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Diskeeper 2009 Administrator User`s Manual

1. cre ene Tom bie ver mr es m n Support for 64 bit Operating Systems for 64 bit Operating Systems Allows Control Diskeeper Administrator cater Se Remote Control of Local Diskeeper 5 Editions NEN 000 2009 NEN 000 Professional 3 54 Diskeeper Editions These tables show the different Diskeeper editions available and the Windows operating systems they support Desktop Systems Diskeeper 2009 Editions Administrator 4 Windows XP Professional Windows XP Professional for x64 Windows Vista Home Premium Windows Vista Ultimate Windows Vista Enterprise Windows Vista Home Basic x64 Windows Vista Ultimate x64 4 Windows Vista Business x64 m zA EEIE a a a a a lt lt lt lt lt lt lt X a 2 1 a 2 2 z JEEE 3 3 3 s v a S 8 n 5 3 o 2 gt x A Diskeeper Administrator installs and runs only in compatibility mode on x64 systems Diskeeper Editions 55 Diskeeper 2009 Editions Server Systems EnterpriseServer 4 gt Diskeeper Administrator installs and runs only compatibility mode on 64 system
2. sse 59 Requirements additional software 3 Resource requirements 3 NIME 51 Selecting computers essere 9 Service PACK eter ern ere 5 Service Diskeeper Administrator 5 Bron eoe eere EROR 4 Software additional 3 SOL 2 13 Support Services 66 U S Asian and Latin 65 Theory of Operation sss 51 POO DAL 5 E RENE A E de A S ee 8 Troubleshooting seen 61 Uninstalling Diskeeper across the network Updates checking reus 5 Updates and upgrades Diskeeper ropes Dr ICE Versions supported 5 Windows Application Event Log eee 6 6 resource requirements 3 eR ettet 5 versions and platforms supported 3
3. Create and manage groups of computers on which to centrally manage Diskeeper via defragmentation policies Install and Uninstall Diskeeper Install and uninstall or update and upgrade Diskeeper on computers you select Configure Defragmentation Job Policies Use default or custom defragmentation policies to centrally manage Diskeeper across your network Manage Diskeeper Software Licensing Manage Diskeeper licenses applied to computers across your network Remote Control Diskeeper Connect to an individual computer and control Diskeeper on it as if you are sitting in front of that computer Scan Computers Scan the computers on your network to gather current Diskeeper related information for the Diskeeper Administrator database Manage Diskeeper Product Activation Control how Diskeeper activation is done for your remote computers Reports and Alerts Menu Reports Opens the Diskeeper Administrator Reports console Alerts Opens the Diskeeper Administrator Alerts console 60 Menu Options Job Queue Menu Job Queue Opens the Diskeeper Administrator Job Queue Configuration Menu Diskeeper Administrator Configuration Wizard Opens the Diskeeper Administrator Configuration Wizard Diskeeper Administrator Properties Open a submenu containing options for these Diskeeper Administrator configuration settings o General information about Diskeeper Administrator o Diskeeper A
4. Glossary 75 x86 Symbol to represent a series of CPUs manufactured by Intel and others including model numbers 8086 80286 80386 80486 and 80586 Pentium All of the CPUs in this series have certain characteristics in common which permits software to be written that will run on any of them Index 77 About the Diskeeper Administrator Service 5 Activation across the network sse 25 24 Additional software requirements sss 3 ADMINS Share esee 20 Administrative 551008 45 Administrative Permissions setting up After the Installation Alerts COMM SUMING eed erii tetti on 41 E 41 40 Automatic Defrag Management 33 Automatic Defrag Management creating a 34 Background 3 22 Before the Installation seen 3 cache coherency eese 51 Check for product update sss 2 Clear Computers SCLC 9 Configuration Diskeeper Administrator 45 Configuration 4 60 Configuring the database 13 Data set alert history 2a ee edite computers and policies ssssseeee Dis
5. Selectable Disk and CPU Priority You can set the disk and CPU priorities at which Manual Defragmentation jobs run Note that priority changes are unnecessary when running Diskeeper in Automatic Defragmentation mode Exclusion Lists Diskeeper exclusion lists allow you to specify files and directories that will not be allowed to be processed by Diskeeper Event Logging Diskeeper records information about its activity in two ways First general information about previously run defragmentation job is shown in the Log tab within the Diskeeper console Additional information can also be stored in a log file A wide variety of information can be saved for future reference Simultaneous Analysis or Defragmentation Operations You can analyze and or defragment more than one disk volume at a time Command Line Operation You can use commands from the Windows Command Prompt or a batch file to control Diskeeper Group Policy Support Diskeeper can be configured network wide with the Group Policy Editor provided with Windows Server 2003 and Windows Server 2008 MOM SCOM Support Enterprise administrators can use the Diskeeper Management Pack included with Diskeeper Administrator to allow MOM SCOM to monitor and manage Diskeeper installations deployed across their network The Diskeeper Management Pack includes numerous alerts reports and the ability to manage and control Diskeeper settings and configurations all via MOM SCOM
6. About the ADMIN Share The Diskeeper Administrator PushInstall feature relies on a shared folder named ADMINS on each of the target computers The ADMINS share exists by default on Windows systems unless it has been specifically disabled Here are two ways to check for the presence of the ADMINS share on your computers Open Windows Explorer and enter computer_name ADMINS in the Address field where computer name is the name of the computer you are checking If the share does not exist an error message will be displayed If it does exist the contents of the WINNT folder will be shown Right click My Computer and select Manage to open the Windows Computer Management applet Next select System Tools Shared Folders Shares The right hand pane will display a list of all shares for that computer including ADMINS if it exists If the ADMINS share has been removed or disabled on your computer contact Diskeeper Corporation Technical Support for assistance Updates and Upgrades In addition to installing Diskeeper across your network Diskeeper Administrator can check the Diskeeper Corporation website for newer versions of Diskeeper and when found deploy the new versions to your managed Diskeeper computers You can set Diskeeper Administrator to check daily for updates and send an e mail message or display a desktop notification message to inform you when updates are available You can also manually check for updates any time yo
7. After the Installation on page 5 but you re done with the installation Installation Procedure The Details Installation Overview Diskeeper Administrator is installed by the SETUP EXE program supplied on the Diskeeper CD ROM or within the installation package in the case of a downloaded version The SETUP EXE program Confirms that you have Administrator privileges Determines which Windows version you are running Checks for sufficient space on the disk for the installation Detects and removes any previously installed Diskeeper Administrator software Copies the necessary files to the destination directories updates the Windows registry starts the Diskeeper Administrator service and creates a link in the Windows Start menu for Diskeeper Administrator Installation Procedure Diskeeper Administrator 15 installed from an installation package downloaded from the Web Before you start the installation please note the following You must be logged into an account that is a member of the Administrators group to install Diskeeper Administrator Follow these steps to install Diskeeper Administrator 1 Navigate to and double click the Diskeeper Administrator installation package you downloaded This will start the installation wizard 2 Click Next when the welcome message appears 3 After you have read and accepted the license agreement click Next to continue 4 Youcan choose a different disk volume or
8. Connect directly to a remote system and have full control of Diskeeper on that system Cross Platform Support Diskeeper Administrator runs on a variety of Windows operating system platforms from Windows XP through Windows Server 2008 In a typical scenario you would use Diskeeper Administrator to deploy Diskeeper Professional Pro Premier Server or EnterpriseServer to remote computers throughout your network Then you would optionally use Diskeeper Administrator to establish policies that control the manner in which Diskeeper would run on those computers These remote computers can optionally be divided into groups you can use your existing Active Directory grouping structure or create your own custom groups After establishing any desired defragmentation policies you can specify which alert messages you d like to see and how often you d like to see them At this point you re done Diskeeper will automatically handle the fragmentation throughout your network At any time thereafter you can use Diskeeper Administrator to generate reports that allow you to easily check up on Diskeeper operations network wide without ever leaving your desk Diskeeper Administrator consists of two main components the Administrator Console and the Administrator Database Administrator Console is the control panel by which you send commands to Diskeeper computers throughout your network 2 The Administrator
9. Of course Diskeeper Professional Pro Premier Server or EnterpriseServer must be licensed and installed on the remote computers Without ever leaving your desk you can perform any Diskeeper task as if you were sitting at the remote machine To connect to and control a remote computer follow these steps 44 Diskeeper Administrator Operation 1 Click Remote Control Diskeeper in the Diskeeper Administrator Task Overview under Getting Started in the Quick Launch task pane 2 Inthe tree view displayed select the computer on which you want to run Diskeeper and then click Remote Control If the computer you want to control remotely is not visible in the tree view you can enter the appropriate domain and computer name or IP address in the space provided at the bottom of the dialog 3 Once the computer is connected the Diskeeper console opens in a new window and the name of the computer being controlled is shown at the top of the Diskeeper display Error messages will be displayed if Diskeeper fails to connect to the remote computer After connecting to Diskeeper on the remote computer perform any Diskeeper operations on that computer in the same manner as running Diskeeper on a local computer Editing Exclusion Lists on a Network Diskeeper allows you to list files and directory folders that you do not want moved This exclusion list is checked by Diskeeper each time defragmentation is run To edit exclusion lists on remote
10. Theory of Diskeeper Operation 51 Chapter 5 Theory of Operation This chapter describes the original Diskeeper design goals and how those goals were met Introduction As described in the introduction of this manual the term disk fragmentation means two things acondition in which pieces of individual files on a disk are not contiguous but rather are broken up and scattered around the disk volume and acondition in which the free space on a disk volume consists of little pieces of space here and there rather than a few large free spaces The effects of excessive fragmentation are twofold as well file access takes longer because a file must be collected in pieces here and there requiring several disk accesses instead of just one and file creation takes longer because space for the file must be allocated in little pieces here and there instead of just one contiguous allocation Before the introduction of Diskeeper there was no method for completely correcting the problems of file and free space fragmentation on Windows and later computers or in a Windows network Design Goals In designing Diskeeper for Windows the following goals were established The product must be completely safe to use It must improve Windows system performance It is not designed to make the disk look pretty 1t is designed to improve disk performance and as a result overall system performance It should process live
11. User s Manual Diskeeper Administrator for Windows Maximizing Performance and Reliability Automatically January 2009 This document describes the installation and operation of Diskeeper Corporation s Diskeeper Administrator for Microsoft Windows It is intended primarily for Windows system administrators and managers Revision Update Information This is a revised manual Software Versions Diskeeper 2009 Administrator Operating Systems Windows Vista Windows Server 2008 Windows Server 2003 Windows XP all editions except Home Diskeeper corporation Diskeeper Corporation Burbank California USA January 2009 2009 by Diskeeper Corporation All Rights Reserved The Software described in this document is owned by Diskeeper Corporation and is protected by United States copyright laws and international treaty provisions Therefore you must treat the Software like any other copyrighted material e g a book or musical recording except that you may either a make one copy of the Software solely for backup or archival purposes or b transfer the Software to a single hard disk provided you keep the original solely for backup or archival purposes You may not copy the user documentation provided with the Software except for your own authorized use RESTRICTED RIGHTS LEGEND The software and documentation are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subj
12. Outgoing Mail Server SMTP Diskeeper Administrator can optionally send alerts reports and update upgrade notifications via e mail Use this page of the Configure Diskeeper Administrator console to specify any outgoing mail server SMTP settings necessary including the SMTP mail server address any Secure Password Authentication SPA if required and the recipient s you want to receive e mail notifications from Diskeeper Administrator You can specify more than one recipient using a colon to separate the e mail addresses Administrative Permissions Diskeeper Administrator needs permissions information to access licensed computers and include them in tasks Use this page of the Configure Diskeeper Administrator console to enter or edit user name and password information for your domains workgroups or computers and appropriate for your site Purge Queue and Alert History This page of the Configure Diskeeper Administrator console provides options to specify how long Diskeeper Administrator Alerts should remain in the database and to purge completed tasks from the Diskeeper Job Queue Overview of Diskeeper Features 47 Chapter 4 Overview of Diskeeper Features This chapter describes key features available in Diskeeper Professional and the various Diskeeper Server editions Not all these features are directly available within Diskeeper Administrator but they are available via the Remote Control feature described starting on pag
13. To open the Create Report Wizard select the Create Reports option in the Diskeeper Administrator Task Overview under Getting Started in the Quick Launch task pane Alternatively click Reports and Alerts in the Quick Launch task pane and click Create Report at the bottom of the screen This launches the Create Report Wizard Naming the Report The first page of the Create Report Wizard offers allows you to specify and name and description for the report you are creating Since reports can be saved and recalled at a later time a meaningful report name and description can be useful Enter a name and description as desired then click Next to continue Selecting the Data Sets Use this page of the wizard to specify the data sets or report sections to be included in the report You can choose from these available data sets See page 36 for descriptions of these data sets Diskeeper Computers Fragmentation and Performance Computers and Policies Alert History When the Alert History data set is selected you are given the option to include all Diskeeper Administrator alerts in the report or specify a range of time for you want to see any alerts After selecting the data sets to include in the report click Next Selecting Computers and Groups Use this page of the wizard to select the computers and or groups to be included in the report This page shows a tree view of your network You can also switch to a Detail view as described
14. 61 65 67 77 Preface vii Preface What This Book is About Welcome to the Diskeeper Administrator User s Manual This book will first give you a quick look at the major features in Diskeeper Administrator then help you get it installed and running Next it describes the various features in Diskeeper Administrator and how to use them It also describes the key features available in the Diskeeper Professional and Server editions Finally it defines disk fragmentation and its effect on your Windows systems Structure of This Book Chapter 1 gives a brief overview of Diskeeper Administrator Chapter 2 describes how to install Diskeeper Administrator Chapter 3 explains how to use the various features of Diskeeper Administrator Chapter 4 gives an overview of the features available in the Diskeeper Professional and Server editions Chapter 5 presents the theory of Diskeeper operation Appendix A has tables showing the different Diskeeper editions and the operating systems features and capacities they support Appendix B tells you where to get answers to Frequently Asked Questions Appendix C lists all the available menu options Appendix D lists possible error messages and their causes Appendix E explains how to contact your Diskeeper Corporation Customer Service Representative for Support Services The Glossary provides definitions of terms used in this manual Introduction The Diskeeper family
15. A utility that is part of the Administrative Tools available in Windows which permits the viewing of logged events See also event logging extended partition A type of partition that permits the limitation of four partitions per disk drive to be overcome A disk drive may be partitioned into a maximum of four primary partitions or three primary partitions plus an extended partition One or more logical drives may be created within an extended partition FAT See file allocation table FAT file system The file system used by MS DOS and adapted for Windows to store information on disks which makes use of a file allocation table There are three types of FAT file system The FAT 12 12 bit is used on FAT volumes smaller than 16 megabytes in size such as floppy disks it is not supported by Diskeeper FAT 16 can be found on all versions of Windows from Windows 95 through Windows Vista FAT32 is supported on Windows Vista Windows Server 2003 Windows XP Windows 2000 Windows Me Windows 98 and the later OSR 2 version of Windows 95 but not Windows NT field A subdivision of a record in a file For example a record in a customer file may contain a name field an address field and a phone number field file A complete named collection of data such as a program a set of data used by a program or a user created document See also record field file allocation table FAT A table or list maintained by some operating systems to keep tr
16. Asian and Latin American Support Services Registered customers with Volume License Agreements are entitled to 90 days of free technical support as well as special upgrade pricing from Diskeeper Corporation Registered customers without Volume License Agreements such as home users home based businesses and very small businesses are entitled to 90 days of free e mail technical support as well as special upgrade pricing from Diskeeper Corporation If you have not yet registered your Diskeeper purchase register your purchase online via our website at http diskeeper com register Technical support questions can be answered from the Technical Support section of our website at http diskeeper com support Or contact us via fax at 818 252 5514 If you are a registered Volume License Customer within your 90 day free support period or you have purchased a support plan you can call 818 771 1600 When your 90 day free support period has expired you can purchase the support plan which best suits your needs Diskeeper Corporation offers 24 hour 7 day support plans Contact Diskeeper Corporation to find out which support options suit you best Diskeeper Corporation s address is Diskeeper Corporation 7590 North Glenoaks Boulevard Burbank California USA 91504 66 Support Services European Support Services Registered customers with Volume License Agreements are entitled to 90 days of free technical support as well as speci
17. Database component works in the background to collect and store the policies and properties logging reports alerts and other informational data for all the computers on your network with valid Diskeeper licenses Remember Diskeeper Administrator is not a defragmenter In order to defragment the computers s it is installed on it is necessary to also install Diskeeper on the machine s Other Useful Information In order to start using Diskeeper Administrator it is necessary to first configure the Administrator Database This includes specifying whether to use an existing SQL Server 2005 SQL Server 2000 or Microsoft SQL Server Desktop Engine MSDE database or installing MSDE locally on the computer running Diskeeper Administrator If neither of these are installed on your computer you will be prompted to download and install a free version of MSDE from the Diskeeper Corporation web site The database configuration also includes naming the database and specifying where it resides See Configuring the Database page 13 for information about configuring the Administrator Database To gather the Diskeeper data from remote machines Diskeeper Administrator must use login credentials for an account that is a member of the Administrators group on the domain or workgroup being polled This account information is also used by the PushInstall feature described on page 17 Diskeeper Administrator allows you to use different login information for each do
18. Diskeeper Administrator requires either SQL Server 2005 SQL Server 2000 or the Microsoft SQL Server Desktop Engine MSDE to store Diskeeper related information The MSDE provides local data storage and is based on the data engine used in Microsoft SQL Server 2000 It is provided on the Diskeeper Administrator CD ROM and is also available free of charge from the Diskeeper Corporation web site Diskeeper Administrator also relies on the Microsoft NET 2 0 Framework The NET 2 0 Framework provides the communication facilities necessary for the various Diskeeper Administrator components Note The Diskeeper Administrator setup process will automatically install the NET Framework on your computer if needed Resource Requirements The disk space requirements for Diskeeper Administrator depend on several factors On most systems Diskeeper Administrator will need about 86 megabytes or less Allow up to 450 MB of extra free space for temporary files during the installation If the Microsoft NET Framework is not installed on your computer this requires approximately 70 MB of additional disk space Further your system may require a new or updated version of the Microsoft Management Console less than 6 MB Finally if Internet Explorer is not present on your computer some other needed files hhupd exe 50comupd exe and wintdist exe may be added If you install the MSDE when you first configure the Diskeeper Administrator database it initially req
19. Getting Started aeree erectio oa 15 Editing Exclusion Lists esses 44 Brror MESSAGES sss iare etre reete seite e eR t Petit reina 61 Exclusion List 3n iter deette el eeieie tpe igo 44 editing on network computers 44 78 Index File Filtering reports Firewalls E 4 Manage Diskeeper Fragmentation we Reports and Alerts definition viii 51 RE effectsiof isa do Stai obi Getting Started ceret rer ehe 13 Getting Started 59 GlosSaty 67 Groups Navigation sess eene neret 7 V eS apes eer gae espe EVE EAS S other 9 managing Network OVET VEW dee dios 7 1 Information 9 nn 5 before d 3 date gd 52 OVELVIEW 4 Permissions short VETSION 4 Installation Procedure 4 Platforms supported Installing Diskeeper Policies across the network Ux pae epu IE 18 Creating stop ping the installation 19 defragmentation Installing S
20. MOM and SCOM Support Microsoft Operations Manager MOM and System Center Operations Manager SCOM allow monitoring and management of numerous computers interconnected by one or more communications networks Many products such as Active Directory Microsoft SQL Server Microsoft Exchange Server and MOM itself can be monitored Enterprise administrators can now use the Diskeeper Management Pack available separately from Diskeeper Corporation to allow MOM SCOM to monitor and manage Diskeeper installations deployed across their network The Diskeeper Management Pack includes numerous alerts reports and the ability to manage and control Diskeeper settings and configurations all via MOM SCOM Titan Defrag Engine Defragmentation Engine The Titan Defrag Engine is the most powerful defragmentation engine ever built eclipsing even the previous technological leader the Terabyte Volume Engine defragmentation engine The Titan Defrag Engine is specially developed for the most massive data volumes ever created Starting at volumes containing 4 to 5 TB of data the Titan Defrag Engine will complete the job even faster and more thorough than TVE The new engine is the only defragmentation solution capable of handling 10 TB 20 TB and even greater amounts of data If you have servers managing massive amounts of data the Titan Defrag Engine is your newfound performance solution The Titan Defrag Engine is available in Diskeeper EnterpriseServer Exp
21. The keyboard mouse and display are an interface between a computer and the user Internet A global network that links millions of computers One popular section of the Internet is the World Wide Web which allows computer users to view text and pictures with the aid of a browser such as Internet Explorer E mail electronic mail is another popular part of the Internet which allows computer users to send and receive written messages Glossary 71 Internet Explorer A software package developed by Microsoft for browsing the Internet but increasingly used with other applications job A request to have the computer or its peripherals perform some activity In relation to Diskeeper it is a request to have a disk defragmented log file A file that keeps track of certain events as they occur Windows maintains several log files that can be viewed with the Event Viewer logical drive That portion of the space on a disk drive that is considered by the software to be a single unit In this context logical means conceptual because there 1 no direct relationship between the name and physical object See also partition volume long filenames In the DOS operating system filenames were limited to a maximum of eight characters followed by a period and up to three characters to indicate the type of file This is also referred to as the 8 3 file naming convention The Windows 98 and later operating systems allow filenames that are over 200
22. along with other similar reports See page 44 for more information about the Job Queue When you are done reviewing the report or when you are ready to perform another task click Close Uninstalling Diskeeper Across the Network Using the Install and Uninstall Diskeeper to uninstall Diskeeper from remote machines is easy The uninstaller will remove any version of Diskeeper Professional or Server from the computers you select Follow these steps to uninstall Diskeeper from one or more computers 1 2 Click Manage Diskeeper in the Quick Launch task pane then select Install and Uninstall Diskeeper In the next screen displayed select Uninstall Diskeeper from Computers This opens the Uninstall Diskeeper 2009 wizard in a separate window In the introduction screen displayed enter an optional name and description for the uninstallation job The details of the job will be displayed in the Diskeeper Administrator Job Queue so having a recognizable job name and description can be useful When you have made your selections click Next In the tree view that is displayed next select any combination of one or more computers groups or domains from which you want to uninstall Diskeeper You can also switch to a Detail view as described on page 9 After selecting the computers click Next Since uninstalling Diskeeper on a large number of computers across the network can take some time and use network bandwidth you are next given the o
23. along with other similar reports See page 44 for more information about the Job Queue When you are done reviewing the report or when you are ready to perform another task click Close 18 Diskeeper Administrator Operation Deploying Diskeeper Use the Install and Uninstall Diskeeper task under Manage Diskeeper in the Quick Launch pane to install or uninstall Diskeeper Professional Pro Premier Server or EnterpriseServer on selected computers across your network Be aware that you must have valid Diskeeper licenses for the computers on which you intend to install Diskeeper If you do not have licenses available Diskeeper will be installed in Try and Buy mode with full functionality but for a limited time only Note Automatic Defrag Management can automate the deployment and configuration of Diskeeper on new or mobile computers as they join the network See page 33for more information about Automatic Defrag Management Note that you must have administrative permissions on all the selected computers to deploy Diskeeper If necessary you will be prompted for the appropriate credentials Also note that the deployment operation requires the presence of a shared folder named ADMINS on each of the target computers The ADMINS share exists by default on Windows systems unless it has been specifically disabled or removed See page 20 for information about determining if the ADMINS share exists on your computer s The Install and Uninstall
24. computers on your network you must have sufficient permissions to edit a file in the Diskeeper directory on the remote computer If you do not have sufficient permissions an error message is displayed stating that access is denied to the exclusion list If you cannot edit an exclusion list that you think you have permission to use there are two likely possibilities You logged on with a username that the target computer recognizes and a password that it does not recognize A common example is to log on to your computer as Administrator and then try to edit an exclusion list on a computer that has its own Administrator account established with a different password Your computer and the remote computer do not share the same network protocol Diskeeper Job Queue The Diskeeper Job Queue option provides a centralized location for information about any pending running or completed Diskeeper Administrator tasks or jobs you have performed You can stop a current or pending job and view the status of a job to see detailed information about whether it completed successfully for all selected computers Select Diskeeper Job Queue in the Quick Launch task pane to open a view of the job queue The Job Queue filter at the top of the Job Queue console offers these views All Jobs Reporting Jobs Configure Setting Jobs Deployment Jobs Scan Machine s Jobs Select any of these filtering options to see a listing of past present and
25. desired computers or groups use the Actions and Properties buttons when displayed to perform a wide variety of tasks on the selected computers If you choose to display computers by IP address range a page is displayed allowing you to provide the starting and ending IP addresses for the range you want to display See the following section for more information about specifying an IP address range 12 Diskeeper Administrator Operation Specifying an IP Address Range When you select Add IP Addresses from the Action option at the bottom of either the Tree or Detail computer views you can view a specific group of computers by entering an Internet Protocol IP address range If you enter an address in only the IP Address Start field only the computer with that IP address is included If you specify an end address all computers between the start and end addresses are included If the IP range covers multiple domains you must enter the trusted domain name in the Domain field When one domain trusts another the user name and password defined in the trusted domain can be used for authentication and authorization in the trusting domain s Additionally if you want to indicate a mask used to determine the subnet an IP address belongs to you can do so on this page Follow these steps to enter an IP address range 1 Inthe Domain field enter the name of the domain containing the machine s with the IP address or IP address ra
26. directory for the installation Click Change and navigate to the location where you want the files for Diskeeper Administrator installed 5 After making any desired changes to the file destinations click Next to accept your changes If any directory you specified does not exist a new directory will be created Installation 5 6 After the Diskeeper Administrator files have been copied to your system you may be presented with the opportunity to register Diskeeper Administrator online 7 You can immediately start Diskeeper Administrator by clicking Finish 8 Torun Diskeeper Administrator click the Windows Start button select Programs and then Diskeeper Administrator After the Installation Registering Diskeeper Administrator After the installation is complete you may be given the option to register your Diskeeper Administrator purchase online Be sure to register your purchase to receive the free 90 days of telephone support included with Diskeeper Administrator Check for Product Update The first time you run Diskeeper Administrator it automatically checks to see if a more recent version of Diskeeper Administrator is available If so you are given the option to download and install the newer version When the download screen is displayed click Run this program from its current location to begin installing the update Or click Save this program to disk to save the Diskeeper Administrator update installation package on you
27. disk volume and folder of your choice Printing a Report Saved reports can be printed Click Actions at the bottom of the report and select Print to print the report A standard Windows print dialog box is displayed where you can select which printer to send the report to and other printing options Launching Other Actions from a Report In addition to viewing printing and saving a report you can select one or more computers in a report then launch other actions to perform on them directly from the report Using the options available in the Actions menu at the bottom of each report you can install uninstall update or upgrade Diskeeper on the selected computers deploy defragmentation policies move computers or groups in the Custom Groups hierarchy or remotely control Diskeeper on a single computer For example you can create a report using the Diskeeper Computers data set to show which computers do or don t have Diskeeper installed select the computers on which you want to install Diskeeper and immediately begin the deployment directly from the report As you use the Diskeeper Administrator reporting capability you will likely find numerous ways where Diskeeper Administrator can save time and effort in your management of Diskeeper across your network Diskeeper Alerts Diskeeper Administrator can be set up to send you e mail alerts informing you of situations that affect the performance and reliability of the computer
28. jobs The default for Manual Defragmentation jobs is Normal which is the mid level CPU base priority as assigned by the operating system data Information as processed by a computer Plural of the Latin word datum meaning an item of information database A collection of related information about a subject organized in a useful manner that provides a base or foundation for procedures such as retrieving information drawing conclusions and making decisions datum Singular of data defragmentation The reduction or elimination of fragmentation by making files and or free disk space more contiguous device A machine such as a printer or a disk drive digit From Latin digitus meaning finger Any of the numbers 0 through 9 in the decimal number system called a digit because people originally used their fingers for counting Computers use a binary number system with only two digits 0 and 1 directory A file that contains a catalog of files and other directories stored on a disk which allows you to organize your files into groups making them easier to find Equivalent to folder directory consolidation A Diskeeper feature that gathers almost all directory entries on a volume into a single area on the disk instead of scattered in many places Directory consolidation requires sufficient Glossary 69 contiguous free disk space into which the directories can be moved This feature is available for Automatic Manual and Bo
29. of ports being disabled on the computer running Diskeeper Administrator The Diskeeper Administrator installation opens the required ports but they may have been closed by another program or process See www diskeeper com sp2 for complete information about the ports needed by Diskeeper Administrator and how to open them and to download tools to automate the task This can also be due to network errors preventing two way communication between the Diskeeper Administrator computer and the target machine At the Windows command prompt enter c gt ping lt target machine name gt or c gt ping lt target machine IP address gt to determine if the machine is visible to the network This can be caused by communication problems between the target machine and the machine from which you are running Diskeeper Administrator Check to confirm other network functions are working on that computer This can also be the result of ports being disabled on the computer running Diskeeper Administrator The Diskeeper Administrator installation opens the required ports but they may have been closed by another program or process See www diskeeper com sp2 for complete information about the ports needed by Diskeeper Administrator and how to open them and to download tools to automate the task This can also be due to network errors preventing two way communication between the Diskeeper Administrator computer and the target machine At the Win
30. on the left 2 Highlight the domain s or workgroup s for which you want to specify login credentials 3 Inthe Type column click the drop down menu and select either Domain Workgroup or Local Admin depending on the type of account you are using to access the selected domain s or workgroup s 4 Click the User Name field and enter the user name for an account that is a member of the Administrators group on the selected domain or workgroup 5 Click the Password field and enter the password for the account entered in the previous step 6 Ifyouare using a Domain account as opposed to a Workgroup or Local Admin account you can optionally click the button in the Verify Account column to check the validity of the user name and password you have entered 7 Click OK When you click OK the login credentials are verified on each domain or workgroup A message is displayed if any of the verification processes fail Diskeeper Administrator Operation 15 Ports Used Diskeeper Administrator In order to deploy Diskeeper and remotely control Diskeeper computers with Diskeeper Administrator the computers running Diskeeper must be configured to allow Diskeeper Administrator to communicate via these ports Diskeeper Administrator PushInstall port 31029 Diskeeper Administrator uses this port to deploy Diskeeper to remote computers Diskeeper Administrator console port 31036 Diskeeper Administrator remote control consol
31. relocation is aborted if any error is encountered leaving the file in its original state Diskeeper was designed to err on the side of caution In other words it only moves a file on the volume when it is absolutely certain that no data will be lost including file attributes The only change to file attribute type information is the physical location of the file on the volume None of the file dates are changed and no other fields in the file record header are used to store Diskeeper information Diskeeper never defragments or moves files that are specifically stored at a specific physical location on the volume If anything causes your computer to crash while Diskeeper is running or if you abort the Diskeeper defragmentation run in the middle of the file relocation process no data is ever at risk Performance When running in the Automatic Defragmentation mode Diskeeper is designed to run in the background without adversely affecting performance of your Windows computer The exclusive InvisiTasking technology ensures Diskeeper keeps your volumes at peak performance without negatively impacting system performance while it is running Diskeeper was designed in such a way to ensure it will not interfere with other processes on your Windows computer Process Live Disks Itis not acceptable to force users off the disk while performing routine defragmentation To do so would be a case of the cure being worse than the disease Access to fragmente
32. snapshots being purged Diskeeper Administrator Operation 29 Frag Shield One situation that can impair the performance and reliability of your computer is fragmentation of the Master File Table MFT on NTFS volumes and your paging files Since the operating system relies heavily on the MFT and paging file the effect of fragmentation is often much greater than when a normal file is fragmented Frag Shield is the first and only technology to prevent system file fragmentation Frag Shield performs two vital tasks It helps keep your MFTs from becoming fragmented and it assists you in setting up your paging files such that fragmentation will be very unlikely to occur in the future The MFT fragmentation prevention technology in Frag Shield is fully automatic and it operates invisibly using InvisiTasking technology Frag Shield also helps you configure your paging files on NTFS volumes as recommended in published Microsoft guidelines The Frag Shield page of the New Job Policy Wizard offers the option to enable Frag Shield on the volumes you ve selected Summary The Summary page of the New Job Policy Wizard shows information about the new policy you have created including the policy name the Diskeeper version it applies to the policy type and any description you included when you named the policy Legacy Diskeeper versions 9 and 10 Job Policy Options Since Diskeeper version 9 and 10 differ significantly from Diskeeper 2007 a
33. system on the target machine is not supported Diskeeper is not installed on the remote computer Access to the remote computer is denied with the specified user permissions A firewall is preventing Diskeeper Administrator from communicating with Diskeeper Solution Ensure the computer is booted and connected to the network Install Diskeeper 9 0 build 505 or higher on the target computer A firewall including 3rd party firewalls may prevent Diskeeper Administrator from connecting to Diskeeper If you are running Windows XP SP2 see www diskeeper com sp2 for information about configuring the Windows SP2 firewall to be compatible with Diskeeper Administrator The target computer must be running Diskeeper 9 0 505 or higher Refer to Appendix A to see the operating systems supported by Diskeeper Use the Diskeeper Administrator Pushlnstall deployment option to install Diskeeper on the remote computer Check to confirm the user account you specified in the Specify Permissions page is a member of the Administrators group A firewall including 3rd party firewalls may prevent Diskeeper Administrator from connecting to Diskeeper If you are running Windows XP SP2 see www diskeeper com sp2 for information about configuring the Windows SP2 firewall to be compatible with Diskeeper Administrator 62 Error Message Access Denied continued Machine offline or Diskeeper is not runni
34. the type of report Diskeeper Administrator provides powerful filtering capabilities allowing you to view the data you need most As mentioned earlier in this manual grids in the various Diskeeper Administrator reports feature Quick Filtering Quick Filtering allows you to quickly and easily display only the information you want to see in the grid You can click the down arrow at the top of any column and determine what displays in the entire grid Operating System Edition custom Microsoft Windows 2000 Professional Microsoft Windows Professional Windows Server 2003 Windows Professional When you select an item only that item appears in the grid When you select none no filtering is applied and all items appear in the grid When you select custom the Custom Row Filter screen appears so you can build a custom filter statement to determine the information that appears in the grid 40 Diskeeper Administrator Operation Custom Row Filter Show rows where Operating System contains iv and contains iv Professional Use to represent any series of characters Saving Report When you are viewing a report you can save it for future reference Click Actions at the bottom of the report and select Save as to save the report You are given the option of specifying the location where the report file will be saved You can navigate to the
35. the update or upgrade operation After starting the appropriate wizard follow the steps displayed to either update or upgrade one or more Diskeeper installations These steps are described in the following sections Introduction The Introduction page of the Update Diskeeper Wizard or the Upgrade Diskeeper Wizard provides spaces for you to enter an optional name and description for the update or upgrade job The details of the job will be displayed in the Diskeeper Administrator Job Queue so having a recognizable job name and description can be useful Make any desired changes then click Next Select Computers This page of the wizard displays a tree view of your network You can also switch to a Detail view as described on page 9 Select any combination of one or more computers groups or domains on which you want to install the update or upgrade After selecting the computers on which to install Diskeeper click Next Select Data Source Before performing any update or upgrade task Diskeeper Administrator must determine what versions of Diskeeper are running on your remote managed computers It can do this by either scanning the computers now or using previously collected data stored in the Diskeeper Administrator database Using live data ensures you are basing the update or upgrade on the most currently available data However a live data scan can take a considerable length of time on a large network Also a live data
36. these options Allow Diskeeper to enable or disable I FAAST when beneficial When this option is enabled I FAAST will only be enabled on volumes that will benefit from I FAAST acceleration While most volumes will show a noticeable performance improvement when I FAAST is enabled there are cases where the performance gain 15 not significant enough to warrant the negligible system resources needed to support I FAAST 28 Diskeeper Administrator Operation Always enable I FAAST Select this option to enable I FAAST on the selected volumes even if there will be little or no potential performance gain Always disable I FAAST Select this option to disable I FAAST on the selected volumes even if there will be beneficial potential performance gain Note that I FAAST 1 only available on volumes on which Automatic Defragmentation 1s also enabled Volume Shadow Copy Service VSS Options The Windows Volume Shadow Copy Service VSS available on the Windows Server 2003 and Windows Vista operating systems provides the ability to create snapshots or point in time PIT copies of shares and volumes These snapshots are images of the data on the disk as it looks at a particular point in time By keeping these images of data you can quickly recover individual files or entire volumes directly from the disk as they appeared when the snapshot was taken It is important to be aware that when VSS is enabled a volume with a cluster size small
37. 2009 Wizard in a separate window 2 Inthe introduction screen displayed enter an optional name and description for the deployment job The details of the installation job will be displayed in the Diskeeper Administrator Job Queue so having a recognizable job name and description can be useful When you have made your selections click Next 3 Inthe next screen displayed select the Diskeeper edition you want to install on your computers and select the installation file to use You can choose to download and install the latest build of the selected Diskeeper edition or click Browse to navigate to and specify an existing Diskeeper installation file in a shared network folder or CD ROM Select from these options and click Next 4 Next you are given options to allow each instance of Diskeeper to activate silently and automatically which requires the remote computers to have Internet access or to use Diskeeper Administrator as a proxy activation server allowing it to activate computers that do not have Internet access 5 next screen shows the number of licenses available for the selected Diskeeper edition and displays tree view of your network You can also switch to a Detail view as described on page 9 Select any combination of one or more computers groups or domains on which you want to install Diskeeper After selecting the computers on which to install Diskeeper click Next Diskeeper Administrator Operation 19 Next you
38. AND 10 JOB POLICY OPTIONS EDITING EXISTING DEFRAGMENTATION POLICIES DEPLOYING DEFRAGMENTATION POLICIES DISKEEPER DEPLOYMENT POLICIES CREATING DEPLOYMENT POLICIES DISKEEPER DEPLOYMENT POLICY OPTIONS EDITING EXISTING DEPLOYMENT POLICIES AUTOMATIC DEFRAG MANAGEMENT CREATING AUTOMATIC DEFRAG MANAGEMENT POLICIES EDITING EXISTING AUTOMATIC DEFRAG MANAGEMENT POLICIES DISKEEPER REPORTS DETAILS ABOUT THE REPORTS DISKEEPER COMPUTERS DATA SET FRAGMENTATION AND PERFORMANCE DATA SET COMPUTERS AND POLICIES DATA SET ALERT HISTORY DATA SET CREATING A REPORT VIEWING REPORT STATUS FILTERING A REPORT SAVING A REPORT PRINTING A REPORT LAUNCHING OTHER ACTIONS FROM A REPORT DISKEEPER ALERTS How TO RECEIVE ALERTS CONFIGURING ALERTS SETTING UP ALERT AND TASK PURGE OPTIONS USING GROUPS CREATING CUSTOM GROUPS MANAGING CUSTOM GROUPS REMOTE CONTROL EDITING EXCLUSION LISTS ON A NETWORK DISKEEPER JOB QUEUE CONFIGURING DISKEEPER ADMINISTRATOR OVERVIEW OF DISKEEPER FEATURES WHAT S NEW IN DISKEEPER 2009 DISKEEPER FEATURES THEORY OF OPERATION 19 19 20 20 20 20 22 23 24 25 26 27 27 29 30 31 31 32 32 33 33 34 35 35 36 36 36 37 37 38 39 39 40 40 40 40 41 41 42 43 43 43 43 44 44 45 47 47 48 51 INTRODUCTION DESIGN GOALS TABLE OF DISKEEPER EDITIONS ANSWERS TO FREQUENTLY ASKED QUESTIONS MENU OPTIONS TROUBLESHOOTING SUPPORT SERVICES GLOSSARY INDEX 51 51 53 59
39. Diskeeper task establishes a network connection with the selected machines then installs the selected Diskeeper edition to those computers It relies on having the installable Diskeeper package s available to be installed The first time you deploy Diskeeper you are prompted to browse for the installation package you intend to use You can use either a CD ROM or downloaded installation package Once you choose the Setup exe file the installation package is copied to the Administrator database If you have previously selected an installation package the Install Diskeeper 2009 wizard will display the edition and version of the package and allow you to browse for a different package if desired If you try to deploy a Diskeeper version that is not compatible with the target machine a message explaining the situation is displayed Messages are also displayed to let you know the status of the installations Diskeeper installation is performed as a job meaning the operation can be run immediately or scheduled to run at a later time Installing Diskeeper Across the Network Follow these steps to use the Install Diskeeper 2009 Wizard to deploy Diskeeper to one or a few hundred remote computers 1 Click Install Diskeeper in the Diskeeper Administrator Task Overview under Getting Started in the Quick Launch task pane Or you can select the option to install Diskeeper in the Manage Diskeeper task then click Next This opens the Install Diskeeper
40. Master File Table MFT on NTFS volumes and your paging files Since the operating system relies heavily on the MFT and paging file the effect of fragmentation is often much greater than when a normal file is fragmented Frag Shield is the first and only technology to prevent system file fragmentation No more need to run a manual and resource intensive process The Frag Shield MFT fragmentation prevention technology is now fully automatic and re written to operate invisibly using InvisiTasking technology Terabyte Volume Engine A Diskeeper exclusive the Terabyte Volume Engine TVE is designed to efficiently defragment extremely large larger than 60 GB volumes This feature is available in selected Diskeeper editions The table in Appendix A shows the Diskeeper editions with TVE support Titan Defrag Engine The Titan Defrag Engine is the most powerful defragmentation engine ever built eclipsing even the previous technological leader the Terabyte Volume Engine TVE The Titan Defrag Engine is specially developed for the most massive data volumes ever created Starting at volumes containing 4 to 5 TB of data the Titan Defrag Engine will complete the job even faster and more thoroughly than the TVE The Titan Defrag Engine is the only defragmentation solution capable of handling 10 TB 20 TB and even greater amounts of data Boot Time Defragmentation Defragment files at boot time that cannot be moved safely when Windows is running
41. Network v My Groups Network Neighborhood m Microsoft Windows Network ALBUQUERQUE BELEN CIMMARON D Dari os ESTANCIA p sueta p vemez 183 kare 188 LOGAN Actions Navigating the tree view is done in a manner very similar to other Windows based applications like Windows Explorer Click the plus sign H in the tree to expand a branch or click the minus sign to collapse the branch Click the View drop down list to include custom groups domains Active Directory Organizational Units or computers grouped by IP address range You can view computers by Network Neighborhood Active Directory groups or IP address range as well as custom groups you create Click Actions to choose from the available tasks or navigate to an existing computer group and right click on it to perform any of the available actions on that group View Network Neighborhood Custom Groups Domain Active Directory IP lee Range BELEN 0A CIMMARON L 123i View oO 08 ESTANCIA drop down list Click the Tree Detail view option to switch between the tree view and the detail view Diskeeper Administrator Operation lI view Network Neighborhood X Path Network Neighborhood 383 IP Network Scan My Groups Microsoft Windows Network E ALBUQUERQUE BELEN Tree Detail CIMMARON
42. ROCEDURE THE SHORT VERSION INSTALLATION PROCEDURE THE DETAILS INSTALLATION OVERVIEW INSTALLATION PROCEDURE AFTER THE INSTALLATION REGISTERING DISKEEPER ADMINISTRATOR CHECK FOR PRODUCT UPDATE ABOUT WINDOWS SERVICE PACKS ABOUT THE DISKEEPER ADMINISTRATOR SERVICE THE WINDOWS APPLICATION EVENT LOG REPAIRING WINDOWS SYSTEMS UNINSTALLING DISKEEPER ADMINISTRATOR DISKEEPER ADMINISTRATOR OPERATION USING THE DISKEEPER ADMINISTRATOR CONSOLE TOOLBAR MENU BAR QUICK LAUNCH TASK PANE DESCRIPTION AREA INFORMATION AREA OTHER NAVIGATIONAL TIPS NO 20000 00 4 OOo BW W 99 W N SELECTING COMPUTERS SPECIFYING AN IP ADDRESS RANGE 12 FILTERING REPORTS 12 FIRST THINGS FIRST 13 CONFIGURING THE DATABASE 13 SETTING UP ADMINISTRATIVE PERMISSIONS 14 PORTS USED BY DISKEEPER ADMINISTRATOR 15 GETTING STARTED DISPLAY 15 SCANNING THE NETWORK 17 DEPLOYING DISKEEPER 18 INSTALLING DISKEEPER ACROSS THE NETWORK 18 iv Contents UNINSTALLING DISKEEPER ACROSS THE NETWORK STOPPING A DISKEEPER INSTALLATION OPERATION ABOUT THE ADMIN SHARE UPDATES AND UPGRADES UPDATE AND UPGRADE WHAT S THE DIFFERENCE UPDATE OR UPGRADE STEP BY STEP MANAGING DISKEEPER SOFTWARE LICENSING SOFTWARE LICENSE MANAGEMENT ACTIONS MANAGING DISKEEPER PRODUCT ACTIVATION ACTIVATING DISKEEPER ACROSS THE NETWORK DEFRAGMENTATION POLICIES CREATING DEFRAGMENTATION POLICIES DISKEEPER DEFRAGMENTATION POLICY OPTIONS LEGACY DISKEEPER VERSIONS 9
43. Started task overview Once open this dialog allows you to view or edit the following Diskeeper Administrator Configuration properties General About Diskeeper Administrator This page of the Configure Diskeeper Administrator console shows general information about the version of Diskeeper Administrator installed on your computer and a variety of contact information Diskeeper Administrator Updates Use this page of the Configure Diskeeper Administrator console to check the Diskeeper Corporation website for a newer version of Diskeeper Administrator If a newer version is available follow the instructions displayed to download and install the update Diskeeper Local Updates and Upgrades This page of the Configure Diskeeper Administrator console allows you to check the Diskeeper Corporation website for a newer version of Diskeeper for your remote computers You are given the option to check immediately for updates or to enable automatic checking for Diskeeper updates If you enable automatic update checking you can also select to have e mail notification sent to the recipients of your choice when Diskeeper Administrator detects a newer version of Diskeeper is available Proxy Server Use this page of the Configure Diskeeper Administrator console to specify any proxy settings that may be necessary for Internet access at your site f no proxy settings are specified Diskeeper Administrator uses your default Internet connection settings
44. Windows 95 with regard to its predecessor Windows 3 1 included a new user interface and support for 32 bit applications Windows 98 Successor to the Windows 95 operating system Windows 98 featured support for the FAT32 file system greater Internet integration and support for the latest at the time hardware developments Windows Home Server Announced in 2007 a Microsoft operating system designed for home networks offering easy to use file and printer sharing remote administration remote access media streaming and other home network administration features Windows Me Short for Windows Millennium Edition an operating system released by Microsoft in September 2000 Successor to Windows 98 and designed for home use Windows Me offers enhancements in the areas of digital media user interface home networking and the Internet Windows NT An operating system released by Microsoft in 1993 NT stands for New Technology It has a similar graphical user interface to Windows but it does not run over MS DOS and was designed specifically for computer network environments Windows Server 2003 An operating system released by Microsoft in 2003 as the follow up version to Windows 2000 Server Like its predecessor it has a similar graphical user interface to Windows but it does not run over MS DOS and has been designed specifically for computer network environments Windows Server 2003 is available in Standard Web Enterprise and Datacenter e
45. ack of how files are stored on a disk file system The method used by an operating system of naming accessing and organizing files and directories ona disk See also NTFS FAT file system floppy disk A removable storage medium consisting of a small magnetic disk made of flexible plastic housed in a square protective envelope or cartridge Originally floppy disks really were floppy because they were enclosed in a paper envelope Also called a diskette which is a better name for the more recent design that uses a stiff plastic cartridge Contrast with hard disk folder A file that contains a catalog of files and other directories stored on a disk which allows you to organize your files into groups making them easier to find Equivalent to directory 70 Glossary formatting A method of preparing a disk surface for use by placing certain magnetic patterns on it which are used by the file system in storing and retrieving data fragmentation The word fragmentation means the state of being fragmented The word fragment means a detached isolated or incomplete part It is derived from the Latin fragmentum which in turn is derived from frangere meaning break So fragmentation means that something is broken into parts that are detached isolated or incomplete gigabyte A measure of computer storage capacity equal to approximately a billion bytes A gigabyte 1s two to the 30th power or 1 073 741 824 bytes gr
46. ail address es intended to receive the Alert Summary You can also optionally edit the subject line and body of the message 5 After selecting the settings you want click OK to close the Alerts Properties dialog Setting Up Alert and Task Purge Options Diskeeper Administrator stores Diskeeper alert data and details about Diskeeper Administrator tasks in the Diskeeper Administrator database Over time this information should be purged to avoid consuming unacceptable amounts of disk space By default Diskeeper Administrator keeps Alert data for 30 days and task data for 15 days but you have control over how often this data is cleared out You can specify how long to save Diskeeper alerts and one time tasks in the Diskeeper Administrator database Diskeeper Administrator will keep alerts and one time tasks in the database for a maximum of 180 days Note that repeating tasks such as scheduled report scans are not purged Follow these steps to change the purge options 1 Click Configure the Quick Launch task pane then select Diskeeper Administrator Properties 2 Click Purge Queue and Alert History in the Configure task pane on the left side of the display This page provides these options e Clear Alerts e Clear Tasks For each option you set the number of days from 0 to 180 for Diskeeper Administrator to keep the alerts or tasks in the database You can also click the respective button to clear alerts or tasks immed
47. al upgrade pricing from Diskeeper Corporation Our free European technical support is available Monday through Friday during the first 90 days from 8 30 to 17 30 Registered customers without Volume License Agreements such as home users home based businesses and very small businesses are entitled to 90 days of free e mail technical support as well as special upgrade pricing from Diskeeper Corporation If you have not yet registered your Diskeeper purchase register your purchase online via our website at http diskeepereurope com register htm Technical support questions can be answered from the Support section of our website at http diskeepereurope com You can also contact our technical support team via e mail at tech support diskeeper co uk Or via fax at 44 0 1342 327390 If you are a registered Volume License Customer within your 90 day free support period or you have purchased a support plan you can call 44 0 1342 327477 When your 90 day free support period has expired you can purchase the support plan that best suits your needs Diskeeper Corporation offers 24 hour 7 day support plans Contact Diskeeper Corporation to find out which support options suit you best Diskeeper Corporation s address is Diskeeper Corporation Kings House Cantelupe Road East Grinstead West Sussex RH19 3BE England Glossary 67 access To store data or retrieve data from a disk drive or other peripheral devic
48. all the computers on the fourth floor Diskeeper Administrator provides a wealth of report and exception based alert notification options detailing the fragmentation on the computers across your network and also collects performance and reliability data that you can use to proactively maintain your systems The Updates and Upgrades module enables Diskeeper Administrator to detect and deploy Diskeeper updates and upgrades to all your managed Diskeeper computers Note that an update is a no cost incremental version of a specific Diskeeper version number such as from version 2009 build 100 to version 2009 build 101 No additional Diskeeper licenses are necessary to update a Diskeeper installation An upgrade is a change from one major version number to another such as from Diskeeper 2008 to Diskeeper 2009 You must own or purchase the appropriate Diskeeper license to upgrade a Diskeeper installation You can use Diskeeper Administrator Edition to remotely control Diskeeper 9 0 through 2009 installations on computers all over your network Without ever leaving your desk you can perform any Diskeeper task as if you were sitting in front of the remote machine About Fragmentation As used in this manual the term disk fragmentation means two things a condition in which pieces of individual files on a disk volume are not contiguous but rather are broken up and scattered around the disk and a condition in which the free space on a disk volume c
49. ame Type Version 1 0 Smart CPU Priority Method Description ate and manage groups of puters on which to centrally m ge Diskeeper via entation policies 4 M 2007 2008 This policy is identical to the default job properties of Diskeeper local edi Automatic 2007 2008 N A N A Custom defragmentation policy for the Accounting Department OSE ETS OT CUTS defragmentation centrally manage O across your netwo Configure Deplq Policies Use default or custom deployment policies to centrally manage Diskeeper across your work Description Area Information Area Actions Eq shown when Properties AE Rips nies applicable rework shown when Automatic Defrag Management a p p b Reports and Alerts Diskeeper Job Queue Configure Here are brief descriptions of the different sections of the Diskeeper Administrator console The Toolbar at the top of the display allows you to select common Diskeeper Administrator tasks grouped into these main categories Getting Started Includes the Task Overview which provides a graphic representation of the recommended tasks and how they relate to each other Also includes an overview of Diskeeper Administrator answers to Frequently Asked Questions and easy access to the Diskeeper Administrator Help system Manag
50. an deploy them to the computers of your choice Of course the remote computers must have Diskeeper installed on them In many cases Defragmentation policies will be deployed with Automatic Defrag Management described on page 33 Using Automatic Defrag Management is a complete solution providing automatic deployment of Diskeeper and its associated defragmentation configuration from a single point of control As an alternative you can also use the Job Deployment Wizard to deploy the Defragmentation policy by itself Follow these steps to open the wizard and deploy a defragmentation policy to one or a few hundred remote computers 1 Click Manage Diskeeper in the Quick Launch task pane and select Configure Defragmentation Policies This opens a listing of the existing defragmentation policies Select the policy you want to deploy and click Actions at the bottom of the page This launches the Job Policy Deployment Wizard in a separate window Alternatively select Manage Diskeeper Computers and Groups under the Manage Diskeeper task select one or more computers or groups then click Actions at the bottom of the screen and select Deploy Job Policy 2 Inthe introduction screen displayed enter an optional name and description for the deployment job The details of the policy deployment job will be displayed in the Diskeeper Administrator Job Queue so having a recognizable job name and description can be useful When you have made your selections cli
51. anded Availability Diskeeper pioneered the concept of specialized defragmentation algorithms for large volumes and continues that effort in Diskeeper 2009 Previous versions of Diskeeper included the Terabyte Volume Engine TVE which was designed for volumes over 60 GB However the TVE was only available in Diskeeper EnterpriseServer 48 Overview of Diskeeper Features Disk volume sizes have continued to increase and now it s not uncommon for even home systems to have volumes 1 TB or larger in size In light of this Diskeeper 2009 now includes the TVE in Diskeeper Pro Premier HomeServer and Server editions Diskeeper EnterpriseServer now includes the new Titan Defrag Engine the ultimate in industrial strength defragmentation technology Expanded I FAAST Defragmentation Availability Intelligent File Access Acceleration Sequencing Technology I FAAST is now available in Diskeeper Professional I FAAST goes beyond normal defragmentation to speed up your file access and creation times Traditionally a defragmenter like Diskeeper could restore the performance of a computer to like new condition I FAAST however can improve the computer s performance to better than new I FAAST improves file access and creation by up to 80 average 10 20 It is the first industry implementation of Disk Performance Calibration the modern evolution of the outdated and inconclusive disk optimization strategies of the past Improved Fr
52. aphical user interface GUI Pronounced gooey A user interface as used in the Windows operating systems which uses a mouse and graphic displays to interact with the user with the purpose to make the computer system easier to use than other operating systems such as MS DOS GUI See graphical user interface hard disk One or more rigid metal platters coated with magnetic material Contrast with floppy disk or diskette which is made of plastic Also used to refer to the physical unit that makes up a disk drive hardware The physical parts of a computer system including devices such as printers and disk drives Contrast with software HyperFast A separate product from Diskeeper Corporation that integrates seamlessly with Diskeeper to optimize solid state drives SSDs and keep them running at peak performance level SSD volumes do not benefit from standard disk defragmentation but their performance can be improved considerably with HyperFast optimization I FAAST A Diskeeper exclusive Intelligent File Access Acceleration Sequencing Technology I FAAST improves file access and creation on NTFS volumes by up to 80 average 1096 2096 above and beyond the improvement provided by defragmentation alone This is the first industry implementation of Disk Performance Calibration the modern evolution of the outdated and inconclusive disk optimization strategies of the past InvisiTasking A proprietary technology developed by Dis
53. are given the opportunity to select a defragmentation policy to apply to the Diskeeper installation job Select from any of the policies displayed You can modify an existing defragmentation policy by clicking Properties or click Actions and select the option to create a new policy After selecting the defragmentation policy click Next In the next screen displayed specify whether to install Diskeeper in the default location SYSTEMROOT Program Files Diskeeper Corporation Diskeeper or a folder location you specify Note that Diskeeper Administrator will append any location you specify with Diskeeper Corporation Diskeeper After making any selections click Next Since installing Diskeeper on a large number of computers across the network can take some time and use network bandwidth you are next given the option to schedule the Diskeeper deployment task for a later time or perform it now If you select to schedule the task for a later time you are prompted to specify when the task is to begin You can also specify a time for the task to be stopped even if it has not yet completed This gives you the flexibility to perform the task at a time when network bandwidth will not be impacted Choose when to perform the installation job and click Next Next a summary is displayed showing you the ongoing status of the Diskeeper installation task When the task is complete the summary is automatically saved in the Diskeeper Administrator Job Queue
54. ary Activation Alert Configuration Use these options to specify how Diskeeper Administrator will notify you about remote computers needing Diskeeper activation Delete Selected Requests Use this option to delete activation requests you have selected in the Manage Diskeeper Product Activation display Defragmentation Policies Diskeeper Administrator introduced the concept of policy based centralized defragmentation management Defragmentation policies are a set of properties or options that specify how Diskeeper will defragment the computers on which they are deployed As an example you use a defragmentation policy to specify which volumes on your remote computers will have Automatic Defragmentation enabled or the periods of time you want Automatic Defragmentation turned off Once a policy has been defined it can be saved and used again Diskeeper 2009 Administrator supports defragmentation policies for computers running Diskeeper 2007 through Diskeeper 2009 as well as legacy systems running Diskeeper 10 or Diskeeper 9 Note that the available property options vary depending on the version of Diskeeper the policy is intended to control Diskeeper Administrator Operation 27 Creating Defragmentation Policies Diskeeper Administrator includes a default defragmentation policy for computers running Diskeeper 2009 but you can also create your own policies to meet your specific needs including policies for older versions of Diskeepe
55. ata Set The Computers and Policies data set shows detailed information about the computers managed by this instance of Diskeeper Administrator and the defragmentation policies in place on them This information is gathered for each selected computer Domain Computer name Operating system name Diskeeper edition Diskeeper version For each volume Volume Name Defragmentation policy enabled Alert History Data Set The Alert History data set duplicates the information shown in the Alert Reports sent daily via e mail to specified recipients The Diskeeper Administrator Alerts features are described in detail on page 40 The Alerts Report includes this information Alert type Domain Computer name Diskeeper edition Diskeeper version Volume name Alert Time When the Alert History data set is selected you are given the option to include all Diskeeper Administrator alerts in the report or specify a range of time for you want to see any alerts 38 Diskeeper Administrator Operation The Alert History data set is similar to the standard Diskeeper Administrator alerts as described on page 40 but since you can specify a starting and ending time period to examine it is useful for seeing a compilation of Diskeeper Alerts covering a specific time period Creating a Report The Create Report Wizard guides you thorough the steps necessary to create a report Here is an overview of those steps
56. characters long In addition these filenames may contain a mixture of upper and lowercase characters and embedded spaces master file table MFT On an NTFS volume the master file table is a file which contains information about all other files in that volume This includes the name of each file its physical location on the disk and other information media A collective word for the physical material on which computer based information is stored such as a CD ROM or floppy disk Media is the plural of medium but like data is often used in the singular form medium See media memory The computer s temporary working storage where program instructions and data are kept permitting the CPU to process the instructions MFT See master file table Microsoft A computer software company with its head office in the state of Washington creators of the MS DOS and Windows operating systems MMC Microsoft Management Console MMC can be used to create save and open administrative tools called snap ins such as Diskeeper MMC provides a common user interface for system tools as well as a system for managing hardware software and network components MS DOS Microsoft Disk Operating System An operating system designed for a small computer with a single user running one application program at a time multitasking A feature of an operating system where the computer can work on more than one task at a time See also background proces
57. ck Next 3 Next you are given the opportunity to select the defragmentation policy you want to deploy Select from any of the policies displayed You can modify an existing defragmentation policy by selecting it then clicking Properties or click Actions and choose the option to create a new policy After selecting the defragmentation policy you want to deploy click Next 4 Since deploying defragmentation policies to a large number of computers across the network can take some time and use network bandwidth you are next given the option to schedule the policy deployment task for a later time or perform it now If you select to schedule the task for a later time you are prompted to specify when the task is to begin You can also specify a time for the task to be stopped even if it has not yet completed This gives you the flexibility to perform the task at a time when network bandwidth will not be impacted Choose when to perform the policy deployment job and click Next 5 Next a summary is displayed showing you the ongoing status of the defragmentation policy deployment task When the task is complete the summary is automatically saved in the Diskeeper Administrator Job Queue along with other similar reports See page 44 for more information about the Job Queue When you are done reviewing the report or when you are ready to perform another task click Close Diskeeper Deployment Policies Deployment policies are used to specify what Di
58. consistent at all times cache memory In computers a cache is a small amount of very fast memory that is placed close to or inside the CPU chip in order to improve performance The cache memory holds copies of recently accessed data Because computer programs often run the same instructions repeatedly many times the CPU will find the data it needs in the cache and therefore will run faster because it does not need to access the computer s main memory CD ROM Compact Disk Read Only Memory A stiff plastic disk commonly used by software manufacturers to distribute software to customers As the name implies the original contents of a CD ROM cannot be changed 68 Glossary central processing unit CPU The part of the computer hardware that controls the computer s overall operation and performs computations Most modern CPUs are built into a single integrated circuit or chip See also Pentium x86 chip See integrated circuit CHKDSK A program supplied with Windows NT through Windows Server 2008 that checks the integrity of a disk and corrects disk errors such as lost clusters See also scandisk client In a computer network a computer that uses the services of another computer called a server For example a client can ask a server to provide it with needed data or to print a file for the client See also server workstation cluster Smallest addressable unit of space on a disk A one byte file will actually use a clust
59. creen savers For this reason you may have occasions where you want to run Diskeeper at a higher CPU priority Keep in mind though that your system performance may be impaired when Diskeeper 18 run at higher priorities In addition to the different levels of CPU priorities to choose from you are also given the option to enable I O Smart on the selected volumes This option takes the concept of run priorities one step farther by throttling suspending the defragmentation process whenever disk I O activity is detected on a disk while it is being defragmented This ensures the defragmentation process will be transparent to users no matter how active the disk Similar to the defragmentation method options the Disk and CPU priority settings are applied on a per per job type basis For example when you specify disk and CPU priority options for Secondary Defragmentation jobs those settings will be applied to all Secondary Defragmentation jobs Keep in mind that even with the disk and CPU priority options Diskeeper versions 9 and 10 do not provide the performance gain and invisible operation offered by newer versions of Diskeeper with Automatic Defragmentation Summary The Summary page of the New Job Policy Wizard shows information about the new policy you have created including the policy name the Diskeeper version it applies to the policy type and any description you included when you named the policy Editing Existing De
60. cy on a recurring basis you can specify daily weekly or monthly schedules for Diskeeper Administrator to scan the selected group and apply the policy to any newly discovered computers Diskeeper Administrator Operation 35 Select Computers or Groups The Select Computers or Groups page of the Automatic Defrag Management Wizard displays a tree view of your Active Directory groups or custom computer groups Use this page to select the computer group to which you want to apply the Automatic Defrag Management policy Use the View drop down menu to see either Active Directory or custom groups in the tree view Notification The Notification page of the Automatic Defrag Management Wizard gives you the option to have Diskeeper Administrator notify you via e mail with messages about the Automatic Defrag Management policy deployment You can receive notification of all events or of only any failures such as failure to connect to a remote computer Summary Status The Summary Status page of the Automatic Defrag Management Wizard show details about the new Automatic Defrag Management policy including the computer group it is bound to the names of the Deployment and Defragmentation policies you have selected and the scheduled frequency for the policy to be applied Editing Existing Automatic Defrag Management Policies Automatic Defrag Management policies are edited from within the Deployment Policy Properties pages To open the properties pa
61. d files 15 better than no access at all The best solution 1s to defragment online with users active on the same disk volume Diskeeper was designed with this in mind During most of the time Diskeeper 15 processing a file it shares the file with any other users that may access the same file The last step of processing the file however involves locking the file for a very brief period a matter of milliseconds If another user requests a file that Diskeeper has locked that request is suspended for the brief period until Diskeeper releases the file Then the request is serviced There is never an interruption of either process as a result of this delay This solution allows Diskeeper to defragment open files safely regardless of whether they are open for read operations or for write operations No Operator Intervention In keeping with the design goals after Diskeeper has been started in the Automatic Defragmentation mode it runs automatically in the background without the need for operator intervention It runs indefinitely unless told otherwise by you Diskeeper Editions 53 Appendix A Table of Diskeeper Editions This table shows the different editions of Diskeeper available as well as the features and capabilities of each I FAAST 2 0 Intelligent File Access 7 7 Y Y N A Acceleration Technology Frag Shield 2 0 Paging File and MFT 7 y N A Maintenance add on product Ewwwmm
62. d in the Quick Launch task pane Tip You can create new Deployment policies from the Actions menu at other times when they are needed such as when using Automatic Defrag Management to deploy Diskeeper Diskeeper Deployment Policy Options When you create a new Diskeeper defragmentation policy the wizard guides you through these steps Name and Description The Name and Description page of the Deployment Policy Wizard allows you to specify a name for the policy and any desired description Select Edition and Package The Select Edition and Package page of the Deployment Policy Wizard is divided into two sections one for specifying the edition of Diskeeper to be deployed to workstation or desktop computers and another to specify the edition of Diskeeper to be deployed to server systems For workstation systems you can choose to deploy either Diskeeper Professional or Diskeeper Pro Premier You can also choose to enable non administrative control of Diskeeper on these computers to allow users who are not members of the Administrators group to control Diskeeper on these systems For servers you can choose either Diskeeper Server or Diskeeper EnterpriseServer For both workstation and server systems you can choose the specific Diskeeper edition and also select to download the latest build of that Diskeeper edition from the Diskeeper Corporation website or you can browse to a valid Setup exe in a shared network folder or on a networ
63. disks without interfering with user access to files It should run without operator intervention It must defragment all possible files and consolidate free space into the smallest possible number of large spaces Diskeeper defragments files and free space on a disk allowing access to the files on the disk at any time while Diskeeper is running Safety Diskeeper is designed with safety as the highest priority To ensure the safe movement of files Diskeeper uses mechanisms built into the operating system that were developed and implemented by Diskeeper Corporation then known as Executive Software and fully incorporated into Windows XP Windows Server 2003 and Windows Vista by Microsoft By using these built in mechanisms Diskeeper maintains cache coherency file security and permissions information and file content integrity no matter how fragmented the files on the disk are 52 Theory of Diskeeper Operation The foremost design goal for Diskeeper is to make sure that no data is ever lost To accomplish this goal Diskeeper uses the following criteria for accessing files the contents of data files are never modified under any circumstances only one file is processed at a time not the whole disk no information is stored on any other device or in a scratch space Diskeeper accesses a file in such way that no user access can conflict with Diskeeper during the critical portion of the relocation process file
64. ditions Windows Server 2008 An operating system released by Microsoft in 2008 as the follow up version to Windows Server 2003 More feature rich and robust than its predecessor it is designed to power the next generation of networks applications and Web services Windows Vista Previously known by the codename of Longhorn Windows Vista is an operating system released by Microsoft in 2007 as the follow up version to Windows XP It has an updated graphical user interface as well as a number of other anticipated improvements Windows Vista is available in a variety of editions for corporate and personal use Windows XP An operating system released by Microsoft in 2001 as the follow up version to Windows 2000 Like its predecessor it has a similar graphical user interface to other Windows versions but it does not run over MS DOS and has been designed specifically for computer network environments Windows XP is available in several editions for different uses such as Windows XP Professional for corporate use or Windows XP Home Edition for home users workgroup In Windows 2000 and later operating systems a workgroup consists of one or more computers that do not participate in a domain and are therefore responsible for their own security and administration workstation A computer that has been set up for use by an individual typically connected to a network The term is also used to indicate a client computer in contrast with a server
65. dministrator updates o Diskeeper Local client updates and upgrades o Proxy Server configuration o Outgoing mail server o Administrative permissions o Purge the Job Queue and Alert history Help Menu Topics Opens the main Diskeeper Administrator help system About Diskeeper Administrator Opens the Configure Diskeeper Administrator console which shows the version and build numbers as well as other pertinent contact information Appendix D Troubleshooting 61 Troubleshooting There are several situations that can cause Diskeeper Administrator to display error messages This table shows Diskeeper Administrator error messages displayed what can cause them and how to resolve them In the event of an error message or other failure select the affected computer and click Show Error Details in the Related Tasks pane for assistance with the error Error Message Computer is offline or Could not connect to the machine Incompatible Diskeeper version Operating System version not supported Diskeeper is not installed Access Denied Description The target computer is offline Diskeeper is not installed on the target computer The target computer is running with a firewall enabled This is especially common when the target computer is running Windows XP Service Pack 2 The Diskeeper version on the remote computer is not compatible with Diskeeper 2009 Administrator The operating
66. dows command prompt enter c gt ping lt target machine name gt or c gt ping lt target machine IP address gt to determine if the machine is visible to the network 64 Troubleshooting Error Message Description Solution This computer is being managed by another Diskeeper Administrator This message is displayed if you attempt to manage a computer which is currently being managed by another instance of Diskeeper Administrator Remember you can take over management of the remote computer in the Manage Diskeeper Computers and Groups module of Diskeeper Administrator This computer This message is No action needed was previously displayed when you managed by take over management another Diskeeper of a remote Diskeeper Administrator computer from another instance of Diskeeper Administrator Failed to start Setup exe This message is displayed during a Pushinstall deployment when the Setup exe file fails to start on the remote computer This is usually due to an error condition preventing the Diskeeper installation procedure from running on the remote computer Check the Windows application event log on the remote computer for errors If you need assistance with any Diskeeper Administrator error messages contact Diskeeper Corporation Technical Support as described in Appendix E of this manual Support Services 65 Appendix E Support Services U S
67. drive C drive D and drive E See also volume drive letter primary partition extended partition logical drive PATA Parallel Advanced Technology Attachment Originally called but retroactively renamed PATA with the introduction of Serial Advanced Technology Attachment SATA interfaces One of several methods of interfacing disk drives and other devices to computers See also ATA IDE SATA and SCSI Pentium The name of a type of processor introduced by Intel in 1993 It is the successor to the 80486 and equivalent to the 80586 chip in the x86 series peripheral device Related to periphery roughly meaning on the outside A device such as a disk drive printer keyboard or mouse connected to and used by a computer permission The ability of a user on a computer system to access or modify files especially those that he or she did not create Permissions exist for security reasons to prevent unauthorized access to sensitive information The system administrator assigns permissions or who has access to what platform The environment in which a computer system operates either based on the computer s CPU or its operating system For example the x86 platform or the Windows Server 2003 platform platter A disk drive consists of one or more platters each of which can receive magnetic recordings on both sides The platter spins like a phonograph record on a turntable primary partition In Windows and MS DOS
68. e See also file Active Directory Microsoft Active Directory provides the means to manage the identities and relationships that make up your organization s network Using Active Directory you can manage users computers groups printers applications and other directory enabled objects from one secure centralized location administrator See system administrator applet A small application program that is usually built into an operating system or a larger application program For example the built in writing and drawing programs that come with Windows are sometimes called applets application A computer program which causes a computer system to perform some useful work for the user ATA Advanced Technology Attachment One of several standard types of interfaces used to connect a disk drive and a computer See also PATA and SATA AutoPlay A feature of some Windows applications on CD ROM that causes the program to start automatically when the CD ROM is placed in the drive background processing The execution of certain operations during momentary lulls in the primary foreground process An example of a background process is printing while a word processor is waiting for keystrokes binary From Latin bini meaning two by two and ary meaning of or pertaining to Computers use the binary number system which is a way of counting in which only two digits 0 and 1 are used Contrast with the familiar decimal numb
69. e 43 This information is provided in this manual simply for reference What s New in Diskeeper 2009 For over a decade Diskeeper has led the way in Windows system defragmentation technology and Diskeeper 2009 continues with the tradition of true Set It and Forget It performance enhancement that is a hallmark of the Diskeeper name Whether you ve used Diskeeper before or not you may already be familiar with some of its features but Diskeeper 2009 adds refinements to these features and a number of other core enhancements New users will find Diskeeper to be easy to use yet comprehensive in its capabilities Experienced Diskeeper users will recognize familiar features but see improvements in Diskeeper and their system performance Here is a summary of what s new in this version Improved InvisiTasking Technology In the past extremely busy systems or programs that were always on and running in the background could hamper InvisiTasking and prevent it from acquiring sufficient resources to complete its job New functionality in InvisiTasking allows it to be more assertive while still guaranteeing completely invisible zero overhead operations Diskeeper can invisibly keep up with and complete defragmentation on a 24 7 high powered workstation or server On typical desktops laptops this also allows Diskeeper to operate in conjunction with always on idle time tasks that run at lowest priority such as SETI Home and similar programs
70. e Diskeeper This group includes tasks to manage Diskeeper computers and groups install and uninstall Diskeeper configure defragmentation properties and manage your Diskeeper licenses Reports and Alerts Includes a variety of reporting options as well as exception based alerts triggered by events that could affect the performance and reliability of your computers Diskeeper Job Queue View information about pending running or completed Diskeeper jobs amp 5 Configure View and modify Diskeeper Administrator settings Diskeeper Administrator Operation 9 Menu Bar The menu bar of the display offers a menu based and keyboard accessible path to all of the different Diskeeper Administrator tasks and features See Menu Options on page 59 for a listing of all the menu options available Quick Launch Task Pane The Quick Launch task pane mirrors the options available via the toolbar providing another convenient way to start any Diskeeper Administrator task Description Area This section of the display gives a brief description of the page displayed telling you what it does and what you need to do Information Area This is where the various Diskeeper Administrator tasks display requested information and where you can initiate tasks based on the information displayed Here you can select the computers you want to manage select available task actions make policy changes and display reports Many of the screens shown
71. e additional information about the errors Activate Now Use this option to activate Diskeeper on any computers that are currently awaiting activation responses These are computers that have sent and activation request but have not yet received a response When you choose this option Diskeeper Administrator contacts the Diskeeper Corporation activation server and requests activation responses for the computers that have requested them Once these responses are received they are deployed to the appropriate computers which are then silently activated When Diskeeper Administrator is acquiring the activation responses from the Diskeeper Corporation activation server a progress meter is displayed showing the progress and status of the operation During the deployment of the activation responses a report is displayed showing the activation status of the affected computers Offline Activation Use this option to activate Diskeeper in environments where the Diskeeper Administrator computer does not have Internet access This option gathers information about computers needing activation and creates an Activation Request file You then send this file to Diskeeper Corporation from a computer that does have Internet access and an Activation Response file is returned to the e mail address you specify After copying the Activation Response file to a location that is visible to the Diskeeper Administrator computer you import the file into the Disk
72. e receives data from remote Diskeeper computers via this port Diskeeper Administrator management port 31037 Diskeeper Administrator uses this port communicate with Diskeeper on remote computers after the PushInstall process Spare Diskeeper Administrator console ports 31056 31076 31096 31116 31136 31156 31176 31196 and 31216 Diskeeper Administrator will use these ports if the default ports are unavailable Diskeeper Administrator SQL port 1434 Diskeeper Administrator uses this port if the SQL database is located on a remote computer In addition these ports must be opened on any remote computers being managed by Diskeeper Administrator to allow the communication necessary between the remote computer and Diskeeper Administrator Port 139 or 445 already open if File and Print Sharing is enabled These ports work with port 31029 for Diskeeper deployment Port 31038 or 31058 These ports work with port 31037 for communication between Diskeeper and Diskeeper Administrator Getting Started Display After you have configured the Diskeeper Administrator database the Getting Started task overview is displayed You can also display this page at any time by clicking Getting Started in the toolbar This 15 a central starting point for the primary Diskeeper Administrator operations 16 Diskeeper Administrator Operation 3 Diskeeper 2009 Administrator Woe File Getting Sta
73. e this information Domain Computer Name Job Status Description Time the job started When you are done reviewing the report or when you are ready to perform another task click Close Keep in mind that you can also see current and historical information about the update or upgrade tasks in the Diskeeper Job Queues See page 44 for more information about the Job Queues Managing Diskeeper Software Licensing Your Diskeeper licenses are stored in the Diskeeper Administrator database and assigned to remote computers as needed The Manage Diskeeper Software Licensing module gives you complete control over the distribution and use of your Diskeeper licenses You can easily see the number and types of licenses in use and how many are available You can also convert Try and Buy licenses into full licenses or full licenses into trialware or purchase additional licenses online all from a single location The Manage Diskeeper Software Licensing module can detect and manage existing Diskeeper licenses on your network It is also used by the PushInstall deployment option to manage the licenses of the Diskeeper installations done by this instance of Diskeeper Administrator To open the Manage Diskeeper Software Licensing module click Manage Diskeeper in the Quick Launch task pane and select Manage Diskeeper Software Licensing Ea This displays the License Usage Report and a table showing specific licenses you have added to the Diskee
74. each time your computer 1s restarted This service runs all the time whether or not any Diskeeper Administrator actions are occurring This service consumes negligible system resources and in most cases will never need to be disabled 6 Installation The Windows Application Event Log Diskeeper Administrator messages are placed in the Windows Application Event Log By default this log is 512 kilobytes in size except on Windows Server 2003 and Windows Server 2008 and is set to overwrite events older than 7 days Diskeeper Administrator may quickly fill the log file if these default settings are used To prevent this perform the following steps to change the size and overwriting characteristics of the Application Event Log Right click My Computer on your desktop and select Manage When the Computer Management Console is displayed select System Tools and then Event Viewer Expand the Event Viewer by double clicking it and select Application Bow Next click the Actions menu and select Properties a Set the Maximum log size to 2048 KB b Enable the Overwrite events as needed option c Click OK Repairing Windows Systems Performing an emergency repair upgrade or reinstallation of a Windows system can possibly change or disable certain system information or services which may make it necessary to reinstall Diskeeper Administrator after repairing your Windows system Uninstalling Diskeeper Administrator To uninsta
75. ect to restrictions as set forth in subparagraph c 1 11 of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or subparagraphs c 1 and 2 of the Commercial Computer Software Restricted Rights at 48 CFR 52 227 19 as applicable Manufacturer is Diskeeper Corporation 7590 North Glenoaks Boulevard Burbank California 91504 Diskeeper the Diskeeper Corporation logo Disk Performance Analyzer for Networks HyperFast I FAAST InvisiTasking I O Smart Frag Shield Maximizing Performance and Reliability Automatically Set It and Forget It Terabyte Volume Engine and Titan Defrag Engine are either registered trademarks or trademarks of Diskeeper Corporation in the United States and other countries Active Directory Microsoft Windows Windows NT Windows Server and Windows Vista are either registered trademarks or trademarks owned by Microsoft Corporation in the United States and or other countries All other trademarks are the property of their respective owners Contents iii 5 PREFACE WHAT THIS BOOK IS ABOUT STRUCTURE OF THIS BOOK INTRODUCTION Vil ABOUT FRAGMENTATION OVERVIEW DISKEEPER ADMINISTRATOR OTHER USEFUL INFORMATION INSTALLING DISKEEPER ADMINISTRATOR BEFORE THE INSTALLATION PLATFORMS AND WINDOWS VERSIONS SUPPORTED ADDITIONAL SOFTWARE REQUIREMENTS RESOURCE REQUIREMENTS A NOTE ABOUT FIREWALLS INSTALLATION P
76. ee Space Consolidation New free space consolidation engines now provide more complete consolidation of the free space on your disk volumes HyperFast Solid State Drive Optimization Solid state drive SSD technology promises faster and better performance than conventional hard disk drives However Microsoft Windows is not optimized for NAND Flash as a principal storage device such as is used with SSDs As a result computers with SSD storage devices will eventually experience a very noticeable and dramatic performance deterioration up to 80 to the degree that they will operate much slower than they would with a hard disk The new HyperFast product integrates seamlessly and is specifically designed to eliminate SSD performance degradation and restore performance to like new conditions Note HyperFast is a separate product sold in addition to Diskeeper Contact your reseller or visit the Diskeeper Corporation website at www diskeeper com to purchase HyperFast and keep your SSD volumes running at peak levels Diskeeper Features The following list summarizes the most important Diskeeper features Automatic Operation Diskeeper is designed to operate without your intervention Simply install Diskeeper then sit back and let it take care of the details Of course you can also run Diskeeper manually But you probably have better things to do with your time That s what Automatic Defragmentation with InvisiTasking 1s for Diskeep
77. eeper Administrator database allowing Diskeeper Administrator to deploy the appropriate activation responses to the Diskeeper computers requesting them When you choose this option the Offline Activation Wizard is displayed The wizard walks you through these steps Step 1 Enter the e mail address where you want the Activation Response file to be sent and click Export to File This creates the Activation Request file that you will send to the Diskeeper Corporation 26 Diskeeper Administrator Operation activation server When you export the Activation Request file a standard Windows file saving dialog is displayed allowing you specify a filename and to browse to the location where you want to save the file Step 2 Ona computer with Internet access go to the www diskeeper com activation upload web page and upload the Activation Request file you created in the previous step An Activation Response file will be sent to the e mail address you specified above Step 3 Copy the Activation Response file you receive from Diskeeper Corporation to a location visible to your Diskeeper Administrator computer then click Import File to import the Activation Response file into the Diskeeper Administrator database The encoded data in this file will be used to activate those computers that requested activation at the time the Activation Request file was created and sent to Diskeeper Corporation Step 4 After the Activation Response f
78. eeper Administrator database has been off line for any length of time Diskeeper Administrator reports are comprised of specific sets of data presented in a tabbed format Each report can contain any or all of these individual data sets also known as report sections Diskeeper Computers shows information about the Diskeeper status on the computers managed by this instance of Diskeeper Administrator Fragmentation and Performance shows factors that directly affect the performance and reliability of your disk volumes such as MFT fragmentation paging file fragmentation and the level of free space This data set is a useful way to show Diskeeper is maintaining the good health of the system The Fragmentation and Performance report can also utilize Disk Performance Analyzer for Networks DPAN to collect performance data from computers that do not have Diskeeper installed Computers and Policies shows information about Diskeeper versions installed and defragmentation policies in place on the computers managed by this instance of Diskeeper Administrator Alert History shows information about any Diskeeper alerts that have been generated on the computers managed by this instance of Diskeeper Administrator Also note that you can save and print reports you create Click Actions at the bottom of the report window to see the available report options Diskeeper Computers Data Set The Diskeeper Computers data set shows general inf
79. eper 10 Help or User s Manual for full descriptions of the scheduling options available Defragmentation Methods Available for Primary Secondary and Manual defragmentation jobs the Defragmentation Methods page allows you to specify the defragmentation method Diskeeper will use when all jobs of this type are run Unlike job schedules which are applied on a per volume basis defragmentation methods are applied on a per job type basis For example when you select a defragmentation method for Primary Defragmentation jobs that defragmentation method will be applied to all Primary Defragmentation jobs These defragmentation methods are available Quick Defragmentation This method provides the fastest defragmentation It reduces the defragmentation time by placing the emphasis on defragmenting the fragmented files rather than free space 30 Diskeeper Administrator Operation consolidation since this returns the greatest system performance gain This defragmentation method will complete faster and use fewer resources but note that the free space consolidation will not be as thorough as the other methods Recommended Defragmentation This is the default proven and balanced mix of file defragmentation and free space consolidation It is designed to gain the best disk performance without using excessive system resources Comprehensive Defragmentation This defragmentation method performs additional free space consolidation This me
80. er Family of Products The Diskeeper family of products offers specialized automatic defragmentation of Windows operating systems ranging from Windows XP Windows Vista Windows Home Server and Windows Server 2008 Datacenter See the tables in Appendix A for the complete Diskeeper lineup Descriptive Console Interface The Diskeeper console provides an intuitive and informative defragmentation experience Common commands are grouped together in the Quick Launch pane and a group of tabbed panes show you a wide variety of information Diskeeper shows you the condition of your disks and provides suggestions for improving or maintaining your disks Performance and Volume Health Analysis Diskeeper collects and displays data regarding the performance and overall health of your volumes in the Dashboard tab This information allows you to be more proactive in the management and maintenance of your computers I FAAST Intelligent File Access Acceleration Sequencing Technology I FAAST improves file access creation by up to 8096 average 1096 2096 above and beyond the improvement provided by Overview of Diskeeper Features 49 defragmentation alone This is the first industry implementation of Disk Performance Calibration the modern evolution of the outdated and inconclusive disk optimization strategies of the past Frag Shield 2 0 One situation that can impair the performance and reliability of your computer is fragmentation of the
81. er of disk space The minimum size of a cluster depends on the size of the disk volume The FAT file system allows a maximum of 65 536 clusters per volume which means that the cluster size on a 64 megabyte disk volume is one kilobyte while a 128 megabyte volume uses two kilobyte clusters Thus the FAT file system can be very wasteful of disk space on large volumes The NTFS file system does not suffer from this limitation COM Acronym for Component Object Model a specification developed by Microsoft for building software components that can be made into programs or add functionality to existing programs running on Microsoft Windows platforms component A small modular program that performs a specific function and is designed to work interactively with other components and applications See also applet COM contiguous Adjacent placed one after the other A contiguous file is not fragmented that is it takes up a single chunk of disk space See also fragmentation defragmentation control file A file Diskeep ctl used by Diskeeper to keep track of and control defragmentation of disk volumes controller A specialized electronic circuit which serves as an interface between a device such as a disk drive and a computer See also IDE SCSI CPU see central processing unit CPU priority To further lessen the impact on a system when defragmenting Diskeeper provides five adjustable CPU Priority settings for Manual Defragmentation
82. er system in which we count with 10 digits 0 through 9 bit Short for binary digit The smallest unit of information handled by a computer Like a light switch a bit is either on or off which corresponds to a numerical value of one or zero Larger numbers are expressed by groups of bits See also byte boot Refers to the initial start up of a computer such as when you turn on the computer s power From the word bootstrap indicating the computer lifts itself by the bootstraps that is it gets itself going boot time The time during which a computer boots that is the computer is starting up and the operating system has not yet taken over control of the computer browser A software program such as Microsoft s Internet Explorer designed to locate and view Web pages on the Internet In addition to displaying text modern browsers also can display pictures and play sounds byte A group of eight bits which can represent a number from zero through 255 a letter of the alphabet or a variety of other things cache From the French word cacher meaning to hide A temporary storage facility designed to speed things up by providing information to software that would otherwise have to be obtained from a slower medium Caches exist for Web browsers disk drives and CPUs See also cache memory cache coherency A condition where the data contained in the cache memories in a computer with multiple processors is kept
83. er than 16 KB VSS will see file movement done by the defragmentation process as changed data and take a point in time snapshot even though only the location of the data has changed Unnecessary snapshots will cause the VSS storage area to increases in size possibly resulting in earlier VSS snapshots being purged Diskeeper provides special defragmentation methods to allow you to defragment these VSS enabled volumes yet minimize the possibility that older VSS snapshots will be purged When the VSS defragmentation option 1s enabled Diskeeper uses proprietary defragmentation engines to help reduce the chance of the defragmentation operation causing new VSS snapshots from being created thus potentially preventing older snapshots from being purged In order to do this the VSS defragmentation engines use more conservative file movement algorithms which can result in slightly less thorough defragmentation of the volume Despite this performance is still improved when this method is enabled Keep in mind that a large file in two pieces has virtually no performance loss but it shows as much red color in the Volume Map tab as a file in several thousand pieces which does suffer from performance loss The VSS defragmentation method is enabled by default on VSS enabled volumes with cluster sizes smaller than 16 KB The Volume Shadow Copy Service VSS Options page offers these options Automatic Defragmentation VSS Options Diskeeper provides the
84. ervice 5 48 deployment Address Diskeeper specifying ranges rere 12 Diskeeper 9 and 10 COUN oe rater E te AE used by Diskeeper 15 Job QUEUE c 44 Preface DER EUM Job Queue 60 Process Live Disks Proxy Purge Options fA al Lae el Purge queue and Alert history esses 45 PushInstall Licenses installing across the network ssss 18 management 23 stopping MANAGING 22 PushInstall Logging Application Event 6 Quick filtering 12 Quick Launch Pane 9 Mail servet ione edet Gr edere Sp ere etre ren 45 Manage Diskeeper Menu eee 59 Menu Registering Diskeeper Remote Control Repairing Windows Report CLEAN d i eene ERE ern devotees filter eR launching actions from naming 2222222 printing purging data iiie Gee tete epic ette Base SAVIN d dee e needed E ee selecting computers selecting data sets selecting the data source selecting the schedule 2 innare D viewing status of Report details 1 ein etie te beers Reports filtering Reports esses Reports and Alerts Menu
85. frag Management Policies Automatic Defrag Management policies are created and managed via the Automatic Defrag Management Properties Wizard To open the wizard click select the Install Diskeeper Using Policies 49 Diskeeper Administrator Task Overview under Getting Started the Quick Launch task pane option in the Once the Automatic Defrag Management Wizard is displayed you are guided through these steps Name and Description The Name and Description page of the Automatic Defrag Management Wizard includes spaces for you to enter a name and description for the policy you are setting up Make any changes you want then click Next Select Deployment Policy The Select Deployment Policy page of the Automatic Defrag Management Wizard displays a list of Deployment policies you have established Select the Deployment policy you want to be followed by Automatic Defrag Management This page also includes a check box allowing you to enable automatic deployment of Diskeeper following the Deployment policy you have selected When selected any computers that join the computer group bound by the Automatic Defrag Management policy will have Diskeeper automatically deployed to them based on a schedule you specify Use the Actions menu at the bottom of the page to create a new Deployment policy or to clone or delete an existing policy Use the Properties menu at the bottom of the page to review or change the properties of a selected Deplo
86. fragmentation Policies Defragmentation policies are edited from within the Defragmentation Policy Properties pages To open the properties page for an existing defragmentation policy click Manage Diskeeper in the Quick Launch task pane and select Configure Defragmentation Policies This opens a listing of the existing defragmentation policies Select the policy you want to edit and click Properties at the bottom of the page This launches the Defragmentation Policy Properties pages for the selected policy Diskeeper Administrator Operation 31 Tip You can simply double click a Defragmentation policy the Configure Defragmentation Policies listing to quickly open the Defragmentation Policy Properties pages for that policy After opening the Defragmentation Policy Properties dialog choose from the steps listed on the left of the page and make any changes desired similar to creating a new Defragmentation policy When you have made your changes click OK to save the changes and return to the Configure Defragmentation Policies listing or click Apply to save the changes without closing the Defragmentation Policy Properties pages for that policy Also note that when editing an existing Defragmentation policy you can click the Associated Computers step shown on the left side of the page to see a listing of the computers to which the policy has been applied Deploying Defragmentation Policies After you have created defragmentation policies you c
87. ge for an existing defragmentation policy click Automatic Defrag Management in the Quick Launch task pane This opens a tree view of your existing Active Directory groups or custom groups Use the View drop down menu to switch between Active Directory and custom groups Tip The icons for the Active Directory groups and custom groups in the tree view change when the respective group is bound to an Automatic Defrag Management policy Select the group for which you want to edit the Automatic Defrag Management policy then click Properties at the bottom of the page This launches the Automatic Defrag Management Policy Properties pages for the selected group After opening the Automatic Defrag Management Policy Properties dialog choose from the steps listed on the left of the page and make any changes desired similar to creating a new Automatic Defrag Management policy When you have made your changes click OK to save the changes and return to the computer groups tree view or click Apply to save the changes without closing the Automatic Defrag Management Policy Properties pages for that policy Tip To edit an existing Deployment or Defragmentation policy from within the Automatic Defrag Management Policy Properties simply double click the policy in the respective listing to quickly open it for editing Diskeeper Reports Diskeeper Administrator provides a variety of useful reports regarding the computers on your network These re
88. hInstalling Diskeeper to workgroup computers running Windows Vista you must use the Administrator account and login credentials Confirm Diskeeper is installed on the target computer and that the Diskeeper service is running Ensure the computer is booted and connected to the network A firewall including 3rd party firewalls may prevent Diskeeper Administrator from connecting to Diskeeper If you are running Windows XP SP2 see www diskeeper com sp2 for information about configuring the Windows XP SP2 firewall to be compatible with Diskeeper Administrator You must be running Diskeeper 9 0 505 or higher If the correct version of Diskeeper is installed on the remote computer make sure the Diskeeper service is running on the remote computer The required ports are not open on the target machine See www diskeeper com sp2 for complete information about the ports needed by Diskeeper Administrator and how to open them and to download tools to automate the task Error Message Request sent to remote computer Request sent to remote computer continued Remote computer did not respond Description A request Such as attempting to send defragmentation policy has been sent to the remote Diskeeper computer and Diskeeper Administrator is waiting for the response The remote computer did not respond to a request from Diskeeper Administrator Troubleshooting 63 Solution This can be the result
89. he tree view display 2 Click Actions in the bottom of the console and select New Custom Group Alternatively right click My Groups and select New Custom Group A dialog is displayed allowing you to specify the name of the new custom group 3 Editthe name of the new group displayed in the Computer View section of the page 4 Next navigate the tree view to display the domains workgroups or computers you want to include in the new group Drag and drop your choices into the new group displayed under My Groups The new group will now be available from the various Select Computer pages throughout Diskeeper Administrator Managing Custom Groups To add computers to an existing group open the tree view display and simply drag and drop the computers into the custom group To remove a computer from a custom group right click on that computer in the group and select Remove Selected Computers You can also remove multiple computers in this manner select the computers you want to remove from the group then right click one of the selected computers and select Remove Selected Computers You can also add modify or delete custom groups using the options available from the Action button in any of the tree view pages shown for Diskeeper Administrator tasks that allow you to select computers or groups Remote Control You can use Diskeeper Administrator to remotely control Diskeeper 9 0 through 2009 operations on computers all over your network
90. iately 3 When you have made any desired changes click OK to close the dialog and return to the main Diskeeper Administrator console Diskeeper Administrator Operation 43 Using Groups Diskeeper Administrator allows you to create and use logical groups of computers on your network These groups can then be controlled and managed as a single unit For example you might create a group that consists of all the computers in the Accounting Department or all the workstations on the third floor Then when you need to perform a Diskeeper Administrator task such as deploying Diskeeper or defragmentation policies to multiple machines you simply select the group of computers as a single unit instead of each computer in the group In addition to custom groups you create Diskeeper Administrator also supports any groups you have created within Microsoft Active Directory Here again you can apply Diskeeper Administrator tasks to Active Directory groups in the same manner as applying them to a single machine Creating Custom Groups Custom groups are made up of one or more of the computers on your network A group can include entire domains or workgroups and can also include other groups Click Manage Diskeeper in the Quick Launch task pane then select Manage Diskeeper Computers and Custom Groups This displays a tree view of your network Once the tree view is displayed follow these steps to create a new custom group 1 Click My Groups in t
91. ick Next to continue and select the specific policy options you need Note that the policy options you choose will only be applied to the volumes you select from the list at the top of the New Job Policy Wizard The following sections give an overview of the options available for both modern and legacy policies Diskeeper Defragmentation Policy Options When you create a new Diskeeper defragmentation policy the wizard guides you through these steps General Page The General page of the New Job Policy Wizard allows you to select the Diskeeper version for which you want to create a new policy and provides spaces to specify a name for the policy and any desired description Automatic Defragmentation The Automatic Defragmentation page of the New Job Policy Wizard offers options to enable Automatic Defragmentation on the volumes you ve selected and using the Automatic Defragmentation Timeline you can specify time periods when Automatic Defragmentation will be turned off on those volumes Keep in mind that performance will be maintained at peak levels when Automatic Defragmentation is left enabled at all times I FAAST I FAAST Intelligent File Access Acceleration Sequencing Technology available on selected editions of Diskeeper accelerates performance by intelligently sequencing files on the volume The I FAAST page of the New Job Policy Wizard provides the option to enable I FAAST on the selected volumes You can select from
92. ides basic services or functions 74 Glossary volume A subdivision of the space on a disk drive that is treated as though it were a separate physical unit or a combination of physical disks treated as a single unit A computer with only one hard disk drive can have a single volume often called drive C or it can have several volumes such as drive C drive D and drive E See also drive letter logical drive partition volume set In Windows a single logical drive which is composed of up to 32 areas of free space on one or more disk drives Volume sets can be used to combine small areas of free space on one or more disk drives into a larger logical drive or to create a single large logical drive out of two or more small disks Windows A family of operating systems first introduced by Microsoft in 1983 with a graphical user interface and which ran on MS DOS based computers See also Windows 95 Windows 98 Windows NT Windows 2000 Windows XP Windows Server 2003 and Windows Vista Windows 2000 Originally named Windows NT 5 0 Windows 2000 is a family of operating systems for desktop computers and network servers announced by Microsoft in 1998 Windows 2000 resembled Windows NT 4 0 and Windows 98 but had many enhancements and new features Windows 2000 is available in several editions ranging from Windows 2000 Professional to Windows 2000 Advanced Server Windows 95 A version of Microsoft Windows released in 1995 New features in
93. ile has been imported to the Diskeeper Administrator database click Close to close the Offline Activation Wizard then select Activate Now from the Actions menu to activate Diskeeper on the computers that requested activation Assign Activation Proxy Use this option to specify the computers or groups for which you want this instance of Diskeeper Administrator to serve as the Diskeeper Activation proxy server When you choose this option a tree view of your network is displayed Select the computers you want you want to be served my Diskeeper Administrator then click Set Proxy Configure Activation Proxy Use this option to configure how Diskeeper Administrator will handle proxy Diskeeper activation You are given these options Process Activation Requests automatically and silently When this option is enabled Diskeeper Administrator will record any new Activation Requests from remote Diskeeper computers then automatically contact the Diskeeper Corporation Activation server daily to request and receive Activation Responses for those computers These responses are then used to automatically activate the remote Diskeeper computers This is the recommended mode of operation Process Activation Manually When this option is enabled Diskeeper Administrator will notify you automatically when product activation is necessary on any remote Diskeeper computers When notified you can then manually activate the Diskeeper computers as necess
94. in the work area also include Actions and or Properties buttons which give you options that are related to the current task Action and Properties Buttons These buttons provide quick access to a wide variety of available options They are displayed when there are applicable options for the tasks you are performing and the options available vary by task Since these buttons are only displayed for options where they are applicable at times they will not be displayed Other Navigational Tips You will notice Diskeeper Administrator uses several methods for getting your input or displaying information that are consistent from one task to another For example selecting computers for a Diskeeper deployment task is done in the same manner as selecting computers from which to generate reports Or filtering the data within the different Diskeeper Administrator reports is done in the same way for each report type This section briefly describes some tips for using this consistency to your advantage Selecting Computers Many Diskeeper Administrator tasks such as creating reports or deploying Diskeeper include a page for you to select computers on which you want to perform the task You can choose between two different views of your network hierarchy a tree view or a detail view Here is an example of the tree view 10 Diskeeper Administrator Operation View Network Neighborhood o F Path Network Neighborhood Microsoft Windows
95. iskeeper edition and version represented by this license pack Reseller The name of the company or organization from which the license was purchased Trial Period The length of time allowed for Try and Buy licenses represented by this license pack This is not applicable for full licenses Expiry Date The date when the trial licenses will expire This is also not applicable to full licenses Software License Management Actions There are a number of actions you can perform from within the Manage Diskeeper Software Licensing module Click Actions at the bottom of the screen to perform these tasks Purchase Additional Licenses Use this option to purchase additional Diskeeper licenses directly from Diskeeper Corporation When this option is selected Diskeeper Administrator opens your web browser to the appropriate page of the Diskeeper Corporation online store where you will be guided through your purchase Install Diskeeper Use this option to launch the Install Diskeeper 2009 Wizard and install Diskeeper on the computers of your choice Upgrade Try and Buy Computers Use this option to upgrade computers running trial versions of Diskeeper into fully licensed Diskeeper computers 24 Diskeeper Administrator Operation Add License Use this option to add recently or previously purchased Diskeeper licenses to the Diskeeper Administrator database Remove Selected License Use this option to remove a license pack fr
96. ist of available Diskeeper versions Use this drop down list to select the Diskeeper version you want to install on each selected computer 22 Diskeeper Administrator Operation If you are installing an upgrade you will also see a table showing the type and number of Diskeeper licenses you have available for deployment For each type of license available the table shows Diskeeper Edition Combined License Count includes volume and retail licenses Number of Licenses Used Number of Licenses Available Schedule Deployment Since deploying Diskeeper updates or upgrades to a large number of computers across the network can take some time and use network bandwidth the Update and Upgrade module gives you the option to schedule the deployment task for a later time or perform it now If you select to schedule the task for a later time use the controls provided to specify when the task is to begin You can also specify a time for the task to be stopped even if it has not yet completed This gives you the flexibility to perform the update or upgrade deployment at a time when network bandwidth will not be impacted Make your selections and click Next Summary Deployment to each individual computer is considered a job so deployment to many computers could consist of many jobs The Update and Upgrade Summary shows the progress of the individual jobs that make up the update or upgrade deployment task As the jobs progress you can se
97. k reliability is rated into three categories Healthy Warning and Critical This table shows the Warning and Critical levels used in determining the reliability index Reliability Factor Warning Level Critical Level Overall Fragmentation gt 10 fragmentation gt 50 fragmentation MFT Fragmentation gt 250 fragments gt 2000 fragments Paging File Fragmentation gt 250 fragments gt 1500 fragments The Overall fragmentation figure is calculated by dividing the time required to read the fragmented files on the volume by the time required to read all the files on the volume and multiplying the result by 100 How to Receive Alerts Diskeeper Administrator delivers alerts in two ways An Alert Report displayed directly in the Diskeeper Administrator console An Alert Report e mailed to you or the people you designate You have control over which alerts are reported to you For each type of e mailed alert your options are All alerts Alerts occurring between the starting and ending dates you specify In order to receive alerts by e mail you must specify at least one e mail address You will be prompted for this information the first time you set up any type of Diskeeper Administrator task that requires an e mail address Configuring Alerts Alerts are based on post defragmentation data received from remote Diskeeper 9 0 or higher installations throughout your network Diskeeper Administrator examines this data to determine
98. ked CD ROM Activation Settings Use the options on the Activation Settings page of the Deployment Policy Wizard to allow new installations of Diskeeper to activate silently and automatically or to use Diskeeper Administrator as an Activation Proxy Server for activating computers that do not have Internet access Diskeeper Administrator Operation 33 Specify Installation Location The Specify Installation Location page of the Deployment Policy Wizard has options to either install Diskeeper in the default location SYSTEMDRIVE Program Files Diskeeper Corporation Diskeeper or to another location you specify Summary The Summary page of the of the Deployment Policy Wizard shows information about the new policy you have created including the policy name the workstation and server editions of Diskeeper you have specified and any description you included when you named the policy Editing Existing Deployment Policies Deployment policies are edited from within the Deployment Policy Properties pages To open the properties page for an existing defragmentation policy click Manage Diskeeper in the Quick Launch task pane and select Configure Deployment Policies This opens a listing of the existing defragmentation policies Select the policy you want to edit and click Properties at the bottom of the page This launches the Deployment Policy Properties pages for the selected policy Tip You simply double click a Deployment po
99. keeper on your network unless you install Diskeeper in Try and Buy mode a fully functional 30 day trial Use the Create Defragmentation Policies task to establish and save different defragmentation policies for your computers or groups After the policies are created you can then deploy them via central management to your Diskeeper computers Use the Create Deployment Policies task to establish and save different deployment policies for your computers or groups These policies are used to specify how and when Diskeeper is deployed to your remote computers Usethe Install Diskeeper Using Policies task to use Automatic Defrag Management and automatically deploy and configure Diskeeper on remote computers dynamically as they are added to your network Diskeeper Administrator Operation 17 Use the Install Diskeeper One Time task to PushInstall Diskeeper to remote computers throughout your network on a one time basis Management Section Usethe Scan Computers task to scan your network and gather data from your remote Diskeeper computers for use in the Diskeeper Administrator database In order to have meaningful data you can run a one time scan now or at a later time or schedule recurring scans After the initial scan the database is updated each time a Diskeeper related task or job occurs Use the Create Reports task to launch the New Report Wizard and create a report Diskeeper Administrator Reports show useful information abo
100. keeper Administrator directory folder on the remote server for the Diskeeper Administrator database Update Legacy Database This step is only displayed in cases where you have chosen to use an existing Diskeeper Administrator database from an earlier version if Diskeeper Administrator This step will update the older database to be compatible with Diskeeper 2009 Administrator Summary The final screen displayed in the Database Configuration Wizard confirms the successful configuration of your Diskeeper Administrator database Setting Up Administrative Permissions In order to gather the Diskeeper data from remote machines Diskeeper Administrator must use login credentials for an account that is a member of the Administrators group on the domain or workgroup being polled This account information is also used by the Diskeeper Deployment feature described on page 15 Diskeeper Administrator allows you to use different login information for each domain or workgroup on which you want to perform remote Diskeeper installations If you have not already specified login credentials you will be prompted to do so the first time you initiate a Diskeeper Administrator task requiring it You can change previously entered account information at any time by following these steps 1 Click Configure db in the toolbar to display the Configure task group select Diskeeper Administrator Properties then select Administrative Permissions from the task pane
101. keeper Corporation that carefully monitors resource consumption on a Windows computer system and injects Diskeeper processing into the unused portions and only into the unused portions InvisiTasking is so good that it is all but impossible to even detect whether Diskeeper is running Smart The Diskeeper I O Smart feature intelligently monitors drive access during defragmentation to ensure top system speed When this option is selected Diskeeper will temporarily suspend defragmentation whenever other disk activity needs to occur I O throttling This proprietary technology detects whether or not the disk is busy with other I O requests and pauses defragmentation to eliminate any potential interference with user or system needs at the disk level IDE Integrated Device Electronics One of several types of interfaces between a disk drive and a computer where the controller is built into the disk drive which eliminates the need for a separate controller card in the computer See also ATA and SCSI integrated circuit Also called a chip A collection of electronic parts with a specific purpose built into a single physical package See also central processing unit Intel Manufacturer of processor chips known especially for the Pentium and x86 processors interface The connection and interaction between hardware software and or the user For example a disk controller provides a physical interface between a computer and a disk drive
102. keeper and your selected settings automatically Note that Automatic Defrag Management can only be applied to groups of computers not individual computers Automatic Defrag Management policies rely on two other types of policies Deployment policies and Defragmentation policies The Deployment policy defines what editions of Diskeeper will be installed on the target computers and the Defragmentation policy defines the various Diskeeper settings that will be in effect If the Automatic Deployment option is enabled Diskeeper Administrator uses the Deployment policy to automatically deploy the appropriate Diskeeper edition to that computer Other Diskeeper settings configurations can be established as well via the Defragmentation policy The Automatic Defrag Management policy also gives you the ability to specify the days or times that an automatic deployment of Diskeeper to new computers will be allowed to occur In addition Diskeeper Administrator will also decrement the available Diskeeper license count as needed If the license count is exceeded then a Try and Buy version of Diskeeper is installed and you are notified 34 Diskeeper Administrator Operation When a computer is removed from the group such as those decommissioned from the network the Diskeeper Administrator license manager also increments the Diskeeper license count returning the license used by the decommissioned system to the pool of available licenses Creating Automatic De
103. keeper computers fragmentation and performance Database ovili NOT 13 information Defrag Management AU LOMMALIC nir o anota 33 Defragmentation 26 Defragmentation policies ju n mS 27 deploying s Ibi jc ER 27 Diskeeper 9 and 10 esses 29 editing 22220212 Deploying Diskeeper Deployment POCIE reirs ede denter dd eie 31 Deployment policies DISKO PEL lavas ege ed Description area Design Goals Disk space required Diskeeper activation uuo saneta een odia E 24 controlling remotely esee 43 ene be eene hd design goals features features overview amp Jobster m license network activation reinstalling updates and upgrades What S NEW soda eei ipe elec sarete Diskeeper Administrator UP Oates T 45 Diskeeper Administrator ALLIS e configuration getting started OVEEVIEW egre ports used reports service uninstalling using the console sss 7 Diskeeper Local ILLE M ease 45 Display
104. licy in the Configure Deployment Policies listing to quickly open the Deployment Policy Properties pages for that policy After opening the Deployment Policy Properties dialog choose from the steps listed on the left of the page and make any changes desired similar to creating a new Deployment policy When you have made your changes click OK to save the changes and return to the Configure Deployment Policies listing or click Apply to save the changes without closing the Deployment Policy Properties pages for that policy Also note that when editing an existing Deployment policy you can click the Associated Computers step shown on the left side of the page to see a listing of the computers to which the policy has been applied Automatic Defrag Management Automatic Defrag Management is specifically designed to monitor your network and based on properties you specify automatically install and configure Diskeeper on any newly added computers To do this Automatic Defrag Management uses a policy based approach An Active Directory group or a custom computer group is bound to an Automatic Defrag Management policy that controls what editions of Diskeeper are deployed to the computers in that group and how Diskeeper will be configured on those computers For example if Automatic Defrag Management is applied to an Active Directory Organizational Unit OU as new computers are added to that OU Diskeeper Administrator will detect this and deploy Dis
105. ll Diskeeper Administrator you must be logged into an account that is a member of the Administrators group Note that the controls may have slightly different names depending on the version of Windows Follow these steps to completely remove and uninstall Diskeeper Administrator from your computer 1 From the Control Panel double click Add Remove Programs 2 Highlight the Diskeeper Administrator entry 3 Click Remove This removes the Diskeeper Administrator program files from your computer In most cases the Diskeeper Administrator installation directories will not be removed 4 Manually delete the Diskeeper Administrator installation directories if they exist Note Any data or installation files stored by the Administrator Data Controller are not removed when you uninstall Diskeeper Administrator in the event you are planning to reinstall Diskeeper Administrator Manually delete these files if they are no longer needed Diskeeper Administrator Operation 7 Chapter 3 Diskeeper Administrator Operation This chapter describes the features available with Diskeeper Administrator and what you can do with them Using the Diskeeper Administrator Console Navigation in Diskeeper Administrator is done through the Diskeeper Administrator console This console provides a convenient central location to start all Diskeeper Administrator tasks and view reports Some Diskeeper Administrator tasks are performed in separate Wizard
106. main on which you want to control remote Diskeeper installations See page 14 for more information about entering account information After Diskeeper Administrator has found the other Diskeeper installations on your network it can then gather any existing defragmentation related data from the remote machines It gathers post defragmentation performance and reliability information about each individual computer and stores that data in the Administrator database From then on any time Diskeeper related activity occurs on one of the remote computers the Diskeeper Administrator database is updated so information about the condition of the remote computers is always instantly available You can view reports showing either the information currently in the database or poll specific Diskeeper computers for reports showing up to the minute information including data from computers that have been temporarily off the network such as laptop systems Installation 3 Chapter 2 Installing Diskeeper Administrator This chapter provides information you need before during and after installing Diskeeper Administrator Before the Installation Platforms and Windows Versions Supported Diskeeper Administrator runs on the Intel x86 platform including Pentium and compatible CPUs from other manufacturers running Windows Vista Windows Server 2008 Windows Server 2003 and Windows XP all editions except Home Additional Software Requirements
107. n individual computer When this file is successfully read by Diskeeper the activation is complete Activation Server This is a computer that receives Diskeeper activation requests and sends activation responses back to the requesting computers The primary activation server is operated by Diskeeper Corporation Proxy Activation Server You can use Diskeeper Administrator as a proxy substitute activation server When used in this manner activation requests are sent to Diskeeper Administrator and Diskeeper Administrator sends the activation responses back to the requesting computers This eliminates the need for the remote computers to be connected to the Internet In order to perform the proxy activation server duties the Diskeeper Administrator computer contacts the Diskeeper Corporation activation server and requests the necessary activation responses Once received these responses are used to activate the remote computers Offline Activation This term refers to the activation of computers that do not have direct access to the Internet When Diskeeper Administrator is used as a proxy activation server it is not necessary for the remote computers to have Internet access In fact even when the Diskeeper Administrator computer is not connected to the Internet you can still use it as an activation proxy server This is done by exporting an Activation Request file sending it to Diskeeper Corporation from a computer that does have Inter
108. n the Diskeeper Administrator CD ROM and is also available free of charge from the Diskeeper Corporation web site Specifying the database server location If you opt to use an existing database the next step in the database configuration task is to specify which computer you want to use as the database server for Diskeeper Administrator The Database Servers drop down list shows you the database servers detected on your network by Diskeeper Administrator Also as part of this step you have the option of using your Windows login authentication to access the Diskeeper Administrator database or you can enter your SQL Server authentication login name and 14 Diskeeper Administrator Operation password Note that if the SQL database is not in the same domain as the instance of Diskeeper Administrator you are running you must use the SQL Server authentication method Specifying whether to use a new or existing database This step allows you to specify whether to use a new or an existing database You can also configure more than one database as long as you give each database a unique name Specifying the database information During this step you specify the directory folder where you want the Diskeeper Administrator database to reside You will also specify the maximum size for the database and optionally specify a name for the database Note that you cannot create a directory on a remote server from this task We recommend you create a C Dis
109. nd Diskeeper 2009 the job policy options available are also quite different Of particular note are the different policy types When creating defragmentation policies for Diskeeper 9 and 10 you can create separate policies for Primary Defragmentation Secondary Defragmentation I FAAST Defragmentation and Manual Defragmentation The New Job Policy Wizard displays slightly different steps as appropriate depending on the type of job policy you are creating The steps are described in the following sections General Page Similar to creating a Diskeeper 2009 defragmentation policy the General page of the New Job Policy Wizard allows you to select the Diskeeper version for which you want to create a new policy and provides spaces to specify a name for the policy and any desired description Job Schedule The Job Schedule page is displayed when creating a new defragmentation policy for Primary Secondary or I FAAST defragmentation jobs It offers options to enable the respective defragmentation job type on the volumes you ve selected Use the other options available on the page to specify times when that type of defragmentation job will run or will not be allowed to run depending on your choices Job schedules are applied on a per volume basis In other words you can apply different schedules to different volumes If you have used Diskeeper 9 or 10 before the scheduling options will be familiar If necessary refer to the Diskeeper 9 or Diske
110. net access then importing the Activation Response file to the Diskeeper Administrator computer With this imported Activation Response file the Diskeeper Administrator computer then distributes activation responses to the individual remote computers requesting activation In a typical scenario you would first use Diskeeper Administrator to PushInstall Diskeeper to the intended remote computers Installed in this manner Diskeeper runs as trialware with a time limit on its full functionality In order to convert the Diskeeper trialware into the full non expiring version you must activate each instance subject to the number of Diskeeper licenses you have purchased Next using the Manage Diskeeper Product Activation module you would scan these remote computers for their activation status This process gathers the necessary activation information from the individual Diskeeper computers and creates an Activation Request file This file is sent to the Diskeeper Corporation activation server and an Activation Response file is sent back in return authorizing the activation of Diskeeper Administrator Operation 25 Diskeeper on these individual computers Diskeeper Administrator then acts as a proxy activation server and sends activation responses to the individual remote computers activating them silently in the background In the event your Diskeeper Administrator computer is not connected to the Internet you have the option of creating and exp
111. ng Troubleshooting Description Local security policy is preventing communication between Diskeeper Administrator and Diskeeper User Account Control UAC on remote Windows Vista computers in workgroup is enabled Diskeeper is not installed or is disabled The computer is offline A firewall is preventing Diskeeper Administrator from communicating with Diskeeper Unsupported Diskeeper version Failure of the Remote Procedure Call RPC communication between Diskeeper Administrator and Diskeeper on a remote computer Solution Confirm that local security policies are set to allow local users to authenticate themselves This setting is found at Administrative Tools Security Settings Local Policies Security Options Network access Sharing and security model for local accounts Confirm this policy is set to Classic Use Diskeeper Administrator from the Administrator account in order to deploy and manage Diskeeper on the workgroup computers This is because under Windows Vista default shares are disabled for any users other than Administrator Diskeeper Administrator relies on access to shares i e Admin in order to perform tasks such as software deployment By default the Administrator account is disabled on Windows Vista systems This account must be enabled and a password set for it in order for Diskeeper Administrator to manage the computer Also note that when Pus
112. nge you want to enter 2 You can include a single computer by entering an address in the IP Address Start field only 3 Ifyou select the option to Specify End IP Address and enter an address all computers with IP addresses falling within the range are included 4 Ifyou want to indicate the mask used to determine what subnet an IP address belongs to select the Specify IP Mask option and enter the mask in the accompanying field Filtering Reports Grids in the various Diskeeper Administrator displays feature Quick Filtering Quick Filtering allows you to quickly and easily display only the information you want to see in the grid Click the down arrow at the top of any column and choose filtering options to determine what displays in the entire grid Operating System Edition custom Microsoft Windows 2000 Professional Microsoft Windows Professional Windows Server 2003 Windows Professional When you select an item only that item appears in the grid When you select none no filtering is applied and all items appear in the grid When you select custom the Custom Row Filter screen appears so you can build a custom filter statement to determine the information that appears in the grid Diskeeper Administrator Operation 13 Custom Row Filter Show rows where Operating System contains iv and contains iv Professional Use to represe
113. nt any series of characters First Things First Before using Diskeeper Administrator for the first time there are several steps you should take Configuring the Database Diskeeper Administrator relies on a database of Diskeeper related information gathered from remote computers across your network Before using Diskeeper Administrator for the first time you must configure the database You can also change the database configuration later with the Diskeeper Administrator Database Configuration Wizard option available from the Configure task in the Quick Launch pane or Diskeeper Administrator menu bar There are several steps involved in configuring the Diskeeper Administrator database The entire process is explained on screen as you go through the configuration process Click Configure Database in the Diskeeper Administrator Task Overview under Getting Started in the Quick Launch task pane to open the Configure Database Wizard which guides you through the configuration process Here is a summary of the steps Specifying whether to use Microsoft SQL Server or MSDE As the first step of configuring the Diskeeper Administrator database you must specify whether to use Microsoft SQL Server 2005 Microsoft SQL Server 2000 or the Microsoft SQL Server Desktop Engine MSDE for the Diskeeper Administrator database The MSDE provides local data storage and is based on the data engine used in Microsoft SQL Server 2000 It is provided o
114. of products includes Diskeeper Administrator Diskeeper Administrator is not a defragmenter but an application that provides a single point of control by which you can centrally manage all the Diskeeper versions 9 0 through 2009 installations on your network Diskeeper Administrator provides very flexible policy based management of Diskeeper in a network environment Key to this control are these network administration features PushInstall feature makes it easy to deploy Diskeeper to any supported computer on your network Need to install Diskeeper on a few hundred machines Diskeeper Administrator can do it in a few mouse clicks The Automatic Defrag Management feature makes sure that Diskeeper is automatically installed and configured as you want it on any computers that are newly added to your network Controlling defragmentation operations is simple whether you re managing a handful of computers or thousands network wide You can establish policies that dictate how Diskeeper runs on one or multiple computers at a time viii Preface For ease of management you can arrange the computers on your network into logical groups Diskeeper Administrator supports Microsoft Active Directory groups or you can create your own customized groups For example you can easily set up different defragmentation policies reports or preferences for the computers in the Finance department compared to those in Engineering or deploy Diskeeper to
115. om the Diskeeper Administrator database Managing Diskeeper Product Activation Diskeeper must be activated on each computer on which it is installed This process is simple and fast and it helps ensure you are running legitimate copies of Diskeeper In a typical single license installation Diskeeper contacts the Diskeeper Corporation Activation server via the Internet and requests activation The activation server verifies the product then sends an activation response back to the requesting computer This procedure can present problems at sites with a large number of Diskeeper installations to activate or sites where the Diskeeper computers do not have access to the Internet Diskeeper Administrator addresses these problems and manages the activation of Diskeeper on all your remote computers regardless of whether they are connected to the Internet or not When used in this manner Diskeeper Administrator acts as a proxy substitute activation server verifying and responding to activation requests from remote computers as the need arises To better understand this process a few definitions are in order Activation Request This is an encoded file generated by Diskeeper on the remote computer This activation request file is sent to the activation server requesting activation of Diskeeper on that particular computer Activation Response This is an encoded file sent by the activation server in response to an activation request from a
116. on page 9 Select any combination of one or more computers groups or domains you want included in the report After making your choices click Next Specifying the Data Source Use this page of the wizard to specify the source for the data used in the report You can use data that is already in the Diskeeper Administrator database or create the report based on real time data gathered immediately or at a later time you specify Note that managed Diskeeper computers automatically send report and alert data to Diskeeper Administrator after completion of a scheduled defragmentation job Real time data offers the most current view of the managed Diskeeper computers on your network but gathering the data can take some time and incur network overhead Using data from the Administrator database is faster and less costly in network bandwidth but it may not reflect the most current Diskeeper information on your network This is especially true if the Diskeeper Administrator database has been off line for any period of time Choose the data source you want to use for your report then click Next to continue Diskeeper Administrator Operation 39 Specifying the Report Schedule Since gathering report data from a large number of computers across the network can take some time and use network bandwidth this page of the Create Report Wizard gives you the option to schedule the report collection task for a later time or perform it now If you selec
117. onsists of little pieces of space here and there rather than a few large free spaces The effects of excessive fragmentation are twofold as well file access takes longer because a file must be collected in pieces here and there requiring several disk accesses instead of just one and file creations take longer because space for the file must be allocated in little pieces here and there instead of just one contiguous allocation The bottom line fragmentation slows Windows system performance The longer you wait to defragment your disk volumes the slower your computer runs With Diskeeper all the volumes in a Windows operating system can be kept defragmented indefinitely Diskeeper cleans them up and keeps them that way This includes volumes with compressed encrypted and sparse files on NTFS volumes Running either invisibly as a background process or as a manual defragmenter Diskeeper carefully rearranges files and free space on a disk volume so they consist of as few pieces as possible Diskeeper runs when other processes are active on the computer so there is no need to lock users off a disk while it is being defragmented The end result Your computer will run faster when Diskeeper is enabled Overview Chapter 1 Overview of Diskeeper Administrator Diskeeper introduced the concept of enterprise wide defragmentation and Diskeeper Administrator represents the next generation of this technology Diskeeper 2009 Administrato
118. operating systems the disk space on a disk drive may be divided into a maximum of four primary partitions or three primary partitions plus an extended partition which in turn can contain one or more logical drives priority On a Windows system several programs can appear to be running at once even though the CPU can only process one instruction at a time With the help of the operating system the CPU processes a few instructions from one program then a few instructions of the next program and so on over and over Without priority assignments each program would be given about the same amount of time in each time slot but by assigning priorities the more important programs can be given longer time intervals than the less important ones allowing them to complete faster process A program along with the system resources the program requires to run A process represents a unit of resource ownership and work to be done The operating system creates processes to keep track of resources and to ensure the proper scheduling of tasks processor See central processing unit program A set of instructions that tell a computer what to do Synonym software RAID Redundant Array of Independent Disks A method of combining several disk drives to make one large volume Typically used on a network file server to achieve faster access greater protection against disk failure or both record A collection of related data items treated as a uni
119. ormation about all the Diskeeper installations on your network This is an easy way to see which computers on your network have Diskeeper installed This information is gathered for each selected computer Domain Computer name Operating system name Diskeeper edition Diskeeper version Latest available Diskeeper version and type Last Diskeeper update Fragmentation and Performance Data Set The Fragmentation and Performance Report data set shows factors that directly affect the performance and reliability of your disk volumes such as MFT fragmentation paging file fragmentation and the level of free space This data set is a useful way to show Diskeeper is maintaining the good health of the system This information is gathered for each selected computer Domain name Diskeeper Administrator Operation 37 Computer For each volume Volume name Volume space Free space fragments Paging file fragments Fragments per file FAAST actual gain 96 FAAST potential gain 96 Total files defragmented Total fragments eliminated The Fragmentation and Performance data set also includes the option to use Disk Performance Analyzer for Networks DPAN to gather fragmentation data from remote computers that do not have Diskeeper installed DPAN provides real time performance metrics with high level visual graphs and detailed fragmentation data Computers and Policies D
120. orting an Activation Request file then sending it to Diskeeper Corporation from a separate Internet connected computer The resulting Activation Response file is then imported into Diskeeper Administrator when then acts as an proxy activation server as described above Activating Diskeeper Across the Network You can use Diskeeper Administrator to silently activate Diskeeper installations on remote computers Remote Diskeeper activation is done via the Activate Diskeeper Clients module To start click Manage Diskeeper in the Quick Launch task pane then select Manage Diskeeper Product Activation El This causes a report to be displayed listing any Activation Requests received from remote Diskeeper computers Use the Actions menu at the bottom of the screen to select from these options Scan for Activation Status Use this option to scan one or more remote computers to determine their Diskeeper activation status This scan also causes any non activated Diskeeper computers to generate an activation request When you choose this option you will be presented with a tree view of your network Select the computers you want to scan then click Scan Now While the scan is occurring a report is displayed showing the progress and status of the scan operation When the scan is complete a more detailed Activation Report is displayed showing the activation status of the selected computers In the event any errors are indicated click View Status to se
121. ot Time Defragmentation operations disk drive A device containing one or more disks treated as a unit by a computer Diskeeper A software product that increases system performance through disk defragmentation It eliminates resource wasting file fragmentation safely by consolidating fragmented files and free space diskette See floppy disk domain In Windows a group of workstations and servers defined by an administrator that share a common directory database and allow a user to log onto any resource in the domain with a single user ID and password Each domain in a network has a unique name drive See disk drive drive letter In Windows and MS DOS operating systems the naming convention for disk drives consisting of a letter followed by a colon Drives A and B are normally reserved for floppy disk drives and C typically indicates the first hard drive See also volume encrypted file A file that has been scrambled and made unrecognizable by anyone who does not have the proper key to decode it The Windows Encrypting File System EFS allows users to encrypt files and folders on an NTFS volume to prevent access by unauthorized individuals event logging The process of recording audit information when certain events occur such as services starting and stopping users logging on and off and accessing resources Logged Diskeeper events can be viewed with the Event Viewer utility in Administrative Tools Event Viewer
122. per Administrator database See the following sections for more information about adding Diskeeper licenses The License Usage report includes this information Diskeeper Administrator Operation 23 Edition The Diskeeper edition such as Professional Pro Premier Server or EnterpriseServer Version The major version number Full The count of full Diskeeper licenses for this Diskeeper edition and version Upgrade The count of upgrade Diskeeper licenses for this Diskeeper edition and version Combined The full and upgrade license counts combined Available The total number of licenses available for this Diskeeper edition and version Used The total number of licenses used for this Diskeeper edition and version Retail Count The count of licenses detected by Diskeeper Administrator on computers where Diskeeper was installed independently of Diskeeper Administrator Trial Count The number of Try and Buy trialware licenses detected by Diskeeper Administrator The Licenses table includes this information License Number The unique alphanumeric number assigned to each license pack The type of license Edition The Diskeeper edition such as Professional Pro Premier Server or EnterpriseServer Version The major version number Licensee The name of the company or organization to which the license was granted Full License Count The number of full licenses for this D
123. ports can be for any number of machines based on the computers you have selected All reports are shown in a secondary window independent of the main Diskeeper Administrator console Reports can be saved and printed Following the centralized management concept Diskeeper Administrator allows you to perform a number of tasks directly from a report After a report has been generated you can select one or more computers in the report then use the Actions button at the bottom of the report to install or uninstall Diskeeper update or upgrade Diskeeper deploy defragmentation policies or remotely control a Diskeeper computer 36 Diskeeper Administrator Operation Details about the Reports Diskeeper Administrator gathers information each time Diskeeper related changes occur on any remote Diskeeper computers being managed by that instance of Diskeeper Administrator This information is stored in the Diskeeper Administrator database You can generate reports based on real time data or data stored in the Diskeeper Administrator database Real time data offers the most current view of your managed Diskeeper computers since Diskeeper Administrator polls each selected computer when this option is selected However this polling process can take a considerable length of time on a large network and a certain amount of network traffic occurs Database data gathering is typically much faster but it may not be completely current especially if the Disk
124. ption to schedule the task for a later time or perform it now If you select to schedule the task for a later time you are prompted to specify when the task is to begin You can also specify a time for the task to be stopped even if it has not yet completed This gives you the flexibility to perform the task at a time when network bandwidth will not be impacted Choose when to perform the uninstallation job and click Next After specifying when to perform the uninstall task a summary is displayed showing you the ongoing status of the task When the task is complete the summary is automatically saved in the Diskeeper Administrator Job Queue along with other similar reports See page 44 for more information about the Job Queue When you are done reviewing the report or when you are ready to perform another task click Close Stopping a Diskeeper Installation Operation Follow these steps to stop an ongoing Diskeeper installation or uninstallation task 1 In the Quick Launch task pane click Job Queue This will display a listing of Diskeeper Administrator tasks that are completed currently running or pending 20 Diskeeper Administrator Operation 2 Select the currently running or pending installation or uninstallation task click Actions and select Stop Note This option only stops any installation or uninstallation operations that are in progress or pending It does not roll back installations that have already been done
125. r Defragmentation policies are created from within the New Job Policy Wizard To open the wizard select the Create Defragmentation Policies option in the Diskeeper Administrator Task Overview under Getting Started in the Quick Launch task pane This opens a listing of the existing defragmentation policies Click Actions at the bottom of the page then select New Job Policy This launches the New Job Policy Wizard Tip You can create new defragmentation policies from the Actions menu at other times when they needed such as when deploying Diskeeper to remote computers It is important to note that newer versions of Diskeeper contain a number of significant improvements over Diskeeper versions 9 and 10 First and foremost newer versions offer Automatic Defragmentation which simplifies Diskeeper operation and administration considerably With Automatic Defragmentation there is no longer a need for multiple and potentially confusing Primary Secondary and I FAAST defragmentation schedules different defragmentation methods or any need to be concerned with disk or CPU priorities When you launch the New Job Policy Wizard you will see options to create policies for Diskeeper 2007 through Diskeeper 2009 or for legacy Diskeeper versions 9 and 10 The options available differ depending on the Diskeeper version they are intended for and the policy type selected Select the version and policy type specify a name for the policy and cl
126. r advances the concept of policy based centralized management of Diskeeper throughout your network With Diskeeper Administrator you can install control and monitor Diskeeper on computers throughout your network Here are the major features provided by Diskeeper Administrator Diskeeper Deployment Install or uninstall Diskeeper Professional Pro Premier Server or EnterpriseServer on selected computers throughout your network Logical Grouping Control Supports Active Directory groups or you can create custom logical groups of systems on which to manage Diskeeper operations Policy Based Centralized Management Set and view Diskeeper defragmentation properties that control how and when Diskeeper runs on selected computers on your network Automatic Defrag Management Establish policies that ensure Diskeeper is installed and configured automatically as new computers are added to your network and adjust your Diskeeper license count as needed when computers are removed from the network Single Point Management of Diskeeper Licensing and Activation Manage your Diskeeper licenses and activation network wide from a single location Reports Establish and view several Diskeeper reports showing information about selected computers on your network Alerts Get e mail notification of critical issues regarding the condition of the disk volumes all through your network Single Remote Computer Control
127. r applications are running Service Pack A collection of software used to issue corrections and updates to software between major releases Usually refers to compilations of corrections and updates to a Windows operating system Set It and Forget It A term that was created by Diskeeper Corporation which is a registered trademark and hallmark of the company A Set It and Forget It product can operate transparently unseen by the user and in the background concurrent with other applications A Set It and Forget It product runs without further intervention or attention from the user or administrator SMS System Management Server A software product from Microsoft which permits the system administrator Windows NT Windows 2000 or Windows Server 2003 network to do such things as install and run new software on different computers on the network all from a single location snap in A program such as Diskeeper that can be used with the Microsoft Management Console MMC For more information see the MMC Help facility software A generic term for computer programs taken collectively Contrast with hardware Software can be categorized into application software and system software sparse files A method of storing large files that contain mostly empty space and not much data in a way that uses much less disk space than would otherwise be used Sparse file support allows an application to create very large files without commi
128. r computer for later installation To install an update stored on your computer in this manner simply double click the file you download and follow the instructions displayed You can check for Diskeeper Administrator updates any time you want Select the Configure Diskeeper Administrator option under the Configure task group in the Quick Launch task pane and choose Diskeeper Administrator Properties From the Properties Console select the Diskeeper Administrator Updates option on the left to see if a newer version of Diskeeper 15 available About Windows Service Packs There is typically no need to upgrade Diskeeper Administrator each time you install a new Windows Service Pack upgrade Important Note Windows XP Service Pack 2 SP2 establishes default security settings that can prevent Diskeeper Administrator from communicating with Diskeeper computers throughout your network Be sure to visit http www diskeeper com sp2 information about configuring your Windows XP SP2 computers to run Diskeeper Administrator and Diskeeper About the Diskeeper Administrator Service Diskeeper Administrator creates a Windows service The service allows the Administrator Data Controller to run in the background while other applications are running As long as your operating system 1s up and running Diskeeper Administrator can do its job whether you are logged on or not After installation the Diskeeper Administrator service starts automatically
129. rted Manage Diskeeper Reports And Alerts Job Queue Configuration e amp E amp Betting Started e These are recommended Diskeeper Administrator tasks to centrally manage Diskeeper Hover your mouse cursor over any of the tasks shown here for description of that task and E Pos other useful information Click on any task to launch the wizard or dialog for that ta Diskeeper Administrator Task verview Guides you through recommended and optional tasks performed to centrally manage Diskeeper your network Be Configure Database amp Configure Diskeeper Administrator Diskeeper 2009 Administrator Overview Add License Files lequently Asked Questions Add License Files mon questions and answers amp Install Diskeeper Time Descibbes new features key concepts and best practices Network Install t Diskeeper Administrator Create Defragmentation Policies al Create Deployment Policies pte descriptions of Diskeeper ptrator features and n Install Diskeeper Using Policies Management Scan Computers Create Reports Configure Alerts Remote Control Diskeeper Add License Files a license is required for each instance of Diskeeper on your network unless you install Diskeeper in Try and Buy mode a fully functional 30 day trial Use this task to add Diskeeper licenses to the Diskeeper Administrator database for u
130. s Answers to Frequently Asked Questions 57 Appendix B Answers to Frequently Asked Questions The list of Frequently Asked Questions FAQs about Diskeeper Administrator is updated periodically For the most current list visit the Diskeeper Corporation website at http support diskeeper com support diskeeperfaqs aspx Menu Options 59 Appendix C The following options are available from the Diskeeper Administrator menu bar File Menu Open Report Opens a saved Diskeeper Administrator report Exit Closes the Diskeeper Administrator interface and exits the program View Menu Toolbar Toggles the Diskeeper Administrator toolbar on and off Getting Started Menu Diskeeper Administrator Task Overview Opens the Diskeeper Administrator Task Overview page in the console providing quick access to the most common Diskeeper Administrator tasks Diskeeper 2009 Administrator Overview Opens the Diskeeper Administrator Task Overview page in the console and also launches the Diskeeper Administrator help displaying an overview of the Diskeeper Administrator features Frequently Asked Questions Launches the Frequently Asked Questions topic in the Diskeeper Administrator help providing a direct link to the Diskeeper Corporation website for the latest questions and their answers Help Launches the Diskeeper Administrator help Manage Diskeeper Menu Manage Diskeeper Computers and Custom Groups
131. s being controlled by Diskeeper Administrator Alerts are based on data received from managed Diskeeper installations throughout your network Diskeeper Administrator examines this data to determine whether an alert should be generated This data is gathered as Diskeeper related events occur on managed Diskeeper computers throughout your network Alerts are logged and stored in the Administrator database as they are detected Alerts are sent to you or the people you designate as individual e mail messages for each Alert You control whether and to whom these e mail messages are sent Diskeeper Administrator Operation 41 Alerts generated under these conditions Diskeeper defragmentation job does not complete a volume for any reason If free space has reached a critical level on an individual machine The free space affects the Volume Health index which is described in detail shortly You can set the free space threshold at which these Alerts are generated Diskeeper Corporation has done extensive research into the causes of disk performance and reliability problems This research has shown these factors play a significant role in regards to disk performance and reliability Overall fragmentation described below fragmentation Paging file fragmentation a Available free space Diskeeper uses these factors to determine a disk reliability index each time it analyzes or defragments a disk volume Dis
132. scan will not take into account any remote managed computers that happen to be off line at the time of the data scan such as notebook or laptop computers Using data from the Diskeeper Administrator database is typically faster than using live data but keep in mind that it is only as current as the database This database is updated whenever Diskeeper related changes occur on your remote managed computers However this data may not be current if the Diskeeper Administrator database has been off line for any length of time When database data is used any remote managed computers notebook or laptop computers that happen to be off line at the time of the data scan will still be taken into account since most cases the database contains the most recent information about the Diskeeper version on those computers After selecting the data source click Next to continue Select Version This page of the wizard shows the Diskeeper versions available and allows you to specify the Diskeeper version you want to deploy The Select Computers and Upgrades page of the Update and Upgrade module lists the computers you have selected to update and shows this information about each Domain Name Computer Name Operating System Diskeeper Edition Current Version Selected Version The Current Version column shows the Diskeeper version that is currently installed on the remote computer The Selected Version column contains a drop down l
133. scheduled jobs of that category The typical listing shows the job name the task type such as Deployment tasks or Scan Machine s jobs the job type one time or scheduled for example and the last run time and date Double click any of the jobs listed to see a detailed report about the status of the job This is a useful way to see the computers on which a specific job was or was not successful You can see details about the domain the machine name the status of the job a description or explanation of the reported status and the date and time the status was recorded Diskeeper Administrator Operation 45 The Actions button at the bottom of the console offers a number of options including allowing you to print listings from the job queues or to delete selected jobs from the queue Configuring Diskeeper Administrator Diskeeper Administrator gathers necessary configuration information from you the fist time that information is needed Once established most Diskeeper Administrator configuration settings need no additional action The Configure Diskeeper Administrator console provides a method to view and edit the Diskeeper Administrator configuration properties Click Configure d in the Diskeeper Administrator toolbar or select Configure in the Quick Launch task pane then select Diskeeper Administrator Properties to open the Configure Diskeeper Administrator console Alternatively select Configure Diskeeper Administrator in the Getting
134. se options for Automatic Defragmentation of VSS enabled volumes Defragment using VSS defragmentation method Select this option to use special Automatic Defragmentation engines optimized for VSS enabled volumes This option minimizes growth of the VSS storage area caused by file movement and reduces the chance of older VSS snapshots being purged Defragment using standard defragmentation method Select this option to use the standard Automatic Defragmentation engines on VSS enabled volumes Be aware that enabling this option can increase the size of the VSS storage area and can result in some or all of the VSS snapshots being purged Do not defragment VSS enabled volumes Select this option to prevent Automatic Defragmentation from running on any VSS enabled volumes Manual Defragmentation VSS Options Diskeeper provides these options for Manual Defragmentation of VSS enabled volumes Defragment using VSS defragmentation method Select this option to use special Manual Defragmentation engines optimized for VSS enabled volumes This option minimizes growth of the VSS storage area caused by file movement and reduces the chance of older VSS snapshots being purged Defragment using standard defragmentation method Select this option to use the standard Manual Defragmentation engines on VSS enabled volumes Be aware that enabling this option can increase the size of the VSS storage area and can result in some or all of the VSS
135. se with Diskeeper installations throughout your network To add licenses select this task and browse to the folder to where you have downloaded or saved Diskeeper license files Manage Diskeeper Automatic Defrag Management Reports and Alerts Diskeeper Job Queue 22000 Configure This page is divided into three distinct sections Setup Section Use the Configure Database task to launch the Diskeeper Administrator Database Configuration Wizard which will guide you through the necessary steps for the initial database configuration or to make changes to a previously set configuration Use the Configure Diskeeper Administrator task to launch the Configure Diskeeper Administrator properties page to view and edit the Diskeeper Administrator configuration settings Once specified most Diskeeper Administrator configuration settings need no additional action Network Install Section The Network Install section is divided into two parts One for installing Diskeeper on remote computers using Automatic Defrag Management with defragmentation and deployment policies and another for installing Diskeeper on a one time basis on remote computers These are the tasks provided in the Remote Install section Use the Add License Files task to add Diskeeper licenses to the Diskeeper Administrator database for use with Diskeeper installations throughout your network A license is required for each instance of Dis
136. select the Scan Computers option in the Manage Diskeeper task then click Scan Computers This opens the Scan Computers Wizard in a separate window 2 Inthe introduction screen displayed enter an optional name and description for the network scan job The details of the network scan will be displayed in the Diskeeper Administrator Job Queue so having a recognizable job name and description can be useful When you have made your selections click Next 3 next screen displays a tree view of your network You can also switch to a Detail view as described on page 9 Select any combination of one or more computers groups or domains you want to scan After selecting the computers to scan click Next 4 Since scanning a large number of computers across the network can take some time and use network bandwidth you are next given the option to schedule the network scan task for a later time or perform it now If you select to schedule the task for a later time you are prompted to specify when the task is to begin You can also specify a time for the task to be stopped even if it has not yet completed This gives you the flexibility to perform the task at a time when network bandwidth will not be impacted Choose when to scan the network and click Next 5 Next a summary is displayed showing you the ongoing status of the network scan task When the task is complete the summary is automatically saved in the Diskeeper Administrator Job Queue
137. sing network A group of computers that are connected together and capable of exchanging data with each other See also server client NTFS New Technology File System A file system designed specifically for use with Windows NT and carried into Windows 2000 and later operating systems OEM Acronym for original equipment manufacturer The term is misleading because an OEM typically buys computers from another manufacturer customizes them for a particular application and then sells them under the OEM s own brand name operating system A collection of programs which perform system functions and control the running of application programs and the allocation of resources Organizational Unit OU Organizational units are Active Directory containers into which you can place users groups computers and other organizational units 72 Glossary page file or paging file An area of a disk that is set aside to hold data intended to reside in the computer s memory Portions of the paging file are copied to memory as needed This mechanism requires a much smaller amount of physical memory than would be required if the entire program were to be loaded into memory all at once See also swap file partition A subdivision of the space on a disk drive that is treated as though it were a separate physical unit A computer with only one hard disk drive can have a single partition often called drive C or it can have several partitions such as
138. skeeper editions are installed when you deploy Diskeeper to remote computers They also specify the Diskeeper activation settings and the installation location for such deployments 32 Diskeeper Administrator Operation Deployment policies are also used with Automatic Defrag Management to specify what Diskeeper editions are installed automatically when new or mobile computers join your network as well as the Diskeeper activation settings and the installation location When used with Automatic Defrag Management Deployment policies are applied or bound to groups of computers You can use Active Directory groups or custom computer groups that you create within Diskeeper Administrator Then when new computers are added to the group Automatic Defrag Management can automatically deploy Diskeeper to those computers A deployment policy can be applied to groups of computers that include both workstation or desktop computers as well as server systems Because of this each policy can specify two different Diskeeper editions one for workstations and one for servers to be deployed as appropriate to the target computers Creating Deployment Policies You must create a deployment policy before you can deploy Diskeeper to remote computers Deployment policies are created from within the Deployment Policy Wizard To open the wizard select the Create Deployment Policies option in the Diskeeper Administrator Task Overview under Getting Starte
139. t For example in a file containing information about a company s customers one record would consist of the particulars name address phone number etc of one customer See also field registry A database that contains information about current hardware settings installed software user preferences and associations between file types and applications that access those files resource Any part of a computer system such as a disk drive printer or memory which can be used by a program Glossary 73 SATA Serial Advanced Technology Attachment A successor to ATA which was later renamed PATA One of several methods of interfacing disk drives and other devices to computers See also ATA IDE PATA and SCSI SCSI Small Computer System Interface One of several methods of interfacing disk drives and other devices to computers See also ATA IDE PATA and SATA server On a computer network a computer that makes resources available to other computers clients or workstations For example all the computers on a network can be set up to share a single high speed printer which is connected to the server Usually the server is faster and more powerful than the client computers connected to it service A process that performs a specific system function and often provides an application programming interface API for other processes to call Diskeeper uses a Windows service which allows Diskeeper to run in the background while othe
140. t to schedule the task for a later time use the controls provided to specify when the task is to begin You can also specify a time for the task to be stopped even if it has not yet completed This gives you the flexibility to gather the report data at a time when network bandwidth will not be impacted Choose the desired schedule then click Next to continue Report Wizard Summary Next a summary is displayed showing any schedule you specified for the reporting task The Summary page also allows you to specify whether to save the report as a template in the Reports Console for later use You can also choose to e mail a copy of the report to the recipients of your choice When you are done making any of these optional choices click Finish If you chose to generate the report immediately the report is displayed in a separate window with tabbed pages for each data set you specified If the report task was scheduled to run at a later time the Report Console is displayed listing any saved report templates Viewing Report Status After a report has been created you can optionally check the status of the report Follow these steps 1 Click Diskeeper Job Queue in the Quick Launch task pane and select the report in question 2 Click Actions at the bottom of the console and select View Status This shows information about the success of failure of the data gathering operation on each selected computer Filtering a Report Regardless of
141. thod performs a normal Diskeeper defragmentation but then additionally performs extra processing to further improve free space consolidation It is important to note this method requires additional processing and time and free space consolidation improvement will be gradual as the option 18 used over time Since the Comprehensive Defragmentation method is best suited for scheduled defragmentation jobs it is not available for Manual Defragmentation Jobs In addition to these options you can specify how Diskeeper handles large files When the Efficiently defragment large files option 1s enabled Diskeeper defragments large files only to the point where access time is improved and further defragmentation will not return a significant improvement This can save considerable system resources and can significantly reduce the time to run a job Disk and CPU Priorities You can control the amount of disk input output I O and CPU resources used by Diskeeper for Primary Secondary and Manual defragmentation jobs For each of these job types the New Job Properties Wizard allows you to control the disk and CPU priority Running at the lowest CPU priority minimizes the system performance impact when Diskeeper is defragmenting a volume However defragmentation jobs running at the lowest priority can take substantially longer to complete than those running at higher priorities since Diskeeper backs off for any process running at a higher priority even s
142. tting disk space for every byte swap file A file on a disk drive that Windows 98 Me uses to hold temporary data that will not fit into memory When needed the operating system moves data from the swap file to memory See also paging file system The collection of one or more computers and peripheral devices Sometimes used as a synonym for operating system or the combination of hardware and software as a logical unit system administrator The person in charge of maintaining a multi user computer system system file In general a file that is part of or accessed by the operating system The Diskeeper Volume Map display shows certain system files in green particularly the master file table MFT and several other files that cannot be moved safely by Diskeeper or any other defragmenter These are not the files that make up the Windows operating system but the files that make up the NTFS file system task A program or portion thereof that is run as an independent entity terabyte A measure of computer storage capacity equal to 2 to the 40th power or approximately a thousand billion bytes or a thousand gigabytes trialware A free software package from Diskeeper Corporation such as Diskeeper that has the same functionality as the official version of the software but which works for a limited time period after which it expires Trialware allows you to try the software before making a buying decision utility A program that prov
143. u want There are several steps involved in updating or upgrading Diskeeper on your remote computers The entire process is explained on screen as you go through the steps Update and Upgrade What s the Difference Before we start it is important to understand the difference between updates and upgrades Updates are no cost incremental versions of Diskeeper based on a common version number For example version 2009 build 101 would be an update from 2009 build 100 No additional Diskeeper licenses beyond those currently in use are required to deploy a Diskeeper update Upgrades are changes from one major version number to the next such as from version 2009 to version 2009 You must own or purchase the appropriate Diskeeper license to upgrade a Diskeeper installation Update or Upgrade Step By Step The steps for installing Diskeeper updates or upgrades are similar to deploying new Diskeeper installations You select the computers you want to update or upgrade select several other parameters then let Diskeeper Administrator perform the task unattended For both updates and upgrades the starting point is the Install and Uninstall Diskeeper task under Manage Diskeeper in the Quick Launch task pane or the Diskeeper Administrator menu bar Select this task Diskeeper Administrator Operation 21 and choose either the Update Diskeeper the Upgrade Diskeeper options to launch a wizard based series of steps to guide you through
144. uires less than 70 MB of disk space although as the database grows the additional disk space requirements will increase Also the MSDE uses the Microsoft Data Access Components MDAC which will require approximately 26 additional MB of disk space if not already present on your system A Note About Firewalls As a normal part of its operation Diskeeper Administrator acts as a server on your network If you are running a hardware or software firewall you may see messages indicating Diskeeper Administrator is trying to act as a server These messages are expected you can safely allow these events 4 Installation You may also be notified that Diskeeper Administrator is trying to access the Internet It is important to note that Diskeeper Administrator does not access the Internet except when you specifically use the Check for Updates feature but it does use Windows mechanisms that may trigger these alerts from your firewall Again these messages are expected and you can safely allow the events Installation Procedure The Short Version The Diskeeper Administrator installation is typically fast and simple Here are the basic steps Note Make sure you are logged onto an account that is a member of the Administrators group 1 Double click the Diskeeper Administrator installation file you downloaded from the Web 2 Follow the screens displayed answering the questions asked as prompted That s it It would still be a good idea to read
145. ut the computers on your network the versions of Diskeeper installed on them and a variety of other data related to the performance and reliability of your computers Use the Configure Alerts task to configure the thresholds at which Diskeeper Administrator Alerts are triggered and customize the list of recipients and the message they receive with the alert Diskeeper Administrator Alerts are sent when exception based events occur that could affect the performance and reliability of your computers Use the Remote Control Diskeeper task to connect to an individual Diskeeper computer and control Diskeeper on it as if you sitting in front of that computer You can perform any Diskeeper operations on that computer in the same manner as running Diskeeper on a local computer Scanning the Network Diskeeper Administrator can scan your network to gather information about Diskeeper installations and properties network wide By scanning the network you will increase the accuracy ease of use of the other Diskeeper Administrator tasks and features You can choose to scan all your computers or a selected subset You can run a one time scan or schedule recurring scans Network scans are done via the Scan Computers Wizard Follow these steps to use the Scan Computers Wizard to scan one or any number of remote computers 1 Click Scan Computers in the Diskeeper Administrator Task Overview under Getting Started in the Quick Launch task pane Or you can
146. view option vat 183 Estancia m FAIRVIEW DH crants ISLETA JEMEZ kare is an example of the Detail view Path Network Neighborhood Microsoft Windows Network FAIRVIEVY Name E Parent Operating System Edition Version Last Update is ALLEN Machine FAIRVIEW BURNS Machine FAIRVIEW Microsoft Windows Not Installed 8 27 2006 COSBY Machine FAIRVIE Microsoft Windows Not Installed 8 27 2006 EVANS Machine FAIRVIEW Microsoft Windows EnterpriseSer 8 27 2006 FOXWORTHY Machine FAIRYIBA Windows Server 20 Server 8 27 2006 GLEASON Machine FAIRVIEW Windows XP Profes EnterpriseSer 8 23 2006 HACKETT Machine FAIRVIEW Microsoft Windows 8 27 2006 IZZARD Machine FAIRVIEW Navigation JAMES Machine FAIRVIEW Buttons KAUFMAN Machine FAIRVIEW Windows XP Profes S 8 27 2006 1 LEMS Machine FAIRVIEW Windows XP Profes Professional 11 8 27 2006 MANDEL Machine FAIRVIEW NEWHART Machine FAIRVIEW Windows XP Profes Professional 11 8 27 2006 OBRIEN Machine FAIRVIEVV Microsoft Windows Professional 10 8 27 2006 Use the navigation buttons to move back forward and up through your network hierarchy to the desired computers In either view you select a computer by clicking on it To select more than one computer hold the lt Ctrl gt key while clicking on the computers you want to select After selecting the
147. whether an alert should be generated This data is sent to Diskeeper Administrator any time Diskeeper related activity or changes occur on your managed Diskeeper computers 42 Diskeeper Administrator Operation Alerts are logged and stored in the Administrator database as they are detected Alerts are sent to you or the people you designate as individual e mail messages for each alert and or by a daily report which is also sent via e mail You control whether and to whom these e mail messages are sent Follow these steps to configure alerts 1 Click Configure Alerts in the Diskeeper Administrator Task Overview under Getting Started in the Quick Launch task pane to open the Alerts Properties dialog 2 Inthe General page displayed select the exception based events that will trigger an alert You can choose to have alerts triggered by incomplete defragmentation due to engine failure or when free space on a volume reached a threshold you set or both 3 Click Select Computers in the Properties task pane on the left side of the Alerts Properties dialog then use the tree view displayed to select the computers for which you want alerts to be generated You can also switch to a Detail view as described on page 9 4 Next click Alert E mail in the Properties task pane on the left side of the Alerts Properties dialog On the page displayed select your choice of options to send a daily Alert Summary report via e mail and specify the e m
148. windows These wizards guide you through the steps necessary to perform that particular task The layout of the wizards is similar to the main Diskeeper Administrator console and like the main console the information and options displayed differs depending on the task The Diskeeper Administrator console and various wizards were designed to guide you through all of the available tasks quickly and easily If any information or variables are required for a task Diskeeper Administrator takes you to the appropriate page and prompts you for the necessary input Common operations such as scheduling a task are presented in a consistent manner scheduling a report scan is done the same way as scheduling a Diskeeper deployment operation Because of this you will see similar screens as you use the different the Diskeeper Administrator modules 8 Diskeeper Administrator Operation Although the information displayed differs depending on the task you are performing this example shows a typical view of the main console Diskeeper 2009 Administrator og File d anage Dis i i Reports And Alerts Job Queue Defragmentation policies are the set of properties that specify how Diskeeper will defragment the computers on which they are deployed You can create different defragmentation policies needed for your computers based on your operational needs Manage Diskeeper omputers and Custom roups Policy N
149. yment policy Select Defragmentation Policy Similar to the Deployment policy page the Select Defragmentation Policy page of the Automatic Defrag Management Wizard displays a list of Defragmentation policies you have established Select the Defragmentation policy you want to be followed by Automatic Defrag Management This page also includes a check box allowing you to enable automatic configuration of Diskeeper following the Defragmentation policy you have selected When selected any computers that join the computer group bound by the Automatic Defrag Management policy will have Diskeeper configured on them with the configuration settings deployed to the computers based on a schedule you specify Use the Actions menu at the bottom of the page to create a new Defragmentation policy or to clone or delete an existing policy Use the Properties menu at the bottom of the page to review or change the properties of a selected Defragmentation policy Schedule The Schedule page of the Automatic Defrag Management Wizard provides considerable flexibility in how the Automatic Defrag Management policy will be applied You can specify to apply the policy only once or you can specify a recurring pattern to dynamically deploy and configure Diskeeper on a regular basis If you are applying the Automatic Defrag Management policy on a one time basis you can choose to deploy the policy now or schedule it at a later time If you are applying the poli

Diskeeper 2009 Administrator User`s Manual

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