USER MANUAL - Mitsubishi Electric
Contents
1. Edit button on the unit whose rules you wish to add to alter create or delete Alternatively rules can be accessed created altered or deleted via the menu navigation gt gt Advanced Settings gt gt Manage rules at all times Develop Operating Rules Tailor your system to always meet your needs with the Superior customisation offered by Wi Fi Heat Pump Control Programme your system to automatically turn on off at specific times change settings develop temperature rules and open close different areas zones to ensure Superior energy efficient comfort day after day Ideal for both households and workplaces Wi Fi Heat Pump Control allows you to unlock the full potential of your heat pump Only available when connected to a compatible Ducted System employing the use of a PAC ZC Zone Controller Minimum and Maximum Room Temperature The minimum maximum room temperature feature enables your family to enjoy a happy and healthy home Ideal for children s bedrooms you can rest assured that your family will stay comfortable no matter what the weather conditions When assigned Wi Fi Heat Pump Control senses when the room temperature drops below the set minimum temperature and automatically turns on to heating mode to ensure the minimum temperature is maintained Conversely you can also set a maximum temperature When the room temperature goes above the maximum set temperature the heat pump air conditioner autom2. INNOVATION EXCELLENCE 2014 CANSTAR BLUE Be smart be efficient Forgot to turn off your heat pump Heat pumps mistakenly left running can quickly be identified at a glance and simply be turned off no matter where Much more than a 7 Day Controller Advanced Temperature Management Because Wi Fi Control reflects the real time room temperature at any time the unique rule setting functionality allows you to customise a minimum and maximum temperature range The result maintaining the perfect temperature for total comfort all night long Set Room Temperature Limits Wi Fi Control is ideal for families with children Imagine no longer needing to physically walk down to each individual bedroom to check the temperature and turn a heat pump on or off using the hand held remotes potentially interrupting the sleep of children Simply apply a min max temperature rule and let Wi Fi Control do the rest CONTENTS CONNECTION 1 Introducing Wi Fi Heat Pump Control 5 2 The Wi Fi Connection Set Up 3 How to Access 9 4 How to Register 10 OPERATION 5 Adding a Heat Pump 11 6 Controlling your Heat Pump 12 7 Editing your Heat Pump 14 8 Rules 15 9 Buildings 20 10 Your Account 21 SUPPORT 11 Support 22 12 Supported Hardware Software 23 13 Frequently Asked Questions FAQs 24 14 Terms amp Conditions Privacy 27 Please Note All the information in this manual is only relevant to version 3 0 of the Wi Fi Control A
3. 3 Poor internet connection This will be observed on other internet connected devices Q Do need to purchase additional Wi Fi Controls if have multiple heat pumps in my home workspace that want to control A Yes you need a separate unit for each heat pump you want to control Once purchased you can sync all heat pumps to the same account for convenient control over your systems Q Can multiple smart devices e g phone tablet connect to a single Wi Fi Adaptor A Yes Wi Fi Control allows multiuser functionality and as such more than one device can be connected to the same Wi Fi Adaptor To do so simply use the same registered login and password used to initially set up your Wi Fi Control on each of the devices you wish to connect 25 Q My 7 day handheld remote allows me to program up to four settings for each day of the week is Wi Fi Control the same A Mitsubishi Electric Wi Fi Control offers the ability to set an unlimited number of settings rules Referred to as a rule set these can be unique to each indoor unit These settings can be anything from turn on off and change mode to more advanced settings such as the minimum maximum temperature limit rules Q have a wired wall controller for my Mitsubishi Electric Heat Pump Can install Wi Fi Control as well A Unfortunately the Wi Fi Control Adaptor plugs into the same terminal 105 as your current wired controller As there is only one C
4. D High e Auto the fan speed is automatically determined by the system and not the user directly Airflow Direction Only if unit supports this function The next control option is for vertical vane positions to provide directional control of the airflow from the indoor unit The options that can be selected here are e Auto automatically determined by the systems not the user Swing airflow direction is changed automatically giving a sweeping effect for airflow e Direction 1 5 the user can select the exact airflow direction to suit via tapping through this button Group Control Only available when controlling multiple units Group Control allows users to send a one off command to every unit within a group building once a group building has been set up for more see Section 9 Group Control can be accessed in one of two ways e n view all units gt gt select group building name gt gt Control all units in e Via menu gt gt Advanced settings gt gt Group control gt gt select group of units to control Next select whether you wish to turn all units On or Off If you wish to turn all units Off simply select Send to units to send this command If you wish to turn all units On continue to select which mode you wish to turn the unit on to Selecting Use Existing Mode will set the heat pump air conditioner s in the mode they were most recently operating in If the mode permits
5. 3 J Zone 8 Update Cancel Open Lounge and Bedroom 1 zone and close off all others 19 9 BUILDINGS Adding or editing a group building Only available when controlling multiple units When controlling multiple units groups buildings can be set up and maintained collectively To access these functions use the menu navigation To edit a group building click on the group building name Add Group Building To add a group building select Add building from the menu navigation when viewing all units Having selected Add building simply enter a name for your group building this could be simply the name of the building or the building with floor location Select Add to save Edit Group Building To edit a particular group building click on the group building name when viewing all units You can then change the name of your group building and the time zone if applicable Select Update to save Here you can also send a Group Control command as outlined in Section 6 Time Zone of building Only available if your country has multiple times zones Please select the country time zone where the building is located from the drop down list of supported countries This is very important as it will be used to provide the correct time zone for rules and scheduling information of units located in this building 20 John Smith Add building Add new unit Edit user Logo
6. Fi Adaptor to your Router it will need to be WPS enabled Please refer to the Frequently Asked Questions in Section 13 if your Access Point or Router does not support WPS Does your Access Point Modem Router support WPA2 AES and is it 2 4GHz band enabled The Access Point will also need to support WPA2 AES and be 2 4GHz band enabled Please check the Router specifications or contact the manufacturer to see if this is supported and how these modes can be set How can tell if the Wi Fi Adaptor has successfully connected If the installation has been completed successfully LED 1 and LED3 on the Wi Fi Adaptor will flash in sequence approximately every 5 seconds If you do not see this please contact your installer or refer to the installation manual for more information Does your broadband have good connectivity Ensure that you consider the quality of the broadband connection at the location where the system s Adaptor s will be connected If the connection is of poor quality or you lose connection frequently this could mean that you are not able to control your devices remotely via the Wi Fi Heat Pump Control as desired Also if you are using advanced functions like Weekly Timer and or Minimum Maximum Temperature Rules this will only work correctly if the system is able to communicate with the Wi Fi Heat Pump Control server when the system next reconnects Is it possible to connect using my existing router In so
7. service Please refer to the Frequently Asked Questions in Section 13 if your Access Point or Router does not support this level of functionality Mitsubishi Electric Wi Fi Adaptor MAC 558IF E You will need to purchase a Wi Fi Adaptor to connect your system to Wi Fi Heat Pump Control Please contact your local Mitsubishi Electric agent Sales Representative or Distributor for more information on how to purchase this Please note the Wi Fi Adaptor is not designed for self installation To prevent the risk of electric shock or personal injury a professional installer must always be used to complete the installation PC Tablet or Smartphone Finally you will need a PC Tablet Smartphone or other Internet enabled device to be able to connect to the Wi Fi Heat Pump Control A list of compatible devices is shown in Section 12 of this manual or please check with your installer Access Point Router Overview Check Router specifications before purchasing Not all Routers will be able to connect to the Wi Fi Heat Pump Control service If you are not sure please refer to your router s user manual to ensure it meets the minimum requirements before purchasing a Mitsubishi Electric Wi Fi Adaptor MAC 558IF E Mitsubishi Electric has successfully tested the Edimax BR6428 NS for use with the Wi Fi Heat Pump Control service Does your Access Point Modem Router have WPS functionality To be able to connect the Mitsubishi Electric Wi
8. to add edit a rule set To assign a rule set you must first create one or select from one of our templates To add a new rule set simply select the heat pump you wish to control Select Edit to enter the edit unit screen Here you Will see a heading Which rule to use If you have previously created a rule set you can use the drop down menu to choose a rule set to use or choose Add new rule and select add to create a new one Or if you have never created a rule set it will show No rule please select New You have now created a new rule set for this heat pump It will be automatically named your heat pump name and add Rules to the end e g Lounge Rules You can change this to a more descriptive name at any stage Now you can add rules to your rule set This can be done by one of two options e Add a rule Use this to create your custom rule to be as simple or sophisticated as you please Select any of these three rule types to add or all of them as many times as you like 7 day timer Heat if room drops below set minimum temperature Cool if room rises above set maximum temperature e select from sample rules You can choose one of our sample rule sets that we have created From here you can modify add or delete these rules to suit your needs Having selected from the above there are three rule types from which you can chose to add to your new rule set or sample rule sets if selected 7 da
9. to apply it will still open and will cause an over ride and this zone will be displayed in the heat pump control screen Important When the rule finishes zones will remain as per the rule settings Lounge Rules Rules rules added yel Add a rule day timer Heat if room drops below set minimum temperature Cool if room rises above set maximum temperature Edit rule set Lounge Rules Rules Q 04 00pm POWER ON MON TUE WED THU FRJ Add another rule This rule set is not used Please select Done fo asiga to your umit 5 SUEZ Edit timer rule a Qo 01 00pm POWER ON 18 MON TUE WED THU FRI HEAT 04 00 Set mode Power On Set Heat to Set temperature On days 17 M TUE WED THU Change zones Ho Update Cancel Zones Will not be changed New rule set Select Add to add this 7 day Newtimerrule 04 00pm POWER MON TUE WED THU FRI When 04 Set mode Power On Set Heat to Set temperature On days MONS TUE BWEOR THUR FR Cancel timer rule to rule set Edit timer rule Q 04 00pm POWER ON MON TUE WED THU FRI 12 04 Set mode Power On Set Heat to Set temperature On days MEME MON M TUE E WED E THU M FR SAT SUN Change zones Yes Bedroom 2 Zone Bedroom 3 Zone 8 Cancel Open Lounge and Bedroom 1 zone and close off all oth
10. Electric Wi Fi Adaptor is strictly prohibited Use of a Wi Fi Adaptor is therefore deemed as confirmation that the user has accepted this statement Third party Wi Fi Adaptors cannot be connected to the Wi Fi Heat Pump Control service Mitsubishi Electric is not responsible for any i under performance of a system or product ii system or product fault or iii loss or damage to any system or product which is caused by or arises from connection to and or use of any third party Wi Fi Adaptor or any third party Wi Fi service with Mitsubishi Electric equipment 3 HOW TO ACCESS WI FI HEAT PUMP CONTROL App Tablet or Smartphone Supported Devices The Wi Fi Heat Pump Control App is available for the latest mobile devices from all the main manufacturers Samsung Apple and Google This includes Apple IOS and Android devices A list of supported devices is shown in Section 12 within this user manual Download The Wi Fi Heat Pump Control application can be downloaded from both the Apple App Store and Google Play App stores Just search for Mitsubishi Wi Fi Control or follow the direct links on your local Mitsubishi Electric website to download Mitsubishi Electric New Zealand www mitsubishi electric co nz wifi Mitsubishi Electric Australia www mitsubishielectric com au wifi Register If you wish to use the application to control your system you will have to first register as a user then register your device More detail
11. Home Unit type Wall Mounted Model name MSZ EFSOVE W B S Select Done to save this rule set against unit Note you wish to delete a rule set you can select Advanced settings from the main navigation menu and select Manage Rules From here you can also perform all of the above 16 7 day timer choose what time that you would like to set one of the following 6 modes Power Off Power On Auto Temperature Power On Heating Power On Cooling Power On Dry or Power On Fan If Power On Auto Temperature or Heating or Cooling is selected then you can set the temperature which will be run in that mode Next select which days you would like this rule to run By default all days are selected Lastly select Add to add this rule to your rule set Zone Control should your Wi Fi Control be connected to a compatible ducted system and zone controller you will have a further setting You can select to change the zone settings with this rule or to leave the zones unchanged what they were previously set to When actioned Wi Fi Control will ensure comfort is delivered only to where it is needed most closing off opening up zones as required and ensuring energy is not wasted on vacant area zones Zones now displaying a tick beside them will be opened Zones displaying an eye symbol 92 are zones which visible for operation if one of these zones is selected for this rule
12. N105 terminal on each indoor unit it is not possible to have both a wired controller and Wi Fi Control Q If my router is accidentally turned off or we have a power cut will the Wi Fi Adaptor automatically reset itself or does it need to be re paired A Yes in the event of a power cut for any reason Wi Fi Control is re paired automatically Q If make a mistake when setting up my Wi Fi Control is there a reset button A If a mistake is made during the set up of the Wi Fi Control pairing process simply press the WPS button on your router again to restart the process Q upgraded my router and Wi Fi Control has stopped working What should do A f you have upgraded your home networks router your Wi Fi Control Adaptor will need to be re paired following the same process initially carried out when first setting up Wi Fi Control To re sync the adaptor and your router follow the instructions outlined in the Wi Fi Installation Guide which came with your adaptor 26 Q We changed the password for our Wi Fi network at home and Wi Fi Control has stopped working What should do A If you change the password to your home network your Wi Fi Control Adaptor will need to be re paired following the same process initially carried out when first setting up your Wi Fi Control To re sync the adaptor and your router follow the instructions outlined in the Wi Fi Installation Guide which came with your adaptor Q What ha
13. Wi Fi CONIROL USER MANUAL MITSUBISHI Dun Wi Fi Control Customised Control and Monitoring Mitsubishi Electric Wi Fi Control gives you the freedom to manage your heat pump s through your smart phone tablet or online account no matter where you are On the way home running late coming home early or even when you re in a different country Wi Fi Control offers innovative real time management to suit your lifestyle Now you ll always arrive home to total comfort regardless of what New Zealand s unpredictable weather is doing outside Not just when you re away Mitsubishi Electric Wi Fi Control offers more than being able to simply preheat or precool rooms before you arrive home Wi Fi Control opens up a new world of truly personalised comfort Effectively replacing your traditional heat pump remote Wi Fi Control gives you the freedom to manage your home environment regardless of where you are A perfect night s sleep Now you can continue to monitor and control your heat pump from the comfort of your couch Off to the bedroom in half an hour but not sure how cold it is Wi Fi Control tells you the actual bedroom temperature so you can preheat or precool your bedroom remotely for a perfect night s sleep A warm wake up on frosty mornings Wi Fi Control is also great for preheating your living room before you have to get up in the morning It will make those early frosty morning starts just that little bit easier
14. able if you have an issue please ensure that you have installed the latest updates before contacting Mitsubishi Electric for technical support Version At the bottom of the menu navigation you will see the version number of the software This will be useful to technical support if you are running an older version of an App than is currently available on the various App stores 12 SUPPORTED HARDWARE SOFTWARE Heat Pump Models The following Mitsubishi Electric Heat Pump Air Conditioning indoor models can be connected to the Wi Fi Heat Pump Control service via the Wi Fi Adaptor MAC 558lF E Tested Models High Walls MSZ GE22 25 33 35 42 50 60 7 1 80 VA D MSZ EF22 25 35 42 50VES VEW VEB MSZ FH25 35 50VE HZ MSZ FB35 50VA H Floor Consoles MFZ KJ25 35 50 60VE 50 60VEHZ MFZ KA25 35 50VA MFZ FB50VAH Ducted Concealed Systems PEAD RP71 100 125 140JAA PEA RP71 100 125 140EAQ PEA RP100 125 140GAA PEA RP170WJA SEZ KD35 50 60 71VA Compatible Devices and Browsers Operating Systems Android versions 2 1 Apple iOS 5 0 Smartphones Apps or Web Version Apple iPhone samsung Galaxy S Motorola Defy Tablets Apps or Web Version Apple iPad iPad mini iPod Touch samsung Galaxy Tab Nexus 7 Internet Browsers Web Version only Microsoft Internet Explorer versions 10 Google Chrome versions 30 Apple Safari versions 5 1 7 Mozilla Firefox versions 26 All Devices and Browsers Must have Javascri
15. access the edit functions This can be done when viewing the unit you wish to edit either Which rule to use via the menu navigation Edit this unit or via the Edit button xxm Lounge Rules at the bottom of the screen At an individual level edit functions allow you to change specific unit information susce x Zones change the name of unit select which rule set you wish to Lounge Guest Room apply to the unit move the unit to a different building if Bedroom 1 multiple buildings are set up and applicable select the unit Ae Bedroom 2 type and model or even delete this unit from your account Logout Bedroom 3 Advanced settings Move to building Unit or room name Support Home Change the name of your heat pump Unit type Ducted Which rule to use Model name PEAD RP100JAA The Rules function allows you to select a pre created rule set to apply from the drop down menu For more information on MAC 00 18 c9 92 71 bf creating rules please read Section 8 Wi Fi strength F 56 Deregister Unit Are you sure you want to remove this unit from your account Zone Control Only available when connected to a compatible Ducted This action cannot be undone System employing the use of a PAC ZC Zone Controller The Zone Control function can be edited to select which zones are displayed for operation By default 8 zones are displayed Move to building Only available when contro
16. ange of applications from individual users with single Heat Pump Air Conditioning systems to larger applications where users may have multiple properties and multiple systems that they wish to monitor and control Whichever type of user you are Wi Fi Heat Pump Control can provide you with the required control and real time access management to suit your lifestyle 2 IHE WI FI CONNECTION SET UP Required hardware to connect to Wi Fi Heat Pump Control Mitsubishi Electric Heat Pump Air Conditioning System You will require a compatible Mitsubishi Electric system to connect to the Wi Fi Heat Pump Control service A full list of compatible models can be found in Section 12 of this manual Compatible systems will require an unused CN105 terminal located within the indoor unit to which the Mitsubishi Electric Wi Fi Adaptor MAC 558IF E can be connected Broadband Package Wireless Internet access will also be needed at the location where the Mitsubishi Electric Heat Pump Air Conditioning system is to be installed Please also check that your broadband package does not have data usage limits or additional costs based on data If it does please check whether additional data costs will be incurred and are acceptable before purchasing a Wi Fi Adaptor Access Point Router WPA2 AES WPS 2 4GHz A compatible WPA2 AES capable access point router with both WPS and 2 4GHz band enabled is required to use the Wi Fi Heat Pump Control
17. atically turns on to cooling mode to ensure the maximum temperature is maintained Advanced settings Group control Disable all rules Manage Rules MITSUBISHI Lounge ELECTRIC Room Temperatura View all Zone Control Manage rules Disable all rules Edit rule sets Lounge Master Bedroom Add a new rule set 11111 Unit room name Lounge Which rule to use ne rule Move to building Home Unit type Wall Mounted Model name MSZ EF50VE W B S Only available when connected to a compatible Ducted system employing the use of a PAC ZC Zone Controller When connected to a compatible Mitsubishi Electric Ducted system functionality and interaction are expanded to levels previously not thought possible Now you can control and monitor which areas zones your ducted heat pump air conditioner is controlling in real time from absolutely anywhere Disable All Rules Holiday Mode When you select Disable All Rules in the Edit Rules page from the menu navigation all rules assigned to your heat pumps will be disabled To ensure your heat pump doesn t turn on when you are on holiday use the Disable All Rules function to quickly pause all rules until you return Important For any rules to operate a working internet connection is required Manage rules Disable all rules Yes All rules are disabled u cannot edit add Edit rule sets 15 How
18. close off all others Edit rule set Lounge Rules Rules d 09 00am Below 10 C HEAT 06 00pm MON TUE WED THU FRI SAT SUN Q 04 00pm POWERON 18 MON TUE WED THU PRI HEAT Add another rule x New limit rule 7 day timer 05 06 00pm Above 25 C COOL 08 00am MON TUE WED THU FRI SAT SUN Heat if room drops below set minimum temperature From 06 00pm 08 00am Cool if room rises above set maximum temperature Set maximum temperature lmit 25 C Cool if room rises above set maximum temperature choose what time period you would like the rule to run By default it On days is set at 9pm to 7am Note that the 7am is the follow day cci ER TUR Se VERRE Set a maximum temperature limit the heat pump will MON automatically turn on if the room temperature goes above co Cancel the maximum temperature By default this is 26 C You may ee DG D pm moa TUE WED THU FRI SAT SUN set this between 18 C and 38 C FRI Lounge Rules Select Add to add this max temp rule to rule set 04 00pm POWER OM 18 C MCN TUE WED THU FRI HEAT Next select which days you would like this rule to run By default all days are selected 52025 Above 25 C COOL WON TUE WED THU FRI SAT EUN Lastly select Add to add this rule to your rule set Add another rule This rule set is used on Lounge i Ruste set can not te deleted when in use Zone C
19. ed information on user and device registration is shown in Section 4 within this manual Login Once you have successfully registered as a user and accepted the Terms and Conditions of the Wi Fi Heat Pump Control service you will then need to login with the username and password you have used in the registration process Logout To logout from the Wi Fi Heat Pump Control application please select Menu Logout Web PC Tablet or Smartphone Supported Mobile Devices Web Browsers The Wi Fi Heat Pump Control Web application is designed to work via the majority of the latest Web Browsers from Microsoft Google and Apple as well as others supplied on the latest Mobile devices However the operation and appearance of the application can vary slightly between browsers The list of supported browsers is shown in Section 12 of this manual Access If accessing the Wi Fi Heat Pump Control service via a Personal Computer Web Browser you will not need to download or install the Wi Fi Heat Pump Control application as it will run within your normal Web Browser directly You can access the Wi Fi Heat Pump Control application via the Wi Fi Heat Pump Control website specific to your location Mitsubishi Electric New Zealand www mitsubishi electric co nz wifi Mitsubishi Electric Australia www mitsubishielectric com au wifi 4 HOW TO REGISTER WI FI HEAT PUMP CONTROL Register Account Please select Register to begin the use
20. ers 17 Heat if room drops below set minimum temperature choose what time period you would like the rule to run By default it is set at 9pm to 7am Note that the 7am is the follow day Set a minimum room temperature limit the heat pump will automatically turn on if the room zone falls below this temperature By default this is 10 You may set this between O C and 25 C Next select which days you would like this rule to run By default all days are selected Lastly select Add to add this rule to your rule set Zone Control should your Wi Fi Control be connected to a compatible ducted system and zone controller you will have a further setting You can select to change the zone settings with this rule or to leave the zones unchanged what they were previously set to When actioned Wi Fi Control will ensure comfort is delivered only to where it is needed most closing off opening up zones as required and ensuring energy is not wasted on vacant area zones Zones now displaying a tick beside them will be opened Zones displaying an eye symbol 92 are zones which visible for operation if one of these zones is selected for this rule to apply it will still open and will cause an over ride and this zone will be displayed in the heat pump control screen Important When minimum maximum temperature rules are set zones will remain as per the rule settings 18 Edit rule set Lounge Rul
21. erstand to use this service my heat pump must be fitted with an optional Wi Fi Adaptor You will login using your email address Please use a secure password to prevent unauthonsed access wisest Wi Fi Control Register Cancel Emad john smith isp com Male Female New Zealand Wi Fi Control Register Email john smithiisp com County Mew Zealand Cancel Read the Terms amp Conditions To register you must read and agree to the lems amp agree register me 5 ADDING A HEAT PUMP Adding a unit To add a system on the Wi Fi Heat Pump Control service you will need to have a Mitsubishi Electric Wi Fi Adaptor MAC 558IF E connected to your Mitsubishi Electric Heat Pump Air Conditioning system and be connected to the Internet via an access point or router You will also need the MAC ID which can be found on page 2 of the Wi Fi Adaptor Installation Guide If you cannot find this check the label located on the rear side of the Wi Fi Adaptor MAC 558IF E or alternatively please contact your heat pump installer MAC MAC Address On the label you will see a 12 digit Hexadecimal code which is known as the MAC Address as shown above Please enter the MAC Address carefully in this section This information is mandatory it is not possible to register a system without providing this information ID Serial number On the label below the MAC Address you will see a 10 digit
22. es Rules 04 00pm POWER ON MON TUE WED THU PRJ Add another rule 7 day timer m New limit rule WEE Heat if room drops below set minimum temperature A 09 00am f Below 10 C HEAT UM 06 00pm MON TUE WED THU FRI SAT SUN Cool if room rises above set maximum temperature From o 09 00am v 06 00pm wv Set minimum temperature limit 10 C Edit rule set On days Lounge Rules J J TUE BWEDE THU MON FRI SAT M SUN Cancel Rules 09 00am Below 10 C HEAT 06 00pm MON TUE WED THU FRI SAT SUN Q 04 00pm POWERON 18 C MON TUE WED THU FR MEAT Select Add to add this min Add another rule temp rule to rule set This rule set is used on Lounge Q Rute set can not be deleted when in use Edit limit rule SEE Below 18 C HEAT e 09 00am 2 MON TUE WED THU FRI SAT SUN 01 06 00pm From 10 09 00am 06 00pm v Set minimum temperature lirnit 18 C On days Hun MON M TUE E WEDE THU M FR M SAT E SUN Change zones No Cancel Zones will not be changed Edit limit rule fone Below 18 C HEAT 08 00am Y MON TUE WED THU FR SUN J 06 00pm From 08 00am 06 00pm v Set minimum temperature lirit 18 C On days MON M TUE E WED E THU M FR M SAT M9 SUN Change zones Yes Lounge Jf Guest Room Bedroom 1 Zone 6 Bedroom 2 Zone 7 Bedroom 3 Zone 8 Cancel Open Lounge and Bedroom 1 zone and
23. ionality To connect the Mitsubishi Electric Wi Fi Adaptor to your Access Point or Router you will need a compatible WPA2 AES capable Router with WPS functionality Please refer to the Frequently Asked Questions in Section 13 if your Access Point or Router does not support WPS Reset Button The Mitsubishi Electric Wi Fi Adaptor also has a reset button if you wish to reset the device and make a new WPS connection to your Access Point or Router More information can be found in the Wi Fi Adaptor Installation Guide available separately LED 1 3 The Mitsubishi Electric Wi Fi Adaptor has 3 LED lights to indicate operation and status and can be used to diagnose whether there is problem with connection More information can be found in the Wi Fi Adaptor Installation Guide If the installation has been completed successfully you should see LED1 and LED3 on the Wi Fi Adaptor flashing in sequence approximately every 5 seconds MAC Address ID Number To register a system on the Wi Fi Heat Pump Control you will need the MAC Address and ID Number from the Mitsubishi Electric Wi Fi Adaptor located in the Mitsubishi Electric Wi Fi Adaptor box This should also have been recorded on page 2 of the Wi Fi Adaptor Installation Guide Important The Mitsubishi Electric Wi Fi Adaptor is designed for communication to the Mitsubishi Electric Wi Fi Heat Pump Control service The unauthorised use and redistribution of the firmware of the Mitsubishi
24. lling multiple units Technical Details Both the MAC Address for the Wi Fi Adaptor connected to your selected heat pump and the Wi Fi strength received by this adaptor are listed in the bottom left hand corner A value around 30 indicates good Wi Fi strength whereas 90 indicates poor Wi Fi strength The Move Building function allows you to move your unit to a different building location This could simply be moving the unit to a different zone area within a single building or even moving a system from one building to another Unit type Model name Delete Here you can select what type and model of heat pump this Wi Fi Adaptor is connected to This will help support extra functions and features The Delete function allows you to delete the unit from your account Please note that once the unit is deleted it is totally removed from your account so please make sure before you delete the unit that you mean to delete and not Move or Edit the unit 14 8 RULES John Smith Add building Add new unit Edit user Logout Advanced settings Support Overview Rather than assign rules against your heat pump one by one Wi Fi Heat Pump Control allows you to assign a group of rules or rule set to your heat pump giving you the ability to tailor your system to always meet your needs Each rule set can contain unlimited rules allowing you to easily manage your preferences Rules can be accessed by selecting the
25. me instances your current router being used will not be compatible with the Wi Fi Adaptor This could be due to several factors simply that the router does not support WPS does not support WPA2 AES that it is connected to too many devices and you do not want to replace and reconnect all other devices or there could be a security issue and you cannot change the existing router settings Is it possible to connect via a secondary router It may be possible to connect to the existing router via a secondary router If you are buying a secondary router we would recommend the Edimax BR6428 NS router which has been tested by Mitsubishi Electric You should be able to connect to this secondary router via a standard Ethernet Cable CAT5 to any of the LAN ports on the existing router have chosen a different secondary router and am still having problems Mitsubishi Electric is unable to provide technical support for the wide range of routers that are available on the market If you do select a secondary router that is not the recommended Edimax BR6428 NS router unfortunately our technical support teams may not be able to provide any technical support if you do encounter any issues Please Note The connection method detailed above has been tested with the Edimax BR6428 NS router When connecting to the Wi Fi Adaptor press the WPS button on the secondary Edimax router and Wi Fi Adaptor Wi Fi Adaptor MAC 558IF E Overview WPS Funct
26. number which is known as the ID or Serial number Please enter the ID number carefully in this section This information is mandatory it is not possible to register a system without providing this information Unit Type and Model Name To complete the addition of your heat pump to the Wi Fi Heat Pump Control service simply select your Unit type and Model name from the drop boxes provided Please note if your heat pump is not one of the models listed in section 12 of this manual Mitsubishi Electric cannot guarantee Wi Fi Heat Pump Control will operate neither will Mitsubishi Electric be able to provide technical support Add your unit Once you have completed entering the unit registration information please select the Add button to proceed or Cancel to go back to the previous screen and cancel this unit registration Q Q Wi Fi INTERFACE l MAC 558IF E m WOLTAGE 12 TV CURRENT 0 MAC 001DC901201225 in 1401012012 8 l MITSUBISHI mt Contains FOC OPCS 500M ELECTRIC Contains IC 9154A GS 1500MM MAC 558IF E MADE N PAN Mir Jahn Smith Add new unit View all units Edit this unit Add new unit Edit user Logout Advanced settings Unit type Model name v Wall Mo v Choose Support Cancel Name your unit Once you have successfully added your unit to the Wi Fi Heat Pump Control service you can choose to rename your unit to a more descriptive name at a
27. ny stage e g Lounge Bedroom MSZ GE25VAD Holiday Home etc By default this will show as the MAC Address number you first entered when adding your unit To learn how to rename your unit please see Section 7 Please Note It is not possible to pre register a Wi Fi Adaptor before it is Installed the Wi Fi Adaptor needs to be connected and communicating with the Wi Fi Heat Pump Control service to be able to complete the unit registration process 11 6 CONTROLLING YOUR HEAT PUMP Controlling a unit Power On Off In the top left corner of the unit control screen you will have the option to select Power On Off This is the same function as selecting On Off on your local controller Operation Mode When the unit is on the next control option is for operation mode The following five operating mode options are possible e AUTO current set temperature and room temperature dictate which mode the system is operating in HEAT the system will operate only in Heating mode providing warm air at your desired temperature e COOL the system will operate only in cooling mode providing cool air at your desired temperature e DRY the system will reduce humidity in your room The room may be cooled slightly Temperature cannot be set during DRY mode FAN the system will operate only in Fan mode for circulating the air in your room providing neither heating nor cooling operation Room and Set Temperature The ne
28. ontrol should your Wi Fi Control be connected to a compatible ducted system and zone controller you will have a further setting You can select to change the zone settings with this rule or to leave the zones unchanged what they were previously set to When actioned Wi Fi Control will ensure comfort is delivered only to where it is needed most closing off opening up zones as required and ensuring energy is not wasted on vacant area zones Zones now displaying a tick beside them will be opened Zones displaying an eye symbol 92 are zones which visible for operation if one of these zones is selected for this rule to apply it will still open and will cause an over ride and this zone will be displayed in the heat pump control screen Important When minimum maximum temperature rules are set zones will remain as per the rule settings Edit limit rule SEE 06 00pm Above 25 C COOL 08 00am MON TUE WED THU SAT SUN From To 06 00pm v 08 00am v Set maximum temperature lmit 25 C On days MON E TUE E VEDE THU M FR SAT M SUN Change zones No Cancel Zones Will not be changed Edit limit rule fone Above 25 C COOL J 08 00am MON TUE WED THU FRI SAT SUN 234 aM 06 00pm T From 06 00pm v 08 00am v Set maximum temperature limit 25 C On days MON M TUE E WEDE THU M FR M SAT M SUN Change zones Yes Lounge Guest Room Bedroom 1 Zone 6 Bedroom
29. ort mechanisms required been established for use with any other type of heat pump range Do I have to use Mitsubishi Electric Wi Fi Adaptor MAC 558IF E or can use a third party Interface to connect to Wi Fi Heat Pump Control service A You can and should only use the official Mitsubishi Electric Wi Fi Adaptor MAC 558IF E you will not be able to connect to our servers and we will not be able to support you if you use any other Interface Q Is it possible to connect MAC 558IF E Wi Fi Adaptor and MAC 333 397 399IF E on the same indoor unit A No it is not possible as they all require the same connection point CN105 Q Sometimes my system stops working intermittently why is this A This can be potentially caused by several issues outlined below 1 Power Wi Fi signal strength Do not mount the MAC 558IF E near metal objects such as metal wall studs and ensure that the Access point or router is within in physical range which can be greatly reduced through walls and other solid objects There are third party Wi Fi signal strength testers available which you can use to check Wi Fi signal strength throughout your building and third party signal boosters are also available 2 Radio interference especially if the Access point or router are a long way from the MAC 558IF E Usually caused by cordless phone power tools or other competing R F devices Turn off other devices to locate the source of interference
30. pp and the Wi Fi Control website app melview net If you are using a previous version you should update your Wi Fi Control App to take full advantage of the additional functions shown within 1 INTRODUCING WI FI HEAT PUMP CONTROL Mitsubishi Electric Wi Fi Heat Pump Control is an award winning Cloud based solution for controlling your Mitsubishi Electric Heat Pump Air Conditioning system s via smartphone tablet or PC no matter where you are Provided you have a compatible Mitsubishi Electric Heat Pump Air Conditioner a wireless Internet connection at the location this equipment is to be installed e g your home office or other building and have an active Internet connection on your PC tablet or smartphone device remote real time management operation can be achieved Simply select the system you wish to control on your mobile device and your system will receive any command selected using the Wi Fi Heat Pump Control service Wi Fi Heat Pump Control also continues to offer local operation when you are physically within the vicinity of the system you wish to manage effectively replacing the need to use your traditional heat pump remote Please note however this is not a direct connection via your router rather local control will still require an active Internet connection in order to work The Wi Fi Heat Pump Control service has been designed for maximum compatibility with PCs Tablets and Smartphones via dedicated App
31. ppens if someone changes settings using the Wi Fi Control App at the same time changes are made on the handheld remote A To explain this it is important to understand how the Wi Fi Control Adaptor works The adaptor sends intermittent updates on the status of your system back to the internet server At the same time the adaptor retrieves any commands which have been sent by the Wi Fi Control app or handheld remote In the event settings are changed on both the handheld remote and the Wi Fi Control app in between this intermittent retrieval the heat pump unit will activate whichever command was sent last 14 TERMS amp CONDITIONS PRIVACY For the latest Terms amp Conditions Privacy Policy Notes Please refer to our website For New Zealand www mitsubishi electric co nz wifi For Australia www mitsubishielectric com au wifi Or access under Support via the main menu navigation 27 Mitsubishi Electric New Zealand Mitsubishi Electric Australia www mitsubishi electric co nz wifi Wwww mitsubishielectric com au wifi WELLINGTON SYDNEY HEAD OFFICE HEAD OFFICE Parliament Street 384 Victoria Road PO Box 30772 Rydalmere Lower Hutt 5040 NSW 2116 Phone 0800 639 434 Phone 1300 728 119 Fax 04 560 9133 Fax 02 9898 0484 A M ELECTRIC All models features and specifications are subject to change and amendment at anytime September 2015
32. pt Cookies and Local Storage enabled Please Note This is not definitive list of all compatible devices other similar devices which use supported Operating Systems or Internet Browsers should also work either via dedicated Apps or via Web Browser Web Client options Please note that user experience may vary slightly depending on hardware and software combination 23 13 FREQUENTLY ASKED QUESTIONS FAQS Q My router does not have a WPS Button can still use the Wi Fi Heat Pump Control service A For the Wi Fi Control Adaptor to successfully pair with your home network your router s WPS function must be temporarily disabled this is automatically enabled again after a period of approximately 2 minutes Not all routers are equal and as such not all routers have a WPS button In this case please check your router s manual as some routers without a designated WPS button may still be able to have the WPS function enabled disabled within the routers settings Alternatively you may be able to connect a secondary router that supports WPS to one of the ports on your main router to connect to the Wi Fi Control talk to your authorised dealer for suitable options Q Is it possible to connect to a router via WEP code or another connection method A No currently Wi Fi Adaptor MAC 558IF E can only connect to Access points or routers that support WPS connections Q What Security protocol should use on my Rou
33. r registration process Email Password Step 1 of 3 User Registration Step 1 is where you will need to provide personal and security information required to be able to use the service Please note only one user registration can be paired to an Adaptor at one time To connect multiple devices to the same Wi Fi Adaptor simply use the same registered login and password on each of the devices you wish to connect Once you have completed all required fields please select the Next button User Details Step 2 of 3 Once you have completed Step 1 you will then proceed to User Registration Step 2 where you will need to provide further personal information required to be able to use the service Please select the country where the unit Is installed from the pull down list of supported countries provided This is very important as it will be used to provide the correct time zone and local technical support information Mandatory fields will be marked with an asterix and will need to be completed to successfully complete this step Once you have completed all required fields please select the Next button Terms and Conditions Step 3 of 3 Once you have completed Step 2 you will then go to User Registration Step 3 where you will need to read and agree to the Terms and Conditions Once you have read these thoroughly please select the agree register me button 10 MISES Wi Fi Control Register und
34. s or via your Web Browser PC Tablet Smartphone The Wi Fi Heat Pump Control service can be accessed by a wide range of the latest Personal Computers PC Tablets and Smartphones from leading manufacturers A list of supported devices is shown in Section 12 within this user manual Apple Android Windows Wi Fi Heat Pump Control supports all main mobile device operating systems either through dedicated applications which can be downloaded free of charge or via the Wi Fi Heat Pump Control Web application through one of the latest Internet browsers from Microsoft Google Apple and others A list of supported operating systems Internet browsers is shown in Section 12 within this user manual Remote control no matter where you are Wi Fi Heat Pump Control gives you the freedom to manage your heat pump air conditioner from anywhere in the world provided you have Internet access Heat pumps mistakenly left running can quickly be identified at a glance and simply be turned off Expanded functionality Wi Fi Heat Pump Control is the key to unlocking your heat pump air conditioner s full potential Expanded features such as the day multi programmable timer minimum and maximum temperature rules group control multi geographic central control and holiday mode are now possible via the Wi Fi Control App with further features planned for the future User types Wi Fi Heat Pump Control has been designed for a wide r
35. select whether you wish to turn the units on to a set temperature Lastly select Send to units to send this command Group Control is a one off command sent to all units not a follow me setting where all units will adjust automatically to replicate each other s current settings DETIET T ELECTRIC All units Home Lounge i 19 Master Bedroom M ic Child s Bedroom 20c Office Reception f e Beach Holiday Home Lounge Select building name Advanced settings EN Group control Disable all rules Manage Rules Menu gt Advanced Settings D MTABSH 27 ELECTRIC Group control Select group of units to control Office Set Power POWER ON Set Made USE EXISTING MODE Send to units Turn all units on in the Office Keep all units at their last mode and set temperature Edit building RA fe Control all units in Office Name Coe Update Cancel MITSRUBESHI Group control 48 GELECTRIG Select group of units to control Office Set Power Group control EN Select group of units to control Office Set Power POWER ON Set Mode Set temperature 18 C Send to units Turn all units on in the Office Set to Heating at 18 C 13 7 EDITING YOUR HEAT PUMP Lounge Room Temperature View all Edit a unit Edit unit Unit or room name Lounge To edit a unit you need to
36. tem can only operate in a single mode for all indoors that are currently on This is also a limitation for normal controllers Q have tried to install the MAC 558IF E and cannot find how to connect to my Mitsubishi Electric equipment The MAC 558IF E Wi Fi Adaptor is not designed for self installation as installation requires access to potentially live electrical parts Please contact your local branch or installer to arrange professional installation Q Can control my Mitsubishi Electric system directly when at home without requiring connection to the Internet A Currently direct local control without Internet access is not possible with the MAC 558IF E Wi Fi Adaptor Q Is there a maximum distance that the MAC 558IF E Wi Fi Adaptor can be installed from the Access point or router A This will vary dependent on multiple factors please position the Wi Fi Adaptor as close to access point or router as possible There are third party Wi Fi signal strength testers available which you can use to check Wi Fi signal strength throughout your building and third party signal boosters are also available Can connect any other Mitsubishi Electric systems to Wi Fi Heat Pump Control service A Currently the Mitsubishi Electric Wi Fi Heat Pump Control has only been tested for use with the following models that are listed in Section 12 Tested models Use on alternative systems has not yet been tested nor have the supp
37. ter to allow connection to the Wi Fi Heat Pump Control service A You should use WPA2 AES protocol you may not be able to connect if you use other protocols Q Does Wi Fi Adaptor MAC 558IF E support Dynamic IP Addressing A Yes the Wi Fi Adaptor does support Dynamic IP Addressing if you connect the Wi Fi Adaptor via WPS then any future dynamic IP address changes do not affect the correct operation 24 Q My system does not control correctly and am experiencing strange behaviour from my unit A Please check that the local controllers or other control systems or users are not overwriting and conflicting with the Wi Fi Heat Pump Control service If you are using the Timer function in the Wi Fi Heat Pump Control service please delete any timer settings in your local controllers and vice versa to prevent conflicts Q How quickly will my control setting be sent to the unit there seems to be a long delay A The system will look for new settings every minute so the update could take anything from a few seconds to 1 minute Q have a MXZ Multi split system with 6 indoors how many Mitsubishi Electric Wi Fi Adaptors do need to buy A For MXZ systems you will need a Wi Fi Adaptor for each indoor unit that you wish to control via the Wi Fi Heat Pump Control service Q have a MXZ Multi split system when select heating cooling auto or fan speed mode on 1 indoor the MXZ system does not change mode A The MXZ sys
38. to face Intelligent central control for multiple rooms Mitsubishi Electric Wi Fi Control is not limited to only managing one heat pump at a time It truly is an intelligent multitasker With the purchase of additional adaptors multiple indoor units can now be seamlessly monitored and controlled Simple yet effective centralised control at your fingertips Multiple locations one app Mitsubishi Electric Wi Fi Control gives you the ability to control the heating and cooling needs of multiple units not just in the same home or building but across a number of different locations Your own home a holiday home and the office it can all be controlled and customised through one app Furthermore you can now Group Control multiple units all at once for consistent comfort you are Edit rule set M ECC Edit limit rule E E 08 O0pm f Below 16 C HEAT x are 07 00am MON TUE WED THU FRI SAT SUN From 0 30 POWER OFF ein zum o 08 00pm 07 00am v J VE WED THU FRI SUN an 08 00pm Below 16 C HEAT 07 00am MON TUE WED THU FRI SAT GUN Set minimum temperature limit 16 C 15 08 00pm Above 26 C COOL 07 00am MON TUE WED THU PRI SAT SUN On days Add another rule Update Cancel This rule set is used on Bedroom 5 Either choose to edit an existing rule or create a new one Customise to make your heat pump work as you want it to KKK IKK
39. tting fe Group control Disable all rules Manage Rules g MITSUBISHI Suppor ELECTRIC Mitsubishi Electric New Zealand Phone 0800 639 434 How to Setup Guides and Instructions Terms and Conditions Privacy Policy 21 11 SUPPORT To access your support functions use the menu navigation Support Overview Wi Fi Heat Pump Control has been designed for use in New Zealand and Australia therefore it has been designed to show the relevant support information based on the location of the installed system The support information will be customised and localised based on the location given for the Wi Fi Adaptor MAC 558IF E Installation during Unit Registration Localised Support Content The primary function of the support page is to provide all the necessary local support links and contact information for Wi Fi Heat Pump Control users to quickly and easily find the information they need Frequently Asked Questions FAQs Please see Section 13 for the most commonly asked questions relating to the Wi Fi Heat Pump Control Software service Alternatively visit the Wi Fi Heat Pump Control website specific to your location For New Zealand based enquiries www mitsubishi electric co nz wifi For Australian based enquiries www mitsubishielectric com au wifi 22 Updates Wi Fi Heat Pump Control Apps only Please update your Wi Fi Heat Pump Control Apps when you receive notification that an update is avail
40. ut Advanced settings Support All units Home Lounge fi 19c Master Bedroom Misc Child s Bedroom s dioc Office Reception 1 23 C Beach Holiday Home Lounge ij 26 c Add new building ELECTRIC Name Holiday house Time zone Use my user settings Edit building Control all units in Office Name Office Update Cancel 10 YOUR ACCOUNT To access your account functions use the menu navigation Edit User Change your personal details name address phone numbers email password and country in which the unit presi is Installed used to provide the correct time zone for rules and scheduling information of the unit Changing your email will require that you reconfirm your account and a new confirmation will be sent to the new email address provided View all units Edit this unit Add new unit Logout Edit user This will immediately end your session and return you to a Logout login screen Advanced settings Support Advanced Settings Here you can send Group Control commands manage rules and disable all rules Holiday Mode Support Here you can see a copy of the Wi Fi Heat Pump Control service Terms amp Conditions and Privacy Policy You can also view the Wi Fi Heat Pump Control Installation Guide under Guides and Instructions Edit user john smith isp com Male Female New Zealand Save Cancel Change Email Password Advanced se
41. xt control option displays both the actual Room Temperature and the current Set Temperature which the user can then adjust The Room Temperature is the return air temperature and may include temperature offset settings When connected to a Mitsubishi Electric Ducted System and PAC ZC Zone Controller the Room temperature is the temperature value presented on the PAR ZCO1M E Wall Controller either return air or averaging Please Note The Wi Fi Control system will look for new settings every minute so an update could take anything from a few seconds to 1 minute depending on when it was selected 12 My Heat Pump My Heat Pump Room Temperature Room Temperature Set Temperature Set Temperature Fan Speed con iin und Mg Bedroom 2 Bedroom 3 Airflow Direction Ed Fan Speed DIRECTION Ducted unit with Zone Controller attached Zone Control Only available when connected to a compatible Ducted System employing the use of a PAC ZC Zone Controller The next control option is for Zone Control Here Zones can be opened closed at the touch of a button as required When highlighted the zone is open When shaded the zone is closed Only those zones which are set up to be displayed for operation will be actionable for more see Section 7 Fan Speed The next control option is for Fan speed The following options are possible dependent on the system e Fan speed 1 5 fixed speed selected by user 1 Low
42. y timer Heat if room drops below set minimum temperature Cool if room rises above set maximum temperature The following pages will explain each of these rule types in more detail Note once you select Done this rule set will be assigned to your heat pump You can then edit this rule set at any time by selecting edit from the edit unit page Lounge Room Temperature View all Edit unit MITSUBISHI ELECTRIC Unit or room name Lounge Which rule to use no rule New timer rule 04 00pm POWER ON m MON TUE WED THU FRI New rule set When Lounge Rules 04 Rules Set mode No rules added yet Power On Set Heat to Add a rule Set temperature 7 day timer On days MONM TUE BWEOR THUR FR Cancel Heat if room drops below set minimum temperature Cool if room rises above set maximum temperature Select from sample rules Select Add to add this 7 day timer rule to rule set Standard Home Home Office Child s Bedroom MITSUBISHI Template rule set ELECTRIC Rules Qo 08 30am POWER OFF 0 WED THU FRI SAT SUN 78 08 00pm Below 16 C HEAT OF 00am won Tue WweD THU FF SUN Edit unit 08 00 Above 26 C COOL Unit or room name Dr 0am MON TUE WED THU FRA SAT SUN Lounge Which rule to use Add these Cancel Lounge Rules wv Move to building Select Add these to add this sample rule set to rule set
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