SB Scanner User Manual - Digital Check Corporation
Contents
1. Continue Anyway STOP Installation Fig 3 Fig 4 ff You can now connect the scanner to the PC Uninstall Scanner Driver Software If you should need to un install the scanner driver you can do so from Add or Remove Programs Go to START Control Panel Add or Remove Programs From the list of Currently Installed Programs select your scanner model SB500 600 1000 Select the Remove button and your driver will be removed from your system It is important that the scanner is connected to your computer when performing this function You can also uninstall your PageManger7 or Adobe Reader applications from here OI es 6 v061311 55 SCANNERS Install Scanner hardware a Connect the USB cable provided to your computer and scanner Fig 1 b Make sure the red warning label is removed before connecting this end to your computer c You may need to reconnect the cable to another USB port on your computer if the scanner cannot be detected Check your computer s user guide to identify other available USB ports and their locations Fig 1 Found New Hardware Wizard Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by This wizard helps you install software for looking on your computer on the hardware installation CD or on the Windows Update Web site with your permission SB600 Read our privacy policy 4 P E Can Windows conne2. Power consumption 2 Watts Standby 0 2 Watts Input Voltage 100 to 240 VAC 50 60 Hz Temperature Ratings Operating 60 90 F Storage 0 40 C Humidity Operating 35 85 non condensing Model _SB500__ SB600 _SB1000 MET 1 3 4 6 cm 1 9 4 8 cm 7 17 78 cm EN 275 cm 8 20 3 om MARIA 0 7 Ib 0 3 kg 1 1 Ib 0 5 kg Safety UL cUL CE FCC Class B Industrial Business or Home Certifications EMC CE RoHS Compliant WEEE Compliant Specifications subject to change Trademarks and registered trademarks are property of their respective owners 15 v061311 DIGITAL SB SCANNERS DIGITAL Corporate Headquarters Digital Check Corp 630 Dundee Rd Suite 210 Northbrook IL 60062 Tel 847 446 2285 Fax 847 441 5507 Website www digitalcheck com Email support digitalcheck com 16 v061311
3. 2003 XP Vista and Microsoft are the registered trademarks of Microsoft Corporation Adobe ACROBAT Signature is registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries About the SB Scanner Thank you for purchasing our SB Scanner We have designed this product to provide the user with a simple but effective tool to capture manage and archive documents of many types We encourage you to read this short but important User Manual carefully Your SB Scanner has the latest technology and compatible drivers These drivers are tested and certified by our in house testing lab to be compliant with Windows 7 Windows Vista Windows XP SP2 2003 SP2 Windows 2000 SP4 operating systems We also feature a TWAIN 1 9 compatible driver that will work with hundreds of imaging applications If you experience any difficulty with these drivers please check our website www digitalcheck com to verify that you are using the latest version 3 v061311 OCHECH SCANNERS SB Scanner Eguipment SB Scanner Eguipment Checklist The SB Scanner package includes the following pieces SB Scanner model 500 600 or 1000 USB 2 0 Cable Image Calibration Card Travel Pouch SB500 and 600 only Travel Stand SB600 only SB500 SB600 USB Cable SB600 Only Stand Travel Pouch Calibration Card SB Scanner System Requirements The following PC specifications are requ
4. Common Error Codes from the Scanner ee Ee ee Ee ee Ee ee EE ee Ee ee ee ee ee ee ee 14 Besef S peci ONS son ee he ee ai 15 2 v061311 OCHECH SCANNERS Radio Freguency lnterference CE Conformity and FCC Statement C This equipment has been tested and found to comply with the limits of the European Council Directive on the approximation of the member states relating to electromagnetic compatibility according to EN 55022 55024 Part 15 B FE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient the receiving antenna Increase the separation between the equipment and receiver Move the computer away from the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Trademarks Windows Windows 2000
5. SB500 600 1000 Do not select the SB500 600 1000 at this time Under the menu toolbar select File Acquire Image Data The TWAIN user interface appears see image below Insert the calibration target that came with your scanner then select Calibrate 0 000 Calibration Page i Please insert the black and white calibration paper into the Calibrate scanner then press Calibrate Please insert the cleaning paper then press the Clean b A few drops of alcohol placed on the cleaning paper EE may help if the paper alone is not effective m dv 3 NOTE Should you lose or forget the calibration target when traveling you can simply use any plain white piece of printer paper to perform the calibration Accept the message to proceed to scanning See below Calibration Page i White only calibration was successful For better image quality calibrate again using the black and white calibration paper x 9 v061311 O CHECH SCANNERS ID cards into the SB500 Scanner For Driver s Licenses or other types of wallet sized ID cards load the item horizontally across and face or front side down The card will begin feeding through the scanner The card will exit towards the rear of the scanner v061311 eten 5B SCANNERS Other Items into the SB Scanners For checks or other similarly shaped items load the item in a vertical position and face
6. CUMENT CAPTURE TECHNOLOGIES Your rights to use this driver are limited to those expressly granted to you under this All program features will be installed Requires the most disk space Allows users to choose which program features will be installed and where they will be installed Recommended for advanced users Fig 1 Fig 2 b Check the EULA accept box then click Next Fig 1 above c The Choose Setup Type window shows two choices of installations select the Complete button and allow the full installation Fig 2 above d During the installation the Windows Logo screen might appear stating that the software is not Windows certified e We assure you that our software driver has been fully tested to function properly under Windows environment select the Continue Anyway button to proceed with the installation if it displays Fig 3 5 v061311 ODISTA 5B SCANNERS i SB600 Setup Insti cue LS ELE GE The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP Tell me why this testing is important Click the Finish button to exit the Setup Wizard Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the software vendor for software that has passed Windows Logo testing
7. Fig 4 Fig 5 f The Hardware Installation window will appear this is normal and to be expected Fig 4 g Select the Continue Anyway then the Finish button to finalize your scanner installation i Found New Hardware SB600 i Found New Hardware x Your new hardware is installed and ready to use Fig 6 Fig 7 h When your software and hardware have been installed successfully you will see the following information displayed from your system tray when your installation is complete 8 v061311 sral SCANNERS Initial Scanner Image Calibration Note Before using your scanner for the first time and or using iton a new PC you must calibrate the unit Performing Initial Scanner Calibration There are two different ways to calibrate your scanner 1 Calibrate from Scanners and Cameras under Control Panel a Go to Windows START Control Panel Printer and Other Hardware Scanners and Cameras and you will see your model listed here b Right click on your scanner model and a pull down window will appear c Select Calibrate option to start this process d Vista users need to right click on the scanner model and go to Properties e Insert the calibration target and select Calibrate button 2 From your bundled software application or your own TWAIN compliant application Under the menu toolbar select File Select Source Scanning Source Choose your scanner model
8. Oo 3 SCANNERS SCANNERS 500 600 1000 User Manual June 2011 Rev 061311 1 v061311 FIDES SCANNERS TABLE OF CONTENTS http shopping netsuite com digitalcheck Contents Radio Frequency Interference ee 3 ADOUFE ee 3 SB Scanner EQUIPMENt ii 4 SB Scanner Equipment Gheeklist sessies iss iaia 4 SB SCanner system REQUIEM 4 Installing ihe Optional USB Dfiver sinistri 5 Install Scanner Driver Software ee EE re ee EE rn 5 Uninstall Scanner Driver Software ek EER EE Ee EE ee Ee ee ee EE ee ee EE ee ee ee ee ee ee ee ee ee Ee 6 Getting Started with the SB Scanner ee EE ee EE Ee RR EE ee EE ee RE ee ee EE ee ee ee ee ee Ee ee 7 Install Scanner hardware iii 7 Initial Scanner Image Calibration ee ER EE RE Ee EE RR Ee RE ee RE ee ee ee ee ee ee Ge ee ee 9 Loading ID cards into the SB500 Scanner ee ee Ee ee RR EE ee AE Ee ee ee ee ee ee 10 Loading Other Items into the SB Scanners ee se ee ER EE ER EE Re RE EE ee RE Ee ee ee ee ee ee 11 SB Scanrief FoUbleshoollng EE EE EER roses BO O GR EN oe EN ee RE Re ER es EE ge 12 SU VIA Iy NE N EE OE EE EE OE OE EE EN 12 Document Feeding Problems esse ee ee Ee EE ee EE ee rn rn rn 12 Check Images are streaking or fading iese see ER Ee EE ee E ee EE ee AE Ee ee ee ee ee ee Ee 12 Cleaning the SCanNEF ee ie 12
9. ct to Windows Update to search for k o gou degree an inan CD software ppr O Yes this time only O Yes now and every time connect a device What do you want the wizard to do O Install from a list or specific location Advanced Click Next to continue Click Next to continue Fig 2 Fig 3 d Once your scanner is connected to your computer the Found New Hardware Wizard window will appear Choose the No not this time then click Next Fig 2 e Make sure you select the Install the software automatically Recommended option in the second screen that follows Fig 3 7 v061311 O CHECK SCANNERS Found New Hardware Wizard Found New Hardware Wizard Please wait while the wizard installs the software Completing the Found New Hardware Wizard The wizard has finished installing the software for 3a SB600 Hardware Installation A The software you are installing for this hardware SB600 has not passed Windows Logo testing to verify its compatibility with Windows XP Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Click Finish to close the wizard Finish STOP Installation
10. e Eject the documents to clear the error condition e Check the leading edges and corners of the document and straighten as needed e A 220 error code where the document is stopping in the path repeatedly could indicate debris paper or a staple in the path Check if the documents leading edge looks OK or is catching on something e The scanner may need to be cleaned No Checks There are no checks indicated in the entry pocket A scan cycle has been initiated but there is not a document present Re insert the document and try the feeding it again No Scanner The scanner was not found while attempting to initialize the scanner e Check the USB cable connections e Try adifferent cable e Try a different USB port Verify that the PC has the proper drivers and the scanner firmware file is installed 14 v061311 O CHECK 3 SCANNERS SB Scanner Specifications Paper Size Paper Size SB500 Up to A6 4 1 x 5 8 inches 105 x 148 mm SB600 SB1000 Up to A4 8 3 x 11 7 Inches 250 x 353 mm Document Thickness 0 0039 0 0393 0 1 1 mm Concurrent two sided Duplex Image Creation 2 x 1296 cell 106mm CIS Light Source Tricolor LED 600 dpi supported via DCC API 10 09 or newer and TWAIN Power On Self Test Automatic self testing when switching on the unit Software Tools API Toolkit 32 bit Supported under Windows 2000 Windows XP Windows Vista Windows 7 Ubuntu 7 05 Red Hat AS Version 5 OpenSuse
11. ired to operate the SB Scanner with your scanning application software Recommended Minimum i 24 GHz Pentium IV processor or 1 6 GHz Pentium processor faster 512MB RAM EN 2GBRAM EE nn a A S GB free disk space 15 GB free disk space ____ XP Professional Vista 7 i Windows 2000 XP Professional L rr o amp Vista 32 bit USB 2 0 port USB 2 0 port 4 v061311 sral SCANNERS Installing the Optional USB Driver FOR BEST RESULTS PLEASE INSTALL YOUR SOFTWARE BEFORE CONNECTING THE SCANNER TO YOUR COMPUTER The typical application will automatically install all necessary scanner drivers Please contact your bank or check scanning solution provider for assistance before proceeding The enclosed CD contains the standard Windows SB driver which also installs the TWAIN driver Follow your bank s instructions before using this CD Install Scanner Driver Software a Insert the installation CD into your CD ROM drive i SB600 Setup i SB600 Setup End User License Agreement Choose Setup Type Please read the following license agreement carefully Choose the setup type that best suits your needs Driver End User License Agreement Article 1 License 1 You are granted the license to install this Driver on your own computer 2 You may make one backup copy of the Driver ona floppy disk hard disk or other medium 3 All copyrights to this Driver and all other incidental rights shall revert to DO
12. option instead Your scanner will automatically pass the cleaning material back and forth over the internal image sensor glass In severe environments where ink and dirt build up rapidly it may be necessary to clean the scanner rollers more often This simple maintenance will dramatically improve the reliability of your scanner over its useful life 12 v061311 FIDES SCANNERS Helpful Hints 1 Do not use stickers to cover up previously sprayed numbers on documents The backing from the stickers can rub off onto the rollers and cause documents to jam 2 Do not use White Out on scanned documents the White Out can rub off the documents onto the scanner path and walls 3 Watch for loose debris getting into the scanner such as staples and rubber bands 4 There are no user available adjustments within the SB Scanner 5 Periodic and scheduled cleaning should be performed before determining if any further problem determination is needed 13 v061311 sral SCANNERS 216 220 212 125 Common Error Codes from the Scanner Misfeed The document failed to enter the path on time e Remove the document and re insert it e Check for bent or excessively curled leading edges and straighten as needed e If they continue to get 216 errors this might indicate that o The entry drive rollers may be dirty o Something may be lodged in the path Document Stopped in the path or did not exit on time
13. or front side down 11 v061311 sral SCANNERS SB Scanner Troubleshootinc Clearing Jams lf a jam occurs the paper path must be cleared To do this try to advance the jammed document by selecting the EJECT button within your application if applicable In case the document does not exit the document track you can follow these steps 1 Grab one end of the document and slowly pull it out of the scanner 2 Make sure that the rollers are free of paper and debris Document Feeding Problems The SB Scanner was designed to be a manually fed scanner If you notice feeding problems check the documents for bent or folded edges and for debris in the scanner document track Make sure the leading edge of your documents are straight and not wrinkled or folded Insert document at level to the intake slot If your document has a fold sharp bend or is wrinkled you will need to straighten or flatten it first before scanning Check Images are streaking or fading lf you notice either streaking or fading on the images the scanheads may require cleaning Refer to the section below on cleaning the scanheads Cleaning the Scanner Cleaning Steps 1 Blow out the paper path using compressed air to remove dust or bits of paper 2 Clean the scanner with the included cleaning sheet and 70 isopropyl alcohol not included Place a few drops along the middle of the cleaning material and proceed to the Calibrate menu select CLEAN
Download Pdf Manuals
Related Search