Venus S9
Contents
1. 10505 uctus et LIEST Headlirpht Position a Ero ana 12 62 Brake and Reversing 11895 INCtCalOrs 22 x 3 CE UE NA 1510 Malfunction Messit GS tea ERR edad bre 11 11 Power Omn Self TeSt SE ev 12 13 13 14 14 15 eee 15 16 17 19 Al 27 24 PEE 25 26 21 26 29 TECHNICAL SPECIFICATIONS VENUS 270mmx 100mm 10 6 x4 270mmx 100mm 10 6 x4 EAR CASTER ANTI TIPPER None MAX SPEED 6MPH La 12V 34Ah x 2pcs or 12V 50Ah x 2pes Optional ATTERY RANGE Okm 45km HARGER TYPE 5 Board120 240 Volt 50 60Hz d MOTOR TYPE FES 4000rpm 500W 105kgs 231 1bs 77kgs 170 lbs RREK 980mm FULL 1270mm 67 1030mm 60mm d HE ONTROLLER TYPE Dynamic Rhino 110Amp EIU ERE URNING RADIUS USPENSION ENGTH WIDE HEIGHT EAT WIDTH EAT HEIGHT GROUND CLEARANCE Omn FOOTRESTS OBET RN AIR al Sue EAE GHA Em L5 8251565 c B B MAX SPEED BATTERY SPECIFICATIONS MOTORTYPE WEIGHT W BATTERY WEIGHT W O BATTERY WIDE I EE TS QN SAFETY2. DESCRIPTIONS When scooter power on the control panel will take a self test first the backlight and all LCD segments will be tuned on for 3 seconds then switch automatically to the default working mode When press moos buttons the LCD backlight will illuminate and turn off automatically if the button doesn t be operated for longer than 5 seconds 28 6 MAINTENANCE amp REPAIR Your power scooter is designed for minimal maintenance However like any motorized vehicle it requires routine maintenance keep your 59 for years of trouble free operation we recommend you follow the following maintenance checks as scheduled DAILY CHECKS 1 Visual check on the conditions of tyres 2 Inspect the battery condition meter on the controller to determine if batteries need to be charged WEEKLY CHECKS 1 Your power scooter comes with standard pneumatic tyres If your power scooter comes with optional air tires make sure to maintain the pressure of the tires between 30 35 psi MONTHLY CHECKS 1 Visually inspect the controller harnesses Make sure that they are not frayed cut or have any exposed wires SEMI ANNUAL CHECKS 1 Check the motor brushes We recommended that your authorized dealer inspect the brushes every six months or sooner if your power scooter is not operating smoothly If inspection determines excessive wear on the brushes they must be replaced or motor damage will result Warning Failure to maintain the
3. mode 7 Headlight Orange LED Position Light Placed inside headlight used while rainy or gloomy weather Brake Light Including Brake Mode and Parking Mode Green LED Left Right Direction Flash mode Indicators Auto switch off after 30 seconds Red LED 11 Parking Light Including Parking Mode Right Left indicators flash simultaneously Red LED Malfunction code 7 Segment display 141010 warning symbol 13 Power On Self Test All LED illuminated 12 Malfunction Messages 13 2 2 Buttons amp Indicators ITEM DESCRIPTION Function amp Adjustment Buttons Left Indicator control Right Indicator control SET button Parking lamp control Position Light control MODE button High Low speed control Headlight control Horn Button Left Indicator Green gt Right Indicator Green LED Indicators 2005 2 Position Light Amber Headlight Blue Warning Indicator Red Parking Indicator Red LCD Backlight Illumination 700 mcd min Orange color 3 Usage Conditions ITEM SPECIFICATION Voltage DC 24 V Operation Voltage DC 16 32 V Storage Temperature 40 C 90 C Operation Temperature 25 C 55 C Meter Angle 30 of elevation while scooter assembly at Handle Cover LCD orientate to 6 o clock 14 4 Characteristics Test General Characteristic Performance Test 20 5 Hardware Circuit ITEM SPECIFICATION RES
4. 24 5 9 Brake and Reversing Light DESCRIPTIONS Take exterior WIP RBK Headlight Back up lamps switch as determinant Operation Feature Judge to be or Handbrake state when WIP accelerator signal changed from actuated to neural position and will recover automatically Control Mode after 3 seconds Brake Light Mode Judge to be Reverse state the brake light flashes Reversing light Mode When the headlight and position light was turned on off and the brake light will be turn on off simultaneously Usage Condition While 1 controller closed 2 Charging Mode the function will be disabled Determinant Parking status is adjusted by motor direction and controller Condition Warning sound of parking was managed by controller 1 Loop Load 24V 50W max Remarks iut e f 2 With short circuit and overload protection electric type 25 5 10 Direction Indicators and Parking Light ITEM Control Mode Left direction lamp Right direction lamp Parking lamp Usage Condition DESCRIPTIONS Take exterior left right direction indicators and parking lamp switch as the determinant signal Press button once the left indicator start to flash and the warning sound act simultaneously then press button again to switch off the indicator Press button once the right indicator J start to flash and the warning sound act simultaneously then press butt
5. 5 4 Speedometer DESCRIPTIONS OptoCoupler sensor detects the signal and then converts into a speed value When drive shaft runs at 2100 rpm speedometer will display 60km h Operation Features 0 0 30 0 Display Rate 0 5 Press mops for longer than 2 seconds to enter Setting Mode Setting Mode backlight illuminates in the meantime Units Switch When km h mph are flashing press to switch the unit 19 ITEM DESCRIPTIONS Press moos to enter SPEED mode a km h Bn BOE km h means the speed is counted as kilometer mph means the speed is counted as mile When SPEED was set on km h or mph even the waiting screen is not SPEED mode LCD will switch to SPEED mode when WIP accelerator is Working Mode acting and back to previous waiting screen automatically once WIP accelerator stopped When SPEED was set on h speedometer will be disabled fit to non speedometer model and replaced by WIP accelerator operation screen Forward Backward atl LU Li Homm BOGE When SPEED was set on LCD won t switch automatically to SPEED mode from another screen while WIP acted Under setting mode when 1 idle for 20 seconds Exit Setting Mode 2 press moos for longer than 2 seconds the system will save the last setting value automatically and back to Working
6. INSTRUCTION OPERATION OF SCOOTER 1 prevent injury to yourself or others always ensure that the power is switched off when getting on or off of the scooter 2 Always check that the drive wheels are engaged drive mode before driving 1 3 Do not switch off the power when the scooter 15 still moving forward This will bring the chair to an extremely abrupt stop Fig 2 Fig 3 4 Emergency Brake Optional General Always use a seat belt and keep your feet on the scooter all the time 2 Do not over load the scooter with it s maximum weight capacity of 135kg 300 Ibs 3 Do not attempt to lift or move a power scooter by any of its removable parts Personal injury and damage to the power chair may result Never try to use your scooter beyond its limitations as described in this manual 5 Do not operate your vehicle if it is not functioning properly Do not connect any electrical or mechanical device to the scooter Failure to obey this instruction may result in injury and will void the warranty 7 Never use electronic radio transmitters such as CB walkie talkies portable computers or cellular phones while using the vehicle without first turning the scooter off Usage When Under The Influence Of Medication Or Alcohol 1 Check with your physician if you are taking any medication that may affect your ability to operate your power scooter safely 2 Do not operate your scooter while
7. of button will illuminate LCD backlight and switch off automatically if Operation Character no more pressing after 5 seconds Above scale bar status only for reference the accurate diagnosis is still subject to the Remarks indicator of charger 29 5 7 Headlight ITEM DESCRIPTIONS Take exterior headlight switch as determinant signal ration Featur atio eature Press D to switch on off LED LCD backlights will be turned on off when headlight switching on off P Savine Mod When motor is resting power modulate down to 30 Headlight ower Saving Mode m When motor acts power modulate up to 100 Headlight _ While 1 KEY OFF 2 Power Saving Mode 3 Sleep Mode the function will Usage Condition be disabled Determinant Power Saving Full Power React immediately Condition Full Power Power Saving 5 sec delay 1 Loop Load 24V 50W max Remarks P 2 With short circuit and overload protection 5 8 Position Light ITEM DESCRIPTIONS Take exterior position light switch as determinant signal D D Operation Feature Press button to switch on off LED LCD backlights will be turned on off when back up lamp switching on off M While 1 KEY OFF 2 Power Saving Mode 3 Sleep Mode the function Usage Condition i will be disabled 1 Loop Load 24V 50W max Remarks 2 With short circuit and overload protection
8. system The intensity of the EM energy can be measured in volts per meter V m Each powered scooter can resist EMI up to a certain intensity This 1s called immunity level The higher the immunity level the greater the protection At this time current technology is capable of providing at least 20 V m of immunity level which would provide useful protection against common sources of radiated EMI Following the warnings listed below should reduce the chance of unintended brake release or powered scooter movement that could result in serious injury 1 Do not turn on hand held personal communication devices such as citizens band CB radios and cellular phones while the powered scooter is turned on 2 Be aware of nearby transmitters such as radio or TV stations and try to avoid coming close to them 3 unintended movement or brake release occurs turn the powered scooter off as soon as it 15 safe 4 Be aware that adding accessories or components or modifying the powered scooter may make it more susceptible to interference from radio wave sources Note It 1s difficult to evaluate the effect on the overall immunity of the powered scooter 5 Report all incidents of unintended movement or brake release to the powered scooter manufacturer and note whether there is a radio wave source nearby TURN OFF YOUR POWERED SCOOTER AS SOON AS POSSIBLE WHEN EXPERIENCING THE FOLLOWING Unintentional scooter movements Unintended or uncontrol
9. you are under the influence of alcohol as this may impair your ability to operate your power scooter in a safe manner Electromagnetic interference EMI from Radio Wave Sources The rapid development of electronics especially in the area of communications has saturated our environment with electromagnetic EM radio waves that are emitted by television radio and communication signals These EM wave are invisible and their strength increases as one approach the source electrical conductors act as antennas to the EM signals and to varying degrees all power wheelchairs and scooters are susceptible to electromagnetic interference EMI The 5 interference could result in abnormal unintentional movement and or erratic control of the vehicle The United States Food and drug Administration FDA suggests that the following statement be incorporated to the user s manual for all power scooter like the S9 Power wheelchairs and motorized scooters in this section both will be referred to as powered wheelchairs may as susceptible to electromagnetic interference EMI which is interfering electromagnetic energy emitted from sources such as radio stations TV stations amateur radio HAN transmitter two way radios and cellular phones The interference from radio wave sources can cause the powered wheelchair to release its brakes move by itself or move in unintended directions It can also permanently damage the powered scooter s control
10. Adjustment B 1 Seat Rotation Adjustment Press the seat swivel lever downward Rotate your seat by clockwise or counter clockwise direction Fig 10 Fig 11 B 2 Seat Position Adjustment Push the seat adjust lever upwards slide your seat backward or forward to your desired position let the lever lock into your preferred position See Fig 12 Note The distance of adjustment from backward to forward is 150mm Fig 12 11 OPERATION AND CONTROL PANEL 1 Control Panel Layout LCD Liquid Crystal Display Power Scooter Control Panel TN Type LCD Screen LED LED I Ri ght Indicator Left Indicator Position Light Headlight Parking Indicator Warning Indicator Left Indicator control SET button Right Indicator control Parking lamp control MODE button Headlight control Position Light control High Low speed control Horn Function amp Adjustment Buttons 12 2 Functions 2 1 Function Descriptions FUNCTION SPECIFICATION i i B modes Hour Minute display and setting N Odometer ODO 99999 max TRIP 999 9 max Trip Meter Sum of distance and time 7 Segment display 2 1 2 digits 1 decimal Speedometer km h and mph symbol High Low Speed amp Indicated as icon 822 and Battery remaining capacity and charging indicator Power Indicator 6 squares Battery icon Blue LED Including Power Saving
11. Mode 5 5 High Low Speed amp Turn Indicators ITEM DESCRIPTIONS Press aim to switch High Low speed Operation Features Control signals TRN with memory storage Take exterior turn switch as determinant signal Control signals TRN High Speed Symbols of Status Low Speed Turn Status Flashing 21 5 6 Power Indication TEM IDESCRIPTIONS Remaining Scale Bar Capacity 4c Battery Remaining Capacity NND 1 15 flashing Warning LED is flashing Flicker 2 seconds Frequency The scale status only decrease won t increase When the remaining capacity was less than 30 warning sound Bi Bi two short sounds act at 1 second intervals Characters While 1 Key OFF 2 Charging Mode 3 Sleep Mode the warning sound will be released Operation 27 DESCRIPTIONS Remaining __ 40 2 55 3 70 e EXHIBE ox ox 4 Charge Indication 80 5 90 6 100 7 CMe CML s HEEL CR COMMUN 2 gt t ot Scale status only decrease won t increase Take the PIN3 CH3 of charger as the determinant signal when CH3 is grounded L LCD will enter Charging Mode not limited by KEY ON or KEY OFF Any pressing
12. Pot Drive inhibited Error Motor Volts Drive inhibited Error Other Internal Drive inhibited Errors loom for shorts and check the motor Contact your service agent Check that the park brake release lever is in the engaged position The park brake coil or wiring is faulty Check the park brake and wiring for open or short circuits Contact your service agent Throttle is not in neutral position when tuning switch key on Return throttle to neutral turn power off and back on again Throttle may need to be re calibrated Check throttle wiring The throttle or its wiring is faulty Check for open or short circuits Throttle may not be correctly set up Contact your service agent The motor or its wiring is faulty Check for open or short circuits Contact your service agent Contact your service agent If you experience any technical problems it is recommended that you check with your local dealer before attempting to troubleshoot on your own The following symptoms could indicate a serious problem with your power scooter Contact your local dealer if any of the following arises l A A oe Motor noise Frayed harnesses Cracked or broken connectors Uneven wear on any of tires Jerky motion Pulling to one side Bent or broken wheel assemblies Does not power up Powers up but does not move 3l 7 System Configuration Wig Wag CTE NCW K001 7 Circuit Diagram He
13. ULT n gt M Lowest Operation Voltage 16V max Dynamic 200 mA max Consuming Current backlight and all of LED illuminated Vg 24 0V Static 5 mA max Key Off status 5 Operation of Control Panel 5 Temperature Meter ITEM DESCRIPTIONS Operation Feature Temperature sensor NTC detects and transfers the signal to a temperature value Press moos to switch to TEMP Mode Can A UN HL x Working Mode L 4 _5 rrr speen Display Range 20 C 50 C 4 F 122 F 15 ITEM DESCRIPTIONS Press moos for more than 2 seconds to enter Setting Mode 8 Setting Mode and the backlight illuminates in the meantime Unit Switch When C F flashing press BET to switch F Under Setting Mode when 1 idle for more than 20 seconds Exit 2 press MOO for more than 2 seconds Setting Mode the system will save the last setting value automatically and back to Working Mode 5 2 Clock Initial F F Hour Min mode 12 00 Setting Value Press moog to switch to CLOCK Mode ae PM a Ut Ad D Working Mode E E EN CO Display Range AMI2 00 PMII 59 During 1 to 9 o clock 0 of tens on Hour digits won t show on LCD 16 DESCRIPTIONS Press moos for longer than 2 seconds to enter Setting Mode the backlight ill
14. USERS MANUAL v d HEARTWAY S9 HEARTWAY MEDICAL PRODUCTS CO LTD Part no 70030170 9 CONTENTS SpectLie at US Daterv Monuc Environment ribi ted ode bdo diver dd Riedel p use dedi edes Warr TAN Assembly SUC tl Sur dead Dots act ao Ux ae dn ene dpt dua d dee aces Adjustment For Seating Control Panek I Ure CLOS Sel duis 592 BOONS INd1CatOr LONE Ke C ONO TILONG acm Sepe oo det Dum Ead PUR EP E 10 Characteristics 12 Maintenance 13 System Configuration amp BOM Last ti l Temperature AUS EAE CMM I Dcos SIMONE Ol iss 12225 9720555920555 bes boo ets CC a PEE dau dard saa Su os util 11 5 High Low Speed amp Turn
15. Your scooter is fitted with a Rhino controller which continuously monitors the operating conditions of your scooter If it detects a problem it will indicate with error message by flashing light on the power ON OFF light You must count the number of the flash and see the list to check what kind of error has happened according to the number of Fault Impact on Notes Scooter Battery needs Will drive Battery charge 15 running low Recharge the batteries as recharging soon as possible Battery voltage Drive inhibited Battery charge is empty Recharge the batteries If the too low scooter is left off for a few minutes battery charge may recover sufficiently to allow driving for a short period of time Battery voltage Drive inhibited Battery charge is too high If a charger is plugged in too high unplug it or turn the Charge Run switch to Run Scooters powered by RHINO will charge the batteries when traveling down slopes or decelerating Excessive charging in this manner may cause this fault Turn the scooter power off and then back on again Current limit Drive inhibited The scooter has drawn too much current for too long time out possibly because the motor has been over worked 30 jammed or stalled Turn the scooter power off leave for a few minutes and then turn the power back on again The controller has detected a shorted motor Check the Note Brake fault Drive inhibited Out of Neutral Drive inhibited at Power Up Speed
16. brushes could void the power scooter warranty To inspect or replace the motor brushes Unscrew the motor brush caps Remove the brushes Inspect the brushes for wear Replace the brushes if necessary orn Motor Brush New Motor Brush Motor Brush caps Inspect the state of the battery terminals every six months Make sure that they are not corroded and the connections are tight Periodically apply a thin film of petroleum jelly on the surface of terminals to guard against corrosion 29 CHECKS Number Flashes 1 Make sure to keep the controller clean while protecting 1t from rain or water Never hose off your power scooter or place it in direct contact with water Keep wheels free from lint hair sand and carpet fibers Visually inspect the tire tread If less than 1mm 1 32 please have your tyres replaced by your local dealer upholstery can be washed with warm water and mild soap Occasionally check the seat and back for sagging cuts and tears Replace 1f necessary Do not store your scooter in damp or humid conditions as this will lead to mildew and rapid deterioration of the upholstery parts moving mechanism will benefit from simple lubrication and inspection Lubricate using petroleum jelly or light oil Do not use too much oil otherwise small drips could stain and damage carpets and furnishings etc Always perform a general inspection of the tightness of all nuts and bolts RHINO controller
17. lable direction Unexpected brake release The FDA has written to the manufacturers of power scooters asking them to test new products to be sure they provide a reasonable degree of immunity against EMI The FDA requires that a powered wheelchair should have an immunity level at least 20 V m which provides a reasonable degree of protection against more common sources of EMI The higher the immunity level the greater the protection Your powered scooter has an immunity level of 20 V m which should protect against common sources of EMI ENVIRONMENTAL CONDITIONS Environmental conditions may affect the safety and performance of your power scooter Water and extreme temperatures are the main elements that can cause damage and affect performance A Rain Sleet and Snow If exposed to water your power scooter is susceptible to damage to electronic or mechanical components Water can cause electronic malfunction or promote premature corrosion of electrical components and frame B Temperature Some of the parts of the power scooter are susceptible to change in temperature The controller can only operate in temperature that ranges between 18 8 122 50 At extreme low temperatures the batteries may freeze and your power scooter may not be able to operate In extreme high temperatures it may operate at slower speeds due to a safety feature of the controller that prevents damage to the motors and other electrical compo
18. me We Re Buzzer 5 F orward Reverse 7 n 1 Reduce Speed 5 Inhibit 8 FRE Throttle 4 Throttle Wiper 3 1 1 li AI ks CER Key Switch 1 Fe A T Throttle 2 Ji HOR 60606060 Per AA Forward Reverse 7 zd 22 1 CP SHIELD 2 HEAD LIGHT 3 LIGHT COVER 4 LIGHT SEAT 5 COVER 6 RUBBER DUST COVER 7 FR COVER DRINK BRACKET 9 RUBBER DUST COVER FRONT BUMPER 11 MAIN FRONT SHROUD 12 REAR COVER 13 LAMP CAP CARPET 15 MAIN REAR SHROUD FRONT TILLER COVER 17 REAR TILLER COVER REAR VIEW MIRROR CONTROL PANEL BATTERY 23 BADY FRAME 22 ALIALUMINUM RIM 23 TYRE INNER RIM 25 FIXING BOLT WITH HUB SUSPENTION 27 BRAKE 28 FRONT AXLE CAPTAIN SEAT ASM 80 SEAT SLIDING RAIL 3 SEAT BASE 32 SEAT SLIDING POST 83 SAFETY BELT LAMP COVER 85 REAR LIGHT REAT BUMPER BRACKET 87 FF COVER BRACKET FRONT BUMPER BRACKET PLUG SPACER FOR POETNTIAL METER 41 TILLER FRAME 42 TILLER RAM MECHANISM BRAKE LEVER 44 LIGHT SEAT 45 SUPPORT BRACKET RELEASE LEVER 47 SUSPENTION BRACKET REAR LAMP 49 TRANSAXLE 50 FRONT FLOOR 51 DOUBLE A ARM
19. nents WARRANTY Quality Warranty Declaration Products are to be fit for purpose and of excellent quality and performance For valid warranty claims Heartway will at their discretion replace repair refund items mutually agreed to be defective Heartway s warranty as following 1 Frame two year limited warranty 2 Electronic Components and Charger one year limited warranty 3 Controllers one and half year limited warranty 4 Batteries not warranted 5 Consumables wheel tires arm pads and seat cushions not warranted Any damage or defect of any nature occurring from the misuse of the product 15 not to be covered The warranty 15 to start from the date of arrival of our products ASSEMBLY INSTRUCTION Itis very easy to assemble your S9 scooter Please follow the procedure below 1 Tiller Positioning Press down the lever fold the tiller up to vertical position and let it lock into your preferred position See Fig 4 amp 5 Fig 4 Fig 5 2 Installing the Seat 3 Installing the Batteries Remove three screws as shown on Fig 7 and take off the cover Connect both battery cables probably pole Red is positive black is negative Fig 7 Fig 8 ADJUSTMENTS FOR SEATING COMFORT A Armrest Position Ad ustment Turn the round plate and adjust to your position Anticlockwise will move the armrest upward and clockwise will be downward 10 B Seat Rotation and Position
20. on again to switch off the indicator Press once the right left park indicators 4 start to flash warning sound act then press button again to turn off above indicators While 1 KEY OFF 2 Charging Mode 3 Sleep Mode the function will be disabled Warning Sound Frequency One short Bi sound per second Determinant Condition Left Right indicators have priority to Parking lamp Ex If Parking lamp turned on already now you start Right indicator function the flashing indicator lamps will change from both side left amp right to right side and the Parking lamp function will be closed 1 Load circuit for left direction light 24V SOW max 2 Load circuit for right direction light 24V SOW max 3 With short circuit and overload protection 26 5 11 Malfunction Messages ITEM DESCRIPTIONS Take the connector pin KEY of controller as determinant signal then converts Operation Feature it into digital code When the controller send out an error message warning indicator NI start flashing with controller signal at same time the Error message code will show on LCD screen ERROR gt lt Usage Condition N Flicker Frequency second Controller message Flicker Battery needs charge soon Low voltage needs charge now 21 5 12 Power On Self Test LCD Backlight
21. uminates in the meantime 1 When Hour digit is flashing press to increase the number and then press mops into Min setting mode 2 When Min digit is flashing press to increase the number then press Moos back to Hour setting mode Setting Mode Time Switch If press for longer than 2 seconds the number will increase continually till the button released The setting value runs cyclically only 2 sec from 0 to 9 Under Setting Mode when 1 idle for longer than 20 seconds Exit Setting Mode 2 press moos for longer than 2 seconds the system will save the last setting value automatically and back to Working Mode 5 3 Odometer DESCRIPTIONS Operation Features OptoCoupler sensor detects the signal and then converts into a distance value When speedometer was set as km h the odometer displays as kilometer Units Switch mph the odometer displays as mile h means the odometer is displaying as travel hours 17 M DESCRIPTIONS Press switching to ODO mode A ODO Mode H 4 H Display Range 00000 99999 When the total distance ran to 99999km 62149mile 99999 1 609mile the digits will be reset to zero 00000 De TRIP Mode Display Range 0 0 999 9 When the distance goes to 999 9 the counter will stop please press BET for 3 seconds to reset to zero 0 0 18
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