zg354 user`s manual direct thermal bar code printer
Contents
1. Gap black mark sensor sensitivity is Calibrate the gap black mark sensor not set properly Sensor sensitivity is not enough Paper Jam Make sure label size is set properly label size exactly as installed paper in the labeling software or program Labels may be stuck inside the printer Remove the stuck label mechanism near the sensor area Poor Print Quality Top cover is not closed properly Close the top cover completely and make sure the right side and left side levers are latched ae Check if supply is loaded correctly if Check if supply is loaded correctly is loaded correctly Reload the Reload the supply 75 Media are incompatible Change the label combination Check if dust or adhesives are Clean the print head accumulated on the print head Check if print density is set properly the print density and print speed Check print head test pattern if head printer self test and check the print head test pattern if there is dot element is damaged missing in the pattern 35 7 LED and Button Operation This printer has one button and one three color LED indicator By indicating the LED with different color and pressing the button printer can feed labels pause the printing job select and calibrate the media sensor print printer self test report reset printer to defaults initialization Please refer to the button operation below for different functions 7 1 LED LED2. PHYSICAL FLASH XXXX KBYTES AVAILABLE FLASH XXXX KBYTES FREE END OF FILE LIST REAR FT RT Ae ee dg a ede Note 1 The physical flash memory for RoHS compliant version is 2MB Flash and 2MB 2 System occupies 960 KB in Flash memory so total flash memory space for user downloading is 1088 KB 3 System occupies 1792 KB in DRAM so total DRAM memory space for user downloading is 256 KB System occupies 7936 KB in SDRAM so total SDRAM memory space for user downloading is 256 KB 28 Printer will enter dump mode after printing printer configuration In the dump mode characters will be printed in 2 columns as following The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users or engineers to verify and debug the program SPEED 2 8 53 50 45 46 44 20 32 2E 30 OD DENSITY OA 44 45 4E 53 49 54 59 20 38 SET PEEL 90 53 45 54 20 50 45 45 4C OFF DIRE 20 4F 46 46 OD 44 49 52 45 CTION 43 54 48 AF 4E 20 30 OD OA 47 AP 3 00 mm 41 50 20 33 36 38 29 0 00 mm 26 30 2E 30 30 20 60 6D OD OA REFERENCE 52 4b 46 46 52 45 4E 43 45 20 20 2 SET C 30 2C 30 00 OA 53 45 54 20 43 UTTER 55 54 54 45 52 20 4F 46 46 OD SIZE 180 GA 53 49 45 20 31 30 30 2E BZ mm 65 0 38 32 20 6D 60 2C 36 ZE 30 4 mm CLS 34 20 60 6D 90 43 4C 53 OD BARCODE 1 BA 42 41 52 43 4 44 45 20 31 44 149 39 34
3. Start the Diagnostic Utility by double clicking on the DiagToolexe icon Note This utility works with printer firmware V6 00 and later versions 4 The Diagnostic Utility default interface setting is USB interface If USB interface is connected with printer no other settings need to be changed in the interface field Interface USE ETHERNET 5 Click on the Ethernet Setup button from Printer Function group in Printer Configuration tab to setup the IP address subnet mask and gateway for the on board Ethernet Printer Function Static IP Calibrate Sensor i Ethernet Setup Terre ATC Setup Print Test Page Reset Printer PS FEMME Printer Mame Factory Default Pe Address Dump Text Ignore ALITU BAS Configuration Set Printer Name Set IP Cancel 20 3 9 2 Using RS 232 interface to setup Ethernet interface 1 Connect the computer and the printer with a RS 232 cable 2 Turn on the printer power Start the Diagnostic Utility by double clicks onthe amp Note This utility works with printer firmware V6 00 and later versions 4 Select as interface then click on the Setup button to setup the serial port baud rate parity check data bits stop bit and flow control parameters icon RS232 Setup COM COM Port ETHERNET Data Bits Parity Check Stop Bit s Hardwar
4. Upside down the printer 2 Remove 1 screw and open the memory card cover Memory Card 3 Plug the memory card on main board ZG354 Model 24 4 Recommended SD specification lt The DOS FAT file system is supported for the SD card SD card spec 1 0 1 1 V1 0 V1 1 V1 0 V1 1 V1 0 V1 1 V2 V2 V1 0 V1 1 V1 0 V1 1 V1 0 V1 1 V1 0 V1 1 V2 V2 V1 0 V1 1 V1 0 V1 1 V1 0 V1 1 V1 0 V1 1 V UU gt gt gt a UJ 00 I gt K 3 DA UJ zA 2 gt UJ I gt gt UJ 2 0 SDHC CLASS 2 0 SDHC CLASS 6 2 0 SDHC CLASS 2 0 SDHC CLASS 6 NO O 9 I gt op 0 K 3 2 DA UJ N I O O gt Folders files stored in SD card should be in 8 3 filename format The miniSD microSD card to SD card slot adapter is required 25 4 Power on Utilities There are six power on utilities to set up and test printer hardware These utilities are activated by pressing FEED button and by turning on the printer power simultaneously The utilities are listed as below Gap Black mark sensor calibration Gap black mark sensor calibration Self test and Dump mode Printer initialization Set black mark as media sensor and calibrate the
5. 06354 DIRECT THERMAL BAR PRINTER USER S MANUAL Contents COPYRIGHT DECLARATION ine 1 OTIS Ssh Stan eens en ee 1 T IHIFOQUCHON NOE Nn 3 2 Getting Started oet ne 3 2 1 Unpacking and 1 lt 3 2 2 Equipment GHeCKIISI elek 3 2 9 TIBI Pas Sera basi 4 2 3 bF TONE VION a a 4 VS Rear VIEW m teh 4 0 0 Mm de 5 SOWING ein into t edet aif aa 5 OZ Label Slok see 6 3 3 Peel Off Installation Assembly 8 3 4 Loading Label for Peel off Mode 11 3 5 External Label Roll Mount Installation 15 3 6 Cutter Module Installation 14 3 7 Loading Label in Cutter Mode nenn nenne nenne nenne nennen 17 OOM e 18 3 8 1 Start the Diagnostic TOOlLz pb in ere Fe ba pao ti nts bae undi 18 3 8 2 Printer Function Calibrate sensor Ethernet setup RTC setup 19 3 9 Setting Ethernet by Di
6. 34 2C 31 34 39 2C 22 33 33 128 1 8 22 2 31 32 38 2 31 26 38 2 2 6 57114 32 2C 36 2C 22 35 37 31 31 34 PRIN 33 38 54 22 OD 50 52 49 T 1 1 SPE 54 20 31 2C 31 OD 53 58 45 ED 2 0 DE 45 44 20 32 2E OD OA 44 45 NSITY 8 5 4E 53 49 54 59 20 38 OD OA 53 ET PEEL OF 45 54 20 58 45 45 4C 20 4 46 F DIRECT I 46 OD 44 49 52 45 43 54 49 ON GAP AF 4E 20 30 00 47 41 50 20 3 00 mm 0 33 2E 30 30 20 6D 6D 2C 30 2E 60 mm REF 398 30 20 60 6D OD 52 45 46 ERENCE 0 0 45 52 45 4E 43 45 20 30 2C 30 SET GUTT ER OFF 51 46 52 20 4F 46 46 OD DA 53 49 ZE 1800 02 45 20 31 30 30 2 30 32 20 mm 65 04 m 60 60 2C 35 2E 30 34 20 60 CLS BA 60 OD 43 4C 53 OD OA 42 41 RCODE 144 62 43 4F 44 45 20 31 34 34 2C 149 39 1 31 34 39 2C 22 33 39 22 2C 31 z0 1 0 2 6 32 30 2C 31 2 30 20 32 36 67114387T 20 22 35 37 31 31 34 33 38 54 PRINT 1 22 OD BA 50 52 49 4E 54 20 31 T 2C 31 OD Dump mode printout Note Turn off and on the power switch to reset the printer for normal printing 20 4 3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults The only one exception is ribbon sensitivity which will note be restored to default Printer initialization is activated by the following procedures 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green aft
7. Revise the default setting Revise section 3 10 Recommended SD card Camille specification Revise section 3 9 Camille POTE Revise compliances section Camille Po NN NK Remove internal Ethernet print server module installation Camille section 2011 1 25 Modify TSC address 40 Avery Weigh Tronix USA 1000 Armstrong Drive Fairmont MN 56031 USA TEL 507 238 4461 FAX 507 238 4195 Avery Weigh Tronix E mail usinfo awtxglobal com Website www wtxweb com ZG354 u 501061 pdf Avery Weigh Tronix UK Foundry Lane Smethwick West Midlands England B66 2LP TEL 44 0 8453 66 77 888183 FAX 44 0 121 224 E mail info awtxglobal com www averyweigh tronix com 10 12 AWT35 501061
8. Thread the label printing side facing up through label guides and place it on top of the platen 3 Thread the label through the liner opening which is beneath the roller 4 Adjust the black center biased label guides by turning adjustment knob to fit the edge of the label backing Adjustment Knob Roller Peel off panel 5 Push the peel off panel back to the printer 6 Close the top cover 12 3 5 External Label Roll Mount Installation Option 1 Attach an external label roll mount on the bottom of the printer 2 Install a roll of label on the external label roll mount Label External Label Roll Mount 3 Feed the label to the external label feed opening through the rear label guide External Label Feed Opening Rear Label Guide 4 Open the printer top cover by pulling the top cover open levers 5 Thread the label printing side face up through the label guide and place it on top the platen 6 Adjust the label guides by turning adjustment knob to fit the edge of the label backing 7 Close the printer top cover 3 6 Cutter Module Installation Option 1 Pullthe top cover open levers to open the top cover 2 Remove the front panel from the lower cover 3 Remove 6 screws on the lower inner cover Screws Screws 4 Upside down the printer o Remove two screws at the hinge 6 Remove the screw that fixes the memory card cover Screw 7 Plug in Cutter Dr
9. View USB Interface Centronics Interface RS 232C DB 9 Interface Power Jack Power Switch Rear Label Guide N ow Eoo Iw Note The interface picture in the quick start guide is for reference only Please refer to the product specification for the interfaces availability 3 Setup 3 1 Setting Up the Printer 1 Place the printer on a flat secure surface 2 Make sure the power switch is off 3 Connect the printer to the computer with the Centronics or USB cable 4 Plug the DC power cord into the power jack at the rear of the printer and then plug the AC power cord into a properly grounded receptacle Note When plug power code into the rear of printer please make sure the printer power switch is off USB Centronics lt 2322 Power Jack Power Cord 3 2 Loading Label Stock 1 Insert a 1 label spindle into a paper roll If your paper core is 1 inch remove 1 5 inch core adapter from the fixing tab 1 5 Core Adapter Printing Side Face up Label Roll Fixing Tab 1 Label Spindle 2 Open printer s top cover by releasing the green top cover open levers located on both sides of the printer and lifting the top cover 3 Place a roll of paper into internal paper roll mount 4 Feed the paper printing side face up through the label guides and place the label over the platen 5 Adjust the black center biased label guides in or out by turning adjustment knob so they
10. black mark sensor Set gap sensor as media sensor and calibrate the gap sensor Skip AUTO BAS p ID d eS 4 1 Gap Black Mark Sensor Calibration Gap black mark sensor sensitivity should be calibrated at the following conditions 1 A brand new printer 2 Change label stock 3 Printer initialization Please follow the steps below to calibrate the gap black sensor 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes red and blinking Any red will do during the 5 blinks B It will calibrate the gap black mark sensor sensitivity B The LED color will be changed as following order Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks solid green B It calibrates the sensor and measures the label length Note Please select gap or black mark sensor by GAP or BLINE command prior to calibrate the sensor For more information about GAP and BLINE command please refer to TSPL2 programming manual 26 4 2 Gap Black Mark Calibration Self test Dump Mode While calibrate the gap black mark sensor printer will measure the label length print the internal configuration self test and then enter the dump mode Please follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes amber and blinking Any amber w
11. printer in the left side of listed printers the correspondent IP address will be shown in the right side IP address Printer field 7 Click Change IP Address to configure the IP address obtained by DHCP or static Eihemet Printer Mame TT033 50 Address 10 18 52 Set Printer Name Set IP Cancel 22 The default IP address is obtained To change setting to static IP address click Static IP radio button then enter the IP address subnet mask and gateway Click Set IP to take effect the settings Users can also change the Printer Name by another model name in this fields then click Set Printer Name to take effect this change Note After clicking the Set Printer Name or Set IP button printer will reset to take effect the settings Click Exit button to exit the Ethernet interface setup and go back to Diagnostic Tool main screen Factory Default button This function will reset the IP subnet mask gateway parameters obtained by DHCP and reset the printer name Web setup button Except to use the Diagnostic Utility to setup the printer you can also explore and configure the printer settings and status or update the firmware with the IE or Firefox web browser This feature provides a user friendly setup interface and the capability to manage the printer remotely over a network 23 3 10 Install Memory 1
12. the power switch Label Length Release the button when LED becomes amber and blinking Measurement Any amber will do during the 5 blinks Self Test and enter B IheLED color will be changed as following order Dump Mode Amber gt red 5 blinks gt amber 5 blinks green 5 blinks gt green amber 5 blinks red amber 5 blinks solid green It calibrates the sensor and measures the label length and prints internal settings then enter the dump mode Note Please select gap or black mark sensor by GAP or BLINE command prior to calibrate the sensor For more information about GAP and BLINE command please refer to TSPL2 programming manual 37 1 Turn off the power switch Initialization 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green after 5 amber blinks Any green will do during the 5 blinks B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green Always do gap black mark sensor calibration after printer initialization Set Black Mark 1 Turn off the power switch Sensor as Media 2 Hold on the button then turn on the power switch Sensor and 3 Release the button when LED turns green amber after 5 Calibrate the Black green blinks Any green amber will do during the 5 blinks Mark Sensor B The LED color will be changed as fol
13. utility works with printer firmware V6 00 and later versions 3 8 1 Start the Diagnostic Tool 1 Double click on the Diagnostic tool icon to start the software 2 There are four features Printer Configuration File Manager Bitmap Font Manager Command Tool included in the Diagnostic utility Features tab Calibrate Sensor Printer functions H eset Printer Factory Default Dump Text Printer Status Status Ethernet Setup Setup Print Test Page Ignore AUTO BAS Contiguration Page Clear 1 Printer Configuration Printer Infomation Version Check Sum E m Interface Density Paper width unit Paper Height unit Media Sensor Gap Offsetfunit Post Print Action Cut Piece Reference Direction Offset Shift 2 Code Fage l County Code Head up Sensor Eo Reprint After Error I Sl Gap Inten Bline Inten Continuous Inten Baud Rate Data Bits Parity Stop m zi Printer setup LPM 9600 N 5 1 RTS 18 200908230 FF 03 31 40 3 8 2 Printer Function Calibrate sensor Ethernet setup RTC setup 1 Select the PC interface connected with bar code printer 2 Click the Function button to setting 3 Th
14. Color Green Solid This illuminates that the power is on and the device is ete mene Green Flash This illuminates that the system is downloading data nel manoy a Bpad o Amber This illuminates that the system is clearing data from printer Red Solid This illuminates printer head open cutter error Red Flash This illuminates a printing error such as head open paper empty paper jam or memory error etc 7 2 Button Operation Press the button when the LED is green B It feeds the label to the beginning of the next label Press feed button during printing B The printing job is suspended 36 Gap Black Mark 1 Turn off power switch Sensor Calibration 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes red and blinking Any red will do during the 5 blinks B It will calibrate the gap black mark sensor sensitivity B The LED color will be changed as following order Amber gt red 5 blinks amber 5 blinks green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green B It calibrates the sensor and measures the label length Note Please select gap or black mark sensor by GAP or BLINE command prior to calibrate the sensor For more information about GAP and BLINE command please refer to TSPL2 programming manual Gap Black Mark 1 Turn off the power switch Sensor Calibration 2 Hold on the button then turn on
15. agnostic Utility 20 3 9 1 Using USB interface to setup Ethernet 20 3 9 2 Using RS 232 interface to setup Ethernet interface 21 3 9 3 Using Ethernet interface to setup Ethernet interface 22 9 10 Install Memory Garuda eet us ies cei tui etra 24 4 Power on Utilities anne Eben 26 4 1 Gap Black Mark Sensor 26 4 2 Gap Black Mark Calibration Self test Dump Mode 27 m 30 44 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor 31 4 5 Set Gap Sensor as Media Sensor and Calibrate the Gap 31 4 6 Skip AUTO BAS nie RE an ie A 31 5 MalNleNance nun HERREN 32 S CANNING re a 32 TFOUDICSNOOUNG societal nein 34 M 34 wp eui da D EN 35 7 LEDandB lton ODSFallOh 2t ee 36 f My Biz pc 36 7 2 Button tite adusta no doe ee dro dete ie Pte edd 36 Hevise HISTOTIV 2 ur 40 Compliances CE Class EN55022 1998 A1 2000 A2 2003 EN55024 1998 A1 2001 A2 2003 IEC 61000 4 Series EN61000 3 2 2006 amp EN61000 3 3 1995 A1 2001 FCC Pa
16. are slightly touch the edges of the label backing Label Guide Label Roll Mount Adjustment Knob Platen 6 Close printer top cover slowly and make sure the cover locks levers securely Note Failure to securely close and lock the cover will result in poor print quality 3 3 Peel Off Installation Assembly Option 1 Open top cover 2 Unscrew the 6 screws in the lower inner cover Screws Screws ke 3 Upside down the printer 4 Unscrew the 2 screws at the lower inner cover Remove screw Remove the screw 5 Remove the screw at memory card cover Screw 6 Hold lower cover and lift up top cover opening levers to separate the lower inner cover from the lower cover Lower inner cover Lower cover 7 Thread the harness red connector through cable hole at the front side of lower inner cover Plug the red peel off module harness connector at the location JP19 ZG354 on the main board Place lower inner cover to the lower cover Install the peel off module to the lower inner cover slot Peel off module assembly Install one side first and install another side 8 Gently push peel off panel to lock to the lower inner cover 9 Reassemble parts in reverse procedures after installing the module 10 3 4 Loading Label for Peel off Mode Option 1 Open the peel off module by pulling it out Peel off Roller Peel off Panel 2
17. e Handshaking Software Handshaking Set Cancel 5 Click on the Ethernet Setup button from printer function of Printer Configuration tab to setup the IP address subnet mask and the gateway for the on board Ethernet Printer Function Calibrate Sensor Ethernet Setup Ethernet Setup Setup Print Test Page Reset Printer Static IP IP Factor Default Dump Text Ignore ALITU BAS Configuration Subnet Mask 255 255 255 7 I3 7 S Printer Mame PS FFO4 MAE Address 10 18 94 04 Set Printer Name Set IP Cancel 21 3 9 3 Using Ethernet interface to setup Ethernet interface 1 Connect the computer and the printer to the LAN 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicks on the icon Note This utility works with printer firmware V6 00 and later versions 4 Select Ethernet as the interface then click on the Setup button to setup the IP address subnet mask and gateway for the on board Ethernet Interface ETHERNET IP Address ModelName Status P Settin 10 0 6 125 TTO33 50 pasei IP Address Printer Name FS C76790 00 16 11 C 7 67 90 10 0 6 24 5321 Ready 0 0 6 125 ETHERNET Port E 00 Discover Device Change IP Address Factory Default Web Setup Exit 5 Click the Discover Device button to explore the printers that exist on the network 6 Select the
18. e detail functions in the Printer Function Group are listed as below Description 0 Printer Function _ the sensor specified in the Printer Lalibrate Sensor Setup group media sensor field Tann Setup the IP address subnet mask gateway Ethernet Setup for the on board Ethernet Please refer to next ATC Setup section Print Test Page RTCTime IRICTme Time Synchronize printer Real Time Clock with PC Reset Printer Print Test Print a test Be RR Factory Default Reset Printer Reset Printer Reboot Reboot printer Dump Text Factory Default eg ne and restore the settings to aviar AE Dump Text To activate the printer dump mode Configuration Page Ignore AUTO BAS Ignore the downloaded AUTO BAS program Configuration Print printer configuration Note For more information about Diagnostic Tool please refer to the diagnostic utility quick start guide in the CD disk Utilities directory 19 3 9 Setting Ethernet by Diagnostic Utility Option The Diagnostic Utility is enclosed in the CD disk Utilities directory Users can use Diagnostic Tool to setup the Ethernet by RS 232 USB and Ethernet interfaces The following contents will instruct users how to configure the Ethernet by these three interfaces 3 9 1 Using USB interface to setup Ethernet interface 1 Connect the USB cable between the computer and the printer 2 Turn on the printer power 3
19. er 5 amber blinks Any green will do during the 5 blinks B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green Printer configuration will be restore to defaults as below after initialization Gap Setting 00 12 3 0 mm y O Note Always do gap black mark sensor calibration after printer initialization 30 4 4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor Please follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green amber after 5 green blinks Any green amber will do during the 5 blinks B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 4 5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor Please follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns red amber after 5 green amber blinks Any red amber will do during the 5 blinks B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks g
20. ill do during the 5 blinks B The LED color will be changed as following order Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green B It calibrates the sensor and measures the label length and prints internal settings then enter the dump mode Note Please select gap or black mark sensor by Diagnostic Tool or by GAP or BLINE command prior to calibrate the sensor For more information about GAP and BLINE command please refer to TSPL2 programming manual 27 Self test Printer will print the printer configuration after gap black mark sensor calibration Self test printout can be used to check if there is any dot damage on heater element printer configurations and available memory space Self test printout PRINTER INPS 1 i j Print head check pattern Tm N ce jl Model name and F W version MTM Printed mileage meter HILAGE m 8 Firmware checksum ara Serial port configuration CODE PAGE B50 Code page a m Country code DENSITY 8 Print speed inch sec in Print darkness TRRNSPRRENCE Label size inch distance inch DRAM FILE FILE S Gap black mark sensor sensitivity FLASH FILE FILE S Numbers of download files PHYSICAL DRAM XXXX KBYTES AVAILABLE DRAN KRYTES FREE Total amp available memory space
21. iver IC at 26354 socket on the main board ZG354 Model Cutter Driver IC Note For Non RoHS PCB use cutter driver IC A3952SB For RoHS PCB use cutter driver IC A3953SB 8 Hold the lower cover and lift up the lower inner cover 9 Arrange cutter module harness through bezel 10 Connect the cutter module harness to the 4 pin socket on printer PCB Bezel Socket 11 Reassemble lower inner cover back to the lower cover 15 12 Install the cutter module into the niche of the printer Niche 13 Reassemble the parts in the reverse order 14 Close the top cover 16 3 7 Loading Label in Cutter Mode Open the printer top cover Insert the label spindle into label roller Place a label roll to label roll mount Thread the paper printing side face up through the label guide platen and cutter module paper outlet Label Guide Cutter Paper Opening Adjustment Knob Platen Cutter 5 Adjust the black center biased label guides to fit edge of the label backing 6 Close the top cover 17 3 8 Diagnostic The Diagnostic Utility is toolbox that allows users to explore the printer s settings and status change printer settings download graphics fonts and firmware create printer bitmap fonts and to send additional commands to the printer Using this convenient tool you can explore the printer status and settings and troubleshoot the printer Note This
22. k you for purchasing the ZG354 Direct Thermal Bar Code Printer Although it is a compact desktop printer it is reliable and with superior throughput performance This printer provides direct thermal printing at user selectable speed of 2 0 3 0 4 0 5 0 6 0 or 7 0 inches per second It accepts roll feed die cut and fan fold labels for direct thermal printing All common bar codes formats are available Fonts and bar codes can be printed in 4 directions 8 different alphanumeric bitmap fonts and a build in true type font capability You will enjoy high throughput for printing labels with this printer 2 Getting Started 2 1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping Please carefully inspect the packaging and printer upon receiving the bar code printer Please retain the packaging materials in cover you need to reship the printer 2 2 Equipment Checklist Printer BarTender UltraLite CD disk Quick start guide USB port cable External universal switching power supply Power Cord Label Spindle Fixing tab x2 1 5 core adapter x2 How to Create your own Logo Instructions lf any parts are missing please contact the Customer Service Department of your purchased reseller or distributor 2 3 Printer Parts 2 3 1 Front View Clear Window Top Cover LED Indicator Feed Button Label Opening Top Cover Open Lever Backing Paper Opening Front Panel 2 3 2 Rear
23. lowing Amber gt red 5 blinks amber 5 blinks green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green Set Gap Sensor as 1 Turn off the power switch Media Sensor and 2 Hold on the button then turn on the power switch Calibrate the Gap 3 Release the button when LED turns red amber after 5 Sensor green amber blinks Any red amber will do during the 5 blinks B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 38 Skip AUTO BAS 1 Turn off printer power 2 Press the FEED button and then turn on power 3 Release the FEED button when LED becomes solid green B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 4 Printer will be interrupted to run the AUTO BAS program 39 Revise History 2008 2 29 2008 3 5 2008 3 6 2008 3 7 2008 3 10 2008 11 18 2009 3 11 2009 6 19 2009 10 14 2009 12 3 2010 3 5 2010 7 28 2010 8 13 2011 1 14 Content Edior Revise the section 3 8 Internal Ethernet Print Server Camille Module Installation Option Add section 3 9 Diagnostic Tool Add the IP Address default setting Add section 3 10 Install Memory Card Camille Revise the sections 3 3 and 3 8
24. ly Solid Green ON The printer is ready No action necessary NNNM ee Green with Pause The printer is paused Press the FEED button to resume for printing Fl RM Red with Error The out of label 1 Out of label blinking the printer setting is Load a roll of label and follow the instructions not correct in loading the media then press the FEED button to resume for printing 2 Printer setting is not correct Initialize the printer by instructions in Power on Utility or Diagnostic Tool Note Printer status can be easily shown on the Diagnostic Tool For more information about the Diagnostic Tool please refer to the instruction in the software CD disk 34 Print Quality Possible Cause Recovery Procedure Check if interface cable is well Re connect cable to interface connected to the interface connector The serial port cable pin configuration Please replace the cable with pin to is not pin to pin connected pin connected The serial port setting is not consistent Please reset the serial port setting Not Printing between host and printer The port specified in the Windows Select the correct printer port in the driver is not correct 15 not configured No print on the Follow the instructions in loading the Label loaded not correctly label media Continuous Please do the initialization and The printer setting may go wrong feeding labels gap black mark calibration
25. rt 15 Class B UL CUL C Tick CFR 47 Part 15 CISPR 22 3 Edition 1997 Class B ANSI C63 4 2003 Canadian ICES 003 T V Safety EN60950 2000 Wichtige Sicherheits Hinweise 1 Bitte lesen Sie diese Hinweis sorgf ltig durch 2 Heben Sie diese Anleitung f r den sp teren Gebrauch auf Vor jedem Reinigen ist das vom Stromentz zu trennen Verwenden Sie keine Fl ssig oder Aerosolreiniger Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung 4 Die Netzanschlu Steckdose soll nahe dem Ger t angebracht und leicht zug nglich sein 5 Das ist vor Feuchtigkeit zu sch tzen 6 Bei der Aufstellung des Ger tes ist auf sicheren Stand zu achten Ein Kippen oder Fallen k nnte Besch digungen hervorrufen 7 Beachten Sie beim Anschlu ans Stromnetz die Anschlu werte 8 Dieses Ger t kann bis zu einer Au entemperatur von maximal 40 betrieben werden CAUTION 1 HAZARDOUS MOVING PARTS IN CUTTER MODULE KEEP FINGER AND OTHER BODY PARTS AWAY 2 THE MAIN BOARD INCLUDES REAL TIME CLOCK FEATURE HAS LITHIUM BATTERY CR2032 INSTALLED RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE 3 DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER INSTRUCTIONS ORSICHT Explosionsgetahr bei unsachgemen Austausch der Batterie Ersatz nur durch denselben oder einem vor Hersteller empfohlenem nlichen Entsorgung gebrauchter Batterien nach Angaben des Herstellers 1 Introduction Than
26. t solid green 4 6 Skip AUTO BAS TSPL2 programming language allows user to download an auto execution file to flash memory Printer will run the AUTO BAS program immediately when turning on printer power The AUTO BAS program can be interrupted without running the program by the power on utility Please follow the steps as below 1 Turn off printer power 2 Press the FEED button and then turn on power 3 Release the FEED button when LED becomes solid green B The LED color will be changed as following Amber gt red 5 blinks gt amber 5 blinks gt green 5 blinks gt green amber 5 blinks gt red amber 5 blinks gt solid green 4 Printer will be interrupted to run the AUTO BAS program 31 5 Maintenance 5 1 Cleaning This session presents the clean tools and methods to maintain your printer Please use one of following material to clean the printer Cotton swab Head cleaner pen Lint free cloth Vacuum Blower brush 100 ethanol The cleaning process is described as following 1 Always turn off the printer Clean the print head when before cleaning the print head changing a new label roll 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab Head cleaner pen and 100 ethanol to clean the print head surface Print Head Print Head Print Head Element a NS Element Head Cleaner Pen 1 Turn the power off Clean the platen roller when 2 Rotate the pla
27. ten roller and changing a new label roll Platen Roller wipe it thoroughly with 100 ethanol and a cotton swab or lint free cloth Tear Bar Peel Use the lint free cloth with 100 needed ethanol to wipe it 32 da Brush or vacuum As needed Do not touch printer head by hand If you touch it careless please use ethanol to clean it Please use 100 Ethenol DO NOT use medical alcohol which may damage the printer head Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life 33 6 Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer If the printer still does not function after all suggested solutions have been invoked please contact the Customer Service Department of your purchased reseller or distributor for assistance e LED Status This section lists the common problems that according to the LED status and other problems you may encounter when operating the printer Also it provides solutions LED Printer Possible Cause Recovery Procedure Status Status Color OFF No response No power Turn on the power switch Check ifthe green LED is lit on power supply If it is not lit on power supply is broken Check both power connections from the power cord to the power supply and from the power supply to the printer power jack if they are connected secure
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