RemotEAR Introduction and Quick Start Guide
Contents
1. C I e Showing my Give Change Record SE Help in et men mea Mary Dave Alen Brian Conference Call 1 408 351 1612 USA Access Code 84612799 PIN 953 Speaking John Doe 14086874149 Dave Gs Annotation CH Whiteboard Gei Start Webcam CH File Transfer View chat histor type message here Al v E send Bs Invite Meeting ID 1169 3341 R HUB Start or pause showing desktop monitor applications Grant keyboard amp mouse to an attendee Grant presentation rights to an attendee Record presenter screen audio amp webcams Select desktop monitor application to show Mute me phone or mic of mine Mute all Phones amp mics of all attendees List of phone callers individually mutable List of desktop iPad smart phone attendees Attendee using mic Attendee using phone GF Attendee using Flash I Attendee using browser only Customize audio conferencing information Option to use mic or phone Audio conferencing information List of mic or phone speakers Highlight anywhere on screen Start stop webcam Start drawing application send files directories to one or all attendees Enlarge the chat window View chat history all time Display the current chat history Chat input area Send chat to one or all attendees Send G amp A or Push URL to attendees Meeting ID Invite attendees via email phone copy paste RemotEAR Control Panel for Pr2. gt End 05 00PM Security Only attendees From my network To be published Attendee Emails Required Submit Scheduling meetings 3 Select the Meeting Type 4 Optionally mention the Subject of the meeting 38 5 Enter the Password which is optional for all meeting types except Remote Access to this Computer 6 Select the Date 7 Select the Start and End time 8 Select Recurring Meeting to schedule a recurring meeting If this option is selected the Date and Time options are disabled 9 Click Submit When you login to RemotEAR next time the scheduled meetings and the details are displayed 9 2 Editing a Scheduled Meeting To edit a scheduled meeting 1 Click the Edit link of the respective meeting 2 Make the necessary modifications 3 Click Submit 9 3 Starting a Schedule Meeting To start a scheduled meeting click the Start link for the respective meeting 9 4 Deleting a Schedule Meeting To delete a scheduled meeting click the Delete trash can icon of the respective meeting Click Yes to the dialog asking if you want to delete the meeting CR TurboMeeting 2 Are you sure you want to delete the meeting Dialog asking if you want to delete the scheduled meeting 39 6 Managing Profiles Follow these steps to manage your profile 1 Log into RemotEAR 2 Click the menu item Tools then Edit Profile Tools Help Sign Out Schedule Edit Profile First Mame
3. Desktop shown 4 28 Multiple Monitors for Supporter A person that is providing Remote Support to a computer with multiple monitors is given the option in RemotEAR to show the entire Desktop or to show individual monitors as shown below Desktop Monitor 1 Monitor 2 Remote supporter can view entire Desktop or individual monitors 4 29 Multiple Webcam Video During a meeting up to 15 RemotEAR attendees can display the video from their webcams by clicking the Start Webcam button 31 Q Start Webcam F le ke i p gt A v te Mikea A ce S Multi Party video conference with 15 attendees webams The presenter controls the location of where the video appears in the viewer window The presenter can change the size of the of Webcam window by clicking the Maximize Minimize button Sys 4 30 Large HD View Via Webcam The presenter in a meeting can start a full screen view of their webcam by clicking the Tools menu item then the Start Large HD view via webcam option The resulting Webcam window is completely resizable and is a separate window from the multi party Webcam window This large view of a webcam can be used to project a physical white board that the presenter is writing on Or the webcam could project a large image of the presenter while hosting a webinar Large HD full screen view of webcam 4 31 Polling The host of a meeting can create a poll with questions and
4. a Significant impact on the performance of RemotEAR With broadband providers now offering a Stratified model for upload and download speed for Internet access this must also be carefully considered Generally speaking the higher the bandwidth of your Internet connection the better RemotEAR will perform Organization of this User Guide This remainder of this manual provides the steps to use the RemotEAR web collaboration system The User Manual is organized as follows Section 1 Setting up RemotEAR Section 2 Hosting an Interactive Meeting Section 3 Joining a Meeting Section 4 Common Features Section 5 Scheduling Meetings Section 6 Managing Profile Terminology The following terms are used throughout this manual In a meeting a participant can be either the Host or an Attendee e The Host is the person who initiates the meeting The Host must have a user account in RemotEAR system e The Attendee is the person invited by the Host to join a meeting Attendee does not need an account in RemotEAR system The Host or an attendee can either be e The presenter showing their computer to all participants e A controller controlling the Presenter s keyboard and mouse Constraints Here are a couple of constraints e There is only one host and one presenter at any moment in a meeting e The host or the current presenter can assign any participant to be the presenter RemotEAR Control Panel and Key Functions for Presenter mal JE
5. control panel contains the Push URL feature 4 33 Send Q amp A to All Attendees The presenter can send a question and answer to their attendees The attendees see the question and answer in their chat window The circular button on the bottom right of the control panel contains the Send Q amp A to All feature 36 Question Wat is the meaning of life Anser 47 view chat history John Doe To All Question What is the meaning of life Answer 42 Send Q amp A to All and attendees view of Question and Answer in their chat window 4 34 Transfer Scheduled Meeting to a New Host Before a meeting starts the host of a scheduled meeting can transfer the meeting to another host This is helpful if the original host will not be available to the host the meeting Note that the RemotEAR system administrator can also transfer a meeting to a new host 37 5 Scheduling Meetings There might be instances when you have planned a meeting earlier and want to inform the invitees in advance In such cases you can schedule the meeting using the Schedule Meeting option 9 1 Scheduling a Meeting To schedule a meeting 1 Log into RemotEAR 2 Click the Schedule icon Tools Help Sign Out Schedule e Meeting Type 2 Interactive Meeting Webinar Remote Support Remote Access to This Computer Subject Discuss the new project Date Time Recurring Meeting Date 97 13 2013 Start p4 00PM
6. list from your attendees Click the menu item Tools then Preferences Under General uncheck Attendees can view attendee list and click Save 4 14 Disable Recording Function As the meeting host you can disable recording functions so that none of the attendees can record the meeting session Click the menu item Tools then Preferences Under General uncheck Attendees can Record and click Save 4 15 Report for Each User s Meetings Each meeting host can get a list of their past meetings by clicking the menu item Tools then Report 4 16 Image Quality There are three image quality options available in RemotEAR that let you choose between speed and image precision e Low Quality fastest e High Quality 25 e Truecolor 24 bit slowest To change the color choose the menu item Tools then Preferences and choose the relevant option The High Quality color setting is recommended for its combination of speed and image quality 4 17 Stop Additional Attendees As the meeting presenter you can stop any further attendees from joining the meeting Click the menu item Tools then select Stop new attendees from joining 4 18 Remove Attendees As the meeting presenter you can remove attendees from the meeting In the Attendees list right click the attendee s name and choose Remove this attendee A La John Doe Host Mej Change to Use Mic Give Contr
7. multiple choice answers for the attendees Poll questions can be created ahead of time by clicking the Poll link in the user s list of scheduled meetings Or the host can create a poll question during the meeting by clicking the Tools menu item then the Poll option Each poll question can have up to five pre determined answers The poll can limit the attendees to voting for just one response or allow the attendees to vote for multiple responses 33 Question 128 character Max what is the meaning of life Responses up bo 64 characters per response 1 Try and be nice to people 2 Avoid eating Fat 3 Read a good book every now and then 4 Get some walking in 5 Live together in peace harmony wi people of all creeds nations Response Type One response only Interface for creating a new Poll oO Multiple responses After the poll question is created the host can begin polling the RemotEAR attendees for responses The attendees will see a window similar to this Wat is the meaning of life Please select one or more choices Try and be nice to people Avoid eating Fat Read a good book every now and then Live together in peace harmony wi people of all creeds nation Attendees voting window The poll stays open until the host decides to close polling Once the poll is closed the results are tabulated for each answer The poll is blind there is no way to determine how each attendee
8. with your normal speaking voice em Save Cancel VoIP Computer Audio Setup dialog If an echo is heard in the meeting the person causing the echo probably will not hear it the host Should advise this person that they can fix the echo problem by clicking their Refine Echo 15 Cancellation button The Push amp Hold to Talk function is activated when more than five possible talkers appear in a meeting five is the default setting that can be changed by the administrator When the Push amp Hold to Talk button is present the attendee must click and hold the Push amp Hold to Talk icon to be heard Q Push amp hold to talk Push amp Hold to Talk button An attendee can also have the Push amp Hold to Talk icon if the host pushes the right mouse button on the attendee s name in the Attendees list and chooses Change to push to talk for that attendee Then the host can undo this setting by pushing the right mouse button on the attendee s name and choosing Change to free to talk Change to push to talk Change to Use Phone Give Control Make Presenter Conference Call 1 Make Panelist Access Code 323216 Send chat message to Remove this attendee MF a mmm k ski a aaee lt Host s right mouse Mute and Push to talk control over attendees The host can also mute individual attendee s by pushing the right mouse button on an attendee s name in the Attendees list and choosing Mute The hos
9. 169 PIN 9818 Audio s Annotation Gei Start Webcam CH whiteboard CH File Transfer vier chat histor type message here mm Meeting ID 1493 1447 R HUB Telephone tab and Speaking list People who use the Conference Call number have two commands they can enter on their telephone s keypad 2 Raise Hand 6 Mute yourself toggle on and off 17 4 2 Pausing and Starting Screen Sharing When you start a meeting by default your desktop will be shown to meeting attendees The green icon indicates that your screen is being shown Showing my Screen h Icon indicating active application sharing To pause showing your screen click the pause button The pause button becomes a play button and the word Paused indicates that the meeting has been paused Paused Icon indicating that application sharing is paused To start showing your screen click the start button 4 3 Changing Application Sharing By default your desktop is shown to the other attendees The Showing My drop down list displays all the applications open in your system To show another application click the Show Mying drop down and choose a running application or monitor from the list showing my lve Change Record Desktop e Control Presenter Desktop Monitor 1 Monitor 2 EI Google Mozilla Firefox L Ej Notes txt Notepad Option to change application sharing 4 4 Changing Presenter The attendees who have j
10. John Last Name E mail johhn doe com se se a Password Beak se ea bi pta i Re enter Phone Number 408 299 2531 extension 2 Submit Managing profile Edit your First Name Last Name and E Mail Provide a Password and Retype your password to confirm it Specify your Phone Number Click Submit ER OG 29 End of Document 40
11. eesseeesaeeeseeesaees 27 4 22 Auto Uninstall RemotEAR from Attendee Computers 28 4 23 Show Presenters Desktop When Meeting StartS rrrrrrarnnnarannanennnnrnnnnnnnnnnrnnennnnr 28 4 24 Enable RemotEAR Outlook toolbar rrrarrrrnnrrnanevnnnrnnnrnvnnnnranrnnnnennnnennannnnnnnnnnennnne 28 225 Renie PINUNO KEE 29 4 26 Emails and Calendar Events Generated for Invttes 30 4 27 Multiple Monitors for Presenter cccccccceeccceeeeaeeeeee cess eeseeeeseeeeseeeeseeesaueeseneesaees 31 4 28 Multiple Monitors for Gupporter cece eceeceeeeeeeeeeeeeeeeeeseeeseeeeseeesseeesseeesaneesaees 31 4 29 Multiple Webcam Video BEE 31 4 30 Large HD View Via Webcam rranrnnnnrnnnnnnnnnnnnnnnnanennnnrnnnnnnnnnnnnnrnnanennnnrnnnnnnnnnnnnnennnne 33 Aot Pt EE 33 4 32 Push URL to an el 36 4 33 Send Q amp A to All Attendees AA 36 4 34 Transfer Scheduled Meeting to a New Host 37 9 SCNEAUING E dl te LE 38 Gite Sched lng a Meeting EE 38 9 2 Editing a Scheduled Meeting AA 39 9 3 Starting a Schedule Meetng uk 39 9 4 Deleting a Schedule Meeting AAA 39 Managing BN e UE 40 Introduction Wed like to thank you for joining the RemotEAR network the first and only commercially available service for tele audiology RemotEAR is a revolutionary and patented remote diagnostics and patient counseling system using the web or a local area network to connect hearing care providers A primary focus of RemotEAR is to enable a hearing care pro
12. emt Remot AR Introduction amp Quick Start Guide V2 RemotEAR LLC Tel 610 613 5600 Web www remotear com Contents Idee e DT dn EE 4 TAS REMOBAR FEONNO IGG VE 4 REMOIEAR le Le D Organization of this User MI 6 Temes 6 ENN 6 RemotEAR Control Panel and Key Functions for Presenter aannannnannnannennnnnnnnnnennnnennnnne 7 1 DETUING UP REMOlLEAR EE 8 2 Hosting an Interactive Meeting rranannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnennnennnr 10 3 SOMMMG aA MEEN BEE 13 4 Common R de 15 4 1 Audio Conferencing Using Telephone and Computer Audio 15 4 2 Pausing and Starting Screen hang 18 43 Changing Application Sharing i si c cic ccctetcecentcce cece dete sventetascunletivete edesseedstdseestecees 18 AA Cnanqng En EE 18 AS CHanqng CONTONE EE 19 26 CMa re DEE 19 47 SEAN EIES ua 21 AG RON Hae de 23 49 USNO WeDCIM EE 23 210 NISING NEA WEE 24 AA WEE e Le E ul EO EE 24 Gu Ke Ed ne Weiler 25 4 13 Hide the Attendee LS Rel 25 4 14 Disable Recording Funchon 25 4 15 Report for Each User s Meetings 25 ANG Mage Gave 25 4 17 Stop Additional Attendees rrranrrnnnrrnnnvvnnnnvnnrnnanennnnrnnnnnnnnrnnnnrnnanennanennnnnnnnrnnnnennnne 26 4 18 Remove Attendees A 26 4 19 Make an Attendee a anelst ccccccccccccceeecseeeeee cess eeseeeeseueeseeeeseeesaeeeseneesaees 26 4 20 Change Language for RemotEAR UI 27 4 21 Show all RemotEAR Wmdows ceca eeeeeeeseeeeseeees
13. eption of authorized public IP addresses See the Administrator Manual about how to set these authorized public IP addresses 7 Selecting Attendee Emails Required forces every attendee in this meeting to specify an email id when joining the meeting in addition to their name 8 Click Continue This screen displays the Attendees the Meeting Server Address and the Meeting ID Tools Help ES O Oe e Showing my Give Change Record Ee L Control Presenter Mute he Mute all A John Doe Host Me Use Telephone Use Mic amp Speakers Speaking John Doe s Annotation Start Webcam CH Whiteboard CH File Transfer da SS en View chat histor type message here KC Invite Meeting ID 1493 1447 R HUB Meeting screen 11 You can now invite attendees to join the meeting To invite attendees 9 Click the Invite button 10 Click the Email button to email the steps to the invitees or click Copy and paste the details to the attendees via online messaging tools or web based email clients Invite Attendees Invite Attendee Call attendee and say Go to the Meeting Server http 10 180 78 10 Click the Join Meeting button Enter the Meeting ID 1493 1447 Meeting Password No password needed Conference Call 1 408 351 1612 USA 1 513 201 3077 USA secondary Access Code 3237169 OR invite by Email Copy Invite Panelists Invite attendees 12 3 J
14. esenter 1 Setting up RemotEAR To host any type of meeting you need to download and run the RemotEAR client Join Meeting Te Host Meeting utck User Guide Home Page Click the Host Meeting link or icon If the download does not begin click the restart the download link In Firefox click Save File and go to Downloads If Downloads appears double click RemotEARStarter Click Run or Open RemotEAR downloads installs and runs on your computer aS a Host Meeting 1 4 download should automatically begin in a few seconds If not restart the download 2 Run the download If you have any difficulty in running the download use the compressed download unzip tt and then run TurboMeetingStarter exe Automatic download If RemotEAR does not install and run click the use the compressed download link 1 Extract or unizip the files from the resulting zip file 2 Execute the extracted RemotEARStarter file RemotEAR is downloaded installs and runs on your computer After RemotEAR is installed you can launch it by clicking the RemotEAR shortcut on your desktop or via your Computere Start menu gt Programs gt RemotEAR gt Start Meeting D Tar ly RemotEAR RemotEAR shortcut You will have to sign in to host a meeting Provide the following information e Email Address or Username e Password e Meeting Server Address Tools Help O O Host Schedule Email Addr
15. ess john doe com Password a a Meeting Server Address meeting Yourtompary corm J Remember Me Sign in Signing in to host a meeting Note If your RemotEAR server is upgraded to a new version a user s RemotEAR client will automatically upgrade the next time that user tries to start RemotEAR 2 Hosting an Interactive Meeting This section discusses the steps to host an interactive meeting This meeting type is the conventional method of web conferencing Each attendee can interact in the meeting and can become the Presenter or a Controller 1 Launch RemotEAR by clicking the RemotEAR shortcut from the desktop RemotEAR RemotEAR shortcut 2 Enter the login credentials and Sign In 3 In the meeting control panel click the Host icon to host an unscheduled impromptu meeting Tools Help Sign Out Ed 3 og Host Join Schedule e Meeting Type Interactive Meeting Webinar Remote Support Remote Access to This Computer Subject Password Security Only attendees From mp network Attendee Emails Required Continue Available meeting rooms 100 Available participants 1499 Meeting control panel 10 4 Select the Interactive Meeting type Optionally enter a Password for the meeting If you enter a password the invitees also need to enter the same password 6 For security reasons you can limit your meeting attendees to be Only attendees from my network with the exc
16. fessional to remotely control a diagnostic device in a remote location where the patient is also located and to perform an effective diagnostic test and patient counseling session RemotEAR extends the hearing care delivery model to help overcome time and distance barriers and to improve the efficiency and effectiveness of patient care This User Guide will help you understand both how RemotEAR works and how to use it effectively The system works on the principle of remote control of a PC at a distant location whether down the hall around the corner or across the globe The RemotEAR Technology RemotEAR is a conferencing system similar to remote desktop products you may have already used but with some important differences First RemotEAR is both a hardware and software system although as a user the hardware portion is transparent to you The RemotEAR equipment is housed in a professionally maintained high reliability data center and when you access the service via the web it provides a secure encrypted connection between the two PCs at different locations This helps insure compliance with relevant standards for security The main requirement for RemotEAR is that each location to be connected has at least one high speed internet or network connection available As with any new software the RemotEAR system will take some time to learn and use effectively In addition to its capabilities for performing remote diagnostic testing we a
17. icrosoft Outlook Click the menu item Tools then Preferences check Integrate with Outlook and click Save The Outlook toolbar looks like this ong 8 9 Host Meeting Join Meeting scheduled Meetings schedule Meeting Remove this menu About RemotEAR Outlook toolbar 28 4 25 Remote Printing Remote printing is the ability to print directly from the host computer to a printer of the attendee s choice on the attendee s network This is useful if the host is printing from an application that is not installed on the attendee s computer To enable printing to an attendee s printer click the menu item Tools then Preferences check Install Remote Printer and click Save Then open the file to print and select Print Choose the RemotEAR Printer and click OK Printer Name RemotEAR Printer wi Properties Status Type Turbomeeting Printer Driver Where Print to file Comment Copies Number of pages Number of copies _ Collate copies DEE 8 All C Pages Type page numbers and or page ranges separated by commas counting from the start of the item For example type 1 3 or 5 12 Print options E Print attached files Attachments will print to the default printer only Choose RemotEAR Printer to send output to attendee s printer 29 4 26 Emails and Calendar Events Generated for Invites Calendar events for Outlook Mac Mail etc are automatically generated when a Re
18. lso offer a RemotEAR Plus version that includes additional features found in popular web conferencing systems such as seminar mode whiteboarding and remote support tools This makes RemotEAR useful for all types of meetings and on line seminars you may wish offer to your colleagues or you can use it for troubleshooting problems with remote systems When you first access the RemotEAR webpage a link to the on line version of the User Guide will be available We strongly recommend that you download and use this when first trying the system so that you can quickly familiarize yourself with all the features The RemotEAR user interface is intuitive and easy to understand but as with any new software some practice is required Please also note that if you have a high definition color scheme theme selected for Windows RemotEAR will automatically change the setting to make communication more efficient Upon closing the RemotEAR session your original setting will be restored U S Patent 6 916 291 US 7 530 957 US 7 854 704 and US 8 287 462 RemotEAR Use Model RemotEAR is designed to enable the remote audiologist to join a session that is started at the host site where the diagnostic equipment and patient are located An Assistant with adequate training should be present at the office where the equipment and patient are located so that proper test administration and patient monitoring can be performed Below is a typical RemotEAR configurati
19. motEAR user schedules a meeting An email is automatically generated when a user chooses to invites attendees to an active meeting List aus knert Apliarnu From st neat en orm sjed ksin y BemettA epon RenotEaR Deng i HEEN 1 A i eu i AU WW esch L 1 Please sin my Ramotf S session http 64 71 185 138 folm tid 1 29500958 password Meeting ID 1295 0093 Meeting Password No password needed 2 Use your microphone and speakers volt a headset is required Or call in using your telephone Dial 1 408 715 6768 US i Dj844 873 0256 Uk g D 1805 123 0135 Germany Access Code 12950093 TRS Avoid wireless connectors since they can Cause distonnectlons and slow down screen updates See more spot Martner Charles D Chartes Marinesin ges Outlook message with calendar information is automatically generated for a scheduled meeting 30 4 27 Multiple Monitors for Presenter If a meeting presenter has multiple monitors the presenter can choose to display a specific monitor or the entire desktop which is composed of more than one monitor Showing my Give Change Record Control Presenter Monitor 1 Monitor 2 EI Google Mozilla Firefox Notes txt Notepad Multiple Monitor selection in RemotEAR Below is the view that attendees would see for a presenter that has multiple monitors when the entire Desktop is displayed g bg ep Multiple Monitor view if entire
20. n A recording converter tool is available that allows you to convert RemotEAR recordings from their proprietary format into one of these standard formats AVI Flash FLV or WMV You will need to host them yourself Also note that webcams are not included in the converted recording If you have a Mac recording you will need to convert the recording on a Windows system 4 9 Using Webcam During a meeting up to four participants can start their web cameras or Webcams Each participant s Webcam video will be visible to all attendees 2 Start Webcam WebCam option If the web camera is not visible to attendees the presenter can try to turn off or slow down hardware acceleration for the graphics card On Windows this setting is available via Display Settings then by clicking the Advanced settings button then by clicking the Troubleshoot tab 23 re you having problems with your graphics hardware These settings can help you troubleshoot display related problems J Hardware acceleration Manually control the level of acceleration and performance supplied by pour graphics hardware Use the Display Troubleshooter to assist you in making the change Hardware acceleration Disable all but basic accelerations Use this setting to correct more severe problems M Enable write combining Windows graphics card Hardware acceleration setting 4 10 Using Whiteboard While making the presentation you might have to illu
21. ngs This section discusses the common features 4 1 Audio Conferencing Using Telephone and Computer Audio New in the 5 0 release the conference call telephone and computer audio are integrated together Thus each attendee can choose whether they listen and talk on the phone or by using a headset on their computer The host of the meeting must start the meeting in RemotEAR before the conference call can begin An attendee can choose Use Telephone then call in with the provided phone number and Access Code Or an attendee can choose Use Mic amp Speakers VoIP computer audio When using computer audio a headset is strongly recommended since built in speaker sound used by any one participant can generate echo for the other participants Use Telephone Audio Use Mic amp Speakers Sg di l Setup Speaking Jane Doe Audio Modes Volume meters Speaking indicator If Use Mic amp Speakers is chosen a participant can click Setup to change the volume of their speakers or microphone or to change which device should be used as their speakers or microphone It is best to setup and test new headsets before joining a meeting Audio Settings Refine Echo Cancellation T Speaker Speakers Conexant High Definition SmartAudio 2217 7 Test A Microphone Microphone Conexant High Definition SmartAudio 221 hi Automatically adjust microphone settings Test Microphone level by speaking in to the microphone
22. oined the interactive meeting can also be the presenter to show his or her computer screen to meeting participants By default the host will be the presenter However during a meeting the host and the current presenter can assign any participant to be the presenter To change the presenter click Change Presenter and choose the presenter from the list or right mouse on the participant s name in the Attendees list and choose Make Presenter 18 W ss Mute all Give Control Make Presenter Make Panelist Send chat message to Change Presenter Remove this attendee Change Presenter options Change Presenter button or right mouse Make Presenter option 4 5 Changing Controller During the meeting you as the presenter can assign a participant as the controller A controller is the person who can control your mouse and keyboard To change the controller click Give Control and choose the participant you want to control from the list or right mouse on the participant s name in the Attendees list and choose Give Control Q Give Control Give Control option Click Change Controller then Reclaim Controller to reclaim control from the specified controller 4 6 Chatting While convening a meeting you can also chat with attendees To chat with individuals click the drop down arrow and choose their name or you can chat with All attendees Enter your chat message where it sa
23. oining a Meeting When you receive an invite from the host open your browser and 1 In the browser s address bar enter the meeting server s address 2 Click the Join Meeting icon 3 Fill in the Meeting ID Meeting Password if any and Your Name 4 Click the Join Meeting button Join Meeting Meeting ID Meeting Password Your Name the name shown in the meeting Join Meeting Joining a meeting The file RemotEARStarter exe downloads If the download does not begin click the restart the download link In Firefox click Save File and go to Downloads If Downloads appears double click RemotEARStarter Click Run or Open RemotEAR downloads installs and runs on your computer and you will automatically join the meeting O OND D If you have already installed the RemotEAR client follow these steps to join a meeting 1 Launch RemotEAR by clicking the RemotEAR shortcut from the desktop var dg LE RemotEAR 2 Click the Join button Join Option to join a meeting 13 3 Enter the Meeting ID Meeting Password if required Your Name and the Meeting Server Address Tools Help Host Meeting ID 06679610 Meeting Password Your Name Meeting Server Address demo rhubcom com Join Meeting Details required while joining a meeting 4 Click Join Meeting 4 Common Features There are many features that are common to all four types of meeti
24. ol Make Presenter Make Panelist Send chat message to Remove this attendee 4 19 Make an Attendee a Panelist A panelist in a meeting can aid the presenter by receiving and responding to chats The host can make an attendee a participant by right mousing on the attendee s name in the Attendees list and choosing Make Panelist Or the host can invite panelists before the meeting starts by selecting the Invite Panelists check box in the Invite Attendees dialog Invite Attendees Invite Attendee Call attendee and say 1 op to the Meeting Server http 10 180 78 10 2 Click the Join Meeting button 3 Enter the Meeting ID 1493 1447 4 Meeting Password No password needed 5 Conference Call 1 408 351 1612 USA 1 513 201 3077 USA secondary Access Code 3232169 OR invite by Email Copy ga Panelists 26 4 20 Change Language for RemotEAR Ul Each RemotEAR user can change the language of their RemotEAR user interface Click the menu item Tools then Preferences Click Languages and select a language from the drop down list General Annotation Pen Conference Call Triage Quality Language Language Select Language Default Language Changes to language won t take place until the application is restarted cae Language setting 4 21 Show all RemotEAR Windows As the meeting presenter you can display all transparent windows on you
25. on Secure Netwoi K Connection iL A N WA Ny Inter net i ef Pati ent Assistant Diagnostic Device s When starting a typical RemotEAR session the Assistant launches the host session and is therefore sharing the connected diagnostic equipment with the remote hearing care specialist The remote Audiologist joins the session and is granted permission to control the host office PC and connected systems Once the hearing care professional is connected and granted control of the system he she has complete control of the PC and can launch and run the diagnostic software thereby controlling the equipment and performing the tests The Assistant provides help with both initiating the session and also making sure that the patient is comfortable and situated appropriately for testing The Assistant is also critical to ensuring that the diagnostic equipment is positioned properly Placement of headphones and bone conductor for audiometry placement and capture of immitance or OAE data and control of a video otoscope are all activities that are performed by the Assistant during the diagnostic exam RemotEAR works best when the two PCs that are connecting are matched in both performance and screen resolution A perfect match between the two PCs is not required but the closer in performance and screen resolution the two systems are the better the overall performance of the RemotEAR session will be Also the internet connection speed can have
26. ork SwWSetup Pl Presentat SYSTEM SAV A Temp A Tools Leck Folder Selection dialog 22 e Select the files folders or both and click OK They are added to the list of files folders to be sent e Inthe File Transfer dialog click the drop down arrow next to the To label and then select the participants to whom the files should be sent By default the files are sent to all other participants e Click Send Files 4 8 Recording During a meeting you can record the actions on the presenter s screen If the Audio Conferece settings in your REMOTEAR appliance and your meeting are using the REMOTEAR integrated free audio conferencing service then all audio heard in the meeting will be recorded This paragraph explains how audio gets recorded if you are using your own audio conferencing service If VoIP audio is used the voices of all RemotEAR attendees are recorded automatically If VoIP is not used the recording captures sounds via the computer s microphone therefore to record the meeting conversation you need to turn on your speaker phone and move it close to the microphone on the computer doing the recording in order to capture conversations Record Click the record button to start recording and click it again to stop recording When stopping the recording the system prompts to ask you where to save the recording file The file is an executable Just run the file and it will replay the entire recording sessio
27. r screen By default attendees cannot see the host s RemotEAR and its associated windows since these windows are treated as transparent To expose the RemotEAR control panel and associated windows click the menu item Tools then Preferences and under General check Show all RemotEAR windows and click Save D Preferences General General Settings Annotation Pen Conference Call Show all RemotEAR windows Image Quality Remove RemotEAR from attendee computers at the end of sessions Language WE Show my desktop when a meeting starts Integrate with Outlook Install Remote Printer Attendees can view attendee list Attendees can Record System Default Max free to talk VoIP attendees General settings 4 22 Auto Uninstall RemotEAR from Attendee Computers As the meeting host you can tell the system to automatically uninstall the RemotEAR client on the attendee computers at the end of a meeting session Click the menu item Tools then Preferences and check Remove RemotEAR from attendee computers at the end of sessions and click Save 4 23 Show Presenter s Desktop When Meeting Starts As the meeting presenter you can display all transparent windows on your screen when a meeting starts Click the menu item Tools then Preferences and check Show my desktop when a meeting starts and click Save 4 24 Enable RemotEAR Outlook toolbar Users can add a RemotEAR toolbar to M
28. strate some points The Whiteboard option in RemotEAR is used for this purpose Click Whiteboard and the Paint application opens where you can illustrate certain points or draw diagrams CH Whiteboard Whiteboard option 4 11 Using Annotation Using the Annotation feature you can highlight topics in your presentation Click the Annotation button and choose the type of annotation from Pen Highlighter Spot and Arrow Then emphasize the interesting area using the mouse pointer j Annotation Annotation option When the annotation option is active normal keyboard and mouse input ceases and essentially your computer screen freezes To unfreeze your computer screen hit the Esc key or click the Annotation button and select Stop Annotation Remot Al Emphasis using Annotation feature 24 You can change the size of the annotation pen Click the menu item Tools then Preferences Then choose Annotation Pen and select a new size and color and click Save 4 12 Floating toolbar The floating toolbar has the advantage of using very little of the presenter s screen space during a presentation while still providing buttons for the most common features including pausing showing your screen changing presenter changing controller annotation and chat that changes color when a chat message is received Floating toolbar 4 13 Hide the Attendee List As the meeting host you can hide the attendee
29. t can mute all attendees both on the telephone and on the computer by clicking the Mute All button Mute Al Host s Mute All attendees button The host can minimize background noise and echo by selectively choosing any or all attendees and muting them or by individually forcing attendee s into Push to Talk mode Each attendee and host can mute themselves by clicking the Mute Me button or by pushing the right mouse button on their name in the Attendee list and choosing Mute Me Mute Me Attendee s Mute Me button The host can right mouse on each attendee s name in the Attendees list and change their mode of communication by choosing Change to Use Phone or Change to Use Mic There is a telephone tab which shows everybody who has dialed into the Conference Call number A PIN number is provided to all attendee s who join the online meeting If an attendee enters this optional PIN number then their name will appear in the telephone tab instead of a telephone number and their name will also appear in the Speaking list thus making it easier to 16 determine who is talking during a meeting In the telephone tab the host can right mouse on a caller s name or phone number and Mute or Unmute them Tools Help Fal o oe E Showing my Give Change Record Control Presenter Mute Al Te John Doe A Use Telephone Use Mic amp Speakers Conference Call 1 408 351 1612 USA Access Code 3232
30. voted 34 The host s Manage Poll window provides a Close Polling link A Start Polling link initially appears where Close Polling appears below Meeting ID 1529 8447 Question and Response Action What is the meaning of life Edit Delete Try and be nice to people Avoid eating Fat Read a good book every now and then Close Polling Get some walking in Live together in peace harmony wl people of all creeds nation The host s Manage Poll Interface After the host closes the polling the host sees a Share link where the Close Polling link used to be When the host clicks the Share link the attendees see a window with the polling results Finally the host can click the Share link to close each attendee s Polling result window What is the meaning of life Try and be nice to people M Read a good book every now and then 0 Get some walking in The attendee s Polling result window 35 4 32 Push URL to Attendees KE Send e pe Send QBA to Al Invite Meeting ID 1493 1447 GE nvite Meeting R HU Push URL Push URL URL https Lann google com Send Send Q amp A to All and Push URL options The presenter can push an URL or web page that opens up in a browser on each of the attendee s computers providing that the attendees have joined interactively The circular button on the bottom right of the
31. ys type message here then hit the Enter key or the Send button RW GI View chat history type message here All Skaff Host Presenter Panelist Jane Doe 19 Chat section of RemotEAR control panel Your entire chat dialogue for this meeting is shown in the RemotEAR control panel View chat history J hn Doe To Jane Doe Julie sings Doe a deer Chat dialogue for this meeting You can expand the Chat dialogue into a separate resizable window by clicking the El button just above the Chat dialogue View chat history John Doe To All Julie sings Doe deer Chat dialogue for this meeting 20 The View chat history feature shows your entire chat dialogues for all of your meetings Chat dialogue for this meeting 4 7 Sending Files During a meeting there may be a need to send files between meeting participants Instead of opening an e mail client and sending files a participant can send files using RemotEAR To send files e Click the File Transfer button to open the File Transfer dialog box CH File Transfer File Transfer button 21 Click Add Files Folders Files folders to send F C Presentation pdf C Manuals C Tools Total File Size 14 011KB Total number of Files 1 File Transfer dialog Select a particular file or folder from the drop down list The file or all the folders and files in that directory are displayed ProgramDataTechsmith w
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