End User Control Panel Guide - SkyLine Membership Corporation
Contents
1. Userid and Password Attributes The following attributes represent the acceptable parameters for Userid s and passwords Userid s Usend s must be atleast 2 but not more than 20 characters in length No spaces Usend s may only contain the following characters Letters A thru Z Digits 0 9 Underscore _ Dash Penod or Dot Usend s may not begin orend with dot dash orunderscore Upper and lowercase Usend s will be accepted but any uppercase characters will converted to lowercase automatically Many e mail systems only accept lowercase e mail addresses or convert them to lowercase Since oursystems use the e mail address asthe usend this convention ensures that Bob skybest com and bob skybest com do not get each others e mail Passwords Passwords must be at least 2 but no more than 16 charters in length No spaces Passwords are case sensitive Case matching will be enforced for passwords Passwords may only contain the following characters LettersA thru Z Digits 0 9 Underscore _ Dash Pernod or Dot Passwords may not begin orend with dot dash or underscore 242. MNscardad any message from a sender that has been blacklisted will be removed HOTE Messages are unrecoverable Greymgil any message from a sender that has been blacklisted willbe viewable in greymail Spam Life Spam and Virus Messages are automatically purged from greymail You can Select the number of days a message stays in the mailbox This can be between 1 and 14 days Automatically delete messages after days Virus Hotification Creymail can automatically send you an email when You receive a message containing a VIFUS This feature is presently OT Turn notification on Greymail Notification The system can e mail reports on the contents of your Greymail Daily O Weekly C Off 11 EUCP Manage Website The Manage Website link will take you to the control panel shown below Personal web space is a repository for you to store a website documents images files or photos This space is write accessible by you the site owner by using your Internet browser Web Page Editor or ftp File Transfer Protocol Application It is also read accessible to the rest of the world by typing the web space URL Uniform Resource Locator also known as your web address into their Internet browser Your web space administration is password protected so your files will stay safe and secure and will only be available for others to view or copy by surfing to your URL Upload a file Create a directory
3. Advanced mode Current directory File Dir Actions Size bytes Date CL ftp Del Rename directory Jun 27 10 46 ki public_html Del Rename directory Jul 6 09 50 Upload a file Create a directory Advanced mode How do I put files into my web space In order forfilesto become available from your personal web space you must first put them there The method of doing thisiscalled File Transfer Protocol fto FIP isthe method of delivery but you must have a way to use this method known asan ftp client An ftp client isa software application that allows you to put files on the server upload and get files from the server download There are several types of clients that can be used as mentioned below When you select Manage Website you see the one above What clients can I use to put files in my web space As mentioned before there are several types of ftp clients Programs such as WsFTIP and SmartFIP are 100 ftp clients This means that their only function is to put filesona serverand get files from a server These are great for people who are only stoning files in their web space orare using a text editor like Notepad or WordPad to create web pagesand then uploading them when they are done Programs like Dream Weaver and FrontPage are webpage editors also known as HM L editors that in addition to creating and editing web pages also have a built in ftp client This is handy forcreatin
4. gt SkyBest communications End User Control Panel EUC P User Guide INTRODUCTION saoeensisaderieehicidedeaaaudesiad ERNIE EANES beng iadenwads 3 Sette Up Your Mternet Sty 1CCwsix tren so nensia deere ee Seem iow okie dees 3 Basic ReQuirei CMs sorene EE EEE 3 END USER CON TRODL PANE Dog sianaatonaincin tae adedininnaa E a obtain eins 4 EUCP Change Personal IntOs weiccsaceosinctacsantaeiwehatsaceudinetatsanieas 5 PC Pa ee ASS VO eea aa 5 EUCP Modify Spam and Virus SettingS ccc cece cece eee eee e ees 6 EUCP Advanced Spam Settings and Filtering Options 9 EUCP Manace WeBSitG ii icobiecxewiee nes ITEA EOE 12 EUC P Webmail eo wirhcctrectrce ar beers S OER 14 EU CP Gre ymai lesenie enerne nenea E ereen 15 EUCP Content Filtering Parental Controls Tattle mail 16 BUC PS Earl Settings tnucadestecesivicatuttaseiiweasastacciwatisameemeietnace 19 EUCP N Drive Remote Network Storage cc cece cece eee ees 20 ADDITIONAL RESOURCES omaris ere niana E r a 24 Video E mail and Userid and Password Attributes 05 24 Introduction This document is a user manual for your e mail and Internet services It provides instructions for managing your e mail account s with the End User Control Panel including personal information and password changes spam and virus settings Webmail e mail access from the World Wide Web Greymail spam and virus
5. 15 e Allow Sender If you tag an e mail in your Greymail and then click on the Allow Sender icon this e mail address will be placed on your Whitelist You will be taken to the Greymail options page and must select the Save button under your Whitelist to save your changes e View Stats By clicking on the View Stats icon you will be able to view your spam and virus statistics for the months you have had service EUCP Content Filtering Parental Controls Tattle mail This section of the EUCP allows you to manage your Content Filtering Parental Controls and Tattle mail See below for descriptions of the options available on this screen Note Content Filtering and Parental Controls and may not be available to all users These features require specific authentication methods in order to perform their function Contact your service provider for further information 16 Filter Enabled Mo Porn Super Clean O Business Content Filtering Parental Control Add the time blods for which you would like this account to be able to log in below You may add multiple blocks of time in any denomination of 30 mins Select the day s of the week the start time and the end time then hit add After you add or delete a time block you will naed to hit save at the bottom of this page for your changes to take effect Day s of week Mo nday thru sunday Start Time End Time add Curent Time Blocks to remove a time block di
6. G JO search gt Folders Address System Tasks Other Places S IBM_PRELOAD C Local Disk Devices with Removable Storage Details SA DVD CD RW Drive Ds CD Drive My Computer System Folder Network Drives W N Drive on N Drive R Network Drive y jiii 2 at Note 100GB free space for network storage is shown incorectly in these screens and isa function of how the Windows Operating System interacts with network drives Actual capacity willbe determined by the network storage package offenng We hope you find thisto be a safe secure and convenient method of using network storage to reduce the nsk of lost deleted ordamaged information 23 Additional Resources Log in to www skybest com for further information regarding your e mail and Internet Services You can contact our Customer Service department at 1 800 759 2226 For technical support questions regarding your e mail or Internet services contact our Technical Support Help Desk at 1 866 759 7591 Video E mail A new feature included with the new platform is video e mail If you have a webcam and a microphone video e mail allows you to record video and audio and then include a link in your e mail message that will allow the receiver to access a server to view and hear the recorded message There is no special software needed and video e mail does not include a large attachment only a link to the files Video e mail can only be used via the Webmail link
7. based upon the content within specific e mails Use these screens to edit your spam sensitivity settings and adjust filters for specific types of spam Spam Sensitivity points Lower numbers mean higher sensitivity You may use fractional numbers Le FILTERS OF m General Spam Make Money Fast Work From Home scams Adult oriented content Supplements and drugs Weight Loss Money Laundering HT MLiGontent tests Spam sending teols and e mail lists Oo o0 oOo oOo 0 O O O O Oo o 09 O 0 0 oO O O Oo o0 oOo oO 0 0 oO O O Oo Oo 09 OoOo 0 0 oO O O Oo Oo oOo O 0 09 oO O Holiday Spam You have the ability to set an overall Spam Filtering sensitivity above You can set sensitivity anywhere between 0 and 999 where the lowest number indicates the strongest of filtering settings The default setting is 5 You can also choose the level for each individual filter Experiment with the filters until you are satisfied with your exact filtering specifications After making your changes select Update in order for your settings to take effect Below this panel you will see the Real Time Block list panel described on the next page Real Time Blocks are a method of blocking e mails from specific countries that originate spam Once you make changes you must click Update so that your new selections go into effect It is recommended to leave RBL and Dialup List checked as these are lists of addresses known
8. by hackers and identity thieves Users must log in with their full usend bobsmith skybestcom for example and password when initiating e mail sessions in orderto be able to send e mail asdetailed below Please guard your userid and password infomation carefully See the Additional Resources section for password attnbutes length legal characters etc SMTP Authentication In orderto reduce virusand spam proliferation the outgoing e mail servers used to support your e mail account s require SMTP Authentication This will require that minor configuration changes in your e mail program be updated to support and enable SMTP Authentication and that you log in with your full usend and password when initiating an e mail session Otherwise you will not be authonzed to send e mail and will receive enor notifications upon attempting to send e mail Thisisan important step in preventing unauthonzed individuals from distnbuting attacks and junk e mail and in uniquely identifying those users who launch such attacks Thissupport only hasto be enabled once foreach account End User Control Panel The End User Control Panel EUCP is a quick and easy way for you to manage your Internet account and account settings via the web To access the EUCP you must browse to http myaccount skybest com Once there you must enter your full userid and password to log in You will then see the home page below which shows your current usage for the month metered Dia
9. can make changes to the services listed in the menu above and below you will find instructions on each one As noted some changes made using this interface may take up to 30 minutes to take effect As mentioned earlier you may not have the ability to change all of these services shown The parameters shown in the account info on the right are for example only and may not reflect the settings of your actual account Some screens in this manual may not appear like actual screens EUCP Change Personal Info By clicking on this link the screen below allows you to update your personal information Customer Service will be notified of the changes you are making within 24 hours Remember to click on Save after you have entered in your new information First Hame Last Name ser Company Name Example Company Addr 1 1223 Anystreet Dr Addr 2 Cite Mew ork City St Zip 55555 PoR REG saad GwE EUCP Change Password The screen shown below allows you to change your password Remember that passwords are case sensitive You must input your existing password and then a new password you will then need to verify your new password This will ensure that you do not mistype the new password Remember to click on Save after you have entered in your new information Itis important to remember that it could take up to 30 minutes after you click Save for this change to take effect and it will affect all services that require you to log
10. connection screen above willappear The usemame and password will already be populated and should not be re input unlessa change is required Your Usend will be displayed in the Usemame field The same selections are available for Connection at startup SSL encryption General and Advanced settings Click on Connectto connect the drive 22 The network drive will appearin most Windows applications when users select a Save Asfunction and can be chosen asthe target dnve for saving files or creating folders The network drive is available forfile and directory manipulation using DOScommands The network drive isalso available for most search applicationsand will display folders or files matching the search cntena N Drive on N Drive W File Edit View Favorites Tools Help Pid Name Size Type Date Modified j E File and Folder Tasks f Back up Files File Folder 1 26 2006 12 16 PM Test Folder 0 File Fold 29 2005 4 26 PM aay TT es o a ne o af a 26 PM B2005 Summit Agenda 23KB MicrosoftExcel Worksheet 8 26 2005 1 52PM b Publish this folder to the Web The network drive will appear when the user selects My Computerto display other hard disk drives and devices with removable storage Hard Drive CD DVD Floppy drives Filesand folderscan be dragged and dropped onto the drive icon to create copies of these filesand folders on the network dnve P My Computer File Edit View Favorites Tools Help Om
11. on it then hit delete Monday thru Sunday 12 00am 01 00am Sa TatlheMail Password Access fo Greymal will require this additional password Sea TatlheMail Address Email address for Tattleiai login and attempt notiication Save In the screen shot above you have the option to enable Content Filtering and choose which level of filtering you want Your three choices are described below You will not notice that Content Filtering is in effect until you try to reach a site that has been deemed unacceptable in which case you will see an Access Denied screen similar to the one below 17 A Access Denied We are sorry but the site or resource you are teying to access has been blocked by your Intermet Service Provider If you feel that this access denial is an error please contact your Internet Service Provider to correct this issue If enabled the content filter automatically activates upon logging in using the selected filter e No Porn No public proxies or pomography sites are allowed to be accessed e Super Clean No alcohol Anarchy Cnminal Skills Cults Drugs Gambling Hate Groups Obscene amp Tasteless Public Proxies Pomography or R Rated sites are allowed to be accessed e Business No Alcohol Anarchy Chat Cnminal Skills Drugs Employment Financial Gambling Games Hate Groups Humor Obscene amp Tasteless Public Proxies Personals Pomography R Rated Shopping Sports Web Bas
12. repository Content Filtering and Parental Controls It also covers features like Roaming Access Personal and Corporate Web Space Video e mail and other services SkyBest reserves the right to make these controls available to you or manage these controls on your behalf Therefore you may or may not have access to the controls mentioned in this manual Screen shots used in this manual are for examples only Your actual screens may vary depending upon the controls and services made available to you by SkyBest Contact SkyBest Customer Service if you have questions regarding controls and services that are available to you Setting Up your Internet Service SkyBest has several options for establishing your e mail and Internet service Contact SkyBest Customer Service if you have questions related to the initial setup of your account This manual is intended to cover managing your account and services after your account s are established Basic Requirements Userid s and Passwords Usend s should be entered in all lowercase letters since many e mail systems can only accept e mail addresses in lowercase and your usend isan e mail address in this system However passwordsare case senstive meaning upperorlowercase letters used to establish your password willbe checked for matching case each time you log in This provides an increased level of secunty with less likelihood of youraccount s being accessed by password generation technology employed
13. then clicking on Change O Off Greymaill Notification daily Wre eekly The Virus Filtering Section simply allows you to turn on or off your Virus Filtering service This action may be recommended when you use additional software to provide virus protection SkyBest may elect to have this function on at all times regardless of the user settings to prevent proliferation of viruses Wirus Filtering Turn OF The Virus Notification is an e mail which is sent to you and the e mail sender each time an e mail is flagged as containing a virus You have the ability to turn this service on or off as shown below Wirus Notification By selecting Content Based Spam Filtering option you then have the ability to enter Advanced Spam Settings create a Blacklist a Whitelist and direct mail from blacklisted senders to Discard or Graymail See details below Otherwise these options do not appear on the EUCP Advanced Spam Settings is the section you would use to edit your spam sensitivity settings and specify types of spam to quarantine to Greymail By selecting Edit here you will then be able to modify your settings The Advanced Spam Settings will be detailed later in this document Advanced Spam Settings The Blacklist is a mechanism for blocking e mails from specific e mail addresses If you do not want to receive e mails from certain senders you may add their addresses in this section Blacklist The White
14. to generate spam You can also Edit and Save your Blacklist and Whitelist settings as shown below REALTIME BLOCKS d Black mail from Argentina L Block mail from Belgium d Block mail trom Brazil d Block mail trom China LI Block mail from Colombia L Block mail from Germany LJ Block mail from Greece L Block mail from Hong Kong d Block mail from India LJ Block mail trom italy L Block mail from Japan LI Block mail from Korea d Block mail trom Kuwait L Block mail from Malaysia d Block mail trom Mexico d Black mail from Migeria d Block mail trom Peru LJ Block mail from Philippines LI Block mail from Russia L Block mail from Singapore L Block mail from Spain d Block mail from Taiwan Block mail trom Thailand LJ Block mail from Turkey L Block mail from United Kingdom Dial Up List RBL Blacklist Whitelist Add or edit names in the list then hit save Add or edit names in the list then hit save All mail coming fram these senders wil be Spam Mail coming tram these senders will blocked not be blocked Viruses coming trom these senders will always be blocked 10 The screens below are used to select your Blacklist actions Spam Life Virus Notification and Greymail Notification settings as described earlier in this document Blacklist Preferences Messages from blacklisted senders can be sidelined placed in Greymaill or discarded These messages are currently sent to greymail Discard messages
15. are allowed to modify A brief explanation of each item is provided below E mail messages categorized as spam are left in your Greymail for 14 days as the default setting You are allowed to change this period of time You can leave a message in Greymail for any amount of time between and 14 days Itis recommended to not set this time period too low so that you will have enough time to retrieve any e mail from Greymail that you would actually like to receive Log in to Greymail check the box beside the message s you would like to receive and click forward Selected messages are then forwarded to your inbox Set the amount of days you want messages to remain in your Greymail and then select Change You cannot forward e mails that contain viruses to your inbox Soem Life You have the ability to turn your Spam Filtering service off by selecting the Off tab If you choose to employ Content Filtering then you can select the Content Based tab for Content Based filtering and then clicking Change Spam Filtering options will be detailed later in this document Ott Spam Filtering Content Based Change A Greymail Notification consists of an e mailed report containing all of the e mails you received which were either classified as spam or classified as containing a virus and were sent to your Greymail You can decide to receive this report on a daily or weekly basis or not to receive it at all by clicking on one of the options below and
16. ch time your system starts or restarts e Select whether you want SSL Secure Sockets Layer protocol used in file transfers by clicking on this checkbox SSL availability requires Windows NT 4 0 2000 XP e Accessto General settings forthe network storage application by clicking on the Settings tab It isrecommended to leave these settings at their default values e Accessto Advanced settings forthe network storage application by clicking on the Advanced tab It isrecommended to leave these settings at their default values e When the usemame password and drive letter selections are complete and choicesare made for Connection at startup SSL encryption General and Advanced Settings click on Connectto connect the network drive and finish the initiation of the program Using N Drive Once the program is initiated a screen will be displayed showing the network drive with itsdesignator isconnected and available for use just like any other drive on the computer Arive Username Connect Settings Password __ Settings Drive RO Advanced Close W Secure connection SSL If users elect not to have the network drive connect on system start up they can connect the dnive by selecting the Start Menu All Programs and the N Dnve program icon from the program list to connect the drive The same starting network storage
17. d A Ale Allows you to puta file from yourcomputerto your web space e Create A Directory Organize yourweb space by creating additional folders e Advanced Mode View important information about your files and change pemissions What are the addresses that give to friends and family Alladdresses are composed of two things the domain of your ISP and your usend Listed below isthe format you would use to access these sites e Iwantto accessmy files directly from an Intemet Browser using ftp o ftp ftp skybest com usemame no Tilde e want my fnends family to see my webpage o http www skybest c om usema me e made a foldercalled images in my public_html directory how do access tt o http www skybest com usemame images 13 EUCP Webmail The Webmail link on the EUCP takes you to your Webmail account You can also access your Webmail account by browsing to http webmail skybest com and logging in with your full userid e mail address and password Webmail allows users to access their e mail from the Web They can create and send new messages import or create contact lists reply to or forward e mail or set up folders to file and store e mail on the server They can use the personal calendar create notes and reminders or access Greymail to check quarantined spam e mails or e mails containing viruses from the Greymail link For more information on using Webmail see the built in Help files Folder
18. e Greymail home page above When you click on this link you will see the advanced spam settings detailed in the Advanced Spam Settings section shown earlier in this manual Please note the icons at the top right of the Greymail home page which are shown below a a amp H HARE AS HARE AS DELETE FORWARD FORWARD ALLOW WTEW READ LUMREAC SELECTED SELECTED ALLOW SENDER STATS Tag messages by selecting the tag box to the left of the message You can tag All or None using these boxes in the header Selecting the icons above will then take actions as described below e Mark as Read You have the ability to tag an e mail click on the box to the left of the e mail and you will see a checkmark appear and then click the Mark as Read icon and that e mail will now show that it has been read e Mark as Unread You have the ability to tag an e mail and then click the Mark as Unread icon and that e mail will now show that it has never been opened e Delete Selected This icon allows you to delete e mails you have tagged e Forward Selected Check the box to the left of any e mail you would like forwarded to your inbox then click this icon The e mail will be forwarded to your inbox e Forward and Allow This icon forwards the selected e mail s to your inbox and places the sender s e mail address on your Whitelist You will be taken to the Greymail options page and must select the Save button under your Whitelist to save your changes
19. ed E mail Web Based Newsgroups Once you have made your selections you must click Save and your requests will be made within 30 minutes You must logoff and re enter the system for these changes to take effect or they will take effect the next time you log in Under the section labeled Parental Controls above you can add and delete time blocks for which you want an account to be able to access the Internet You simply select the day s of the week the start time and the end time then hit Add You will see your changes go into effect within 30 minutes Again you must logoff and re enter the system for these changes to take effect or they will take effect the next time you log in No entry allows access at any time Password and an e mail address are options for Tattle mail on the screen shot above Tattle mail is a mechanism that allows parents to be notified if their children or someone using one of their child accounts is trying to access the contents of Greymail Oftentimes the nature of the spam e mails in your Greymail can be unsuitable for children and by providing an e mail address and password for Tattle mail you will be able to make sure your children don t access Greymail and if they try you will be notified via e mail to the address you specify See Modify Spam and Virus Settings 18 EUCP E mail Settings In the E mail Settings section you may have the ability to set up e mail aliases and to set up e mail forwa
20. g many web pagesand then uploading them quickly And lastly there isthe web based software that you access from the Manage Website link Our ftp tool allows you to upload files from your Intemet browser without the need for these third party programs Simply go to our ftp site log in with your userid and password choose the directory that you would like to put your files in and then upload See details below 12 What steps do I take to use the web based ftp tool 1 Surf to http webftp skybest com 2 Enter yourusend and password 3 Click the link of the folder you want to upload yourfiles Upload a file Create a directory Advanced mode Current directory File Dir Actions Size bytes Date Del Rename directory Jun 27 10 46 Del Rename directory Jul 6 09 50 Upload a file Create a directory Advanced mode The public_html folderis where you would place all of yourwebpage related fies and images Usema me isthe portion of your e mail address in front of the symbol for instance bob skybest com would have a usemame of bob This public_html folder is accessible to the rest of the word by surfing to http www skybest com usemame be sure to puta in front of your usemame The ftp folder isaccessible by anonymous ftp which meansa usercan surf to ftp ftp skybest com usemame No Tilde needed Once you are inside your desired folder you are presented with three options e Uploa
21. in with userid and password Forgot your password Contact SkyBest Customer Service Save See the Additional Resources section for password attnbutes length legal characters etc EUCP Modify Spam and Virus Settings With anti spam and anti virus services your time spent using the Internet is now much more enjoyable Your e mails that are classified as spam and those containing viruses are quarantined in one location for you which is called Greymail so your inbox isn t cluttered with spam and your computer and valuable data aren t at risk of being corrupted by dangerous viruses If you have a Tattle mail password in place this link will not appear on your EUCP With a Tattle mail password in place only the Greymail OPTIONS link can be used to access these changes See the section on Content Filtering and Parental Controls for a description of the Tattle mail feature If your anti spam and anti virus services are not automatically set up for you you may set them up by visiting the End User Control Panel and logging in to enable your service and manage your settings There is also a link to Greymail from the End User Control Panel for your convenience and the OPTIONS tab in Greymail can also be used to adjust your spam and virus filtering options Once you have logged in to the EUCP with your userid and password click on Modify Spam Virus Settings on the left hand menu You will then see the following items which you
22. licious attacks viruses hardware problems accidental deletion and lost or damaged equipment N Drive Remote Network Storage provides a safe and secure storage facility on a network server for storing text documents photos web pages spreadsheets and other files N Drive combines the security of network storage with the convenience of a local drive Once N Drive is enabled the network drive is accessible from within applications just like a local drive on your computer You can drag and drop or copy files to or from the network drive server using Windows Explorer or using DOS commands or Save Save as commands within many applications Searches can also be extended to network drives Backups can be scheduled and run automatically using the File Transfer Manager and full or incremental backups are supported N Drive makes using remote storage quick easy and reliable N Drive allows users with Windows NT 4 0 2000 amp XP Operating Systems to securely transfer store and access files without having to learn a new application FIPS using Secure Sockets Layer SSL is supported by N Drive by creating an encrypted tunnel through which FTP transfers data Secure FTP or SFTP is also supported by N Drive and provides 128 bit encryption of all transmitted data Server side support is required for both of these secure protocols Downloading the N Drive Client Selecting the N Dnve link on the End User Control Panel will disolay the System Requi
23. list allows you to make sure that you always receive e mails from specific senders To ensure that a certain someone s e mails are not sent to Greymail add them to this list Whitelist Both the Blacklist and Whitelist functions will accept wildcards using an asterisk as the wildcard Using wildcards in front of a portion of an e mail address means every address that matches the rest of the address will be affected For instance if you were to put the following address in your Blacklist file bobdomain net then all mail from anyone in the bobdomain net domain would be sent to Greymail Similarly if you were to put the following address in your Whitelist file joedomain net then all mail from anyone in the joedomain net domain would be sent to your inbox provided no viruses were detected Finally you also have the option of having e mail sent from a Blacklisted sender either discarded immediately in which case you will never know it was sent to you or you can choose to have it sent to your Greymail The default setting is Greymail and is recommended Mail fram Blacklisted Senders Greymail Change to Discard EUCP Advanced Spam Settings and Filtering Options By selecting Edit on the Advanced Spam Settings section under Modify Spam Virus settings you will then be able to modify your settings Advanced Spam Settings and Filtering adjustments allow you to customize your spam filters
24. lup your account information as well as your mail radius and personal website settings This is a good location to check your e mail and personal web storage info This screen is known as Home in the drop down menu on the left Current Usage Home Mail Storage 1 00 MB of 1 Change Personal Info Change Password Add Rem Basic Services Modify Spam Virus Settings Dialup time this month O hr 0 min 0 sec Dialup time last month 0 hr 0 min 0 sec Disk Use 3 54 MB of Unlimited Video Mail Use 0 Mins Add Edit child accounts Manage Website A Webmail H sreymail H Content Parental Controls Email Settings Security Suite N Drive A New Window NOTE Some changes made using this interface may fake up fo 30 minutes to take effect Account Info Userid demo Name Demo User Account Number 12345 Mail Settings Email Address demoa informnet com Mail Quota 1h Incoming Mail Server smtp informnet com Outgoing Mail Server mail informnet com Radius Settings Userid demoainfonmnet com Idle Timeout 00 Seconds Max Simultaneous Logins 3 News Server news informnet com Personal Web Site Settings URL http www_informnet com demo FIP Server ftp infonmnet com Ftp Username demo N Orive Settings Status Enabled Quota 500 megabytes Please take a look at the menu on the left side of the main page above This menu gives you the ability to make changes to the services you receive You
25. rds SkyBest reserves the right to make these controls available to you or manage these controls on your behalf Upon clicking on the E mail Settings link you will see a screen like the one below Default 20MB O custom 10 me Email alias es demotwo informnet cam demothree informnet com Email Quota demotour informnet cam Forward all mail ta Mote this well move your mall account aad al associated wan and send ali ew mail to the address Hated felon ee The E mail Alias section above allows you to add up to 100 different addresses for which e mail arrives at your one main account For example if your userid is Bob and you make an alias called Jim any mail sent to Jim domain com will be delivered to your Bob domain com account You must click on Save to save your changes to this panel In the section labeled Forward all mail to above you can insert a new address for which you would like all e mail addressed to your old address to be forwarded to Your existing mail will be removed from the mail server and all new mail will be redirected to the e mail address that you enter Itis very important to retrieve any existing mail from the server before you enable this feature or it will be lost permanently To remove a forwarder simply delete it then click on Save 19 EUCP N Drive Remote Network Storage Storing critical files on the network reduces the risk or impact of ma
26. rements Download page shown below Selecting the Download link will begin the download process Versions of Windows Operating systems not shown on the System Requirements page will not work with N Dnve It isrecommended that you upgrade to a supported Operating System in order to use this product It isnecessary to contact Customer Service to activate this product Be sure and ask about a number of storage capacities that are available This product may incur additional billing when used System Requirements Windows NT 4 0 2000 4P Pentium or higher 50 MB of available hard disk space Internet access Minimum system RAM 641168 Download N Drive client application Download windows NT 4 0 2000 XP users 20 Installing the N Drive Client After selecting the download box you will be asked if you want to run or save the installer application Select Run or Save If Run is selected the installer will begin and open the Install Wizard If Save is selected the installer file will be downloaded to the location specified in the Save Asdialog box Once saved locate the installer application and double click on it to begin the install process The installer application istypically named setupXYZexe where XYZrefersto the version of the Windows Operating system supported by the installer The Install Wizard will prompt you forthe folder destination to install the N Drive program files You can browse to select the folder forthe installa
27. s Folders inform Mon 10 15 am EEEE IT TTT afresh folder list Current Folder Work Emails E mail Quota 0 11M of 20M Sign Out Compose Addresses Folders Options Search Help Calendar Notes GreyMail INBOX 36 Toons All Viewing Messages 1to 8 6 total purge aris Oren F Brot ai vove JI ead Fleg J_Unieg Delete From O Date T sain ti lt lt August 2005 gt gt Demo User 9 57 am GreyMail 2 be i j Demo User 9 54 am C Demo User 9 57 am hl lyAccoun Change Notification l Demo User 9 54 am bd MyAccount Change Notification m Demo User 9 57 am tifi l Demo User 9 54 am m Demo User 9 57 am l Demo User 9 54 am e i Forward Full a oni Th pi My Gi Ca Ci j i Viewing Messages 1 to 8 6 total 14 EUCP Greymail This link on the EUCP takes you to your Greymail account where you will find e mails determined to be spam and e mails containing viruses You may also access Greymail by browsing to http greymail skybest com The Greymail home page is shown below Max Results Per Page 25 A T fami v i HARE AS HARKE AS DELETE FORWARD ALLOW MIEU READ UNREAD SELECTED SELECTED ALLOW SEHMDER STATS Diapayng 3 00 45 01 De Messages Place cursor on image for detail key lt o Gi be fi lt H gt F3 HS Bet you ve seen this hot sector grow E detail 08 22 06 41 am Please note the OPTIONS link at the top right of th
28. tion and then click on Nextto install or click on Cancel to exit the Install Wizard The Install Wizard will copy the program filesto the destination folder and then install the program A restart is required to activate the N Dnive application The Install Wizard will also create shortcuts in the Start Menu All Progra ms N Dnve folder for N Dnve and Uninstall N Drive Select the shortcut to run the program The Uninstall shortcut is used to uninstall the program should this be required Starting N Drive When the N Drive program is initiated for the first time by selecting the program Icon in the Start Menu Programs list system tray or double clicking the shortcut the following screen isshown Your Usend will be displayed in the Use mame field N Drive Password settings Dre Advanced w Secure connection SSL This screen serves several functions including asdetailed below e Allow accessto network storage functionality through your full e mail usemame and password This functionality must be activated by Customer Service e Selecting the Drive letter associated with the network drive from the drop down menu Typically letters D thru Zcan be assigned asthe drive designator 21 e Selecting whether you want the drive to connect at system startup by clicking on thischeckbox This will connect the drive ea
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