VoIP Orderwire Version 2
Contents
1. m E ESP I SES CT3NO l 26 CT3NC a lt is CT4CO 2 27 CCO z 00 CT4NO 3 28 CT4NC UNS i o SEE CT5NO 4 29 CT5NC Q 9 D CT6CO 5 30 CT5CO 2 SEE CT6NO 6 31 CTONC z Q ox onen de CT7NO 32 STING E Xi CT8CO B SY CT8NO 9 34 CT8NC 3 iti CT9NO 10 35 CT9NC j 2 CT10CO Il 36 CT9CO i o cTIONO 12 37 CTIONC H v 8CTINO 13 38 CT1INC QE a CT12CO 14 39 CTIICO s CT12NO 15 40 CT12NC CT13NO 16 4 CT13NC CT14CO 17 42 CT13CO CT14NO 18 43 CT14NC CT15NO 19 44 CT15NC CT16CO 20 45 CT15CO CT16NO 21 46 CT16NC CT17NO 22 47 CT17NC CT18CO 23 48 CT17CO CT18NO 24 49 CT18NC GND 25 50 GND c lini O a E Q GND 11 26 ALM 1 GND 2 27 ALM 2 O SNB 9 28 ALM3 8 mmm GND 4 29 ALM4 28 GND 5 30 AM5 Soe GND 6 31 ALM6 SSE eo GND 7 32 ALM7 585 GND 8 33 AIMS San GND 9 34 ALM9 OQ O GND 10 35 AMDO c a GND 11 36 ALM11 T GND 12 37 ALM 12 c B 8 GND 13 38 ALM 13 o p GND 14 39 ALM 14 GND 15 40 ALM 15 E i j GND 16 41 ALM 16 N g 8 CT 1NO 17 42 CT 1NG amp T Ue CT 2CO 18 43 CT 1CO C gg ef us CT 2NO 19 44 CT 2NC p amp i25 Sg Fk FANO 20 45 FACO 52889 ANA1 21 46 ANA1 ES T ANA2 22 47 ANA2 33 OQ A ANA3 23 48 ANA 3 72068 ANA4 24 49 ANA 4 GND 25 50 GND Cu amp 7 2 Normally Closed Normally Open Common NO NC CO Control Relay Alarm Analog G2. Alarm point number Description Non editable description for this System housekeeping Alarm Check this box to choose to report this alarm Check the box in the green bar top to have all System Alarms reported Leave unchecked to ignore Check which notification device s 1 through 8 you want to send alarm notifications for that alarm point Check the box in the green bar top to have that notification device send a notification for all the System Alarms Rpt Report Notification devices 33 12 8 Controls The VoIP Orderwire s relay can be configured in the Edit gt Controls menu You can enter your own description for this relay and designate it to a notification device s Controls Base Number Description Momentary time Notifications 1 Main Power ls LN NUM N NM NM A 2 Generator ts S888 S Fig 10 11 Fig 11 15 The Edit gt Controls menu Note The number of available controls depends on your build option Refer to the appendix of your Sales quote for specifications Editing Control Relays Description User definable description for the VolP Orderwire s control Stands for Momentary Time which is the time in milli seconds when Momentary Time you quick latch the relay from Monitor Mode T Mon or other SNMP manager Notification devices Check which notification device s 1 through 8 you want to send alarm notifications for the control oO 4 12 9 Analogs 12
3. allowing all station s on the subnet to use and hear Hoot N Holler calls You can restrict access to the feature from the H amp H Teams tab 7 Once you have finished configuring the Orderwire Directory you must upload the directory to E the Orderwire To write the call directory to the currently selected Orderwire unit click the button or click Connect and select Write to device If you wish to upload the directory to all of the Orderwire units in the call directory click the Eg button or click Connect and select Write to all devices Note The Login and Password fields are reserved for future implementation They are currently inconsequential to the Orderwire s calling features gt Orderwire Config v2 0 1 5 File Settings Connect Debug Help Ele v Directory Call Groups H amp H Teams Conference Servers Direct Id Station Description IP Call Group H amp H Team Number 001 1100 Main Office 1821680150 1 Y Dl stations within subnet Y 002 1101 Bob s Office 4821580151 1 Y DAI stations within subnet v 003 1102 Western Min Site 1821580152 1 DAI stations within subnet v 004 1104 EstemMtnSite 1921680153 1 Y DAI stations within subnet Y 005 1105 Northem Microwave Tower 1821580154 1 Y 0 All stations within subnet v Fig 1 1 1 The Orderwire Config Directory For more information about the Orderwire Config Utility see the separate Orderwire Config User Manual a
4. From the Advanced configuration screen you can now select which analog gauges you want to represent the changing values Analogs Base Enb Description Rev Notifications 1 Current Sensor HVAC 1 Details dd uod Hd Er NI Scaling Thresholds to MjU 0D DeadBand 0 Units Low ref High ref Fig 10 13 Detailed analog editing options The amount in volts that the channel needs to go above or below a eadBand threshold in order to cause an alarm User definable display units or optional choice between Fahrenheit and Celsius temperatures The most common are VDC Voltage H Humidity F Fahrenheit C Celsius Threshold settings These temperature settings are used to indicate the severity of the alarm depending on which threshold values have been passed Enter values for Major Under MjU Minor Under MnU Minor Over MnO and Major Over MjO Thresholds These values are gathered from your sensor Keep in mind that the NetGuardian is trying to build a linear equation to give the most accurate results See examples below Example 1 If you are measuring battery voltage we want the NetGuardian to show that the input is 54 2 VDC if 54 2 VDC is really being measured However if you are measuring temperature the values are typically not a 1 1 ratio Example 2 Your X Type sensor outputs 4 20mA We use a 250 ohm resistor to convert current to voltage measurement Ohms Law tells us that 4mA
5. Qualification Time Example If you have a loose door contact and you receive a false alarm every time the wind blows you might want to set a 3 second qualification time This means the door would have to be in the Alarm state for at least 3 seconds before the alarm is triggered and a notification is sent Qual Type Allows you to choose whether you want to apply the Qualification Time to the 32 Qualification Type alarm Set Clear or Both Most people use only Set 12 7 Systerm Alarms Alarms HELLE System Description Rpt Notifications 1 Default configuration O LIEIEIEJEIJETETTE 2 DCP channelis inactive L IEIETEIETETETE 3 MAC address not set OOOUOOO0O 4 IP address not set all H RE ENE 5 LAN hardware error CEL HE BE RF BE RE EC 6 SNMP processing error O LIEIEJETJTETJETETE 7 SNMP community error O PN NN ee ee 8 LAN TX packet drop HENNE IE 9 Notification 1 failed LET HET E RE BE 10 Notification 2 failed Ct et et ECET EC 11 Notification 3 failed O MEN NN NNI 12 Notification 4 failed E LIN MITT 13 Notification 5 failed CE Er ECE MERE EC 14 Notification 6 failed LEN ECE BN 15 Notification 7 failed eee eee 16 Notification 8 failed LM NNNM 17 INTP failed CEOE EO ET E EF EC 18 Timedtick CECE E E EC EC EC 19 Serial 1 RcvQ full LIEIETEIETETETE 20 Dynamic memory full HENNE ee NE Fig 10 10 The Edit gt System Alarms menu Editing System Alarms Pnt Point
6. 9 1 Basic Configuration Basic configuration for the VoIP Orderwire s analog channels can be accomplished from the Edit gt Analogs menu From this screen you enable or disable the analog channels select notification devices and set thresholds Monitor Menus Base Maneio i Enb Description Rev Notifications Edit Menus 10 Details a DHOBBODUB Ethernet j m Details D NANA ASE S gg Details s a eee eee cous AREE Details gt gt nmnnonnn Date and Time Fig 10 12 The basic Edit gt Analogs menu Editing Analogs Basic Chan Channel Check which analog channel you want to use Description User definable description for the analog channel Check this box to reverse the polarity This is not typically used Rev Reverse Reversing polarity is the same as reversing your wring Example 54VDC becomes 54VDC Check which notification device s 1 through 8 you want to send alarm Notifications notifications for that analog alarm Check the box in the green bar top to have a notification device send an alarm for all analog channels MjU Major Under MnU Minor Under MnO Minor Over MjO Major Over Threshold settings These user defined value are used to indicate the severity of the alarm by indicating when the threshold values you ve set have been passed 35 12 9 2 Detailed Configuration To access the Advanced configuration screen click the Advanced Config link near the Description
7. E ios On Set v 13 This is test Alarm for point number 13 ofthe 1 rur aru NN NEM NMIIOs OnSet 3 14 This is test Alarm for point number 14 ofthe 1 um Nr uu MN OnSet 3 15 This is test Alarm for point number 15 ofthe 1 I NE br ee BE BE BE RE BE Ns OnSet 3 16 This is test Alarm for point number 16 ofthe 1 G a 6 2 A ee Pe OnSet 3 Fig 10 9 Editing Base Alarms Description User definable description for the discrete alarm input Reverse Check this box to reverse the polarity of the alarm point Left un checked this means a normally open contact closure is a clear condition When polarity is reversed a normally closed alarm point is clear when closed HEN MEVEISE Example Door with a magnetic door sensor When the door is closed the magnetic sensor acts like a closed relay However you know this should not trigger an alarm condition This means you d want the door alarm reversed in the NetGuardian because we are looking for a normally closed condition Check which notification device s 1 through 8 you want to send alarm notifications for that alarm point These notification devices correlate to one of the 8 devices you setup for notification email SNMP trap etc Check the box in the green bar top to have a notification device send an alarm for all alarm points The length of time that must pass without interruption in order for the condition to be considered an Alarm or a Clear Notification devices Qual Time
8. Ear Screws 1 000 60375 05 Pads 2 015 00030 00 i 4 a c A 3 4 Amp Fuses 2 Wire Telephone Optional 2 741 00750 00 D PR 675 10A 00 ANI e bs External Speaker Optional Small 2 Pin Connector and 6ft of 2 pair wire FDO 1200 10A 00 for plugging in External Speaker 2 820 00812 02 4 Optional Accessories Pluggable Back Panel D PK 16PAN The VolP OrderWire s pluggable back panel allows for screw in barrier plug connections for the NetGuardian s alarms and control relays The Pluggable Back Panel is only for RTU models of the OrderWire 9 Build Options The VolP OrderWire has the option to be ordered with single or dual Amphenol connectors for adding alarm monitoring capability je ops Telecom m Support 1 669 464 1600 Powet Disconnection www dpstele com Aonar A m Pies POWER A 1 2 AMP GMT ps c r M cc i 48V GNO 48V GNO A B FA Discretes Analogs Controls LNK LAN Single Amphenol RTU build option 16 Discrete alarms 8 Analogs 2 Control Relays Jer DPS Telecom Support 1 559 454 1600 www dpstele com 0 50A max 5 6 48V GND 48V GND A B FA Discretes Analogs Controls Controls LNK LAN Dual Amphenol RTU build option 16 Discrete alarms 8 Analogs 18 Control Relays 6 Installation 6 1 Tools Needed To install the VolP Orderwire you ll need the following tools gt _ Phillips No 2 Screwdriver Small Standard No 2 Screwdriver PC with terminal emula
9. Tone This setting can be helpful on those networks where the dial tone and disconnect tones are identical preventing the Orderwire from hanging up on users initiating calls through the Orderwire Disconnect Timeout 28 nM 12 4 Ethernet Settings Ethernet Settings MAC Address 00 10 81 00 51 85 Enable VLAN VLAN ID 125 PCP Excellent Effort 2 Y Unit IP 10 0 70 101 10 0 70 101 Subnet Mask 255 255 0 0 255 255 0 0 Gateway 10 0 0 254 10 0 0 254 DNS Server 1 255 255 255 255 255 255 255 255 DNS Server 2 255 255 255 255 255 255 255 255 Reset Save Fig 10 5 Edit gt Ethernet menu Ethernet Settings MAC Address Hardware address of the VolP Orderwire Not editable For reference only Enable VLAN Used to turn on Virtual LAN Uncheck to disable VLAN VLAN ID Used to turn on Virtual LAN Uncheck to disable VLAN PCP PCP is the Priority Code Point Values listed in parentheses are the priority for each class 0 represents the lowest priority 7 is the highest VLAN PCP is placed on 2 by default IP address of the VolP Orderwire station This field will be reported to other stations during the Auto Discover An important parameter if you are connected to a wide area network Gateway It tells the unit which machine is the gateway out of your local network oet to 255 255 255 255 if not using A road sign to the VoIP Orderwire telling it whether your packets should stay on your local network or b
10. alarm monitoring equipment advanced techniques that will save you hours of work e Educational White Papers deliver fast informal tutorials on SNMP ASCII processing TL1 and other alarm monitoring technologies e New product and upgrade announcements keep you up to date with the latest technology e Exclusive access to special offers for DPS Telecom Factory Training product upgrade offers and discounts To get your free subscription to The Protocol register online at www TheProtocol com register Free Tech Support on the Web MyDPS MyDPS is your personalized members only online resource Registering for MyDPS is fast free and gives you exclusive access to e Firmware and software downloads and upgrades e Product manuals Product datasheets e Exclusive user forms Register for MyDPS online at www DpsTele com register The Protocol atarm Monitoring Ezine May 10 2005 Call 1 888 393 1060 jv nPs Telecom E White Paper 5 Steps to Intelligent SNMP Legacy Integration arn how to make your c alan m monitori pei nt c cm ma ier aba wma r with ut losing time money or functionality Te SNMP Download White Pape Net Guardian 832A m wae ad Se dila 51111 SS 53338353 NN Ie Turbocharge Your NetGuardian With SNMP v2c The new RES 4 0 firmware adds v2c gt robu st message de livery vi NMP ni quisi mmand p alar ev si ala rm pos um uping plus ieri le i t Get the full details erythi iriure
11. an audible indication when another station joins or exits the Call To access a conference bridge dial 3 then the ID of the conference bridge NOTE Bridge Party Line mode only works wth a VoIP Bridge Server D PK 2160w 12008 VOIP Orderwire ji y Be H UD ANS ied on men E E LAN SiP Orderwire VOIP Orderwire Offnet i VOIP Orderwire DINI a um o un am u an RUN UU p mm me e mm Fig 9 4 Bridge party line conference topology 23 12 Web Browser The VoIP Orderwire unit features a built in Web Browser Interface that allows you to configure the unit through the Internet Intranet You can quickly change the sign in password setup your Directory Listings and reboot the unit using the most commonly used browsers NOTE Max of users allowed to simultaneously access the VoIP Orderwire via the Web is 2 12 1 Logging on to the VoIP Orderwire For Web Interface functionality the unit must first be configured with some basic network information If this step has not been done refer to the section Quick Start How to Give the Orderwire an IPA for instructions on initial configuration setup i To connect to the Orderwire from your Web browser enter its IP address in the address bar of your web browser It may be helpful to bookmark the logon page to avoid entering this each time After connecting to the unit s IP address enter your login information and click O
12. assign your station a Station ID number e See section How To Navigate the Voice Menus to accomplish this via the handset Or e See section How To Setup Directory Listings to perform this task via the web interface 18 9 1 via Craft Port using TTY interface The TTY interface is the VoIP Orderwire s built in interface for basic configuration You can configure unit s Ethernet port settings and view debug For more advanced configuration tools please use the Web Browser Interface For Telnet connect to the IP address at port 2002 to access the configuration menus after initial LAN WAN setup Telnet sessions are established at port 2002 not the standard Telnet port as an added security measure Menu Shortcut Keys The letters before or enclosed in parentheses are menu shortcut keys Press the shortcut key to access that option Pressing the ESC key will always bring you back to the previous level Entries are not case sensitive 9 2 via LAN VoIP still Fig 7 8 Connection through Ethernet port To connect to the Orderwire via LAN all you need is the unit s IP address Default IP address is 192 168 1 100 If you DON T have LAN but DO have physical access to the VoIP Orderwire connect using a LAN crossover cable NOTE Newer PCs should be able to use a standard straight through LAN cable and handle the crossover for you To do this you will temporarily change your PC s IP address and subnet mask t
13. dpsAlarmControl dps R TU Therefore dps RTU s full object identifier is 1 3 6 1 4 1 2682 1 4 Each level beyond dpsRTU adds another object identifying number For example the object identifier of the Display portion of the Control Grid is 1 3 6 1 4 1 2682 1 4 3 3 because the object identifier of dos R TU is 1 3 6 1 4 1 2682 1 4 the Control Grid 3 the Display 3 dpsRTU 1 3 6 1 4 1 2682 1 4 a B 0 1 2 C3 04 5 DisplayEntry 1 NVRamSection 1 AlamEntry 1 See Table A 1 Table 14 2 Tbl B1 O OV Traps points Tbl B2 1 Identity points _OV_vTraps Ident 1 3 6 1 4 1 2682 1 4 0 1 3 6 1 4 1 2682 1 4 1 PointSet 20 ime Tbl B3 2 DisplayGrid points 1 3 6 1 4 1 2682 1 4 2 1 SumPClr 102 DateTime 4 ComFailed 103 ResyncReg 5 ComRestored 014 Must be set to 1 to perform the resync P0001 Set 10001 through request which will resend TRAPs for any P0064Set 10064 Standing alarm P0001Clr 20001 through P0064CIr 20064 Tbl B3 3 ControlGrid points ControlGrid 1 3 6 1 4 1 2682 1 4 3 int 1 3 6 4 1 2682 1 4 5 1 6 Address 2 1 AState For specific alarm points see Table B6 Table 14 3 The NetGuardian OID has changed from 1 3 6 1 4 1 2682 1 2 to 1 3 6 1 4 1 2682 1 4 Updated MIB files are available on the Resource CD or upon request 18 4 SNMP Granular Trap Packets Tables Table 14 4 and Table 14 1 5 p
14. in the setup wizards or the Save button Windows Internet Explorer EJ Data submitted and written ko Flash Fig 10 3 Commit to NVRAM popup 25 12 3 System Settings System Settings Global System Settings Name OWwiMaming Location Fresno CA Contact 559 454 1600 SNMP Get String dps public SNMP Set String dps _ public User admin Password M English Russian Voice Over IP Voice Over Serial Note When Voice Over Serial feature selected voice traffic will be routed out the back seial part at 115200bps Voice over serial feature can be used with anoter OrderWire device running firmware OW v1 0L or newer DCP Responder Settings Disable DCP DCP over IP DCP over Serial DCP Unit ID Protocol 11 DCPx v DCP over LAN port protocol 2001 IE UDP v Alarm Echo Settings Disable Alarm Echo Enable Alarm Echo over IP Enable Alarm Echo over Serial Remote Unit IP LAN port 55255255255 2001 UDP v Protocol uibirtmacici enar p nM en E ken Remote DCP Unit ID gt Wn n Poll delay 5s Time to wait between each poll 0sec 10min Poll Timeout 4s Osec 10sec System Controls Initialize Configuration Initialize Backup Configuration config bin Restore Configuration Upload Reset Save Fig 10 4 Global System Settings Name Enter a name to help you identify this VoIP Orderwire station Enter the location of this VoIP Orderw
15. is OPEN for measuring voltage Note Each jumper inserts a 250 ohm shunt resistor across the input This must be taken into account when defining the analog input reference scale Jumper installed for current Current co e EA Transducer AN A 1 Jumper removed for voltage ANA 2 Voltage ANA 3 Analog Unjumpered Open Position Jumpered C losed Position ANA 4 Channel Voltage Operation default Current Operation Input Voltage Source Transducer Fig 5 6 Jumper settings for analog alarms inputs 5 Slide the top cover of the case back into position and replace the screws 6 Reconnect and power up the VoIP Orderwire 8 VoIP Orderwire Front Panel 2 Wire Handset Jack Status LEDs External Speaker Jack Access Menu Button DB9 Craft Port RX aaa 54321 9876 Red Loss DB9F RS 232 Fig 6 1 The VolP Orderwre s front panel connections 8 1 Craft Port Use the front panel craft port to connect the VoIP Orderwire to a PC for onsite unit configuration To use the craft port connect the included DB9 download cable from your PC s COM port to the craft port Pinout is shown in Fig 6 1 for reference but you will most likely be using a straight through cable 15 9 Quick Start How to Give the Orderwire an IP Address 1 In this step we ll use create a physical cable connection between your PC s COM port and the unit s craft port Note You must be connected via craft port or T
16. to see where to connect the analogs Analog f Connection ANA1 User definable connects to the 50 pin amphenol ANA2 User definable connects to the 50 pin amphenol ANA5 Pre configured to monitor BatteryA ANA6 Pre configuredto monitor Battery B Pre configured to monitor Internal Temperature Located in the center or edge of PCB Pre configured to monitor External Temperature via jack to external temperature probe 7 6 3 1 Switching Analog Alarms to Current Operation p HO im D 4 enneonnacnnorr pa LL Ae s l at i n ind d l i ii i ah wee ew esse Alha p UU ANALOGS ENT 4 m ot i i gx rd oe oot Pa nj i emcees m mri LE Fig 5 4 Adjustable jumpers on the VolP Orderwre circuit board By default the analog inputs are configured to measure voltage You can switch the analog inputs to measure current by resetting jumpers on the VoIP Orderwire s circuit board To test the analog alarm voltage current jumpers follow these steps 1 Make sure the VolP Orderwire is depowered and disconnected from all network connections 2 Remove the screws from the sides of the VoIP Orderwire case 3 Slide the top cover of the case off to expose the circuit board 14 4 The adjustable jumpers are shown above All alarm inputs can be individually configured for current or voltage operation Remember that the default jumper position
17. will always bring you back to the previous level Entries are not case sensitive 10 1 Change Ethernet Settings Login admin Password Logged in successfully Orderwire v1 80 8352 c gt 2889 DPS Telecom Inc Config Pding Test Doebug efit C E thernet Directory Stats n amp U ram re amp tCB oot cESC gt E Yes Disabled 125 1H 215 84 125 1 215 84 5 255 255 192 H 255 255 192 gt 255 255 255 255 255 255 255 HB 1H 81 88 41 BD Addr 2ubnet Gdateway DOHGP H ost CESC Fig 8 1 View and edit network settings 1 Login to the TTY interface then press C onfig E thernet 2 From this screen you have the option to edit the IPA Subnet Gateway DHCP and Host Name 20 10 2 View Directory The Directory serves as your internal phonebook used when calling other Orderwire stations in your network Telnet 126 10 215 JAE Iwderwire Telnet Server ogin admin Password Logged in successfully Drderuire v1 Hf H352 c gt 20HH DPS Telecom Inc gt onfig Poding Tdest Debug etH gt it Ff Ethernet Directory S gt tats nfWoram re amp B5oot amp ESC D ID Hum IPA Location i 188 126 1H 23H 188 Fresno 2 189 126 1H 23H 187 Fresno Ethernet Directory Stats nCU ram retB5oot ESC Fig 8 2 See your list of other orderwre stations on the network 1 Login to the TTY interface then press C onfig gt D irectory 2 You will see the Station IDs currently setup
18. 30 30 31 32 33 34 34 35 36 38 38 39 40 41 41 42 44 45 46 49 1 VolP Orderwire Overview cV This next gen orderwire product from DPS Telecom delivers voice communication at all your LAN sites Using VoIP Voice over IP technology you call another orderwire station a select group of stations or use the Hoot n Holler all call feature to page someone when you re not sure where they are Minimum Bandwidth Requirement 128Kbps for peer to peer calls or at least two DSO s in a fractional T1 WAN Plus in the same chassis you have the option of also getting an RTU with 16 discrete alarm inputs 8 analog inputs and 2 control relays Each VolP OrderWire unit installs easily just plug into your LAN hub In just 1 RU of space you can get rid of all those costly telephone lines and long distance fees VoIP communication uses the industry standard SIP 2 0 protocol and G 711 codec making this orderwire system even easier to work with if you re already familiar with VoIP 2 Specifications Dimensions Weight Mounting Protocol Voice Codec Power Input Current Draw Fuse Interfaces Visual Interface Operating Temperature Operating Humidity RoHS Handset External Speaker 1 72 Hx 17 0 W x 6 64 D 2 6 lbs 19 or 23 rack or wall mount SIP 2 0 RTP G 711 Mu Law Dual 48 VDC 24 VDC or 24 VDC build options 300mA Dual 3 4 Amp GMT Fuses recommended 1 RJ45 10 100BaselT Ethernet port 1 D
19. 5200 Data bits 8 Parity Stop bits l Flow control Restore Defaults Fig 7 5 4 At the Connect To screen select COM1 most commonly used from the drop down and click OK Connect To VoIP Orderwire Enter details for the phone number that you want to dial i F Country regiom nite Area cade 5g Phone number Connect using com Fig 7 4 6 When prompted enter the default user name admin and password dpstelecom NOTE If you don t receive a prompt for your user name and password check the port you are using on your PC and make sure you are using the cable provided Hyper Terminal File Edit View Call Transfer Help D ce v p aL login admin JE RE RE RE ORE GREC EHH HH Password Fig 7 6 7 The Orderwire s main main menu will appear Type C for C onfig then E for E thernet Configure the unit s IP address subnet mask and default gateway Login admin Password See ee Legged in successfully HG LT vi 0A ET lejen DPS Telecom Inc Chonfig Filing ODbebug e Xhit FC Eltharnmet nilM rma reiB oot ES 7 EF 192 Let 1 100 192 168 1 188 gt 255 255 1927 255 255 192 if 2 AA 238 202 420 255 255 255 255 gt BB 1H 81 HH 2 67 Vinit Addr Subnet Ghateway ESC T 17 8 ESC to the main menu When asked if you d like to save your changes type Y for Y es Reboot the unit to save its IP Address When this is complete you are ready to
20. Any Time Sun Mon Tue Wed Thu Fri Sat Any Time Fig 10 6 The Edit gt Notifications menu Once you ve chosen which notification you want to setup check the Enable Notification to turn it on Then choose a notification method either email or SNMP 12 5 1 SNMP Notification SNMP Notification Fields Notification 1 SNMP SNMP Notification SNMP Trap Server IP Trap Port No D Usually Use 162 Trap Community lt Back Next gt Cancel SNMP Notification SNMP Trap Server IP The SNMP trap manager s IP address The SNMP port UDP port set by the SNMP trap manager to receive traps usually set to 162 Trap Communit Community name for SNMP TRAP requests SNMP Trap Version Choose between SNMP v1 or v2c Trap Port No 30 12 5 2 Relay Notification Relay Notification Notification 1 Relay Relay Notification Relay Number 1 m lt Back Next gt Cancel Relay Notification Relay Number npa to be latched when any alarm assigned to this notification 12 5 3 Schedule The Edit gt Schedule menu is where you will tell the VoIP Orderwire exactly which days and times you want to receive alarm notifications You set 2 different schedules for each discrete base alarm Notification 1 Schedule v papel TER Fan aa mm A 1 Nin TG O 12 6h00 min AMS to 11 EZh 59 Simin PM 2 2 Any Time O 2 Eno Emin AM E to 11 in 59 Emin PM f Fig 10 8 The Schedule creation scre
21. B9 craft port 9600 Baud serial 1 RJ 11 Telco Jack optional 1 or 2 50 pin Amphenol connectors RTU builds only 1 2 Wire handset jack 1 External speaker jack Optional 4 Port 10 100BaseT Switch 5 or 6 Front Panel LED 5 Back Panel LEDs 327 140 F 0 60 C 096 959 non condensing 5 6 otandard 2 Wire telephone optional Yes optional These jacks can be located on the front or the back of the unit specified when you order Alarm Termination Via 50 pin Amphenol connector on back panel RTU Build Only Discrete alarms 16 Analogs 8 Controls 2 or 18 This unit does not contain any operator serviceable parts All servicing is to be performed by DPS Telecom only 3 Shipping List Please make sure all of the following items are included with your VolP Orderwire If parts are missing or if you ever need to order new parts please refer to the part numbers listed and call DPS Telecom at 1 800 622 3314 VoIP Orderwire D PK 2160W VoIP OrderWire Resource CD Includes Manual MIBs amp Firmware 6 ft DB9M DB9F Download Cable D P R 045 10A 04 X 2 19 Rack Ears D CS 325 10A 00 x2 Two Standard Rack Screws 1 000 12500 06 X 2 Two Metric Rack Screws 2 000 80750 03 VoIP Orderwire User Manual D UM 2160W 14 ft Ethernet Cable D PR 923 10A 14 X 2 2 Pin Connector 2 820 00862 02 x2 23 Rack Ears D CS 325 10A 01 x4 Four 3 8
22. K NOTE The factory default username is admin and the password is apstelecom fonnect to 126 10 230 185 US Protected User name A admin Password saseascanel Remember my password Fig 10 1 Enter your password to enter the Web Browser Interface 24 12 2 Changing the Default Password The password can be configured from the Edit System screen The minimum password length is four characters however DPS recommends setting the minimum password length to at least five characters Use the following steps to change the logon password 1 From the Edit menu select System 2 Enter the new user name in the User field 3 Enter the new password in the Password field 4 Click the Save button System Settings Global System Settings Name OW w Alarming Location Fresno CA Contact 559 454 1600 SNMP Get String dps_public SNMP Set String dps_public User admin Password eoecccccce Global Call Settings English O Russian DCP Responder Settings O Disable DCP DCP over LAN DCP Unit ID Protocol 1 DCPx K DCP over LAN port protocol 2001 UDP H Initialize Configuration Backup Configuration config Restore Configuration Upload Fig 10 2 Global System Settings section of the Edit gt System menu NOTE You will see the following popup when making changes to the VoIP Orderwire from the Edit menu It will appear when confirming your changes to the database either by clicking Next
23. Line Connection 10 7 4 LAN Connection 11 7 5 Optional 10 100 Switch 11 7 6 RTU Build Only 12 7 6 1 50 Pin Alarm and Control Relay Connector 12 7 6 2 Discrete Alarms 12 7 6 3 Analogs 13 7 6 3 1 Switching Analog Alarms to Current Operation 13 8 VoIP Orderwire Front Panel 14 8 1 Craft Port 14 9 Quick Start How to Give the Orderwire an IP Address 15 9 1 via Craft Port using TTY interface 18 9 2 via LAN 18 10 TTY Interface 19 10 1 Change Ethernet Settings 19 10 2 View Directory 20 10 3 View Hardware Config amp Stats 20 11 Three Modes of Operation 21 11 1 Direct Station to Station Calling Option 1 21 11 2 Hoot n Holler Option 2 21 11 3 Bridge Party Line Option 8 22 12 Web Browser 23 12 1 Logging on to the VoIP Orderwire 23 12 2 Changing the Default Password 12 3 System Settings 12 3 1 Offnet Settings 12 4 Ethernet Settings 12 5 Notifications 12 5 1 SNMP Notification 12 5 2 Relay Notification 12 5 3 Schedule 12 6 Alarms 12 7 Systerm Alarms 12 8 Controls 12 9 Analogs 12 9 1 Basic Configuration 12 9 2 Detailed Configuration 13 How to Setup Directory Listings 14 How To Navigate the Voice Menus 15 How To Talk to Third Party SIP Devices 16 How To Upgrade Firmware 17 Front and Back Panel LEDs 18 Reference Section 18 1 Display Mapping 18 2 System Alarms Display Map 18 3 SNMP Manager Functions 18 4 SNMP Granular Trap Packets 19 Technical Support 20 End User License Agreement 24 25 27 28 29 29
24. VDC build option The power plug can be inserted into the power connector only one way to ensure the correct polarity Note that the negative voltage terminal is on the left and the GND terminal is on the right Insert fuse into the Power A fuse slot The power LED should be lit green If the LED is red the power connection is reversed To confirm that power is correctly connected the front panel LEDs will flash RED and GREEN indicating that the firmware is booting up Repeat steps 1 6 for Power B connector 10 7 3 1 Line Connection Your VoIP Orderwire unit may include a line connection on the back panel The line connection provides for Offnet capability which allows a person can access the Orderwire system via POTS Plain Old Telephone Service Note The Orderwire s Offnet feature is not available with alarming features RJ11 Phone Line Connection 4 3 Ring 2 Tip 1 11 7 4 LAN Connection To connect the VolP Orderwire to LAN insert a standard RJ45 Ethernet cable into the 10 100BaseT Ethernet port on the back of the unit See Fig 5 1 If the LAN connection is OK the LNK LED will light SOLID GREEN 7 5 Optional 10 100 Switch The VoIP Orderwire 10 100BaseT switch option extends LAN access at your site The VoIP OrderWire can be built with a 10 100 switch replacing the unit s standard ethernet port allowing you to extend LAN access at your site without installing a separate switch Note The Vo
25. ation 8 A notification 8 event such as a page Use RPT filter debug to help diagnose failed or email was unsuccessful notification problems Try pinging the Network Time Server s IP Address as it is configured If the ping test is successful then check the port setting and verify the port is not being blocked on your network Timed Tick Toggles state at constant rate as To turn the feature off set the Timed Tick NTP failed Communication with Network Time Server has failed 32 33 34 35 36 37 38 39 40 41 42 43 configured by the Timed Tick timer variable Useful in testing integrity of timer to 0 SNMP trap alarm reporting Serial 1 R amp G Serial port 1 or appropriate serial port Check proxy connection The serial port 43 number receiver filled with 8 K of data data may not be getting collected as full j 4 K if BAC active expected Dynamic Not expected to occur Call DPS Tech Support 559 454 1600 memory full If unintentional call DPS Tech Support h Unit reset Unit has rebooted 559 454 1600 44 18 3 SNMP Manager Functions The SNMP Manager allows the user to view alarm status set date time issue controls and perform a resync The display and tables below outline the MIB object identifiers Table 14 2 begins with dps R TU however the MIB object identifier tree has several levels above it The full English name is as follows root iso org dod internet private enterprises dps Inc
26. d B oolid Red Fuse failure on Power Feed A B or both Blink Green Ethernet link OK Solid Green or receive activity on Ethernet Table 9 2 Back Panel LED Descriptions 18 Reference Section 18 1 Display Mapping Description Display 1 Analog 1 Minor Under Analog 1 Minor Over Display 2 Analog 1 Major Under Analog 1 Major Over Analog Value Analog 2 Minor Under Analog 2 Minor Over Display 3 Analog 2 Major Under Analog 2 Major Over Analog Value Bom 41 42 18 2 System Alarms Display Map Display Points Alarm Point Description Solution 1 The internal NVRAM may be damaged Login to the NetGuardian s web browser The unit is using default configuration and configure the unit Power cycle to settings see is the alarm clears Default 25 configuration DCP Poller The NetGuardian is configured to listen 26 for DCP polls but has not received a poll in over 5 minutes dicii m The MAC Address is not set Call DPS Tech Support 559 454 1600 See Section Quick Start How to Connect to the NetGuardian 216 G3 via 28 The IP is not set Craft Port If not using the NetGuardian over LAN set the IP address to 255 255 255 255 LAN hardware The unit does not have a solid LAN link If connecting to a hub you might require 29 error to the hub switch or router a LAN crossover cable SE SNMP trap address is not defined and i s He A DT Weg Ap process
27. digital inputs or contact closures Discrete alarms are either active or inactive so they re typically used to monitor on off conditions like power outages equipment failures door alarms and so on The NetGuardian s discrete alarm points are single lead signals referenced to ground The ground side of each alarm point is internally wired to ground so alarm points can connect either as a dry contact or a contact to ground e n a dry contact alarm he alarm lead brings a contact to the ground lead activating the alarm e In a contact to ground alarm A single wire brings a contact to an external ground activating the alarm You can reverse the polarity of each individual discrete alarm point so that the alarm is activated when the contact is open This is done with a software configuration change 13 7 6 3 Analogs The VoIP Orderwire s 8 analog alarm inputs measure continuous ranges of voltage or current Analog alarms are typically used to monitor battery voltage charging current temperature humidity wind speed or other continuously changing conditions The measurement range of the analog channels is 90 to 90 VDC or 4 to 20 mA To configure the analogs for current sensing 4 20mA please review the next section for jumper position You can use analogs 1 through 4 to monitor whatever you like Analogs 5 through 8 are pre configured to monitor Battery A and B Internal Temperature and External Temperature Read the following table
28. digni w you can upgrade to NetGu ardia 0 he ad Full Story Creative Solution Convert Your LEDs to Contact Closures B cube ritenere pal nique nito specum n that LEDs to contact closures n Des equi mm ent Ae Re md Fs ull Story rt ee bias o raa qo Jer DPS Telecom call 1 800 693 0351 q s ications Product Network Alarm Monitoring Fundamentals Alarm Monitoring Where Do p You Start ve just been put in charge of asing selec or reco you Pro aeg T d witho uts spen gae ng too much SSS ee equipment you This sei om de how can a a e que self This s paper T wil NOT tel you Ju at buy leg nm ine Every network is gt differ Remember that we ll NEVER sell your email address to anybody and that s a promise We will also send you our informative eMagazine ne DPS Telecom Your Partners In Network Alarm Monitoring 800 622 3314 www DpsTelecom com 4955 E Yale Avenue Fresno California 93727
29. dmin admin admin admin admin Login Password dpstelecom dpstelecom dpstelecom dpstelecom dpstelecom 37 38 14 How To Navigate the Voice Menus Pickup the handset and the voice prompt will ask you for a menu option To hear the entire list of menu options press e 1 Station to station calling Call another station directly using the Station ID e 2 Hoot n Holler mode The conversation will be emitted through the external speakers at other stations e 3 Bridge Party Line Join or create a bridge conference call This call is private and cannot be heard through the external speakers at other stations 15 How To Talk to Third Party SIP Devices VolP Orderwire is compatible with most third party SIP devices These devices must run a compatible version of SIP 2 0 protocol These devices are compatible only for Station to Station direct calling To talk to third party SIP devices simply define them in the Directory listing You must know the IP addresses of the third party devices to associate them to a station number See section How to Setup Directory Listings for details 39 16 How To Upgrade Firmware To upgrade firmware click on the Edit gt System menu At the bottom of this screen under System Controls you have the following options 1 Backup Configuration Click Save to backup your current config file to your PC or to the network 2 Restore Configuration Allows you
30. e forwarded somewhere else on a wide area network Primary IP address of the domain name server Set to DNS Server 1 255 255 255 255 if not using Not currently used by this application Designed for future use Secondary IP address of the domain name server Set to DNS Server 2 255 255 255 255 if not using Not currently used by this application Designed for future use 29 12 5 Notifications From the initial Edit gt Notifications menu you will see which of the 8 notifications are enabled their server and schedule Click on the number link for one of the notifications to begin configuration Notifications 1mo stat Type Server 7737777 T Time Window 2 1 OFF 2 OFF OFF OFF OFF OFF OFF OFF SNMP SNMP SNMP SNMP SNMP SNMP SNMP SNMP Sun Mon Tue Wed Thu Fri Sat Any Time Sun Mon Tue Wed Thu Fri Sat Any Time Sun Mon Tue Wed Thu Fri Sat Any Time Sun Mon Tue Wed Thu Fri Sat Any Time Sun Mon Tue Wed Thu Fri Sat Any Time Sun Mon Tue Wed Thu Fri Sat Any Time Sun Mon Tue Wed Thu Fri Sat Any Time Sun Mon Tue Wed Thu Fri Sat Any Time Sun Mon Tue Wed Thu Fri Sat Any Time Sun Mon Tue Wed Thu Fri Sat Any Time Sun Mon Tue Wed Thu Fri Sat Any Time Sun Mon Tue Wed Thu Fri Sat Any Time Sun Mon Tue Wed Thu Fri Sat Any Time Sun Mon Tue Wed Thu Fri Sat Any Time Sun Mon Tue Wed Thu Fri Sat
31. e prevailing party shall be entitled to recover in addition to any other available remedy reimbursement for reasonable attorneys fees court costs costs of investigation and other related expenses Warranty DPS Telecom warrants to the original purchaser only that its products a substantially conform to DPS published specifications and b are substantially free from defects in material and workmanship This warranty expires two years from the date of product delivery with respect to hardware and ninety days from the date of product delivery with respect to software If the purchaser discovers within these periods a failure of the product to substantially conform to the specifications or that the product is not substantially free from defects in material and workmanship the purchaser must promply notify DPS Within reasonable time after notification DPS will endeavor to correct any substantial non conformance with the specifications or substantial defects in material and workmanship with new or used replacement parts All warranty service will be performed at the company s office in Fresno California at no charge to the purchaser other than the cost of shipping to and from DPS which shall be the responsiblity of the purchaser If DPS is unable to repair the product to conform to the warranty DPS will provide at its option one of the following a replacement product or a refund of the purchase price for the non conforming product These remedie
32. efine the format that data will Protocol be sent and received The LAN Port should match the DCP Unit s LAN Port located in the DCP Responder section above The Protocol should match the device you are oolling Enter the DCP Unit ID of the device you want to monitor Remote DCP Unit ID This should match the DCP Unit ID located in the DCP Protocol Responder section above The Protocol will define the format that data will be sent and received Poll delay How often the Orderwire will poll the DCP Responder unit The poll delay is the interval of time between polls How long the Orderwire will wait to receive a response before it times out If the Orderwire is unable to Timeout communicate with the responder unit and times out three times in a row a system alarm will become enabled System Controls Sets the unit s configuration back to all factory defaults Initialize Configuration NOTE Initializing the Orderwire s config means the Directory listings will have to be entered again Backup Configuration Used to backup save the current configuration to your PC or on the network Restore Configuration Allows you to browse for a saved configuration file on your PC or on the network Password Voice Over Serial 27 12 3 1 Offnet Settings Global Call Settings FR a a English Russian Number of Rings PSTN 2 Number of rings before PSTN incomming call is forwarded Number of Rings VOIP 2 Number of rings before VOIF inc
33. elnet to use the T TY interface Make sure you are using the straight through 1 to 1 Male to Female DB9 DB9 download cable provided with your VoIP Orderwire to make a craft port connection Male to Female DB 9 to DB9 d o aW se e VolP Orderwire PC with terminal emulator such as HyperTerminal Fig 7 1 Connection through front Craft Port To access HyperTerminal using Windows 2 Click on the Start menu gt select Programs gt Accessories gt Communications gt HyperTerminal Accessibility m Accessories fa Games di lag Communications irn Startup b Mm Entertainment d e Network Connection e Internet Explorer v Address Book E Metwork Setup Wizard w MSN Calculator s Mew Connection Wizard B Command Prompt lt Wireless Network Setup Wizard 5 Outlook Express Fig 7 2 Howto access HyperTerminal 16 3 At the Connection Description screen enter a name for this connection You may also select an icon The name and icon do not affect your ability to connect to the unit Connection Description Fig 7 3 5 Select the following COM port options e Connect using COMI or appropriate COM port Bits per second 9600 e Data bits 8 e Parity None Stop bits 1 e Flow control None Once connected you will see a blank white HyperTerminal screen Press Enter to activate the configuration menu COM1 Properties x Port Settings Bits per second 11
34. en Notification Schedulinc Days of the week From either ochedule 1 or 2 check which days you want to receive notifications Select to tell the VoIP Orderwire you want to receive alarm notifications at yTime any time for the day s you ve selected Notification Time Used to tell the NetGuardian to only send alarm notifications during certain hours on the day s you ve selected 12 6 Alarms The VoIP Orderwire s discrete base alarms are configured from the Edit Alarms menu Descriptions for the alarm points polarity normal or reversed and notification type s are defined from this menu 31 Alarms once FEES Description Rev Notifications QualTime QualType 1 Fire Alarm asta rau a a a aa ie On Set HE 2 WaterLeak O OOOMOOOO is Both 3 3 PowerOut FEET BT BT aga 11s On Clear KE 4 Beacon Light BE Br BT BE DT BVET BF nis Both Hu 5 Side Light A lassa L Boh 3 6 This is test Alarm for point number 06 ofthe 1 LN Nr i a ee ey GOs Both vi 7 This is test Alarm for point number 07 ofthe 1 FEE BF ET he B NH eo aim On Set w 8 This is test Alarm for point number 08 ofthe 1 u a aa a ter i fer pats OnSet 3 9 This is test Alarm for point number 09 ofthe 1 ru NM NM M NM NM NN Pee On Set H 10 This is test Alarm for point number 10 ofthe 1 T NM BN MM NN oe oe lim On Set H 11 This is test Alarm for point number 11 ofthe 1 FEL BIB BI HI aro S MOS On Set v 12 This is test Alarm for point number 12 ofthe 1 FEN BT BM ie bt EA
35. in your orderwire system The TTY interface will display the ID Station Number IP address and Location 10 3 View Hardware Config amp Stats Orderwire Telnet Server Login admin Password Logged in successfully rderwire vi 8 8352 c32HH9 DPS Telecom Inc Gronfig Pding Test Ddebug etkoit 7 Cc Ethernet Directory Stats n amp U ram re amp BH5oot ESC amp Harduare Options H8 Orderwire 2 Relays 16 Alarms 4 Analogs vui1 HG AT45DB642 8650752 bytes 23 minutes 21 seconds E thernet Directory Stats nU bram pretBoo CESC Fig 8 3 Confirm the build options of your Remote Power Switch 1 Login to the TTY interface then press C onfig gt S tats 2 You will see the hardware options available on your VolP Orderwire unit as well as the firmware version uptime etc 21 11 Three Modes of Operation 11 1 Direct Station to Station Calling Option 71 How It Works User picks up the handset and dials another orderwire station directly by dialing the 4 digit Station ID The station will ring until the party has answered by picking up the handset This call is considered private because other stations will not be able to hear the conversation If you receive a call while in a private conversation you will hear a beep Hang up and wait for the handset to ring to pick up Dials Station 303 n Station 202 E 3 Ring Ring E m IP B LAN AN 8 di as Network mE Statio
36. ing lan SNMP trap event occurred dd Md a error configure the event not to trap SNMP community error LAN TX packet An error occurred transmitting data over Verify that you can ping both devices drop LAN Notification 1 A notification 1 event such as a page Use RPT filter debug to help diagnose failed or email was unsuccessful notification problems Notification 2 A notification 2 event such as a page Use RPT filter debug to help diagnose failed or email was unsuccessful notification problems Noti Inactive IP Address not CO Community string does not match your Verify both community strings to make SNMP master s community string sure they match Q3 i otification 3 A notification 3 event such as a page Use RPT filter debug to help diagnose failed or email was unsuccessful notification problems Notification 4 A notification 4 event such as a page Use RPT filter debug to help diagnose failed or email was unsuccessful notification problems Notification 5 A notification 5 event such as a page Use RPT filter debug to help diagnose failed or email was unsuccessful notification problems Notification 6 A notification 6 event such as a page Use RPT filter debug to help diagnose failed or email was unsuccessful notification problems Notification 7 A notification 7 event such as a page Use RPT filter debug to help diagnose failed or email was unsuccessful notification problems Notific
37. injury to property The purchaser shall fill out the requested information on the Product Warranty Card and mail the card to DPS This card provides information that helps DPS make product improvements and develop new products For an additional fee DPS may at its option make available by written agreement only an extended warranty ieehnieabSRO Beriod of time for the applicability of the standard warranty If a purchaser believes that a product is not operating in substantial conformance with DPS published specifications or there appear to be defects in material and workmanship the purchaser should contact our technical support representatives If the problem cannot be corrected over the telephone and the product and problem are covered by the warranty the technical support representative will authorize the return of the product for service and provide shipping information If the product is out of warranty repair charges will be quoted All non warranty repairs receive a 90 day warranty Free Tech Support is Only a Click Away Need help with your alarm monitoring DPS Information Services are ready to serve you in your email or over the Web www Dpslele com _ v Free Tech Support in Your Email The Protocol Alarm Monitoring Ezine The Protocol Alarm Monitoring Ezine is your free email tech support alert delivered directly to your in box every two weeks Every issue has news you can use right away e Expert tips on using your
38. ire station This field Location will be reported to other stations during the Auto Discovery Contact Enter the contact phone number for the person responsible for this unit SNMP GetString Community name for SNMP requests case sensitive SNMP Set String eid name for SNMP SET requests case The logon user name used to access this unit via the web or TTY interface Default is admin 26 The logon password used to access this unit via the web or TTY interface Default is dpstelecom Global Call Settings English Russian Sets the Language for the Orderwire s Voice Prompts Using G 726 encoding sends voice over back serial port Note Works with DVF64 G2 Devce DCP Responder Settings DCP Unit ID Protocol Set the address identifying this Orderwire unit to T Mon DCP over LAN port protocol Set the DCP Port address DCP over Serial Listens to DCP requests over back serial port If Voice over Serial enabled DCP over Serial can still be used Alarm Echo Settings i Enable or Disable the Alarm Echo feature You need two separate RTUs in order to use Alarm Echoes Enable Alarm Echo over Sends DCP requests over back serial port If voice over Serial serial enabled this feature can still be used Enter the IP Address of the target unit You can find this IP in the ethernet settings of the target device The LAN Port will specify the communication line that will be used to talk Remote Unit IP LAN Port to the unit The Protocol will d
39. lP Orderwire operates at 10BaseT The switch offers 10 100BaseT speeds to other devices connected to the switch To power and activate the integrated ethernet switch insert a 1 2 amp GMT fuse in the switch s fuse socket RJ45 Ethernet Connection 8 7 6 Trasmit Out TO 5 3 3 Transmit Out TO 2 Receive In RI 1 Receive In RI Fig 6 8 2 Regular Ethernet port pinout Description Blink E Activity over indicated integrated Ethernet Switch port Solid Green Link detected ET 7 Switch malfunction or switch top board not powered Solid Green LAN activity detected at RTU Back panel LED Status message descriptions Switch is active 12 7 6 RTU Build Only 7 6 1 50 Pin Alarm and Control Relay Connector The primary connector for discrete alarms analog alarms and control relays is the 50 pin connector on the VoIP Orderwire s back panel 7 6 2 Discrete Alarms Dry Contact Contact to Ground NetGuardian case NetGuardian case WW GND WW GND i WAN Alarm T TS Alarm oY SNE E OW Batt OWA Batt Note Make sure that grounds have a common reference this is usually done by tying grounds together Fig 5 3 Discrete alarm points can connect as a dry contact or a contact to ground The VoIP Orderwire features 16 discrete alarm inputs also called
40. n 303 Station 101 M 5 Station 404 Fig 9 1 Station to station calling topology 11 2 Hoot n Holler Option 2 How It Works Hoot n Holler is a non private form of communication This all call type feature allows you to speak to every Orderwire station in the same subnet Personnel will hear your voice through the speaker at each station Great if you re trying to locate someone or page all your staff To join the call simply pick up the telephone The conversation is heard by other stations not on the call If another orderwire station picks up the hand set a private call will be initiated NOTE Hoot n Holler mode only works on stations wthin the same IP subnet This mode requires more bandwidth on the subnet for which this station is assigned UDP traffic 22 Ny Hey Joe ARI nasa Muted ome pu 3 Hey Joe t Hey Joe m LU hei LU ist eu were i P eee gt 6 p Network rs N Sh SEES ll f iar vere P Hey Joe Fig 9 3 Hoot n Holler mode topology 11 3 Bridge Party Line Option 3 How It Works This mode is similar to Hoot n Holler in that up to 5 stations may be joined in a conversation Multiple stations join a private call where parties dial into a conference bridge to talk at the same time This allows you to privately conference with two or more Orderwire stations across the network For added security and privacy the bridge will give
41. o match the Orderwire s factory default IP settings Follow these steps 1 Geta LAN crossover cable not included and plug it directly into the VoIP Orderwire s LAN port Look up your PC s current IP address and subnet mask and write this information down Reset your PC s IP address to 192 168 1 200 4 Reset your PC s subnet mask to 255 255 192 0 You may have to reboot your PC to apply your changes 5 Once the IP address and subnet mask of your computer coincide with the unit you can access the Orderwire via a Telnet session or via Web browser by using the unit s default IP address of 192 168 1 100 6 Provision the unit with the appropriate information then change your computer s IP address and subnet mask back to their original settings 19 10 TTY Interface The TTY interface is the built in interface for basic configuration From the TTY interface you can e Edit the IPA subnet and gateway e View hardware config e Debug and troubleshoot e Set unit back to factory defaults For more advanced configuration tools please use the Web Browser Interface For Telnet connect to the IP address at port 2002 to access the configuration menus after initial LAN WAN setup Telnet sessions are established at port 2002 not the standard Telnet port as an added security measure Menu Shortcut Keys The letters before or enclosed in parentheses are menu shortcut keys Press the shortcut key to access that option Pressing the ESC key
42. omming call is forwarded Country A USA d Disconnect Tone Hz Frequency 1 420 Frequency 2 420 Disconnect Threshold 15 Input 0 to disable disconnect tone detect Disconnect Timeout 15 Start looking for disconnect after this many seconds Certain Global Call Settings are only available on Orderwire units equipped with the Offnet option Description nglish Russian The language of the voice prompts given when using the Orderwire Enali l This setting sets the number of rings before the Orderwire will go off hook TEA O A ETN and pla bi Options 3 s This setting indicates the number of rings before the Orderwire will forward AEDST NOS MCW VE Icom ind calls i Set the country of operation for your phone system This setting adjusts Country the Orderwire s POTS settings for compliance with your country s standards The frequency of the disconnect tone If the disconnect tone for your PBX Disconnect Tone Hz Inetwork consists of a single frequency insert the same value for both frequencies 1 and 2 Default value is 420 for both frequencies 1 and 2 The disconnect threshold is the number of times the Orderwire must detect a disconnect tone in a 10 second period to go on hook If having Disconnect Threshold trouble with frequent disconnects increase this value If the line is remaining off hook too long after calls decrease this value Default value is 15 The number of seconds before the Orderwire will begin detecting a Disconnect
43. opc DPS Telecom Your Partners In Network Alarm Monitoring VolP Orderwire Version 2 Visit our website at www dpstelecom com for the latest PDF manual and FAQs August 17 2015 D UM 2160W Firmware Version 1 0A This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be photocopied without prior written consent of DPS Telecom All software and manuals are copyrighted by DPS Telecom Said software and manuals may not be reproduced copied transmitted or used to make a derivative work by either mechanical electronic or any other means in whole or in part without prior written consent from DPS Telecom except as required by United States copyright laws 2010 DPS Telecom Notice The material in this manual is for information purposes and is subject to change without notice DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing performance or use of this manual Contents Visit our website at www dpstelecom com for the latest PDF manual and FAQs 1 VolP Orderwire Overview 1 2 Specifications 2 3 Shipping List 3 4 Optional Accessories 4 5 Build Options 4 6 Installation 5 6 1 Tools Needed 5 6 2 Mounting 6 6 3 External Speaker 6 7 VolP Orderwire Back Panel 7 7 1 Single Amphenol Build Option 7 7 2 Dual Amphenol Build Option 8 7 3 Power Connection 48 or 24VDC Build Option 9 7 3 1
44. ou call our Technical Support representatives can assist you in gathering it Please write the information down for easy access Please have your user manual and hardware serial number ready 3 Have access to troubled equipment Please be at or near your equipment when you call DPS Telecom Technical Support This will help us solve your problem more efficiently 4 Call during Customer Support hours Customer support hours are Monday through Friday from 7 A M to 6 P M Pacific time The DPS Telecom Technical Support phone number is 559 454 1600 Emergency Assistance Emergency assistance is available 24 hours a day 7 days a week For emergency assistance after hours allow the phone to ring until it is answered wth a paging message You will be asked to enter your phone number An on call technical support representative will return your call as soon as possible 47 48 49 20 End User License Agreement All Software and firmware used in for or in connection with the Product parts subsystems or derivatives thereof in whatever form including without limitation source code object code and microcode including any computer programs and any documentation relating to or describing such Software is furnished to the End User only under a non exclusive perpetual license solely for End Users use with the Product The Software may not be copied or modified in whole or in part for any purpose whatsoever The Software may not be re
45. round Fuse Alarm ANA GND FA ALM CT 50 pin Amphenol connectors are only on the RTU versions of the VolP Orderwre VoIP Orderwre back panel connections NOTE 7 3 Power Connection 48 or 24VDC Build Option VoIP Orderwire is powered by two screw terminal barrier plug power connectors ae m m e GND eo GND ota pamerea 1 2 AMP GMT 1 2 AMP GMT A 48 Vac 0 50A Ju pes Telecom lt gt Support 1 669 464 1600 10BaseT KEDLER gne y cen POWER ra AMP ON www dpstele com ES T CE ave 050A ma 48V OND 46V OND LNK LAN Fig 5 2 Screw terminal barrier plugs To connect the VoIP Orderwire to a power supply follow these steps Always use safe power practices when making power connections Be sure to remove fuses from the fuse distribution panel as well as the back of the VoIP Orderwire before making your power connections Use the grounding lug to connect the unit to earth ground The grounding lug is next to the D symbol Insert the eyelet of the earth ground cable between the two bolts on the grounding lug Ground cable not included Insert a battery ground into the power connector plug s right terminal and tighten the screw then insert a battery line to the plug s left terminal and tighten its screw Insert a fuse into the fuse distribution panel and measure voltage The voltmeter should read between 40 and 70VDC for 48VDC build option or 18 and 36VDC 24
46. rovide a list of the information contained in the SNMP Trap packets sent by the NetGuardian SNMP Trap managers can use one of two methods to get alarm information 1 Granular traps not necessary to define point descriptions for the unit OR 2 The SNMP manager reads the description from the Trap UDP Header Description Destination port 303 Length OxBABO Table 14 4 UDP Headers and descriptions Person 1 3 6 1 4 1 2682 1 4 4 1 0 1 3 6 1 4 1 2682 1 4 5 1 1 99 1 1 1 Y Vae 1 3 6 1 4 1 2682 1 4 5 1 2 99 1 1 1 1 3 6 1 4 1 2682 1 4 5 1 3 99 1 1 1 1 3 6 1 4 1 2682 1 4 5 1 4 99 1 1 1 1 3 6 1 4 1 2682 1 4 5 1 5 99 1 1 1 1 3 6 1 4 1 2682 1 4 5 1 6 99 1 1 1 Aam vae Table 14 5 SNMP Headers and descriptions 45 46 19 Technical Support DPS Telecom products are backed by our courteous friendly Technical Support representatives who will give you the best in fast and accurate customer service To help us help you better please take the following steps before calling Technical Support 1 Check the DPS Telecom website You will find answers to many common questions on the DPS Telecom website at http www dpstele com support Look here first for a fast solution to your problem 2 Prepare relevant information Having important information about your DPS Telecom product in hand when you call will greatly reduce the time it takes to answer your questions If you do not have all of the information when y
47. s are the purchaser s only remedies for breach of warranty Prior to initial use the purchaser shall have determined the suitability of the product for its intended use DPS does not warrant a any product components or parts not manufactured by DPS b defects caused by the purchaser s failure to provide a suitable installation environment for the product c damage caused by use of the product for purposes other than those for which it was designed d damage caused by disasters such as fire flood wind or lightning unless and to the extent that the product specification provides for resistance to a defined disaster e damage caused by unauthorized attachments or modifications f damage during shipment from the purchaser to DPS or g any abuse or misuse by the purchaser THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE In no event will DPS be liable for any special incidental or consequential damages based on breach of warranty breach of contract negligence strict tort or any other legal theory Damages that DPS will not be responsible for include but are not limited to loss of profits loss of savings or revenue loss of use of the product or any associated equipment cost of capital cost of any substitute equipment facilities or services downtime claims of third parties including customers and
48. to browse for a firmware update you have downloaded Password AAZILIIIII System Controls Initialize Confiquration Backup Confiquration r Restore Configuration Uploa Fig 14 1 The clickable link to upgrade firmware from the Edit System menu If you choose Restore Configuration click the Upload link This will take you to the Firmware Load screen where you ll browse for the firmware update Click Upload to finish JP DPS Telecom Upload confiz firmware web or bundle Upload Fig 14 2 Browse for downloaded firmware upgrade 40 17 Front and Back Panel LEDs VolP OrderWire featuring Alarm Shout OQ 4 a e tandar d amp DPS Telecom t enu M wire phone Support 1 559 454 1600 www dpstele com Fig 15 1 Front panel LEDs 0 LED Staus Desoription Craft Flashing Green Unit data transmit over craft port Flashing Red Data receive over craft port Flashing Green Application is running otatus Flashing Red Boot Loader is running 2 Wire Solid Green The handset is off hook Table 9 1 Front Panel LED Descriptions DPS Telecom Support 1 559 454 1600 dpstele com www dpstele Fig 15 2 Back panel LEDs LED Staus Description Polarity is correct on Power Feed A Power A No power or polarity is reversed on Off Power Feed A Solid Green Polarity is correct on Power Feed B Power B Off No power or polarity is reversed on Power Fee
49. tor such as HyperTerminal 6 2 Mounting Flush mount Rack ears are installed front of the unit with front panel flush to the rack Fig 4 1 The VolP Orderwre can be flush or rear mounted The Orderwire mounts in a 19 or 23 rack and can be mounted on the right or left in the flush mount or rear mount locations 19 rack ears 23 rack ears 2 700 6 3 Fig 4 4 Connecting the external speak er 1 VOIP Orderwire Back Panel 7 1 Single Amphenol Build Option Dual 48VDC Power Inputs Dual fuses Optional Fiber Interface o0 Discretes Analogs Controls Discretes Controls OOOO 2 OJOJOOOO 8 gf 6 Receive In RH 5 N N N N N QNO CAND QN9 AND QN9 QN9 CNS GND AND GND 4 3 Receive In RI 2 Transmit Out TO 1 Transmit Out TO 6L ON C TH1O 8L OO THLO ZL ON L THLO n gt QO O ONC THLO tv OOLTHIO CP ON L THLO cp tY VNV VNV 6 VNV VNV UND ALM Alarm NO Normally Open ANA Analog NC Normally Closed CTRL Control Relay CO Common GND Ground FA Fuse Alarm VolP Orderwre back panel connections NOTE 50 pin Amphenol connector is only on the RTU versions of the VoIP Orderwre
50. verse engineered compiled or disassembled No title to or ownership of the Software or any of its parts is transferred to the End User Title to all patents copyrights trade secrets and any other applicable rights shall remain with the DPS Telecom DPS Telecom s warranty and limitation on its liability for the Software is as described in the warranty information provided to End User in the Product Manual End User shall indemnify DPS Telecom and hold it harmless for and against any and all claims damages losses costs expenses obligations liabilities fees and costs and all amounts paid in settlement of any claim action or suit which may be asserted against DPS Telecom which arise out of or are related to the non fulfillment of any covenant or obligation of End User in connection with this Agreement This Agreement shall be construed and enforced in accordance with the laws of the State of California without regard to choice of law principles and excluding the provisions of the UN Convention on Contracts for the International Sale of Goods Any dispute arising out of the Agreement shall be commenced and maintained only in Fresno County California In the event suit is brought or an attorney is retained by any party to this Agreement to seek interpretation or construction of any term or provision of this Agreement to enforce the terms of this Agreement to collect any money due or to obtain any money damages or equitable relief for breach th
51. x 250 ohms 5 VDC The sensor should tell us what the output current references In this example 4mA 23 F and 20mA 131 F OR 1V 23 F and 5V 131 F 36 13 How to Setup Directory Listings Your Orderwire s directory serves as the unit s internal phonebook used when calling other Orderwire stations in your network From the Orderwire Config Utility you can establish station numbers for your Orderwire units and associate them with IP addresses You can have up to 512 devices in the Orderwire directory Note Do not attempt to configure the Orderwire s call directory from the Web Interface To setup your Directory 1 Install and run the Orderwire Config utility You will find the utility on the CD that shipped with your Orderwire unit 2 In the Station Number field enter a 4 digit station ID number This is the number you ll dial to call a particular station Station to station calling 3 Provide a Description of up to 32 characters to each station 4 In the IP field enter the IP address for each station Best Practice Tip Have the IP address correspond to the station ID you want to assign 5 The station s Call Group will determine which stations it can call You can set restrictions for each call group in the Call Group tab 6 In the H amp H Team field you can decide which stations within the subnet can communicate with each other using the Hoot N Holler feature By default all stations are set to H amp H Team 0
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