Zoltrix Phantom - Arx Valdex Systems
Contents
1. l rekes mi mah bor naa dema mits dea dia O If you have the Zoltrix COMMUNICATIONS CD ROM insert the CD ROM into your CD ROM drive and select D Phantom Note Replace D with the drive letter of your CD ROM drive if necessary The button will be grayed out until you find a directory that actually contains a modem driver Windows 95 Driver Installation 1 Start Windows 95 As soon as Windows 95 starts you will see a screen similar to the diagram to the B ce Hacc oer Zor WE fin SP PrP oda Mr Note If you do not see the screen to the right you may have the OSR2 version of Win95 or Go nod reala dra birea all nol pept you agen T Selene Inge et of ieie deve Win98 If so refer to the O ok O e instructions following these a 2 Click the button Ca tae eereni a Lo This will bring up a screen similar to emm the diagram to the right Doge ering ia a _ Bowe 3 Insertthe Zoltrix Phantom 56K Modem setup diskette into drive A If you have the Zoltrix COMMUNICATIONS CD ROM insert the CD ROM into your CD ROM drive and select D Phantom Note Replace D with the drive letter of your CD ROM drive if necessary 4 Click the button to start copying the files 5 After the driver files are copied you should then see the Wave device for the voice modem detected and installed When the following screen is displayed select the Country by cl2. You should see a screen similar to the following HSP Modem Ea AN Hep Moder is removed successtully 4 Click on the button You should now shut down and remove the modem or restart and load the updated driver from the new driver disk 10 Inserting the Fax Modem 1 Turn off the power to the computer Also turn off any external devices that are attached such as a printer and monitor 2 Take out the mounting screws on the back of you computer Refer to your computer manual if you cannot locate them 3 Remove the computer cover Refer to your computer manual if you cannot determine how to remove the cover 4 Select an empty PCI slot You may need to remove the metal slot cover first using a small screwdriver 5 Discharge any static electricity in your body by touching any bare metal surface on the chassis of the computer and remove the modem from the static shielded bag 6 Press the board firmly into the slot ensuring that the gold tabs on the fax modem are aligned with the connectors in the slot 7 Insert the screw and tighten slightly Check to ensure that the telephone jacks in the back of the modem are unobstructed If so then tighten the screw securely 8 Replace the computer cover Installing Telephone Lines See Fig 2 The Fax Modem has two modular telephone jacks on the back of the modem You will need to connect your Fax Modem to the wall outlet via a modular telephone cord If your wall out
3. modem you should complete the following steps 1 Before turning the power back on to the computer check the telephone connection by lifting the telephone handset You should hear a dial tone If you don t check that all phone cords are firmly connected If you still don t hear a dial tone refer to Appendix A Troubleshooting in the installation manual 2 Turn the computer power back on Lift the handset of the telephone again to check for a dial tone Once again you should hear a dial tone If not refer to Appendix A Troubleshooting in the installation manual 3 You ve now completed the hardware installation of your modem From here you are ready to install the communications software Please refer to the software installation section for instructions 4 Once you ve installed your communications software test the modem accord ing to the instructions in either the hardware or software manual FFF Hre Hate Click on the if button i Zoli Win BF Ge PO MODEM If the directory contained the driver you will see a screen ifindores E ner remade bo rotal tha bari dre boa ther ioa Cees Ck Bick ini ad T of cio Pei similar to the diagram to the right ane Click on the if button After the driver files are copied you will see a screen similar to the diagram to the right Select the Country by clicking on Please select country in which you use the down arrow to the right of USA HSF mo
4. FULL DUPLEX sound card Capable of receiving at up to 56kbps and send at up to 31 2kbps Due to FCC regulations on power output receiving speeds limited to 53kbps Actual speeds vary Requires compatible phone line and server equipment Complies with both the V 90 56k standard and K56Flex technology protocols NNNANN AA Installing your fax modem If you have never installed an add in board in your computer before please follow the instructions in this section carefully You may also want to refer to the Installation Chapter in your manual Safety Precautions 1 Turn OFF the computer before you begin Also turn OFF any external devices that are connected to your computer such as printers 2 Handle the board gently by the edges Some of the component leads under the board have very sharp edges and may cause Serious injury 3 To prevent electrostatic discharge damage to the components on your modem do not remove the modem from the static shielded bag until you have dis charged any static electricity from your body by touching any unpainted surface on the case of your computer Necessary Equipment Make sure that you have all necessary equipment at hand before you begin You should have The Zoltrix Phantom 56K HSP WinModem Board A Pentium 200 MMX or faster compatible computer with an available PCI expansion slot A modular telephone outlet and cable A small flat blade screwdriver and a small pair of
5. You may also need to refer to your computer or I O card hardware manual Problem The modem dials and appears to complete the connection but the communications software does not enter the correct mode The screen remains blank There may be an I O conflict See the solution for the previous problem No echo from modem The Result Codes may have been disabled by the software configuration set up Check if Q1 is in the configuration or initialization string If so change it to QO Your software may require numeric result codes rather than verbal result codes Use either VO for numeric result codes or V1 for verbal result codes in your initialization or configuration string Some software require full extended result codes ie CONNECT 33600 instead of CONNECT This can be controlled by the Xn command XO sends a summarized code CONNECT and X4 sends a full extended code CONNECT 33600 Problem The modem does not auto answer The auto answer mode is determined by the SO register If SO has been set to 0 the modem will not answer Assign another value to SO by entering the following command S0 n where n the number of rings to occur before the call is answered ATSO 2 the modem answers after two rings Problem The modem always answers the phone Set the SO register to 0 ATSO 0 Problem The communications software displays No Dialtone Make sure that your phone cable is working properly and that it is firmly seated to the
6. phone socket at your phone jack and in the rear panel of the modem Problem A high pitched squeal is emitted from the external speakers This phenomenon is feedback and occurs when the microphone is pointed at the external speaker or is close enough to pick up the speaker output This may be remedied by using a unidirectional microphone making sure that it is pointed away and as far from the speaker as functionally possible Another option is to use a headset with an attached microphone 11 Un Installation of the Windows 95 98 Driver If you ever want to remove the modem or update the modem drivers with newer versions obtained on the web you must first remove the HSP modem drivers We provided a utility program that not only removes the modem driver but completely removes all the modem entries in the Windows registry Use the following procedure ry to remove the modem drivers 1 Start the Control Panel and double click on You should see a screen similar to the following HSP Modem Ea ESS Zoltrix WinHSP 56K PCI Note You can also change the Com Port the modem uses by selecting it here and clicking on the Apply button Click here to change the Country the modem supports by selecting the country from the list Fort COMMS Country Change Port To fh E Lore Pe ie 2 Click on the Uninstall pum button 3 Click on the button to confirm the uninstallation
7. pliers or tweezers A telephone set Optional Shielded PC speakers or headset required for soeaker phone Microphone required for speakerphone Installation Steps The steps to install your modem are shown in order in this section For some steps you may need to refer to your computer s User s Manual Selecting the COM Port The Zoltrix Phantom 56K HSP WinModem is PnP and can use COM ports 1 to 8 The IRQ supported and selected depends upon the motherboard and cannot be changed This is selected automatically There are no hardware jumpers or dip switches to set You can use the HSP Utilty program located in the Windows 95 98 Control Panel to change the Port More information on the HSP utility follows the Win95 98 driver installation instructions Common Problems and Their Solutions Problem Modem answers incoming calls and then returns to the on hook condition disconnecting the caller This occurs most often when connecting to a UNIX system In most case the host does not prefer to see any result or command echo codes If this is the case the codes can be disabled by adding E0 Q1 to the modem configuration string Problem No echo from modem This is normally caused by an I O address or IRQ conflict Verify that the COMPort is not in use by any other serial device and if necessary use another COMPort or I O address setting Refer to Appendix A for information on Determining What Serial Ports Are Installed On Your Computer
8. Feature Notes In addition to high speed fax and data transfer functions your fax nodem supports the following additional voice features Personal Voice Messaging System e Automatically detect and route incoming voice fax and data calls e Create up to 999 voice mailboxes each with a personal mailbox greeting message e Listen to voice messages through the telephone handset or speakers e Record your own greeting messages for each mailbox e Monitor incoming calls and answer the calls at your own convenience e Password protection for each mailbox e Log of received incoming messages for each mailbox displaying status date and time received assigned record number duration and file size of each message e Call from a remote location with a touch tone telephone to retrieve messages e Call your pager to notify you of received messages Speaker Phone e Turns your computer into a full functioned speaker phone Full Duplex Sound card with speakers and microphone required Places and answers telephone calls directly from your computer Features mute redial hold pause and clear functions Direct dialing from your computer keyboard Phonebook with speed dialing access Software volume control Class 1 This fax modem supports Class 1 fax commands This allows the fax modem to execute the initial negotiations during a fax transmission session In order for this fax modem to operate properly you must set the modem type to either Clas
9. dem ou may also do this later from HSF modem icon in Control Panel to select another Country and then click on the OK button You will see a screen similar to adenoma a Zola WinHP SEK PCI MODEM the diagram to the right Wwinwions hae iph ei fs aneiho pour nea hada Cece re Click on the to complete the modem driver installation button i Ee oe You should then see the Wave device for the voice modem detected and installed Windows 98 Driver Installation 1 Start Windows 98 As soon as Windows 98 starts you will see a screen similar to the diagram to the right 2 Click onthe You will see a screen similar to the diagram to the right 3 Make sure that the box has a check mark like the diagram to the right and click on the button 4 Make sure that the box has a check mark like the diagram to the right and then either type in the correct path to the driver disk or Click on the Browse button and then select the correct drive and directory containing the Win98 driver and then click on the OK button button ThE ered mear fa rar drar Fe PC reari Dearie A deraa creer oc cathe progeers thet rash a hydras deine al T Dipi aki of alta damri apake Igor G0 PRJ nn need ias ha ai igeit wi Redd wadin are od tee bolle aid ire ENE E ieee PP Boppy dik dre PED FGA dr D Mik Winders Upis F Spei a kes
10. ep 2 if using the Zoltrix COMMUNICATIONS CD ROM Click on the Other Locations button to bring up a screen similar to the diagram to the right T pps ha rara d Hha itii ha coher ha drem uart Ta amcha ali chek Barnet Lantion imu Click on the Browse button and then select the correct drive and directory containing the Win95 driver and then click on the OK button If you have the Zoltrix COMMUNICATIONS CD ROM insert the CD ROM into your CD ROM drive and select D Phantom Note Replace D with the drive letter of your CD ROM drive if necessary The button will be grayed out until you find a directory that actually contains a modem driver After Clicking on OK if you do not see a screen similar to the diagram to the right the location does not contain the correct driver go back to step 5 to select the correct path E Hindo bound ha hirang upeladed drem fo hir TAE Ti iH EF Soe Po AOE J poru marid ka wea ther dem c Freh if har rr re than Ono re a ast h br a i rey rma cet Leran Losser a Crem Di boiia _ Click on the 3 DoS Eee Tee to complete the modem driver EEEN installation If a screen similar to following screen is displayed asking for the path to the drivers Click on OK and select the correct drive and directory that contains the modem driver to complete the driver installation Fiegss inasi les dak bbad WTR ilion Baek and ther obok DE Le After the driver files are co
11. icking on the down arrow to the right of USA to select another Country and then click on the OK button HSP Modem Country Selection Please select country in which you use HSF modem fou may also do this later from HSF modem icon in Control Panel Windows 95 OSR2 Driver Installation 3a 3b or Start Windows 95 As soon as ee ree a ae Windows 95 starts you will see a E e LS screen similar to the diagram to the right PO Dres riii Dr be taae pra bacal cher rabab and irae kaiwa bar the reel giani cesar Tsou Peeve a dhk of LADH thst cares neh thie device rie trea i e eecorerereded ha you bet finders aach i ani Landaa die Tody fp okk Meal b ponia Click on the i button e oe c If you did have the driver diskette in the drive and see a screen similar to the diagram to the right skip to step 6 Wreden bard ha hirang udasi drew fra hr ae Zoi Wind BP ee Po MODE ii pau mari ka ua hr dre lec Finch ii hr rr reat than E Bnd anu a ho peaegh borg lifes dee ckt Leran If you did not have the driver disk in the drive or you had the Zoltrix COMMUNICATIONS CD ROM inserted you will see a screen similar to the diagram to the right Wreden ma rabi bo ba a drew fea hr draa Vi pmu de m ant be mia adem nore cet ith Ta ean bry diar okok Othe Locair OL bo bep h mimer apan ckt Hach Either insert the driver diskette now and click on the back button to go back to st
12. let is not a modular type you can purchase an inexpensive converter at most electronics or phone stores It is suggested that you connect your modem to a dedicated line A dedicated line is a regular phone line that does not go through a switchboard PBX etc You can also connect a telephone set to your modem enabling you to use the phone when the modem is not in use The modem can also be used as an autodialer with your telephone set It is recommended that you use a single line phone outlet RJ11 However you can use a two line RJ14 phone line but the modem will only work on the first line using the center pair of wires To Telephone g From Telephone Wall Jack Fig 2 Board Configuration To connect the telephone line to the modem follow these steps 1 Insert one end of the phone line into the jack on the modem labeled Line 2 Insert the other end of the phone line into the phone jack usually located on your wall If you wish to use a phone set in conjunction with your modem please follow these steps 1 Insert the line from the phone into the jack labeled phone 2 Make sure that the other end of the phone line is connected to the telephone If you wish to use the speakerphone functions of your modem 1 Plug a microphone with a 1 8 mono plug into the jack labeled microphone on the FULL DUPLEX sound card Testing The actual installation of the modem is now complete Before attempting to use your
13. pied you should then see the Wave device for the voice modem detected and installed When the following screen is displayed select the Country by clicking on the down arrow to the right of USA to select another Country and then click on the OK button HSF Modem Country Selection Please select country in which you use HSF modem fou may also do this later from HSF modem icon in Control Panel
14. s 1 in your fax modem software On line Technical Support If you have access to the World Wide Web be sure to visit the Zoltrix home page at http www zoltrix com You may also want to read the updated Modem Questions and Answers located at http www zoltrix com modem qa htm You may also locate the complete AT commands and Windows 95 drivers from the following page http www zoltrix com modem htm You may also locate the Technical Support phone numbers e mail addresses and defective product return information on the Tech Support Web page at http www zoltrix com techsupp htm Technical Specifications e Operating Modes V 90 K56Flex V 34 V 32 bis V 32 V 22 bis V 22 V 17 V 29 V 27 ter and V 21 Channel 2 e Group 3 Send and Receive Facsimile e Error Correction V 42 MNP2 4 e Data Compression V 42 bis MNP5 e Hayes compatible AT Command Set e Fax Class 1 Commands e DTE Speed up to 115 200 bps e Caller ID US Version only 12 3QF 56KPCTPCI3 FM HSP56PCI PHANTOM 56K With Voice Mail Speakerphone PCI Dual Mode ITU T V 90 amp K56Flex HSP WinModem Software Upgradeable 56 000 bps Data Modem DUAL supporting both V 90 and K56Flex 14 400 bps Send amp Receive Fax Supports speeds up to 115 200 bps Full Featured Voice Messaging Speakerphone Functions requires a Full Duplex sound card V 42 Error Correction amp V 42bis Data Compression The Voice Mail amp Soeaker Phone features require a
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