Simple Email Gateway™ User Manual
Contents
1. T a Groups Received Messages Persons a Sent Messages Message a Clear Ease Radio off or not connected A message on the bottom informs the user of the nature of the problem Note the application icon in the left part of the caption bar looking like a stop sign Once the radio is turned on or the USB connector plugged in the form icon should change to fe and notification on the bottom should disappear file C Users LennyHome AppData Local Temp hh6910 htm 4 27 2010 Welcome to Simple Email Gateway Page 2 of 7 Simple Email Gateway _ Contacts 3 Send To i wil Clear a Archive 7 Network Email About Li Eli Groups Received From Received Messages Time Sent To ie Securty Sent Messages Time Sender Message At this point Simple Email Gateway is ready to communicate with radios in the field When a radio in the field sends a text message to the base radio it will be shown in the grid for received messages in the upper right part of the main window You can also type a message into the Message text box in the lower part of the main window and send it to a radio in the field or to a radio group This part is no different from sending messages using our Simple Text Messaging software Sending text messages from Simple Email Gateway is enabled mainly for testing purpose Before you send any emails you should verify that you can exchange text messages with radios in the field Refer t2. omtran StreetTrek GPS Tracking Software for MOTOTRBO Simple Email Gateway User Manual MOTOROLA Comtran Associates Inc 1961 Utica Avenue PROFESSIONAL RADIO Brooklyn NY 11234 www streettrek com 866 531 7676 info streettrek com Motorola and the Stylized M Logo are registered in the US Patent amp Trademark Office MOTOTRBO is a trademark of Motorola Inc All other products or services names are the property of their re spective owners Motorola Inc 2010 Welcome to Simple Email Gateway Page 1 of 7 Welcome to Simple Email Gateway Top Next Welcome to Simple Email Gateway for Motorola MOTOTRBO series two way radios This help covers the use of Simple Email Gateway for exchanging emails between a MOTOTRBO radio and any other device capable of receiving and sending email For the latest news about Simple Email Gateway and other software for MOTOTRBO visit our web site www streettrek com Note MOTOTRBO is a trademark of Motorola Inc Getting started Previous Top Next Simple Email Gateway requires that the PC running it has MOTOTRBO radio driver installed and one or multiple MOTOTRBO base radios plugged into the PC USB ports Simple Email Gateway senses MOTOTRBO hardware presence and configures itself automatically If MOTOTRBO hardware is not plugged in or not turned on or MOTOTRBO radio drives are not installed the main program window will look like the picture below
3. The Minimize onto System Tray option allows to hide the Simple Email Gateway when it is minimized and place an icon onto the system tray that would show a pop up balloon whenever an email is sent out Accept emails only from the domains listed check box in conjunction with the entries in the text box below it allows filtering emails Only emails coming from certain domains will be accepted The accepted domains can be entered into the text box either on separate lines or delimited by semicolons Using a domain name filter would reduce a chance of spam getting into the radio system and is especially important if you use a Catch All mail box on your Mail Server Address Book Previous Top Next Address Book provides an option to assign each private Contact radio with an email address to which messages initiated by the radio operator would be sent By default the individual email address of any new radio ID detected by Simple Email Gateway is the Default Email Address entered in Preferences if any Simple Email Gateway administrator can select individual email addresses other than default To do so click the Email m toolbar button to pull down a menu B Accounts a Preferences d sa Address Book and select the Address Book option A form like the one below should pop up iin O i Remove ay Save lal Cancel Email Address Checkout checkout hotsos 2 net Checkin _ checkin hot sos2 net jonduty hot sos2 net offdut
4. This is the preferred way of getting the registration code Alternatively you can send an email request for registration from any PC using an email program of your choice When you open the Registration Form Simple Email Gateway generates a Registration Request text and copies it to the Windows Clipboard You can paste this request directly into an email body Below is an example of the Registration Request generated by the above shown Registration Form Simple Email Gateway Product Code F7935C39789E8028 Please enter additional information below the line Company Name Street Address City State Postal Code ZIP Country Department Contact name Position Title file C Users LennyHome AppData Local Temp hh6910 htm 4 27 2010 Welcome to Simple Email Gateway Page 7 of 7 Phone Number Email Purchased from Dealer Contact at the Dealer Dealer Phone Number If the PC running Simple Email Gateway has no Email Client you can paste the request into Windows WorPad or NotePad and save to contents as a text file that can be transferred to a PC you can use for sending email Copyright Previous Top Next Simple Email Gateway is copyrighted software Your purchase of Simple Email Gateway entitles you installing the number of program copies specified in your purchase contract You are not authorized distributing Simple Email Gateway Unregistered copy of Simple Email Gateway will run in Evaluation Mode up to 30 days or 100 ru
5. be retrieved from the server in the Check mail group box For testing purpose it is possible selecting updates in intervals as short as 10 seconds For normal operations the Read Mail interval should be in minutes rather than seconds Some Internet Service Providers impose restrictions on how file C Users LennyHome AppData Local Temp hhBCEA htm 4 27 2010 Setting up Email Page 2 of 6 often email programs can check email If your email service is provided by a third party make sure selecting Read Mail interval according to your providers requirements The Number of Retries parameter specifies how many times Simple Email Gateway should try sending an email to the radio in absence of a radio response When selecting this parameter keep in mind that MOTOTRBO base will try sending a text message more than once The number of retries you specify here will add extra base radio transmissions at subsequent Read Mail cycles Setting Number of Retries too high could add to radio traffic If the recipient radio did not respond after the number of retries was reached the radio will be considered off the air and Simple Email Gateway will not try sending pending emails to that radio until it shows activity on the radio channel ARS handshake or PTT Once the radio is back on the air Simple Email Gateway will send emails still in the OUT queue If you can t get a Catch All mail box or such mail box is not desirable you have to set up mail boxes for each
6. email enabled Radio Account Corresponding email addresses would start either with Radio Alias or Radio ID and you have to specify explicitly which addressing schema you will be using by checking either the Radio Alias or the Radio ID button Note that once you check one of these buttons there will be extra text labels in front of the Email Address and User Name fields You should adjust the entries in these fields so individual Email Addresses and User Names are formed from a prefix that is either Radio ID or Radio Alias according to selection in Mail Boxes followed by the entry into the corresponding text box The screenshot below shows selections that are made when Radio Alias option is selected Email Account Email address simpleemailgateway com Incoming Server POP 3 pop secureserver net Outgoing Server SMTP smipoutsecureserver net User Name simpleemailgateway com Password oooeeeeeee Use same user name and password for Outgoing Server SMTP authentication Outgoing Server SMTP User Name Outgoing Server SMTP Password Mail Boxes Check mail every Number of Min Radio Alias RadioID Catch All Reties 14 Sec Save Cancel The email address of an individual radio will be Radio Alias simpletextmessaging com Don t forget that in this configuration each radio capable of receiving and sending emails should have a corresponding mail box on the Mail Server All these mail boxes should be set up with t
7. intact Most email client programs like Microsoft Outlook prefix the subject of the reply message with RE On the other hand some email processing software requires the subject of the reply to be identical to that of the original message The options in the Body group specify whether the reply should include the original message body It is most common to include the body of the original message along with addressing information into the reply but in some cases it may be not desirable Quick Select radio buttons group allows selecting settings compatible with the popular Customer Relationship Management Software packages like HotSOS by MTech Guestware and HotelEXPERT Checking the Default button would restore default settings matching a reply format of popular email software like Microsoft Outlook Fields in Outgoing Mail Defaults group specify the default TO email addresses and the CC Carbon Copy addresses The message sent by the radio is not necessarily a reply to an email In that case the message will be sent to a corresponding email address from the Address Book The address book entries are added automatically with the Default Email Address you provide here If you intend giving each radio an individual TO email address then leave the Default Email Address blank Otherwise you may specify more than one Default TO address by entering several email addresses separated by semicolons Similarly you can enter several CC email addresses
8. will respond to a text message generated from an email then the reply will be forwarded back to the email sender and the Sent To column of the Received Messages grid will show the email address the reply was sent to file C Users LennyHome AppData Local Temp hhCDCB htm 4 27 2010 Setting up Email Page 1 of 6 Setting up Email Previous Top Next In order to send and receive emails you need to create one or multiple email accounts for existing mail boxes on a mail server Instructions on setting up mail boxes on a Mail Server are beyond the scope of this manual You may consult your Internet Service provider on that matter Each radio you want to be able to send or get email has to from should have a corresponding unique email address Simple Email Gateway accepts email addresses starting with Radio ID or with Radio Alias Radio ID is programmed into each radio and has to be unique Radio Alas is a friendly name you assign to the Radio ID within the Simple Email Gateway program Aliases have to be chosen carefully duplicate aliases will result in emails delivered to wrong destinations If you need sending emails to a group of radios use Group ID or Group Alias Normally each email address has a separate email box on the Mail Server For larger fleets creating tens or even hundreds of separate mail boxes may be cumbersome If your Internet Service Provider allows a so called Catch All Mail Box you can setup one Catch All mail box instead of multipl
9. ID CAl Group Network ID UDP Port can be changed to match radio programming The values shown here are the defaults It is not recommend changing these values unless there is a compelling reason like a network conflict A check box with i icon allows to enable audio notification when a message from the radio is received This the only parameter you may need to choose on the MOTOTRBO Settings form Note MOTOTRBO is a trademark of Motorola Inc file C Users LennyHome AppData Local Temp hhB1E2 htm 4 27 2010
10. ank indicating that no radio operator initiated emails will be sent out Important If you assign for each Radio ID a different email address you may not need the Default Email Address defined in Preferences In that case you should keep the Default Email Address blank file C Users LennyHome AppData Local Temp hhBCEA htm 4 27 2010 MOTOTRBO Settings Page 1 of 1 MOTOTRBO Settings Previous Top Simple Email Gateway automatically senses MOTOTRBO base radio presence and configures itself respectively You can connect multiple MOTOTRBO bases as many as the number of available USB ports on the PC The program user can check which MOTOTRBO bases if any are currently connected by clicking the Network toolbar button This action should produce a form like the one below he MOTOTREO Settings IP Addresses 192 168 11 2 CAI Network ID CAI Group Network ID UDP Port Model M2 QNHSJATAN Serial 038 THW1446 fone 1 Chan 2 Power Low Cancel The drop down IP Address combo box should be filled with IP Addresses of connected bases The lower part of the form should show radio model number serial number current zone and channel power level If there is more than one item in the IP Addresses box radio parameters will be updated when the user selects another IP Address Selection in the IP Address does not change any settings and is for solely for troubleshooting purpose The three edit fields CAl Common Air Interface
11. changing to contact name you selected Type your message into the text box and click the Send button If the Radio Account you selected is an Individual Radio Account then there should be a delay for a few seconds after which the Sent Messages grid should get a new line If the message was received by the radio the line will start with an d icon If there is no confirmation from the recipient radio for 30 seconds or more or radio reports a failure decoding the message than the new line will start with a red dot icon The screenshot below shows the main program window after the user sent two messages one individual and one group message and received two replies from the same radio Simple Email Gateway AE tS m Contacts s Send To wh Security Clear wil Archive 7 Network 3 Email About i Exit fi Sif Groups Received From Received Messages Date Time Sent To Bie Securty D Persons E Mobile 1 Vill call later 6 10 2005 6 55 AM y ie Mike E Mike Will call the office 6 10 2005 6 55 AM ie Mobile 1 a Mobile 1 Heading toward main gate 6 10 2005 6 54 AM F Mike Responding to the location 6 10 2006 6 53 AM Sent To Sent Messages Date Sender an Securty Securty briefing at the main gate 6710 2009 Local operator ca Mobile 1 Meet Mike at the main gate 6 10 2005 Local operator cap Mike Proceed to the main gate 6 10 2005 Local operator To Securty Securty briefing at the mai
12. ds Many Internet Service Providers have restrictions on how often an email program can check mail Make sure selecting this interval according to your Internet Service Provider guidelines Mail Preferences Previous Top Next Once mail accounts are set up you may need to select few options that determine the format of the replies whether confirmation emails should be sent email filters etc To access these settings click the Email toolbar EH Accounts a Preferences es Address Book button and select the Preferences option from the pull down menu You will be presented with a form like the one shown below file C Users LennyHome AppData Local Temp hhBCEA htm 4 27 2010 Setting up Email Page 4 of 6 Cog Mail Preferences subject Body Keep Original Subject O Include Original Message D Prefix with RE Reply Text Only Quick Select Default HotSOS GuestWare HotelEXPERT Outgoing Mail Deafults TO radio yourdomain com CC person yourdomain com person2 yourdomain com subject Radio message E Notify sender when radio receives email W Minimize onto System Tray W Accept emails only from the the domains listed below Enter each approved domain name on a separate line Example simpleteximessaging com yourdomain com simpleemailgateway cam Save Cancel The two options in the Subject group determine whether the reply message received from the radio should keep the original subject
13. e individual mail boxes To configure Simple Email Gateway email options click the toolbar Email toolbar button to pull down a menu fa Accounts F ae Preferences ary Address Book and select the Accounts option This should produce a form like the one below Email Account Email address mototbo simpleemailgateway com Incoming Server POP 3 pop secureserver net Outgoing Server SMTP smipoutsecureserver net User Name mototrbo simpleemailgateway com Password PITTI iIiiii V Use same user name and password for Outgoing Server SMTP authentication Outgoing Server SMTP User Name Outgoing Server SMTP Password Mail Boxes Check mail every Number of Min Radio Alias Radio ID Catch All 20 Retries 14 Sec Save Cancel The entries you will make on this form depend on the Mail Boxes options you choose The Email Address and User Name fields on the above form correspond to the selected Catch All option The checked Catch All radio button indicates that the email address mototrbo simpletextmessaging com is a Catch All email address meaning that any mail directed to the simpletextmessaging com domain and not matching any other existing mail boxes on that domain will be directed to the mototrbo simpletextmessaging com mail box Email addresses for individual radios could be either Radio ID simpletextmessaging com or Radio Alias simpletextmessaging com You can select how often emails should
14. he same password Setting up and maintaining a large number of Mail Boxes can be cumbersome A single Catch All Mail Box is more flexible and easy to maintain On the other hand not all Internet Service Providers offer Catch All mail boxes because they are prone to spam After you close the Email Account form Simple Email Gateway will start checking mail for each currently active radio with enabled Email Account at the time intervals you specified Active Email Radio Accounts are represented by oe icons in the Tree View on the left pane of the main program window Pay attention to the status bar on the bottom of the main program window Notifications starting with ERR would indicate incorrect Email file C Users LennyHome AppData Local Temp hhBCEA htm 4 27 2010 Setting up Email Page 3 of 6 Account settings If you see these messages you may need to open the Email form again and correct the entries or disable email accounts for radios that have no matching mail boxes on the Mail Server Correct Email Setup should result in brief Checking mail notifications on the status bar Once you verified the your Email Account settings are correct you can send test emails to a radio or radio group The email address of the radio should confirm to the Email Account configuration you selected For example for the Email Account configuration on the top screenshot with the Catch All option checked the email address for a radio with Radio ID 1501 and Radio Al
15. ias Post7 could be either 1501 simpletextmessaging com or Post1 simpletextmessaging com For Email Account settings shown on the bottom screenshot with Radio Alias option checked the email address of the radio can be only Post1 simpletextmessaging com You can also use a more complex addressing schema whit email addresses containing a point character to delimit a unique and a common parts of the email address Emails sent to Post1 1 simpletextmessaging com or Post1 2 simpletextmessaging com or Post1 whateverelse simpletexmessaging com will be passed to the Post1 radio When Simple Email Gateway lists emails on the Mail Server and comes across an address with a point before the it will compare the part of the email address before the character against the list of Radio Aliases or Radio IDs Keep this detail in mind when choosing Radio Alias it should not have any spaces or point characters Important If you are using multiple mailboxes you should verify that the mail box for a particular radio exists and matches Radio Alias or Radio ID before enabling email on the Radio Account Failure to do so will result in error messages shown on the status bar each time the program tries to access an email box that does not exist Important For testing purpose Simple Email Gateway allows selecting mail read intervals as low as 10 seconds Once you tested the system this interval should be increased to a reasonable value in minutes rather in secon
16. le Email Gateway click on the arrow portion of the About About i toolbar button and select the Register option from the drop down submenu The form that will open contains the Product Code we will use to generate a Registration Key E Simple Email Gateway Registration Evaluation mode days left 30 Program runs lett 100 To unlock the program enter your Registration Key To obtain the Registration Key call toll free 1 666 541 7676 and submit the Product Code shown below You can also submit an email request by clicking the Email button or send an email through your Email client by clicking on the mail link below Product Code F 93 5C39 89E 8026 Email info streetrrek com Registration Key Register The Registration Key can be obtained over the phone or via email To request registration via email click the Email button The program will open an Email Registration Request form file C Users LennyHome AppData Local Temp hh6910 htm 4 27 2010 Welcome to Simple Email Gateway Page 6 of 7 Registration Request Fields marked by are mandatory Company Email Contact Phone Address City State Purchased from Additional Information where you can fill in the fields and send an email to info streettrek com by clicking the Submit button The Company and Email fields are mandatory A confirmation email will be automatically sent to the email address you provided
17. n gate ES fa Note the different icons in Sent Messages grid The one in the top line a represents a message sent to a group while oo marks a text message sent to an individual radio Group messages require no confirmation A new group message line is added to the Sent Messages grid as soon as the base radio sends it A sent individual radio message will be added only after the recipient radio acknowledges the message was received or after a time out An acknowledged message will marked by the a icon a message that was not decoded or not acknowledged within 30 seconds will by marked by a icon It is quite possible to receive an acknowledgement after a time out a radio channel may be busy with other traffic or the recipient radio is in a poor reception area Whatever the case the message acknowledgement does always override an earlier failure or time out notification Local operator in the Sender column indicates that the message was entered on the PC running Simple Email Gateway When the text message is generated from an incoming email the Sender column will contain the senders email address Messages received from the radios in the field are listed in the Received Messages top grid They are marked with an file C Users LennyHome AppData Local Temp hhCDCB htm 4 27 2010 Managing Radio Accounts Page 3 of 3 a icon The empty right column Sent To indicates that radio response was not sent further as an email When the radio operator
18. ng Radio Accounts Page 2 of 3 The context menu option allow to edit Radio Alias enable disable Radio Email Account delete Radio Account Important If you are not using a Catch All mail box make sure to verify the matching mail box on the Mail Sever exists before enabling radio for receiving emails Failure to do so will result in Simple Email Gateway trying to read mail from mail boxes that might not exist which would lead to performance degradation Make sure there are no error messages on the status bar at the main program window bottom If you see error messages especially those specifying that the mail box does not exist try to identify which email address prompted an error disable the respective radio email account and verify the mail box matching the radio alias or radio ID before enabling that radio account Testing Radio Accounts Previous Top Next Before you send any emails you have to make sure that you can send text messages and receive replies from the radios in the field Make sure the base radio is on and there is no message on the bottom about base radio off or not connected Select the recipient Contact radio or Contact Group To do so you can either select an item from drop down toolbar combo box or click the Send To toolbar button and make a selection in the form the pop up form or double click a Tree View node icon representing an active Contact a or ae or Note the caption of the group box on the bottom pane
19. ng any email capable device or Email Program like Microsoft Outlook It is important to provide the email with a subject preferably a unique one A subject is an absolute must if you expect to receive a reply from the radio MOTOTRBO radio is capable of receiving and sending Text Messages The email you send will be received by the Simple Email Gateway which will store it then generate and send a Text Message to the radio The text message will include only Email Subject and Email Body The total size of both should not exceed 138 characters Extra characters will be truncated When a radio user sends a reply to an email the reply message will include the original email subject Simple Email Gateway will try matching this subject against the subjects of emails received on a given email account starting with the most recently email and if there is a match recover the destination address from the stored original email convert the received text message to email and send it to that address Important Emails without a subject will be passed to the radio identified by the TO address but the reply email will not be sent back file C Users LennyHome AppData Local Temp hh6910 htm 4 27 2010 Welcome to Simple Email Gateway Page 3 of 7 to the original sender because there will be nothing in the radio reply to identify the original email sender The screenshot below shows the main program window receiving emails for 3 Radio Email Accounts two individ
20. ns whichever comes first After that it has to be either registered or uninstalled file C Users LennyHome AppData Local Temp hh6910 htm 4 27 2010 Managing Radio Accounts Page 1 of 3 Managing Radio Accounts Previous Top Next Simple Email Gateway monitors radio activity on all base radio channels and automatically adds new Radios Accounts A program user can delete an account or edit radio account name alias Adding radio accounts manually is not allowed aa Contacts de Michael a Mike am MyMobile Radio accounts are graphically represented by icons reflecting the account nature A Group Radio Account is represented bya Gs icon while an Individual Radio Account private call is represented by an a icon If you are using a Catch All mail box there is no need to specify which radio account can receive emails If on the other hand you use individual mail boxes then you have to specify which radio accounts should be email capable Those will represented by ae icons If you made changes and want them to stay you have to close the form via the Save ial toolbar button If you close the form by clicking the system menu x button or the toolbar Cancel button your changes will be discarded You can change any Radio Account Alias by selecting the row and pressing Enter then typing the name of your choice The default Radio Account Alias is the Radio ID You can change it to whatever you like but it has to be unique and have n
21. o characters not allowed in email addresses including spaces Important Radio Alias for Email Radio Accounts should not have spaces or any characters that would interfere with email addressing Once you close the Contacts Form the changes you made will be reflected in the Tree View on the left pane of the main program window Email enabled Group Accounts will be represented by a ae icon Email enabled Individual Accounts will be also represented by a ae if the respective radio is on the air Radios that did shut down or had no activity for 30 minutes will be represented by icon regardless of the Radio Account email capability reflecting the fact that email for radios that are off will not be checked Active radios without no email account will be represented by amp icon Once a previously inactive radio reports the corresponding icon will change to amp if radio has no email account and to ae if email is enabled Note that group accounts are considered to be permanently active however email for the Group Radio Account will be checked only if there is at least one active Individual Radio Account You can edit Radio Accounts directly from the main program window without opening the above form Select a Radio Account node in the Tree View on the left pane of the main program window and click the right mouse button This should activate a context menu x Delete file C Users LennyHome AppData Local Temp hhCDCB htm 4 27 2010 Managi
22. o the Managing Radio Accounts and Testing Radio Accounts topics for details of how to configure and test Radio Accounts Once you set up and tested Radio Accounts you can configure Email Settings described in Setting up Email and Mail Preferences Important Simple Email Gateway implements functionality provided by Motorola Multi Channel Device Driver MCDD If you installed MCDD it has to be either removed from the system or stopped Some services installed with MCDD or with Motorola Text Messaging and Location Services software MotoLocator may interfere with Simple Email Gateway Even if uninstalled Motorola software some of these services are not removed from the PC and continue running We can advice you how to stop these services from running This information is outside the scope of this manual you have to contact us and we will guide you through The only Motorola Software you need for running Simple Email Gateway is Motorola Radio Driver Sending and Receiving Mail Previous Top Next Once you configured and tested Radio Accounts and Email Settings you can send email to any contact radio or group of radios with enabled Email Account Contacts with enabled Email Account are represented by icons in the Tree View on the left pane of the main program window Radio Email Account is not enabled by default Make sure you activate and test it before passing the email address to your end users An email to a radio or a radio group can be sent usi
23. olves several steps You can cancel the upgrade procedure at every intermediate step Once you click the Download button the upgrade file will be downloaded from the Simple Email Gateway FTP site The download progress will be indicated by a progress bar The upgrade file is an archive file and once downloaded you will be prompted to install it The text in the bottom left button will change from Download to Install At this point you can proceed with the upgrade by clicking the Install button or terminated the upgrade by clicking the Cancel button In either case the Upgrade Form will close If you clicked the Install button Simple Email Gateway will automatically close and in a few seconds a final upgrade stage form should pop up gl Simple Email Gateway Upgrade Click Finish to complete the upgrade procedure This will be the last step of the upgrade procedure Clicking the Finish button will overwrite the Simple Email Gateway main executable Software Registration Previous Top Next file C Users LennyHome AppData Local Temp hh6910 htm 4 27 2010 Welcome to Simple Email Gateway Page 5 of 7 Each installed copy of Simple Email Gateway requires registration on the PC Not registered Simple Email Gateway will run in evaluation mode which is fully functional but will time out after 30 days or after 100 runs whichever comes first Registration is available for every purchased copy of Simple Email Gateway To register your copy of Simp
24. separated by semicolons All radio messages both replies and messages initiated by the radio operator will be sent to the CC addresses Reply messages will be sent to the original sender and to the CC addresses if any file C Users LennyHome AppData Local Temp hhBCEA htm 4 27 2010 Setting up Email Page 5 of 6 Important MOTOTRBO radio reply to an email always includes the email subject if any When processing messages received from a MOTOTRBO radio Simple Email Gateway uses the Message Subject to identify the original message sender If the message received from a radio has no subject it is treated as a message initiated by a radio operator and not a reply to any particular email Simple Email Gateway will send radio messages with no subject to the Default Email Address if any For that reason if you send an email to a radio and expect to get a reply you should provide a Subject Email without a subject will be delivered to the radio but if the radio operator replies the reply will not be sent to the original sender The Notify sender when radio receives email option when selected will result in confirmation emails automatically generated and sent back to the sender when the program receives a notification from the radio that the message was received This option will provide assurance for the sender that email was delivered to and stored by the radio This confirmation does not assure the radio operator has read the message
25. t _About L T toolbar button and select Check for Upgrades on the pull down submenu If the PC running Simple Email Gateway is connected to the Internet a form like the one shown below should pop up file C Users LennyHome AppData Local Temp hh6910 htm 4 27 2010 Welcome to Simple Email Gateway Page 4 of 7 ig Simple Email Gateway Upgrade i Your Simple Email Gateway Version is 2 0 1 26 Latest Simple Email Gateway Version is 2 0 1 26 posted on 6 10 2009 Version History 0 1 25 5 29 2005 Automatic address book update with HotSOS contacts when HotSQ5 is selected in Preferences 1 2 0 1 25 5 17 2009 Dispatch Call Address Book added E 20 1 24 5 07 2009 Added user selectable number of attempts to deliver email to a radio 20 1 24 5 03 2005 Corected processing of emails with multiple TO addresses Minor changes in Email Preferences forn 2 0 1 24 4 30 2009 With Catch All option an individual Radio Email Account will be automatically enabled upon receiving an email with matching address 0 ps 228 004 Download The text on the Upgrade Form will inform about the latest available upgrade version If the installed Simple Email Gateway build is the same or earlier you will be able to download the upgrade by clicking the Download button The text box labeled Version History contains a brief description of recent updates and should be helpful in making an informed decision whether to upgrade The upgrade procedure inv
26. ual Radio Accounts Mike and Mobile1 a Group Radio account Security1 Contacts 3 Send To J Mobilel m Clear a Archive Network Email About i Exit i Eli Groups Received From Received Messages Date Sent To La Seeurd a sa ii Mobile Security briefing Will call offi 6 10 2009 michael comtranradio com ae Mike E Mike Securty briefing Heading for 6 10 2009 michael comtranradia com E Mike Reprot to the main gate Res 6 10 2009 michael comtranradio com Ee Mobile F Mobile 1 Report to the main gate Hea 6 10 4005 michael comtranradio com Sent To Sent Messages Date Sender a Securty Securty briefing Securty bre 6 10 2005 michael comtranradio com a Mike Reprot to the main gate Mee 6 10 2009 michael comtranradio com a Mobile1 Report tothe main gate Proc 671072009 michael comtranradio com Message The Sent Messages grid shows Text Messages sent to the radio The eg at the start of the line identifies the message origin is email A text message derived from an email and sent to the radio will include email subject and email body delimited by a Carriage Return Line Feed character pair Since these characters can t be shown within a single grid line they are replaced within a grid cell with a colon followed by a space This visual representation does not affect the text message delivered to the radio Note the email address listed in the Sender column Simple Email Gate
27. way will send a reply from the radio to that address if it can identify it from the received Text Message Messages received from a radio are listed in the Received Messages grid The a icon marks a line as a Text Message received from a radio If the received message is a reply to an email the message text will start with the original subject followed by a Carriage Return Line Feed character pair followed by the reply text entered by the radio operator As with the Sent Messages grid the unreadable Carriage Return Line Feed characters are replaced by a place holder Once Radio and Email Accounts are established and tested passing emails to and from radios should not require human supervision If you enabled the Minimize onto System Tray option in Mail Preferences Simple Email Gateway can be minimized to the System Tray and left running To restore Simple Email Gateway back to normal view click the icon on the system tray System Requirements Previous Top Next Simple Email Gateway requires a PC with Windows XP or later operating system with Internet Access Simple Email Gateway should be run under Administrative Login MOTOTRBO Data Services Architecture requires administrative rights for applications communicating with MOTOTRBO hardware Upgrading Simple Email Gateway Previous Top Next Simple Email Gateway can be upgraded over the Internet The availability of an upgrade can be verified by clicking the arrow portion of the Abou
28. y hots os2 net HOTSOS email hotsosz net Mike security01 simpleemailgateway com Mobile security10 simpleemailgateway com On this form you can type in email addresses for each Contact ID You can type multiple addresses separated by semicolons or spaces Note the IDs with a decimal separator these are so called Dispatch IDs A Dispatch ID file C Users LennyHome AppData Local Temp hhBCEA htm 4 27 2010 Setting up Email Page 6 of 6 corresponds to a Dispatch Call Contact programmed into MOTOTRBO radio A Dispatch ID has no corresponding radio contact on the receive side so it does not show in the Contacts Tree However the Dispatch ID is decoded by Simple Email Gateway and the system operator can choose email addresses corresponding to each Dispatch Call This feature allows the radio operator choosing where the text message will be sent as an email by selecting a corresponding contact from the radio contacts list Address Book Contact IDs are added automatically You can remove unwanted items by first selecting a corresponding row s and then clicking the Remove button Any edit changes in the Address Book will take effect only after they are saved by clicking the toolbar lal Save button If the Radio ID you removed from the address book is still on the air the corresponding row will be present again when you open the Address Book However the Email Address cell will be bl
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