Thermostat User Manual
Contents
1. heave 17 Dy Ending a Hold T 17 step 4 Using the Keypad LOCK messini oves te revertar eee e i ea n e Ya evi a Da in v 18 20 A Partial PART LOCKOUT Em 18 B Full FULL EoCKOUL iai cotto tote uode t Rata to Ceteris sted n a Ea aa an a aa Aeneas 19 C Unlocking the Keypad tac cisdscccansadesaneivnsnansdecanatictananiey desnawedeanaataeianabs TENNE EEAS E R V E edanihe vdanabies a 20 Troubleshooting cassics 21 23 2014 Comverge Inc All rights reserved Wi Fi is a registered trademark of Wi Fi Alliance Peak Partners Web Programmable Thermostat Homeowner s Manual 2 Your Peak Partners thermostat controls your central air conditioning and heating system The types of compatible systems include Central Air Conditioners Heat Pump Furnaces Aux Heat Single Stage Single Stage e Single Stage Gas or Oil e Single Stage Electric Multi Stage Multi Stage Multi Stage Gas or Oil Multi Stage Electric Single Stage Electric Multi Stage Electric Two Wire Hydronic Millivolt Heat System IMPORTANT All programming functions are available through the Peak Partners Dashboard The 7 Day 4 Interval programming function cannot be done manually at the thermostat It can only be done through the Peak Partners Dashboard You may enter the Peak Partners Dashboard from anywhere you have Web access using your smartphone2. 2 Press the Other button to advance the menu screen to the WIFI SETTINGS menu gt 3 Press the Next button to advance to the LCD BACKLIGHT screen select from AUTO default Illuminates whenever any button is pressed ON Continuous illumination MANUAL IIluminates only when NIGHTLIGHT button is pressed gt E 4 Use the Jor button to 5 Press Done E Nightlight Settings Menu This menu allows you to choose when the nightlight illuminates 1 Press the Menu button The menu screen title will appear in the messaging area 2 Press the Other button to advance the menu screen to the WIFI SETTINGS menu gt gt Peak Partners Web Programmable Thermostat Homeowner s Manual Step 2 Main Menu and Thermostat Settings continued 3 Press the Next button to advance to the NIGHTLIGHT Screen 4 Use the or button to select from OFF default Always off ON Always on 5 Press Done gt F Keypress Beep Confirmation Menu This menu allows you to enable or disable an audio beep confirmation of every key press 2 Press the Other button to advance the menu screen to the WIFI SETTINGS menu 4 Use the or button to Peak Partners Web Programmable Thermostat Homeowner s Manual 14 1 Press the Menu button The menu screen title will appear in the messaging area 3 Press the Next button to advance to the KEYPRE
3. Step 1 Getting Started B Thermostat Display Eg 0 oponga D Messaging Display Displays current date HVAC system status conservation period status and utility related messages In the event of a power outage the clock will maintain the correct time for 24 hours Lock Icon Confirms keypad lockout preventing unwanted changes to thermostat settings HOLD Indicator Appears only when thermostat program is overridden n Time and Day Display Indicates current time and day of the week H HEAT COOL Stage Display When ON the indicated stage is active when OFF the state is inactive when flashing compressor delay is active BB Fan Status Appears only when fan is on System Status Displays current operation mode according to system configuration as set by installer Off system is OFF Cool Off Heat Aux Heat Off H Fan Mode Auto On Peak Partners Web Programmable Thermostat Homeowner s Manual 5 Step 1 Getting Started B Thermostat Display continued S S EH Time Of Day Program Displays current programming interval setting Interval User Buttons Display Programming Buttons Link Status Indicates status of WiFi link Actions to be performed when corresponding user button is pressed NOTE Should a communications error COMM ERROR display in the thermostat messaging area please call Peak Partners Program at 855 350 1464 immediately The message indicates a communication problem between
4. Security Key Save MAC 40 2C F4 D6 31 C7 IntelliTEMP DirectLink IM710 200 S N 100013 Select WIFI Network Name iTheJones Click Here if your WiFi network is not listed Security Key Imypassword MAC 40 2C F4 D6 31 C7 Step 2 Main Menu and Thermostat Settings continued 13 The settings page will now show an overview of the settings you IntelliTEMP DirectLink entered If all settings are correct click on Apply If you need to correct any settings click on Cancel Name TheJones Security Type WPA2 TKIP Security Key mypassword Please verify the settings then click on Apply to connect to TheJones Apply Cancel MAC 40 2C F4 D6 31 C7 14 After clicking on Apply the web page will now display the form shown s me on the right The WiFi thermostat will close the wireless Internet eR CERE Cereal connection to your device It will then attempt to connect to your i Configuration complete Please close your browser wireless Internet accessible router If there was an error detected in page one of the settings you will be prompted to return to the settings page and correct the error Peak Partners Web Programmable Thermostat Homeowner s Manual 10 Step 2 Main Menu and Thermostat Settings continued B Filter Timer Settings Menu The filter timer is an indicator to the homeowner to check and or replace the HVAC air filter Filter Timer Menu allows you
5. WIFI SETTINGS menu gt 3 Press the Select button thermostat will display THERMOSTAT followed by the last four digits of the thermostat s WiFi module serial number This is the network name SSID you will use to connect to the thermostat gt g 4 The message area of the co Peak Partners Web Programmable Thermostat Homeowner s Manual Step 2 Main Menu and Thermostat Settings continued 5 Use a WiFi enabled smartphone tablet or computer to connect to the thermostat Open the WiFi settings menu on your device and select the THERMOSTAT name displayed in step 4 peachball ALPHANET Open Network and Sharing Center COMV ENG WIFI M E E E Thermostat0022 LE E EI 6 You may receive a notification that you are connected to a non secure network or CONTINUE 7 Open the web browser on your device If your browser is set to automatically open a Web page the IntelliTEMP configuration page should automatically appear 8 If the settings page does not appear after a few seconds type directlink settings in the address bar then press ENTER If the settings page still does not appear on the thermostat Main Menu screen press the button next to Menu Then press the button next to Other The thermostat will display the WIFI SETTINGS menu Press the button next to Select The message area of the thermostat will display the WiFi network name SSID to which you ar
6. tablet or computer You may manually use the thermostat to raise or lower the temperature in your home and set all other HVAC features All compatible components are connected and configured by the Peak Partners technician during installation f you have a heat pump make sure your settings are no more than 2 between the warmest temperature the one you set when you are home and coolest temperature the one you set when you are away Large temperature differences may enable the auxiliary heating mode and potentially cause your electric bill to increase significantly in the fall and winter months Peak Partners Web Programmable Thermostat Homeowner s Manual 3 Step 1 Getting Started A Thermostat Buttons and Indicators EA Jis E SYSTEM JUUL JC no FAN Hcomverge Nightlight Enables or disables illumination Provides night light function Can be used to activate the LCD back light FAN Button Changes fan setting Auto On SYSTEM Button Changes operating mode Off Cool Off Heat Aux Heat displayed on heat pump units only and Off n User Program Buttons Facilitates various operations in different menus H Temperature Setpoint Buttons Changes temperature up ordown B LEDs Indicates status of conservation periods voluntary green mandatory red pending flashing and active solid Module Slot Houses the communications radio module Peak Partners Web Programmable Thermostat Homeowner s Manual 4
7. thermostat for your wireless Internet network as follows 2 Press the Other button The thermostat will display the WIFI SETTINGS menu 1 On the Main Menu screen press the Menu button gt 3 Press the Select button The message area of the thermostat will display the wireless Internet access network name SSID to which you are currently connected 4 Press the Next button The top line of the message area will flash CLIENT n N Peak Partners Web Programmable Thermostat Homeowner s Manual Step 2 Main Menu and Thermostat Settings continued 5 Press the button to advance the display to RESET WIFI 6 As RESET WIFI is flashing press the Select button gt STEP 2 Connect to a Wireless Internet Network In the configuration mode the Peak Partners thermostat acts like a wireless Internet access point This allows the homeowner to use any wireless Internet enabled device to connect to the thermostat and configure it to use their WiFi settings with a standard Web browser NOTE If any settings on your wireless Internet router are changed at any time during this step you must cycle the power to your thermostat and restart this procedure If you continue to have connectivity problems please call the Peak Partners customer service center at 855 350 1464 1 On the thermostat Main Menu screen press the Menu button 2 Press the Other button The thermostat will display the
8. to set the number of days before the CHANGE FILTER alert appears in the thermostat display It also allows you to disable the filter timer and the Reset Filter Timer The default setting is 90 days but filters should be checked every month How often you change them can impact the quality of your indoor air and the efficiency of your HVAC system To set reset the filter timer 2 Press the Other button to advance the menu screen to the WIFI SETTINGS menu 1 Press the Menu button The Programming menu screen title will appear in the messaging area m gt 3 Press the Next button to advance to the FILTER TIMER screen 4 Set the number of days until the CHANGE FILTER message will appear in the display window by pressing the or button The day setting will advance or regress in 5 day increments 5 Press Done To disable the filter timer 2 Press the Other button to advance the menu screen to the WIFI SETTINGS menu 1 Press the Menu button The Programming menu screen title will appear in the messaging area E Peak Partners Web Programmable Thermostat Homeowner s Manual 11 Step 2 Main Menu and Thermostat Settings continued 3 Press the Next button to advance to the FILTER TIMER Screen 4 Press the jor button to reach Off 5 Press Done gt C Reset Filter Timer The filter timer is an indicator to the homeowner to check and or replace th
9. City of m 1 KfiColins Peak Partners Web Programmable Thermostat Homeowner s Manual u comverge Look inside for a complete guide to the setup and operation of your new thermostat Table of Contents Step I Getting Started sus cde evi teme ve Ce crure tee v Vi Dt a t C b PR pe ava D E ru 4 6 A Thermostat Buttons and Indicators 1 icis eee ara ee a n eee Ee dee a a ee a Vie a E e ni e e a 4 By Thermostat DIT eC AA aa aa 5 6 Step 2 Main Menu and Thermostat Settings oai ice ester re tv eee zer Yan inda a a Lus ve Lev Re RE YS a EVA YT a zw ERR o ue 7 15 A Wiki Settings Moi irssi errar eA er oa et erm ES EES EEEREN Read AENEA AEE ANA tr RR Aa VS 7 10 B Filter Timer Settings Menir rusinea kas aaae EA Rama Yea Ya oa Fa diab e aai e a E Fei a Y 11 12 eu Reset Filter Timer m 12 D ECD Backlight Settings Mer iusserit tu eruat ait era io te YR a E ea i EY 13 E Nightlight Settings Moni sccscesvonetenvts cte wc ott Dart eere oir ev ea v n eV ev a Da i a aE 13 14 F Keypress Beep Confirmation Menu secos curre eta era a a t Fa REY RR a E YS YR 14 G Time ot Day TOD RecoVety i es tores i arianne EE aS Lees YU eibi P manele vowel debe E EY ua PE ue Y Doria ie a 15 Step 3 How to Set a Temperature Hold escena rra auia arta ui a I YR a a RE E E 16 17 P Waren 16 B Timed Temporary Hold e c 16 17 C Permanent Hold eT
10. SS BEEP Confirmation Menu screen select from OFF default No beep confirmation ON Sounds a beep with every key press 5 Press Done gt Step 2 Main Menu and Thermostat Settings continued G Time of Day TOD Recovery This feature turns your system on before the TOD programming time to attempt to reach the set point at the start of the TOD period 2 Press the Other button to advance the menu screen to the WIFI SETTINGS menu 1 Press the Menu button The menu screen title will appear in the messaging area gt 3 Press the Next button to advance to the TOD RECOVERY screen select from ON Attempt to reach the TOD setpoint at the start of the TOD period OFF Switch to the new TOD setpoint at the start of the period 5 Press Done 4 Use the jor button to E Peak Partners Web Programmable Thermostat Homeowner s Manual 15 Step 3 How to Set a Temperature Hold You can override the thermostat s programmed temperature setpoint at anytime by choosing one of three types of hold operations explained below The type you choose determines when the hold will end and the thermostat returns to its programmed schedule When you set a hold the word HOLD will be displayed beneath the temperature setpoint on the thermostat display screen The word RUN will be displayed next to the top left button indicating an active hold The type of hold Temporary
11. Timed Temporary Permanent will be displayed in the messaging area at the top of the thermostat This message will appear in rotation with other messages such as the current date and other active thermostat operations A Temporary Hold A temporary hold lasts until the start of the next time of day program schedule period or until you manually end it A timed temporary hold lasts until the time you have designated it to end or until you manually end it To set a timed temporary hold Peak Partners Web Programmable Thermostat Homeowner s Manual 16 To set a temporary hold 1 Press the jor button to adjust the setpoint to the desired temperature 2 Wait 5 seconds for the thermostat to confirm your hold on the display B Timed Temporary Hold 1 Press the or button to adjust the setpoint to the desired temperature 2 The word TIMED will display for 5 seconds after you set the hold temperature Press the button next to it Step 3 How to Set a Temperature Hold continued 3 The current time display in the center of the screen will begin flashing Press the _ button to set the time you want the temperature hold to end You may adjust the time in 15 minute increments and set a timed temporary hold for up to 24 hours Press Select when the desired time is displayed Once the hold time is set the display returns to the current time C Permanent Hold A permanent hold lasts until
12. age UNLOCK FAILED continue to display the lock icon and remain in the locked mode Peak Partners Web Programmable Thermostat Homeowner s Manual 20 Troubleshooting Power Loss The Peak Partners thermostat is designed to withstand a power loss without the need of a battery backup The thermostat responds to a power loss as follows All Thermostat Settings and Schedule Programming are stored to permanent memory and retained throughout the power loss The thermostat will return to the same System Mode Off Heat Cool Aux it was in prior to the power loss A Permanent Hold will be maintained after a power loss A Temporary Hold will be maintained after a power loss ONLY if still within the same Program Schedule time period Otherwise the thermostat will return to operating according to the Program Schedule The thermostat is designed to maintain the clock for at least 24 hours without power If power has been lost for more than 24 hours the clock will return to a factory default time and will update with the next utility time sync A Conservation Period will be maintained after a power loss if still within the same conservation period Common Problems No Heat No Cool or No Fan Possible Cause Corrective Action Blown fuse or tripped circuit breaker Replace fuse or reset breaker Furnace power switch set to OFF Turn switch to ON Furnace blower compartment door or panel is loose or not Replace door panel in proper posit
13. ates the thermostat is operating properly If the thermostat does not click after being reset contact Peak Partners for a replacement thermostat If the thermostat does click contact the furnace manufacturer or your HVAC contractor for a service visit to verify the heating is operating correctly Furnace or Air Conditioner Cycles Too Fast or Too Slow Narrow or Wide Temperature Swing Possible Cause Corrective Action The location of the thermostat and or the size of the Electronic thermostats like this one normally provide heating system may be influencing the cycle rate precise temperature control and may cycle faster than some older mechanical models A faster cycle rate means the unit turns on and off more frequently to maintain the desired temperature but runs for a shorter time so there is no increase in overall energy use Peak Partners Web Programmable Thermostat Homeowner s Manual 22 Troubleshooting continued No Cool Possible Cause Corrective Action System switch not set to COOL Press SYSTEM button to select COOL and press to lower the temperature setpoint below room temperature Outdoor unit disconnect or breaker tripped Verify the outdoor unit disconnect or breaker has not been tripped Cooling system requires service or thermostat requires To diagnose this condition replacement Press SYSTEM button to select COOL and press to lower the temperature setpoint below room temperature Within a few se
14. conds the thermostat should make a soft click sound This sound usually indicates the thermostat is operating properly If the thermostat does not click after being reset contact your installing contractor for a replacement thermostat If the thermostat clicks contact the furnace manufacturer or HVAC contractor for a service visit to verify the cooling is operating correctly Multi stage Air Conditioner or Heat Pump Second Third or Fourth Stage Won t Come On Possible Cause Corrective Action Your thermostat is designed to determine the optimum Wait for the second third or fourth stage to come on time to activate the second stage Simply raising the temperature in heating or lowering it in cooling will not always force the thermostat to bring the second stage on quickly There is a time delay of O to 30 minutes depending on the performance of the first stage of the system Peak Partners Web Programmable Thermostat Homeowner s Manual 23 Notes City of Fort Collins FTC1402 CO NL mms Peak Partners Web Programmable Thermostat Homeowner s Manual
15. e currently connected Press the button next to Next The IP Address of your device will be displayed in the thermostat s message area In the browser bar of your device type http followed by the IP address displayed on the thermostat Press ENTER 9 Use the pull down on the settings page to select your home network name IntelliTEMP DirectLink IM710 200 S N 100013 Select WiFi Network Name MAC 40 2C F4 D6 31 C7 11 Enter the network password for your network 10 If your wireless Internet router is set to hide the network name or your network is not listed in the pull down click on the link below the pull down to display the manual settings page 12 Once all fields are filled in correctly click on the Save button Peak Partners Web Programmable Thermostat Homeowner s Manual Dial up and VPN DET Home VPN Connection a Wireless Network Connection Select OK o Em ComvDemo nl COMV ENG WIFI peachball ALPHANET Thermostat0022 E VW Information sent over this network might be visible to others 7 Connect automatically Lig a Open Network and Sharing Center IntelliTEMP DirectLink 1M710 200 S N 100013 Select WiFi Network Name Click Here if your WiFi network is not listed Security Key Save MAC 40 2C F4 D6 31 C7 IntelliTEMP DirectLink IM710 200 S N 100013 WIFI Network Name SSID Security Type Select a type y
16. eir HVAC air filter The filter timer can be reset at any time whether there is an active CHECK FILTER message display or not The filter timer can be reset from within the FILTER TIMER user programming menu by pressing the SELECT button The countdown timer flashing value will be reset to the user selected filter timer value displayed at the end of the top display line When returning to the main operating screen the FILTER RESET message will be displayed and CHECK FILTER message will no longer be displayed to confirm that the filter has been reset Filter Timer Reset There is also an easy way for the user to reset the filter timer value to the default value from the main operating screen without the need to enter the programming menu To reset the filter timer press and hold the FAN button for 3 seconds until the message FILTER RESET is displayed The filter timer will be reset to the user defined value and the CHECK FILTER message will no longer be displayed in the message display area NOTE If the FILTER TIMER in the user settings menu is set to OFF this filter timer reset is not being used Peak Partners Web Programmable Thermostat Homeowner s Manual 12 Step 2 Main Menu and Thermostat Settings continued D LCD Backlight Settings Menu This menu allows you to choose when the LCD backlight illuminates To choose when the backlight illuminates 1 Press the Menu button The menu screen title will appear in the messaging area
17. ion to engage safety properly installed interlock or door switch No Heat or No Cool Possible Cause Corrective Action Thermostat may be in a Peak Partners conservation Wait for the Peak Partners conservation period to end period Event in Progress will be displayed on top line of home screen System switch is set to OFF Press the thermostats SYSTEM button one or more times to select HEAT or COOL as appropriate Heat Cool or Fan Runs Constantly Possible Cause Corrective Action Fan set to ON Change Fan to AUTO Peak Partners Web Programmable Thermostat Homeowner s Manual 21 Troubleshooting continued No Heat Pilot light not lit If it will not stay lit call for service from your HVAC contractor System switch not set to HEAT Press the thermostat s SYSTEM button one or more times to select HEAT and press to raise the temperature setpoint above room temperature Furnace Lock Out Condition Heat may also be intermittent Many furnaces have safety devices that shut down when a lock out condition occurs If the heat works intermittently contact the furnace manufacturer or your HVAC contractor for assistance Heating system requires service or thermostat requires To diagnose this condition replacement Press SYSTEM button to select HEAT and press to raise the temperature setpoint above room temperature Within a few seconds the thermostat should make a soft click sound This sound usually indic
18. r digit security code of your choosing This code will be required to unlock the keypad in the future To enter the code press the or button to change the first digit then press Next Repeat the above process for the last 3 digits then press the Done button 2 The display will change to the Your security code is now saved KEYPAD LOCK TYPE screen with OFF flashing Select PART by pressing the Jor button Press Next and the keypad lock is now active The thermostat will return to the main operating screen and display a temporary KEYPAD LOCKED message The screen will now constantly display a lock icon indicating an active keypad lock Peak Partners Web Programmable Thermostat Homeowner s Manual 18 B Full FULL Lockout Step 4 Using the Keypad Lock continued Prevents any type of user activity through the keypad except for turning on the backlight if it was previously enabled The user cannot change program settings mode of operation fan mode of operation or set end a hold To set a full lockout 1 At the main operating screen 2 press and hold the and buttons simultaneously for 3 seconds Enter a 4 digit security code of 4 your choosing This code will be required to unlock the keypad in the future To enter the code press the or button to change the first digit then press Next Repeat the above process for the last 3 digits then pres
19. s the Done button gt The display will change to the KEYPAD LOCK TYPE screen with OFF flashing Select FULL by pressing the jor button Press Next Your security code is now saved and the keypad lock is now active The thermostat will return to the main operating screen and display a temporary KEYPAD LOCKED message The screen will now constantly display a lock icon indicating an active keypad lock NOTE You will set your four digit security code the first time you set a keypad lockout The code will remain the same until you change it manually Peak Partners Web Programmable Thermostat Homeowner s Manual 19 Step 4 Using the Keypad Lock continued C Unlocking the Keypad 1 At the main operating screen press and hold the and buttons simultaneously for 3 seconds w If the correct code is entered KEYPAD UNLOCKED will appear in the message area of the screen The thermostat will return to the main operating screen and the lock icon will no longer be displayed 2 The display will change to the If an incorrect code is entered ENTER LOCK CODE screen with 5555 flashing Enter your 4 digit security code by pressing the or button to change the first digit then press Next Repeat the above process for the last 3 digits then press the Done button the thermostat will return to the main operating screen display the temporary mess
20. you manually end it To set a permanent hold Press the or button to the desired temperature The word PERM will display for 5 seconds after you set the hold temperature Press the button next to it D Ending a Hold To end a temporary or timed temporary hold before the end of its assigned duration or to end a permanent hold press the button next to the RUN display This ends the active hold and returns the thermostat to its program schedule NOTE When setting a temporary or timed temporary hold failure to press the button next to the TIMED display within 5 seconds will cause a default to temporary hold When setting a permanent hold failure to press the button next to the PERM display will also cause a default to temporary hold Peak Partners Web Programmable Thermostat Homeowner s Manual 17 Step 4 Using the Keypad Lock The Peak Partners thermostat enables you to limit user access through its keypad lockout feature This security prevents unwanted changes to the thermostat settings and programming You may select your level of security from two types of lockouts A Partial PART Lockout Prevents other users from changing any programming values while still allowing users access to operational changes such as setting a hold or changing the system operation mode To set a partial lockout 1 At the main operating screen press and hold the and buttons simultaneously for 3 seconds 3 Enter a fou
21. your thermostat and the utility In some instances the utility will program the thermostat to also display whom to contact during a communications error Peak Partners Web Programmable Thermostat Homeowner s Manual Step 2 Main Menu and Thermostat Settings The Homeowner Programming Menu table next page summarizes the configuration items that the homeowner can adjust and provides a convenient space to keep track of your settings To enter the Homeowner Programming Menu 1 Ensure the thermostat is at the home screen see example at right 2 Press the Menu button The display will show the first level of the Homeowner Programming Menu 3 While in the Homeowner Programming Menu e The jand buttons change settings The Next and Previous buttons move from one item screen to another The Done button exits the Homeowner Programming Menu A WiFi Settings Menu This menu displays the name of the wireless Internet access network to which the thermostat is connected In this menu you may reset your wireless Internet connection RESET WIFI or remain connected to the existing network CLIENT The default setting is CLIENT STEP 1 Return Thermostat to WiFi Configuration Mode Sometimes it might be necessary to move the wireless Internet accessible thermostat to a different wireless Internet access network change your network name or change your network password To do this you will need to disconnect your Peak Partners
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