Operational Matrices for Reporting on Accessibility Features for
Contents
1. Ring tone variations Possibility to assign different ring tones to different stored numbers Yes No G627 2011 COPYRIGHT OCTOBER 2011 ACCESSIBILITY FEATURE REQUIREMENTS DESCRIPTION VALUE Ring tone selection Select alternate ring tones Yes No Able to download ring tone Yes No Adjustable volume control of receiver voice volume Yes No Receiver voice volume Setting Retains or Resets to default after each call Retains Resets If values are available what are the maximum and minimum receiver volume levels mE dB min sarasa as qB mox Adjustable receive audio tone control Yes No ADDITIONAL FEATURES amp CHARACTERISTICS OPTIONAL FEATURES amp ACCESSORIES G627 2011 COPYRIGHT OCTOBER 2011 3 MATRIX FOR MOBILE HANDSETS Where an accessibility feature has further technical information for suppliers the information is provided as notes at the end of the Matrix for mobile handsets table Manufacturer Importer Product Brand s Model s range product family Website and or contact details for the product Date completed DD MM YY ACCESSIBILITY FEATURE REQUIREMENTS DESCRIPTION VALUE Handset Hardware information Does the device have a touch screen Note 1 Yes No Touch screen If the device has a touchscreen is it capacitive sometimes referred to as heat Yes No activated No2. G627 2011 Operational Matrices for Reporting on Accessibility Features for Telephone Equipment Guideline First published as ACIF G627 2005 Second edition as G627 2009 Third edition as G627 2011 Communications Alliance Ltd formerly Australian Communications Indusiry Forum Ltd was formed in 2006 to provide a unified voice for the Australian communications industry and to lead it into the next generation of converging networks technologies and services Disclaimers T Notwithstanding anything contained in this Industry Guideline a Communications Alliance disclaims responsibility including where Communications Alliance or any of its officers employees agents or contractors has been negligent for any direct or indirect loss damage claim or liability any person may incur as a result of any i reliance on or compliance with this Industry Guideline ii inaccuracy or inappropriateness of this Industry Guideline or iii inconsistency of this Industry Guideline with any law and b Communications Alliance disclaims responsibility including where Communications Alliance or any of its officers employees agents or contractors has been negligent for ensuring compliance by any person with this Industry Guideline 2 The above disclaimers will not apply to the extent they are inconsistent with any relevant legislation Copyright Communications Alliance Ltd 2011 This document is copyright and must not be used e
3. 2 use of ridges to define or 3 other Operating System State the operating system installed in the product Handset weight State the weight of the handset with the battery in place in the unit Ring Tone Variations Can the user assign specific ring tones to different stored numbers Alternative format User Manual State whether the User Manual is available in alternative formats Headset plug type If the phone has a physical connection for a handsfree headset of any kind state whether the device has a 2 5mm 3 5mm USB or proprietary connection Internet Capability Is the device capable of accessing the internet G627 2011 COPYRIGHT OCTOBER 2011 PARTICIPANTS 25 The Working Committee responsible for the revisions made to this Guideline consisted of the following organisations and their representatives Organisation Australian Communications Consumer Action Network ACCAN Cisco Systems Mobile Manufacturers Forum MMF Optus Telstra Trillium Technology Membership Voting Voting Non voting Voting Voting Voting Representative Wayne Hawkins Kim Yan Michael Milligan Colm Walsh Bert Ciavarra Malcolm Gamham This Working Committee was chaired by Mike Johns of Communications Alliance and also provided project management support G627 2011 COPYRIGHT OCTOBER 2011 G627 2011 COPYRIGHT OCTOBER 2011 ze Communications Alliance was formed in 2006 to provide o unified vo
4. Display characteristics Colour The information presented on the display does not rely on colour perception for Differentiation understanding e g you do not have to be able to distinguish red symbols from green Yes No symbols Voice output of Caller ID inbuilt Can read text messages out loud to you Yes No Hearing features Key feedback displayed Number being dialled is displqyed on the screen Yes No Ringer volume adjustable Adjustment of the ringing volume is possible Yes No Ringer volume loudness Extra loud capability or special purpose capability Yes No Text display visual Visual display of incoming text is provided Yes No Tactile ringing signal Vibrating indication is provided when the phone rings Yes No Vibrating alert Compatible with a separate vibrating alert facility Yes No Visual ringing signal Light source is provided to indicate when the phone rings Yes No Visual line status display Visual display of the line status i e on line Yes No Adjustable volume control of microphone to amplify outgoing speech Yes No Microphone amplification Setting Retains or Resets to default after each call Retains Resets Headset plug type The type of plug a headset will need to have so that it can be connected to the phone 2 5 3 5 USB Modular style plug proprietary No Hearing aid compatibility When used with a hearing aid set to the T position the sound is clearer Yes No
5. distance from the centre point of one number key to another mm_ Key centre point distance L s mm Distance between keys What is the distance between the edge of one number key to another _ mm Caller ID screen Screen is caller ID capable Yes No Mobility Dexterity features Handset weight Handset weight including battery eee grams Easy Battery Placement Is battery clearly marked for proper orientation and placement Yes No G627 2011 COPYRIGHT OCTOBER 2011 ACCESSIBILITY FEATURE REQUIREMENTS DESCRIPTION VALUE The phone can be mounted on a wall Yes No Wall mounting capable If Yes is the accessory to mount the phone included Yes No Dial out buffer memory Number to be called can be entered and checked on the display before sending Yes No Keypad separate from handset Keypad provided is separate from handset on a base unit or on a plug in option Yes No Hands free operation during dialling and after call initiated Yes No Speaker phone capable If Yes does the phone have full duplex speaker phone capability Yes No Guarded recessed keys Individual keys are recessed or guarded in some way to reduce the chance that you will Yes No press the wrong key ee s Service SMS Messages can be read composed and sent using the phone s screen and or keypad Yes No ar a Phone predicts a whole word from the first few letters of the word being typed using an Pre leve T
6. envisage that Equipment Suppliers may wish to list additional features of their equipment that are not listed in either matrix but can assist in meeting people s communications needs and space is provided in each matrix for Equipment Suppliers to do so Equipment Suppliers may also wish to include in the matrices pictures of their products or URLs to product manuals In addition to the set values for each accessibility feature entry in the matrices additional notes may be provided to expand upon that particular feature The Code requires the Equipment Supplier to provide the information consistent with this Guideline The Equipment Supplier can provide information for one or several models in a single matrix G627 2011 COPYRIGHT OCTOBER 2011 Because in many cases Equipment Suppliers will be providing either new equipment or new equipment models with new or changed features relevant to addressing people s communications needs this Guideline will be reviewed at least annually G627 2011 COPYRIGHT OCTOBER 2011 2 MATRIX FOR FIXED LINE HANDSETS Manufacturer Importer Product type Product Brand s Model s range product family Website and or contact details for the product Date completed DD MM YY ACCESSIBILITY FEATURE REQUIREMENTS DESCRIPTION VALUE Handset Hardware Information Key identific ation Are individual keys easily discernible to the user Yes No What is the
7. through the provision of such information by Equipment Suppliers to Carriage Service Providers CSPs in order that the CSPs will be able to inform their own customers about equipment features and through the provision of such information to Consumers on request of that Consumer with such information on Accessibility Features of their Customer Equipment that might meet that individual s communications needs The Code requires Equipment Suppliers to provide information on Accessibility Features against the four headings hondset hordwore information mobility dexterity features vision features and hearing features The matrices in this Guideline list specific features under each of the four headings for Equipment Suppliers to provide information to CSPs that is consistent with those matrices Features that are standard on equipment have not been included in the matrices The Requirements for Customer Equipment for use with the Standard Telephone Service Features for special needs of persons with disabilities Standard AS ACIF 040 2001 specifies accessibility features on CE for use with the Standard Telephone Service This Standard has been made by the ACMA under 5380 of the Telecommunications Act 1997 Guidance for filling out the matrices If a feature in one of the two matrices is not available on a model of customer equipment that feature does not have to be listed in the information provided The Code does
8. ad Automatic answering Enables the phone to pick up a call automatically after a designated number of rings Yes No Vision features Tactile key markers 5 The number 5 key hasa raised dot or bump on it so you can distinguish it by touch Yes No required for all Customer Equipment sold in Australia P Nt s The F and J keys have raised dots or bumps on them so you can distinguish them by Toce Key Maken rana J touch only relevant for phones that have a QWERTY typewriter style keypad EE s Standard number key layouts The number keys are laid out in the standard way with 1 2 3 at the top and 0 at the Yes No bottom Key feedback tactile When you press a key you can feel a physical click so you know it has been pressed Yes No Key feedback audible When you press a key it makes a sound so you know it has been pressed Yes No Audible identification of keys When you press a number key the number is spoken out so you know you have pressed Yes No spoken The correct one G627 2011 COPYRIGHT OCTOBER 2011 es ACCESSIBILITY FEATURE REQUIREMENTS DESCRIPTION VALUE Audible identification of keys The sounds you hear when you press a key are different for number keys and function Yes No functions keys so you can easily tell them apart Adjustable font style You can change the font typeface used for the text on the display which may make it Yes No easier to rea
9. d Adjustable font size You can make the text on the display larger or smaller to make it easier to read Yes No Personalised shortcuts You can assign a particular feature to a single key or a short key sequence Yes No Display characteristics Adjustable You can adjust the contrast of the display to make text and symbols easier to see Yes No Contrast Control against the background Display characteristics Adjustable 1 Brightness Control You can adjust the brightness of the display to make it easier to read Yes No Display characteristics Main i pe Display Size Size of the main display X mm Display characteristics Main The number of dots called pixels used to display text and images on the main display X Display Resolution More dots mean more detail ruiner Display Ghargeleniies Backlight The display lights up to make it easier to read in the dark Yes No for Display Display characteristics Colour The information presented on the display does not rely on colour perception for Differentiation understanding e g you do not have to be able to distinguish red symbols from green Yes No symbols Display characteristics Menus can be displayed using symbols or pictures in a grid layout This can make them Yes No Symbols Icons easier for some people to understand or remember Display characteristics Screen The main display does not flicker at a rate that could cause problems for people with Yes No Flicker photo epilep
10. e pe or guarded in some way to reduce the chance that you will Yes No To allow people to use compulers as text terminals Also allows customised devices to Coupling to a device work with the phone Device can be connected to the phone by using e cable an electrical wire Yes No G627 2011 COPYRIGHT OCTOBER 2011 dT ACCESSIBILITY FEATURE REQUIREMENTS DESCRIPTION VALUE e infrared signal which travels through the air like a radio wave but cannot pass 2 d Yes No through walls or other solid objects e Bluetooth wireless LAN radio signals which travel through the air and may also be Yes No able to pass through walls or other solid objects e other connections than those described above please describe ss avs Yes No Flat back for table top operation Has a flat back so it can be used while it is lying on a table Yes No Any key answering The user can answer the call by pressing any key Yes No Hand movement Some controls require you to pinch or twist them with your fingers or rotate your wrist Yes No et Allows you to dial a number by speaking the person s name if it is stored in your contact wolee re cognition tor dialling list a personal telephone book you create in your phone mee Voice recognition for accessing Allows you to activate features by speaking commands into the phone reducing the Yes No feqtures need to use the keyp
11. ext sending inbuilt dictionary for SMS MMS use Te NO Phone provides an audible alert when handset not replaced correctly Yes No Handset alert Phone provides a visual alert when handset not replaced correctly Yes No Alternative headset can be connected in lieu of handset Yes No Handset connection Can the handset be disconnected and replaced with a headset Yes No Port for additional This facility enables an additional earphone to be plugged in so both ears can be used to listen or another person can listen and assist with a call It also enables a headset to Yes No earphone headset be installed for hands free use G627 2011 COPYRIGHT OCTOBER 2011 ACCESSIBILITY FEATURE REQUIREMENTS DESCRIPTION VALUE To allow people to use computers as text terminals Also allows customised devices to work with the phone Device can be connected to the phone by using e cable an electrical wire Yes No e infrared signal which travels through the air like a radio wave but cannot pass CeuplingTo a device through walls or other solid objects Mes eye e Bluetooth wireless LAN radio signals which travel through the air and may also be Yes No able to pass through walls or other solid objects e other connections than those described above please describe Yes No Vision features Standard key number layouts The number keys are laid out in the s
12. ice for the Australian communications industry and to lead it into the next generation of converging networks technologies and services In pursuing its goals Communications Alliance offers a forum for the industry to make coherent and constructive contributions to policy development and debate Communications Alliance seeks to facilitate open effective and ethical competition between service providers while ensuring efficient safe operation of networks the provision of innovative services and the enhancement of consumer outcomes It is committed to the achievement of the policy objective of the Telecommunications Act 1997 the greatest practicable use of industry self regulation without imposing undue financial and administrative burdens on industry Published by COMMUNICATIONS ALLIANCE LTD Level 9 32 Walker Street North Sydney NSW 2060 Australia Correspondence PO Box 444 Milsons Point NSW 1565 T6129959 9111 F 612 9954 6136 TTY 61 2 9923 1911 E info commsalliance com au www commsalliance com au ABN 56 078 026 507
13. sy between 2 Hz and 60 Hz voice OVIpul Ore aller inom When you receive q call it speaks the caller s name if it is stored in your contact Yes No contacts list Voice output of SMS inbuilt Can read text messages out loud to you Yes No G627 2011 COPYRIGHT OCTOBER 2011 13 ACCESSIBILITY FEATURE REQUIREMENTS DESCRIPTION VALUE Voiced menu Speaks the menu options allowing you to access functions even if you cannot read the Yes No displqy Ring tone variations You can set it to use different ring tones for different people when they call you Note 6 Yes No Alternative format user manual The user manual is available in alternative formats such as accessible online Note 7 Yes No Hearing Features Vibrating alert The phone can be set to vibrate when it receives a call or text message or when it gives Yes No q worning qlert n When a call or text message comes in it displays a visual alert such as the caller s name Visual Glens gt Incoming calls or photo if it is stored in your contact list tes ee Two way video communications Allows you to make video calls in which you can see the other person and they can see Yes No using mobile networks you using your mobile nelwork Two way video communications Allows you to make video calls in which you can see the other person and they can see Yes No using wireless LAN networks you using your wireless LAN network Headset plug t
14. tandard way with 1 2 3 at the top and 0 at the Yes No bottom Key feedback tactile When you press a key you can feel a physical click so you know it has been pressed Yes No Key feedback audible When you press a key it makes a sound so you know it has been pressed Yes No Audible identification of keys When you press a number key the number is spoken out so you know you have pressed Yes No spoken the correct one Audible identification of keys The sounds you hear when you press a key are different for number keys and function Yes No function keys so you can easily tell them apart Adjustable font style You can change the font typeface used for the text on the display which may make it Yes No easier to read Adjustable font size You can make the text on the display larger or smaller to make it easier to read Display characteristics Adjustable You can adjust the contrast of the display to make text and symbols easier to see Yes No Contrast Control against the background Display characteristics Adjustable U can adjust the brightness of the display to make it easier to read Yes No Brightness Control G627 2011 COPYRIGHT OCTOBER 2011 ACCESSIBILITY FEATURE REQUIREMENTS DESCRIPTION VALUE Display characteristics Maln Size of the main display X mm Display Size PR l gt bdeidight The display lights up to make it easier to read in the dark Yes No
15. te 2 Are individual keys easily discernible to the user Yes No Key identification How are the keys discernible separate keys use of ridges to define Note 3 What is the distance from the centre point of one number key to another ANM I mm Key centre point distance G627 2011 COPYRIGHT OCTOBER 2011 TO ACCESSIBILITY FEATURE REQUIREMENTS DESCRIPTION VALUE Keyboard layout The keypad is laid out like a QWERTY typewriter keyboard Yes No eae pinforkey ringer lanyard Has a small bar allowing a key ring or neck strap lanyard to be attached Yes No Differentiation of function keys The number keys have a different colour or shape from the other keys making them Yes No easier to tell apart by touch or by sight Shape of device A Clam Shell Flip Phone B Candy Bar Stick C Slide D Swivel E Touchscreen F Smart Phone A B C D E F or G G Other Operating system The operating system and version used by this phone Note 4 System and version Anti slip features Has a non slip coating or ridges to prevent it slipping out of your hand Yes No Mobility Dexterity features Handset weight Handset weight including battery Note 5 0 neces grams Easy Battery Placement Is battery clearly marked for proper orientation and placement Yes No Speaker phone capable Hands free operation during dialling and after call initiated Yes No Guarded recessed keys pe e
16. xcept as permitted below or under the Copyright Act 1968 You may reproduce and publish this document in whole or in part for your or your organisation s own personal or internal compliance educational or non commercial purposes You must not alter or amend this document in any way You must not reproduce or publish this document for commercial gain without the prior written consent of Communications Alliance Organisations wishing to reproduce or publish this document for commercial gain i e for distribution to subscribers to an information service may apply to subscribe to the Communications Alliance Publications Subscription Service by contacting the Communications Alliance Commercial Manager at info commsalliance com au If you publish any part of this document for any purpose you must also publish this copyright notice as part of that publication G627 2011 COPYRIGHT OCTOBER 2011 TABLE OF CONTENTS 1 BACKGROUND 2 2 MATRIX FOR FIXED LINE HANDSETS 4 3 MATRIX FOR MOBILE HANDSETS 9 PARTICIPANTS 15 G627 2011 COPYRIGHT OCTOBER 2011 1 BACKGROUND This Guideline must be read in conjunction with Information on Accessibility Features for Telephone Equipment Industry Code C625 2009 the Code The objective of the Code is to have Equipment Suppliers provide information on the Accessibility Features of their equipment which may assist in meeting people s communications needs This will be done in one of two ways
17. ype The type of plug a headset will need to have so that it can be connected to the phone Note 8 2 5 3 5 USB proprietary No Hearing aid compatibility When used with a hearing aid set to the T position the sound is clearer Yes No Messaging Options MMS Allows you lo send and receive multimedia messages which can include photographs Yes No audio and video clips Allows you to create standard text messages that you can quickly send to anyone SMS personalisation and reuse without having to retype them each time For example I m in a meeting I ll call you Yes No back Messaging options Email Allows you to send and receive email messages Yes No Internet capability You can use the phone to browse websites and use other internet based services Yes No Note 9 G627 2011 COPYRIGHT OCTOBER 2011 14 ACCESSIBILITY FEATURE REQUIREMENTS DESCRIPTION VALUE ADDITIONAL FEATURES amp CHARACTERISTICS OPTIONAL FEATURES amp ACCESSORIES Technical notes for suppliers I QD CO O C Touch Screen Does the device have either a resistive or capacitive touchscreen Touch Screen If the device has either a resistive or capacitive touchscreen state whether the touchscreen is capacitive Key Identification If the individual keys are easily discernible to the user state how the keys are discernible to the user either through the use of 1 separate keys
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