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Librestream Onsight Expert User Manual

1. Check for Updates To check with Local service you must configure Edit gt Preferences Software Updates i Calling Help l Tools gt Activation gt i With Local service Onsight Expert is licensed by activating l Pera with a license key here EJ Activation aT Grine Activation This menu item will only be visible EG z A if Onsight Expert has not yet been Ce Check for Updates ae Manual Activation activated See paragraph 4 3 Activating the Software on page 34 Fle Edit View Tools Calling Help Tools gt Enter Release Key This menu item will only appear if Onsight Expert requires a release key with Local service See paragraph 4 3 1 Activation Release Key Check for Updates Information on page 35 Enter Release Key 14 Librestream Onsight Expert User Manual 2 3 5 Calling Menu Onsight Expert Window Calling Menu Menu Item File Edit view Tools Help aJ Make a Cal File Edit view File Edit View Available Away Do Not Disturb Offline 15 Function Calling gt Make a Call Makes a call to the contact selected in the Contacts tab or to the contact selected in the Call History tab See paragraph 5 2
2. el 25 Contacts fi Call History There are no images or recordings in the selected call history 3 File System fi Search fi Search Results E Call History eZ the administrator Not in a call 3 This tab only appears if you are logged in as administrator It displays a list of users who have been set up to use the system 4 Tocreate a new user profile Click the Create a new user icon 4on the toolbar or Select Edit gt New from the menu or Right click on any user and select New or Press Ctrl N 67 Librestream Onsight Expert User Manual 5 The New User window appears New User Identification User Name Password First Mame Last Mame User Name Password First Name Last Name Administrator brownasiperv librestream cam User Name Password First Name Last Name Administrator URI OK Cancel Enter the name by which the user will be known on the system The user will enter this name during login Enter the user s Onsight password Users can change their own passwords once they log in The default minimum password length is 6 characters Enter the user s first name Enter the user s surname If the user will need administrative access click this check box If not leave it blank Only administrators can set up new users and some configuration settings can only be changed by an administrator This is an IP address o
3. For further information on the Call Participants tab see paragraph 6 1 Call Status on page 39 20 Librestream Onsight Expert User Manual Onsight Expert Window 2 4 2 Controls Panel Onsight Mobile Control Tab Icons Onsight Mobile Control Tab Icons Icon Description Description Focus Near allows focus adjustment of ar Focus Far allows focus adjustment of Onsight Device Disabled if Auto Focus is Onsight Device Disabled if Auto Focus is selected selected Zoom Out Initiates zooming out towards zy Zoom In Initiates zooming in to 10X on the 1 0X on the Onsight Device Click again to Onsight Device Click again to stop stop Telestration Color when clicked brings EL Illumination On Off toggles the Onsight up a color palette to change the telestration a d Device s front light on or off The Onsight color Any Onsight endpoint Onsight Expert 2000 device series includes macro or device can change the telestration color illumination of any other Onsight endpoint Live and recorded colors will be shown as applicable 2 4 3 Controls Panel Call Participants Tab Icons Call Participants Tab Icons Icon Description Description Telestration Color when clicked brings Disconnect the Conference Host can up a color palette to change the telestration hd disconnect anyone from the conference color of the participant Any Onsight Non host participants can only disconnect
4. gy Media Configurations Preferences CtrlH E Ctrl F Se Eat vev Toole Cal Lg BD XAL Mew Modify Delete My Profile Change Password Help Ctrl M Ctrl M Delete Edit gt Preferences Adjust preferences to customize Onsight Expert for your environment See section 10 Configuring Application Preferences on page 75 Ctrl F Ctrl H Media Configurations Preferences CtrlHE Ctrl F 11 Librestream Onsight Expert User Manual 2 3 3 View Menu Onsight Expert Window View Menu Menu Item File Edit Tools Calling Help ki Connection Status me Playback Properties Support Information Software Versions Panels Themes Colors File Edit Tools Calling Help gi Connection status E Playback Properties Support Information Software Versions Panels Theme Colors File Edit Tools Calling Help Connection Status Playback Properties Support Information Software Versions Panels Themes Colors File Edit Tools Calling Help ge Connection Status Playback Properties Support Information Software Versions Panels Themes Colors 12 Function View gt Connection Status Reports Video Bit Rates and All Strea
5. y7 Zoom 1 0 x Illuminatio Yideo Source _ Use external vid Telestration Live Colors Er Press the Play button to display the video Copy To Default pe Users Contacts T Call History 3 File System gt v de dl ve e Search L Audio Video Settings There are no images in the currently selected directory amp f Call Participants B Current Call fff Search Results 34110812 124229 Theadministrator VG amp eJ A The Administrator video off 5 53 Current Call tab 5 3 Ending a Call 1 Click End the current call g located on the toolbar or Select Calling gt Hang Up from the menu or Click End the current call g located in the right corner of the Call Control bar If the conference host ends the call then all call participants will be disconnected gt To disconnect a call participant 1 Click Disconnect f located next to the call participant in the Call Participants tab 38 Librestream Onsight Expert User Manual How to Use the Call Features 6 How to Use the Call Features When the Onsight Expert window first opens video does not appear unless you have selected the option to start streaming as soon as the call begins or if you call into a conference that already has streaming video See er 10 6 Video Configuration on page 80 If Image Sharing Mode was selected prior to making the call then video is SP disabled See paragraph 2 3 5 Calling Menu on page 15 See paragraph
6. 10 12 Security The Calls tab Edit gt Preferences allows selection of the Encryption Mode and privacy control See your Onsight system administrator for details on encryption Note that the Off setting is for outgoing calls only Recording can be disabled for privacy or security reasons When recording is disabled video audio and images can not be saved either internally or to removable media Recordings and saving snapshots can be disabled for all users or just the local user If recording is disabled the Call privacy enabled icon ig appears in the Stream Status bar Images shared during a session while privacy is enabled are maintained in transient storage and are never written to permanent storage While a call is active images are accessible in the temporary storage area within the image viewing window The Temporary tab will appear in the Thumbnails panel When the call is terminated all temporary images are destroyed and the Temporary tab will disappear gt To enable privacy 1 From the Onsight Expert window either Click the Modify your program preferences icon Ton the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the Calls tab Lal Start video on connection Network a i Fit video to window Audi S Renderer DirectDraw F Sounds Configuration Use Current Onsight Mobile Settings Telestration Software Updates og
7. 10 18 Proxy Settings For information on configuring this screen contact your Onsight system administrator A proxy setting is needed when the Onsight Expert PC is connected to a LAN that connects to the internet through an http proxy Onsight Expert uses http for e automatic online activation of an activation key e management by an Onsight Management Suite server e reporting call statistics to an Onsight Management Suite server e connecting to the Onsight Account Service e connecting toTeamlink gt To display the Proxy settings 1 From the Onsight Expert window either Click the Modify your program preferences icon on the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the Proxy Settings tab a T 1 tm I m a wy eneral Gene General Calls 2 No Proxy Netiworkin H 2 Use System Settings Audi E 2 Manual Proxy Configuration ae dd uJdress Telestration EN Software Updates I Ses j pypass DOSY Server FOR OCA aQ0resses Remote Management WebEx Authentication Proxy Settings dd Proxy Requires Authentication TeamLink ee username 95 Librestream Onsight Expert User Manual Configuring Application Preferences 10 19 Firewall Detect Onsight interrogates the network to determine the type of firewall For information on configuring this screen contact your Onsight
8. Cals E I 5 Service Display in an image tab Networking __ Create a new image tab Fa Fil Show the image tab Sounds Show the properties Telestration J Startup Software Updates Run at Windows startup Remote Management Initial Connection State Available WebEx Media Path Proxy Settings r Detect C Documents and Settings All Users Documents Onsight Expert ail TeamLink 3 Select one of the options from the Initial Connection State drop down list The selected connection state will be used when you start Onsight Expert e Available If you are connected to the network you can make calls and incoming call notifications appear in a dialog on the middle of your screen e Away If you are connected to the network you can make calls and incoming call notifications appear in a dialog on the middle of your screen e Do Not Disturb If you are connected to the network you can make outgoing calls Incoming calls cause the Onsight Expert icon 21 in the Windows system tray to flash for a few seconds and you have the option of answering No call notification appears in the middle of your screen This setting takes precedence even if Enable Auto Answer has been set in the Calls tab of the Edit gt Preferences menu e Offline If you are connected to the network you can make outgoing calls but all incoming calls are blocked This setting takes precedence
9. Onsight is the only mobile collaboration solution that fully connects experts to remote locations in real time Using Onsight an internal expert can see live video and or images and share feedback with field staff or external suppliers to assess operations or resolve issues immediately The Onsight system is comprised of three main components 1 Mobile collaboration devices for use in the field 2 Onsight Expert software installed on the expert s computer 3 Onsight Management Suite administrative software to centrally manage the system Additionally Onsight is compatible with a wide range of third party videoconferencing equipment Together these components provide a full mobile collaboration solution Using Onsight a field worker can quickly collaborate with multiple offsite experts through live video images voice and on screen drawing telestration using an easy to use hand held wireless device Experts and field workers can resolve issues fix problems diagnose or monitor field situations on the shop floor in a remote health clinic or at the scene of an emergency Onsight Expert can simultaneously connect to multiple Onsight Expert users and multiple Onsight Devices Librestream Onsight Expert User Manual Getting Started 1 2 Onsight Expert Onsight Expert is a desktop software application that can participate in a call with an Onsight mobile collaboration device Using the network the Onsight Expert user can communic
10. amp Playing 528 x 368 381 884 Kbps e To pause the video click l e To start playing the video again click M 45 Librestream Onsight Expert User Manual How to Use the Call Features e To stop the video click El 7 To close this video click Exit playback mode or open another video file 6 6 Streaming a Video Recording to an Onsight Endpoint You can stream video recordings from Onsight Expert to an Onsight Device or to multiple Onsight Expert or Onsight Devices if in a conference call If the video has telestration you can show or hide the telestration when playing the video You can also temporarily erase the telestration while playing the video See paragraph 6 12 Telestration Colors and Controls on page 53 Note that a recording can be two way voice only no video See paragraph 6 4 1 Recording Two Way Voice Only on page 44 gt To play a recording and stream it to an Onsight endpoint 1 If you are currently streaming live video click I to stop streaming 2 From the Controls panel select a call from the File System tab that has a recording You can also select a call from the Call History tab J i The recordings appear in the Thumbnails panel Click a thumbnail to select the recording Right click on the thumbnail and select Play Recording Click Start playback of the recording Onsight Expert plays the video and streams it to the Onsight endpoint s Note that there is now a
11. Te 091030_130240_TheAdministrat rj 091 102 104831 TheAdministrat gg 091102 160738 TheAdministrat aa 091104 104159 TheAdministrat gg 091105 183016 TheAdministrat aa 091106 131530 TheAdministrat gg 091113 141337 Theadministrat ga 110615 154504 TheAdministrat gy 110626 143044 TheAdministrat i gg 110804 111415 TheAdministrat 110804 112839 TheAdministrat ig 110804 123243 TheAdministrati a 110804_124747_TheAdministrat gg 110805_155113_TheAdministrat 110808 105330 TheAdministrati aa 110811 093633 TheAdministrat 110811 105133 TheAdministrati 110811 111910 TheAdministrati 110811 141246 TheAdministrati ind 110811_154059_TheAdministrat gg 110811 154900 TheAdministrati aa 110812 091525 TheAdministrati 110812 1 05822 TheAdministrat ug 110812 1 05929 TheAdministrat gg 110812 110145 TheAdministrati gg 110812 124229 TheAdministrati PM 110812 152233 TheAdministrat ga 110812 TheAdministrator 110815 104656 TheAdministratd oe My Computer ws te nd My Documents mR Users Contacts E Call History j f Search 3 Click a thumbnail to display the full image a A ad gi No Video IMG_00053_D jpg fi Search Results sg 2 The Administrator Not in a call IMG_00063_D jpg 0812 g110812 1 TheAdministrator 18 REC 00017 Alme Properties panel Make a call or play a recording to display video 4 The image wi
12. The Preferences window appears at the General tab Display in an image ta se Display in an i tab Networking a __ Create a new image tab Audio Show the image tab Sounds Show the properties Telestration Startup Software Updates Run at Windows startup Remote Management Initial Connection State Available D WebEx Media Path Proxy Settings Sas Firewall Detect CADocuments and Settings 4ll Users Documents Onsight Expert wail TeamLink OK J Cancel 3 Click to place a check mark in the Run at Windows startup check box Unless you also set up the Auto Login information you will still be prompted for a User Name and Password 4 Click OK to save the changes 75 Librestream Onsight Expert User Manual Configuring Application Preferences 10 2 Auto Login gt To automatically log in as a specific user when Onsight Expert starts 1 From the Onsight Expert window either Click the Modify your program preferences icon on the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears at the General tab fag Preferences General Calls Display in an image tab Networking Te Create a new image tab Audio l Show the image tab Sounds Show the properties Telestration Startup Software Updates Run at Windows startup Remote Management Initial Connection Stat
13. the voice annotation starts from the beginning e After clicking Stop you can begin recording again by clicking Record Oo This will overwrite the previously recorded voice annotation e You can close the voice annotation by clicking on E e You can wait until the playback is complete the Annotation window will remain open Voice Annotation for 8 12 2011 10 58 AM 00 00 00 0000 47 48 Librestream Onsight Expert User Manual How to Use the Call Features gt To delete a voice annotation 1 Right click on a recording that has a voice annotation in the Thumbnails tab and then select Voice Annotation gt Delete 6 8 Recorded File Playback Properties See your Onsight system administrator for more information on the different properties provided gt To view information about a recording playback properties 1 Select the recording in the Thumbnails tab Right click and select Track Properties or Select View gt Playback Properties from the menu or click on the Toolbar 2 The Playback Properties window provides track information for video and audio as well as the ability to mute Subject Audio and or Voice Audio if in a call The Enabled column is only visible during playback of a recording te Playback Properties File Name REC 00024 A Imc Duration 00 00 25 Track Enabled Mute Handler Duration Average Bit Rate FOURCC Format SubjectAudioStream 00 00
14. For example to add a new media configuration click Add 5 The Create Configuration window appears F Create Configuration Configuration name DE Cancel 93 Librestream Onsight Expert User Manual Configuring Application Preferences In the Configuration name field enter a unique name Click OK to save the change Modify the appropriate settings 9 Click Save to save the changes 10 17 Networking See your Onsight system administrator for information regarding video bandwidth reliability and quality of service gt To display the Networking settings 1 From the Onsight Expert window either ND Click the Modify your program preferences icon Ton the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the Networking tab teg Preferences General Bandwidth Control Calls __ Enable bandwidth control Networking Audio Sounds Total estimated bit rate including subject audio voice data and overhead Telestration _ Enable BAS Software Updates emote Mana t ai Remote Managemen Diffserv DSCP values WebEx Voice Best Effort D Proxy Settings viden Best Effort Firewall Detect Subject Audio Best Effort mm TeamLink if Data Stream Best Effort I e lL Cancel 94 Librestream Onsight Expert User Manual Configuring Application Preferences
15. Hide Telestration ccccccccccsssecceeceeseceecceeseceeseeeeceeeeeeeeeeeeeas 55 NES 4444 re 56 Capturing and Saving Snapshot cccccccsssseeceeeeeeeaeeeeeeeeeesseaeeeeeeeeeeeaas 59 TT A INC ee 61 PROG OP CIN S vaare 62 Saving a Video Recording ccccccsesseecceceeeeeeeeeeeeeeeeesaaeseeeeeeeeseaaeeeeeeeeesaaas 64 Saving a Video Recording for Playback in QuickTime rrrrrrrnnnnnnnnnnnnr 65 Administrative T SkKS Luna 66 Changing your PaSSword rrnnrnnnrnnnrrnnnnnnnrrnnrrnnnnnnnssnnnrnnnnnnnnsrnnnnnnnnnnnsnnnnn 66 Setting Up a New USer rrrnnnrrnnnnnnnnnnnnrrnnnnnnnsrnnnrnnnnnnnssnnnrnnnnsnnnrennnrnnnnsnnsnennn 67 Adding a New Contact rrrrnnnnnnrrnnnrrnnnnnnnrnnnrrnnnnnnnsrnnnrnnnnnnnssnnnnnnnnnnnnsnnnnnnnnnn 69 Modifying Existing User Information cccccccccsseeeeceeeeeeseeeeeseeeeeeaeeeeeseaes 71 Modifying Existing Contacts ccccccccsssseecceceeseeseseeeecesseeeeeeeeeeeeessaeaseeeeeees 72 Checking your own User Information Personal Profile rrrrrrnnnreennnnnn 73 DET 74 Configuring Application PreferenCeS r nsannnnunnvnnnnnnnnnnunnvrnnnnnnnnnnnevennnnn 75 Starting Onsight Expert Automatically rrrrrrrrnnnnrrrorrrrrnnnnnnnrrnnrrnnnnnnnvnnnnn 75 PO 76 PUTAT WEI ocreres Sates E aac acess eanence a 77 Setting the Maximum Number of Connections cccccccseeeeceeeeesseeeeeeeeeees 78 Initial Connection State Configuration cccccccccc
16. Onsight Expert Window 2 Onsight Expert Window The Onsight Expert window is the main window that appears after successfully logging in to Onsight Expert 2 1 Overview The Onsight Expert window consists of e Menus e Toolbar icons e Viewing area and associated tabs e Controls panel and associated tabs e Properties panel and associated tabs e Playback Control bar e Call Control bar e Thumbnails panel and associated tabs e Stream Status bar Viewing area Menus Toolbar tabs Viewing area icons License Activation oa BM z l gt G sm status 2908 le oO SU TF Coll Partscipants O Live Video SING Gaile Ly i Tw Audeninistraker p F i ii P G Properties Paul F001 eer esse panel G E WOOO CRED EEL bo hidden ya Yy are Ars Controls SAN panel SN sved el ydvare brer eer Controls panel tabs EEZ i FECS Mer Geo P FOE ESA Stream es Sal Status AM Mogen me emne lt ll ih EK henner I Peed EEE NT ax kos GS i m aa se Figure 2 Onsight Expert Window Thumbnails panel Mr Playback amp as Call Control bars Librestream Onsight Expert User Manual Onsight Expert Window 2 2 Toolbar Icons F 3 7 xao E aus Toolbar Icons TPE Icon Description Description Modify your personal profile Change your password Ctri R Ctrl H Manage the media ja Modify your program confi
17. REC 00014 Alme Onsight Expert 5 0 17 Start DakelTime Aug 12 2011 1 13 PM Software Has Annotation Mo Author The Administrator Title Description Keywords Call Properties displays the properties for the call selected in the Controls panel File System tab Enter information into the Title Description and Keywords fields as desired Call Properties 110812 105929 TheAdmi Onsight Expert 5 0 17 Start DakelTime Aug 12 2011 10 59 29 AM Duration 0 15 Folder Mame Software Direction Oukgaing Encrypted Mo Participant Title Paul 1000 sip 192 168 1 Description Keywords 27 Librestream Onsight Expert User Manual Onsight Expert Window Properties Panel Tabs Function Recording Properties displays the properties for the Show all Fields l l i recording selected in the Thumbnails panel Enter information into the Title Description and Keywords fields as desired You can also modify the File Name and Author information Recording Properties ecording Properties File Marne REC 00012 AM mc Software Onsight Expert 5 0 17 Start DateTime Aug iz 2011 11 02 4M Duration Os Has Annotation Mo Author The Administrator Title Description Keywords Shaw all fields Image Properties displays the properties for the image selected in the Thumbnails panel or when a snapshot is taken Enter information into the Title Description and Keywords fields as desired You can also modify the File Na
18. Recording to an Onsight Endpoint on page 46 If the video has telestration you can show or hide the telestration when playing the video You can also temporarily erase the telestration while playing the video See paragraph 6 12 Telestration Colors and Controls on page 53 Note that a recording can be two way voice only no video See paragraph 6 4 1 Recording Two Way Voice Only on page 44 gt To play a recording without streaming it to an Onsight endpoint 1 Ifa callis active end it see paragraph 5 3 Ending a Call on page 38 If the conference host ends the call then all call participants will be disconnected 2 From the Controls panel select a call from the File System tab that has a recording Oo You can also select a call from the Call History tab The recordings appear in the Thumbnails panel Click a thumbnail to select the recording Right click on the thumbnail and select Play Recording Onsight Expert plays the video Note that there is now a Playback tab for the selected recording just below the Toolbar icons Onsight Expert REG 00017 A Imc DR T E File Edit View Tools Calling Help Activated aran o E amp Onsight Mobile Control ia Playback kh o0 ecorded Col B Copy To Default 2 Users Contacts E Call History 3 File System fA Search Og Audio Video Settings E Search Results 38110812 152233 Theadministrator F eg 2 The Administrator
19. Settings Telestration aes AA Remote Management Encryption Mode auc on off WebEx SIP Messaging Tce GJ UDP nes h Support SIP UPDATE Method Firewall Detect Maximum number of connections TeamLink Enable Auto Answer __ Disable recordings and saving snapshots for ALL participants Privacy Mode __ Disable recordings and saving snapshots For local participant 3 Select Enable Auto Answer and set the length of the delay in seconds before Onsight Expert automatically answers the incoming call 4 Click OK to save the changes 77 Librestream Onsight Expert User Manual Configuring Application Preferences 10 4 Setting the Maximum Number of Connections When a multi participant call is being established by Onsight Expert the conference host this parameter determines the maximum number of participants that can join the call For a Maximum number of connections setting of 1 only one contact can be called For a Maximum number of connections setting of 2 up to two contacts can join the Onsight Expert etc The setting can be changed at any time Note that the network bandwidth available to the conference host may limit the number of connections call participants gt To set the maximum number of connections for a conference call 1 From the Onsight Expert window either Click the Modify your program preferences icon on the toolbar or Select Edit gt Preferences from the menu o
20. Sharing Image Stop Sharing Image Display In New Image Window Rename Image Delete Image Save Image As sO xX Ab amp Email Image 61 Librestream Onsight Expert User Manual Recordings 8 Recordings Recording thumbnails are shown in the Thumbnails panel The Thumbnails panel in conjunction with the Call Control bar and Properties panel allows you to view share telestrate and annotate recordings A Live Playback tab located above the Viewing area opens automatically when you play a recording Several controls allow you to e Play a recording e Add a title description or keywords e Create a voice annotation e View track properties e Rename a recording e Delete a recording e Save a recording in another location with a new file name as a standard file or a QuickTime Movie file e Email a recording e Magnify up to 500 or shrink down to 10 the video image e Fit the video image to the window or show at original size by toggling Automatically fit the video within the i i window gt You cannot resize the image If 3 is currently set to Automatically fit the OMD video within the window e Add or erase telestration e Show or hide telestration w gt To view recordings in the Thumbnails panel 1 From the Controls panel select a call from the File System tab that has a recording i You can also select a call from the Call H
21. Starting a Call on page 37 Calling gt Hang Up Ends the currently active call See paragraph 5 3 Ending a Call on page 38 Calling gt Status gt Status allows selection of Available Away Do Not Disturb or Offline When used with a Cisco Unified Presence Server presence status including your own will be shared with other users If it is set to Available an incoming call makes an Incoming Call window appear on your screen If it is set to Away an incoming call makes an Incoming Call window appear on your screen If it is set to Do Not Disturb incoming calls cause the Onsight Expert icon in the Windows system tray to flash briefly You can click the icon to answer the call or disregard it If it is set to Offline all incoming calls will be blocked Outbound calls can still be made See paragraph 5 1 Answering an Incoming Call on page 36 and paragraph 5 2 Starting a Call on page 37 Librestream Onsight Expert User Manual Calling Menu Menu Item File Edit wiew Tools Help Make a Call J 2 3 6 Help Menu 7 El video Image Sharing Onsight Expert Window Function Calling gt Mode gt Mode allows selection of Video or Image Sharing mode Calling Mode cannot be changed mid call If Video is selected streaming video and image sharing is enabled If Image Sharing is selected a call can be established in the normal manner and images can be shared howev
22. and Playing a Video Annotation on page 47 e Rename Recording renames the recording to a different file name 63 Librestream Onsight Expert User Manual Recordings e Delete Recording deletes the recording if you want to delete the recording just played you must exit playback first e Save Recording As saves the recording as a standard recording file or a QuickTime Movie file see paragraph 8 1 Saving a Video Recording on page 64 e Email Recording allows the recording to be emailed as an attachment by your email program 1 Select the recording in the Thumbnails panel 2 Click on the Properties panel 3 The Recording Properties tab or Local Playback Properties tab appears showing File Name Start Date Time and Duration information as well as the Title Description and Keywords fields If you click Show all fields then Software Has Annotation and Author information is shown Recording Properties Name value REC 00017 A Ime Software Onsight Expert 5 0 17 Start Dake Time Aug 15 2011 10 51 AM Duration 0 34 Has Annotation No Author The Administrator Title Description Keywords 4 Enter information into the Title Description and Keywords fields as desired You can also modify the File Name and Author information 8 1 Saving a Video Recording Video recordings are aut
23. as a video stream is present The subject audio channel is time synchronized with the video streamed by the Onsight Device Use the Mute Voice and Mute Subject Audio check boxes to select which audio channel from the Onsight Device you are hearing Use the Mute check boxes to mute speaker or microphone volume or both 6 10 Audio Video Settings from the Controls Panel The audio and video stream settings are accessed from the Controls panel by selecting the Audio Video Settings tab This tab displays the audio and video settings currently in use You must be in a call or playing a video recording to access this tab Audio Video Settings Configuration From Onsight Mobile video Format Resolution Frame Fate Frame Seguen GOP Target Bit Rate Bit Rate Limit Audio Format Sample Size Sample Rate Bit Rate Source Separation System Managed Rem MPEG4 S20 x 360 10 fps I and P z 400 kbps Soft a li ULA vw 5 bits a kps 64 kbps Microphone Mona ho Call bandwidth Maximum To change the video and audio settings select a preset option from the Configuration drop down list Only configurations which are compatible with the connected Onsight Device are listed Some 3 party devices may not support all listed configurations 50 Librestream Onsight Expert User Manual How to Use the Call Features 4ud
24. audio devices 1 From the Onsight Expert window either Click the Modify your program preferences icon Ton the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the Audio tab md T c a m LL hin eneral Gene Devices Speakers Default Voice Device Microphone Default Voice Device Ringer Default Audio Device Sounds Telestration Preferred Coders E Software Updates Woice Default G 711 Remote Management Subject Audio Default 6 711 WebEx Audio Efficiency Lower Lower latency i bandwidth T gu iT ui um a 10 Audio Proxy Settings Firewall Detect Teambink 3 Select your preferences for the Speakers Microphone and Ringer fields by selecting the appropriate drop down list e The system provides options based on the audio devices installed on your computer i e if you have several speakers microphones and ringers installed you can select the one you want from the drop down list e If you only have one set of speakers microphone and ringer available they are automatically selected by default e Selecting Default for a device causes the appropriate Windows default device configured via the Windows Control Panel to be used 4 Click OK to save the changes 86 Librestream Onsight Expert User Manual Configuring Application Preferences
25. entry of a release key To activate the software under the Local Service see paragraph 4 3 Activating the Software on page 34 For the Onsight Account Service there is no activation key nor release key required If your IT department is managing the installation of Onsight Expert throughout your enterprise then consult your Onsight system administrator for specific instructions The following installation instructions are applicable for general installation of Onsight Expert on a PC 3 1 Initial Installation The minimum requirements for installation on a PC are Operating System Microsoft Windows 7 Windows Vista and Windows XP Service Pack 2 or later Disk space Up to 120 MB required if Microsoft DirectX Microsoft NET Framework and the required Visual C runtime components are not already installed Network Wired 10 100 Ethernet port For best performance a wireless network connection is not recommended for the Onsight Expert computer Video card DirectX 9 0c compatible video graphics card Audio support For voice and audio support the computer must have a microphone and speakers and or headset and or external soeakerphone Non conference host Conference host Processor speed 1 GHz 1 5 GHz recommended 2 GHz Memory 1 GB 2 GB recommended Note check the Onsight Expert Release Notes for any changes to these requirements The PC requirements necessary to host an Onsight conference vary with the number of part
26. even if Enable Auto Answer has been set in the Calls tab of the Edit gt Preferences menu You can change the current Calling Status at any time by selecting Calling gt Status or by clicking the Set the calling status icon on the toolbar See paragraph 5 1 Answering an Incoming Call on page 36 This does not alter the default you have selected in the Initial Connection State field 4 Click OK to save the changes The change becomes effective on next log in 79 Librestream Onsight Expert User Manual Configuring Application Preferences 10 6 Video Configuration Instructions for selecting video audio and snapshot display preferences are described in paragraphs 10 6 10 7 and 10 8 To set video defaults for calls 1 From the Onsight Expert window either Click the Modify your program preferences icon Jon the toolbar Or Select Edit gt Preferences from the menu Or Press Ctrl P 2 The Preferences window appears Click the Calls tab Networking Audio Lal Start video on connection Fit video to window DirectDraw F Sounds Configuration Use Current Onsight Mobile Settings Telestration Software Updates Remote Management Encryption Mode p Bato on or WebEx SIP Messaging Tce GJ UDP P roxy Settings Support SIP UPDATE Method Firewall Detect Maximum number of connections TeamLink Enable Auto Answer _ Disable recordings and saving snapshots
27. include video two way voice subject audio images and telestration atwo way voice recording only Audio or Voice refers to audio from an operator s voice Subject Audio refers to the unprocessed sound coming from the subject captured by the Onsight Device Temporary color change means that the color that was changed will revert back to its previous default color after a session has ended A permanent color change is made by saving the new color as default i e Copy To Default 1 5 3 Tips A conference call consists of more than two call participants The host of the conference call is the first Onsight Expert user who establishes the connection with two or more call participants Use the Controls panel File System tab to view all calls recordings and images Use the Controls panel Search tab to find calls recordings and images The search results will appear in the Thumbnails panel For video playback live video streaming must be off When making a recording it is possible to record a voice audio only call You cannot share an image during video playback You can share an image during live streaming or while making a recording When live streaming is on you can take live snapshots You can set Onsight Expert to auto answer a call You can hover your cursor over a label or icon to view a temporary pop up that provides either the associated function or information Librestream Onsight Expert User Manual
28. lt a i eg He DD Users Contacts E calristory Onsight Expert Window Viewing area tabs allow selecting live video playback or images Viewing area allows selecting the video or image tabs Video window vie s VAA LUO GUL LOGGE rer v t WAN wk re gt gt LE Be We wee Sew Se gt B gt i a a X gt i e e bv w 3 File System MA search iad AudioNideo Settings BB Onsight Moble Control IMG 00134 D pg 1M3_00140_D ipg B Curent Call Mh search Rests f3 091022_095748_Theadmiristrator Samre O ale GE DP amp GZ A The Adristrator I Paused 528 x 268 40fps 400Kbps Figure 3 Viewing Area Playback Control bar Image size controls Thumbnails panel Stream Status bar Call control bar Volume control a r qur A 2 Erase telestration Show or hide telestration eT ae End call hang up Hide Thumbnail panel Take snapshots 22 Librestream Onsight Expert User Manual Onsight Expert Window 2 5 1 Viewing Area Playback Control Bar Icons Playback Control Bar Icons Icon Description Icon Description Start receiving video P Start playback of the recording KV Pause the received video Fl Pause playback of the recording Fal Stop receiving video Stop playback of the recording P Start recording the call x
29. media configurations icon gon the toolbar or 92 Librestream Onsight Expert User Manual Configuring Application Preferences Select Edit gt Media Configurations from the menu or Press Ctrl E 2 The View Configuration window appears F view Configuration vdeo Pao Low Bandwidth v Device Type Add Copy Bitrate Distribution 3 Refer to the table below for the Add Copy Modify and Delete selections Add Adds a new media configuration Clicking Add displays a blank Create Configuration window Configure the settings as desired Click Save to save the changes Copy Copies an existing configuration Highlight a configuration from the list and then click Copy This opens the Create Configuration window with the fields pre configured with the copied settings Name the new configuration and adjust its settings as required Click Save to save the changes Modify Modifies an existing configuration Highlight a configuration from the list and then click Modify Modify the settings as desired Click Save to save the changes You can only modify your custom Media Configurations You cannot modify the built in configurations Delete Deletes an existing configuration Highlight a configuration from the list and then click Delete to delete the configuration You can only delete your custom Media Configurations You cannot delete the built in configurations 4
30. or tab e Rename an image e Delete an image e Save an image in another location with a new file name e Email an image e Magnify up to 500 or shrink down to 10 the image e Fitthe image to the window or show at original size by toggling Automatically fit the image within the window 7 You cannot resize the image if 2 is currently set to Automatically fit the SVD image within the window e Add or erase telestration e Show or hide telestration w gt To view images in the Thumbnails panel 1 From the Controls panel select a call from the File System tab that has an image Oo You can also select a call from the Call History tab 56 Librestream Onsight Expert User Manual 2 The images appear in the Thumbnails panel 2 Unsight Exper File Edit View Tools Calling Help 53 7 7 2 re HE File System 091002 134533 Theadministrat 091002 142114 Theadministrat 091002 151531 TheAdministrat bg 091009 140045 Theadministrat iv ga 091013 105950 TheAdministrat ga 091016 103056 TheAdministrati i gg 091016 113040 TheAdministrat 091016_114356_TheAdministrat 091016 134103 TheAdministrat gg 091019 095305 TheAdministrat 091019 103623 TheAdministrat 091019 133649 Theadministrat 091019 145052 TheAdministrat Er 091019 145257 TheAdministrat aa 091019 153851 TheAdministrat 091019 163735 TheAdministrat 091022_095748_TheAdministrat
31. re appear and remain until another area of the Onsight Expert window has been selected If you move the cursor over the Properties label then the panel will appear as long as the cursor remains over the label w Select Show all fields to display all properties Te The Properties panel can be vertically sized Reducing the size will show a tab as an icon below the last tab Properties Panel Tabs Function Active Call Properties displays the properties for the active Show all Fields call Enter information into the Title Description and Keywords fields as desired This information is used by the Search Active Recording Properties fu netion fet Active Call Properties Erp N Active Call Properties g Call Properties Recording Properties Onsight Expert 5 0 17 pa Start DakelTime Aug 12 2011 12 42 29 PM 15 Image Properties Direction Oukgaing Encrypted Mo Participant Paul 1000 sip 192 168 1 Title Description Keywords 26 Librestream Onsight Expert User Manual Onsight Expert Window Properties Panel Tabs Show all fields ie Active Recording Properties oe GP perti Show all Fields Function Active Recording Properties displays the properties for the active recording Enter information into the Title Description and Keywords fields as desired You can also modify the Author information This information is used by the Search function Active Recordin MENS 7 a Lm
32. the call then all call participants will be disconnected 2 Right click on a recording in the Thumbnails tab and then select Voice Annotation gt Record Va Play Recording er ed 8 Track Properties voice Annotation Record ED Rename Recording Delete Recording al Save Recording 5 og Email Recording 3 The Annotation dialog box opens and begins recording your voice annotation I 00 03 4 Click Stop when you are finished recording 5 Atthis point there are 3 options e You can start recording again Note that this will overwrite the previously recorded voice annotation e You can play the recorded voice annotation A A A Fr e You can close the voice annotation by clicking on xi 47 Librestream Onsight Expert User Manual How to Use the Call Features Voice Annotation for 8 12 2011 10 58 AM 00 00 00 0000 47 gt To play a voice annotation 1 Right click on a recording that has a voice annotation in the Thumbnails tab and then select Voice Annotation gt Play p Play Recording ke a t voice Annotation oe Record Delete Recording Delete lel Save Recording s og Email Recording 2 The Annotation dialog box opens and begins playing your voice annotation 3 Atthis point there are 4 options e You can stop the playback of the voice annotation by clicking Stop Om Ifyou click Play again after stopping the voice annotation
33. the changes i If any Onsight call participant requests low bit rate audio then the call will proceed with this codec Otherwise the Default G 711 will be used i B fa third party endpoint is called that doesn t support Low bit rate GSM then WP the Default G 711 will be offered as an alternative 81 Librestream Onsight Expert User Manual Configuring Application Preferences 10 8 Image Display Options gt To set snapshot display preferences 1 From the Onsight Expert window either Click the Modify your program preferences icon on the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears at the General tab 3 Display in an image tab Networking pg __ Create a new image tab Audio Show the image bab aware Sounds se Show the properties Telestration Startup san Software Updates Run at Windows startup 7 Remote Management Initial Connection State Available WebEx Media Path Er zae A erev C Documents and Settings All Users Documents Onsight Expert TeamLink ok Cancel In the When Taking Snapshots area select from the following options Display in an image tab when selected displays the snapshot image in an Image tab in the Viewing area below the Toolbar icons 08 eH 6 IMG 00057 D ipa 3 Create a new image tab when selected creates a new Image tab for di
34. ts md Kl Users 2 Contacts E call History Search L y Audio Video Settings Onsight Mobile Control IMG 00053 D jpg IMG 00063 D jpg REC 00017 Alme Call Participants l Current Call fj Search Results 8 1 10815_104656_TheAdministrator GP amp amp the administrator Stopped 3 Click a thumbnail to select the recording Thumbnails panel 2 16 21 Playback Control bar Call Control bar 4 The video image will not appear in the Viewing area until the recording is played 5 Note that there is now a Live Playback tab for the selected recording just below the Toolbar icons gt To control recordings from the Thumbnails panel 1 To view annotate rename delete save or email a recording right click the thumbnail and select the desired menu option Play Recording Track Properties Voice Annotation Rename Recording Delete Recording Save Recording s Email Recording e Play Recording plays the selected recording note that a recording can be two way voice only i e no video see paragraph 6 5 Playing a Video Recording Locally on page 45 and paragraph 6 6 Streaming a Video Recording to an Onsight Endpoint on page 46 e Track Properties displays the Playback Properties window see paragraph 6 8 Recorded File Playback Properties on page 49 e Voice Annotation gt record play or delete a voice annotation see paragraph 6 7 Recording
35. 10905 155113 Theddmiristret H gg 110806_105330_Thendnir strate de L mag 110811 154059 Theadministrat ER 110911 15490 o Theddmiristrat i G 110812 091525_The dministrat MaGiaf Video Settings K Onsight Mobile Control ING0008 Dig aw I 90042 ETA PAS 10049 Dip s Cal Participants eo iseachAeomts F 110311_191246_theadmristrater SSS D rheadrnstatr I paused 720 480 DL NTSC Figure 4 Thumbnails Panel Image selected by Tabs clicking on the Live Playback thumbnail window 25 Librestream Onsight Expert User Manual Onsight Expert Window The Temporary tab will appear if privacy is enabled or if a recording contains shared images It shows temporary images shared during a session while privacy is enabled When the call is terminated all temporary images are destroyed For information on enabling privacy see paragraph 10 12 Security on page 87 The Temporary tab is also shown for images that were shared during the recording of a video and then later played back by streaming the video The temporary image will be destroyed once playback is ended and video playback is re entered For information on controlling and annotating images see paragraph 7 Images on page 56 2 8 Properties Panel The auto hide setting for the Properties panel is controlled from the View gt Panels gt menu To view the Properties panel when auto hide is selected click the Properties label in the panel The panel will
36. 2 5 Viewing Area on page 22 for more information on the parts of this window 6 1 Call Status gt To view caller and call time information during a call 1 Make a call see paragraph 5 2 Starting a Call on page 37 2 The Onsight Expert window defaults to the Onsight Mobile Control tab 3 Select the Call Participants tab Onsight Expert Conference Host TER File Edit View Tools Calling Help Par o E ow Call Participants Activated The Administrator Local Conference Host 0 32 du Paul 1000 Lori 2000 Connec ted 0 25 eeo Press the Play button to display the video S Users Contacts E Call History 3 File System A Search Og Audio Video Settings There were no images or recordings found during the search f Onsight Mobile Control 3 Call Participants fee Current Call Mh Search Results amp SZ The Administrator video off 4 The tab shows the following information for each call participant e Name of the call participant e Call participant status i e Local Local Conference Host if hosting a conference Connected or Connected Conference Host this will be shown on the other Onsight Expert Call Participants tab e Duration the participant has been in the call e Telestration Color LI when clicked brings up a color palette to change the telestration color Any Onsight endpoint Onsight Expert or device can change the telestration co
37. 2011 2 16PM Resolution 720x460 Author Fred OD Title Description Keywords 4 Enter information into the Title Description and Keywords fields as desired 5 The snapshot is automatically saved to the session folder 60 Librestream Onsight Expert User Manual Images 7 2 Sharing an Image During a call you can share snapshots taken during the current call or previously saved on your computer You can also telestrate while sharing a snapshot gt To share snapshots 1 From the Controls panel select a call from the File System tab that has an image The Thumbnails panel displays the snapshots as thumbnails 2 Click on the thumbnail that you want to share and either click on the Share this image with the camera icon lt or right click on the thumbnail and select Share Image igi Share Image Display In New Image Window Rename Image Delete Image HX bl Save Image As og Email Image 3 Onsight Expert sends the image to all call participants Each Onsight endpoint saves a copy in its session folder Note that Image is shared appears in the Playback Control bar When you share a snapshot while recording a session the snapshot is saved as part of the recording gt To stop sharing 1 Click Stop sharing the image with the camera DE icon or right click on the thumbnail and select Stop
38. 25 128 Kbps 16 bit 8000 Hz Mono PCM YoiceAudioStream 00 00 25 128 Kbps sowt 16 bit 8000 Hz Mono PCM VideoStream 00 00 25 350 149 Kbps 390 766 Kbps peak mp4v 528x368 9 9 avg fps MPEG4 L5DataStream 00 00 23 11 Kbps 18 322 Kbps peak Isds Data Stream 3 Click OK to close the window 6 9 Audio Control The volume controls are accessed from the Call Control bar by clicking i You must be in a call or playing a recording for the volume control to be active Speakers Microphone Mute dd Mute al Mute Voice se Mute Subject Audio 6 9 1 Volume and Gain Control Use the sliders and check boxes to adjust the volume for speakers and the gain of the voice microphone Note that on some computers the microphone gain will be adjusted automatically to an optimal level If this is enabled manual adjustments will be overridden Consult your computer s manual or audio driver release notes for information on enabling or overriding this feature known as Automatic Gain Control or AGC 49 Librestream Onsight Expert User Manual 6 9 2 Mute Control The Onsight Device provides two audio channels one for voice communication and one for subject audio The voice channel is processed to minimize echo and noise and is intended to capture the operator s voice The subject audio channel is intended to capture the unprocessed sound coming from the subject viewed by the Onsight Device Subject Audio is only active as long
39. 4 3 1 5 1 9 2 5 3 Getting Saeed 1 TETEN Nr 1 Onst E 2 EEE 2 About this Manual aba cel tostesscet ches ais pacticeie ewe Sswresstiecteasan ade dia chaate acne eewenue sek 2 Accessories and Support rrrrrnrrrnnnnnnnvvrnrrnnnnnnnnrnnnrrnnnnnnnssnnnrnnnnssnennnnnnnnn 2 Onsight Expert Software Package ccccccsssseeccceeeeeeeeeeeeceeseeeeeeeeeeeeesaaaaeees 2 User Interface Features cccccccccsecccccssceeceeeceeceeceseueceeseeeeesseeeessaeeesseeeeeeas 3 General COW CALI ONS EE 3 Terminology and Definitions ccccceccccseeeeceeeeceeeececeeseeeeseeeeseeeesaeeesaaees 3 ME 3 Onsight Expert WING OW 5 osccscdcicesecsenscsortsseeseteanossixSegsncecsaseenoutecuecadearaeeauienids 4 SEE A oepesteoaes 4 TE 5 Menus File Menu rrnnanrnnnnnonnnnrnnnnrnnnnnnnnnnnnnnnennnnrnnnnnnnnnnennnnennnnsnnnnsnnnnnennnne 6 ET EEE EEE 6 FU MENU sestorica er eSEE 9 VEV 12 TOO Ment er 14 calmo MEn REE EN 15 HR 16 Controls PANEI EE EEE EE 17 Controls Panel FA So sicanciapcernceaiesangnstiopoweraconeanecnidsdeancemesectninewareuisencoutsiironts 17 Controls Panel Onsight Mobile Control Tab ICONS ccccseeeeeeeeees 21 Controls Panel Call Participants Tab ICONS ccccccseseeeeeeeeeeeeeeeeees 21 VEN Ane 22 Viewing Area Playback Control Bar ICONS rrrrrrrnnnnnnnnnnrrrrrnnnrnnnnnnnnn 23 Viewing Area Call Control Bar ICONS cccccceeeeeeeseeeeeeeeeeaeeseeeeeees 23 Stream Sta
40. 6 10 7 EE 39 Starting and Stopping Live Video Streaming rrrnnnnrrrvvvvnrrnnnnrrrrrnnrnnnnnnnnnne 40 S Lee I pe VE EEE EN 41 Recording a Call Ieee een en ee eee 44 Recording Two Way Voice OMNy ccccccseeeeeeeceeeeeeeeseeeeeeeeeueeeeeessaneeees 44 Recording a Video sccssiateccesesceaseceeleacnctddaaviccedsednsncdbousedsdeasectdesacneeadedenesachec 44 Playing a Video Recording Locally rrrnnnnrnnnnnnennnnnrvnnnnnrvnnnnrennnnerennnnrnennn 45 Streaming a Video Recording to an Onsight Endpoint rrrrnnrrrrrrnnnrnennnnnn 46 Recording and Playing a Video Annotation ccccccseeeeeeeeeeeeeeeeeeeeeeeeeeas 47 Recorded File Playback PropertieS ccccccsseccceeeseeeeeeceeeeeeeeseeeeeeeeesaaeeeees 49 Audio OMAN Ol EEE EEE ENE EE EEE 49 Volume and Gain Control ccccccccccccceesecceeceeeeeeeeceeeseceeeeeaeeeeeseeeeeeeeeas 49 NES Oo go EEE 50 Audio Video Settings from the Controls Panel rrrnnnrrrnnrnnnnrvnnrnnnnnrnnnnnnnre 50 Onsight Mobile Focus Zoom and Illumination Control rarrrnnnnnnrnnnnnnnnn 52 FN 52 ZN 52 IIlumination front light on Onsight Device rrrrrrnnnnrrrrnnnnnrrvnnrnnnrrennnnnn 53 Telestration Colors and Controls rrrrrrrnrrnnrrnnnnnnnnvrvnrrnrnnnnnnnsvennnrnnnnnnnsnnnnn 53 Telestration COONS PE 53 HE Ste 16 0 1 OS EE R 54 Erase Telestration rrrnnnennnnrnrannonnnnonnnnrnnannnnnnnennnnrnnansnnannennnnennnnennnnsennn 55 Show or
41. Contacts displays a list of personal and shared Onsight i contacts These can be Onsight Device contacts 3rd Party a devices or other Onsight Expert contacts Double click a Contacts contact to start a call See paragraph 5 2 Starting a Call on page 37 paragraph 9 3 Adding a New Contact on page 69 and paragraph 9 5 Modifying Existing Contacts on page 72 17 Librestream Onsight Expert User Manual Onsight Expert Window Controls Panel Tabs Function Call History provides a list of recent call information arranged by date and time Users can display this window and double click a name to call that Onsight user again Call History File System displays all the calls including video and images from the directory selected in the Media Path area in Edit gt Preferences gt General File System 18 Librestream Onsight Expert User Manual Onsight Expert Window Controls Panel Tabs Tab Function Search allows the search of any calls recordings and images from a selected path Variables include Author Participants Title Description Keywords and File Name as well as a Date Range The call results appear in this tab the recordings and images appear in the Thumbnails panel Search Audio Video Settings displays video audio voice and call settings for recordings Configuration From Playback or for live streaming e g Configuration From Onsight Mobile Allows the user to change video parame
42. Exit playback mode Stop recording the call l d Share this image with call participants f Image is shared al Save this image to a file Email this image Video playback slider used to move ahead or back ina video The duration of the video is also shown 2 5 2 Viewing Area Call Control Bar Icons amp Qine QI TE TS TET Call Control Bar Icons Icon Description Icon Description Fit video to window fits the video to best i Shrink Magnify will shrink the video fill the window or snapshot image as low as 10 will Don t fit video to window use zoom magnify the video or snapshot image up to toggle the icon for this selection Changes 500 the video back to the original size You cannot resize the video if it is currently Fit image to window fits the snapshot set to Fit video to window image to best fill the window You cannot resize the snapshot image if it is Don t fit image to window use zoom currently set to Fit image to window toggle the icon for this selection Changes the snapshot image back to the original size Erase telestration erase participant ll Show or hide telestration show or hide erase all live erase all recorded or erase all participant show or hide live show or hide telestration recorded show all hide all 23 Librestream Onsight Expert User Manual Call Control Bar Ic
43. Expert gt Onsight Expert 2 When the application starts the Librestream splash screen appears and then the Onsight Expert Login window on Librestream 2 Onsight Expert Login User Mame Password Register Forgot password Terms of Use gt To login to Onsight Expert 1 Inthe User Name and Password fields enter the user name and password given to you by your Onsight system administrator For a Local Service log in the default user name and password are e User Name admin e Password admin This is a built in user name that is meant to allow an Onsight administrator to log in and set up user names and passwords We strongly recommend that the Onsight administrator change the administrator password from the default admin the first time you log in To change the password see paragraph 9 1 Changing your Password on page 66 2 Click Log In 32 Librestream Onsight Expert User Manual Starting Onsight Expert i For Local service you must enter a key during installation See 3 0 3 An Onsight Expert icon also appears in the Windows system tray ts Start on Onsight Expert Fred foni ve B we a w 1 03PM If you close the Onsight Expert window Onsight Expert stays running in the background so that you can e Display the application quickly e Accept incoming calls 4 2 Exiting and Logging Out gt To close the Onsight Expert window 1 Select the close icon X at the top right of the Onsig
44. Live Playback tab for the selected recording just below the Toolbar icons Onsight Expert Conference Host Les File Edit Yiew Tools Calling Help Pa O B eR IF Onsight Mobile Control p Live Playback Ne Ro Activated k co Telestration Live Colors Recorded Colors Copy To Default 2 Users 25 Contacts E Call History FIn o al v F Fle System 0 07 C Q 100 A H dv e A Search Audio Video Settings I Onsight Mobile Control REC 00017 Ime Call Participants B Current Call fF Search Results 3 110812 152233 Theadministrator F amp amp The Administrator 3 Paused 528 x 368 59 00 e To pause playback click fl 46 Librestream Onsight Expert User Manual How to Use the Call Features e Toresume playback click e To stop playback click E 8 To end playback mode click Exit playback mode or open another video recording 6 7 Recording and Playing a Video Annotation After you record a video you can add a voice annotation to it from the Thumbnails tab of the Onsight Expert window Tip Open the Properties panel to view the Recording Properties for the video recording selected in the Thumbnails tab The Has Annotation field will identify if the recording has a voice annotation gt To record a voice annotation for a video 1 Ifa callis active end it see paragraph 5 3 Ending a Call on page 38 If the conference host ends
45. Rate Voice Default G 711 3 Bit Rates Total Video 250 Kbps 14 Kbps 264 Kbps Audio 64 Kbps 11 Kbps 75 Kbps EEE p Voice 64Kbps 11Kbps 75Kbps Lower latency EE Lower bandwidth Data estimate 4 Kbps 2 Kbps 6 Kbps 382Kbps 39Kbps 421Kbps Subject Audio Default G 711 Click Save to make changes permanent Changes take effect on next session Save Add Copy Bitrate Distribution Bitrate Distribution Bitrate Distribution Video Data Video Data Moie Audio Moi Audio Close Close 3 Onsight Expert comes configured with three built in settings Low Bandwidth Medium Bandwidth High Bandwidth which cannot be modified or deleted However you can add a new configuration or copy and rename an existing configuration as described in paragraph 10 16 2 Modifying Media Configurations on page 92 v The Audio configuration is also available on the Edit gt Preferences gt Audio tab 10 16 2 Modifying Media Configurations This View Configuration window allows you to create or modify custom Media Configurations settings This section shows the tabs and fields available Create and adjust settings as necessary Incorrect settings may result in poor performance Consult your Onsight system administrator for assistance with configuring the individual settings gt To display the View Configuration window 1 From the Onsight Expert window either Click the Manage the
46. Remote Management Encryption Mode Jauto Jon i Off WebEx SIP Messaging TCP O UDP Proxy Settings 4 Support SIP UPDATE Method Firewall Detect Maximum number of connections TeamLink Enable Auto Answer __ Disable recordings and saving snapshots for ALL participants Privacy Mode __ Disable recordings and saving snapshots For local participant 3 Inthe Miscellaneous area select the Disable recordings and saving snapshots for ALL participants Privacy Mode or Disable recordings and saving snapshots for local participant check box 4 Click OK to save the change Tie You can change to privacy mode while you are in a call VW In order to disable privacy mode you must end your call before making the change 87 Librestream Onsight Expert User Manual Configuring Application Preferences 10 13 Telestration gt To change the telestration color preferences 1 From the Onsight Expert window either Click the Modify your program preferences icon on the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the Telestration tab teg Preferences Participant Colors Default 7 je hy ey yyy Telestration i eS e om _ oa m 1 i v M 7 os i Note The colors are shown in the order in which they will be used during playback of 4 recording or viewing of an image 3 The colors can be cha
47. The amp dministrator OnsightmMobile 090623 121402 TheAdrministi 090513 115613 TheAdministrator Onsightmobile 090626 103414 TheAdministi 090513 120540 TheaAdministrator OnsightmMobile 090626 105756 TheAdrinisti rg g 090515150502 TheAdministrator TheAdministrator 10090702 144339 TheAdministi 3 71090515 151027 TheaAdministrator TheAdministrator 090703 115640 TheAdrinisti My Documents a Ky Computer a gt m J File name REC 00020 v My Network Save as type Juick Time Movie File Browse to the folder in which you want to save the QuickTime file In the File name field enter a new name for the file if desired From the Save as type list select Quick Time Movie File Click Save ON Dr w 65 Librestream Onsight Expert User Manual Administrative Tasks 9 Administrative Tasks When using the Local Service any changes that are made to your profile including password changes users and contacts only apply to the computer on which you are making the changes on They are not reflected on other computers or Onsight Devices The changes will not be available when using Onsight Account Service J When using the Onsight Account Service any changes that are made to your Oo contacts password and SIP settings will be available on any Onsight endpoint which is connected to the Onsight Account Service with your username The changes will not be available when using Local Service If there are changes that need to
48. User Manual Onsight Expert Q sight Version 5 1 Another Innovation by Librestream Librestream Onsight Expert User Manual Doc 400034 07 May 2012 Information in this document is subject to change without notice Reproduction in any manner whatsoever without the written permission of Librestream is strictly forbidden Copyright 2006 2012 Librestream Technologies Incorporated All rights reserved Name of Librestream Software Onsight Expert Copyright Notice Copyright 2004 2012 Librestream Technologies Incorporated All Rights Reserved Patents Notice United States Patent 7 221 386 together with additional patents pending in Canada the United States and other countries all of which are in the name of Librestream Technologies Inc Trademark Notice Librestream the Librestream logo Onsight Onsight Expert Onsight Mobile Onsight Enterprise Onsight License Manager Onsight TeamLink Onsight Account Manager and Onsight Management Suite are either registered trademarks or trademarks of Librestream Technologies Incorporated in Canada the United States and or other countries All other trademarks are the property of their respective owners Librestream Onsight Expert User Manual Table of Contents 1 1 1 1 2 1 3 1 3 1 1 4 1 5 1 5 1 1 5 2 1 5 3 2 2 1 2 2 2 3 2 3 1 232 2 3 3 2 3 4 2 3 5 2 3 6 2 4 2 4 1 2 4 2 2 4 3 2 5 2 5 1 232 2 6 2 7 2 8 3 1 3 2 4 1 4 2 4 3
49. anagement HTTP Fort HTTPS Port 3 User ID Proxy Settings user OO TeamLink LJ Disable HTTP registration Always use TeamLink eee Cancel 97 Librestream Onsight Expert User Manual End User License Agreement 11 End User License Agreement This software is licensed under the terms of an End User License Agreement EULA the latest version of which can be found at http www librestream com products termsofuse html 98 Librestream Contact Information Librestream Onsight Expert User Manual 12 Librestream Contact Information Website www librestream com Head Office Librestream Technologies Inc 895 Waverley St Suite 110 Winnipeg Manitoba Canada R3T 5P4 General Inquiries Email information librestream com Phone 1 204 487 0612 Fax 1 204 487 0914 Support Email support librestream com Phone 1 204 487 0612 Fax 1 204 487 0914 eco eee Librestream een 99
50. and microphone gain See paragraph 6 9 1 Volume and Gain Control on page 49 Allows selection of Mute Voice and Mute Subject Audio See paragraph 6 9 2 Mute Control on page 50 End the current call disconnects all call participants 10 fps 404 141 Kbps salla Description Indicates the endpoint has selected encryption mode as their security setting Indicates the endpoint has not selected encryption Call privacy enabled recording is disabled Shared images are temporary and cannot be saved Name of the logged in user Playing indicates that there is video playback Stopped indicates that video playback is stopped Paused indicates that video playback is paused Call State not in a call Indicates the video frame rate frames per second Librestream Onsight Expert User Manual Onsight Expert Window Stream Status Bar Icons Icon Description Description 400 kbps Video bit rate Kilobits per second Indicates real time call duration Double clicking brings up the Connection Status window 2 7 Thumbnails Panel The Thumbnails panel consists of e Tabs current call search results and previous call folders can all be displayed here e Thumbnails shows the snapshots images and recordings in the selected folder e Live Video or Live Playback windows displays the video while an image is viewed e Image control right clicking on an image provides disp
51. ate with an Onsight Device user at a remote site Technical experts and remote operators can jointly view consult diagnose and resolve issues by sending high resolution video sound and still images through streaming multimedia from the Onsight Device to one or more Windows PCs running Onsight Expert Multiple Onsight Experts and Onsight Devices can participate in a conference call The Onsight Expert user who establishes the connection with the Onsight Device is called the Conference Host The Onsight Device operator and Onsight Expert can e Converse just as they would on a mobile telephone e Stream audio and video recordings in real time e View and listen to streaming audio video output in real time e Record and play back video e Draw telestrate on the video image e Capture and save snapshot images e Share snapshot images e Draw telestrate on the snapshot image e Remotely adjust the controls on the Onsight Device e g zoom focus lighting etc 1 3 About this Manual This manual describes how to use Onsight Expert on a system that has already been set up and configured For information on the Onsight Device consult the appropriate Onsight Device User Manual 1 3 1 Accessories and Support For information on additional accessories or for updated Onsight documentation consult the Librestream website at http www librestream com For support information including troubleshooting and release bulletins consult the Libre
52. aying back a video recording It does not permanently erase the telestration that exists in the video 6 12 4 Show or Hide Telestration gt To show or hide telestration 1 When playing video that has telestration click Show or hide telestration W in the Call Control bar 2 Select from the following options Participant all call participants that have telestrated will be listed if you don t want to see a specific participant s telestration click on the participant s name for example Paul 1000 Recorded Show Live Telestration Show Recorded Telestration Show All Telestration Hide All Telestration The other Onsight endpoints will still see the telestration even if Hide All Telestration is selected as this feature is local and user selectable at each endpoint 55 Librestream Onsight Expert User Manual Images 7 Images Image snapshot thumbnails are shown in the Thumbnails panel The Thumbnails panel in conjunction with the Call Control bar and Properties panel allows you to view share telestrate and change snapshot properties An Image tab located above the Viewing area opens automatically when you capture a snapshot if Display in an image tab has been selected in the General tab of the Edit gt Preferences menu Several controls allow you to e Share a snapshot during a call see paragraph 7 2 Sharing an Image on page 61 e Add a title description and keywords e Display an image in a new window
53. be implemented on other Onsight Expert computers or Onsight Devices contact your Onsight system administrator The Onsight system administrator can create user and contacts lists that can be distributed to multiple Onsight Expert PCs and Onsight Devices using Onsight Management Suite 9 1 Changing your Password gt To change your password 1 From the Onsight Expert window either Click the Change Password icon on the toolbar or Select Edit gt Change Password or Press Ctrl H 2 The Change Password window appears Change Password Old Password New Password Confirm Password 3 Enter your password information into the Old Password New Password and Confirm Password fields 4 Select OK to save the changes 66 Librestream Onsight Expert User Manual Administrative Tasks 9 2 Setting Up a New User Only available when using Local Service You must have Administrator privileges to be able to add modify or delete any user information i 1 Log in as an administrator 2 From the Onsight Expert window display the Users tab Onsight Expert File Edit View Tools Calling Help Activated PaA 37K O Users a i BSE No Video 7 Name lt User N URI A Fred OD1 fredodi Fredod2 te A Fred 0D2 fredod2 fredod2 te A Fred OE fred fred testsi fy Presence 1 1251 1251 testsi A The Adminis admin Make a call or play a recording to display video
54. conference host by clicking next to the conference host name Image Sharing Mode i if applicable if Image Sharing Mode has been selected instead of Video Mode a will appear next to the participant s name Since video is disabled in Image Sharing Mode the Media Stream Source icon will not appear V Hover your cursor over a label or icon to view a temporary pop up that provides either the associated function or information For example hovering the cursor over the name of the call participant provides Address Participant ID Voice Codec Video Codec Subject Audio Codec and Call Bandwidth as applicable 6 2 Starting and Stopping Live Video Streaming The video controls are in the Playback Control bar and Call Control bar beneath the video area of the window The controls change depending on the state of the window If video is not streaming the video area appears dark 40 Librestream Onsight Expert User Manual How to Use the Call Features Onsight Expert Conference Host File Edit Yiew Tools Calling Help Activated Do x k faa i pr L2a8 lt 0 8 an e Call Participants i Live Video The Administrator Local Conference Host 0 32 Ca Connected 0 32 Ci Lori 2000 Connected 0 25 Ceo Press the Play button to display the video S Users 25 Contacts E call History 3 File System f Search L Audio Video Settings There were no images or recordi
55. cted 3 07 FBA 53 Librestream Onsight Expert User Manual How to Use the Call Features 2 Acall participant color can be changed by clicking on the color Tip The call participant color is the color that is used for live telestration 3 A Colors palette will appear 4 Click on the new color to close the Colors palette and implement the color change tip This color change is not permanent Use the Edit gt Preferences gt Telestration tab if you want to make a permanent color change See paragraph 10 13 Telestration on page 88 gt To change a telestration color from the Onsight Mobile Control tab 1 Click on the Onsight Mobile Control tab to show the Telestration area mh The telestration colors are only accessible when telestration is displayed in the Viewing area The Telestration area will remain grayed out if the video being played has no telestration in it or until telestration starts when playing or recording a video 2 Live and recorded telestration colors can be changed by clicking on the color in the Telestration area The Kode appear in the order of Men onside endpoint telestrated first Taea Live Colors ae Recorded Colors B 3 A Colors palette will appear 4 Click on the new color to close the Colors palette and implement the color change Tip This color change is not permanent unless you select Copy to Default Alternatively use the Edit gt Preferences gt T
56. dit gt Preferences gt Calls screen Miscellaneous field Enable Auto Answer 2 Torefuse the call click Decline 36 Librestream Onsight Expert User Manual Answering amp Initiating Calls If your Calling Status is set to Do Not Disturb incoming calls cause the Onsight Expert icon il in the Windows system tray to flash briefly You can click the icon to answer the call or disregard it 3 To block all incoming calls set your Calling Status to Offline Right click the Onsight Expert icon il in the Windows system tray and select Status gt Offline or From the Onsight Expert window select Calling gt Status gt Offline or Click the Set the calling status icon in the toolbar and select Offline If Offline you can still make outgoing calls 5 2 Starting a Call gt To start a call from Onsight Expert 1 Select a name on the Contacts tab their name The Onsight Devices have a camera icon associated with their Tw Onsight Expert contacts in the Contacts list have a computer icon in front of name Third party devices have a monitor icon in front of their name Highlight a name and double click or click the Call icon Call icon Onsight Expert File Edit View Tools Calling Help an Activated 2 Pwe L R o H Pr Contacts gl No Video sanuadotg Name lt Address Personal El John 192 168 0 7 ig Lori 2000 192 168 1 164 i lucas 1000 lucas1000 testsip i lucas 2500 l
57. e Available WebEx Media Path Proxy Settings Ed Firewall Detect C Documents and Settings 4ll Users Documents Onsight Expert sild TeamLink 3 Inthe Auto Login area select None or Local from the drop down list for the Service field e None is the default and it means that users will be prompted to log in Use this option if more than one user uses this computer e Local means that you will choose one of the local users to be automatically logged in Use this option if the computer is intended for only one user When you select Local the User Name and Password fields become active Enter the user name and password that apply to the user who will use this computer 4 Click OK to save the changes 76 Librestream Onsight Expert User Manual Configuring Application Preferences 10 3 Auto Answer You can set Onsight Expert to auto answer a call The Calling Status must be set to Available or Away for Onsight Expert to automatically answer the incoming call gt To enable auto answer 1 From the Onsight Expert window either Click the Modify your program preferences icon Jon the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the Calls tab fy Preferences General Calls Lal Start video on connection Networking Fit video bo window Audia Renderer DirectDraw F Sounds Configuration Use Current Onsight Mobile
58. e Management Initial Connection State Available WebEx Media Path as nd LEE Firewall Detect CA Documents and Settings ll UsersYDocumentsjOnsight Expert m TeamLink 3 Inthe Media Path area click the icon to browse and select a different location on your hard drive or local network 4 Click OK to save the change e Selecting the File System tab from the Onsight Expert window displays all the calls including video and images from the directory selected in the Media Path 83 Librestream Onsight Expert User Manual Configuring Application Preferences 10 10 Setting Sounds gt To test or set the ring tones and other sounds associated with the call process 1 From the Onsight Expert window either Click the Modify your program preferences icon Ton the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the Sounds tab Te Call Established Software Updates Failures Remote Management Transfer successful WebEx Transfer Failed c program Filestlibrestream technologiesjonsight Click gt to test the current setting Networking iia 17 T l i Ei 11 Audio ra EEEE vrrfrrryr Click to browse to a folder to select a different sound file on EEE E program Fleslbrestream technologies onsight program Fleslibrestream technologies onsight cvipr
59. e Microsoft NET Framework and Microsoft DirectX Simply follow the prompts as they appear and re boot if required gt To install the software from the internet 1 Log on to the PC using an account with Windows administrator privileges If you are not sure about your account contact your system administrator 2 Download and install according to the email instructions sent to you by your Onsight system administrator 3 2 Performing an Upgrade Contact your Onsight system administrator when upgrading your current activated version of Onsight Expert as you may need to obtain a release key to install the new version IM The release key requirement only applies to the Local Service licensing method Before performing an upgrade by installing a new version exit the current version if it is currently running Look for the Onsight Expert icon il in the Windows system tray and then right click and select Exit 31 Librestream Onsight Expert User Manual Starting Onsight Expert 4 Starting Onsight Expert Initially you will need to manually log in to Onsight Expert After you have logged in you can optionally set Onsight Expert to automatically log yourself in To activate this feature see paragraph 10 2 Auto Login on page 76 4 1 Logging In gt To start the Onsight Expert application 1 Double click the Onsight Expert icon F on your desktop or click the Start menu and select All Programs gt Librestream Onsight
60. eam kechnologiestonsight A Calls Outgoing Ring c program Filestlibrestream technologiestonsight Networking Busy Signal c program Filestlibrestream technologiestonsight j Call Established ciprogram files librestream technologiesjonsight Sounds f on Call Terminated ci program Filesilibrestream technologiesjonsight GE m Failure c program Filestlibrestream technologiestonsight Remote Management Transfer Successful ci program filesylibrestream technologiesjonsight WebEx Transfer Failed c program Filestlibrestream technologies ansight iia D T IE im E a a Audio a Yivivivi a 2 EE AALA Proxy Settings Snapshot ciiprogram filesilibrestream technologiestonsight oe Firewall Detect Incoming Ring volume TeamLink Minimum Maximum 3 Use the sliders in the Incoming Ring Volume area to set minimum and maximum volumes 4 Click Play P to test current volume levels 5 When an incoming ring tone is played the volume will start at the minimum volume and gradually ramp up to the maximum volume 6 Click OK to save the changes 85 Librestream Onsight Expert User Manual Configuring Application Preferences 10 11 Selecting Audio Devices If your computer has more than one audio device installed you can select which speakers and microphone will be used The Audio tab allows you to select from the audio devices available on your computer gt To select specific
61. el select the slider with your mouse and then use the left and right arrow keys on your keyboard oO The Onsight 1000 device does not have illumination level adjustment SD IIlumination ts either on or off 6 12 Telestration Colors and Controls Telestration allows you to draw on the screen to illustrate a point or highlight an object Onsight Expert and the Onsight Device can telestrate on the video being streamed or an image being shared Live and recorded telestration appears in different colors to make it easier to identify who drew them tip Recorded telestration colors are embedded in the recording but you can temporarily erase telestration when playing back the recording It does not permanently erase the telestration that exists in the video Tip Any call participant can change the color of another call participant The color change Is only valid for the duration of the call 6 12 1 Telestration Colors Telestration colors can be changed from three different locations e Call Participants tab e Onsight Mobile Control tab e Edit gt Preferences gt Telestration tab gt To change a telestration color from the Call Participants tab 1 Click on the Call Participants tab to show the participants in the call Call Participants The Administrator Local Conference Host 26 40 le fa Lori 2000 Connected 26 40 Cal Paul 1000 Connected g dl F J 7 CJA amp 7 53 lucas 1000 Conne
62. elestration tab if you want to make a permanent color change See paragraph 10 13 Telestration on page 88 To change a telestration color in the Edit gt Preferences gt Telestration tab 1 Refer to paragraph 10 13 Telestration on page 88 for detailed instructions on changing the telestration color preferences 6 12 2 Telestration Controls The telestration controls are located in the Call Control bar The telestration control icons are Erase telestration and i Show or hide telestration re The telestration controls are only accessible when telestration is displayed in the Viewing area The telestration control icons will remain grayed out if the video being played has no telestration in it or until telestration starts when playing or recording a video 54 Librestream Onsight Expert User Manual How to Use the Call Features 6 12 3 Erase Telestration gt To erase telestration 1 When viewing video that has telestration click Erase telestration in the Call Control bar 2 Select from the following options Participant all call participants that have telestrated will be listed if you want to erase specific participant s telestration click on the participant s name for example Paul 1000 Recorded Erase Live Telestration Erase Recorded Telestration Erase All Telestration Erasing telestration is a temporary effect when pl
63. endpoint Onsight Expert or device can themselves from the conference change the telestration color of any other Onsight endpoint Pause stream and Start stream controls Endpoint Type Onsight Expert endpoint streaming to the conference participants Pausing a stream can be useful in low bandwidth situations Playback Status indicator for a specific Endpoint Type Onsight Device that is endpoint Paused Playing and Stopped EP able to stream or receive live video and can share images and recordings Endpoint Type Onsight Device that is not able to stream or receive live video but can share images and recordings Media Stream Source If an Onsight Image Sharing Mode if Image Sharing endpoint wants to play stream a recording Mode has been selected instead of Video then that endpoint becomes the Media Mode will appear next to the Stream Source By default the Media participants name Video is disabled in Stream Source is the first Onsight Device in Image Sharing Mode the conference 21 Librestream Onsight Expert User Manual 2 5 Viewing Area The Viewing area consists of e Tabs e Video window e Playback Control bar e Call Control bar e Stream Status bar Onsight Expert Paul 1000 File Ede Vew Took Ealing ETATE EJ ee Call Participants i live Video IMG 00140 D ipg 23 The Administrator Local iti da Paul 1000 l Connected
64. er video streaming and subject audio are disabled to minimize the bandwidth required Once entered Image Sharing Mode cannot be exited to return to Video Mode without disconnecting the call Other solutions to address potential bandwidth issues are addressed in paragraph 10 6 Video Configuration on page 80 paragraph 10 7 Audio Configuration on page 81 and paragraph 10 16 Media Configurations on page 92 Menu Item File Edit view Tools Calling ig About Function Help gt About Provides Onsight Expert version and copyright information 16 Librestream Onsight Expert User Manual Onsight Expert Window 2 4 Controls Panel The auto hide setting for the Controls panel is controlled from the View gt Panels gt menu To view the Controls panel when auto hide is selected hover the cursor over the Controls label until the panel appears The panel will remain until the cursor moves outside of the panel area 2 4 1 Controls Panel Tabs ve The Controls panel can be vertically re sized by dragging the top edge Reducing the size will minimize the tabs into icons below the last tab Controls Panel Tabs Tab Function Users displays a list of users who have been set up to use the Onsight Expert software on this computer Note that this tab only appears for Administrators See paragraph 9 2 Setting Up a New User on page 67 and paragraph 9 4 Modifying Existing User Information on page Fl
65. erences 10 7 Audio Configuration gt To set a preference to use the low bit rate audio codec in situations where there is a low bandwidth network connection 1 From the Onsight Expert window either Click the Modify your program preferences icon Ton the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the Audio tab _ T e a a Ti ia Ls General Devices Calls Speakers Default Voice Device Networking Microphone Default Voice Device Audio 7 Ringer Default Audio Device i Sounds Telestration Preferred Codecs Software Updates Woice Default 5 711 Remote Management Subject Audio Default 6 711 US Audio Efficiency Lower IT Lower latency j bandwidth Proxy Settings Firewall Detect TeamLink 3 Select from the following Preferred Codecs options e Voice Select Low bit rate GSM rate to enable the low bit rate codec for voice audio Select Default G 711 if you require best audio quality e Subject Audio Select Low bit rate GSM rate to enable the low bit rate codec for subject audio or set it to Disabled if the Subject Audio channel is not used especially in very low bandwidth conditions e Audio Efficiency selecting Lower bandwidth is useful in very low bandwidth conditions This results in a small audio delay but lowers the bandwidth usage by audio 4 Click OK to save
66. erial is a sequential number assigned by the source device e source is D for Onsight Device and A for Onsight Expert e extension is jog for a snapshot e g IMG 00003 D jpg 59 Librestream Onsight Expert User Manual Images gt To take a snapshot 1 Ensure that streaming is on see paragraph 6 2 Starting and Stopping Live Video Streaming on page 40 2 Click Live Snapshot or Share Live Snapshot in the Call Control bar If Live Snapshot is selected the image is not shared until the Share this image with the camera icon li is selected in the Playback Control bar If Share Live Snapshot is selected then the image is automatically shared tio If there are telestration lines they will be captured as part gt Paul 10005 of the image If you need to save an image without telestration lines click in the Call Control bar before l capturing the snapshot and select the telestration to be ey e erased EJ The Administrator A Erase All Telestration 3 Ifthe Show the properties preference is set in the When Taking Snapshots Edit gt Preferences gt General area the Properties panel Image Properties tab will appear for editing the properties of the image see paragraph 10 8 Image Display Options on page 82 Image Properties Mame Value e ne Software Librestream Technologies In Date Time Augll
67. ete Ctrl M Ctrl M Delete My Profile Change Password Media Configurations Preferences Ctrl F Ctrl H CtrlH E Ctrl F Function Edit gt Global Contacts O This feature only appears if you are connected to the Onsight Account Service Add a new contact from the Global Contacts List See paragraph 9 3 Adding a New Contact on page 69 Edit gt Invite Guest O This feature only appears if you are connected to the Onsight Account Service Invite a guest to a call See paragraph 9 7 Invite a Guest on page 74 Edit gt My Profile Edits your profile See paragraph 9 6 Checking your own User Information Personal Profile on page 73 10 Librestream Onsight Expert User Manual Onsight Expert Window Menu Item Function File wiew Tools Calling Help Edit gt Change Password Mew Modify Delete My Profile Ctrl M Ctrl M Delete See paragraph 9 1 Changing your Password on page 66 Ctrl F Change Password Dwe X NG Media Configurations Preferences Mew Modify Delete My Profile Change Password Ctrl H CtrlH E Ctrl P Help Ckrl N Ctrl M Delete Edit gt Media Configurations Create and modify video and audio call properties See paragraph 10 16 Media Configurations on page 92 Ctrl F Ctrl H
68. for ALL participants Privacy Mode __ Disable recordings and saving snapshots For local participant 3 Select from the following Video options Start video on connection Click this check box to automatically start streaming video from the Onsight Device as soon as there is a connection If not selected the call will initially be audio only like a phone call Fit video to window Click this check box to automatically adjust the video image so that it fills the window when the call starts Renderer Select the desired graphics method from OpenGL DirectDraw or GDI The default is DirectDraw but some PC video graphic cards and drivers may not fully support it In this case OpenGL is the recommended option As a third option use GDI however note that it will place additional load on the PC CPU Configuration A media configuration defines a set of video and audio properties for a call Use this field to select the default media configuration to be used when a call is initiated from Onsight Expert as defined in the Media Configurations window see paragraph 10 16 on page 92 To open the Media Configurations window click the Manage the media configurations icon fl on the toolbar or select Edit gt Media Configurations ie If Use Current Onsight Mobile Settings is selected the stream setting of the Onsight Device is used 4 Click OK to save the changes 80 Librestream Onsight Expert User Manual Configuring Application Pref
69. fy Contact Mame Address 192 168 0 7 Group Personal Type dl Onsight Device DE Cancel 3 Enter the information into the Name and Address fields 4 Select the appropriate type and group from the Type and Group fields 5 Click OK to save the information 9 6 Checking your own User Information Personal Profile Non administrator users cannot see the Users tab and therefore cannot change any other user s information However they can view and change their own user information To change your user information 1 From the Onsight Expert window either Click the Modify your personal profile icon on the toolbar or Select Edit gt My Profile from the menu or Press Ctrl R 2 The My Profile window appears and shows the information for the current user 2 My Profile Identification SIP Server Cisco Presence FIPS User Mame First Mame The Last Marne Administrator URI OK Cancel 3 Make any necessary changes 4 Click OK to save the changes 73 Librestream Onsight Expert User Manual Administrative Tasks 9 7 Invite a Guest You can invite a guest to download and use Onsight Expert on their own PC for a specified number of days The guest will receive an email which provides instructions on how to download and install the Onsight Expert client software You must be connected to the Onsight Account Service gt To invite a guest 1 From the Onsight Expe
70. g you must be in Video Mode if you are a call gt To start recording two way voice no video or subject audio 1 If streaming stop the video stream by clicking Stop receiving video 2 Click Start recording the call 3 Onsight Expert displays the recording time next to as it records the conversation gt To stop recording 1 Click E Stop recording the call To play the recording see paragraph 6 5 Playing a Video Recording Locally on page 45 or paragraph 6 6 Streaming a Video Recording to an Onsight Endpoint on page 46 6 4 2 Recording a Video A video recording can include two way voice video subject audio images and telestration 1 Start streaming by clicking P Start receiving video 2 Click Start recording the call 3 Onsight Expert displays the recording time next to 8 as it records the video gt To stop recording 1 Click E Stop recording the call D To play the recording see paragraph 6 5 Playing a Video Recording Locally on page 45 or paragraph 6 6 Streaming a Video Recording to an Onsight Endpoint on page 46 Librestream Onsight Expert User Manual How to Use the Call Features 6 5 Playing a Video Recording Locally Onsight Expert displays video recordings in the Viewing area The video can be played locally or it can be streamed to other Onsight endpoints i e Onsight Expert and Onsight Device For instructions on streaming the video see paragraph 6 6 Streaming a Video
71. g entered Onsight Devices are identified as Onsight Device Onsight Expert users are identified as Onsight Expert and SIP capable devices are identified as 3rd Party Device Group Administrators can select Shared to have the contact appear to all users Personal contacts are only visible to the user who created the contact 4 Click OK to save the contact s profile 5 The new contact will now appear in the Contacts tab gt To add a new contact from the Global Contacts database You must be connected to the Onsight Account Service 1 From the Onsight Expert window Click the Search the global contacts database icon on the toolbar or Select Edit gt Global Contacts from the menu or Right click on any contact and select Global Contacts or Press Ctrl G 2 The Global Contacts window appears 70 Librestream Onsight Expert User Manual Administrative Tasks A Global Contacts Search Global Contacts List as Everything a Add to Contacts 3 Use the Global Contacts List and Search function to display the names of the contacts 4 Select one or more names and then click Add to Contacts to add these names to your Contacts tab 5 Click Close to exit 9 4 Modifying Existing User Information 1 Log in as an administrator 2 From the Onsight Expert window display the Users tab highlight the name and either Click the Modify the selected user icon on the to
72. gurations preferences Ctrl E Ctrl P Create a new user Modify the selected user Ctrl N Ctrl M Create a new contact Modify the selected contact Ctrl N Ctrl M Delete the selected contact Search the global contacts Delete database Delete the selected user Ctrl G Delete This feature only appears if you are connected to the Onsight Account Service Invite a Guest Set the calling status select Ctrl I from Available Away Do Not This feature only appears if you Disturb or Offline are connected to the Onsight Account Service Set the calling mode select Test the bandwidth availability from Video or Image Sharing of the current call participants baa Display the current connection Display the current playback status properties a Call the selected contact a End the current call Librestream Onsight Expert User Manual Onsight Expert Window 2 3 Menus File Menu 2 3 1 File Menu Menu Item File Edit View Tools Calling al Save Call Ae b Email Call Function Help File gt Save Call As Choose a call with a recording or image from the Call History 1 tab and save it to a different folder Edit wiew Tools Calling lee Save Call s Ctrl 5 Help File gt Email Call Choose a call with a recording or image from the Call History ba Email Call tab to email the recording and or image along with its call proper
73. hat may be available For information on configuring this screen contact your Onsight system administrator gt To configure the Remote Management Web Service 1 From the Onsight Expert window either Click the Modify your program preferences icon Ton the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the Remote Management tab T E Im m TH h n General Web Service Calls __ Enable Remote Web Service te Audio Sounds Disabled Telestration Software Updates Remote Management Statistics Reporting WebEx lad Report statistics over Remote Management Web Service Proxy Settings Firewall Detect Clear Statistics Cache TeamLink 89 Librestream Onsight Expert User Manual Configuring Application Preferences 10 15 WebEx Conferencing WebEx is a web conferencing tool that facilitates online meetings and sharing of content including applications such as Onsight Expert documents and online chat Onsight Expert provides a quick way to launch a WebEx session to share your view of Onsight Expert with others and extend your collaborative session to others who may not be part of your Onsight network You will require an account from webex com to use this feature For more information on WebEx and its features go to http www webex com gt To configure Onsight Expert for WebEx 1 From the Onsight Ex
74. he image in the Thumbnails panel Right click and select Share Image or click on the Share this image with the camera icon i From the Call Control bar pe fs e Erase participant erase all live erase all recorded or erase all telestration by clicking e Show or hide participant show or hide live show or hide recorded show all or hide all by clicking 7 1 Capturing and Saving Snapshots You can capture a snapshot two ways by selecting Live Snapshot or Share Live Snapshot i from the Call Control bar You can also take a snapshot from the current recording and use it as the recording s thumbnail by selecting Thumbnail Snapshot When you capture a snapshot Onsight Expert creates a session folder in which it saves these files The location of the folder is selected from the Onsight Expert window in Edit gt Preferences gt General in the Media Path field e g C Documents and Settings All Users Documents Onsight Expert The name of the folder is based on the date time and user name using the convention yymmdd_hhmmss_Onsight Expert user where e yymmdd is the date of the session e hhmmss is the time that the session started e Onsight Expert user is the user name that is logged into Onsight Expert e g 090910 132520 TheAdministrator The snapshot file name is based on media type a serial number and the source File names use the convention media serial source extension where e media is IMG for a snapshot e s
75. his does not exit the application See paragraph 4 2 Exiting and Logging Out on page 33 E Log Out 3 Hide BS exit Tools Calling Help File gt Exit E Exit Onsight Expert application See paragraph 4 2 Exiting and Logging Out on page 33 4 Log Out CA Hide Exit Librestream Onsight Expert User Manual 2 3 2 Edit Menu Onsight Expert Window Menu Item File view Tools Calling Help Mew Modify Delete My Profile Change Password Media Configurations Preferences Ctrl M Ctrl M Delete Ctrl F Ctrl H Ctrl E Ctrl F File wiew Tools Calling _ f x gt Mew Modify Delete My Profile Change Password Media Configurations Preferences Help Ctrl M Ctrl M Delete Ctrl B Ctrl H CtrlH E Ctrl F File wiew Tools Calling Help VING Mew Modify Delete My Profile Change Password Media Configurations Preferences Ctrl h Ctrl M Delete Ctrl F Ctrl H Ctrl E Ctrl F Function Edit gt New If the Controls panel Contacts tab has been selected creates a new contact See paragraph 9 3 Adding a New Contact on page 69 If the Controls panel Users tab has been selected creates a new user See paragraph 9 2 Setting Up a New User on page 67 Edit gt Modify If the C
76. ht Expert window Note that this does not log you out The user who is logged in to Onsight Expert stays logged in and Onsight Expert continues running and is ready to respond to incoming calls 2 If you want to re open the Onsight Expert window right click on the Onsight Expert icon in the Windows system tray and select Show Log Out Status Exit gt To log in as another user You can log in as another user without exiting Onsight Expert 1 Select File gt Log Out or File gt Log In if available 2 Inthe User Name and Password fields enter the user name and password given to you by your Onsight system administrator 3 Click Log In 2 The Onsight Expert window closes and the Onsight Expert icon is removed from the Windows system tray The user is now logged out and Onsight Expert is no longer running 33 Librestream Onsight Expert User Manual Starting Onsight Expert 4 3 Activating the Software Sites that use Local Service require that you activate the software Product activation can be done as described below directly at the PC or it can be centrally administered for enterprise installations that use the Librestream Onsight Management Suite OMS Activation is not required if you are connected to the Onsight Account Service If you have questions about whether or not you need to activate the software please contact your Onsight system administrator You must ha
77. icipants and the collaboration content Performance also varies with the processor and memory architecture of the PC Onsight Expert monitors computer utilization in order to assist the user in determining the number of participants that should be allowed See paragraph 2 6 Stream Status Bar Icons on page 24 for information on the CPU usage icon The network bandwidth available to the conference host may limit the ability to host a conference Consult your system administrator or Librestream Support for specific advice gt To install the software from the CD 1 Log on to the PC using an account with Windows administrator privileges If you are not sure about your account contact your system administrator 2 Insert the Onsight CD into the PC The installation process should start on its own If it does not a Click the Start button on your Windows desktop and select Run to open the Run dialog 30 Librestream Onsight Expert User Manual Installing Onsight Expert Software b Type D OnsightExpert Setup exe and click OK to start the installation use a drive letter that matches your CD drive 3 Follow the installation prompts The installation puts icons on your desktop for the Onsight Expert software and a folder into your Start gt All Programs menu r Onsight Expert Depending on what has already been installed on your computer first time setup may prompt you to install a number of prerequisite programs such as th
78. ifferent file name e Delete Image deletes the image e Save Image s saves the image to a different location e Email Image allows the image to be emailed as an attachment by your email program 1 Select the image in the Thumbnails panel 2 Click on the Properties panel 3 The Image Properties tab appears showing File Name and Date Time information as well as the Title Description and Keywords fields If you click Show all fields then Software Resolution and Author information is shown Image Properties Mame value IMG 00039 D jpg Software Librestream Technologies In Date Time Augll 2011 2 16PM Resolution 720x450 Author Fred OD Title Description Keywords 4 Enter information into the Title Description and Keywords fields as desired dm Entering information into these fields will help when using the search feature in 4 y the Search tab 58 Librestream Onsight Expert User Manual Images gt To control image size 1 Select the image in the Thumbnails panel 2 From the Call Control bar e Magnify the image up to 500 by clicking 1 e Shrink the image down to 10 by clicking lt 4 e Show the image at original size or to fit within the window by toggling 2 e You cannot resize the image if C is currently set to Automatically fit the image within the window gt To control image telestration Make a call Select t
79. io ideo Settings Configuration From Onsight Mobile Low Bandwidth Medium Bandwidth High Bandwidth Frame Seguen IandP OP Target Bit Rate 400 Kbps Bit Rate Limit Soft Audio Format ig F11 ULAW Sample Size B bits Sample Rate 8 Eps Bit Rake 64 kbps Source Microphone Separation Mono System Managed Rem Mo Call bandwidth Maximum There are three preset configurations Low Medium and High Bandwidth The fourth option is From Onsight Mobile which allows the connected device to dictate the current video settings In addition the Configuration drop down list includes any additional custom media configurations that have been created See paragraph 10 16 on page 92 for information on adding and modifying media configurations When playing a recording the Configuration field states From Playback Audio Yideo Settings m Configuration Call bandwidth Maximum 51 Librestream Onsight Expert User Manual How to Use the Call Features 6 11 Onsight Mobile Focus Zoom and Illumination Control The focus zoom and illumination settings are accessed from the Controls panel by selecting the Onsight Mobile Control tab You must be in a call but changes can be made with or without an active stream Onsight Mobile Control Auto Focus Use external video Telestration Live Colors a Recorded Colors Copy To Default Use this tab to control Focus Zoom and Illumi
80. istory tab 62 Librestream Onsight Expert User Manual Recordings Properties panel 2 The recordings appear in the Thumbnails panel Onsight Expert Paul 1000 File Edit View Tools Calling Help Activated amp ia o E 9343 amp File System NS i Live Playback 7 i 091016_134103_TheAdministrate 9 a 091019 095305 TheAdministrat F 091019 103623 TheAdministrat 091019 133649 TheAdministrat 091019 145052 TheAdministrat 091019 145257 TheAdministrat 091019 153851 TheAdministrat 091019 163735 TheAdministrat 091022 095748 TheAdministrat 091030 130240 TheAdministrat 091102 104831 TheAdministrat 091102 160738 TheAdministrat 091104 104159 TheAdministrat 091105 183016 TheAdministrat 091106 131530 TheAdministrat 091113 141337 TheAdministrat 110615 154504 TheAdministrat 110626 143044 TheAdministrat 110804 111415 TheAdministrat 110804 112839 TheAdministrat 110804 123243 TheAdministrat 110804 124747 TheAdministrat 110805 155113 TheAdministrat 110808 105330 TheAdministrat ska istede Press the Play button to display the video 110811 111910 TheAdministrat 110811 141246 TheAdministrat 110811 154059 TheAdministrati 110811 154900 TheAdministrat 110812 091525 TheAdministrat 110812 105822 TheAdministrat 110812 105929 TheAdministrati 110812 110145 TheAdministrat 110812 124229 TheAdministrati 110812 152233 TheAdministral i GO wy 110815 140712 Theadministrat G 8 My Computer BEA My Document
81. istrator for the appropriate configuration settings and call protocol Oo In order to participate in a call all participants must have the same encryption i setting The encryption setting of the person initiating the call must be used by all other call participants The Encryption Mode is set in the Edit gt Preferences gt Calls screen See paragraph 10 12 Security on page 87 The maximum number of connections for a conference call is set in the Edit gt Preferences gt Calls screen Miscellaneous field Maximum number of connections Onsight Expert can be configured to automatically answer a call in the Edit gt Preferences gt Calls screen Miscellaneous field Enable Auto Answer The Calling Status must be set to Available or Away for Onsight Expert to automatically answer the incoming call 5 1 Answering an Incoming Call When a call comes in from an Onsight endpoint you will hear the ring you have configured for incoming calls If your Calling Status is set to Available or Away an incoming call makes an Incoming Call window appear in the middle of your screen as shown below gt Incoming Gall Incoming call from Fred OD2 Ringing Options for answering a call 1 To answer the call and start the session click Accept If Enable Auto Answer has been set and your Calling Status is set to Available or Away Onsight Expert will automatically answer the call after the number of seconds that were set in the E
82. k the Controls or Properties label in the appropriate panel The full panel will re appear and remain until another area of the Onsight Expert window has been selected If you move the cursor over the Controls or Properties label then the panel will appear as long as the cursor remains over the label The Thumbnails panel which shows recordings images and search results will no longer be visible if Hide Thumbnails is selected View gt Theme Colors gt Change the color of the Onsight Expert window from the available selections Librestream Onsight Expert User Manual Onsight Expert Window 2 3 4 Tools Menu Tools Menu Menu Item Function oe Calling Help Tools gt Test Bandwidth Test Bandwidth The bandwidth test allows the i conference host to determine W Start WebEx Meeting current available network PN bandwidth between itself and a each call participant and recommend media profiles See your Onsight system administrator for more information 1 Calling Help Tools gt Start WebEx Meeting Se I Starts a WebEx meeting for 7 sharing Onsight Expert See paragraph 10 15 WebEx Check for Updates Conferencing on page 90 Start WebEx Meeting Tools gt Check for Updates TE ae Tin Checks Onsight Account Service for updates to the current Start WebEx Meeting software
83. lay rename delete save and email options e Recording control right clicking on a recording provides play properties annotation rename delete save and email options The Thumbnails panel is independent of the call state You can view folders and search results at any time even while in a call and streaming video or playing a recording Tie The Thumbnails panel can be horizontally re sized If the Live Video window or the Live Playback window is shown these can be resized also Onsight Expert Paul 1000 TER Fle Eck Mew Teds Caing Help 7 i Activated 279335 0 8 5288 F Wi live Playback aa MG_00044_D po WJ r File System Lg 009 140045 Thedydmiristret 3 105950 Theadmiristrat gg 091016 100056 Theddniristrat i rug 991016 113040 TheAdministr eke i E O9LO16_114356_TheAdministrat 191016 134103 Thegdmirtstrat eet 091019 095305 Theddmiristrat i ig OS 019 103623 Thedydmiristret rig 991 suis seen Telen at i 91030 13024 i 40 110 z133 _Theadmiristrat at 1102160738 Theddmiristrat i i os 1104 104159 Theddmiristrek Select a ran 189016 Theadmirktrat hie 06 131530 Thegdmiristrat f Id i iag 091 1113 141337 Theddriristretr older i bug 110515 184504 Theddninistrat 1 110526 143094 Theedninist ate to display Po bg 110904_111415_Theddmiristrets Ligg 110804 112839 Theddmiristrett i p g 110804123243 _Theadmi rst thumbnails 1 110804124747 _Theadnarstr at 1
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85. lor of any other Onsight endpoint 39 Librestream Onsight Expert User Manual How to Use the Call Features Media Stream Source 4 any Onsight endpoint Onsight Expert or device can be the Media Stream Source for recordings By default the Media Stream Source is the active Onsight Device in the conference and the only device able to stream live video If any Onsight endpoint wants to play stream a recording then that endpoint becomes the Media Stream Source Endpoint Type each Onsight Expert connected to the Conference Host is designated by an endpoint icon 1 The active Onsight Device that can provide live streaming is designated by endpoint icon a Any additional Onsight Devices are designated by endpoint icon i as they cannot stream or receive live video but they can share images recordings and join the conversation The first Onsight Device to joina conference becomes the active Onsight Device for live streaming Play and Pause I The Conference Host controls the video stream to the endpoint Pause the stream to stop sending the conference video to the participant and play to resume This can be useful if they have low bandwidth conditions These buttons are only visible in a conference with three or more participants Disconnect f the Conference Host can disconnect anyone from the conference The other participants can only disconnect themselves from the conference The entire conference call can be ended by the
86. m Bit Rates See paragraph 6 3 Stream Status on page 41 View gt Playback Properties View technical information about the tracks contained in a recording See paragraph 6 8 Recorded File Playback Properties on page 49 View gt Support Information Opens the Support Information window with license information including status serial number and release key history See paragraph 4 3 1 Activation Release Key Information on page 35 View gt Software Versions Opens the Current Software Versions window and reports the version of various software components See Edit gt Preferences Software Updates for setting Check for updates automatically Librestream Onsight Expert User Manual Onsight Expert Window View Menu Menu Item File Edit Tools Calling Help ia Connection Status Playback Properties Support Information Software Versions Panels in Aukto Hide Controls Theme Colors bo Auto Hide Properties Fr Hide Thumbnails File Edit Tools Calling Help gi Connection status Playback Properties Support Information Software Versions Panels Themes Colors Black Blue and Green Brown Dark Blue Grey Light Blue Light Purple 13 Function View gt Panels gt Set auto hide for the Controls and Properties panels To view a panel when auto hide is selected clic
87. me and Author information Image Properties p File Name IMG 00039 _D jpg Software Librestream Technologies In DateTime Aug 11 2011 2 16 PM Resolution 720x480 Author Fred OD Title Description Keywords 28 Librestream Onsight Expert User Manual Onsight Expert Window Properties Panel Tabs Function Local Playback Properties displays the properties for the recording selected in the Thumbnails panel for playback Enter information into the Title Description and Keywords fields as desired You can also modify the Author information Local Playback Properties File Name REC 00017 Alme Software Onsight Expert 5 0 17 Start Dake Time Aug 15 2011 10 51 AM Duration 0 34 Has Annotation No Author The Administrator Title Description Keywords 29 Librestream Onsight Expert User Manual Installing Onsight Expert Software 3 Installing Onsight Expert Software There are two Onsight login methods your organization may choose for the Onsight Expert The two methods are e Onsight Account Service the Onsight Expert connects to the Onsight hosted service This method provides additional features outlined in sections 2 and 9 e Local Service the Onsight Expert does not use the Onsight hosted service For Local Service operation the first time you install the Onsight Expert software you will be prompted to enter an activation or release key Installation of subsequent version upgrades will require
88. nation settings on the Onsight Device that you are currently ina call session with Note that the Onsight Device can also control these features tip In a conference call any Onsight Expert call participant can control the Onsight Device that is the video source 6 11 1 Focus To focus automatically select Auto Focus To focus manually clear Auto Focus and adjust the focus with the slider You can also click on S to move the focus nearer to the subject or to move the focus away from the subject ip To fine adjust the focus level select the slider with your mouse and then use the left and right arrow keys on your keyboard 6 11 2 Zoom Use the slider to adjust the optical zoom level or click EN and ON on either side of the slider to select the minimum or maximum zoom If you want to stop zooming before the minimum or maximum level is reached click EN or ON again as applicable while the slider is still moving Tip To fine adjust the zoom level select the slider with your mouse and then use the left and right arrow keys on your keyboard 52 Librestream Onsight Expert User Manual How to Use the Call Features 6 11 3 Illumination front light on Onsight Device Click Illumination to toggle the front light on or off Use the slider to adjust the illumination level e Illumination is off Illumination is on 2 Macro illumination Onsight 2xxx device series Tip To fine adjust the illumination lev
89. nged by clicking on the color 4 The Colors palette will appear 5 Click on the new color to close the Colors palette and implement the color change for the duration of the current call teg Preferences Default a Current L Copy To Defaut Participant Colors Default _giegusgleeee I Current 1 MOUAAADAAAA Note The colors are shown in the order in which they will be used during playback of a recording or viewing of an image Telestration nl 88 Librestream Onsight Expert User Manual Configuring Application Preferences e Inthe My Color area changing Default will also change the color shown in the Call Participants tab Select the new color and click OK to save the change You can also change the color in Current and select Copy To Default to become the new default color e Inthe Participant Colors area the colors are shown in the order in which they will be used during the playback of a recording or viewing of an image Change the colors in Current and select Copy To Default to become the new default colors e The color change will be permanent even after disconnecting and making a new call 10 14 Remote Management Onsight Expert can be remotely managed by Onsight Management Suite using the Remote Management Web Service interface Once configured the Onsight Expert will periodically report its status to the Onsight Management Suite as well as download and install any software and configuration updates t
90. ngs found during the search f Onsight Mobile Control I Call Participants B Current Call Mh Search Results P amp EJ rheadministrator Video off gt To start and stop video streaming 1 To start streaming click Start receiving video 2 To pause streaming click ll Pause the received video 3 To stop streaming click E Stop receiving video Any Onsight Expert user as well as the Onsight Device that is the media stream source can control the live video stream 6 3 Stream Status The Stream Status bar displays the video bit rate If Onsight Expert detects any network problems it displays the current video bit rate in red 41 How to Use the Call Features Librestream Onsight Expert User Manual S Onsight Expert Conference Host File Edit View Tools Calling Help Activated amp Pee Oy eo e Call Participants Live Video F A The Administrator Local Conference Host 6 16 GL Paul 1000 Connected 6 16 eE Connected 5 59 CaA B21 Users 25 Contacts 3 call History ee CI 00 CY vr eb HE 3 File System fi Search g Audio Video Settings There are no images or recordings in the selected directory I Onsight Mobile Control gt Call Participants Current Call fff Search Results 3 VG a a The Administrator amp video On 528 x 368 10 fps 365 684 Kbps Stream Status bar Video bit rate Onsight Ex
91. nt Lori 2000 Participant ID 63465 t Receive Total 38 Kbps 38 Kbps 32 Kbps 32 Kbps 23 053 8 276 537 7 023 491 j Send Ta F Total 75kbps 76Kbps 64 Kbps 64 Kbps 29 755 10 974 398 9 363 860 Total 114Kbps 114Kbps 97 Kbps 97 Kbps 52 808 19 250 935 16 387 351 Stream Packet Count Byte Count Data Count Receive Total 509 Kbps 508 Kbps 475Kbps 474 Kbps 85 977 64 999 493 60 341 839 Send Total 78Kbps 77Kbps 66 Kbps 66 Kbps 31 678 11 481 079 9 760 695 Total 587Kbps 586Kbps 541Kbps 540 Kbps 117 655 76 480 572 70 102 534 Note Transmit bit rates and transmit counts do not include packet loss 43 Librestream Onsight Expert User Manual How to Use the Call Features 6 4 Recording a Call Onsight Expert can provide a complete record of a call including two way voice video subject audio images and telestration Calls can also be recorded without an active video stream i e audio only The recording controls are in the Playback Control bar beneath the video area of the window The controls change depending on the state of the window 6 4 1 Recording Two Way Voice Only If video is not required when recording a call Onsight Expert can record just the conversation two way voice You can record two way voice in Video Mode or Image Sharing Mode but in order to playback the recordin
92. ogram Fleslibrestream technelogies onsight c program flesiibrestream technologiestonsight program fles ibrestream technologies onsight ciprogram Fleslibrestream technologies onsight lpragram flesibrestream technologiestonsight Y Proxy Settings Snapshot cprogram Filestlibrestream technologiesjonsight ud Firewall Detect Sn kon Incoming Ring volume TeamLink Minimum Maximun 3 To test an existing sound click Play gt 4 To select a different sound for a particular ring or other signal click the icon to browse to a folder location to select a sound file wav format By default the application shows the folder where the built in Onsight Expert sound files are stored You can browse to a folder with different sound files if necessary 5 Click OK to save the changes 84 Librestream Onsight Expert User Manual Configuring Application Preferences 10 10 1 Setting Ring Volume For an incoming call the ring volume increases to a maximum level as long as the call remains unanswered The volume range is set using the Incoming Ring Volume controls gt To set the volume range for incoming ring tones 1 From the Onsight Expert window either Click the Modify your program preferences icon Ton the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the Sounds tab General Incoming Ring c program filesilibrestr
93. olbar or Select Edit gt Modify from the menu or Right click on the user and select Modify or Press Ctrl M 3 The Modify User window appears 71 Librestream Onsight Expert User Manual Administrative Tasks i Modify User Identification SIP Server Cisco Presence SEE User Name karen Password First Name Karen Last Name White kwhite sipsry librestream com 4 Make any necessary changes 5 Click OK to save the changes A Any user with administrative privileges can change the password of any other user except the user admin You must be logged in as admin to change that password 9 5 Modifying Existing Contacts The list of Personal contacts only shows up for the user who added them You can modify a Personal contact only if you added it using New not if it was added form Global Contacts For Local service only Only administrators will see the Group field in the Modify Contact window Only administrators can modify Contacts from the Shared group gt To modify an existing contact 1 From the Onsight Expert window display the Contacts tab highlight the name and either Click the Modify the selected contact icon on the toolbar or Select Edit gt Modify from the menu or Right click on the contact and select Modify or Press Ctrl M 2 The Modify Contact window appears 72 Librestream Onsight Expert User Manual Administrative Tasks EA Modi
94. omatically saved to a file with an mc file extension When you record a video Onsight Expert creates a session folder in which it saves these files The location of the folder is selected from the Onsight Expert window in Edit gt Preferences gt General in the Media Path area e g C Documents and Settings All Users Documents Onsight Expert The name of the session folder is based on the date time and user name using the convention yymmdd_hhmmss_Onsight Expert user where e yymmad is the date of the session e hhmmss is the time that the session started e Onsight Expert user is the user name that is logged into Onsight Expert e g 090910 132520 TheAdministrator The recording file name is based on media type a serial number and the source File names use the convention media serial Source extension where e media is REC for a recording e serial is a sequential number assigned by the source device 64 Librestream Onsight Expert User Manual Recordings e source is A for Onsight Expert e extension is Imc for recordings e g REC_00038_A Imc 8 1 1 Saving a Video Recording for Playback in QuickTime You can also save a version of the recording with a mov extension that will be recognized by the Apple QuickTime Player oO Recordings created with earlier versions of Onsight Expert before version 3 8 were not compatible with QuickTime but recordings made with version 3 and higher are playable with QuickTime without con
95. ons Icon Description Icon Thumbnail Snapshot take a snapshot E from the current recording and use it as the recording s thumbnail Live Snapshot take a snapshot of the live video The Properties panel Image Properties tab opens for annotating the image Share Live Snapshot take and share a snapshot from the active device Shares the snapshot with all participants Hide the thumbnails panel Fa Show the thumbnails panel 2 6 Stream Status Bar Icons eg Ea EJ The Administrator 4 Video On 528 x 368 Stream Status Bar Icons D20 x 366 Icon Description Indicates System Health and CPU usage For conference host also indicates ability to add additional call participants Green indicates additional participants can be added yellow indicates that at least one more call participant can be added red indicates that it may overload the system to add more call participants Connection Method clicking on icon opens the Firewall Detection Status window See your Onsight system administrator for info Video On indicates there is a video stream Video Off indicates there is no video stream Starting indicates the video stream Is starting Video Disabled indicates that video is disabled user is in Image Sharing mode Indicates the video resolution width x height 24 Onsight Expert Window Description Volume control Allows user to adjust speaker volume
96. ontrols panel Contacts tab has been selected modifies a contact See paragraph 9 5 Modifying Existing Contacts on page 72 If the Controls panel Users tab has been selected modifies a user See paragraph 9 4 Modifying Existing User Information on page 71 Edit gt Delete If the Controls panel Contacts tab has been selected deletes a contact If the Controls panel Users tab has been selected deletes a user Edit gt Delete All With No Data This menu item only appears if the Controls panel Call History tab has been selected This will delete all calls with no images or recordings Librestream Onsight Expert User Manual Onsight Expert Window Menu Item File View Tools Calling Help Hew Modify Delete Ctrl M Ctrl M Delete Global Contacts Ctrl t H eb BIE XN be Invite Guest My Profile Change Password Ctrl I Ctrl F Ctrl H Media Configurations Preferences File vier Tools Calling Mew Modify Delete Global Contacts CtrlH E Ctrl F Help Ctri hy Ctrl M Delete Chrl 6 K iig 2 P a Invite Guest Change Password Ctrl I My Profile Ctrl F Ctrl H Media Configurations Preferences ctrl E Ctrl F Help File View Tools Calling Mew Modify Del
97. pert also displays network stream statistics for each call participant in the Connection Status window gt To open the Connection Status window 1 Double click on the Video bit rate in the Stream Status bar or Select View gt Connection Status from the Onsight Expert window menu or Click on the Toolbar icon ge 2 The Connection Status window appears with the streaming data 1E Connection Status 54 Packet Loss Packet Loss Jitter Jitter Safin Bit Rate Bit Rate HAS Ne Mome Average Current Average Current Dracon Average Current sues Pau i000 oe 0 ASME d5ms Receive 342 042Kops 357 357 Kbps Disabled 42 Librestream Onsight Expert User Manual How to Use the Call Features 3 Click on the All Stream Bit Rates tab to show each call participant s stream bit rates 1E Connection Status video Bit Rates All Stream Bit Rates Bit Rate Bit Rate Data Bit Rate Data Bit Rate Average Current Average Current Lori 2000 Participant ID 63465 Total 15ikbps 152Kbps 129Kbps 129Kbps 47 944 17 479 629 14 879 857 CEREO E E E 561Kbps 560Kbps 516 Kbps 515Kbps 106 179 68 835 006 63 079 156 Stream Packet Count Byte Count Data Count Note Transmit bit rates and transmit counts do not include packet loss 1E Connection Status video Bit Rates All Stream Bit Rates Bit Rate Bit Rate Data Bit Rate Data Bit Rate Average Current Average Curre
98. pert window either Click the Modify your program preferences icon Ton the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the WebEx tab T a a m a wa General Site and Login o Calls Site Networking User Name Audio Password Sounds Telestration Default Meeting values sv j Te ESE passmord Lal Always Use Defaults a T rn os Proxy Settings Firewall Detect TeamLink 3 Enter the Site and Login information given to you by your system administrator For example e Site https mycorp webex com mycorp e User Name John e Password webex 4 Enter a meeting title and password in Default Meeting Values and then select OK 90 Librestream Onsight Expert User Manual Configuring Application Preferences gt To start a WebEx meeting 1 From the Onsight Expert window select Tools gt Start WebEx Meeting 2 The Start WebEx Meeting screen appears Start WebEx Meeting Password wEebex OK Cancel 3 The Title and Password entered in the Default Meeting Values in Edit gt Preferences gt WebEx appear here You can keep these defaults or change to a different Title and Password and then select OK When you are connected to the WebEx website and have entered the meeting the following pop up screen appears You may use this pop up screen to invite other
99. port Information 2 The Support Information window appears with the following information e Status is the current state of the Onsight license e Serial Number e Release Keys are the activation keys you entered if you performed an update The information provided includes Date Version and Key number gt To enter the release key 1 From the Onsight Expert window select Tools gt Enter Release Key 2 Enter the release key information 3 Click OK to close the window 35 Librestream Onsight Expert User Manual Answering amp Initiating Calls 5 Answering amp Initiating Calls Before you can answer or initiate a call you must be logged into Onsight Expert and be able to communicate with an Onsight endpoint through a network Onsight Expert can call multiple Onsight Expert or Onsight Devices or can answer an incoming call from Onsight Expert or Onsight Devices tip A conference call consists of more than two call participants The host of the conference call is the first Onsight Expert user who establishes the connection with two or more call participants tip When initiating a conference call it is important for the Onsight Expert conference host to have the appropriate network bandwidth and performance characteristics since the host s Onsight Expert application will be responsible for mixing the conference audio and restreaming the source video stream to all participants Please contact your Onsight system admin
100. r Press Ctrl P 2 The Preferences window appears Click the Calls tab teg Preferences General Calls dl Skart video on connection grating Fit video to window Audi 5 Renderer DirectDraw Sounds z Configuration Use Current Onsight Mobile Settings a Telestration Software Updates Miscellaneous Remote Management Encryption Mode Gauto Oon off WebEx SIP Messaging Tce O UDP Proxy Settings st Support SIP UPDATE Method Firewall Detect Maximum number of connections TeamLink __ Enable Auto Answer __ Disable recordings and saving snapshots for ALL participants Privacy Mode __ Disable recordings and saving snapshots For local participant 3 Inthe Miscellaneous area select the maximum number of connections desired from the drop down box for Maximum number of connections 4 Click OK to save the changes 78 Librestream Onsight Expert User Manual Configuring Application Preferences 10 5 Initial Connection State Configuration Your connection calling status can be one of these connection states Available Away Do Not Disturb or Offline gt To set the starting Connection State 1 From the Onsight Expert window either Click the Modify your program preferences icon Ton the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears at the General tab ag Preferences General Auto Login When Taking Snapshots
101. r a Uniform Resource Identifier that has been assigned for the user on a SIP Registrar An Onsight endpoint can initiate a call to the Onsight Expert user using this URI The form of the URI can be lt P address gt lt text gt Q lt IP address gt or lt S Pserver account gt lt SIP domain gt The lt P address gt can be in dotted decimal notation or a resolvable DNS name 7 Inthe SIP Server tab enter the SIP server information necessary for registration These fields are only required if you re using a SIP server If you are not using SIP server do not enable SIP registration Consult 68 Librestream Onsight Expert User Manual Administrative Tasks your Onsight system administrator for assistance with entering addresses The fields available on the SIP Server tab are New User Address 1198 168 1 203 Authentication User Name brianbrogn Type Transport TCP 5 OK Cancel Enable SIP Check to enable operation with a SIP server Registration Address Enter the IP address or DNS name of the SIP server on which this user has an account User Name Enter the user name for this user as it has been defined on the SIP server Password Enter the password for SIP server authentication This is different than the user s Onsight Expert login password 8 Click OK to save the user s profile 9 3 Adding a New Contact All users may add and modify their Personal contacts However only administrato
102. rnnnnnrrnnnnnrnvnnnnrnvnnnrnnnnnnrnnnnnnennnnnrnnnnnnrnnnnnnrnnnnssennnn 96 10 20 Onsight TeamLink rrrnrnnnnnrvnrnnnnnvnnrnnnnnrvnrnnnnnrnnrnnnnrrnnvnnnerennnnnnnsrnnnnnnnsrnnnnnn 97 11 End User License Agreement Luvanvevsmereaemmennnamnihkne 98 12 Librestream Contact Information esannnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnenr 99 Figures Figure 1 The Onsight System rrrrrnnnrrnnnnnnnovnnnrnnnnnnnnrrnnrrnnnnnnnssnnnnnnnnnnsnsennnnnnnnsnnsee 1 Figure 2 Onsight Expert Window rrannrronrnnnnnrvnvrnnnrrenvnnnnnnennrnnnnsennnnnsnsennnnnsnsennnnnsnee 4 Figure 3 Viewing Area rrrnnnrnnrnnnrnvnnnnrnvnnnnrnvnnnrnnnnnnrnnnnnnrnnnnnsnnnnnnrnnnnnrnnnnssennnnssennnn 22 Figure 4 Thumbnails Panel cccccssecccceseeeceeseecceeececceuseeceeseeeseeeessenseessgeesseaes 25 Librestream Onsight Expert User Manual Getting Started 1 Getting Started 1 1 The Onsight System The Onsight system provides real time video conferencing in locations that are usually not accessible with standard video conferencing equipment This includes locations such as test labs health care facilities factory floors service departments remote suppliers inspection areas customer facilities and other remote work team locations ACCESS POINT p ONSIGHT EXPERT WIRELESS CONNECTION b ONSIGHT a ng EXPERT OMSPGHT i ra DEVICE ie ON SIGHT OM SIGHT EXPERT DEWICE Figure 1 The Onsight System
103. rs using Local Service may create Shared contacts If you are connected to the Onsight Account Service you can add contacts from the Global Contacts database gt To add a new contact manually 1 From the Onsight Expert window display the Contacts tab and either Click the Create a new contact icon 4 on the toolbar or Select Edit gt New from the menu or Right click on any contact and select New or Press Ctrl N 2 The New Contact window appears 69 Librestream Onsight Expert User Manual Administrative Tasks EA New Contact Address pam 1io2 168 122 Group Shared gi Type DOK Cancel 3 Add the contact information that will allow you to call this user Name This is the contact s display name It will be listed in the Contacts list and appear in the Onsight Expert window during a call Address Enter the URI for the contact This is an IP address or a Uniform Resource Identifier that has been assigned for the contact on a SIP Registrar An Onsight endpoint can initiate a call to the Onsight Expert user using this URI The form of the URI can be lt P address gt lt text gt Q lt IP address gt or lt S Pserver account gt lt SIP domain gt The lt P address gt can be in dotted decimal notation or a resolvable DNS name Type Select Onsight Expert Onsight Device or 3rd Party Device from the drop down list The Type field identifies the type of contact that is bein
104. rt window Click the Invite a Guest icon amp on the toolbar or Select Edit gt Invite Guest from the menu or Right click on any contact and select Invite Guest or Press Ctrl l 2 The Invite Guest window appears e Invite Guest First Mame Last Mame Email Message to Guest Account Expiry 3 Enter the required information and a message if desired Select the number of days the guest can use Onsight Expert Click Send Invitation The guest will be emailed instructions on how to download and install the Onsight Expert client software 4 The guest is automatically added to your Contacts tab 74 Librestream Onsight Expert User Manual Configuring Application Preferences 10 Configuring Application Preferences Use the Preferences window to customize Onsight Expert for your environment You may not be able to change some of the configuration items in this section Users with administrative privileges have the capability to make configuration changes that other users may not be able to This access control feature is known as Configuration Access Control and is determined by your Onsight system administrator 10 1 Starting Onsight Expert Automatically gt To set Onsight Expert to start automatically when Windows starts up 1 From the Onsight Expert window either Click the Modify your program preferences icon Ton the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2
105. s to your WebEx meeting change meeting parameters and to close the meeting D Yo are now er Onsight Expert Note that at the top of the Onsight Expert window you can stop sharing Onsight Expert by selecting STOP Onsight Expert The Administrator File Edit View Tools Caling Help L PAGE OH 94 File System Live Video MG 00029 Djeg 23 091001 105704 Theadmin gg i ag 091002 104557 TheAdmin im 091002 104801 Theadmin 44091002 133835 Theadmin 91 Librestream Onsight Expert User Manual Configuring Application Preferences 10 16 Media Configurations 10 16 1 Standard Video and Audio Configurations A Media Configuration defines a set of video and audio properties The View Configuration window shows the configuration details gt To display the Media Configurations window 1 From the Onsight Expert window either Click the Manage the media configurations icon f on the toolbar or Select Edit gt Media Configurations from the menu or Press Ctrl E 2 The View Configuration window appears Select the Video or Audio tab to view that configuration Select the Details tab to view bit rates F View Configuration F view Configuration F view Configuration video Audio Details Video Audio Details video Audio Details Total Bit Rate Low Bandwidth v Device Type 2 Preferred Codecs o i Data Bit Overhead Stream RAG Bit Rate Total Bit
106. splaying the snapshot image Using this feature will create multiple Image tabs when taking more than one snapshot If not selected the snapshot image will be displayed in the same Image tab the tab s file name will change though Show the image tab when selected the snapshot image will immediately be shown in the Viewing area If not selected the Image tab is still created but the snapshot image will not be shown in the Viewing area until the Image tab is selected Show the properties when selected automatically shows the Image Properties of the snapshot image in the Properties panel upon capturing the image If not selected you must manually select the Properties panel Image Properties tab 4 Click OK to save the changes 82 Librestream Onsight Expert User Manual Configuring Application Preferences 10 9 Image and Video Storage Location gt To set the default location for image snapshots and video recordings saved during calls 1 From the Onsight Expert window either Click the Modify your program preferences icon jon the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears at the General tab fey Preferences General Calls Display in an image tab Networking Me Create a new image tab Audio mv Show the image tab z Sounds Show the properties Telestration Startup software Updates Run at Windows startup 7 Remot
107. sssseeeeeeeeseeeseeeeeeeeseeeaeeees 79 Video Configuratori EE ae iei EEEE EERE air 80 Audio COMMGUPALION sesedscnce2scscaseedconssaussenacbpadcnanzediecacesiecudacudencahuadsnaceecbeaayeed 81 Librestream Onsight Expert User Manual 10 8 Image Display OPtions ccccccccceccccceeeeseeseeeceeeeeseeeeeeeeeeeeesseeaeeeeeeessaaaaeees 82 10 9 Image and Video Storage Location rrarrrrrnnnnnnnvvnnrrnnnnnnnrrrnnvrnnnnnnnnrrnnnnnnnen 83 1010 Seng SONS sjaceceeesccceenecctiaecnescenteredatlebreeiecanaaddaseeesnicoasasedetesvecagcceucteeswesenict 84 10 10 1 Setting RING Volume rrrnrnrrrnnnnnnnvvnnrrnnnnnnnnvnnnnrnnnnnnnsrnnnnnnnnnnnnssnnnrnnnnsnneee 85 10 11 Selecting Audio Devices rrrrrrrnnrrnnnnnnnrvrnrrrnnnnnnrrrnnrrnnnnsnnsennnnnnnnnnnesennnnnnnnn 86 10 12 SMN Nr 87 TOUS TAPE vedr skdedeke 88 10 14 Remote Management rnnnnnnnnnnnnnnnnnnnnnnnrnnnnnrennnnnrnnnnnnennnnnnennnnnsnnnnnnennnnssennnn 89 1015 WB CONnMEr GNICING esre 90 10 16 Media Configurations cccccccccssseeccceeecseeeseeeeeeeeseeeeeeeeeeeeesaeaeeeeeeeessaaaasees 92 10 16 1 Standard Video and Audio Configurations cccccceessssseeeeeeeeeeeeeeees 92 10 16 2 Modifying Media Configurations ccccccccccceseesseeeeeeeeeeeaeeeeeeeeeeeeaeeeees 92 10 17 INGIWONK UNG asesesteecactescsenseastesdcecaceectonaveccctnonecasseavereisncteenteadvieastensesccenaeerecaactans 94 10189 FO NNN 95 10 19 Firewall Detect rrrrnrnnnnnr
108. strate ag 110812_091525_TheAdministrate PE 10812 105822 TheAdministrati 110812 105929 TheAdministrati 110812 1 10145_TheAdministrate gp 110812 1 24229 TheAdministrati Te vg 110812 TheAdministrator ud 110815_104656_TheAdministraty 7 My Documents bd Contacts ei Call History j Search 0 BRB No Video IMG 00063 D ipg 23 IMG 00053 D jpg fff Search Results sJ The Administrator Not in a call IMG 00063 D jpg 110812 15 2233 TheAdministrator REC 00017 Alme 57 Thumbnails panel Call Control bar q 100 s Images saiadoig pe salyadoig Librestream Onsight Expert User Manual 5 Note that there is now an Image tab for the selected image just below the Toolbar icons gt To control images from the Thumbnails panel 1 To view rename delete save to a different location or email a snapshot right click the thumbnail and select the desired menu option Display In New Tab Display In New Image Window Rename Image Delete Image Save Image As BOX ALL Email Image e Display In New Tab displays an image in a new tab just below the Toolbar icons this allows multiple Image tabs to be open e Display In New Image Window displays the image in a separate resizable image window you can also double click the thumbnail e Rename Image renames the image to a d
109. stream website at http Awww librestream com support 1 4 Onsight Expert Software Package The Onsight Expert software package Is available in zip or CD format or via internet download Included is e Onsight Expert software e Onsight Expert User Manual e Onsight Expert Release Notes e Onsight Device User Manual e Onsight Device Quick Start Guides e Onsight Device Regulatory and Safety Guides e Onsight Device Release Notes e End User License Agreement e Copyright information Librestream Onsight Expert User Manual Getting Started 1 5 User Interface Features 1 5 1 General Conventions The symbol is used to identify to the user a sequence of steps that need to be performed for a specific function i e gt To set the Standby delay Bold is used to identify a screen name menu name screen message or specific icon name called out in an instruction i e The message Video resumed appears The icon identifies to the reader important information to be read The Vicon identifies to the reader information that is useful for the function being described 1 5 2 Terminology and Definitions Expert refers to the user of the Onsight Expert software i e Onsight Expert software installed on the expert s computer Onsight Expert or an Onsight Device is designated as an endpoint Video or Recording can be used interchangeably depending on context and can refer to a video recording which may
110. system administrator gt To display the Firewall settings 1 From the Onsight Expert window either Click the Modify your program preferences icon jon the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the Firewall Detect tab Status Calls Ee Client state Enabled Networking Connectivity sr Gamer Garnes Network SU om Telestratian Software Updates Remote Management m 2 Use custom settings Firewall Detect Path TeamLinkwWwebService Client asmx HTTP Port HTTPS Port Advanced amp Preferences OK Cancel 96 Librestream Onsight Expert User Manual 10 20 Onsight TeamLink Onsight TeamLink enables Onsight to work across firewalls For information on configuring the TeamLink screen contact your Onsight system administrator gt To display the TeamLink settings 1 From the Onsight Expert window either Click the Modify your program preferences icon Ton the toolbar or Select Edit gt Preferences from the menu or Press Ctrl P 2 The Preferences window appears Click the TeamLink tab T E a T Im im 1 Wy General Status Calls Registration Status Wot Registered Networking Audio Registration Settings Sounds __ Enable Onsight TeamLink registration Software Updates Path TeamLinkWwebService Client asme Remote M
111. ters during live streaming See paragraph 6 10 Audio Video Settings from the Controls Panel on page 50 F audio video Settings 19 Librestream Onsight Expert User Manual Onsight Expert Window Controls Panel Tabs Function Onsight Mobile Control allows Onsight Expert to remotely control the Focus Zoom and Illumination of the connected Onsight Device It allows control of the Telestration colors of all Onsight call participants It is also possible to select an external video source for the connected Onsight Device from the Video Source field For information on Focus see paragraph 6 11 1 Focus on page 52 For information on Zoom see paragraph 6 11 2 Zoom on page 52 For information on Illumination see paragraph 6 11 3 Illumination front light on Onsight Device on page 53 For information on Telestration color see paragraph 6 12 Telestration Colors and Controls on page 53 Call Participants shows information for each call participant Note that in this case that the first Onsight Expert in the call is labeled as the Conference Host since there are at least 3 call participants Local Conference Host 15 40 Connected Lori 2000 Connected 3 36 FCB l Call Participants If 1 other participant left the call then the initiator of the call would no longer have the Conference Host label as there are only 2 call participants as shown below The Administrator Connected 16 49
112. ties XML format 4 Log Out CA Hide BB Exit Eile Edit view Tools Calling Help File gt Import Contacts and Users Import contacts and users from a file This feature is only available when connected to the Local Service Import Contacts and Users Export Contacts and Users Log Out Hide Exit Librestream Onsight Expert User Manual Onsight Expert Window Menu Item Function File Edit view Tools Calling Help File gt Export Contacts and Users Export contacts and users to a file O This feature is only available when connected to the Local Service Import Contacts and Users it Export Contacts and Users E Log Out CA Hide BS exit Eile Edit View Tools Calling Help File gt Log In Log in as a different user without exiting the application See paragraph 4 2 Exiting and Logging Out on page 33 File Edit View Tools Calling File gt Log Out les Save Call s Ctrl 5 Log out without exiting the application Email Call See paragraph 4 2 Exiting and Logging Out on page 33 4 Log Que CA Hide BB Exit Librestream Onsight Expert User Manual Onsight Expert Window Menu Item Function Edit wiew Tools Calling Help Pues Close hide Onsight Expert window T
113. tus Bar ICONS vcsisiniscssaicanesecsesavsnoedsansdacedesavanddavsaeandcuswacsaosseersanedaos 24 Thumbnails Panel xcs sec 2ecarcecacetesanexesmescscetesaessameseenciesenseceseccaneneienodecmeceancieseue 25 Properties Panel wecicscccesnncrecdeneusenesnacdeudetiouncccenecnsedeaneenceuecssnnedeanencenecseuceusesess 26 Installing Onsight Expert Software nnrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnr 30 Initial Installation 2 2 cece ceccceeececeeeeceeeeseeeeeeeeeeseeeseueesseeeeseueeseeeesseeesseeeess 30 Performing AN Upgrade ccccccccccsseccecesceeceeceeseeececsuceeseeeesseeecessueeeesaaes 31 Starting Onsight Belur 32 KE Ne 32 Exiting and Logging OUt se 33 Activating the Software cccccccccccccccceeecseeeeeeeeeeeeeeeeeeeeeeesseeaeeeeeeeeessaaaeess 34 Activation Release Key Information cccsssccccsseeeeceeeeeeseeeeeneeeesaaees 35 Answering amp Initiating Calls ssssnnnnnnernnnnnnnnnnnnennnnnnnnnnnnnennnnnnnnnnnnnevnnnnnn 36 Answering an Incoming Call ccccccccceccseeeseeeeeeeeeseeeeeeeeeeessueaeeeeeeeesssaeaeess 36 SET 100 EG EEE EEE NN 37 Ending a Call EE AE ENE 38 How to Use the Call Features sansene 39 Librestream Onsight Expert User Manual 6 1 6 2 6 3 6 4 6 4 1 6 4 2 6 5 6 6 6 7 6 8 6 9 6 9 1 6 9 2 6 10 6 11 6 11 1 6 11 2 6 11 3 6 12 6 12 1 6 12 2 6 12 3 6 12 4 7 1 7 2 8 1 8 1 1 9 1 9 2 9 3 9 4 9 5 9 6 9 7 10 10 1 10 2 10 3 10 4 10 5 10
114. ucas2500 testsip Onsight Mobile mc7S sip mycorp i Paul 1000 192 168 1 162 E Roger 1000 192 168 100 102 Shared i Fred OD1 fredoditestsip li Fred OD2 fredod2 testsip li Fred OE fred testsip libres Make a call or play a recording to display video 2 Users E Call History There are no images or recordings in the selected call history 3 File System fi Search i Search Results 3 call History eI A the administrator Not in a call 37 Librestream Onsight Expert User Manual Answering amp Initiating Calls You may also select the name of a contact from a previous call in the Call History tab If the desired name does not appear in either the Contacts or Call History tabs it means that the user has not been added to the Contacts tab Contact your Onsight system administrator Double click the name or previous call or click Call the selected contact 4 in the toolbar You will hear the outgoing rings or a busy signal just as you would on a conventional phone When the user on the other end answers the call e a Current Call tab opens in the Thumbnails panel as shown below e the Contacts tab switches to the Onsight Mobile Control tab and e you can now communicate through audio video or images Onsight Expert Fred ODZ File Edit Yiew Tools Calling Help Activated Pa o ow Ee Onsight Mobile Control i Live Video es IMG 00049 D ipg Jj sanuadotg Focus i Auto Focus
115. ve an active internet connection to activate the software automatically If your site uses a http proxy then you can configure the Onsight proxy settings see paragraph 10 18 Proxy Settings on page 95 If you do not have an internet connection contact Librestream Support for assistance with Manual activation gt To automatically activate the Onsight Expert software 1 Start the Onsight Expert software see paragraph 4 1 Logging In on page 32 2 Log in with a Local service username and password 3 The Online Activation dialog box appears ER Online Activation Please enter your two part activation key LG pan ad set Enter the activation key Click Activate The Librestream activation server verifies the activation key When the activation is complete click Done ee o Ol SS Keep a copy of your activation key in a safe place 34 Librestream Onsight Expert User Manual Starting Onsight Expert 4 3 1 Activation Release Key Information For Onsight Expert versions 3 4 and higher a release key may need to be entered Release keys are entered from the Tools menu The key used for the update does not expire on an anniversary date and may be used to reinstall the software update as many times as necessary on the same licensed PC om Release keys are not required if you are connected to the Onsight Account Service gt To display activation status 1 From the Onsight Expert window select View gt Sup
116. verting to QuickTime format For recordings made prior to version 3 of Onsight Expert use the procedure below to convert them to QuickTime format When playing a recording in QuickTime telestration is not displayed and voice annotations are not available 1 From the Thumbnails tab right click on the recording you want to save and select Save Recording As Play Recording Track Properties tl Voice Annotation b eO Rename Recording Delete Recording al Save Recording 5 ise Email Recording 2 The Save As window appears Save Recording s Savein C3 Onsight Expert O F p fal 090114 150957 TheAdministrator_OnsightMobile 090515 151129 TheAdministi if 090126 204727 The dministrator OnsightMobile 090515 152547 TheAdministi My Recent 090128 202244 TheAdministrator_OnsightMobile 090515 153419 TheAdministi Documents 090501 150703 Theadministrator Onsight1000 2090619 124607 The dminist 090501_151935_TheAdministrator_OnsightMobile 090619 143404 TheaAdrministi E 090505140124 TheaAdministrator TheAdministrator 090619 153374 TheAdministi 090505_143832_TheAdministrator_Onsight1000 090623 102909 TheAdministi 090505 144708 TheAdministrator Onsight1000 090623 104838 TheAdministi 090505 150247 TheaAdrministrator TheAdministrator 090623 110820 TheAdrministi Desktop Va 090512 104348 TheAdministrator TheAdministrator 090623 112558 TheAdministi 090513 115230

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