt General gt Browsing history gt Delete e Reboot the computer Firefox on Windows e Clearing browser cache Tools gt Options gt Advanced gt Network gt Offline Storage gt Clear now e Reboot the computer Mac OS X e Installing Java Use the Software update feature of your computer to get the latest version If Java is installed and error messages still appear during the system diagnostics then please carry out the following operations depending on the installed javaversion and operating system e Clear java cache Applications gt Utilities gt Java plug in settings gt clear cache or Applications gt Utilities gt Java plug in settings gt Network gt Delete files or Mac OS 10 7 or later System Preferences gt Java Control Panel gt General gt Temporary internet files gt Settings gt Delete files Safari on Mac OS X e Clear cache Safari gt Empty cache e Reboot the computer Firefox on Mac OS X Clear cache Firefox gt Tools gt Options gt Advanced gt Network gt Offline Storage gt Clear now e Reboot the computer ICW5 0 1 User Manual teamwork net de ena Insite Desktop Supported Operating Systems e Mac OS 10 9 Mavericks e Mac OS 10 8 Mountain Lion e Mac OS 10 7 Lion e Mac OS 10 6 8 Snow Leopard e Windows 7 32 bit or 64 bit
3. ena Technical requirements teamwork net plus Determining your Workstation Configuration To find the details of your current workstation configuration click system diagnostics on the login page of teamwork net The system checks your workstation s operating system web browser Oracle Java and JavaScript settings speed of network connection and proxy settings It also tests your Smart Review connection and your upload and download connections Internet Connection Your Internet connection has to meet the following requirements e Connection to the server teamwork net de over http or https possible SSL certificate available e Has a high speed connection of at least 1 megabit per second Mbps down and 512 kilobits per second Kbps up e Provides access to the server over IP 195 243 79 202 on ports 80 HTML and 443 SSL and over IP 195 243 79 203 on Port 443 e Does not analyze traffic on port 443 e Does not block jar or jnlp files Recommended Computer Configuration e Display Resolution 1024 x 768 or higher e Memory 1 GB of RAM e To use preview functionality Adobe Flash Player 9 0 or later must be available Supported Operating Systems Java and Web Browsers Operating System Java VM Web Browser Mac OS X 10 10 Yosemite Java 7 for Mac Safari 8 Firefox or Chrome Mac OS X 10 9 Mavericks Java 7 for Mac Safari 7 Firefox or Chrome Mac OS X 10 8 Mountain Lion Java 7 for Mac Safa
4. ensure Enable JavaScript is checked and Block pop up windows is unchecked b Under Internet plug ins ensure Allow Java is checked Firefox 26 or later e In Preferences gt Privacy gt History select Remember History Microsoft Windows XP IE 8 Firefox Windows 7 IE 10 Firefox Windows 8 IE 11 Firefox e Click Start gt Control Panel and double click Java gt Security Ensure Enable Java content in the browser is checked e You may experience user interface abnormalities when using Internet Explorer In such cases select Compatibility mode on click F12 Developer Tool appear from the browser mode list select Internet Explorer Compatibility view e If Smart Review jnlp does not start with Java Web Start then select the jnlp file open the information window and define the application that should open with Program x86 gt Java gt JavaWS exe Troubleshooting If difficulties arise in System Diagnostics please proceed with the following steps Windows e Installing Oracle Java http Awww java com If Java is installed and error messages still appear during the system diagnostics then please carry out the following operations depending on the installed javaversion and operating system e Clearing Java cache Start gt Settings gt Control Panel gt Java Plugin gt Cache gt Delete or Start gt Settings gt Control Panel gt Java gt Temporary Internet files gt Delete files or Start gt Programs gt Control
5. essages each time you use it in teamwork net In the message dialog box select the option that allows you to always trust applets or certificates from Kodak or Do no show this again from apps from the publisher and location above Mac OS X 10 7 10 8 10 9 10 10 e Parental controls must be disabled on Mac computers e Set system preferences as follows 1 In Security amp Privacy gt General select Allow apps downloaded from Anywhere 2 In Java gt General gt Temporary Internet Files gt Settings a Ensure Keep temporary files on my computer is unchecked b Click Delete Files to start with a clean slate 3 In Java gt Security Ensure Enable Java content in the browser is checked e If you upgrade to Mavericks Mac OS X 10 9 or 10 9 5 or Yosemite Mac OS X 10 10 you will need to redo all OS and browser settings as well as re install Java Safari 6 1 7 0 8 0 1 In Preferences gt Security gt Internet Plug ins enable and select Manage Website Setting gt Select Java 2 Select http Awww teamwork net de you are connecting to 3 From the drop down menu select Run in unsafe mode and click Trust when asked Mac OS X 10 6 8 e In Applications gt Utilities gt Java Preferences gt Network a Ensure Keep temporary files for test access is unchecked b Click Delete Files to start with a clean slate ICW5 0 1 User Manual teamwork net de ena Safari 5 1 e Click Preferences gt Security a Under Web content
6. o the proxy server client computers have to meet the following requirements e The proxy server IP address has to be manually set e On a Mac computer the proxy server IP address has to be entered separately for http and https e Automatic proxy detection needs to be disabled Scripted proxy configuration is supported on Windows computers with the Internet Explorer browser and Java software 1 6 or later Mac OS X 10 6 8 or later supports scripted proxy configurations Supported Authentication Schemes The following authentication schemes are supported e Unauthenticated e Basic e NTLM only for Windows clients The following authentication schemes are NOT supported e Bypass e Microsoft Kerberos Tips for configuring the operating system and browser e Google Chrome is a 32 bit browser that does not support Java 7 which runs only on 64 bit browsers e For both Mac and PC platforms the JNLP file is downloaded to the browser download folder and you are required to double click the JNLP file to launch Smart Review e Ensure the pop up blocker in your browser is unchecked e A signed applet conducts the following activities on the client s computer System Diagnostics Upload Download Smart Review Please always trust the applet to work successfully with teamwork net The exact wording of the messages and the options depend on which browser you use and whether you use a Windows operating system or a Mac OS You can avoid seeing these m
7. ri 6 0 6 1 or Firefox or Chrome Mac OS X 10 7 Lion Java 7 for Mac Safari 6 0 6 1 or Firefox or Chrome Mac OS X 10 6 8 Snow Leopard Java 1 6 or later for Mac Safari 5 1 or Firefox or Chrome Windows 8 64 bit only Oracle Java 7 Internet Explorer 11 or Firefox or Chrome Windows 7 32 bit oder 64 bit Oracle Java 7 Internet Explorer 11 or Firefox or Chrome Windows Server 2008 R2 SP2 Oracle Java 7 Internet Explorer 11 or Firefox or Chrome Windows Server 2003 R2 SP2 Oracle Java 7 Firefox or Chome Windows XP 32 bit only Oracle Java 7 Firefox or Chrome Mozilla Firefox Due to the strategy of extremely frequent major releases we are no longer able to test and qualify all new versions We will continue to provide support for these versions of Firefox on a best effort basis as issues are identified e Internet Explorer 9 and below does not support HTMLS5 E Mails After several actions resp as a request for action you will receive e mail notifications Please make sure that automatically generated mails are not handled by your e mail account as spam ICW5 0 1 User Manual teamwork net de ena Proxy Server Support Proxy Server Requirements e The proxy server has to use the CERN protocol e Supports both http and https client requests on a single port e Has access to teamwork net on ports 80 and 443 e Does not analyze traffic on port 443 e Does not block cab jar or jnip files Client Requirements To connect t
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