Table of Contents - Medicaid Learning Center
Contents
1. Phone Address Information Address Suite or Floor Cty state Postal Code Country United States e Continue Figure 6 New Student Registration Single User Step 5 Purchase Your Courses 1 Confirm Sign Up Select Continue and you will be taken to Student Signup Confirmation to confirm that your registration information is correct select Confirm 2 Enter Payment Information From here you will be taken to the Payment Information page Figure 7 Follow the directions to enter your credit card information and make your purchase Depending on your selection you will be given a 60 day or 1 year license to take the course and use the course materials 3 Place your order Figure 7 Help KXK KEK MEDICAID LEARNING CENTER n e Gs e 3 j eme T basta V My Profile My Courses My Programs Register for Core My Transcript Medicaid Knowledge Center MKC Payment Information Flalds In fed are required First Name Last Name Card Holder s Email Address Credit Card Type Visa Card No CV Mo Exp Date i Billing Address Billing Address 2 Billing City Billing Statefip AL Help Finding your Cll Place Seer tem ID tem Quantity Price Medicaid Basics Module MBM 000 MBM 101 MEM 102 MBM 103 MEM 104 MEM 105 MEM 106 MBM 120 MBM 121 MEM 122 MEM 130 MEM 131 MENM 140 MBM 150 MBM 160 MLM 101 MBM 141 MBM 151 MEM 161 Figure 7 Payment Information2. Raving satsas completed all mquisite examinations has suocesstully finshed the above Virtual Cassio course ff LEE g WH ui veg D Je H e L e F Mare SchwaltzBay Managing Leck The Medicaid ingiquin waw medicaidleaming cam Aprl 29 2009 Figure 21 Certificate of Course completion can be printed upon completion of each course amp Certificate of Completion of the full program of Courses Certifies that the user has completed the full training program and will be issued certifying completion of 25 hours of training if they took the Medicaid Basics Module Figure 22 CERTIFICATE OF COMPLETION Medicaid Learning Center MLC This is to certify thal Figure 22 Certificate of Completion of 25 Hours of Course Program The Medicaid Knowledge Center Section 4 0 GRADING Grading Grading for each course exam is as follows 67 or higher is a passing grade Pre tests may be taken as many times as you like until you pass the final exam Final Exams can be retaken only once If you do not pass the course on the second try you will need to register and enroll in the course for a second time Course Tracks Requirements for Course Completion Pass the final exam NOTE Learner may complete the course by taking the exam without completing the VC E Course hours vary by the length and complexity of the course Credit hours Section 3 0 MLC CONTENT MLC Course Content The Courses The
3. e CMS MITA Website http www cms hhs gov MedicaidinfoTechArch e MITA Wiki http mita wikispaces com MITA State Self Assessment SS A e CMS MITA Website http www cms hhs gov MedicaidinfoTechArch e MITA Wiki http mita wikispaces com e CMS MITA Framework 2 0 http www cms hhs gov MedicaidinfoTechArch 04_MITAFramework asp TopOfPage e CMS MITA White Papers http www cms hhs gov MedicaidinfoTechArch 02_MITAWhitePapers asp TopOfPage The MITA Ratsel Puzzle e CMS MITA Framework 2 0 http www cms hhs gov MedicaidinfoTechArch 04_MITAFramework asp TopOfPage e CMS MITA White Papers e http www cms hhs gov MedicaidinfoTechArch 02_MITAWhitePapers asp TopOfPage e CMS MITA Presentations http www cms hhs gov MedicaidinfoTechArch 03_MITAPresentations asp TopOfPage HL7 MITA Approved Business Process Templates http newgforge hl7 nscee edu docman group id 40 MITA WIKI http mita wikispaces com Understanding Service Oriented Architecture http msdn microsoft com en us library aa480021 aspx Explaining SOA to the Business Audience http www cbdiforum com cbdi_ blog filter full amp id 45 amp display David Sprott Federal Enterprise Architecture FEA http www whitehouse gov omb egov a 1 fea html AHRQ HRSA HIT Toolbox http healthit ahrg qov portal server pt 0pen 512 amp objID 1077 amp amp PagelD 14253 amp mode 2 amp cached true amp wtag wtag503 Standards and MITA CMS MITA Fra
4. Student s Progress in This Course Total Time 0 Read End Total Status Date Time Obj Objectwe Name Progress is not Deling recorded Figure 23 Online Help Help is just a click away FAQs Please view the Medicaid Institute website for more technical information and FAQs at http www MedicaidLearning com Section 7 0 Resource Guide MLC Resource Guide and Online Library Log Out E Help Truman MEDICAID LEARNING CENTER MyProfile My Courses My Programs Register for Courses My Transcript Medicaid Knowledge Center MKC All Libraries Advanced Search Group By Program Figure 24 Finding the MKC Access the MKC from the MLC Navigation Bar Medicaid Knowledge Center MKC Reference Guide The MKC is an online resource for learners taking the courses at the MLC The MKC is available to everyone registered in a course and may be accessed at any time Figure 24 The MKC contains a Reference Guide and User Manual for the MLC a searchable and very extensive glossary of Medicaid terms a searchable glossary of Medicaid acronyms initialisms and abbreviations and links to resources outside of the MLC that provide learners with more information on the subjects covered in a course Medicaid Glossaries There are two glossaries in the MKC that contain terms and acronyms related to Medicaid amp Medicaid Glossary of Terms Medicaid Glossary of Acronyms Abbreviations and Initials Using the glossar
5. and MMIS gt 33 Proposal Review and Evaluation Process fu nc tiona i ty gt 42 Related Post Award Activities 53 Post Award Activities Quick Check v Explain the process of responding to an RFP v Describe the proposal review evaluation and award process v Outline activities from post award to CMS certification Please complete this course by proceeding to the exam setting You can close this window by using the EXIT button above Figure 17 Course Review Each VC provides a Review of the course to prepare you for the final exam with a review of the key concepts covered in the course Exit To exit the course select the red Exit button in the upper right corner of the VC player window Closing the player s window in your Internet browser will safely exit the course as well When you exit and return to a course the VC will remember the page you were viewing and will ask you if you want to return to it Orientation to Pre tests Go to Step 2 Tests The Exams are intended to test your comprehension of the material covered in the course The Pretests and Exams are accessed by selecting a course on the page Once you have selected and opened the course select Step 2 Tests at the top of the page under the MLC Navigation Bar rha Ran aD tantal Knn AAA 2 SE he Medicaid Knowledge Centet The formats for questions include true false multiple choice and fill in the blank If you answer a question incorrectly in
6. are Each page of the MLC is summarized below My Profile you will maintain your contact information here My Courses lists your courses and the status of your course progress You also access your courses and the follow up exams from this page Figure 10 My Programs is where you can look up which programs you are currently signed up to study Register for Courses you may register for additional modules and courses that you would like to complete for certification This option is for single users only amp My Transcript displays your overall performance as well as performance in individual courses You can print this page should you need to document your performance Medicaid Knowledge Center MKC contains glossaries and other reference materials to help you with your courses Organization of MLC Courses OPENING THE VC selecting a course from the page opens the detailed information about the course Each course consists of three parts the VC display materials pretests or practice exams and a final exam of your comprehension which you must pass to complete the course and receive a course completion certificate Once you select the course to take you will be taken to the Course Details page for that course Step 1 Materials directs you to the Course Materials page where you will be able to open the VC display Step 2 Tests takes you to the Pretest and Exam page to take your exams Step 3 Certificate t
7. up with an online test of comprehension that provides on the spot corrections When you have completed all of the courses in a training module you will receive a certificate of completion that is suitable for framing MLC Courses The Medicaid Basics Module offers an online series of Medicaid tutorials organized into two course modules each with two different licensing options Medicaid Basics Module with either 60 day or 1 year license MITA Learning Module with either 60 day or 1 year license Prerequisites All users will begin their course work with a Reference Guide and User Manual Course that will cover the information contained in this manual to facilitate a more effective and productive learning experience for all users The Reference Guide and User Manual Course Final Exam must be taken and passed before you can begin work on your program courses This course is the only prerequisite for the courses in the MLC Section 3 0 GETTING STARTED MLC Overview You have made it this far and now it is time to learn how to access your courses and find your way through the MLC to successfully complete your courses In this section we will cover everything you need to know to do begin your learning experience make the most of the courses and resources and complete your MLC program including amp Logging on to the MLC LOGGING ON CORPORATE USERS LOGGING ON SINGLE USERS Orientation to the MLC Menus Organiza
8. www whitehouse gov omb circulars a087 a87_2004 html Centers for Medicare and Medicaid Services Form CMS 64 Quarterly Medicaid Statement of Expenditures for the Medical Assistance Program Summary Sheet OMB No 0938 0067 MBES CBES Training Guide http cms hhs gov MedicaidBudgetExpendSystem 02 CMS64 asp U S Department of Health amp Human Services Poverty Guidelines Research and Measurement http aspe hhs gov poverty The Language of Medicaid CMS Glossary http www cms hhs gov apps glossary default asp Lanquage English amp letter ALL American Academy of Family Physicians Medicaid Glossary of terms http www aafp org online etc medialib aafp org documents policy state medicaid glossary Par 0001 File tmp stateadvocacy MedicaidGlossaryofTerms pdf Kaiser org Medicaid Resource Book http www kff org medicaid 2236 index cfm PlainLanguage gov Improving Federal Government Communication with the Public http www plainlanquage gov The Plain Language in Government Act of 2008 http thomas loc gov cgi bin thomas People Groups CMS Medicaid http www cms hhs gov home medicaid asp Wikipedia Medicaid http en wikipedia org wiki Medicaid Government Benefits Portal http www govbenefits qov Kaiser State Health Facts http www statehealthfacts org Access to Assistance Food and Drug Administration FDA http www fda gov National Conference of State Legislatures NCSL Medicaid Page h
9. 18 Courses completed 0 Activities completed 0 Credits Status Course Actmity Type Hours Online Course 1 5 In Progress 3 z Online Course In Pr H MBM 103 Medicaid Funding Basics 1 5 Online Course In Progress H MBM 104 The Language of Medicaid 1 Online Course In Progress HM MBM 105 Acronyms and Other Ed 15 Online Course In Progress EE 15 Online Course In Progress MBM 120 People Groups Online Course In Progress ba MBM 121 Access to Assistance 1 Online Course In Progress Online Course In Progress 3 MBM 130 The Not So Basic Organizational Chart 1 Online Course In Progress H MBM 131 Supporting Organizations and Sister Agencies 1 Online Course In Progre i MBM 140 State Only vs State Vendor Models 1 5 Online Course In Progress A MBM 141 Fee For Service FFS amp Managed Care 1 Online Course In Progress BC Modicaid See ems 15 Online Course In Progress A MBM 151 The MMIS Re Procurement Lifecycle 1 5 Online Course In Progress 2 MBM 160 Customer Service i Bee In Progress A MBM 161 Vendor Value Add ve Online eg In Progress MLM 101 Introduction to MITA 2 PERE EERS In Progress Figure 9 My Courses Page Select from the Navigation Bar e g My Courses to go open a new web page MLC NAVIGATION BAR The MLC Navigation Bar runs along the top of the page beneath the MLC logo Figure 9 The page that is open will be italicized on the Navigation Bar to help you identify where you
10. Enter your credit card information and place your order 4 Print your Order Confirmation You will receive a confirmation by e mail as well Be sure to print your confirmation and keep your confirmation number for future reference about your course purchase Figure 8 5 Go to Courses Now select Go to Courses to begin your courses at the MLC Figure 8 My Profile My Courses Order Confirmation Dear Go To Your Courses Thank you for registering A copy of the registration information you submitted it available below lf the information i not correct do not register again make the necessary changes to your record If the information below is correct we recommend that you print this page for your records ou may then simply launch the course you just enrolled in RECEIPT Customer Information CX ocx Order Number FF A40701 6 406 E1 ES 26421 56457005040 Placed 04 26 2009 6 46 33 PM Company Individual tem ID tem Quantity Price Medicaid Basics Module MBM 000 MBM 101 MBM 102 MEM 103 MEM 104 MBM 105 MEM 106 MBM 120 MBM 121 MBM 122 MBM 130 MEM g 131 MBM 140 MEM 150 MBM 160 MLM 101 MEM 141 MBM 151 MBM 161 Total Cost Total Paid Payment Method My Programs Register for Cos My Transcript Medicaid Knowledge Center MKC Figure 8 Order Confirmation Receive confirmation that you have purchased your courses and begin your courses Congratulations You have e
11. ITA courses There are two different types of learners taking courses at the MLC those who have been provided with a continued education and training programs through their employer and those who have chosen to continue or enhance their education by training on their own How can you be sure which type of user that you are Corporate User You have been given a customer ID to access the MLC courses If you have been provided with these courses by your Employer you will be guided to specific training modules Please see the Section 2 Getting Started for Corporate User Login Instructions Single User You are purchasing these courses for yourself If you are a single user purchasing the courses for yourself there are many course topics to choose from that maybe of interest to you Please see the Section 2 Getting Started for Single User Login Instructions MLC Services Online Medicaid Learning Resource Center A searchable Medicaid Knowledge Center MKC The MLC offers a simple study at your own pace program in Medicaid Basic Training with the Medicaid Basics Module MBM and in depth training on MITA using our MLM MITA Learning Module MLC Objective The MLC is designed to enhance the understanding Medicaid professionals bring to their work in several key areas quickly and conveniently The online tutorials offer self paced study in the purpose of Medicaid and the value it provides U S citizens The tutorials are followed
12. MLC is organized into programs and the programs contain modules Within each module are one or more courses that provide instruction on several subjects within those topics There are two course programs of study currently available at the MLC Medicaid Basics Module MITA Learning Module Tables 1 and 2 below list the course content and provides a brief summary of the content for these two programs Table 1 Medicaid Basics Module Course Name Course Overview Overview of the MLC and Course s Reference Guide Users Manual This Course familiarizes learners with the history and original purpose of the Medicaid program in the United States from the Medicaid Entitlement Act of 1965 to the Three Legged Stool that the Program has become Medicaid The Early Years Rules Regulations This Course explains the basics of the state and federal policy and Laws Course Name Course Overview Medicaid Funding Basics The Language of Medicaid Acronyms and Other Ev Terms to Know People Groups Access to Assistance Programs structure and mechanisms that regulate state Medicaid programs This Course will answer the fundamental question How does the government pay for the Medicaid program The overview a how Medicaid dollars get turned into services via the chain of claims and b the greater details behind the flow of dollars between CMS and the states This Course offers the learner the a
13. Medicaid Learning Center MLC Reference Guide and User Manual MEDICAID LEARNING CENTER Table of Contents SECTION T0 PREFACE E 3 NEW TOF EEARNING meien E 3 SECTION 2 0 INTRODUCTION A cesccsssecsnsscensecnnessensesenseseneneeneseunnseunnsnsensnsenensnnsesensnsenens 5 WELCOME TO THEMLG aeren renee nen ne ene he ee eee ree ee ene eC en ene eee ee ee eee eae 5 SECTION 3 0 GETTING STARTED ssnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn ennan nnna T MLC OVERVIEW ccccccccccseseeceeeceeeeseeeeeceeeeeeeeeeaeeeeeeesseeeeeeeeeseeaeeceeesauaeceeeessaaeeeeesseaaseeeeeesaseeeeeegs 7 LOGGING ON Corporate Usere sssrini aie A EE EAA E E EE ieni 8 LOGOO OM SIO EE 10 MLC Navigation Baf bossaicessesercnscdasvensancemsseccobndecedecmeatiotianceaeastndndeiesveauaneened dacenieaedeereatebiaeceecnevededninseeds 21 Opening the Virtdal Classroom VG prsi iT an E E 21 NO E V ee 24 SECTION 4 0 GRADING EE 40 GRADING E 40 OS TR EE 40 SECTION 5 0 MLG CONTENT RE 41 MEG C5 OURS el Ch AE 41 SECTION 6 0 TROUBLESHOOTING ssnsssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn ennnen 46 TECHNICAL HINT OR WA TION savscsicrtetseacisue avesausicsobscieo sutseietuasunisaeoecbor sein een easmeotpareemndeeneaenneoareeseneees 46 Eeer 47 SECTION 7 0 RESOURCE GUIDE tt csssscsnseccnsscnnensensssonsnsenensenessennsecnnsesensnsenensenensons 48 Section 1 0 PREFACE New to eLearning Many students are unsure about ta
14. Up Forgot your username or password Click here Figure 1 MLC Corporate Login Page Corporate Users Step 2 Create Your Corporate Profile 1 Create your password Create your password and provide your corporate profile on the New Student Registration Form You will enter the customer ID that you have been given Figure 2 If you do not have a Customer ID please check with your supervisor or other company representative that has assigned this course to you Remember the log in name and password that you created You will need this the next time you login to the MLC 2 Select Continue Select continue to continue to the MLC and begin your courses Figure 2 THE MEDICAID INSTITUTE New Student Registration Form Please enter your personal contact information Fields with ared asterisk are required Login Information Email Your email address will be your username Please double check that your email address is Address correct so that you can receive confirmation of course completion Password The password you select should be a combination of letters and or numbers and must be at least 6 characters long Retype Password First Mame Middle Mame Last Mame Customer ID Posttion Tithe Phone Address Information Address Suite or Floor Cty state Postal Code Country United States e Continue Figure 2 New Corporate User Registration LOGGING ON SINGLE USERS You h
15. akes you to the Certificates page to print your Course Completion Certificate On the Course Details page you will also find details about the status of the course including Whether or not you have completed the course The option to drop the course if you choose not to take the course The date when you began the course How long you have to take the course The course end date How the course materials are available Exam information and the number of retakes that you have left The course hours e e e e e e e e e The actual amount of time that you have spent on the course so far Select SHELO RIEG to find additional information on the course You are provided with an estimate of how long it will take you to complete the course pretests and finalexams You can take courses and exams any time you want You must select Step 1 Materials at the top of the page to begin the course Figure 10 lt lt Back Blog Out E Help H Truman MEDICAID LEARNING CENTER Yogramz a Register for C ses My Transcript Medicaid Knowledge Center MKC b ep 2 Tests BR 3 Certificate Step 1 Materials Wa Details for FIBM 102 Rules Regulations and Laws This course is not yet completed Course Description The Rules Regulations and Laws course familiarizes learners with the basics ofthe state and federal policy structure and mechanisms that regulate state Medicaid programs Registration Detai
16. and Other Fl About this course ine 1 5 Hours Course MBM 106 Terms to Know About this course SON 1 5 Hours sr Course MBM 120 People Groups About this course beaten 1 Hour Course MEM 121 Access to Assistance About this course Beira 1 Hour OUI Se UZEZ MBM 122 Programs Standard Optional Online oC i MEM 130 The Mot So Basic Online Organizational Chart About this course Course Ac MBM 134 Supporting Organizations and Online Figure 4 MLC Course Registration This page allows you to view the courses you have selected and begin the registration process Single User Step 3 Checkout Review the program of courses that you have selected to make sure it is correct and you are ready to check out To complete the purchase of your courses select Checkout 5 Figure 5 Home A Log In E Help THE MEDICAID INSTITUTE Coupon Code Apply Coupon The items listed below are in your SHOPPING CART WEG z Start End Quantity City State Hem ID Date Date Medicaid Basics MBM 101 MEM 102 MBM 103 MBM 104 MEM 120 MBM 122 MBM 121 MBM 130 MEM 131 MEM 140 MBM 141 MEM 150 MEM 105 MBM 151 MEM 160 MEM 161 MLM 101 MEM 106 MBM 000 Femove Subtotal Figure 5 Confirm Purchase View the courses you have selected and go to the Shopping Cart to complete your purchase Single User Step 4 Complete New Student Registration Form 1 Create your password When you have verified your courses and sel
17. arch function simply type in a word or words you wish to find The VC will list all pages that contain your query Simply click on one of the search results to jump directly to that page The search function searches audio transcripts as well as regular text by default If you wish to narrow your searches by either audio transcript or text use the check boxes below the search field to include only one or the other in your next search Changing the View There are several ways to change the viewing environment so users can adapt the classroom to their preferences The Screen Control button in the lower right corner will toggle the VC through three different views Some views allow users to focus more on the information or see something larger by hiding the menu The V key will also toggle this view change Secondly users Can expand or contract the VC player window just like any regular browser window Expanding the player window will increase the size of the VC content contracting it will decrease the size It is not possible to open a new course in a new window while you have a course open If you minimize the screen and then open a new course the new course replaces the first course in the window you have open MEDICAID LEARNING Reg zz Module 1 e Medicaid 101 Medicaid The Early Years Get Plugged In Outline Thumbnails Transcript Search 2 Welcome 3 Outcomes d D Y Vi gt 4 The History of Healthcare Entitlem
18. at has attachments Figure 16 If your Internet browser is set to block pop ups you will need to change the browser settings to temporarily allow pop ups from this site in order to download the Attachments content Not all courses will have attachments Click the items below to copy them to your computer How a Bill Becomes a Law The U S the United States to guide the making of our laws The Constitution gives the U S Congress legislative powers and powers of execution of law to the President Thus Congress makes the laws the President signs the law into law or vetoes it and then the executive body or government offices appointed by the President make sure that the laws are carried out Figure 16 Course Attachments Review You will be able to review the key points of every course before you take the exam for course credit Figure 17 To take the exam you will need to exit the course Figure 17 The Medicaid Knowledge Center RAC MEDICAID LEARNING CENTER Let s review r Get Plugged In O Kee Now that you have completed the MMIS Re Procurement umbnat ranscript earc a 1 Module 5 MMIS Lifecycle course you should be able to 2 Welcome 3 Outcomes v Explain the purpose of the CMS Medicaid Enterprise Toolkit kA Re Procurement gt 13 APD and RFP Development Process v Explain the process of APD and RFP preparation ee Se ee S v Describe the approach to identifying business needs
19. ave made a great choice in choosing to continue or enhance your education at the Medicaid Learning Center Education is key to employment mobility and the MLC has much to offer that will be of value to you in enhancing your career Your Medicaid career path starts here at the MLC Home page at https mlc prosperitylms com Follow these easy steps to get started by selecting your courses purchasing your courses and logging in to the MLC to begin your training Regardless of which course program you select you will always follow these same steps Single User Step 1 Selecting your courses 1 Select Program of Courses The Course Menu is listed on the left side of the MLC Home Page and new courses will be added as they become available Select the Program of Courses you are interested in from the menu Figure 3 amp Medicaid Basics Module 1 Year amp Medicaid Basics Module 60 Days Or amp MITA Learning Module 1 Year amp MITA Learning Module 60 Days Home Log In Help THE MEDICAID INSTITUTE Search All Programs lt Ge Lea MEDICAID LEARHING CENTER COURSES Medicaid Basics Module 1 voan Medicaid Basics Module DU Days MITA Learning Module 4 Year MITA Learning Module DU Days Corporate Users click here to Login pe WZ D i bea Figure 3 MLC Home Page Choose the Program of Medicaid courses you would like to take from the MLC home
20. bility to begin the task of learning the unique language of Medicaid terms definitions acronyms abbreviations and initialisms This Course provides an interactive opportunity to gain knowledge of commonly used acronyms The Terms to Know Course provides the learner with an interactive opportunity to begin the process of learning Medicaid related commonly used terms This Course provides an overview of the people groups served by the Medicaid program it describes categorically needy and other special services provided to certain populations While going through this Course the learner familiarizes herself with barriers to access to assistance and learns how the Medicaid program aids in overcoming those barriers After completing this Course the learner will better understand the Course Name Course Overview Standard Optional and Waivers The Not So Basic Organizational Chart Supporting Organizations and Sister Agencies State Only Model or State Vendor Models Fee For Service FFS amp Managed Care Medicaid Supporting Systems Federally mandated standard Medicaid program the optional services offered by some states and how states offer specific services via waivers This Course explores the business models typically seen in state Medicaid agencies and explores common structures seen in state government This Course familiarizes the learner with relationships between Medicaid age
21. e outcomes for students Figure 14 The Medicaid Knowledge Center Outcomes By the end of this course you will be able to Understand how federal policies are made Describe the purpose of federal Medicaid policy s Understand how the Medicaid program is regulated by the federal government Understand the difference between Medicare and Medicaid Explain how federal and state agencies together set rules that guide Medicaid programs Figure 14 Course Outcomes A listing the course outcomes helps you to focus on getting what you re supposed to take away from the course Quick Checks Quick Checks are short informal quizzes scattered throughout each VC that assess and enhance your knowledge about the information that you have just covered Figure 15 They contain various types of questions multiple choice true false fill in the blank and matching Most questions require you to select an answer and then press the Submit button in the lower right corner to continue to the next question Most Quick Checks contain about 5 questions and you are required to get 60 of the answers correct to move on meaning that you need to get at least three of the questions correct When you complete a Quick Check three options near the bottom of the screen allow you to review or retry the quiz by returning through the Quick Check with the correct answers revealed Select Retry Quiz to redo the Quick Check without revealing the cor
22. ected Checkout you will be directed to the New Student Registration Form to create your new student profile and create the Login and password that you will use to access your courses at the MLC and complete the registration form 2 Write down your user name and password Print or Write down your user name and password so that you can remember it once you have purchased your course You will need the login you have created here to access your courses in the future 3 Enter your billing information Make sure the address you enter matches the billing address used for your credit card As a Single User purchaser at the MLC you will not have a Customer ID so you will leave the number 0 in this field otherwise complete the registration page and proceed to the shopping cart to pay for your courses Figure 6 Help IEE MEDICAID INSTITUTE New Student Registration Form Please enter your personal contact information Fields with ared asterisk are required Login Information Email Your email address will be your username Please double check that your email address is Address correct s0 that you can receive contirmation of course completion Password The password you select should be a combination of letters andor numbers and must be at least OG characters long Retype Password Contact Information First Mame Middle Mame Last Name Customer ID o Enter 0 if you do not hawe a customer id Position Te
23. ent Ss ZA i T p 12 The Mind of Medicaid CMS formerly HCFA fy H th I7 7 gt 16 Medicaid and the States Ai i j gt 23 The Evolution of Medicaid PP 7 d Jj b d gt 32 Running the Medicaid Program ourse A F 7 39 Review Navigation Ff r j 40 Review d PAGE 1 OF 40 PAUSED 00 06 00 06 P AUDIO TRANSCRIPT Figure 12 VC Features The VC s include design features to accommodate the needs of the user including working professionals who may need to complete the courses over several sessions Organization of VC Content Each VC has been structured similarly and includes one or more objectives outcomes un scored Quick Checks and a course review Objectives The second page of the course is a Welcome page that lists the objectives for the course and estimates how much time you ll need to complete the course Figure 13 Each course states the objectives at the outset The follow up exams of comprehension are tied to these objectives The Medicaid Knowledge Center Welcome Objectives This course explains Medicaid disbursements how Medicaid moves money between the federal government state governments and healthcare providers Disbursement guidelines the rules for keeping track of Medicaid money Medicaid funding how Medicaid is funded on a national level Figure 13 Course Welcome and Objectives Outcomes After the objectives are stated the course lists th
24. erials Access the Course from the Course Materials page Organization of the VC Courses NAVIGATING THE VC The VC s include various features designed to improve the learning experience and accommodate the need of the user The VC s include audio narration and video enhancements to emphasize or clarify important subjects within a course and access to resources outside of the MLC to provide supplemental information about the topics being covered Once you have started working in a VC you may reenter at any time should you leave before completing the VC You will be asked if you would like to resume the course where you left off or start the VC over from the beginning You may access the VC Materials for the length of the licensing period that you have purchased We will now cover important information about using the enhancements and special features in the VC s Using Audio Narration Many pages of the VCs include audio narration with additional information Please turn on your speakers before opening a VC utilize this feature You can access this audio in two places The third menu tab on the left side of the page Transcript will contain the text of any information that is shared through the audio on that page An Audio Transcript button at the bottom of the screen to the right of the player controls also contains this same information Press the N key to toggle this narration menu This transcript text is just as searchable a
25. gh the pages as quickly or slowly as you like and you can back up and review pages using the menu Some pages are organized in a hierarchy on the menu according to topics they fit under You can view these pages by clicking on the red triangle to expand or collapse these options You can also open the menu by pressing the O key on your keyboard You may close the navigation menu using the red square icon at lower right corner of the screen and view the course full screen To return the menu back to the screen select the red Square again and you toggle back to the menu 2 Using the Thumbnails The Thumbnails menu is also available on the left This menu allows you to navigate through the slides visually with the same navigational capabilities that you have with the menu The Thumbnails include the images of each page with their name and number Pressing the T key on your keyboard will open this menu as well 3 Using the Arrow Keys The arrow keys on your keyboard allow you to move forward and backward among the pages These arrow keys will work on all pages except Quick Check pages The Spacebar key on your keyboard will allow you to pause or un pause on any page that contains audio or animation 4 Searching for information Users may search the VCs for specific words by using the Search menu on the left side of the screen the fourth tab This menu is quickly available by pressing the S key on your keyboard To use the se
26. ies is easy simply open the PDF and enter either the term or acronym you are looking for or a key word to help you find related terms and hit the enter key on your keyboard or select the arrow next to the search box to find the next instance of the term in the document MKC Reference Links Medicaid Basics Medicaid the Early Years CMS History and Overview of Medicaid and Medicare http www cms hhs gov History Social Security History hitp www ssa gov history 40 years of Medicaid and Medicare Kaiser Family Foundation http www kff org medicaid 40years cfm Wikipedia http en wikipedia org wiki Medicaid Rules Regulations and Laws CMS http www cms hhs gov home regsguidance asp HHS http www hhs gov policies index html CFR http www access qgpo gov nara cfr cfr table search html page1 SSA Title XIX http www ssa gov OP_Home ssact title19 1900 htm Federal Register http www gpoaccess gov fr Medicaid Funding Basics Federal Financial Medical Assistance Percentages Page Official http aspe os dhhs gov health fmap htm CMS Medicaid Budget amp Expenditure System http www cms hhs gov MedicaidBudgetExpendSystem Medicaid SCHIP Budget and Expenditure Information System Overview http www cms hhs gov MedicaidSCHIPBudExpinfSys 01_ Overview asp Quarterly SCHIP Statement of Expenditures CMS 21 http www cms hhs gov MedicaidSCHIPBudExpInfSys 02_ CMS21 asp OMB Circular A 87 http
27. ing new things about your work so let s get started Disclaimer The Medicaid Learning Center MLC was prepared as a tool to assist those in or entering the Medicaid space and is not intended to grant rights or impose obligations Every reasonable effort has been made to assure the accuracy of the information within these pages The MLC is a general summary that explains certain aspects of the Medicaid Program but is not a legal document The official Medicaid Program provisions are contained in the relevant laws regulations and rulings These pages may contain references or links to information such as statutes regulations or other policy materials this is only intended as reference and is not intended to take the place of either the written law or regulations We encourage learners to review relevant statutes regulations and other interpretive material for a full and accurate statement of content Section 2 0 INTRODUCTION Welcome to the MLC The MLC is designed to assist those in or entering the Medicaid workforce This unique educational program offers participants the opportunity to quickly and easily learn the basics of Medicaid from programs to funding to information systems MLC Users Some users beginning the courses at the MLC are newcomers to the world of Medicaid you ll want to be sure to start with the basics presented in the basic Medicaid module while more experienced users may be more interested in the M
28. ither successfully logged into or purchased your first program at the MLC Orientation to the MLC Menus Each time you login to the MLC site you will be taken to the page Figure 9 Any time you return to the MLC Login page and enter the user name and password you will be directed to My Courses If you are registered for more than one program under the navigation bar you will see a drop down box and you must choose which program of courses you wish to view The Reference Guide and User Manual Course is a mandatory prerequisite You must take and complete this course before you will be permitted to begin your Medicaid courses at the MLC Once you have completed this course you may select any of the courses to begin at the MLC Figure 9 MEDICAID LEARNING CENTER a d gt LLLE weer bea My Profile My Courses My Programs Register for Courses My Transcript Medicaid Knowledge Center MKC Trai bg for Medicg Basics Module 1 Year Step 1 Review Reference Guide Users Manual dnstructions Print Expanded Activity List Courses open 1 Courses completed 0 Activities completed 0 Credits Hours Complete 1 Course 0 Activities Course Actmity Type L MBM 000 Reference Guide Users Manual Online Course In Progress The above step must be completed before any subsequent steps are begun Step 2 Medicaid Basics Module nstructions Print Expanded Activity List Complete 18 Courses 0 Activities Courses open
29. king online courses There are many advantages to completing courses in this environment for example flexible hours in completing course work being free to study and learn where and when you want even reducing your carbon footprint The MLC is an easy to use interactive browser based web course environment that does not require users have high end systems or install new potentially conflict causing software This exciting technology allows you to complete and submit work online from any computer with a good Internet connection Students do not require prior experience participating in online discussions or chat rooms to complete an MLC course successfully This User s Guide will show you the basics for getting started and provide resources to help you with the successful completion of your courses Assumptions WHAT YOU SHOULD KNOW BEFORE YOU USE THE MEDICAID LEARNING CENTER You should know how to access the Internet from your desktop notebook or laptop computer select and click with your mouse To use the MLC you only need to left click or left double click to make selections and navigate the menus Right clicking brings up standard Internet shortcut menus select from a menu or navigation bar on a web page to get to a different web page If you know how to do these things listed above you have the basic skills for using the Medicaid Learning Center and its tutorials You re probably eager to get on your way to learn
30. ls Program Medicaid Basics SUBOD Expanded Details Course Edition 0 Classification Status open W ld Delivery Type online Begin Date UA 5 09 Hours H Completion Period BO days End Date OB 4 09 Retakes Available A Certification Timespan KI Retakes Completed i Reg Type regular Exam Status eligible Student s Progress in This Course Total Time 00 00 00 Obj Objectve Name Read Status End Date Total Time MEM 102 Rules Read 4172009 19 45 33 Hu Regulations and Laws Figure 10 The Course Details Page This page used to access your Course by selecting Step 1 Materials Accessing the Course VC Go to Step 1 Materials Select Step 1 Materials to go the Course Materials page to open the course Figure 10 Open the Course The Course Materials page allows you to open the VC for the course that you have selected and offers a link to Student Notes where users can keep notes on the course Select and the VC will open in a new window Figure 11 _ lt lt Back Log Out Rich H Truman MEDICAID LEARNING CENTER d 2 a d eu My Profile My Courses Niy Programs Register for Courses Niy Transcript Medicaid Knowledge Center MKC 7 a CA D i P 5 j D Ac m et w mi A S Sei gr SS retain ste 1 Materials W Step 2 Tests G Step 3 Certificate Course Materials for Rules Regulations and Laws MBM 102 Course Content Open Course T Student Hotes Figure 11 Course Mat
31. mework 2 0 http www cms hhs gov MedicaidinfoTechArch 04_MITAFramework asp TopOfPage HL7 Website http www hl7 org HL7 Project Development http newgforge hl7 nscee edu MITA WIKI http mita wikispaces com Federal Enterprise Architecture FEA http www whitehouse gov omb egov a 1 fea html AHRQ HRSA HIT Toolbox http healthit ahrg gov portal server pt 0pen 512 amp objID 1077 amp amp PagelD 14253 amp mode 2 amp cached true amp wtag wtag503 Understanding Service Oriented Architecture http msdn microsoft com en us library aa480021 aspx
32. ncies and other state sister agencies and the typical interaction seen between agencies to best serve people groups in need This Course offers the learners a way to become familiar with the relationship in many states between the Medicaid agency and a Fiscal Agent and provides information about how typically states are structured when they administer their own Medicaid program without the assistance of the vendor community This Course familiarizes learners with the differences between FFS and Managed Care environments including fee structures and Services Upon completion of this Course the learner will be familiar with the history of the MMIS the typical components of the traditional MMIS and has an understanding of the types of system supports offered for all aspects of a MITA aligned Medicaid Enterprise The MMIS Procurement Lifecycle Customer Service Vendor Value Add Introduction to MITA Course Name Course Overview This Course explains the full life cycle of an MMIS Re Procurement offering insight into generally how a state chooses to leverage the assistance of the vendor community at different junctures the typical timeline associated with a Re Procurement and how important to CMS it is to start with the end in mind the end of the cycle as signaled by the process of CMS certification The Customer Service Course familiarizes learners with the activities and attitudes necessary to meet a customer
33. page Single User Step 2 Register 1 Registration Page You will be taken to the Registration page that lists the courses available that you have selected and the cost of the package Figure 4 Next to each course you can select and view descriptions of each course Additionally you will find information about how long you have to complete each course and will have access to the course materials The search bar at the top of the page allows you to search for course bundles using the course ID 2 Complete Registration To complete the registration form select Register from the course list on the right Figure 4 Search All Programs COURSES Medicaid Basics SU60D MITA Learning Up Corporate Users click here to Login Enter a keyword or course idto search for available courses Search Courses Medicaid Basics SU60D This program includes the 18 courses that make up the Medicaid Basics Medicaid Basics Medicaid Basics Course Bundle Completion Period 60 days Access to Materials 60 Days Courses Included MBM 104 Medicaid The Early Years Steen LEE are Hous Course MBM 000 Reference GuideUsers Manual About this course Arne 1 Hour Course MBM 102 Rules Regulations and Lawsa About this course Online 2 Hours Course MBM 103 Medicaid Funding Basics About this course DE 15 Hours Course MBM 104 The Language of Medicaid About this course SH 1 Hour Course MBM 105 Acronyms
34. questions you can access the FAQs from any of the main pages by clicking on Help in the upper right corner Figure 23 and follow the link to the FAQ s You may also email support MedicaidLearning com for assistance Connection Speed The MLC courses contain both audio and video and therefore perform best when accessed by a high speed Internet connection A minimum download connection speed of 3MB is recommended Connections that are less than the 3MB download speed may still work but the audio won t be as clear and precise Also if you are using a wireless connection from your machine to your router this may cause the audio to not perform as well as if you were direct connected with a CAT 5 cable Regardless of using a slower connection the slides presented should appear just fine lt lt Back BLog Out E Help H Truman MEDICAID LEARNING CENTER My Profile My Courses My Programs Register for Courses Ay Transcript Medicaid Knowledge Fd E Getai Waetep 1 Materials Step 2 Tests Step 3 Certificate Details for MBM 104 The Language of Medicaid This course is not yet completed Registration Details Program Medicaid Basics SU60D Expanded Details Course Edition U Classification Status open xc Delivery Type online Begin Date O4 7 5 09 Hours Completion Period BO days End Date 06r 4 09 Retakes Available A Certification Timespan MA Retakes Completed 0 Reg Type regular Exam Status eligible
35. rect answers Select Finish Quiz to continue to the next page if the Quick Check was passed or return to a previous page that begins the information just covered if the Quick Check was not passed You may retake a quiz an unlimited number of times and you may navigate to any other page while you are in the middle of a Quick Check If you return to a Quick Check you will always return to the first question If you want to skip a question the questions are not in order you can choose to work on a different question in the Quick Check by clicking on the button in the upper left corner of the Quick Check page that reads Question 1 of 5 Clicking this button will reveal a list of the questions available and you can click on any one of them to skip to that question While you can answer the questions in any order all questions in the Quick Check must be answered before the Quick Check is completed SN f Question ofS Point Value You have to drive 45 minutes to get to the nearest hospital Do you have a geographic barrier to health care access Yes or No pO Score so far SUBMIT Figure 15 Quick Check Quizzes can be found throughout a VC at the end of topic sections The Medicaid Knowledge Center Attachments Some courses include supporting material that can be downloaded to your computer You may access the attachments for a course by selecting from the drop down box when you select DG in the top right of any course page th
36. rement 4 O Ambiguous phrases c Submit View Correct Anaw Eer i ue stions and approved Figure 19 Pretest The Pretest lists all of the questions at the bottom of the page and they may be answered in any order Pretests allow you to view the correct answers Orientation to Final Exams Go to Step 2 Tests You are required to pass the Final Exam in order to complete the course and receive a Course Completion Certificate Final Exam question formats are the same as in the Pretests include true false multiple choice and fill in the blank Like the Pretests Final Exam questions can be answered in any order Figure 20 The exam will then advance to the next question in order but you can go to the exam question navigation at the bottom of the page and select any question When you have completed the exam and submitted the exam using the Submit button Figure 20 in the upper right corner of the screen your score for the Final Exam will be shown You may then close the Exam Exam Course MBM 102 Hules Regulations and Laws d ns completed 0 35 Submit exam hee 2 Answer the question then click Submit to save the answer After you save this Don t forget to Su automatically taken to the next unanswered question in the exam MFE 1 Some sources of our laws include treaties executive orders and state and federal statutes 1 False 2 True Submit Questions mi effec
37. s regular page text To the left of the player controls a volume page will allow you to select the desired audio levels Figure 12 You may control the volume from the page using the audio control icon Figure 12 and you can also change the volume levels of your computer as well as directly on your speakers whichever is most convenient for you Make sure you have your volume turned on so that you can hear the course narratives Not all pages of the course will have audio If a page has audio the audio on indicator icon will be in the upper left corner of the VC page Figure 12 If you do not wish to use audio the same information is available in the narration transcript that is available on every page that contains audio Using the Audio and Video Controls The audio and video controls at the bottom of the screen allow you to play pause go back one page or go forward one page Note that some pages will auto advance on their own if this occurs you can pause the page using the pause control to stop and view the page Most pages within the course content require that you advance them manually New Page Controls There are four methods available for viewing new pages of the VCs Using the Menu amp Using the Thumbnails Using the Arrow Keys Searching for information 1 Using the Menu The page Menu on the left side of the screen allows a user to select any page in the VC Figure 12 You may progress throu
38. s requirements needs and expectations It includes topics such as Complaint Management Staff Responsiveness and Communication This Course offers insight into the different types of vendors in the Medicaid community available to states to support the Medicaid program Vendors that offer services such as Enrollment Brokering Prior Authorization Claims services System Development Data Management Third Party Recovery Transportation Services and Waste Control management This Course offers an overview of the MITA 2 0 initiative and framework Table 2 MITA Learning Module Introduction to MITA MITA State Self Assessment SS A The MITA Ratsel Puzzle Standards and MITA Course Name Course Overview This Course offers an overview of the MITA 2 0 initiative and framework The MITA State Self Assessment SS A Course familiarizes learners with the concepts and four major steps necessary for States to complete a MITA SS A The MITA Ratsel Course familiarizes learners with the components of the MITA 2 0 Framework and the relevance of those components to the State Self Assessment In this Course we explore MITA Governance and the relationships between MITA standards and other industry standard drivers Section 6 0 TROUBLESHOOTING Technical Information If you find Errors Bugs If you are having trouble with any of the pages or the VCs advancing through the courses or are hung up on the pre test
39. t r Waivers are not available for all states Waivers can be a set of services approved by CMS that provide benefits for specific groups of Figure 20 Final Exam The Final Exam is formatted much like the Pretests and provides you with information about the questions completed The Reference Guide and User Manual Course Final Exam must be taken and passed before you can begin work on your program courses You must pass the test confirm that you have completed the course and submit the exam before you will be allowed to open the Medicaid courses In the top right corner of the confirmation window choose the Submit Exam button Pre tests and Final Exams are no longer available after you have passed the Final Exam The courses will remain available for review for the remaining period of time that you are registered Accessing Certificates Go to Step 3 Certificate You must pass the final exam to access your certificates Once you have passed the exam you can go to Step 3 Certificate for the course you have just completed Select Step 3 at the top of the page to create a certificate and print it There are two Certificates of Completion that a user can obtain amp Course Completion Certification Certifies that the user has completed the course and lists the course title name and date Figure 21 COURSE COMPLETION Medicaid Learning Center MLC MBM 101 Medicaid The Early Years This is to certify that SA o Yruman
40. the Pretest the correct answer is given so that you have it for the re take Pretest practice exams are available at any time and may be taken as many times as you like until you pass the final exam H Truman ih ge d eo My Profile My Courses My Programs Register for Courses My Transcript Medicaid Knowledge Center MKC A A ken P petais sten 1 Materials Step 2 Tests en 3 Certificate Tests for MBM 151 The MIS Re Procurement Lifecycle Course Pretest and Exam Click button to open your pretest Lea aiai Course Exam New Click button to open your exam Open Exam Figure 18 Open Pretests and Exams Pretests and Exams are accessed by selecting a course and then selecting Step 2 Tests Pretest and Final exam questions can be answered in any order Figure 19 The exam will then advance to the next question in order but you can go to the exam question navigation at the bottom of the page and select any question Exam Course MBM 151 The MMIS Re Procurement Lifecycle SCT Detailed pretest Results Answer the question then click Submit to save the answer After you save this answer you will be automatically taken to the next unanswered question in the pretest 1 What benefits do the Required Validations sessions provide 1 4 Pricing can be re negotiated 2 O The state can clarity the intent of the RFP requirement 3 The vendor can explain their interpretation of the requi
41. tion of Courses Accessing the Course VC Organization of the Virtual Classroom Courses VCs Organization of VC Content Orientation to Pre tests e e e e e e e Orientation to Final Exams Accessing Certificates With our guide to the MLC it s easy Now let s get started Logging on to the MLC The first step in accessing your MLC courses is to log in How and where you logon to the MLC will depend on the type of user that you are Corporate users will receive information from their employer about logging in Single Users need to register purchase their courses with a credit card and set up the login information We will explain what you need to know to login depending on the type of user you are LOGGING ON CORPORATE USERS lf your employer has purchased courses for you at the MLC you will have been provided with access to the website and provided with Login information by your employer Login at the Medicaid Institute Home Page at http mlccorp prosperitylms com Corporate Users Step 1 Corporate Login If this is your first visit to the MLC select Corporate Users Sign up at the bottom of the page Figure 1 If you are returning to the MLC sign in using the e mail address and password you created when you logged in the first time Teip THE MEDICAID INSTITUTE Welcome to Medicaid Learning Center Online Learning Management System Username Password Corporate users Click here fo Sign
42. ttp www ncsl org programs health h medicaid htm NCSL Medicaid and Access to Health Care Resources http www ncsl org programs health accessother htm Kaiser Health Disparities Report A weekly look at Race Ethnicity and Health http www kaisernetwork org daily reports rep disparities cfm Kaiser Daily Health Policy Report Coverage amp Access Section http www kaisernetwork org daily reports rep hpolicy cfm Programs CMS Medicaid http www cms hhs gov home medicaid asp Wikipedia Medicaid http en wikipedia org wiki Medicaid Government Benefits Portal http www govbenefits qov Kaiser State Health Facts http www statehealthfacts org The Not So Basic Organizational Chart e A free brainstorming tool you can use to build an organization chart www bubbl us edit php Fee For Service FFS amp Managed Care e Medicaid and Managed Care http www urban org publications 309064 html e Kaiser Commission on the Uninsured http www kff org medicaid managedcare cfm Customer Service e Department of Health and Human Services http www acf hhs gov programs cse pubs reports customer_service_report html N100 50 e Institute of Customer Service http www instituteofcustomerservice com e American Society for Quality http www asq org e InfoQuest CRM http www infoquestcrm co uk e Understanding CRM http www infoquestcrm co uk pdfs qwjune01 pdf MITA Introduction to MITA
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