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New Users Guide Retail Portal
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1. Still Have Questions A Retail Portal users manual is available under the Help tab You can also contact the Appriss Operations Center at 1 877 502 2501 or via e mail at aocd appriss com to answer any other questions you EVANS E 3 ie Bb 4 Ls r Aporiss R 02 11 New Users Guide Retail Portal Frequently Asked Questions amp Effective Tool Tips to Maximize Your Retail Portal Experience Connecting Precursor Retailers Retail Portal gives retailers an instant up to date database of precursor records and other data from thousands of retailers across the country This guide will serve not only as a reference for our most commonly asked questions but also provide effective tips for using the application FEATURES Q What features are in Retail Portal A You may have access to the following e Transaction enter precursor purchase transactions e Reports purchase logs ACCESS m Q What do I do if I forget my user name or password A Click the Forgot Password link to retrieve the requested information Q Is there a time when Retail Portal would ever be unavailable A It could possibly be unavailable on Wednesdays from 4 00 a m to 6 00 a m EST during the regularly scheduled maintenance window Q My new co worker wants access to Retail Portal Can I just let him use my user name and password A Each Retail Portal license is valid for one user Conta
2. ct your site administrator to request additional user accounts Q Do I need to have a separate login for each pharmacy work at since am a floater A No we will set up a floater role so you can access multiple pharmacies with one unique user name and password DATA Q How current is the data in Retail Portal A Data in Retail Portal is real time Q How far back does the data go A The data goes as far back as when the pharmacy began submitting transactions Q Can you void a transaction A Yes refer to the user manual for specific details on how this can be done N Natonal Precursor Log Exchangs re Biki Fapte Wicher Ey Fafi Hel BA Rapis ELISE s Pian ery Pancha HewSeaech Back b d _ Add Watch File a ore pa ete fairy for ord paraan piada COCK on The perks Aare Uncevned af Lie hon of tha aapa Exvceedance Repon Total Rawal 77 AE FEC 15g par day 4 F 1 CVS DECON 17 HR GHE F i FED Gq ia 30 FEC gin 30 cays FED 3 69 p r diy FEC 1 50 p r day FED 89 in 30 days CVS ALGHD MHA OCT 3 i FED gg in 30 daya ALEVE COLDISIN JEST CVS ALGO MHR 1507 CLARTHD 7HR DCT FED 3 6g par day PEC 9g im J diya OME ALG MHA WT E FED 3 6g par day CLARTHAG MHA 15T ALEVE GOLDIN HET CATHO HHA CT CLAATHHD MHA ICT CLARTHAD MHA 1ScT al ar es FED 3 6g par day Tool Tips Mmmm e Log into the Retail Portal s secure Web portal via e Transaction page yo
3. ur company s prescribed method Enter your User ID and Password e Information Section Complete the required fields as noted with an asterisk After entering the ID Number Type and Issuing Agency click on the Find icon If the customer has previously made a purchase the rest of the customer s information will automatically populate the information fields e Describe Product Section Begin typing the first few letters of the product name or the first few numbers of the UPC and a list will appear Select the product and enter the number of boxes being purchased e Complete other information as required Click submit Safety Override button This allows you to proceed with a sale if the customer s purchase exceeds allowable amounts becomes belligerent and you are concerned for your safety Confirm Transaction If information is incorrect click edit and make changes If information is correct click YES to add it to the database Selecting NO will end the transaction and clear the transaction page Returns Complete the required fields as noted with an asterisk After entering the ID Number Type and Issuing Agency click on the Find icon Voids To remove a purchase enter the Transaction Number and click submit Transaction Report This provides a list of transactions based on a date range entered
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