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INTELLIscribe® User Manual - Brooks Internet Software, Inc.

1. __ INTELLIscribe User Manual Version 4 0 October 2008 The Power to Print Brooks Internet Software Inc www brooksnet com More Intelligent Printing with INTELLIscribe Simplify document distribution Improve printer management Create a more reliable print environment Save time with unique printing options Increase efficiency with smart printing features Ideal for Newsrooms that want to print multiple copies of scripts Business offices that want to print documents to remote locations Universities that want to balance printer usage User Manual Copyright Copyright 1998 2008 Brooks Internet Software Inc ALL RIGHTS RESERVED The copyright for INTELLIscribe including but not limited to the INTELLIscribe executable the Brooks License Manager files and help files is owned by Brooks Internet Software Inc This software is not shareware or freeware It is licensed commercial software You are expressly prohibited from reproducing this software in any form including making the software available on a network except as allowed by the license agreement endorsed by Brooks Internet Software Inc Other Copyrights Windows is a trademark of Microsoft Corporation Adobe PostScript Acrobat and the Adobe logo are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions 1987 1994 Adobe Systems Incorporated JetDirect is a trademark of Hewlett Pack
2. User Interface Guide Virtual Printer Ports Newsroom Broadcast Office Laser Printer Room 113 Color Port E Log Virtual Printer Ports Tab ae User Manual DEN crve D Print Jobs Tab The Print Jobs tab contains a list of print Frint Jobs fe Destinations Job Document User Status Scheduled Completed jobs that INTELLIscribe gsa7 romcfg txt Bil __Done 5 23 2006 11 32 06 AM 5 23 2006 11 32 40 AM has printed 1S currently i849 license txt o Bill Done 5 23 2006 11 33 17 AM 5 23 2006 11 33 18 AM printing has failed to 350 README TXT Bill Done 5 23 2006 11 33 24 AM 5 23 2006 11 33 26 AM print and so on for the currently selected virtual printer port The Print Jobs tab also Print selected jobs to Prnt displays the job identification number Dent Jobs Tab job name user who printed the job status time scheduled and time completed for each print job You can sort the list by any column At the bottom of the tab the Print Selected Jobs To list allows you to print the selected print job s to the destination of your choice When you click the Print button the jobs are immediately scheduled to print to the destination selected in the list This destination is displayed in the form of host port number queue The queue is not always displayed depending on the setup A small icon next to each print job represents the current status of the job The following list explains what each icon r
3. iisintisssesxssitdssiicncanesaiciatadadlotansd ctu daabiuisiiddedebieua Uadesleieablaamiadziessiers 3 INS tAUING IN VELLISCHIG sc sessstinsinnsertacialarecnnniusarterinnantieiriosscntasnumninanredsetananiin 4 Uninstalling INTELLISGIDE ae ten atsca tt coca eee tarda se aiacat ze aceite onei ni i oe na AEEA AE 4 System FRE CUM SP STANS oi ceatncapcoericesutesuesanctbtiencssiaacasiiededstionssicheceiapiacnnsunahiluctheaeuasieidaioeptudeaenesetetoyce 4 Quick Start GUIdE ces cccnmcec ese ccee estes omanaan eiaeaen aiaa adaini cs Nana 5 a Set up a virtual printer port OF ports 00 ecccsssscsscsssecsssessecssecsecessecseessesessessesessessesaseesasees 5 b Create a Windows printer and assign the virtual printer port cccesseessesteeeeeeseeeteeen 5 Set ng p IN TELLISCHD O eee crete eee eee ea ee 6 Creating or Updating a Virtual Printer Port cceccscccsssscseessseessssecsseesssseesestecssieeesseersaseess 6 Usmo INE LISI O ssop aE EEEREN KE EEEE anaia 11 PPM AGING OD O arie EEE EEE tawataatarenbitenatanassassteciat 11 WOKING WN FINE BOOS sirsenis aaa aiii 11 Drag and Drop Printing cccccscsssssscsssscecsssecssersecessesescesesaseeseesasersaesaseesaeseseesaseesanses 11 Reprinting Documents ccccesssssssssssssseesrsssssssssecsesessacsessssacsesacseesrsaseesersaesesersassnsatses 12 Canceling Print JObS enenenenennensnsnsnnrnsrsnnrnensrsnsnnnnsrsrsnsnnansnsrsnsunnnnnsrsnnnnnnnnsnnnnnnnnnnsnsnsnnnn 12 Den FIN JOOS
4. 6 6 2005 3 18 52 PM 6 6 2005 3 18 53 PM D Print selected jobs to W Port lev og Click the links to the left to learn Bar G Log Tab A ee more about the corresponding section of the INTELLIscribe window User Interface Guide 24 Revised 10 27 2008 User Manual A INTELLIscribe Menus The following table describes each menu item and the function it performs In addition to the standard menu in INTELLIscribe an INTELLIscribe icon is also displayed in the task tray Menu Command Description Import Imports virtual printer ports if you have previously exported a configuration file When a configuration file is imported the virtual printer port setup is merged with the current configuration see side note Export Once virtual printer ports are configured the virtual printer ports may be exported to a file see side note Exit Close the INTELLIscribe user interface This does not stop the application from printing To place the user interface in the task tray use the minimize button Add a new Virtual Printer Port ae Update Update the selected virtual printer port Delete Delete a virtual printer port Job Cancel Cancels a print job unless it has been printed or is in error If it has not yet completed printing this action will prevent it from being printed in most cases depending on the print server see side note Delete Deletes the selected print job s Documents that are being printed cannot be delete
5. Manual Working with Destinations Viewing SLP Printer Attributes You can view detailed information about an SLP destination Only destinations found through the Service Location Protocol SLP can display attributes Read more about Service Location Protocol Attributes must be configured at the service or directory agent Information in the Attributes dialog is not static nor can it be configured using INTELLIscribe The information is obtained from other SLP agents through TCP IP To view a destination s attributes complete the SSS following steps E General color supported monochromatic 1 In the Destinations tab select the SLP feed cassette bin duplex mod impl destination whose attributes you want to mE j iInterpreter langquage PSPrinter SimpleT ext V1ew fonts supported unknown operator leroytbrooksnet com 2 Either right click the destination and make madel HP LaserJet 4M select Attributes or select Attributes from a E the Destinations menu The destination s attributes are displayed in the Attributes box Step 2 Attributes Dialog Box Querying a Destination s Status You can query a destination for status information including address protocol port print jobs and so on Complete the following steps to query a destination for status information 1 From the Virtual Printer Ports list select the virtual printer port associated with the destination you want to query 2 Inthe Desti
6. SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Disclaimer Neither Brooks Internet Software Inc nor its employees make any warranty express or implied or assumes any legal liability or responsibility for the accuracy completeness or usefulness of any information apparatus product or process disclosed or represents that its use would not infringe privately owned rights Copyright Contact Information We invite you to contact us with your questions or comments on this manual or our software products Brooks Internet Software Inc 1820 E 17 Street Suite 330 Idaho Falls ID 83404 6400 USA Phone 800 523 9175 208 523 6970 Fax 208 523 9482 Email support brooksnet com Web Page www brooksnet com User Manual Table of Contents CODYN eee eee ee ee i IIR T ANS ee i ce ese secs A E E T DEET E EEE A E ETE E anes I E E A OE O E aes Table f CONtentS ssninsinsniasinmin e ji MCU G HON st toe cuca a a e ia 1 More Options for Printing DOCUMENMS cccecsssseessesessseessssersseesssteceseeesseesasieersaseesaten 1 More Intelligent Print EnvironMment cccessssssssssssssssssssssseesrssssessrsaesessersassesrsaseeserses 2 How Does INTELLlscribe Work
7. The Brooks License Manager is used to view the status of your license and to activate the software after purchase If the computer on which the software 1s installed has Internet access Internet Activation should be used Otherwise use Manual Activation Internet Activation Internet Activation requires the invoice or sales receipt number and auth code to activate the software 1 Open the Brooks License Manager from the Program group in the Start menu Or choose License or License Manager from the software Help menu 2 Click the Activate Now button to start the Activation Wizard At the Introduction page click Next 3 Enter or modify the username and company for this license The username must be unique if your company has purchased more than one license Click Next 4 Select Internet Activation and click Next 5 Enter the invoice or sales receipt number and the auth code in the fields provided and click Next 6 Verify the proxy server settings are correct Note that the Brooks License Manager does not support proxy servers which require authentication Click Finish 7 Ifthe activation is successful the completion page will display the following message Operation Complete 8 Ifthe software was not activated you will receive a message as to why the attempt was not successful 9 Please print the license for your records Manual Activation If the computer does not have Internet access Manual Activation should be used To obtain t
8. The print job 1s always Global Options General Job Options SLP Default destination properties fused only when a new destination is created E Lpd Options tried once then retried the Copies 1 Port restriction Standard configured number of times an eee i From the list select the Indent count mail address number of times you want to Page width Banner class retry Print Format preformatted f Reverse order No 4 SLP Options Tab Click the SLP TEET z ata fie ac es Options tab to configure the Ignore final ack Yes R Stat protocol settings that are TFET applied to any new destinations esien that are added during the be course of operation This tab shows all protocol options for LPR LPD destinations Step 4 SLP Options Tab currently see side note More protocols may be added here when other protocols support the service location protocol Using INTELLIscribe 17 User Manual Working with Configuration Files Exporting Configuration Files You can export a configuration file that contains your virtual printer port configurations These configuration files can be used for backup purposes or to replicate a configuration on any number of other computers running INTELLIscribe see side note Complete the following steps to export a configuration file 1 From the File menu Save As E Ea select Export Save in lt j My Documents amp e 2 Enter a name for
9. a E E 12 Viewing Print Job Properties esssessssssessssssesesesesrsrsrsrsrsrsrsrsnrararanerenenenenennnenensnsnsnsenene 12 Working with IG STM TIONS ioscan icdsssivatatassicnsatvonsniusninasnasiotednuidubsalisiswndednuicnddn de ltaesedinesetsulsstanalarsaernicents 14 Viewing SLP Printer Attributes cccccsesssssssssssssssssesssssssesesessssessseesaeeesasseseseeeesaseesaseess 14 Querying a Destination s Status 0 0 ccccccscssssesssssescscssssssssssscscscsssseseeecsssssseeeeeeeen 14 DCEO Gh OW seises ase stenteveetea eee E A E 14 Seting IN THE IL LFSC Sr MOIS isaurene cmos casper eaea a 16 Working With Configuration FIGS cs scceccesseicasleciepeanecustecndcetaesducs see enen ian 18 Exporting Configuration FICS snctiescvcteantainexedirnesunce metianins iisrmarangiaisamncieacetiamntoninmeainaua 18 Importing COMMOURAT ON FICS x sexe wosncnikcnscwanseddcsprentodsesandnascsalnssisint aatrenstotsenardsubceenesaranadon 18 Viewing Information about INTELLISCTIDe vinciocetsccisscsteasiceansesiecaehedsxstessaeisdointaxceniieiucinleksicciatanees 19 ISendfile Command Line Intertace cccccecssssssssssssssesssssssscsssssscssssesesessesesseesaesrsasensesen 20 The ISendfile Interface cccccccssssssssscsssssssssssssssseessessssessssessesesacsesessesesassesaseesasensesasersas 20 ISendfile Options Variables and MESSAQES cccccescccssscssesssecscessessssecesessssesesaeeee 20 ISendfile Examples cccecccssescsscsc
10. print jobs office acer Printer associated with the port are active i e Room 113 Color are printing or being transferred those print jobs will be cancelled prior to the port being deleted All destinations print jobs and configurations of the port are removed Step 2 Delete Ports Dialog Box Note You cannot undo a port deletion operation Once the port is deleted it cannot be retrieved Using INTELLIscribe Es User Manual DEN crve Setting INTELLIscribe s Options Complete the following steps to set general options log failure notification etc print jobs deletion spool directory and retry and Service Location Protocol SLP 1 Select Options from the View menu The Global Options dialog box is displayed with its three tabs General Job Options and SLP 2 General Tab Click the General tab to set global options for a INTELLIscribe The following General ationdenedleuas options can be set Log Global Options Log detail High a Log These options relate to o the log files INTELLIscribe maintains Remove log files older than 7 Days Log directory C Program Files Brooks Internet SoftwaretLogfiles i Log Detail Sets how logging is done You can choose None Low or ae oo Hish When Hich is Bryce Destination Logging The log 81 8 Withee eee detail can be customized for each selected the maximum destination If you want a different amount of logging is done log level for
11. supports XML and configuration files from previous versions Configuration is stored globally rather than requiring a separate configuration for each user Job Deletion feature can now remove failed jobs Added two new policies to improve destination management Round Robin and Destination Balancing Scheduling of print jobs is faster and more efficient TCP IP transport now utilizes new features of WinSock 2 for greater efficiency Events are now stored in standard CSV files Log can easily be viewed and sorted in applications supporting this format Windows can print simultaneously to multiple Virtual Printer Ports improving speed and throughput Better integration with the Windows Print Manager New style menus and toolbars Log viewer provided for troubleshooting print jobs and destinations Destination Window added to allows users to update view and query information about the destinations Enhanced the Virtual Printer Port Wizard Context sensitive help added allowing users to easily find a desired topic License Wizard enhancements ease administering license Supports advanced products and features Enhanced support for license reinstallation Internet activation can connect through a proxy server firewall Files larger than 2 GB can now be printed previously an error was reported Can print data from Lotus Notes even when attachments are included Eliminated all ISTMan exe errors Jobs no longer get stuck they fini
12. the aas configuration file in the EH My Pictures File name field All4Policies xml 3 Browse for the folder in which you want to save the file 4 Click the Save button The xml configuration file is saved in the specified location save as type INTELLIscribe Export Files lt rl Cancel Zi Importing Configuration Files You can import a configuration file that contains virtual printer port configurations from another instance of INTELLIscribe This option locates files with a reg or xml extension only You cannot browse for other file extensions Complete the following steps to import a configuration file 1 From the File menu select Import 2 Navigate to the folder where the configuration file in xml or reg format is stored 3 Select the configuration file and click Open The virtual printer port configuration is imported into INTELLIscribe The imported ports are displayed in the Virtual Printer Ports list Using INTELLIscribe i XML Format xml Configuration files are exported in XML format This format is more flexible than reg format and allows INTELLIscribe to more easily handle importing configurations Registry Format reg INTELLIscribe can import registry format reg configurations from previous INTELLIscribe software versions however if the registry files are not specific to INTELLIscribe configuration they will not be imported User Manual Viewing Information
13. the argument must contain digits only only Width must be digits 0 9 If you use the w switch the argument must contain digits only only Unexpected options You have specified options that ISendfile did not expect One reason might be reversing upper or lower case ISendfile options are case sensitive Missing port or filename You must always specify a filename or file spec using or The port must be specified as an argument an option or environment variable Failed to create print job in Run the INTELLIscribe user interface and check the log INTELLIscribe Job was created in Run the INTELLIscribe user interface and check the log INTELLIscribe but has no properties Job is waiting in The most likely reason is that the INTELLIscribe trial period INTELLIscribe not submitted has ended Run the INTELLIscribe user interface and check the log To get program options type This is the brief message which is not an error by itself it isendfile help accompanies other error messages Port name is not defined The port you send to must be defined in INTELLIscribe Other Windows ports are not supported Error checking port IServ the INTELLIscribe service is not providing port definition information It might not be running Please run the INTELLIscribe user interface and check the log ISendfile Table 3 Error Messages Using INTELLIscribe User Manual ISendfile Examples The followin
14. the control file before proceeding Data File Ack Wait for an acknowledgment that the data file was received before proceeding Ignore Final Ack Regardless of information received from the printer INTELLIscribe will consider a document printed if all the data in the document has been sent Timeout Sets the number of seconds of inactivity before closing a connection LPD Status Select whether you wish to receive a long or short queue status when testing Log Detail Allows you to set log detail for the destination If you select the default use global INTELLIscribe will use the setting configured in the Global Options Dialog Setting up INTELLIscribe User Manual DEN crve ii JetDirect Options List The following table describes the JetDirect settings Print Banner Forces INTELLIscribe to insert a PCL banner page prior to spooling Copies Request that the print server print a specified number of copies Solicit Device Request status about the JetDirect device while printing Status Solicit Job Request status about the print job while printing Status Solicit Page Request status about the current page while printing Status Timeout Sets the number of seconds of inactivity before closing a connection Query Status These settings specify information requested when querying the destination ID The model number of the printer e g LaserJet 4 Status Obtain the current status of the printer Config Obtain configuration
15. to open the INTELLIscribe About Displays the About INTELLIscribe box which shows INTELLIscribe the user name company serial number version of INTELLIscribe and other information window or select Exit INTELLIscribe to close the user interface completely File Menu Commands Table User Interface Guide 26 B Toolbar User Manual The toolbar is displayed by default or by selecting Toolbar from the View menu To hide the toolbar uncheck Toolbar from the View menu The following table describes the function of each button Button Function Cancels printing the selected job if not already printed Deletes the print job from the list Reprints the currently selected print job s Displays the job properties for the selected job Accesses the Brooks License Manager Displays the application About dialog Toolbar Buttons Table C Virtual Printer Port Tab The Virtual Printer Ports tab contains a list of the printer ports that have been configured Selecting a virtual printer port displays the print jobs that have recently printed or are waiting in the Print Jobs tab e If you right click a virtual printer port the Port menu will be displayed allowing you to update the port or create a new port This menu also provides the ability to delete the selected port e Click the Destinations tab to see the destinations associated with the selected port You can quickly view information about a destination using this view
16. to print the selected print job s to Select Multiple Jobs To select the destination of your choice This destination is displayed in the form of multiple jobs to reprint cancel or host port number queue Complete the following steps to print a job to a selected delete hold the Ctrl or Shift keys demains while selecting another job 1 Inthe Print Jobs tab select the job or jobs you want to reprint see side note 2 From the Print Selected Jobs To list select the destination you want to print the job to 3 Click Print The print job or jobs are immediately scheduled to print to the destination selected in the list Canceling Print Jobs After a print job has been scheduled to print you can cancel it Complete the following steps to cancel a print job 1 Inthe Print Jobs tab select the print job you want to cancel 2 Right click the print job and select Cancel The job is canceled Deleting Print Jobs You can delete print jobs from the Print Jobs tab and permanently remove them from the INTELLIscribe s Spool directory Complete the following steps to delete a print job 1 Inthe Print Jobs tab select the print job you want to delete 2 Right click the print job and select Delete The job is permanently deleted Viewing Print Job Properties You can view detailed information about each print job To view a print job s properties complete the following steps 1 In the Print Jobs tab select the print job whose properti
17. troff v raster C class Class is used on banner page up to 31 characters T title Job title J jobname Job name K copies or copies Number of copies of each file to be printed P port Equivalent to the port argument U username Specify a username otherwise use the logged in username i columns Indent input by columns LPD only w width Specify the page width LPD only H host Hostname that jobs comes from defaults to local computer name Z options Pass the specified options Command line Sendfile help ISendfile Options Variables and Messages The following tables explain in greater detail the ISendfile command line options environment variables and error messages Using INTELLIscribe EES Error Handling If ISendfile does not understand the command line or if it cannot connect to INTELLIscribe it prints an error message and exits ISendfile Requirements e The user must have one or more virtual printer ports created with the Virtual Printer Port Wizard e The virtual printer port named must exist Port names can contain spaces see the ISendfile Examples section e The file or files named must exist and must be readable i e user must have permission to read them 20 User Manual Option Explanation help Display this help text V Print messages about ISendfile actions verbose this is the default Silent opposite of verbose Sendfile will not print a message about each f
18. 3 Color 3 Drop the file or print job onto the virtual printer port Your file or print job is printed through the selected virtual printer port INTELLIscribe sends the document to the desired printer s without launching an application or involving the Windows print driver W Port lev Log Step 2 Virtual Printer Ports List Using INTELLIscribe i Drag and Drop Example After printing a news script through a port configured for broadcast printing you could drag the script print job from the Print Jobs tab to another virtual printer port that may be set to broadcast the script to another set of printers New Drag and Drop Use Print jobs can also be dragged from INTELLIscribe and viewed in editors that support drag and drop e g Notepad Outlook and so on You might use this feature for troubleshooting purposes User Manual DEN crve Reprinting Documents Using INTELLIscribe you can easily reprint documents Complete the following steps to reprint a job Reprint Note Reprinting in this 1 In INTELLIscribe select the document or documents you want to reprint way does not require that you 2 a and select Reprint from the Job menu Or press the reprint button launch the application that was on the toolbar The document is reprinted originally used to print the document You can also reprint a job to a destination of your choice At the bottom of the Print Jobs tab the Print Selected Jobs To list allows you
19. 33 License Expired Notification cccccsscssssccsscssesssssssssssecsesessssecsessseessessseessesaseesessesaeeesensas 33 Appendix Ill Service Location Protocol SLP s ssssssssssssssnsnssnnnsnsnnnsnnnnnsnnnnnnnnnnnnns 34 Waar P eee manent one ee non ee ane E ORE OA E A 34 Reguest Tor COMMIS TINS sissies A aE anie aa aaia aa a aaan 34 Appendix IV What s New s sssssssesssnnnnnnnnnnnnnnnnunnnnnnnnnunnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnne 35 VSO a E EERE A E E E 39 EEE E A NEE EAE AEE A EE A E er 36 NG SNOT io E A AE ote a E A A AE N T ETETA 37 VorSION U easain i E E E RE 38 Table of Contents User Manual DEN crve Introduction INTELLIscribe brings you new options for printing documents and gives you the power to intelligently manage printers Powerful flexible and easy to use INTELLlIscribe is the perfect tool to get more from your printing Once set up on a Windows based workstation or server printing with INTELLIscribe is just like routine Windows printing select the INTELLIscribe printer you would like to print through and click Print More Options for Printing Documents Printing your documents in powerful ways just got a whole lot easier Click Print once and have your news script sent simultaneously to eight network printers reprint a copy of your sales forecast without opening the original application print packaging information from your business office in Portland to your warehouse in Spokane W
20. a destination update for each destination see the Log Detail setting in the side note Settings section of the Configure ii Remove Log Files Older Settings step in the Virtual Printer Than _ Days Determines Step 2 General Options Tab Port Wizard Failure Notification how often the log files are deleted You can enter the number of days you want to pass before the log files are deleted iii Log Directory Allows you to browse for the location where you want the log files will be stored Click the Browse button to change the location where the log files are stored The current path where the files are stored is shown below the Browse button b Failure Notification When automatic failure notification is checked a message box is displayed for each job that fails printing Deselect the Failure Notification option if you do not want to view the message notification The errors and warnings will still be logged and can be viewed in the Log tab c Splash Screen When Enable Splash Screen is checked the INTELLIscribe splash screen is displayed when INTELLIscribe starts Uncheck the option to disable the splash screen 3 Job Options Tab Click the Job Options tab to set options related to print jobs a Job Deletion The Job Deletion option allows you to decide how and when you want to delete print jobs archived in the INTELLIscribe spool directory Using INTELLIscribe 16 SEES SS User Manual DEN serive Sa D
21. about INTELLIscribe To view information related to INTELLIscribe including serial number version number and so on complete the following steps see side note 1 Select About INTELLIscribe from the Help menu The About INTELLIscribe dialog box is displayed The box contains the following information a File Versions The version About INTELLIscribe INTELLIscribe SR NT a Username Newsroom Broadcast i i 1 Company Brooks Internet Software Inc License Information Displays ea a ees the license information including username company and serial number see side note File Version IScribeUl exe Sees oe Copyright 1997 2005 Brooks Internet Software Inc All Rights Reserved For INTELLIscribe support please contact Web http www brooksnet com number of each file in the Fecha E ri eeea INTELLIscribe installation Phone 208 523 6970 Fax 208 523 9482 folder is displayed Support Contact Information Provides information that will help you obtain technical support on Brooks website over the phone by email or by fax see side note Step 1 INTELLIscribe About Box Using INTELLIscribe About Dialog This dialog is used to display information about the application and will be requested when obtaining technical support License Information If the software has not been activated the username and company shown are obtained from Windows Technical Support Before y
22. and processes the request LPR LPD is used extensively on university and business campuses where UNIX systems are common the new generations of mainframe and business operating systems now support LPR LPD The LPR LPD protocol is documented in RFC 1179 Daemon A daemon is similar to a service in Windows operating systems It is a program that runs usually in the background waits for certain events and performs a function accordingly LPR client INTELLIscribe is an LPR client This term refers to a software product that uses the LPR LPD protocol to send print jobs to an LPD Server LPD server An LPD server is a software application that receives data using the LPR LPD protocol from an LPR client There are many varieties RPM Remote Print Manager is an LPD server Many hardware print servers contain LPD servers in the firmware User Manual Installing INTELLIscribe INTELLIscribe is distributed with a Windows setup program which guides you through the installation process on your computer The setup program installs and initially configures all files needed to operate the software Here is the step by step installation process 1 Run the setup program downloaded from our website or the single file executable intelliscribe exe located on the installation CD Welcome At the Welcome screen click Next License Agreement After reading and agreeing to the terms of the software license click Yes t
23. ard Corporation iNEWS is a trademark of iNews LLC ENPS is a registered trademark of the Associated Press All other trademarks and symbols are property of their respective owners The following copyright and license is applicable to the slp dll file included with this application Copyright C 2000 Caldera Systems Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met o Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer e Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution o Neither the name of Caldera Systems nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE CALDERA SYSTEMS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR
24. ceives data using the LPR LPD protocol which is part of the TCP IP suite of protocols from an LPR client There are many varieties RPM Remote Print Manager is an LPD server Many hardware print servers contain LPD servers in the firmware User Manual Notify the print server to print a specified number of copies In most cases hardware LPD servers cannot print multiple copies with this setting but software LPD servers can Port Restriction Configures the LPR LPD client port restriction This is the source port not the destination port which is typically 515 Available settings are e Relaxed no restrictions on available client ports e Standard any port less than 1024 can be used e Strict only ports in the range of 721 731 are used Print Banner Request that a banner page be printed with the document or not Indent Count Tell the printer what the left margin is depends on the Print Format setting E mail Address Request that the print server send email to the recipient specified here Most LPD servers do not support this option Page Width Specifies the width of the document in number of characters This option may not be supported by most LPD print servers Sets the class name to be printed on the banner page Informs the LPD what type of file is being sent Most LPD servers ignore this setting Forces the application to send the control file last Control File Ack Wait for an acknowledgment after sending
25. cribe to other applications that support drag and drop e g Notepad Outlook and so on For example dragging a print job to an editor allows you to view the print job file dragging to an Outlook email attaches the print job to the email Useful for troubleshooting You can specify how many days to store log files before they are removed You can specify the directory where INTELLIscribe s Spool directory is located The Spool directory is where INTELLIscribe archives print jobs This will allow you to better utilize disk space You can specify the directory where INTELLIscribe s log files are stored This will allow you to better utilize disk space You have the option to turn off the splash screen on startup The INTELLIscribe user interface has been updated to be more responsive with large sets of data The service has been updated to resolve issues with destinations becoming stuck in a busy state preventing jobs from printing Some log messages were not being displayed properly in INTELLIscribe Resolved various issues when dealing with network shares INTELLIscribe has better recovery from jobs cancelled at the printer INTELLIscribe will not attempt to reprint jobs Using JetDirect INTELLIscribe recovers and the printer does not stay in a Busy state when a job times out Appendix IV What s New 36 Version 3 1 Resolved Issues User Manual DEN crve Print jobs can be reprinted to a destination chosen by the us
26. d until they have finished successfully failed or have been manually cancelled by the user Reprint Reprint the selected print job s The currently selected print jobs are rescheduled for printing INTELLIscribe will then spool the print job to the printer again even if it failed or did not print the first time through Properties Displays the job properties for the selected document by displaying the Properties dialog Destination Query Status Queries a printer for information Queries a destination for availability and other useful information The query used is specific to the protocol configured for the destination Information is returned by the printer or print server and can be copied to the clipboard User Interface Guide Import System administrators may use this to simplify the setup of INTELLIscribe for multiple computers Export Use the Export command to e Quickly configure several computers with the same virtual printer port configuration e Backup the configuration for use in a catastrophic event such as a computer crash Job Menu You must have a document selected in the Print Jobs tab for the Job menu commands to be available You can also access this menu by right clicking any of the print jobs in the Print Job tab 29 EES SS User Manual DEN serive el Command Description Update Allows modification of destinations Opens the Virtual Printer Port Wizard and allows you to m
27. e Windows printer you created and linked to the INTELLIscribe virtual printer port 2 Click Print The document is printed through INTELLIscribe using the port s policies and settings For example if you have set up a virtual printer port that uses the broadcast policy the news script you print once from iINEWS or other application is printed automatically to each network printer associated with the port Working with Print Jobs After you have printed a document through INTELLIscribe it is displayed in the Print Jobs tab of the virtual printer port through which it was printed The displayed print job represents the printer ready document stored in INTELLIscribe s Spool directory You can work with these print jobs in a number of ways drag jobs from one port to another reprint cancel or delete a job reprint a copy of a job to a destination of your choice or view a job s properties Drag and Drop Printing In INTELLIscribe you can drag printer ready files to any virtual printer port In addition you can drag a job from one virtual printer port to another see side note The following steps describe how to use drag and drop printing 1 Select a printer ready file for example using Windows Explorer or a print job in the Print Jobs tab of INTELLIscribe 2 Drag the file or print job directly over the virtual printer port you want to print through Virtual Printer Ports Newsroom Broadcast Office Laser Printer Room 11
28. elete Jobs After They Are Global Options Printed Select this option to General Job Options sip SLP Note Queue name is not configurable in this dialog because cause INTELLIscribe to Job Deletion the queue name is learned delete jobs after they print O Delete jobs after they are printed through SLP ii Delete Printed Jobs After _ Serpe ders Days Select this option to Delete printed jobs when quantity exceeds keep printed jobs for a configured number of days For example select this Spool directory option and enter 2 if you C Program Files Brooks Internet Software INTELLIscribe Spool want print jobs to be removed after 2 days ane iii Delete Printed Jobs When Serres _ Uh ee tee try Quantity Exceeds Select this option to preserve only a certain number of print jobs When the specified Step 3 Job Options Tab number of print jobs in the spool folder is exceeded the oldest jobs are deleted automatically iv Include Failed Print Jobs in Job Deletion Options Select this option if you want print jobs that fail or have been cancelled to also be removed when the job deletion criteria are met b Spool Directory Click the Browse button to change the location where the spool files are stored The current Spool directory path is shown below the Browse button c Job Retry You can specify the number of times to try printing a job before the destination is considered in error
29. end data to it User Manual print server Most hardware print servers support the LPR LPD protocol c Port Enter the TCP IP port number you want to send data on The default port number for LPR LPD is 515 and is entered automatically Most single port JetdDirect print servers receive data on port 9100 this port number is entered automatically when selecting the JetDirect protocol d Destination s This box contains a list of destinations printers that have been created for the port If updating an existing port the list should be populated automatically i Buttons The Up and Down buttons increase or decrease the priority of the selected destination If only one destination is available or if the destination is already the highest or lowest priority the buttons do not perform any operation The Delete X button deletes the selected destination but there must be at least one destination to continue 4 Configure Destination Options This final step allows you to customize the configuration of each destination see side note This step has protocol specific attributes as well as destination specific settings You must specify a Queue Name for each destination using the LPR LPD protocol see side note a Destination s This Virtual Printer Port Wizard lists all destinations Configure Settings Configure the settings For each destination that have been entered in the r 1 Destination s Settings previous s
30. epresents Icon Meaning ae The status has not been decided ca The job is waiting but has not been scheduled ca The job is waiting to print and has been scheduled p The job has an error and was not printed The user has cancelled printing this job lt The print operation completed successfully Print Jobs Tab Icon Meanings eo 2 O EO User Interface Guide 28 User Manual E Destinations Tab The Destinations Print Jobs g Destinations tab displays the d s Address Protocol Port Status Total Jobs Active Jobs estinations D printer brooksnet com LPR LPD 515 Unknown associated with LPR LPD 515 Available the selected port From this tab you can query the status of the Host 192 16 1 24 Protocol LPR LPD Port 515 No extended status inf lable at this time Status anna 2 Coy N Pareto Update destination The information returned from the destination depends on which protocol is used LPR LPD or HP JetDirect Destinations Tab Clicking the Update button opens the Virtual Printer Port Wizard of the associated port to the Add Destinations step of the Wizard allowing you to add remove or modify the destinations of the virtual printer port A small icon next to each destination represents the current status The icons and the status are as follows Icon Meaning EJ The current state of the destination is unknown The destination is currently available The desti
31. er This allows failed print jobs to be reprinted to only the destinations that failed or printed again to a destination of choice An option has been added that allows users and administrators the ability to specify a number of times a print job is retried before it fails Support for the Service Location Protocol SLP offers easier setup SLP printers are automatically recognized and available for printing within seconds Users no longer need to know the hostnames of network printers Testing has shown that INTELLIscribe transmits information much faster than before If a destination was in an unknown state jobs sent to it were getting stuck and did not print This has now been resolved Sometimes when printing a destination would get stuck in a busy state before the print job would start printing The jobs are no longer getting stuck but print right away Broadcast printing to LPR LPD destinations using the standard or strict Port Restriction setting would sometimes fail when attempting to bind to a source port When a user without Administrator privileges attempted to print occasionally an error was displayed On other occasions the print job would not be added to INTELLIscribe Appendix IV What s New 37 Version 3 0 User Interface Brooks License Manager Resolved Issues User Manual DEN crve Runs as a service on Windows NT 2000 XP platforms Export feature now saves configurations in XML Import feature now
32. es you want to view 2 Complete one of the following steps to open the Job Properties box a Double click the print job b Right click and select Properties c Select Properties from the Job menu Using INTELLIscribe 12 User Manual 3 Inthe Job Properties box you Job Properties can view the following information about the print job gt Status Cancelled a General The General section E Settings displays the job identification User jared Host MIDDLE CUBE number and the job status Source Lexmark Optra C710 PS Port Office Laser Printer b Settings The Settings section Document Java Printing dis la S information about the Datafile C Program Files Brooks Internet Softw p J Copies 1 job s settings E History Received 6 6 2005 2 04 05 PM l User The name of the user Srhediiled ALRIZNNS 3 17 57 PM who submitted the job li Host Hostname of the computer Step 3 Job Properties Dialog Box Vi Vil Source Information about where the print job originated Port The virtual printer port that the job was submitted to Document The name of the print job or the name of the file if the document name is not available Datafile The path to locate the file on your computer Copies The number of copies that were requested c History Displays the date and time when the print job was received scheduled and completed i e when the print job finished printing Using INTELLIscribe 1 User
33. fo Socket 2 2 Connection established on local port 517 startup and a Y 10 27 39 934 Info protocol Lpd Print 2 Sending Receive a printer job command 2 10 27 39 950 Info Socket 2 2 Sent 5 bytes z numb er O f me S S age S ri 11 97 20 0cn Tnfa Saclet om Deraive d1 hukae gt for each job that is Wp Pot EZ Log re captured or Log Tab received Different processes in INTELLIscribe also log events such as the process that monitors the Windows Print Manager for incoming print jobs and the ISendFile command line interface When INTELLIscribe stops printing or has attempted to print something and failed you should review the warning or error messages in the Log tab as they may assist in resolving the issue When contacting technical support you may be asked to submit your log file for review The log file is stored on disk in the Logfiles folder Each message contains a timestamp severity type name message ID and message An icon next to each message shows the severity of the message Icon Meaning The message is just providing information vw A warning message that may require attention Log Tab Icon Meanings User Interface Guide Resize Window The INTELLIscribe window can be resized by dragging the lower right hand corner of the status bar 30 User Manual Appendix Brooks License Manager Activation Instructions Note You must be logged on as an administrator to install and activate our software
34. g examples assume that you have already created a virtual printer port named Office Help with creating a printer port can be found in the Setting Up a Virtual Port section Note that the virtual printer port names are case sensitive Example Command Line To print all text files in a ISendfile exe Office c path to txt directory To specify an alternate TSendfile exe F o Office print format Ge oaiein Vee mille sts To specify 3 copies to ISendfile exe K 3 Office print Ge pathitorile txt ISendfile Table 4 Examples Using INTELLIscribe Spaces If either the virtual printer port or file path contains spaces enclose it in quotation marks An example is ISendfile Office Printer ce file with spaces txt 23 User Manual DEN crve User Interface Guide This section explains the windows tabs and menus found in the main INTELLIscribe window INTELLIscribe Window The main INTELLIscribe window resembles a typical Windows application Starting from the top it contains a title bar menu bar and toolbar Directly beneath the toolbar the tabs are shown along with the status bar E INTELLIscribe mE Fie Port Job Destination Log Yiew Help A we Print Jobs lo Defstinations haaraks aoaaa JobId Document Status Scheduled Completed e TEIZ 2 Java Printing Cancelled 6 6 2005 3 17 57 PM 6 6 2005 3 16 52 PM Brooks Internet Software Windows Print Done
35. he activation key and support expiration date see Getting the activation key below 1 Open the Brooks License Manager from the Program group in the Start menu Or choose License or License Manager from the software Help menu 2 Click the Activate Now button to start the Activation Wizard At the Introduction page click Next 3 Enter or modify the username and company for this license The username must be unique if your company has purchased more than one license Click Next 4 Select Manual Activation and click Next Appendix Brooks License Manager User Manual DEN crve 5 Edit the Support Expiration Date to reflect the date which the Software Upgrade Maintenance SUM expires This date is one year from the date of purchase and is listed on the sales receipt or invoice Click Next 6 Enter the activation key obtained using one of the methods below and click Finish 7 Ifthe activation is successful the completion page will display the following message Operation Complete 8 Ifthe software was not activated you will receive a message as to why the attempt was not successful 9 Please print the license for your records Obtaining the Activation Key After obtaining the activation key using these instructions you need to activate the software using Manual Activation 1 Open the Brooks License Manager from the Program group in the Start menu Or choose License or License Manager from the software Help menu Note the serial n
36. hether or not this printer will be shared See the note below for more information e Provide a unique name for the printer Quick Start Guide Virtual printer port A named port that associates a Windows printer with one or more network printing destinations Port Policies Port policies determine how a port selects a printing destination when a document is printed and how the port handles a printer failure Choosing the right policy is important when more than one printing destination is associated with a port If only one destination is available the policy selection is ignored The following policies are available e Broadcast multicast print a document once and have it sent simultaneously to multiple network printers e Round robin documents are printed in turn to a Sequence of printers e Fail over when a printer fails backup printers are available to print the document e Destination balancing Statistics are maintained on the amount of data sent to each printer new documents are printed to the least used printer e SLP query SLP servers for available printers and the user selects the printer if more than one is found User Manual Setting up INTELLIscribe The preceding Quick Start Guide section gave you a brief overview of the two general steps you will follow in setting up and configuring INTELLIscribe This section will provide more detailed setup instructions Creating or Updating a Virtual Printe
37. ile it sends but errors are still printed lf INTELLIscribe prints the file to an LPD destination then it suppresses the banner page F format Format is one of the following f formatted leave control characters o Postscript p use pr format r FORTRAN c CIF d dvi g plot n ditroff t troff v raster C class The job class is typically used by LPD servers on the banner page some servers ignore it coples Note that not all print servers support the copies option LPD print servers typically expect a username H host Hostname that jobs comes from defaults to local computer name LPD print servers typically expect an originating hostname though if one is not provided then it will use other means to determine a valid hostname Z options Pass the specified options This is used by some print servers for custom processing ISendfile Table 1 Options I Variable Usage PRINTER ISendfile will use this as the port to send files to if you do not specify the port with the P option or as a command line argument USERNAME Sendfile will use this as the user requesting the print job if you don t specify the U option Sendfile Table 2 Environment Variables Using INTELLIscribe 2 1 User Manual Message Resolution Filter format is one If you use the F switch the value you specify must be character only exactly one character Indent must be digits 0 9 If you use the 4 switch
38. information such as paper sizes Filesystem Obtain PJL file system information Memory Determine the amount of memory the printer has installed Page Obtain the number of pages printed by the current print engine Variable Obtains environmental and printer variables possible values and current settings USTATUS Obtains the unsolicited status variables possible values and their current settings Log Detail Allows you to set log detail for the destination If you select the default use global INTELLIscribe will use the setting configured in the Global Options Dialog 5 After you finish configuring the destinations click Next Then click Finish on the completion page to complete the process of adding or updating your virtual printer port Note After creating the virtual printer port follow the instruction on page 5 to create a Windows printer and assign the virtual printer port to it Setting up INTELLIscribe 10 User Manual Using INTELLIscribe After you have set up the virtual printer port or ports in INTELLIscribe and created a Windows printer and assigned the virtual printer port to it you are ready to begin printing through the port and using INTELLIscribe s other features Printing with INTELLIscribe Printing through INTELL Iscribe from other applications is just like normal Windows printing 1 In the application you are using e g Word INEWS Excel ENPS and so on access the Print dialog as usual and select th
39. ire assistance even after reviewing the documentation lf this is the case please contact us via email at support brooksnet com e lf you are researching a feature and the documentation is unclear we ask that you explain what you are looking for and how the documentation does not seem to help If you have a suggestion on how it can be improved please pass that along as well e f INTELLIscribe does not seem to do what you expect please tell us what you think it should do and why Many features included in our products come from user feedback and needs If you experience a software failure we ask that you do the following 1 Geta screen shot or exact text of the failure 2 Retry the print job We want to know if it happens every time if it is intermittent or simply a one time problem 3 Open the Log Window and view the events for any error or warning messages 4 Open the About dialog and determine the exact version of INTELLIscribe 5 Email a copy of all relevant information to support brooksnet com 6 Please be ready to provide further information as it may be required to research and resolve the problem User Manual Quick Start Guide Getting started with INTELLIscribe involves two main steps a creating a virtual printer port and b creating a Windows printer and assigning the virtual printer port to it a Set up a virtual printer port or ports In INTELLIscribe selecting Add from the Po
40. ith INTELLIscribe you can print your documents how you want and where you want quickly and efficiently The following options will improve document printing Broadcast Printing Print a document once and have it sent simultaneously to multiple network printers Easy Reprint Reprint documents without launching the original application Destination Selection Reprint a document to a specified printer Drag and Drop Send printer ready files without launching an application Command Line Submit one or more files from any folder with ISendFile Interface Advanced User View port job and destination details query a destination Interface for status track activities and manage print jobs Seamless Integration Print efficiently from Windows applications because INTELLIscribe is fully integrated with the Windows Print Manager Print job A print job is a printer ready document that Is visible in the Print Jobs tab of INTELLIscribe Introduction 1 User Manual More Intelligent Print Environments In addition to giving you more document printing options INTELLIscribe helps you achieve better printer utilization and establish more reliable print environments distribute documents automatically between your office laser printers print to any IP addressable printer dynamically discover printers on your network The following options will help you get more from your printers and print environment Fail over Round Robin Destination Ba
41. lancing Service Location Protocol SLP Protocols Supported Platform independent Targets Ease of Use Introduction Reroute print jobs automatically to another printer if the specified printer fails Print documents in turn to a sequence of printers INTELLIscribe maintains statistics on the amount of data sent to each printer and automatically sends new documents to the least used printer Allows for dynamic discovery of destinations on a network INTELLIscribe supports the LPR LPD and HP JetDirect protocols Print to any TCP IP addressable printer including midrange mainframe NT UNIX and Macintosh systems as well as hardware print servers Easy to use Wizard provides step by step instructions to easily configure virtual printer ports EES How Others Are Using INTELLIscribe Newsrooms are using INTELLIscribe s broadcast printing function alongside their newsroom systems INEWS ENPS and others to easily print scripts simultaneously to multiple network printers In many cases these printers are loaded with specific colored stock for different people The SPA module allows network users in the newsroom access to INTELLIscribe s broadcast printing Business Offices with multiple locations across the country are using broadcast printing to distribute reports to users at each location Universities are using round robin printing with multiple inexpensive network printers to more evenly di
42. nation is busy or is not responding The destination is currently being tested O An error has been detected in the destination Destinations Tab Ilcon Meanings User Interface Guide User Manual F Status Bar The status bar is displayed at the bottom of the INTELLIscribe window To display or hide the status bar Select Status bar from the View menu The status bar displays relevant messages when importing or exporting configuration files or when dealing with SLP printers G Log Tab The Log tab Timestamp Severity Type Name Id Message A di sp l ays events 2 10 27 23 763 Info Socket 1 Sent 8192 bytes 10 27 23 779 Info Socket 1 1 Sent 8192 bytes 1 2 10 27 23 779 Info Socket 1 1 Sent 8192 bytes logg ed during the 2 10 27 23 794 Info Socket 1 1 Sent 1247 bytes course of op eration 2 10 27 23 810 Info Socket 1 1 Sent 1 bytes 2 10 27 23 826 Info Socket 1 1 Received 1 bytes INTELLI SC ri b e 2 10 27 23 841 Info Socket 1 1 Connection closed on local port 516 2 10 27 23 841 Info Scheduler JobE JobExec 1 Job Office Laser Printer00000001 1 tmp 4 successfully prit lo gs a numb er of DP 10 27 39 200 Info JobManager Jo JobManager 1 Print job Office Laser PrinterOO000001 2 tmp 5 received Fria 2 10 27 39 747 Info IScheduler IScribeScheduler 1 Starting job Office Laser PrinterOO000001 2 tmp with dest messages during 2 10 27 39 919 Info Socket 2 2 Connecting to 127 0 0 1 port 515 2 10 27 39 934 In
43. nations tab select the destination 3 Right click the destination and select Query Status The status information is displayed in the information box near the bottom of the Destinations tab Deleting a Port Deleting a port removes the port all the jobs in the port and the virtual printer port configuration More than one virtual printer port can be deleted at a time Complete the following steps to delete a port or ports 1 Complete one of the following steps to open the Delete Port dialog box a Select Delete from the Port menu b Highlight the virtual printer port in the Virtual Printer Ports list right click and select Delete c Highlight the virtual printer port in the Virtual Printer Ports list and click Delete on the keyboard Using INTELLIscribe i service agent An SLP software application used to broadcast the existence of network services directory agent A SLP term that describes a centralized repository for service location information Note The information in the Attributes box can be copied to the clipboard but it cannot be edited Select Multiple Ports To select multiple ports for deletion hold the Ctrl or Shift keys while selecting another port User Manual 2 Inthe Delete Port dialog box select the virtual printer port you want to delete Delete Port and click Delete Port see side note SEG WE pelts te alala Delete Port Newsroom Broadcast The port is deleted If any
44. nt computer please contact us to obtain updated manual activation information Appendix Brooks License Manager 32 User Manual Appendix Il Common Messages and Errors Printer Busy Notification This message will occur when printing if the host is unavailable or 1s busy If received check the printer to see if it is turned on and that there are no jobs currently being printed This notification can be enabled or disabled using the View gt Options command Note INTELLIscribe attempts to determine why the printer or print server is busy and displays this information in the dialog License Expired Notification When INTELLIscribe is installed a 21 day HENES trial period begins even if you have already EE o purchased the software INTELLIscribe A Error printing job 1 INTELLIscribe is not licensed must be activated after the 21 day trial otherwise INTELLIscribe displays this notification and the print job fails License Expired Error After purchasing INTELLIscribe activate the software Detailed activation instructions can be found on our website If you have not yet purchased you can do so on our website Note The Brooks License Manager is used for license management and software activation Further information on can be found in Appendix Brooks License Manager Appendix Il Common Messages and Errors 33 User Manual Appendix Ill Service Location Protocol SLP What is SLP The Service Location Pro
45. o proceed If you choose No setup will not continue 4 Select Destination Location Choose the destination folder for INTELLIscribe The default folder is C Program Files Brooks Internet Software INTELLIscribe Click Next 5 Select additional tasks Decide whether to add a shortcut icons in your Startup group the desktop or the Quick Launch toolbar INTELLIscribe runs as a service these shortcuts are not necessary for program operation 6 Ready to Install Setup displays information about your selections Review the information in this dialog If you want to make any changes click Back When you click Jnstall all files necessary will be copied to your computer 7 Completing Setup does not typically require you to restart your computer but will prompt you to do so in some circumstances If so choose Yes Setup will then restart Windows Note that setup configures INTELLIscribe to start automatically when the computer is restarted Uninstalling INTELLIscribe You can uninstall INTELLIscribe by running the Add or Remove Programs utility in Control Panel Highlight INTELLIscribe and press the Add Remove button or equivalent System Requirements Windows 2000 XP Server 2003 Vista e Internet Explorer 5 01 SP2 or later e TCP IP network Installing INTELLIscribe ESS SaaS Reporting Problems Our goal at Brooks Internet Software Inc is for you to receive the maximum benefit from our software products Sometimes you may requ
46. odify remove or add destinations Set as Default Sets the selected destination as the default destination This option is only available for ports with the port policy Service Location Protocol SLP Subsequent print jobs immediately print to the default destination without user intervention This option can be turned on or off with this command Attributes some SLP destinations may have further information about the destination and can be viewed with this command The Attributes dialog is opened if information is available otherwise a warning message is displayed Options Displays the Global Options dialog In this dialog you can change the general log and program options job options and SLP options Help Topics Displays the INTELLIscribe Help file You can access instructions and other types of reference information in the Help file Open Log Allows you to select the log file you want to view in the Log tab The log files are named by date Opens the Brooks License Manager License Manager Brooks License Manager allows you to check your license status see the number of days remaining in trial see the serial number and Task Tray Open Place the mouse cursor over the task tray icon to see activate the license Exit INTELLIscribe the name of the product or the status of print jobs if they are being printed You can restore INTELLIscribe by double clicking the task tray icon Right click the icon and select Open
47. or Service Location Protocol Appendix III Service Location Protocol SLP i user agent A software application that listens for information about network services from a Directory Agent or Service Agent service agent An SLP software application used to broadcast the existence of network services directory agent An SLP term that describes a centralized repository for service location information 34 User Manual DEN crve Appendix IV What s New Version 4 0 Added support for running on Windows Vista Cluster environment support Shared Print Activator module is now included as a standard feature During installation you can select where shortcut icons are created Added the ability to upgrade from previous versions 3 2 0 42 and 3 2 0 60 Resolved Issues e Resolves an issue where print jobs were not properly deleted Appendix IV What s New 30 Version 3 2 Resolved Issues User Manual DEN crve A new column has also been added to the Print Jobs table to display which user printed the job Timeout support has been added to close a connection after a specified period of inactivity This period is configurable in the Virtual Printer Port Wizard Print jobs can be dragged from one INTELLIscribe virtual printer port to another virtual printer port This allows you easily to send a print job that has already been scheduled for one port to another port for printing Print jobs can be dragged from INTELLIs
48. ou submit a problem report please see the Reporting Problems section Also if you have Internet access you can search the online support section of our website FAQ Index here you can search for common problems or situations encountered with this application or other products User Manual ISendfile Command Line Interface ISendfile is a utility program provided by INTELLIscribe Its purpose is to provide a DOS command line interface for printing one or more files to a virtual printer port ISendfile can be called from a DOS command prompt or a DOS batch file It does not Open a window or prompt for user input see side note Applications of this feature include e Sending large files to a directory and automatically printing them during low impact hours by an automatic call e g batch file to ISendfile e Sending files to another host on the network by a call to ISendfile after running another local program The Sendfile Interface To obtain help with Sendfile type the following text ISendfile help If you do the text below will be displayed Usage isendfile options port file Options include help Display this help text v verbose Print messages about ISendfile actions 5 Silent opposite of verbose No banner for this job F format Format is one of the following f formatted l leave control characters o Postscript Dp Use pr format FORTRAN G CIF d dvi g plot n ditroff t
49. r Port The Virtual Printer Port Wizard guides you through the steps of adding or updating a virtual printer port 1 To add anew port select Add from the Port menu To update an existing virtual printer port choose Update from the same menu A welcome screen explains the Wizard s purpose Click Next to begin configuring the port 2 Configure Port The Configure Port step allows you to enter the name of the virtual printer port and select a Virtual Printer Port Wizard Configure Port Z Enter a name for your port and choose how its destinations will be used i port policy Name News Script Broadcast a Name This field Example Office Laser Printer should contain the Policy name of the virtual printer port Each port must have a unique name A name is required when creating a new virtual printer port the name cannot be changed when updating a port The port name has no size limit and can contain most characters including spaces see side note Broadcast v Spool each print job to multiple destinations simultaneously Step 2 Configure Port b Port Policy Select the policy you want this port to use see side note Port policies determine how a port selects a printing destination when a document is printed the policy also determines how the port handles a printer failure If only one printing destination is available the policy selection is ignored The available policies are outlined in the following
50. rt menu opens the Virtual Printer Port Wizard which guides you through the following steps to create a virtual printer port 1 Configure Port Enter a name for the port If multiple printing destinations will be used choose a port policy see side note 2 Add Destinations Enter the hostname or IP address then select a protocol and port for each new destination and click the Add Destination button 3 Configure Protocol Options Customize each destination by entering protocol specific configuration Note These steps are outlined in more detail in the Setting up INTELLIscribe section b Create a Windows printer and assign the virtual printer port The Windows Add Printer Wizard guides you through this process This wizard accomplishes the following tasks e Choose how this printer is connected to your computer local or network Windows considers a printer utilizing INTELLIscribe as a local printer Do not allow Windows to automatically detect your plug and play printer e Select the port to which this printer will print Here you choose the virtual printer port created in the Virtual Printer Port Wizard e Select the type of printer from a list of manufacturers and models If your printer is not listed install the driver using the manufacturer supplied CD ROM e Choose from various other options such as whether to set the printer as the default and whether or not you wish to print a test page e The Wizard allows you to select w
51. sh printing or fail Broadcast feature now works to more destinations previously more than 40 or 50 destinations result in errors Multiple jobs can now be properly selected previously the entire print job view was refreshed canceling out the selection Appendix IV What s New 38
52. sssssescsecsesesseecseseesessesecsessssessesasseseesassesauseseesaseesansatees 23 user Intenace UNS rosaire nar Na E E 24 INTELLlscribe VVINGOW ccstrosstauceutsncutedvaihemiaoasiuinenentsussestiniseascumicannonenmneaionstedmiaansiaadeedms 24 A INTELLISOnOS MENUS ist ctesat excaatitet ia seuinoveiat ues abst stuatroetieieasnstinae aiaiai aiiai 25 B TOON Eae E eee er ne er eee er eer ee eee Zi UE Printer PO TAD oisinn aN aa eai Enin eieaa R REENER aiae 27 DIP I PODS FA eae a rE E E E E R staves 28 E Desinatons TaD xasernnavessnevensctteeiasernvenwetennastnimerancuetotapeisanaauiatinnastaanipidenatepadancantansatonss 29 Table of Contents User Manual Fr LST AM aE riage inte igo int ce E ER 30 G Eog TaD aree 30 Appendix l Brooks License Manager sssessssusssnusnnnusnnnnennnnnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnas 31 Activation Instructions eee an oon 31 intemnet eit 2 ane eneie nner Meee te One nnnees een een eee eee cee een 31 Manual PUI ARON cet ce csc atcinhrieat aaa AA i 31 Obtaining the Activation Key ccccceccssssscsssrssesssssssssssssessesessesssesssesessesaseesaseesesnsesanersas 32 Software Reinstallations ccccccscccsssssesssssscsssssescsesseeessessseessecsseeseseseesaesessesseeeseesaseeseess 32 Appendix Il Common Messages and Errors cssssscsssesessssssesseeseesensensensenees 33 Printer Busy Notification sc cssissnicstnscsiorsieciaihancaeenseestessncuaiosmiauoiaatiangeiarsibeianaensitolaihaawneuseamic
53. stribute print loads among printers and to minimize downtime Warehouses are using fail over printing to ensure that important reports are printed Offices are using destination balancing to even out printer usage among multiple printers so a single printer is not overused and so ink and toner replacements will happen at closer to the same time Data Warehouses are using INTELLIscribe s reprint abilities to reprint one time reports and queries that have been previously generated User Manual How Does INTELLIscribe Work Using the standard LPR LPD protocol see side note INTELLIscribe prints documents to common network printers as well as to other printers or print servers supporting the LPR LPD protocol including most UNIX midrange and mainframe systems This means you are no longer limited to printing documents on printers connected directly to your computer or even to a local network INTELLIscribe allows you to send documents to printers and print servers anywhere in the world using TCP IP Internet technology For systems that do not support the LPR LPD protocol the Jetdirect protocol may be used INTELLIscribe s basic flow is as follows assuming you have already configured a virtual print port and associated a Windows printer with it discussed later 1 As usual the application you are printing from e g Word Excel Notepad iINEWS ENPS etc uses the printer you have selected in the Print dialog to prod
54. table When you have selected a policy click Next Setting up INTELLIscribe i Name Field We recommend the port name be 32 characters or less You should also use a descriptive name such as Printer in room 3 or Office Printer This will be the name known by the Windows Print Manager Port Policy When more than one printer is entered the printers must either be the same model or support a common print driver For instance two HP LaserJet 4 printers can be used Port Policy Description Print a document once and have it sent simultaneously to multiple network printers Broadcast Multicast Round Robin Documents are printed in turn to a sequence of printers Fail over When a printer fails backup printers are available to print the document Statistics are maintained on the amount of data sent to each printer new documents are printed to the least used printer Destination Balancing SLP Service Location Protocol Queries the network for a list of printer if more than one is found In the Destinations window users can select a printer as the default which is then printed to regardless of how many printers are available available printers A user selects the User Manual Use Benefit e Simplify document distribution Save time Increase Efficiency Automatic printer selection Better utilization of resources e More reliable printing e Better resource utilization e Reduces
55. tep s a i Address Protocol Port E Lpd Options Highlighting a LPR LPD 515 Queue name different destination 192 16 1 4 LPR LPD 515 Copies 1 Port restriction Standard populates the i Print Banner No Settings list with the Indent count d 5 Email address estination s Page width current Banner class Print Format preformatted configuration Reverse order No Control File ack Veo b Settings The Se displays either an LPD or JetDirect Step 4 Configure Destination Options options list depending on the highlighted destination Each protocol has a different set of options that can be configured i LPD Options List The following table describes the LPD settings Parameter Description Queue Name This is a required parameter Name of the queue on the LPD server see side notes Setting up INTELLIscribe Configure Options Always attempt to print using the default settings first then modify these settings as needed Normally the default attributes are sufficient LPD Queue Names A list of LPD queue names for common network printers and servers is available on Brooks website LPD Queue Name Within most LPD servers you can configure a queue with specific characteristics LPD queues are uniquely identified by their name Each queue may have different characteristics When LPR clients send data to an LPD server they must specify a queue name LPD server An LPD server is a software application that re
56. the amount of technical knowledge and training required for end users e ASLP server must be present on your network 3 Add Destination s The Add Destinations step allows you to create a printer destination or printers that the virtual printer port will send documents to You will need to create more than one destination if you want to use the port policies as discussed in Step 2b effectively by sharing print duties between printers a Address Enter the IP address or hostname of the printer or print server b Protocol From the list select the protocol you want this printer to use You should verify that the protocol is supported by your Setting up INTELLIscribe Virtual Printer Port Wizard Add Destinations Add destination s to your port select the order the destinations will be used Address Protocol Port 192 16 1 9 LPR LPD v Example printer brooksnet com Add Destination Destination s Address Protocol Port 192 16 1 2 LPR LPD 515 192 16 1 4 LPR LPD 515 Step 3 Add Destinations Hostname A host name is the name assigned to a host computer on a TCP IP network It must be unique on the network Often you can substitute the IP address for a host name Ask your network staff for assistance IP Address An IP Address is a 4 octet number that is used by TCP IP to identify a device or node on the network An LPR client needs the IP Address of the LPD server in order to s
57. tocol SLP is an IETF standard protocol that allows applications the ability to discover the existence of services such as printers on a network SLP can also be used to find the location and configuration of services reducing the amount of technical knowledge and training required for end users Traditionally each computer on a network requires manual configuration when services are added removed or modified SLP is described in greater detail in the Request for Comments RFC listed below A minimum implementation requires a client which is called a User Agent in SLP terminology and a server which 1s called a Service Agent The Service Agent broadcasts the existence location and configuration of a particular service The User Agent requests information from the Service Agent or if implemented a Directory Agent A Directory Agent acts as a centralized repository for service location information INTELLIscribe is a User Agent Information about printers that support the LPR LPD protocol is located and a destination is added automatically with the information found When a printer is removed from a Service or Directory Agent s configuration INTELLIscribe automatically removes the destination Request for Comments RFC 2165 Service Location Protocol Version 1 RFC 2608 Service Location Protocol Version 2 REC 2609 Service Templates and Service Schemes REC 2610 DHCP Options for Service Location Protocol RFC 2614 An API f
58. uce a document in the appropriate printer language e g PCL PostScript and so on 2 Windows then notifies INTELLIscribe a document also known as a print job is ready to print The document is placed in the virtual printer port you have associated with the Windows printer 3 The virtual printer port sends the print job to a destination see note below based on the port s configuration For example if the port is set up for broadcast printing the print job will be sent simultaneously to each destination network printer associated with the port Note The term destination is used interchangeably as print server and network printer Network printers don t receive print jobs that is done by a print server either integrated into the printer or connection externally to it You can also have a software print server INTELLIscribe simply sends a document to a print server and the print server decides what is actually done with it Most print servers print documents to a physical printer Others may provide additional functionality such as saving documents to a specified folder on a computer or network storage device Introduction EES What is LPR LPD LPR LPD is the printing protocol most commonly used in TCP IP networks Itis a computer to computer printing method rather than PC to PC LPR stands for Line Printer Requester the part submitting the requests LPD stands for Line Printer Daemon the part that receives
59. umber in the License Status tab 2 Connect to the Internet and click here In the form enter the information a Serial number The number generated during installation which can be found by opening the Brooks License Manager b Product From the drop down list select the name of the product purchased c Quantity The default quantity of 1 should be used This information is only editable when activating modules d Username Enter a unique identifier for the license We suggest using the computer operator s name position or the computer name i e Jane Smith West Coast Sales Office Server A Company name The name of the company where the software resides f Invoice or sales receipt number Invoice or sales receipt number provided via email or fax to the purchasing agent Auth code Unique code provided via email or fax to the purchasing agent 3 Click Submit If successful a page will be displayed with the correct activation key and support expiration date 4 Follow the Manual Activation Process listed above Software Reinstallations Because a unique serial number is generated on each computer Brooks License Manager allows you to activate the software using the same method provided you are installing it on the same computer Note If your Software Upgrade Maintenance SUM is current at the time a new version is released you can also upgrade to the new version using the same method If the software is installed on a differe

INTELLIscribe® User Manual - Brooks Internet Software, Inc.

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INTELLIscribe® User Manual - Brooks Internet Software, Inc.