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Alliance 8300 Administration Manual and Operation Guide

1. To prohibit the use of a keypad unless a keyswitch on a zone is active To allow an area to be disarmed only if another area is first disarmed Installer gt Printer Program the details for the printer attached to the control panel Installer gt Battery Test This menu contains details regarding the battery test to be run for any batteries on the control panel system databus All batteries are tested sequentially to prevent power problems If a battery is disconnected for more then 10 minutes a warning will be given During the battery test the control panel and or DGPs and all auxiliary driven devices are powered from the battery Devices are tested one at a time making sure that not all devices switch to battery test at the same time Installer gt Event Flag Descriptions This lists all Event flags programmed in the control panel along with a description for each Installer gt System Event Flags Program the values of system event flags Valid entries are blank representing zero or numbers in the range of 1 to 255 These event flags are activated when any of the conditions specified exist in the system Default setting blank is No event The system alarm fault event flags will be latching if Latching System Alarms is set to YES in System Options Note Take care not to assign Event flag numbers which are pre defined Event Flags 1 to 16 or Event Flag numbers which have been assigned by the Installe
2. Duration Unlock Opens the Timed Open window Enter the time in seconds for the duration unlock time and then click OK Indefinite Unlock Unlocks the highlighted door which will remain unlocked until you manually lock it by clicking Lock Open Immediately unlocks the highlighted door Lock Immediately locks the highlighted door Enable When the Enable button is clicked the selected devices will be enabled and will respond to all valid commands such as Open or Lock Disable When the Disable button is clicked the selected devices will be disabled and will not respond to commands such as Open or Lock Other commands When the selected DO type is Other outputs the associated commands are On Indefinite Activates the highlighted output which will remain active until you manually turn it off by clicking Off Off Deactivates the selected device Door Output Status The Door Output Status screen displays the current state of the selected door or output as received from the control panel Click Get Status to send a request for updated information from the control panel 78 Alliance 8300 Administration Manual and Operation Guide Managing high security regions Use the High Security Regions form to control doors assigned to the High Security Regions HSR Select doors to control with assigned required High Security Users HSU on list by All Controllers or select to fi
3. 15 Program zones available on the four door DGP Additional four door lift DGP programming Alarm control Use the following steps to program alarm control functions To program alarm control 1 Program timezones required for alarm control functions used in alarm groups 2 Program alarm groups if required for access control functions 3 Select the door to program in Access options 4 Select Alarm control Enter the required alarm group Select the required alarm control option Select if the IN or OUT reader should deny access when the area is armed Select the Authorised RAS on the system databus if required 5 Program the alarm groups for the Person Profiles that should have alarm control Alliance 8300 Administration Manual and Operation Guide 63 Anti Passback For anti passback to function readers are required to enter and exit The reader address specifies if the reader is used as an IN entry or OUT exit reader see Numbering in the Alliance 8300 Online Help To program anti passback facilities 1 Make sure both IN and OUT readers are available and are polled 2 Select the door to program in Access options 3 Program Access options Select the required passback option disabled soft or hard Enter the region number for the IN and OUT reader Select if the IN or OUT reader should not allow users from region 0 Configuring DVRs and cameras Refer to the
4. Local users communicating as a workgroup Domain users communicating within the domain The Alliance 8300 server and each Alliance 8300 client communicate as a workgroup via the default local Windows user account named secure Default Windows groups During the Alliance 8300 installation default local groups named AllianceGroup and AllianceAdmin are automatically created These groups are then used by the default local Windows user account named secure and are available for use by any other local or domain Windows users By assigning a user to a group you give the user all the permissions and rights required to operate Alliance 8300 For example an Alliance 8300 operator would typically be a member of AllianceGroup and an Alliance 8300 administrator would typically be a member of AllianceAdmin Default Windows user secure During the Alliance 8300 server installation a default local Windows user account named secure is automatically created The account details are A login ID secure A password defined during installation Membership of local groups AllianceGroup AllianceAdmin and Administrators This login ID and password combination is also the default Alliance 8300 operator login ID and password 126 Alliance 8300 Administration Manual and Operation Guide Use the same password for each computer record the password and keep it in a secure location See Changing the secure pa
5. Available modems lists all the registered modems for the selected client computer Click to select one or more modems to enable them to be used by Alliance 8300 running on the selected client to connect to a control panel Modems reserved for incoming calls Click the Modems reserved for incoming calls arrows to specify the number of modems you want to reserve on the selected client computer Note The number of modems selected in the Available modems list must be greater than the number of reserved modems in order to make outgoing calls Disconnect after idle Click the Disconnect after idle arrows to select the number of minutes you wish the system to wait before disconnecting from the control panel when the connection is idle there is no history or database information being exchanged or control status commands issued If you select 0 the connection will not be automatically disconnected by Alliance 8300 when idle 50 Alliance 8300 Administration Manual and Operation Guide Clear Archive tab The Clear Archive tab is depicted in Figure 12 below Figure 12 Parameter form Clear Archive tab Earliest Date in Current Archive DB This shows the oldest date for an event stored in the Archive database Latest Date in Current Archive DB This shows the most recent date for an event stored in the Archive database Show date If you have an archive database click Show Date and the Earliest Date in Current Archive DB and
6. Badge Groups Badge groups tell the Alliance 8300 system which badges need to be downloaded to which control panels Badge groups are linked to control panels via the Controller Setup form Badge Groups tab See also Badge groups on page 65 Badge Design The Badge Design command opens the Badge Design form which allows you to create a format or design that will print on the badge See also Alliance 8300 Imaging User Guide Badge Programmer The Badge Programmer command launches the external Alliance 8700 Smart Card Programmer application Alliance 8700 used in conjunction with ATS1620 series Smart Card Programmer hardware may be used to program user badges and reader configuration badges Device Menu The Device menu provides access to forms that control the following categories of devices listed in the order that they appear in the Device menu All devices associated with an Advisor Master control panel CCTV Digital Video Recorders and Cameras Alliance 8300 Administration Manual and Operation Guide 33 All devices associated with Fire alarm Systems Additionally the Device menu provides an access to the Alarms form Alarms The Alarm command allows you to modify the records that are automatically generated when you define a device See also Configuring alarms on page 57 Advisor Master menu options A Advisor Master gt Setup Use the Advisor Master gt Setup command to open the
7. Report templates are useful when a certain report will be run frequently Once the desired report is selected it can be saved as a template and revised by loading it from the template combo box If a date or time is specified the date and time selections are saved as part of the template You may need to change these areas each time you run the report Verify that the template reflects the appropriate information and update as necessary Templates Button The Templates button is for saving a template or making it a default Print Preview Report The File gt Print Preview Report command allows you to preview a report before printing it A printer must set up in Windows and added to your system in order for this feature to work Print Report The File gt Print Report command allows you to send the current report to the currently defined printer 88 Alliance 8300 Administration Manual and Operation Guide Using Microsoft Access 2002 This section details the advanced procedures for creating database projects in Microsoft Access 2002 MS Access and connecting to Alliance 8300 databases The use of MS Access is not required for using Alliance 8300 MS Access is only necessary to perform further maintenance on the databases or to create custom reports The first thing that must be done is to create the required SQL user named exreport Microsoft Access 2002 reports created using other SQL logins may not achieve th
8. Assigning Windows users to groups below for details Assigning Windows users to groups Every Windows user account must be assigned to at least one of the local user groups AllianceGroup or AllianceAdmin on every Alliance 8300 computer in the system the server and all of the clients This section describes how to add a Windows user to the local group named AllianceGroup The steps for assigning a Windows user to AllianceAdmin would be similar To assign a Windows user to a group 1 Click Start gt Settings gt Control panel Steps for Windows XP vary slightly 2 In Control panel double click Administrative Tools and then double click Computer Management 3 Expand Local Users and Groups and then click Groups Alliance 8300 Administration Manual and Operation Guide 127 Result Your screen should look similar to below 4 Double click the name AllianceGroup Result Your screen should look similar to below Note the default Windows user name of secure 5 Click the Add button 128 Alliance 8300 Administration Manual and Operation Guide Result The Select Users or Groups window displays 6 Click the Look in arrow and select either the local computer name or the domain name as required 7 Type the name of the Windows user or select from the list 8 Click OK Result The window should look similar to the following properties of the Windows user Fred Alliance 8300 Administration Manual
9. The maximum number of clients permitted by the Alliance 8300 license is already connected to the server You may need to purchase additional Alliance 8300 client licenses from UTC What does this message mean Simple File Sharing is not compatible with the application Alliance 8300 requires Classic model of the file sharing in the system See Appendix D Configuring file sharing on page 129 What does this message mean No security packages are installed on the machine or the user is not logged on or there are no compatible security packages between the client and server Communications may be blocked by DCOM Services permissions or by a firewall in the case of Windows XP SP2 or windows accounts and related access rights do not match on all PC s running Alliance Solution Check if on all PC s running Alliance windows accounts for all operators are available with the same password and are assigned to the windows group AllianceGroup Use the SpInitClient utility see SpInitClient exe on page 140 to configure other DCOM related items for the client computers and then restart the Alliance 8300 services More than one client computer may be involved The client displaying the error message affected client may be unable to connect to a panel which is hosted by a different client host After using the SpInitClient utility on both client computers restart the services on the host before restarting the se
10. Upload gt Door Floor Groups Holiday Database right click shortcut Receive the door groups floor groups and holiday database from the selected Advisor Master control panels Alliance 8300 Administration Manual and Operation Guide 71 Upload gt Full Database Receive the installer database and the door floor groups and holiday database from the selected Advisor Master control panels Note Uploading of the badges database is not supported in the current release of Alliance 8300 However if a PIN has been changed on a keypad for an existing badge in the database the new PIN is uploaded the related badge details updated and propagated to all panels in the network Accept Events right click shortcut The default setting is enabled where the Accept Events menu item is marked with a tick and events sent by the Advisor Master control panel are received by Alliance 8300 The control panel may still be connected but events are not processed by Alliance 8300 See Accepting events below for details Queue Outgoing right click shortcut The default setting is disabled and commands are transmitted from Alliance 8300 to the Advisor Master control panel When selected a tick appears next to the Queue Outgoing menu item The control panel may still be connected but outgoing commands from Alliance 8300 to the control panel are suspended and queued until the Queue Outgoing is set to disabled See Queuing outgoing ev
11. 6 Trouble Show fault events 7 Valid Show valid badge transactions 8 Invalid Show invalid badge transactions 9 Lost Show lost badge transactions 10 Overdue Show overdue expired badge transactions 11 Unknown Show unknown badge transactions 12 Close Show door close commands 13 Open Show door open commands 14 Lock Show door lock commands 15 Unlock Show door unlock commands 16 Trace Show traced user events 17 Select all Show all events 18 Deselect all Show no events 19 Refresh Update window Right click functions depend on the type of the selected event For alarms please refer to the Alarm Monitor on page 73 For badges see Badge Monitor on page 72 Creating and using alarm maps Alarm Graphics Editor The Alarm Graphics Editor allows an authorised technician to create a map graphical view of alarm states for the alarms you select and to create links to other maps For example the operator might start off with a facilities map with an alarm point on a building If the alarm point has been defined as a jump to the building s map clicking the icon will display the building map and so on Jump points to other maps do not need to be linked to an alarm 76 Alliance 8300 Administration Manual and Operation Guide A map has a background image which can be a bitmap a vector drawing or a combination of both bitmaps and vector drawings saved in Windows Meta
12. Create facilities Administration gt Facility page 7 See also the Alliance 8300 Online Help 5 Add the client computers to the Alliance 8300 server computer database Administration gt Client See Adding Alliance 8300 Clients in the Alliance 8300 Installation Manual 6 Set up client computers Not applicable This table 7 Connect to a control panel Operations gt Controller Utility page 9 8 Retrieve data from the control panel Right click gt Upload page 17 For information on advanced setup topics see the Alliance 8300 Online Help Starting Alliance 8300 To start Alliance 8300 1 Select Start gt Programs gt UTC Fire amp Security gt Alliance 8300 gt Alliance 8300 to run the application Alternatively double click the Alliance 8300 desktop icon 2 On the Alliance 8300 menu select File gt Login Use the default Login ID secure and previously defined password to log in Note In order to log into Alliance 8300 from a client computer You must have a valid Windows user name and password which is part of the AllianceGroup local group on the Alliance 8300 server computer Alliance 8300 Administration Manual and Operation Guide 7 You must have a valid Alliance 8300 operator login ID and password Alliance 8300 on the server computer must be licensed The database services on the server computer must be running the easiest way to ensure this is to have A
13. For example the Operator form has a right click shortcut to the Permission form Figure 10 Example of right click shortcut to Permission form from the Operator form Double click The Controller Setup form Configuration tab provides double click access to the control panel s devices and configuration settings Expand the signs to view the control panel options and devices and then double click the required item to open the form Online Help Information about forms is provided in a number of ways For general help about the form press F1 when the form is active to view the online help topic associated with the form For help about a certain part of the form click the Help toolbar button and then click the item you want help on Some forms have their own toolbars Hold the cursor over a toolbar button to display the name of the button s command Main menu command reference The Alliance 8300 menu bar provides access to most commands This section is a reference to the main menu commands as described in the Alliance 8300 online help This section contains only summary information please refer to the online help for detailed information Some menu items have corresponding toolbar buttons these are indicated below the heading as applicable Some menu items have corresponding keyboard shortcuts these are indicated in brackets in the heading Alliance 8300 Administration Manual and Oper
14. See Managing high security regions on page 78 for details about this command Lift Control A See Lift Control on page 78 Access control for details about this command Lift Status A See Lift Status on page 78 Access control for details about this command Area Control A See Area Control on page 78 Intrusion for details about this command Area Status A See Area Status on page 79 Intrusion for details about this command Arming Station Control A See Arming Station Control on page 79 Intrusion Access control for details about this command Arming Station Status A See Arming Station Status on page 79 Intrusion Access control for details about this command DGP Controller Control A See DGP Controller Control on page 79 Intrusion Access control for details about this command DGP Controller Status A See DGP Controller Status on page 80 Intrusion for details about this command TML Control See Managing time locks TML on page 80 for details on time locks control FAS Control and Status F The Fire Alarm Systems Control and Status command is described in the Alliance 8300 FAS Reference Guide Digital Video Viewer C The Digital Video Viewer menu command opens a video command and control application that allows you to monitor digital video multiplexers recorders and their associated cameras control live v
15. The alarms can be unacknowledged and cleared as long as it was not defined on the Alarm form as requiring an acknowledgment Show Inactive Alarms right click shortcut For tracking purposes you may select Show Inactive Alarms to display previously acknowledged alarm states that have not yet been removed from the display Alarm Right click shortcut to the Alarm form 74 Alliance 8300 Administration Manual and Operation Guide Alarm Graphics Viewer Right click shortcut to the Alarm Graphics Viewer form Alarm Graphics Editor Right click shortcut to the Alarm Graphics Editor form View Live Video right click shortcut For a selected alarm transaction with a camera icon displayed use this shortcut to automatically access live video from camera s associated with the alarm s transaction as defined by its event trigger Note The DVR must be online and in record mode View Recorded Video right click shortcut For a selected alarm transaction with a camera icon displayed use this shortcut to automatically playback recorded video from cameras associated with the alarm s transaction as defined by its event trigger Note The DVR must be online and not in error condition For DVR range it may not be serving another request for playback of the recorded video Quick Launch right click shortcut For a selected alarm transaction with a camera icon displayed use this shortcut to automatically
16. The difference between an IN transaction and the next following OUT transaction is deemed to be work time Time and attendance transactions are records of badge or PIN use at specified readers Such transactions are not necessarily records of work or absence from work by a person Operator History Generates reports on operator actions Select the required database and date range settings as described in History reports on page 85 External Reports The External Reports command opens the Launch External Reports window allowing you to access an executable application or report that was not created within Alliance 8300 For example you may wish to access a report created by a third party report generator such as Crystal Reports or Microsoft Access 2000 or 2002 Refer to Using Microsoft Access 2002 on page 88 for instructions to create a project connect with Alliance 8300 and create reports Templates Alliance 8300 provides templates that allow you to enter report parameters These can be saved and then recalled to run a report When you select a specific Report from the Alliance 8300 menu a Template list box displays the name of the currently loaded template if there is one To select a template click on the arrow at the right end of the field which displays a list of the available templates Select the desired template and it will be loaded Alliance 8300 Administration Manual and Operation Guide 87
17. These comments are written to the operator history file and appear in the purpose field of the Operator History report Click the zone you want to control and then select a function Inhibit Uninhibit Reset or Reset ACK The command will be sent to the control panel Zone Status Provides the status of the selected zones by All Controllers or By Controller The lists may be filtered by your assigned operator facilities see Operator interface on page 20 for details Click the Get Status button to get an updated status on the selected zone This may take a few minutes if a dial up control panel is not currently connected Alliance 8300 Administration Manual and Operation Guide 77 Managing doors Door Output Control The Door Output Control command allows you to manually open or close doors and turn on or off outputs You can list readers these are also referred to as arming stations or doors or outputs for all control panels or per control panel as listed in the Controller Utility form The labels of the Set state to buttons change depending on whether Reader or Other is selected Select from the predefined Purposes or type a Purpose text to describe the reason for the command These comments are written to the operator history file and appear in the Purpose field of the Operator History report Reader commands When the selected DO type is Reader arming stations or doors the associated commands are
18. all of which can be accessed via the Device gt Advisor Master gt Setup menu Configuration tab If common building entry is required for alarm control assign more then one area to a zone or use Area linking For special access for example cleaners an alarm groups may require restricted options When timed disarm is selected in alarm group restriction program the disarmed period Program automatic arming disarming Program required system options Program extensive battery testing if required 60 Alliance 8300 Administration Manual and Operation Guide Program printer settings if a printer is to be connected Configure timezones that are activated by outputs Program required macro logic Enter the required custom message for LCD RASs Program automatic reset of areas Program any areas required to be vault areas Program zone shunts Enter the next service date details Program standard access control using RASs 1 through 16 see next section Program a relay control group to each RAS door Program any required door groups see next section Using a four door lift DGP in access control system programming Using the recommended programming order for an access control system ensures efficient programming and that no item is forgotten while programming the Advisor Master four door four lift DGP four door lift
19. license server is restored before this time expires Alliance returns to the fully operational mode otherwise the Alliance services are shutdown Uninstalling Alliance 8300 Refer to the Alliance 8300 Installation Manual for details 118 Alliance 8300 Administration Manual and Operation Guide Appendix A CCTV Support Introduction Alliance 8300 interfaces with CCTV Closed Circuit Television systems The systems are CCTV control systems that operate separately from Alliance 8300 and require their own hardware and software provided by the CCTV manufacturer The interface between the CCTV system and Alliance 8300 provides the capability to automatically control CCTV cameras based on alarms within Alliance 8300 Setup and configuration For the physical setup of the CCTV system that you purchased refer to the documentation you received with the CCTV system Sources of additional details include the following Alliance 8300 CCTV Interface Guide covers setup and configuration of the CCTV system with Alliance 8300 Alliance 8300 Online Help contains additional information on setting up CCTV alarms Digital Video Recorders DVRs Alliance 8300 has the ability to integrate with UTC Fire amp Security digital video recorders Using your Alliance 8300 system you are able to set up control search and view live and recorded video directly from your computer Refer to the Alliance 8300 CCTV Interface Guide for detail
20. 129 four door four lift DGP advanced setup 62 basic setup 60 H help 24 about Alliance 8300 45 topics 45 high security regions 78 high security users 78 host parameter setup 8 Alliance 8300 Administration Manual and Operation Guide 147 I Imaging 82 101 enable 82 license 82 permissions 142 status 82 users 142 Intelligent User Module 65 IUM 2 J J18 port 13 K key concepts 2 L learn badge 69 Live History Log 74 logfile creating 107 viewing 108 M Manager Service 111 master badge groups 3 installer 3 user 3 memory expansion 2 memory expansion modules 68 Microsoft Windows Backup 102 105 modem pool 49 modems available 49 client 49 disconnect after idle 49 pool 49 reserved 49 N network adding share names 142 adding users 142 domain 52 110 permissions 52 110 network control panels modifying removing clients 83 notational and typographical conventions vi O ODBC 121 online help 24 operation arming station control 79 arming station status 79 DGP control 79 DGP status 80 FAS control and status 80 TML control 80 operations alarm graphics editor 29 alarm graphics viewer 29 alarm monitor 29 area control 78 area status 79 arming station control 30 arming station status 30 badge monitor 28 camera footage on alarm 31 change password 31 client monitor 29 controller utility 28 DGP controller control 30 DGP controller s
21. 5 Verify that the name of the Alliance 8300 Professional Server computer is displayed in Machine Name Note If the entered name is that of an existing registered Alliance 8300 client running this utility will not change it to the license controller 6 Select License Controller and then click Create This will update the Alliance 8300 database setting the entered name to be the current license controller server Note Clear License Controller and then click Create to reconfigure an existing Alliance 8300 client computer when the Alliance 8300 Professional Server computer has its name changed or when Alliance 8300 Professional Server is moved to a different computer 7 Click OK on the subsequent window and exit SPInitClient Setting the DCOM permissions Use the SPInitClient utility to configure the required DCOM Services permissions for Alliance 8300 To set up DCOM permissions 1 Shut down the Alliance 8300 user interface 2 Stop Alliance 8300 services 3 Run the SPInitClient utility located in typically C Program Files UTC Fire amp Security Alliance 8300 4 Select DCOM Permission and then click Create This will ensure that the DCOM Services are correctly configured 5 Click OK on the subsequent window and exit SPInitClient Resetting the Firewall exceptions The process is similar to the previously described options and adds the required rules and exceptions to Windows XP Firewall Note This applies o
22. 8300 Administration Manual and Operation Guide 23 Forms Many Alliance 8300 functions involve the use of forms that have a left hand side and a right hand side Figure 9 Operator form 1 List of records result of a search 2 Details of the selected record The right hand side of the form displays A list of search results The details of a saved record Tip When multiple records are displayed click a column heading to sort the list by the column Click a second time to sort in the other direction The left hand side of the form displays Details of the record currently selected in the list of search results Data entry fields for new records Using search criteria The form s data entry fields serve as criteria fields when performing searches For example if a facility is selected prior to searching only the records associated with the facility are searched Tab pages Some forms are used for several types of data entry which may be grouped into tab pages for ease of use For example the Operator form in Figure 9 above has two tabs Operator tab where the operator s details are recorded Facilities tab where particular facilities are assigned to the operator 24 Alliance 8300 Administration Manual and Operation Guide Shortcuts Right click Alliance 8300 provides right click menus on the left hand side of most forms below the tab for quickly accessing related forms
23. C The Live History Log command allows you to monitor both alarm and badge activities Alarm Monitor Ctrl A F A C The Alarm Monitor command allows you to monitor alarm activity Client Monitor Ctrl C The Client Monitor command allows you to obtain client information such as client type Imaging status and connection status Alarm Graphics Editor F A C The Alarm Graphics Editor command allows you to add icons on graphical map views to point out the location and type of incoming alarms You cannot create a map using Alliance 8300 create it using the program of your choice and save it in a WMF EMF BMP PG or PNG format Alarm Graphics Viewer Ctrl V The Alarm Graphics Viewer command allows you to view the maps of your facility that were created These maps point out the location and type of incoming alarms Zone Control A See Zone Control on page 76 for details about this command Zone Status A See Zone Status on page 76 for details about this command Door Output Control Ctrl D A The Door Output Control command allows you to manually open or close doors or turn on or off outputs See Door Output Control on page 77 for details about this command Door Output Status A See Door Output Status on page 77 Intrusion Access control for details about this command 30 Alliance 8300 Administration Manual and Operation Guide High Security Regions Control A
24. DGP All options can be accessed via the Device gt Advisor Master gt Installer gt To remote Devices gt 4 Door Lift DGP menu except where indicated otherwise Standard four door lift DGP programming To program a four door lift DGP 1 On the Advisor Master DGP Setup form set the DGP address for the four door DGP see Numbering in the Alliance 8300 Online Help 2 Set addresses of RASs readers or DGPs connected to the local databus of the four door four lift DGP see Numbering in the Alliance 8300 Online Help 3 Activate polling for the four door four lift DGP and set the DGP type 4 Upload the panel data to retrieve the default configuration 5 Check in system options the dual zone setting and the number of prefix digits 6 Program timezones required for access control functions Request to Exit Options Override Timezone and Door Groups 7 Determine which area s will inhibit Request to Exit or Access through a door when the area s are armed 8 On the Advisor Master four door four lift DGP Setup form program four door Lift DGP options Output controllers Alliance 8300 Administration Manual and Operation Guide 61 Card batches on the DGP Card batches form Alarm code prefix digits Poll RASs on local databus List RASs with LCD display List RASs with Request To Exit input enabled Poll DGPs on local databus Set Tamper monitoring dual zone option En
25. Database Utilities menu unless instructed by a System Support technician 96 Alliance 8300 Administration Manual and Operation Guide Database and system management This chapter discusses the various types of Alliance 8300 files and the tools available for maintaining backing up and restoring these files Overview The Alliance 8300 files stored on the server computer consists of the following types Databases contained in the Alliance 8300 Database folder See Alliance 8300 databases below for details Application files and related data contained in the Alliance 8300 folder and its sub folders except for the Alliance 8300 databases in the Database sub folder and Windows System State data such as the Registry See Alliance 8300 files and settings on page 101 for details The overall process of backing up Alliance 8300 is 1 Run Alliance 8300 8700 Database Maintenance to backup the Alliance 8300 databases to create BAK files See Backing up Alliance 8300 and 8700 databases on page 100 2 Run Microsoft Windows Backup to backup the entire Alliance 8300 folder including the BAK files created in step 1 See Backing up with MS Windows Backup on page 101 3 Run Microsoft Windows Backup a second time to backup the Alliance 8300 Windows Registry settings See Backing up with MS Windows Backup on page 101 Alliance 8300 databases The Alliance 8300 Professional server computer has
26. Imaging on more network clients than you have Imaging licenses The Imaging license allows you to capture images and signatures create badge designs and print badges Without a license you cannot create badge designs and print badges The connection status is either Connected or Disconnected If the network client is disconnected it is not added to the number of active licenses the number of active licenses is only increased if the client is connected To connect the client log in on that computer An application running on the Server computer counts the licenses used Alliance 8300 Administration Manual and Operation Guide 83 The bottom of the Client Monitor form displays the number of licenses currently in use along with the total number of licenses allowed In the following list commands are available from both the toolbar and right click shortcut except where noted The Client Monitor commands are as follows Disconnect Client Disconnects the selected client Launch Client Select this icon to enable a CCTV interface currently not enabled Client form Right click shortcut to the Client form to for example enable or disable Imaging for the particular Alliance 8300 client Note When using the Launch Client command you must restart the Alliance 8300 computer to enable the CCTV interface Client form Use the Client form to define a client computer Open the Alliance 8300 Client form from the Admi
27. Latest Date in Current Archive DB will display If you do not have an archive database the two date fields will state No Record Archive Clean Period Select the Start Date of the data that you want to remove from your database by selecting the month then the day to begin your archive Select the End Date of the data that you want to remove from your database by selecting the month then the day to end your archive Alliance 8300 Administration Manual and Operation Guide 51 Delete Press Delete after selecting Start Date and End Date to remove from your database Note The deletion of an archive database is taking place in the background Progress is indicated on the status bar This may take hours to complete and is dependent on the size of the Archive database and the hardware components of your computer Badge Learn tab The Badge Learn tab is used to specify badge learn devices one several or all RASs or doors where badge readers are used A badge learn device is used to quickly enter raw badge data into Alliance Restrict Select Restrict to prevent all RASs and doors available to the operator from being used as badge learn devices on the LAN When Restrict is selected default setting the Edit button is enabled Edit Use the Edit button to add badge learn devices RASs or doors to the Badge Learn Devices window Only the listed badge learn devices may be used to enter raw badge data into Alliance as long as
28. Manual and Operation Guide 137 Appendix F Alliance 8300 utilities Introduction Alliance 8300 has a number of utilities that are used for a variety of tasks This Appendix is a summary of these utilities Database utilities Refer to the following pages for database related tasks Creating See Creating the database below for details about the Create Alliance 8300 Database utility CreateA8K3DB exe Removing See Removing the database on page 138 for details about the Remove Alliance 8300 Database utility RemoveDB exe Backing up See Backing up Alliance 8300 and 8700 databases on page 100 for details about the Alliance 8300 8700 Database Maintenance utility Maintenance exe Restoring See Restoring Alliance 8300 and 8700 databases on page 103 for details about the Alliance 8300 8700 Database Maintenance utility Maintenance exe Updating See Updating the database on page 138 for details about the Alliance 8300 Database Converter utility ConvertAlliance8300 exe Changing passwords See Changing the sa password on page 132 for details about changing password for the SQL user sa Creating the database The Create Alliance 8300 Database utility CreateA8K3DB exe is used only during the initial installation of Alliance 8300 and is described in the Alliance 8300 Installation Manual Create Alliance 8300 Database may be launched via the Start
29. Most commonly these are alarm events Select the required database and date range settings as described in History reports above Badge History Generates reports on badge transactions Select the required database and date range settings as described in History reports above Time and Attendance History Generates reports on time and attendance transactions Select the required database and date range settings as described in History reports above 86 Alliance 8300 Administration Manual and Operation Guide The use of time and attendance transactions in producing meaningful reports depends on the following An Advisor Master four door DGP for example ATS1250 must be used for time and attendance transactions Doors reporting time and attendance transactions must have Time Attendance Reader selected on the Alliance Doors Setup form gt Reader Options tab Readers or keypads designated for time and attendance transactions must be used for entry to and exit from the workplace and no other purpose for example accessing other parts of the workplace during work time Badges or PINs used for time and attendance transactions must be used by only one person however a person may have multiple badges or PINs A time interval beginning with an IN transaction is deemed to be on site A time interval beginning with an OUT transaction is deemed to be off site
30. Notes command opens a text file notes txt in which you can record site specific information The program used to edit this file is the program that has 26 Alliance 8300 Administration Manual and Operation Guide been associated with TXT files in Windows usually Notepad Notes txt is saved to your Alliance 8300 directory Logoff Ctrl L The Logoff command allows you to log off the system without exiting Alliance 8300 While logged off no one can enter data into Alliance 8300 but it continues to communicate with the control panels store alarm and badge transactions in the history database and notify you about alarms See the Client form for information on turning alarm notifications on and off Print Setup Select File gt Print Setup to select your printer printer properties paper source and orientation Print Preview Report The Print Preview Report command allows you to preview a report before printing it A printer must be added to your computer system in order for this feature to work Note On the Preview Report screen the Total field represents the number of records in the database and not the number of records that matched your search criteria The zoom value will always read 100 regardless of the zoom used Print Report The Print Report command allows you to send the current report to the currently selected printer Export The Export command allows you to select an export format for your report There
31. Settings tab on page 49 Clear Archive tab see Clear Archive tab on page 50 Badge Learn tab see Badge Learn tab on page 51 Settings tab Archive Database In the Archive Database section see Figure 11 on page 47 select to archive history on a daily weekly or monthly basis You can also archive it immediately by pressing Archive Now button Alliance 8300 Administration Manual and Operation Guide 47 Figure 11 Parameter form Settings tab Note The default setting is to archive history on a daily basis It is recommended that you use the default setting Whatever setting you choose you must monitor the size of the Alliance 8300 history and archive databases to ensure that each database remains under 2 GB and that the databases do not completely fill the hard disk If you select Daily default setting The archive is created every day some time between midnight and 1A M Weekly The archive is created every week on the day you select sometime between midnight and 1A M Monthly The archive is created on the first day of the month some time between midnight and 1A M Archive now Press this button to archive the history immediately Note If you selected Weekly there must be at least seven days following the installation date to first archive For example if a system was installed on Tuesday and the archive is scheduled for Sunday the archive will not take place on
32. a variety of reasons To verify that a backup was successful To establish backup and restore procedures To recover lost data accidental deletion or system failure To recover a deleted archive database so that reports can be run using the data Restoring Alliance 8300 and 8700 databases Note The backup files must be moved to the destination computer The Alliance 8300 8700 Database Maintenance utility can only restore from a local machine in this case the Alliance 8300 server 104 Alliance 8300 Administration Manual and Operation Guide To restore an Alliance 8300 database backup 1 Stop the Alliance 8300 services Select Start gt Settings gt Control panel Double click Administrative Tools and then double click Services Alternatively select Start gt Run and enter services msc Click OK Result The Services window displays 2 Find the Alliance 8300 services and stop them in the following order Alliance 8300 Manager Alliance 8300 System Manager Alliance 8300 Diagnostics 3 If you are using MS SQL Server 2008 R2 Workgroup Standard or Enterprise Edition restore the contents of the Images Signatures Graphics and Designs folders from your backup media to the appropriate Alliance 8300 subfolders See Restoring files on page 105 4 Run the Alliance 8300 8700 Database Maintenance utility on the Alliance 8300 server from Start gt Programs gt UTC Fire amp Security gt Alli
33. about facilities 5 On the Definition tab define the control panel for more information press F1 for online help 6 On the Communications tab click the Communication Type arrow and select IP 7 Under IP Settings specify the IP address and the port number of the Advisor Master control panel 8 Type the Encryption Key if used in the 16 encryption key fields See Using encryption keys on page 13 for details 9 If the control panel and the Alliance 8300 computer are located in different time zones click the Timezone tab to select the control panel s time zone 10 If the control panel already has existing users click the Badge Groups tab and then remove any Badge Groups named MASTER Installer Type or MASTER Operator Type Note Failure to remove Badge Groups named MASTER Installer Type or MASTER Operator Type prior to saving a new control panel record may result in overwriting existing users 1 and 50 with the MASTER Installer or MASTER Operator types as applicable 11 Select File gt Save Record Alliance 8300 Administration Manual and Operation Guide 13 Note Prior to connecting to a control panel for the first time you may wish to suppress the receiving of events See Connecting and uploading data on page 18 for details Using encryption keys When setting up a connection to a control panel you have two options regarding encryption Establish communications without using encryption In
34. access live video and playback recorded video from cameras associated with the alarm s transaction as defined by its event trigger Notes The DVR must be online and not in error condition For DVR range it may not be serving another request for playback of the recorded video An alarm activity must have a DVR association in order to enable video options on the right click menu Fire Alarms toolbar Shows Fire Alarms only other events from the Fire Alarm System will show in the general alarm monitor view Only enabled when Fire Alarms are present Combined monitoring Live History Log The Live History Log allows the operator to monitor badge activity according to the operator s facility assignment see Operator interface on page 20 alarms and events Use the toolbar to select filters the types of events to monitor and to control the display of events in the window In the figure below only the Valid badge button item 7 is shown as selected Alliance 8300 Administration Manual and Operation Guide 75 Figure 13 Live History Log toolbar 1 Resume Starts the scrolling of events This command is active only if you have selected Pause All events that occurred during pause will be displayed once you select resume 2 Pause Suspends the scrolling of events on the Live History Log 3 Clear Clears all events from the Live History Log 4 Active Show alarms 5 Inactive Show alarm resets
35. and Operation Guide 129 Appendix D Configuring file sharing Alliance 8300 requires Classic model of the file sharing in the system If there is another model set the following error message will be displayed Simple File Sharing is not compatible with the application To set Classic model 1 Click Start gt Settings gt Control Panel 2 Go to Administrative Tools gt Local Security Policy 3 Click Security Settings gt Local Polices gt Security Options 4 Double click Network Access Sharing and Security Model for Local Accounts 5 Choose value to Classic local users authenticate as themselves Apply changes 130 Alliance 8300 Administration Manual and Operation Guide Appendix E Managing passwords Introduction Passwords appear in various places and it s easy to get them confused This section describes the various types of user name and password combinations that an Alliance 8300 system administrator needs to know about Windows passwords see Windows user passwords below Database passwords see Database passwords on page 132 Alliance 8300 operator passwords see Creating operators on page 54 Windows user passwords Alliance 8300 has a default local Windows user account named secure In addition to this account each Alliance 8300 operator should have their own Windows user account either a local or a domain account The procedures fo
36. are a variety of formats available including text Word for Windows Lotus HTML and Excel Select an export destination for the report to the application a file database Exchange Folder or Microsoft Mail MAPI Save Template As Run this command to save the report template under a new file name Set As Default Template Use this command to select a report template to use as the default template This template will automatically be loaded whenever you open this report form Create Default Template Use this command to clear the template selection from a report so that a new template can be created from scratch not based on any other template Alliance 8300 Administration Manual and Operation Guide 27 After clearing the Template field on the report form use the Save Template As command to name the new template and then use the Set As Default Template command to make the template the default setting for the report type Delete Template Use this command to clear the current report template Exit Exit the Alliance 8300 client application by selecting File gt Exit to log out the operator and shut down the Alliance 8300 client application Search Menu Clear Search F7 The Clear Search command clears all data in the current form Use this command when the form has data and you wish to start a new search Note that the command does not conduct a search nor does it affect any data in the database It only clears
37. are based on defined times and dates Soft timezones are based on events Installer gt Alarm Group Restrictions Alarm group restrictions restrict alarm groups arming disarming behaviour It is an excellent tool to provide additional security options to users For example during the daytime shops in a shopping mall are not allowed to arm or disarm adjacent shops but during nighttime they are able to arm and reset 36 Alliance 8300 Administration Manual and Operation Guide Installer gt Event to Output The event to output window sets all options to link event flags to outputs Installer gt Auto arm disarm Timezones are used to automatically arm and or disarm areas Areas being armed or disarmed automatically do not require any operator action Installer gt Vault areas Vault areas when armed are areas that will automatically arm other areas after a preset delay time By using a special programming procedure an alarm group restriction timer starts when all of the vault areas are armed When the timer expires a non vault area linked to the vault areas will automatically arm Installer gt Area Links In an intruder alarm with multiple areas the entrance to the premises may be shared by all areas This shared area should only be armed when the last area is armed The shared area is known as a common area The simplest way to have a common entrance is by assigned multiple areas to a zone This zone will only g
38. control panel Model for example ATS4003 Memory size for example IUM Large Computer address for example 27 Password for example 0123456789 Encryption Key if used See Using encryption keys on page 13 for details Use a RAS to interrogate the control panel for computer address and password also ensure that the setting for Security Attempts will allow communications If the password displayed in the Password field of the Controller Setup form is not correct you must change the password in the Computer Connections Setup form Refer to Alliance 8300 Online Help for details Prerequisite data Universal Interface You need the following details about the Universal Interface Port number for example 3001 IP address User name Password The Universal Interface must be connected to the network You should see Welcome to the Universal Interface after you enter the Universal Interface s IP address at the browser s address bar for example http 3 200 65 201 on the Alliance 8300 computer Setting up the Universal Interface See the ATS1806 Universal Interface Installation and Programming Guide for details about installing and programming the Advisor Master panel s Universal Interface Use the following process to set up a network connection between the Alliance 8300 computer the Universal Interface uses the term central station and a Universal
39. data from the form in preparation for a search The Clear Search command is available only when a form that contains records is open such as the Badge form This button can also be used to abort a change to a record Recall Search F8 The Recall Search command refills the current form with the last search criteria data Use this command when you wish to recall the last search criteria The command does not conduct a search or affect any data in the database The Recall Search command is available only when a form that contains records is open such as the Badge form Search F9 The Search command conducts a search in the database for all records that match the search criteria data you enter in the form The records found by the search are displayed in the search results window Data can be in any number of fields in the form or any number of tabs If no data is entered then all records will be displayed Only records that match all fields in which data are entered are displayed Asterisks can be placed in text boxes to indicate any characters For instance in the Badge form entering an A in the Description field will display all badge records that have a description starting with A Entering a in the description field will display all badges that have a description ending with a 28 Alliance 8300 Administration Manual and Operation Guide If A is in the Description field and Active is in the Status field only those badge
40. device arrow and select the required device or use the default lt ALL LEARN DEVICES gt to search all learn devices available to the operator 4 Click the Facility arrow and select a facility to limit the search This field is active only when lt ALL LEARN DEVICES gt is selected 5 Click the Time window arrow and select the required time and date settings hardware date and time for the search Depending on the dates selected and the archive database settings on the Parameter form you may need to select Include Archive database in search 6 After specifying the search criteria or accepting the default settings click Find to perform the search The label on the button changes to Refresh If any search criteria is changed click Refresh to update the badge data list 7 Select the required unknown badge data and then click OK to learn the raw badge data into Alliance 8300 When the badge learn process is complete the badge data is displayed in the Raw badge data field on the Badge Setup form Detailed instructions are contained in the Alliance 8300 Online Help 70 Alliance 8300 Administration Manual and Operation Guide Controlling operations This chapter deals with the tasks associated with the Alliance 8300 Operations menu Refer to the Alliance 8300 Online Help for more details about these options Some options have corresponding toolbar buttons these are indicated below the heading as applicable Managi
41. for access initially The Master User type does not apply to Australian database defaults See Master badge groups on page 66 for details Caution Before saving a new record for a control panel with existing users remove the MASTER badge groups to avoid overwriting users 1 and 50 Refer to Assigning badge groups on page 67 for details Person profiles A Person profile records are defined in Alliance 8300 from the Personnel gt Person Profile menu entry Person profiles control permissions A Person profile is the name given to a particular category of person such as Office Staff which share a set of access rights Access rights are determined by up to three access groups Alarm group Door group and Floor group Persons A Person records are defined in Alliance 8300 from the Personnel gt Person menu entry A Person record contains details about a potential user of the security system and assigns a Person Profile to provide the appropriate access rights A potential user becomes a user when a badge or PIN is assigned via the Badge form Badges A In Alliance 8300 the term badge can refer to a Smart card or key fob Magnetic stripe card PIN Combination of card and PIN In other words a badge may be a physical device a number entered at a keypad or both It is the badge data that is downloaded to a control panel See Badges on page 65 for more inform
42. given example the facility Main Campus Building 1 now displays in the Assigned column 9 Click File gt Save Record to save the changes Setting system parameters System settings for Alliance 8300 are determined by the Parameters form On the Parameters form you can specify among others To archive history on a specific time interval such as daily weekly or monthly or to archive history immediately To print badge and alarm activity and to which printers Alliance 8300 Administration Manual and Operation Guide 9 To change the names of the labels that will be used globally for the user fields and address fields etc Note For the changes on the Parameters form to take effect you MUST save the change and then stop and restart the Alliance 8300 services The easiest way to do this is to restart the computer For more information on these items refer to the Alliance 8300 Online Help ATS control panel and FAS connections When an Alliance 8300 computer is connected to a controller control panel the computer is said to be the host of the controller The details of the controller and its connection to the host are defined by an Alliance 8300 controller record Note When creating controller records it is recommended to avoid using a host computer that is likely to have its computer name changed Any Alliance 8300 computer server or client that has had its computer name changed will lose communication
43. gt Programs gt UTC Fire amp Security gt Alliance 8300 gt Create Alliance 8300 Database command 138 Alliance 8300 Administration Manual and Operation Guide Figure 19 Create database Removing the database The Remove Alliance 8300 Database utility RemoveDB exe is used only when it is necessary to uninstall Alliance 8300 and is described in the Alliance 8300 Installation Manual Remove Alliance 8300 Database may be launched via the Start gt Programs gt UTC Fire amp Security gt Alliance 8300 gt Remove Alliance 8300 Database command Figure 20 Remove database Updating the database Later versions of Alliance 8300 may have different database schemas different versions of one of more databases and their tables To accommodate changes in the Alliance 8300 databases the Alliance 8300 Database Converter utility ConvertAlliance8300 exe converts the databases from an earlier version to a later version To convert the Alliance 8300 databases from an earlier version to a later version 1 Stop Alliance 8300 services in the following order a Alliance 8300 Manager b Alliance 8300 System Manager Alliance 8300 Administration Manual and Operation Guide 139 c Alliance 8300 Diagnostics If you are using MS SQL Server 2008 R2 Workgroup Standard or Enterprise Edition please make sure that the contents of Images Signatures Graphics and Designs folders are restored from your backup media to the appr
44. licensing uses the server computer s hardware configuration among other things when it generates the machine seed key which is used for licensing A change in hardware may require Alliance 8300 to be relicensed What are some of the reasons the Alliance 8300 Manager Service will not start Possible causes include Computer hardware has failed Computer hardware has been replaced System service on the local machine will not start The local machine did not receive a ping from the license domain machine within the ping timeout interval check the license domain services are running Client license count may have been exceeded Solution Alliance 8300 licensing uses the server computer s hardware configuration among other things when it generates the machine seed key which is used for licensing A change in hardware may require Alliance 8300 to be relicensed 112 Alliance 8300 Administration Manual and Operation Guide My services shut down unexpectedly The log reports that the message database is down This indicates a problem with connectivity to the database In order not to lose any transactions Alliance 8300 will save all badge and alarm messages by writing them to a file and read the file back in when the services start up again Solution Correct the connectivity problem with the database and restart services What does this message mean Maximum Number of Clients Limit Reached
45. logs in To locate and view existing records press the Search button A list of records will display You may either press the Add button to add a new record OR search and view or change an existing record Alliance 8300 comes with a System Administrator permission that allows full action on all forms and is assigned to the default operator Additional permissions are Super User no installer options Installer restricted personnel options Security possible permissions for security guards Reception possible permissions for reception desks Any of the available permissions may be changed You may wish to create more restrictive permissions Apply the System Administrator permission ONLY to those operators fully trained in Alliance 8300 Alliance 8300 Administration Manual and Operation Guide 53 Permission form The Forms list on the Permission form displays the form permissions for the selected Permission record The list can be viewed in two modes Show by Group Lists the menu groups File Operations Device Administration Reports followed by the menu items in each group The permission assigned to each group and item is indicated by an action icon Show by Action Lists the actions none read update all followed by the forms assigned to each action Right click the Forms list to select the required view or to open the Operator form which shows permissions assigned to existing opera
46. mode the Save Record command is disabled 2 Select File gt New Record The FAS Setup form displays in edit mode the Save Record command is enabled 3 Type a description a name to identify the FAS 4 Click the Facility arrow and select the facility that the FAS will belong to See Facilities A F on page 3 for details about facilities 5 On the Communications tab click the Host Computer arrow and select the computer the FAS is connected to 6 Under Serial connection select the COM port and a baud rate for FAS connection 7 In the Password panel enter the global repeater or the panel access code and confirm it 8 In the FAS Network tab select Addressing mode Host address and choose all necessary FAS network nodes communicating with Alliance host computer for more information press F1 for on line help 9 If the FAS and the Alliance 8300 computer are located in different time zones click the Timezone tab to select the control panel s time zone 10 Select File gt Save Record Note Prior to connecting to FAS for the first time you may wish to suppress the receiving of events See Connecting and uploading data below for details Connecting and uploading data You must upload retrieve a database from a control panel for the first time To upload a database from a control panel 1 Select Operations gt Controller Utility The Controller Utility form displays with the new control pane
47. of persons who have access to the specified door s or RAS s that is who has access where Alliance 8300 Administration Manual and Operation Guide 85 Area Access The area access report is a list of persons levels of control over areas i e the ability to secure disarm and or reset listed by areas and by last name A person s level of control is determined by the options selected in the alarm groups assigned to the person profile Advisor Master Groups Generates reports about the Door Groups or Floor Groups in the system for a selected control panel or for all control panels Roll Call Provides a list of persons showing the last access granted through a door that is who last went where based on individual badge activity FAS Devices Reporting on Fire Alarm Systems is described in the Alliance 8300 FAS Reference Guide History reports By default both history and archive databases are used in history reports The history database contains only records for the past day week or month as specified in Archive Database on page 46 the default archive period is daily All others are contained in the Archive database until cleared If data from the history or the archive only is required select the required setting in the Database section The dates selected in the date range need to match the database selected to retrieve valid output Alarm History Generates reports on events reported to Alliance 8300
48. on page 2 for introductory information 66 Alliance 8300 Administration Manual and Operation Guide Badge groups tell the Alliance 8300 system which badges need to be downloaded to which control panels Badge groups are linked to control panels via the Badge Groups tab of the Controller Setup form Alliance 8300 provides default badge groups to accommodate the following badge formats ATS Wiegand 32 bit ATS Wiegand 30 bit Aritech Mag Stripe Hughs 34 bit PIN Raw data Tecom ASP Wiegand 26 bit Wiegand 37 bit HID C1000 Master Installer Types depending on the languages selected when the database was created Master User Types depending on the languages selected when the database was created Note See Master badge groups below for information on MASTER Installers and MASTER Users Every new control panel that you create will have the default badge groups listed on the Badge Groups tab of the Controller Setup form Master badge groups All new Alliance 8300 control panel records are created with at least one Master badge group Master Installer type assigned Badge No 50 enables a new control panel to be programmed initially Master User type assigned Badge No 1 enables a new control panel to be used for access initially The Master User type does not apply to Australian database defaults The Master badge group s may be removed
49. page 120 In the Alliance 8300 database See Changing the name in the Alliance 8300 database on page 121 In the ODBC Data Source Administrator See Changing the name in ODBC on page 121 Note Any Alliance 8300 computer server or client that has had its computer name changed will lose communication with all controllers control panels hosted by that computer In such a case the Controller records for affected panels would have to be deleted and then recreated using the new computer name Changing the name in Windows To change the name of the server computer in Windows 1 Right click the My Computer icon on your desktop 2 Select Properties from the context menu 3 Select the Network Identification tab from the System Properties 4 Click Properties 120 Alliance 8300 Administration Manual and Operation Guide Result The Identification Changes screen displays your Computer Name Enter the new name of the Server computer It should consist of a maximum of 15 alphanumeric characters with no spaces 5 Click OK then Apply You will be asked to reboot your computer Select OK 6 When the computer reboots you may receive an error message from MS SQL Click OK to close the dialog This error will be addressed later as you change the server computer name in MS SQL Changing the name in Windows registry To change the Alliance 8300 Windows registry entry for the computer name 1 Shut down t
50. records with a description starting with A and a status of Active will be displayed The Search command is available only when a form that contains records is open such as the Badge form View Menu Toolbar The Toolbar option determines whether or not the toolbar is visible across the top of your Alliance 8300 screen This is a toggle selection See also Toolbar on page 21 Status Bar The Status Bar option displays the status of the Alliance 8300 system restricted to the operator s assigned facilities This is a toggle selection See also Status bar on page 22 Flat Toolbar The Flat Toolbar item is not a selectable option and has no relational capability It is the look of the Alliance display after login Split The Split command allows you to change the horizontal size of the search results window on a form using either the mouse or the keyboard Alternatively left click the vertical separator and drag it to the required position Next Pane The Next Pane command moves the cursor between the main form the tabs and the search results window if there is one Operations Menu Controller Utility Ctrl U F A The Controller Utility command allows you to monitor communications control and program the control panel Badge Monitor Ctrl B A The Badge Monitor command allows you to monitor badge activity Alliance 8300 Administration Manual and Operation Guide 29 Live History Log F A
51. the first Sunday after installation Archiving will begin on the second Sunday following the installation The Archive Database setting assumes that the Alliance 8300 server is running If it isn t then the next time Alliance 8300 is started and a transaction is received the archive is created 48 Alliance 8300 Administration Manual and Operation Guide Alarm Activity Printing You must enable and select a printer and route alarms to print in order for alarm activity to print Console alarm sound Select Continuous to sound a continuous tone on alarm until the alarm is acknowledged Alternatively select Short to sound a short tone when alarms are detected Sounds for alarms have to be set up separately if needed Badge activity printing You must enable and select a printer and route badges to print in order for badge activity to print Photo Aspect Ratio Enter a number for the height and the width The aspect ratio controls the relationship between the height and width of the photos This setting controls the photos displayed in the Capture program on the Person form and in the Badge Designer program Alarm Notifier E mail Support Sets up the e mail settings for the alarm notifier defined in the Administration gt Alarm Notifier menu The following options are available To E mail Address Field Select the user field which will be used as an e mail address of the notification recipients SMTP E mail Se
52. these records not even a System Administrator These records are deleted when the associated control panel is deleted However on all other forms you may be assigned the permission action All Permission actions are assigned using the Permission form Verify that the permission assigned to the operator on the Operator form contains the desired permission actions by checking that permission on the Permission form If you can t delete on those forms you do not have permission to do so Why are there no alarms being displayed on the Alarm Monitor form Go to the Alarm form and click on the Alarm tab Make sure that the Monitor option is enabled and the alarms belong to you facility How do I get into the Badge Design program 1 First you must have the Alliance 8300 Imaging installed Refer to your Alliance 8300 Installation Manual for more information on installing this package 2 Second the Alliance 8300 client you are using must have a license for Imaging Select Operations gt Client Monitor The bottom section of the Client Monitor form contains the section Imaging Information You may need to make the window larger to display the number of Imaging licenses presently in use and the number of Imaging licenses you are allowed as purchased with your system Locate the name of your computer in the Client list Then look in the column Imaging status and verify that it reads Enabled If Imaging status reads Disabled and the number
53. this case troubleshooting a failed connection may be easier because you don t have an incorrect encryption key as a potential fault However some steps will need to be repeated to set up encryption in both Alliance 8300 and the Universal Interface after communications have been established Use encryption from the outset In this case troubleshooting a failed connection may be more difficult because you have the 16 encryption key fields to check in both Alliance 8300 and the Universal Interface This is the more secure option because unencrypted control panel data is not transmitted over the network Setting up a direct connection to an ATS control panel An Alliance 8300 computer may connect directly to the Advisor Master control panel fitted with a ATS1801 Computer Printer Interface The Alliance 8300 computer s serial COM port connects to the RS232 port A on the Computer Printer Interface Alternatively a control panel s RS232 service port J18 may be used for a temporary connection to the Alliance 8300 computer Refer to the Alliance 8300 Online Help for details Multiple control panels may be connected to the same serial port multidrop by using a combination of RS485 LAN to Isolated RS232 Interfaces such as ATS1741 Reduced communication speed may prohibit the use of multidrop with large capacity systems Note For best performance every control panel should be connected to a corresponding serial port on the Allianc
54. to suppress the receiving of events See Connecting and uploading data on page 18 for details Setting up a direct connection to a Fire Alarm System An Alliance 8300 computer may be connected directly to the Fire Alarm System device This can be a Fire panel or a Global repeater Figure 5 Direct connection to FAS 1 Alliance 8300 Computer 2 Global repeater 3 Fire panels network 4 Serial port for example COM1 5 Null modem Prerequisite data Alliance 8300 computer You need to know the COM port number for the Alliance 8300 computer Prerequisite data FAS system You need the following details about the fire alarm system Serial connection baud rate default is 9600 bps FAS network addressing mode Host address the address of the Alliance host computer in the FAS network FAS network structure networked panels and global repeaters addresses FAS access code Use global repeater keypad or specific FAS configuring software to program the PC communication for FAS also ensure that all necessary FAS network nodes are programmed to communicate to the Alliance host computer Use the following process to set up a direct connection between the Alliance 8300 computer and a FAS 18 Alliance 8300 Administration Manual and Operation Guide Setting up Alliance 8300 To define FAS 1 In Alliance 8300 select Device gt FAS gt Setup The FAS Setup form displays in search
55. to an MS SQL database Connecting to the database To connect the new project to Alliance 8300 1 In the Select or Enter a Server Name field of the Data Link Properties Connection tab select your server name from the list 2 Select Use a Specific User Name and Password and type the user name sa and the password 3 Do not select Allow Saving Password 4 Choose Select the Database on the Server Click the arrow and select Alliance8300 5 Click Test Connection A Microsoft Data Link dialog box displays informing you the link was successful If the link was not successful repeat these steps verify your settings and test the connection again 90 Alliance 8300 Administration Manual and Operation Guide 6 Click OK Result An Alliance8300 adp project is created and a list of the tables will display Setting up MS Access Reports for Alliance 8300 MS Access 2002 is required initially for creating the appropriate database user name and privileges see Creating the exreport user on page 88 Note Use only MS Access 2002 to create the exreport user It may be possible to use other versions of MS Access such as Access 2000 for routine reporting tasks however some functionality may be lost or unavailable depending on the version of MS Access and the Microsoft Service Release applied Creating an MS Access Project Note MS Access can be installed on the Alliance 8300 Server computer an
56. with all controllers hosted by that computer In such a case the controller records for affected panels would have to be deleted and then recreated using the new computer name The Alliance 8300 computer may be connected to a controller ATS control panel or Fire alarm system in the following ways ATS control panel Network Ethernet connection to 8 or 16 area control panels See Setting up a network connection to an ATS control panel below for details Direct connection See Setting up a direct connection to an ATS control panel on page 13 for details Dial up connection via modem See Setting up a dial up connection to an ATS control panel on page 15 Fire alarm system Direct connection See Setting up a direct connection to a Fire Alarm System on page 17 for details Setting up a network connection to an ATS control panel The Advisor Master control panel fitted with a suitable Ethernet adaptor such as the ATS1806 Universal Interface can be connected via Internet Protocol IP to the Alliance 8300 computer via a LAN or WAN to provide control and upload and download capabilities Note The ATS1806 Universal Interface supports IP connection up to 10 Mbps 10 Alliance 8300 Administration Manual and Operation Guide Figure 2 Ethernet connection via ATS1806 Universal Interface and ATS1801 Computer Printer Interface 1 Alliance 8300 Computer Static IP Address for example 3
57. 248 65 2 Port for example 3001 2 Category 5 cable 3 Ethernet TCP IP LAN or WAN 4 Control panel 5 Computer Printer Interface Port A 6 Universal Interface Static IP Address for example 3 248 65 3 Port for example 3001 7 RS232 The Advisor Master control panel must be fitted with the following devices to provide a network connection ATS1801 Computer Printer Interface is fitted to the Advisor Master control panel ATS1806 Universal Interface connects to the RS232 port A on the ATS1801 Computer Printer Interface The ATS1806 Universal Interface has an RJ45 Ethernet port for network connection In addition to providing a network connection between the Alliance 8300 computer and an Advisor Master panel the ATS1806 Universal Interface has a web interface to enable programming of the Alliance panel s communication settings This web interface may be accessed via Internet Explorer on the Alliance 8300 computer Alliance 8300 Administration Manual and Operation Guide 11 Prerequisite data Alliance 8300 computer You need the following details about the Alliance 8300 computer IP address Port number The network administrator may need to provide these details The Alliance 8300 computer must be connected to the network i e the network is visible to the Alliance 8300 computer s web browser Prerequisite data control panel You need the following details about the
58. A on page 29 Digital Video Viewer button see Digital Video Viewer C on page 30 Person form button see Person Ctrl P A on page 31 Help button click the Help button and then click the Alliance 8300 screen to get help If you prefer to work without the Alliance 8300 toolbar in order to provide additional workspace use the View gt Toolbar command to hide the toolbar Status bar The Status Bar option displays the status of the Alliance 8300 system restricted to the operator s assigned facilities Figure 8 Alliance 8300 Main Window Status Bar The Alliance 8300 status bar indicates the following For Help press F1 Current operator login ID the operator in Figure 8 above is Smith Communication port status Number of clients connected for the facilities assigned to the current operator see Defining facilities on page 7 for details Number of alarms for the facilities assigned to the current operator see Defining facilities on page 7 for details Number of background tasks taking place at the Alliance 8300 server computer If the Status Bar indicates a background task is running do not shut down the Alliance 8300 services until the task is complete If you prefer to work without the Alliance 8300 status bar in order to provide additional workspace use the View gt Status Bar command to hide the status bar Alliance
59. Alliance 8300 Administration Manual and Operation Guide P N 1068767 REV 4 0 ISS 26JUL11 Copyright 2011 UTC Fire amp Security All rights reserved Trademarks and patents Interlogix the Alliance 8300 name and logo are trademarks of UTC Fire amp Security Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products Manufacturer UTC Fire amp Security Americas Corporation Inc 1275 Red Fox Rd Arden Hills MN 55112 6943 USA Authorized EU manufacturing representative UTC Fire amp Security B V Kelvinstraat 7 6003 DH Weert Netherlands Certification Contact information www utcfireandsecurity com or www interlogix com Customer support www interlogix com customer support Alliance 8300 Administration Manual and Operation Guide i Content Important information v Related documentation v Typographical conventions vi System overview 1 Key concepts 2 Setting up Alliance 8300 5 Before you begin 5 Starting Alliance 8300 6 Accessing help 7 Adding an operator 7 Defining facilities 7 Setting system parameters 8 ATS control panel and FAS connections 9 Setting up a network connection to an ATS control panel 9 Setting up a direct connection to an ATS control panel 13 Setting up a dial up connection to an ATS control panel 15 Setting up a direct connection to a Fire Alarm System 17 Connecting and uploading data 18 Comp
60. Alliance 8300 CCTV Interface Guide and the Alliance 8300 Online Help for details 64 Alliance 8300 Administration Manual and Operation Guide Access rights persons and badges A user person with a badge may gain access to areas doors or floors protected by the security system Alliance 8300 uses a number of concepts to control access rights persons and badges This chapter describes these concepts Access rights The process of controlling access begins with the three access groups Alarm Groups Door Groups and Floor Groups which define the relationship of alarms devices such as readers and timezones to a control panel A Person Profile may be assigned no more than one Alarm Group Door Group and Floor Group per control panel For example a Department Manager would require a particular set of access rights for Managers and these could be assigned to him in his Person Profile record Alarm groups Alarm groups provide the means to control the system intrusion alarm functions also called alarm control Alarm groups have areas and timezones menu options and panel options Alarm groups are assigned to Person Profiles and therefore to each intrusion panel related to that alarm group for every person having the profile assigned Door groups Door groups specify when access to a specific door or arming station will be granted Door groups are assigned to users via the Person Profile Each door group may
61. Controller Setup form to define or edit the details of a control panel Advisor Master gt Door Groups Used to specify when access to specific doors will be granted for a group of persons Door groups are assigned to person profiles Each door within the group may have a different time zone when access to the door will be granted Advisor Master gt Floor Groups Used to specify when access to specific floors will be granted for a group of persons Floor groups are assigned to person profiles Different floors can have different periods timezones when access to the floor will be granted Advisor Master gt Holidays The Holidays menu allows you to enter 24 or 64 when using memory expansion different Holidays for the control panel The holidays recorded here are used in conjunction with timezones to control access or alarm functions etc for example Staff allowed access during normal weekdays can be denied access on weekdays declared a holiday Advisor Master gt Installer menu options The Advisor Master Installer menu options are organised in the menu structure in the same order that they appear in a control panel Installer menu accessed via an LCD RAS Remote Arming Station Note In the following sections the text Installer gt in the heading indicates the menu structure begins with Device gt Advisor Master gt Installer Further sub menu structure is not mimicked here for reasons of brevity Under normal cir
62. File WMF Enhanced MetaFile EMF Joint Photographic Experts Group JPG or Bitmap BMP format Applications such as Microsoft Visio Microsoft PowerPoint CorelDraw Adobe Illustrator and many other drawing applications can save images in any of these formats The same background image file may be used to create a number of different map files by using different views and different magnifications of the background with different alarm camera and jump points superimposed Alarm Graphics Viewer The Alarm Graphics Viewer command opens the Alarm Graphics Viewer that allows the operator to view maps created in Alarm Graphics Editor These maps indicate the location and type of incoming alarms Use the Alarm Graphics Viewer to select and display an alarm graphics map Maps can contain icons that represent the physical locations of one or more devices such as doors or cameras The icons can change appearance to indicate conditions of trouble alarm or reset An icon may be linked with another map for example to display a room within a building Click a linked icon to view the other map Managing clients See Managing network client computers on page 82 for details about this topic Managing zones Zone Control Select Zone Control to display a list of zones by All Controllers or select to filter the list By Controller Select from the predefined Purposes or type a Purpose text to describe the reason for the command
63. GP Setup form to define an advanced DGP before using this form Installer gt To remote devices gt Bank DGP gt General Use Bank DGP Setup form to program the mode and other options for a particular bank DGP Note You must use the Installer gt DGP Setup form to define a bank DGP before using this form Installer gt To remote devices gt Bank DGP gt TML Groups Use TML Group form to program time locks group mode TML assignments area and time zone as well as some options for the selected group as reporting and logging of various events 40 Alliance 8300 Administration Manual and Operation Guide Installer gt To remote devices gt Bank DGP gt RAS Options Use RAS Options form to program the options for RASes connected to the bank DGP These options include areas and alarm group assignment alarm options and other reader and keypad options Installer gt To remote devices gt Bank DGP gt Card Batches Card batches for bank DGP are defined as for four door controller See Installer gt To remote devices gt 4 Door Lift DGP gt DGP Card Batches on page 38 Installer gt Clock Correction This command allows a correction factor to be programmed into the control panel to compensate for a control panel clock that may be running slightly fast or slow Installer gt Class Database Reporting of alarms depends on the settings in Reporting code in the Zone database This setting is a reporting class There a
64. Interface connected to an Advisor Master control panel To configure the Universal Interface to accept commands from the Alliance 8300 computer 1 Use a web browser to log on to the Universal Interface at the Universal Interface s IP address 12 Alliance 8300 Administration Manual and Operation Guide 2 In Central Station Parameters for one of the station numbers 4 through 10 specify a single Alliance 8300 computer s parameters for IP address Protocol select UDP Port number Event type select Computer Encryption select Twofish if required Note Alarm Reporting Central Stations 1 to 3 are used for reporting to the Central Stations or for the Secure Stream Management Central Stations 4 to 15 are used for communication to Alliance 8300 3 Click the Submit button to save the changes 4 Click Restart Communications to apply the changes Setting up Alliance 8300 To log in to Alliance 8300 and define the control panel 1 In Alliance 8300 select Device gt Advisor Master gt Setup The Controller Setup form displays in search mode the Save Record command is disabled 2 Select File gt New Record The Controller Setup form displays in edit mode the Save Record command is enabled 3 Type a description a name to identify the control panel 4 Click the Facility arrow and select the facility that the control panel will belong to See Facilities A F on page 3 for details
65. Online help Alliance 8300 Online Help Provides reference information such as screen and field descriptions along with instructions for system administrator duties such as configuring Alliance panels Alliance 8300 License Setup Online Help The Alliance 8300 License Setup application is used to register the Alliance 8300 License to enable communications with client computers and to enable the Image Capture and GuardDraw applications Alliance 8700 Online Help Provides reference information such as screen and field descriptions for the Alliance 8700 Smart Card Programmer software Image Capture Online Help The Capture application is used to add an image or signature to a Person form GuardDraw Online Help The GuardDraw application is used to create and edit badge designs Digital Video Viewer Online Help The Digital Video Viewer application is used to monitor digital video multiplexers recorders and their associated cameras control live video as well as search and play back recorded video events Digital Video Recorder Search Online Help The Digital Video Search application is used to search for recorded video events triggered by reader and or alarm transactions Diagnostic Viewer Online Help The Diagnostic Viewer application is a diagnostic tool used to view the contents of Alliance 8300 s diagnostic log files apply filters to limit the information displayed and search for a specifi
66. Restrict is selected 52 Alliance 8300 Administration Manual and Operation Guide Permissions facilities and operators Before individuals can access use or administer the Alliance 8300 program they must be set up as operators The setup sequence is as follows Alliance 8300 permissions and facilities must be created before operators When operators are set up they must have permissions and one or more facilities assigned At any given time an operator can choose which facilities to be active from the list of facilities available to that operator Note Operators using an Alliance 8300 client computer and working over a network connection via either a domain or a workgroup must be logged into the client computer s operating system using a login ID and password combination that provides appropriate access permissions to the shared folders on the Alliance 8300 server computer Alliance 8300 installation DOES NOT create any users or permissions under the domain environment Creating Alliance 8300 permissions Permissions are assigned to operators and define what operators can do within Alliance 8300 Use the Permission form to create permission records For example if a Personnel Officer needs to use the Personnel menu certain reports and the Change Password command you can define a permission that provides access to these functions and no others other menu options would be greyed the next time the operator
67. The Time and Attendance History Report command opens the Time and Attendance History Report form that allows you to create a report on the history of time and attendance activity Operator History The Operator History Report command opens the Operator History Report form that allows you to create a report on the history of operator activity External Reports The External Reports command opens the Launch External Reports window allowing you to access an executable program or report that was not created within Alliance 8300 Navigate to the program or folder select the file and click Open Window Menu Cascade This command allows you to control multiple windows or forms If you have several forms open but not visible use this command for a cascading view of your forms with the active form taking precedence on the display screen Tile This command allows you to control multiple windows or forms If you have several forms open but not visible use this command to view all forms tiled side by side on your display screen Arrange Icons This command allows you to control multiple windows or forms If you have several forms in progress you can temporarily minimize a form from view Use this command to arrange the minimized form icons across the bottom of your Alliance 8300 window Help Menu Help Topics F1 Select Help Topics to launch the Alliance 8300 Online Help About Alliance This screen displays the software vers
68. an significantly reduce the Alliance applications usability 2 Alliance 8300 Administration Manual and Operation Guide Key concepts This section discusses the key concepts that you need to consider when using Alliance 8300 in particular the differences from other security management systems that you may be familiar with Badge groups A The purpose of badge groups is to provide flexibility in setting up multi panel security systems where some panels must cater for a large number of users such as a main entrance and other panels that cater for smaller numbers of users such as individual departments on different floors Badge Groups are based on Badge Formats as listed in Badge groups on page 65 or custom formats After creating a new badge group assign the badge group to a control panel via the Badge Groups tab on the Controller Setup form Here is an example of how a combination of large and small control panels in the same system can be handled by managing badge groups Control panel A controls the building s main entrance and it has a memory size of IUM large Intelligent User Module which enables the control panel to handle up to 65 535 users Control panel B controls the building s administration offices and it has no memory expansion up to 50 users A special Badge Group has been created and assigned to Control panel B named Administration Staff Whenever a change occurs in Alliance 8300 to a pers
69. ance 8300 Result The Alliance 8300 8700 Database Maintenance window displays 5 Click Restore Result The Restore window displays 6 Type the sa login and password 7 Click Browse to choose the Alliance database backup file The program will then try to find all other backup files in this folder Alliance 8300 Administration Manual and Operation Guide 105 8 If you choose not to restore any of the three databases clear the check box at the end of that field If the check box is checked but no destination is entered the restoration will not occur 9 Click Restore Result The restoration process begins When restoration is complete a dialog box displays a message verifying the restoration of the chosen databases Note When you restore a database you need to re license Alliance 8300 and all clients connected to it 10 Click OK 11 Exit the Alliance8300 Database Maintenance utility 12 Re register the Alliance 8300 License using the license key initially provided If Alliance 8300 does not accept the original license key follow the complete license registration procedure described in the Alliance 8300 Installation Guide Result The database restoration is complete and your Alliance 8300 application is ready to start Restoring files If you used the Backup Wizard in Microsoft Windows Backup to backup your files see Backing up with MS Windows Backup on page 101 then you can use Restore Wi
70. anels without memory expansion non IUM the badge number directly corresponds to the user number in the control panel therefore the user number refers to the physical badge number In control panels with expanded memory IUM the badge number may or may not correspond with the user number in the control panel raw card data is used not the badge number For these control panels Alliance 8300 applies the following rules If a matching user number is available the user number and badge number are the same If a matching user number is not available Alliance 8300 selects the first available user number in the control panel starting from 1 and working up to the maximum permitted by the control panel s user memory Note Use the Badge to Users report to identify the assignment between badges and user numbers on all applicable control panels Alliance 8300 Administration Manual and Operation Guide 69 Learning badge data The Learn Badge Data form is used to search the Alliance history database s for unknown badge data from one or all badge learn devices badges that are known to the system do not need to be learned The overall process for learning badge data is as follows 1 Use the Badge learn tab on the Parameters form to specify the device s to be used for learning badges 2 On the Badge Setup form click the Learn button to open the Learn Badge Data form 3 On the Learn Badge Data form click the Learn
71. at the Alliance 8300 services start up automatically each time the server computer starts up The Alliance 8300 services running on the Alliance 8300 server computer enable Alliance 8300 to run on remote Alliance 8300 client computers During installation of the Alliance 8300 server the required Alliance 8300 services are set to start automatically The process of setting up Alliance 8300 services to start automatically is described in the Alliance 8300 Installation Manual 110 Alliance 8300 Administration Manual and Operation Guide Alliance 8300 will not be able to run on a remote Alliance 8300 client computer in any of the following circumstances If the Alliance 8300 server computer is not running If the Alliance 8300 services are not running on the Alliance 8300 server computer See Restoring Alliance 8300 and 8700 databases on page 103 for an example of running services indicated by Started in the Status column If the remote Alliance 8300 client computer cannot communicate with the Alliance 8300 server computer over the network because of network problems If the password for the secure windows account on the client does not match the password setup for the secure windows account on the Alliance 8300 server If the Windows login used on the remote client computer cannot access the Alliance 8300 shared folders on the server computer To check this log into Windows on the remote client c
72. atabase menu select Reset sa Password Alliance 8300 Administration Manual and Operation Guide 133 Result The Alliance 8300 8700 Database Maintenance Reset sa Password window displays 3 Complete the Password fields with the appropriate entries for your current password and newly assigned password and then click Change Password 4 Exit the Maintenance utility Note If a computer has both Alliance 8300 and Alliance 8700 installed changing the sa password for one application will also change the sa password for the other application Changing the exreport password We strongly suggest that you assign a unique password of your choice for the MS SQL exreport user for increased security against database intrusion by computer software viruses and hackers The following procedure describes how to change the MS SQL password for user exreport on an Alliance 8300 Professional Server computer using the Maintenance utility To change the exreport password 1 Select Start gt Programs gt UTC Fire amp Security gt Alliance 8300 gt DB Maintenance Result The Alliance 8300 8700 Database Maintenance utility window displays 2 From the Database menu select Reset exreport Password 134 Alliance 8300 Administration Manual and Operation Guide Result The Alliance 8300 8700 Database Maintenance Reset exreport Password window displays 3 Complete the Pa
73. ate field shows the control panel as Online If it is Offline right click then select Set Online If it is Error then the host is not able to communicate correctly with the control panel Make sure the Connection field shows Connected Make sure the baud rate setting for the computer s COM port is 4800 for Advisor Master control panels or matches the setting in the FAS device Global repeater or panel connected to the COM port Make sure the Comm Port field shows the proper communications port for this control panel that is COM1 for COM port 1 Check the Status field to check the condition of the communications status messages are Idle or Normal 116 Alliance 8300 Administration Manual and Operation Guide If everything looks OK on the Controller Utility form check the hardware settings 1 Click Start Settings and then Control panel 2 From the Control panel window double click System then select Device Manager then Ports 3 Check that the baud rate setting for the computer s COM port matches the setting for the COM port in Alliance My network control panel is not working as expected What should I do now Follow the same steps as in COM Port Not Working as discussed above Verify the control panel s IP address from the devices Communications section If no problems are identified on the Controller Utility form try pinging the control panel using the IP address shown in the Controller Util
74. ation Facilities A F Facility records are defined in Alliance 8300 from the Administration gt Facility menu It is recommended that you create facilities and associate new control panels ATS or FAS to facilities from the very start assign a facility to a control panel record before saving the record This will help ensure that all the data related to the control panel is kept within the same database partition and will help speed access to data 4 Alliance 8300 Administration Manual and Operation Guide Note After a control panel has an assigned facility uploaded devices for the control panel will automatically be assigned to the same facility Operators can be assigned to one or more facilities and can choose which facilities to be active at any given time Usually operators assigned with a permission of System Administrator are assigned to all facilities All records have the default Ignore Facilities which means the records are not under facility protection therefore those records are visible to all operators Creating and using facilities are separate things To create a facility use the Facility tab on the Facility form To assign a facility to the required operator use the Facilities tab on the Operator form To manage a facility s state use the Operations gt Select Facilities command Facilities assigned to an operator are active by default A facility may be set to Available inac
75. ation Guide 25 Note For online help when using Alliance 8300 press the F1 button on your keyboard File Menu Save Record Ctrl S The Save Record command saves changes made to the current record If you do not save the changes they will be discarded The Save Record command is available When a form that manages records such as the Badge form is open in edit mode For operators assigned with permissions of update or all for the selected type of record After a New record is created The Save Record button is disabled greyed following the Clear Search command or when there is nothing to save New Record The New Record command creates a new record and enables the Save Record button For some record types the new record is preloaded with default data except where default data is potentially damaging or confusing The New Record command is available When a form that manages records such as the Badge form is open For operators assigned with permissions of update or all for the selected type of record Delete Record The Delete Record command deletes the current record BE CAREFUL when executing this command because deleted records cannot be recovered The Delete Record command is available only when a form is open and contains records such as the Badge form and you have been given all permissions Some forms do not have a delete command Notes The
76. background Point Type Icons Use the Point Type Icons command to setup description and state icons for supported Advisor Master point types You can change the default icon for each state a point type may have Reports Menu Refer to Reports and templates on page 84 for additional details about reports Person The Person Report command opens the Person Report form that allows you to create a report on the persons in the database Reports may include personal information such as address department badge access rights and user fields on all or a subset of persons in the system Badge The Badge Report command opens the Badge Report form that allows you to create a report on the badges in the system Persons in Regions The Persons in Regions Report command allows you to create a report on the persons that currently are in particular regions 44 Alliance 8300 Administration Manual and Operation Guide Administration The Administration Report command opens the Administration Report form that allows you to create a report on the administrative aspects of the program Report types include alarm instruction archive client facility host parameter operators permission and response Advisor Master Generates reports about the Advisor Master control panel devices in the system Floor Access The Floor Access Report command opens the Floor Access Report that allows you to create a report on the floors defined in
77. c log entry Typographical conventions This manual uses certain notational and typographical conventions to make it easier for you to identify important information Table 1 Notational and typographical conventions Item Description Command sequences Where appropriate command sequences are abbreviated with the gt symbol For example the command Click Start and then click Run is written as Click Start gt Run Command alternatives Many commands can be executed in a variety of ways including menu bar tool bar shortcut keys right click or double click In general commands are described from their menu bar location only even when alternatives exist Keys Capitalized for example press Enter Keystrokes Text that you type is indicated in Courier New font For example Type dcomcnfg Expanding a tree view The word expand is used to indicate that selections may be hidden For example the command Click the box next to Computers is written as Expand Computers Alliance 8300 Administration Manual and Operation Guide vii Item Description Notes Notes alert you to information that can save you time and effort Caution Cautions are displayed to advise the user that failure to take or avoid a specified action could result in loss of data F This letter indicates that the action or option described is specific to the fire equipment FAS A This l
78. chive period daily weekly or monthly defined in the Parameters form see Archive Database on page 46 and Figure 11 on page 47 The default archive period is daily Alliance 8300 services must be running on the Alliance 8300 server for a scheduled archiving operation to occur If the services are not running Alliance 8300 attempts to perform the archiving operation the next time Alliance 8300 is started and a transaction is received Archiving appends the daily weekly or monthly data from the history database to the archive database and removes this data from the history database Note When the archive process runs new data is appended to the current file You must monitor the size of the Alliance8300ArchiveDAT database file to ensure that it remains below 2 GB in size and to ensure that the Alliance 8300 databases do not completely fill your hard drive Depending on the use of archiving and diagnostic monitoring you may need to reserve 20 GB of space free for use by Alliance 8300 archiving can create very large temporary files The factors in determining whether the archive database is too large can be The database must remain less than 2 GB in size The amount of available hard disk space on the Alliance 8300 server computer The performance you receive when running history reports The length of time you need to keep data Other factors specifically related to your installation When you determine t
79. cords use the Ignore Facilities selection to display all operator records Alternatively search using a specific facility to locate operators assigned to a particular facility but not the facilities assigned to an operator The Operator form is used to Assign the operator to a facility Define an operator s login ID name and password Assign Permission to an operator Permissions define the actions that operators may perform within Alliance 8300 Click the Operator tab and then click the Permission arrow to select permission from the list Permissions are created on the Permission form Note To reduce operator s permissions be sure to block access to Permission and Operator menus Assign facilities to operator Once assigned the facility is added to the Facility list on various forms when that operator is logged in Click the Facilities tab to assign a facility to a selected operator Facilities are created on the Facility form To add an operator in Alliance 8300 1 Select Administration gt Operator 2 Select File gt New Record The Operator form displays in edit mode the Save Record command is enabled 3 Type the operator s login ID the name that the operator will use to log in to Alliance 8300 4 Type the operator s name 5 Type the operator s initial password the operator can change this later using the Operations gt Change Password command The password field display
80. cumstances the Advisor Master gt Installer section is enabled only for Installers of the Advisor Master control panels Installer gt Zone Database Use Zones Setup to program all zone parameters Each zone is a physical input on the control panel a DGP or a plug in zone expander 34 Alliance 8300 Administration Manual and Operation Guide Installer gt Area Database The Areas Setup form is used to record information relating to an individual area and can be programmed with a number of options like the area name entry and exit times event flags etc Installer gt Arming Stations RASs Remote Arming Stations are devices used to provide system control such as arming or disarming of areas to users Depending on the type of arming station additional functions may be available Installer gt DGP This DGP menu contains a mixture of data entry fields and check boxes and enables or disables DGPs Data Gathering Panels Also the type of DGP can be programmed Installer gt Alarm Groups Alarm groups provide the means to control the alarm system also called alarm control for Person Profiles Zones Doors and Arming Stations Alarm groups have areas menu options panel options and timezones Alarm groups are assigned to Person Profiles and to each door RAS to perform functions This provides flexibility when determining a person s access to and control of the system Installer gt Timers The Timer Setup form
81. curity and access control system is in place and Alliance 8300 client and server computers have been installed and licensed in accordance with the Alliance 8300 Installation Manual It is further assumed that users of this manual have read and understood the Alliance 8300 Installation Manual Related documentation For more information refer to the following documentation Other manuals Alliance 8300 Installation Manual Provides information for Integration Technicians to set up install and configure an Alliance 8300 system Alliance 8300 Imaging User Guide Provides instructions for users of the optional Imaging package Alliance 8300 CCTV Interface Guide Provides interface instructions for CCTV equipment Alliance 8300 FAS Reference Guide Provides setup instructions for Fire Alarm Systems Alliance 8300 API Manual Alliance 8300 API Application Program Interface provides the ability to import data from external applications such as a Human Resource Management System Alliance 8700 Installation Manual Provides information for Integration Technicians to set up install and configure Alliance 8700 Smart Card Programmer software DVMRe User Manual Not supplied with Alliance 8300 SymSafe SymSafe PRO amp SymDec User Manual Not supplied with Alliance 8300 DVSR User Manual Not supplied with Alliance 8300 vi Alliance 8300 Administration Manual and Operation Guide
82. d test in progress Canceled Cancel test request sent Succeeded Test finished success Failed Test finished failed or canceled See the appropriate control panel programming manual for more details Camera footage on alarm Select this option to automatically display camera footage on alarm if a corresponding trigger is defined The video window will be displayed until an operator will close it manually 82 Alliance 8300 Administration Manual and Operation Guide Managing network client computers In order for your networked clients to connect to the server computer the server computer must know who they are You may refer to the Client Monitor form to obtain client type Imaging status and connection status You may use the Client form to add modify and remove computers from the network Client Monitor form Open the Alliance 8300 Client Monitor form from the Operations gt Client Monitor menu or click the toolbar button displayed at left The Client Monitor command opens the Client Monitor form which allows you to obtain client information such as client type Alliance 8300 or CCTV Imaging status and connection status Figure 14 Client Monitor form The top of the Client Monitor form displays all currently defined network clients their Imaging status and their connection status The Imaging status is either Enabled or Disabled If enabled this client counts as taking an Imaging license You cannot enable
83. d or any Alliance 8300 client computer An MS Access project must be created for each of the three Alliance 8300 databases Alliance8300 Alliance8300Archive Alliance8300History Begin by creating the Alliance8300 project and storing the project in the Alliance 8300 Database folder Create a new Alliance8300 project as it is described in Creating an MS Access Project on page 88 but with a different user name sa and password in step 4 Alliance 8300 Administration Manual and Operation Guide 91 Note Repeat the above steps to create all three projects selecting at step 4 Alliance8300Archive and again to select Alliance8300History Creating an MS Access Report In this section you will create an MS Access report using the Create report by using wizard utility and then use drag and drop to automatically create a shortcut to the report for use by Alliance 8300 To create and link a report to Alliance 8300 1 In Access click Reports in the Objects panel and then double click Create report by using wizard 2 Follow the Report Wizard prompts to define a report In the following steps we ll create a sample personnel list 3 Click the Tables Views arrow and select a table from which you want data 92 Alliance 8300 Administration Manual and Operation Guide 4 Select fields from the Available Fields list and then click the right facing arrow gt to populate the Selected Fields list Selec
84. d overwriting users 1 and 50 in the control panel The process of setting up a control panel in Alliance 8300 is simplified when the control panel has previously been set up In this case all that s required is to define the control panel record in Alliance 8300 connect to the panel set it online and upload retrieve the panel s database for editing in Alliance 8300 The uploaded database populates or updates the default values in the Alliance 8300 database except for User records Facility assignment Device descriptions This process is described in the Alliance 8300 Installation Manual In cases where a new control panel is being set up it is useful to know the most efficient sequence for programming and where in Alliance 8300 various steps are performed The following sections describe recommended basic and advanced set up sequences for initially programming a control panel Standard alarm system programming Using the recommended programming order provides the most efficient programming and makes sure that no item is forgotten when setting up a system It is assumed that the control panel and all required devices are connected and the database has been uploaded Note When using four door four lift or wireless controllers enable polling first set the appropriate DGP type and only then upload the database to retrieve information of these devices Alliance 8300 Administration Manual and Operation Guid
85. ders DVRs 118 iv Alliance 8300 Administration Manual and Operation Guide Appendix B Changing the server name 119 Introduction 119 Changing the name in Windows 119 Changing the name in Windows registry 120 Changing the name in the Alliance 8300 database 121 Changing the name in ODBC 121 Appendix C Adding windows users to Alliance 8300 125 Introduction 125 Adding Windows users 126 Appendix D Configuring file sharing 129 Appendix E Managing passwords 130 Introduction 130 Windows user passwords 130 Database passwords 132 Resetting the application password 134 Appendix F Alliance 8300 utilities 137 Introduction 137 Database utilities 137 System administration utilities 139 Index 145 Alliance 8300 Administration Manual and Operation Guide v Important information The Alliance 8300 Administration Manual is a comprehensive guide to Alliance 8300 for both the system administrator and the installation technician to program configure and use the Alliance 8300 system It supplements and expands the operator information contained in the Alliance 8300 Online Help and provides a level of detail required by advanced operator such as system administrators and installation technicians This manual does not describe how to plan and structure an entire security and access control system it describes only how to manage the operation of Alliance 8300 in an existing security and access control system It is assumed that the se
86. determine the areas control panel commands and control panel menu options can be used by the person profile There may be no more than one Alarm Group per control panel assigned to a profile Door Groups determine the doors readers that can be accessed by the person profile and within which times There may be no more than one Door Group per control panel assigned to a profile 32 Alliance 8300 Administration Manual and Operation Guide Floor Groups determine the floors that can be accessed from a lift by the person profile and within which times There may be no more than one Floor Group per control panel assigned to a profile Personnel Type The Personnel Type command opens the Personnel Type form which allows you to create groupings of employees There are three provided with the system Permanent Contractor and Temporary You can also assign a badge design to the personnel type Department The Department command opens the Department form which allows you to create departments which can then be assigned to person records Badge A badge is used to identify persons in the Intrusion Access control system Often may have a site code and a badge number Alternatively badges may be learned by the system without using site code or card numbers The Alliance term Badge applies to badges and or a PIN personal identification number a number that is entered on a RAS keypad See also Badges on page 65
87. e 59 All options can be accessed via the Device gt Advisor Master gt Setup menu Configuration tab except where indicated otherwise To program the system 1 Gather all information like maps where detectors are located what areas are available etc 2 Set up Alliance 8300 and the control panel to communicate This process is described in the Alliance 8300 Installation Manual 3 Program control panel system options 4 Program all names that are not in the standard word library using text words Alliance 8300 recognises when new words are used and offers to create new text words automatically 5 Program all required timezones 6 Program area details 7 Program all required alarm groups 8 Program activate all connected RASs arming stations 9 Program activate all connected DGPs 10 Program all available or required zones 11 Program all required communication settings and central stations for alarm reporting 12 Set all reporting related issues in the class database 13 In the Report Test command program test call details 14 Map events to outputs Take care all event flags have a clear description 15 Program required Access Rights Persons and Badges This process is described in Access rights persons and badges on page 64 Additional alarm system programming When the standard set up has been taken care of additional options might be required Following is a list of options
88. e 8300 computer 14 Alliance 8300 Administration Manual and Operation Guide Figure 3 Direct connection via ATS1801 Computer Printer Interface 1 Alliance 8300 Computer 2 Control panel 3 Computer Printer Interface Port A 4 Serial port for example COM1 5 RS232 Prerequisite data Alliance 8300 computer You need to know the COM port number for the Alliance 8300 computer Prerequisite data control panel You need the following details about the control panel Model for example ATS4003 Memory size for example IUM Large Computer address for example 27 Password for example 0123456789 Use a RAS to interrogate the control panel for computer address and password also ensure that the setting for Security Attempts will allow communications Use the following process to set up a direct connection between the Alliance 8300 computer and an Advisor Master control panel Setting up Alliance 8300 To define the Advisor Master control panel 1 In Alliance 8300 select Device gt Advisor Master gt Setup The Controller Setup form displays in search mode the Save Record command is disabled 2 Select File gt New Record The Controller Setup form displays in edit mode the Save Record command is enabled 3 Type a description a name to identify the control panel 4 Click the Facility arrow and select the facility that the control panel will belong to See Facil
89. e desired results Creating the exreport user The Alliance 8300 databases are initially installed with the system administrator user name sa The sa user name and password is used initially in MS Access 2002 only to create the required SQL user named exreport The exreport user name is then used to set up the three Alliance 8300 database projects The exreport login has read only permission to the three Alliance 8300 databases This is the login that must be used to connect to the Alliance 8300 databases when using the Alliance 8300 Reports gt External Reports command The password for the exreport login is setup using the Database Maintenance application see Changing the exreport password on page 133 Creating an MS Access Project Begin by creating the Alliance8300 project and storing the project in the Alliance 8300 Database folder To create a new Alliance8300 project in MS Access 1 In Access select File gt New gt Project Existing Database Alliance 8300 Administration Manual and Operation Guide 89 2 Click OK A File New Database Save In dialog box displays 3 Name your project Alliance8300 adp and save in the Alliance 8300 Database folder typically C Program Files UTC Fire amp Security Alliance 8300 Database 4 Click Create The Connection tab of a Data Link Properties dialog box displays enabling you to link the newly created MS Access project
90. e instruction s will then appear on the Alarm Monitor when the alarm occurs 42 Alliance 8300 Administration Manual and Operation Guide Response Purpose The Response Purpose command opens the Response Purpose form that allows you to create a predefined response to an alarm or a purpose for a control option These responses purposes are used in the Alarm Monitor or any control command in the Operations menu Parameters The Parameters command opens the Parameters form that allows you to establish settings for the entire application such as archive intervals and appropriate modems Override The Override command opens the Override form that allows an operator to generate a T A time in attendance transaction This information is written to history LogFile The LogFile command opens the Logfile form The LogFile form allows you to select your computer and name the LogFile and enter the path and directory in which to place your logfile Diagnostic Setting The Diagnostic Setting command opens the Diagnostic Setting form that allows you to define what debug information will go to the diagnostics log This is a good place to start for troubleshooting Note Apply these settings only on request of appropriate Support personnel to avoid logging unnecessary data in the diagnostic logs Diagnostic Viewer The Diagnostic Viewer command allows you to view what s happening on the system The debug messages displayed by the DiagVi
91. e the Permission form 54 Alliance 8300 Administration Manual and Operation Guide Creating facilities The Alliance 8300 database can be partitioned and related records can be grouped In Alliance 8300 these groups are called facilities A Facility option can be designated on most forms throughout the system and any number of facilities can be defined Using facilities will result in showing only those records in a form that have no facility assigned or are part of the active facilities for an operator Note It is recommended to create facilities and associate new control panels to facilities from the very start assign a facility to a control panel record before saving the record This will help ensure that all the data related to the control panel is kept within the same database partition and will help speed access to data Operators can be assigned to one or more facilities and can choose which facilities to be active at any given time Usually the system administrator is assigned to all facilities All records have the default Ignore Facilities which means the records are not under facility protection therefore those records are visible to all operators Creating and using facilities are separate things To create a facility use the Facility form To assign a facility to the required operator use the Facilities tab on the Operator form To manage a facility s state use the Select Facilities command fr
92. ecords for Person Person Profile and Badge For example the Badge Group MASTER Installer Type Australia is the owner of the badge named MASTER Installer PIN Australia Assigning badge groups Control panels are defined in Alliance 8300 from the Device gt Advisor Master gt Setup menu entry When a control panel is first defined use the Badge Groups tab to define which badge groups are eligible for downloading sending to the control panel For a badge to be downloaded to a control panel the following rules apply The Badge Group must be assigned to the control panel The Badge Group must be assigned to the badge The badge is assigned to a person Notes Remove all unneeded badge groups before saving the new control panel record in Alliance 8300 See Master badge groups on page 66 for details Before saving a new record for a control panel with existing users remove the MASTER badge groups to avoid overwriting users 1 and 50 Use the Badge Groups tab on the Controller Setup form to add or remove Badge groups that the control panel will use To edit the list click Assign Badge Groups to display the Assignment dialog Select the required badge group in the Available list and move it to the Assigned list to add the badge group to the control panel Alternatively select a badge group in the Assigned list and move it to the Available list to remove the badge group from the c
93. ed instructions to setup and configure a DVR system with Alliance 8300 Alliance 8300 Administration Manual and Operation Guide 119 Appendix B Changing the server name Introduction The Alliance 8300 Server computer holds the Alliance 8300 databases controls communications with Alliance 8300 client computers and controls the Alliance 8300 licensing The need may arise to change the name of the Alliance 8300 Server computer This could typically be due to upgrading the computer or moving the Alliance 8300 Server to a different computer i e installing Alliance 8300 and restoring the Alliance 8300 databases to a computer with a different name than the original server s computer name Tip If you need to move Alliance 8300 Server onto a new computer you may save time by changing the new server s computer name to be the same as the old server s computer name before installing Alliance 8300 and restoring the Alliance 8300 databases However after installing Alliance 8300 you would still need to re license the new server and all the clients If you have already installed Alliance 8300 on the new server computer and you need to change the server s computer name you must change it in four places On the Windows operating system Network Identification tab of your System Properties See Changing the name in Windows below In the Alliance 8300 registry setting See Changing the name in Windows registry on
94. elect File gt New Record The Controller Setup form displays in edit mode the Save Record command is enabled 3 Type a description a name to identify the control panel 4 Click the Facility arrow and select the facility that the control panel will belong to See Facilities A F on page 3 for details about facilities 5 On the Definition tab define the control panel for more information press F1 for on line help 6 On the Communications tab click the Communication Type arrow and select Dial Up 7 On the Dial Settings tab type the phone number of the dial up control panel 8 Select the other Dial Settings options as needed for more information press F1 for online help 9 If the control panel and the Alliance 8300 computer are located in different time zones click the Timezone tab to select the control panel s time zone 10 If the control panel already has existing users click the Badge Groups tab and then remove any Badge Groups named MASTER Installer Type or MASTER Operator Type Note Failure to remove Badge Groups named MASTER Installer Type or MASTER Operator Type prior to saving a new control panel record may result in overwriting existing users 1 and 50 with the MASTER Installer or MASTER Operator types as applicable Alliance 8300 Administration Manual and Operation Guide 17 11 Select File gt Save Record Note Prior to connecting to a control panel for the first time you may wish
95. enerate an alarm if all assigned areas are armed The longest exit and entry times for the areas will be used The other way to create a common area is by using a dedicated area By linking another area to this common area the common area will arm automatically when the last linked area is armed As soon as any of the linked areas disarm the common area will also disarm Installer gt Zone Shunts A shunt procedure inhibits an active zone from generating an alarm during a certain time period A zone shunt is initiated when an output is activated for example by a door unlocking or by a keypad entry During the shunt time the zone is inhibited If the zone is still active after the shunt time has expired the zone may generate an alarm depending on the zone type and the status of the area The shunt timers 16 available may be programmed individually to control each zone shunt Before the shunt timer expires a warning may be given A zone shunt stops a door generating an alarm when it s opened Installer gt TZ to follow output Select a timezone to follow an output When the output is active the timezone is valid and when restored invalid This is reversed if the output is inverted Alliance 8300 Administration Manual and Operation Guide 37 Timezones that follow outputs are also referred to as soft time zones Hard timezones are valid between programmed start and end times For example
96. ents below for details Date and Time right click shortcut Opens the Date and Time Control form for the selected Advisor Master control panels Select multiple control panels to set the local date amp time for all selected control panels simultaneously This setting will be displayed on local RAS LCD displays and reported to management software Engineering Reset right click shortcut Opens the Engineering Reset Control form for a selected Advisor Master control panel Remove Controller Panels right click shortcut Hides the selected control panel s from the list To restore close and re open the Controller Utility form Accepting events Right click the Controller Utility form to clear the Accept Events setting Clearing this setting causes Alliance 8300 to suppress receiving events from the Advisor Master control panel Some reasons for suppressing events are You might want to upload receive the full database from the control panel before accepting events Doing so enables Alliance 8300 to learn details of the alarms to be reported An installer may need to connect to a control panel for maintenance without accepting events Queuing outgoing events Right click the Controller Utility form to select the Queue Outgoing setting This setting causes Alliance 8300 to suppress sending data to the Advisor Master control panel Some reasons for queuing outgoing data are Allow operators to make co
97. etter indicates that the action or option described is specific to the intrusion and access control equipment ATS C This letter indicates that the action or option described is specific to the CCTV equipment viii Alliance 8300 Administration Manual and Operation Guide Alliance 8300 Administration Manual and Operation Guide 1 System overview Alliance 8300 is a client server security system management application with the ability to communicate over a LAN or WAN Figure 1 below depicts the relationship between an Alliance 8300 server and remote Alliance 8300 clients Figure 1 Alliance 8300 Professional Edition with two remote clients and a digital video recorder 1 Alliance 8300 Professional Server Professional Server components Alliance 8300 Client user interface Alliance 8300 Databases Alliance 8300 Imaging optional application Alliance 8300 Diagnostics service Alliance 8300 System Manager service Alliance 8300 Manager service MS SQL service 2 Alliance 8300 Client PC Client computer components Alliance 8300 Client user interface Alliance 8300 Imaging optional application Alliance 8300 Diagnostics service Alliance 8300 System Manager service Alliance 8300 Manager service 3 Global fire repeater 4 Fire panel network 5 DVR 6 Ethernet TCP IP LAN or WAN 7 ATS control panel WAN data transfer latency c
98. ew program are determined by the items you select in the Diagnostic Setting form CCTV Alarm The CCTV Alarm command opens the CCTV Alarm form that allows you to link a CCTV Interface and alarm to Alliance 8300 so that the CCTV alarms will display on the Alliance 8300 Alarm Monitor Note This feature is currently not supported Camera Preset When you select Camera Preset from the Administration menu the Camera Preset form displays allowing you to define PTZ camera presets to select from Alliance 8300 Administration Manual and Operation Guide 43 Event Trigger Event Trigger allows you to move up to four PTZ pan tilt zoom cameras into preset positions in response to specific door reader transactions and or alarm transactions Alarm Category Alarm categories are used in the Alarm form and the Alarm History Report to provide a means of filtering large numbers of alarms Use the Alarm Category Setup form to create new alarm categories Alarm Notifier Alarm notifier allows to define alarm notification for particular events The e mail settings are configured in the Parameter form See Alliance 8300 Online Help for more details on the e mail notification parameters Facility The Facility command opens the Facility form that allows you to define the desired facility such as Building One and Building Two Map Background Editor This form is necessary to setup the application used for editing images that are used as map
99. forming backup operations during busy periods may reduce the performance of the Alliance 8300 system You can use any backup program or media such as tape zip disk CD or a network folder to produce a backup copy of selected data The size of the files in the folder you want to back up will be a determining factor of which media to use If you have the Alliance 8300 Imaging option installed the following additional folders will be stored in the Alliance 8300 folder Images Will only need to be backed up if you have Imaging installed Contains the picture files of badge holders Signatures Will only need to be backed up if you have Imaging installed Contains the signature files of badge holders Graphics Will only need to be backed up if you are using Alarm Graphics Contains the alarm graphics maps Designs Will only need to be backed up if you have Imaging installed and previously created badge designs in the folder Backing up with MS Windows Backup Microsoft Windows Backup enables you to backup Files and folders Windows System State data including Windows Registry settings To backup both of these types of data you would run Microsoft Windows Backup twice selecting different options see Figure 16 on page 102 102 Alliance 8300 Administration Manual and Operation Guide Figure 16 Using the Backup Wizard to select either files or system state data If you use a tape drive for backu
100. from the new control panel record prior to saving the record This is important for control panels with existing badge databases See Controller setup A on page 2 Note Failure to remove Badge Groups named MASTER Installer Type or MASTER User Type prior to saving a new control panel record for an existing control panel with existing users may result in overwriting users 1 and 50 with the MASTER Installer or MASTER User types as applicable It is further recommended that the MASTER badge groups are removed from the panel s assigned badge groups as soon as they are not needed for the following reasons The master PINs may be used on the control panel possibly resulting in unauthorised use Alliance 8300 Administration Manual and Operation Guide 67 The existence of the master badges using badge numbers 1 or 50 as applicable can cause conflicts where an operator uses one of these badge numbers for a badge or PIN If attempts were made to add the badge group to the panel such a conflict could prevent all badges of the group from being downloaded to a control panel until it is resolved If you wish to have your own special Installer or User PINs then you must create PIN only records using the Badge Setup form Assign the appropriate badge numbers 1 or 50 to use the same locations in the control panel memory as previously used by the default badge groups Each type of Master badge group has associated read only r
101. ft DGP controllers as long as the badge is active As a result of this association between badges and control panels certain conditions control how users can be added to any system These are Each person badge combination is represented by a user number at the control panel User numbers greater than 50 require a memory expansion module User numbers above 11 466 require an IUM Intelligent User Module memory expansion module In a system with 1 MB expanded memory users numbers from 1 001 through 11 466 may have a badge only without a PIN When using Soft IUM in combination with the 1 MB memory expansion user numbers above 2 000 require an IUM Intelligent User Module memory expansion module see also Control panel memory on page 68 In a system with 1 MB 4 MB or 8 MB expanded memory only the first 200 user numbers can have their names programmed to their user number in the control panel although in Alliance 8300 all users can have names Every new control panel that you create will have default badge groups listed according to the default types selection that was made when the Alliance 8300 database was created Each default type corresponds to a set of default hardware settings to provide for regional differences between control panels Badge groups Badge Groups are defined in Alliance 8300 from the Personnel gt Badge group menu entry See Badge groups A
102. g Alliance 8300 archive 103 Professional database backup 104 105 Professional Server 103 S search 27 clear search 27 recall search 27 selecting facilities 81 setup initial steps for Alliance 8300 6 sharing folders 142 simple file sharing 5 112 129 smart card 3 SPDirShare 142 SpInitClient 140 SPStop 144 System Manager Service 111 system overview vi system parameters 46 T templates 86 specified date or time 87 troubleshooting questions and answers 109 U user fields 49 utilities Alliance 8300 8700 Database Maintenance 135 application password 135 backup database 96 100 convert database 138 ConvertAlliance8300 exe 137 138 create database 137 CreateA8K3DB exe 137 exreport password 133 maintenance exe 100 104 132 133 135 137 remove database 138 RemoveDB exe 138 sa password 132 server name 121 140 141 SPDirShare exe 140 142 SPInitClient exe 121 140 141 SPShare exe 140 142 spstop exe 114 144 update database 138 V video event triggered 4 view flat bar 28 next pane 28 split 28 status bar 22 28 Alliance 8300 Administration Manual and Operation Guide 149 W window arrange icons 45 cascade 45 tile 45 Windows Registry 101 120 Windows user group 142 workgroup 125 126 150 Alliance 8300 Administration Manual and Operation Guide
103. gory field displays the alarm category such as CCTV Alarm The Monitor field displays if the alarm should be shown in the Alarm Monitor When first opened the Alarm form displays in Search Mode The New Record command is not an option for this form because Alarm records are generated by the system The Save command becomes active only when alarms are displayed in the list on the right hand side of the window see page Forms on page 23 The total number of alarms can become quite large therefore it s useful to filter the search 58 Alliance 8300 Administration Manual and Operation Guide For example to display only the alarms from a particular facility 1 Run the Search gt Clear Search command to clear the form of data 2 Click the Facility arrow and select the required facility from the list The facility must be both active and assigned to you as an operator 3 Run the Search gt Search command to display all alarm records that have been created for the facility In the same manner other fields can be used to filter the search Refer to the Alliance 8300 Online Help for further details After selecting the required alarm on the right hand side of the window edit the details as required on the Alarm Instruction or CCTV tabs and then save the alarm record Configuring a control panel Note Before saving a new record for a control panel with existing users remove the MASTER badge groups to avoi
104. have a different time period timezone when access to the door or arming station will be granted Floor groups Floor groups specify when access to a specific floor will be granted Floor groups are assigned to users via the Person Profile Each floor group may have a different time period timezone when access to the door will be granted Person profile A set of access rights for a particular category of person is determined by a type of record called a Person Profile Note A Person Profile might be used by many people and may be linked by badge group to many control panels As a result any change in a person profile can result in lengthy download times Alliance 8300 Administration Manual and Operation Guide 65 Person The Person form is used to enter a person record into Alliance 8300 and assign access rights via a selected Person Profile Badges Badge records are defined in Alliance 8300 from the Personnel gt Badge menu entry A badge has a unique identity number This is either a badge number and site code for known formats or a 48 bit number called Raw Card Data In Alliance 8300 the term badge also applies to a PIN personal identification number that is entered on a RAS keypad When a badge is assigned to a person and it belongs to a badge group that is indicated for download to a control panel the badge will be downloaded sent as a user to the control panel and any associated four door four li
105. he Alliance 8300 client application 2 Stop Alliance 8300 services 3 Click Start then Run type regedit and then click OK Caution Using the Registry Editor incorrectly can cause serious problems that may require you to re install your operating system Neither UTC nor Microsoft guarantee that problems resulting from the incorrect use of Registry Editor can be solved Use Registry Editor at your own risk 4 Open the following by clicking in front of HKEY_LOCAL_MACHINE then SOFTWARE UTC Fire amp Security Alliance 8300 Database then ComputersName 5 On the right side of your screen double click the key name 1 to open the Edit String dialog box Result The screen that displays should be similar to the following 6 Type the new server name in front of SPSQL and then click OK 7 Open the following by clicking in front of HKEY_LOCAL_MACHINE then SOFTWARE UTC Fire amp Security Alliance 8300 Configuration then Server Alliance 8300 Administration Manual and Operation Guide 121 8 On the right side of your screen double click the key name Name to open the Edit String dialog box Result The screen that displays should be similar to the following 9 Type the new server name in front of SPSQL and then click OK 10 Select Registry gt Exit to close the Registry Editor Changing the name in the Alliance 8300 database Use the SPInitClient utility to update the server and client compu
106. he archive database is too large 1 Backup the data that you need to retain See Backing up Alliance 8300 and 8700 databases on page 100 2 Assuming that Alliance 8300 8700 Database Maintenance utility displayed a message verifying that the backup was successful delete the data from the Alliance8300Archive database See Deleting Alliance 8300 archive history on page 98 Caution If you do not back up the Alliance8300 Archive database you will lose all the data stored in it After you perform the backup validate the quality of the backup file then label and store the media in a safe place 98 Alliance 8300 Administration Manual and Operation Guide Deleting Alliance 8300 archive history To delete data from the archive database 1 Start Alliance 8300 and login 2 Select Administration gt Parameters 3 The Parameter form opens with the Settings tab displayed Alliance 8300 Administration Manual and Operation Guide 99 4 Select the Clear Archive tab 5 Click Show Date to display the Earliest Date in Archive DB and Latest Date in Archive DB fields in MM DD YYYY format If you do not have any records in your archive database the two date fields display No Record 6 Choose the Start Date of the data that you want to remove from your archive database by selecting the month then the day to begin your archive 7 Choose the End Date of the data that you want to remove from your archive database by
107. here the backup files will be stored Result The BAK files in each field will be named automatically to include the directory path file name date and time 8 If you choose not to back up any of the three databases clear the check box at the end of that field If the check box is selected but no destination is entered in the database field backup of that database file will not occur 9 Click Backup Result The backup process begins When backup is complete a dialog box displays a message verifying the successful backup of the chosen databases 10 Click OK 11 Exit the Maintenance window Alliance 8300 Administration Manual and Operation Guide 101 Alliance 8300 files and settings Alliance 8300 s application files and related data are contained in The Alliance 8300 folder and its sub folders except for the Alliance 8300 databases in the Database sub folder Windows System State data including Windows Registry settings Backing up is used to protect data against loss by enabling you to move the data to another location and in a manner that allows lost data to be recovered Windows Registry settings may be backed up using the following methods Use Microsoft Windows Backup See Backing up with MS Windows Backup below Use Windows Registry Editor regedit to export the Windows Registry or a portion of it to a text file See Registry Editor on line help for details Note Per
108. iance 8300 Administration Manual and Operation Guide Result Windows automatically creates a shortcut to the MS Access report Employees This shortcut is accessible via the Alliance 8300 Reports gt External Reports command see Launching External Reports from Alliance 8300 below 4 Close Microsoft Access and Windows Explorer when you are finished creating reports and dragging them into the Alliance 8300 Externals folder Launching External Reports from Alliance 8300 To run an Alliance 8300 external report 1 In Alliance 8300 select Reports gt External Reports Result The Launch External Reports window displays the report shortcuts that you ve dragged into the Externals folder on the server computer Alliance 8300 Administration Manual and Operation Guide 95 2 Select the required report and click Open The database logon window displays 3 Enter exreport as user name Enter the password as setup using the maintenance application and then click OK Result MS Access launches and opens the report in preview mode Note MS Access is required on all client PCs that will run this report MS Access 2002 database utilities Once you have created an MS Access project for each database select Tools gt Database Utilities gt Compact and Repair Database Refer to the online Microsoft Access Help for details of the Compact and Repair Database process Note Do not select any other options from the
109. ick Change Password 3 Type secure in the user name field 4 Click the Log on to arrow and select the local computer name 5 Type the current password in the Old Password field 6 Type the new password in the New Password field 7 Retype the new password in the Confirm Password field 8 Click OK 9 Relicense the client Refer to Preparing A Client Computer gt Registering Alliance 8300 Clients in the Alliance 8300 Installation Manual for details Changing other Windows users passwords The following procedure may be used to change the password of any Windows user account other than secure You must know the current password in order to change it The password for domain Windows user accounts may be changed domain wide the server and all clients 132 Alliance 8300 Administration Manual and Operation Guide The password for local Windows user accounts must be changed at every Alliance 8300 computer server and client To change local Windows password 1 Press Ctrl Alt Del to display the Windows Security dialogue 2 Click Change Password 3 Type the required Windows user name in the user name field 4 Click the Log on to arrow and select the local computer name or domain name depending on whether the Windows user is a local or domain user 5 Type the current password in the Old Password field 6 Type the new password in the New Password field 7 Retype the new password in the Conf
110. ideo as well as search and play back recorded video events Alliance 8300 Administration Manual and Operation Guide 31 Change Password The Change Password command menu opens the Change Password form which allows you to change your password Select Facilities The Select Facilities command opens the Set Active Facilities form which allows you to change the facilities currently in use User Walk Test See Performing engineer walk test or user walk test on page 81 for more details on walk tests Engineer Walk Test See Performing engineer walk test or user walk test on page 81 for more details on walk tests Camera Footage on alarm C Select the Camera Footage on Alarm option to automatically display camera footage on alarm if a corresponding trigger is defined The video window will be displayed until an operator will close it manually Show map on alarm If enabled the map containing the device in alarm if any will open automatically See also Alarm Graphics Editor F A C on page 29 Personnel Menu Person Ctrl P A The Person command opens the Person form which allows you to enter a person record into the system You will enter information such as the name and address assign access rights for access control assign a department or user fields and even capture a photo Person Profile The Person Profile defines the set of access rights for a category of person Alarm Groups
111. ides a convenient way to view what s happening on the system For each client there is a default logfile others can be created for each day of the week such as A8K3THURSDAY SPL Additionally for each client there is a log located in the WINNT system32 folder Under normal system operation this log will not be used It will be used to log messages when the database cannot be reached During normal operation of Alliance 8300 information as well as debug messages are written to the daily log file Under abnormal conditions the log file may also contain warning and or fatal messages Alliance 8300 has a log file viewer named DiagView which can be used to open log files and display logged events in real time To access DiagView select Administration gt Diagnostic Viewer or alternatively select Start gt Programs gt UTC Fire amp Security gt Alliance 8300 gt Diagnostic Viewer Every time Alliance 8300 writes an entry to the log file DiagView displays the latest message By default DiagView displays only the latest 1000 messages The number displayed can be changed in DiagView via the File gt Preferences command All log files should be saved in the logs folder it will be easier to locate for backups and upgrades It is a shared folder which means other clients can gain access to the log files Alliance 8300 Administration Manual and Operation Guide 109 Questions and answers This section provides answers to some commo
112. ield and password in the Password field and then click Next gt 6 Accept the defaults and click Next gt 124 Alliance 8300 Administration Manual and Operation Guide 7 Accept the defaults and click Next gt 8 Click Finish 9 Optional Click Test Data Sources and then click OK to close the test results window 10 Click OK to return to the ODBC Data Source Administrator window Alliance 8300 Administration Manual and Operation Guide 125 Appendix C Adding windows users to Alliance 8300 Introduction Windows impose certain rules for user accounts in order to permit access to computers either locally or remotely It is required that Alliance 8300 operators have Windows user accounts that are correctly created and have the correct permissions as provided by group membership This section does not describe how to create Windows user accounts Please refer to your Windows documentation Windows user accounts are used by the Alliance 8300 server and each of the Alliance 8300 clients in order to provide security credentials Security credentials enable the Alliance 8300 system and Alliance 8300 operators to access files and folders across the network and to remotely control the security system regardless of the network location These security credentials are provided by membership to the default groups named AllianceGroup and AllianceAdmin see Default Windows groups below Windows users may be
113. ient with the server nominated to Modify the registry to set up permissions for Imaging Modify the registry to allow a specified Windows user group to have remote access to the registry and to have full access to HKEY_LOCAL_MACHINE Software UTC Fire amp Security registry key and all its sub keys Create a Windows user group with the description Alliance 8300 Admin Group Create a user name with the password master and the description Alliance 8300 Default User Add a user name to a specified user group and to the Administrators group Create a folder share for a specified user group full access rights are set for the group Alliance 8300 Administration Manual and Operation Guide 143 Note You must be logged into Windows as an administrator to use this utility To use SPShare exe 1 Click Start gt Run 2 In the Open box type cmd and then click OK 3 In the command window type cd followed by the path to the location of SPShare exe For example type cd Program Files UTC Fire amp Security Alliance 8300 and then press Enter 4 Type SPShare lt dir gt lt share gt lt group gt lt user gt lt server gt where dir is the full path name of the specified folder share is the share name group is the Windows user group user is the Windows user name server is the se
114. ing and using alarm maps 75 Managing clients 76 Managing zones 76 Managing doors 77 Managing high security regions 78 Managing lifts 78 Managing areas 78 Managing arming stations 79 Managing DGPs 79 Managing time locks TML 80 Alliance 8300 Administration Manual and Operation Guide iii Managing Fire Alarm Systems 80 Managing digital video 80 Changing your password 81 Selecting facilities 81 Performing engineer walk test or user walk test 81 Camera footage on alarm 81 Managing network client computers 82 Client Monitor form 82 Client form 83 Reports and templates 84 Reports 84 Standard reports 84 History reports 85 External Reports 86 Templates 86 Print Preview Report 87 Print Report 87 Using Microsoft Access 2002 88 Creating the exreport user 88 Setting up MS Access Reports for Alliance 8300 90 Launching External Reports from Alliance 8300 94 MS Access 2002 database utilities 95 Database and system management 96 Overview 96 Alliance 8300 databases 96 Alliance 8300 files and settings 101 Restoring data from a backup 103 System recovery 105 Diagnostics and troubleshooting 107 Turning on diagnostics 107 Creating a Logfile 107 Viewing the diagnostics logs 108 Questions and answers 109 Installing Alliance 8300 109 Using Alliance 8300 112 Hardware 115 Server client communications 116 Uninstalling Alliance 8300 117 Appendix A CCTV Support 118 Introduction 118 Setup and configuration 118 Digital Video Recor
115. ion service pack number copyright information and contact information 46 Alliance 8300 Administration Manual and Operation Guide Setting system parameters The Parameters form will be one of the first parts of Alliance 8300 you need to use For example Before you define a control panel and connect to it you might want to be set up to print alarm activity Before you add any photos to Person records you need to ensure that the photo aspect ratio is set correctly Note For the changes on the Parameters form to take effect you must save the change and then stop and restart the Alliance 8300 services The easiest way to do this is to restart the computer System wide global settings for Alliance 8300 are specified on the Parameters form including The database archive settings daily weekly or monthly Whether to print badge and alarm activity and to which printer s Alarm sound settings Photo aspect ratio for capturing images The names of the labels that will be used globally for the user fields and address fields Identification of modems that are used to communicate with control panels The Parameters form is divided into six tab pages Settings tab see Settings tab below User Fields tab see User Fields tab on page 49 Address Fields tab see Address Fields tab on page 49 Communication Settings tab see Communication
116. ir associated cameras control live video as well as search and play back recorded video events Alliance 8300 Administration Manual and Operation Guide 81 Changing your password The Change Password menu opens the Change Password form which allows you to change your password Selecting facilities The Select Facilities command opens the Set Active Facilities form which allows you to change the facilities currently in use Performing engineer walk test or user walk test These menus allow the user or engineer to start the walk test and to monitor its progress Select the areas and then start the test The list Zones To Test provides users with a list of untested zones The zone assigned to the selected area will be included into this list only if the Engineer Walk Test or User Walk Test in the Zone Database is enabled for this zone It is assumed that Alliance database is synchronized with the panel s database so that Alliance can determine the same list of zones to be tested As zone tested events are received from the panel the particular zones will be moved from the list of untested zones to the list of tested zones The Walk Test State can indicate one of the following Table 4 Possible walk test states State Description Unknown Status unknown Idle Ready to start the test In use Busy other test execution is already in progress Started Test request sent In progress Test request accepte
117. irm Password field 8 Click OK 9 For local Windows user accounts you must repeat steps 1 through 6 at every Alliance 8300 computer ensuring that the new password is identical in each instance Database passwords This section describes the use of the Alliance 8300 8700 Database Maintenance utility for Changing the sa password see Changing the sa password below Changing the exreport password see Changing the exreport password on page 133 Resetting the application password see Resetting the application password on page 134 Both the Alliance 8300 and Alliance 8700 applications use MS SQL During installation an SQL user sa system administrator with password is created and must not be changed until after installation has been completed Changing the sa password We strongly suggest that you assign a unique password of your choice for the MS SQL System Administrator sa user for increased security against database intrusion by computer software viruses and hackers The following procedure describes how to change the MS SQL password for user sa system administrator on an Alliance 8300 Professional Server computer or on a standalone Alliance 8700 computer using the Maintenance utility To change the sa password 1 Select Start gt Programs gt UTC Fire amp Security gt Alliance 8300 gt DB Maintenance 2 From the D
118. is slightly different from most other windows it is a one off record for each control panel for example every Alliance control panel has only one Timer database record All the fields are data entry fields and have a range of blank representing zero or 1 to 255 Program all system wide timers in this section Installer gt System Options gt System Options System options menu is slightly different from most other windows it is a one off record for each Alliance for example every control panel has only one System options record This function is used to record options common to the whole system Installer gt System Options gt Custom LCD message Custom LCD message allows you to modify the text displayed on the RASs connected to the Panel You may enter up to 32 characters for this text You will only see this text displayed on the RASs if there are no alarms system or fault messages Installer gt System Options gt Next Service Set a date and text to appear for the next routine service call Alliance 8300 Administration Manual and Operation Guide 35 Installer gt System Options gt Auto Reset This function is used to program the control panel to automatically reset alarms The reset of alarms are for selected areas determined by an alarm group and are reset after a predetermined time that is programmed in this window Use this facility when it may not always be possible to reset an alarm manually Installer g
119. ities A F on page 3 for details about facilities 5 On the Definition tab define the control panel for more information press F1 for online help Alliance 8300 Administration Manual and Operation Guide 15 6 On the Communications Settings tab click the Communication Type arrow and select Serial 7 Under Serial Dial Up click the Com Port arrow and select the port that will be used to connect to the control panel 8 If the control panel and the Alliance 8300 computer are located in different time zones click the Timezone tab to select the control panel s time zone 9 If the control panel already has existing users click the Badge Groups tab and then remove any Badge Groups named MASTER Installer Type or MASTER Operator Type Note Failure to remove Badge Groups named MASTER Installer Type or MASTER Operator Type prior to saving a new control panel record may result in overwriting existing users 1 and 50 with the MASTER Installer or MASTER Operator types as applicable 10 Select File gt Save Record Note Prior to connecting to a control panel for the first time you may wish to suppress the receiving of events See Connecting and uploading data on page 18 for details Setting up a dial up connection to an ATS control panel An Alliance 8300 computer fitted with an approved modem may connect to a control panel via dial up Note If a modem is to be used to communicate with a control panel you mus
120. ity form For example C ping 10 40 254 250 If the ping command fails with a Request timed out message verify that the host IP address is correct that the host is operational and that all the gateways routers between this computer and the host are operational You should receive a reply screen display similar to the shown on Figure 18 below Figure 18 Sample Ping command reply screen Server client communications A client computer is not able to control a panel remotely Solution Communications may be blocked by DCOM Services permissions or by a firewall in the case of Windows XP SP2 Use the SpInitClient utility see Alliance 8300 Administration Manual and Operation Guide 117 SpInitClient exe on page 140 to configure these items for the client computers and then restart the Alliance 8300 services More than one client computer may be involved The client displaying the error message affected client may be unable to connect to a panel which is hosted by a different client host After using the SpInitClient utility on both client computers restart the services on the host before restarting the services on the affected client Client s connection to the license server is lost When the connection to the license server is lost Alliance behaves as if it reaches all license related limits excluding the license time the License Unavailable mode with 12 hours timer is activated If the connection to the
121. l license key follow the complete license registration procedure described in the Alliance 8300 Installation Manual Restart the computer Alliance 8300 Administration Manual and Operation Guide 107 Diagnostics and troubleshooting Alliance 8300 provides an extensive diagnostic utility named DiagView To access DiagView select Administration gt Diagnostic Viewer This utility is very flexible in that you can selectively activate the monitoring of Alliance 8300 system components when needed Note Due to this the amount of data stored for diagnostics may make finding issues difficult Activate diagnostics only when requested so be qualified support engineers This utility plus some common questions and answers are covered in this chapter Turning on diagnostics By default only a limited number of debug messages are stored and displayed To store or display more debug messages in the Diagnostics Log within Alliance 8300 the diagnostics for that component you wish to monitor COM port control panel or client MUST be turned on Each client computer will have a set of diagnostic objects that represent what can be monitored on that machine Diagnostic objects can be controlled remotely turned on or off All diagnostic objects can write messages to a common logfile or any diagnostic object can write to a separate logfile that can be defined by the user Creating a Logfile To create a logfile 1 Select Administratio
122. l listed Note Suppress receiving events from the control panel until after uploading the full database This enables Alliance 8300 to learn details of the alarms to be reported and so avoids the alarms being lost and reported as warnings in the diagnostic log 2 Right click the control panel in the Controller Utility form and clear the Accept Events option to suppress receiving events from the control panel 3 Right click the FAS or the control panel in the Controller Utility form and select Set Online Alliance 8300 initiates communication with the device After communication has been established the status field displays Connected Alliance 8300 Administration Manual and Operation Guide 19 4 Right click the FAS or the control panel in the Controller Utility form and select Upload gt Full Database to copy the entire database from the controller into Alliance 8300 5 If you suppressed events in step 2 you may now select the Accept Events option if you want to receive events Completion After connecting to a control panel and uploading data you have verified the operation of Alliance 8300 This concludes the installation process 20 Alliance 8300 Administration Manual and Operation Guide Operator interface Introduction This chapter describes the Alliance 8300 workspaces and the methods of selecting operator commands The Alliance 8300 login ID identifies an operator and every operator has assigned permissions
123. l you need A personnel type can be associated with a specific badge design Badge Designs A Default badge designs are provided as a starting point but must be edited to suit your needs A badge design can be associated with personnel types so that for example you can tell from the badge which staff are permanent and which are contractors Alliance 8300 workstations require Imaging to be installed and licensed in order to edit badge designs Department A Department names are used in person records and reports for sorting purposes Badge Groups A Alliance 8300 provides several default badge groups for use with control panels It is recommended that you determine what badge 6 Alliance 8300 Administration Manual and Operation Guide groups are needed for each new control panel defined in Alliance 8300 and remove unneeded badge groups before you initially save the control panel record Refer to the Alliance 8300 Online Help for more information Tasks to be performed Table 2 below describes the Alliance 8300 tasks required to verify that the Alliance 8300 installation is complete and functioning correctly Table 2 Initial Setup of Alliance 8300 Task Menu gt Form Reference 1 Start Alliance 8300 and log in File gt Login page 6 2 Add yourself as an operator in Alliance 8300 Administration gt Operator page 7 3 Program system parameters Administration gt Parameters page 8 4 OPTIONAL
124. letion 19 Operator interface 20 Introduction 20 Starting Alliance 8300 20 Main window 20 Toolbar 21 Status bar 22 Forms 23 Main menu command reference 24 File Menu 25 Search Menu 27 View Menu 28 Operations Menu 28 Personnel Menu 31 Device Menu 32 Advisor Master menu options A 33 Advisor Master gt Installer menu options 33 CCTV menu options C 41 FAS Menu Options F 41 Administration Menu 41 Reports Menu 43 Window Menu 45 Help Menu 45 ii Alliance 8300 Administration Manual and Operation Guide Setting system parameters 46 Settings tab 46 User Fields tab 49 Address Fields tab 49 Communication Settings tab 49 Clear Archive tab 50 Badge Learn tab 51 Permissions facilities and operators 52 Creating Alliance 8300 permissions 52 Creating facilities 54 Creating operators 54 Managing facilities 56 Configuring devices 57 Configuring alarms 57 Configuring a control panel 58 Standard alarm system programming 58 Additional alarm system programming 59 Using a four door lift DGP in access control system programming 60 Standard four door lift DGP programming 60 Additional four door lift DGP programming 62 Configuring DVRs and cameras 63 Access rights persons and badges 64 Access rights 64 Person profile 64 Person 65 Badges 65 Badge groups 65 Control panel memory 68 Learning badge data 69 Controlling operations 70 Managing control panels 70 Monitoring badges 72 Monitoring alarms 73 Combined monitoring 74 Creat
125. ll be sent to the control panel DGP Controller Status Select to display a DGP list by all controllers or by controller The lists may be filtered by your assigned operator facilities see Operator interface on page 20 for details The DGP Status screen shows the current state of the selected DGPs as received from the control panel Click Get Status to send a request for updated information from the control panel Managing time locks TML TML Control Before commencing the control commands described below all the correct Bank DGP needs to be selected in the left hand window of this control menu Inhibited TMLs Used to inhibit or uninhibit the TMLs Allow Vault Sensor In case one or more TMLs are inhibited allows that the vault sensor is still operational Solenoid override Used to override the solenoid detection switch when not used In the Purpose field enter a comment explaining the reason for changing the TML states These comments are written to the operator history file and appear on the Operator History Report Purpose Field Managing Fire Alarm Systems FAS Control and Status Fire Alarm Systems functionality is described in the Alliance 8300 FAS Reference Guide Managing digital video Digital Video Viewer The Digital Video Viewer menu item under the Operations Menu opens a video command and control application that allows you to monitor digital video multiplexers recorders and the
126. lliance 8300 running on the server computer Accessing help To access the Online Help press the F1 key Alternatively select Help gt Help Topics from the menu bar Note You do not have to be logged in to access help Adding an operator Add yourself as an operator in Alliance 8300 This will allow Alliance 8300 to record the steps you take in setting up the system To add yourself as an operator in Alliance 8300 1 Select Administration gt Operator 2 Select File gt New Record The Operator form displays in edit mode the Save Record command is enabled 3 Add your details to the Operator form Various permissions are available initially referring to certain tasks like security reception or System Administrator Select an appropriate permission For detailed information about setting up an operator refer to the Alliance 8300 Online Help 4 Save the Operator form log off and then log in as the new operator Defining facilities The Alliance 8300 database can be partitioned and related records can be grouped In Alliance 8300 these groups are called facilities A Facility option can be designated on most forms throughout the system and any number of facilities can be defined It is recommended to create facilities and associate new control panels to facilities from the very start assign a facility to a control panel record before saving the record This will help ensure that all the data related to the c
127. llow members of the user group to have full access to HLM Software UTC Fire amp Security registry key and all its sub keys 144 Alliance 8300 Administration Manual and Operation Guide SPStop exe The utility SPStop exe is used to shut down Alliance 8300 services when they will not shut down from the Services window see Figure 21 below Figure 21 Select a service and then click Stop Service Note Only use SPStop exe to shut down Alliance 8300 services when they do not shut down normally Click Start then Run At the Run window browse to Program Files UTC Fire amp Security Alliance 8300 SPStop exe Click Open to display the file name in the command line of the Run window add the argument All and then click OK Your display should look similar to the following Figure 22 Run window Alliance 8300 Administration Manual and Operation Guide 145 Index A Access 2002 connecting a project with Alliance 8300 database 88 90 creating reports 91 93 database utilities 91 access rights 64 alarm groups 64 badges 65 door groups 64 floor groups 64 person 65 person profile 64 address fields 49 administration alarm category 43 alarm notifier 43 camera preset 42 CCTV alarm 42 client 41 diagnostic setting 42 diagnostic viewer 42 event trigger 43 facility 43 instruction 41 logfile 42 map background editor 43 operator 41 override 42 parameters 42 permission 41 response purpo
128. lter the Doors with assigned required HSU list By Controller The doors available for your control display in the door list as permitted by Operator Facilities assigned to you Click Check Status to get the states of the High Security Regions that doors are assigned to Type up to 20 words in the Purpose text box to describe the reason for the command These comments are written to the operator history file and appear in the purpose field of the Operator History report Select High Security Regions you want to control and then click proper command Stop Alarm or Reset Number of users Managing lifts Lift Control Use the Lift Control form to display a list of lifts for all of your assigned control panels or for a selected control panel Click the Select Lift arrow and select a lift from the list The associated lift number floor number and control panel description are displayed in the list Click the floor that you want to control and then select a function Disarmed or Armed The command will be sent to the control panel Select from the predefined Purposes or type a Purpose text to describe the reason for the command These comments are written to your operator history file and appear in the purpose field of the Operator History report Lift Status Use the Lift Status form to display a list of lifts for all of your assigned control panels or for a selected control panel Click the Select Lift arrow and select a lift f
129. menu item opens the Digital Video Device form that allows you to define configure and request status of your digital video devices CCTV gt Camera The Camera form menu item of the Device menu opens the Camera form allowing you to edit your camera database records FAS Menu Options F FAS gt Setup These options allow to configure options necessary to interface to the Fire Alarm System equipment Please refer to the Alliance 8300 FAS Reference Guide FAS gt Devices Use the Devices command to change description and state icons for supported Fire Alarm System point types You can change the default icon for each state a point type may have Administration Menu Operator The Operator command opens the Operator form that allows you to set up individuals as users for the Alliance 8300 system and assign the facilities to which they have access Permission The Permission command opens the Permission form that allows you to define Operator access to various forms within Alliance 8300 Client The Client command opens the Client form allowing you to define a client computer API Connections The API Connections command opens the API Connections form that allows you to define records to enable external applications to interface with Alliance 8300 See also the Alliance 8300 API Manual Instruction The Instruction command opens the Alarm Instructions form that allows you to create instructions to link with alarms Th
130. n gt Logfile Result The Logfile form displays 2 Click Add Record 3 Your Computer name displays 4 Enter a LogFile name to include an spl extension 5 Click Browse to navigate and select a folder in which to store the logfile 6 Click Save To enable diagnostics 1 Select Administration gt Diagnostic Setting 2 Click Search in the toolbar to display a list of components that you can monitor 3 Select the desired component Note All diagnostic objects are prefixed with a machine name 108 Alliance 8300 Administration Manual and Operation Guide 4 Select Enable debug messages check box and click Save 5 When you are finished troubleshooting the system don t forget to go back and DISABLE debug messages Caution The more items you turn on for monitoring the more the Alliance 8300 system performance is compromised This is even more important when monitoring port communications or control panel items There are many components available to monitor The diagnostic objects such as COM1 display the communications protocol between the control panel and its server as the information comes into the COM port The diagnostic objects such as control panel 1 display how information is being processed for that control panel The remaining components are for client manager service system service and other functional components Viewing the diagnostics logs Alliance 8300 prov
131. n questions Caution Always use extreme care when editing the Windows registry Making a mistake while editing the registry can cause Windows to behave erratically To fix this problem you will need to reinstall your operating system Installing Alliance 8300 What is the order of events during installation The complete order of installation is detailed in the Alliance 8300 Installation Manual A summary of the installation process follows To install the program 1 Install Alliance 8300 on your Server computer license domain and database server run on the Server computer 2 Create the database on the server 3 Register the Alliance 8300 license on the Server computer 4 Start the Alliance 8300 application 5 Use the Client form to add and configure all your clients 6 Install Alliance 8300 on your client computers 7 License the client on the Alliance Server What does this message mean You must have Administrator Rights in order to install Alliance 8300 Server software You are logged in to Windows as a user who does not belong to the local Administrators group The Alliance 8300 software can only be installed by a Windows user who belongs to the local Administrators group Solution Log out then log in as a Windows user who belongs to the Administrators group or add the Windows user to the Administrators group Starting Alliance 8300 The Alliance 8300 server computer must be set up in a manner th
132. nfiguration changes without the changes being sent prematurely by Alliance 8300 72 Alliance 8300 Administration Manual and Operation Guide Allow installers to make all necessary configuration changes and apply those changes during times of low risk Monitoring badges Badge Monitor The Badge Monitor command opens the Badge Monitor form that allows the operator to monitor badge activity according to the operator s facility assignment see Operator interface on page 20 In the following list commands are available from both the toolbar and right click shortcut except where noted The Badge Monitor commands are as follows Resume Starts the scrolling of badge activity This command is active only if you pressed the Pause button All badge activity that occurred while the Pause command was on will be displayed once you select resume Pause Suspends the scrolling of badge activity on the Badge Monitor Clear Clears all badge activity from the Badge Monitor Badge right click shortcut Opens the Badge form View Live Video right click shortcut For a selected badge transaction with a camera icon displayed use this shortcut to automatically access live video from camera s associated with the door RAS s badge transaction as defined by its event trigger Note The DVR must be online and in record mode View Recorded Video right click shortcut For a selected badge tran
133. ng control panels Controller utility The Controller Utility allows you to monitor control panel state and issue commands to one or more selected control panels using either Controller Utility toolbar or right click shortcut In the following list commands are available from both the toolbar and right click shortcut except where noted The Controller Utility form provides commands for devices Not all commands may be available for particular devices Possible commands are Edit Edit the properties of the selected control panel using the Controller Setup form New Define a new control panel using the Controller Setup form Change state Set the selected offline control panel online or set the selected online control panel offline Dial Hangup Enabled only when the selected intrusion control panels are dial up type and have the same connection status for example currently connected A dial or hangup command applies to all selected control panels Download gt Badges Database Send the badges database to the selected Advisor Master control panels Download gt Installer Database Send the installer database to the selected Advisor Master control panels Download gt Full Database Send both the badges and installer databases to the selected Advisor Master control panels Upload gt Installer Database Receive the installer database from the selected Advisor Master control panels
134. ninstall and reinstall Alliance 8300 you will need to reset the DCOM permissions and the Firewall exceptions then use the SpInitClient utility see SpInitClient exe below If you have added a Windows user and need to manually set permissions use the SPDirShare utility see SPDirShare exe on page 142 and the SPShare utility see SPShare exe on page 142 For troubleshooting only you may need to force shut down the Alliance 8300 services use the SPStop utility see SPStop exe on page 144 SpInitClient exe Use the SPInitClient utility SPInitClient exe to Change the name of the Alliance 8300 server computer on either the server or on a client server computer name is normally corrected during Database restore Create the required DCOM permissions and firewall exceptions when upgrading Windows XP to Service Pack 2 Changing the server name Use the SPInitClient utility when the Alliance 8300 Professional Server computer has its name changed or when Alliance 8300 Professional Server is moved to a different computer To change the name of the server computer in the Alliance 8300 database 1 Shut down the Alliance 8300 client application 2 Stop Alliance 8300 services 3 Run the SPInitClient utility located in typically C Program Files UTC Fire amp Security Alliance 8300 4 Select License Setup Alliance 8300 Administration Manual and Operation Guide 141
135. nistration gt Client menu Adding clients You can add clients that are already set up on the network When you click the Browse button you receive a view of all computers that Alliance 8300 can find on your network Select the ones you wish to use You can add as many clients as you want However only the licensed maximum can connect to the server at the same time For specific features of the Client form refer to the Alliance 8300 Online Help Modifying removing clients To remove a client from the network it must be disconnected This can be done by having that client exit or by selecting the client on the Client Monitor form and clicking Disconnect on the toolbar or selecting Disconnect from the shortcut menu of the Client Monitor form You MUST have a permission action of All which is set on the Permission form in order to disconnect clients You can enable or disable Imaging on a client without disconnecting it You may have more Imaging stations set up than you have licenses However if not all the clients require the license at the same time you can enable and disable the license for the appropriate clients 84 Alliance 8300 Administration Manual and Operation Guide Reports and templates This chapter discusses reports and templates for the reports Alliance 8300 provides extensive reporting capabilities based on your system configuration All reports are selections of the Reports menu Note Reports are filtered s
136. nly to Windows XP Service Pack 2 142 Alliance 8300 Administration Manual and Operation Guide SPDirShare exe SPDirShare exe is a command line utility that enables a specified folder to be shared by a specified Windows user group under a share name If the specified Windows user group doesn t exist it will be created with the description Alliance 8300 Admin Group Any Windows user with membership in the user group will be allowed full access rights to the folder Note You must be logged into Windows as an administrator to use this utility To use SPDirShare exe 1 Click Start gt Run 2 In the Open box type cmd and then click OK 3 In the command window type cd followed by the path to the location of SPDirShare exe For example type cd Program Files UTC Fire amp Security Alliance 8300 and then press ENTER 4 Type SPDirShare lt dir gt lt share gt lt group gt where lt dir gt is the full path name of the specified folder lt share gt is the share name lt group gt is the user group Note Enclose the name in quotation marks if the path name share name or group name contains spaces for example C Program Files UTC Fire amp Security Alliance 8300 Images 5 Press Enter 6 Type EXIT and then press Enter to close the command window SPShare exe SPShare exe is a command line utility that can be used on the Alliance 8300 server or on a cl
137. o that supplied information pertains only to the selected facilities of the current user Reports For complete details of fields and capabilities of each Report refer to the Alliance 8300 Online Help Note Be careful when selecting font styles and sizes Some styles may not appear as desired when printed and some sizes may be too large for the page Use the Print Preview command to check how the font style and size will print on a page Fourteen standard reports are provided Four are history reports In addition Alliance 8300 has the ability to access reports you have created using a third party report generator The following is a brief description of each report Standard reports Person Provides personal information such as address department and person profiles on all or a subset of persons in the system Also provides an information for reports regarding badges assigned and regions Badge Provides information on badges on all or a subset of badges in the system Includes a report to relate Alliance badges to Advisor Master users Administration Generates reports about the administrative options of the system Report types include alarm instruction archive client facility host parameter operators permission and response Advisor Master Generates reports about the Advisor Master control panel devices in the system Floor Access Lists the people who have access to floors Door Access Provides a list
138. om the Operations menu Note If you as an operator do not have a particular facility assigned to you that facility will not be available to you from the Facilities list on various forms Adding a facility To add a facility in Alliance 8300 1 Select Administration gt Facility 2 Select File gt New Record The Facility form displays in edit mode the Save Record command is enabled 3 Type a name to describe the new facility in the Description field 4 Save the Facility form Creating operators An operator is an individual who can access and control the Alliance 8300 software An Alliance 8300 operator has a login ID and password for Alliance 8300 This login ID and password is independent of the operator s Windows user account login ID and password Alliance 8300 Administration Manual and Operation Guide 55 Note An Alliance 8300 operator must have a Windows user account before they can use the Alliance 8300 system An identical Windows user account with membership to the appropriate groups must be created on every Alliance 8300 computer in the system the server and all of the clients This enables the Alliance 8300 server and client computers to communicate as a workgroup regardless of whether an Alliance 8300 operator is logged in Refer to Adding Windows users on page 126 for details of adding Windows user accounts Adding an operator When using the Operator form for search for existing re
139. omputer as user secure with the assigned password and attempt to restart Alliance 8300 on the remote client computer If the Alliance 8300 client record Administration gt Client for the remote Alliance 8300 client computer has not been set up in the Alliance 8300 server computer If the maximum number of clients permitted by the Alliance 8300 license is currently being used On the Alliance 8300 server computer check the bottom of the Client Monitor form and verify that there is at least one license available If Alliance 8300 was not correctly installed on the remote Alliance 8300 client computer for example if the wrong Alliance 8300 server name was used during the client installation or if the Alliance 8300 client wasn t licensed correctly I get a connection error when I try to start Alliance 8300 on a remote client computer To fix this problem 1 Make sure the Alliance 8300 server computer is running and connected to the network 2 On the Alliance 8300 server computer go to the Services form and check Alliance 8300 services If the Status column is blank for a service then it is not running Highlight the service and click the Start button If the status changes to Started then the service is now running Try to start Alliance 8300 on the remote computer now If the status does not change to Started use DiagView on the server computer to check the current day s log It should di
140. on s record or access rights assigned to the Administration Staff Alliance 8300 automatically downloads sends the required user data to Control panel B Control panel C controls the building s engineering offices and also has no memory expansion up to 50 users A special Badge Group has been created and assigned to Control panel B named Engineering Staff Whenever a change occurs in Alliance 8300 to a person s record or access rights assigned to the Engineering Staff Alliance 8300 automatically downloads sends the required user data to Control panel C Control panel A has been assigned the Badge Groups Administration Staff and Engineering Staff among others Whenever a change occurs in Alliance 8300 to a person s record or access rights belonging to either the Administration Staff or the Engineering Staff Alliance 8300 automatically downloads sends the required user data to Control panel A as well as to Control panel B or Control panel C as needed For more information see Badge groups on page 65 and Control panel memory on page 68 Controller setup A All new Alliance 8300 control panel records are created with at least one MASTER badge group Master Installer type assigned Badge No 50 enables a new control panel to be programmed initially Alliance 8300 Administration Manual and Operation Guide 3 Master User type assigned Badge No 1 enables a new control panel to be used
141. on Manual for details about licensing Alliance 8300 As applicable to Alliance 8700 You may need to reset the application password if The Windows registry entry was deleted or corrupted You wish to change the encrypted application password as a security precaution Procedure The following procedure describes how to reset the application password on an Alliance 8300 Professional Server computer or on a stand alone Alliance 8700 computer using the Maintenance utility To reset the application password 1 Select Start gt Programs gt UTC Fire amp Security gt Alliance 8300 gt DB Maintenance Result The Alliance 8300 8700 Database Maintenance utility window displays 2 From the Database menu select Reset Application Password Result The Alliance 8300 8700 Database Maintenance Reset Application Password window displays 3 Type the current system administrator password and login and then click Reset Alliance 8300 Password or Reset Alliance 8700 Password as required 4 Exit the Alliance 8300 8700 Database Maintenance utility 136 Alliance 8300 Administration Manual and Operation Guide Note Resetting the Alliance 8300 application password puts the Alliance 8300 system into demo mode and will need to be relicensed You will need to contact UTC during business hours to complete the relicensing process Refer to the Alliance 8300 Installation Manual for details Alliance 8300 Administration
142. on page 20 for details Select from the predefined Purposes or type a Purpose text to describe the reason for the command These comments are written to the operator history file and appear in the purpose field of the Operator History report Click the Arming Station you want to control and then select a function Inhibit Uninhibit or Door Open The command will be sent to the control panel Arming Station Status Select to display an Arming Stations list by All Controllers or By Controller The lists may be filtered by your assigned operator facilities see Operator interface on page 20 for details The Arming Station Status screen shows the current state of the selected Arming Stations RASs as received from the control panel Click Get Status to send a request for updated information from the control panel Managing DGPs DGP Controller Control Select to display a DGP list by all controllers or by controller The lists may be filtered by your assigned operator facilities see Operator interface on page 20 for details Select from the predefined Purposes or type a Purpose text to describe the reason for the command These comments are written to the operator history file and appear in the purpose field of the Operator History report 80 Alliance 8300 Administration Manual and Operation Guide Click the DGP you want to control and then select a function Inhibit Uninhibit or Battery Test The command wi
143. ontrol panel is kept within the same database partition and will help speed access to data Operators can be assigned to one or more facilities and can choose which facilities to be active at any given time Usually the system administrator is assigned to all facilities All records have the default Ignore Facilities which means the records are not under facility protection therefore those records are visible to all operators 8 Alliance 8300 Administration Manual and Operation Guide For more information about setting up a facility refer to the Alliance 8300 Online Help You can assign more than one facility to an operator To assign the operator to a facility 1 Click Administration gt Operator 2 Click Search gt Search to display the operator records 3 Select the operator to which you want to assign to a facility If only one operator record was created it will be displayed 4 Click the Facilities tab 5 Click Assign Facilities Result The Facility Assignment dialog displays In this example there are two facilities available Main Campus Building 1 and Main Campus Building 2 We want to assign an operator to the Main Campus Building 1 to allow the operator to assign badge holders to that facility only 6 In the Available column select the facility that you want to assign to the operator 7 Click the right arrow button to move the selection to the Assigned column 8 Click OK In the
144. ontrol panel When adding a control panel with the default badge groups the default Master Installer and Master User will be downloaded to the control panel as users along with any additional badges that have been assigned to the panel s default badge groups To prevent this remove the badge groups prior to saving the record 68 Alliance 8300 Administration Manual and Operation Guide Control panel memory The use of memory expansion modules governs the number of users available to Advisor Master control panels and Advisor Master four door or four lift DGPs Table 3 Number of available users for different memory types Panel memory Quantity of users Small no expansion 50 Expanded I MB 11 466 IUM Tiny software IUM 50 IUM Mini software IUM 2 000 IUM Small 4 MB hardware IUM 17 873 IUM Expanded 8 MB hardware IUM 65 535 Note Advisor Master four door or four lift DGPs must be fitted with the same memory expansion modules as the associated control panel In Alliance 8300 the closest counterpart to control panel users are badges In fact a badge represents a collection of users across multiple control panels A badge will create a user record for a control panel under the following conditions The badge is assigned to a person The badge belongs to a badge group that has associated control panels users will only be created in those control panels The badge is active In control p
145. opriate Alliance 8300 subfolders See Restoring files on page 105 2 Run the Alliance 8300 Database Converter utility ConvertAlliance8300 exe located in typically C Program Files UTC Fire amp Security Alliance 8300 DbScripts 3 The Alliance 8300 Database Converter window displays 4 Type the password for the login sa The server name login script paths and database file location edit boxes are completed automatically 5 In the Conversion Directory window navigate to the location that holds appropriate conversion files supplied with the updated Alliance 8300 files typically on the Alliance 8300 CD to update both the database structure and contents 6 The Update Stored Procedures box is selected by default This setting is appropriate for performing a single update however you might want to clear the box if you wanted to perform a series of updates as quickly as possible in which case you would need to select the box for the last update in the series 7 Click Convert Database 8 Restart Alliance 8300 System administration utilities Refer to the following pages for administration tasks If you need to change the server name for the server or a client use the SpInitClient utility see SpInitClient exe on page 140 140 Alliance 8300 Administration Manual and Operation Guide If you have upgraded Windows XP to Service Pack 2 on the server or a client and you do not want to u
146. ow is shown in Figure 6 on page 21 Alliance 8300 Administration Manual and Operation Guide 21 Figure 6 Alliance 8300 Main Window 1 Menu bar 2 Toolbar 3 Status bar Toolbar Toolbar buttons are a quick way to access commonly used menu items Figure 7 Alliance 8300 Main Window Toolbar From left to right the Toolbar buttons apply the following commands Save button see Save Record Ctrl S on page 25 New Record button see New Record on page 25 Delete Record button see Delete Record on page 25 Print Preview button see Print Preview Report on page 26 Clear Search button see Clear Search F7 on page 27 Recall Search button see Recall Search F8 on page 27 Search button see Search F9 on page 27 Controller Utility button see Controller Utility Ctrl U F A on page 28 22 Alliance 8300 Administration Manual and Operation Guide Badge Monitor button see Badge Monitor Ctrl B A on page 28 Live History Log button see Live History Log F A C on page 29 Alarm Monitor button see Alarm Monitor Ctrl A F A C on page 29 Client Monitor button see Client Monitor Ctrl C on page 29 Alarm Graphics Viewer button see Alarm Graphics Viewer Ctrl V on page 29 Door Output Control button see Door Output Control Ctrl D
147. p typical instructions for using a tape drive are listed below Similar procedures apply for using Microsoft Windows Backup to backup to other media To back up to the tape drive 1 Insert the tape to which you want to back up 2 Click on Start gt Programs gt Accessories gt System Tools then Backup Result Microsoft Windows Backup will appear 3 From the Welcome to the Backup and Recovery Tools window click Backup Wizard then Next See Figure 16 above 4 Assuming you want to backup files navigate to C Program Files UTC Fire amp Security Alliance 8300 or wherever the installation of Alliance 8300 resides on your computer Select the folder to back up Click Next Result The Where to Store the Backup window displays Note Microsoft Windows Backup does not backup the Alliance 8300 databases in the Database sub folder These must first be backed up using the Alliance 8300 8700 Database Maintenance utility and then the resulting BAK files can be backed up using Microsoft Windows Backup See Backing up Alliance 8300 and 8700 databases on page 100 for details about backing up these files 5 Select the Backup media type and Backup media or file name and click Next 6 Completing the Backup Wizard window displays 7 Click Finish Result The Backup Progress displays 8 Click Close and exit the Backup window Alliance 8300 Administration Manual and Operation Guide 103 Backing up to your compu
148. r in the Zone Database Area Database RAS Database or Zone Shunts Installer gt Macro Logic This function is used to activate an event flag or a zone under specific logic conditions Up to four outputs or event flags can be included in the logic equation Each output or event flag in the logic equation can be programmed as an AND or OR function and can also be programmed to invert the logic Programming options are provided so that the result of the equation event flag or zone will pulse time on delay off delay or latch when true Note It is very important to plan the Macro Logic carefully on paper noting all details and the origin of every zone and or event flags before attempting to program 38 Alliance 8300 Administration Manual and Operation Guide Installer gt To remote devices gt 4 Door Lift DGP gt General Use the 4 Door Lift DGP Setup to program DGPs associated with Intelligent four door controllers Note You must use the Installer gt DGP Setup form to define the Four Door or Four Lift DGPs before using this form Installer gt To remote devices gt 4 Door Lift DGP gt Doors Use Doors Setup to program individual doors associated with Intelligent four door controllers Installer gt To remote devices gt 4 Door Lift DGP gt Lifts The Lifts Setup form is used to set up all lift elevator options for Intelligent four lift controllers Installer gt To remote devices gt 4 Door Lift DGP g
149. r changing Windows user passwords is described in the following sections Changing the secure password below Changing other Windows users passwords on page 131 Changing the secure password If the password for secure is changed on one Alliance 8300 computer then it must be changed to the same password on all Alliance 8300 server and client computers The secure password is changed differently on the Alliance 8300 server and client computers Server procedure Use the following process on the Alliance 8300 server computer to change the password for the Window user account secure To change the password for the Window 1 Click Start gt Programs gt UTC Fire amp Security gt Alliance 8300 gt Alliance 8300 License The Alliance 8300 License Setup screen displays Alliance 8300 Administration Manual and Operation Guide 131 2 Click the User and Password tab to display the DCOM User Name and Password fields 3 Type the new password in the Password field and then re type the new password in the Password confirm field Click Register to apply the change The Alliance 8300 License Setup screen closes Client procedure The password for secure must be changed on the Alliance 8300 server before it can be changed on the clients See Server procedure on page 130 for details To change secure password 1 Press Ctrl Alt Del to display the Windows Security dialogue 2 Cl
150. rd batches 38 40 central station 35 class database 40 clock correction 40 computer connection 35 CS reporting 35 custom LCD message 34 digital video device 41 digital video recorder 40 door groups 33 doors 38 DVR 40 41 event flag descriptions 37 event to output 36 FAS 41 floor groups 33 floors 38 fobs 39 four door lift DGP 38 holidays 33 IADS DGP 38 IADS DGP devices 39 lifts 38 macro logic 37 38 next service 34 printer 37 RAS 34 RAS options 40 regions 38 system event flags 37 system event to channel mapping 40 system options 34 test calls 40 text words 35 timers 34 timezones 35 TML group 39 TZ to follow output 36 vault areas 36 voice reporting 40 wireless DGP 39 wireless zones 39 zone database 33 zone shunts 36 Diagnostic Viewer 107 diagnostics turning on 107 viewing 108 diagnostics log 108 DiagView 107 digital video viewer 80 domain environment 52 110 DSN configuration 122 DVMR 40 41 DVR 118 configuring 63 E e mail 48 event trigger 43 events accept reject 71 event triggered video 4 external reports launching 94 F facilities 3 7 52 81 facility adding 54 managing 56 FAS 41 file create default template 26 delete 25 exit 27 export 26 logoff 26 new record 25 notes 25 print preview report 26 print report 26 print setup 26 save record 25 save template as 26 set as default template 26 file sharing 5 112
151. re 8 classes containing 6 conditions that can be selected for reporting The order of programming after selecting the control panel is Select the class medical fire etc Select the reporting condition inhibit uninhibited etc Enable or disable the reporting by selecting or deselecting the central station number Installer gt Test Calls This menu holds all programming concerning test call reporting Installer gt System event to channel map This is the 200 Baud FSK French communication command Installer gt Voice Reporting Use this command to assign a voice message number from the Voice Module for example ATS7200 to specified event numbers Installer gt DVMR Configuration via RS232 Use this command to configure an 8 area or a 16 area control panel for connection to a DVMR Digital Video Multiplexer Recorder via a Serial Computer and Printer Interface printer port installed on the control panel The serial computer and printer interface must be connected to the RS232 1 port on the DVMR This connection is referred to as a high level interface HLI The HLI enables security staff to operate the DVMR via permitted RAS keypads to search for and view recorded video Refer to the appropriate control panel programming manual for detailed instructions Alliance 8300 Administration Manual and Operation Guide 41 CCTV menu options C CCTV gt Digital Video Device The Digital Video Device
152. rm Monitor The Alarm Monitor displays alarm input activity An alarm is displayed on the Alarm Monitor if the Monitor field was selected in the Alarm form Fire alarms will be shown in a separate section for Fire alarms only All other events from all devices including fire alarm systems will show in the general alarm section To view Fire Alarms click the Fire Alarms button in the Alarm Monitor only enabled if Fire Alarms are present All acknowledgments are recorded in both Operator and the Alarm History In addition all responses are recorded when the alarm is acknowledged There are three sections to this form The top section or pane lists the alarms The second pane lists any alarm instructions assigned to the current highlighted alarm The third pane allows you to respond to an alarm by either selecting a predefined response or entering your own In the following list commands are available from both the toolbar and right click shortcut except where noted The Alarm Monitor commands are as follows Remove All toolbar Remove all alarms on the Alarm Monitor regardless of whether the alarms are acknowledged or unacknowledged as long as it was not defined on the Alarm form as requiring an acknowledgment An operator must have an ALL permission for the Alarm Monitor in order to have access to this icon Remove Individual toolbar Remove one or more alarms without waiting for them to reset
153. rom the list The state of the Lift and its floors are displayed in the list as received from the control panel Click Get Status to send a request for updated information from the control panel Managing areas Area Control Select Area Control to display areas by All Controllers or By Controller The lists may be filtered by your assigned operator facilities see Operator interface on page 20 for details Alliance 8300 Administration Manual and Operation Guide 79 Select from the predefined Purposes or type a Purpose text to describe the reason for the command These comments are written to the operator history file and appear in the purpose field of the Operator History report Click the Area you want to control and then select a function Arm Forced Arm or Disarm The command will be sent to the control panel Area Status Select Area Status to display areas All Controllers or By Controller The lists may be filtered by your assigned operator facilities see Operator interface on page 20 for details The Area Status screen shows the current state of the selected Areas as received from the control panel Click Get Status to send a request for updated information from the control panel Managing arming stations Arming Station Control Select to display an Arming Stations list by All Controllers or By Controller The lists may be filtered by your assigned operator facilities see Operator interface
154. roups see Advisor Master gt Floor Groups on page 33 Holidays see Advisor Master gt Holidays on page 33 Advisor Master Installer menu options see Advisor Master gt Installer menu options on page 33 Digital Video Recorders see CCTV gt Digital Video Device on page 41 Cameras see CCTV gt Camera on page 41 Point Types see Point Type Icons on page 43 FAS refer to the Alliance 8300 FAS Reference Guide Refer to the Alliance 8300 Online Help for more details about these options Configuring alarms Alarm records are automatically created by Alliance 8300 when various device records are created For example when a Digital Video Recorder record is created using the Device gt Digital Video Recorder form and is given a description Second DVR Alliance 8300 automatically creates alarm records for the DVR with the following attributes The Description field displays the alarm description for example DVR Disk Full Alarm The Facility field displays the facility that Digital Video Recorder record was assigned to The Owner Description field displays Second DVR which is the content of the description field for the Digital Video Recorder record The Owner Type field displays UTC F amp S DVMR which identifies the alarm owner such as a control panel or DVR by the generic type of device The Cate
155. rt after entry Select if the door open close should be reported Select if forced opening is to be reported Select if the door should be held unlocked until the door opens Select if the door closed and locked is reported as locked Select if Door Open Too Long has to be reported Select if the reader is a Time and Attendance reader 62 Alliance 8300 Administration Manual and Operation Guide Select if a pulsed lock unlock is required Select if duress is to be disabled Select if closed and locked is to be reported as locked 12 On the Advisor Master doors setup form Hardware options tab program the following Enter the unlock output number Enter the forced output number if required Enter the warning output number if required Enter the Door Open Too Long zone number if required Enter the Door Open Too Long output number if required Enter the Request To Exit zone number if required Enter the fault output number if required Enter the door zone number Select if the 2nd door zone should be monitored Select the shunt zones if required Select the interlock zones if required Select the area s assigned to the door if required 13 On the Advisor Master door groups setup form program the required door groups 14 On the Person profile setup form program the Person profiles that require access control functions door groups
156. rver The SMTP E mail sending address From E mail Address The e mail address shown in the From field of the e mail message Allow Anonymous Address Select this option if the above SMTP server does not require an authorization Otherwise the settings below are necessary to configure E mail User Name The login of the SMTP server account E mail password Confirm Password The password for the SMTP server account Click Send Test E mail to send test e mail to the address defined in From E mail Address Alliance 8300 Administration Manual and Operation Guide 49 User Fields tab User Fields Labels Displays the current labels for the 90 user fields on the Person form Select a label to change it New label To change the label of a user field highlight the desired user field and type the new label The user field label can be up to 32 characters long Address Fields tab Displays the current labels for the 5 address fields on the Person form To change a label type over the existing text The address field label can be up to 32 characters in length Communication Settings tab Use this tab of the Parameter form to allocate the client modem pool modems to be used by client computers for communicating with dial up control panels Note Any change in this section requires Alliance services to be restarted Clients list Select a client computer in the Clients list Available modems
157. rver name optional If no server name is specified it is assumed that the currently used system is the server Note Enclose the name in quotation marks if the path name share name group name user name or server name contains spaces for example C Program Files UTC Fire amp Security Alliance 8300 Images 5 Press Enter 6 Type EXIT and then press Enter to close the command window If you run SPShare without parameters it only modifies the registry to set up permissions for Imaging the same is true whenever the total number of parameters is less than four If the folder name share name group name and user name are all entered SPShare performs the following tasks in sequence 1 If the specified user group doesn t exist it is created with the associated description Alliance 8300 Admin Group 2 If the specified user name doesn t exist it is created with the password master and the associated description set to Alliance 8300 Default User 3 The specified user name is added to the specified user group and to the Administrators group 4 A folder share is created for the specified folder share name and user group name full access rights are set for the group If both the folder name and share name are blank i e no folder share will be created 5 The registry is modified to allow the specified user group to have remote access to the registry 6 The registry is modified to a
158. rvices on the affected client Using Alliance 8300 Can I customize the toolbar and add more buttons No The toolbar cannot be customized and buttons cannot be added to the toolbar You can however change the position of the toolbar Simply click and drag the toolbar wherever you would like it to be on the screen Alliance 8300 Administration Manual and Operation Guide 113 How do I perform a search on a specific item The Search button can be found on any form that provides search capabilities If you click on this button and the current form is blank all records will be returned To specify criteria simply fill in the desired information For example if you want to find all badgeholders with the last name Smith type Smith in the Last name field and click on the Search button You can also use the character which allows you to search for patterns For example to search for badgeholders with the last name starting with Sm would yield such names as Smith and Smithers Searching for th would give names like Smith not Smithers Searching for ith would find both Smith and Smithers Why can t I delete a record Some forms such as the Door Output Status form and the Door Output Control form do not contain a Delete button because they display status information only Other forms such as the Alarm form or Alarm Category also do not contain a Delete button To keep the system stable NO ONE is given permission to delete
159. s each character as 6 Click the Permission arrow and select the operator s permission from the list of the available permissions 7 Click the Language arrow and select the operator s language 56 Alliance 8300 Administration Manual and Operation Guide 8 Define if the operator has the option to enter a purpose for issuing a control command in maps or from the control options in the Operations menu 9 Click the Facilities tab and then click the Assign Facilities button to display the Facility Assignment dialog This dialog lists the facilities available for assignment to this particular operator 10 Assign the required facilities to the operator 11 Save the Operator form Managing facilities Facilities assigned to an operator are active by default A facility may be set to Available inactive when it s not needed For example a facility may be created for future use and then made inactive to prevent the facility from being accidentally selected by the operator when using various forms Alliance 8300 Administration Manual and Operation Guide 57 Configuring devices The Alliance 8300 Device menu provides access to forms for configuring Alarms see Configuring alarms below Control panels see Advisor Master gt Setup on page 33 See also Configuring a control panel on page 58 Door groups see Advisor Master gt Door Groups on page 33 Floor g
160. s gt IADS DGP gt General Use IADS DGP Setup to program the mode and protocol for a particular IADS intelligent addressable device system DGP Alliance 8300 Administration Manual and Operation Guide 39 Note You must use the Installer gt DGP Setup form to define an IADS DGP before using this form Installer gt To remote devices gt IADS DGP gt Devices Use IADS DGP Devices Setup to program the address type and other defining parameters for individual IADS DGP devices Installer gt To remote devices gt Wireless DGP gt General Use Wireless DGP Setup to program the mode and other options for a particular Wireless DGP Note You must use the Installer gt DGP Setup form to define a Wireless DGP before using this form Installer gt To remote devices gt Wireless DGP gt Zones Use Wireless DGP Zone Sensors Setup to program the label code zone data and other defining parameters for individual Wireless DGP zone sensors Installer gt To remote devices gt Wireless DGP gt Fobs Use Wireless DGP Fob Sensors Setup to program the label code button assignment and other defining parameters for individual Wireless DGP fob sensors Installer gt To remote devices gt Advanced DGP Use Advanced DGP Setup form to program the mode and the following options for a particular Advanced DGP Battery load enabled Clocked output enabled Mains Check enabled Note You must use the Installer gt D
161. s indicate a license is available for use select Administration gt Client On the Client form Client tab select Enabled in Imaging Status to enable Imaging Return to the Client Monitor form to check the Enabled status 114 Alliance 8300 Administration Manual and Operation Guide 3 If you have the Alliance 8300 Imaging installed and your client has a license you will need a badge design file You should create your own and then save it in your Alliance 8300 Designs folder The Edit Badge Design button becomes enabled allowing you to enter the Badge Design program When I run DiagView and try to open a file only one logfile shows in the Logfile Dialog Solution This indicates the database cannot be accessed Test the database connection Services shut down while DiagView is running A dialog box pops up and displays the message Diagnostic Manager Service has Shutdown After I restart services no new messages are displayed Solution Communication has been lost with the services and the file needs to be reopened again when the services are up and running refer to Table 5 below I do not understand the order in which the services should be shut down and started Shutting down the Diagnostics Service will shut down the other Services Note the service dependencies as described in Table 5 below Table 5 Service Dependencies Service Dependency Alliance 8300 Diagnostics MS SQL Alliance 8300 System Manager Diagno
162. saction with a camera icon displayed use this shortcut to automatically playback recorded video from camera s associated with the reader s badge transaction as defined by its event trigger Note The DVR must be online and not in error condition or serving another request for playback of recorded video Quick Launch right click shortcut For a selected badge transaction with a camera icon displayed use this shortcut to automatically access live video and playback recorded video from camera s associated with the door RAS s badge transaction as defined by its event trigger Swipe amp Show Shows additional details on badge transactions for assigned Swipe amp Show readers Details include person last amp first name profile region picture when available and badge history If a valid event trigger is set live camera images will show next to the Swipe and Show form Assign Swipe amp Show Readers Identifies for which readers Swipe amp Show data should automatically be shown Alliance 8300 Administration Manual and Operation Guide 73 Notes The DVR must be online and not in error condition or serving another request for playback of recorded video A badge activity must have a DVR association in order to enable video options on the right click menu Camera and door arming station association linking is accomplished using the menu Administration gt Event Trigger Monitoring alarms Ala
163. se 42 alarm printing 48 sound 48 alarm monitor 73 alarm notifier 48 alarm system standard programming 58 59 alarms configuring 57 Alliance 8300 facilities 54 forms 23 operator permissions 52 shortcuts 24 status bar 22 toolbar 21 Alliance 8300 Admin Group 142 Alliance 8300 Default User 142 Alliance 8700 97 Alliance 8700 Smart Card Programmer 32 anti passback 63 API connections 41 archive archive now 47 clear 50 database 46 97 aspect ratio 48 assigning badge groups 67 available modems 49 B back up files 101 registry 101 backing up See back up backup database 100 badge learn 69 badge formats 2 badge groups 2 assigning 67 control panel 2 downloading 67 master installer 66 master user 66 removing default 66 badge monitor 72 badges 3 64 C camera footage on alarm 81 cameras configuring 63 cards See badges CCTV event triggered 4 changing password 81 client modem pool 49 clients modifying removing 83 communication settings 49 control panel configuring 58 control panel badge groups 2 controller utility 70 D database backup 96 100 DCOM 126 debug messages 107 146 Alliance 8300 Administration Manual and Operation Guide device advanced DGP 39 alarm 33 alarm group restrictions 35 alarm groups 34 area database 34 area links 36 arming stations 34 auto arm disarm 36 auto reset 35 bank DGP 39 battery test 37 camera 41 ca
164. selecting the month then the day to end your archive 8 Click Delete A confirmation message displays 9 Click OK Result The deletion of an archive database is taking place in the background Background Tasks status is indicated on the status bar in the lower right side of the screen The process may take hours to complete The length of time is dependent on the size of the archive database and the hardware components of your computer Upon completion a window displays the message The data from the Alliance 8300 Archive database has been successfully deleted 100 Alliance 8300 Administration Manual and Operation Guide 10 Click OK Backing up Alliance 8300 and 8700 databases The Alliance 8300 8700 Database Maintenance utility is used to back up the Alliance 8300 and Alliance 8700 databases to BAK files which can then be backed up using Microsoft Windows Backup See Backing up with MS Windows Backup on page 101 To back up the database files 1 Create a folder on your system or any where on the network using a mapped drive where the backup files will be stored 2 Run the Alliance 8300 8700 Database Maintenance utility on the Alliance 8300 server from Start gt Programs gt UTC Fire amp Security gt Alliance 8300 3 The Alliance 8300 8700 Database Maintenance window displays 4 Click Backup 5 The Backup window displays 6 Type the sa login and password 7 Click Browse to choose w
165. splay an error message providing a reason for shutting down Alliance 8300 Administration Manual and Operation Guide 111 3 On the Alliance 8300 server computer ensure that the Alliance 8300 client record Administration gt Client for the remote Alliance 8300 client computer has been set up 4 On the Alliance 8300 server computer check the bottom of the Client Monitor form and verify that there is at least one license available for the client to use 5 On the Alliance 8300 client computer verify that the currently logged in Windows user name and password has been set up by the network administrator with domain permissions to access the Alliance 8300 shared folders on the server computer The network administrator must use the utilities described in System administration utilities on page 139 to set up users and groups 6 Verify that you are using TCP IP as your network protocol which it is configured properly and is used on both the client and server computers Verify if firewalls and routers do not prevent connection between Alliance clients and server What are some of the reasons the Alliance 8300 System Manager Service will not start Possible causes include Computer hardware has failed Computer hardware has been replaced The service cannot access the database The client machine name is not in the client table The services on the database server are not running Solution Alliance 8300
166. ssword on page 130 The default local Windows user account secure is used by Alliance 8300 As the DCOM Distributed Component Object Model account To access shared folders over the network For authentication purposes Authentication enables the Alliance 8300 client to access the databases on the server through a firewall if applicable and for the Alliance 8300 services to communicate between clients and the server The same secure user name and password combination must be used on all Alliance 8300 client and server computers Alliance 8300 clients automatically adopt the secure password on the server when the clients are licensed Adding Windows users It is recommended that you set up additional Windows user accounts for Alliance 8300 operators Additional Windows user accounts are required so that operators do not log in to Windows as secure with full administrative privileges The process of adding Windows users depends on whether the user accounts are local or domain accounts Local users The Windows user account must be created with identical user name and passwords on each Alliance 8300 computer server and clients Domain users The Windows user account must be created by the domain administrator In either case once the Windows user account has been created it must be assigned to AllianceAdmin or AllianceGroup as required on each Alliance 8300 computer server and clients Refer to
167. ssword fields with the appropriate entries for your current password and newly assigned password default exreport user password is exreport and then click Change Password 4 Exit the Maintenance utility Resetting the application password As applicable to Alliance 8300 Server Alliance 8300 licensing uses the Alliance 8300 server computer s hardware configuration among other things when it generates the machine seed key which is used for licensing You may need to reset the application password and relicense Alliance 8300 as part of a troubleshooting process or to correct a problem when the following occurs The Alliance 8300 server computer s hardware configuration has changed One or more of the Alliance 8300 services does not start Alliance 8300 on a remote client computer does not start or cannot connect with the Alliance 8300 server computer Resetting the Alliance 8300 application password does the following Sets the application password to devel The application user name and password are not normally seen by Alliance 8300 operators and no user action is required This detail is for information only Removes the current Alliance 8300 license registration number Alliance 8300 Administration Manual and Operation Guide 135 Puts the Alliance 8300 system into demo not trial mode and will need to be relicensed Refer to the Alliance 8300 Installati
168. stics Alliance 8300 Manager Diagnostics System Manager I shut down my license domain server cold boot My clients are reporting database errors that is they have lost their network connection This can occur when the network goes down for any purpose common examples hub loses power temporarily network cable cut or broken Solution It is best to either have clients use the Client Monitor form to force users off or notify all clients to restart after a cold boot of the server is complete and after services have restarted on the license domain My services will not shut down from the Services window Is there something I can do besides rebooting the system Solution Run the utility SPStop exe found in the Alliance 8300 folder See SPStop exe on page 144 What should a normal startup of services look like in the logfile It should look similar to the following with the exception of machine name and machine encoded seed and control panels that may show up in the log The following sample startup script displays a sequence of key events in the startup Alliance 8300 Administration Manual and Operation Guide 115 process Note SYSTEM SERVICE STARTED STARTING MANAGER SERVICE etc Figure 17 Sample Services Startup Hardware My COM port is not working as expected What should I do now Use the Controller Utility form to troubleshoot communications between the host and the control panel Make sure the St
169. t Communications gt Computer Connection The Computer Connection Setup form defines the control panel s setting for communications and reporting Communication setting must also be defined for the control panel record in Alliance 8300 via the Controller Setup form Communications tab Installer gt Communications gt Central Station This window is used to program all the settings for a specific central station Installer gt Communications gt CS Reporting This window is used to program all system wide Central Station alarm reporting communication options for PSTN ISDN GSM and IP Installer gt Text Words This function is one of the ways to add user defined words to the pre defined Alliance word library All words in the library are identified by a reference number The pre defined word library uses reference numbers 001 to 899 additional user defined words use reference numbers from 900 to 999 Installer gt Timezones Timezones are used to create time slots in which certain events can take place For example to automatically arm areas disable users or to activate outputs to open a door Timezones are assigned to alarm groups door groups floor groups relays outputs arm disarm timers and Out of Hours Access reporting to restrict enable some control panel operations during specific time periods There are two main types of timezone These have the same function except for the following Hard timezones
170. t Floors Displays the details for a floor on an Intelligent four lift controller This has to be programmed before floor groups can be assigned Installer gt To remote devices gt 4 Door Lift DGP gt Regions Regions are used by Intelligent four door four lift controllers in combination with anti passback Alliance 8300 also uses regions to be able to report on which region users can be found Installer gt To remote devices gt 4 Door Lift DGP gt DGP Macro Logic Macro logic provides a powerful tool for activating event flags when specific events occur These events are macro inputs being triggered logic equations combining the macro inputs and timed latched output conditions Up to four macro inputs may be included in the logic equation A macro input is an event flag Each macro input in the logic equation can be programmed as an AND or an OR function and may be inverted Options are provided so that the macros result will trigger a macro output which may be a pulse timed on delay off delay or latched when activated Installer gt To remote devices gt 4 Door Lift DGP gt DGP Card Batches Card batches are used to provide easier programming of a range of consecutive cards into the Intelligent four door four lift DGP while also allowing for multiple system codes Each of the 40 available card batches provides A system code A number of cards A starting user number Installer gt To remote device
171. t manually lock the speed of the modem at 300 baud Figure 4 Dial up connection via modem 1 Alliance 8300 Computer 2 Modem 3 PSTN line 4 Control panel Prerequisite data Alliance 8300 computer You need to know the telephone number of the modem that the Alliance 8300 computer will use for connecting with dial up control panels 16 Alliance 8300 Administration Manual and Operation Guide Prerequisite data control panel You need the following details about the control panel Model for example ATS4003 Memory size for example IUM Large Computer address for example 27 Password for example 0123456789 Phone number Use a RAS to interrogate the control panel for computer address and password also ensure that the setting for Security Attempts will allow communications Use the following process to set up a dial up connection between the Alliance 8300 computer and an Advisor Master control panel Setting up Alliance 8300 Note You must program the modems to be used by the Alliance 8300 system in the Parameters form gt Communications Setting tab and then restart the Alliance 8300 server for the settings to be in effect Refer to the Alliance 8300 Online Help for details To define the Alliance control panel 1 In Alliance 8300 select Device gt Advisor Master gt Setup The Controller Setup form displays in search mode the Save Record command is disabled 2 S
172. tatus 30 digital video viewer 30 door output control 29 engineer walk text 31 FAS control and status 30 high security regions 78 live history log 29 select facilities 31 show map on alarm 31 TML control 30 user walk text 31 zone control 76 zone status 29 operator adding 55 operators 52 overview system vi P parameters 46 password 81 database 132 exreport 133 operator 55 sa 132 System Administrator 132 permissions 52 adding 53 form 53 viewing 53 person profile 3 person records 3 148 Alliance 8300 Administration Manual and Operation Guide personnel badge 32 badge design 32 badge groups 32 badge programmer 32 card programmer 32 department 32 person 31 person profile 31 personnel type 32 persons 64 ping 116 PIN only records 67 Point Type Icons 43 printing alarm activity 48 badge activity 48 R RAS 34 Raw Card Data 65 regedit 101 registry permissions 142 report administration 44 84 Advisor MASTER 84 Advisor MASTER groups 44 85 alarm history 44 85 area access 44 85 badge 43 84 badge history 44 85 door access 44 84 external reports 45 FAS devices 44 85 floor access 44 84 Microsoft Access 45 operator history 45 86 person 43 84 persons in regions 43 roll call 44 85 time and attendance history 45 85 reports 84 external 86 filters 84 MS Access 86 templates 86 restore database 104 files 105 system 105 restorin
173. ted fields will be used in the report 5 Subsequent steps in the Report Wizard allow you to group and sort the report data layout the report format select from pre defined styles and give it a title 6 Click Finish 7 Use the print preview and design views if needed to further customize the report The report is listed in the MS Access Reports list Do not close MS Access for now You will use the Reports objects view in the next section reduce the MS Access window size so that it does not occupy the entire Windows desktop Alliance 8300 Administration Manual and Operation Guide 93 Linking an MS Access Report to Alliance 8300 Alliance 8300 has been designed to allow you to quickly add MS Access reports to the Reports gt External Reports command by means of Windows drag and drop functionality see Figure 15 below Figure 15 Drag and drop method of creating a shortcut To automatically create a shortcut to the report for use by Alliance 8300 1 Open a Windows Explorer view of the Alliance 8300 Externals folder on the server computer Note If you are creating the report from a client computer navigate in Windows Explorer to the Server computer in Network Neighborhood to display the Externals folder 2 Position Windows Explorer and MS Access on the Windows desktop so that both are visible 3 Drag the report from the MS Access project to the Alliance 8300 Externals folder See Figure 15 above 94 All
174. ter CD RW drive If you use a CD RW drive for backup typical instructions for using a CD RW drive are listed below Adaptec Easy CD Creator 4 is only an example To back up to the CD RW drive 1 Insert the blank CD to which you want to back up 2 Click on Start Programs Adaptec Easy CD Creator 4 then Create CD Result The Easy CD Creator 4 Welcome window displays 3 From the Welcome window click Data then Data CD 4 In the Easy CD Creator explorer window navigate to the Alliance 8300 folder then select the folder or folders to back up Note Your Alliance 8300 database folder contains files with mdf and ldf extensions DO NOT COPY BACK UP OR EDIT THESE FILES See Backing up Alliance 8300 and 8700 databases on page 100 for details about backing up these files 5 Drag and drop the files to the CD Layout window This enables the Create CD icon on the main menu bar 6 Click Create CD from the main menu Result The CD Creation Setup window displays 7 Select your Target Device from the drop down list and click OK Result A CD Creation Process window displays the progress of the creation procedure 8 When a completion message displays in the progress window the CD creation process is complete Click OK to exit the CD Creation Process window 9 From the File menu select Exit to close the Easy CD Creator 4 application Restoring data from a backup You may need to restore data from a backup for
175. ter Card to PIN time Enter Two card time Enter Multi badge time Enter re lock delay time Enter region count limit 9 On the Advisor Master doors setup form Access options tab program the following Enter the door to program Enter the unlock time Enter the extended unlock time if required Select the shunt option if required Enter the shunt time if required Enter the extended shunt time if required Enter the shunt warning time if required Enter the low security timezone if required Select if the IN or OUT reader requires Badge amp PIN Select if PIN is required during timezone Select if Anti Passback is required Enter the IN amp OUT reader region if required Select if IN or OUT reader requires Two card function 10 On the Advisor Master doors setup form Request To Exit options tab program the following if required Enter the Request To Exit timezone Select the Request To Exit option Select if IN or OUT Request To Exit should be disabled when armed Select if Request To Exit should be reported 11 On the Advisor Master doors setup form Reader options tab program the following Select the card format used Select the override timezone if required Select the LED function if required Select if the door zone should keep the door unlocked Select if the unlock timezone should only sta
176. ters when the Alliance 8300 server computer has its name changed or is moved to a different computer Refer to Changing the server name on page 140 for details Changing the name in ODBC Open Database Connectivity ODBC is used to enable Alliance 8300 on the server and on clients to connect with the Alliance 8300 databases on the server computer If the name of the server computer is changed then the new name must be applied to the Alliance 8300 ODBC system data sources for the server and all client computers If performing this procedure on an Alliance 8300 client computer the Alliance 8300 server must be running and connected to the network and the client computer must also be connected to the network 122 Alliance 8300 Administration Manual and Operation Guide To change the name of the server computer in ODBC 1 Select Start gt Settings gt Control panel Double click Administrative Tools and then double click Data Sources ODBC and then click the System DSN tab on the ODBC Data Source Administrator window 2 In turn select each Alliance 8300 item in the Name list and the Alliance 8700 Card Programmer if applicable and then click Configure 3 The Microsoft SQL Server DSN Configuration window displays Alliance 8300 Administration Manual and Operation Guide 123 4 Click the Server arrow select the Alliance 8300 server from the list and then click Next gt 5 Type sa in the Login ID f
177. the system and the access granted to each one Door Access The Door Access Report command opens the Door RAS Access Report form that allows you to create a report on the persons in the system who have access to any of the specified doors or readers Area Access This command opens the Area Access Report form that allows you to create a report on the persons in the system who have access to any of the specified areas Advisor Master Groups Generates reports about the Door Groups or Floor Groups in the system for a selected control panel or for all control panels Roll Call The Roll Call Report command opens the Roll Call Report form that allows you to create a report on the people who last entered one of the specified readers The report provides a list of the last access granted to any or all persons in the system and each of their badges that is who last went where FAS Devices This command generates reports about the Fire Alarm System devices in the system Please refer to Alliance 8300 FAS Reference Guide for more details Alarm History The Alarm History Report command opens the Alarm History Report form that allows you to create a report on the history of alarm activity Badge History The Badge History Report command opens the Badge History Report form that allows you to create a report on the history of badge activity Alliance 8300 Administration Manual and Operation Guide 45 Time and Attendance History
178. three databases Alliance8300 Contains configuration data for items such as operators badges and control panels Alliance8300History Contains current history data data that has not been archived including badge transactions and operator history Alliance8300Archive Contains transaction history data that was previously stored in the Alliance8300History database and automatically moved based the Alliance 8300 archive settings Maintenance operations for the Alliance 8300 databases include Archiving Archiving does not protect data against loss it only moves data from the current database to the archive database for the purpose of maintaining system performance and for managing the use of hard disk space See Archiving Alliance 8300 history on page 97 Alliance 8300 Administration Manual and Operation Guide 97 Backing up Backing up is used to protect data against loss by enabling you to move the data to another location and in a manner that allows lost data to be recovered The Alliance 8300 8700 Database Maintenance utility is used to back up the Alliance 8300 databases See Backing up Alliance 8300 and 8700 databases on page 100 If the Alliance 8700 Card Programmer is installed there will also be an Alliance8700CardProg database which you will also need to back up Archiving Alliance 8300 history The Alliance8300Archive database is created automatically by Alliance 8300 based on the ar
179. tive when it s not needed For example a facility may be created for future use and then made inactive to prevent the facility from being accidentally selected by the operator when using various forms Note If you as an operator do not have a particular facility assigned to you that facility will not be available to you from the Facilities list on various forms Event triggered video C Event triggered video records are defined in Alliance 8300 from the Administration gt Event Trigger menu entry Event triggers allow you to move up to four PTZ pan tilt zoom cameras into pre set positions in response to specific door reader transactions and or alarm transactions This function can be used for example to obtain a video image at a door if someone attempts entry using a badge that has been identifies as lost or if an intrusion or a fire alarm is generated In addition a tag can be automatically sent to the DVR for marking the recorded video and for changing the camera s recording rate appropriately Refer to the Alliance 8300 CCTV Interface Guide for more information Alliance 8300 Administration Manual and Operation Guide 5 Setting up Alliance 8300 This chapter describes how to set up Alliance 8300 to a minimum degree in order to connect to a control panel and to upload data Once you have installed the Alliance 8300 software on the server and clients if applicable you will need to log in to the server comp
180. to use various Alliance 8300 menu items There may be menu items described in this chapter that a particular operator does not have permission to use or the use might be restricted to read only In addition to possible restriction over menu options an operator s use of Alliance 8300 may be further restricted by the application of facilities For example an operator responsible for facilities A and B will not see control panels devices or various transactions associated with facility C Where permission defines access rights to the menu items facilities provide a filter on data shown in the forms related to menu items The use of permissions and facilities enables an Alliance 8300 operator to work with only the items that may require the operator s attention Starting Alliance 8300 1 Select Start gt Programs gt UTC Fire amp Security gt Alliance 8300 gt Alliance 8300 to run the application Alternatively double click the Alliance 8300 desktop icon 2 On the Alliance 8300 menu select File gt Login Use the default Login ID secure and the assigned password to log in or use your assigned login ID and password if applicable Main window After starting Alliance 8300 and logging in the main window displays the following items Menu bar described in File Menu on page 25 Toolbar described in Toolbar on page 21 Status bar described in Status bar on page 22 The main wind
181. tors The Forms list displays the forms within the Alliance 8300 program organised by their menu structure A sign on the left side indicates hidden submenus You may apply an action to the entire menu or you can click the to display submenus to apply a mix of actions within the sub menus Four types of actions can be assigned to forms None Means that no access is given to that form Read Means that read only access is given The form and the associated records can be viewed but not modified Update Means that the records on that form can be viewed and modified All Means that the records on that form can be viewed modified and deleted Mixed is not an action to be assigned It is used only on this form to signal that any forms beneath a group have different actions assigned Adding a permission Add a new permission record to Alliance 8300 To add a permission in Alliance 8300 1 Select Administration gt Permission 2 Select File gt New Record The Permission form displays in edit mode the Save Record command is enabled 3 Type a name to describe the new permission in the Description field 4 Click the beside each form category to display the list of forms Initially all forms have the action None assigned no permissions 5 Select a form and then select the required action if you need to change the action from None Repeat for each form name 6 Sav
182. uter and set a few parameters Before you begin Information you will need As part of the task of integrating Alliance 8300 into an existing security and access control system there are a number of issues that you ll need to consider It will save time if you prepare or obtain this information before sitting down in front of Alliance 8300 and having to think about it as you come to it The main issues are as follows Permissions In addition to the default System Administrator what operator permission categories will you need Operators In addition to the default Alliance 8300 operator login secure what operators will you need The default Alliance 8300 operator has System Administrator operator permission Access Rights A Access Rights are defined by Person Profiles In addition to the default Master Installer Profile what access rights definitions will you need Windows Users See Appendix C Adding windows users to Alliance 8300 on page 125 for information about setting up Windows users File sharing Simple File Sharing model in Windows must be set to Classic See Appendix D Configuring file sharing on page 129 Facilities A facility is a way to organize records in the Alliance 8300 database by for example a location See also Defining facilities on page 7 Personnel Types A In addition to the default Permanent Contractor and Temporary what personnel types wil
183. zard to restore your files Note If you need to restore backed up files from the Alliance 8300 sub folders restore the files and not the entire folder because the folder will not have the original share property as the original Alliance 8300 depends on some folders being shared and having specific share properties System recovery If your Alliance 8300 Professional System server computer experiences severe errors while operating you might need to rebuild the system and restore your databases Follow the sequence of steps listed to recover your system The checklist below assists you in recovering your Alliance 8300 Professional system Complete the steps in the order they appear Repeat all the steps in the Alliance 8300 Installation Guide from Preparing The Operating System to the end of Installation Part 1 Restore the contents of the Images Signatures Graphics and Designs folders from your backup media to the appropriate Alliance 8300 subfolders See Restoring files above Use the Alliance 8300 8700 Database Maintenance utility to restore the three Alliance 8300 databases and the Alliance 8700 Card Programmer database if applicable from your backup media See Restoring Alliance 8300 and 8700 databases on page 103 106 Alliance 8300 Administration Manual and Operation Guide Re register the Alliance 8300 License using the license key initially provided if Alliance 8300 does not accept the origina

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