DAG 2000(24/32FXS) User Manual V1.0
Contents
1. Port FXS port ID Payload Type Codec mode eg G 723 1 G 729 PCMA U Packet Period Time of packaging Local Port Local port of transmitting RTP packages Peer IP End of equipment IP address Peer Port Peer port of receiving RTP packages Send Packet Total of sending RTP packages Recv Packet Total of receiving RTP packages Loss Packet Total of losing RTP packages Jitter Length of delay jitter Duration Time s Both ends of the call time Dinstar Technologies Co Ltd DAG 2000 24 32FXS User Manual 3 5 3 Call History This option records call history information of every port Call History 10 11 12 13 14 15 16 17 13 19 21 24 31 Figure 3 5 4 Call History Call history statistics show number 0 31 port inbound and outbound call statistics 15 Dinstar Technologies Co Ltd DAG 2000 24 32FXS User Manual 3 6 Network Configuration 3 6 1 Local Network Local Network Network Configuration Link speed amp duplex Auto Detet w D Obtain IP address automatically Use the following IP address IP Address 172 30 66 20 Subnet Mask 255 255 0 0 Default Gateway 172 30 0 1 D PPPoE Account Password Service Name DNS Server Obtain DNS server address automatically 9 Use the following DNS server addresses Primary DNS Server 172 16 1 1 Secon2. Note After configuration please restart equipment to take effect Users can manage and configure gateway on remote NM server through SNMP configuration But in order to security recommend this option to open when needed Dinstar Technologies Co Ltd 29 DAG 2000 24 32FXS User Manual 3 9 3 Config Backup Data Backup Click Backup for download configuration file to your computer Figure 3 9 3 Config Backup Click Backup users can backup configuration information to local PC 3 9 4 Config Restore Data Restore Send data file from your computer to the device 1 Format of configuration file name should be cfg 2 Max length of configuration file should be less than 10K Figure 3 9 4 Config Restore Making backup information import to device can save configuration time After restoring device automatically restarted 30 Dinstar Technologies Co Ltd DAG 2000 24 32FXS User Manual 3 9 5 Ping Test Ping Test Ping Destination Number of Ping 1 100 Ping Packet Size 56 1024 bytes Figure 3 9 5 Ping Filling destination IP address numbers and length of ICMP package in this interface can test connection with destination address Trace information is displayed in the space below Dinstar Technologies Co Ltd 31 DAG 2000 24 32FXS User Manual 3 9 6 Tracert Test Tracert Destination Max Hops of Tracert 1 255 Figure 3 9
3. 2 A quick busy tone followed by a restored call This means the transferee has received a 4xx response for the INVITE and we will try to recover the call The busy tone is just to indicate to the transferor that the transfer has failed 3 Continuous busy tone The phone has timed out 2 4 2 Attended Transfer Assume that Caller A and B are in conversation Caller A wants to Attend Transfer B to C 1 Caller A presses FLASH on the analog phone for dial tone 2 Caller A then dials Caller C s number followed by or wait for 3 seconds 3 If Callee C answered the call and allowed transfer then Caller A pressed FLASH again and hang up Callee B and C are in conversation Transfer is completed 4 If Caller C does not answer the call or not allowed to transfer then caller A can press flash to resume call with Caller B Dinstar Technologies Co Ltd DAG 2000 24 32FXS User Manual 2 5 Call Features DAG 2000 24 32FXS supports all the traditional and advanced telephony features Table 2 5 1 DAG serial Call Feature Definition 47 Direct IP Calling Dial 47 IP address No dial tone is played in the middle 50 Disable Call Waiting for all subsequent calls 51 Enable Call Waiting for all subsequent calls 72 Unconditional Call Forward Dial 72 and then the forwarding number followed by Wait for dial tone and hang up dial tone indica
4. Dial an outside number e g 626 666 8080 first enter the prefix number usually 1 or international code followed by the phone number Press or wait for 3 seconds Check with your VoIP service provider for further details on prefix numbers 2 1 2 Direct IP Calls Direct IP calling allows two parties that is a FXS Port with an analog phone and another VoIP Device to talk to each other in an ad hoc fashion without a SIP proxy Elements necessary to completing a Direct IP Call 1 Both DAG serial 24 32FXS and other VoIP Device have public IP addresses 2 Both DAG serial 24 32FXS and other VoIP Device are on the same LAN using private IP addresses 3 Both DAG serial 24 32FXS and other VoIP Device can be connected through a router using public or private IP addresses with necessary port forwarding or DMZ Processing 1 Pick up the analog phone then dial 47 2 Enter the target IP address Note No dial tone will be played between step 1 and 2 Examples If the target IP address is 192 168 0 160 the dialing convention is 47 then 192 168 0 160 Followed by pressing the key or wait 3 seconds Destination port is 5060 NOTE Customers cannot make direct IP calls between FXSO to FXS1 since they are using same IP It only supports the default destination port 5060 Disable direct IP IP calling must be set to No in System configuration of web configuration page Call features enable
5. be selected 3 Range One or more expressions enclosed between round brackets and but only one can be selected 4 Separator l Separated expressions or DIMF symbols 5 Subrange Two digits separated by hyphen which matches any digit between and including the two The subrange construct can only be used inside a range construct i e between and Wildcard x matches any digit 0 to 9 7 Modifiers Match 0 or more times 8 Modifiers Match 1 or more times 9 Modifiers 2 Match 0 or 1 times Example Assume we have the following digit maps 1 xxxxxxx x11 And a current dial string of 41 Given the input 1 the current dial string becomes 411 We have a partial match with xxxxxxx but a complete match with x11 and hence we send 411 to the Call Agent For exarple the right num is Sil and the wrong num is 1111 2 2 8 xxxxxx 100000 Means that first is 2 3 4 5 6 7 or 8 followed by digits or first is 12 followed by 9 digits For example the right num is 2111111 and the wrong num is 1111111 3 13 15 18 0000000 Means that first is 13 15 or 18 followed by 8 digits For exarple the right num is 13111111111 and the wrong num is 12111111111 Figure 3 8 1 Digit Map Under the configuration page users can set up dialing rules that users want to dial according to dial table grammar rules Default dial rules mean that end of the dia
6. must be set to Yes in web configuration page Dinstar Technologies Co Ltd DAG 2000 24 32FXS User Manual 2 2 Call Hold Place a call on hold by pressing the flash button on the analog phone if the phone has that button Press the flash button again to release the previously held Caller and resume conversation If no flash button is available use hook flash toggle on off hook quickly You may drop a call using hook flash 2 3 Call Waiting Call waiting tone 3 short beeps indicates an incoming call if the call waiting feature is enabled Toggle between incoming call and current call by pressing the flash button First call is placed on hold Press the flash button to toggle between two active calls 2 4 Call Transfer 2 4 1 Blind Transfer Assume that call Caller A and B are in conversation A wants to Blind Transfer B to C 1 Caller A presses FLASH on the analog phone to hear the dial tone 2 Caller dials 87 then dials caller C s number and then or wait for 4 seconds 3 Caller A will hear the confirm tone Then A can hang up NOTE Call features enable must be set to Yes in web configuration page Caller A can place a call on hold and wait for one of three situations 1 A quick confirmation tone similar to call waiting tone followed by a dial tone This indicates the transfer is successful At this point Caller A can either hand up or make another call
7. received and sent by network port Version Information Includes product mode software version hardware version and built time etc Dinstar Technologies Co Ltd 12 3 4 Ports Information DAG 2000 24 32FXS User Manual Porte Information a FXS Yee 201 FXS lt 5 FXS 202 FXS FXS FXS FXS FXS FXS Oo ea ns Dian amp juj N FXS FXS FXS FXS FXS FXS FXS FXS FXS FXS FXS FXS FXS FXS FXS FXS FXS FXS FXS FXS FXS FXS amp amp E E E E E E E E E E E E E E E E E E E E E E E E E E E i Figure 3 4 1 Ports Information Ports Information display some port information include Port No Type Registered Number Intuitive status display makes ports management more convenient Dinstar Technologies Co Ltd 13 3 5 Statistics DAG 2000 24 32FXS User Manual Statistics TCP UDP RTP Call History Figure 3 5 1 Statistics Statistics Information includes TCP UDP RTP and Call History statistics 3 5 1TCP UDP TCP UDP 2471 1966 3191 142 Figure 3 5 2 TCP UDP TCP UDP statistics is used to statistic the number of sending and receiving TCP UDP packages 3 5 2 RTP Rees Figure 3 5 3 RTP Table 3 5 1 Description of RTP
8. to be used again SNMP Parameter SNMP Enable SNMP Version Community Configuration Community Notice defaut value of source ls default If other value please Input IP eq 192 168 1 1 Group Configuration Group View Configuration ViewName ViewType ViewSubtree Br mes MH E A pb Notice ViewSubtree style xx x x x 1f just one style x Access Configuration v1 v2c Group CEC kl CEC E Notice Read Wie Notify value refrance to ViewName f Read Write Notify want to have value please firetly slejact Group Trap Configuration TrapFlag TrapiP TrapPort TrapCommunity tet TETE Notce 1 The only one ls effective between v1 and v2c 2 A er complete configure please restart the device to take effect Figure 3 9 2 1 SNMP Parameter V1 V2c 27 Dinstar Technologies Co Ltd DAG 2000 24 32FXS User Manual Table 3 9 2 1 Description SNMP Parameter V1 V2C Community Configuration Community The name of network management server managed equipment Source Network management server address Group Configuration Group Name of community group different versions can use a same group name Community Community join the group View Configuration View name The name of description mib tree View type There are Included and excluded options View subtree Displayed OID of access parameters View mask The same with equipment subnet mask Generally don t configure Access Configuratio
9. 6 Tracert test After inputting destination address and maximum number of hops click start Then trace information is displayed in the space below User can see the whole route through the line and the number of hops Dinstar Technologies Co Ltd 32 DAG 2000 24 32FXS User Manual 3 9 7 Username amp Password Username amp Password Web Config Old web username admin sd Old web password Ho New web username E New web password Confirm web password A A Telnet Config Old telnet username admin Old telnet password fT New telnet usemame New telnet password Confirm telnet password SS Figure 3 9 7 Username amp Password To guarantee security users should modify web telnet login username and password after login the web by default username and password 3 9 8 Factory Reset Factory Reset Click this button to reset factory default settings Figure 3 9 8 Factory Reset Click Apply button to restore factory 33 Dinstar Technologies Co Ltd DAG 2000 24 32FXS User Manual 3 9 9 Firmware Upload Firmware Upload Send ldf file from your computer to the device Software Web NOTES After uploading please restart the device to take effect Figure 3 9 9 Firmware Upload Upload Idf file to the device software and web upgrades After uploading successfully please restart device to take effect 3 9 10 Restart Click this button to restart th
10. DAG 2000 24 32FXS By Web Browser The device has an embedded Web server that will respond to HTTP GET POST requests It also has embedded HTML pages that allow users to configure the device through a web browser such as Microsoft IE 3 2 1 Login The device GUI configuration can be accessed via WAN port Offhook input 158 and get an IP address The default gateway IP address 192 168 11 1 Directly connect a computer to WAN port with cable Open a command window on the computer Type in ipconfig release the IP address becomes 0 Type in ipconfig renew the computer gets an IP address in 192 168 11 x segment by default Nn BW YN Ff Open a web browser input the gateway IP address 172 30 66 20 Customers will see the login page of the device as figure3 2 1 7 Entry the default username and password admin and click OK then customers can enter the configuration page as figure3 2 2 o Security The server 172 30 66 20 at GoAhead requires a username and password B 4 Remember my credentials Figure 3 2 1 Login tas English y 5 DINSTAR Web Management System Run Information System Information Ports Information MAC Address 00 1F D6 00 AA BE Statistics Network Mode bridge Network Configuration Network 172 30 66 20 System Configuration DNS Server 172 146 1 1 Digit Map Tools System Up Duration O hour 37 minute 4 second Network Traffic St
11. DINSTAR TEBA DAG 2000 24 32FXS User Manual V1 0 Dinstar Technologies Co Ltd Address Floor 6 Guoxing Building Changxing Road Nanshan District Shenzhen China 518057 Telephone 86 755 26456664 Fax 86 755 26456659 Email sales dinstar com support dinstar com Website www dinstar com DAG 2000 24 32FXS User Manual Revision Records File Name DAG 2000 24 32FXS User Manual Document Version 1 0 Firmware Version 2 01 01 Date 24 10 2011 Revised by Technical Support Department DAG 2000 24 32FXS User Manual Table of Contents 1 EQUIPMENT INTRODUCTION 0 0 ccccccccccccescescesecscesecssesecsscsecsssaceaecasssecsecsecsasessascssesecsessesaseesnaces 2 TV Tne OGG th ODD O OR 2 12 Equipment Structures inercia IA A ER AA A i 3 LDA REA VIEW A AAA 3 1222 FROME NV A A E oa aaa a hea esha cated 4 1 3 Connection to DAG 2000 24 32FXS cccecccccesscessseeeseecseceeeeeeceeaeeceaeecseeceeneeenseeeeeeenseeenes 5 1 4 Functions and Features ii a doe Bikes ie Rin hl dee He ee el eS 6 1 4 1 Protocol standard supported sssrini ereronde iie 6 1 4 2 System function ssa heed ctoands woos eek ade poto cod deed baveentoaapl gud caleeatesuee deebcedcguusouto ces 6 1 4 3 General hardware specification 0 0 eee arisini n A ss 6 2 BASIC OPERATIONS cccecccscessessesecssesecssesecsscsecusescecsaecsecsecsacsecnacscecsaecsecsecsassecnsseeeaecatesscseesecasesenaees i ZA Phone Calls ASA ea
12. DNS Users can set DHCP or static DNS server IP Server address Note After configuration please restart equipment to take effect VLAN parameters must be configured in WAN port 3 6 3 ARP 9 Static Dynamic Total 0 Entry 16 Entry Page 17 ad 53m Figure 3 6 4 ARP Customers can configure IP address and MAC address by static or dynamic Dinstar Technologies Co Ltd DAG 2000 24 32FXS User Manual 3 7 System Configuration 3 7 1 Service Parameter Service Parameter j ill 4 al fa a Sess ss incoming display Notice If name la selected please ensure thers SOF parameter when hold 4 Moa CGC S S S E S C Note It must restart the device to take effect sxe Figure 3 7 1 Service Parameter Dinstar Technologies Co Ltd 19 DAG 2000 24 32FXS User Manual Table 3 7 1 Description of Service Parameter RTP Start Port Local RTP port default is 8000 Silence Suppression Enable Not enable by default Call Progress Tone Supported many countries signal SLIC Setting Supported many countries SLIC standard Hook Flash Close Enable hook flash by default Max Time Max time of hook flash detect Voice Codec Supported G 723 1 G729AB and PCMA U Customers can set codec mode according to priority DTMF Parameter Supported 3 DTMF methods INBAND RFC2833 SipInfo NAT Traversal NAT function can convert equipment
13. LAN DNS Server 2 Obtain DNS server address automatically Use the following DNS server addresses Primary DNS Server Secondary ONS Server Management VLAN Management 302 10 VLAN ID 0 4095 Management 802 1p Priortty 0 7 Obtain IP address automatically Use the following IP address IP Address Subnet Mask Default Gateway Note 1 lt must restart the device to take effect 2JULAN parameter have to take effect in wan port Figure 3 6 2 VLAN Parameter 17 Dinstar Technologies Co Ltd DAG 2000 24 32FXS User Manual Table 3 6 2 VLAN Parameter Description Data VLAN Data 802 1Q VLAN ID Under standard VLAN protocol set VLAN ID 0 is used to management VLAN and can t be used to service configure Data 802 1p Priority 0 7 Under 802 1q protocol users can set VLAN priority Voice VLAN Voice 802 1Q VLAN ID Under standard VLAN protocol set VLAN ID Voice 802 1p Priority 0 7 Under 802 1q protocol users can set VLAN priority IP address Users can set DHCP or static IP address Voice VLAN DNS Server Users can set DHCP or static DNS server IP address Management Management 802 1Q VLAN ID Under standard VLAN protocol set VLAN VLAN ID 0 is used to management VLAN and can t be used to service configure Management 802 1p Priority Under 802 1q protocol users can set VLAN 0 7 priority IP address Users can set DHCP or static IP address Management VLAN
14. at received 441998 bytes sent 245475 bytes 255 255 0 0 0 0 0 0 Version information DAG2000 32S 2 01 01 PCB 70 0 LOGIC 0 Built on Oct 31 2011 14 04 21 Refresh Figure 3 2 2 Configuration Page According to their own situation users can select Chinese or English interface in the upper right corner of the page Go through navigation tree user can check modify and set the device configuration on the right of configuration interface 11 Dinstar Technologies Co Ltd DAG 2000 24 32FXS User Manual 3 3 System Information Run Information MAC Address Network Mode Network DNS Server System Up Duration Network Traffic Stat Version information 00 1F D6 00 AA BB bridge 172 30 66 20 255 255 0 0 Static 172 16 1 1 0 0 0 0 0 hour 56 minute 1 second received 673883 bytes sent 550554 bytes DAG2000 32S 2 01 01 PCB 70 0 LOGIC 0 Built on Oct 31 2011 14 04 21 Figure 3 3 1 System Information Table 3 3 1 Description of System Information MAC address WAN port hardware address Network Mode Displaying the current network mode route mode or bridge mode Displaying WAN port IP address subnet mask default gateway and the Network i way of obtain IP address DNS Server Displaying IP address and default gateway of primary DNS server System Up Duration Time elapsed from device power on to now Network Traffic Statics Total bytes of message
15. dary DNS Server 0 0 0 0 Note It must restart the device to take effect Save Figure 3 6 1 Local Network Table 3 6 1 Local Network Description Link speed amp duplex Users can select link speed and duplex in dropdown list or make the system auto detect Obtain IP address automatically Checked the option the system can automatically obtain IP address by DHCP Use the following IP address Checked the option users can set equipment IP address subnet mask and default gateway PPPoE Accessed Internet by this way users need to fill in account password and service name Obtain DNS server address Automatically obtain DNS server IP address by DHCP automatically Use the following DNS server Manual input primary secondary DNS server IP address addresses Note Please restart the device to take effect 16 Dinstar Technologies Co Ltd DAG 2000 24 32FXS User Manual 3 6 2 VLAN Parameter If want to solve the problem of Ethernet broadcast and security issues users can divide into VLAN in network Under this configuration the user can configure three VLAN parameters the data VLAN voice VLAN and management VLAN VLAN Parameter Data VLAN Data 802 10 VLAN ID 0 4095 Data 802 1p Priority 0 7 Volce VLAN Voice 802 10 VLAN ID 0 4095 Vola 802 1p Priority 0 7 Obtain IP address automatically Use the following IP address IP Address Subnet Mask Default Gateway Voloz V
16. e device Restart Figure 3 9 10 Restart Click Restart to restart the device 34 Dinstar Technologies Co Ltd 4 Term SIP Session Initiation Protocol RTP Real Time Protocol DTMF Dual Tone Multi Frequency PSTN Public Switched Telephone Network STUN Simple Traversal of UDP over NAT SNMP Simple Network Management Protocol DHCP Dynamic Host Configuration Protocol VLAN Virtual Local Area Network NAT Network Address Translation SDP Session Description Protocol FXS Foreign Exchange Station FXO Foreign Exchange Office Dinstar Technologies Co Ltd DAG 2000 24 32FXS User Manual 35
17. erval Interval of sending heartbeat it is used to communication between equipment and SIP server and guarantee the register status of equipment Usually use the default value 100rel enable SIP compatibility configuration enabled provisional response reliably retransmission by default When the peer sent 100rel response PRACK to peer Refer to use target contact SIP compatibility configuration fill contact header value in Refer to of SIP message Response code switch Change SIP error code according to PBX Note After configuration please restart equipment to take effect Dinstar Technologies Co Ltd 22 3 7 3 Port Parameter DAG 2000 24 32FXS User Manual Port Parameter Offhook Auto Dial Call Forwarding Busy Call Forwarding No Reply Disable Call Waiting Disable Call Waiting Tone Enable DND Enable Caller ID All ports register used same user ID No Yes Current Port Port 0 y SIP User ID 201 Authenticate ID 201 Authenticate Password eee Tx Gain 0dB Rx Gain 0dB Call Forwarding Unconditional 9 No Yes O No Yes No Yes No Yes Figure 3 7 3 Port Parameter Table 3 7 3 Description Port Parameter All ports register used same user ID If select Yes all ports registered to SIP server by a same account if select No a port corresponds to a SIP account to register C
18. l and turn the timer 25 Dinstar Technologies Co Ltd DAG 2000 24 32FXS User Manual 3 9 Tools 3 9 1 Management Parameter Management Parameter Syslog Parameter Syslog Enable D Yes O No NTP Parameter NTP Enable Yes No Primary NTP Server Address us pool ntp org Primary NTP Server Port 123 Secondary NTP Server Address 18 145 0 30 Secondary NTP Server Port 123 Check Interval 3600 Js Time Zone GMT 6 00 US Central Time Chicago y Web Parameter Web Port 80 TelnetPort Parameter Telnet Port 23 Save Figure 3 9 1 Management Parameter Table 3 9 1 Description Management Parameter Syslog Enable Whether to enable system registry log NTP Parameter Enabled NTP by default users can set addresses and ports of primary secondary NTP server default check internal is 3600s users can select time zone according to the actual situation Web Parameter Default web port is 80 Telnet Parameter Default telnet port is 23 Dinstar Technologies Co Ltd 26 DAG 2000 24 32FXS User Manual 3 9 2 SNMP Parameter Simple Network Management Protocol SNMP is application layer protocol and used to manage communication line This equipment supported three versions V1 V2C and V3 In addition to V3 version the other two versions do not support encryption However the service is usually located on the edge of the network devices security risk it is best to disable
19. n V1 Group Joined community groups V2c Read Read parameters of mib view Write Write parameters of mib view Notify Equipment send notify parameters to NM server Trap Configuration Trap Flag Version of SNMP Trap IP Device to inform the NM server s IP address The IP can be configured the same with source IP in community also be different Trap Port Default service port is 162 Trap Community The same with community in community configuration SNMP Parameter SNMP Enable Yes No SNMP Version va lxs User Configuration User AuthType AuthPassword PrivacyType PrivacyPsssword ist notConfigUser MDS x CLLLLLI DES y secccees Notice The length of AuthPsssword snd PrivecyPsssword sre more than 8 Group Configuration Group Community 100 El View Configuration ViewName ViewType ViewSubtree ViewMask 1st all included y K and EM z i 3rd Notice ViewSubtree style x x x xx if just one_style x Access Configuration v3 sec level ith y y Notice Resd Write Notify value refrence to ViewMame If Read VWrite Notify want to have value please firstly slelect Group Trap Configuration TrapFlag 1st v2c TrapiP TrapPort TrapCommunity 472 16 247 85 162 publ ic Dinstar Technologies Co Ltd Notice 1 The only one is effective between v1 and v2c 2 After complete configure plesse restart the device to take effect Fig
20. net cable into the WAN port of device and connecting the other end of the Ethernet cable to an uplink port a router PC or a modem etc 3 Inserting the power adapter into the device and connecting it to a wall outlet Dinstar Technologies Co Ltd 1 4 Functions and Features 1 4 1 Protocol standard supported Standard SIP and MGPC option protocol Simple Traversal of UDP over NATs STUN IP Transport RTP RTCP Hypertext Transfer Protocol HTTP Domain Name System DNS SNMP ITU T G 723 1 G729AB and PCMA U 1 4 2 System function PLC VAD and CNG DTMF mode RFC 2833 SIP INFO and INBAND T 38 Pass Through FAX over IP Silence Suppression HTTP Telnet configuration Firmware upgrade by Http Caller ID Call waiting Call transfer and DND Three way conference 1 4 3 General hardware specification Power supply Input 110 240 VAC 50 60HZ 0 5A Temperature 0 40 C operational 20 70 C storage Humidity 10 90 no condensation Max power consumption 56W Dimension mm 440 250 44 Net weight 3 5kg Dinstar Technologies Co Ltd DAG 2000 24 32FXS User Manual DAG 2000 24 32FXS User Manual 2 Basic Operations 2 1 Phone Call 2 1 1 Phone or Extension Numbers 1 Dial the number directly and wait for 3 seconds Default No dial timeout 2 Dial the number directly and press Examples 1 Dial an extension directly on the same proxy e g 8080 and then press the or wait for 3 seconds 2
21. or receiving Fax toggle the Fax Tone Detection Mode setting Dinstar Technologies Co Ltd DAG 2000 24 32FXS User Manual 3 Configuration Guide 3 1 IP Address of the device configuration Modify the device IP in two ways 1 Voice over the telephone to configure 2 Through the serial port to configure 3 1 1 Configuration with telephone 1 Dynamic IP address by DHCP Offhook Input 150 2 Onhook If the equipment hint success after 10 seconds and restart the equipment 2 Static IP address Offhook Input 150 1 Onhook Then 1 Configure IP address Offhook input 152 172 16 0 100 onhook 2 Configure netmask Offhook input 153 255 255 0 0 onhook 3 Configure gateway IP address next hop Offhook input 156 172 16 0 1 onhook 4 if success after 10 seconds restart the equipment 3 Query the IP address of device Offhook input 158 4 If the device uses PPPoE method to get IP address it need to configure by web browser NOTE the telephone will play voice hint Setting successfully if the setting step is correct 3 1 2 Configuration with serial port 1 Device console port connected to the PC via the serial line 2 Open super terminal and set baud rate to 115200bps Then login the device via command line 3 Customers can modify the device IP on the command line Dinstar Technologies Co Ltd DAG 2000 24 32FXS User Manual 3 2 Entrance
22. private IP into public IP and help users alleviate the shortage of IP addresses through modify TCP UDP package header IP information The function is closed by default NAT has two ways STUN and static NAT When using STUN mode the NAT equipment doesn t need to change Incoming display Users can choose to display the number or user name If customer select the user name please make sure there are no letters SDP Parameter when hold Selected the way of playing voice stream When hold playing voice stream from the end please select sendonly If selected inactive voice stream will be played from local Polarity reversal enable This function is used to billing Enabled by default Call features enable If customers configure telephone function by dialing then this service will be enabled Enabled by default Private service enable If customers configure call function by dialing then this service will be enabled Enabled by default Disable direct IP IP calling After enable this function users can t call by directly dialing IP Enabled by default User ID is phone number This is the docking parameters for SIP If selected Yes then user ID is just configured to phone number Only accept server call in Rejected incoming call from outside the SIP server Disenabled by default Allow make call without register Enabled outcoming witho
23. r r x Fax Parameter Fax Mode T 38 Fax Tone Detection Mode Automatic w Enable ECM 9 No Yes Fax Rate 14400 bps y Note It must restart the device to take effect Figure 3 7 4 Fax Parameter Table 3 7 4 Description Fax Parameter Fax Mode Supported two fax mode T 38 and Pass through T 38 is the main protocol network fax If equipment doesn t support T 38 please select pass through Fax Tone Detection Mode There are three modes caller callee and automatic If faxes connected on the same device in order to prevent mutual interference between devices generally don t select the automatic mode Enable ECM Enabled Electronic Counter Measures If send unsuccessfully device will automatic retransmission however it will affect the fax speed Disabled by default Fax Rate Max fax rate is 14400bps if the baud rate is set too small to affect the speed of sending and receiving faxes and quality Dinstar Technologies Co Ltd 24 DAG 2000 24 32FXS User Manual 3 8 Digit Map Digit Map NOTE Length of Digit Map should be not more than 120 characters Digit Map Syntax E Supported Objects Digit A digit from 0 to 9 Timer The symbol T matching a timer expiry DIMF A digit a timer or one of the symbols A B C D er or ee 2 Range One or more DTMF symbols enclosed between square brackets and but only one can
24. tes successful forward 73 Cancel Unconditional Call Forward To cancel Unconditional Call Forward dial 73 wait for dial tone and then hang up 78 Enable Do Not Disturb DND When enabled all incoming calls are rejected 79 Disable Do Not Disturb DND When disabled incoming calls are accepted 87 Blind Transfer 90 Busy Call Forward Dial 90 and then forwarding number followed by Wait for dial tone then hang up 91 Cancel Busy Call Forward To cancel Busy Call Forward dial 91 wait for dial tone and then hang up 92 No Answer Call Forward Dial 92 and then the forwarding number followed by Wait for dial tone then hang up 93 Cancel No Answer Call Forward Dial 93 wait for dial tone and then hang up 99 Cancel all call forward 114 Report phone No 158 Report IP Address 111 Reset Flash Hook Toggles between active call and incoming call call waiting tone If not in conversation flash hook will switch to a new channel for a new call 2 6 Sending and Receiving Fax DAG 2000 24 32FXS supports fax in two modes 1 T 38 Fax over IP and 2 fax pass through T 38 is the preferred method because it is more reliable and works well in most network conditions If the service provider supports T 38 please use this method by selecting T 38 as fax mode default If the service provider does not support T 38 pass through mode may be used If you have problems with sending
25. ts eet eeee Ras 7 2 1 1 Phone or Extension Numbers ccccccssscccsssscccessssecceeseecceesseecceesseeceeseeecessseeeeeees 7 QA 2 Direct IP CALs ss saccccsssdeesvess OS T e 7 IA E KOI P E A E AE N EAA AE TENE AT E ATAN 8 23 Cal Waiti DE e A A E T 8 ZA CUT dd ns ii 8 ZAMBIA Ai 8 24 2 Attended AOS asia 8 2 5 Call Features A A A AAA 9 2 6 Sending and Receiving Faunia iia de 9 3 CONFIGURATION GUIDE oia dida tin 10 3 1 IP Address of the device Configuration ooooocnoccooccnonconnconnconnconnconnconncnnncnncconn cnn ccnnncnnccanncinos 10 3 1 1 Configuration with telephon iert tie aeeie ie ieie 10 3 1 2 Configuration with serial Port cecesceesceeseeseeeseeeseeeseeeecesseeseeeceeeseeeceeeseeeseneees 10 3 2 Entrance DAG 2000 24 32FXS By Web BrowSET cooconoococcocconononconcnncononnnonncnnonaconconncnnos 11 ILUMINA ipvaa E A Ea 11 SS System IN Orma ON esi evire serieei AN 12 NA cds E R A R A R A 13 IO AAE A E aoe 14 tea LFCP UDP ti E ad A MA a O rere e 14 Bids 21 A EEEN O E E O A E E BAER 14 3 6 Network Configuration senesne niksie miah ieia ae siaaa aid 16 30l Local NetWork seren A E AA A 16 3602 VLAN Parameters miada a an eA aoa a eas et idea E teams A e S 17 SiO BARP tatiana lt tii 18 EAN A Wes cde hd outs e n Uap ace cada ont itp oes seb suetoaty eats debe cetede 19 Sel A Service Parametros 19 SP Parametros 21 3 1 3 Port PArAMete Rises i050508 Sauce des odebedes Sins Gubedaleavbednde Wdavdndedvndaels
26. ure 3 9 2 2 SNMP Parameter V3 28 DAG 2000 24 32FXS User Manual Table 3 9 2 2 Description SNMP Parameter V3 User Configuration User Network management server management device by username Auth Type Supported two auth type MD5 and SHA Auth Password Authentication password Privacy Type Supported three privacy type DES AES and AES 128 Privacy Password Privacy password Group Configuration Group Users can use the same group name in different versions Community That is user name View Configuration View Name The name of description mib tree View Type There are Included and excluded options View Subtree Displayed OID of access parameters View Mask The same with equipment subnet mask Generally don t configure Access Configuration Group Fill in group name Sec level There are two methods authentication and authpriv If select authentication users will just configure authentication information but not privacy information Read Read parameters of mib view Write Write parameters of mib view Notify Equipment send notify parameters to NM server Trap Configuration Trap Flag Version of SNMP Trap IP Device to inform the NM server s IP address The IP can be configured the same with source IP in community also be different Trap Port Default service port is 162 Trap Community The same with community in community configuration
27. urrent Port If all ports register used same user ID this option will not be configured else current port will be port that registered to SIP SIP User ID SIP user ID is user information and displayed on the SIP server or LCD of telephone Usually SIP user ID is a phone number external number or name Authenticate ID Authenticate ID is the purpose of authenticate and is used to authenticate users SIP user ID can be the same with authenticate ID and can also be different Authenticate Password Together with the authenticate ID used to authenticate Tx Gain Gain to the PSTN side outcoming Rx Gain Gain to the IP side incoming Offhook Auto Dial Fill in a phone number Automatically dial this number when offhook Call Forwarding Fill in a forwarding number Unconditionally transfer the call to this Unconditional number Call Forwarding Busy Fill in a forwarding number Transfer the call to this number when busy Dinstar Technologies Co Ltd 23 DAG 2000 24 32FXS User Manual Call Forwarding No Fill in a forwarding number Transfer the call to this number when no Reply reply Disable Call Waiting Enabled by default Disable Call Waiting Enabled by default Tone Enable DND Disabled by default user can received all incoming call Enable Caller ID When the incoming call display the phone number or user name enabled by default 3 7 4 Fax Paramete
28. ut register Allow answer call without register Enabled incoming without register Send anonymous With this feature enabled caller information is not displayed when outcoming Reject anonymous call Rejected incoming call without caller information Use as dial key After dialing the number with end Enabled by default RFC3407 support Is chosen to support the SDP the default does not support No dial timeout Time of no dial timeout is 4s by default Note After configuration please restart equipment to take effect Dinstar Technologies Co Ltd 20 3 7 2 SIP Parameter SIP Parameter SIP proxy SIP server address SIP server port default S060 Outbound Proxy Outbound Proxy Address Outbound Proxy Pon DAG 2000 24 32FXS User Manual Local Sip Pon Range 0 1024 65535 0 ls Random ls register Register Interval range 1 3600s DNS query type DNS refresh interval range 0 0 000min 0 means disable TMAX Keepalive interval range 0 36006 0 means disable 100rel enable Refer to use target contact Response Code switch Reeponse code Note It must restart the device to take effect Figure 3 7 2 SIP Parameter Table 3 7 2 Description SIP Parameter SIP server address SIP server IP address where equipment registered SIP server port Default is 5060 Outbound Proxy Address If there is no SIP server outbound pro
29. vdee dalessbbdeiedeeadet des GietvGeete 23 3 7 Aikax Parameter nts ate ata ds ate taint eae Rite ial 24 DAG 2000 24 32FXS User Manual 38 Det NN 23 DO A OS 26 3 9 1 Management Parametet sess isis iecssiesscesteustcssscessidetavs eiri ie ee A e DENE E arii ee 26 39 2 SNMP Parameter Se a id sees A A 27 3 93 Contig NN 30 NA Contig RES OE A A A A A a 30 39S Pine TES A IO DOORS 31 OC A A EA A A A da 32 3 9 7 Username amp Password ereiaro ree an iE EE E r EAE an EE ETE 33 39 8 Factory RE E Daenen nen A aielawiaeu lacie 33 3 9 9 Firmware Upload resonar ilatina aid i ia des 34 POO ROSTA aa at e 34 DAG 2000 24 32FXS User Manual 1 Equipment Introduction 1 1 Introduction The DAG 2000 24 32FXS is a full feature voice and fax over IP device that offers a high level of integration including NAT 24 32 ports FXS telephone gateway and has market leading sound quality rich functionalities and a compact and lightweight design The DAG 2000 24 32FXS fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market Moreover it supports comprehensive voice codec including G723 1 G729AB and PCMA U A typical network diagram shows the function of DAG 2000 24 32FXS as below Figure 1 1 1 Application topology Call Center Call Center Server Benefits Cost effective Stable Good voice ouality UD tO 32 FASS f rasyv to contig Agents GUI supported For customer ser
30. vice tech support resery ations telemarketing Marketresearch and surveys Dinstar Technologies Co Ltd DAG 2000 24 32FXS User Manual 1 2 Equipment Structure 1 2 1 Rear View Figure 1 2 1 DAG 2000 32FXS Rear View Table 1 2 1 Description of DAG 2000 32FXS Rear View Interface Description PWR Connecting to power adapter 110 240VAC 50 60HZ 0 5A Off On Power switch Ground Grounding Dinstar Technologies Co Ltd DAG 2000 24 32FXS User Manual 1 2 2 Front View Figure 1 2 2 DAG 2000 32FXS Front View Table 1 2 2 Description of DAG 2000 32FXS Front View LED Color Name Status Description Off Power is off POWER Green Power status indicator On Power is on ee Fast blinking Register RUN Green Register indicator Slow blinking Unregister e Off Failed WAN Yellow WAN status indicator On Normal Indicate status of the respective Off Available FXS Green FXS ports On Busy RST Restart equipment Console Connected the PC with a serial line and used to configure equipment Dinstar Technologies Co Ltd DAG 2000 24 32FXS User Manual 1 3 Connection to DAG 2000 24 32FXS The DAG 2000 24 32FXS is easy to configure using the embedded GUI page and the following three steps Three easy steps to connect DAG 2000 24 32FXS 1 Connecting a standard touch tone analog telephone or fax machine to FXS port 2 Inserting the Ether
31. xy is still able to ensure the SIP message is sent to the peer Please fill in a outbound proxy IP address Outbound Proxy Port Default is 5060 Local Sip Port Local SIP listening port users can choose a random or fixed port 0 is random port fixed port is 5060 by default Is register Usually registration method is used If users want to configure call without registration please select NO and allow call without registration Register interval The time interval of registering to SIP server or outbound proxy Dinstar Technologies Co Ltd 21 DAG 2000 24 32FXS User Manual DNS query type There are two query type A query and SRV query When used A query a domain name is able to return multiple IP addresses but using only one IP address When used SRV query in addition to domain query information there are TCP UDP port and other information According to query information system automatically chosen a SIP server in a group SIP server and then obtain server IP through A query again DNS refresh interval DNS information refresh time interval 0 means no refresh Tl SIP protocol T1 timer value default is 500ms T2 SIP protocol T2 timer value default is 4000ms T4 SIP protocol T4 timer value default is 5000ms TMAX After sending SIP request If there is no any respond in maximum time of wait for response retransmission SIP request will be resent Keepalive int
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