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User`s manual - VTech Communications

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1. 23 Deskset information 24 USE SUPPOSE ANR 24 Telephone operation Telephone operation 25 Line indicators 25 Making and ending a call 25 On hook dialing predialing 26 Full duplex speakerphone 26 Answering a call 26 Temporary ringer silencing 2 26 Options while on calls 27 Call WANIMI esneduna 27 Volume control 27 NU einer a reerer terete s 27 Temporary tone dialing 27 HOME re 28 Switching between lines 28 Call privacy 29 Recording a call 30 Chain dialing 31 5 1210 LE RE eigsheed esdeassse aces 32 To view the 10 most recently dialed NUMDEFS chchakestchecadl endl aenea en 32 To redial a number 32 To copy a redial entry to directory 32 To delete a number 33 Auto redial 33 Conference call 34 Options during a conference call 35 Intercom 36 Make an intercom call to an extension 36 Answer an intercom call 36 End an intercom call 36 Answer an incoming call during an intercom call 36 Hold an intercom call 37 Handle an intercom call by the private mailbox 37 Call transfer sssi rrari 38 Blind iransfer sissssss asset 38 Call transfer using in
2. You can transfer a call and speak to the receiving party before completing the transfer while on a call 1 Press INTERCOM on the deskset while on a call 2 Press A or to scroll to a desired extension then press MENU SELECT or gt SKIP The outside call is put on hold 3 The destination extension rings and the call is answered by lifting the handset or pressing SPEAKER 4 You can now talk to the destination party privately 4 Press TRANSFER to transfer the call to the destination extension The deskset returns to idle Gg NOTE lf you decide not to transfer the call and end the intercom call press the corresponding flashing line key LINE 1 LINE 4 to resume the outside call 39 Telephone operation Paging You can directly broadcast your voice to the speakerphone of the console any deskset and handset The extension s you called can respond by pressing the PAGE key to begin a two way communication Make a paging call to an extension 1 Press PAGE on the deskset when it is idle 2 Press A or to scroll to a desired extension then press MENU SELECT or SKIP The screen displays Paging then Press and hold PAGE to talk 3 Press and hold the PAGE key until the deskset displays Paging 4 Speak towards the deskset while continuing to hold down the PAGE key Your voice is broadcast to the desired extension 5 Release the PAGE key after speaking The destination party can reply g NOTES e Bef
3. Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your deskset The caller must be calling from an area that supports caller ID Both your and your caller s telephone service providers must use caller ID compatible equipment 71 Appendix Troubleshooting System does not receive caller ID when on a call e Make sure you subscribe to caller ID with call waiting features from your telephone service provider Caller ID feature works only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment The outgoing announcement is not clear e When recording the announcement make sure you speak in a normal tone of voice about nine inches from the deskset e Make sure there is no background noise television music traffic etc when recording The private mailbox does not record messages e Make sure the auto attendant is turned on at the console e Make sure the private mailbox is turned on at the deskset page 57 e Make sure the memory of the answering system is not full Please refer to the Remaining time on page 62 in the user s manual If the memory is full the system announces Memory full and then hangs up You need to delete some old messages in order to make room for new messages e lf Announce only is selected in the Mailbox On Off menu page 57 the
4. Press to transfer the current message during playback Press to end the call 5 Hang up to end the call 9 NOTES If you do not enter the valid remote access code after you enter the answering system successfully the answering system starts to record the message after the tone e When there is no new message or all the new messages are played during remote access you hear a help menu listing all features and commands If there is no command after the help menu is played three times the call ends automatically 66 Appendix Deregister a deskset You may need to deregister the deskset from the console if you already have nine registered devices and need to replace a deskset or if you wish to change the assigned number of your registered devices You must first deregister the desired device s and then register the device s individually Please make sure the telephone system is not in use before deregistration O NOTES e After deregistration you cannot use the deskset unless you register it to the console again e All messages in the private mailbox of your deskset will be removed after deregistration To deregister a deskset from the CM18445 console 1 On the console press MENU SELECT 2 Press A or to scroll to Registration then press MENU SELECT or P SKIP 3 Press A or to scroll to Deregistration then press MENUSELECT or SKIP 4 Press A or to scroll to a desired extension then press MENU S
5. OR When the deskset is idle press LOWER then press the speed dial key for the destination party in the lower location The deskset dials the speed dial number using the speakerphone Delete a speed dial entry 1 When the deskset is idle press MENU SELECT 2 Press A or to scroll to Speed dial then press MENU SELECT or k SKIP 3 Press the desired speed dial key or press LOWER followed by the desired speed dial key 4 Press DELETE to remove the speed dial entry To exit without making changes press CANCEL or REPEAT g NOTES e Deleting a speed dial entry will not delete the corresponding entry in the directory e If you delete the speed dial entry for keys 1 to 10 it will reset to the default setting and serve as an intercom key to the corresponding registered extension 44 Directory About the directory Use the directory to store names and phone numbers Directory entries are not shared with other extensions The console and each deskset have their own directories Capacity The directory of this deskset can store up to 100 entries with a maximum of 24 alphanumeric characters including spaces for names and 32 digits for telephone numbers A convenient search feature can help you quickly find and dial numbers page 48 If there are already 100 entries the screen shows Directory full when you try to create a new directory entry You cannot store a new number until you delete one If you try to view
6. Press press to initiate an en steven again to turn it off intercom call PAGE HEADSET VOL e Press to begin a e When a corded headset e During a call press to one to one or is connected to the adjust the listening volume one to group broadcast deskset press to make e During message playback answer or hang up a press to adjust the call playback volume e Press to adjust the ringer volume when in idle mode 11 Getting started Deskset overview Directory card Use the directory card to record the names of the speed dial numbers you stored To write names on the directory card 1 Write the information on the directory card that comes with the package 2 Insert the edge of the directory card in the slot at the front of the deskset under the plastic cover Getting started Deskset overview Menus The gt symbol highlights a menu item Main menu e Directory e Call history e Ringer setting e Deskset setup e Speed dial e User support HOLD TRANSFER CONFERENCE MENU SELECT e Deskset info e Factory reset FLASH AUTO REDIAL DND CANCEL Answering system menu 4 LINE BUSINESS SYSTEM MESSAGE WAITING e Play messages CNE i e Mailbox On Off e Record memo LINE 4 A Gen MB DELETE Settings e Remaining time e Delete all old LINE 1 LINE 2 Using menus e Press MENU SELECT to show the main menu or press ANS SYS to show the answering system menu e Press A or to scroll throug
7. When the deskset is idle press ANS SYS Press A or W to scroll to Settings then press MENU SELECT or k SKIP Press MENU SELECT or SKIP to choose Remote access Use the dialing keys to enter a three digit remote code e Press DELETE to delete a digit e Press REPEAT or R SKIP to move the cursor to the left or right Press MENU SELECT to save the setting and return to the previous menu To exit without making changes press CANCEL 59 Answering system Private mailbox setup Message Length Use this feature to set the maximum length of each recorded message The caller can record a message up to that specific time period 1E 2 3 When the deskset is idle press ANS SYS Press A or to scroll to Settings then press MENU SELECT or P SKIP Press A or to scroll to Message length then press MENU SELECT or gt SKIP Press A or W to choose 1 minute 2 minutes or 3 minutes Press MENU SELECT or R SKIP to save the setting and return to the previous menu To exit without making changes press CANCEL or WREPEAT Call screening Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded This feature is set to On by default You hear the incoming message on your deskset when a call comes in 1 2 3 When the deskset is idle press ANS SYS Press A or to scroll to Settings then press MENU SELECT or P SKIP Press A or to scroll to Call s
8. You cannot barge in it at the moment The telephone line X is in use There is an incoming call from line X The deskset is transferring a call to a system extension The private mailbox of the designated extension is full A message is transferred from private mailbox of deskset to mailbox of extension X The telephone number you have entered is already stored in the directory A paging call is established to other system extensions Call privacy is turned on on the line your are trying to reach The redial list is empty The deskset telephone settings are reset to default settings The private mailbox is in use or an extension is holding a call You cannot reset the deskset settings to default There are new calls in the caller ID history There are new messages in the private mailbox 69 Appendix Troubleshooting If you have difficulty with your telephone please try the suggestions below For customer service visit our website at www vtechphones com or call 1 800 595 9511 In Canada dial 1 800 267 7377 My deskset doesn t work at all e Make sure the power cord is securely plugged in e Refer to Deskset installation on pages 4 5 to reset the system Allow at least one minute for the deskset to reset e This system is not compatible with any other VTech 4 line business telephones except for the CM18445 console There is no dial tone e First try all the suggestions above e Make sur
9. e Pour les PRODUITS BRANCHER UNE PRISE DE COURANT la prise de courant doit tre install e pr s du produit afin d assurer une accessibilit s curitaire la prise de courant Mise en garde e N utilisez que les adaptateurs inclus avec ce produit Pour obtenir une pi ce de rechange visitez notre site Web au www vtechphones com ou composez le 1 800 595 9511 Au Canada composez le 1 800 267 7377 e N utilisez que la pile de rechargeable incluse ou une pile de rechange Pour commander visitez notre site Web www vtechphones com ou composez le 1 800 595 9511 Au Canada composez le 1 800 267 7377 e Afin de pr venir les risques d incendie ou d explosion de la pile replacez la pile avec une pile du m me type Jetez les piles puis es en respectant les instructions 78 Appendix For C UL compliance only Sp cifiquement en rapport avec les t l phones sans fil e Alimentation lectrique La base de ce t l phone sans fil doit tre branch e une prise de courant lectrique fonctionnelle La prise lectrique ne doit pas tre contr l e par un interrupteur mural Les appels ne peuvent pas tre effectu s a partir du combin si la base n est pas branch e si elle est hors fonction ou si le courant lectrique est coup e Adaptateur de courant Ladaptateur de courant est con u pour tre orient verticalement ou install sur le plancher Les broches ne sont pas con ues pour se maintenir en place si la fiche
10. est branch e dans une prise de courant au plafond sous la table ou sous une armoire e Piles rechargeables Vous devez recycler ou jeter les piles de mani re cologique Ne pas jeter dans les rebuts domestiques Ne pas br ler ni percer les piles Comme pour les autres piles du m me type si elles sont br l es ou perc es des mati res corrosives peuvent s en chapper ce qui risque de causer des br lures ou autres blessures corporelles e Piles rechargeables l hydrure m tallique de nickel Jetez ces piles de mani re s curitaire N incin rez pas et ne peercez pas les piles Comme pour les autres piles du m me type si elles sont br l es ou perc es des mati res corrosives peuvent s en chapper ce qui risque de causer des br lures ou autres blessures corporelles Le sceau de l organisme de recyclage RBRC sur les piles l hydrure m tallique de nickel signifie que le fabricant de cet appareil participe volontairement au programme industriel visant reprendre et recycler ce type de piles lorsqu elles ne servent plus au sein du territoire des tats Unis et du Canada Vous devez apporter ces piles chez un d taillant participant ou le centre de recyclage le plus pr s de chez vous Ou vous pouvez composer le 1 800 8BATTERY afin de conna tre les endroits qui acceptent les piles l hydrure m tallique de nickel mortes RBRC et 1 800 8 BATTERY sont des marques d pos es de Rechargeable Battery Re
11. Add and register a deskset You can add CM18245 desksets to the CM18445 console at any time each new deskset must be registered with the console before use The desksets are assigned with available extension numbers starting from 1 in ascending order 1 to 9 You can register a maximum of nine devices to the console To register the deskset to the CM18445 console Start registration when the deskset shows 1 Press MENU on Console gt Registration gt Register Ext and 2 Press on this extension to register alternately 1 On the console press MENU SELECT 2 Press A or to scroll to Registration then press MENU SELECT or P SKIP 3 Press MENU SELECT or R SKIP to choose Register ext The console shows Registering 4 On the deskset press The deskset shows Registering 5 You hear a beep sound when the registration process is successful The deskset shows Deskset X registered X represents the extension number ranged from 1 to 9 It takes up to 60 seconds to complete the registration process 6 Lift the handset If you hear a dial tone the registration was successful O NOTE If the registration is not successful the deskset returns to the previous screen Try the registration process again Getting started Add a corded headset Optional You can use this telephone handsfree when you install any industry standard 2 5mm corded telephone headset purchased separately To add a corded headset t
12. SELECT The telephone calls the desired number using the speakerphone When the other party answers you will need to take an action to speak with the other party and stop the auto redial attempts Press MUTE on the deskset then lift the handset to speak with the other party e After a call is placed if the line is busy you will hear a busy tone for a few seconds before the deskset hangs up The deskset returns to idle screen and displays Auto redial XXs The call will be redialed 30 seconds later If the line is still busy at the second attempt no more attempts are made e Ifthe line is ringing but no party answers the deskset hangs up returns to idle screen and displays Auto redial XXs The call will be redialed 30 seconds later If there is no answer at the second attempt no more attempts are made e f you want to turn off the auto redial feature during the 30 second waiting time press CANCEL 33 Telephone operation Conference call The system can support 6 party conference with a maximum of four outside calls and two system extensions including the initiating party Establish a conference call There are two ways to establish a conference call A Hold an intercom call After establishing an intercom call with another system extension the initiating party holds the intercom call and invites an external party to join the conference by making an outside call 1 Press INTERCOM Press A or Y to scroll to the de
13. answering system only plays the outgoing announcement It does not record incoming message The private mailbox does not answer after the correct delay ring e Make sure the auto attendant is turned on at the console e Make sure the private mailbox is turned on at the deskset page 57 e If all four outgoing telephone lines are in use the system cannot answer incoming calls The private mailbox is recording incomplete messages e Ifa caller leaves a very long message part of it may be lost when the system disconnects the call after the set message length See Message Length on page 60 for details e If the caller pauses for longer than seven seconds the system stops recording and disconnects the call e If the system s memory becomes full during message recording the system stops recording and disconnects the call e lf the callers voice is very soft the system may stop recording and disconnect the call 72 Appendix Troubleshooting have difficulty hearing messages e Press VOL to increase the speaker volume on the deskset The answering system does not respond to remote access commands e Make sure you are using the correct remote access code page 59 e Make sure you are calling from a touch tone telephone away from home When dialing a number you should hear tones If you hear clicks then it is not a touch tone telephone and cannot activate the answering system e The answering system might not detect the r
14. desired location You might wish to write the names telephone numbers or extension numbers of the speed dial entries on the directory card using the light gray spaces for the upper 16 locations and the white spaces for the lower 16 locations DD 0 0 0 0 D vb D DIRECTORY CARD v Ooooooovoov JE g NOTE By default pressing speed dial keys 1 to 10 will make an intercom call to the corresponding registered extension as shown on the directory card Assign a speed dial entry Use the following steps to program the speed dial keys To copy entry from directory or select an extension 1 When the deskset is idle press MENU SELECT 2 Press A or Y to scroll to Speed dial then press MENU SELECT or SKIP 3 The screen displays Speed dial Press a speed dial key to edit Press the desired speed dial key or press LOWER followed by the desired speed dial key 4 Press MENU SELECT or SKIP 5 Press A or W to choose Add from DIR or Call extension then press MENU SELECT or P SKIP 6 Press A or W to choose a desired entry 7 Press MENU SELECT to save the setting To exit without making changes press CANCEL or REPEAT 42 Telephone operation Speed dial Assign a speed dial entry continued To add a new phone number 1 When the deskset is idle press MENU SELECT 2 3 Press A or Y to scroll to Speed dial then press MENUSELECT or P SKIP The screen displays Speed dial Press a speed dial ke
15. harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this phone To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The deskset shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more This Class B digital apparatus complies with Canadian requirement CAN ICES 3 B NMB 3 B WARNING Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 76 Appendix California Energy Commission battery charging testing instructions This deskset is set up to comply with the energy conserving standards right out of box These instructions are intended for California Energy Commission CEC compliance testing only When the CEC battery charging testing mode is activated all telephone functions except backup battery charging will be disabled To activate the CEC battery charging testing mode 1 On the CM18445 console press MENU S
16. identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your telephone service provider This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable the alarm equipment consult your telephone service provider or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product T
17. press MENU SELECT or P SKIP The screen displays Paging then Press and hold PAGE to talk 3 Press and hold the PAGE key until the deskset displays Paging 4 Speak towards the deskset speakerphone while continuing to hold down the PAGE key Your voice is broadcast to the desired extension 5 Release the PAGE key after speaking Any destination party can reply g NOTES e Paging all extensions will create a paging call that only involves the console and the first other four system devices e If any of the console and the first other four system devices is busy it will not receive the paging call End a paging call Press CANCEL to end the paging call Delete the group settings 1 Press PAGE on the deskset when it is idle Press A or to scroll to Group press MENU SELECT or P SKIP 2 3 Press A or Y to scroll to Clear groups press MENU SELECT or P SKIP 4 The deskset displays Clear all group settings Press A or to scroll to Yes 5 Press MENU SELECT or P SKIP to confirm your choice To exit without making changes press CANCEL or REPEAT 41 Telephone operation Speed dial This deskset has 32 speed dial locations where you can store and dial phone numbers or system extension numbers You can store up to 32 digits in each location You can access the first 16 locations using only the speed dial keys To access the remaining 16 locations press LOWER and then the speed dial key for the
18. the directory when there are no entries the screen displays Directory empty Exit the directory On the deskset press CANCEL to cancel an operation and return to previous screen 45 Directory Create directory entries Create a new directory entry Use the following steps to store a name and number in the directory 1 When the deskset is idle enter the telephone number up to 32 digits 2 Press MENU SELECT Use the dialing keys to edit the number if necessary e Press DELETE to delete a digit e Press and hold DELETE to delete all digits e Press REPEAT or SKIP to move the cursor to the left or right Press Aor W to move the cursor to the beginning or end 3 Press MENU SELECT The deskset displays Enter name Use the dialing keys to enter the name up to 24 characters Each time you press a key the character on that key appears When entering a name in the directory the first letter of each word is automatically capitalized Additional key presses produce other characters on that key See the chart below e Press DELETE to delete a character Press and hold DELETE to delete all characters Press REPEAT or SKIP to move the cursor to the left or right Press A or W to move the cursor to the beginning or end Press 0 to add a space ee Characters by number of key presses Dialing i PV oe 4 Press MENU SELECT to save 46 Directory Create directory entries Create a new directory entry conti
19. to add a space Press MENU SELECT to save To exit without making changes press CANCEL O NOTE You will need to change how a caller ID number is dialed if the entry does not appear in the correct format Caller ID numbers may appear with an area code that might not be necessary for local calls or without a 1 that might be necessary for long distance calls see View dialing options on page 53 for more information 54 Call history Caller ID operation Delete entries To delete a call history entry 1 When in the caller ID history press A or W to browse to the number you wish to delete 2 Press DELETE to delete the shown entry from the caller ID history The screen displays Deleted To delete all call history entries 1 When the deskset is idle press W CID 2 Press DELETE then press A or to scroll to Yes 3 Press MENU SELECT or P SKIP to confirm your choice To exit without making changes press CANCEL or REPEAT 55 Call history Reasons for missing caller ID information There are also occasions when other information or no information shows for various reasons On screen message Reason The number has been set as private The name has been set as private Both the name and number have been set as private The number has been set as out of area The name has been set as out of area Both the name and number have been set as out of area 56 Answering system Private mailbox setu
20. ELECT 2 Press A or to scroll to Registration then press MENUSELECT or SKIP 3 Press A or to scroll to Deregistration then press MENU SELECT or SKIP 4 Press A or W to choose this deskset then press MENU SELECT or SKIP 5 Press A or to scroll to Yes then press MENU SELECT or P SKIP The console shows Deregistering Deskset X X represents the extension number The process takes up to 10 seconds to complete When the deskset successfully enters the CEC battery charging testing mode its screen displays 1 Press MENU on Console gt Registration gt Register Ext and 2 Press on this extension to register alternately You hear a confirmation tone If the deskset fails to enter this mode repeat all the steps above To activate the CEC battery charging testing mode Register your deskset back to the CM18445 console See Add and register a deskset on page 8 for the instructions 77 Appendix For C UL compliance only Mesures de s curit importantes Ce symbole vous alertera d informations importantes ou d instructions d entretien pouvant appara tre dans ce guide d utilisation Respectez toujours les mesures de s curit et de s curit de base lorsque vous utilisez ce produit afin de r duire les risques de blessures d incendie ou d lectrocution Information relative la s curit e Veuillez lire et comprendre toutes les instructions de ce guide d utilisation Relectez toutes les inscript
21. ELECT or SKIP 5 Deregistration will remove all existing voicemail messages saved in the selected extension Press A or to scroll to Yes then press MENU SELECT or P SKIP e If there is no voicemail message in the extension press A or W to choose Yes to continue the deregistration 6 Deregistration starts after the existing voicemail messages are deleted When the deregistration is successful there is a confirmation tone and the console shows the completion message O NOTE To register the deskset again refer to the registration information on page 8 67 Appendix Deskset display screen messages All Caller ID histories are deleted All group settings for paging call are cleared All old messages in the private mailbox are deleted There are no entries in the caller ID history The deskset is making an intercom call The deskset is in a conference call A number is saved to the directory A Caller ID history is deleted There are no directory entries The directory is full You cannot save new entries unless you delete some current entries You have just ended a call The destination extension is on an intercom call The deskset is on an intercom call There is an intercom call coming in The deskset is holding an intercom call and cannot barge in a line You cannot barge in a conference call 68 Appendix Deskset display screen messages The extension on the desired line is holding an intercom
22. Getting started Deskset icon display HEEE On when any corresponding extensions are in use A Ringer off On steadily when the ringer volume is set to OFF or the do not disturb function is on Headset On steadily when using a corded headset Backup battery indicator Shows the backup battery status 16 Getting started Alert tones and lights Alert tones One beep The deskset is recording an announcement or memo Two beeps You have set the hold reminder on a call has been on hold for more than three minutes OR You have set the message alert tone on OR There is an incoming call waiting Lights 4 LINE BUSINESS SYSTEM Large MESSAGE MATINS MESSAGE WAITING lighted The TT mer e On when there are new private display messages ANS SYS aos LINE 1 LINE 2 LINE 3 LINE 4 e On when TRANSFER the private mailbox IS AUTO REDIAL DND on INTERCOM PAGE HEADSET voL INTERCOM On when the deskset is on an intercom call Flashes showly when an intercom call is on hold Flashes quickly when there is an incoming intercom call CONFERENCE MENU SELECT E SICE SPEAKER On when a telephone line is in use Flashes slowly when the telephone line is on hold Flashes quickly when there is an incoming call or a transfer call DND Do not disturb On when the do not disturb feature is on MUTE e On with the microphone is muted SPEAKER 4 e On when the spea
23. Go to www vtechphones com to register your product for enhanced warranty support and the latest VTech product news CM18245 4 Line Small Business System Deskset User s manual Congratulations on your purchase of this VTech product Before using this product please read the Important safety information This users manual provides you with the complete installation setup and operation instructions For customer service or product information visit our website at www vtechphones com or call 1 800 595 9511 In Canada please dial 1 800 267 7377 Model number CM18245 Type 4 Line Small Business System Deskset Serial number Purchase date Place of purchase Both the model and serial numbers of your VTech product can be found on the bottom of the deskset Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service Compatible with Telephones identified with this logo have reduced noise and interference when em used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license TIA 1083 Important safety information in this user s manual Always follow basic safety precautions when using this product to This symbol is to alert you to important operating or servicing instructions that may appear reduce the risk of injury fire or elect
24. PRODUCT is fit for ordinary use are limited to one year from date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the PRODUCT or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this PRODUCT Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase 81 Appendix Technical specifications RF frequency band 1921 536MHz 1928 448MHz Channels 5 Deskset voltage 100Vrms 120Vrms AC voltage 50 60Hz Deskset voltage 6VDC 600mA AC adapter output Optional backup batteries 2 4V 750mAh Ni MH battery pack Headset jack 2 5mm 32ohm 1500hm Talk time cordless handset Up to 7 9 hours Talk time cordless handset speakerphone Up to 3 8 hours Standby Up to 4 5 days Operating times vary depending on your actual use and the age of the battery 82 Index A F Add a headset 9 Add a speed dial entry 42 43 Alert tones 17 Announcement 58 59 Answer a call 26 Answer an intercom call 36 Auto redi
25. W Private mailbox 57 62 Wall mount 6 7 R Warranty 80 81 Record a call 30 Website 24 Redial 32 33 Register a deskset 8 Remaining message capacity 62 Remaining time 62 Remote access 59 66 Rename deskset 23 Review call history 52 Review directory 47 Ringer melody 19 Ringer volume 18 S Screen contrast 20 Search by name 48 Search for a contact 48 Set default 23 Settings 18 24 Speakerphone 26 Speed dial 42 44 Switch between lines 28 System setup 18 24 84 Source of music files for the Music on hold feature FreeMusicArchive org Used under open license Designed to fit your home And your life VTech Communications Inc A member of THE VTECH GROUP OF COMPANIES VTech is a registered trademark of VTech Holdings Limited Specifications are subject to change without notice 2015 VTech Communications Inc All rights reserved 04 15 CM18245_CIB_V1 0 Document order number 91 008470 010 100
26. adapter to a wall outlet not controlled by a wall switch 1 Press down on the tab to open the battery compartment cover 2 Place the battery in the 3 Align the cover flat against the compartment Make sure the battery compartment then press supplied battery with the label down until it clicks into place THIS SIDE UP faces up as indicated a 5 m 2 D 2 E O NOTE Use only the supplied rechargeable battery or replacement battery model BT266342 To order a replacement battery visit our website at www vtechphones com or call 1 800 595 9511 In Canada please dial 1 800 267 7377 2 Getting started Backup battery charging When the deskset loses power with the backup battery installed the screen indicates the battery status see the following table The backup battery is fully charged after 16 hours of continuous charging See the table on page 82 for battery operating times The following table summarizes the battery charge indicators and actions to take Battery indicators Battery status The screen shows Battery has enough Charge without and it flashes charge to be used for a interruption at least one short time hour Battery is fully charged Keep the backup battery in the battery compartment to recharge The screen shows g NOTE When there is a power outage make sure you have also installed four AA batteries in the console to allow continuous telephone operation Getting sta
27. al 33 B FCC ACTA and IC regulations 75 76 Flash 27 H Handsfree use 26 Hold 28 37 Hold reminder 22 Blind transfer 38 C Call history 50 56 Call intercept 61 63 Call privacy 22 29 Call screening 60 63 Call transfer 38 39 Call waiting 27 Caller ID 50 56 Cardiac pacemakers ii 79 Chain dialing 31 Conference call 34 35 Contrast 20 D Icons 16 Important safety information i ii Indication 17 25 63 K Key tone 20 L Language 21 57 Lights 17 Limited warranty 80 81 Line indicators 25 Listening volume 27 Default setting 23 Delay 57 Deregister a deskset 67 Deskset installation 4 8 Dialing options 53 Directory 45 49 Directory capacity 45 Display dial 49 Do not disturb 19 E End a call 25 End an intercom call 36 Mailbox setup 57 62 Maintenance 74 Make a call 25 Make an intercom call 36 Memo 65 Memory match 52 Menu settings 18 Message indication 63 Message playback 63 64 Missed new calls indicator 52 Mute 27 N Navigation keys 10 New message indication 63 Index O T On hook dialing predialing 26 Technical specifications 82 Operation 25 44 Telephone operation 25 44 Overview 10 15 Temporary tone dialing 27 P Transfer a call 38 39 7 Troubleshooting 70 73 Pacemaker patients ii 79 es Two way recording ii 79 Paging 40 41 Phonebook directory 45 V Predialing 26 Volume 18 27 Primary line 21 Volume control 27 Privacy 22 29
28. and the external party e Ifthe call privacy of your deskset is set to On follow the instructions of To turn call privacy off during a call on page 29 to turn off the setting temporarily 34 Telephone operation Conference call 3 Press CONFERENCE at any time to begin the conference call 4 If necessary repeat step 2 make another outside call and step 3 to invite another external party to join the conference until the maximum capacity is reached g NOTES e After a conference call is established other extensions are not allowed to join the conference in progress e The flash signal in a dialing sequence is not available during a conference call e The system does not support an internal conference of more than two system extensions Options during a conference call To talk privately with one external party 1 Press LINE 1 LINE 4 to talk privately with the person on that line The intercom call is automatically placed on hold 2 Press CONFERENCE to resume the conference call To talk privately with one internal party 1 Press INTERCOM to talk privately with the person on that extension The external line s is are automatically placed on hold 2 Press CONFERENCE to resume the conference call To drop an outside line 1 Press MENU SELECT 2 Press MENU SELECT or P SKIP to select End line 3 Press A or W to choose the line number that you want to drop 4 Press MENU SELECT or P SKIP to confirm To dro
29. creening then press MENU SELECT or gt SKIP Press A or W to choose On or Off Press MENU SELECT or R SKIP to save the setting and return to the previous menu To exit without making changes press CANCEL or REPEAT 60 Answering system Private mailbox setup Call intercept When a caller is leaving a message on your private mailbox you can stop the recording and talk to the caller by pressing the corresponding line key LINE 1 LINE 4 Choose whether private incoming messages can be intercepted by the deskset during recording 1 When the deskset is idle press ANS SYS 2 Press A or W to scroll to Settings then press MENU SELECT or P SKIP 3 Press A or Y to scroll to Call intercept then press MENU SELECT or gt SKIP 4 Press A or W to choose On or Off 5 Press MENU SELECT or P SKIP to save the setting and return to the previous menu To exit without making changes press CANCEL Message alert Use this feature to turn the audible message alert on or off If the message alert tone is on the deskset beeps every 10 seconds when there are new messages in the private mailbox 1 When the deskset is idle press ANS SYS 2 Press A or W to scroll to Settings then press MENU SELECT or P SKIP 3 Press A or Y to scroll to Msg alert tone then press MENU SELECT or gt SKIP 4 Press A or W to choose On or Off 5 Press MENU SELECT or P SKIP to save the setting and return to the previous menu To e
30. cycling Corporation Mesures pr ventives pour les utilisateurs de stimulateurs cardiaques implant s dans l organisme Stimulateurs cardiaques ne s applique qu aux t l phones sans fil num riques L organisme Wireless Technology Research LLC WTR une firme de recherche ind pendante a men une valuation pluridisciplinaire des interf rences entre les t l phones sans fil portatifs et les stimulateurs cardiaques implant s dans l organisme Appuy e par l Administration des aliments et drogues FDA des tats unis la firme WTR recommande aux m decins Avis aux d tenteurs de stimulateurs cardiaques e Ils doivent tenir le t l phone sans fil une distance d au moins six pouces du stimulateur cardiaque e Ils ne doivent PAS placer le t l phone sans fil directement sur le stimulateur cardiaque tel que dans une poche de chemise lorsque celui ci est en fonction e Ils doivent utiliser le t l phone sans fil en l appuyant sur l oreille qui se trouve dans la direction oppos e au stimulateur cardiaque L tude effectu e par l organisme WRS n a pas identifi de risque pour les d tenteurs de simulateurs cardiaques caus par les gens qui utilisent un t l phone sans fil proximit de ceux ci Sp cifiquement en rapport avec les r pondeurs t l phoniques Enregistrement deux voies Cet appareil n met pas de bips d avertissement qui permettent de pr venir l autre partie que vous enregistrez
31. e left or right e Press Aor W to move the cursor to the beginning or end 3 Press MENU SELECT to save The deskset displays Edit name Use the dialing keys to edit the name up to 24 characters e Press DELETE to delete a character e Press and hold DELETE to delete all characters e Press REPEAT or SKIP to move the cursor to the left or right Press Aor W to move the cursor to the beginning or end e Press 0 to add a space 4 Press MENU SELECT to save To exit without making changes press CANCEL 49 Call history About the caller ID This telephone supports caller ID services that most telephone service providers offer Caller ID allows you to see the name number date and time of calls Depending on your service subscription you might see the callers number or the callers name and number from the telephone service provider after the first or second ring Caller ID information might not be available for every incoming call Callers may intentionally block their names and or telephone numbers This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone and while on another call The time and date along with the call information are from t
32. e you plug the handset cord securely and firmly into the jack on the deskset and the corded handset e Make sure a line is selected Press a line key or SPEAKER e If there is no dial tone when you press HEADSET make sure the corded headset is firmly connected to the jack cannot dial out e First try all the suggestions above e Make sure you have a dial tone before dialing The corded handset might take a second or two to connect the deskset and produce a dial tone This is normal Wait an extra second before dialing e If the other telephones in your building are having the same problem contact your telephone service provider cannot make intercom calls e Make sure you choose the correct extension e The destination telephone might be on a conference call or an intercom call Wait and try again cannot transfer outside calls e lf you are on a conference call with another telephone in the same system the call cannot be transferred e If the destination telephone is on an outside call or intercom call with another system telephone the call cannot be transferred 70 Appendix Troubleshooting hear a double beep sound every 30 seconds There is a call on hold at this extension Press the LINE key of the call on hold to return to the call and turn off the reminder beep The deskset display screen is blank Make sure the power cord is connected to both the deskset and an electrical outlet not con
33. emote access code when your announcement is playing Wait until the announcement is over before entering the code e There might be interference on the telephone line you are using Press the dial pad keys firmly when dialing Common cure for electronic equipment If the deskset does not seem to be responding normally do the following in the order listed 1 Disconnect the power from the deskset 2 Wait a few minutes 3 Connect the power to the deskset 4 Wait for the deskset to synchronize its connection This will take at least one minute to finish 73 Appendix Maintenance Taking care of your telephone e Your deskset contains sophisticated electronic parts so you must treat it with care e Avoid rough treatment e Place the corded handset down gently e Save the original packing materials to protect your deskset if you ever need to ship it Avoid water e You can damage your deskset if it gets wet Do not use the corded handset in the rain or handle it with wet hands Do not install the deskset near a sink bathtub or shower Electrical storms e Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone e Your deskset has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap e Do not u
34. ercom call and there is no answer after the programmed number of rings see Number of rings on page 57 the caller is prompted to leave a message in the private mailbox 37 Telephone operation Call transfer You can transfer a call to any other system telephone Only the recipient extension can answer the transferred call Blind transfer While on a call you can transfer a call directly without notifying the desired extension 1 Press TRANSFER on the deskset while on a call HO TASER CORNE MEW SLE 2 Press A or W to scroll to the desired extension ee then press MENU SELECT or P SKIP me Es E 3 The destination device rings Choose either option below e Answer the call by lifting the corded handset or pressing SPEAKER 4 e You can resume the call by pressing the corresponding flashing line key LINE 1 LINE 4 on the deskset before the destination device answers the call 4 Put the corded handset on the deskset or press SPEAKER 4 to hang up g NOTE lf the private mailbox of the destination extension is off the transferred call will only ring on the destination extension for five times If the destination extension does not answer within that period the transferred call rings back the deskset If the deskset does not answer the call the call ends after it has been in the transfer process for 10 minutes 38 Telephone operation Call transfer using intercom Transfer a call and speak to the receiving party
35. ering system menu Press ANS SYS in idle screen Menu Description Reference Play messages Play messages in the private mailbox Pages 63 64 Mailbox On Off Turn on or off the private mailbox or Page 57 set to play an announcement only to caller when no one is available to pick up the call Record memo Record reminders for yourself or others Page 65 who are using the same telephone system Gen MB Play or delete messages in the general Pages 63 64 mailbox Settings Set up the deskset s private mailbox Pages 57 61 Mailbox On Announce only Set the number of rings before the system answers the incoming calls and record your own greeting announcements Remote access Modify the passcode for users to access private mailbox remotely by making a call to one of the telephone lines Message length Set the maximum duration allowed for any voice messages Call screening Set whether the deskset user hear the caller whenever a voice recording is taking place Call intercept Set whether users of other system extensions can intercept and stop a recording in private mailbox and talk to the caller Msg alert tone Set whether a tone is played in idle mode when there are unattended messages in the private mailbox Remaining time Check the remaining recording time Page 62 and number of messages available in the private mailbox Delete all old Delete all old messages in the private Page 65 mailbox
36. ess A or W to browse through the directory 3 Use the dial pad keys 2 9 to enter a letter to start a name search e If there is an entry matching the letter you press the directory shows the first name beginning with that letter e If there is no entry matching the letter you press the directory shows the next closest entry or the last entry For example if you have the names Jennifer Jessie Kevin and Linda in your directory e lf you press 5 JKL once you see Jennifer e If you press 5 JKL twice you see Kevin e If you press 5 JKL three times you see Linda e To view Jessie press W while Jennifer is displayed 48 Directory Dial delete or edit entries You can dial delete or edit a directory entry name and number when it is shown on the deskset screen You can use the directory review page 47 or name search page 48 to show an entry Display dial When a number is displayed on the screen you can dial the number by lifting the corded handset or pressing SPEAKER 4 or the desired line key LINE 1 LINE 4 Delete an entry When a directory entry appears press DELETE then press MENU SELECT to confirm Edit an entry 1 When a directory entry appears press MENU SELECT 2 The screen displays Edit number Use the dialing keys to edit the number up to 32 digits e Press DELETE to delete a digit e Press and hold DELETE to delete all digits e Press REPEAT or SKIP to move the cursor to th
37. est that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty 6 What must you return with the PRODUCT to get warranty service You must e Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty and e Include a valid proof of purchase sales receipt identifying the PRODUCT purchased PRODUCT model and the date of purchase or receipt and e Provide your name complete and correct mailing address and telephone number 7 Other limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this PRODUCT VTech provides no other warranties for this PRODUCT The warranty exclusively describes all of VTech s responsibilities regarding the PRODUCT There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the
38. h menu items e Press MENU SELECT or SKIP to select a highlighted menu item e Press MENU SELECT to save changes e Press CANCEL to cancel an operation exit the menu display or return to the idle screen 13 Getting started Deskset overview The following tables provides you with more details on the main menu and the answering system menu of the deskset Table 1 Main menu Press MENU SELECT in idle screen Menu Description Reference Review add or delete directory entries Pages 45 49 Call history Review delete call history entries or Pages 50 56 copy an entry to directory Ringer setting Set ringer volume and ring tone for an Pages 18 19 incoming call Deskset setup Set LCD contrast key tone language Pages 20 23 Primary line call privacy deskset name and hold remainder Primary line defines which line is automatically selected each time you pick up the corded handset or press the speakerphone Call privacy defines whether other extensions can barge in to join a call in progress Speed dial Program the desired telephone Pages 42 44 numbers or extension numbers into the speed dial keys User support Display a website for you to get extra Page 24 support Deskset info Display ring group status and Page 24 the extension number of a paired accessory Factory reset Reset all settings of the deskset to the Page 23 factory default Getting started Deskset overview Table 2 Answ
39. he same way as incoming messages or memos see Message playback on page 63 To record a call 1 During a call press MENU SELECT 2 Press MENUSELECT or P SKIP to start recording 3 The recording starts and the screen shows Rec Both the deskset user and the far end party hear a beep sound g NOTE To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call you should start the recording process and then inform the other party that you are recording the call To stop recording Place the handset back to the deskset or press SPEAKER to hang up if you are using the speakerphone OR 1 Press MENU SELECT during the recording 2 Press MENU SELECT or P SKIP to stop recording The system saves the conversation into the private mailbox 30 Telephone operation Options while on calls Chain dialing While you are on a call you can initiate a dialing sequence from the numbers in the directory caller ID history or redial list Chain dialing can be useful if you wish to access other numbers such as bank account numbers or access codes from the directory caller ID history redial list or speed dial memory To access the directory while on a call 1 Press A DIR then press A or to scroll to the desired entry 2 Press MENU SELECT to dial the desired entry To exit without making changes press CANCEL and continue with the conversation To access the call history
40. he telephone service provider It might be necessary to change telephone service to use this feature Contact your telephone service provider if e You have both caller ID and call waiting but as separate services you might need to combine these services e You only have caller ID service or only call waiting service e You do not subscribe to caller ID or call waiting services There are fees for caller ID services In addition services may not be available in all areas g NOTE You can use this product with regular caller ID service or you can use this product s other features without subscribing to caller ID or combined caller ID with call waiting service 50 Call history Caller ID information How the caller ID information call log works The telephone stores caller ID information for the last 50 incoming calls in the deskset Entries are stored in reverse chronological order The telephone deletes the oldest entry when the log is full to make room for new calls Each extension has independent caller ID information Deleting the caller ID information on any one extension does not affect the caller ID information on other extensions If you answer a call before the information appears on the screen it does not show in the caller ID information Review the caller ID information to determine who called to easily return the call or to copy the callers name and number into your directory The time and date of
41. he telephone service provider is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada This device complies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this phone The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada
42. hone operation Options while on calls Hold Use this feature to hold one line while accessing another or as part of the conference While on a call press HOLD The corresponding line D re key LINE 1 LINE 4 indicator for the line on hold flashes slowly After the call has been put on hold for FLASH AUTO REDIAL DND CANCEL more than three minutes you hear a double beep every 30 seconds To adjust the volume or turn off the reminder beep see Hold reminder on page 22 If you are using the speakerphone the speakerphone turns off and the SPEAKER key turns off automatically after you press HOLD If you are using the corded headset the headset turns off and the HEADSET key turns off automatically after you press HOLD To release the hold press line key LINE 1 LINE 4 of the line being put on hold Music on hold M O H feature is available When you put a call on hold the caller will hear the music that comes with the telephone system To change the setting and for more details refer to the Music on hold section in the user s manual of CM18445 console g NOTES e The call privacy setting in Deskset setup menu remains unchanged after the call is put on hold e The call ends automatically after it is put on hold for 15 minutes Switching between lines Use this feature to switch between lines during an outside call 1 Press the desired line key LINE 1 LINE 4 of another telephone line to make or answer another ca
43. i le produit entre en contact avec du liquide d branchez imm diatement le fil t l phonique ou le cordon d alimentation Ne rebranchez pas le produit avant qu il soit compl tement sec e vitez d installer le syst me t l phonique dans les endroits soumis une temp rature extr me la lumi re directe du soleil ou proximit imm diate d autres appareils lectriques ou lectroniques Prot gez votre t l phone contre les sources d humidit la poussi re les vapeurs et les liquides corrosifs e Installez cet appareil dans un endroit prot g o personne ne peut tr bucher sur les cordons d alimentation ou la ligne t l phonique Prot gez les c bles contre les dommages ou l abrasion e Si le produit ne fonctionne pas correctement consultez la section D pannage Troubleshooting des pages 70 73 de ce guide d utilisation Si vous ne pouvez pas r gler le probl me ou si le produit est endommag consultez la section Garantie limit e Limited warranty des pages 80 81 N ouvrez pas ce produit sauf tel qu indiqu dans le guide d utilisation L ouverture du produit ou le remontage inad quat pourrait vous exposer des tensions dangereuses ou autres dangers e Les adaptateurs secteurs sont con us pour tre orient s verticalement ou install s sur le plancher Les broches ne sont pas con ues pour se maintenir en place si la fiche est branch e dans une prise de courant au plafond sous la table ou sous une armoire
44. ing group section in the user s manual of CM18445 console 1 When the deskset is idle press MENU SELECT 2 Press A or to scroll to Deskset info then press MENU SELECT or P SKIP 3 Press CANCEL or REPEAT to return to the previous menu User support Use this feature to display the VTech website 1 When the deskset is idle press MENU SELECT 2 Press A or to scroll to User support then press MENU SELECT or gt SKIP 3 Press CANCEL or REPEAT to return to the previous menu 24 Telephone operation Telephone operation The deskset comes programmed to select a line automatically for calls when you do not press a line key To override the automatic line selection setting see Primary line on page 21 for details When you answer a call the deskset automatically selects the ringing line Line indicators Each of the four indicators on LINE 1 LINE 4 indicate the state of the corresponding telephone line ENE PUNE SS IEN MESSAGE WAITING C e On when the corresponding line is in use e Flashes slowly when the line is on hold LINE 3 LINE 4 e Flashes quickly when there is an incoming call or a transfer call DELETE LINE 1 LINE 2 Making and ending a call To make a call from the deskset 1 Lift the handset or press SPEAKER 4 OR To override automatic line selection press LINE 1 LINE 4 for the desired line then lift the handset 2 Wait for a dial tone then enter the teleph
45. ing system Answering system operation Delete all mailbox messages You can use delete all messages stored in the private mailbox or stored in the general mailbox To delete all messages in the private mailbox 1 When the deskset is idle press ANS SYS 2 Press A or to scroll to Delete all old then press MENU SELECT or gt SKIP 8 The screen displays Delete all old messages Press A or to scroll to Yes 4 Press MENU SELECT or P SKIP to confirm The screen displays All old msgs deleted To delete all messages in the general mailbox 1 When the deskset is idle press ANS SYS 2 Press A or W to scroll to Gen MB then press MENU SELECT or SKIP 3 Press A or to scroll to Delete all old then press MENUSELECT or SKIP 4 The screen displays Delete all old messages Press A or to scroll to Yes 5 Press MENU SELECT or R SKIP to confirm The screen displays All old msgs deleted Record memo Memos are messages you record into the deskset mailbox You can save play back and delete them like incoming messages You can record a memo as a reminder to yourself or send a message to other extensions using the answering system 1 When the deskset is idle press ANS SYS 2 Press A or to scroll to Record Memo then press MENU SELECT or gt SKIP 3 Press A or to scroll to a desired extension then press MENU SELECT or gt SKIP 4 Press MENU SELECT to start recording Lift the corded handset
46. ions apparaissant sur le produit e vitez d utiliser le t l phone pendant un orage II pourrait y avoir un faible risque d lectrocution e N utilisez pas un t l phone pr s d une fuite de gaz Dans certaines circonstances une flamm che pourrait se produire lorsque l adaptateur est branch une prise de courant ou lorsque le combin est d pos sur son chargeur Ceci est un v nement fr quent associ avec la fermeture d un circuit lectrique L utilisateur ne devrait pas brancher un t l phone dans une prise de courant et ne devrait pas d poser un combin charg dans le chargeur si le t l phone se trouve dans un environnement comportant une concentration de gaz inflammables ou ignifuges moins de se trouver dans un endroit o la ventilation est ad quate Une flamm che dans de tels environnements pourrait provoquer une explosion De tels environnements peuvent comprendre les endroits o de l oxyg ne des fins m dicales est utilis sans ventilation ad quate des endroits o se trouvent des gaz industriels dissolvants de nettoyage des vapeurs de gazoline etc une fuite de gaz naturel etc e N utilisez pas ce produit pr s de l eau ou lorsque vous tes mouill s Par exemple ne l utilisez pas dans des sous sols humides ou sous la douche ou pr s d une piscine d un bain d un vier de cuisine ou d une cuve de lavage N utilisez pas de liquides ou de vaporisateurs a rosol de nettoyage S
47. kerphone CANCEL NW OOO is on HEADSET e On when deskset e On when the corded headset begins a is in use one to one or one to group broadcast 17 Telephone settings Deskset setup Menu settings Use this menu to change the deskset settings 1 3 4 Press MENU SELECT when in idle mode when the deskset is not in use to enter the main menu Press A or to scroll to the feature to be changed The gt symbol indicates the selected menu item Press MENU SELECT or P SKIP to select the menu item Press CANCEL to exit setup without making changes g NOTE Press CANCEL to cancel an operation exit the menu display or return to idle mode Ringer volume Use this feature to set the ringer volume to one of six levels or turn the ringer off When the ringer is off the icon appears on the deskset screen The deskset stores the volume setting for all lines 1 Press A or to scroll to Ringer setting then press MENUSELECT or P SKIP Press MENU SELECT again or press SKIP to select Ringer volume Press A V or VOL on the deskset to adjust the ringer volume Press MENU SELECT to save the setting and return to the previous menu To a Rw D When the deskset is idle press MENU SELECT exit without making changes press CANCEL or REPEAT OR When the deskset is idle press VOL to adjust the ringer volume then press MENU SELECT to save g NOTE The
48. l is answered you can cancel the intercom by pressing SPEAKER 4 e You cannot intercom an extension that is on an intercom call Answer an intercom call When you receive an intercom call you hear a ringing tone and your screen displays Intercom XX XX represents the name and extension number of the calling device Press INTERCOM SPEAKER 4 or lift the corded handset to answer End an intercom call Place the handset back to the deskset or press SPEAKER 4 if you are using the speakerphone Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call there is an alert tone To answer the call press the corresponding line key LINE 1 LINE 4 The intercom call is put on hold automatically 36 Telephone operation Intercom Hold an intercom call During an intercom call press HOLD After the call has been put on hold for more than three minutes a double beep sounds every 30 seconds To turn off the reminder beep see Hold reminder on page 22 The far end of the held intercom call will hear the music that comes with the telephone system To change the setting and for more details refer to the Music on hold section in the user s manual of CM18445 console g NOTES e You can only hold one pair of intercom call e The intercom call on hold is dropped after 15 minutes Handle an intercom call by the private mailbox When the deskset receives an int
49. la conversation Pour assurer votre conformit aux r glements f d raux ou provinciaux en rapport avec les enregistrements des conversations t l phoniques vous devriez informer l autre partie lorsque vous activez l enregistrement CONSERVEZ CES INSTRUCTIONS 79 Appendix Limited warranty 1 What does this limited warranty cover The manufacturer of this VTech product warrants to the holder of a valid proof of purchase CONSUMER or you that the product and all accessories provided in the sales package PRODUCT are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the PRODUCT operating instructions This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada 2 What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period materially defective PRODUCT During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a materially defective PRODUCT If we repair the PRODUCT we may use new or refurbished replacement parts If we choose to replace the PRODUCT we may replace it with a new or refurbished PRODUCT of the same or similar design We will retain defective parts modules or equipment Repair or replaceme
50. laces with extreme temperature direct sunlight or other electrical devices Protect your phone from moisture dust corrosive liquids and fumes e Install this product in a protected location where no one can trip over any line or power cords Protect cords from damage or abrasion e If this product does not operate normally see the Troubleshooting section on pages 70 73 of this user s manual If you cannot solve the problem or if the product is damaged refer to the Limited warranty section on pages 80 81 Do not open this product except as directed in your users manual Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks e This power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling an under the table or cabinet outlet e For PLUGGABLE EQUIPMENT the socket outlet shall be installed near the equipment and shall be easily accessible Caution A e Use only the power adapter provided with this product To obtain a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada dial 1 800 267 7377 e Use only the supplied rechargeable battery or replacement battery model BT266342 To order a replacement battery visit our website at www vtechphones com or call 1 800 595 9511 In Canada dial 1 800 267 7377 e To prevent risk of fire
51. lays the name of the first corresponding number from the directory Missed new calls indicator When there are new or missed calls and you try to review the caller ID log by pressing W CID the screen shows XX Missed call s All new or missed entries are counted as missed calls Each time you review a call history entry with the icon new the missed calls message goes away Review the caller ID information 1 When the deskset is idle press W CID The DELETE deskset displays XX Missed calls 2 Press A or to review the caller ID CONFERENCE ME seLeor information The caller ID entries are stored in rever hronological order starting with th DADE Ec everse chronological order starting e most recent entry 8 To exit without making changes press CANCEL OR 1 When the deskset is idle press MENU SELECT 2 Press A or to scroll to Call history then press MENU SELECT or SKIP The deskset displays XX Missed calls 3 Press A or to review the caller ID information The caller ID entries are stored in reverse chronological order starting with the most recent entry 4 To exit without making changes press CANCEL twice 52 Call history Caller ID operation View dialing options Although the incoming call history entries have 10 digits the area code plus the seven digit number in some areas you may need to dial the seven digits only 1 plus the seven digits or 1 plus the area code
52. ll The current call is put on hold automatically 2 To return to the first call press the line key LINE 1 LINE 4 of the original call The second line is put on hold automatically g NOTE Source of music files FreeMusicArchive org Used under open license 28 Telephone operation Options while on calls Call privacy During a call you can temporarily change the call privacy setting to allow or disallow other extensions to join the call The original setting is automatically restored after you hang up or resume the call you put on hold To turn call privacy off during a call 1 During the call press MENU SELECT 2 Press A or Y to scroll to Private then press MENU SELECT or k SKIP Other extensions can now join the call by pressing the corresponding line key LINE 1 LINE 4 To turn call privacy back on during a call 1 During the call press MENU SELECT 2 Press A or Y to scroll to Private then press MENU SELECT or P SKIP The deskset displays Priv No extension can join the call now If another extension tries to access the line you are using it displays Private call O NOTE To set call privacy for every incoming and outgoing call see page 22 29 Telephone operation Options while on calls Recording a call Use this feature to record a phone conversation during a call The recording is treated the same as memos and is marked as a new message in the private mailbox Listen to recorded conversation t
53. m the other party that you are recording the conversation SAVE THESE INSTRUCTIONS Parts checklist Your telephone package contains the following items Save your sales receipt and original packaging in the event warranty service is necessary CMi8245 vtech vtech User s manual Quick start guide Users manual Quick start guide Deskset power adapter Deskset Handset with coiled Backup battery cord installed Directory card X2 Wall mount bracket Table of contents Getting started Installation His reens miinnx 1 Backup battery installation 2 Backup battery charging 3 Deskset installation 4 Wall mount installation Optional 6 Tabletop to wall installation 6 Wall to tabletop installation 7 Add and register a deskset 8 Add a corded headset Optional 9 Deskset overview 10 Deskset icon display 16 Alert tones and lights 17 Telephone settings Deskset setup 18 Menu settings 18 Ringer volume 18 Ringer tone 19 Do not disturb DND 19 LOD contrast 20 Key 1ONG ieee 20 LCD language ciconia 21 Primary lines is nes 21 Call PriVaCy ici cc seni Sasa 22 Hold reminder 22 Deskset name 23 Factory reset
54. mally at the preset volume 26 Telephone operation Options while on calls Call waiting If you subscribe to call waiting service with your telephone service provider you hear two beeps if someone calls while you are in the middle of a call e Press FLASH to put your current call on hold and CE MEMU SeLECT take the new call FLASH AUTO REDIAL DND CANCEL e Press FLASH at any time to switch back and forth M F C YS between calls Volume control Use this feature to independently set the listening volume to one of six levels for each of the listening options corded handset corded headset and speakerphone All settings are independent While on a call press VOL to adjust the listening volume Mute Use this feature during a telephone conversation to silence the microphone You can hear the caller but the caller cannot hear you To mute a call e Press MUTE When mute is on the MUTE lights up werom MUTE the screen also displays Mute ee m To take a call off mute e Press MUTE again and resume speaking Temporary tone dialing If you have pulse rotary service only use this feature to temporarily switch pulse to touch tone dialing during a call by pressing TONE X 1 Press TONE X during a call 2 Use the dialing keys to enter the desired number The telephone sends touch tone signals The telephone automatically returns to pulse dialing mode after you end the call 27 Telep
55. messages and after four rings when there are no new messages This enables you to check for new messages without paying for a toll call 6 Press MENU SELECT or P SKIP to save the setting Voice language The default language for mailbox s voice prompts is English You can change to use French if desired To change the setting and for more details refer to the Language section in the user s manual of CM18445 console 57 Answering system Private mailbox setup Announcement An announcement plays when calls are answered by the private mailbox The system has a default announcement Extension X is not available to answer your call right now Please leave a message after the tone X is the extension number of your deskset You can use this announcement or record your own You can record an announcement up to 90 seconds To record the announcement 1 2 3 When the deskset is idle press ANS SYS Press A or Y to scroll to Settings then press MENU SELECT or P SKIP Press A or to scroll to Mailbox On or Announce only then press MENU SELECT or SKIP Press A or to scroll to Anncment setup then press MENU SELECT or gt SKIP Press A or W to scroll to User anncment then press MENU SELECT or gt SKIP e f you have recorded your own announcement before press A or W to scroll to Change Press MENU SELECT to start recording Lift the corded handset or face the deskset to record your anno
56. messages in the general mailbox Press MENU SELECT or P SKIP to play the messages Options during playback When a message is playing you can adjust the playback volume skip repeat delete the message or switch between speakerphone and handset earpiece When a message is playing on the deskset e Press VOL to adjust the message playback volume e Press R SKIP after the date and time announcement to skip to the next message e Press REPEAT to repeat the current message Immediately press REPEAT after the date and time announcement to hear the previous message e Press DELETE after the date and time announcement to delete the message The system announces Message deleted e Lift the handset to listen to the message playback through the handset earpiece Press SPEAKER 4 to switch back to speakerphone Transfer messages When a message in the deskset mailbox is playing you can transfer the message to a desired extension 1 Press TRANSFER on the deskset while the deskset is playing a message 2 Press A or to scroll to a desired extension then press MENU SELECT or SKIP If you transfer the message to the console the deskset displays Message transferred to extension 0 and announces Message transferred to general mailbox If you transfer the message to other extension the deskset displays Message transferred to extension X and announces Message transferred to extension mailbox X 64 Answer
57. nsions to join a call in progress You can turn this setting on to ensure that only one device uses a line at a time 1 EN When the deskset is idle press MENU SELECT 2 Press A or to scroll to Deskset setup then press MENU SELECT or gt SKIP Press A or W to scroll to Call privacy then press MENU SELECT or SKIP Press A or to scroll to On or Off Press MENU SELECT or R SKIP to save the setting and return to the previous menu To exit without making changes press CANCEL or REPEAT O NOTE To temporarily change the call privacy setting during a call see page 29 Hold reminder When the deskset holds an outside call or an intercom call for more than three minutes it gives you a double beep every 30 seconds You can set its volume to to one of six levels or turn the reminder off 1 2 When the deskset is idle press MENU SELECT Press A or to scroll to Deskset setup then press MENU SELECT or gt SKIP Press A or to scroll to Hold reminder then press MENU SELECT or gt SKIP Press A V or VOL on the deskset to adjust the reminder volume Press MENU SELECT or P SKIP to save the setting and return to the previous menu To exit without making changes press CANCEL or REPEAT 22 Telephone settings Deskset setup Deskset name Use this feature to rename the deskset 1 2 When the deskset is idle press MENU SELECT Press A or to scroll to Deskset se
58. nt of the PRODUCT at VTech s option is your exclusive remedy VTech will return repaired or replacement products to you in working condition You should expect the repair or replacement to take approximately 30 days 3 How long is the limited warranty period The limited warranty period for the PRODUCT extends for TWO 2 YEARS from the date of purchase If VTech repairs or replaces a materially defective PRODUCT under the terms of this limited warranty this limited warranty also applies to repaired or replacement PRODUCT for a period of either a 90 days from the date the repaired or replacement PRODUCT is shipped to you or b the time remaining on the original two year limited warranty whichever is longer 4 What is not covered by this limited warranty This limited warranty does not cover e PRODUCT that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or e PRODUCT that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or e PRODUCT to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or e PRODUCT to the extent that the problem is caused by use with non VTech accessories or e PRODUCT whose warranty quality stickers PRODUCT serial number plate
59. nued OR 1 When the deskset is idle press MENU SELECT 2 3 Press MENU SELECT or P SKIP to choose Directory Press A or Y to scroll to Add contact then press MENUSELECT or P SKIP e If the directory is empty press MENU SELECT The screen displays Enter number Use the dialing keys to enter the number up to 32 digits Press MENU SELECT to save The deskset displays Enter name Use the dialing keys to enter the name up to 24 characters Press MENU SELECT to save To exit without making changes press Cancel to return to the previous menu Review directory entries 1 3 When the deskset is idle press A DIR The screen displays the first entry in the directory Press A or W to browse through the directory Entries appear in alphabetical order Press CANCEL to return to idle mode OR 1 2 3 When the deskset is idle press MENU SELECT Press MENU SELECT or P SKIP to choose Directory Press MENU SELECT or R SKIP to choose Review The screen displays the first entry in the directory Press A or W to browse through the directory Entries appear in alphabetical order Press and hold CANCEL to return to idle mode 47 Directory Search directory Search by name The names appear in alphabetical order Follow the steps below to search for directory entries on the deskset 1 Press A DIR on the deskset The screen displays the first entry in the directory 2 Pr
60. o the deskset Side view of the deskset 1 Lift open and rotate the plastic cover 2 Then plug a 2 5 mm headset into the HEADSET f jack on the side of the deskset g NOTE The HEADSET button on the deskset controls only the corded headset For more details on the operation of the corded headset refer to the user s manual of the corded headset Getting started Deskset overview 4 LINE BUSINESS SYSTEM MESSAGE WAITING MESSAGE WAITING indicator lt e On when there are new messages in the private mailbox LINE 1 LINE 4 keys e Press to make or answer a call on the desired line DELETE SELECT ANS SYS e Press to enter the answering system menu DELETE e While playing a message press to delete the message e While reviewing the caller ID information press to delete an individual entry e While predialing press to delete digits A DIR e Press to view directory information W CID e Press to view caller ID information igi ig 5 ER Speed dial keys MIC m e Press to dial the desired speed dial 5 number DIRECTORY CARD v LOWER MIC e When assigning or dialing a speed dial number press to switch to the lower location the second 16 locations of a speed dial key Navigation keys e While in menus press A or to scroll through the menus highlight items or change settings Press SKIP to enter the selected item or press REPEAT to return to the p
61. one number The screen displays the elapsed time as you talk in hours minutes and seconds To end a call from the deskset e Place the handset on the deskset to hang up OR e If you are using the speakerphone press SPEAKER to hang up O NOTE The elapsed time is not affected by accessing services from your telephone service provider To make a call using a corded headset Make sure a corded headset is connected to the deskset page 9 1 Press HEADSET on the deskset 2 Wait for a dial tone then dial the number 3 To hang up press HEADSET 25 Telephone operation Telephone operation On hook dialing predialing 1 Enter the telephone number Press DELETE to make corrections 2 Lift the handset or press SPEAKER 4 to dial OR To override automatic line selection press LINE 1 LINE 4 for the desired line then lift the handset Full duplex speakerphone During a call press SPEAKER to switch between handsfree speakerphone and normal handset use Press SPEAKER again if you are using speakerphone or place the handset on the deskset to hang up Answering a call Lift the handset or press the corresponding line key LINE 1 LINE 4 SPEAKER or HEADSET on the deskset to answer an incoming call Temporary ringer silencing When the telephone is ringing you can temporarily silence the ringer of the deskset without disconnecting the call Press MUTE to silence the ringer The next call rings nor
62. or battery explosion replace with the correct battery type Dispose of used batteries according to the instructions Important safety information Especially about cordless telephones e Electrical power The deskset must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the handset if the deskset is unplugged switched off or if the electrical power is interrupted e Power adapter The power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet e Rechargeable batteries This product contains nickel metal hydride rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger e Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture Like other batteries of this type if burned or punctured they could release caustic material which could cause injury The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel metal hydride rechargeable batteries when taken out of service
63. or face the deskset to record your memo 5 Press MENU SELECT again to stop recording You hear the playback of the recording 6 Press A or W to choose OK to save the recording or choose Change to record again if desired Press MENU SELECT or k SKIP 65 Answering system Remote access Use this feature to reach your answering system remotely by calling any telephone line connected this deskset from any touch tone telephone Make sure the auto attendant feature of your CM18445 console and the private mailbox of the extension are turned on for this feature to work Remote access can only play messages stored in the private mailbox To remotely reach the answering system 1 Dial any telephone line connected to the console from any touch tone telephone 2 When the system answers enter the extension number 8 Once the private mailbox of the extension answers enter the three digit remote access code 000 is the default code see Remote access code on page 59 to change it 4 Enter the following remote command s Remote commands Press to play all messages Press to delete all old messages Press to delete the current message during playback Press to repeat the current message during playback Within 5 seconds of message playback press 4 again to listen to the previous message during playback Press to stop and return to the remote commands during playback Press to skip to the next message during playback
64. ore the paging call is answered you can cancel the paging by pressing CANCEL e You cannot page an extension that is on a call e If all four telephone lines are in use the paging feature is not available Set and edit a group for paging call Use the group setting if you want to broadcast your voice to a group of extensions When you page a group only the selected extensions hear your voice You can create up to three paging groups 1 Press PAGE on the deskset when it is idle 2 Press A or Y to scroll to Group press MENU SELECT or P SKIP 3 Press A or W to scroll to Define groups press MENU SELECT or SKIP 4 Press A or to scroll to a desired group Group 1 Group 3 press MENU SELECT or P SKIP 5 The registered extensions apart from cordless headset and speakerphone display Use the dial pad to press an extension number if you want to add it to the group e To remove an extension number press the same number again 6 Press MENU SELECT or SKIP to save the setting and return to the previous menu To exit without making changes press CANCEL or lt REPEAT g NOTE Each group can contain a maximum of four other system extensions 40 Telephone operation Paging Make a paging call to multiple extensions 1 Press PAGE on the deskset when it is idle 2 Press A or to scroll to Group or All press MENU SELECT or P SKIP e f you choose Group press A or to scroll to a desired group of extensions Then
65. p This deskset has a private mailbox that can answer calls and record messages when the auto attendant of the console and the private mailbox of the deskset are turned on When the auto attendant in the console picks up a call the caller has to enter the extension number of this deskset to access the private mailbox The private mailbox answers the call after the ring delay time you set in the Number of rings section below Activate private mailbox There are three different mode of your private mailbox You can turn it On or Off or choose Announce only If you choose Announce only your deskset plays an announcement only and the call is then dropped automatically 1 When the deskset is idle press ANS SYS 2 Press A or to scroll to Mailbox On Off then press MENU SELECT or gt SKIP 3 Press A or W to choose On Off or Announce only 4 Press MENU SELECT or P SKIP to save the setting Number of rings You can set the number of times your deskset rings before the private mailbox picks up a call 1 When the deskset is idle press ANS SYS 2 Press A or Y to scroll to Settings then press MENU SELECT or SKIP 3 Press A or to scroll to Mailbox On or Announce only then press MENU SELECT or SKIP 4 Press MENU SELECT or P SKIP to choose No of rings 5 Press A or W to choose the desired number of times 2 7 or Toll saver Toll saver the private mailbox answers a call after two rings when there are new
66. p an intercom call 1 Press INTERCOM to activate the intercom call that you want to drop The external line s is are automatically placed on hold Place the corded handset on the deskset or press SPEAKER 4 2 If there is only one external line on hold press LINE 1 LINE 4 to resume the external call and lift the corded handset on the deskset If there is multiple external lines on hold press CONFERENCE to resume the conference call To end a conference call e Place the corded handset on the deskset or press SPEAKER 4 The call will be ended when all parties hang up 35 Telephone operation Intercom You can use the intercom feature for conversations between this deskset and other system devices Make an intercom call to an extension 1 Press INTERCOM on the deskset when it is idle 2 Press A or to scroll to a desired extension then press MENU SELECT or gt SKIP 3 The screen displays Calling XX XX represents the name and extension number of destination device OR If you have assigned extension numbers as speed dial entries see Assign a speed dial entry on pages 42 43 you can initiate an intercom by pressing the desired speed dial key 1 When the deskset is idle press the desired speed dial key or press LOWER followed by the desired speed dial key 2 The deskset displays Calling XX XX represents the name and extension number of the destination device g NOTES e Before the intercom cal
67. plus the seven digits You can change and store the number of digits that you dial in the call history While reviewing the call history press pound key repeatedly on the deskset to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory Dial a call history entry 1 When in the caller ID history press A or W to browse the number you wish to call 2 Lift the handset or press SPEAKER 4 OR To override automatic line selection press the desired line key LINE 1 LINE 4 then lift the handset to call 53 Call history Caller ID operation Save a call history entry to the directory 1 When in the caller ID history press A or W to browse to the number you wish to save Press MENU SELECT The screen displays Edit number Use the dialing keys to edit the number up to 32 digits e Press DELETE to delete a digit e Press and hold DELETE to delete all digits e Press REPEAT or SKIP to move the cursor to the left or right e Press Aor W to move the cursor to the beginning or end Press MENU SELECT to save The deskset displays Edit name Use the dialing keys to edit the name up to 24 characters e Press DELETE to delete a character e Press and hold DELETE to delete all characters e Press REPEAT or SKIP to move the cursor to the left or right e Press Aor W to move the cursor to the beginning or end e Press 0
68. revious menu e While entering names or numbers press REPEAT or D SKIP to move the cursor to the left or right e While playing back messages press lt REPEAT to repeat the message or press P SKIP to skip to the next message MENU SELECT 10 Getting started Deskset overview TRANSFER CONFERENCE e Press to transfer a e Press to add another call to an extension extension or outside e During message line to an existing call playback press to transfer the message MENU SELECT to an extension e Press to enter the HOLD menu e While in the menu press to select an item or save an entry e Press to place an outside call or intercom call on hold or setting FLASH HOLD TRANSFER CONFERENCE MENU SELEQ e During a call CANCEL press to answer an FLASH AUTO REDIAL DND CANCEL e While in a menu aus a a em press to cancel an you receive a call operation and exit the waiting alert menu display AUTO REDIAL C1 x 2 x 3 e Press to view the last 10 numbers i dialed GHI 4 JKL 5 MNO 6 MUTE rans 7 TUV 8 woe e During a call press to mute the DND Do not disturb e Press once to turn the feature on Press again to turn off Oooonoooodo H microphone OPER 0 nels UTE Di SPEAKER 4 INTERCOM FT I 1 e Press to turn on the e When in idle mode less MSRM EA speakerphone
69. ric shock Safety information e Read and understand all instructions in the user s manual Observe all markings on the product e Avoid using a telephone during a thunderstorm There may be a slight chance of electric shock from lightning e Do not use the telephone to report a gas leak in the vicinity of the leak Under certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the handset is replaced in its cradle This is a common event associated with the closing of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged handset into the cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc e Do not use this product near water or when you are wet For example do not use it in a wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for cleaning If the product comes in contact with any liquid unplug any line or power cord immediately Do not plug the product back in until it has dried thoroughly e Avoid placing the telephone system in p
70. ringer volume also determines the ringer volume for intercom calls If the deskset ringer volume is set to off it is silenced for all incoming calls including intercom calls Telephone settings Deskset setup Ringer tone Use this feature to choose one of the ten ringer tones for incoming calls You can choose different ringer tones for different lines so you can easily identify which line is calling When the deskset is idle press MENU SELECT Press A or to scroll to Ringer setting then press MENU SELECT or SKIP Press A or to scroll to Ringer tone then press MENU SELECT or SKIP Press A or to select the desired line Line 1 Line 2 Line 3 or Line 4 then press MENU SELECT or k SKIP Press A or to select a desired ringer tone 6 Press MENU SELECT to save the setting and return to the previous menu To exit without making changes press CANCEL or REPEAT 7 Repeat steps 4 6 above to choose ringer tones for other lines if desired RON O1 Do not disturb DND Use this feature to silence your deskset When you activate the do not disturb function the icon appears on the deskset screen You will not receive any paging call and you will not hear rings of incoming call or intercom call Instead the LINE 1 LINE 4 indicator flashes to signal an incoming call If you receive an intercom call the extension number of that intercom call appears on the screen display 1 Press DND to pre
71. rn this feature on or off See Call intercept on page 61 Message playback From the deskset you can play the messages in the private mailbox and the general mailbox You can choose to play the new messages only or play old messages When playback begins the total number of messages is announced Before each message you hear the date and time of the recording After the last message you hear End of the messages g NOTE Messages in general mailbox are stored in console To listen to messages in the private mailbox 1 While the deskset is idle press ANS SYS 2 Press MENU SELECT or SKIP to choose Play messages 3 If you have only new messages or only old messages the deskset plays the messages directly OR If you have both new and old messages press A or W to choose New messages to play the new messages only or Old messages to play old messages in the private mailbox Press MENU SELECT or P SKIP to play the messages 63 Answering system Answering system operation To listen to messages in the general mailbox 1 While the deskset is idle press ANS SYS 2 Press A or W to scroll to Gen MB then press MENU SELECT or P SKIP 3 Press MENU SELECT or R SKIP to choose Play messages 4 If you have only new messages or only old messages the deskset plays the messages directly OR If you have both new and old messages press A or W to choose New messages to play the new messages only or Old messages to play old
72. rted Deskset installation 1 Install the mounting bracket for tabletop use Low tabletop position Insert the fixed tabs of the mounting bracket into slots and Press the flexible tabs into slots and until they click into place Low tabletop position High tabletop position Insert the fixed tabs of the mounting bracket into slots and Press the flexible tabs into slots and until they click into place High tabletop position Getting started Deskset installation 2 Connect the coiled handset and the power cord to the deskset Raise the antenna for optimum wireless range and performance Plug the large end of the power adapter into a power outlet not controlled by a wall switch Plug the end of the coiled handset cord into the jack at the bottom of the deskset N Plug the small end of the Route the power adapter power adapter into the cord through the slot at the power jack at the bottom of bottom of the deskset the deskset g NOTES Use only the power adapter supplied with this product To order a replacement power adapter visit our website at www vtechphones com or call 1 800 595 9511 In Canada please dial 1 800 267 7377 The power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet Getting started Wall moun
73. s REPEAT or P SKIP to choose Add to DIR then press MENU SELECT 4 Press MENU SELECT to save The deskset displays Edit number Use the dialing keys to edit the number up to 32 digits e Press DELETE to delete a digit e Press and hold DELETE to delete all digits e Press REPEAT or SKIP to move the cursor to the left or right e Press Aor W to move the cursor to the beginning or end 5 Press MENU SELECT to save The deskset displays Enter name Use the dialing keys to enter the name up to 24 characters e Press DELETE to delete a character e Press and hold DELETE to delete all characters e Press REPEAT or SKIP to move the cursor to the left or right e Press A or W to move the cursor to the beginning or end e Press 0 to add a space 6 Press MENU SELECT to save To exit without making changes press Cancel to return to the previous menu w 32 Telephone operation Redial To delete a number While the screen displays the desired number press DELETE to delete the number from the redial memory You hear a confirmation tone Auto redial Use this feature to automatically redial a number twice with a 30 seconds countdown in between the two dials 1 Press AUTO REDIAL to enter the redial list and display the most recently called number Press A or to view other recently called numbers While the screen displays the desired number press REPEAT or SKIP to choose Auto redial then press MENU
74. s or electronic serial numbers have been removed altered or rendered illegible or e PRODUCT purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to products used for rental purposes or e PRODUCT returned without a valid proof of purchase see item 6 below or e Charges for installation or setup adjustment of customer controls and installation or repair of systems outside the unit 80 Appendix Limited warranty 5 How do you get warranty service To obtain warranty service visit www vtechphones com or call 1 800 595 9511 In Canada please dial 1 800 267 7377 NOTE Before calling for service please review the user s manual a check of the PRODUCT s controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT s to the service location VTech will return repaired or replaced PRODUCT under this limited warranty to you Transportation delivery or handling charges are prepaid VTech assumes no risk for damage or loss of the PRODUCT in transit If the PRODUCT failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will requ
75. se excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the deskset should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD FROM THE WALL then pull the unit out by the unplugged cords 74 Appendix FCC part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXX This identifier must be provided to your telephone service provider upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product
76. sired extension then press MENU SELECT or SKIP The called extension picks up the intercom call OR Press the speed dial key assigned with the desired extension number The called extension picks up the intercom call 2 Press another available line key to make an outside call The original intercom call is put on hold When the external party picks up you can have a private conversation with that party 3 Press CONFERENCE at any time to begin the conference call 4 If necessary repeat step 2 and step 3 above to invite another external party to join the conference until the maximum capacity is reached B Hold an outside call or join a call in progress After establishing the first outside call the party can invite another system extension to join the conference by using intercom Any system extension can also join a call in progress by pressing the line key which is currently in use to set up a conference 1 Make or answer an outside call 2 Press another available line key to make another outside call The original outside call is put on hold When the external party picks up you can have a private conversation with that party OR Press INTERCOM Press A or Y to scroll to the desired extension then press MENU SELECT or SKIP The called extension picks up the intercom call and the outside call is put on hold OR Any system extension can press the line key currently in use to create a conference with the console
77. sole first before expanding your system with this CM18245 deskset Phone lines i 5 u a u e o 5 Optional 2 5mm corded headset CM18445 console CM18245 deskset purchased Ext 0 Ext 1 2 3u separately Install the deskset close to a power outlet not controlled by a wall switch The deskset can be placed on a flat surface or vertically mounted on the wall pages 6 7 For optimum range and better reception place the CM18445 console in a central and open location Your product may be shipped with a protective sticker covering the deskset display remove it before use For customer service or product information visit our website at www vtechphones com or call 1 800 595 9511 In Canada dial 1 800 267 7377 Avoid placing the deskset too close to e Communication devices such as television sets VCRs or other cordless telephones e Excessive heat sources e Noise sources such as a window with traffic outside motors microwave ovens refrigerators or fluorescent lighting e Excessive dust sources such as a workshop or garage e Excessive moisture e Extremely low temperature e Mechanical vibration or shock such as on top of a washing machine or work bench Getting started Backup battery installation Install the backup battery as shown below In the event of a power failure the charged backup battery allows the deskset to operate The backup battery will be charged when you connect the AC power
78. t installation Optional Tabletop to wall installation To install your deskset in the wall installation position make sure you first unplug the power adapter from the electrical outlet 1 Place your corded handset aside Use a coin to rotate the handset tab 180 degrees The protruding edge holds the corded handset when the deskset is mounted on the wall Protruding edge r Handset tab 2 Press in the direction indicated by the arrows to release and remove the mounting bracket from the deskset A Low tabletop position High tabletop position 3 Place the corded handset back to the deskset Plug the small end of the power adapter cord into the power jack on the back of the deskset Getting started Wall mount installation Optional 4 Align the wall mounting holes on the back of the deskset with the tabs of the standard wall plate Push the deskset down until it clicks securely in place 5 Plug the large end of the power adapter into an electrical outlet not controlled by a wall switch Wall to tabletop installation Follow the instructions below to return the deskset from wall installation to tabletop position 1 Remove the deskset from the wall Unplug the power adapter cord from the electrical outlet 2 Use a coin to rotate the handset tab 180 degrees 8 Follow the steps in Deskset installation on pages 4 5 to install your deskset for tabletop use 1 Getting started
79. technical specifications 75 Appendix FCC part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause
80. tercom 39 Transfer a call and speak to the receiving party 39 Make a paging call to an extension 40 Set and edit a group for paging call 40 Make a paging call to multiple EXTENSIONS issue ba eiea 41 End a paging call 41 Delete the group settings 41 Speed dial 42 Assign a speed dial entry 42 Dial a speed dial entry 44 Delete a speed dial entry ee 44 Directory About the directory ceecee 45 Capaci issus ns 45 Exit the directory csccceeceeeseeeees 45 Create directory entries 46 Create a new directory entry 46 Review directory entries 0 0 47 Search directory 48 Search by name 48 Dial delete or edit entries 49 Display dializscisssiaen whines 49 Delete an entry 49 Edit anentn issser si cuminn 49 Call history About the caller ID 50 Information about caller ID with call waiting 50 Caller ID information 51 How the caller ID information Call log works 51 Caller ID operation 52 Memory match 52 Missed new calls indicator 52 Review the caller ID information 52 View dialing options 53 Dial a call history entry 53 Save a call history entry to the directory 25e msn 54 Delete entries 55 Reasons for missing caller ID IMOM AOM cssseccee fo capa
81. the call and the callers name and telephone number are included in the display Caller ID information appears on the screen as the telephone rings or until the caller hangs up or until the call has been answered at another extension or until the call ends Callers name Callers number Time and date of call Appears whenthere are new or missed calls If you subscribe to caller ID service this phone automatically resets the time and date using the caller ID information from the first incoming call after initial setup or each time the power resumes after a power outage O NOTES e The caller ID information might not be available for every incoming call Callers might intentionally block their names and or telephone numbers e Each entry can store up to 24 digits for the telephone number and 16 characters for the name 51 Call history Caller ID operation Memory match If the incoming telephone number is an exact match with a telephone number in your directory the name that appears on the screen matches the corresponding name in your directory For example if Christine Smith calls her name appears as Chris if this is how you entered it into your directory g NOTE The number you see on your caller ID is in the format from the telephone service provider It usually delivers 10 digit telephone numbers area code plus telephone number The telephone system ignores the area code when searching for a match and disp
82. trolled by a wall switch Make sure the backup battery is installed and is charged My calls fade in and out while l m using my corded handset If you have a corded headset plugged into the telephone try unplugging it and firmly plugging it in again If you are using the speakerphone when this problem occurs eliminate any background noise Noise from the television radio or other appliances might cause the speakerphone to cut in and out Try engaging the MUTE button when you are not speaking or eliminating the background noise My deskset does not ring when receive a call Make sure that the ringer is not off Refer to Ringer volume on page 18 in this users manual Make sure the power cord or the backup battery is plugged in securely Make sure the system is properly set up Refer to Deskset installation on pages 4 5 for details If the other telephones in your building are having the same problem contact your telephone service provider Test a working telephone at the telephone jack If another telephone has the same problem contact your telephone service provider The telephone line cords connecting to the console might be defective Try installing new line cords Make sure that the Ring group assignment is correct Refer to Deskset information for the ring group status of the deskset To change the setting or for more details refer to Ring group section in user s manual of CM18445 console My caller ID isn t working
83. tup then press MENU SELECT or gt SKIP Press A or to scroll to Deskset name then press MENU SELECT or gt SKIP Use the dialing keys to change the name up to 10 characters e Press REPEAT or P SKIP to move the cursor left or right e Press DELETE to delete a character e Press and hold DELETE to delete all characters Press MENU SELECT to save the setting and return to the previous menu To exit without making changes press CANCEL Factory reset Use this feature to reset all settings of this deskset to their default settings All phone settings directory caller ID history redial list speed dial memory private mailbox messages will be reset Make sure the telephone system is idle before you reset the deskset 1 When the deskset is idle press MENU SELECT 2 Press A or to scroll to Factory reset then press MENU SELECT or gt SKIP The screen displays Are you sure to reset deskset Press A or to scroll to Yes or No Press MENU SELECT or P SKIP to confirm your choice The deskset resets all settings and returns to the previous menu 23 Telephone settings Deskset setup Deskset information This feature displays the ring group status of the deskset and the extension number of an accessory paired to the deskset Ring group defines if the deskset will ring when there is an incoming call at the corresponding line To change the setting and for more details refer to the R
84. udss cans cards this 56 Answering system Private mailbox setup 57 Activate private mailbox 57 Number of rings 57 Voice language 57 Announcement 58 Remote access code 59 Message Length 60 Call screening 60 Call intercept 0 0 ee eeeeeeeeeeeeeeeeees 61 Message alert 61 Remaining time 62 Answering system operation 0 63 New message indication 000 110 63 Call screening 63 Call intercept eisson iners 63 Message playback 63 Options during playback 64 Transfer messages 64 Delete all mailbox messages 65 Record Memo 65 Remote access 66 Appendix Deregister a deskset 67 Deskset display screen messages 68 Troubleshooting 70 Maintenance 74 FCC part 68 and ACTA 75 FOG Part 15 22 55 76 California Energy Commission battery charging testing instructions 77 For C UL compliance only 78 Limited warranty eeceeseeeeeneeeeeeees 80 Technical specifications 82 MAE ee 83 Getting started Installation This CM18245 deskset is an accessary of CM18445 concole You must purchase the CM18445 console and register this deskset to the console before use Install and set up CM18445 con
85. uncement Press MENU SELECT again to stop recording You hear the playback of the recording Press A or W to choose OK to save the recording or choose Change to record again if desired Press MENU SELECT or k SKIP To play the recorded announcement 1 2 3 When the deskset is idle press ANS SYS Press A or to scroll to Settings then press MENU SELECT or P SKIP Press A or to scroll to Mailbox On or Announce only then press MENU SELECT or SKIP Press A or to scroll to Anncment setup then press MENU SELECT or P SKIP Press A or to scroll to User anncment then press MENU SELECT or P SKIP The current announcement plays 58 Answering system Private mailbox setup To play and select the default announcement 1 2 3 4 5 6 When the deskset is idle press ANS SYS Press A or W to scroll to Settings then press MENU SELECT or P SKIP Press A or to scroll to Mailbox On or Announce only then press MENU SELECT or P SKIP Press A or to scroll to Anncment setup then press MENU SELECT or gt SKIP Press MENU SELECT or R SKIP to choose Default The default announcement plays Press MENU SELECT or P SKIP to save the setting Remote access code Use this code to select a three digit number to allow remote access of the answering system from another telephone You can change the code to any number from 000 999 This code is 000 by default 1 2 3 4
86. vent interruptions The DND indicator turns on 2 Press DND again to resume normal call alerts The DND indicator turns off 19 Telephone settings Deskset setup LCD contrast Use this feature to adjust the screen contrast to one of five levels to optimize readability in different lighting conditions ahwoONDND When the deskset is idle press MENU SELECT Press A or to scroll to Deskset setup then press MENU SELECT or P SKIP Press MENU SELECT again or press SKIP to select LCD contrast Press A V or VOL on the deskset to adjust the screen contrast level Press MENU SELECT or P SKIP to save the setting and return to the previous menu To exit without making changes press CANCEL or REPEAT Key tone The deskset is set to beep with each key press If you turn off the key tone there are no beeps when you press keys 1 2 3 When the deskset is idle press MENU SELECT Press A or to scroll to Deskset setup then press MENU SELECT or P SKIP Press A or to scroll to Key tone then press MENU SELECT or P SKIP Press A or W to choose On or Off Press MENU SELECT or SKIP to save the setting and return to the previous menu To exit without making changes press CANCEL or REPEAT 20 Telephone settings Deskset setup LCD language This feature allows you to change the language used for all screen displays The language settings on the console and desksets are independent B
87. while on a call 1 Press W CID then press A or to scroll to the desired entry 2 Press MENU SELECT to dial the desired entry To exit without making changes press CANCEL and continue with the conversation To access the redial list while on a call 1 Press AUTO REDIAL then press A or to scroll to the desired entry 2 Press MENU SELECT to dial the desired number To exit without making changes press CANCEL and continue with the conversation To access the speed dial entry while on a call Press the desired speed dial key for the number in the upper location OR Press LOWER then the desired speed dial key for the number in the lower location 31 Telephone operation Redial The last 10 telephone numbers dialed up to 32 digits are stored in your deskset To view the 10 most recently dialed numbers 1 Press AUTO REDIAL to enter the redial list and display the most recently called number 2 Press A or to view other recently called numbers 3 Press CANCEL to exit the redial list To redial a number When the desired number displays on the screen e Lift the handset OR e Press SPEAKER or HEADSET To override automatic line selection press LINE 1 LINE 4 for the desired line then lift the handset To copy a redial entry to directory 1 Press AUTO REDIAL to enter the redial list and display the most recently called number 2 Press A or to view other recently called numbers Pres
88. within the United States These batteries may be taken to a participating local retailer of replacement batteries or recycling center You may call 1 800 8 BATTERY for locations accepting spent Ni MH batteries RBRC and 1 800 8 BATTERY are registered trademarks of the Rechargeable Battery Recycling Corporation Precautions for users of implanted cardiac pacemakers Cardiac pacemakers applies only to digital cordless telephones Wireless Technology Research LLC WTR an independent research entity led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers Supported by the U S Food and Drug Administration WTR recommends to physicians that Pacemaker patients e Should keep wireless telephones at least six inches from the pacemaker e Should NOT place wireless telephones directly over the pacemaker such as in a breast pocket when it is turned ON e Should use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones Especially about telephone answering systems Two way recording This unit does not sound warning beeps to inform the other party that the call is being recorded To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call you should start the recording process and then infor
89. xit without making changes press CANCEL or REPEAT g NOTE You can press any keys to temporarily silence the message alert tone when it is playing The message alert tone resumes when a new message is recorded 61 Answering system Private mailbox setup Remaining time The maximum recording time of the deskset is 15 minutes You can record up to 99 messages in the deskset Use this feature to check the remaining recording time and message capacity in the system 1 When the deskset is idle press ANS SYS 2 Press A or to scroll to Remaining time then press MENU SELECT or gt SKIP The remaining time and message capacity display 3 Press CANCEL or REPEAT to return to the previous menu 62 Answering system Answering system operation New message indication The deskset displays XX New messages when there are new messages and or memos in the private mailbox The MESSAGE WAITING indicator on the deskset turns on when there are new messages in private mailbox Call screening When the answering system and call screening are turned on see Call screening on page 60 and a message is being recorded press MENU SELECT to hear the incoming message During message recording press VOL to adjust the volume Call intercept When a caller is leaving a message on your private mailbox you can stop the recording and talk to the caller by pressing the corresponding line key LINE 1 LINE 4 You can tu
90. y default the language is set to English 1 2 8 Press A or to select English Fran ais or Espa ol Press MENU SELECT or R SKIP to save the setting and return to the A When the deskset is idle press MENU SELECT Press A or to scroll to Deskset setup then press MENU SELECT or gt SKIP Press A or W to scroll to Language then press MENUSELECT or SKIP previous menu To exit without making changes press CANCEL or REPEAT Primary line Use this feature also known as automatic line selection to choose which line is automatically selected each time you make an outside call If you select Auto the deskset picks up any available line starting from Line 1 1 2 4 When the telephone is idle press MENU SELECT Press A or to scroll to Deskest setup then press MENU SELECT or P SKIP Press A or to scroll to Primary line then press MENU SELECT or P SKIP Press A or W to choose the desired line then press MENU SELECT or P SKIP To exit without making changes press CANCEL g NOTE lf you install less than four telephone line cords to the CM18445 console and select Auto as your Primary line setting make sure you plug in your telephone line cords starting from L1 2 jack Avoid having any unoccupied telephone jack between other occupied telephone jacks 21 Telephone settings Deskset setup Call privacy The call privacy is set to Off by default The deskset allows other exte
91. y to edit Press the desired speed dial key or press LOWER followed by the desired speed dial key Press MENU SELECT or P SKIP Press MENU SELECT or SKIP again to choose New number Use the dialing keys to enter the number up to 32 digits e Press DELETE to delete a digit e Press and hold DELETE to delete all digits e Press REPEAT or SKIP to move the cursor to the left or right Press Aor W to move the cursor to the beginning or end Press MENU SELECT to save e The display shows Number already saved if the number is already in the directory Go to the previous step and choose Add from DIR to assign the speed dial entry When the deskset displays Enter name use the dialing keys to enter the name up to 24 characters e Press DELETE to delete a character e Press and hold DELETE to delete all characters e Press REPEAT or SKIP to move the cursor to the left or right e Press Aor W to move the cursor to the beginning or end e Press 0 to add a space Press MENU SELECT to save To exit without making changes press Cancel to return to the previous menu O NOTES The newly added phone number will also be saved to the directory If you want to edit the phone number of the speed dial entry you need to edit it in directory 43 Telephone operation Speed dial Dial a speed dial entry When the deskset is idle press the desired speed dial key for the destination party in the upper location

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