TracVision RV1 Installation Guide
Contents
1. Figure 18 Wiring 1 DIRECTV SWM Receiver TRAGVISION KIVIHI o RSET Figure 19 Wiring a DIRECTV SWM Splitter TV Hub B FOT VAX CURRENT I Terminate 22 3 Supports up to 8 tuners unused i Each SWM receiver 1 tuner outputs Each SWM DVR 2 tuners Each Genie DVR 5 tuners Each Genie client 0 tuners SWM Receiver AC Power SWM DVR AC Power Genie DVR AC Power Genie Client OSSA Note Although you may connect additional Genie clients only 3 can be active at one time EN Genie Client Genie Client Continued Wire the Receivers DIRECTV Non SWM Wiring Figure 20 Wiring 1 to 2 DIRECTV Non SWM Receivers Follow these steps to connect non SWM receivers to the TracVision system circular LNB and TV Hub A required TRACVISIO N IMPORTANT ur Non SWM receivers are limited to manual satellite switching only NOTE You can connect SWM receivers as well as og explained in DIRECTV SWM Wiring on page 13 Non SWM Receiver Connecting 1 2 Receivers de eso a Connect an RF cable from the Legacy 1 jack OOTA on the TV Hub to the Satellite In jack on the AC Power receiver see Figure 20 Non SWM Receiver b When installing two receivers connect an RF cable from the Legacy 22. A WARNING Failure to ground the TracVision system properly to the vehicle s ground will cause an unsafe floating ground condition risking damage to the antenna and electric shock potentially resulting in DEATH Ina floating ground condition the difference between the equipment s chassis ground and the vehicle s ground can measure well over 100 volts when it normally should not exceed 25 volts Therefore always measure the difference in potential between chassis ground and the vehicle s ground to make certain that there is no dangerous floating ground condition even if the ground pin of the vehicle s AC power plug appears to be intact a Continued Connect Power Connect Power to the System NOTE When powering up a SWM configuration apply power to all other system components before powering up the receivers and DVRs tuners are assigned SWM channels during startup Follow the steps below to connect power to the TracVision system see Figure 26 A CAUTION For your own safety shut down vehicle power before you connect the power wires a Before you connect the power wires turn off vehicle power and test the circuit to ensure no power is present b Make sure that the ground wire from the TV Hub has been connected to ground as described on the previous page IMPORTANT Do not use a cigarette lighter as a power supply All power connections must be hard
3. Clamshell Antenna gt x F Ventilator Cable Vehicle Roof To N Mount the Antenna Follow these steps to mount the antenna to the roof a Apply appropriate construction adhesive to the bottom of the antenna s four mounting plates across all of the holes b At the mounting location you chose in Section 2 on page 4 place the antenna on the centerline of the roof so that the cable connector faces the rear of the vehicle see Figure 11 c Attach the four antenna mounting plates to the roof using 20 fasteners appropriate for the roof s construction see Figure 11 IMPORTANT Due to the variation in RV roof construction consult with the RV manufacturer to determine the safest fastening method d Seal all fasteners with silicone sealant or equivalent Figure 11 Mounting the Antenna Front of Vehicle AE vole E Centerline H po 19 Mounting Hole x20 Antenna Top View I Mounting Cable Connector Plate x4 Mount the TV Hub Follow these steps to install the TV Hub inside the vehicle a Tape the mounting template in the location selected for the TV Hub Punch holes at each of the two keyhole locations and at the mounting tab location b Remove the template c Drilla 1 8 3 mm hole at the three hole locations you marked in Step a d Install a 8 Phillips thread forming screw partway into one of the keyhole holes leaving a small gap
4. If you need technical assistance please contact KVH Technical Support Europe Middle East Africa Asia Pacific Phone 45 45 160 180 Email support emea kvh com Mon Thu 8 am 4 30 pm Fri 8 am 2 pm 1 GMT North South America Australasia Phone 1 401 847 3327 Email support kvh com Mon Fri 9 am 6 pm Sat 9 am 2 pm ET 5 GMT KVH TracVision and the unique light colored dome with dark contrasting baseplate are registered trademarks of KVH Industries Inc All other trademarks are property of their respective companies The information in this document is subject to change without notice No company shall be liable for errors contained herein 2014 KVH Industries Inc All rights reserved 54 0969 Rev B th Important Safety Information This icon indicates a danger warning or caution notice Be sure to read these carefully to avoid A injury A WARNING Risk of Electric Shock To avoid electric shock do not open the TV Hub chassis enclosure There are no user serviceable parts inside A WARNING Risk of Electric Shock If any component of the TracVision system becomes damaged and or no longer functions normally disconnect it from vehicle power secure it from unintended operation and contact KVH Technical Support see Technical Support on page 1 All repairs or modifications must be performed by a trained KVH certified technician If you are a KVH certified technician you stil
5. and explain how to use the system Ensure the customer understands the following e How to e Turn on the system e Access the web interface e Switch satellites see Figure 42 e Select a master receiver see Figure 43 e Interpret TV Hub status e Download software and satellite library updates using web interface and or mobile app e Perform general troubleshooting e Keep the radome installed on the antenna at all times The radome protects the antenna s moving parts from wind rain and debris A CAUTION In the unlikely event that you need to remove the radome remove power from the antenna first because the antenna s moving parts can cause injury e The antenna must have a clear view of the sky to receive satellite TV Common causes of blockage include trees buildings bridges overpasses and mountains see Figure 44 The TracVision system will not work inside a garage Heavy rain or snow might also temporarily interrupt reception e Clean the antenna regularly Dirt buildup on the radome can affect satellite TV reception e You must be located within the satellites coverage area to receive TV signals Visit www kvh com footprint for coverage maps e Please register the system to ensure the best possible service from KVH Visit www kvh com register for details i Figure 42 Satellite Switching Selection on Home Page Status Home Satellites Satellite Switching Figure 43 M
6. jack on the TV Hub to the Satellite In jack on the second receiver AC Power Figure 21 Wiring 3 DIRECTV Non SWM Receivers Connecting 3 or More Receivers TV Hub To connect three or more non SWM receivers you need an 8 output multiswitch kit KVH part no 72 0677 which includes two DC block splitters wen LEGACY Leonor ZOO me mener 2 sr Roenes FINER MAK CURRENT VA 0 je a Connect an RF cable from the Legacy 1 jack on the TV Hub to the Antenna jack on one of the DC block splitters see Figure 21 DC Block TE Splitter DC Block ae Splitter Al b Connect the Primary jack on the DC block splitter to the 18V jack on the multiswitch and connect the Secondary jack on the DC block splitter to the 18V 22KHz jack on the multiswitch 18V 13V 18V 13V 22KHz 22KHz Multiswitch c Repeat steps a and b with Legacy 2 and the second DC block splitter using the 13V and 13V 22KHz jacks on the multiswitch AC Power d Connect the multiswitch outputs to the Satellite In jacks on the non SWM receivers VVVVVVYV Connect up to 8 non SWM receivers Non SWM Receiver e Terminate any unused outputs on the OVO Ouse io ese zalol o fel MG multiswitch with 75Q terminators and verify all connections are tight ae AC Power Continued Wire the Receivers DISH Netw
7. HR20 100 requires additional devices not specified here Contact KVH Technical Support H21 H22 H23 HR21 HR22 and HR23 These receivers do not have built in DECA functionality but they have an Ethernet port for network connectivity An additional DECA KVH part no 19 0860 is required to support coax networking supplying the satellite TV signal to the receiver s Satellite In port and network communications data to its Ethernet port If there are two of each port use the Satellite In 1 and Ethernet 1 ports NOTE Each DECA you connect directly to a receiver is powered by the receiver They do not require the separate power supply included in the kit H20 This receiver is not network ready It is only designed to receive a satellite TV signal via its Satellite In port Since both the satellite TV signal and network communications data are present on the coax cables a band stop filter KVH part no 19 0868 is required to block the network data to prevent potential damage to the receiver Since the H20 cannot communicate over the network it cannot control satellite selection IMPORTANT Be sure to connect all band stop filters before connecting the coax cables im Figure 52 Additional Equipment for Older Receivers SWM Splitter Old Receiver Models H21 H22 H23 HR21 3 Old Receiver Models H20 og
8. don t need to be run to all of the receivers Non Genie Configurations If a Genie DVR HR44 or HR34 is not present on the DIRECTV SWM network you need to install a DECA with power supply and DC to RF adapter collectively referred to as a DECA Broadband Kit KVH part no 19 0860 and formerly called a Cinema Connection Kit When connected to the SWM splitter and the TV Hub s Ethernet port either directly or via an onboard router the DECA relays messages between the DIRECTV coax network and the Ethernet network see Figure 50 i 9 Using a DIRECTV Coax Network Appendix Figure 50 Non Genie Configuration TV Hub 100 F Can connect via an s J_ onboard network router if desired SWM Splitter VVVVVV 4 Supports up to 8 tuners Each SWM receiver 1 tuner I Each SWM DVR 2 tuners Connect any combination of SWM receivers DVRs that add up to 8 or fewer tuners at the SWM splitter New Receiver Models HR24 H24 H25 DC to RF Adapter Power Supply AC Power DECA AC Power Continued Using a DIRECTV Coax Network Genie Configurations Full DECA Broadband functionality is built into Genie DVRs HR44 or HR34 So if a Genie DVR is present on the DIRECTV SWM network no external DECA Broadband kit is required Just connect the Genie s Ethernet port to the TV Hub s Ethernet p
9. nothing was damaged in shipment c Gather the tools and materials listed below You will need these items to complete the installation e Flat head and Phillips screwdrivers e Adhesive tape and scriber or pencil e Light hammer and center punch e 5 8 16 mm hole saw e Electric drill and 1 8 drill bit e Construction adhesive and fasteners suitable for mounting the antenna to the roof e 7 16 open end wrench e 7 16 open end torque wrenches set to 20 in lbs 2 25 N m and 15 in Ibs 1 7 N m e Silicone sealant or equivalent e Torque wrench and 2 mm Allen hex key linear system only e Satellite TV receiver s DVRs for your desired service see Figure 2 e Wi Fi enabled laptop PC with the latest TracVision software and satellite library downloaded from the KVH Partner Portal www kvh com partners or Apple iOS or Android smartphone tablet with the latest downloads via the TracVision TV RV mobile app Figure 1 TracVision RV1 System Components Antenna Hva gt TRACVISION e KIVIHI lt Radome lt Baseplate TV Hub Figure 2 KVH Validated Receivers Linear For information on the recommended receivers for linear service contact your local KVH dealer distributor Go to www kvh com wheretogetservice to find a dealer distributor near you DIRECT V DISH Network H20 311 H21 211 H22 211k H23 211z H24 7 si HR21 HR21 Pro 6100 HR22 6131 HR23
10. on your remote enter your network details IP Address 192 168 1 Subnet Mask 7 gt gt DI a Default Gateway A gt DNS 192 Connect Now DO E5 4D 00 64 8D Restore Defaults Continued Using a DIRECTV Coax Network i Add the new receivers to the Autoswitch Figure 56 Adding a DIRECTV Receiver to the Autoswitch Page page of the web interface Enter each A Receiver receiver s static IP address and assign it a friendly name e g Master Bedroom see KVH recommends that you run the Setup Wizard whenever Launch Setup Wizard you change your system s configuration by adding or Figure 56 removing devices IMPORTANT Receiver IP Address Also be sure to set each receiver s Dish Type Master Bedroom 192 168 1 200 to 3 LNB and Switch Type to SWM and enable external device access as directed by the TV Hub s Setup Wizard If the TV Hub is ER then unable to communicate with the receiver try resetting the receiver press its red reset button or unplug it wait 15 seconds then plug it back in and turn it on Advancei Setup Using the number keys on your re note enter your IP Address Subnet Mask EN KJVIE CE Declaration of Conformity The undersigned of this letter declares that the following equipment complies with specified harmonized standards of EC Directives 2006 95 EC and 2004 108 EC Equipment included in this declaration KVH TracVision Satellit
11. 6400 HR24 HR34 HR44 List is subject to change For information on connecting different receiver models contact KVH Technical Support me Plan the Antenna Installation Before you begin consider the following antenna installation guidelines IMPORTANT Be sure to follow the guidelines below Damage caused by an improper installation is not covered under KVH warranty e Minimize blockage The antenna requires a clear view of the sky to receive satellite TV see Figure 3 The fewer obstructions the better the system will perform e Make sure the mounting surface is flat level wide enough to accommodate the antenna s base see Figure 4 strong enough to support the antenna s weight and rigid enough to prevent antenna vibration IMPORTANT When placed on the mounting surface all four mounting plates must lay flat against the roof within 7 16 to avoid warping the base and damaging the antenna e Select an antenna mounting location on the centerline of the vehicle with the antenna s cable connector facing the rear of the vehicle e Be sure to mount the antenna near enough to the TV Hub inside the vehicle to allow you to connect the 50 ft 15 m coax cable between them while still maintaining sufficient slack in the cable NOTE If you need to use a longer cable use a RG 6 75 Q cable that does not exceed 100 ft 30 m e Once you ve chosen a loc
12. Model HR20 100 may require additional hardware Contact KVH Technical Support for details Band Stop Filter Continued Using a DIRECTV Coax Network Configuring the DIRECTV Receivers for Automatic Switching To establish communications between the TracVision system and each SWM compatible DIRECTV receiver for automatic satellite switching you need to set each receiver to a static IP address and enter that address along with the receiver s location in the TV Hub s web interface Static IP Address Range WITHOUT an Onboard Network If the DECA Broadband Kit or Genie DVR is connected directly to the TV Hub s Ethernet port no router is installed set each receiver s IP address to any address ranging from 192 168 x 2 to 192 168 x 149 where x 1 lt the last 2 digits in the TV Hub s serial number gt For example if the serial number of the TV Hub is 140901484 you might assign an IP address of 192 168 184 2 see Figure 53 Refer to the instructions in Assigning Static IP Addresses to DIRECTV Receivers on page 34 The TV Hub has a hidden IP address of 192 168 x 1 reserved for automatic switching communications This IP address is not shown on the Network Settings page of the web interface Static IP Address Range WITH an Onboard Network If the TV Hub and the DECA Broadband Kit or Genie DVR are connected to an onboard network i e router set each receiver to a static IP address that is outside th
13. NT Do not kink the cable Maintain a bend radius of at least 3 75 mm b Clean and dry the connectors on the RF cable and the underside of the antenna Observe the safe handling instructions in the Material Safety Data Sheet MSDS provided with the silicone grease A CAUTION c Fill half of the inner body of the RF cable s right angle connector with the supplied silicone grease d Connect and SLOWLY hand tighten the RF cable the end with the right angle connector to the antenna allowing the grease to diffuse and settle into the entire space within the connector e Make sure the RF cable is hand tightened all the way into the connector Then tighten it with a 7 16 torque wrench set to 20 in lbs or a 7 16 wrench for 1 4 turn see Figure 9 f Wipe off any excess grease from the outside of the connector g Position the rubber boot over the connector to help protect it from weather see Figure 9 h Seal the cable access hole with a liberal amount of silicone sealant or equivalent i Install the supplied clamshell ventilator over the cable access hole The clamshell s opening should face the rear of the vehicle Secure in place with the three 6 screws supplied in the kitpack see Figure 10 Then seal the screws with silicone sealant or equivalent Figure 9 Connecting the Antenna Cable dr Figure 10 Mounting the Clamshell Ventilator 6 Screw x3 gt A KL lt
14. PORTANT Mode STATIC For systems with IP AutoSwitch es make IP Address 4924684 200 sure they are on the same local LAN segment as the TV Hub see Appendix A on page 27 Subnet 255 255 255 0 Gateway 192 168 1 1 For DIRECTV systems set up for automatic satellite switching make sure the receiver s Broadcast 192 168 1 255 have IP addresses in the same subnet as the TV Hub see Appendix B on page 30 pm Secure the Wi Fi Connection By default the TV Hub s wireless settings are configured for the following e Wireless Mode AP Access Point e SSID TV Hub lt TV Hub serial number gt e IP Address 172 16 0 1 e Security Mode Off KVH strongly advises that you select the WPA_PSK security mode as shown in Figure 34 and assign a unique password to prevent unauthorized access to the TV Hub at the web interface go to Settings gt Network Settings If you keep the default settings you re allowing anyone to access the TV Hub with their mobile device IMPORTANT KVH strongly recommends that you keep the TV Hub set to AP Access Point wireless mode If you select IF Infrastructure mode to connect the TV Hub to your vehicle s network you will no longer be able to access the TV Hub s web interface directly Figure 34 TV Hub Security and Password Setting Wireless Settings Wireless Mode IP Address Subnet Gateway Broadcast Security Mode Password AP Access
15. Point TVHub 140311659 172 16 0 1 255 255 255 0 172 16 0 1 172 16 0 1 WPA_PSK 240300659 EN Set Up the System The Setup Wizard appears upon initial startup to Figure 35 Setup Wizard Welcome Page step you through system configuration see Figure 35 Before you begin to set up the system TRACVISiION ca e Know the service provider and associated satellite s Welcome to The TracVision Setup Wizard M System Detected e Check the latest software version see below Tracvision RV1 with Single Linear LNB e Verify all system components are connected Before you start the Wizard have everything need please do the following Let s get started sa Update Software and Satellite Library tery te TE soca amp associated satellite s take up to 30 minutes to complete Before you start the Setup Wizard update the system software and satellite library to the latest versions Use the Apple iOS or Android preket smartphone tablet mobile app or follow these steps to use a laptop PC that has the latest update files downloaded to it from the KVH Partner Portal www kvh com partners Download the latest antenna software Proceed with Setup Wizard a Select Exit in the Setup Wizard page The web interface appears Figure 36 Software Updates Page b At the Updates page of the web interface select the antenna model Then select Install fade ey i Latest Available Version 4 1 tH RV1 Update
16. Slot C Port Switch LNB DiSEqC 3 or C Slot D Port Switch LNB DiSEqC 4 or D qe Figure 38 Linear Receiver DiSEqC Settings Example TV Hub Web Interface Satellite Group Name MyEuropeGroup Slot A Hotbird 6 7 8 Europe 13E Slot B Astra 1 19E Slot C Astra 4A 5E Slot D Eutelsat W3A 7E Ku_ASTRA 4A LNB Type LNB Power 13 18V 22KHz Auto Toneburst None DiSEqC1 0 lt LNB3 DiSEqC1 1 None Motor None 09750 10600 gt Receiver Setup Ku_HOTBIRD 6 7A 8 LNB Type 09750 10600 LNB Power 13 18V 22KHz Auto Toneburst None DiSEgC1 0 lt LNB1 DiSEqC1 1 None Motor None Ku_ASTRA 1H 1KR 1L 1M LNB Type 09750 10600 LNB Power 13 18V 22KHz Auto Toneburst None DiSEgC1 0 lt LNB2 DiISEqC1 1 None Motor None Ku_Eutelsat 7E LNB Type 09750 10600 LNB Power 13 18V 22KHz Auto Toneburst None DiSEqc1 0 lt LNB4 gt DiSEqC1 1 None Motor None Linear Systems Only Follow these steps to set the antenna s LNB to the skew angle supplied by the Setup Wizard Figure 39 Removing the Radome a At the rear panel of the TV Hub set the power switch to the Off position Verify its Power light goes out A CAUTION 8 32 Screw x4 TRAGVISION Disconnect power from the antenna before you remove the radome The antenna has moving parts that can cause injury b Remove the four 8 32 screws securing the radome to the antenna see Figure 39 c Carefully lift the
17. TracVision RV1 RIVIT TRAGVISION rai mv C A cb p A Ho lu x hstallation Guide TracVision RV1 Installation Guide This guide explains how to install the TracVision RV1 satellite TV antenna system on a vehicle Operation instructions are provided in the Quick Start Guide Installation Steps 1 Inspect Parts and Get Tools 3 10 Connect FoWwel iii 16 2 Plan the Antenna Installation 4 11 Turn On the System 18 3 Plan the TV Hub Installation 5 12 Access the Web Interface 19 4 Prepare the Antenna Site 6 13 Connect to an Existing Network 20 5 Wire the Antenna iii 7 14 Secure the Wi Fi Connection 21 6 Mount the Antenna 8 15 Set Up eee 22 7 Mount the TIV Hubccsniala 9 16 Set the LNB Skew Angle 25 8 Wire the Antenna to the TV Hub 10 17 Educate the Customer 26 9 Wire the Receivers rn 11 Appendices A Installing an IP AutoSwitch 27 B Using a DIRECTV Coax Network 30 Who Should Install the System To ensure a safe and effective installation KVH recommends that a KVH authorized technician install the TracVision antenna KVH authorized technicians have the tools and electronics expertise necessary to install the system To find a technician near you visit www kvh com wheretogetservice Technical Support
18. Update see Figure 36 Find the kvh file in Installed Version 4 1 your downloads folder then double click to eee install Latest Available Version 042814 Latest Software Available Installed Version 042811 Software Version 042814 available to download c Wait for the update to complete It may take up to 45 minutes The TV Hub s lights will alternate orange while the update is in progress Once complete the web interface On Device will report that the latest version is installed Library Version N A ready to install d When the software update is complete select the Satellite Library Then select Install Update Find the xml file in your downloads folder then double click to install My RV1 Antenna Software Software Version 042811 installed e Close the web interface Then reopen it see Access the Web Interface on page 19 The Setup Wizard will reappear since setup has yet to be completed f Select Proceed with Setup Wizard je Continued Set Up the System Setup Wizard System configuration continues by prompting you to enter information or perform specific tasks as necessary For example e Enter installer and vessel information e Select a source for GNSS position data e Select the satellite TV service e Select satellite s to track make your own selections or select one of the preset groups listed in Figure 37 or create user defined satellites e Set up automatic switching if applicab
19. anel vertical mount to accommodate connecting the cables and making service loops within the proper bend radius If you plan to use the TV Hub s Wi Fi connections ensure the TV Hub mounting location provides adequate Wi Fi reception If you plan to connect the TV Hub to the vehicle local area network LAN choose a location near an available Ethernet port NOTE A template showing the exact locations of the TV Hub mounting holes and the dimensions between them is provided in the Welcome Kit Installation details are provided in Mount the TV Hub on page 9 Figure 5 TV Hub Dimensions Horizontal Orientation LED Lights Figure 6 TV Hub Dimensions Vertical Orientation LED Lights 10 52 26 7 cm 9 34 lt _ 23 7 cm Top View 0 0 0 0 0 0 0 0 0 0 0 8 0 0 0 0 e 0 0 0 0 00 e o 0000000000080 000000000080 0060000000000 0000000000000 0000000000000 N Q 0000000000000 9 0 0 0 0 0 0 0 0 0 0 oo 0 0 0 0 0 0 0 0 0 0 0 e o Prepare the Antenna Site Once you have identified a suitable antenna mounting site according to the guidelines provided on page 4 follow these steps to prepare the site and antenna for installation a Unfold the antenna mounting template supplied in the Welcome Kit and place it onto the mounting surface to use as a guide for any needed marking Make sure the FWD forward arrow is facing front and is p
20. arallel to the vehicle s centerline see Figure 7 NOTE You don t need to mount the antenna exactly on the centerline the closer the better but the antenna s forward arrow must be parallel to it b Mark the location for the cable access hole see requirements on page 4 Use a 5 8 hole saw to cut out the cable access hole in the vehicle s roof Smooth the edges of the hole to protect the cable Clean and dry the antenna mounting surface Attach the four supplied metal mounting plates to the bottom of the antenna using the eight M5 screws supplied in the kitpack see Figure 8 Over each mounting plate fit a supplied rubber bumper into the hole in the antenna s baseplate see Figure 8 Carefully carry the antenna to the roof of the vehicle Figure 7 Mounting Template Front of Vehicle LEND gt Vehicle L Centerline a a Mounting Hole x20 Antenna Top View L I Mounting Cable Connector I Plate x4 Figure 8 Attaching the Mounting Plates Tracvjsi ON Rubber Bumper el Wire the Antenna Follow the steps below to wire the antenna a Route the RG 6 antenna cable the end with the straight connector down through the cable access hole and into the vehicle You may remove the straight rubber boot for easier cable routing Leave an adequate service loop approximately 8 20 cm of slack in the cables for serviceability Later you will connect this cable to the TV Hub IMPORTA
21. as multiswitches DVRs etc b Hand tighten the RF cable until it is all the way into the Antenna jack Then tighten it with a 7 16 torque wrench set to 15 in lbs or a 7 16 wrench 1 8 turn a Figure 14 TV Hub Antenna Connection ss TRAGVISION ur KIVIHI To antenna only supplies 42 VDC Wire the Receivers The steps for connecting the customer s receiver s to the TracVision system and setting them up depends upon the customer s satellite TV service see Figure 15 and Figure 16 NOTE KVH s TracVision Configuration Wizard available at www kvh com rvlconfigurator displays a wiring diagram and parts list for all of the most common configurations Follow the steps in the applicable section below to wire the receivers Then connect the receiver s to the customer s television s Lih afssts cheese ripinti page 12 DIRECTV SW i i00 026 ene eee page 13 DIRECTV Non SWM page 14 DISH Network Bell TV page 15 Figure 15 TV Hub A Receiver Connections TV Hub A Figure 16 TV Hub B Receiver Connections TV Hub B EN Continued Wire the Receivers Linear Wiring Follow these steps to connect a linear receiver to the TracVision system linear universal single LNB required Connecting a Linear Receiver Connect an RF cable from the Receiver jack on the TV Hub to the Satellite In jack on the rec
22. aster Receiver Selection Master Receiver 6 Salon Figure 44 Blockage Example Z Blocked x A WARNING It is dangerous to watch TV while driving a vehicle While the vehicle is in motion the system is intended for passenger use only Follow these steps to add an IP AutoSwitch KVH part no 72 0634 to each DISH Network receiver you want to be able to control satellite selection in Automatic satellite switching mode NOTE A receiver connected directly to the TV Hub s Receiver jack can control satellite selection without an IP AutoSwitch Inspect Parts Follow these steps to inspect the kit contents a Unpack the box and ensure it contains each of the following items e 3 ft 1 m Ethernet cable e 2 ft 60 cm RF cable e Adhesive backed Velcro strip b Carefully examine all of the supplied parts to ensure nothing was damaged in shipment c Locate the serial number on the bottom of the IP AutoSwitch see Figure 46 and record it on the Installation Checklist supplied in the Welcome Kit for future reference Choose a Mounting Location Choose a mounting location that meets the following requirements e Dry well ventilated and away from heat sources e Provides a clear view of and easy access to the Master Select button see Figure 46 e Provides adequate clearance for running the cables and allows for service loops and strain relief e Within 2 ft 60 cm of the associa
23. ation for the antenna identify a safe location nearby for the 5 8 cable access hole in the roof IMPORTANT Locate the cable access hole at least 6 away from the connector making sure you will not drill into any existing wires or aesthetic structures inside the vehicle i Figure 3 Blockage from Obstruction 20 to 70 Look Angle as G mi nn gt Vehicle Roof Obstruction Min Distance Height A from Antenna B 8 19 5 10 26 12 32 5 14 39 16 45 5 Figure 4 Antenna Dimensions Front of Vehicle ZII Vehicle Centerline 5 x 00 19 13 5 Antenna 34 3 cm Top View R 1 5 3 8 cm Mounting Cable Connector Plate Antenna 13 12 N Side View 33 3 cm Plan the TV Hub Installation Consider the following TV Hub installation guidelines Select a mounting location in a dry well ventilated area inside the vehicle away from any heat sources Do not install the TV Hub in an area surrounded by metal or near any electrical devices that emit RF noise The TV Hub can be mounted horizontally or vertically on a flat surface see Figure 5 and Figure 6 Be sure the TV Hub LED lights will be visible to the user Select a location that will provide adequate clearance for the TV Hub dimensions see Figure 5 and Figure 6 Leave enough room behind the rear panel horizontal mount or below the rear p
24. e receiver s model and software version Refer to the receiver s owner s manual for details a Press MENU on the receiver s remote control to access the onscreen menu b At the main menu highlight Settings amp Help Then select Settings c Highlight and select Network Setup d Select Advanced Setup e Change the IP address to the new static IP address On a Genie DVR the IP address is called the Server IP see Figure 55 f WITHOUT an Onboard Network Enter 255 255 255 0 for the subnet mask and enter the TV Hub s IP address for default gateway and DNS WITH an Onboard Network Enter the router s subnet mask and enter the router s IP address for default gateway and DNS g Highlight and select Connect Now to save your changes Disregard any error messages about missing Internet connectivity Note this receiver s IP address and location onboard for future reference h Repeat this procedure for each additional receiver Be careful not to use the same IP address twice EN Figure 55 IP Address on a DIRECTV Receiver Example WITHOUT an Onboard Network No Router Advanced Setup Using the number keys on your remote enter your network details IP Address 192 168 184 Subnet Mask 255 255 V Default Gateway 192 168 184 DNS 192 168 184 Connect Now DO E5 4D 00 64 8D Restore Defaults WITH an Onboard Network Using a Router Advanced Setup b Using the number keys
25. e Television Systems Including All Variants PRODUCT DESCRIPTION TracVision TV1 With IP Enabled TV Hub TracVision RV1 With IP Enabled TV Hub TracVision TV5 With IP Enabled TV Hub TracVision TV6 With IP Enabled TV Hub Declaration and Certification The TracVision system complies with the following harmonized standards REQUIREMENT Low Voltage Directive Health and Safety Conducted Emissions Radiated Emissions Immunity to Conducted Radio Frequencies Immunity to Radiated Radio Frequencies Immunity to Fast Transients EN 60945 2002 Section 10 5 Immunity to power supply short term variations EN 60945 2002 Section 10 7 Immunity to power supply failure EN 60945 2002 Section 10 8 Immunity to electrostatic discharge EN 60945 2002 Section 10 9 Manufacturer KVH Industries Inc 50 Enterprise Center Middletown RI 02842 5279 USA N Rick Jones Director of Corporate Quality Date CERTIE ley SO avalar I 9 001 TI Ny KIVIEI www kvh com KVH Industries Inc World Headquarters Middletown RI U S A KVHI NASDAQ LISTED KVH Industries Pte Ltd Asia Pacific Headquarters Singapore Tel 65 6513 0290 Fax 65 6472 3469 E mail info apac kvh com KVH Industries A S EMEA Headquarters Kokkedal Denmark Tel 45 45 160 180 Fax 45 45 160 181 E mail info emea kvh com Tel 1 401 847 3327 Fax 1 401 849 0045 E mail info kvh com
26. e router s DHCP range see Figure 54 Refer to the router s user manual for details on finding its IP address range For example if the router has an IP address of 192 168 1 1 and assigns IP addresses ranging from 192 168 1 100 to 192 168 1 149 via DHCP you could set each receiver s IP address to any address ranging from 192 168 1 150 to 192 168 1 254 Refer to the instructions in Assigning Static IP Addresses to DIRECTV Receivers on page 34 Figure 53 IP Addressing for Automatic Switching Example TV Hub a O PONER VAX CURRENT IOA SWM Splitter Receiver 1 AC Power Receiver 2 AC Power DC to RF Adapter DECA Power AC Power Supply Figure 54 Router DHCP Settings Example IP Address 192 168 Subnet Mask 255 255 255 0 v Router Name Cisco76205 DHCP Server Enabled Disabled DHCP Rese Start IP Address 192 168 1 100 Maximum Number of Users 50 IP Address Range 192 168 1 100 to 149 Client Lease Time 0 minutes 0 means one day EN Continued Using a DIRECTV Coax Network Assigning Static IP Addresses to DIRECTV Receivers Once you have identified a valid static IP address range for the receivers follow these steps to assign a unique static IP address within that range to each receiver NOTE These steps may vary depending on th
27. eiver see Figure 17 i Figure 17 Wiring a Linear Receiver 3 gt TRAGVISION __ KIVIHI Continued Wire the Receivers DIRECTV SWM Wiring Follow these steps to connect DIRECTV SWM receivers to the TracVision system circular LNB and TV Hub A required NOTE You can connect non SWM receivers as well as explained in DIRECTV Non SWM Wiring on page 14 Connecting 1 SWM Receiver Connect an RF cable from the SWM jack on the TV Hub to the Satellite In jack on the receiver DVR see Figure 18 Connecting 2 8 SWM Receivers or Tuners a Connect an RF cable from the SWM jack on the TV Hub to the SWM input on the SWM splitter supplied in the kit see Figure 19 b Connect the SWM splitter s outputs to the Satellite In jack on the receivers DVRs or Network jack when connecting a Genie client You can connect any number of SWM and Genie devices that add up to 8 tuners or fewer Refer to Figure 19 to determine the tuners consumed by each type of device c Terminate any unused outputs on the SWM splitter with the supplied 75Q terminators and verify all connections are tight IMPORTANT If you need to receive local channels on the 119W satellite and you want the antenna to automatically switch between the 101W and 119W satellites you need to use the DIRECTV coax network See Appendix B on page 30 for details
28. for hooking the TV Hub onto it Use the thickness 2 5 mm of the M10 washer supplied in the kit as a gauge for the size gap to leave e Repeat step d for the other keyhole f Peel off the backing on the adhesive backed washer supplied in the kit and place it over the mounting tab hole see Figure 12 g Align the wide part of the TV Hub s keyholes as shown in Figure 13 over the screws then slide downwards to secure the screws into the narrow part of the keyholes h Press the rear mounting tab on the TV Hub onto the adhesive washer and install the third 8 Phillips thread forming screw in the mounting tab hole Figure 12 TV Hub Mounting Template Front of TV Hub aec 7 93 T_ gt Keyhole 20 1 cm 2x 0 13 0 3 cm I I I I I l I b I I I I I I I I I I I I I fa lt 3 17 8 1 cm Mounting Tab 0 13 0 3 cm Figure 13 TV Hub Keyholes and Mounting Tab Keyhole x2 sm LI Mounting Tab Wire the Antenna to the TV Hub Follow these steps to connect the antenna to the TV Hub a Connect the RF1 cable from the antenna to the Antenna jack on the TV Hub see Figure 14 IMPORTANT Do not connect anything other than the antenna s RFI cable to the Antenna jack The Antenna jack has 42 VDC on it which will damage other devices such
29. ight will be flashing green TRACVISION REM d Plug in and turn on any connected receivers DVRs Genie clients and televisions a Access the Web Interface Follow the steps for either option below to access Figure 29 Wi Fi Connection the TV Hub s web interface Using the Wireless Connection a Select the TVHub lt TV Hub serial number gt network from your device s Wi Fi settings to connect to the TV Hub see Figure 29 b Start your web browser and enter http tvhub kvh If the web interface does not appear try entering http 172 16 0 1 which is the default IP address of the TV Hub Using the Ethernet Connection Figure 30 Wired Ethernet Connection a Connect a laptop PC configured for DHCP directly to the Ethernet port on the TV Hub see Figure 30 b Start your web browser and enter http 169 254 253 1 NOTE When connected to the vehicle s LAN see Connect to an Existing Network on page 20 you will need to enter the IP Address dynamic or static assigned to the TV Hub If your laptop has Bonjour installed you can use it to find the TV Hub on the network without knowing its IP address EN ik Connect to an Existing Network Optional Connecting the TV Hub to a vehicle s local area network LAN is required if any of the following conditions apply Figure 31 TV Hub Network Connections e One or m
30. l must contact KVH Technical Support prior to conducting any repairs or modifications to the equipment A WARNING Risk of Explosion Do not operate the TV Hub or any other electrical device in an environment where flammable gases vapors or dusts are present In addition do not operate the TV Hub in an environment with a temperature outside its 5 F to 131 F 15 C to 55 C temperature range A WARNING Risk of Electric Shock Failure to ground the TracVision system properly to the vehicle s ground will cause an unsafe floating ground condition risking potentially lethal electric shock See Connect Power on page 16 for details on the proper grounding of the equipment A CAUTION Risk of Burns Make sure the antenna is pointed away from the sun whenever the radome is removed The high gloss reflector can focus sunlight into a narrow beam generating a significant amount of heat that can cause damage and injury KE Inspect Parts and Get Tools Before you begin follow these steps to ensure you have everything needed to complete the installation IMPORTANT Always lift the antenna by the baseplate and never by the radome or any portion of the internal antenna assembly see Figure 1 a Unpack the box and ensure it contains everything shown on the Kitpack Contents List Save the packaging for future use b Carefully examine all of the supplied parts to ensure
31. le Additional Setup Information Once the Setup Wizard has been completed perform follow up tasks such as e Set up receivers to operate with the system as instructed by the Wizard e Activate the receivers as instructed by the Wizard e Set the antenna s LNB to the skew angle provided by the Wizard see Set the LNB Skew Angle on page 25 applies to linear systems only Figure 37 Preset Satellite Groups Service Satellites A B C D Linear Create a custom group if multiple satellites are needed DIRECTV U S DIRECTV Dual 101W and 119W DISH Western Arc Network 110W 119W 129W Legacy East Arc 61W 110W 119W DISH 500 110W 119W compatible with 91W Bell TV No preset groups supported but Note This list is subject to change EN Continued Setup the System Linear Receiver Setup for Automatic Switching For automatic switching to work properly using the DiSEqC communications protocol set up the linear receiver for the same satellites installed in the TracVision system Set up the satellites in the receiver in the exact same order as they were set up in the antenna The specific setup process varies among receiver models refer to the receiver s manual for details Use the table below and Figure 38 as a guide Satellites in Antenna Matching Satellites in Receiver Slot A Port Switch LNB DiSEqC 1 or A Slot B Port Switch LNB DiSEqC 2 or B
32. ore IP AutoSwitches are installed to enable automatic satellite switching DISH Network only e Customer wants to access the TV Hub s web interface using any device connected to the network see Figure 31 NOTE Connecting the TV Hub to the vehicle s network using its Wi Fi rather than an Ethernet cable is not recommended because you lose the ability to connect directly to the TV Hub s built in Wi Fi You will always need to connect via the network NOTE The Reset button on the rear panel of the TV Hub see Figure 32 reverts all network settings back to their original factory settings Wired LAN Connection a Connect the Ethernet port on the TV Hub to the onboard network LAN using the Figure 32 TV Hub Reset Button supplied Ethernet cable b By default the TV Hub s Ethernet port is configured as a DHCP client and the network s router automatically assigns it an IP address However in this Dynamic mode the TV Hub could get assigned a different IP address whenever it is turned on KVH recommends that you set the TV Hub to Static mode and enter a static IP address at the web interface see Figure 33 go to Figure 33 Web Interface Ethernet Settings Settings gt Network Settings Be sure to choose a static IP address that is outside the Ethernet Settings router s DHCP range refer to the router s user manual for details on finding its range IM
33. ork and Bell TV Wiring Follow these steps to connect DISH Network or Bell TV receivers to the TracVision system circular LNB required IMPORTANT Receivers must be DISH Pro compatible Look for the DISH Pro logo on the box Connecting 1 Receiver Connect an RF cable from the Receiver jack on the TV Hub to the Satellite In jack on the receiver see Figure 22 Connecting 2 or More Receivers a Connect an RF cable from the Receiver jack on the TV Hub to the Antenna jack on the DC block splitter supplied in the kit b Connect the Primary jack on the DC block splitter to the Satellite In jack on the first receiver This receiver will be able to control satellite selection in Automatic satellite switching mode DISH Network only c If you need to connect just a second receiver connect the Secondary jack on the splitter to the Satellite In jack on the second receiver see Figure 23 If you need to connect three or more receivers connect the Secondary jack on the splitter to the 18V port on a multiswitch see Figure 24 KVH offers a 4 output passive multiswitch KVH part no 72 0676 and an 8 output active multiswitch KVH part no 72 0677 d When using a multiswitch connect the multiswitch outputs to the Satellite In jacks on the receivers IMPORTANT DISH Network only To enable any of the additional receivers to control sa
34. ort either directly or via an onboard router see Figure 51 The Genie DVR provides the link between the DIRECTV coax network and the Ethernet network NOTE If you cannot easily connect the Genie DVR s Ethernet port to the TV Hub or an onboard network you can use a DECA Broadband Kit as explained in Non Genie Configurations on page 30 NOTE Genie clients cannot switch satellites they can only view programming carried by the satellite that is currently selected Figure 51 Genie Configuration TV Hub eur pri ma Can connect via an NJ onboard network router if desired Supports up to 8 tuners 77774 Each SWM receiver 1 tuner SWM Splitter A Each SWM DVR 2 tuners i Each Genie DVR 5 tuners ME Each Genie client 0 tuners VVVVYV ae Connect any combination of SWM receivers DVRs that add up to 8 or fewer tuners at the SWM splitter New Receiver Models HR24 H24 H25 O AC Power Genie Client Models C31 C41 BAJSE AC Power Genie DVR HR34 or HR44 rek AC Power EN Continued Using a DIRECTV Coax Network Additional Equipment for Older Receivers In addition to the DECA Broadband Kit or a Genie DVR you might need to connect an additional device in line between the receiver and the SWM splitter depending on the model see Figure 52 NOTE Model
35. radome straight up until clear of the antenna assembly and set it aside in a safe place Do not place the radome ona hot steel surface the heat may warp the radome IMPORTANT Make sure the antenna is pointed away from the sun whenever the radome is removed The high gloss reflector can focus sunlight into a narrow beam generating a significant amount of heat that can cause damage and injury Reflector d Locate the LNB on the back of the antenna s reflector see Figure 40 e Using a 2 mm Allen hex key loosen the two M4 set screws securing the LNB to the choke feed see Figure 41 f Adjust the LNB clockwise or counter clockwise until the skew arrow on the LNB points to the correct skew angle you noted when running the Setup Wizard Figure 41 LNB Skew Angle Adjustment IMPORTANT Choke Feed Make sure the LNB is fully inserted into the ae as choke feed to ensure optimum performance 1 of 2 Skew Arrow g Tighten the two M4 set screws to secure the LNB in place Apply 11 in lbs 1 2 N m of torque if possible h Reinstall the radome Educate the Customer Before you leave the vehicle test the system to ensure the antenna works properly Fill out the Installation Checklist provided in the Welcome Kit and return it to KVH Refer to the instructions on the form Give the Welcome Kit to the customer provide any passwords and static IP addresses you set up
36. s to your onboard network If you do not have a network install a router or router and switch as shown below AC Power ct up to 2 IP AutoSwitches Switch AC Power Connect up to 7 IP AutoSwitches Continued installing an IP AutoSwitch Configure the IP AutoSwitch Figure 48 Add IP AutoSwitch Screen When performing system setup see Set Up the P Auto System on page 22 follow these additional steps to configure the IP AutoSwitch NOTE KVH recommends that you run the Setup Wizard in the web interface whenever you change your system s configuration by adding or removing ERI sua devices a Atthe AutoSwitch page of the web interface select Add IP AutoSwitch Figure 48 b Enter the serial number and choose a friendly name for the IP AutoSwitch for example A CAUTION RES pes cc Master Bedroom CE M en eroga T e Tele ud Ric MODEL 02 1911 c Select Save to save your changes ay nomenet 140701234 ii Bes Select the Master Receiver Any receiver connected to an IP AutoSwitch can become the master receiver for the system The master receiver controls satellite selection Figure 49 IP AutoSwitch LED Status Indications IMPORTANT The TV Hub has a built in IP AutoSwitch LED Color Indication Any receiver connected directly to the TV Orange Registered with the system but Hub can therefore be selected as a master not currently the master recei
37. ted receiver in order to use the supplied cable e Either a horizontal or vertical surface Installing an IP AutoSwitch Figure 45 IP AutoSwitch Appendix Figure 46 Serial Number and Master Select Button Master Select Button EN Continued Installing an IP AutoSwitch Wire the IP AutoSwitch The wiring of the IP AutoSwitch depends on the specific configuration Refer to the wiring diagrams provided in DISH Network and Bell TV Wiring on page 15 while following the general wiring steps below a Disconnect the RF input cable from the receiver and connect it to the RF In jack on the IP AutoSwitch Then tighten to 15 in Ibs of torque b Connect the supplied 2 ft 60 cm RF cable from the To Receiver port on the IP AutoSwitch to the receiver s satellite input and tighten to 15 in lbs of torque c Using the supplied Ethernet cable connect the Network port of the IP AutoSwitch to the onboard network If a network is not available install a router as shown in Figure 47 d If not already connected connect the TV Hub to the onboard network see Figure 47 e Using the supplied Velcro strip secure the IP AutoSwitch to the mounting surface pm Figure 47 IP AutoSwitch Connections RF Input Y To Network IP AutoSwitch Receiver DOC AC Power Varies depending on your system configuration Network Connections Connect the TV Hub and IP AutoSwitch e
38. tellite selection in Automatic satellite switching mode install an optional IP Autoswitch KVH part no 72 0634 in line with its RF input See Appendix A on page 27 for details Figure 22 Wiring 1 DISH Bell Receiver gt TRACVISION mf Receiver Figure 23 Wiring 2 DISH Bell Receivers TV Hub viden en Eee Lc ater Receiver DC Block as 00 0 8W E Splitter AC Power Receiver se OP aloo o m E AC Power Figure 24 Wiring 3 DISH Bell Receivers TV Hub Receiver I BY Terminate Multiswitch unused outputs VVV Connect up to 4 receivers Connect Power Before connecting power be sure the vehicle is Figure 25 TV Hub Grounding Connections properly grounded Grounding Requirements Proper grounding of the TracVision system to the vehicle s ground is critically important as it protects the equipment from lightning and electrostatic discharges ESD Follow these steps to ground the system Vehicle s Ground a Connect the hoop of the grounding wire supplied in the kit to the Ground screw on the rear panel of the TV Hub see Figure 25 b Connect the other end of the grounding wire to the vehicle s ground
39. ver through the web interface a Orange Initializing flashing a To choose the master receiver select it on the Red Ertor Home page of the web interface or press the Master Select button on the associated IP AutoSwitch unable to communicate with the system e network is not detected or b Verify that the LED in the Master Select unable to register button on the IP AutoSwitch is lit green see Figure 49 The LEDs for any other IP AutoSwitches should be lit orange Green Registered with the system and currently the master EN In Automatic satellite switching mode the TV Hub can accept commands from the master SWM compatible DIRECTV receiver to automatically switch between the 101W and 119W satellites The TV Hub communicates with the master receiver via the TV Hub s Ethernet port link to the DIRECTV coax network Follow the steps in this section to set up this communication link with SWM compatible receivers NOTE The 119W satellite only carries local channels for certain regions of the country You can find a list of these regions in the Setup Wizard If the customer s locals are carried on DIRECTV s main 101W satellite there is no need to switch satellites DIRECTV Coax Network Connections DIRECTV recently adopted coax networking technology by which both satellite TV signals and network communications data are carried by the coax cables This simplifies installation since Ethernet cables
40. wired c Connect the individual power wires to a dedicated 12 VDC circuit Connect the negative black wire to ground DC return and connect the positive red wire to clean 12 VDC vehicle power 10 30 VDC is required at the TV Hub NOTE If vehicle power fluctuates or is noisy KVH recommends that you use the optional 24 VDC AC DC power supply 5 A 120 W KVH part no 72 0669 to provide stable power to the TV Hub d Reapply vehicle power Figure 26 TracVision System Power Filter lt Fuse Holder with 9A 32V SFE Fuse EN Turn On the System Follow these steps to turn on the system for the Figure 27 TV Hub Power Switch first time a Ensure the antenna has a clear unobstructed view of the sky Power Switch b Press the power switch on the rear panel of the TV Hub to apply power to the TracVision system see Figure 27 IMPORTANT During startup the TV Hub checks the software versions installed in the antenna and updates them if necessary to match the versions it has stored for that model All three status lights see Figure 28 will alternate orange while this update is in progress Do not turn off the system during this time Updates might take up to 40 minutes Figure 28 TV Hub Status Lights TV Hub Antenna Power c Within a few minutes the TV Hub and Power lights should be lit green the Antenna l
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