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Owner`s Manual - ITR of Georgia

1. AREA CODE POINTERS PAGE 2 System set to 255 area codes Pointer Area Pointer Area Pointer Area Pointer Area Pointer Area Code Code Code Code Code 131 157 183 209 235 132 158 184 210 236 133 159 185 211 237 134 160 186 212 238 135 161 187 213 239 136 162 188 214 240 137 163 189 215 241 138 164 190 216 242 139 165 191 217 243 140 166 192 218 244 141 167 193 219 245 142 168 194 220 246 143 169 195 221 247 144 170 196 222 248 145 171 197 223 249 146 172 198 224 250 147 173 199 225 251 148 174 200 226 252 149 175 201 227 253 150 176 202 228 254 151 177 203 229 000 152 178 204 230 153 179 205 231 154 180 206 232 155 181 207 233 156 182 208 234 1835 065 J 5 08 Page 69 NAME AAC PHONE DIR ENT DEVICE SEC FL ER NUMBER CODE CODE CODE LEVEL Make additional copies of this table as needed Page 70 1835 065 J 5 08 Resident Instruction Sheet wS Your building community has been equipped with a DoorKing Telephone Entry System that will provide communication for your guest from the lobby door gated entrance to your home by use of the local telephone network If you have any questions regarding the use or operation of this system please see your system administrator building manager HOA representativ
2. 1 2 38 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Block 1 T H A N K Y O U F O R V l S T l Block 2 N G O A K W O O D C O N D O M l N l Block 3 U M S 1 2 38 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Block 1 Block 2 Block 3 After organizing the user message in the matrix above follow the instructions below to enter the message into the system After each desired letter number or space is displayed on the directory remember to press to enter that character Spaces count as a character and must be entered into memory as a character After a complete block has been entered press to enter the block then start the next block 1 Press 80 and enter the four digit MASTER CODE _ _ _ _ beep The screen will display BLOCK 1 2 Enter the characters into block 1 Remember to press beep after each character 3 After the last character in block 1 has been entered press beep to enter the entire block The screen will display BLOCK 2 4 Enter the characters into block 2 Remember to press beep after each character 5 After the last character in block 2 has been entered press beep to enter the entire block The screen will display BLOCK 3 6 Enter the characters into block 3 Remember to press beep after each character 7 After the last character in block 3 has been entered pre
3. 5 2 2 Using an Entry Code Four digit entry codes provide a means for a resident to gain access by entering their assigned code on the telephone entry system keypad The four digit entry code will operate relay 0 1 or 2 depending on the boundaries that have been programmed into the system 3 7 3 1 To use entry codes first press and then enter the four digit entry code 2 The system will emit a tone beep and the display will show OPEN when a valid code is entered on the keypad If management decides to utilize resident entry codes residents should be instructed to keep their unique code secret Telling other persons their code or allowing other persons to use their code compromises security and defeats the purpose of the system Page 56 1835 065 J 5 08 5 3 System Administrator The administrator can perform the following operations from a remote location using a touch tone telephone You must know the phone number of the system and the system master code 5 3 1 1 5 3 2 Opening from a Remote Location Call the telephone number that the entry system is installed on The system will answer with a short tone beep Press 16 and enter the four digit MASTER CODE _ _ beep Press the desired tone open number _ beep NOTE Refer to 3 3 3 to determine which tone open features have been programmed i e momentary open hold open release hold open one hour and then release Hang up Tracker Board Override Hol
4. Title 1830 Series Memory Chip Location Date 3 03 Dwg No M1835 065 1 Rev A 1835 065 J 5 08 Page 19 1 10 Postal Lock Installation At some locations such as gated communities it will be necessary to provide access to the mail carrier so that they can deliver the mail Mail carrier access will be provided by the installation of an Arrow Postal Lock This is the same lock that the Post Office uses for gang mailboxes These locks are not available to the public The installer or the building owner manager will have to call the Post Office and arrange for the installation of this lock into the telephone entry system All DoorKing commercial telephone entry systems are designed to accept installation of the postal lock Prior to installation of the postal lock be sure power to the telephone entry system is turned off 1 Remove the hole plug on the faceplate of the telephone entry system 2 Cut the wire tie wrapped around the micro switch next to the postal lock access hole 3 Remove the two hex nuts from the postal lock mounting studs Mount the postal lock on the two studs and secure with the hex nuts When the lock is installed check to be sure that the pawl of the lock in its extended position is depressing the micro switch the micro switch is wired normally closed When the mail carrier inserts his key and turns the postal lock the pawl is withdrawn and the micro switch will activate the relay that has bee
5. Use Belden 9418 4 conductor Belden 9931 6 conductor or equivalent for all weigand device wiring Do not use twisted pair type wire with weigand format Float the shield at the weigand device Do not connect the shield to the weigand device common Weigand wire runs are 500 feet maximum A 12 volt 8 amp hour gel cell battery DoorKing p n 1801 008 can be installed in the system to provide stand by power in the event of a power outage Two batteries are required one for the system power and one for the auxiliary terminal power Proper grounding of this system is a requirement The use of surge suppressers can significantly reduce the chance of component failure because of static charges or surges To be effective ground connections should be made with a minimum 12 AWG 600 volt insulated wire to a ground point within 10 feet of the telephone entry system The ground point must be at an electrical panel a metallic cold water pipe that runs in the earth or a stainless steel grounding rod driven at least ten 10 feet into the soil Be sure that you use proper wire that has an insulation rated for an underground environment All wires should be placed in conduits Proper pre planning can greatly ease the installation and wiring of this system Always check with the local building code to determine the type of wire required in your municipality The Telephone Entry System is shipped with two 2 Ferrite Filters 1834 systems are shipped with
6. gt 8 5 2487 lt 3 Ei 9 11 375 gt DOORKING INC INGLEWOOD CA 90301 Title Surface Mount Recess Mounting Box Date 10 05 Dwg No M1800 065 2 Rev B 1835 065 J 5 08 Page 13 1 4 Flush Mount Units Flush mount units are installed into a wall with flush mount kits 1814 165 stainless or 1814 166 gold Flush mount kits are not included with the entry system Flush mount units are not designed for direct exposure to the weather Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates Flush Mount Units a a 12 0 gt T 3 0 1 125 kat SE 10 125 E le dl A 4 Q O 25 DIA wo a o Lo 2 2 er pa x 9 0 gt Pd DIA o HO Qe ZE FS gt 2625 lt 2625 lt 5 625 gt lt 11 25 gt mm O gt 875 DIA Ea 25 gt DOORKING INC INGLEWOOD CA 90301 Title Flush Mount Units Date 10 05 Dwg No M1800 065 3 Rev B Page 14 1835 065 J 5 08 1 5 Flush Mount Rough in Box The flush mount installation kit has two parts the rough in box and the trim ring The rough in box is installed first Flush Mount Rough in Box 12 75 10 125 e ES 10 24 x 1 125 Stud E 9 0 1 125 DIA Es gt
7. 1 75 10 875 gt 1 75 Ee 1835 065 J 5 08 4 1 25 lt 3 875 md 425 gt 7 25 10 25 13 25 14 5 o 4 1 75 DOORKING INC INGLEWOOD CA 90301 Title Flush Mount Rough in Box Date 10 05 Dwg No M1800 065 4 Rev B Page 15 1 6 X Flush Mount Trim Ring Flush mount units can be mounted by using the 1814 165 stainless or 1814 166 gold mounting kit Flush mounting kits are not included with the unit Flush mount units are not designed for direct exposure to the weather Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates Flush Mount Trim Ring e 14 5 2 187 b 4 3 625 Es 1o A lt 10 125 er v Q N 25 DIA t 10 875 16 0 13 625 Va i m 2 562 wo N 1 25 DIA N I Oe EN n UE z e E E E E Fe 30 1 E u E 7 0 gt 8 5 E 11 75 gt DOORKING INC INGLEWOOD CA 90301 Title Flush Mount Trim Ring Date 10 05 Dwg No M1800 065 5 Rev B Page 16 1835 065 J 5 08 1 7 Flush Mount Surface Mounting Kit Flush mount units can be surface mounted by using the optional 1814 152 surface mount trim ring Flush mount units are not designed for direct exp
8. together to end this programming sequence beeeeeep STOP If the telephone entry system is to be programmed from a PC no other programming is required at the system itself Refer to the Remote Account Manager for Windows software manual for additional programming information Continue with the remaining sections in this chapter if the telephone entry system will be programmed by any other method If the factory setting matches your need there is no reason to reprogram that section Remember that relay hold open time zones security levels and elevator control functions can only be programmed from the Remote Account Manager software If any of these features are being used do not proceed with any other programming steps in this manual 1835 065 J 5 08 Page 33 3 8 General Programming Proceed with the programming steps on the following pages only if PC programming will not be used 3 3 1 Relay Strike Time These steps will program Relay 0 not applicable to the 1834 Relay 1 and Relay 2 strike times Strike times can be programmed from 1 4 second enter 00 in step 4 up to 99 seconds by entering the desired time in seconds If Tracker expansion boards are going to be used with this system set Relay 2 strike time to 00 for Tracker boards 1 8 If more than 8 Tracker boards are being used set Relay 1 strike time to 00 for Tracker boards 9 16 and then set Relay 0 strike time for the desired time in seconds In this application Relay 0
9. 254 area code pointer _ then press beep The display will show PHONE Enter the seven digit phone number then press beep If the number that you are entering in this step is less than seven digits enter in the empty spaces See 3 5 2 step 3 Repeat steps 2 3 and 4 to enter additional long distance phone numbers Press 04 TOGETHER to end this programming step beeeeeep 1835 065 J 5 08 If area codes are being 3 5 5 Programming Names 1834 1835 1837 Systems Only In this section names will be programmed into the system Names are referenced to a phone number by entering the directory code that the persons phone number has been programmed to Press 66 and enter the four digit MASTER CODE _ _ beep Enter the directory code 1 2 3 or 4 digits depending on what was programmed in 3 5 1 then press beep Begin entering the residents name one character at a time as described on page 30 When the desired character letter number or space is displayed press to enter that character Repeat step 3 to enter additional characters until the desired name is displayed in the directory NOTE 1 15 characters maximum NOTE 2 If you make a mistake in steps 4 or 5 press to clear the display and start over After the last character has been entered press beep to enter the complete name The display will be blank Repeat steps 2 3 4 and 5 to enter additional names Press 04 TOGETHER to end thi
10. Lower speaker volume 4 1 and re adjust feedback 4 1 Relay activates but gate operator will not open Re program relay strike time for a longer period 3 3 1 Check wiring to gate operator Check gate operator Postal switch will not activate relay Be sure that the wire tie has been clipped off the postal switch Be sure that the relay has been programmed for postal switch input 3 3 4 Page 62 1835 065 J 5 08 SYMPTON POSSIBLE SOLUTION S Four digit entry codes e Forgetting to press first will not work e _Re program the entry code ranges 3 7 3 Entry codes will not e Re program relay 0 low and high ranges 3 7 3 activate relay 0 Entry codes will not e Re program relay 1 low and high ranges 3 7 3 activate relay 1 Entry codes will not e Re program relay 2 low and high ranges 3 7 3 activate relay 2 System emits a beep e Master code switch is in the ON position 4 5 every 30 seconds DTMF tones are e The system CALL UP feature is turned on Re program this feature to turn it heard 15 seconds off 3 2 3 after call is answered LCD Display shows e The memory chip size small chip and the main memory storage ship large Reset Mem chip do not match in memory size By pressing 1 the main memory storage 1 Y 2 N chip will be matched to the memory size chip AII data in the main memory will be erased when this function is performed D Press 2 to can
11. Mi835 0653 Re B 1835 065 J 5 08 P age 25 2 3 3 Controller amp Expansion Boards 1 16 30 Series Controller to 2351 010 Expansion Boards 1 16 Detail Wiring RS 232 7 Connection pu 12 VDO A RED 6 RED COMMON BK BLK DATA 1 12 TTT wur 1 WHT M DATA O 11 GRN GRN aa BRN BRN c a gt BLU BLU c Lu u ied AN 2 305 H E 2 t La o oag E 2951 010 E 2351 010 1 1 SE E E INPUT A INPUT A E o m Z 518 ox Q TE x wos idi O us RE CO oTo H H ce 5 i H e EES PO n 0209 i i 232 io d 5 scs bo Q sss Pod IEEE f aevo o A n 90 7 COMMON 9 O 997 DATA1i 8 O 22s DATAO 74 oco i i ge OO H H e o i 6 gt 16vac eu L i 5 H gt OUTPUT 5 ps rz io T 2351 01 E o ei E Gi A A For 1837 use 16 Volt 40 VA UL Listed Transformer Belden 9931 or Equivalent Shield runs continuous Float the shield do not connect shield to 2351 010 board common Belden 9418 or Equivalent If reader is lighted Belden 9931 can be used to provide extra wires for light power CO Aux power transformer must be connected Otherwise RS232 elevator
12. Standard Surface Mount Housing Case and Mounting Hole Dimensions 4 4 75 4 10 125 gt A e 25 DIA 10 875 13 0 lt 9 0 x 875 Ee good of 1 1 125 875 y lt 2625 t t 4 5 625 gt 3 25 lt 11 25 gt 875 DIA DOORKING INC INGLEWOOD CA 90301 Title Surface Mount Case and Mounting Hole Dimensions Date 10 05 Dwg No M1835 065 6 d B Page 12 1835 065 J 5 08 1 3 Surface Mount Units with Recess Box Surface mount units can be semi flush mounted into a wall or pilaster by using the optional recess mounting box p n 1803 150 Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates Standard Surface Mount Recess Mounting Box lt 13 375 gt 4 3 625 gt A 4 mean 4 Ei co N D 4 A A A en D 10 125 e N A A N 10 24 x 1 25 STUD 4 PL 2 o F amp 9 0 25 DIA y iD E e o ime e iD iD Tue E A A o D e s ol M 9 0 gt AT 25 DIA o po DIA o oy S E C co M ai M A E 6 0 lt 3 687 gt iD A lt 2 687 zl 6 0 gt O O E x gt o E E S 25 DIA t i N Y t 5 P wa o o o E 8 8 E t lt 8 5
13. beep for a single system or 1 beep for multiple systems 3 Press 0 TOGETHER to end this programming step beeeeeep Page 36 1835 065 J 5 08 3 4 Programming Letters Numbers and Messages These programming steps apply only to the 1834 1835 and 1837 systems The keypad on these systems have all the letters of the alphabet the numbers 0 through 9 and a space key printed on it This allows the keypad to be used to program all names and numbers into the systems electronic directory NOTE Names should not be programmed from a remote location using a touch tone telephone 3 4 4 Programming Letters and Numbers When entering names into the electronic directory using the system keypad or a touch tone telephone pressing the key once will display the first letter listed on the button pressing twice will display the second letter pressing it a third time will display the third letter and pressing it a fourth time will display the number or fourth letter Example using the number 6 key MNO Press one time to display the letter M Press two times to display the letter N 6 Press three times to display the letter O Press four times to display the number 6 The chart below provides the sequence required to enter each letter and number from the keypad into the system memory A sequence is also provided to add a space clear the display if a mistake is made and a sequence to skip a name if there is a desire not to provide a name with a pho
14. terminals also the Tracker board input terminals can only cause R 1 or R 2 to activate Weigand input devices cannot cause R 0 to activate Therefore if Tracker expansion boards are used with this system R 0 must be designated as the PRIMARY relay and R 1 and R 2 are then designated as Tracker board command CMD relays with R 2 controlling tracker boards 1 through 8 system relays 3 10 and R 1 controlling tracker boards 9 through 16 system relays 11 18 The PRIMARY relay is the relay that a resident activates from their telephone after receiving a call from a visitor When tracker boards or other weigand devices are used with the system be sure that R 0 is programmed to respond to the tone open number typically 9 the postal switch input and the rotary dial 9 function Refer to the Remote Account Manager User s Manual for more information on Tracker board relay numbering scheme and designations Device codes tracker expansion anti pass back and elevator control features are NOT AVAIALBLE with the 1834 system 3 1 1 Programming with a PC Prior to programming the system with a personal computer and the DoorKing Remote Account Manager for Windows software there is certain information that you must know and must program into the system before the computer can communicate with the system See page 29 to set up the telephone entry system for PC programming Programming the system with a PC may be accomplished either by modem or by direct
15. 1 Remember to press beep after each character 3 After the last character in block 1 has been entered press beep to enter the block The screen will display BLOCK 2 4 Repeat steps 2 and 3 to enter characters into block 2 The screen will display BLOCK 3 5 Repeat steps 2 and 3 to enter characters into block 3 The screen will display BLOCK 4 6 Repeat steps 2 and 3 to enter characters into block 4 7 After all four blocks are entered press to enter them into the system memory 8 Press O together to end this programming step beeeeeep 1835 065 J 5 08 Page 41 3 5 Programming Phone Numbers and Names Before beginning manual programming of this telephone entry system from the keypad it is strongly recommended that the resident log sheets in the back of this manual be competed in their entirety This will make programming easier and can be used as a reference when entering phone numbers names entry codes and device numbers This section of the manual will instruct you on how to enter phone numbers and names into the system memory from the keypad on the telephone entry system Prior to entering any information you will set the directory code digits to the desired length Changing the directory code length after programming is complete will delete all programmed phone numbers area codes and names and will require you to re enter this information If you are in an area that requires 10 digit dialing you will ne
16. 3 3 6 Rotary dial EE 36 3 3 7 Single or Multiple Systems nennen trennen 36 Page 4 1835 065 J 5 08 3 4 Programming Letters Numbers and Messages 3 4 1 Programming Letters and Numbers AA 37 3 4 2 Programming the User Message 1834 1835 sse 38 3 4 3 Programming the Instruction Message 1834 1825 39 3 4 4 Programming the User Message 1837 ssssssssssssseeeeeenree nennen 40 3 4 5 Programming the Instruction Message 18217 41 3 5 Programming Phone Numbers and Names 3 5 1 Programming the Directory Code Length 3 5 2 Programming 7 digit Phone Numbers A 3 5 3 Programming Area Codes in 3 5 4 Programming Phone Numbers with Area Codes c cseceeseeseeeteeeseeseseeeeeeeeeaeeeeeaeeaeeeneeneeaes 44 3 5 5 Programming NAMES EE 45 3 5 6 Deleting Individual Phone Numbers AAA 45 3 5 7 BICAN EE 45 3 5 8 Delete Area E 46 3 5 9 Display Phone Numbers suscrita aaaea 46 3 5 10 Programming PBX Line Access Code eene nennen 46 3 6 Device Codes 3 6 1 Programming Device Codes AAA 47 3 6 2 Deleting Device Codes acce tette ce teda die dee Pee de 47 3 6 3 Enabling Facility Codes 47 3 6 4 Programming Facility Codes sees nre 47 3 7 Four digit Entry Codes 3 7 1 Programming Four digit Entry Codes A 48 3 7 2 Delete Four digit Entry Codes sese ennt 48 3 7 3 Entry Code Ranges cad Ee qe EEG eee Cra EES 48 3 8 Anti P
17. APB Violation to be recorded 1 Press 45 and enter the four digit MASTER CODE _ _ _ _ beep 2 Press 1 to Re Sync ALL devices or press 0 to not Re Sync then press beeeeeep 3 The programming sequence will end itself after all cards are re synced 3 8 3 Re Sync Individual Devices This programming step is used to re sync a single card only 1 Press 46 and enter the four digit MASTER CODE _ _ _ _ beep 2 Enter the five digit device number _____ then press beep 3 Press 0 TOGETHER to end this programming step 3 8 4 Reset Facility Counter This programming step is used to reset the facility counter The facility counter keeps track of the number of IN s and OUT s when using APB mode 1 Press 48 and enter the four digit MASTER CODE _ _ _ _ beep 2 Enter a five digit number that you want the count to start at Example to start at 25 enter 00025 3 Press 0 TOGETHER to end this programming step then press beep 1835 065 J 5 08 Page 49 Page 50 1835 065 J 5 08 SECTION 4 ADJUSTMENTS 30 Series Control Board Adjustments ei ei OO LI 14 13 12 nm 10 gt on Pals Blo gt 00000000000000 SSES SE IN AQ ASS AB 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 oo
18. AREA CODE Enter the area code pointer 000 254 when set for 255 area codes _ then press beep The display will show 4 DIGIT AREA CODE Enter the four digit area code _ then press beep NOTE 1 for long distance calling requirements enter 1 and the three digit area code NOTE 2 for 10 digit calling requirements enter and the three digit area code Repeat steps 2 and 3 to enter additional area codes Remember to use a different area code reference number when entering more area codes Press 04 TOGETHER to end this programming step beeeeeep 3 5 4 Programming Phone Numbers with Area Code Pointers In this section phone numbers that are referenced to an area code pointer long distance and 10 digit dialing calls will be programmed Be sure that the area code s have been programmed as described in the preceding section NOTE If long distance or 10 digit dialing is not required program the seven digit telephone numbers as described in 3 5 2 3A Page 44 Press 41 and enter the four digit MASTER CODE _ _ _ _ beep The display will show DIRECTORY CODE Enter the directory code 1 2 3 or 4 digits depending on what was programmed in 3 5 1 then press beep The display will show AAC POINTER For systems setup for 10 area codes enter the single digit 0 9 area code pointer then press beep The display will show PHONE 8 For systems setup for 255 area codes enter the three digit 000
19. Press 12 and enter the four digit MASTER CODE _ _ _ _ beep Press 0 to set relay 0 or 1 to set relay 1 or 2 to set relay 2 boundaries Enter the four digit low boundary _ _ then press beep Enter the four digit high boundary __ then press beep Repeat steps 2 3 and 4 to set the other relay boundaries or proceed to step 7 Press 0 TOGETHER to end this programming step beeeeeep DPI Nr Page 48 1835 065 J 5 08 3 8 Anti pass Back 1833 1835 1837 with APB Chip Set Only The programming steps below will allow you to set up and program some basic functions for the anti pass back feature However you must set up the IN and OUT relay programming table in the Remote Account Manager software version 5 4 Anti Pass Back tables cannot be set from the keypad Refer to manual 1835 066 3 8 1 Programming the Anti Pass Back Mode Anti Pass Back APB can be set to operate in one of three different modes PASSIVE APB records an APB Violation and will allow entry or exit ACTIVE APB records an APB Violation and will not allow entry or exit TRAP APB records an APB Violation and will allow entry but not exit 1 Press 43 and enter the four digit MASTER CODE _ _ beep 2 Enter 0 for OFF 1 for PASSIVE 2 for ACTIVE or 3 for TRAP then press beep 3 Press 0 TOGETHER to end this programming step 3 8 2 Re Sync All Devices This programming step is used to allow all cards one move either in or out without causing an
20. be programmed from the system keypad Factory setting 0 switch input activates relay 1 Press 1 8 and then enter the four digit master code __ _ _ beep The display on the 1835 and 1837 systems will read KEY IN DIAL OZN 1 Y 2 Enter 1 for yes the switch input will dial a phone number or 0 for no the switch input will activate the relay then press beep 3 Press 0 together to end this programming sequence beeeeeep 3 2 7 Elevator Control Function This new elevator feature authorizes floor access to the Floor Level identified in the Resident Screen in the software program AND to the floor s level identified in the Security Level screen If this feature is turned off access will be granted only the floor identified in the user s security level This feature is available on Rev K boards or higher NOTE This elevator control function cannot be programmed from an off site location This setting can only be programmed from the system keypad Factory setting 1 new elevator function is turned on 1 Press 7 5 and then enter the four digit master code _ _ beep The display on the 1835 and 1837 systems will read NEW EL FUNC ON 1 Y 2 Enter 1 for yes access is authorized to both the floor identified in the resident screen and to the floor s identified in the user s security level or 0 for no access is authorized only to the floor s identified in the security level screen then press beep 3 Press 0
21. becomes the PRIMARY relay that will open the door or gate after the tenant presses 9 on their telephone Factory setting for relay strike times are Relay 0 01 Relay 1 01 Relay 2 01 Press 03 and enter the four digit MASTER CODE _ _ _ beep Press 0 to set relay 0 or 1 to set relay 1 or 2 to set relay 2 strike time Enter the two digit strike time _ 00 99 then press beep Repeat steps 2 and 3 to set other relay strike times Press 04 TOGETHER to end this programming step beeeeeep OF de oos r 3 3 2 Talk Time This programming sequence sets the maximum time allowed for conversation when the entry system places a call to the resident The talk time can be set from 1 second up to 255 seconds 4 minutes 15 seconds and is entered as a three digit number For example to set a talk time of 20 seconds enter 020 in step 3 The talk time set here does not affect the telephone numbers that are programmed under directory codes 0 00 000 0000 and 1 01 001 0001 The talk time for these two directory codes are factory set to the maximum Phone numbers programmed under these directory codes should be reserved for management or emergency phone numbers that generally require longer conversations Factory setting for talk time 60 seconds 1 Press 08 and enter the four digit MASTER CODE _ _ _ beep 2 Enter three digits for talk time seconds _ 001 255 then press beep 3 Press 0 TOGETHER to end this programming
22. device If Tracker expansion boards are being used with this system refer to the Tracker Installation and Wiring manual that came with the Tracker expansion boards for detailed information on wiring Tracker boards to the PC programmable telephone entry system If Elevator Control is used with this system refer to the Elevator Control Installation and Wiring manual for detailed information on wiring the elevator control boards to this system and to the elevator push button control panel 1835 065 J 5 08 Page 21 2 1 Wiring Guidelines Do not run high voltage 115 V power lines and communication lines in the same conduit These should be in separate conduits at least six 6 inches apart Be sure that all phone line wiring is twisted and completely isolated from ground Use only the supplied 16 5 VAC or U L listed equivalent to power the entry system An Inherently Protected Transformer must be used to power this device If a substitute transformer is used it must be listed by a recognized testing laboratory Do not power any other devices electric strikes magnetic locks lights etc from this transformer Do not run 16 VAC entry system power lines over 200 feet It is advisable to keep these wires as short as possible Use 18 AWG wire for wire runs up to 100 feet and 16 AWG wire for wire runs up to 200 feet Install a low voltage surge suppresser DoorKing p n 1878 010 or equivalent to help protect the entry system from power surges
23. digit extension numbers and you want to enter extension 2217 you would enter this number as 2217 then press beep 4 Repeat steps 2 and 3 to enter additional directory codes and phone numbers 5 Press 04 TOGETHER to end this programming step beeeeeep 1835 065 J 5 08 Page 43 3 5 3 Programming Area Codes Up to 10 REV D and lower boards or 255 REV E and higher boards different area codes can be programmed depending on how the system was setup in programming instruction 3 2 2 Program area codes when 10 digit or long distance calling is required Area code pointers are referenced 0 9 in step 2 for a total of 10 when the system is set for 10 area codes or they are referenced 000 254 in step 2A for a total of 255 when the system is set for 255 area codes The actual area codes will be entered as a four digit number 1 the three digit area code programmed to facilitate 10 digit calling requirements precede the three digit area code with NOTE 255 area codes are available on REV E and higher circuit boards REV D and lower boards have 10 area codes only 2A Press 24 and enter the four digit MASTER CODE _ _ _ _ beep When the system is set for 10 area codes the display will show 0 9 AAC POINTER When the system is set for 255 area codes the display will show 000 254 AAC POINTER Enter the area code pointer 0 9 when set for 10 area codes then press beep The display will show 4 DIGIT
24. digit extensions and you want to program extension 2217 as a phone number in step 3 section 3 5 2 press 3 2217 beep If the PBX system requires you to dial 9 to obtain an outside line and you want to program some but not all outside line phone numbers in the system program the number 9 as one of the alternate area codes In step 3 section 3 5 3 press 3 9 st beep Then program the outside phone number as a long distance number 3 5 4 using the area code reference number used to program 9 5 4 4 Areas with 10 digit Dialing If the telephone entry system is installed in an area where the telephone company has instituted 10 digit dialing simply program the required number of alternate area codes into the system without preceding the area code with the number 1 If 310 was one of the area codes required in step 3 section 3 5 3 press 3 310 beep Then program the outside phone number as a long distance number 3 5 4 using the area code reference number used to program 310 Program additional area codes and phone numbers as described in sections 3 5 3 and 3 5 4 1835 065 J 5 08 Page 59 Page 60 1835 065 J 5 08 SECTION 6 MAINTENANCE The DoorKing telephone entry system is essentially a maintenance free device When the unit is properly installed it should provide years of trouble free service Maintenance is limited to updating the directory and phone number and or entry codes when residents move in o
25. for touch tone or enter 1 beep for rotary 3 Press 04 TOGETHER to end this programming step beeeeeep 3 3 6 Rotary dial 9 This programming sequence sets which relay s will activate when the system receives a rotary dial 9 open command from a residents rotary telephone The system can be programmed so that only one relay will activate or any combination of relays will activate HINT The relay that you designate as the primary relay should be programmed to activate from a rotary 9 command To cause a relay to activate enter a 1 in it s respective character slot or enter a O to not activate the relay Any combination of 1 s or 0 s is permissible For example entering 010 in step 3 will cause only relay 0 to activate Entering 101 will cause both relay 0 and relay 2 to activate Factory setting 010 ech Press 51 and enter the four digit MASTER CODE _ _ beep 2 Enter the three digit 1 s or O s only rotary 9 code then press beep 3 Press 04 TOGETHER to end this programming step beeeeeep 3 3 7 Single or Multiple Systems This program sequence sets the telephone entry system to operate as a single unit on the phone line or to share the phone line with other units If multiple systems are sharing the same phone line then each one must be set as a multiple system and each must have a unique master code Factory setting Single System 1 Press 04 and then enter the four digit MASTER CODE _ beep 2 Enter 0
26. inputs are detected after approximately 30 seconds Refer to the Elevator Control board installation manual for more information on trouble shooting the elevator control boards 6 1 5 Automatic Hang up Options This sequence will allow you to program different methods by which the telephone entry system will hang up if a resident denies a guest access by hanging up their telephone rather than pressing the key to terminate the call Factory setting is 1 dial tone detect ON 1 Press 40 and enter the four digit master code _ _ beep The display will show OZN 1 DT 2 SIL 3 BTH 1834 1835 1837 systems only 0 BOTH OFF Unit hangs up after programmed strike time runs out 1 DIAL TONE detect ON Unit hangs up after detecting 5 seconds of dial tone 2 SILENCE detect ON Unit hands up after detecting 15 seconds of silence 3 BOTH ON 2 Enter the hang up option code 0 1 2 or 3 then press beep 3 Press 0 TOGETHER to end this programming step beeeeeep NOTE If the resident grants access or denies access by pressing the key the unit will hang up automatically This hang up sequence is only active if the resident denies access and simply hangs up their telephone before pressing the key 1835 065 J 5 08 Page 65 6 2 Accessories Surface Trim Ring Flush Kit Flush Ring Stainless Steel Case Surge Suppressers Mounting Post Telephone Test Set Battery Tracker Boards RS 232 Cable Ele
27. just a single filter One is installed on the 16 VAC power wires to the main circuit board terminals 19 20 The second is installed and around the wires connected to the Auxiliary Terminal strip e To install the ferrite filter simply snap the filter open place the wires in the circular core then snap the filter closed SH 16 VAC POWER AUX TERMINAL WIRES Page 22 1835 065 J 5 08 22 Terminal Descriptions MAIN DESCRIPTION 1 Phone Line Connection 800 ft maximum with 24 AWG wire 1600 ft maximum with 22 AWG wire 2 Phone Line Connection 800 ft maximum with 24 AWG wire 1600 ft maximum with 22 AWG wire 3 Earth Ground Only 4 Switch Input A closure between terminals 4 and 6 will cause the designated relay s to activate for the programmed strike time or dial a phone number see 3 2 6 The Postal Switch is connected here 5 Microphone Input 6 Common for switch input microphone speaker AZ amp CALL buttons and battery negative 7 Speaker Output 8 not used 9 5 VDC Power for LED lighting 10 not used 11 Z Button Input 12 A Button Input 13 Relay 2 Common 30 Volt 3 Amp maximum 14 Relay 2 Contact 30 Volt 3 Amp maximum 15 Relay 1 Common 30 Volt 3 Amp maximum 16 Relay 1 Normally Closed 30 Volt 3 Amp maximum 17 Relay 1 Normally Open 30 Volt 3 Am
28. or space is displayed on the directory remember to press to enter that character Spaces count as a character and must be entered into memory as a character After a complete block has been entered press to enter the block then start the next block 1 Press 80 and enter the four digit MASTER CODE _ _ _ _ beep The screen will display BLOCK 1 2 Enter the characters into block 1 Remember to press beep after each character 3 After the last character in block 1 has been entered press beep to enter the block The screen will display BLOCK 2 4 Repeat steps 2 and 3 to enter characters into block 2 The screen will display BLOCK 3 5 Repeat steps 2 and 3 to enter characters into block 3 The screen will display BLOCK 4 6 Repeat steps 2 and 3 to enter characters into block 4 7 After all four blocks are entered press to enter them into the system memory 8 Press O together to end this programming step beeeeeep Page 40 1835 065 J 5 08 3 4 5 Programming the Instruction Message 1837 Systems The instruction message is displayed on the bottom four lines of the 1837 display This message can be a maximum of 80 characters spaces count as a character and is entered into the system memory in four blocks The example below shows how the sample instruction message was divided into four blocks and centered on the screen Use the blank matrix to organize your own message Only upper case letters numbers an
29. relays and then ALL even numbered relays will activate on the 2nd elevator control board After this sequence ALL odd numbered relays and then ALL even numbered relays will activate on the 3rd elevator control board After this sequence ALL odd numbered relays and then ALL even numbered relays will activate on the 4th elevator control board This sequence will repeat itself ten 10 times Once the test is complete approximately 4 minutes this programming sequence will automatically end itself 1835 065 J 5 08 6 1 4 Elevator Board Floor Hardware Test This testing sequence will allow you to check activation of individual relays on the elevator control board s and will confirm communication between the telephone entry system circuit board and the elevator control board s 1 Press 77 and enter the four digit master code _ _ _ _ beep The display will show WHICH ELEVATOR 1835 1837 systems only 2 Enter the elevator shaft number 1 2 3 or 4 then press beep The display will show FLOOR 1835 1837 systems only 3 Enter the two digit floor number _ then press beep 4 The relay LED on the elevator control board that represents the floor number entered will turn ON for approximately 1 second 5 To check other floor relays repeat steps 2 and 3 6 When complete with the testing press 0 TOGETHER to end this testing sequence NOTE This program test sequence will automatically end itself if no keypad
30. step beeeeeep Page 34 1835 065 J 5 08 3 3 3 Tone Open Numbers These steps will program the tone open numbers for relays 0 1 and 2 You will need to enter a four digit number see chart below to set the relay functions If a function is not desired enter in place of a number For example if you want the relay to have a momentary activation function only and you want the relay to activate when the number 9 is pressed enter 9 in step 4 Do not duplicate tone open numbers i e don t set relay 0 1 and 2 tone open numbers all to 9 If Tracker expansion boards are connected to the system there is no need to set a momentary open tone open number for the tracker control relay s However you may want to set HOLD and DEACTIVATE tone numbers which will allow management to have a function to automatically unlock all doors gates controlled by a Tracker board refer to 5 3 2 Factory setting is Relay 0 Relay 1 9876 Relay 2 5432 Press 05 and enter the four digit MASTER CODE _ _ _ _ beep Press 0 to set relay 0 or 1 to set relay 1 or 2 to set relay 2 tone numbers Enter the four digit tone open number code then press beep Repeat steps 2 and 3 to set the other relays tone open numbers Press 04 TOGETHER to end this programming step beeeeeep gi dm ict DIGIT FUNCTION Momentary activation Relay will activate for the programmed strike time 3 3 1 Mil Relay hold Relay will activate an
31. the telephone entry system is interfaced with a DoorKing 1816 or 1820 Telephone Intercom system under certain special applications The factory setting for this feature is OFF Do not change this feature to ON Refer to the 1816 1820 Installation Manual and check with your DoorKing representative on the special applications that this feature is used for Factory Setting OFF 1 Press 78 and enter the four digit MASTER CODE _ _ beep 2 Enter 0 beep to turn the call up feature OFF Enter 1 beep to turn call up ON 3 Press 04 TOGETHER to end this programming step beeeeeep 3 2 4 Programming Resident Elevator Button Relay Time When elevator control is in use an access device such as a card reader must be installed in the elevator car to allow residents access to the floors in the building The time interval that the button s is live after the resident activates the access device is dependant on the revision level of the 1830 series circuit board not the 2348 elevator control board The relay time interval for 1830 series circuit boards with revision level A E is set at 7 seconds The time interval can be programmed from 1 254 seconds on boards with revision level F and higher The following programming sequence can only be performed at the telephone entry system keypad The resident elevator button relay time interval cannot be programmed via the Remote Account Manager software The maximum time that can be entered is
32. with a short tone beep Press 16 and enter the four digit MASTER CODE _ _ beep The system will emit a series of short tones if the relay is in a continuous activation mode Relay 1 activated beep pause beep pause Relay 2 activated beep beep pause beep beep pause Relay 0 activated beep beep beep pause beep beep beep pause Press the programmed tone number _ to deactivate the relay beep The system will automatically hang up Time and Date Check This operating functions lets you check the current date time and day of the week that the system is currently programmed to If the calendar chip in the system is not programmed the system will emit a long beeeeeep when this function is entered on the key pad NOTE The calendar chip can only be set by the PC when communication is established either by modem or the RS 232 terminals 1 Page 58 Press 30 and enter the four digit MASTER CODE _ _ _ _ beep The display will show The date Month Day Year The time Hours Minutes AM or PM AM 0 PM 1 The day of the week 1 Sunday 7 Saturday This information will be displayed for approximately four seconds then the display will return to normal 1835 065 J 5 08 5 4 Miscellaneous Operating Instructions 5 4 1 Talk Time The talk time for directory codes 0 00 000 0000 and 1 01 001 0001 is factory set to 4 minutes 15 seconds and cannot be changed These directory codes should be reserve
33. 1 PU S H A O R Z T O E l N D Block 2 N A M E E N T E R C O D E OR P Block 3 U S H CIA L L 1 2 3 4 5 6 7 8 9 10 11 12 18 14 15 16 17 18 19 20 Block 1 Block 2 Block 3 After organizing the instruction message in the matrix above follow the instructions below to enter the message into the system After each desired letter number or space is displayed on the directory remember to press to enter that character Spaces count as a character and must be entered into memory as a character After a complete block has been entered press to enter the block then start the next block 1 Press 81 and enter the four digit MASTER CODE _ _ _ _ beep The screen will display BLOCK 1 2 Enter the characters into block 1 Remember to press beep after each character 3 After the last character in block 1 has been entered press beep to enter the entire block The screen will display BLOCK 2 4 Enter the characters into block 2 Remember to press beep after each character 5 After the last character in block 2 has been entered press beep to enter the entire block The screen will display BLOCK 3 6 Enter the characters into block 3 Remember to press beep after each character 7 After the last character in block 3 has been entered press beep to enter the entire block 8 Press to enter all three blocks into the system memory 9 Press 0 toge
34. 254 seconds Factory setting 007 1 Press 3 6 and then enter the four digit master code _ _ _ beep The display on the 1835 and 1837 systems will read RES ELE TIME xxx SEC 2 Enter the relay time in seconds 001 254 then press beep 3 Press 0 together to end this programming sequence beeeeeep 3 2 5 Open Tone On or Off The following programming sequence turns the open tone when the relays activate either On or Off This feature is available on Rev K boards or higher NOTE The tone open on off cannot be programmed from an off site location This setting can only be programmed from the system keypad Factory setting 1 tone on 1 Press 1 5 and then enter the four digit master code _ beep The display on the 1835 and 1837 systems will read BEEP RLY OP ON 1 Y 2 Enter 1 for yes tone will sound or 0 for no tone will not sound then press beep 3 Press 0 together to end this programming sequence beeeeeep Page 32 1835 065 J 5 08 3 2 6 Switch Input Function The following programming sequence sets the switch input terminals 4 and 6 to either activate a relay s or call the phone number programmed in directory code 0 00 000 or 0000 Refer to section 3 3 4 to determine which relay s will activate when the switch input is activated This feature is available on Rev K boards or higher NOTE The switch input function cannot be programmed from an off site location This setting can only
35. 5 065 J 5 08 SECTION 3 PROGRAMMING IMPORTANT Many of the advanced features available with this telephone entry system cannot be programmed from the system keypad These features include relay hold open time zones security levels and elevator control options If any of these features are used the system must be programmed with the DoorKing Remote Account Manager for Windows software VERSION 5 6 or higher Refer to the software User s Manual for more information on these features We strongly suggest that you read these programming instructions in their entirety before beginning any programming of this telephone entry system 3 1 General Programming Information The DoorKing PC Programmable Telephone Entry System is primarily programmed by using the DoorKing Remote Account Manager for Windows software and the user supplied PC by either RS 232 connection or by modem however it can also be programmed from the keypad on the front of the entry system When programming from an off site location with a PC the RING pin must be installed on the circuit board The PC programmable telephone entry systems except 1834 have three relays on the circuit board all of which are programmable for any function required These relays are designated as Relay 0 R 0 Relay 1 R 1 and Relay 2 R 2 If Tracker expansion boards are used with this system it is very important that you understand the function of these three relays The weigand input auxiliary
36. ER to end this programming step beeeeeep 3 6 2 Deleting Device Codes This program sequence deletes individual device codes 1 Press 71 and enter the four digit MASTER CODE _ beep 2 Enter the directory code 1 2 3 or 4 digits depending on what was programmed in 3 5 1 then press beep 3 Enter the five digit device code then press beep 4 Repeat steps 2 and 3 to delete additional device codes 5 Press 04 TOGETHER to end this programming step beeeeeep 3 6 3 Enabling Facility Codes This program sequence allows you to use enable or not use disable facility codes 1 Press 72 and enter the four digit MASTER CODE _ _ beep 2 Enter 0 to disable facility codes or enter 1 to enable facility codes then press beep 3 Press 04 TOGETHER to end this programming step beeeeeep 3 6 4 Programming Facility Codes This program sequence enters device facility codes into the system memory Up to 10 facility codes reference numbers 0 through 9 may be programmed Valid facility codes are 000 255 Press 73 and enter the four digit MASTER CODE _ _ beep Enter the first facility code reference number _ 0 9 then press beep Enter the three digit facility code then press beep Repeat steps 2 and 3 to enter additional facility codes Press 04 TOGETHER to end this programming step beeeeeep MASIA 1835 065 J 5 08 Page 47 3 7 Programming Four Digit Entry Codes Four digit entry co
37. IO IO D IO OI IO ID ID D O OD D ID I D OD O1 IO EDT IO Feedback A Speaker Volume A Microphone Volume A Click Sensitivity A Master Code Toggle Switch Main Terminal Strip Auxiliary Terminal Strip Elevator Control Terminal Strip RS 232 Terminal Strip Relay 0 Terminals gt gt gt gt gt gt A Hands Free HF Hand Set HS Jumper Keypad Pins A 1816 Interface Jumper A DOORKING INC INGLEWOOD CA 90301 AN Ring Pin Title 1830 Series Board Adjustments Relay 2 Contact Normally Open NO Normally Closed NC Jumper Date 3 03 Dwg No M1835 065 6 Rev A 1835 065 J 5 08 Page 51 41 Speaker Volume Microphone and Feedback Speaker volume microphone volume and feedback all interact with each other to affect the audio performance of the system Use the following steps to set these adjustments 1 Open the front of the telephone entry system and locate the speaker volume microphone volume and feedback adjustments see page 47 2 Setthe speaker volume about 1 3 from full counter clockwise 3 Setthe microphone volume to 1 2 4 Place a phone call from the telephone entry system to a resident If feedback occurs turn the speaker volume counter clockwise until it ceases 5 While the tenant is still on the line ask them to remain silen
38. MKS DOORKING INC Owner s Manual 1833 1834 1835 1837 PC Programmable Telephone Entry and Access Control Systems Doorking Inc 120 Glasgow Avenue Inglewood California 90301 U S A Phone 310 645 0023 Fax 310 641 1586 www doorking com P N 1835 065 REV J 5 08 Copyright 2003 Doorking Inc All rights reserved Page 2 1835 065 J 5 08 Use this manual with the following models only 1833 1834 1835 and 1837 Telephone Entry Systems REV C or Higher DoorKing Inc reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing Inc to notify any persons of any such revisions or changes Additionally DoorKing Inc makes no representations or warranties with respect to this manual This manual is copyrighted all rights reserved No portion of this manual may be copied reproduced translated or reduced to any electronic medium without prior written consent from DoorKing Inc 1835 065 J 5 08 Page 3 TABLE OF CONTENTS Preface ME RC EC 7 EIER ter TEE 8 Features uoti Rea o edge NH co He eu Od ael e a P eve ub e A e e dev b D nura deut na ea 9 Section 1 Installation 1 1 General Installation Information 11 1 2 surtace MountUniS AAA aes ent eee 12 1 3 Surface Mount Units with Recess BOX ANE 13 1 4 El shMount Units 2 eas aedes oc ec Aa teh oci e tee t inte EE e EE seb adv e cok bee 14 1 5 Flush Mo nt Rough in Box nter rcnt ttr de
39. NTER Enter the area code pointer 0 9 when set for 10 area codes _ then press beep The display will show 4 DIGIT AREA CODE Enter the area code pointer 000 254 when set for 255 area codes then press beep The display will show 4 DIGIT AREA CODE Enter then press beep Repeat steps 2 and 3 to delete additional area codes Press 0 TOGETHER to end this programming step beeeeeep 3 5 9 Display Phone Numbers 1834 1835 1837 Systems Only Use this programming sequence to display phone numbers programmed under known directory codes i e if you wanted to see what phone number was programmed under directory code 271 This programming sequence will not allow you to delete phone numbers Press 06 and enter the four digit MASTER CODE _ _ beep Enter the directory code 1 2 3 or 4 digits depending on what was programmed in 3 5 1 then press beep The phone number programmed under the directory code entered in step 3 will be displayed on the LCD If C CC C C CC is displayed this indicates that no phone number has been programmed under the entered directory code If the first digit is flashing this is the area code reference code and indicates that the number displayed is a long distance or 10 digit number To display additional phone numbers press and repeat step 2 Press 04 TOGETHER to end this programming step beeeeeep 3 5 10 PBX Line Access Code Programming If the telephone entry syste
40. OPEN NUMBERS 3 3 3 RELAY 0 RELAY 1 RELAY 2 MOMENTARY ACTIVATION CONTINUOUS ACTIVATION RELEASE ACTIVATE 1 HOUR POSTAL SWITCH ACTIVATES 3 3 4 ROTARY 9 ACTIVATES 3 3 6 RELAY 0 RELAY 1 RELAY 2 ENTRY CODE RANGES 3 7 3 RELAY 0 RELAY 1 RELAY 2 LOW BOUNDRY HIGH BOUNDRY AREA CODE POINTERS System set to 10 area codes Pointer Area Pointer Area Pointer Area Pointer Area Pointer Area Code Code Code Code Code 1 3 5 7 9 2 4 6 8 0 1835 065 J 5 08 Page 67 AREA CODE POINTERS PAGE 1 System set to 255 area codes Pointer Area Pointer Area Pointer Area Pointer Area Pointer Area Code Code Code Code Code 001 027 053 079 105 002 028 054 080 106 003 029 055 081 107 004 030 056 082 108 005 031 057 083 109 006 032 058 084 110 007 033 059 085 111 008 034 060 086 112 009 035 061 087 113 010 036 062 088 114 011 037 063 089 115 012 038 064 090 116 013 039 065 091 117 014 040 066 092 118 015 041 067 093 119 016 042 068 094 120 017 043 069 095 121 018 044 070 096 122 019 045 071 097 123 020 046 072 098 124 021 047 073 099 125 022 048 074 100 126 023 049 075 101 127 024 050 076 102 128 025 051 077 103 129 026 052 078 104 130 Page 68 1835 065 J 5 08
41. PUT 4 BLK POS 12 VDC INPUT 3 WHT A GRN BRN oon BLU 12 VDC INPUT 12 VDC INPUT Main Terminal 4 6 Central Office phone line touch tone loop start A switch closure across terminals 4 amp 6 will activate relay 1 for its programmed strike time Battery Backup separate batteries required for phone Sebe p 2351 010 A For 1837 use 16 Volt 40 VA UL Listed Transformer A A Belden 9418 or Equivalent If reader is lighted use Belden 9931 No connection at controller Communication cable to additional boards is connected in parallel Allows teeing of communication cable for optimal cable routing Power for door strikes or magnetic locks is not provided by the System It must be provided by an external power supply Belden 9931 or Equivalent Shield runs continuous Float the shield do not connect shield to 2351 010 board common N LN Aux power transformer must be connected Otherwise RS232 elevator control and weigand inputs will not function See Dwg No M1835 065 5 for detail DOORKING INC INGLEWOOD CA 90301 system and weigand terminals Title Detail Wiring 30 Series Controller to 2351 010 Expansion Boards 1 8 16 Volt 20 VA UL Listed Transformer Date 7 04 Dwg No
42. Testing Services NA Inc a Nationally Recognized Testing Laboratory and is ETL listed 1835 065 J 5 08 Page 7 GENERAL INFORMATION Page 8 Prior to beginning the installation of the telephone entry system we suggest that you become familiar with the instructions illustrations and wiring guidelines in this manual This will help insure that you installation is performed in an efficient and professional manner The proper installation of the telephone entry panel is an extremely important and integral part of the overall access control system Check all local building ordinances and building codes prior to installing this system Be sure your installation is in compliance with local codes When used to control a door or pedestrian gate try to locate the telephone entry system as near as possible to the entry point The unit should be mounted on a rigid wall to prevent excessive shock and vibration from closing doors or gates Continuous vibration and shock from slamming doors or spring loaded pedestrian gates will damage the circuit board Under no circumstances should the unit be mounted directly to a moving door or gate ADA mounting requirements for door control The mounting of the unit shall be in such a way that the LCD display is positioned so that it is readily visible to and usable by a person sitting in a wheelchair with an approximate eye level of 45 inches and shall comply with the following requirements 1 If mounted vertica
43. UT 4 POS 12 VDC INPUT 3 1833 1834 1835 1837 1838 CONTROLLER RELAY 0 NORMALLY OPEN RELAY 0 NORMALLY CLOSED RELAY 0 COMMON 12 VDC BATT INPUT 12 VDC BATT INPUT VV 1 Main Terminal 13 14 15 16 17 18 19 LL 16 VAC PWR INPUT RELAY 1 NORMALLY OPEN RELAY 1 NORMALLY CLOSED RELAY 1 COMMON co x PHN A VVV RELAY 2 CONTACT RELAY 2 COMMON gt gt gt gt gt gt E l gt gt gt gt gt gt gt gt gt E Central Office phone line touch tone loop start A switch closure across terminals 4 amp 6 will activate relay 1 for its programmed strike time Battery Backup separate batteries required for phone system and weigand terminals 16 Volt 20 VA UL Listed Transformer For 1837 use 16 Volt 40 VA UL Listed Transformer Belden 9418 or Equivalent If card reader is lighted Belden 9931 can be used to provide extra wires for light power See Dwg No M1835 065 5 for detail See Elevator Control Board Manual 2348 065 for detail Aux power transformer must be connected Otherwise RS232 elevator control and weigand inputs will not function 16 VAC output can be used to power lights on card readers that have additional lighting for outdoor use Card reader connected to these terminals will operate Relay 1 for its programmed strike time Card reader con
44. ass Back 3 8 1 Programming Anti Pass Back Mode A 49 3 8 2 Re Sync All Devices iii KENE eege ed 49 3 8 3 Re Sync Individual DEVICES cocacola 49 3 8 4 Reset Facility Counter essen nennen nennen entente enne 49 Section 4 Adjustments Circuit Board Adjustments Location Circuit Board Adjustment Descriptions and Instructions Section 5 Operating Instructions 5 1 Guest tee TE 55 5 2 Resident Instructions 5 2 1 Responding to a Guest e EE 56 5 2 2 Using an Entry Code evoca AA 56 5 3 System Administrator 5 3 1 Opening from a Remote Location 57 5 3 2 Tracker Board Override Hold Open Command seen 57 5 3 3 Relay Check s td ia 58 5 3 4 Time and Date Check ini ia 58 5 4 Miscellaneous Operating Instructions 5 4 1 RE NEE 59 5 4 2 A E 59 5 4 3 Connection to a PBX 59 5 4 4 TO digit Dil EE 59 1835 065 J 5 08 Page 5 Section 6 Maintenance and Trouble Shooting Page 6 6 1 6 2 6 3 ele DEE 61 6 1 1 aA EE E A rper tor re PEE ESPERE 63 6 1 2 Weigand Mr E 64 6 1 3 Elevator Board Hardware Test eit see tice dated e dd o dico c 64 6 1 4 Elevator Board Floor Hardware Test 65 6 1 5 Automatic Hang up Options rene enne nennen enne 65 lee EE 66 Log Tables 1835 065 J 5 08 IMPORTANT NOTICE FCC UNITED STATES This equipment has been tested and found to comply with the limits for a class A digital device pursuant to Part 15 of th
45. cel out of this function LCD display shows e The small chip in the PC board socket is for an 1838 system and cannot be Need 1835 37 SM used in the telephone entry system MEMCHIP LCD is unreadable e Adjust contrast 4 3 6 1 1 RS 232 Test This test procedure will check the RS 232 hardware to determine a pass or fail mode You will need two short pieces of wire to perform this test 1 Open the cabinet of the telephone entry system and locate the RS 232 terminals in the upper left hand corner of the control board Short terminal 1 to terminal 2 using the first piece of wire Short terminal 3 to terminal 4 using the second piece of wire Press 17 and enter the four digit master code _ beep Press PASS The display will indicate RS232 HARDWARE PASS and a long tone will be heard Beeeeeep FAIL The display will indicate RS232 HARDWARE FAIL and two short tones and then a long tone will be heard Beep Beep Beeeeeep 6 Remove the jumper wires from the terminal after performing this test of ON 1835 065 J 5 08 Page 63 6 1 2 Weigand Test 1835 1837 Systems Only This programming sequence will allow you to view the weigand data on the display as it is received by the control board This will allow you to verify that the weigand device is functioning properly Press 82 and enter the four digit master code _ beep Enter 9 9 9 9 beep Activate one of the weigand input devices by p
46. connection using the RS 232 communications terminal on the circuit board Using the RS 232 communications terminal will require the use of a cable with a DB 9 connector on one end DoorKing P N 1818 040 and the DoorKing Remote Account Manager for Windows software VERSION 5 6 or higher 1835 065 J 5 08 Page 29 3 1 2 Programming from the Keypad Follow the programming instructions as described in each section of this manual The system will prompt you with short tones beep when programming steps have been followed correctly and with a long tone beeeeeep when the programming step is ended The display will also assist you in viewing the information that you are programming It is highly recommended that you complete the resident listing in the appendix prior to starting any programming from the keypad This listing will provide you with the information needed to complete the manual programming sequence This symbol in the programming steps indicates numbers that you will need to enter one number per symbol When programming from the keypad after each programming step is performed correctly a short tone beep will be heard When the programming session is ended a long tone beeeeeep will be heard NOTE Relay hold open time zones security levels holiday schedules anti pass back IN OUT tables anti pass back re sync schedules and elevator control functions cannot be programmed from the system keypad These functions can only be programm
47. control and PHN Le weigand inputs will not function A Communication cable to additional boards is connected in parallel Allows teeing of communication cable for optimal cable routing A Central Office phone line touch tone loop start 4 Power for door strikes or magnetic locks is not provided by the system It must be provided by an external power supply A switch closure across terminals 4 amp 6 will activate relay 1 f m A No connection at controller for its programmed strike time Battery Backup separate batteries required for phone See Dwg No M1835 065 5 for DOORKING INC INGLEWOOD CA 90301 system and weigand terminals detail Title Detail Wiring 30 Series Controller to 2351 010 Expansion Boards 1 16 A 16 Volt 20 VA UL Listed Transformer A EARTH Ground Date 7 04 Dwg No M1835 065 4 Rev B Page 26 1835 065 J 5 08 2 4 RS 232 Cable Connection P N 1818 040 RED BLACK WHITE Circuit Boards 00000o o o Ek oh Connector on 30 Series TERMINALS PINS PINS FUNCTION 1 3 2 Transmit Data 2 2 3 Receive Data 3 7 4 Request to Send 4 8 5 Clear to Send 5 5 7 Signal Ground Shell 6 Not Used DOORKING INC INGLEWOOD CA 90301 Title Detail Wiring 30 Series RS 232 Connector Date 3 03 Dwg No M1835 065 5 Rev A 1835 065 J 5 08 Page 27 Page 28 183
48. d Open Command The Tracker board override command is used when tracker expansion boards are connected to the system This command will cause ALL tracker boards connected to the telephone entry System to open or unlock the gate or door that they are controlling and will remain in this state until commanded to return to normal operation This feature is useful when management wants to open all gates or unlock all doors perhaps during an emergency situation as an example NOTE Hold open tone numbers must be programmed for the override command to be functional See Section 3 3 3 Ov um cT Call the telephone number that the entry system is installed on The system will answer with a short tone beep Press 16 and enter the four digit MASTER CODE beep Press the hold open tone number that was programmed in section 3 3 3 _ beep Hang up To release the override hold command and return the system to normal operation repeat steps 1 through 4 In step 3 enter the DEACTIVATE tone number in place of the HOLD tone number 1835 065 J 5 08 Page 57 5 3 3 Relay Check The telephone entry system can be called and a check can be made to determine if any of the relays in the system are in a hold open mode This check can be useful if yourr gate or door is held open and you suspect that the telephone entry system relay may be the cause 5 3 4 Call the telephone number that the entry system is installed on The system will answer
49. d for use with management or emergency phone numbers that typically require longer talk times For example if directory code 000 was programmed to call a management phone number the system will allow the full 4 minutes and 15 seconds of talk time before automatically ending the call 5 4 2 Line Sharing More than one telephone entry system can share the same phone line provided that the units have been programmed for multiple systems on the same line see 3 2 2 When the unit is programmed for multiple systems sharing the same line it checks the phone line for 48 volts not busy before attempting to place a call If the phone line is in use the system will emit a busy signal If two or more systems are sharing the same phone line it is important that each system be programmed with its own unique master code When more than one system is on the same phone line and a call is placed from one of the systems to a resident only the system that placed the call will respond to any tone open numbers Do not be concerned that all the units will activate their relay when the resident presses the tone open number 5 4 3 Connection to a PBX If the telephone entry system is going to be connected to a PBX system you may need to program extension numbers in place of a seven digit telephone number To do this enter the extension number and fill the remaining spaces with the key in the phone number programming step For example if the PBX system uses four
50. d remain activated until commanded to release wo Relay release Deactivates the relay hold command AR Relay hold 1 hour Relay will activate for 1 hour and then will automatically deactivate itself 3 3 4 Switch Input This programming sequence sets that relay s will activate when the switch input is activated on the telephone entry system The system can be programmed so that only one relay will activate or any combination of relays will activate HINT The relay that you designate as the primary relay should be programmed to activate from the postal switch input To cause a relay to activate enter a 1 in it s respective character slot or enter a zero to not activate the relay Any combination of 1 s or 0 s is permissible For example entering 010 in step 3 will cause only relay 1 to activate Entering 101 will cause both relay 0 and relay 2 to activate Factory setting 010 1 Press 50 and enter the four digit MASTER CODE _ beep 2 Enter the three digit 1 s or O s only postal relay code then press beep 3 Press 04 TOGETHER to end this programming step beeeeeep 1835 065 J 5 08 Page 35 3 3 5 Touch tone Rotary dial This programming sequence will set the telephone entry system to dial out in either a touch tone or rotary format Generally this will be set for touch tone Factory setting touch tone 1 Press 07 and enter the four digit MASTER CODE _ _ _ _ beep 2 Enter 0 beep
51. d spaces can be programmed from the system keypad Factory Default Instruction Message Use A Z to Find Name Or Number Enter Code On Keypad Busy Press Any Key Try Again NOTE The factory default instruction message was programmed from a PC therefore upper and lower case letters dashes and periods are allowed Message USEAZ TO FIND NAME OR NUMBER ENTER CODE ON KEYPAD BUSY PRESS ANY KEY TRY AGAIN 1 2 3 4 5 6 7 8 9 10 11 12 18 14 15 16 17 18 19 20 Block 1 U S E A Z T O F I N D N A M Block 2 O R U MIR E R E T E R C D E Block 3 OJN E Y P D B S Y P R E S Block 4 A NY K E Y T R Y A G A N 1 2 3 4 5 6 7 8 9 10 11 12 18 14 15 16 17 18 19 20 Block 1 Block 2 Block 3 Block 4 After organizing the instruction message in the matrix above follow the instructions below to enter the message into the system After each desired letter number or space is displayed on the directory remember to press to enter that character Spaces count as a character and must be entered into memory as a character After a complete block has been entered press to enter the block then start the next block 1 Press 81 and enter the four digit MASTER CODE _ _ _ _ beep The screen will display BLOCK 1 2 Enter the characters into block
52. des are entered on the system keypad preceded by to allow the resident access Do not confuse four digit entry codes with a five digit device code entered from a weigand keypad 3 7 4 Programming Four Digit Entry Codes 1 Press 02 and enter the four digit MASTER CODE _ _ _ _ beep 2 Enter the directory code 1 2 3 or 4 digits depending on what was programmed in 3 5 1 then press beep 3 Enter the four digit entry code _ then press beep Repeat steps 2 and 3 to enter additional entry codes 5 Press 04 TOGETHER to end this programming step beeeeeep 3 7 2 Delete Four Digit Entry Codes 1 Press 02 and enter the four digit MASTER CODE _ _ _ _ beep 2 Enter the directory code 1 2 3 or 4 digits depending on what was programmed in 3 5 1 then press beep 3 Press beep 4 Repeat steps 2 and 3 to delete more entry codes 5 Press 04 TOGETHER to end this programming step beeeeeep 3 7 3 Entry Code Ranges Four digit entry codes can be made to activate relay 0 relay 1 or relay 2 or any combination of relays by programming HI and LOW ranges for each relay Ranges may overlap which will cause more than one relay to activate if this is desired For example if the low boundary for relay O and relay 1 is 2000 and the hi boundary is 3000 for relay 0 and 4000 for relay 1 then entry codes between 2000 and 3000 will activate both relays and entry codes between 3001 and 4000 will only activate relay 1
53. door or gate in response to a call from a guest or they may open the door or gate by using their assigned four digit entry code A resident instruction sheet is included in the back of this manual and may be copied and passed out to your residents 5 2 4 Responding to a Guest Call When communication is established the resident has the option of opening the door s or gate s by pressing the programmed tone open number s on their touch tone telephone or they can deny access to their guest by pressing on their telephone If access is granted the resident will hear a confirmation tone in their handset indicating that the door or gate has opened then the system will automatically hang up Residents should be instructed by management to always press the key on their telephone if they wish to deny a guest access If a resident hangs up to deny access instead of pressing the telephone entry system will remain on line until its programmed talk time expires or until it detects dial tone Some newer type telephones emit a short tone rather than a continuous tone when their keys are pressed This may cause the telephone entry system to not respond to the tone open number If this happens simply press the tone open number twice in rapid succession to open the door or gate If a resident is using rotary dial telephone they will grant access to their guest by dialing 9 To deny access to their guest residents with rotary phones must simply hang up
54. e or call Guest Communication Your name or apartment number and telephone number have been programmed into the telephone entry system under a specific DIRECTORY CODE This directory code can be from 1 to 4 digits long depending on the needs of the application When a guest comes to visit you they will look your name in a directory Your DIRECTORY CODE will be shown to the right of your name Your guest will enter this code on the system keypad that will cause the system to place a call to your home If your guest already knows your directory code they can simply enter the code on the keypad without having to look up your name Some systems are equipped with a CALL button When your name is displayed in the directory the guest can press the CALL button to establish communication with your home Granting or Denying Access Once you have answered the phone call and you have identified your guest you have the choice to either grant access or deny access to your guest To grant access to your guest press ____ on your touch tone telephone The telephone entry system will respond with a confirmation tone indicating that the door or gate is opening and will automatically disconnect itself Some newer telephones emit a very short duration tone when the number is pressed If your telephone does this you may have to press the open number twice in rapid succession to open the door or gate To deny access to your guest press the key Rotary Ph
55. e FCC Rules and Regulations These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Registration Number DUF6VT 12874 OT T DOC CANADA The Canadian Department of Communications label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Department does not guarantee the equipment will operate to the users satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable means of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment
56. ed from a PC using the Remote Account Manager software version 5 6 or higher 3 1 3 System Memory Identification Prior to starting the programming of the PC programmable telephone entry system you must know the memory capacity and type of the EEPROM chips that are installed in the unit This can be determined by inspecting the small chip that has a tag listing the memory size on it and will be labeled APB if anti pass back is enabled The memory size determines the number of residents vendors four digit entry codes and device codes that can be stored in the system APB indicates that the chip set has anti pass back capability The table shows the valid numbers available with each memory level Part Number System Phone Name Entry Code Device Standard APB Memory Handel Capacity Capacity Dee 1835 150 1835 140 25 25 25 25 625 1835 151 1835 141 75 75 75 75 1875 1835 152 1835 142 125 125 125 125 3125 1835 153 1835 143 250 250 250 250 6250 1835 154 1835 144 500 500 500 500 8000 1835 155 1835 145 1000 1000 1000 1000 8000 1835 156 1835 146 2000 2000 2000 2000 8000 1835 157 1835 147 3000 3000 3000 3000 8000 Page 30 1835 065 J 5 08 3 2 Programming with a PC Prior to programming the PC Programmable Telephone Entry System with the DoorKing Remote Account Manager for Windows software and the user supplied PC the system must have the MASTER CODE programmed into it Also the factory default
57. ed to program the area code s required as described in 3 5 3 and then program the resident phone numbers as described in 3 5 4 If 10 digit dialing is not required simply enter the 7 digit phone number as described in 3 5 2 1834 1835 1837 systems only When you are entering names into the electronic directory remember to press after each desired letter number or space is displayed on the LCD When the entire name is displayed on the directory press again to enter the entire name into the directory If you make a mistake simply press to clear the display and start over Names cannot be more than 15 characters in length spaces count as a character The example below shows the keypad sequence to enter JONES APT 1 into the directory To Enter JONES APT 1 J 5 Press the 5 key one time to display J then press the key to enter 0 666 Press the 6 key three times to display O then press the key to enter N 66 Press the 6 key twice to display N then press the key to enter E 33 Press the 3 key three times to display E then press the key to enter S 7777 Press the 7 key four times to display S then press the key to enter 1 Press the 1 key one time for a space then press the key to enter 2 Press the 2 key one time to display A then press the key to enter P 7 Press the 7 key once to display P then press the key to enter T EN Press the 8 key one time to display T then pr
58. entered or until the Switch is turned off 46 Ring Pin 1 The ring pin is labeled RING on the control board This shorting pin must be installed to allow the system to answer any calls placed to it If remote programming or remote relay operation is to be used the shorting pin must be installed Removing the shorting pin will cause the system to never answer any call placed to it 47 Relay 2 Contact Pin 1 This shorting pin sets the contacts on relay number two to be set to either Normally Open NO or Normally Closed NC The pin is set to NO from the factory 48 Auto 1816 Pin 1 This shorting pin sets the system to operate as a stand alone unit AUTO or to interface with the 1816 Telephone Intercom System The pin is set to AUTO from the factory 49 HF HS Pin 1 This shorting pin is located in the lower left hand corner of the circuit board For Hands Free HF operation the shorting pin is placed on the HF pins For a system with a Hand Set HS the shorting pin is placed on the HS pins The pin is set to HF from the factory 1835 065 J 5 08 Page 53 Page 54 1835 065 J 5 08 SECTION 5 OPERATING INSTRUCTIONS 5 1 Guest Instructions Instructions on the telephone entry systems guide guest on the usage of the system and how to locate and call the resident that they wish to visit The 1834 1835 and 1837 systems utilize A and Z scroll buttons that a guest will use to locate the resident that they are wishing to visi
59. equence the directory codes and 7 digit phone numbers will be programmed into the system Be sure you have programmed the directory code length that you desire as described in 3 5 1 Changing the directory code length after programming the telephone numbers will erase all the numbers and directory codes that have been programmed To program phone numbers that will be referenced to an area code long distance calls and 10 digit calling follow the instructions under Long Distance Phone Number Programming on the next page If you use directory codes 0 00 000 0000 and or 1 01 001 0001 remember that the talk time for these directory codes are factory set to the maximum and cannot be changed Use these directory codes to program management or emergency phone numbers which generally require longer conversation periods NOTE If this telephone entry system is being used in an area that requires 10 digit dialing proceed to 3 5 3 and 3 5 4 to program the area code and phone number 1 Press 01 and enter the four digit MASTER CODE _ _ _ _ beep The display will show DIRECTORY CODE 2 Enter the directory code 1 2 3 or 4 digits depending on what was programmed in 3 5 1 then press beep The display will show PHONE 3 Enter the seven digit phone number then press beep If the number that you are entering in this step is less than seven digits enter in the empty spaces For example if the system is connected to a PBX that requires four
60. ess the key to enter 1 Press the 1 key one time for a space then press the key to enter 1 11 Press the 1 key twice to display 1 then press the key to enter Press the key to enter the entire name Page 42 1835 065 J 5 08 3 5 1 Programming the Directory Code Length This programming sequence sets the directory code length to 1 2 3 or 4 digits If 11 or more resident names or telephone numbers are going to be programmed into the system the directory code must be at least two digits If 101 or more resident names or telephone numbers are going to be programmed the directory code must be at least three digits If 1001 or more resident names or telephone numbers are going to be programmed the directory code must be set to four digits Factory setting is three 3 digits CAUTION This programming sequence will delete all phone numbers and directory codes that have been previously programmed into the system 1 Press 20 and enter the four digit MASTER CODE _ _ _ _ beep The display shows OF DIRECTORY CODE DIGITS 2 Enter 1 2 or 4 then press beep The display shows ERASE MEM 1 Y 0 N 3 Enter 0 to cancel out of this program beeeeeep Enter 1 to change the directory code length and erase all memory The display will show ERASING and will sound a long beep when complete Directory codes are now set to the programmed length 3 5 2 Programming 7 digit Phone Numbers In this programming s
61. for the number of area codes is 10 If more than 10 area codes are required this must be programmed at the unit see 3 2 2 The master code and number of area codes cannot be set with the PC and must be programmed from the system keypad This telephone entry system has a programming function that is used in special circumstances when interfaced with a DoorKing 1816 or 1820 Telephone Intercom System This CALL UP feature provides special programming that will allow the system to call the phone number of a CO line connected to these systems Once the 1816 or 1820 answers the call the system will automatically send out DTMF tones that will activate the CALL UP feature in the 1816 or 1820 system and then send the four digit directory code to the resident selected by the visitor This allows visitors to contact tenants in the building that do not have CO phone service through the telephone entry system This feature IS NOT programmable from the software and must be turned ON or OFF at the system keypad 3 2 3 3 2 1 Master Code This programming step sets the system MASTER CODE The master code is the four digit number required to gain access to the system memory You need to know the master code prior to programming the system with the PC or to perform any of the programming functions on the following pages NOTE The master code cannot be programmed from an off site location The master code can only be programmed from the system keypad Factor
62. gate operators to provide gate operator information and data requires a Tracker board for each gate operator that is to send data to the system Not applicable to 1834 e Available in surface flush or wall mount styles 1833 available in surface or flush mount only 1835 065 J 5 08 Page 9 Page 10 1835 065 J 5 08 Order your telephone line at least two weeks prior to the planned installation date This will assure that a phone line is available when the unit is installed The telephone company will require the SECTION 1 INSTALLATION following information from you CALLER ID You may want to consider ordering caller ID blocking from the telephone company for the entry system phone line Without caller ID blocking tenants with the proper phone equipment will be able to identify the telephone number that the entry system is installed on This may or may not Type Touch Tone Loop Start Ringer Equivalence 0 0A Jack Type RJ11C FCC Registration US DUF6VT 12874 OT T DOC Canada 1736 4528 A Electrical Listing Complies with U L 294 ETL Listed be desirable 1 1 General Installation Information 1 Open the cabinet of the telephone entry system and disconnect the keypad ribbon cable from the main circuit board 2 Remove the 6 32 x 1 2 round head screws from the upper corners of the circuit board 3 Remove the circuit board by gently pulling it out of the main terminal edge connector CAUTION the circuit board conta
63. ins static sensitive components Discharge any static electricity from your hands by touching a proper ground device before removing the circuit board Place the circuit board where it will not be damaged 4 Mount the cabinet of the telephone entry system Be sure that mounting screws do not protrude into the cabinet where they could cause a short on the back of the circuit board Make any necessary conduit connections 5 Route wiring into the cabinet Do not apply any power at this time 6 Clean out the cabinet Be sure that all dirt metal and or wood debris is removed from the cabinet and that the terminal strip edge connector is clean and free of any loose particles 7 Rerinstall the circuit board into the cabinet by gently pushing the circuit board terminals into the edge connector CAUTION the circuit board contains static sensitive components Discharge any static electricity from your hands by touching a proper ground device before removing the circuit board 8 Secure the circuit board to the cabinet using the screws removed in step 2 9 Plug the keypad ribbon cable into the circuit board The cable points down 1835 065 J 5 08 Page 11 1 2 Surface Mount Units Surface mount units can be mounted directly to a wall or pilaster or can be post mounted using a DoorKing Architectural Style mounting post p n 1200 037 and 1200 038 Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates
64. ity 4 NOTE Adjusting the click sensitivity too high potentiometer fully clockwise could cause the system to respond to loud noises while it is in use If this happens rotate the click sensitivity potentiometer counter clockwise 1 8 turn and re test the system You may have to perform this step several times to find the correct adjustment 43 Display Contrast 1834 1835 1837 1 Letthe system run 10 minutes before making any display contrast adjustments 2 Open the front of the telephone entry system and locate the contrast adjustment On the 1834 and 1835 systems this adjustment will be on the display board or on the display interface board depending on which style surface flush or wall you have On the 1837 system this adjustment is located on the back of the display 3 Turn the contrast potentiometer clockwise and then counter clockwise until the display is satisfactory Page 52 1835 065 J 5 08 44 Back light Cutoff 1 This is a factory set adjustment and should not be adjusted in the field 45 Master Code Switch 1 The master code switch is left in the off position for normal operation Turn the master code switch on when setting the system master code See programming instructions to set the system master code If the master code switch is turned on and a new master code is not entered the system will sound a long tone after approximately 30 seconds This tone will continue every 30 seconds until a new master code is
65. lacing a card on a card reader pressing a transmitter button or entering a digital code on a weigand keypad If the weigand data is shown on the display this verifies that the weigand device is operating properly and sending the information to the entry system If no data appears on the display the weigand devices are not functioning Press 0 TOGETHER to cancel the weigand test mode 6 1 3 Elevator Board s Hardware Test This programming sequence is designed for trouble shooting the elevator control board s that may be connected to the telephone entry system This sequence will take approximately four 4 minutes to complete and will check the operation of the CALL relay and then all the odd numbered relays then all the even numbered relays on the elevator control board s This test confirms communication between the telephone entry system circuit board and the elevator control board s Page 64 Press 76 and enter the four digit master code _ beep The display will show WHICH ELEVATOR 1835 1837 systems only Enter the elevator shaft number 1 2 3 or 4 then press beep The display will show ELEVATOR TEST 1 1835 1837 systems only Once the test starts the CALL relay LED ON will activate and then ALL odd numbered relays will activate and then ALL even numbered relays will activate on the 1st elevator control board After this sequence if more than one elevator control board is connected ALL odd numbered
66. lly or tipped no more than 30 degrees away from the viewer the center line of the LCD shall be located a maximum of 52 inches above grade 2 f the clear floor space allows only forward approach to the system the maximum high forward reach allowed is 48 inches above grade to the top of the keypad 3 If the high forward reach to the system is over an obstruction of greater than 20 inches but less than 25 inches the maximum high forward reach allowed is 44 inches above grade to the top of the keypad 4 f the clear floor space allows parallel approach by a person in a wheelchair the maximum high side reach shall be 54 inches above grade to the top of the keypad 5 If the high side reach is over an obstruction of 24 inches or less the maximum high side reach allowed is 46 inches above grade to the top of the keypad WARNING When used to control a vehicular gate with an automatic gate operator the telephone entry system must be mounted a minimum of ten 10 feet away from the gate and gate operator or in such a way that a person cannot operate the entry system and or touch the gate or gate operator at the same time Be sure that the system is installed so that it is not directly in the traffic lane Goose neck mounting post and kiosks work well for these type systems When planning where to locate the system take into consideration traffic lane layouts turn around lanes for rejected access conduit runs power availability etc Envi
67. ly rated 20 VA for 1833 1834 and 1835 systems 40 VA for 1837 systems Keep the wire run from the transformer to the entry system as short as possible Use 16 or 18 AWG 600 volt insulated wire only The importance of proper power wiring cannot be over stressed 7 Isolate the telephone entry system Disconnect any external devices such as Tracker expansion boards elevator control boards RS232 connection card readers RF receivers keypads etc which may affect the operation of the system 1835 065 J 5 08 Page 61 SYMPTON POSSIBLE SOLUTION S Cannot get into programming mode Wrong master code entered Start over Waiting too long between pushing buttons Enter information quicker Keypad is not plugged into board correctly Cable points down Memory chips are installed upside down System emits a long tone and cancels programming Waiting too long between pushing buttons Forgetting to press first when programming Keypad is dead No power Check for 16 VAC input power Check that the keypad is properly connected to the circuit board The cable on the plug points down when connected to the circuit board Buzz or noise on the phone line Disconnect the phone line from the system and check it with a handset If line is noisy problem is with the phone line and not the entry system Check for any shorts to ground behind the circuit board Check for pinched wires near the door hinge Check fo
68. m is connected to a PBX telephone system rather than a dedicated C O line you may need to set the unit to dial a line access code prior to dialing the resident phone number Typically the line access code is 9 but check with the PBX system administrator to be sure Page 46 Press 09 and enter the four digit MASTER CODE _ _ _ _ beep Enter the line access code number _ then press beep Press 04 TOGETHER to end this programming step beeeeeep NOTE To change a line access number enter the correct number in step 2 To delete a line access number enter in step 2 1835 065 J 5 08 3 6 Programming Device Codes 1833 1835 1837 Only Device codes must be five 5 digits in length and are typically card and transmitter codes Each device code that you enter is assigned to the directory code that you select Up to 25 device numbers can be entered under a single directory code up to a maximum of 8 000 for the system You cannot duplicate device codes 3 6 4 Programming Device Codes This program sequence enters device card transmitter digital codes into the system memory 1 Press 70 and enter the four digit MASTER CODE _ _ beep 2 Enter the directory code that the device code is to be assigned to 1 2 3 or 4 digits depending on what was programmed in 3 5 1 then press beep 3 Enter the five digit device code then press beep 4 Repeat steps 2 and 3 to enter additional device codes 5 Press 04 TOGETH
69. malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate DOC Registration Number 1736 4528 A Notice The Load Number LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the sum of the load numbers of all the devices does not exceed 100 Notice DoorKing does not provide a power transformer on units sold outside of the United States Use only transformers that are listed by a recognized testing laboratory to power the telephone entry system An Inherently Protected Transformer must be used to power this device 1833 1834 and 1835 systems require a 16 5 volt 20 VA transformer The model 1837 requires a 16 5 volt 40 VA transformer Listing This product has been tested to and found to be in compliance with the U L 294 Safety Standard by Intertek
70. n programmed for this function for the programmed strike time Postal Lock Installation Detail Common to Terminal 6 Normally Closed to Terminal 4 o i Micro switch is wired Normally Closed Switch is O held open by tie wrap or postal lock AA Cut tie wrap only if postal lock is installed Micro switch is pre wired Controller terminals are shown for clarification only DOORKING INC INGLEWOOD CA 90301 Title Postal Lock Installation Detail Postal lock supplied by others Date 3 03 Dwg No M1800 065 8 Rev A Page 20 1835 065 J 5 08 SECTION 2 WIRING Prior to installing wiring to the telephone entry system we suggest that you become familiar with the instructions illustrations and wiring guidelines in this manual This will help insure that you installation is performed in an efficient and professional manner The wiring of the telephone entry panel is an extremely important and integral part of the overall access control system Use proper wire for the communication line power wires and be sure that the system is properly grounded Check all local building ordinances and building codes prior to installing this system Be sure your installation is in compliance with local codes WARNING If this telephone entry system is used to control a vehicular gate with an automatic gate operator the telephone entry system must be mounted a minimum of ten 10 feet away f
71. ne ii 15 1 6 FlushMount TAM Tue ET DEI 16 1 7 Flush Mount Surface Mounting Kit Dea teet te i i d 17 1 8 Wall Mount U S areara aa eaaa raaa aa aeh aaa iaaa a aaa a ea aaea nnns 18 1 9 Memory Chip stallati iiia i tei i S A t ER D RR 19 1 10 Postal Eock InstallatiOric ucu iecit ote eate eet n nobi e Da n e tete dee d doa 20 Section 2 Wiring Generali ite Ee EE 21 2 1 Wiring Guideline Saian e re nro A RR UR dae eta 22 Terminal Descrip D i 23 2 3 Wiring Detail 2 3 1 Controller Only o reiten i Re e n DE Pd ie ein 2 3 2 Controller and Expansion Boards 1 8 2 3 3 Controller and Expansion Boards 1 16 2 4 SAA ARAS Section 3 Programming 3 1 General Programming Information 3 1 1 Programming with a Plica a 3 1 2 Programming from the Keypad 3 1 3 SISMO Memory EEN 3 2 Programming with a PC 3 2 1 Master Gode A tete SU A A Ae Ie LL de ARCET 31 3 2 2 Programming the Number of Area Codes Allowed AA 31 3 2 3 Programming for Call Up Operation essent 32 3 2 4 Programming Resident Elevator Button Relay me 32 3 2 5 Open Tone On or On 32 3 2 6 Switch InputiFUriction x 2 5 3 i edet e RR eed da 33 3 2 7 El vator Control FUNCION 2 2 cuota tae at AEN AA 33 3 3 General Programming 3 3 1 Relay Strike Time oie at ere id 34 3 3 2 TARIMA iio 34 3 3 3 Torie OpenNumbets car oe A t 35 3 3 4 SWileh Inpt a Gees ooo trece Peel E HER HE EE Re 35 3 3 5 To ch tone Rotaty dl l eet Aa 36
72. ne number To Display Press To Display Press To Display Press A 2 N 66 0 0 B 22 O 666 1 11 C 222 P 7 2 2222 D 3 Q 77 3 3333 E 33 R 7TT 4 4444 F 333 S 7777 5 5555 G 4 T 8 6 6666 H 44 U 88 7 77777 l 444 V 888 8 8888 J 5 W EN 9 99999 K 55 X 99 SPACE 1 L 555 Y 999 CLEAR D M 6 Z 9999 SKIP NAME H 1835 065 J 5 08 Page 37 3 4 2 Programming the User Message 1834 1835 Systems The user message followed by the instruction message scrolls across the screen from right to left when the system is not in use Both the user and instruction message can be programmed to display your own message The user message can be a maximum of 48 characters spaces count as a character and is entered into the system memory in three blocks The first two blocks contain 20 characters while the third block contains 8 characters The example below shows how the sample message was divided into three blocks Use the blank matrix to organize your own message Only upper case letters numbers and spaces can be programmed from the system keypad Factory Default User Message This Space is For Your User Programmable Message NOTE The factory default message was programmed from a PC therefore upper and lower case letters are displayed Example THANK YOU FOR VISITING OAKWOOD CONDOMINIUMS
73. nected to these terminals will operate Relay 2 for its programmed strike time Relay 2 contact is set N O or N C with a jumper on the circuit board Electric strikes are wired to Normally Open N O contacts magnetic locks are wired to the Normally Closed N C contacts Power for electric strikes or magnetic locks is not provided by the System Use a separate UL listed power supply Auxiliary and Elevator Control terminals are not available on the 1834 controller Use 18 AWG wire for runs up to 100 Ft Use 16 AWG wire for runs up to 200 Ft BASIC DOOR CONTROL LOCK PWR To Control lt To Card 3 CARD Reader Input READER DOORKING INC INGLEWOOD CA 90301 Title Detail Wiring 30 Series Controller Date 7 04 M1835 065 2 Rev B Dwg No Page 24 1835 065 J 5 08 2 3 2 Controller amp Expansion Boards 1 8 30 Series Controller to 2351 010 Expansion Boards 1 8 Detail Wiring RS 292 Elevator Connection Control 3 SYSTEM RELAY 1 SYSTEM RELAY 2 Relay 0 is not available on the 1838 controller Controller main terminals 13 14 COMMON 9 DATA1 8 7 Board 1 System Relay 3 Board 2 System Relay 4 co 1833 1835 1837 1838 CONTROLLER NOTES Controller main terminals 15 16 17 NEG 12 VDC IN
74. one Only If you have a rotary dial phone dial 9 to grant access To deny access hang up Call Waiting If you are on the telephone when a guest tries to contact you from the telephone entry system they will hear a busy signal and will have to wait for you to end your call before they can contact you To eliminate this problem you can order call waiting from your local telephone company Privacy If you do not want your name and or apartment number listed in the electronic directory inform the system administrator of this Your telephone number can be stored in the system without your name being displayed on the directory If you choose this option you will need to inform your guest of your directory code otherwise they will have no method of contacting you from the entry of your building community through the telephone entry system Access Code Your system may be equipped with an access code that will allow you to open the door gate by entering this code on the system keypad Your system administrator will advise you of your access code if this option is available To use the access code first press the key and then enter the four digit code System Administrator Fill in the blanks above and copy this instruction sheet for your residents 1835 065 J 5 08 Page 71
75. osure to the weather Be sure that the unit is securely mounted and is not subject to vibration from closing doors or gates Surface Mount Kit for Flush Style Units 1 0 375 gt 2 625 gt 13 5 1 125 lt 2 E p E n Flush Mount Ring DOORKING INC INGLEWOOD CA 90301 Title Surface Mount Kit for Flush Style Units Date 3 03 Dwg No M1800 065 6 E A 1835 065 J 5 08 Page 17 18 Wall Mount Units Wall mount units are designed to be mounted directly onto a wall without the need of cutting a large hole as is necessary with flush mount units Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates Dimensions Page 18 Wall Mount Housing Case and Mounting Hole 13 25 10 125 10 875 o Nas DIA 9 0 I 875 DIA 35 15 0 DOORKING INC INGLEWOOD CA 90301 Title Wall Mount Case and Mounting Hole Dimensions Date 10 05 Dwg No M1800 065 7 d B 1835 065 J 5 08 1 9 Memory Chip Installation The telephone entry system is shipped with two memory chips packaged in a separate box inside the shipping container The memory chips must be installed for the telephone entry system to operate CAUTION Do not install the memor
76. p maximum 18 Back up Battery POSITIVE connect negative to terminal 6 19 16 VAC Input Power 20 VA minimum for 1833 1834 and 1835 40 VA minimum for 1837 100 ft maximum with 18 AWG wire 200 ft maximum with 16 AWG wire 20 16 VAC Input Power 20 VA minimum for 1833 1834 and 1835 40 VA minimum for 1837 100 ft maximum with 18 AWG wire 200 ft maximum with 16 AWG wire AUXILIARY DESCRIPTION 1 16 VAC Input Power 20 VA 2 16 VAC Input Power 20 VA 3 Back up Battery POSITIVE 4 Back up Battery NEGATIVE 5 16 VAC Output 6 16 VAC Output 7 DATA 0 Card Reader 2 8 DATA 1 Card Reader 2 9 COMMON Card Reader 2 10 12 VDC Power Card Reader 2 11 DATA 0 Card Reader 1 12 DATA 1 Card Reader 1 13 COMMON Card Reader 1 14 12 VDC Power Card Reader 1 ELEVATOR DESCRIPTION DATA 1 connect to Elevator Control Board 2348 010 Terminal 20 DATA 0 connect to Elevator Control Board 2348 010 Terminal 21 COMMON connect to Elevator Control Board 2348 010 Terminal 22 NOTE Auxiliary and Elevator Control terminals are not available on the 1834 model 1835 065 J 5 08 Page 23 2 3 2 3 1 Wiring Detail Controller Only 30 Series Controller Detail Wiring i K parao 1 common T H V ELEVATOR CONTROL 2348 010 o 12 VDC COMMON DATA 1 DATA O xo NOTES Relay 0 is not available on the 1834 or 1838 controller ao NEG 12 VDC INP
77. p to four elevators with each elevator having a maximum of 64 floors 1835 065 J 5 08 6 3 Log Tables Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the telephone entry system if the system IS NOT being programmed from a PC If PC programming is being utilized there is no reason to maintain these log sheets since the PC will maintain a complete record of the information that has been programmed Make copies of the resident log sheet so that you have enough to complete a listing of all residents and data Enter the information as shown in the example below AAC stands for Alternate Area Code Enter the alternate area code number if alternate area codes have been programmed and assigned to this resident 3 5 3 DIR is the resident s unique directory code and can be 1 to 4 digits 3 5 1 Enter the resident s four digit entry code 3 7 1 in the ENT field if they are used Enter the resident s unique device code 3 6 1 in the DEVICE field if access control devices Transmitters cards etc are used Enter the SEC LEVEL Security Level FL Floor and ER Elevator Reference numbers as required NAME AAC PHONE DIR ENT DEVICE SEC LEVEL FL ER Smith John 3 765 0000 173 3812 04231 02 14 2 MASTER CODE 3 2 1 RELAY STRIKE TIME 3 3 1 RELAY 0 RELAY 1 RELAY 2 TONE
78. r 16 volt power shorted to ground Check for phone line shorted to ground Check that phone wires are twisted Check that the proper type of phone wire was used for an outdoor and or underground application Check that all wires speaker keypad etc are isolated from ground Check that the cabinet is properly grounded Be sure that case ground terminal 3 is not used as a low voltage common Check for excessive voltage drop on 16 VAC power Ringing or howling from the speaker Feedback improperly adjusted 4 1 Volume is set too high 4 1 After dial out dial tone is heard on the Speaker Phone line is a rotary dial line Have the phone company change it to a touch tone line Door strike locks on Excessive voltage drop on 16 VAC line Using a transformer with too low VA rating Relay strike time programmed too long 3 3 1 Door strike or gate operator holds open System was given a hold open command Call the system and press the tone deactivate number 5 3 1 Entry system will not answer when called Ring pin is not installed 4 6 Bad phone line or insufficient ring voltage Rotary dial 9 will not activate relay Adjust click sensitivity 4 2 Touch tone 9 will not activate relay Re program tone open number to 9 3 3 3 If resident phone emits a short pulse rather than a long tone press 9 twice in rapid succession 99 Try another phone that is known to work
79. r out The faceplate of the unit should be cleaned on a regular basis to keep contaminants in the air from sticking to the surface and possibly causing pitting When cleaning the faceplate of the system never use an abrasive cleaner or cloth Stainless steel cleaner works very well with a soft cloth for systems with a stainless steel faceplate A clean damp soft cloth should be used to clean gold plated faceplates 6 1 Trouble Shooting If problems should develop with your telephone entry system refer to the trouble shooting guide on the following pages to try and correct any problems Our experience has shown that a majority of reported problems are actually programming related and can be corrected on site If problems persist and they cannot be corrected contact your authorized DoorKing dealer for assistance Before performing any trouble shooting check the following 1 Have a good VOM meter handy to check voltages and continuity 2 Have a telephone test set DoorKing p n 1800 050 or equivalent to check the telephone line Noise on the phone line will cause problems with the entry system 3 Be sure that the entry system case is properly grounded 4 Be sure that the telephone wires are twisted 5 A hum on the system indicates that the phone line or 16 VAC power lines may be grounded Check to be sure that the phone lines or power lines are not shorted to ground 6 Check the 16 VAC system power Be sure that the transformer is proper
80. rom the gate and gate operator or in such a way that the user cannot come into contact with the gate or gate operator when using this entry system If this unit has been installed closer to the automated vehicular gate do not proceed with any wiring until the unit has been moved and re installed so that it is in compliance with these instructions Use only the supplied transformers or U L listed equivalent to power the telephone entry and access control system 16 5 VAC 20 VA for 1833 1834 and 1835 16 5 VAC 40 VA for 1837 and any weigand input devices 16 5 VAC 20 VA Do not power any other devices electric strikes magnetic locks etc from these power transformers NOTE Transformers are not supplied on units sold outside the United States An Inherently Protected Transformer must be used to power this device Use only transformers that are listed by a recognized testing laboratory to power the telephone entry system For wire runs up to 100 feet use 18 AWG 600 volt insulated wire For wire runs up to 200 feet use 16 AWG 600 volt insulated wire Power wires are susceptible to noise and hum pickup therefore it is preferable that you keep power wire runs as short as possible This telephone entry system contains a number of static sensitive components that can be damaged or destroyed by static discharges during installation or use Discharge any static prior to removing the circuit board from the lobby panel by touching a proper ground
81. ronmental factors must also be taken into account Surface mount units are designed for direct outdoor installation however it is preferable to protect them from direct exposure to driven rain or snow whenever possible Flush mount and wall mount units must be protected from direct exposure to the elements Be sure that ample lighting is provided so that guest can read both the directory and the operating instructions at night This telephone entry system contains a number of static sensitive components that can be damaged or destroyed by static discharges during installation or use Discharge any static prior to removing the circuit board from the lobby panel by touching a proper ground device 1835 065 J 5 08 FEATURES e Can provide service for up to 3000 residents e Can store up to 8000 card transmitter or digital PIN codes not applicable to 1834 e System can be programmed via modem or RS 232 interface with the Remote Account Manager for Windows software included with the unit Programming via RS 232 requires an additional cable that is not included with the unit P N 1818 040 e ONE TOUCH CALLING provides the easiest to use system on the market does not apply to 1833 e System keypad will emit DTMF tones after a call is answered allowing the system to be used with auto attendants answering machines etc e Directory codes can be set from 1 to 4 digits in length and can be randomly assigned e Transaction buffer stores the las
82. s programming step beeeeeep 3 5 6 Deleting Individual Phone Numbers This programming sequence is used to delete a single phone number under a known directory code Proceed to 3 5 7 to delete the resident name Press 01 and enter the four digit MASTER CODE _ _ _ _ beep Enter the directory code 1 2 3 or 4 digits depending on what was programmed in 3 5 1 then press beep Press then press beep Repeat steps 2 and 3 to delete additional phone numbers Press 0 TOGETHER to end this programming step beeeeeep 3 5 7 Delete Names 1834 1835 1837 Systems Only This programming sequence is used to delete a resident name from the directory These steps will not erase the resident telephone number from the system Go to section 3 5 6 to delete the resident telephone number Amo N Press 65 and enter the four digit MASTER CODE _ _ _ _ beep Use the A and Z buttons to locate the name that is to be erased then press beep Repeat step 2 to erase additional names Press 04 TOGETHER to end this programming step beeeeeep 1835 065 J 5 08 Page 45 3 5 8 Delete Area Codes This program sequence deletes area code numbers that have been programmed into the system 2A gt A Press 24 and enter the four digit MASTER CODE _ beep When the system is set for 10 area codes the display will show 0 9 AAC POINTER When the system is set for 255 area codes the display will show 000 254 AAC POI
83. ss beep to enter the entire block 8 Press to enter all three blocks into the system memory 9 Press 0 together to end this programming step beeeeeep 10 The new user message will begin to scroll across the screen Page 38 1835 065 J 5 08 3 4 3 Programming the Instruction Message 1834 1835 Systems The instruction message scrolls across the screen from right to left when the system is not in use and follows the user message programmed in 3 4 2 The instruction message can be a maximum of 52 characters spaces count as a character and is entered into the system memory in three blocks The first two blocks contain 20 characters while the third block contains 12 characters The example below shows how the sample instruction message was divided into three blocks and programmed into the system Use the blank matrix to organize your own message Only upper case letters numbers and spaces can be programmed from the system keypad Factory Default Instruction Message Push A Z To Find Name Or No Enter Code Or Push Call NOTE The factory default instruction message was programmed from a PC therefore upper and lower case letters dashes and periods are allowed Example PUSH A OR Z BUTTON TO FIND NAME ENTER CODE OR PUSH CALL 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Block
84. t Pushing the A button will cause the resident directory to scroll up while pushing the Z button causes the resident directory to scroll down Holding these buttons down will cause the system to scroll or page through the resident directory rapidly Resident names are listed in the directory alphabetically Although the systems are similar in the way that they operate they differ in the way that the resident information is presented to the guest The 1834 and 1835 electronic directory displays resident names or apartment numbers and their respective directory code on a single line while the 1837 system displays a page of eight resident names at a time The 1833 system relies on a separate directory to provide guest with resident directory information 1 If the guest knows the residents directory code they can simply enter it on the system keypad to place a call 2 f the guest does not know the residents directory code they must check the directory and find the code assigned to the person they wish to visit 1833 Systems Guest must check the separate directory listing to locate the person they wish to visit to find their assigned directory code They must then enter this code on the system keypad 1834 1835 Systems Guest use the A and Z buttons to locate the name in the directory Once the residents name is displayed the guest presses the CALL button and the system will connect to the resident s telephone The guest may also enter the direc
85. t 8000 events and has its own backup power source to retain memory during power outages e View LIVE transactions Requires RS 232 connection to user supplied PC e 31 security levels total security level 00 always denies entry security level 01 always admits entry with 29 programmable security levels each with four time zones allows you to control and restrict user access as needed not applicable to 1834 e Programmable holiday schedule not applicable to 1834 e Facility codes can be enabled or disabled Store up to 10 different facility codes not applicable to 1834 e True Anti Pass Back feature Requires APB chip set not applicable to 1834 e Up to 255 programmable area codes Rev E and higher boards only allow the system to be used in areas requiring 10 and 11 digit dialing e Three internal relays allow the system to control a main entry point plus two additional entry points 1834 system has only 2 relays e System can be expanded to control up to 16 entry points in addition to the main entry point Tracker expansion boards are required one for each additional entry point and are not included with the system Tracker boards also provide output for door ajar and forced entry alarms not applicable to 1834 e Optional elevator control board s can control up to four elevators with each elevator serving up to 64 floors not applicable to 1834 e System will interface with selected models of DKS DoorKing vehicular
86. t while rubbing your finger over the microphone hole on the face plate Rotate the feedback adjustment throughout its range while listening to the sound coming from the speaker When the sound is minimum this is the correct setting 6 Speaker volume and microphone volume may now be adjusted to desired levels If both are set too loud feedback may result For louder speaker volume the microphone volume may need to be decreased For louder microphone volume the speaker volume may need to be decreased 7 Normal setting for both speaker volume and microphone volume is about 1 2 8 After setting these adjustments close the face plate of the entry system and place some test calls If feedback occurs microphone and or speaker volume will need to be reduced 42 Click Sensitivity For Use with Rotary Dial Phone s Only 1 Open the front of the telephone entry system and locate the click sensitivity adjustment 2 If rotary dial phones are not used set the click sensitivity to full counter clockwise to disable this feature If rotary dial phones are in use proceed to step 3 3 Place a phone call from the telephone entry system to a resident with a rotary dial type phone After they answer ask the resident to dial 9 while you adjust the click sensitivity potentiometer the resident may have to dial 9 several times for you to obtain the correct adjustment When the door or gate opens this is the correct adjustment for the click sensitiv
87. ther to end this programming step beeeeeep 10 The new user message will begin to scroll across the screen 1835 065 J 5 08 Page 39 3 4 4 Programming the User Message 1837 Systems The user message is displayed on the top four lines of the 1837 display This message can be a maximum of 80 characters spaces count as a character and is entered into the system memory in four blocks The example below shows how the sample message was divided into four blocks and centered on the screen Use the blank matrix to organize your own message Only upper case letters numbers and spaces can be programmed from the system keypad Factory Default User Message This Space is For Your User Programmable Message NOTE The factory default message was programmed from a PC therefore upper and lower case letters are allowed Example WELCOME TO THE OAKWOOD CONDOMINIUMS PLEASE DRIVE CAREFULLY 1 2 3 4 5 6 7 8 9 10 11 12 18 14 15 16 17 18 19 20 Block 1 WE L C O M E T O T Block 2 OJA K W O O D C O N D O M N l U M S Block 3 P L E A S E D R l V Block 4 C A R E F U L L Y Block 1 Block 2 Block 3 Block 4 After organizing the user message in the matrix above follow the instructions below to enter the message into the system After each desired letter number
88. tory code on the keypad to place the call 1837 Systems Guest use the A and Z buttons to locate the name in the directory When the desired resident s name is displayed on the page the A and Z buttons are used to move the PUSH CALL cursor up and down When the PUSH CALL cursor is flashing on the desired resident s name the guest then can press the CALL button and the system will connect to the resident s telephone The guest may also enter the directory code on the system keypad to place the call If the resident s line is busy the system will emit a busy signal If this happens the guest can press the key or the CALL button to hang up and then try again Residents can avoid missing calls and guest from the telephone entry system by ordering call waiting from the local telephone company DTMF Tones The telephone entry system can output DTMF tones from the keypad AFTER a call has been answered e If the key is pressed by itself the system will hang up Example hang up e f any key is pressed prior to the key then all keys pressed will emit DTMF tones Example 1234 4 DTMF tomes for all buttons including the key e f there is more than a 2 second delay between numbers and the key then the key will hang up the system Example 1234 hang up 1835 065 J 5 08 Page 55 5 2 Resident Instructions Resident control of the door or gate that the telephone entry system controls is limited to opening the
89. vator Board Page 66 Use to recess a surface mount unit into a wall or column P N 1803 150 Use to install flush style units into a wall or column Kit includes rough in back box and trim ring P N 1814 165 comes with stainless steel trim ring P N 1814 166 comes with gold plated trim ring Use to surface mount a flush style unit P N 1814 152 Replaces the black steel surface mount case with a stainless steel case P N 1810 102 High voltage 115 V suppresser P N 1878 076 Phone line suppresser P N 1878 077 Low voltage 28 V suppresser P N 1878 078 Heavy duty goose neck mounting post with mounting plate P N 1200 038 Heavy duty goose neck mounting post with concrete base plate for pad mounting P N 1200 037 Includes clips cord and carrying case P N 1800 050 12 volt 8 amp hour gel cell provides stand by power during power interruptions P N 1801 008 Tracker expansion boards P N 2351 010 allow the 1833 1835 and 1837 system to operate up to sixteen individual doors or gates provides door ajar and forced entry alarms and can activate local and building alarm systems Also allows DoorKing gate operators to report gate operator data and activity to the entry system RS 232 cable with DB 9 connector on one end and wires on the other end Use this cable to program the entry system from a PC using RS 232 communications instead of the modem P N 1818 040 Elevator control boards P N 2348 010 provide control of u
90. y chips with power to the telephone entry system turned on Attempting to install the memory chips with power on will irrevocably damage the chips Memory chips are a static sensitive component Discharge any static electricity from your hands by touching a proper ground device before removing the control board Handle the memory chips with care 1 The large memory chip socket is colored black and is located in the center of the circuit board Be sure that the handle is in the un locked position pointing up 2 Carefully insert the memory chip into the socket The small half circular indentation on the chip must be at the top CAUTION Installing the memory chip upside down will cause permanent damage to the chip Be sure that the memory chip is seated correctly in the socket then move the lever on the chip socket to the locked position down 3 Install the small memory chip in the socket located at the bottom of the circuit board The small circular indentation on the chip must be at the top CAUTION Installing the memory chip upside down will cause permanent damage to the chip Be sure that the memory chip is seated correctly in the socket 1830 Series Circuit Boards Memory Chip Location LS 000000 LC OO AN Dimple on chip must be at top DOORKING INC INGLEWOOD CA 90301
91. y setting 9999 1 Open the cabinet of the telephone entry system and turn the master code switch the small toggle switch on 2 Entera four digit master code then press beep 3 Turn the master code switch off and close the cabinet 3 2 2 Programming the Number of Area Codes Allowed This programming step sets the system to allow either up to 10 or up to 255 alternate area codes AAC to be programmed into the system The factory default is set to 10 area codes Therefore if you require 10 or less area codes this step can be skipped 255 area codes are available on REV E and higher circuit boards REV D and lower boards have 10 area codes only therefore this programming step is not required on systems with these circuit boards NOTE The number of area codes allowed cannot be programmed from an off site location This setting can only be programmed from the system keypad Factory setting 0 10 area codes 1 Press 60 and enter the four digit MASTER CODE _ _ _ beep The display will read 10 AAC 0 255 AAC 1 2 Enter 0 beep for 10 area codes OR enter 1 beep for 255 area codes The display will read ERASE MEM 1zY OzN Choosing 1 will erase the memory and evoke the area code choice Choosing 0 will not erase memory and will not evoke the choice 3 Enter either 1 to set the change OR 0 to cancel beeeeeep 1835 065 J 5 08 Page 31 3 2 3 Programming for Call up Operation This feature is only used when

Owner`s Manual - ITR of Georgia

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