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1. 2 Installation HandyTone 496 Analog Telephone Adaptor is an all in one VoIP integrated device designed to be a total solution for networks providing VoIP services The HandyTone 496 VoIP functionalities are available via regular analog telephones The following photo illustrates the appearance of a HandyTone 496 Top View Side Views RJ45 RJ11 10M Ethernet FXS Port LAN WAN Phone mM 5V 1200mA BUTTON Ryu GREEN LED Phone Interconnection Diagram of the HandyTone 496 Internet ADSL Cable Modem Ethernet Analog Phone Analog Phone WAN FXS 1 FXS 2 Cordless Phone Cordless Phone LAN PC PC PC Fax Fax HandyTone 496 User Manual Grandstream Networks Inc HandyTone 496 has two FXS ports The PHONE port next to the LAN is FXS port 1 and the PHONE2 on the side of the HandyTone 496 is FXS port 2 Each FXS port can have a separate SIP account This is a key feature of HandyTone 496 Both ports can make calls concurrently Following are the steps to install a HandyTone 496 l Connect a standard touch tone analog telephone or fax machine to PHONE port Connect another standard touch tone analog telephone or fax machine to PHONE2 port Insert the Ethernet cable into the WAN port of HandyTone 496 and connect the other end of the Ethernet cable to an uplink port a router or a modem etc Connect a PC to the LAN port of HandyTone 496 Insert the power adapter into the HandyTone 496 and connect it t
2. ssid purposely not displayed for security protection Password IP Address E dynamically assigned via DHCP default or PPPoE will attempt PPPoE if DHCP fails and following is non blank PPPoE account ID PPPoE password Preferred DNS server po Jo E statically configured as IP Address 192 168 1 Subnet Mask Default Router DNS Server 1 DNS Server 2 Time Zone current setting is GMT 6 00 US Central Time Chicago Daylight Savings E No E Yes if set to Yes display time will be 1 hour ahead of normal 15 HandyTone 496 User Manual Grandstream Networks Inc NAT DHCP Server Information Configuration Device Mode NAT Router Bridge Cloned WAN MAC EN A E E NM 1 MS LAN Subnet Mask 2562552550 default is 255 255 255 0 LAN DHCP Base 19246824 IP base IP for the LAN port default 1s 192 168 2 1 DHCP IP Lease Time DMZ IP a in units of hours default is 120 hours or 5 days WAN port LAN port m WAN port E WAN port i WAN t Port Forwarding ie WAN port E WAN port Sy WAN port E 000001 WAN port LAN port End User This contains the password to access the Web Configuration Menu This Password field 1s case sensitive 16 HandyTone 496 User Manual Grandstream Networks Inc IP Address Time Zone Daylight Savings Time Device Mode Cloned WAN MAC Address LAN Subnet Mask LAN DHCP Base IP DHCP IP Leas
3. embedded STUN client inside the HandyTone ATA will attempt to detect if and what type of firewall NAT it is sitting behind through communication with the specified STUN server If the detected NAT is a Full Cone Restricted Cone or a Port Restricted Cone the HandyTone ATA will attempt to use its mapped public IP address and port in all its SIP and SDP messages If the NAT Traversal field is set to Yes with no specified STUN server the HandyTone ATA will periodically every 20 seconds or so send a blank UDP packet with no payload data to the SIP server to keep the hole on the NAT open This parameter specifies how often the HandyTone ATA sends a blank UDP packet to the SIP server in order to keep the hole on the NAT open NAT IP address used in SIP SDP message Default is blank SIP Extension to notify SIP server that the unit is behind the NAT Firewall This 1s the IP address of the configured TFTP server If it is non zero or not blank the HandyTone ATA will attempt to retrieve new configuration file or new code image from the specified TFTP server at boot time It will make up to 3 attempts before timeout and then it will start the boot process using the existing code image in the Flash memory If a TFTP server is configured and a new code image is retrieved the new downloaded image will be verified and then saved into the Flash memory Default is No When set to Yes a SUBSCRIBE for Message Waiting Indication wi
4. method because it is more reliable and works well in most network conditions If the service provider supports T 38 please use this method by selecting Fax mode to be T 38 If the service provider does not support T 38 pass through mode may be used To send or receive faxes in fax pass through mode users will need to select all the Preferred Codecs to be PCMU PCMA 5 5 LED Light Pattern Indication Following tables show the LED light pattern indication The LED shows PHONE status only RED LED indicates abnormal status DHCP Failed or WAN No Cable Button flashes every 2 seconds if DHCP is configured HandyTone 496 fails to register Button flashes every 2 seconds if SIP server is configured GREEN LED indicates normal working status Message Waiting Indication Button flashes every 2 seconds RINGING Button flashes at 1 10 second RINGING INTERVAL Button flashes every second 13 HandyTone 496 User Manual Grandstream Networks Inc 6 Configuration Guide 6 1 Configuring HandyTone 496 WAN IP through Voice Prompt 6 1 1 DHCP Mode Follow section 5 1 with voice menu option 01 to enable HandyTone 496 to use DHCP 6 1 2 STATIC IP Mode Follow section 5 1 with voice menu option 01 to enable HandyTone 496 to use STATIC IP mode then use option 02 03 04 to set up HandyTone 496 s IP Subnet Mask Gateway respectively 6 2 Configuring HandyTone 496 with Web Browser HandyTone 496 series ATA has an embedded Web server that will respond t
5. selection Static IP Mode 02 IP Address IP address The current WAN IP address 1s announced Enter 12 digit new IP address if in Static IP Mode Subnet IP address Gateway IP address _05___ DNS Server IP address TFTP Server IP address Same as menu 02 Direct IP Calling When entered you will be prompted a dial tone then enter 12 digit IP address This menu can also be entered by pressing the button again EE Messages Pending Enter 9 to dial pre configured phone number S Voice Messages to retrieve VM RESET Enter 9 to reboot the phone Enter encoded MAC address to restore factory default setting EE Invalid Entry Automatically returns to main menu Notes e Once the button is pressed it enters the voice prompt main menu If the button is pressed again while it is already in the voice prompt menu it jumps to Direct IP Call option and a dial tone is prompted shifts down to the next menu option returns to the main menu 9 functions as the ENTER key in many cases to confirm an option All entered digit sequences have known lengths 2 digits for menu option and 12 digits for IP address Once all of the digits are collected the input will be processed e Key entry can not be deleted but the phone may prompt error once it is detected 9 HandyTone 496 User Manual Grandstream Networks Inc 5 2 Make Phone Call
6. ANDYTONE 496 WITH WEB BROWSER sccscescecceccscesceccecescesess 14 6 2 1 Access the Web Configuration MCN a A as 14 Q22 ENUS CON OUO ON cirit PEE AE EE EE EES 14 623 Advanced User CON QUTIGION lt A 18 6 2 4 Saving the Configuration ChaNg S cccccccoooooonnnnnnnnnnnnnnnonannnnnnnnnononnnnnnnnannnnnnnnnnnns 26 6 2 5 Rebooting the HandyTone 496 from Remote ococooononooonnnnnccnnnnnnnnnanocnnnnnnnnnnnnnos 26 6 3 CONFIGURATION THROUGH A CENTRAL SERVER csccsececcceccesccscceccccescceccescetseusees 27 gt SOFTWARE UPGRADE 0 e ea Ba ateos 28 AE UPGRADE THROUGH LETRA ce etc oda 28 RESTORE FACTORY DEFAULT SETTING 2 cececcccccccccccccccccccces 29 HandyTone 496 User Manual Grandstream Networks Inc 1 Welcome Congratulations on becoming an owner of HandyTone 496 You made an excellent choice and we hope you enjoy all of its capabilities Grandstream s HandyTone 496 is an all in one VoIP integrated access device that features superb audio quality rich functionalities high level of integration compactness and ultra affordability The HandyTone 496 is fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market Grandstream HandyTone 496 is a new addition to the popular HandyTone product family The new HandyTone 496 features two FXS ports each with independent SIP accounts HandyTone 496 User Manual Grandstream Networks Inc
7. User Manual HandyTone 496 Analog Telephone Adaptor For SW Release Version 1 0 2 6 Grandstream Networks Inc www grandstream com G Dll NETWORKS ndstrean nnovative IP Telephony HandyTone 496 User Manual Grandstream Networks Inc Table of Contents TT WELCOME ota a li a ia 3 2 INSTALLATION lio eoe des ees 4 3 WHAT IS INCLUDED IN THE PACKAGE ccccccccccccocccccccccnccccnccnacocononacncnococonaciconones 6 Ou SAFETY COMPLIANCE sn a a ia na ina 6 E SIA A altar tcl ate arc essai siatsios nan Gus neato deat nares senate tanneries 6 A PRODUCE TOV ER VEE WW cuasi 7 Al IRE YEA TURES o brea a hese ia ia da aia 7 42 HARDWARE SPECICATION sic c33 Secu tacts nee a ndo Dead 8 S BASIC OPERA TIONS uc 9 5 1 GET FAMILIAR WITH VOICE PROMPT cccceccsccsccecccccsccccceccscescescescescescescescescesceecs 9 Ie INIAKE PHONE ATES diran delas 10 5 2 1 Calling phone or extension numbers occccooooonccnnnnnnnnnncnnnnnonannnnnnnnnnnannnnnnnnnananinnns 10 322 Direct IP Cal Si ds 10 3 23 TES e AAA A ee needs Il TA ANNL TES OA A ee eee sen ee ne 11 Ez GWY CON TEEN CI aio TZ 539 CALI PEA TURES a dae ea 12 5 3 1 Call Features Table lia 12 SA FAX SOP POL Tonn T 13 53 WED LIGHT PATTERN INDICATION ienis al 13 6 CONFIGURATION GUIDE cuina 14 6 1 CONFIGURING HANDYTONE 496 WAN IP THROUGH VOICE PROMPT 0eceeees 14 Cd DTA GIVI a Io in aereo act coo 14 OL STATIC TP MOE ot lis and O dotados 14 6 2 CONFIGURING H
8. andyTone ATA has an assigned PSTN telephone number this field should be set to Yes Otherwise set it to No If Yes is set a user phone parameter will be attached to the From header in SIP request Default is No Use only if proxy supports 484 response Sets the prefix added to each dialed number Default is 4 seconds This parameter allows users to configure the FP key to be used as the Send or Dial key If set to Yes pressing this key will immediately trigger the sending of dialed string collected so far In this case this key is essentially equivalent to the Re Dial key If set to No this key will then be included as part of the dial string to be sent out This parameter when set to Yes will force random generation of both the local SIP and RTP ports This is usually necessary when multiple HandyTone ATAs are behind the same NAT 24 HandyTone 496 User Manual Grandstream Networks Inc NAT Traversal Keep alive interval Use NAT IP Proxy Require TFTP Upgrade Server Subscribe for MWI Offhook Auto Dial Send Flash Event FXS Impedance Caller ID Scheme Onhook Voltage This parameter defines whether the HandyTone ATA NAT traversal mechanism will be activated or not If activated by choosing Yes and a STUN server is also specified then the HandyTone ATA will behave according to the STUN client specification Under this mode the
9. bled or not Detected NAT Type This field shows what kind NAT the HandyTone is connected to via its WAN port It is based on STUN protocol 6 2 3 Advanced User Configuration To login to the Advanced User Configuration page please follow the instructions in section 6 2 1 to get to the following login page The password is case sensitive and the factory default password for Advanced User is admin 18 HandyTone 496 User Manual Grandstream Networks Inc Password Advanced User configuration includes not only the end user configuration but also advanced configuration such as SIP configuration Codec selection NAT Traversal Setting and other miscellaneous configuration Following is a snap shot of the advanced configuration page Admin Password purposely not displayed for security protection FXS Port 1 SIP Server ad lcd dl e g SIp mycompany com or IP address Outbound Proxy e g proxy myprovider com or IP address if any SIP User ID diia the user part of an SIP address Authenticate ID laca can be identical to or different from SIP User ID Authenticate A purposely not displayed for security protection Password Name optional e g John Doe Register Poo rie i in minutes default 1 hour max 45 days local SIP port ia default 5060 local RTP port 500 1024 65535 default 5004 Enable Call Features E No E Yes Gf Yes Call Forwarding amp Call Waiting Disable ar
10. e supported locally Send DTMF in audio via RTP RFC2833 via SIP INFO DTMF Payload tot Type HandyTone 496 User Manual Grandstream Networks Inc FXS Port 2 SIP Server SP ycompany com e g sip mycompany com or IP address Outbound Proxy e g proxy myprovider com or IP address if any SIP User ID 3125250 the user part of an SIP address Authenticate ID 3125250 can be identical to or different from SIP User ID Authenticate PO purposely not displayed for security protection Password Name O e g John Doe Register Expiration a in minutes default 1 hour max 45 days local SIP port 5 default 5062 local RTP port 58 1024 65535 default 5008 Enable Call s No Es Yes Gf Yes Call Forwarding Call Waiting Disable are Features supported locally Send DTMF in audio viaRTP RFC2833 via SIP INFO DTMF Payload 101 Type General Misc Settings Preferred Vocoder l current setting is PCMU HDA choice 1 in listed order current setting is PCMA choice 2 current setting is G723 choice 3 current setting is G729 choice 4 R current setting is G726 32 choice 5 E current setting is iLBC choice 6 Voice Frames per TX i up to 10 20 32 64 for G711 G726 G723 other codecs respectively G723 rate Es 6 3kbps encoding rate E 5 3kbps encoding rate iLBC frame size E 20ms E 30ms
11. e Time DMZ IP Port Forwarding There are 2 modes under which the HandyTone ATA can operate If DHCP mode is enabled then all the field values for the Static IP mode are not used even though they are still saved in the Flash memory The HandyTone ATA will acquire its IP address from the first DHCP server it discovers from the LAN it is connected To use the PPPoE feature the PPPoE account settings need to be set The HandyTone will attempt to establish a PPPoE session if any of the PPPoE fields is set If Static IP mode is enabled then the IP address Subnet Mask Default Router IP address DNS Server primary DNS Server 2 secondary fields will need to be configured These fields are reset to zero by default This parameter controls how the displayed date time will be adjusted according to the specified time zone This parameter controls whether the displayed time will be daylight savings time or not If set to Yes then the displayed time will be 1 hour ahead of normal time To use the device as a router or a bridge Allow the user to set a specific MAC address Set in Hex format Sets the LAN subnet mask Default value is 255 255 255 0 Base IP for the LAN port which functions as a Gateway for the subnet Default value is 192 168 2 1 Value is set in units of hours Default value is 120hr 5 Days The time IP address are assigned to the LAN clients Forward all WAN IP traffic to a specific IP address if no ma
12. evice configuration via built in IVR Web browser or central configuration file through TFTP or HTTP Support firmware upgrade via TFTP or HTTP with encrypted configuration files Ultra compact wallet size and lightweight design great companion for travelers Compact lightweight Universal Power adapter HandyTone 496 User Manual Grandstream Networks Inc 4 2 Hardware Specification The table below lists the hardware specification of HandyTone 496 Model HandyTone 496 LAN interface 1xRJ45 10Base T WAN interface 1xRJ45 10Base T FXS telephone port Button 2XFXS 1 LED Green and red color Universal Switching Input 100 240VAC 50 60 Hz Power Adaptor Output SVDC 1200mA UL certified Dimension 70mm W 130mm D 27mm H Weight 0 6lbs 0 3kg Temperature 40 130 5 45 C Humidity 10 90 non condensing Compliance FCC CE C Tick HandyTone 496 User Manual Grandstream Networks Inc 5 Basic Operations 5 1 Get Familiar with Voice Prompt HandyTone 496 has stored a voice prompt menu for quick browsing and simple configuration Currently the voice prompt menu and the LED button are designed for FXS port 1 only To enter this voice prompt menu simply press the button or from the analog phone Voice Prompt Main Menu Enter a Menu Option Enter for the next menu option Enter HF to return to the main menu Enter 01 06 47 86 99 menu option 01 DHCP Mode Enter 9 to toggle the
13. for G729 G728 64 x10ms and 64 x2 5ms frames respectively This defines the encoding rate for G723 vocoder By default 6 3kbps rate is chosen This sets the LBC frame size in 20ms or 30ms This defines payload time for iLBC Default value is 98 The valid range is between 96 and 127 23 HandyTone 496 User Manual Grandstream Networks Inc Silence Suppression This controls the silence suppression VAD feature of G723 and G729 If set to SIP Registration Unregister on Reboot Fax Mode Layer 3 QoS Layer 2 QoS Use DNS SRV User ID is Phone Number Early Dial Dial Plan Prefix No Key Entry Timeout Use as Send Key Use Random Port Yes when a silence is detected small quantity of VAD packets instead of audio packets will be sent during the period of no talking If set to No this feature is disabled This parameter controls whether the HandyTone ATA needs to send REGISTER messages to the proxy server The default setting is Yes Default is No If set to yes the SIP user will be unregistered on reboot T 38 Auto Detect FoIP by default or Pass Through must use codec PCMU PCMA This field defines the layer 3 QoS parameter which can be the value used for IP Precedence or Diff Serv or MPLS Default value is 48 This contains the value used for layer 2 VLAN tag Default setting is blank Default 1s No If set to Yes the client will use DNS SRV for server lookup If the H
14. his parameter is set to No the HTML configuration update via WAN port is disabled 6 2 4 Saving the Configuration Changes Once a change is made users should click on the Update button in the Configuration page The HandyTone 496 will then display the following screen to confirm that the changes have been saved Your configuration changes have been saved They will take effect on next reboot Users are recommended to power cycle the HandyTone 496 after seeing the above message 6 2 5 Rebooting the HandyTone 496 from Remote 26 HandyTone 496 User Manual Grandstream Networks Inc The administrator of the HandyTone 496 can remotely reboot the HandyTone ATA by clicking on the Reboot button at the bottom of the configuration page Once done the following screen will be displayed to indicate that rebooting is underway The device is rebooting now You may relogin by clicking on the link below in 30 seconds Click to relogin At this point the user can relogin to the HandyTone 496 after waiting for about 30 seconds 6 3 Configuration through a Central Server Grandstream HandyTone ATAs can be automatically configured from a central provisioning system When HandyTone ATA boot up it will send TFTP or HTTP request to download configuration files there are two configuration files one is cfg txt and the other is cfg000b82xxxxxx where 000b82xxxxxx is the MAC address of the HandyTone ATA Fo
15. iLBC payload type between 96 and 127 default is 97 Silence Suppression Es No E Yes 20 HandyTone 496 User Manual SIP Registration Unregister On Reboot Fax Mode Layer 3 QoS Layer 2 QoS Use DNS SRV User ID is phone number Early Dial Dial Plan Prefix No Key Entry Timeout Use as Dial Key Use random port NAT Traversal keep alive interval Use NAT IP Proxy Require TFTP Upgrade Server SUBSCRIBE for E MWI Grandstream Networks Inc 9 Yes E No 9 Yes E No E T 38 Auto Detect E Pass Through Diff Serv or Precedence value 802 10 VLAN Tag 802 1p priority value 0 7 e No L Yes e No E Yes E No E Yes use Yes only if proxy supports 484 response this prefix string 1s added to each dialed number i in seconds default is 4 seconds E No E Yes af set to Yes will function as the Re Dial key G No E Yes E No E Yes STUN server is all calla URI or IP port 2 in seconds default 20 seconds if specified this IP address is used in SIP SDP message if specified the content will appear in Proxy Require header 168 75 215 188 n for remote software upgrade and configuration No do not send SUBSCRIBE for Message Waiting Indication E Yes send periodical SUBSCRIBE for Message Waiting Indication k Auto Dial User ID extension to dial automatically when Offhoo offhook Send F
16. ided in standard release Users can configure Vocoders in a preference list that will be included with the same preference order in SDP message The first Vocoder in this list can be entered by choosing the appropriate option in Choice 1 Similarly the last Vocoder in this list can be entered by choosing the appropriate option in Choice 7 This field contains the number of voice frames to be transmitted in a single packet When setting this value the user should be aware of the requested packet time used in SDP message as a result of configuring this parameter This parameter is associated with the first vocoder in the above vocoder Preference List or the actual used payload type negotiated between the 2 conversation parties at run time e g 1f the first vocoder is configured as G723 and the Voice Frames per TX 1s set to be 2 then the ptime value in the SDP message of an INVITE request will be 60ms because each G 723 voice frame contains 30ms of audio Similarly if this field is set to be 2 and if the first vocoder chosen is G729 or G711 or G726 then the ptime value in the SDP message of an INVITE request will be 20ms If the configured voice frames per TX exceeds the maximum allowed value the HandyTone ATA will use and save the maximum allowed value for the corresponding first vocoder choice The maximum value for PCM is 10 x10ms frames for G726 it is 20 x10ms frames for G723 it is 32 x30ms frames
17. ived a 4xx response for the INVITE and we will try to recover the call The busy tone is just to indicate to the transferor that the transfer has failed Busy tone keeps playing This means we have failed to receive the second NOTIFY from the transferee and decided to time out Note this does not indicate the transfer has been successful nor does it indicate the transfer has failed When transferee 1s a client that does not support the second NOTIFY such as our own earlier firmware this will be the case In bad network scenarios this could also happen although the transfer may have been completed successfully 5 2 4 Attended Transfer Assuming that call party A and B are in conversation A wants to Attend Transfer B to C l 2 3 A presses FLASH on the analog phone or Hook Flash for old model phones to get a dial tone A then dial C s number then or wait for 4 seconds A and C now in conversation A can hang up 11 HandyTone 496 User Manual Grandstream Networks Inc Note When intended Transfer failed if A hangs up the HandyTone 496 will ring user A again to remind A that B 1s still on the call by pressing FLASH or Hook again will restore the conversation between A and B 5 2 5 3 way Conferencing Assuming that call party A and B are in conversation A wants to bring C in a conference 1 A presses FLASH on the analog phone or Hook Flash for old model phones to get a dial tone 2 A dials 23 then C s numbe
18. lash Event No E Yes Flash will be sent as a DTMF event if set to Yes FXS Impedance current setting is 600 Ohm North America Caller ID Scheme current setting is Bellcore 21 Onhook Voltage Disable Call Waiting Polarity Reversal NTP Server Send Anonymous Lock keypad update WAN side http HandyTone 496 User Manual Grandstream Networks Inc current setting is 48V Es No E Yes E No E Yes reverse polarity upon call establishment and termination ella URI or IP address G No L Yes caller ID will be blocked 1f set to Yes G No E Yes configuration update via keypad is disabled if set to Yes E No E Yes WAN side access to http server will be rejected if set to access No Admin Password SIP Server Outbound Proxy SIP User ID Authenticate ID Authenticate Password Name Register Expiration Local SIP port Local RTP port This contains the password to access the Advanced Web Configuration page This field is case sensitive SIP Server s URI or IP address SIP Outbound Proxy Server s URI or IP address SIP service subscriber s User ID SIP service subscriber s Authenticate ID Can be identical to or different from SIP User ID SIP service subscriber s account password SIP service subscriber s name which will be used for Caller ID display This parameter allows the user to specify the time frequency in minutes the HandyTone ATA refreshes its registration
19. ll be sent periodically This parameter allows users to configure a User ID or extension number to be automatically dialed upon offhook Please note that only the user part of a SIP address needs to be entered here The HandyTone ATA will automatically append the and the host portion of the corresponding SIP address This parameter allows users to control whether to send an SIP NOTIFY message indicating the Flash event or just to switch to the voice channel when users press the Flash key Selects the impedance of the analog telephone connected to the Phone port e Bellcore North America e ETSI FSK France Germany Norway Taiwan UK CCA e ETSI DTME Finland Sweden e DIMF Denmark Select the onhook voltage to suit different area or PBX 25 HandyTone 496 User Manual Grandstream Networks Inc Disable Call Waiting Polarity Reversal NTP server Send Anonymous Lock keypad update WAN side http access Default is No Default is No If set to Yes polarity will be reversed upon call establishment and termination This parameter defines the URI or IP address of the NTP server which is used by the HandyTone ATA to display the current date time If this parameter is set to Yes the From header in outgoing INVITE message will be set to anonymous essentially blocking the Caller ID from displaying If this parameter is set to Yes the configuration update via keypad is disabled If t
20. ment may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Grandstream Networks Inc HandyTone 496 User Manual Grandstream Networks Inc 4 1 4 Product Overview Key Features Supports SIP 2 0 RFC 3261 TCP UDP IP RTP RTCP HTTP ICMP ARP RARP DNS DHCP both client and server NTP PPPoE STUN TFTP etc Built in router NAT Gateway and DMZ port forwarding Device bridge mode support Supports dual SIP accounts via dual FXS ports Powerful digital signal processing DSP to ensure superb audio quality advanced adaptive jitter control and packet loss concealment technology Support various vocoders including G 711 a law and u law G 723 1 5 3K 6 3K G 726 40K 32K 24K 16K as well as G 728 G 729A B and iLBC Support Caller ID Name display or block Hold Call Waiting Flash Call Transfer Call Forward Call Waiting Caller ID in band and out of band DTMF Dial Plans etc Support fax pass through and T 38 Support 3 way conferencing Support Silence Suppression VAD Voice Activity Detection CNG Comfort Noise Generation Line Echo Cancellation G 168 and AGC Automatic Gain Control Support standard encryption and authentication DIGEST using MD5 and MD5 sess Support for Layer 2 802 1Q VLAN 802 1p and Layer 3 QoS ToS DiffServ MPLS Support automated NAT traversal without manual manipulation of firewall NAT Support d
21. nnot connect to your service provider Please disconnect network cable and power cycle the unit before trying to reset the unit to factory default The steps are as follows A Find the MAC address of the device It is a 12 digits number located on the bottom of the unit B Encode the MAC address Please use the following mapping 0 9 0 9 A 22 B 222 C 2222 D 33 E 333 F 3333 For example 000B82004D2A will be encoded to 0002228200433222 C To perform factory reset Press or the LED button for voice prompt Enter 99 and get the voice prompt Reset Enter the encoded MAC address of the device A click sound will be heard Wait for 15 seconds oe The device is now restored to the factory default setting 29
22. o HTTP GET POST requests It also has embedded HTML pages that allow users to configure the HandyTone 496 through a Web browser such as Microsoft s IE and AOL s Netscape 6 2 1 Access the Web Configuration Menu The HandyTone 496 HTML configuration menu can be accessed via LAN or WAN port e From the LAN port use the default LAN gateway IP address http 192 168 2 1 e The WAN port HTML configuration option is disabled by default from factory To access the HTML configuration menu from the WAN port first enable the WAN side HTTP access option by accessing the configuration via LAN port With the WAN side HTTP access enabled then get the WAN IP address of the HandyTone 496 through section 5 1 with menu option 02 The HandyTone 496 s Web Configuration page can be accessed by the following URI via WAN port http HandyTone IP Address where the HandyTone IP Address is the WAN IP address of the HandyTone 496 6 2 2 End User Configuration Once this HTTP request is entered and sent from a Web browser the HandyTone 496 will respond with the following login screen 14 HandyTone 496 User Manual Grandstream Networks Inc Password Login The password is case sensitive and the factory default password for End User is 123 After a correct password is entered in the login screen the embedded Web server inside the HandyTone 496 will respond with the Configuration page which is explained in details below End User
23. o a wall outlet Please follow the instructions in section 6 2 1 to configure the HandyTone 496 HandyTone 496 User Manual Grandstream Networks Inc 3 What is Included in the Package The HandyTone 496 package contains 1 One HandyTone 496 2 One universal power adaptor 3 One Ethernet cable 3 1 Safety Compliances The HandyTone 496 is compliant with various safety standards including FCC CE and C tick Its power adaptor is compliant with UL standard The HandyTone 496 should only operate with the universal power adaptor provided in the package 3 2 Warranty Grandstream has a reseller agreement with our reseller customer End users should contact the company from whom you purchased the product for replacement repair or refund If you purchased the product directly from Grandstream contact your Grandstream Sales and Service Representative for a RMA Return Materials Authorization number Grandstream reserves the right to remedy warranty policy without prior notification Warning Please do not attempt to use a different power adaptor Using other power adaptor may damage the HandyTone 496 and will void the manufacturer warranty Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty Information in this document is subject to change without notice No part of this docu
24. r more information regarding configuration file format please refer to the related Grandstream documentation The configuration file can be downloaded via TFTP or HTTP from the central server A service provider or an enterprise with large deployment of HandyTone ATAs can easily manage the configuration and service provisioning of individual devices remotely and automatically from a central server GAPS Grandstream Automated Provisioning System uses enhanced NAT friendly TFTP or HTTP thus no NAT issues and other communication protocols to communicate with each individual HandyTone ATA for firmware upgrade remote reboot etc Grandstream provides a licensed provisioning system called GAPS that can be used to support automated configuration of HandyTone ATA To enable this feature on the HandyTone ATA a user just needs to enter the IP address of the GAPS server in the TFTP server field of the configuration screen or enter the HTTP provisioning Server URL in the HTTP Upgrade Server field Then reboot the HandyTone ATA For details on how GAPS works please refer to the documentation of GAPS product 21 HandyTone 496 User Manual Grandstream Networks Inc 7 Software Upgrade 7 1 Upgrade through TFTP To upgrade software HandyTone 496 can be configured with a TFTP server where the new code image 1s located The TFTP upgrade can work in either static IP or DHCP mode using private or public IP address It is recommended to set the TFTP se
25. r then or wait for 4 seconds A and C are now in conversation 3 A presses FLASH again to begin conference 5 3 Call Features 5 3 1 Call Features Table Following table shows the call features of HandyTone 496 Unconditional Call Forward To use this feature dial 72 and get the dial tone Then dial the forward number and for a dial tone then hang up Cancel Unconditional Call Forward To cancel Unconditional Call Forward dial 73 and get the dial tone then hang up Cancel Busy Call Forward To cancel Busy Call Forward dial 91 and get the dial tone then hang up Delayed Call Forward To use this feature dial 92 and get the dial tone Then dial the forward number and for a dial tone then hang up 90 Busy Call Forward To use this feature dial 90 and get the dial tone Then dial the forward number and for a dial tone then hang up 12 HandyTone 496 User Manual Grandstream Networks Inc 793 Cancel Delayed Call Forward To cancel this Forward dial 93 and get the dial tone then hang up Flash Hook When in conversation this action will switch to the new incoming call if there is a call waiting indication When in conversation without an incoming call this action will switch to a new channel for a new call 5 4 Fax Support HandyTone 488 supports FAX in two modes T 38 Fax over IP and fax pass through T 38 is the preferred
26. racters dot character column character 10 HandyTone 496 User Manual Grandstream Networks Inc Examples If the target IP address is 192 168 0 160 the dialing convention is Voice Prompt with option 47 then 192168000160 followed by pressing the FF key if it is configured as a send key or wait 4 seconds In this case the default destination port 5060 is used if no port is specified If the target IP address port is 192 168 1 20 5062 then the dialing convention would be Voice Prompt with option 47 then 192168001020 45062 followed by pressing the key if it is configured as a send key or wait for 4 seconds 5 2 3 Blind Transfer Assuming that call party A and B are in conversation A wants to Blind Transfer B to C 1 2 oF Note A presses FLASH on the analog phone or Hook Flash for old model phones to get a dial tone Then A dials 87 then dials C s number and then or wait for 4 seconds A can hang up Call Feature has to be set to YES A can hold on to the phone and wait for one of the three following behaviors A quick confirmation tone temporarily using the call waiting indication tone followed by a dial tone This indicates the transfer is successful transferee has received a 200 OK from transfer target At this point A can either hang up or make another call A quick busy tone followed by a restored call on supported platforms only This means the transferee has rece
27. rver address in either a public IP address or on the same LAN with the HandyTone 496 There are two ways to set up the TFTP server to upgrade the firmware namely through voice menu prompt or via the HandyTone 496 s Web configuration interface To configure the TFTP server via voice prompt follow section 5 1 with option 06 once set up the TFTP IP address power cycle the ATA the firmware will be fetched once the ATA boots up To configure the TFTP server via the Web configuration interface open up your browser to point at the IP address of the HandyTone 496 Input the admin password to enter the configuration screen From there enter the TFTP server address in the designated field towards the bottom of the configuration screen Once the TFTP server is configured please power cycle the HandyTone 496 TFTP checking is only performed during the initial power up If the configured TFTP server is found and a new code image is available the HandyTone 496 will attempt to retrieve the new image files by downloading them into the HandyTone 496 s SRAM During this stage the HandyTone 496 s LED will blink until the checking downloading process is completed Upon verification of checksum the new code image will be saved into the Flash If TFTP fails for any reason e g TFTP server is not responding there are no code image files available for upgrade or checksum test fails etc the HandyTone 496will stop the TFTP process and simply boot using
28. s 5 2 1 Calling phone or extension numbers To make a phone or extension number call a Dial the number directly and wait for 4 seconds default No Key Entry Timeout Or b Dial the number directly and press assuming that Use as dial key is selected in web configuration Other functions available during the call are call waiting flash call transfer and call forward 5 2 2 Direct IP calls Direct IP calling allows two phones that is a HandyTone with an analog phone and another VoIP Device to talk to each other in an ad hoc fashion without a SIP proxy VoIP calls can be made between two phones if e Both HandyTone ATA and the other VoIP device 1 e another HandyTone ATA or other SIP products have public IP addresses or e Both HandyTone ATA and the other VoIP device 1 e another HandyTone ATA or other SIP produces are on the same LAN using private or public IP addresses or e Both HandyTone ATA and the other VoIP device 1 e another HandyTone ATA or other SIP products can be connected through a router using public or private IP addresses To make a direct IP call first pick up the analog phone or turn on the speakerphone on the analog phone follow Section 5 1 with voice prompt 47 followed by the 12 digit target IP address Destination ports can be specified by using 4 encoding for followed by the encoded port number Following is a table of the encoding scheme for the most commonly used cha
29. tching port is used by HandyTone 496 itself or in the defined port forwarding Allow users to forward a matching TCP UDP port to a specific LAN IP address with a specific TCP UDP port In addition to the Basic Settings configuration page end users also have access to the device Status page The following is a snap shot of the device Status page Details will be explained next 17 HandyTone 496 User Manual Grandstream Networks Inc BASIC MAC Address 00 0B 82 02 B4 04 WAN IP Address 192 168 1 12 Product Model HT496 Software Version Program 1 0 2 6 Bootloader 1 0 1 0 HTML 1 0 0 7 VOC 1 0 0 10 System Up Time 2 day s 0 hour s 49 minute s Registered Yes PPPoE Link Up disabled detected NAT type is full cone MAC Address The device ID in HEX format This is a very important ID for ISP troubleshooting WAN IP Address This field shows WAN port IP address Product Model This field contains the product model info Software Version Program This is the main software release its number is always used for firmware upgrade Bootloader This is normally not changed HTML This is the web user interface normally not changed VOC This is the codec program normally not changed System Up Time This field indicates how long the device has been up since the last reboot Registered This field indicates whether the device is registered to the SIP server PPPoE Link Up This field shows whether the PPPoE connection is ena
30. the existing code image in the flash TFTP process may take as long as to 2 minutes over the Internet or just 20 seconds if it 1s performed on a LAN Users are recommended to conduct TFTP upgrade in a controlled LAN environment if possible For those who do not have a local TFTP server Grandstream provides a NAT friendly TFTP server on the public Internet for firmware upgrade Please check the Service section of Grandstream s Web site to obtain this TFTP server s IP address NOTES e When HandyTone ATA boot up it will send TFTP or HTTP request to download configuration files there are two configuration files one is cfg txt and the other is cfg000b82xxxxxx where O00b82xxxxxx is the MAC address of the HandyTone ATA These two files are for initial automatically provisioning purpose only for normal TFTP or HTTP firmware upgrade the following error messages in a TFTP or HTTP server log can be ignored TFTP Error from IP ADRESS requesting cfg000b82023dd4 File does not exist TFTP Error from IP ADRESS requesting cfg txt File does not exist 28 HandyTone 496 User Manual Grandstream Networks Inc 8 Restore Factory Default Setting Warning Restore the Factory Default Setting will DELETE all configuration information of the device Please backup or print out all the settings before you approach to following steps Grandstream will not take any responsibility if you lose all the parameters of setting and ca
31. with the specified registrar The default interval is 60 minutes or 1 hour The maximum interval is 65535 minutes about 45 days This parameter defines the local SIP port the HandyTone ATA will listen and transmit The default value for FXS port 1 is 5060 The default value for FXS port 2 is 5062 This parameter defines the local RTP RTCP port pair the HandyTone ATA will listen and transmit It is the base RTP port for channel 0 When configured channel O will use this port _value for RTP and the port_value 1 for its RTCP channel 1 will use port_value 2 for RTP and port_value 3 for its RTCP The default value for FXS port 1 is 5004 The default value for FXS port 2 is 5008 22 HandyTone 496 User Manual Grandstream Networks Inc Enable Call Features Send DTMF DTMF Payload Type Preferred Vocoder Voice Frames per TX G723 Rate iLBC frame size LBC payload type Default is No If set to Yes Call Forwarding amp Do Not Disturb are supported locally This parameter controls how DTMF events are transmitted There are 3 ways in audio which means DTMF is combined in audio signal not very reliable with low bit rate codec via RTP RFC2833 or via SIP INFO This parameter sets the payload type for DTMF using RFC2833 The HandyTone ATA supports up to 7 different Vocoder types including G 711 A U law G 723 1 G 726 G 728 G 729A B iLBC Depending on the product model some of these Vocoders may not be prov

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