SoundStation2W User Guide And Administrator Guide
Contents
1. 10 Understanding the Display 10 Wireless Technology cecinere 11 TIO m 11 Mobile Phone 12 Using SoundStation2W 13 Piani a Cal eee ne 13 Answering a Call M 13 Answering d Second Call sessoscososcososcososcososcocoscocoscososcososcososescosesessese 13 E E 14 CON OND er A ET E E A OEA EA 14 SIE D EE O AE ATENTO A E 14 SONITUS 14 n n 15 Speed Dial a Number 15 Dialing Using the Phone Book 16 Ringer Volume Adjustment e eere eere nenne 16 Dial Tone Adjustment 16 Speaker Volume Adjustment 16 Display Contrast Adjustment ee eere e eren 16 Ring Type RE E 17 Backlight Adjustment 17 18 Conferencing using the DUET coiere nO HIIS 18 Adding a COl 18 E 19 Phone BOOK 20 View System Information scscscscsssssssssssessssssssssssesesesesecessssssasesecoces 22 Sandby MOD2. IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment the following safety precautions should always be followed to reduce the risk of fire electric shock and injury to people Read and understand all instructions Follow all warnings and instructions marked on the equipment Installation must be performed in accordance with all national wiring rules The outlet to which this equipment is con nected must be installed near the equipment and must always be readily accessible This equipment can be hazardous if im mersed in water To avoid the possibility of electrical shock do not use this equipment while you are in the bathtub or shower or when you are wet If you accidentally drop the equipment into water do not retrieve it until you have first unplugged all cords Do not reconnect this equipment until it has dried thoroughly Avoid using this equipment during electrical storms in your immediate area There is a remote risk of electric shock from lightning Urgent calls should be brief Even though protective measures may have been installed to limit electrical surges from entering your home or business absolute protection from lightning is impossible If you suspect a natural gas leak report it immediately but use a telephone away from the area in question The SoundStation2W s electrical contacts could generate a tiny spark While unlikely it is possible that this spark could ignite
3. Battery icon displayed on LCD Charging State The SoundStation2WTV s display will indicate when the battery 15 charging by animating the battery icon 8 hour charge mm 24 Low Power The SoundStation2WTV s display will indicate when battery charge is low The gt Optimum battery performance low battery warning will begin when the ids E 5 5 battery is conditioned The battery remaining talk time is approximately will have to go through four to five 20 or less of the full charge capacity charge and discharge cycles before The warning will be triggered when a reaching optimum performance gt Talk time is measured for natu user goes back on hook after completing ral conversation at optimum volume acall This ensures that the low power e warning is seen by a user In addition to a visual message on the console LCD which will read Low Battery Please Charge you will hear an audible beep ing alert SoundStation2W User Guide 24 Auxiliary Audio Output SoundStation2W allows the speaker output to be routed to an external recording device The external recording device should be connected to the base station 1 Connect an external recording device such as a cassette tape recorder via the auxiliary jack on the base station 2 Press the Menu button on the phone console choose Settings and press the Select buttons 3 Choose Aux Audio Out and press the Select button Press ON
4. 3 Press the SAVE soft key or the Select button to save your entry You may press the Exit button to cancel your entry Caller ID is a subscription service Check with your local telephone service provider to de termine if this service is available in your area Audible Alerts You can turn the Low Battery and Signal Strength audible alerts on or off By default the Low Battery audible alert will be on but the Signal Strength audible alert will be off 1 Press the Menu button choose Admin Setup and press the Select button enter passcode if required and press the ENTER soft key Choose Phone System using the Scrolling buttons and press the Select button 2 Choose Audible Alerts using the Scrolling buttons and press the Select button Choose either Low Battery or Signal Strength using the Scrolling buttons and press the Select button Press the ON or OFF soft key or cycle through the options using the Scrolling buttons 3 Press the SAVE soft key or the Select button to save your entry You may press the Exit button to cancel your entry SoundStation2W Administrator Guide 34 Flash Timing You can adjust the timing of the Flash de lay to 75 100 300 or 600 milliseconds 1 Press the Menu button choose Ad min Setup and press the Select but RDMIN SETUP ton enter the passcode if required LOCATION and press the ENTER soft key gt PHOHE SYSTEM 2 Choose Phone System followed by PA
5. provides secure transmission utmost confidence in the 3 The frequency hopping WDCT SoundStation2W solution and DECT implementation 5 Aux Out recording is controlled makes it even more difficult for from the console user interface voice signal to be intercepted SoundStation2W User Guide 11 Mobile Phone Mode is an additional new mode of operation offered by the SoundStation 2WTM This feature enables you to combine the convenience of a mo bile phone with the acoustics of a confer ence phone For example if you were in a call on your mobile telephone you could connect your mobile telephone to the SoundStation2W and use its speaker and microphones to continue your conversa tion and include everyone in the room in the conversation In this mode the call is travelling over the mobile phone network The 2 4 GHz WDCT 1 8 GHz DECT or 1 9 GHz DECT 6 0 wireless link to the the base station 1s not required Mobile Phone Mode provides unlimited flexibility to conference anywhere even in environments where there are no analog lines or telephony infrastructure gt Use the provided mobile phone con nector cable to connect your mobile phone to the SoundStation2WTM s mobile phone input output jack gt The connector and the mobile phone cable will plug into a standard 3 5mm headset jack A headset adaptor may be necessary to adapt your mobile phone to this connector Adaptors are widely available at electr
6. will glow red gt The testing microphone will begin sampling at a 1 Hertz rate 50 duty cycle gt The display will show a meter that modulates according to the are numbered according to the diagram MIL 3 LEVEL MEIER 1 relative sample received by the testing microphone MIC 1 Console SPKR Speaker Test You can select an acoustic test signal to drive through the SoundStation2W s speaker for speaker testing and to sample the room acoustics Press the Menu button choose Admin Setup and press the Select button enter passcode if required and press the ENTER soft key Choose Diagnostics using the Scrolling buttons and press the Select button 2 Choose Console Speaker Test using the Scrolling buttons and press the Select button Choose the desired signal using the Scrolling buttons gt Sine Sweep is a test signal consisting of a 100 Hertz to 3 500 Hertz sine wave whose frequency is swept according to a linear progression of fre quency as a function of time or t A sin kt gt One kilohertz Tone is a con stant tone generated at exactly 1 000 Hertz SoundStation2W Administrator Guide 36 gt White Noise is a signal 3 Press the Select button to acti whose energy 15 distributed uni vate the signal formly among all frequencies within a band of interest which for the SoundStation2WTM Restoring the defaults will irretrievably remove all set
7. Polycom logo and the names and marks associated with Polycom s products are trademarks and or service marks of Polycom Inc and are registered and or common law marks in the United States and various other countries All other trademarks are property of their respective owners No portion hereof may be reproduced or transmitted in any form or by any means for any purpose other than the recipient s personal use without the express written permission of Polycom 3810 07875 001 Rev D Reorder PN 2151 07890 001
8. appears to flicker ing in your building Move the it may be because you are using SoundStation2W away from the a certain type of florescent light lights Keypad Input Doesn t Register This could happen if you enter infor mation too quickly Press the alphanu meric buttons more slowly Muffled or in a well Reception This is caused by highly reverberant rooms and people speaking too far from the microphone gt Speak closer to the console so gt Add more sound absorbency to that the microphones pick up the room your speech more accurately SoundStation2W User Guide 27 Short Silences Echoes or Clipped Speech gt Do not move the SoundStation2W console while it 1s use gt Keep your hands away from the console during calls gt To avoid excessive noise around SoundStation2 move com puters projectors papers cups and other noise producers away from the console Physical Damage gt If physical damage 15 severe enough that the internal parts become visible disconnect the SoundStation2W immediately gt At the beginning of each call let someone at each location speak in turn for a few moments to enable SoundStation2W to adapt to its environment gt The other parties may be using non Polycom equipment which may cause strange audio gt Try calling again different line may provide a better connection gt Do not reconnect to the tele phone network until the Sou
9. buttons and ing the Scrolling buttons and choose Location and Number choose System Information and then press the Select but and then press the Select but ton ton 1 Press the Menu button and choose This Phone and press the Select button 2 Cycle through the options us ing the Scrolling buttons and choose Registration Informa tion and then press the Select button SoundStation2W User Guide 22 Standby Mode The phone has an automatic power save function to extend battery operated usage The product will switch into Standby within one minute of being in an idle inactive state The console will not go into Standby if there is an active call even if there are pauses in the conversation If the console 15 registered to the base station and the phone goes into Standby mode the LCD will display a READY message The console will switch into Standby mode even when it is not registered to the base station In the case where the console isn t registered to the base station and goes into Standby the LCD will display a NO SIGNAL message Any key press will wake the phone up All features of the phones are instantly available by pressing the normal key sequences Incoming calls and paging also functions normally while the phone is in Standby and will switch the phone to active use mode gt Standby mode saves power but is not an Off function If you want to fully turn the unit off unplug th
10. dial any entry in your Phone Book in either of these ways Speed Dial Number First 1 Enter the 1 or 2 digit Speed Dial Sap i diet members vom ate number not have to dial a leading 0 For 2 Press the Phone button or the SEND example for 02 you can also soft key press 2 gt To create Phone Book entries If a Speed Dial entry does not exist a vule tno NDI Not Assigned notice will appear You can see Adding an entry on page 20 enter a new Speed Dial number or press the CANCEL soft key to leave the Speed Dial Menu Soft Key First When the SP DIAL soft key is available 1 Press the SP DIAL soft key 2 Enter the 1 or 2 digit Speed Dial number if you enter one digit wait through the brief delay SoundStation2W User Guide 15 Dialing using the Phone Book Entries in the Phone Book can be automatically dialed 1 Choose the entry you want to dial See Quick selection in a list on page 17 2 Press the DIAL soft key You will see and hear the call being dialed gt You can also access the DIAL soft key after selecting an entry with the Select button Ringer Volume Adjustment When the SoundStation2W 1s in Ready state or on hook press the Vol ume buttons to adjust the ringer volume Dial Tone Volume Adjustment When the SoundStation2W is off hook press the Volume buttons to adjust the dial tone volume Speaker Volume Adjustment During an active call press the V
11. entering the number use the DEL soft key to correct the error ENTER PHOHE HUMBER 3 Press the SAVE soft key or CANCEL HEEL soft key if you wish to cancel the procedure Editing the Bridge soft key 1 Press the Menu button choose Bridge Setup using the Scrolling buttons and press the Select but SETTINGS ton THIS PHONE 2 Choose EDIT soft key press the BRIDGE SETUP Select button and enter the new soft ADMIN SETUP key label using the dial pad The first six characters will display EDIT SOFT KEY gt If you make a mistake entering the soft key label use the lt DEL soft key BRIDGE to correct the error 3 Press the SAVE soft key or CANCEL soft key if you wish to cancel the procedure SoundStation2W User Guide 19 Placing a call using the Bridge soft key 1 Press the BRIDGE soft key 2 The programmed number is auto matically dialed and a call is placed to your preferred bridge vendor BRIDGE PH BOOK REDIAL Phone Book You can use the Phone Book to storea Selecting the PH BOOK soft key dis local directory of 25 contacts You plays the Phone Book list sorted by add edit delete dial or search any names This list may be sorted by contact in this list through just a few Name Company or Speed Dial key strokes Cul 6312255571212 Tem 05 00 PH BOO Quick selection in a list Name or Company list Press a numeric key Speed Dia
12. heavy concentrations of gas Never push objects of any kind into the SoundStation2W through housing slots as they may touch hazardous voltage points or short out parts that could result in a risk of electric shock Never spill liquid of any kind on the telephone If liquid is spilled contact service personnel To reduce the risk of electric shock do not disassemble SoundStation2W Opening or removing covers may expose you fo hazardous voltages Using incorrectly reas sembled equipment can cause electric shock If your telephone equipment does not work properly refer to the section describing how to connect service For technical support contact Polycom Sup port at http esupport polycom com Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected from the network interface Always use caution when installing or modifying telephone lines SAVE THESE INSTRUCTIONS Table of Contents Thank YOU eee re o P se P ses e eessPsososs D Overview ccccccccccccccccccccccccccccccccccccccccccs D Parts List ccccccccccccccccccccccccccccccccccccccccces Product Packages e eee eee eee eo e 7 Setting up SoundStation2W 8 LED Indios AREE 10 dup m
13. tings and data that have been entered since the Sound Station2WTM was first installed 1 Press the Menu button choose gt Phone Book entries and Speed Dial Admin Setup and press the Select numbers are not lost when restoring button enter passcode if re all defaults quired and press the ENTER soft key Choose Diagnostics using the Scrolling buttons and press the Select button 2 Choose Restore Defaults using the Scrolling buttons and press the Select button Press the OK soft key 1f you wish to restore defaults or the CANCEL soft key or the Exit button to return to the Diagnostics submenu Software Upgrade Please refer to the SoundStation2W section of the Polycom website at www polycom com for information on software upgrades SoundStation2W Administrator Guide 37 0 52 5 55 Limited Warranty and Limitation of Liability Limited Warranty Polycom warrants to the end user Cus tomer that this product will be free from defects in workmanship and materials under normal use and service for one year from the date of purchase from Polycom or its authorized reseller Polycom s sole obligation under this express warranty shall be at Polycom s option and expense to repair the defec tive product or part deliver to Customer an equivalent product or part to replace the defective item or 1f neither of the two foregoing options is reasonably available Polycom may in its sole discretion
14. while DECT is used in Europe parts of tion The one to one pairing of con Asia and Australia WDCT and DECT sole and base station ensures secure are Digital Spread Spectrum protocols voice signal transmission which are reliable secure and support excellent voice quality and a wide The SoundStation2W M imple range of dialing features Digital ments Digital Spread Spectrum using Spread Spectrum has been used by the frequency hopping encoding Fre military for many years because there quency hopping transmits the audio is a low probability of signal signal fragments over rapidly switch interception and interference ing frequencies in the 2 4 GHz 1 8 GHz and 1 9 GHz bands Frequency Digital Spread Spectrum technology hopping enables the breaks the voice stream into small SoundStation2W to automatically fragments and spreads them over a detect and avoid sources of potential wide range of frequencies for trans interference such as other mission to a receiver Only the re SoundStation2W phones or 802 11x ceiver that is uniquely registered to the WLAN clients Security The SoundStation2W is a highly secure voice communications solution There are five factors that contribute to the robust security 1 Unique pairing between console 4 64 bit voice encryption between and base station the base station and console 2 WDCT and DECT digital This adds yet another layer of spread spectrum technology security in order to provide
15. your remote party and they cannot hear you gt To place a call on hold press the HOLD soft key The LEDs on the top of your SoundStation2 W will blink red gt To resume a call press the RE SUME soft key Call Mute When a call is muted you can hear the remote party but they cannot hear you gt To mute a call press the mute button CO The LEDs on the top of your SoundStation2WTM will glow red when your call is muted gt To release mute press the mute button again Call Timer Call progress on an active call is moni tored through a local call timer This is visible within the active call window on the display Cal c3122555 1212 Deme 05 00 Call Ended 00 05 23 C3122555 1212 05 0 00 01 15 Cul 6312255571212 Temm 05 0 Cal c3122555 1212 1 03 0 T5555 555 2222 00 01 15 Cul 6312255571212 m 05 0 Pll SSA 212 05 0 155 52555 2222 00 01 15 SoundStation W User Guide 14 SoundStation2WTM stores the number Pull C31232555 1212 05 00 that was last dialed This number can be recalled using the REDIAL soft key gt Press the REDIAL soft key The last INIT Ook EN number called will be displayed and 4b dialed OR gt Press the key and then the REDIAL soft key The last number called will be displayed and dialed You can speed
16. ASSIGN make an error press the lt DEL soft a key to erase the error FHTFE 3 Press the SAVE soft key You may press the CANCEL soft key or the Passcotde l Exit button if you choose not to save the passcode gt Record the passcode If the passcode is forgotten contact Polycom Support at http esupport polycom com Remove a passcode Removing the passcode removes the requirement for an access passcode for the Admin Setup menu 1 From the Admin Setup menu PASSCODE choose Passcode using the Scroll ing buttons and press the Select button Assigned CHHHGE REO E SoundStation W Administrator Guide 31 2 Press the REMOVE soft key enter See the current passcode and press the ENTER soft key If you decide not _ to remove the password press the CANCEL soft key the Exit button gt If you enter an incorrect pass word you will be notified to try again gt If you make an error press the DEL soft key to erase the error Change the passcode 1 From the Admin Setup menu choose Passcode using the Scroll ing buttons and press the Select button 2 Press the CHANGE soft key enter Assigned the current passcode and press the ENTER soft key If you decide not to change the password press the ENTER CURRENT CANCEL soft key or the Exit button gt If you enter an inc
17. E sssrin eneeier usen te etta dei Seide 23 24 Auxiliary Audio Output Q 24 Table of Contents Paging WN GOMS OU G coorta ni csczsssnsssedscsncuxecscsevescsasseccssratecnsdess 26 ROD IPOD PM T 26 Troubleshooting 00000000000000000000000000000000000 27 pr CNN N 27 AEn ND DeC 27 Does RIO 27 LCD ern 27 Keypad Input Doesn t Register sssssssssssscsssssesecessssesecessssececesessace 27 Muffled or in a well Reception 27 Short Silences Echoes or Clipped Speech 28 Physical Damage sc T S 28 For Best 28 Administrative Setup Overview eccccccoc0000 30 31 Location Information cccssssscsssssssssssesesesecesesessssssssesesesesesesessscasecs 32 Phone 34 MEDI NM 35 Diagnostics 000000000000000000000000000000000000000000 36 Mic Microphone Test ge 36 Console SPKR Speaker Test 36 Rostore 37 Software Upgrede cccccccccccccccccccccccccce 37 Specifications and Warranty Information 38 Limited Warranty and Limitation of Liability 39 Exhi
18. N OF Service Agreements If you purchased your product from a Polycom Authorized Reseller contact the Authorized Reseller for informa tion about service agreements appli cable to your product For technical Disclaimer Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to con sumers or the limitation of liability for personal injury so the above limi tations and exclusions may be limited Governing Laws This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California USA and by the laws of the United States excluding their conflicts of laws prin ciples The United Nations Conven LAW STATUTORY OR OTHER WISE INCLUDING WARRAN TIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY COR RESPONDENCE WITH DESCRIP TION AND NON INFRINGEMENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED POLYCOM NEI THER ASSUMES NOR AUTHO RIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS assistance or information on service programs please visit Polycom s web site at www polycom com and select the Support menu in their application to you When the implied warranties are not allowed to be excluded in their entirety they
19. OR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFOR MATION OR DATA OR OTHER FI NANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF POLYCOM ITS AUTHO RIZED RESELLER HAS BEEN AD VISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABIL ITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT POLYCOM S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE gt Unauthorized use of common car rier communication services accessed through the product gt Abuse misuse negligent acts or omissions of Customer and persons under Customer s control or gt Acts of third parties acts of God accident fire lightning power surges or outages or other hazards SoundStation2W Administrator Guide 39 WARRANTY EXCLUSIVE IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICES PAID AT POLYCOM S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRAN TIES TERMS OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATIO
20. SSCODE Flash Timing from the available op tions and press the Select button FLASH TIMING 3 Use the lt and gt soft keys to step through the available Flash Timing 500 options 4 Press the SAVE soft key to save changes You may press the Exit button to cancel your selection 5 After about 15 seconds you should If you change the Flash Timing hear the tone and you should see setting while you are on a call the READY appear on the console s new setting will become stored as LCD screen This indicates that the soon as the user goes back onhook after the call console and base station have recon nected The new settings will now be active SoundStation2W Administrator Guide 35 Mic Microphone Test gt If testing microphone meter indi cates that it is receiving an atypically You may test the SoundStation2 W s microphones to ensure that they are working optimally low or high sample despite appropri ately controlled input contact Polycom Technical Support 1 Press the Menu button choose 3 Admin Setup and press the Select button enter passcode if required and press the ENTER soft key Choose Diagnostics using the Scrolling buttons and press the Select button Choose Mic Test using the Scrolling buttons and press the Select button The microphones Choose any microphone using the Scrolling buttons and press the Select button gt The testing microphone s LED
21. aling A charger is plugged in and battery is recharging Charging Base Paging Page button on base was pressed to locate the Base paging Press any key to stop console beeping Battery Low The charge in the battery has depleted A The remaining talk time and an recharge is required to continue reliable operation audible warning tone of your SoundStation2W Incoming Call Phone received an incoming call Incoming Call SoundStation2W User Guide 26 Troubleshooting Signal is displayed when the console loses contact with the base Verify the following gt Check that the base station is gt If the console and base station powered up are separated by multiple brick gt Make sure that the console 15 walls this will reduce the avail not out of the allowed range able range between the base and 150 feet console gt Move the console to a location where there are fewer obstruc tions or walls between console and base station No Dial Tone The base station must be plugged into an analog tele phone jack If the dial tone is not heard verify the following gt Check that the base is powered gt Check that the base is con on nected to an analog telephone gt Check that the console is opera POTS line tional Does Not Ring gt Check that the ringer is not gt Try increasing the ringer vol turned off See Ringer Type ume Selection page 15 Flickering LCD If your screen
22. bit J Customer Information eere eren een nne 41 CE Mark R and TTE Directive cccccccosccocsscccsscccssscccsscccescccccsccccscoes 41 iones 42 Thank you for choosing the Polycom SoundStation2WTM In this User Guide you will find everything you need to quickly set up use and man age your new conference telephone Be sure to verify with your System Administrator that your network is prepared for configuring your SoundStation2WTM telephone Lastly it is important that you read the Parts List and the Safety Notices section in this guide before you begin using the SoundStation2WTM SoundStation2W is Polycom s next generation wireless conference phone that gives users the freedom to confer ence wherever team collaboration is important even in rooms where there are no phone lines With better voice quality than the original SoundStation standard 2 4 GHz WDCT 1 8 GHz DECT or 1 9 GHz DECT 6 0 technology with voice encryption up to 24 hours of talk time and the ability to dial through a mobile telephone the SoundStation2WTM is the new standard for everyday conferencing The SoundStation2WTM is a circuit switched platform compat ible with any analog telephone line or analog terminal adapter SoundStation2W User Guide 5 The following items are included in Check this list before installation to your SoundStation W package ensur
23. e battery gt While in Standby mode the LCD display will still show estimated remaining talk time Talk time is shown numerically in hours to the right of the battery icon The console will switch into Stand by even if it is not registerd to the base station For example if you travel with the phone to a remote location without the base station the console will switch into Standby to conserve power gt The console will automatically re register to its base station from Standby mode if it is within range and the base station is powered gt some cases the phone will not go into Standby mode when a mobile phone is plugged in even if the mobile phone is not in an active call In these cases the LCD message will continue to say Mobile Phone In Either turn off the mobile phone or unplug it from the console to enable Standby gt The phone will not go into Standby while charging SoundStation2W User Guide 23 Charging SoundStation2W operates on a Typical talk time and standby time are rechargeable lithium ion battery The shown here battery needs to be recharged peri 2 cell battery odically Use the supplied charger to recharge the battery while it 1s installed in the console In similar epe fashion to a laptop PC or a mobile Standby Time phone the SoundStation2WTM can be used or continue operation while being charged The battery cannot be recharged outside the console
24. e that you have received each item If you are missing any items Some packages do not include the please contact your SoundStation2W base or Base SoundStation2W reseller power supply For more details see Product Packages on Battery pack 2 Cell Pack for SoundStation2W Basic SoundStation2W console 4 Cell Pack for SoundStation2W EX Console Charging module Mobile telephone connector gt Telephone cord Quick Start Guide CD C SoundStation2W User Guide 6 Console and Base Station Set Battery pack 2 Cell Pack for SoundStation2W Basic 4 Cell Pack for SoundStation2W EX i Base power supply Mobile telephone connector oe Telephone cord Quick Start Guide CD Console Only Set Battery pack 2 Cell Pack for SoundStation2W Basic 4 Cell Pack for SoundStation2W EX Telephone cord es Console Charging module Quick Start Guide CD Mobile telephone connector SoundStation2W User Guide 7 Setting up SoundStation2W Install battery Wait for phone to register to base station Ready State SoundStation2W will display a power up The Ready message is also Ready message after successfully shown after a call is completed and the communicating with the base upon phone is available for the next call 6c3122555 1212 Temm 05 00 pP OAL PH gt For best perfo
25. em Administrator Administrator to determine the may need to activate multi number of parties that can be party conferencing features or conferenced together provide you with instructions specific to your telephone sys tem Adding a call 1 While on an active call press OR the Conference button 1 Press the HOLD soft key to place The first call is automatically the first call on hold placed on hold 2 Press the Conference button 2 Dial the number you wish to and enter the number you call You may use the Redial or wish to call You may use the Direct Dial method Redial or Direct Dial method 3 Press the Conference button or JOIN soft key to join the second call To drop the second call press the Conference but ton again SoundStation2W User Guide 18 Bridge Soft Key You may program the telephone number of your preferred conferencing bridge vendor into the SoundStation2W so that it is immediately available gt The SPEED DIAL soft key will not display when the bridge number is configured 1 Press the Menu button choose SET TINGS Bridge Setup using the Scrolling THIS PHOHE buttons and press the Select but BRIDGE SETUP ton SETUP 2 Choose Enter Phone Number and press the Select button and then en ue aa aaa FENTER PHOHE HUMBER ter the bridge number using the dial EDIT 5OFT KEY pad Enter any necessary prefix such as 9 and or 1 gt If you make a mistake
26. ia Select button 2 Cycle through the options using MS CN the Scrolling buttons and choose Back Light and then press the SETTINGS Select button gt The current status of the back oeil CONTRAST light will be displayed 3 Press the ON or OFF soft key or cycle through OFF and ON by pressing the Scrolling buttons PHIL ERA 4 Press the SAVE soft key or Select 0 button to apply the selected back light setting Exit button to cancel this change SoundStation2W User Guide 17 Language SoundStation2W allows you to select your preferred language for the phone to use when displaying information To change the language setting 1 Press the Menu button and choose Setti gt SETTINGS Mw PHONE BOOK 2 Cycle through the options using he Serollina hb dch THIS PHONE the Scrolling buttons and choose BRIDGE SETUP Language and then press the Select button 3 Cycle through the available languag es by pressing Scrolling buttons or the lt and gt soft keys 4 Press the SAVE soft key or Select button to apply the selected language setting or the Exit button to cancel this change BACKLIGHT gt LANGUAGE RINGER TYPE Conferencing using the button If your telephone system supports multi party call conferencing then you can establish multi party calls with your SoundStation2WTM gt Check with your System gt Your Syst
27. ing the alphanumeric keys on the dial pad make changes 4 Press the SAVE soft key You can accept the current speed dial number assigned to the entry or you can choose another speed dial number by using the Scrolling buttons or the dial pad 5 Press the OK soft key to save or the BACK soft key to edit the phone book entry PH GO Hame Charles PH Charles PH 55555559876 Charles fhite Speed Dialtt 221 e Charles 5S 555551f rh SoundStation2W User Guide 21 Deleting an entry 1 Choose the entry you wish to delete and press the Select button 2 Press the REMOVE soft key Press the OK soft key to remove or the CANCEL soft key to leave the menu REMOVE PROM without removing e Charles e Charles vzhite HHA DOE View System Information This feature displays the following information about the SoundStation2W Location and Number System Information and Registration Information With this feature you can easily identify the home room location for the phone Location and Number System Information 1 Press the Menu button and 1 Press the Menu button and choose This Phone and press choose This Phone and press the Select button the Select button 2 Cycle through the options us 2 Cycle through the options us ing the Scrolling
28. l list Press a numeric key to that corresponds with the letter that select the corresponding entry For the name or company name begins example pressing 2 would select entry with For example pressing 3 repeat 02 and pressing 23 would select entry edly will provide you with names that 23 begin with D E F and 3 kOe Chris gt Dennis Gray Al 03 Matt 5mithe Derek Brown 04 Andrew Adams Donald Vfilson ret George William ES Earl Edwards p 24 Harold Smith Elizabeth Grason 25 Jim Shoe Elliot Ray Felix Mason Fiona Ferguson Frank James w SoundStation W User Guide 20 Adding an entry 1 Press the PH BOOK soft key and then the NEW soft key 2 Enter information in the Name Ph telephone number includ ing any prefixes such as 9 and or 1 and Co company field using the alphanumeric keys on the dial pad You can move between fields using the Scrolling buttons 3 Press the SAVE soft key You can accept the next available speed dial number assigned to your new entry or you can choose your own speed dial number by using the Scrolling buttons or the dial pad 4 Press the OK soft key to save or the BACK soft key to edit the phone book entry Editing an entry 1 Choose the entry you wish to edit and press the Select button 2 Press the CHANGE soft key Using the Scrolling buttons select the field you wish to edit 3 Us
29. ndStation2 W has been repaired Your SoundStation2W performs optimally when you follow these guidelines gt Position the SoundStation2W in the center of the conference table or desk gt The SoundStation2W works best 1n rooms that are 10 x20 or smaller gt Do not move the SoundStation2W during a call gt Do not shuffle papers near the SoundStation2WTM gt If using extended microphones extend the cables to their full length and point their micro phones away from the console gt Speak at a normal conversation level and direct your voice to wards the SoundStation2W or towards the extended microphone Unplug all cords from the base and console before cleaning the SoundStation2WTM Do not use liquid cleaners or aerosol clean ers Use a damp soft cloth for cleaning SoundStation2W User Guide 28 Administrative Setup Overview The Administrative Setup menu consists of the following options If desired you can set a passcode to access the administrative options on the SoundStation2WTM There will not be any passcode required when you first use the phone Location 1 Location Name Enter name for the SoundStation2WTM s location such as Conference Room B This Phone Enter the SoundStation W s telephone number Phone System Caller ID Turn Caller ID on or off 1f available Passcode Set a passcode if required Diagnostics View the sam
30. ntes de la directiva 1999 5 CE verensst mmelsef rklaring Polycom Ltd f rklarar h rmed att denna SoundStation2W verensst mmer med de v sentliga kraven och vriga relevanta stadganden 1 direktiv 1999 5 EG SoundStation2W Administrator Guide 41 Installation must be performed in accor dance with all relevant national wiring rules Plug Acts as Disconnect De vice The socket outlet to which this apparatus is connected must be installed near the equipment and must always b readily accessible xpq New Zealand Only 1 This equipment shall not be set up to make automatic calls to the Telecom 111 Emergency Service 2 This equipment may not provide for the effective hand over of a call to another device connected to the same line 3 IMPORTANT NOTICE gt Under power failure conditions this telephone may not oper ate Please ensure that a separate telephone not dependent on local power is available for emergency use 4 This product conforms to the DECT standard and uses a 128 bit User Authentication Key UAK for unique user security which provides greater than 3 4 1038 discrete codes SoundStation2W Administrator Guide 42 Polycom For information contact your reseller or go to www polycom com Polycom WW Headquarters Polycom Inc Corporate Headquarters 6001 America Center Drive San Jose CA 95164 USA 2012 Polycom Inc All rights reserved POLYCOMG the
31. olume buttons to adjust the speaker volume Display Contrast Adjustment 1 Press the Menu button and choose Settings and press the Select but FSET TINGS ton THIS PHOHE 2 Cycle through the options using BRIDGE SETUP the Scrolling buttons and choose ADMIN SETUP Contrast and then press the Se lect button CONTRAST Press the Scrolling buttons or the and soft keys to adjust the display contrast Press the SAVE soft key or Select button to apply the selected con trast setting gt Press the Exit button to cancel this change SoundStation2W User Guide 16 Ringer Type Selection 1 Press the Menu button and gt Press the Exit button to cancel choose Settings and press the this change Select button gt SETTINGS 2 Cycle through the options using THIS PHONE the Scrolling buttons and choose BRIDGE SETUP Ringer Type and then press the Select button ADMIN SETUP 3 Sample the ring types by press ing the Scrolling buttons or the lt and gt soft keys 4 Press the SAVE soft key or Select button to apply the selected ringer setting RINGER TYPE Classic Backlight Adjustment The SoundStation2WTV s display lights up when any button on the keypad is pressed or on an incoming call To turn the back light on or off 1 Press the Menu button and choose Settings and press the rer
32. oming calls Conference conversation dials a call ends a call Call join or delete additional Dial Pad and provides dial tone call participants during a confer These 12 keys provide the 10 digits the 2 ence call alphabetic characters and special characters available in context sensitive applications Select Choose a menu item Volume Use these to adjust the volume of the handset headset speaker and ringer as well as the display contrast Understanding the Display Battery Life Signal Strength c3123555 1212 05 00 6 Phone s Number T Soft Key Functions ok The screen will display labels for these H E keys identify their contextsensitive functions Information Area __ SoundStation2W User Guide 10 Wireless Technology SoundStation2W comes in two transmitter will be able to reassemble different formats The product uses the signal to deliver the voice stream either 2 4 GHz WDCT Worldwide The SoundStation2W console and Digital Cordless Telecommunications base station act as both transmitters 1 8 GHz DECT Digital Enhanced and receivers The console will only Cordless Telecommunications or 1 9 reassemble the signal sent from its GHz DECT 6 0 standard technology matching base station and vice versa WDCT is widely used in North Accordingly the console will operate America South America and China within 150 feet of the paired base sta
33. on2Ww gt For best performance charge the console for a full charging cycle 4 hours for BASIC 8 hours for EX prior to first use Placing a Call SoundStation2W allows you to place a call over an analog line or through an analog terminal adapter ATA Several methods are available to initiate a call Direct Dial Indirect Dial 1 To obtain dial tone press the 1 From the Ready screen dial the key desired number 2 Dial the desired number 2 Press the key or the SEND gt To cancel the call press the Cc soft key to make the call key gt If you make a mistake entering CO C5 GD the telephone number press the CD QD DEL soft key Ce gt Press the CANCEL soft key to cancel the call 4 SENDI OOO ii Answering a Call Press the C key or any number key to answer an incoming call Pressing the button will override all other tele phone activities The three LEDs will blink green when the phone rings Answering a Second Call If you are on a call when another call is received you will hear a tone if your phone system is setup to support Call Waiting gt Press the Conference button gt Switch back and forth between to answer the incoming call calls using the conference button This first call will be automati Gh cally placed on hold SoundStation2W User Guide 13 Ending a Call To end a call press the key Call Hold When a call is on hold you cannot hear
34. onics stores and mobile phone outlets for universal hands free kits The LCD on the console will dis play Mobile Phone In when it detects a connected mobile phone gt The mobile phone interface is used for all dialing and call management functions during Mobile Phone Mode gt Do not press the on the console when using Mobile Phone Mode gt No calls can be made via SoundStation2W while a mobile phone is connected to the SoundStation2 The Phone Book can be viewed dur ing a call with a mobile phone Calls may not be placed via the Phone Book while a mobile phone is connected gt A mobile phone cannot join a call in progress on SoundStation2 W gt Aux Out will be inactive during a call with a mobile phone gt The base does not have to be pow ered up to use the SoundStation2W in this mode The console may be used as an additional speaker and microphones gt Some mobile phones will not be detected until a call is initiated by the mobile phone after it is connected to the SoundStation2W1M gt Voice quality may vary depending on the mobile phone connection and model gt certain to drop the call at the mobile phone before disconnecting the cable from the SoundStation2 gt Using your mobile phone you can place calls and take advantage of the SoundStation2 W s high quality speakers and micro phones SoundStation2W User Guide 12 Using SoundStati
35. or gt The Aux Audio Out does not OFF or cycle through the options using the Scrolling button Press the SAVE soft key or Select button to save the setting gt Aux Audio Out will return to the Off setting when the call is termi nated support external loudspeaker Systems Paging the Console You can locate a misplaced console by using the paging feature When paging the console beeps This will allow you to locate the console 1 Press the Page button on the base station to locate the SoundStation2W console 2 The console will play a sound to indicate its location The console will continue to beep until any key on the console is pressed or until the Page button on the base is pressed SoundStation2W User Guide 25 LCD Message Summary The following messages are displayed on the console LCD to represent various usage conditions LCD Message What it means What you will see Ready Phone is in idle state and ready to make calls Signal strength is too weak to carry a call Antenna icon will show zero bars Call Ended The call has been dropped Call Ended with elapsed time indicated Mobile Phone In A mobile phone is plugged in to the mobile phone Mobile Phone In jack OR a mobile phone call has been initiated Searching for Attempting to contact the base station to establish Searching for Signal Signal connection Enter the number you wish to dial Digits of the number you are di
36. orrect pass Passcode word you will be notified to try r again gt If you make an error press the lt DEL soft key to erase the error ENTER NEY 3 You will be prompted to enter a new passcode Enter a new pass Passcode code and press the SAVE soft key You may press the CANCEL soft key or the Exit button if you choose not to save the passcode gt Record the passcode If the passcode is forgot ten contact Polycom Support at http esupport polycom com You can assign a location name such as Conference Room B and the telephone number associated with your Sound Station2WTM By assigning a location name you will easily be able to return the phone to its home room location or determine the location of the matching base station SoundStation2W Administrator Guide 32 Assigning a location name 1 Press the Menu button choose oe Admin Setup and press the Select 77777770 mmm LOCATION HAME button enter passcode if re quired and press the ENTER soft TINS key Choose Location using the Scrolling buttons and press the Select button 2 Choose Location Name using the Scrolling buttons and press the Select button Enter a location LOCATION RANE name using the dial pad This name will be displayed when Conference Room H Location Name and Number lt DEL submenu of This Phone menu 15 selected from the main menu gt If you make an er
37. ple level received by each microphone 2 Console Speaker Select acoustic test signals to drive through the Test SoundStation2W s speakers 3 Restore Defaults Reset all custom settings and data entries Restores original default settings Software Upgrade Soft Allows upgrade of SoundStation2W operational ware software to new releases 1 Press MENU and scroll down to ADMIN SETUP and press Select and then scroll down to REGIS TRATION and press Select on the SS2W console 2 Press REGISTER soft key 3 Power cycle the Base Station and then press OK soft key on the con sole 4 Keep pressing the Paging key on SoundStation2W Administrator Guide 30 For GAP registration press GAP soft key in step 2 the Base for 10 seconds 5 Press CHANGE soft key if 1234 1s not the required GAP PIN and enter the new PIN by deleting the old one first 6 Press SAVE soft key 7 Press REGISTER soft key When you select Passcode from the Admin Setup menu the screen will display whether or not a passcode is cur rently assigned Assign a passcode HDMIM SETUP eus Press the Menu button choose LOCATION Admin Setup using the Scrolling PHOHF SYSTFH buttons and press the Select but b PASSCODE ton Choose Passcode using the Scrolling buttons and press the PASSCODE Select button i 2 Press the ASSIGN soft key and enter Not Assigned a three digit password If you
38. refund to Customer the purchase price paid for the defective product All products that are replaced will become the property of Polycom Replacement products or parts may be new or reconditioned Polycom warrants any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom The repaired or Exclusions Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from gt Failure to follow Polycom s instal lation operation or maintenance instructions gt Unauthorized product repair mod ification or alteration replaced item will be shipped to Customer at Polycom s expense not later than thirty 30 days after Polycom receives the defective product and Polycom will retain risk of loss or damage until the item is delivered to Customer LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE F
39. rmance charge the console for a full charging cycle 4 hours for BASIC 8 hours for EX prior to first use SoundStation2W User Guide 8 Both the base station and the console can be wall mounted if desired The base station can also be mounted under a table The appropriate mounting screw holes are provided on the back surfaces The console can also be locked in place using a standard laptop security cable This feature 1s designed for rooms where it 1s important to ensure that the phone does not get removed from its home location and where it 1s desirable to eliminate the analog phone cable to the wall There is a locking grommet on the side of the console designed to accept the lock end of the cable Wall Mount Holes Bottom of Console and Base Station SoundStation2W User Guide 9 LED Indicators The LEDs located on the top of your SoundStation2 W indicate the current status of your confer ence telephone Green your call is in progress Blinking green a call is incoming Red your call is muted Blinking Red your call is on hold Scroll Navigate up or down through displayed lists Menu Displays a menu of settings and options Exit Exits from current screen to previous menu Soft Keys The screen will display labels for these keys to identity their context sensi tive functions Phone Toggle microphone on or off during a Answers inc
40. ror press the lt DEL soft key to erase the error 3 Press the SAVE soft key or the Select button to save your entry You may press the Exit button to cancel your entry Assigning a telephone number 1 Press the Menu button choose Admin Setup and press the Select button enter passcode if required and press the ENTER softkey LOCATION Choose Location using the Scroll LOCATION HAHE ing buttons and press the Select THIS PHOHE button 2 Choose This Phone using the Scrolling buttons and press THIS PHONES the Select button Enter the SoundStation2W s telephone 550430 number SAVE gt If you make an error press the lt DEL soft key to erase the error 3 Press the SAVE soft key or the Se lect button to save your entry You may press the Exit button to cancel your entry SoundStation2W Administrator Guide 33 Phone System Caller ID You can turn Caller ID on or off By default Caller ID is on 1 Press the Menu button choose Admin Setup and press the Select HDHIN SETUP button enter passcode if required o o and press the ENTER soft key gt PHOHF SYSTEM Choose Phone System using the PASSCODE Scrolling buttons and press the Select button CALLER m 2 Choose Caller ID using the Scroll ing buttons and press the Select On button Press the ON or OFF soft EU NR NER RIEN key or cycle through the options using the Scrolling buttons
41. tlinie 1999 5 EG erf llt Xvopp pooorc toU TAPOVTOG n ETaIpEia Polycom Ltd 1 TAPOVGA SoundStation2W mAnpot amp es amp Odnyiac 1999 5 EK Vaatimustenmukaisuusvakuutus Polycom Ltd vakuuttaa t ten ett SoundStation2W on direktiivin 1999 5 EC keskeisten vaatimusten ja sen muiden t t koskevien s nn sten mukainen D claration de conformit Par la pr sente Polycom Ltd d clare que ce SoundStation2W est conforme aux conditions essentielles et toute autre modalit pertinente de la Directive 1999 5 CE Dichiarazione di conformit Con la presente Polycom Ltd dichiara che il SoundStation2W soddisfa 1 requisiti essenziali e le altre disposizioni pertinenti della direttiva 1999 5 Verklaring van overeenstemming Hierbij verklaart Polycom Ltd dat diens SoundStation2W voldoet aan de basisv ereisten en andere relevante voorwaarden van EG richtlijn 1999 5 EG Declara o de Conformidade Atrav s da presente a Polycom Ltd de clara que este SoundStation2W se encontra em conformidade com os requisitos es senciais e outras disposi es relevantes da Directiva 1999 5 CE Declaraci n de conformidad Por la presente declaraci n Polycom Ltd declara que este SoundStation W cumple los requisitos esenciales y otras cl usulas importa
42. will be limited to the duration of the appli cable written warranty This warranty gives you specific legal rights which may very depending on local law tion on Contracts for the International sale of Goods 1s hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability SoundStation2W Administrator Guide 40 Exhibit J Customer Information IMPORTANT The antenna used for this transmitter must be installed to provide a separation distance of at least 20 centi meters from all persons and must not be co located or operating in conjunction with any other antenna or transmitter CE Mark R and TTE Directive This SoundStation2W has been marked with the CE mark This mark indicates compliance with EEC Directives 1999 5 EC A full copy of the Declaration of Conformity can be obtained from Polycom Ltd 270 Bath Road Slough Berkshire SL1 4DX UK Declaration of Conformity Hereby Polycom Ltd declares that this SoundStation2 W is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Konformitetserklzering Hermed erkl rer Polycom Ltd at in destaende SoundStation2 W er 1 overens stemmelse med de grundl ggende krav og de relevante punkter i direktiv 1999 5 EF Konformit tserkl rung Hiermit erkl rt Polycom Ltd dass der SoundStation2W die grundlegenden Anforderungen und sonstige ma gebliche Bestimmungen der Rich
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