E3 Installation Guide
Contents
1. 9 print gif 9 Thumbs db a warning gif 9 web gif la winxp gif Opens the properties dialog box for the current selection Opening Virtual Directory properties 4 Goto the Documents tab Click Remove to exclude all documents from the Enable Default Document section Click Add and type e3web asp in the Default Document Name field to insert this document as the default page 12 Installation Default Web Site Stopped Properties 21x Directory Security HTTP Headers Custom Errors ASP NET Web Site ISAPI Filters Home Directory Documents v Enable Default Document Add Remove r Enable Document Footer Browse Add Default Document xi Default Document N ame jwbaup 000000 Cancel OK Cancel Apply Help Adding a default document 4 4 1 2 Windows Vista On Windows Vista SP2 IIS version 7 follow these steps 1 Go to the Start Control Panel Administrative Tools menu 2 Click Internet Information Services IIS Manager and then click Continue 3 Right click the Default Web Site item and then double click the Default Document option inside the central frame Installation 13 AT eS gt VM VISTA SP2 Sites Default WebSite gt Application Pools 4 e Sites Default Web Site Default Web Site Home TE Features View Jig Content View IIS configuration Open2. E3 Installation Guide Copyright 2014 Elipse Software Ltda All rights reserved Version 4 5 23 01 2014 Table of Contents 1 Welcomesto E3l ica 4 2 Package Contenti narnia RINO ERRE 5 3 Installers iall E EETA EE rionali ii 6 3 1 E3 Server and E3 Studio 6 32 VIG IB ETA 7 4 Installation u e Ria 8 4 1 Full Install aan i RE a e 8 42 Viewer Install icnnscananilinia iii 8 4 3 WebViewer 8 4 4 Server Configuration 5 2 rre erii tenes eoicboe ep ent open ien be ein b de a ege prie eR etnias Sosis 9 4 5 Viewing on Client Application eec en eene eene ern ee ee eeneseenezzeneenezzeenineeee 21 LR ICHMUTLIE EE 23 6 Help and Support erit iii 24 6 1 Troubleshooting Guide erre ee reete eere eene seen ero se asesor ete sn etna se sn essa sata 24 6 2 Frequently Asked Questions eere eee e eese rete eere rene retur e tne te tne sn ase sn estne ata 25 6 3 Turns EIE ioia 27 CHAPTER Welcome to E3 E3 is a complete system for process supervisory and control developed for our customer s connectivity flexibility and reliability requirements E3 is the result of years of Elipse s research and hard work Its architecture is fully focused on network operation and distributed applications creating a true Client Server system that offers a wide range of features allowin
3. Installation 15 ce 3 C gt JULIO Sites gt Default WebSite jax a PS Open Feature Default Web JULIO ELIPSE julio Site Home B Gene Application Pools 4 8 Sites gt Default Web Site oS Bindings Basic Settings Edit Permissions View Applications View Virtual Directories Browse 80 http Mi Content View Advanced Settings X Default document configuration 4 Click the Add option on Actions panel type e3web asp in the Name field and then click OK 16 Installation V Internet Information Services IIS Manager e 2s GO f wo sites defautt web site mf File View Help Connections Alerts Default i Q The file iisstart htm exists in 4 93 JULIO ELIPSE julio Document the current directory It is 2 Application P 1 recommended that you SR c i Fa Sean this file to the top of 4 8 Sites at to improve Q Default ance o Parent MOM Help index html Online Hale iisstart htm ni r E Features View E Content View Configuration Default Web Site web config 3 Adding a default document 5 After these procedures the client station is then capable of accessing the web server via Internet Explorer 4 4 2 IIS Configuration with E3 Server on a Different Server For this type of setup users must use Windows Server 2003 SP2 because only this
4. updates Such updates can be downloaded at www elipse com br There are also demo versions available To get these updates follow these steps 1 Download it at Elipse s website 2 Follow the on screen procedures and wait them to finish If there is already an Elipse E3 version installed installer then asks to remove the older one The message Installation completed appears if the process is successful A program group named Elipse E3 is then created on the computer Version Update 23 CHAPTER Help and Support Elipse Software has many ways to provide product support The first step is to check the documentation which includes Online Help User s Guide and the Internet www elipse com br where users can download new product versions and also the Elipse Knowledgebase kb elipse com br containing articles about Drivers E3 Elipse Power SCADA etc If the documentation does not answer the questions users can contact our product support at support elipse com br 6 1 Troubleshooting Guide Here are some steps that may help users to isolate a problem before calling technical support 6 1 1 Revise Product Documentation This is one of the most productive ways to find answers to user questions Users can check the following documentation e E3 Release Notes This document contains late breaking information about new features Itis located at E3 s installation directory e Manuals Users can find information about E3 tools
5. Feature a Explore Edit Permissions Edit Site Bindings Basic Settings View Applications View Virtual Directories Manage Web Site Restart D Start WB Stop e Browse Web Site 9 Browse 80 http Advanced Settings T Gi 4 Click the Add option on Actions panel type e3web asp in the Name field and 14 then click OK Installation amp Internet Information Services IIS Manager c E G gt wewsta sp2 Sites gt Default Web Site gt ax aa File View Help Default etau 2 i The file iisstart htm exists in a S3 VM VISTA SP2 VM VISTA SF Document the current directory It is gt Application Poo recommended that you PP gt this file to the top of 4 Sites SESH to improve e Default ance e3web asp o Inherited Help Online Help iisstart htm Lm H pu 0a eures View Ji Content View Configuration Default Web Site web config 3 5 Settings for default document After these procedures the client station is then capable of accessing the web server via Internet Explorer 4 4 1 3 Windows 7 On Windows 7 SP1 follow these procedures 1 2 Go to the Start Control Panel Administrative Tools menu Click Internet Information Services IIS Manager Right click the Default Web Site item and then double click the Default Document option inside the central frame
6. and resources at both E3 User s Manual and Scripts Reference Manual These manuals are electronically available in CHM format and in printed format with Master and Studio software packages VBScript Language Reference Official Microsoft documentation for VBScript language Users can also find this resource by clicking Documentation VBScript Reference Guide icon at Start All Programs Elipse Software Elipse E3 program group Microsoft Forms Visual Basic Reference Official Microsoft documentation for MSForms objects Users can also find this resource by clicking Documentation MSForms Reference Guide icon at Start All Programs Elipse Software Elipse E3 program group 6 1 2 Reproduce the Problem Reproducing the problemis the first step to solveit Once users can reproducea problem they can start finding solutions for it The following questions may give users more insight into the problem 24 Help and Support Does this problem occur with only one application Users may want to try another application to see if they can reproduce the problem If they cannot reproduce it with other applications think about what is specific about this application Does this problem occur with only one machine If it does it may be related to the system configuration Try using a different video driver or even modifying the system configuration to see if this problem persists It is advisable to have a machine with configurations not
7. operating system has the Routing and Remote Access tool Follow these steps to configure it 1 Goto the Start Control Panel Administrative Tools menu and then choose Routing and Remote Access 2 Onthelistof IIS servers expand the sub items of the chosen server and then select the Network Address Translation option Installation 17 Routing and Remote Access Eg Server Status E fe MERCURY local i Routing Interfaces a 3 IP Routing General Static Routes NAT setup 3 Right click it and then choose New Interface A Routing and Remote Access Routing and Remote Access E Server Status E Ee MERCURY local Routing Interfaces r4 Remote Access Policies amp Remote Access Logging Defining a new interface 4 Select the interface exposing E3 Server on the Internet Notice that this is not the interface connecting the server to an intranet Click OK 18 Installation xi LG New Interface for Network Addres Trans NAT This routing protocol runs on the interface that you select below Routing and Remote Access Action View Il g Tree Routing and Remote Access i Server Status MERCURY local i Routing Interfaces IP Routing i General Static Routes A Network Address Translatior uy Remote Access Policies H Remote Access Logging Selecting a NAT interface 5 Choosethe P
8. the feature is turned on ia di Games 7 j Indexing Service Internet Explorer 9 d Internet Information Services Da Internet Information Services Hostable Web Core Media Features Microsoft NET Framework 3 5 1 Microsoft Message Queue MSMQ Server d db Print and Document Services m E Remote Differential Compression RIP IIS installation on Windows Vista or 7 6 Select at least the following options and then click OK Web Management Tools IIS Management Console e IS Management Scripts and Tools e IIS Management Service World Wide Web Services Application Development Features e ASP ISAPI Extensions e ISAPI Filters e Common Http Features e Default Document HTTP Redirection 10 Installation e Static Content e Security Basic Authentication e Request Filtering 7 Software installation then starts users must have a Windows Install CD Wait for the end of the process to perform the necessary settings 4 4 1 IIS Configuration with E3 Server on the Same Machine Along with E3 installation users will find files e3web asp e3web2 asp docwrite asp docwrite2 asp and e3downloader cab located in the directory where E3 was installed in Web folder These files must be placed in the directory C InetPub wwwroot which is created during IIS installation Apart from these files users must also place WebViewer s installer package e3we
9. E EXECUTABLE GC I lal Portuguese enu exe esn exe Portuguese ptb exe Portuguese ptb exe The available languages for our products are the following Available languages for Elipse products LANGUAGE CODE Gema de _ y esn Chinese Simplified Chinese Traditional 3 1 E3 Server and E3 Studio To run E3 server or E3 programming environment users must have a computer with the following configuration A2 GHz or faster processor 4 GB of RAM 6 Installers Video adapter and monitor with 1024x768 resolution e 1GBofhard disk free space does not include space for data files e Microsoft Windows XP SP3 XP x64 SP2 Server 2003 SP2 Vista SP2 Server 2008 SP2 Server 2008 R2 SP1 Server 2012 Windows 7 SP1 or Windows 8 e USB port Network interface for server or distributed applications 3 2 Viewer To run Viewer client users must have a computer and the following configuration A2 GHz or faster processor e 2 GB of RAM Video adapter and monitor with 800x600 resolution e 512 MB of hard disk free space Microsoft Windows XP SP3 XP x64 SP2 Server 2003 SP2 Vista SP2 Server 2008 SP2 Server 2008 R2 SP1 Server 2012 Windows 7 SP1 or Windows 8 Network interface for E3 Server connection Installers CHAPTER Installation E3 allows two types of installation Full Install or Viewer Install for client stations For more information about limitations of the Demo mode check
10. bviewer x86 enu exe in the same directory This installer is used when a client station accesses a server for the first time in case E3 had not been previously installed on it This file can be obtained at Elipse s website NOTE The file e3webviewer x86 enu exe must match the running E3 Server s version and build Users must update all files in IIS directory if they update E3 Server s version After copying these files to folder C InetPub wwwroot then users can start configuring IIS 4 4 1 1 Windows Server 2003 and XP On Windows Server 2003 SP2 and XP SP3 follow these procedures 1 Go to the Start Control Panel Administrative Tools menu 2 Click Internet Information Services on Windows XP SP3 or click Internet Services Manager on Windows Server 2003 SP2 3 Right click the Default Web Site item and then choose the Properties item Installation 11 Internet Information Services E nl xl File Action View Help e Am rae ema m Internet Information Services 2 vi xP SP3 local computer Web Sites i Default Explore Open Browse Start Stop Pause New All Tasks View Rename Refresh Export List Properties c windows help iishelp C WINDOWS webiprinters 8 docwrite asp E docwrite2 asp E e3downloader cab 9 e3web asp a e3web2 asp l e3webviewer x86 ptb exe E help gif iisstart asp E localstart asp mmc gif 8 pagerror gif
11. e in your city or country www elipse com br kb elipse com br elipse elipse com br Microsoft Partner Gold Independent Software Vendor ISV
12. g fast application development high communication capability and also ensures system expansion which preserves user investments With E3 users can perform communication with hundreds of data acquisition devices using proprietary drivers and OPC OLE for Process Control Powerful graphical user interfaces can be viewed on a single computer on a local network or via Internet Other features like alarm acknowledgment access to most common databases on the market information exchange among several software programs and components and specific report and formula modules make E3 much more powerful and versatile than any other software program available We appreciate your preference for our products and we wish you success with your new work tool Elipse Software Team 4 Welcome to E3 CHAPTER Package Content Please make sure the following items are in the Elipse E3 s package e Software license Installation Guide Protection device hard key Contact an Elipse Software dealer if any of these items is missing Package Content CHAPTER Installers Since version 3 1 installer names have been changed in order to contain information about installer s platform and language The new installer name format is the following nnnn pppp qqq exe Where nnnn is the product name pppp is the platform and qqq is thelanguage code as in the following examples Examples of installer names PRODUCT PLATFORM LANGUAG
13. much different from the average Which E3 version is in use Users can check the software version by opening the item About E3 Studio on Help menu Applications generated in older versions are fully compatible with recent ones however applications generated in recent versions cannot be edited or executed in older versions Under which circumstances does this problem occur Does the amount of available memory affect this problem How about other programs running on the system Is there enough disk space available 6 1 3 Isolate the Problem After checking under which circumstances the problem occurs users will be able to isolate it Once the problem is isolated itis much easier and quicker to find solutions for it Try isolating the component causing the problem Users can use information about under which circumstances it happened to help isolate it If the problem occurs with a script users may want to create a smaller example If itis too large try splitting it and then executing it step by step 6 2 Frequently Asked Questions During installation the following message appears The following applications should be closed before continuing the install POSSIBLE REASON Another E3 version is installed and opened while trying to install this new version Help and Support 25 SOLUTION Close the older version first and then continue the installation by clicking Retry During installation the following message appea
14. o use a WebViewer it is necessary to specify Server configurations according to the procedures explained on the next sections 8 Installation 4 4 Server Configuration In server s computer users must install a web server in order to correctly run WebViewer s control page scripts Any web server can be used as long as it runs ASP Active Server Pages pages The following procedures explain how to install IIS Internet Information Services which is a web server that comes with Windows operating system To install IIS on Windows Server 2003 SP2 or XP SP3 follow these steps 1 2 3 4 5 Open the Start Control Panel menu Click Add or Remove Programs Click Add Remove Windows Components Select Internet Information Services IIS and then click Next Software installation then starts to install IIS users must have a Windows Install CD Wait for the end of the process to perform the necessary settings To install IIS on Windows Vista SP2 or Windows 7 SP1 follow these steps using an administrator account 1 2 3 4 5 Installation Open the Start Control Panel menu Click Programs and Features Click Turn Windows features On or Off Click Continue Locate the Internet Information Services IIS item and then expand it to show all its items Turn Windows features on or off To turn a feature on select its check box To turn a feature off clear its check box A filled box means that only part of
15. ort Private Addr Public address On this interface Gn this address pool entry Incoming port fest E Private address 192 168 1 q Outgoing port festa Add Edit Remove meg rss Defining which network computer becomes public 7 Nowusers must change the file docwrite2 asp Open this file which is published in IIS virtual directory in Notepad and then change the following line var domain getDomain To var domain IIS Server s external IP The file docwrite2 asp now should look like this function getDomain document location host returns server and port This function returns document name without port return document location host split 0 function writeApplet var content lt object classid clsid 7EB4D157 FACC 45BB 9536 C14B9DCE3CA7 content width 100 height 100 gt var domain getDomain if domain is on a different server it must be set below domain myserver content lt PARAM NAME Domain VALUE domain content lt PARAM NAME Screen VALUE gt content lt PARAM NAME CachePath VALUE gt content lt PARAM NAME Ping VALUE gt content lt PARAM NAME StartReadOnly VALUE gt content lt object gt document write content 20 Installation writeApplet 4 4 2 1 E3 Server Configuration This configuration is the same as
16. rs Files in use Files that need to be updated are in use POSSIBLE REASON An Elipse SCADA version is installed and opened while trying to install Elipse E3 SOLUTION Close Elipse SCADA and continue E3 installation by clicking Retry After installation the following message appears when I try to run the software E3 Studio license not found in this server Do you want to run in demonstration mode POSSIBLE REASON There are two possible reasons a Protection device or detection drivers are not correctly installed b USB port setup is not correct or the port is damaged SOLUTION For each reason try the following a Run HaspDinst exe application with l option This can be done via Run option on Windows Start menu The command line is C Program Files Elipse Software Elipse E3 HASP haspdinst exe I b Test USB port with another known device for example a printer Check setup for port configuration For more information about E3 s Demo mode limitations see topic Limitations of Demonstration Mode in E3 User s Manual I moved the application to another computer and now it does not display images anymore POSSIBLE REASON The picture s file path is incomplete or incorrect 26 Help and Support SOLUTION Create the same directory structure the same path as the original computer 6 3 Technical Support The following sections describe the technical support services available 6 3 1 E mail Headquarter
17. s suporte elipse com br USA info elipse software com Taiwan evan elipse com br 6 3 2 Internet Get the latest news and software versions at www elipse com br Search for technical articles and support at kb elipse com br 6 3 3 Telephone Phone support is available weekdays When calling users must have their computer nearby and running E3 Users must also have all available documentation along with information listed below e Running software version license number Hardware configuration CPU memory network etc Operating system Windows Server 2003 XP etc Error messages if any Name company and telephone or fax number Abrief description about the problem and its circumstances Abrief description about the attempts to solve the problem Call the following numbers Headquarters 55 51 3346 4699 e EUA 1 252 995 6885 Taiwan 886 7 323 8468 Help and Support 27 elipse Headquarters USA Rua 24 de Outubro 353 102 andar 2501 Blue Ridge Road Suite 250 90510 002 Porto Alegre RS Raleigh NC 27607 USA Phone 55 51 3346 4699 Phone 1 252 995 6885 Fax 55 51 3222 6226 Fax 1 252 995 5686 E mail elipse elipse com br E mail info elipse software com Taiwan 9F No 12 Beiping 2nd St Sanmin Dist 807 Kaohsiung City Taiwan Phone 886 7 323 8468 Fax 886 7 323 9656 E mail evan elipse com br Check our website for information about a representativ
18. the one described in IIS Configuration with E3 Server on the Same Machine After this operation servers are configured and ready to be accessed 4 5 Viewing on Client Application If the server is using a web server such as IIS just type server s address or IP on browser s address bar for example http servername virtual_directory or http 192 0 0 21 virtual_directory During server s first access the browser will start installing components in case they had not been previously installed as seen at the beginning of this chapter This component is signed by Elipse Software and users must accept the installation to start the necessary configurations Security Warning x Do you want to install and run E3Viewer signed on an unknown date time and distributed by Elipse Software Publisher authenticity verified by VeriSign Class 3 Code Signing 2001 CA Caution Elipse Software asserts that this content is safe You should only install view this content if you trust Elipse Software to make that assertion Always trust content from Elipse Software WebViewer Installation After installation the WebViewer will be opened in the browser and viewing server s application Next time it will not be necessary to install the components and connection will be faster Installation 21 22 Installation CHAPTER f Version Update Periodically Elipse releases new software versions which contain new tools or
19. the topic Limitations of Demonstration Mode in the E3 User s Manual 4 1 Full Install 1 Plugthe protection device hard key in the computer s USB port E3 validates licenses based on this device 2 Openthefile e3full x86 enu exe and follow the on screen instructions 3 An Installation Complete message appears when installation is finished A program group named Elipse E3 is then created on Windows Start menu NOTES n case of a time limited protection device installation the E3 Server shows on Windows Notification Area messages warning how much time remains in days hours and finally minutes until program license expires e To install E3 using a softkey type protection device please contact Elipse Software 4 2 Viewer Install 1 Execute the installation file e3viewer x86 enu exe 2 Follow the on screen instructions and wait for the end of the installation 3 An Installation Complete message appears when installation is successful A program group named Elipse E3 is then created on Windows Start Menu A protection device is not needed for Viewer installation 4 3 WebViewer WebViewer is a web client that allows viewing and controlling E3 applications in browsers supporting the ActiveX technology such as Internet Explorer Thus it is possible to view and interact with a factory floor process via regular web browsers After the installation a WebViewer works exactly as a Viewer downloading the application T
20. ublic interface connected to the Internet option and then select the Translate TCP UDP headers option Network Address Translation Properties Local Area C General Address Pool Special Ports DS Network Address Translation NAT Interface 2 Routing and Remote Ac Action view Tree Private interface connected to private network Public interface connected to the Internet Routing and Remote Acces 8 Server Status MERCURY local This option allows other computers to send and receive data Routing Interfaces through this interface Sy IP Routing s General Static Routes Network Addre Y Remote Access Polit J Remote Access Log Set interface as public 6 Go to the Special Ports tab and then click Add Fill in the Incoming port and Outgoing port fields with port number 6515 which is the default port used by E3 to communicate In the Private address field type the server s IP number Installation 19 Network Address Translation Properties Local Area Conner General Address Pool Special Ports You can map incoming sessions to specific ports and addresses on your private network 211 prote Designate the port and address to which packets should be sent when they ree zl arrive on a special port on this interface s address or on a specific address pool entry Public Address Private P
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