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B573 User Manual - Ashdown Controls

1. INNCOM B573 User Manual international inc Revision 1 2 Issued 5 15 08 1 1 Trace Menu The 1 1 Trace menu provides access to 3 sub menus that provide tracing functions for the data and messages passing through the B573 1 1 1 Trace Room Accessing the 1 1 1 Trace Room menu provides the ability to trace any messages originating from the selected room These messages will either be a process image PI or an event or reply QER Menu t E 2 eS ee oo eee 1 1 2 Trace Message Accessing the 1 1 2 Trace Message menu provides the ability to trace specific message types 1 1 2 1 Trace PI The B573 displays Tracing PI on the first line and room IDs of any rooms reporting a process image on the second line 1 1 2 2 Trace Events The B573 displays Tracing Events on the first line and room IDs of any rooms reporting an event or query message appear on the second line 1 1 2 3 Trace All The B573 displays Tracing All on the first line and room IDs of any rooms reporting any message appear on the second line a m B Loe EE A aa Mam 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 24 Br INNCOM B573 User Manual international inc i i international inc Revision 1 2 Issued 5 15 08 BELI nit 128 m 1 1 3 Trace Network Accessing the 1 1 3 Trace Network menu provides the ability to trace messages either o
2. mO Gk See d Fates ees ss Terres esse m ss ee Pl i m Two additional B5S73 s powered from primary B573 Via 12VDC daisy chain Primary B573 Powered from 120 240VAC Source Power Option 3 B573 has optional 100 240 VAC power supply installed dotted yellow section in image below This power supply is rated at 1A DC Plug the AC line cord provided with the B573 into the AC IN socket as shown below 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 11 rss INNCOM B573 User Manual EHE international inc Revision 1 2 Issued 5 15 08 When you first apply power to the B573 the following information will appear on the B573 LCD display 1 First the network MAC address programmed into the B573 will appear for a few seconds This is programmed at the factory 2 Next the Network IP Address and Subnet programmed into the B573 will appear for a few seconds The IP Address and Subnet can easily be changed using the LCD display and buttons on the front of the B573 This is covered in Section 1 4 on page 13 3 Then the B573 type and software version of the B573 will appear B573 is programmed as an MBX TCT router and its software version is Version 1 6 B573 is programmed as an FLN5 Gateway Floor Bridge with 2 RS 485 channels and its software version is Version 1 10 At this point the B573 LCD display will remain displaying the B573 type and software
3. C Inncom Scripts folder on the Inncom Server The TCT Port Offset value set into the B573 MBX is incorrect 860 739 4468 www inncom com Verify WinP5PT exe B573_MC exe Netcom exe WSCon exe DCenter exe programs are running on the Inncom server Verify the B573 MBX is connected to the hotel guest network ie the network that all the room TCT devices are connected to Is the network patch cable plugged into the B573 s network port Has the network firewall that separates the guest side network containing the B573 MBX and TCTs and the Admin network containing the Inncom Server been configured to pass network port 3008 traffic Review the section on configuring the B573_MC cfg script file on page 16 and verify the correct IP address of the B573 is entered correctly Every B573 must have its IP address defined in the B573 _MC cfg script file If you change the IP Address in the B573 you must update the IP address in the B573_MC cfg script file to match Refer to the Configure and Save B573 Media Connector Software Script File B573_MC cfg section on page 16 Review the section on configuring the B573_MC cfg script file and create and save this file as outlined in the Configure and Save B573 Media Connector Software Script File B573_MC cfg section on page 16 Review the section on checking configur
4. Note 1 Note 1 Note 1 Note 1 Note 1 For each IP address segment IP 0 to P 3 if current value is correct press the Enter button to go to the next segment To change a segment use the back arrow button FI to clear the current value then enter desired value using keypad numbers 0 9 The B573 will automatically Reset after entering the IP 3 value Set the Subnet Mask in the B573 using the following steps Menu Press Menu Button 6 EJ g A g Enter password 61959 using number buttons an BBE Press down Arow Buton Press Enter Button n a ooee cll S Note 2 Note 2 Note 2 Note 2 Note 2 For each Subnet Mask segment NetMask 0 to NetMask 3 if current value is correct press the Enter button lt 4 7 go to the next segment To change a segment use the back arrow button to clear the current value then enter desired value using keypad numbers 0 9 The B573 will automatically Reset after entering the NetMask 3 value 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 13 p INNCOM B573 User Manual international inc PAOA Revision 1 2 Issued 5 15 08 Ping B573 IP Address From Inncom Server Computer With the correct IP address and Subnet programmed into the B573 s and the B573 s powered and connected to the network Ping the B573 IP address from the Inncom Server computer to verify network communication On the Inncom Server a Open a DOS C
5. B573_MC cfg script file for the particular B573 that the missing rooms should be connected to The IP addresses of the B573 s that the missing rooms should be connected to is are not defined correctly in the B573_MC cfg script file The line item in the B573_MC cfg script file for the particular B573 with the missing rooms is missing the FLN5 Y tag Possible Cause What to Check Verify the green connector where the RS 485 wiring pair from the rooms connects to the B573 is fully plugged into the B573 Com Port or that the actual wiring is fully inserted in to the green connector Also verify the wiring pair was not connected to the green connector plug backwards Try to determine if the missing rooms all connect to a particular B573 or even to a particular COM port COM_A or COM _B on the B573 Create a WinP5PT NetDev report from the WinP5PT program running on the Inncom server select Cmd gt Write Netdev File from the WinP5PT menu bar This will create a text file named P5PT_ NetDev txt Find the Rm ID of the missing rooms in the left most column of this text file and then look across to the right and you will see the IP address of the B573 that the room last communicated through In addition the B573 COM port that the particular room last communicated through will be the 2nd pair of numbers in the MAC address A 01 means COM _A a 02 means COM B Ex
6. B573_MC exe Programs and Verify Operation ccceeeccceeeeeeees 19 1 9 Verifying Room Communication sscsscsscscsvecnssetoriasastedousseencbedeetdd ous tencwhudestcteusseoetaieeetonduevenieandaatedes 21 Section 2 Accessing and Using the B573 LCD Display Menu Screens cc eecccccceeeeceeseeeseeeeeeeeees 22 Front Panel Botton DescriphonS ap0ss aces scsneanateacnnt scauutaneseaissedengaclenstpiiesetsausendbeande ma sneseiabeaaesstsausndieeaceees 22 Entenne he B5 7 Main Men s accsete rere soca seasera tend rE EEES 22 S a E e e E E gneiss A E E P E E E E E 23 MN NAAN DM E E E E E E E E 24 2 Fuoc on Mei E E E 26 Die SOV N a E E E E E E E N 21 PA INET Oe VSN E E A A A E A A 28 DD Da N E E E sone auenseueseetacne en teacdsesdestaeeastaees 29 Zo IN CSP N a E S E A 30 OD e e E E E E 31 ENIN TE O U E E E E 31 PANIEN SCN A O e a e shouted 31 Dis RC SOU P P E E E E EE E A E E E E 31 SANON LO Sen E E E re eee ee 31 Ba ube ROON e A tyre ree 32 DCMI ali PECTIC AMONG sieneen eiae a E A REE ERRE A E NRR 38 B573 Front Panel Button and LED DescriptionS esssseeenssssssssseeersssssssssererssssssssceeresssssssseeeessssssseeeeeeo 39 B Kel do 18 ors E EE E E S E E EEE A E E E EEE ee 40 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 4 E INNCOM B573 User Manual B ael a ee International inc Revision 1 2 Issued 5 15 08 Section 1 B573 Installation Read First The B573 is not a stand
7. INNCOM B573 User international inc Manual B573 Ethernet Router and B573 Media Connector Software TCT Router and FLN5 RS 485 Floor Bridge Applications Overview INNCOM s B573 Ethernet Router The B573 is configured by the software loaded into it at the factory to support 4 types of applications TCT Router MBX Application Inncom related data room temperature occupancy rental status etc to from the guestroom is sent through a TCT room gateway device located in each guestroom The TCT is connected to a network hub or switch inside the guestroom that is connected to the hotels guest side or public network A single B573 connected to the guest side or public network is programmed to rout Inncom data to and from all of the TCT s and then make this data available to the Inncom software running on the Inncom server RS 485 FLN5 Floor Level Network 5 Floor Bridge Application Inncom related data room temperature occupancy rental status etc to from the guestroom is sent via an RS 485 twisted pair wiring network connected between the room gateway device ie E528 thermostat X529 TCC B485 etc and the RS 485 Com ports on the rear of the B573 This data is then made available to the Inncom software running on the Inncom server Room Gateway Application Whereas the above mentioned TCT Router MBX and RS 485 FLN5 Floor Bridge modes of the B573 are intended to rout data from all connected room gateway devic
8. 2 g If the B573_MC exe program IS running but there is no indication of communicating rooms on the INNControl software there could be a problem with the script file for the B573_MC exe program This script file is a text file named B573_MC cfg that must be present in the C Inncom Scripts folder on the Inncom server An example of this file is shown by Figure A 4 below This file defines the IP address s of the installed B573 s Verify this file exists and that the IP Addresses of any B573 s installed are correctly defined in the file A common mistake that has been made when editing or creating the B573_MC cfg script for use with B573s configured for FLN5 mode ie RS 485 Com_A and COM _B are used is that the FLN5 Y tag has been left off of the end of each B573 IP line in the B573_MC cfg script see Figure A 4 below The FLN5 Y is not used only when using a single B573 set to MBX mode to be used with TCT s It must be there for FLN5 Floor bridge mode B573s F B573_MC cfg Notepad 5 x Fie Edit Format View Help gt Test script Tile for B573 Media Connector one line per B573 connected If using TCTs as room gateways there will be only one connection gt If using FLN5 room gateways the FLNS tag must be set in each line gt If the numebr of rooms is not know leave at OG If set B573 will display x rooms of y gt quickly showing how many non commuica
9. File B573_MC cfg section on page 16 Every B573 must have its IP address defined in the B573_MC cfg script file If you change the IP Address in the B573 you must update the IP address in the B573_MC cfg script file to match Refer to the Configure and Save B573 Media Connector Software Script File B573_MC cfg section on page 16 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 32 B573 User Manual Hit INNCOM international inc Revision 1 2 Issued 5 15 08 Possible Cause What to Check Problem My property has TCT room gateway devices and a single B573 MBX installed and no rooms appear as communicating on the INNControl software running on the Inncom server or terminal oer Terres either Enugeumerindd Feoir Ez Caern ee Hot lone ering Aude Rooms Communicating nd Hot Communicating B Teal Eng Adhoc Rooma ED Cancun Ew za Piot Loonie rans 277 West Main Street Niantic CT USA Not all required Inncom software programs are running on the Inncom server A problem exists with the network hardware or wiring that connects the B573 MBX to the Inncom Server The IP address for the B573 MBX is not defined or is defined incorrectly in the B573_MC cfg script file The IP Address programmed in the B573 does not match the IP Address defined in the B573_MC cfg script file The B573_MC cfg script file is not present in the
10. Flashes whenever B573 receives data in from its TCP IP network port 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 39 pn INNCOM B573 User Manual t l isi international inc Revision 1 2 Issued 5 15 08 References B573 Engineering Manual INNCOM B573 Media Connector User s Guide IWAN User s Manual Note These manuals will be provided by INNCOM upon request Document Revision History Table 2 Document Revision History REVISION DATE ISSUED FOR CHANGE 5 2 08 5 5 08 Added EEE of Front Panel buttons and LEDs 2 5 15 08 Added additional details to section 1 2 and added section 1 9 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 40
11. Function Menu 1 2 1 Ping Room Enter the room number you wish to ping using the number buttons and press the Enter button The first line of the B573 will display Pinging XXXX where XXXX is the room just entered The second line initially shows Please Wait as the ping command is sent to the selected room If 30 seconds pass without a reply Failed will appear If the room gateway device in the selected room replied the hardware type E528 TCT etc and software version of the room gateway device will alternately appear on the B573 LCD display each time you press the Enter button 1 2 2 Show Rooms This shows a count of the communicating rooms on the particular B573 The first line displays Show Communicating Rms The second line displays e f an MBX TCT Router B573 Communicating x of y where x is the number of communicating room TCTs and y is the scripted in the B573_MC cfg script file number of expected rooms e lfanFLN5 RS 485 B573 Com A x Com B where x and y are the number of rooms actually communicating on the COM_A and COM _B RS 485 com port of the particular B573 1 2 3 Scroll Room List Allows user to manually scroll through a list of rooms that have reported to the Inncom server so far Use the UP and DOWN arrow buttons to scroll Once all reporting rooms have been displayed End of List will appear The text Scroll Rm and the r
12. access to the Inncom Server or a remote Inncontrol terminal From the B573 front panel using the LCD display and keypad enter the 1 2 Function menu This menu provides 3 sub menus Ping Room Ping a single room by entering the Room ID Show Rooms Shows a count of current connected rooms Scroll Room List Scroll through a list of Room IDs from rooms that have reported Note that you can only view rooms physically connected to that particular B573 and you must at a minimum have the B573_MC exe program running with the B573_MC cfg script file properly configured with the IP address of the B573 Refer to Section 1 2 Function Menu on page 26 of this document for additional details 2 You can verify room gateway communication on the Inncom Server using the B573_ MC exe program On the B573_MC exe window you may need to maximize it because it normally runs minimized left click the Rm Report button and a text file will automatically open that displays a list of communicating rooms This list will be organized by the particular B573 the room communicated through and the actual COM Port of the B573 that the room communicated through will be indicated if the B573 is configured as an FLN5 Floor Bridge TA B573 Media Connector Version 1 72 Copyright INNEOM International Inc 2006 2007 View Log Rm Report P5PT Connection Connected B573 List IP Addr Status Rooms
13. on the LCD display 425 actual rooms exist B573 IP 168 1 5 60 Port 3008 Name Park Plaza MBX Rooms 425 B573 display with above B573_MC cfg script file once the B573_MC exe program has connected with the B573 with IP address 168 1 5 60 and 400 rooms communicating B573_MC cfg script file for 3 B573 FLN5 Floor Bridges One line per B573 connected The FLNS Y tag MUST be at the end of each line Atlantis Floor 6 7 8 displayed as B573 descriptions 75 63 and 80 actual rooms are scripted B573 IP 168 1 5 85 Port 3008 Name Atlantis Floor 6 Rooms 75 FLNS5 Y B573 IP 168 1 5 86 Port 3008 Name Atlantis Floor 7 Rooms 63 FLNS5 Y B573 IP 168 1 5 87 Port 3008 Name Atlantis Floor 8 Rooms 80 FLNS5 Y B573 with IP 168 1 5 85 display with above B573_MC cfg script file once the B573_MC exe program has connected with the B573 and 75 rooms communicating IMPORTANT e Once you create or modify the B573_MC cfg script file you must save it to the C Inncom Scripts folder on the Inncom server computer and then restart the B573_MC exe program see note below on the Inncom server for the changes to take affect Note Before manually shutting down the B573_MC exe program check to see if the Watchdog program has been installed on the computer and configured to restart the B573_MC exe program in case it is closed If that is the case used Watchdog to restart the B573_MC exe progra
14. version as shown in Step 3 above and the GREEN DIAG LED on the lower right of the B573 front panel will flash once second UNTIL e The desired IP Address and Subnet values are set into the B573 using the B573 LCD and front panel buttons This will be covered in Section 1 4 on page 13 The B573_MC cfg script file is created or modified if it already exists to include the IP Address s of any B573 s This will be covered in Section 1 6 on page 16 The B573_MC exe B573 Media Connector Software is running and has connected to the B573 s When the B573_MC exe program connects to the B573 the GREEN DIAG LED will begin to flash twice second This will be covered Section 1 8 on page 19 IMPORTANT Notes on Grounding the B573 For communication reliability and equipment protection the B573 must be connected to earth ground If the B573 has the optional 120 240VAC power supply installed the AC power source that you connect the AC line cord from the B573 to must have a valid earth ground connection The ground pin on the AC In socket on the rear of the B573 is physically connected to the B573 metal housing and to any common pins on any of the connectors on the B573 If powering the B573 with a 120 240 VAC to 12VDC power supply via the DC Power input jack on the bottom left rear of the B573 the power supply should internally bond its 12VDC Common output to the 120 240 VAC input Earth ground conne
15. with B573 MBX via UDP Port 3008 to send receive Inncom guestroom data This link is typically routed through a Firewall that must be configured to bi directionally pass UDP Port 3008 traffic If a firewall is present it must be configured to pass UDP Port 3008 data The B573 Media Connector software also makes the room data available to other software components running on the Inncom Server ie WinP5PT 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 2 Hg INNCOM B573 User Manual BaS arn ae International inc Revision 1 2 Issued 5 15 08 B573 FLN5 Floor Bridge Application The B573 when configured as an FLN5 Floor Level Network 5 Floor Bridge can maintain two RS485 twisted pair communication links A B Each RS485 link can support up to 50 room gateway device connections ie TCC E528 X529 B485 or K592 The Inncom data from the room gateway device entering the B573 via the RS485 Com A or COM B ports is routed to the Ethernet network by the B573 where it is picked up by the B573 Media Connector software running on the Inncom Server computer and made available to other Inncom software running on the Inncom Server ie Win P5PT AB AB COM ACCOM 8 To FLNS networks Pan RS 485 Pair TRES a aw Sa COM A Daisy Chain B573 FLNS R5 485 Pair Floors 3 amp 4 Maximum 100 RS 485 connections per B573 50 on COM_A 50 on COM_B COM_B RS 485 Pair p COM_A
16. 1 5 85 hytes 32 time 5ms TTL 126 Reply from 168 1 5 85 bytes 32 time tms TTL 128 Ping statistics for 168 1 5 85 Packets Sent 4 Received 4 Lost A x loss gt Approximate round trip times in milli seconds Minimum Sms Maximum Sms Average Sms C Documents and Settings scott knecht 1 NNCOM gt Note If the B573 is configured to do so the B573 will emit an audible click and display the IP Address of the computer pinging the B573 see image below when it receives a network ping This feature is enabled by default but can be disabled from B573 front panel If you do not here an audible click or see the pinging computers IP Address on the LCD display it is possible that this has been disabled in the B573 B573 menu item 2 2 2 Show Ping is used to configure this feature and is covered on page 26 d If the B573 does not reply to the Ping verify the IP Address you are pinging is matches the IP Address programmed into the B573 Is the intended B573 powered and connected to the same network as the Inncom Server Was the Subnet programmed into the B573 correctly 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 14 HHE INNCOM B573 User Manual BBE international inc Revision 1 2 Issued 5 15 08 1 5 Verify Set the TCT Port Offset If Configuring a B573 MBX TCT Router If a B573 is installed at a property that uses TCT room gateway devices the TCT devices a
17. 168 1 5 60 Connected 168 1 5 85 Connected ti 3 You can verify room gateway communication on the Inncom Server or remote INNControl terminal using the INNControl II program WinP5PT exe Netcom exe WSCon exe DCenter exe and B573_MC exe programs must be running If the NetworkView script file for INNControl Il has been configured to add the particular B573 and the rooms that are supposed to be connected to it open the Network View window and find the particular Lei Je Eeke a M etrwark B573 Displayed under that B573 will be the rooms that should be connected e eee to that B573 with the communication status indicated Refer to the 2 F Room 104 INNControl II User Guide for more details o 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 21 XEEE Free ean reece Lan aa ee Lit rest INNCOM B573 User Manual BE international inc Revision 1 2 Issued 5 15 08 Section 2 Accessing and Using the B573 LCD Display Menu Screens Section 1 covered installing the B573 accessing the necessary B573 local menu functions from the B573 front panel to set the B573 IP address and subnet and configuring the B573_MC exe B573 Media Connector software script file B573_MC cfg to connect to installed B573 s Section 2 section covers using the various B573 menu options accessed using the B573 front panel LCD and buttons Emmaa INNCOM Front Pane
18. 3210 This Port must be open and available on the network connecting all TCT s to the B573 MBX which it typically is open by default 3 Room device connectivity considerations The B573 configured as an MBX TCT Router can support virtually an unlimited number of TCT room gateway connections However the B573 configured as an FLN5 RS 485 Floor Bridge can only support a maximum of 100 room gateway connections 50 on COM_A 50 on COM _B This limitation must be considered when deciding what rooms connect to what B573 FLN5 RS 485 bridge Note that room gateway connection refers to the termination of the RS 485 wiring pair at a particular Inncom device ie E528 B485 X529 etc For instance if a hotel has an E528 and a K592 Lock Gateway installed in each room this counts as 2 RS 485 terminations and you would be limited to 50 total room connections 100 total devices opr B573 Installation Steps NOORON 4 Install the B573 hardware Connect communication wiring to the B573 Apply power to the B573 Obtain and set the IP Address and Subnet into the B573 Set verify the TC TPort Offset in the B573 MBX only if property has a single B573 MBX with TCTs Configure and save the B573_MC cfg script file to contain the IP addresses of all B573 s Configure and save the WinP5PT p5s script file to tell WinP5PT it will locally connect to the B573_MC exe program they both run on the same In
19. HHE INNCOM B573 User Manual BRE international inc Revision 1 2 Issued 5 15 08 B573 Troubleshooting B573 Front LCD Display is blank 1 B573 has no power applied 1 Review the section on powering the B573 on page 11 B573 Front LCD does not show the 1 The B573 is not connected to the 1 Is the network patch cable that number of connected rooms to that network connects the B573 to the B573 or the time but only shows network connected the B573 software version The B573_MC exe program is not running on the Inncom Server Verify the B573_MC exe program is running on the Inncom server If not start it You see this The IP address for the particular B573 is not defined or defined incorrectly in the B573_MC cfg script file If the B573_MC exe program is running there should be an icon for it in the Windows system tray in the lower right corner of the display But you should see this The IP Address programmed in the B573 does not match the IP Address defined in the M p573 Media Connector f B573_MC cfg script file i i Or if the program is not minimized you will see the B573 Media Connector window open on the desktop ainara Media Connector alaj B73 Maiy Correction Wetman 1 17 ce Ware Log Frames opyight INMODIM Entermavional bec JW SF Leg FSFI Cerrecteer Corrented Am Pepai S7 Let t Refer to the Configure and Save B573 Media Connector Software Script
20. Refer to Inncom application note AN214 Suite Linking with Reflection for details on the FLN5 Reflector mode and Section 3 4 of the B573 Engineering manual for details on the B573 Room Gateway mode 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 1 pir INNCOM B573 User Manual international inc Revision 1 2 Issued 5 15 08 B573 MBX TCT Router Application A single B573 configured as an MBX is used at a hotel that has a pre existing TCP IP Ethernet network installed An Inncom TCT room Ethernet gateway device is installed in each guestroom The TCT sends receives Inncom related room information to and from the B573 MBX router over the guestroom public Ethernet network Wireless IRS Guestroom IDF Switch Controls Workstation Hotel Admin Guestroom Network Private _ Network Public i b C 000000 000000 ii i i HSIA Server Firewall ST internet Workorder B573 MBX Assigned a Static Guestroom Server running B573 Media Public Network IP Address Connector software Inncom related room information ie temperature control messages etc sent received between the TCT Room Gateway and B573 MBX over the Guestroom Network using Layer 2 MAC address based a protocol via UDP Port 23210 TCT s have NO IP address assigned Only a unique MAC address programmed at the factory B573 Media Connector software running on Inncom Server communicates
21. a RS 485 Pair 55555 pa Private Network S a i B573 FLNS iE Floors 1 amp 2 Punch Down Block INNCOM Server 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 3 TEH INNCOM B573 User Manual BE international inc Revision 1 2 Issued 5 15 08 Table of Contents CCUM Bo TMS CA AOU ce ta ceora ate E E si cuadeontenenseteauiendasaneseales 5 LL Mo eD Os a treateeccumeswint E E EE see cons E yotiece E E E E EE 7 Wi Rack VIO Te BS eree A E 7 To Surface Mount To a Wall the B573 oo ccccccccsecccsecceecceseceeeccesccsesceseseeeccesessueseesesueseuscs 7 1 2 Connect Communication Wiring to the B T3 xcssesicarteet lesierecesttechicesiencareideoleesiesteehcesiemeeetc 8 Mie Me OW CE ND PE E AAEN densa AEE 11 IMPORTANT Notes on Grounding the B573 ccssecsssecccecccceeeesssececeeceasaaseeseceecesesaaaaseseeeess 12 1 4 Set the Network IP Address and Subnet Mask of the B573 ssnneeessssssssseeenssssssssseeressssssssererssssss 13 Ping B573 IP Address From Inncom Server Computer cccccccsssssseseeeeceecceaeaeeseeeceeeeaeeeeees 14 1 5 Verify Set the TCT Port Offset If Configuring a B573 MBX TCT Router eeeeeeees 15 1 6 Configure and Save B573 Media Connector Software Script File B573_MC cfg eeeeeeeee 16 1 7 Configure and Save the WinP5SPT pS5s script file to Support B573 S ccccccecceeceeeeeeeeeeeeeeeeaes 18 1 8 Start WinPSPT exe and
22. alone device like its predecessor the B572 For its intended operation as a bridge router the B573 hardware relies on being connected to a software program called the B573 MC exe B573 Media Connector that must always be running on the Inncom server computer The B573 is dumb without being connected to the B573_MC exe software and only provides the ability to locally configure its network IP address and Subnet reset itself and a perform a few other troubleshooting functions The B573_MC exe software connects to the B573 using the IP address and Subnet defined in the B573 MC cfg script file that must be present in the C lnncom Scripts folder on the Inncom server This script file defines the IP address s of any B573 s physically installed When the B573_MC exe program first starts up it scans the network for the defined B573 IP addresses defined in the B573_MC cfg script file Once the B573_MC exe program connects to the defined B573 s the room data passing through the B573 s now becomes available to other software running on the Inncom server specifically the WinP5PT exe program The WinP5SPT exe software on the Inncom server handles gathering and routing process images to from rooms via the above mentioned B573_MC exe program WinP5PT exe then makes this room information available to other software components running on the Inncom server such as Netcom ex
23. ame network as the Inncom server to the RJ45 network jack labeled I O Base on the rear of the B573 Note The sample wiring diagram below is meant to show only the general FLN5 RS 485 communication related wiring This example shows a home run type wiring scheme where the RS 485 pair from each room terminates at a punch down block A daisy chain scheme can also be utilized Power and other signals that may also be present in the cabling are not shown Refer to the specific device documentation for details E528 Low Voltage Harness FLN5 A Inncom P N 62 1462 Blue eee FLNSB Green Inncom P N 62 1514 A 12 Inncom P N 62 1514 A 3 3 Inncom P N 62 1532 B 12 12 in al Used ses TCP IP Network AEAN N a E hd B573 FLNS5 Floor Bridge fi Inncom P N 62 1532 A 36 fl GF To X529 H4 Header J1 TCC RJ 12 Socket for FLN5 A and FLN5B Pin3 FLN5 A Maximum 50 Rooms per Pin 4 FLNS B B573 Com Port Channel X485 FLN5 Interface 50 on COM_A 50 on COM_B T Inncom P N 02 9999 Actual RS 485 terminations A room with an E528 and a K592C would count as 2 terminations FLN5 A i FLN5 B RED Green Inncom P N 62 1532 A 36 Inncom P N 62 1532 B 12 12 oe FLNS A Blue FLN5 B Green B573 FLN5 RS 485 Communication Wiring Examples 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 9 TH INNCOM B573 User Manual EEN in
24. ample MAC 00 01 82 0A 00 68 COM_A MAC 00 02 82 00 00 6A COM _B 3 Review the section on configuring the B573_MC cfg script file on page 16 and verify the particular B573 is defined correctly in the B573_MC cfg script file Review the section on configuring the B573_MC cfg script file on page 16 and verify the particular B573 is defined correctly in the B573_MC cfg script file The line item in the B573_MC cfg script file for any B573 configured as an FLN5 RS 485 Floor Bridge must have FLN5 Y tag at the end of the line Refer to the Configure and Save B573 Media Connector Software Script File B573_MC cfg section of page 16 for details 860 739 4468 www inncom com 35 HEHE INNCOM B573 User Manual i international inc isi a aa la Revision 1 2 Issued 5 15 08 Troubleshooting Examples Problem The thermostats at my property communicate through a B573 bridge or multiple B573 Communication bridges but not a single room appears as communicating on the INNConitrol software Engineered Rooms lommunic ating Probable Causes Not Communicating 1 The B573_MC exe B573 Media Connector program is not running adhoc Rooms 2 Ifthe B573_MC exe program is running then the B573_MC cfg script file Communicating that tells the B573_MC exe program the IP addresses of the actual B573 s Not Communicating may be missing or improperly setup Total Eng Adh
25. ck or at the FLN5 CINET twisted pair connections at the room thermostat for example the Blue A and Green B wires on E528 low voltage harness IMPORTANT The voltages listed above are ONLY valid with the B573 generating the FLN5 Test pattern DO NOT assume you will see these voltages with the B573 operating normally 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 30 TEH INNCOM B573 User Manual ot international inc Revision 1 2 lesued 5 15 08 3 Utility Menu Entering the 3 Utility menu provides access to 3 sub menus that provide the following functions 3 1 View IP Setup Displays the IP address and Subnet mask currently programmed into the B573 This is display only You must go to the 2 1 Network menu to change the B573 IP Address or Subnet Mask 3 2 View Server Address If the B573 has connected to the B573_MC exe software the IP Address and network MAC address of the Inncom Server computer ie computer running the B573_MC exe program will be displayed If the B573 is NOT connected to the B573_MC exe program no MAC address or IP address will be displayed 3 3 Reset Resets the B573 3 4 View Errors Details not covered in this document a 9 a G e ee ee B573 NOT connected to B573_MC exe program er es B573 connected to B573_MC exe program running on PC with IP 168 1 1 45 Sg SS ES 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 31
26. ction Any 120 240 VAC to 12VDC power supplies provided by Inncom including P N 04 4040 will have the 12V DC output common internally connected to the Earth connection If using a 12VDC power supply that does NOT internally bond the 12VDC common to earth there is a marked Earth ground connection screw and lug on the upper left on the back of the B573 that can be used to physically connect the B573 chassis to Earth ground 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 12 INNCOM B573 User Manual aaas international inc Revision 1 2 Issued 5 15 08 1 4 Set the Network IP Address and Subnet Mask of the B573 The B573 does not support DHCP dynamic addressing and requires a static IP Address be programmed into it using the B573 front panel buttons and display You may need to consult with the properties IT department to obtain the IP address and Subnet to be set into the B573 If installing multiple B573 s you will need a unique IP address for each B573 If the Subnet has not been provided to you this is typically set to 255 255 255 0 The B573 2 Setup menu is used to change the IP address and Subnet Accessing the Setup menu requires a password of 61959 as shown below Set the IP address in the B573 using the following steps Menu Press Menu Button g g E E Enter password 61959 using number buttons oe Press Down Arrow Button pt Press Enter Button 5 000 00 n N ii G T a e an o a
27. e WSCon exe Workstation Concentrator and DCenter exe Data Center Server Single B573 MBX Configured for TCT s Application Multiple B573 s Configured for FLN5S RS 485 Floor Bridge Application 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 5 FREE INNCOM B573 User Manual international inc Revision 1 2 Issued 5 15 08 Installation Considerations 1 Determine the mounting location for the B573 s using the following considerations The B573 is designed fora 1U 19 wide rack mount installation using the brackets and bracket mounting screws provided but it can also be placed on a flat surface or mounted vertically on a wall It should be installed so that the front panel LCD display and buttons are easily accessible The mounting location should have a 100 240VAC 1 Amp minimum power source in the vicinity of the B573 mounting location If the B573 has the optional 01 9981 A1 100 240VAC power supply installed a 6 foot AC line cord is provided The B573 consumes about 4 watts 300mA 12VDC when powered therefore it does not require any forced ventilation But it should be mounted in a location where the ambient temperature is 50 104 F 10 40 C The B573 communicates with the Inncom Server computer via a network connection Therefore the B573 location must provide a connection to the same network that the Inncom Server is connected to 2 Network connectivity co
28. ed to the B573_MC exe program will change from displaying the B573 type and software version to displaying e The name scripted in the B573_ MC cfg script file for the particular B573 IP address that has become connected e The number of room gateway devices currently connected to the particular B573 e The current Windows system time of the Inncom server Sl If after 1 2 minutes the Status for a defined B573 remains Not Connected and the LCD display on the particular B573 has not changed to the connected screen verify the following e Verify the scripted IP address in the B573_MC cfg script file for the B573 matches the IP address actually programmed into the particular B573 If you modify the B573_MC cfg script file you must restart the B573_MC exe program see note below If the scripted IP address is correct verify the IP address programmed in to the particular B573 is correct and change to match the IP address scripted in the B573_MC cfg file Note Before manually shutting down the B573_MC exe program check to see if the Watchdog program has been installed on the computer and configured to restart the B573_MC exe program in case it is closed If that is the case used Watchdog to restart the B573_MC exe program 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 19 277 West Main Street Niantic CT USA HEE INNCOM inte
29. es toward the Inncom Server computer the B573 itself can be programmed to act as an advanced room gateway device in installations where guestrooms contain a tablet PC device The specialized wireless communication protocols used by the tablet PC device require a special B573 room gateway device to be installed The B573 programmed as a Room Gateway acts as an advanced TCT and bridges these specialized tablet PC protocols to a B573 TCT Router MBX which in turn makes the information available to the Inncom Server FLN5 Floor Level Network 5 Reflector Application A B573 programmed as an FLN5 Reflector is used at installations containing large multi room suites that can not be adequately managed by the normal Inncom suite linking functionality The TCT Router MBX and RS 485 FLN5 Floor Bridge applications are the most common In both of these applications the B573 routs Inncom related messages from all connected room gateway devices to from the Inncom Server The only difference being the type of physical network used to connect the room gateway device to the B573 For the TCT MBX application the hotels TCP IP Ethernet network is utilized For the RS 485 FLN5 application a serial RS 485 twisted pair network is utilized The TCT Router MBX and RS 485 FLN5 Floor Bridge applications will be covered in detail by this document The Room Gateway and FLN5 Reflector applications are much less commonly used and are not covered by this document
30. escriptions Power Option 1 B573 receives power from 12VDC power connected to the 12VDC Power jack red circle shown below A 2 1mm center pin positive DC power jack is provided at the lower right on the back of the B573 to connect a 12VDC power supply The 12VDC power supply used must supply at a minimum 300mA to power this single B573 A 120VAC to dual 12VDC output power supply Inncom P N 04 4040 is available that can power 2 B573 s Power Option 2 B573 receives power via COM _D1 COM_D2 Daisy Chain green circles shown below If installing multiple B573 s in the same location it is possible to daisy chain 12VDC power from one B573 the one connected to the 12VDC power supply or 120VAC to additional B573 s Note 1 If powering additional B573 s via the 12VDC power daisy chain connectors COM_D1 D2 the 12VDC power supply must be sized to provide at least 300mA per B573 including the B573 connected to the 12VDC power supply For example a minimum 900mA 12V power supply would be required to power 3 B573s Primary B573 Powered from External 12VDC 1 Amp minimum Power Supply P zi ah a TF rb a Tr ca c Prey Ld icc D i eo nam TE MA pE om d E a P i a r a i Cte at T TF ns lt a 71 oe Oe os oS am i d k a r ije te amp ea a x EY a i x i al e y ez eE T GE ET oo Ko T 4 mt opt ome om A Oc oi
31. hz Press Down Arrow Button E i Press Enter Button 9 fo eee a Note 1 Note 1 Note 1 Note 1 Note 1 For each IP address segment IP 0 to P 3 if current value is correct press the Enter button to go to the next segment To change a segment use the back arrow button ES io clear the current value then enter desired value using keypad numbers 0 9 The B573 will automatically Reset after entering the IP 3 value 2 1 2 Subnet Mask Set Network Subnet Address in the B573 using the following steps Menu Press Menu Button 6 1 g a 9 Enter password 61959 using number buttons Press Down Arrow Button i l l ll Note 2 Note 2 Note Note 2 Note 2 For each Subnet Mask segment NetMask 0 to NetMask 3 if current value is correct press the Enter button pjo go to the next segment To change a segment use the back arrow button to clear the current value then enter desired value using keypad numbers 0 9 The B573 will automatically Reset after entering the NetMask 3 value 2 1 3 VLAN Tag Not Required or utilized at this time 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 28 TE pan INNCOM B573 User Manual i Revision 1 2 Issued 5 15 08 2 2 Device Menu The 2 2 Device Menu provides the following functions 2 2 1 Backlight Turn the B573 LCD display backlight On or Off 2 2 2 Show Ping Turn On or OFF the setting to visually and audibly indicate the B573 IP Address is bei
32. iate anchors and screws Figure 2 B573 Wall Mounted Side View 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 7 Hi INNCOM B573 User Manual Aeara Revision 1 2 Issued 5 15 08 1 2 Connect Communication Wiring to the B573 For B573 MBX TCT Router Installation When the B573 is configured as a TCT router MBX the only communication wiring to connect is the CAT5 Ethernet patch cable that connects the B573 to the same network that has all the TCT s attached Connect the network patch cable from the switch or hub that places the B573 on the TCT network to the RJ45 network jack labeled I O Base on the rear of the B573 Firewall with UDP Port 3008 Open Guestroom Public Network I f EEE Hub Switch eseeaeceene Guest Room Hotel Admin Private Network 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 8 SEES INNCOM B573 User Manual EEE international inc Revision 1 2 Issued 5 15 08 For B573 FLN5 RS 485 Twisted Pair Floor Bridge Installation 1 Connect the B573 COM_A and COM _B terminals to the RS 485 twisted pair wiring going out to the appropriate room punch block s home run wiring scheme or room daisy chain wiring using the removable 2 pin green terminal blocks provided with the B573 Read the notes on page 10 Connect the network patch cable from the switch or hub that places the B573 on the s
33. ile located in the C Inncom Scripts folder on the Inncom Server Refer to page 14 of this document which provides details on how the B573 IP address is defined in the B573_MC cfg script file You either must change the IP address of the B573 to match the IP address defined in the B573 MC cfg script file or alter the script file to match the IP address programmed into the B573 The easiest test you can do to check the network connectivity between the B573 router and the Inncom server computer is to Ping the B573 from the Inncom server computer You must first know the network IP address of the particular B573 This may be written on a sticker applied to the particular B573 but the easiest way is to actually read the IP address from the B573 Utility menu on the actual B573 Refer to section 3 1 View IP Setup on page 31 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 37 feere INNCOM B573 User Manual se international inc EE E ae Technical Specifications Table 1 Technical Specifications Line voltage power supply optional 100 240 50 60Hz 1A Display LCD 2x24 digits alphanumeric Backlight On off user selectable ARP ICMP UDP IP4 Dimensions See Figure 4 1 5 8 4 cm 13 33 cm 2 7 8 7 24 cm 19 47 cm B573 Dimensions Including Mounting Brackets Ordering Specifications B573 powered from 12VDC Only Inncom P N 01 9981 120VAC to D
34. ing the B573 MBX TCT Port Offset setting on page 15 33 INNCOM international inc Problem My property has multiple B573 FLN5 RS 485 floor bridges installed and not a single room appears as communicating on INNControl software running on the Inncom server or terminal oer Terres either Eragtecdr pd Poot Caern ee Hot lone ering Aude Rooms Communicating rot Communicating EEE Total Eng Adhoc Rooms MECA Comenunkcatings Mot oonenLinecartineg E 277 West Main Street Niantic CT USA Not all required Inncom software programs are running on the Inncom server A problem exists with the network hardware or wiring that connects the B573 s to the Inncom Server The B573_MC cfg script file is not present in the C Inncom Scripts folder on the Inncom Server The IP addresses of the B573 s are not defined correctly in the B573_MC cfg script file Each line item in the B573 MC cfg script file that defines the B573 connections is missing the FLN5 Y tag 860 739 4468 www inncom com B573 User Manual Revision 1 2 Issued 5 15 08 Possible Cause What to Check Verify WinP5PT exe B573_MC exe Netcom exe WSCon exe DCenter exe programs are running on the Inncom server Verify the B573 s is are connected to the same network as the Inncom server Is the network patch cable plugged into the B573 s network po
35. kkkkkkkkkkkkkkkkkkkkkkk Media B573 IP localhost Port 7002 Media B572 IP 168 1 5 41 Port 7002 Media B572 IP 168 1 5 40 Port 7002 IMPORTANT e Once you modify the WinP5PT p5s script file you must save it to the C Inncom Scripts folder on the Inncom server computer and then shutdown and restart the WinP5SPT exe program see note below on the Inncom server for the changes to take effect Note Before manually shutting down the WinPSPT exe program check to see if the Watchdog program has been installed on the computer and configured to restart the WinP5PT exe program in case it is closed If that is the case use Watchdog to restart the WinPSPT exe program e Make sure the network port defined in the Media B573 IP localhost Port 7002 line is in fact set to 7002 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 18 TEE INNCOM B573 User Manual BE international inc Revision Tta eed SSIS 1 8 Start WinP5PT exe and B573_MC exe Programs and Verify Operation With the WinP5PT p5s script file modified to include the Media B573 IP localhost Port 7002 line and the B573_MC cfg script file modified to include the IP Addresses of all B573 s start or restart the WinP5PT exe and B573_MC exe programs to ensure any changes take effect a When the B573 Media Connector B573_MC exe program first starts the following
36. l Button Descriptions Menu button Press to enter the B573 menu screens E3 Number buttons Use to enter numeric values in certain menus Up Arrow and Down Arrow buttons 4 Back Space button Use to delete or clear a Used to scroll up or down through value from the display menus d j Enter button Press to accept an entered value or to enter a selected Menu F1 F5 Function buttons Currently Not Used Ea Entering the B573 Main Menus To enter the B573 main menus press the Menu button The 1 Server menu screen will appear first Three main menu groups are available and you can scroll up or down through the 3 main menu headings using the Up Arrow or Down Arrow buttons 1 Server Provides functions to e Trace messages passing through the particular B573 from connected rooms e Ping functions to check communication of a particular room connected to the particular B573 e Show lists of rooms communicating through the particular B573 These server functions are only available once the B573 has connected to the B573 _MC exe software Setup Provides functions to setup the network IP address and subnet of the B573 control the LCD display backlight and Re Boot the B573 3 Utility Provides functions to view the network IP address and subnet of the B573 the pe 7 network IP address of the Inncom computer running the B573_MC exe program if the B573 is connec
37. m e If the IP address of any B573 changes the B573_MC cfg script file must be updated with the new IP address and saved The B573_MC exe program must then be re started for the change to take effect e Make sure the port defined in any B573 line is Port 3008 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 17 TH INNCOM B573 User Manual EEN international inc Revision 1 2 Issued 5 15 08 1 7 Configure and Save the WinP5PT p5s script file to Support B573 s The WinP5PT exe program must be told how to establish a link with the B573_MC exe B573 Media Connector program Add or verify it is already there the following line to the WinP5PT p5s script file to do this Media B573 IP localhost Port 7002 The section in the WinP5PT p5s script file where this line belongs immediately follows the commented section that explains Media Connections as shown below skkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk k There can be any number of Media Connection lines for the B572s or other devices connecting P5PT to the rooms The Media IP and Port are required fields The IP field is the address assigned to each device One line in the script file is required for each media connection The same format is used for the B572 MBX skkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Media B573 IP localhost Port 7002 IMPORTANT Notice
38. ms showing the format needed to connect the B573_MC exe program to either a B573 MBX TCT router or a B573 FLNS5 Floor Bridge You must open and edit this file using Windows Notepad or Wordpad text editor to include the actual IP address s of any B573 s Notice both of these B573 lines are commented out leading semi colon If this file is not present in the C Inncom Scripts folder you must create it using Notepad or Wordpad and save it to the C Inncom Scripts folder with the exact name of B573_MC cfg Default B573_MC cfg file that will typically be present in the C Inncom Scripts folder Test script file for B573 Media Connector One line per B573 connected If using TCTs as room gateways there will be only one connection If using FLN5 room gateways the FLN5 tag must be set in each line If the number of rooms is not known leave at 0 If set B573 will display x rooms of y quickly showing how many non communicating rooms are on that bridge B573 IP 10 101 112 255 Port 3008 Name FLNS5 Test Rooms 0 FLNS5 Y B573 IP 192 168 254 88 Port 3008 Name TCT Test Rooms 0 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 16 HEH INNCOM B573 User Manual a international inc Revision 1 2 Issued 5 15 08 Example B573_MC cfg script files B573_MC cfg script file for single B573 MBX with TCTs installed Park Plaza MBX will be displayed as the B573 description
39. ncom Server computer Start or Re Start B573_MC exe and WinP5PT exe programs and verify operation 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 6 PF INNCOM B573 User Manual Se international inc International inc Revision 1 2 Issued 5 15 08 1 1 Mount the B573 The B573 is packaged in a 1U rack mount configuration designed for a 19 server rack It is shipped with 2 removable mounting brackets and 6 machine screws to attach the brackets to the B573 body The brackets enable the installer to rack mount or wall mount the B573 Figure 1 shows rack mounting the B573 and Figure 2 shows a wall mounting the B573 To Rack Mount the B573 e Attach the mounting brackets to the B573 body using the provided machine screws as shown in Figure 1 Three tapped holes are on the left and right sides of the B573 near the front of the B573 to accept the machine screws e Insert the B573 into the Rack and attach using the mounting screws bolts provided with the rack Mounting brackets Rack Figure 1 B573 Rack Mounted Front View To Surface Mount To a Wall the B573 e Attach the mounting brackets to the sides of the B573 body using the provided machine screws as shown in Figure 2 Three tapped holes are on the left and right sides of the B573 near the middle to accept the machine screws to attach the mounting brackets to the B573 CN e Mount the B573 to the wall surface using appropr
40. nd the P5PT Connection status remains Listening because the B573_MC exe program has not connected to the WinP5PT exe program verify the following Important e Verify the WinP5PT exe program is actually running on the Inncom server Start it if it is not running e Verify the WinP5PT p5s script file located in the C lnncom Scripts folder contains the Media B573 IP localhost Port 7002 line as discussed on page 16 The network port defined MUST be 7002 as shown If you modify the WinP5PT p5s script file to correct a problem with this line you must save the WinP5PT p5s script file and restart the WinPSPT exe program e Verify the network port 7002 that the WinP5PT exe program and the B573_MC exe program communicate over is not being blocked by the Windows XP Service Pack 2 built in Firewall Port 7002 must be open which it typically is to allow bi directional traffic between the B572_MC exe and WinP5SPT exe programs 860 739 4468 www inncom com 20 HHE INNCOM B573 User Manual BEL international inc Revision 1 2 Issued 5 15 08 1 9 Verifying Room Communication Once the B573 s is are installed and configured several methods exist to verify the Inncom room gateway device s are actually communicating with the B573 s 1 You can verify room gateway communication locally at the B573 This feature is useful if you do not have
41. ng pinged from a computer When On if you ping the B573 IP address from a computer the B573 will emit an audible click and display the IP address of the computer pinging the B573 Ee B573 pinged from a computer with IP address 168 1 5 33 2 2 3 Boot Labeled Boot but actually only Resets the B573 It does NOT change or reset the B573 IP Address or Subnet or any other settings 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 29 H INNCOM B573 User Manual Sheen s HEE international inc Revision 1 2 Issued 5 15 08 2 3 FLN5 Test Pattern Menu The 2 3 FLN5 Test Pattern function forces the B573 to generate a fixed 1Khz test pattern signal on both the COM_A and COM_B RS 485 outputs on the rear of the B573 This test pattern results in a fixed DC voltage on the A and B terminals for each FLN5 Com Port COM_A and COM_B Press any button on the B573 front panel to STOP the FLN5 test pattern and Reset the B573 With this test signal present a fixed known DC voltage will be present at the COM_A and COM_B RS 485 outputs of the B573 that can be measured with a meter set to measure DC voltage This can be used to verify the COM_A and COM_B RS 485 outputs are working and are not damaged A to Earth Ground 3 3 VDC B to Earth Ground 1 7 VDC A to B 1 7 VDC These same voltages should also be measurable at the 66 110 punch down blo
42. nsiderations The B573 requires a fixed static network IP Address This is programmed into the B573 using the front panel LCD display and buttons The B573 DOES NOT support DHCP You must coordinate with the hotels IT department to obtain a fixed IP address for each installed B573 and program it into the B573 The Inncom B573_MC exe program running on the Inncom Server must know the IP addresses of all B573 s in order to connect to them The B573 IP addresses must manually be defined in the B573_MC cfg script file located in the C lnncom Scripts folder on the Inncom Server If any B573 IP address is changed the B573_MC cfg script file must be updated to match and the B573_ MC exe program restarted The B573 communicates with the B573_MC exe program running on the Inncom Server via network UDP Port 3008 If a network Firewall is installed to separate the network that the B573 connects to and the network that the Inncom Server connects to the Firewall must be configured to bi directionally pass UDP Port 3008 traffic This situation is typical for an installation using a B573 MBX with TCT room gateway devices installed The B573 MBX and all TCTs are connected to the guestroom public network and the Inncom Server is connected to the hotels administrative private network If Inncom TCT room gateway devices are installed the TCT s communicate with the installed B573 MBX router via network UDP Port 2
43. oc Rooms 3 Ifthe B573 s are configured for FLN5 RS 485 twisted pair communication the Communicating FLN5 Y tag may be missing from the end all line items in the B573_MC cfg Mot Communicating script file The B573_MC exe B573 Media Connector software is not running on the Inncom server computer When running the B573_MC exe program links up with the actual B573 bridges and makes data from the B573 bridges available to other Inncom programs running on the Inncom server WinP5PT Netcom etc No rooms would appear as communicating if the B573_MC exe software was not running If the B573_MC exe program is running there should be an icon for it in the Windows system tray in the lower right corner of the display Figure A 1 or if the program is not minimized you will see the B573 Media Connector window open on the desktop Figure A 2 If it appears the B573 Media Connector software is NOT running start it by double clicking on the B573_ MC shortcut Figure A 3 on the desktop Also determine why the B573_MC exe program was not running because it should always be running on the Inncom server computer Bicizd B573 Media Connector Yersion 1 12 Copyright INNCOM International Inc 2006 2007 View Log a573 Media Connector f Log Frames as f P5PT Connection Connected Rn Fei A IM rah 6 i 26 PM B573 List IP Addr Status Rooms Friday eee ee Bo 73 _MIC exe Figure A 3 Figure A 1 Figure A
44. ommand Prompt by selecting Start gt Run and entering cmd in the input field then click OK o r Et CAWINDOWS system32 cmd exe 0 x H o search o 2x FE CAMINO systema onde F icrosoft Windows KP Version 5 1 2600 S Help and Support Type the name of a program folder document or C Copyright 1782 2881 Microsoft Corp in 4 Internet resource and Windows will open it For you Documents and Settings scott knecht INNCOM gt _ Open lt gt g Cancel Browse 60o ge F Start Mm 1 Mra ATI el amp le eee Qo Tz b Enter ping xxx xxx xxx xxx where Xxx XxXX XXX Xxx is the IP address of the B573 into the DOS window and press the Enter key c If the B573 with the defined IP address replies you will see 4 replies appear in the DOS window here an audible click from the B573 and see the IP Address of the pinging computer on the B573 display see note below for each of the 4 replies This example shows pinging an the B573 with IP Address of 168 1 5 85 from a computer with IP Address 168 1 1 87 and getting replies from the B573 with that IP Address w CS WINDOWS system3z cmd exe C Documents and S Settingassascott knecht IHHCOM gt ping 168 1 5 85 Pinging 168 1 5 85 with 32 bytes of data Reply from 168 1 5 85 bytes 32 time 5ms TTL 128 Reply from 168 1 5 85 bytes 32 time 5ms TTL 128 Reply from 168
45. oom number will appear along the top of the LCD display and Comm communicating or Not Comm Not communicating will appear on the second line to indicate the communication status of the particular room 1 2 4 Server Connect Time Displays the date and time the Inncom server most recently established a connection to the particular B573 The first line diplays Connected Since The second line displays XX XX XX XX showing the Month and Day followed by the time 1 2 5 Reset Network ID This option will only appear if the particular B573 is programmed as an FLN5 RS 485 floor bridge Use this option to Reset the value of the Network ID used in polling rooms connected to the RS 485 network to 0 Doing this refreshes what rooms the B573 thinks it has connected to it Resetting Network ID will be displayed on the first line and Done will appear on the second line once the reset is finished T E idee E amea mM ee ee ee Each press of lt q toggles between showing room gateway device name and software version Each press of P goes to the next room in the list 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 26 INNCOM B573 User Manual international inc Revision 1 2 Issued 5 15 08 2 Setup Menu Entering the 2 Setup menu requires you to enter a numeric password using the number buttons on the B573 Two passwords exist as shown belo
46. ort value is supposed to be 23210 use the backspace button to clear the current NVRAM 16 value then enter 0 as the value 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 15 TH INNCOM B573 User Manual EEN international inc Revision 1 2 Issued 5 15 08 1 6 Configure and Save B573 Media Connector Software Script File B573_MC cfg The B573_MC cfg file is a text file that must be present in the C Inncom Scripts folder on the Inncom server computer This file tells the B573 Media Connector software B573_MC exe running on the Inncom server the IP addresses of any B573 devices installed The B573_MC exe program scans this file on startup for any line that begins with B573 without a semi colon in front and begins searching for the B573 s with the defined IP address Any B573 installed must have a line item in the B573_MC cfg script file defining its IP address The exact format of this line item is If using a SINGLE B573 MBX configured to support TCTs An installation with TCT room gateway devices installed will have only one B573 installed The B573_MC cfg script file should only define ONE B573 IP address The single active line doesn t start with a semicolon in the B573_MC cfg script file should have the following format to define the IP address of the single MBX B573 B573 IP xxx xxx xxx xxx Port 3008 Name Descriptive Name Rooms yyy If
47. re supposed to communicate with the B573 over the Ethernet network using a default TCT Port value of 23210 23210 is the TCP IP network port that the B573 and the TCT s communicate over The B573 MBX supports changing this TCT Port value by adding an offset value to the baseline value of 23210 This is done to allow more than one B573 MBX to be used on the same network However using more than one B573 MBX is only done under special rare circumstances This TCT Port Offset value stored in the B573 MBX should ALWAYS be set to 0 which then sets the actual TCT Port to 23210 ie baseline 23210 offset 0 23210 The TCT Port Offset value is stored in the non volatile memory NVRAM of the B573 MBX at NVRAM Offset 16 Use the following steps to verify the B573 TCT Port Offset value is set to O This procedure leads you through entering the B573 manufacturing menu then selecting NVRAM offset 16 to view the current TCT Port Offset value Enter Manufaturing Menu DEN Press menv euton GAA A oasis number buttons Press Down Arrow Button Press Enter Button T a Ez e a a e ees See Note 1 Note 1 In most cases the NVRAM Offset 16 should be set to 0 which adds an offset of 0 to the base B573 MBX TCT Port 23210 Thus making the B573 MBX TCT Port 23210 ie 23210 0 23210 If the current value of Offset 16 is NOT set to 0 and the TCT P
48. riginating from or addressed to rooms on the selected network segment Each indicator shows the Room ID a direction indicator of gt for messages FROM the room of lt for messages TO the room and an indicator of the message type 1 1 3 1 Trace Net All This option will only be available if the B573 is configured as an MBX B573 to support TCTs Shows messages for all rooms via the TCT in the room connected to the B573 MBX Tracing All Net will be displayed on the first line and the room and message on the second line 1 1 3 2 Trace FLN5 A This option will only be available if the B573 is configured as an FLN5 RS 485 Floor bridge Shows messages for all rooms connected to the COM_A port on the back of the B573 Tracing FLN5 A will be displayed on the first line and the room and message on the second line 1 1 3 3 Trace FLN5 B This option will only be available if the B573 is configured as an FLN5 RS 485 Floor bridge Shows messages for all rooms connected to the COM_B port on the back of the B573 Tracing FLN5 B will be displayed on the first line and the room and message on the second line T E ae EE Only Applies to B573 Only Applies to pP B573 FLNS RS 485 Only Applies to B573 FLN5 RS 485 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 25 fies INNCOM B573 User Manual ot international inc Revision 1 2 esued 6 15 08 1 2
49. rnational inc B573 User Manual Revision 1 2 Issued 5 15 08 e Verify the particular B573 is configured as an FLN5 RS 485 bridge Verify the line item for the particular B573 in the B573_MC cfg script file has FLN5 Y at the end of the line e Verify the particular B573 is actually powered and connected to the network e Verify the TCP IP network Port 3008 that the B573_MC exe program and the B573 s communicate over is not being blocked by a Firewall Port 3008 must be open which it typically is to allow bi directional traffic When the B573_MC exe program connects to the WinP5SPT exe program which can typically take 1 2 minutes the P5PT Connection status will indicate Connected At this point you can start the Inncom Netcom exe DCenter exe Data Center and WSCon exe Workstation Concentrator programs if not already running Also start the InnControl graphical user interface software and verify rooms begin to appear as communicating You will need set the 5 digit Room ID in the room gateway device in each room if not already done E B573 Media Connector Version 1 12 Copyright INNEOM International Inc 2006 2007 View Log Log Frames O PSPT Connectig Aim Report B573 List IP Addr Status Rooms Connected Kd bee s 4 168 1 5 85 Connected 11 lf after several minutes pass after starting the B573_MC exe program a
50. rt Review the section on configuring the B573_MC cfg script file and create and save this file as outlined in the Configure and Save B573 Media Connector Software Script File B573_MC cfg section on page 16 Review the section on configuring the B573_MC cfg script file on page 16 and verify the correct IP address of the B573 s is are entered correctly The line item in the B573_MC cfg script file for any B573 configured as an FLN5 RS 485 Floor Bridge must have FLN5 Y tag at the end of the line Refer to the Configure and Save B573 Media Connector Software Script File B573_MC cfg section of page 16 for details 34 B573 User Manual es INNCOM Eee international inc Revision 1 2 Issued 5 15 08 Problem My property has multiple B573 FLN5 RS 485 floor bridges installed and a GROUP of rooms appear as NOT communicating on the INNControl software running on the Inncom server or terminal Other rooms are communicating 277 West Main Street Niantic CT USA The RS 485 twisted pair wiring from those rooms is not connected to a B573 or there is an issue with the wiring ie rooms not punched down wiring shorts opens wiring punched down backwards etc The B573 that the missing rooms connect to is not powered is not connected to the network has failed or the COM port on the particular B573 that the missing rooms connect to is bad There is no line item in the
51. ted to it and reset the B573 N To enter the particular menu ie 1 2 or 3 press the Enter button with the particular main menu displayed 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 22 E INNCOM B573 User Manual TE Hi t i t E l lal see International inc Revision 1 2 Issued 5 15 08 1 Server Menu The 1 Server menu contents are only available if the particular B573 has connected to the B573 Media Connector software B573_MC exe running on the Inncom server This menu is also referred to as the connected menu because the B573 must be connected to the B573 Media Connector B573_MC exe program for any Server sub menus to appear If the B573_MC exe software is NOT running or the particular B573 is NOT connected to the B573_MC exe software because the IP address of the B573 does not match the IP address in the B573_MC cfg script file pressing the Enter button with 1 Server in the LCD display will do nothing The following image shows the entire 1 Server menu and all of the available sub menus Only Applies to B573 MBX Pt with TCTs Only Applies to B573 FLNS5 RS 485 Only Applies to B573 Each press of toggles between showing room gateway E EJ E seme Each press of goes to the next room in the list 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 23
52. ternational inc Revision 1 2 Issued 5 15 08 IMPORTANT e Each B573 FLN5 COM Port COM_A and COM_B can typically support up to 50 RS 485 room gateway device connections Therefore 100 total connections per B573 These room gateway devices include 01 9560 E528 Thermostat TCC B485 X485 K592C e The FLN5 RS 485 twisted pair wiring is polarity sensitive The two wires that make up the pair are referred to as the A wire and the B wire You must maintain consistency when connecting the RS 485 wiring pair as shown in the image on page 9 ie Ato A and B to B in all of the terminations e The wiring used for the RS 485 wiring should be twisted pair cable such as CAT5 or similar Typical wiring used is 22 24 AWG STP but this will depend on the length of the cable runs The specified maximum cable lengths for RS 485 is 4000 feet but this may be shorter depending on quality and type of twisted pair wiring used and the number of devices connected e Before making any actual termination between the RS 485 pair coming from a particular room and the B573 COM port verify the pair has no shorts or excessive voltage present that may indicate the wiring pair has a problem that could damage the B573 when connected A Fluke meter or similar should be used to check the RS 485 pair from a particular room before connecting it to the punch down block or daisy chain wiring connected between rooms This check should include measuring
53. that no actual IP address for a B573 is defined in the WinP5PT p5s script file The WinPS5PT exe program does not connect to the physical B573 hardware The WinP5PT exe program connects to the B573_MC exe program which actually connects to the physical B573 s Since both programs run locally on the same computer localhost is entered as the IP address Depending on the particular setup at the property there may be one or more existing Media lines in the WinP5SPT p5s script file a Ifthe property was using an older B572 MBX to support TCT s and you are replacing it with a new B573 MBX there will be a pre existiing line in the Media section of the WinP5SPT p5s script file that defined the IP address of the existing B572 MBX similar to Media B572 IP XXX XXX XXX Port 7002 XXX XXX XXX is IP address of existing B572 This line should be removed and replaced with Media B573 IP localhost Port 7002 as shown above b If keeping the existing B572 s and adding an additional B573 or B573 s leave any existing Media B572 IP XXX XXX XXX Port 7002 lines and adda SINGLE Media B573 IP localhost Port 7002 line to establish the link to the B573_MC exe program For example Media connection section with 2 B572 IP addresses defined and a SINGLE line item for the B573 to define WinP5PT exe and B573_MC exe link locally skkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
54. the resistance across A and B to verify a dead short does not exist and measuring both AC and DC voltages across the RS 485 pair A wire to B wire AND from the A wire to Earth ground and the B wire to Earth ground Typical Expected Values Resistance A to B Greater than 1Mega Ohm meter may indicate open AC Voltages With meter set to measure AC voltage there should be NO discernible AC voltage from A to B Ato Ground or B to Ground Any AC voltage gt 100 200 mV AC is suspect and should be investigated DC Voltages With meter set to measure DC voltage the following typical voltages are expected with the RS 485 wiring pair connected to the Room Gateway device ONLY ie the device has not been connected to any other room wiring pairs at the punch down daisy chain or has not been connected to the B573 COM port Room Gateway Device A to B A to Ground B to Ground 01 9560 E528 Thermostat 3 8 VDC 4 2 VDC 0 4 VDC TCC 0 28 VDC 0 32 VDC 0 04 VDC B485 1 0 VDC 1 0 VDC 0 0 VDC X485 3 8 VDC 4 2 VDC 0 4 VDC K592C 1 0 VDC 1 0 VDC 0 0 VDC 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 10 Hi INNCOM B573 User Manual international inc isi International me Revision 1 2 Issued 5 15 08 1 3 Power the B573 The B573 can be powered using one of the three options shown below Please read the note on grounding the B573 that follows the power option d
55. ting rooms are on that bridge 6573 TP 168 1 5 84 Port 3008 Name Floor 10 Rooms 60 B5731 IP 168 1 5 85 Port 2008 Name Floor 11 Rooms 2 i H Figure A 4 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 36 TH INNCOM B573 User Manual BEI rnati al i a i international inc Revision 1 2 Issued 5 15 08 Possible Cause 2 A network problem is preventing the B573 s from communicating with the B573_MC exe program running on the Inncom server computer This could include The CAT5 network cable that connects the B573 s to the hotels Ethernet network is not connected between the B573 and the network hardware ie hub or switch correctly or the cable is bad The hub or switch that the B573 s is connected to is not powered The Inncom server computer running the WinP5PT exe B573_MC exe and Netcom exe programs is physically not connected to the same network that the B573 s are connected to Or the Inncom Server is assigned network IP address and subnet are not compatible with the IP address subnet assigned to the B573 For example if the Inncom Server was assigned IP address 168 1 1 50 Subnet 255 255 255 0 but the B573 is assigned IP address 168 1 2 10 Subnet 255 255 255 0 the B573 and the B573_MC exe program would not be able to communicate The network IP address s programmed into to the particular B573 s does not match the IP address listed in the B573_MC cfg script f
56. ual 12VDC power supply Inncom P N 04 4040 B573 with optional 100 240 VAC power supply Inncom P N 01 9981 A1 B573 120VAC power supply Inncom P N 02 9978 6 ft AC Line Cord for 01 9981 A1 02 9978 Inncom P N 04 1012 Mounting Brackets Inncom P N 53 8075 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 38 feces INNCOM B573 User Manual F a ii international inc _ Revision 1 2 Issued 5 15 08 B573 Front Panel Button and LED Descriptions A menu Menu button Press to enter the B573 menu screens Number buttons Use to enter numeric values in certain menus Back Space button Use to delete or clear a value from the display Up Arrow and Down Arrow buttons Used to scroll up or down through menus Enter button Press to accept an entered value or to enter a selected Menu F1 F5 Function buttons Currently Not Used Front Panel LED Descriptions INNCOM PWR DIAG TX RX RED PWR LED On when power is applied to B573 GREEN DIAG LED Blinks twice rapidly each second when B573 IS connected to B573_MC exe program Blinks once each second when B573 IS NOT connected to B573_MC exe program Verify the B573_MC exe program is running and verify the IP Address of the B573 matches the defined IP Address in the B573_MC cfg script file YELLOW TX LED Flashes whenever B573 sends data out from its TCP IP network port YELLOW RX LED
57. using one or more B573 s configured for an FLN5 RS485 twisted pair network A line with the following format must be placed in the B573_MC cfg file for EACH B573 configure for FLN5 RS485 mode B573 IP xxx xxx xxx xxx Port 3008 Name Descriptive Name Rooms yyy FLNS5 Y XXX XXX XXX xxx is the network IP Address of the particular B573 e Port 3008 is the network port that the B573 communicates over to reach the B573_MC exe program DO NOT CHANGE this value It must be 3008 e The text placed into the Descriptive Name field appears on the top line of the B573 LCD display when the B573 Media Connector software is running and has successfully connected to the B573 e The number of rooms defined by yyy in the B573_MC cfg script file tells the WinPS5PT program running on the Inncom Server how many rooms are supposed to be communicating through that particular B573 The actual number of rooms communicating through a particular B573 are displayed on the bottom line of the B573 LCD display once the B573 has connected to the B573_MC exe program If the rooms is not known set the Rooms yyy field to 0 Rooms 0 e If the B573 is configured for an FLN5 RS 485 twisted pair network the line MUST end with FLNS5 Y A default B573_MC cfg file similar to the one below will typically be present in the C Inncom Scripts folder on a new server computer to show the required format This default file has 2 example B573 line ite
58. w These passwords are hard coded into the B573 and can NOT be changed 61959 Normal Setup Menu access Grants access to Setup menus 2 1 Network 2 2 Device and 2 3 FLN5 Test Pattern only for B573 configured as FLN5 RS 485 Floor bridge 51962 Manufacturing Setup Menu access Grants access to Manufacturing Setup menus 2 10 MAC Address 2 11 Manufacturing Tests and 2 12 NVRAM The functions available in the Manufacturing Setup Menus are normally not used by the typical user The only function that would possibly be used is to access the 2 12 NVRAM menu to change the TCT Port Offset value if the B573 is configured as an MBX to support TCTs This is covered in Section 1 5 on page 15 of this document ae a lt Note 1 Note 1 Note 1 Note 1 Note 1 Note 1 Note 1 Note 1 Note 1 For each IP address or NetMask segment 0 1 2 or 3 use back arrow button to clear and then enter desired value using keypad numbers 0 9 Ee er 277 West Main Street Niantic CT USA 860 739 4468 www inncom com 27 E INNCOM B573 User Manual international inc BE sees international inc Revision 1 2 Issued 5 15 08 2 1 Network Menu From the 2 1 Network menu you can set the Network IP Address and Subnet of the B573 2 1 1 IP Address Set IP Address of the B573 using the following steps m Menu Press Menu Button g Hl g E g Enter password 61959 using number buttons
59. window will appear B573 Media Connector ol xj B573 Media Connector Version 1 12 P5PT Connection will initially indicate Listening because the Copyright INCOM Intemational Inc 20062007 Views B573 Media Connector program is waiting listening for the m WinP5PT exe program to connect P5PT Connecti G Fim Report B573 List IP Adar Staty a Not Connected ot Connected an B573 List window section will display a list of the scripted B573 IP Addresses ie B573 IP Addresses defined in the B573 MC cfg script file configured in Section 1 6 Until the B573_MC exe program connects to a particular scripted B573 the Status will indicate Not Connected and Rooms will indicate O b When the B573_MC exe program connects to one of the scripted B573 s B573 Media Connector B573 Media Connector Version 1 12 Ix The Status for the particular B573 will indicate Connected and the number of room gateway devices ie the room device Copyright INCOM Intemational Inc 2008 2007 View Log connected to the communication network currently connected to bog Frames that particular B573 will be displayed in the B573Media Connector fae errant EE Pm Report window This number will increase as additional rooms connect B573 List IP Addr Status Rooms Connected Connected Also the LCD display on the actual B573 that has become connect

B573 User Manual - Ashdown Controls

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