EE400-R Broadband Router
Contents
1. v Be Links rect Eng Service Time Allocation For the Internet access of all LAN client PCs can be blocked by 1 continuous usage time or 2 a pre defined time zone 9 Normal By Continuous Usage Time By Time Zone Save amp Restart Internet Service Time Allocation Administrator can now apply a limit on all the clients or computers that are connected to the router For example If it is set from 9 00AM 12 00PM that means the clients can only log onto the WAN LAN from between those times Administrator can choose either by continuous usage time or by time zone This option is set at Normal by default which means the connection is always allowed Section 4 LAN PC Management Similar to Service time Allocation but instead of changing the time the administrator can block the access based on the Computer Names and MAC Addresses 24 File Edt View Favorites Tools Help Qe amp a 5 pe Search She Favorkes reds Led i e wj IJ d 8 x8 Address 48 http 192 168 8 1 v Eco kinks Broadband Router eR LAN PC Service Time Management Device Inf f D f ar SEINS ENRD Choose a specific PC by computer name or MAC address Administration and assign the all time slot for it to access Internet EZ Setup example if you select 09 for one of the connected PCs this PC WAN will be able to use Internet service from 9 00 until 9 59 LAN Advanced 9 Disable Enable2. Install and see if that helps If the lights on the router went out and doesn t flash anymore then most likely the router might be defective Q How dol setup a VPN Virtual Private Network PPtP A Please note that this router supports only PPtP Packet Pass Through First you need to understand that there are three protocols of VPN software They are the following 1 PPtP Point to Point Tunnel Protocol supported 2 L2tP Layer 2 Tunnel Protocol not supported 36 3 IPSEC Internet Protocol Security gt not supported The router itself does not have a VPN function It is allowed PPtP Packet Pass Through once the router has updated the firmware to version 1 91 or above To setup a PPtP Packet Pass Through on the router please go to 1 Virtual Server under the router s configuration page 2 Open service port 1723 for your VPN server IP address 3 Click on Save amp Restart to take effect The steps above will allow the packets to pass through Reason for this is because if this function is not enabled the router will automatically block the packets that are coming and out of the router Q I have several static IP addresses and would like to run them with my router how can I do that A First off you have to go to the router s configuration page http 192 168 8 1 1 Go to WAN section under easy setup on the router page and bubble in Static IP 2 Input one of your static IP address in the
3. Sontroh Save amp Restart Auto 2 Way Applications Dynamic DNS UPnP LAN PC Service Time Management By allowing disallowing any particular computers to browse the WAN based on their MAC addresses and the computer names MAC address can be found on the Ethernet adapters and the computer names are found under My Computer under Microsoft Windows Operating Systems By default this function is set at Disable Section 5 URL Blocking URL Blocking allows the administrator to block certain URL web addresses so clients cannot log onto the designated pages that administrator have blocked By default this option is set at Disable 25 File Edt View Favorites Tools Help Q di amp a 5 P Search She Favortes reds e E a wj LJ d 8 x8 Address http 192 168 8 1 v Eco inks Broadband Router URL Blocking Device Inf e SUES Prevent any LAN client PC from accessing unwanted Internet site Administration by partially matched URL keywords EZ Setup 9 Disable Enable WAN Save amp Restart LAN Advanced Access Control MAC Filter Service Time LAN PC Management URL Blocking Virtual Server DMZ Auto 2 Way Applications Dynamic DNS UPnP l internet URL Blocking Administrator can enable this function and put in the URL of a page and clients will not be able to log onto it User can block all the way up to 8 URLs Section 6 Virtual Server Virtual Server can allow t
4. but still can t get my router to work with my Internet Service Provider A Check the following 1 Make sure the Ethernet cable is working 2 Make sure the lights on the router are flashing this indicates that there is traffic coming and going from the router to the modem 3 See if the network adapter was installed properly and inserted into the slot on the motherboard correctly 4 Confirm there is internet connection WAN Connection coming in from your ISP or the modem 5 Double check the WAN IP addresses on the router If the WAN IP addresses are shown but can t connect that means the source is being blocked from the operating system by software or perhaps hardware Occasionally the anti virus or firewall programs might stop an IP from coming in and going out of the network Disable the software if you have one and try again Note if you re not getting the router s IP or a WAN IP address after you plug the cables into the router and to the computer then do an IP release and renew To do this 33 For Windows 95 98 ME Go to Start gt Run and type in winipcfg and press Enter or click Ok 2 It should bring a dialog up and give you a list of network adapters you have on that system you re using 3 Select the Ethernet adapter that is connected to the router and click on Release All this should take few moments and upon completion it ll give you all 0 s 4 After the
5. e Power adapter should be connected to the power port on the router e Computers are to be connected to port 1 4 on the router Typically with a straight through cable Cat 5 Cat 5e Chapter 2 Quick install The following steps are setup processes for most common broadband internet service providers This section will be divided into three parts Part one is for cable internet setup part two is for DSL internet setup and part three is for Macintosh Users Note the http 192 168 8 1 is the main console page for the EE 400R Internet connection is NOT required upon installation of this router Any computer that is connected to the router s port 1 4 is capable of changing the settings on the router It does not have to be a designated port or computer to change the settings of the router Before you start Make sure the internet connection from your ISP is working Check to see if there is a connection coming through your ISP modem to your computer Also check and see if the lights are properly on when the router is connected with the computer s and the modem Part 1 Cable internet setup Section 1 1 Turn off the cable modem and the router Connect an Ethernet cable from the cable modem to the WAN port of the router Connect your computers to ports 1 4 on the router Power on the router Power on the modem Power on your computer p gi qs oa DJ Note Make sure the WAN LED light and ports 1 4 LED lights are ON at the front pane
6. IP has been released click on Renew All this will refresh the IP addresses on the computer 5 If the IP address says 192 168 8 XX then that means there is a connection between the modem and the router For Windows 2000 XP 1 Go to Start gt Run and type in command and press Enter or click Ok 2 This should bring up your MS DOS Prompt 3 At the prompt type in the following ipconfig release and press Enter 4 After the process has finished type in ipconfig renew and pres Enter 5 This will refresh your IP addresses To do a proper power cycle reset on the router modem computer 1 Turn the devices listed above off 2 Turn the router back on after few minutes 3 Turn the modem back on after few minutes 4 Use a paper clip or pin and reset the router Insert the pin and hold down the button for five seconds 5 Turn back on the computer s and see if you can go online Q Does the router come with firewall protection A Yes a built in hardware firewall is placed inside of the router It protects intruders hackers from vandalize your information Q Can I turn the firewall function off A You can t turn the firewall off but you can make yourself seen on the WAN side To do this just enable DMZ and that should allow others to see you or your server Q Everything works great on the router but for some reason the router keeps dropping my connection once in a whil
7. My router allows me to send e mails out but doesn t allow me to receive e mails or the other way around why A This usually happens when the MTU Maximum Transfer Unit on the router is different than the one your ISP provided Please contact your ISP and get the correct value of the MTU and upgrade the firmware afterwards Once the firmware is updated 1 Go to the router s configuration page http 192 168 8 1 2 Once you re there log in with the administrator password admin by default 3 After you have logged in type mtu cgi at the end of the address It should look like this http 192 168 8 1 mtu cgi require firmware v1 52 and up 4 Once you have successfully logged onto the MTU setup page input the MTU values your ISP have provided you and click on Save amp Restart Q The router and computers works fine but for some reason when it tries to load web pages it would take a long time before it completes A Try to update the firmware on the router first Check and see if there is third party program running in the background that is eating up your resources Also check and see if the router is overheating or hotter than usual It is better not to have the router on the carpet floor or inside of none air flowing environment Q My router was working fine for a while and all of sudden it stopped working what should do A If you have moved to a different place or perhaps changed to a different ISP try the Quick
8. and the hub Table A 2 Straight Through Cabling Wire Becomes 1 A 2 3 6 38 Connection between Hub and Hub In a crossover cable the orders of the wires change from one end to the other Wire 1 becomes 3 and 2 becomes 6 The crossover cable is used in connecting hubs directly Table A 3 Wire Becomes 1 c gt 3 2 L 6 3 EL 1 6 gt 2 39 WAN I F WAN cabling LAN I F LAN cabling LED indication Button Power Input Dimensions Unit Weight Certification Operating Temp Storage Temp Operating Humidity One RJ 45 port IEEE 802 3 100BaseT CSMA CD UTP category 5 10 100 Mbps Four RJ 45 ports IEEE 802 3u 100BaseT CSMA CD UTP category 5 switched 10 100 Mbps Power WAN Link Act 10 100 Factory default setting External DC 7 5V 1A 255 x 185 x 93 mm TBD 1050g FCC class B CE mark 0 C to 40 C 32 F to 104 F 20 C to 70 C 4 F to 157 F 1096 to 8596 non condensing 40
9. settings on the router Section 1 Broadband Router Device Status 14 Fie Edt View fFavertes Tools Heb rd Broadband Router Device Status 0 6 0 0 DHCP Client Detached ISP Side WAN Submet Mask m 5 0 isp Side WAN Gateway baso isp Side bese 9 0 6 0 is Side 192 163 5 1 Local Side DHCP Server 192 162 5 17 123 Local Side Last Updated Thursday October 30 2007 2 19 42 PM Retresh Administrator Password Defaultad min Login E doe ierat Note this page will be displayed after you have entered http 192 168 8 1 under your internet browser The Device Status page tells you what are the current IP addresses you re getting from Your ISP Internet Service Provider your router and the last log on that was the Refresh button will reset it back to your current login Press Administration Password is where you enter the password to log into the router s configuration page By default the password is admin and it is case sensitive The password can be changed under Administration page once you re logged into the router page After you have input the password click on the Login to enter the next page Section 2 Broadband Router Device Info Continued 15 File Edit View Favorites Tools Help ay Qs Q x 2 Le JO search Sie Favorites QUI Media c1 eS m land a A 3X Address http 192 168 8 1 vide Links Broadband Router English Dev
10. the first LAN PC has released it Release means that the first PC doesn t use that trigger port for more then 5 6 minutes By default this option is set at Disable Section 9 Dynamic DNS This option will automatically translate your domain name to your WAN IP address for others to access your page File Edt View Favorites Tools Help s Om O AAO Deo rem Ome O 2 2 x LE AS Address 4 bttp 192 168 8 1 SB us Broadband Router Device Info y Via www dyndns org DNS service provider Administration the WAN IP can be sent out for updating your registered domain name 9 Disable Enable Auto 2 Way Applications Dynamic DNS Internet Dynamic DNS If you don t have a domain name and a host setup then others will require a Dynamic DNS to log onto your webpage This enables others to see you on the WAN side and allows them to browse your own page Often the server will automatically update your WAN IP address therefore the Dynamic DNS function allow the update to be saved so others can still browse your page without the changes to be made manually For further information please visit www DynDNS org and by default this function is set at Disable 30 Section 10 UPnP Universal Plug amp Play Universal Plug and Play is designed to support zero configuration and automatic discovery device categories from a wide range of vendors With UPnP enabled the internet Gateway Device IGD coul
11. 0 45 5F Restart Restart System v amp Done D internet 8 View System Event Log Allows users to view the most recent events that have happened For example each time when a user logs onto the ISP Internet Service Provider it will record it under the log It will be erased every time the router is unplugged and plugged back in This function provides administrator a convenient diagnostic method for troubleshooting It also records the detailed intruder information for analysis Press REFRESH button to display the latest events Clone MAC This allows the router to a copy of the Ethernet adapters MAC address It is used only when a user have trouble connecting to the ISP Internet Service Provider Please refer to our FAQ guide for further explanation Restart System This option will refresh the router if there were any changes made Force router to do a system restart immediately It is not commonly used Section 4 WAN Wide Area Network File Edt View Favorites Tools Help Back 7 1 DA Search Favorites Media gt Coy Se w Pp Ou O HAG Aeros Qe e 3 Address 48 http 192 168 8 1 vidco tnks EZ Setup WAN Device Info Administration WAN Connection Type static DHCP Client EZ Setup O PPPoE PPTP Client WAN LAN WAN IP Address 9 9 9 9 Advanced WAN Subnet Mask 0 0 0 0 Access Control WAN Gateway 0 0 0 0 MAC Filter WAN 1st DNS 0 0 0 0 Service Time WAN 2nd DNS 0 0 0 0 LAN PC M
12. A 3X Address http 192 168 8 1 vide Links Broadband Router English Device Info Device Info MS Hardware Release ID R1 06 Administration EZ Setup Firmware Version V1 94Tb EN WAN Connection Type DHCP Client Detached LAN Dial up Duration 00 00 00 00 00 00 Advanced WAN MAC Address 00 90 47 00 45 8F Access Control WAN IP Address 0 0 0 0 EEE WAN Subnet Mask 0 0 0 0 Service Time WAN Gateway 0 0 0 0 LAN PC Management i URL Blocking WAN DNS 0 0 0 0 0 0 0 0 Virtual Server LAN MAC Address 00 90 47 00 45 90 DMZ ILAN IP Address 192 165 8 1 Auto 2 Way Applications DHCP Server 192 168 8 17 128 On Dynamic DNS 7 BU pm noms B IWAN Traffic Bytes Rx0 Duration 00 32 45 Last Updated Thursday October 30 2003 2 24 51 PM Done Internet 4 The page should look like this after you have logged onto the next page The next step is to click on the Administration to the left side of the screen 10 File Edt View Favorites Tools Help Q x 2 f JO seat shy Favores Ame 2 2 G m Wass Address Af http 192 168 8 1 v Eco inks Le ci Englist Administration aati ee o Sys Administration System vetitug EZ Setup Reset System Setting to Factory Default Reset to Default WAN and Restart Automatically after Completion LAN Backup Setting Advanced Backup System Setting Access Control Restore Setting MAC Filter Restore System Setting Service Time LAN PC Manage
13. AN IP addresses are listed it means the router is getting a connection from the modem your ISP Try to see if you can go onto the internet by reopening your internet browser and input a website URL If you still cannot get online please see FAQ If you do not get any numbers and they are all 0 0 0 0 please continue with the installation 5 Most of DSL internet service providers have PPPoE type of connection Bubble in PPPoE as your WAN Connection Type and it should bring down a longer menu with PPPoE Account that is where you input your full primary e mail address from your ISP i e username domain net Some DSL ISP use only a username as your PPPoE Account name 6 Next type in the password for that e mail account in PPPoE Password 7 PPPoE Service Name Dial on Demand and Auto Disconnect when Idle should be left as is After finishing the input on the PPPoE Account and PPPoE Password press the Save amp Restart button for the changes to take effect 8 A Connect or a Disconnect button should appear after the Save and Restart If it appears to be Connect then click on the Connect button and the router will try to communicate with your ISP Once the process is finished the Connect button will become a Disconnect button and if a Disconnect appears then it means you re already on the internet and ready to surf the net Aftermath Co
14. EE 400R Broadband Router User Manual Copyright The contents of this publication may not be reproduced in any part or as a whole stored transcribed in an information retrieval system translated into any language or transmitted in any form or by any means mechanical magnetic electronic optical photocopying manual or otherwise without the prior written permission Trademarks All products company brand names are trademarks or registered trademarks of their respective companies They are used for identification purpose only Specifications are subject to be changed without prior notice Copyright 2004 GigaFast Inc All Right Reserved FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against radio interference in a commercial environment This equipment can generate use and radiate radio frequency energy and if not installed and used in accordance with the instructions in this manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures are necessary to correct the interference CE Declaration of Conformity This equipment complies with the requirements relating to electromagnetic
15. LAN user Access privilege Administrator can arrange interior LAN user s access privilege to Internet by IP address TCP IP port service URL name keywords and 24 hour time zone Virtual Server Port forwarding function Internet servers WWW FTP E mail in LAN could be virtually exposed to WAN for outside Internet user access This is a useful and secure network deployment for Internet servers DMZ De Militarized Zone Host Administrator can expose a host PC in LAN to the Internet without any firewall protection mechanism This option allows a full two way communication between the local host PC and remote Internet node ex bi directional games video audio conferences Multi DMZ Host support In static IP configuration with a range of legal IP address Administrator could totally expose more host PCs in LAN to the Internet according to LAN WAN IP address mapping Package Content One EE A400R One power adapter One Warranty card One paper manual OR one manual CD Requirement One Ethernet based broadband Internet connection Cable ADSL modem or other router One PC with a network card and TCP IP protocol stack Installed Microsoft Internet Explorer browser V 4 75 or above Panel Wire Diagram g c POWER WAN WAN DCIN DSL Cable Modem Ethernet Broadband Router WAN PPPoE DHCP e The modem should be connected to the routers WAN port with an Ethernet cable Cat 5 Cat 5e
16. anagement Lease Time 0D 0H 0M 05 DHCP Client Domain Name Optional DHCP Client Host Name Optional Save amp Restart Done qp internet 19 WAN Connection Type This section allows the user to set the proper type of WAN connection is being used By default the DHCP Client is bubbled Each type will give you some other options For example After the PPPoE is bubbled it will give you extended options like PPPoE Account PPPoE Password to fill out Read Chapter 2 Part 2 Section 2 Once the settings are provided make sure you click on the Save amp Restart button for it to take effect Note the DHCP Client Domain Name and Host name is optional It is not commonly used so users can avoid this unless the ISP demands it Section 5 LAN Local Area Network File Edt View Favorites Tools Help Qe c ix E O Search Sr Favortes reds e E w LJ Kd 8 3 Address 48 http 192 168 8 1 vco inks Broadband Router EZ Setup LAN LAN IP Address 192 168 8 1 DHCP Server Enable Disable DNS Proxy 9 Enable Disable IP pool from 192 169 8 7 to 192 165 5 128 DHCP CientList_ More URE Blocking Virtual Server DMZ Auto 2 Way Applications Dynamic DNS UPnP E Done Internet LAN IP Address This shows the current IP address on the LAN side If a user is running a static IP and cannot log onto the router page then changing the LAN IP Address might be needed By defaul
17. box and click on Save amp Restart 3 Go to DVZ section you can enable up to 8 static IP address at one time 37 Appendix A Cabling and Pin Assignment A 1 RJ 45 There are different grades or categories of twisted pair cabling Category 5 is the most reliable and is highly recommended Category 3 is a good second choice Straight through cables are used for connecting computers NIC cards to a hub Crossover cables are used for connecting a hub to another hub The router provides a built in uplink normal switch Uplink mode is crossed internally which allows you to link or connect hubs together with a straight through cable instead A 1 1 RJ 45 pin assignment There are 8 thin color coded wires inside run from one end of the cable to the other All 8 wires are used Table A 1 RJ 45 Color Chart Wire5 White with a Blue Stripe Wire7 White with a Brown Stripe Note To determine which wire is wire number 1 hold the cable so that the end of the plastic RJ 45 tip the part that goes into a wall jack first is facing away from you Face the clip down so that the copper side faces up the springy clip will now be facing the floor when looking down on the copper side wire 1 is on the far left Connection between NIC card and Hub In a straight through cable wire 1 2 3 and 6 at one end of the cable are the same as wires 1 2 3 and 6 at the other end The straight through cable is used to connect the NIC card
18. can t access them Section 2 MAC Filter 22 MAC Filtering will block or allow the MAC addresses that are on the Ethernet adapters Administrator can enable this function to block or allow certain computers or the entire network to access the router or network File Edt View Favorites Tools Help O Ox 2 0 Jerem Qe O Z 9 18 53 eme Address http f192 168 8 1 YE nis Broadband Router MAC Filter Device Info According to the LAN client PC s MAC address router can Administration allow block the Internet access of these LAN client PCs EZ Setup 9 Disable Enable wa LAN Advanced Access Control MAC Filter Service Time LAN PC Management URL Blocking Virtual Server DMZ Auto 2 Way Applications Dynamic DNS UPnP v amp Internet MAC Filter Enable it to set which MAC addresses the administrator would like to block so the blocked clients can t make changes on the router The clients are still able to get onto the router though without making any changes This function is set at Disable by default Section 3 Service Time This page allows the administrator to set a time limit duration of the router 23 File Edt View Favorites Tools Help Qe amp x a T j Search She Favortes reds Led 3 5 wi LJ Kd 8 x8 Device Info Administration EZ Setup WAN LAN Advanced Access Control Auto 2 Way Applications Dynamic DNS UPnP a Address bttp 192 168 8 1
19. compatibility EN 55022 A1 Class B and EN 50082 1 This meets the essential protection requirements of the European Council Directive 89 336 EEC on the approximation of the laws of the member states relation to electromagnetic compatibility Table of Content Chapter 1 Features Package Content Requirement Panel Wire diagram Chapter 2 Quick install Chapter 3 Basic Configuration Chapter 4 Advanced Configuration Chapter 5 Frequently Asked Questions FAQ Appendix A Cabling and Pin Assignment Appendix B Technical Information Introduction Congratulations on your purchase of this outstanding Broadband Router EE 400R This product is the perfect option to connect a group of PCs to a high speed Broadband Internet connection or to an Ethernet based Backbone ETTH ETTB Ethernet to the Home Building Configurable as a DHCP server this product is the only externally recognized server device on your local area network LAN Thus even a non technical person will easily configure it to meet other popular applications This product does not only provide a complete solution to share the Internet bandwidth it also serves as an Internet Firewall to protect your LAN data from being accessed by outside intruder hacker Since all incoming data packets can be analyzed or monitored all unwanted packets may be filtered out and be recorded as an intrusion event EE400 R can also be configured to block some internal LAN user s access to t
20. contact one of our lines listed below Tech Support techsupp 2gigafast com or 1 888 433 6788 RMA Replacement rma gigafast com or 1 866 964 2970 Customer Service customerservice gigafast com Thank you for choosing GigaFast 32 Chapter 5 Frequently Asked Questions FAQ Still having trouble setting up this router Please read the following questions and answers to solve your problems with the router Q can t seem to log onto the Broadband Router Configuration page http 192 168 8 1 A If you have already followed the instructions from the manual and still can t log onto it 1 Please do a power reset on the router For example Turn the router off for few minutes and turn it back on 2 Use a paper clip or a pin to do hardware reset the router On the router there should be a pin sized hole and that is where you insert the pin Once the pin is inserted hold it down for 5 seconds and you should see the lights on the router flash for a moment 3 Try to ping http 192 168 8 1 if you can receive an IP but can t ping the router that means the router might be defective Perhaps try another cable or different port on the router 4 Make sure you have the same subnet mask between the computers and the router 5 f you did a ping on the router and gets a reply like 169 xx xx xx that means the Ethernet cable might be bad or check your Ethernet card for proper installation Q have followed the Quick Install
21. d be discovered and detected by UPnP capable PCs Thus IGD devices could be easily managed by windows system It recognizes a hardware be plugged into the router and function as one This function will only work under Microsoft Windows ME amp XP based Operating Systems File Edt View Favorites Tools Help B Qe gt x EEA Pp Search Sie Favortes reds H 3 iwi BURB Address 4B http 192 168 8 1 Ee v Broadband Router UPnP Universal Plug and Play is used to support auto discovery and easy Device Info Administration configuration for Internet Gateway Device IGD in WinMe XP 9 Disable O Enable Advertisement Period 60 30 1800 seconds Save amp Restart i Done internet UPnP Once it is enabled this function will allow the software on the hardware device to have a time limit before it s recognized as a device Basically this allows the Windows ME XP to access the router s configuration page http 192 168 8 1 through Network Neighborhood You can change the value by putting in a different number as long as it s between 30 1800 seconds or 30 minutes This function is not commonly used so by default it is set at Disable Conclusion This concludes the Basic amp Advance Configuration for the EE 400r The most common questions are answered based on these two chapters If you need further assistance or 31 perhaps require more information then please visit our FAQ guide or
22. e A If that is the case please update the firmware on the router to the latest version available on our website www gigafast com and go to support then choose the proper model number 34 EE 400r to download the firmware for the router If this still doesn t solve the problem then please contact our tech support line Q I m trying to play games online with the router but it won t let me A Try to enable DMZ and see if that helps Put the last two digits of your current IP Addresses into the empty box under DMZ and click on Save amp Restart Restart the computer afterwards If DMZ does not help that means the game server might need you to open some ports for the router to play Get the port numbers and go to Part 2 of this FAQ to find out more information on how to fix this issue Q have a Motorola Surf Board Series modem and after plugged the cable from the modem to the router s WAN port the WAN light doesn t seem to light up and can t log onto the internet A Unfortunately the Motorola Surf Board Series modem 3100 4100 4200 etc is not compatible with our router until you upload the WAN fix for the router Please go to our website www gigafast com or send us an e mail regard this problem and we will send you a copy of the WAN fix immediately Q Does the router work with AOL Broadband Internet Service A Unfortunately AOL America Online uses a different Proxy setting It requires upon log on and th
23. e router can t bypass that We might have a firmware update for this issue later in the future Q Is there a way to boost my internet connection to have a faster download upload speed with this router A A router does not provide the bandwidth from your ISP Your ISP decides how much bandwidth to be produced and sent in and out of their servers Disabling the anti virus program or third party firewall programs might help a little bit but it is up to personal preferences Q I have two computers or more and one of them is able to go online but the other one says IP Conflict or just can t go online A If you have an IP conflict within the network do an IP release and renew then restart the computers to see if that helps If only one of the computers does not work then do the IP release and renew on that particular computer If none of it helps turn the router off and turn it back on after few minutes If problem still exists update the firmware on the router 35 Q have tried to update the firmware on the router but it keeps telling me Update Failed A You might have downloaded or received the wrong firmware Check the bottom of the router and look for a serial number it usually starts with an A or a B Then send us an e mail and we will send you the correct firmware If you are a MAC user please always use IE browser to do the firmware update If you have a OS X you can also use SAFHI browser to do so Q
24. he Internet for management purpose Usage Diagram able D 73 ab wt iim AD Secure Internet Access via Cable DSL Modem Chapter 1 Features Connects to 10 100M Broadband cable or DSL modem or Ethernet backbone for Internet Surfing Multiple WAN connection type Static IP for lease line or router router interconnect DHCP client for most cable modem service PPPoE for Dial up ADSL service PPTP client for some European Dial up ADSL or L2 VPN application Equipped with a 4 port 10 100M switched Hub for LAN users DHCP Server DNS proxy support can save an extra PC Server in LAN All the networked computers in LAN can retrieve TCP IP setting IP address subnet mask gateway DNS automatically from this device Simultaneously act as both DHCP Server on the LAN and a DHCP Client on the WAN for most easy application Connects multiple LAN PCs to the Internet with only one dynamic assigned IP address NAT mode or a range of legal IP address NAT Routing mode Web based configuring it is configurable through any networked computer s web browsers using Internet Explorer or Netscape browser Allow Deny remote administration through WAN connection by Web browser Firewall capability to protect LAN PCs from outside intruder access attack Avoid unwanted packet from WAN Wide Area Network and provide a system event log to record intrusion information Date Time Source IP address amp Port
25. he administrator to open one or multiple ports on the router for a LAN PC 26 File Edt View Favorites Tools Help Qe amp x a A pe Search She Favorkes reds Led 3 wi LJ Kd 8 x8 Address http 192 168 8 1 Eco inks Broadband Router Virtual Server Device Inf tara SUES For some specific well known service ports in WAN router Administration can forward the incomi s to the specified PCs in LAN EZ Setup Thus there are many servers could be installed in one or many LAN PC s 9 Disable Enable Save amp Restart Auto 2 Way Applications Dynamic DNS UPnP v Done QD internet Virtual Server If the user has a server behind the route he she can open a particular port or ports to allow incoming and outgoing traffic through the router This function is mainly for computers that are on the network By default this setting is set at Disable if you have trouble opening ports please read our FAQ section to understand more about Virtual Server Section 7 DMZ DMZ De Militarized Zone allows the port on your computer to be seen outside of your network It basically allows you to be shown on the WAN side This function is mostly used for game or program specific purposes In comparison with the virtual server DVZ is not protected by firewall Enable DMZ host are dangerous and subject to be attacked accessed by internet intruder hacker However DMZ host is able to gain full access privilege right to inte
26. ice Info Device Info rae 3 Hardware Release ID R1 06 Administration EZ Setup Firmware Version V1 94Tb WAN WAN Connection Type DHCP Client Detached LAN Dial up Duration 00 00 00 00 00 00 Advanced WAN MAC Address 100 9047 00 45 8F Access Control WAN IP Address 0 0 0 0 EEE WAN Subnet Mask 0 0 0 0 Service Time WAN Gateway 0 0 0 0 LAN PC Management i URL Blocking IWAN DNS 0 0 0 0 0 0 0 0 Gintin Beryen LAN MAC Address 00 90 47 00 45 90 DMZ LAN IP Address 192 165 8 1 Auto 2 Way Applications DHCP Server 192 168 8 17 128 On Dynamic DNS i inn WAN Traffic Bytes Rx Duration 00 32 45 Last Updated Thursday October 30 2003 2 24 51 PM Done Internet After you entered the password for the Administration Password and have logged onto it a page like this will display It is similar with the previous page but with more options to choose from On the left side is where you adjust change settings for your router The middle Device Info tells you exactly what the current version of firmware is running and if you are getting IP addresses from outside or within your network The details of each selection on the left of the page will be described as we move on to the next sections Section 3 Administration Part 1 16 File Edt View Favorites Tools Help Qe Q x a 5 Search She Favorkes vens E 2 wj LJ d 8 x8 Address 8 http 192 168 8 1 Eje lux Admin
27. ion 1 Access Control Access Control allows you to set some of the security features for the administrator It also gives the ability to access from outside to the router Once the changes are made click on Save amp Restart to have the changes take effect 21 File Edt View Favorites Tools Help Qe amp x a A pe Search She Favorkes reds Led Sy ee wi LJ d 8 x8 Address http 192 168 8 1 vE inks Broadband Router Access Control Device Info Administration Response to Ping from WAN S Deny Allow EZ Setup Web Management from WAN Deny Allow Block Client in LAN 9 Disable Enable Filter Packets from LAN 9 pisable Enable Save amp Restart Auto 2 Way Applications Dynamic DNS UPnP amp nent Response to Ping from WAN If this option is allowed others can do a direct ping to the router from outside of your network Due to security reasons this option is set to Deny by default Web Management from WAN Enable administrator to log in and configure the router remotely from internet It is set to Deny by default Example http yourwanip 54321 Block Client in LAN You can block certain internet protocols IP s within your own network and disallow other clients or computers to access other pages within the network It is set at Disable by default Filter Packets from LAN This option allows the administrator to block certain ports on the router so other clients
28. istration Device Info i Administration EZ Setup Reset System Setting to Factory Default Resetto Default and Restart Automatically after Completion Backup Settin Backup System Setting Restore Setting Restore System Setting Administrator Auto 2 Way Applications Old Password Dynamic DNS UPnP New Password Confirm Password Ok Cleer Auto Logout when Idle Time is over 300 Sec Current Firmware Version V1 94Tb EEE 1 amp internet This page allows you to change some of the most commonly used items on a router Reset to Default By clicking this it will give you a confirmation on whether or not the router should be reset back to the factory default setting If you have accidentally changed a setting on a router and does not remember the setting you previously had then it is suggested that you click on Reset to Default button Backup System Setting This option allows storing your current settings by saving it onto your hard disk It saves the current settings on the router to your computer Restore System Setting User can obtain the router settings from here after the user has saved the information on the router This option can load previous settings from the hard disk Old Password New Password Confirm Password This section allows the user to change the administration password on the router A user can change the default password admin to a different password for sec
29. k Save button at the end 9 1 Oo c Please restart your Macintosh system for the changes to take effect 0 After the Mac is up and running open up your web browser and type in this address http 192 168 8 1 and follow the instructions under Part 1 and Part 2 to continue the installation Section 3 For Macintosh OS X or 10 00 1 Boot up your Macintosh computer 2 Make sure all cables are plugged in and all the proper lights are on Click on the Apple icon Go to System Preference Click on Network and choose New Location Select your Ethernet card under the first configuration box Pick the TCP IP tab and change it to DHCP Click on Apply to save the settings that you have just changed A reboot of the system might be required for the changes to take effect 00 00 O0 Note Once the settings have been changed the Macintosh computer should be able to log onto the router s configuration page and setup for the above 2 sections for your specific type of internet connection Please read through our FAQ guide if further assistance is needed on setting up a Macintosh Thank you for your patience Chapter 3 Basic Configuration The next chapter will explain in details of how each function on the router works It will be split a total of 5 sections Each section will tell you some of the most common and some advanced usages on a router Users can take advantage of this section to suit their own best
30. l of the router Section 2 1 At the desktop Windows based Operating System Go to Start gt Run and input this address http 192 168 8 1 and press enter 2 Your internet browser should automatically open up the Broadband Router page Example Fie Edt vew fFavertes Took Heb Broadband Router Device Status WAN IF Address 0 6 0 0 DHCP Client Detached ISP Side WAN Subset Mask 0 60 0 ISP Side WAN Gateway 0 0 4 0 ISP Side baso 6000 ISP Side Tiez 1655 F local Side DHCP Server m 162 5 17 123 local Side Last Updated Thursday October 30 2005 21942 PM Refresh Administrator Password Defaultad min Login 4 ore iterat 3 The password for the Administration Password is admin It is case sensitive so make sure the CAPS key is not on Once admin is entered click on Login to enter the router s configuration page Note Make sure the WAN IP address WAN Subnet Mask WAN Gateway and WAN DNS are filled with numbers This indicates that the router is communicating with the modem your ISP If you are able to get those numbers most likely you re on the internet Note the next step is for those who can log onto the router page but cannot get an internet connection through the ISP WAN IP addresses all show 0 s File Edit View Favorites Tools Help ay Q Bak J x 2 Le Search Sie Favorites QUI Media 3 2 wj a
31. ment URL Blocking Virtual Server Auto 2 Way Applications Old Password M ALLI n New Password UPnP Confirm Password OK Clear Auto Logout when Idle Time is over 300 Sec a S e l z D internet At the bottom of the Administration section you should see a button says Clone Upgrade Firmware Current Firmware Version V1 94Tb MAC Click on Clone MAC this will let the router copy the MAC address on the Ethernet adapter There should be a confirmation after you click on the Clone MAC button Acknowledge it and restart the computer afterwards If you still have trouble getting an internet connection or have other questions please follow the instructions in our FAQ S ection Part 2 DSL internet setup Section 1 1 PON Make sure that DSL account Login ID and Password is in hand i e username your_internet_company net Connect the DSL modem to the WAN Port on the router with an Ethernet cable Connect your computer s to port 1 4 on the router with Ethernet cable s Turn the computer s DSL modem router ON if they are off at this point Note Make sure the WAN LED light and ports 1 4 LED lights are ON in the front panel of the router Section 2 1 At the desktop Windows based Operating System Click Start gt go to Run gt and type in this address in the box http 192 168 8 1 and press enter Your internet browser should automatically open u
32. ngratulations you have just successfully installed the EE 400r You should notice after the connection has been established the Broadband Router Status page will display a list of WAN IP Addresses This shows that there has been a connection going through the modem and the router After this point you don t have use your DSL dial up software no more on your computer Note If no connections were made or the ISP did not establish a connection to your EE 400r please refer to our FAQ page Thank you Part 3 Macintosh Users Section 1 Since Macintosh uses the same type of internet browser Internet Explorer Netscape etc users can follow the same procedures provided under Part 1 for cable broadband internet services or Part 2 for DSL PPPoE based internet services Some Macintosh based Operating System might require some changes under its configuration The steps below will most likely allow your Macintosh system to communicate with the EE 400r after the changes have been made Section 2 For Macintosh OS 8 0 amp 9 0 1 Boot up your Macintosh computer 2 Make sure all cables are plugged in and all the proper lights are on 3 Click on the Apple icon to bring up the menu 4 Click on Control Panel 13 Then click on TCP IP Make sure Ethernet is selected where it says Connect as and change the configuration to DHCP 7 Leave the DHCP Client ID blank and close it 8 Make sure clic
33. oftware need 2 way access right and they open many TCP UDP ports simultaneously such as online game or audio video conference They always connect to an outside server with a fixed destination port Then the server would communicate with the application in LAN by using a predefined incoming port or a specific range of incoming ports If a user has trouble playing certain games and the games require a port to be opened then Auto 2 Way Application is the place to enable ports for it File Edt View Favorites Tools Help n Qe gt x 2 DP seat shy raves GP reds Sy eS LJ amp d 3 3X Address 48 hitp J192 168 8 1 v Ede inks Broadband Router Auto 2 Way Applications Device Info 1 1 LA 1 5 When the trigger port received a packet from a PC in the LAN then the Administration incoming WAN port s are opened to the PC which accessed the trigger port 9 Disable O Enable Save amp Restart amp internet Auto 2 Way Application Once enabled put the outgoing port in the Trigger Port box and incoming port in the Incoming Port All software games have its ports to be opened Obtain the port numbers and enter them under this section will allow the user to join any particular server without being kicked or timed out Please go to your software website to obtain the service port information for your software Once a trigger is occupied the second or later LAN 20 PC should not use that trigger port until
34. p the Broadband Router Status page See Part 1 Section 2 2 for image If the page shows Page cannot be displayed or blank then please go to our FAQ section for more helpful information 2 Enter default password admin in the Administration Password column make sure CAPS key is OFF and click Login 3 Once you have successfully logged onto the Broadband Router page you should see a list of various links on the left side of your screen See Part 1 Section 2 4 for image 4 Atthis point the WAN IP addresses should show all O s It is usual and common because the router hasn t been setup to have a connection between your ISP and the EE 400r Please click on WAN under EZ Setup and the page should look like this after File Edt View Favorites Tools Help 3 Q O MAD so rre Que O E S a JARS Address http 192 168 8 1 bee v Ede inks EZ Setup WAN Device Info Administration WAN Connection Type Static DHCP Client EZ Setup O PPPoE PPTP Client WAN LAN WAN IP Address g999 Renew Advanced WAN Subnet Mask 0 0 0 0 Access Control WAN Gateway 0 0 0 0 MAC Filter WAN 1st DNS 0 0 0 0 Service Time WAN2nd DNS 0 0 0 0 LAN PC Management Lease Time 9D 0H 0M 0S URL Blocking Virtuel Server DHCP Client Domain Name Optional DMZ Aito 2 Way Applications DHCP Client Host Name Optional Dynamic DNS Seve amp Restet UPnP E Done 08D Internet 12 Note In case if the W
35. rnet 27 File Edt View Favorites Tools Help O OH BA De drm O C Sa VARS Refresh Address hetp 192 168 8 1 v Eco inks Broadband Router All inbound packets from WAN are sent to the specific LAN client PC s 9 Disable Enable Save amp Restart Auto 2 Way Applications Dynamic DNS UPnP E Done Ern internet A The Host DMZ Enable it and input the last digit of your current IP address and it will open up you to the WAN side For example 192 168 8 XX The XX marks the last digits from the IP address you re getting on that computer If your IP address ends with 17 then put 17 in the empty box and click on Save amp Restart Some users might have trouble getting the router to communicate with their game console servers i e PlayStation2 by Sony or Xbox by Microsoft and if that is the case then enable DMZ and it should allow you to enter the server after save amp restart B Multiple DMZ host You can enable the Multiple DMZ host function only when your current WAN connection is STATIC This router allows 8 LAN PC at most in LAN to become DMZ hosts The mechanism of multiple DMZ host is based on the mapping relation between WAN STATIC IP and LAN IP These DMZ host IP will skip NAT port translation to gain unrestricted 2 way communication capability 28 Section 8 Auto 2 Way Application This section can let a user open certain service ports for software Because there is much internet s
36. t the LAN IP Address is 192 168 8 1 DHCP Server This allows the user to enable or disable the DHCP Server running on the router It is not recommended to change this feature unless the network demands it For 20 example If you re running a static IP address on the network and DHCP is not allowed or needed then disable it as needed By default the DHCP Server is enabled DNS Proxy If a user has a DNS Proxy that was set previously and would like to use it without having conflicts with the router then it is recommended to disable this feature By default the DNS Proxy is enabled IP pool from amp to DHCP server will offer unused IP from the IP address pool to the requesting computer End address must be greater then initial address By default the range is set at 17 128 DHCP Client List This is a list of your DHCP IP address information Example what computer at which computer s name on what MAC address of the network card did receive what IP address Chapter 4 Advanced Configuration This chapter will explain great details of advanced settings on the router A user can change these settings for their own needs and purposes or to fix some of the commonly known problems out there in the industry It will be divided into total of 10 sections and it is recommended and accessible for both home and business users Please refer to our FAQ guide if there is an unexplained question regarding the functions on the router Sect
37. urity reasons Strongly recommended Auto Logout when Idle Time is over You can change the amount of time for the router to take before it automatically logs out itself if there is an idle occurred Upgrade Firmware This is the place to update the firmware on the router Once the user has downloaded the firmware off of our website www gigafast com and saved onto a floppy or a hard disk hard drive 1 Click on the Browse button 2 Locate the firmware file where the user stored Floppy hard disk and click on the Go button Note this process should take a few moments If the update is a success or a failure it will give you a confirmation on either one of the events Do not turn off the power of the router during the update firmware process If a user gets such error Update failed then please refer to our FAQ guide Part 2 Administration Continued Fle Edt View Favorites Tool Help iy Qe ix a O po Search Sie Favortes QU neda H a ia we la a 8 3 Address 8 http 192 168 8 1 vE ins Broadband Router Device Info Administration Administrator Old Password New Password Confirm Password Auto Logout when Idle Time is over 300 Sec URL Blocking Virtual Server Upgrade Firmware Current Firmware Version V1 94Tb DMZ Auto 2 Way Applications Browse Dynamic DNS UPnP Miscellaneous Comunands NE E PES _ View System Log Current WAN MAC Address Clone MAC 00 90 17 0
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