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User Guide CH10L630-P1-TR-5RT - American Industrial Systems, Inc.

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1. 10 INSTALLING THE DISPLAY 11 Fe TANG TERRE 11 7 1 1 VGA Signal Shielding Cable Connection cccsssccccccessesssnececeeesesesssseseccsssesuseeseesseseeesaaeseceeseesssseeeseneeeeeas 11 7 2 STARTING THE MONITOR csore dieien alcaide caidas 7 3 VESA WALL MOUNT INSTALLATION LED DISPLAY O PERATIION issccccccccecccossteestealecevsccnceccccsscoatesacsesssvedecauceecceacousscoesesasdusawes eenseseSeacouss cossesauaesbanedscausscess 14 8 1 SIMPLE TROUBLESHOOTING GUIDE BET 8 1 2 Additional Troubleshooting Chart sensisse inienn aa eai KEEK EEA AEN EEEa 15 APPENDIX AAA A O 16 9 T CLEANING THE MONITOR ss erae Goa ene eo on eo aee eee yes pase 16 9 2 TOUCH SCREEN DRIVER INSTALLATION arrc 3555255 ood o ox che ka va e orae o ar XX ERE AER ER E EXER 17 9 3 RMA RETURN MATERIAL AUTHORIZATION SERVICE ssscccessscceesssccessssecccessseccesssecceessececesseecessseccessssecessseeceeasesensueaas 18 American Industrial Systems 10 4 Industrial Sunlight Readable Monitor User Guide Page 2 Introduction This user manual is designed for American Industrial Systems Inc Included is a comprehensive overview of the systems designed by American Industrial Systems All rights are reserved None of this document shall be duplicated stored in a retrieval system or transmi
2. Installing the Display 7 1 Signal Cable 7 1 1 VGA Signal Shielding Cable Connection 1 Plug one end of the 15 pin signal cable to the video signal connector at the rear end of the PC system and the other end of the cable to your military display 2 Secure the connectors with the screws on the cable connector at both ends American Industrial Systems 10 4 Industrial Sunlight Readable Monitor User Guide Page 11 7 2 Starting the Monitor 1 Connect the Adapter to the monitor by the cord into the bottom of the monitor 2 Connect the power cord to the adapter and plug in the power to an outlet securely American Industrial Systems 10 4 Industrial Sunlight Readable Monitor User Guide Page 12 7 3 VESA Wall Mount Installation This monitor conforms to the VESA Flat Panel Mounting Physical Mounting Interface standard which defines a physical mounting interface for flat panel monitors It also corresponds with the standards of flat panel monitor mounting devices such as walls and table arms The VESA mounting interface is located on the back of your monitor To mount the monitor on an UL listed certified swing arm or other mounting fixture follow the instructions included with the mounting fixture to be used 100 0 Slots x4 VESA Zum mc m3 Mounting Interface mmu Oo ooo MOOD 0000000000000 A Warning Please select the proper screws The distance between the back cover surface and the bott
3. visualization re envisioned User Guide 10 4 Industrial Sunlight Readable Monitor CH10L630 P1 TR SRT Table of Contents INTRODUCTION 3 IMPORTANT SAFETY INSTRUCTIONS i cccsccccsdsssesssscccsssscscassaccacusoactewesvscateesecdssdunccnscucssedsessavssivasuyescebuvedcsseseaceeentwacses 4 2 1 ELECTROSTATIC DISCHARGE ESD ii d cenare te ea xe a Ue oM TN v En deste Vu sua a UR E TER e RENE EUER Y des 5 2 2 GROUNDING METHODS uri tia e eo ee lesa va cava CO v s De oaa dc 5 2 3 FCC STATEMENT 2 iissseaece dixe ada dence Eae xd ea cca EDU ode aque da Pea do Vari eta edu br de de vaca aes p dde ad MR Y ka Ca Eia ade REF Feed UE 5 2A ELECTROMAGNETIC S lg 5 2 5 IMPORTANT LCD INEORMATION so cai Pere vie ep eter cada vide Fen vw CY T E Ev ra A 6 PACKAGING LIST secs 7 PRODUCT DESCRIPTION e EKUN sisisi 8 4 1 GENERAL INFORMATION 4 2 FEATURES MECHANICAL DRAWINGS iisncccscsceccteccstsucecsnsniecosdsssescscceconsuducnissascndsssotoccesspcnscsuendesensousunuetcesessensoveccessadesnsnaucsaviveasees 9 TOUCH SCREEN SOLUTION i sscccccicessccsaideasccicivscaitonesccaiesuscuasiieaescacdebaisesececuecsssessascusauneacechescessseouecusdnesaicessansasacurseess 10 6 1 INTRODUCTION TO FIVE WIRE RESISTIVE TOUCH
4. Features High performance transflective liquid crystal display The LED backlight enables optimal viewing in all lighting conditions Robust display technologies provide integration and design flexibility Delivers drift free operation for a lifetime of 35 million finger touches All steel construction designed for harsh and industrial environments Open Frame or chassis mount display easy to install Supports Windows Embedded and Linux operating systems 9900000 American Industrial Systems 10 4 Industrial Sunlight Readable Monitor User Guide Page 8 Mechanical Drawings mm 130 0 0 5 iss 130 0 0 5 106 0405 1 31060 05 t7 37 5 0 5 37 5 0 5 American Industrial Systems 10 4 Industrial Sunlight Readable Monitor User Guide Page 9 Touch Screen Solution 6 1 Introduction to Five Wire Resistive Touch Screen The five wire resistive touchscreens use a glass panel with a uniform resistive coating A thick polyester coversheet is tightly suspended over the top of the glass separated by small transparent insulating dots The coversheet has a hard durable coating on the outer side and a conductive coating on the inner side 5 Volts A Durable hard coat lt O Cover shoot lt O Separator dot 5 Resistive coating Ry Glass panel f crt X Voltage 0 Volts When the screen is touched the conductive coating makes electrical conta
5. tools with conductivity such as screwdrivers pliers and vacuum cleaners 10 Always put drives PCB s and the like with the component side down on the working bench 2 3 FCC Statement This equipment has been tested and found to comply with the requisites for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection from harmful interference when the equipment is operated in commercial environments This equipment generates uses and radiates radio frequency energy and if it is not installed and used in accordance with the instruction manual it may cause harmful interference to radiofrequency communications Operation of this equipment in residential areas may cause harmful interference in which case the operator will be required to correct the interference at his or her own expense 2 4 Electromagnetic Capability The display systems have been designed for industrial use The most recent version of the EMC guidelines EMC Directive 2004 108 EC is applied If the users modify and or add to the equipment e g installation of add on cards then the prerequisites for the CE conformity declaration safety requirements may no longer be applicable American Industrial Systems 10 4 Industrial Sunlight Readable Monitor User Guide Page 5 2 5 Important LCD Information CAUTION Read manual prior to installing the product The operation of products depends on you readin
6. When the power cord or plug is damaged or frayed If liquid has been spilled into the product product has been exposed to rain or water o product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation product has been dropped or the cabinet has been damaged o If the product exhibits a distinct change in performance indicating a need for service The display system was built and tested by American Industrial Systems Inc in accordance to prescribed safety conditions and in a safe condition In order to retain this condition and maintain safe operation the users must abide by the instructions and warnings e The electrical installations in the room must not violate the requirements of the local country specific regulations The unit must be used in accordance with these instructions Pay close attention that there are no cables especially power cables in areas where ambulatory traffic may interfere Only use the power cord supplied with the package Don t use injured or damaged power cords American Industrial Systems 10 4 Industrial Sunlight Readable Monitor User Guide Page 4 2 1 Electrostatic Discharge ESD A sudden discharg
7. al Systems Inc clearly informs the users that this manual only encloses a general description of technical processes and instructions which may not be applicable in every single case In cases of doubt please contact American Industrial Systems This manual is protected by copyright All rights are reserved by American Industrial Systems Inc Copies of all or part of this manual or translations into different languages may only be made with the prior written consent American Industrial Systems Inc points out that the information included in this manual is constantly being updated in line with the technical changes and improvements made by American Industrial Systems Inc to the products and thus this manual only reflects the technical status of the products at the time of printing 2013 by American Industrial Systems Inc American Industrial Systems 10 4 Industrial Sunlight Readable Monitor User Guide Page 3 Important Safety Instructions This chapter also includes information on approval and interference inhibition of your unit Please abide by the warnings and instructions on the unit and in the manual Please read these instructions carefully before using the product and save it for later reference Follow all warnings and instructions marked the product Unplug this product from the wall outlet before cleaning Clean the product with a damp soft cloth Do not use liquid or aeros
8. ct with the coating on glass The voltages produced are the analog representation of the position touched The controller digitizes these voltages and transmits them to the computer for processing The five wire technology utilizes the bottom substrate for both X and Y axis measurements The flexible coversheet acts only as a voltage measuring probe This means the touchscreen will continue working properly even with non uniformity in the cover sheet s conductive coating The result is an accurate durable and reliable touchscreen that offers drift free operation The touchscreens are sealed against contamination and moisture The coversheet is sealed to the glass substrate with an industrial grade caulk This prevents wicking of fluid between the coversheet and glass Also the touchscreens are not air vented thereby preventing fluid ingress through an air vent Brief Specifications Subject Details Input Method Finger gloved hand or stylus activation Positional Accuracy Standard deviation error is less than 0 080 2 mm Resolution Touchpoint density is based on controller resolution of 4096 x 4096 Touch Activation Force Typically less than 4 ounces 113 grams Light Transmission HL products 80 5 at 550 nm wavelength Enhanced products 60 5 at 550 nm wavelength Update touchscreen driver or new information Go to www elotouch com American Industrial Systems 10 4 Industrial Sunlight Readable Monitor User Guide Page 10
9. e of electrostatic electricity can damage electrostatic sensitive devices or circuit Adequate packaging and grounding techniques are essential fundamentals to avoid damage The following precautions should be always taken 1 Deliver printed circuit boards in electrostatic safe containers such as cartons boxes or anti static bags 2 Keep electrostatic sensitive parts in their containers until they reach an electrostatic free station 3 Follow adequate grounding when sensitive PCB s components or assemblies are in close vicinity of the unit 4 Store electrostatic sensitive PCB s in a protective packaging such as insulating foam 2 2 Grounding Methods Protect against electrostatic damage of the unit by taking the following preventative measures 1 Cover workstations with approved anti electrostatic material 2 Inorder to guarantee that the operator is grounded provide a wrist strap connected to the working bench 3 Properly ground tools and equipment 4 Forextra protection use anti electrostatic mats heel straps or air ionizers 5 Handle electrostatic sensitive components PCB s and assemblies with care nearby the case or the edge of the board 6 Prevent contact with pins leads or circuitry 7 Switch off power and input signals before plugging and removing connectors or testing equipment 8 Keep the work area free from non conductive materials such as ordinary plastic assembly aids and Styrofoam 9 Use field service
10. er on the CD ROM and follow the step by step instructions as shown on the pop up windows Custom 1 Power on the computer 2 Make sure that the USB cable is connected to the computer 3 Follow the step by step instructions found in the folder file on the CD ROM If you are using a PC running Windows CE follow the instructions below 1 Power on the computer Make sure that the USB cable is connected to the computer 3 Using Platform Builder build an image file by following the step by step instructions found in the folder file on the CD ROM If you are using a PC running Linux or Apple Mac OS follow the instructions below 1 Power on the computer 2 Make sure that the USB cable is connected to the computer 3 Follow the step by step instructions found in the folder file on the CD ROM American Industrial Systems 10 4 Industrial Sunlight Readable Monitor User Guide Page 17 9 3 RMA Return Material Authorization Service Before returning any goods please 1 2 Contact American Industrial Systems inc Technical Support and request for an RMA number Return Material Authorization Describe the behavior or reason of unit failure in order to return Any returns for credit are subject to a restocking fee Upon confirmation of a hardware failure or valid cause for return AIS will provide a Return Merchandise Authorization RMA Make sure to receive an RMA number from AIS before returning any merchandi
11. g and following the information in this manual Re check your work prior to operating the product EVENT EFFECT PREVENTION Sunlight shines directly will cause the panel damage If the product is close to the wet ground such as grassplot the moisture between panel and glass will make the product malfunction You should avoid placing the product under direct sunlight You should avoid placing the product in wet environment American Industrial Systems 10 4 Industrial Sunlight Readable Monitor User Guide Page 6 Packaging List MOI II II 1 User Manual 1 CD for Touchscreen Drivers amp 2 Tools 1 Power Cord 1 Power Adapter mi American Industrial Systems 10 4 Industrial Sunlight Readable Monitor User Guide Page 7 Product Description 4 1 General Information The AIS 10 4 industrial sunlight readable touch screen monitor delivers enhanced display performance from a professional grade transflective liquid crystal display for demanding outdoor applications and environments heavy with ambient light These monitors are designed for a multitude of applications and excel in high ambient light environments where standard display panels could wash out or look dim This high performance monitor withstands a wide operating temperature range and provides optimal viewing as lighting conditions change from demands of outdoor kiosks and digital signage applications 4 2
12. ler or our service center for more information 1 No Signal a This message means that the LCD display has been powered on but it cannot receive any signal from the computer graphics card Check all the power switches power cables and VGA DVI signal cables 2 Going to Sleep b The LCD display is under the power saving mode The LCD display will enter power saving mode when experiencing a sudden signal disconnecting problem The monitor can be activated by pressing any keyboard triggering the mouse or touching the screen 3 Out of Range c This message means that the signal of the computer graphic card is not compatible with the LCD display American Industrial Systems 10 4 Industrial Sunlight Readable Monitor User Guide Page 14 8 1 2 Additional Troubleshooting Chart If your monitor fails to operate correctly consult the following chart for possible solution before calling for repairs le is firmly seated in the socket not appear e Check if the Power is ON at the computer e Check if the brightness control is at the appropriate position not at the minimum 2 The screen is not e Check if the signal cable is firmly seated in the socket synchronized e Check if the output level matches the input level of your computer e Make sure the signal timings of the computer system are within the specification of the monitor e f your computer was working with a CRT monitor you should check the current signal timing and
13. ol cleaners as it may cause permanent damage to the screen Do not use this product near water Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product This product should be operated from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company This product is equipped with a 3 wire grounding type plug a plug having a third grounding pin This plug will only fit into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet For AC version only Do not defeat the purpose of the grounding type plug Do not allow anything to rest on the power cord Do not locate this product where persons will walk on the cord Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage points or other risks and will void the warranty Refer all servicing to qualified service personnel Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions O
14. om of the screw hole is 11 mm Please use four M4 screws diameter with proper length to mount your monitor Please note the mounting stand must be able to support at least 11 Ibs 5Kg American Industrial Systems 10 4 Industrial Sunlight Readable Monitor User Guide Page 13 LCD Display Operation 8 1 Simple Troubleshooting Guide 8 1 1 Brief FAQ 1 What if the display has no power after you push the power button a Make sure your power resource is working and your power cord is securely connected into the plug in b If you have a power switch please check to make sure the switch is in the on position c Check all sources of power to make sure that they are properly installed and connected to allow for proper electricity flow 2 What if there are strange lines on my LCD monitor when I shut down the PC a You can use the auto adjust function to adjust the horizontal vertical phase and pixel frequency in order to solve this kind of problem 3 What if my LCD monitor screen keeps blinking a Please check you re VGA or DVI connector to make sure the connector is connected well b You may also check your pins of the connector ensure that none are bent or missing 4 Warning Signals a If you see warning messages on your LCD screen this means that the LCD display cannot receive a clean signal from the computer graphics card Below are three kinds of Warning Signals Please check the cable connections or contact your local dea
15. se Clearly write or mark this number on the outside of the package you are returning Any returns without an authorization will be refused and returned to you by the shipper When returning goods include the name and telephone number of a person whom we can contact for further explanations if necessary Where applicable always include all duty papers and invoice s associated with the item s in question Ensure that the unit is properly packed in the original box A product packaging manual will be included with the replacement Panel or can be emailed to you in advance Please refer to it for the necessary instructions on how to appropriately package the panel computer being returned Failure to do so may result in the panel shifting during transit which may result in physical damage Physical damage from improper packaging will void your system warranty Ship the panel back to the address provided on the RMA documentation via an insured pre paid carrier Return unit must be received to address provided within 30 days or invoice for full amount will be issued American Industrial Systems 10 4 Industrial Sunlight Readable Monitor User Guide Page 18
16. tted by all means electronic mechanical photocopying recording or otherwise without the prior written permission of American Industrial Systems Inc No copyright or patent liability is assumed with respect to the use of the information included herein Although every precaution has been taken in the preparation of this documentation neither responsibility is assumed for errors or omissions by the publisher and the author nor is any liability assumed for damages caused by the use of the information included herein The information in this documentation is subject to change without prior notice and does not stand for a commitment on the part of American Industrial Systems Inc The information included in this manual may be subject to technical changes especially due to constant product upgrades The attached documentation does not involve any guarantee on the part of American Industrial Systems Inc regarding technical processes described in the manual or any product characteristics specified in the manual American Industrial Systems Inc does not accept any liability for any printing errors or other inaccuracies in the manual unless it can be proven that American Industrial Systems Inc is aware of such errors or inaccuracies or that American Industrial Systems Inc overlooks these as a result of gross negligence and American Industrial Systems Inc has failed to get rid of these errors or inaccuracies for this reason American Industri
17. turn off your computer before you connect the VGA Cable to this monitor 3 The position of e Adjust the H position and V position or Perform the Auto adjustment the screen is not in the center 4 The screen is too e Check if the brightness or contrast control is at the appropriate position bright too dark notat the Maximum Minimum 5 The screen is gt e Press S the Auto adjustment control to adjust shaking or waving e Moving all objects which emit a magnetic field such as motor or transformer away from the monitor Check if the specific voltage is applied e Check if the signal timing of the computer system is within the specification of monitor For more information please go to the website http www aispro com and contact technical support to help resolve your issue You can also e mail support at support aispro com We will be happy to help American Industrial Systems 10 4 Industrial Sunlight Readable Monitor User Guide Page 15 Appendix 9 1 Cleaning the Monitor 1 Make sure the monitor is turned off 2 Never spray or pour any liquid directly on the screen or case 3 Wipe the screen with a clean soft lint free cloth This removes dust and other particles 4 The display area is highly prone to scratching Do not use Ketone type material ex Acetone Ethyl Alcohol Toluene Ethyl Acid or Methyl Chloride to clear the panel It may permanently damage the panel and void the warran
18. ty 5 If itis still not clean enough apply a small amount of non ammonia non alcohol based glass cleaner onto a clean soft lint free cloth and wipe the screen 6 Don t use water or oil directly on the monitor If droplets are allowed to drop on the monitor permanent staining or discoloration may occur American Industrial Systems 10 4 Industrial Sunlight Readable Monitor User Guide Page 16 9 2 Touch Screen Driver Installation The monitor is available with USB connection The Linux kernel 2 6 x 32 bit amp 64 bit touch driver is located on the enclosed CD ROM HID for Windows 7 VISTA XP 2000 ME 98 Please Note The system requires 15 seconds for Windows 7 to install uninstall the touch drivers Do not turn power on off or plug unplug the USB cable Driver Install Instructions If you are using a PC running driver Linux kernel 2 6 x 32 bit amp 64 bit follow the instructions below Power on the PC Be sure the USB cable is connected from the PC to the LCD display Open the CD ROM Follow the step by step instructions as shown on the pop up windows perpe If you are using a PC running Windows XP Embedded follow the instructions below Express 1 Power on the computer Make sure that the USB cable is connected to the computer 3 Be sure that your EWF is disabled If your EWF is enabled please disable the EWF by using the EWF Manager command 4 Once the EWF is disabled click on the XP driv

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