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2N OMEGA Lite - Basic Services L&Scaron; 1485v.1.0

1. If you want to deactivate the Mobility Extension service A Pick up the handset and wait until you hear the internal dialing tone With a tone telephone set If you want to deactivate the ME service in the DAY mode With a pulse telephone set If you want to deactivate the ME service in the DAY mode Listen to the service execution message Hang up If you want to deactivate the Mobility Extension service from a cellular telephone Call the number of the PBX external line typically a GSM m gateway Depending on the administrator settings you may be asked to enter a password the same as the password of the er A 5 respective internal line otherwise wait until you hear the dialing tone and enter If you want to deactivate the ME service in the DAY mode U Listen to the service execution message Hang up User manual Basic services 40 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 2 3 Mobility Extension in NIGHT mode If you want to use the Mobility Extension ME service when the PBX is in the NIGHT mode 2 Pick up the handset and wait until you hear the internal dialing tone With a tone telephone set If you want to activate ME right after the ringing on the internal line starts If you want to activate ME after the first ring after the or ringing on the internal line starts If you want to activate ME after the second to eighth or ring aft
2. Start conversation With a pulse telephone set If you do no know the number of the ringing line dial 723 or or if more telephone sets are ringing dial 724nn where nn is the nn number of the line your want to access Start conversation In this way you can take over both internal ringing the caller is an internal subscriber and external ringing incoming CO line call User manual Basic services 25 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 18 Multi Person Talk Conference Conference means a voice connection of three and more parties subscribers at the same time Any internal subscriber who is a participant in a common call or a conference may invite another subscriber to take part in the conference The 2N OMEGA PBX allows its users to build a conference of any size even a conference of all internal subscribers with all CO lines in the extreme case Moreover it is possible to build several small conferences within the PBX and make inquiries and call transfers within the conference To invite another subscriber to take part in the conference You are talking with somebody With a tone telephone set To invite an internal subscriber to tako part in the conference nn press FLASH or R and dial the internal subscriber number nn or to invite a CO line subscriber to take part in the conference or r r Press FLASH R then 0 and dial external subscriber number r
3. To cancel all your call forwarding settings 25 Pick up your handset g If your have permanent call forwarding you will hear a voice message saying that your calls have been forwarded With a tone telephone set Dial 10 Listen to the service performing message With a pulse telephone set Dial 710 Listen to the service performing message User manual Basic services 22 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 16 Call Forwarding to PTN You cannot always answer your incoming calls in the company in person For example 1 You are leaving your office or have a business trip and wish to forward all your calls to your mobile phone another CO line or to your home 2 You expect a lot of calls to come and want the other calls to be answered if you are busy by a colleague of yours outside your company 3 You often leave your office for a short time and want the PBX to forward calls to your mobile phone after several seconds of ringing if you don t answer automatically 4 You want to activate call forwarding types mentioned in 2 and 3 above at the same time Pick up the handset and wait until you can hear the internal h dialtone IM With a tone telephone set 1 To forward all your calls to the PTN dial 11nn where nn nn consists of a 0 for seizure of the PTN and a CO line number or your mobile telephone number 2 To forward your calls to a colleague of yours outside your
4. or to forward your calls to your answering and recording or 2 machine only if your line is busy dial 712 89 or or 3 to forward your calls to your answering and recording machine only if you do answer your phone within several seconds dial 713 89 or 4 to forward your calls to your answering and recording machine only in case your line is busy or in case you do or not answer your phone within several seconds dial 714 89 User manual Basic services 50 www 2n cz 48 Basic services TELEKOMUNIKACE User manual Basic services 51 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 3 2 Answering and Recording Machine Message Retrieving With an internal tone telephone set this service is not available with pulse telephone sets Pick up your handset and wait until you can hear the internal dialing 44 tone _ Dial 89 Wait until the voice mail system answers and dial your subscriber line nn number Enter your answering and recording machine password With a tone telephone set anywhere in the world this service is not available with pulse telephone sets Pick up your handset and call your 2N OMEGA 48 PBX Using DISA service with 89 code get access to your answering and recording machine for DISA service refer to the User Manual Services for PBX Operator chap Disa Service Wait until the voice mail system
5. 0 5 9 atte the ringing on the internal line starts ce Listen to the service execution message Hang up User manual Basic services 36 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE If you want to deactivate the Mobility Extension service A Pick up the handset and wait until you hear the internal dialing tone With a tone telephone set If you want to deactivate the ME service With a pulse telephone set If you want to deactivate the ME service w Listen to the service execution message Hang up If you want to deactivate the Mobility Extension service from a cellular telephone Call the number of the PBX external line typically a GSM m gateway Depending on the administrator settings you may be asked to enter a password the same as the password of the er A 5 respective internal line otherwise wait until you hear the dialing tone and enter If you want to deactivate the ME service U Listen to the service execution message Hang up User manual Basic services 37 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 2 2 Mobility Extension in DAY mode If you want to use the Mobility Extension ME service when the PBX is in the DAY mode Pick up the handset and wait until you hear the internal dialing tone With a tone telephone set If you want to activate ME after the first ring after the or ringing on the interna
6. User manual Basic services 34 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 2 Mobility Extension Mobility Extension function hereinafter ME enables telephones preferably GSM telephones to share internal line services switching dialing PSTN outside the PBX Simply put if an internal line rings it enables simultaneous ringing of e g cellular telephone and if a call is answered with the cellular telephone you can do anything with the call what you could on the respective internal line The fixed telephone connected to the PBX stops ringing at that moment In the case of an incoming call from the respective cellular telephone the tone one hears in the handset is the set PBX dialing tone that the user knows when picking up the handset on the internal line and the same tasks can be carried out as if picking up the handset on the internal line calling another VL calling The primary setup is made by the PBX administrator by setting on the specific internal line the number preferably a cellular telephone number to which calls should be made if the Mobility Extension service is activated After this using this service is fully up to the user 2 1 Mobility Extension permanent If you want to use the service permanently without time limit DAY NIGHT mode 2 Pick up the handset and wait until you hear the internal dialing tone Pe With a tone telephone set If you want to activa
7. but pulse telephone sets offer lower comfort Since services are different in each type of telephone sets make sure which of the telephone sets you are using currently We recommend to use tone dialing telephone sets for better comfort Trunk A group cluster of CO lines for one department of your company for example Voice Mail and Fax Server PC based software that gives each internal 2N OMEGA 48 subscriber a comfortable answering and recording machine and fax of its own For illustration see the invitation card below where the 2N OMEGA 48 PBX is able to distinguish answering recording machine and fax calls automatically User manual Basic services 5 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE DISA An option to dial an internal PBX subscriber number directly without needing the operator refer to the User Manual Services for PBX Operator Chap Disa Service Paging A system similar to the broadcasting one which looks for and advises subscribers equipped with key system telephone sets ISDN A digital public network operated by PTT that provides high quality voice and data services It allows for example to use DDI from the public telephone network to an internal subscriber The ISDN module for the 2N OMEGA 48 PBX is available to you Internal Subscriber Groups The 2N OMEGA 48 PBX allows to define two internal subscriber groups that can behave as if they had 2 independent virtual PBXs E
8. nn Dial the number of a PBX internal subscriber Speak Hang up to end the call or dial FLASH simulation Dial the number of an internal PBX subscriber or the number of a service Speak or m 5 Listen to the service execution message Hang up or dial Withdrawing from the call Dial the number of another internal PBX subscriber or the number of a service Speak or Listen to the service execution message Hang up or User manual Basic services 47 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE At the moment when dialing is expected the time supervision is running If no dialing took place within approximately 15s you will hear an intermittent tone To return when the PBX receives the dialing Dial FLASH simulation Dial the number of an internal PBX subscriber or the number of a service Speak or Listen to the service execution message Hang up or User manual Basic services 48 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 3 2N OMEGA 48 Your Answering Recording and Fax Machine Studies made by telecommunications companies estimate that 40 of incoming telephone calls are not successfully made the called party is absent or busy Therefore your 2N OMEGA 48 PBX in cooperation with the Messaging Server can create a virtual answering and recording machine for each internal subscriber to recor
9. 0 on your tone telephone set Press 70 on your pulse telephone set User manual Basic services 17 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 13 Temporary Call Holding You are just talking with somebody and want to hold the call temporarily in order that the other subscriber cannot hear what you say You are just talking but wish to hold the call temporarily With a tone telephone set Press FLASH or R and P into the call Hang up Your call will not be terminated With a pulse telephone set Dial 9 Hang up Your call will not be terminated To return to the call Pick up your telephone You will get back to the held call automatically If you have held your CO line call temporarily your telephone set will ring shortly in order to warn you that you are blocking the CO line by your temporary call holding Note that if you were the first to call the CO line the cost of the ongoing call that you have held will be carried to your account If you change your mind and want to return to the original call you can do so by pressing P without hanging up User manual Basic services 18 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 14 Someone Wants to Enter Your Premises With the 2N DOOR COMMUNICATOR module connected to your 2N OMEGA 48 PBX you can make calls with persons at the entrance door and if necessary control the ent
10. 48 AND YOUR LAN sisscscscsssssscsesccctessosscsascaccscsscoesesascossosucceesunesens seuc assees seve sedecsasveceseeds 55 6 POWER OUTAGE oisscsscsssecscccstscssecssesssecssesssesssecssecssesssesseesseesscesssesssasssesssacssasscasseasssasssasssasseasssacssassia 56 User manual Basic services 2 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 7 OTHER OPTIONS AND ACCESSORIES cccccccscscsssssssssssssessssssesssssssssssscssssscsssssssssssesessssesesesesesese 57 8 TABLE OF SERVICES seeseessesssossossosecoseseerssessossossosecscsecosereeossossosscssosscosesecoseoseossossesstssosscesesscessee 58 User manual Basic services 3 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 Basic Services 1 1 Pictograms Used in the Text Your telephone is ringing Pick up the handset Start conversation T B 0 Listen to the tone or the voice message in the earpiece 7 Hang up the handset CE Dial the internal subscriber number nn 21 e g or department number 10 e g Dial individual digits Press FLASH or R K Dial the external CO line subscriber number r r a Press Press P Dial the department number 10 20 30 40 50 or 60 E Dial the PBX memory number 8000 through 8099 80 00 through 80 99 Dial your personal password Advise your colleagues on the pre
11. GF respctively wait until the subscriber answers the call and then start conversation If the called party does not answer the call you can e either hang up and try later or e dial another internal subscriber number or e use the Subscriber CO Line Reservation service If you can hear the busy tone after your dialing then the called internal subscriber is just making a call In that case you can e either hang up and try later or e dial another internal subscriber number or e wait with the busy tone in your earpiece until the called party hangs up In that case the busy tone converts into the ringing tone automatically and the called subscriber s telephone set will be ringing or e use the Subscriber CO Line Reservation service To call an external public telephone network line subscriber Pick up your handset and wait until you can hear the internal dialing tone _ Dial wait for the public dialing tone then dial r F external subscriber number r r 8 Dial 8n where is the CO line trunk number 1through 8 wait for Ok the public dialing tone and then dial the external r f subscriber number r r Dial 80pp where pp is the PBX memory number 00 through 99 or or 8099 00 through 99 from which you wish to call the public line subscriber User manual Basic services 10 www 2n cz 2N OMEGA 48 Basic serv
12. If the least cost route is currently not available you will be warned with the Warning more expensive call message in your earpiece Using the cost saving machine the GSM and Internet networks consistently you can save up to 30 of your telephone call costs User manual Basic services 11 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 8 You Want to Make a Private Call It is your wish to make a private call Unless the PBX is set otherwise making private calls ensures full privacy of the called number and private call costs are carried to your personal account Pick up your hand set and wait until you cen hear the internal dialing tone Wiht a tone telephone set Dial 71 With a pulse telephone set Dial 771 Futher in either case Enter your personal password see below Dial 0 Dial the telephone number r r of the subscriber to be called Wait until the called party answers the call You can use trunk or PBX memory calling instead of dialing 0 The steps and further options are identical as those for normal public telephone network calling You can store the whole procedure in the memory of your telephone set User manual Basic services 12 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 9 Personal Password Entering You need a personal password in order to make private and other calls You should set y
13. Sundays e Manually by dialing the Manual DAY NIGHT Mode Switching service User manual Basic services 32 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 23 Automatic DAY NIGHT Mode Switching To enable the automatic DAY NIGHT mode switching for your group at set times Pick up your hand set and wait until you can hear the internal dialing tone With a tone telephone set Dial 801 With a pulse telephone set Dial 7801 Further in either case Listen to service performing up disable the automatic DAY NIGHT mode switching your group at set times Pick up your hand set and wait until you can hear the internal dialing tone a With a tone telephone set Dial 800 With a pulse telephone set Dial 7800 Further in either case w Listen to service performing y Hang up User manual Basic services 33 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 24 DAY NIGHT Mode Setting by Your Telephone Set To set the DAY NIGHT mode of your PBX for your group Pick up your handset and wait until you can hear the internal dialing tone Dial 81 to set the DAY mode for your group or dial 82 to set the NIGHT mode for your group Dial 781 to set the DAY mode for your group or dial 782 to set the NIGHT mode for your group Listen to service performing message
14. answers and dial your subscriber line nn number b z Enter your answering and recording machine password User manual Basic services 52 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 3 3 Answering and Recording Machine Deactivation To disable all types of your answering and recording machine recoding Pick up your telephone In case of permanent forwarding the voice message announces you that your call has been forwarded Dial 10 Listen to the service performing message Dial 710 Listen to the service performing message Hang up User manual Basic services 53 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 4 2N OMEGA 48 Your Cost Saving Machine Your 2N OMEGA 48 PBX helps you cut your telephone call costs significantly namely by GSM Telephony It is more cost efficient for you to call to a mobile telephone from another mobile telephone rather than from a conventional fixed network If two PBXs communicate with each other via a mobile network it is cheaper in many cases than long distance calls This is what the GSM telephony built in your 2N OMEGA 48 PBX offers Cost Saving Machine Your PBX includes a sophisticated program Cost Saving Machine to facilitate your deciding whether to use the conventional network the GSM network or Internet It finds the best solution on the basis of a telephone call
15. answers the phone and then start conversation You can use trunk or PBX memory calling instead of dialing 0 The steps and further options are identical as those for normal public telephone network calling You need a personal password in order to make private calls You should set your personal password before you make your first private call and then can change it any time If you make an unsuccessful outgoing call from another telephone set you can redial the number without entering your password If you however put the other telephone set on hook for a period of time longer than 5 seconds the option to make private calls from this telephone set on your account will be canceled automatically User manual Basic services 14 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 11 Another Telephone Set Virtual Line Private Call This service is similar to the Another Telephone Set Private Call service but is shorter You can make your private call using any other telephone set via the public network All you have to do is to know your line number or the virtual line number and your personal password Pick up the earpiece of another telephone set and wait until you b T can hear the internal dialtone t With a tone telephone set nn Dial where nn is your line number or the virtual line number Further Dial your personal password for Password Entering refer to amp
16. 2N OMEGA 48 Basic services TELEKOMUNIKACE USER MANUAL Basic services verze 1 0 User manual Basic services www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE Dear customer let us congratulate you on having purchased the 2N OMEGA 48 system This new product has been developed and produced in order to provide the maximum utility value quality and reliability to the user We hope you will be fully satisfied with the 2N OMEGA 48 for a long time User manual Basic services 1 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE CONTENTS 17 BASIC SERVICES viscs 4 1 PICTOGRAMSUSEDIN THE TEXT 4 1 2 EXPLANATION OF TERMINOLOGY 00ssccccceeecessessseseecccceeeeseaeeeeeccceeeeeeaasaseeeeeeeseesaaaaeeseeeeeeeeaaa 5 1 3 TYPES OF RINGING cccccssssscccccececceesescsseceeceeeecaaseeeceeeeeeeeaaseesseeeeeeeesaaaeeseeeeeesessuseaeeeeeeeeeeeaaa 7 1 4 VOICE MESSAGES IN YOUR EARPIECE cccccccsseseeecccceeecaaecaasesseeccceeeeeaaeeesceeeeeeeesaaaaeseeeeeeeeaaa 7 1 52 TONES IN YOUR EARPIECE 8 1 6 SOMEONE IS CALLING YOU cccccccceseseccccceecceeeeeeseeeecccceeeeeaasesseecceesessassaeeceeeeesesseaeaeeeeeeeeeeeaaa 9 1 7 YOU WANT TO CALL SOMEBODY 10 1
17. 48 PBX sends messages on the following situations into your earpiece This is what you can This means hear in your earpiece Dialing accepted Service non available Unauthorized dialing All lines busy Warning More expensive call Calls forwarded Do not disturb active Enter password Locked Line in defect The service has been accepted and performed There is no such service or the service has been performed incorrectly You are not authorized to use the service or have entered an incorrect password You tried to make an outgoing call and all CO lines accessible by you are busy The PBX cannot use the least cost route and warns you that the connection will be more expensive Your telephone has been forwarded permanently or the Follow Me service is active The Do Not Disturb With Incoming Calls service is active Enter your personal or the PBX system password You tried to make an outgoing call but your telephone set is locked barred for CO line calls You tried to make an outgoing call using a line that is defective marked defective User manual Basic services 7 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 5 Tones in Your Earpiece This is what you can hear in your earpiece Internal dialing tone continuous non interrupted tone signals that the PBX is ready to receive your dialing CO exte
18. 8 YOU WANT TO MAKE A PRIVATE CALL cccccccsssseeecccceeeceeaeeaseesecccceeeeeaeaeeseceeeeeeesaaeaeeeceeeeeeeaas 12 1 9 PERSONAL PASSWORD 13 1 10 PRIVATE CALL FROM ANOTHER TELEPHONE SET ccccccccsssssecccceeecceceeeaeeeseceeeeeeseeaeaseeeeeeeeeeaas 14 1 11 ANOTHER TELEPHONE SET VIRTUAL LINE PRIVATE 15 1 12 CALL TRANSFER ccccccccsssssecccececceasesssesssecceeeeceaaseassceeeeeeeaeaaaseeceeseseeasaaaeceeeesseeaaaaseeceeeeesaas 16 1 13 TEMPORARY CALL HOLDING a eet 18 1 14 SOMEONE WANTS TO ENTER YOUR PREMISES ccccccccesssseeecceeeeeceasesesecceeseceesesaaeaeeeeeeeeeeaas 19 1 15 CALL FORWARDING SOMEONE ELSE WILL ANSWER YOUR CALLS 21 1 16 CALL FORWARDING TO PTN iesssisiisscisocdsssisaistancdcaciedcdasnsacinde 23 1 17 ANOTHER TELEPHONE SET 15 RINGING c ccssssecccceeceeeeeeeesesseeceeeeseeessasseseeeeeseeeaanseeeeeeeesees 25 1 18 MULTI PERSON TALK CONFERENCE ccccccccseseseccccececeeseeeseseeececeeeeeaaseeseceeeeeeseaaeaeeeeeeeeeeeaaa 26 1 19 QUICK TRANSFER TO FAX ccccccccccessseeeccceeeccaeseesseescecceeseeeseeaeeeeceeeeseaseeseeeeeesessaaaaeeeeeseeeeaas 28 1 20 SUBSCRIBER CO LINE RESERVATION cccccccssseseccccceeeceseeeaeeseecceceeeesaeseeseceeeeeeseaaeaeeeeeeeeeeeaas 29 1 21 REVERSE SUBSCRIBER LINE MODE cc
19. Call Take Over Another telephone set is ringing 723 23 Telephone set nn is ringing 24nn 724nn 23 Call Transfer Return to the transferee 9 16 Conference connection F 0 70 26 Call alternating F 5 75 15 2N DOOR COMMUNICATOR 2N DOOR COMMUNICATOR 1 call 21 721 19 2N DOOR COMMUNICATOR 2 call 22 722 19 Others Automatic DAY NIGHT Mode Switching disable 800 7800 33 Automatic DAY NIGHT Mode Switching enable 801 7801 33 DAY mode switching 81 781 34 NIGHT mode switching 82 782 34 Personal password entering 79 779 13 Transfer to fax F 9 79 28 Notes press FLASH or R User manual Basic services 58 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE r not available with pulse telephone sets J service under preparation will be available soon If you are interested in the service you can order it as a software upgrade to your 2N OMEGA 48 communication system User manual Basic services 59 www 2n cz
20. ach group can e have a PBX operator of its own e have a fax and answering and recording machine of its own unless it uses 2N OMEGA 48 voice mail have a DAY NIGHT mode of its own independently of the other group keep its telephone call costs separately have an 2N DOOR COMMUNICATOR doorlock system of its own have their own CO lines etc Department Internal subscribers that are part of an organizational unit Such as department division etc Departments are fully independent of groups The PBX defines up to 6 departments with numbers 10 20 30 40 50 and 60 Each internal subscriber can be part of one or more departments but of one group only User manual Basic services 6 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 3 Types of Ringing Internal subscriber ringing two rings followed by a pause External subscriber ringing long ring followed by a pause Alarm clock continous ringing signal that the pre programed time has been reached 2N DOOR COMMUNICATOR ringing two short rings followed by a pause signals that the entrance door bell operated by 2N DOOR COMMUNICATOR is ringing Returned call longer ring followed by a short ring signals that an unsuccessfully transfered call or an unparked call is returning to you Back ringing of your telephone set or a waiting call via internet 1 4 Voice Messages in Your Earpiece To make you as comfortable as possible the 2N OMEGA
21. cccccccssesssececeeceeeaeeeseesseeeeeeeeeeasaaseeeeeesseeeeasseeeeeeeeseas 31 1 22 USER GROUPS DAY NIGHT MODES 32 1 23 AUTOMATIC DAY NIGHT MODE SWITCHING 33 1 24 DAY NIGHT MODE SETTING BY YOUR TELEPHONE 34 2 MOBILITY EXTENSION 35 2 1 MOBILITY EXTENSION PERMANENT ritiru tantekin taiea aaahh aaa aia aaa Eataa taki taaalo kanani 35 2 2 MOBILITY EXTENSION IN DAY 38 2 3 MOBILITY EXTENSION IN NIGHT 41 2 4 MOBILITY EXTENSION PASSIVE CALLS cccccccccssssseseccceeeceaeeessecceeeeeesasesseeceeeeeeeauaaeeeeeeeeeeeaaa 44 2355 OMSATNOANSWER A 45 2 6 MOBILITY EXTENSION ACTIVE CALLS ccccccccccesessseececeeeceaeeesecccceeeeeaaseeseceeeeeeesaaeaseeeeeeeeeeaaa 47 3 2N OMEGA 48 YOUR ANSWERING RECORDING AND FAX MACHINE ccsscssssssssssees 49 3 1 ANSWERING AND RECORDING MACHINE ACTIVATION cccccccseseecccceeeeeeeeeeeeceeeeeeeeeaeeseeeeeeeeeeaea 50 3 2 ANSWERING AND RECORDING MACHINE MESSAGE RETRIEVING ss0eseccccceeeceeeeeeeeeeeeeeeaas 52 3 3 ANSWERING AND RECORDING MACHINE DEACTIVATION 000sscccceceeceesesecececeeseeeeeeeeeeeeeeeeeaaa 53 4 2N OMEGA 48 YOUR COST SAVING MACHINE ccscssssssssssssssssssssssssssssssssssssssssssssssssssssssssees 54 5 2N OMEGA
22. company only if you are busy dial 12nn where nn consists of 0 for seizure a CO line number or your mobile telephone number 3 To forward your calls to a colleague of yours or your mobile or telephone only if you don t answer your telephone within several seconds dial 13nn where nn consists of a 0 for nn PTN seizure and a CO line number or your mobile telephone number or or 4 To forward your calls as mentioned in 2 and 3 at the same time dial 14nn where nn consists of a 0 for PTN seizure nn and a CO line number or your mobile telephone number With a pulse telephone set 1 To forward all your calls to the PTN dial 711nn where nn consists of a 0 for PTN seizure and a CO line number or your mobile telephone number 2 To forward your calls to a colleague of yours outside the company only if you are busy dial 712nn where nn consists on of a 0 for PTN seizure and a CO line number or your mobile telephone number or User manual Basic services 23 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE or 3 To forward your calls to a colleague of yours or your mobile telephone only if you fail to answer the telephone within several seconds dial 713 where nn consists of 0 for PTN seizure and a CO line number or your mobile telephone number 4 To forward your calls as mentioned in 2 and 3 at the same time dial 714nn where nn cons
23. cost table User manual Basic services 54 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 5 2N OMEGA 48 and Your LAN 2N OMEGA 48 is not only a PBX but a genuine communication system that can be fully integrated with your LAN The system may include Voice Mail Each subscriber has a voice mail box of its own for messages You can retrieve your messages either using a telephone set or e mail on the PC Fax Server Allows to send and receive fax messages from and into your PC Each user has a virtual fax number of its own so that the fax message comes to its electronic mail directly SMS Message Sending SMS messages be sent to GSM telephones PBX Configuration and Monitoring Your 2N OMEGA 48 PBX can be programmed and configured by any PC of your LAN The PC also receives messages on the PBX operation User manual Basic services 55 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 6 Power Outage In case of power outage you can be switched to the CO line directly As many subscribers can be switched only as there are CO lines connected to the PBX If your telephone set uses a different type of dialing than that accepted by your PBX you have to change it Otherwise the public exchange will ignore your dialing Upon power recovery you should switch your telephone set to the original type of dialing User manual Basic services 56 www 2n cz 2N OMEGA 48 Basic servic
24. d and transfer to LAN all messages All functions related to voicemail fax server www server etc are conditioned by the installation of the Messaging Server You are informed of any received voice message by Internet an SMS message on your GSM telephone or by e mail If your PC is off while you are away you will be advised upon return of any new message by a LED flashing on your telephone set You can play your new voice message on your PC What you need is to click twice on the incoming e mail window Or you can hear your new voice message from your internal telephone set or any other telephone set anywhere using your password By applying voice mail in your 2N OMEGA 48 communication system you will make sure that any and all of your telephone calls will be received heard and processed regardless of whether you absent or busy Note that your customers calls are the most valuable assets you have The same applies to the fax server Your 2N OMEGA 48 PBX creates a virtual fax with a separate number for each internal subscriber records all fax messages and transfers them to the LAN Again you are advised of any received fax message and can view or print it using your PC The system is 100 compatible with conventional fax machines You do not have to send pages repeatedly all of your fax messages will be sent automatically To cut costs fax messages can be sent at night and from the PC that is the closest to the fax reci
25. ediately On the contrary to get the internal dialing tone in order to make an internal subscriber call or select a service you have to press FLASH or R on your tone telephone set or tap on the hook switch on your pulse telephone set after you seize your subscriber line In this way you get the internal dialing tone and can dial any PBX services including 0 access to the CO line This function is called Reverse Subscriber Line Mode To call internal subscribers or select PBX services Pick up your handset With a tone telephone set Press FLASH nebo R nn _ Dial the internal subscriber number or a service With a pulse telephone set Tap on a hook switch nn Dial the internal subscriber number or a sevice If you having seized the reverse subscriber line get the busy tone then all CO lines are occupied Hang up and try later User manual Basic services 31 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 22 User Groups DAY NIGHT Modes User Groups Your 2N OMEGA 48 PBX can define 2 groups of users Suppose that the PBX is located in a building shared by two companies or a family house occupied by 2 families The user group then includes all internal telephones belonging to one company or one family It is the PBX software that defines which telephones belong to which group Each group can e have a PBX operator of its own have fax and answering recording mach
26. er the ringing the internal line starts With a pulse telephone set If you want to activate ME right after the ringing on the internal line starts If you want to activate ME after the first ring after the or ringing on the internal line starts If you want to activate ME after the second to eighth or ring after the ringing on the internal line starts Further in either case Listen to the service execution message Hang up If you are activating the service from a cellular telephone the telephone to which the Mobility Extension service is routed User manual Basic services 41 www 2n cz 2 OMEGA 48 Basic services TELEKOMUNIKACE Call the number of the PBX external line typically a GSM gateway Depending on the administrator settings you may be asked to enter a password the same as the password of the respective internal line otherwise wait until you hear the dialing tone and enter If you want to activate ME right after the ringing on the internal line starts eJ U If you want to activate ME after the first ring after the 1 M8 ringing on the internal line starts If you want to activate ME after the second to eighth 8 2 19 ring after the ringing on the internal line starts Listen to the service execution message User manual Basic services 42 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE If you want to deactivate the Mobility Ex
27. ervices TELEKOMUNIKACE within the pre set timeout the PBX will return the call to your telephone set The called internal subscriber does not answer or is busy e To get back to the original call Press P on your tone telephone set Press 9 on your pulse telephone set e To transfer the call to another subscriber nn With tone telephone set dial the following number into the busy or ringing tone of another internal subscriber 21 e g or of department 10 20 30 40 50 60 or or 9 9 to get through to the PBX operator nn With a pulse telephone set dial the following number into the busy or ringing tone e of another internal subscriber 21 e g or of department 10 20 30 40 50 60 You are already talking with the called party but wish to get back to your original call you have made the Back Inquiry Press FLASH R and then P on your tone telephone set 5 9 on your pulse telephone set Then you can repeat the call transfer attempt You are already talking with the called party and wish to alternate the call with the original call Press FLASH or R and then 5 on your tone telephone set Press 75 on your pulse telephone set Then you can repeat your call alternating as you need You are already talking with the called party and wish to build a conference of these three subscribers Press FLASH or R and then
28. es TELEKOMUNIKACE 7 Other Options and Accessories 2N COMFORT DOOR COMMUNICATOR COMFORT A doorlock communication system using your PBX telephone sets and distribution systems Every PBX user can communicate with visitors at the entrance door using its desk telephone set 2N ACCOUNT Software for filing sorting and processing of call data of each line 2N GSM GATEWAY Independent equipment for direct connection of a common telephone set or PBX to the GSM network e CLIP e AoC User manual Basic services 57 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 8 Table of Services Dial Services with atone witha pulse Refer telephone telephone amp set set Calls CO line call om OF 10 Subscriber line call 10 69 10 69 10 PBX buffer number call 80 80 10 External call via trunk 1 8 81 88 81 88 10 Voice mail call 89 89 52 PBX operator call 9 9 10 Private call 71 lee 12 Private call from another telephone set 72 14 Private call from another telephone set or a virtual line 8 15 Subscriber CO line reservation 4 74 29 Call Forwarding Forward all calls to line nn 11nn 711nn 21 Forward all calls in case of busy line to line nn 12nn 712nn 21 Forward all calls in case of absence to line nn 13nn 713nn 21 Forward all calls in case of busy line or absence to line nn 14nn 714nn 21 Forward calls to PTN 23 Do you want to cancel all call forwarding settings 10 710 21
29. g up If the called subscriber line gets free or the subscriber arrives and handles its telephone set any way your telephone will start ringing If you pick up your handset the telephone set of the called party will start ringing If the called subscriber answers the phone you can start conversation or If the called CO line gets free your telephone set will start ringing If you pick up your handset you will hear the external dialing tone can dial the external subscriber number Waiting for the connection you can make other calls without limitations If your telephone starts ringing to announce you that the called line is free and you fail to User manual Basic services 29 Wwww 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE pick up your handset within about 20 seconds the service will be canceled automatically User manual Basic services 30 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 21 Reverse Subscriber Line Mode Normally after seizing the subscriber line you get the internal dialing tone can access the CO line by dialing 0 If however you a frequent CO line caller it is more advantageous for you to get access to the CO line directly without dialing 0 as if you had a direct public line In fact when you have seized your subscriber line the PBX will search and assign to you the first free CO line imm
30. h cannot be used the PBX uses the Quick Transfer to Fax service The service allows you to start fax communication quickly without remembering the number of the fax extension You are talking with somebody or can hear fax tone in your earpiece With a tone telephone set To transfer the call to fax press FLASH or R and then 9 on your telephone set Hang up Your call will by transferred to the fax machine assigned to your group With a pulse telephone set Press 79 Hang up Your call will be transferred to the fax machine assigned to your group User manual Basic services 28 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 20 Subscriber CO Line Reservation You called an internal subscriber who is busy You can hear the busy tone in your earpiece or You called an internal subscriber who is absent You can hear the idle internal ringing tone in your earpiece or You tried to make a public line call by dialing 0 e g but all CO lines are busy You can hear the busy tone in your earpiece In all the above mentioned cases you use the Waiting for service 4 You can hear busy tone or idle ringing tone in your earpiece With a tone telephone set Dial 4 Listen to the service performing message x Hang up With a pulse telephone set Dial 74 Listen to the service performing message Han
31. ices TELEKOMUNIKACE Wait until the called subscriber answers the call and then start conversation You can use your pre programmed 2N OMEGA 48 PBX memory for calling public telephone network subscribers What you have to know is the number of the PBX memory that contains the number of the subscriber to be called The 2N OMEGA 48 PBX contains 200 memories altogether with numbers 8000 through 8099 and 80 00 through 80 99 For the first 100 numbers dial 8000 through 8099 for another 100 dial 80 00 through 80 99 e g to dial abbreviated diallig 53 dial 8053 to dial abbreviated dialling 153 dial 80 53 Yet not all abbreviated dialing memories may be available to you Having dialed the number from the PBX memory you can continue dialing adding some digits If all CO lines are busy you can e either hang up and try later or e use the Subscriber CO Line Reservation service If the called telephone line is busy you can e either hang up and try later or e use the Automatic Redial service When making long distance or international calls from L A to N Y or from Denver to Tokyo e g you can use the Internet telephony option of your 2N OMEGA 48 PBX This kind of connection will save up to 96 of your telephone call costs In case your PBX is equipped with a cost saving machine your CO line calls will be automatically routed according to the LCR Least Cost Routing principle
32. ine of its own unless it uses the 2N OMEGA 48 voice mail have a DAY NIGHT mode of its own independently of the other group keep its telephone call costs separately have an 2N DOOR COMMUNICATOR doorlock system of its own have their own CO lines etc Department The PBX can define up to 6 independent departments with numbers 10 20 30 40 50 and 60 Every internal subscriber can be part of one or more departments but of group only DAY NIGHT Modes The 2N OMEGA 48 PBX is equipped with a lot of software applications to optimize your telephone calling The option to define the DAY NIGHT modes is one of them In the DAY mode all staff are expected to be present and in the NIGHT mode on the contrary it is necessary to transfer all fax calls automatically to the fax machine and use voice mail or an answering and recording machine for other calls Moreover CO line access rights should be restricted in the NIGHT mode because there are often cleaners security staff etc in the building at night This is why your PBX is equipped with independent DAY NIGHT modes for each of the two user groups that relate to e processing of incoming CO line calls CO line call barring The DAY NIGHT modes are set by the PBX software and can be switched as follows e Automatically if the pre programmed DAY or NIGHT mode switching time is reached It can be set that the DAY and NIGHT modes are not switched on Saturdays and
33. ists of a 0 for PTN seizure and a CO nn line number or your mobile telephone number Further in either case Press the FLASH or button Sees Listen to the service confirming message y Hang up Instead of dialing 0 for the PTN seizure you can also dial 8n where n is the CO line trunk number You can forward your calls only in case you are allowed so by the PBX software and you have the respective call barring status for the particular number To cancel all of your call forwarding modes Pick your handset In the event of permanent call forwarding you will get message saying that your calls have been forwarded With a tone telephone set Dial 10 er Listen to the service confirming message With a pulse telephone set Dial 710 Listen to the service confirming message User manual Basic services 24 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 17 Another Telephone Set Is Ringing If you hear another telephone set ringing in the neighbouring office e g answer the call from your telephone set as follows Pick up your handset and wait until you can hear the internal 44 dialing tone t _ With a tone telephone set If you do not know the number of the ringing line dial or or if more telephone sets are ringing dial 24nn where nn is the nn number of the line your want to access
34. itd 13 Dial 0 and then the subscriber number r r to be called Wait until the called subscriber answers the call start speaking Instead of dialing 0 you can dial via trunks or from the PBX memory The procedure and options are the same as with ordinary calls to a PTN subscriber You need your personal password to make private calls Set your personal password before your first private call and you can change it any time For Personal Password Setting refer to Your PBX administrator sets your personal password for the virtual line If your outgoing call from another telephone fails you can retry without password However if you hang up another telephone for more about 5 seconds the possibility to make calls from this telephone on your account will be cancelled User manual Basic services 15 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 12 Call Transfer You are just talking with someone and want to transfer the call to another internal PBX subscriber or another public telephone network subscriber You are talking with somebody With a tone telephone set To transfer the call to another internal PBX subscriber press nn FLASH or R on your telephone set and then dial the number nn of the internal transferee to transfer the call to someone from a department press FLASH your telephone set and then dial the number of the or Li depart
35. l 14nn where nn is your colleague s number With a pulse telephone set 1 To forward all of your calls to your colleague s dial 711nn NA nn is your colleague s number or or to forward calls to your colleague only if your line is busy dial 2 nn 712nn where nn is your collealgue number or or to forward your calls to your colleague only if you do not answer _ your phone within several seconds dial 713nn nn where nn is your colleague s number Or 4 to forward your calls to your colleague only in case your line is busy or in case you do not answer your phone within several nn seconds dial 714nn where nn is your colleague s number User manual Basic services 21 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE Further in either case E Listen to the service performing confirming message y Hang up By dialing 89 instead of the subscriber line number nn you can forward your calls to your voice mail system You can use the voice mail service only if it is installed By dialing 9 instead of the subscriber line number nn you can forward your calls to your PBX operator By dialing the department number 10 20 30 40 50 or 60 instead of the subscriber line number nn you can forward your calls to anybody from the department You can create call forwarding chains You can forward calls only if you are authorized to do so by the PBX
36. l line starts If you want to activate ME after the second to eighth or ring after the ringing on the internal line starts With a pulse telephone set ME right after the ringing the If you want to activate ME after the first ring after the or ringing on the internal line starts If you want to activate ME after the second to eighth or 7 ring after the ringing on the internal line starts Further in either case Listen to the service execution message Hang up If you are activating the service from a cellular telephone the telephone to which the Mobility Extension service is routed User manual Basic services 38 www 2n cz 2 OMEGA 48 Basic services TELEKOMUNIKACE Call the number of the PBX external line typically a GSM gateway Depending on the administrator settings you may be asked to enter a password the same as the password of the respective internal line otherwise wait until you hear the dialing tone and enter If you want to activate ME right after the ringing the internal line starts eJ 1 If you want to activate ME after the first ring after the 8 ringing on the internal line starts If you want to activate ME after the second to eighth 8 1 ring after the ringing on the internal line starts Listen to the service execution message User manual Basic services 39 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE
37. ment 10 20 30 40 50 or 60 a to get through to the PBX operator press FLASH on your or 9 telephone set and then dial 9 to transfer the call to another public telephone network subscriber or ao then press FLASH or R on your telephone set then 0 and dial rr the telephone number of the public line subscriber 069 111222 e g With a pulse telephone set nn To transfer the call to another internal PBX subscriber dial the number nn of the internal transferee To transfer the call to somebody from a depatment press the or number of the department 10 20 30 40 50 or 60 To transfer the call to another public telephone network subscriber or LO r r Press 0 and dial the telephone number r r of the public line subscriber 069 111222 e g Further in either case You can wait until the callled party answers the call and speak to it shortly your original call is on the background but you need not wait Hang up Your call will be transferred For call transfer you can use the PBX memory calling or trunking them the 2N OMEGA 48 PBX is very user friendly Here s an example If you do not wait until the called party answers the call and hang up the PBX will solve everything on behalf of you If the call transfer is not successful A number of various situations may happen during call transfers In each of User manual Basic services 16 www 2n cz 2N OMEGA 48 Basic s
38. number of another internal PBX subscriber or the number of a nn service If you did not answer the cellular phone you received an SMS with the information on the previous call So called SMS at no answer The default SMS text You have a missed call from caller identification The SMS is sent if the caller ID has been determined User manual Basic services 44 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 2 5 SMS AT NO ANSWER Sending SMS at no answer can be allowed Pick up the handset and wait until you hear the internal dialing tone With a tone telephone set If you want to activate sending SMS at no answer With a pulse telephone set If you want to activate sending SMS at no answer U Listen to the service execution message x Hang up If you want to activate the service of sending SMS at no answer from a cellular telephone Call the number of the PBX external line typically a GSM gateway Depending on the administrator settings you may be asked to enter a password the same as the password of the ed 2 5 2 respective internal line otherwise wait until you hear the dialing tone and enter If you want to activate sending SMS at no answer Listen to the service execution message Hang up User manual Basic services 45 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE If you want deactivate the service of sending SMS at n
39. o answer Pick up the handset and wait until you hear the internal dialing tone With a tone telephone set If you want to deactivate sending SMS at no answer With a pulse telephone set If you want to deactivate sending SMS at no answer w Listen to the service execution message y Hang up If you want deactivate the service of sending SMS at no answer from a cellular telephone 7 Call the number of the PBX external line typically GSM gateway Depending on the administrator settings you may be asked to enter a password the same as the password of the ia respective internal line otherwise wait until you hear the dialing tone and enter If you want to deactivate sending SMS at no answer Listen to the service execution message Hang up User manual Basic services 46 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 2 6 Mobility Extension active calls An actively initiated Mobility Extension call is such that you are calling the PBX an external line typically a GSM gateway from a cellular telephone typically whose GSM number is allocated to one of the internal lines as Mobility Extension 7 Call the number of the PBX external line typically GSM gateway Depending on the administrator settings you may be asked to enter a password the same as the password of the respective internal line otherwise wait until you hear the dialing tone and
40. our personal password before you use it for the first time and then could change it any time Pick up your handset and wait until you can hear the internal dialing tone _ With a tone telephone set Dial 79 With a pulse telephone set Dial 779 Further in either case Enter your original password 4 digits 5987 e g The PBX password is 1111 by default Listen to the password accepting message Enter your new password 4 digits 1998 e g AN Remember the password well Listen to the password accepting message Hang up A Should you forget your password you have to ask your PBX administrator to reset the PBX to enter the default state User manual Basic services 13 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 10 Private Call from Another Telephone Set This service is similar to the You Want to Make a Private Call service but another telephone set is used You can make your public telephone network private calls from any telephone set but have to know your personal password Pick up your handset and wait until you can hear the internal 4 dialing tone t _ Wiht a tone telephone set nn Dial 72 where nn is your line number With a pulse telephone set nn Dial 772 where nn is your line number Further in either case Enter your personal password called Wait until the called party
41. pient 8 User manual Basic services 49 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 3 1 Answering and Recording Machine Activation Sometimes you cannot answer your calls in person Here are some examples 1 You are leaving your office or have an important meeting and want to forward your calls to the answering and recording machine 2 You expect a lot of calls to come and want them to be recorded if you are busy 3 You often leave your office for a short time and want the PBX to forward your calls automatically to your answering and recording machine after several seconds of ringing unless you answer the call in person 4 You want to use services 2 and 3 at the same time BS Pick up your handset and wait until you can hear the internal amp dialing tone t With a tone telephone set 1 To forward all of your calls to your answering and recording machine dial 11 89 or to forward your calls to your answering and recording or 2 mechine only if your line is busy dial 12 89 or or 3 to forward your calls to your answering and recording mchine only if you do not answer your phone within several seconds dial 13 89 or 4 to forward your calls to your answering and recording machine only in case your line is busy or in case you do or not answer your phone within several seconds dial 14 89 With a pulse telephone set recording machine dial 711 89
42. r 069 111 222 e g A Advice the new participant that he or she has become part of the conference Press FLASH R and then 0 on your telephone set All conference participant including you and the new hear the conference tone With a tone telephone set To invite an internal subscriber to take part in the conference dial the internal subscriber number nn or to invite a CO line subscriber to take part in the conference or LO r Press 0 and dial the external subscriber number r r 069 111 222 e g uN Advice the new participant that he or she has become part of the conference Press 70 on your telephone set w All conference participants inxluding your and the new one can hear the conference tone and can talk together You can also use any call transfer procedures during conference building and inviting Hence you need not remember any other procedures For details refer to User manual Basic services 26 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE the Call Transfer chapter User manual Basic services 27 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 19 Quick Transfer to Fax Your 2N OMEGA 48 PBX is equipped with a high quality fax switch that is able to identify fax calls and transfer them automatically to a fax machine in your group In case the fax machine is not on until the call is in progress or the automatic fax switc
43. rance doorlock by your telephone set If someone is calling you from the entrance door your telephone set will start ringing specifically Your telephone set is ringing someone is calling you from entrance door Pick up your handset and start conversation with the person at the door Hang up You can open doorlocks in the above described way only if your PBX is equipped with the 2N DOOR COMMUNICATOR software Up to 2 2N DOOR COMMUNICATOR doorlock telephones with independent doorlock control can be connected to your PBX User manual Basic services 19 www 2n cz 2 OMEGA 48 Basic services TELEKOMUNIKACE To call a person at the entrance door using the 2N DOOR COMMUNICATOR telephone follow the instructions below Pick up your handset and wait until you can hear the internal dialing 44 tone With a tone telephone set Dial 21 to communicate with 2N DOOR COMMUNICATOR 1 or or J 22 to communicate with 2N DOOR COMMUNICATOR 2 Start conversation 2N DOOR COMMUNICATOR off hooks the line automatically The call is time limited according to the 2N DOOR COMMUNICATOR setu To open the door press FLASH or R and then dial 21 With a pulse telephone set Dial 721 to communicate with 2N DOOR COMMUNICATOR1 or or JBJ dial 722 to communicate with 2N DOOR COMMUNICATOR 2 Start conversation The 2N DOOR COMMUNICATOR off hooks the line automatically The call is
44. rnal dialing tone Czech standard alternating short and long tones US 350 425 Hz signals that the CO line is ready to receive your external subscriber number dialing External ringing tone long interrupted tone signals that the telephone set of the called external CO line subscriber is ringing Internal ringing tone two long tones followed by pause signals that the telephone set of the called internal subscriber is ringing Busy tone short interrupted tone signals that the called party s line is busy Special tone two short tones followed by a longer pause signals that you have held the other call and can dial other services or establish other calls Conference tone short tone signals the entering returning of another subscriber into your call conference who was temporarily excluded Internal warning tone two short and one long tones into the call signals during your call that another internal subscriber is trying to get through to your line Entering into call warning tone ticking tone during the call signals that someone has got through to your line Warning tones 1 2 3 or 4 short tones during the call signal that another subscriber is trying to get through to your line e from a subscriber line extension from a CO line PBX operator a call returning after call transfer This means Ringing types of your telephone and tones in your earpiece can be changed by a PBX technician if the PBX sof
45. sent situation Please read this paragraph carefully Notes good ideas for you racea Refer to page User manual Basic services 4 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 2 Explanation of Terminology CO External Public Line CO lines are public telephone network lines that are connected to your 2N OMEGA 48 PBX as inputs They are used for outgoing external calls i e calls outside your company These lines include either the Telecom lines GSM lines or also your private lines External CO Line Subscriber Any external subscriber worldwide that calls or is called by your PBX using a CO line Internal Subscriber Any subscriber inside your company connected to the 2N OMEGA 48 PBX Internal PBX calls are free of charge Private Network A telephone network owned by one subject and used for telephone interconnection of his branches and their subscribers From the viewpoint of the 2N OMEGA 48 PBX there is no difference between private and public telephone networks are identical Private Subscriber Any external private telephone network subscriber Tone and Pulse Dialing Tone and Pulse Telephone Sets Two types of telephone sets are used in many countries the older pulse telephone sets and advanced tone telephone sets which are usually able to use pulse dialing too the dialing mode is selected by a switch The 2N OMEGA 48 PBX works with both the types of telephone sets without problems
46. te ME right after the ringing on the HZ 0 internal line starts you want to activate ME after the first ring after the ringing on the internal line starts ou want to activate ME after the second to eighth ring HOI 3 6 J 9 atte the ringing on the internal line starts With a pulse telephone set If you want to activate ME right after the ringing on the 0 internal line starts If you want to activate ME after the first ring after the ringing the internal line starts User manual Basic services 35 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE you want to activate ME after the second to eighth ring DWE 3 ic 9 after the ringing on the internal line starts Further in either case v Listen to the service execution message Hang up If you are activating the service from a cellular telephone the telephone to which the Mobility Extension service is routed Call the number of the PBX external line typically a GSM 1 gateway Depending on the administrator settings you may be asked to enter a password the same as the password of the respective internal line otherwise wait until you hear be dialing tone and enter ae AMZ J you want to activate ME right after the ringing on the internal line starts Gi you want to activate ME after the first ring after the ringing on the internal line starts ou want to activate ME after the second to eighth ring HOI 3
47. tension service A Pick up the handset and wait until you hear the internal dialing tone With a tone telephone set If you want to deactivate the ME service in the NIGHT mode If you want to deactivate the ME service in the NIGHT mode Listen to the service execution message Hang up If you want to deactivate the Mobility Extension service from a cellular telephone Call the number of the PBX external line typically a GSM gateway Depending on the administrator settings you may be asked to enter a password the same as the password of the ia respective internal line otherwise wait until you hear the ue tone and enter AIBC 0 you want to deactivate the ME service in the NIGHT mode U Listen to the service execution message Hang up User manual Basic services 43 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 2 4 Mobility Extension passive calls A passively initiated Mobility Extension call is such that the respective internal line which has the Mobility Extension service activated rings i e that the respective cellular telephone rings typically simultaneously with it Your cellular telephone is ringing Pick up the handset Speak If you need to transfer the call dial FLASH simulation nn Dial the number of the internal PBX subscriber After the transfer is completed Hang up Or dial Withdrawing from the call Dial the
48. time limited according to the 2N DOOR COMMUNICATOR setup y Hang up User manual Basic services 20 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 15 Call Forwarding Someone Else Will Answer Your Calls Sometimes you cannot receive your calls in person Here are some examples 1 You are leaving your office or have an important meeting and wish to forward your call to a colleague of yours 2 You expect a lot of calls to come and want a colleague of yours to receive your calls if you are busy 3 You often leave your office for a short time and wish the PBX to forward your calls to a colleague of yours automatically after several seconds of ringing unless you answer the call yourself 4 You wish use services 2 and 3 at the same time Pick up your handset and wait until you can hear the internal 44 dialing tone With a tone telephone set ae 1 To forward all of your calls to your colleague dial 11nn where nn is your colleague s number or to forward calls to your colleague only if your_line is busy dial 2 nn 12nn where nn is your colleague s number or to your forward calls to your colleague only if you do not answer phone within several seconds dial 13 nn where nn is your colleague s number Or 4 to forward your calls to your colleague s only in case your line is busy or in case you do not answer your phone within several nn seconds dia
49. tware allows so This is done for special applications in particular In that case the description in this Manual may not correspond with the actual setup This Manual provides the default setup only User manual Basic services 8 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 6 Someone Is Calling You Your telephone set is ringing which means that someone is calling you Your telephone set is ringing Pick up your handset o B Start conversation The type of ringing of your telephone set indicates whether internal PBX subscriber is calling you your telephone set rings as follows or e the call is coming from the public telephone network your telephone set rings as follows User manual Basic services 9 www 2n cz 2N OMEGA 48 Basic services TELEKOMUNIKACE 1 7 You Want to Call Somebody You wish to call an internal PBX subscriber this call is free of charge or an external public telephone network line subscriber To call an internal PBX subscriber free of charge Pick up your handset and wait until you can hear the internal dialing 44 tone Dial the internal subscriber number nn is the extension number of the nn internal subscriber to be called or dial 9 to get through to your PBX operator dial 10 or 20 or 30 or 40 or 50 or 60 to get through to ite someone the first free subscriber from departments 1 2 3 4 5 or 6

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