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RAV 600/900 User Manual - Conference SpeakerPhone
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1. a Seo EES G eR TT ect 4 B X Figure 2 12 Connecting a sound card To connect to amplifier e Using an RCA cable connect the Line Out on the RAV mixer to the line in on an amplifier GOODS s K Figure 2 13 Connecting an amplifier S Note Use RAV Ware to adjust the equalization and volume of these devices Refer to pages 38 42 for more information When using RAV Ware be sure to drag the amplifier to the cor rect device either line out or record This will properly assign the reference and change the volume command on the controller to control the external amplifier volume Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 20 Connecting the RAV Auxiliary Devices Connecting VCRs and DVD players You can record your audio video conference or play audio using a playback device such as a VCR or DVD player S Note You can also connect a mono signal device or a non record playback device to these line in out connectors O s le gt R Figure 2 14 Connecting a Record Playback device To connect to record playback e For recording connect the Left and Right Audio Out on the RAV to the left and right audio in on the VCR or DVD player
2. Signal Level Reliability 0 4 bars Fair 4 8 bars Good 9 12 bars Better 13 16 bars Best Figure 4 19 Signal strength reliability To change LCD contrast 1 Press Oi access the menu options 2 Scroll to Configuration and press Q 3 Scroll to Contract and press Q 4 Choose a contrast setting 0 3 5 Press Q select the contrast and return to the Configuration menu Yuu Contrast 0 Contrast 1 Contrast 2 Figure 4 20 Contrast Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 60 Using the RAV Programming Phone Preferences To view the IP address 1 Press Oi access the menu options 2 Scroll to Configuration and press Q 3 Scroll to IP Address and press Q Note The IP address for the RAV unit will display on the LCD 4 Select Exit to return to the Configuration window Ya IP Address 191 151 147 102 Exit Figure 4 21 IP Address To check the RAV version 1 Press Q access the menu options 2 Scroll to Configuration and press Q 3 Scroll to Version and press the version of the RF Controller firmware will display 4 Select Exit to return to the Configuration window Yu Version 1 0 0 Exit Figure 4 22 Version Technical Services Group 1 800 283 5936 USA 1 801 974 3760 61 Technical Services Group 1 800 283 59
3. loudspeakers above the first and third mic pods The ceiling speakers must be set to 8 Ohms Please gt refer to the Bose user manual for instructions N Wall mount loudspeakers Figure 1 7 Recommended ceiling mount speaker placement Place the left channel loudspeaker on the left side of the room and the RAV 600 right channel loudspeaker on the right Refer to the label on the back of each loudspeaker Make m Loudspeaker sure the back of each loudspeaker is parallel to the front wall Loudspeaker Figure 1 8 Recommended wall mount speaker placement For best controller performance e Do not install the RAV mixer in a metal cabinet unless you are using the remote antenna accessory Part number 910 153 050 e Keep the mixer within line of sight of the controller such as on the top of a credenza e Ensure antenna is connected to the back of the mixer and is pointed up e If installing the mixer in an equipment rack make sure it is placed at or near the top of the rack For best audio performance e Use the provided cables e Do not move microphones while on a call e Speak at a normal conversation level and direct your voice toward the microphones e Do not place microphones next to fans projectors or computers Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Introduction Installation Overview 9 Installation Overview
4. Figure 3 1 Installing RAV Ware ie RAV Ware Software RISE S Note The Disk Cost button allows you to view aan eterna Ricca all available disk space m veina The installer will install RAV Ware Software to the following folder To install in this folder click Next To install to a different folder enter it below or click Browse Folder C Program Files ClearOne RAV Ware Software Install RAV Ware Software for yourself or for anyone who uses this computer C Everyone Justme n mee Figure 3 2 Disk Cost RAV Ware overview ClearOne s RAV Ware software provides an easy interface for configuring system settings and customizing the audio in your RAV 600 900 conferencing system While the RAV system is designed to work out of the box for audio conferencing RAV Ware is required to adjust audio levels and equalizer settings for the RAV components as well as the auxiliary audio devices Once installed RAV Ware allows configuration locally through USB or RS 232 con nection or remotely through the Ethernet connection Menus and Toolbar Connections Device Toolbox Configuration Screen Online Offline Status Indicators Figure 3 3 Installing RAV Ware Menus and Toolbar Easily create open or save files find RAV systems on the network add phonebook entries configure regional settings and view the event log Connecti
5. BINARY FORM DETAILS Technical Services Group 1 800 283 5936 USA 1 801 974 3760 COMMAND ID 88 NUMBER OF ARGUMENTS 11 ARGUMENT FORM lt System Check gt lt Status gt lt Message gt TEXT FORM DETAILS COMMAND FORM DEVICE SYSRESULT lt System Check gt lt Status gt lt Message gt Technical Services Group 1 800 283 5936 USA 1 801 974 3760 114 Appendix Serial Commands Appendix Serial Commands 115 TE Telco Enable This command selects reports the hook status ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 17 R Value Unsigned Integer 2 0 Off 1 0On 2 Toggle Null to query in text BINARY FORM DETAILS COMMAND ID 39 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Channel gt lt Group gt lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE TE lt Channel gt Value TELCOLVLCTRL Telco TX Level Control Enable Disable This command selects reports the setting of Telco TX level control ARGUMENT DETAILS UID Unit ID This command reports the unit ID This command is read only ARGUMENT DETAILS Name Type Size Values Units Value Hexadecimal 4 Sent with a Null value returned in text BINARY FORM DETAILS COMMAND ID 13 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE UID Value VER Version This command reports the
6. Preconfigured record playback devices The audio settings for many common record playback devices have been preconfigured for optimal performance with the RAV system Preconfigured devices are listed in the Device Toolbox and can be placed on the Record and Playback icons To select a preconfigured record playback device LT 1 Click the Device Toolbox button to display preconfigured devices 2 Expand the category that matches the device you added CLEARONE SF Online Figure 3 25 Record Playback device list 3 Click the device and drag it to the configuration screen Drop over the Record or Playback icon The label and icon will E Playback change based on the selected device IRE cd Note You are not limited to record and playback devices lt with these connectors The Record and Playback jacks are line input and line output jacks and can be connected to Sony SLVN 55 video codecs CD players and amplifiers To remove a device 1 Right click on the device you want to remove Clear Device Import File Save File 2 Select Clear Device Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Adjusting Record Playback settings If your device is not listed in the Device Toolbox you can manually customize and configure the audio of your auxiliary devices The Record settings window is used to customize and configure audio being sent to recording devices that are connected to the record jack
7. e For playback connect the Left and Right Audio In on the RAV to the left and right out on the VCR or DVD player Connecting PTZ cameras The RAV system provides voice tracking capabilities through VISCA control port connection to a Pan Tilt Zoom camera Voice Tracking allows the camera to move to preset positions based on microphone activation For instructions on programming the presets see page 42 CAMERA CONTROL Figure 2 15 Connecting a camera To add a camera e Connect the camera to the Camera Control port on the mixer N Note The camera video out signal connects to a video codec Connecting the RAV Auxiliary Devices 21 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Connecting for serial control You can connect a computer or a control device such as an AMX or Crestron to the RAV mixer through the serial control port See the page 78 for a list of the serial commands To connect a computer serial port e Connect computer to Control port on the back of the mixer using a 9 pin serial cable lolol RS 232 Figure 2 16 Connecting a computer serially Connecting for USB control You can also connect a computer to the RAV through the USB port To connect a computer through the USB port e Connect computer to the USB port on the front of the mixer using a USB cable Figure 2 17 Connecting a computer through the USB SX Note The USB drivers are ins
8. RAV 600 900 User Manual ClearOne You re Virtually There ClearOne Communications Inc 1825 Research Way Salt Lake City UT 84119 tel 1 800 945 7730 fax 1 800 933 5107 ii RAV Table of Contents Table of Contents INEFODUCHON Ss ong FA ties a rae Caw e eee Ras Ao ee nee EE E 1 Th RAV 600 900 sarsa ich tas clk AA ed wa ee be es ee es 2 Product Overview arsit oc Bi oe eee e le ahd baked Gee ea nen Bees 4 Basic Room Design ereina aiaa orate Boe Challener olU does a a E dle ceeding lard tee tap otenees 7 Installation Overviews es sti R taney C ache a NTR 70T es eS wanda R R Takei Whale REA 9 Connecting the RAV lt R Rd e eae dae yank Mw sd PR ee KOR Rea 13 Basic Connections iisa sh at he he Gaia Ge ANA Oe RE a aR ein Bae 14 Auxiliary DEVICES oerien a teat ed Satitia aici e 2rd anal Pca ie ees eee ES AS 18 RAV Ware Software Configuration 0 0 0 ccc ce ee tees 25 TitHOGUGEION 25 N ZK 5 gaia od iid oS A E ed as CREEL E N teats le 26 Configuring System Settings 8 65 vce eee facets eae wk ee VR esl OE ew eae ees 31 Customizing RAV Components sra aR R re K ccc ccc R de RT RRR N R Rad K aaa 35 LinesInput and Output rinia 2 aes Oo tad Saini aii a a a Sn eae halves whee hd 38 Record and Playback zens esheets ad eee RIRE RNA PROSE oes ban eh eres 40 Camera Controls ish vac ts eh oe itis Ve a ee eas A eee ee Bie 42 Dialer and Phonebook Usage ccc ccc eee tent teen e eens 43 Advanced
9. Read the user manual Please read through the RAV Quick Start Guide and print user manual to familiarize yourself with the RAV system Refer to the Help file in RAV Ware for information on the software Read through all requirements and safety information to be sure you set up and configure your RAV correctly Make sure your network is ready Review all system requirements Then check with your network administrator to be sure your network meets all the RAV requirements Connect cables Connect cables If you are planning on using the RAV for web or videoconferencing you ll need to connect peripheral equipment See pages 14 22 Install software Install RAV Ware and then use to adjust sound levels and to configure settings for additional equipment such as a video codec or a recording device See pages 26 49 Begin using Use the controller to answer and make calls See pages 52 61 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 10 Introduction Installation Overview 11 System Requirements for RAV Ware Component Requirement Operating System and RAM Windows 98 SE 64 MB RAM Windows 2000 256 MB RAM Windows XP 256 MB RAM Processor 300 MHz Pentium III or better Monitor 1024 x 768 SVGA 16 bit high color Video Card SVGA 1024 x 768 minimum Free Hard Disk Space 20 MB minimum RS 232 COM port Up to 115 200 baud rate USB port USB 1 1 2
10. Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Value Hexadecimal 4 Bits 0 8 represent gate status on Mics 1 9 Null sent in text Value returned Mic 1 LSB Mic 2 MSB BINARY FORM DETAILS COMMAND ID 6 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE GATE Value Technical Services Group 1 800 283 5936 USA 1 801 974 3760 100 Appendix Serial Commands Appendix Serial Commands 101 GREPORT Gate Report This command selects reports the mode of gate status reporting ARGUMENT DETAILS Name Type Size Values Units Value Unsigned Integer 4 0 Off 1 0n 2 Toggle Null to query in text BINARY FORM DETAILS COMMAND ID 7 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE GREPORT Value HOOK Hook Flash This command sends a hook flash There is no query for this command ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 17 R Reserved 2 0 BINARY FORM DETAILS COMMAND ID 32 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Channel gt lt Group gt lt Reserved gt TEXT FORM DETAILS COMMAND FORM DEVICE HOOK lt Channel gt HOOKD Hook Flash Duration This command selects reports the hook flash duration ARGUMENT DETAILS LABEL Label This selects reports the labe
11. It cannot be queried or set ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 17 R Value Unsigned Integer 2 0 Ring cycle has stopped 1 Ring cycle has begun BINARY FORM DETAILS COMMAND ID 34 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Channel gt lt Group gt lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE RING lt Channel gt lt Value gt Technical Services Group 1 800 283 5936 USA 1 801 974 3760 110 Appendix Serial Commands Appendix Serial Commands 111 RINGERLVL Audible Ring Level This command selects reports the audible ring level RINGERTEST Audible Ring Melody Test This command plays the current audible ringer melody This command is executable only There is no ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 17 R Value Signed Float 2 12 00 4 00 dB BINARY FORM DETAILS COMMAND ID NUMBER OF ARGUMENTS ARGUMENT FORM TEXT FORM DETAILS COMMAND FORM Null to query in text 46 1 lt Channel gt lt Group gt lt Value gt DEVICE RINGERLVL lt Channel gt Value RINGERSEL Audible Ring Melody Selection This command sends reports the audible ring melody ARGUMENT DETAILS query ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 17 R
12. Off 1 0n 2 Toggle BINARY FORM DETAILS Null to query in text COMMAND ID 61 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE CAMFLOW Value CAMMOVE Move the Camera This command sends commands to move the camera on the camera control port There is no query for this command ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group And Channels Group Group 1 19 V Value Unsigned Integer 2 0 Stop 1 Pan Right 2 Pan Left 3 Tilt Up 4 Tilt Down 5 Zoom In 6 Zoom Out BINARY FORM DETAILS COMMAND ID 49 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Channel gt lt Group gt lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE CAMMOVE lt Channel Group gt Value Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Name Type Size Values Units Value Unsigned Integer 4 1 10 BINARY FORM DETAILS COMMAND ID 51 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE CAMPRESET Value CAMPRESETSET Camera Preset Setup This command sets the current position of a camera as a camera preset There is no query for this command ARGUMENT DETAILS Name Type Size Values Units Preset Unsigned Integer 2 1 10 Channel Channel 1 See Group and Channels Group Group 1 19 V Label String 16 BINARY FORM DETAILS COMMAND ID 52 NUMBER OF ARGUMENTS 5 A
13. e microphone must be activated before the EE Tsab Com Preset camera moves to the preset position and amount of time the microphone must be Guma Gusa inactive before returning to the home position S S ClearOne recommends setting the camera delay ose to at least two seconds to prevent the camera Figure 3 28 Camera Controls from changing positions at every sound 4 Using the directional arrow buttons and the Zoom In and Out buttons position the camera for the first microphone pod 5 Click Save Preset under the microphone pod to assign the camera position to the mic pod 6 Repeat steps for the second and third mic pod RAV 900 only and home position 7 Select the Voice Tracking System Enabled S Note Once you set the presets do not switch Camera Control Mode the camera type This will delete all presets Technical Services Group 1 800 283 5936 USA 1 801 974 3760 To test camera presets 1 Select the camera you are testing 2 Click Run Preset for each mic pod to test the programming The camera should move to the preset position for each microphone Dialer and Phonebook Usage The RAV system includes a Phonebook that stores up to 20 names and phone numbers Phonebook entries may be entered through RAV Ware or using the RF Controller The Dialer in RAV Ware mimics the RF Controller and may be used to make calls mute microphones and adjust the loudspeaker volume See pages 52 59 for information o
14. 800 283 5936 USA 1 801 974 3760 76 Appendix Specifications Appendix Specifications 77 Specifications Dimensions Mixer WxDxH 17 x 7 5 x 2 43 2 cm x 19 1 cm x 5 1 cm RF Controller WxDxH 10 5 x 4 5 x 2 75 Microphone Pod Diameter 7 17 8 cm Height 1 5 3 8 cm Weight Mixer 4 5 lb 2 04 kg RF Controller 2 0 Ib 91 kg Microphone Pod 1 1 Ib 5 kg Environmental Operating Temperature 32 to 122 F 0 to 50 C Power Supply Primary Voltage 100 to 240 VAC Auto sensing 50 60 Hz Audio Performance Conditions Unless otherwise specified all measurements are performed with a 22 Hz to 15 kHz BW limit no weighting Microphone Pod Coverage 360 degrees Connection RJ 45 with Cat 5 Link In Out Ports Max Distance from Base Mixer 50 RAV 900 75 RAV 600 Frequency Response 60 Hz 14 kHz 1dB THD N lt 0 08 45dBu input 1 kHz Sensitivity 45 dBu Input Level 6 dBu for 1 kHz 94 dBSPL microphone input Dynamic Range gt 65dB Line Input Connection Unbalanced RCA Gain 10 dBu nominal adjustable from 14 dB to 18 dB Nominal Level 10 dBu Maximum Level 9 dBu Impedance gt 10 kOhm Line Output Connection Unbalanced RCA Nominal Level 10 dBu adjustable from 14 dB to 18 dB Maximum Level 9 dBu Frequency Response 40 Hz 15 kHz 1dB Dynamic Range gt 80 dB THD N lt 0 02 6 dBu input 1
15. Features 2 03 sees so eactie ese ieee Oe ain Be aE SRI es RNa eh i oes 46 Using the RAV 2 20 6 04 foe Cae eae Ra at 14 A awa we LA ee 51 Usma the Controller ss wees has Sas dis dg eee Aare hae att A eek Sok i ea EN R aN A 52 Programming Phone Preferences 0 cece cece ee eee eee eee eens 54 US 9 T 16 tre ta 4 Gaetan he Ga Bide ee tao RAS a eee 63 OVERVIEW cick ach coed tere a0 RRL hd wees elie Rarer easel eo hate dg alagls os watsencne saw eaide a 64 APPENUIK Gs c3 ode kote seek da ees et ends ead MAG eee eae eee R ta ee eee 71 Maintenance cre reed ed Sikora Hedda te eee PLS wae Re bs Se n 72 Troubleshooting s enorer Ga eles Z a erties Vi ae i eh eet BS 72 PUROUTS lt 4 576 eae seed St eae ae he a eta eee ee eee 75 Specifications cvs cee pseu ted atl tan Sth att a weedy SUNOS Saree wee eh 76 Compliance Aa A n AAT lesb acs cheek a oki ihe lich A ANA oldie fd 116 Iis sec cateca cd ant EA g Baie Ata Gite ete nels eaheari i cede ie ice AEAT 120 RAV 600 900 Installation and Operation Manual ClearOne Part No 800 153 001 Rev 1 1 March 2005 2004 ClearOne Communications Inc All rights reserved No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications Printed in the United States of America ClearOne Communications reserves specific privileges Information in this document is subject to change without notice Warranty information can be found on the ClearOne webs
16. Flash key Refer to your local telephone service for details To mute unmute 1 Press the MUTE button to mute all microphones 2 Press the MUTE button again to unmute all the microphones To adjust call volume e Use the UP and DOWN volume buttons to adjust the volume to the desired level Event Log The Event Log keeps record of a user selectable events You select the events you want recorded in RAV Ware You then can download the log for review in the web interface Check the Event Log when there are communication errors or for other troubleshooting To open event log e Click the Event Log button in the menu pane CLEARONES7 RAV Management System RAY Event Log File Clear Teg Download og J 06 28 2004 09 33 25 Unable to obtain a DHCP lease Figure 5 4 Event log To clear log e Click the Clear Log button To download log e Click the Download Log button Note Right click on the event log to save a copy to your hard drive as a txt file Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 68 Web Interface Overview Web Interface Overview 69 System Check The System Checks window allows you to check your RAV system to be sure all parts of your system are connected and working properly To open the system checks N Click the System Checks button CLEARONE7 RAV Management System S
17. Phonebook Settings and Configuration An asterisk indicates your position in the menus and a down arrow indicates that the menu continues Once in menu mode use the arrow keys to navigate moves the cursor to the right Q is a backspace key is a delete key or a back key that moves you to the previous screen saves entries and moves the cursor to the next line Using the Phonebook from the RF Controller The Phonebook stores up to 20 names and numbers You can add edit and delete any of the contacts To add a Phonebook entr y 7 Press to advance to the Save option 1 Press Q access the menu options 8 Press again to save the entry and return to the Phonebook menu Yu Name 2 Press Q select Phonebook 3 Press Q again to select Add 4 Type the Name using the keypad Number cy Note Press a keypad key repeatedly to cycle through its characters Figure 4 7 Adding a contact 5 Press Oi advance to the Number cS Note Entries added to the phonebook field through the controller are assigned speed dial number 0 This means there is no speed dial associated with this number You must use RAV Ware to edit the speed dial See page 43 for instructions 6 Type the number using the keypad To edit a Phonebook entr Road j PINY 6 Press Or advance to the Save option 1 Press Q access the menu options 7 Press Q asain to save the changes and return to the Phonebook menu 2 Press Oi
18. Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 RAV Ware Software Configuration 26 RAV Ware Introduction RAV Ware Introduction 27 Introduction Getting started with RAV Ware Please ensure that you have administrative privileges before attempting to install RAV Ware on computers running Windows 2000 or later You should also review the System Requirements on page 10 to ensure software will run correctly and that you have all the necessary network information Install RAV Ware 1 Close all programs or applications running on your PC or laptop and insert the RAV Ware CD into the CD ROM drive If the Autorun feature is enabled on the PC the CD will open automatically e If the Autorun window does not open select Run from the Start menu Type lt drive gt rav exe where lt drive gt is the letter of the CD ROM drive e g D rav exe 2 Follow the on screen instructions Welcome to the RAV Ware Software Setup Wizard The installer will guide you through the steps required to install RAV Ware Software on your computer WARNING This computer program is protected by copyright law and international treaties Unauthorized duplication or distribution of this program or any portion of it may result in severe civil or criminal penalties and will be prosecuted to the maximum extent possible under the law
19. are made instantly To change RF frequency channel 1 Inthe Frequency tab select a frequency 2 Click OK to save settings and close the window Note The channel frequency allows the mixer to communicate with the controller The frequency used by RAV Ware must match the frequency used by the controller See page 58 to set the controller frequency A Attention If you are using the European or South African version of RAV Frequency 1 and Frequency 8 are the same frequency Communication Settings Networking Serial Frequency 3 v Cosy new Figure 3 12 Frequency settings Technical Services Group 1 800 283 5936 USA 1 801 974 3760 RAV Ware Configuring System Settings 33 Regional Settings In the Regional Settings window you can configure the date and time to ensure an accurate time stamp on log files To open Regional Settings O e Click the Regional Settings icon in the Configuration screen S To set date and time 1 Select Use Local Time if you want to use Regional Settings 4 x the time on your local computer Date Time N Or R vse Local Time Localtime 8 3 2004 IP Address of Time Server 0 00 0 Clear the Use Local Time checkbox and enter the IP address for the time server 2 Select Use Daylight Savings if your region observes daylight savings time Use Daylight Savings g Time Zone GMT 07 00 Mountain Time US amp Canada v 3 Select your T
20. kHz Playback Record Input Connection Unbalanced RCA Gain 10 dBu nominal adjustable from 14 dB to 18 dB Nominal Level 10 dBu Maximum Level 9 dBu Impedance gt 10 kOhm Playback Record Output Connection Unbalanced RCA Nominal Level 10 dBu adjustable from 14 dB to 18 dB Maximum Level 9 dBu Frequency Response 40 Hz 15 kHz 1dB Dynamic Range gt 80 dB THD N lt 0 02 6 dBu input 1 kHz Loudspeaker Connection Push terminals with left and right Power 10 Watts into 8 Ohm load Impedance 8 Ohm Frequency Response 60 Hz 15 kHz 1 dB Dynamic Range gt 80 dB THD N lt 0 5 5 dBu line input 1 kHz Output Level 90 dBSPL output 1 meter Mixer AEC tail time 128 ms Adaptive noise cancellation 6 18 dB Gating Adaptive ambient 1st mic priority look ahead gating NOM attenuation Telephone Interface Conditions All measurements taken with ALC disabled Connection RJ 11 Set and Line Jacks Tail Time 30 ms Frequency Response 250 Hz to 3 3 kHz 1 dB THD N lt 0 2 7 dBu line input 1 kHz Dynamic Range gt 60 dB Communication I 0 10 100 Ethernet Control Port RJ 45 with LED indicators for link duplex and activity status RS 232 Control Port DB9 female 9 600 19 200 38 400 57 600 default 115 200 Baud rate 8 bits 1 stop no parity Hardware flow control on default off VISCA Camera Port DIN 9600 baud No Flow Control USB 1 1 Co
21. oe w ia Figure 2 1 Attach rack ears 2 Connect first microphone pod to the mixer with the 25 Cat 5 cable Figure 2 4 Connect speakers Note For best performance speakers must be installed properly If you are using the ceiling mount loudspeakers you must change the setting to 8 Ohms Refer to the instructions includ ed in the Bose loudspeaker box MIC POD IN 5 Using the RJ 11 cable connect an analog telephone jack to the Line jack on the mixer AG AL 25 7 6m OUT TELEPHONE Figure 2 2 Connect to first microphone pod Figure 2 5 Connect telephone cable cS Note For instructions on connecting to a digital telephone line refer to page 22 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 16 Connecting the RAV Basic Connections Connecting the RAV Basic Connections 17 6 Using an RJ 11 cable not supplied connect an analog telephone set to the Set jack on the mixer optional TELEPHONE __ Figure 2 6 Connection to network 7 Using the 7 Cat 5 cable connect the mixer to the network Network settings can be changed in RAV Ware oF LAN lt gt Figure 2 7 Connection to network 8 Using the power supply cords connect the mixer to an electrical outlet 12VDC 2 5A Figu
22. on either the Line Out jack or the Record Out jack the mixer console options change e If you place an external amplifier on the Line Output the options to route any audio to the loudspeakers and to route the microphones to the Line Output are no longer available e If you place an external amplifier on Record the options to route any audio to the loud speakers and to route the microphones to the Record output are no longer available See page 19 for information on connecting an amplifier Figure 3 21 Mixer Console with external amplifier Technical Services Group 1 800 283 5936 USA 1 801 974 3760 38 RAV Ware Configuring Auxiliary Devices RAV Ware Configuring Auxiliary Devices 39 Line Input and Output Adjusting Line Input Output settings The RAV mixer has jacks for Line Input and Line Output that allow you to connect different auxiliary devices You can configure audio levels for these devices through RAV Ware You can use devices that have preconfigured audio settings from the Device Toolbox or you can manually set the audio settings for your line in and line out devices Preconfigured video codecs amplifiers and sound cards The audio settings for many common auxiliary devices such as video codecs VCRs amplifiers and sound cards have been pre configured for optimal performance with the RAV system Preconfigured devices are listed in the Device Toolbox and can be
23. on the RAV mixer The Playback settings window is used to customize and configure the audio from the playback device that is connected to the Playback jack on the RAV mixer To open Playback settings e Open the Playback configuration window by clicking Playback on the Playback device icon s E CE si To adjust equalization eee Manufacturer e Adjust the Low Mid and High frequency tones using the Equalization sliders Mis High To enable Stereo Mix e Select Stereo Mix if your playback device uses stereo 3 inputs 0 dB 0 dB 0 dB stereo mix SX Note While the RAV provides mono only audio it will RT left and right audio f t device T me Seth accept left and right audio from a stereo device ae However you must select Stereo Mix to ensure proper level adjustments are made Figure 3 26 Playback To adjust audio level volume e Using the slider adjust the volume The meter will display input levels S Note To save the name and setting of your playback device refer to the Device Toolbox Editor on page 49 Record Ss To open Record settings e Open the Record configuration window by clicking on a the Record device icon e To adjust equalization O re r e Adjust the Low Mid and High frequency tones using E E E the Equalization sliders To adjust audio level volume e Using the slider adjust the volume The meter will display input levels Note
24. placed on the Line In and Line Out icons cS Note If you would like to add a device to the Device Toolbox please refer to the Device Toolbox Editor on page 49 To select a pre configured line level device 1 Click the Device Toolbox button to display preconfigured devices Device Toolbox Figure 3 22 Line input device list 2 Click the plus sign to expand the category that matches your device type 3 Click the device name and drag it to the Configuration screen Drop over the Line Input or Output The label and icon will change based on the selected device Note Video codecs will cover both Line Input and Output A sound card should be placed on Line Input or on both Input and Output for web conferencing An amplifier is Output only Technical Services Group 1 800 283 5936 USA 1 801 974 3760 If your device is not listed in the Device Toolbox you can manually customize and configure the audio of your auxiliary devices in the Line Input and Line Output windows Line input and output devices include video codecs CD players amplifiers and sound cards To access line input settings e Open the Line Input window by clicking on the Line Input device icon To adjust equalization e Adjust the Low Mid and High frequency tones using the Equalization sliders To adjust audio level volume e Using the slider adjust the volume The meter will display input levels S Note To save the name and setting of y
25. reports hook status TELCOLVLCTRL Selects reports setting of Telco TX level control UID Reports unit ID read only VER Reports unit version read only VOLUME Changes reports the gain for the output channel Technical Services Group 1 800 283 5936 USA 1 801 974 3760 AA Auto Answer Enable Disable This command selects reports the setting of auto answer ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 17 R Value Unsigned Integer 2 0 Off 1 0n 2 Toggle Null to query in text BINARY FORM DETAILS COMMAND ID 28 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Channel gt lt Group gt lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE AA lt Channel gt Value AARINGS Number of Rings to Auto Answer On This command selects reports the setting of the number of rings to auto answer ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 17 R Value Unsigned Integer 2 2 0r d Null to query in text BINARY FORM DETAILS COMMAND ID 31 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Channel gt lt Group gt lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE AARINGS lt Channel gt Value Technical Services Group 1 800 283 5936 USA 1 801 974 3760 84 Appendix Serial Commands ACONN Audible Connect Disconnect Indication This command selects reports
26. select Phonebook 3 Scroll to Edit and press You 4 Scroll to a desired name and press Sales Team 8886451234 5 Make changes to the name and number using the keypad Figure 4 8 Editing a contact To access the menu e Press on the RF Controller to Ta access the RAV program menu Phonebook Settings Configuration Figure 4 6 Main Menu Technical Services Group 1 800 283 5936 USA 1 801 974 3760 To delete a Phonebook entry 1 Press Q access the menu options Ta 2 Scroll down to Delete and press Add Edit Delete 3 Choose the entry you want to delete 4 Press Oi delete the entry and return Figure 4 9 Deleting a contact to the Phonebook menu Technical Services Group 1 800 283 5936 USA 1 801 974 3760 56 Using the RAV Programming Phone Preferences Using the RAV Programming Phone Preferences 57 Adjusting the Settings You can activate the auto answer setting activate auto disconnect select ringer melodies and adjust your ringer in the Settings menu To select a Ring Melody Press to access the menu options A Note Once you select a melody you will hear it played through the speakers To activate Auto Disconnect Press Oi access the menu options q Note When enabled Auto Disconnect will automatically hang up the phone once the other end is disconnected l 2 Scroll t
27. the status of the audible connect disconnect indication ARGUMENT DETAILS Appendix Serial Commands 85 Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 17 R Value Unsigned Integer 2 0 Off 1 0n 2 Toggle BINARY FORM DETAILS COMMAND ID NUMBER OF ARGUMENTS ARGUMENT FORM TEXT FORM DETAILS COMMAND FORM Null to query in text 96 1 lt Channel gt lt Group gt lt Value gt DEVICE ACONN lt Channel gt Value AD Auto Disconnect Enable Disable This command selects reports the setting of auto disconnect ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 17 R Value Unsigned Integer 2 0 Off 1 Loop Drop BINARY FORM DETAILS COMMAND ID NUMBER OF ARGUMENTS ARGUMENT FORM TEXT FORM DETAILS COMMAND FORM 2 Call Progress 3 Loop Drop Call Progress Null to query in text 29 1 lt Channel gt lt Group gt lt Value gt DEVICE AD lt Channel gt Value Technical Services Group 1 800 283 5936 USA 1 801 974 3760 AEC Acoustic Echo Canceller enable disable This command selects reports the setting of Acoustic Echo Canceller ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group And Channels Group Group 1 3 M Value Unsigned Integer 2 0 Off 1 0n 2 Toggle Null to query in text BINARY FORM DETAILS COMMAND ID 27
28. version of the unit This command is read only ARGUMENT DETAILS Name Type Size Values Units Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 17 R Value Unsigned Integer 2 0 Off 1 0n 2 Toggle Null to query in text BINARY FORM DETAILS COMMAND ID 80 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Channel gt lt Group gt lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE TELCOLVLCTRL lt Channel gt Value Value String 8 Version of format MM mm rr Sent with a Null in text value returned BINARY FORM DETAILS COMMAND ID 14 NUMBER OF ARGUMENTS 2 ARGUMENT FORM lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE VER Value VOLUME Volume Adjustment This command changes or reports back the gain for the output channel set as the EC reference ARGUMENT DETAILS Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Name Type Size Values Units Value Signed Float 4 99 90 99 90 DB Null to query in text Absol Rel 0 A Absolute R Relative Null Relative BINARY FORM DETAILS COMMAND ID 103 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE VOLUME Value Absol Rel cy Note Values indicate entry range only Actual internal range of the gain stage is from 14 to 18 Absolute values will be limited to the internal gain range Technical Services Group 1 800 283
29. 0 Flash Support Macromedia Flash Player 6 0 cS Note Using a USB to serial adapter is not recommended Network Information To use RAV over a local area network LAN you need to know if the LAN uses Dynamic Host Configuration Protocol DHCP or if you need a static IP address If the LAN uses DHCP there is no need to make any network adjustments unless you want to assign a static IP address If the LAN does not use DHCP gather the following information prior to LAN setup The IP address to be assigned to the RAV The subnet mask The IP address of the default gateway Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Connecting the RAV 15 14 Connecting the RAV Basic Connections Connecting the RAV Basic Connections Basic Connections 3 Connect the second and third microphone pod using the 12 Cat 5 cables Third microphone on the RAV 900 only Connecting the RAV should take less than one hour Once basic connections for audio conferencing are made the system is ready to use Audio conferencing ne To set up audio conferencing 1 If you are installing the mixer into a rack remove the side panels rotate them and then SN OUT reattach Figure 2 3 Connect additional microphones 4 Connect the speakers to the mixer
30. 0On 2 Toggle Null to query in text BINARY FORM DETAILS COMMAND ID 4 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE FLOW Value GAIN Gain Adjustment This command changes or reports back the gain for a channel ARGUMENT DETAILS Name Type Size Values Units Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 2 7 0 L Value Unsigned Integer 2 0 Off 1 0n 2 Toggle NULL to query in text BINARY FORM DETAILS COMMAND ID 74 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Channel gt lt Group gt lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE EQSEL lt Channel gt lt Group gt Value Channel Channel 1 See Group and Channels Group Group 1 2 3 7 16 17 0 M L T R Value Signed Float 2 99 90 99 90 Null to query in text DB Absol Rel 0 A Absolute R Relative Null Relative BINARY FORM DETAILS COMMAND ID 5 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Channel gt lt Group gt lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE GAIN lt Channel gt lt Group gt Value Absol Rel A Note Values indicate entry range only Actual internal range of the gain stage is from 14 to 18 Absolute values will be limited to the internal gain range GATE Gate Status This command reports the gate status of mics This command is read only ARGUMENT DETAILS Name Type Size Values Units
31. 2 is Line Out 3 is Speaker Out 3 is Speaker Out Microphone Pod M 3 1 3 1 3 Line Inputs Ik 7 l 2 l 2 1 is Playback In 1 is Playback In 2 is Line In 2 is Line In Unit U 9 0 for Unit Values 0 1 for Log Matrix X 11 0 0 S 13 Phonebook 0 N 15 2 for HTML skin 1 3 for Firmware 4 for Directory 5 for Firmware Data Transmit T 16 1 1 Receive R I Il I Local Camera V 19 Sony Mode 1 7 Sony Mode 1 7 Canon Mode 1 9 Canon Mode 1 9 Type and device IDs Type ID Unit type Device ID range 0x8 RAV 900 0x0 0x9 RAV 600 0x0 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 80 Appendix Serial Commands Appendix Serial Commands 81 Meter type definitions Alpha Numeric Level position Level position Level position Level position Level position for Mic Pods for Line Inputs for Outputs for Telco Transmits Tor Telco Receives A 2 Maximum level Level after PEQ Level after PEQ Level after gain Level after gain of the three and gain and gain adjustment microphones on the pod after processing R 5 Echo Return Loss N A N A N A N A E 6 Echo Return Loss N A N A N A N A T Y ERL ERLE N A N A N A N A Serial command error codes Error number 11 Text message Memory error No command found Unknown command Not implemented Argument error Unknown command Bad checksum Camera not responding Command too big Explanation Solution The box is out of internal memory Powe
32. 36 USA 1 801 974 3760 Web Interface 64 Web Interface Overview Web Interface Overview 65 Accessing the web interface The RAV has a built in web server that provides a remote access interface to your RAV system However not all programming and metering functions are available The web interface allows you to connect to a RAV unit run system checks view the event log and manage calls To use the web interface from outside your network your firewall must be properly configured to allow access If you are accessing RAV from within the network you may use the network name The web interface uses Port 80 To connect to RAV through the web zix interface D Please type your user name and password 1 Open a web browser and enter the IP ae Seer address or Network Name of the RAV in the Rein RAV Web Server address bar UserName Password 2 Enter your User Name and Password The T Save this password in your password list default user name is ClearOne and the G default password is RAV eer Fi 1 Network P d The RAV web interface opens Navigation ouea S buttons are shown in the left channel CLEARONE47 RAV Management System RAV Web Help Brings you to this help screen Alle 4 to begin and control a conference Log out of this Figure 5 2 RAV Ware management system Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Dial You can make all your call
33. 5936 USA 1 801 974 3760 116 Appendix Compliance Appendix Compliance 117 FCC Part 15 ICES 003 Compliance This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules and Industry Canada ICES 003 These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by ClearOne Communications could void the user s authority to operate the equipment FCC Part 68 Compliance US FBIBROOBRAV Ringer Equivalence Number REN 0 0B ac This equipment complies with Part 68 of the FCC Rules Requirements adopted by ACTA On the mixer unit of this equipment contains among othe
34. AILS DIAL DTMF Dialing This command dials a DTMF sequence or reports back the last sequence dialed ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 2 3 7 0 M L Reserved Unsigned Integer 2 0 Label String 32 1 32 characters BINARY FORM DETAILS COMMAND ID NUMBER OF ARGUMENTS ARGUMENT FORM TEXT FORM DETAILS COMMAND FORM CLEAR clear the label Null to query in text 82 9 lt Channel gt lt Group gt lt Reserved gt lt Value gt DEVICE DEVICE lt Channel gt lt Group gt Value DEVICETYPE Sets the Type of Device connected to an Input or Output This command enables disables or reports the current type of device connected to an input or output ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 17 R Reserved 2 0 Number String 44 1 44 Chars of 0 9 A D TS HET Null to query last number dialed in text cS Note A 1 equals a two second pause BINARY FORM DETAILS COMMAND ID 30 NUMBER OF ARGUMENTS 12 ARGUMENT FORM lt Channel gt lt Group gt lt Number gt TEXT FORM DETAILS COMMAND FORM DEVICE DIAL lt Channel gt Number DID Device ID This command reports the device ID This command is read only ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 2 7 0 L Valu
35. ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group And Channels Group Group 1 17 R Reserved 2 0 BINARY FORM DETAILS COMMAND ID 45 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Channel gt lt Group gt lt Reserved gt TEXT FORM DETAILS COMMAND FORM DEVICE REDIAL lt Channel gt RESET Reset Resets the unit There is no query for this command ARGUMENT DETAILS None BINARY FORM DETAILS COMMAND ID 20 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt 0 gt TEXT FORM DETAILS COMMAND FORM DEVICE RESET RETURN VALUES The box is reset and the boot up message is displayed RFFREQ RF Frequency Selection This command sets reports the frequency for the RF link to the Remote The remote must be set to the same setting ARGUMENT DETAILS Name Type Size Values Units Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Value Unsigned Integer 4 1 8 For Band 0 1 904 MHz 2 907 MHz 3 910 MHz 4 913 MHz 5 916 MHz 6 919 MHz 7 922 MHz 8 926 MHz For Band 1 1 868 MHz 2 868 333 MHz 3 868 667 MHz 4 869 MHz 5 869 333 MHz 6 869 667 MHz 7 870 MHz 8 868 MHz Null to query in text BINARY FORM DETAILS COMMAND ID 58 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE RFFREQ Value RING Ring Indication This command indicates a ringing line This command is reportable only
36. ARGUMENTS 16 ARGUMENT FORM lt ID gt lt Number gt lt Label gt TEXT FORM DETAILS COMMAND FORM DEVICE PHONEBOOKADD Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Name Type Size Values Units Label String 16 1 16 chars BINARY FORM DETAILS COMMAND ID 77 NUMBER OF ARGUMENTS 4 ARGUMENT FORM lt Label gt TEXT FORM DETAILS COMMAND FORM DEVICE PHONEBOOKDEL lt Label gt PHONEBOOKREAD Queries A Entry in the Phonebook By Index This command queries an entry in the Phonebook This command is query only ARGUMENT DETAILS Name Type Size Values Units Index Unsigned Integer Speed Dial Unsigned Integer Number String Label String BINARY FORM DETAILS COMMAND ID NUMBER OF ARGUMENTS ARGUMENT FORM TEXT FORM DETAILS COMMAND FORM 2 0 19 Must be less than the Number of PhoneBook Entries 2 0 for not assigned to a speed dial 1 1920 for Conference NULL to query in text 44 1 44 chars 0 9 A D TS 19 16 1 16 chars 79 16 lt Index gt lt Speed Dial gt lt Number gt lt Label gt DEVICE PHONEBOOKREAD lt Index gt lt Speed dial gt lt Number gt lt Label gt Technical Services Group 1 800 283 5936 USA 1 801 974 3760 107 108 Appendix Serial Commands Appendix Serial Commands 109 REDIAL Dial the last number again This command redials the last number There is no query for this command
37. Click Advanced Figure 3 17 Microphone settings 2 Click NC to disable noise cancellation ce Ld Note Noise Cancellation prevents ambient or background noise from being sent to the far end ClearOne recommends keeping NC enabled pae Figure 3 18 Advanced settings Technical Services Group 1 800 283 5936 USA 1 801 974 3760 36 RAV Ware Customizing RAV Components Loudspeakers You can adjust your Bose loudspeaker equalization change volume levels and enable ClearEffect in the Loudspeaker window Equalization in RAV Ware is similar to the bass and treble adjustments on a stereo Increasing or decreasing the low mid and high frequencies and levels allows you to customize loudspeaker audio and provide the optimal listening experience for your users To access Loudspeaker settings e Click the Loudspeaker icon in the configuration screen Loudspeaker To enable ClearEffect e Click the ClearEffect Off On button The indicator will turn green when ClearEffect is gt ClearEffect enabled sz When ClearEffect is enabled it causes the aa E HE audio coming from the telephone line to emu E S E late wideband audio It does this by adding high and low frequencies to the audio signal creat S E F ing a fuller sound To adjust equalization e Adjust the the Low Mid and High frequency Hae R tones using the Equalization sliders Jaa RER To adjust audio lev
38. ENT FORM lt Channe gt lt Group gt lt Reserved gt lt Label gt TEXT FORM DETAILS COMMAND FORM DEVICE PBDIAL lt Channel gt lt Label gt PHONEBOOKADD Adds an Entry to the Phonebook This command saves an entry in the Phonebook There is no query No two entries can share the same label An argument error will be returned if an entry already has the name To change an entry you must first delete it and then add it again If label is blank the first 20 characters of the number will be used as the label Number must not be blank If an entry already exists with the assigned speed dial it will be overwritten ARGUMENT DETAILS PHONEBOOKCNT Queries the Number of Entries in the Phonebook This command queries the number of entries in the Phonebook This command is query only ARGUMENT DETAILS Name Type Size Values Units Value Unsigned Integer 4 0 20 BINARY FORM DETAILS COMMAND ID 78 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE PHONEBOOKCNT lt Value gt PHONEBOOKDEL Deletes an Entry to the Phonebook This command deletes an entry in the Phonebook There is no query ARGUMENT DETAILS Name Type Size Values Units Speed Dial Unsigned Integer 4 0 for not assigned to a speed dial 1 19 20 for Conference Number String 44 1 44 chars o 9 A D IS Label String 16 1 16 chars BINARY FORM DETAILS COMMAND ID 38 NUMBER OF
39. ERM ElectroMagnetic Compatibility EMC standard for radio equipment and services Part 3 Specific conditions for Short Range Devices SRD operating on frequencies between 9 kHz and 40 GHz EN 61000 3 2 1995 A1 A2 1998 Part 3 Limits Section 2 Limits for harmonic current emissions EN 61000 3 3 1995 Section 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current up to and including 16 A EN 55022 1998 Emissions Information technology equipment Radio disturbance characteristics Limits and methods of measurement EN 61000 4 2 1995 A1 1998 Electrostatic Discharge EN 61000 4 3 1996 A1 1998 Radiated RF Immunity EN 61000 4 4 1995 Electrical Fast Transients EN 61000 4 5 1995 Lighting Surge EN 61000 4 6 1996 Conducted RF Immunity EN 61000 4 11 1994 Voltage Dips and Voltage Interruptions Telecommunications Terminal Equipment 73 23 EEC Low Voltage Directive LVD IEC 60950 1 2003 Safety of Information Technology Equipment Including Electrical Business Equipment Radio Equipment EN 301 220 1 Electromagnetic compatibility and Radio Spectrum Matters ERM Short Range Devices SRD Radio equipment to be used in the 25 MHz to 1000 MHz frequency range with power levels ranging up to 500 mW Part 1 Technical characteristics and test methods Telecommunications Terminal Equipment EN 301 437 CTR 37 Terminal Equipment TE Attachment requirements for pa
40. FORM DETAILS COMMAND FORM DEVICE SPEEDDIAL lt Channel gt lt Value gt Technical Services Group 1 800 283 5936 USA 1 801 974 3760 112 Appendix Serial Commands Appendix Serial Commands 113 STEREOMIX Sets the Input to be a Stereo Mix This command enables disables or reports the stereo mix status of an input ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 7 L Value Unsigned Integer 2 0 0On 1 Off 2 Toggle NULL to query in text BINARY FORM DETAILS COMMAND ID 86 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Channel gt lt Group gt lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE STEREOMIX lt Channel gt Value SYSCHECKS System Checks Initiates the system checks There is no query for this command ARGUMENT DETAILS Name Type Size Values Units SYSRESULT System Check Result This command reports the results of the system check This command is reportable only It cannot be queried or set ARGUMENT DETAILS Name Type Size Values System Hexadecimal Integer 4 00 Pod 1 01 Pod 2 02 Pod 3 03 Speaker 04 Telephone 05 Network 06 RF Remote not implemented All other bits reserved Check Integer BINARY FORM DETAILS COMMAND ID 87 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt System Check gt TEXT FORM DETAILS COMMAND FORM DEVICE SYSCHECKS lt System Check
41. Group 1 19 V Pan Angle Signed Float 2 If Sony 100 to 100 Degrees Tilt Angle Signed Float BINARY FORM DETAILS COMMAND ID NUMBER OF ARGUMENTS ARGUMENT FORM TEXT FORM DETAILS COMMAND FORM If Canon 100 to 100 NULL to Query in Text 4 If Sony 25 to 25 Degrees If Canon 30 to 30 53 2 lt Channel gt lt Group gt lt Pan Angle gt lt Tilt Angle gt DEVICE CAMPOSITON lt Channel Group gt Pan Tilt Technical Services Group 1 800 283 5936 USA 1 801 974 3760 ARGUMENT DETAILS Name Type Size Values Units Value Unsigned Float 4 0 00 5 00 S BINARY FORM DETAILS COMMAND ID 76 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE CAMSWITCHLAG Value CAMTRACK Camera Track This command selects reports the camera voice tracking mode ARGUMENT DETAILS Name Type Size Values Units Value Unsigned Integer 4 0 Off 1 0n 2 Toggle BINARY FORM DETAILS COMMAND ID NUMBER OF ARGUMENTS ARGUMENT FORM TEXT FORM DETAILS COMMAND FORM Null to query in text 57 1 lt Value gt DEVICE CAMTRACK Value CAMZOOM Camera Zoom This command sets or reports the current Zoom of the camera on the camera control port ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 19 V Zoom Angle Signed Float 2 If Sony 6 6 to 65 Degrees BINARY FORM DETAILS C
42. NT FORM lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE ENETDHCP Value ENETDNSA Ethernet DNS Server addresses This command selects reports the DNS servers IP addresses of the Ethernet port on the unit ARGUMENT DETAILS Name Type Size Values Units Value IP Address 4 Null to query in text BINARY FORM DETAILS COMMAND ID 24 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE ENETDNSA Value ENETDNX Ethernet DNS Selection This command selects reports the use of DNS of the Ethernet port on the unit ARGUMENT DETAILS Name Type Size Values Units Value Unsigned Integer 4 0 lt Dn 1 Off 2 Toggle BINARY FORM DETAILS COMMAND ID NUMBER OF ARGUMENTS ARGUMENT FORM TEXT FORM DETAILS COMMAND FORM Null to query in text 26 1 lt Value gt DEVICE ENETDNS Value ENETGATE Ethernet default Gateway address This command selects reports the default gateway of the Ethernet port on the unit ARGUMENT DETAILS Name Type Size Values Units Value IP Address 4 Null to query in text BINARY FORM DETAILS COMMAND ID 23 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE ENETGATE Value ENETSUBN Ethernet subnet mask This command selects reports the Subnet mask of the Ethernet port on the unit ARGUMENT DETAILS Name Type Size Values Units Value IP Add
43. NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Channel gt lt Group gt lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE AEC lt Channel gt Value AECREF Acoustic Echo Cancellation Reference This command enables disables or reports the current status of the AEC reference ARGUMENT DETAILS Name Type Size Values Units Value Unsigned Integer 4 1 3 Null to query in text BINARY FORM DETAILS COMMAND ID 68 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE AECREF Value AGC Automatic Gain Control This command selects reports the setting of automatic gain control ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group And Channels Group Group 1 3 M Value Unsigned Integer 2 0 Off 1 0n 2 Toggle Null to query in text BINARY FORM DETAILS COMMAND ID 1 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Channel gt lt Group gt lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE AGC lt Channel gt lt Group gt Value Technical Services Group 1 800 283 5936 USA 1 801 974 3760 86 Appendix Serial Commands Appendix Serial Commands BATTERYLVL Battery Level This command reports the battery level on the remote If the batteries run low this command will automatically be sent out reporting the low indication ARGUMENT DETAILS Name Type Size Values Units Value Unsigned In
44. OMMAND ID NUMBER OF ARGUMENTS ARGUMENT FORM TEXT FORM DETAILS COMMAND FORM If Canon 3 to 47 5 NULL to Query in Text 54 1 lt Channel gt lt Group gt lt Zoom Angle gt DEVICE CAMZOOM lt Channel Group gt Zoom Technical Services Group 1 800 283 5936 USA 1 801 974 3760 92 Appendix Serial Commands Appendix Serial Commands 93 CLEAREFFECT Clear Effect Wide Band Telco Emulation This command enables disables or reports the current status of the clear effect ARGUMENT DETAILS COUNTRY Country Selection This command sets reports the country for compliance ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 17 T Value Unsigned Integer 2 0 Off 1 0n 2 Toggle BINARY FORM DETAILS COMMAND ID NUMBER OF ARGUMENTS ARGUMENT FORM TEXT FORM DETAILS COMMAND FORM CLOCK Clock Set Null to query in text 66 1 lt Channel gt lt Group gt lt Value gt DEVICE CLEAREFFECT lt Channel gt Value This command sets or reports the current time ARGUMENT DETAILS Name Type Size Values Value Unsigned Integer 4 1 US Canada 2 Europe 3 Mexico 4 Australia New Zealand 5 South Africa 6 Japan 7 Brazil 8 South Korea 9 China 10 Singapore 11 Taiwan Null to query in text BINARY FORM DETAILS COMMAND ID 40 NUMBER OF ARGUMENTS 1 A
45. ORM DETAILS COMMAND FORM DEVICE LOCALNUM lt Channel gt Number Technical Services Group 1 800 283 5936 USA 1 801 974 3760 102 Appendix Serial Commands LVL Level This command reports the level of a channel This command is read only ARGUMENT DETAILS Appendix Serial Commands 103 Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 2 3 7 16 17 0 M L T R Position Meter Type 2 See Meter Type Definitions Value Signed Float 4 99 99 99 99 DB Sent with Null in text Value returned BINARY FORM DETAILS COMMAND ID 9 NUMBER OF ARGUMENTS 2 ARGUMENT FORM lt Channel gt lt Group gt lt Position gt lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE LVL lt Channel gt lt Group gt lt Position gt Value LVLREPORT Level Report This command selects reports the status of level reporting for the specified channel ARGUMENT DETAILS LVLREPORTEN Level Report Enable Enables level reporting for the unit ARGUMENT DETAILS Name Type Size Values Units Value Unsigned Integer 4 0 Turn off reporting but leave current list 1 Turn on reporting 2 Turn off reporting and clear the list Null to query in text BINARY FORM DETAILS COMMAND ID 16 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE LVLREPORTEN Value MANUFACTURER Manufacturer Identificatio
46. RAV unit x B Firmware version 0 1 0 To u p g ra d e R AV fi r m wa re Giep File C Program Files ClearOne RAV Ware Software firmware rav9os rb I Click File File Contains Firmware Module _File Date Time GMT Application 0 3 2 10 11 2004 9 21 00 PM HTML Skin n a 10 11 2004 9 20 00 PM 2 Browse RAV Ware firmware folder and select rav9os or rav6os depending on your RAV unit ERIE Elapsed Time 3 Click Open lee 4 Click the Update button G The File Transfer Progress bar will indicate when the firmware has been uploaded Figure 3 34 Firmware upgrades Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Device Toolbox Editor The Device Toolbox Editor allows you to add your auxiliary devices to RAV Ware You can add video codecs sound cards record playback devices and amplifiers to customize your sys tem and easily access these devices for future RAV installations C RAY Ware Online N z File Tools Hel To open the Device Toolbox Editor cline Phonebook Edit Regional Settings e From the Tools menu select Edit Device List Event Log E 0 r System Checks Firmware Loader Right click on the Device Toolbox pane and click Device Toolbox Editor Edit Device Device Toolbox Editor To add a device 1 Click Add LT x 2 Select the Device Type from the Device Type p video Codec Aethra AvVC200 ist Video Codec Polycom FX Video Codec Polycom vs4oo0 Vi
47. RGUMENT FORM lt Preset gt lt Channel gt lt Group gt lt Label gt TEXT FORM DETAILS COMMAND FORM DEVICE CAMPRESETSET lt Preset Channel Group Label gt Technical Services Group 1 800 283 5936 USA 1 801 974 3760 89 90 Appendix Serial Commands Appendix Serial Commands 91 CAMPRESETSET2 Camera Preset Setup 2 This command sets or reports the current camera preset CAMSWITCHLAG Camera Switch Time Lag This command set the switch time lag for voice tracking ARGUMENT DETAILS Name Type Size Values Units Preset Unsigned Integer 2 1 10 Channel Channel 1 See Group and Channels Group Group 1 19 V Pan Angle Signed Float 2 If Sony 100 to 100 Degrees If Canon 100 to 100 NULL to Query in Text Tilt Angle Signed Float 2 If Sony 25 to 25 Degrees If Canon 30 to 90 Zoom Angle Signed Float 4 If Sony 6 6 to 65 Degrees If Canon 3 to 47 5 Label String 16 BINARY FORM DETAILS COMMAND ID 56 NUMBER OF ARGUMENTS 7 ARGUMENT FORM lt Preset gt lt Channel gt lt Group gt lt Pan gt lt Tilt gt lt Zoom gt lt Label gt TEXT FORM DETAILS COMMAND FORM DEVICE CAMPRESETSET2 lt Preset gt Channel Group Pan Tilt Zoom Label CAMPOSITION Camera Position This command sets or reports the current position of the camera on the camera control port ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group
48. RGUMENT FORM lt Value gt TEXT FORM DETAILS Name Type Size Values Units Date Unsigned Integer 1 1 31 Month Unsigned Integer 1 1 12 Year Unsigned Integer 2 2000 2099 NULL to Query in Text Hours Unsigned Integer 1 00 23 Minutes Unsigned Integer 1 00 59 Seconds Unsigned Integer 1 00 59 Day of Week Unsigned Integer 1 1 Sunday 2 Monday 3 Tuesday 4 Wednesday 5 Thursday 6 Friday 7 Saturday BINARY FORM DETAILS COMMAND ID NUMBER OF ARGUMENTS ARGUMENT FORM TEXT FORM DETAILS 64 2 lt Date gt lt Month gt lt Year gt lt Hours gt lt Minutes gt lt Seconds gt lt Day gt COMMAND FORM DEVICE CLOCK Date Month Year Hours Minutes Seconds Day COMMAND FORM DEVICE COUNTRY Value DEFAULT Default The Unit Sets the unit to factory defaults There is no query for this command ARGUMENT DETAILS Technical Services Group 1 800 283 5936 USA 1 801 974 3760 None BINARY FORM DETAILS COMMAND ID 17 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt 0 gt TEXT FORM DETAILS COMMAND FORM DEVICE DEFAULT A Attention The unit will need to be rebooted after sending the DEFAULT command Technical Services Group 1 800 283 5936 USA 1 801 974 3760 94 Appendix Serial Commands Appendix Serial Commands 95 DEVICE Device Identification Label This selects reports the manufacturer identification label of the specific channel ARGUMENT DET
49. Reserved Unsigned Integer 2 0 BINARY FORM DETAILS COMMAND ID 83 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Channel gt lt Group gt lt Reserved gt TEXT FORM DETAILS COMMAND FORM DEVICE RINGERTEST lt Channel gt SILENCEPRST Silence Camera Preset This command associates a camera preset with silence for voice tracking ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 17 R Value Unsigned Integer 2 1 3 BINARY FORM DETAILS COMMAND ID NUMBER OF ARGUMENTS ARGUMENT FORM TEXT FORM DETAILS COMMAND FORM Null to query in text 35 1 lt Channel gt lt Group gt lt Value gt DEVICE RINGERSEL lt Channel gt Value Name Type Size Values Units Value Unsigned Integer 4 0 to Clear 1 10 BINARY FORM DETAILS COMMAND ID NUMBER OF ARGUMENTS ARGUMENT FORM TEXT FORM DETAILS COMMAND FORM NULL to Query in Text 75 1 lt Value gt DEVICE SILENCEPRST Value SPEEDDIAL Speed Dialing This command dials a speed dial number There is no query for this command ARGUMENT DETAILS Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 17 R Value Unsigned Integer 2 1 3334 for Conference BINARY FORM DETAILS COMMAND ID 37 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Channel gt lt Group gt lt Value gt TEXT
50. This feature is dependent on your PBX service or local phone service Refer to your PBX vendor or local telephone service for details To adjust the speaker volume e Press increase the volume 0r Press o to decrease the volume cS Note If an external amplifier is dragged to the line output or record devices in RAV Ware the volume buttons will be programmed to adjust the external amplifier See page 37 for more information Technical Services Group 1 800 283 5936 USA 1 801 974 3760 53 54 Using the RAV Programming Phone Preferences Using the RAV Programming Phone Preferences 55 Programming Phone Preferences You can manage the Phonebook adjust phone settings such as ring melody and tone and set preferences such as country codes and language through the menu options outlined below You can also program these preferences in the RAV Ware software Refer to Chapter 3 for more information on RAV Ware Menu Phonebook Settings Configuration Add Ring Melody Select Country Edit Ringer Volume Select Language Delete Auto Answer Select Frequency Auto Disconnect Flash Duration RF Radio Test LCD Contrast IP Address Version Figure 4 5 Menu tree Accessing the menu The main menu gives you three options
51. To save the name and setting of your recording Cay device refer to the Device Toolbox Editor on page 49 Figure 3 27 Record Technical Services Group 1 800 283 5936 USA 1 801 974 3760 42 RAV Ware Configuring Auxiliary Devices RAV Ware Dialer and Phonebook Usage 43 Camera Controls The RAV system provides voice tracking capabilities through a VISCA control port connection to a PTZ camera Setting camera presets The camera presets are programmed in RAV Ware and assigned to each microphone pod When a specific microphone is activated the PTZ camera will move to the associated preset camera position The RAV 900 supports three camera positions and a home position The RAV 600 supports two camera positions and a home position cS Note The PTZ camera can still be controlled manually from the camera or video codec remote control To open Camera Controls camera Controls e Click the Camera Controls icon in the Configuration screen cy Note This option is only available when you are connected to a RAV unit and have a camera connected to the VISCA port Camera Controls To set camera presets 1 Select the Camera Control Mode either Sony E od eases teal or Canon Pie eel EA 2 Select which camera you are programming A Guam Conte from the Camera list Lott Right E e E 3 Select the Camera Delay Down aaue Tapan Camera delay is the amount of time the Conca
52. ation window cS Note This option is only available when you are connected to a RAV unit and have a telephone line Dialer connected to the LINE jack on the mixer Figure 3 30 Dialer window To make a call 1 Click the ON OFF button 2 Dial the number as you would on a standard phone The number appears in the display window at the top cS Note You can also pre dial the number and press the ON OFF button to connect the call Y Tip You can also dial using the 0 9 star and number on your keyboard Use the comma key to enter a two second pause The Enter key connects to and disconnects from the tele phone line Technical Services Group 1 800 283 5936 USA 1 801 974 3760 RAV Ware Phonebook and Dialer Usage 45 To make a call from the phonebook 1 Using the mouse select the number in the phonebook The name and number appear in the display window 2 Click the ON OFF button to dial the call Tip You can also double click the name in the phonebook The phone will be taken off hook and the number dialed To end a Call e Click the ON OFF button To redial e Click the REDIAL button The phone will automatically be taken off hook and the last dialed number will be called To send a Flash signal e The Flash key can be used for call transfer call waiting or conference calling if your telephone service includes these features Refer to your local telephone service provider for detail
53. cs Versions Firmware 0 1 0 0 Host DSP Thu 07 29 2004 13 03 34 Satellite DSP Thu 07 29 2004 13 03 36 FPGA 06 30 04 Status System Checks Gaw System checks complete MIC Pod 1 MIC Pod 2 MIC Pod 3 Loud Speaker Telephone Network B Pod1 not connected B Pod 2 not connected B Pod 3 not connected R Speaker passes E No Telephone line 0 V 0 mA 20 B No IP Address set Figure 3 31 System Checks Event Log The Event Log keeps record of a user selectable events You select which events you want recorded and RAV Ware keeps a log allowing you to periodically review events and make sure the system is running smoothly You can also save the Event Log as a txt file Check the Event Log when there are communication errors or for other troubleshooting To open the Event Log e Click the Event Log toolbar button LO To track events e Select the events you would xi like to log aneron peau Password Z cal Duration To save an Event Log Aii A aia 1 Click the Save button 2 Name the file 3 Click Save The log is saved as a txt file To print an Event Log 1 Click the Print button Ga G Caw 2 Select the printer aa Figure 3 32 Event Log 3 Click Print Selection Function Default Logs when the mixer settings are defaulted Reboot Logs every time the RAV system reboots Errors Logs internal errors The same errors are
54. deo Codec Polycom ViewStation 3 Enter the Name of the Manufacturer video codec Polycom iPower Video Codec Sony PCS 1 Video Cod Tandberg 900 4 Enter the Model Number of the device me eae laa Record Playback Sony SLYN 55 5 Enter the Equalization levels and the Gain URSS te r a Amplifiers Peavey UM 10 settings _Jampiifiers Peavey UMA 352 zl 6 Click OK The new device will appear in the E y F Device Toolbox Editor window and in the Device Toolbox Figure 3 35 Toolbox Editor To edit a device 1 Inthe Device Toolbox Editor select the device x you want to modify En S Device Type Manufacturer Model 2 Click Edit Amplifiers gt l Peavey UMA 352 Input Gain Input PEQ Low Input FEQ Med Input FEG High 3 Change any information Output Gain Output PEQ Low Output PEQ Med Output PEQ High 3 4 3 2 4 Click OK C Tip You can also double click the device in the Device Toolbox pane to edit Figure 3 36 Edit Device To delete a device 1 In the device list click the device you want to delete 2 Click Delete 3 Confirm that you want to delete the device Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Using the RAV 52 Using the RAV Using the Controller Using the Controller Managing Calls Most phone specific functions such as dialing a call or adding a phonebook entry will be managed from the RF controller Phoneboo
55. displayed in the Error Log Password Logs failed and successful access through TCP IP or web interface Telco Logs when telco was enabled and disabled Dialing Logs dialed numbers Call Duration Logs how long each call lasts System Check Logs when system checks are performed and the results of the checks Battery Life Logs battery level as reported by the RF Controller Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 48 RAV Ware Advanced Features RAV Ware Advanced Features 49 Error Messages When the RAV system encounters an error an error icon will appear in the lower Fry left corner of the screen Review this log to troubleshoot problems To view error messages Error Log x e Double click the Error icon in the lower left corner of the RAV Remote device closed window To clear error messages e Click Clear CS Note Errors can be tracked using the Event Log Figure 3 33 Error log Firmware upgrades Firmware upgrades are included with any updated RAV Ware release Once the RAV Ware update has been installed you should upgrade the firmware Firmware can be upgraded through the network serial or USB connection To open the RAV Firmware Loader e Click the Firmware Loader toolbar button Note This option is only available when you are connected to a
56. e RAV is on hook 5 Adjust ringer volume using the Ringer Level slider 6 Enter the Local Number for the RAV system The local number displays on the third line of the RF Controller LCD To select telephone configuration A Preferences Confi yn Level 1 Inthe Configuration tab select the Country 2 where the phone is being used 2 Select the flash duration from the Flash CountrySeting STs Setting list This setting is dependent on ae the requirements of your PBX or telephone provider AN Warning The country code must be set correctly in RAV Ware and the RF Controller to ensure that the unit operates properly and that it complies with the country s telco requirements Changing this code to a country other than the intended country of operation might cause the RAV Figure 3 15 Telephone configuration to be non compliant x Preferences Configuration Level To adjust telephone level Jrone Meter es TET 1 Select Receive ALC Clearone recommends Me ne Level Ss m keeping Receive ALC automatic level control selected This feature adjusts the far end audio to keep it at a constant level Telco Receive meter es TTY Lee pp KES E FA Z G s L 2 Use the sliders to adjust the level of the telco transmit and telco receive Cox Cancer cy Note If you select ALC the Telco Receive Figure 3 16 Telephone level slider is disabled Technical Services Gr
57. e Unsigned Integer 2 0 1 2 3 4 NULL to query in text BINARY FORM DETAILS COMMAND ID 85 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Channel gt lt Group gt lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE DEVICETYPE lt Channel gt lt Group gt Value Name Type Size Values Units Value Unsigned Integer 4 See Type and Device IDs Null sent in text Value returned BINARY FORM DETAILS COMMAND ID 3 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Value gt Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 96 Appendix Serial Commands Appendix Serial Commands ENETADDR Ethernet port IP address This command selects reports the IP address of the Ethernet port on the unit ARGUMENT DETAILS Name Type Size Values Units Value IP Address 4 Null to query in text BINARY FORM DETAILS COMMAND ID 21 TEXT FORM DETAILS COMMAND FORM DEVICE DID Value NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE ENETADDR Value ENETDHCP Ethernet DHCP Selection This command selects reports the use of DHCP of the Ethernet port on the unit ARGUMENT DETAILS Name Type Size Values Units Value Unsigned Integer 4 0 0n 1 Off 2 Toggle Null to query in text BINARY FORM DETAILS COMMAND ID 25 NUMBER OF ARGUMENTS 1 ARGUME
58. e call forwarding access call waiting or make a three way i 1 t i 1 1 i i 1 i I 1 I 1 i 1 STATUS Press once to dial the last number called Press once to access the controller programming menu REDIAL Once you are in the Menu this key serves as the Enter key m 2 G 0 ENTER Press once to dial stored numbers When you are in the Phonebook use this key to delete characters or to PHONEBOOK CLEAR go back to the previous screen 90 Press down or up to navigate through the menu and phonebook DOWN UP L i Ji Press while on a call to adjust call volume and ringer i I VOLUME Mixer Front Figure 1 2 Mixer front A Telephone LED This indicator lights red when the RAV is powered but the telco is on hook not in use The indicator lights green when the telco is off hook in use and flashes green during an incoming call B Microphone status LEDs Nine indicators RAV 900 or six indicators RAV 600 indicate the activation status of the microphone elements When a microphone element is activated the corresponding LED lights green When microphones are muted all LEDs turn red C Meter LEDs These LEDs represents audio from all inputs D USB port This port enables USB connection to a PC Back Figure 1 3 Mixer back A Telephone Set Line RJ 11 connection to an analog telephone jack and an analog telephone set B RF a
59. e may result in the devices not ringing in response to an incom ing call In most but not all areas the sum of the RENS should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to obtain the maximum RENS for the calling area The REN for this product is listed above Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the companies inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone exten sion cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by ClearOne Communications Any repairs or alterations made by the user to this equip ment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly
60. e the password to confirm Sy oe iy ON Click OK to save changes and close the window S Note This option is only available when you are connected to a RAV unit To configure the Camera port 1 Inthe Serial tab set the Baud Rate to match the baud rate indicated in the camera specifications 2 Select Flow Control to enable hardware flow control 3 Click OK to save settings and close the window To configure the Control port 1 Set the Control Port Baud Rate to match the baud rate of the PC COM port or the control device 2 Select Flow Control to enable hardware flow control Flow Control is selected as default 3 Click OK to save settings and close the window User Name and Password xj User name New password e Confirm new password e Figure 3 10 User name Password Networking Serial Bi Frequency Setting Camera Port Baud Rate 9600 had Flow Control r Control Port Baud Rate 57600 hd Flow Control ivi oS ee 1 Cow Coney Figure 3 11 Serial settings cy Note Flow Control is the regulation of information between two devices that are connected to one another ClearOne recommends enabling Flow Control on the RAV system A Attention If you are connected to the RAV unit through the serial port you will need to reboot the unit before the baud rate and flow control changes take place If you are connected to the RAV unit through the USB port changes
61. el volume e Using the slider adjust the volume The meter will display output levels Figure 3 19 Loudspeaker settings e Click Close to save the settings Technical Services Group 1 800 283 5936 USA 1 801 974 3760 RAV Ware Customizing RAV Components 37 Mixer Console The Mixer Console allows you to create audio mixes for the different outputs adjust volume levels and view the output meters The audio inputs are shown along the left side of the window and the audio outputs are along the top To open the Mixer Console e Click the Mixer Console icon in the Configuration screen mnn cE To create a mix of audio ETO e Select which audio is to be included in each output mix A check mark indi cates the audio will be included in the output mix cS Note RAV Ware does not give options to route microphone audio to the loudspeakers the line input to the line output or the telephone receive to the telephone transmit This prevents audio looping To adjust audio levels e Use the sliders to adjust the audio levels for Playback Telephone Line In and the microphone pods Figure 3 20 Mixer Console Note You can also adjust levels by opening the configuration windows for each component Changes made to the levels on the Mixer Console window will be reflected in the configuration windows Effects of using an external amplifier If you connect an external amplifier to the RAV unit
62. els only Group Group 1 3 M Value Unsigned Integer 2 0 Off 1 0n 2 Toggle BINARY FORM DETAILS COMMAND ID NUMBER OF ARGUMENTS ARGUMENT FORM TEXT FORM DETAILS COMMAND FORM Null to query in text 12 1 lt Channel gt lt Group gt lt Value gt DEVICE MUTE lt Channel gt lt Group gt Value NCSEL Noise Cancellation Select This command enables disables or reports the current status of noise cancellation ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 3 17 M R Value Unsigned Integer 2 0 Off 1 0n 2 Toggle BINARY FORM DETAILS COMMAND ID NUMBER OF ARGUMENTS ARGUMENT FORM TEXT FORM DETAILS Technical Services Group 1 800 283 5936 USA 1 801 974 3760 COMMAND FORM Null to query in text 62 1 lt Channel gt lt Group gt lt Value gt DEVICE NCSEL lt Channel gt lt Group gt Value Technical Services Group 1 800 283 5936 USA 1 801 974 3760 106 Appendix Serial Commands Appendix Serial Commands PBDIAL Dial a PB Entry by Name This command dials a speed dial number by name There is no query for this command ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 17 R Reserved Unsigned Integer 2 0 Label String 16 1 16 chars BINARY FORM DETAILS COMMAND ID 36 NUMBER OF ARGUMENTS 5 ARGUM
63. era preset for voice tracking ARGUMENT DETAILS Appendix Serial Commands 105 Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 3 M Value Unsigned Integer 2 0 to Clear 1 10 BINARY FORM DETAILS COMMAND ID NUMBER OF ARGUMENTS ARGUMENT FORM TEXT FORM DETAILS COMMAND FORM MTRX Matrix Routing NULL to Query in Text 55 1 lt Channel gt lt Group gt lt Value gt DEVICE MICCAMPRESET lt Channel gt Value This command selects reports the matrix routing of an input to an output ARGUMENT DETAILS Name Type Size Values Units Source Channel Channel 1 See Group and Channels Source Group Group 1 3 7 17 M L R Destination Channel Channel 1 Group 3 M is only allowed all channels Destination Group Group Value Unsigned Integer 4 BINARY FORM DETAILS COMMAND ID NUMBER OF ARGUMENTS ARGUMENT FORM TEXT FORM DETAILS COMMAND FORM All other groups cannot have the all channel See Group And Channels 1 2 16 0 T 0 Cross point off 1 Cross point on 2 Toggle Null to query in text 11l 2 lt Src Ch gt lt Src Gp gt lt Dest Ch gt lt Dest Gp gt lt Value gt DEVICE MTRX lt Src Ch gt lt Src Gp gt lt Dest Ch gt lt Dest Gp gt Value MUTE Mute This command selects reports the setting of mute on a channel ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 all chann
64. es and customer service Tel 1 800 283 5936 USA or Tel 1 800 945 7730 USA or 1 801 974 3760 1 801 975 7200 Fax 1 801 974 3669 Fax 1 800 933 5107 USA or 1 801 977 0087 E mail tech support clearone com E mail sales clearone com Web www clearone com Product returns All product returns require a return materials authorization RMA number Please contact ClearOne Technical Support before attempting to return your product Make sure you return all the items that shipped with your product and include a brief description of how the product was being used when the problem occurred Unpacking Carefully remove all components of the RAV system from the packaging Ensure that you received the following items RAV 600 900 e e RF Controller Audio Mixer Mic Pods Qty 2 with RAV 600 Qty 3 with RAV 900 eT eT s Ceiling Mount Speakers AAA Batteries RAV Quick Start Guide RAV Ware Software or Qty 4 and Documentation CD Wall Mount Speakers To ED Power Supply 6 Power Cord Screw Washer Rack Kit 12 Telephone Cable 7 RJ 45 Cable Qty 4 6 USB Cable 25 RJ 45 Cable 12 RJ 45 Cable 6 RCA Cable 50 Speaker Wire Qty 1 for RAV 600 Qty 2 Qty 2 Qty 2 for RAV 900 Figure 1 1 RAV unpacking A Note Rack mount ears are attached to the Mixer box Refer to the Quick Start Guide or Chapter 2 of this manual for installation instructions If any parts are missing please call the Technical Suppor
65. et CAMPOSITION Sets reports current position of camera on the camera control port CAMSWITCHLAG Set the switch time lag for voice tracking CAMTRACK Selects reports camera voice tracking mode CAMZOOM Sets reports current zoom of camera on the camera control port CLEAREFFECT Enables disables or reports current status of clear effect CLOCK Sets reports current time COUNTRY Sets reports country for compliance DEFAULT Sets the unit to default DEVICE Selects reports manufacturer identification label DEVICETYPE Enables disables or reports the current type of device connected to an input or output DIAL Dials DTMF sequence or reports last sequence dialed DID Selects reports device ID ENETADDR Selects reports IP address of the Ethernet port ENETDHCP Selects reports use of DHCP of the Ethernet port ENETDNSA Selects reports DNS server IP address of the Ethernet port ENETDNX Selects reports use of the DNS of the Ethernet port ENETGATE Selects reports default gateway of the Ethernet port ENETSUBN Selects reports subnet mask of the Ethernet port EQ Enables disables or reports current status of equalization EQSEL Enables disables or reports current status of equalization FLOW Selects reports the flow control of the serial port GAIN Changes reports gain for a channel GATE Reports gate status of microphones GREPORT Selects reports gate status report frequency HOOK Sends a hook flash HOOKD Selects reports hook flash duration Technica
66. gt System Check Hexadecimal Integer 2 06 Remote not implemented 05 Network 04 Telephone 03 Speaker 02 Pod 3 01 Pod 2 00 Pod 1 All other bits reserved Status Unsigned Integer 2 0 Fail 1 Pass Message String 40 For the pods this message will say if a pod is not connected If a pod is connected the message will say which microphones fail If none fail the message will say the pod passes For the speakers the message will say if the speakers fail If they pass but are out of phase the message will say they are out of phase Otherwise the message will say the speakers pass For the telephone on hook the message will report the line voltage the line current other results and if dial tone is detected For the telephone off hook the message will report the line current other results and if dial tone is detected The bit mask for the other results is X X X X X X X X L set if switched from CTR21 to FCC because of low current set if used DIAL bit while dialing set if switch from Low Voltage to Japan because of current set if switch from Low Voltage to FCC because of current DAA OVL status DAA DOD status DAA OPD status Not used For the network check the box will report if no IP address is set If it is set the box will ping the gateway The message will say the ping failed if it is not returned in 5 s Otherwise the message will report how many seconds it took to return the ping
67. gt lt Duration gt TEXT FORM DETAILS COMMAND FORM DEVICE CALLDUR lt Channel gt lt Duration gt CAMBAUD Camera Control Baud Rate This command selects reports the baud rate of the camera control serial port ARGUMENT DETAILS Name Type Size Values Units Value Unsigned Integer BINARY FORM DETAILS COMMAND ID NUMBER OF ARGUMENTS ARGUMENT FORM TEXT FORM DETAILS COMMAND FORM 4 2400 9600 19200 38400 Null to query in text 60 1 lt Value gt DEVICE CAMBAUD Value CAMCTRLMODE Camera Control Port Mode This command sets reports the camera control port mode ARGUMENT DETAILS Name Type Size Values Units Value Unsigned Integer 4 0 Sony 1 Canon BINARY FORM DETAILS COMMAND ID NUMBER OF ARGUMENTS ARGUMENT FORM TEXT FORM DETAILS COMMAND FORM Null to Query in Text 50 1 lt Value gt DEVICE CAMCTRLMODE Value Technical Services Group 1 800 283 5936 USA 1 801 974 3760 87 88 Appendix Serial Commands Appendix Serial Commands CAMFLOW Camera Control Flow Control This command selects reports the flow control of the camera control serial port on the unit Hardware flow control is implemented using DTR and DSR ARGUMENT DETAILS CAMPRESET Camera Preset Executes a camera preset There is no query for this command ARGUMENT DETAILS Name Type Size Values Units Value Unsigned Integer 4 0
68. h the network you will be prompted to enter a user name and password The default user name is ClearOne and the default password is RAV User name and password are not case sensitive cS Note To connect to a RAV unit on a different subnetwork use Network Find See page 30 Connected RAV unit Configuration Screen Online indicator with RAV unit name Figure 3 5 Configuration window RAV Ware files You can save current RAV Ware files create new files edit existing files and import files using the menus and toolbar icons When connected to a RAV unit any changes made to a RAV Ware file are updated immediately within the RAV unit The file must be saved to remain permanent within the RAV Ware file Dad RAY Ware File Tools Help To save a file T 1 From the File menu select Save File Edit File 2 Browse to the desired location and enter the name of the file Le h 3 Click Save Import File Exit Tip You can right click on the configuration window and select Save File to save your file You can also select Save As to rename and save the file you are working on Import File To create a new file 1 Click the New File toolbar icon 2 Select either the RAV 600 or RAV 900 depending on your system This will open the Configuration Screen where you can set user preferences for your RAV system 3 Save the file To edit an existing file 1 Click the Edit File toolbar butt
69. ice This equipment uses an RJ 11C jack that is used to connect this equipment to the premises wiring and telephone network This RJ 11C jack complies with the applicable FCC Part 68 Rules and Requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 Rules and Requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details Technical Services Group 1 800 283 5936 USA 1 801 974 3760 If you experience problems with this equipment contact ClearOne Communications 1825 Research Way Salt Lake City Utah 84119 or by phone at 800 945 7730 for repair and warranty information If the equipment is causing harm to the telephone network the telephone company may request you disconnect the equipment until the problem is resolved No user serviceable parts are contained in this product If damage or malfunction occurs contact ClearOne Communications for instructions on its repair or return Connection to party line service is subject to state tariffs Contact the state
70. ime Zone and click OK 4 Click Yes to confirm changes Figure 3 13 Date Time settings Telephone Settings In the Telephone Settings window you can set telephone preferences such as auto answer auto disconnect ringer melody and program the local number You can also adjust the telco level control country setting and the flash settings To open Telephone Settings R e Click the Telephone Settings icon in the Configuration screen Telephone Technical Services Group 1 800 283 5936 USA 1 801 974 3760 34 RAV Ware Configuring System Settings RAV Ware Customizing RAV Components 35 To change telephone preferences x Configuration Level 1 Inthe Preferences tab set the system to Auto Answer after 2 Rings or 4 Rings or Disabled 2 Rings 4 Rings Auto Answer 1 2 3 select Disabled if you want to manually Ringereoty answer calls Auto Disconnect g Audible Connect amp 2 Select Auto Disconnect if you would like RAV to disconnect when it detects loop drop or call progress tones 3 Select from three available ringer melodies Cosy ccad Click Ringer Test to hear selected melody T a EE Ringer Level Local Number Figure 3 14 Telephone preferences EN Note This option is only available when you are connected to a RAV unit 4 Select Audible Connect if you would like one tone to sound when the RAV is taken off hook and two tones to sound when th
71. important in rural areas Technical Services Group 1 800 283 5936 USA 1 801 974 3760 118 Appendix Compliance Appendix Compliance 119 New Zealand Compliance In the event of main power failure the RAV 600 900 equipment will become inoperable with regard to making telephone calls Also all persons using the RAV 600 900 for recording telephone conversations shall comply with New Zealand law which requires that at least one party to the conversation be aware that the con versation is being recorded In addition the principles enumerated in the Privacy Act of 1993 shall be complied with in respect to the nature of any personal information collected the purpose of this collection how it is used and what is disclosed to any other party European Compliance Conformity of the equipment with the guidelines below is attested by the CE mark CE EC Declaration of Conformity Application of Council Directive s 1999 5 EC Radio equipment and Telecommunications Terminal Equipment R amp TTE Directive Manufacturer s Name ClearOne Communications Manufacturer s Address 1825 West Research Way Salt Lake City Utah 84119 U S A Model Name RAV 600 amp RAV 900 Model No 910 153 100 through 910 153 355 Standard s to which Conformity is declared 89 336 EEC Electromagnetic Compatibility EMC Directive EN 301489 1 amp EN 301489 3 ElectroMagnetic compatibility and Radio spectrum Matters
72. inated by a car riage return The structure of serial commands is as follows TYPE DEVICE COMMAND X X indicates the start of a command line DEVICE represents the device type and device number COMMAND is the command text X X represents any additional options in the order that they appear in the command descriptions that follow placed in the Type ID or Device ID fields the command applies to all units or all devices respectively Example A command to disable automatic gain control for Mic 2 on a RAV 600 device 0 will have the command line 90 AGC 2 M 0 In this command line 9 RAV 600 O unit 0 AGC command 2 channel M Mic Input group O off state If a command calls for a null value leave a blank in the command line For example 90 AGC 2 M will return the current AGC state of Mic 2 on device 90 Command responses will have a carriage return line feed For example 90 AGC 2 M 0 car riage return line feed Groups and channels The following tables define the relationship between alpha and numeric representations Text commands use the alpha designation and binary commands use the numeric In addition dif Technical Services Group 1 800 283 5936 USA 1 801 974 3760 ferent groups have different allowable channel ranges Grou Alpha Number ERU IO bey CY P P Channel Range Channel Range Unknown 0 N A N A Outputs U 2 3 1 3 1 is Record Out 1 is Record Out 2 is Line Out
73. ite www clearone com Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Introduction 2 Introduction The RAV 600 900 Introduction The RAV 600 900 3 The RAV 600 900 The RAV product line is the first out of the box room audio conferencing solution with the sound quality and flexibility of a professionally installed system The RAV includes an audio conferencing mixer that uses distributed acoustical echo cancelling technology to provide the most intelligible full duplex audio conference experience possible Features include e Audio mixer for high quality audio performance in all acoustical environments s RF radio frequency controller with call controls including auto answer flash duration adjustment ringer adjustment and phonebook with speed dial capabilities e Internal telephone hybrid with touch tone dialing capability e Microphone pods provide 360 audio pickup so every participant within the microphone pick up range can be heard e Ceiling or wall mount Bose loudspeakers allow everyone in the room to experience rich natural sounding audio Services and support If you need additional information on how to install set up or operate your RAV 600 900 please contact us We welcome and encourage your comments so we can continue to improve our products and serve your needs Technical support Sal
74. k 43 add 43 delete 43 edit 43 Error Messages 48 view 48 Event Log 47 print 47 save 47 track events 47 Firmware upgrades 48 Maintenance 72 Network Find 30 Network information 10 Phone Preferences 54 add a Phonebook entry 55 delete a Phonebook entry 55 edit a Phonebook entry 55 Pinouts 75 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 RAV Components 35 Camera Controls 42 presets 42 Line Input and Output 38 equalization 39 preconfigured devices 38 volume 39 Loudspeakers 36 ClearEffect 36 equalization 36 volume 36 Microphones 35 acoustic echo cancellation 35 ALC 35 noise cancellation 35 volume 35 Mixer 37 Record and Playback 40 equalization 41 preconfigured devices 40 volume 41 RAV Ware 26 Communication Settings 31 camera port 32 control port 32 static IP address 31 user name password 32 connections 28 files 29 edit 29 import 29 new 29 save 29 install 26 overview 27 Regional Settings 33 date time 33 Telephone Settings 33 configuration 34 preferences 34 Serial Commands 78 Specifications 76 Status key 53 System Checks 46 System Requirements 10 Troubleshooting 72 Web Interface 64 Accessing 64 Dial 65 Event Log 67 Log Out 69 System Check 68 Technical Services Group 1 800 283 5936 USA 1 801 974 3760
75. k and dialer actions can be done through Rav Ware as well See page 43 for more information Using the RAV Using the Controller To use speed dial e Press and hold the assigned speed dial number on the dial pad cS Note You can dial numbers 1 9 by pressing and holding the assigned number To dial speed dial 10 press and hold 0 To answer a Call e Dress on the RF controller to answer the call When there is an incoming call the phone rings and the LEDs on the microphones flash cy Note RAV can also be set to automatically answer calls See page 56 to enable Auto Answer To make a call 1 Press vou will hear a dial tone 2 Dial the number as you would on a standard phone The number appears on the LCD screen cS Note The controller accepts a maximum of 44 characters No more than 44 characters can be entered Yat 18005781234 Figure 4 1 LCD screen To pre dial a call 1 Dial a phone number You can press G delete the last digit entered in the pre dialing string 2 Press to send the call S Note The phonebook key will delete the entire dial string if you press it for two seconds Pressing and holding the pound key for two seconds will insert a pause into the dialing string The duration of the pause is two seconds To end a call e Press disconnect the call cS Note RAV can also be set to automatically disconnect calls See page 57 to enable Aut
76. l Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Appendix Serial Commands 83 82 Appendix Serial Commands Command Function LABEL Selects reports label of specified channel or unit LOCALNUM Sets reports current value of local number LVL Reports in out or processor level LVLREPORT Selects reports level status LVLREPORTEN Enables disables level reporting MANUFACTURER Selects reports manufacturer identification label MICCAMPRESET Associate a microphone with a camera preset MTRX Selects reports matrix routing of an in to out MUTE Sets reports mute status NCSEL Enables disables or reports current status of noise cancellation PBDIAL Dials speed dial number by name PHONEBOOKADD Saves entry in the phonebook PHONEBOOKCNT Queries number of entries in phonebook PHONEBOOKDEL Deletes an entry in the phonebook PHONEBOOKREAD Queries an entry in the phonebook REDIAL Redials last number called RESET Resets the unit RFFREQ Sets reports frequency for RF link to remote RING Indicates a ringing line RINGERLVL Selects reports audible ring level RINGERSEL Sends reports audible ring melody RINGERTEST Plays current audible ringer melody SILENCEPRST Associates camera preset with silence for voice tracking SPEEDDIAL Dials speed dial number by speed dial number STEREOMIX Enables disables or reports stereo mix status SYSCHECKS Initiates system checks TE Selects
77. l of the specific channel or the unit ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 2 3 7 9 16 17 0 M L U T R Reserved Unsigned Integer 2 0 Label String 32 For group U 1 11 characters All other 1 32 characters If not group U CLEAR clear the label Null to query in text BINARY FORM DETAILS COMMAND ID 8 NUMBER OF ARGUMENTS 9 ARGUMENT FORM lt Channel gt lt Group gt lt Reserved gt lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE LABEL lt Channel gt lt Group gt Value LOCALNUM Local Number This command sets or reports back the current value of the local number ARGUMENT DETAILS Name Type Size Values Units Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 17 R Value Unsigned Integer 2 50 1000 Ms Null to query in text BINARY FORM DETAILS COMMAND ID 33 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Channel gt lt Group gt lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE HOOKD lt Channel gt Value Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Channel Channel 1 See Group and Channels Group Group 1 17 R Reserved 2 0 Number String 16 1 16 Chars of 0 9 A D Tx HE T Null to query in text BINARY FORM DETAILS COMMAND ID 59 NUMBER OF ARGUMENTS 5 ARGUMENT FORM lt Channel gt lt Group gt lt Number gt TEXT F
78. n European approval for connection to the analogue Public Switched Telephone Networks PSTNs of TE supporting the voice telephony service in which network addressing if provided is by means of Dual Tone Multi Frequency DTMF signaling Manufacturer Legal Representative in Europe r E ii K Signature Signature Roger J Midgley Martin Offwood Full Name Full Name Project Manager Managing Director EMEA North Position Position Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 120 Appendix Index Appendix Index 121 Adjusting the Settings 56 Auto Answer 56 Auto Disconnect 57 Ring Melody 56 Ringer Level 56 Basic Connections 14 Audio conferencing 14 Basic Room Design 7 loudspeaker placement 8 Calls 52 answer 52 end 52 from the Phonebook 53 make 52 pre dial 52 redial 53 speed dial 53 Compliance 116 Configuration 57 Country 57 Flash Duration 58 Frequency 58 IP address 60 Language 57 LCD Contrast 59 RF Radio Test 59 Version 60 Connecting auxiliary devices 18 amplifiers 19 digital phones 22 DVD players 20 PTZ cameras 20 serial control 21 sound cards 19 USB control 21 VCRs 20 video codecs 18 Device Toolbox Editor 49 add a device 49 delete a device 49 edit a device 49 Dialer and Phonebook Usage 43 Dialer 44 make a call 44 redial 45 Phoneboo
79. n Label This selects reports the manufacturer identification label of the specific channel ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 2 3 7 16 17 0 M L T R Position Meter Type 2 See Meter Type Definitions Value Unsigned Integer 4 0 Off Delete from list being reported 1 On Add to list being reported 2 Toggle Null to query in text BINARY FORM DETAILS COMMAND ID 10 NUMBER OF ARGUMENTS 2 ARGUMENT FORM lt Channel gt lt Group gt lt Position gt lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE LVLREPORT lt Channel gt lt Group gt lt Position gt Value cS Note Level reporting for the unit must also be enabled LVLREPORTEN Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 2 3 7 0 M L Reserved Unsigned Integer 2 0 Label String 32 1 32 characters CLEAR clear the label Null to query in text BINARY FORM DETAILS COMMAND ID 81 NUMBER OF ARGUMENTS 9 ARGUMENT FORM lt Channel gt lt Group gt lt Reserved gt lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE MANUFACTURER lt Channel gt lt Group gt Value Technical Services Group 1 800 283 5936 USA 1 801 974 3760 104 Appendix Serial Commands MICCAMPRESET Mic Camera Preset This command associates a mic with a cam
80. n using the RF Controller Phonebook RAV Ware features a Phonebook utility which stores up to 20 phone numbers These numbers are also assigned a speed dial number for dialing convenience through the RF Controller Phonebook entries are listed in alphabetical order You can add edit or delete entries from the Phonebook window To open the Phonebook mw e Click the Phonebook button on the toolbar To add a Phonebook entry 1 Click New Entry Phonebook Edit a Number 3035425412 2 Enter the Name and Number Ben Christiansen Kathryn Summers 6265533753 Mitch Davis 9793560010 Rebecca Sharp 8013746280 K Hw 3 Enter a Speed Dial Number 4 Click Add Entry To delete a Phonebook entry 1 Select the entry you want to delete Name fo Speed Dial No 2 Click Remove Number O fe To edit a Phonebook entry 1 Select the entry you want to edit Figure 3 29 Phonebook Edit 2 Make desired changes to the entry 3 Click Change Technical Services Group 1 800 283 5936 USA 1 801 974 3760 44 RAV Ware Phonebook and Dialer Usage Dialer While most calls will be made using the RF controller you can also manage all your calls from the Dialer in RAV Ware You can dial a number redial the last dialed call and disconnect calls You can also use flash settings mute the microphones and adjust loudspeaker volume To open the Dialer e Click the Dialer icon on the configur
81. nfiguration Port Slave Port Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 78 Appendix Serial Commands Appendix Serial Commands 79 Serial Commands The RAV 600 and RAV 900 accept serial commands through the telnet RS 232 serial port or USB The commands in this manual pertain only to the RAV 600 and RAV 900 RS 232 serial port protocol is 9 600 19 200 38 400 57 600 default or 115 200 baud 8 bits 1 stop bit no parity Conventions The following typographic conventions are used in this document to describe the different serial commands Use the Command structure section and the examples as a guide when creating your serial commands Convention Description lt X gt Parameters enclosed in lt gt indicate a mandatory parameter X Parameters enclosed in indicate an optional parameter 1 8 Parameters separated by a hyphen indicate a range between the values 4 7 9 Parameters separated by a comma indicate a list of available values BAUD Words in uppercase bold indicate command text DEVICE Indicates the device type and device ID Command structure Commands can be either UPPERCASE or lowercase Also extra spaces or tabs between arguments in text commands are allowed Return values are always uppercase In order for a command to be recognized by the serial port the command must be term
82. ntenna connector Connect the external RF antenna to this port C RS 232 RS 232 control port for connection to a control system such as AMX or Crestron or to a computer D Camera Control VISCA camera control port This connection enables microphone activa tion to trigger camera presets voice tracking E LAN This is a 10 100 BaseT auto detecting Ethernet port for system control through a data network F Mic Pod In Use a Cat 5 cable with RJ 45 connectors to connect the microphone pods G Playback In Record Out RCA connection to record playback devices such as a VCR H Line In Out RCA connection to a codec amplifier or sound card I Speaker Output Use speaker wire to connect these push terminals to the Bose loudspeakers J Power 12 VDC Power supply Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 6 Introduction Product Overview Microphone Pods Figure 1 4 Microphone pods A Mute Button Press to mute or unmute all microphones in the RAV system B LEDs These two LEDs illuminate green when the microphones are not muted and illuminate red when the microphone is muted The LEDs flash red if the microphones are not connected properly Figure 1 5 Speakers Speakers ceiling or wall mount A Push Terminal connectors Connect to the RAV mixer using speaker wire wall mount speakers are pictu
83. o Disconnect To redial a phone number N Press cS Note REDIAL saves the last number that was dialed from the controller Once REDIAL is pressed the phone will be taken off hook and the number will be dialed To dial a call from the Phonebook 1 Pres on the RF Controller 2 Scroll to the entry and pres l Ya COE Conference Product Management Sales Team Figure 4 2 Dialing from the phonebook To use the status key e Press and hold for two seconds to display the status of the RAV If the phone is not in use on hook the LCD will display the device name the date and time and the local number If the phone is in use off hook the LCD will display the call duration the date and time and the dialed number Ta BERE ClearOne 55 10 13 04 14 33 PM 8013568518 Figure 4 3 On hook status Yat 11 14 10 13 04 14 33 PM 9795311468 Figure 4 4 Off hook status To mute unmute microphones 1 Press Or mute the microphones The microphone LEDS will illuminate red 2 Press O again to unmute microphones The microphone LEDS will illuminate green cS Note This function mutes all microphones in the room The microphone LEDs and the mixer front panel LEDs light red when the microphones are muted Technical Services Group 1 800 283 5936 USA 1 801 974 3760 To send a flash signal e Press Q to use call transfer call waiting or conference calling x Note
84. o Settings and press Q Yuu 3 Press O zain to select Ringer Melody Ringer Melody Ringer Level 4 Select one of the three ringer melodies Auto Answer 5 Press Q save the selection and return Figure 4 10 Ringer melody to the Settings menu To adjust the Ringer Level You 1 Press Oi access the menu options Ringer Level 2 Scroll to Settings and press U 3 Scroll to Ringer Level and press Q Figure 4 11 Ringer level 4 Use r to adjust the volume cS Note Ringer volume is indicated by a 5 Press Oi save and return to the horizontal bar on the LCD screen Settings menu To activate Auto Answer 1 Press Oi access the menu options Ti C 2 Scroll to Settings and press D After 2 Rings aed 4 press O After 4 Rings 3 Scroll to Auto Answer and press c Disable 4 Select After 2 Rings or After 4 Rings Figure 4 12 Auto answer Or Select Disable to deactivate the Auto Answer function 5 Press Q save selection and return to the Settings menu 1 2 Scroll to Settings and press Yi all 3 Scroll to Auto Disconnect and press Q Enable l Disable 4 Select Enable or Disable 5 Press Q save selection and return to Figure 4 13 Auto disconnect the Settings menu Configuration The configuration menu provides options for selecting countries languages and RF as well as configuring the Flash setting To select a Country l Press Q access the menu options Scroll to Configuration and press Q Press O zain to
85. on Locate and select the file you want to edit Click Open Make desired changes to the file wu fF YN Save the file Note The changes will only take effect after they have been imported to a connected RAV system S File Tools Help To import a file New File 1 Connect to a RAV unit Edit File 2 From the File menu select Import Save File Save File s 3 Choose your RAV file Import File 4 Click Open The RAV unit will reboot and then update with all the file changes 9 Tip You can also right click on the configuration window and select Import to import a saved RAV file Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 30 RAV Ware Introduction RAV Ware Configuring System Settings 31 Network Find Network Find allows you to connect to any RAV system on your network using its IP address or a unique network name Use Network Find to access RAV units not listed in the Connections pane but which reside on the same network To open the Network Find a e Click the Network Find icon on the toolbar Network Find E To connect to a system on the network Enter name or IP address 1 Enter the IP address or name of the RAV system to l which you want to connect a ow 2 Click OK Figure 3 6 Network Find 3 You will see a password prompt window Enter the Use
86. ons Lists available units connected through serial or USB ports or on the network Device Toolbox Lists common brands of auxiliary audio products video codecs sound cards VCRs and amplifiers The audio settings for these devices have been optimized for use with the RAV system Configuration Screen Quickly access the configuration windows for the RAV system by clicking the icons Online Offline Indicator Shows connection status of RAV Ware online offline and the name of the connected unit Status Indicators Status for Communications green online red offline Telephone In Use red not in use green in use and Mic Mute red mute Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 28 RAV Ware Introduction RAV Ware Introduction 29 RAV Ware connections When you connect to the RAV unit RAV Ware automatically finds all RAV units connected serially or on the same subnetwork and lists them in the Connections pane To connect to the RAV 1 Double click the RAV Ware desktop icon or select RAV Ware from the Start G menu Start Programs RAV Ware RAV Ware exe RAY Ware ile Tek Help o Figure 3 4 RAV Ware units 2 Click the RAV icon you want to configure in the Connections pane N If you are connected serially or USB the RAV configuration window appears N If you are connected throug
87. oup 1 800 283 5936 USA 1 801 974 3760 Customizing RAV Components Your RAV system is pre configured for optimal audio quality right out of the box However you can customize the audio and adjust the volume to match user preferences You can also change the mix of audio being sent to the far end conference site and recording devices Microphones You can adjust microphone volume and enable or disable ALC automatic level control in the Microphone Settings window Automatic Level Control automatically adjusts microphone levels to ensure participants voices are transmitted at consistent levels regardless of whether people are speaking loudly or softly To access Microphone Settings e Click the Mic Pod icon on the Configuration screen AAN Mic Pod To enable ALC e Click the ALC button The indicator will turn green when romans xl ALC is enabled and the audio level sliders will be disabled aes Meter I 50 dBu dBu Lev py RER Mic Pod 1 To adjust audio level volume e Using the slider adjust the volume The meter will display output levels err 3 Moter B To disable Acoustic Echo Cancellation TO eo m ms AEC 1 Click the Advanced button Gau A 2 Click AEC to disable Acoustic Echo Cancellation Z LWS omm Level cS c e KTR Note AEC prevents echo from reaching the far end site AEC should be kept enabled for normal operation To disable Noise Cancellation NC 1
88. our line input device refer to the Device Toolbox Editor on page 49 To access line output settings e Open the Line Output window by clicking on the Line Output device icon To adjust equalization e Adjust the Low Mid and High frequency tones using the Equalization sliders To adjust audio level volume e Using the slider adjust the volume The meter will display input levels cy Note To save the name and setting of your line output device refer to the Device Toolbox Editor on page 49 r Connected To Manufacturer Model No r Equalization Low Mid High E Meter ETJ dB E S nes N Volume Figure 3 23 Line Input a L a K Une N iy E L AMS J Line Output x m Connected To Manufacturer Model No f Equalization ET Meier Bn ET3 Volume a J RTA Figure 3 24 Line Output Technical Services Group 1 800 283 5936 USA 1 801 974 3760 40 RAV Ware Configuring Auxiliary Devices RAV Ware Configuring Auxiliary Devices 41 Record and Playback Record and Playback devices include VCRs DVD players and sound cards However the Playback Record jacks are line level inputs and outputs and are not restricted to these devices You can use devices that have preconfigured audio settings from the Device Toolbox or you can manually set the audio settings for your VCRs or DVD players
89. public utility commission public service commission or corporation commission for information This equipment cannot be used on telephone company provided coin service If your home has specially wired alarm equipment connected to the telephone line ensure the instal lation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer Electrical Safety Advisory This equipment uses AC power which can subjected to electrical surges typically lightning transients which are very destructive to customer terminal equipment connected to AC power sources The warranty for this equipment does not cover damage caused by electrical surge or lightning transients To reduce the risk of this equipment becoming damaged it is suggested that the customer consider installing a surge arrestor IC Compliance IC 1970 A RAV Ringer Equivalence Number REN 0 0B ac NOTICE The term IC before the certification registration number signifies that Industry of Canada technical specifications were met This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction The REN is used to determine the number of devices that may be connected to the telephone line Excessive RENS on the telephone lin
90. r cycle the box A command was not found in the string A command was executed on a different device type that this box response can not display The command dictionary needs to be updated The command is not implemented The command had an argument that was out of range The command is unknown to this unit The binary command s checksum is wrong A preset or macro failed to program because it is too large or because its command list contained an invalid command The binary command is too large RAV serial commands Command Function AA Selects reports setting of auto answer AARINGS Selects reports setting of the number of rings to auto answer ACONN Selects reports status of audible connect disconnect indication AD Selects reports setting of auto disconnect AEC Selects reports acoustic echo canceller setting AECREF Enables disables or reports current status of AEC reference AGC Selects reports AGC BATTERYLVL Reports battery level on remote BAUD Selects reports the baud rate of the serial port CALLDUR Indicates how long a call has lasted CAMBAUD Selects reports baud rate of camera control port CAMCTRLMODE Sets reports camera control port mode CAMFLOW Selects reports flow control of camera control port CAMMOVE Sends command to move the camera on the camera control port CAMPRESET Executes camera preset CAMPRESETSET Sets current position of camera as preset CAMPRESETSET2 Sets reports current camera pres
91. r information a product identifier in the format US AAAEQ TXXXxX If requested this information must be provided to your telephone company The REN is used to determine the number of devices that may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENS should not exceed five 5 0 To be cer tain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to obtain the maximum RENs for the calling area The REN for this product is part of the product identifier that has the format US AAAEQ T X X X X The digits repre sented by are the REN without a decimal point e g 03 is a REN of 0 3 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications to maintain uninterrupted serv
92. r name and Password of the networked system TE i The default user name is ClearOne and the default password is RAV Username Password 4 Click OK The system icon will appear in the Connection list and the Configuration screen will open Gosp canca Note Once you have connected to a RAV unit using Figure 3 7 User name Password Network Find a shortcut connection icon for that unit will display as long as RAV can find the unit on the network If RAV cannot find the unit the shortcut icon will be removed Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Configuring System Settings System settings include Communication Regional and Telephone settings Communication Settings The Communication Settings window allows you to adjust the connectivity settings of external devices that communicate with the RAV including the network serial or USB connections You can connect a PTZ camera to the Camera port and use the Voice Tracking feature You can also change the RF frequency to match the frequency of your controller or if you are experiencing interference on the current channel To open Communication Settings A e Click the Communications icon in the Configuration screen cS Note When RAV is connected to a DHCP network the network IP St aay gateway and subnetwork addresses are automatically assigned Unless you communications want to specify a static IP address there is no need to configure netwo
93. re 2 8 Connection to electrical outlet Technical Services Group 1 800 283 5936 USA 1 801 974 3760 9 Attach the external antenna and turn it it is upright Figure 2 9 Attach external antenna 10 Insert four AAA batteries into the RF controller Batteries Back of Controller Figure 2 10 Insert batteries Technical Services Group 1 800 283 5936 USA 1 801 974 3760 18 Connecting the RAV Auxiliary Devices Connecting the RAV Auxiliary Devices 19 Auxiliary Devices The mixer allows connection to a number of different audio and video peripherals such as video codecs VCRs cameras and computers Connecting video codecs amplifiers and sound cards Line input output devices such as video codecs amplifiers and sound cards can be connected to the Line In or Line Out connectors on the RAV mixer These connectors provide mono audio To connect to a video codec 1 Using an RCA cable connect the Line In on the RAV mixer to the line out on a video codec 2 Using an RCA cable connect the Line Out on the RAV mixer to the line in on a video codec Figure 2 11 Connecting a Line In Out device To connect to a sound card 1 Using an RCA cable connect the Line In on the RAV mixer to the line out on a sound card 2 Using an RCA cable connect the Line Out on the RAV mixer to the line in on a sound card
94. red Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Introduction Basic Room Design Basic Room Design Basic Room Design for RAV To ensure best microphone and loudspeaker placement ceiling or wall mount please use the following guidelines For more information on Room Design or to view the RAV online training course visit www clearone com Microphones Center mic pods on the table at an equal distance apart Place the controller on the same table as the mics In typical conferencing environments participants should be seated 4 8 from a mic pod Mic pick up range is dependent on room conditions Background noise reflective hard surfaces and the number of participants may affect the pick up range Use the following guidelines for best placement of your RAV mic pods and then adjust for your specific room conditions Performance level Best Good Fair Distance between S ae 4 1 2 m 8 2 4 m 12 3 6 m microphone and participant RAV 900 Figure 1 6 Recommended microphone placement Technical Services Group 1 800 283 5936 USA 1 801 974 3760 8 Introduction Basic Room Design Loudspeakers Ceiling mount loudspeakers For best performance ceiling E Ceiling Speakers Ceiling Speakers loudspeakers should be installed directly above the microphone pods If you have a RAV 900 with three mic pods install the ceiling
95. ress 4 Null to query in text BINARY FORM DETAILS COMMAND ID 22 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE ENETSUBN Value Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 97 98 Appendix Serial Commands Appendix Serial Commands 99 EQ Equalization This command enables disables or reports the current status of the equalization on the input or out put ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group and Channels Group Group 1 2 7 0 L High Gain Signed Float 2 12 00 12 00 Null to query in text Mid Gain Signed Float 2 12 00 12 00 Low Gain Signed Float 2 12 00 12 00 BINARY FORM DETAILS COMMAND ID 67 NUMBER OF ARGUMENTS 2 ARGUMENT FORM lt Channel gt lt Group gt lt High Gain gt lt Mid Gain gt lt Low Gain gt TEXT FORM DETAILS COMMAND FORM DEVICE EQ lt Channel gt lt Group gt High Mid Low EQSEL Equalization Enable This command enables disables or reports the current status of the equalization on the input or out put ARGUMENT DETAILS FLOW Flow Control This command selects reports the flow control of the serial port on the unit Hardware flow control is implemented using DTR and DSR ARGUMENT DETAILS Name Type Size Values Units Value Unsigned Integer 4 0 Off 1
96. rk settings To create a static IP address Note Contact the network administrator for network settings Networking z Serial Frequency Setting m IP Settings IP Filters IP Filter 1 0 0 0 0 Device Name 1 Inthe Networking tab create a unique network Bison IP Filter 2 0 0 0 0 name and enter it in the Device Name field E Default is ClearOne XX where XX is the last two digits of the MAC address IP Filter 3 0 0 0 0 IP Filter 4 0 0 0 0 2 Clear the Use DHCP option and enter the IP Subnet and Gateway addresses Figure 3 8 Network settings 3 Select Use DNS if you have a Domain Name Server and want name resolution to use a net work name for your static IP address 4 Inthe IP Filters section enter specific IP addresses that will be allowed to access the RAV SEI xi You can specify a range of IP addresses by using Q PE Ee S E a zeros For example entering 192 168 105 0 will allow any IP addresses in the 192 168 105 1 to 192 168 105 254 range to access the RAV sys tem 5 Click OK Keep the changes and reboot unit 1 Neo Figure 3 9 Confirm changes 6 Click Yes to save your settings Technical Services Group 1 800 283 5936 USA 1 801 974 3760 32 RAV Ware Configuring System Settings To change the User Name and Password 1 Inthe Networking tab click User Password Specify the User name Type the Password Retyp
97. s To mute unmute 1 Click the MUTE button to mute all microphones The LED on the microphones will illuminate red 2 Click the MUTE button again to unmute all the microphones The LED on the microphones will illuminate green To adjust call volume e Use the UP and DOWN buttons to adjust the call volume to the desired level To return to the Configuration screen switch to Flow window e Click the Switch to Flow Window icon to return to the Configuration screen Technical Services Group 1 800 283 5936 USA 1 801 974 3760 46 RAV Ware Advanced Features RAV Ware Advanced Features 47 Advanced Features RAV Ware has several advanced features which allow you to perform system checks and administrative functions System Checks The System Diagnostics window allows you to check your RAV system to be sure all components of your system are connected and working properly To open System Checks Click the System Checks toolbar button we S Note This option is only available when you are connected to a RAV unit To run System Checks Click the Start button If you are local in the same room as the loudspeakers you will hear a tone as the RAV checks all components When the check is complete lights will indicate the status of each component Green indicates the component is connected and functioning Red indicates a problem with the component System Diagnosti
98. s from the Dialer in the web interface You can dial a number redial the last dialed call and disconnect calls You can also use flash settings mute the microphones and adjust volume To open the dialer window e Click the Dial button in the left channel navigation CLEARONE 67 RAV Management System ON OFF FLASH REDIAL Figure 5 3 Dialer window To make a call 1 Click the ON OFF button to take the phone off hook 2 Using the number pad dial a phone number just as you would on a standard phone S Note You can also pre dial the number and press the ON OFF button to connect the call Tip You can also dial using the 0 9 star and number on your on your keyboard Use N the comma key to enter a two second pause The Enter key connects to and disconnects from the telephone line Technical Services Group 1 800 283 5936 USA 1 801 974 3760 66 Web Interface Overview Web Interface Overview 67 To make a call from the Phonebook 1 Click a number in the Phonebook you want to call The name and number appear in the display window 2 Click ON OFF button to dial the call To end a call e Click the ON OFF button To redial e Click the REDIAL button The phone will automatically be taken off hook and the last dialed number will be called To send a Flash signal e If your telephone service includes call transfer call waiting or conference calling you can use the
99. select Country Select the country where the RAV is being used from the list of available countries Press Oi save the country selection and return to the Configuration menu cy Note This is assigned to the telco for the specific country settings You USA Canada Europe Australia New Zealand Figure 4 14 Select a country A Warning The country code must be set correctly in RAV Ware and the RF Controller to ensure that the unit operates properly when connected to the telco network and that it complies with the country s telco requirements Changing this code to a country other than the intended country of operation might cause the RAV to be non compliant To select a Language 1 Press Oi access the menu options Scroll to Configuration and press Q Scroll to Language and press Select a language from the list 5 Press Q save the language and return to the Configuration menu Yuu English Spanish French Figure 4 15 Select a language Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 58 Using the RAV Programming Phone Preferences Using the RAV Programming Phone Preferences 59 To l select a frequency Press Q access the menu options Scroll to Configuration and press Q Scroll to Frequency and press Q Choose a frequency from 1 8 Press Oi save
100. t Group at 1 800 283 5936 USA or 1 801 974 3760 cS Note ClearOne is not responsible for product damage incurred during shipment You must make claims directly with the carrier Inspect your shipment carefully for obvious signs of damage If the shipment appears damaged retain the original boxes and packing material for inspection by the carrier Contact your carrier immediately Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 4 Introduction Product Overview Introduction Product Overview 5 Product Overview RF Radio Frequency Controller The RF controller allows you to manage all calls program user preferences and adjust settings for your RAV Key Functions LCD Icon Function Tat Indicates commands are received and acknowledged by base unit gee and represents the signal strength from the base unit to the controller Cle BATTERY Indicates battery level Key Function Press to activate the phone and access the dial tone Press again to hang up the phone ON OFF conference call if supported by your telephone service Press once to mute microphones during a call Press again to unmute BL gt n I z ar m Q Press and hold for two seconds to display the status of the RAV L 1 i i i i 1 i i 1 i i i 1 i 1 I i i Press to us
101. talled when you install RAV Ware Technical Services Group 1 800 283 5936 USA 1 801 974 3760 22 Connecting the RAV Auxiliary Devices 23 Digital phones If you have a digital PBX telephone service you need to run an analog extension from the PBX recommended for best performance or use a digital to analog telephone line converter For more information contact ClearOne Technical Support cS Note If you connect the RAV through a digital to analog line converter you will not be able to use the tabletop controller or the RAV Ware dialing interface to make calls You will instead need to dial from the digital phone The phone handset must be kept off hook for the duration of the call S Phone Jack Electrical Outlet 9 iil Digital PBX or Multi line phone AC Adapter EE ae i Digital to Analog V O Sen l ee e Converter J RAV mixer 2 Figure 2 18 Connecting the RAV mixer to digital to analog converter xa Tad Handset To connect to a digital phone l Connect one end of the telephone cable into the telephone line on the back of the mixer and the other end into the digital to analog converter Connect the converter s power adapter into an electrical outlet Connect a second telephone cable from the converter to a PBX phone Consult the converter user manual for more information Technical
102. teger 4 0 battery level unavailable 1 Lowest 2 3 4 5 Highest Null to query in text BINARY FORM DETAILS COMMAND ID 65 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE BATTERYLVL Value BAUD Baud Rate This command selects reports the baud rate of the serial port ARGUMENT DETAILS Name Type Size Values Units Value Unsigned Integer 4 9600 19200 38400 57600 115200 Null to query in text BINARY FORM DETAILS COMMAND ID 2 NUMBER OF ARGUMENTS 1 ARGUMENT FORM lt Value gt TEXT FORM DETAILS COMMAND FORM DEVICE BAUD Value Attention If you are connected to the RAV unit through the serial port you will need to reboot the unit before the baud rate and flow control changes take place If you are connected to the RAV unit through the USB port changes are made instantly Technical Services Group 1 800 283 5936 USA 1 801 974 3760 CALLDUR Call Duration This command indicates how long a call has lasted If no call is in session this will report 0 At the time of call termination this command will automatically be sent out reporting the duration ARGUMENT DETAILS Name Type Size Values Units Channel Channel 1 See Group And Channels Group Group 1 17 R Reserved 2 0 Duration String 8 String of format HR MN SS BINARY FORM DETAILS COMMAND ID 63 NUMBER OF ARGUMENTS 3 ARGUMENT FORM lt Channel gt lt Group gt lt Reserved
103. that end of the wire to the speaker that doesn t play If the speaker still doesn t play the problem is in the speaker If the speaker now plays continue checking for the source of the problem Disconnect the same wire from the mixer Connect it to another output If the speaker plays the problem is the original wire that was connected to that speaker General Physical damage to RAV All repairs must be done by a ClearOne technician Call ClearOne technical support for more information Appendix Pinouts 75 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Camera pinouts 8 Pin Mini DIN connector Pin Number 1 2 3 4 Control RTS CTS TXD GND 8 Pin Mini DIN Pin 1 RTS Pin 2 CTS Pin 3TXD Pin 4 GND Pin 5 RXD Pin 6 TXD not used Pin 7 Not used Pin 8 Not used DB 9 connector Pin Number 1 2 3 4 Control CD RXD TXD DTR DB 9 Pin 1 CD Pin 2 RXD Pin 3 TXD Pin4 DTR Pin 5 GND Pin 6 DSR Pin 7 RTS Pin 8 CTS Pin 9 RI Pin Number 5 Pin Number 6 Control K RXD TXD not used not used 8 Pin Mini DIN Pin 2 CTS Pin 1 RTS Pin 5 RXD Pin 4 GND Pin 3 TXD Pin 6 GND not used Pin 7 Not used Pin 8 Not used Ee Control eee DSR RTS CTS RI 8 Pin Mini DIN Pin 2 CTS Pin 3 TXD Pin 5 RXD Pin 4 GND Pin 2 CTS Pin 1 RTS Pin 6 GND Not used Pin 7 Not used Pin 8 Not used Technical Services Group 1
104. the frequency and return to the Configuration menu cy Note The channel frequency allows the mixer to communicate with the controller The frequency in RAV Ware must match the RAV controller frequency See page 32 You Frequency 1 Frequency 2 Frequency 3 Figure 4 16 Select a frequency cS Note If you are using the European or South African version of RAV frequency 1 and frequency 8 are the same frequency To enter flash duration Press Oi access the menu options Scroll to Configuration and press Scroll to Flash Duration and press Q Type the duration number from 50 1000 ms Press Oi save the duration and return to the Configuration menu Figure 4 17 Enter flash settings To perform RF radio test 1 Press Q access the menu options 2 Scroll to Configuration and press Q 3 Scroll to RF Radio Test and press 4 Press QO exit and return to the Configuration menu cS Note The RF Controller will send out a radio signal and display the signal strength between the Controller and the mixer Use this feature to ensure the mixer and Controller are set to the same frequency and to verify of the signal strength Use the chart to determine the reliability of the signal A Attention If you are having trouble with the communication between the Controller and the mixer refer to the Troubleshooting guide for tips on improving signal strength Ya RF Radio Test Figure 4 18 RF Radio test
105. umber is correct Muffled reception Do not move the microphone pods while on a call Move any items that might be blocking the microphones Move closer to the microphones Far end party cannot hear Check the connections of all audio inputs Check the Audio Mixer in RAV Ware to make sure the correct audio paths are selected Adjust the volume of the audio outputs Short silences echoes or clipped speech on the far end Adjust the equalization in RAV Ware for each component Adjust the volume Watch the meters Make sure the loudest audio causes the meters to just enter the yellow zone Be sure equipment is placed correctly for the best sound performance Refer to Chapter 1 for basic room design guidelines Controller Controller doesn t communicate with the mixer The RF Controller performs best when the RAV mixer is positioned within line of sight and with the antenna pointed up Check the signal strength indicator in all areas of the room where the controller will be used The signal strength indicator is on the LCD screen and the maximum number of bars is four For optimal RF connectivity make sure the signal strength measures two or four bars in all operating locations You can also use the RF Radio Test function on the Controller for a more detailed signal strength measurement Refer to page 59 for more information Signal Level Reliability 0 4 bars Fair 4 8 bars Good 9 12 bars Better 13 16 bars Best To impro
106. ve signal strength e Verify that the mixer is within line of site e Install mixer in the top space of the equipment rack e Ensure the antenna is pointed up e Do not install the mixer in a metal cabinet You can also purchase a remote mount antenna to improve the signal strength when the mixer is located in a different room or in an enclosed metal cabinet Part number 910 153 050 Be sure the frequency setting on the controller is the same as the frequency setting in RAV Ware Cannot assign a speed dial number Any phone numbers entered using the Controller are automatically assigned to speed dial location 0 Access RAV Ware to assign speed dial numbers Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 74 Appendix Troubleshooting Speakers Neither speakers play Check that the wires are properly connected Check the audio mixer in RAV Ware to ensure the audio is routed to the loudspeakers Bass and treble are weak Check the equalization for the loudspeakers in RAV Ware Only one speaker plays Check the equalization for the loudspeakers in RAV Ware Check the wires connected to the speaker that does not play Be sure the wires are in good condition and are firmly connected One speaker still does not play Disconnect the wires from both the speaker and the mixer Disconnect the other wire from its speaker and connect
107. ystem Checks ae Figure 5 5 System Checks To run system checks e Click the Start button RAV checks all components When the check is complete lights will indicate the status of each component Green indicates the part is connected and functioning Red indicates a problem with the component Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Log Out e Click the Log Out button Do you want to log out of RAY Web ETO NRF e Click Yes Log Out Or No Go Back to return to the main screen Figure 5 6 Log out Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Appendix 72 Appendix Maintenance Appendix Troubleshooting 73 Maintenance Unplug all components before cleaning Do not use liquid or aerosol cleaners Use a soft damp cloth to clean the microphones and controller If storing for an extended period of time remove the batteries Troubleshooting Audio No dial tone Ensure that the RJ 11 cable is connected to an analog line Make sure the phone cable is connected to the Line jack not the Set jack If you are connected to a digital line through a telephone handset take the handset off hook Run a system diagnostic check through RAV Ware to be sure all RAV components are working properly RAV does not ring Adjust the volume of the ringer Check that the RJ 11 cable is connected Verify that the dialed phone n
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