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1. Figure 4 57 2 Specify an alarm schedule 62 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Click the week day words the corresponding column will be selected For example click TUE the all column of TUE turns to red that means during Tuesday whole day when something moving in the detection area the camera will alarm Set Detection Area Schedule 00 01 02 03 04 05 06 o7 08 09 40 11 12113 14115 16 1 17 18 19 20121 22123 MON re MEAN WED THU FRI SAT SUN Figure 4 58 3 Press the left mouse and drag it on the time boxes you can select the serial area Set Detection Area Schedule 60 01 02 03 04 05 06 07 08 09 1011 12 13 f4 15 16 17 18 19 20 21 22123 MON TUE e o b o eho mo _ o __ __ _ _ 2 _ f THU FRI SAT SUN Figure 4 59 Step 07 Click Save button to take effect When the motion has been detected during the detection time in the detection area the camera will alarm and adopt the corresponding alarm indicators NOTE You must set the detection area and detection schedule or else there is no alarm anywhere and anytime 4 5 2 10 Alarm This IP camera provides a I O alarm terminal block which is used to connect to external input output device The alarm device door sensor infrared sensor smoke detectors etc
2. 4 Audio Click this icon the icon will become to D you can hear the sound around the camera by the earphone or speakers that connected with PC 5 Snapshot Click it to make snapshot and it pop up a window which picture you snapshot right click in the window and save the picture to anywhere you want Eyi 6 Record Click the icon h_4 and the camera start recording you can see a green dot in the live window Click again and stop recording The default storage path is C IPCamRecord You can change the storage path Go to Settings gt Record gt Storage Location panel 23 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com T Full Screen Click it to make full screen or you can double click the surveillance screen to make full screen Double click again and exit full screen Onscreen Mouse Control Right click the mouse and you can adjust the screen ration full screen and Zoom up 09 17 2012 12 39 43 anonymous a eh RE E e i A o be o Y Keep ration Full Screen Zoom up x ie 9 A Part Figure 3 11 Keep ration Select it and the camera will adjust the size of live window based on the the computer monitor automatically Sometimes there is a black border around the video please select Keep ration to get a better visual quality Full Screen Select it and Click it to make full screen press ESC and exit fu
3. This section allows you to configure Video stream settings On screen display and Snapshot settings 4 4 1 Video Settings _ Save C Refesh stream Type 0 v Resolution 720P bo Bit Rate 4M v Frame Rate 25 v Key Frame Interval 25 v Figure 4 48 Stream type There are four types to identify different streams you have set Resolution The camera supports three types 720P 960P VGA The higher the resolution is the clearer video will become But the code flux will become larger too and it will take up more bandwidth Bit rate Generally speaking the larger the bit rate is the clearer video will become But the bit rate configuration should combine well with the network bandwidth When the bandwidth is very narrow and bit rate is large that will lead to video can not play well Frame rate Note that a larger frame size takes up more bandwidth When the video format is 50Hz the maximum frame rate is 25 fps When the video format is 60Hz the maximum frame rate is 30 fps You should lower frame rate when the bandwidth is limited Normally when the frame rate above 15 you can achieve fluently video Key Frame Interval The time between last key frame and next key frame The shorter the duration the more likely you will get a better video quality but at the cost of higher network bandwidth consumption 4 4 2 On Screen Display This page is used to add timestamp and device name on the video 56 Shenzhen Foscam Inte
4. before you have configured the mail and FTP _ Device Status Basic Setting Action Take Snapshot v IO Output J Click this button and select all time range Figure 4 62 If an lO alarm is triggered and lO alarm output device will always alarm sound alarm is issued a warning sound alarm lights in flash etc Click Clear IO alarm output the alarm output device will stop alarming If IO alarm is triggered again after alarm interval IO alarm output device will be restart 65 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Enable v Trigger level Triggered Interval 5s Ring O Low Send E mail Y Action 7 Take Snapshot Time Intervall 25 4 IO Output schedule Figure 4 63 Note motion detection alarm can also be triggered lO alarm output Motion Detection Enable Ring O Send E mail C om Take Snapshot Time interval 25 M 1 4 fe Cal ee E A a ee UE 2 mee eee eee eee O O O DE O O E E E A in UN E O S El 4 L A f i i i i i ey _ y R R y E R t i f i f j j j i l i j i i i i i i i 1 O rT f 1 e f t O 1 1 f 1 A TF f a a 2 oe ee Pon ne ee Lt et A A ee A AA A A e hi i T i i i i f i f i f ii f
5. 33 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com anonymous 192 165 11 193 FI9621V for ebuyer 192 168 11 241 Cameras On LAN i i i 5 A l a nies The 1st Camera The 3rd Camera The 4th Camera The 5th Camera None The 6th Camera None The th Camera None The oth Camera None The 9th Camera None Note If you want to access your camera remotely make sure you are able to access it seperately through a browser Figure 4 13 Back to Surveillance Windows and click Four Windows option you will see four cameras you added OSCAM ee Q LiveVideo Qg Settings A O Flip AL comin Zoom out Cruise Preset IR LED Lights Color Adjustment Figure 4 14 34 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Outdoor Waterproof IP Camera Outdoor Mode v 0 720P 30fps 2M v O Flip Zoom out Cruise IR LED Lights Color Adjustment MAMANDO MAINII Q O Figure 4 15 Add cameras in WAN If you want to view all cameras via the internet remote computer you will need to add them using DDNS domain name Firstly make sure all of the cameras you added can be accessed through the internet Read How to configure DDNS settings in chapter 4 3 3 Login to the first ca
6. Network Port panel you can see and change the https and https port no Save lt Refresh HTTP Port 36 HTTPS Port 443 ONVIF Port 65533 Figure 2 2 2 2 Access the Camera in WAN 2 2 1 Static IP Addresses Users who have static IP addresses do not need to set DDNS service settings for remote access When you have finished connecting the camera using the LAN IP address and port forwarding you can access the camera directly from the Internet using the WAN IP address and port number Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com How to Obtain the WAN IP address from a public website To obtain your WAN IP address enter the following URL in your browser http www whatismyip com The webpage at this address will show you the current WAN IP C What Is My P Address Shows Your IP Address Windows Internet Explorer whatinap com F A f gt Recent Pages Fla the Y mares Toos Heb lt Wrecks y S FreeHotnal E s W Whet Is My Address Shows Your IP Address a E gt Pags Safety Toos wnat com What Is My IP Address WhatIs MyIP com y Search f 4 a a ora Your IP Address Is a 183 37 28 254 por como up and down treme Whats My IP Tia araar cies te eee a Der 13 iis roll UNBEATABLE MS Our visitors need to know DEDICATED a 25 stupid as this nz h their IP address for man Tite friends in anot
7. Same with gateway is also O Other Places G Control Panel My Network Places E My Documents ig My Computer Details Local Area Connection Figure 4 22 If you don t know the DNS server you can use the same settings as the Default Gateway Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Windows did not detect problems with this connection If you cannot connect click Repair 39 www foscam com 4 3 2 Wireless Settings Step 1 Choose Settings on the top of the camera interface and go to the Network panel on the left side of the screen then click Wireless Settings Click the Scan button and the camera will detect all wireless networks around the area It should also display your router in the list Figure 4 23 Save G Refresh Wireless Network List solD Network Name Encryption _ A _______________ Click the Scan button PERE RA to search for wireless aitNET free Unencrypt networks wingate WPAZ Y_CPA1 WPA 1 MERCURY_Mw 150R WPA2 cell Y CPA2 WPA iil foscam WEP ait uniGitab WPAZ afl foscam wifl WPA2 oft cisco Click the Page number to see other wireless Pages 2 12 networks devices if there are more than 10 Figure 4 23 Step 2 Click the SSID name of your router in the list the corresponding information related to your network such as the name and the encryption w
8. port for and right click Figure 2 4 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 IP Camera Tool Camera name Obtain IP from DHCP server anonymous 192 168 Gateway Http Port User Password Cancel device will automatically restart Figure 2 5 IP Address 192 168 1 110 Subnet Mask 255 255 255 0 ES seoh DNS Server 192 168 1 1 admin k Note After changing the configuration anonymous Network Eal ice ID 41F198044 Device type www foscam com AE H Modify the Http Port Enter the Username and password click OK Step 2 Enter the username and password of the Administrator default username is admin with a blank password and click OK to apply changes Step 3 Wait around 10 seconds you ll see that the camera s LAN IP address has changed In our example it was changed to 2000 so we see http 192 168 8 102 2000 in IP Camera Tool Also the LAN IP address is now fixed at a static IP address of http 192 168 8 102 2000 This IP address will not change even if the camera is powered off and back on the camera will remain on this LAN IP address This is very important that a Static LAN IP address is set or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN I
9. supports English numbers letters and symbols _ Preset point Cruise track BottomMost LeftiMost RightMost H Delete The cruise tracks have added to Up the track 1 Down Figure 4 73 After add the cruise track back to the surveillance window click Cruise her you can see all cruise tracks you have added FOSCAM Q Live Video O Settings Outdoor Waterproof IP Camel o0 oH o HA iM Of 720P 30fps 2M Y LI Flip Zoom out JH ee e TT E Cruise Track Vertical Y Vertical ON Horizontal Preset IR LED Lights Color Adjustment Figure 4 74 There are other buttons between the Preset points and Cruise track you can use these buttons to adjust the order of preset points or add delete one preset points in one cruise track T1 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Preset point Cruise track TopMost TopMast Bottom lost BottomMost LeftMost RightMost upleft upright alk downleft _Delete downright Move Up Down Figure 4 75 Add Select one preset points and add it to the selected cruise track Delete Select one preset points you have added to one cruise track click delete Move up down Select one cruise track adjust the order of preset points in one cruise track Attention Considering the life time and
10. 2674 5168 www foscam com 4 4 4 Snapshot Settings On this page you can set the snapshot pictures image quality and the storage path Snapshot Settings Save S ER Refresh 2 Image Quality Medium y Alarm Pictures Save To FTP v Enable timing to capture Capture interval 2 0 65535s schedule 00 01 02 03 04 05 os oz 08 os 10111 142 13114115 16 17 18 19 20121 22123 Figure 4 53 Image Quality Low Middle and High The higher the quality the picture will be clearer Alarm Pictures Save Path FTP If you have done FTP and Alarm settings when alarming the camera will snap pictures to the FTP automatically Enable timing to capture To enable capture interval follow the steps below 1 Select Enable timing to capture 2 Capture interval The interval time between two captures 3 Select the capture time O Capture anytime Click the black button up the MON you will see all time range turn red When something moving in the detection area at anytime the camera will capture O Specify an capture schedule Click the week day words the corresponding column will be selected For example click TUE the all column of TUE turns to red that means during Tuesday whole day the camera will capture O Press the left mouse and drag it on the time boxes you can select the serial area 4 Click Save button to take effect 4 5 Alarm 4 5 1 Motion Detection IP Camera supports Motion Detection Alarm when the motion h
11. 82 4 9 4 Factory Reset Click All reset and all parameters will return to factory settings if selected This is similar to press the Reset button on the bottom of the camera Factory Reset Factory Reset Click this button to hard reset the camera to its default factory settings Figure 4 83 4 9 5 Reboot Click Reboot System to reboot the camera This is similar to unplugging the power to the camera Reboot Click this button to reboot your camera Figure 4 84 76 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 5 Phone Apps FOSCAM provides APP for Android and iOS system which helps to view and listen to your world anywhere anytime Search and install Foscam Viewer on Google Play for Android devices search and install Foscam Viewer on APP Store for OS devices If you would like to read more details on the Android APP or OS APP Please refer to the Android APP User Manual or OS App User Manual 6 Appendix 6 1 Frequently Asked Questions NOTE Any questions you would meet please check Network connections firstly Check the working status revealed by the indicators on the network server hub exchange and network card lf abnormal check the network connections 6 1 1 Install the add on of Firefox browser Google Chrome and IE Chrome File Edit View Favorites Tools Help y Favorites lPCam Client gt Do you want to insta
12. IP Camera Tools setting a static IP and pushing OK Congratulations You have set up the wireless connection of the camera successfully NOTE If you fail to make a wireless connection please refer to your seller or contact us directly for assistance 4 3 3 PPPoE If you are using a PPPoE connection enable it and enter the User Name and Password for your PPPoE account 41 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Save Refresh Use PPPoE PPPoE account 21025441266512 PPPoE password ATT Note Once you save your settings the camera will restart Figure 4 25 4 3 4 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing and you can directly use the domain name you can also use the third party domain name FOSCAM domain name Here take test09 myfoscam org for example Go to option of DDNS on the Settings gt Network panel you can see the domain name DDNS ie Save Refresh _ Enable DDNS Manufacturer s DONS Manufacturer s DDNS 19 Restore DDNS to factory Third Party DDNS DDNS Server None v Domain Figure 4 26 Now you can use http Domain name HTTP Port to access the camera via internet Take hostname test09 myfoscam org and HTTP Port no 800 for example the accessing link of the camera via internet would be http test09 myfoscam org 800 Restore DDNS to factory If you have configured Third Par
13. Open Network Stream option then enter the URL into VLC Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com VLC media player Playback Audio Video Tools View gt Open File Ctrl 0 p Advanced Open File Ctrl Shift 0 23 Open Folder Ctrl F Co Open Disc Ctrl D Open Network Stream Open Cap Hike Device Open Location from clipboard Recent Media Save Playlist to Eile Convert Save te Streaming X Quit a 1 f PA Figure 2 9 Open Media 5 File o Disc T Network E Capture Device Network Protocol Please enter a network URL d Show more options Figure 2 10 Sometimes you may need to enter the user name and password again Click OK and you can see the real time preview 13 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com RTSP authentication Figure 2 11 PO 68 73 eh Figure 2 12 If you cannot play the video in the VLC player please check the port mapping You can read Quick Installation Guide about How to configure port forwarding NOTE If you modify the camera s username or password you had better reboot the camera or else the new username and password cannot take effect when you enter the authentication in the VLC 2 4 IP camera connection to the server Device supports ONVIF2 2 1 protocol You
14. Status on the administrator panel and check if the DDNS status is successful If failed please double check if you have input the correct hostname user name and password and try to redo the settings NOTE If you have set Third Party DDNS successfully the Foscam Domain Name will be invalid The Third Party DDNS and the Foscam Domain Name cannot work at the same time the last time you configured will take effect Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 2 3 Using the VLC player This camera supports RTSP streaming here you can view the camera using VLC player RTSP URL rtsp user namel password IP HTTP port number videosream The part in the square brackets may be omitted user name amp password The user name and password to access the camera This part can be omitted IP WAN or LAN IP address Videostream Here support three mode videoMain videoSub and audio When the network speed is bad here you had better select videoSub If you select audio you can only hear the sound but cannot see the video For example IP 192 168 1 11 HTTP Port number 88 Username admin Password 123 Here can enter one of the following URLs in the VLC 1 rtsp admin 123 192 168 1 11 88 videoMain 2 rtsp 192 168 1 11 88 videoMain 3 rtsp 123 192 168 1 11 88 videoMain 4 rtsp fadmin 192 168 1 11 88 videoMain Open the VLC and go to Media gt
15. accounts ln System and Security Y 4 Review your computer s status Back up your computer la Set up parental controls for any user Find and fix problems Network and Internet L View network status and tasks E Choose homegroup and sharing options Appearance and Personalization Change the theme Change desktop background Adjust screen resolution Clock Language and Region Change keyboards or other input methods View devices and printers Add a device Tf Programs Change display language Ease of Access Let Windows suggest settings Hardware and Sound Sd E o l gt Uninstall a program HR i Optimize visual display Figure 6 8 m e m m gt e L Control Panel Programs Programs and Features v Search Programs and Features Control Panel Home i Uninstall or change a program View installed updates To uninstall a program select it from the list and then click Uninstall Change or Repair PP Turn Windows features on or y Organize Uninstall iz vy a Name n Publisher Installed On Size Boter READ 5 21 2014 191 MB 9 BS Adobe Reader XI Chinese Simplified Adobe Systems Incorporated 5 21 2014 155MB 1 TP CwebComponents 3 0 0 2 6 10 2014 367MB 3 Tencent RTX Client E 5 21 2014 x Ha WPS Office 9 1 0 4632 Kingsoft Corp 5 21 2014 oj Figure 6 9 6 1 3 I have forgotten the administrator password To reset the administrator username and password press and hold
16. can easily access the NVR with ONVIF or server with ONVIF Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 3 Surveillance Software GUI Please refer to the Quick Installation Guide if you install the camera at first time After finishing quick installation you can take time to learn the operation of the software 3 1 Login Window Username Password Stream Man sran 2 Language English v 3 oa Figure 3 1 Please check the login window above it was divided to 5 sections from no 1 to 4 Section 1 Enter the User name and password The default administrator username is admin with a blank password please reset the password at first using and prevent unauthorized users login the camera read chapter 3 2 4 about how to change Section 2 Stream The camera supports two stream modes Main stream and sub stream lf you want to access the camera form LAN here you can select Main stream lf you want to access the camera from Internet here we recommend sub stream Note When the network bandwidth is badly you d better select Sub Stream and the video will be more fluency Section 3 Select the language Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com You can select the language you need via click on the language dropdown list to switch Section 4 Login the camera Click Login button and you w
17. clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera If you select Block access from these IP addresses only those clients whose IP addresses are in the IP list cannot access the Network Camera Click Save to take effect 4 9 System In this panel you can backup restore your camera settings upgrade the firmware to the latest version restore the camera to default settings and reboot the device 4 9 1 Back up amp Restore Click Backup to save all the parameters you have set These parameters will be stored in a bin file for future use Click Browse and select the parameters file you have stored then click Submit to restore the restore the parameters 73 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Backup is used to save your current settings It is recommended to backup your configuration before modifying or Upgrading firmware settings can be restored by uploading the backup file Path Browse Submit Note 1 All current settings will be lost when importing a configuration file If an incorrect file is loaded the camera may stop working correctly 2 Keep the power on during this process or you may damage your camera Your camera will reboot automatically once restoration is completed Figure 4 78 4 9 2 System Upgrade Your current firmware version will be displayed
18. cruise button the camera will cruise following the predefined path Thirdly Click stop button and finish cruising Preset settings 21 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Preset Preset lopMost e IPCAM supports 16 preset positions which is considered enough for DIY home amp small business surveillance market The default preset position is Topmost Bottom most Left most right most you can add other preset positions Ed Add Click this icon to save the position you need the camera to remember E Delete Select one preset position and click this button to delete it Ta is GO Select one preset position in the preset dropdown list and click Go to make the camera move the preset position How to do preset position Firstly move the camera and stop at a desired place where you want make preset position contain special characters Then click OK to save it If you want to reset the preset position click Cancel Secondly click button and enter a descriptive name for the preset position The preset position cannot After that you can move the camera and stop at another place and set another preset position You can do all the 16 preset positions with this method If you want to see one preset position you have set only select the preset position name from the preset dropdown list and click go button the camera will go to the pre
19. down the RESET BUTTON for 5 seconds Upon releasing the reset button wait for 20 seconds the camera will reboot and the username and password will return to the factory default administrator username and password Please power on the camera before reset Default administrator username admin Default administrator password No password 6 1 4 Camera can not record Camera can not record when click Record button or can t change the manually record path When you use Windows or Vista you may be not able to do manually record or change the record path because of the security settings of computer 82 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com There are two ways to resolve this problem 1 Please add the camera as a trusted site to resolve this issue The steps are IE browser gt Tool Internet Properties gt Security gt Trusted sites gt Sites gt Add 2 Open IE browser then right click select Run as administrator 6 1 5 Subnet doesn t match Check whether your ipcamera in the same subnet of your computer The step is Control Panel gt Network Connections gt Dbclick Local Area Connections gt Choose General Properties Check subnet mask IP address and gateways When you set IP address please make sure they are in the same subnet Otherwise you can t access camera 6 1 6 No Pictures Problems The video streaming is transmitted by the ActiveX c
20. f f f i f f i f i f i f f f E A s O R A ae COS ee ee ee nd ee eee t u Figure 4 64 66 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 4 6 Record 4 6 1 Storage Location On this page you can change the manually recording storage path the default storage path is D ipc Storage Location Recording Location is used for alarm recordings and schedule recordings The local recording must be stored in local storage The default Windows storage location is c IPCamRecord The default Mac OS storage location is PCamRecord If you modify the path on other Foscam cameras this default storage location will be modified accordingly Figure 4 65 4 6 2 Alarm Recording Enable Pre Record y Figure 4 66 4 6 3 Local Alarm Recording On this page you can enable local alarm record and select the local alarm record time Local Alarm Record When the PC sound alarm is enabled the PC will make a sound only in Live Video page while the IPC detected an alarm Figure 4 67 67 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 4 6 4 Schedule Recording On this page you can enable schedule record Record Schedule i wmo o Enable Schedule record Edit Record Schedule o o Oa 05 0607 oe os AO LA AD aa aa s 16 a7 1819
21. no 1p org m o a Di gt instead of a hard to remember IP address or URL With No IF Dynamic DNS our free Dynamic Update Client keeps track of our changing IP address and updates your hostname eeping your connection active POP3 IMAP Email SSL Certificates Cap cirenis ona s fardchic Cocih manana mad serena A A citors are 2 z HS aiu 3 vi Sr 3 gt Say rd LS A yvu USS SIWI S diS Puma Demetratene UN naar n diran and DARREL caos anA ennnen bhar ceorrhacinn an ASA SUAU S 2 Sid dvv a Purel aS gs Uptime Guarantesd email from anywhere SSL Certificate Figure 4 28 43 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Please register an account step by step according to instructions on www no ip com After registration please login your email which used to register You will receive an email from website please click the link to activate your ACCOUNT as indicated in email Secondly Login the link with the registered username and password to create your domain name rity E Download Services Support Company User Login Client Login Login with the registerec Home ClientLoain username and password o Login Additional Services gt Email Upgrade your No IP account to unlock many Password features e Forget your password No problem Click Here Maximize uptime and add to your existing lf
22. now fixed at a static IP address of http 192 168 8 102 2000 This IP address will not change even if the camera is powered off and back on the camera will remain on this LAN IP address This is very important that a Static LAN IP address is set or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address Make sure you set a static LAN IP address Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 48 www foscam com Camera name IP Address Device ID 192 168 1 110 88 00841F198044 Device type Figure 4 37 Note If the camera cannot be accessed please make sure the port forwarding is succeed HTTPS port The default port is 443 You can use the url to access the camera https IP HTTPS port Sometimes you need to add the url to the Trusted Sites Open Internet Explorer if it is not already opened Click on Tools then click Internet Options Next click the Security tab then click the Trusted sites button Internet Options Connecti ons Programs Advanced General Security Privacy Content Select a zone to view or change security settings Internet Local intranet UI ES Restricted sites Trusted sites This zone contains websites that you trust not to damage your computer or your files You have websites in this zone Security level for this z
23. oD card sD Card Free Space 3 06 sD Card Total Space 3 56 NTP Status Disable DDNS Status success http test09 myfoscam org 80 UPNP Status Success WIFI Status Connected to foscam wifl IR LED Status Off Figure 4 55 There are four alarm indicators A Ring There is an embedded speaker inside the camera so if you select Ring when the motion has been detected the people around the camera will hear beep alarm sound B Send E mail If you want to receive alarm emails when motion is detected you must select Send E mail and set Mail Settings first The alarm email cannot contain the alarm picture if you have not selected Take Snapshot C Take Snapshot If you select this checkbox when the motion has been detected the camera will snap the live view window as a still picture and load it to the FTP Make sure you have set FTP and set FIP as the storage path in Video gt Snapshot settings panel If you select Send Email at the same time the picture will be send to you as an attachment Capture interval The interval time between two pictures D IO Output If IO alarm is triggered and lO alarm output device will always alarm sound alarm is issued a warning sound alarm lights in flash etc Click Clear IO alarm output the alarm output device will stop alarming If IO alarm is triggered again after alarm interval IO alarm output device will be restart Step 05 Set detect area Click set detect area and it
24. on your screen You may go to the Device Status Device Information Page to check for the latest firmware versions available Click Browse choose the correct bin file and then click System upgrade Don t shut down the power during upgrade After upgrading you can see the upgrade result Browse _ System Upgrade Upgrade Result Figure 4 79 Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon select the Camera IP that you want to upgrade the firmware Then select Upgrade Firmware and enter the username and password choose the firmware file and upgrade 14 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com AS IP Camera Tool Http 192 168 8 10 an Basic Properties Network Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tool Figure 4 80 aa Camera Tool Enter the User name and User password Password Upgrade Web UI OK Figure 4 81 CAUTION If your camera works well with the current firmware we recommend not upgrading Please don t upgrade the firmware unnecessarily Your camera may be damaged if misconfigured during an upgrade NOTE 1 Before upgrade the firmware please reboot the camera don t upgrade the firmware in WAN through the web UI or else the upgrade process may be failed 2 Please ensure you hav
25. will allow you to configure your camera s IP PPPoE DDNS Wireless Settings UPnP and Port 4 3 1 IP Configuration If you want to set a static IP for the camera please go to IP Configuration page Keep the camera in the same subnet of your router or computer Save Refresh gt Obtain IP From DHCP IP Address 192 168 0 109 subnet Mask 255 255 255 0 Gateway 192 168 0 1 Primary DNS Server 192 168 0 1 secondary DNS Server 202 96 134 133 Mote Once you save your settings the camera will restart Figure 4 20 Changing settings here is the same as using the IP Camera Tool It is recommended that you use the subnet mask gateway and DNS server from your locally attached PC If you don t know the subnet mask gateway and DNS server you can check your computer s local area connection as follows Control Panel gt Network Connections Local Area Connections Choose Support gt Details 38 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com E Network Connections File Edit View Favorites Tools Advanced Help Back Dd yo Search Folders E Address Network Connections LAN or High Speed Internet 4 Local Area Connection Status Pe A Network Tasks Local Area Connection Create a new Connected Firewalled 4 ae L A Realtek RTL8139 810x Fa Connection status et up a home or sma office beba a Address Type Assigned by D
26. 0 a1 2 2 m a a E a a w m i m M i i E ee ESS IE Em IE IE im Iml im m Y O e Cmo S II a CO CI S ht ih i a Ceni M0 00 N i A N i S S O S i a i A sar E E E E a a l l l i i son W IO INS E IO Y IO OOO tt i i ih tH i scheduled recording only supports video saved to the SD card or FTP server Figure 4 68 4 7 PTZ This page will allow you to change the pan tilt soeed and do cruise tracks settings 4 7 1 Pan Tilt Speed There are five Pt speed types very fast fast normal slow and very slowly Select the desired PTZ speed type and click save button Figure 4 69 4 7 2 Cruise Settings This section explains how to add delete alter one cruise track Cruise Time Select the time from dropdown list There are two default cruise tracks Vertical and Horizontal Vertical The camera will rotate from up to down Horizontal The camera will rotate form left to right 68 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Cruise Settings Refresh Cruise time 15 Minute E Cruise Tracks Vertical v Add Delete Preset point Cruise track ae pMost All preset positions brommost Add Delete Figure 4 70 C Save C Refresh Cruise Tracks Vertical v Add Delete Figure 4 71 Add Add one cruise track Delete Select one cruise track and delete it How to do add cruise tracks Firstly Click Add button and enter a descriptive name to ident
27. 1 22 A My 11 PC Time sync with PC Date Format YYYY MM DD v Time Format 12 hour Y use DST v Ahead Of Time 0 Minute Figure 4 6 Time Zone Select the time zone for your region from the dropdown menu Sync with NTP server Network Time Protocol will synchronize your camera with an Internet time server Choose the one that is closest to your camera Sync with PC Select this option to synchronize the date and time of the Network Camera with your computer Manually The administrator can enter the date and time manually Please select the date and time format use DST Select the use DST then select the daylight saving time from the dropdown menu Click Save button to submit your settings NOTE If the power supply of camera is disconnect you need set the camera s time again 4 2 3 User Accounts Here you can create users and set privilege visitor operator or administrator The default user account is admin with a blank password You can enter the users accounts of visitor operator and adminstrator Manually 29 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com User Accounts Refresh i NO Username Privilege Username 1 admin Administrator Privilege Visitor B 2 Change username 3 Change password 4 The maximum length ofthe user name is 20 support 5 numbers letters and symbols _ D4 7 The maximum password length is 12 does not support the char
28. 3 Outdoor Mode Outdoor surveillance Stream The default Stream supports four modes 0 720P 30fps 4M 1 VGA 25fps 2M 2 VGA 15fps 1M and 3 VGA 10fps 200K The format of the stream type is Stream type no Resolution Maximum frame rate Bit rate 1 Stream type NO The number is used to identify the stream type 2 720P VGA There are two resolutions the bigger one is 720P and the smaller one VGA is 640x480 pixels The bigger the resolution the better of the image quality is If you are accessing the camera via internet and want to get more fluent video streaming please select resolution VGA Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 3 Maximum frame rate When the video format is 50Hz the maximum frame rate is 25 fps When the video format is 60Hz the maximum frame rate is 30 fos You should lower frame rate when the bandwidth is limited Normally when the frame rate above 15 you can achieve fluently video 4 Bit rate Generally speaking the larger the bit rate is the clearer video will become But the bit rate configuration should combine well with the network bandwidth When the bandwidth is very narrow and bit rate is large that will lead to video can not play well You can reset the stream type on Settings gt Video gt Video Settings panel Basic Settings Video Stream Type 0 v Video Settings ND 4 MAA Resolution 720P i Bit Rat
29. 5 The sender is denied by the server Maybe the server need to authenticate the user please check it and try again 6 The receiver is denied by the server Maybe because of the anti spam privacy of the server 7 The message is denied by the server Maybe because of the anti spam privacy of the server 8 The server does not support the authentication mode used by the device 4 3 8 FTP Settings If you want to upload record files and images to your FTP server you can set FTP Settings _ Save Refresh ftp 4 192 166 6 150 FTP server example ftp 192 165 1 103 Port 21 FTP Mode PORT v User name yaocuixiang Password eeseseeee Success Figure 4 46 Save Refresh ftp Mp mgenseal com FTP server example ftp 1192 160 1 103 Port 21 FTP Mode PORT User name deotestge Password e 0 0 0 Success Figure 4 47 FTP server If your FTP server is located on the LAN you can set as Figure4 43 If you have an FTP server which you can access on the internet you can set as Figure 4 44 Port Default is port 21 If changed external FTP client program must change the server connection port accordingly FTP Mode Here supports two modes PORT and PASV Username password The FTP account and password 55 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Click Save to take effect Click Test to see if FTP has been successfully configured 4 4 Video
30. DDNS settings page Here you can see the unique domain name of your camera 10 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Save E Refresh Enable DDNS Manufacturer s DDNS Manufacturer s DDNS test Restore DDNS to factory Third Party DDNS DDNS Server None v Domain Figure 2 8 Now you can use hitp Domain name HTTP Port to access the camera via the Internet Take hostname test09 myfoscam org and HTTP Port of 2000 for example the URL link to access the camera via the Internet would be http test09 myfoscam org 2000 Second method Use the Third party DDNS to access the camera via the Internet Step 1 Please go to the third party DDNS website such as www no ip com to create a free hostname Step 2 DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname a user name and password you ve got from www no ip com Take hostname ycxgwp no ip info user name foscam password foscam2012 for example Firstly goes to option of DDNS Settings on the administrator panel Secondly select No lp as a server Thirdly fill foscam as DDNS user fill password foscam2012 as DDNS password fill ycxgwp no ip info as DDNS domain and server URL Then click save to make effect The camera will restart and to take the DDNS settings effective Fourthly after the restart login the camera and go to option of Device
31. Disabled Failed Disabled Disabled Not connected Figure 4 2 4 1 3 Session Status Session status will display who and which IP is visiting the camera now Session Status IP Address Figure 4 3 4 1 4 Log The log record shows who and which IP address accessed or logout the camera and when 27 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Log Pages 83 lt lt 123 gt gt Go Click the page number and go to the corresponding page to see more logs a AY 2012 09 18 01 27 54 AAA CU Fill in one page number click Go button an and go to the corresponding page a Figure 4 4 Reboot the camera and clear the log records 4 2 Basic Settings This section allows you to configure your camera s Name Time User account and Multi Camera 4 2 1 Camera Name Default alias is anonymous You can define a name for your camera here such as apple Click Save to save your changes The alias name cannot contain special characters Camera Name Figure 4 5 4 2 2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera 28 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Camera Time Save amp Refresh Time zone GMT Greenwich mean time London Lisbon Ca 2013 1
32. HCP Change Windows IP Address 192 168 0 50 Firewall settings Subnet Mask 255 255 255 0 Default Gateway 192 168 0 1 Disable this network Ga Click here device EN Repair this connection MI mi Rename this connection View status of this connection 2 Change settings of this connection Other Places ES Control Panel My Network Places E My Documents i My Computer Details Local Area Connection Y Figure 4 21 Network Connections File Edit View Favorites Tools Advanced Help Back wi P Search Key Folders ie Address a Network Connections A LAN or High Speed Internet EEEE OATES A A F Network Tasks local Area Connection Network Connection Details E Create anew Connected Firewalled connection E Realtek RTL8139 810x Fal Network Connection Details Set up a home or small office network Property Value Change Winco et the same Subnet Mask and Physical Address 00 E0 D0 00 23 01 Firewall settings A 32 168 0 50 Disable this nee Way of the camera with Subnet Mask 255 255 255 0 device y our P g Default Gateway 192 168 0 1 eo 4 gt DHCP Server 192 168 0 1 Q Repair this con ection Lease Obtained 2010 7 23 17 20 44 mj Rename this connection Lease Expires 2010 7 23 19 20 44 DNS S 202 96 134 33 view status of the herdiare two DNS servers ERRE 192 168 0 1 LAs connection 2 Change settings YAH CAN set any of them connection
33. P address Make sure you set a static LAN IP address S IP Camera Tool Camera name IP Address 192 168 1 110 88 Device ID EOK Device type Figure 2 6 What is Port forwarding 00841FI9804F If you have never done port forwarding before you can open and view the following link to understand the basic concept Port forwarding allows for outside connections to access a specific device on your network from anywhere in the world Every router automatically blocks any incoming connections for safety purposes Using port forwarding you are telling your router to allow a connection through a certain port you can think of it as a gateway into your router You set this port to a specific device in our case an IP Camera so it can be accessed from anywhere in the world Click this link to learn more about port forwarding http portforward com help portforwarding htm How do we configure Port Forwarding For this section we will be using an example Let s say the camera s LAN IP address is http 192 168 8 100 2000 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Step 1 Login to the router and go to your router s port forwarding or port triggering menu Sometimes this is also under the name of Virtual Server or NAT Using the Linksys brand router as an example we would log into the router and go to the Applications amp Gaming menu We w
34. SMTP Port must be set to 465 or 25 or 587 which port you choose should be decided by which Transport Layer Security you select 2 SMTP Username password ID account and password of the sender email address 3 Sender E mail Mailbox for sender must support SMTP 4 Receiver Mailbox for receiver need not support SMTP you can set 4 receivers 5 Save Click Save to take effect 6 Test Click Test to see if Mail has been successfully configured Click Test to see if Mail has been successfully configured 53 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Enable y Figure 4 44 If the test success you can see the Success behind the Test at the same time the receivers will receive a test mail n Es mses es ee a v IPCamera SMTP test mail yy ERA foscam IPCamera lt yaocuixiang 163 com gt aj fal 2012798 130 2 A00 49 50 wet A 411678364 lt 411678364 qq com gt This is a test mail send by your IPCamera HEBE foscam IPCamera Figure 4 45 If the test fails with one of the following errors after clicking Test verify that the information you entered is correct and again select Test 1 Cannot connect to the server 2 Network Error Please try later 3 Server Error 4 Incorrect user or password 54 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com
35. V1 4 HOSCAM User Manual For Windows amp Mac OS HD Wireless PTZ Dome IP Camera Model FI9828W Table of Contents TE OVER VIC WW sensatos PIIKS FERUS a k2 Read Bere US a eases ko Paek g e CONO Susi TA Physical DESCHIPIO Nin nia dd ia ZPCCCSS the IP Camera tica 2 1 Access the Camera in LAN oococcccncccnonaccnccononanananonononannnnnonocononnn nacos 2 2 Access the Camera in WAN cccccccessscseccccessssseseeeeessssseeeeeeeeeeas ZO USING THEW LEC DIA Ol satan 2 4 IP camera connection to the SerVerT oo cccccnnnocacccccononanannnonononannnonoss 3 Surveillance Software GU I ooonnonnncccccccconononancnocononannnnnnncnoonanannonaconannos SL LOA WIN Wie t 2 CULO WV VIZIO sins ada 3 3 Surveillance WINdOW ooomocnoncccconononnccconananacancconananacanonocananons 4 Advanced Camera Settings coooooococcnonononnaannnononanannnonaconannnannnanonannnos Gy SA eas aces asa A E ta de seate Peseta nec ate Goacei ae alee T Aa BAS SEUINGS seenen A N 449 NeW A RD RO NCO Pe mT Ce HSE Tene TORE ee ES DY SUC N EA APEE E tack ct A AE S E ae aesre teers EA A E Oy A 8 0 aE EEE O 6 1 Frequently Asked QUEStiONS oooooooccnnnnccccccnonocccncnnonannnonanananononannnos 6 2 Default ParamMete Susini 0 SDC CIIGCAUOMS ni adios 04GE R FE 7 Obtaining Technical SUPpOrt ooooooocccccnnnnonaancnononananananonononancnnnnnononananananonons www foscam com S
36. acter amp O Figure 4 7 How to change the password of administrator Firstly select the account of administrator then select Change password enter the old password and the new password lastly click modify to take effect User Accounts Refresh NO Username Privilege Username admin 2 New password eeccce 3 Privilege 4 Change username 5 Change password E The maximum length of the user name is 20 support 8 numbers letters and symbols _ The maximum password length is 12 does not support the character amp Figure 4 8 How to add account Select one blank column then enter the new user name password and privilege last click Add to take effect You can see the new added account on the Account list 30 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com User Accounts Refresh NO Username Privilege Username operator 1 admin Administrator Password eeeeeeeses Privilege Operator v Change username 3 4 Change password 5 Add 6 The maximum length ofthe user name is 20 support 7 numbers letters and symbols _ 3 The maximum password length is 12 does not support the character amp Figure 4 9 User Accounts Refresh J NO Username Privilege Username operator 1 admin Administrator Privilege O Change username O Change password 3 4 5 The ma
37. as been detected it will send emails or upload images to FTP 59 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Motion Detection A CTO OA Emn 7 E s Ring L Triggered Interval Send E mail L Action no Take Snapshot Time interval 25 E IO Output C Clear IO Alarm Output _Set Detection Area 5 Cimi g MON D ii S NA IN IN IN IN w Hee it tf i WED eee ee DH aa Sa E Hi at at a FRI H El 1 I g J a u E B ii m ici Il sn i Figure 4 54 To enable motion detection follow the steps below Step 01 Enable Motion detection 05 06 0A 08 09 E1 zA 13 12 paa p Teel 18 Heg ene AS a le E ji F E n Step 02 Sensitivity It supports three modes Low Middle and High The higher the sensitivity the camera will be more easily alarmed Select one motion sensitivity Step 03 Trigger interval The interval time between two motion detections Here supports 5s 6s 7s 8s 9s 10s 118 12s 13s 14s 15s Select one interval time Step 04 Select the alarm indicator When the motion has been detected the alarm status will turn to Detect alarm Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 60 www foscam com Me Refresh Alarm status Detect alarm Record Status Recording sD Card Status
38. cates J Revocation Lists Validation Security Devices Figure 4 40 Click View Certificates and go to Servers option Gertitacate Giese BTA ooo y Your Certificates Peopld Servers Juthorities Others Ty You have certificates on file that identify these servers Certificate Name Unknown Not Stored The USERTRUST Network addons mozilla org global trustee kuix de login live com login skype com login yahoo com login yahoo com login yahoo com Edit Trust Server Lifetime 192 168 8 125 443 Permanent Permanent Permanent Permanent Permanent Permanent Permanent Permanent TES E E ER e Permanent Figure 4 41 Deletes Expires On 2014 3 15 2014 3 15 2011 4 17 2014 3 15 2014 3 15 2014 3 15 2014 3 15 2014 3 15 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com d Add Exception D 51 www foscam com Go to Add Exception panel sill Sera terse ye You are about to override how Firefox identifies this site A Legitimate banks stores and other public sites will not ask you to do this Server Location https 192 168 8 129 43 Enter the camera s url here take https 192 168 8 129 443 for example Certificate Status This site attempts to identify itself with 1 information Trong Site Certificate belongs to a different s
39. could void the user s authority to operate this equipment This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator amp your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter CE Mark Warning CE This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures 87 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 7 Obtaining Technical Support While we hope your experience with the IPCAM network camera is enjoyable and easy to use you may experience some issues or have questions that this User s Guide has not answered If you have problem with FOSCAM IP camera please first contact FOSCAM reseller for solving the problems If our reseller cannot provide service please contact our service department tech foscam com cere 88 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168
40. d be http ycxqwp no ip info 2000 4 3 5 UPnP Enable UPnP Yes Y Figure 4 32 The default UPnP status is closed You can enable UPnP then the camera s software will be configured for port forwarding Back to the Device Status panel you can see the UPnP status 46 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Device Status Refresh Alarm status Disabled Record Status Not Recording NTP Status Disable DDNS Status success http aa2022 myfoscam org 6000 UPnP Status Success WiFi Status Not connected IR LED Status off Figure 4 33 The camera s software will be configured for port forwarding There may be issues with your routers security settings and sometimes may error We recommend you configure port forwarding manually on your router 4 3 6 Port This camera supports HTTP Port HTTP Port is used to access the camera remotely If you want to access the camera and view the video the HTTP Port must both be configured correctly HTTP port By default the HTTP port is set to 88 Also they can be assigned with another port number between 1 and 65535 But make sure they can not be conflict with other existing ports like 25 21 Save J Refresh _ HTTP Port 88 HTTPS Port 443 ONVIF Port 65533 Figure 4 34 Another way to change the HTTP port NO Step 1 Open the IP Camera Tool select the camera you would lik
41. e 2M v Video Settings Frame Rate 30 Key Frame Interval 30 v Figure 3 10 After changing please re login the camera and you can see the modification 5 Zoom in or Zoom out a Device Support 3x zoom feature click or The focal length of the camera lens will be larger or shrink you can adjust the focus distance to the target object size access to high definition screen Section4 Pan Tilt Control A 1 Up control button 2 Down control button 3 Left control button 4 Right control button 5 Up Left control button 6 Up Right control button 20 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Down Left control button 8 Down Right control button 2 Click this button and go to center Section5 Cruise Preset settings Cruise Settings Cruise Tack Vertical vw MY 4 a Preset The default cruise tracks have two types Vertical and Horizontal Vertical The camera will rotate from up to down Horizontal The camera will rotate from left to right gt Start cruise E Stop cruise If you want to define or change the cruise trace please go to Settings gt PTZ Preset Settings panel How to do cruise Firstly Select one track in the track dropdown list Cruise Track vertical v Vertical Select one of these Secondly Click Start
42. e download the correct firmware package for your camera before upgrading Read the upgrade documentation readme txt file in the upgrade package before you upgrade 3 Upon downloading the firmware check the sizes of the bin files They must match the size in the readme txt file If not please download the firmware again until the sizes are the same Your camera will not function correctly if a corrupt bin file is used 4 Normally only Device WEB UI need to be upgrade please do not try to upgrade the Device System Firmware 5 Never shut down the power of the camera during upgrade until the IP camera restart and get connected 6 After upgrade successfully please uninstall the old plugin and re install it then reset the camera to the default factory settings before using the camera 75 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 4 9 3 Patch Installation Click Browse to select the correct patch file and then click Install Patch to install the patch Do not turn off the power during it installing After installing is complete you will receive a system prompt Setup Wizard k Patch Installation Status aes EN Sn Install Patch Basic Settings Network Result Video da Your camera will reboot when you install uninstall patch Alarm Record PTZ Firewall Back up amp Restore _ System Upgrade Figure 4
43. e to change the port of right click on the IP address and click on Network Configuration this brings up the network configuration box as shown in Figure 4 32 and 4 33 47 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 ES IP Camera Tool Camera name IP Address Basic Properties Network Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tool Figure 4 35 E IP Camera Tool Camera name Obtain IP from DHCP server anonymous IP Address Subnet Mask Gateway to age gt Ye sl 192 168 1 1 DNS Server Http Port User Password cuca Note After changing the configuration device will automatically restart Figure 4 36 Device ID Select which camera you d like to change the port for and right click anonymous Network x 192 188 1 110 255 255 255 0 www foscam com Device type aaa ice ID Device type 41F19804F H Modify the Http Port Enter the Username and password click OK Step 2 Enter the username and password of the Administrator default username is admin with a blank password and click OK to apply changes Step 3 Wait around 10 seconds you ll see that the camera s LAN IP address has changed In our example it was changed to 2000 so we see http 192 168 8 102 2000 in IP Camera Tool Also the LAN IP address is
44. era You could choose to obtain an IP automatically or set the IP address according to your needs Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Setup Wizard Obtain IP From DHCP Note Once you save your settings the camera will restart Figure 3 7 3 3 Surveillance Window A IR LED Lights Color Adjustment Figure 3 8 Section FOSCAM Logo LiveVideo Settings Playback buttons FOSCAM LOGO Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com o LiveVideo Path to surveillance window Click this button and back to the surveillance window Ow sett ad j RIS Path to Administrator Control Panel Click it and it will lead to Administrator Control Panel and do advanced settings Section2 Multi Device Window 6D om oH The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time You can add other cameras in multi device setting read chapter 4 2 5 9 LiveVideo ty Settings om off Outdoor Mode v ME o 720P 0ps 2M y i O Flip 7 Zoom out Cruise Preset IR LED Lights _Color Adjustment Figure 3 9 Section3 Mode Stream Mirror Flip buttons Mode 1 50HZ Indoor surveillance Region Europe China 2 6OHZ Indoor surveillance Region USA Canada
45. ge 20 C 60 4 F 140 F Temperature Storage 0 90 non condensing Humidity Certification CE FCC ROHS Limited 2 year warranty Attention Power adapter should be used between 20 C 40 C and 20 90 relative humidity 86 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 6 4 CE amp FCC Electromagnetic Compatibility EMC FCC Statement HE This device compiles with FCC Rules Part 15 Operation is subject to the following two conditions m This device may not cause harmful interference m This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the installation manual may cause harmful interference to radio communications Operation of this equipment in a residential area is like to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Caution Any changes or modification not expressly approved by the party responsible for compliance
46. h the installation or click Back if you want to review or change any settings www foscam com Destination location C Program Files IPCWebComponents Start Menu folder IPCWebComponents Figure 6 5 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 19 www foscam com y Setup vF IPCWebC ymponent ponents Completing the PCWebComponents Setup Wizard Setup has finished installing IPCWebComponents on your computer The application may be launched by selecting the installed icons Click Finish to exit Setup Figure 6 6 80 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 6 1 2 Uninstall the add on of Firefox browser Google Chrome and IE Chrome E oo STARE EAT Getting Started Documents Windows Media Center Pictures Calculator Music Sticky Notes Games Snipping Tool Computer O A Paint Control Panel bh Remote Desktop Connection Devices and Printers Magnifier Default Programs Foxmail Shortcut Help and Support Solitaire All Programs Shutdown gt Ol Figure 6 7 81 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com as a E Control Panel Adjust your computer s settings View by Category User Accounts and Family Safety la Add or remove user
47. henzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 1 Overview FOSCAM FI9828W is an integrated wireless IP Camera with a color CMOS sensor enabling viewing resolution 1280 960 It combines a high quality digital video camera with a powerful web server to bring clear video to your desktop from anywhere on your local network or over the Internet FI9828W supports the industry standard H 264 compression technology drastically reducing file sizes and conserving valuable network bandwidth The IPCAM is based on the TCP IP standard There is a WEB server inside which could support Internet Explorer Therefore the management and maintenance of your device is simplified by using the network to achieve the remote configuration and start up The camera is designed for outdoor surveillance applications such as courtyards supermarket and school Controlling the IRCAM and managing images are simplified by using the provided web interface across the network utilizing wireless connectivity FOSCAM provides Phone APPs for Android and iPhone users please search Foscam Viewer and install it through APP Store then you can view your camera directly as a computer 1 1 Key Features Standard H 264 video compression algorithm to satisfy the transmission of high definition video in narrow bandwidth network 1 3 Mega Pixel Supports IE Firefox Google Safari browser or any other standard brow
48. her pandeo ea SERVERS become really clo q ech support Temote gt t mio Gier f desktop connection prox detechon anonvimty oc DELL R200 Inte do sumply to see if thes Core2Duo 2220 2 4Ghz T fairly complex bat wond address has changed 1GB DOR RAM f it s possible I was wonderir 3 some WI u can ha Visitors often come here to din aa IP Addre 160GB SATA HDD Figure 2 3 Access your IP Camera from the Internet You can access the IP Camera from the Internet remote access Enter the WAN IP address and port number in your standard browser For example you would enter http 183 37 28 254 85 NOTE Make sure port forwarding is successful You can do port forwarding two ways 1 Login to your router to enable the UPNP function You can then login to the camera as administrator choose Network and then choose UPnP to enable UPnP Make sure that the status of UPnP reads UPnP Successful on the Device Status page 2 Do port HTTP port forwarding manually See Figure 2 6 for further details If your router has a Virtual Server it can do port forwarding Add the camera s LAN IP and port which you had set earlier to your router s port forwarding settings NOTE If you plug the camera into a router it will have a dynamic IP address and you need to set DDNS service settings to view it remotely 2 2 2 Dynamic IP Addresses DDNS is a service that allows your IP Camera especially when assigned with a dynamic IP addre
49. ify the cruise track Secondly On the lower left of the page you can see all preset points you have added Select one preset point and click Add button you can see the preset point has been added to the cruise track on the cruise track page You need to add two or more preset points to the cruise track 69 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Cruise Settings Refresh Cruise time 15 Minute be Canoa Cruise Tracks he maximum length of name is 20 supports English numbers letters and symbols _ The new added track name Preset point Cruise track TopMost BottomMoast LeftMost Here you can see the preset point has been added to one track Delete 1 Select one preset point 2 Click Add button Figure 4 72 Thirdly Click OK button and the cruise track will take effect You can add other cruise track as the same method For example have added three preset points to the track 1 that means When select the track 1 on the surveillance window the camera moves as the following track upright then Right Most last downleft Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 70 www foscam com Cruise Settings eee Cruise time 15 Minute Ka pen S Save track ok ea Cruise Tracks The maximum length of name is 20
50. ill be filled into the relevant fields automatically You will only need to fill in the password of your network Make sure that the SSID Encryption and the password you filled in are exactly the same for your router 40 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Save gt Refresh SSID cisco Wireless Network List igre See Encryption WPA2 vj solD Network Name Encryption Quality O re ChinaNet Hk Vc WPA at airNET free Unencrypt ll A EMOT INE PaSSWworg of your router wingate WPAZ2 Y CPA WPA iil MERCURY_MW150R WPA2 off Y CPA2 WPA foscam WEP dit uniGitab WPAZ2 1 Click the SSID of your router and foscam wifi WPAZ dit i i the relevant information will be Figure 4 24 Step 3 Please click on the Save button after all settings have been entered and disconnect the network cable Never shut down the power of the camera until the IP camera is able to connect to the wireless network The LAN IP address will disappear on the window of IP Camera Tool when the camera is configuring a wireless connection Wait about 1 minute the camera should obtain a wireless connection and the LAN IP of the camera will show again on the window of the IP Camera Tool The IP address may have changed after the camera receives a wireless connection we recommend setting a static local IP address if this IP address changes by right clicking the camera in
51. ill see the surveillance windows If login the camera for the first time the page that modify the username and password will appears 3 2 Setup Wizard After logging in for the first time you will go to Setup Wizard automatically Here you can set the basic parameters of camera such as camera name camera time wireless settings IP configuration _ Setup Wizard _ Setup Wizard Follow the guide to set your camera click Next to start Please click the menu on the left for more settings Figure 3 3 Device Name You could give name for your camera setup Wizard FI9828W The maximum Device Name length is 20 support English numbers letters and symbols Figure 3 4 System Time Select the time zone you need to set the date time format and so on Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com setup Wizard GMT Greenwich mean time London Lisbon y Sync with NTP server time nist gov Date Format ee zl use DST i Previous fl N Figure 3 5 Wireless networks Click Scan find the SSID of your wireless router select and enter the password Setup Wizard Wireless Network List 1 2 an een won emee e 2 Sas ge oe The maximum password length is 63 including Teumcrest wea g bus tans FOSCAM docdev Figure 3 6 IP Set IP address of the cam
52. ite which could indicate an identity theft Unknown Identity Certificate is not trusted because it hasn t been verified by a recognized authority Permanently store this exception AS Confirm Security Exception E3a Click this button to add it a Figure 4 42 ONVIF port By default the ONVIF port is set to 888 Also they can be assigned with another port number between 1 and 65535 except 0 and 65534 But make sure they can not be conflict with other existing ports 4 3 7 Mail Settings If you want the camera to send emails when motion has been detected here Mail will need to be configured 52 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com C Saye y Refresh n Enable F 9 SMTP Server smtp gmail com SMTP Port 25 STARTTLS v Transport Layer Security G Mail only supports TLS at Port 465 and STARTTLS at Port 587 or 25 Need Authentication Yes SMTP Username culyaoS3 gmail com SMTP Password eeceesseeseese Test 6 3 First Receiver yaoyao 163 com second Receiver 4 Third Receiver Fourth Receiver Figure 4 43 1 SMTP Server Port Transport Layer Security Enter SMTP server for sender SMTP port is usually set as 25 Some SMTP servers have their own port such as 587 or 465 and Transport Layer Security usually is None If you use Gmail Transport Layer Security must be set to TLS or STARTTLS and
53. ll screen Zoom up First Method Here is a convenient and fast solution to Zoom up down screen by Clicking Video Screen and adjusting Mouse pulley or by press the CTRL key and click the mouse left button Second Method Click it and the live view will be digital Zoomed up then click Zoom Down and the live view back to original size 24 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 09 17 2012 12 39 43 anonymous Y Keep ration Full Screen Zoom up Figure 3 12 When you select the Full Screen then click right mouse there is a Screen PTZ button 09 17 2012 12 39 43 anonymous Zoom down ee di e Figure 3 13 Click the Screen PTZ button and put the mouse on the screen to indicate the camera move direction you prefer press the left mouse the camera will move to the corresponding direction Loosen the mouse and stop moving Press Esc button or double click right mouse and cancel the function NOTE For Mac OS the plugin cannot support Onscreen Mouse Control so you cannot allow to use it 25 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 4 Advanced Camera Settings Click the button Settings goes to Administrator Control Panel to make advanced camera settings 4 1 Status Status contains four columns Device Information Device Status Session S
54. ll this software CE Name IPCWebComponents exe Publisher More options While files from the Internet can be useful ee your computer Only install software from publishers you trust What s the risk Figure 6 1 7 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Welcome to the PCWebComponents Setup Wizard This will install IPCWebComponents 3 0 0 2 on your computer It is recommended that you close all other applications before continuing Click Next to continue or Cancel to exit Setup Figure 6 2 j5 Setup IPCWebComponents Select Destination Location Where should IPCWebComponents be installed A Setup will install IPCWebComponents into the following folder To continue click Next If you would like to select a different folder click Browse C Program Files IPCWebComponents At least 3 7 MB of free disk space is required Figure 6 3 78 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Where should Setup place the program s shortcuts al Setup will create the program s shortcuts in the following Start Menu folder To continue click Next If you would like to select a different folder click Browse Figure 6 4 Setup IPCWebComponent Ready to Install Setup is now ready to begin installing IPCWebComponents on your computer Click Install to continue wit
55. lligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com OSD Figure 4 49 Display Timestamp There are two options Yes or NO Select Yes and you can see the system date on the video Display Camera Name There are two options Yes or NO Select Yes and you can see the device name on the video 4 4 3 Privacy Zone This page is used to set some mask as privacy zone on the video Privacy Zone Allow Privacy Zone Yes Y as Set Privacy Zone Figure 4 50 Allow On Screen Display Mask There are two options Yes or NO Select yes and draw a mask area on the video the mask area will be black on the video 57 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com ok Privacy Zone 2013 10 22 10 23 35 anonymous A The mask area WS Figure 4 51 Click Back button and return to the OSD page click Save to take effect Back to the surveillance window you can see the mask area as the following picture FOSCAM 9 iveviteo Og serios Quidoor Waterproof P Camera E 013110514 02 238 Ss y TIE o i oH o HA anonymous a Ao Mode Outdoor Mode Ml gt n he b O 720P 30fps 2M_ Y O Flip 7 zoom out Cruise Preset IR LED Lights Color Adjustment Figure 4 52 58 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755
56. logy Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Infrared Led Infrared Led Figure 1 1 Infrared LED 21 IR LEDs night visibility up to 20 meters LENS CMOS sensor with zoom lens Back View Figure 1 2 WIFI Antenna Wireless Antenna Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Interface View Figure 1 3 1 I O alarm terminal block This network camera provides a I O alarm terminal block which is used to connect to external input output device The pin there are four number in the terminal block from no 1 to no 4 definitions are descripted below 1 input 2 input 3 output 4 output This camera supports I O alarm you can go to Settings Alarm I O page to configure it 2 Audio output interface The jack is used to plug external speakers Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 3 Power Interface Connect the external power adapter request for 12V 2A power 4 Audio input interface The jack is used to plug external microphone 5 LAN 10 100M adaptive Ethernet interface Through this interface IPCAM can be connected with various network devices such as hub router etc 6 Reset button Press and hold on the reset button for 5 seconds Releasing the reset button the password will back t
57. maximum of 9 devices monitoring all at the same time This page you can both add FOSCAM MJPEG and H 264 series cameras to the first camera and view multi surveillance screen on one window Add cameras in LAN In Multi Device Settings page you can see all devices searched in LAN The 1st Device is the default one You can add more cameras in the list in LAN for monitoring The camera s software supports up to 9 IP Cameras online simultaneously Click The 2nd Device and click the item in the Device List in LAN the Alias Host and Http Port will be filled in the boxes below automatically Enter the correct username and password then click Add Add more cameras in the same way 32 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 a foscam com a O ON TEE SO O AA anonymous 192 168 11 193 FISE21W for gt F Cameras On LAN i 1 Click it camera model alias p host and HTTP Port will be This Camera The 2nd Camera None automatically Camera Model MJ The ist Camera y filled in the following boxes E Camera Name anonymous e Host 192 168 11 203 HTTP Port 80 Media Port 4 80 Username 2 Enter the User name and Password password of the 2nd camera Figure 4 12 Camera Model Our Company produces two series cameras MJPEG and H 264 Here will show you which series the camera belongs to
58. mera using a DDNS domain name and port IPCam Client Windows Internet Explorer File Edit View Favorites Tools Hely A Use DDNS domain name and port to login w Favorites 3 Suggested Sites E IPCam Client A D Dd FOSCAM O Live Video Qs Settings Outdoor Waterpl Status x E Device Status ce Information 7 Session Status Alarm Status Disabled Log IO Alarm Status Disabled Basic Settings NTP Status Siecaes Network i DDNS Status Success http test09 myfoscam org 98 Video Alarm UPnP Status Record T Make sure each camera you need add PIZ IRLLED Status could login with DDNS name and port Firewall System Figure 4 16 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 35 www foscam com Click Multi Device Settings Choose The 2nd Device Fill in the 2nd camera s name DDNS domain name port number Enter user name and password and then choose Add Refresh FESZ1W for ebuyer 192 168 11 241 anonymous 192 165 11 AN Cameras On LAN The ist Camera This Camera The 2nd Camera anonymous 192 165 11 403 Camera Model 1 Camera Name 2 Host HTTP Port 3 Media Port Username 4 Password The 3rd Camera None 5 The 4th Camera None Figure 4 17 1 The camera model MJ or H264 2 The 2nd camera s name 3 Fill in the 2nd camera s DDNS host not LAN IP 4 Enter the 2nd camera
59. mm Lens Image H 264 Image Frame 30fps maxmium downward adjustable A Resolution 1 3Megapixel 1280 x 960 720P 1280 x 720 VGA 640 x 480 VGA 640 x 360 QVGA 320 x 240 QVGA 320 x 180 Image The hue brightness contrast saturation sharpness are adjustable adjustment D o Audio PCM G 726 Compression Ethernet One 10 100Mbps RJ45 port Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 00 www foscam com Wireless IEEE802 11b g n Standard IEEE802 11b 11Mbps Max IEEE802 11g 54Mbps Max Data Rate Network IEEE802 11n 150Mbps Max WEP WPA WPA2 Wireless Security IP TCP UDP HTTP HTTPS SMTP FTP DHCP DDNS UPnP RTSP Microsoft Windows XP Vista 7 8 Mac OS OS Android Network Protocol Operating System Browser System Microsoft IE7 and above version or compatible browser Requirements Mozilla Firefox Google Chrome Apple Safari Motion Alarm via E Mail upload alarm snapshot to FTP Detection Other Features Privacy Zone Set privacy zone manually User Accounts Three levels user role Firewall Supports IP Filtering Reset Reset button is available Power Supply DC 12V 2 0A Power 10Watts Max me Consumption Dimension Lx 240 L 140 W 160 H mm Physical WxH Net Weight 18009 Operating 20 55 C 4 F 131 Temperature Operating 20 85 non condensing Humidity Environment Stora
60. o the factory default administrator password The default administrator user is admin with no password Bottom View There are up to three labels located on the body of the camera this is an important feature of original Foscam cameras If your camera does not have labels as shown in Figure 1 4 it may be a clone one Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services f eS j 7 y f gt y S N of FOSCAM wi FOSCAM DDNS MAC address of wireless connection FOSCA Figure 1 4 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 2 Access the IP Camera This chapter explains how to access the camera through browser and RTSP player 2 1 Access the Camera in LAN This camera supports HTTP and HTTPS protocols you can access the camera by two ways 1 http LAN IP HTTP Port NO Double click the IP Camera Tool icon and it should find the camera s IP address automatically after you plug in the network cable ES IP Camera Tool Camera name IP Address Device ID Device type 192 168 1 110 88 00841FI9804F Figure 2 1 Double click the IP address of the camera your default browser will open to the camera login page 2 https LAN IP HTTPS Port NO The default Https port no is 443 You can use the url to access the camera https LAN IP HTTPS port Go to Settings
61. on www no ip com Step 2 DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname a user name and password you ve got from www no ip com Take hostname ycxgwp no ip info user name foscam password foscam2012 for example Firstly goes to option of DDNS Settings on the administrator panel Secondly select No lp as a server Thirdly fill foscam as DDNS user fill password foscam2012 as DDNS password fill ycxgwp no ip info as DDNS domain and server URL Then click save to make effect The camera will restart and to take the DDNS settings effective Fourthly after the restart login the camera and go to option of Device Status on the administrator panel and check if the DDNS status is successful If failed please double check if you have input the correct hostname user name and password and try to redo the settings NOTE If you have set Third Party DDNS successfully the Foscam Domain Name will be invalid The Third Party DDNS and the Foscam Domain Name cannot work at the same time the last time you configured will take effect 2 Do port forwarding within the router Example The camera s LAN IP address is http 192 168 8 100 2000 Media port no is 9200 Firstly login the router goes to the menu of Port Forwarding or Port Trigger or named Virtue Server on some brands of router Take Linksys brand router as an example Login the router and goes to Applications amp Gaming g
62. one Custom Custom settings To change the settings click Custom level To use the recommended settings click Default level Custom level Default level Reset all zones to default level Figure 4 38 Click Sites then you can add the camera s https web site to the internet explorer Click here to add camera s url Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 49 Internet Options Trusted sites You can add and remove websites from this zone All websites in this zone will use the zone s security settings Add this website to the zone ES Websites Atth pps tv Remove http a Stre _ https 192 168 11 110 https Require server verification https for all sites in this zone Custom level Default level Reset all zones to default level TAE HRH MH A Figure 4 39 For Firefox you can add the trusted as the following way Tools Options Advanced View Certificates Servers Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 50 0 Ei w Ro General Tabs Content Applications Privacy General Network Update Encryption Protocols Y Use SSL 3 0 Certificates V Use TLS 1 0 When a server requests my personal certificate O Select one automatically Ask me every time IA ap C view Certifi
63. ontroller If ActiveX controller isn t installed correctly you will see no video image You can resolve this problem by this way Download ActiveX controller and set the safety property of IE in the PC when you view it first time IE browser gt Tool gt Internet Proper gt Security gt Custom Level gt ActiveX control and Plug ins Three options of front should be set to be Enable The ActiveX programs read by the computer will be stored As follows Enable Download unsigned ActiveX controls Enable Initialize and script ActiveX controls not marked as safe Enable Run ActiveX controls and plug ins internat Options i x Genera Security Privacy Conterk Connections Programs Advarned Select a pone bo Mew oe change security settings o Y y Internet Local intranet Trusted ates Res Security Settines Internet Zone x Disable A internet C Enable edi THs zone is for Intenet websites y Oownrload sqned Activex cartrols not secure mecept those listed in trusted ard CO Oshe restricted zones Enable not secure C Prompt recommended Securky bevel foe this zone 4 Downoad unsigned ActiveX controls not secure Alcwed levels for this zone Medium to Hoh Medan high Appropriate for most websites Prompts before downloading poterti contant Unsigned Activex controls val not be C Disable recommended 2 Enable not secure C Prompt y Intialze and
64. ould then click on the Single Port Forwarding sub menu Step 2 Create a new column using the LAN IP address amp HTTP Port of the camera within the router as shown below then push OK or Submit to save your settings Wireless N Home Router WRT120N Applications amp Applications amp Gamin i icti g Setup Wireless Security Access Restrictions Gaming Administration Status Single Port Forwarding INGE Inge i Single Port Forwarding Application Name Protocol To IP Address Enabled None Y Fill the HTTP Port of the 2 None w camera in the columns of EJ External Port and Internal None Port Example 2000 EDB None JT 168 E S T l Fill in this section with the LAN IP of the camera we would enter 100 for our az B th v gt Assign a name for the i 192 168 8 port forward setting here Figure 2 7 O K example First method Use the embedded DDNS to access the camera via the Internet Each Foscam camera has an embedded unique DDNS domain name the format of this domain name is xxxxxx myfoscam org On the bottom of the camera you can see the domain name sticker with this information on it For example we can use test09 myfoscam org In the camera click Settings at the top click Network on the left then click DDNS to get to the
65. pop up a window then you can draw the detection area Click OK button after settings When something moving in the detection area the camera will alarm 61 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com ee 5 4 F a I F HIIREST deji a OOK KO OK Bt TIR A A etek rs Anon vRCUS EEN OT COONS Hs taa i os IA Pta ME os NE Ba x x Ed e we ae af ARA XM MD 4 state An a E A evy ES oe oe i ee LAA SIA OA omen LPS Lee COONS MO CERCA EIA O A 6 6 8 6 CO 4 e DELLE OS a ne La a 0 0 0 9 NEUE E 2 IA A o A AA TNF Tas te OOO SK XA A 9 4 5 9 4 BOOS SSES tt PC ri AR A stata ata a a a a OK KKK OS PK OO eee eee ee eee ee ee IO ORAR eee A OO i OO x x COX SOS 5 A RRA 5 SD POLAR OSOS O etetetetetete es bd Cx XO 4 4 9 04 9 9 9 9 DOS O eS 2 2 Ka 2 ERA 9 9 9 9 9 9 9 9 9 EA eter eter 9 9 9 9 9 9 9 9 Figure 4 56 Step 06 Alarm Schedule Alarm anytime when motion is detected Click the black button up the MON you will see all time range turn red When something moving in the detection area at anytime the camera will alarm Ring CI Send E mail L Action 3 Take Snapshot C Time Interval 28 Y IO Output _ 02 03 04 05 O06 07 08 i i l i d i i f l il o9 10111 112113 14 15
66. s user name and password 5 Click Add button and to take effect NOTE Here the Host must be entered as the second camera s DDNS domain name not its LAN IP 36 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com apple 192 166 13 102 mycamera 192 165 13 108 ipcam 92 168 13 107 Device List in LAN The 1st Device This Device The 2nd Device apple camera no ip info The 3rd Device ipcam test01 foscam org The 4th Device mycamera owlejww no ip info The Sth Device _ None The 6th Device None The 7th Device ji None The ath Device None The 9th Device None Attention lf you want to access the device from internet be sure the host and port that you set can be accessed from internet Figure 4 18 Return to video window You will see all of the cameras accessible through the internet When you are away from home you can use the first camera s DDNS domain name and port to view all the cameras via internet Q LiveVideo 00 Settings 3 k PUN a o E J ES Outdoor Mode v 0 720P 3Ofps 2M U Flip n Zoom out Cruise Preset IR LED Lights Color Adjustment Figure 4 19 37 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 4 3 Network This section
67. send input command to the network camera then the network camera send output command to the alarm output device local audible alarm lights alarm etc 63 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com y Device Status Basic Setting _ 3 F L Save Q Refresh _ Network _ s Video Enable 7 j Alarm Trigger level Low v fe ection Triggered Interval 5s v pem f Ring LI Record r Send E mail L A mar Action Path setting Take Snapshot Time Interval 28 4 Firewall IO Output _ Clear IO Alarm Output l System J Schedule oo 01 02 03 04 05 0607 os 09 410 11 42 13 14 15 16 17 18 19 20 21 22 23 MON TUE WED THU FRI SAT SUN Figure 4 60 There is an lO alarm input output lines in the FOSCAM camera tails as shown in Figure 4 608 Enable lO alarm need this cable to connect to the alarm device door sensor infrared sensor smoke detector etc I O Alarm has four ports e Port 1 and port 2 indicate lO alarm input eo Port 3 and port 4 indicate lO alarm output Figure 4 61 64 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Setting IO alarm On the lO page Enable the I O alarm select the Send E mail and Snapshot
68. sers Supports WEP WPA and WPA2 Encryption Wi Fi compliant with wireless standards IEEE 802 11b g n IR night vision Range 20m Supports image snapshot Supports dual stream Supports IR Cut and the filter change automatically Embedded FOSCAM DDNS dynamic domain name service Service Supports remote viewing amp record from anywhere anytime Multi level users management with password protection Motion detection alert via email or upload image to FTP Supporting Third Party Domain name Providing Phone APPs for Android and iPhone users Supports multiple network protocols HTTP HTTPS RTSP TCP IP UDP FTP DHCP DDNS UPNP ONVIF Providing Central Management Software to manage or monitor multi cameras Si A A A a A A A A a A A A G Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 1 2 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below Before the IP Camera is installed please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation This also ensures the product is used properly as intended 1 3 Package Contents e IP Camera x 1 e DC Power Adapter x 1 e Quick Installation Guide x 1 e Ethernet Cable x 1 e Warranty Card x 1 1 4 Physical Description Front Panel Shenzhen Foscam Intelligent Techno
69. set position Section6 IR LED Lights IR LED Lights Mode Manual Y Oon Mor Click Infra led and there are two modes to adjust the infrared led Auto and Manual Auto Select it and the camera will adjust the infra led on or off automatically Manual Select it and you can turn on or turn off the infra led manually 22 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Section7 Image quality settings In this page you can tune Hue Brightness Contrast Saturation and Sharpness to get higher quality Color Adjust e E 50 6 Em 20 G 54 EH 50 gt M o o Default Section8 OSD If you have added time and camera name in the video you can see it in the live window Go to Settings Basic settings Camera name panel and you can change another device name The default device name is anonymous Go to Settings Basic settings Camera time panel and adjust the device time Go to Settings Video On Screen Display panel you can add or no add OSD Section9 Play Stop Talk Audio Snap Record Full screen button 1 2 3 4 5 6 7 1 Play Click it to play the video of the camera 2 Stop Click it to stop the video of the camera 3 Talk Click the button and the icon will become to Y then talk to the microphone that connected with PC people around the camera can here your voice Click the icon again and stop talking
70. sonpt Activex controls not m ked as safe For gt C Disable recommenced O Enable not secure LJ Prompt Run ActiveX controls and plugars a L l faerie shee morirme Cushom evel Reset dl zones lt Takes effect after you restart Internet Explorer Reset custom settings Reset to Medurrhgh default v RESO Figure 6 10 83 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com If you allow the ActiveX running but still could not see living video Please change another port number to try Don t use port 8000 Save Refresh D HTTF Port 88 Media Port 88 HTTPS Port 443 Figure 6 11 NOTE Make sure that your firewall or anti virus software does not block the camera or ActiveX If you could not see video please shut down firewall or anti virus software to try again 6 1 7 Can t access IP camera in internet There are some reasons 1 ActiveX controller is not installed correctly 2 The port which camera used is blocked by Firewall or Anti virus software Please change another port number and try again 3 Port forwarding is not successful Check these settings and make sure they are correct 6 1 8 UPnP always failed UPnP only contains port forwarding in our recent software Sometimes it may be failed to do port forwarding automatically because of firewall or anti virus software lt also has much relation with ro
71. ss to have a fixed host and domain name This means that even though your WAN IP address is constantly changing you will have a fixed hostname you can use to access your cameras at all times You can access the camera Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com directly from the Internet using the hostname and port number What is the HTTP Port NO Default HTTP Port is 88 All cameras have the default HTTP port of 88 For example if the LAN IP link of the camera is http 192 168 8 102 88 this means that the camera s HTTP port is 88 You can change port 88 to another port if you d like such as 2000 or 8090 which will not be conflict with other existing ports like 25 21 10000 Here you can set the port no between 1 and 65535 Change the default http no 88 to another one How to assign a different HTTP Port No and fixed the LAN IP of the camera by the IP Camera Tool Step 1 Open the IP Camera Tool select the camera you would like to change the port of right click on the IP address and click on Network Configuration this brings up the network configuration box as shown in Figure 2 4 and 2 5 amp IP Camera Tool Camera name IP Address Device ID Device type Basic Properties Network Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tool Select which camera you d like to change the
72. t Single Port Forwarding Secondly Create a new column by LAN IP address amp HTTP Port No of the camera within the router showed as below 45 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Applications amp Gaming Single Port Forwarding Setup Wireless Security Single Port Forwarding l Application Name None None External Port Internal Port Protocol Fill the HTTP Port no of the ToiP Address Enabled 192 168 8 Access Restrictions Applications amp Gaming Wireless N Home Router Administration Status Noi 63 8 00 M camera on the column of 192 105 None External Port and Internal Porte 192 168 8 e SS None iy 192 168 8 Soth Y 192 188 84 100 SOOO Fill the LAN IP of the camera here just input the last sectione T3200 9200 Boh 152 168 edo a r Bot 192 168 8 O A a wares Fill the Media Port no of the es hal ike here camera on the column of y External Port and Internal Port Figure 4 31 8 Use domain name to access the camera via internet After the port forwarding is finished you can use the domain _namet http no to access the camera via internet Take hostname ycxgwp no ip info and http no 2000 for example the accessing link of the camera via internet woul
73. tatus and Log it will show you various information about your camera 4 1 1 Device Information Device Information Refresh 7 Camera Model FI9B28WY Camera Name FISB28VV Camera ID 0D626 4E4B5C Camera Time 2013 1 1 22 14 37 59 System Firmware Version 1 4 1 8 Application Firmware Version 1 13 1 20 Plug In Version 2 0 1 7 Figure 4 1 Camera Model The model of the device Camera Name The Device Name is a unique name that you can give to your device to help you identify it Click Basic Settings and go to Camera name panel where you can change your camera name The default device name is anonymous Camera ID Display the wired MAC address of your camera For example Device ID is HJYFI9828W0O3 the same MAC ID sticker is found at the bottom of the camera Camera Time The system time of the device Click Basic Settings and go to Camera time panel and adjust the time System Firmware version Display the System Firmware version of your camera App Firmware version Display the application firmware version of your camera Web version Display the web UI version of your camera Plug in version Display the plug in version of your camera 4 1 2 Device Status On this page you can see device status such as Alarm status Record Status DDNS status WIFI status and so on 26 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Device Status Disabled
74. thermal issue of the motor it s not recommend to do long time cruise 4 7 3 Start Up Options Here section will allow you to set the stop position after the camera reboots It supports three modes No self test Goto home position and Goto preset point No self test When rebooting the camera will not pan tilt Goto home position When rebooting the camera will pa Providing Central Management Software to manage or monitor multi cameras n tilt and stops at center Goto Preset point Select one preset position and save it When rebooting the camera will pan tilt and stops at the preset position you have set Start Up Options Ct o DB G Refr Start Up Option Go To Home Position 4 Figure 4 76 12 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 4 8 Firewall This section explains how to control the access permission by checking the client PC s IP addresses It is composed of the following columns Block access from these IP addresses and Only allow access from these IP addresses Enable Firewall y IP Filtering Block access from these IP addresses v Only allow access from these IP addresses IP Address 1 IP Address 2 IP Address 5 IP Address 4 IP Address 5 IP Address 6 IP Address IP Address 8 Figure 4 77 Enable firewall If you select Only allow access from these IP addresses and fill in 8 IP addresses at most only those
75. ty DDNS successfully but you want to use Manufacturer s DDNS again here click this button and start Manufacturer s DDNS Service Third Party Domain Name Settings User can also use third part DDNS such as www no ip com www 3322 com Here take www no ip com for example 42 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 1 Step 1 Go to the website www no ip com to create a free hostname Firstly Login on www no ip com and click No IP Free to register Managed ONS Provider Sign Up Home Blq Sipport Cortactus Sgil 1 noip Why No IP Download more features flexibility amp control Connect remotely to your computer DVR webcam or run your own web server or website on a dynamic IP address Sign Up Now Up to 25 Hostnames Personal Use Business Use m MA m a e Pa i ma E E ieee ee ui a SS A wo Dynamic DNS allows you to monitor your home remotely vis Trust our DNS experts with your wed domains DNS e A annoz nritar re cun sme er ri MS webcam access your computer remotely or even run your own management Our Managed DNS will ensure your website is server sll on a dynamic IP address fast relisble and always available Ww Remote Access Y Webcam Monitoring Y 100 Uptime Y Fast Guaranteed Websites Quick Installation Simple Domain Name Figure 4 27 No IP Free se is our entry level service Use yourname
76. uter s security settings So we recommend you do port forwarding manually You can view your camera in internet successfully after you do port forwarding manually in your router Figure 4 29 6 1 9 Camera can not connect wireless If your camera could not connect wireless after you set wireless settings and plug out the cable Please check whether your settings are correct or not Normally camera can t connect wireless mainly because of wrong settings Make sure broadcast your SSID use the same encryption for router and camera 6 1 10 Can t see other cameras listed in multi device when using remote access If you want to view all the cameras via the WAN verify that each camera added in the multi device settings can be accessed by using the DDNS name and port number Use the DDNS domain name not the camera s LAN IP For more details see How to add cameras in WAN 84 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com 6 2 Default Parameters Default network Parameters IP address obtain dynamically Subnet mask obtain dynamically Gateway obtain dynamically DDNS Embedded FOSCAM domain name Username and password Default admin username admin with a blank password 6 3 Specifications ITEMS FI9828W High Definition Color CMOS Sensor Image Sensor Display 1280 x 960 1 3 Megapixel econ ey Min O Lux With IR Illuminator Ar n focal length f 3 7 14 8
77. ximum length of the user name is 20 support G numbers letters and symbols _ The maximum password length is 12 does not support g the character amp Figure 4 10 Delete Select the account which you want to delete then click Delete button to take effect Note The default admin account cannot be deleted but you can add other administrator users How to change the username Firstly select the account which you want to change the username then select Change username enter the new password lastly click modify to take effect 31 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com User Accounts Refresh NO Username Privilege Username operator 1 admin Administrator New username op Privilege 3 Change username 4 Change password zN The maximum length of the user name is 20 support 7 numbers letters and symbols _ 5 The maximum password length is 12 does not support the character Figure 4 11 4 2 4 Multi Camera If you want to view multi surveillance screens on one window you need to login one camera and set it as the main device and do Multi Device Settings add other cameras to the first one camera Before you do multi cams settings you need to assign different port such as 81 82 83 84 85 86 87 88 to the cameras if there is 8 cams installed The firmware within the camera can support a
78. you are not currently a registered user of No IP com DNS infrastructure and would like to be for FREE register as a new user Figure 4 29 Hosts Redirects DNS Hosting Domain Registration Mail SSL Certificates Monitoring Backup DNS Renew Activate 2 Your No IP Y gt Need redundancy hi 4 for your mail server Click here for more info Cuixiang welcome to your No IP Last Login 2012 04 04 21 40 56 PDT from IP 65 49 14 58 You have successfully logged into No IP s member section To start using No IP s services select an icon below or choose 24 7 Server Monitoring an item from the navigation above and Failover 2 Need Help we A cd a g Support Center Basic Troubleshooting Manage Domains Add Domain Refer Friend Guide Click Add a Host to create a Support Ticket Contact Us domain name Find a Domain Name Cilia 2 aa Get Connected Own a domain name i Your No IP Alerts You do not have any notices at this time En N F 3 Use your own domain name with our DNS system Add domain name now or read more for pricing and Check this spot for important information regarding your sai account such as expiring services and trouble tickets colin API Contact Us Sitemap Te ervice Privacy Pi Bh Figure 4 30 44 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 www foscam com Please create the domain name step by step according to instructions

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